So it was pretty exciting finally having them back and, you know, I was kind of talking, I was sitting in the, in a cold tub with Glaber and DJ and we were kind of going over like, man, like, you know, kind of had a little butterflies getting back to your first step back.


Hi everyone Joe for jaspyscasebrakes.com coming at you with 2022 Panini National Treasures baseball four box pick your team number Jordan number 23 We got one more case loaded up in the store. I think that might be the official last one we have So check it out jaspyscasebrakes.com Big thanks to this group for making it happen case 23 on the 23rd. I Like that big thanks to this group no fillers Able to do it straight up Rob with the raise last spot mojo Thanks to him. Good luck to him. Let's pop this open Let's see if we can pull some monsters out of here Fingers crossed everybody nothing ventured nothing gain Scared might all make money See what we got and like I said the next break already in the store jaspyscasebrakes.com Could we run another NT case back tonight? We kind of wild Kind of feel like a new release day get that new release day feels All right first one out of the gate is gonna be Matt brash 26 out of 99 Seattle Mariners big boys 007 We got Zach Ranky 5 out of 49 biography materials for the Royals Howard can see Got Aaron judge 9 out of 99 Just 90 off the jersey number for the Yankees. I'll be for Tristan our first autograph Sheldon noisy 8 out of 63 legendary signatures for the A's that's gonna be for Barry Not sure how legendary Sheldon noisy is but there he is nonetheless Rex what's going on? How are you? Good evening? We got another legendary legacy signatures not legendary legacy signatures 2 out of 15 Aaron Nola Great penmanship there. That is for Michael P in the Phillies We got Aaron Zavala jersey an autograph for the Rangers 36 out of 99 That's for Tristan and Texas that I see the Damien Lillard tweet That made everyone panic for a second. No I don't concern myself too much with the goings on of Twitter Eli Morgan three-color patch an autograph 46 out of 99 unless it's at Jasper's brakes on Twitter The only account you need to follow ever At Jasper's brakes on Twitter and Instagram Roger With the tribe the tribe of guardians Cleveland this is for you We got a Yordon Alvarez 10 out of 10. Oh Well three-color patch his autograph right over the window all it said was RIP to the legend Curry What was the explanation? Austin with the Astros About John Curry. This is like the this is like the Frank Thomas situation. We got dual memorabilia signatures 97 out of 99 It's a lejo Lopez for the Reds dual relic on Book autograph Howard with Cincinnati and then we got Some numbers here 23 out of 32 treasure Jersey numbers Roy Halliday Toronto that's gonna go to David the only people that would make panic though people reading that would be a People who don't do just one little extra second of research. That's it nine out of 25 Chris Patek twins Devon saying John Curry the coke dealer Although Devon puts coke in capital C. So maybe he's referred to Coca-Cola. You got field gear Andrew Jones 18 out of 25 For the ATL Bradley with the Braves Yeah, is that who Damian Lilla was talking about? There's Mike Piazza nine out of 25 Mets edition going to Michael Got you on a dome 38 out of 49 three-color patch and autograph nice rookie silhouette patch auto Ed with the Nationals map rash autograph 17 out of 25 for David and the Mariners 18 out of 49 we have Connor Siebold Bean town three-color patch and autograph That will be for Ed in Boston Jose Siri 23 out of 99 RPA. Hey Siri Trailblazers broadcasting camera guy John Curry Austin with the Astros We got a redemption. Oh Fernando Tatis Jr. treasured materials signatures gold And that's David big boys 007 with the friars the book Six out of ten Rex look away look away Tristan with the Texas Rangers Six out of ten legendary materials Nolan Ryan old piece of his jersey Game worn out of ten Tristan with the Rangers and on the bottom is Helio Ramos 17 out of 49 Echolars choice jersey and autograph box three So far so good Find a train whistle or two here in the second half. Yeah, Tristan wants to see a nice Yankee auto John Curry could also be a famous British figure skater and a Detroit drug kingpin It's Tyrone Taylor there should be a movie about the many faces of Many faces of John Curry Two out of ten nice colossal patch here for the brew crew. That's gonna be for Howard And we've got Jake Berger 52 out of 99 for the White Sox that'll be for your fun Yeah, I did see that too that already Miranda no longer Interested in selling the Los Angeles, California, Angels, Vanaheim of Orange County So I guess back to same old angels Karly Schemsky nice three out of ten triple relic for the Red Sox Great photography there cool-looking card Ed P with the Red Sox Louis Thorpe 13 out of 64 jersey not a graph Twins Howard the twins Well, he wasn't around for that one Joe Christian. So Just don't watch that video Rex. There's Adrienne motor home Ten out of ten. That's a nice patch back there And a solid autograph going to David and the Padres I'm one of their up-and-coming Youngsters here might get a little more work this year. Here's Juan. Yep as 54 out of 99 Cardinals It's gonna go to Howard and the Redbirds Stars and stripes Seth beer. Mmm beer part of the snake 14 out of 25 this will probably put into a slider box It's a little bit fatter than the The 180 toblers that's gonna go to Oliver in the Diamondbacks Nice stars and stripes RPA That might be the eye of the snake. Let's go this way. Maybe you got Walker Bueller legacy signatures Get well soon Walker 25 out of 29 Justin with the Dodgers and the book book it is rookie signature jumbo material Louise Frias 29 out of 99 and that's for Oliver in the Diamondbacks He's a cold-hearted snake looking to his eyes Rex is wondering if that a far the already Moreno No longer selling if that makes a Otani and trout trade more realistic. I don't know I honestly don't know what he's doing with that team I think that he took the angels from one level to Another level, but I think they need a little different voice in the ownership area just to I don't know They've just made a lot of poor decisions with him at the helm They don't really Seem like they're investing in the infrastructure of the team. I Think trouts untradable really just you could never really get value in turn I think Otani is kind of untradable too You know like you're actively trading away a fan favorite.  Yeah, there's Taylor Tremel Seattle that's gonna go to David Paul Blackburn 12 out of 25 three-color patch It's for Barry and the A's Seven out of ten big Mike Mike ballman for the Orioles, that's for Matthew Terry say no one's untradable with Moreno in charge. Yeah, that might be true I feel like fans just go nuts Matthew with the Orioles There's Yachty five out of 25 for the Cardinals It's gonna go to Howard St. Louis got Jazz Chisholm nice 13 out of 25 Century autographs for Terry and the fish there you go Terry Cade Cavalli 45 out of 99 Apprentice ink autograph for Ed P in the Nats and a plate auto rookie plate auto Royce Lewis Howard with the twins there you go Howard nice RPA on plate autograph Royce Lewis Former number one overall pick I want to say and all aboard the big hit Express Nice few more to go. We got Hunter Brown Houston 79 out of 99 It's for Austin and the Astros Louise Robert colossal relic an autograph four out of 25 That'll be for the White Sox. That's gonna go to Gervan Last time a fan favorite was traded Doesn't happen too often I couldn't think a lot of times they'll they'll they'll I'll end up hitting free agency And the original he doesn't can't hold on to him. I think that happens a lot more actually traded Juan Soto, there you go Joe Christians right on that one This one goes this way legendary signatures nine out of 15 city It's goose gossage Old school New York Yankees for Tristan and Is he Yankees nine out of 15 on that one? There you go gang I'm Joe for jazby's case breaks calm another great NT break in the books We've got another case in the store check it out and I'm Joe and I'll see you next time for that break. Bye. Bye


Now ladies and gentlemen it's customary to have a leading person in the community, a good speaker, to come and give the occasional address. And I have to tell you I've given a lot of graduations or been involved in them. Some speeches have been good, some have been not so good. But tonight I'm prepared to guarantee it's going to be an excellent one because the occasional address is to be delivered by one of my favourites, Dr Michael Fullilove AM. Over the past two decades Dr Fullilove has played a leading role in the establishment and development of the Lowey Institute. He wrote the Institute's feasibility study for Sir Frank Lowey in 2002 and he served as the director of its Global Issues program from 2003 until his appointment as executive director in 2012. He's also worked as a lawyer, a visiting fellow at the Brookings Institute in Washington DC and an advisor to Prime Minister Paul Keating. He remains a non-resident senior fellow at Brookings and serves on the advisory council of the International Institute for Strategic Studies. Dr Fullilove writes widely on Australian foreign policy, US foreign policy and global issues in a wide variety of publications. He's a sought after speaker and we're very lucky to have him here this evening. He's also a commentator who is widely quoted. I am delighted when I read that he is a graduate of our university but also I must say a few others such as Sydney. He was also a Rhodes scholar at some other university called Oxford and he also there completed both a master's degree and a doctorate in international relations. In 2015 Dr Fullilove delivered the Boyer lectures and if you haven't listened to them you still can and they're absolutely marvellous. He is the author and editor of many books and publications but I decided there's too long a list and time is getting away from us. In 2019 Dr Fullilove was appointed a member of the Order of Australia for significant service to international relations. It's a great honor for me and I'm absolutely delighted to invite Dr Michael Fullilove AM to speak to us. Chancellor, acting dean, distinguished guests, graduates and families. I'm honored to be giving this occasional address this evening and I must say I'm delighted to be able to finally attend a graduation ceremony at this university at this law school which I myself attended. I missed mine because by the time the ceremony came around I was overseas studying for another degree. So let me say thank you David Gonski for finally giving me my afternoon tea albeit a quarter of a century later and to those sitting in front of me let me say congratulations. What a tremendous achievement it is to graduate from one of the very best law schools in the world.  