We actually haven't done this together before, so we've got a sort of an idea of who's doing which part. So just bear with us, we do actually work together in the same office, so we do talk, but sometimes. Anyway, so I'm Paul Sutherland. I'm a Christchurch City Librarian, so I've worked there for a long time. And my role is the rather eloquently digital content innovation librarian, which sounds as exciting as my life really is. And then Sarah's going to introduce herself and then I'll come back soon. Kia ora koutou katoa, kō Sarah Snelink ta kō inong ingoa. I'm the Digital Curation Librarian with the Christchurch City Libraries. My position was a newly created position when I started about two years ago. And since January of this year I have been focusing on the project that we'll be talking about today, which is the Discovery Wall. So the Discovery Wall is an immersive and interactive digital cityscape created mainly from images from the Christchurch City Libraries collection. It is presented on a seven metre long multi-touch screen at Turanga, which is the recently opened library in Christchurch's central city. The aims of the project were to showcase some of the more hidden aspects of our collection to the public, which was basically our digital heritage collection. To connect people to the memories and stories, to build the collection by enabling the public to contribute their own images and stories, and also so they can realise that their own stories are actually important to contribute, and to provide even more whale factor to the city, to the one of the city's anchor rebuild projects. So this is taken on opening day, so it's a very busy day and it's the first time that a lot of the public have seen it. In addition to the seven metre wall in Turanga, there is also a mobile discovery wall. This is me playing on it in our office. So we'll be using the mobile wall for outreach events. Here it is on its first outing to the Positive Aging Expo, which was actually before the opening of Turanga. Here it is at the Heritage Day, which was actually on the same weekend as Turanga opening. So as well as the outreach events that will be touring around our network libraries, so the user experience won't just be in the central city, it will also be around Christchurch. So this is a 75 inch screen, and it has the same content and operates in the same way as the Discovery Wall in Turanga. Website. The third part of the deal is that there is a website, which is at discoverywall.nz. If you've got a phone and you feel distracted, you can look at that now and not pay attention. That has got all the content that's on the Discovery Wall. This also acts as the vehicle for public engagement by adding content to the collection. That, for those of you who are inclined, is a picture of how it all joins together. It was drawn up by the council, our council's IT department. So I just love pictures like that, especially the little people. Sarah and me are down the bottom somewhere. And you're up there on the cloud, on the top right. So how do we get there, and why did we get there? It's kind of interesting to reflect on. We're aware the Canterbury earthquake sequence happened in 2010-2011. This is a slide from GNS about a month after 22 February, showing the intensity of some of those earthquake sequences. They didn't stop when the slide was made, but it's the best one I could find. So there was a bit of disruption to the city. And rather pros, actually, this is out of one of Sarah's document, which was the recovery agency built to rebuild the city. And, you know, the city will never be like it was, which is good and bad. The Warren and Marnie designed building, the 1982 building, a great piece of brutalist architecture. I loved it. I worked in that building on every floor, been at every floor in the basement on the roof, places that you don't even know exist. Fared quite well. But unfortunately, the recovery plan thought that it should go. And it didn't deserve the amount of work that would make it work again, and we needed to move into a new city, a city made up of little blobs. The New Central Library became a part of the recovery, and for those of you who are interested, a lot of it was crown-driven, some of it is crown and council-driven, and the library was an entirely council-driven project. So they moved it, and they put us in the square, which is a good place to be, beside a broken cathedral. So there was a desire to... We said goodbye to the old building. It was just before the building was demolished. It was quite an emotional thing to say goodbye to. Yeah, quite an emotional thing. But while we were saying goodbye to the building and keeping library services, we had two temporary libraries, and we had a whole library service. We had buildings to fix all across the city, along with the rest of the city. Boffins were coming up with architectural visions. So we engaged some people, architecture firm, to sort of come up with a vision for a while factor building. That's it just before it was handed over to the council. With that, while building, and it really is a while building, if you've been there, and if you haven't been there, go there, because it is a while building. That's a library as well. But it's a great civic space, but they wanted some other while factors in it, other than they already had. Interestingly, in one of the very first council documents, there was this thing in there about that the city probably needed, an earthquake museum and maybe an interactive multimedia representation of the city's memory. This to me looks like Gibson were in the game really early on. So, somehow a lot of bit and pieces of negotiating and manoeuvring and it was decided that it was going to happen. And bang, did it happen to the community. $1.24 million, the ombudsman got involved, Gibson wouldn't release the costs, all these sort of things we got told off, but in actual fact it was just a small component of the building's total build and the taxpayer's union should be paying attention to other things. So, what's in it? We said when we first engaged with Gibson, while we're having this, this is going to happen, this is not going to happen, sort of thing along. We said, yeah, we've got heaps of stuff, it's all ready to go, we'll just be able to throw it in. We've been collecting, like we're a collecting organisation, we're a library and we've been digitising material for 20 years. All sorts of material from our archives, publications, postcards. We photographed a lot of things in the, you know, 30 years ago and had them laminated on cardboard and then later on we turned those into digital things. And quite a diverse collection. Then we started, we put some money into actually going out and digitising, actually digitising material, we're using a professional vendor. And reaching out to the community and getting collections, this collection of career war photos were lent to us, we digitised them and the creator of those photographs, Norman Pearson, still has them. So we moved into new territory of actually crowdsourcing our imagery. This is another collection from a little photographer who still owns the physical, the negatives and the photographs. And more recently we've been engaged with the University of Canterbury. This is our fourth year where we've actually had students working as interns or working for their paper going out to the community and photographing the community and actually creating a documentary record of our community as it is now. From a, you know, a documentary professional. Interesting. That's a funny supermarket. Just by the way. We've been heavily involved with Kere Community. We've currently got about 40,000 images on Kere. We had an initial project where we weren't sure whether we wanted to engage with Kere because we thought, well, maybe we would, maybe we wouldn't. But we got stuff in. Then around about the, well, the earthquakes happened and then we started getting earthquake photos. And we've still got, I've got about, I don't know, somewhere between 60 and 100,000 earthquake photos still to deal with. I say that, I don't know the number because there's lots of replicas because they were from the council and there's a lot of file renaming. You've got one file, why don't you rename it five different ways? We started in 2008 with a project for, we call it a photo hunt but it's a crowdsourcing project that we get in one month to get the community to bring in photographs. We scan them and give them back to them and we were adding them. Initially we added them to Flickr and then we added them to Kere. And this year, 247, there's a diverse range of photographs from the community. Went up on the Discovery Wall website. Various themes were becoming evident in our crowdsource material. These are diaries. These are butchers. That butcher shop there is now a plant-based breakfast bar. That butcher shop there, the one on the left, the Addington print, is now a plant-based café. When the word of the Discovery Wall came out, people started saying, I've got some photos. Can you use them? This is someone who went around and took photographs of civic buildings. Some of which, half of those are there, half of them aren't anymore. And just talk, you know, ordinary people's photographs. We had someone who contributed photos. She lived in Christchurch. Her husband was a lecturer at UC and she lived there off and on between the 60s and 2008. So she contributed us a number of photos. We had all these things kind of coming to us. And then this really fantastic thing happened. Well, it's sad and great. The Christchurch Star newspaper had a room with hundreds, this is about a quarter of the filing cabinets of their photo collection that had been pulled out of an liquefaction-filled room and didn't have any catalogue to go with it. It did have some folders and envelopes and things. So it consisted of both copy prints and negatives. And negatives, yeah. So we received this around about the same time as we received the word that the wall is going ahead. And it was quite exciting because it filled in a gap. So we had some community-sourced photographs but these were photographs taken for a newspaper of civic events