Good morning, everybody. I hope you can hear me. I was looking down so I didn't look up here to see if I went live But I assume I went live want to welcome everybody here today If you haven't been before I do these sessions to help you guys start running grow online businesses Absolutely free. Don't sell anything at all in here. I just try to give you good information. That's going to help you out Today, I'm going to be talking about Actually improving your communication skills. I think this is Probably the number one skill in life Literally in life. There's probably no better skill than being able to communicate your thoughts your feelings your ideas to other human beings If you could do that, I mean a lot of other things will fall into place I want to welcome everybody here today. If you haven't subscribed if you're new do me a favor hit that subscribe button Now they don't forget bring the bell turn on all bell notifications So you're notified each and every time I go live or I upload a video richard. Thank you so much for letting me know I'm loud and clear. Let's see Do get an awful Of these sessions take notes and keep them your journal. Thank you so much Yeah, we try to provide you something that is really going to work for you and james Let me check the weather. What is happening in san diego today? Today And it's going to be texas soon so the weather's going to change today is the highest 74 not bad partly cloudy Uh, I would prefer it was a little bit warmer. I want to go to 76. Yeah, 76 77 Boy is that picky, right? We've got it made. What am I saying here? We've all got it made Let's see what else we got here golly bum. I can see and hear you in savannah. Awesome. Awesome. Awesome I'm glad to hear that And and don't forget smash that like button there. That means a whole lot to the session Today I am going to be talking about communication skills. However You may have a question. It's about emails about landing pages About, you know, creating a sales page or whatever it is or picking products and that's okay You can ask about that not a problem. Feel free to do so I will entertain any questions that I can help you guys out with We normally go about 30 minutes like that something like that. Uh, so it's a pretty short session Uh, richard browns is 67 here and hot enough for me Yeah, I like I'm a shorts and t-shirt kind of guy. So I mean 75 is where it's really comfortable for that I've got my workout shirt on today and I get up every day and I put on my workout clothes And what does it remind me to do so work out and I've done well this week. I've gone Monday Tuesday and Wednesday So today's thursday. I gotta hit today today's easier day. I don't have to do upper body yesterday I had to do upper body, which means tons of push-ups. I had to do 133 yesterday along with all my other exercises I had to do But that's my push-up day Uh, I feel like as we get older and I'm going to get into the session this second a little off track But I feel like as we get older the first thing to go is our shoulders So I try to keep those in shape, right? We try to work out hard try to have some muscle in our shoulders and arms I think that's super important. Um, and uh, this communication guys. Oh my gosh It's it's like, you know, I I see people all the time getting in arguments I see people all the time getting frustrated and it's because of communication I mean communication skills are the key to success in every single thing you do really And I'm going to give you seven different steps today to help you with that. But Man, honestly, how else would people communicate it in order to enjoy an agreeable business and personal Discussion the communication level has to be excellent. I mean, it's got to be really good How does one communicate effectively simply put? Say what you mean and say it clearly and say it with respect, you know, and that's that's an overall However, let's talk about some of the steps that we've got to do That really really are important. Um, all right, and this is this has to do with business But I'm telling you this matters if you're raising your two kids, you know, I raised two kids Or three kids or one. I don't know why I said two Uh, but you know, if you can communicate with your kids well, you can raise them well, okay But I would say step number one is learn how to use business talk Okay, if you're trying to get something this this has to do with the written word too So if we're talking about sales pages, this this has to sales pages talking about emails This has to do with emails all of these things matter. Okay So If you're trying to get somebody to open up Then try using open-ended questions rather than yes or no interrogations Especially if you're a one-on-one now in my sales copy, I'll do this I'll say what do you think about this or have you ever done this and then I'll go on to answer different things When I'm communicating with people who comment on my videos You know somebody may say yeah, I started my own business and I'm going to use some of these things you've talked about I may say to them. Oh, that's great. I'm glad you found this useful What kind of business did you start and which things do you think will be useful to you? Now the reason I'm going to do that is I want to get a dialogue going with them and the more comments I have in the comments section the better off I am But I you know, the other thing is you got to really listen to the people and I'll get into that in a second When reviewing your own Manor analyze how you approach people. Okay. That's really important. Do you bully them? You know with like closed-ended questions or do you ask them in a positive manner? How both of you can make necessary changes to get something going to make a sale? I think it's so important to treat people like human beings I think too often when we have a business we you know We we tend to talk like a business instead of talking like a human The more effective you can be with your communication The more successful you're going to be with sales personally professionally. All these things really matter number two recognize communication cause Excuse me recognize communication issues caused by technology With all the stuff that's going on the technology now we use technology a lot This is a muni. You want to communicate effectively check out nlp. Yeah neuro linguistic programming I think can have a part in your communication and that's a whole other study But yeah, I've studied that and that that can really be helpful but There's a lot of barriers nowadays that we didn't have before Sometimes your messages, you know, especially if they're written or they're on a sales page. They're an email. They can be misunderstood Sometimes, you know, even if you're just talking, you know static or interruptions like that can make you misunderstood When communicating by phone, it's really common for people to use selective hearing selective hearing. What's that? Well, that's like we're grandpa only hears what he wants to hear, right? Which can be a big problem other technology based communications problems may result from let's say lost phone messages Or ambiguous email messages or something going to spam or something along those lines Remember that this form of impersonal communication usually doesn't allow for non-verbal clues So when you're selling online, you've got to do you got to do it twice as good Twice as good as you would in person because you don't have these non-verbal clues You know, although virtual conferencing is is increasing and more and more of us are doing that We're still missing that body language type thing. I mean you can see somebody's face But your body language means a lot too Other communication problems can result from keeping Biases and stereotypical groups of individuals based on their race or sex or nationality or age or religion And guys, we got to understand.   