Subtask: Comply with sterile flight deck procedures.
(i) Task: Compliance Check (Inflight)
    Subtasks:
    (1) Provide appropriate pre-landing announcements for final
approach.
    (2) Verify completion of all of the pre-landing activities required
by paragraph II.A.4.(g)(2) through (18) of this attachment.
    (3) Verify that all exits are accessible.
    (4) Verify that overhead bins are closed and latched.
    (5) Verify that all video screens are retracted in accordance with
carrier procedures.
    (6) Comply with certificate holder's charging procedures for
photoluminescent light path.
    (7) Return to flight attendant jumpseat.
    (8) Secure barrier strap.
    (9) Don seat belt and shoulder harness.
    (10) Signal or communicate with flight crew if the cabin is not
prepared for landing.
    (11) Perform silent review.
    (12) Assume flight attendant protective brace position.
5. Subject: Arrival
(a) Task: General (Arrival)
    Subtasks:
    (1) Perform all required arrival announcements.
    (2) Make reminder announcements to any passengers who may stand or
place carry on bags in the aisle during taxi.
    (3) Adjust cabin lighting.
    (4) Perform only safety related duties during taxi.
(b) Task: Preparation of Exits (Arrival)
    Subtasks:
    (1) Ensure that a normal or emergency means of egress is available
when passengers are on board the aircraft.
    (2) Ensure crew coordination.
    (3) Ensure exits are disarmed in accordance with applicable
regulations and aircraft specific procedures.
    (4) Verify no cabin pressure warnings or indications are present on
the door.
    (5) Open door and operate stairs.
(c) Task: Passenger Handling (Arrival)
    Subtasks:
    (1) Monitor passenger deplaning to ensure adherence to all
regulatory and certificate holder requirements.
    (2) Coordinate with ramp, ground, and station agents and other
crewmembers as necessary.
    (3) Assume proper position during passenger deplaning to ensure
even distribution of flight attendants.
    (4) Ensure that the minimum required number of flight attendants
are onboard during entire passenger deplaning process.
(d) Task: Cabin Security (Arrival)
    Subtasks:
    (1) Ensure all passengers have left the aircraft at flight
termination by checking the aircraft, including lavatories.
    (2) Perform post-flight cabin checks.
6. Subject: During Stops
(a) Task: General (During Stops)
    Subtasks:
    (1) Follow duty assignments for flight attendants at intermediate
stops, including passenger supervision.
    (2) Adhere to permissible reduction in the number of flight
attendants to at least half the minimum required number (rounded down
to the next lower number, but never fewer than one) when passengers
remain onboard and boarding or deplaning is not occurring.
    (3) Adhere to permissible substitution for the required flight
attendants with other persons qualified in emergency evacuation
procedures for the airplane when passengers remain onboard and boarding
or deplaning is not occurring, if those persons are identified to the
passengers.
(b) Task: Aircraft Refueling (During Stops)
    Subtasks:
    (1) Review duties, regulatory requirements, and procedures
regarding refueling with passengers onboard.
    (2) Review identification of potential hazards to occupants
associated with aircraft refueling.
    (3) Review proper steps to be taken should problems develop during
refueling, including evacuation.
7. Subject: Federal Aviation Regulations
(a) Task: General
    Subtasks:
    (1) Comply with certificate holder procedures for interaction with
officers and agents of various governmental agencies, including FAA,
TSA, FBI, CIA, and NTSB.
    (2) Comply with 14 CFR part 252: Smoking Aboard Aircraft.
(b) Task: Federal Aviation Regulations Pertinent to Flight Attendant
Performance of Assigned Duties
    Subtasks: Understand the regulatory requirements for the following:
    (1) Flight attendant duty period limitations and rest requirements.
    (2) Crewmember protocols regarding drug and alcohol testing
programs, including regulatory requirements and certificate holder
policy regarding drug and alcohol testing programs.
    (3) Hazardous material recognition and prohibitions.
    (4) Admission to the flight deck.
    (5) Manipulation of controls in the flight deck.
    (6) Inoperable equipment.
    (7) Carriage of cargo in passenger compartments.
    (8) Exit seating.
    (9) Carry on baggage.
    (10) Passenger information requirements.
    (11) Passenger briefings and demonstrations.
    (12) Manual requirements.
    (13) Training program requirements.
    (14) Crewmember qualification requirements.
    (15) Aviation Safety Inspector's credentials.

    (16) Oxygen requirements.
    (17) Restrictions regarding service of alcoholic beverages.
    (18) Boarding restrictions regarding persons who appear to be
intoxicated.
    (19) Retention of items of mass in passenger and crew compartments.
    (20) Stowage of passenger service equipment.
    (21) Closing and locking flight crew compartment door.
    (22) Security Requirements.
    (23) Sterile flight deck requirements.
    (24) Required number of flight attendants.
    (25) Crewmember requirements at stops where passengers remain on
board.
    (26) Emergency equipment requirements.
    (27) Lavatory fire protection.
    (28) Communication systems.
    (29) Flotation equipment.
    (30) Flightcrew compartment access.
    (31) Taxi requirements.
    (32) Carriage and briefing of passengers requiring special
assistance.
    (33) Fueling with passengers on board.
    (34) Portable electronic devices.
    (35) Flight attendant jumpseat requirements.
    (36) Child restraint systems.
    (37) Required placards and signs.
    (38) Compliance with seat belt and smoking regulations.
    (39) Use of medical oxygen and portable oxygen concentrators.
    (40) Any other regulations relevant to flight attendant duties and
responsibilities.

END QPS REQUIREMENT

-----------------------------------------------------------------------

BEGIN INFORMATION

    Discussion of the regulations should include why they are pertinent
to flight attendants and should also include discussion regarding the
role of other certificate holder employees and their part in ensuring
compliance with the regulations (e.g., gate agents, flight
crewmembers).

END INFORMATION

-----------------------------------------------------------------------

BEGIN QPS REQUIREMENT

8. Subject: General Contents, Control and Maintenance of Applicable
Portions of the Certificate Holder's Manual
(a) Task: Flight Attendant Operating Manual (FAOM)
    Subtasks: Understand the certificate holder's procedures for the
following:
    (1) Currency requirements.
    (2) Revision process.
    (3) Bulletins or notices.
    (4) List of effective pages.
    (5) Accessibility during flight.
    (6) Procedures to ensure manual is current.
(b) Task: Scheduling and Station Operations Policies and Procedures
    Subtasks: Understand the certificate holder's procedures for the
following:
    (1) Scheduling policies and procedures.
    (2) Station operations policies and procedures.
9. Subject: Contents of the Certificate Holder's Operations
Specifications
(a) Task: General
    Subtask: Understand information contained in the certificate
holder's operations specifications that is pertinent to the duties and
responsibilities of flight attendants.
(b) Task: Exit Seat Program and Procedures
    Subtasks: Understand the certificate holder's procedures for the
following:
    (1) Information regarding the certificate holder's exit seat
program.
    (2) Selection criteria regarding the capabilities and conditions to
be applied to determine the suitability of persons to occupy an exit
seat.
    (3) Performance functions which a person seated in an exit seat
must be willing and able to perform in the event of an emergency.
    (4) Seat selection, assessment, and verification process.
    (5) Individual exit seat briefings.
    (6) Certificate holder procedures that ensure the suitability of
each person who occupies an exit seat.
    (7) Assessment and verification of suitability by at least one
required crewmember prior to movement on the surface.
    (8) Re-seating procedures.
    (9) Dispute resolutions.
    (10) Required announcements.
    (11) Definition of an exit seat, including excess flight attendant
jumpseats and the location of all exit seats on each aircraft type.
    (12) Assessment and verification of suitability prior to landing.
(c) Task: Carry-on Baggage Program and Procedures
    Subtasks: Understand the certificate holder's procedures for the
following:
    (1) The certificate holder's carry-on baggage program as described
in the FAOM, including carry-on baggage limitations, procedures for
baggage scanning, and procedures for handling carry-on baggage that
does not meet these limitations or cannot be accommodated in the
passenger cabin.
    (2) Person(s) responsible and procedures for scanning for amount
and size.
    (3) Weight and balance procedures and coordination with flight
crew.
    (4) Safety implications of improperly stowed carry-on baggage.
    (5) Types of articles exempt from carry-on baggage count.
    (6) Procedures for handling and stowing carry on items exempt from
the carry-on baggage count.
    (7) Definition of ``properly stowed,'' including that carry-on
baggage may not hinder access to emergency equipment.
    (8) Methods of removing carry-on baggage from aircraft when
necessary.
    (9) Procedures regarding proper stowage of carry-on baggage in the
passenger cabin, including underseat stowage.
    (10) Procedures for handling cargo or unusual items in the cabin.
    (11) Procedures for the handling of cargo and in-seat baggage in
the passenger compartment, including the types of cargo that may be
carried in the passenger cabin and the location of seats in which it
may be stowed.
    (12) Procedures to ensure crewmember verification that each piece
of carry-on baggage is stowed properly prior to the last passenger
entry door being closed, including specific crewmember assignments and
responsibilities.
    (13) Certificate holder procedures regarding the handling of carry-
on baggage during an aircraft evacuation.
    (14) Importance of crew consistency in applying these regulations.
(d) Task: Minimum Equipment List (MEL)
    Subtasks: Understand the certificate holder's procedures for the
following:
    (1) Description of the purpose and scope of the MEL as applicable
to flight attendant duties.
    (2) Crew coordination procedures for reporting inoperative
equipment.
    (3) Implications of MEL required procedures due to certain pieces
of equipment being inoperative, and their effect on flight attendant
duties.
    (4) Any other information relevant to flight attendant duties and
responsibilities.
10. Subject: Crew Resource Management
(a) Task: Authority of the Pilot in Command
    Subtasks:
    (1) The captain's authority, including responsibility for the
safety of flight in routine and emergency conditions.
    (2) Chain of command and importance of chain of command.

    (3) Chain of command as applicable to specific airplane.
(b) Task: Communication Processes and Decisions
    Subtasks:
    (1) Briefing.
    (2) Inquiry, advocacy, and assertiveness.
    (3) Self-critique.
    (4) Communication with available personnel.
    (5) Decisionmaking.
    (6) Conflict resolution.
(c) Task: Building and Maintenance of a Flight Team
    Subtasks:
    (1) Leading and following, including the importance of crewmembers
functioning as a team.
    (2) Use of interpersonal skills and leadership styles in a way that
fosters crew effectiveness.
    (3) Significance of cultural differences.
(d) Task: Workload Management and Situational Awareness
    Subtasks:
    (1) Preparation and planning.
    (2) Vigilance.
    (3) Workload distribution.
    (4) Distraction avoidance.
(e) Task: Communication and Coordination
    Subtasks: Flight attendant must know notification and communication
procedures between the cabin and flight deck including:
    (1) Flight deck and cabin chimes and interphone signals for routine
situations.
    (2) Flight attendant notification to flight crew that aircraft is
ready for movement on the surface.
    (3) Flight crew notification to flight attendant to be seated prior
to take-off.
    (4) Flight attendant recognition of critical phases of flight.
    (5) Crewmember coordination and notification regarding access to
flight deck.
    (6) Notification to flight attendants of turbulent air conditions.
    (7) Notification between flight crew and flight attendants of
emergency or unusual situations.
    (8) Notification between flight crew and flight attendants of
inoperative equipment that is pertinent to flight attendant duties and
responsibilities.
    (9) Normal and emergency communication procedures to be used in the
event of inoperative communication equipment.
(f) Task: Crewmember Briefing
    Subtasks:
    (1) Crewmember responsibilities regarding briefings.
    (2) Flight crew to flight attendant(s) briefings.
    (3) Flight attendant to flight attendant(s) briefings (e.g., when
PIC has not briefed the entire crew, or when a flight attendant joins a
working crew).
    (4) Required information.
    (5) Security procedures.
    (6) Communication procedures.
    (7) Emergency procedures.
    (8) MELs affecting cabin safety equipment and procedures.
    (9) Flight information.
    (10) Content of crew briefing as applicable to specific aircraft.
    (11) Responsibilities of flight attendants to brief new flight
attendant crew during a crew change regarding any unserviceability of
equipment, special passengers, and other safety matters pertinent to
the flight.
(g) Task: Communication and Coordination During a Passenger
Interference Situation
    Subtasks:
    (1) Certificate holder's written program regarding the handling of
passenger interference, including crewmember communication and
coordination.
    (2) Importance of crewmembers and other employees working as a
team.
    (3) Role of management and crewmember in follow-up.
(h) Task: Communication and Coordination During an Emergency Situation
    Subtasks:
    (1) Actions for each emergency situation.
    (2) Importance of notification and who must be notified.
    (3) Alternate actions if unable to notify.
    (4) Communication during preparation for a planned emergency
evacuation: Time available, type of emergency, signal to brace, and
special instructions.
11. Subject: Theory of Flight
(a) Task: Components of Aircraft
    Subtasks:
    (1) Wing-leading edge, trailing edge, wing tip, wing root, winglet.
    (2) Tail-fixed vertical stabilizer, rudder, elevator.
    (3) Miscellaneous-fuselage, spoilers, speed brakes, main gear, nose
wheel.
    (4) Flight control surfaces and their functions-ailerons, flaps,
rudder, elevator.
(b) Task: Principles of Flight
    Subtasks:
    (1) Forces acting on an aircraft-lift, weight, thrust, drag.
    (2) Three axes and movement around each-yaw, pitch and roll.
    (3) Weight and balance-weight distribution and center of gravity
and their effect on aircraft controllability and stability.
(c) Task: Critical Surfaces and Associated Hazards
    Subtasks:
    (1) Recognition of critical surfaces.
    (2) Recognition of hazards to flight associated with contamination
of those surfaces.
    (3) Awareness of conditions most likely to produce such
contamination (such as snow and ice, volcanic ash and dust).
    (4) Importance of timely communication of observed hazards to
flight deck.
    (5) Awareness of carrier procedures for decontamination of
surfaces.
(d) Task: Aviation Terminology
    Subtasks:
    (1) Identify and define aviation terminology common to the
certificate holder, including terms related to airports, ground
operations and flight operations.
    (2) Identify any specific voluntary safety programs used by
certificate holder (such as ASRS, ASAP, FOQA) as they relate to flight
attendants.
    (3) Identify standard measurement units used in aviation (such as
the 24 hour clock, Greenwich Mean Time, time zone changes).