and the Christchurch Star was less a paper of record or more a paper of the people. So there were lots of people, activity, sports and things. So we started digitising those in-house and Sarah's selecting them for the wall. We've also got these ranges of negatives which have things like that's labelled protest. And that's two sides of the same protest. That's the strikers and that's the people trying to negotiate the strike deal. So we're getting these professionally digitised and that's going to provide a very interesting challenge of how we deal with them. Because the negatives join together and are different pictures. So the Gibson Group are a Wellington-based company that we've worked with to create a wall. They've built three other cityscapes around the world and this is the first in New Zealand. A thousand hero images were required for sufficient population of the Discovery Wall of buildings, streets, landscapes, people and events to enable a three-dimensional collage to be created that users can explore. This creates a visual psych geographic representation of stories about Christchurch for the citizens of and visitors to Christchurch . The nature and scale of the Discovery Wall provided us with the ambitious task to represent some aspects of all of geographic Christchurch, including Becks Peninsula, cover a large time scale, so roughly from the 1860s to the present day, and include a multitude of topics so that everyone can find something in the Discovery Wall to relate to. All visitors to the Discovery Wall will hopefully connect with an image that relates to a story about them, what they've discovered now, activities that they participate in, events that they know about, family stories or trips, or even what they passed on their way to Turinga that day. So I came up with 12 broad topics, people, Kaitahu and Māori content, recreation, public spaces, environment, built environment, services, events, business, transport, animals and societal changes, and then worked with my team to try and flesh out some of these ideas and come up with some lists of things to try and find in our whole collection. I use these listings as a guide rather than as a prescriptive list to find everything. So curating the content for the ward, depending on what I could find in the collection rather than finding exactly everything that we listed out. So that's just one of the nodes that we sort of mind mapped out. And that's just sort of coming up some examples in the central city of specific things that everyone thought was important for the circle. So to create the foundation for the discovery wall to be built, we needed to create a framework based on circle, which is how the interactive experience is designed. We grouped the areas of Christchurch into about 80 communities, or bubbles, and then mapped them onto a circle so that they were roughly in the correct relationship to each other. Each community was then given a code. This was our first freehand drawing, just sort of from memory to actually work. And then that's the one that Gibson came back with and much more professional and much more exact. There was a bit of back and forth to try and really nut out where things should actually go. So this then allows images that this is a more of a central city and the codes that I used. So I had all of these codes in my head and knew exactly what they were. It's living by code. 20 minutes enough. So it's one of the hero images. So I worked with the Maori Services team to select appropriate images to be included in the discovery wall and this is an ongoing process. And we've also included in the CMS structure the ability to atereo in the future when we've got more capacity to be able to do that. This is some of the drafting up of cutting out the images and placing it on the bubble structure. And so some of these hero images were also animated. So like the plane in the sky that goes around in the whole city as well. And this was the mach money that we had in our office to actually see the design come to life because before we got that I was just printing out little images and sticking them on pieces of paper because I was actually managing the whole selection through a spreadsheet because as Paul was talking about well our collections are sort of digitising different places so to get them in one place where I could visually see them it was in a spreadsheet. And this was when we first got the mobile wall. So each hero image also has a album behind it. So in each album we roughly aim to have about five images for when we meet live so that was a thousand hero images and then another four or five thousand album images for when we meet live so that was five thousand images that we needed to source from January to well May for the hero images and then when we opened for the rest. So October. That's some of the search widgets. And then some of the user engagement is that people at the walk and compose a postcard and send it to themselves. They can also comment on images and they can upload their own images as well and this all goes through a moderation process. So we were suffering from serious technical debt and we still are and that we needed to supply images to Gibson and spreadsheets or we could type them in form by form by field by field but we managed to have a process where we can upload things but our current website of our digital images our archives and books etc is all generated using a bit of code access97 joined with a product thumbnail of version 6.4 which is no longer even exists an ODBC connector running on Windows XP running in a virtual machine. So it was pretty good once. So but it manages to produce pages and this is the latest pages that were done for the Central City students project. We had problems with getting all this extra stuff almost weekly alerts with part of the archiving the star project, the stuff that we sent to NZMS, we were receiving about 100 gigabytes per month. On top of the in-house scanning and the material we already got and other program digitisation so I think that's solved now. So before we actually had engaged the war we thought that we were going to we went out to market for a digital heritage repository and this time last year we had actually chosen a vendor but through various internal processes that organisations go through and politics and things it's stalled for a very long time and we've just actually signed a contract this week to come up with a thing so what we did discover while we were creating things for the scary wall is that some of our description of our material wasn't actually that great and we'd done things like told stories on pictures told stories with images that really didn't relate to the image this one particularly interesting about Mandy Rice visiting Christchurch in 1962 so we had put our images on Flickr for our photo hunt and we moved into Kete using some sort of magic because we're not script wizards we're just you know I know a little bit of something but we managed to suck it out of Flickr our Flickr collection and mash the data but then we found when we started to use this stuff that was in Kete we hadn't paid very much attention to file naming and spaces matter we managed to get the data out of Kete I've downloaded every single page our 40,000 pages of Kete two forms HTML and XML and sucked that data out quite good data and created a lot of key value pairs to reconstruct that data so we can import it into the Gibson wall framework I'm just going to carry on you leave the room we won't be long we've had problems with macrons because although Excel our tool of choice because everyone knows Microsoft can handle Unicode when it's exported to CSVs it can't so we managed to find a solution there so I'm now using this export from Excel to CSV to retain the macrons but it also causes another thing if we want to update our data when we export it back into Excel we lose the macrons and of course Excel being our friend wants to turn all the dates into Excel and date format so I use Libra to import and create a Excel file we also discovered that we haven't been very good with copyright and understanding it so we're grappling with that at the moment so we've got the ability to say things in copyright or out of copyright or unsure and we have got a lot of material the Christchurch style material is in copyright and we're okay with that Creative Commons possibly overrated and maybe this is what we should be really looking at moving forward rights statements for the cultural sector rather than the cultural the Creative Commons maybe we need to move on this is just a little few images of the construction of the wall and the opening day there's a few analytics of how people physically engage with the wall so it was kind of a bit so that's pretty much just skip out those last things but this is just quite an interesting thing cos this was in our very first a contributed photo in our very first photo hunt 10 years after the photo was taken uploaded to initially Flicka and then moved to Keta and now it's on the scary wall and there's the person standing in front of the scary wall with his hero image


