{"action":"created","issue":{"url":"https://api.github.com/repos/wistia/wistia-doc/issues/104","labels_url":"https://api.github.com/repos/wistia/wistia-doc/issues/104/labels{/name}","comments_url":"https://api.github.com/repos/wistia/wistia-doc/issues/104/comments","events_url":"https://api.github.com/repos/wistia/wistia-doc/issues/104/events","html_url":"https://github.com/wistia/wistia-doc/issues/104","id":68744427,"number":104,"title":"\"Documentation\" as a title is too intimidating for users","user":{"login":"bobbypicco","id":11138259,"avatar_url":"https://avatars.githubusercontent.com/u/11138259?v=3","gravatar_id":"","url":"https://api.github.com/users/bobbypicco","html_url":"https://github.com/bobbypicco","followers_url":"https://api.github.com/users/bobbypicco/followers","following_url":"https://api.github.com/users/bobbypicco/following{/other_user}","gists_url":"https://api.github.com/users/bobbypicco/gists{/gist_id}","starred_url":"https://api.github.com/users/bobbypicco/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/bobbypicco/subscriptions","organizations_url":"https://api.github.com/users/bobbypicco/orgs","repos_url":"https://api.github.com/users/bobbypicco/repos","events_url":"https://api.github.com/users/bobbypicco/events{/privacy}","received_events_url":"https://api.github.com/users/bobbypicco/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/wistia/wistia-doc/labels/Dream%20Journal%20Docs","name":"Dream Journal Docs","color":"ff99ff"},{"url":"https://api.github.com/repos/wistia/wistia-doc/labels/Pain%20-%20Medium","name":"Pain - Medium","color":"ff6600"}],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":2,"created_at":"2015-04-15T17:45:53Z","updated_at":"2015-12-11T22:22:12Z","closed_at":"2015-12-11T21:16:18Z","body":"\"Documentation\" as the title to our main Help Center may be too intimidating for many users. @mrdavidjcole brought up a great example with, you guessed it, Slack's support sections. Their API stuff is simply labeled \"[API](https://api.slack.com/)\", their main help center is \"[Help Center](https://slack.zendesk.com/hc/en-us)\". Vimeo's support is also \"[Help Center](https://vimeo.com/help)\". \r\n\r\nI think if we change the name of our Documentation to something more friendly and perhaps split off our API docs, we could have a more effective self-help library. Developers would know where they needed to go and the rest of our users would understand that there is a library of information that can answer many of their problems. \r\n\r\n@jeffvincent suggested \"Knowledge Base\" as a potential title.\r\n"},"comment":{"url":"https://api.github.com/repos/wistia/wistia-doc/issues/comments/164065220","html_url":"https://github.com/wistia/wistia-doc/issues/104#issuecomment-164065220","issue_url":"https://api.github.com/repos/wistia/wistia-doc/issues/104","id":164065220,"user":{"login":"bobbypicco","id":11138259,"avatar_url":"https://avatars.githubusercontent.com/u/11138259?v=3","gravatar_id":"","url":"https://api.github.com/users/bobbypicco","html_url":"https://github.com/bobbypicco","followers_url":"https://api.github.com/users/bobbypicco/followers","following_url":"https://api.github.com/users/bobbypicco/following{/other_user}","gists_url":"https://api.github.com/users/bobbypicco/gists{/gist_id}","starred_url":"https://api.github.com/users/bobbypicco/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/bobbypicco/subscriptions","organizations_url":"https://api.github.com/users/bobbypicco/orgs","repos_url":"https://api.github.com/users/bobbypicco/repos","events_url":"https://api.github.com/users/bobbypicco/events{/privacy}","received_events_url":"https://api.github.com/users/bobbypicco/received_events","type":"User","site_admin":false},"created_at":"2015-12-11T22:22:12Z","updated_at":"2015-12-11T22:22:12Z","body":"Hell yeah it is!"}}