The Adventures of Frank Race starring Tom Collins. The war changed many things, the face of the earth and the people on it. Before the war, Frank Race worked as an attorney. But he traded his law books for the cloak and dagger of the OSS. And when it was over, his former life was over too. Adventure had become his business. The Adventures of Frank Race. We join Frank Race for the adventure of the silent heart. It was hot in New York, one of those summer days when the newspaper sent cameraman on the prowl for some citizen sufficiently touched by the sun to try frying an egg in the sidewalk. At the moment, I felt like the egg. But coming out of the furnace blasted the street into the air-cooled offices of Trans Columbia Life Plan, it was like passing from this veil of tears into some unexpected vile hull out. Oh, ain't this something? Say, are all officers like this race? No wonder secretaries look so fresh at five o'clock. Well, the reports you looked pretty first to secretaries too, Mark. They had all hours. Man, stop with the clown. Look, who is this guy that you want to see? Fred Jeremy. I've got his name right there in that door. Well, why don't I go in with you? Maybe the guy's got something cool in the glass. The cold with the cool air. He probably wants to see me alone, Mark. Can I help you? My name's Race. I'd like to see Mr. Jeremy. Oh, go right in, Mr. Race. You're expected. Uh, Race, I think I'll wait out here after all. Mark, someday they'll pass a law making cab drivers wear blinkers. It'll be rough on you, boy. Rough? Take your time in there. I will. You take your time out here. Hey, look, baby, I know a place where there is a three-faced bandit.  Hey, Mark. Yeah?  Well, Jeremy, thick-lensed glasses and high forehead. You had to look at the kid who sat next to you in school. The one who turned in his arithmetic paper 20 minutes before you finished yours. The moment his eyes were glued in some charts hanging on the wall. Know anything about graphs, Race? A little. Oh, take a look at these. Statistics on angina pectoris. Heart disease. This one represents the national average of deaths due to heart ailments. Oh, look pretty high on them. It is, Race. It's a big difference. What's the other chart? That represents one county in our New England district. Same disease? Yes, Race, the same disease. But notice the sharp up-swinging deaths during the past year. Almost doubles the national average. Yes. Of course, it could be a coincidence. But you don't think so? Obviously not, or I wouldn't have sent for you. Race, I think there's a murder ring operating in that county. And any special pattern that the claims follow? Yes. The majority of the claims have been paid to business partners. Look at this latest one. The deceased Richard Dodge was insured for $50,000 by the financing partner, Arthur Becker. But Becker's original investment in the business was only $8,000. I'd like to have a copy of that. There's one in his folder, along with a list of other cases that are suspiciously similar. Race, the town of Midville is situated on a lake right near the center of that county. It's rather popular as a vacation resort. You could use a vacation, couldn't you? I'll leave tonight. I'll let you know where I'm staying. Oh, brother, what a layout. That is his living, Race. And did you see those gorgeous chicks down by the lake? I am gonna like it. Yeah, be careful of your heart, Mark. This place is becoming noted for angina pectoris. Yeah? You know anybody who can introduce us to the town? Well, this is one you wouldn't enjoy meeting.  That is exactly what I had in mind. Come in. Mr. Race. That's right. My name is Arthur Becker. He was a fat man. But the way he carried himself told me that mussels were hidden under those layers of flesh. Mussels that would respond viciously if ever he was cornered. His eyes were those of a hotter, light blue and cold. Very cold. Too cold for this to be a vacation. My business partner Richard Dodge passed away a short time ago. I had him insured to protect my investment. I understand you're investigating the claim. Who sells you your information, Becker? This is a small town, Race. You sent a wire reporting your arrival to the insurance company. The boy who took the wire has a rather poor sense of ethics. He reads things. What do you want, Becker? What do you want, Race? I might help you to find it quickly and save us both a lot of time. You insured Richard Dodge for $50,000, but you only invested $8,000 in the garage he opened. It doesn't add up. I like Dodge. He was a comrade mechanic with a good reputation. And according to the medical report when the insurance examination was made, he was a very healthy mechanic with a very good heart.  Well, this is a bit too convenient, especially with the money involved. Well, I can see you haven't a very trusting nature, Race. I thought I might be helpful. After all, none of us know when the old pump might give out, Race. Could happen to anybody. In checking around Midville, I found that Richard Dodge, the latest victim of the heart disease racket, had a mother. I went to see her. I can understand what happened to my boy, Mr. Race. He was so big and strong. He played football when he was in high school, you know. Did he have any insurance, any payable to you, I mean? Really. He did before he went into the business with Mr. Becker, but then Richard increased his old policy and made it over to Becker so that the premiums wouldn't cost too much. You mean Richard paid the premiums himself? No, I paid them. I had a little money left over from my husband's pension. I see. I have some pictures of my son in his football uniform, and when he was a soldier, would you like to see them, Mr. Race? I know I'd... Yes. Yes, Mrs. Dodge. I'd like to see them. There are some pictures you can't erase from your mind. Richard Dodge had been tall and straight, mean-looking. Now there was nothing left for the little old lady who'd prayed him safely through a war only to see him die without reason. I walked back to the hotel. Well, hey, it's about time you got back. There's been a thing looking for you. She said there was something you didn't know, and she thought might help you. There must be this week's target for good deeds. Everybody wants to help me. Yeah. She said she was Mrs. Dodge. Does that mean anything? Mrs. Dodge? Well, I just left the old lady less than half an hour ago. This thing was here a half hour ago. And, uh, she ain't all. Not with that complexion.  Parked at the end of the driveway. A little convoidable. I'd better see her. Yeah, but I've got something for you to do, too. Here's a list of all the possible victims of the ring. They all died in this county. There's a big coroner's right here in Midville. Go over this list with him, and find out if he performed an autopsy on any of them, and tell him I'd like a copy of his report in each case. Oh, fine. I get all the nice jobs. Well, you got it, though. It was Chase after the Dolls, but lucky me. I drawed a copy coroner. Now, get going, boy. He may be beautiful. The blue convertible was at the end of the driveway, all right. The girl behind the wheel steered to the highway. I saw her face in the last glow of the sun. It was lovely. Lovely enough to make me forget for a moment why I was here. Finally, she turned into a small country lane and stopped. Got a cigarette? Yeah. You didn't know Richard Dodge was married, did you? We had something I still don't know. We were married secretly more than a year ago. I, uh... You don't want to sound like a house detective, but I suppose you have a license. Richard kept it. Well, that was an odd choice. Most men keep them blind, especially when she looks like you. Mrs. Dodge? Call me Rain. Rain? That's an unusual name. Not really. It stands for Lorraine. When I was a child, it was too much to handle all at once. Why did you bring me out here? Not just to tell me that Richard Dodge had a wife. Our marriage was secret. I didn't know what would come out in your investigation. Yes, I... His insurance wasn't made out to you. Richard and I never announced our marriage because I was sorry I ever got into it. It wasn't until later that he told me about... his heart. Told you what about it, huh? He was sick. He was always afraid that he was going to die. The insurance examiner doesn't agree with him. Neither did the doctors in the United States Army. They could be wrong, but in a way... you believe me. Don't you? She leaned toward me and her eyes were blue in the dusk. But blue and smoky is a Harlem band at midnight.  A man who gets kissed like that needs a strong heart. I could go very fond of you, Ray. If you'd let me. Right. Should eject, should I? After all, you recover quickly. The last man you will find out has been dead almost two weeks. I told you. I'm sorry. He was almost two weeks. I told you that Richard was a mistake.  