B. Area of Instruction: Flight Attendant Duties and Responsibilities--
Abnormal Situations (see Sec.  121.1369)

1. Subject: Handling Passengers Whose Conduct May Jeopardize Safety
(a) Task: General
    Subtasks:
    (1) The flight attendant must know the certificate holder's
procedures for handling passengers who could threaten the safety of the
flight or the passengers, including how to do the following:
    (i) Identify and manage potential problem passengers who could
threaten safety of the flight, passengers, or crew and monitor
passenger conduct.
    (ii) Monitor and identify potential problem passengers during
boarding.
    (iii) Identify baggage that may be considered suspect on board an
aircraft.
    (iv) Recognize hazardous materials labels.
    (v) Report hazardous materials to the flight crew.
    (vi) Monitor lavatories periodically throughout the flight.

    (vii) Perform cabin checks periodically throughout the flight.
    (2) The flight attendant must know specific certificate holder
procedures for maintaining flight deck security.
(b) Task: Passenger Interference
    Subtasks:
    (1) The flight attendant must know the following requirements,
procedures, and all information for handling passengers who might
interfere with crewmembers in the performance of their duties and who
could threaten the safety of the flight or the passengers:
    (i) Title 14 CFR 121.580, Prohibition on interference with
crewmembers.
    (ii) Title 49 U.S.C. 46318, Interference with cabin or flight crew.
    (iii) Certificate holder's program regarding the handling of
disruptive passengers.
    (iv) Categories of disturbance and crewmember actions.
    (v) How to diffuse the situation with difficult passengers.
    (vi) Recommended crew coordination procedures.
    (2) The flight attendant must be trained to manage the following:
    (i) Address incidents of non-compliance immediately.
    (ii) Inform passenger of regulatory requirements and certificate
holder policies.
    (iii) Manage disruptive or problem passengers by using a team
approach or specific certificate holder techniques designed to defuse
such situations.
    (iv) Maintain crewmember's personal security.
    (v) Communicate with flight crew immediately to report non-
compliant passengers and maintain communications throughout the event.
    (vi) Coordinate with other flight attendants regarding team concept
problem management.
    (vii) Comply with certificate holder procedures regarding
involvement of law enforcement officials.
    (viii) Obtain assistance from other crewmembers or passengers.
    (ix) Restrain violent passengers as indicated in certificate holder
procedures.
    (x) Appropriate use of equipment provided by the certificate
holder.
    (xi) Complete all required certificate holder forms.
    (xii) Be able to use techniques to recognize and diffuse passenger
panic situations.
(c) Task: Smoking Ban Violations
    Subtasks: The flight attendant must know the following for handling
of passengers who smoke onboard the aircraft:
    (1) Procedures for passengers who smoke while seated.
    (2) Procedures for passengers who smoke in the lavatory.
    (3) Procedures for passengers who tamper with a smoke detector.
    (4) Required crew coordination and communication.
    (5) Procedures to address a possible fire hazard from the discarded
cigarette.
    (6) Reporting procedures.
(d) Task: Intoxication
    Subtasks:
    (1) The flight attendant must know the following for handling of
passengers who appear to be intoxicated:
    (i) Required crew coordination, communication, and notification
procedures.
    (ii) Prohibition against boarding passengers who appear to be
intoxicated.
    (iii) Certificate holder procedures regarding the removal of a
passenger who has boarded the aircraft and appears to be intoxicated.
    (iv) Prohibition against serving alcohol to passengers who appear
to be intoxicated.
    (v) Prohibition against serving alcohol to persons who are
escorting a prisoner or who are being escorted.
    (vi) Prohibition regarding passengers consuming alcohol not served
by the certificate holder and associated certificate holder procedures.
    (vii) Prohibition against serving alcohol to any person carrying a
dangerous weapon.
    (viii) Regulatory requirement to report any alcohol related
disturbance onboard an aircraft to the FAA within 5 days.
    (ix) Reporting procedures.
    (2) The flight attendant must be trained to manage the following:
    (i) Passengers appearing to be intoxicated during boarding.
    (ii) Passengers appearing to be intoxicated during flight.
    (iii) Reseat passengers from exit seats if they appear to become
intoxicated in flight.
    (iv) Inform passenger of regulatory requirements and certificate
holder policies as needed.
    (v) Communicate with flight crew immediately to report non-
compliant passengers.
    (vi) Follow certificate holder procedures when serving alcohol.
(e) Task: Passenger Misconduct
    Subtasks:
    The flight attendant must know how to diffuse the situation with
difficult passengers and recommended crew coordination procedures.
(f) Task: Security Procedures
    Subtasks:
    The certificate holder must develop a security program that meets
the standards of the TSA's security training program for flight
attendants. The certificate holder must document that the TSA has
approved the security training program for flight attendants and the
certificate holder must provide security training to each flight
attendant in accordance with a security program approved by the TSA.
2. [Reserved]

C. Flight Attendant Duties and Responsibilities--Emergency (See Sec.
121.1373)

1. Subject: Emergency Equipment
    The flight attendant must know the preflight (if applicable),
location, function, operation, and limitations of the following
equipment in Tasks (a) through (e) of this section:
(a) Task: General Emergency Equipment
    Subtasks:
    (1) Flight attendant jumpseat and restraint system.
    (2) Portable oxygen equipment.
    (3) Megaphones.
    (4) Protective breathing equipment.
    (5) Communication systems (public address system, chimes,
interphone, visual indicators,).
    (6) Lavatory smoke detector, flapper doors, and placards.
    (7) Crash ax.
    (8) Flashlights.
    (9) Any additional portable emergency equipment or systems
pertinent to cabin safety.
(b) Task: Equipment Used in Land and Water Evacuation
    Subtasks:
    (1) Evacuation alarms.
    (2) Emergency lighting systems.
    (3) Evacuation slides and slide rafts.
    (4) Escape ropes and escape tapes.
    (5) ELTs.
    (6) Survival kits.
    (7) Signaling equipment.
    (8) Flotation equipment.
    (9) Adult and child life preservers.
    (10) Infant flotation equipment.
    (11) Rafts.
    (12) Any specialized survival equipment specific to an aircraft
type or operation.
(c) Task: Emergency Medical Equipment
    Subtasks:
    (1) EMKs.
    (2) First aid kits.
    (3) Portable first aid and medical oxygen and oxygen systems.
    (4) CPR equipment.
    (5) AED.
    (6) Universal precautions and associated equipment.

    (7) Biohazard kit contents, use, and proper disposal procedures.
    (8) Needle disposal kits.
    (9) Any additional cabin safety equipment used during inflight
medical events.
(d) Task: Portable Fire Extinguishers
    Subtasks:
    (1) Installed fire extinguishers.
    (2) Range and duration of each extinguisher.
    (3) Classes of fires with emphasis on proper extinguisher for each
class of fire.
(e) Task: Emergency Exit Doors, Plugs and Hatches, Including Doors,
Window Exits, Floor Level Exits, Tailcone Exits, Ventral Stairs, Flight
Deck Exits, and Any Other Exit Designed for Passenger or Crewmember
Emergency Egress from the Aircraft
    Subtasks:
    (1) Each different emergency exit in the normal and emergency
modes, including the actions and forces required in the deployment of
the emergency slides or slide rafts.
    (2) Signal and conditions under which door can be opened or closed
and locked or unlocked.
    (3) Procedures to verify door status (open or closed and locked or
unlocked).
    (4) Slide pressure gauge and door pressure gauge.
    (5) Cabin pressurization indications and warnings.
    (6) Exterior and interior obstacles or hazards to persons or the
exit during the opening or closing (e.g., jetway, stairs, mobile
passenger lounge, barrier straps).
    (7) Signal for arming or disarming.
    (8) Procedures to properly arm and disarm the exit.
    (9) Procedures to verify girt bar placement for armed and disarmed.
    (10) Procedures to verify door is in the correct mode including
window adjustments.
    (11) Proper procedures and use of operating mechanism to open exit
and secure in locked position.
    (12) Proper procedures, operation, and use of stair operating
mechanism for normal and emergency use.
    (13) Proper use of safety straps.
    (14) Proper use of barrier straps.
    (15) Proper use of locking mechanisms.
    (16) Proper use of escape ropes and escape tapes at overwing exits.
    (17) Proper use of control handles to close exits and secure in
locked position.
    (18) Proper use of door locking override systems.
    (19) Proper use of slide override systems.
    (20) Understanding of door hazards.
    (21) Correct body position for door opening.
    (22) Protective positions during an evacuation.
    (23) Manual operations if pneumatic operations fail.
    (24) Functions of door levers, door opening devices, windows, and
manual slide inflation systems.
    (25) Operation of exits on the flight deck.
    (26) Slide, raft, or slide raft transfer, including required steps
for girt detachment, bustle removal, safe handling, positioning, re-
attachment of girt, and inflation of slide raft.
    (27) Use of slide, raft, or slide raft as application for other
survival needs.
    (28) Use of following exits in normal and emergency modes:
    (i) Exits with slides or slide rafts.
    (ii) Exits without slides.
    (iii) Window exits.
    (iv) Tailcone exits.
    (v) Ventral stairs.
    (vi) Flight deck exits.
2. Subject: Emergency Situations
(a) Task: Emergency Assignments and Procedures Including Coordination
among Crewmembers
    Subtask: The flight attendant must know emergency procedures for
each type of emergency, including unwarranted evacuations, and planned
and unplanned land and water evacuations.
(b) Task: Decompression and Physiological Effects of High Altitude
(Required When Flight Operations Are Authorized Over 10,000 Feet)
    Subtasks: The flight attendant must know:
    (1) Symptoms associated with hypoxia.
    (2) Recognition of conditions in the cabin that a slow, rapid, or
explosive decompression has occurred.
    (3) Principles of respiration and Time of Useful Consciousness and
why it is different for cabin and flight crewmembers.
    (4) Gas expansion and gas bubble formation and how it could effect
the crewmember during a decompression.
    (5) Incidents of decompression.
    (6) Post decompression duties.
    (7) Procedures for inter-crew communication and coordination.
    (8) Identification of information to be relayed to the flight crew
via communication equipment.
    (9) Communication with other crewmembers.
    (10) Procedures for a slow, rapid, or explosive decompression while
the flight attendant is in the cabin.
    (11) Procedures for a slow, rapid, or explosive decompression while
the flight attendant is in the flight deck.
    (12) Awareness of possible flight crew response (e.g., rapid
descent) and its effect on the cabin.
    (13) Certificate holder's procedures, including the following
actions:
    (i) Don the nearest oxygen mask.
    (ii) Fasten seat belt or hold on to something solid.
    (iii) Await notification from the flight deck before moving around
the cabin.
    (iv) Follow post decompression duties.
    (v) Obtain and carry portable oxygen bottle.
    (vi) Monitor condition of passengers.
    (vii) Open passenger oxygen compartments that have not deployed if
supplemental oxygen is needed.
    (viii) Administer first aid and first aid oxygen, if necessary.
    (ix) Communicate with fellow crewmembers.
    (x) Complete required carrier forms.
(c) Task: Fire Inflight or on the Surface
    Subtasks:
    (1) Classes of fires.
    (2) Types of extinguishers appropriate to each class of fire.
    (3) Properties of halon extinguishers, including that the potential
harmful effects on passengers and crew are negligible compared to the
safety benefits achieved by fighting inflight fires aggressively.
    (4) Correct methods for fire fighting, including proper use of PBE.
    (5) Methods of communication while wearing PBE and using aircraft
communication systems.
    (6) Proper techniques for PBE hood removal once away from the fire
scene.
    (7) Need for crewmembers to take immediate and aggressive action in
response to signs of an inflight fire.
    (8) Requirement to notify the flight deck as soon as possible and
maintain constant communication and coordination.
    (9) Procedures to identify smoke in cabin, galleys and lower-lobe
galleys, or lavatory.
    (10) Procedures for handling fire or smoke of undetermined origin.
    (11) Procedures for smoke removal, including crew communication and
coordination, as well as passenger management, including any
precautions.
    (12) Procedures for handling fire hidden behind interior panels or
enclosed spaces, including removing or otherwise gaining access to the
area behind interior panels (e.g., crash ax or other tools) to
effectively apply extinguishing agents to the source of the fire.

