Okay my last day here and I'm in this month and a long night ahead so I'm gonna give you a parting gift I'm going to tell you how the narcissist eyes how his gaze turns you into stone from under his narcissistic eyebrows no don't worry I'm just I'm just kidding I haven't I haven't degenerated that far yes I know that there are videos online about the narcissist demonic eyebrows and other typical I must say unfortunately nonsense today though we are going to discuss tangential issue something that includes eyebrows among other parts of one's anatomy today we're going to discuss the conflicted relationship between the narcissist and the psychopath and their bodies and how this manifests and expresses itself through their body language and I want to start what else when we discuss psychopaths I want to start with the FBI the Federal Bureau of Investigations in the United States of America in 2012 the FBI published enforcement bulletin number 28 and it included the intriguingly titled entry the language of psychopaths new findings and implications for law enforcement those of you who can lay your hands on it it's a recommended reading it's in the description one sentence caught my narcissistic eyebrowed eye psychopaths say the FBI psychopaths highly persuasive nonverbal behavior often distracts the listener from identifying their psychopathic nature and their spoken lies and here's the thing the psychopaths body language is geared at concealment at disguise at misleading people at distracting them with an a at redirecting redirecting their attention this is what psychopaths do so psychopaths either appear to be lying all the time even when they're telling the truth or they appear to be telling the truth even when they're lying in other words everything you think you know about how to spot liars and the various tells TELs and the various signs of lying and that you are skilled and so on so forget all this when it comes to psychopaths none of this works the physiology of psychopaths is also atypical not normal skin conductance heart rate amygdala responses everything is totally inhuman in a way in psychopaths so psychopaths easily defeat lie detectors and polygraphs where normal people would find it very difficult so if you watch if you come across a psychopath and you tell yourself don't worry I'm gonna know when he's lying forget it you're not gonna know when he's lying and you may make the mistake of misjudging what he says to be a lie when it's actually the truth or misjudging it to be the truth when it's actually a lie the psychopaths body language is determined by the environment psychopath is goal oriented so he reshapes his body he shapeshifts he molds his body yet like you know this molten molten metal in determinators franchise so he molds and shapes his body to convey messages he uses his body for overt signaling actually what the FBI said fully concur the psychopaths communicates mostly through his body through his body language so that you don't pay attention to what he is saying psychopaths body and body language are environmentally determined and this applies to the narcissist as well when the narcissist for example finds himself in a threatening environment coercive environment frightening environment everything changes he loses the narcissist loses his narcissism suddenly he is not abrasive he's not anti-social he's nice he's kind his attention attentive he's compactly compassionate when the narcissist for example finds himself in prison there's no way you could tell that he's a narcissist he's a totally transformed person same in the military same in a hospital same in a life-threatening situation same in the throes of a life crisis so the narcissist body language and the narcissist be narcissistic style is be the behaviors that comprise narcissism these are cued they are reactive to environmental cues now this raises fascinating questions for example if a narcissist seizes to be a narcissist in prison why would we consider him a narcissist outside prison and if a psychopath fully controls his impulses in a variety of environments and situations why would we say that he is defined in short narcissism and psychopathy appear to be more role-playing kind of role play or a choice rather than a personality disorder and this is this is this is an issue which puts in doubt casts in doubt the whole post-traumatic scenario because people in the throes of trauma people in the aftermath of trauma complex trauma com CPTSD or a one-time event which induces post-traumatic stress disorder they can't control their behaviors the behaviors are not modifiable there's no willpower involved there and yet the narcissists and psychopaths can so you see body language in this case is a philosophical issue it raises important queries and important questions regarding the very fundamentals of these two disorders if these are role-play disorders if these are simply dysfunctional anti-social roles if this is play acting if this is the derivative of the spian skills on a theater stage then maybe we should approach narcissists and psychopaths differently both narcissists and psychopaths invade your personal space they do it for two reasons invading your space your territory in your face you're not expression in your face literally signals a power matrix hierarchy like I'm more powerful than you I'm omnipotent you're not I can I own your space so there's a power hierarchy signal involved in in invading your territory and it's a form of ritualized pain invading your territory causes extreme discomfort and this discomfort can escalate and become intolerable it is a form of inflicting pain it is sadistic invading one's territory deliberately ignoring one's one's discomfort and requests causing distress intentionally that is of course sadistic but narcissists and psychopaths associate this sadistic strain of their behavior with extreme intimacy after all invading one's space could lead to physical contact including sex so it's associated in the narcissist mind and the psychopaths mind with intimacy the most extreme form of intimacy actually serial killers have described the act of killing as the ultimate in intimacy when two bodies merge in effect a sexual act that's why we consider most serial killers to be sexual sadists they conflate intimacy with pain and with the invasion of someone else's personal space to the maximum now before I proceed I owe you that I mean I'm sadistic but there's a limit I owe you a comment on the narcissist eyes and how the narcissist eyes allegedly go black on you or go blank on you depending on the on the victim so there's a lot of there are many reports about the change in the narcissist eyes or the narcissist gaze and they are not and they cannot be entirely debunked because the narcissist eyes do change they do go blank in a way owing to changes in in the size of pupils dilation and so on so forth and in the ratio between pupil and cornea and so on so the whole eye the eye of the narcissist changes its dimensions but this happens only when the narcissist dissociates or when his aggression is provoked when he feels contempt disdain impatience and the wish to inflict punishment to be punitive or to inflict pain the narcissist then withdraws inwards and everything I say applies to psychopaths the narcissist withdraws inwards and decompensates both his force and his true selves are temporarily deactivated and what you see in the narcissist eyes at that moment in time when he maximally dissociates or becomes maximally aggressive what you see is his famous empty schizoid core you see into his non-existent soul if you wish to use a metaphor you see come face-to-face with these upsets okay I owed you this clarification now let's get serious now this was serious what I just said but let's get more serious one way to tell if someone is a narcissist is to observe their body language the narcissist adopts a physical posture which implies and exudes an air of superiority seniority hidden powers mysteriousness amused indifference etc etc is above the fray is far from the madding crowd is sui generis is unique is so special etc though the narcissist usually maintains sustained in piercing eye contact with potential sources of narcissistic supply he often refrains from physical proximity even with these kind of people so the narcissist is highly territorial the only time he invades your territory is when he wants to coerce you to convert you or to punish you he never allows you to invade his territory he always invades your territory now many of you would confirm that when you try to touch the narcissist or to kiss the narcissist or to hug the narcissist or to show any physical compassion the narcissist recoils he goes back he there's a look of disgust and disdain that passes like so much storm clouds so many storm clouds on his face he he doesn't like to be touched he doesn't like to be touching any way shape or form he doesn't like imposed intimacy is very territorial however he does not hesitate to invade your personal territory your personal space now I've identified in my early work in the 1990s I've identified about 10 postures of the narcissist portion number one hyper vigilant paranoid it's when the narcissist stands aside scans the room or the environment trying to spot threats slides insults references to himself referential ideation and so on so forth so he's hyper vigilant is a bit paranoid that the posture number one next posture pleading expectant it's when the narcissist solicits narcissistic supply from you tries to please you or to captivate you or to charm you or to enchant you into giving him narcissistic supply next dismissive contemptuous posture it's when the narcissist regard you regard you as less than human unworthy of his resources and attention someone who has wasted his time or presumed to be his equal or even his superior in some way and he holds everyone in contempt and disdain and his dismissive that's another posture next posture is superior boastful it's when it's the narcissist sales pitch it's when the narcissist tries to sell himself to you to