Hello and welcome to today's Business Skills webcast, when self-doubt gets in the way of performance. Today is all about uncovering and helping you eliminate the imposter syndrome for you and the people you may coach or mentor. My name is Sarah Gonzalez and I would love to welcome our presenters for today. We have performance catalyst Suzanne Mercier and Melissa Richardson from the Art of Mentoring. Welcome ladies, how are we today? Thank you very much, very well. Thank you. We're very excited to get into today's session. We've got a whole heap of people who have registered. And we were talking earlier, Suzanne, about the whole impact of this imposter syndrome and how many of us may have experienced it, but don't actually know what it's caused. So let's get straight into everything we're going to talk about and I'll hand over to you, Melissa. Thanks Sarah. So I just wanted to cover off the agenda so that we can give everyone that's watching today a bit of an idea of what we'll cover. It's primarily, we'll hear from Suzanne, she's the real expert in imposter syndrome, but I wanted to cover a little bit from a coaching and mentoring point of view. So that will, I'll bring my perspective on that. So we'll be touching on the importance of confidence and how self-confidence relates to the imposter syndrome. How important your mindset is in the background and really it's all sourced in mindset. How and why this very interesting syndrome operates. Suzanne will talk through, you know, there are some differences between men and women and how they relate with imposter syndrome. And then we'll move on to really how do you move beyond the grip of this thing so that you and your people can deliver on your potential. Because it really is something, if we move on to the next slide, sorry, one too many, that I think should be understood by all coaches and mentors. How it came to my attention, if you like, is because as coaches and mentors we all work with people that from time to time get in their own way. And you know, it's the role of the coach or the mentor to help them get out of their own way, if you like, because they're actually being a bit of an obstacle to themselves, so we need to help them sidestep themselves. We were looking at some of the data from mentees that participate across all our mentoring program, and we have probably thousands of people participating in programs now. And we found that the biggest single benefit that is derived from a mentoring relationship is in fact self-confidence. So we started looking at that and also in the feedback that we were getting from mentees when we were talking to them. Many of them talked about this idea of feeling like a fraud, feeling like any minute now they were going to be caught, how long will it be before somebody works out, I shouldn't be in this job. So I started exploring and looking at what's the psychological kind of underpinning of all of that. And that's how I discovered Suzanne, who really has become an expert in imposter syndrome. So I'm going to invite Suzanne to kick off now and really the first thing I think people would be interested to know is how did you get interested in imposter syndrome in the first place? Thanks, Melissa. Like a lot of things, my interest has actually started out very self-focused. About 20 years ago, I walked away from a pretty high-paying, high-powered role for all the wrong reasons. I had moved from fast-moving consumer goods marketing into advertising and I thought that the advertising side was the fun side. You know, we got to go to lunch, we got to do all those fabulous things and unfortunately I learned that wasn't quite the way that it was. So for the first 12 months I worked pretty hard trying to figure out how to actually make this job work for me. How could I make a significant contribution? And I attended an event at the end of the 12 months where one of the agency directors came up and said to me, Suzanne, how do you think you're going? And I said, oh, I'm not quite sure and he said, no, you're right. So that was not quite the answer I was hoping for. So back to the drawing board and at the end of a further 12 months, I got a telephone call from the managing director of George Patterson Advertising, which is where I was working at the time, and he called me up to his office and I can remember the feeling that I had when I got that telephone call because I thought that I was going to get fired. So instead of taking the lifts, I actually took the stairs and all the way up the stairs I was trying to compose my face because in advertising if you get fired it's not very pretty.  So all I could think about was walking up the stairs was, Suzanne, you know, be gracious, don't cry.  That's so not what I was expecting and he said congratulations and I said, but why? And he said, you're the first woman on the board of George Patterson Advertising. And I just looked at him, I was completely non-plussed and I said, really? Why? And he said, because of the contribution that you've made so far and the contribution you're going to make moving forward and from my perspective it was clear then they didn't have a clue that I did not know what was going on. So I sat on the board for a couple of years and for the entire time that I was there I felt sure somebody was going to come along and say, hey you you're not supposed to be here, pack your bags and go. I beat them to it and I left and I started my own business but the problem was I took the problem with me and with the benefit of hindsight which I acquired in this particular case about eight years ago and I started to look at the imposter syndrome I realized that was what was going on for me. So when I walked away from there apparently I was a role model for so many people and I had no clue. I didn't think I was doing a good job. I felt that there was no contribution that I was making and apparently I was wrong and learning about the imposter syndrome has helped me understand what was actually going on. So yes I'd like to talk to you about the importance of mindset because the imposter syndrome is a mindset, it's a limiting mindset and essentially when Henry Ford said whether you think you can or think you can't, you're right he actually captured the essence of a mindset and that's how we determine how we filter the world by the way that we perceive it and we might see it as a positive place or a hostile place we might see that we've got what it takes to be successful or we might not even recognize the capabilities and the successes that we achieve because of the way that we see ourselves. So the imposter syndrome is a limiting mindset. I call it a case of mistaken identity and the reason for that is that is actually about how I see myself and that's not accurate if we've experienced the imposter syndrome because it actually occurs to very successful people and I'll talk about that in a bit more in a moment but the feeling of not being good enough actually undermines our ability to perform to our potential so that's why this is such a critical issue and why I've actually worked so hard to understand this and help my clients work through it. So as I've said it's a limiting mindset but the thing that I think I really need to emphasize is it's actually the state of low self-esteem. People talk about confidence and absolutely confidence is the symptom if you like of what's going on but it's called the state of low self-esteem. It's not the trait of low self-esteem which is where I can't even get out of bed in the morning because I feel so bad about myself but this actually is something where we go we're feeling confident most of the time and then we go into this state of not feeling good enough and there's a lot of background as to why we might experience that so the first one is that it's influenced by nature and developed through nurture. So scientists have discovered that more than 50% of our personality is actually formed through our DNA and so you look at the big five personality factors of agreeableness, extraversion, openness and then conscientiousness and neuroticism and those last two are loosely associated with the impostor syndrome and conscientiousness is the ability to set goals the ability to delay gratification to be organized and ordered and then neuroticism is a degree of emotional reactivity that we might have and the degree of anxiety and stress that we might experience. Nurture is whether we've been raised by perfectionist parents or caregivers and we might have taken that on board whether we were raised with criticism often well intentioned and whether we were labeled as children because particularly in families where there's more than one child there is a sense of this one's the good girl this one's the creative fellow this one's the sporty one and those labels we take on board so it's latent until it's triggered by some external event that creates uncertainty so something outside of us and then we have an automatic unconscious response because we the last thing we want to feel is vulnerable the last thing we want to do is be seen as not good enough because that's our fear so we go into these self protective behaviors or we might go and take another course or read another book to try and improve our capabilities but it's the self protective behaviors that are the problem because they can often be more challenging than the actual experience itself so then the trigger goes away and the reaction subsides and so when the reaction subsides we may think that the imposter syndrome is gone but what I'd like to do and we will talk a little bit more about that is I'd just like to tell you where does this come from because it doesn't come out of the pages of Who Weekly it isn't something I made up it's actually a very rigorously researched phenomenon two psychologists named Pauline Rose Clance and Suzanne Eames who taught at the University or at the state of Georgia who actually identified it back in the late 1970s and they were working with high performing PhD and master's students and they found that the women who were and there were women at that stage of the research who were going for their final dissertations or exams were actually freaking out because they were thinking they were going to fail and they thought this was quite puzzling because there was no reason for them to think that they had been highly successful all the way through so they went back and investigated to see what was going on and what they found was that around 70% of the people that they identified their research were actually experiencing the imposter syndrome and around 30% of them experienced it at a pretty chronic level meaning it was almost like a pair of glasses that they wore around and looked at the world through so that was pretty interesting research