Hi, Tom Stewart here with clean business today. I've got my partner, Liz Trotter. Hey, Liz Hi, and we're really lucky to have my good friend Matt Ricketts from Brutalife Mains out in St. Louis, Missouri How are you doing Matt? Good guys. Thanks for having it. Thanks for having us. So appreciate that you come on and do this with us Matt. I know you even missed an appointment today to do this with us So really thank you so much. That or just my brain is fried one of the two. Yeah, I think you miss your point regardless But never the lie. I do realize that this is a covip it and I was on a call with Tom at that time when I was supposed to be doing that other meeting Chalker, Tom made you miss an appointment Man that's an awesome Seeing you got there. Are you in your house? Oh, yeah, this is kind of it's part of our master bedroom suite so it's got like a little loft with the fireplace and like loft and ceilings and Yeah, it's like our house is like a 1950s house or like the fireplace is all kind of not like what is that mid-century?  It's off of a It's kind of like a Piper cub would be the closest thing I could describe where people would even know what I'm talking about It's called a vagabond. Okay. It was built in like post-World War two for basically Anybody could kind of buy this thing. It was relatively inexpensive Fat, you know fabric wings and so him and his dad bought one in the 60s and with some buddies And they rebuilt it that was the original prop off it and then my grandfather took it off and mess with it put a clock in it at one point, but you know You know kind of hold it out a little bit But so that's that was a real wooden prop off of a plane that still flies my dad still owns that plane To this day, it's one of my favorite planes to fly It's it only goes about like 50 miles an hour and it's you know You barely feel like you're moving if there's a strong wind, but it's a lot. It's a lot of fun Just to fly a plane like that awesome awesome Hey guys, I Want to tell it like it is and I had some misinformation last week and I want to correct that the whole question came up with When does the clock start when you get your PPP money? And it literally starts the day that you get your PPP money and from an accounting perspective It's all about cash So like in our case and one of our branches we got our money last Wednesday So for payroll purposes the first payroll is two days after that It doesn't matter that the the the monies in that payroll were for work that was done prior to the period It has nothing to do with that. It's purely when those checks were written. So Here's one of the bad news for for us in that particular situation. We got the money Wednesday So we don't even know that we and we didn't really get a heads up our bank just slammed it in there So two days later That's our first payroll and that's going to be a small payroll because we didn't even know the week before that We're supposed to be hiring more people. We started bringing more people on but they're not really starting until this week and The people this week aren't getting paid till next week. So out of our eight pay periods We've just lost two of them essentially bad news for us But something that you guys need to be thinking about and I guess the real thing is and we didn't do this in this case Talk to your bank who's handling your PPP funds and say when you when we get approved I want to talk to you about when to release those funds and You know, you want to buy yourself some time before you actually get your money to get some things in place And get your people back to get maximum value out of that So that question came up and had a couple of people hit me up on Facebook You know, I don't know if I've answered I haven't answered that on Facebook I just got the real answer to that, you know, oftentimes we give the answer You don't really need to talk to your CPA about that. Well, that's what we did today And that was what he explained and it's like no accrual. It's just all cash So You know for me though the risk of bringing people back before that money was real was was too much for me To make that call. So my first payroll Last week was only for $3,000 and I didn't even draw it off the PPP the PPP funds because it was too late to It was too late to actually attach my my payroll account to To my bank and for them to verify the bank accounts. I didn't have paper check yet so it was just a matter of you know what we're just going to deal with it this week and The way that I'm potentially going to address that is is for staff that are out cleaning and producing revenue I'm going to have two payrolls the final week one with their bonus for working these weeks Which will be almost the $30,000 bonus spread out among all my employees and so it'll be it'll be a payroll for us An average payroll is about 30,000 a week You ever take 28,000 something like that So so we're going to catch that up with a second payroll in the final week with the bonus money that we're paying people for the differential That they're going to get when this is all said and done The other the other thing is You know that it just it just seems too risky to me to just like bring people on until that money is real And it's in your account I mean just be aware of that that the clock starts and you know if you have if you have other funds that you could pay Them regardless I just I just was tired of paying full payrolls without without work coming in So that was a bigger risk for my size company to to keep that going without But we did bring everyone back last week. We just did training We have everyone on work share in Missouri for that for that week where we're paying everybody to be Laid off 20% so they're still getting that $600 federal East for a short period longer and we're working this week so today we did our day of revenue and Normal day is between 8,500 and 9,500 Like 9,300 so we're at like 33 percent. I was a little higher later in the week Right now we're projecting about 18,000 for the week and the normal week is Somewhere around 40 so not quite not quite 50 percent so down down probably about you know Down probably over 50 percent down about 55 percent so far, but with some other cancellations We're projecting about 40 percent for the first week back and everyone's still on work share this week The work share the one thing about that program where our employees are temporarily, you know Partially laid off is that the second you have to hire a single person in the state of Missouri work shares over and With we have about five people that are going on FF CRA and I want to talk about that a little bit too if you guys Sidelined FF CRA a little bit about how that affects PPP and things like that but That that program is is a good program I think it's gonna really help a lot of our people and I want to talk about that a little bit But anyway, so by May 11th, I think we're gonna need to have most everyone back that can come back based on projections of You know increasing revenue week over week You know when we include those people that are gonna need to be on long-term leave for child care What are your thoughts on that?  Yeah, we do we are Starting to reach out to clients. We actually started working on that last week and You know where I don't even know what the exact numbers are I've been been focusing on a lot of other things right now But I know that we've got several teams that that went out today and this is on the residential side We've still been doing some of our what we call resumersial work through the through the duration of this but you know Early return we're encouraged by the response that we're getting from our recurring clients at the same time though We're looking at this like okay Well, you know, we're working towards getting back to 50% But that's going to be the easy 50% the last 50% is probably gonna be a whole lot harder to get Yeah, yeah, I'm out bidding. We actually just landed a $4,000 a month apartment commons Contracts we sign on that tomorrow. So I'm you know, I'm putting a little work my my office staff I gave a list of about 600 apartment complexes. I used a data company to kind of filter out Property manager department complexes and I will tell you that is brutal work. I felt really bad for them to do that But man, they sounded like pros by the end They just were used to getting those rejections and they were taking those rejections with stride and really hitting them back with You know some good some good, you know, you know feedback on like well, you know Let us just let us just put you in our email and we'll just we'll follow up Because you never know when you never know when things change and and they collect a pretty good amount of emails they they did about 158 calls last week and I think they collected 38 emails and We put them into Made Central for some follow-up and I Don't know. I thought 38 38 emails was pretty good, you know, nothing else and you know we got one more quote out of that and so I'll quote that I think this week and If we get it we get it if not, you know, it's still it's We're still gonna be in Made Central and we're gonna put we're gonna just adding these commercial properties to call and to go after And so we'll get a reminder every month to give them a call You know, we just we had to remember to space those out We were creating reminders in Made Central to say hey call them on this date in 30 days