to call toward the annual meeting of the Allenten Housing Authority at 6.48. Just a quick roll call. Brian? Yes. Gar? Yes. Urella? Here. And Joanne? You're on mute, Joanne. Mute. Here. Okay, great. Okay. So, annual meeting election of Chairman is the first piece of order here. So, yeah, go ahead, Gar. I'd like to nominate Brian Conner for Chairman. Okay. Do I have a second? I'll second that. Thank you for your room. Okay. Any discussion? We go ahead. All right. All in favor, Brian Conner as Chairman of the Allenten Housing Authority. Do you know what the question is? I'm sorry. Can I ask a question? I'm not sure, John. I just wanted to ask, if a person is a side by the state, he's not an elected official, is there a conflict of interest being a chair? Because I see a situation where... I'm sorry. All right. Say it again. Say it again. Say it slowly. I didn't unhear it. I understand you. Say it again. Who's asking the question, so... Who's asking the question? I'm sorry, Zuzia. Regina, oh, sorry. My question is, if a person is a side by the state as a rep, and he's not an elected official of the town, which selects a board, isn't there a potential dual responsibility or conflict of interest? Wait, wait, wait. Let me see. Does that have anything to do with here? You're saying, if somebody is a representative, a state representative, and is on the board, we don't have anybody who's a state representative who's on the board. Brian is the representative of the state, and everybody else is elected by the city. No. There's no conflict of interest there. He's appointed by the state, but he's a member of the Allenten Housing Authority Board, and it's not two positions. It's only one position, and there's no conflict of interest. Okay, thank you, because I was thinking, if a tenant has a problem, and it can't be resolved by the AHA board, and they're told by the state to go talk to the state rep, that would be the position of the chair, and he's wearing both hats. Who does he side with, or who gets the best representation of the state on the AHA way? It is not a conflict of interest. There's no problem there at all. Thanks, Brian. It's all in the snow. Thank you. Thank you, Regina. All in favor, Brian, on being the chair. Yes. Go in. Yes. Viarella. Yes. Brian. Yes. And Nick is a yes, so it's unanimous. Congrats, Brian. Thank you very much. A piece of order is the election of vice chair. Do I have a nomination for vice chair? I'd like to nominate Joanne Preston. Do I have a second? I'll second that. Thank you, Viarella. Okay, all in favor, Joanne Preston is vice chair. Gar. Yes. Joanne. Yes. Yeah. Viarella. Yes. Brian. Yes. And Nick is a yes, unanimous. Congratulations, Joanne. Last piece of order here is the election of treasurer. Do I have a nomination for treasurer? I'll nominate Gar. Gar. I'll second it. Again, thanks, Joanne. All in favor, Gar. Treasurer, Gar. Yes. Joanne. Yes. Viarella. Yes. Brian. Yes. And Nick is a yes, that's unanimous. Before we adjourn, I just want to say thank you publicly to the town of Allington for re-electing me for the next five years. And I really appreciate it. I'm honored and I'm humbled by your support. So thank you again. And I promise you I'll do the best I can and I will be available for anybody that needs your help or needs our help. So thanks again. So do I have a motion to adjourn? Motion to adjourn. Gar, do I have a second? I'll second that. Viarella, thank you. All in favor to adjourn, Gar. Yes. Go in. Yes. Viarella. Yes. Brian. Yes. And Nick is a yes. So Brian, I'm going to turn this over for you to take the regular meeting. So thanks everybody for a great year. Thank you all for your confidence and we've got a lot of good things to work on as we go in the future. However, I think my clock says 6.54 and we've advertised for seven o'clock start. So we've got minutes. We got a anybody want to sing a song or something? Congratulations to all of you. That's great. Yeah. Brian. Brian, it's Gar. I just got back from Nashville. You want me to sing? Oh, yeah, definitely. Yeah. Yeah, they're not in Nashville. That's for sure. My daughter was down there. Yeah, they don't do. I didn't get over there. We're going to get it. Yeah, she was horrified because nobody's wearing a mask down there. And she had been vaccinated. But yeah, that's always a fun place. Oh, yeah. I've never been to Nashville. We did in New York City once and in New York City, the bar drops, but in Nashville, the note drops. So it's kind of, yeah, it's a crazy place. Yeah, that's cool. Yeah. At Drake, I want to say congratulations, Nick. You deserve it. And to Jack Nagel, congratulations. You deserve the promotion too. Thank you. Appreciate it. Thank you. Thank you for your support. John Ward, do you have a comment to do? Yeah, I do. Once again, I will congratulate everybody who won their position in the last election. But anyone who submits that it was the town that elected them, there are 30,000 people registered to vote in this town and only 3,000 of them voted. Yeah, 6,000 voted, John. 6,000. I've got about the people who won. The winners got 3,200 votes. That's not a town. That's a small abysmal fraction and it's an embarrassment to the town of Arlington. That's my comment. Hi. I mean, I think that's an ongoing problem here. Of course, if it's a presidential election, you seem to get a lot more people. But this is not a new problem to a small town. But that doesn't excuse any of it. It might as well educate people on voting then. Maybe not enough people know about it or understand why they want to get involved. Yeah, the town of Arlington has an elections modernization committee and they've done absolutely nothing.  It does nothing to promote people voting. And it's really another sinister attack on our democracy. The people who don't vote in this town should be ashamed of themselves. Does anyone know what's close to 18 and 25? I feel like a lot of younger people haven't registered to vote. Well, yeah. Yeah, I don't know if anybody's ever studied that. It'd be an interesting project. But it's not known, that's for sure. That doesn't make it right, Mr. Conner. Well, I agree with you, but you're making it. I voted too, John. Anybody who accepts it as part of the problem and not a part of the solution. John, you should run for Selecman. What is the solution? Run for Selecman, John. And you might have a solution to it. If less than 51% of the people that are registered to vote do not vote in an election, it should be considered invalid. And that post will remain vacant until 51% of the registered voters show up. That's one way. Those posts should remain vacant until a democratic number of people vote. Yeah, you can put it into a warrant for Tom meeting next year. There you go, John. Yes. That would be an interesting debate. That would be, yeah. Yeah. Can I make a comment to this, please? Yeah, one minute left. We have one minute left, John. Brian, it's 6.59. Okay, I have one minute. John, I agree with you wholeheartedly, but this has been a very, very trying year for everybody to get out to vote. It was very difficult. I signed up for absentee ballot and never got on from the town. So that's the town's problem. I agree with you. Education with voters needs to be heavier. And that's all I need to say. Got another 30 seconds if you want to say anything else. Nope, that's it. Okay, so I have seven o'clock on my computer here. So why don't we open up and begin the regular meeting of the Allenton Housing Authority? Today's April 27, 2021. And with an agenda, at one point we are going to go into an executive session. When we do that, we would ask that everybody drop off the call so we don't have to re, the board members re-log on to this call. So first things first, call the order. So let's do a roll call, even though we've got one already. So, Nick? I'm here. Yep. Bar? Yes. Are we in? Here. Thank you, Ella. You're on mute. Here, sorry. There we go, there we go. Thank you. Excellent. Thank you, and Brian's here. So first up, local tenant organizations, presidents from the organizations. Pam, would you like to add something? Pam House, yes. Pam House of Winslow Towers. First of all, congratulations to all the new chairman, the chairman and vice chairman and treasurer of the board. I know we're going to get a lot of good things accomplished. Congratulations, Nick, on your win. The only problem I have is the slowness in, which will probably come up under project updates, the windows. It's a big problem now down here, considering it's stuck for the past two weeks. So I think that is going to be a big problem when it comes and what's going on. But other than that, I have nothing else to bring up. Okay, great. Kathy, anything to drink? Well, I'd like to say congratulations to all the new ones. You all deserved it. Whether or not 50% or 20% voted, you won. And that should be it. But I have something with Pam and Brian, the committee that we're on for the daily. People here kind of feel slighted. They understand that you're going to name the Joseph F. Daly Learning Center. But if they want something here, they want to know if we can change the regular common room to the daily room. Because they feel Joe and Janet lived here, that we should have something here also for them. I think that's a great idea. And maybe it should be the husband and wife team and not just the Joe room. What's your thought on that? Well, we're going to go to Daly's room. Oh, Daly's, plural. I see. Yeah. Yeah. How about the daily double room? I like that, too. Somebody else said that. Who said that last time? I think it was you, Brian. Joe, you're going to have to say the daily double, didn't you? Sorry, that was Joe's favorite line, daily double. Yeah. I think that's an easy move if somebody wants to make a motion. Well, Brian, if I may, it's not on the agenda to do that. I think it's a great idea. I'm not being negative about it, but I think that you probably ought to put it on an agenda right and then you can vote for it that way probably next meeting. Wow, who has all the quarter? I think it's Marie, mute Marie. Why don't we put that? So, Jack, put that on the agenda for next month. And that's a great idea, Kathy. So, we'll discuss it next month, and we'll come up with a motion. That'd be great. Thank you, Brian. Pam. Pam, did you say something? Yeah, I forgot to bring up one thing. I know that the board voted to give us free washes and dryers until June 1st. That's a month away. Are they going to continue doing that? Or are you going to put it back on pay? I think we're going to discuss that since it's not on the agenda, we'll discuss it at the next meeting. So, we'll put that on the agenda. Okay, thank you. Yeah. And that brings up a good point, folks. As we go forward, if there's, Pam, especially in the presidents, if there's things like this, if you could get them to myself or Jack, seven days or, but I think we have to post, it's 48 hours. But if you can get them a week in advance, then we can get it on the agenda so we can discuss it and come to some conclusion. That would be a, you know, and that goes for anybody on this meeting. Then we could put it on there. I forget that we have to have it on there before we could discuss it and vote. So, I don't see the presidents of QZAC or Chestnut on. Is anybody on from there? Okay. General public, now as we go forward, so we can kind of keep this under control and we don't want people stepping on everybody. If you could put something in the chat that you want to speak, and then I'll go through and recognize you so we can at least hear you and give you a moment to speak. So, if anybody from the public wants to speak, fire off in the chat, and I can acknowledge you and recognize you. And that goes as we go forward in this meeting as well. That's the best way to do it. So, do we have anybody in the general public? Yes. I don't see anybody in the chat. Yes. So, I see an excuse me. I don't RC. So, somebody named RC. Yes. Hi, it's Rachel from Monotomy Manor. How are you? You're good. Thank you, Rachel. Hi, everyone. Good evening. I'm actually wanted to just address the Tenant Association. So, Monotomy Manor has been with that one for seven maybe plus or eight years. So, three of us have taken it upon ourselves to form an organization to start an election to get a Tenant Association running. So, until then, in turn, there's three of us that would like to meet with you