The Kraft Foods Company presents Willard Waterman as the Great Gilded Sleeve. The Great Gilded Sleeve is brought to you by the Kraft Foods Company. Kraft makers of Belvita, the famous pasteurized processed cheese food that tastes so good and is so good for you. Yes, Belvita is another of the Kraft family of fine foods. The foods you can depend on for delicious eating, for wholesome, healthy eating. So remember, to get the cheese food of quality, get Belvita, the cheese food that's made by Kraft. Well, in the town of Summerfield, it's the day before Easter, and the Great Gilded Sleeve's family is making elaborate preparations for the occasion. Marjorie has selected a new Easter outfit, Leroy has a new suit, and they've resolved to do something different this year. And the Easter Sunrise service. Of course, the Great Gilded Sleeve hasn't heard about these early morning plans. It's something I've always wanted to do, Leroy. Yeah, it'll be keen. Boy, I can't wait to get up at four o'clock in the morning. Let's go talk to Anki. Anki? Hey, where are you? In the dance, gentlemen. Are we interrupting anything? No, not at all. Just glancing through the paper, looking for an Easter gift for Paula. Oh? Yes, I could get her one of these two-pound chocolate Easter eggs. They're not too expensive. Well, if you want to be cheap, why don't you get her an Easter rabbit and let him lay the eggs? Leroy, I'm not trying to be cheap. I'm just trying to hold down the expenses. Easter's getting beginning to cost as much as Christmas. Speaking of Christmas, do you know what I want next time? Leroy, please. Now then, what's the purpose of this delegation? We have the most marvelous idea. Tomorrow we're going to Sunrise service. Yeah, we've got nothing. Four o'clock in the morning. Four o'clock. We'll have a good time. Anki? Just leave quietly and come home quietly. Anki? No. But Anki, the sunrise will be beautiful. Anki, I've seen the sunrise. I worked my way through college delivering milk. I'm going to the eleven o'clock service the way I always do. I'll eat my sleep, so I'll be alert when I pass the collection plate. I don't want to drop it again. Well, of course I can drive Leroy and Birdie to the service, but I wish you'd come along. Is Birdie going? She's singing in the choir. A hundred voices, Anki. Well, I would like to hear Birdie sing. If there are ninety-nine other voices, I wouldn't hear much of Birdie anyway. No, no, it isn't that Birdie. I intend going to the eleven o'clock service tomorrow. I have my day all planned, a very busy day. We all have a busy day ahead, Anki. Yeah. I know Birdie's going to be busy. Birdie's going to sing like an angel at sunrise, and she's going to fly home and bake the ham. You ought to see Birdie's choir, Roba. Really? Oh, it'll be a beautiful spectacle, Anki. See, there he'll be banked with flowers. Yes, I read about that. Well, I've been there every year that's worth it, just to hear those trumpets when the sun comes up. It is, Birdie. Oh, Easter's such a thrilling day. And Anki, you'll see all the beautiful women in their new spring dresses. Hey. Well, a few children in six. Oh, boy, I'm glad you changed your mind, Miss Kilsie. Well, I didn't exactly change my mind. I've been considering going for some time, but I wanted to be sure all of you were willing to get up at four o'clock as I am. Oh, brother. Look at Birdie's window. They're all decorated for Easter. See, that rabbit holding the talcum potter looks just like Judge Hooker. You know, I think I'll go in. I still don't have a gift for Paula. Hello, Pee-Vee. Hello, Miss Kilsie. What can I do for you this morning? Pee-Vee, what would make a nice Easter gift for Paula Winthrop? Well, Easter's usually a little chilly. How about a hot water bottle? Oh, Pee-Vee. How about some perfume? Women like to dress up for Easter, and a good perfume like this is the crowning touch. How much is it, Pee-Vee? Twelve dollars an ounce. That's the crowning touch. Well, what the heck? Wrap it up. It's Easter. Very well.  Yes, indeed. Pee-Vee, guess what important official is getting up at four o'clock in the morning for the sunrise service? Reverend McNair? Well, he's got to be there. I'm thinking about a fellow who's just volunteering. Yep, I'm thinking a little family. And then I'm fashioning the collection play to the eleven o'clock service, too. Good for you. I went to both services one Easter. Is that so? I didn't sleep the night before, not wanting to miss the sunrise service, and by an eleven o'clock my eyes were so red I wore dark glasses to church. You did? You know what the minister did? He lectured me for staying out all night. Oh, my goodness. But Mrs. Pee-Vee and I always enjoyed the sunrise services. Of course, it's usually a little foggy at that hour, but... Well, I haven't been up at that hour since I was an air raid warden. Well, you'd better take a flashlight. There's a tendency to bump into trees. Oh, and if you're showing off a new suit, you, well, take a cushion along. Pee-Vee, I'm not the sort of person who just goes somewhere to show off. I'm wearing my old blue search. Well, you can't hurt that. Yes, yes. It's quite a climb up Cedar Hill, Mississippi. Are you trying to discourage me, Pee-Vee? Oh, my no. I consider it quite a rewarding experience. In fact, Mrs. Pee-Vee and I would be going again this year if she could stand the track again. Settling for the eleven o'clock service, are you, Pee-Vee? Yes, but between you and me in the gatepost, I'd rather get up at four o'clock with you than go to the eleven o'clock with Mrs. Pee-Vee. Well, I don't follow you. Miss, she insists on wearing her new Easter bonnet. What's the matter with her, Pee-Vee? Well, that bad, huh? She worries. It's one of those dove-on-the-nest affairs. Oh, Mr. Gildish, I don't mind having people pointed at Mrs. Pee-Vee's hat, but when bird dogs start pointing... Pee-Vee, it can't be that bad. No, no, I wouldn't say that. Pee-Vee, you're ready for the sunrise service. I wonder if I will need this flashlight Pee-Vee sold me. Who's that? Oh, the judge. Judge, what do you mean, diogenes? With that flashlight, you must be looking for an honest man. Here I am. You all right, Judge. Hop in. I'll take you home. Thanks, Horace. That's where I'm headed. Gildy, why are you carrying a flashlight in the middle of the day? Well, I need it in the morning. I'm getting up at four o'clock. You're going to the sunrise service? You bet. Then I'm going to the 11 o'clock service. Well, you must have a new suit you want to display. Judge, you're as bad as Pee-Vee. I'm not going to church just to show off my clothes. Besides, I don't have a new suit to show off. I see. Here's the bump, Gildy. What buck me in the back of the head? That's my canteen. Canteen? What is all this junk in the back of your car? There must be bottles, blankets, folding chairs, and a buffalo room. Judge, where are you going? On a safari? I'm taking Miss Matterhorn to the sunrise service. Do you need all this equipment? Well, you have to prepare for it. You're not just taking a flashlight, are you? Well, I... Besides what I have in the car, Miss Matterhorn is packing a lunch basket. Lunch basket? The road to Cedar Hill is narrow, Gildy, and with several hundred cars up there, it takes hours to get home. Miss Matterhorn and I enjoy the service, then spread our lunch and listen to the singing birds and the clash of bumpers. That eleven o'clock service looks better and better. I thought it was all settled that you'd go. Now, mind you, they can conduct the sunrise service without me. You, Leroy and Bertie, go and enjoy yourselves. I don't know why you don't go. My dear, I might not get back in time to pass the plate at the regular service. Judge says traffic is pretty heavy out there. Auntie, you've just cooled off on the idea. Well, I'll admit I'm not as keen about it as I was this morning. Why? Well, PB and the judge nettled me. They accused me of going just to show off my new Easter suit. But you don't have a new Easter suit. You just don't want to miss out on your sleep, that's all. That has nothing to do with it. I'm staying home as a matter of principle. All right, Auntie, if that's your final decision. That's my final decision. All right, Bertie. Well, it's Paula. Hello, Dr. Morton. Marjorie. Hello, Mrs. Winthrop.  Oh, really? I have a little Easter gift for you. Well, that's very thoughtful of you. But why don't you give it to me early tomorrow morning? Early tomorrow morning? Uh-huh. Leroy told me you're all going to Sunrise Service. You did? Well... Would it be terrible of me if I invited myself to go along? Oh, Leroy, Bertie, and I'll be delighted to have you go with us. Well, I had no idea you planned to go to the service. Oh, I wouldn't miss it. Marjorie, you should see my Easter suit. Oh, I want to. It's blue pastel file with PK collar, cups and gloves to match. Oh, it must be darling. Sounds great.  