{"action":"created","issue":{"url":"https://api.github.com/repos/pgina/pgina/issues/265","labels_url":"https://api.github.com/repos/pgina/pgina/issues/265/labels{/name}","comments_url":"https://api.github.com/repos/pgina/pgina/issues/265/comments","events_url":"https://api.github.com/repos/pgina/pgina/issues/265/events","html_url":"https://github.com/pgina/pgina/issues/265","id":106965500,"number":265,"title":"Pgina service issue user is not authorized to logon (using existing profile)","user":{"login":"ryanclintoncapita","id":14329872,"avatar_url":"https://avatars.githubusercontent.com/u/14329872?v=3","gravatar_id":"","url":"https://api.github.com/users/ryanclintoncapita","html_url":"https://github.com/ryanclintoncapita","followers_url":"https://api.github.com/users/ryanclintoncapita/followers","following_url":"https://api.github.com/users/ryanclintoncapita/following{/other_user}","gists_url":"https://api.github.com/users/ryanclintoncapita/gists{/gist_id}","starred_url":"https://api.github.com/users/ryanclintoncapita/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ryanclintoncapita/subscriptions","organizations_url":"https://api.github.com/users/ryanclintoncapita/orgs","repos_url":"https://api.github.com/users/ryanclintoncapita/repos","events_url":"https://api.github.com/users/ryanclintoncapita/events{/privacy}","received_events_url":"https://api.github.com/users/ryanclintoncapita/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":2,"created_at":"2015-09-17T11:43:21Z","updated_at":"2015-09-18T06:22:09Z","closed_at":null,"body":"Hi we are getting the message \"user is not authorized to logon (using existing profile)\"\r\nRestarting the service resolves the issue temporarily\r\n\r\nThe following message is logged in windows event viewer:\r\n\r\nFaulting application name: LogonUI.exe, version: 6.1.7601.17514, time stamp: 0x4ce79f70\r\nFaulting module name: pGinaCredentialProvider.DLL, version: 3.1.8.0, time stamp: 0x51ad8302\r\nException code: 0xc0000005\r\nFault offset: 0x0000000000003859\r\nFaulting process id: 0x3d0\r\nFaulting application start time: 0x01d0f116e9ec808a\r\nFaulting application path: C:\\Windows\\system32\\LogonUI.exe\r\nFaulting module path: C:\\Windows\\system32\\pGinaCredentialProvider.DLL\r\nReport Id: b6f13acd-5d1b-11e5-b64b-a41f728186da"},"comment":{"url":"https://api.github.com/repos/pgina/pgina/issues/comments/141355803","html_url":"https://github.com/pgina/pgina/issues/265#issuecomment-141355803","issue_url":"https://api.github.com/repos/pgina/pgina/issues/265","id":141355803,"user":{"login":"MutonUfoAI","id":2519674,"avatar_url":"https://avatars.githubusercontent.com/u/2519674?v=3","gravatar_id":"","url":"https://api.github.com/users/MutonUfoAI","html_url":"https://github.com/MutonUfoAI","followers_url":"https://api.github.com/users/MutonUfoAI/followers","following_url":"https://api.github.com/users/MutonUfoAI/following{/other_user}","gists_url":"https://api.github.com/users/MutonUfoAI/gists{/gist_id}","starred_url":"https://api.github.com/users/MutonUfoAI/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/MutonUfoAI/subscriptions","organizations_url":"https://api.github.com/users/MutonUfoAI/orgs","repos_url":"https://api.github.com/users/MutonUfoAI/repos","events_url":"https://api.github.com/users/MutonUfoAI/events{/privacy}","received_events_url":"https://api.github.com/users/MutonUfoAI/received_events","type":"User","site_admin":false},"created_at":"2015-09-18T06:22:09Z","updated_at":"2015-09-18T06:22:09Z","body":"add pgina version and\r\nplease upload\r\n%ProgramFiles%\\pGina\\log\\pGina.Service.ServiceHost_log.txt\r\nto pastebin\r\n"}}