    (13) Procedures to respond to smoke detector activation in
lavatory.
    (14) Odor of fire (e.g., electrical fire or burning cloth).
    (15) Procedures to identify location and source of fire (e.g., in
ovens; volatile fuel vapors; light ballast; cabin furnishings; stowage
bins and hat racks; trash containers; clothing; APU; jetway; ramp
fires).
    (16) Procedures to identify class of fire (if possible).
    (17) Procedures to assess the intensity of the fire (if possible).
    (18) Procedures to communicate with other crewmembers and
passengers and respond to the fire, including:
    (i) Fight the fire and call flight crew to inform of fire.
    (ii) Obtain assistance of other flight attendants.
    (iii) Passenger handling.
    (iv) Use of interphone and other communication devices.
    (v) Use of passenger address system.
    (vi) Assign a passenger to locate and inform another flight
attendant or flight crewmember, obtain back-up equipment and provide
support.
    (vii) Locate and retrieve the nearest PBE.
    (viii) Remove PBE from stowage, including container or pouch.
    (ix) Don PBE and activate oxygen in proper sequence using proper
procedures.
    (x) Locate and retrieve the nearest appropriate fire extinguisher.
    (xi) Remove extinguisher from securing device.
    (xii) Prepare extinguisher for use (e.g., break tamper seal, pull
pins, release safety latches, and pressurize bottle).
    (xiii) Approach source of fire using protective techniques.
    (xiv) Maintain safe distance from fire with PBE on
    (xv) Operate extinguisher discharge mechanism properly.
    (xvi) Discharge extinguisher at base of fire using proper discharge
pattern, bottle position and flight attendant body position.
    (xvii) Use aircraft communication system with PBE on (as
necessary).
    (xviii) Maintain and ensure ongoing communication with flight crew.
    (xix) Direct passengers to relocate away from fire location, as
appropriate.
    (xx) Instruct passengers to breathe through clothing.
    (xxi) Distribute wet towels, if possible.
    (xxii) Relocate nearby portable oxygen bottles and canisters.
    (xxiii) Use additional fire extinguishers and other firefighting
equipment.
    (xxiv) Coordinate ongoing fire control activity with other flight
attendants and flight crewmembers.
    (xxv) Accept replacement by another flight attendant with PBE and
extinguisher (as necessary) to perform continuous firefighting duties.
    (xxvi) Use follow-up procedures once fire appears extinguished.
    (xxvii) Monitor indications that PBE is reaching time limits of
operation.
    (xxviii) Remove PBE as usefulness expires or need is eliminated.
    (xxix) Position used PBE and extinguishers according to certificate
holder procedure.
    (xxx) Check conditions of passengers in immediate area.
    (xxxi) Report condition of fire and cabin to the flight crew.
    (xxxii) Complete required reports.
    (19) Training must also include:
    (i) Fire Prevention: Flight attendant readiness; cabin checks
(including stowage of articles that could contribute to fire); articles
that may block air vents in the galley; lavatory checks (including
importance of material and condition of trash container, spring-loaded
flapper door, smoke detection systems, and fire extinguishers); galley
checks (including improper stowage of articles in the oven, safe oven
operations, cooking and heating limitations, proper stowage of
flammable materials around ovens and heating elements or lights and the
importance of keeping areas around vents clear); enforcement of smoking
regulations; and proper use of electrical equipment (including use of
circuit breakers). Crewmembers must also be alert to fires that can
occur on board the aircraft while the aircraft is on the ground (e.g.,
during boarding).
    (ii) Characteristics of an aircraft fire: Flash-over and
criticality of time management; toxic fumes and chemical irritants;
review of function, use, and limitations of fire fighting equipment;
fire fighting techniques; special factors (including cabin material
flammability and toxicity); location of highly combustible and
flammable items and equipment; confined space; evacuation of personnel
from lower lobe galleys and cabin ventilation.
    (iii) Electrical Equipment and Circuit Breakers: Procedures for
circuit breaker use associated with galleys, service centers, lifts,
lavatories, movie screens and other electrical equipment must be
emphasized as well as location of accessible (in the passenger cabin)
circuit breakers for each system.
    (iv) External Fires on Ground: Crew coordination; role of flight
attendants for exterior aircraft fires; APU, jetway, ramp fires;
notification of appropriate airport personnel if necessary.
(d) Task: Land and Water Evacuation
    Subtasks:
    (1) Recognition of the need for evacuation.
    (2) Crew communication and coordination.
    (3) Recognition of the importance of maintaining situational
awareness and ability to anticipate and adapt as emergency progresses.
    (4) Use of evacuation signals.
    (5) Brace for impact position for self and passengers.
    (6) Importance of selection and briefing of able bodied passengers.
    (7) How to assess conditions.
    (8) Initiation of evacuation.
    (9) Decision not to evacuate.
    (10) Use of commands.
    (11) Use of protective position.
    (12) Passenger behavior (e.g., passive, aggressive, negative and
positive panic, hysteria).
    (13) Passenger flow control management.
    (14) Evacuation of passengers or crewmembers who need the
assistance of others.
    (15) Toxic smoke and flashover time criticality.
    (16) Care of passengers following evacuation.
    (17) Evacuation procedures for each type of evacuation, including
passenger preparedness, cabin preparation, and crew coordination
procedures in accordance with the certificate holder's procedures.
    (18) Crew duties and responsibilities for each crew position on
each aircraft type on which the flight attendant will serve.
    (19) Primary and secondary exit responsibilities.
    (20) Raft responsibilities, including the importance of having an
effective raft commander.
    (21) Launching and boarding of assigned raft.
    (22) Passenger briefings for each assigned exit and duty position.
(e) Task: Illness, Injury or Other Abnormal Situations
    Subtasks:
    (1) The flight attendant must know the following:
    (i) Procedures regarding the proper use of emergency medical
equipment.
    (ii) Unique aircraft cabin conditions that make giving first aid
difficult.
    (iii) Incapacitated crewmember procedures, including maintaining
coverage of minimum crew positions and responsibilities, reseating, and
briefing passengers who may be used for exit responsibilities.
    (2) The flight attendant must be trained to do the following:

    (i) Respond to request for assistance or identify ill or injured
individual in need of first aid.
    (ii) Communicate and coordinate information with other crewmembers.
    (iii) Use interphone to communicate with flight crewmembers.
    (iv) Use interphone, public announcement system, or a passenger to
locate and inform other flight attendants or other passengers needed to
assist.
    (v) Request assistance from onboard medical personnel.
    (vi) Use proper techniques to move person to specified place on
that configuration of airplane, if needed.
    (vii) Request assistance, if needed, from other flight attendants,
passengers, or flight crew.
    (viii) Retrieve and use components of universal precaution
equipment, as needed.
    (ix) Comply with procedures for taking universal precautions
against blood borne pathogens.
    (x) Use gloves, mask, eye shield and other protective gear as
needed.
    (xi) Properly dispose of biohazard.
    (xii) Report possible exposure to blood borne pathogens.
    (xiii) Retrieve and use contents of first aid kit, EMK, and other
emergency medical equipment, according to certificate holder
procedures.
    (xiv) Retrieve portable oxygen bottle, if needed.
    (xv) Request help from persons qualified to use EMK.
    (xvi) Request help from ground (airline contact with medical
professionals on the ground).
    (xvii) Assess condition of person who is ill or injured, including
conducting an interview to obtain medical history.
    (xviii) Follow certificate holder's first response medical event
procedures.
    (xix) Use CPR equipment.
    (xx) Perform CPR.
    (xxi) Follow procedures for passenger who requires CPR during
landing.
    (xxii) Use AED.
    (xxiii) Ensure someone is monitoring passenger who requires oxygen.
    (xxiv) Follow procedures for passenger who requires oxygen during
landing.
    (xxv) Properly stow, reposition and report the use of portable
oxygen bottle(s) and other emergency medical equipment.
    (xxvi) Coordinate with Emergency Medical Personnel once on the
ground.
    (xxvii) Follow procedures to handle other passengers onboard while
medical personnel board and care for ill or injured passenger.
    (xxviii) Inform flight crewmember of equipment used.
    (xxix) Complete required reports.
    (3) The flight attendant must be trained to recognize and treat the
following:
    (i) Bleeding.
    (ii) Chest pain.
    (iii) Burns.
    (iv) Injuries to the extremities.
    (v) Shock.
    (vi) Unconsciousness.
    (vii) Allergic reaction.
    (viii) Hyperventilation.
    (ix) Stroke.
    (x) Seizures.
    (xi) Diabetic emergencies.
    (xii) Childbirth.
    (xiii) Abdominal distress.
    (xiv) Airsickness.
    (xv) Injuries to the skull, spine, neck and chest.
    (xvi) Eye injury.
    (xvii) Ear distress.
    (xviii) The effects of alcohol or drug abuse.
    (xix) Infectious diseases and conditions.
(f) Task: Turbulence
    Subtasks:
    (1) Awareness of turbulence hazards, aircraft behavior in
turbulence and the need to maintain personal safety.
    (2) Predeparture briefing regarding forecast turbulence related
weather conditions.
    (3) Announcement requirements.
    (4) Two way communication and coordination procedures between
flight crewmembers and flight attendants during all phases of flight,
including the use of the Fasten Seat Belt sign.
    (5) Standardized phraseology and communications regarding
anticipated time, intensity and duration of turbulence encounters.
    (6) Procedures promoting voluntary passenger seat belt use and
compliance with the Fasten Seat Belt sign.
    (7) Review of certificate holder history regarding turbulence
encounters and injuries, as appropriate.
    (8) Location and use of emergency handholds available in the cabin,
galley and lavatories (such as, handles, grab bars, or interior wall
cutouts) by flight attendants and passengers who are not seated and
restrained during turbulence.
    (9) Procedures regarding anticipated and unanticipated turbulence
encounters, including:
    (i) Flight attendant notification by the flight deck.
    (ii) Assessing the severity of the turbulence and initiating
standard operating procedures based on that assessment.
    (iii) Prioritization of flight attendant duties.
    (iv) Securing galley and passenger cabin.
    (v) Flight attendant's personal safety.
    (vi) Handling flight attendants who may become incapacitated during
a turbulence encounter.
    (10) Handling passengers who may become injured during a turbulence
encounter.
(g) Task: Hijacking or Other Unusual Situations
    Subtask:
    The certificate holder must develop a security program that meets
the standards of the TSA security training program for flight
attendants. The certificate holder must document that the TSA has
approved the security training program for flight attendants and the
certificate holder must provide security training to each flight
attendant in accordance with a security program approved by the TSA.
(h) Task: Aircraft Occurrences, Accidents, and Incidents
    Subtasks:
    (1) Importance of crewmember actions.
    (2) How crewmember actions affect the outcome of accidents and
incidents.
    (3) Review and discuss previous aircraft accidents and incidents.
(i) Task: Survival Skills
    Subtasks:
    (1) Effective survival skills to use in conditions relevant to the
certificate holder's route structure (e.g., arctic, desert, jungle).
    (2) Specialized survival equipment on the aircraft.

III. Aircraft Specific Task Requirements (see Sec.  121.1369)

A. For Each Aircraft Type.

1. Subject: A General Description of the Aircraft
    Description, location, function, and operation of the following:
(a) Task: Aircraft Characteristics and Description
    Subtasks:
    (1) Design.
    (2) Major aircraft components and control surfaces.
    (3) Principle dimensions.
    (4) Interior configuration.
    (5) Powerplant.
    (6) Range.
    (7) Speed.
    (8) Altitude.
    (9) Passenger seating capacity.
(b) Task: Cabin Configuration
    Subtasks:
    (1) Flight attendant panels.
    (2) Flight attendant jumpseats and restraint systems.