It doesn't matter where we came from. It doesn't matter our upbringing It doesn't matter what we look like.  Everything's going to work out better for you. Everything is going to work out better for you Number three. This is a big big big one Never assume anything ever ever, okay Sometimes you may assume because of somebody's age. They know something what town they came from what country they came from You may assume they think a certain way because they came from a certain ethnic group Me and drop all that stuff just drop all that stuff and as soon as you you know What you may be thinking could be correct or could be totally incorrect But the point is wouldn't it be better to get to know that person for who they are, right?  I'm not talking to a group. I'm not even talking to a group Okay, I don't say all you guys because all you guys there is no such thing. They're all different. I'm talking to an individual Assumptions are another common problem Whether they are self-fulfilled assumptions are merely assuming that others see say see things the same way you do They may not see it the same way you do they've had different influences in their life Never assume never ever assume. Uh, the fact of the matter is that most people do not see things the way you do Okay, nor do they have the same feelings you do You know, it's funny. Uh, my son was probably about eight or nine years old And by driving on a long trip one time and we're driving down the road There's one, you know, the huge billboards on each side of the road I don't even know why they exist anymore. They don't do anything But there's a huge billboard and the billboard itself was all painted white So it's just white background just whites all you can see and then in black lettering real big and bold It said available and then it had a phone number And my son was looking at that sign and looking at me and looking at that sign. Finally, he looks at me. He says What's available? So You can't assume anything, right? You can't assume anything. He had no clue that the sign was available Okay, unless you assume the better off you are This falls into the category of making sure that your communication is always crystal clear So maybe on that billboard, they should have said this billboard available and had a phone number The assumption was you would know. Well that eight or nine year old boy didn't know I'm going to get in the sipper here real quick and guys Feel free to put whatever comments questions suggestions you got in this note section here. This is your session I don't own this session. This is your session. Okay, and I've got number four coming up next Uh, is this number four? Let me see here. I've got one two three. Yeah number four right here. This is number four um Try to improve your tone and body language Now I understand if you're doing an email you're doing a sales page, you know, that's not going to matter But sometimes you're one on one. Sometimes you're in a video. I'm in a video right now And if I use the same tone of voice, let's say I talked like this the whole time That would be pretty boring, right? Use the tone of your voice to express how you feel about some I'm really excited about this stuff I'm excited to share this stuff with you.  I want to help you I really really want to help you. I want to see you get results and I want to communicate that with you Um together in trying to improve your communications Beware of defensive posture. So if I'm talking to you like this and looking down, right? I'm not going to be communicating the right thing. I need to have my arms open open hands open. You can see my hands You know When talking about body language, if you clench your hands like this People think you're trying to hide something and it goes back to our I guess prehistoric days where You know, you could have a weapon in your hand. It could be dangerous, right? So show your hands It's okay open up your hands Once a person goes on defensive the conversation tends to spiral into oblivion. It's not good Okay, so we don't want to get people on defensive. We want people relaxed and happy Hey, even if they don't buy what you're selling Even if they don't buy your product even if they don't buy your service even if they don't agree with you We want them to go away feeling good that they made contact with you.  If somebody doesn't want to buy my stuff That's okay, but I do want them to leave the situation feeling good that they had an interaction with me Is that how people feel when they interact with you? Make sure you use a friendly and welcoming posture and this is your emails. This is your sales pages This is your 101 communication Open your arms smile. Ah smile. Okay smiling doesn't hurt Even if it's a forced smile, it's better than a regular frown. Okay, even if it's a forced smile If you sense yourself taking on a defensive gesture or even Resorting to defensive tone. Perhaps you were provoked by the person. Maybe they said something mean to you. Okay Eliminate those signs. Okay, eliminate them. Don't let emotions empower good judgment. Don't let that happen In fact, uh, then this reading of body language and tone of voice is one of the most common problems Of the breakdown of communication. Sometimes you're reading these communications wrong You may be seeing that person with the closed arms listening to you thinking you're defensive when in fact They're just anxious. They're nervous. They're scared. Okay. Who knows what it is But you know, you need to keep the flow going. You need to have good body language Your tone is one of the most important things the tone of your voice Even if you're saying something agreeable or disagreeable If you show physical signs to the contrary your message and your honesty will come under great suspicion Okay, they're not going to trust you remember that negative and positive body language comes across in any language in any circumstance So it doesn't matter where somebody's coming from if you have negative body language when you're talking to them It's going to come across that way and we don't want that. That's not something we want to get another sip here real quick Ah, very nice. I got my tea this morning. I got up a little early whenever to Duncan Uh, they call it Duncan donuts for years, but now it's just Duncan because they sell everything Uh, I'm very little donut. It's interesting how they do stuff. Uh, Richard Brown says mirroring is a good tactic It's a very good tactic. Um, and what what you want to do and I used to teach Sales of courses to automotive dealerships. I spent nine years on the road doing that But the thing about mirroring and I'm glad you brought that up and I'll touch on that for a second I used to spend about an hour on mirroring. Uh, but mirroring first off is Um, the body language that you have and the body language they have now If you have somebody Uh, and I used to give this example Somebody would be out on the dealership a lot that'd be looking at a car And maybe they had their arms crossed like this and you could tell they were all closed in, you know Maybe they just got out of a Volvo station wagon or something, you know, maybe they were smoking a pipe Okay, so we're starting to categorize that person Um, but you know if you go up to