demonstrate to you how amazing he is how unique how special how unprecedented and while doing this the narcissist is likely to lie about him's he's not lying he's actually confabulating but as far as you're concerned these are lies the narcissist believes in his own lies narcissism is a fantasy defense remember that the narcissist cannot tell the difference between reality and fantasy this the problem and that's not working in that is Kernberg and many others Seinfeld many others so the narcissist when he's boastful is likely to slip into extreme confab and extreme and massive confabulations all pervasive confabulations just to try to convince you that he's got life and worthy of your admiration adulation attention and even fear next posture in patient scornful it's when the narcissist deems you to be moronic stupid inadequate in the intellectual department missing a few nuts and bolts here and there or too basic to grasp the narcissist's magnificent range of intellectual accomplishments and penetration so then he becomes impatient with you and he's scornful it puts you down humiliates you he punishes you it's punitive it's a punitive posture the next posture is impatient entitled it's when the narcissist feels that he's entitled to special treatment by the by top level top echelon people and he's not getting what he what he expects now his expectations are incommensurate with wheeze and with these accomplishments but still he feels entitled and he becomes impatient everything I'm describing are forms of body language anyone who has been with the narcissist for longer than a few hours will recognize instantly all the postures that I'm describing the body the narcissist body changes to reflect these four postures he slouches he stands erect he smiles he smirks he I mean his whole body is at the service of reshaping itself to reflect and signal the posture in an unequivocal way the next posture is membership gravitas it's I belong here I'm a serious person I'm respectable I'm venerable you should accept me as a member of whatever it is so it's membership gravitas and then there is this pretension I'm already a part of you and one of you I know your arcane lingo I know your secrets and you know I'm privy to all the mysterious all the mysteries all the ceremonies and rituals and so on so forth great for free mason's next converting empathic posture it's when the narcissist pretends to be a savior a rescuer a healer compassionate empathic kind and nice this is usually this is usually typical of covert narcissists and you have many of them online as coaches and experts and so on so forth pretending to be this one actually and nothing but virulent covert narcissists so converting and why converting because the empathy and the kindness and so on convert the target convert the victim the prey into having sex with the narcissist into admiring the narcissist into spending time with the narcissist and into of course giving narcissistic supply to the narcissist and the final posture is observer detached it's when the narcissist pretends to be an a disinterested scientist it's just observing it's none of his business he is not affected by his untouchable is immune even to the consequences of his actions he's invulnerable he's superior in distance that is above it all and and so this allows him to observe to catalog to classify taxonomy he deals with taxonomy people around him are like insects and he is the chief entomologist these are the postures of the narcissists narcissists I said and psychopaths have very complex relationships with their bodies the psychopath uses his body and the way the psychopath and the somatic narcissists use their bodies the way an artist uses a canvas the way a sculptor uses clay marble so they treat their bodies the somatic narcissist and the psychopath treat their bodies as raw material they work on it and in it they shape it and mold it to yield outcomes in the case of the cover in the case of the somatic narcissists to yield narcissistic supply usually via sexual conquest and in the case of the psychopath any outcome so of course this kind of conflicted relationship or complex dissonant complex relationship with your body means that your body gradually becomes a source of frustration the body has a mind of its own we now know we treat trauma via the body the body has its own brain so to speak its own will and so when you try to impose yourself on the body to use the body as so much raw material when you mistreat your body in this way the body rebels the body becomes mutinous and there's bad blood between you and your body you push it to the limits and then it pushes you back pushes back and this leads to somatophon disorders somatic for somatophon disorders include somatization the expression of psychological problems via physical symptoms somatophon disorders include conversion disorders which are this is basically the same illness anxiety disorder which used to be known as hypochondria or hypochondriacinth it's a belief that you're sick when you're actually not sick when you're fit believe that you're physically ill when you're not physically so all these are much more common among narcissists and psychopaths than in the general population why because of this arms length relationship outsourcing the narcissists and psychopaths needs to the body as if the body were an employee or a subcontractor and then getting angry at the body for not delivering or late delivery or whatever they treat the psychopath analysis treat their body as if it were Amazon Amazon you know it needs to come with a drone and deliver the results and the consequences possessing a distorted physical self image is called body dysmorphic disorder or body dysmorphia all narcissists have it to some degree somatic narcissists are especially prone to misjudge their bodies either positively or negatively somatic narcissists and psychopaths believe themselves to be physically irresistible exuding sex and energy statuously shaped this is counterfactual of course it's all in their minds in what they do somatic narcissists and psychopaths they create an internal object they snapshot their own body they internalize and interject their own body and then they continue to have a relationship with this internal object rather than with their physical body with its limitations and problems and disorders and so on and diseases so they believe themselves because they are because the internal object representing the body proprioceptive object is the clinical term because the internal object representing the body is idealized of course snapshot is Photoshop they have a relationship with their body the same way they have a relationship with a potential intimate partner so because it's idealized the narcissists and psychopaths somatic narcissists cycle that lie to themselves and say that they their body is perfect stunning that their hunks and hunks or whatever you call them and these grandiose self imagery rarely corresponds with realities counterfactual as I said aware of this some somewhere in the resources of his mind the somatic narcissists dedicates in ordinary amounts of time and effort to bodybuilding martial arts exercising mastering sexual advances and foreplay the intricacies of sex they spend hours at the gym and then post on Instagram showing themselves demonstrating how hard they work they sculpt the body they shape it then they were close that emphasize their musculature and they do it publicly even in an inappropriate settings so clinically this is inappropriate effect to enhance this belief system the somatic not somatic narcissists especially the some the covert somatic noses co-ops other people by coercing them or forcing them to compliment his build his body shape his constitution his muscles his health sexual prowess his physical regime his attractiveness his skill at martial arts or whatever bodybuilding or wrestling the somatic narcissists is a compulsive consumer of body compliments and extensions objects medications supplements surgeries that he thinks would increase his attractiveness irresistibility appeal and the value of his propositions and that includes physical objects fancy cars flashy clothing sumptuous residences first class flights luxury hotels latinum credit cards lavish parties name dropping celebrity friends high-tech gadgetry all these serve to enhance the narcissist self-image and to bolster his grandiose fantasies so this positive dysmorphic disorder it's a positive disorder you overvalue the shape the functioning of your body and its attractiveness so this positive dysmorphic disorder serves to elicit narcissistic supply and to buttress the distorted unreal self-image but it is also a control mechanism it allows the narcissist's false self to manipulate both the narcissist his human environment and his targets or victims it is as if it is as though they by morphing his body by shape shaping it somehow the narcissist molds and designs his world his nearest and dearest his self-influx his projected image and the reactions to his image by misrepresenting his body in a variety of ways by lying about his health his sex appeal his longevity sexual conquest his possessions his bodily extensions his sexual prowess his attractiveness his irresistibility his friends and lovers adventures affairs while by confabulating about all this the narcissist transforms the real world into his fantasy as far as a narcissist is concerned the real world is how people perceive him to be by changing people's perceptions by indoctrinating and then training them and brainwashing them the narcissist secures what I call pathological narcissistic space in which his false self can thrive fully nourished with narcissistic supply now admittedly this phenomenon is not only is not limited to somatic narcissists and psychopaths the cerebral narcissist also distorts and deforms the true image of his body in his mind the cerebral narcissists may exaggerate the dimensions of his head the height of his forehead or the length of his sensitive fingers the cerebral narcissists may attribute to himself ailments