You have no right to say he was killed, not unless you have some proof. All right, Ray. Well, out of the car, get your hands up. It's a hold-up. Save that for the Midville Little Theatre, baby. You'll never make Broadway. You keep your lip button, wise guy. Tell the dame to start the car and get out of here.   She had to put her lights on to turn the car on the narrow road. My back was to her, and the lights hit the man with the gun square in the face. My dough, baby. I'm turning this gun into your stomach. Why don't you pull it to your mouth? Let me pull you. Sure, with wisdom. Ray, that was so frightened. Yeah, you're so sincere. Come on. Drive me back to my hotel. Well, what about Carson? Oh. Carson. Thanks. Let's leave him there. The duel will bring him around.  What did she do? Kiss you? Then push you into a concrete mansion? Um, rival popped up, a fellow named Carson. I had to make over the corner. Fine, fine. We'll kill the whole quart of elderberry wine. He makes it himself. How about the death report? He says he was all just plain heart failure. Said he was worse than I thought. He too, huh? You know, some might think I'm going to turn in early. That wine has made me woozy. He'll probably have me a technic color hangover. A few minutes ago, everything looked blue. And now, everything looks yellow. They'd have funny... Yellow? What looks yellow, Mark? Everything. Everything. Everything. Mark, line up, boy. Right here in the car. It's a matter, wouldn't it? Tell room service to shoot up some ice and plenty of black coffee right away. And send the house doctor up. What is it? Mark, you've got to be quiet, boy. I'm afraid you're going to have a heart attack. You've got about a 50-50 chance to save your life. We'll return to the adventures of Frank Reyes in just about one minute. Back to the adventures of Frank Reyes. I stayed at the hotel waiting for the doctor to get finished with Mark. It was touch and go. I knew he was having a rough time of it. But while he was conscious, he never lost that grin. He made me want to go out after beckering his mom. But you operate off cue when you get like that. I knew better than that. How was he, doctor? He's sleeping now. I think he'll come out of it all right.  I was right about the drug then. Yes, an overdose of digitalis. It's been a stardorily. If he'd gotten a bit more of it, nothing would have helped. How did you spot it? We had yellow vision. I know that color distortions often result of a heart depressant. It could be cause for something else. You made a good guess. No, the nature of the case I'm working on eliminated guesswork in this instance. I'll have to make out a report, naturally. Do you know who is responsible? Not for sure. But I hoped to before long. As soon as I've had a chance to sample some wine. You'd better stick to water, if the gentleman you have in mind spikes his wine with digitalis. And speaking of water, I think I'll try some. I hope so. There's also some scotch over. Yeah, thanks. What's the matter, doctor? Miss Water. I thought you said he was giving the drug in wine. You mean there's some in that water?  I'd better have his analyze. Yes. I'd better start shopping around for a new suspect. The next 12 hours Mark slept like a log, and I stayed close to him. Stuff he'd swallowed had obviously been meant for me. I made a few long distance calls, including one to Fred Jeremy. He came up by plane, loaded with information. Well, I checked with the police, race. There's a lot of stuff. I hope you can make it fit. How about Becker? Well, there's a prison record, all right. He also has an alias. Sometimes calls himself Benjamin Delaney. Benjamin Delaney? Well, that's the name of another of the beneficiaries on a policy you paid off a couple of months ago. That's right. How about Carson? He able to run down anything on him? He served time with Delaney. He's also out on parole. He's a man named Gregory, a civil ceremony performed in the next county. Marine Gregory? The county coroner's name's Gregory. That's right, race. She's the coroner's daughter. What were Becker and Carson convicted for? Armed robbery. Pick a less spectacular game, but one that's all even more lethal. Race, in view of what happened to your friend, I think we could get the police to make an arrest. No, no, not yet, friend. Couldn't make it stick. Why not? It's a drug. It's hard to obtain. I've had every source checked and all prescriptions searched. There's no way they could have gotten my hands on the quantities used. None that we could prove. Hi, fellas. Hey, Mark, come on. I'll get back in bed. Ah, not a chance.  I'm sorry about what happened to you, Donovan. The company will try to make it up to you. Oh, thanks. What I am interested in now, is trying just a little more of that stuff. I guess you're getting better, all right. I have been slipped Mickey's before, you know. But this one was meant to be permanent. I would like to get my hands on the gents which prepared it. I hope you'll get that chance. I'm going out. But there's another day, Menace. Yes and no. I'm in the mood for a little elderberry wine. I'm going to visit Coroner Gregory and his daughter. Hello yourself. Is your father home? Come to answer my hand, Grace. When I ask for your hand, baby, I'll be carrying handcuffs and mines. Who's out there, Reign? A man named Grace. He wants to see father. Well, bring him in, girl. And her, Mr. Reign. Dad, this is Mr. Reign. I'd like to talk to the Coroner officially and alone. Wow. I can always wash my hair. But you'll find that mother and dad won't let me wash my hair. I'll stay right here. You had too much wine to be left for yourself. You mean he might say things I shouldn't hear? What I mean is my business. Gregory, you, uh, almost had another heart failure case in your hands. A friend of mine. That's all. If he had died, your report might have been interesting. I wonder what it would have said.  I think he'd have passed it off as a natural death. Best if you're having so many other cases. Heart trouble is a common disease. Yes, but... not when it's caused by a digitalis. Why didn't you do an autopsy on Richard Dodge? I know how to run my job. I might not be a job for much longer. I'm going to ask the state's attorney to appoint a grand jury to investigate these deaths. Go ahead. You ain't getting me out of this job. Margaret will see to that, won't you? Set up. Why should I? These cityfellas are so smart. We don't like outsiders around here, mister. You can't like your own people too well, either. They're dying off too easily. On that cue I left. I'd uncovered one small point. Wherever Gregory's local political strength came from, it came through his wife. I checked around and found that he'd held some minor political officer other for years. But the key was Margaret Gregory. It wasn't long before I could fit her into the jigsaw. I went back to Fred Jeremy and Mark. That's the answer, right, sir? Yes, sir. Who tried to throw away with me? We're getting close. The coroner? Only part of a setup. I know now why Becker and Carson and probably quite a few others are wandering around loose. They were parole. Yes, but they shouldn't have been. Not if the parole board had been given the full facts. But who could hide the facts? Only one person. The secretary who prepared the reports. And when they were released, that secretary happened to be the coroner's wife, Margaret Gregory. That's his wife, isn't it, race? All but the digitalis. But I think that I know where that comes from. Well, it must have come from some place. They got gallons of it. There was a third man that holed up with Becker and Carson. A man named Otto Rodman. Yes, but Rodman was never paroled. It was his third offense and he got a stiff sentence. He has another 10 years to serve on a 15-year rap. Yes, but he's behaved himself very well for the past five years. He's a trustee at the prison. Yeah, so what's that got to do with a digit? That's what I said. I think Rodman supplies it. Because for the past 14 months, as a trustee, he's been assigned to the prison hospital. Oh, that's rough, race. Things get around quick on a prison grapevine. If we went in to investigate, he'd know it before we got to him. Well, not the way we're going to do it, Fred. I'm going to set it up at the state's attorney. Mark and I are going into that state prison. He has a pair of convicted hijackers. Which two go to the infirmary? Weido. Weido. Get in there. Here are two guys for sick call, Rodman. Probably faking. I'll see them on the way back after the doctor gets in. Okay, Mr. Seward. What are you guys in for? I had a cop say we hijacked a truck. Yeah, but of course you didn't. Of course not. Ain't it a shame the way we innocent guys keep getting thrown in here for nothing? It was a framer. What are you in for? I borrowed some money and forgot to give it back.  