this person, right who's all closed in like this who's afraid Who's let's say looking at the window sticker of a car and you go out and go hey, I'm jr. Nice to meet you They're gonna be like, oh no, just leave me alone. Don't bother me So what we would do is we would do some mirroring with that person and I'm glad you brought that up I would not do that. I would go out there and and here's the thing. This is the prefix to everything People like people who are like themselves Let me let me say that one more time people like people who are like themselves So they got you they got to see people like themselves and you for them to like you So here's what we do when we had that person out there in a lot Their arms closed and they're looking at the car and looking at the window sticker I would walk up and have my arms closed too and I wouldn't say a word Nothing, I just walk up and I'd start looking too and that person would turn and look at me and go, oh Well You work here. I would say Yeah, and I would listen to their tone of voice if it was slow and methodical My voice would be slow and methodical and they would say well And they would take the shoulders. Is this the price of this car and I would take my shoulder. I'd go Yeah, this is the price of the car And there's another part right here and I would point to something leaving one arm still closed and point to something With one of my hands and guess what they would do They would point with one of their hands the same way and guess what they were thinking they were like I like this person They liked me because I was just like them and then slowly I could drop the other arm and the other arm and they would too I saw this happen time and time and time again. You've got to look at what you're dealing with in a person. Okay in your audience One on one is one thing your audience that's reading your emails. Where are they coming from?  I thought storing food was silly I thought that was for crazy people, you know, and you can jump on their side by doing that and say But then I was in the middle of a hurricane and I didn't have food for you know A day or two or whatever and this may be an email I'd be writing to people who I'm selling survival food to So I jumped on their side. I used their mental and physical body language of what they would do You could do that, too So tying that together is really super super important That that body language stuff Next thing and this is number five. I think it is Recognize problems with your communication recognize problems with your communication What are some of the most common barriers in effective communication? What are what do you think they are? For starters There is language or word usage. Okay, and that's why I say Man communication is so important guys and the more you do this the better off you'll be at it I know As a younger guy, I was always nervous and anxious and scared to talk and didn't didn't you know Stand up in class and read out of the book and any of that stuff I was always afraid of ridicule or getting something negative coming back at me And you know what most humans are that way but most humans go through their entire life like that I overcame that okay by doing certain things And you can too so if you don't feel comfortable with some of the stuff I'm telling you now if you start doing it over and over again, you will become more and more comfortable I can promise you that um You cannot assume that what sounds Perfect to you would strike others the same way. Okay, just because it sounds good to you People can easily misinterpret or even distort a statement's meaning Very easy for them to do this It is wise to avoid saying anything questionable that may confuse a listener or inadvertently provoke a negative reaction So you don't want to be provocative in the beginning. Okay, you got to get on their wavelength first You've got to get them kind of liking you first. You got to get them buying into what you're saying first You must do this first before you say anything controversial. Okay, and I like to stay away from Sarcasm and humor can also be difficult to get across You know, I I kid around a lot a lot of people don't know that they don't know me and they think oh my god I got serious about that and I'm kidding around. It's just a joke. Some people don't get it My wife is very bright. She understands it when I kid around she gets I'm kidding around Some people don't okay, so you got to kind of look at your audience too and kind of feel them out humor should be fairly obvious And nothing to Worry about however, it's not if you're not good at you may think you're funny and the other person may not think you're funny Okay, so you got to kind of take that Into account Otherwise you can offend people with a silly statement that you were just trying to joke around And and they didn't get that okay Same thing with your copy If your copy is trying to be humorous and you're not good at humor You need to learn humor. Okay, it'd be a whole lot better to learn humor. Let me get another sip here A little warm in the office today. It could be these nine lights. I have one I may have something to do with it. You guys can't see all these lights, but I'm in just surrounded by lights It's so funny when you're shooting videos Um, unless you're outside in the sun shining Man, it is so hard to get get lit up to do a video. It really is. It's just really difficult All right, so anyhow, uh, I am on number six right now. I've got up to number six. That's not bad Make sure your communication is clear and concise make sure your communication is clear and concise Um, read it over and over and over again Step back and go. What am I reading here? I was looking at one of my wife's thumbnails on one of her videos Yesterday and it said, um, I think one dollar purchases and below that it's a dollar tree And I said you said the same thing twice. You said the same thing twice the same thing twice You're wasting space here. You're saying the same thing twice. She was saying well I was just trying to show them how cheap it was. I said, well, they just put dollar tree They know how much everything in dollar tree cost and if you're not from the u.s Dollar tree is a store that only sells things for a dollar. Okay, so it was redundant to say both of those things Make sure you're clear about what you're saying. Okay, if somebody You know and you know show your sales page people say, what do you think of this? You know, what is it? What do you think I'm trying to say here in this sentence? What do you think this title is trying to say to you? Um Brevity is a whole lot more important than detail when you're putting a headline out Your details should be in your content. Your details should be in the body of your email The subject line of an email The headline of a sales page should be brief And it should answer the problem It should answer the problem. Okay, so a good headline may be, uh, uh, have a Three-week supply of food for less than you would spend at the grocery store. Okay So that that tells you the result of buying my survival food It tells you the result have a higher quality supply of food at a lower price than the grocery store Right. Well, that tells me what the result of reading the rest of this is going to get me Um, so that's super important that you do that speaking clearly Can sometimes be a problem since not everyone takes the same time to improve Indiction and then word usage. So you got to be careful about the words that you choose because they may not have the vocabulary You do you can't assume that remember I said at the beginning You can't assume things Oh, let's see your nine lights are helping.  