This talk is about limits on the adaptive security of Yaw's garbling. It is joint work with Chetan Kamat, Krzysztof Pieczak and Daniel Wicks. Consider the following scenario. Alice holds some circuit C, Bob holds some input X, and they want to jointly evaluate the circuit on input X without revealing their respective secret information. Yaw suggested the following solution to this problem. First Alice garbles the circuit, and I will show you a bit later how this precisely works, and sends over the garbled circuit C tilde. Alice and Bob then run an oblivious transfer protocol so that Bob learns the garbled input and can evaluate the garbled circuit on the garbled input to learn C of X. While this scheme was presented already in the 80s, its security was analyzed only much later. The first security proof was due to Lindel and Pincas in 2009. However, it was in a selective setting where the input is known ahead of time. Adaptive security then follows by randomly guessing the input. However, this involves a loss in security that is exponential in the input size. The late-datch of Goli and Wicks proved adaptive security at the loss that is exponential only in the depth of the circuit. So for NC1 circuits, for example, they achieve security of Yaw's scheme at the polynomial loss in security only. In this talk, we are interested in lower bounds on this loss in security. More precisely, we proved that for any black box proof of adaptive indistinguishability for Yaw's garbling scheme, for circuits with n-bit input, 1-bit output, and depth of D small equal to n, from an MCPA Secure Secret Key Encryption scheme, incurs a security loss that is exponential in square root of D. Note that this lower bound only applies to Yaw's specific construction, and we do not prove a separation of garbled circuits from one-way functions. In fact, Hemingway et al. gave a construction of adaptively secure garbling from one-way functions using somewhere equivocal encryption. However, this scheme is less efficient than Yaw's scheme, since its online complexity increases with the pebble complexity of the circuit. Our results hold even for indistinguishability, which is a weaker notion than simulatability, which is usually considered in the context of garbled schemes. And furthermore, we consider a variant of Yaw that was introduced by Schaffer-Goli and Wicks where the output mapping is sent online. Clearly, it is easier to achieve security for this variant of Yaw, so again, this makes our lower bound only stronger. The only previously known limitation of Yaw's scheme was due to Applebaum et al. who proved that Yaw's original scheme is not adaptively simulatable for circuits with large output. So our result differs in three aspects. First, we consider indistinguishability instead of simulatability. Second, we consider the variant of Yaw that was introduced by Schaffer-Goli and Wicks and for which they could prove an upper bound. And finally, we consider circuits of constant output. Before discussing the proof, let's recall Yaw's garbling scheme. To garble the circuit, Alice assigns a key pair for each wire in the circuit. And forget each gate in the circuit. She computes double encryptions under all possible input combinations and assigns this gate a garbling table g tilde that contains these four ciphertexts in randomly permuted order. The garbling of the circuit then consists of all these garbling gates and the secret key that Alice holds consists of all the input key pairs. Clearly, this can be computed offline and independently of the input. For an input X, the garbled input then contains the respective input keys. And finally, there's also an output mapping that allows to map output keys to output bits. So if Bob holds one key for each input wire, this allows him to decrypt exactly one of the four double encryptions and receive exactly one of the two output keys. And then he can use the output mapping to map this key to a bit. For security, we consider the notion of indistinguishability there in the selective setting. The addresser chooses a circuit C, two inputs X0, X1 and receives a garbling of C and a garbling of one of the two inputs. Note that this notion is clearly weaker than selective simulatability. But furthermore, it is also a very weak notion of indistinguishability because we do not consider circuit hiding but only input hiding. However, again, this makes our result only stronger because we consider lower bounds. In the adaptive setting, the adversary first receives the garbling of the circuit and then can adaptively choose inputs X0 and X1. To prove our theorem, we define two oracles F and A. F will be an ideal secret key encryption scheme that in particular is information theoretically in CCA secure and A will be an inefficient adversary that breaks your scheme by brute force breaking the encryption scheme but still it will not be too helpful in breaking the encryption scheme. More precisely, to define A, we need to define a carefully crafted circuit C that maps all input strings to the constant bit 0 and the adversary then chooses X0, X1 uniformly random and decides whether to output the bit 0 or 1 depending