And that is all. I have matching PK shoes and hat with file trim. Oh, how wonderful. He's just thrilling. What are you wearing, Marjorie? Well, I have the cutest linen dress with a full skirt and fitted top, and it has eyelet trim. Very smart. I can see there's no conversation for a man. Oh, it's about, Morton. Here we are talking about our new outfits and not letting you get a word in. Well... I know you're going to be so handsome in your new Easter suit. Handsome? Well, thank you. I like to see men dress up. You know, people don't just look at the pretty girl. Yeah. I hope you've got a powder blue pinstripe. I just love them. Well, I must go. See you bright and early in the morning, Frot Morton. Yes, indeed, Paula. Bright and early. Bye-bye, Marjorie. Goodbye, Paula. Honky, I thought you decided not to go to service. You're going after all the skills, please? And why shouldn't I go? Ms. Wentrup talking into it, Miss Marjorie. She had nothing to do with it. No, sir. I thought you weren't going because of what the judge and Mr. Peabee thought. Why should I worry about what the judge and Peabee think? I'll put on my new suit and go. You don't have a new suit. Well, I'll get one. A powder blue pinstripe. Well, I had that in mind anyway before Paula mentioned it. Yes, sir. The Great Gilder Sleeve will be back in just a minute. Keeping the food budget in line is a mighty good trick these days if you can do it. And if you've been having difficulty, here's an idea to help you out. You can make really frifty, main dishes with velvita, craft smooth, melting, pasteurized processed cheese food. Velvita is simply wonderful in casseroles, souffle, omelettes, and for a smooth, golden cheese sauce that's perfect so many ways with bits of meat or seafood, vegetables, or just poured over toast. And this velvita sauce couldn't be easier to make. All you do is melt a half pound of velvita in the top of your double boiler. Watch how quickly it melts without any lumps at all. Then gradually stir in a third of a cup of milk, season, and serve. How the folks will go for this golden beauty of a cheese sauce. And no wonder it's delicious because velvita gives it such a grand, rich, yet mild cheddar flavor. And velvita makes this sauce nourishing because velvita is rich in high quality, complete protein, as well as other important food values from milk. And velvita is digestible as milk itself. Get velvita tomorrow in the two-pound loaf so you'll have plenty for snacks and sandwiches, as well as hearty, good-to-eat main dishes that'll help stretch your food budget. Just be sure you see the name velvita on the package you buy. Remember, velvita is the cheese food of top quality made only by crab. Well, the great yoghurt sleeve had decided not to attend the Easter sunrise service with his little family when his girlfriend Paula Winthrop came over and mentioned how handsome he'd look in his new suit. Of course, the great man didn't have a new suit, but that was two hours ago. Isn't Auntie home yet, Bertie? Not yet, Miss Marjorie. He's probably having trouble finding the suit. Well, he shouldn't have waited till the afternoon before Easter. No, ma'am. I never saw a man change his mind so fast. He needed to die, Bertie. Then he said he wasn't going. Then he said he was. Then he said he wasn't because he was afraid somebody think he was showing off a new suit he bought, which he wasn't, because he didn't. That's right, Auntie. Then he said he was, because Miss Winthrop thought he'd look handsome in a new suit which he didn't have, but which he would if he had it. So I hope he gets it. So do I, Bertie. I don't want to be seen like this. Mr. Barkman, would you like a new suit? Yeah. Auntie, why'd you ring the doorbell? Well, it seems that when I tried on my new suit, I left my keys in it. I was excited, I guess. Open the box, Auntie. Let's see what you picked out. All right. I'll get rid of some of this rapping twine. Hey, what's going on? Hello, Leroy. Hi. Well, maybe I can help you, Auntie. What's going on? I sure am there just to see that. It's all mine, but what am I anxious to see? What's in there? Leroy, keep your shirt on. Did you get the one with the stripe? Yeah, white stripe. What's in there? A pole cast? Leroy, don't be silly. I'm just trying to find out something. I can't untie this knot. Where's my pen knife? Miss Guilty, how'd you get it so fast? I practically had to grab it and run. Run with what? It still has to be let out, Bertie. Well, take the lid off and let it out. There, there it is. Isn't that a beauty? Oh, it's beautiful, Auntie. Ain't that for a sake, nothing but a suit. My Easter suit, Leroy. I thought you weren't going to buy an Easter suit. Well, I... Reminds me, how do you like this neck tie I bought to go with it? Well, it's very striking, Auntie. It should be with those baseball bats on it. Leroy, they're not baseball bats. It's just a modern design. And he got the powder blue suit. You don't think he'd come home with anything else after what Mrs. Winthrop said, do you? Ah, so that's why you bought a suit. You want Mrs. Winthrop to see you in it. Leroy, that isn't it at all. There'll be hundreds of other people who'll see me in it, too.  The tailor couldn't get it ready today. Yes, of course it's a little late, and I got to take him in my choir room. Well, I guess I am upsetting things a little. Well, if we're going to get up at four o'clock, we should be getting to bed soon. Yeah, I've got a lot of things to do, so have I. But I'll help you with Auntie's suit, Bertie. Yes, ma'am. Well, now, let's not make a big thing of this. What we need is a little organization. And I'll be the organizer. Sure. We all have things to do, so let's do them. Bertie, you go do the things you have to do. Yes, sir. Marjorie, you and Leroy get the things done that you have to do. All right, Auntie, what are you going to do? I'm going to set the alarm for four o'clock and go to bed.  Leroy, there'll be a lot of things to do in the morning. And I'll be up bright and early doing them. I'll put this alarm and go back to sleep. Where is the darn thing?  Oh, my goodness. Make it stop. Step on the thing, Leroy. Do something. Oh, thank you, my boy. Good night. Good night. It's eight o'clock in the morning. We're going to the sunrise service, remember? Sunrise? Oh, yes. Up, everybody! Rise and shine! Marjorie, Bertie, Leroy! You're slowing down, Leroy. Such a winding road. A little rough, too. Paula, I hope your Easter outfit isn't getting rumbled. It's so beautiful. I'm fine. You look lovely. How can you tell it's dark? Marjorie, how are you and Bertie doing? All right, auntie. I just hope Bertie isn't going to be late to join the choir. Oh, don't worry about Bertie. We will make it. We'd be there now if Leroy hadn't spent ten minutes tying his tie. Well, Leroy had to get it right. This is Easter, you know. Are you stopping, auntie? As far as we can go, Marjorie. Cars are all parked ahead of us. You start hiking. Auntie, aren't we awfully far away? No, my dear, I'll get you there. Just follow me. I know a shortcut. We've got plenty of time. There's no sign of a sunrise yet. I can't see a thing in this fog. Hey, Aunt, where's your flashlight? Flashlight? Last night, I put it right where I could lay my hands on it this morning. And you don't know where you put it? Yes, I do. It's right in the dresser at home. Come on, everybody. Follow me, if any people know about this shortcut, I guess. Auntie. Of course I do. I think this is the top of the hill, right here. This is a stone-look-like-seed-a-hill to me.  Oh, he certainly did.  Where is everybody, Auntie? Well... Hey, the fog's lifting a little. I'll hide you can see up here. There's the choir and everybody. Where? Across the ravine on the other hill. Short cut. Oh, I'm afraid Birdie will never make it in time to sing in the choir. I'm sorry, Birdie. Very sorry. Oh, they'll get along without Birdie. We'll just have to watch things from up here. Hey, there's a lot of moving around. What are they getting ready to do? They're gonna have a pageant, Leroy, telling the story of Easter. Yeah? Here we are all dressed up and we can't be with a crowd. What an Easter. Well, Mr. Giltley, there was only a few on hand the first teacher when they saw the rock was rolled away. Well, that's right, Birdie. We shouldn't forget that. I guess nobody there put much importance on fine clothes. I guess they didn't. Listen. They're playing music. They're getting ready to sing about the crucifixion. Oh, Birdie, you were going to sing that. Yes, ma'am. Will you sing it for us, Birdie? We'd like to hear it, Birdie. Would you? I'd like to. Where you play when they crucify my Lord? Sun's rising. It's a new day. That's the meaning of Easter. A new day and new hope for the world. For this again in just 30 seconds, what do you look for in a snack food? Good pleasing flavor? Of course. But as guardian of your family's health, mother, you want that snack food to be wholesome, too. Good for them. So get Velvita, Kraft's famous pasteurized processed cheese food, and let your family enjoy snacks that are delicious and nourishing. Velvita is rich in important food values from milk that everyone needs. Remember, for perfect snacks, Velvita, the quality cheese food made only by Kraft. This is Gelder sleeve again. Thanks to Birdie and the children, our little journey to the mountaintop for the Easter sunrise was a very wonderful experience. I hope this for each one of you. This Easter will bring renewed faith in the promise he gave to all of us. Renewed strength to follow his light through these days when the forces of darkness endeavor to confuse our path. Thank you all. Birdie, your song was lovely. Thank you, Mr. Guilfee. Good night, everybody. See you next week. The sleeve is played by Willard Waterman. The show is written by John Elliott, the landy wife, and is partially transcribed. Included in the cast are Walter Tetley, Mary Lee Robb, Lillian Randolph, William Sobranski, Gene Bates, Earl Ross, and Dick Legrand. Musical compositions by Jack Meakin. This is John Heaston saying good night for the Kraft Foods Company, makers of the famous line of Kraft quality food products. Be sure to listen in next Wednesday and every Wednesday for the further adventures of The Great Gilded Sleeves. There are two kinds of delicious Kraft-prepared mustard, mild Kraft mustard, smooth and delicately spiced, and Kraft mustard with snappy horseradish added. And whichever you prefer, remember, when you add a little mustard, you add a lot of tang. Try it on cold sandwiches, hamburgers, frankfurters, and cold cuts. Enjoy the wonderful sauces you can make for hot meat and vegetable courses with Kraft-prepared mustard. Keep both kinds on hand and keep the whole family happy. Yet mild Kraft mustard and Kraft mustard with snappy horseradish added at your favorite food store. Next, Groucho Marx presents You Bet Your Life on NBC.