Oh, well good I'm glad I'm glad it's brighter. And you know, sometimes it's the angle I can twist one of these lights a little bit like My wife had taken one of these lights and went and filmed something and then brought it back And I think it's at a higher angle. So sometimes that makes a difference too. Uh, just the angle of the light But think about this for best results try practicing speaking in front of a mirror and recording yourself for playback Try that. Uh, I know when I'm doing videos Um, oftentimes I'll do a video and I'll go back and look at I'm like, oh man I didn't like the way this sounded. Uh, now when these live ones, I can't make corrections.  That's okay. Uh, but anyhow Try to do that. Uh The last prerequisite is respect Respect, okay, you must must must have respect never disrespect anyone that you just met Okay, and I would say don't ever disrespect anyone period But I mean in the beginning, you know, you've got to really really tread lightly later on when you get to know somebody You can get around with them a little bit. Uh, first impressions never go away. They stick They stick when somebody first meets you they stick First impressions are everything so make an effort to present yourself as a confident and respectful business Person, okay, and I try to do that in all my videos. I try to do that in my emails I try to be respectful of everybody and you know the the opposite of that is why would you be anything other than that? I mean, why you know think about that? Uh, if all you had to say is blah Uh, don't say blah blah. Okay. Make it short. Keep it short and respectful to the people and then we're going to get Uh, great healthy look today. Oh, thank you James. I appreciate that Uh, working on the health every day got to work on the health last night Um, you know and to get off track. We're going to get to number one in just a second But last night I was like, hey, I'm eating too much heavy food So I got a fresh Buying ripened tomatoes. I got a fresh persian cucumbers Got a little bit of onion put some olive oil the somic vinegar Sprinkle a little bit of uh, Mediterranean feta cheese on top of that and started up and that was dinner. That was it So I tried to eat a little bit lighter. I got a drop. I got a drop like 20 pounds. I know I do Uh, matter of fact, I got to try on pants today. I don't even want to do that But I got to try on pants for a wedding and go get them altered Um, so yeah, um, gotta gotta be healthy and we're gonna get to number one Are you guys ready for number one? If you're ready for number one put ready. I'm for I'm ready I'm ready. Put that in the chat box. Let's get guys get going here in this chat I'll have enough people chatting in there need more people talking to me. You guys are awake today. Show me that you're awake Ah, that's some good tea really. I use a really high dollar tea called Lipton Nothing fancy Nothing fancy at all. Sometimes those basics are all we need just those basic stuff But are you ready for number one? Let me hear you say yes. I'm ready for number one. I want number one Okay, or I guess it's number seven now, but it's it's the number one thing But it's still going to be number seven Uh in in the link of uh stuff that I've got to do here Um, so here we go here we go and we're nearing the end too So I mean we're getting down to the very end number seven is Establish trust early on Establish trust early on and how early is early on immediately immediately. Okay? Establish trust Um, and I do it in some of my videos when I'll say hey I've sold millions of dollars of the digital and physical products and I want to share some information with you Right up front. I'm saying hey, this is what I've done You can look me up online. Uh, we did five figures again yesterday. Good day. Good day I like when we do five figures a day Okay, of course we are ready. There you go Uh, that's that's what I'm talking about. James. Come on Richard. Let me know you're ready in there. Okay Emily go ahead. Let me do you're ready mark. Let me do you're ready richard. There he is. Yes ready. Thank you so much I appreciate you humoring me. That's what you're doing Uh, some people naturally distrust other people Because they don't know what the other person is thinking. Okay now I'll tell you when I ran car dealerships. I would tell the salespeople an entirely different thing to say to customers than any other dealership in town And I ended up running the number one crisis store in the state of california number three in the united states And then I ended up As a vice president over a group of 16 franchises But one of the things that I would tell them is that we know certain things about our customers when they call in a lot And we've got to disarm them So instead of walking up to a customer shaking their hand and saying hey Uh, can I get you a great deal on a car today? You want to buy a car today? You know, I'll get you a good deal today Don't do any of that do just the ops of that. I would tell them to go up and say hey Welcome to the dealership. I just want to let you know up front. There's zero pressure here to buy anything I understand that you may want to just look around You may want to drive some cars you may want to get some pricing payments You may want to find out what your car is worth And then you may want to take all that information just go shop around town And I want you to feel free to do so. Is that fair enough? Now, what kind of reaction do you want to get from that? It'd be like, well, yeah, that's exactly what we want to do How'd you know that because everybody wanted to do that? Everybody every couple at home would sit down and say hey, look, we're not going to go buy anything right now Let's just go look let's do some prices. Let's shop around. Let's compare things Let's see what the payments going to be Let's see what the interest rates going to be let's find out what our trades worth And then we'll shop around and we'll come back home make a decision So I would say that to them up front Now you some of you may be saying well, you just talked yourself out of a sale No, I didn't because they already said they didn't want to buy it. They said that at home Okay, all I've said is that I understand where you're coming from. I understand how you feel Now here's the funny thing about doing that when I said that to people people were more likely to look around They felt more comfortable. They felt the pressure off them. They're more likely to drive a car They're more likely to come inside and look at payments. They're more likely to find out what their car is worth and guess what? They're more likely to buy Because so many of those people that I said that to ended up driving way out of car two hours later And the reason they did is because I took down all the barriers. I established trust up front I did that. Okay, and and I hope you can see that I brought up all the objections Those people had up front and that's the best way to establish trust is to bring up objections Now when I was selling my survival food, I used to go around the gun shows I used to sit at tables and have people taste it and I would say I bet you think survival food tastes terrible I know I did and it doesn't have to taste terrible taste this and I would give them a taste of it And it was mind-blowing good. I mean our canned meats are some of the best in the world I mean, they're really really good People are like, man, you're right. This doesn't taste like survival food because I knew I knew in their head they had that pre determined, you know Negative thought about what that food should taste like and it was really good and it is really good And after a decade of selling it, I think I've established that Have you sent the truan officer to check on paul? Let paul know he's missed. Yes, I have james As a matter of fact, I've been talking to paul paul's wife Sister is in town And she said that he cannot go online that he has to clean up and fix things all around the house She's got a honeydew list for him and that's why he's not here the first day. He was gone. He actually contacted me And he apologized. He said, I'm so sorry. This is why I can't be here this week. Um, so Yes, james. I have talked to him He's an awesome guy the first day he missed. He actually sent me a message and he says, I'm so sorry I missed your session. This is why I'm like, okay, you're excused. Uh, so yeah, uh, we we've checked on him So Instead continue being cordial. Okay, always being nice.  