And I had to tell them like hey set this one to 35 Because you don't want these all to stack up when you again like 30 days out because it's gonna be awful if they all For that was a martial word my experience that's the way to do it Yeah, a lot of times it's just being at the right place at the right time and You know as long as you're part of the thought process When the need pops up and they get disappointed in their current vendor or something changes I mean you're there. Yeah, I think that's exactly right. I think I Think you know everyone gets discouraged with those kind of calls It's not about the first college. It might be it might be the 15th call I remember the guy that sells us our cars for our business His nickname is bones. He's used to be a catcher for the cardinals and he sells cars and he was like the bullpen catcher and Really nice guy, but man to see a good salesman because he has good follow-up And so he must have called me like 30 times over the course of a year trying to get our business to lease to it It's because he saw a firm from list of companies that was that had a bunch of leases through Toyota And so he wanted our business and so he called me and he's just like hey just come in I just wanted I want to show you what I can do for you and eventually I was just fine fine I'll come in and let's let's talk about it So he wore me down by just like, you know just calling and he was never pushy or anything He's just like, you know what? Ready to talk and have you know have a need for a car. Just give me a shot Just give me a shot and it was like finally I was like, all right Let's let's let's put a deal together and he made it so easy for me But he made it impossible for me to say no when it was time to sign sign on the paperwork He's like he already had the credit all already He had it all done in our business name like he asked he asked me for exactly what he needed and you know That's part of me a good salesperson is making them not have to work for it You know that make making your your your your prospect, you know letting them know exactly what you need and Yeah, it was it was a good. It was a good example of like tenacious sales, but but not being pushy But like you said being in the right place the right time you caught he finally caught me when I was like I needed a car and Yeah, I mean you must You know one of the things that we did over here was because we're reaching out to everybody that we can come Could think of too. Also, if we haven't talked about this before you guys check out reference USA comm You can get your list there really really easily. Yeah, I forget Okay, I forget who I we got a trial and you can get like a hundred and fifty free context I'll try and I'll try and send that Company that gave us the free trial and then you can at least see and if you're in a smaller market There might only be a hundred fifty apartment complexes What I was talking about before though was ffc r.a. Are any of you? Let me finish real quick Matt. So what I was gonna say is one of the things we did is we had a contest you guys and Whoever got 15 knows first won the contest. So a lot of times You know everybody's focused on I get those yeses But getting everybody focused on trying to get the nose getting there first was actually really helpful Because then people stopped seeing those noses of bad things like yes one more one more. No one more. No was good Of course, we wanted the yeses go around with them, right? You got a bigger prize for the yeses But secondary prize was for getting to those that The bigger prize was for was for the yes, obviously We're so we're also used to inbound calls where people want us like we you know people don't really realize the difference between inside sales and outside sales and You know, we're basically doing inside sales like sales are coming in. We already have leads already pre-qualified That's a whole sales thing the kind of person that goes out and hunts for leads that's a different kind of sales person and That's a that's a whole different ballgame. I will say there's a there's a different person that can that can handle that Day in and day out, but I think if you make it a game like you're talking about Liz That's a that's a way to turn it into a positive because it can be it can be really hard Yeah, and people don't mind nearly as much. They just they're they're so focused on Telling them and and trying to get to 50 that it's it's really not a bad thing at all. So Yeah, I just wanted to point that out real quick I wanted to say one more thing about something you said earlier Matt was And Tom also was talking about this bringing your people back so you don't Like I'm a PPP money and I'm like I think it's Wesley that's like I'm or maybe it's Bridget I can't remember who it was a regular on the on the calls was saying I'm still optimistic I'm getting the money. You don't know if I am or not. I'm in the same boat. I'm expecting to get it and be of a I'm a big bank. I can't imagine why I wouldn't get it.  I mean really but What I was gonna say is we do have some people that are that I've already talked to that are ready to go That that can start working get on payroll on day one as soon as that PPP money lands my account My web my web designer is on payroll and he knows he'll be on payroll for and we've already talked about terms What he's gonna be doing we've got his job set out and he'll be on payroll for at least six weeks Hopefully eight right depending on how it works But you don't you don't have to put them on today, but make sure that they're ready that there They want to come on too because they're gonna be making money with you. So that's just another another tip there And then you have employees that just can't come back and that's where the ffs the ffs area So the family first we're on a virus relief act, right? And that's we're all really scared about it first because we're like, well, how are we gonna pay for this? Right this and a couple there's a couple of ins and outs If you get coronavirus or or have an illness Related to coronavirus or have to carry care for immediate family member. It's like two weeks I don't remember all the details, but it's up to ten weeks for a child care provision 1212 12 weeks, okay. I thought it was 10 12 weeks now you have to pay for that much you have to pay for it up front But it comes back in the form of a tax credit within the next quarter I believe and I don't have all the details of it But your payroll company should have a pay tab that if you have to put someone on that like gusto makes it really easy I just switched to gusto. I really like this feature where it's just like there's like a tab that says family first corner relief act you know like payroll and you can run that as a separate payroll who needs to get on that and That's a that's a pretty great feature that is within a lot of payrolls While the big payroll companies are being proactive and getting this out there something to consider though is That let's say they're on that that 12-week program was mentioned They only get two-thirds of their of their pay previously is covered by that and inform of the tax credit Now you could pay them more you wouldn't get that back as a tax credit, but two-thirds of their wages would be covered as a As a tax credit for that period now any money that is a tax credit is not deductible against your PPP funds Whereas this is where it's good where it gets complicated because I have only have one bank attached to my payroll at the same time So my it's gonna draw off my PPP funds. I I just need to know that they are Marked correctly and I know gusto is doing this so that at the end of the day I'm not trying to Get one over on my bank and say hey, I'm deduct. I'm you know deduct that from my PPP you You know allowance, you know at the end when you when you forgive my money No, that's gonna be unforgiven But I'm gonna get that money back in another in another way via via tax credit So just remember that you're not gonna you can't double dip on on any of these programs. They they Definitely, you know, I thought there was gonna be like, oh, I'm gonna put these people on FFC or a hand I'm gonna get to deduct them No, you don't get to you don't get to do that. So from a money standpoint, you can't double debt, but they're They count towards your head count don't they they do they do count towards your head count from what I understand because they're still Yeah, so they're still employed by your company there's they're still employees You know, so they're they're they're counting towards your head count They don't count towards a reduction wages because that's they're still getting a hundred percent of what they're allowed by law So they don't from what I understand is they're not gonna count against your Your reduction wages So, I mean the way that's written is the way that's written and I would I would just look at those and again see if your payroll processor has made it easy for you to track those and That's something I'm like I'm actually really happy about that because there's there are a lot of my employees that are like in a pretty tough spot with child care and I can tell you a lot of them want to come back like I know a couple of them that are like, oh my god If I could just get out of this house right now.  