I'm gonna role play these two back to back. Ready? Let's just go check out some numbers. Let's just make sure all the knobs on it work. Just have a seat from here right here. Okay, stop. Everything that I just told you, 95% of you don't do. Here's what you do. They banished me, never to be seen. To a place where the years only still are screams. So hot that the land only grows wings. A place where the world doesn't see. I wanna ask you a question, right? What is an average job selling cars? Average. Does anybody think eight to 10 cars a month is a good job? No. Okay, most of you said eight, 10, 12 cars. Am I right? Okay, as I'm talking to you today, now listen, now here's my goal is this, okay? I'm y'all's brother, right? Okay, we got two girls in the room, rest are guys, okay? I'm y'all's brother. That means I wanna help you guys become the best you can possibly be today for yourself, your customers, your family, and your future. Does that make sense? When you're focusing today on what I'm telling you, there's a difference between hearing me and listening, and then consciously paying attention to change.  If I was telling you what to do, wouldn't you listen?  I'm gonna keep selling eight cars. I don't want you to be me.  Do you want more? Do you want more? Do you want more? Okay, how are you gonna get more? No, no, no, but how though? You're gonna have to change. Do you understand that him, him being who he is now won't work? I'm not disrespectful. Do you understand what I'm saying? You're gonna have to change. You're gonna have to change.  Am I right? Okay, everybody say lifestyle. Lifestyle. What kind of lifestyle do you want? Yeah, yeah, but you don't want the best. But you don't want the best, because no, no, I know, but you don't want the best because we're doing eight to 10 cars. So we're lying. Does that make sense? Okay, I'm gonna be direct with you guys.  Is that what everybody should be saying? Yes or no? Okay, what would have to change? Come here, let me grab you. Hold on, no, listen to me.  No, but who care? And by the way, don't give weakness a voice. You said my legs hurt. Well, you should be working out all the time. There should be nothing for you. But does that make sense? You guys feel me? Guys, never give weakness a voice and learn to master your mouth, okay? Hey, listen, I love California. California is a beautiful state. There's a lot of complainers in California, right?   No, I just went there this last week and everybody that was around seemed like they were complaining about something. Does that make sense? Okay, you're gonna have to realize if you want a different life then everybody gotta be different, okay? Okay, so first thing we gotta do is master our mouth.  Are you shy? Yes or no? A little bit. Okay, cool. If you're shy, we need to kill that now. Now, by the way, what is the number one thing you're gonna do in cells? Cell, talk. You're gonna be speaking, that's right. He's gonna be mastering strangers. Do shy people like to go up to strangers? No, no. Nope? So first of all, here's what we have. Everything you want in life is on the other side of being uncomfortable. That means not comfortable.  But if you'll listen to me now, say, dude, I wanna get as uncomfortable as possible. I wanna do more of these workouts. I wanna be up here on this stage as much as possible. I want you to break me of my weaknesses. Did you guys hear what I just said? Break yourself of your weaknesses. Does it take a man to look in the mirror and go, I got problems? Yep, and you don't put your head down. You put your head up and you start fixing them one by one. So number one, we're gonna learn how to shake a hand. Is that cool? Okay, I'm gonna start with him. Now listen to me. I need you to understand something, okay? This isn't a game, how old are you? 25.  How much money you got saved up? Like 10 grand. Okay. Hey guys, what's going on? Sandy, a lot of you leave comments telling me that you need help. Do me a favor and tell you the best way to get a hold of me. Shoot me a text message right now,<PHONE_NUMBER>.<PHONE_NUMBER>. I'll help you with whatever you need.  Let's get back to the video. Everybody understand this. How old are you? 25. He's 25 years old. How long have you been working? Since I was 18. Since he's 18 years old, you've been working for seven years. Is that right? You got 10K saved up. That means he's given seven years for 1500 a month. For 1500 a year that he's been able to save. Does that make sense? Is that a good job?  Okay, okay, you don't have a house, but it's not paid off, right? What about your car? Is it liquid? Okay, and then cash, we got 10K. Here's the deal. My point is, everybody reality check.  That's bull. You know what I want?  I wanna see, I wanna expose holes. Remember I said blind spot. Today we're gonna find the blind spots. Now here's what I need you to do. When you meet me, dude, you gotta believe in yourself. That's why you train. You said I gotta learn to speak. Perfect. So what should we learn? How should we train? Anybody in this room that's shy, you practice shaking hands. You ready? Okay, so I just got out of the car. I'm walking up in front of the building. You're there. I get out of the car, walk up to me, and do your meet and greet. Hey, welcome to Paradise, I'm off out here. How you doing today? Good. Ha ha. Stop. Okay, do it again. Cool, I get out of the car? Hey, welcome to Paradise, I'm off out here. How you doing today? I'm good. Nice, what brings you in? I'm just gonna check out some cars. That's perfect, what are we looking at today? I'm just gonna go look at some Hondas. Nice, okay. What kind of Honda were you checking out? Did you get my name? I didn't. Okay, why does he need to get my name? Okay, should he look at me in the eyes? Slow down when you speak. Slow down. What's your name? Is your name important? Is your name important? Dude, that's what your parents named you when you were born. How important is someone else's name? How important is your name?  Am I right? Okay, you walk up to a customer. Everybody hear me out here. If it was me and I hired you two, you said you're new, right? You know what I would do? I wouldn't even let them go take ups. I would physically drive them to the mall and I'd say you guys, go shake 50 people's hands, let them know what you do for a living, say hi to them, and then go to the next one. We're just gonna walk. It's all we're gonna do, we're gonna walk. Hey, what's up man, Andy Elliott. Hi, what's your name? Rafael. Rafael, nice to meet you man. Hey, every time. Hey, how you doing? Andy Elliott. Hey, what's your name? Nice, nice to meet you man. How you doing? I would just make everybody go shake everybody's hand. You know why?    If you don't get it off of you, you can't walk outside and own a relationship. Does that make sense? Okay, you shake my hand. Come on, and this is easy stuff. I just get out of the car, right?  Hi, welcome to Paradise. Alex, how you doing today? Nice. What's your name sir? Andy. Andy, a pleasure having you here today. What brings you into Paradise today? Are you looking part sales or service? Sales. Yeah, can I point you in the right direction? What brings you in today? What are we looking for? Let's go check out some Hondas. Okay, so you have a nice Tesla here. Are we looking to replace that today or just add to the fleet? Just get in another car. Okay, let's go check out what I have. Follow me this way. Okay, now watch this. Everybody do me a favor. Posture, everybody say posture. Posture. Okay, the posture, whose house is this? It's our house. Okay, so act like this is your house. When you answer the door and somebody knocks on your door, do you answer the door all slinky? Or do you answer the door like, hello? Like you're at my house, right? This is your house. By the way, is this their house too?  So do you got to make your company, your dealership, your home feel like their home? Yes, but do they need to know that you're in charge? Yeah, so when they come out, you're having the best day of your life. Everybody say best day of your life. Hey, why don't you say that to people when you walk up, what's going on? Hope you're having the best day of your life. Andy Elliott, what's your name? Alex. Alex, nice to meet you, sir. What brings you in today? You're here for sales or you're here for service? Sales. Nice, my man. Is there someone that I can help you find or do I have the honor of helping you today? No, I don't know anybody here. Nice, okay, cool. My name's Andy Elliott. Again, to put a name with the face. My job is to give you world-class customer service and to service you and your family and all the highest levels that are important to you. As I said, it's an honor to help you. Let's rock and roll and kick some butt. By the way, what brought you in? Was there a specific vehicle you came in to look at or did you just drive by and you kind of want me to show you everything's at? What would be best? Own the place, own the store. See these hands? Are these hands moving? Is this my place? Is this what I do for a living? Am I good at this? Hey, am I the top salesman in the company? Okay, how do I know that? Because I look like I am. Do you think people want to deal with the best or they want to deal with somebody who's not the best? The best. So if you're not the best right now, you need to start acting like you're the best. And by the way, managers, I need you to know this too. A salesperson can't become something that you're not either. So like, if you're not going out every day as a manager, when I came into work, right when I came into work, immediately as my sales team started coming in, I'd walk out. Hey, what's going on? Joey, what's up, brother? Nice to have you here. Hey, Donnie, nice to meet you. Hey, Bobby, you ready to roll today, man? I got out behind my desk, I shook every freaking person's hand and I got them ready to start the day. And then you know what I would do? I'd say, come on guys, we're gonna knock the dust off each other. Let's shake some hands. Start right here in the middle, let's roll. Okay, once you learn how to shake somebody's hand, what do you gotta do? You gotta realize that everybody that comes into the store today came in to buy a freaking car today.  