Yeah, my heart's been giving me a little trouble. I guess being in this place brings on heart attacks. Nah, you get used to it. We ain't had more than four heart cases in a year I've been on this job. How do you get an assignment like this? Keeping my nose clean. Is this better than the other spots? Yeah, it's better. It was special privileges. Private room visitors three days a week. Does it work hard? Nah, guys gotta be pretty sick before they let them stay in here. Mostly it's a clerk's job, keeping records or in supplies. Those books are right there for sale. Hmm, that looks pretty simple. Aspirin, bandages, coating, and digitalis. Quite a lot of digitalis. A large order every month yet you've only had four heart cases in more than a year. Well, the stuff spoils the stamp here. You gotta make sure it's fresh. Besides, you better put that book down before the doc gets here. Get over and sit on that bench. Rodman, you've been slipping that digitalis out of here a hundred grains a month to becker and Carson. You're crazy. You're nuts, both of you. Watch him, Ray. What are you, a couple of stole pictures? Rodman, you're an accessory to more than 20 murders and you'll die for it unless you get smart. Put on her scalpel, Rodman. Stay back, Mike. This thing is sharp enough to raise it. Can you take it? Drop it. You lose, Rodman. There's an electric chair in this setup someplace. Who's going to sit in it? You or Becker or Carson and the Gregorys? All right. All right, I'll talk. Save it. I'd like the warden and a couple other people to hear it. Open up. Gone. You know something, Ray? I'll bet we're saving a shorter sentence than anybody ever saved here. Ray, can you think of any reason why we should pay your fee after treating you to such a fine vacation? Vacation? Are you kidding? I almost become a corpus delicious. Ha-ha-ha. Mark, Latin and you do not make a team. French guy. I certainly am. What a ring. The coroner and his wife and daughter and a pair of cutthroats. Hey, you know something, Ray? That rain thing wasn't bad, Logan. I don't think she was so bad. Maybe your family just roped her into it, huh? She's working on your heart for the second time. What do you mean the second time? What do you think poured that stuff into your drinking water? You mean she did it? Why that two-time and no good thing? Ha-ha-ha. That would have gone on if you hadn't stopped it, Ray. You saved the company a lot of money. I wanted to talk to you about that, Fred. You never paid Becker for the death of Richard Dodds, did you? No, no, and we won't have to now. Those premiums are paid by Dodds' mother, Fred. Sweet old lady. She's the real victim of this. Oh, I see what you're driving at, Rayce. I think I can arrange to have the claim paid to her. Ah, thanks, Fred.  The Adventures of Frank Ray, starring Tom Collins with Tony Barrett as Mark Donovan comes to you from Hollywood. Others heard in tonight's cast were Virginia Gregg, Michael Ann Barrett, Jack Krushen, Ted Fonellz, and Wilms Herbert. This series is written and directed by Buckley Angel and Joel Murcott. The music is composed and played by Ivan Dittman. Be sure to be with us again this same time next week for another dramatic chapter in The Adventures of Frank Ray. Art Gilmore speaking. This is a Brucell's production.


Today we're going to be talking about high functioning depression and make sure that you stay tuned to this entire video for an exciting announcement towards the end. What is up everybody? This is Chris from the Rewired Soul where we talk about the problem but focus on the solution and welcome back to another video where we are diving deep into the topic of depression and today we're going to be talking about high functioning depression which is a very very important subject because some people go years of their life without realizing that it's even there because they're out and about and they're doing things. So real quick like there's not an actual diagnosis for high functioning depression but it's typically referred to as dysthymia. So high functioning depression is kind of just another term for dysthymia. So please please please do me a favor and share this video because we need to let people know that there are people walking around going to work every day or going to school and they're struggling with something like dysthymia and nobody even knows so this video might be able to help educate some people but by sharing this video you might be able to set off a little red flag in the person's brain and make them say oh maybe I'm struggling with that and I need to go seek help. So let's jump straight into this and let's talk about the six signs of high functioning depression. The first sign of high functioning depression is being constantly tired you just feel exhausted even though you're going about your day you're constantly tired. Now this is a symptom of regular like depression or major depressive disorder and we'll talk a little bit more about this later on why this might happen but if you feel like you're just lacking energy and you don't have as much energy as you're used to this can be a sign of high functioning depression. Sign number two is difficulty concentrating. So if you're doing things like working and your mind's constantly wandering or you're reading a book or even watching a tv show or a movie like sometimes you'll have to like go back in your book and be like oh my god I just read like five or ten pages I don't even know what I just read or if you just find yourself getting lost in movies or tv shows and you're constantly having to rewind this can be a symptom of high functioning depression. So number three is avoiding social situations so if any of you have been tuning in if you've been watching my videos isolation is terrible for depression it fuels depression it makes depression and anxiety so much worse but if you find that you are purposely avoiding situations and some of this can be because you just feel so tired and so exhausted you just don't have the energy to be around other people because you feel completely drained or it's just a lot of negative self-talk like people don't want to be around you and things like that. Number four is a huge one okay these are unhealthy coping skills all right so if you find that because of your funks because of your depression because of your sadness because of your loneliness if you are turning to unhealthy coping skills this can include alcohol or drug abuse unhealthy sexual behaviors it can involve binge eating anything that is not healthy for you these are toxic behaviors and this is when like you really need to start seeking help because if you're starting to notice that you're turning to unhealthy behaviors like if you watch any of my other videos about how habits are formed like it is so much easier to treat your mental illness when you're in the early stages of these unhealthy coping skills rather than later by working with somebody else you can start developing healthy coping behaviors and this will actually help you get out of your depression and start living a better life. So number five is constantly worrying about the past or the future like do you ever get stuck in your head or sometimes you're just like you remember something from weeks months or even years ago and you're like I can't believe I said that I can't believe I did that like if your brain is latching on to these thoughts from the past like this is a major major sign or your future tripping you're worrying about what's going to happen where's your job going to go where what are you doing with your life how are your relationships going to turn out are you going to be alone forever and this goes back to symptom number one latching on to the past or the future is something that can really mess with your sleep so if you're laying in bed just constantly thinking about the past or the future this might be a major sign of high functioning depression and lastly number six is that you are extra irritable all right just everything is frustrating you annoying you like I used to live in this constantly one of the reasons I avoided social situations was because I was just extra irritable just being around people just completely frustrated me being drained I wasn't able like my ability to deal with the BS like was just non-existent all right so if you are struggling with being just extra irritable really frustrated just constantly this might be another sign of dysthymia all right so those are the six signs of high functioning depression and like I said if you think that you are struggling with this there is help available one of the first steps that you can do is like simply see your like your regular doctor like your regular doctor go see them tell them about your symptoms tell them what's going on and they might be able to guide you in the right direction I am on an antidepressant medication called lexapro and this is actually