on some good predicate. Clearly, it is crucial to define the circuit C and good predicate such that the adversary indeed succeeds and breaks the garbling scheme. And we will define this good predicate through some pebble game on graphs. More precisely, given the garbled circuit and the garbled input the adversary extracts some pebble configuration on the circuit. The adversary does this by brute force breaking all the encryptions contained in a garbling table and checking whether they are correct with respect to the input keys it learns during evaluation of C tilde on input XB tilde and with respect to the bits that were drawn over these wires when C is evaluated on X0. We then consider a pebbling game where in each step one can place or remove a pebble on a note if at least one of its parents cares a pebble. To get an intuition on this pebbling game consider for example the following pyramid graph and assume we want to pebble the sink of this graph. Then we can start by placing a pebble on any source note and then can place a pebble on a child of the source note then can remove the pebble on the source note note that we can always place pebbles on any source note because the source doesn't have any parents. We can then continue until we have placed a pebble on the sink of this graph and we can then remove all the remaining pebbles also following the same pebbling rules but again we have to place a pebble on the source note to remove the second last pebble and can also remove the last pebble. The pebbling game that we consider for our lower bounds is in fact significantly more involved but this is outside the scope of this preliminary talk. Such pebble games have turned out very useful for proving adaptive security of various cryptographic primitives that involve some graph structure. Having this pebble game in mind we then define a pebble configuration to be good if it is reachable with less than D pebbles where D is some threshold that is linear in the depth of the circuit. We then prove that for appropriately chosen circuit C with high pebble complexity the adversary will extract a good pebbling configuration when it receives a garbling of x0 and a bad configuration when it receives a garbling of x1. Note that clearly the adversary by contraction will extract an empty pebbling configuration whenever it receives an honest garbling of the circuit and x0. To capture the idea that our adversary is not too useful for any reduction we define a punctured adversary that has the inCPA challenge ciphertext C star hard-coded and never decrypts this ciphertext but instead assumes that this would encrypt the all-zero string. Clearly it is not useful for any reduction. However a reduction can only distinguish A of C star from A if the pebbling configuration at A extracts is good whereas in the same execution of the game using the same randomness we define the configuration that A of C star extracts is bad. We then prove that P and P star defended most one valid pebbling move according to our pebbling game and this then implies that the reduction can only distinguish A of C star from A if P contains d-1 pebbles and is good. We then prove that it is very unlikely for the reduction to reach such a threshold configuration. More precisely we prove that for any garbled circuit C tilde the probability over uniformly random input x0 that there exists a garbled input xB tilde such that P is good and P star is bad is very small and to prove this lemma we use the following two properties so first the property that we just established that P must contain many pebbles and second we will argue that the reduction needs to correctly guess the output of all pebbled gates during evaluation of C of x0. To guarantee these properties it is now crucial how to define the circuit C. First C must have high pebbling complexity in particular at least d, our threshold. Furthermore we define C to contain a block of x0 gates which maintains high entropy and pebbles on this block correspond to guessing the input x0. Furthermore our circuit contains subsequent end gates that serve as some control mechanism. Pebbles on these gates mean that some guess on the previous x0 block was incorrect. In a bit more detail our circuit looks as follows it contains a so-called tower graph where all gates are implemented as x0 gates. By some linear algebra results we can show that for randomly chosen x0 and x1 the output of C x0 will differ and we then use the fact that end gates are asymmetric with respect to their input so we can use them as control gates. So if we consider such a different output for x1 compared to the output of C x0 on input x0 if this is an input to an end gate then this end gate will be considered pebbled by the adversary. We then prove a pebbling lower bound for the C x0 graph structure. Namely that placing a pebble on layer d requires at least d pebbles on the x0 circuit but since for C tilde x1 tilde the adversary extracts a pebble on an end gate on layer d plus 1 and such an end gate can only be pebbled if a parent in the x0 circuit was pebbled. This implies that the adversary extracts a bad pebbling configuration and