I get, you know rude comments all that even if somebody's rude to me I'm like, you know what? Maybe they had a bad day. Maybe they lost their job Maybe they can't pay their bills. Maybe they don't feel good today There's a lot of reasons why people are like that. Don't always assume it's because they don't like you They don't even know you. Okay, a lot of these people who get my emails or these people who read my sales pages Or even I talked to you on the phone, which I talked to a lot of people on the phone They don't know who I am. They don't they have they have certain assumptions about who I am They don't know who I am. They don't know my background. They don't know my family They don't know I was a single dad raised a couple kids. They don't know who I'm married to They don't know what I do every day. They don't know the charities that support They don't know any of those things. They don't know. Okay, so I don't Get offended. I quit getting offended in my 40s. I've made a comment about that recently I quit getting offended in my 40s. There's no point. What's the point in getting offended? Yeah, don't let it change your attitude for the day. Okay established trust was number seven in case you missed that You're taking notes Guys, I think we hit a lot of things today. Didn't we hit seven different things you can do on communication? And I'll tell you communications like anything the more you do it the better off you're going to be at it I was terrible when I was young at communication awful because I never did it because I was scared and I was nervous and anxious and all that stuff guys But you know what you can change even if you have those feelings right now Even if you say well jr. You don't understand how I feel. I'm a very anxious. I'm a very nervous person You can change that stuff All that can change you don't have to remain who you are You have the ability to change and I want to leave you with that today You do have the ability to change always no matter who you are no matter what's going on You have the ability to change guys. I want to really thank you for being here today If you haven't subscribed, please hit that subscribe button down there I would greatly appreciate it Got a little burp there from the tee fellow here. Sorry about that And don't forget after you subscribe to ring the bell Turn on all bell notifications now this bell won't pop up until you hit the subscribe button And then it will and then you got to click on it. It's going to give you some choices You want to pick the choice? It says all notifications that way when I do go live when I do upload a video YouTube can actually notify you of that and you'll get that notification You don't have to go searching around actually saves you a lot of time because you don't have to look to see if a channel has new videos Super important.  I really do appreciate you so very much.  That means a whole whole lot to me Richard Brown says excellent many thanks. Thank you so much Richard. I appreciate it Well, I got two more sessions this week got friday and I got saturday Saturday is going to be a cool one too. I think you're gonna like it I don't you don't like tomorrow too tomorrow's good. I really try to put together some good information for you guys I don't want you to waste your time. You were nice enough to show up and listen to me. I don't want you to waste your time Uh, great athletes don't have anxiety. They're excited at the starting line Maybe maybe I don't know. I don't know. I don't know. I'm not an athlete I work out every day, but I'm not an athlete. I don't think I don't even know what classifies you Is that maybe I'm an athlete because I do work out. I don't know Who knows my son's a bodybuilder and if you saw him you'd go, whoa, that's an athlete He's a he's a pretty big dude very cut and in shape Maybe I'll put his picture up on one of these things here. Do I have that that I could do that Let me see let me share something with you guys You may find this interesting and I know I've gone over a little bit But I'm going to show you my little boy looks like my little boy What he looks like Um Yeah, let me try to share more options Air drop Back foot pro Hmm So we got that and let me see if I can find anything else if I'm here Just to let you see what I'm dealing with here with this little boy Just let you see what I'm dealing with Hang on zimmer down Zimmer down here we go There we go you guys hanging in there you want to see this picture. I bet you do Uh, let's see here No, I don't want to do that. I want to save photo I don't want to get here And I want to Go here there. Okay. So now I've got I'll show you the first picture here Yeah, this is him and his wife. He was just in, um, Florida Okay, so I'm display capture now And I think I need to go to here And There he is. Here's my little boy In case you're wondering and I think you would look at him and I'm going to wait till that comes up on the screen here You were hanging in. Thank you. I appreciate it. Great athlete. Okay. I read that one there me too Okay, so see if you can see my little boy there That is my little boy Let me get this up a little bit bigger Uh, and he is a, uh, nurse him and his wife both are at, um, the Cleveland clinic and he works in a cardiac unit And, uh, has some pretty harrowing stories. So that's that's my little son right there at the gym Uh, and it's funny because he was the scrawnyest little kid and put your opinion up there Does that guy look like an athlete to you? Does he look like an athlete to you? You let me know what you think. Uh, let me get a sip right here real quick Does that look, and he's about, I think he's six four six five Something like that. Um, so he's, um He's in the gym a couple days a week. I kid about that I think it's like five or six days a week that he's in the gym He works very hard. He eats right. He does meal planning. He does all that stuff. So you can now understand why I feel obligated that I have to work out and do a little bit of exercise because I got a kid that looks like that So I don't know if you guys can see him yet or not. I know there's a big delay by the time I put something up on the screen and you guys see it But put your opinion in there. Do you think that guy's an athlete? What do you think now this he is the sweetest nicest person he smiles 99 of the time He really does. He's just he's really an awesome guy. I like him a lot. He's like a friend to me I did take him to vegas for his 21st birthday this year. He Yes, and somebody not to argue with I gotta I gotta tell you richard. He wouldn't argue with anybody He's the most Likeable easy going person you would ever meet. I know he looks like that But when you talk to him, I mean he just talked he just he loves little kids. He loves little animals He has birds. I mean he's he's nothing like what he looks like. He's just a really nice kind person So yeah, I mean even though he looks intimidating. He really is not He's just the opposite of that But that's why I have to work out.  