{"action":"created","issue":{"url":"https://api.github.com/repos/facebook/react-native/issues/4709","labels_url":"https://api.github.com/repos/facebook/react-native/issues/4709/labels{/name}","comments_url":"https://api.github.com/repos/facebook/react-native/issues/4709/comments","events_url":"https://api.github.com/repos/facebook/react-native/issues/4709/events","html_url":"https://github.com/facebook/react-native/issues/4709","id":121499560,"number":4709,"title":"Clarify desired bug reporting process","user":{"login":"ExplodingCabbage","id":2358339,"avatar_url":"https://avatars.githubusercontent.com/u/2358339?v=3","gravatar_id":"","url":"https://api.github.com/users/ExplodingCabbage","html_url":"https://github.com/ExplodingCabbage","followers_url":"https://api.github.com/users/ExplodingCabbage/followers","following_url":"https://api.github.com/users/ExplodingCabbage/following{/other_user}","gists_url":"https://api.github.com/users/ExplodingCabbage/gists{/gist_id}","starred_url":"https://api.github.com/users/ExplodingCabbage/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ExplodingCabbage/subscriptions","organizations_url":"https://api.github.com/users/ExplodingCabbage/orgs","repos_url":"https://api.github.com/users/ExplodingCabbage/repos","events_url":"https://api.github.com/users/ExplodingCabbage/events{/privacy}","received_events_url":"https://api.github.com/users/ExplodingCabbage/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/facebook/react-native/labels/For%20Discussion","name":"For Discussion","color":"bfdadc"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":19,"created_at":"2015-12-10T14:38:37Z","updated_at":"2015-12-14T16:27:18Z","closed_at":null,"body":"When I open an issue on this repo, @facebook-github-bot comes along (as it doubtless will here) and suggests I report it on [product pains](https://productpains.com/product/react-native) if I would like it \"to be fixed by the team\".\r\n\r\nI'm entirely unclear on what to do in response to this advice and I suspect others are also. This is exacerbated both by the fact that I'm unfamiliar with Product Pains and by the fact that the [contribution guidelines](https://github.com/facebook/react-native/blob/master/CONTRIBUTING.md) don't mention Product Pains at all.\r\n\r\nSince presumably all issues anyone ever reports are issues that they want fixed (whether by Facebook's devs or anyone else), does this advice apply to all issues, ever? Or only to some subset? If so, what's that subset?\r\n\r\nShould I duplicate the issue I just created on Product Pains? If so, should I close the GitHub issue?\r\n\r\nShould I create future issues only on Product Pains, not on GitHub?\r\n\r\nIs your intention to move away from GitHub issues and use Product Pains as your primary issue tracker? If so, why not write a script to migrate everything and then close this repository to issues?\r\n\r\nMaking the instructions on this clearer would probably help your contributors conform to whatever way you want them to report things; at the moment I can't tell if I'm doing the right thing or not because the instructions are not clear to me."},"comment":{"url":"https://api.github.com/repos/facebook/react-native/issues/comments/164484743","html_url":"https://github.com/facebook/react-native/issues/4709#issuecomment-164484743","issue_url":"https://api.github.com/repos/facebook/react-native/issues/4709","id":164484743,"user":{"login":"mkonicek","id":346214,"avatar_url":"https://avatars.githubusercontent.com/u/346214?v=3","gravatar_id":"","url":"https://api.github.com/users/mkonicek","html_url":"https://github.com/mkonicek","followers_url":"https://api.github.com/users/mkonicek/followers","following_url":"https://api.github.com/users/mkonicek/following{/other_user}","gists_url":"https://api.github.com/users/mkonicek/gists{/gist_id}","starred_url":"https://api.github.com/users/mkonicek/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mkonicek/subscriptions","organizations_url":"https://api.github.com/users/mkonicek/orgs","repos_url":"https://api.github.com/users/mkonicek/repos","events_url":"https://api.github.com/users/mkonicek/events{/privacy}","received_events_url":"https://api.github.com/users/mkonicek/received_events","type":"User","site_admin":false},"created_at":"2015-12-14T16:27:18Z","updated_at":"2015-12-14T16:27:18Z","body":"@jaygarcia Actually it's only thanks to Product Pains that it's not clear what the highest-pri things to work on are. With github issues, there was no way to sort or filter the issues based on any criteria (e.g. \"number of comments\") to get this list:\r\nhttps://productpains.com/product/react-native/?tab=top\r\n\r\nYes, we could use Phabricator or Jira too but Product Pains has been working well so far. They move fast and add features we request which I'm not sure is the case with the other systems. Again, still experimenting and we might switch to Phabricator later. For now Product Pains helps the project a lot."}}