On whose airplanes?..................  For the certificate holder for
                                        which the flight attendant will
                                        serve.
What kind of flight?.................  Passenger carrying revenue flight
                                        or in proving flights.
When must it be completed?...........  AOE must be completed within 90
                                        days of completing Initial
                                        training.
Who supervises it?...................  A check flight attendant.
How many people can one check flight   Not more than four.
 attendant supervise on one flight?.
How many check flight attendants can   Not more than two.
 supervise people on each flight?.
Are there any other limits on the      The number of persons receiving
 number of people accomplishing this    aircraft operating experience on
 on each flight?.                       an aircraft may not exceed twice
                                        the number of flight attendants
                                        required by Sec.   121.391 for
                                        that aircraft.
What duties must people receiving AOE  The assigned duties of a flight
 perform?.                              attendant.
Can the person be a required flight    No.
 attendant?.
What is the requirement for            At least 5 hours total combined
 completing AOE?.                       AOE with at least two operating
                                        cycles on each aircraft type. If
                                        the flight attendant is
                                        qualifying on one aircraft type,
                                        the flight attendant must have
                                        at least 5 hours of AOE on that
                                        aircraft type and complete two
                                        operating cycles on that
                                        aircraft type. If the flight
                                        attendant is qualifying on three
                                        aircraft types, the flight
                                        attendant must have at least 5
                                        hours of AOE total and complete
                                        six operating cycles, two on
                                        each aircraft type.
------------------------------------------------------------------------

6. How to Determine the Requirements for Recency
    The following chart illustrates the proposed requirements.

              Table 3D--Flight Attendant: Recent Experience
                            (Sec.   121.1307)
------------------------------------------------------------------------

------------------------------------------------------------------------
To reestablish recent experience the person must do the following:
------------------------------------------------------------------------
If the person has not served as a      Participate in a ground based
 flight attendant for the certificate   briefing with a person employed
 holder for more than 6 months, but     by the certificate holder. The
 less than 36 months the person must.   purpose of this briefing is to
 (Sec.   121.1307(b)(2)).............   cover any new policies,
                                        procedures, and security
                                        requirements pertinent to flight
                                        attendant duties that have been
                                        updated, modified or implemented
                                        since the last time the person
                                        served as a flight attendant for
                                        that certificate holder.
If the person has not served as a      (a) Participate in a ground based
 flight attendant for the certificate   briefing with a person employed
 holder for 36 months or more the       by the certificate holder. The
 person must.                           purpose of this briefing is to
 (Sec.   121.1307(b)(3)).............   cover any new policies,
                                        procedures, and security
                                        requirements pertinent to flight
                                        attendant duties that have been
                                        updated, modified or implemented
                                        since the last time the person
                                        served as a flight attendant for
                                        that certificate holder.
                                       (b) Serve as a flight attendant
                                        for one operating cycle on any
                                        aircraft type for that
                                        certificate holder, but not as a
                                        required crewmember.
------------------------------------------------------------------------

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    34. Add appendix T to part 121 to read as follows:

Appendix T--Aircraft Dispatcher Qualification Performance Standards

Table of Contents

Introduction

A. What are Qualification Performance Standards (QPS)?
B. What types of materials are contained within this document?
C. Can the reader rely solely on this document for aircraft
dispatcher qualification and related training requirements?
D. How can I get answers to questions about the contents of this
appendix?
E. Why do we need a QPS for aircraft dispatchers?
F. Where can each type of standard be found in the QPS?
G. Where can definitions and acronyms be found?
H. What references are recommended?
I. What is the continuous analysis process and how is it
incorporated in this QPS?
J. How is Dispatch Resource Management (DRM) training incorporated
in this QPS?
K. Tables and Flowchart
Table 1, Baseline Programmed Hours for Aircraft Dispatchers:
Training Program and Qualification Requirements
Table 2, Minimum Programmed Hours for Aircraft Dispatchers: Training
Program and Qualification Requirements
Table 3, Requalification For Aircraft Dispatchers: Training Program
and Qualification Requirements
Table 4, Training Category Evaluation Requirements for Aircraft
Dispatchers
Table 5, Personnel Authorized To Administer Aircraft Dispatcher
Training and Evaluation, and To Conduct Observation Activities Under
Subpart CC
Flowchart 1, Flowchart for Initial and Combined Certification and
Initial Training Curriculum
Attachment 1. General Knowledge and Skills Requirements--Subjects
and Tests--For Initial, Combined Certification and Initial,
Recurrent, and Requalification Training Categories (see Sec. Sec.
121.1411; 121.1413; 121.1415; 121.1417; 121.1419; 121.1431;
121.1433; 121.1435; 121.1437; 121.1439; 121.1441; 121.1451;
121.1453; 121.1455; and 121.1471)
Attachment 2. Basic Aircraft and Specific Aircraft Type Training
Requirements --Subjects and Tests--For Initial, Combined
Certification and Initial, Transition, Recurrent, Requalification,
Differences, and Special Training Categories (see Sec. Sec.
121.1411; 121.1413; 121.1415; 121.1417; 121.1431; 121.1433;
121.1435; 121.1437; 121.1439; 121.1441; 121.1451; 121.1453;
121.1455, and 121.1471)
Attachment 3. Generic Training Requirements--Subjects and Tests--For
Certification (see Sec. Sec.  121.1411; 121.1413; 121.1415;
121.1417; 121.1419; 121.1421; 121.1423; 121.1425; 121.1431;
121.1433; 121.1435; 121.1437; 121.1439; 121.1441; 121.1451;
121.1453; and 121.1471)
ttachment 4. Evaluation Requirements and Performance Standards For
Initial, Combined Certification and Initial, Transition, Recurrent,
Requalification, Differences, and Special Training Categories (see
Sec. Sec.  121.1411; 121.1413; 121.1415; 121.1417; 121.1419;
121.1421; 121.1423; 121.1425; 121.1431; 121.1433; 121.1435;
121.1437; 121.1439; 121.1441; 121.1451; 121.1453; and 121.1471)
-----------------------------------------------------------------------

BEGIN INFORMATION

Introduction

A. What are Qualification Performance Standards (QPS)?

    The QPS defines the FAA standards by providing all of the tasks,
areas of training and evaluation, including activities, procedures, and
knowledge needed to qualify and certificate aircraft dispatchers for
performing in operations under this part. The QPS document for
dispatchers is part 121 appendix T: Aircraft Dispatcher Qualification
Performance Standards. This QPS will be used by certificate holders
operating under part 121, by training center certificate holders when
supporting certificate holders and other commercial operators that
operate under part 121 and by Flight Standards personnel during
approval, evaluation and surveillance of aircraft dispatcher training
programs. The QPS incorporates a continuous analysis process which
enables the certificate holder to maintain and refine the training
process by continually monitoring the effectiveness and efficiency of
the training program.

B. What types of materials are contained within this document?

    This QPS contains Information and QPS Requirements.
    1. Information: Explanations or suggestions, which clarify or
support regulatory requirements, found in the Code of Federal
Regulations or in this QPS document. Explanations or suggestions are
provided as guidance and are not regulatory (not mandatory). This
guidance appears under the heading ``BEGIN INFORMATION'' and uses the
terms ``should'' or ``may'' to indicate that it is not mandatory.
    2. QPS Requirements: Aircraft Dispatcher QPS requirements are
regulatory and mandatory. These requirements appear under the heading
``BEGIN QPS REQUIREMENTS'' and use the terms ``must'' and ``may not.''

C. Can the reader rely solely on this document for aircraft dispatcher
qualification and related training requirements?

    No, do not rely solely on this document for regulatory requirements
in these areas. The reader must also use 14 CFR part 121, subpart CC.

D. How can I get answers to questions about the contents of this
appendix?

    1. You may contact: U.S. Department of Transportation, Federal
Aviation Administration Flight Standards Service, Air Transportation
Division, AFS-210, 800 Independence Avenue, SW., Washington, DC 20591,
Telephone:<PHONE_NUMBER>, Fax:<PHONE_NUMBER>.
    2. You may find answers to questions on the Flight Standards
Internet Web Site at: ``http://www.faa.gov/about/office_org/
headquarters_offices/avs/offices/afs/.'' On this Web Site you will
find Flight Standards Programs, Aviation Safety Inspector Handbooks and
Documents, the current Aviation Regulations (14 CFR), Advisory
Circulars, and other items of interest. Also linked from this site are
additional information sources and other FAA links.

E. Why do we need a QPS for aircraft dispatchers?

    1. To provide the certificate holder with a minimum set of
standards for developing the following:
    (a) Training and certification programs,
    (b) Performance standards, and
    (c) Evaluation criteria as they relate to the aircraft dispatcher
job function.
    2. To provide the certificate holder with the requirements for a
continuous analysis process.
    3. To provide routine and periodic update capability. This
capability is needed to respond to accidents, incidents, or rapidly
occurring changes to equipment and operations. All changes made to this
appendix will be subject to public notice and comment, unless good
cause exists to support a finding that notice and comment would be
impracticable, unnecessary, or contrary to the public interest.

F. Where can each type of standard be found in the QPS?

    1. Attachment 1 has the general knowledge and skills requirements.
    2. Attachment 2 has the basic aircraft and specific aircraft type
training requirements.
    3. Attachment 3 contains generic training requirements for
certification. With this attachment, certificate holders would have the
option to provide additional training subjects, which

when combined with Attachments 1 and 2, would lead to the issuance of
an aircraft dispatcher certificate.
    4. Attachment 4 has the required evaluation requirements and
performance standards for each task and knowledge area.

G. Where can definitions and acronyms be found?

    The definitions relevant to this QPS appear in Sec.  121.1405.
Acronyms are as follows:

ACARS Aircraft Communications Addressing and Reporting System
ADPM Aircraft Dispatcher Procedures Manual
AFD Airport Facility Directory
AFM Airplane Flight Manual
AIM Aeronautical Information Manual
AIRMET Airman Meteorological Report
ARTCC Air Route Traffic Control Center
ASD Aircraft Situation Display
ATC Air Traffic Control
ATIS Automated Terminal Information System
CEP Central East Pacific
CRM Crew Resource Management
DPD Dispatch Program Designee
DRM Dispatch Resource Management
EFIS Electronic Flight Indicating Systems
EGPWS Enhanced Ground Proximity Warning System
ETOPS Extended Operations
ETP Equal Time Point
EWINS Enhanced Weather Information System
FCOM Flight Crew Operating Manual
FDC Flight Data Center
FMS Flight Management System
FSS Flight Service Station
GOM General Operating Manual
GPS Global Positioning System
GPWS Ground Proximity Warning System
HF High Frequency
IAP Initial Approach Point
ICAO International Civil Aviation Organization
INS Inertial Navigation System
IOS Instructor's Operating Station
LOFT Line Oriented Flight Training
LORAN Long Range Navigation
MEL Minimum Equipment List
METAR Meteorological Aviation Routine Weather Report
MNPS Minimum Navigation Performance Specification
NATS North Atlantic Track System
NDB Non-directional Radio Beacon
NOPAC North Pacific
PACOTS Pacific Organized Track System
PIC Pilot in Command
PRM Precision Radar Monitor
QPS Qualification Performance Standards
RNAV Area Navigation
RNP Required Navigation Performance
RVR Runway Visual Range
RVSM Reduced Vertical Separation Minimum
SID Standard Instrument Departure
SIGMET Significant Meteorological Report
SFAR Supplemental Federal Aviation Regulation
STAR Standard Terminal Arrival Route
TAF Terminal Aerodrome Forecast

H. What references are recommended?

    The following references (as amended) were used to prepare detailed
knowledge and skill standards for tasks. They are strongly recommended
for providing further details for lesson development.
    1. 14 CFR part 1, Definitions and Abbreviations.
    2. 14 CFR part 65, Certification: Airmen Other than Flight
Crewmembers.
    3. 14 CFR part 91, General Operating and Flight Rules.
    4. 14 CFR part 119, Certification: Air Carriers and Commercial
Operators.
    5. 14 CFR part 121, Operating Requirements: Domestic, Flag, and
Supplemental Operations.
    6. 14 CFR part 139, Certification of Airports.
    7. AC 00-6, Aviation Weather.
    8. AC 00-45E, Aviation Weather Services.
    9. AC 25.1581-1, Airplane Flight Manual.
    10. AC 60-22, Aeronautical Decision Making.
    11. AC 60-28, English Language Skill Standards.
    12. AC 61-27, Instrument Flying Handbook.
    13. AC 61-84, Role of Preflight Preparation.
    14. AC 120-28, Criteria for Approval of Category III Landing
Weather Minima.
    15. AC 120-29, Criteria for Approving Category I and Category II
Landing Minima for Approach.
    16. AC 120-42a, Extended Range Operations (ETOPS).
    17. AC 120-55, TCAS II Operational Approval for Air Carriers.
    18. AC 120-59, Air Carrier Internal Evaluation Programs.
    19. AC 120-71, Standard Operating Procedures for Flight Deck
Crewmembers.
    20. AC 120-88, Preventing Injuries Caused by Turbulence.
    21. AC 121-32, Dispatch Resource Management Training.
    22. NTSB 830, Notification and Reporting of Aircraft Accidents or
Incidents and Overdue Aircraft, and Preservation of Aircraft Wreckage,
Mail, Cargo, and Records.
    23. Aeronautical Information Manual (AIM).
    24. International Flight Information Manual (IFIM).
    25. En route Low and High Altitude Charts.
    26. Profile Descent Charts.
    27. Standard Instrument Departure (SID).
    28. Standard Terminal Arrival Routes (STAR).
    29. Airport Facility Directory (AFD) and Instrument Approach
Procedure Charts (IAP).
    30. National Flight Data Center Notices to Airmen (FDC NOTAM).
    31. Integrated Measurement of Crew Resource Management and
Technical Flying Skills, DOT/FAA/RD-93/26.
    32. Transportation Security Regulations (TSRs).
    33. HMR 175, Hazardous Materials Regulations, Carriage by Aircraft.
    34. FAA Order 8040.4, Safety Risk Management.
    35. Air Transportation Operations Inspector's Handbook, 8400.10.

