5.3.1 Engine Shutdown.......................               A               A               A               B
    5.3.2 Maneuvering with One Engine                          A               A               A               B
     Inoperative................................
    5.3.3 Engine Restart........................               A               A               A               B
    5.3.4 One Engine Inoperative En Route.......               A               A               A               B
5.4 Runaway Trim or Stabilizer..................               A               A               A               B
5.5 Jammed Trim or Stabilizer...................               A               A               A               B
5.6 Upset Recognition and Recovery..............               A           \4\ D               A               B
5.7 Turns with and without Spoilers.............               A               A               A               B
5.8 Stability Augmentation Inoperative..........               A               A               A               B
5.9 Mach Tuck and Mach Buffet...................               A               A               A               B
5.10 Recovery from High Sink Rate inside final                 A           \4\ D               A               B
 approach fix...................................
5.11 Flight Envelope Protection Demonstration...               A               A               A               B
5.12 Windshear Avoidance and Encounter..........
    5.12.1 Takeoff..............................               A               A               A               B

    5.12.2 Departure............................               A               A               A               B
    5.12.3 Approach.............................               A               A               A               B
5.13 Traffic Avoidance (TCAS)...................       \5,\\7\ 6               A               A               B
5.14 CFIT/Terrain Avoidance (GPWS, EGPWS or                \7\ 6               A               A               B
 TAWS)..........................................
5.15 Structural Icing, Airborne.................               A               A               A               B
5.16 Thunderstorm Avoidance Departure and                      A               A               A               B
 Arrival........................................
5.17 ETOPS Procedures...........................               6               A               A               B
5.18 Anti-Icing prior to descent/approach.......               A               A               A               B
6.0 Instrument Procedures:
6.1 Instrument Departure or Arrival.............               6               A               A               B
6.2 Holding.....................................               6               A               A               B
6.3 Approach Transition.........................               6               A               A               B
6.4 Manually Controlled Departure and Arrival...               A               A               A               B
7.0 Approaches:
7.1 Instrument Approaches
    7.1.1. Precision Approach...................               A           \4\ D               A               B
    7.1.2. Non-Precision Approach...............               A               A               A               B
7.2 Visual Approach.............................               A           \4\ D               A               B
8.0 Missed Approach:
8.1 All Engines Operating.......................               A           \4\ D               A               B
8.2 One Engine Inoperative......................               A               A               A               B
8.3 From Circle to Land.........................               A               A               A               B
8.4 Descending Break-Out Maneuver from PRM                     A               A               A               B
 Approach.......................................
9.0 Landing:
9.1 All Engines Operating (including crosswind).               A           \4\ D               A               B
9.2 Engine(s) Inoperative.......................  ..............  ..............  ..............  ..............
    9.2.1 One Engine Inoperative................               A           \4\ D               A               B
    9.2.2 Two Engines Inoperative (3 and 4                     A           \4\ D               A               B
     Engine Aircraft)...........................
9.3 From a Precision Approach...................               A               B               A               B
9.4 From a Non-Precision Approach...............               A               B               A               B
9.5 From a Visual Approach......................               A               B               A               B
9.6 From Circle to Land (if authorized).........               A               B               A               B
9.7 Recovery from a Bounced Landing.............               A               B               A               B
9.8 Rejected Landing............................               A               A               A               B
9.9 From Zero or Partial Flaps Approach.........               A               A               A               B
9.10 Using Enhanced Flight Visual System--EFVS..           \6\ A           \6\ A           \6\ A               B
9.11 Using Head-Up Display--HUD.................           \6\ A           \6\ A           \6\ A               B
9.12 Landing on Contaminated Runways............               A           \4\ D               A               B
9.13 Landing at High Density Altitude Runways...               A           \4\ D               A               B
10.0 Abnormal Procedures:
10.1 Un-annunciated.............................               4               A               A               B
10.2.0 Systems..................................
10.2.1. Air Conditioning........................               4               A               A               B
10.2.2 APU......................................               4               A               A               B
10.2.3. Autopilot...............................               5               A               A               B
10.2.4 Brakes...................................               4               A               A               B
10.2.5 Communications...........................               4               A               A               B
10.2.6 Doors....................................               4               A               A               B
10.2.7 Electrical Power.........................               4               A               A               B
10.2.8 Emergency Equipment......................               4               A               A               B
10.2.9 Engine...................................               4               A               A               B
10.2.10 Fire Protection.........................               4               A               A               B
10.2.11 Flaps...................................               4               A               A               B
10.2.12 Flight Controls.........................               5               A               A               B
10.2.13 Fuel....................................               4               A               A               B
10.2.14 EGPWS or TAWS...........................               5               A               A               B
10.2.15 HUD.....................................               5               A               A               B
10.2.16 Hydraulic Power.........................               4               A               A               B
10.2.17 Ice and Rain Protection.................               4               A               A               B
10.2.18 Instruments.............................               5               A               A               B
10.2.19 Landing Gear............................               4               A               A               B
10.2.20 Navigation..............................               5               A               A               B
10.2.21 Oxygen..................................               4               A               A               B
10.2.22 Pneumatic...............................               4               A               A               B
10.2.23 Propellers..............................               4               A               A               B

10.2.24 Stall Warning...........................               5               A               A               B
10.2.25 Thrust Reversers........................               4               A               A               B
10.2.26 Warning Systems (various)...............               4               A               A               B
11.0 Emergency Procedures:
11.1 Fire or Smoke in Aircraft..................               4               A               A               B
11.2 Ditching...................................               4               A               A               B
11.3 Emergency Descent..........................               5               A               A               B
11.4 Rapid Decompression........................               4               A               A               B
11.5 Emergency Evacuation.......................               4               A               A               B
11.6 Engine Fire, Severe Damage, or Separation..               A               A               A               B
11.7 Landing with Degraded Flight Controls......           \6\ A           \6\ A           \6\ A           \6\ B
11.8 Pilot Incapacitation.......................               5               A               A               B
11.9 All other emergencies in accordance with                  5           \6\ A               A           \6\ B
 the FCOM.......................................
----------------------------------------------------------------------------------------------------------------
Footnotes:
1. Where Level 4 or 5 FTD is shown, all systems (and systems interoperability) necessary for the task must be
  installed in the FTD and operating correctly.
2. A maximum of 2 levels of FFS may be used to complete the proficiency test following initial, transition,
  conversion, upgrade, or requalification training.
3. Only one FFS may be used to complete the recurrent proficiency test or check. The level of FFS that is
  required is the lowest level in which all tasks that must be completed can be accomplished.
4. See paragraph C.5 of this attachment for requirements to use Level C FFS in place of Level D FFS.
5. Interactive Computer Based Instruction is an acceptable method for training.
6. Check for appropriate system installation and for FSTD qualification for this task.
7. The FTD may be used, but a visual system meeting Level A FFS requirements must be installed and working
  properly.

    E. Persons Authorized to Administer Pilot Training, Evaluation,
and Observation Activities Under Subpart BB. (see Sec. Sec.
121.1215; 121.1251; 121.1253; 121.1255; 121.1257; 121.1271;
121.1281; 121.1341; 121.1349; 121.1377; 121.1379; 121.1381;
121.1383; and 121.1385)
    Table 3C of this attachment identifies who must administer
certain required training and evaluation for pilots, and who must
supervise and observe instructors and check pilots.

 Table 3C--Persons Eligible to be Authorized to Administer Pilot Training, Evaluation, and Observation Activities Under Subpart BB (Appendix Q) for the
                                                              Part 119 Certificate Holder *
--------------------------------------------------------------------------------------------------------------------------------------------------------

--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Affiliation and position
                                                 -------------------------------------------------------------------------------------------------------
                                                                Contractor

                                                 ---------------------------------------
                                                  Other than
                                                  Part 142 or
                                                  other Part
                                                         119
                                                  certificate
                                                      holder    Part 142 or other Part
                                                                119 certificate holder
                                                                  The Part 119 certificate holder
--------------------------------------------------------------------------------------------------------------------------------------------------------
Pilot training, evaluation, and observation           Ground       Ground       Flight       Ground       Flight             Check Aircrew    IOE Pilot
 activities under subpart BB (by aircraft type)   instructor   instructor   instructor   instructor   instructor                   program
                                                                                designee
--------------------------------------------------------------------------------------------------------------------------------------------------------
Academic (Ground School) Training...............           X            X            X            X
Job Performance (Flight) Training...............                                     X                         X
Certificate or Rating Examination...............                                 X \4\                                                   X
Proficiency Test/Check (Initial, Transition,                                     X \4\                                  X \1\            X
 Conversion, Upgrade, Recurrent,
 Requalification)...............................
LOFT/FFS Course of Instruction..................                                     X                         X            X
Supervision of Operating Experience.............                                                                            X                         X
PIC Line Check (all flight crew observed).......                                                                            X
Observation of:
     PIC--Initial Line..................                                                                        X \3\            X
     Flight Instructor--Initial.........                                                                            X
     Flight Instructor--Recurring.......                                                                            X
     Check Pilot--Initial...............                                                                                X \2\

     Check Pilot--Recurring.............                                                                            X        X \2\
     Check Pilot--PIC Line Check........                                                                                X \2\
--------------------------------------------------------------------------------------------------------------------------------------------------------
* See Sec.   121.1257 for special limited authorizations for Initial Cadre Personnel. When POI authorization is required, the designation will
  specifically state the authorizations granted to the instructor, check pilot, or APD. Part 142 Training Center instructors and other part 119
  certificate holders' check pilots may be qualified and authorized as check pilots by the part 119 certificate holders' POI in accordance with subpart
  BB of this part. When qualified and authorized, these check pilots are considered a component of the part 119 certificate holders' training program
  resources.
\1\ When the proficiency test does not involve the issuance of a certificate or rating.
\2\ With POI authorization, employees of the part 119 certificate holder who are designated as APDs and specifically designated to do so, may conduct
  the Initial or Recurring check pilot observation.
\3\ PIC Line Observation subsequent to the Initial Line Observation.
\4\ The flight instructor must be designated as a check pilot for the certificate holder.