There's not one person that drove in here that is thinking about doing something tomorrow. They came in today, because they want something to happen today. So we set the tone. Alcatraz, no one escapes. Everybody's gonna buy. Now, how do people buy? When we give them our best. Remember this? We're gonna out-care our competition. We're gonna have the best attitude ever. And then also on top of that, what are we gonna have right out the gate? We're gonna have obstacles. Everybody say obstacle. Obstacles. Okay, we're gonna explain this to you and you. All right, I'm gonna grab you two right here. Come over here, watch this. I'm gonna role play these two back to back. Ready? So, when they go and they meet me, they build a good relationship. They shake my hand, okay? Then we move to a unit. We move to a car, okay? What is a walk around? What is a walk around? Presentation of a vehicle. Okay, what is a walk around? Presentation of a vehicle. Okay, what does a walk around look like?  Guys, what is a walk around built for? It's built for the rain, emotion, emotion on the car. Emotion, what do we want? We want the roller coaster ride. We want people to get excited. Whose job is it to get them excited? Now, here's what I'll tell you. Everything that I just told you, 95% of you don't do. Here's what you do.  Cool, I got the keys, man, check it out. Here, Jake, here, here, go and jump in. Go ahead, go and get in. Yeah, I'll get in over here. Go ahead and pull it out. Here's the entrance. It's like, what are you doing, dude? Hey, Jake, come on over here with me. Jake, that's it? That's the one, the Baby Blue Tessa? Give me a second, set back. Boom, get in. I pull it out, I pull it 50 yards down that way. Why 50 yards down there? Because I'm getting it away from all these ones and yes, control. Then when I get out, I'm like, Jake, come on, man. Where are you at? Come here, buddy, check this out. Well, I'm opening these doors. Now Jake's like, oh, man, where are we going? I'm going down here, why? Because see these other Teslas? Did they come in to buy this one? Or do you want them to be like, oh, I kind of like this one. Well, tell me about this one. Well, how many miles around this one? Well, tell me what year this one is. Now they're all confused. And what does a confused mind do? Nothing. Dude, pull it down there and then open the doors on it. Hey, I don't care if you start the front, the back, the side. Just get them excited, man. Touch it, feel it, smell it, make sure they love it. Why is the walk around and the test drive so important? Because it's the first time the client envisions owning that car for the very first time.  Your job. Remember what I said 90% of the time we're outside on the lot building value, making sure they love us, building trust, building rapport, making sure that they understand that they're dominant buying motives, the things that they came into that were important to them lie in this vehicle. Am I right? Once we do that, then what do we do? Fill the wheel, sills the deal. Okay, what if I say, oh, I don't need a test drive it? We're good, I drove one like it down the road. Totally understand that, but let's make sure you absolutely love this vehicle.  Yeah, I drove one just like it. Let's just go check out the numbers. It's a completely different vehicle. You know, they're all made differently, just a tad bit. This one, specific to the one that you want to buy and you want to be driving. So let's make sure you absolutely love it. Okay, I don't need a test drive it, I'm good.  I'm good, buddy, I appreciate it. I like the car, let's just go check out some numbers. Let's just make sure all the knobs on it work, just have a seat for me right here. Okay, stop, hey guys, hold this up. All right, listen to me, here's the goal. If somebody says they don't need a test drive it, I dare someone to try that on me. Okay, yeah, and you don't even have to go to restore policy, I don't think. Look, it's simple, the test drives don't have to be long, but they are necessary. Very simple, test drives don't have to be long, but they are necessary. We don't mind if they're down the service drive in back, but we know this before we get into the easy stuff, which are the numbers, we want you to touch it, feel the smell, make sure you love it, and then we'll make sure all that's right, okay? So even if it's down the service road and back, that's fine, but they are necessary in our company. Let's go for a quick spin. Hey, is it a big deal? You know why I'm telling you no? Because I wanna see if you'll stutter.  Why did you get weird? Are test drives bad? Should I not go on them? I mean, dude, I told you I don't wanna go on it, but it's not like I'm against them, but you're getting weird now. I watch you change from cool and confident to getting shaky and wormy in me telling you no. Does that make sense? Everybody, expect no's, expect them, expect them, expect them.  You're gonna get a lot of no's, expect them. Obstacles are gonna come up, it's cool. Dude, my favorite thing are early obstacles so I can overcome them. Now that shits out of the way and we move on into the purchase. Dude, your goals is to understand no's are not bad. Dude, matter of fact, if you're getting yeses, you didn't ask enough, okay? If I watch a manager go in and close the deal on the first pencil, I'm like, we're too weak. Should have held two more on his trade. You know what I'm saying? You got soft, dude. The whole goal is I'm gonna say, damn! And they say, yeah, I know it's a lot, but also it has a lot of benefits as well, which is why people are choosing this model. Let me show you, come here, check this out. It's okay, it's cool, guys. Let him say no, let him be like, damn! Dude, leaving money on the table, the reason why we're in sales is so we can increase the value super high, but if value exceeds price, the price isn't too high. Am I right? Okay, some of you in here right now that aren't earning enough money, you know what you don't know how to do? Explain value and sell value. Does that make sense? Okay, why do you wanna do a walk around on a car now? Why do you wanna make sure that you build a lot of trust? Why do you wanna make sure you build more rapport with them than they've ever built anybody ever before in their life? Because that's the great separator, okay?  If you don't do this, you're eight to 10. The reason why you're eight to 10? Hey, and don't tell me you don't get any more customers. You get more customers, right? You get more customers, right? Problem is you don't close more customers. Guys, to persuade a vast majority of my wealth has come from the ability to influence and persuade. It ain't being a closer. The close is already done when I build the value. Then I go inside and I just gotta explain the value and close it. Does that make sense? Okay, everybody needs to understand this. Your confidence, okay? You gotta wanna change. Your confidence gotta go through the roof. Your convictions gotta go through the roof. In a world right now where people don't believe in themselves, okay? A lot of you in here, the reason why you're selling eight, 10, 12, because that's all you think you're worth. You may say, dude, I'm worth more than that. No, you don't. If you thought you were worth 20, you'd have 20. Do you think so? See that? Nobody can argue with it. Everybody say the truth hurts. The truth hurts. That's how you know you're in the right company. That's how you know you're working for the right people. That's how you know you got the right wife. Okay, the right wife, truth hurts. She won't tell you what you wanna hear. She'll tell you what you need to hear. I'm trying to tell all of you guys right now. The reason why you're at where you're at is because you haven't grown. You're not grown fast enough. You don't care anymore. You've gotten comfortable. Or you don't like the truth. It pisses you off and your ego gets in the way. Every time someone says, you could do more, you're like, screw that guy. No, you could. You could do 20, and you should be doing 20. You should be doing 20, even though you're gonna retire in three years. That doesn't matter. Go out with the bang. You know what I'm saying? Like guys, this is our sport, right? Hey guys, that's what I'm gonna tell you. You're the true one percenters. You made it till the end of the video. Do me a favor, share it with the friend that wants to go to another level. Make sure you like the video, comment below so I know who you are. Set your notifications and then subscribe to the channel. We got daily sales training videos dropping. I'll see you soon.


Hello, everyone. Thank you for joining us today. Welcome to the Moodle Academy webinar on using H5P effectively in Moodle. In today's webinar, we will explore how to get the most of H5P. During the session, the presenters will share tips, tricks, and strategies to help you enhance your Moodle courses with H5P, making sure you're not missing out on ways to engage your learners. I am Samira Mats, Education and Advanced Coordinator here at Moodle HQ, and I'm joined by Niki Loman, Education Manager at My Learning Space, and Sara Arkhornateye, Developer at Moodle HQ. My colleague Mary Koot, from the Moodle Academy team, is also joining me today and will help facilitate the webinar. This is going to be an interactive session with a lot of things to cover. I am now going to hand over to the invited speakers to take over the session. Over to you, Niki and Sara. Thank you. Hi, everyone. Sara and I have decided to embrace our inner geek today, and we're bringing our secret superhero powers to this session. What we're going to do today is, which is just bringing up the slides now, is we are going to explore how to make your Moodle awesome using some H5P. As Sandra said, we're going to make it super interactive. You are going to be doing a lot of activities, and we're going to share a lot of tips and tricks along the way. We've asked Mary to keep an eye on questions, so if you've got any questions, please pop them into the chat. We've given Mary full permission to wave madly at us and ask questions along the way, so please don't save them till the end. Please bring your questions throughout. All right, so let's have a look at our superhero mission for today. All right, so we're going to have a look at creating some different content, having a look at creating different activities, how you can use your H5P anywhere, and including sharing it and reusing it and varying tips and tricks for doing that throughout. All right, so let's have a look at our first superhero for today. Hulk is going to help us smash boring online content. All right, so we are going to get Moodling now, and we're going to have a look at some ways that you can create H5P. So, Sarah is just going to take you through a little reminder that it's not just in Moodle that you can create your H5P. Exactly, Micky. Thanks. There are a couple of places more, and probably there are even more, so feel free to share them with us, that you can use for creating H5P content. One of them is the h5p.com service. It's