I. What is the continuous analysis process and how is it incorporated
in this QPS? (see Sec. Sec.  121.1437(a)(10) and 121.1441)

    1. The continuous analysis process is a certificate holder internal
evaluation and improvement process. The continuous analysis process
will enable the certificate holder to maintain and refine the training
process by continually monitoring the effectiveness and efficiency of
the process. Various assessment tools (testing, checking, inspection,
documenting, evaluation, and analysis) will be used to validate the
effectiveness of a training program or the need to change a training
program.

END INFORMATION

-----------------------------------------------------------------------

BEGIN QPS REQUIREMENT

    2. A continuous analysis process is incorporated in this QPS
through integration with the qualification and training program. The
certificate holder is responsible for designating responsibility for
the process. The certificate holder must ensure appropriate and
adequate assessment tools (testing, checking, critique, inspection,
observation, documenting, evaluation, and analysis) are utilized to
enable the certificate holder to validate the effectiveness of the
qualification and training program, or the need to change that program.
The certificate holder must describe the attributes of the continuous
analysis process in the certificate holder's FAA approved training
program.

END QPS REQUIREMENT

-----------------------------------------------------------------------

BEGIN INFORMATION

    3. Components of a Continuous Analysis Process
    (a) Qualification and training program as approved by the
Administrator.
    (b) Attributes of the continuous analysis process.

    (1) Who is responsible?
    (2) Who has authority to change the process?
    (3) Description of the process.
    (4) Controls. Policy, procedure, training, evaluation.
    (5) Documenting and measurement.
    (6) Interfaces between Departments. Consistency (policy,
procedures, manuals).
    (i) Across Departments.
    (ii) Across Divisions.
    (c) Assessment tools (adequate and appropriate).
    (1) Testing.
    (2) Checking.
    (3) Critique.
    (4) Inspection and observation.
    (5) Documenting.
    (6) Evaluation and analysis.
    (d) Modification and adjustment of the qualification and training
program.
    (e) Approval for modification and adjustment.

J. How is Dispatch Resource Management (DRM) training incorporated in
this QPS? (see Sec.  121.1433(b)(7))

    1. DRM training is incorporated through the certificate holder's
aircraft dispatcher qualification and training program and the daily
application of on the job skills.
    2. DRM Training and Evaluation requirements for initial, combined
certification and initial, recurrent, and requalification training
categories are contained in attachments 1, 3, and 4.

END INFORMATION

-----------------------------------------------------------------------

BEGIN QPS REQUIREMENT

    3. DRM Training and Evaluation.
    (a) Training. DRM training is a component of the initial, combined
certification and initial, recurrent, and requalification training
categories. drm training must consist of the requirements listed in
Attachment 4.
    (b) Evaluation. Evaluation of an aircraft dispatcher's practical
application of DRM skills must occur as follows:
    (1) During the proficiency test (for initial or combined
certification and initial training) and during the proficiency check
(for recurrent or requalification training).
    (2) During the supervised operating experience delivered after
initial, combined certification and initial, or requalification
training.

END QPS REQUIREMENT

-----------------------------------------------------------------------

BEGIN INFORMATION

    4. Daily Application of DRM for Job Skills.
    (a) The following are examples of how the daily application of DRM
will assist in developing DRM skills:
    (1) Briefing during the changeover period between an aircraft
dispatcher coming on duty, and the aircraft dispatcher going off duty.
    (2) Briefing of the flight crews.
    (3) The aircraft dispatcher's ability to manage risk and mitigate
potential problems.
    (4) Obtaining required operational information.
    (5) Performance feedback from operational control personnel on the
aircraft dispatcher's decision making process.
    (6) The aircraft dispatcher's ability to handle abnormal situations
and emergencies.
    (7) Interaction with fellow aircraft dispatchers.
    (8) Interaction with various departments within the airline.
    (b) Joint DRM Training:
    (1) Certificate holders are discovering the value of revising DRM
training to reach varied employee groups and to combine those groups
during training. The objective is to improve the effectiveness and
safety of the entire operations team.
    (2) Aircraft dispatchers are required to observe flightdeck
operations as part of initial, combined certification and initial,
recurrent, and requalification training. Some certificate holders
include familiarization visits to the aircraft dispatchers' operational
control center to provide the flight crewmembers insight into the joint
responsibility of the pilot in command and the aircraft dispatcher.
These familiarization visits have commonly been part of the special
training offered to the first time captains. The FAA encourages the use
of aircraft dispatchers in Line Oriented Flight Training (LOFT).
    (3) The certificate holder should provide realistic training
scenarios for aircraft dispatchers to improve their daily decision
making process.
    (4) DRM refers to the effective use of all available resources
including, human resources, hardware, and information. Human resources
include all other groups routinely working with the airline operational
control center (or pilot in command) who are involved in decisions that
are required to operate a flight safely. DRM is not a single task. DRM
is a set of competencies that must be evident in all tasks in this QPS.
    (5) DRM training is subject to the continuous analysis process
required by Sec.  121.1441 of this part.
    (6) The DRM Advisory Circular (AC 121-32 as amended) discusses in
greater detail how to integrate DRM into operational control and
numerous departments within the certificate holder.

K. Tables and Flowchart

    1. The following tables summarize aircraft dispatcher training
requirements for certificate holders.
    2. Table 1 shows the baseline programmed hours for aircraft
dispatcher training programs. The Administrator considers the
certificate holder's training program, level of operational complexity,
and aircraft dispatcher responsibilities when determining whether to
increase the number of baseline programmed hours.
    3. Table 2 shows the minimum progammed hours a certificate holder
may submit to the administrator for a training program with reduced
hours. The Administrator considers the certificate holder's training
program, level of operational complexity, and aircraft dispatcher
responsibilities when determining whether to approve a reduction in
programmed hours.
    4. Table 3 shows the requalification training program and
qualification requirements. The table shows five phases based on the
number of months of lapsed currency. The certificate holder may
requalify a previously qualified dispatcher for up to 36 months. In
accordance with Sec.  121.1419, the training and evaluation must be
initiated and successfully completed prior to the end of the specific
lapsed period. Initial training is required when an aircraft dispatcher
has been out of currency for 36 months or more.
    5. Table 4 shows the tasks in which each aircraft dispatcher must
be trained and evaluated. In Table 4 an ``X'' means that the aircraft
dispatcher must complete the task satisfactorily. An ``N/A'' means that
the task is not applicable.
    6. Table 5 shows the ``Personnel Authorized To Administer Aircraft
Dispatcher Training and Evaluation and To Conduct Observation
Activities Under Subpart CC.''
    7. Flowchart 1 is included to illustrate the curriculum path,
evaluations, and timeline for initial and combined certification and
initial training programs.

END INFORMATION

-----------------------------------------------------------------------

BEGIN QPS REQUIREMENT

  Table 1--Baseline Programmed Hours for Aircraft Dispatchers: Training Program and Qualification Requirements
                                              [See Sec.   121.1435]
----------------------------------------------------------------------------------------------------------------
                                                                Training categories
                                 -------------------------------------------------------------------------------
            Activity                  Initial for                                                  Combined
                                     certificated          Recurrent          Transition       certification and
                                      dispatchers                                                   initial
----------------------------------------------------------------------------------------------------------------
Generic Training (see attachment  N/A...............  N/A...............  N/A...............  136.
 3).
General Knowledge and Skills      48................  16................  N/A...............  32.
 Segment (see attachment 1).
Basic Aircraft (see attachment    32................  N/A...............  N/A...............  32.
 2).
Practical Test..................  N/A...............  N/A...............  N/A...............  Required.
Specific Training per Aircraft    8.................  4.................  8.................  8.
 Type (see attachment 2).
General Knowledge for Flag        8*................  N/A...............  N/A...............  8*.
 Operations (see attachment 1).
General Knowledge per Flag Area   2*................  2*................  N/A...............  2*.
 of Operation (see attachment 1).
Supervised Operating Experience,  8.................  N/A...............  N/A...............  8.
 Domestic.
Supervised Operating Experience,  8*................  N/A...............  N/A...............  8*.
 per Flag Area of Operation.
Operating Familiarization.......  Required..........  Required..........  N/A...............  Required.
Proficiency Test................  Required..........  N/A...............  Required..........  Required.
Proficiency Check...............  N/A...............  Required..........  N/A...............  N/A.
----------------------------------------------------------------------------------------------------------------
* The Administrator may require additional programmed hours contingent on the level of the training program,
  operational complexity, and responsibilities of the dispatcher.

   Table 2--Minimum Programmed Hours for Aircraft Dispatchers: Training Program and Qualification Requirements
                                              [See Sec.   121.1435]
----------------------------------------------------------------------------------------------------------------
                                                                Training categories
                                 -------------------------------------------------------------------------------
            Activity                  Initial for                                                  Combined
                                     certificated          Recurrent          Transition       certification and
                                      dispatchers                                                   initial
----------------------------------------------------------------------------------------------------------------
Generic Training (see attachment  N/A...............  N/A...............  N/A...............  136.
 3).
General Knowledge and Skills      48................  8.................  N/A...............  32.
 Segment (see attachment 1).
Basic Aircraft (see attachment    24................  N/A...............  N/A...............  32.
 2).
Practical Test..................  N/A...............  N/A...............  N/A...............  Required.
Specific Training per Aircraft    4.................  2.................  4.................  4.
 Type (see attachment 2).
General Knowledge for Flag        8.................  N/A...............  N/A...............  8.
 Operations (see attachment 1).
General Knowledge per Flag Area   2.................  2.................  N/A...............  2.
 of Operation (see attachment 1).
Supervised Operating Experience,  8.................  N/A...............  N/A...............  8.
 Domestic.
Supervised Operating Experience,  8.................  N/A...............  N/A...............  8.
 per Flag Area of Operation.
Operating Familiarization.......  Required..........  Required..........  N/A...............  Required.
Proficiency Test................  Required..........  N/A...............  Required..........  Required.
Proficiency Check...............  N/A...............  Required..........  N/A...............  N/A.
----------------------------------------------------------------------------------------------------------------

                   Table 3--Requalification Programmed Hours for Aircraft Dispatchers: Training Program and Qualification Requirements
                                                                  [See Sec.   121.1419]
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Months lapse in currency
                                    --------------------------------------------------------------------------------------------------------------------
              Activity                                         Phase II at least 6   Phase III at least 12   Phase IV at least 24
                                       Phase I less than 6    months, but less than  months, but less than  months, but less than   Phase V 36 months or
                                             months                 12 months              24 months              36 months                 more
--------------------------------------------------------------------------------------------------------------------------------------------------------
Missed Recurrent Modules (see        Required..............  Required..............  Required.............  Required.............  N/A.
 attachments 1 and 2).