prescribed by my normal regular doctor stop from a psychiatrist or anything like that doctors can prescribe certain things but not others so talk to your doctor but if you feel like your depression is really bad and you need to talk to a mental health professional go ahead and check out the link down below for better help online therapy they are a very very affordable online therapy service and when you sign up not only is it helping you but it also helps to support the channel so again like I said please do me a favor share this video share this video to help people understand that someone in their life might be struggling with dysthymia they might be struggling with high functioning depression and they don't even realize it or it might help somebody else realize that this is something that they have been struggling with and lastly for this exciting announcement tomorrow is my birthday I will be turning 33 years old I will also have six years sober so my son my girlfriend and I are going down to southern California to hang out with my best friend and going to my happy place with which is corgi beach day down in Huntington Beach I love those little doggies so much so the announcement is if you are not yet please follow me on Instagram which I will provide again right here on the screen follow me on Instagram download the IG TV app the new Instagram TV app I'm gonna be doing some vlogging I'm gonna be taking pictures of all these adorable little corgis and their little beach outfits oh I love it so much and I cannot wait so we are taking off as soon as I upload this video so go ahead and follow me on Instagram so you don't miss any of the fun all right so thank you so much for watching and if you like this video please give it a thumbs up and if you are new here I'm always making videos to help you out with your mental health click that little round subscribe button and a big big thank you to everybody supporting me over on Patreon helping me spread this message of hope for anybody struggling with their mental health if you would like to support me on Patreon in this channel in my mission go ahead and click the top right there all right thanks again so so much for watching and I will see you next time


Welcome to Spotlight Advanced. I'm Bruce Gulland. And I'm Liz Wade. Spotlight uses a special English method of broadcasting. It is easier for people to understand no matter where in the world they live. Imagine these situations. A young man is walking in the hills, but he is lost. It is getting dark. The man cannot see anything. He falls and hurts his leg. Now he cannot walk and needs help immediately. But he does not know where he is. He cannot ask anyone to come and help him. He does not know how to tell anyone where to find him. A young woman is at an outdoor music event. During the event, she is planning to stay in a tent with her friends. She knows which field they are in, so she walks around the field looking for them. But she cannot find their tent. She does not know how to find the exact position of her friends. Have you ever been in a situation like this? We do not always know where we are, even with modern technology. This can be annoying in some situations, but it can be very dangerous in other situations. Chris Sheldrick has created something that helps people when they face a problem like this. It helps people all over the world who cannot give an address or say where they are. It is called What Three Words. Today's spotlight is on Chris Sheldrick and his app What Three Words. Chris Sheldrick lives in the United Kingdom. He worked in the music industry for ten years. He organized music events around the world. But every day he had problems with addresses. Musicians and people bringing their equipment often got lost when they tried to find an event. One day in Italy, a driver unloaded equipment at a place one hour north of Rome. But he should have unloaded it one hour south of Rome. Sheldrick tried to get the people he worked with to use longitude and latitude to find where to meet. Marking places like this is exact. But it creates a line of sixteen numbers to mark the place. It is too difficult to use. Sheldrick wondered if he could change these numbers into something easier. Sheldrick had a friend who worked with mathematics. The two men worked together on this problem for six months. They found a simple way to talk about where a person was, their location. In a TED Talk, Sheldrick explained what they did. We divided the world into three metre squares. We found that we could name every three metre square in the world separately with just three words. We used forty thousand words which is more than enough for the trillions of squares. So the men gave every square or place a separate three word address. For example, their company building in London has the address filled, count, soap. And the door of the UK Prime Minister is slurs this shark. Sheldrick called this new system What Three Words. He built an app people can use to find places this way. He knew that it could do much more than get musicians to the right place. He believed that What Three Words would help billions of people in the world who still live without an address. He told the Guardian If you think about addresses some are from centuries ago. Some are from last week. But there is so much of the world that does not use them. Complete countries like Mongolia or Saudi Arabia have only ever used directions. Sheldrick knew that people without an address sometimes struggled to get the same services as people who do have an address. For example, if you do not have an address you will find it hard to get a bank account, be listed to vote or receive a letter. So his company built What Three Words into many languages from Arabic to Urdu. This means What Three Words can help people in countries that do not have a good address system. It can help people in life or death situations. It can even help businesses work better. In his TED Talk Sheldrick explained some of the ways that What Three Words has already been used. In Durban, South Africa an organisation called Gateway Health provided 11,000 Three Word address signs in their community. Pregnant mothers can call the emergency services and use the signs to explain exactly where to find them. In the past, the ambulances have often taken hours to find the pregnant mothers. In Mongolia, the National Post Service uses the system. They are now taking mail to many people for the first time. The United Nations are using it to mark photos or pictures in disaster or trouble areas. They can then take aid to exactly the right place. Even Domino's Pizza use it in the Caribbean. They want to get their food to people while it is still hot. People all over the world use the What Three Words app. It is free to emergency services and individuals. In the United Kingdom, Jess Tinsley and her friends went for a walk. But they got lost. It was dark and wet and Tinsley was near to tears. She said, We were in a field and had no idea where we were. She got a phone signal and called the emergency services. They told her to use the What Three Words app. She quickly did this. The emergency services knew where she was in less than a minute. Soon they found and rescued Tinsley and her friends. In Uganda, What Three Words worked with the Community Development Centre to bring three-word addresses to refugee camps in the area of Arowa. The centre will discover and record three-word addresses for every home and important building in the camp. This means health workers will be able to find people who need medical services. But it means much more than this. Sebit Martin is a leader at the Community Development Centre. On the What Three Words website, Martin explained why it was important for refugees to have an address. We want to give refugees the self-respect they deserve. We can improve their living conditions. Three-word addresses will give everyone an easy way of talking about places. But these addresses are also a better language of hope in the refugee camp. Do you have an address? Have you ever had problems finding a place? Would this app help you? Tell us about it. You can leave a comment on our website or email us at radio at radioenglish.net. You can also comment on Facebook at facebook.com slash spotlight radio. Visit us on YouTube at youtube.com slash spotlight English one. The writer of this program was Katie Blake. The producer was Michio Ozaki. The voices you heard were from the United Kingdom and the United States. All quotes were adapted for the program and voiced by Spotlight. You can listen to this program again and read it on the internet at www.radioenglish.net. This program is called Find Yourself with Just Three Words. Visit our website to download our free official app for Android and Apple devices. We hope you can join us again for the next Spotlight program. Goodbye.