like you can pay to H5P the open source project that everybody here probably loves, and it's like you can use this service, the h5p.com, and have your H5P content created there, and then you can use LTI in Moodle, for instance, to use this content, and you have created in h5p.com. So it's also another option to use H5P with your students. And there is a Lumi education application that now is also website that you can also use to create these H5P activities, apart from Moodle and the content bank, which is the thing that we are going to see during this session. So, Ironman says it's time to start creating something better in your Moodle. So we're going to start out by creating a Moodle course so that we can do some H5P today. So, Sarah, let's get started in Moodle. Okay, this is going to be a practice, so you are going to work. We will be using a Moodle site that we have created. I'm going to share this in the chat, the URL and the credentials that you may need to access to this site. The first thing that we need to do is to create a course. For that, we need to access to the URL that I've sent to the chat, or the one that you can see here. This site will be available during a few days, probably will be removed at the end of the next week. So feel free to, it's like if you just want to pay attention now and practice later, that's also another option for you. But it's like, you know, that you can use this. And once this site will be removed, if you watch the recording later than this, you can always use the sandbox site, the Moodle site. So, you will have a lot of options, or you can also use your Moodle site. Why not? That way you will see what options you have enabled in your site. And yeah, that's also possible. So let's start creating a course. So first thing, it's like you need to log in using the creator user with the same password, creator. You see, everybody will be using the same username and password, but everybody will create a separate course. So what I'm going to do is to from my courses page, go to these three dashes. I'm sure that you know how it works, but just in case, I'm going to explain that you can use the new course option, and then create a course using your name. In my case, I think I'm Sara, no? I'm going to take Sara Loman. Okay. All right. And you might also want to pop back to that other screen, just so everyone grab those credentials just in case they weren't sure how to log in once they got there. Okay. This one, do you mean? Okay. I put them in the chat so they can also check them in the chat. Sometimes it's easier for them to have the link and then credentials are creator and password creator. Okay. Easy. Yeah. For now, it's like I have now this Sara Loman course. And if I go to the my courses page, I hope to find, no, sorry, to the home page, I hope to find more. Yeah, exactly. Okay. People is working, Mickey. I'm happy. Yeah. Yeah. Some awesome moodlers happening already. Yeah. So yeah, first activity, done. All right. So what is our next superhero I want us to do? All right.  So it's time to actually create some H5P content in our middle course. All right. Let's go do it. So yeah, what we are going to do now, it's to using the content bank, we are going to create some H5P content. It's like, you know, if everybody who knows Mickey knows that it's like he usually creates really nice H5P activities with nice content, but it's like, you know, we have, we need to cover a lot of stuff in one hour. So what we are going to do is to create a super tiny and small and the activity easy, because that way it's easier for us to show how it works. And then you can spend more time thinking about our lovely activities or you can watch the recording of any presentation from Mickey to learn or to take some ideas. So we are going to access to our course, everybody to their courses. So it's like, I will access to Sarah Lohman course. I will go to the content bank and then I will create some easy activity. In my case, I will be using the filling blanks activity. And then it's like, it's super easy to do, but let's do it, right? Definitely. Did I do an outsmart yourself? Okay, so from my course, I have to access to the content bank. I can do it through this more icon that I can find in the secondary navigation. I have this content bank here. Now, once I'm in the content bank by default, if it's an empty course, there is no content there, but we are going to fix that because we are going to add some content in the add button will appear all the content types that we have here right now. I'm not sure if you know, but there is a task, a Chrome task that it's updating all these contents once per month. The first day of the month, it's always updating and getting the latest versions of each IP contents, which is nice. So yeah, what I'm going to do is to select one of these easy examples. One of them, it's the feeling blanks, but I think they are more nomicky to drag the words or multiple choice. Just keep it really simple today, folks, because it's not about making it all bling bling today. This is about some of the tips and tricks of how you're going to do things. Exactly. And what I'm going to do, for instance, is asking for the bodies, is the capital of and put here the answer, the right answer. I hope that I put it right. What are you doing, Sara? Just a quick question in the chat. What Moodle version are we using? I'm assuming it's 4.1. Yes. Exactly. It's just 4.1. Yeah. Yeah. So just a note, if you're used to version three, the navigation is going to look a little bit different, like where you get to the content bank, but a lot of the features are very similar. Yeah. Okay. So what I'm going to do is I put the mandatory fields, the detail and the text blocks, in that case, the question with the parties is the capital of France. And then I'm going to save. You can put whatever example you want.  So it's like you can do as complex or easy as you want. That's okay. And here we can preview the content. So yeah, we have created an H5P content in less than two minutes, which is good. Okay. Everybody's here. Everybody has been able to create some H5P content. Another question while we're just checking, Gemma's saying, is it possible when, a bit technical question, is it possible when you have a freshly installed Moodle that the content types are pulled in directly because you talked about Kron, it's confusing for people, she says, that there's no option because the Kron task is set to one month. You can run the task whenever you like. So that's something that I outsmarted myself, spinning up in your Moodle side. And I thought, okay, I'm going to go in. I'm going to create this. And I was showing someone. I went, oh, rats. There was no content types. So you just run that server task at that time. In fact, in four underside admin, you can actually go straight to H5P. And yeah, Sara's probably going to bring it up now to show you where. So it's really quick. Exactly. From the HPIP overview, you have several things that you can check that it's like, you have the button, the auto button enabled or the filter, but there is also this HPIP extended task, which by default, probably is like, if it's, it's enabled, but it's, yeah, only run the first day, but you can run it whenever you want. It's like, even if you're on a French install, we recommend it's what I, we did last week. We run it manually. So yeah, you can get the first copy of these content types or even you can upgrade them. If I know that there is a new version that fixes some bug or have not some feature that I want to use, I can force it doing this run now. So when I do this, it's like the contents are updated. I'm not going to run it now. It's quite quick. It's like, it's less than five minutes to, to complete the whole content types and loaded. So. And if you haven't done that, while it's worth doing it, HPIP have just released some new bug fixes and new content types, one of which is information wall, which looks quite interesting. So yeah, if you're, if your content bank hasn't been updated for a while, it might be worth doing that. This is, and just a reminder from Gemma, not all sites are able to do that because some hosting companies block it, but hopefully you can on, on your site. And just a quick reminder, I think someone's already answered in the chat, which is great. Elizabeth was asking again, how do you add the blank? So I think you put Asterisks either side of what it is that you want the answer to be. Yeah, exactly. Yeah. It's like, that's how this question works. It's like, it's not for any question. It's for the feeling blanks. But yeah, it's like, if you put in Asterisks, the right word, then every, you will see that it's like when I, yeah, here I can test it. It's like, if I put anything that it's not France, for instance, the check is not right, but I can retry and I can't write and then I can write France, which is the right, the right answer. And then it's working. So I do come, you can put more than one answer, right answer. It's not just one. And a great question. Sorry, we're getting lots of questions already. A great question from Nick. Can the H5P activity output be extracted as an HTML file and used outside of Moodle or somewhere else? Have you ever tried this, Nicky? I haven't. I was just thinking, oh, would I do that? And how would I do that? So I honestly haven't done that. You know what I'm going to go do now? Go try that. Yeah. No, I haven't done that because you can embed H5P into a website. So I'm trying to think of WordPress. Yeah, you can do it in WordPress. Can't you, for example, I think? For WordPress, there is also a plugin. It's like they have a plugin in WordPress or in Drupal. And yeah, I think it's, yeah, it displays the information that you have in H5P, but it's like, probably if you download the HTML, it's going to work locally. It's like, you have an HTML file working. It's not just one. It's like, probably they will be downloaded more files, the images and the JavaScripts and all the code needed. So it's going to work maybe for yourself, working, doing offline things might work, but yeah, I haven't tried. No, I haven't tried. I wouldn't expect that it works, but yeah, I can think, Nick, why do you, it's like which use? I was thinking of an extra, can you hear me? I was thinking of an extra options, for instance, if you can extract it as a pure HTML and use it in a local computer without a certain connection, for instance. Oh, it could probably be something like that, instead. I would have thought, but yeah, as you do, as you do, for instance, for scorn files, once you create scorn files, we articulate, for