implies that the adversary indeed breaks the governing scheme. To complete the picture of our circuit it contains end gates for each input and each xOR gate and whenever a gate evaluates wrong or some input key is wrong then the corresponding end gate is pebbled and the adversary automatically extracts a bad configuration independently of the challenge. This implies that the reduction needs to place d minus 1 pebbles on the xOR circuit and for each of these pebbles it needs to guess the output during evaluation of C on input x0. However for any subset of d gates in this xOR circuit there exists a subset of square root of d gates such that their output bits are independent and actually this bound is optimal for example if you would place all these pebbles in a square then indeed you could only find a square root of the number of pebbles that have independent output bits. This implies that the reduction succeeds with probability at most 1 over 2 to the square root of d. Finally to complete the picture of the circuit we add a binary tree of end gates that guarantees constant output 0. I hope I could give you some intuition on the proof and to conclude we considered black box reductions that prove security of your scheme based on the security of the underlying encryption scheme. And starting from the upper bound by Jaffa Goldie and Wix that is exponential in the depth of the circuit we prove a lower bound that is exponential in square root of the depth of the circuit. In this talk we left out many details and many technicalities and we refer to the full version of our paper which is an e-print. Finally I want to mention some open problems. First of all it would be interesting to close the gap between our lower bound and the upper bound by Jaffa Goldie and Wix. We believe that our lower bound could be improved potentially even to a bound exponential in the depth but this would require a more sophisticated pebbling lower bound at the moment we do not know how to do that. Another interesting problem would be if one can achieve a stronger lower bound for Jaffa's original construction where the output mapping is sent in the off-land phase. Recall that apple bound and all already proved a lower bound for similarity for Jaffa's original construction for circuits with large output. On the other hand in the concurrent work that we published on e-print we gave an upper bound for indistinguishability for Jaffa's original scheme that depends on the tree width. However an interesting result in this direction could be to construct circuits of small depth and small output that incur a loss exponentially in the input size potentially even for indistinguishability. Another interesting problem would be if one can turn our lower bound into a concrete counter example. Such a counter example could be a very contrived encryption scheme even based on obfuscation. Finally let us mention that we hope that similar ideas could be used for other constructions of gobbling or even to analyze completely different cryptographic primitives. Thanks for listening to this talk. I hope to see many of you in the live session at Crip to 2021.


So we've seen this Langmuir isotherm from several different points of view, three points of view, statistical mechanics, thermodynamics, kinetics. Now it's time to think about how we use it a little more in an experimental context. So this equation or equivalently we've seen the same equation in the rearranged form. This one is useful if I want to solve for theta as a function of pressure. This one might be useful if I want to solve for either K or P as a function of theta. If we think about how we would do experiments involving adsorption, let's say I make a measurement, I introduce some gas above the surface at a particular pressure and I measure that. So at pressure P1 I can measure surface coverage theta 1 so this much of the surface was covered at that particular pressure. Turns out that's enough information to use this equation to solve for K and once I know K I know the whole curve. So essentially what that means is there's exactly one of these isotherms that passes through that point and that's convenient because all we need to do in principle is make one measurement and we know everything about the entire isotherm. So for example let's suppose, let's work an example, let's suppose that we introduce some gas phase species above the surface at a very low pressure of just a little below half a torr and that's enough that we can measure that the surface coverage is 30%. 