So well done. As David mentioned I had a great time at this law school. I was here in the mid 1990s when John Nyland was the Vice Chancellor. The university had real energy and momentum as it does now. The students were diverse and interesting. The law school was brimming with superb teachers such as Margaret Stone, Mark Aronson and the late great George Winterton and I admired its guiding commitment to social justice. Education is a bridge across which people walk to a better richer more interesting future and universities like this one in particular with an egalitarian spirit serve a democratic function.  And now you are about to step off that bridge on to the land and let me tell you that the fields are green on this side. I'm sure that student life during a pandemic hasn't been much fun but I promise you the world is a tremendous place. I've been out in the world now for 25 years so I thought it might be useful to share with you three lessons that I've learned. David had two but I have to one up him so I have three. Let me say I'm conscious that I'm the one standing between you all and about 350 graduation dinners so I'm going to keep it brief. Here are fully loves three lessons for life. First put your hand up in life the world doesn't reach down and pluck you from the back of the auditorium. If you want to do the things you love then you need to have a go and brilliant young men and women like you should aim high. I've had a lot of luck in my life but the most enjoyable and satisfying opportunities I've had are ones that I helped to make for myself. When I was in my early 20s in fact in the middle of law school I talked my way into a job as the assistant speech writer to Prime Minister Paul Keating. After I graduated from Oxford I talked my way into a volunteer job at the UN mission in East Timor and a few years later bored of my work as a lawyer and a management consultant I talked my way into a meeting with Frank Lowey a great friend of this university with a pitch a pitch for a small think tank that would look at Australia's place in the world and fortunately for me Mr Lowey was himself looking to give a gift to mark the 50th anniversary of his arrival in Australia and Sir Frank listened to me listened to what I said and he replied I don't want to do that but I might like to do something bigger. Now that is not a reply that you often get when you are pitching an idea to a philanthropist but Mr Lowey asked me to write a feasibility study for a new institute. He told me that when he travelled abroad he combed the newspapers for references to Australia but he found only stories about shark attacks and tennis players and he said I want Australia to be known for its deeds and its ideas and when he founded the Lowey Institute he gave us two missions to bring the world to Australia and to take Australia to the world. 18 years later the institute is one of the world's best think tanks we have a distinguished board including your Chancellor our research is read in capitals around the region and around the globe we've hosted leaders from Angela Merkel and Boris Johnson to Joe Biden none of that would have been possible without the generosity and public spiritedness of the Lowey's and certainly I would not have been part of the fun if I hadn't put my hand up. Australia is Clive James once wrote the birthplace of the fortunate but you are responsible for most of your own good fortune you should try to shape your circumstances trusting in your abilities and knowing that Providence favours those who help themselves my second piece of advice is this go for the psychic income I told you that I was an advisor to Prime Minister Keating when I was a young person and I can tell you to work for a brave and imaginative Prime Minister at the peak of his powers was a huge privilege I learned a lot I hung on his every word and one day Mr Keating took me aside to give me some advice he said you don't get much fine much financial income out of public life but you get good psychic income now Keating was talking about politics but these days there are lots of different ways you can engage in public service you can work for a non-profit you can serve on a community board you can do pro bono legal work you can speak up for those who can't speak up for themselves I'm lucky enough to spend my days thinking and writing about how a country should conduct itself in the world believe me I'm not against financial income anyone with a mortgage or school fees to pay is a fan of financial income but personally I derive the greatest personal satisfaction from working in the public interest to me psychic income has the greatest value third and finally focus on the people you love in the end is my mom often tells me we're just a bag of bones true happiness doesn't come from professional accomplishments though you clearly have many it comes from looking after and being with the people to whom you are closest love your parents and your siblings have kids if you can kids are great stay close to the the people sitting beside you today many of my best friends are people I met at university and if you can find someone to walk with and beside throughout your life in my case that's my wife Gillian whom I met in Oxford the year after I left this law school I'll tell you how we met in 1998 Javier Solana the secretary general of NATO gave a speech to the Oxford Union the debating society at Oxford and I was sitting up in the gods and Solana gave a long somewhat boring speech my attention wavered and my eyes wandered and I saw an attractive young woman with curly hair and just as I looked down at her she looked up at me and gave me a big smile now I didn't meet Gillian that night but a few weeks later I saw her at a party and I went across to introduce myself and a courtship ensued and a couple of months later we were having a candlelit dinner and we were at that point in the relationship some of you know it where you say what did you think when we first met and what did you think and what did your friends say and I looked at Gillian I said darling the moment our eyes met at that Solana speech I knew this was something special and Gillian looked very confused and she replied were you at that speech so like I said in life you have to put your hand up so there you have it ladies and gentlemen fully loves three life lessons put your hand up go for the psychic income and focus on the people you love if you employ them will you succeed yes you will 98 and three quarter percent guaranteed professor Lynch knows his constitutional law but dr. Zeus knew about life and so ladies and gentlemen let me finish in this way you're off to great places today is your day your mountain is waiting so get on your way thank you


Hello everyone, we are back with another product roundup where we share the latest news and features and improvements to your Super offer serum solution. Now as we're in the last month of this year, what more can we talk about? Well actually, the product team have released a valuable improvement to the navigation and free text search that we think will save everyone a bit of time. I agree. But before we take a look at that, I thought that this is the perfect time for a recap of the main news of 2022, just to ensure that everyone knows about what they now have available. And the best way to do that, we thought to invite in Eric Aida, our Super Office product director. Welcome Eric. Thank you, thank you Catherine and Janet. It's really nice to be here and take a trip down memory lane even if memory lane is just a year old. So looking forward to that. Perfect. Well thank you for taking the time. And before you give us the main recap memory lane, can you share with everybody a little about how you and your team work, what it comes to developing Super Office? Because you're the one responsible for our product roadmap. That's right, but we all are responsible for contributing to the good ideas. But basically, we take a stand with our, have a look at our product vision and our product vision states clearly that we are going to make software that will improve your working day as a end user. We like it to make it more efficient, make it more easier and even have fun while working at it. That's the basis of every decision or every roadmap that we come up with. But every year around the, by the end of the year during December, we come up with a roadmap that states what are we trying to start working on during the next 15 months. And a roadmap, particularly last year's roadmap looked like this. We are saying this is what we should work on now. Then we say, just after we finish that, this is what we're going to start with. And when that's done, we go into what's next after that in the future. And this is actually a map that explains our product strategy on what we are trying to do. So you could not read the boxes and all of these things, but you can try to see this as a story. If I wrote a book about this every year, we could turn this into chapters actually to say what's the idea and what's the strategy and direction we are taking our product. So if I were to write a book about our roadmap for 2022, the chapters would look something like this. We are going to keep focusing on KPI monitoring by introducing new capabilities in our dashboards for all user groups of super office. And this year, we have focused on marketing people and we have focused on sales people who want to compare their results against their targets. So that's the basic this year. But the chapter is continued to focus on KPIs. Another