General Knowledge and Skills         0.....................  2.....................  4....................  8....................  Initial.
 Segment (see attachment 1).
Specific Training per Aircraft Type  0.....................  1.....................  2....................  2....................  Initial.
 (see attachment 2).
General Knowledge per Flag Area of   0.....................  2.....................  2....................  2....................  Initial.
 Operation (see attachment 1).
Supervised Operating Experience,     0.....................  4.....................  8....................  8....................  Initial.
 Domestic.
Supervised Operating Experience,     0.....................  2.....................  2....................  2....................  Initial.
 per Flag Area of Operation.
Operating Familiarization..........  Required if not         Required if not         Required.............  Required.............  Required.
                                      completed in previous   completed in previous
                                      12 months.              12 months.
Proficiency Tests or Checks (see     Proficiency Check       Proficiency Check       Proficiency Check      Proficiency Check      Proficiency Test
 Table 4 and attachment 4).           Required if not         Required if not         Required.              Required.              Required.
                                      completed in previous   completed in previous
                                      12 months.              12 months.
--------------------------------------------------------------------------------------------------------------------------------------------------------

                   Table 4--Training Category Evaluation Requirements for Aircraft Dispatchers
                                               [See Attachment 4]
----------------------------------------------------------------------------------------------------------------
                                                               Proficiency test                    Proficiency
                                             ---------------------------------------------------      check
          Area of evaluation  tasks                                                 Combined    ----------------
                                                  Initial         Transition     certification    Recurrent and
                                                                                and initial*     requalified
----------------------------------------------------------------------------------------------------------------
I. Area of Evaluation: General
    A. Equipment Knowledge..................               X                X                X                X
    B. Aircraft Performance and Limitations                X                X                X                X
     Knowledge..............................
    C. Operating Requirements...............               X              N/A                X                X
    D. National Weather System..............               X              N/A                X                X
    E. National NOTAM System................               X              N/A                X                X
II. Area of Evaluation: Duty Period
 Orientation
    A. Operations Orientation...............               X              N/A                X                X
    B. Dispatcher Shift Turnover............               X              N/A                X                X
    C. Shift Self Briefing..................               X              N/A                X                X
    D. Certificate Holder Manuals,                         X                X                X                X
     Procedures, and Operating Information..
III. Area of Evaluation: Planning and
 Executing a Dispatch Release
    A. Obtain Required Information..........               X              N/A                X                X
    B. Flight Planning......................               X                X                X                X
    C. Create and Issue Dispatch Release....               X              N/A                X                X
    D. Briefing Flight Crews................               X              N/A                X                X
IV. Area of Evaluation: Flight Monitoring
    A. Updating and Gathering Information...               X              N/A                X                X
    B. Operational Control Decision-Making..               X              N/A                X                X
    C. Amend Dispatch Release...............               X              N/A                X                X
V. Area of Evaluation: Situation Management
    A. Dispatch and Aircraft Abnormality or                X                X                X                X
     Emergency..............................
    B. Collection and Dissemination of                     X              N/A                X                X
     Information on Overdue or Missing
     Aircraft...............................
VI. Area of Evaluation: Dispatch Resource
 Management
    A. Demonstrate and apply DRM concepts...               X              N/A                X                X
----------------------------------------------------------------------------------------------------------------
*In addition to the Proficiency Test, a Practical Test is required as prescribed in Attachment 3.

                         Table 5--Personnel Authorized To Administer Aircraft Dispatcher Training and Evaluation, and To Conduct Observation Activities Under Subpart CC
                                                                            [See Sec.  Sec.   121.1421 and 121.1439]
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Employer and position
                                                         ---------------------------------------------------------------------------------------------------------------------------------------
                                                          Other than employees of the part                            The part 119 certificate holder                                  FAA
                                                               119 certificate holder      -----------------------------------------------------------------------------------------------------
      Aircraft dispatcher training, evaluation, and      ----------------------------------
         observation activities under subpart CC                                 Non-         Certificated         Non-                                             Dispatch     Aviation safety
                                                            Certificated     certificated      dispatcher      certificated     Certificated        Check           program         inspector
                                                             dispatcher       dispatcher       instructor       dispatcher       dispatcher       dispatcher        designee        operations
                                                             instructor       instructor                        instructor
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Training And Evaluation
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Generic Training, General Knowledge and Skills, and                \a\ X            \a\ X                X            \a\ X   ...............               X                X   ...............
 Basic Aircraft.........................................
DRM, Certificate Holder Computer Systems, Computer        ...............  ...............               X   ...............  ...............               X                X   ...............
 Flight Planning, Contingency Operations, Practical
 Dispatch Applications..................................
Specific Aircraft Type..................................           \a\ X            \a\ X                X            \a\ X   ...............               X                X   ...............
Flag and Flag Area of Operations........................           \a\ X   ...............               X   ...............  ...............               X                X   ...............
Supervised Operating Experience.........................  ...............  ...............           \b\ X   ...............           \b\ X                X                X   ...............
Proficiency Test (Initial, Transition)..................  ...............  ...............  ...............  ...............  ...............               X                X                X
Proficiency Check (Recurrent, Requalification)..........  ...............  ...............  ...............  ...............  ...............               X                X                X
Practical Test for Certificate..........................  ...............  ...............  ...............  ...............  ...............  ...............               X                X
Proficiency Test (Combined Certification and Initial)...  ...............  ...............  ...............  ...............  ...............  ...............               X                X
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Observation Activities
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Observation of Dispatch Program Designee (DPD)..........  ...............  ...............  ...............  ...............  ...............  ...............  ...............               X
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
\a\ Must be acceptable to the Administrator.
\b\ May be conducted by a check dispatcher or a person who meets the experience requirements of Sec.   121.1417.

END QPS REQUIREMENT

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BEGIN INFORMATION

BILLING CODE 4910-13-P

[GRAPHIC] [TIFF OMITTED] TP12JA09.037

BILLING CODE 4910-13-C
-----------------------------------------------------------------------

END INFORMATION

Attachment 1 of Appendix T to Part 121

General Knowledge and Skills Requirements--Subjects and Tests--for
Initial, Combined Certification and Initial, Recurrent, and
Requalification Training Categories

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BEGIN INFORMATION

A. General Knowledge and Skills Segment for Initial, Combined
Certification and Initial, Recurrent, and Requalification. (See
Sec. Sec.  121.1411; 121.1413; 121.1415; 121.1417; 121.1431; 121.1433;
121.1435; 121.1437; 121.1439; 121.1441; 121.1451; 121.1453; 121.1455;
and 121.1471)

    1. The general knowledge and skills segment introduces the student
to the certificate holder, its policies, and operations. The general
knowledge and skills segment also includes other pertinent information
that prepares the student for specific ground and skills training,
including how to use the certificate holder's operating manuals for
exercising operational control.
    2. The general knowledge and skills segment includes required
subjects. In addition, some of the subjects have examples. These
examples are for clarification only and are not all inclusive.
    3. For recurrent and requalification see the discussion under
general knowledge and skills segment for recurrent and requalification
in paragraph B of this attachment.

END INFORMATION

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BEGIN QPS REQUIREMENT

    4. The FAA Aircraft Dispatcher Knowledge Test is a requirement for
certification and the practical test. The certificate holder's testing
under this attachment is not a substitute for the FAA Aircraft
Dispatcher Knowledge Test.
    5. Training is required for all subjects listed in each area of
instruction that pertain to the certificate holder's operations
specifications for persons in initial, combined certification and
initial, recurrent, and requalification training. Training is also
required for subjects not listed in each area of instruction, but that
pertain to a certificate holder's operation. The aircraft dispatcher
must understand the subjects required for the areas of instruction
listed in Attachment 1 of this appendix.
    6. The certificate holder must administer a knowledge test for the
subjects in each area of instruction. The knowledge test must be
written or computer based. The FAA must approve the form and content in
each area of instruction. An individual must satisfactorily complete
the knowledge test. To satisfactorily complete a knowledge test, a
score of 80% or better in each area of instruction is required and a
qualified person must correct the test to 100%. Correction of missed
questions must include a discussion of which answer is correct, and why
the answer selected is incorrect. Retraining is required in each area
of instruction when a score of 80% or better is not achieved.
Retraining is followed by reevaluation of the student in each retrained
area of instruction. The form and content of the reevaluation must also
be approved by the FAA. The knowledge tests for each training category
must meet the following requirements:
    (a) For initial and combined certification and initial, a knowledge
test must be comprised of the minimum number of questions required for
the subjects within each area of instruction.
    (b) For recurrent training, a knowledge test must be comprised of
at least 20 questions selected from the applicable areas of
instruction.
    (c) For requalification training that requires missed recurrent
training modules, each recurrent knowledge test must be comprised of at
least 20

questions per missed recurrent training module, selected from the
applicable areas of instruction. For each activity not completed as
part of recurrent training (as required by Table 3 of this appendix), a
test comprised of subjects selected from the applicable areas of
instruction must have at least 5 questions per required activity.
    7. The FAA may allow distance learning for subjects in each area of
instruction unless otherwise indicated. However, the FAA will not
approve cumulative distance learning hours that equal more than 50% of
the total required programmed hours as listed in Tables 1, 2 or 3 of
this appendix.
    8. General Knowledge required--Areas of Instruction--With Subjects:
    (a) Area of Instruction: Introduction and Orientation. (5 questions
required)
    Subjects:
    (1) Course contents, schedules, and materials.
    (2) Key personnel.
    (3) Record keeping requirements.
    (4) Drug testing and alcohol testing.
    (5) Identification badges.
    (6) Certificate holder publications.
    (7) Schedule.
    (8) Dispatcher's duties and responsibilities.
    (9) Joint dispatcher and pilot in command responsibilities.
    (b) Area of Instruction: Applicable Federal Regulations. (10
questions required)
    Subjects:
    (1) 14 CFR part 1.
    (2) 14 CFR part 91.
    (3) 14 CFR part 119.
    (4) 14 CFR part 121.
    (5) 14 CFR part 139.
    (6) 49 CFR part 175 (HMR).
    (7) 49 CFR part 830 (NTSB).
    (8) Special Federal Aviation Regulations (SFARs).
    (9) 49 CFR Chapter 12 (TSR).
    (c) Area of Instruction: Manual overview. (10 questions required)
Subjects:
    (1) The certificate holder's operations specifications.
    (2) Manuals containing the following:
    (i) Procedures established by FAA authorized exemptions to certain
Federal Aviation Regulations (if applicable).
    (ii) Procedures established by FAA authorized deviations to certain
Federal Aviation Regulations (if applicable).
    (iii) Minimum Equipment List (MEL).
    (iv) Configuration Deviation List (CDL).
    (v) Dispatch Deviation Guide (DDG) procedures.
    (vi) Maintenance flight logs procedures.
    (vii) Procedures for maintenance, test, training, and ferry
flights.
    (viii) Deicing and anti-icing procedures.
    (ix) The process for gathering safety related information such as
NOTAMs and weather.
    (x) The certificate holder's approved training program.
    (xi) Certificate holder security procedures and directives.
    (xii) Certificate holder communications and procedures.
    (xiii) Emergency procedures.
    (xiv) Procedures for determining whether hazardous materials are on
board an aircraft and notification procedures in an emergency.
    (xv) Dispatch procedures.
    (xvi) Weight and balance procedures.
    (xvii) Contents of the Airplane Flight Manual.
    (xviii) Certificate holder operations (e.g., GOM, FOM).
    (xix) Station operations procedures.
    (xx) Crew operating procedures.
    (d) Area of Instruction: Meteorology. (15 questions required).
    Subjects:
    (1) Upper air meteorology.
    (2) METAR.
    (3) TAF.
    (4) SIGMET-AIRMET.
    (5) Area forecast.
    (6) Winds aloft (high and low altitude).
    (7) Surface meteorology.
    (8) Thunderstorms.
    (9) Tornadoes.
    (10) Tropical weather (if applicable).
    (i) Typhoons.
    (ii) Tropical storms.
    (iii) Hurricanes.
    (11) Atmospheric hazards to aviation:
    (i) Low level windshear.
    (ii) Microburst.
    (iii) Mountain waves (if applicable).
    (iv) Turbulence (all types).
    (v) Icing.
    (vi) Reduced visibility (e.g., fog, ice fog, smog).
    (vii) Volcanic ash.
    (12) FAA approved weather service providers and approved sources.
    (13) Interpretation and use of weather charts.
    (14) Enhanced Weather Information System (EWINS), (if applicable).
    (e) Area of Instruction: Approach plates and charts. (5 questions
required).
    Subjects:
    (1) SIDS and DP.
    (2) STARS.
    (f) Area of Instruction: Navigation Aids and Publications. (10
questions required).
    Subjects:
    (1) ILS/Localizer.
    (2) ILS PRM (if applicable).
    (3) VOR and VOR/DME.
    (4) VOR Classification.
    (5) NDB.
    (6) RNAV (e.g., GPS, Inertial).
    (7) Class I, Class II, or Performance Based Navigation (as
applicable).
    (8) Terminal and en route charts and publications.
    (9) Inoperative navigation aids.
    (10) RADAR.
    (g) Area of Instruction: Airport characteristics. (5 questions
required).
    Subjects:
    (1) Airports (emphasizing special or unique characteristics).
    (2) Runway configurations (e.g., parallel runways, orientation).
    (3) Runway surfaces (e.g., grooved, porous friction, runway weight
bearing capacity).
    (4) Obstacles.
    (5) Slope.
    (6) Elevation.
    (7) Terrain features.
    (8) Methods of receiving information about airport operations and
conditions.
    (9) Airport lighting and marking.
    (h) Area of Instruction: Air Traffic Control. (15 questions
required).
    Subjects:
    (1) Air Traffic Control communication and coordination.
    (2) Instrument approach procedures.
    (3) Terminal departure procedures.
    (4) Terminal arrival procedures.
    (5) En route procedures (e.g., strategic and tactical planning
tools such as Coded Departure Routes (CDR), National Route Program
(NRP), Severe Weather Avoidance Procedures (SWAP)).
    (6) Flow Control, ARTCC, approach, departure, tower, ground, FSS.
    (7) National Airspace System.
    (8) High Altitude Redesign (HAR).
    (9) Airspace (Class A-G).
    (10) Controlled and uncontrolled airspace and airports.
    (11) Approved instrument approach procedures (operations
specifications).
    (12) Information required on ATC Flight Plans (e.g., RNP, RVSM).
    (13) Collaborative Decision Making (CDM) (as applicable).
    (14) Certificate holder policy on reroutes and deviations and
impact on operational control.
    (i) Area of Instruction: NOTAMS (as applicable) (10 questions
required).
    Subjects:
    (1) Local (L).
    (2) Distant (D).
    (3) FDC.
    (4) Chart NOTAMs.
    (5) Chart supplements.
    (6) FIR boundary NOTAMs.
    (7) Oceanic NOTAMs.
    (8) ATC NOTAMs.
    (9) Military NOTAMs.
    (10) TFRs and prohibited airspace.
    (11) Airport Facility Directory (AFD).
    (12) Certificate holder.