and what they also later found was that it was thought to be initially a women's syndrome but they actually found that men experienced it as well they just experienced it differently and it's got a lot to do with the way that we're conditioned so we may see some changes in this over time but essentially women are still raised to be the ones who are responsible for the family they're still the ones that have the children until there's a scientific breakthrough I think that's going to continue and often they're the ones that actually raise the children and so the men are the ones who are conditioned to bring in the dollars because if they want to have a family they need to be able to afford that so men have a fear of failure and please this has got a gross generalization tag on it so men have a fear of failure and what they've learned is to fake it till they make it which ties into that whole piece of research that's been done around confidence because confidence is perceived as competence so a lot of times somebody will show up and be incredibly confident and it will be assumed he's going to be equally competent for women they have a fear of failure yes but they also have a fear of success because in many cases they're already doing a number of roles they're taking care of the children, the house often their parents and if they're successful something will have to give so many of them back away for that reason and so they fear success and failure but the symptoms of the imposter syndrome are that they feel like a fake and a fraud they focus on their weaknesses and their failures rather than their strengths and successes they dismiss their talents and if they do see them because sometimes you do see them you don't think it's actually that valuable if I can do it and I feel like I'm not good enough it can't exactly be rocket science so that's how we dismiss if we're in that space our talents if they're successful they attribute it to good luck or somebody else's mistaken mistakenly positive view of them they would speak in the right place at the right time so it comes down to a lack of ability to really recognize what we bring and the value that we bring and to have that foundation of self-esteem Fascinating We might launch the poll now sir Yeah so what we're going to do we've gone through the symptoms and now we want to hear from you our online audience so we're going to quickly open a poll and we want to find out if you can relate to these symptoms so just online and the polls are just select either the first response which is yes maybe somewhat or then maybe no and we'll actually have those live results come through and we'll be able to speak to them and then ask Suzanne some more questions and just as people are going through that poll and answering those questions I think the whole idea of the difference between men and women there's so much discussion around that celebrating your own success these days do you find it's more discussed now and more openly spoken about? In terms of owning your success Yeah as females especially Oh look as I said that was a gross generalization and there are a lot of women who are very comfortable with their value and the success that they bring and I think that's fantastic but I think that it's more acceptable for women to be successful the unconscious bias and the double bind still come through so where a fellow might sort of put himself forward quite assertively that's how he's seen as assertive but a woman can be seen as aggressive so we still got all of those sorts of things going on behind and those labels don't help women because they tend to show the symptoms of the imposter syndrome more because they're not faking it till they make it that doesn't feel comfortable for them so yeah I think that it's certainly being discussed more the imposter syndrome itself is being discussed more which I think is fabulous Well wasn't the CEO of Atlassian came out and said he was a sufferer? He did indeed Mike Cannon Brooks was speaking at TEDx in Sydney and he talked about all the stages of growth for Atlassian and how he came up against his own self doubt through all of those stages so yes it's definitely being talked about a lot more and entrepreneurial areas any time you're creative or any time the work that you're doing is put out in front of people it creates that sense of vulnerability and that's when we can experience the imposter syndrome Great we've also got a link to that in the resource library so if anyone wants to take a look at that and the results have come through I don't know what your expectations were here Susan about 70% yes 73.8% there you go 22% somewhat so I think after this this is great because it is something that you can apply and maybe after we start to think about whether or not this might be you and now you're going to go into some of the repercussions but yeah we've got 3.2% who said no as well thank you yes and maybe you're here to identify the imposter syndrome and help people that work around you and it may be the case for those who experience it themselves as well so thank you that's great and it's good to know the research stands firm so let's have a look then at the costs and consequences of self doubt so this is one of the reasons that Melissa and I have been talking about this for a while and because it has significant impact on performance and the whole thing about the imposter syndrome is that we actually do our best to stop anybody else recognizing that we feel like a fake and a fraud and so what it stops us from doing is putting ourselves out there with one exception but I'll talk about that so for employee engagement for example employee engagement is all about focusing on something bigger than ourselves it's all about being willing to make our unique contribution it's about you know sort of really advocating the company and doing more going over and above if we're busy in a space of feeling not good enough then we often will not engage we'll keep ourselves separate and the same thing applies to participating in team development you know teams go through that stage of forming, norming, storming and performing and storming requires people to be honest and to be open and vulnerable so they can find the rules of the team and that doesn't happen when you feel that you're not good enough procrastination is another one that is a big one and that's one of the ways that coaches can tell or can identify somebody might be experiencing the imposter syndrome because if we procrastinate then we're delaying putting our work out there so other people don't have quite the same opportunity to have a comment on it or to judge it in the same way. Poor productivity because perfection might be driving me and that's one of the indicators of the imposter syndrome so we're going over and over and things and not letting it go to we've done 120% of it ability to take feedback is all about feeling comfortable with who we are and not taking things personally and unfortunately when we're in that space of feeling like an imposter that's not what happens willingness to participate in innovation well if any of you have been part of the brainstorming sessions that we used to have many many years ago I know it's quite different now and they tell well you know put your ideas out there and we'll all share and there's nothing that's wrong and some poor bunny does that and gets banged on the head for you know we've done that before you don't need to worry about that and that sort of thing so people will never participate again in that because it's making them vulnerable making them feel stupid and open to judgment. Poor decision making second guessing my decisions with self doubt and then prevaricating or just you know sort of flipping and not moving forward in a firm way. Needing to control things and micro management can come in under that space so really wanting to make sure that everything is done precisely so there are no surprises and therefore there's no uncertainty judging myself and others for not living up to a high set of standards for example and the one exception of pulling back is risky behavior now if you talk about a Friday night that would be one thing but we're talking about in a workplace and this is actually somebody who says you know what I do feel like an imposter but I'm going to go for it anyway I'm just going to go to the top and you know what I do it out and I think that's probably the case in many situations so that's what some of the costs and consequences are feeling like an imposter and I think when we're working as coaches in the workplace we're really seeing this play out in lots of different scenarios absolutely yes absolutely so I want to talk now about how do you actually get beyond this syndrome and it really is all about mindset excuse me in our trainings with coaches and mentors we talk about some simple things but I guess you know we don't want people to go out running around saying oh everybody oh you've got an imposter so the first thing I'd suggest and we'll have some links at the end Suzanne does have a very good diagnostic that you can do or get your client to do that would help indicate whether they maybe are suffering from this but then if you are working with someone who does seem to be suffering from some of these some of the ideas that we had that coaches and mentors can use is firstly just help them examine their own mindset because it does come from the way you think so look at the underlying assumptions look at the underlying belief patterns and see how that might be affecting how the person is putting themselves out there in the world shine a light on their strengths and accomplishments because I think people with imposter syndrome focus very much on that and will diminish their own accomplishments and a great role for a coach or a mentor is to actually you know help somebody see some of the more positive things just tell them something simple tell them that you believe in them and that you're there for them because often people don't have that in their lives so you know having somebody that's a supporter that will help them through the difficult stages can be very important so we talk about maybe getting beyond your comfort zone but we don't want to push people too quickly so maybe little by little that you're there to support them and encourage them to try a few different things so if people who are watching today think they might have imposter syndrome or someone that they're working with can or maybe does what can they do to be sure and what can they do about it sure this sort of giving you a very very quick look down as you can imagine this is quite a complex issue but this will actually get you started so really the first thing is to actually increase your awareness around