on a monthly basis like the other Tenant Associations are because we really don't think we can wait that much. Like there's a lot that needs to be addressed down here and we don't feel like it's something that we want to bring to these meetings. So, I think I saw on your site that you guys meet once a month on like a Tuesday, Wednesday, Thursday. So, I think there were two days that were not, I can't remember the days, but there were two days and we'd like to take one of those days to meet with you or maintenance. I don't know who it is we meet with. Yeah. So, before we jump into that, let's give you an update on some things that we've worked on for to help with this association. I know Fiorella and Joanna have been busy myself and also Miriam has helped out a little bit on the- For what? Okay, because the Tenants Association is strictly, it has nothing to do with Arlington Housing Authority. I mean, it's its own entity. Which you're correct, but let me, let's give the floor to Joanne and Joanne. Can you go over Jack Cook, please? Go ahead Joanne. Yes. First Rachel, I'm really glad you started talking with residents because that's the beginning of working towards the Tenants Association. I think though there's a little confusion, what we decided on is that some of you who are organizing, we should, until there's a Tenant Association, that one of you, and then we were hoping a rotation of you, one of you could attend the maintenance meeting with the other residents of the association and the head of maintenance. And I believe, I should check with Jack, those- I don't, I get them. Okay. So that's the- I'm sorry, let me take her up. That's different from organizing the Tenants Association except that the people who are beginning to organize, we thought we shouldn't wait for a Tenants Association until you can meet with the maintenance meeting. So if you want to go next time, and then somebody else from your group or from at large, would you like to go to the next- Joanne? Yes? I think I just said that, right? I mean, exactly what you said, I definitely want to do that. So there's three of us right now that are working on it, and we will rotate if we need to or we would all come together. That needs to be whatever needs to happen. We just want to be at that next meeting. Yeah. In order to have a Tenants, the beginning of a Tenants Association, everyone has to be notified, and everyone has information. But one thing we've decided to do is to ask Jack Cooper, who you may know, who, at the Mass Union of Public Housing Tenants, to have a Zoom session, in which we let so that everyone can come. It's an information session on how to work towards getting a Tenants Association. Now, what's different? I used to be the head of a Tenants Association, but it was just we called a meeting and we had a Tenants Association, but it's very different in public housing. The advantage is a Tenants Association and public housing have many more rights by law than just an ad hoc Tenants Association. But they also have a very, very strict, but regular protocol on how to form one. And that's what Jack Cooper will address in two weeks. It's going to be in the weekend of May 15th. Joanne, I already contacted him, and I'm waiting to hear back from him. We've been playing tag. I already contacted it, Mr. Cooper. We have an official... Right. I just wanted to let you know that that's on the books because I do want to do this the right way. I want to make sure we can get the help we need down here and... It's overdue. And I applaud you for having started this, but... Also, it's been asking Marianne as well. One of the regulations is before even there's a committee to plan the election is that every tenant has to be notified. He will go over all of these rules because if we don't do it the right way, the state won't accept it. So we want to do it the right way. And we should have leaflet out within the next week, detailing that. And also keep reaching out. We want to include as much as possible everyone in being involved in forming the Tennis Association. So, Joanne, it's very... Do you have a... So I believe Janet has an email list of everybody. This is something you and I have talked... I mean, I guess we'll talk about this, but it would be nice to have that information to be able to maybe a layout so we know who we're speaking with. You know what? That's not for this meeting. I can address it in two weeks when we speak with Mr. Cooper. So I'll wait. So there's this tension. It's like when I had a regular Tennis Association, you don't have the landlords organizing the Tennis. So there's a tension about whether we can give up emails because they're all private. And that's something that Jack Knuckles knows all about. He goes all over the state talking with Tennis organizations. So I think we're on our way. And thank you for bringing this up. Let me just add that what's been done is there's been a flyer written. Viorella has edited it as well. Joanne has edited it. Mary Ann's edited it. I took a look at it and played with it. The flyer is an announcement that would go out to every, we would have the staff drop it at every household, every mailbox. And it would say that on May 15th, that such an, I'm not sure the exact time, that there'll be a Zoom session put on by Jack Cooper to explain to everybody, and hopefully a lot of people will log on, rep the association, how the whole thing works. And he's an expert at this, obviously. And he's not, he's a broad employee.  And hopefully, and I think Joanne asked him, he would help work with you guys and guide you through the whole process and hopefully end up with an election sooner than later. So that's where it is. I'm being honest that you were doing something at the same time, but it can work together fine, I'm sure. So Brian, my concern is that it's very multicultural down here. I think it's, it's very diverse and not everybody speaks English. And so you're putting fliers out for people that don't understand what's being said. We need interpreters. We need to help us find somebody that can interpret. We're actually discussing that too, for maybe a QR code on the actual flier. So when the person scans that, they are able to go. Yeah. So we're definitely, yes, that's definitely something we're taking into consideration. All right, but what about the scan code? Are you gonna be able to write or let them know that that's what they need to do? That would be helpful too. Well, that would be the point. So then you scan the code, you're entering the flier and then you need it in a different language, some instructions and how to do it. Again, it's not hard to communicate. I know what you mean. It's not hard to scan a code, but some people don't.   So I'm just concerned that, you know, we want everyone involved. I mean, I think as long as everyone gets the flier, everyone gets an email while we're delivering this flier, if, you know, I don't know, if we can knock on the door, see if the person speaks English or not, it's hard to really include everyone in that way, but we're really trying to do everything right. And I'd like to help with that. I'm happy to pass out fliers with you. I'd like to get it going. Can I comment? I think I was going to say Jack Nagel at Drake Village. Every time we have something going on, Jack makes sure that every flier is done in a different language and we know where to pass them out. So everybody gets the same notice, but he has it done in different languages. Right. Yeah, and I think we're certainly going to do it in this case. I mean, we're going to make sure that, and I know Jeanette must know the different languages we need and so forth. So obviously the idea is to make sure everybody who gets the flier who lives there understands it and can attend the Zoom meeting. And this Jack Cooper can help put this, make this in motion and everybody work together. And sooner than later, we don't want this to drag on. That's why, go ahead, Joanne. Well, I just want to say a great help is that it's a family. It's for families. And usually there's someone, often a child who's in school who can speak English, who could tell them about the scan and help them understand it. So that's another resource, at least in my experience. I talked to eight-year-olds and they translate for their, for their parents when I've been down there. So that's, that's another help, I think. Just to sum up this discussion, I think, as I'm looking at some of the comments. So yes, we are going to work on the languages, the interpretation, and that sort of stuff. So we'll take care of that. And I think, Rebecca was it, I'm sorry? Rachel. It's Rachel down in the right corner, yeah. Rachel. And I think, I see no harm in having Rachel take a look at the draft and see if she's got any input. I mean, it's a simple, simple notice. And we try and make this thing happen on May 15th, assuming that Jack Cooper can do that data. I think Joanne is trying to confirm that for herself. That would be great. Thank you. And in the second to that, as we spoke earlier, yeah, I don't think it's a problem with having you attend the president meetings on the maintenance and that sort of stuff. You should get in touch with Jack, Nagel, about the time and place. Right, right. So I was, I was, I was privileged to meet Jack the other day, Janet. I can't come, no, excuse me, no. I'm on a meeting, hon. Sorry, it's one of the kids, one of my kids. So I didn't meet Jack and so it was nice to meet, it was nice to meet you and it's good to know that. So I will, I already met him is what my, I got sidetracked. I can't think of what I was saying now because she was there. So about the time, maintenance, that's what you wanted to know. The maintenance meeting is Rachel. Yeah, no, I think we got that, but Jack, someone had just said that you're the person to talk to you about it. I'll follow up with you tomorrow, Rachel. Wonderful, Jack. Thank you. Any other public comments? I don't see anybody in the, I have one last comment to make. Mr. Connor, go ahead, John. On the website, there's a notice for the annual plan for fiscal year 2022. It suggests that the housing authority will consider the concerns of any local tenants organization. Well, the fact of the matter is the tenants organizations haven't had a chance to meet for over a year. How are the residents supposed to contribute to this potential information that's being sent to the Department of Housing and Community Development? And how are the tenants' associations supposed to get together and make any reasonable submissions of their concerns? Well, two ways. Number one, the presidents attend these meetings. In number two, presidents attend the maintenance meetings. So I mean, if they have issues, they've certainly brought them up.  So I would assume... That's not true at all, Mr. Connor. You're making a guess. That's a guess that you just made.  