10.6092/issn.2038-3460/17382
This section offers a series of joint reflections on (open) data platform from a variety of cases, from cycling, traffic and mapping to activism, environment and data brokering. Data platforms play a key role in contemporary urban governance. Linked to open data initiatives, such platforms are often proposed as both mechanisms for enhancing the accountability of administrations and performing as sites for “bottom-up” digital invention. Such promises of smooth flows of data, however, rarely materialise unproblematically. The development of data platforms is always situated in legal and administrative cultures, databases are often built according to the standards of existing digital ecologies, access always involves processes of social negotiation, and interfaces (such as sensors) may become objects of public contestation. The following contributions explore the contested and mutable character of open data platforms as part of heterogeneous publics and trace the pathways of data through different knowledge, skills, public and private configurations. They also reflect on the value of STS approaches to highlight issues and tensions as well as to shape design and governance.
application/pdf
2038-3460
17382
2
en
Christian Nold
https://creativecommons.org/licenses/by-nc-sa/2.5/
Tecnoscienza – Italian Journal of Science & Technology Studies
transparency
Data Platforms and Cities
Text.Serial.Journal
https://tecnoscienza.unibo.it/
8
Crossing Boundaries
2018-01-29
2023-06-25
2018-01-29
2023-08-24
175-219
TS
Christian Nold
2017
10.6092/issn.2038-3460/17382
175
Univesity College London
2038-3460
2
transparency
en
219
Data Platforms and Cities
https://tecnoscienza.unibo.it/article/download/17382/16242
8
                                                                    Crossing Boundaries

Data Platforms and Cities
      Anders Blok                              Antoine                Rolien Hoyng
    SODAS University                          Courmont             The Chinese University of
   of Copenhagen (DK)                    Sciences PO, Paris (FR)       Hong Kong (CN)

 Clément Marquet                            Kelton Minor             Christian Nold
 Télécom Paris Tech (FR)                   SODAS University            Univesity College
                                          of Copenhagen (DK)             London (UK)

                                              Meg Young
                                             University of
                                            Washington (US)


    Abstract: This section offers a series of joint reflections on (open) data plat-
    form from a variety of cases, from cycling, traffic and mapping to activism,
    environment and data brokering. Data platforms play a key role in contempo-
    rary urban governance. Linked to open data initiatives, such platforms are of-
    ten proposed as both mechanisms for enhancing the accountability of admin-
    istrations and performing as sites for 'bottom-up' digital invention. Such prom-
    ises of smooth flows of data, however, rarely materialise unproblematically.
    The development of data platforms is always situated in legal and administra-
    tive cultures, databases are often built according to the standards of existing
    digital ecologies, access always involves processes of social negotiation, and
    interfaces (such as sensors) may become objects of public contestation. The
    following contributions explore the contested and mutable character of open
    data platforms as part of heterogeneous publics and trace the pathways of data
    through different knowledge, skills, public and private configurations. They
    also reflect on the value of STS approaches to highlight issues and tensions as
    well as to shape design and governance.

    Keywords: data platforms; data labour and reuse; environmental sensors;
    urban governance; transparency.

    Submitted: September 20, 2017 – Accepted: April 30, 2017

    Corresponding author: Anders Blok, Department of Sociology, University
    of Copenhagen, Øster Farimagsgade 5, Postboks 2099, 1353 København K,
    CSS - Building: 16.1.58. Email: abl@soc.ku.dk




TECNOSCIENZA
Italian Journal of Science & Technology Studies
8 (2) pp. 175-219 - ISSN 2038-3460
www.tecnoscienza.net                                   2017
176                                                                   Tecnoscienza – 8 (2)

Towards Data-driven Urban STS?

Anders Blok and Kelton Minor

    Whenever new and power-laden techno-political projects emerge, sci-
ence and technology studies (STS) should consider itself invited to the fray.
In recent years, visions and materialities of data-driven (so-called) ‘smart
urbanism’ have come to constitute such a project, with consequences petit
and profound for urban governance around the world. Against a backdrop
of increased datafication, whereby daily personal routines in the city now
generate digital traces in granular detail, public and private urban actors
seek to harvest, process, refine and serve up civic data to power their deci-
sion-making processes. As STS researchers, it is tempting (to say the least!)
in this situation to dust off still-valid critiques of technological determinism
and to re-deploy long-standing analytical commitments to socio-technical
contingency in city-making, whether of the urban technological frames,
politics of urban design or heterogeneous urban assemblage variety (see
Farías and Blok 2017). However, what does one do upon realizing that so-
cio-technical contingency is just what urban authorities are looking to har-
ness and extend through the deployment of new data formats, techniques
and infrastructures embedded into the urban fabric?
    In this short reflection piece, we want to deploy a local and perhaps
parochial example, drawn from our own recent research experience, in or-
der to raise some more general questions about the stakes of STS in data-
driven urban governance. The example in focus pertains to a set of urban
ambitions, coordinated in and around the municipality of Copenhagen,
Denmark, to extend its commitment to cycling as a climate-friendly mode
of transportation via the ‘smarter’ planning capacities conveyed by ‘bigger
and better’ data on bicycle mobilities (see Boellstorff and Maurer 2015).
More precisely, we want to dwell on a specific participatory event, in which
planners, consultants, businesses and researchers from several European
cities – ourselves included1 – were invited to assist the Copenhagen munic-
ipality in thinking through its data-infrastructural options and imagining,
purportedly, innovative solutions.
    Two conditioning parameters of this event immediately stand out. First,
the way data and its promises are harnessed and channeled in this setting
must be seen as responding to a quite specific situation of urban govern-
ance in Copenhagen, a city keen to extend its transnational ‘front-runner’
position in domains of bicycle infrastructures, in particular, and urban
greening and low-carbon transition more generally (see Blok 2012). In this


    1
      In actual fact, only one of this text’s authors (Kelton) participated in the event.
While the intricacies of our own research trajectory matter to our story, and will be
briefly recounted later in the text, for the sake of convenience – and to convey a
point about positionality – we write here mostly in the homogenized voice of a ‘we’.
Crossing Boundaries                                                            177
sense, the event exemplifies how capacities of data to exert effects within
urban governance are likely to be strategically co-shaped by a whole range
of situated urban realities, interests and trajectories, which come to be
latched onto and nested within each other. Indeed, a long history of STS
reflection on infrastructures (e.g. Star 1999) would lead one to expect as
much: new data infrastructures are perhaps less what ‘drives’ urban gov-
ernance as what may come to exert effects in wider, more distributed and
more layered assemblages of urban techno-politics. In a city like Copenha-
gen, such data assemblages have latched onto bicycle, low-carbon and
other existing urban infrastructural projects.
     Second, as should be clear, our own situated format of engagement with
this setting, as researchers working on data and urban-related issues at the
University of Copenhagen, is one of interiority and participation rather
than external observation. To start with, this is not so much a matter of us,
as ‘proto-STS’ urban researchers, striving to make a reflexive point.2 Ra-
ther, it is more about how our own everyday research trajectories have con-
stituted us, in the midst of doing other things and being ‘otherwise en-
gaged’ (Harvey and Knox 2008), as now belonging to the diverse field of
‘knowledge-based stakeholders’ with something to contribute to the ‘tech-
nical’ side of the Copenhagen event. More generally, we might say, it has
to do with how specific forms of interdisciplinary research, in one capacity
or another, are already integral to the ongoing ‘infrastructuring’ (Dantec
and DiSalvo 2013) of such data relations in the service of local urban
change and emergent publics.
     The point we wish to make on this basis is less one of action-oriented
STS being involved in self-conscious intervention in this field of urban
practice, nor one of the performativity of STS across domains of techno-
scientific politics in general (see e.g. Zuiderent-Jerak and Jensen 2007). It
is a much more modest and situated point, related to a reflection on how it
is that our own collective research trajectory has come to be relevant to
other actors, with other agendas and concerns, in this particular urban mi-
lieu (as Isabelle Stengers would term it) – and conversely, how this milieu
has come to be relevant to our research (see Savransky 2016). As we will
suggest, this event of relevance seems to us to pertain to the specific ways
in which technical, political and ethical aspects co-implicate each other in
this milieu of data-driven urban governance, with implications also, we ar-
gue, for how STS might envisage its own stakes in it.
     To briefly set the stage: the participatory event in question, called the
“Big Data for Cyclists Workshop”, took place in the House of Innovation
in Copenhagen on February 15 2017, under the joint auspices of the mu-
nicipality’s Technical and Environmental Administration and the so-called
Climate-KIC Nordic network, a public-private innovation partnership

    2
     We return towards the end to the notion of ‘proto-STS’. Suffice to say that it
is meant here to hint at the ambiguities of knowing, on our part, when ‘STS’ starts
and stops in an interdisciplinary research setting such as our own.
178                                                              Tecnoscienza – 8 (2)

sponsored partly by the European Commission. Evidently, in a context of
mushrooming ‘living laboratories’ for urban sustainability transition (Ev-
ans and Karvonen 2011), and the way these intersect with location-sensitive
data technologies for the production of ‘speculative’ urban futures
(Leszczynski 2016) and the participatory design of new public ‘things’
(Dantec and DiSalvo 2013), this workshop is easily recognizable as one
version of a more general pattern. What interests us here are some details
of the staging of data promises during the workshop.
    From the outset, municipal organizers were adamant to frame the work-
shop around an unfortunate asymmetry of traffic planning: whereas Co-
penhagen planners are in possession of fairly detailed locational data on
car- and bus-based mobilities in the city, no comparable data exists for
those roughly 41% of trips undertaken by bicycle. Stated otherwise in the
city’s supporting information brief, while sensors around the city count ag-
gregate bicycle numbers, this data allows for no extrapolation on routes
and trip times needed by the city to respond to “congestion, accidents,
stalled cars/lorries parked on bike lanes, road works exceeding their per-
mits, debris, and unplanned events” that can inconvenience “tens of thou-
sands of cyclists” that use the city’s central corridors each day. In the face
of strong political commitments to increase the share of bicycle-based traf-
fic to 50% by 2025, planners thus face an obvious challenge: how to opti-
mize interventions aimed to improve bicycle infrastructures – and, correl-
atively, the attractiveness of choosing bikes over cars – with little solid in-
formation on current bicycle practices.
    In short, the promises of data staged in the workshop were politically
infused from the start, framed within a specific narrative of low-carbon
transition in Copenhagen traffic planning. Notably, however, the potential
perils of privacy violations were absent from the organizers’ stated list of
criteria by which ideas solicited from external stakeholders would be
judged. Indeed, to help solve this planning-based challenge through ‘bold’
and ‘radically innovative’ uses of urban data was the very mandate through
which the organizers elicited data experts (ourselves included) for partici-
pation in the workshop.
    Concretely, prior to the workshop, each participant had to submit a
brief pitch of her or his prototype ‘big data for cyclists’ idea. At the begin-
ning of the workshop, these pitches were then enacted by their creator(s)
for an audience of both in-person attendees along with remote viewers
watching via video links from a small constellation of universities and
workplaces scattered across Europe. Towards the end of the day, a judging
panel – consisting of, among others, a former Danish minister of traffic and
the Dutch ambassador to Denmark (!) – selected three prototype ideas for
further concept development.3