I can remember in grade school, sixth grade, every one of us children designed a page for a book celebrating Rip Van Winkle by Washington Irving I think because we lived in New York where he wrote this thing. So I can remember my page and many years later I wrote to my sixth grade teacher because we kept up a correspondence even after I had moved to New York City and she mentioned I think that the book had gone into one of the local county museums or something like that. That was my only childhood effort at drawing. I still don't draw. I am a scribe. I write calligraphically. I'm too inhibited to draw. I have a very harsh critic up here in my head that says it's not good enough yet. Don't show that to anyone. First day covers are envelopes with new stamps on them canceled especially on the day that they are sold to the public. In the United States stamps are issued in specific cities usually. For instance if a stamp is sold on the first day in San Francisco it's usually canceled San Francisco California with the date and the inscription first day of issue. Stamp collectors worldwide are eager to collect these things. They have been bitten by the collecting bug probably as children and they eagerly await new stamps canceled first day of issue to add to their collection. I belong to a generation of several hundred centuries ago when children were eager stamp collectors. There was no television. There was only radio. There were movies but you had to go out to the movie house. But a stamp collection was often a source of pride and joy to the child. My brother had his own collection and I had mine and we used to fight horrendously over who would get what stamp and whose was better looking. A lot of competition there. We knew what first day covers were. At the time for many many years at that era postage was three cents and the stamp was always purple. The one-cent stamp was always green and the two-cent stamp I think was red. This was a postal tradition that went back many many years and so there is there were a couple of stamps that were magenta that were hypnotic for me. I think it's when I first began to notice and love that color. Fast forwarding now 40 years I guess. I don't recall exactly. But I was in a different situation. I was grown relatively mentally even somewhat and I was a father of a son living in Berkeley California while I was living in San Francisco and I remembered with great joy my childhood stamp collection. Also I was working at that time part-time in the post office at Rincon Annex in downtown San Francisco and in the lobby of the building every month or so there would be a poster on the wall announcing with a picture and where to send away for it the new stamp of the month and then at the time the postage was six cents if you can believe that and I remember sending these two blank envelopes with 12 pennies glued onto a strip to the postmaster of the city mentioned in the poster and then several weeks later I would receive at my home a first day cover with that stamp and a cancellation and I knew at the same time Stephen would receive one at his home. For about the first 10 years all of the covers were almost identical at the time I had learned only italic and unshaled alphabets and so I used them. Later on there was a turning point when I realized the image on the stamp was distinctive enough for me to begin designing these in terms of that image. When I was living in San Francisco and then after my son had moved back to Britain the airmail postage to the UK was more than the airmail postage or rather than local postage so I would arrange his stamps always in a block of four on the upper right hand corner of the envelope and I remember a specific issue the Brooklyn Bridge in 1983 I had my envelope with the single stamp next to his envelope with a block of four but his was so much better looking with the block of four that from then on I always used a block of four on my own envelopes. I had behind me about 10 years of calligraphy lessons and so I used broad steel pens once in a while a copper plate pen nib and I used whatever ink I had. As we all of us local calligraphers became more sophisticated I began using turkey or goose quills after I had learned how to make them and I had a set of Japanese colored ink sticks which I would grind on inkstones I had a separate one my red ink stick I would grind on a stone reserved for red etc. For black I stayed with a very important liquid Japanese Sumi ink made by the firm of Boku Eki which I still have probably a half bottle left. When it came to the exotic colors like gold and silver I found that real gold and real powdered silver did not work so I used imitation pan colors for the gold and for the silver I still have a jar of powdered pelican silver ink. When I started in 1968 the US issued roughly one stamp each month and in Britain which I have a large collection of they were also similarly quite limited. Now both of these countries issue them in such bushel wise quantities that it's almost impossible to count them. I was so shy and sheepish and I thought something as personal as this would not appeal to anyone else. Our local group the Friends of Calligraphy began having a monthly series in the library the old library which is now the Asian Art Museum. I brought what I had of my collection at that time very sheepish thought nobody could possibly be interested in this and to my astonishment everybody was fascinated beyond my wildest expectations. It seems that there may be a law here like the more personal your work the more people will be interested in it but I don't know if that's universally true. I would leave it up to each particular individual to say how does this appeal to you and can you put it into words because I cannot.


And this webinar is being hosted by our iSchool Diversity Committee, but also in conjunction with our College of Professional Global Education Academic EDI Committee. And we want to welcome you here today for a webinar on humble leadership as a humble practice. This session is being recorded and the recording will be available on our YouTube channel after the session, usually within a week or two. I'd like to introduce our speaker for today, Zane Goodman. Zane Goodman is a health sciences librarian at the University of Nevada, Las Vegas, where she supports three schools in her work in the division of health sciences, the School of Integrated Health Sciences, School of Public Health and School of Nursing. She'll be speaking with us today about the concept of humble leadership and its application in librarianship. I do have to say I studied Shine I have my book with all my notes. Yeah, in my doctoral work so I was really excited to see this topic and I'm interested in learning from you as I'm sure attendees are around how we can apply this within our profession so I'm going to turn it back back over to you Zane. Okay. Hi, everyone. Good morning. I would like to thank Dr. Villagran for this invitation to talk with you all today about humble leadership as a humble practice. So I want to invite you all to go along with me on this journey during this webinar as I share with you my ideas about what I've been thinking and reading about related to humble leadership as a humble practice. Before I begin, I want to, I want to offer land acknowledgement for where I am located. I wish to acknowledge and honor the indigenous communities of this region. I'm in Las Vegas, Nevada. What is called Las Vegas, Nevada now I want to recognize that the university that I'm at is situated on the traditional homelands of the new movie Southern Paiute people. I offer gratitude for the land itself for those who have stewarded it for generations for the opportunity to study, learn, work and be in community with this land. My university encourages everyone in this space to engage and continue learning about indigenous peoples who work and live on this land since time immemorial, including the Las Vegas Paiute tribe and the Moapa Band of Paiutes. And also to learn about the historical and present realities of colonialism as one of the most diverse universities in the United States. UNOB believes it's important to recognize and appreciate the use of Southern Paiute land as part of its mission to be a welcoming and inclusive place for working and learning. Thank you for listening and you may watch a version of this land acknowledgement I have on my slide here but I'll also put it in the chat for you later so you can watch a version of this. So here's the outline of my talk today I'm going to talk to y'all give you an overview about the history and origins of humble leadership. I'm going to talk about key characteristics of this concept. I'm going to share the value and significance and connected to a framework that I've developed looking at humble leadership as a humble practice. And I'm going to talk about some limitations and criticisms of this concept. I first want to begin by sharing with you a definition of leadership, and I want to also say that my background really informs how I think about topics of diversity and inclusion. I'm a born and raised Detroit or who grew up in the city, not the suburbs, and that particular experience undergirds my thinking and approach to topics of diversity and inclusion. So I want to begin here with this definition by North House is the seminal textbook by Peter North House on leadership. He defines leadership as a process whereby an individual influences a group of individuals to achieve a common goal. I want to give you an opportunity to share with us how you might be leadership so have this mentee poll here you could go to mentee calm and use the code. I think Dr. Villagrand will put that in the chat for you. It's 20148218, and I'm going to give folks time to populate that poll I'm going to stop share and I'm going to pull up the mentee screen fully. Okay, so I see some comments coming in someone who listens active listening as a humble practice. I'm getting an enabling others guiding your team inspiring and guiding inspire lots of inspiration team builder. Lots of good comments communication listening. There's lots people are contributing a lot here thank you for sharing all of these thoughts. I'm going to come back to a few of these as humble practices as we go on so I'm going to stop share once more. I'm going to share my slides for you again here. So, when we think about humble leadership humble leadership is an emergent topic and this is a definition that I've come up with for humble leadership. I see humble leadership as an emergent approach to organizational leadership that's influenced by philosophical and historical context of varied religious traditions that view humility as a virtue. So humble leadership aims to distinguish humility as a dispositional trait of humble persons that is maximized in organizational settings to be relationally oriented, thereby contributing to trust and openness. So in this definition of humility. It describes humility as a dispositional trait, and I want to define for you what I mean by trade so Nordhaus describes trait as being applicable to a leader as in a leader has the certain traits for example, extraversion or height. Oxford dictionary describes trait as considered to be something that is part of an individual's personality, and therefore a long term characteristic of an individual that shows you their behavior action or and feelings. So some view humility as a concept with both state and trait like characteristics and state refers to a condition. So this could be a temporary condition that a person is experiencing for a short period of time. After the state passes they return to another condition. So all people have temporary states for example being calm in a certain situation or being angry in certain situations. Those are the actual states. There is some debate about both of these terms. Sometimes there's some confusion, even about the use of state and trait, but I wanted to lay out definitions for both of these concepts as we begin to talk about humble leadership. So now I want to transition to talk a little bit about humility and humble leadership and I'd like to begin by sharing a timeline. So, humility is seen as a timeless moral virtue or vice seen in religious and philosophical traditions by virtue I am using a definition from Solomon, where he described virtue as a pervasive trait of character that enables someone to fit into society. Morris describes humility and I quote as a personal orientation founded on the willingness to seize a self accurately and a propensity to put oneself and perspective involving neither self debasement, nor overly positive self regard. Humility as a construct to be examined within organizational literature is relatively new within the last 20 years. So Collins you see on the timeline in 2001 begin to articulate in his seminal book Good to Great, why some companies make the leap and others don't. The qualities of CEOs who were able to move a company from good to great, and his articulation of humility. Collins described personal characteristics of CEOs who presented as humble, while Morris and others, they describe humility as a virtue. Well, Peter see Peterson and Siegelman. These are positive psychologists in their 2000 and four study of positive psychology. They focused on virtues and strengths as a way to measure humility, while other scholars also grapple with how to