    (13) Field conditions.
    (14) SFARs.
    (15) Method for gathering and disseminating NOTAMs.
    (16) Other NOTAM sources.
    (j) Area of Instruction: Crewmember requirement, if applicable per
certificate holder procedures. (5 questions required).
    Subjects:
    (1) Duty time requirements.
    (2) Qualification.
    (i) Aircraft.
    (ii) Airports.
    (iii) Areas.
    (iv) Takeoff and landing minimums.
    (k) Area of Instruction: Dispatch Resource Management (DRM)
Training.
    Distance learning not allowed. (5 questions required).
    Subjects:
    (1) Briefings.
    (2) Assertiveness.
    (3) Inquiry.
    (4) Conflict resolution.
    (5) Interdepartmental coordination process.
    (6) Interpersonal relationships.
    (7) Situational awareness.
    (8) Preparation, planning, and vigilance.
    (9) Time management (prioritizing).
    (10) Tactical and strategic use of resources.
    (11) Stress management.
    (12) Decisionmaking process.
    (13) Multi-tasking.
    (14) Risk management.
    (15) Leadership.
    (16) Communication.
    (l) Area of Instruction: Ground de-ice and anti-ice program (5
questions required).
    Subjects:
    (1) Types, purpose, characteristics, and effectiveness of de-ice
and anti-ice fluids.
    (2) De-ice and anti-ice handling and performance implications.
    (3) Aircraft surface contamination and critical area
identification.
    (4) Use of holdover times.
    (5) Aircraft de-ice and anti-ice procedures and checks to detect
contaminated surfaces.
    (m) Area of Instruction: Computer System, as applicable. Distance
learning not allowed. (10 questions required).
    Subjects:
    (1) Weather.
    (2) Flight planning.
    (3) Dispatch release.
    (4) Irregular operations.
    (5) Takeoff, en route, and landing gross weight calculations.
    (6) Weight and balance.
    (7) Flight monitoring, times, and schedule.
    (8) Airborne and ground based aircraft situation displays (e.g.,
ASD).
    (9) NOTAMs.
    (10) Computer applications and technology required to perform
aircraft dispatcher duties.
    (n) Area of Instruction: Contingency operations for maintaining
operational control in the event of single or multiple system failures
(e.g., power, communication). Distance learning not allowed. (5
questions required).
    (o) Area of Instruction: Other required training. The hours for
other required training are in addition to approved programmed hours of
instruction stated in Table 1 of this appendix.
    Subjects:
    (1) Awareness training for hazardous materials (part 121, subpart
Z).
    (2) Drug testing program and alcohol misuse prevention program
(part 121 appendices I and J).
    (3) Security training (49 CFR part 1544).
    9. Training for a specific type of operation, Domestic or Flag.
    (a) Area of Instruction: Domestic operations: (15 questions
required).
    Subjects:
    (1) Definition of a domestic operation and what constitutes a
domestic operation.
    (2) The certificate holder's approved operations specifications
related to Domestic operations. Examples:
    (i) Special use airspace (e.g., Domestic RVSM).
    (ii) Fuel reserves for domestic operations.
    (iii) Operations specification A 12 (Operations to certain foreign
airports).
    (iv) Exemptions or deviations (if applicable).
    (v) Operations specification C 70 (Authorized airports).
    (3) En route operations over routes and diversions, if applicable,
that may expose passengers and crew to extreme environmental
conditions. Examples:
    (i) Western U.S. terrain clearance and driftdown.
    (ii) Ozone and hazardous weather.
    (4) Unique domestic instrument approach and departure procedures.
Examples:
    (i) Missed approach procedures.
    (ii) Unique local procedures.
    (iii) Special instrument approach and departure procedures.
    (iv) Specific SFAR requirements (if applicable).
    (v) Engine out departure procedures.
    (5) Required Navigation Performance (RNP) or Performance Based
Navigation.
    (6) Domestic communications system; air to ground, radio relay.
    (7) Procedures for determining alternate airport requirements.
Examples:
    (i) Alternate airport selection.
    (ii) Changes to alternates.
    (8) Crewmember requirement, if applicable per certificate holder
procedures.
    (i) Duty time requirement.
    (ii) Qualification.
    (A) Aircraft.
    (B) Airports.
    (C) Areas.
    (D) Takeoff and landing minimums.
    (9) Dispatch release and its validity time for an intermediate
airport.
    (10) Other issues surrounding operational control of domestic
operations. Examples:
    (i) Holding fuel requirements.
    (ii) Dispatching into congested airspace.
    (iii) Reanalysis of airborne flights.
    (iv) Uncontrolled airspace authorizations, en route and terminal.
    (b) Area of Instruction: General knowledge for Flag Operations: (10
questions required).
    Subjects:
    (1) Definition of a flag operation and what constitutes a flag
operation.
    (2) Flag regulations.
    (3) Class II navigation (e.g., Inertial, GPS).
    (4) Equal Time Point (ETP), if applicable.
    (5) Extended overwater.
    (6) Fuel requirements.
    (7) The practical application of the term ``Re-dispatch'' and
information required to be exchanged between the aircraft dispatcher
and the Pilot in Command, if applicable.
    (8) International weather. Accessing international weather
information (unique problems associated with obtaining international
weather information).
    (9) ICAO NOTAMS, as applicable.
    (i) Chart NOTAMS.
    (ii) Chart supplements.
    (iii) The certificate holder's procedures for obtaining NOTAM
information.
    (iv) Track messages.
    (v) International ATC environments. Examples:
    (A) Uncontrolled airspace.
    (B) Airspace restrictions and procedures.
    (C) Language barriers.
    (vi) Operations over high terrain. Example: Driftdown
considerations (terrain clearance, oxygen, and alternate requirements).
    (vii) Procedures for determining alternate airport requirements.
Examples:
    (A) Alternate airport selection.
    (B) Changes to alternates.
    (viii) Crewmember requirement, if applicable per certificate holder
procedures.

    (A) Duty time requirements.
    (B) Qualification.
    (1) Aircraft.
    (2) Airports.
    (3) Areas.
    (4) Takeoff and landing minimums.
    (ix) Compliance with foreign regulations and requirements that may
be more restrictive than U.S. regulations and requirements.
    (x) Dispatch release and its validity time for an intermediate
airport.
    (c) Area of Instruction: General Knowledge per Flag Area of
Operation. The following subjects must be used to build the training
for each flag area of operation. For training programs that include
multiple flag areas of operation, duplicate subjects (e.g., ETOPS, Flag
Regulations) need only be trained once. (10 questions required).

END QPS REQUIREMENT

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BEGIN INFORMATION

    (1) Rules, regulations, operations specifications, procedures,
environmental issues, cultural issues, and other factors influence the
certificate holder's operations in different parts of the world. Flag
Area of Operation means a specific geographical area that may require
compliance with unique policies, procedures, regulations, and
requirements. Because of these varying operational complexities, the
required training is divided into 12 Flag Areas of Operation.

END INFORMATION

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BEGIN QPS REQUIREMENT

    (2) Each Flag Area of Operation must contain the minimum number of
programmed hours as outlined in Tables 1, 2, or 3, as applicable.
    (3) Flag Areas of Operation:
    (i) Africa. Includes: Continental Africa, Cape Verde, Madagascar,
Mauritius, Reunion, Seychelles.
    (ii) Asia-Eastern. Includes: Mainland China, Mongolia, Siberia.
    (iii) Commonwealth of Independent States. Includes: Armenia,
Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russian
Federation, Tajikistan, Turkmenistan, Ukraine, Uzbekistan.
    (iv) Europe-Central. Includes: Austria, Belgium, Denmark, Estonia,
Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Ireland,
Italy, Latvia, Luxembourg, Madeira Islands, Malta, Netherlands, Norway,
Portugal, Spain, Sweden, Switzerland, United Kingdom.
    (v) Europe-Eastern. Includes: Albania, Boznia-Herzegovinia,
Bulgaria, Czech Republic, Hungary, Macedonia, Poland, Romania,
Slovakia, Slovenia, Yugoslavia.
    (vi) Latin America. Includes: Mexico, Central America, Caribbean
Islands and Cuba.
    (vii) Middle East-South Asia. Includes: Afghanistan, Bahrain,
Bangladesh, Bhutan, Chagos Archipelago, Cyprus, India, Iran, Iraq,
Israel, Jordan, Maldives, Myanmar, Nepal, Oman, Pakistan, Qatar, Saudi
Arabia, Sri Lanka, Syria, Thailand, Turkey, Indian Ocean.
    (viii) North America. Includes: Alaska, Bermuda, Canada, Contiguous
United States.
    (ix) Atlantic Basin. Includes: Special Contingency Routes, MNPS,
Greenland, Iceland, South Atlantic Ocean.
    (x) Pacific Basin. Includes: Australia, New Zealand, New Guinea,
Aleutian Islands, Hawaiian Islands, Japan, Korea, Southeast Asia,
Indonesia, Malaysia, Philippines, Hong Kong, Taiwan, Pacific Islands.
    (xi) Polar Routes, Area of Magnetic Unreliability, and any
applicable alternates.
    (xii) South America. Includes: All Continental Countries.
    (4) The certificate holder's approved operations specifications
related to flag operations.
    (5) Long range navigation and associated special requirements.
Examples:
    (i) Number of Long Range Navigation Systems (LRNS) required for a
specific airspace.
    (ii) Contingency procedures.
    (6) Long range communication and associated special requirements.
Examples:
    (i) Number of Long Range Communication Systems (LRCS) required for
a specific airspace.
    (ii) Types required for specific airspace (e.g., VHF, HF,
Satellite, data link).
    (iii) Contingency procedures.
    (7) Extended Operations (ETOPS), as applicable. Examples of
variables that must be considered:
    (i) Fuel.
    (ii) Weather.
    (iii) Alternate airport requirements.
    (iv) Adequate or suitable airports.
    (v) Required equipment.
    (vi) Maintenance status.
    (vii) Entry and exit points.
    (8) En route operations over routes and diversions, as applicable
that may expose passengers and crew to extreme environmental
conditions. Examples:
    (i) Greenland.
    (ii) Himalayas.
    (iii) Polar.
    (iv) Russian airspace.
    (9) Special use airspace (e.g., Reduced Vertical Separation
Minimums (RVSM)).
    (10) Required Navigation Performance (RNP) or Performance Based
Navigation.
    (11) Unique international instrument approach and departure
procedures. Examples:
    (i) Limited navigational aids.
    (ii) Limited ATC facilities.
    (iii) Missed approach procedures.
    (iv) Unique local procedures.
    (v) Special instrument approach procedures.
    (vi) Specific SFAR requirements, as applicable.
    (vii) Engine out departure procedures.
    (12) Approved airports and landing rights.
    (13) Over-fly permission.
    (14) Unique characteristics and special conditions in international
airspace and at international airports. Examples:
    (i) Performance limitations.
    (ii) Mountainous terrain.
    (iii) Navigation aids.
    (15) Issues unique to flag area of operations into which the
certificate holder operates. Examples:
    (i) Air traffic control.
    (ii) Organized tracks.
    (iii) Polar operations.
    (iv) Uncontrolled airspace.