instance, you can extract it as pure HTML and use it outside model in a USB stick, for instance. I have no idea if there is some tool for, it's like the H5P files are kind of compressed files. Yes, it's like, if there is some offline player to play these H5P files, I know the Lumia application, for instance, you can upload these H5P files and you can see them and they can work there, but it's like, yeah. Okay. Also, there's an option to just export HTML. It's like, I can save this page as HTML, but everything in that page is going to be downloaded. So the menu and the so there is no specific option just to download an HTML. It's like, I can download the whole activity from here, but it's an H5P file, which is a compressed file. And is there another question? Sorry. Is there an option to link at the same course to different activities created on H5P to link them? From the same course to have more than... Once you finish, for instance, the first activity, then it will have a link to go to the next activity also created in H5P. Miki, it's like, if it's possible, if the activity supports to add links to add... I am not sure about that, Miki. Do you know if it's possible from one H5P activity to link to somewhere? It's definitely where I've outsmarted myself doing that stuff because I started thinking I wanted to do that because of the filters in Moodle, for instance. So when you're building like a book or a lesson or something, the filters for activity names would pick it up within H5P currently doesn't do that. So you can create a manual link onto something else. But I'd probably be more inclined to think about maybe either embedding the or... Yeah, either embedding via varying methods. So you've got several activities sort of maybe within a book or a lesson, or I'm a big fan of using interactive book or column of a variety of different ways of actually putting quite a few H5P activities together. But yeah, I found when I created just a manual link from one to the other, it didn't create that seamless experience that you're probably looking for that you get with a filter because it would either open up within that frame or you had to open it up in a new window if you actually create the link within the H5P. Thank you very much and sorry for taking your time. Good questions. Exactly. It's like before going to the next slide, one more thing. It's like, do you know that from the content bank by default? This is the default view, but there is a different view, which is the detailed one. And from here, you can see more information like the person who created the content or the places where this content is being used in that course. It's like you have a lot of information here that you might not see or might not notice using these icons from here. It's like I can switch between the icons view to the detailed view, which is also always nice. And depending on the version that you have, there is an option to make content unlisted. So it's like if you're working on an H5P activity and it's still not finished, you can mark that as unlisted. That way, teachers won't be able to use it in their courses. And once you finish working on it, you will be able to mark it again as list. So everybody will be able to reuse your content. So it's like they're kind of tiny features that you can use depending on the things that you want to achieve in your courses. And since model 5.1, I think it was, we have also this navigator from here, which you can access to different courses. Here will appear only the ones that you have accessed. So it's like in my case, I'm locked as an admin, so I can access to a lot of places. But otherwise, it's like you can see only the courses you have accessed and goes quickly to a different content bank course. So it's like, I can choose a different, like let's go to Astrid, for instance. And yeah, she has been creating a couple of activities, so well done. So it's easy and from here, I can see the content. And if I have the right permissions, I can edit these contents. Okay. So what we've done is we've created something in the content bank. So now, POW is time to put it into the actual noodle core. So we're going to create a H5P activity. Let's go. Let's do it. Let's go for it. So yeah, what we are going to do is to, as Miki said, we are going to create an H5P activity in a course. And then we are going to access with a different student, the student account, and see what happens when the student completes the H5P content. It's like, yeah, for you to know what's the benefits of using this H5P activity. And also how we see it's to create an H5P activity because you will see that the hardest part is to create the H5P content. Once you have it created, creating the activities like this. So let's back to my course. I'm back to the Salomon course. I'm going to the main course page. And what I'm going to do is to enable the edit mode. And I'm going to add an activity or resource. It's like I have the H5P and the pages started. Otherwise, you can find them in the old apps or in the activities. It's the blue icon one. So what I'm going to do is to pick this H5P activity. You can put a name to the activity. Let's be original and use the H5P activity. And then you can write out the description. You see this is not the best course in the world, but it's just to show you how it works and how it seems to create things. The thing about the details is for you. And then in the package file, it's time to choose the one that we have created using the content bank. That's probably one of the hardest parts, but once you understand how it works and if you are familiarized with the file picker, you probably get it quite quickly. It's like we have several file pickers. We can upload files that we have created. We have created with different systems. For instance, we can go to the Lumia application and create our own H5P content. Or we can create these contents in H5P.com and then download to our computer and use this screen to upload them. But what we're going to do now is to use the content that we have created using the content bank. So we have a special repository, the content bank, where we will be able to see all the contents that we have created using the content bank. In that case, I only have this capital content. But for instance, in the case that we saw before, they will appear if you have created more than one, all then will appear here. So it's just about to go from the file picker to go to the content bank and from the content bank to pick the content that you want to use for this activity. That's why it's important when you create H5P content to use nice names. So in my case, it's only one content. But yeah, probably it's worth adding this word to put some useful names that helps you to find the proper H5P content. Sorry? Naming conventions are always a good thing. Exactly. Yeah, see, listen to the master. And yeah, it's like we have, once we have selected the content, we have to decide if we want to link to the file or to make a copy to the file. We will talk about this later. So let's see. I hope that we have time. Yeah, let's see if we have time. Otherwise, we will talk about it quickly. And I select using the default configuration, which is a link, I select this file. And from here, I have more options to select. It's like I can decide if I want to display the download or the embed of the copyright buttons to the activity. Or if I want to give a different grade for the default one is 100, but I can change to make it fit to my grade book. Or I can define the attempt options. That's something that is really important for the H5P activities, because you can have any student will be able to attend each activity as many times as they want. And we have to decide which will be the grading methods for the activity. It's like the score that will be displayed in the grade book will be the highest or the average or the last attempt or the first attempt or we don't want to display anything in the grade book. That's something that we need to make a decision and we can choose here. And we can decide if the participants can review their items or not. It's something that you will see that there is an attempt report button that will be displayed to the students if we leave the default settings, which is what I'm going to do. And save and display. So it's like I have all the right down a name. I have selected from the package file, I have selected using the content bank repository, the file that I've created before. And then it's like you can change. I haven't changed anything, but it's like I was trying to show you the options. Then save and display. And once I save and display, I will be able to see this content. So yeah, now I can see this content in an H5P activity. Super easy. Now I have a course. If I go to the main course page, I have a course with an H5P activity. It was super quick and super easy. What we are going to do now is to access, we are going to enroll the student to the participants of this course. It's like this, it will happen exactly the same. It's like in the participants, everybody will enroll the student role. So it's like I'm going to search for the student. It's only one student, so it's easy. And I have this student role as a student. It's kind of tricky to produce it. So yeah, we have the student and I'm going to use a different browser. Let me open Firefox for this. And I'm going to use the Firefox browser to display, to show you how let me copy the URL. And I'm going to access using Firefox. I'm going to access using this student. Wow, it's nice to see all this, all these courses created. I'm not sure about the password. Let me write down. Yeah. I need to find my course. Let me find, okay, this one is the one that I've been creating. Everybody should access today's courses. Now I'm in using Firefox, using a different browser because that way it's easy for me to switch between the one I'm logged as a student and the one I'm logged as teacher. So I have this H5P activity. I'm going to attempt it. This is the capital of Australia. I'm sure 100% that this is the right answer. Oh, it's not. So yeah, I failed. If I reload the page, I will see that there is a new tab here, the items report. So I can access to the item and I can be that I failed because my score is zero. But I can, it's like, as I mentioned before, I can attend as many times as I want. Let's me from UK. It's not UK. So it's like, okay, I can access to the items report. I can, I have to do two items and zero. But let me put the right answer because let me put France. I check it. Okay, that's okay. So now if I access to the items report, I can see the highest score