it notice when you feel that you're not good enough and see if you can understand what brought that feeling about so I use the term trigger so what triggered that feeling and because the external event is subjective so what might upset me might not upset somebody else so it will be relating to the community that you have so if you understand that you're experiencing it and that there was a trigger that set it off then you can have a look at what that trigger is and understand whether that's a limiting belief or what's sitting behind that and that's usually what it is then the second thing is that when we are in the space of feeling like imposters we can be quite judgmental of ourselves and others and I don't know whether this relates to many others but we can be quite hard on ourselves and that's not terribly useful so when we come across the imposter syndrome it's not about saying I've done it again it's actually about saying well that's interesting I'm curious as to what actually happened there and when you're in more complex situations with other people or other events you can actually start to see what was yours to own and what was somebody else's and be curious about how you responded and how you might respond more resourcefully the third one that I talk about is to build inner strength and you touched on that Melissa when you talked about focusing on strengths but it's also about recognizing a building resilience and recognizing that we go through stages in our life where things are fabulous and then things at other times might not be and what we need to do is really build that inner strength so it's about optimism and looking for the positive in situations that occur if there's something terrible that happens at work there's never anything that's completely terrible there's always something that comes out of that that can be seen as positive so look for the positives in those situations I encourage my clients to start keeping journals so they can keep track of what happens and there's a couple of things I get them to do I get them to write down what they're grateful for every day but the other thing I get them to do is actually focus at the end of the day on an external event so as you went through your day what went brilliantly that you can do more of what went quite well and how could you improve that and what didn't go very well at all and what could you do instead of that so all those kinds of things are actually building your feedback mechanisms and enabling you to really start to build that inner strength it's also about developing an internal frame of reference or having an internal reference check at least because when we're at the effect of what's going on outside us we can be bounced around like corks on the ocean stop comparing yourself to others I mean each of us has a different journey each of us has different set of circumstances different experiences different different ways of perceiving things and so it's not terribly useful to compare yourself to others the other part of that is that you're comparing the self that you see at three o'clock in the morning to the potentially the task that somebody else is putting forward you know their best foot forward they're faking it till they make it or whatever so the comparisons not useful recognize your own strengths and successes absolutely and the value that they bring and that's what Melissa was talking about earlier what do they enable you to do that is a benefit to your clients or to your organization and consciously and consistently step outside your comfort zone because that's where the magic happens so yeah great tips we're going to go to some questions now we have some coming through so I'm also going to advise people online to ask any question you like we're almost in a question now before we go into that what can people do just from the two of you I think it's really great that we talk about things that we can do on our own but what if we need that extra step and we want more help or you know like you said it's really hard to fix everything it's a five minute session where to next well I can really recommend reading Suzanne's book so we've got that on special on our website at the moment so I think that's worth doing there's also the free diagnostic which is available through Suzanne's website imposterhood.com so I think just learn more about it would be the first piece of advice absolutely I find that a lot of the articles that are around at the moment are great and awareness it's not that easy to find good solid information so my website certainly has that on there and it's come through my experience so I've had to work my way through this myself and as a coach and as a marketing person and all those various things that I've done in my career as we all have I've actually got I think a pretty interesting take on it because I look at the imposter syndrome as a mindset but I also work quite closely to identify how that's showing up at work because we spend so much of our time there excellent so we're going to get some questions now for those of you online who do have to leave I want to thank you for joining you will get a copy of the recording as well but please complete the feedback before you leave because it does help us improve and also take a look in the resource folder because there's some amazing information that Suzanne has passed the kind on sorry the other way around so first of all we have a question I want to answer both of you so this is from Dave so in a mentoring capacity once you recognise someone might have the imposter syndrome and they're in denial what do you do about that do you give them Suzanne's book how do you deal with those situations oh look in mentoring I love telling stories so keep it at arm's length perhaps as a suggestion by telling a story about someone else you know that may be a friend of a friend a friend of a friend and then let them step into the story for themselves to be able to say now if you've already done that and they're still in denial I don't think you want to push people drag people kicking and screaming so I'd say tread carefully absolutely I would agree it can be quite a confrontational subject unless somebody's really ready to look at it so I would tread very carefully when I was first talking about this because I speak on this and when I first was speaking on this I think if somebody had had some tomatoes they would have thrown them at me because I was obviously not as delicate as I might have been because I was so excited I figured out what I was doing and so yes very definitely tread carefully I also create quite a safe space by telling my story so that they feel it's okay for them to own up to okay I do that too so I find that quite useful and I think in any case some of the techniques I talked about before you could use anyway so trying to build their confidence and self esteem by focusing on strengths and telling them that you believe in them and you just don't put a label on it and just going back so if we go right back to the beginning when we spoke earlier it seemed to be there was a sense of sometimes this is inherent in people when we speak about the nature versus nurture as well so a question that's lended itself to that nicely is once you've figured out that you've got this syndrome maybe you've had it all along does it actually go away or is it something that's with us for life it's actually bad ask me in 10 years look I think what happens is that we become much more aware of what triggers us and then we address those issues and they don't trigger us anymore so what bothered me 5 years ago is water off a duck's back now but I think that what happens it's aligned with personal growth as human beings we evolve so when I was handled then leave space for something else to come up for me to handle so in my experience it is a sensitivity that remains with us but what triggers me is nowhere near as regular and as common if you like as it was back in the beginning and also just another and this sort of talks to what you were speaking about you know the repercussions you know when this does happen how does it impact our life and it's interesting how you speak about gratitude in the slide earlier we had a presenter who came on a few months ago and she was speaking about wellness and how important wellness is and the same advice write something down that you're great for for every single day so could this impact us holistically if we don't not just in our work life when it comes to representation how can it impact our mental health absolutely I mean the imposter syndrome is associated with neuroticism which not cause and effect but an association and that is the tendency to overreact emotionally to feel more anxious and stressed than others might so that's part of the setup but I think that I think definitely I think that I've totally lost track of the question so sorry our wellness yes look I think that what we're doing is rewiring our brain and looking for the positive and that also enables us to have a look at situations that might be perceived as negative and find something positive in there so yeah it's definitely looking at that absolutely excellent so we're almost at the end now but just from the two of you we've spoken a lot about how people online can take this and apply it to their everyday lives top tips from the two of you what's the one thing that you really want people to take away today and me do something about it if you're experiencing it because it comes and goes and the tendency when it's gone is to think it's gone but it hasn't it's just gone underground until the next time when you've got a big opportunity or something great comes up and it can derail you and as I said earlier it happens to people who are successful and that's relative but a success maybe that you didn't expect such as my situation immediately and then you might get an opportunity and you might not make the most of it so yeah that would be my advice great advice and mine for coaches and mentors would simply be just learn more about it so that you can actually be more effective in helping the clients that you work with excellent well thank you both it's been very enlightening to hear about this and like I said earlier I think it's something that many of us have experienced in other people or ourselves about it and we're much more educated after this 45 minute session so thank you everyone for joining thank you both to Melissa and Suzanne if you would like to find out information about the imposter syndrome and Suzanne's work or maybe Melissa and her coaching and mentoring organisation please feel free to go click on the links online and you'll be able to find it all there thank you once again everyone for joining we hope to see you at future business skills events and enjoy the rest of your day thank you


