{"action":"opened","issue":{"url":"https://api.github.com/repos/andybotting/xbmc-addon-plus7/issues/584","labels_url":"https://api.github.com/repos/andybotting/xbmc-addon-plus7/issues/584/labels{/name}","comments_url":"https://api.github.com/repos/andybotting/xbmc-addon-plus7/issues/584/comments","events_url":"https://api.github.com/repos/andybotting/xbmc-addon-plus7/issues/584/events","html_url":"https://github.com/andybotting/xbmc-addon-plus7/issues/584","id":83051033,"number":584,"title":"End-user bug report","user":{"login":"xbmcbot","id":7835474,"avatar_url":"https://avatars.githubusercontent.com/u/7835474?v=3","gravatar_id":"","url":"https://api.github.com/users/xbmcbot","html_url":"https://github.com/xbmcbot","followers_url":"https://api.github.com/users/xbmcbot/followers","following_url":"https://api.github.com/users/xbmcbot/following{/other_user}","gists_url":"https://api.github.com/users/xbmcbot/gists{/gist_id}","starred_url":"https://api.github.com/users/xbmcbot/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/xbmcbot/subscriptions","organizations_url":"https://api.github.com/users/xbmcbot/orgs","repos_url":"https://api.github.com/users/xbmcbot/repos","events_url":"https://api.github.com/users/xbmcbot/events{/privacy}","received_events_url":"https://api.github.com/users/xbmcbot/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":0,"created_at":"2015-05-31T09:32:55Z","updated_at":"2015-05-31T09:32:55Z","closed_at":null,"body":"*Automatic bug report from end-user.*\n## Environment\n**Plugin Name:** Plus7\n**Plugin ID:** plugin.video.plus7\n**Plugin Version:** 2.7\n**XBMC Version:** 13.2 Git:20140817-0f3db05\n**Python Version:** 2.6.5 (r265:79063, Aug 17 2014, 09:45:47) [GCC 4.2.1 (Based on Apple Inc. build 5658) (LLVM build 2336.11.00)]\n**Operating System:** [darwin] Darwin johns-mac-mini.bencic.local 14.3.0 Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64 x86_64\n**IP Address:** 220.233.73.139 (139.73.233.220.static.exetel.com.au)\n**ISP :** Unknown (lookup failure)\n**Python Path:**\n```\n/Users/john/Library/Application Support/XBMC/addons/plugin.video.plus7\n/Users/john/Library/Application Support/XBMC/addons/script.module.simplejson/lib\n/Users/john/Library/Application Support/XBMC/addons/script.module.catchuptv.brightcove/lib\n/Users/john/Library/Application Support/XBMC/addons/script.module.beautifulsoup/lib\n/Applications/XBMC.app/Contents/Resources/XBMC/addons/script.module.pil/lib\n/Users/john/Library/Application Support/XBMC/addons/script.common.plugin.cache/lib\n/Applications/XBMC.app/Contents/Resources/XBMC/addons/xbmc.debug/\n/Users/john/Library/Application Support/XBMC/addons/script.module.xbmcswift2/lib\n/Applications/XBMC.app/Contents/Libraries\n/Applications/XBMC.app/Contents/Libraries/lib/python26.zip\n/Applications/XBMC.app/Contents/Libraries/lib/python2.6\n/Applications/XBMC.app/Contents/Libraries/lib/python2.6/plat-darwin\n/Applications/XBMC.app/Contents/Libraries/lib/python2.6/plat-mac\n/Applications/XBMC.app/Contents/Libraries/lib/python2.6/plat-mac/lib-scriptpackages\n/Applications/XBMC.app/Contents/Libraries/lib/python2.6/lib-tk\n/Applications/XBMC.app/Contents/Libraries/lib/python2.6/lib-old\n/Applications/XBMC.app/Contents/Libraries/lib/python2.6/lib-dynload\n/Applications/XBMC.app/Contents/Libraries/lib/python2.6/site-packages\n/Applications/XBMC.app/Contents/Libraries/lib/python2.6/site-packages/PIL\n/Users/john/Library/Application Support/XBMC/addons/plugin.video.plus7/resources/lib\n```\n\n## Traceback\n```\nTraceback (most recent call last):\n  File \"/Users/john/Library/Application Support/XBMC/addons/plugin.video.plus7/resources/lib/play.py\", line 42, in play\n    p = comm.get_program(params[\"program_id\"])\n  File \"/Users/john/Library/Application Support/XBMC/addons/plugin.video.plus7/resources/lib/comm.py\", line 245, in get_program\n    program.url = get_m3u8(program.id)\n  File \"/Users/john/Library/Application Support/XBMC/addons/plugin.video.plus7/resources/lib/comm.py\", line 257, in get_m3u8\n    (rendition_m3u8_path, keys) = download_rendition(rendition_uri, video_id)\n  File \"/Users/john/Library/Application Support/XBMC/addons/plugin.video.plus7/resources/lib/comm.py\", line 282, in download_rendition\n    rendition_m3u8_response = urllib.urlopen(rendition_uri)\n  File \"/Users/Shared/jenkins/workspace/XBMC-OSX-64/tools/depends/xbmc-depends/macosx10.8_x86_64-target/lib/python2.6/urllib.py\", line 86, in urlopen\n  File \"/Users/Shared/jenkins/workspace/XBMC-OSX-64/tools/depends/xbmc-depends/macosx10.8_x86_64-target/lib/python2.6/urllib.py\", line 205, in open\n  File \"/Users/Shared/jenkins/workspace/XBMC-OSX-64/tools/depends/xbmc-depends/macosx10.8_x86_64-target/lib/python2.6/urllib.py\", line 439, in open_https\n  File \"/Users/Shared/jenkins/workspace/XBMC-OSX-64/tools/depends/xbmc-depends/macosx10.8_x86_64-target/lib/python2.6/httplib.py\", line 904, in endheaders\n  File \"/Users/Shared/jenkins/workspace/XBMC-OSX-64/tools/depends/xbmc-depends/macosx10.8_x86_64-target/lib/python2.6/httplib.py\", line 776, in _send_output\n  File \"/Users/Shared/jenkins/workspace/XBMC-OSX-64/tools/depends/xbmc-depends/macosx10.8_x86_64-target/lib/python2.6/httplib.py\", line 735, in send\n  File \"/Users/Shared/jenkins/workspace/XBMC-OSX-64/tools/depends/xbmc-depends/macosx10.8_x86_64-target/lib/python2.6/httplib.py\", line 1108, in connect\n  File \"/Users/Shared/jenkins/workspace/XBMC-OSX-64/tools/depends/xbmc-depends/macosx10.8_x86_64-target/lib/python2.6/socket.py\", line 514, in create_connection\nIOError: [Errno socket error] [Errno 60] Operation timed out\n\n```\n\n[Full xbmc.log](https://gist.github.com/4ba66bdb099568fef8f6)"}}