item, which is the one that will be displayed in the grade book. It's one score. So yeah, it's working. And I can even access to this report on any of the previous items and see the answers that given by the students. So here, for instance, I can see that the student write down Australia. So give me information to know what the student were replying to during the whole process. The same happened. If I'm back to the Chrome, which I'm locked as the teacher. If I go to the course and I access to the HFP activity, I realize that I miss one. I have also these items report. I'm right here. I can see the list of students. In my case, there is only one student in my course, but it's like you will see here, if there will be more students, you will see them all here. I can see this student has done three items and I can see the three items from here too. So it's like exactly the same information. I can see the last one was okay, but I can see I can check any of the other items. So for instance, the first one, I can see the first one was Australia. And I can see the second one was UK. So it's like you can see the whole history of all the answers, so it's which is also useful for us. And if I access to the grade, if I access to the main course page and I go to the grade, I will see also the highest scoring that this is 100 because we define it like this. But yeah, you can see this information to in the grade book. That's amazing, right? Right. Indeed. Are you ready for some more questions or would you like to carry on a little while? And then I was going to ask you for more questions. Okay. We have quite a few. So Mary asked, is it possible for a teacher to move their H5P content to the system context so that the teachers can access it? And Leanne also said, yes, I would like to know this too, like a bank of H5P content to use across different courses. So that's the first question. Okay. It's like it can be done manually. There is no magic move to button to do it. It's like you're from the content bank. What you can do is to access to the content, download it. It's like I have this option to download and then access to this. Like then let me do it. Why not? It's like let me download it here. I downloaded it locally in my computer. And then if I back, I'm back to the content bank. I might select any of the context that I want to move. For instance, the system one from here, I can upload the content. So it's like I can upload this content. Yeah. So I have now this content here too. Yeah. And you can also rename it there too. Because it'll take that default name. And that's where again, like Sarah said before, you might want to rename it and make it a meaningful name when you do that. Exactly. Yeah. Because otherwise it's going to be hard to find or and it will be even harder for teachers who haven't created this content. So yeah. So that's one option. Yeah. That's possible using this. Okay. Alex is asking a question. How is it possible to add the content bank link directly to your Webinar H5P home page? I think what Alex means is if as a course creator, you go to the home page of your website here, home, you've got the link content bank.  So maybe you don't see it the same as the course creators. Is it because you are a global course creator? So you see that link there possibly? Yeah. Exactly. The creator user that you are, everybody is using for creating the course and then adding content. Is that has the content creator, the content creator? Exactly. Role assignment, which is a global course. That's why you have also access to this link from here to the content bank. Yeah. That's not typical. That's a great case because it was the easiest way for us. But because you usually have that teacher, which only has access to the courses that you have access, not to the home one. You need to add some explicit roles to the front page course. Isabella asks, what are the differences between selecting H5P from the content bank or adding it through the editor? So either making it in the content bank or going directly into the course H5P and then adding it. What are the differences? Good questions. This one will be, it's like we are going to answer it with the next activity. Okay. Right. Next question. Very good question. Obviously, someone was going to ask this. We are currently using the H5P plugin. What are the advantages, disadvantages, pros and cons compared to the Moodle Core H5P and what is involved in switching from the plugin to the Core? Do you want to go for it, Miki? Or should I? You do the technical side and then I can talk more from a course creator sort of role. Okay. Should I start then? Yeah, go for it. Okay. So it's like from the technical point of view, it's like the one in Core is maintaining private HQ people. So it's like everybody, it's available for everybody. Do they need to have extra permissions to install third party plugins? That's one of the things. Another thing is that it's like it has an easy way to manage as we have seen before from the H5P here. We can manage the H5P contents and they are upgraded automatically once per month. This is something that the other one is not doing. We have the Atoms 1. It's like you can store more than one attempt with the H5P in Core. The other one is only the latest attempt, the one that is saved. There is one cone that has the third party plugin, the black icon one, which is that you can save the status, the current status of the activity. So it's like if you start replying or you start working on an H5P and then you live in the middle, you can save the content and recover it lately with the current plugin in Core. It's not possible, but we are working on this. So hopefully for 4.2 this will be fixed too. There is a thread in the forum with a lot of things and I think a lot of interesting points with pros and cons for each one. So yeah, Mickey. Yeah, I tend to personally, I do a lot of different Moodle sites for a lot of different cohorts and my personal preference is to use the Core, the one that's built in, because I know that it's fully supported and that the bugs will be attended to by the Core team. So I tend to go with that and I really like the Content Bank once I wrap my head around so I used to use the plugin. So once I got into the Content Bank, oh, this is awesome. So I find that's really useful. The only downside is what Sara said about the saving the content state type. So hopefully when that comes, so I had to get around that where someone had built really big interactive books, which is never a good idea. It's like building a really big score object. You should always be chunking down and the user had to walk away from it and they were losing their data because they were using the Core H5P. So I don't see it as a big downside at the moment. All it does is remind me to chunk things down and make it user friendly. Cool. Thank you. Another great question. And then I think that might be it just for now. From Claudia, is there a way you can use H5P for summative assessment as opposed to using it only for formative assessment? That's where you're making. Okay, I'll take that one. Choice is totally yours. So I guess the only thing that I consider personally is how much is at stake. So there are some minor security queries that some people have that if someone's really code savvy can actually figure out what the answers are from looking at the source, etc. But apart from that, it's totally up to you what you want to use. A lot of organisations tend to use quiz and assignment, maybe forum as they go to formal assessment tools. There's technically nothing stopping you from using H5P. I would say in that case, I would be quite rigorous in my testing and I would be changing quite a few settings. The one downside I can think of is the reason I often use a quiz rather than H5P for a formal where there's sheep stations at stake here is I've got a lot more control in a quiz around the number of attempts, etc. Whereas H5P is really designed for mastery so they can do it as many times as they like. Obviously, you can try and work around that with restrictions, etc. But I would say if you really want to control how and when and how many times they can do it quiz. But otherwise, I would say use the H5P activity, a lot of potential to use that for formal. Thank you. Okay, I think we're okay for now then. All right, it's Superman's turn. Superman says we're going to be the hero now. We're going to save our learners from boring content and we're going to come back to that question that was asked before about adding H5P anywhere. Absolutely anywhere. So, Sarah, let's explore. We don't have options to add it anywhere. We've added it as an activity, but wait, there's more. Exactly, yeah. It's like one of the benefits of this also different with the plugin. It's like with the thing in core. We can also add H5P everywhere, not just as an activity. What we are going to see is we have this H5P button in different editors in that and also in the new version of the tiny MCE. And then we can add any H5P content in pages, in books, in whatever we want, in forums. It's like there is no, yeah, the only limit is your imagination. So, yeah. So let's go for the activity that's like we are going to add, for instance, a page. We are going to put the content that we did with the student in the page. And then we'll see the differences between this and the H5P that we created before. Let's go back to my course because now I have no idea where my course is. Okay, yeah. Okay, and then let me add some activity. It's like, in that case, I'm going to create a page, but it will work with any, yeah, anything that we can think. I'm going to create a page. I'm sorry. Any way we can see the editor, you can add your H5P. Exactly. This site is configured by using the new tiny MCE editor, but in the other one, it also appears that the button is exactly the same, the H5P one. I'm going to add it important. I'm going to create a page, but I'm going to add it to the content. Otherwise, yeah, so I'm not going to be displayed where I want to be displayed. So what I'm going to do is to click this H5P content button. From here, I can access to the pro repositories, and I can exactly do exactly the same thing that I did before. It's like, I have different options. I can upload files, download it from my, to my computer, but I can also access to the contents created using the content bank because I have this content bank repository, which allows me to access to any content like this one that I created before. We will talk about this link and the make copy, and then I select this file and I insert this content here. By default, when I access