Hey guys, welcome to Higan Iruthil and good morning. It's morning here in the Philippines and I'd like to put out these codes. I'll be out more or less for the day. We're bringing you more videos tonight and these codes just dropped I think last night or this morning so just gonna go through them so that you could you could check them out. Guys these codes again are time are not time sensitive are case sensitive just in case you didn't know about it. So first score code is var she 46 okay enter that's one another one is the lazy peon the lazy peon confirm next one is Anthony Chen without the H Chen confirm okay that's three more more to come we have another code here this is Higan Iruthil 0406 am I correct yep so confirm we have more codes okay so we have LD player I don't know not LD player we have free SSR rewards confirm again redeemed next up is real time PvP battles oh this is interesting if this is going to happen so confirm confirm next up is 3d real time combat RPG okay so confirm on this one and we have the last code which is let's play together okay so all in all those were one two three four one two three four five six seven eight so eight new codes for you guys to check out and that's based on my last video so let's go to your inbox and see what they are so receive all okay nice haul for you guys so that is it just a short video to give you the code so more or less thank you guys I'll see you later also don't forget to check out my summon video for sirslet and take care stay safe there's the warden and I'm out of here


So, welcome to our fourth and last formal session of the day. The title of this session has changed a bit. When it started, the first title I had for this session originally was called Design for Tolerance, and Nicholas couldn't tolerate that one. He said that tolerance is kind of a weak word, it's a negative word, it's about putting up with something, you know, that you wanted something stronger. So, when I was trying to redesign the title, I came up with what we are now using as a title, which is Cooperation Without Coercion. But interestingly, somewhere along the way, as we were making our different versions of the website and the booklet you have here, the title somehow got changed to Designs for Coercion, which I think is a really interesting and provocative title. Because one of the questions that has come up on the Twitter stream a couple of times today has been people saying, well, can someone just define what you mean by hyper-public? And so Betsy has been sort of the closest to that. And she said, well, hyper-public is living like Paris Hilton. I wasn't really thinking of sort of Paris Hilton particularly, with the word hyper-public. But I think this is one of the big questions that's been underlying everything here is we've talked a lot about how do we sort of retain some kind of privacy, how do we retain the things that we have, while technologically there really is this feeling that there is this sort of this inevitable barreling forward into a world that really is a lot more public. And technology really is changing things and that, well, we can talk about norms, we can talk about laws and everything, but we really are living at a time of vast societal cultural change because of these technologies and I think that that's part of what we want to really address in this fourth session is, well, what are some of the things that we want as a society? Maybe they're the things that we're afraid are going away with this. And the issue of cooperation is one that I think is very much at the heart of the issues around privacy because one argument is that it's only through having a level of privacy that we can really cooperate with each other that by hiding what we really think of others allows us to have a cooperative society. And the other is that it is the coercion implicit in being in public all the time that makes a society perhaps not very free but certainly coherent and cooperative. And so that's some of the tension we will look at here. Our three speakers here are Charlie Nesson who's here at the Berkman Law School and one of the co-founders of the Berkman Center. Martin Noak, who is a theoretical biologist looking at, among other things, the mathematics and models behind cooperation. And Nicholas Negroponte, who's the founder of the Media Lab and most recently has been working on the one laptop per child project about bringing technologies to, such as we've been talking about today, to children throughout the world. So I will start with Charlie and thank you. Well, before I founded the Berkman Center with John Zetrin, I asked Nicholas Negroponte for advice about whether he thought it was a good idea. And he said that he thought the future of cyberspace would be built of law and engineering and I regarded that as just tremendously perceptive. You see the reflection of it in a different form in Larry's perception of the relationship of law and code. I've totally enjoyed being here at this conference and the question that has permeated through to me as I've listened to Judith, among others, speak about our space is who are we? We talk about the public. What is our public space and in asking that question, who are we? I was completely taken by Jeff Huang's presentation in which, from an architect's point of view, it appeared that he had been given the perfect hypothetical, a desert in which to build both the public space and the private space. And this thought when you ask who are we comes back to a question that Jonathan and I posed when we started the Berkman Center, which is, are we capable of governing ourselves? Well, let's ask, what is our domain? Ours is the public domain, ours is the common knowledge that one can access and reach through the net. We are, we the people, we're we the people of Massachusetts, the United States of America. But in cyber terms, most fundamentally, we are the people of the net. Well, what then is our domain? Our domain is the public domain. And if one is to build the public domain in a way that is articulate, that meets the question, what is the public domain? Then I believe that the wisdom to follow from a lawyer's point of view is the same wisdom that's more or less informed the world of real property. If you want an orderly world of real property, you build a registry. If you want an orderly world of digital bits, you build a registry. And so I want to describe to you a project that we're currently embarking upon, which is to build a registry of the public domain. We're not planning to do it all at once. The plan is to start with the Petrucci collection. I urge you, those of you on the net, to Google it, to go to it. The IMSLP collection, IMSLP.org, the International Music Musical Score Library Project. What you'll find is a beautiful site, which collects 93,000 musical scores that are in the public domain. It's a public domain collection, exquisitely put together by a young man named Edward Gow, presently at 2L at Harvard Law School. Remarkable. The thought is, build a registry for the public domain. If you think of cyberspace, one way to think, as the bits you can reach through the net, they divide into two domains, the domain that you can reach for free and the domain that's not free, not free by copyright, not free by market, not free. And when we ask who are we as people of the public domain and what can we do, I believe that we can build our domain and build it on a foundation that is solid in law. So the thought is to build a registry in which, imagine the structure, you have an underlying registry which is a declaration of the public domain status of the works that are registered. And you have links to the collections held by registrars, librarians, people who build structures of metadata that are increasingly interoperable. And if you imagine that registry being populated, not just by IMSLP but by other librarians with public domain collections, then you have a registry of considerable dimension. But the problem with registries has to do with litigation risk. This is a legal world that is impacted by the threat of lawsuit. And so the essence of this idea of a registry is to couple the registrar with a pro bono commitment of legal service from a law firm of repute to defend litigation based on infringement against the registrar, the registry, and the users of the registry. That is to say the structuring of a legal foundation which positively defines the public domain and defends it. Now you may say how does this connect with privacy? I believe it connects to privacy right through the piece that David Weinberger suggested. If you ask institutionally, what are the great institutions of the world that appreciate individual privacy? You look to government, you don't find it, they're interested in surveillance. You look to corporations, you don't find it, they're interested in data acquisition. You look to librarians, ah, you start to find allies. And the librarians themselves are part of greater institutions. So the possibility of actually building strength at an institutional level amongst a federation of nonprofit institutions, each in their way a conservator of their public domain, the heritage of their nation. This has the potential of an institutional force in support of the public domain which is powerful and which shares the values of privacy as vague as they may be. But at least someone on your side to be working them out. Thank you. A combination of the library as a center for both the respect for privacy and also for public space. It's a combination that in many ways we're not seeing. It's interestingly it's interestingly marked with the architecture we saw earlier at the Seattle Museum of Seattle Library as this beautiful open glass space. And I just was going to ask you if you could say something about this combination from perhaps from a legal perspective or in general of a commitment to public space and privacy. Is it something you see primarily in libraries or do you think there's a inherent link between them? I'm tough on privacy Judith. I've never liked it. I've always felt as a concept it was kind of grounded in fear. The law of it has always seemed like a kind of a rear guard action you know to appease the people in the face of advancing technology. It's always seemed like what's coming out of the back end of the judicial system rather than the forward thinking architecture of the public space which within it allows private space. That suddenly starts to make sense to me. Okay we're missing Adam here who is the strong proponent of not saying that privacy is about fear. And I promise that we'd have a big debate about that. I don't see him but we will come back to that thought when he returns to the room. So thank you.