and syndromes and diseases typical of high-powered intellectuals for example consumption to be a call tuberculosis tendonitis headaches the cerebral narcissists almost always exaggerates everything about his mental capacities his intellectual accomplishments his skills and so on so forth but this is closely aligned and attached to a negative body image negative dysmorphia the cerebral narcissist tends to completely ignore and belittle and neglect the rest of his body except his brain he cultivates his brain he nourishes his brain he nurtures his brain it's the only organ in his body that he takes real good care of the rest is neglected as far as narcissists of cerebral narcissists is concerned the body is a burdensome and unnecessary appendage the cerebral may complain of the need to maintain the flesh and of the decried dependence of his magnificent brain on his object ugly and decaying body a cerebral narcissist might say I would have willingly place my brain in a vat in a laboratory jar to be artificially nourished there via tubes I would have willingly given up my body they may say I know I have said it quite a few times cerebral narcissists rarely exercise they load exercising and physical activity they disdain all these for clivities and predilections of the somatic narcissists they regard somatic narcissists as grotesque as the epitome of ugliness and lack of good taste and aesthetics physical pursuits sex included are perceived by cerebral narcissists to be bestial demeaning common degrading defiling wasteful meaningless and this of course is also a result the outcome of body dysmorphic disorder the cerebral narcissists underestimates the needs of his own body misreads his body's signals and ignores its physiological processes the body to the cerebral narcissists becomes an abstract a concept background noise and constant annoyance and nuisance cerebral narcissists sometimes go through somatic phases and somatic narcissists if they're capable of it adopt cerebral behavioral patterns the attitudes change accordingly there's no type constancy when the somatic becomes cerebral he begins to resent and reject his body even punishes body in many ways he may develop for example an addiction or he may self mutilate when the cerebral becomes somatic he begins to regard his body as a source of pleasure and as a very attractive irresistible proposition it totally misjudges his flabby neglected seriously disgusting body he convinces himself that he is irresistible for example to women if he's a men heterosexual men and of course this is all counterfactual the cerebral narcissists in years and decades of extreme maltreatment and neglect has rendered his body an abomination an aesthetic abomination I've no other words to describe and yet when he transitioned to a somatic transitions to a somatic phase the cerebral narcissists loses instantly his negative body dysmorphia and develops equally instantly a positive body dysmorphia it's another example of the narcissist's total detachment from reality impaired reality to extreme extremely impaired reality testing bordering on the psychotic the temporarily somatic narcissist suddenly begins to exercise to groom himself undergoes cosmetic surgeries he becomes seductive and he engages in creative and imaginative possibly kinky sex the somatic narcissists made cerebral tries to read more becomes contemplative and a social and consumes culture and art to the best of his very limited ability usually but these are passing phases and the narcissist always reverse to his true or should I say false form I want to make one one comment which has this doesn't have direct bearing on narcissism and or psychopathy but is I think of it could be of interest I I suggested so I I described the condition that I core that I called labile body dysmorphia or labile body dysmorphic disorder women and to some extent men misjudge the shape of their bodies or parts of their anatomy and they see them sometimes as floor or defective and at other times is irresistibly perfect as I've described above a client with labile body dysmorphia will point to herself and say I could get any man I want and a minutes later she would complain bitterly about how fat and repulsive and deformed her body is or had become so these ups and downs of body self-image and attitude towards one body is what I call labile body dysmorphia this fluctuation between ego dystonic self-loathing and ego symptonic histrionic grandiosity this fluctuation these are both facets of a severely impaired reality testing the problem is that such delusionality such delusional disorder yields reckless and self-destructive behavior disinhibition grandiosity substance abuse eating disorders and severe impairment of impulse control the person afflicted with labile body dysmorphic disorder seeks to reaffirm her fantastically grandiose view of her body via unbridled promiscuity these risky choices reckless choices often lend such a person in hot water and danger her for him and profoundly affect their relationships with nearest dearest and loved ones now luckily body dysmorphic disorder and somatopharm disorders in general are treatable with mind body somatic therapies and CBT so if you identified yourself in anything I've just described in this video rush to the entrance and seek a therapist the prognosis here is excellent these are treatable conditions even eating disorders which is the most extreme end of the spectrum of dissonant body disorder if you wish bad relationships with your body even eating disorders are treatable all these disorders involve control issues narcissism in in the sense of grandiosity and disrupted object relations and so on and so forth and of course impaired reality testing and fantasy defenses some of these things are easily treatable some are not but they are all they can all be tackled in in therapy and I encourage you to seek a licensed therapies and to get help


Join me on Instagram. Beautiful pictures for you guys and give you lots of good information so that you can prepare yourself well for a PA school.  It's Adana. I am back with another video for you guys. So I wanted to talk about what happened this week in PA school. Of course, there's tests and quizzes. That's a given.  But what was really cool was I was able to be a standardized patient.  They were doing like an exit kind of interview type test thing where they had a standardized patient. And a few other of my classmates were also standardized patients. But we had a diagnosis.   And they had to come in, ask us questions like they were our provider. Take a history, get diagnostic tests and make a plan for that patient. And it was really, really cool, you guys. They're where I want to be. Where I'm going to be in two years. Preparing to actually go out into the field or go into my doctoral program. Which many of them are doing. They're doing fellowships. So it was really, really, really cool to see them how they went through the process. You saw different styles, how people approach the problem different ways. But they all got down to the same diagnosis. And that is what was cool to see. Yes, everyone has different ways of doing things. But you know, as long as you get down to the diagnosis, you know that, hey, this person that is currently having a STEMI, which is an MI or heart attack and needs to go to the CAP lab immediately because you don't want the heart to have any damage. Further damage done than has already been done. As long as you get that, you're golden. And so it was really fun. It taught me a lot. I was maybe this patient for an hour and a half. And then we switched. A new student came in and was the standardized patient. But it was so much fun in that short period of time. I learned so much, especially for me going forward because we have a simulation lab as well where we go in and we have some man who's our mannequin who is worth a lot of money and he reads and he dies and he has a heart rate and all of these different things. He has pulses, but we're able to go in and actually perform different tests and diagnosis and talk to him like he's one of our patients. And so going in with the knowledge that I just gained even from today next week was it's going to be so beneficial. We forgot to do like take some social history, which should be like automatic. You definitely need to know if this person smokes a drink. That's a given. And so as a new PA student coming in, yes, you learn that, but sometimes you forget to do it. But seeing the third year's do it, it just kind of made it even better. Made it even more of ingrained in my mind. So tip for today, make sure you definitely go ahead and shadow some PAs because it was similar to shadowing. You get to see the PA, you get to see them in their setting, what they do, how they approach a problem, how they talk to the patients, looking at bedside manner. All of that is important because you're going to be a PA in the future or you want to be a PA in the future. So you need to know how to hone in on these skills. I had a blast. If you do have the opportunity to ever be a standardized patient, I suggest you highly do it because you're going to have a great time. You're going to learn a lot and it's going to be an invaluable experience. All right. So that was it. That's what happened for me. And what is this? What are we in? Week 10 of PA School, you guys. Oh my goodness. This is crazy. I can't believe it. Semesters almost over. I am preparing for finals. So I might be a little incognito in these upcoming weeks, but I will try to get something out for you guys, not to the detriment of my grades. So bear with me. Okay. If you like this video, go ahead and hit that like button. And if you haven't already done so, please go ahead and subscribe and join me on this journey. I really appreciate every last one of you guys. If I haven't addressed something that you'd like, leave it in the comment section below. I will be sure to get to it and make a video for you guys and respond to you as time permits. But thank you again for watching. I will see you guys next week. Bye.