Elsewhere, lawyers, leaders of civil society organizations and professionals across all sectors of the economy have called on Kyrgyz state indigents at home and in Derspur to help security agencies make the state uninhabitable for criminals masquerading as politicians in the state, especially as the November 11th governorship election draws near. They called on the people of Kyrgyz state to resist those they described as criminal political merchants trying to blackmail security agencies in the interest of their unpopular ambitions. Representatives of more than 50 CSLs and scores of lawyers under the broad platform of lawyers and activists for good governance made the position known at a press conference in Abuja. Barista Mohammed Abdul-Rizak, Sani, a lawyer from Igalamila, local government area Kyrgyz state, and call convener lawyers and activists for good governance who addressed the press on behalf of others, one that some mischievous political figures in the state were working towards bringing back the dark days of instability by supporting criminal elements to cause chaos. This process of disharmony, specializing in playing one ethnic group in Kyrgyz state against the others in their wicked and evil agenda to make sure that crisis erupts in the state which they recall could work in their favor to clinch political offices, especially as the state's governorship election is approaching. They have been engaging in criminal propaganda on social media and regular media to create mass disaffection against the incumbent government in the state, an average co-guide who understand the state's terrain very well, who testify that Kyrgyz state in the last seven years plus has witnessed the uprooting of violent criminals like kidnappers, terrorists, and robbers and others from the state since the inception of the current administration in the state. But there are mischievous political figures in the state who wish to bring back these dark days of instability by supporting criminal elements to cause chaos in the state and thereafter quickly rushed to the public to paint accusing fingers at security agencies or the state government. This is a failed be to cover their poorly disguised criminal tracks especially when security agencies go after their criminal prestige. These are the same political goons who move around the state to erect structures of ethnic acrimony and suspicion for political advantage. They don't mean well for the state and co-guides are enjoying to resist anyone or group desperately trying to find the embers of this unity and mutual acrimony in the state. They are atrocious characters with wicked and evil agenda to benefit from the


Hi and welcome to the session. I am Arsha and I am going to help you with the following question which says, find the sum of the first n terms of the series 3 plus 7 plus 13 plus 21 plus 31 plus 2 own. Let us now start with the solution and let us write the given sum of first n terms as Sn. So Sn is equal to 3 plus 7 plus 13 plus 21 plus 31 plus so on up to n minus 1 plus a n or we can also write Sn as 3 plus 7 plus 13 plus 21 plus 31 plus a n minus 2 plus a n minus 1 plus a n. Now in subtracting the first line we have on the left hand side 0 and on the right hand side 3 plus 4 plus 6 minus 1 terms minus a n or this would imply that a n is equal to 3 plus 4 plus 6 plus 8 plus 10 plus so on up to n minus 1 terms. Now as we can see this is an A B series whose first term is 4 and common difference is 2. So the sum of these n minus 1 terms is equal to n minus 1 upon 2 into 2 lines of first term which is 4 plus n minus 1 and here in place of n we have n minus 1. So n minus 2 into d which is 2 that is the common difference is 2. So this is further equal to 3 n minus 1 upon 2 into 8 plus n minus 4 which further implies that 3 plus n minus 1 upon 2 into 4 plus 2 n which further implies that 3 plus n minus 1 upon 2 into 2 lines n plus 2. So this gives us 3 plus n square plus 2 n minus n minus 2 or we have n square plus 1 that is noted by a k will be equal to k square plus k plus 1 and we have to find the sum up to n terms. So taking summation on both the sides we have summation a k running from 1 to n is equal to summation k square plus k plus 1 k running from 1 to n. So this is equal to the sum of n terms we have to find out and the right hand side will be equal to summation k square k running from 1 to n plus summation k k running from 1 to n plus summation 1 k running from 1 to n. So this is further equal to n into n plus 1 into 2 n plus 1 upon 6 plus n into n plus 1 upon 2 plus n. This is further equal to taking n common. Here we have 8 plus 1 into 2 n plus 1 upon 6 plus n plus 1 upon 2 plus 1. This is further equal to n or the LCM is 6 and the numerator we have 2 n square plus 3 n plus 1 into 3 is 6 so we have 3 n which is further equal to n into 2 n square plus 6 n plus 10 upon 6. Now taking 2 common from the numerator we have upon 6 into n square plus 3 n plus 5 this is further equal to n upon 3 into n square plus 3 n plus 5 and hence the answer is the required sum is n upon 3 into n square plus 3 n plus 5. So this completes the session. Take care and have a good day.


What would you say has been the greatest difficulty you have overcome? You know, we have many aspirations in life and they each come with a cost. And many times we aren't thoughtful about what is the cost and you know, so you have to be prepared to pay the price for what you want. And I think I was a very young mother when I started my first company and trying to find that balance of being a mother and yet running a startup was I think a deep journey of self-discovery and formative of my ideas and philosophy of life that I had to refine because it was tested to the core. And the outcome of that for me was to not feel guilty for my aspirations. This is what I want. This is who I am. It's just a statement. It doesn't have to be justified. It doesn't have to be offered for judgment or appropriation by anybody else just knowing what you want to do and why and then being able to just do that for yourself on behalf of yourself. These are all lessons that each of us will need to learn, you know, and that satisfying yourself is okay, right? And like I said, you know, the journey of trying to be balanced in life and again, trying to do that without being apologetic to it. And you know, so I think the journey of trying to find your authentic self through whatever mountains is always really the true mountain to climb. You're in a mountain to climb, you know, discovering and being authentic to yourself.


Let's look at the homogeneity of word classes in this practical. Here is a set of words that, in standard dictionaries, are all classified as adjectives. Quick, Hard, Maximum, Outside, and Asleep.  Apply these criteria to each word and you will find out.


Splitting Hares Free Salon Education Podcast starts now. Featuring Matt Beck, Christina Cavalcanti, Brian Hare, Carly Wareheim. To today's episode is powered by ManurbaBeauty.com. What's up, guys? Welcome to Splitting Hares Episode 8. We're back. We took a little hiatus for the holiday time, and I was traveling, and but we're back. Yeah, we are. So, Brian Hare. Hi. Carly. Hi. Christina. What's up? And we got some fun things to talk about today. We're going to talk about salon education, some hair products, some people going crazy in salons, and blow-dryers. So that's what we're going over today. If you are planning on opening or renovating a salon or barbershop, partner with our friends at ManurbaBeauty, the trusted beauty equipment provider for over 175,000 beauty industry businesses worldwide. Scrolling their website, you'll be blown away at the wide range of designs, styles, color variety, and price points offered, truly suiting the equipment needs of every individual. Don't believe me. Go check out their warehouse. We've all been there. Huge.  That was fun when we went there. Oh, yeah. We stayed in Athens, Georgia, right? Yep. That's a cute little town. And what was it for, though? It was like they had this big event party, remember? But it was just like. I remember the party. It was like a show. I remember the barbecue we got down there. I think it was the opening of their expanded warehouse, is what it was. Oh, OK. Yeah. So it was fun. Super cool. They should have a reopening. They should, a grand reopening. That was a fun trip. Let's do that again. We should, too. But we've, we're still waiting on the grand open. Wait, I've always said that we should just have like a big party. A big party. Yeah, a barbecue party. We should. We have the parking lot for it. Everyone's invited. If you can hear this, come on down. That's true. All right, so we got into the discussion last time. And you and I have been looking up Salon Education and basically what we've come to the conclusion of, there's no quick, easy way to find out exactly what companies are doing. But we did find out a little bit. And I also want to read the opinions of people that posted on my Instagram that I posted, I put out last week. So I just want to talk about that for one second. Because some people did have some strong opinions. 68 comments, which for Instagram nowadays is crazy. But they're, the biggest brands, Joyco, was one of them that people were saying. And you were talking to me yesterday about their online education. I kind of went and just looked online at a bunch of them. They seem to be very easy just to get to their education. And you didn't have to log in or say you were a hairdresser or anything, you could just get it both. And they do those live classes that I was talking about, which was kind of cool that they're scheduled out. That was the cool thing. So I would, if I had to put out a vote, Joyco, so far what we found online for a brand, if it's branded education, it seemed to have the most going on from what we saw. From like big brand. Yeah, big brand. Yeah, yeah, yeah, big brand. Maybe like the easiest just to find. Yeah, and the easiest to get to it. So they had like live classes, they had on-demand classes, but they had live classes throughout the day, English, Spanish, they had all kinds of different options you were saying. Not throughout the day, they're scheduled out through months. Yeah, yeah, they're not like ongoing all day. So Joyco was a good one. Some people were saying Goldwell and Orbe, we have classes with either one at least every three months so in their salon. So that's good. Moroccan oil, color and product, best stuff ever. And if asked, I'm sure they would. But this is like, what I'm starting to realize as I was reading through a lot of the comments is that I don't think people are taking advantage of in salon education as much as like- As it used to be. Yeah, like as they use, like when we were doing in salon education, salons were getting it on like almost a monthly basis. I think it's still offered, but kind of the same way through the distributor. And that's just how it's just been. But then you kind of roll the dice with who you're getting. And not that all educators aren't great and they're out there doing their thing. But I just, you know. That's my biggest fear. And I've been having this conversation within the salon quite a bit, is that, you know, we were in education, right? And when you