All right, Bolo Buddies. Here we are at the Goodwill Benz, one of my favorite places to source. And of course, I bought this plush right off the bat.  How cute is he? Just a nice little bread and butter to start my Goodwill Benz trip. Let me know down in the comments, do you source plush? And we are going to get started here. Hey, Bolo Buddies. Thanks for watching. Amazing, right? All right, let's get started. All right, so I like to start the video out by saying I am looking forward to hearing what you guys would have picked up that I missed. So I'm going to ask you to participate in this video. As I'm digging through the Benz, if you see something that I missed that you would have picked up, can you time stamp it in the comments and let me know what it was and why you would have picked it up? It can be it's a big money, Bolo, or it can just be something that's bread and butter that you like to source. Anything that's going to be educational, that's going to help me learn and help everybody watching learn. So I encourage everybody that's watching to go back down to the comments after you watch the show and check out what everybody has posted. And then you can go back and look at those time stamps so that you can learn about different Bolo items that we may not know about that somebody else knows about. So we are digging, digging, digging. I enjoy toys. If you guys are new here, I will pick up the small toys. I list a lot of them individually as you're going to see. I usually find like a bucket or a small tote and I put that in the top of my cart and then I just grab those small toys. I think that was a Roblox. I have not listed that yet. Haven't decided if I'm going to list her separately or put her with something else. But as for now, that one is not listed. What you're going to see are screenshots of items that I have listed on eBay. What I try to do is get everything listed so that I can pop up those screen shares just like I'm about to do right here. And I did put batteries in that to make sure it works. And in the picture, I showed that it was lit up. Typically I take my batteries out and I put batteries not included in my listing. I think it's important to put batteries not included so that the buyer doesn't have the expectation that they're going to get batteries and be disappointed. All right. I do a lot of items that are animated and stuff like that. So I'm thinking there were a lot of good markers here and these dry erase markers. I think those are dry erase markers are really good for removing marker from plastic objects. I probably should have grabbed some of those. This little jewelry box, I did grab it. I think I did. Maybe I didn't. Maybe the condition was bad in that. There was another day that I went and I grabbed a couple jewelry boxes. Vintage jewelry boxes can be great just for packaging material. Number one, if you want to give just like a cool presentation, but some of them are actually worth money. I'll pick them up if they're in good shape. I have one I think that's shaped like a clam shell that I picked up that I still need to list. It's in a bag somewhere. So I'm finally getting caught up on my Good Willbens videos. And this is a PJ Masks. I always pick those up. Most of them are long tail. I'm going to be honest with you. But I like to try to find the vehicles and then add a couple characters to it to make my listing stand out. You can sell the items individually. They will sell, but again, very long tail typically for a lot of those items because they are flooded on eBay. Another good idea to do if things are flooded on eBay is to cross-poster items to maybe a platform that doesn't have as many items available in that category. I choose Poshmark and Mercari for my other platforms that I sell on. I start my items on eBay because that is my main platform. And then I cross-post with List Perfectly to Mercari and Poshmark. List Perfectly is awesome. And it's so easy to use. I've been using it since 2019, but I'm not going to go into a whole lot of detail about it. I do have a video down in the description. If you watch that, it'll show you how to cross-post just from eBay to the other platforms. And it will also show you how to use the catalog and give you some other details directly from List Perfectly. So be sure to check that out. Even if you've been using List Perfectly for a while, if you watch the end of that video, there's some tips and tricks for using it. I did pick up this little lion, little people, and it sold really quick for $9 plus shipping. And when I say really quick, it sold within a month. If you decide you want to try List Perfectly, I do have a coupon referral coded as Bolo Buddies All One Word. That will get you 30% off your first month. And just check out the video. If it's not for you, it's not for you. But I definitely recommend getting more eyes on your items with different platforms. This little poodle sold super quick for $17 plus shipping. I knew when I picked that up that that was going to be a hot seller. I don't know. I mean, it's a purple poodle. Everybody wants a purple poodle, right? So, so cute. It was super cute. All right, we're going to keep digging here. So right off the bat, a couple sales, those items sold really quickly. Does that happen all the time? No. I am typically a long tail reseller. That means that I list it and I forget it. These are Mr. Potato Head Kids. I pulled out a whole bunch of those. I think they're McDonald's toys, but I'm not 100% sure. If you rewind and look at the listing, I did do research, but I can't remember right now if it was McDonald's or something else. But I found a whole bunch of them. So I just listed those in a lot. I feel like McDonald's toys do better when you lot them up. That's just my personal opinion. Some of them you can sell individually, but some other McDonald's toys that do well are the little transformers, the vintage transformers. If you see those, definitely pick them up. Those still have some value. The chicken McNuggets that you dress, those do really well. Actually, there's a video I have out that it was a day at the bins and it was just full of McDonald's toys and Dad Planet was on one side of the bin and I was on the other side and I was digging for the transformers and he was digging for the nuggets. We both did pretty well and we both sold our items really quickly. Check out that Goodwill Bins video. It says something like we were fighting over these or something like that, but it actually is just kind of a fun video talking about McDonald's toys and which ones to look for. Rachel Strickland recently won and it was at an auction, I do believe thousands of McDonald's toys and she's taking those over to what not. If you guys are into McDonald's toys, definitely follow Rachel Strickland on what not. She also has an incredible YouTube channel where she has reseller content. I will link her down below. What is what not? What not is a live selling site. Basically, if you're not selling on what not and you're looking for another platform, it is a super fun way to sell. I do have a seller referral link, so if you're thinking about selling over there, if you use my referral link, there may be a better chance of you getting accepted quicker. It does ask you to take photos or do a video of your inventory. Definitely do that. That's really an important step, but if you're not on what not as a buyer or a seller, I do have a referral link down below where you'll get $15 to shop. That's free money. Go down there and join what not. Like I said, a lot of people haven't heard about it and it's basically auction style live selling.  It's super, super fun to watch and also sell. Definitely something to consider if you haven't already. It's a way to move inventory quick. Are you going to get as much money for your items? Probably not.  You have to be patient. You do have to watch the shows and wait for somebody to list something at a low price auction style. You have to win it at a low price, but there was one person that bought something for $20 and sold it for just shy of a thousand. I have a video on that. They bought it on what not and sold it for almost $1,000. Just incredible. Definitely check out that video of mine. You can type in Bolo Buddies what not to find it in the YouTube search. Be sure to follow me over there. I have been tinkering around with the buy it now section and using what not as a marketplace. I had somebody actually buy a cabbage patch from me over there, which was pretty cool. I'm keeping my prices low on my buy it now section because I'm trying to build my following. You may be able to snag a little deal over there. I did pick up some of these Barbies and all these Disney dolls. I'm probably going to lot them up. I don't normally pick them up, but for some reason today, I was like, I'm going to try it. I talked about this in another video. I sold some on Poshmark. It was a lot of Barbies to somebody who buys them, fixes them up and puts outfits on them and sells them on Poshmark and she does really well. She sources them from other people. There is a market. It's probably going to be long tail and you're probably not going to make a lot of money. Do I recommend picking up these naked dolls? I don't know. Maybe not. I don't know what I was thinking today. I don't even know if I ended up keeping them because I haven't listed them yet. I may have thrown them back in the bin. They definitely were not in my ... Well, I don't think so. I have to go and pull all my screenshots and I don't think I had any of those listed. I do have other ones listed from other times that I have sourced. A viewer sent me a box, a mystery box, and it was full of Barbies and clothes and accessories and it was incredible. I have a video and unboxing of that and I've sold quite a few items already but that was where one of the bundles sold from that lot. It opened up my eyes to, okay, I can sell these even if they don't have clothes. Even if they're not in great condition, people will buy them and fix them up. That's the modern ones as well, not just the old vintage ones. It was a really fun lot. If you guys like unboxing videos, it was a huge box stuffed full and I parted out a lot of the items.  