chapter would be named make it possible for you as a company to customize super office to fit your processes and your needs by offering no code slash low code capabilities into the platform so that you can easily make super office fit your way of working. That's the second main chapter. The third main chapter would be to improve our user experience when it comes to request management. We would like request management to be a part of the core application of CRM, not a separate tab or application that opens when you are going to work with requests. Many people are working with a request, not only the dedicated service agents, even though are very important to cover, but by merging these two clients into one user experience is one of the major things we have been working with this year. And the main chapter number four is to start working on building a better story against advanced marketeers. And this is by introducing what we call marketing automation flows or email flows or something like that. You can build up automations that says first you use when someone fills in a form send them this email wait some days and then send this email unless they click that link because then you send this email. So that kind of story when it comes to email flows or marketing automation flows is a huge focus that we are starting on now and hope to deliver something during next year, but that's a very important chapter in this book. And then of course you have some additional goals cannot only have these forms we have a huge product range. So we are going to make sure that super office activities will stay the heartbeat of the system because without activities in a CRM system, there is really not much data to base your decisions on. So by improving our calendar and activity dialogues and way to invite people to meetings and making this much more efficient or even more efficient than it is today is a main effect that we would like to show from this roadmap. We are continuing to build seamless integrations into the Windows 365 through what we call our zero footprint initiative. That means you don't have to install anything on your computer. It should just work as a web based platform against all Windows 365 activities and SharePoint document as you mentioned later is a perfect example of that. When it comes to the mobile client, we think that everyone should experience the fantastic feature set that the mobile client has. What we've done this year is a lot of things, but among the main things is that we have turned if you want to your mobile phone into a notification hub. So you will get the notification if you get a ticket assigned to you or if you are invited to a meeting or if a sales needs approval or stuff like that. So it will always notify you on your phone and you can take actions on your phone where you can get the notification on your phone and move into the web client to continue working there. So that's also an important call. And we also would like to make more building capabilities for the development tools and CRM script is a fantastic, powerful platform, but it's not for all. So we would like to make how easy it should be for default configurations and default adjustments, minor adjustments to be like a no code solution so you don't need these scripts. We will continue to strengthen our scripting language and integration capabilities, but you shouldn't be able to, you shouldn't have to write scripts for everything that you do. It should be a part of the built-in solution. So this is basically what we are talking about when reading such a roadmap. We try to convert it and see is this a story that we invite and then we go on starting production and now we are at the, almost at the end of the year and we had to make it done column here because when all of the things that are done is there, we will have to fill up with new things. So our task now is to launch a dashboard following this product strategy for the next 15 months starting from January. So that will be exciting times, but I think since this is a roundup for the year, I have cherry-picked some of, can go through everything we've done. You have done a beautiful job by presenting this throughout the year. So I have cherry-picked some of my favorites that we could have a quick look at. Perfect. Well, please do. We've had the pleasure of presenting quite a lot of these exciting news over the year, but we really appreciate that you present some of your favorites and then people can look at the other product roundups for more details later. So go ahead, Eric. Yeah, and just in case you didn't get it, I think something is worth mentioning that should really trigger your interests when it comes to how can we utilize this. And the first thing I would like to mention is our focus on visualizing data in CRM and starting off with the marketing dashboards and dashboards in general. Why do we have them? We want to give every user fast access to key information. So to be able to make good decision based on the data and what's happening inside the inside the super office. And by making this focused against different roles in your company, you can make sure that the people working with marketing gets these dashboards they want to focus on, but people working on sales gets other ones. I just wanted to show you a short example of what could be done within reporting and showing dashboards in the marketing area. And this is of course by using super office forms and by using mailings inside super office, you could start compare performance across forms and across mailings to see what did work and what did not work. And you have typically data that you are interested is what's my average open rate or click through rate across mailings to identify these mailings are more efficient than others. What kind of subscriptions types when it comes to mailings are most popular. In this example, you can see that you have a chart where urgent messages is have a 75% open rate which is yeah, but it's in the nature of urgent messages, maybe you can see how many leads converted from a form to say how many new contacts did have the source of this form that came in. You can compare mailings to watch this other and see which is performing best so you can learn and use best practices. You can track the volume of the emails that you are sending and yeah, basically get an overview of your, yeah, all your marketing activities gathered from super office forms and by super office mailings. So for those of you who hadn't done it, there is, they are in there, they are available. There are a very set of templates that you can just click and drag in and start using by the way or adjust them as you want. So that's good news for the marketing people who want to follow up on what they actually, how their work are being received from the customer side. If we have another side of this, you can of course say that sales people are also focused on dashboards and especially following their numbers. So we introduced sales targets where you can measure your turnover against your sales target. We will also then be able to build further on that with the product that we called sales targets unlimited. I will come back to that in a short while. And why you need sales targets, it's one thing. Another thing is that when you start diving into this, we would like to start using targets in super office and compare our sales against our targets. It's actually a perfect way to look at how do we use sales in super office today, because this is a reminder that that we offer quite a lot of sales management capabilities that you should consider. Are we using this in the optimal way for our company? Should we exploit how we can improve and do these things? Because we have quite a lot of set when it comes to sales in super office. You can, of course, have a best practices or sales guide that takes you through the steps of a sale. If you have that kind of sale, you have the possibility to track stakeholders. You have the possibility to track follow up here. You can see it in your dashboard. You can create quotes. You can send proposals to customers and monitor this closely. And as you see, sales targets are just a small piece in this big picture. And when you start talking about all the beautiful apps in our app store related to this set of features, you really have a good set of things on your table that you can consider when you're talking about how should we work with sales in super office in an optimal way that will give us most bang for the box is that statement. So as you see here, sales targets is just it's a bit of a part of this big picture. But if you take a focus and zoom into the to the desk, to the sales targets, it really comes that bounce to this. What you can measure to get managed, that's really saying it in short. So by having your eyes on your target, it's easier to focus on your target. And that's how it is. So just to give you a short introduction of the sales targets capabilities. This is what everyone gets when they have sales premium as their user plan. They will have the possibility to add sales targets to your people and your sales team. And you can visualize that in your dashboards against your actual sales or weighted amounts or anything. So the first thing you need to do is, of course, to make a sale target. This is either something one person do or he can have everyone go in and do it with depending on access rights and stuff. But basically, you have to have the numbers from somewhere you can say, I would like to make targets on quarterly basis or a monthly basis. And you can choose to say, I would like to add for only teams in the or I would like to add it for individual users. That's basically up to you. But the numbers gets in, you can copy and paste between those import, export from Excel, fill this as you want. But the first step is to create a get the numbers in. When the numbers are in, you can start using those inside a dashboard. Here I have a dashboard and not saying anything about targets. It's just my forecast this quarter by sales rep. If I would like to bring the targets into this, I can show you very quickly how you how you do that.  