We got them so That was good. We were actually able to get several people back that wanted to come back with Essential essential employee letters We were we were deemed essential if we were serving essential employees So our return to service plan until May 4th is that we're doing essential businesses And we're doing employees that are deemed essential So that that's probably why our total revenues may be a little bit lower than maybe some other companies that are still serving all of their all of their customers and Everything you said for the paid FMLA Also Applies to the paid sick leave I believe yeah, you can't double-dip all the dollars, but it still counts towards your head count Yeah, and I don't have all the details as much on that one. I'd have to look at them all again, but you're right It's that you cannot double-dip. I know that it's again for if you get sick or if you've been exposed to someone who's sick And I think it's even for if you have to care for someone else But not a child like if you have another family member a spouse someone like that That part I would look into because I'm not a hundred percent sure it's been a while since I read since I read through all that but I'm actually really happy about this because it gives us the ability to Like I remember we were all worried about this is first like who's gonna pay for this well the government's paying for it You're paying for it up front, but they're they're taking on the responsibility and you know what I mean This isn't a bad model for how something like this could be done for giving more additional leave and other things I don't want to get into that channel where I'm supposed but as an example of how a small business could afford to Provide some more, but you know benefits like a big business This isn't a really good program and I was like why why do businesses over 500 not have to participate what? I didn't get it first was oh It's because we get a tax credit back on this and it's it's a benefit to the small business and to our employees but I think the part that's causing a lot of Friction is a lot of smaller companies don't have that money to pay up front They can't vote. That's a quarter of quarters worth of payroll for if they've got multiple people You know, they might not be able to float a quarter's worth of payroll for five people I mean they're there if the EL funds that the Emergency part that we were supposed to get in three within three days of applying was that was in part without supposed to Hopefully and a lot of times now what's happening is People got so far behind Losing so much that they're using their idol just to pay some basic things that they've gotten behind on so they're still feeling the pressure of You know the FFC RA and and putting one unemployment I got caught up on all my insurance premiums even though that they told me I had till June to pay them I was just like that makes me nervous that made me nervous when like having insurance premiums not paid Like there's stuff that I'm willing to not pay they can have the cars they can you know, like that's You can take those if that comes to if you don't want to work with me on the cars But man, I don't know if I want to ever worry about getting my worker work my work is not cancelled That's not something I really want to mess with so as soon as I got As soon as I got that money and I was like writing well digitally writing checks to See some of my my those were you know, probably a third of that money was gone just an insurance within the day basically But I felt better about doing it because there's no more money in the bank, but I get it But they were late by the time I sent them they were due on the fourth and I think I sent them last week So and I'm never late on those so that that was like a big that was a big weight off my chest because I Hate the idea of losing my insurance like that's Don't even want to take a chance that you know that they're saying well, you didn't pay and you have this huge claim It's like now. It's just not the time right? I know Makes me notice too. Yeah, it made me nervous even though they told me I hadn't told June to pay I was I just comfortable setting that out there for a couple more months and and not having that square Yeah You know one of the things that we can do if you're paying like on a monthly basis based on projected payroll Let's go back and say hey my payroll has gone down for it for obvious reasons Yeah, you can probably yeah, I mean a lot of cases you can get that premium reduced. Yeah, we did that I think that I think we've had that discussion before so we lowered our projected from like 880 to 500 and I'm probably I'm probably robbing Peter to pay fall there because I Lowered my premium down to like 16,000 for the year, so I'm almost paid for the year I've got like one more thousand dollar payment that I'm done. Well, that's not that's not realistic for our work comp So at some point, I'm just you know, I'm gonna have to but I'm gonna have to you know Get that readjusted and looked at but I could wait till the audit if you know If I want to I can wait till the audit and that gives me all the way until probably early next year to pay that or Or adjust it as we go throughout the year and just kind of ramp that back up. So that's a great strategy that'll help with your That'll help with your your business owner policy to some degree too. Although your business owner policy is not anywhere near as expensive as your work comp, so reducing that work comp Big number and lowering that down and can really help with with an expense. So yeah Yeah, they have a couple of questions here you guys. I like to get to if we can Cindy Field asks if you were closed April 1st, you're exempt from the CARES Act, aren't you? So I don't remember what the April 1st You guys remember that there was an April 1st deadline, but I thought it had something to do go ahead Matt Yes, if you stay closed and you don't and you don't bring anyone. Yeah. Yeah, if you're if you're completely closed and Everyone was laid off prior to April 1st and Yeah, yeah, you would be exempt. They're on they're on unemployment Yeah, and if you don't but as soon as you come back You know you you would be subject to it But you would you could get a waiver if you're under 50 employees don't have the cash What yeah, what I mean as a company I don't know if you're exempt, but what that does mean is if any employee Comes back that was laid off in the month of March or prior once paid sick leave or once any of these other benefits then You know that's that's off the table now if somebody Got laid off April 5th, you know April 2nd April 3rd Then I think there was some thinking that they could still swing back around and say well, I want to do the paid FMLA of the pace paid six time and you might have to honor that Although they're better. They're probably getting more money on the employment They would if they were trying to do third to their wages from you. So it's probably unlikely It's probably unlikely. We're gonna see any You know downfall Or any downside to that until probably July July 25th is when this Federal unemployment, I don't know what you even call it. It's just I don't know Yeah, dividend. It's yeah with a full profit. Yeah, I do think you could have a little bit of You you might want to expect a little bit from any of your employees that had worked, you know less than 30 days because for them They're definitely going to be making out better with the FSC RA everybody else's So there I thought that they did qualify for FSC RA Even if it's less than 30 days, you'll have to look I thought there was a waiting period of at least 30 days But it could okay. It could be wrong and I know there is on FM LA But I thought that was part of the FSC RA is that there was not that eliminated the wait period. It's normally it's normally It's normally it's one year for FM LA would be the typical you have to be at the company for one year I thought they reduced it to 30 days for this new policy But I I haven't read it in probably like 60 days and I've read a lot of other stuff since then I Got the information from someone else though. I'm absolutely not swearing by it. I'm just saying what what I've heard You know, I'm just listening and thinking about this and it's just insane the amount of new Information that we've had to learn to keep up with here over the last Month and a half This is it's like a whole new set of rules in addition to all the stuff that we you know I needed to know and to keep up with prior to this Yeah, no kidding. Okay. Let's see. We got a couple more questions here Trina says I have to on unemployment that cannot come back since the schools are not open She's waiting on her accountant to get back with her. They need to come off unemployment and go on FSC RC, right? Well, I mean if you if you call them back This is gonna be this this is gonna be a part where like you're You're putting yourself into a tough spot with your employees and and so I called everyone back And I got them all back because I put them all on on this 80% of pay Okay, and they're still getting the federal money too for a little while But that's gonna have to end. We're projecting May 11 So that's like that's like two more weeks And I think we're gonna start having to hire and that's gonna end that gravy train for everybody based on a few people That we don't really think are gonna come back and a few people that are gonna go on the cares act But to your point you might be better off hiring somebody else and Letting her remain on employment because if you if you call her back and you put her on the cares act You're you're probably taking money out of her pocket And she's probably not gonna hold a lot of loyalty to you when this is all over I mean, I hate to say that that's that's probably you know, that's probably It's probably not a popular opinion, but Liz my way to get around that but I tell you a less popular opinion You know bring her back and she's disgruntled and doesn't do her job.  