It's DDK, I'm back today with another video. She was talking to you for so long then. If you want a way to get dividends, you might want to smash that subscribe button. Give me a thumbs up and do not skip those ads. In today's video, we are gonna find out which apps are the best. We're gonna do DoorDash, Uber Eats, Instacart, and Rode. Now, the question is, which app works best in your area? Today I'm gonna find out how good each app is in my area and we have two and a half hours to let that money shower. Let's go. We got us one, baby. We got us one on Uber Eats. We're putting up to Walmart where we already pulled up. We're driving 11.8 miles. We're dropping off two orders for 2101. We already here. It's time to get the job done. Let's go. How you doing? I ain't seen you in a while. Okay, so I got two orders. Okay, I'm gonna put the small one in the car. We're gonna put the bigger one in the trunk. All right, yeah, what's the code? Thank you. Oh, 2313. So I have to give you the code in order to get the food? Yeah. Oh, when they changed that? It was in a while? Yeah, it's right. It probably came up again. For real? Oh, I know nothing about that. You know, learn something new every day. Hit it with a scan ski, and I'm good to go. I appreciate you, boss. You have a good one. And just like that, we are here to drop off the first order to get an order. You know what we gotta do. We gotta hit it with a scan ski so we can get these bands. Gee, hit it with a scan ski. And I actually put all these grouches in these two bags because this is joyous for us. Way too much to just fit in one bag for the time I'm supposed to get to this bag. Y'all about to eat good, huh? Yeah, yeah. Six people live here. Really? Yeah. Got a big family. That's good, though. Yeah, yeah. Keep the family close. Step back to them. The photo, you already know those. Got that? We gone. Let's go. And just like that, we are here to drop off order number two. Getting money is what we're trying to do. We're trying to get this money, baby. It's money, baby. Money, baby, money, baby. I'm at the wrong door. I gotta go around and do nothing. Jeez. 12 seconds later.  Y'all saw me tweak. Y'all saw me tweak. Hello. Hello. How you doing? Good, how are you? I'm living the dream. I can't complain. You got it? Yep, I sure do. OK. Here's your orange juice. Thank you so much. You have a great day. You, too. I accept you, yeah. OK, thank you. I appreciate it. You have a good one. You, too. Order number two.  This one is on DoorDash. We're about to have a blast and get this cash. The pickup place is Einstein Bros. We're driving 5.8 miles for 925. Let's drive. And we are here at Einstein Bros. to get this dough. You know what I'm talking about? Hopefully, they got it ready so we can go. Brand new brand new. Brand new, right here. Let's try. Just like that, we are here to drop off this Einstein Bros. so we can get this dough and just go. You know what I'm talking about? I ran this doorbell. They said it's going to bust me here. I heard trying to win and get these dividends. I didn't know what you're playing. Bring it again. Guess what's going to happen if you don't. I'm going to leave it right here outside the slot. Good job, boss. Well, it is what it is, baby. Like Cam and Mason's podcast, it is what it is. I know what the photo is. Let's go. Order number three. We just got another order on Uber Eats. Uber Eats Dunkin' Donuts, 2.7 miles for 10.10. We're here. It's time to get it in. Let's go. We are here at Dunkin' Donuts so we can go nuts and get these bugs. Like we from off. Haters, get off me. How you doing, boss? Yes, sir. For Shauna.  And then all these too. OK. Thank you very much. You guys have a good one. Yeah, you too. Let's go. OK, so we've got a situation, guys. So I'm not supposed to take this up, but I'm taking it up anyway. She said she's going to give me an extra $10. We're going to see if she line or not. Sit back down with the photo. You want to notice? Like that, we're going. Order number four. We about to do some doordash for the dough. We are going to Mickey E's, baby. Trying to get bit easy. We're driving 4.3 miles for 875. It's a great time to be alive. Let's go. We are here at Mickey E's, baby. Let's see. I'm going to have a doordash order to pick up the last we know. 3, 5, 4. Yes, ma'am. Let's come in. OK. Put it in a new bag, OK? OK, thank you. All right, thank you. Thank you very much. You guys have a good one. Let's go. I have a gift for you. You're welcome. You have a great day. Oh, I like your outfit. Oh, thank you. Thank you. And we are here at Denny's to pick up order number five. It's a great time to be alive. We're driving 1.8 miles for 625. But guess what? I ain't going to lie. I forgot to screenshot this joint. We about to go ahead and get it in to get these dividends and win. Let's go. And we are here at Denny's to get these pennies. You know what I'm talking about? I hope this is what I'm talking about here.  Hello, I have a pick up for a Shelly R. It's my drinks. Thank you very much. We have a good one.  Look at the doggies. Hey, doggies, doggies. They got the little doggies in that joint. No joints, little too. Hey, doggies, doggies. It's OK. Don't give me doggies. Hit it with the photo. You already know it all. Smack. Let's go. Order number six. We're trying to get paid in full. No money missed. This one is on over each 3.8 miles Panera brand for $10.03. We about to go ahead and get this cheese. Let's go. We're here at Panera ready to get this bread. You know what I'm saying? You know what I'm saying? We're trying to get these bands. Hello, I have a pick up for Derek K. I think it's that one right there. Thank you very much. You guys have a good one. Just like that, we are here to draw up this Panera bread to get ahead. I'm trying to get this bread. You heard what I said. I ain't going to say it. No mo. What's on the spec on my name? Got the jankiest bags ever. Step back with the photo. You already know those? We gone. And last but not least, order number seven. Order number seven. Three of them. Order number seven. Order number seven. Three of them. Order number seven is on DoorDash. We have a shop in pay. We're trying to get paid and put up a new Escalade. We're going to Passmart, driving 7.9 miles, picking up one item for $14. I'm about to go in here and pop my collar. Let's go. We are here at Passmart. How you doing? We have to get something for dog treats.  I don't know what it is. A 50-court plastic food storage. It's somewhere like here. We're all here. I think it's right here. This is it. Let me see if I can hit it with skin and skin so we can get these. I got it all right. Let's go. And we are here to draw up this Passmart order to get an order set. Do not ruin the door, Bill. But they don't come out here and knock me out. They don't even put a two-piece in the biscuit. And I ain't going to risk it. Step back, I'm going to follow you. All right, you know what I'm saying? We gone. And just like that, it is the end of the video. I hope you guys enjoyed the content. Which app is the best in my area? Drumroll, please. Currently, we made the most money on Uber Eats. We made the most money on Uber Eats today. We made $56.15. And on DoorDash, we made $38.25. It's a great time to be alive. Now, we did not do any orders on Instacart because they had some terrible orders. I'm telling you, this is critical. Here we go. Here we go, one right here. Two orders, 3.4 miles, 46 items for 1941. Comment below and let me know if we do that order. Here we go, another one. Myers, 5.9 miles, 44 items for 2434. Comment below and let me know. Then we had no orders on Roadie because look right there. You see that? It was only one order and it was all the way down past like down there by Chicago. We know we're in Chicago. So we did not do any Roadie orders.  I hope you guys enjoyed this video. If you're not subscribed, go and subscribe. Give me a thumbs up and do not skip those ads. Lock it to markers, message the band. Why don't we message the band? It's 2023, it's big bags. We'll keep on giving a reason. I'll see you guys on next one. We going, we going before you already know the DDK and I'm on my way.