      We mention this to signal how the workshop was also trans-local in ways re-
      3

flective of specific and competitive urban geographies of ‘advanced’ bicycle infra-
structures, such as those found in major Dutch cities.
Crossing Boundaries                                                          179
    More of a platform for competition than collaboration, the workshop
floor was thus a bazar of self-contained data-promises rather than a space
for creative cross-fertilization and experimentation (contrast Perng,
Kitchin and Evans 2016). This tension between modes of engagement was
further enacted when the event organizers instructed participants (our-
selves included) to physically root themselves in different parts of the room
to develop their ideas independently. In our experience, this physical dis-
placement and separation formed individual islands of interest visible on
the floor and constrained the melding of isolated concepts – an observation
also duly noted by one of the judges at the event’s conclusion. Hence, while
participatory in name, the workshop enacted its own specific modes of
(non-)cooperation.
    The fact that we found ourselves in this workshop situation speaks to a
certain intersection with our own collective research trajectory – albeit, like
much else in this rather heterogeneous setting, that the connection is or-
thogonal and indirect, rather than fully cooperative (so to speak). For a
number of years, we have both partaken in a large-scale interdisciplinary
research project known as the Copenhagen Social Networks Study, involv-
ing anthropologists, economists, philosophers, physicists, psychologists,
sociologists and others.4 Set up via a self-built data infrastructure, the pro-
ject deploys mobile phones as devices for studying social networks – via
call and SMS logs, Bluetooth and Wi-Fi records, GPS coordinates and so
on – among a freshman class of approximately 800 engineering students at
the Danish Technical University (DTU), located north of Copenhagen. As
such, it joins the emerging frontier of digital trace-based computational so-
cial science, while at the same time experimenting ethnographically and
otherwise with the many ethical and political questions thereby opened up
(see Blok and Pedersen 2014).
    Accordingly, while the Study branches off in many different substantive
directions, one recurrent theme reverberating through our interdiscipli-
nary dialogues has taken the shape of a participatory, ‘proto-STS’ interest
in the infrastructural technicalities and the political ramifications of data
ethics. From the very construction of privacy-protecting databases and
data practices at DTU, data ethics has increasingly and recursively become
a research topic in its own right for members of our group, as we have
sought also to build relations beyond our academic platform. More than
this, an ability to speak credibly on data ethics issues has emerged as some-
thing of a resource for us, as we have realized the sheer salience of such
issues amongst everyone from architects to municipal planners. In short, as
a team, we have gradually come to inquire into what an ethical data infra-
structure might be and what it may become.


    4
     Over the years, the project has carried several names, including SensibleDTU
and Social Fabric. Most recently, it forms the backbone of the Copenhagen Center
for Social Data Science (SODAS), where this text hails from.
180                                                          Tecnoscienza – 8 (2)

     Set within such a generative trajectory, the big data idea submitted for
the bicycle workshop by Kelton Minor (co-author of this text), on behalf
of our research team, might be said to reflect a collective realization, very
much along STS lines, as to the inseparability of technical, ethical and po-
litical dimensions when dealing with any digital data infrastructure. The
idea, in essence, would be to build on lessons learned during the DTU
study on how to use mobile phone-based GPS and Wi-Fi traces to trace
bodily mobility routes in sufficiently granular ways to also infer the means
of transportation (i.e. bicycles). Such database building would be enabled,
in turn, via a two-tiered infrastructure, one based on ‘passively’ recording
anonymized, randomized and encrypted mobile device IDs and the other
based on ‘actively’ eliciting civic data donations from citizens via an opt-in
mobile app as an emergent form of urban volunteerism. Together, the two
data-eliciting techniques would provide a proprioceptive picture of aggre-
gated bicycle activity patterns in order to assist the city to sense how citi-
zens are using its extensions (and the hurdles they encounter in doing so).
     Through the app-based data donations, this approach activates an ele-
ment of citizen science, thus working towards engaging urban data citizens
and publics into the forging of the algorithmic bicycle city (Paulos,
Honicky and Hooker 2009). Conversely, as is immediately obvious, the key
to the passive recording of mobile device data and its further processing
for planning purposes is how this infrastructure would deal with privacy
issues and concerns given the granularity of the data. Here, automated pro-
cesses of de-identification and randomization ensures that a high level of
privacy protection is, so to speak, built into the design of the data infra-
structure from the outset. Figuratively speaking, the infrastructure works
as a community garden-like data commons: while data remains only per-
sonally accessible for each individual owner’s ‘plot’ (via app-based data
feedbacks), the municipality attains an in-principle de-identified, aggregate
overview of the entire ‘garden’ (the city bicycle infrastructure).
     From participating in the workshop, it became clear that such a striving
for ethically sensitive data infrastructures is by no means a foregone con-
clusion: other proposals, coming from private data consultancies, would
for instance build on face recognition and re-identification techniques from
a network of local cameras at traffic-intersections, with little attention to
issues of data storage and potential misuse of the powerful responsibilities
associated with the capacity to re-identify individuals. Indeed, as noted,
privacy protection was initially not featured among the criteria of judgment
in the workshop competition – something we called attention to during the
workshop, as the organizers presented the criteria. On the other hand,
when alerted to the latent issues, planners, judges and others proved sus-
ceptible to their importance, to the point of this becoming a stated reason
as to why our idea was selected for further concept development. In this
sense, the workshop itself emerged as a kind of ‘proto-STS’ event, in which
the co-shaping of data techniques with ethical concerns came to be partially
recognized and embedded into the city’s ongoing proposal formation.
Crossing Boundaries                                                             181
    The fate of our prototype big data-for-cyclists idea remains yet to be
decided within the involved public-private settings of Copenhagen’s gov-
ernmental entities. As such, it is once again in the hands of more powerful
others, pursuing mixed agendas and oriented to additional rationales be-
yond just our collective research intentions and values enacted in the Co-
penhagen Social Networks Study. Likewise, it remains to be seen what kind
of relevance this foray into the milieus of data-driven urban governance
will attain in our future research endeavors (this short text constituting of
course only a preliminary start to be sure). So far, we count it as confirma-
tion on our part that a certain sensibility to the contingent co-shaping of
the material and the social, the technical and the ethical, within data infra-
structures is fast becoming not only the topic of urban STS, but also – and
this is the point we have wanted to make – a potential resource for its fur-
ther development.
    As such, while acknowledging the risk of parochialism and self-indul-
gence, we have attempted in this short piece to deploy our own situated
experiences in the service of perhaps eliciting something critically general:
what might a data-driven urban STS come to look like? In this sense, we
have attempted to use the Copenhagen workshop also metonymically, as a
placeholder for all those relatively underdetermined, inquiry-conducive
and awkwardly engaged encounters and distributed spaces that are also
part of the power-laden and otherwise over-coded landscape of smart ur-
banism and data governance. We further suggest that, far from being mar-
ginal to such spaces and encounters, STS insights into socio-technical con-
tingency might be seen as entirely integral to them – provided, that is, that
we as STS researchers are willing to have our ‘proto-STS’ insights shared
across more heterogeneous assemblages of interdisciplinary relations and
to recognize their localized embedding in specific urban contexts.5
    If data is always a contingent socio-technical relation, then a data-driven
urban STS might be that endeavor which takes such relations and their
urban infiltrations as its own starting and ending point for research, exper-
imentation and critique. Like other forms of digitally informed research, it
would constitute an ‘interface method’ (Marres 2017), shaping up in an as-
yet indistinct space of interdisciplinary and extra-academic engagements in
the city. Along the way, it will have to come to terms with novel entities
and relations, including those emerging urban data publics that remain for
us so far only on paper. Plenty of scope persists, then, for improving on
this first beta version of data-driven urban STS. We hope other passengers,
and drivers, will want to join in the fray to explore the epistemic, technical,
ethical and political ramifications that encompass this incipient crossroads.



    5
      As should have become clear, this text is itself the product of such an inter-
disciplinary writing encounter, as it reflects the joint research commitments of two
authors who are also otherwise engaged with data and the city.
182                                                                Tecnoscienza – 8 (2)

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Blok, A. and Pedersen, M.A. (2014) Complementary social science? Quali-quanti-
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Perng, S.Y., Kitchin, R. and Evans, L. (2016) Locative media and data-driven com-
    puting experiments, in “Big Data and Society”, 3 (1), pp. 1-12
Savransky, M. (2016) The Adventure of Relevance: An Ethics of Social Inquiry,
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Star, S. L. (1999) The ethnography of infrastructure, in “American Behavioral Sci-
    entist”, 43 (3), pp. 377-391.
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    tervention” in science and technology studies, in “Science as Culture”, 16(3),
    pp. 227-235.




                                        ***
Crossing Boundaries                                                         183

Open data re-use and data frictions. The tension
between attachment, detachment and reattachment.

Antoine Courmont
    Open data and smart cities policies underscore the implementation of
the ideology of information liberalism into the urban government. This ide-
ology was theorized by the French scholar Benjamin Loveluck through a
political genealogy of Internet (Loveluck 2015). He claims that information
is at the core of contemporary liberalism. Information must circulate freely
in order to solve various problems in the context of cybernetic theories.
The information liberalism is based on the assumption that data exist, are
autonomous and can easily circulate.
    Based on an ethnographic investigation inside the Metropolis of Lyon
(France), I question this assumption. Indeed, the analysis of the open data
policy in the making reveals a tension between attachment and detachment
that needs to be addressed to allow a smooth circulation of data (Courmont
2016). Attached to vast socio-technical networks, data must be detached
from their initial environment to circulate, before being re-attached to new
users. Following traffic data from its production to its reuse (a perspective
similar to a data journeys approach (Bates, Lin, and Goodale 2016), I will
consecutively highlight the attachment between data and local transporta-
tion policies, the trials of detachment to make data circulate, and the data
reattachment to secondary uses. The description of each of these steps il-
lustrates how open data transform urban government.

    Attachments: produce traffic data

    Data are never autonomous neither immaterial. They are always entan-
gled with and gifted by a collective of objects, people, techniques, ideolo-
gies, etc. Data are composed of various attachments (Gomart and Hennion
1999), which form a sociotechnical network made of heterogeneous enti-
ties. For instance, traffic data are part of a long chain from road sensors to
traffic lights remote control in real-time by a specialized team inside a cen-
tral control room. Algorithms, fiber optic network, data storage and even
the traffic regulation policy cannot be separated from traffic data.
    These attachments are never neutral: they do something. In this case,
the traffic data produces a specific representation of the city that is used to
regulate the road network. Indeed, data are based on conventions
(Desrosières 2002), which define what must be represented to meet a spe-
cific use. The road network is not represented in its whole. Only some road
sections are represented: the ones where the local authority want to tackle
traffic congestion. That’s why data are not only composed of attachments,
but they also attach. They produce a link between a specific representation
of the city and an actor who acts on it. In this case, traffic data attaches the
184                                                              Tecnoscienza – 8 (2)

local transportation authority to its network through a convention defined
to regulate road traffic.

      Detachments: make traffic data circulate

    To make data circulate, it is necessary to recompose the sociotechnical
network of the data by untying some associations – the detachment – and
constituting new ones – the reattachment. Indeed, the challenge is not to
make data autonomous, but to ensure it can be well-attached to new users.
The process of opening data is the result of a series of uncertain trials, dur-
ing which the characteristics of the data, the producers and the users, are
simultaneously re-defined. These trials of diffusibility recompose the soci-
otechnical networks of the data. To detach data from their initial environ-
ment, their previous ties are questioned in the light of their future attach-
ment to prefigured users (Akrich 1992). This process changes the data.
Moving from a trial to another one, data differs by the network it deploys.
Data as stable and unchanging entity is a fiction.
    While open data activists ask public bodies to release their data without
thinking about the re-uses, in practice, prefigured users are constructed by
the producers to decide to open or not their data, and, especially, how to
open it. These usage scenarios vary depending on the producer or the data.
A common fear is the risk of misuses or uses that may backfire on them. As
instance, as Martin - a data producer - told me:

We do not want to cause any trouble to some projects defended by our colleagues.
For instance, what if some people misuse historical traffic data to oppose infra-
structure projects? Indeed, data may be used in the right way, but, these data are
very technical, and it could also be quite difficult to interpret them correctly.