think about the training that we got and what we used to get, it's not like that anymore. And I know that for a fact, maybe there are some really, you know, diamond in the rough companies out there that are still training on a quarterly basis and getting everybody together and inspiring everybody and then sending them out to salons. But I think a lot of it is go watch it digitally. Right. This is your training, now go teach it. And that's the hardest part. And some of the people struggling with this are, I can't learn by watching it. I gotta learn by doing it. And a lot of companies now too, if you want that education, it's different where you can go onto their website. And now you either, if you are affiliated with them or you are one of their users of their products, you can either use your points or you have to pay $600 or more, still. And again, rolling the dice on who that person is coming in. Well, with those, they'll tell you, so different companies were different. One of the companies would tell you what artist. Another company, you can pick advanced creative director, a national educator, and if you want an advanced or a masterclass. Okay. Within that, everyone kind of... Yeah. So what I wanted to kind of put out there for people that are maybe struggling with education and all of that, it's for me, I think you need to do a lot more research in a way of finding the people that inspire you and then figure out who inspires them and what products they use, like all of that. That was the conversation Daniel and Arsalaam, I was having that with her yesterday. I was just saying, like for me, my goal would be to go and find the people that inspire me, which is what I do in everything that I do. So like if there's somebody that's into video editing or somebody that's into whatever it is at the time, I go find them, find out also who they were into. Back in the day, Robert Cromings, I knew he was trained by Terry and Steve Cohen. So I started listening to their stuff, getting kind of more in depth and figuring out the people that you look up to and what they do and use and education their background is, and then start going at it. So I think that's kind of how the times have changed too, before it was you educators went seeking out the company and the company taught you and you went out and sold their products. And now it's like you buy our products and you could get free classes, but now we have social media. So I could look at, let's say I go online and I see Matt Beck. I'm like, I love how he cuts hair. Well, now I'm DMing you, one of your classes. So now it's, you don't even have to work for a company anymore. If you're good at what you do and you can get your name out there, then you know what I mean? You can find your education that way. It's almost like the companies are becoming a little obsolete with the education. They're now trying hard to stay relevant in that factor in some ways. Yeah, and it's very branded too. Yeah. Do you guys have opinion? No, I mean, I think you pretty much covered it. Like I did enjoy back when we were educators, the organization of it, it felt like there were so many people, like we'd go to hair shows and you just see so many other people that are dedicating to education. And it was really cool. And I think COVID kind of wiped that board clean because people weren't doing things anymore. And I don't know that there's been like an effective replacement yet. Cause like you can seek people out and all that stuff. But like me personally, I get way less from watching something digitally. Like I want to be corrected. I want to be guided. And it's just because I get so much less from it, from now, like for now, it's really been more, I'll get inspiration and less education from digital platforms. Yeah, that's a good way to put it. And you're kind of bringing up, yeah, the whole other side of it, of the feeling aspect of being inspired and hands on is probably a way that that, for like, for a lot of hairdressers. Cause whether it was a class I was teaching or a class I was taking, the vibe of the whole thing is what made it so fun. Like we have come together to do this, we respect our industry this much. Like it just made it feel, I don't know, more personal, which is like, duh, it's a problem with online stuff. Right, yeah. I preferred that. Yeah, I feel like it's an easy escape for companies to do it. Like, I mean, we're very much online education, but it's free and that's kind of like the goal of it. But I think we all just miss how it was. Like for sure.  And it was more... We weren't selling shampoo's condition or hairspray. Right, it's like, it's general education that anybody can get into whatever your salon subscribes to. Versus the branded education that we did, which was maybe easier cause you had very fine parameters on what you could work within. And you just have to like, now I have to make a video that we'll appeal to. Not really everybody or anybody. Yup. So let us know in the comments, your feeling on education in the current state. Do you like the digital? Can you learn? I mean, we've put out polls like this before. We kind of know what the answer is, but do you have a brand that you're working with that really is providing great education? We're seeking out. We wanna share that with people as well. So, and is it free? Cause obviously we're free salon education. We wanna share with brands that are providing that as well. Share it out there. So, next thing I wanna talk about, this article I read was pretty interesting about a woman who went into Ulta and she bashes Ulta for their salon that's within Ulta. She went in there, basically got a haircut. But as I started reading, she's also done this in multiple businesses and now has made a Instagram, basically, about it. I think it's a TikTok, isn't it? Or a TikTok, yeah. I already don't like her. Yeah. So, she's gone into multiple places and so. But she doesn't just do that. Like she's done reviews on other things that are good reviews. So, I don't wanna just say that her whole page is that. Is negative. Right. But is it negative just about the hair stuff though? No, it's not just hair. It's old Navy. It's nails, it's just lifestyle, I would say. Yeah. So, she's amassed almost 500,000 views on TikTok, yeah. So, it's Allie Roker, or Rooker is her name on there. She shared how the clothes at Old Navy and other retailers have gone down in quality. She also called out the North Face after getting soaked in one of the brand's waterproof rain jackets. So, she's basically like calling out brands, but then maybe there's good stuff too. I didn't, I only saw the. I feel like it's, if you're calling out a whole brand or a company is way different than calling out Brian at Salon Gratitude. Yeah. You know, so I think that's what the personal problem is. If you're calling out one single Alta and then you might know who this lady's name or man's name is that did your hair. Yeah. Like that's the problem. Right. You know, this person, and I don't know the whole story. Did they cut your hair?  It doesn't look bad.  And was it like, oh, let's fix this. Let's fix this problem. And hey, so and so, we need to see what, if you should be on the floor anymore. Right.  You gotta, yeah, that's no thanks. Yeah. And I think, so how do we deal with when we have customers, because I know this is also a thing, when we have customers that are maybe not happy and we are trying to, you know, appease them and when is it too much? It's kind of what I want to know in the chat. And then also you guys, like, like what is the breaking point of a customer being too much or just being, you know, like we want to make them happy? Well, there's a difference between did something happen that I didn't want to happen that you're bringing to me that I can fix? Yeah. Like, it happens. Yeah. You know, like, there's a longer piece of hair on one side of a haircut or the color came up a little bit too warm. Okay. I see what's upsetting you. Let me try to fix it. There's a difference between that and those people that are just generally pushy, bossy, unhappy people. Yeah. And I think that that's something, like that's a trait that we pick up on. Like I, for a while I had a client, we were getting to know each other and she would leave so happy and every time she came back, she'd go, I hated everything. Literally every single time she came back and at first I was like, oh my God, I'm so sorry. And then like after a few months, I'm listening to her and I realized it's not that you hate everything. It's that it's time to do your hair again. Like, yeah, you've got roots because it's been 10 weeks. Yeah. Like you don't have the haircut anymore because it's been 10 weeks. Like, okay. Like try to find the problem and solve it. Right. I understand what the issue is. You just need your hair done. Yeah.  Yeah, right.  And I'm like, well, you're gonna love it this time. I don't know. I don't like to keep my standard this high all the time. You know, I wanna, now I can knock it out of the park. There's a difference with having a repeat client that does this but leaves happy and everything's good. They just come in and do that, like a Debbie Downer and someone that really calls and they're like, I need my hair fixed and then might not come back. Like the only people that I've ever had to part ways with it was never about the job that was being done. It was about their disrespect of what I'm doing. Why? None of you just, it was just funny the way it was said. Did I not understand what you said? Yeah, maybe I didn't understand. Maybe I didn't quite understand. Well, I mean like someone who doesn't respect like time. Yeah. You know, like someone who is blowing off appointments or like that kind of stuff. Oh, no, I don't, no, God. I don't mean like you have to like the haircut. Is that bad at all? That's not what I meant at all. Thank you for letting me clarify. Sorry, I caught the back end of that and I was like, oh.  