    F. Administering Evaluations. (see Sec. Sec.  121.1215;
121.1221; 121.1253; 121.1255; 121.1257; 121.1271; 121.1281;
121.1341; 121.1343; 121.1361; 121.1363; 121.1365; 121.1367;
121.1377; 121.1379; 121.1381; 121.1383; 121.1385; 121.1387;
121.1389)
    The following requirements apply to the evaluation activity
indicated. Refer to Table 3D of this attachment for who may
administer each type of evaluation.
    1. Line Checks. A line check must be completed in accordance
with Sec.  121.1233.
    2. Proficiency Tests or Checks.
    Proficiency tests or checks must be administered for first time
qualification in a duty position. Employees of the certificate
holder who are used or will be used in the certificate holder's
operations and who have completed all of the required training may
use the proficiency test to obtain a certificate or rating.
    3. Other Assessments.
    (a) After qualification, the pilot's performance in all job
performance training activities (including LOFT) must be assessed
for a satisfactory level of task proficiency based upon this QPS.
    (b) During a scheduled FFS course of instruction, if a task is
performed unsatisfactorily the pilot may retrain on the
unsatisfactory task; however, all scheduled tasks, including any
retraining, must be completed within the approved scheduled time
period.
    4. Satisfactory or Unsatisfactory Performance.
    (a) No evaluator or instructor may assess the pilot's
performance as satisfactory unless that pilot:
    (1) Performs the tasks in accordance with the standards and
tolerances established in the QPS.
    (2) Demonstrates mastery of the aircraft or simulated aircraft
with the successful outcome of each task never in doubt. However,
when the pilot recognizes that an action taken was not correct, or
recognizes that an action should have been taken and was not, and
then the pilot either corrects the action taken or takes the
appropriate action to correct the situation, the task may be
assessed as satisfactory and the ``error'' portion of ``threat and
error management'' may be assessed as satisfactory as well.
    (3) Except as described in paragraph (a)(2) of this attachment,
demonstrates performance such that no corrective or instructive
action is required by another pilot to maintain safe flight.
    (4) Demonstrates CRM competencies in accordance with duties
outlined in the FCOM requiring crew interactions, including in a
crew briefing before each takeoff and before each approach.
    (5) Demonstrates sound judgment.
    (b) The evaluator or instructor must assess a pilot's
performance as unsatisfactory if the pilot fails to take prompt
corrective action when tolerances are exceeded.
    5. Recording, Reporting and Correcting Unsatisfactory
Performance. The certificate holder must report a failure of a test
or check to the FAA in accordance with Sec.  121.1331(f)(1). The
pilot must be retrained and reevaluated to a satisfactory level
before the pilot may begin or be returned to line operations.
    43. Add appendix R to part 121 to read as follows:

Appendix R to Part 121--Flight Engineer, Qualification Performance
Standards

A. Crew Resource Management (CRM) Administration

    The flight engineer must demonstrate knowledge and skills in the
technical and CRM competencies for each particular task.
    1. Certain CRM-related procedures must be associated with flight
tasks and their related flight engineer performance requirements.
These procedures must be evaluated during job performance training
programs.
    2. In addition to the CRM-related procedures, situational
awareness must be evaluated as an integral part of each flight task
and environment. A task is not completed unless the evaluator has
determined that the flight engineer has demonstrated knowledge and
skills in the technical and CRM competencies.
    3. Additionally, the following CRM behaviors are required
knowledge to be taught and tested during academic training, as shown
in Attachment 2 of this appendix:

(a) Task: Authority of the Pilot In Command
(1) The Captain's authority, including responsibility for the safety
of flight in routine and emergency conditions
(2) Leadership and command
(3) Chain of command and importance of chain of command
(b) Task: Communication Processes and Decisions
(1) Briefing
(2) Inquiry, advocacy, and assertiveness
(3) Self-critique:
    (i) Know and respect own limitations
    (ii) Know and respect limitations of the aircraft
(4) Communication with appropriate personnel
(5) Decisionmaking, including the following:
    (i) Recognize problem/opportunity
    (ii) Analyze situation
    (iii) Consider goals
    (iv) Identify alternatives
    (v) Consider consequences
    (vi) Select the alternative
    (vii) Act on the decision
    (viii) Accept responsibility
    (ix) Evaluate results
(6) Threat and Error Management:
    (i) Where threats are events that;
    (A) Occur outside the influence of the flight crew (i.e., not
caused by the crew)
    (B) Increase the operational complexity of a flight and/or
    (C) Require crew attention and management
    (ii) Where errors are occurrences that:
    (A) Lead to a deviation from crew or organizational intentions
or expectations
    (B) Reduce safety margins and
    (C) Increase the probability of adverse operational events on
the ground or during flight
(c) Task: Building and Maintenance of a Flight Team
(1) Leading and following, including the importance of crewmembers
functioning as a team
(2) Use of interpersonal skills and leadership styles in a way that
fosters crew effectiveness
(3) Significance of cultural differences
(d) Task: Workload Management and Situational Awareness
(1) Preparation and planning
(2) Vigilance
(3) Workload distribution

(4) Distraction avoidance
(e) Task: Communication and Coordination
(1) Flight deck and cabin chimes and interphone signals for routine
situations
(2) Flight attendant notification to flight crew that aircraft is
ready for movement on the surface
(3) Flight crew notification to flight attendant to be seated prior
to take-off
(4) Flight attendant recognition of critical phases of flight
(5) Crewmember coordination and notification regarding access to
flight deck
(6) Notification to flight attendants of turbulent air conditions
(7) Notification between flight crew and flight attendants of
emergency or unusual situations
(8) Notification between flight crew and flight attendants of
inoperative equipment that is pertinent to flight attendant duties
and responsibilities
(9) Normal and emergency communication procedures to be used in the
event of inoperative communication equipment
(f) Task: Crewmember Briefing
(1) Crewmember responsibilities regarding briefings
(2) Flight crew briefing
(3) Flight crew to flight attendant(s) briefings
(4) Flight attendant to flight attendant(s) briefings
(5) Required information
(6) Security procedures
(7) Communication procedures
(8) Emergency procedures
(9) MELs affecting flight operations and cabin safety equipment and
procedures
(10) Flight information
(g) Task: Communication and Coordination During a Passenger
Interference Situation
(1) Certificate holder's written program regarding the handling of
passenger interference, including crewmember communication and
coordination
(2) Techniques for diffusing a passenger interference situation
(3) Importance of crewmembers and other employees working as a team
(4) Role of management and crewmember in follow-up
(5) Actions to report an occurrence of passenger interference
(h) Task: Communication and Coordination During an Emergency
Situation
(1) Actions for each emergency situation
(2) Importance of notification and who must be notified
(3) Alternate actions if unable to notify
(4) Communication during preparation for a planned emergency
evacuation, including the time available, type of emergency, signal
to brace, and special instructions

Attachment 1 of Appendix R to Part 121

Programmed Hour Requirements for New Hire, Initial, Transition,
Conversion, Differences, Requalification, Recurrent, and Special
Training Categories (see Sec. Sec.  121.1205; 121.1331; 121.1333;
121.1335)

Programmed Hour Requirements: Flight Engineers

    1. Baseline and Minimum Programmed Hours. Table 1A of this
attachment sets out the baseline and minimum programmed hours for
each curriculum category. The FAA may approve a reduction in the
baseline programmed hours if the certificate holder demonstrates
that the reduction is warranted. However, reduction below the
minimum authorized programmed hours will require concurrence from
FAA Headquarters. Individual flightcrew members are not necessarily
required to complete the programmed hours described in this
attachment. Refer to Sec.  121.1221(f).
    2. Required hours for differences and special training. The
hours established for differences and special training are in
addition to the previously approved programmed hours for the
approved training program. For differences training (Sec.
121.1215), the hours remain in the differences curriculum category.
For special training (Sec.  121.1337(c)), the certificate holder
integrates the training into the existing categories in Table 1A of
this attachment. Therefore, there are no programmed hours in Table
1A of this attachment for differences and special training.

                                  Table 1A--Programmed Hours: Flight Engineers
----------------------------------------------------------------------------------------------------------------
                                                                Training and evaluation
                                      --------------------------------------------------------------------------
                                               Academic                          Job performance
        Curriculum categories         --------------------------------------------------------------------------
                                                                                Emergency equipment
                                         Ground training and      Flight training and           drills and
                                              evaluation               evaluation             demonstrations
----------------------------------------------------------------------------------------------------------------
New Hire.............................  Baseline 24............  N/A....................  Baseline 4.
                                       Minimum 20.............  .......................  Minimum 4.
Initial..............................  Baseline 116...........  Baseline 8.............  Baseline 8.
                                       Minimum 80.............  Minimum 8..............  Minimum 8.
Conversion...........................  Baseline 68............  Baseline 6.............  Baseline 4.
                                       Minimum *52............  Minimum 6..............  Minimum 4.
Transition...........................  Baseline 76............  Baseline 6.............  Baseline 6.
                                       Minimum 58.............  Minimum 6..............  Minimum 6.
Recurrent............................  Baseline 18............  Baseline 4.............  Baseline 8
                                       (each 9-month recurrent  (each 9-month recurrent  (each 36-month period).
                                        training period).        training period).
                                       Minimum 12.............  Minimum 4..............  Minimum 8.
Requalification Phase I..............  Baseline 18............  Baseline 4.............  Baseline 8.
                                       Minimum 12.............  Minimum 4..............  Minimum 8.
Requalification Phase II.............  Baseline 68............  Baseline 6.............  Baseline 4.
                                       Minimum *52............  Minimum 6..............  Minimum 4.
Requalification Phase III............  Baseline 76............  Baseline 6.............  Baseline 6.
                                       Minimum 58.............  Minimum 6..............  Minimum 6.
Differences..........................  Determined by FAA......  Determined by FAA......  Determined by FAA.
Special..............................  Developed by             Developed by             Determined by FAA.
                                        Certificate Holder,      Certificate Holder,
                                        Approved by the FAA.     Approved by the FAA.
----------------------------------------------------------------------------------------------------------------
* Special authorizations for flightcrew members previously qualified in the same crewmember duty position in the
  same aircraft type for another certificate holder conducting operations under this part within the preceding 9
  months.
Note: If authorized by the FAA, programmed hours may be adjusted for related aircraft (see Sec.   121.1205).

Attachment 2 of Appendix R to Part 121

Academic Training and Evaluation Requirements--Subjects and Tests--for
New Hire, Initial, Transition, Conversion, Requalification, Recurrent,
Differences, and Special Curriculum Categories

    A. Required Academic Training and Evaluation Subjects by
Curriculum Category (see Sec. Sec.  121.1221; 121.1223; 121.1225;
121.1331; 121.1343; 121.1361; 121.1363; 121.1365; 121.1367;
121.1377; 121.1381; and 121.1215)
    The FAA may allow distance learning for academic subjects in
each area of instruction unless otherwise indicated.

                                          Table 2A--Required Academic Training Subjects by Category of Training
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Recurrent
                                                                                Initial and                      Conversion and   (includes phase
          Area of instruction  individual subject(s) \1\                New hire        phase III        Transition        phase II             I
                                                                                requalification                   requalification  requalification)
--------------------------------------------------------------------------------------------------------------------------------------------------------
(a) General Subjects:
    (1) Duties and responsibilities of flightcrew members.........               X   ...............  ...............  ...............  ................
    (2) Appropriate requirements of the Federal Aviation            ...............               X                X                X                18
     Regulations..................................................
    (3) General relationship of FAA to the certificate holder.....               X   ...............  ...............  ...............  ................
    (4) General overview of the contents of the certificate                      X   ...............  ...............  ...............  ................
     holder's Operating Certificate and Operations Specifications.
    (5) Meteorology to ensure a practical knowledge of weather                   X   ...............  ...............  ...............  ................
     phenomena, including the principles of frontal systems,
     icing, fog, thunderstorms, and high altitude weather
     situations. Recognizing and avoiding severe weather
     situations and other hazards.................................
    (6) Air traffic control systems, airspace, procedures, and                   X   ...............  ...............  ...............  ................
     phraseology..................................................
    (7) Navigation and the use of navigation aids, including        ...............               X                X                X                18
     instrument approach procedures...............................
    (8) Development of and operating in the National Airspace                    X   ...............  ...............  ...............  ................
     System.......................................................
    (9) General Concepts of TCAS Operation;.......................  ...............               X                X                X                18
        (i) The meaning of Traffic Alerts (TAs),
        (ii) The meaning of preventive Resolution Advisories
         (RAs),
        (iii) The meaning of corrective RAs. TCAS equipment
         components controls, displays, audio alerts, and
         annunciations; interfaces and compatibility with other
         aircraft systems; TCAS surveillance range versus display
         range; altitude ceiling operators; when an intruder will
         not be displayed; and TCAS performance on the ground.
    (10) High Altitude Physiology--Operations above 10,000 feet--                X   ...............  ...............  ...............               18
     Aircraft Decompression; Causes and Recognition of cabin
     pressure loss; Physiological Effects and time of useful
     consciousness; Immediate Actions; Altitude and Flight Level
     requiring the wearing of oxygen masks........................
    (11) Mechanical and Incident Reporting Procedures.............  ...............               X                X                X                18
    (12) Voluntary Safety Program and Participation, including                   X   ...............  ...............  ...............               18
     ASAP, FOQA, LOSA, and other government and industry accident
     prevention programs..........................................
    (13) Normal and emergency communications......................               X                X                X                X                18
    (14) General content, control, and maintenance of applicable                 X   ...............  ...............  ...............  ................
     portions of the certificate holder's operating manual to
     include the Flightcrew member Operating Manual (FCOM).
     Relationship of FCOM to the Airplane Flight Manual...........
    (15) Dispatch and flight release procedures. Flight planning                 X                X                X               X*                18
     as applicable................................................
(b) Crew resource management (CRM):
    (1) Task: Authority of the Pilot In Command...................               X                X   ...............  ...............               18
        (i) The Captain's Authority, including responsibility for
         the safety of flight in routine and emergency conditions.
        (ii) Leadership and command,