    These prefigured uses determine the sensitiveness of the data. To over-
come reluctances of the producers, the perceived risks are weighed by po-
tential gains. Beneficial scenarios are also constructed and allow the de-
tachment of the data from its initial environment and its attachment to new
users. For instance, the open data project leaders often took as an example
the case of a carrier using traffic data to optimize his delivery journey is
often put forward, a re-use of open data aligned with the public policy.
    Not only these prefigured uses determine if the data will be released,
but they also affect the characteristics of the released data. Indeed, data are
always shaped to meet a specific purpose and/or constrain certain uses.
Data are transformed before their release to make possible the detachment
from their production infrastructure and to facilitate their reattachment to
new users. This process of “rawification” (Denis and Goëta 2015) of the
data is the result of discussions with users in order to sustain the attach-
ment with them. For instance, traffic data were initially published in the
form of traficolor to ensure the coherence of information and to avoid mis-
uses. However, after exchanging his views with some academic users, the
Crossing Boundaries                                                           185
producer has decided to release a “rawer” data which now include occu-
pancy and flow rates.
    The release of data is the result of a simultaneous process of detachment
of the data from its information infrastructure and its attachment to a new
environment. Nevertheless, on the contrary of the processes of innovation
analyzed by Goulet and Vinck (Goulet and Vinck 2012), the release of data
does not imply the dissociation of all the ties linking the data and its initial
environment. Firstly, because the data continue to be daily produced and
used by public organizations. Secondly, because the attachment to new us-
ers cannot be successful if the data is fully detached from its initial envi-
ronment: data will not be actualized, etc. That’s why the challenge of open-
ing data is to achieve dealing with this tension between detachment and
attachment.

    Reattachment: re-use open data

   In order to follow the chain of open data, we need to analyze their use
by external actors. Far from enthusiastic hopes of economic development
and democratic renewal, the first evaluations of open data policies noticed
the relatively low uses of released data. A French open data advocates
noted in a blog post in January 2013:

organizations are going through a period of doubts and depression: the data blues.
[…] the multitude of technical, juridical, cultural and organizational challenges
have left a bitter taste in the mouth of data re-users” 6.

    This reaction highlights the fact that an offer of data does not automat-
ically meet a demand of data. The reuse of data raises coordination issues
between heterogeneous social worlds. A lot of operations of cleaning,
crossing, standardizing or articulating data are required to allow their at-
tachment to a new information environment. While some mediations are
removed, other are added, changing the socio-technical networks of the
data. I would like to emphasize three politics of reattachment of data to
new users: the consolidation, the homogenization and the articulation.


    Consolidation

    Produced to meet a specific use, the dissociation of the ties between the
producer and the user of data endangers the solidity of open data. While it
is impossible to be sure that the modalities of production meet the needs
of the secondary users, data are threatened with deliquescence (Didier


   6
       Source: https://libertic.wordpress.com/2013/09/24/vers-la-fin-du-baby-
blues-de-lopen-data (retrieved May 14, 2016)
186                                                              Tecnoscienza – 8 (2)

2009). For instance, produced for the traffic regulation, the public data-
base describing the road networks cannot be used to calculate routes as
Jacques, a data re-user, explained:

These data are inoperable to make graph transversal, that is to say to move from a
point to another one, because there are no structural nodes, which allow to say
“From here to there, we can go, from there to here, we cannot.

    To be used in another social world while preserving their solidity, data
must become boundary-objects (Star and Griesemer 1989). The open data
as boundary-object need to be both adaptable to be used in various context
and robust enough to maintain a common representation of the urban
space between the actors. Data have to obtain two crucial properties: an
interpretive flexibility and a common infrastructure between these social
worlds (Trompette and Vinck 2009). These two characteristics are not in-
herent to the data but depends on the situation where they are used.
    Before all secondary uses, re-users realize two operations: “sourcing”
and “cleaning” the data. The first one consists of the identification, the
understanding and the estimation of the liability of the data, to be sure it
will fill the re-user’s needs. The second one represents all the preliminary
actions on the data before integrating it in a new informational environ-
ment. The two operations strengthen the consolidation of open data by
estimating their interpretive flexibility, that is to say to check they can meet
a secondary use without lose their initial meaning. However, they are not
sufficient to allow the open data to become a boundary-object. A shared
infrastructure between the producer and the re-user is required. Open data
can easily cross organizational borders if it fills with the particular conven-
tions of a professional field. If the traffic data are published in a standard
format, it will be easily used by a traffic specialist and integrated in his own
information system. For instance, this dataset was used by several compa-
nies specialized in traffic information: to publish real-time information in
mobile apps or to make traffic prediction. As a result, open data as bound-
ary-object allow the coordination of various actors through a common rep-
resentation of the urban space defined by local authorities.

      Homogenization

    The homogenization is the production of a new aggregate from hetero-
geneous databases. The open data is a source of information among others
to produce a new data which will standardize various representations of
the urban space. For instance, Here Maps is a company providing mapping
data to navigation services. The construction of these maps rests on various
sources of information. Open data are used exclusively to update the initial
database. To be associated to the Here’s database, open data must respect
precise norms established by the company in order to ensure a high degree
of quality. Realized by local workers, these operations of data qualification
Crossing Boundaries                                                       187
and integration are largely invisible. However, they are crucial to smooth
the numerous frictions which are inherent to the establishment of a rela-
tionship between informational infrastructures.
    The construction of this homogenized database requires an equivalence
convention in order to obtain a standardized representation of road net-
works all over the world. Unlike national statistical system, the definition
of these conventions is no longer the sole privilege of the State or public
actors. Private actors, like Here Maps, establish their own equivalence con-
ventions, exposing public bodies to a loss of control over their public pol-
icies. Traffic regulation policies represent a good example of this risk. In
this domain, public information services are in competition with private
GPS services. The latter’s road databases are based on an equivalence con-
vention which differs from the hierarchy of roads defined by local trans-
portation authorities. This difference of representation is not neutral: it is
a prescriptive force to drivers through routes offered by GPS services. This
is particularly apparent in case of congestion when the traffic is relocated
to roads public authorities considered not suitable (minor road, etc.). The
hierarchy of roads set by public authorities are no longer the convention,
which reduces its ability to regulate the traffic regulation policy.

    Articulation

    The articulation is the third modality of open data reuse. It is charac-
terized by the linking between various data through a common attribute.
The heterogeneity of each data is preserved. For instance, the project Op-
timod, an intelligent transport system developed by the Great Authority of
Lyon, whose aim is to gather, articulate and analyze data from all modes of
transportation to offer multimodal information services. The differences of
structuration of each data make impossible their homogenization in a com-
mon database. The challenge is to preserve the data inheritance by linking
the datasets without change the way they are produced. An articulation
work (Strauss 1988) is thus necessary using a common denominator. In the
project Optimod, a geographic frame of reference, describing all the road
network, was produced to allow the relationship between databases that
were incompatible.
    The outcome of this data articulation work is a new representation of
the urban space. While transportation data represented the transportation
network as a whole, data articulation offers a representation of all available
transport modes according to the user’s location.
    From a representation of flow of vehicles to a specific representation
for each traveler.
    As a result, the target of policy moves from transportation networks to
each individual. Transportation is not any more managed through the rep-
resentation of flux of vehicles in a road network, but it is governed through
individual travelers to which a singularized representation is offered. The
articulation of data does not yield generalized representation, but it allows
188                                                              Tecnoscienza – 8 (2)

particularization. Using articulated data, it is no longer the “we” which is
governed, but each individual that becomes governable.




              Figure 1 – From a representation of flow of vehicles to a
                      specific representation for each traveler.

      Conclusion

    Drawing on empirical analysis of an open data policy, I have sought to
contribute to the information infrastructure studies (Bowker et al. 2010;
Edwards et al. 2009), by pointing out an inherent tension between attach-
ment and detachment when making data circulate. Using the concepts of
attachment and detachment to analyze the circulation of data highlights the
sociotechnical network of a data and its necessary reconfiguration when
data cross organizational borders. This aspect is crucial at the age of big
data which place secondary uses of data at its core. Moreover, the attach-
ment’s framework focuses on the attachments of data, but also on how the
data itself attached (Gomart and Hennion 1999). Following the example
of traffic data, I sought to underscore the joint redefinition of the data, the
representation of the urban space and the institution acting on it. Moving
from one social world to another one, the open data obtain new character-
istics. This evolution of data changes the representation of the urban space,
and, in fine, affects public policies.
Crossing Boundaries                                                            189
     -   The consolidated data is a boundary-object allowing the coordi-
         nation of various actors through a common representation of the
         urban space. The consolidation gives the producer new regulation
         opportunities by gathering these actors around his data.
     -   The homogenized data offers an alternative representation of ur-
         ban space by the establishment of a new equivalence convention.
         The producer loses his control of the representation of the city
         which is a risk in case of conflict between these heterogeneous
         points of view.
     -   The articulated data gathers a diversity of points of view on a same
         object. In this way, it makes visible the singularity of each of these
         entities and makes possible their individual government.
    This attachment/detachment framework opens new perspectives to an-
alyze the reconfiguration of urban government in the age of information
liberalism.

References

Akrich, M. (1992) The De-Scription of Technical Objects, in W.E. Bijker and J.
   Law (eds.) Shaping Technology/Building Society Studies in Sociotechnical
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Bates, J., Lin Y. and Goodale P. (2016) Data Journeys: Capturing the Socio-Mate-
   rial Constitution of Data Objects and Flows, in “Big Data & Society”, 3(2), pp.
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Bowker, G.C., Baker K., Millerand F. and Ribes D. (2010) Toward Information
   Infrastructure Studies: Ways of Knowing in a Networked Environment, in J.
   Hunsinger, L. Klastrup and M. Allen (eds.), International Handbook of Inter-
   net Research, New York, Springer, pp. 97-118.
Courmont, A. (2016) Politiques Des Données Urbaines. Ce Que L’open Data Fait
   Au Gouvernement Urbain, Paris, Sciences Po.
Denis, J., and Goëta S. (2015) La Fabrique Des Données Brutes. Le Travail En
   Coulisses de L’open Data, in C. Mabi, J.-C. Plantin and L. Monnoyer-Smith
   (eds.) Penser L’écosystème Des Données. Les Enjeux Scientifiques et Poli-
   tiques Des Données Numériques, Paris, Editions de la Maison des Sciences de
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Desrosières, A. (2002) The Politics of Large Numbers. A History of Statistical Rea-
   soning. Cambridge, Harvard University Press.
Didier, E. (2009) En Quoi Consiste l’Amérique? Les Statistiques, Le New Deal et
   La Démocratie, Paris, La Découverte.
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   Agenda for Infrastructure Studies, in “Journal of the Association for Infor-
   mation Systems”, 10(5), pp. 364-374.
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   ter, Oxford, Blackwell.
190                                                              Tecnoscienza – 8 (2)

Goulet, F. and Vinck D. (2012) Innovation through Withdrawal. Contribution to
    a Sociology of Detachment, in "Revue Française de Sociologie", 53 (2), pp. 117-
    146.
Loveluck, B. (2015) Réseaux, Libertés et Contrôle. Une Généalogie Politique D’in-
    ternet, Paris, Armand Colin.
Star, S.L. and Griesemer J.R. (1989) Institutional Ecology, ‘Translations’ and
    Boundary Objects: Amateurs and Professionals in Berkeley’s Museum of Ver-
    tebrate Zoology, 1907-39, in "Social Studies of Science", 19(3), pp. 387-420.
Strauss, A. (1988) The Articulation of Project Work: An Organizational Process. in
    "The Sociological Quaterly", 29(2), pp. 163-178.
Trompette, P. and Vinck D. (2009) Retour Sur La Notion D’objet-Frontière in
    "Revue D’anthropologie Des Connaissances", 3(1), pp. 5-27.