So I'm back. So anyhow, so that's why I got to work out because I got that to contend with Okay, and my daughter's in pretty good shape. So she does the same thing. She works out like five six days a week um, so if nothing else I taught him, um, you see your son reminds me of my friend bob Hoover, yes bob like that too Bob, huh? Yes, I gotta see who bob looks like right? You gotta see that. Well, obviously he looks like patrick, right? That's patrick Okay, guys, I've gone over today.  I've just enjoyed being with you. I really have Thank you so much for being here guys. I really appreciate you guys Very much feel free to send me any message you want if I can help you out in any way Please please do contact me. I am here to help you. This is my give back part of my life Okay, for years. I've made a lot of good money and I'm just giving back now That's all I'm doing is giving back. So if I can help you out in any way you got questions You need stuff answered. I can't be your mentor. I've had somebody contact me the other day It's like, can you be my mentor? I know I'll share with you my profits. I'm like, no, I can't do that I've got I got a lot of this stuff to do. But if I if I can answer questions for you, I'll be happy to do that Um Really good that you're proud of him. I am I'm immensely proud of both my kids My daughter and I'll show you pictures of her later but She's got a three year old and she just had twins Just over a year ago. So she's got three boys And she's an awesome mom and she's a good care of them and I was a single dad So I raised them both by myself from the ages of 12 and eight is when my ex and I split She never showed up for visitation. She moved out of state. I just had them But I got very lucky. They were just great great people So I'm very lucky very proud of them Google bob hoover. All right. Wait a second. Maybe I'll do that right now. Maybe I'll do that right now I thought he was a friend of yours. Let's see here. Bob And I'll share this with everybody else and I'm gonna get off of here in a second. I swear But wait, that's Haver. I want hoover hoover hoover Well, what I'm coming up with is probably not what you're trying to show me Because oh, okay. Okay. He's a he's somebody from years ago 1934 Uh bob hoover Okay, I see what you're saying. This is what bob hoover is guys Yeah, my son except for the the color of hair and all that stuff. I get it. Yeah So he was probably some actor or something. I would assume Um very interesting. Thank you for sharing that with me. I really do appreciate it Oh, he was a friend of yours. Oh, wow. Okay, james. Very cool. Um, yeah, he's an IMDB. There he is Um, so yeah, I'm done. I gotta go. You guys have a great day. I'll see you


Hey everybody Forest here ripping 2022 antique legion football hobby 4 box case number 18 random divisions Thanks everybody for joining. Good luck. There's a result. Sorry. I don't know what's going on right now I don't know what's going on. Well, let's get started. Thanks everybody I would assume I'm decent at breaking because I've been doing it for two years for rich so I don't know man. There's a lot of breakers that I like But I appreciate that compliment black. Thank you They got two outs already. What is going on right now? Guardians. What are you doing? It's the Yankees. They're not good. Just beat them. Here we go random division style Got an Aaron Rodgers 56 of 99 NFC north Except the trey young card. All right. Do it in trey young card. I just picked it up There's games over right here Team logo signatures brady zappy. I mean bailey zappy 15 of 49 afce east Nice hit afce east NFC west jersey auto kairan williams 33 of 99 Hasan haskins to 99 afc south rookie jersey auto book You go afc south by the way guys. I'm not going to recap this break. We are behind A good bit. I don't want to fall even more behind. We got the mixer to do in just a little while The patch card kenny picket 22 25 afc north Oh, dude, check this out jake. This is sick. Yeah, look at that Jumbo bold patch three of five davante price Sick davante price. What bull is that? Gasparilla bull. Is that what that is? Oh my god. That's a florida man right there davante price Um colt davante price afc south the gasparilla bull patch Another book here. It's breeze hall this time afc east 275 rick of jersey auto book Bangles gonna do what this year? Maybe make the playoffs jersey auto Johan dotson 88 of 99 Uh NFC east on the dotson nice hit there NFC east Let's keep it going Oh The Yankees one Change the full game jake whenever you get a chance Maybe that much sweeter when they win game five and yank me stadium We got davante adams 14 to 75 afc west Jumbo jersey nice pattern here isas spiller four of 75 afc west charges afc west Patch auto brock purdy six of 39 NFC west Think brock purdy is better than garoppolo Jersey auto Kenneth walker the third 14 to 25 NFC west they beat the carlos today, right? See y'all Go NFC west Kenneth walker not the nicest signature i've seen but nice player Jelani woods auto 34 of 75 Jelani woods giants Jelani woods Colt Jelani woods afc south afc west with an auto is george carlaftis 65 of 75 Gorgeous three color liberty patch auto malik willis nine of 10 Big time willis afc south Congrats on that hit britney w britney w gets the malik w That's sick Going right into a mag Got a patch out of aiden hutchinson here for the NFC north nice hutch 26 or 49 do more boxes When it's game, do you know when game 5 is on every head? probably Tuesday It should just be tomorrow right like this should make it tomorrow and i'll see us starts on tuesday It may be tomorrow It could be even in new york at like an hour and a half late. Yeah, michael vick 205 for the uh, NFC south Yeah, cold did his job unfortunately 205 Got rpa six of 39 kyle hamilton afc north There you go afc north Dude, i hope the guardians win when it's game five mike Patch auto aj brown 23 to 25 NFC east Nice hit NFC east Yeah, unfortunately not Funny more chances for the Yankees to lose Team logo signatures sky more 34 49 for the afc west tomorrow night good I was gonna say they can't be skipping more days right like the nlcs starts on tuesday Go sky more afc west Got quad rally drake london amon ross a brown michael pitman jr and juju smith schuster juju had a nice game today london nfc south amon raw nfc north pitman afc south and juju afc west that is a random at the end as nobody has more than one spot so And quad materials here cd lamb nfc east sterling shepherd. Is he still a giant? He still is right? Yeah, sorry. He got hurt this year nfc east mark andrews afc north and marquise brown Is nfc west random at the end you need over a 50% majority to have the card outright Guardians going bullpen game tomorrow interesting interesting That makes sense. They had quantral go deep Maybe you'll see beaver pitch a couple innings Got rpa nfc south desmond ridder 25 out of 99 south adan hutchinson rpa 11 of 25 nfc north It's nice hutchinson's and i would pull like three Three or four total throughout the night And last one everybody good luck If anybody hits any organ organ ducts cards, there's a