And the only thing you need to do to get this to be compared is to go into the layout section and say, compare to target. And then it compares to the target you have added. And suddenly you see your actual sales or your forecast against the target. You can see it as percentage if you don't want to see the numbers and come but compare everything against 100 percent. So that's also something that you can do. And this is out of the box feature that every sales premium user of Superoffice have and they can start working with it right away. And I think it's a no brainer to go in there and just fill out your target and start measuring and visualizing against it. And you can, of course, use gauges. You can use big numbers. You can use the tiles that you use to to show how to compare to a target. So the next step is for people to say, wait a minute, that's great. But we are far more advanced than this. We measure against several of we have sales targets for almost everything. And we have lots of sales teams in there that would like to to have different types of targets. And we don't only set targets for the sales amounts. We also say we want to set target for profit or we want to set the target even for number of sales that you should have in your pipeline as a salesperson all the time. For those people, they can take it one step further and make by the Adon license called sales target and limited. And it seems quite complicated, but it actually isn't. I will drive you through a couple of use cases that are relevant so you can see how it's used in the end time. So to set the scene meet John. He is an area sales manager, meaning that he is only responsible for that the district's sales as much as they want. So that he has some sales district. He doesn't care what you sell or who's selling. He just cares about what district gets the credit that each individual sales. And he would like to see based on his target for these districts, how they are doing next person I want you to say hello to is Kate. She is a key account manager for partners and she only cares for partner sales. And each partner has an individual target sales target that she would like to monitor. So she doesn't care about any other sales than the ones performed by a partner. And she wants her targets to be shown in the dashboards. So two very easy things. First of all, John, he sets up a he makes sure that every customer is tagged with a sales district. So this customer belongs to this district. That's basically the field that he is added to the company card in super office. Kate has done the same thing with a sale card. She has said that if there is a selling partner, I can choose this on the sale. This sale belongs to this selling partner. So that's actually what they have to do. Of course, they have to add the targets. So John is going to create a target for his sales district where he fills in the numbers for the four different districts that he has. He doesn't care about individual sales reps. He only cares about these districts. So he fills in that data and then Kate comes along and add a new targets by selling partner. And you can see here, she has four selling partners in her system and she just fills in that data. So that's basically it. What you do then is that you go to the chart I showed you before and make a copy of it and name it the way you want it. So here it's a by sale district. And then she say that I would like to show these columns to be sale districts. So now it moves from showing a sales rep to a sale district and then it automatically picks up that. Okay, if you show it by sale district, then you compare it to the sale district target. And now you can see how each selling district is going. And if you see it as percentage, if you don't want to see the number, you see that south and east are doing quite poorly here, but the west is going fantastic against the targets. So these are examples on what it would look like if you would like to see it by selling district. If you move on to the next, so it's basically two clicks and then you're there after you have done it. If you go and have a look at what would it look like if you would like to see this by the partner, selling partner target, you just change the what column columns you would like to see and here of course I would like each column to be a selling partner. So I just type in selling partner as the columns I would like to view this by and it already then understands then I should pick up the target for the selling partner. And now you can see how each selling partner is doing based on the same data on the normal sales added in super office. The only thing you have to remember is to tag it with the right selling partner if you have one. So this is how this will be used by its individual. The number of selling tar or sales targets you want to add is totally up to you and everyone doesn't need to see every type of target. So it's making targets focused for the job to be done by each individual. So that's the short story and the teaser about why you should go into both the sales targets and also why you could benefit how benefits from sales target unlimited. It's great to see some examples Eric. And this is also generally available now right the sales targets unlimited. Yes it is. So just start playing around with it. And if you want unlimited you will be prompted to say if you want unlimited fill in this form and we will get back to you and you will have the license in no time. Eric what about people operating super office on their own premises. This is only available for our super office cloud customers. So if you if this is the key benefit for your for your cloud for know for your super office business and you could move to the cloud. We will help you with that right. Absolutely. What else have you got up in your sleeve. Yes I will try to move on here. It's time to talk about our new screen designer and configurable archives. This is what I'm talking about a no code way of customizing your solution. So by now you can say that OK my company card I would like to look this way with these fields. My contact card I would like to look this way I would like to design it myself. Now we can also take your project cards or your sales card and say I would like this field to be placed there and I use this field and remove that field. And also you can now get an additional dimension and see that OK. Direct sales should look like this but indirect sales should look like that. So you can also define this by the sale type or the project type or the user group. So it's quite flexible on how you can optimize the view of the super office screen based on the type of data you're looking at and based on the users that are looking at it. And when it also can add and remove all the archives tabs below a main card and say I would like to create a new archive and fill that with maybe only contract documents for a customer or something like that. You have flexibility built into the system that I think is highly appreciated and we see it by the adaption of these features that people really love it. Yeah. But what what what does it mean why do we have it and think I already covered it. It says over the right information to the right people is basically take away noise that is not interesting in the setting that you're in. And this enables you to build a better process support. Say in this case I would like this card to look like that and these tabs to show up and the other case they will look different. And of course it will help you keep retain the full 360 degree view of a customer but taking away noise that you don't want to to see there and then. So it's really a way of adapting and focusing on the right things at the right time within super office without having to hire someone to do this for you. Of course you can call one of our consultants and they will help you out. But it's no programming involved and that's my point in doing it. A short example on how easy it could be so you don't get scared. And remember you cannot destroy any data here. You can always play around with it and revert to factory settings if you if you failed. But basically it's it's easy to play around with. In this scenario I have said that I have gone into my maintenance and settings and I have this. Selected the tab called screen designer in the navigator and then the screen comes up which say what entities who profess would you like to focus on now. I would like to configure your company contact sales projects or in the next version the request screen. And in this case I have said that I would like to play around with my project cards because I have some project types. Webinars and conferences they have other data than a normal delivery projects that I have. And this is the use case in this part I would like to have all conference and webinar projects look a bit different have another set of fields than all the others. So let's play around with it and see how this plays out. So I go and say add a new layout. I base it on the default layout and I give it a name that's basically so these are. I call it to the name conferences I said OK it's conference and webinar who the type of project that's going to have this layout. And then I can start editing that layout and say that OK. In this case I would like the type to be up in the header because it should be always visible. I want to make it large and really visible. That's the first step I take then I will start to say OK how are these fields the number field and don't use that often for this so I can either remove it or I can move it to a place where I don't use it. But I have a budget field that is important to see on the main page. And of course what else. Yeah I have the event date of course which is specific to these kind of projects. They should really be up there on the front page. And that's basically it. Now you have made a different layout of this screen for your product project screen when it comes to webinars and conferences. So that easy it could be done. Not scary not hard but you should play around with it to see how you can optimize your views inside super office. This is I think very interesting for many people but they require the development tools to access this particular capability. Develop