    (3) Passenger seating zones.
    (4) Passenger seats.
    (5) Galley.
    (6) Lavatories.
    (7) Stowage areas.
    (8) Emergency exits.
    (9) Oxygen mask compartments.
    (10) Passenger service units.
    (11) Passenger convenience panels.
    (12) Passenger information signs.
    (13) Required placards.
    (14) Passenger-cargo configurations.
    (15) Escape path lighting.
(c) Task: Passenger Seats
    Subtasks:
    (1) Seat belts.
    (2) Shoulder harnesses.
    (3) Armrests, footrests and seat recline controls.
    (4) Tray tables.
    (5) Passenger service units.
    (6) Passenger convenience panels on armrests.
    (7) Passenger information signs.
    (8) Placards.
    (9) Passenger entertainment systems.
    (10) Passenger flotation equipment.
    (11) Any other passenger seating equipment or systems relevant to
flight attendant duties and responsibilities.
(d) Task: Air Conditioning, Ventilation, and Pressurization Systems
    Subtasks:
    (1) Cabin pressurization indicators and systems.
    (2) Aircraft environmental control systems.
    (3) Any other air conditioning and pressurization equipment or
systems relevant to flight attendant duties and responsibilities.
(e) Task: Flight Attendant Jumpseats
    Subtasks:
    (1) Preflight.
    (2) Automatic seat retraction.
    (3) Jumpseat headrest.
    (4) Restraint system integrity.
    (5) Function and operation of the restraint system.
    (6) Securing restraint system when not in use.
    (7) Flotation equipment.
    (8) Any other flight attendant station equipment or systems
relevant to flight attendant duties and responsibilities.
(f) Task: Flight Attendant Panels
    Subtasks:
    (1) Identification and function of controls, switches and
indicators on flight attendant panels.
    (2) Preflight and use of controls and switches.
    (3) Any other flight attendant panel equipment or systems relevant
to flight attendant duties and responsibilities.
(g) Task: Carry On Baggage Stowage
    Subtasks:
    (1) Overhead compartments.
    (2) Open overhead racks.
    (3) Closets.
    (4) Stowage compartments.
    (5) Underseat stowage restraint requirements.
    (6) Weight restrictions.
    (7) Restraint or latching requirements.
    (8) Required placards.
    (9) Location requirements for oversized items in the passenger
cabin.
    (10) Designated areas for the carriage of pet containers in the
passenger cabin.
    (11) Designated areas for the stowage of passenger assistance aids,
such as wheelchairs, canes and crutches.
    (12) Any other carry on baggage stowage equipment or systems
relevant to flight attendant duties and responsibilities.
(h) Task: Communication Systems
    Subtasks:
    (1) Call system, including:
    (i) Call light switches.
    (ii) Chime and light indicators when a call is initiated.
    (iii) Routine and emergency call light identification.
    (iv) Resetting procedures for call light indicators.
    (2) Interphone system, including:
    (i) Location of handset controls and indicators.
    (ii) Function and operation of routine and emergency controls and
indicators.
    (iii) Interphone system inoperative procedures.
    (3) Passenger address system, including:
    (i) Location of handset and microphone controls and indicators.
    (ii) Passenger address system inoperative procedures.
    (iii) Any other communication equipment or systems relevant to
flight attendant duties and responsibilities.
(i) Task: Entertainment and Convenience Systems
    Subtasks:
    (1) Description of aircraft entertainment and convenience systems.
    (2) Location and operation of controls and switches including
system indicators.
    (3) Problem identification, including probable causes and
corrective action procedures.
    (4) Location of accessible circuit breakers for each system.
    (5) Any other entertainment and convenience equipment of systems
relevant to flight attendant duties and responsibilities.
(j) Task: Flight Deck Configuration
    Subtasks:
    (1) Flight crewmember and observer stations.
    (2) Portable emergency equipment.
    (3) Use of oxygen systems.
    (4) Use of flight deck door securing devices and locking systems.
    (5) Operation of observer's jumpseat, including function and
operation of the restraint system.
    (6) Operation of flight deck door including emergency opening
procedures.
    (7) Emergency exits and means of egress.
    (8) Any other flight deck equipment or systems relevant to flight
attendant duties and responsibilities.
(k) Task: Galleys
    Subtasks:
    (1) Ovens.
    (2) Refrigeration Units.
    (3) Stowage compartments and latching devices.
    (4) Carts and braking mechanisms and restraining devices.
    (5) Electrical control panels and circuit breakers.
    (6) Water system and water shutoff valves.
    (7) Oxygen mask compartments.
    (8) Lower lobe galleys including operation of escape exits and
lifts.
    (9) Any other galley equipment or systems relevant to flight
attendant duties and responsibilities.
(l) Task: Lavatories
    Subtasks:
    (1) Washbasins.
    (2) Supply compartments and latching devices.
    (3) Oxygen mask compartments.
    (4) Passenger information signs.
    (5) Required placards.
    (6) Automatic fire extinguishers.
    (7) Fire detection systems.
    (8) Water shut off valves.
    (9) Water heater switches and indicators.
    (10) Interior door locking mechanism and signs.
    (11) Special lavatory components (e.g., doors that may be removed
to facilitate access to an incapacitated passenger, lavatory walls
which retract to allow for stretcher removal around corners and out of
certain exits).
    (12) Any other lavatory equipment or systems relevant to flight
attendant duties and responsibilities.
(m) Task: Required Signs and Placards
    Subtasks:
    (1) Passenger information signs, including:
    (i) No Smoking signs.
    (ii) Fasten Seat Belt signs.
    (iii) Lavatory Occupied signs.

    (iv) Return To Seat signs in the lavatory.
    (v) Exit signs.
    (2) Aircraft markings, including:
    (i) Interior emergency exit markings indicating location of each
passenger emergency exit.
    (ii) Emergency exit handle markings indicating location of
operating handle and instructions for opening exit.
    (iii) Emergency equipment markings to identify equipment location.
    (3) Aircraft placards, including:
    (i) Placards on each forward bulkhead and passenger seat stating
Fasten Seat Belt While Seated.
    (ii) Placards in each lavatory stating Federal law provides for a
penalty for tampering with the smoke detector installed in this
lavatory.
(n) Task: Lighting and Electrical Systems
    Subtasks:
    (1) Interior and exterior lighting.
    (2) Cabin lighting systems, including:
    (i) Controls.
    (ii) Switches.
    (iii) Testing procedures, in accordance with certificate holder
procedures.
    (3) Cabin circuit breakers, including:
    (i) Means of access.
    (ii) Switches.
    (iii) Indicators.
(o) Task: Oxygen Equipment and Systems
    Subtasks:
    (1) Flightcrew and observer oxygen system, including:
    (i) Location of oxygen regulators and quick-donning oxygen masks.
    (ii) Emergency operation of oxygen regulator switches and
indicators.
    (iii) Distinction between ``on demand'' and ``under pressure''
oxygen flow.
    (iv) Proper use of oxygen masks.
    (2) Passenger oxygen systems, including:
    (i) Description and location of each type of oxygen mask and
compartment.
    (ii) Location of extra masks.
    (iii) Description and location of oxygen mask compartment door
latching indicators.
    (iv) Method to manually open each type of oxygen mask compartment.
    (v) Restrictions for repacking oxygen mask compartments.
    (vi) Automatic and manual means of system activation.
    (vii) Indicators of oxygen system activation.
    (viii) Procedure for initiating oxygen flow to the mask(s).
    (ix) Procedure for properly donning oxygen mask and testing for
oxygen flow.
    (x) Procedure for resetting oxygen system in the event oxygen
system is not designed to shut off automatically.
    (xi) Procedure for activating aircraft system for first aid oxygen,
if available.
    (xii) Any other fixed oxygen equipment or systems relevant to
flight attendant duties and responsibilities.
(p) Task: Notification of Inoperative Equipment
    Subtasks:
    (1) MEL, including specific cabin equipment and systems pertinent
to flight attendant duties that may be inoperative, including the
importance of requesting this information during the preflight
briefing.
    (2) Impact of inoperative cabin equipment and systems on flight
attendant duties and procedures.
(q) Task: Emergency Equipment Location
    Location of emergency equipment, if not included in emergency
equipment training (see paragraph II.C.1 (a) through (d) of this
attachment).
(r) Task: Emergency Exit Doors, Plugs and Hatches, Including Doors,
Window Exits, Floor Level Exits, Tailcone Exits, Ventral Stairs, Flight
Deck Exits, and Any Other Exit Designed for Passenger or Crewmember
Egress From the Aircraft
    Subtasks:
    (1) Location and description of the normal and emergency operation
of each emergency exit if this information is not included in Emergency
Equipment Training (see paragraph II.C.1.(e) of this attachment).
    (2) Any other exit designed for passenger or crewmember egress from
the aircraft.
    (i) Procedures for using each exit in the normal mode (if
applicable).
    (ii) Procedures for using each exit in the emergency mode.
(s) Crewmember Rest Facilities
    Subtasks:
    (1) Operation of emergency systems.
    (2) Operation of escape exits.
    (3) Operation of escape lifts.
    (4) Oxygen systems.
    (5) Communication systems.
    (6) Restraint systems.
    (7) Any additional equipment or systems in the crewmember rest
facilities on the aircraft on which the flight attendant serves.
2. [Reserved]

B. [Reserved]

IV. Emergency Training Drill Requirements (see Sec.  121.1373)

    A. Each flight attendant must operate each exit on each aircraft
type on which the flight attendant is to serve in both the normal and
emergency modes, including the actions and forces required in the
deployment of emergency evacuation slides.
    B. Each flight attendant must complete the following emergency
training drills during the specified training periods, using those
items of installed emergency equipment for each type of aircraft
operated by that part 119 certificate holder in which the flight
attendant is to serve.
    C. Each piece of emergency equipment and training device must be in
its fully secured, pinned, or bracketed position, as installed on the
aircraft, prior to being operated by each flight attendant during each
drill (if the flight attendant does not complete the equipment
mountings drill for that piece of equipment) or prior to being operated
for each flight attendant during an observation drill.
    D. Flight attendants must complete each drill according to the
standards and situational awareness markers (CRM competencies) provided
in each drill without manual reference or coaching.
    E. Successful individual evaluation of each flight attendant's
performance by a person authorized to administer proficiency tests is
required. Flight attendants who cannot demonstrate the required level
of proficiency during testing must be retrained in accordance with the
certificate holder's procedures prior to retesting.
    F. The operation of the equipment must be identical to that
installed in the certificate holder's aircraft on which the flight
attendant is to be qualified with respect to weight, dimensions,
appearance (e.g., color, placards and markings), features, charge
duration (if applicable), controls, types, and operation.

V. Emergency Training Drills--General (see Sec.  121.1373)

A. Subject: Job Performance Drills

1. Task: Operation of Each Type of Installed Hand Fire Extinguisher
(Job Performance)
    (a) Environment: The extinguisher must be charged; however, it may
be charged with an environmentally friendly agent.
    (b) Task: This drill is not required for the type of fire
extinguisher used in the

protective breathing equipment and firefighting drill (Task 8). Flight
attendants must fight an actual or simulated fire. The flight attendant
must complete the following during the drill, and be evaluated and
debriefed on the proper use of equipment and procedures:
    (1) Remove fire extinguisher from the brackets (if not completed
during the equipment mountings drill).
    (2) Prepare extinguisher for use (e.g., rotate handle to
pressurize, break tamper seals, pull pin, release safety latch).
    (3) Operate extinguisher discharge mechanism properly.
    (4) Aim and discharge extinguisher at the base of the fire (actual
or simulated ``open flame'') or as close to the source as possible
(``hidden fire'') using proper discharge pattern, bottle position and
flight attendant body position.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or actions) with other
crewmembers during the drill, as appropriate.

END QPS REQUIREMENT

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BEGIN INFORMATION

    (d) Effective training scenarios for firefighting should include
realistic drills with emphasis on combating hidden fires. To provide
realistic training, drills should simulate locations of hidden fires,
such as behind sidewall panels, in overhead areas, air conditioning
vents, or overhead panels. For example, electrical fires, lavatory
fires or fires erupting from failures of lithium-ion batteries such as
those used within laptop computers. The intent of the training is to
provide crewmembers with the obstacles that would be encountered
onboard the aircraft, but it is not intended to have each student
remove sidewall panels. A training program should incorporate a method
to assess the hidden fire and to combat the hidden fire such as
locating the source of the fire, if possible, before applying an
extinguishing agent.
    (e) Depending on the sophistication of the training device, the
flight attendant could utilize a manual release tool that is designed
to open the oxygen compartments to gain access to a fire that is
suspected in that region, remove a cabin ceiling speaker cover by
simply snapping it out of its fixture, or move carry-on baggage from an
overhead compartment.