                                         ***

Transparency in the Rupture? Open Data and the
Datafication of Society

Rolien Hoyng

    According to the handbook by the non-profit organization Open
Knowledge International, Open Data’s definition centers on the availabil-
ity of (digital) datasets “at no more than a reasonable reproduction cost,”
“in a convenient and modifiable form,” and regardless of the fields of en-
deavor where they are applied.7 In this essay, I am interested in Open
Data’s coalescing with larger processes of datafication and the contradic-
tions stemming from the combination of a discourse of transparency with
the expedience of data for capitalism and algorithmic governance in the so-
called smart city. That is to say, a profound ambiguity exists regarding what
Open Data is all about. On the one hand, there is a promise for transpar-
ency, oversight, and mastery, building on Enlightenment epistemologies
and notions of agency. Yet, on the other hand, we witness compounding
datafication, namely the rendering into data of social processes and every-
day life by means of (self)tracking in order to govern populations, markets,
and cities (Cukier and Mayer-Schoenberger 2013). Despite its promotional
discourse, Open Data does not reveal or open up a terrain of “pure” trans-
parency and unmediated visibility. Instead, Open Data (re)produces re-
gimes of visibility, enacting particular modes and distributions of percep-
tion and cognition (Birchall 2015; Flyverbom et al. 2016; Halpern 2014).
In this essay, I address the implications of so-called ‘smart’, data-driven


      7
          See http://opendatahandbook.org/guide/en/what-is-open-data/
Crossing Boundaries                                                       191
urbanism for citizenship.
    Yet rather than associating the smart city’s datafication with all-encom-
passing oversight and efficient control, I emphasize the messy and specu-
lative character of data-driven applications, the productive role of errors
and failure, and the elicitation of socio-technical emergence in smart ur-
banism. I argue that the critical import of ‘transparency’ needs to be re-
assessed in relation to these dynamics. If data activism should not be ori-
ented onto ‘opening up’ the black-boxed smart city in order to restore
transparency, what might it target instead?
    Open Data draws from histories that invigorate the value of transpar-
ency and reinforce supposed relations between seeing, knowing, and act-
ing. Bratich (2016, 178) raises the question of what the Enlightenment era
would be “without a will to transparency?” He (178) continues: “[H]ow
would modern communication persist without a similar desire—for open-
ness, for clear channels, for a world without obscurity?” Transparency is
connected to the dream of an entirely visible society, in which there is no
“dark” corner remaining. Data and information play a key role in rendering
society governable, but also governors accountable (Ananny and Crawford
2016, 2-3; Foucault 1979, 195-228). Accordingly, Open Data practices
abide by a regime of visibility centered on “representation.” Data function
as evidence for what exists “out there” and possess a referential capacity
(Halpern 2014, 46-51). Ordering data (through capturing, structuring, ag-
gregating, and visualizing) forms part and parcel of ordering society as well
as eradicating irrationalities, inefficiencies, and corruption. Especially the
release of public service data carries with it the promise of rendering gov-
ernance more efficient and holding governments accountable. For in-
stance, Open Data initiatives can publish datasets on air or beach water
quality that enable others to build apps or otherwise inform people about
when to go out or swim. But with the data at hand, people could also find
ways to track environmental quality over time in different areas in order to
hold governors accountable for the state of affairs. Other datasets pertain-
ing to government operations may assist in analyzing and visualizing poli-
ticians’ voting behaviors or governments’ budget expenditures.
    Yet Open Data also supports datafication and the algorithmic govern-
ance of targeted populations and markets. As many critics of the smart city
have argued, datafication is concomitant with the expansion of society’s
technological cognitive nonconscious (Hayles 2014), advancing covert
forms of social sorting, profiling, modulation, and control to which popu-
lations are subjected (Deleuze 1992; Lyon 2001). Datafication draws from
histories of cybernetics, which have reformulated cognition or intelligence
in terms of rationality rather than reason. Cybernetics render human
agency more or less intrinsic to preset computational rules, whereby small
decisions are made in decentralized fashion that may be rational in the
sense that they follow certain logics but that do not live up to the ideal of
reason of a sovereign human subject standing apart from its environment
(Halpern 2014, 173-191). When consumer-citizens in the smart city engage
192                                                             Tecnoscienza – 8 (2)

with the interfaces of data-driven governance, they are often merely inter-
pellated as data operators, who input data and act upon the feedback (Gab-
rys 2014). Interactivity is enabled as much as constrained by the design and
protocols of the interface and often does not provide oversight of larger
processes beyond self-tracking, let alone capacity for sovereign decision-
making. As discussed in Young’s contribution (in this issue), corporations
are primary users of public datasets, as they combine Open Data with, for
instance, social media data and data gained by tracking eye and body move-
ments. Whereas this enables corporations to segment markets with in-
creased granularity and predict consumers’ behaviors and proclivities,
whatever data their activities generate remain proprietary, as do the algo-
rithmic applications deployed to process data. At stake is the paradox that
Open Data despite its allusions to open access and transparency may be
implicated in the advancement of digital enclosure (Andrejevic 2007) and
empower corporate actors rather than citizens and the public at large.
    Yet any account that portrays the datafied smart city only in terms of
efficient control misses the following: data are often much less precise and
all-encompassing than generally presumed, and algorithmic governance
much more speculative, tentative, and prone to failure than expected. It
may be the “messy” qualities of smart urbanism, rather than the ability to
conclusively surveil and order, that deserve our analytical and critical at-
tention. For instance, security tools in the smart city correlate heterogene-
ous datasets in order to calculate probability and risk. Yet risk-calculating
derivatives do not draw conclusions on the basis of precise data with indis-
putable referential qualities. Instead, such derivatives infer and project on
the basis of “uncertain and indifferent relationalities of missing elements”
(Amoore 2011, 38). Rather than truthful representation, “[w]hat matters
instead is the capacity to act in the face of uncertainty, to render data ac-
tionable” (Amoore 2011, 29). Not only are mistakes – false hits in the con-
text of security – they also do not form systemic weaknesses. As long as
mistakes provide feedback that helps the system evolve, they are produc-
tive: “The false hits of multiple security interventions that prove negative
can never be errors in the terms of the derivative, for they too are folded
back into association” (Amoore 2011, 32). Similarly, reviewing the devel-
opment of the smart city of Songdo in Korea, Halpern et al. (2013) discuss
test-bed urbanism as a way of experimenting with the management of ur-
ban space and life by means of extensive tracking. This extensive tracking
does not imply the production of order through knowledge and surveil-
lance. Instead, Halpern et al. (2013, 295) refer to smart city urbanism as a
“new form of administration that lacks norms, frequency distributions, and
the statistical apparatus of older demographic, state, and economic think-
ing in the name of a new epistemology of infinity, nonnormativity, and
speculation.” Smart urbanism operates through the uncertainties of spec-
ulation, trial, and emergence. Datafication here stands in the service of the
production of value by means of innovation, for which the instance of fail-
ure is a driver rather than an obstacle, as long as its data result in the “next”
Crossing Boundaries                                                         193
thing. In this context, constant testing and versioning replaces decisive con-
ceptualization of failure and loss.
     The messy character of algorithmic governance somehow corresponds
to smart urbanism’s organizational models. Whereas the tactical, specula-
tive interventions of data-driven governance undermine disciplinary tech-
niques of statecraft, state authority (at least to some degree) relinquishes
centralized organization, overview, and control. Though such narratives
still demand critical engagement, smart urbanism evokes scenarios accord-
ing to which cognition is not centralized and rational (as is state authority);
instead it takes its cues from swarms, insect colonies, and chaotic systems
that inform models for self-organization (Halpern et al. 2013). In this pre-
sent issue, Blok and Minor’s discussion of governance practices such as
‘living laboratories’ and participatory design provides an empirical account
of the extent to which smart city governance seeks to harness a degree of
socio-technical contingency, rather than contain it, in order to multiply the
effects of data across the smart-city environment. Accordingly, Thrift
(2014, 6) proposes to see sentient cities as “spaces of ramification as differ-
ent kinds of edge structure” and “as refuges that encourage experiment,
tinkering and other adaptive practices” that offer “new ways to produce
chaos out of order […].”
     If data tracking in the smart city has to do with tactical intervention and
tapping socio-technical emergence in environments that collide failure and
success, where does this leave the value of transparency? Should critical
analysis and data activism revolve around regaining transparency vis-a-vis
the black-boxed smart city? The role of data in the production of order on
the basis of reason – in other words, data as part of the coupling of
power/knowledge – is challenged. But so is the value of transparency in the
service of accountability in that the latter might not be able to tackle the
open-ended quality of smart systems and processes of socio-technical
emergence that exploit failure and are enabled by incompleteness. Discuss-
ing algorithmic systems operative in areas of public governance ranging
from transport to healthcare and policing, Ananny and Crawford (2016, 9-
10) argue that even system designers themselves might not be able to pro-
vide a clear picture of complex and dynamically changing, adaptive sys-
tems. But more, the demand to “open up” the smart city’s black boxes and
see any systems does not yet account for less immediate and more complex
socio-technical ramifications and (unintended) emergences.
     Alternatively, engaged struggle could target the distribution of percep-
tion and cognition and the potential for socio-technical emergence itself,
which is one way to interpret data activism and hacktivism. Coté (2014)
has suggested that data activism might revolve around the dualism of data
mobility and motility. The former refers to the contained movement of data
that “primarily augments the profitable growth of the business of BSD [Big
Social Data] and new forms of digital state surveillance” (123). Those ac-
tors however “loathe autonomous data motility,” which “signals a possible
route for the progressive becoming of a new data commons” (124, 140).
194                                                              Tecnoscienza – 8 (2)

Accordingly, data activism includes scraping, rescuing, and “freeing” data.
In such instances, data are not simply accessible and “open” but seized and
motile in order to be processed in various ways. To the extent that activism
preys on infrastructural “cracks” and systematic weaknesses in order to
seize and “free” data, it is not smart urbanism’s success and failure (as in
test-bed urbanism) that start to merge but resistance and failure.
    To sum up, regardless of the fact that smart urbanism is stimulated by
actual governments – utilizing the public service Open Data these govern-
ments provide – datafication unfolds at the expense of centralized state
power and statecraft. It implies an increase of proprietary data relative to
public data as a result of smart urbanism undertaken by the private sector,
even though states and especially their security and intelligence units can
demand access to this data, too (Taylor and Broeders 2015; Van Dijck
2014, 203). The ensuing technological cognitive nonconscious (Hayles
2014) is however messier and less controllable than often assumed. Smart
urbanism challenges disciplinary modes of statecraft intended to produce
order by means of transparent oversight, notwithstanding the fact that the
very linkage between data, transparency, and order undergirds the promise
of fortified governance efficiency and accountability in Open Data dis-
courses. The encounter between Open Data and datafication as the de
facto un-mappable expansion of society’s technological nonconscious gen-
erates contradictions and concocts a field of struggle. “Seizing” data and
rendering it motile could form a tactic of resistance intended on releasing
data in more radical ways than Open Data initiatives generally do. Critical
questions are: what does it take for Open Data to become a site and me-
dium for the expression of antagonistic struggles, in ways that belie Open
Data’s semblance of neutrality rendered through claims to indiscriminately
support all uses of open datasets? For instance, in what ways could tactical
interventions exploit Open Data’s regimes of visibility in order to generate
alternative modes and distributions of perception and cognition? And,
how would such interventions radicalize the construction of “openness” in
Open Data? But also, data activism itself requires more critical attention.
Is it necessary to actually distinguish between failure and resistance and
hence to further qualify those seizures and motilities that would be able to
counter the disempowerment of variably-positioned bodies and different
subjectivities in the smart city? Especially, if smart urbanism already is
characterized by a degree of chaos and decentralization, in what ways could
the seizures and motilities inflicted by data activism disrupt the ongoing
disruptions incurred by smart urbanism?

