0843 254 8920
If your complaint is about repairing a fault, call us free 0800 800 154. This line is open 24 hours a day, seven days a week. Our customer service advisers will try to solve the problem while youre still on the line. Payphones If youd like to complain about a BT payphone, call us free on 0800 661 610. 5 If you complain to Ombudsman Services: Communication, you must do so within six months of receiving your deadlock letter. If we havent sent you a deadlock letter, you must contact Ombudsman Services: Communications within nine months of making your complaint to us. Alternative BT Complaints number other than 150 or 151 are here. I have been asked by many people fed up with poor service for an alternative BT Complaints Number, so I decided to scour the internet. I have found a number of BT Contact Numbers, BT Complaints numbers and email addresses. BT Phone Number 0843 455 0125. BT Complains Number is supplied to you by Quick Numbers Telephone Directory Service. BT.com is a public limited multinational telecommunication services company in the UK. It has its headquarters in London and is currently operating in more than a hundred and seventy countries. BT Phone Number 0843 455 0125. click here to go to the BT website. Log in to your BT web portal here if you are a customer. Quick Numbers has a BT Contact Number listed too. BT Complains Number is supplied to you by Quick Numbers Telephone Directory Service. BT.com is a public limited multinational telecommunication services company in the UK. It has its headquarters in London and is currently operating in more than a hundred and seventy countries. Complaints BT. Posted in Uncategorized. I’ve been asked by many people for a Complaints BT number other than 150 or 151, so I decided to do some research. I have found a number of BT Contact Numbers, and BT Complaints addresses which will help you. If you are wondering how to complain to BT, and have been drained of all energy stuck in endless loops and call centre switchboards in Bongo Bongo land, you might be just desperate enough to try! One of the most asked questions on this BT complaint forum is people asking for a complaint contact number or address other than the contacts that BT provide on the contact B T page of their website using 150 or 151 numbers. BT office addresses for sending complaint letters. BT High Level Complaints. One of the best ways to get to the high level Complaints BT department is to either write directly to the chairman or a member of the board. Or to the address on the bill. As part of its customer contact facilities, BT has a customer complaints line on 0843 254 8920 should you wish to discuss problems with your service. Full contact facilities covering all aspects of your service from the company are available by phone, email, live chat and postal correspondence. According to Ofcom data, BT has received complaints for its landline telephone, broadband Internet and TV services in excess of the industry average in each quarter from the third quarter of 2012 to the same period in 2013. In the case of BT TV, there was a marked increase in complaints in the third quarter of 2013. If you use British Sign Language, please go to www.bt.com/includingyou/help-support-contact-bsl.html By phone If you’re a residential customer and your complaint is about sales, a bill or general matters, call us free on 0800 800 150 between 8am and 8pm Monday to Friday or 9am and 6pm on Saturdays or Sundays. 5 If you complain to Ombudsman Services: Communication, you must do so within six months of receiving your deadlock letter. If we havent sent you a deadlock letter, you must contact Ombudsman Services: Communications within nine months of making your complaint to us. If you are not happy with how the agent is handling your complaint, please ask to speak to their manager. If you have already contacted us by following the steps above and you feel we have not resolved your complaint, please use our BT Business complaint escalation form. If you have a complaint about anything to do with BT Business, we'd like to hear from you. Your complaint could be about anything related to BT Business: one of the products you've purchased from us, one of our services, our contact centres, or even this website. If you have a complaint about anything to do with BT Business, we'd like to hear from you.
http://www.btplc.com/Thegroup/RegulatoryandPublicaffairs/Codeofpractice/CustomerComplaintsCode/Complaints_code_of_practice.pdf http://phonebt.com/bt-complaints/ http://www.complaintsphonenumbers.co.uk/bt-complaints/ http://www.complaintsphonenumbers.co.uk/bt-complaints/ http://www.exbtengineers.com/complaints-bt/ http://www.btcomplaint.com/2013/12/contact-numbers-and-addresses-for.html http://www.complaintsnumbers.co.uk/numbers/bt http://www.btplc.com/Thegroup/RegulatoryandPublicaffairs/Codeofpractice/CustomerComplaintsCode/Complaints_code_of_practice.pdf http://btbusiness.custhelp.com/app/answers/detail/a_id/15399/~/how-to-make-a-complaint-about-bt-business http://btbusiness.custhelp.com/app/answers/detail/a_id/15399/~/how-to-make-a-complaint-about-bt-business
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