Hey, John Cristana here, Internet multi-millionaire, and can you really get 225,000 visitors to your website for five dollars? I do a little bit of investigation here. There have been some monster amounts of traffic that people are offering on Fiber.com for five dollars. And I kind of address these and talk about them because I've seen an epidemic of this sort of traffic coming from my affiliates. Now here are affiliates of mine. For example, Jim Jack sent 114,000 visitors to my website last month. Yet not a single person even went through the process of, you know, went to the order form. Not a single person bought. And many people have the same experience where they sent 70, 50, 37,000 visitors with zero sales. Now, how does this happen? The fact of the matter is I'm going to go into all of this and why the people sending the most traffic to my affiliate program oftentimes are not getting any results in terms of money on my program. And it's because of traffic sources like this. Let's get into it. I'll explain how this works and what else to watch out for when you're trying to get traffic advertising on the internet. Hey, John Crestani here. And one of the biggest things that people starting out affiliate marketing or any sort of marketing online business need is traffic. How do you get visitors, right? How do you get people coming to your website? There's a lot of traps in going into this because there's a few considerations, right? You probably don't want to spend a lot of money and you don't want to learn new skills, right? So how do you get traffic if you don't want to learn how to do advertising and you don't want to spend a lot of money? Unfortunately, there are a lot of traps out there that for anything that people desire, there's somebody selling it. And I just did a search. I went to Fiverr.com and I see a lot of affiliates making this mistake and they will purchase visitors. Who here has purchased traffic from Fiverr or from various other sites to jumpstart, you know, visitors to their website? I'm sure many of you have. And here on Fiverr, you'll see just a relentless amount of offers here, you know, 60,000 real targeted traffic for $45. You have 6,000 visitors for $5. You have 1,600 visitors with unique IPs for $20. You have 400,000 people to your website for $10. You have 225,000 visitors to your website for $5. Now, does any of this work you might be asking? Can this work even a little bit? Now, the answer is no, unfortunately, not. A lot of these visitors, I take a really good guess at every single one of these is just pure spam traffic. Okay, it's fake traffic. It's very easy to fake website traffic. And all it takes is for you to have a virtual machine visit a website and you can buy virtual machines for a few dollars or a few pennies. You can start up a Raspberry Pi computer for $20 and you have a unique residential IP address, right? So almost any metric in marketing can be faked or gained somehow. So you really need to be averse to that, understand that this happens. The problem with fake traffic is that because they're not real, they're not going to purchase anything on your site. Likely, you're not actually looking for traffic. What you're likely looking for is money or sales of your product. So if you're looking for sales of your product, you need real people. And that's why advertising networks such as Google, YouTube, Facebook, Pinterest, Twitter, etc., are such popular places to advertise is because they control their own visitors. You know that when you're advertising on YouTube that it's generally a real person that's going to be viewing your ad because Google has highly sophisticated knowledge of all of the ways that people try to game the system and they own these websites that can really figure out what folks are doing. Same thing with Facebook. Facebook knows all of the ways that people might try to game the system. But the downside of these networks are is they take marketing skills or experience to be able to advertise on them and they also require money. For instance, I might spend anywhere from one to $4 per click on YouTube to get traffic, to get visitors to my website. That's a lot of money. So I'm basically spending the same amount of money to get one visitor that people are paying for 400,000 visitors, which is just insane. I'd rather pay $5 for one visitor from YouTube rather than 220,000 visitors from Fiverr. And the reason is because at least with a visitor, I have more better chance to make that money back than if I just get fake traffic. I hope that makes sense. So if you're looking to get started in marketing, I recommend stay away from purchasing traffic from sites like Fiverr and instead focus on building skills, either using some of the free traffic methods that I talk about on my channel or learning how to do online advertising. And I also teach that for free on my channel. I teach how to do Facebook, Google, YouTube ads on this channel. You can find those videos or you can join my training course where I really go in depth on how to be a marketer and how to get traffic using these methods. Also suggest you subscribe to my channel if you haven't already. Make sure you enable the notifications. I do weekly live streams where I do a question and answer session and I go over with all my folks answering usually common questions that pop up. I'm always willing to help. And I suggest you join my forum, which is there should be a link in the description where you could join our Discord chat. And you'll see in our forum, we have a lot of different categories, sections that you can write in about and communicate with other people. As you see, there's 65 people live online right now. We have thousands of members and they're all different sorts of discussion areas from the general discussion area to affiliate marketing, e-commerce, Amazon and just ways to make money with apps, as well as many folks sharing their success stories in making their first dollars online. In this case, oh, I haven't seen some of these, but you know, this person made their first $1,000 through DigiStore. Very exciting. So we have a lot of members seeing a lot of success. And if you want to hang out and chat with those people and ask questions, I suggest join the forum, introduce yourself, tell everybody your story. And also please, I encourage you to share and add more value than you ask. If you have an important question that you want to response to, I would answer three other people's questions first and then ask your own question. Remember, the more you give, the more the universe will give back to you. So always give value first. I want this to be not a community of winers and people just asking incessant questions. I want this to be a community of hard charging Viking capitalists who are all working together to help everyone make more money together.


point of view that sort of says look I've and I'll sort of end this piece by saying that I used to I come out of the public sector I worked in the White House I've worked for the current speaker of the house the United States right now I've worked for a labor union I've worked for nonprofits and I've kind of and I think that it's this type of what I call sort of called bridge building activity that sort of has made me realize that it's not sectors that are going to change anything or frankly do anything it's the people within those sectors and the more we have people who are operating with a sense of decency that are cross sector and who can have these types of conversation I think we might be able to actually do something and I'd like to talk later about some partnerships that we have going with other people in private sector companies great Rucker let's talk about concrete steps to get people out of poverty a subject you've written and thought a lot about I won't get the phrase exactly right but it's it's poverty is a lack of cash yeah that's basically what it is lack of care talk about the the impact of what happens when when you when you give people who need cash cash to pull themselves up this is an universal base the idea of a universal basic income sure well for some perspective I I mean I must first say this is my first time at Davos and and I find it quite a bewildering experience to be honest I mean 1500 private yet flown in there to hear Sir David Attenborough speak about you know how we're wrecking the planet and I mean I hear people talk in the language of participation and justice and equality and transparency but then I mean almost no one raises the real issue of tax avoidance right and of the rich just not paying their fair share I mean it feels like I'm at a firefighter's fight a scumference and no one's allowed to speak about water right there was there was only one panel actually we've had to you're the second of our panel there was only one panel let's go there one panel hidden away in the media center that was actually about tax avoidance I was about I was one of the 15 participants and something needs to change here I mean ten ten years ago the world economic forum asked a question what must industry do to prevent a broad social backlash the answer is very simple just stop talking about philanthropy and start talking about taxes taxes taxes we need to I mean just two days ago there was a billionaire in here what's the name Michael Dell and he asked a question like name me one country where a top marginal tax rate of 70 percent has actually worked and you know I'm a historian the United States that's where it has actually worked in the 1950s during Republican president Eisenhower you know the war veteran the top marginal tax rate in the US was 91% for people like Michael Dell you know the top estate tax for people like Michael Dell was more than 70% I mean this is not rocket science I mean we can talk for a very long time about all these stupid philanthropy schemes we can invite Bono once more come on it's we got to be talking about taxes that's it taxes taxes taxes all the rest is bullshit in my opinion thank you go ahead Ratka is so right the top is last year alone the wealth of billionaires was rising by 2.5 billion dollars a day and the wealth of the bottom half of humanity 3.8 billion people was declining reducing by 500 million dollars a day it's not difficult to see why if you look at the business model we work Oxfam works with government workers in many of these Asian countries take Bangladesh a woman who is teaching clothes for the clothes we bear the clothes we buy in HM in Zara in the high street shops earns four dollars a day she is always in debt when she gets sick she's not paid she works 20 21 hours a day when she's pregnant she's fired that's in Bangladesh then we also work with poultry workers in the richest country in the world the United States poultry workers these are women who are cutting the chickens and parking them and we buy them in the supermarkets Dolores one woman we work with there told us that she and her co-workers have to wear diapers to work because they're not allowed toilet breaks this is in the richest country in the world so it's a business model that is continues to maximize for shareholders and to cheat the ordinary people down the supply chains and to damage the environment damage communities and then not pay their fair share of taxes the top executives of these companies are among the highest paid in the world they own the chief executive of Zara is one of the highest paid people in the world so we have a business model that has over the years grown to maximize for a few owners of capital and to cheat everybody else and the business people