END INFORMATION

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BEGIN QPS REQUIREMENT

2. Task: Operation of Each Type of Portable Oxygen Equipment (Job
Performance)
    (a) Environment: The drill does not need to be repeated using each
type of portable oxygen bottle installed in the aircraft provided the
procedures, oxygen mask tubing, fittings, and the means to activate the
oxygen flow are the same from one bottle to the other, regardless of
the size of the portable oxygen bottle. Where types differ, the drills
must be repeated with the appropriate equipment.
    (b) Task: The flight attendant must complete the following during
the drill, and be evaluated and debriefed on the proper use of
equipment and procedures:
    (1) Remove the bottle or canister from the bracket or stowage (if
not completed during the equipment mountings drill).
    (2) Retrieve oxygen mask and hose, attach coupling to the high and
low outlets.
    (3) Use the carrying strap.
    (4) Prepare the ``passenger'' for receiving oxygen administration
(i.e., no smoking, possibly relocating passenger, removing petroleum
products from passenger's face).
    (5) Activate the oxygen and test for flow, position and secure the
mask to the passenger's face.
    (6) Secure the oxygen bottle or canister and position it to monitor
the supply.
    (7) Demonstrate proper handling techniques if using portable solid
state units.
    (8) Demonstrate proper placement of hot generators, as per
certificate holder procedures, if using solid state units.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or actions) with other
crewmembers during the drill, as appropriate. The flight attendant must
also recognize indications regarding duration of oxygen supply.
3. Task: Operation of Each Type of Fixed Oxygen System in the Cabin
(Job Performance)
    (a) Environment: The drill does not need to be repeated using each
type of fixed oxygen system installed in the aircraft provided the
procedures and the means to activate the oxygen flow, and the method to
manually open the compartment, are the same from one system to another.
Where types differ, the drills must be repeated with the appropriate
equipment.
    (b) Task: The flight attendant must complete the following during
the drill, and be evaluated and debriefed on the proper use of
equipment and procedures:
    (1) Each flight attendant must manually drop oxygen mask and follow
the crewmember coordination procedures.
    (2) The flight attendant must demonstrate the ability to ``turn
on'' the oxygen system, if necessary.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or actions) with other
crewmembers during the drill, as appropriate.
4. Task: Operation of Each Type of Protective Breathing Equipment (Job
Performance)
    (a) Environment: PBE consisting of a portable oxygen bottle and
full-face mask must be fully operational and charged. Self contained
PBE may be substituted with a training smoke hood that is not
operational.
    (b) Task: This drill is not required for the type of PBE used in
the protective breathing equipment and firefighting drill (Task 8). The
flight attendant must complete the following during the drill, and be
evaluated and debriefed on the proper use of equipment and procedures:
    (1) Remove PBE from stowage including stowage container (if not
accomplished during the equipment mountings drill) and pouch.
    (2) Don PBE and activate oxygen in proper sequence and using proper
techniques.
    (3) Verify proper seal.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or actions) with other
crewmembers during the drill, as appropriate. The flight attendant must
also recognize indications regarding duration of oxygen supply.
5. Task: Operation of Each Type of Installed Life Preserver and Each
Type of Individual Flotation Means (Job Performance)
    (a) Environment: See paragraph IV.F of this attachment.
    (b) Task: The flight attendant must complete the following during
the drill, and be evaluated and debriefed on the proper use of
equipment and procedures:
    (1) Remove life preserver from the sealed or closed (actual or
simulated) pouch.
    (2) Don and secure life preserver and inflate using automatic
inflation of at least one chamber.

    (3) Partially inflate or simulate inflation of second chamber of
life preserver orally.
    (4) Practice deflation technique.
    (5) Locate and review light activation.
    (6) Demonstrate the procedures to use a life preserver for a child
(and infant, if applicable).
    (7) Demonstrate proper arm placement and use of seat cushion.
    (8) Demonstrate use of seat cushion by infant and small child.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or actions) with other
crewmembers during the drill, as appropriate. The flight attendant must
also:
    (1) Recognize removal procedures for seat cushions, and also
recognize any equipment or furnishings that may complement or may
hinder the removal of the seat cushion.
    (2) Recognize the hazards that can be associated with inflating
life preservers in the aircraft.
6. Task: Operation of Each Type of Automated External Defibrillator
(AED) (Job Performance)
    (a) Environment: See paragraph IV.F of this attachment.
    (b) Task: The flight attendant must complete the following during
the drill, and be evaluated and debriefed on the proper use of
equipment and procedures:
    (1) Remove the AED from the bracket or stowage (if not completed
during the equipment mountings drill).
    (2) Prepare the AED for use and attach leads if necessary.
    (3) Prepare the scene and ``passenger'' for use of an AED.
    (4) Follow AED prompts for proper use, including the administration
of shocks, rescue breathing and the administration of cardiopulmonary
resuscitation (CPR) if so prompted, to include the use of the CPR mask.
    (5) Detach leads, if required by certificate holder procedures.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or actions) with other
crewmembers during the drill, as appropriate. The flight attendant must
also recognize the need for defibrillation.
7. Task: Cardiopulmonary Resuscitation (CPR)--Adult, Child, and Infant
(Job Performance)
    (a) Environment: This drill must be performed using training
equipment that creates an effective environment for the accomplishment
of the performance drill.
    (b) Task: This CPR drill is not required if the flight attendant
performs CPR during the operation of each type of installed automated
external defibrillator. The flight attendant must complete the
following during the drill, and be evaluated and debriefed on the
proper use of equipment and procedures:
    (1) Administer CPR, to include the use of the CPR mask, for adult,
child and infant CPR.
    (2) [Reserved].
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or actions) with other
crewmembers during the drill, as appropriate. The flight attendant must
also recognize the need for CPR.
8. Task: Protective Breathing Equipment and Firefighting Drill (Job
Performance)
    (a) Environment: This drill must be performed using training
equipment that creates an effective environment for the accomplishment
of performance drills using at least one type of hand fire extinguisher
that replicates the features and operating mechanisms of the installed
fire extinguishers, with the exception of the extinguishing agent, and
is appropriate for the type of actual fire being fought while using the
type of installed PBE required by Sec.  121.337 or an approved PBE
simulation device. A self-contained PBE may be substituted with a
training smoke hood which is not operational.
    (b) Task: The flight attendant must complete at least one approved
protective breathing equipment and firefighting drill in which the
flight attendant combats an actual fire, during basic qualification
training.
    (1) For recurrent training, the flight attendant must combat an
actual or simulated fire using at least one type of installed hand fire
extinguisher or approved training device that is appropriate for the
type of actual fire or simulated fire to be fought while using the type
of installed PBE required by Sec.  121.337 or an approved PBE
simulation device.
    (2) Each 36 months, the flight attendant must combat at least one
``hidden fire'' that is actual or simulated (e.g., behind a panel, in a
lavatory or with an undisclosed source of origin).
    (3) The flight attendant must complete the following during the
drill, and be evaluated and debriefed on the proper use of equipment
and procedures:
    (i) Locate source of fire and smoke.
    (ii) Remove PBE from stowage container and pouch.
    (iii) Don PBE and activate oxygen in proper sequence (activation of
oxygen may be simulated).
    (iv) Verify seal.
    (v) Demonstrate the use of aircraft communication systems (actual
or with a training device).
    (vi) Select appropriate fire extinguisher.
    (vii) Remove the fire extinguisher from brackets/secured position
(if not accomplished during the equipment mountings drill).
    (viii) Prepare extinguisher for use (e.g., rotate handle to
pressurize, break tamper seals, pull pin, release safety latch).
    (ix) Approach fire or smoke.
    (x) Fight fire using proper techniques (particularly in the case of
a ``hidden fire'').
    (xi) Operate extinguisher discharge mechanism properly.
    (xii) Demonstrate proper passenger handling/protection techniques.
    (xiii) Ensure fire is extinguished.
    (xiv) Use protective techniques to back away.
    (xv) Use proper techniques for PBE removal.
    (xvi) Properly secure equipment as per certificate holder's
procedures.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or actions) with other
crewmembers during the drill, as appropriate. The flight attendant must
also recognize the problem, be aware of PBE duration, and be aware of
signals that PBE is no longer generating oxygen to wearer.
9. Task: Cabin Preparation and Evacuation Drills (Land and Water
Evacuation) (Job Performance)
    (a) Environment: This drill must be performed using training
equipment that creates an effective environment for the completion of
the performance drill.
    (b) Task: Each flight attendant must participate as either a flight
attendant or a passenger in a full, complete, and uninterrupted cabin
preparation as outlined in the ``Cabin Preparation and Evacuation for a
Planned Land Evacuation'' drill. In addition, if the flight attendant
is to be qualified in extended overwater operations, that flight
attendant must participate as either a flight attendant or a passenger
in a full, complete and uninterrupted cabin preparation as outlined in
the ``Cabin Preparation and Evacuation for a Planned Water Landing
(Ditching)'' drill.
    (c) For the purposes of recurrent training, flight attendants may
complete a ``Cabin Preparation and Evacuation for

a Planned Land Evacuation'' drill and a ``Cabin Preparation and
Evacuation for a Planned Water Landing (Ditching)'' drill during
alternate recurrent training cycles. If the flight attendant has not
participated as a flight attendant in one of the cabin preparation and
evacuation drills, then the flight attendant must participate as a
flight attendant in at least a portion of another evacuation drill.
    (d) The flight attendant must participate as a crewmember or a
passenger in at least one of the following approved evacuation drills
to include crew coordination procedures, cabin preparation and
passenger preparation that is applicable to the certificate holder's
operations. The flight attendant must also apply tasks and procedures
following the prescribed sequence, as priorities allow.
    (e) During the initiation phase of the cabin preparation for the
planned land evacuation and the planned water landing (ditching), the
flight attendant must:
    (1) Receive notification from the flight deck, including:
    (i) Use of emergency notification signal.
    (ii) Confirmation from the flight deck that an emergency landing
and evacuation are anticipated.
    (2) Communicate with PIC to obtain the following essential
information:
    (i) Find out the amount of time remaining until landing.
    (ii) Find out what type of landing is anticipated (e.g., aircraft
configuration, environmental conditions, which exits can be used).
    (iii) Establish and confirm signal to assume brace for impact
position.
    (iv) Confirm signal to evacuate.
    (v) Coordinate with other flight attendants.
    (3) Prepare the cabin as follows:
    (i) Secure galley ensuring all galley components and supplies are
properly restrained.
    (ii) Adjust cabin lights to full bright.
    (iii) Deliver emergency announcement or demonstration.
    (f) The flight attendant must complete the following during the
drills, and be evaluated and debriefed on the proper use of equipment
and procedures.
    (1) Conduct a Cabin Preparation and Evacuation for a Planned Land
Evacuation.
    (i) Conduct initiation phase of the cabin preparation for the
Planned Land Evacuation (see paragraphV.A.9.(e) of this attachment.)
    (ii) Instruct passengers to secure seatbelts low and tight and
review how to release seat belts.
    (iii) Instruct passengers on brace for impact position(s) beginning
with the position to be assumed by the majority of passengers.
    (iv) Conduct passenger review of passenger safety information card.
    (v) Instruct passengers on location of exits (primary and
alternate).
    (vi) Direct passenger attention to the location of escape path
lighting.
    (vii) Instruct passengers on how to exit down slides or out
windows.
    (viii) Instruct passengers on use of escape ropes or escape tapes
at overwing exits.
    (ix) Direct passengers to leave everything behind.
    (x) Direct passengers to stay low in a smoke filled cabin.
    (xi) Reseat passengers as necessary.
    (xii) Brief able bodied passengers on tasks.
    (A) Exit operation.
    (B) Signals or commands regarding starting the evacuation.
    (C) Slide operation.
    (xiii) Conduct compliance check.
    (xiv) Prepare for landing.
    (xv) Provide last minute instructions to passengers.
    (xvi) Check exits to ensure they are ready for evacuation.
    (xvii) Adjust cabin lighting to dim setting.
    (xviii) Secure barrier strap.
    (xix) Use proper techniques to fasten flight attendant restraint
system.
    (xx) Inform PIC of cabin readiness.
    (xxi) Perform silent review.
    (xxii) Assume flight attendant protective brace position.
    (xxiii) Command passengers to assume protective brace position and
continue brace commands until the aircraft has come to a complete stop.
    (xxiv) Perform assigned duties following emergency landing, as
follows:
    (A) Remain seated until the aircraft comes to a complete stop.
    (B) Open seat belts.
    (C) Assess conditions.
    (D) Activate emergency lights.
    (E) Aggressively initiate evacuation procedures using communication
protocols or manage passenger behavior if decision is made not to
evacuate.
    (F) Activate evacuation signal.
    (G) Shout evacuation commands to passengers.
    (H) Conduct evacuation at floor level exits.
    (1) Assess conditions at exit.
    (2) Apply forces necessary to open door in emergency mode and under
possible adverse conditions.
    (3) Take appropriate precautions for door hazard conditions.
    (4) Hold onto assist handle.
    (5) Open the exit in the armed mode.
    (6) Use manual operation if pneumatic operations fail.
    (7) Block and redirect, if necessary.
    (8) Secure the exit in the fully open position.
    (9) Hold passengers back until exit is open and ready for
evacuation.
    (10) Pull the manual inflation handle and verify deployment,
inflation (e.g., ramp, slide).
    (11) Ensure that stairs are positioned for evacuation.
    (12) Maintain appropriate protective body and hand positions.
    (13) Shout door commands to passengers.
    (14) Use passenger flow management control.
    (15) Open exits and manage flow control at more than one exit if
procedures require responsibility for opening more than one exit.
    (16) Direct passengers to most usable doors.
    (17) Give commands to able bodied passengers.
    (I) Conduct evacuation at over wing exits.
    (1) Go to exit (if part of assigned duties).
    (2) Assess conditions at exit.
    (3) Remove hatch.
    (4) Dispose of hatch.
    (5) Maintain appropriate protective body and hand positions.
    (6) Give commands to passengers at over wing exit.
    (7) Control passenger flow at over wing area.
    (8) Use escape ropes or escape tapes.
    (J) Ensure evacuation of passengers needing assistance.
    (K) Evacuate crewmember through most appropriate exit, if
crewmember is incapacitated.
    (L) Shout commands to helper passengers at the bottom of the
slides, stairs or exit.
    (M) Remove emergency equipment.
    (N) Check flight deck.
    (2) Conduct a Cabin Preparation and Evacuation for a Planned Water
Landing (Ditching).
    (i) Conduct initiation phase of the cabin preparation for the
Planned Water Landing (Ditching) (see paragraph V.A.9.(e) of this
attachment).
    (A) Direct passengers to don life vests and instruct them on use.
    (B) Don crew life vest.
    (C) Instruct passengers to secure seatbelts low and tight and
review how to release seat belts.
    (D) Instruct passengers on brace for impact position(s) beginning
with the position to be assumed by the majority of passengers.
    (E) Conduct passenger review of passenger safety information card.
    (F) Instruct passengers on location of exits (primary and
alternate).