Thank you very, very much. I'm very pleased to be here. I send you greetings, bring greetings from Secretary Sebelius and from Dr. David Blumenthal, the National Coordinator for Health IT. First, I think I should say that Dr. Frank Bryant Jr. is a legend and we at the Department of Health and Human Services are honored to have been asked to join in this discussion today in reading about Dr. Bryant. I'm overwhelmed by a service to this community, to our nation and actually to those who care for the infirm. He embodied the love of his fellow man that was manifest with the love of medicine. We need to be more mindful of legacy such as his.  I'm a big believer in the adage that content without context is pretext. So I always like to warm my audience up front that I'm a surgeon. So now you'll know and you'll understand why in the final analysis I frame every discussion as if it is all about me. It is very, very true that every surgeon is a direct descendant of Narcissus. Now, having said that, you know, we are in a moment of transition. Years ago, when I studied chemistry, I learned that the transitional state of reaction is where some of the most fascinating activity occurs. In business, Andy Grove, the former CEO and chairman of the Intel Corporation, took great interest in transition points. In his book, Only the Paranoid Survived, he labeled some business transitions as strategic points of inflection, the time when the fundamentals are about to materially change. Business, chemistry, my surgical practice, life, transitions are very interesting things, which is why I chose my title very carefully. These times are very interesting. And in this interesting and hopefully meaningful confluence of forces, I see a moment. Now, my clarity around this moment is not based in the future perfect tense. Don't get me wrong. This will have been a definite period of importance and consequence, but that's not the moment that I see. The moment I see is due to a confluence of forces, and so my title is really reflecting the moment we studied in physics, that of producing motion about a central point or axis. And that point, the point I believe that everyone today is circling is the quality, the completeness, the value of healthcare services delivered in the United States of America. So I'm electing to use that less-frequent meaning of the word moment to highlight that at this critical juncture, at this crossroads, the decisions we make will all be active ones. See, too often I hear the debate about healthcare reform posed as a choice between an active change and a passive decision to let this both go by and stay with the status quo. It is critically important for everyone to understand that whatever your feelings about it, the status quo is not solid ground. We are not currently safe on shore on dry land. We are not in safe harbor. And in fact, we are on course, as you've heard already, for a destination that can be described with horrific arithmetic certainty. Left with no changes, Medicare will be insolvent in a generation. Millions of Americans do not have access to affordable healthcare and their numbers are growing every day. The status quo also means that people of color will on average continue to get inferior care. So let's just be blunt. We're not having a picnic here. And thrust right into the center of this debate is a question for my office. What is the role of information technology in the larger discussion of reform? Well, I will say that there is no doubt that the appropriate application of digital electronic information tools can solve many of our collective problems in healthcare. It can be a tide that raises all boats. Well, that's the good news. The bad news is the larger reality that not everybody has a boat. Now, I've been a bit hyperbolic. No, not in the fact that multitudes are without reasonable access to care or that those that do have access get wildly variable levels of quality in that care. No, the hyperbole actually rests in a tacit assumption that health IT is the high tide. In 1998, Cyril Shantler pointed out that medicine used to be safe, simple, and pretty ineffective. Today, medicine is much more effective, but much more complex and potentially dangerous. While some of that danger can be mitigated with well designed computer systems, I often worry that some may be selling a little bit more than the digital revolution can deliver. Don't get me wrong. While I have an firm conviction that properly applied information technology, properly applied tools can help me as a surgeon become more mindful of my patients, learn new insights into the care I deliver, and help me improve the quality of that care, I've heard some say that computers alone are the answer to our problems, that they are a panacea. Well, we have to be very careful because some of the hype tries to make the case that if we just really wait for the folks who gave us Google or eBay, everything will be just fine. Well, I have to admit that we do have significant technical issues around bits and bytes, but in that same breath, I tell you that our greatest challenges are greatest issues are actually cultural. You see, while I'm here to tell you how our office is going to try to get a computer in every practice, and the country is important that you first understand that health IT is just one piece of a much larger solution. The other questions that we must answer to overcome our current inertia in American health care are in part related to how well we can distill patient care into a series of ones and zeros, but it's also equally related to the structure of payment policy, as you've heard. Our current legal environment, the growing consumer empowerment movement, and a clinical establishment that is schizophrenically loyal to both anecdotal practice phenomenon and randomized control trials. So, you see, the open question is not, can we put all the stuff of my practice into a computer? The real question is, can we use information technology as a vehicle to change our culture and in turn our methods in 21st century American health care? So I'm hoping that you'll keep an abiding appreciation for the fact that all of our problems in health care will not vanish on the morning of that great getting up day when there's a computer next to every stethoscope. So, let me give you some of my take home messages. The first thing that I want you to take home is that at this moment in time, probably more than any other, is the time for physician leadership. And while we lead, we must be the first to acknowledge that medicine is a team sport and any success we have is wholly dependent on the strength of our team. Next, you have to understand that our circumstance is not due to a lack of technology and therefore technology cannot be the only tool we use for a solution. And finally, you must rest assured that no direction beyond this point is easy. And while I won't promise you only blood, sweat, toil and tears, we have to understand that the path forward requires a system, tremendous resources and no small amount of courage. That's it. That's what I have to say in a nutshell. But let me spend just a minute on my second thought. And although Francis Peabody didn't speak to the issues of computers in his landmark address, his wisdom is relevant to this discussion. To say it another way, I can echo Michael Porter, who published remarkably similar sentiments nearly 80 years ago to the day after Francis Peabody. To paraphrase them both, I will say that this is all about value and values. So I hope that I'm clear. Health IT is not why I am here. And now that I've been a real killjoy to the whole topic, I have to say that there is a great deal to be hopeful for of because change is underway. In health care, we're clearly in a transitional state and now the down payment for that change has been the high tech portion of the Recovery Act. So in it, we here have clear direction to facilitate meaningful use of electronic records nationwide. And we also see throughout that the overarching subtext is to improve the quality of care while making sure that the information remains secure and supports our institutions of public health. To improve, to ensure, reduce, to facilitate, promote, protect. This is a pretty formidable list of challenges. But again, I ask you to take note that the transcendent goal is not to acquire cool hardware. The point is not to have the latest software. The infrastructure is a means to an end or it is nothing at all. And Congress has given Dr. Blumenthal pretty tremendous resources, but let's be honest, the task at hand is pretty incredible. Looking at our practicing physicians, we can see that only 4% are