No, no, no, no. I meant someone who like just doesn't respect the salon, doesn't respect it. Yeah, I got it. The way that we have to do our job to function. Like that's when I'm like, mm-mm. But what about actual hair mistakes? Like when you do, what is your, do you have an idea in your head? Do you handle them all the same or do you? No, you got to cater it to the person and what you did. But you have to be able to admit though. Okay, that's the biggest thing. That's number one. Yeah, you can't try to be like, I know, it's raining so hard. Oh, that's what I hear in my headphones. I've worked next to people that are like, they'll get a complaint and they're like, no, that's, you're wrong. I'm like, no, they're not. They don't like their haircut. They're not wrong, like. Yeah, that's the thing. Like we work in an industry that's very subjective and like if they, if people, you know, don't like it, it doesn't matter how good it is, you know. Every time I cut Christina's hair, it's so good and like there's something that she doesn't like, then, you know. It's just her opinion. It's not cause it's terrible and uneven, you know what I mean? Did you ever see this show? I usually love my hair, but honestly, this is just funny. I cut it so uneven last time. I just got my haircut by Matt and it's so uneven. That haircut might have put me in retirement actually.  It was the worst hair. It might be worse than the short hair. There's a sound bite for you. It might be worse than the short haircut. The good thing is it's long. The good thing is it's long, but now my one side is. And now she parts it on the side.  Yeah, man. It's fine, no. I actually cut, when I cut Katie's hair yesterday, the whole time I was so focused because I was like, I cannot let that ever happen again. Like, I don't know. It happened.  Well, no, because she's like, don't touch it. Because like, so I wanted to fix it, right? But only way to fix it is to take it a little bit shorter. And she's like, no, let it grow. And I'm like, okay, so now every day it's a reminder. I see her every day and it's a reminder. Carly was so cute because she colored my hair and she goes, oh, yeah, the one, the one side is a little. Oh, that's another conversation actually because my client yesterday was in California, John, and he came back and he's like, sorry, I had to cheat on you while I was gone. But he'd had text the salon and said, what clipper guard level should we use? And I said, use a five because he doesn't really like it short. And I was like, well, maybe they can't screw it up if it's a five, you know? And not putting it out there that anybody's gonna screw anything up, but you really just never know. I don't know where he's going, whatever. So he said he went to the salon and the guy, he said, use a five. The guy started using a five and he goes, it's not taking anything off. And John's like, you can use a four, but that is it. And so he said to me when he gets back, he goes, how messed up was it? And like to me, I'm not somebody that likes to look at somebody else's work and really judge it because I also have days that are, and I try to think about those days, but how are you guys with that? Well, I just had someone yesterday, actually. She wants to start coming to me and she does highlights and a haircut, okay? So we're talking and I can tell from looking at her that she just does tons of foils. But I can tell by talking to her that nobody's had the conversation with her about what she really wants because as we're talking, she's saying she likes her base color. She wishes there was more of it. She feels overall too light. And I'm like, well, that's exactly what they're doing to you.  So let's let it grow out for a couple months. I can start doing this and this and that. And she's like so excited about it. I'm not crapping on anyone's work because I would like to comically put that out there and hope no one does it to mine, but it also doesn't look good. Yeah, it's correction through education.   Why it might not be working or something like that. Yeah. I think just to kind of go back to like getting things wrong, I like to just kind of under promise things. And I think that's your biggest like, that can work in your favor. Cause if you under promise, then they have that expectation. That's smart. Right away. Just being strong in your consultations is going to help to prevent from any. Totally. I keep expectations in the dirt. Yeah. And then it's like, oh my God. I was like, I got you. Yeah. I would also say probably some blame could go on the salon, the owners too. If someone's not ready to be on the floor by themselves. Yeah. That could really, you know, you can't have a person they're struggling or and then all of a sudden you just fire them. At least in my opinion. There should, you know, if one mistake happens and it's a pretty decent mistake or they should have had knowledge of that mistake, then you kind of have to take them off the floor and revisit maybe their, you know, their training. And we talked about it a couple of weeks ago, like we've all made big mistakes in the salon. Like that's how you grow. And that's what, so Susan said that like we're spot on, you could be doing hair for 30 years and one client could make you want to retire. And also that someone said that basically you can, everyone makes mistakes and, you know. I feel like it always happens in the way that like I'll have a great week. And then the following week, not a good week, but of like being like, oh my gosh, what the heck. Like what did that turn out? I feel like that's life. Yeah. In general. Yeah. Like ride in the high and then we're like, oh man. Oh geez, this conversation is gonna go so well. I know. Wow. And it rains of course. I know. I almost wanna check if it's leaking. You know the salon's leaking right now. I know. Your mom says hi to, hi everyone. Oh, hi. Oh, hi. Hello, mom. All right, so Mevo on Tour, this episode's sponsored by Mevo on Tour. Mevo Salon and Spa Software is an in-person series. Oh, Mevo on Tour is an in-person series. Sorry, I can't read. Of beauty and wellness, business conferences spanning major US cities in 2024. They already had one in Fort Lauderdale, Florida. So you missed it. But there's one coming up in New York in the summer. So go check out Mevo on Tour. It welcomes Salon and Spa owners, managers to learn from some of the industry's best, I think, including me. I haven't got confirmation, but I think I'm gonna be part of it. Network with like-minded professionals and walk away with newfound ideas and inspiration to implement in your business. Upcoming conferences locations include New York, Los Angeles, Chicago and Dallas. The conference series includes an all-day event full of peer-to-peer networking, interactive strategic sessions on maximizing profit, creating unforgettable guest moments and overcoming industry challenges and more, go to mevo.com slash mevo dash on dash tour. This might be the most random ever. And you know what? If we just stop talking, somebody could fall asleep to this. I do. You are. Yeah, I'm out. Brian doesn't feel well and this is the quietest episode of the show. Cause the rain, yeah, sorry. I know, Carly, you were quiet too. Sorry. It's the rain. I think it's the day. It's soothing. We're soothed. Okay, one more thing I wanna show you guys cause I've wanted to unbox this and I'm gonna do it in a vocal way because I know we're on audio and I'm not, I'm skipping the guy with the fiery gel conversation because I basically just wanted to talk about people getting obsessed with products that will use them for years. He's been using the same gel for like 20 years. Brian's obsessed with the product. Yeah, I actually looked for that because I wanted to use it today. Wait, what are your obsession, wait, what are your obsession products? Well, mine's clean cup, Paul Mitchell. Really? I mean, it's the only product I use. I've used it for 10 years. Did you know that? Well, no, I know he uses that and he's obsessed with it. Oh, the new one? There's a new one that he kind of really, really likes so I just, I didn't know. I actually do really like that. He told me to get that one instead. Yeah, I use it, I use that every day actually now. So I did kind of make a switch. Maria Nella, I think it is. Yeah, I didn't know the name of it. What's yours, Brian, what's your favorite? Mine is Days of Dirt from, I think it's California born is the name of the company. It's, I haven't tried any of the other stuff but I'm so obsessed with this product for my hair, for most people's hair, for basically everyone but Matt. Yeah, it didn't work in my hair but. Carly, what's yours? Moroccan oil, dry shampoo. Oh, it's the best dry shampoo, okay. Okay, I almost got it out. Yeah, do this vocally, Matt. Yeah, I am. Here, do you want me to help you? Get some grunts. So you remember the blow dryer we were talking about? With the light? Yeah. Is that it? Yeah. Or a knock off? It's not a knock off, no. It's from the company. Hell yeah. Remember, so the L'Oreal one, nice rip. The L'Oreal one isn't out yet. But the company makes two.  I mean. That's what she said.  Wow, cool. That wasn't why. But subliminally, it could have been. There you go. So true. It's like a pickle jar. I'm acting so impressed. She ripped the box. Wow. Good job, Chris. Box rip. OK, anyways. I did have a child. I know. OK, so anyways, this blow dryer, for those of you guys listening, it's the Zuvie Halo hair dryer. And I've been wanting to, I've had this for a month now. I've been wanting to unbox it and try it out in the salon so I could give you guys feedback on it. So it's the blow dryer that basically dries hair by heat, by light, not by heat. LED light. Yeah, the light. Or no, infrared. Is that the one? Yeah, it creates no damage. Can you get tan? Fast drying, shiny, healthier hair, lightweight, cooler temperature, energy efficient. So I'm going to check it out. Comes with a diffuser, a concentrator, and yeah. I'm going to check it out. Yeah. I am excited about it. But I wanted to, it says 38% shinier, 57% color retention. Oh, check it out. We went through all of this. You've got to use it now. I know. 17% smoother and 9% stronger hair. Awesome. A weird percentage. That is a weird percentage. I'm excited to see. They just rounded up to 10. Because we didn't get. Because that wasn't official. Wait, are you going into your last article of traveling blow dryers? Well, that's kind of where I wanted to go with this. So the traveling blow dryers. How many people do travel? I pack my blow dryer. That's what I wanted to know. I pack mine every time. I think a bad blow dryer will damage your hair. Yeah, you're not wrong.  