References

Amoore, L. (2011) Data derivatives on the emergence of a security risk calculus for
      our times, in “Theory, Culture & Society”, 28 (6), pp. 24-43.
Crossing Boundaries                                                               195
Ananny, M. and Crawford, K. (2016) Seeing without knowing: limitations of the
        transparency ideal and its application to algorithmic accountability, in
        “New Media and Society”, Article first published online.
Andrejevic, M. (2007) Surveillance in the digital enclosure, in “The Communica-
        tion Review”, 10 (4), pp. 295-317.
Birchall, C. (2015) “Data.gov-in-a-box” delimiting transparency, in “European
        Journal of Social Theory”, 18 (2), pp. 185-202.
Bratich, J. (2016) Occult(ing) transparency: an epilogue, in “International Journal
        of Communication”, 10, pp. 178–181.
Coté, M. (2014) Data motility: The materiality of big social data, in “Cultural Stud-
        ies Review”, 20 (1), pp. 121-49.
Cukier, K. and Mayer-Schoenberger, V. (2013) The rise of big data: how it’s chang-
        ing the way we think about the world, in “Foreign Affairs”, May-June, pp.
        28-40.
Deleuze, G. (1992) Postscript on the societies of control, in “October” 59, Winter,
        pp. 3-7.
Flyverbom, M., Leonardi, P.M., Stohl, C. and Stohl, M. (2016) The management
        of visibilities in the digital age: introduction, in “International Journal of
        Communication”, 10, pp. 98–109.
Foucault, M. (1979) Discipline and Punish: The Birth of the Prison, New York,
        Vintage.
Gabrys, J. (2014) Programming environments: environmentality and citizen sensing
        in the smart city, in “Environment and Planning D: Society and Space”, pp.
        32 (1), pp. 30-48.
Halpern, O. (2014) Beautiful Data: a History of Vision and Reason since 1945,
        Durham, Duke University Press.
Halpern, O., LeCavalier, J., Calvillo, N. and Pietsch. W. (2013) Test-bed urbanism,
        in “Public Culture”, 25(2), pp. 273-306.
Hayles, N.K. (2014) Cognition everywhere: the rise of the cognitive nonconscious
        and the costs of consciousness, in “New Literary History”, 45 (2), pp. 199-
        220.
Lyon, D. (2001) Facing the future: seeking ethics for everyday surveillance, in “Eth-
        ics and Information Technology”, 3, pp. 171-181.
Taylor, L. and Broeders, D. (2015) In the name of development: power, profit and
        the datafication of the global south, in “Geoforum”, 64, pp. 229-237.
Thrift, N. (2014) The ‘sentient’ city and what it may portend, in “Big Data & Soci-
        ety”, 1 (1), pp. 1-21.
Van Dijck, J. (2014) Datafication, dataism and dataveillance: big data between sci-
        entific paradigm and ideology, “Surveillance & Society”, 12 (2), pp. 197-
        208.



                                         ***
196                                                           Tecnoscienza – 8 (2)

The ecologies of open data labor. A case study of the
coproduction of an open geographical data base

Clément Marquet

     This contribution concerns the collaboration between Transilien, a
public transport operator on the region Île-de-France8 and the association
Open Street Map (OSM) France. OSM is an open crowdsourced geo-
graphical data base, mainly produced by volunteers (Goodchild 2007). The
partnership aims at asking the OSM volunteers to map the accessibility for
the disabled equipments in 90 of the 380 railway stations composing Tran-
silien’s network. The mapping has to be done during the summer 2013,
between June and September. Indeed, as part of Transilien open data pol-
icy, these geographical data has to be valued during a hackathon9 in No-
vember, in order to test how useful they can be for software developers.
     However, in September 2013, Vincent, Transilien’s chief of project dis-
covers that only half of the mapping has been done. The volunteers did not
respond to the call made by the association. With the spokesperson and
the president of OSM France, Vincent has to contribute to the mapping,
mainly during his free time. Though the mobilization of the volunteers is
seen as a failure, the geographical data are widely used by the participants
during the hackathon and Transilien decides to keep mapping its station
on OSM. But the mapping can’t rely anymore on the volunteers, Transilien
considers paying people for that. As we will see, mapping is a tedious ac-
tivity, and we will wonder how this tiresome and volunteered practice is
turned into a paid work, within the open data ideology of “doing more with
less”.
     Having to produce the data one wants to open is a typical situation in
open data projects, as Jérôme Denis and Samuel Goëta have shown (Goëta
2016; Denis and Goëta 2017). Data rarely exist in the format desired and
opening data necessitates a lot of work of identification, extraction, clean-
ing, etc. On the same trend, Antoine Courmont (2015) states that opening
one’s data implies reframing one’s information infrastructure (Star and
Ruhdeler 1996) to take into account cleaning processes and alternative uses
of data by external actors.
     Collaboration between Transilien and OSM implies producing an
“open” data base in two dimensions: first, one that can be reused by soft-
ware developers, second, one that can be completed by anyone (the only
condition is to be registered in OSM). Wondering how the OSM data plat-
form becomes a boundary-object (Star and Griesemer 1989) between OSM


     Transilien is a subsidiary company of Société Nationale des Chemins de Fer
      8

(SNCF), the main railway transport company in France.
   9
     Hackathons consist of generally 48-hours software developers contests.
Crossing Boundaries                                                       197
community and a public transport operator, we will pay a close attention
to the organizational and labor transformations: what forms of data labor
are invented by Transilien? What kind of competences are recognized in
geographical mapping? How does those transformations relate to the OSM
community?

    1/ Mapping practice

    To understand the lack of mobilization of the volunteers, it is important
to have a clearer idea of what kind of an activity mapping is. OSM is gen-
erally presented as a platform where everyone, once registered, should be
able to contribute. To take part in drawing the map, one does not need
expensive tools: the basic process is to print the area to be mapped on
“walking papers” (figure 2) and start listing the items lacking in the public
space, whether those items would be buildings and roads, or traffic lights,
trees and pedestrian crossings. To help her in her task, one could use a
GPS or smartphone, to record geographical position and take pictures of
the area.




    Figure 2 – Walking paper. Source: http://wiki.openstreetmap.org/wiki/File-
:Surveying_with_walking_papers.jpg (CC-BY-SA 2.0+).


   Once the outdoor mapping is done, the contributor has to turn it into
data, that is “machine readable” information in the right format. To do so,
198                                                             Tecnoscienza – 8 (2)

the volunteer has a various set of free software to use, more or less user
friendly, according to his level of expertise. User has to draw dots, lines,
polygons, and tag them using information resources already in the software
or coordination tools available online.
    Thus, mapping starts with outdoor activity, or indoor, concerning the
stations. However, having to go in each station on the railway network is
not an appealing perspective for the volunteers. Furthermore, the specific
accessibility equipment is difficult to be seen for one who isn’t used to see-
ing it. Last and not least, mapping is also presented as a meticulous and
tedious activity. OSM volunteers describe themselves as “the ants” and
Gael does not hesitate to qualify as “fucking boring” the moments when
one “is counting steps under the rain” or adding data “until your hands
hurt”. But, he adds, “at the end it’s perfect, and that is what makes the
beauty of it.”

      2/ Paying the mappers: from dirty work to external expertise

   Organizing the production of data in OSM is not a linear process for
Transilien, but rather a trial and error process. From October 2014 to June
2016, Transilien uses three methods to produce data about its network.

      A/ Mapping as a dirty work

    To produce a large amount of data on the 290 stations left in a short
period of time, Transilien hires students. Sixteen students are trained to
OSM software and field mapping by OSM France leaders. They have
roughly access to the same material and information as OSM contributors:
specification note, walking papers, camera and smartphone GPS. The kind
of contract linking the student to the firm is quite loose. As a precarious
job, students are paid “at the station”. Some will never go through all the
stations they should do, others will complaint that the data they harvested
have been changed or rejected by contributors. According to Vincent, this
experience was tough because of the problems of skills and the lack of co-
ordination.
    Here, mapping appears to be a dirty work (Hughes 1962). If we recall
the tedious process described by Gael, we understand that this process is
delegated by Transilien to students. As they do not see the beauty of it and
as the added value to their formation is quite slim, recognition is hard to
be found. Their coordinator clearly states that this is far from being it is
main project at the time.


      B/ Internalizing competences through an OSM contributor

  In 2015, a change is made in both the managing and the strategy of the
mapping. For personal reasons, Vincent has to stop working in Transilien,
Crossing Boundaries                                                        199
and he is temporarily replaced by an OSM contributor, Florian. He ex-
plains that the work of the students was too messy: the tags weren’t coher-
ent enough, the mapping was not accurate. He doesn’t blame them, as they
were nearly starting from blank slate. However, most of their work is finally
erased and Florian reorganizes the mapping procedure. Hence, he draws
map from his office, using architects’ plans, rather than going on the field.
Once he has drawn the 379 stations, he goes checking what has changed,
what could be added or deleted. However, despite of his efforts, 8 stations
resist to the mapping. The most complex, multilevel stations are far too
difficult to be mapped from the only basis of architect plans, even for an
experienced mapper.

    C/ High expertise mapmaking: OSM contributors as service providers

    Through Florian, Transilien contacts a geomatics company named
Cartocité. This agency is composed by three regular OSM contributors
specialized in hardware and software development, and in geomatics. It is
the first time the agency signs a contract to realize OSM mapping. Such a
structure was necessary in particular because of confidentiality contracts.
Indeed, mapping the stations gives the agency access to the architectural
layouts of the station, as non public areas should not be mapped in OSM.
When interviewed Antoine sees this as a privilege, in his point of view,
many OSM mappers would have been delighted to be authorized to map
a station through architects layouts, without even being paid for that. Once
they have the layouts, Cartocité employees enter in a three months process,
involving software and hardware development (a four camera pod to take
360° pictures), plus the advanced knowledge of geomatics and OSM soft-
ware.
    The first steps of the production of railway stations open data reminds
classic information gathering across history, from the birth of statistic poll-
ing, which consisted in hiring unemployed people (Didier 2009), to recent
practices of inquiries which also rely on law qualified jobs (Caveng 2012).
Data harvesting is considered by Transilien as a dirty work (Hughes 1962),
that could be done with little investment. However, contrary to opinion
polls, the geographic data expected by Transilien needs high accuracy. Fur-
thermore, mapping is not considered as a dirty work for everybody. As a
relational notion, what is dirty and boring to some is not for others: most
of OSM contributors see mapping activity as a – tedious – leisure (Dufeal
et al. 2016).
    Thus, Transilien takes into account complexity of data production as
an issue of competences and labor perception, and hires OSM contributors
and experts accordingly. However, by doing so, the leisure becomes a la-
bor, which questions Cartocite’ employees. This episode gives us an insight
regarding the tensions coming with open data transformations: administra-
tions tend to expect producing value with low investments, considering
data as a simple asset, with few considerations of the work that must be
200                                                            Tecnoscienza – 8 (2)

done to make it “open”. Taking this work into consideration needs, as we
will see, to rethink the ecology of data labor.