describe humility as a leadership style that can be enacted to produce outcomes organizationally. And we see that on the timeline and the work of Morris Austin, Owens and Heckman, and Nelson and more on. When we move down to 2013. The book published by Nelson, Maron and Ferrero. The father of organizational development and this author of humble leadership is Dr. Ed shine. Ed shine is credited with creating the term of humble leadership. He is emeritus professor of the MIT Institute Sloan School of Management. He first articulated the what of humble leadership in 2018 shine described the act of personal not personizing relationships to develop trust and openness as central to humble leadership and I'm going to explain what personizing means later. Dr shines work attempted to add to the discourse about humility as a trait and a state by delineating ways of being and habits of mind to enact humble leadership and organizational settings. So this is his most recent book to 2021. He published humble inquiry so Dr shine works with his son. That's his son whom he works with. So now onto an initial definition of humility by Morris. So a discussion of humility does require some examination of the religious traditions because humility is most frequently viewed as a moral virtue. Judaism, Christianity, Judaism, and Islam are described humility in their sacred texts, and some texts humility is seen as submission. While within Christianity, it is widely believed that humility enables people to see others as worthy of love and compassion. This is from Huzinga. Humility as a concept is rooted in philosophical and religious traditions and humility as a trait is found to overlap with other well established leadership styles, authentic leadership and servant leadership. I've been thinking about humble practices and how we engage and practice as librarians and the workplace with our colleagues and with our patron. And as I've been thinking about this topic, I've been thinking about an acting humility humility in the workplace and having a humble practice. I realized that thinking about this topic and more concrete concrete terms might be relevant for us as practitioners so reading the work of how to want hodge. One of my best scholar and other scholars in the helping professions like nursing and social work have helped me to think about humble humble leadership as a type of humble practice that one can be intentional about developing and engaging with. I want to share with you on these characteristics of humble leaders that I found within the literature. There's some discourse about the development of a theory of humble leadership, however, unlike some of the other leadership theories described in the Seminole North House textbook, where a theory exists that describes a leadership approach, humble leadership as a theory is emergent. Therefore, key characteristics of humble leadership are emergent as well. So Nelson at all in 2018 described strong relational orientation as a key characteristic of humble leadership. And these are other characteristics which I won't read all of these to you but these are other characteristics of humble leaders that I found in the literature. And just want to give you a moment to digest some of those. So these, there's these characteristics of humble leaders but then there's personal humility and Per Collins in 2001 I mentioned earlier his seminal book good to great. He delineated four features of a humble leader columns describe these features of having the ability to move a company from good to great as number one, demonstrating a compelling modesty and shunning public public adulation and never being boastful. Number two, acts with quiet calm determination relies principally on inspired standards, not inspiring charisma to motivate folks. Number three, channels ambition into the company, not the self sets up successors for even greater success in the next generation. And number four, looks out the window, not in the mirror to a portion credit for the success of the company to other people so external factors and good luck so looking out the window rather than looking at the self and if you haven't read good to great I highly recommend. That's a, it's a wonderful book. So those are the four features of personal humility that Collins found but then there's just a little bit of what I've been thinking of as theorized humility from Nelson and maroon. And they describe these three characteristics of a humble leader. So this idea that it's not that you're not. And now that you're not confident, but it's that you're willing to see yourself accurately so you see yourself as a leader with your thoughts, as well as with your strengths. So you're not having a false sense of humility and downplaying your strengths, rather you see yourself, accurately, also having an appreciation of others. So having the ability to appreciate one staff, how the work that folks are doing, and also the ability to appreciate those whom you serve.  My pillars of cultural humility and how this fits together. So I think this this core that Nelson and maroon share with us. It represents this intrapersonal and intrapersonal and intrapersonal aspects of humility. So how we relate with one, how we relate with one another and our workplaces I think this is a really important aspect of that. So there's some other like down in the dirt aspects of cultural humility that shine really outlined so these are things that I thought were really helpful and concrete. And having the ability to run effective meetings. It's valuing others time he describes that as a home and having being a humble leader, building strong teams. He also has this concept of personization or professional intimacy and I think it's really important to define this for you. He defines personization as doing something informal together away from work, taking a walk or having a meal. He discusses the importance of working with direct reports and close collaborators, and focusing on building the relationships to establish openness and professional intimacy so they just shine and shine. In 2018 they described levels of relationships with the key relationship being this level two type of relationship. So this level two type of relationship is not transactional. It's characterized by personization or this professional intimacy as I've just defined. What I'm describing is getting to know your colleagues and workmates, beyond transactional relationships so this is really focusing in libraries I'm thinking about the relationships that we have with one another with our colleagues. So getting to know our work colleagues and workmates beyond transactional relationships. The humble leader is described by shine and shine will get shine and shine will get to know others at the more personal level in order to develop a higher level of openness and trust. And the person who is open in other words has some willingness to be vulnerable, as well as an ability to create a trusting atmosphere. A humble leader is acting with openness and makes a choice to add an emphasis, not only on metrics, but on what happened and when it happened. So other characteristics of humble leadership humble of a humble leader includes creating these different types of teams and highly structured hierarchies. So the way that I have been thinking about libraries is that libraries are often very hierarchical and humble leadership pushes up against that and suggests that you can create these level two teams, even in highly structured setting so this personization that creates intimacy and trust by focusing on relationships and establishing trust beyond the workplace. So a humble leader can work anywhere in the organization, but is vulnerable to senior executives of support and the essence of humble leadership is maintaining an acute focus on interpersonal group dynamics. So I want to transition here to connect humble leadership to my thinking about cultural humility and as a way to view humble leadership as a practice within these three pillars of this framework that I developed. So, thinking about talent at a level to relationship so you're not just looking at what folks are doing you're developing these relationships you're talking with people you're going for walks with people you're connecting with people. So I've developed this framework of these three pillars of what I think of as cultural humility. And so the first pillar is the idea of making this commitment to learning.  So you're learning, but you're also practicing this self reflection and critique and I think that's a part of what Marrone said earlier being aware of yourself. And then pillar two is acting to remove power imbalances by having a willingness to acknowledge and dismantle power differentials based on authority or position. So, in the library context, I think about this in terms of if one has a supervisory role and they can act in that supervisory role to eliminate power imbalances. I also think it up about it in terms of peer to peer, how we might be able to eliminate power imbalances with our peers. So really acting to remove those power imbalances and even when I think about how we serve our patrons. There's also ways that we can act to remove power imbalances so we can act to remove power imbalances by haptics by how we position ourselves. Prosimics, for example, so we can commit the last pillar is pillar three, which is commit to connect and it refers to making a commitment to connect with the community one serves or supports. So, this is the idea that we commit to the community that we're supporting and that we act in ways to move beyond transactional relationships with that community. So cultural humility challenges us to practice self reflection through a process of committing to learning. And I want to think about this. This this idea of this bridge call leadership, and this is from the work of Dr. Sonya hoist for horseford, who described the concept of bridge leadership for educators in the 21st century. And I'm thinking about humble leadership as a potential bridge for others. So you can act to remove power imbalances to support others. And also humble leadership does something that Robinette suggests in their 1997 article that includes the acknowledgement of hierarchical features of leadership. So I'm connecting this idea of humble leadership to this framework of cultural humility and situating humble leadership as a humble practice within this framework of cultural humility. So, to do that, let's take a look at the levels of relationship that shine describes. So he describes these three levels for levels of relationships. So I want to share with you so the first level is in the upper left quadrant. It's the level one minus relationships so these are total and personal domination and coercive relationships in the workplace. And level one relationships would be these transactional role and rule based supervisor relationships and he describes this in his work as these are the types of relationships that we see a lot in the helping professions, where it's rule based supervision. So at the circulation desk, you have the team leader who's the supervisor, you have the folks who are working at the circus so there's like, they are doing the transaction is rule based supervision. And level two relationships, these are personal cooperative trusting relationships as in friendships, and they occur in effective teams. So, I really like the way shine describes this level to relationship because he's not suggesting. He's not suggesting that people at work have to be your best, but he's not suggesting that but he's suggesting that we really try to develop these personal cooperative trusting relationships and friendships. And I think I'm thinking about the work of liaison librarians, for example, liaison librarians often work in teams and they have to be highly collaborative and cooperative. There's some sticking points with developing trust right depending on the culture and the environment of the institution, where folks are laboring. So this level level three relationship that shine describes is emotionally intimate and it's a total mutual commitments. So I want to like give you a little bit more of the definitions of these relationships how he describes them. And then me reading them to you I'm going to give you a moment to read them. And I've highlighted the key words in each one of these relationships that I'd like you to take a look at and then I'm going to talk just a little bit more I'm going to give you a moment to read. We just focus in on the level to relationships you can again see as I've discussed just a bit earlier that these these level two relationships. It's the it's the really getting to know one another at a more personal level. Some people may be uncomfortable with that. But I think what's happened during the pandemic is that some of the walls may have been broken down, and folks are getting to know one another at a more personal level this may or may not be true and libraries across the nation. But I think it certainly happened in some of the libraries that I've been working in over during the course of the pandemic and relationships I've had with others that I've seen some getting to know one another at a more personal level so when we think about moving on to this quadrant of leadership so these quadrants of leadership. So we have relational at the top of the quadrant and then humble leadership and the right quadrant so we have relational and personal so humble leadership fits within that quadrant and this transactional and heroic leadership this so heroic leaders are those leaders who are focused on I that so they're focused on I and focus on the transactions, whereas the humble leadership is focused on the not deeply personal but on the personal and the personalized personalization and relational aspect of relationships. So I want to share with you now like getting to a humble leadership practice so to get to this practice, Dr shine has some things that he recommends. He recommends doing focus reading and reflecting, and he caused this desk work because he recommends that you do this at your workplace. So at the end of this talk, I have a short list of books that he recommends reading for reflecting on humble leadership and the desk work. He views it as drawing a relational map around yourself. With the names and titles of the people who are connected to you in the sense of expecting something from you. So if you're like me, a liaison librarian, who supports three schools, I used to use a tool called Coggle. Before I even knew about relational mapping I use the tool called Coggle to help me map all of the key players in all of my schools, because these will be all folks who would be expecting things from me. So Dr shine, Dr shine cause these folks your role senders. He provides a map and I'm going to share this map with you.  