    (G) Direct passenger attention to the location of emergency floor
level lighting.
    (H) Instruct passengers on how to exit down slides or out windows.
    (I) Direct passengers to leave everything behind.
    (J) Direct passengers to stay low in a smoke filled cabin.
    (K) Reseat passengers as necessary.
    (ii) Brief able bodied passengers on tasks:
    (A) Exit operation.
    (B) Signals or commands regarding starting the evacuation.
    (C) Positioning raft according to carrier procedures.
    (D) Use of slide raft as raft.
    (E) Launching raft or slide raft.
    (iii) Continue with cabin preparation:
    (A) Complete compliance check.
    (B) Prepare for landing.
    (C) Provide last minute instructions to passengers.
    (D) Check exits to ensure they are ready for evacuation.
    (E) Adjust cabin lighting to dim setting.
    (F) Secure barrier strap.
    (G) Use proper techniques to fasten flight attendant restraint
system.
    (H) Inform PIC of cabin readiness.
    (I) Perform silent review.
    (J) Assume flight attendant protective brace position.
    (K) Command passengers to assume protective brace position and
continue to shout brace commands until the aircraft has come to a
complete stop.
    (iv) Perform assigned duties following impact to include the
following:
    (A) Remain seated until the aircraft has stopped.
    (B) Open seat belts.
    (C) Assess conditions (e.g., watch for water line).
    (D) Activate emergency lights.
    (E) Aggressively initiate evacuation using communication protocols.
    (F) Activate evacuation signal.
    (G) Shout commands to passengers.
    (H) Conduct evacuation at floor level exits as follows:
    (1) Assess conditions at exit.
    (2) Apply forces necessary to open door in emergency mode and under
possible adverse conditions.
    (3) Take appropriate precautions for door hazard conditions.
    (4) Hold onto assist handle.
    (5) Open the exit.
    (6) Use manual operation if pneumatic operations fail.
    (7) Block and redirect if necessary.
    (8) Secure the exit in the fully open position.
    (9) Hold passengers back until exit is open and ready for
evacuation.
    (10) Pull the manual inflation handle(s) and verify deployment,
inflation.
    (11) Review deployment procedures for inflated slide and launch
rafts if aircraft equipped with life rafts.
    (12) Simulate evacuating passengers into raft, slide raft, or
water.
    (13) Maintain appropriate protective body and hand positions.
    (14) Shout door commands to passengers.
    (15) Use passenger flow management control.
    (16) Direct passengers to most useable doors.
    (17) Give commands to able bodied passengers.
    (18) Ensure evacuation of passengers needing assistance.
    (19) Inflate crew life vest.
    (I) Conduct evacuation at over wing exit.
    (1) Go to exit (if part of assigned duties).
    (2) Remove hatch.
    (3) Dispose of hatch as per certificate holder procedures.
    (4) Review raft launching procedures in overwing area.
    (5) Use escape ropes or tapes at overwing area (if applicable).
    (6) Give commands to passengers at over wing exit.
    (7) Control passenger flow at over wing area.
    (g) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or actions) with other
crewmembers during the drill, as appropriate. The flight attendant must
also:
    (1) Demonstrate awareness of his or her duties as a crewmember and
duties of other crewmembers during an evacuation
    (2) Review procedures for evacuation of passengers or crewmembers
needing assistance.

END QPS REQUIREMENT

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BEGIN INFORMATION

    (h) To create a realistic training environment, a certificate
holder may choose to integrate variables into the scenarios that happen
during actual emergencies (e.g., running out of time prior to
completing a cabin preparation, change in the type of evacuation or
landing). For aircraft for which more than one flight attendant is
required, drills could also be conducted in which the flight attendant
finds himself or herself acting alone (simulating incapacitation of
other flight attendants). The ``solo'' drill demonstrates the ability
of the flight attendant to take command of a situation using available
safety equipment and the capacity to respond to changing situations
without the assistance of other crewmembers.
    (i) While adding variable to the scenarios is a good training tool,
a scenario should not incorporate excessive variables that would
overload a flight attendant, nor be so limited on variables that there
is a reduced training value to the exercise.
    (j) An effective practice is to provide flight attendants a
demonstration of ``textbook'' cabin preparation or evacuation drills
conducted in accordance with the certificate holder's procedures.
Certificate holders should also be aware of the desirability of flight
crewmembers and flight attendants performing evacuation scenarios
together. When this is not possible, certificate holders should include
information addressing the roles of other crewmembers during emergency
evacuation situations.

END INFORMATION

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BEGIN QPS REQUIREMENT

10. Task: Evacuation Drills (Job Performance)
    (a) Environment: This drill must be performed using training
equipment that creates an effective environment for the accomplishment
of performance drills.
    (b) The flight attendant must complete the following during the
drill, and be evaluated and debriefed on the proper use of equipment
and procedures:
    (c) During the initiation phase of the Unplanned land evacuation
and the unplanned water evacuation drills, the flight attendant must:
    (1) Issue brace for impact commands at the first sign a problem
exists that could lead to impact of evacuation.
    (2) Remain seated until the aircraft comes to a complete stop.
    (3) Open seat belts.
    (4) Assess conditions.
    (5) Activate emergency lights.
    (6) Aggressively initiate evacuation procedures using communication
protocols or manage passenger behavior if decision is made not to
evacuate.
    (7) Activate evacuation signal.
    (8) Shout evacuation commands to passengers.
    (9) Conduct evacuation at floor level exits.
    (10) Assess conditions at exit.
    (11) Apply forces necessary to open door in emergency mode and
under possible adverse conditions.
    (12) Take appropriate precautions for door hazard conditions.
    (13) Hold onto assist handle.

    (14) Open the exit in the armed mode.
    (15) Use manual operation if pneumatic operations fail.
    (16) Block and redirect if necessary.
    (17) Secure the exit in the fully open position.
    (18) Hold passengers back until exit is open and ready for
evacuation.
(d) Task: Conduct an Unplanned Land Evacuation
    (1) Conduct initiation phase of the unplanned land evacuation (See
paragraph V.A.10(c) of this attachment.)
    (2) Pull the manual inflation handle(s) and verify deployment,
inflation (e.g., ramp, slide) (in the case of stairs, ensure they are
positioned for evacuation).
    (3) Maintain appropriate protective body and hand positions.
    (4) Shout door commands (land evacuation) to passengers.
    (5) Use passenger flow management control.
    (6) Open exits and manage flow control at more than one exit if
procedures require responsibility for opening more than one exit.
    (7) Direct passengers to most useable doors.
    (8) Give commands to able bodied passengers.
    (9) Conduct evacuation at over wing exits.
    (i) Go to exit.
    (ii) Assess conditions at exit.
    (iii) Remove hatch.
    (iv) Dispose of hatch.
    (v) Maintain appropriate protective body and hand positions.
    (vi) Give commands to passengers on how to egress through exit.
    (vii) Control passenger flow at over wing area.
    (viii) Use escape ropes or escape tapes.
    (10) Ensure evacuation of passengers needing assistance..
    (11) Evacuate crewmember through most appropriate exit, if
crewmember is incapacitated.
    (12) Shout commands to helper passengers at the bottom of the
slides, stairs or exit.
    (13) Remove emergency equipment.
    (14) Check flight deck.
    (e) Task: Conduct an Unplanned Water Evacuation.
    (1) Conduct initiation phase of the unplanned water evacuation (See
paragraph V.A.10(c) of this attachment.).
    (2) Pull the manual inflation handle(s) and verify deployment and
inflation (if applicable).
    (3) Review procedures to inflated slide and launch rafts if
aircraft equipped with life rafts.
    (4) Evacuate passengers into raft, slide raft, or water.
    (5) Maintain appropriate protective body and hand positions.
    (6) Shout door commands (water evacuation) to passengers.
    (7) Use passenger flow management control.
    (8) Direct passengers to most useable doors.
    (10) Give commands to able bodied passengers.
    (11) Ensure evacuation of passengers needing assistance.
    (12) Inflate crew life vest.
    (13) Conduct evacuation at over wing exit.
    (i) Go to exit.
    (ii) Remove hatch.
    (iii) Dispose of hatch as per certificate holder procedures.
    (iv) Review procedures to launch rafts in over wing area.
    (v) Use escape ropes or escape tapes at over wing area.
    (vi) Give commands to passengers at over wing exit.
    (vii) Control passenger flow at over wing area.
    (viii) Ensure evacuation of passengers needing assistance.
    (f) Task: Control An Unwarranted (Unneeded) Evacuation.
    The flight attendant must perform the following:
    (1) Take protective position if at door.
    (2) Coordinate with crew.
    (3) Stop evacuation; use strong commands.
    (g) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate. The flight attendant must
also review procedures for evacuation of passengers needing assistance.
11. Task: Equipment Mountings Drill (Job Performance)
    (a) Environment: Each piece of emergency equipment or training
device must be in the fully secured or pinned position and using the
identical bracketing or securing system that is used on the aircraft
prior to being operated by each flight attendant during each drill or
prior to being operated by each flight attendant during the equipment
mountings drill.
    (b) Task: The flight attendant must complete the following during
the drill, and be evaluated and debriefed on the proper use of
equipment and procedures:
    (1) Completely remove each piece of portable emergency equipment
from its bracket or securing system.
    (2) Resecure each piece of portable emergency equipment in its
bracket or securing system or properly stow according to certificate
holder procedures.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate. The flight attendant must
also recognize the importance of removing equipment as quickly as
possible.

END QPS REQUIREMENT

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BEGIN INFORMATION

    (d) For realistic training, it is important that the emergency
equipment used in the drills is identical to the equipment found on the
aircraft in relation to the bracketing or securing systems. For
example, location of the equipment in overhead bins, emergency
equipment stowage doghouses, and the spacing of equipment relative to
other equipment.
    (e) The FAA recognizes that some training equipment, facilities and
scenarios make this training requirement difficult to support. It is
important to give certificate holders maximum flexibility to comply
with the performance requirement that each flight attendant completely
remove and replace each piece of portable emergency equipment from the
bracket or securing system that is identical to those systems that a
flight attendant would find on each aircraft on which they are
qualified.
    (f) It is acceptable that this performance requirement be completed
during the individual drills or the equipment mountings drill.

END INFORMATION

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BEGIN QPS REQUIREMENT

12. Task: Ditching Survival Drill (Dry Training Environment) (Job
Performance)
    (a) Environment: The certificate holder may substitute a raft,
provided there are no substantive differences with respect to weight,
dimensions, appearance, features, and operations and the certificate
holder provides differences training approved by the FAA. However, when
flight attendants are trained and qualified on multiple aircraft types
that are extended overwater equipped, the flight attendant must
complete ``hands on'' drill training on each different raft and slide
raft on a training schedule acceptable to the FAA, not to exceed a 5
year recurrent training cycle.

    (b) Task: The flight attendant must participate in the following
approved dry ditching drill as applicable to the certificate holder's
procedures and approved extended overwater operations. The flight
attendant may complete this drill in conjunction with the one time wet
ditching drill to initially qualify to serve on an aircraft that is
used for extended overwater operations. In addition, the flight
attendant must perform this drill during recurrent or requalification
training, as applicable.
    (c) The flight attendant must complete the following during the
drill, and be evaluated and debriefed on the proper use of equipment
and procedures:
    (1) Identify boarding station and board raft.
    (2) Review the need to crawl and stay low.
    (3) Discuss the importance of distributing the load.
    (4) Review the need to stay attached to the aircraft as long as
possible, and operation of the quick disconnect.
    (5) Review the need to get clear of fuel-covered water and debris.
    (6) Locate and deploy the sea anchor.
    (7) Discuss the importance of upwind and downwind.
    (8) Retrieve the survival kit and review contents.
    (9) Identify inflation valve and review operation of inflation pump
and raft repair kit.
    (10) Identify items such as bailing bucket and sponge for bailing
raft dry.
    (11) Erect the canopy and discuss methods for collecting rain water
and water purification techniques.
    (12) Demonstrate how canopy can be used in both hot and cold
climates.
    (13) Review signaling devices located in survival kits or brought
to the raft.
    (14) Discuss the cautions associated with flares and sea dye marker
and proper use.
    (15) Point out raft lights.
    (16) Review alternate signaling devices (e.g., mirrors).
    (17) Locate and demonstrate use of heaving line. Review techniques
to retrieve survivors.
    (18) Discuss raft management including distribution of duties to
passengers and ongoing physiological effects of the situation.
    (19) Discuss long term water survival techniques or strategies.
    (20) Discuss static line breaking strain.
    (21) Discuss transporting incapacitated persons from the aircraft
into the rafts.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate.
13. Jumpseat Drill (Job Performance)
    (a) Environment: Each flight attendant must complete a flight
attendant jumpseat drill by using at least one type of installed flight
attendant jumpseat from an aircraft on which the flight attendant will
be qualified to serve.
    (b) Task: This is an emergency drill requirement that the flight
attendant must complete for the certificate holder for which the flight
attendant is employed. This drill is not required if the flight
attendant has completed any drill using at least one type of installed
flight attendant jumpseat from an aircraft on which the flight
attendant will be qualified to serve during an exit device operation
drill or evacuation drill. During the completion of proficiency drills,
the flight attendant must operate at least one exit starting from a
seated position on at least one type of installed flight attendant
jumpseat from an aircraft on which the flight attendant will be
qualified to serve during an exit device operation drill, evacuation
drill or flight attendant jumpseat drill.
    (c) The flight attendant must complete the following during the
drill, and be evaluated and debriefed on the proper use of equipment
and procedures:
    (1) Preflight check of the flight attendant jumpseat.
    (2) Properly secure restraint system.
    (3) Demonstrate brace position appropriate for flight attendant
jumpseat location on aircraft, as per certificate holder procedures.
    (4) Proper methods of releasing restraint device, in accordance
with per certificate holder procedures.
    (5) Proper method of stowing flight attendant jumpseat and
restraint system, in accordance with certificate holder procedures.
    (d) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate..