   3/ Maintaining the data: coordinating experts, agents and the
crowd.

    However, having turned stations into data isn’t enough to have an open
data platform. Opening data aims at the circulation of data, which means
that many operations are required to let the data flow (Courmont this is-
sue). Data have to be updated to follow up the transformation of the phys-
ical spaces. Other forms of data labor and organizational transformations
are needed. To deal with data maintenance, Transilien divides the issue in
two dimensions, both reframing data labor: updating and surveillance.

      A/ An app to update the map

    To have data up to date, and considering the failure of relying on the
only OSM regular contributors to do so, Florian have the idea to develop
a smartphone app. The aim of the app is to simplify the contribution pro-
cess on the station. Anyone could add data in a few seconds, avoiding the
more or less user-friendly editing software that are repulsive to the new-
comers. In June 2017, a prototype is delivered. According to the manage-
ment, it should be used by the travelers but also by the agents.
    Thus, by doing this application, Transilien and OSM contributor Flo-
rian are opening another potential transformation in the OSM model of
data production. By simplifying the addition of data, the app could move
the model of production from a community level, in which volunteered are
getting more and more entangled with professionals, to a crowd model,
which allows a widening of the contributors but also lightens the links be-
tween them (Haythornwaite 2009).

      B/ Surveilling data

    With the open data base, the company faces new risks such as malevo-
lence, errors or “tag wars”, which corresponds to disagreement between
contributors regarding how to tag an item (Mooney 2011). The company
could not accept this kind of volatility if services rely on the open data base.
To overcome this situation, Transilien hires Cartocité. The agency has to
develop software to monitor data activity on the stations. This makes the
agency accountable enterprise for the station’s data and stabilizes the role
of the company as an “OSM professional”.
    Many contributors developed tools in order have a watch on specific
parts or items on the map and insure quality of data (Goodchild and Li
2012). As it was the case with the intensification of data production on
complex station in the first part, we assist at a “formalization and an indus-
trialization of practices that already existed” - but not at as a paid service.
Crossing Boundaries                                                     201


    C/ New roles for the agents

     At the intersection of both the surveillance and the updating program,
we can find transformations in the mundane work of Transilien agents. In-
deed, Cartocité’s surveillance process is to send the dubious data to Tran-
silien employee who then send the data to the head of the station, who asks
the agents to check whether the modified items are corresponding to the
reality or not. Furthermore, the updating app, Mapmagare, has a version
dedicated to agents. Thus, either checking what has been modified, or
registering fresh transformations, agents become in charge of the stations
data.

    This second moment in the organization of the open data infrastructure
let us see the production of an ecology of data maintenance articulating
external companies, Transilien managers agents and a hypothetical crowd.
The issue is not anymore about the harvesting of data but concerns the
management of the “data lifecycle” across time, which demands more co-
ordination, mostly assumed by the production of new software: monitoring
software, for Cartocité, mapping software, for the agents and the crowd.
    The transformation in Transilien organization also have effects in the
OSM community, as the OSM France association is now wondering how
to deal with the professionalization of the contributors. Should the associ-
ation get paid workers to be able to respond to demands such as Transil-
ien’s one? In June 2017, the bureau of OSM France have decided that its
role would be to give visibility on their website to the self declared “OSM
professional”, but that they will not recommend one or another not to cre-
ate inequalities amongst them.

    Conclusions

    By focusing on the collaboration between various kinds of actors to
produce a geographical data set in an open data base, this commentary
gives an insight of the situated inventions of open data labor and of the
organizational transformation that goes with this invention.
    Though the open data platform is shared between Transilien and OSM,
Transilien is taking the most active part in the production and the mainte-
nance of the data set. The direct contribution of business practices in the
open data base could have been seen as a problem, like it is in many open
source communities (Demaziere et al. 2009). According to the various ac-
tors implied in the process (Cartocité, OSM France association, Transilien,
and a few OSM contributors), the OSM basic rules of contribution and
data license provide a framework to allow the entanglements of public and
private interest in the data production and maintenance.
202                                                              Tecnoscienza – 8 (2)

     Along this common goal we can see many attempts from Transilien to
fine a suited coordination of actors to map its station. Indeed, though Tran-
silien accepts to play by OSM rules in the production of data, the company
also tried to make this production as cheap as possible. Paying a close at-
tention to the production and the maintenance of the data reveals the vari-
ety of the forms of data labor experimented in the collaboration along with
the coordination of various models of data maintenance, articulating OSM
community with a wider crowd, agents mundane work and a surveillance
company.
     Finally, we can see how open data platforms and the original public
private partnerships made around them (Young this issue) contribute to
blur the boundaries of what counts as work (Strauss and Star 1999) in the
liberal information society.


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Crossing Boundaries                                                              203
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                                        ***


Neo-Environmental Sensing: Ontological approaches
to public data

Christian Nold

Introduction
    This text offers a preliminary scoping of what I call ‘neo-environmental’
sensing. In the last decade there has been a radical change in environmental
sensing, with hardware becoming cheaper and involving the public in data
gathering. ‘Neo-environmental’ sensing takes place outside of governmen-
tally mandated monitoring in the context of ‘participatory sensing’, ‘citizen
science’ and ‘smart cities’ and uses networked technologies. The most com-
monly cited example is the Safecast radiation monitoring network that
emerged in response to the Fukushima nuclear disaster (Safecast 2011).
The hardware built by volunteers provided vital data for the public while
the governmental response was criticised. Since this incident, there has
been an enormous growth in low-cost environmental sensor systems built
by hobbyists, entrepreneurs and research projects. These sensing devices
are often crowdfunded via platforms such as Kickstarter and Indiegogo
with the intention that people install them in their homes or carry them
with them every day. The term ‘neo-environmental’ sensing is a reference
to the ‘neogeography’ movement (Turner 2006) that emerged in 2006 and
204                                                          Tecnoscienza – 8 (2)

was often attributed to the newfound public access to global positioning
systems (GPS) and Web 2.0 technologies. Neogeography brought a new
range of people to develop and use geographical mapping systems in ways
that did not follow established protocols: “rather than making claims on
scientific standards, methodologies of Neogeography tend towards the in-
tuitive, expressive, personal, absurd, and/or/artistic, but may just be idio-
syncratic applications of ‘real’ geographic techniques” (Eisnor 2006). The
fact that neogeography did things ‘differently’ led to a range of epistemic
and ontological tensions about how mapping practices can create truths
(Warf and Sui 2010). In practice this often emerges as conflicts around data
quality and power dynamics with volunteers, as illustrated in the text by
Marquet (this issue). My paper involves a preliminary sketch of ‘neo-envi-
ronmental’ sensing to identify how it differs from existing environmental
monitoring that is based on specialised, calibrated sensor hardware. Some
observers are already starting to question the impact of this new sensing
paradigm (Kumar et al. 2015). My paper suggests ‘neo-environmental’
sensing presents a challenge to pollution-affected communities but also of-
fers potential for ontological translation and contestation. In addition it
creates a new role for academic researchers to help communities translate
‘smart’ data into matters of concern. The paper is based on my PhD re-
search where I analysed four ‘neo-environmental’ devices over a period of
years from design, usage and output (Nold 2017).

      Environmental sensing via publicity

    Institutional sensing of air and noise pollution involves large stationary
hardware that costs tens of thousands of euros and is focused on long-term
trends and regulatory standards. Another class of portable devices costs
thousands of euros, and is used in response to specific pollution incidents.
The cost and complexity of this hardware puts them out of the reach of
pollution-affected communities. However, ‘neo-environmental’ sensing
devices use ‘free’ inbuilt smartphone sensors or hardware that only costs
hundreds of euros. The tradeoff for this accessibility is their limited capa-
bilities that cannot differentiate pollutants, are often uncalibrated and are
affected by temperature and humidity. Yet, ‘neo-environmental’ sensing
devices offer very sophisticated networking capabilities, data repositories
and APIs. The focus is not on the individual measurement instrument but
on creating large scale sensing networks and visualisations. These visuali-
sations are often real-time and graphically more sophisticated than govern-
mental webservices. The goal is quantity and interoperability of data fol-
lowing concepts such as ‘smart cities’ (Batty 2012) and an ‘internet of
things’ (Ashton 2009). Crucially, ‘neo-environmental’ sensing devices tend
to be accompanied by a vast range of buzzwords and publicity. The com-
mon narrative is that sensing devices are ‘smart’ technologies that bring
disruptive potential. A frequent claim is that there are more mobile phones
than people on earth (Alfonso et al. 2015) and that this will create a global
Crossing Boundaries                                                               205
sensing network where the

planet earth will don an electronic skin. [...] It consists of millions of embedded
electronic pollution detectors, cameras, microphones [...] These will probe and
monitor cities and endangered species, the atmosphere, our ships (Gross 1999, par.
2).

    The argument is that digital networked sensing will lead to new ecolog-
ical management as illustrated by articles such as How Two Billion
Smartphone Users Can Save Species! (Preece 2017). Smart technologies
allow the cost and labour of environmental sensing to be passed onto the
public (Silvertown 2009). Some suggest these networked sensing platforms
will become alternatives to governmental institutions (Townsend et al.
2010) and generate new technological citizenship (Kera et al. 2013). Kresin
(2013, par. 3.) argues,

we know how to measure ourselves and our environment, to visualise and analyse
the data, to come to conclusions and take action. [...] We are ready. But, as yet, our
government is not.

    Other researchers suggest that gathering environmental data will make
participants more supportive of technological and scientific progress (Bon-
ney et al. 2009) and shape environmentally beneficial behaviour (Mai-
sonneuve et al. 2010; EveryAware 2011). In this framing, environmental
sensing devices are no longer just sensors of external pollutants but become
persuasion actuators that attempt to transform the user of the sensing de-
vice. In contrast, older, analog sensing devices such as diffusion tubes are
hardly mentioned within the participatory sensing literature. Diffusion
tubes have been used in the UK since 1976 (AEA Energy and Environment
2008) and consist of small plastic containers coated with chemical reagent
that after exposure are sent to a certified laboratory. They are cheap and
accurate ways of measuring air pollution, yet are not part of ‘neo-environ-
mental’ sensing, since they do not contribute to global digital networks and
mediagenic publicity.
    These narratives highlight that ‘neo-environmental’ sensing is less con-
cerned with material pollutants and health impacts and instead re-articu-
lates the environment as data networks and mass involvement. I suggest
that ‘neo-environmental’ sensing should be seen as more ‘expansive’ than
traditional environmental monitoring. It involves a range of ‘big words’
(Bos et al. 2014) and ‘buzzwords’ (Bensaude-Vincent 2014, 250) that func-
tion to “create peaceful collectives of people with competing agendas. They
act as a soft power attracting and enrolling people, thus preventing vio-
lence”. While these narratives have been successful in bringing together
EU policymakers, academia, commercial entities and hobbyists, others
such as pollution-affected communities have not been part of these narra-
206                                                          Tecnoscienza – 8 (2)

tives. What is missing in the literature, and which this paper tries to rem-
edy, is an acknowledgment that ‘neo-environmental’ sensing represents a
challenge to existing public data practices.