the development tools that's that's correct. I don't find really any reason why someone shouldn't have development tools. It gives you such a wide capabilities of making super office fit your company needs. So that's a no brainer for me. Absolutely. We have one more nugget to share don't we. Yeah I would like to also say something about the document management part that we have been working on. People have from time to time told us that OK. You can create super documents in super office and you can edit them of course and you can save it and find them later on. And they love the fact that you can link a document to a sale or to a project or to a company and then retrieve them afterwards and and use this as normal. But sorry. The way of working with documents has changed. People would like to co edit the document work on the same document together at the same time leaving their notes changing their chapters. Also seeing revision history sharing it with others. So the the Windows 365 platform is unique for that. And they will really like to say that when I create the document inside super office it should have all the capabilities that you have if you use Windows 365 or their SharePoint document platform. So that's what we've done. It's free. It's out there. It's available for online or super office cloud customers only but that's the nature of connecting clouds to clouds. So this is a requisite. And it basically for a super office user it's like it's always been but you have all these additional bonuses of moving it in into the SharePoint platform. So using collaboration functionality having one common repository for your whole company so everything could be fine within your SharePoint site. And of course no need for locally installed software because you are doing this through your browser so you don't have to use web tools or install web tools on your computer if you have moved your document library into your SharePoint thing. Okay so seeing is believing right and we will have to. I will just show you something that every super office users does all the time when he works with documents. So let's just say here I will create a new normal document as I'm used to. I connected to my project or to my sales. I write my title and just opens the document or creates it. Then as you're used to open in Word because this is a Word document but it will open in the SharePoint version of Word or the online version of Word browser. You can of course say edit in desktop app if you have that but you just work with your document as you always done. And when you're finished you have it inside super office as any normal document and you see it in the preview and you can just double click to open it. If you move inside SharePoint you will see that when the page is reloaded that the document turns up in SharePoint as any other SharePoint document. You can access it from within the SharePoint site and super office documents there. You can navigate here in SharePoint and you can also see all the data coming from super office has been transferred into the SharePoint properties of these documents. So you can start building views and search for actually super office data within SharePoint. Another example here is this is a document I wrote to Camilla Bowman and I can search here and it will automatically give me these properties because they are transferred from super office. And you see in this document I wrote the text hello to a person called Bowman and it will be found directly inside your SharePoint. So combining the power of creating super office based on document templates ending up in SharePoint where people can work together on it. See revisions get the restore a backup of the document if you've done something wrong and also search across it build SharePoint views to share with other users even push them into Microsoft teams to have maybe a document space for each project or something. So the number of capabilities has really opened up by switching document management not only being isolated super office thing but moving it across the whole platform both from super office and from Microsoft 365. That's great now this and all the features that you talked about today are so valuable for so many people and they certainly reflect the product vision you shared with us earlier. Now we of course know that there are more to come but can you share a little bit about the upcoming roadmap for us. You know in super office we don't really love to talk a lot about things not there yet. But as you saw from the roadmap there are three major project and one of them is going to be available in as at least as a pilot in Q1 next year and that's the new edition of service. It's merging request management into the main super office client so that you have a seamless way of working with requests in common quest. Both if you are a service agent but also if you are working in marketing and get your leads in there or if you're working in sales and get the questions from your customers that you would like to address. Right away so this is maybe the biggest launch we will have early next year and we have also started these two other projects here which they are really fun to start digging into but we have respect for the size of them so we will launch also these in steps. But we will remake the diary and appointment and invitations so that it's less clicks more obvious how to do it and more guided way of working with activities and appointments. And last but not least the marketing automation flows is is a key element of the next year's roadmap so we will we have already started. But this is a bigger project that will have to but we will deliver something during next year. Well this is fantastic. So that's basically it and if you're curious about what just follow you guys. Yeah. To see what what comes up you are so good at picking up small and big changes that should benefit you as a super official. Now this is brilliant and we can't wait to share some of those news next year. And as you said if you're curious to know a little bit more details there there's lots of information in our product roundups and all the additional information that we provide around that. Now before we round up for today we actually do have one small new small but important new piece of improvement to share with everybody. Yeah. And your team Eric have also made some improvements on how we search in the navigation bar and free text field. And we have been using and loving this improvement internally. And now we're ready to share this feature with everyone. That's correct. The features pushed to all existing. The surface cloud customers already. It will be pushed to all onsite customers just after Christmas on the first release of Christmas. And it's basically all about trying to build a better search experience when you use the free text search in the header or in the navigator. The main thing is you should never have to type percent something to say contains it should understand that by default. You should be able to search through a wider set of attributes. So if I type in a project number it should find the project not having to type the correct name or remember the correct name. Or if I type an address I could give get. I know that they are in Oslo and they were named like computer something so you can type computer in Oslo and it will give you the suggested things. So play around with it see if it's. Gives you what you expect. It should be like a Google search really when it comes to the different things you shouldn't really have to be careful about what you type in. You should type in what's natural for you if it's a start of a last name and beginning of a company name and it should give you everyone who's named that and works in that company. So you shouldn't really care about what you type it should be as helpful as possible to to give you the things that you would like to do. And this is basically implemented through the navigator search and also in the free text search on the top bar of the surface. Okay, so it's not applied everywhere like for example in dialogue. Not yet not yet and mailing but screen by screen they will be in there but the starting point of searching in super office when you want to end up with one thing. One person one company one sale or something is usually through the navigator or the free text search that is the starting point. That's great. And I suspect that many users will be glad when they can stop using the the secret percentage time assigned to free text search. So I think this is great. Yeah, it's something that you need to learn specifically and remember and not having to care about that I think is great news and so far people have been giving very good feedback on it. I think this too is an example of the ways that through the product you look to improve and help people do more and be more productive in their everyday tasks. I love it. Now, all all of this has been brilliant. Thank you so much Eric and and with that we basically like to say thank you to everybody to take their time and listen to this and to learn more about what's reasoned and new features available in super office. So till next year. Happy holidays. Bye.


