Hello, my surface tablet touch cover keyboard randomly stops working after I don't use it for a while. I got the firmware update from earlier this month. I had my Surface since launch day, got a bundled touch cover and recently got a type cover. The two covers work as Maria suggested like 75% of the time (my ballpark figure is above 85% though). If your keyboard stopped working while typing, it may be as simple as loss of communication between the keyboard and the computer, a computer freezing up on you, or as complicated as a broken keyboard connection in which case you will need to replace it. If your keyboard stopped working, there are a few things you can check to troubleshoot what the problem might be. Depending on the situation, you can try one of the following: First you have to be able to determine two important factors in this troubleshooting equation. 1. My keyboard stopped working. If your keyboard stopped working, there are a few things you can check to troubleshoot what the problem might be. Depending on the situation, you can try one of the following: First you have to be able to determine two important factors in this troubleshooting equation. 1. If your keyboard stopped working but you have a known good second keyboard with the same type of connection (and remember PS/2s are not plug and play), swap the good keyboard with the bad one and see if it works. If your keyboard stopped working, there are a few things you can check to troubleshoot what the problem might be. Depending on the situation, you can try one of the following: First you have to be able to determine two important factors in this troubleshooting equation. 1. My touch keypad is not responding neither is the windows button bottom center of tablet (surface RT). jnellemiller asked on May 30, 2013. JN. JN. When I connect touch keypad to my Surface RT it does not work and the Window's button (bottom center) isn't working either. Could I have hit something? I was trying to figure out the sticky key option. Hi! My name is Thomas and I am having the same problem jnellemiller. My windows button worked until I upgrade to 8.1RT. I just got a Touch Cover today and it is not working either. I would like to know if you find a solution to this problem @ *. We did a post on Keyboard Problems with Surface Tablets a while back but we were focused on the type and touch keyboards as a whole. However, lately, some folks have been reporting problems in various tech forums stating that their keyboard is working fine but the track pad is not. I got a new type keyboard for my surface 2. After connecting it, the keyboard lit up and the touchpad works but when I try to type no keys respond. I have cleaned the connection areas and updated software. I looked at the device manager and it lists the keyboard as a mouse. There are several threads of similar reports. Since this one is still in the unanswered category, i'll repeat one of my postings on another thread: I experience the touch keyboard not working when surface goes into locked mode. Usually I have mail and IE running in background with cover closed in book position. I called tech support and they had me detach and reattach 15 times in a row, then when that didn't work, had me do a refresh. I had my Surface since launch day, got a bundled touch cover and recently got a type cover. The two covers work as Maria suggested like 75% of the time (my ballpark figure is above 85% though). If the Touch Cover Keyboard with RT tablet is not working or no responding, try the following methods to solve it. * Detaching Touch Cover or Type Cover and then reattaching it. * Check the magnetic connections for debris and make a cleaning. I have bought Surface RT about 3 weeks ago. Today when I am typing words within email app, the Touch Cover Keyboard suddenly stops responding. I press any key and nothing happens. Try using the trackpad gestures also not work
http://answers.microsoft.com/en-us/surface/forum/surfwinrt-surfusing/surface-tablet-keyboard-stops-working-arbituraily/028af553-df37-4a8d-81e3-78fcc88e3dcf http://www.fix-your-computer-today.com/keyboard-stopped-working.html http://www.fix-your-computer-today.com/keyboard-stopped-working.html http://www.fix-your-computer-today.com/keyboard-stopped-working.html http://answers.microsoft.com/en-us/surface/forum/surfwinrt-surfhardware/my-touch-keypad-is-not-responding-neither-is-the/cdd50e34-60ac-4f75-bde2-c7ca60f6a4f4 http://www.lovemysurface.net/troubleshoot-surface-type-cover-touchpad-issues/ http://answers.microsoft.com/en-us/surface/forum/surfwinrt-surfusing/surface-tablet-keyboard-stops-working-arbituraily/028af553-df37-4a8d-81e3-78fcc88e3dcf http://www.surfacetablethelp.com/2012/12/fix-touch-cover-keyboard-not-workingresponding-issues.html
why did my keypad stop working on my surface