        (iii) Chain of command and importance of chain of command.
    (2) Task: Communication Processes and Decisions...............               X                X   ...............  ...............               18
        (i) Briefing
        (ii) Inquiry, advocacy, and assertiveness
        (iii) Self[dash]critique
        (iv) Communication with available personnel
        (v) Decisionmaking........................................
        (vi) Conflict resolution
    (3) Task: Building and Maintenance of a Flight Team...........               X                X   ...............  ...............               18
        (i) Leading and following, including the importance of
         crewmembers functioning as a team
        (ii) Use of interpersonal skills and leadership styles in
         a way that fosters crew effectiveness
        (iii) Significance of cultural differences
    (4) Task: Workload Management and Situational Awareness.......               X                X   ...............  ...............               18
        (i) Preparation and planning
        (ii) Vigilance
        (iii) Workload distribution
        (iv) Distraction avoidance
    (5) Task: Communication and Coordination......................               X                X   ...............  ...............               18
        (i) Flight deck and cabin chimes and interphone signals
         for routine situations
        (ii) Flight attendant notification to flight crew that
         aircraft is ready for movement on the surface
        (iii) Flight crew notification to flight attendant to be
         seated prior to take-off
        (iv) Flight attendant recognition of critical phases of
         flight
        (v) Crewmember coordination and notification regarding
         access to flight deck
        (vi) Notification to flight attendants of turbulent air
         conditions
        (vii) Notification between flight crew and flight
         attendants of emergency or unusual situations
        (viii) Notification between flight crew and flight
         attendants of inoperative equipment that is pertinent to
         flight attendant duties and responsibilities
        (ix) Normal and emergency communication procedures to be
         used in the event of inoperative communication equipment
    (6) Task: Crewmember Briefing.................................               X                X   ...............  ...............               18
        (i) Crewmember responsibilities regarding briefings
        (ii) Flight crew briefing
        (iii) Flight crew to flight attendant(s) briefings
        (iv) Flight attendant to flight attendant(s) briefings
        (v) Required information
        (vi) Security procedures
        (vii) Communication procedures
        (viii) Emergency procedures
        (ix) MELs affecting flight operations and cabin safety
         equipment and procedures
        (x) Flight information
    (7) Task: Communication and Coordination During a Passenger                  X                X   ...............  ...............               18
     Interference Situation.......................................
        (i) Certificate holder's written program regarding the
         handling of passenger interference, including crewmember
         communication and coordination
        (ii) Techniques for diffusing a passenger interference
         situation
        (iii) Importance of crewmembers and other employees
         working as a team
        (iv) Role of management and crewmember in follow-up

        (v) Actions to report an occurrence of passenger
         interference
    (8) Task: Communication and Coordination During an Emergency                 X                X   ...............  ...............               18
     Situation....................................................
        (i) Actions for each emergency situation
        (ii) Importance of notification and who must be notified
        (iii) Alternate actions if unable to notify
        (iv) Communication during preparation for a planned
         emergency evacuation, including the time available, type
         of emergency, signal to brace, and special instructions
(c) Aircraft type specific:
    (1) Contents of the certificate holder's operating manual to    ...............               X                X                X                18
     include the FCOM. Use of any FCOM-based quick reference
     handbook (QRH)...............................................
    (2) Operating limitations.....................................  ...............               X                X                X                18
    (3) Coordination, communication, and methodology for the        ...............               X                X                X            18 \2\
     performance of each normal, abnormal, and emergency procedure
     contained in the FCOM........................................
    (4) Aircraft systems as described in the FCOM.................  ...............               X                X                X                18
    (5) Instrument procedures and low visibility operations.......  ...............               X                X                X                18
    (6) Airplane performance determinations and flight planning     ...............               X                X                X                18
     for all phases of flight.....................................
    (7) Operations Specifications authorizations and limitations..  ...............               X                X                X                18
    (8) MMEL, MEL, CDL............................................  ...............               X                X                X                18
    (9) Emergency communications with passengers and other                       X                X                X                X                18
     crewmembers..................................................
    (10) Storage of and how to administer medicinal oxygen........               X   ...............  ...............               X                18
    (11) The certificate holder's policy and FCOM procedures on     ...............               X                X                X                18
     the use of command and control automation and criteria for
     selecting and deselecting appropriate levels of automation
     (including manual control of flight) must be included in the
     lateral and vertical modes of takeoff, approach, and landing.
(d) Special Hazards:
    (1) Preventing controlled flight into terrain (CFIT) and        ...............               X                X                X                18
     approach and landing accidents...............................
    (2) Recovery from loss of control due to airplane design,       ...............               X                X                X                18
     airplane malfunction, human performance, and atmospheric
     conditions (or combinations thereof).........................
    (3) Low altitude windshear....................................  ...............               X                X                X                 9
        (i) Recognition and avoidance
        (ii) Recovery from inadvertent encounter
    (4) Takeoff safety: Decisionmaking and high speed aborts,       ...............               X                X                X                18
     including propulsion system malfunction analysis, causes,
     symptoms, recognition, and the effects on aircraft
     performance and handling.....................................
    (5) Airport surface movement safety and runway incursion        ...............               X                X                X                18
     prevention...................................................
    (6) Hazards of operating in or near thunderstorms, turbulent    ...............               X                X   ...............  ................
     air, icing, hail, volcanic ash, and other potentially
     hazardous conditions.........................................
    (7) Land and hold short operations (LAHSO)....................  ...............               X                X                X                 9
    (8) Ground anti-icing, deicing................................  ...............               X                X                X                18
    (9) Ice accumulation in flight................................  ...............               X                X                X                18
    (10) Close simultaneous parallel precision approach operations  ...............               X                X                X                18
     with Precision Radar Monitor (PRM)...........................
    (11) Special routes, areas, and airports......................  ...............               X                X                X                18
(f) International Operations:
    (1) Area and route characteristics............................               X                X                X                X                18
    (2) Flight planning, charts, course plotting, and tables......               X                X                X                X                18
    (3) Class II Navigation.......................................               X                X                X                X                18
    (4) Communications............................................               X                X                X                X                18
    (5) ETOPS or EROS, as applicable..............................               X                X                X                X                18
    (6) International rules and regulations.......................               X                X                X                X                18
    (7) Abnormal Operations.......................................               X                X                X                X                18

(g) Emergency Equipment Training:
    (1) Emergency communications with passengers and other                       X                X                X                X                18
     crewmembers..................................................
    (2) Crewmember-specific roles in dealing with crewmember and                 X   ...............  ...............  ...............                9
     passenger injury and illness, and disruptive passengers......
    (3) Location and familiarization of contents for first aid and  ...............               X                X                X                 9
     medical kits.................................................
    (4) Location and use of defibrillator.........................  ...............               X                X                X   ................
    (5) Certificate holders blood-borne pathogen awareness program               X   ...............  ...............  ...............                9
    (6) Location and use of emergency exits.......................  ...............               X                X                X                18
    (7) Location and use of emergency equipment. Equipment must     ...............               X                X                X                18
     include:.....................................................
        (i) For over water operations: life preservers, flotation   ...............               X                X                X                18
         seat cushions, life rafts, slides, and slide rafts
        (ii) For ground or water evacuation: escape ropes,          ...............               X                X                X                18
         megaphones, flashlight, emergency lighting, emergency
         locator transmitters, first aid kit, slides, slide rafts,
         fire extinguishers (each type used), smoke and fume
         protection (such as PBE and smoke goggles), megaphones,
         oxygen (portable, passenger oxygen system, flight crew
         masks), supplemental (flight deck key, demonstration
         equipment, smoke detectors, trash containers, seat belt
         extensions)
    (8) Fires-in flight and on the ground.........................  ...............  ...............  ...............  ...............  ................
        (i) Procedures and strategies for prevention                ...............               X                X   ...............  ................
        (ii) Classes of fires and correct methods of extinguishing  ...............               X   ...............  ...............  ................
         each
        (iii) Flight attendant role in exterior, APU, jetway, and   ...............               X                X                X                18
         ramp fire
--------------------------------------------------------------------------------------------------------------------------------------------------------
\1\ If authorized by the FAA, subjects may be adjusted for related aircraft (see Sec.  Sec.   121.1205, 121.1215).
\2\ All abnormal and emergency procedures are required. Only selected normal procedures are required.
``X'' indicates the subject must be included in the category of training.
``9'' indicates the subject must be trained every 9 months.
``18'' indicates that the subject must be trained every 18 months.
* (Conversion training only).

Begin QPS Requirement

    B. Academic Evaluation. (see Sec. Sec.  121.1341 and 121.1343)
    1. Knowledge and understanding of each subject within each area
of instruction must be evaluated by written or computer based
testing at the end of academic training, and must provide for the
following:
    (a) A score of 80% or better on each instructional area is
required to be satisfactory.
    (b) A minimum of 5 questions must be developed for each subject.
    (c) Two questions for each subject must be randomly selected for
each test.
    (d) The test must be corrected to 100%.
    (e) Correction of missed questions must include a discussion or
review of which answer is correct and why, and why the person's
original answer was incorrect.
    (f) Retraining is required for each instructional area in which
a score of 80% or better is not achieved.
    (g) Examination after retraining of the student is required for
each instructional area in which retraining was completed.
    2. The following standards are for evaluating the flight
engineer performance in limitation, systems, and performance and
loading subjects.
    (a) Limitations--The flight engineer must know all of the
limitations appropriate to the airplane with respect to:

(1) Systems and components
(2) Performance

    (b) Systems--The flight engineer must understand and be
knowledgeable about the following subjects (systems and components)
and be able to explain their operation as described in the FCOM and
their applicability, as appropriate, to the Minimum Equipment List
(MEL), Configuration Deviation List (CDL), and the operations
specifications:

(1) Landing gear: including, as appropriate, extension and
retraction system(s), indicators, brakes, anti-skid, tires, nose-
wheel steering, and shock absorbers
(2) Engine(s) and Auxiliary Power System(s): including controls and
indications, induction system, carburetor and fuel injection, turbo-
charging, cooling, fire detection and protection, mounting points,
turbine wheels, compressors, deicing, anti-icing, and other related
components
(3) Propellers (if appropriate): including type, controls,
feathering and unfeathering, auto feather, negative torque sensing,
synchronizing, and synchro-phasing
(4) Fuel system: including capacity, drains, pumps, controls,
indicators, cross-feeding, transferring, jettison, fuel grade, color
and additives, fueling and de-fueling procedures, and allowable fuel
substitutions, if applicable
(5) Oil system: including capacity, grade, quantities, and
indicators
(6) Hydraulic system: including capacity pumps, pressure,
reservoirs, grade, and regulators
(7) Electrical system: including alternators, generators, battery,
circuit breakers and protection devices, controls, indicators, and
external and auxiliary power sources and ratings
(8) Environmental systems: including heating, cooling, ventilation,
oxygen and pressurization, controls, indicators, and regulating
devices
(9) Avionics and communications: including autopilot; flight
director; Electronic Flight Indicating Systems (EFIS); Flight
Management System(s) (FMS); navigation

systems and components (LORAN; Doppler Radar; Inertial Navigation
Systems; Global Positioning System such as GPS/DGPS/WGPS; VOR; NDB;
ILS/MLS; RNAV); indicating devices; transponder; emergency locator
transmitter; electronic flight bags; Aircraft Communications
Addressing and Reporting System (ACARS), and others, as may be
appropriate
(10) Ice protection (anti-ice and de-ice): including pitot-static
system, propeller (if appropriate), windshield, wing and tail
surfaces
(11) Crewmember and passenger emergency equipment and procedures:
including oxygen system, survival gear, emergency exits, evacuation
procedures with crew duties, and quick donning oxygen mask for
crewmembers and passengers
(12) Flight controls: including ailerons, elevator(s), rudder(s),
control tabs, balance tabs, stabilizer, flaps, spoilers, leading
edge flaps and slats, and trim systems
(13) Flightdeck automation: including the certificate holder's
written automation policy and written operating procedures for
selecting and deselecting appropriate levels of automation. This
must include the certificate holder's policy for conducting CAT II
and CAT III approaches when authorized.