END QPS REQUIREMENTS

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BEGIN INFORMATION

B. General Knowledge and Skills Segment for Recurrent and
Requalification. (See Sec. Sec.  121.1419; 121.1431; 121.1433;
121.1435; 121.1437; 121.1439; 121.1441; 121.1455; and 121.1471).

    The general knowledge and skills segment is designed to maintain
the currency of each aircraft dispatcher. It ensures the necessary
operational and procedural knowledge required for the dispatcher to
effectively exercise operational control.

END INFORMATION

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BEGIN QPS REQUIREMENT

    1. Training is required for dispatchers in recurrent or
requalification training programs for a certificate holder. Training
must address operational and procedural review of topics deemed
necessary by the certificate holder and approved by the Administrator.
Curricula must contain (but are not limited to) selected portions of
the following areas of instruction. The test that is required for
recurrent training must contain 20 questions. For requalification
training, the number of

questions required for testing is based on the number of missed
training modules. See paragraph A.6.(c) of this attachment for specific
requirements for requalification training.
    2. General Knowledge required.
    Areas of Instruction:
    Subjects:
    (a) Operations Specifications.
    (b) General Operating Manual.
    (c) Air Traffic Control and Instrument Approach Procedures.
    (d) Reduced Vertical Separation Minimum (RVSM).
    (e) Certificate holder communications systems and procedures.
    (f) Meteorology.
    (g) NOTAMS.
    (h) Maintenance procedures.
    (i) Emergency procedures.
    (j) Joint dispatcher and pilot in command responsibilities.
    (k) Characteristics of appropriate airports.
    (l) Prevailing weather phenomena.
    (m) Approach plates and charts.
    (n) Navigational aids and publications.
    (o) Certificate holder computer systems (distance learning not
allowed).
    (p) Computer flight planning (distance learning not allowed).
    (q) Dispatch Resource Management (DRM) (distance learning not
allowed).
    (r) Ground de-ice and anti-ice procedures and policies (must be
covered each year).
    (s) Flag Areas of Operation--Selected subjects from paragraphs
A.9.(b) and (c) of this attachment.
    3. Area of Instruction: Other required training.
    The hours for other required training are in addition to approved
programmed hours of instruction stated in Table 1 of this appendix.
    Subjects:
    (a) Awareness training for hazardous materials (part 121, subpart
Z).
    (b) Drug testing program and alcohol misuse prevention program
(part 121 appendices I and J).
    (c) Security training (49 CFR part 1544).

END QPS REQUIREMENT

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Attachment 2 of Appendix T to Part 121

Basic Aircraft and Specific Aircraft Type Training Requirements--
Subjects and Tests--for Initial, Combined Certification and Initial,
Transition, Recurrent, Requalification, Differences, and Special
Training Categories

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BEGIN INFORMATION

A. General. (See Sec. Sec.  121.1411; 121.1413; 121.1415; 121.1417;
121.1431; 121.1433; 121.1435; 121.1437; 121.1439; 121.1441; 121.1451;
121.1453; 121.1455, and 121.1471)

    1. The basic aircraft segment introduces the student to the base
aircraft of the operator including aircraft systems and performance.
The specific aircraft segment is an overview of aircraft systems and
performance that prepares the student for specific application and
skills training to include how to use the certificate holder's aircraft
manual or manuals for conducting operational control of the airline.
    2. The basic aircraft and specific aircraft segment includes
required subjects. In addition, some of the required subjects have
examples. These examples are for clarification only and are not all
inclusive.

END INFORMATION

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BEGIN QPS REQUIREMENT

    3. The FAA Aircraft Dispatcher Knowledge Test is a requirement for
certification and the practical test. The certificate holder's testing
under this attachment is not a substitute for the FAA Aircraft
Dispatcher Knowledge Test.
    4. Training is required for all subjects listed in each area of
instruction that pertain to the certificate holder's operations
specifications for persons in initial, combined certification and
initial, transition, recurrent, requalification, difference, and
special training. Training is also required for subjects not listed in
each area of instruction, but that pertain to a certificate holder's
operation. The aircraft dispatcher must understand the subjects
required for the areas of instruction listed in Attachment 2.
    5. The certificate holder must administer a knowledge test for the
subjects in each area of instruction. The knowledge test must be
written or computer based. The FAA must approve the form and content in
each area of instruction. An individual must satisfactorily complete
the knowledge test. To satisfactorily complete a knowledge test, a
score of 80% or better in each area of instruction is required and a
qualified person must correct the test to 100%. Correction of missed
questions must include a discussion of which answer is correct, and why
the answer selected is incorrect. Retraining is required in each area
of instruction when a score of 80% or better is not achieved.
Retraining is followed by reevaluation of the student in each retrained
area of instruction. The form and content of the reevaluation must also
be approved by the FAA. The knowledge tests for each training category
must be as follows:
    (a) For initial and combined certification and initial, a knowledge
test comprised of the minimum number of questions required for the
subjects within each area of instruction.
    (b) For recurrent training, a knowledge test comprised of at least
20 questions selected from the applicable areas of instruction. For
certificate holders with more than one aircraft type, aircraft systems
for each specific aircraft type may be covered over a 3 year cycle as
approved by the Administrator.
    (c) For requalification training that requires missed recurrent
training modules, each recurrent knowledge test must be comprised of at
least 20 questions per missed recurrent training module, selected from
the applicable areas of instruction. For each activity required by
Table 3 of this appendix, a test comprised of subjects selected from
the applicable areas of instruction must have at least 5 questions per
required activity.
    (d) For differences training at least 5 questions. Training and
evaluation is required in specific subject areas specified when
differences are required.
    6. The FAA may allow distance learning for subjects in each area of
instruction unless otherwise indicated. However, the FAA will not
approve cumulative distance learning hours that equal more than 50% of
the total required programmed hours as listed in Tables 1, 2 or 3 of
this appendix.

B. Basic Aircraft Training Requirements for Initial or Combined
Certification and Initial. (See Sec. Sec.  121.1431; 121.1433;
121.1435; 121.1437; 121.1439; 121.1441; 121.1451; 121.1453; 121.1455,
and 121.1471)

    Areas of Instruction--With Subjects:
    1. Area of Instruction: Basic Aircraft Systems Theory and
Performance. (10 questions required).
    Subjects:
    (a) Air conditioning.
    (b) Pressurization.
    (c) Auto flight.
    (d) Communications.
    (e) Electrical.
    (f) Equipment and furnishings.
    (g) Fire protection.
    (h) Flight controls.
    (i) Fuel.
    (j) Hydraulics.
    (k) Ice and rain protection.
    (l) Instrumentation.

    (m) Landing gear.
    (n) Lights.
    (o) Oxygen.
    (p) Water and waste.
    (q) Auxiliary power.
    (r) Doors.
    (s) Propellers.
    (t) Engines.
    (u) Weight and balance theory.
    (v) Flight planning overview.
    (w) Aircraft performance.
    2. Area of Instruction: A general description of the aircraft
performance characteristics emphasizing the following as applicable: (5
questions required).
    Subjects:
    (a) Aircraft limitations that may affect the aircraft performance.
    (b) Navigation equipment and required navigation performance.
    (c) Communication equipment and required communication performance.
    (d) Other factors affecting operating and performance
characteristics.
    3. Area of Instruction: MEL and CDL specific applications and
appropriate operating manual procedures applicable to dispatch for: (10
questions required).
    Subjects:
    (a) Air conditioning.
    (b) Pressurization.
    (c) Auto flight.
    (d) Communications.
    (e) Electrical.
    (f) Equipment and furnishings.
    (g) Fire protection.
    (h) Flight controls.
    (i) Fuel.
    (j) Hydraulics.
    (k) Ice and rain protection.
    (l) Instrumentation.
    (m) Landing gear.
    (n) Lights.
    (o) Oxygen.
    (p) Water and waste.
    (q) Auxiliary power.
    (r) Doors.
    (s) Propellers.
    (t) Engines.
    4 Area of Instruction: Additional training in the following
subjects must be included (as applicable): (10 questions required).
    Subjects:
    (a) Instrument approach and communication equipment.
    (b) Aircraft specific deicing procedures.
    (c) Special considerations and authorizations for international
operations.
    (d) Reduced separation standards.
    (e) Special maintenance procedures.
    (f) Flight manual specific emergency procedures and equipment.
    (g) Weight and balance considerations.
    (h) Basic aircraft performance dispatch requirements and
procedures.
    (i) Flight planning including route, track and altitude selection,
en route performance, flight time analysis, weather considerations, and
fuel analysis.
    (j) Aircraft specific emergency procedures.
    (k) Mission capable considerations (e.g., over-water equipped).

C. Aircraft Type Specific Training Requirements for Initial, Combined
Certification and Initial, Transition, Recurrent, and Requalification.
(See Sec. Sec.  121.1431; 121.1433; 121.1435; 121.1437; 121.1439;
121.1441; 121.1451; 121.1453; 121.1455, and 121.1471)

    1. Aircraft Type Specific Training Requirements--Areas of
Instruction--With
    Subjects:
    (a) Area of Instruction: Systems Overview: (15 questions required).
    Subjects:
    (1) Air conditioning.
    (2) Pressurization.
    (3) Auto flight.
    (4) Communications.
    (5) Electrical.
    (6) Equipment and furnishings.
    (7) Fire protection.
    (8) Flight controls.
    (9) Fuel.
    (10) Hydraulics.
    (11) Ice and rain protection.
    (12) Instrumentation.
    (13) Landing gear.
    (14) Lights.
    (15) Oxygen.
    (16) Water and waste.
    (17) Auxiliary power.
    (18) Doors.
    (19) Propellers.
    (20) Engines.
    (b) Area of Instruction: Performance. (5 questions required).
    Subjects:
    (1) Take-off performance.
    (2) En route performance.
    (3) Landing performance.
    (c) Area of Instruction: Other. (10 questions required).
    Subjects:
    (1) Aircraft manuals.
    (2) Aircraft limitations.
    (3) Weight and balance.
    (4) Emergency and abnormal procedures.
    2. Differences training. (5 questions required)
    Each training program must provide differences training if the
Administrator finds that, due to differences between aircraft of the
same type operated by the certificate holder, additional training is
necessary to ensure that each dispatcher is adequately trained to
perform the assigned duties. The programmed hours established for
differences training are in addition to the previously approved
programmed hours for the approved training program. For differences
training (Sec.  121.1471), the hours remain in the differences training
category. There are no programmed hours in Tables 1 and 2 of this
appendix for differences training.
    3. Special training.
    The programmed hours established for special training are in
addition to the previously approved programmed hours for the approved
training program. For special training (Sec.  121.1437(c)), the
certificate holder integrates the training into the existing categories
in Tables 1 and 2 of this appendix. There are no programmed hours in
Tables 1 and 2 for special training.