But before we get to the new, we have some news for some updates. In case you've been looking at our product photos, you'll probably notice we have some of the new quarters coming out. The U.S. Mint has Sally Ride, Maya Angelou, and more, and we have lots of different coins as they are released. These are the women coins. American women coins that are out and we're very happy to add these. Speaking of, we just got all of our new certificates to be a woman business enterprise certification, a woman home small business certification, a WBE certification. This is a woman-owned business enterprise. So lots of folks are like, I want to support women-owned businesses. Well, we are official. We renew every year. It's really complicated and hard. It is like hard. It's not like you get anything. There's no tax benefits or money. It's just like... We're just now on a list of companies that happen to be women-owned. So if you want to support a company that's woman-owned, that is us. And then we also, because this is on the bottom of our page, we have this on the woman-arty and woman-owned business enterprise. And you probably notice there's a new little logo at the bottom with an M on it. What is that? McDonald's? Well, no. When you click the M, it goes to Bastadom. Now, this is a federated service. So we thought back in 2017 that Twitter wasn't going to make it kind of weird. So we haven't had an account since then. And we haven't really done too much with it, but now is probably a really good time. More people are... Yeah, you can find us over there. Yeah, and we have that little link on the bottom of all our pages. And we'll be doing more with these federated spaces, the Open Indie Web. And in case you're wondering, we're a silver sponsor. It's important to us because this is still currently a free service. They're trying to keep the protocols good for everybody. So we wanted to support it. So that's some of the things that go into Adafruit. And when you spend money with us, that's what we do with the cash. So speaking of, Lady Aida, we have got some new products. Let's kick it with some new products. Okay, we've got a bunch of these snap action blocks. Okay, so this is a three to nine version. And I'll go through all them real fast, and we'll just grab them all on the overhead. So it's a three to nine reminder. You can also, any time you go to the pages, we have a selection that you can see all of them in one spot on each page. So that was a three to nine. This is the two to six to input six output, one to three times two. This is a one to five splitter. And then those were like the ones that go like one to N. And then these are one to one. So this is six and six outputs. It's like one to one. We also have the three in three out one to one version. And then finally, we've got the version that you can snap together. That's cool. Yes, this is the, you know, it's one to one. And it's like individual and they and they can click together to make Voltron Voltron or it's just large snap block. You can see on the end, there's a little plus and then what are these things? Those are the buckle blocks that let you connect multiple of these together. If you want to like, mount them. These are little buckle blocks. Okay. So now let's show them on the overhead because they're yeah. So it's three to nine, three to nine, two to six, one to five, one to one. Yeah. One to one times six, one to one times three and then the one each individual. Okay. So let's show these off. So yeah, they're, you know, they're this, this is the only one that's not clear. I like the clear ones. I couldn't get this one in clear, but the West them come in this nice clear design, which is cool because you can, you know, you can actually see how it works. You take your wire, you can use stranded or solid core.  These are good for, you know, many amps, they're distribution blocks. They do have little mounting holes on them as well. So what I like about these is they're color coded. So, you know, this one wire goes to these threes. This is good for a fan out. You know, there's people who are always people who are like, Oh, I'm doing like a neopixel thing or motor power and I need distribution wiring, like for a lot of servos or a lot of motors or a lot of LEDs. You'll do the job really well where you have like, you know, power, ground and data, and then you have three outputs each. And then if you don't need something that big, there's the, this version, which like I said is this is three to nine and this is two to six. So again, one input, three output. This is good for like power and ground. I like how it's red and blue even. So, you know, you can get your power signal, power and grounds, no data signal, but still you could use this for like power fan out. And then this is also good if you have a lot of signals that you want or power that you want to distribute. So, one input and then it's connected to all five of these outputs. So, these are the fan out versions. And then there's just the like, okay, I want to just, you know, connect two signals together. So, these only go one to one. They're not connected between each other. So, red goes to red, blue goes to blue and that's it. And then we've got the clear version that's kind of small and cute. Again, good for just jump ring signals together.  So, this is the version. Let's see if I can line these up. So, this is the, yeah. So, here goes this.  So, it's like, you know, it's a little bit larger than the ones that are all in one, but you can of course create any number you wish in a row. And then finally, the buckle blocks, as I mentioned, these are good because you can use these to snap together. So, let's see, it doesn't work with that version, but it does work with this. So, it works with the, these are the only things that are hard to put on, which is good. Hold on. Let's see how these, they definitely go on because I got them before, but it's just hard to do. My hands out. I don't want to break this either. There you go. One side and then, okay, tough, but firm. And this is what it looks like, you know, you can connect these side by side and then you get the mounting holes in the center because these don't have mounting holes the way the distribution fan out blocks do. So, you know, mounting holes, you also, of course, tape these down. You get two buckles per. So, you know, a wide range of these snap action blocks. They're similar to the WAGO blocks are not official, you know, WAGO style, but I do like the colorful arrangement, which I think is worth investigating trying out this version. Okay, next up, some hardware. Yeah, we have another feather from Unextracted Maker. This is the ESP32 S2 Neo. It went to the matrix. It came back out and it's got LEDs. It's got a cute 5x5 grid of neopixels in the center. So, really fun if you want to have a little scrolling text. 5x5, as people know from the micro bit, is enough to have little scrolling text messages or miniature graph or little icons. We just did a project, Liz did, where it's a weather meter, but it uses little 5x5 icons for like snow or sun or wind. So, you can actually do quite a bit with just showing the display or graphics on a 5x5 RGB matrix. There's also a Stem IQT port. Of course, it's ESP32 S2, so it's got Wi-Fi. It can run circuit Python. It can run Arduino. You can battery power it. You know, it's just a fun, got little bling going on there, which I dig. And then there's, it looks like there's even an extra neopixel to the side as well. So, you can use one for indication and one for display. Okay, the star of the show tonight besides G-Late 8, our community, our customers, our team, and everyone who helps make this thing go is... A little MOSFET motor stemma. So, we are trying to have a couple little help or add-on boards. Especially in the forums, we see people who get stuck trying to build basic electronic projects that require a breadboard, but they're still, even though they sound simple, they're kind of complicated. So, a lot of people want to say control is solenoid or a motor to turn on or off or turn a fan on or off. Here's your biggest fan. It's a small fan, but it's a nice fan.  And then you also have to have your kickback protection diode. And a lot of people, like, get the diode wrong where they forget the diode and they fry out their microcontroller board because the power supply ends up spiking. And it's kind of a downer. So, we thought, like, let's make a little add-on board that is, you know, solder-free, great for use with a circuit playground express or a microbed or any microcontroller board, really, and just makes it really easy for you to turn on or off a load, you know, a inductive load up to 1 amp, one and a half amps continuous. You can peak it, like, you know, three amps. And it can do 20 volts logic up to or 30 volts power. And of course, that you can have it switch a 30 volt power signal with a three volt microcontroller line. So, that's also kind of nice. It's, you know, it's a MOSFET. So, it's separated logic and power. So, here's a little demo. I can just show off how. You're going to show the fan live. No, I'm going to be a fan. So, it uses the Stema, not StemaQT, but the original Stema connector, which is a JSTPH, with ground power and signal in. And you can always use the breakout boards here if you want to use it on a breadboard. But for a lot of people, this might be nice. It's solder-free. And also it means the wiring is done for you. You have a good wired connection. If power is good, the green LED is on. And then these are non-screw terminal blocks. So, to release or insert, you push down. I'm using a screwdriver, but you can also, you know, use a pen. And then you can insert wires in and release to have a nice strong connection. These are the really good WAGO SMT terminals. So, they're nice and strong. They don't, they're not brittle at all. We had some before that were brittle, but these are really nice ones. And then on the other side, you know, I have the alligator version just to make it easy to connect to my circuit playground. And then on pin A1, what I have is just the blink sketch, you know, with the pin logic going high and low. And you can see that when the signal is on, you see the red LED, so it's good for debugging. And then on the opposite side, you see it just turns on this fan, or it's a high-power LED, or it's a solenoid. Whatever you wish. I just wanted to make something that was only a couple bucks that made it really easy for people to do these kinds of projects. And don't have to worry about, you know, the kickback diode about a really well-specced MOSFET. There's a nice powerful one. I think it's the Alpha Omega 3401, which is a, which is a nice high quality and channel FET. And plenty of debugging output to make it really easy to tell if your signal and power are good. So, that's the star of the show. All right. I'm a big fan. Yeah. And this kicks off our OnlyFans segment. Okay. That is new products. Thank you so much, everybody. We'll be back throughout the week and more. This is the last one of the year. We'll be getting this video out so there might be a little bit of overlap between 2022 and 2023. But we are back and more. See you all later. Thanks, everybody.


