{"action":"opened","issue":{"url":"https://api.github.com/repos/GTResNet/ResNet_EPhones_Web/issues/12","labels_url":"https://api.github.com/repos/GTResNet/ResNet_EPhones_Web/issues/12/labels{/name}","comments_url":"https://api.github.com/repos/GTResNet/ResNet_EPhones_Web/issues/12/comments","events_url":"https://api.github.com/repos/GTResNet/ResNet_EPhones_Web/issues/12/events","html_url":"https://github.com/GTResNet/ResNet_EPhones_Web/issues/12","id":53241807,"number":12,"title":"Need ServiceDesk Ticket Integration","user":{"login":"RossIV","id":1007666,"avatar_url":"https://avatars.githubusercontent.com/u/1007666?v=3","gravatar_id":"","url":"https://api.github.com/users/RossIV","html_url":"https://github.com/RossIV","followers_url":"https://api.github.com/users/RossIV/followers","following_url":"https://api.github.com/users/RossIV/following{/other_user}","gists_url":"https://api.github.com/users/RossIV/gists{/gist_id}","starred_url":"https://api.github.com/users/RossIV/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/RossIV/subscriptions","organizations_url":"https://api.github.com/users/RossIV/orgs","repos_url":"https://api.github.com/users/RossIV/repos","events_url":"https://api.github.com/users/RossIV/events{/privacy}","received_events_url":"https://api.github.com/users/RossIV/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/GTResNet/ResNet_EPhones_Web/labels/Back+End+%2F+Server+Side","name":"Back End / Server Side","color":"bfd4f2"},{"url":"https://api.github.com/repos/GTResNet/ResNet_EPhones_Web/labels/enhancement","name":"enhancement","color":"84b6eb"},{"url":"https://api.github.com/repos/GTResNet/ResNet_EPhones_Web/labels/UI+%2F+Front+End","name":"UI / Front End","color":"207de5"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":0,"created_at":"2015-01-02T08:10:46Z","updated_at":"2015-01-02T08:10:46Z","closed_at":null,"body":"There's already a button and some code for it, but we need to add integration with the ServiceDesk API for creating tickets for all tests. Doing a creation manually takes about 10 seconds on a good day, so it's not great, but it's manageable. \r\n\r\nI have a PHP script that you can post to to open a ticket. Or maybe it was Perl. \r\n\r\nNeed to figure out exactly how we want to do this too."}}