I know I know it's a tough It's a tough and here's the thing and I've been having these conversations I just did a video update and I'm doing video updates with my staff every I'm usually doing on Sunday after the work week. I'm putting out, you know, sitting down and kind of you know Compiling all the things that have happened this week so that they're aware of all like where the company's going and what we've Well, we've changed what we're doing differently all of a sudden and And we I also spend the weekend building some new trainings out for them And we can talk about some of the ways that I'm able to get that stuff out easier We talked about shooting videos, but I also want to show, you know PowerPoint like how you can actually quickly put a video out via PowerPoint if anybody's interested in, you know creating some quick trainings just based on on Slide shows like basically and you can voice over those and create some quick trainings But using like quick time on my Mac. I'll just do like a recording like this I'll sit in this room or I'll go to my office where it's quiet on the weekend and catch up on some paperwork and It record put something out and We we're putting out that stuff. I lost my train of thought, but I know we're putting those out weekly I don't know where we were going when I started on this, but yeah Sorry lost it. That's okay. It's okay because we got a couple questions here math that we're speaking to what you were talking about Charlotte mix and is talking about she receives her pvp She had to lay off half of her works or her workforce, but she has been open And so she's asking why Brian gradually bring these people back and put them on a salary Because she doesn't have enough work to pay them what they were getting paid before so Well, you have money I mean you have all the money to pay them what what they got paid before you're not under any obligation to pay them any Last the government wants you to be a pastor entity for unemployment instead of I mean Here's what they want and this is again opinion Not necessarily like what's written in the law, but my opinion is The government is trying to make the unemployment numbers look less painful than they are so this ppp program was a a Brainchild of well the economy is stronger if there's not 20% of employment, so let's give businesses money to bring their people back and pay them to work and They want you to pay them to work They they're their biggest concern is that you bring them back to full employment and pay them regardless of Whether you have enough work or not so my suggestion is Either find something for them to do or give them additional training to make them better human beings We started a Google classroom with we're having them even watch Robin Sharma videos and And I really like Robin Sharma Go like get on YouTube and watch some of his videos on leadership and things like that We're having them do a lot of that kind of stuff With with the with the time that they're not clean We have them on on a work share program, which means that they're only getting four days a week They're getting 80% of their prior pay They get 20% of their eligibility for unemployment and a hundred percent of their federal unemployment money Temporarily so most of them are actually making more money to work less for attempt for a period of time now That doesn't apply to every state, but I know it applies for about 30 states So you might want to check and see if your state has a workshop program. It's a little extra work I'm not in love with it as far as all the extra paperwork that I have to do where I'm going into my office on Sunday and You know figuring out all this extra paperwork, but it got everyone back on for our headcount so our headcount looks good for three weeks now until we have to hire again and We're just paying them to train this first week or actually today They're actually cleaning and I still have six more people That I need to get on FF Sierra after this week and then six more that have returned to service plans somewhere between Now and June 1st if anybody's not back by June 1st We're not paying them, but we are paying a bonus at the end of this period For everyone that was working every single day. I'm paying an additional $80 a week For seven weeks that's going to be paid as this additional payroll Okay, that's like I think it's do the math for me real quick And those are for the people and those are for the people who aren't doing the job share those are your full-time people Right, those are well at no everyone everyone's on job share right now I think but anyone that's out there producing revenue right now because there's some people just want to I need a few more Weeks or my kids or whatever, but I'm using revenue is getting an extra $80 per week bonus and an additional two hours of PTO In their banks, so they're actually getting bonus You know the two hours of PTO is from me, but that's not available till after July after July 1st I can't use I can't use PPP money for that because it's not in the accrual period. That's just All right, they're PPP there. They're PTO banks have been wiped out. Nobody has vacation days And I also want them to have you know another little reward. I didn't want it to all be cash You know, I wanted it, you know, I PTO is a big deal at our company as something we give out as a reward So we did that so equivalent Equivalent of over a hundred dollars extra more than that really like But about basically about a hundred dollars extra per week in bonuses for seven weeks between these two things But but a big chunk of that will be a cash extra check in the final week for those cleaning And and that and again you can pay your people more than what you were paying them before the question is I don't want to pay them for you know this this this the truth is you may need to pay them more than what you were paying them before to make it worth it for them to work in this environment where Hate to say it someone could potentially be making more unemployment and not want to come back And I know we don't want employees like that. That's pretty much a solid What what are you talking about Matt every single one of them? It's not a maybe thing. It's a factual thing They are making more unemployment than when they work for you. They got unemployment. They're making less Yeah, and in Missouri it would be about a 23 dollar equivalent And we pay and we pay well at my company average average technicians making about $17 an hour You know, I know that's it sounds high to some of you But there's we're a commission-based company and we have a culture of of sharing in you know In in how we and how we you know do things and we're still very profitable even even at that period But damn near damn near $23 an hour. I can't make the math I mean the federal money is $16 an hour at 40. I mean $15 an hour at 40 hours a week on top of Yeah, so if you're already paying 17, that's what 33 32 75 12 20 basically I have to pay $6 more per hour I'm not willing to do quite that much, but they're in bonuses They're able to make almost another $4 an hour with with what we're gonna pay out in the final in the final Not like that much $2 but in the final Weeks of this and I'm kind of holding it towards the end to see who makes it who does what they're supposed to do Yeah, I have some I have some other caveats in it, but um, I don't know if that's you know Part of me is like is that morally right or we like are we actually just setting ourselves up for some real problems with like Work expectations down the road. There's a lot of holes in this PPP that actually are making us do some irrational things that we From an economic standpoint, this is this is crazy a lot of what we're doing you you made the The conjecture and and you know I've thought the same thing that part of the incentive for PPP is just to make the unemployment numbers not look As horrible as they they do anyway But I heard somebody from the administration explained some of the rationale behind it and kind of make sense that Part of the thinking is they want to keep your employee employees engaged with your company So when you start to get busy again, it's gonna be easier Whereas if they're completely Unemployed and disengaged with your company you're gonna in some cases have a hard time just finding them and getting into come back and I Know that that you know We've been working hard with communication plans and keeping you know keeping up with people even when they've been furloughed But for a lot of companies it's like cat herding just trying to find their people and getting them back So they can keep on the payroll on the government's dime theoretically it's going to be easier for them to Start back up because they've got their employees already. They're still working for them All right, so short answer Charlotte. Yes, bring them back. Yes, pay them more money You have a lot more money