So this multi-tap is beyond unique. For starters, it actually does more than just tickle enemies. How's it going guys my name's DPJ and if you enjoyed the video leave a like really helps out and if you like what you see and want to see more be sure to subscribe. Also before we go any further for all your gaming needs and how much of a platform you play it on, at amazing prices and incredible weekly deals check out G2A linked within that video description. So the weapon I will cover today is nothing other than a custom made multi-tap. Now when I see the multi-tap I think of a weapon added just to make up those numbers. It's easily one of the worst weapons I've used in the past. It just doesn't do anything to those enemies even though on paper it isn't too bad and it also has that tracker dart feature to it which is pretty cool but the fact that this weapon is just stupid weak it doesn't matter what features it has and it's a weapon I don't think I've seen anybody rave about. Well today that changes as today I've been in this custom made monster of a multi-tap which is really closer to how it should have been in the first place. So this weapon was created by EvilXJokes who creates some of the best BR3 weapons in the game and if you do want to check out his catalogue you'll find his channel linked below. Upon being sent this I didn't think it would be anything special I'm not gonna lie to you guys but I was wrong and it is. From its reload animation that tracking singularity to the weapon and how it performs and has been customised is truly unreal. It hits all those right spots people. Now you can see on the screen now what this weapon is capable of it's truly great with that extra damage and that mag size is things unstoppable and in the hands of my digiclone it does crazy things well like most weapons do. But yeah like I said I don't think I've seen anybody talk about the multi-tap I mean does anybody even rave this weapon I don't think they do but like I said this changes that this multi-tap is unreal so do you guys like look at this thing and while always like the concept of the multi-tap we just found it was just too weak to consider while people now has your chance to get your hands on this little monster and well it's pretty simple drop a like on this video and leave a comment down below with the platform you play on and your game attack or join my discord link within the video description where they should go into circulation over the next few days but yeah guys this is definitely one to add to the collection that tracking feature just makes this weapon unbelievable and if you guys want to try it out you know how to get your hands on it and I'm that note guys the end of the video has arrived if you enjoyed it leaving a like really helps out and if you like what you see and want to see more be sure to subscribe but guys thanks as always for stopping by hopefully you enjoyed the video and hopefully I will see you on that next one


Hello friends, welcome again to this session on algebraic identities and today we are going to take up one new special identity which is called Sophie Germain Identity, okay. Now this is a French mathematician Sophie Germain and she was in 18th century. So she was from 1776 you know to 1831. So this lady came up with this identity and the identity goes like this. So a to the power 4 plus 4 times b to the power 4 will be equal to a plus b whole square plus b square as one factor and a minus b whole square plus b square. Now this particular identity becomes very very useful if you have to prove that some expression is not a prime. Also if you have this kind of an expression then you can factor it in these two factors. Now let us see how it is derived. So a square a to the power 4 plus 4 times b to the power 4 can be written as a square square plus 2b square whole square is it like this. Now you can see this particular thing resembles some a square and this one resembles b square isn't it. So a square plus b square is there if I get 2ab term as well then I can complete the square and hence I can do something about it. So let us see how to go about it. So hence if you see a square whole square plus 2b square whole square and then we are adding 2a square times 2b square why because I have to complete the square and since I am adding this so I have to just you know subtract this item from the expression. Now the first three terms these three terms complete the square and it becomes a square plus 2b square whole square and this term is reduced to 4a square b square again if you see the whole expression is reduced to a square minus b square form isn't it.  Now if you see again there is a square term of a binomial so if you see how 2b square can be split into b square and this b square isn't it. Now if you club them together a square plus b square plus 2ab you know already this is a plus b whole square and this b square comes here plus b square and similarly here also a square plus b square minus 2ab comes to a minus b whole square and this b square comes here okay so hence why did we learn we learned this particular identity called so feature main identity wherein fourth powers are factored and fourth factor fourth power especially of this type there has to be a four right so a to the power four plus four times b to the power four can be expressed like that isn't it now let us see an application of this identity so question is prove that n to the power four plus four is even is never a prime number is never a prime number for all n greater than one our n belongs to natural number set that is n is a natural number clearly if n equals to one so one plus four is five which is a prime number so hence this condition has been given so n has to be greater than one so how to solve so n to the power four plus four can be written as n to the power four plus four times one to the power four and now using Sophie German identity we can say let us say a is equal to n and b equal to one in that identity so n to the power four plus four to the power four into one to the power four can be expressed like this isn't it n plus one whole square plus one square times n minus one whole square plus one square so this is identity which I'm using I'm just substituting n for a and one for b right so hence this can be factored into two factors n plus one whole square plus one and n minus one whole square plus one right so there are two factors over and above one and the expression itself so anything which has more than two factors will never be a prime so whatever be the value of n you will always find n plus one whole square plus one and n minus one whole square plus one as two factors of this given expression isn't it so hence there are more than two factors and hence n to the power four plus four cannot be a prime number isn't it so using our Sophie German identity we could prove that this expression will never be a prime if n is greater than one


So, my name is Enrique Vallabó, I'm from Colabora, and as electronic engineer I didn't learn much about Linux in the university, even so I learned as a hobbyist that was 20 years ago. My first job was not really related to electronics, but was related to Linux, which was my other hobby. I started joining in a big company and started programming some drivers in C++, I'm playing with Corva. Anyone remembers Corva? What is it? Wow, one person. It doesn't matter, even I remember nothing about it. But yeah, after a few years later I got fired, I was fired of this company, but I was lucky. I was lucky because then I had the possibility to start in a very small company. We were three people, all dedicated to electronics and engineering, and our first job was to create a computer model based on an ARM processor for our customer. We started selecting the processor and evaluating a bit the evaluation kit that the vendor provided, and we thought that would fit on our requirements and we started developing the new amazing board. We developed the schematics and did the prototypes, and then we needed to bring up the board and it was a pain. We made a lot of bad decisions. The first one that we made is to change the memory and do not use the same that was using the evaluation board, and it was a pain. Even when we tried to put that board, even the board water didn't start. But although we suffered a lot, we also learned a lot, and at the end we succeeded. Yes, we succeeded six months later, but we succeeded. Since then I did the bring up of different boards, and this talk is just my experience trying to explain a little bit how to bring up these boards a bit better. This is a little bit the agenda. First, I want to introduce the concept of the board bring up for those that know nothing about this concept. Then I will try to explain a little bit the basic process and the steps that need to be done to develop a new board. I will try to explain what's wrong with this process and why even can kill a project. And then I will try to explain my experience on how software can help us with the with the different hardware phase to get better a bring up. And finally some conclusions and lessons learned, tips and tricks that I hope that will be helpful. And at the end I will be really happy to hear about your bring up experience if someone wants to explain a little bit. So board bring up is the process of validating both electrically and functionality a new circuit board design including the porting of a boot firmware and the development of a board support package. This process can take sometimes a lot of time and also a product never gets to the to the market because the development files in this phase. So board bring up is a very important step in the development cycle of a new product. In this process usually there are two different teams involved. On one side there is the hardware team and on the other side there is the software team. Continuing with the bring up process of a new board the process starts to the process to create a new board starts with the hardware team. The first step is select the the various integrated circuits, sensors, displays, connectors and all the components needed to ensure that the design is working and fits well with the specifications and with the target retail price. Then the second step is to create the schematic design or the diagram. The schematic shows how every component from microprocessor to sample resistors connects together. Once the schematic is done we need to create the design for the printed circuit board also called the PCB which is the physical board that holds and connects all the electronic components. After that you will create the bill of materials and this is usually created by the schematic design software and the bill of material is the part number, the quantity and all the component specifications. Then you have to create the electronic prototypes. This is usually a two-step process. The first step produces the very printed circuit board and the second step is having all the electronic components soldered onto the board. Once the prototypes are done the hardware team needs to verify that the board has been assembled correctly. There are a number of tools that can help to perform the assembly. For example optical inspection but this is not used in the prototype space. It's used when you go to production. And finally we need to do the basic hardware test to ensure that all the devices on the board are operational and this involves the test the power rails, the clocks, the basic functionality connectivity and what happens here is that usually the hardware team does a very basic test and gives the board to the software team to finish the test. On the software side the software team needs to cover different parts. Some components of the board that have specific functionality might require a firmware programming so a firmware development which means that it has some cost. Then we'll probably need to port the bootloader to the new board and take care of the memory initialization, do a basic board initialization and set up a way to be able to see what is happening. For example set up just a serial port of the book. Then starts the programming of the kernel drivers. If your board is based on a vsp maybe you have some drivers that are already developed but if not you need to develop the drivers that are missing. Then there is the software stack so you need to choose the right software stack for your project and of course there are a lot of reasons you may choose