who run these businesses on top of that avoid paying their fair share of taxes have built loopholes across the tax system we have a tax system that leaks so much that allows a hundred and seventy billion dollars of money every year to be taken to tax havens and to be denied the developing countries that need that money most so we have to look at the business model and we have to look at the role of governments to tax and plow back money into people's lives well let's let Jane let's go back to that explosion the brain that what what is it what's lacking in the brain that you know I think mentioned a minute ago Davos report ten years ago we've got to address this some of the solutions do seem rather obvious why can't we get there what is it about us that we see we see the solution and the urgency but we can't get there well you know I find this whole thing about our intellect is fascinating one we're now beginning to understand that we're not the only beings on the planet with personalities minds and emotions which I was taught when I went to Cambridge there was a difference between us and other animals it was one of kind and now we realize it's one of degree and animals are way more intelligent than we used to think but it can't compare with a species that designed a rocket that went up to Mars from which crawled a little robot taking photos or the Chinese have put a rocket on the dark side of the moon we seen photographs of those planets I don't want to go and live there personally and I doubt if anybody here does so to answer your question what's gone wrong how is it that the most intellectual creature that's ever walked on this planet destroying its only home destroying the environment and causing all these inequalities in our societies what's gone wrong and I think that what's gone wrong and at least in my perspective is that there has become a link that sorry that we've broken the link between intellect and wisdom and if we think of wisdom as love compassion and making decisions not based on how will this help me now how will this help my bank account how will it help the next shareholders meeting how will it help my next political campaign but how will this decision I make today affect future generations that link seems to have been broken and how do we how do we address that this is why I began a program for young people called roots and shoots us now in nearly 80 countries around the world and we bring together young people we work with those from inner city we work with the Native American reservation children and if you want inequality go to one of the reservations in the richest country in the world if you want inequality walk along some of the streets in the UK where the wealthy live and find homeless peoples sleeping on the street below it's it's everywhere and so by bringing these young people together from all these different areas of life and having them talk about it and get to understand each other's problems and then work out ways of helping each other that I'm beginning to see is making a difference a quick follow-up if if the answer is youth do we have enough time for them to get older well here here's the thing I began this program in 1991 with high school students that's where it began it's now kindergarten university and everything in between and so a lot of these students are now out there in the world taking up positions of leadership in different walks of life and they are making a difference they take the philosophy that they learned in roots and shoots and you know something that's I think very important in a discussion like this is we all need money to live it goes wrong when we live for money unless we're making money to make this a better world and a question that I always want to ask economists we always talk about you know economic growth the development of GDP and so forth which obviously we want everyone to have a good life but if you take the wealthy today you take human population growth which nobody ever wants to talk about but which is really key how can we have unlimited economic development even not counting the richest of the rich but us on a planet of finite natural resources we have to alleviate poverty on the one hand reduce the unsustainable lifestyle of so many people on the other and at least think about human population growth and finally to think that this natural world that we're destroying so fast partly because of poverty we need it for our own survival I'm not just fighting because I care passionately about forests and chimpanzees and oceans and whales I'm fighting because as we destroy the natural environment we're destroying our own future our own children and grandchildren we all care about them but we're not thinking about how what we do today is actually stealing their future intelligence versus wisdom Alicia how do we get from talking about it to doing something about it well listen I was listening very carefully to Jane I think that we have we have to change our paradigm of development and we definitely have to do that soon quickly and that was about agenda 2030 wanted to do that I don't know if we're going to accomplish that soon but we definitely have to change the development paradigm and we have to move to a more sustainable future in the sense of circular economy we have to look for sources of energy outside of the planet and that's why solar energy is so important because we are not going to use the resources of this planet as we are doing now we have to go for extra planetary resources I think and then of course inequality is also intergenerational inequality we are not we are we say we think about future generations but we are not applying the discount rate for present generations we have to pay a price now to be able to preserve the future generations from climate change from the destructions of key ecosystems of the world number two let me say that when we talk about tax avoidance I'm talking about something very concrete Latin America and the Caribbean the tax avoidance annually comes up to 350,000 250 billion dollars a year that's a lot of money 6.7% of the GDP of Latin America and the Caribbean is going out of the region through tax avoidance 110 billion are going through illicit funds flows and not narcotraffic no no no no no is in the trade in the trade customs where this is happening because we are not pricing right the exports and the imports we are favoring imports versus exports so we're losing 110 billion dollars so only we get those two those two amounts of money we could be able to finance three things one a basic income for young people from 15 to 29 young people we're talking about 145 million young people in my region that could meet the basic income we have calculated more or less how much would that cost starting with the poorest of the poor and going up we can pay for that the cash transfers today that go for extreme poverty are costing 0.3% of GDP 0.3 nothing so we are asking governments don't take out those programs because those programs like Bolsa Familia and etc etc were programs that took out of poverty 40 million people in the region in Brazil 70 million in the whole region and then thirdly we would like to apply expenditure social expenditure on something that I think is very important which is labor inclusion labor inclusion which goes to capacity building of the current workers because we also think about the incoming workers but what do we do with the workers we have today we have to build capabilities on those and then go to what you are doing which is financial inclusion that is how do we link the cash transfers the income the basic income with the bank carization I don't know how you say that but how do we put these people into the banking system and so they know how to handle their own money and so forth but I think these are some concrete measures that should be taken many of them come from the governments of course we need the support of the private sector the private sector needs to have again this moral moral how to say fiscal moral contribution and and and I think this is something that we were talking about I don't want them to pay 90% of taxes I only want them to be taxes Michael Dell shit in Latin America's 18% of GDP just pay that record then then we should open it up what what your historian what would it take and does history suggest it's possible to make it so that you know five years from now when you fly back here on your private jet no on a bus on a bus rock across the Alps something will you know we will have made some headway yeah well you know the lessons of history are pretty depressing to be honest so the times that we've seen that we managed to reduce inequality radically you know we're during times of war it that's that's what what's the most effective way now I'm obviously not suggesting we should start a war here but what we do need is what the philosopher William James a hundred years called the moral equivalent of war and I believe that the challenge of climate change can be exactly that so we need to realize that we are standing you know at at at a point in history as a species that we just don't have much time left and what we need is a new green deal I believe look at the experience of France so what happened in France is that you had this whole yellow vest movements after you know a tax on petrol if I'm correct and then the an explosion of protests broke out a French CEO explained to me this week that actually the most important reason for all of these protests was the abolition of the wealth tax in France so I mean it's not it's again it's not rocket science what we need are way higher taxes on on the wealthy so that we can actually fund this green transition to a much better planet but I mean the the skill of the challenge is so radical is that again we it will never be solved by by just the private sector alone or just by words alone or by philanthropy we really need to start to realize that we yeah we need something like the moral equivalent equivalent of a war let's open it up I'll start right here and then I'll get over here hi I'm a I'm a global shaper from San Francisco and I build digital tools for the homeless community I would just like to ask the global shapers in the room to stand up maybe and so oh I didn't know there were so many but my question is to end up was that was our first time in Davos there were 49 of us today who are I think all of us committed to fighting inequality in the world it's more than 7,000 of us who are all professionals between the year between 20 and 30 years old what is your ask to our generation and our group and how do you think we could finally put an end to inequality thank you wow let me jump in here for a second because as a YGL alum as an OGL at this point the precursor to the that was my entry into Davos and so I think that it's what I would sort of say is it's where I started is that sectors alone aren't going to solve this it's about the global shapers crossing sectors it's about the YGLs crossing sectors and not recognizing whether your private sector public sector citizen sector or government that you're in it for the right reason to create human-centered design that really helps people and if your resources are allocated because you have tax or don't have tax or you have this or you don't have that the the values of how you're allocating your time and your resources need to be paramount and to what Ms Goodall said I agree that we do have the intellect and if anybody knows this global shapers know this that it's the intellect that we have but it's about aligning the interests with your