if you got your PPP, right? You have two and a half times payroll I know it's an old payroll and and now your payroll is probably bigger But you still have a good chunk of money to be able to pay them more run your numbers pay them more You don't have to pay them for necessarily cleaning Matt was talking about training We've talked before about having them help you with marketing We got a lot more questions here that I want to hit. So that's just your quick answer there Okay, I can show my screen while we're talking to while you're kind of answering these questions and I'll just Let me just show you a Really quick thing while you're kind of talking through Well, while you're pulling that up. Here's another question Tom Linda wants to know Does workers comp is it covered by the PPP for the forgivable portion? What do you think? You know, you know, if you is that a hard no I mean, it's I Mean, I don't I don't see it anywhere specified that any insurance is even though you might be paying as you go with your payroll company I Would I would stay I'm a hard no on that it does not specify I heard people trying to make the argument that they were gonna put their leases of cars on there because it said leases. I mean, I Don't know man. I would just be I would be really cautious I think it's payroll and payroll expenses. I don't think work month work comp is a payroll expense But you could argue that a lot of people would say that it is because I would say that it was so For this one, I would absolutely tell you check with your accountant Again, you put it in there and you write the check of that off this PPP funds It doesn't get forgiven. Well, you were gonna write it anyway. You were gonna pay that anyway So you're operating has more money in it right now because you didn't have to spend that money So that's one that okay, so that's maybe a gray area. I don't I'm gonna I think it's no but go go for it I mean, you know work comp is definitely related. It's it's a cost of goods sold for sure It definitely is related directly to payroll Hey, we got a new question here that I've never heard before This is from Bridget. She says she's got a PPP but in the application She had the sign saying that all our employees live in her state That do you do Tom Matt? Do you guys think that she can hire someone out of state and it will be forgiven? I didn't have that on mine and I hired two people out of state, but I but they're paying they're paying payroll taxes in Missouri so You know I have I have two people that are out of and I have a bunch of people in Illinois that live in Illinois because we're right down the border Yeah, I don't know about that. I'd never that wasn't in my application. That's that's maybe something with your bank And if it's not if it's in the if it's in the paperwork, I would probably follow that Okay, so let's clear up a couple of things Dig on that a little bit Great Tom if you could that would be really really helpful to know we do have some questions here, so Before we got to get back to the question that was asked earlier about the insurance I'm going back to Some information my CPA gave me earlier today. So this doesn't really mean that this is this is their interpretation So they got this out of one of the regs. This is what is defined as payroll costs and I posted in the chat Great Rosemary said the same thing that her accountant said it was okay to pay workman's comp offer PPP. Well, maybe I'll raise maybe I'll raise my Back up to 880,000 and and get the bigger bill and just write it as one big check and see what happens I mean one way or another so Nobody could claim that you were trying to commit fraud by doing that no not at all So we got a question here about bonusing Denise is saying yes bonuses sounds great for the end of the period for people that are working But Marcia says That according to and I'm not sure what SB am is small business Association, I don't know they say that you can't Bonus now. Here's the thing with the bonus thing at the end What I have heard is you got to be careful of that term. It's kind of like With the idol they changed it from a grant to an advance that word makes a big difference So I think you might not be able to bonus people, but you may be able to go ahead Matt Bonus the rules on the bonus were about were about salaried employees and over a certain amount of pay It has nothing to do with hourly Okay, get clarity But my interpretation from what I've read and it's again, it's been a minute since I read all this maybe last week Since I really dug in and again the rules are not finalized There's no there's no out there's nowhere out there where you can read the final rules There was a there was a draft of one point on the SBA and they took all that down But the bonusing as far as being available as a pay there was some steep restrictions on on Bonuses and any kind of stock advances or any kind of you know any kind of pay for Executives or or highly compensated employees over a certain point over a certain pay and that bonuses would count towards The $100,000 per employee cap, but not that you couldn't bonus lower-level employees and that would be that would be counter-intuitive to the way that the law is written because We're gonna have to provide some differential in pay anyway For for getting people to come back to work in this environment even Walmart is paying people I mean not much like $150 different like $150 like it's very small very small, but it's also Sorry, Matt. I wanted to clarify here. Leslie. You're saying honestly. It's just $10,000 thinking it might not be worth this hassle We're talking about the PPP that is the payroll protection program And that's two and a half percent two and a half times your average payroll for eight weeks So it's a lot more than $10,000 Leslie. I think you I think you might have the confused with the idle in vain EIDL that that amount of money isn't a small amount money either. I mean, I know companies that are getting They're getting up to $500,000. I haven't heard anything bigger than that and I have some friends with some very large companies and You know, not even in this industry other other things that are, you know, very large and the The the biggest I've seen anybody get is $500,000 for that EIDL and that that is because they're probably just trying to spread the money around Normally, it's kind of capped up at $2 million for that program But anyway, that that's a whole nother that's a whole nother ballgame It's less restrictive Then it's less restrictive than the PPP doesn't have all the timelines It was and for some of you if you have that money coming it might be another game You could play because there's some other tax credits and things like that That would probably be a whole other call though We would have to get into to try and differentiate the two and And what are the what are the strategies on tax credits versus PPP? Are you gonna make those work?  So Don't worry about that bonus a lot of times the word matters instead Hazard pay hazard pay. There is nothing against hazard pay. So you give them that all at the end. So that's great Leslie love that Thank you so much I have a couple of questions here too Tom Matt have either one of you guys Talked about how do our 941s play in here? Are they what what can you tell me about our 941s 941s your quarterly your quarterly reports? Say they need to match what your payroll reporting would would be I would I would think that that's probably one of the sources They're gonna go to you for Proving that you spent the money properly What I don't What what they'd be forgiven as a part of your oh your quarterly contribution Yeah, yeah, so well that money no because that money is the 941s is that's that's uh That's your that's part of that's the employer your contribution as well as the employees So the employer then the employer contribution would be forgiven so for your for your for your food and fight or whatever it is, but I don't think I don't think that the portion that they pay obviously isn't gonna get isn't gonna get forgiven But that's why that's why those were your federal taxes were not initially in the Your federal taxes were not initially in the The calculation so there's there may be a chance that they're not if you live you remember the calculation No federal taxes were in that so they may not be giving you that I don't as an option So it's got a bunch of questions here What number do I look at on my weekly payroll to determine what number is actually forgiven roast pay net pay? Do does she deduct her federal taxes? And then how do you keep a running total of what money you have available left in your PPP? So I'm gonna hit that last one because it's an easy one What a lot of people are doing Charlotte is just creating an Excel spreadsheet and they're just putting their how much money They have in their PPP and they're just deducting it out and they're watching that money go away I just want a simple way or even easier I mean not even in the Excel spreadsheet just create a new bank account with your bank and when you fund your PPP Don't intermerse that bank account with your general So I mean a good operating practice is to have a couple of bank accounts anyway for different purposes You know, but but a really good practice here would be I at least what I think is a good practice You can talk to your own CPA your bank is I created a new bank account for it