30% of the surface is covered by these molecules adsorbed under the species, under these conditions at a particular temperature and then the question is if we want to let's say cover 90% of the surface what would we need to increase the pressure to to make sure we covered 90% of the surface so what would P2 be? So the way to proceed is since we know P1 and theta 1 we can use this expression to calculate K. So if I write K as 1 over P theta over 1 minus theta rearranging that equation just slightly I can calculate that to be if theta is 0.3 then 1 minus theta is 0.7. If I calculate that particular ratio 1 over 0.45 times 0.3 divided by 0.7 what I'll get is a value for K of 0.95, 1 over torr. So K needs to have units of 1 over pressure so that when I multiply it by pressure this quantity ends up unitless just like this side does. That's given me the value of K. Like I said that determines the entire isotherm knowing the value of K we can plot this entire isotherm. So now if we want to know either what would the surface coverage be at some P2 or equivalently in order to get some surface coverage what would P2 be? In this case we want to know what is P2 when I know theta 2 so again use this expression and say pressure is 1 over K again theta over 1 minus theta. For the conditions I'm interested in K is still the same 0.95 inverse torr. The theta I'm interested in is 0.9 so I've got 0.9 on top and 1 minus 0.9 on the bottom. So if I take 1 over 0.95 and multiply by this ratio of 9 I'll get a pressure of about 9.4 torr. So this particular so if I use P2 and theta 2 I'll have determined the pressure at which the surface coverage will reach 0.9 torr. So if I'm interested in up here at 0.9 torr that's the pressure at which I reach 0.9 torr. So far so good the equations nice and simple to use all we need is one point on this curve and we did discover the whole curve experimentally however usually you make more than just one measurement we might measure the surface coverage at a lot of different pressures at P1 at P2 at some P3 maybe some others and as usual there'll be some experimental error if I've some of these points I've drawn above and below the curve to represent some errors in my either measurement of the pressure or measurement of the surface coverage so with that error not all the points will fall on the line and we're typically interested in saying okay what is the isotherm that is the best fit to these points and of course we could do a best fit curve using the Langmuir isotherm but it's a little more convenient to do a best fit using least squares with a linear equation rather than a nonlinear equation like this one so turns out we can make this graph linear if we rearrange it just slightly instead of talking about how theta depends on pressure let me write down 1 over theta so if I take the inverse of the left side take the inverse of the right side gives me 1 plus Kp over Kp now that I've got the sum in the numerator instead of in the denominator I can break that up into 1 over Kp and then Kp over Kp is just 1 so 1 over theta is equal to 1 over K 1 over P plus 1 that looks like a linear equation y is equal to some slope m times some independent variable x and then some intercept B so now that I've thought of the equation in this way it tells me that if I rather than plotting surface coverage as a function of pressure if instead I plot 1 over surface coverage as a function of 1 over the pressure I'm going to get a straight line the intercept for that line is going to be at 1 the slope of that line is going to be 1 over K it's going to be a positive slope and now if I've made a bunch of experimental measurements at different pressures since I'm plotting 1 over P the low pressure measurements are going to be at high values of 1 over P so I've got some measurements if I had made those measurements and I didn't have the line yet then I just have to do a least squares fit and obtain the slope of this particular line the slope of the line in particular is going to tell me the value of 1 over K so this slope is 1 over K so if I've made the measurements fit the line obtain the slope of the line slope tells me 1 over K so that's the typical way we would measure the value of K or determine the shape of this Langmuir isotherm if we had made a bunch of experimental measurements in this particular case notice that the intercept of the equation is always 1 we get some information from the slope we don't get that all that much information from the intercept the intercept just tells us as 1 over P becomes very small as 1 over P approaches 0 so in other words as the pressure P becomes very large the surface coverage approaches 100% 1 over theta is 1 theta is 1 we get 100% surface coverage at high pressures which is something we already knew from the asymptotic behavior of this Langmuir isotherm so the slope is all that tells us anything. We have one more improvement to this equation that we can make because in fact the surface coverage although it's nice to be able to talk about the surface coverage theoretically qualitatively is the surface 30% covered 90% covered 100% covered by adsorbate molecules it's not the most easy quantity to measure experimentally so actually the form of this equation that we use most often is a slightly different form that we'll talk about next.


June is the 70th anniversary of Operation Overlord, D-Day, the invasion of northern France. Allied commanders were convinced of the necessity of detailed, reliable intelligence for planning decision-making. Intelligence personnel built a detailed picture of the German defenses, troop strengths, weather, terrain, and commander profiles. Today, US Army Europe continues to build on this legacy through engagement and cooperation with our allies and partners.