intellect with your capabilities with your resources across sectors to keep people at the center and to involve love and compassion to link up our brain with our heart because I truly believe only when a head and heart work in harmony can we attain our true human potential and you know the other thing is which I think fits into this discussion as I'm traveling around the world which I hate by the way and I do not have a private jet some people say I should and I say that would be the most awful thing I could do I meet amazing people I keep encountering this indomitable human spirit the people who tackle the impossible the impossible which you might say what we're talking about now seems impossible and yet there are people who tackle it and go on fighting it and won't give up and that indomitable human spirit is in every single one of us and it's so important to realize when we're trying to solve problems that each and every one of us can make a difference and each and every one of us on this planet we do make an impact every single day and we who have enough financial ability we can choose what we do what sort of impact we make and these things are very important to remember and it's also important to remember every individual matters of course that includes animals who are also individuals but every individual has a role to play everybody makes a difference every day and everybody all of us we all have this indomitable spirit the poorest of the poor I've encountered who just face up to the challenges and I found that one of the biggest helps to reducing poverty and to empowering people is first of all through the youth but also we introduce to reduce poverty in our area micro-credit based on Muhammad Yunus's Grameen bank so that rather than hand out money to poor people you loan the money and they pay you back and they're proud it's theirs they're now empowered to go out and make a difference and encourage those other people to also rise out of poverty by their own effort question over here I think yes Ken Goldman from Silicon Valley I'm going to make a couple of comments actually I actually came because I do believe we have an issue here but I have to say honestly this is a very one-sided panel it's extremely one-sided I was surprised the way we create we created this panel well the conference is very one-sided can I talk please yeah yeah you you like you swear words too Jane thanks for I saw you yesterday lunch too it was quite good and we make our comments to swear words with anecdotes and so forth and all I've heard about here is talking about taxes I haven't seen anything in correlation of growth which I'll come back to it again and just a couple comments today the US basically has the lowest unemployment rate ever the lowest black unemployment rate ever lowest youth unemployment ever we've actually reduced poverty around the world no one's talking about that at all people are negated philanthropy just read a couple weeks ago the article on Bill Gates and what he's done in Africa and reduce the malaria reduce the polio so why don't we talk about that so really I have a question for the panel and yes I agree tax avoidance is probably a big issue probably a big issue we think but instead of taxes what else do you instead of redistributing wealth what are we talking about in terms of creating wealth you know frankly what people really want what really want is a dictate of a job and we've given more jobs in the US we've increased the minimum wage in California with a minimum wage going to $15 meaning I'll be a lot but it's up from seven so I like for the panel to talk about beyond taxes which every one of you have talked about the only thing you've talked about in this whole panel on inequality what can we really do to solve and help solve inequality over time beyond taxes can I look Shamina just since you're in the in the trenches on this I think maybe we could start with you listen I think there are a lot of points there but I think I'd like to just point to two concrete examples of sort of how we're approaching what you know income creation job creation and that's I don't know I'll give two private sector examples because I think actually one of the the areas that I'm seeing more and more of as people move from public to private private to public public to citizen sector and start to integrate the sectors is that there's a lot of private private momentum and I'll give you one example in Unilever has millions of supply chain of small shop owners around the world that create that have to create wealth for their families in their communities most of these are women they buy and sell products in small shops that behavior of buying and selling product is an enormous it it transcends something that Ms. Goodall again raised on microfinance is that when you lend in microfinance oftentimes your interest rate is 30 percent or 18 percent or 20 it's a really tough interest rate to have to pay back and there is a cycle of debt in some of these markets so what we were trying to do is say look can we take the buying and selling behavior of shop owners in the Unilever supply chain and use that as a proxy for credit as a proxy for collateral to allow them to borrow from banks regulated banks to at rates that regular shops get regular small businesses get to allow them to buy and sell product not what they can sell in a day but what can that they can sell in a week and allow them to have the dignity to create wealth for themselves and their families what we've seen in a very short period of time is that in a supply chain in Nairobi that has 40,000 we've already we've worked with about 16,000 and to work with Kenya Commercial Bank to say that are that has decided to use proxy for credit score so that these shop owners can get regular loans and what we've seen is in the marketplace a 30 percent increase on average in sales and that may not sound like a lot but to a small shop owner who has here today been living on four dollars a day or less when you start to see wealth creation in that respect you do start to see a difference in lives and that's the sort of thing that I talk about when I think we've been hearing a lot about or not talked a lot about about proximity and actually being proximate to some of these issues I don't know I know there's a lot of us who've been out in the field and out in the trenches but as somebody who's worked with nursing home workers on the front line in Detroit Michigan and seeing the lives that they've had to live and worked at the White House and worked for a corporation I can tell you that wealth creation without wisdom without some knowledge of keeping people at the center is lost and we will be lost I think when it gets back to a point that question from earlier which is there is this paradox tremendous growth in many parts of the world many people I mean China's example you know millions of people lifted into the middle class and yet inequality has been growing you know how do you reconcile growth and inequality at once okay I think it also depends on what you're counting the World Bank tells us that with this rate of inequality extreme inequality that we will not be able to eliminate to eradicate poverty extreme poverty by 2030 as has been promised unless that inequality is reduced Alicia has told us that this correlation between inequality and or rather equality and efficiency has now been disproved that you actually achieve sustained growth when you reduce inequality and the other way around so we need to now debunk the myths that you need first to achieve high growth before you can reduce inequality that actually when you reduce inequality you can achieve more sustained and faster growth that's one two we are we are talking we're not just talking about taxes but taxes are important yes we're talking about corporate taxes income tax inheritance tax capital gains tax all these wealth taxes being reduced and reduced and reduced to a point where they've been abolished in some countries we need to get fair taxation bill Gates himself says the most important responsibility of a rich person is to pay their fair share of taxes so that's we can't avoid talking about that but we also talk about tax evasion the loopholes we are in a digital economy but the tax system is from the 1920s it's full of loopholes that don't allow revenues to be collected and what happens when you don't collect them then you don't put money into people's health and education and you widen inequalities the gentleman who talked about who said we've just talked taxes and the jobs are there and there's low and unemployment rates are low let me tell you something we're talking about jobs but the quality of those jobs I've just told you about dollars in the United States who wears a diaper to work that's not a dignified job I can tell you about a company I went I I took a tax in Nairobi recently and I was charged the minimum charge I think would be that I was charged less than two dollars for a taxi ride where in the world do you go in the taxi for less than two dollars I asked the taxi driver he was from one of these companies I won't mention which I said how much are you getting out of this he said 20 must go to the global company that owns the network so I said then what about the rest said the rest I have to share with the owner of the taxi out of two dollars I asked him where he rents his home where he lives he said they rent a room three taxi drivers they sleep in turns six hours five hours because they none of them can afford to rent a room that's the job those are the jobs we are being told about that globalization is bringing jobs the quality of the jobs matter it matters these are the jobs of dignity in many countries workers no longer have a voice they are not allowed to unionize they are not allowed to negotiate for for salaries so we're talking about jobs but jobs that bring dignity we are talking about health care the world bank has told us that 3.4 billion people who earn 5.5 dollars a day are on the verge are just medical bill away from sinking into poverty they don't have health care they are just a crop failure away from sinking back into poverty they have no crop insurance so don't tell me about low levels of unemployment you are counting the wrong things you're not counting dignity of people you're counting exploited people I want to I want to ask Rutger one quick question and then I go to you just turning it to politics because I you know the the data are are complex about whether and where growth is raising wages for the poorest in in the world by some measures wages are going up but so is cost of living I mean what is an in doubt is that the the reality and perception of inequality is driving incredible political upheaval I mean it's you know remarkable to me this year at Davos how many of the world leaders we're talking about shaping global architecture the principal architects are are locked in their basements you know so many of the world leaders are back at home dealing with the upheaval caused by the topic we're talking about today and Rutger I just wanted your historical perspective on how how that how that plays out you know we we can debate the the data but the reality is the that we have a political world that is um under siege okay so let me give you both a historical and a personal perspective you know I was born in 98 so that was one year before the fall of the Berlin Wall and I grew up in the 90s when people believed that you know we had arrived at the end of history and that all that was left to solve was you know climate change and maybe poverty talk