END QPS REQUIREMENT

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BEGIN INFORMATION

    (e) Proper use of the flight attendant jumpseat and restraint
system is integral to a flight attendant being able to initiate an
effective aircraft evacuation. The rule has a requirement for flight
attendants who receive initial or transition training on any aircraft
type to receive academic training on the use the flight attendant
jumpseat for that aircraft type. In addition, the rule requires job
performance training in each flight attendant jumpseat by aircraft type
during basic qualification training or Aircraft Operating Experience
(AOE).
    (f) Flight attendants will not always be seated in their jumpseats
when they initiate the commands and actions to open an exit in the
emergency mode during an evacuation. For example, a flight attendant
could be in the cabin performing safety related duties during aircraft
taxi, or in the cabin of an aircraft that is parked at the gate during
boarding when an evacuation may need to be initiated. The drill allows
the certificate holder to give flight attendants the opportunity to
reinforce effective jumpseat techniques during exit operation, but
allows certificate holders the flexibility to incorporate other
``starting points'' into exit device operation scenarios.

END INFORMATION

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BEGIN QPS REQUIREMENT

B. Subject: One Time Job Performance Drills

1. Ditching Survival Drill (Wet Training Environment) (Job Performance)
    (a) Environment: The certificate holder may substitute a raft,
provided there are no substantive differences with respect to weight,
dimension, appearance, features, and operations, and the certificate
holder provides differences training approved by the Administrator.
    (b) Task: This is a one-time emergency drill requirement that the
flight attendant must accomplish for the certificate holder for which
the flight attendant is employed. This one time drill must be given in
basic qualification or transition training, whichever training
initially qualifies the flight attendant to serve on an airplane that
is used for extended overwater operations.
    (c) Activities prior to raft boarding may be done in classroom,
airplane, or airplane mockup. Raft boarding and subsequent activities
must be done in water.
    (d) Task: The flight attendant must complete the following during
the drill, and be evaluated and debriefed on the proper use of
equipment and procedures:
    (1) Don and use life vest as a means of flotation.
    (2) Use flotation seat cushion for adult and child or infant.
    (3) Board the raft.

    (4) Demonstrate effective raft management (e.g., distribute
passengers and deploy sea anchor).
    (5) Use heaving lines and life lines.
    (6) Erect the raft canopy.
    (7) Manage passengers, including distribution of duties to
passengers.
    (e) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate.
2. Emergency Evacuation Egress Slide Drill (Job Performance)
    (a) Environment: Each flight attendant must complete an emergency
evacuation slide drill by egressing the aircraft or approved training
device using at least one type of installed emergency evacuation slide
from an aircraft on which the flight attendant will be qualified to
serve.
    (b) Task: This drill is required when the flight attendant is
qualifying on an aircraft that is equipped with emergency evacuation
slides. This drill is not required if the flight attendant egresses the
aircraft or approved training device using at least one type of
installed emergency evacuation slide from an aircraft on which the
flight attendant will be qualified to serve during the evacuation
drill. (See paragraph V.A.10 of this attachment.)
    (c) This is a one-time emergency drill requirement that the flight
attendant must complete for the certificate holder for which the flight
attendant is employed. This one time drill must be given in basic
qualification, transition training, or recurrent training, whichever
training initially qualifies the flight attendant to serve on an
aircraft with evacuation slides.
    (d) The flight attendant must complete the following during the
drill, and be evaluated and debriefed on the proper use of equipment
and procedures:
    (1) Observe the airplane exits being opened in the emergency mode
and the associated exit slide or slide raft pack being deployed and
inflated or perform the tasks resulting in the completion of these
actions (if not completed during the emergency evacuation including the
use of a slide observation drill).
    (2) Use the correct method to egress the aircraft and descend the
slide.
    (e) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate.
3. Emergency Evacuation Egress Drill (Job Performance)
    (a) Environment: Each flight attendant must complete an emergency
evacuation drill by egressing the aircraft or approved training device
using at least one type of installed emergency exit, from an aircraft
on which the flight attendant will be qualified to serve.
    (b) Task: This is a one-time emergency drill requirement that the
flight attendant must complete for the certificate holder for which the
flight attendant is employed. This one time drill must be given in
basic qualification or transition, whichever training initially
qualifies the flight attendant to serve on an aircraft that is not
equipped with evacuation slides. An emergency exit that has stairs may
not be used.
    (c) The flight attendant must complete the following during the
drill, and be evaluated and debriefed on the proper use of equipment
and procedures:
    (1) Observe the aircraft exits being opened in the emergency mode
or perform the tasks resulting in the completion of these actions
    (2) Use the correct method to egress the aircraft, or training
device that is representative of the aircraft in relation to sill
height from the ground or window exit to the wing.
    (d) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate.

END QPS REQUIREMENT

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BEGIN INFORMATION

    (e) If the flight attendant will be qualified to serve on an
aircraft with emergency evacuation slides (e.g., B-737), as well as an
aircraft that does not have emergency evacuation slides (e.g., CRJ),
then the flight attendant must complete both the emergency evacuation
egress slide drill and the emergency evacuation egress drill. To
achieve a realistic training environment, certificate holders are
encouraged to integrate these drills into other required performance
drill scenarios.
    Examples:
    (1) If a flight attendant qualifies on a B-737 and a CRJ in basic
qualification training, then the flight attendant must complete an
emergency evacuation egress slide drill and an emergency evacuation
egress drill.
    (2) If a flight attendant qualifies on CRJ in basic qualification
training, then the flight attendant must complete an emergency
evacuation egress drill.
    (3) If a flight attendant qualifies on B-737 in basic qualification
training and the certificate holder acquires a CRJ 2 years later and
the flight attendant has transition training on the CRJ, then the
flight attendant must complete and emergency evacuation egress slide
drill during basic qualification training and an emergency evacuation
egress drill during transition training on the CRJ.
    (4) If a flight attendant qualifies on a CRJ in basic qualification
training, the certificate holder acquires B-737s 2 years later, and the
flight attendant has transition training on the B-737, then the flight
attendant must complete an emergency evacuation egress drill during
basic qualification training and an emergency evacuation egress slide
drill during transition training on the B-737.

END INFORMATION

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BEGIN QPS REQUIREMENT

C. Subject: Observation Drills

1. Task: Removal From the Aircraft or Training Device and Inflation of
Each Type of Installed Life Raft (Observation Drill)
    (a) Environment: See paragraph IV.F. of this attachment.
    (b) Task: The flight attendant must complete the following during
the observation drill, and be evaluated and debriefed on the proper use
of equipment and procedures:
    (1) Specific attachment points in the aircraft.
    (2) How and where to attach life raft to aircraft.
    (3) Safe inflation techniques.
    (4) Launching points.
    (5) Righting overturned rafts, if applicable.
2. Task: Deployment, Inflation and Detachment From the Aircraft of Each
Type of Installed Slide or Slide Raft Pack (Observation Drill)
    (a) Environment: See paragraph IV.F. of this attachment.
    (b) Task: The flight attendant must complete the following during
the observation drill, and be evaluated and debriefed on the proper use
of equipment and procedures:
    (1) Proper use of the exit operating handle.
    (2) Location and color of the inflation handle.
    (3) Demonstration of forces and actions required to inflate slide
or slide raft.
    (4) Sound of inflating slide or slide raft.
    (5) Proper inflation and position of the slide or slide raft.

    (6) Location of the ditching handle or laces.
    (7) Demonstration of the forces and actions required to use the
ditching handle including secondary actions.
    (8) Lanyard and the removal or cutting of lanyard using the
certificate holder's procedures.
    (9) Righting overturned rafts, if applicable.
3. Task: Emergency Evacuation Including the Use of a Slide (Observation
Drill)
    (a) Environment: See paragraph IV.F. of this attachment.
    (b) Task: The flight attendant must complete the following during
the observation drill, and be evaluated and debriefed on the proper use
of equipment and procedures:
    (1) Correct methods of evacuation.
    (2) Correct methods of entering the slide.
    (3) Necessity for helpers at the bottom of slide.
4. Task: Non-Floor Level Exits in the Flight Deck Through Which a
Crewmember May Egress the Aircraft (Observation Drill)
    (a) Environment: See paragraph IV.F. of this attachment.
    (b) Task: Each flight attendant must observe the operation of any
additional exits in the flight deck that crewmembers may use to egress
the aircraft type for which the flight attendant is qualifying. The
flight attendant may receive AOE credit for observing the exit
operation on the aircraft or in an approved training device. The flight
attendant must complete the following during the observation drill, and
be evaluated and debriefed on the proper use of equipment and
procedures:
    (1) Assesses conditions outside the exit to determine exit
usability.
    (2) Correct use of the exit operating mechanism including hand and
body position.
    (3) Use of proper terms and procedures.
    (4) Correct positioning of the escape device.
    (5) Method to secure exit in fully opened position or ensuring
correct stowage position.
    (6) Knows appropriate protective hand and body positions.
    (7) Access to escape tapes, escape ropes or inertial reels.
5. Task: Flight Deck Fixed Oxygen System (Observation Drill)
    (a) Environment: See paragraph IV.F. of this attachment.
    (b) Task: The flight attendant must complete the following during
the observation drill, and be evaluated and debriefed on the proper use
of equipment and procedures:
    (1) Access oxygen mask and remove from stowage.
    (2) Use of proper procedures to don oxygen mask and activate oxygen
in proper sequence for an emergency.
    (3) Re-securing of equipment.
    (4) Observe the locations of the flight deck fixed oxygen system
during AOE flight.

VI. Emergency Training Drills--Aircraft Specific (see Sec.  121.1373)

A. Subject: Exit Device Operation

1. Task: Floor Level Door Exit Device Operation (Normal Mode) (Job
Performance)
    (a) Environment: See paragraph IV.F. of this attachment. Equipment
may be substituted provided there is no substantive difference with
respect to weight, dimensions and appearance and the flight attendant
has been provided with training on differences between training
equipment and the actual aircraft exit. Equipment may not be
substituted if the forces and actions necessary to operate the
equipment are different or if the operating mechanism is different.
    (b) Task: The flight attendant must complete the following during
the drill, and be evaluated and debriefed on the proper use of
equipment and procedures:
    (1) Identify signal and conditions under which each door can be
opened and closed.
    (2) Assess the exterior and interior conditions for obstacles or
hazards to persons or the exit during the opening and closing (e.g.,
jetway, stairs, barrier straps).
    (3) Follow procedure to ensure flight attendant awareness at armed
boarding door prior to aircraft pushback.
    (4) Identify signal for arming and disarming.
    (5) Coordinate and communicate.
    (6) Properly arm and disarm the exit.
    (7) Verify girt bar placement for armed and disarmed.
    (8) Verify door is in the correct mode.
    (9) Use proper techniques for the operating mechanism (such as door
handles to open exit and secure in locked position).
    (10) Secure safety strap then unsecure safety strap; release
locking mechanism.
    (11) Properly use control handles to close exit and secure in
locked position.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate.
2. Task: Floor Level Door Exit Device Operation (Emergency Mode) (Job
Performance)
    (a) Environment: See paragraph IV.F. of this attachment. Equipment
may be substituted provided there is no substantive difference with
respect to weight, dimensions and appearance and the flight attendant
has been provided with training on differences between training
equipment and the actual aircraft exit. Equipment may not be
substituted if the forces and actions necessary to operate the
equipment are different or if the operating mechanism is different.
    (b) Task: The drill and door operations must be performed in a
manner that resembles an actual evacuation. The flight attendant's
voice commands and actions during the drill must be aggressive and
easily understood. The flight attendant must complete the following
during the drill, and be evaluated and debriefed on the proper use of
equipment and procedures:
    (1) Position escape device.
    (2) Verify the exit is in the correct mode.
    (3) Recognize the signal for or the conditions under which the exit
is to be opened in the emergency mode.
    (4) Use proper voice commands to passengers.
    (5) Assess conditions outside the exit to determine the exit
usability (e.g., clear of obstruction, fire, aircraft attitude).
    (6) Open the exit in the armed mode and secure the exit in the
fully open position.
    (7) Hold onto assist handle.
    (8) Pull the manual inflation handle(s) and verify deployment,
inflation (e.g., ramp, slide).
    (9) Maintain appropriate protective body and hand positions.
    (10) Follow crew coordination procedures.
    (11) Access release handle(s) (e.g., Slide disconnect, jettison
tailcone, ventral stairs).
    (12) Recognition of when it is appropriate to exit the aircraft.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate. In addition, the flight
attendant must:
    (1) Be aware of passenger flow and traffic to all exits during the
evacuation.
    (2) Be aware of additional exit responsibilities.