So to be curious about people to have an interest in folks. This is the desk work map that he recommends that one used to draw a relation draw themselves in the center, and then all of the other role senders who you're relating to so in this example from the book shine and shine. He has included here your friends and your family as well but you can do this map in any way that works well for you. So now let's think about like the value and significance of cultural of of humble leadership as a humble practice so without the literature, these are some of the aspects of value and significance I found that humility as as a competitive advantage that having that one person can play a small role in a vast universe that flatter organizations, encourage bottom participation, and having collaborative behaviors that include information sharing and joint decision making. I don't know if people are like me I don't like it when folks make decisions and then just want me to just go along with the decision. It's nice to be included in the decision making so having collaborative behaviors. These are characteristics of humble leadership, the value and significance of it in the workplace, having an interdependence with one another. And these are some of the actual companies that that were listed in not just the not just in shine and shines work, but this these are companies that I found also in Jim Collins's work, and I want to make a note that in June of this year. Ikea they had some problems with their Juneteenth menu and there's been some changes, for example, Herb Keller is no longer the president at Southwest Airlines, but these are companies that value humility. So humble leaders have to operate on different levels to form these kind of level to commit connections, they have to move beyond self related outcomes to positive outcomes for their followers teams and organizations that result from leader humility so the outcomes could include employee engagement retention and psychological engagement team integration and performance and firm performance the performance of the organizational the organization overall and innovation in the organization. So I would like to share with you. Another mentee poll, and ask you how does this concept of humble leadership challenge any ideas you might have about hierarchical levels of leadership within libraries or research environments. So I'm going to stop share here and I'm going to share the mentee poll to see what the audience says explodes hierarchy. Okay. Difficult, yeah. Boundaries right boundaries are important. A dream. Inclusive hard. Okay. Anti social workers. Need to be vulnerable. Trust and authenticity. Okay. Lots of comments. Difficult is difficult is really centered here. Japanese office. Oh, that's an interesting comment. Just a few more coming in. Okay. I think our word cloud has difficult as the the biggest thing value and needed change. Leaders must be human. So this really challenges some of our ideas about hierarchical levels of leadership in libraries. Hmm. I used to live and work in Japan too. So this is interesting. Okay. So I'm going to escape and share my slides again thank you all for participating in this poll may share here and I'm going to go back to my slides. So, um, how does, so how does this intersect with other levels, other leadership styles. So humble, humble leadership or humility. It overlaps in all three of these leadership styles, the concept of humility does. And I have here so on the upper left quadrant authentic leadership. Authentic leadership is described as the leader possesses integrity to have a profound sense of self awareness that includes their strengths knowledge and morals. So I'm concerned about followers with less power and greater need for help value self they value self expression, and the upper right quadrant, I have servant leadership, and this describes a servant leadership is described as a leader who converts followers into leaders prioritizes the needs of followers is concerned about followers with less power and a greater sense of self. So you can see like both of those types of leadership at least one element of them fits within my frame my pillars those pillars of cultural humility. And then the humble leadership describes appreciation for others focus on a transcend itself view that something greater than the self exists. There's an openness to feedback and growth and then humility connects all three of those. So how do you really measure humble leadership right so in this world of academia we often want to measure things so there are there are out there. The disk is the is one of the leadership tools that has a humble leadership that measures humble leadership within the eight dimensions of leadership. There's some other self report measures there's implicit association tests. These are ways that humble leadership is is measured. So in the self report with the disk, the dominance influence steadiness and conscientiousness, you see like humble, they have this one slice of their pie that measures humble leadership, and they describe these in the disk assessment, they describe strengths of a humble leader, and they describe the strengths of a humble leaders they're able to head off potential problems with careful planning. They provide others with the tools necessary to do they will their work, they're able to create the stable environments. They have their composure under pressure, even under stress. They're conscientious. They model steady work ethics they expect themselves and others to deliver accurate outcomes. So these are the ways that disk measures humble leadership but there's some limitations right. So, as we saw in our mentee poll within organizations there might be some resistance from bureaucratic hierarchical organizations that rely on transactional relationships, even though the even though humble leadership didn't even though shine and shine they don't focus on humble on the humble leadership and libraries libraries are highly transactional focused hierarchical organizations. There might be resistance to developing the soft skills required to personize and develop level two relationships, the call for vulnerability and developing relationships with work makes that are not transactional might be uncomfortable for some leaders within the covert 19 environment I mentioned this before environments and organizations have been forced to move into spheres of vulnerability within a generation they've not probably seem likely for for many many years. So within this new environment there still exists limitations so there may be as as was noted in the mentee poll resist us to change attention between new styles of leadership and ways that require working with vulnerability. Developing soft skills that create openness and trust and grappling with the question of can humility can be can humility be taught. So there's some criticisms also. There's some difficulty with measuring humbleness as noted by Davis. And how do you grow in humility in persons Nelson M. Rome pose that question. Shine and shine make it clear that the outcomes to an organization committed to humble leadership practices is more openness and trust. There is criticism though with a measurement in neoliberal environments where return on investment, or showing concrete outcomes as a mandate. There's difficulty with measuring humility. In addition to how telling to neoliberal mandates, Nelson M. Rome asked, how do you grow humility and people as an emergent leadership style humble leadership is still viewed as a trait like characteristic. So how do folks who are not humble develop humility. Lastly, if humble leadership is seen more as a trait or state like characteristic. There are two developed leadership styles already with well developed theoretical frameworks that already include humility as a trait or state. And those are servant leadership and humble leadership. So, my thinking is, if you want to go fast go alone but if you want to go far go together. The future of humble leadership is to look at the context over content to think about distributed power. Think about having a dynamic, organic dynamic organizational design these are some futures of humble leadership. So, I want to give you opportunity now to pause and recall your work history and think about any projects that went well this is from shine and shine. What are the relationships that you have with colleagues or managers or direct reports. Do you see any correlation between jobs that went well in these and strong level to relationships with work colleagues so those relationships where you got to know one another a little bit more beyond the workplace. And that's my question to you all. I'll let folks respond in the chat. Yeah, right those right those level two relationships. Right. So making it. Yep. This is, this is great. I'm saying, yeah. Wow. This is good. Wow. This is great. Wow. And so the projects that didn't go well distrust and resentments right so having the trust and the openness. Yes, wow the sense of belonging. Make the company much more for a while to be at thank you Caitlyn. Oh wow April is hashtag goals for this. Okay, Ted commitment to connect was easier. Okay. Yeah. Wow. This is really level to relationship level to even develop within projects. That's great. Yeah collaboration and having the levels of relationships that's important. Okay. So, we have, I want to thank you we have time for q amp a. I want to just share with you these two books by shine and shine and suggest you read them in North house even though it's a textbook it's a really good book. And these are all of some a few selected books by shine that he recommends also. Okay. All right. Thank you so much. This was so insightful. I really appreciate all of what you've shared and appreciate you and also the relationship or not relationship the relational mapping that exercise. It's a great place to start in my mind at least because then you see the different roles, and maybe the areas where you can make more traction or need to make traction will say. So I really appreciated that that mapping and the desk work right. I really appreciate it. Yeah, it calls it shine calls it desk work. Yeah. Let's go to the chat are there questions. There are so much rich content here. I was taking, I have like two pages here of just notes and like, I need to go back and dive deeper into these topics as I'm sure others do too. Oh, thank you. Let me just, I'm going to scroll all the way up make sure we didn't miss any questions from the beginning. A lot of thank yous and resonating with you and time very timely given where some individuals are in their workplaces. There was a question about the references will be shared so we, we post the recording however on the ice school website. We post the link and we can share your slides there as a PDF if you're fine with sharing the slides there. Yeah, I'm fine with sharing them. And then everyone can have access to the references. Okay. Thank you. And here, there are another question that came in. Do you have suggestions on what we can look for when hiring leaders, such as deans associate your deans etc either as participants and hiring committee members. Wow. You know, I, I just, I don't shine, shine and shine shine really talks about how he gave a really great example of, I don't know that you, you see this before you hire the person but when he gave a great example of hiring a leader for a Virginia system, and how that leader wanted to take everyone over to Japan to learn the certain way that they were doing this particular system, and people were really barking at that like why do we have to do that so it's, it's really difficult to know when you hire someone. It seems like you have to see them in action because you don't know sometimes a person you interview is not the person who shows up for the job. So it's really difficult I think to select for a humble leader unless you're looking at their