      Devices that shift subject and object

    This paper provides a brief snapshot of how four ‘neo-environmental’
sensing devices impacted participants and engaged communities. In gen-
eral, there was an ambiguity of what exactly the devices were sensing. Re-
markably, all the devices started off sensing one entity and then shifted to-
wards other phenomena. One device started off promising to sense pollu-
tion and offered radical political change, while at other times it was framed
merely as a community of concerned people. Another device gave little de-
tail about its hardware sensors but claimed to transform the public into
smart citizens; while yet another device abandoned air pollution to focus
on measuring the user’s mental awareness and behaviour. Often, users
themselves became framed as the main subject of sensing, rather than ex-
ternal pollutants. Crucially, the ambiguity of what was being sensed existed
also at a material level, where the devices were poor at differentiating phe-
nomena and had sensors added over their lifetime. Two devices had inter-
face sliders added to monitor and measure the behaviour of the users. Pol-
lution data was often presented as raw values that users could not compare
to official datasets. The devices often left the participants confused and
frustrated and health impacts could not be meaningfully discussed. Never-
theless, the devices were all well funded, attracted many participants and
were cited as good-practice exemplars within academic literature, EU pol-
icy reports and the mainstream media.
    How was this possible? My suggestion is that ‘neo-environmental’ sens-
ing does not function as an epistemic knowledge practice. The classic
model of environmental sensing is premised on what Latour calls scientific
‘chains of reference’ (Latour 1999). These allow the backward tracing from
a scientific report to the dataset and finally to the pollutant phenomena in
the world. In this chain, sensing devices are meant to act simply as ‘inter-
mediary objects’ that allow the progressive abstraction of the world into a
scientific text or institutional report. Yet in ‘neo-environmental’ sensing,
devices are not intermediaries and do not offer chains of reference. Instead
they function as assemblages that combine a variety of different agendas. I
suggest we should think of them as “patterned teleological arrangements”
(Law and Ruppert 2013) to highlight the way they act as concentrations of
agendas. This conceptualisation allows us to see how the devices fused to-
gether hardware with layers of rhetoric, visualisations and participants. By
being ambiguous about ‘what was being sensed’, the devices could be de-
tached from sensing material things such as pollution gases or sound vibra-
tion to become something more expansive and expressive. The device or-
ganisers often described the devices as ‘beacons’, ‘nodes’, ‘bridges’ and ‘ve-
Crossing Boundaries                                                                  207
hicles’ towards something else. This ambiguity allowed the devices to ar-
ticulate buzzwords of networked environments encompassing radicalism,
smart citizenship and behaviour change. The result is that ‘neo-environ-
mental’ sensing became much ‘bigger’ and more ‘innovative’ than tradi-
tional environmental sensing and able to generate more publicity and enrol
more participants. In the framing as public engagement and digital net-
work construction, ‘neo-environmental’ sensing devices became successful
and won international awards even if they created a radically altered rela-
tionship towards the environment.

    Translating ‘smart’ data into matters of concern

    Yet this ‘neo-environmental’ approach caused problems for partici-
pants who had active health concerns or lived in pollutant-affected areas.
Many of the participants were not aware of the ambiguous nature of the
sensing devices and were often confused and frustrated and did not know
what to do with the generated data. Traditionally political actors outside of
science have often appropriated the credentialed ‘intermediary objects’ of
science for their own purposes to create their own chains of reference in
order to legitimate their environmental concerns. A well-documented ex-
ample is the bucket brigades (Overdevest and Mayer 2007) that used con-
tainers to collect air samples, to be sent to a certified laboratory for analysis.
In this way, legitimacy is embedded within the scientific instrument that is
then ‘borrowed’ by a pressure group to make its localised argument. Kul-
lenberg (2015, 67) suggests,

by turning to scientific methods in their political struggles, citizen scientists are able
to ‘short-circuit’ the conventional modes of seeking political representation and use
reference as a mediator in re-presenting the state of affairs that have come under
controversy.

    Similarly, Carton and Ache (2017) describe the potential of low-cost
environmental sensing as opening a dialog with governments to strength-
ening the negotiating position of communities as ‘information power’. Yet
in my studies of organised deployments with ‘neo-environmental’ devices,
groups that tried to use an epistemic logic of ‘information power’ could not
make use of the data generated and led to the removal of the data from
existing datasets. I argue, that ‘neo-environmental’ sensing does not sup-
port the borrowing of epistemic legitimacy, but instead requires a funda-
mentally different - ontological approach to environmental sensing. In this
approach, sensing devices are used to deliberately enact multiple ‘realities’
as in Annemarie Mol’s notion of ontology, where

ontology is not given in the order of things, but that, instead, ontologies are brought
into being, sustained, or allowed to wither away in common, day-to-day, socio-
material practices (Mol 2002, 6).
208                                                          Tecnoscienza – 8 (2)


    This ontological approach is best illustrated via a small case study of a
‘neo-environmental’ sensing device called WideNoise (EveryAware 2012).
This smartphone noise-sensing app was originally created by a company as
a technical demonstration of smart cities and internet of things and then
later used by an academic research consortium. Crucially the app was un-
calibrated and produced poor sound level measurements. Nevertheless, it
proofed to be surprisingly useful when used in relation to the contested
issue of Heathrow airport expansion in London. A number of local actors
managed to ontologically reconfigure the app to ‘sense’ a variety of entities
that were relevant for the local controversy. Heathrow airport is the world’s
third largest, and there are plans to expand it with an additional runway
that will dramatically increase local air and noise pollution. The issue is a
clash between different realities of environmental pollution as articulated
and practiced by local residents, pressure groups and the commercial air-
port and politicians. In the context of a noise monitoring campaign jointly
coordinated by a university and a pressure group, local residents and a
council managed to re-purpose the app to enact new environmental ontol-
ogies and create connections towards institutional decision making on the
runway expansion. The residents used the app to selectively measure the
loudest planes that they found the most annoying. Their goal was to find
an alternative to the current noise metrics that statistically average the
measurement of noise events and thus underrepresent the sensorial shock
of quick and loud over-flights. Crucially, the participants did not see the
selective measurement of loud flights as manipulation of data but as adopt-
ing a rigorous experiential protocol. This could be clearly seen in the way
the participants took care to be selective and avoid measuring non-aircraft
noise. The residents were not trying to create exaggerated ‘fake’ data but
were highlighting the ‘real’ high measurements that were occurring but be-
ing swamped by the averaging of the official noise metric. By selectively
submitting noise data from planes that annoyed them, they were using the
app to include their sensation within the regulatory ‘reality’ of noise that
they felt excluded from. In a similar way, the local pressure group focused
on the quantity of participants taking part in the noise monitoring cam-
paign, yet largely ignored the decibel data. The monitoring campaign gen-
erated significant media publicity and the pressure group emphasised the
act of public measurement as a mass protest against airport expansion.
What mattered politically was the performative act of measurement and
the quantity of participants rather than the epistemic content of the data.
Finally, a local council made use of the generated data as the basis of their
official response to the government’s consultative document on the third
runway. They also did not focus on the decibel content of the dataset but
highlighted qualitative textual descriptors used by residents and reframed
the measurements as official noise complaints. Thus the existence and size
of the dataset became evidence for the failure of the current institutional
noise metrics to account for the experience of residents. In this way, the
Crossing Boundaries                                                               209
app became a prototype for the new kinds of sensing devices that would
be needed to better represent the residents’ sensation of aircraft noise.
    What these enactments of the app had in common was that they did
not rely on epistemic chains of reference towards calibrated reference sen-
sors or claims to the authority of science for their legitimacy. By politicising
the supposed neutrality of the existing noise metrics and providing an al-
ternative approach, these concern-based enactments managed to bypass
reference devices as gatekeepers to environmental decision-making. The
local actors validated their ontologies of noise by providing evidence of the
strength of their concern via numbers of participants, intensity of com-
plaints and media coverage of the monitoring campaign. The resulting le-
gitimacy of these ontological translations was strong enough for the council
to base their official response to the airports commission on the WideNoise
app. In this case, the ambiguity of what the ‘neo-environmental’ device was
sensing, offered potential for the local actors to translate the device, the act
of measurement and the data into ‘matters of concern’ (Latour 2004). The
case study demonstrates that while ‘neo-environmental’ sensing can create
problems for pollution-affected communities when using an epistemic ‘in-
formation power’ approach, it can also allow the construction of new envi-
ronmental realities.

    Supporting ontological reconfiguration

    My gut feeling is that ‘neo-environmentalism’ is here to stay and will
continue to grow across a variety of different domains, as environmental
politics becomes more technology and publicity driven. Yet rather than try
to oppose this trend to return to naturalistic visions of stable epistemic
data, my suggestion is that the trend presents researchers with an oppor-
tunity to shift towards a new approach and role. STS has long focused on
analysing environmental controversies as epistemic conflicts of expertise
and knowledge politics (Wynne 1992; Yearly 2000) and advocated on be-
half of communities to articulate their knowledge claims. Yet arguably this
approach is less useful in situations where environmental controversies re-
volve around ontological conflicts. I suggest that, in those cases, research-
ers should engage with the disruptive potential of ‘neo-environmentalism’
to redirect it towards multiplying realities as ontological politics (Mol
1999). Because ‘neo-environmental’ devices don’t offer epistemic certainty,
the devices invite a critical approach to controversies that politicises the
way institutional standards function ontologically to exclude the realities
of pollution-affected communities. I see a lot of potential in Marres (2013,
12) suggestion that ‘ontology must be experimentalised’, and that research-
ers should work with

the deliberate investment of non-humans with moral and political capacities. Here
objects, and by extension ontologies, have political and moral capacities ‘by design’.
210                                                               Tecnoscienza – 8 (2)

    This chimes with the way participatory designers use the notion of ‘in-
frastructuring’ (Björgvinsson et al. 2012; Dantec 2012) to embed the de-
signer within a controversy and a community to support them over an ex-
tended period of time. My suggestion is that like neogeography, ‘neo-envi-
ronmental’ sensing could become a movement for doing the environment
‘differently’, by working with local groups to support them in carrying out
ontological translations. In the WideNoise study, the collaboration be-
tween the university researchers and the pressure group was critical for
staging the sensing device in such a way that the multiple environmental
enactments could take place. By focusing on the translation of ‘smart’ data
into matters of concern, academic researchers could shift into a role of sup-
porting communities in constructing new environmental ontologies.

Acknowledgments

    This research has been supported by the European Commission via the DITOs
project under the grant agreement No. 709443 as well as EU RD contract IST-
265432 and the EPSRC Institutional Sponsorship awards to UCL 2011-12 (Grant
References EP/J501396/1 & EP/ K503459/1).


