{"action":"created","issue":{"url":"https://api.github.com/repos/openaustralia/planningalerts/issues/777","labels_url":"https://api.github.com/repos/openaustralia/planningalerts/issues/777/labels{/name}","comments_url":"https://api.github.com/repos/openaustralia/planningalerts/issues/777/comments","events_url":"https://api.github.com/repos/openaustralia/planningalerts/issues/777/events","html_url":"https://github.com/openaustralia/planningalerts/issues/777","id":107135416,"number":777,"title":"What do people do after their trial expires?","user":{"login":"equivalentideas","id":1239550,"avatar_url":"https://avatars.githubusercontent.com/u/1239550?v=3","gravatar_id":"","url":"https://api.github.com/users/equivalentideas","html_url":"https://github.com/equivalentideas","followers_url":"https://api.github.com/users/equivalentideas/followers","following_url":"https://api.github.com/users/equivalentideas/following{/other_user}","gists_url":"https://api.github.com/users/equivalentideas/gists{/gist_id}","starred_url":"https://api.github.com/users/equivalentideas/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/equivalentideas/subscriptions","organizations_url":"https://api.github.com/users/equivalentideas/orgs","repos_url":"https://api.github.com/users/equivalentideas/repos","events_url":"https://api.github.com/users/equivalentideas/events{/privacy}","received_events_url":"https://api.github.com/users/equivalentideas/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/openaustralia/planningalerts/labels/paid%20subscriptions","name":"paid subscriptions","color":"bfe5bf"}],"state":"open","locked":false,"assignee":null,"milestone":{"url":"https://api.github.com/repos/openaustralia/planningalerts/milestones/2","html_url":"https://github.com/openaustralia/planningalerts/milestones/Make%20people%20with%20several%20alerts%20subscribe","labels_url":"https://api.github.com/repos/openaustralia/planningalerts/milestones/2/labels","id":1241436,"number":2,"title":"Make people with several alerts subscribe","description":"PlanningAlerts is free for low volume, non–commercial use—the citizens who are using it to participate in local planning and development.\r\n\r\nThis milestone is for the development of a new feature to charge high volume, commercial users of PlanningAlerts a small monthly fee to receive alerts.","creator":{"login":"equivalentideas","id":1239550,"avatar_url":"https://avatars.githubusercontent.com/u/1239550?v=3","gravatar_id":"","url":"https://api.github.com/users/equivalentideas","html_url":"https://github.com/equivalentideas","followers_url":"https://api.github.com/users/equivalentideas/followers","following_url":"https://api.github.com/users/equivalentideas/following{/other_user}","gists_url":"https://api.github.com/users/equivalentideas/gists{/gist_id}","starred_url":"https://api.github.com/users/equivalentideas/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/equivalentideas/subscriptions","organizations_url":"https://api.github.com/users/equivalentideas/orgs","repos_url":"https://api.github.com/users/equivalentideas/repos","events_url":"https://api.github.com/users/equivalentideas/events{/privacy}","received_events_url":"https://api.github.com/users/equivalentideas/received_events","type":"User","site_admin":false},"open_issues":5,"closed_issues":46,"state":"open","created_at":"2015-08-05T04:51:50Z","updated_at":"2015-10-21T04:55:40Z","due_on":"2015-08-30T14:00:00Z","closed_at":null},"comments":3,"created_at":"2015-09-18T05:16:57Z","updated_at":"2015-10-21T05:58:07Z","closed_at":null,"body":"Are people who get put onto a trial subscription unsubscribing to continue getting their alerts? or are they just not getting their alerts any more?"},"comment":{"url":"https://api.github.com/repos/openaustralia/planningalerts/issues/comments/149791343","html_url":"https://github.com/openaustralia/planningalerts/issues/777#issuecomment-149791343","issue_url":"https://api.github.com/repos/openaustralia/planningalerts/issues/777","id":149791343,"user":{"login":"henare","id":48945,"avatar_url":"https://avatars.githubusercontent.com/u/48945?v=3","gravatar_id":"","url":"https://api.github.com/users/henare","html_url":"https://github.com/henare","followers_url":"https://api.github.com/users/henare/followers","following_url":"https://api.github.com/users/henare/following{/other_user}","gists_url":"https://api.github.com/users/henare/gists{/gist_id}","starred_url":"https://api.github.com/users/henare/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/henare/subscriptions","organizations_url":"https://api.github.com/users/henare/orgs","repos_url":"https://api.github.com/users/henare/repos","events_url":"https://api.github.com/users/henare/events{/privacy}","received_events_url":"https://api.github.com/users/henare/received_events","type":"User","site_admin":false},"created_at":"2015-10-21T05:58:07Z","updated_at":"2015-10-21T05:58:07Z","body":"Since we started tracking things 41 people have clicked the link from their expired trial and only 4 from when they were first put onto a trial.\r\n\r\nDigging into the latter case I found:\r\n\r\n* One person removed all 5 alerts they had set up from 2014\r\n* Despite having 3 alerts setup, another person has only got one alert since their trial expired\r\n* 1 non-commercial subscription\r\n* And another person that has been a subscriber for a year with 3 alerts. They often open their alerts and since their trial expired they do it a little less but they're still opening their emails.\r\n\r\nSo I've emailed the last person to ask them what's up."}}