buyer in twitch chat Yankee starting tyon yankees probably win then right? They're home. They have tyon And guardians bullpen game. I really too much too much has to go right in a bullpen game Unless you start unless you throw beaver in there a little bit I'm sure they will if it's closed. They'll throw beaver in there for a little bit. All right. Here we go We've got afc south trap or afc west. Excuse me travis kelsey 23 of 75 That was gonna be pierce some of the bear cats there Here's one now Dual auto desmond ridder alec pierce 62 of 75 nfc south and afc south on the random patch auto for the afc south hassan haskins 2 of 99 afc west rpa isaas spiller 53 of 99 jumbo patch crystal lava 5 of 25 nfc south But i feel like i'm calling a lot of south a lot of here Patch card for the afc east josh allen 5 out of 10 barice hall rpa 45 out of 99 afc east Oh, that's nasty. Look at that on the back of the break afc south one of one Team logo signatures with the go hogs inscription trailon berks Sick hit afc south again britney crushed the break Nasty one of one with the go hogs. Congrats on the trailon I was hoping the patreons would get the draft to him. All right, that's sick That's sick. I will take a picture of the trailon three randoms to do here Thanks.  Let's do the usc quad first Let's see drake london nfc south almond raw nfc north michael pittman afc south and juju afc west We have the o u quad cd and sterling nfc east mark angers afc north and marquise brown nfc west and then we had Raiders nfc south pierce afc south Good luck on the randoms here. So we'll go in the order. I'll show you right here at the usc quad Got london nfc south almond raw same brown nfc north pittman afc south and juju afc west Then we've got the o u quad nfc east for lamb and shepherd afc north andrews and nfc west brown And then ritter and pierce the nfc and afc south On dual auto. Good luck We'll randomize each of them seven times whoever's up top gets the cards usc up first seven times one two three four five six seven afc south up top uh seven times on the oklahoma card one two three four five six and seven nfc east and seven times on the dual sincy auto one I said dowel dowel not dual two three four five six and seven Going to the nfc south the nfc south gets it Thanks again everybody again. No random. We're a little behind do appreciate it We've got memorabilia boxes coming up next


Namaste! My name is Praveena Shrestha, I'm from Nepal. Starting in Ayatzee, I have got an opportunity to explore different cultures and ideas from different people in the world, but we all have the same goal to address the water and sanitation issues in our own countries. Delft is a beautiful city to live in. I came from a landlocked country with the top of the world to live in a minusc level and it was an amazing experience to live in a well-planned city with greeneries, canals, ancient art and history and the unpredictable weather. The one and half year master's program in Ayatzee Delft is very intense with lots of coursework and group assignments but it also taught me to push myself further and develop skills on independent research and also working on theme. For the first few months it was an amazing time starting in Ayatzee Delft, interacting with people from different countries and also sharing my own culture and tradition to the world. Then the pandemic started with lots of uncertainties. Our face-to-face class was also changed into online mode and we are all coping with the new mode of learning and teaching. Our international field trip was also cancelled because of the safety reasons but before the pandemic started we got an opportunity to visit some of the wastewater treatment and sanitation systems in Netherlands. It has been a tough year but it is also a year of great learning. I feel blessed to have my family and friends who supported me during these difficult times. My thesis research is about assessing the nature-based solutions to enhance the performance of urban drainage system. There are many cities in the world where the sanitation system and urban drainage systems are affected by the hydro-metrological risks such as landslide and flooding. I believe my research will help to address these issues and provide safe and sustainable sanitation and urban drainage systems in the world.


Meeting planners, are you still not sure if you should use an off-site event venue for part of your program? Well, I'm hoping to in today's two-minute tip Tuesday video. I'll give you some compelling reasons. Why? Hey, it's Leanne from LeanneColorWood.com and meeting planners I get it trying to fit in an off-site venue into your program is sometimes not possible. It impacts your food and beverage minimums at your host property. It creates a whole slew of logistics around transportation, but I assure you some of the benefits that come out of using an off-site venue far outweighs some of the costs that would be incurred if you had this event. So before you actually negotiate your hotel contract try and work through if you can have some of your program off-site and use that as part of the hotel contract negotiation, especially when looking at your food and beverage minimums. And here's why I think you should find an off-site venue for part of your program. Number one, it shakes up your delegates. So even the simple act of getting on a bus and moving to a new location, it shakes your delegates out of that mindset of being in that hotel room and in that hotel all day long. So give them some fresh perspective and just get them moving a little bit on to a bus and to a new location. Number two, fresh air. Now if your off-site venue is an outdoor venue, what a great way to build in some nature and to build in some fresh air into your program. Again, it's with number one, it just gets your delegates shaking things up and it gets their brains moving a little bit with the fresh air. Number three, it will increase your attendance. When you start to market that you're going to some really cool off-site venues, people want to come to your event because no one is saying to themselves, boy, I cannot wait to go to Las Vegas to spend three days in a hotel. No, they're not saying that. They want to see the sites. So building in some off-site events, then they're able to get out and see the destination where you're hosting your meeting. Number four, personal connections or networking. Again, shaking things up and moving them to a new locale. They're going to network in new and innovative ways. And that's what you want, especially if networking is a large goal of your meeting. Number five, you create memorable experiences. And this is where food and beverage also ties into it. By moving into these great off-site venues, they get to experience the destination, experience new food experiences, and that networking with one another. And that by far, I think is what people remember over some of the breakout sessions that you may be hosting at the host hotel. And finally, it feeds into your referral program. By creating these memories, you're going to have delegates who talk about your event and that's going to create momentum for next year. So hopefully these six reasons will convince you to maybe build in some off-site events into your next meeting. Check it out, see if you can do it and I'd be interested in your feedback. If you do have off-site events, just comment below this video. If you think I'm on the mark or if I'm missing the mark completely. And thanks again for watching my two minute tip Tuesday video. We will see you next week. Bye for now.


