{"action":"created","issue":{"url":"https://api.github.com/repos/mozilla/fxa-auth-mailer/issues/79","labels_url":"https://api.github.com/repos/mozilla/fxa-auth-mailer/issues/79/labels{/name}","comments_url":"https://api.github.com/repos/mozilla/fxa-auth-mailer/issues/79/comments","events_url":"https://api.github.com/repos/mozilla/fxa-auth-mailer/issues/79/events","html_url":"https://github.com/mozilla/fxa-auth-mailer/issues/79","id":107129993,"number":79,"title":"Link to a specific sumo article instead of the sumo root.","user":{"login":"mhammond","id":83924,"avatar_url":"https://avatars.githubusercontent.com/u/83924?v=3","gravatar_id":"","url":"https://api.github.com/users/mhammond","html_url":"https://github.com/mhammond","followers_url":"https://api.github.com/users/mhammond/followers","following_url":"https://api.github.com/users/mhammond/following{/other_user}","gists_url":"https://api.github.com/users/mhammond/gists{/gist_id}","starred_url":"https://api.github.com/users/mhammond/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mhammond/subscriptions","organizations_url":"https://api.github.com/users/mhammond/orgs","repos_url":"https://api.github.com/users/mhammond/repos","events_url":"https://api.github.com/users/mhammond/events{/privacy}","received_events_url":"https://api.github.com/users/mhammond/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/mozilla/fxa-auth-mailer/labels/waffle:soon","name":"waffle:soon","color":"ededed"}],"state":"open","locked":false,"assignee":null,"milestone":{"url":"https://api.github.com/repos/mozilla/fxa-auth-mailer/milestones/13","html_url":"https://github.com/mozilla/fxa-auth-mailer/milestones/FxA-29:%20email%20quality","labels_url":"https://api.github.com/repos/mozilla/fxa-auth-mailer/milestones/13/labels","id":1265653,"number":13,"title":"FxA-29: email quality","description":"I want to feel like FF is in touch with me about my new FxA account, even if I haven't verified, and that the emails look good, and perform well.\r\n\r\nhttps://mozilla.aha.io/features/FXA-29","creator":{"login":"rfk","id":34695,"avatar_url":"https://avatars.githubusercontent.com/u/34695?v=3","gravatar_id":"","url":"https://api.github.com/users/rfk","html_url":"https://github.com/rfk","followers_url":"https://api.github.com/users/rfk/followers","following_url":"https://api.github.com/users/rfk/following{/other_user}","gists_url":"https://api.github.com/users/rfk/gists{/gist_id}","starred_url":"https://api.github.com/users/rfk/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/rfk/subscriptions","organizations_url":"https://api.github.com/users/rfk/orgs","repos_url":"https://api.github.com/users/rfk/repos","events_url":"https://api.github.com/users/rfk/events{/privacy}","received_events_url":"https://api.github.com/users/rfk/received_events","type":"User","site_admin":false},"open_issues":9,"closed_issues":9,"state":"open","created_at":"2015-08-21T02:49:49Z","updated_at":"2015-09-22T17:12:06Z","due_on":"2015-09-20T14:00:00Z","closed_at":null},"comments":3,"created_at":"2015-09-18T04:13:44Z","updated_at":"2015-09-25T21:45:03Z","closed_at":null,"body":"The fine print in the emails say \"For more information, please visit <a href=\"https://support.mozilla.org/\">Mozilla Support</a>\". If a user is sufficiently confused/concerned that they click on the link, they are likely to be disappointed/frustrated at being taken to a very general site where they will probably struggle to find the information they are looking for.\r\n\r\nI think it would be more helpful to create a sumo page with general information and advice about emails sent by FxA and include a link to that."},"comment":{"url":"https://api.github.com/repos/mozilla/fxa-auth-mailer/issues/comments/143361241","html_url":"https://github.com/mozilla/fxa-auth-mailer/issues/79#issuecomment-143361241","issue_url":"https://api.github.com/repos/mozilla/fxa-auth-mailer/issues/79","id":143361241,"user":{"login":"rfk","id":34695,"avatar_url":"https://avatars.githubusercontent.com/u/34695?v=3","gravatar_id":"","url":"https://api.github.com/users/rfk","html_url":"https://github.com/rfk","followers_url":"https://api.github.com/users/rfk/followers","following_url":"https://api.github.com/users/rfk/following{/other_user}","gists_url":"https://api.github.com/users/rfk/gists{/gist_id}","starred_url":"https://api.github.com/users/rfk/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/rfk/subscriptions","organizations_url":"https://api.github.com/users/rfk/orgs","repos_url":"https://api.github.com/users/rfk/repos","events_url":"https://api.github.com/users/rfk/events{/privacy}","received_events_url":"https://api.github.com/users/rfk/received_events","type":"User","site_admin":false},"created_at":"2015-09-25T21:45:03Z","updated_at":"2015-09-25T21:45:03Z","body":"Also I think we *can* create such a page ourselves, but working with someone like Joni will likely produce a better result."}}