She makes herself available. Some of us know who she is. She does a good job of what she has, but not everybody knows. And there is not one piece of information in this building that submits, that suggests that she is our president and that suggests that we have an opportunity to present our concerns to the Department of Housing and Community Development. And somebody needs to get a grip on this because your suggestion that just because the presidents meet, that doesn't represent... They don't know what the people here are thinking. John, it's very clear that you know who the president is. So if you have a suggestion, you bring the panel. That doesn't answer the question. Can I say something? The Tennis Association is there to take responsibility of the tenants to then communicate with us. So if there's an issue of people knowing who the president is or not knowing who the president is, then that is the presidents and the committees and everyone's job between the actual building to communicate with each other to figure that out. So we can only help to some extent to communicate with the presidents, but at that point there has to be communication within the building. Right. Can I make a comment also? Yes. John, I agree with you wholeheartedly. There are a lot of people that do not know that I am the president here, but we haven't had a meeting and we have had 17 apartment turnovers since last March. And when you can't have a meeting and send out a flyer, I will put together a flyer and ask the housing authority to print it out and tell it to inform who the offices are at this moment. So if they have any concerns or questions, I have a suggestion box downstairs that they don't want to make their name known. They can put it in there and I will address it with the board or at the president's meetings with maintenance. That's all I can do at this time until the board says we can have meetings. That's a good idea. It's a very good idea. And we should also have some means of the tenants knowing who the presidents are and how to communicate with them. I mean, I don't believe for a second that the presidents of the associations want 100 people knocking on their door. At Drake Village, we have Boris Posting who the president, vice president, secretary, treasurer. We have it posted behind glass by the bulletin board so everybody can see who and where to go. Well, we need it here. I'm glad to hear that it works like that, but it's not the case. And I've spoken to Mr. Nagel about this. We need to have some kind of a communications network that allows the tenants to communicate with the tenants association president. The president needs to have... I as the president go from where the tenants want need and then I go to Jack directly. So basically, I'm the intermediate between the residents and the building manager. That's exactly how it's supposed to work. We're supposed to have better communications all the way around. And the sooner that happens, the smoother the operation will work and it'll be to the benefit of everyone. So, Pam, is there... John, I will try my best to do better. I will try my best to do better for you, John. It's just a matter of us being... It's a question of everybody finding out a way to communicate with our president, either from an email, a phone, and it should be posted someplace where people can see it. Pam, can you put it down on the bill? Thank you. Any other public comments? Okay, I would ask at this point on that you put it in the chat if there's something that you want to add to the discussion as we go forward. Rachel, did you raise your hand there? Yeah, I just had a couple, two more things. One of them is, can you guys... I mean, I doesn't have to be at the meeting or it would be nice to know, what's the process of getting into housing? Is there a formal process from start when you fill out your Section 8 application slash housing to getting in here? I'm only concerned because since maybe November, there's about at least seven, maybe now only five, or more bacon townhouses down here. And I'm just curious as to how that works. Jack, you want to address that? Yes, I mean, yes, there is a formal process to get into stated public housing. The way that the state has it now is there's a centralized wait list and the acronym for that is CHAMP. So this system has been in place for about three years or so and there's been a lot of difficulties across the state in regards to the redundancies and issues of how much staff time and how much time it takes the actual applicants to get documentation. And so it has created some delays in regards to going vacancies. We are advocating with the state right now to lift some of those restrictions to create a more efficient and effective process. But in the meantime, we are working on this and I hope by the time we meet at the next meeting, those vacancies will have been cut drastically in number. That's interesting because I was told by someone from here that there's no wait list, that they can't find people to come in here. And so that was why I was asking, I was a little, I just didn't know how the whole process. So yeah, okay. Yeah, and just to further clarify that, I think maybe the confusion with not finding people is sometimes it's because of the way the wait list has been structured, there's a lot of non-response. There's a high reliance on the prioritization of applicants. And what ends up happening is that there's a lot of return mail and a lot of non-response, which has slowed the process. And I think that if you hear comments like that, that would be what that's in reference to. Okay, I mean, I'm trying not to be around the bush, but we're just hearing a lockdown. We live down here, so we hear a lot. We also see a lot. We see people getting in here after seven months on a wait list. We see people getting in here 10 years on a wait list. There's no rhyme or reason, and there should be, because people deserve to be in here if it's their turn to get in here, not preference over someone else from gender rate, anything. I mean, it should be that way. So it would be nice to, when we connect tomorrow, maybe, we can, you could tell me a little bit more about that. Not a problem. And then the last thing I wanted to just bring up, and it's more monotony, man, are like, someone donated a basketball hoop net for us. And so I didn't go ahead and ask if it would be okay, but right now we've got about the whole, all these guys playing on it. And I just want to make sure it's something that we can keep. And it's not hurting anybody. I check with the neighbors. All the neighbors are okay. No music is allowed. So the boys and girls aren't allowed to play. But we did see four stakes put in around the hoop today. And I just wanted to check in and make sure the board knows. And before I continue to keep it up, make sure it's okay that the kids are playing. So I just wanted to get your thoughts on that, if that would be okay. I mean, I think this is, and this is where the benefit of a tenant association comes in. Yeah. Because I've talked to many of our board members. You know, if you had a vibrant tenant association and you came to the board and said, listen, we'd like to put five basketball hoops up from here, here, here and here.  And then we're even talking about, you know, picnic tables and things like that to make it a different environment than community got and that sort of stuff. So I mean, We've got top. Yeah. Okay. Sorry. You know, I mean, I've always talked in the past, but we're going forward from this point. And so, I mean, I think, but I do think that, and again, if we had a tenant association, the proper way to do it would be, we had the president contact now Jack and say, listen, this is what we'd like to do. And you get it officially blessed before you put it out there. I don't think it's a big deal. And I'm sure you wouldn't think it's a big deal. But it may be a good idea to put many of them instead of just one. So, well, yeah, that was our, that's hopefully a goal for us. I mean, this net was meant for me and my twins and someone else saw it. And now every kid in the manner that plays ball plays back here because there's a place to play. And so it would be nice to have more picnic tables that are not really, you know, new picnic tables and some, we'd love to get that going down here. Everybody would support that. Right, right. And I mean, you could do ping pong tables. You could do all sorts of things. And that would be great. But that's, I mean, and really that's, that's the nice thing about a tenant association is come up with these ideas and, and, but that's certainly a welcome change. Any other public comment? Again, if you've got anything going forward, just put it in the chat. I think these are more just, as I look at the chat, they're really chat amongst you and not necessarily a question I don't see yet, but. Excuse me, Mr. Connor. I had a Elizabeth Dre. I had a question in the chat. Thank you. First, I want to congratulate Nick on your election win. Congratulations. Thank you, Elizabeth. That means a lot. Absolutely. And secondly, at the last meeting, it was discussed that the budget would be made available to the public. And so I'm wondering if that has been done yet. And I also wanted to notice, to note again, that there are no minutes from 2021 on the website. So I'm wondering when I could expect those things to be posted. Thank you very much. Now I see you at 7.18. Sorry about that. I didn't see it.  I think Jack, can you work on those? I can. Yep. Yep. Cool. You know, I think we can get them certainly posted before the next meeting. I don't think it's, you know, I think we described before, we have a webmaster that doesn't work for us. So it's a matter of communicating and passing the data to him. So, but I think Jack will take care of that. Thank you. I have a question, please. Me. What is your name, Me? My name is Lisa. I'm down here in Monotomy Manor. And my question is regarding the pest control. I know at one of the meetings, maybe two, three meetings ago, that John had said that they had just signed a new contract for pest control down here. And it obviously is Charmin X because I've seen them. They came to my apartment one time. It was a few weeks after that was signed. They came to my apartment. They were wonderful. And they obviously see that I have, I have my, I call it my little visitor under one of my kitchen cabinets.  You know, we're rotating. And I forget what he said the schedule was, but it was basically I'd see him like once a month. And then about a week later, somebody from Charmin X came back and it was a supervisor. And she said that she was just checking to make sure that, you know, he had done what he was supposed to do. And she was just making sure she said, she had to check everybody to see if there was evidence or not so they could figure out, you know, who they were going back to and who they want. I was one of the people they were supposed to come back to because again, I have a visitor. And I've never seen anybody again. So I know Charmin X is on the property because I've seen them, but I don't know how this works. Like I was under the impression that it was like going to be a monthly thing. And then nobody has ever come back. And it's been probably two going on three months now. And I don't know if I'm supposed to be chasing like Janet to put me on a list for somebody to come back or if it's just like they obviously see that I have evidence that I have mice and before it gets out of control, like they keep me on the rotation. So how does that work with these contracts? So why don't we do this? Why don't you, and I don't want to give a unit number here. Why don't you email Jack with your information? We'll give you tomorrow. So give me your unit number and he'll follow it up tomorrow. Yeah, absolutely. And you can find my email on the website to where it's at. Just chain ankle at Allington housing. Okay. At Allington. Okay. Thank you so much. Okay. Let's move on to project updates. Jack, do you have anything? Yes. So the Winslow Towers window project is going to be starting back up tomorrow full-time. The issue there was there was a little bit of going back and forth between the contractor and the manufacturer that come to a resolution. So we're able to move forward. We'll be in touch with the contractor in regards to a schedule. Once we get that schedule finalized, we will post it for the residents and we'll make sure it's in much larger form. Great cottages. The project is moving along. They're just about done with the first three cottages. They've already started to move on to cottage 22 and they'll be starting the next, the additional two shortly. At Chestnut Manor, the parking lot was just repaved. And I was just told that Monotomy Manor, there'll be a landscaping contractor coming out to complete some spring cleaning, which will include not only the grounds, but the stairwells, which will be of great help down there. As far as some other news, we just completed the second dose of the COVID-19 vaccine for our senior low-income housing residents. Around 250 senior housing residents were vaccinated through this initiative. You know, would like to thank again, the town of Allington, the Board of Health, the Council on Aging, the Fire Department, Minimum and Senior Services, anybody else I'm forgetting in the volunteers who showed up to assist with that initiative. Just a reminder that those 16 and older are eligible to receive the COVID-19 vaccine. And you can visit the Mass.gov website or you can find that website on our website as well. There are some additional rental assistance programs for any residents that are on this call. You can reach out to your property manager or there is one rental assistance option on the website itself. And then also in regards to the Resident Services Coordinator position that we're trying to fill, we would receive over 40 applications. So