So I was just in a hotel last weekend and used the hotel blow dryer. And I'm fine with it because I've got three hairs on my head anyway. Well, you don't have color treated. Yeah, you can get away with that. You can get away with that. But it does remind me every time. And that's kind of why I like this one, to pull up this article and see what you guys do, how you travel with it. Because do you have a travel blow dryer? Because this GHD flight one looked pretty cool. Do you travel with a blow dryer? Or do you use the hotel? The hotel is so dry and nasty, like the way the air comes out and everything. Yeah. Carly, do you? I don't travel for long periods of time. So I just plan my hair washing schedule around, and I just don't take time. Okay. I just don't wash my hair. Okay. That's smart. Yeah, makes sense. Solves that problem. Yep. And you don't wash your hair. Yeah, so why would I dry it? Do you just let it air dry? He just puts days of dirt in every day. Every day. No, I just air dry. I tried blow drying it a couple of weeks ago and reminded myself that I'm really good at doing other people's hair, but not my own. I was like, this could be a fun little thing, and it looks so bad. I put it in a bun and threw on a hat and went out. Maria travels with hers, she said. Okay. Yeah. Yeah, I think, I don't know, they look pretty cool. I like the one that I use was Andis at the thing, and I just couldn't believe it. It's crazy to me that professional companies also just have this second side business where they just create. Crap. Yeah.  I remember I was so excited. That's what I'm saying though. Let's just make money. I was so excited to get the little Paul Mitchell Silver Travel Blow Dryer, and then I was so excited to go somewhere and the first time that I did, it shot sparks into my hair and smoked. Oh really? First time. And you crank those things up and it's like, even the sound of it, you're like, oh. Yeah, it smells like fire. Yeah. It's pretty close. What's up, guys? Let me tell you about formulate.co.matbec.  Take the free quiz, figure out what's going on with your hair and get that perfect formula sent straight to you. And it doesn't stop there.  We don't need the same shampoo and conditioner in the summer as we do in the winter. Conditions are different. Your skin acts different. Your hair acts different. So make sure if you wanna have perfect skin and hair, go to formulate.co.matbec and sign up today. Yes. So... Swanky. Yeah. We're gonna spin the wheel. If you wanna spin the wheel and win something amazing, then comment spin in the chat. And you should be a professional. Just putting it out there. Yeah, because some of these... Yeah, you're not gonna like it if it, yeah. Let's see if we can see Brian. Oh, that's close enough. Sorry. I also didn't do a good job putting the camera on the wheel today. All right, let's give it a spin. Susan Carlson spins. She's the first. All right, Susan, let's see. Let's see. A comb. 701 comb. Let's go. I love the 701 comb. So Susan, congratulations. Email matt at freeseloneducation.com. Just put wheel winner and your name, address, phone number, and we will ship you out.  Congratulations. Thank you guys so much for tuning in. Make sure you follow us. Everything at freeseloneducation, follow Brian. Hairstyle. Yes, Carly. Hair by Carly C. And us, yes. Subscribe, follow, listen to the rain. Yeah, this is gonna be my calm sleep story. This is crazy. Okay, all right. I run in the chat, have a nice weekend. Yeah, thanks for tuning in. Make sure you subscribe. I said that, but also on the iTunes as well so you can listen to us in your car. And even if it's a sunny day, it'll feel like a rainy day that day. Beautiful. Yeah, all right. We gotta go. We gotta do hair. Thank you guys.


We certainly have an opportunity to make significant gains, I think, in the area of safety, the area of green, and the area of connectivity. An average car today in Europe or the United States has about 50 computers on the car that's growing. 50 already. 50. Some have as many as 100 already. So we're in the automotive world, but we supply more computers than the computer companies do. I mean, there's one way of looking at it. And there's no stopping that trend, right? I mean, you're able to take the mechanical function into an electromechanical or electronically controlled. That opens up a lot of possibilities. So if we do it right, we should be able to have vehicles of the future that have significantly fewer emissions, significantly better fuel economy, incredibly safer, reduce the accident and fatality rate, and allow the consumer to bring that digital lifestyle that they have every place else in their life into the car, but do it with less distraction.


d Connections have been destroying our lives offline for the last three years that is exactly what they've been doing causing turmoil within our family. There's only one person that could have helped and he didn't. What he was doing all that time when him and Ruby were separated is beyond me. Bonnie also feels that Jody is to blame for the dissolution of their family and that she weaseled her way into Ruby's life and chipped away at the family systematically. As things have unfolded now we can see that this is something that Jody has done is she gets in people's lives and she plants these ideas or accusations against people. When that is just not true. In an exclusive interview a neighbor who had lived near the Frankies for about five years told people that the influencer mom's arrest was definitely shocking. Although some families in the neighborhood had seen troubling signs over the past year I think we saw some weird things but I don't think anybody thought that these kids were being physically abused to that degree. Ruby's neighbor said that one of the biggest red flags over the past year was that her two youngest children went from being ever present to being completely absent. He really started isolating her kids. We saw their presence in the neighborhood almost daily then we just quit seeing the youngest two. That was a big change for most of us and although that raised a big question mark for neighbors their biggest concern was that Ruby's two middle children Abby and Julie appeared to be left home alone for weeks on end. It's like she went down to southern Utah to Jody Hildebrand's house with the two youngest and then left the teenage girls home alone up here in Springville which is about four or five hours away. It's odd and the neighbor claimed that some had contacted child protection services in recent months to check on the teenage girls who appeared completely abandoned in the family home. Again, where ya at Kevin? According to KUTV in Springville police received more than a dozen phone calls to two homes owned by the Frankies. The station also reported that DCFS workers bonded to the home four times in 2022 and 2023. That's always the most frustrating aspect of child abuse cases. Time and time again we've seen cases where a child literally has to escape against all odds and get someone's help when they are at the worst condition but also when there's that many neighbors who are concerned enough I don't understand why authorities didn't act sooner or didn't have the power to. It's a really sad situation and one that I think just shows how disempowered kids are. We talk a lot about how isolated parents are in our society sometimes not really raising kids in a community sort of environment but also I think that puts kids in a disadvantage. You're also isolating and cutting off children in turn too where their only connection is their parents. I think there needs to be more of a community that children are able to turn to because they don't have a lot of rights and they don't have a lot of power and so if they are in an abusive situation they have no one else to go to. It's so easy to isolate them and cut them off from the rest of the world and that shouldn't be allowed and I'm definitely feeling very grateful that Jodi and Ruby were arrested from this. Jesse Hildebrandt said that while the arrests of their aunt Jodi Hildebrandt and Ruby Franke made headlines they were not surprised. We knew that Jodi does this we knew 14 almost 15 years ago that she's already done this to me and people saw and people witnessed and did nothing just because you reframe it as tough love or tough parenting that's not love that is abuse. In the child welfare case Kevin, Sherry and Chad appeared together. Kevin Franke, his two adult children and their attorneys walked into court together today when they came out They didn't have anything to say to two news. A judge has ordered the proceedings and the Franke family child welfare case take place privately. Whenever you're dealing with families especially children the courts are going to want to keep that as private as possible. And when two news reached out to Kevin his attorney responded saying that he was working on mending his relationship with Sherry. Kevin is still trying to understand and correct the upside down world that was dealt him. It's a lot to deal with all at once. Sherry also made a life update on Instagram which read there's literally not even words to describe how upside down my life has become. I've cried, had an infinite number of panic attacks had way too much ice cream and yet life goes on. Therapy has literally saved me but God has too. Words can't express the gratitude I feel for you all and I feel your love. Then in mid-December of 2023 the eight passengers and connections case was cracked wide open once again as Ruby Franke pled guilty to four counts of child abuse under a plea deal and agreed to testify against Jody Hildebrand. Mr. Windward is here representing Ms. Franke let's bring her out and Mr. Clark and Mr. Schaum are here representing the state of Utah. Ms. Franke is now here. Ruby Franke stood shackled in gray and white pleading guilty to each of her first three charges. On the fourth Ruby fought back some emotion before saying with my deepest