END QPS REQUIREMENT

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Attachment 3 of Appendix T to Part 121

Generic Training Requirements--Subjects and Tests--for Certification

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BEGIN INFORMATION

A. The Generic Training

    This attachment lists those subject areas required to train and
evaluate persons who are not certificated dispatchers. In addition,
some of the required subjects have examples. These examples are for
clarification only and are not all inclusive. The areas of instruction
in this attachment will help prepare persons to take the aircraft
dispatcher practical test.

END INFORMATION

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BEGIN QPS REQUIREMENT

B. General (See Sec. Sec.  121.1411; 121.1413; 121.1415; 121.1417;
121.1419; 121.1421; 121.1423; 121.1425; 121.1431; 121.1433; 121.1435;
121.1437; 121.1439; 121.1441; 121.1451; 121.1453; and 121.1471)

    1. The FAA Aircraft Dispatcher Knowledge Test is a requirement for
certification and the practical test. The certificate holder's testing
under this attachment is not a substitute for the FAA Aircraft
Dispatcher Knowledge Test.
    2. Instruction and evaluation is required in all area subjects for
combined certification and initial training.
    3. The certificate holder must administer a knowledge test for the
subjects in each area of instruction. The knowledge test must be
written or computer based. The FAA must approve the form and content in
each area of instruction. An individual must

satisfactorily complete the knowledge test. To satisfactorily complete
a knowledge test, a score of 80% or better in each area of instruction
is required and a qualified person must correct the test to 100%.
Correction of missed questions must include a discussion of which
answer is correct, and why the answer selected is incorrect. Retraining
is required in each area of instruction when a score of 80% or better
is not achieved. Retraining is followed by reevaluation of the student
in each retrained area of instruction. The form and content of the
reevaluation must also be approved by the FAA.
    4. The FAA may allow distance learning for subjects in each area of
instruction unless otherwise indicated. However, the FAA will not
approve cumulative distance learning hours that equal more than 50% of
the total required programmed hours as listed in Tables 1 and 2 of this
appendix.

C. General Training Requirements Areas of Instruction--With Subjects:
(See Sec. Sec.  121.1411; 121.1413; 121.1415; 121.1417; 121.1419;
121.1421; 121.1423; 121.1425; 121.1431; 121.1433; 121.1435; 121.1437;
121.1439; 121.1441; 121.1451; 121.1453; and 121.1471)

    1. Area of Instruction: Regulations (10 questions required)
    Subjects:
    (a) 14 CFR part 65, subparts A and C.
    (b) 14 CFR parts 1, 25, 61, 71, 91, 121, 139, and 175.
    (c) 49 CFR part 830 (NTSB).
    (d) General Operating Manual (GOM).
    2. Area of Instruction: Meteorology (15 questions required).
    Subjects:
    (a) Basic Weather Studies.
    (1) The earth's motion and its effects on weather.
    (2) Analysis of the following regional weather types,
characteristics, and structures, or combinations thereof:
    (i) Maritime.
    (ii) Continental.
    (iii) Polar.
    (iv) Tropical.
    (3) Analysis of the following local weather types, characteristics,
and structures or combinations thereof:
    (i) Coastal.
    (ii) Mountainous.
    (iii) Island.
    (iv) Plains.
    (4) The following characteristics of the atmosphere:
    (i) Layers.
    (ii) Composition.
    (iii) Global wind patterns.
    (iv) Ozone.
    (v) Tropopause.
    (5) Pressure:
    (i) Units of measure.
    (ii) Weather systems characteristics.
    (iii) Temperature effects on pressure.
    (iv) Altimeters.
    (v) Pressure gradient force.
    (vi) Pressure pattern flying weather.
    (6) Wind:
    (i) Major wind systems and coriolis force.
    (ii) Jetstreams and their characteristics.
    (iii) Local wind and related terms.
    (7) States of matter:
    (i) Solids, liquid, and gases.
    (ii) Causes of change of state.
    (8) Clouds:
    (i) Composition, formation, and dissipation.
    (ii) Types and associated precipitation.
    (iii) Use of cloud knowledge in forecasting.
    (9) Fog:
    (i) Causes, formation, and dissipation.
    (ii) Types.
    (10) Ice:
    (i) Causes, formation, and dissipation.
    (ii) Types.
    (11) Stability and instability:
    (i) Temperature lapse rate, convection.
    (ii) Adiabatic processes.
    (iii) Lifting processes.
    (iv) Divergence.
    (v) Convergence.
    (12) Turbulence:
    (i) Jetstream associated.
    (ii) Pressure pattern recognition.
    (iii) Low level windshear.
    (iv) Mountain waves.
    (v) Thunderstorms.
    (vi) Clear air turbulence.
    (13) Airmasses:
    (i) Classification and characteristics.
    (ii) Source regions.
    (iii) Use of airmass knowledge in forecasting.
    (14) Fronts:
    (i) Structure and characteristics, both vertical and horizontal.
    (ii) Frontal types.
    (iii) Frontal weather flying.
    (15) Theory of storm systems:
    (i) Thunderstorms.
    (ii) Tornadoes.
    (iii) Hurricanes and typhoons.
    (iv) Microbursts.
    (v) Causes, formation, and dissipation.
    (b) Weather, analysis, and forecasts.
    (1) Observations:
    (i) Surface observations.
    (A) Observations made by certified weather observer.
    (B) Automated weather observations.
    (ii) Terminal forecasts.
    (iii) Significant en route reports and forecasts.
    (A) Pilot reports.
    (B) Area forecasts.
    (C) Sigmets, airmets.
    (D) Center weather advisories.
    (iv) Weather imagery.
    (A) Surface analysis.
    (B) Weather depiction.
    (C) Significant weather prognosis.
    (D) Winds and temperature aloft.
    (E) Composite moisture stability chart.
    (F) Surface weather prognostic chart.
    (G) Radar meteorology.
    (H) Satellite meteorology.
    (I) Other charts as applicable.
    (v) Meteorological information data collection systems.
    (2) Data collection, analysis, and forecast facilities.
    (3) Service outlets providing aviation weather products.
    (c) Weather Related Aircraft Hazards.
    (1) Crosswinds and gusts.
    (2) Contaminated runways.
    (3) Restrictions to surface visibility.
    (4) Turbulence and windshear.
    (5) Icing.
    (6) Thunderstorms and microburst.
    (7) Volcanic ash.
    3. Area of Instruction: Navigation (10 questions required)
    Subjects:
    (a) Study of the Earth.
    (1) Time reference and location (0 Longitude, UTC).
    (2) Definitions.
    (3) Projections.
    (4) Charts.
    (b) Chart Reading, Application, and Use.
    (c) National Airspace Plan.
    (d) Navigation Systems.
    (e) Airborne Navigation Instruments.
    (f) Instrument Approach Procedures.
    (1) Transition procedures.
    (2) Precision approach procedures.
    (3) Non-precision approach procedures.
    (4) Minimums and the relationship to weather.
    (g) Special Navigation and Operations.
    (1) North Atlantic.
    (2) Pacific.
    (3) Global differences.
    4. Area of Instruction: Communications (5 questions required)
    Subjects:
    (a) Regulatory requirements.
    (b) Communication Protocol.
    (c) Voice and Data Communications.
    (d) Notice to Airmen (NOTAMS).
    (e) Aeronautical Publications.
    (f) Abnormal Procedures.
    5. Area of Instruction: Air Traffic Control (10 questions required)
    Subjects:
    (a) Responsibilities.
    (b) Facilities and Equipment.
    (c) Airspace classification and route structure.
    (d) Flight Plans.
    (1) Domestic.

    (2) International.
    (e) Separation Minimums.
    (f) Priority Handling.
    (g) Holding Procedures.
    (h) Traffic Management.
    6. Area of Instruction: Emergency and Abnormal Procedures. (5
questions required)
    Subjects:
    (a) Security measures on the ground.
    (b) Security measures in the air.
    (c) FAA responsibility and services.
    (d) Collection and dissemination of information on overdue or
missing aircraft.
    (e) Means of declaring an emergency.
    (f) Responsibility for declaring an emergency.
    7. Area of Instruction: Practical dispatch applications. (distance
learning not allowed)
    Subjects:
    (a) Human Factors.
    (1) Decision-making:
    (i) Situation assessment.
    (ii) Generation and evaluation of alternatives.
    (A) Tradeoffs and prioritization.
    (B) Contingency planning.
    (iii) Support tools and technologies.
    (2) Human error:
    (i) Causes.
    (A) Individual and organizational factors.
    (B) Technology-induced error.
    (ii) Prevention.
    (iii) Detection and recovery.
    (3) Teamwork:
    (i) Communication and information exchange.
    (ii) Cooperative and distributed problem-solving.
    (iii) Resource management.
    (A) Air Traffic Control (ATC) activities and workload.
    (B) Flight crew activities and workload.
    (C) Maintenance activities and workload.
    (D) Operations control staff activities and workload.
    (b) Applied Dispatching.
    (1) Briefing techniques, Dispatcher, Pilot.
    (2) Preflight:
    (i) Safety.
    (ii) Weather analysis.
    (A) Satellite imagery.
    (B) Upper and lower altitude charts.
    (C) Significant en route reports and forecasts.
    (D) Surface charts.
    (E) Surface observations.
    (iii) NOTAMS and airport conditions.
    (iv) Crew.
    (A) Qualifications.
    (B) Limitations.
    (v) Flight planning.
    (A) Route of flight.
    (1) Standard Instrument Departures and Standard Terminal Arrival
Routes.
    (2) En route charts.
    (3) Operational altitude.
    (4) Departure and arrival charts.
    (B) Minimum departure fuel.
    (1) Climb.
    (2) Cruise.
    (3) Descent.
    (vi) Decision to operate the flight.
    (vii) ATC flight plan filing.
    (viii) Flight documentation.
    (A) Flight plan.
    (B) [Reserved]
    (3) Authorize flight departure with concurrence of pilot in
command.
    (4) In-flight operational control:
    (i) Situational awareness.
    (ii) Information exchange.
    (iii) Amend original dispatch release as required.
    (5) Post-flight:
    (i) Arrival verification.
    (ii) Weather debrief.
    (iii) Flight irregularity reports as required.
    8. Area of Instruction: Weight and balance subject: (5 questions
required)
    Subject:
    (a) Theory and application weight and balance.
    (b) [Reserved]
    9. Area of Instruction: Performance for the type of aircraft. (5
questions required)

END QPS REQUIREMENT

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Attachment 4 of Appendix T to Part 121

Evaluation Requirements and Performance Standards for Initial, Combined
Certification and Initial, Transition, Recurrent, Requalification,
Differences, and Special Training Categories

-----------------------------------------------------------------------

BEGIN INFORMATION

A. General

    The following list provides a set of tasks and situations by area
of evaluation for the aircraft dispatcher. These are the areas and
tasks found in the introduction to the QPS in Table 4, Training
Category Evaluation Requirements for Aircraft Dispatchers, which
establishes the evaluation by task.