we're in, you know, a great standing to get that position filled with a very qualified candidate. And we're excited to get them in so they can hit the ground running. And that's all. Great, great, thank you. Number five, and we're going to the session. John Griffin, the Executive Director is asked for a leave of absence, a three month leave of absence, which the Board is going to vote on. So do we need a motion for that? John Greco? Yes, yes you do. You should have a motion for that consideration and request of Executive Greco for a leave of absence. And you also have another one on there, I guess consideration of appointment of an Interim Executive Director. So that you want to determine whether or not that the consideration of the appointment of the Interim Executive Director should go first in the event that you do decide to do that. Then you could do the consideration of the request for the leave after that. It's up to the Board which way to do it. Go ahead. So Nick, did you make a motion there? No, I didn't, but I think we should probably do the appointment of the Interim Executive Director first, right, and then go into Executive Session. Sure. Is that right, John Greco? Yeah, that's what I'm doing. And if you do go into Executive Session, there's several things you want to keep in mind when you go into Executive Session. Number one, when you go into Executive Session, you need a roll call vote to do that. Every vote made in Executive Session should have a roll call vote with it. If the Executive Session is as listed on that agenda for Executive Director Leave of Absence, there may be an issue where that has to be Executive Session because if it's affecting anything in the way of personal, whether it's illness of any kind or anything like that, that should be an Executive Session. So you want to make sure that only persons who are involved actually making that decision are on that Executive Session, and every vote should be in that should be a roll call. Additionally, you should announce, before you go into Executive Session, when you do that, if and when you do that, whether or not you will go back and reconvene into Regular Session, or you will adjourn the Regular Session right from the Executive Session without reconvening the Regular Session. In other words, you'll adjourn right from the Executive Session rather than going back into Regular Session. So the people who want to be heard don't wait around and find out that you're going to adjourn right from the Executive Session. You've got to announce that. All right, good point. So what I thought of was I realized, yeah, that's all right. So with that said, why don't we take the other two item number eight and nine, get that out of the way, and then we can vote on the Interim Director and then go into Executive Session, then we can adjourn right from Executive Session so we don't have to come back, and people don't have to hang on. So number nine, do we have approval of the minutes? I move we approve the amendments of March 23rd, 2021. Second. I'll second that. Thank you, Fiorella. So all in favor, Nick? Yep. Yes. Fiorella? Yes. You in? Yes. Garg? Yes. And myself as a yes. And then we have number eight. Are there any other matters that may be appropriate to come before the Authority? Any other members of any else? Brian? Yes, Pam. All right, can I make a comment? I would just like to say that now that you're Chairman of the Board, and I know that you're in school as a professional student, that maybe the Board should consider because I know Wednesdays are going to be hard for you to change the meeting night. I think that might be something that the Board might consider. Actually, good news. So my schedule for second year changes to Tuesday and Thursday night, so Wednesdays are now free again. So we can go back to our normal Wednesday scheduled meetings from this point on. By the end of the term, I think. And thank you, everybody, for your patience. I'm the first year law student in the country here, it seems. But I have one last thing just to bring up, and then that would be that would be it. Someone brought up the COVID vaccines. Nobody down here has been notified that they qualify, and I know it's a little bit after now, but I brought it up to Nick, and he had thanked me, and then I didn't really hear anything after that. I thought it would be addressed. I didn't even know until after that housing residents were able to be vaccinated. And I just talked to someone the other day, and it just came light to them. I mean, it does such a disservice for people. I mean, all you have to do is send out a mass email that gets sent out to all of us when food is here, saying, hey, here's the link to get, I mean, it's a matter of life and death. So I think it's imperative that you give this information to people down here. They deserve it. Go ahead, Jack. You want to add to that? Yeah. So I mean, the guidance that was provided by the state in regards to the COVID-19 vaccine was for the specific item line for vaccines for housing authorities was only for residents of senior low-income housing. And that is why the clinics were only done at, you know, USAC Chestnut Drake, Winslow. So I think that there has been some confusion about that, but we want to- Yeah, no, I'm not talking about the clinics. I'm talking just tell people. They don't even know they qualify. All you have to do is just email all of us and be like, hey, you qualify because people thought they were going in phases. We didn't know low income and elderly were part of that phase. We just assumed we were coming after. So like I said, I talked to someone the other day and they said, were we qualified? That's what I was- So low income on its own was not an eligibility factor according to the guidance we received from the state in our webinars. It had to be senior low-income housing. So that's why I was identifying those different properties. So that's why we weren't able to, you know, send out those letters to the residents of Mananima Manor or section 8 voucher holders. But I got vaccinated and so did almost everyone else down here. We're not elderly. We got it because we have low income. All I'm saying is that if you're sitting on information like that and there is now the option, just get it out there. Let people know. I mean it, like I said, it's just the right thing to do. But I think the answer, there was no information.  We don't, we didn't have any information to give out. You do now and people are still not sure that they are eligible. I think they, you know, honestly, they've got to watch the news and see what the governor and the government is going to be eligible. I mean, we don't have... So if they don't speak English and they go and watch news that they can't understand because they just moved here from a different country, you expect. I mean, it's just, it's just common courtesy. I mean, it's like... There's news in every language. People are getting text messages that they're eligible to vaccine. I'm just saying that people do have to get educated on their own if they care about the concept. It's a mass issue. It's not just... Sure. ...or some states, it's everyone. And if people are genuinely worried about it, then it is our responsibility and our own to really look into it. I disagree. I do. And we talked before about this and you had a different... No, I know. Do you raise your hand? Yes. I just want to say that it's my understanding with the vaccine. They ask you if you have health insurance and you check it off. If you don't have insurance, paid for. And what we need to do when we're not in the manner, tell people that information. I have to check it. I'm almost positive paid for by the state or the federal government if you don't have insurance, because they want everyone to be vaccinated. So the question is to tell people if they're younger, I believe then between 16 and 60, they are now eligible to get this vaccine. And put on the email, the state website, where they can find out where to get it. Obviously Walgreens is nearest place to an honorary manner that gives out vaccines. So that's another suggestion. But I think Rachel's right, that people just are unaware that they can now get the vaccine and we want them to get the vaccine. Yeah, I just want people to be okay down here. I'm not trying to cause any controversy. I just want people to be safe. I mean, my kids hang out around here.  That was suggestion. Maybe Jack has put on the email, an email last one, saying that now people these ages are eligible and give the website where they can look for where to find a place to get it. And also, I mean, I'm saying this now because I got mine a while ago, but I understand that there's no fee if you don't have any insurance because they want everyone to be vaccinated. But that would be worth checking. Yep, exactly. Okay, let's go back to number six. Appointment of the interim executive director, Jack Nagel. I move, I make a motion to appoint Jack Nagel as the interim executive director. Second. Second guy. Let's have a roll call vote, Nick. Mr. Chairman, may I suggest that you make part of that so it's clear what the terms are? I would say subject to and conditional because we don't know what the next vote is going to be relative to the request for the leave of absence. I would suggest that some kind of language subject to and conditional on the granting, if any, of a leave of absence to the current executive director in commencing on and maybe continuing during any leave of absence which may be requested by or granted by or subsequently approved by the board. So it's conditional upon that. That's so moved. Hopefully you got all that. So the motion's been amended. I will second that. So all in favor, Joanne. Yes. Viarella. Yes. Gar. Yes. And myself. So let's see the animus. Jack. I ask a question. I have one more question, Mr. Connor. We've just selected Mr. Magal who is a fine selection. But what happens to the job that he has now as operations manager and my and adding on to that, does that mean we're going to be paying two executive directors at the same time? How does that work? I was going to go into executive section and discuss those things, John. So at some point in time we'll make it public, but not at this moment in time. May I ask a question? Yes. Go ahead. Yeah. I don't know who Jack Nagel is. Could somebody, Jack? Sure. Jack Nagel has worked here for a while at the housing.  Well, yeah, but I've worked with the housing authority for a few years now. Prior to that, I worked with the Department of Transitional Assistance. I was a cash and snap worker. I also worked in a centralized specialist unit where we worked on special initiatives to help people going through disasters like our efficacies, efficiencies. I've also got my master's, I have a master of public administration from the University of Massachusetts Boston. Prior to that, I served in the Army. I served about five years in the U.S. Army as a military intelligence professional. And yeah. And how long have you been with the housing authority, Jack? Been with the housing authority about two and a half years. Thank you. Okay, so do we have a motion to go into executive session? I'll make a motion to move into executive session. I second it. John, do we have to say we're going to adjourn from there? I would make it clear to state, first of all, make sure it's that you do a roll call vote to go into executive session, and then make it clear that whether or not you're going to reconvene a regular session or you're going to adjourn the total session, regular session, right from the executive session. So I make a motion to move into executive. Session, do we vote now, John, for that? And then we make another motion? No, no, you could do it and make it say, the motion would be to go into executive session and not to reconvene the regular session, but to adjourn the regular session at the same, when you adjourn the executive session, you will not reconvene in the regular session. The regular session will be adjourned at that time also. That would be part of the motion. So moved. So moved. And Guy, did you second that? I did not. I think someone else did. I did. Joanne. Joanne, thank you. Thank you. All in favor of the guy? Yes. Nick? Yes. Fiorrella? Yes. And Joanne? Yes. And Blaine, yes. So can I ask that all of us on the screen, except the board and our attorney and Jack?