I did grab this right here. It is Melissa and Doug and I had these horses in it. I actually found a bunch of the other horses and thankfully I did get the container so I knew they were Melissa and Doug. I was able to look it up. Unfortunately, the container was not in great shape so I paid a little more than I would have liked. I should have left the container behind but either way, I donated the container. It wasn't horrible but it just wasn't worth listing. You can see I'm finding a bunch of vintage postcards. This would be called ephemera and definitely going to pick that up because it's super lightweight. I went ahead and grabbed all of these ephemera items. I didn't grab that stuff. I don't know what that goes to. If it's like a learning activity thing or what, maybe I should have looked it up. Sometimes those educational replacement tools can do well but I left that behind. I will pick up just paper like that, not that exact one but just lined paper and little booklets. They count as media and it's 59 cents a pound for media at our Goodwill Benz. I use those to take notes for my videos. I always pick those up if I can get them cheap, not like anything. I could probably go to the dollar store and pick them up as well. All right. We are going to keep digging here. Here's some hair breads. I did pick those up. I can't see what's in the bag so I can't remember if I've listed those or not. Vintage hair things can do really well if you can find the ones that say made in France. Definitely pick those up. I do look inside tins. I look inside bags. I look inside sunglasses cases. Always look inside things. There's some more postcards. So for now I'm just holding on to those until I have time to either go through them or I'm going to lot them up. I really don't know yet. I don't do a lot of individual ephemera. I know a lot of people do and do really well with it. A lot of times it's bread and butter but there are some that are high dollar that can go for big money. Like if you can find vintage Halloween postcards, those can do really well. This is what I'm talking about, the paper. So I probably grabbed that one. I think I did. I have like a stack. I need to stop buying them because I'm like, oh, I can use that. Those were a part of the pampered chef but again I threw that back. That was pretty cool. I probably should have picked that up, you know, just to maybe sell it. People like those for journaling or junk journaling. I left it behind. Would you guys have grabbed it? I look forward to seeing what you guys put down in the comments as far as things that you would have picked up. So there were some more of those horses and those horses sold really quickly. That was a super fast sale. So you just never know. Some things are going to sell fast. Some things are going to sell slow. It depends how you price your items. I'm typically not the lowest price on eBay. I have a tendency to price my items on the higher end. I run sales. I send offers and I definitely accept offers. I would say most of my items sell with best offer option. I did pick up that little car and I've got it sitting to the side in a bag. I'm probably going to lot it with something else. And right now I probably have about 10 ziplock bags that I'm just filling with like items and I'm going to see about maybe making a toy box or putting like the Disney items together and selling those. And I'm not sure what was in those tubes, but I just watched a video that Double T's Treasure sent me for This Is My Bolo about selling something and it was unexpected. So if you have not seen my This Is My Bolo videos, oh my goodness, you got to check them out. Basically what I do is I invite my Bolo buddies members. I have memberships on my channel so people can join if they have a YouTube channel or an eBay store that they're trying to get some attention to. And basically they join memberships for perks. And at level two, I do Bolo videos where they get to share a Bolo and then I shout out their YouTube channel or their eBay store. But I also do this thing called This Is My Bolo and my members send me a 60-second video talking about a Bolo item they sold. And it's just super fun to get to see other resellers in the community on a video all together sharing a Bolo item.  All right Duplo Legos right here. Bam. I used to leave these behind. I'd only get the small Legos but I have been doing really well with the Duplos. So there's different sizes. There's like I think the really big ones that are for little kids. I don't pick those up. And then the Duplos I think are more for toddlers. And again I do pretty well with them. So I'm basically filling this basket with all of the Duplos and you guys saw my listing. And then the many like tiny Legos I also pick those up and I just throw them in a tote for now and I will list them eventually. So I was definitely checking out that but decided to leave it behind.  So this video is about 35 minutes long. So you guys are going to see me dig for 35 minutes. I left in all the footage. A lot of times in my older Benz videos I would cut out a lot of the footage. And I asked you guys what you wanted and most of you said you liked the longer videos. So I try to keep them anywhere from 25 to 45 minutes. And usually when I go to the Benz I am there when they open and I usually stay anywhere between four and five hours. So a lot of times I will get two videos each time I go because I just have so much stuff. Showing you some of the stuff in my cart. That was a Beanie Boo.  Now I do have a video on Beanie Boo's. I call those my category videos. That's where I do a deep dive research into a category.  But most of them are bread and butter. So I just picked up every single Beanie Boo I saw just in case through it in my cart. And if you noticed I put probably 10 together and somebody will buy those as a lot. So I went ahead and lotted those up. Through that research video I talk about different ones that sell for big money. And I actually had one of my members, Stellar Seller Sam, who found one of the Beanie Boo's after she watched my video and sold it for over $100. So just really really cool that people can watch your video and then go find the items. I love it. I love it so much. So thank you guys so much for being here and thank you for watching. One thing that I've also noticed is Plush does almost sometimes better on Mercari. I did a Build-A-Bear, a big money Build-A-Bear video and I did a comparison between eBay and Mercari. And what I found will probably surprise you. A lot of those Plush sold for quite a bit more on Mercari. So if you guys sell Plush, definitely think about Mercari. This is a Lovie. I always pick up Lovies. They are, you know, they sell well. Now a lot of them are long tail but some of them just fly out of my story because a lot of times people are just looking for those. They're easy to identify with Google Lens and usually a good selling item. So I was talking about selling Plush on Mercari. I do have a link down below. It's a referral link. So if you guys are interested in checking out Mercari or Poshmark, on Poshmark you get $10 to shop if you use my link. And on Mercari you get $10 to shop when you join with my referral link down below. And if you sell $20 worth of, I'm sorry, if you sell $100 worth of stuff you're going to get an extra $20 to shop on Mercari. And what I typically do is I use my referral money to buy stuff to resell. So you guys can use that 30 bucks, buy something on Mercari to flip and make even more money. I did pick up this. It's just a bread and butter item. One thing I don't like about it is there's no battery compartment. So once the batteries are gone you would probably have to un-stitch it and if you want to put batteries in it. Picked up this little vintage koala as well. I love little vintage stuffed animals. Super cute. Realistic looking. Plush does pretty well. Again you guys please don't watch this and think that all plush sells super fast. A lot of the plush is going