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                                         ***

Open Data in the Private Interest

Meg Young

Twin goals of the open data movement

    Open data embraces a vision of public participation, collaboration, and
transparency. At the same time, it is intended to foster efficiency in govern-
ment via private enterprise competition and innovation. To the extent that
these twin goals are expressions of those behind the open data movement,
they parallel a tension rooted in the liberal tradition between freedom and
property (Coleman 2013); a tension which manifests at the fault lines of the
Free vs. Open Source (F/OSS) software development communities.
Crossing Boundaries                                                     213
Whereas Free software licenses collaborative work with no restrictions on
distribution, modification, or use, Open Source development products are
proprietary. Nathaniel Tkacz traces the roots of the ‘open government’
movement to an open source rationale, as it is “business-backed” and
“compatible with a new form of capitalist accumulation” (Tkacz 2012, 393,
395). While the open data movement is conceptually distinct from its open
government and open source kin (Schrock 2016), its conceptual heritage
carries the same tension between egalitarian collaboration and private sec-
tor innovation. Here, I draw from observations in my fieldwork in Seattle,
one of the earliest municipal open data programs in the US, to surface how
the private sector has shaped its design and execution.
    Open data programs are consistent with longstanding neoliberal goals
to make government more efficient by applying market logic to govern-
ment and embracing disaggregation, in an effort known as New Public
Management (Longo 2011; Bates 2012). From the outset, President Barack
Obama claimed that open data can foster cross-sector collaboration “with
nonprofit organizations, businesses, and individuals in the private sector”
(The White House 2009). Seattle’s CTO cited two goals for its new open
data program, saying, “With new, constrained government budgets, we’re
able to leverage a large community of people outside government to make
government… more accessible to everyone” (Socrata 2010). In both cases,
open data initiatives were advanced to cut budgets while fostering private
enterprise.
    At the same time, open data discourse focuses on public engagement
and access. To the extent that the private sector is acknowledged in civic
hacking discourse, the emphasis is on local software entrepreneurship
(Barns 2016) and local social good outcomes (O’Reilly 2013). The ‘civic
tech’ space frames the users of open data as local civic hackers and social
entrepreneurs (Goldsmith and Crawford 2014; Goldstein and Dyson
2013). From the early days of U.S. open data, a non-profit called Code for
America worked with volunteers to promote and build usable, intuitive in-
terfaces on public-facing government services, earning comparisons to the
Peace Corps (Wadhwa 2011). Seattle’s local brigade convenes data enthu-
siasts to work on projects with a local focus (Young and Yan 2016). In turn,
Seattle’s municipal government embraced a public engagement strategy,
creating a position for a Civic Technology Advocate to encourage local cit-
izen participation. Even as municipal open government data initiatives
promulgate a discourse of data in the public interest, the ‘public interest’
is defined in a way that circumscribes private companies and the moneti-
zation of public data. Indeed, a primary goal of Seattle’s open data pro-
gram was to stimulate the local economy in the wake of the global financial
crisis (interview, Jan. 23, 2017).

Uses and users of open data

    Neither civic hackers nor local entrepreneurs are the primary users of
214                                                                 Tecnoscienza – 8 (2)

open data—large companies are. Companies like Zillow and Yelp commer-
cialize civic data, which trade literature refers to as “unlocking its value”
(Manyika et al. 2013). The data broker industry, including companies such
as Acxiom and Experian, are under-represented in open data discourse
relative to their outsize use of it (Federal Trade Commission 2014). Recall
that Marquet (this issue), describes volunteers who make open and collab-
orative map data “bewildered” one day to discover Google Maps had been
hired by another SNCF subsidiary to do the same work. This moment illu-
minates vying interests in the production of municipal data, and local civic
hackers’ surprise to find themselves competing with such behemoths.
    To be clear, private interests in open data do not preclude social good
outcomes. Many private sector partners perform an important role to make
government data more accessible, usable, and valuable to municipal resi-
dents. For example, New York City based company SiteCompli tracks lo-
cal regulations, inspections, and violations, helping developers keep their
properties safe and up to date. Other companies use open data to unjust
ends, such as

charging for access to otherwise open data, or using open data to compile dossiers
on individual residents. The data broker industry generates billions of dollars a year
(Federal Trade Commission 2014).

    Corporate open data users describe themselves as intermediaries, work-
ing on behalf of the public to derive value from otherwise inscrutable raw
data assets. In his comments to public sector personnel at a ‘customer sum-
mit,’ one CEO commented, “You need our participation to effectuate the
changes you are trying to make” (Renninger 2015; Socrata Customer Sum-
mit video 2014). The speaker goes on to provide the following diagram of
the ‘open data triangle,’ in which private facilitators (and Socrata) “tak[e]
data [from government] transform it, and provid[e] real value” (Ibid.)
Many Seattle employees share this perspective; arguing that sharing data
allows municipal governments to “better to focus on our strengths and let
Google figure out how to get people around town” (interview, March 10,
2015). Here, I take a closer look at Seattle’s open data platform host,
Socrata, to surface differences between civic hackers and the private sector
as open data users. Socrata is has a private-sector, proprietary software-as-
a-service solution for hosting government data. It hosts hundreds of open
government data programs, and provides a suite of web tools for user-
friendly data analysis. The City of Seattle pays Socrata an annual fee to run
its Open Data Platform, data.seattle.gov (known locally as “DSG”), with
optional add-ons for data visualization services like the Open Budget ap-
plication (Levine 2017).
Crossing Boundaries                                                               215




   Figure 3 – Socrata Customer Summit 2014 video; Slide from presentation by
                       CEO of SiteCompli, Ross Goldberg


    Vendor services adopted for pragmatic reasons have unintended con-
sequences in that they are private sector entities serving a public role. At
the time of this writing, there is only one person from Socrata’s 200-em-
ployees whose job is to answer requests from civic hacker users, even as the
company serves more than 100 municipalities. A focus group with local
civic hackers describes Socrata as a barrier between Seattle residents and
their government:

A market niche has appeared of intermediary companies…These guys are now our
front-end, and they merely shifted it to a closed [one], and it being a closed corpo-
rate model actually exacerbates [access issues], because then there's little ability to
influence the scheduling of those projects or even the technical capability. So, I
have a fear that those intermediaries will inadvertently become a larger barrier than
dealing with a government agency that I can always hit with a Freedom of Infor-
mation Act [request]. You know, pound on the desk—I'm a citizen!” (Focus
group, Code for Seattle February 12, 2015).

    Rather than understanding industry as a facilitator to public uses of
open data, this respondent understood it instead to be an additional inter-
loper, if not a barrier.
    Civic hackers also feel limited by the suite of tools and functionality on
Socrata’s platform, and find data quality issues (Young and Yan 2017). In
this volume, Hoyng (this issue) anticipates these challenges, saying that:

Although the Open Data discourse hails transparency as a democratic-political
value, the protocol is not positioned as a right but rather as a service, meaning it
exists at the state’s discretion.
216                                                           Tecnoscienza – 8 (2)

    Under resource constraints, open data platforms must make choices
that have consequences for what their intended uses and users will be.
While Socrata has made efforts since 2015 to improve the usability of the
DSG platform, it has advanced an initiative in the meantime to open a par-
allel solution, targeted toward meeting the needs of commercial users.

Private company users of the open data network

    This latter platform is called the ‘Open Data Network’ or ODN. Open
Data Network is a strategic partnership between Socrata, Yelp, Zillow,
SiteCompli, and other companies to make open government data more
amenable to enterprise uses. It does not cost any money to partners or mu-
nicipal governments for their data to be used in this effort. Since 2015,
Open Data Network has morphed into something akin to a public-facing
search engine for open data, which will eventually index all open data avail-
able across jurisdictions, especially that of Socrata’s customer govern-
ments. A state employee who leads its open data program sees ODN as a
“huge” value add for public agencies, in that it increases the findability
(and usage) of their open data (interview February 15, 2017). The long-
term vision for the project has evolved from a ‘search engine’ to an interface
akin to WolframAlpha that can answer natural language queries. Most cru-
cially, the partnership generates cleaned and standardized data assets to
make them easier for enterprises to use across jurisdictions.
    ODN centralizes data for large companies to pull this standardized data
from a single source. In making it interoperable across jurisdictions,
Socrata situates itself as the obligatory passage point in its partners’ enter-
prise data use (Callon 1984, Söderström et al. 2014). Courmont (this issue)
finds that actors that consolidate data foster a new locus of power; “the
consolidated data is a boundary object allowing the coordination of various
actors through a common representation of the urban space. The consoli-
dation gives the producer new regulation opportunities by gathering these
actors around his data” (Courmont this issue). An employee at Socrata ex-
plained that such standardization and reach will facilitate ODN partner
companies to expand across geographic markets. However, the transfor-
mations and cleaning done to the data to prepare it for ODN are not
synched back to customers’ own platforms, like DSG, the primary means
by which Seattle’s civic hackers access data.
    Through a platform studies lens, Socrata’s division of its services into
two open data platforms indicates this divergence in the uses and users it
serves. Van Dijck (2013) combines political economic and Actor-Network
approaches to examine how the design of platforms influences users and
content. Adapting van Dijck's approach helps us to view Socrata with a
critical eye towards the distinct missions of data.seattle.gov and the Open
Data Network. Her work surfaces urgent questions about platforms’ own-
ership, governance, and business models.
    Relationships between public agencies and partnerships like ODN have
Crossing Boundaries                                                          217
persuasive power. Recall another case study in this issue, the Open Street
Maps (OSM) partnership with Transilien, which is described as a “Trojan
Horse” - “a nice way to easily open up the doors of municipalities” (Mar-
quet this issue). Similarly, ODN has fostered an initiative to set open stand-
ards for local governments. These standards specify the structure, metadata
and formats in which housing sector data would be more useful to partners
like Zillow (Renninger 2015). Few competitors are participating in this ef-
fort; Zillow thus gets an amplified voice in the types of data that cities
should be releasing, and the standards that will apply. In the UK, Bates
(2012) similarly found that open data was produced at “marginal cost (gen-
erally zero)” to provide a marketable asset to private industry. Privately
produced standards for open data have rhetorical pull with public agen-
cies, which are purposed to “unlock” local economic value for companies
and residents via the release of machine-readable data.
    Insofar as the Open Data Network is a nascent municipal open data
standards organization, it is advantageous to participating companies.
Busch points out how the process of standards-making is also a type of
power:

However much standards appear to be neutral, benign, merely technical, obscure,
and removed from daily life, they are, I argue, largely and unrecognized but ex-
tremely important and growing source of social, political, and economic relations
of power. Indeed, in our modern world, standards are arguably the most important
manifestation of power relations… [which are] present only when [they are] per-
formed or enacted (Busch 2011, 28).

    Standards indeed increase the usability and interoperability of multiple
jurisdictions’ data, but they also shift the labor of making data usable from
within Zillow – which previously had to clean or standardize data it takes
in – to the workforce within municipal governments. This case provides
evidence of “the difficulty for keeping standards for things and those for
people apart;” changing standards data publication re-configures person-
nel, labor, and organizations in turn (Busch 2011, 26).
    The power of ODN lies in its ability to set priorities and informally
lobby its customers to spend resources on opening data that partners find
valuable, such as real estate data, via the domains it chooses to release
standards. Municipal data is not frictionless to open (Denis and Goëta
2017); it must be collected in a machine-readable format, assessed for risk
to privacy and liability, redacted where needed, curated via metadata and
data dictionaries, and sent to Socrata’s intake system (and updated manu-
ally or automatically). This labor and time may be directed into any number
of open datasets that would be useful for research, social justice, or im-
proving public services. However, ODN could persuade governments to
emphasize commercializable datasets for release at the expense of others.
As governments move forward with open data programs, a greater appre-
ciation of the distinct public and private interests in open data will help to
218                                                                  Tecnoscienza – 8 (2)

make more purposeful decisions about which datasets to open, and to what
end. Given the labor, resources, and time that governments dedicate to-
ward preparing datasets for publication (Denis and Goëta 2017; Courmont
this issue), these resources should be expended with a clear idea of the
intended outcomes in mind.


Acknowledgements
    I would like to thank the editors of this issue for their valuable feedback. I also
thank Antoine Courmont for his insights, especially that the ODN is an obligatory
passage point. All errors and omissions are my own.


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