regret and sorrow for my family and children guilty. All right I've been handed a plea agreement and it appears to be signed by Ms. Franke. Ms. Franke did you sign this agreement? Yes. And you did that today? When did you sign it? On the 18th. Okay. You've read it carefully? Every word. Your signature represents to the court that you've read it carefully that you understand what you've read and that you agree to all of the terms. Is that all accurate? Yes. Mr. Windward we ready to proceed? We are ready to proceed. All right then. Ms. Franke how do you plead to count one aggravated child abuse a second degree felony? Guilty. To count three aggravated child abuse a second degree felony. Guilty. To count five aggravated child abuse a second degree felony. Guilty. And to count six aggravated child abuse a second degree felony. With my deepest regret and sorrow for my family and my children guilty. These counsel Windward Law said in a statement that the abuse occurred while Franke was influenced by a relationship counselor who led her to a distorted sense of morality. I only said it in that tone because of the irony of the use of the word distorted. Franke is a devoted mother and is also a woman committed to constant improvement. Windward Law said in a statement. Franke supposedly initially believed that her co-defendant Jody Hildebrand had the insight to offer a path to continual improvement. But said that Jody Hildebrand took advantage of this quest and twisted it into something heinous. The attorneys also claimed that Jody Hildebrand systematically isolated Ruby Franke from her extended family. Older children and husband Kevin Franke. This prolonged isolation resulted in Ms. Franke being subjected to a distorted sense of morality shaped by Ms. Hildebrand's influence. The lawyer statement added that Ruby Franke has actively begun the process of reaching out to members of her family and that she seeks to mend relationships with them. What is your reaction to Ruby Franke growing Jody Hildebrand under the bus and was going to testify against her? Yeah, no, it's hearing that Ruby was going to testify against Jody just shows me that they had a lot more on Jody. The fact that Jody got off on only four counts of child which is significant and in my opinion nothing compared to what they probably had on her. I want to say that Ruby is an adult. Ruby is the mother, you know, she is responsible for her children and she is responsible for what happens to her children. Full stop and I fully agree. I don't agree with her not having responsibility. She deserves every one of those counts of child abuse but Jody is one of the most manipulative and it is systematic. In the plea agreement, more and more specific details of the that Eve and Russell endured have been released. Physical tort, they endured, the emotional abuse they endured. Some of these details may be very upsetting to hear for some viewers. In the plea agreement, Ruby Franke admits that she tortured her two youngest children from May 22nd of 2023 through August 30th of 2023. From approximately May 22nd, 2023 until August 30th, 2023. So now we have a date range three months of this abuse. In Washington County, Utah, the defendant Ruby Franke intentionally or knowingly inflicted and allowed another adult to inflict serious physical injuries upon her children. There were ages nine EF and 11 to 12 RF. He admits that she forced her son, Russell, into hours of physical tasks such as wall sits and carrying boxes up and downstairs as well as summer work outdoors without water as well as repeated and serious sunburns that blistered. The defendant's actions involved the physical torture of RF. Initially, RF was forced to do physical tasks for hours and days at a time. These included wall sits, carrying boxes full of books up and downstairs and working outside. Eventually, RF was forced to do outside labor without shoes and in the summer heat. Russell was denied food or given very plain meals and punished when he secretly drank water. These actions resulted in repeated and serious sunburns with blistered and sloughing skin. RF was denied adequate water for several of the days he was required to remain in the summer heat and he was punished when he secretly consumed water. He was denied sufficient food and when given food, he was given very plain meals. Example, rice and chicken while others in the house ate regular and more flavorful meals. And Russell was isolated from other people without access to any form of education or entertainment. He was isolated from other people and denied all forms of entertainment including books, notebooks and electronics. After Russell tried to run away in July his hands and feet were regularly bound sometimes with handcuffs. When the handcuffs cut into his skin and injured his hands and wrists they were treated with homeopathic remedies now known to be cayenne pepper and honey then covered with duct tape. After RF attempted to run away in July his hands and feet were regularly bound. Binding included being tied to the defendant and to weights. Many times the binding included using two sets of handcuffs one on RF's wrists and one on his ankles. At times with RF lying on his stomach ropes were used to tie the two sets of handcuffs together so that his arms and lower legs were lifted off the ground. Bindings resulted in injuries to RF's wrists and ankles. These injuries were treated with homeopathic remedies and covered with duct tape. That's when we heard about the cayenne pepper being used.  Include one, kicking RF while wearing boots.    I didn't know any of that. I don't think any of us really knew any of that. Ruby Frankie tried to convince her son that he was evil and possessed and needed to repent and could avoid the punishments by being obedient according to this plea agreement which said that Ruby Frankie's actions caused her son severe emotional harm. He was also told that everything being done to him were acts of love which I can't imagine how much that would mess someone up mentally. Additionally, the defendant and another adult, presumably Jody, regularly sought to indoctrinate RF and convince him that he was evil and possessed and that he needed to willingly be obedient to avoid punishments. He was also told that everything that was being done to him were acts of love. Ruby Frankie also acknowledged similarly abusing her nine-year-old daughter by forcing her to work outside, run on dirt roads barefoot, and go without food and water causing her severe emotional harm. The defendant's actions also caused severe emotional harm to EF. Other than binding and the specific instances of abuse RF was subjected to, EF was subjected to the same treatment as her brother. She was isolated and forced to do the physical tasks, remain outside, and denied food and water. It's just so heartbreaking to think back to videos when I started this research project of Russell and Eve, always together like two little buddies playing together, smiling, to now being forced to do this. Eve's feet had been repeatedly injured according to the plea agreement. She too had been repeatedly sunburned. Eve was also told repeatedly that she was evil and possessed and that these things were being done to her in order to help her. She was also repeatedly told she was evil and possessed. The punishments were necessary for her to be obedient and to repent and these things were being done to her in order to help her. And Eve was apparently convinced that what her mother said was true.  EF was convinced that she was evil and needed to go through these things in order to repent. We just understand for a minute what these kids psychologically now have to go through to not accept what happened to them. I think it's probably even more harmful than the physical aspect because it probably sits with you even longer getting over the mental damage that was done. Ruby will be sentenced on February 20th of 2024. Fifth District Judge John J. Walton reportedly told Ruby Frankie that there won't be any argument about whether she'll face any jail time. There won't be any argument about whether prison is the appropriate sentence and there's an agreement about the four counts running consecutive. That is correct. Soon after, on December 27th of 2023, Jody Hildebrandt also pled guilty to four counts of child abuse. Her sentencing, like Ruby's, is set for February 20th. Good morning, ladies and gentlemen. Welcome to District Court. We are here this morning in the matter of State of Utah versus Jody Hildebrandt, Case 231501763. Mr. Clark and Mr. Schaum are here representing the State of Utah, and Mr. Terry is here with Ms. Hildebrandt. Ms. Hildebrandt, I've been handed a written document of plea agreement with your signature on it. Did you sign that document? Yes. And you did that to represent to the court that you have read the document carefully, that you understand what you've read, that you agree to all of the terms that are set forth in that written document? Yes, sir. You've had sufficient time to ask Mr. Terry any questions that you have about the agreement or its potential effect? Yes. Then Ms. Hildebrandt, how do you plead to count one aggravated child abuse, a second degree felony? That's me. And to count three aggravated child abuse, a second degree felony? That's me. To count five aggravated child abuse, a second degree felony? That's me. And to count six also aggravated child abuse, a second degree felony? That's me. The court finds that there is a sufficient factual basis. The court in addition finds that Ms. Hildebrandt's pleas are made knowingly and voluntarily. The court therefore accepts and enters those pleas, dismisses the remaining two counts. One thing to note, there's this like really creepy moment in Jodi's courtroom footage where she stares right into the court camera and it just gives me the chills. Like somehow she knows I'm watching her. Jesse Hildebrandt, Jodi's family member who Jodi abused, claims it's likely that Jodi could serve 60 years in prison. The likelihood of her getting maximum sentencing is incredibly high. She's most likely going to be getting the 60 years. 