past work so this person who was hired to take over this Virginia health system. They took all the folks to Japan they were very upset that they even have to go but then once they got there and they were learning this whole new process, and they came back and they were like, Oh, this was a really great idea so he was really working on these level to relationships building this like openness and trust but he had to get the job first to do that so I wish I had a better suggestion but I'm wondering if you could utilize whether it's a behavioral question right that maybe then draws out some of these traits, if it's you know worded property will say but that's the difficult part right the question should be. And I think we we all hopefully support one another in trying to create those questions that, of course to fill the position but that you can really see what that behavioral aspect if it can come out and like you said that's a hard one, but it's a great question. Here's another question, is there a way to nudge higher ups or decision makers to consider this model, probably hard statistics or what would you recommend. Maybe hard statistics if you were, for example, depending on what type of library you're in if you could look at how effective the teams are like how effective are the projects. You could make a case then for this model of humble leadership if you have people working with these level two relationships. They're very collaborative and they're effective with their output the outcomes because shy makes that point that the humble organization, humble leaders will have these high this output that outcomes from their folks so I think you can make a case with the output of people. What do you think. Hey son it looks like gathers agree in the chat a lot of dialogue. That might be a good starting point. We know, you know administrators higher ups like hard data, so you can justify it, or even if there's a case study. I think studies go a long way to especially successful case studies. Oh, that's a really good point. We have another question here. What do you suggest for people who supervise but not quite management and trying to change views of leadership, working in place that is trying to change and be innovative but also still really values the hierarchy and heroic leadership. So, if you don't quite supervise and you're not quite management maybe you lead by example like, you know how they say managing up. I think leading by example so how are you as a person who generates openness trust, and this personization of relationships. What do you suggest with your role senders, because that could be an example. I think that might be one way. That's a great suggestion. There might be other ways. What do others think. Yeah. I have a question earlier about with the interviewing also references so references and checking references the references may, you know, offer some response that might allude to back to this concept of humble leadership. And then using your network. See if you can get feedback from places they've worked before what kinds of leadership style they've demonstrated. Okay, there's a couple more questions here and I know we have about five minutes so see if we can get to these ones. Okay. See, we all want to go to Japan. Japan is great I recommend going. Here's another question. How do you practice humble leadership with direct reports who are underperforming the balance between encouraging them to improve versus letting them know that a change might be what will work best for both parties. This reminds me of the story and shine and shine, where he was talking about a higher up on Navy vessel, and there was a person on the vessel who had made a really bad error. And normally is the higher up wouldn't even talk to this person they would be an intermediary, but this person had to go to the higher up so the, the, the higher up didn't chastise the person but just laid out for them so I think like being honest and lay out for that performing person like this is the thing that's happened these these are the ways that we can fix it and if it can't be fixed and people do need the opportunity to leave and find a new opportunity. In this case it worked out well in the shine and shine book because the lower person was really afraid that this Admiral I can't remember the rank of the person but he was really afraid that this person that call them in but then he was everything worked out okay Is that does that answer your question. I don't know who that is. If it doesn't answer your question go ahead and put in the chat and won't circle back. Yeah, there was a follow up here and I think, and we might need more context but the question was do you have statistics from other organizations so I think that might go with the earlier question related to the hard data and showing that to decision makers but clarify me if I'm wrong. That was Susan clarify me if I'm wrong. And there's another comment to what do you do when you've gotten under. Okay, so what do you do when you've got an enterprise advisor who has explicitly said and this is a real quote, I don't reflect and I can't promise to be reflective in the future, when asked about how they work to grow as a leader, lots of managing up organizational and social strategies communication strategies. Yeah, do you do I cut my losses. That sounds like a hard situation. So, yeah, you have to think about your position. Can you find another position if that's not working for you. Sometimes we have to leave and I good to great if I know I mentioned that people should that was that's such a great book because I was thinking about it I wasn't. I hadn't read shine and shine yet before I read good to great and then I read shine shine I went back to good to great and I was like, Oh, this is, he's really he's really talking about these humble leaders like these people who really took these companies from good to great and so people like Lee I a cocoa who was like I I I like Chrysler Chrysler did not stay great it got sold off to another company because he just he couldn't he could not reflect on anything other than himself. And a follow up, I think with that is my suggestion, if they can't reflect maybe they can project. So can they share their growth plan. And maybe that's two more of engaging them in the practice so giving them that ownership as well. Yeah, that's good. Thank you for that. I have two minutes I don't see any other questions I hopefully did not miss any one. I want to give the floor back to Zan for a final if she has any, you know, final comments for us or words of wisdom we can take away or one last take away and then we'll close it out. I'm thinking about cultural humility and how it relates to libraries and developing some kind of model and framework as I think about these topics so thank you all for having me and please reach out if you have better ways I can think about this. Thank you. Thank you so much future collaborations right. Yeah, we really appreciate you and for being a part of sharing your time today your expertise and to thank all of the attendees for taking time out of your day to listen in and learn and continue to grow. So thank you again Zan. Thank you. I hope everyone has a great oh can we put your email in the chat. Oh yes, I will put my email in the chat. As we leave somebody asked. There it is. And if you have a Twitter handle. Oh, you know all the, all the ways we can connect with you. And it'll be on the slides and the recording. Okay. All right. Thank you all. Okay. Have a great day. Thank you. Bye bye.


Spam comments in social media can be a real headache, and in this video I'm going to show you a way that you can hopefully alleviate some of the frustration that they may cause in a couple of really simple steps. So what am I talking about? Well, first of all, there is the comments side on recorded videos on YouTube. So when you've posted a video, sometimes there'll be spam that occurs down in the comments down below. But equally, you also get this sort of thing happening on live streams as well. And almost that's a little bit more distracting because it could be just right when you're in the middle of a flow in your live stream. And then there is sort of spam comments coming up.  You don't really want to expose people for that. I would certainly never recommend just bringing up all of the comments as a stream onto your YouTube channel. But I see people doing that there. Again, you've got the added potential issue of if people are posting spam into the chat and you've just got literally a stream of comments coming up live on screen that you're sort of uncensored effectively, then that can lead to real issues for you as a YouTuber and live streamer because you can get your whole channel taken down if there is something offensive that just even appears on the screen. So lots of issues with this, but it also doesn't just apply to YouTube as well. You know, this can happen just, you know, as easily on any other platform, any live streaming platform or on Facebook posts and things like that.   Or at least I did. I've taken some steps to significantly reduce them though. And that's what I'm going to show you in this video. First of all, in YouTube, it's really quite simple to go and put a list of blocked words.  So I'll show you how to do that. First of all, in YouTube studio, if you come down to the settings right down here at the bottom left, click on the settings. And then here, what you want to do is go up into the channel, sorry, the community, thank you, pardon. This one just here, click on the community tab. And then from here, this is where you can select moderators or boot moderators if they misbehave. You've also got banned users and things like that. Live redirects. But this is the one that we want down here is blocked words.  Now, I did start to do this, but I realize my imagination is not as great as the imagination of the spammers. So there is fortunately a really great way that we can just get a real head start with this management. Because my friend and moderator and Mr. Moderator extraordinaire to the stars, Mr. Moderator himself, Paul Duncan, has created a list. Now, I've got to warn you in advance that I'm not going to put it up on screen, first of all, but this is a highly graphic list and the highly offensive list because it contains all of the offensive terms, phrases and things like that that you just simply would not ever want to appear in your live chat or in your comments. And he's made it available as well. So, if you go over to the link which is down in the description, you can come down here, Mr. Moderator Paul Duncan, his blocked word list. It's $10. I can tell you it's going to save you a hell of a lot more than $10 in your time in just even thinking about this list and typing them out. There's over 2000 words in here, words and phrases. And the thing about it is it's, you know, phrases but then rewording of phrases, you know, or words that have got letters switched out for numbers, all these kind of little tactics, misspelling of words. It's basically going to save you I would say hours in terms of just even coming up with this list in the first type place. But second in the sort of ongoing management that you would get by uploading this to YouTube so that it blocks all of these things and then you're not going to have to be going and thinking, you know, you've got to delete all of these. You can always add more, I'm sure that spammers always get more creative. So there may be more that come up. But this will also be updated. So Paul will be updating it as well. And then you can also obviously still go and add some in. So all you're going to do is go over to the link that is in the description, click on this one. I want this. And then you'll download the file. And like I say, just a warning as Paul has made very clear here as well, please be aware this list is very explicit and may offend some people. This is because you don't want these words to appear in your streams and quite right to. So all you're going to do is download the list. And as I say, I'm not going to copy it out and show you. But because of the nature of the words that are in it. But you're basically just going to highlight select all. And then it's already got them all their comments separated. And you just literally come into this block words list, click on their paste and click on save. And then you are good. You've got all of this security in place to stop people from posting really quite heinous sort of spam and things like that in your live stream. And it can be a real distraction. I know it is. I know that I have moderators in my live stream. And they're always on the ball to delete this sort of stuff. But it still comes up in your feed. It still appears in the, you know, the chat box and things like that. So it can really be a distraction. Obviously, this word list on any other platforms where you can block these sorts of things, you would be able to do it there as well. Can't recommend this highly enough. It's going to save you a lot of time, a lot of headache and potentially save a lot of offense for people who may be in your live streams as well. So head over there and get it immediately is what I would suggest. And I will catch you in another video, but I'll leave a list of some of my other YouTube related videos over on the right hand side. So you can check some of those out right now.