Welcome to lecture on internet protocol version 4. At the end of this lecture, students will be able to explain the format of IPv4 datagram that is internet protocol datagram and also describe fragmentation and reassembly of datagrams. Now before start with the actual session, let's recall where IP is positioned in the TCP IP protocol should. If you remember, it is present in the network layer. Also there are some other protocol is present that is IGMP, ICMP and ARP. Now what is datagram? Datagram is nothing but a packet which is handled by internet layer or network layer. It is having a variable length. Why variable length? Because the header length is of not fixed, which is either 20 or 60 bytes. That's why it is called variable length packet. This datagram includes header and data. The header is of 20 to 60 bytes in length which contains information which is essential for routing and delivery of the packets. Now internet protocol is a major protocol in the TCP IP protocol should. Why it is called major? Because it has more responsibility as compared to the other protocols. It works at a network layer in OSI layer model and at internet layer in TCP IP model. The responsibility are nothing but the identification of course based on their logical address and route data among them host over the network. It provides mechanism for identification of host by using an IP addressing scheme which contains class A, class B, class C, class D. There are another version of IP present currently that is IPv6. Now this is a header format which is of 20 to 60 bytes and data which is nothing but 20 to 65,535 bytes. Now this header format shows how many fields present in the IP header. If you see that total 20 bytes are contained in version, header length, service type, total length, identification flags, fragmentation of set, time to live protocol, header checksum, source IP and destination IP. So this over total becomes 20 bytes and remaining options plus padding it is of either 0 byte or 40 bytes. Means it is 0 then the total length of IP header is 20 bytes. If it is having some data present in that maximum up to 40 bytes so that IP header becomes 60 bytes. Now let's see every field one by one. First field present in the IP header is nothing but the version field which is of 4 bits. It tells which version of protocol you are using in the internet. Next field is a header length which is of again 4 bits. It tells length of the entire IP header. Next one is a service type which is of 8 bits. It tells services code points which indicates type of service which is used by the protocol. Next one is a total length which is of 16 bits. It tells the length of entire IP packet including IP header and IP payload. Next one is identification which is nothing but the 16 bits. It is used to identify the all the fragments of original IP packets. What is mean by fragments that we will see later and IP packet is fragmented during the transmission. Next is nothing but the flags which is of 3 bits. It is used to identify the fragments means if the IP packet is too large then these flags tells if they can be fragmented or not. Next one is a fragmentation offset which is of 13 bits. It is used to indicate that exact position of fragment in the original IP packet. Next one is a time to live which is of 8 bits. It tells network that how many hopes the packet can route on the network. Next one is a protocol which is of 8 bits. It tells network layer at the destination host that to which protocol this packet belongs to. That is next level. Either it is ICMP, either it is TCP or it is UDP. Next one is a header checksum which is of 16 bits. It keeps the checksum value of the entire header. It is used to check if the received packet is error free or not at the receiver side. Source IP address of 32 bits. It is an address of the sender of the packet. And similarly destination IP address is of 32 bits. It is the address of the receiver of the packet. And the last field is option field. It may contains values for options such as security, record route, timestamp, etc. Now let's see what is mean by fragmentation. Datagram travels through different networks means it has to travel from one hope to other hope, different networks. And each network has its own maximum transfer unit that is MTU. If MTU is smaller than the received packet size, then the fragmentation is done means the entire packet is divided into small number of packets. Every router does the decapsulation of the IP datagram from the frame it receives, process it and then again encapsulate into the another frame. The format and size of the received and send frame depends on the protocol used by the physical network through which frame has received or frame is going to travel respectively. Now let's see one example how the fragmentation is done. If you see this is one IP datagram, original datagram, which is having identification field which is 14567 and total length which is of 4020. If you see there is one flag bit is one which is used to tell that there are more fragmentation is possible of this original datagram. So offset free is currently 00. Now this original datagram is fragmented into three fragments that is fragment 1, fragment 2, fragment 3. If you see the identification number is going to be remain same for all these three fragmentation and total length is for first fragment it is 1420, for second it is also 1420, the last one is 1220 and if you see the offsets for first fragment it is 000, for second it is 175 and third is 350. Now if you note the flag bits again there are flag bits are one means more fragmentation is also possible. Like this second fragment is again fragmented, so it becomes fragment 2.1, fragment 2.2. For all the fragments if you see the identification number is going to be remain same because at the receiver side this number is used to identify how many fragments are belong to the receiver side. Now let's see what is reassembly. There is nothing but the reconstruction of original datagram from the multiple fragments which is received at the receiver side. It is done at the end node of the or destination only, why it is done at the end node of the destination only because at the every node if you do the fragmentation and defragmentation the large packets or time required for this. So it is not possible in the network to perform all this at every net. So which reduce unnecessary work where large packets are fragmented multiple times if reassembly is done at every node. It needs buffer for reassembly so at the receiver side buffer is present and if the any fragments is not arrived at the receiver side all the fragments received for that particular identification number is discarded or fragments may arrive in any order. These are the references. Thank you.


Yucosca Naval Base is helping build stronger relations between the community and emergency services with the National Night Out Against Crime. The National Night Out is a nationwide annual campaign that builds police community partnerships. This year's event focused on allowing children to interact with base and local police and teaching them what to do in an emergency situation. I think having the kids come out here is a great opportunity for the kids because not all of them have a chance to see a lot of what the base has to offer. It's a positive environment to be around police. The event also included the Japanese Coast Guard and police departments to help build relations with the local community around Yucosca. It's a great opportunity for the Japan-U.S. relations. This is definitely going to be an annual event. This event coincides with Yucosca's Fire Prevention Month and is one of the many ways Yucosca is making sure its residents stay safe. Petty Officer Michael Rainey, Yucosca Naval Base, Japan.