to sit. It takes up a lot of space. I think people watch YouTubers talk about selling plush and they run out and they buy a whole bunch and they're like, it's not selling. Yes, it probably won't sell fast. A lot of it sits for a long time. But I'm a patient reseller. I did pick up that little V-Tech Daisy car and those do okay. That's another long tail item. Like I said, I'm long tail. I'm okay with my items sitting. I put them in a tote. I list it and I forget it. That is what I do. I have been trying to refresh some of my items that have been listed for a little while. I did that the other day with a Taco Bell toy and it actually sold within a month of me relisting it. I did pick up that doorknob and I've got that listed down in my eBay store and when I say it sold within a month of relisting it, that item had probably been in my store for five to seven years. These little wood blocks have magnets in them and I always pick up anything that is magnet-based. They're educational toys for kids and I have a whole tote full and eventually I'm going to sort those into like categories because there are so many different styles of those magnets. So I'm building my lots right now. A lot of times I'll find like three or four. Sometimes I'll find 20. Sometimes I'll find one but I always pick them up and then just throw them in a tote and just like my Legos, same thing with those. Legos, stickers, and magnets. That's three things that I source at the bins and I just kind of hang on to that I will eventually get to. We are going to keep digging here. Are you guys seeing things that I missed?  Let me know down in the comments. I thought I picked that up but I haven't listed that yet and I thought I picked that up as well. So you know there might be a bag somewhere that has a few items that I haven't got to yet. So I apologize for that or I threw the items back in but I really feel like I grabbed those two items. All right we are going to dig here into this right is another item that I have not listed yet. It's vintage. I think those are power puff girls and they are window decals and those were vintage. I think those will do okay. I just need to get them listed and another item that was talked about in This Is My Bolo was by Nina's Jewels and they talked about window decals but their story is a little bit different. So that will be in the most recent This Is My Bolo as well. Lots of great bolos were shared over there during that video but the one that was shared last time had a lot of great bolos as well. Always, always learning from other resellers. I did pick this up. Anything vintage that is a raft or a pool float, I definitely picked those up. I just did a recent video of somebody that listed one and it sold for almost $1,000. So you guys definitely want to go watch my featured members what sold videos because these resellers in my Bolo Buddies Facebook group, when they share their bolos, they are bringing the best and I put those into video format and it is a great way to learn. So usually in the thumbnail it will say at the bottom, featured members share big money bolos. That is a good way to find them if you go to my YouTube channel and just kind of look through my available content. But lots of what sold videos, lots of category videos, my channel is basically teaching you what to look for, items to be on the lookout for, items you can hopefully buy low and sell high. So if you are new here, thank you for being here. If you have been here a while, thanks for coming back. Go ahead and leave me a comment down below and let me know how you found the channel. And let me know if you like this style of Ben's video. I know there's a lot of people out there that do Goodwill Ben's videos.  That is the main focus of their channels are Goodwill Ben's videos and they find some incredible items. So definitely go and sub those ladies up. All of these channels I'm mentioning will be linked down below, but we all have our own unique style. I do a voiceover and I pop up how I listed everything. Dumpster diva talks to you while she's at the Ben's and shows you a haul at the end. And a rural squirrel does challenges with other YouTubers. So she usually meets somebody at the Ben's and they have some sort of challenge to see who can find the best item. And she also does a small haul of what she got. So definitely check out both of those ladies. They're both, they have great content. So we're gonna keep digging here. And what's this? Nope, didn't get that. Always picking up those small toys. Do you guys source toys? Let me know down in the comments. A lot of people won't because they're usually bread and butter, but I've gotten 15 to $25 out of small toys and they're so lightweight that you can bundle them. You can put five or six together and sell them in small lots. And it's just a great, it's a great extra and they're easy to ship. That's one thing that I say about toys. I like them because they are cheap. I can find them at the Ben's. I can find them at garage sales. I can find them sometimes even at estate sales. And I can usually pick them up cheap and flip them for a nice profit. Do you guys pick up those shoe things to put inside shoes? I see them all the time and I feel like they're kind of heavy. So I leave them behind, but I would love you guys's feedback on that because I know a lot of them are vintage and they may have some value. It may be something that I'm looking over that I should be grabbing. Okay. Let's see what else we can find here. Lots of people, lots of people, especially when they bring out a new Ben. And if you've never been to the Goodwill Ben's, I will warn you the first time I went, I got in trouble because I didn't realize when they push out the Ben that you're not allowed to touch it until they walk away and say, go. And I was like, I had my hands in there and they're like, no, stop it. You can't do that. And I'm like, huh. So let me know if you've ever been Ben's busted. It's an awful feeling. It's so embarrassing. I like to tell people now if I see them going to grab, I'm like, wait, wait, wait, you're going to get in trouble. I do it in a nice way. You know, I don't want anybody to think I'm trying to boss them around or tell them what to do, but they will yell at you. They'll tell you, hey, get your hands out of there. We haven't, you know, they're, they're trying to get the carts in place. They have to lock them. And if we're digging before it's time, that's really probably pretty frustrating for them because they need to do their jobs and make it safe for us to dig without the items rolling around or the Ben's rolling around. So the people that work at our Ben's are fantastic. Super nice. I mean, really they are, they always are really nice. I always say hello to them and I thank them. So you, you know, thank them. They're working hard. They're bringing out those Ben's and they're filling them and that's hard work. So just say thank you as they're walking away. It's really simple to do and I'm sure that they really appreciate that.  All right, let's see what else we can find here. That plush, whoo, not grabbing that one. If a lot of times with white plush, I'll just skip them because they are dirty and I do not want to clean them. Now, if it's a big money bolo, I'll probably grab it and take the time to do that. But a lot of times I'll just leave anything that's white or cream behind. They will yellow. Pencil cases, I do check them. I'm looking for Lisa Frank or vintage advertising, stuff like that. I did pick up this pen and I gave that to my husband. My husband likes those pens and pencils. So I did actually find something in that one, but that one is a hashtag keeper. I am, I thought I got that, but I must not have. This is a little dinosaur. Again, small toys, pick them up. I don't want to leave them. I don't want them to go to the landfill. I just love little toys. So a lot of them are sitting in a tote that need to be listed and I, they're just, I don't know. I can't help it. I can't leave them behind. You guys, let me know in the comments if you think I'm wasting my time. Those right there, I think the one was from the Incredibles and I, maybe the other one was Monsters, Inc. I will probably lot those in a small lot of Disney toys. Also, if you see the ones that are small like that, you can put cake topper in the title and that may get you some extra views and possibly a sale on your item that you wouldn't have normally have gotten. A lot of times if people make cakes, they will purchase those, wash them up and put them on the cake as a cake topper and then their kids can just play with the toys afterwards. This, I thought I bought it, but I can't find the listing. So I either haven't listed it yet or I put it back. I can't recall so much stuff and so many hours at the bends. It's hard to remember sometimes what you buy and what you don't buy. I've got about five or six bags of stuff that I still need to list. So there are going to be a lot of Goodwill Bins videos coming your way. So stay tuned. Sometimes I just get a lot of bread and butter. This video is mostly bread and butter. I have another video where I have already sold over a thousand dollars worth of stuff from one day at the bends. I just found a lot of Bolo's. Does that happen very often? No, but when it does, it is super exciting. And some of the items in that video, I had no idea they were Bolo's until I got home and I did some research and even then I was like, I don't know. I'm going to auction this one and see what happens. So I talk about that in another Goodwill Bins video. So here's some more little toys that can be used as cake toppers. See how they have the base on those? Those are definitely great for cake toppers in the title. Here's some Sesame Street. I think I got that one. I can't remember. I have not listed it yet. It wasn't complete, but I just thought it was kind of cool. So kind of like an ephemera item, their vintage old coloring books, stuff like that. Those I left behind, maybe I should have grabbed them. Let me know what you guys think down in the comments. And a little toy. Again, identifying some of those small toys is tough. I do use Google Lens. Google Lens is free. I have a video on it. Type Bolo Buddies Google Lens into the YouTube search. You can pull that video up. I will show you how to use Google Lens. It is free. It is a free tool that every reseller should have on their phone.  