END INFORMATION

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BEGIN QPS REQUIREMENT

B. Evaluation Requirements. (See Sec. Sec.  121.1411; 121.1413;
121.1415; 121.1417; 121.1419; 121.1421; 121.1423; 121.1425; 121.1431;
121.1433; 121.1435; 121.1437; 121.1439; 121.1441; 121.1451; 121.1453;
and 121.1471)

    1. Evaluation is required for all tasks and situations listed in
each duty area that pertain to the certificate holder's operations
specifications for persons in initial, combined certification and
initial, transition, recurrent, requalification, difference, and
special training. Evaluation is also required for tasks and situations
that are not listed, but that pertain to a certificate holder's
operation. The aircraft dispatcher must understand, and where
applicable, satisfactorily complete the tasks required for the areas of
evaluation listed in Table 4 of this appendix.
    2. The certificate holder must use Table 4 to determine the tasks
and situations on which each aircraft dispatcher must be trained and
evaluated for each training category. If the certificate holder adds
tasks or situations to those listed in Table 4, it must further develop
the tasks or situations to include the requirement and frequency for
training and evaluation in each specific category of training listed in
the table. These changes must be approved by the POI.
    3. Evaluation Requirements for Initial, Combined Certification and
Initial, and Transition Training Categories.
    (a) The proficiency test for initial and combined certification and
initial is a combination of knowledge evaluation and skills evaluation
during which additional training or practice is not allowed.
    (b) The proficiency test for transition may be a knowledge
evaluation, a skills evaluation, or a combination of knowledge
evaluation and skills evaluation, during which additional training or
practice is not allowed.
    (c) The knowledge evaluation portion of the proficiency test must
cover the subjects in each area of evaluation in Table 4 of this
appendix. The knowledge evaluation for initial and combined
certification and initial must be in the form of written or computer
based questions. The knowledge evaluation for transition must be in the
form of oral, written, or computer based questions. The knowledge
evaluation must contain the minimum number of questions addressing each
area of evaluation outlined in this attachment. The FAA must approve
the form and content in each area of evaluation. An individual must
satisfactorily complete the knowledge evaluation. To

satisfactorily complete a knowledge evaluation, a score of 80% or
better in each area of evaluation is required and a qualified person
must correct the test to 100%. Correction of missed questions must
include a discussion of which answer is correct, and why the answer
selected is incorrect. Retraining is required in each area of
evaluation when a score of 80% or better is not achieved. Retraining is
followed by reevaluation of the student in each retrained area of
evaluation. The form and content of the reevaluation must also be
approved by the FAA.
    (d) The skills evaluation portion of the proficiency test must be
administered in either an actual or simulated dispatch work environment
and must cover the subjects in each area of instruction as depicted in
Table 4. Each area of evaluation must be satisfactorily demonstrated to
the Check Dispatcher, Dispatch Program Designee, or FAA Operations
Inspector, as applicable. Retraining is required for each task in each
area of evaluation that is not satisfactorily completed. Retraining is
followed by reevaluation of the student in each retrained area of
instruction. The FAA must also approve the form and content of the
reevaluation.
    4. Evaluation Requirements for Recurrent and Requalification
Training Categories.
    (a) For recurrent training and requalification training, the
proficiency check is a combination of knowledge evaluation and skills
evaluation of tasks listed in Table 4 and described in this attachment
during which additional training or practice is allowed. A portion of
the proficiency check must be administered in either an actual or
simulated dispatch work environment.
    (b) The minimum number of questions addressing each task is listed
in each area of evaluation. These questions are only required for
knowledge evaluation portion of the proficiency check. The knowledge
evaluation portion of the proficiency check must be administered in the
form of oral, written, or computer based questions. To satisfactorily
complete a proficiency check, a score of 80% in each task area of
evaluation is required and a qualified person must correct the test to
100%. Correction of missed questions must include a discussion of which
answer is correct, and why the answer selected is incorrect. Retraining
is required in each area of evaluation when a score of 80% or better is
not achieved. Retraining is followed by reevaluation of the student in
each retrained area of evaluation. The form and content of the
reevaluation must also be approved by the FAA. The skills evaluation
portion of the proficiency check must be satisfactorily demonstrated to
the Check Dispatcher, Dispatch Program Designee, or FAA Operations
Inspector, as applicable.
    5. Dispatch Resource Management (DRM) indicators must be evaluated
throughout the entire proficiency test or check.
    6. The certificate holder must tailor the procedures in this
attachment for each aircraft type and approved operation. The
certificate holder must include these procedures in the manual(s)
provided to the aircraft dispatcher.

C. Tasks and Situations by Area of Evaluation (See Sec. Sec.  121.1411;
121.1413; 121.1415; 121.1417; 121.1419; 121.1421; 121.1423; 121.1425;
121.1431; 121.1433; 121.1435; 121.1437; 121.1439; 121.1441; 121.1451;
121.1453; and 121.1471)

1. Area of Evaluation: General
    (a) Task: Equipment Knowledge. (10 questions required).
    The dispatcher must have an understanding and a basic knowledge
about the following subjects (systems and components) (as applicable):
    (1) Landing gear, including: Extension and retraction systems,
brakes, anti-skid, tires, nose-wheel steering, and shock absorbers.
    (2) Engine(s), including: Controls and indications, induction
system, carburetor and fuel injection, turbo-charging, cooling, fire
detection and protection, mounting points, turbine wheels, compressors,
de-icing, anti-icing, and other related components.
    (3) Propellers, including: Type, controls, feathering and
unfeathering, auto feather, negative torque sensing, synchronizing, and
synchro-phasing.
    (4) Fuel system, including: Capacity, controls; indicators; cross-
feeding; transferring; jettison; fuel grade, color and additives;
fueling and de-fueling procedures; and allowable fuel substitutions, if
applicable.
    (5) Oil system, including: Grade and indicators.
    (6) Hydraulic system, including: Capacity pumps, pressure,
reservoirs, grade, and regulators.
    (7) Electrical system, including: Alternators, generators, battery,
circuit breakers and protection devices, controls, indicators, and
external and auxiliary power sources and ratings.
    (8) Environmental systems, including: Heating, cooling,
ventilation, oxygen and pressurization, controls, indicators, and
regulating devices.
    (9) Avionics and communications, including: Autopilot, flight
director, and Electronic Flight Indicating Systems (EFIS); Flight
Management System(s) (FMS); Long Range Navigation systems; Doppler
Radar; Inertial Navigation Systems (INS); Global Positioning System
(GPS, DGPS, WGPS); VOR, NDB, ILS, MLS, and RNAV systems and components;
indicating devices; transponder; and emergency locator transmitter.
    (10) Ice protection (anti-ice and de-ice), including: Pitot-static
system, propeller (if appropriate), windshield, wing and tail surfaces.
    (11) Flight controls, including: Ailerons, elevator(s), rudder(s),
control tabs, balance tabs, stabilizer, flaps, spoilers, leading edge
flaps and slats, and trim systems.
    (b) Task: Aircraft Performance and Limitations Knowledge. (10
questions required)
    (1) The dispatcher must understand and be proficient in the use of
(as appropriate to the aircraft) performance charts, tables, graphs, or
other data relating to the certificate holder's approved system for the
following:
    (i) Accelerate--stop distance.
    (ii) Accelerate--go distance.
    (iii) Balanced field.
    (iv) Takeoff performance, all engines and with engine(s)
inoperative, as appropriate.
    (v) Climb performance including segmented climb performance; with
all engines operating; with one or more engine(s) inoperative, and with
other engine malfunctions as may be appropriate.
    (vi) Service ceiling, all engines, with engines(s) inoperative,
including Drift Down and Terrain Clearance, if appropriate.
    (vii) Cruise performance.
    (viii) Fuel consumption, range, and endurance.
    (ix) Descent performance.
    (xi) Go-around from rejected landings.
    (xii) The effects of meteorological conditions upon performance
characteristics with correct application of these factors to a specific
chart, table, graph or other performance data.
    (xiii) How to determine longitudinal and lateral center-of-gravity
location for a specific load condition including how to add, remove, or
shift weight to meet longitudinal (forward and aft), and lateral
balance limits for takeoff, cruise, and landing.
    (2) The aircraft dispatcher must know all of the limitations
appropriate to each aircraft type and the kind of operation the
dispatcher dispatches with respect to:
    (i) Systems and components.
    (ii) Performance.

    (iii) MEL issues and how they may be different for a flag operation
or a domestic operation.
    (c) Task: Operating Requirements (10 questions required).
    The aircraft dispatcher must understand the certificate holder's
operating requirements as provided in:
    (1) Operations Specifications.
    (2) General Operating Manual.
    (3) 14 CFR part 1.
    (4) 14 CFR part 91.
    (5) 14 CFR part 119.
    (6) 14 CFR part 121.
    (7) 14 CFR part 139.
    (8) 49 CFR part 175 (HMR).
    (9) 49 CFR part 830 (NTSB).
    (10) Special Federal Aviation Regulations (SFARs).
    (11) 49 CFR Chapter 12 (TSR).
    (12) ATC System.
    (13) Airport Facility Directory.
    (d) Task: National Weather System. (5 questions required).
    The aircraft dispatcher must know the National weather system
(international weather systems, if applicable) and be able to use the
system to assess weather conditions at departure, intermediate, en
route, destination, and alternate airports.
    (e) Task: National NOTAM System. (5 questions required).
    The aircraft dispatcher must know the National NOTAM system
(international NOTAM systems, if applicable) and be able to determine
the impact of these NOTAMs on en route flight planning and at
departure, intermediate, en route, destination, and alternate airports.
2. Area of Evaluation: Duty Period Orientation
    (a) Task: Operations Orientation. (5 questions required).
    The dispatcher must know how to use available information to create
an operations orientation that covers, as applicable:
    (1) The location of all flights for which the dispatcher is
responsible.
    (2) Planned flights and any special flights for the duty period.
    (3) Knowledge of issues, such as anticipated ATC problems and
delays.
    (4) NOTAMS, weather, and field conditions for regular and alternate
airports.
    (5) Navigation facilities and any irregularities that may affect
the safety of flight.
    (b) Task: Dispatcher Shift Turnover. (5 questions required).
    The dispatcher must:
    (1) Determine that his or her duty schedule complies with part 121
dispatcher duty regulations and certificate holder operating
procedures.
    (2) Become thoroughly briefed at the beginning of duty period by
the dispatcher who is turning over operational control.
    (3) Develop situational awareness and prioritize his or her
workload.
    (4) Provide thorough briefing at the end of the duty period to the
relieving dispatcher.
    (c) Task: Shift Self Briefing. (5 questions required)
    The aircraft dispatcher must use available information to
anticipate and respond to events that may occur during the duty period,
including:
    (1) The general weather patterns.
    (2) Weather information system status.
    (3) EWINS status (if applicable).
    (4) Radar imagery.
    (5) Fuel status of current and planned flights.
    (6) MEL status of current and planned flights.
    (7) General airport conditions.
    (d) Task: Certificate Holder Manuals, Procedures, and Operating
Information. (10 questions required)
    The aircraft dispatcher must understand and verify the currency of
the operational procedures contained in the following:
    (1) Certificate holder manual containing Flight Crew Operating
Manual (FCOM) information.
    (2) Airplane Flight Manual (AFM).
    (3) Manual containing certificate holder operations procedures.
    (4) Manual containing the Aircraft Dispatcher Procedures Manual
(ADPM).
    (5) Aeronautical Information Manual (AIM).
    (6) Certificate holder's operations specifications.
    (7) Maintenance restrictions such as airworthiness directives.
    (8) MEL.
    (9) CDL.
3. Area of Evaluation: Planning and Executing a Dispatch Release
    (a) Task: Obtain, Evaluate, and Disseminate Required Information.
(10 questions required)
    The aircraft dispatcher must do the following, as applicable:
    (1) Obtain, evaluate, and disseminate to the flight crew all
pertinent weather information in the aircraft dispatcher's area of
responsibility as follows:
    (i) Weather reports and forecasts.
    (ii) Pilot and radar reports.
    (iii) Surface analysis reports.
    (iv) Radar summary charts.
    (v) Significant weather prognostics.
    (vi) Winds and temperature aloft.
    (vii) Freezing level charts.
    (viii) Turbulence reports and forecasts.
    (ix) Icing reports and forecasts.
    (x) Stability charts.
    (xi) Severe weather outlook charts.
    (xii) Constant pressure charts.
    (xiii) Constant pressure prognostics.
    (xiv) Tables and conversion graphs.
    (xv) SIGMETS, convective SIGMETS, convective outlooks, weather
warnings, and AIRMETS.
    (xvi) ATIS report.
    (xvii) Satellite imagery.
    (xviii) NOTAMs.
    (xix) Field condition reports.
    (2) Obtain, evaluate, and disseminate to the flight crew other
information in the aircraft dispatcher's area of responsibility, such
as the following:
    (i) Aircraft status.
    (A) Maintenance and MEL.
    (B) Loading and fuel.
    (C) Performance data.
    (ii) ATC problems such as departure or arrival delays, flow control
and en route or altitude problems.
    (iii) ATC tower closures, curfews, or other information, such as
noise abatement requirements at or near the arrival period.
    (iv) Fuel and ground handling issues.
    (v) Highlight restrictive MEL and CDL items.
    (vi) Irregular operations plan of action (e.g., diversion).
    (3) Obtain, review, and disseminate to the flight crew the
following:
    (i) The suitability of runways, including whether closed runways or
runways with displaced thresholds are accounted for in the performance
computations.
    (ii) All NOTAMs.
    (iii) Information about field conditions (contact the station if
the information is not readily available) at airports to determine the
validity of the information and the impact on operations.
    (iv) The fueling restrictions and any station equipment problems
(contact the station if the information is not readily available) for
the airports to determine the impact on planned operations.
    (4) Review the aircraft dispatcher ``read file'' for updated
operational information.
    (5) Review AIM.
    (i) Navaids.
    (ii) Airports and air navigation and lighting.
    (iii) Airspace.
    (iv) Air traffic control procedures including clearances.
    (v) Airport operations.
    (vi) Departure, en route, and arrival procedures.
    (6) Review the Flight Crew Qualification for route to be flown
    (i) Special airports.
    (ii) Special use airspace.
    (iii) High minimum captains and flight crew minimums.