one stack or over another but might be the appropriate for your requirements and finally there is the application development that needs to cover all the user and customer requirements. So let me explain a little bit what's the problem with this process. So the problem or a first problem with this process is that the development is linear so that means that goes from hardware to software. So first the hardware team selects the components that they think will be good and this is the schematic. They assemble the prototypes and does some basic electrical testing and then gives the boards to the software team. The software team can start from zero or not it depends but it's most likely that they start based on a board support package provided by the vendor. Then you will need to start porting the bootloader and after that the kernel and maybe do some firmware modifications and once the kernel runs the software team starts testing that all the board the whole board is functional but at some point what happens is that the software team discovers a hardware back. If it's easy to solve this hardware back maybe with a small modification with a small hardware modification the software team can continue with the testing doesn't matter. If the hardware back can be fixed with a modification of the board we will need to a prototype respin that fix the problem and make another prototype which means more cost. So on every respin you lose money and generally the planet two or three prototypes spins always ended up with four five or even more respins because you always in the software team always found or finds problems with the second prototype that they didn't catch with the first and find problems with the third prototype that they didn't catch before because chasing these kind of bugs can be time consuming and cause missing deadlines and even kill a project. Also when the software team finds a back sometimes you are in the fuzzy lane between the hardware and the software and you don't really know if it's a hardware problem or a software problem. Sometimes the hardware team and the software team discuss about the problem and with the responsible and gets angry and well at the end it doesn't matter who is the responsible the important thing is is catch as much as possible errors with less respins. So catch bugs like catch bugs here is like the the chicken egg dilemma because you need to you need the hardware to test to test it but most tests are done by the software and your tests are progressing while while you are testing the the hardware. So actually the well the number of respins of course depends a little bit on of the hardware complexity and as I told you before what you really want is catch as much as possible bugs in a prototype and avoid as much as possible respins. So as a consequence you lose less money and spend less time. It's for that that one thing that is not very usual but I think that will be good to introduce is that your hardware team and your software team must work together and when I say that they must go work together I would say that they must work together from the beginning because there is a lot of work that the software team can do when the hardware team is under development of a new war. So let's see how the software team can help the hardware team and let's start how software can help us with the the component selection phase. So basically here you must select the main processor the and the other integrated circuits for the main processor you can evaluate the the board support pack the board support package is the first thing to do but it's also interesting evaluate the main line support of this processor this can show you if the vendor is doing things well or or not. If the vendor doesn't take care of the software that's a bad notice for you and trust me you you will have problems in in the future being forced to to use an all or deprecated vsp for the other integrated circuits check that the the driver is is always upstream and if the driver is not upstream but it's in your vsp take care because can be free can be full of horrible hacks and finally and as an extra note I saw a lot of hardware engineers use lots of microcontrollers so my recommendation is don't overuse microcontrollers because microcontrollers will need a kernel driver and a firmware and sometimes there is a big software cost here and that's a little bit an example of of a vendor kernel in this case is TI which has a policy that tries to to upstream things they release a vsp version based on on a long-term kernel as you can see in this graph the number of commits and file changing between the the vsp release and the stable kernel is reduced every time they release a new vsp so you need to consider that not all the processors are supported on on all the vsp's but this indicates a attendance so take a little bit these numbers with with cauchon uh with the schematic how how software can help us with the schematic is a very is a very good practice let the the software team review your your schematic you you will be surprised at the the the bugs that you can find just doing the the device 3d file for example yes i know that this is a a little bit dta specific but it's it's also a good practice uh take a special attention with with the pin control settings and the state of these pins when you go to to suspend to ram for example uh also taking consideration the the enable of the integrated circuits and and the regulators and it's the full state in this is by revising the schematic using the device 3d for example you can also catch crosser lines for example crosser transmit and receive signals for urs or spi and also is a good thing have a list of all the device all the device addresses of a of a boss to to avoid avoid conflicts and this is a this is an example to try to explain that the hardware decisions has direct influence to the software in this case here the problem is that we need to control two displays but the the sock is only is only capable to handle one the first prototype implemented a solution that was put in the middle between the sock and the displays a microcontroller that acts like like a bridge the sock uh first selects which display to send the video data sends the data and the microcontroller sends the video data to the to the corresponding display in this case was implemented all via i2c which means is a bit slow for for video data and from software point of view that means that uh we have the application that needs to write to the device to the video device zero or one we we need to create also a specific kernel driver that talks with a microcontroller the kernel driver can be the same but you need two two instance of the driver and finally you need to develop also a custom firmware for for the microcontroller when when we receive it the the board with with this with this solution we did some software effort to make it run properly in the kernel site and in the application site but didn't work well because the the performance was was was really bad so we worked with the hardware team and decided to to change this and then implemented another solution uh that's in this case there is a FPGA between the sock and the and the displays and the idea is that the sock sends twice the width per the height and the FPGA just splits the the data and sends it to the proper display from the software point of view we needed to create the the bit stream of the FPGA to split between the two displays but the kernel driver in this case is is the display controller of the sock so the only thing that we needed here is adjust the the timings so from the application point of view and the only thing that needs to know is that if it writes to the first half of the of the height resolution will go to the first display but if it writes to the second half of the height it will go to the second display uh that solution had less development cost and worked a lot better in the next phase it which is the the bill of materials uh yeah to be honest i'm not sure i'm not sure how the software team can help here so i'm open to your suggestions uh the only thing that comes to to my mind is that sometimes an alternative part number might have different software support um as you example is when the identifier of the device is not recognized by by the driver but this is a simple feature because you need only to add the identifier in the in the driver but i also i remember i remember some some alnands that were pin to pin compatible but the driver was was was really different so needed a different driver uh in this in the next phase which is the the the PCB prototypes uh you in this phase you can start planning your test so prepare a stress test and performance test for every device that that you can think is in your board prepare outs to the connectivity test and how you will connect to to your board via serial port via ethernet etc and think a functional test for every device in the board a functional a functional for example a functional test for your real time clock or a functional test for for a light sensor think also uh about how you can test this you can develop a software to test this or you can simply add some test points and check that some signals are are right and and finally the the big question here is if you do automated or manual testing of course yeah automatic testing is is better but sometimes you can do to test the the hardware you can do automated automated testing or you need to to develop extra hardware to do this and finally there is with assembly verification a step it's important to do the stress test and the throughput test test the RAM the non-volatile memory for example the the different buses at the maximum speed and it's important don't forget to test everything everything that is wired in your board so everything that is in the schematic even the driver is not using it for example you can have a chip that has a wired IR cool but to the shock but for some reason the driver does not use it but even though uh think a test for it and test it because maybe you you will need this later uh yeah and finally in this phase you can you can do more high-level tests functional testing against the the business requirements of of the of the application run user acceptance testing to check that the the the solution works for the the an user and do regression testing every time a hardware modification is done because might solve the problem that you are working might might solve the problem that something is working but you need a you do a modification and then you you break the one thing that you are already tested some some conclusions well to to both successfully for the first time with mainline there is there is no secret because what you only need is that your hardware must be supported in mainline so for that selecting the the right components when you design your new hardware is is very is very important and one of the recommendations that i can do i i suggest to do is is up follow the rule well upstream fierce even before you have the the fierce prototypes for example you can have you can use evaluation boards and and a breadboard with a specific device to develop the driver before you get the the real prototypes that will really help you help you later and finally some some three three lessons to learn it yeah in my experience review the schematic from the software point of view can help you you to catch a lot of errors sometimes in the review of the schematic we found fortunately a lot lots of errors another thing is try to develop the software as much as possible even before you have the fierce prototypes uh even i recommend to develop the of course the the drivers that are on your board but also the the final the final application that because that gives you a good overall of of what do you need to to exactly test um and important is that before doing a hardware spin which has some cost always run all the test again and test for for the the different regressions because fixing fixing something can break something that you already fix it and well that's all it's a bit of of my experience trying to to bring up different boards in different especially for small companies that that doesn't have a lot of a lot of resources but that just looking at at the software fears can help or we can help them to to to develop a better hardware and have the possibility to run to remain line or an extreme version more likely and well that's all thank you very much