15 years is the max on each. Look, the way that we understand it as well and from Utah Laws, it really isn't the judge who sets it. It's more like this is what punishment is and it's up to a board to determine if she'll ever be granted parole. It's about eight months from now that that board will be put together and that's going to be the first parole hearing. We'll be in as little as eight months. And that's what the DA said to be focusing on, like having a written statement of harm and showing up to those hearings and hopefully that this will, after this first one, that it will be pushed years down the line. But it seems that in order to keep Jodi behind bars so that she can no longer harm more people, more children, and more families, it's not really a matter of the sentencing, but more so the parole hearings where people have to write in and or attend them to ensure that the board understands the level of harm and danger to society that Jodi possesses. Jodi's case revealed all the horrible things that she has done to children as well, which was similar to Jesse's story, the pattern of 15 years of treatment towards children. Either physically forced or coerced a nine-year-old girl, Eve, to jump into a cactus multiple times. These two children were dehydrated. They weren't given food. They were made to work outside in the heat. Does it, did it seem worse what happened to these kids or just eerily similar to what you went through? So a lot of it was similar. There were certain specifics that were not. I went on News Nation to give us a statement right after the plea and I didn't know about the cactus and they had spoken about it right before they brought me on and it was horrifying to hear about. Not surprising, but horrifying nonetheless.  Hit them. You immediately, usually, you immediately have their attention. Most kids will be like, and then they'll be like what do you want? What do you want? I'll do whatever you want. Just don't hit me again. But then you have this dynamic set up of I'm afraid of you and I obey you because I'm afraid of you. Not because I love you or I respect you or I want to obey you. I do those things out of compliance now and some kids won't even do it out of compliance. They'll just get hit and then they'll just look at you like, so now what are you going to do? Hit them harder, you know, like pummel them. Now that everything's gone down and Jodi needs probably money for all these lawyer fees, Jodi is selling her southern Utah home where everything took place. You have an extra $5.3 million and can afford a $30,000 a month mortgage payment. Then welcome to Jodi Hildebrand's home that's for sale, the very same home that she tortured and abused Ruby Frankie's children in. On the listing, you can see various landmarks in the home, such as the Moms of Truth filming room. For disturbingly, the listing also has photos of a vaulted safe room, likely the very same room where the children were being kept for extended periods of time. If you're wondering, yes, the vaulted panic room that she locked Ruby Frankie's children in is still in the house. Whoever listed this home was really smart to wait until the very, very, very end and just, you know, sprinkle in the photos quite casually. It's coming up, I promise. I'm swiping, I'm swiping, I'm swiping, I'm swiping. A lot of closet space. I wonder what happened to her wardrobe. Okay, now we're in the garage basement area and there it is. Yep, that is, that is where she locked Ruby Frankie's children. This house is over 10,000 square feet. So there's also something even more disgusting and hypocritical to the lowest moral degree about the thought of Ruby and Jodi hanging around in this lavish home that has all of these luxurious upgrades. Truly not depriving themselves of anything, all while they're forcing Ruby's two children to be confined to a tiny vaulted safe room. Also, just how expensive and lavish the home is itself. It's into perspective just how much Jodi was making from her practice and her connections business. Now this is a five-bedroom, six-bathroom home that's 10,124 square feet with a beautiful pool. Jodi was able to afford this home by giving people terrible advice on how to pair their children and how to cultivate their relationships. This was a woman who abused her own niece as well as her best friend's children. This all really begs the question, what did Jodi want from all of this? She already had money. She already had a certain degree of power from the Mormon Church. She already had connections, literally. What more did she want from Ruby? Did she just want access to her children? What desire did abusing another person's children fulfill for Jodi? Jodi, the person with an unquenchable need for control and self-blame, one that you can trace all the way back to her childhood. I can see that for the past four years I was in a deep undercurrent that led us to danger. The sentence will be that Ms. Frankie served four counts for one to 15-year sentences based on her convictions for four counts of aggravated childhood abuse from May to August 2023. She and her business partner held two children, ages 9 and 11 turning 12, in an accommodation camp like setting in her house in Ivan City. The children were regularly denied food, water, beds to sleep in, and virtually all forms of entertainment. They were isolated from others and were hidden when people came to visit the house. They were forced to do physical tasks by carrying loaded boxes up and downstairs and ring wall sits or sitting against a wall without assistance of a chair's stool for hours at a time. Both children had extensive physical injuries from the abuse that required hospitalization to treat. In addition to the physical abuse, the children were emotionally abused. They each believed to some degree that they deserved what was being done to them. After being caught, Ms. Hildebrandt has shown little to no remorse for her actions. In telephone conversations, they will be provided in full to the Board of Partons and Parole, and when she knew to be recorded, she's repeatedly claimed that she is the victim and the children are the perpetrators. She's gone so far as to say that the things said in this proceeding and covered by the media today will be full of lies. I sincerely love these children. I desire for them to heal physically and emotionally. One of the reasons I did not go to trial is that I did not want them to emotionally relive the experience which would have been detrimental to them. My hope and prayer is that they will heal and move forward to have beautiful lives. I am willing to submit to what the state feels would be an appropriate amount of time served to make restitution as an outcome. And in answer to your question, Your Honor, I knew that whatever she might say to the author of the pre-sentence report would probably be sound hollow and self-serving, and perhaps it does today. Adults with specialized training in particular are supposed to protect children. You didn't do that in this case. In this case, you terrorized children. And the court finds that it is appropriate that you serve a prison sentence. The court finds under the statute, Utah Code 76-3-401, that given the gravity and circumstances of the offenses, the number of victims, and the history and character and needs of the defendant, that consecutive sentences are appropriate. The court imposes four one to 15 year sentences to be, again, served consecutively for each of the four counts of aggravated child. You'll never know why Jody chose to tear apart this family to this extent, why Ruby went along with it. And if Russell never escaped, how much further these two women would have taken things? The motivation of Jody to do this, any thoughts from you or from Kevin on what's going on there? I have, we've discussed that thoroughly and we can't, it just, it's unfathomable that someone who's that smart, who has that good of a reputation in the mental health community, would do this sort of thing. It's just, no one can wrap their head around it, except that it was clearly done with some purpose and intent for whatever motivation that she may have internally and subconsciously had in her own mind. But I think that's the big irony of it. She's holding herself out to be this incredibly good healing person and therapist when in fact she's exercising her skills to destroy families. It just, it still doesn't make any sense to any of us. If anything, this maybe can be a lesson of where extreme controlling style parenting can lead to. My opinion, children should be able to have free will. And this is also a lesson of how dangerous therapy with no boundaries can be.  Where it stems from in both childhood and adulthood. My only hope from this story is that by watching it we can all learn how to identify it. Not just within our own lives, but within others lives. So that more children don't have to endure this. And also that we can develop more community systems so that children aren't isolated with dangerous parents and have no one to turn to. That's all for this video. It was quite a journey. So thank you so much for being on this journey with me. Thank you so much also to my team who's been here throughout this journey with me. And for those of you that made it all the way to the end, I appreciate you so much. That's why we make these videos. That's why I put in all this effort. If you made it to the end, please comment children's voices matter. I think that's the ultimate feeling that I'm left with at the end of this video. If you want to and you feel similarly. And I hope you are all doing well in this new year. I'm looking forward to more videos, more projects being put forward. If you have any ideas, any video topics that you'd like to see in 2024, please comment them below as well. And I'll see you in the next video. Stay well until then. Bye.


Music hammer. Oh, that's a one-on-one by the way, everybody. Okay. It's a what? Wow Bobby Whitt, Jr One-of-one laundry tag. That's why dude. That is why I love museum. That's fire. That's gonna be alexandros Let's go alexandros. Congrats, buddy fire 280 million dollar man. Whoo. Good Lord dude fire game it used a memorabilia I knew I saw the green foil and I was like, I think that's who know day who know Let's go alexandros