using an electronic health record that can do the work that we really need. That is handle progress notes, order labs, meds, x-rays and view the results. And why is that? Why are we at 4%? Well, the answers are pretty clear. Here we see the top six barriers to adopting an EHR. In short, for many in the clinical community, we've collectively said that it's not been worth it. We've been clearly saying that to embrace electronic health records, our needs have to be met. Our needs really must be met. Now, I use this slide nearly everywhere I go because I find it such a wonderful construct to frame our challenge as well as our solution. This is a diagram from the work of Abraham Maslow who in 1943 described the theory of human motivation. In it, Maslow essentially divided our needs into growth needs and deficiency needs. Deficiency needs are physiologic. They must be met first. And once met, the individual seeks to satisfy the needs of growth. Well, we can apply Maslow's hierarchy to our current circumstances and health IT. And in doing it, we will assign the foundational need as privacy and security. Beyond that, moving up the needs of growth, we see the components of usability, basic functions, a strong business case. And finally, at the top, a most fulfilling achievement, information exchange. Now, let's look at how those requirements will translate into action for our office. I mentioned earlier that privacy is the foundation for moving forward. And the reason is obvious. The tenets of privacy are old in our profession, and the Recovery Act clearly speaks to this point by providing resources and properly expanding the boundaries of HIPAA covered entities. The Act also mandates detailed plans outlining protections, and most importantly, how our department will lead increased enforcement of privacy laws and regulations. Now, one level above that needs the immediate issues of how to choose and effectively implement this technology. A few weeks ago, the department released a framework regarding how we can help physicians with the technical assistance to health IT regional extension centers. Excuse me. The goal of these centers will be to provide hands on technical assistance in implementing this technology. They will do this for more than 100,000 physicians, and our office will spend nearly $600 million on this assistance. The staff in these centers will include some ubergeeks to install software and configure hardware, but they'll also include some folks that are trained in the nuance of clinical work that know how to lead practices through the steps of changing the way patients flow through their offices. Physicians to a large extent are naive about such matters, but I always considered that a pretty admirable attribute, not necessarily a flaw. Now, as we begin to discuss, it's critical that everyone understand that this is really no place to have your high school age nephew set up your office EHR. This is a serious endeavor, and our intent at HHS is to create durable, measurable, reliable improvement in health care. But of course, we need to have more than a policy of good intentions. The Recovery Act provides serious provisions to address two of the most vexing issues, the initial cost of implementation and a tangible return on the investment. The resources available for this are about $19 billion. Now, in preparation for this, we're going to have a proposed rule, and we're asking everyone to invite, proposed rule means that we'll have comment. We're asking everyone to provide comment for that, and you'll see a URL where you can provide that comment at the last slide. But while the details are still formulated, I can note that the Recovery Act gives clear contours for meaningful use. The EHR has to be certified, and it has to be on a trajectory for including for the exchange of information. And again, this speaks to my central thesis, namely that our current circumstance is not due to lack of technology and cannot be solved by technology alone. It is no small matter that the statutory criteria for meaningful use involve information moving, information exchange. The whole point is to provide a means to facilitate communication and the transfer of information, and possibly even the transfer of knowledge. In the right hands, at the right time, information can be transformative. And that's why health information exchange rests at the top of our hierarchy. It's analogous to Maslow's self-actualization. The full, complete, rapid, and regular exchange of information will represent a singular change in our culture. And I can think of no better way to increase the value of our services than to make their provision fully informed. The alternative is equally remarkable. To continue each of us in our own silo, putting one innovation on top of another, with no real consideration of how one piece of information informs, supports, or confounds, another means that we will keep our current haphazard and dysfunctional method of taking care of patients. It means that we will recreate the experience of Babel. So you see why earlier I emphasized that computers are not the answer because the question is not how much technology do we need. The question is how do we improve the quality of care for all Americans, and in turn affect that elusive yet self-evident truth that means that all among our unalienable rights are life, liberty, and the pursuit of happiness. Now is that hyperbolic? Well no, not really, because I've seen that the pursuit goes slower for our kids that aren't immunized. Preventable cancers have separated far too many from their right to life, and the full flower of liberty is not as apparent to those that rise every morning with a disability with Alzheimer's or HIV. Now a computer won't make that right, but electronic records can assure that a pediatrician sees a list every morning of the kids that are not up to date with their immunizations. Every man, woman, and child having an electronic record means that our best minds can ask and answer the question, what treatments work best for a 48-year-old Latina with breast cancer? A computer won't rid the world of AIDS, but it will afford well-meaning people the liberty of having their care coordinated in such a way that their doctors know the results of all of their tests. Let me finish up by saying that nine years ago the Institute of Medicine got it right. Good quality care should be effective, efficient, safe, patient-centered, equitable, and timely. But just saying that won't make it real, and it only begins to describe what we need to do. With information systems, we can see the true choices and the balance that must preserve, a balance that really is highlighted in my reality as a 21st century American surgeon. You see, I know that in the operating room you can be no more efficient than you are safe. I know that in the world of surgery, effective treatment is synonymous with timely treatment. And I can tell you that in my world and that of my family, you can't begin to think about providing patient-centered care without a full measure of equity. So I'll close this discussion of health IT, hopefully leaving you with an appreciation of the fact that our use of technology to master this domain or any other can only be meaningful if it supports an abiding pursuit of the grace to care for those that share this moment with us. And if we can do that, perhaps we can know a truth that the Jesuit philosopher Deschardin foresaw that for a second time in the history of the world, we may be able to discover fire. Frank Bryan understood this, and I've been honored to stand and say as much in his behalf. Thank you very much.


Welcome to Sailor.org's Introduction to American Politics course. My name is Rachel Cohen-Marshall and I'll be your guide through each unit of this course. Here we'll be looking at topics like the founding of the U.S. government, how Americans participate in it, the institutions that make it up, and the rights and liberties that it affords us. Ultimately, the goal of this course is to help you arrive at a deeper, more comprehensive understanding of the forces that shape American government and politics. Democracy doesn't work without participation, and by understanding what goes into it, you can be a more active participant. Now, before we begin, here's a few notes. First, this course will take 104 hours to complete. Also, while each unit has an assessment at the end, your whole grade in the course will come from a two-hour final exam. You need a score of at least 70% on the final to pass and receive a certificate. You'll get your grade as soon as you hit submit. Best of luck to you, and remember to have some fun.