(14) Pneumatic system
(15) Other systems as may be contained in the FAA-approved Airplane
Flight Manual
(c) Performance and Loading--The flight engineer must understand and
be proficient in the use of the Certificate Holder's performance
charts, tables, graphs, and other data relating to the following
areas:
(1) Accelerate--stop distance
(2) Accelerate--go distance
(3) Balanced field
(4) Takeoff performance, all engines and with engine(s) inoperative,
as appropriate
(5) Climb performance including segmented climb performance; with
all engines operating; with one or more engines inoperative; and
with other engine malfunctions as appropriate
(6) Service ceiling, all engines, with engines(s) inoperative,
including drift down, if appropriate
(7) Cruise performance
(8) Fuel consumption, range, and endurance
(9) Descent performance
(10) Go-around from rejected landings
(11) The effects of meteorological conditions on performance
characteristics with correct application of these factors to a
specific chart, table, graph or other performance data
(12) How to determine longitudinal and lateral center-of-gravity
location for a specific load condition, including how to add,
remove, or shift weight to meet longitudinal (forward and aft), and
lateral balance limits for takeoff, cruise, and landing
(13) Planning and application of operational factors affecting
aircraft performance such as high altitude airports, cluttered and
contaminated runways, ground and in-flight icing and other
performance data appropriate to the aircraft

Attachment 3 of Appendix R to Part 121

Job Performance Training Requirements for all Categories of Training

(Tasks, Environments, Drills, and Observations With Instruction,
Evaluation, and Simulation Credits)

    A. Determining the job performance (flight training) tasks and
environments required for instruction and evaluation for each
category of training. (see Sec. Sec.  121.134; 121.136; 121.1221;
121.1223; 121.1225; 121.1331; 121.1339; 121.1341; 121.1343;
121.1345; 121.1347; 121.1349; 121.1351; 121.1353; 121.1361;
121.1363; 121.1365; 121.1367; 121.1377; 121.1379; 121.1381;
121.1383; and 121.1215)
    1. Certificate holder responsibilities with respect to the FCOM
and Table 3A.
    (a) The certificate holder must use the FAA-approved FCOM to
construct each curriculum category required by this subpart in
accordance with an FAA-approved job performance training program.
The tasks listed in the FCOM must reflect the tasks included in
Table 3A of this Attachment, as amended, and include standard
operating procedures, abnormal procedures, non-normal procedures,
and emergency procedures, as well as the authorizations contained in
the certificate holder's operations specifications.
    (b) If the certificate holder adds tasks or environments to
those listed in Table 3A of this attachment, those tasks or
environments must be further developed to include the requirement
and frequency for training and evaluation in each additional task or
environment. These changes must be reflected in the FCOM and
submitted to the FAA for approval.
    (c) If the certificate holder's operation does not permit, or
the operation of the aircraft flown by the certificate holder does
not require one or more of the tasks listed in Table 3A of this
attachment, those tasks must not be included in the FCOM, and,
therefore, are not required to be trained or evaluated.
    (d) Changes to the FCOM must be submitted to the FAA for
approval.
    2. Job Performance Requirements.
    (a) Table 3A of this attachment describes the flight engineer
tasks required for initial, transition, conversion, and
requalification (phases I, II, and III) training, and the flight
engineer tasks required for the proficiency check or test conducted
for flightcrew member qualification or certification. Table 3A of
this attachment also describes the flight engineer tasks that are
required for the recurrent proficiency check as well as the flight
engineer training tasks that are described for the LOFT and the FFS
course of instruction.
    (b) When a task is identified as being required each 9 months
during recurrent training (i.e., an ``X'' is located in the ``every
9 months'' column of Table 3A of this attachment):
    (1) This requirement is satisfied by the task being completed
during either the LOFT or the FFS course of instruction during the
9-month period when a proficiency check is not conducted.
    (2) This requirement is satisfied by the task being completed
during the proficiency check during the 9-month period when a
proficiency check is conducted. The task does not need to be
repeated again during the accompanying LOFT or FFS course of
instruction.
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    B. Aircraft Emergency Equipment Training Requirements. Aircraft
Emergency Procedures Drills and Observations. (see Sec. Sec.
121.1205; 121.1215; 121.1233; 121.1255;

121.1333; 121.1337; 121.1351; 121.1365; 121.1367; 121.1381;
121.1383; 121.1387; and 121.1389)
    1. All emergency drills and observations must be completed
within the time frames specified in Table 3A.
    2. In accordance with Table 3A of this attachment, each
flightcrew member must perform individual hands on training and
evaluation demonstrations through individual performance drills
using the specified emergency equipment, or participate as part of a
group of persons completing a specific drill through group
performance drills.
    3. During group performance drills, it is not necessary for each
flightcrew member to complete each task in the performance drill;
however, each flightcrew member must observe the actions and
activities of the other persons who are completing the performance
drill tasks.
    4. In accordance with Table 3A of this attachment, each
flightcrew member must observe a specific procedural drill being
conducted by other persons (an observation drill) in a live setting
or through an audio-visual medium.
    5. Each flightcrew member must operate each exit on each
aircraft type on which the flightcrew member is to serve in both the
normal and emergency modes, including the actions and forces
required in the deployment of emergency evacuation slides.
    6. Each flightcrew member must complete the required emergency
training drills during the specified training periods, using those
items of installed emergency equipment for each aircraft type on
which the flightcrew member is to serve.
    7. Each piece of emergency equipment and training device must be
in its fully secured, pinned, bracketed, or stowed condition, as
installed on the aircraft, prior to being operated by each
flightcrew member during each performance drill. The removal and
stowage of each piece of emergency equipment may be completed
separately from the performance drill as part of the equipment
mountings drill.
    8. Flightcrew members must demonstrate proficiency by completing
each performance drill without reference to any guidance material or
instruction.
    9. Individual evaluations of each flightcrew member's
performance by an instructor is required. Flightcrew members who do
not complete emergency training drills must be retrained in
accordance with the certificate holder's approved training program
prior to reevaluation.
    C. Determining the level of FSTD that must be used for training,
evaluation, and recent experience. (see Sec. Sec.  121.1345;
121.1349; and 121.1351)
    To use an FSTD for training, evaluation, and recent experience
the following general requirements must be met. The code shown in
Table 3B of this attachment for the task or environment indicates
the lowest FSTD qualification level that may be used.
    1. General Requirements.
    In addition to the approval of the FAA required by part 121, to
be used for any task or environment, an FSTD must:
    (a) Have a qualification level assigned in accordance with part
60 of this chapter.
    (b) Be maintained in accordance with part 60 of this chapter.
    (c) Have all of the aircraft and FSTD systems installed and
operating that are necessary to complete the task or environment.
    (d) Be operated in accordance with Sec.  60.25 of this chapter,
Operation with Missing, Malfunctioning, or Inoperative Components.
    (e) Have the qualification level indicated in Table 3B of this
attachment, or a higher qualification level, for the task or
environment and the category of training indicated. Certain tasks
may be trained in an FSTD at a different level than required for
evaluating that specific task. The instructor must observe the
flight engineer perform the task to proficiency in the level of FSTD
required for the evaluation prior to the evaluation by a check
person.
    2. LOFT Requirements. For Qualification LOFT, or Recurrent LOFT,
a FFS at level A, B, C, or D must be used.
    3. Takeoff and Landing 90 Day Recency of Experience.
    For maintaining recency of experience in a FFS, a level B, C, or
D must be used. For regaining recency of experience, a level C or D
is required.
    4. FFS Requirements for Training and Evaluation.
    (a) The training session immediately preceding the proficiency
test or check, as well as the proficiency test or check administered
at the conclusion of initial, transition, conversion, upgrade, or
requalification training, must be conducted in no more than two
levels of FFS.
    (b) The recurrent training and evaluation (proficiency test or
check) administered as part of the recurrent qualification
requirements may only be conducted in one level of FFS. The level of
FFS that is required is the lowest level in which all tasks that
must be completed can be accomplished in that level of FFS. For
recurrent training, this is at least a level A FFS; for the
proficiency test or check, this is at least a level B FFS.

                                   Table 3B--Minimum FSTD Required for Credit
----------------------------------------------------------------------------------------------------------------
               Curriculum category                     Initial, transition,                  Recurrent
-------------------------------------------------    conversion,  upgrade, and   -------------------------------
                                                          requalification
                                                 --------------------------------
                                                                   The training
                                                                      session     Training (LOFT
    Flight engineering tasks each task may be                       immediately    or FFS course    Proficiency
  performed in the FSTD level specified or any                    preceding, and        of         test or check
              higher level of FSTD.                Training \1\         the        instruction)         \3\
                                                                    Proficiency
                                                                   Test or check
                                                                        \2\
----------------------------------------------------------------------------------------------------------------
1.0 All Operations:
1.1 Normal Procedures...........................               4               A               A               B
1.2 Operation of Systems and Controls at the                   4               A               A               B
 Flight Engineer's Panel........................
                                                 ---------------------------------------------------------------
1.3 Human Factors and CRM.......................     Must be incorporated throughout training and evaluation.
                                                 ---------------------------------------------------------------
1.4 Aircraft Handling Standards.................            As authorized for each task or environment.
                                                 ---------------------------------------------------------------
1.5 ATC Communications and Procedures...........            As authorized for each task or environment.
                                                 ---------------------------------------------------------------
1.6 Seat Dependent Training.....................                See Paragraph D3 of This Attachment
                                                 ---------------------------------------------------------------
1.7 MEL Relief..................................          Incorporated periodically throughout training.
                                                 ---------------------------------------------------------------
2.0 Preflight Procedures:
2.1 Planning and use of checklists..............               4               A               A               B
2.2 Flight Deck Inspection......................               4               A               A               B
                                                 ---------------------------------------------------------------
2.3 Cabin Inspection............................               Aircraft or approved pictorial means.
                                                 ---------------------------------------------------------------
2.4 Exterior Inspection.........................               Aircraft or approved pictorial means.
                                                 ---------------------------------------------------------------