this, when I added this content to the editor, it's not previewed, but once I save, it's like when I save and display, I will be able to see it. So it's like, well, you are working on it, you can see it, but now I can. And if I, it's like, because the content you created using the content bank, and you can preview it from there. So in that case, it's not, it's true that you need to know which one you need to choose. That's why it's important, the name that you give to the content, but apart from that. And here we have a page, and we can see this H5P content embedded in the page. And I can, I have only put H5P content back. I can write down some text before the H5P. The students can watch a video and then answer some questions here, or you can put a presentation, or you can do whatever you want, because it's like you can put H5P content with images, with text, with anything that you want. So easy, right? It's like, let's go back as a student. And I'm going to check what happens now. If I go back to the student, I am going to, using my Firefox, I'm going to my course. I'm going to this page that has appeared now. And from here, I'm going to try again to answer the question. It's like, let's put France, for instance, I know the right answer now. So yeah, check. It's good, but it's like, if I reload the page, there is no add-ins report. So yeah, I can see that I answered it before my answer was right. So it's like, that's the main difference. If you use the activity, you can save the items. If you use H5P everywhere using this auto button, you can't, it's like, this is really good for self-assessment activities, or when you don't want to. Mickey, in which cases will you use this option? Yeah.  And I think the danger for educators is often we want to track everything. And I really challenge you to think about how much do you need to track and try and, I always think, how clean and simple and easy can I make it and engaging for the learner, which usually means it's more head work for me. So more work on my end makes a better experience for the learner. But I think there's a lot of value in allowing learners that safe space where they can master things and they can do certain things a million times without worrying about getting grades and getting tracked and things like that. So for me, how to technically do H5P is the easy part. The tricky part is figuring out how I want to use it. So I do use this type of functionality quite a lot throughout. You know, you can do it in quizzes, books, lessons, anywhere you like. Probably the only thing I tend to think about is not confusing it where, like if you're using in a lesson, and you are also using the question type that's built into the lesson, maybe the learner will get confused between that. So just thinking through those sorts of things, navigation, is the learner going to know when they're being tracked and when they're not. So just being very clear and probably consistent. So I kind of use the 80-20 rule. I try and be consistent most of the time, but give them some difference in how things are done as well. Wow, interesting. Yeah, there is one tiny trick. It's like you can combine both. It's like if you are in a course and you have an activity, let me edit it just to show you how it will work. If I enable this embed button from here, an embed option will appear here. If I copy and paste this code, the one that I created, it's like I can see in the H5P activity, it's important that we have an H5P activity and we have this code taken from this H5P activity. If I paste this code anywhere, I can do this activity stealth activity. So it's hidden from the main course page, but then you can access to this activity from any other place. Like for instance, this page that I created before, let me add it below the content. Let me put embed here and I'm going to access to the course. So it's like if I view source code, I can put this here and I paste this code. I know that for some of you, it's like Chinese, that's okay. You only need to copy and paste, that you don't need to understand how it works. Okay, just to put at the end of the, or in the exact place that you want to put it. And then if I save and display this, I will see twice the information. The first one is the one that we had before. This is one, this is not saving anything, but this one is kind of a link to the activity. So now if I, if I'm back to the page, I reload it. Yeah, do you want to see the difference? Because yeah, I reply, do you see that there is one more item? Yeah, let me put anything. For instance, US is not the right answer. But now if I'm back to the course and I'm back to the activity, I will see that there, there should be, if I access to the items report, there should be like four items. So the last one, the one that I put US should appear here. And yeah, so it's like, I've been able to display an H5P activity and record the results, but using anywhere. So it's like, I was using a page, but it can be done in a book or anywhere. So that's kind of a trick that yeah, Nicky, what do you think about the trick? I think it's a pretty cool trick. The one extra thing I would then think about is from the learner's perspective of them keeping track of whether something's done. So that's yeah, generally where you want to think about how you want your course to flow and how certain activities you want the learner to see very quickly and easily, you know, the mark is done, you know, that activity completion has that turn green, etc. So it's, yeah, I tend to think of it from the learner's perspective as well, but I definitely have used embed options before to, before we had it in the ATO editor, so that you could put it anywhere. So yeah, it's a great trick. You've actually answered one of the questions in the chat before I even asked it, which is excellent. Isabella was asking, can you set completion for H5P in a page? Well, if it's just the first option, then you can only set completion if they view the page. But obviously, if you do the stealth activity, which is complicated, I accept embedding the code, then at least they will see their results and so on. So yeah, thanks for that. I don't even need to repeat the questions now because you are anticipating them all. Do you want me to ask some more or would you like to go on? I'm conscious of... Yeah, it's like we only need, there is only one more point, the link versus the make copy, but I think it's a good time for us. Yeah. Well, for questions or to go on, sorry. For questions, sorry. Okay, right. Can we add from Ash Shutosh, can we add badges or certificate to an H5P activity? You could probably add either based on them completing an activity would I be right to that you think? Yeah, yeah. I mean, obviously, you want to make sure you've got your settings right on when Sarah was showing you before setting the grade, you can set the grade to pass. So yeah, definitely, if you've set up the grade, the grade to pass, the activity completion requirements, then by all means, you can link badges and certificates to that. In fact, I set up a whole staff PD course based on that where they had to complete interactive books. And once they'd completed five little modules of that, then they earned their badge from the activity completion and grades based on that. And just one last one, Lorena said, Sarah, can you repeat where is the code for copying, please? So when you were showing us download and embed and so on, can you just show where that was again? Okay, first thing you need to do is to enable this embed button from the H5P activity. Otherwise, the button is not going to be displayed. It's like you need to display this, you can hide it later. But for getting the code, you need to embed button here in the H5P activity form. And then once you are here, you will see that in the H5P activity now we have this embed at the end of the activity below the content. And from here, I have this content. This is the code that I copy and paste in the page. Perfect. So H5P activity settings, allow the embed, and then you'll have that option. Yeah. Exactly. Okay, that's all for now. Thank you. All right. Zapp, it's time to go to our last one, which we probably don't have time to physically do, but we definitely wanted to talk about the difference between link and copy. Exactly. In which cases do you use one? It's like, is everybody familiar, I said with them? It's like when you create, as you have seen, when we create any, we try to add any H5P content to the activity or using the H5P button, do we have this option that we mentioned that we were talking now to link or to make a copy? It's like you can link to the original content that it's in the Content Bank or you can make a copy of this content. In which cases you use any of them, Miki? Okay. So while I'm talking about, maybe if you can just show them again where they're choosing that option. So the default, usually when you're adding a H5P activity, for instance, the default is to link back to the Content Bank. So if you think of it this way, right? So when I'm building a course, I'll go to my Content Bank, I'll build some content, and then I'll be adding it as a H5P activity. It's when I'm adding it as a H5P activity, I've got these two choices. So there's no right or wrong, which is a really cool thing. You can do it either way. So if you go with the default, which is linking, so let's say that I've got this on my course page. If I've got the link to the file, then essentially if I've gone into Content Bank to make a change, that change is always going to appear in that H5P activity. And I might have, you know, it appear a couple of times in the course if I wanted to. So I've got the one true source where I'm making the edits. But then I might have created, spent all my hours creating some really crafty in my Content Bank. And then I want to create a couple of little versions of that. So I can create it once in the Content Bank, and then I might make a copy of that. So I've got more options with my editing. So yeah, there's no right or wrong. That's kind of how I think about when I'm creating it. Okay, thanks for the answer. Yeah. So now after this, we hope that it's clear. This is the option that we were talking. So yeah, now we have covered most of the things that we wanted. Not sure if there are more questions before we do the final. Mary, are there more questions? Yeah, just the one. Oh, two actually now. Miriam's asking, how long can we have access to this? I think she means the site where people have been creating H5P. It will be removed at the end of the next week. At the end of next week. Okay, exactly. Yeah. Okay. And Tom Harriman, is