Hi everyone, I'm Fee and I'm one of the peer mentors for Library 203. I'm here today to show you some shortcuts for a Mac. These shortcuts have made life easier for me and I hope that you will find them useful to make your life a little easier. So I grew up using a PC and have only converted to a Mac at the beginning of the program and I haven't looked back. These are some shortcuts that you might know but if you don't, here they are, to select all you would press Command plus A to copy it would be Command plus B. To paste would be Command plus B. To cut would be Command plus X. To save your document it would be Command plus S. To quit is Command plus Q. For a new document it would be Command plus N. To minimize your window would be Command plus N and to close your window would be Command plus W. Here is another function that I find really useful for me especially because I wear glasses. Sometimes the print that I'm reading from a document could be really small and so I would have to zoom in and to do so I would press Command plus the plus sign and then to zoom back out it would be Command plus the minus sign. As you know throughout the program we'll have to do a screen capture and there's actually several functions that we can use to either select an area or a whole window. So to capture a screen to a file that will be dropped onto your desktop you will press Command plus Shift plus Three and then to capture a screen to your clipboard you would press Command plus Control plus Shift and Three. And to select an area to to be captured to a file you would press Command Shift and Four. Now to select an area to be captured to a file that will be saved to your clipboard you would press Command, Control, Shift and Four. Now to capture a whole window you would press Command, Shift, Four and the space bar. Here's a function that I love that I saved the last for you. So sometimes when I'm reading on my Mac I need to define a word that I don't know and it can be time-consuming to look up a word online or with a dictionary so instead I use this function. I'm going to go ahead and highlight the word Serendipity right here and to get to the dictionary I will press Control, Command and D. So you'll see the window pop up and you'll see the dictionary in which the word is defined as the occurrence and development of events by chance in a happy or beneficial way and then there's also a thesaurus as well as the Wikipedia. So this concludes my presentation and I hope you've enjoyed it.


Halloween is arriving in Elite Dangerous this week. There's Freebies Galore with events inside and outside the game. In this video We're going over everything we know so that you don't miss a single thing this space spooky season If you enjoy our videos, you know how this bit goes like subscribe and hit the Notification bell to see all our future content that stuff really helps the channel You can also join our patreon which directly supports the work we do here links to that And everything else are below Some time ago when laying out their forward plans for Elite Dangerous frontier had made it clear They were very keen on seasonal celebrations and events for Elite Dangerous and it seems this Halloween They are going all out in celebration of all things spooky ghastly and ghostly Whilst all hallows Eve itself is still 12 days away as I speak these words the spooky goings-on for Elite Dangerous Actually start on Thursday the 20th of October the seasonal event for the galaxy will be kicking off with a special Halloween live stream from the community team on Thursday afternoon UK time at 1500 UTC The stream hosted by Arthur Bruce and Sally is promising lots of seasonal fun And when the team have hosted these special live streams before they have been excellent fun with lots of games being played Between the team and the community watching the stream on twitch is itself also dropping some special free In-game paint jobs however over and above the regular twitch drops as well as the regular set of twitch drops the Halloween Stream on twitch will also be gifting the malevolent ghoul Halloween themed paint job Which you can see on screen now for the cobra mark 3 the anaconda the python and the asp explorer As the Halloween season continues so do the free paint jobs across the rest of frontiers social media streams They're asking commanders to watch out for code drops that will unlock the noctule hex paint jobs pack again on Screen now for the same four ships once again That's the cobra mark 3 the anaconda the python and the asp explorer Frontiers have also announced that a special spooky Halloween in-game event will be taking place That will be dropping clues via the gal net in-game news feed to send commanders on a treasure hunt style Adventure to uncover the story behind the harrowing events that have befallen some citizens of the bubble Solving the puzzle will eventually reward for unique in-game cosmetics The in-game event will be playing out across horizons 3.8 horizons 4.0 and odyssey So regardless of whether you're playing on console or PC you'll be able to participate The twitch drops and paint jobs on social media will also be available on all platforms and versions To reiterate this all kicks off on Thursday the 20th of October the frontier live stream on twitch Will feature a unique set of four paint jobs as a drop over and above the regular twitch drops that accompany every fdev live stream There will also be codes for a further set of four Halloween paint jobs that will be released somehow Via fdev's other social media feeds and then on top of all that a special spooky in-game Halloween event will be sending commanders on a treasure hunt to uncover a story and gift some further unique cosmetics Make sure you stay tuned to gal net for the first hint to kick off the treasure hunt this Thursday the 20th of October Will you be tuning in to Frontier's Halloween live stream?  Let us know via the comments below that's it for now Thanks very much for watching if you enjoyed this video consider subscribing to the channel and maybe take a look at one of our other videos Linked on screen right now