2.5 Navigation System Setup.....................               4               A               A               B
3.0 Ground Operations:
3.1 Engine Start................................               4               A               A               B
    3.1.1 Normal................................               4               A               A               B
    3.1.2 Non-Normal............................               4               A               A               B
3.2 Pushback and Powerback......................               A               A               A               B
3.3 Taxi........................................               A           \4\ D               A               B
3.4 Pre-Takeoff Procedures......................               4               A               A               B
3.5 Deicing Before Takeoff......................               4               A               A               B
3.6 Anti-Icing (after start, before takeoff)....               4               A               A               B
3.7 High Density Altitude Runway Operations.....               A               A               A               B
3.8 After Landing...............................               4               A               A               B
3.9 Parking and Securing........................               A               A               A               B
4.0 Takeoff:
4.1 Normal and Crosswind--All Engines Operating.               A               D               A               B
4.2 Instrument with Lowest Authorized RVR.......               A               A               A               B
4.3 With Engine Failure
    4.3.1 Between V1 and VR.....................               A               A               A               B
    4.3.2 Between VR and 500 ft. above field                   A               A               A               B
     elevation..................................
4.4 Rejected With Lowest Authorized RVR.........               A               A               A               B
4.5 Contaminated Runway Operations..............               A               A               A               B
4.6 Takeoff from High Density Altitude Runways..               A               A               A               B
5.0 In Flight Tasks and Aircraft Handling:
5.1 Slow Flight.................................               A           \4\ D               A               B
5.2 Recognition of, and Recovery from, Approach
 to Stall
    5.2.1. Clean configuration..................               A           \4\ D               A               B
    5.2.2. Takeoff or maneuvering configuration.               A           \4\ D               A               B
    5.2.3. Landing configuration................               A           \4\ D               A               B
5.3 Asymmetric Thrust...........................               A               A               A               B
    5.3.1 Engine Shutdown                                      A               A               A               B
    5.3.2 Maneuvering with One Engine                          A               A               A               B
     Inoperative
    5.3.3 Engine Restart                                       A               A               A               B
    5.3.4 One Engine Inoperative En Route.......               A               A               A               B
5.4 Runaway Trim or Stabilizer..................               A               A               A               B
5.5 Jammed Trim or Stabilizer...................               A               A               A               B
5.6 Upset Recognition and Recovery..............               A           \4\ D               A               B
5.7 Turns with and without Spoilers.............               A               A               A               B
5.8 Stability Augmentation Inoperative..........               A               A               A               B
5.9 Mach Tuck and Mach Buffet...................               A               A               A               B
5.10 Recovery from High Sink Rate inside final                 A           \4\ D               A               B
 approach fix...................................
5.11 Flight Envelope Protection Demonstration...               A               A               A               B
5.12 Windshear Avoidance and Encounter..........
    5.12.1 Takeoff..............................               A               A               A               B
    5.12.2 Departure............................               A               A               A               B
    5.12.3 Approach.............................               A               A               A               B
5.13 Traffic Avoidance (TCAS)...................          5, 7 6               A               A               B
5.14 CFIT/Terrain Avoidance (GPWS, EGPWS or                \7\ 6               A               A               B
 TAWS)..........................................
5.15 Structural Icing, Airborne.................               A               A               A               B
5.16 Thunderstorm Avoidance Departure and                      A               A               A               B
 Arrival
5.17 ETOPS Procedures...........................               6               A               A               B
5.18 Anti-Icing prior to descent/approach.......               A               A               A               B
6.0 Instrument Procedures:
6.1 Instrument Departure or Arrival.............               6               A               A               B
6.2 Holding.....................................               6               A               A               B
6.3 Approach Transition.........................               6               A               A               B
6.4 Manually Controlled Departure and Arrival...               A               A               A               B
7.0 Approaches:
7.1 Instrument Approaches
    7.1.1 Precision Approach....................               A           \4\ D               A               B
    7.1.2 Non-Precision Approach................               A               A               A               B
7.2 Visual Approach.............................               A           \4\ D               A               B
8.0 Missed Approach:
8.1 All Engines Operating.......................               A           \4\ D               A               B
8.2 One Engine Inoperative......................               A               A               A               B
8.3 From Circle to Land.........................               A               A               A               B

8.4 Descending Break-Out Maneuver from PRM                     A               A               A               B
 Approach.......................................
9.0 Landing:
9.1 All Engines Operating (including crosswind).               A           \4\ D               A               B
9.2 Engine(s) Inoperative
    9.2.1 One Engine Inoperative................               A           \4\ D               A               B
    9.2.2 Two Engines Inoperative (3 and 4                     A           \4\ D               A               B
     Engine Aircraft)...........................
9.3 From a Precision Approach...................               A               B               A               B
9.4 From a Non-Precision Approach...............               A               B               A               B
9.5 From a Visual Approach......................               A               B               A               B
9.6 From Circle to land (if authorized).........               A               B               A               B
9.7 Recovery from a Bounced Landing.............               A               B               A               B
9.8 Rejected Landing............................               A               A               A               B
9.9 From Zero or Partial Flaps Approach.........               A               A               A               B
9.10 Using Enhanced Flight Visual System--EFVS..           \6\ A           \6\ A           \6\ A               B
9.11 Using Head-Up Display--HUD.................           \6\ A           \6\ A           \6\ A               B
9.12 Landing on Contaminated Runways............               A           \4\ D               A               B
9.13 Landing at High Density Altitude Runways...               A           \4\ D               A               B
10.0 Abnormal Procedures:                         ..............  ..............
10.1 Un-annunciated.............................               4               A               A               B
10.2.0 Systems..................................  ..............  ..............  ..............  ..............
10.2.1 Air Conditioning.........................               4               A               A               B
10.2.2 APU......................................               4               A               A               B
10.2.3 Autopilot................................               5               A               A               B
10.2.4 Brakes...................................               4               A               A               B
10.2.5 Communications...........................               4               A               A               B
10.2.6 Doors....................................               4               A               A               B
10.2.7 Electrical Power.........................               4               A               A               B
10.2.8 Emergency Equipment......................               4               A               A               B
10.2.9 Engine...................................               4               A               A               B
10.2.10 Fire Protection.........................               4               A               A               B
10.2.11 Flaps...................................               4               A               A               B
10.2.12 Flight Controls.........................               5               A               A               B
10.2.13 Fuel....................................               4               A               A               B
10.2.14 EGPWS or TAWS...........................               5               A               A               B
10.2.15 HUD.....................................               5               A               A               B
10.2.16 Hydraulic Power.........................               4               A               A               B
10.2.17 Ice and Rain Protection.................               4               A               A               B
10.2.18 Instruments.............................               5               A               A               B
10.2.19 Landing Gear............................               4               A               A               B
10.2.20 Navigation..............................               5               A               A               B
10.2.21 Oxygen..................................               4               A               A               B
10.2.22 Pneumatic...............................               4               A               A               B
10.2.23 Propellers..............................               4               A               A               B
10.2.24 Stall Warning...........................               5               A               A               B
10.2.25 Thrust Reversers........................               4               A               A               B
10.2.26 Warning Systems (various)...............               4               A               A               B
11.0 Emergency Procedures:
11.1 Fire or Smoke in Aircraft..................               4               A               A               B
11.2 Ditching...................................               4               A               A               B
11.3 Emergency Descent..........................               5               A               A               B
11.4 Rapid Decompression........................               4               A               A               B
11.5 Emergency Evacuation.......................               4               A               A               B
11.6 Engine Fire, Severe Damage, or Separation..               A               A               A               B
11.7 Landing with Degraded Flight Controls......           \6\ A           \6\ A           \6\ A           \6\ B
11.8 Pilot Incapacitation.......................               5               A               A               B
11.9 All other emergencies in accordance with                  5           \6\ A               A           \6\ B
 the FCOM.......................................
----------------------------------------------------------------------------------------------------------------
Footnotes:
\1\ Where Level 4 or 5 FTD is shown, all systems (and systems interoperability) necessary for the task must be
  installed in the FTD and operating correctly.
\2\ A maximum of 2 levels of FFS may be used to complete the proficiency test following initial, transition,
  conversion, upgrade, or requalification training.
\3\ Only one level of FFS may be used to complete the recurrent proficiency test or check. The level of FFS that
  is required for the recurrent proficiency test or check is the lowest level in which all tasks that must be
  completed can be accomplished.
\4\ See paragraph C.5 of this attachment for requirements to use Level C FFS in place of Level D FFS.
\5\ Interactive Computer Based Instruction is an acceptable method for training.

\6\ Check for appropriate system installation and for FSTD qualification for this task.
\7\ The FTD may be used, but a visual system meeting Level A FFS requirements must be installed and working
  properly.

    D. Persons Authorized to Administer Flight Engineer Training,
Evaluation, and Observation Activities Under Subpart BB. (see
Sec. Sec.  121.1347; 121.1349; 121.1251; 121.1253; 121.1255;
121.1257; 121.1271; 121.1281; 121.1341; 121.1377; 121.1379;
121.1381; 121.1383; 121.1385; and 121.1215)
    Table 3C of this attachment identifies who must administer
certain required training and evaluation for flight engineers, and
who must supervise and observe instructors and check flight
engineers.

      Table 3C--Persons Eligible To Be Authorized To Administer Flight Engineer Training, Evaluation, and Observation Activities Under Subpart BB *
--------------------------------------------------------------------------------------------------------------------------------------------------------

--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Affiliation and position
                                  ----------------------------------------------------------------------------------------------------------------------
                                                       Contractor

                                  ---------------------------------------------------
                                   Other than Part
                                     142 or other
                                         Part 119
                                      certificate
                                           holder      Part 142 or other Part 119
                                                           certificate holder
                                                     The Part 119 certificate holder
--------------------------------------------------------------------------------------------------------------------------------------------------------
Flight Engineer Training,                  Ground           Ground           Flight           Ground           Flight                 Check     Aircrew
 Evaluation, and Observation           Instructor       Instructor       Instructor       Instructor       Instructor           Flight          Program
 Activities Under Subpart BB (by                                                                                Engineer         Designee
 aircraft type)
--------------------------------------------------------------------------------------------------------------------------------------------------------
Academic (Ground School) Training               X                X                X                X   ...............  ...............  ...............
Job Performance (Flight) Training  ...............  ...............               X   ...............               X   ...............  ...............
Certificate or Rating Examination  ...............  ...............  ...............  ...............  ...............  ...............               X
Proficiency Test/Check (Initial,   ...............  ...............  ...............  ...............  ...............           X \1\                X
 Transition, Conversion,
 Recurrent, Requalification)
LOFT/FFS Course of Instruction     ...............  ...............  ...............  ...............           X \2\                X   ...............
Supervision of Operating           ...............  ...............  ...............  ...............  ...............           X \3\   ...............
 Experience
Observation of:
     Flight Engineer       ...............  ...............  ...............  ...............  ...............               X   ...............
     Instructor--Initial
     Flight Engineer       ...............  ...............  ...............  ...............  ...............               X   ...............
     Instructor--Recurring
     Check Flight          ...............  ...............  ...............  ...............  ...............  ...............           X \4\
     Engineer--Initial
     Check Flight          ...............  ...............  ...............  ...............  ...............               X            X \4\
     Engineer--Recurring
--------------------------------------------------------------------------------------------------------------------------------------------------------
* See Sec.   121.1343 for special limited authorizations for Initial Cadre Personnel. When POI authorization is required, the designation will
  specifically state the authorizations granted to the instructor, check flight engineer, or APD. Part 142 TCEs and other part 119 certificate holders'
  check flight engineers may be qualified and authorized as check flight engineers or APDs by the part 119 certificate holders' POI in accordance with
  subpart BB of this part. When qualified and authorized, these check flight engineers and APDs are considered a component of the part 119 certificate
  holders' training program resources.
\1\ When the proficiency test does not involve the issuance of a certificate or rating, a check flight engineer may conduct a Proficiency Test.
\2\ With POI authorization, employees of the part 119 certificate holder who are specifically designated flight engineer instructors may conduct
  Qualification LOFT and Proficiency Reviews.
\3\ In addition to the check flight engineer, supervision of flight engineer operating experience may also be conducted by a check pilot, a IOE pilot,
  or a flight engineer who has been specifically authorized by the POI.
\4\ With POI authorization, employees of the part 119 certificate holder who are designated as APDs and specifically designated to do so, may conduct
  the Initial or Recurring check flight engineer observation.

