{"action":"created","issue":{"url":"https://api.github.com/repos/iBaa/PlexConnect/issues/366","labels_url":"https://api.github.com/repos/iBaa/PlexConnect/issues/366/labels{/name}","comments_url":"https://api.github.com/repos/iBaa/PlexConnect/issues/366/comments","events_url":"https://api.github.com/repos/iBaa/PlexConnect/issues/366/events","html_url":"https://github.com/iBaa/PlexConnect/issues/366","id":98617371,"number":366,"title":"ATV not connecting to Plex Connect","user":{"login":"SwissTony77","id":13611801,"avatar_url":"https://avatars.githubusercontent.com/u/13611801?v=3","gravatar_id":"","url":"https://api.github.com/users/SwissTony77","html_url":"https://github.com/SwissTony77","followers_url":"https://api.github.com/users/SwissTony77/followers","following_url":"https://api.github.com/users/SwissTony77/following{/other_user}","gists_url":"https://api.github.com/users/SwissTony77/gists{/gist_id}","starred_url":"https://api.github.com/users/SwissTony77/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/SwissTony77/subscriptions","organizations_url":"https://api.github.com/users/SwissTony77/orgs","repos_url":"https://api.github.com/users/SwissTony77/repos","events_url":"https://api.github.com/users/SwissTony77/events{/privacy}","received_events_url":"https://api.github.com/users/SwissTony77/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":3,"created_at":"2015-08-02T15:44:39Z","updated_at":"2015-08-12T07:06:31Z","closed_at":"2015-08-12T07:06:31Z","body":"Hi, I have browsed the issues and tried to self fix but no luck. Please help if you are able to do so.\r\n\r\nIssue is that on the ATV I can see the PMS but the libraries are not showing.\r\nDetails as required\r\n\r\nPlexConnect installed on 192.168.1.3 - Mac Mini OSX 10.10.4\r\nYour ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software): ATV 3, Firmware 6.2 (6698.99.50.31)\r\nThe DNS server set on the ATV (found under the ATV settings > general > network > DNS): DNS 192.168.1.3\r\nThe local IP address of the device that PlexConnect is installed on: 192.168.1.3\r\nThe device and operating system (including version number) that PlexConnect is installed on: Mac Mini OSX 10.10.4\r\nThe device and operating system (including version number) that the Plex media server (PMS) is installed on: Mac Mini OSX 10.10.4\r\nThe Plex media server (PMS) version number you are running (do not put 'latest'): 2.4.9\r\nThe local IP address of the device that the Plex media server (PMS) is installed on: 192.168.1.3\r\nThe PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any non-standard setup or a fork. : Creation Date 11 Jan 2015, version 0.5-dev\r\nThe contents of your 'Settings.cfg' file (this is created at first clean shutdown of PlexConnect, using CTR+c)\r\n[PlexConnect]\r\nenable_plexgdm = True\r\nip_pms = 192.168.1.3\r\nport_pms = 32400\r\nenable_dnsserver = True\r\nport_dnsserver = 53\r\nip_dnsmaster = 8.8.8.8\r\nprevent_atv_update = True\r\nenable_plexconnect_autodetect = True\r\nip_plexconnect = 0.0.0.0\r\nhosttointercept = trailers.apple.com\r\nport_webserver = 80\r\nenable_webserver_ssl = True\r\nport_ssl = 443\r\ncertfile = ./assets/certificates/trailers.pem\r\nloglevel = High\r\nlogpath = .\r\nA detailed description of the issue (the clearer you can make this the better): Opening Plex on the ATC I see the error no libraries available, in the log it shows that \"We failed to reach a server. Reason: Unauthorized\" Plex works perfectly using PHT which is also installed on the mac mini\r\n\r\nEnsure you post your 'PlexConnect.log' file to pastebin and post the link ('PlexConnect.log' is located in your PlexConnect folder). If possible, follow these steps to create a \"more detailed fresh\" one: \r\n\r\nLink is http://pastebin.com/X4xS6SAk \r\n"},"comment":{"url":"https://api.github.com/repos/iBaa/PlexConnect/issues/comments/130193899","html_url":"https://github.com/iBaa/PlexConnect/issues/366#issuecomment-130193899","issue_url":"https://api.github.com/repos/iBaa/PlexConnect/issues/366","id":130193899,"user":{"login":"SwissTony77","id":13611801,"avatar_url":"https://avatars.githubusercontent.com/u/13611801?v=3","gravatar_id":"","url":"https://api.github.com/users/SwissTony77","html_url":"https://github.com/SwissTony77","followers_url":"https://api.github.com/users/SwissTony77/followers","following_url":"https://api.github.com/users/SwissTony77/following{/other_user}","gists_url":"https://api.github.com/users/SwissTony77/gists{/gist_id}","starred_url":"https://api.github.com/users/SwissTony77/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/SwissTony77/subscriptions","organizations_url":"https://api.github.com/users/SwissTony77/orgs","repos_url":"https://api.github.com/users/SwissTony77/repos","events_url":"https://api.github.com/users/SwissTony77/events{/privacy}","received_events_url":"https://api.github.com/users/SwissTony77/received_events","type":"User","site_admin":false},"created_at":"2015-08-12T07:06:31Z","updated_at":"2015-08-12T07:06:31Z","body":"Hi, Sorry I didn't update this thread, I have been out of town. Essentially it wasn't anything to do with versions. I had logged into my account on the PMS, logging out fixed the issues and I am now able to access plex from the ATV."}}