    (7) Review the aircraft status.
    (i) Maintenance and MEL.
    (ii) Loading and fuel.
    (iii) Performance data.
    (iv) Special areas of operation requirements.
    (b) Task: Flight Planning. (15 questions required)
    The aircraft dispatcher must do the following, as applicable:
    (1) Select an alternate airport.
    (i) Use a flight movement forecast (FMF) under an approved EWINS
program.
    (ii) Determine whether an alternate airport is required for the
destination airport in accordance with 14 CFR part 121, any existing
exemptions, deviations, operations specification requirements, and
procedures, for the certificate holder.
    (iii) If weather conditions at the departure airport are below
landing minimums in the certificate holder's operation specifications
for that airport, specify a departure alternate in accordance with 14
CFR part 121, and the approved certificate holder procedures.
    (iv) Ensure that each alternate airport selected (whether for
departure or destination airports) meets the requirements of 14 CFR
part 121, and the approved certificate holder procedures.
    (v) Consider and plan for an unscheduled stop.
    (vi) Determine the operational suitability of the planned alternate
by determining the following:
    (A) Field conditions (e.g., wet runways, runway friction reports,
braking action reports).
    (B) The MEL and CDL status of the aircraft and any potential
weather related condition or restriction.
    (C) Crosswind and tailwind components.
    (D) Weather reporting service is available.
    (E) Approach chart does not prohibit its use as an alternate.
    (F) The appropriate navigational facilities are monitored and
operational.
    (G) The airport has an instrument approach procedure authorized for
use by the certificate holder.
    (H) Tower closures and alternative procedures.
    (2) Determine whether holding is anticipated at both the
destination and the appropriate alternate(s) by considering the
following:
    (i) En route conditions.
    (ii) ATC constraints.
    (iii) Possible re-routes.
    (iv) Marginal weather conditions at the arrival airports.
    (v) MEL and CDL considerations.
    (3) Determine the MEL and CDL status of the aircraft and its impact
on the flight plan.
    (4) Plan the flight considering the following:
    (i) The ATC preferred routing (e.g., High Altitude Redesign, RVSM,
RNP).
    (ii) The performance requirements of part 121, subpart I.
    (iii) The MEL or CDL status of the aircraft and any potential
weather related considerations of resultant restrictions.
    (iv) The en route navigational facilities are monitored and
operational.
    (v) Maintenance, test, training, and ferry flights (as applicable).
    (5) Determine the fuel load requirements.
    (i) Ensure that the flight is released with sufficient fuel on
board to comply with the requirements of 14 CFR and the certificate
holder's requirements for computing minimum fuel supply.
    (ii) Consider the impact of underfueling or overfueling on the
dispatch release.
    (iii) Comply with the requirements of any deviations or exemptions
used.
    (6) Determine aircraft performance requirements. Ensure that the
flight is released at a weight and configuration that complies with the
requirements of 14 CFR part 121, subpart I and any additional
certificate holder requirements.
    (c) Task: Create and Issue Dispatch Release. (5 questions required)
    The aircraft dispatcher must do the following, as applicable:
    (1) Create and issue a dispatch release using the certificate
holder's approved system for issuing dispatch releases.
    (2) Create and issue a dispatch release using the certificate
holder's approved back-up system for issuing dispatch releases.
    (3) Ensure that the dispatch release meets the regulatory
requirements and contains or has attached to it the available weather
reports, weather forecasts (or a combination of these) for the
destination airport, any intermediate stops, and any alternate
airports.
    (4) Ensure the dispatch release meets the approved certificate
holder requirements.
    (d) Task: Briefing Flight Crews. (5 questions required)
    The aircraft dispatcher must demonstrate the ability to brief the
flight crew on the topics listed in paragraph C.3. of this attachment.
4. Area of Evaluation: Flight Monitoring
    (a) Task: Updating and Gathering Information. (5 questions
required)
    During the en route portion of the flight, the dispatcher must:
    (1) Track changing weather and operating conditions.
    (2) Determine the actual time the aircraft departed, progress of
flight, and its estimated time of arrival.
    (3) Provide the PIC with necessary information for the safe conduct
of the flight, such as changing meteorological conditions or
irregularities of facilities and services. Provide this information
using the certificate holder's approved communication system(s).
    (4) Advise the PIC of any changes in the operations environment as
follows:
    (i) ATC constraints.
    (ii) Updated NOTAMs that may affect the flight.
    (iii) Change in operations and an alternate plan.
    (iv) Field conditions and runway availability.
    (b) Task: Operational Control Decisionmaking. (5 questions
required)
    The aircraft dispatcher must do the following, as applicable:
    (1) Understand the operational function of and interaction with
other departments, such as the following:
    (i) Maintenance.
    (ii) Crew scheduling.
    (iii) Training.
    (iv) Customer service.
    (v) Airport and station.
    (2) Process the operational function of and interaction with these
departments into an operational control decision in accordance with
approved certificate holder procedures.
    (c) Task: Amend Dispatch Release. (5 questions required).
    The aircraft dispatcher must demonstrate the following:
    (1) Determine when an amendment to a dispatch release is required
(e.g., mechanical problem, alternate or destination changes).
    (2) Amend the dispatch release in accordance with approved
certificate holder procedures.
    (3) Record that amendment in accordance with approved certificate
holder procedures.
5. Area of Evaluation: Situation Management
    (a) Task: Dispatch and Aircraft Abnormality or Emergency. (10
questions required).
    The dispatcher must demonstrate the ability to do the following:
    (1) Manage the following abnormal and emergency situations
generated from a source other that the flight crew:
    (i) A bomb threat is received.
    (ii) Inflight medical emergency.
    (iii) Engine failure in flight.
    (iv) Inflight fire.
    (v) Overweight landings.
    (vi) Low fuel emergencies.

    (vii) Aircraft diversions.
    (viii) Hijacking.
    (ix) Sabotage threats.
    (x) An aircraft has been involved in a major accident.
    (xi) An aircraft is overdue or missing.
    (xii) Actions or alerts issued by military or other security
agencies.
    (xiii) Any other operational situation that affects the safety of
flight.
    (2) Establish communication with the Aircraft through the normal
certificate holder air to ground communication system.
    (3) Immediately notify the PIC of an emergency situation that
arises during flight that requires an immediate decision and action by
an aircraft dispatcher and record that decision.
    (4) Determine whether the PIC has declared an emergency.
    (5) Declare an emergency (if appropriate) in accordance with 14 CFR
in the event the aircraft dispatcher cannot communicate with the PIC.
    (6) Maintain operational control of the flight experiencing the
abnormal or emergency situation.
    (7) Notify certificate holder management of the abnormal or
emergency situation.
    (8) Maintain operational control of all flights in the dispatcher's
control.
    (9) Contact maintenance for mechanical situations.
    (10) Determine the extent of the situation and attempt to classify
the type of situation in order to report it properly to the
authorities.
    (11) Use of the appropriate certificate holder manuals (e.g., QRH,
emergency procedures manual).
    (b) Task: Collection and dissemination of information on overdue or
missing aircraft. (5 questions required).
    The aircraft dispatcher must:
    (1) Know how to send a written report of any deviation (within 10
days of the emergency) through the certificate holder's operations
manager to the POI at the certificate holding district office in
accordance with 14 CFR.
    (2) Know how to notify the nearest National Transportation Safety
Board (NTSB) office when an accident or any of the following occur:
    (i) Flight control system malfunction or failure.
    (ii) Inability of any required flight crewmember to perform normal
flight duties as a result of injury or illness.
    (iii) Failure of structural components of a turbine engine
excluding compressor and turbine blades and vanes.
    (iv) In-flight fire.
    (v) Aircraft collide in flight.
    (vi) Damage to property, other than the aircraft, estimated to
exceed $25,000 for repair (including materials and labor) or fair
market value in the event of total loss, whichever is less.
    (vii) For large multiengine aircraft (more than 12,500 pounds
maximum certificated takeoff weight):
    (A) In-flight failure of electrical systems which requires the
sustained use of an emergency bus powered by a back-up source such as a
battery, auxiliary power unit, or air-driven generator to retain flight
control or essential instruments;
    (B) In-flight failure of hydraulic systems that results in
sustained reliance on the sole remaining hydraulic or mechanical system
for movement of flight control surfaces;
    (C) Sustained loss of the power or thrust produced by two or more
engines; and
    (D) An evacuation of an aircraft in which an emergency egress
system is utilized.
    (viii) An aircraft is overdue and is believed to have been involved
in an accident.
6. Area of Evaluation: Dispatch Resource Management
    (a) Evaluation. Evaluation of an aircraft dispatcher's practical
application of DRM skills must occur as follows:
    (1) After the aircraft dispatcher has completed initial, combined
certification and initial, recurrent, and requalification training.
This evaluation must be completed during the proficiency test (for
initial and combined certification and initial training) and during the
proficiency check (for recurrent or requalification training).
    (2) During the supervised operating experience delivered after
initial, combined certification and initial, and requalification
training.
    (b) Task: Demonstrate and apply DRM concepts. (Evaluation must be
in the form of demonstration)
    The aircraft dispatcher must know and be able to apply the
following DRM competencies:
    (1) Briefings.
    (2) Assertiveness.
    (3) Inquiry.
    (4) Conflict resolution.
    (5) Interdepartmental coordination process.
    (6) Interpersonal relationships.
    (7) Situational awareness.
    (8) Preparation, planning, and vigilance.
    (9) Time management (prioritizing).
    (10) Tactical and strategic use of resources.
    (11) Stress management.
    (12) Decisionmaking process.
    (13) Multi-tasking.
    (14) Risk management.
    (15) Leadership.
    (16) Communication.

PART 135--OPERATING REQUIREMENTS: COMMUTER AND ON-DEMAND OPERATIONS

    35. The authority citation for part 135 continues to read as
follows:

    Authority: 49 U.S.C. 106(g), 44113, 44701-44702, 44705, 44709,
44711-44713, 44715-44717, 44722.

    36. Revise Sec.  135.1(a)(4) to read as follows:

Sec.  135.1  Applicability.

    (a) * * *
    (4) Each person who applies for initial or provisional approval of
an Advanced Qualification Program curriculum, curriculum segment, or
portion of a curriculum segment under subpart Y of part 121 of this
chapter and each person employed or used by a certificate holder to
perform training, qualification, or evaluation functions under an
Advanced Qualification Program under subpart Y of part 121 of this
chapter.
* * * * *
    37. Revise Sec.  135.3(b) and (c) and add paragraph (d) to read as
follows:

Sec.  135.3  Rules applicable to operations under this part.

* * * * *
    (b) Each certificate holder that conducts commuter operations under
this part with airplanes in which two pilots are required by the type
certification rules of this chapter must comply with subpart BB of part
121 of this chapter instead of the requirements of subparts E, G, and H
of this part.
    (c) The rules in subpart BB of part 121 of this chapter are
considered a subpart of part 135 of this chapter for certificate
holders identified in paragraph (b) of this section.
    (d) If authorized by the Administrator upon application, each
certificate holder that conducts operations under this part to which
paragraph (b) of this section does not apply, may comply with the
applicable sections of subpart BB of part 121 of this chapter instead
of the requirements of subparts E, G, and H of this part, except that
those authorized certificate holders may choose to comply with the
operating experience requirements of Sec.  135.244, instead of the
requirements of Sec.  121.1225 of this chapter.

PART 142--TRAINING CENTERS

    38. The authority citation for part 142 continues to read as
follows:

    Authority: 49 U.S.C. 106(g), 40113, 40119, 44101, 44701-44703,
44705, 44707, 44709-44711, 45102-45103, 45301-45302.

Sec.  142.1  [Amended]

    39. Remove and reserve Sec.  142.1(b)(2).
    40. Revise Sec.  142.63(b) to read as follows:

Sec.  142.63  Privileges.

* * * * *
    (b) Approved under subpart Y, Advanced Qualification Program, of
part 121 of this chapter, for meeting recency of experience
requirements.

    Issued in Washington, DC, on December 4, 2008.
 John M. Allen,
Acting Director, Flight Standards Service.
[FR Doc. E8-29584 Filed 1-9-09; 8:45 am]

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