We're back. We're live five o'clock rock think tech tech talks. I'm Jay Fidel. This is our famous annual Sony product show and we have our favorite guys from Sony Ted Abe And he's the what global military marketing manager that sells a cow manager Okay sales account manager and Topher Schlund and he what's your title? professional solutions representative, okay, and they have with them a whole assortment of stuff as they always do and They're going to tell us what's going on in Sony what kind of new products and Before that I just want to tell you that if you have a chance to get hold of Pacific it's a book by Simon Winchester who used to be at the East West Center wrote a book about Various chapters and development of of the Pacific Asia You know area as we know it today and one of the most important chapters is like the third one in and it's It's about Sony it's about the beginning the origins of Sony as a company And it's my recollection of it's a big focus is the two the two partners the original partners and Sony Found that there were transistors being developed in Canada And they sent some of their Sony guys to Canada to learn everything they could about about these transistors And after a while they came back and they they built Sony radios with transistors This was not too long after the war and that that defined Sony made Sony a world electronics leader and It changed the Pacific with so many ways you can see the ripple effect of that simple single sing of you know Go reaching out finding out about transistors So I urge you all to read that that chapter in that book you can get it on Amazon And that's my that's my preface to Sony look at Sony today It's got everything and we are a Sony shop gentlemen. Thank you. That's what we got all our cameras is Sony We do Sony everywhere. So let's talk about the products. Who wants to go first? Go ahead. Okay. I'll talk about some of our professional products So I have in the studio hxr nx5r, which is your Bigger brother sibling to your cameras in the studio. It's the newer the newest camera that we have that's in the commercial or corporate film environment So, you know, it's a 30 that's a 20-time optical zoom three CMOS X more X more sensor Can do up to 40 times digital zoom or clear image zoom So if you need to really zoom in there for like sports or any other products that you're Other events that you're covering also has a built-in SDI, which is a new addition to some of the other cameras SDI very important because SDI is a professional connection and SDI cables stay put SDI cables, I think give you a better longer Connection with your switcher. So this would be ideal for example for a think-tank. Yeah And then also if you needed to add more light on has a built-in LED from the front so you can interview your cohorts. I love the way it comes out Yeah, so Let me ask you some questions about it. Sure. It looks oh No, it's not any heavier than our cameras. I mean we have Z5 you cameras It looks like it's looks like casing looks tougher though. The casing is you know I don't know. It just looks like a better stronger design. I think they have a magnesium alloy bodies inside So it's a lot more robust but yet lightweight. Yeah, it is lightweight and kind of rocker bar I like there's a big rocker bar here on the right you know to zoom in and out that looks great and So it did move away from tape lists from I believe some of your cameras are still work They are a number of our cameras. It's all we don't use the tape But it's in the camera. So it has s sd2 sd card slots so you can put in for solid state Oh, yeah, yeah photographs all that Yeah, and you can transfer your settings from to carry from one camera to other camera and also use it for time code If need be uh-huh and what's what's the media for the movies? Xavcs it does Xavcs a VCH DN regular DB. Okay, and it takes two at a time It could you can do to simultaneous record for backup or just use one One card a hot swap. Yeah. Well, as long as you're not recording to it. You can choose which which one Okay, and you said wireless. I want to know how that works So the wireless function you can actually control the camera via wireless from your smartphone or tablet So you can do, you know, you download an app that you can control the camera with the app We've talked about that before that's fabulous. Yeah, I believe it's called the content producer. I'm not mistaken Okay, so with the app you can turn it on and off Yeah, start stop play you can control the zoom You can control some of the functions of the camera You need to like tune up some of the the coloring or if it's white balance is out of out of whack You know, that's really useful really useful. I think that's more than the old remote script Yeah, and you can also use this remote the app to stream if you wanted to so you can stream like a live stream A show with one camera if you needed to Well, okay, what else is there anything else on there? We should know about because I'm self-interested here Why it does have a Mishu on the top Mishu is our multi-interface shoe so you can put that's new new you can add it'll power it Provide it gets power from the camera so you can put a powered mic or a Another bigger light if need be or a monitor Rolling into that also is the MC MXC 500 which pairs with this with with RM 30 BP is a remote So the switcher and so they're selling this as a a la carte kind of Simple slice streaming solution as well So you can have the switcher the camera with three cameras or up to six cameras the whole setup so you can do live switching That's the remote. That's the remote.  You can control three cameras with one remote So can you can you switch from the signal from one camera to another not from that? Not from that, but that can control all three though You can you can tell the that with the remote it'll send a record button or record signal to all three, but it won't It won't control each individual one. Okay. I'm looking at the monitor looks different. The monitor looks pretty sophisticated Maybe it's because it's showing our picture Yeah, but I mean it's a LCD monitor with the OLED viewfinder. I also senses your eyes if you're oh Okay, we're just connecting you don't have to waste your battery on Automatically turn to the the viewer instead of the of the monitor Yeah, how long is the battery last on this before you have to replace it? Usually about three four hours. Yeah, and our cameras. It's a long time. I'm really impressed with that You know, you really go for a good for half a day anyway Yeah, you can buy larger batteries if you be this is just the stock one that it comes with so You can go up to I think six to nine hours if you be and it takes the same the same Configuration of battery that the the older ones do like our L-series and it takes it the same Adapter plug if you want to power it directly from the should be Should we have a lot of those? Okay, so you have HDMI out as well. Oh HDMI so you have the STI which is a good one I talked about and the HDMI which is to monitor the monitor Oh, yeah, right as you can play it into a monitor directly while you're filming that's very big screen to Take a look at what you're filming. Yeah, okay. I'll just put this behind the counter then I Beautiful beautiful camera you guys are first, you know, Sony Sony is the standard by which all broadcast is Every every studio in the world Okay, so that's the was it the H HX HXR and X5 are our HX and X5 Just an X5 are and how many how many yen do I have to pay for that? Well, this price is thirty six thirty six point nine. Yeah, honey, okay $3,649 Street, I believe you'll find it for under like two $2,999 for per they're actually coming down. Yes, they are I mean it for the amount of tech in these I mean it it's a it's a reasonable, you know price I mean if most of the other cameras are more suited for bigger productions or news or More corporate higher corporate events. Yeah, well, it's actually cheaper than what we originally paid for our C5. Okay, go on and so getting back to the MCX X500 that pairs with this is a switcher that you can it's a live switcher So you can stream live from it or you can go into recording into the switcher for later playback But it can control up to six cameras with the repair remote You could actually send tally signals to each of those cameras So, you know, which one is live? Yeah, so it'll show a green either green screen on the LCD monitor like this Or it'll be a white for not in use green for in use red for the next Next available camera studio in a kit. Yes, take the whole big box with all this stuff out and do a show That's where we're going Okay, what's next and then the RM 30 BP is the remote that I was talking about that controls the camera Hooks everything up.  It's just a one-stop shop. Yeah, that's what that's what we're going. This is relatively new. Yes It just came out what the switcher starts shipping in January the cameras are Starting to ship they start shipping end of November the remote. I believe so so start shipping in January So when you get the remote and you get this package, I mean is it coming in package? No, it's all a card What is the switcher cause switcher list price is 2200 so it's really reasonable Come compared to like our other live streamer, which is a considering a lot more money The remote is about a thousand dollars and those are all list prices. So when they finally hit the street, you'll probably see it You know, it's a little bit of a drop. The street means Yeah, you know age me Let's talk Right down the block at 55 versus treats. That's where you guys are Okay, we're gonna take a short break now We come back to Ted and cover some of the goodies that are on the table there in his direction I guess we're gonna cover some more of the stuff that's in front of stuff or two Oh, no, that's all Ted. Yeah. All right. We'll be right back. Don't don't salivate Oh Aloha, my name is Danelia D. A. N. E. L. I a and I'm the other half of the duo John Newman welcome We are co-hosts of a show called keys to success Which is live on the think tech live network series weekly on Thursdays at 11 a.m. We're looking forward to seeing you then Aloha Happy holidays and merry Christmas from the budget Bingo, we're back. Okay, we've covered the Hxnx 5r camera And some of the switches and remotes that go with the camera What else do you want to talk about? Okay, tofer tofer is done now. We're gonna go to Ted Ted has a whole bunch of things so you have to talk fast Ted sure so I got I'm gonna talk about our consumer electronics First I'm gonna go into our action cam and we've been Sony's been building Action cam or POV cameras point of view cameras for a number of years And this is the latest iteration of it's a 4k action cam and it also has okay That's 4k and it has a balanced optical steady shot Stabilization system inside basically what that means is that lens? Housing it floats. So if you shake it a little bit, you know, it actually Absorbs the the shakiness of it. So you get a really nice steady shot This sells for bite self about three hundred and ninety nine dollars But we do also have a kit with a live view remote kit So basically all you have to do is this pair of this turn this thing on and what it does is automatically Communicates via Bluetooth and turns this camera on as well once it's connected It has a Wi-Fi signal and you can use this There's a wrist strap that comes with it. You can take risk right and you can actually monitor as you can see here Yeah, or You see the picture. Yeah. Yeah, and then you can start recording from here And once you do that you see the lights turn on yeah So whether you have it mounted in the front or behind you all like on a mountain bike You know in which direction that it's recording because the lights are on and then from here I can also turn it off and it'll it'll turn off like that Which direction it can record in two directions? No, what I mean is that the tally late? Yeah So Yeah, so you know exactly when it's recording Yeah, oh I see so see it no matter where you are right So this is a great tool because you could buy this as a bundle the bundle is like five