a little bit about inequality but that's it we you know we were all liberal democrats and and the rest of the world was was supposed to follow then we had the financial crash in 2008 now we've seen the rise of populists around the globe right Trump Bolsonaro we've seen Brexit and what gives me great hope right now is that there's a new generation that is actually waking up is actually waking up you know that it doesn't believe the myth anymore that the vast inequality we see today is just the force of nature you know an inevitable consequence of globalization or technology there's a new generation that just doesn't believe it anymore that sees that most most of the wealth that's you know that's being possessed by by many of the participants here has not been earned through hard work but been extracted so from workers who are doing the real work but not being paid a living wage so that that is what really gives me hope and that's I think what all these movements are about it's about people waking up and realizing that they've been sold a lie that's what's happening your question I think the yeah we go to you next alakash I'm right alakash I'm a writer basic income was briefly mentioned could I invite the participants to discuss that in greater detail and specifically address the biggest disadvantages as well as advantages I suppose a more succinct paraphrase of my question would be what is the cost of equality Alicia you want to yes and thank you for the question I think that the cost of equality would be to have education up to the tertiary education for all that's one cost we have costed it out secondly to have universal access to health which you have in developed countries in developing countries we don't nutrition and malnutrition the two the chronic and and this nutrition should be there in the first years of young child that's cost of equality for the future by the way and then the the third thing is labor inclusion I mean I understand that we can not only talk about taxes we also need to talk about jobs and decent jobs and decent jobs means to earn at least above the poverty line at least but we have to say that at least in Latin America 47% of the workers are informal and do not earn above the poverty line the poverty line means that you get your basic needs covered so for me the cost of equality and is to to to raise the basic income of people up to the poverty line that is to to make sure that they can go further so that is costed already we have the economics of that but let me also address the global shapers because I was also a global leader of tomorrow it was called of course we are the global leaders of yesterday and we are no longer the startups or the end drops but anyway but five things I would say think about the new development paradigm think about it closely we need a new development paradigm new patterns of consumption and production and the companies that are in Davos basically the companies in Davos are the ones who are thinking very profoundly on changes on consumption and production patterns I don't see that happening in the regions the companies that have their jurisdictions in my region do not think about this the man and women who are representing unilever for example I think unilever has a lot of clarity here but I want him Paul to come to my region and talk to his unilever people anyway but you see what I mean but the thing is we have to change the production and consumption patterns we have to protect the integrity of ecosystems of the few ecosystems we have left the the integrity is not to protect one plan or one three or one no no the the ecosystem itself each country will have to define which ecosystems are critical for that country thirdly oceans plastic let's get rid of plastic force I would say ask about for example there are companies here in Davos that are doing the electric battery alliance which I am part of I believe on electric mobility I believe they are going the right way but not to produce ask about the process because they are using cobalt is being produced in drc with with child labor so let's look at the process besides the outcomes and be compassion solidarity and equality it says time out on this screen alas thank you all for coming thanks to the panelists and Mr. H in particular see you


My name's Ian Tan. I'm the CEO and co-founder of Mattermost. I'm so happy to have you all here. We're going to be talking today about building real-time DevOps with open source, how Mattermost and Get Lab sort of come together. And if anyone is running, if for all of you that are running OmniBus, you've got Mattermost ready to go. And we'll talk about how you can set that up, run Get Lab reconfigure, and you're often running with your own sort of Mattermost instance for chat ops, for real-time DevOps, for many things you can do with Mattermost and Get Lab put together. So Mattermost right now, we're about 100 people, about 40 people last year. We have over 1,000 people contributing to the open source project. I'm the CEO. You can see us here. This is last year when we were sort of a 40-ish person company. And this year it's going to be an even bigger photo. I'll be even harder to find. But really excited to be here. So I'm going to talk about, before we go into real-time DevOps, let's kind of talk about the start of Get Lab Mattermost, which was really in 2015. And you'll remember in some, for those of you who've been around since Get Lab 714, Get Lab announced open source, on-premise, Slack alternative. And it was really about, hey, here's something that's got the core features of Slack. Same keyboard shortcuts. You've got channels. You've got the organization. You can work with Slack using the same sort of web hooks. You can import from Slack Teams. You can even import Slack theme colors. And with every omnibus, it's just, you know, it's a little bit of configuration and just pops up and it can work with all your systems. But the key is that for companies that are regulated that have on-premise requirements that need a lot of configuration, Get Lab Mattermost has been a really unique solution, a really powerful solution that addresses those needs. And that's what started in 2015. And we're going to talk a little bit about a customer story, the story of Worldline, who actually was installing Get Lab and Mattermost back in 2015. And, you know, this is a company that's enterprise 11,000 employees, $2 billion in revenue, 30 countries doing financial transactions from lots of data centers. And they were one of the early adopters of sort of Mattermost and Get Lab and putting those pieces together. They started out with a private network deployment because they have to do, you know, their financial transactions, lots of companies, lots of parts around the world have to work together. They had a five-person team in the enterprise back in 2015. And that's where our sort of story begins. And where we are today is sort of 2019, 2020 even. And what we've become from an open source Slack alternative is really this concept of real-time DevOps. We have concurrent DevOps within Get Lab. We have all the things and all the different pieces of the DevOps platform working together in one application. And how do we accelerate that to be real time? And the adoption and the partnership between Get Lab and Mattermost has been incredibly strong. This year, or actually 2019, Wycomder led a $50 million investment in Mattermost Inc. So now we've got a component of Get Lab and we've got $50 million pouring in that because the space is so huge and so exciting. So that's a lot of capital to put to work in creating better and better real-time DevOps scenarios for everyone. So we're aligned today after starting their journey in 2015. That five-person team is now 3,000 users. They've got 500 teams on Mattermost. They have 2,100 people in a single channel. And it works together with their Get Labs framework. So you can go in, your users are knowing where everything is. And we're going to talk a little bit in screenshots and specifics about how the integration works. But for Worldline, the value is really being able to have all their engineering best practices shared in a single place and leveraged across the company. So here's a way that we can asynchronously, in parts around the world, really being able to collaborate as DevOps professionals as practitioners and to say, hey, here's something I discovered that worked really well over here in this little area and be able to rapidly take that learning and bring it out over the entire organization. So these are just some of the scenarios we'll be talking about in this world of concurrent DevOps. So with Get Lab, you've seen a lot about how do we turn weeks into minutes? How do we accelerate, massively accelerate these cycle times with this DevOps platform? And what matter most adds on top is real-time DevOps. People call this chat ops. This is real, people call this chat ops. People call this, you know, many different things. But it's really about how do we turn those hours into seconds? And we think about this motion of turning hours into seconds. It's what is the critical path? What are the most important things we have to do when we got to get a decision? How do we think about incident response? When we have an outage, when we have downtime, how do we communicate very rapidly? And how do we take those in a large enterprise, in areas that are very highly regulated, render a lot of, or a lot of external pressure? How do you think about these security incidents where you've got vulnerabilities that really need to be kept confidential, really can't leave, you know, the people having that conversation? When you're in those situations where you've got that critical security information and you really can't put it another end of systems and you want to leave it in your private network and yet you've got to reach those people who might be outside, outside the walls of the company right now, how do you do that? And with real-time DevOps, with the security and customization around mobile and around the DevOps lifecycle, you put those together and that's how we think about real-time DevOps. And in that context, MatterMos completes the get lab experience. MatterMos can take get lab to mobile. It can take get lab to real time. And what we have is a system of engagement across your mobile devices, across even your Apple Watch, your different smartwatches, to really engage with the critical pieces of information that are time-sensitive. And that works on top of a concurrent system of record. So let's talk specifically about different use cases. We're going to talk about ITK. ITK is a software company based in working in agriculture. So how do we take information and data from agricultural businesses and increase their efficiency? And with get lab and MatterMos working together, they now have six times faster deployments. They're working on three times as many projects. And it's really with some of the key features that we're going to be talking through in this presentation. We've got the concept of daily briefings. So when you have get lab MatterMos installed and the right things configured, every day when you open up your laptop and you start your day, you've got an update from the get lab bot about what are the things that you really need to pay attention to? What are your unread messages from across your get lab systems? What review requests are waiting for you? What open merge requests do you have waiting on other people? What are the items assigned to you? So from one place in one message, whether it's on your mobile system or