3. Task: Cabin Window Exit Device and Plug or Hatch Exit Device
Operation (Job Performance)
    (a) Environment: See paragraph IV.F. of this attachment. Equipment
may be substituted provided there is no substantive difference with
respect to weight, dimensions and appearance and the flight attendant
has been provided with training on differences between training
equipment and the actual aircraft exit. Equipment may not be
substituted if the forces and actions necessary to operate the
equipment are different or if the operating mechanism is different.
    (b) Task: The drill and door operations must be performed in a
manner that resembles an actual evacuation. Commands must be aggressive
and easily understood. Each flight attendant must operate each cabin
window exit device and plug or hatch exit device, which has a different
operating mechanism. The flight attendant must complete the following
during the drill, and be evaluated and debriefed on the proper use of
equipment and procedures:
    (1) Recognize the signal for or the conditions under which the exit
is to be opened.
    (2) Assess conditions outside the exit to determine exit usability
(e.g., clear of obstruction, fire, aircraft attitude).
    (3) Open and correctly stow the exit (if applicable).
    (4) Give commands to passengers for exiting exit.
    (5) Verbally describe correct exit placement following removal (if
applicable) if the training procedures differ from the operational
procedures.
    (6) Pull the manual inflation handle (if applicable) and verify
deployment (e.g., slide ramp), if applicable.
    (7) Assume and maintain appropriate protective body and hand
positions.
    (8) Access escape tapes or escape ropes.
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate. In addition, the flight
attendant must:
    (1) Be aware of passenger flow and traffic to all exits during the
evacuation.
    (2) Be aware of additional exit responsibilities.
4. Task: Any Additional Emergency Exits Required for Type Certification
(Job Performance)
    (a) Environment: See paragraph IV.F. of this attachment. Equipment
may be substituted provided there is no substantive difference with
respect to weight, dimensions and appearance and the flight attendant
has been provided with training on differences between training
equipment and the actual aircraft exit. Equipment may not be
substituted if the forces and actions necessary to operate the
equipment are different or if the operating mechanism is different.
    (b) Task: The drill and door operations must be performed in a
manner that resembles an actual evacuation. Commands must be aggressive
and easily understood. Each flight attendant must operate any
additional emergency exit devices required for type certification
through which crewmembers or passengers may egress the aircraft. In the
case of some aircraft, an exit required for type certification may be
located on the flight deck. In this case, the flight attendant must
complete performance drills on that exit. The flight attendant must
complete the following during the drill, and be evaluated and debriefed
on the proper use of equipment and procedures:
    (1) Recognize the signal for or the conditions under which the exit
is to be opened.
    (2) Assess conditions outside the exit to determine exit usability
(e.g., clear of obstruction, fire, aircraft attitude).
    (3) Open and correctly stow the exit (if applicable).
    (4) Give commands to passengers for exiting exit.
    (5) Verbally describe correct exit placement following removal (if
applicable) if the training procedures differ from the operational
procedures.
    (6) Pull the manual inflation handle (if applicable) and verify
deployment (e.g., slide ramp), if applicable.
    (7) Assume and maintain appropriate protective body and hand
positions.
    (8) Access escape tapes or escape ropes and access release
handle(s) (e.g., slide disconnect).
    (c) Situational Awareness (CRM Markers): The flight attendant must
communicate and coordinate (through discussion or action) with other
crewmembers during the drill, as appropriate. In addition, the flight
attendant must:
    (1) Be aware of passenger flow and traffic to all exits during the
evacuation.
    (2) Be aware of additional exit responsibilities.

END QPS REQUIREMENT

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BEGIN INFORMATION

    (d) The Type Certification Data Sheets for all aircraft are
available online at: http://www.airweb.faa.gov/Regulatory_and_
Guidance_Library/rgMakeModel.nsf/MainFrame?OpenFrameSet.

B. [Reserved]

Attachment 3 of Appendix S to Part 121

Training and Evaluation Requirements for Flight Attendant Training
Curricula (Basic Qualification), Categories (New Hire, Initial,
Transition, Emergency, Recurrent, and Requalification), and Aircraft
Operating Experience

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BEGIN QPS REQUIREMENT

A. Training and Evaluation Requirements (see Sec. Sec.  121.1301,
121.1331, 121.1341, 121.1343, 121.1361)

1. How must the task requirements required for instruction and
evaluation in each curriculum be determined?
    (a) To determine the tasks in which each flight attendant must be
trained and evaluated, the certificate holder must use the task
listings provided in the following table. The tasks must be specific to
the aircraft types (as appropriate), and must be adjusted for and kept
current with the certificate holder's operation as reflected in the FAA
approved operations specifications and FAOM, as amended.
    (b) If the certificate holder adds tasks or environments to those
listed in Table 2A, it must further develop the tasks or environments
to include the requirement and frequency for training and evaluation in
each specific category of training listed in the table. These changes
must be submitted to the POI for approval.
    (c) The recurrent curriculum requirements in the following table
also include the frequency during which each flight attendant must be
trained and evaluated in each task. The table indicates which tasks
must be completed by each flight attendant every 12 months. The table
also indicates which tasks must be completed by each flight attendant
once every 36 months.
2. Individuals authorized to administer flight attendant training,
evaluation, and aircraft operating experience

  Table 3A--Persons Authorized To Administer Flight Attendant Training, Evaluation, and Observation Activities Under Subpart BB--SEE Sec.   121.1323 of
                                        This Part for Special Limited Authorizations for Initial Cadre Personnel
                                                [See Sec.  Sec.   121.1291,121.1321, 121.1323, 121.1387]
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                Employer and position
                                                       -------------------------------------------------------------------------------------------------
                                                             Other contractor       Part 142 or other part 119   The part 119 certificate        FAA
                                                       ----------------------------     certificate holder                holder           -------------
Flight attendant training, evaluation, and observation                             --------------------------------------------------------   Aviation
    activities under subpart BB (by aircraft type)         Flight        Subject       Flight                      Flight                      safety
                                                          attendant      matter       attendant   Check flight    attendant   Check flight    inspector
                                                         instructor    expert \3\    instructor     attendant    instructor     attendant      (cabin
                                                             \4\                         \4\           \1\           \4\           \1\         safety)
--------------------------------------------------------------------------------------------------------------------------------------------------------
Academic Training
    (New Hire, Initial, Emergency, Differences,                   X             X             X             X             X             X
     Recurrent, and Requalification)..................
Proficiency Test \2\
    (Emergency, Recurrent, Requalification)...........  ............  ............  ............  ............            X             X             X
Supervision of Operating Experience...................  ............  ............  ............  ............  ............            X   ............
Proficiency Check
    (Aircraft Operating Experience)...................  ............  ............  ............  ............  ............            X             X
--------------------------------------------------------------------------------------------------------------------------------------------------------
\1\ Requires authorization by the Administrator for specific duties to be performed.
\2\ Persons qualified to administer proficiency tests, with the exception of FAA Aviation Safety Inspectors (Cabin Safety), must meet the requirements
  of Sec.   121.1387 of this part.
\3\ Subject Matter Experts, who meet the requirements of Sec.   121.1291 of this part and this QPS, may conduct specific flight attendant training.
\4\ Persons qualified to administer flight attendant training must meet the requirements of Sec.   121.1291 of this part.

END QPS REQUIREMENT

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BEGIN INFORMATION

    (a) A flight attendant instructor may not be physically able to
perform certain performance drills due to injury, pregnancy, or
disability. Therefore, the FAA allows those individuals to complete the
required training to qualify as a flight attendant instructor, with the
exception of those performance drills the person can not physically
perform. However, the FAA only allows flight attendant instructors to
instruct in performance drills that they were able to physically
perform within the past 12 months as part of basic qualification or
recurrent flight attendant training.
    (b) [Reserved]

END INFORMATION

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BEGIN QPS REQUIREMENT

3. The use of Subject Matter Experts
    (a) Under Sec.  121.1291, a subject matter expert, with specific
technical knowledge on a subject, may be used to conduct training on
specific tasks, in accordance with the following:
    (1) Except as provided in paragraph A.3.(a)(2) of this attachment,
when flight attendant training is provided by a subject matter expert,
a qualified flight attendant instructor must be present.
    (2) Subject matter experts in certain subject areas may provide
flight attendant training on the following specific tasks without a
qualified flight attendant instructor present:
    (i) Firefighting and firefighting equipment.
    (ii) Emergency medical events and emergency medical equipment.
    (iii) Hazardous materials recognition.
    (b) [Reserved]

END QPS REQUIREMENT

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BEGIN INFORMATION

4. How to determine flight attendant eligibility for Requalification
Training

               Table 3B--Flight Attendant: Requalification
                            [Sec.   121.1309]
------------------------------------------------------------------------
    No person may serve as a flight attendant if that person becomes
     unqualified by failing to meet Recurrent training requirements
-------------------------------------------------------------------------
To be requalified the flight attendant must complete Sec.   121.1301, as
   applicable, or comply with the appropriate phase of Requalification
-------------------------------------------------------------------------
    If the flight attendant has been      Then the flight attendant may
            unqualified for:                 requalify by completing:
------------------------------------------------------------------------
Less than 12 months:
A flight attendant who misses Recurrent  Phase I Requalification (Sec.
 training but does not miss a complete    121.1309(a)(1)):
 Recurrent Flight Attendant Training      Current Recurrent
 Cycle.                                   Flight Attendant Training
                                          Cycle.
                                          Base month not
                                          changed.
A flight attendant that misses an        Phase I Requalification (Sec.
 entire Recurrent Flight Attendant        121.1309(a)(2)):
 Training Cycle.                          Current Recurrent
                                          Flight Attendant Training
                                          Cycle.
                                          Complete all study
                                          materials and evaluations from
                                          the previous Recurrent Flight
                                          Attendant Training Cycle.

                                          Flight attendants
                                          qualified in extended
                                          overwater operations must
                                          participate in a cabin
                                          preparation and evacuation
                                          drill (water) if the drill is
                                          not part of the current
                                          Recurrent Flight Attendant
                                          Training Cycle.
                                          Base month may change.
12 months or more, but less than 24      Phase II Requalification:
 months:
                                          Current Recurrent
                                          Flight Attendant Training
                                          Cycle.
                                          Complete all study
                                          materials and evaluations from
                                          the previous Recurrent Flight
                                          Attendant Training Cycle.
                                          Flight attendants
                                          qualified in extended
                                          overwater operations must
                                          participate in a cabin
                                          preparation and evacuation
                                          drill (water) if the drill is
                                          not part of the current
                                          Recurrent Flight Attendant
                                          Training Cycle.
                                          Base month may change.
                                          Ground based briefing
                                          with a representative from the
                                          certificate holder. The
                                          purpose of this briefing is to
                                          cover all new policies
                                          procedures or security
                                          requirements applicable to
                                          flight attendant duties that
                                          have been updated, modified or
                                          implemented since the person
                                          last served as a flight
                                          attendant for that certificate
                                          holder.
24 months or more:                       Phase III Requalification
                                          Basic Qualification
                                          Training.
                                          Base month may change.
                                          5 hours of aircraft
                                          operating experience and two
                                          operating cycles on at least
                                          one aircraft type.
------------------------------------------------------------------------

    (a) When a flight attendant does not complete recurrent training
during the eligibility period, the flight attendant is unqualified on
the first day of the month following the grace month. For example, if a
flight attendant's base month is February, the flight attendant has
until March 31st to complete recurrent training. If the flight
attendant does not complete recurrent training by March 31st, the
flight attendant becomes unqualified and unable to serve on April 1st.
For purposes of determining the applicable phase of requalification,
the flight attendant's base month must be used without considering the
grace month. Therefore, in the example above, the base month (February)
instead of the grace month (March) would be used to determine the
applicable phase of requalification.
    (b) [Reserved]
5. How to determine the requirements for Aircraft Operating Experience
    The following chart illustrates the proposed requirements.

              Table 3C--Aircraft Operating Experience (AOE)
                            (Sec.   121.1305)
------------------------------------------------------------------------

------------------------------------------------------------------------