hundred forty nine dollars And like I said it comes with different accessories that you can put on on your wrist or on your mountain bike We also sell this little guy that makes it easier to control everything and this little Slides right in here locks it in and then this thing snaps right in the top here And what we call we call it's kind of like our finger trigger Camera so I can actually record from here very cool. Yeah, you know hold it steady. It's very small Yeah, you can see how it's recording right there and I just stop Yeah, oh you really taking that to it. Yeah. Yeah, it's very convenient And so if you want to record when you're walking down the street or if you have mounted in your car You can you know record the landscape on your mountain bike, etc. It's a great Accessory you can also we also have you know headbands, etc Just like put it on a headband right and you have something you're making waterproof, too Yes, it does come with the underwater housing so you can actually go diving with it as well. Oh, yeah So that's included on every great gift boat So what about the capacity? How long is the battery last okay much footage. Can you get on so in 4k? The battery is going to last about 90 minutes It depends on the micro SD car that you put in if you put in a 64 gig I think you'll get under three hours or so of 4k to switch the battery in the middle. Yes, correct. Yeah come with an adapter. I mean, can you power it directly? It's so you can it has a micro USB that you can actually plug in so you can actually Plug in a battery charger and actually keep it running So if we were going for example to an event of some kind where the speakers were speaking You know one of our events that we do We could put that on a tripod. Yes, we could plug it in for continuous power Correct, and we could take three or four hours of video with that little thing there now They actually actually sell 256 As micro SD cards, so yeah, you can actually record much longer That's really interesting because you put it in your pocket You wouldn't have to carry anything. I mean, it really is a problem if you have to carry a lot of gear to one of these events and That would you know that in a small tripod table tripod you're all set and by itself. This is actually splash proof So you can actually use it as it is whether you're going to skiing or whatever But it does come like I said with the underwater housing. It's great for skiing. Yeah Okay, what's it called? It's the FDRX 3000 R. Okay You know I'm writing this down sd X X 3000 3000 R. Okay next all right So we actually don't have the actual sample with us but basically this is the a 6000 and we just announced the a 6500 and it's just started to ship actually and it has the same form factor.  Okay, but the amazing thing about it is that it does have five-axis image stabilization So whether you're moving in different ways, it'll stabilize the the stills as well as the video DSLR actually right exactly What's great about the and this is a mirrorless camera and what I mean by that is you notice There's no mirror inside. Yeah, it's completely just a sensor and the lens What's great about this is you can actually buy third-party adapters and put any lens any lens on there, right? Telescopic would have you anything exactly and even lenses from from a long time ago. It'll work It has a basically allows you to capture 4k But it also has a front LSI chip 4k is everywhere. Yeah, it is it is for it. It is everywhere allows you to Basically increase the buffer as you're doing 11 frames per second so you can continuously shoot for about About 10 seconds worth of 11 frames a per second Of shooting a lot of good shots. Yes one doesn't work then the other one will right and also has a touch to our focus on The screen so if you see something that you want to focus on just touch the screen It'll focus on that object or subject. That's the latest Yes, right so Question is you know when you use these What do you call a conventional style cameras for video? There's always an issue about whether the camera is is catching up Whether it's fast enough to you know, we refocus as it goes through the shots and go through its processing And so far I've seen some that really didn't go very fast And I wonder how you deal with that here Well, it has the world's fastest autofocusing system on there. It's like 0.05 seconds That's very important. It's very fast whether you're shooting stills or action shots What it's also great about is has 4d focusing so it actually will track the subject and even predict as it's going across the Screen and automatically focus in on that subject. And another thing is they've also included I autofocus which which we introduced a few models back It'll look it focuses on your eyeball and locks it in so if you're a portrait Photographer who takes a lot of nice portraits, right? Sometimes the nose gets in the way and it'll focus in on those when you blow up the picture You notice the eyes are blurry Yeah, well the Sony algorithm on this camera on this and other cameras will actually lock in on the eye And that's what it'll focus on. I mean you're taking a precise portrait sure you need to do that Because every inch of a focal plane means something it does That's a nice. What's the price on there? So that one's about 1500 By the body itself and I touch it. Yes. Well, this is the What's the difference between this one? This is light. Yeah, it's very light feels very well built, but it's light So what's it to this one of the 6,500? So you got the touch autofocus screen You've got the 4k recording capability and you've got the image five-axis image stabilization And it does it has that buffer you find as well Whoops, so yeah, 27 So it's very fast 11 frames per second great in the picture. Okay. I also want to talk about these noise-canceling headphones These are called the MDR 1000 X. Yes 1000 X they come in two colors. This is the black version. It also comes with a gray beige color But what's the most important or something that's very unique on this? Is that it actually analyzed the head shape of the wearer whether they wear glasses? You know whether they have hair or no hair and once you put it on and you tried this out earlier You press a button on here for about three seconds And it starts to analyze the sound the shape of your head and once it does that It does reduce about 99.9% I couldn't even hear you. Yes, it was working and then if you want to have sound to get just for a moment You just push the side. Yes, and it'll actually reverse the microphone System and it'll pick up the ambient noise So let's say you're on the airplane and the flight attendant comes by and offers you drinks Instead of taking it off all the time. All you have to do is just cover your ear like this and it'll pick up It's very cool. Yes, very cool. It opens it right away. Yes. Very fast. It's very fast Yeah, but you know this would sound different to a person like myself with no hair versus you with hair It'll change the parameters of this So it has to adapt. If I adapt it to myself and I give it to you then it will be adapted to you Yeah, and it's very fast. It only takes like less than 10 seconds to redo that thing. Now It's not just cancel and self-canceling. It's also it'll get Bluetooth. Yes It'll play your wireless your phone or your any device right your Walkman or whatever. Yes And how much is this so this is a 399 it's really first-class and it comes with a nice hard-shell carrying case and The cable so you can actually use it as passive headphones if the batteries are you know out You can actually plug it in and still listen to it But it comes with a nice carrying case as well great for air travel, but exactly great for listening to music Yeah, it does support hi-res audio So if you have a like a Sony Walkman that supports hi-res audio like one of these Now this came out late last year. It's a Sony Walkman and it has Yeah, like the latest versions are and it can actually send hi-res audio to the headphones wirelessly through Okay, yeah, so and what is that is that that's not part of the same deal. That's extra. No, this is yeah There's something separate. Yeah, right. This is about two hundred ninety-nine dollars Great stuff, and you can also add it has built-in memory 32 gives a memory We can also add like a hundred and twenty micro SD cartons. What is thousands of songs? Yeah, right Between the two you can have music that sings Okay, last but not least We have this guy here. This is the ARC DSC RX 10 mark 3 So it's the latest version. We have three two other versions of this, but this is the latest version What's unique about this type of camera is that it has a one-inch sensor 20 megapixel one-inch sensor And it has a zoom range of 24 to 600 millimeters So it actually has 100. Yeah, so you can see that telescopic. Yeah, right Usually it's about that long right So but it does have that one-inch sensor in there So you actually can see from far away and it has image stabilization It has a fast Carl Zeiss lens to it It's about a 2.4 all the way to a 4 It takes 960 frames per second so you can do a slow motion Out of this camera as well 4k Video video it sounds like a strong on video. It is very strong. It does have a mic input and headphone jack So you can monitor. Yes, really important There's a lot of DSLRs do not have that right and you can't tell if you're getting good sound Which we're getting you get back and you find you didn't get good sound is a terrible waste this way you can tell put a headset on right but what are those Self-canceling headsets on right and and they can tell what you're getting and and that makes it Makes a broadcast quality. It does. Yeah So this is there's a lens come off. No, it's just fixed It's a fixed but with that kind of lens. Yeah, you don't want to change exactly much power in it. It does. Yes. Yeah So this is yeah, so this is going to be a little more expensive than the one you showed us before Yeah, so this one is going to be about was a 1200 1500 I believe yeah on sale right now our best buy for 15. Yeah. Oh, okay, but this is a special camera This is not a run of the mill camera in any way. This is this is a special Okay, so where's Sony going these days Where is your you know focus to use that term after we look at all these cameras? Yeah, we're Sony going What is it? What are the strong technologies that it is focusing on? So we are Focusing on sound so we have this mantra called Sound reborn so we're focusing on a lot of the sound products like like I said like our headphones We do have a number of Bluetooth speakers as well And so we're really focusing on and recapturing that market, you know of Portable Bluetooth speakers as well as headphones So we're taking that to next year as well We've always been focusing on TVs we just started shipping our flagship TV the z9d series and Basically that rivals OLED technology and what's amazing about that is Some of the inherent properties of OLED is that it's not very bright So if you're if you haven't set up in your living room We need to you know close out close all the shades to see it, right? Because it all that ambient light doesn't reflect onto the screen. So it kind of watches it out with our Basically our Master backlight system our drive system. It actually controls it by pixel. So you get incredible contrast But you can actually see it in broad daylight as well So all the technology has been touting the black levels of their TVs Our technology actually does rival the blackness of OLED but also retains the detail within the shadows sometimes you get an image That's completely black. You don't get all the details our technology will actually give you the great contrast With along with the details. We're gonna see it. That's fine. Yes. Yes. Okay.  You're you're leading the market You're leading you're leading me. I'll tell you and you complement each other You know the one is that Topher does this kind of camera the professional cameras Which we care a lot about and Ted does the consumer type things, but they're also professional I love your stuff. Just leave them all here Just don't tell Nobody knows thank you Topher