    E. Administering Evaluations. (see Sec. Sec.  121.1221;
121.1253; 121.1257; 121.1271; 121.1281; 121.1341; 121.1343;
121.1361; 121.1363; 121.1365; 121.1367; 121.1377; 121.1379;
121.1381; 121.1383; and 121.1215)
    The following requirements apply to the evaluation activity
indicated. Refer to Table 3D of this attachment for who may
administer each type of evaluation.
    1. Proficiency Tests or Checks.
    Proficiency tests or checks must be administered for first time
qualification in a duty position. Employees of the certificate
holder who are used or will be used in the certificate holder's
operations and who have completed all of the required training may
use the proficiency test to obtain a certificate or rating.
    2. Other Assessments.
    (a) After qualification, the flight engineer's performance in
all job performance training

activities (including LOFT) must be assessed for a satisfactory
level of task proficiency based upon this QPS.
    (b) During a scheduled FSTD course of instruction (other than
LOFT), if a task is performed unsatisfactorily the flight engineer
may retrain on the unsatisfactory task; however, all scheduled
tasks, including any retraining, must be completed within the
approved scheduled time period.
    3. Satisfactory or Unsatisfactory Performance.
    (a) No evaluator or instructor may assess the flight engineer's
performance as satisfactory unless that flight engineer:
    (1) Performs the tasks in accordance with the standards and
tolerances established in the QPS.
    (2) Demonstrates mastery of the aircraft or simulated aircraft
with the successful outcome of each task never in doubt. However,
when the flight engineer recognizes that an action taken was not
correct, or recognizes that an action should have been taken and was
not, and then the flight engineer either corrects the action taken
or takes the appropriate action to correct the situation, the task
may be assessed as satisfactory and the ``error'' portion of
``threat and error management'' may be assessed as satisfactory as
well.
    (3) Except as described in paragraph 3(a)(2) of this attachment,
demonstrates performance such that no corrective or instructive
action is required by another flightcrew member to maintain safe
flight.
    (4) Demonstrates CRM competencies in accordance with duties
outlined in the FCOM requiring crew interactions, including in a
crew briefing before each takeoff and before each approach.
    (5) Demonstrates sound judgment.
    (b) The evaluator or instructor must assess a flight engineer's
performance as unsatisfactory if the flight engineer fails to take
prompt corrective action when tolerances are exceeded.
    5. Recording, Reporting and Correcting Unsatisfactory
Performance.
    The certificate holder must report a failure of a test, check,
or review to the FAA in accordance with Sec.  121.1331(f)(1). The
flight engineer must be retrained and reevaluated to a satisfactory
level before the flight engineer may begin or be returned to line
operations.

    44. Add appendix S to part 121 to read as follows:

Appendix S to Part 121--Flight Attendant Qualification Performance
Standards

    This appendix supplements the requirements for flight attendants
contained in subpart BB of this part (Sec. Sec.  121.1201-121.1399).

Table of Contents

A. Crew Resource Management (CRM).
B. Continuous analysis process. (See Sec.  121.1355)
ATTACHMENT 1. Flight Attendant Evaluation Requirements and
Programmed Hours (see Sec. Sec.  121.1301; 121.1331; 121.1335;
121.1341; 121.1343; and 121.1361).
ATTACHMENT 2. Flight Attendant Training--Task Requirements and
Performance Standards by Area of Instruction (see Sec. Sec.
121.1301; 121.1331; 121.1333; 121.1341; and 121.1361).
ATTACHMENT 3. Training and Evaluation Requirements for Flight
Attendant Curriculums (Basic Qualification), Curriculum Categories
(New Hire, Initial, Transition, Emergency, Recurrent, and
Requalification), and Aircraft Operating Experience (see Sec. Sec.
121.1301; 121.1303; 121.1309; 121.1331; 121.1341; 121.1361;
121.1363; 121.1369; 121.1373; and 121.1375)
A. Crew Resource Management (CRM).

    The flight attendant must demonstrate knowledge and skills in
the technical and CRM competencies for each particular task.
    1. Certain CRM-related knowledge and skills must be associated
with one or more flight attendant performance tasks and must be
evaluated during flight attendant training as shown in Attachment 2
of this appendix.
    2. The flight attendant must demonstrate knowledge and skills in
both the technical and CRM competencies for each task. A task is not
completed unless the evaluator has determined that the flight
attendant has demonstrated knowledge and skills in the technical and
CRM competencies.
    B. Continuous Analysis Process (See Sec.  121.1355).
    A continuous analysis process is incorporated in this QPS
through integration with the qualification and training program. The
certificate holder is responsible for designating responsibility for
the process. The certificate holder must ensure appropriate and
adequate assessment tools which may include testing, checking,
critique, inspection, observation, documenting, evaluation, and
analysis. The assessment tools are utilized to enable the
certificate holder to validate the effectiveness of the
qualification and training program, or the need to change that
program. The certificate holder must describe the attributes of the
continuous analysis process in the certificate holder's FAA approved
training program.

Attachment 1 of Appendix S to Part 121

Flight Attendant Evaluation Requirements and Programmed Hours (Sec.
121.1331)

    A. EVALUATION REQUIREMENTS (see Sec. Sec.  121.1301, 121.1331,
121.1341, 121.1343, 121.1361)
    1. Proficiency Checks.
    If an evaluator conducting proficiency checks provides training,
the training must be conducted as follows:
    (a) No more than two tasks may be trained and no more than a
total of three attempts (including the first unsatisfactory, a
rehearsal, and a final assessment) in each of the tasks are
permitted.
    (b) Three or more unsatisfactory tasks, or failure to
demonstrate satisfactory performance in three attempts at any one
task, makes the check unsatisfactory.
    2. Proficiency Tests.
    (a) Evaluators who conduct proficiency tests may not provide
training to the flight attendant during the test.
    (b) If, in the judgment of the evaluator, the flight attendant's
performance of any task during a proficiency test is unsatisfactory,
the test in that task is failed.
    (c) When a flight attendant fails a proficiency test, the flight
attendant must be retrained in the task and reevaluated on the
schedule specified in the certificate holder's approved training
program.
    3. Academic Checks. Evaluators who conduct academic checks
during aircraft operating experience may provide training to the
flight attendant during the academic check as follows:
    (a) No more than two tasks may be trained, and no more than a
total of three attempts to complete a academic check in each of the
tasks is allowed.
    (b) Three or more unsatisfactory tasks, or failure to
satisfactorily complete a academic check in three attempts at any
one task, makes the check unsatisfactory.
    4. Qualified Evaluators. Evaluations may only be conducted by
those persons as outlined in Table 3A of this Attachment.
    B. PROGRAMMED HOURS (see Sec. Sec.  121.1335, 121.1361)
    1. Baseline and Minimum Programmed Hours (see Sec. Sec.
121.1335, 121.1361). Table 1A of this attachment sets out the
baseline and Table 1B of this attachment sets out the minimum
programmed hours for each curriculum category. The baseline
programmed hours may be reduced after demonstration that the
reduction is warranted and approved by the Administrator. The FAA
may approve a reduction in baseline programmed hours if the
certificate holder demonstrates that the reduction is warranted. The
FAA will not approve a reduction in the programmed hours below the
minimum programmed hours.
    2. Required hours for requalification (see Sec. Sec.  121.1309,
121.1361). The hours established for requalification (Sec.
121.1309) are for individuals in specific circumstances based on the
requirements in Sec.  121.1309. Therefore, there are no programmed
hours in Tables 1A and 1B of this attachment for requalification
training.
    3. Required hours for differences and special curriculum
categories (see Sec. Sec.  121.1337, 121.1361). The hours
established for differences and special are in addition to the
previously approved programmed hours for the approved training
program. For differences (Sec.  121.1215), the programmed hours
remain in the differences curriculum category. For special (Sec.
121.1337(c)), the certificate holder integrates the training into
the existing categories in Table 1A of this attachment. Therefore,
there are no programmed hours in Table 1A or Table 1B of this
attachment for differences and special training.
    4. Security. Security training and evaluation programmed hours
required for crewmembers by the Transportation Security
Administration (TSA) may not be included in the required programmed
hours contained in Tables 1A and 1B of this attachment.

                                                               Table 1A--Flight Attendants
                                                    Baseline Programmed Hours* by Curriculum Category
                                                                  [See Sec.   121.1335]
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Curriculum Category
                                         ---------------------------------------------------------------------------------------------------------------
                                                              Initial                                          Recurrent  (Turbojet)          Recurrent
                                                     ------------------------               Transition ------------------------------------  (Turboprop)
                Training                                                       Emergency      (each                                        -------------
                                           New hire     General      Each       training    additional    1 to 5      6 to 9     10 to 13    Any number
                                                        topics     aircraft                  aircraft      types       types       types     of aircraft
                                                                     type                     type)      aircraft    aircraft    aircraft       types
--------------------------------------------------------------------------------------------------------------------------------------------------------
Academic................................         20           8           8          8**            8           8           8           8             3
--------------------------------------------------------------------------------------------------------------------------------------------------------
Job Performance.........................         20           4           4         16**            4           4           6           7             2
--------------------------------------------------------------------------------------------------------------------------------------------------------
    Total...............................         40          12          12         24**           12          12          13          14            5
--------------------------------------------------------------------------------------------------------------------------------------------------------
* Programmed hours do not include differences training, as required in Sec.   121.1215.
** Academic and job performance programmed hours are each reducible by 1 hour if the flight attendant is not qualified to serve in extended overwater
  operations.

                                                               Table 1B--Flight Attendants
                                                    Minimum Programmed Hours* by Curriculum Category
                                                                  [See Sec.   121.1335]
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Curriculum Category
                                         ---------------------------------------------------------------------------------------------------------------
                                                              Initial                                          Recurrent  (Turbojet)          Recurrent
                                                     ------------------------               Transition ------------------------------------  (Turboprop)
                Training                                                       Emergency      (each                                        -------------
                                           New Hire     General      Each       Training    additional    1 to 5      6 to 9     10 to 13    Any number
                                                        Topics     aircraft                  aircraft      types       types       types     of aircraft
                                                                     type                     type)      aircraft    aircraft    aircraft       types
--------------------------------------------------------------------------------------------------------------------------------------------------------
Academic................................         16   ..........          6   ...........           6
-----------------------------------------------------            ------------             -------------

Job Performance.........................         16         Not           2          Not            2                    Not reducible .
                                                      reducible                reducible
-----------------------------------------------------            ------------             -------------
    Total...............................         32   ..........          8   ...........           8

--------------------------------------------------------------------------------------------------------------------------------------------------------
 * Programmed hours do not include differences training, as required in Sec.   121.1215.