Hardware wallets have long been the industry standard for safe crypto storage, but many lack the convenience of hot wallets requiring cords, USB, or Bluetooth connections. Some even require charging. You definitely don't want your crypto lost to a couple drops of water. In this video, we will explain how to set up a quick, safe, and easy to use hardware wallet that marries convenience with security. Arculus Wallet is a next generation solution by a publicly traded premium payment card manufacturer called Composecure. Composecure has been around for 20 years and is leveraging its innovative payment card technology and security to enter the crypto cold wallet market. But how do payment cards and crypto wallets come together? Well, we can show you. Here we've got an unopened Arculus key card. Let's see here. We've got the thank you card. It tells you how to download the app and all of that. And then it looks like there's a getting started card over here. There's an Arculus sticker that you can put on your phone, computer, wherever. And then this is the my recovery sheet for your seed phrase that you can write down over here and then keep that in store at someplace secure so you don't lose that. That's very important. And then it looks like on the bottom tier, you have the Arculus card, which looks and feels like a credit card. It's a really good design. And this is what you use to put your phone to, to allow for transactions to take place. So yeah, great design. They make it really easy with this QR code. All you have to do is scan it with your phone to get started. So let's go ahead and do that. Okay. Let's see. Welcome to Web three. Let's get started. So download the Arculus wallet app. Okay. And then all we have to do is scan the card with the phone. It says ready to scan. The cool thing about Arculus is that it presents a convenient form factor independent of charging and connection means. All you need is a mobile phone with the Arculus wallet app and this Arculus key card. You can see that it looks exactly like a premium payment card with an NFC chip securely inside. The card is secured by three factor authentication, biometric authentication, a six digit pin code and a tap of the card against the phone. It's like the Fort Knox of crypto wallets. Now you're probably wondering what happens if you lose the phone or card. Amazingly, even if the card or phone is lost, it is virtually impossible for someone else to get access to your funds. The Arculus key card is certified to fit CC EAL six, which is a fancy way to say that it proves it is able to protect high value assets against significant risks. All of that security and an innocuous metal card that fits right inside your wallet. Now let's finish setting up the wallet. Okay, so it says ready to scan tap and hold your card to the back of your smartphone. So let's do that. Cool. That was super easy. Configure your wallet, create new wallet, restore wallet or cancel. So I'm first time user, so I'm going to create a new wallet. So create a pin code. I'm going to do that real quick. Okay, now hold your card to the back of your smartphone and 100 perfect. Okay, now it says recovery seed. You need to keep the secret phrase. This is required to access your wallet. So this is the secret phrase right here and says, please write down and keep these 12 words carefully. So within the kit, we have the my recovery sheet right here. We are going to blur that out, right? Okay, so I'm going to hit I wrote down the phrase confirmation. Please click on the words in the correct order.  Okay, so now I'm going to get my seed phrase out of the way. So you guys can't steal my coins and I'm going to get to the home page here. And boom, it's done super quick and simple. I can see where a wallet like this could be especially useful. Remember when Luna crashed and caused the whole market to implode? Sometimes it's crucial to act fast and get your coins into or out of your cold wallet. With conventional hardware wallets, you might not be quick enough. The Arculus key card and wallet app also supports multiple DeFi applications, as well as easy to conduct NFT transactions. Whether you want to sell through super rare, mint or utilize NFTs in the newest protocols, compatibility with wallet connect provides both security and smooth operability. All you have to do is use face or fingerprint recognition on your phone, enter the pen, tap the card and it's done. Just like that, you become your own bank. I unfortunately learned that the hard way. I actually had a small amount of Bitcoin on a crypto lending platform that is now bankrupt. What everyone says is true, not your keys, not your coins. Arculus gives you the keys to your coins and all you need is a phone and a card. Now that's what I call next gen.


How do you manage difficult employees is an interview question asked for several different reasons. To answer this question well you need to understand why the interviewer is asking how do you manage difficult employees. Typical scenarios include firstly the interview is for a manager role and the interviewer or the hiring manager is judging how effective a manager you are likely to be. Second you might be joining a team with one or more difficult employees in it and the interviewer wants to know how you're going to handle them. Or third the team that you'll be managing has one or more difficult people in it. So in this video I'm going to show you firstly how to find out which scenario you're faced with, second give you suggestions of what to include in your answer and third to give you an example answer at the end of the video. My name is Jess Coles and I've been hired into world-class companies interviewed over a thousand candidates from graduates all the way through to CEOs and I've been a board director of a recruitment company with 140 million in sales and do take a look at our how to get higher program for comprehensive training on every aspect of getting a job against tough competition and if you like this video please give it a thumbs up and subscribe. When answering the interview question how do you manage difficult employees watch your body language but asking how do you manage difficult employees the interviewer is seeing how you're going to react to the possibility of managing difficult employees or working alongside difficult employees. If you remain calm and show no fear or dread and take the question in your stride and answer it confidently then you've passed the first hurdle. If you show fear, annoyance, apprehension, hesitation or any similar emotion or reaction which indicates that you are not comfortable in dealing with difficult people you're putting yourself at a distinct disadvantage. And if you're put out or put on the back foot by the question what will you be like when you're actually faced with difficult employees. Before answering how do you manage difficult employees ask a question of your own. If you are interviewing for a management role you'll be able to give a much better more tailored answer if you understand the situation. So I suggest that you ask the interviewer a clarifying question first. You know something along the lines of would you like me to give you a general answer or do you have a specific person or a set of issues that you prefer me to address in my actual answer. By asking a clarifying question you also get an idea if you are going to be joining a team with difficult people in it. Answering the specific problems the hiring manager will have will help you get closer to offer compared to giving a more generic answer. And if you're not going for a management role I would suggest that you also follow exactly the same approach. Just so you don't get caught out this interview question can also be asked in the following ways. Firstly how do you manage difficult customers. Secondly how do you manage difficult team members. Third how do you manage difficult stakeholders. Fourth how do you manage difficult clients. Tell your clarifying question according to which exact version of this question you get asked by the interviewer. And when answering how do you manage difficult employees I would suggest that you include in your answer as a manager the following five steps. First I'd find out why the employee is being difficult. Secondly I'd set expectations clearly with the employee. Third I'd try and coach the difficult employee to give them every chance of improving their performance and more particularly their behaviour. And fourth when managing a difficult employee I'd try and give as much constructive and honest feedback as I can that gives them the best chance of improving. And fifth I'll definitely take action. I would not allow the status quo with the difficult employee to continue. Either they improve or I'll take more formal steps which might include removing them from the team. For the interview question how do you manage difficult colleagues or co-workers I would suggest you include in your answer the following. Firstly I'd find out why my colleague was being difficult. Secondly I'd explain the impact of the difficult behaviour and how it's impacting me and the team. Thirdly I'd actively try and help them resolve the issue or issues causing a difficult behaviour if that was possible. Fourth I'd enlist the aid of fellow team members for the previous steps as peer pressure is really powerful. And fifth if the behaviour hadn't changed after steps that I've outlined so far I'd speak to the team manager to highlight the issues and what I've done so far and also to help ask for their help. Make these points when answering the interview question in your own words and take a look at our videos to help you deal effectively with poor or difficult employees. We've got a lot more advice included in those videos. An example answer to how do you manage difficult employees could be if firstly I'd ask my clarifying question and then I might go on to say I've had to manage several difficult employees before. I always start with trying to find out and understand why they're being difficult. I then set expectations for their behaviour with them and then coach them to achieve the goal set. I provide lots of honest feedback so they know what they're doing well and what needs work then it is their choice to improve or not. If they don't improve then I'll take more formal action which might mean they leave the business. We have covered several different ways to answer this interview question. Before any management interview go through your answer to this question and ensure you have an example of where you've successfully managed difficult employees before. And if you like this video please hit the thumbs up button and subscribe. Thanks for watching and I look forward to speaking to you again soon.