and All the expenses that I believe are legitimate spend expenses through the PPP are only going to go through that account and so payroll for the next seven weeks now and you know my lease my lease expenses to my to my building and The various other expenses I have to go back through and look at what I really don't have that many that are actually legitimate other than payroll So I've got a I've got a really Really find out if this work comp thing is a good option because if that works Then that gives me a little bit more that I can put through I mean some banks are actually suggesting Recommending to their clients that they open a special bank account just for their PPP funds Yeah, it's not necessary. You can track it through quick books, but you got to be diligent doing it Yeah, and you could create new you could create new And this is A separate account you guys that's not what the question is about so absolutely get yourself out account But then to track it a simple Excel spreadsheet and you can track it really really easily Even even easier to probably is within quick book. You could create new New items in your listed accounts, so you could put payroll PPP or PPP eligible and then just track those within quick books against that too So like all of your payrolls that were PPP eligible during that period You could tag them with that with that chart or that that I Call If you are if you're quick book savvy absolutely do everything in quick books gonna make it easier I'm assuming that you're not as you already have all the all the questions and you already already have an account The reason why I'm saying if you're not savvy in quick books. Oh, this is fancy. I like this Tom So, yeah, you know, I don't see Workers Compensation insurance in this list doesn't necessarily mean that it might not be there But there's a lot of other detail here that leaves me to believe that maybe workers comp is an issue I also don't see the employer portion of You know the social security and and those things included in this either it's got state and local tax But not the employer portion of the federal employment What are insurance premiums? Health insurance health insurance health insurance. Gotcha That's why I mean, I don't want to say it's a hard no It's just not how I'm it's not how I'm gonna probably initially go about it But I'll ask when it's time to do when it you know, I'll sit down my with my bank account my CPA and ask I think it's a good question And it's worth trying because it is I mean It's a fairly sizable amount of money for for me and it could be It could make a big difference to what I could get forgiven I mean, so for me because we're gonna be operating it on some level Just remember all of this is all of this is we're in a great industry because a lot of us are gonna be opening up a lot sooner than A lot of other industries or at least have some portion of our business open or Not completely ever completely shut down. So if you're generating revenue, you're operating account should potentially be able to grow More, you know, so at the end of this you have you have potentially a little higher balance in your operating account maybe significantly higher depending on how much you can get your business back up in these eight weeks and You know, and then you've basically been you'll be able to make some investments in your business when this is over Or you know, maybe for the first time ever have enough in there for a good safety net and don't spend it all because you have it In the bank now, right? So, you know depends on where you are in the life cycle of your business But this could be this potentially could be something that actually sets you up to be financially well prepared for Another downturn if you don't spend that money because this may go on again this may go on for a period of time where we have some ups and downs in Business over the next couple years. I'm not completely convinced that we're gonna see this be You know, we reopen in 90 days or 60 days or 30 days wherever you're living and things get back to a little bit Normal, but we see some ups and downs in business based on You know localized outbreaks and things like that So it might be a good time just to set that money aside in case you have your own PPP fund in the future You know just to be prepared in case there's a little bit of a downturn and you don't have to lay everybody off again And I wanted to remind everybody that the PPP is a benefit to you If you get PPP monies, there is no way it can hurt you They're not going to take more money from you No matter what you do, you're not going to lose out because of the PPP now You want to be careful that you don't have people pay that you're not paying people to do Absolutely nothing above and beyond what your PPP monies are It's the only way that it could potentially come back and bite you in the butt but if you are paying your people to do work in your company for your company and The PPP is going to cover it. Are they gonna cover every single penny? Maybe not Are they gonna cover more than zero, which is what you were going to get before? Yes more than zero So it's not gonna hurt you As long as you don't misuse it as long as you use it for what it's intended You're gonna have more money in the bank in the end of the year than what you were You didn't have it and and one just one thing though is for it for There's a there's a donut hole of you where The PPP may not make any sense at all like if you are in some of these cities that are New York City, Philadelphia that are maybe are looking at some prolonged shutdowns before they let anybody reopen It may not be it may not be the best program for you and getting the EIDL money would maybe be better But however, the PPP is funding now and the EIDL is such a question mark as to whether You're gonna get that money, but I do know some people that are getting it I don't know any way to find out anything more about that. I've tried to call 50 times myself I mean, I'm sure they have some list of like every time I've called and they're like, oh, it's this guy again What is when is it gonna be enough that we told him no we don't have any answer But Tom's in the same boat. He's done the same thing. Yeah, we weren't we're wearing them out. Yeah Where are we on time was We're ready. Sorry Tom. I did. I know we're gonna switch over here But first before we do Matt, you mentioned a little bit earlier about some video training Let me just so it turned my screen on just for a second We're right at an hour can we do Sometime later this week. Yeah, we can do that. I would rather do Matt if it all possible I'd rather bring down later because I want to be able to give time to it I think it's an awesome thing that you're doing here if you have the time Let's plan on another time this week, but I'll just I'll give him this if you are user check out and see if Google Classroom is built in because you're gonna need to provide your people additional training right now And so maybe we'll talk about that when I come on next time and about Give us a date now so everybody can set their calendar because this is really really good stuff But we're gonna take us a half hour to get into it You're right. You're right. Let me look at my calendar and see what I got going on All right. Well while Matt while you're doing that Tom I really want to be able to talk to everybody about the new training So I'm hoping that you can tell us a little bit about that And I do have a question about the coven training. This question came to me that you had said in the one place in the training is listed near pre-ing gloves and then That you and you had also said that nitrile gloves are not okay for cleaning. Can you clarify? those two things I Said they're not okay for cleaning or they are okay not Nitrile is just fine. They're like Kind of like latex gloves, but made of a safer material there. They're they're wonderful gloves In final is fine as well You did talk about X and why maybe latex is not the best option Because some people have allergies to it, but it's about 10% of the population though So it's a big enough or maybe it's not that high It's it's a big enough group though that it becomes problematic not 10% though. I've I've had hundreds of employees over the years I've only had one person ever be allergic, so it can't be that I must be it must be Fraction It can be a very severe allergy, which is why I stay away from it regardless of how many people there are cases of them if you really need gloves though, so I know I'm kidding And that's got money that can blow your money too Okay, so So we got clarity on the nitrile gloves you guys.  