there any connection between H5P questions and the exam bank? I think you might need to mean the question back for quizzes. Yes. No, there's not. No, there's separate entities. So content bank and question bank separate. But bear in mind that if you're in the same content bank, you can actually copy. So as long as that content H5P content type is available, let's say that I've built a question set or Sarah had done, you know, you've created a fill in the blanks something and you want to put it in a more interactive book, you can copy and then paste it into another item, or you can always download and then upload it somewhere else. But no, the H5P content bank is a different beast to the quiz, middle quiz question bank. And one final one. I'm not I don't quite understand this. Mary says I have a specific question about an H5P activity about saving notes on the Cornell notes. I'm not sure what they are, but it's a good opportunity to remind people that on moodle.org, as Sarah said earlier, there is an H5P forum. And if you asked a question and we didn't notice it or didn't have time to cover it today, please go and ask your question on that H5P forum on moodle.org, because Sarah and others are there happily answering. Yeah. And remember that on H5P.org as well, they do have documentation and examples and things there. I would say if you're exploring new content types, like the information wall, one has just come out, for instance, make sure you do test it as a student role as well. Because remember, for you as a course creator or a teacher role, it's going to work a bit differently. So do make sure you do test things. I know, for instance, the documentation type, some people have come a cropper with that one occasionally, because they didn't test how it would actually work for the student. Okay. Thank you so much. That was great. I hope you enjoyed it as much as we did. So if you have enjoyed this session, we'd love you to consider getting involved further and help us grow by contributing to the development of moodle Academy. You can do this by visiting or getting involved course, which you'll find on the front page of the moodle academy site. You can suggest ideas for new webinars and courses, and you can vote on ideas that have been suggested by others already. We're always on the lookout for community members to help present webinars and co-create short online courses. And we'd love your help making moodle Academy more inclusive. So if you're able to jump into the translate moodle Academy course and get started with helping us translate our courses and webinars into other languages. And of course, please help spread the word about moodle Academy by telling your colleagues about the courses we offer and the events we run. When you complete a course, you will earn a bunch. Educators might like to think about getting involved with the Moodle Educator Certificate, MEC. Then you can take the Ayurvedic and the MEC quiz and one of our certified service providers will support you through the certification process. Well, thank you for joining us today. I hope you found this useful, and I hope to see you on the moodle Academy course forums and in our upcoming webinars. If you have any further questions, you can write them on the discussion forum in the updated course for the Moodle community website. And as previously mentioned, the slides from this webinar are already available in the course. So thank you again for joining us today. And thank you to Miki and Sara and also Mary for being here today. And we hope to see you around in the moodle Academy course and in our upcoming webinars soon.


Hey guys, how you doing? It's Andy Elliott. I'm here today with Casey Nix. Guys, Casey is an awesome self-trainer. Casey is in dealerships every week, obviously other than right now during the COVID-19. He's probably doing what a lot of people are doing or bunkering down, but staying sharp training guys. The reason I have Casey with us, I want you guys to meet him. There's two things I want to talk about today with him. We'll make this interview about our goal is 10, 15 minutes, but I'm going to tell you, you don't want to get off track here. You want to stay and watch this full video. Number one, Casey is going to give some great pointers about what we need to be focusing on to come out of the COVID-19 and kill it.  And then secondly, I want to talk about Casey deals with the world like wounded warriors and stuff like that. Veterans guys, success comes from a place of gratefulness and gratitude. And I want Casey to finish up with that before we end the call because he's got a couple amazing stories that I want him to share with you. So Casey, introduce yourself and let's talk about maybe the COVID-19, how you feel like people need to be parent, dealer, GM, salesman all the way around. Casey, next automotive business is 1983. Don't do the math. Please don't do the math. Been with Toyota most of my career as I got into the dealership part of it. It's all been Toyota. And the big reason for me with Toyota is, is I've never sold anybody a vehicle and they called me back weeks later and said, Hey man, you sold me a bad vehicle. So it's kind of been ingrained in what I've done. Started out the car business when I was finishing school at Texas Tech University, repossessing cars.  That's crazy. I didn't know that. So how do you feel about right now with some people obviously being in the stores, some people being furloughed, right? Skeleton crew, some dealerships have cut a lot of their staff. Whether you're on the staff that's still in the store, the staff that's at home, you know what I'm saying? Wherever you're at, what is some great advice that you would like to give to some people to prepare for? Andy, I'll apologize up front. Maybe you should have done this interview because I've got a real opinion on this.  I've tried to take my time and my wife has told me to turn the phone off guys and I can't. Everybody asked for the answer and if I had the answer, I would paint it for you guys. There is really no answer, but here's what I want you to think about. If you come back out of this, you're the asset. I've been telling people this forever. It's just a car. It's just a truck. It's just a van.  The reason why people say yes is because of the sales professional. If you want to get great in the car business, have somebody burning desire when they leave the dealership to call a phone and go, hey, I just met this guy KCNX. I just met Andy. And man, if you guys are ever thinking about buying a car, you need to go and experience what I just experienced. It's nothing like I've ever seen before. So you're the asset. There's a lot of sales people out there right now that are working at a job making money. And I got it, man.  You've got a client base. You built it up, but you're working in a situation that you weren't happy. You gripe about it every day. You don't like what's above you. You don't like what's below you. And now you've been furloughed from the car business. Find some place that's going to give you some heart. If you work around people that charge you every single day and they nurture you and you have people that you're developing, then you're going to grow in the car business and it's no longer going to be the car business. It's going to be your business. So the end of this needs to be all about you. You're the asset. As people come back to buy cars, dealers are going to have to hire back and the skill that's been laid off right now, maybe the greatest skill out there in America. You guys know how to put something together at any given time with a total stranger.  That's what I would say, Andy. That's amazing. That's exactly what I was just talking about the other day, is creating yourself as being your own business inside of the business. Is that right? I mean, that's what this is, right? That's exactly what it is. Yeah. So we've got people out there that you know them and I know them. They average 30 to 60 cars a month. And it's not an accident. You don't fall into that. And they're working three steps away from sales professionals that are selling eight cars a month in the same environment, the same business. So it's never really been the walk around or the demo drive or the skills to the road to the sale. It's the individual that makes the difference. And that's what I want everybody to understand.  Highlander launch for Boston. And every once in a while, I do these launches. And I get to see people I haven't seen in forever. And it's great to launch a new vehicle because it's all new. It's all fresh. So I showed up the very first day with this big giant mirror. And the guy that was running the launch for the Boston, we just said, what's the mirror for us? Well, you're not, you're not allowed to ask if you can't figure it out. So I wrote on there Toyota Highlander launch. And I had every sales professional, every manager that attended the event signed the mirror with different color sharpie markers. So at the end, there was a thousand signatures all over this mirror. And I would start never meeting by saying, does anybody know what the mirror is about? I had five people out of a thousand. You can do the math right there. It's not that's not a big percentage. But what I said was, I said, it's is the Highlander 2020 better than the 19? Absolutely. Absolutely. Toyota does great jobs when they bring new vehicles out, but it's not the Highlander.  It's the people that we're looking in the mirror that signed on there. So I gifted that back to the region because the reason they're going to be selling cars didn't have anything to do with somebody painting a car. It had to do with somebody getting in front of somebody and convincing them that their product is right for them.  That was fun.   No, you think about whimsical things that other people look at you and go, what's wrong with you? And I go, I don't know. It's car business. I love it, dude.  One thing that I can tell by looking at you, you have a fire. You have a desire. You're passionate and your believability that this business is still the best business in the world to be in is written all over your face, man. And I love that. And I can see why so many people, when they do business with you, they want to get better and they want to go to the next level. And I feel like one of the things that you're getting to, you hadn't really just said it yet, but one of the things that you're saying is salespeople need to take ownership for themselves and not be a part of the pack. They need to create their own, like you said, their own individual self inside the store and that they can get ahead so far if they're not just trying to please their managers and please the store. They got to start treating this like their own business all the way around, right? Yeah. Andy, I guess if you, if you wanted to do it, make it like a math problem. You can sit there and say, Hey, you guys can make 50 to $100,000 a year with limited skills. As long as you have a great attitude and can follow directions.  