It's pretty straightforward. Yes. I find the patients for the dentist qualify these patients. I schedule them on a, on the calendar. So that's, which is the next question I'm going to ask you different from this. How do I connect my calendar with my dentist calendar? But anyways, let me just tell you the funnel first. And then the fourth, the fourth part of the funnel is nurture and follow-up. So I send email, email sequences with the confirmation email, the welcome email, and then a reminder and on the day of the appointment. So, so I run Facebook ads, I run the Facebook ads, a client see the Facebook ad. They click the learn more button, which takes them to a landing page, which tells them about the special, you know, they're interested in the special. Whether it be a free teat cleaning, free teat whitening or whatever it is. And then after they see, I kind of indoctrinate them on the landing page, telling them the benefits and the features of the cleaning are the free offer. They, they're interested. They click, it takes them to a schedule where they then make the day when they're, when they want to go in for the appointment. So they'll click, say for example, and this is where I have to find a way to sync my appointment, the dentist appointment scheduling with mine. So when the patient clicks on it, you know, at least it would kind of work similarly how I would go to your, your calendar. And I know when you're available and when you're not. And I'll click on that time and date. And then the dentist will get a notification that, you know, a client, a patient has booked for this, for a free service. And then it would, that would then now trigger an auto responder where the, the, the, the patient would get an email confirmation that they have made an appointment on this day. Yep. Right. Yep. And then they'll get a second email after that, you know, kind of welcoming them to the dentist. If, if it's a new patient, telling them a little bit more about the dentist in that email. And then the third email would be the reminder, say, you know what? Remember, this is a reminder to tell you that you're booked in with Dr. So-and-so on the 15th at 12 a.m. Right. So that's my funnel. So kind of walk me through how we would do this in Carter. Okay. First of all, all the pages are done right here in my pages. Okay. So that's where all your pages are. You can come in here, click the green button.  Let me go to a different account. Let me go to a new one. This is the client I was just speaking to. So if I come in here and I click on my pages, any page, whether it's a landing page, whether it's a page in an email sequence, whether it's part of your funnel, whatever, there's a bunch of templates that are already done. So I click on my pages to the left and I come over here. There's squeeze pages. There's video sales pages, thank you pages, all these different types of templates. Okay, that I can go off of. So if I'm using, if I'm using, it just depends. Personal branding, blog posts, like there's different templates. Let's say for example, it's just we're starting with the squeeze page. In here, here are all the different templates. So I can just go off of this and just, and just, you know, customize it and do all the editing, change the color, whatever. So it all starts with my pages. It all starts with, with getting those four pages up over here. That's, that's, that's where it all starts. And then the form, the form is whether it's a calendar and they're going to schedule a call, they enter their name and email. That's a form or whether they're going to your length, your squeeze page and requesting more information. That's a form. So the form is what sits on the page. Right. So you go landing page. Yeah. Right. You go to the landing page and that form is what that person's filling out. Now it's, it's set up over here under my forms. And then in the sequence or in the emails or, or the funnel, however you want to set it up, then you have the calendar. So on this calendar, I can simply get the link. And here's the link to my calendar. So I can embed this link into any email. So if an automated email is going out, Hey, Stacy, we got your request for a free two cleaning. Click the link below. It'll take you straight to our calendar where you can schedule your best time. Can't wait to see you. So that could be, go ahead. So we, we, yeah. So, oh, you just telling me the different options of, of kind of utilizing that. Yes. Yes. But it's all about a calendar. Right. It's all about a calendar. So with Karcher, I have a calendar. So my calendar, I can put it wherever I want. Like I can, I can, I can put it in an email. I could put it at the end of a page.  There can be a button, like for example, on mine. So if I go to, well, let me show you on hers cause I'm in her account. Right here, let me show you an example. So as people go to her, um, um, actually is it, let me see if it's on here cause I think she's going to get people to join the community. But right here, this is a thank you page. Thank you. Your ebook is on the way. It could be the same thing for Dennis, right? Thank you. Your schedule, click, and there could be a video right here. And then, and then down here, this button, click here to schedule your tea cleaning now. And when they click on it, then it takes them to the calendar. This can we not have, can we not have a calendar actually displayed on the landing page? So like get the code, probably from a calendar link, uh, link, and then code it inside the, cause I know it's kind of like click funnels where you can do HTML codes and have the calendar displayed on the page itself where they can schedule on the page. Yeah. Well, they can schedule on the page no matter what. So even if I, even if I just, you can do an HTML for sure, but even if you just put a button. Or even if, if, if the form, when they go to the actual page, when they go to the actual page, the landing page, rather than taking them anywhere else, I could take them straight to the calendar form. Right. That's, that's what I was saying. Yes. After I kind of, you know, tell them about the benefits and the, the benefits and tell them a little bit more about the dentist because, you know, we're skeleton for new patients, right? And you're telling them all this upfront on the landing page before they even opt in. Right. Okay. Kind of, you know, yeah, because what we're going to use in the Facebook ad, we would use probably a video, right? A video which converts better than just pictures, right? And say, let's say we're using a free assessment, a free dental assessment. Right. So we'd use a video with the dentist that's going to do the assessment. When they click on the learn more, it would take them and you feel free to, to, to, to make suggestions here because I know whatever you're doing, bro, whatever you're doing, it's working and whatever and everything you're saying is right here. So keep going, keep going. Yeah. So, so they will see the ad. They will on Facebook or Instagram, they'll click the learn more button. Do you think because the less work, this is the thing right now in, in the times right now, people's attention span is very short. So they want to, they want to jump to the point. But in some cases, you have to kind of reassure them in a way because of the COVID and, you know, you have to kind of, in my niche, dentist niche, you have to stress protocols, right? Yes. And the only chance you get to stress the protocols is either in the Facebook ad or on the landing page, depending or if you're going to do a, a, a, a lead gen ad where you're going to just keep them on Facebook. Or you're going to do a bridge page where you take them from Facebook to a landing page, right? So, so, so I, I think, you know, it's on Facebook, land, lead gen ad always do better because it's less work. You know, everything's auto populated if, especially if the new, the new patient has a Facebook account. All you have to do is, is, is click on the learn more and then their name everything would be auto populated than on a landing page, right? So, but the landing page route is where you can, again, you can put the, the, the dentist who's going to do the assessment, you can speak a little bit about the dentist, then underneath that you would have the appointment schedule where they could schedule their appointment, which then would send them, you know, the sequence of emails, which is the email confirmation that their date has been set, you know, again, send a few days after that, sell them a welcome email. So, because you're kind of, you're kind of taking them through the funnel to kind of qualify them at one point and kind of increase conversions so that they show up. Yes. Yes. Right. Yes. Go ahead. What are your thoughts on that? No, that's, that's exactly, if, if I would change anything, here's my, here's, so I will throw a suggestion out there. But again, whatever you're doing, if it's working, freaking just turn it up. That's all. So forget about what I'm suggesting. If, if, if what you're doing is working, but, but if, if, if you want to make it work a little bit more, my only suggestion, my only tweak to the funnel would be when they click on learn more, they come to that landing page, I wouldn't have them schedule right there. What I would do is I would have them put their name and email, name and email, so I'd get them all super interested, the landing page, credibility, freaking everything is listed, COVID, all the policy shit, all that's on the, on the landing page. And all I would ask for is name and email. And then when they put, when they enter their name and email, then they go to a thank you page and on that thank you page, that's where they scheduled the call. And on that thank you page is where I'm telling them their urgency of scheduling that call. So I would do it on the thank you page.  