They're a go and then what were you saying about the neoprene gloves Tom? Yeah, they're fine, too. They're typically the You know heavier duty for like, you know Oven cleaning stuff like that I'm sorry, I was just saying behind your back that they're really thick They're hard to work with they're hard to work with if you're going to be using those it's a good idea to have your your vinyl gloves or your You know your your nitrile gloves inside on your hand inside of that double glove it so to speak Okay About the professional house cleaner program Okay, you are you are Okay, we have a program here that basically covers what a professional house cleaner every professional house cleaner should know and we talked Last Friday, there's a lot of people cleaning homes and and being paid for but not all of them are necessarily professional and what we've done here is taken This information that we've been able to pull together for over the last 20 some odd years and a lot of it Comes from previous materials. We've done in the past like no putting together You know this manual for the hct program. We've done other programs. We've done Programs, I mean we could go on and on about the various programs we've done over the years but the fact of the matter is We curated it all the way down into something that hopefully is kind of the best of the best in the tightest presentation that we can put together for cleaning Professionals for the people who are cleaning homes every day Can I interrupt real quick? Sure Thank you So for those of you that are familiar with this book The professional house cleaning technicians manual and you've heard of this program the hct program If you look a little bit closer You can see these are the authors of this book Tom is one of the authors on this book. He's one of the drivers of this program initially And so I just wanted to point out that the information that you're getting in this program. Sorry tom I know we didn't talk about this in advance.  Sorry. Sorry. Sorry. So I just wanted to point out though That the information that you're going to be getting in this program Is the real information just been being focused toward the professional house cleaner So this is not like some kind of just dumbed down program some kind of just teaching them kind of Random stuff all over the place. It's the real thing. Sorry come go ahead. No, that's great. Thank you and You know the program consists of seven classes These are the current classes and we're trying to pull this information together in a way that It's definitely going to be informative Some of it's gonna going to be a little bit nerdy, but we we want to make it, uh, you know entertaining and and Something that that people are going to want to want to participate in as well So the the seven sections the first part The first class is going to be on, you know, the role of the house cleaning professional, you know What is a professional house cleaning and we're going to help You know our cleaning professionals understand the difference between just cleaning a house versus uh being a professional and You know why that's important and you know, we're in the first line of defense and infection control and uh, you know, your job's a lot more important than uh, maybe what Society recognizes and maybe what you recognize. We're going to talk about hygienic cleaning and and cleaning for health Which is really really important, you know in today's world with our kovat 19 out there Safety is really important And you know, we're going to be covering safety in a much broader context than what we did in the kovat 19 Training, you know, you pay workers comp insurance, right? So, you know all the different ways if you've been in the business for a while that Uh, a cleaning professional can can get hurt or injured on the job So we're going to be talking about those things and the techniques that that we need to be using to Minimize the chance of of having accidents and having losses. So your people are able to Be at work on a regular basis. No one gets hurt and your insurance is As low as you can hope for it to be We're going to talk about the the chemistry and physics of cleaning and we're going to do this in a way that You know, we think that, you know, everybody, you know, all your cleaning techs are going to be able to get it We're we're not going to, you know, we're gonna we're gonna we're gonna break this down into the basic components And we think it's really important if you're a professional you have to know more Then you got to know the why behind what it is that you're doing if you remember You know last week or when we were we're talking about the the covet 19 training We talked about, you know, I've got a disinfectant. It's really important to read The instructions and use it the way the instructions tell you to use it. Well, that's great. That tells you what to do But it really doesn't tell you why it's telling you to do that If you understand the why behind it, then you're not just doing a task You really understand at a level where you can perform at a professional level So we want all cleaning test technicians clean it to be, you know, professional and to have that level of knowledge And that's really what makes you professional I want to get into the contents and the surfaces and the actual stuff that you're cleaning in a home and Specific things that you need to know in terms of what products go on what surfaces and what furnishings and Things in the home and how to reduce the chance of Causing any damage and to get the best outcomes for for for high high quality and happy We want to talk about, you know, what Do you do we want to talk about the procedures methods and productivity the scope of work All of that stuff because basically we're kind of pulling it all together now We kind of talked about the concept stuff of cleaning for health And you know how to do it safely and the science and the behind all of that This is the stuff you're cleaning. This is how you clean it. They're going to talk about the tools and equipment So those are the seven classes and you complete all seven classes You can take the exam and get your certificate for The being a professional house cleaner under this particular program I'm responding to leslie right now She wants to know is this different from the hbt and i'm saying that yes It's different from the hbt. It has all the basics of the hbt program, but it's in a much more I don't want to say conversational style, but it will be a little bit more conversational. It'll be much It's good math It's more towards our techs me and tom have been talking about this for a while is that The hbt is kind of over even over some of our heads sometimes a little bit So tom and janis and and you know really those two But I mean they've asked me and joe for some advice and and some of the stuff is I'm like I know a lot but tom knows this stuff like you know way better than I do So he's been able to kind of make it towards like Just get it down to the level where like I know a lot about a lot about a a lot of different subjects But I don't know this stuff as well. So he's made it more digestible and that our technicians could probably grasp it and Breaking it down into shorter modules So that people's attention spans don't get to To Stretched out, you know from from doing it as one big long class where you sit there for eight hours a day If the people who are cleaning homes every day don't have this information We really are missing the mark when We put together the original, you know, ACT certification program I don't know probably close to 10 years ago when we wrote this book The vision was hey, we're doing this for cleaning technicians by the time we were done It was evident that well really we did this for cleaning business owners And the people that are cleaning the homes really aren't getting this information It was too expensive. It was hard to you know, it's a two-day class You had to pay extra for your exam. You had to pay Person two-day in person There's travel. There's travel often involved The class was a bit heavy too. I mean, it's a great class. It's a wonderful class. Don't get me wrong But for a lot of cleaning technicians, they would want something You know presented in a in a more more basic way. So that's uh, that's that's our goal and we want to make this Available for the cleaning professionals for the people that are that are cleaning homes every day. So that's you know In a nutshell what we we think is is is unique about this that this is is being designed and presented in a way that The people who are cleaning homes can can access it um I guess friday we were asking about how we're going to price it while The entire program the seven classes would be 99 dollars If we're just doing one class uh, we'll have bulk discount pricing and We're doing this for the uh, covid 19 training if you're you're buying multiple seats. You can get up to 50% off of of that pricing If you want to take just a individual class out of the seven classes We'll make that an option as well and there'll be uh, you know, 29 dollars a piece Once all once somebody completes all seven classes, then they can take the exam for the certification. There's no extra charge for that Um, we'll start this we're going to start this next week and um, not all seven classes are going to be available next week It's going to take us a little bit of time to roll these out. We might be rolling seven classes out one a week. Um This is I'm pushing for one a week you guys so that everybody has a chance to digest everything Tom's really of the mindset that no, we should give them all seven at one time I'm like no one a week one a week one week. Let's let's just get started next week Get people to start running. So, um, we get a couple of questions here 99 dollars a person. How many is considered bulk? um, so, um bulk is it's going to be kind of on a sliding scale remember how it's up to 50% off, you know, when you buy gloves if you buy 25 pairs it costs this amount of money when you buy 26 to 50 pairs It is this amount of money and 51 it's going to be like that. There'll be a sliding scale Come on have the details for it tomorrow. You wanted to put it on today. I said now Leave it till tomorrow. It's too confusing all these crazy numbers. So there will be some bulk pricing But yeah 99 dollars per person Um, good. I'm glad you're looking forward to it rosemary. It's me too. It's uh, it's it's great information I love the way it's boiled down and simplified and it doesn't have all of the other Yeah, I'm not gonna say that piece not gonna say that. Um, look at me checking checking myself right there Um, is all classes online pre-recorded or is this live tom?  