And I don't know what people would say, but they would, if they knew they could make $100,000, they'd invest money, wouldn't they? You walk into a dealership, you don't pay anything for the HVAC, the heating ventilation and cooling. You don't pay for the inventory. You don't pay for the staff behind you, the clerical. You don't pay for the advertisement. You basically walk in there. You don't even have to have a pen. So what a gift to be able to have a job so that somebody else is fronted all the money and you get 20 to 30% of the net yield of what they've created. I've got to feel sorry for the business owners of the world right now because they threw everything they had in a business and there's no guarantee that they come out of the back end of this with the company. That's the truth. And the difference in dealerships today, would you say that it's the people inside of them? Well, you said the Highlander is just the car, right? It's the people that sell it that make the Highlander so special, even though the Highlander is a great product. Yeah, there's other options. You don't have to buy a Toyota. There's other options. So nobody needs to get cocky enough to think that just because you make a decent car, that the only reason people buy it is because of the brand and the quality. That's part of it. But people still have to say yes. And what I love about sales people is when they contact me and go, Hey, Casey, I'm working on about 75% repeat referral. That's beautiful. Forget the world, man.   That's when you know that you've impacted somebody. And I think that's the best part of the business for me is when you build. Yeah. Yeah, you just know that when you said the word impact and people that have that fire and that desire and that they want to be successful and they're going to make their own business, even if they haven't built their business yet with that fire in them, they automatically make impact already, even if they're not successful yet, right? Just because of the believability sample. Do you agree with that? I agree. And I, and I, you know, we could, we could probably talk for days and never cut this thing out. But I always tell sales people, I said, you know, when you get to the dealership, don't clock in, walk into the bathroom, maybe in the back, maybe where the techs go or something, find a mirror and look in the mirror and lean deep into that mirror and go, Whoa, I just sold a car, you know, and act like you just delivered the hardest deal you ever did. Because once you deliver a car, the next one's easy.  The problem is, is when, when you see men and women walk into the dealership and they're dragging the top of their shoes off, you know, like they lost a puppy last night. And hey, by the way, if anybody's watching this and you actually lost a puppy last night, I apologize. I know fans, right?  You know, it's like when a football team takes the field, nobody just strolls out there and looks and goes, man, there's not enough people in the stands today. I don't know if I want to play.  That could be the best analogy I've ever heard in my life. That's amazing, man. I love it. Okay. Obviously, like you said, me and you can go on for 10 million years. Yeah. Obviously, what you've said right there, if we, if we did that and they took that, if I took action on that, that would change someone's life just in general. I wish someone had told me that when I was 18. So I want to ask you next, tell, tell me about what you do with like the wounded warriors and stuff like that and, and, and what you're passionate about because obviously I'm going to tell you this, you seem very peaceful. You seem very happy. Okay. I believe in this business attitude is everything. Okay. Because with a bad attitude, it's the death of you. What keeps you grateful? What keeps you motivated? Would you share some of those things with me? Yeah, I've shared this a lot over the five years of my Saturday morning meeting my YouTube channel. I try to make it a personal message every week and not a meeting of tricking somebody, a meeting of just being real. I think that every person needs to find an outlet. I've got a couple. You know, I ride motorcycles and, and I don't ride with a group. I ride by myself and, you know, you're out in the middle of nowhere, you have time to reflect no music, just, just a highway. And that helps me it, but, but giving back and realizing how good you have it, I'm going to tell you a story and I hope this doesn't offend anybody. And then I'll go into the, to the warriors driving in Louisiana. It was last year and I was doing some work in that state and I took some back roads, you know, because I hadn't driven that part of the state before. And Andy, the poverty there, you could just see from the side of the road that was, was unbelievable. And I picked the phone up and I, and I called my wife and I told her, I said, I feel so grateful and that people have trusted me enough that we've made a living. And I said, this is, this is humbling to see this. So I tell, I don't care if you go work at a hospital, if you go work serving food once a week and in, in an outreach, if you donate money to St. Jude's, anybody can throw money.  And a few years ago, I met a man named Dana Bowman.  He's a miraculous Sergeant Army Ranger, just an amazing man. And he does a chapter that's called Halo for Freedom. And he brings people in once a year or twice a year to an event. It's a four day event. They fly him in from Walter Reed and Andy, these people, they're, they're amazing. They're young men and they've been life changed. They've lost their legs, they've lost their arms, they've, they've been burnt, they've lost their eyesight. It's, it's crazy. I'll give you one quick story. The first year is there. There's a guy named Joel and he'd been burned in a Humvee accident. He couldn't get out in 85% of his body. He was blind and they parachute him in to an area where we're having a live gunfire and stuff. So they're all tandem jumping in. And I told him, I said, I'll be there when you land with your wheelchair, man, because that's, I'm all just labor that day, right? And he landed and he, I go, how was it? He goes, dude, it's great. I said, what'd you see first?  So normally they don't repeat and come back a second year. So the man comes back a second year. I spent four days in and out with him, Andy.  So it was his senses on the other side were so enhanced after he left this site. But you sit down and talk to these people and you realize, okay, COVID-19's here. I'm not working right now. I've got no income and the government doesn't have a way to be able to substitute. So I'm, you know, that I should be always me and everything. But I just spent a few, a month ago with a group of people that have suffered their whole life. And so this is nothing. This is nothing. And when you can see through the eyes of other people and you become a help, when you, when you've done something for somebody, not for any kind of revenue or money, it just, it gives you something back.  He goes, why, you don't like cars and I like people. Let me try this. And he's got no business being in this industry. And you walk over and you grab hold of him and say, brother, let me help you work this out. It's not as hard as everybody thinks. And the next thing you know, you're in Disney with your family. And some guy yells out across Disney goes, Hey, Casey. And you went, Hey, wow, don't know who this guy is. He walks up, he introduced his family, his wife, to my wife and my kids and goes, this is the guy baby I always talk about. This is the guy that did everything for me. He walked away and Courtney goes, who is that guy? So I've never met. I have no idea. But, but can you at the end of your life come back and sit there and go, I helped people because not because I got paid for it because it helped me. So I'm kind of greedy because being able to help somebody helps me more than them. It really does, brother. Dude, you just nailed it, man. I would say I would like to add something behind that, but I think that that's too much to chew on. What you just gave would allow me to just watch this video a hundred times over for one year and not learn anything else. And that would be enough fire for me to want to A, realize that I'm grateful in my place no matter what that place looks like because of the men that you're talking about that have served for our country, their gratefulness that they come from and what they have been through is nothing like we will probably ever experience. Never. And with that being said, it makes you just want to say, okay, you know what?  Really, really good. Yeah, really good.  Call your parents, call your friends.  So I played college baseball. So everybody's had so much time on their land.   Hey, if you've got a few minutes, you're wondering what you need to do, watch, call them up, tell them you love them. Dude, you're amazing, dude.  And obviously, it was a gift and a blessing to have you here with us. And I think that you're awesome. And I think if anybody doesn't know who you are, then know who you are now. And you're amazing. And obviously, I see why you're so killer at what you do, because you have a beautiful set of lenses on your life on the way that you see it. And I think sometimes somebody can just change their perspective, and that can change their whole. So you're amazing. And I know you're going to go finish roofing your son's house, which is crazy. So you're constantly still working hard and grinding it. So hey, have a great day. Guys, this is Casey Knicks. And I want you to meet him.  Yeah, Andy, I was going to direct something to you. I appreciate you reaching out to me right now. You're very young and you're very gifted. You have a lot of life ahead of you. Never know what you say that's going to turn somebody's life around. So never have a bad day, brother. And you're awesome. Okay, brother. Well, listen, I love you. You're awesome. And I haven't even met you, but I'm going to tell you I love you because I think you're awesome. So you're great. And I appreciate it. And everybody comment below if you got anything you want to say to Casey. And we appreciate your brother. Okay. All right. See you guys later. Have a great time when we come back.