And I'll ask for only name and email. Once they opt in, it's the thank you page where I'm creating the urgency with a countdown clock. So I'm putting a countdown clock on that thank you page. And I'm saying, Hey, schedule in the next five minutes to redeem this coupon or to redeem this offer, redeem this offer in the next five minutes, click here to schedule your call. I'd put a count, a countdown clock because the only reason why I would do it that way, name and email on the landing page only. And then schedule the call on the thank you page. The only reason why I would do it that way, rather than taking them straight to the landing page like you are and having them scheduled right then and there is because I would get more leads my way. Because the fact is, is that when someone clicks on learn more and they come to that landing page, not all of them are going to schedule a call right then and there. But if I can at least get their name and email, then I can leverage my email auto responder and get those who didn't schedule a call on the thank you page. I can get them to schedule a call via email. I got you. So rather than delivering 40 leads to the dentist, I can deliver 80 leads to the dentist and really justify my, my, my fee, because what I'm really doing for the dentist is I'm not just running ads, but I'm also going to be managing their landing page and their email automation because their money is in the follow up. Their money is in the, in that sequence. We're going to get much more people to schedule the call in the emails because all there is a link to our calendar. So in each email, there's a link to the calendar. So again, those who didn't schedule a call upfront will schedule a call on the back end. That's the purpose of the email automation. Yeah. Cause what am I emailing? You know what I mean? Like go ahead. Yeah, I was going to ask you, where does Zapier play a part in this? I know it's going to, I know definitely it's going to play a part between. Hell no, no need for it. No need for Zapier. Hell no, bro. Like, but, but for what? What do we need Zapier for? Now there is an integration. You can integrate it like for whatever the hell you think you need it for. Like over here in my integrations, you can come over here and you can hit, where's it at? Zapier, Zapier, it's approved. So if you need to, to, to integrate it with anything you got going on. Okay, cool. It's integratable. But shit, what do we need it for? There's not even, it's not, I don't. Exactly. Like, why, why would you use Zapier then? Why, when you use it? You, you Marcus specifically, you use it for your lead gen ads. But if I'm not using lead gen ads, I'm running conversion ads to a landing page. Yeah, yeah, yeah, yeah, yeah. True, true, true, true. So there's no Zapier needed, bro. At all, like, at all, everything is right here. So you would build out all the page, all your pages through my pages. And then everyone, and then, and then anyone who fills out a form, whether it's a calendar form, whether it's a form on the landing page, whatever, that's my form and whoever fills out the form lands on a list. So if you fill out the coupon, you know, redeem your, your, your teat cleaning coupon, you enter that form, you're now on the list right here.  If you schedule a call, you're on a specific list. Now let's say, for example, you, you're on the teat cleaning. There's two different types of people. That's why what I would suggest is I click learn more, you bring me to a landing page where you're asking for a only name and email. Once I click submit, I then go to a thank you page where you're now telling me the importance of scheduling a call now. Those are two different people. One person lands on a list of, let's just say prospects, right? They opted in, they opted in, and that's a prospect list. And then you have the second list of those who actually scheduled a call. Right. Two different lists. Right. Now, now the prospect list, the prospect list. Would be people who haven't scheduled a call yet. They just opted in wanting their teat cleaning. They opted in, but for whatever reason, they didn't schedule a call yet. That's a list. So that list is now tied to my sequence, which is, yes, that's like no autoresponder. So now I have the email autoresponder. I have 10 emails already pre-written ready to go out. Yep. And so those prospects who didn't schedule a call up front, they're getting these emails and let's say I set up 10 of them. One's going out every other day. In these emails, what am I doing? In these emails, maybe I'm dropping more video. In these emails can create an urgency of them scheduling their call. In these emails, in these emails, there's a link to the calendar. Oh, so that's where I'm saying, hey, Jon, we notice you haven't scheduled your appointment. Our calendar is booking fast. Make sure you get over there and schedule yours now. They click, they come to the calendar. And this calendar, what I do is I integrate it with Gmail. So what I would do if I were you is I would just simply set up a Gmail for the client and give them access or ask them for their Gmail. Most of them have a Gmail and just say, hey, Dennis, whatever Gmail you have, I'm going to use that calendar because as people schedule a call here, it syncs to that Google calendar. Well, that's the thing that was, remember, I mentioned that earlier in the conversation, you know, I wanted to figure out a way.  I don't want you to be late. I don't want you to be late. We'll continue this later, but I'm just giving you the blueprint. They schedule on your cartridge calendar. Bro, I don't want to come off, bro. Let me just send them that out five minutes late. OK, let me go, go, go, go. OK, so this cartridge link, this calendar link, this is the one that's in the email sequence. So as emails go out, these automated emails go out to all the prospects who have not scheduled a call yet. Then they get this link. This calendar is syncing with the dentist Gmail calendar, Google calendar. So as that prospect scheduled a call on the cartridge calendar, the dentist is going to be able to see it on their Google calendar. And so your whole job is to fill up that Google calendar with appointments. They're all coming to the cartridge calendar. The cartridge link is what's in all the emails. And here's the thing. We also know because, look, here is we got we got two different lists. We got right list and we got a schedule appointment list. Right. So so so it's the prospect list that remain in the sequence. And they're the ones getting the 10 emails, for example, or 15 emails or five.  But yeah, because they need more indoctrinating in order to push them to make the appointment to the appointment. But here's what happens. What one main one huge, huge feature of cartridge, bro, huge feature that I that that that I cannot stress enough is the automation. Cartridge automations are second to none. There's no system like this. For example, this prospect list, this is the list tied to a sequence, not the schedule appointment. So not every list and what makes a list? Anyone who fills out a form. So any that for a landing page that forms on a calendar, whatever. Anyone who fills out a form lands on a list, right? But not every list is tied to a sequence. I can determine whatever list I want tied to a sequence. Now, the schedule appointments, they don't need a sequence. The schedule appointments, they're going to get a booking reminder. They're going to get a booking confirmation. So that's already right in. That's already built in. When they schedule appointment, they get a booking confirmation. And then one hour later, they get a reminder of their up and coming appointment. That's automatic in the appointments. But as far as the sequence, these are prospects on the list that are going to remain in the sequence, getting those 10 emails. Here's the automation. Right. Let's say, for example, on the seventh email, on the seventh email, that lead opens up the email and they end up scheduling an appointment. Now that prospect is on the scheduled appointment. Scheduled appointment. Right. If and then, yeah, yeah. If and then, exactly. Yeah. So in the automations, look, prospects who didn't have the money scheduled appointments. So in the automation, here's what I'm going to do. If lead subscribes to scheduled appointments, OK? If that happens, then unsubscribe them. Subscribe them unsubscribe from the sequence sequence. So they they scheduled on email number seven. They don't need to. They don't need to remain in that sequence. They do not need to write email number eight, nine and 10. You're right. For a schedule appointment. So take them off that sequence. Automations, bro. Automations is what crushes most of these softwares, the cartridge automations. If this happens, then that happens, then do this. If they buy this product, take them off of that list. Right. So automations is a whole another call.  This is so powerful, man. I have so many automations set up. Yeah. The challenge is the challenge for me is going to keep. I understand the concept, but I'm going to have to try and play with it a bit more to get more hands on. You know, oh, I understand the concept. I understand the concept. Well, that's why, bro, you have me, like you have me free of charge. We can always jump on these calls.  And then we have our Tuesday and Thursday trainings at 4 p.m. And if you can't make those live training, it's always good to go live. But if you can't make it, they send you the replay. So if you could just focus on scheduling a handful of calls with me, if you can focus on making sure you get to those trainings and if you can't get to it live, watch the replay. It's only an hour.  It's three of the support team that jump on. They jump on live. You can see them and they're just answering questions. And you learn so much from that. That right there is the knowledge that I'm getting from you, bro. Like the knowledge that I'm getting from you with the and I know you're you're doing this as an affiliate, but that's beside the point, right? Bro, no, no, no, that's the whole point. That's the whole point.   Right. That's if it wasn't for that, I wouldn't be giving you my time for free at all. I wouldn't be helping you at all if it wasn't for something. Yeah, because this is yeah, this is invaluable, bro. This, this, this, this, this. Yeah, I love the support. I love it. Yeah, bro.  