    5. Periods of time when training is not occurring, such as lunch
or travel between facilities, do not count toward required
programmed hours. Reasonably scheduled breaks will not be subtracted
from programmed hours.

Attachment 2 of Appendix S to Part 121

Tasks For Flight Attendant Training Task Requirements and Performance
Standards by Area of Instruction

Table of Contents

I. Introduction (see Sec. Sec.  121.1301, 121.1331, 121.1333,
121.1341, 121.1361)
II. General Task Requirements (see Sec. Sec.  121.1301, 121.1331,
121.1333, 121.1341, 121.1361, 121.1373)
    A. Area of Instruction: Flight Attendant Duties and
Responsibilities--Normal Operations (see Sec.  121.1363)
    1. Subject: Preflight
    2. Subject: Pre-Movement on the surface
    3. Subject: Ground Movement
    4. Subject: In-Flight
    5. Subject: Arrival
    6. Subject: During Stops
    7. Subject: Federal Aviation Regulations
    8. Subject: General Contents, Control and Maintenance of
Applicable Portions of the Certificate Holder's Manual
    9. Subject: Contents of the Certificate Holder's Operations
Specifications
    10. Subject: Crew Resource Management
    11. Subject: Theory of Flight
    B. Area of Instruction: Flight Attendant Duties and
Responsibilities--Abnormal Situations (see Sec.  121.1369)
    1. Subject: Handling Passengers Whose Conduct May Jeopardize
Safety
    2. [Reserved]
    C. Flight Attendant Duties and Responsibilities--Emergency (see
Sec.  121.1373)
    1. Subject: Emergency Equipment
    2. Subject: Emergency Situations
III. Aircraft Specific Task Requirements (see Sec.  121.1369)
    A. For Each Aircraft Type
    1. Subject: A General Description of the Aircraft
    2. [Reserved]
    B. [Reserved]
IV. Emergency Training Drill Requirements (see Sec.  121.1373)
V. Emergency Training Drills--General (see Sec.  121.1373)
    A. Subject: Job Performance Drills
    B. Subject: One Time Job Performance Drills
    C. Subject: Observation Drills
VI. Emergency Training Drills--Aircraft Specific (see Sec.
121.1373)
    A. Subject: Exit Device Operation (see Sec.  121.1373)
    B. [Reserved]

I. Introduction (see Sec. Sec.  121.1301, 121.1331, 121.1333, 121.1341,
121.1361)

    A. This attachment establishes task requirements and performance
standards. Sections II. General Task Requirements and III. Aircraft
Specific Task Requirements of this attachment list the academic
requirements to the subtask level. Sections IV. Emergency Training
Drills Requirements, V. Emergency Training Drills--General, and VI.
Emergency Training Drills--Aircraft Specific list the performance
requirements to the task level. Attachment 3 of this appendix lists
the tasks that must be trained and evaluated for each curriculum
category. Attachment 3 of this appendix includes tables that contain
the various combinations of academic and job performance tasks taken
from attachment 2, that, when combined, make up the requirements for
training in each of the required training categories. (see

Sec. Sec.  121.1301, 121.1331, 121.1333, 121.1341, 121.1361)
    B. Each certificate holder must have a training program that
includes the areas of instruction, subjects, tasks, subtasks, and
performance standards in this attachment. The certificate holder
must use this Attachment to determine the tasks on which each flight
attendant must be trained and evaluated for each curriculum category
in accordance with their FAA approved training program. The tasks
listed in the FAOM do not have to include the level of detail
provided to flight attendants in the approved training program, but
must be to a level of detail that ensures flight attendants are able
to perform their duties with a high level of safety. The tasks
listed in the FAOM must also be consistent with the approved
training program, as amended, and include standard operating
procedures, abnormal procedures, non-normal procedures, and
emergency procedures, as well as the authorizations contained in the
certificate holder's operations specifications, as appropriate. (see
Sec. Sec.  121.1301, 121.1331)
    C. Training under each task is required except when a particular
piece of equipment is not on an aircraft in which the flight
attendant is to serve or a procedure is not applicable to operations
conducted by the certificate holder for the aircraft on which the
flight attendant serves. (see Sec. Sec.  121.1301, 121.1361)
    D. The flight attendant must demonstrate that he or she is able
to meet the academic and job performance standards in this QPS. (see
Sec. Sec.  121.1301, 121.1335, 121.1341, 121.1343, 121.1361)
    E. In Attachment 3, training is required in all areas for
persons who are qualifying for the first time in a flight attendant
duty position for a certificate holder, and selected portions are
required for persons required to complete requalification,
transition, and recurrent training. (see Sec. Sec.  121.1301,
121.1303, 121.1309, 121.1341, 121.1361, 121.1363, 121.1369,
121.1373, 121.1375)
    F. Recurrent job performance training and evaluation must
include training and evaluation at the subtask level. Recurrent
academic training and evaluation must include training and
evaluation at the task level. Recurrent academic subjects are
identified on Table 3C of Attachment 3 of this appendix by a ``T.''
(see Sec. Sec.  121.1303, 121.1361, 121.1375)
    G. Each subject in recurrent must be trained and evaluated every
year during recurrent and must include all changes made to the
subject matter in the curriculum categories in the basic
qualification curriculum. Some tasks, as indicated in Table 3C of
this appendix, must be trained and evaluated every year. Other
tasks, as indicated in Table 3C of this appendix, must be trained
and evaluated at least once every 3 years. The certificate holder is
not required to use the subtasks for training and evaluation. (see
Sec. Sec.  121.1303, 121.1361, 121.1375)
    H. Knowledge and understanding of each subject within each area
of instruction must be evaluated by written, oral, or electronic
based testing at the end of academic training. When a written, oral,
or electronic test is used:
    (a) Each certificate holder must develop an examination question
repository that includes a minimum number of 2 questions for each
task under each subject.
    (b) Each test must contain questions, as required by the
academic test requirements of Table 3B and Table 3C of this
appendix, from the examination question repository.
    (c) A score of 80% or better on each instructional area is
required to be satisfactory.
    (d) The test must be corrected to 100%.
    (e) Correction of missed questions must include a discussion of
the correct answer and why the person's original answer was
incorrect.
    (f) Reevaluation is required for each instructional area in
which a score of 80% or better is not achieved. (see Sec. Sec.
121.1341, 121.1343, 121.1361)
    (g) The form and content of the reevaluation must be approved by
the Administrator. (see Sec. Sec.  121.1341, 121.1343, 121.1361)
    I. The certificate holder must conduct a proficiency test so
that the flight attendant physically performs the required task and
meets the performance standards in Attachment 2 of the Flight
Attendant QPS. (see Sec. Sec.  121.1341,121.1361)

II. General Task Requirements (see Sec. Sec.  121.1301, 121.1331,
121.1333, 121.1341, 121.1361, 121.1373)

A. Area of Instruction: Flight Attendant Duties and
Responsibilities--Normal Operations (see Sec.  121.1363)

1. Subject: Preflight

    (a) Task: General (Preflight)
    Subtasks:
    (1) Review all certificate holder issued memorandums and orders
    (2) Verify currency of FAOM
    (3) Ensure presence of certificate holder required items
    (4) Attend or provide crewmember briefing
    (5) Stow crew baggage and personal carry-on baggage properly
    (6) Stow the FAOM properly so it is accessible when performing
duties
    (7) Identify seats with movable aisle armrests for seating of
passengers with disabilities
    (8) Adjust cabin lighting in accordance with certificate
holder's procedures
    (9) Report safety discrepancies to the PIC
    (10) Report any discrepancies in the aircraft cabin, systems,
and equipment in accordance with certificate holder procedures
    (11) Cabin position specific duties as defined in the FAOM
    (b) Task: Crewmember Briefing (Preflight)
    Subtasks:
    (1) Security procedures
    (2) Communication procedures
    (3) Emergency procedures
    (4) MELs with any effect on cabin safety equipment or procedures
    (5) Flight information
    (6) Review and follow procedures concerning supernumerary
personnel
    (c) Task: Cabin and Galley Security (Preflight)
    Subtask: Implement cabin and galley security procedures in
accordance with certificate holder's security program
    (d) Task: Check of Emergency Equipment (Preflight)
    Subtasks:
    (1) Proper preflight techniques
    (2) Procedures to be followed if equipment fails to meet
preflight requirements
    (3) Check the flight attendant jumpseat and restraint system,
including automatic seat retraction, proper operation, no missing or
broken components on flight attendant jump seat, and presence of
jumpseat headrest
    (4) Check flight attendant panel to ensure switches, controls,
and indicators are working
    (5) Verify no abnormal indications are present on any panels or
gauges
    (6) Check portable oxygen equipment
    (7) Check fire extinguishers
    (8) Check first aid kits
    (9) Check EMK
    (10) Check AEDs
    (11) Check megaphones
    (12) Check PBEs
    (13) Check ELTs
    (14) Visual check of crash ax
    (15) Check emergency lighting system
    (16) Check emergency flashlights
    (17) Check survival kits
    (18) Verify position of circuit breakers
    (19) Check communication systems, including passenger address
and interphone systems
    (20) Ensure chimes, chime indicator lights, and associated
annunciator panel indicators are working
    (21) Check general condition of emergency exits in the passenger
and galley areas
    (22) Check assist handles
    (23) Check lavatory fire detection system, flapper doors,
ashtrays, and placards
    (24) Check for flotation equipment, as required
    (25) Check that class B cargo compartments are clear for crew
fire fighting
    (26) Check emergency equipment stowage areas for unapproved
items
    (e) Task: Check of Safety Equipment (Preflight)
    Subtasks:
    (1) Check presence of and prepare demonstration equipment
    (2) Check audio/visual safety demonstration equipment
    (3) Verify that the universal precaution kit and CPR masks, or
the kit that contains these items, is onboard
    (4) Verify that onboard wheelchair is present and properly
secured
    (f) Task: Galley Check (Preflight)
    Subtasks:
    (1) Ensure all latches, locks, and flapper doors work properly
    (2) Ensure only approved items are stowed in ovens
    (3) Check circuit breakers located in the galley
    (4) Ensure lower lobe galley lift works properly
    (g) Task: Check of Cabin and Cabin Systems (Preflight)
    Subtasks:
    (1) Check circuit breakers located in the cabin

    (2) Check temperature and ventilation controls
    (3) Check lighting systems to ensure proper working condition
    (4) Check photo luminescent emergency pathway lighting systems,
and preflight and charging procedures
    (5) Ensure all lock-out mechanisms are engaged on emergency exit
seats
    (6) Stow in-flight service and entertainment items