A lot of times you can scan it and like scan an item and it's going to take you to the different platforms the items listed on. It'll also show you worth point listings. If you guys don't have worth point, I highly recommend it. It took me a long time to get it because it's kind of pricey. But I do have a referral link down below. If that's something you're interested in, it will help you make more money on your items because you'll be able to research and know the value of those items that you can't find on eBay in the sold section. Terrapique is a great free tool that you can use. But worth point, it has made me a lot of money. You can search Bolo Buddies worth point to see how I use worth point to make extra bucks. Extra money. I do believe in investing in my business. I don't use a whole lot of things. I don't tell you guys about a whole lot of things. I only talk about the things I use and I do have all of those things linked down in the description if you want to check them out. And most of those are referral links, but they are things that I use. It's not just stuff that I have a referral link for it, but I don't use it. I use these things that I talk about. So, all right, you guys, we are getting near the end of this video. I just want to say, thank you again. I think I got that little thing. Did I pop up a screenshot, that little plush? I can't remember what it was called. I think I listed that. Again, thanks for being here. Thanks for sharing your knowledge. If you posted something down in the comments, timestamp, thank you so much. Let me know again in the description how you found the channel. Leave me an emoji of something. If you don't have really anything that you saw that you would have picked up, just tell me how you found the channel or leave me an emoji. Just leave me a comment. That definitely helps me in the algorithm. If you want to share the video out, that would be awesome. And hit that thumbs up if you enjoyed the video. If you have any constructive criticism or feedback, feel free to put that down below, too. I don't mind if you guys give me a feedback on maybe something, a preference you have or something like that. But so far, this is how I have chosen to do my Goodwill Bens videos, and I hope you liked it, and I hope you will watch another one and check out some of my other What's Sold videos. So thank you all again so much, and I will see you at the next one. And I'm just going to do a little more digging here, and this video is going to end here in about one minute. So thanks again for watching. All right, I'm going to add some sound for the Goodwill Bens. So if you've never been there, this is what it sounds like. You guys let me know if you like hearing the videos with the sound in them. Okay, there's a few more items that I do pick up before the end of the video. So stay tuned, but I'm just going to let you guys listen to the sound. You'll see a few screenshots and watch me dig for about, I don't know, another minute or so. Thanks for watching.


guys I think I got it after maybe an hour of messing around so this is the gun I used to use for fluid film okay good gun just this kind of a stiff plastic line it kind of sucks should be more flexible anyways I wanted to use this that's the wand I was talking about or actually this is the wand but I want to use this so I have the 360 degree mist spray with just a can right but that wouldn't work it would just drip down obviously that's not gonna be good for spraying inside of the frame so I took this end I attached it to a very flexible rubber even smaller hose then took a straw taped it up here and attached it to the can or the nozzle of the spray can and still just drips down no mist no good so decided when I emptied this out I had to warm this up took me like half an hour to empty this out clean it out from fluid film we don't want that and from this almost entire can well maybe up to here we are right now up to here with Mzaio what is it even called MP MP let's call it MP it's not gonna be the very first test of seeing if we actually have missed now what there you oh yeah are you seeing this nice this is what you want machine they go spray this today at that same shop I was at before but there's gonna be people there so there's only people there today it's a working day it's a business day I won't be able to show it but I'll go over what I've done then and where I stuck my nozzle in but look at this this is a kind of a brownish tan color it's already dropped up in here this is gonna get you know turn into light brown I guess I don't know we shall see so all of it is done in the rear including the inside of the all the holes in the frame in the floor just everywhere okay inside these everything when I meant when I said everything I meant everything gonna spray a little in there or maybe it's already sprayed I don't know see a little rust in there difficult with no getting there with the paint brush with the paint brush kind of made a mistake of spraying this back plate and I forgot that I want to know I'm gonna be doing bearings on this side so this is gonna be a part and I was gonna do a touch up with the black paint and I didn't finish spraying the wax on this side but I did on this side so yeah I'm gonna have to clean this I don't know we'll see anyways guys so some of the difficult stuff I'm gonna get with the other gun but this is looking just awesome okay we got a dry spot there kind of hard with the cannon and a straw getting on the top of the frame there and along with the fuel tank you know I mean some of the mist I'm sure ended up there but sprayed all that I mean break I sprayed everything guys this some of the exhaust the transmission tunnel there the transmission pen the engine oil pan brake lines all this here all this here was no not the shock well the shock I guess got some of it the mounts or control arms didn't spray here at the front because we're gonna be doing the radiator and stuff I need to touch up some stuff like this here but the lower beam here or crossmember remember this was rusty all the bolts I'm sure I missed some stuff here dry floor there okay I got a spray in there too inside the fender there on both both sides we're gonna do that with the wand look at this rear diff this whole axle I mean I'm gonna clean the rims on the inside so not worry about that they are they are dirty this stuff is just sticking to the dirt doesn't matter still not done I'm gonna take the wheels off so I get better access you know behind the the back plates there again and this uses a lot of this stuff I mean a lot I am through four cans am I almost oh what's this unacceptable hi guys you get the idea trying to get everywhere sprays nice I gotta say kind of want to finish in one try because it dries up and then you kind of on the black at least you can't tell where you already sprayed you know I'm gonna continue once I get to the wand we'll come back okay guys I'm only gonna show you how it sprays on this side because it gets everywhere you know in five seconds you're in a cloud literally we'll see I need two hands for this check this out this thing all the way this is that round two we're stuck all right you get the idea guys I'm gonna continue maybe you probably don't see this but there's a lot of dust like mist I guess all right I'm basic basically finish this I'm gonna turn my attention to the doors we find each hole here and is that vegetation okay I'm probably gonna just try and blow this out first or maybe not I'm not gonna do the doors just now okay what I'm gonna do because I found the same kind of dirt in the hatch I do have to take the door skins off to do the door seals I'm gonna clean the inside out and then spray that stuff in there that's what I'm gonna do okay all right so let's work for today then