So, yeah, yeah, yeah. So I want you to really leverage me, man. You have my calendar. So schedule as many calls as you need and let's, let's learn this. We have 14 days, you know, I want to compare it all. I want to make sure you know what the hell's going on. But again, forget about all this other stuff. I'm just what really sold me is the fact that if I, if I didn't have all this in one, I would have to pay for all those separately. That's the bottom line. That's the bottom line. I need Calendly, I would need MailChimp. I would need ClickFunnels. I would need freaking a membership course, Kajabi.  Yeah, that's all that stuff is expensive. I truly believe that's what kills the brand new entrepreneur having to try to pay all the services separately. You know, it's not cheap. Yeah. So, yeah, man.   Yeah, yeah, yeah, yeah. So, so with the four things, with the funnel that we explained, right, the same funnel I explained to you, right? What, what sections that I need to look at in order to achieve what we spoke about? Very good question. I know, I know, and we need to look at pages, forms. What else do I need to do? Yes, let me, let me start right here. Okay, so here's what, here's what I want you to, to focus on. Is you're going to focus on my communications, which again, this is, this is going to give you a layout of all your leads. So when you click on my communications by default, it brings you to every lead in your system. But what you want to do, you want to break it down by the list. So right here, list, you can come in here and you can create a new list. Right, your list, right. And then you have over, you hover over communications. There's your sequence. Now broadcast, broadcast are the one off emails. So if I have all these lists right here, let's say a handful of them have a sequence and now they're receiving 10 emails, for example, it doesn't matter if a person's in a sequence or if they're not in a sequence.  Right, you're working with the client and he has this random promotion that all of a sudden he wakes up and thinks about and he reaches out to Marcus and says, Hey Marcus, we got this great promotion that we're running for the next 24 hours. Can you make sure that all of us, all of our leads on all of our lists, get that promotion? Okay, cool. Right. Come over here. You hit broadcast and you can send that broadcast to any list you want right now in real time. Or you can, that's a paid service in MailChimp, bro, active campaign. All of those are paid services. No way, a broadcast? Yes. Are you shitting me? Yeah.  It's not even funny. Yeah, it's that's a paid service on if you go on mail because I had MailChimp, right? Wow. I used to use MailChimp. You can't, you, you can't do a broadcast on MailChimp with the free service. That's crazy, bro. That's something I learned. I did not know that. That's crazy. You can't, you can't. Oh my gosh, bro.   I can send it up to 2,500 people on, on, on the $99 plan. That's ridiculous, bro.  Yeah, dude.   I have a lot of passion in it because I'm like, damn, dude, most people have to pay a shitload for all this stuff.  It makes a lot of sense.  Right. Value is created after the experience. Yes, bro. Yes. And that's, that's why I, I literally built a YouTube channel around this for the last two years. That's my YouTube channel, bro.  Like jump on cartridge. And I only tell people, Hey, dude, just do the fortunate trial. Forget about having to pay for it right now. Just do a fortunate trial and compare it to whatever the hell you're using. I, bro, that's my number one pitch in all my damn YouTube videos. That's all I say. You can prepare it because once you look at it and once I help you with it, you're going to be like, shit, dude, I'm going to save a lot of money over here and be way more effective. So, so yeah, so the broadcast is, is one off emails. You can send as many as you want whenever you want, bro. And then, and then the sequences is what you can focus on. This is, this is the one time, I mean, not the one time, but this is the auto responder. So, so again, I could tie the sequence to any list. So as I come into the email builder, the sequence builder, I should say, I can set up as many as I want. So I come in here and then, um, this is what it looks like right here. So, so all like, I could send out, look, this one, the first one, I could choose to go out immediately. The second one, a day later, the second, the third one, a day later, a day later, or three days later, four days later, I could change however many days I want. I can add as many as I want. But in this case with this client, she has 10 emails that are going out. And so this is a machine right here, bro. Like I can set up automations. If, if, if the client opens up this email, then take them off the list, add them to a different one. If the client gets to the end and now they, they, they got all 10 emails, I can set up an automation unsubscribe from the sequence and add to a different list, right? Because now, now you'll, you're going to want another list. You're going to want to know which leads reached the end. Let's put all those on a different list. So now they can sit on a different list. And now I know that those people already got all 10. So now all I'm going to do is focus on sending a broadcast to them, maybe every few days. Hmm. Right. Or I can just maybe extend out my 10 days, maybe instead of 10 days, I set up 15, you know, and, and, and again, let's say that lead on day number, on email number 13, they actually scheduled a call. Okay, cool. The automation, if they schedule a call and they lead subscribes to the schedule appointments, then unsubscribe them. They don't need email number 14 and 15. So my communications is where you'll focus on my pages is where you'll focus on in here. Again, there's tons of templates that are already done. Now these are all the templates. These are all the different templates, video sales pages, thank you pages. These are all the templates. We can change the color and all that stuff. You could focus on that. Um, but then also down here in my campaigns, here's where culture really, really shines.   Like there's so much in here that is already done for you, depending on what you're objective. If you're trying to build a list, come over here and press play and watch the simple video. The video is going to break down. Wow. Look at this. Wow. Is it free? Are you up to pay for those funnels? So watch this real quick. Drive them to your website and this campaign has a built in choice of a long form sales letter website or a video sales letter website. You can use here one of these types of web pages and it's all tied together truly cool. So that's how it works. They opt in, they get a sales sequence that sends them to the sales page. And of course, the thank you page gives them the thing they opted in for. And at the end, they can either purchase it. And if they do, they're not going to get any more emails from you. Or if they don't purchase it, you can choose to put them into another campaign. So when you click the install button here, you're going to get all kinds of cool stuff. You'll get your opt-in pages, your thank you pages. So the whole funnel, bro, in that, that end part where it's buy, you could put schedule appointment. So that click is not a buy. The click is to schedule the call.  And that's what I was going to ask.   But the funnel, like the whole funnel is done for you, man. Like that's another part of Partra. And all this shit's free, bro. Like it's all free. It's all part of your account. That's what I was going to ask. It's all free, bro. It's all free. So, so I know you got to go. Look, it's my communications you want to focus on. It's my pages. It's my forms because the form goes on the page. And then in my calendar, that's the calendar.  And that's where you can see all the different done for you funnels. But all you got to do is just watch the short video and it'll tell you what type of funnel that is. And then all you're writing. Yeah, I'm writing down all I need to focus on. I recorded this part for you, bro. So don't even worry. All sweet. Ah, nice. And then you can click on the three dots and then you deploy it. And then you'll have the entire funnel in your account or you can just view assets and see everything that it's coming with. It's coming with three pages. It's coming with two video slots. It's coming with a tag, a membership form and then the help desk. And that's another part, bro, the help desk. I didn't even focus on that because I rarely use it, but depending on what type of business, the help desk. So if people are on different pages, they can click on the little freaking help desk, little freaking menu guy and they can ask live questions. It's like a live chat, like Amazon, like a live chat type of page on the page. On the page.  And that comes directly to you, right? Yes, bro. Like you get that notification via email and you know that Stacy is asking a question on the on the freaking funnel page before she's gone over. Gosh, wow. Yeah, dude. Yeah, like it's unbelievable. Yeah, it's crazy. Shit. So, so don't get overwhelmed with it, but, but maybe just dig deep, jump on the training calls Tuesday and Thursday if you can and just schedule another call with me, bro. Let's chat sooner than later. 100% brother. Okay, bro. 100%. All right, brother. All right, man. Call man. I'll talk to you soon. All right. You're going to send me this recording. Yes, brother. I'll send to you in a few minutes. All right, bro. Thanks, man. Thanks, man. Talk to you soon. All right, bro. Yeah, cool. Bye.


Hi, my name is Yime Gona. I'm working for the International Fund for Agricultural Development and the International Land Coalition. The LENDAC community offer a multi-active platform for non-western sharing and exchange that is extremely valuable to our effort to build collaboration on land control and centennial security. This year is my first time at the LENDAC conference and I look forward to exchanging with you all.