2. Subject: Pre-movement on the surface

    (a) Task: General (Pre-movement on the Surface)
    Subtasks:
    (1) Ensure minimum number of required flight attendants are
onboard during the entire boarding process
    (2) Assume proper station during passenger boarding
    (3) Identify possible able bodied passengers
    (4) Provide all required announcements to passengers
    (5) Provide all required individual passenger briefings
    (b) Task: Passenger Boarding (Pre-movement on the Surface)
    Subtasks:
    (1) Observe passengers for acceptance according to regulation
and certificate holder policy (e.g., intoxicated passengers and
unaccompanied minors)
    (2) Monitor carry-on baggage for excessive size, quantity, or
evidence of hazardous materials
    (3) Monitor exit seat occupants according to certificate
holder's approved exit seat program
    (4) Monitor passenger behavior and maintain situational
awareness
    (5) Report passengers who appear to be intoxicated or are
otherwise disruptive immediately to the PIC and customer service
personnel
    (6) Ensure certificate holder procedures are followed regarding
the passenger use of Portable Oxygen Concentrators (POCs)
    (7) Ensure certificate holder procedures are followed regarding
child restraint systems
    (8) Ensure certificate holder procedures are followed regarding
lap held children
    (9) Ensure lap held children are distributed with regard to
oxygen availability
    (10) Comply with certificate holder procedures for child and
infant flotation equipment
    (11) Ensure certificate holder procedures are followed regarding
passenger count
    (12) Conduct compliance check to ensure carry-on baggage is
properly stowed
    (13) Ensure that use of portable electronic devices is in
compliance with certificate holder's procedures
    (14) Conduct appropriate passenger briefing for exit seat
occupants
    (15) Verify (must be verified by a required crewmember) that all
exit seat occupants meet exit seat criteria, prior to aircraft
movement on the surface
    (16) Ensure proper handling of passengers with additional needs,
such as armed passengers, prisoners, escorts, passengers with
personal oxygen, and unaccompanied minors
    (17) Ensure any medical oxygen being used by a passenger was
supplied by the certificate holder and follow appropriate procedures
for use
    (18) Ensure the PIC is notified that medical oxygen or POC is in
use
    (19) Ensure the passenger using medical oxygen or POC is seated
per the certificate holder's procedures
    (20) Ensure the medical oxygen bottles or POC are properly
located and secured when they are being used and before and after
use
    (21) Ensure no persons are allowed to smoke within 10 feet of
any oxygen or POC in use
    (22) Apply weight and balance procedures as directed by the PIC
    (23) Ensure compartment restraints are secured for compliance
with carry-on baggage regulation
    (24) Ensure all items carried on by the passenger are properly
stowed (e.g., purses and assistive devices)
    (25) Ensure unusual items (e.g., organs for transplant) are
stowed in accordance with certificate holder's approved carry-on
baggage program
    (26) Follow approved method for removing carry-on baggage that
cannot be stowed
    (27) Verify (must be verified by a required crewmember) that all
carry-on baggage is stowed prior to closing last passenger entry
door
    (c) Task: Passengers With Disabilities (Pre-movement on the
Surface)
    Subtasks:
    (1) Review part 382 of 14 CFR, Nondiscrimination on the Basis of
Disability in Air Travel
    (2) Review certificate holder responsibilities regarding
compliance with 14 CFR part 382, including the role of the
compliance resolution official (CRO)
    (3) Review crewmember responsibilities regarding compliance with
14 CFR part 382
    (4) Review cabin accommodations, such as onboard wheelchairs,
accessible lavatories, movable armrests, and collapsible armrests
    (5) Review types of service animals, including unique service
animals, lap-held service animals, and emotional support service
animals
    (6) Review location and placement of service animals
    (7) Review types of assistive devices, including respiratory
assistive devices, that are designed for, and used by, people with
disabilities
    (8) Review location and placement of assistive devices,
including specific certificate holder procedures regarding stowage
of a passenger's folding wheelchair in the cabin
    (9) Review exclusion of assistive devices from the number of
carry-on items that each passenger is allowed to bring onboard
    (10) Review use of orthotic positioning devices by people with
disabilities
    (11) Review passenger briefings for people with disabilities
    (12) Review procedures for handling passenger disputes regarding
compliance with 14 CFR part 382
    (d) Task: Galley Security (Pre-movement on the Surface)
    Subtasks:
    (1) Ensure all catering and galley supplies are stowed properly
    (2) Ensure latches and locks are positioned properly
    (3) Ensure secondary locking mechanisms are engaged
    (4) Ensure carts are secured on permanent tie downs for surface
movement and take-off
    (5) Ensure curtains and doors are properly secured
    (e) Task: Preparation of Exits (Pre-movement on the Surface)
    Subtasks:
    (1) Ensure doors are closed
    (2) Ensure timely arming of exits, including positioning of
warning devices and cross check requirements
    (3) Ensure passengers are seated with seat belts fastened
    (4) Ensure no items are improperly stowed at jumpseats,
passenger seats, lavatories or galleys
    (5) Signal or communicate with flight crew regarding cabin
readiness for aircraft movement
    (f) Task: Compliance Check (Pre-movement on the Surface)
    Subtasks:
    (1) Ensure that a normal or emergency means of egress is
available when passengers are on board the aircraft
    (2) Ensure proper closure of overhead compartments and closets
    (3) Ensure that all carry on baggage is properly stowed
    (4) Ensure that all passengers, except those meeting lap child
criteria, are seated with seat belts fastened
    (5) Ensure that seat belt extensions have been provided to all
passengers who need them

3. Subject: Ground Movement

    (a) Task: General (Ground Movement)
    Subtask:
    (1) Flight attendants must occupy assigned jumpseats during taxi
unless performing safety related duties
    (2) Flight attendants must understand the impact of conducting
non-safety related duties during taxi
    (b) Task: Passenger Information (Ground Movement)
    Subtask:
    (1) Use public address system properly
    (2) Provide appropriate information:
    (i) Compliance with Fasten Seat Belt and No Smoking signs
    (ii) Stowage of tray tables
    (iii) Positioning seat backs in the upright position (leg rests
retracted)
    (iv) Location of emergency exits
    (v) Proper use of portable electronic devices
    (vi) Stowage of carry-on baggage
    (vii) Smoking restrictions
    (viii) Use of oxygen (if applicable)
    (ix) Availability of flotation devices
    (3) Use safety video correctly
    (4) Ensure safety demonstration is coordinated with announcement
    (5) Give safety demonstration from approved location
    (6) Assume proper position during the safety demonstration to
ensure even distribution of flight attendants
    (7) Give safety demonstration at individual seats if passengers'
view is obstructed

    (8) Ensure additional information regarding extended over water
flights is provided
    (9) Ensure that any passengers needing the assistance of another
to move quickly to an exit during an emergency and any attendants
are briefed on the routes to each appropriate exit, the most
appropriate time to begin moving to the exit, and inquire as to the
most appropriate way to assist that person
    (c) Task: Sterile Flight Deck Procedures (Ground Movement)
    Subtask:
    Comply with sterile flight deck procedures
    (d) Task: Compliance Check (Ground Movement)
    Subtasks:
    (1) Ensure that all exits are accessible
    (2) Ensure carry-on baggage is stowed
    (3) Ensure that certificate holder procedures are followed
regarding child restraint systems
    (4) Ensure that portable electronic devices are turned off and
stowed
    (5) Ensure that overhead bins are closed and latched
    (6) Ensure tray tables are stowed and secured
    (7) Ensure seat backs are in the upright position (leg rests
retracted)
    (8) Ensure seat belts are fastened
    (9) Ensure lap seated infants or children under two are properly
held and that infants and children are properly secured in an
approved restraint system.
    (10) Ensure all galley service items have been picked up and
stowed
    (11) Ensure galley equipment is secured
    (12) Ensure that all cabin divider systems are secured open
    (13) Ensure that all video screens are retracted
    (14) Ensure that all lavatories are vacant
    (15) Ensure that cabin lighting is adjusted as per certificate
holder procedures
    (16) Return to flight attendant jumpseat
    (17) Secure barrier strap
    (18) Don seat belt and shoulder harness
    (19) Signal or communicate with flight crew regarding cabin
readiness for take-off
    (20) Perform silent review
    (21) Assume flight attendant protective brace position

4. Subject: In-flight

    (a) Task: General (In-flight)
    Subtask:
    Secure flight attendant restraint system upon leaving jumpseat
in accordance with certificate holder procedures
    (b) Task: In-flight Procedures (In-flight)
    Subtasks:
    (1) Review flight deck entry and communication procedures
    (2) Review procedures for flight attendants to enter and secure
flight deck door, including requesting a briefing on the location,
donning and use of the fixed oxygen system available for the flight
attendant's emergency use when one flightcrew member has to leave
the flight deck
    (3) Check cabin and passengers periodically throughout the
flight
    (4) Check lavatories periodically throughout the flight for
potential fire hazards, flapper doors that will not close, evidence
of smoking or tampering with smoke detectors
    (5) Collect and stow service items properly
    (c) Task: Passenger Information (In-flight)
    Subtasks:
    (1) Provide after take-off announcement(s)
    (2) Provide seat belt announcement when seat belt sign is turned
on or off as per certificate holder procedures
    (3) Coordinate proper timing of passenger removal of shoulder
harnesses after take-off
    (d) Task: Passenger Handling Procedures (In-flight)
    Subtasks:
    (1) Follow proper certificate holder's alcohol procedures
    (2) Ensure passengers seated in exit seats meet exit seat
criteria
    (3) Follow proper certificate holder's passenger handling and
reporting procedures
    (4) Follow the certificate holder's program outlining flight
attendant duties regarding the use of portable electronic devices
(PED)
    (5) Ensure passengers are given information about times,
conditions, and limitations on PED use
    (6) Understand the regulations regarding PEDs, including the
effects of the use of PEDs on aircraft avionics during critical
phases of flight
    (7) Ensure passengers terminate the use of any devices suspected
of causing interference
    (8) Coordinate between cabin and flight deck with regard to PED
use
    (e) Task: Proper Use of Service Carts and Service Equipment (In-
flight)
    Subtasks:
    (1) Secure unattended carts properly
    (2) Engage permanent tie-downs or pop-up tie-downs correctly
    (3) Secure galley compartments when not in use
    (4) Secure food and beverage items when not in use
    (5) Comply with galley lift restrictions
    (6) Ensure that at least one flight attendant is not more than
10 feet away from service cart when in use
    (7) Stow service carts properly
    (8) Set brakes properly
    (9) Latch cart doors and utilize secondary locks
    (10) Report any malfunctioning galley equipment including
restraints and brakes
    (f) Task: Communication and Coordination Procedures (In-flight)
    Subtasks:
    (1) Communicate and coordinate with flight crew regarding
turbulence
    (2) Communicate with flight crew regarding potential security
threats or disruptive passengers
    (3) Communicate with flight crew regarding any abnormal or
emergency situation
    (4) Report maintenance discrepancies (airworthiness and non-
airworthiness)
    (g) Task: Pre-landing (In-flight)
    Subtasks:
    (1) Provide appropriate pre-landing announcements for initial
descent
    (2) Perform lavatory vacancy check
    (3) Adjust cabin lighting, as appropriate
    (4) Collect all service items
    (5) Close and secure galley compartments properly
    (6) Set primary and secondary locks
    (7) Ensure carts are secured on permanent tie downs for landing
and surface movement
    (8) Ensure curtains and doors are properly secured
    (9) Turn off electrical appliances not in use
    (10) Comply with Fasten Seat Belt signs
    (11) Re-verify that passengers seated in exit seats meet exit
seat criteria
    (12) Reengage lock out mechanism at exit seats
    (13) Ensure only approved child restraint systems are in use and
are properly positioned
    (14) Ensure lap seated infants or children under two are
properly held and that infants and children are properly secured in
an approved restraint system
    (15) Ensure tray tables are stowed and secured
    (16) Place seat backs in the upright position (leg rests
retracted)
    (17) Discontinue use of PEDs
    (18) Ensure carry-on baggage is properly stowed
    (h) Task: Sterile Flight Deck Procedures (In-flight)
    Subtask: Comply with sterile flight deck procedures
    (i) Task: Pre-landing Compliance Check (In-flight)