No, we haven't you know, ultimately, you know, most of it's going to be delivered through Uh, you know our learning management system. Um, doesn't mean that we might not do some of it live um I guess it's to be determined. We've got a got a few days to to to work out some of those kings and we're looking for feedback Actually, we we've got options in that regard And first class is wednesday tom. Is that correct? well, if If it was if it's going to be live that would be it if we wound up just just starting off We'll probably do something live. It might not even be a full class But we'll give you guys some overview of what we do We'll have more live material here over the next several days that that'll go into more detail of What it's about to give you a flavor for it Oh Carol makes a really good point tom If possible, it would be nice to have more than one per week to take advantage of our ppp money. Okay Yeah, yeah, you might be winning there with that idea. Maybe um, I shouldn't have pressed tom to do one a week for seven This is a post seven and then you could have one class for each week of your ppp There's all kinds of stuff out there though, too So this is one this is one component of it that would probably be an hour per week of additional training for your people There's a lot of opportunities, but this is this this is a great I mean, this is a great opportunity to build our companies right now and to build the knowledge and the culture that we want So i'm i'm really excited To to get through this first myself, but some of my top management people through it and then drip it down from there to our key For to our key supervisors and then really just keep dripping it down My goal is that anybody's that's been with my company more than 90 days has to have has to have this knowledge, right? So it needs to you know, that's that's the goal eventually So i'm excited to be able to do this. I've always wanted to do it and i've always been envious that it like joe walch brings bruce up to his company once a year And does this training for everybody i've always been super jealous about like oh my god his people know this stuff um And so yeah now we all get the opportunity to have that kind of level of knowledge to still do our people So and i want to point out that um a big a big piece of of why this is happening right now You guys like why are we coming out with this program right now? Because it's been in the works for a long time and covid 19 just brought it Forward it's like this is our opportunity which we keep saying you've heard us say this for years We want to professionalize the industry We are sick of having it be Just so scattered to the winds and such a fractured industry We want to professionalize this industry and that has to start at least in part With the people who are doing the work understanding what they're doing why they're doing it the importance of what they're doing And people seeing value in this job So that's why it's happening now because this is our perfect perfect opportunity Can we can we use the term unprecedented again? This is like a once in a life once in a lifetime opportunity for us It's cleaning business owners to do something to significantly increase the value of our business And for the people that we serve and the people that work for you basically all your stakeholders and If we continue to do what we've always done then we're really going to miss a lot of that opportunity So getting better material out there and really taking advantage of picking our game up Your your clients and the in the marketplace is looking for something More to make them feel comfortable and make them feel safe So we got to be bringing more and that's what's really behind a lot of this And that's why we need to get this information To the professional cleaners to the technicians to the people that are doing this work because They're the ones that ultimately are going to be creating that trust and creating that feeling of Of a higher level of safety for for for your clients And the time is now so we have to move fast And you guys keep hearing me talk about Psychological safety as well when people understand what they're doing and they understand How to do it how to be safe, etc. They feel safe You don't have the problems that you're having where people don't want to come to work. They're afraid that You know, there's a reason why some companies aren't struggling in that way because their people Know this stuff. They already have this information. They feel confident They feel prepared and they know how to move forward So I'm not struggling as much with this problem because my people have this training Your people need to have this training too. No reason for only some people to have it And if one more thing, I'm sorry. I know we're way over time you guys But one more thing real quick Don't forget in a year Your company needs to look different than it did in february if it looks the same It it's a fail on your part. This is your prime Opportunity to make your company the best company in your area You know how few companies are even knowing about this training? How many people on the call right now? 500-600 something like that are going to see this Do you know how few people are going to actually invest in their companies to do this training? Your company needs to be one. You can be the company in your area. Ah, sorry. Okay Sorry real quick the kv-19 training out there what house cleaning professionals need to know Is is is still out as well and go to moderncleaning.com and this is Right to the point and this has unique material in it that you won't get in the professional house cleaner training because we're talking specifically about the kovid 19, uh, you know in the in the sar's kov2 virus and All of the specific things that your technicians are going to need to know to clean the kovid 19 world and You know, realistically, they're saying we're probably a year and a half out before they come up with a vaccine They come out of the vaccine It's going to be a big deal as to how long it's going to take for them to even make enough vaccine to uh, you know give it to to um A meaningful number of people and then distributing it and actually administering it that it's going to be Realistically, it's going to be several years of ups and downs and peaks and and and in flare ups of this virus so people you're you're we as a community are going to be You know mindful and looking for for safety and comfort from kovid 19 for several years realistically barring some miracle which From a scientific perspective, we don't know where that would come Tom, did you already show where to buy the course and did you talk about what time on wednesday? How how will this be delivered on wednesday? No, we didn't uh show where to buy the course because we're not don't have a place to to even sell it yet But that's coming Can't buy it so really This is the proof that we're so much more focused on making sure that everybody gets the information Getting money, we don't even know how we're getting it paid And shortly we're juggling a little bit because we still are running a few house cleaning companies and Still trying to deal with all the finance side of all the sba stuff and We're doing this too, but You know, we're we're not sleeping And robin absolutely the training cost could be included in the pay in the ppp. Absolutely. Yep um Your biggest cost to the training is paying for the labor of taking it And that would be that would be covered Amelia you will get um, there will be a way to refer back to the training after you've taken it. It won't just be live Marsha excuses excuses I love that Um, all right. Well, we're way over Uh If you you want to do that, you can subscribe here And we got to me where the resources are I sent somebody I told somebody to go to resources. They couldn't find them Right here. It's uh, coronaviruses dash downloads. There's no there's no button on it. You got to attend these All right Did in the chat All right, that sounds good It was one of the people in my in the one of my mma groups today. So I'll get it. Thank you Okay, guys, um, you have anything else It's my birthday time. I just wanted to point that out right now. It's 331 It's my birthday time 331 I never oh, okay, I guess so I got it Yeah Yeah, I just got to point it out to everybody. All right, we will see you all tomorrow and thank you so much I'm free on wednesday if you want to circle back with uh with me. I got a call tomorrow at five, but I can do Awesome. Let's let's let's book that so market calendars for wednesday. Matt will come back and we'll show us Some some techniques to put together training material using just a simple power narrative power point Yeah, maybe a couple of books too. Yeah, we'll go through a few things. All right Okay, guys, thanks so much. We'll see you everybody. Bye. Bye