Colleagues and friends, I would like to thank, first of all, the Caro Institute for Human Rights for inviting me to join your very important forum. And I regard that as a tremendous honor, in fact. Human rights defenders are, almost by definition, incredibly brave and principled people in many places threatened and punished for their actions. But I would say that it takes a special degree of courage to be a human rights defender in the Arab world today. I'm sure I won't be the only one of your speakers to be referring to the symbolism of having your meeting in Tunisia, the birthplace of the Arab Spring. Nor will I be the only person to mention Jamal Khashoggi, who before he was so brutally murdered or executed, wrote in his final article that was published after his death that in a survey of all the Arab world, only one country could be classified as free, and that's Tunisia. And three others could be classified as partially free. The slogans that framed the Arab Spring and that guided its sparks from Tunisia to the rest of the Arab world and even beyond were first coined by Tunisian youths calling for an end to tyranny and a new era of freedoms. It was inspirational stuff, all the more so because it was so utterly grass roots in its nature and allowing the voices of those who had been suppressed for so long to shake the very halls of power. But where does the Arab human rights movement stand today as we mark the eight-year-old anniversary of Mohamed Bouazizi's astonishing and emblematic act of self-immolation? It's clear that the best answers to that question will be provided by local actors, notably yourselves, who owned that process for change and provided such a key role in it. But I would also like to mention the work of the office I work for, the office of the High Commissioner for Human Rights, which has done what it could to support and accompany the actors in this process of change. Now, those initial calls for change reflected the universality of human rights.  They covered the entire spectrum of human rights, civil and political, but also economic, social and cultural, and which reflects our belief in the fundamental indivisibility of human rights. Through our offices in Geneva, Tunis, Beirut, and in addition to various others, we have aimed to support local processes that would translate those changes into legislation that would be more in line with international norms. OHSHR has provided training to, where possible, to key segments of the government, including justice and security and police forces and women and children and youth. And it has supported various transitional justice processes which remain key to stability and assuring accountability. In Tunisia, important anti-discrimination legislation was passed just last month. And this is a pioneering example of positive change in a region that does provide us hope. And other important legislation ensuring and expanding protection of women is very commendable, too. But despite some progress in a number of countries in the region, there is still an underlying sense that the gains remain fragile and unsustainable in the face of strong forces. There, of course, remains stiff resistance to some of the tenets of human rights and the universality. And many countries and political parties do not feel comfortable yet engaging in implementing those principles, despite having ratified the various human rights treaties. Other forces continue to label human rights principles as somehow alien principles that are imposed by the West or as a conspiracy to undermine Muslim societies and their sustainability and sovereignty. Beyond these claims is an even more worrying sign that the security discourse seems to have come back in full force and is used to limit civics of space that was won by such efforts during the Arab Spring. And anti-terrorism legislation has unfortunately been used all too often as an obvious excuse to stifle dissent, criticism, and opposition. Now, we are seeing evidence of this in the many cases of individuals detained and tortured just for speaking out or others disappeared or killed. And some others are silenced by compromising their email and social media accounts or have had travel bans imposed on them. And some NGOs and human rights defenders have been explicitly labeled as terrorists simply for standing up for human rights and whether they are officially charged for terrorism or blamed for cooperation with foreign entities or accused of damaging the reputational security of the state. And we are seeing this as part of a dangerous, global trend to denigrate and to discredit human rights defenders such as yourselves. Also troubling is the fact that states increasingly invoke counterterrorism as the reason why an individual or an organization should be denied access to the United Nations whether for sharing information with us or for attending a UN meeting. In September this year, I addressed the Human Rights Council in Geneva to present the annual report of the Secretary-General on intimidation and reprisals for those who cooperate with the UN on human rights. And I highlighted this significant and growing obstacle. We have seen long-standing civil society partners, particularly in your region, placed on terrorist lists, become embroiled in bogus terrorist charges and have had their operations curtailed. At best, this is a distraction from the aim of promoting human rights. And at worst, it has resulted in a further shrinking of space for human rights defenders and civil society partners. And this has happened in Bahrain, United Arab Emirates, Saudi Arabia and Egypt, to name a few. This year, I specifically mentioned the efforts to block the impressive organization Al-Qarami from participating at the UN. Last year, in my speech at the Human Rights Council, I referred to the specific case of an Egyptian human rights defender who was detained at Cairo Airport on his way to meet human rights officials at the UN and our fear that he was being tortured.  I also mentioned how since June 2016, Bahraini civil society groups attempting to cooperate with the Human Rights Council and its mechanisms had been interrogated, intimidated, subjected to travel bans, arrested, tortured and even sexually assaulted, causing, as it clearly was intended, an atmosphere of fear. We are also seeing... Forgive me, is that a feeling? A second trend, I mentioned the first, of the growing use of the term of terrorist silence people. The second trend is that reprisals, whether for advocacy generally or for speaking at the UN, are often disguised in legal or administrative obstacles and selectively applied laws and practices or new legislation that restricts the actions and the funding particularly of human rights NGOs is something that we are very worried about. So I think we should see the Arab Spring as a general movement, a yearning for rights of all kind, including the rights not to live under brutal but also utterly corrupt forms of governance. But though it was a general movement, it had profoundly divergent effects in different Arab countries. There can be little doubt that the initial slogans for equality and an inter-oppression found widespread echo among civil society actors and even some government ones and these actors have since then been working to lay the foundations for future progress. And I don't need to tell such a group of participants as you, quite how catastrophic the counter-reaction to the Arab Spring has been, whether in terms of total state collapse leading to civil war and serious crimes against humanity or war crimes, or whether we're talking about the harshest forms of repression, systematic torture or even mass death sentences that follow artificial trials. As you will be aware, we have a new High Commissioner for Human Rights since the beginning of September, Michelle Bachelet, the former President of Chile, and a longstanding and passionate advocate for human rights, as well as having somebody who has personally experienced dictatorship and violations herself. I have absolutely no doubt that she will do full justice to the extraordinarily impressive legacy of the former High Commissioner, Zeyd Rair al-Hussein, who with his courage, intellect and integrity was a, did himself, did our office a great service, did his own country a great service and indeed the wide Arab region. He took on governments, however powerful they were on the world stage, calling them out for having committed human rights violations. And for this, he was criticised by many governments from all over the world. But it seems to me that there was a special level of bituporation, criticism and hatred directed towards Zeyd by the governments of his own region. It was as if they seemed especially outraged that he, a fellow Arab, should dare to criticise them and that he, a fellow Arab, was supposed to close his eyes and silence his mouth, even when faced with some of the appalling crimes and violations carried out by Arab states. I am disappointed by their reaction and I have no doubt that you share that disappointment. I think it's very important to bear in mind, however, that the Arab world is far from alone in experiencing a profoundly alarming human rights rights situation. This includes other parts of the Middle East and North Africa region. In Israel, we've seen brave defenders of human rights, including the human rights of Palestinians living under the harsh, humiliating and seemingly unending occupation of their land since 1967. Some of these Israelis have suffered intimidation and threats too. Just two weeks ago, the head of the impressive Israeli organisation, Betsalem, was shamefully and attacked and threatened inside the Security Council Chamber in here in New York by the Israeli ambassador and this was followed by online smear campaigns including by the Prime Minister of Israel. In Turkey, we have seen crackdowns that include arrest of huge numbers of journalists and also human rights defenders. And in Iran, we have seen many violations including the pattern of executing people who have committed crimes when they were children. And beyond the Middle East and North Africa region, we are now often speaking about a global backlash against human rights, significant setbacks to what we're trying to do, whether in the Americas or in Europe or in Asia or Africa. Now, I joined Amnesty International in 1979 as a schoolboy, but in all that time, I haven't seen such an apparently systematic attack on human rights as we see now. You are not alone, therefore, although I'm fully aware, as I said before, that it takes particular courage to stand up for human rights in the Arab world, given the frequency with which governments so brutally and illegally act towards people who champion freedoms, especially journalists and human rights defenders. In this connection, I would like to give a short quote from an article written by Zaid on the last day that he was in office, that he passed to August this year, an article he wrote in The Economist in which he wanted to praise some of the people for whom he had the highest admiration. And from your region, this is what he said. From Bahrain, for example, the Khawaja family, Nabil Rajab, my son, Al-Sulman, and Ebtisam Al-Sayegh, who have all shown extraordinary courage in the face of considerable adversity. This is what Zaid wrote. Hattu Najwar Al-Fassi and Samar Badawi in Saudi Arabia, courageous leading voices for the rights of Saudi women, both currently in detention. Amal Fati in Egypt and Raja Al-Mutawakal in Yemen are also brave individuals who have put their own safety at risk as they have spoken out against injustice and on behalf of victims of human rights violations.  In the coming years, it's a major priority for our office to work to increase civil society space globally, even though we can see that the space for human rights engagement is shrinking in many places. Our office will continue to support local actors, institutions, and processes in the Arab world and to document more serious violations, especially where war continues to rage in an effort to promote accountability for war crimes. And we will continue to speak out when we feel the need to. I very much look forward to receiving and reading the outcome of your discussions in Tunis, which I'm very sure will inform our own future engagement in what more we can do to support and work together. So thank you for this opportunity to talk to you today, even if only virtually. And above all, thank you for the extraordinary work you do. You have my deepest respect.


Throughout America's adventure in free government, our basic purposes have been to keep the peace, to foster progress in human achievement, and to enhance liberty, dignity, and integrity among peoples and among nations. Progress toward these noble goals is persistently threatened by the conflict now engulfing the world. It commands our whole attention, absorbs our very beings, global in scope, atheistic in character, ruthless in purpose, and insidious in method, unhappily the danger it poses, promises to be of indefinite duration. To meet it successfully, there is call for not so much the emotional and transitory sacrifices of crisis, but rather those which enable us to carry forward steadily, surely, and without complaining, the burdens of a prolonged and complex struggle with liberty, the stake. Crises there will continue to be. In meeting them, whether foreign or domestic, great or small, there is a recurring temptation to feel that some spectacular and costly action could become the miraculous solution to all current difficulties. But each proposal must be weighed in the light of a broader consideration, the need to maintain balance in and among national programs, balance between our essential requirements as a nation, and the duties imposed by the nation upon the individual, balance between actions of the moment, and the national welfare of the future. Good judgment seeks balance in progress. Lack of it eventually finds imbalance and frustration. You and I, my fellow citizens, need to be strong in our faith that all nations under God will reach the goal of peace with justice. May we be ever unswerving in devotion to principle, confident but humble with power, diligent in pursuit of the nation's great goals.