it's in your desktop or web, you've got an update for all the things that are being asked of you in terms of your time. Where does that come from? It comes from a get lab bot. And this is all open source. It's all configurable. This actually came from our communities of people saying, hey, I want get lab and MatterMos to work better together. And the get lab bot will give you that daily briefing. It'll also put notifications and with custom notifications, depending on what you're interested in, what you need to know, into your MatterMos channel. It supports markdown all the way through. You can take your merge requests and your issues straight from get lab and they'll just translate over to MatterMos. You can have a really great visualization. And on top of that, you can work interactively with that get lab bot. You have slash command interface. And just to give a little color on how important this is to some of our customers, what we often see is that people are working in these private networks in companies with a lot of legacy tools. You've got to tell that in. It's written in cold ball, but you have to use it because it's running $4 billion of revenue. And yes, we're all going to go to cloud, but that $4 billion system, we're going to go on eBay and find used parts to keep that system running. And when we talk to our customers, they're sort of like, oh, we have a cloud strategy. Yes, we want to be like, and of your workloads, the vast majority still have to stay in these legacy systems. But how do you really innovate and how do you have speed when you're in that situation? And the common pattern people are using is they're building RESTful APIs against their legacy pieces and they're hooking those up to these command lines inside of MatterMost. So you have the ability to ask questions, to poll reports, to do incident response. And if you do it right, you really can't tell the difference between your legacy apps and your new infrastructure because it's in just one command line. A lot of customers will go in and they'll say, the old way of doing it is, hey, we've got like, I need to find out what's the access to our VPN in the last 30 days? And what are the systems that this human being has access to? I just need to do a little check. And the old way was, okay, great. That's the old stuff. That's not the modern pieces. We've got to send an email. It's going to take a couple of days. The person's got a backlog. The person's at lunch. They have to run the thing. It takes 30 minutes. When they start using GetLab MatterMost, what they can do is they can write that slash command and they can, and it still takes 30 minutes, but they run that slash command and it still takes 30 minutes. But while they're waiting, you've taught the other person how to get it from cells. You create a self-service mechanism using something that's very easy. It's documented. It's custom to your system. And it runs within your private networks. You can run things in the most sort of difficult, challenging, high-security environments, but it feels it feels like you're doing something very modern. So when you had this GetLab bot, it's open source and it's really not what's... This is really just the start of the story. Once you've got those pieces hooked up, once you've taught your developers, hey, here's how you connect your DevSecOps infrastructure to a collaboration platform and it's all open source, there's tons and tons of use cases and imagination that they'll put into it. An amazing amount of efficiency they'll take out of an environment in private networks that really isn't... It's not the first place you think that you're going to find a lot of innovation, but you can because of open source and because of the right platforms and because of the right patterns. So part of this was actually... And part of this is actually the story of how GetLab and MatterMost really accelerated the integrations. What you've got is just like you've got the bot and it's open source and people are contributing, MatterMost itself is open source. And what's actually come out of the community is, hey, I really, really want to use GetLab every single day. I want it front page. I don't care what page I navigate to. So now we're embedding GetLab in the MatterMost experience itself, in the sidebar, which is always on. So we can say, hey, just like I can interface with my GetLab bot, I actually want the sidebar to start doing more creative things. And we got actually... If you've ever used Slack or one of these close source products, what you find is like every developer is like, gosh, I wish it could do this one extra thing. Gosh, I wish the sidebar would do this little different configuration. And with an open source platform, there's more and more of that being able to soak in and through plugins and configurations really get to that workflow and that experience that developers want, that make people work faster. So that's the GetLab sidebar. And what I want to talk about today is just how easy it is to get started. It, MatterMost is ready to deploy with Omnibus. You can see this is a screenshot of the instructions. You got to basically define, hey, here's the endpoint that I want MatterMost to reside on. And you want to run GetLab reconfigure and you're up and going. So we'll talk about this. All you have to do is web search GetLab MatterMost and you'll find that page. What I want to leave you with is the idea that MatterMost really completes the GetLab experience. We talked about real-time DevOps and turning that concurrent DevOps framework into real-time. We talked about the concept of private network collaboration, the idea that in the places where you have the least amount of flexibility, you can't touch a lot of the modern tools, you can actually have a platform that really can allow for a ton of innovation, a ton of user experience customization, and that meets all your security and compliance requirements. And all this today is bundled with GetLab. What we're also going to talk about, because MatterMost is just like GetLab, an open core company, there's an enterprise offering as well. So we're going to really transparent. Here's the open source. When it comes to the enterprise edition, there's going to be advanced user management. So for those folks that are running to hundreds or thousands of users, they've got SAML SSO and LDAP, role-based access controls, eDiscovery, if you really want to take, for our customers, take MatterMost to that next level and have it really integrated with central IT systems. And the last thing I'll talk about in terms of MatterMost completing the GetLab experience is really high-trust mobility. It's really, hey, a lot of developers using GetLab, what we hear often is, hey, I want to go mobile. I want to be able to take some of these critical workflows. I want to take incident response. I want to take these security discussions into a mobile experience. And we're going to talk about different ways to do that with MatterMost. The simple way, just to start off, is like, hey, there's hosted mobile applications in the iOS and Android Store. You can set up some different types of connection security to get a really great sort of mobile experience and check a lot of boxes. And in that sort of basic scenario, MatterMost is pretty much completely private. It's very, very private in how it sends information to mobile apps. So Google and Apple, they have to relay text messages. As your push notifications go, MatterMost has the ability to just make those anonymous, just pure IDs and have everything sort of contained within your private system. That's sort of out of the box and available. Then there's, at the extreme end, for people that really need that next level of privacy, we give you full source code access to the mobile apps, to the mobile applications, and our push notification server in MatterMost itself. So for people that want to compile the mobile applications and the push notification server with its own certs and really have no one else ever be able to touch the messages, like MatterMost does not even have a hosted service in that scenario. That gives you that comfort. That gives you those enterprises, the ability to say, actually, this is our system. We control everything up to the mobile apps, up to all the authentication, and MatterMost, no other company can see what we're doing. So we're going to be able to do that. MatterMost and no other company can see what we're doing. So that high trust mobility, that ability to meet the highest security requirements is something that for the top end of customers, has been really powerful and really enabling in terms of what they can do. So the opportunity is to start now.  How do I take get lab and put it on my phone, and how do I take get lab and put it on my watch? When you get that notification and something is really important, be able to tap on your wrist, use your voice to text, and answer something that's happening right now. Those scenarios are now day to day for a lot of our customers, and this is an opportunity for you guys to turn on what you already have. So with that, I'd love to open up for questions. This is going to be a little different because we're going to have, so I'd love to open up for questions. This is going to be a little different because we're going to have a mic going around, there are no speakers, so either speak loudly or I'm going to try and use these headphones. So what I'd love to do is just have an open conversation, people who've got things they want to hear about. Yeah, please go ahead. I'm curious. You have a lot of integration between Mattermost and GitLab already in UX. Do you also plan or have code integration, real code-based integration? Sorry, great question. So how do you think about code-based integration? So they're different, they are different companies, they're different open source projects, and Mattermost actually works, you know, works well with GitLab. It's a good partnership that we have. We are also working with, you know, other DevOps platforms. So we're written in Go and React and React Native. So it's a slightly different code-based, and there's not plans right now to integrate those code bases. But yeah, thanks. We appreciate the question. All right, other folks, questions you might have about Mattermost? Real-time DevOps? Yeah. I guess you speak loudly. I can't quite hear it. Yeah, sorry. Hello. Oh, great. Okay, great. Okay. So we are using Cloud-native handchat for the GitLab deployment, and since you mentioned about omnibus installation, so do you have any documentation on, you know, working with the GitLab Cloud-native deployments as well? Like, since we are using Slack and we're trying to, you know, integrate Mattermost with the GitLab on Kubernetes, so is there any documentation or any things being done on that side? Yeah, great question. So how do you have Mattermost run on Kubernetes, especially since GitLab has got their Cloud-native? Just Google or web search, Mattermost Kubernetes, and you'll find Helm charts, you'll find like, you'll find like the Mattermost is, you'll find Mattermost's deployment there, and what you'll actually find is when we go to KubeCon and things like that, it's really interesting because like, you'll kind of see this in GitLab and then it's application layer, but you'll see Mattermost actually as sort of a reference architecture for how Kubernetes puts things together. It's pretty sophisticated as well, right?  But sorry, the easy way to think about it is just find Mattermost Kubernetes, and then you'll see like all of our documentation there.