{"action":"created","issue":{"url":"https://api.github.com/repos/Adyen/magento/issues/313","labels_url":"https://api.github.com/repos/Adyen/magento/issues/313/labels{/name}","comments_url":"https://api.github.com/repos/Adyen/magento/issues/313/comments","events_url":"https://api.github.com/repos/Adyen/magento/issues/313/events","html_url":"https://github.com/Adyen/magento/issues/313","id":86114174,"number":313,"title":"Order of transactional emails","user":{"login":"oblomovx","id":5340893,"avatar_url":"https://avatars.githubusercontent.com/u/5340893?v=3","gravatar_id":"","url":"https://api.github.com/users/oblomovx","html_url":"https://github.com/oblomovx","followers_url":"https://api.github.com/users/oblomovx/followers","following_url":"https://api.github.com/users/oblomovx/following{/other_user}","gists_url":"https://api.github.com/users/oblomovx/gists{/gist_id}","starred_url":"https://api.github.com/users/oblomovx/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/oblomovx/subscriptions","organizations_url":"https://api.github.com/users/oblomovx/orgs","repos_url":"https://api.github.com/users/oblomovx/repos","events_url":"https://api.github.com/users/oblomovx/events{/privacy}","received_events_url":"https://api.github.com/users/oblomovx/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":3,"created_at":"2015-06-08T10:08:32Z","updated_at":"2015-06-09T13:13:50Z","closed_at":null,"body":"Sometimes the order of the transactional emails is wrong: the payment confirmation is sent before the order confirmation is sent. This is confusing for our customers. We would like the order confirmation to be send immediately when an order is placed, regardless of whether the payment succeeds or not. I'm not sure if this is the standard Magento flow or that this is due to the Adyen plugin."},"comment":{"url":"https://api.github.com/repos/Adyen/magento/issues/comments/110353025","html_url":"https://github.com/Adyen/magento/issues/313#issuecomment-110353025","issue_url":"https://api.github.com/repos/Adyen/magento/issues/313","id":110353025,"user":{"login":"rikterbeek","id":5948499,"avatar_url":"https://avatars.githubusercontent.com/u/5948499?v=3","gravatar_id":"","url":"https://api.github.com/users/rikterbeek","html_url":"https://github.com/rikterbeek","followers_url":"https://api.github.com/users/rikterbeek/followers","following_url":"https://api.github.com/users/rikterbeek/following{/other_user}","gists_url":"https://api.github.com/users/rikterbeek/gists{/gist_id}","starred_url":"https://api.github.com/users/rikterbeek/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/rikterbeek/subscriptions","organizations_url":"https://api.github.com/users/rikterbeek/orgs","repos_url":"https://api.github.com/users/rikterbeek/repos","events_url":"https://api.github.com/users/rikterbeek/events{/privacy}","received_events_url":"https://api.github.com/users/rikterbeek/received_events","type":"User","site_admin":false},"created_at":"2015-06-09T13:13:50Z","updated_at":"2015-06-09T13:13:50Z","body":"Hi oblomovx,\r\n\r\nI don't understand that the invoice mail can be send but the customer get's no email at all. Could you explain this ?\r\n\r\nOn the AUTHORISATION notification the order confirmation is send. If you are on auto capture then the invoice will automatically created. If you are on manual capture it will create an invoice when the payment is captured. With the latest version of Magento they have introduce to queue the order confirmation mail. What is the benefit of sending an invoice email to your customer ?\r\n\r\nRegards,\r\nRik"}}