We've got the Perseid Meteor Shower coming up in August. Basically it peaks on August 12th, but the Perseid Meteors come into this area about August 9th or so and they really leave about the 14th or 15th. I always tell people a couple of nights before, a couple of nights after. And actually technically speaking it's mornings because meteor showers are best seen after midnight which sometimes is a problem because usually their ideal time is about 3 o'clock in the morning. Picture a car driving through a snowstorm. The front window gets covered with the snow, the back doesn't. So after midnight as the earth is rotating you're heading into the area in space where meteors come from on any given night. Perseids are usually bright enough. You can see from your backyard. I mean if you're in the middle of a large city you're going to have a problem but around Eastern Kentucky here, I mean it doesn't matter if you're in Pressensburg, Painsville, Pikeville a couple of miles out of town is pretty good. You know, stone crest is usually pretty dark here. I mean you've got places down in Pikeville and Painsville are pretty easy to see so you don't need totally dark skies. And again with this one it won't make too much difference because that moon is going to be throwing some light out there anyhow so even if you're observing from a place it's fairly lit up between the moon lights are going to kind of dampen the view anyway. When we tell people to go out and observe these things they go out with their families and they always remember stuff like this and you know you're observing something that really is from a long time ago. In the case of most many meteors that you see in the sky you know there are several billions of years old and this is the way this is too even though this is from a comet that was discovered in BC you know 20 or so BC that comet has been around for billions of years so you're seeing something that you know it precedes the time of all of us being here basically so it's a cool thing for memories and you know people come in here all the time and say hey we saw the meteor shower last summer or two summers ago it's nice to go out and do that with your kids or your neighbors or whatever.


Kukuna bituz mwa pako evi moja moja na ona kukuna mta reyangala na shangasa sa you know that day someone was someone volunteer doke no let me not say someone a man volunteered to do my makeup and he was trying to teach himself how to do makeup so ali chukual kuwana nembia isi sa ini gani niko like here in the foundation sora chukua na paka kidoga na besusi na pako aje na mumbe yudaba a little a little here a little here a little here a little somewhere so i kept telling him and then after hapo he was like hey hey and then this one what time does this come what time does this come there is the the part here eye shadow there's the part here eye pencil there's the part here lip balm umsi se mezi vitu niza was chana jameni even men we want to involve in these conversations kukuna time tu na takatum tu sai dekfanyazi vitu it will be romantic to just tell your woman one day just sit there babe kwa chani kupake iki tu leo you know so before i talk a lot i want us to watch that feature i'll be back to give my two cents about it sana hiya wrembo nimoja wa paya sana zinaza kwa kumanda wa kasi duniyani you cleanse so kaziaku cleanse ina toa isoma build up amma iso residue your skin you have to to tone and then after toning we moisturize the skin yes kuelewa aukuparatasiria kwanza kuhosum chuhu yo full effrolage you start on this side three times center three times and then on the other side three times you bring your one hand on the temple and then you do a circular movement on the chin on the temple you return this hand and do the same same movement you repeat the same movement so after that you go to one side of the cheek you do that movement you double palm need you leave it on the temple and then you bring the other hand on this temple you do the same on this side you double palm need after that you go to the nose you slide you tap on the forehead then you do plop wise and anti plop wise movement then you hold so you using two kotono in between you use the same same movement on the temple the chin in the temple you will turn this and do the same same come to the cheeks on the other cheek shall repeat then we go to the nose you slide go to repeat if your client she had the foundation on her skin do the same same on the temple circular movement on the chin and then you do the same thing come to the cheek and the forehead kila manamke and always oku jongeze urembo wake wokutumia make up na iwi oku onyesha upande wake wake peke let me with the blota so your blota is a tissue paper you tap tap tap tap on the whole face we say it on the face we normally use an upwards motion to avoid sagging of the face after that we go to foundation use of your applicator we spread kwa skin so make sure you just spread it in a nice way you just tap asimu wake kwa maji do usi usi usi jubila maji uta drag sana skin ita ita spread visuri alafi na leteile womnes kwa skin kama clienta kwa dry eji kwa mistchad na leteile mistchad skin type kwa tizun nga liyanga eda ako oily e tizun e said ako oily na apa kwa dry yotu ni tanga combination then badu tizun tu nga liyanga na tizun forehead na apa kwa nose akiwa too much oily yoni oily wuki yanga liyatina apa kwa tizun na labdani dry yoni dry skin e sisa panda tunna na juanga skin type kwa client apa kwa tizun so tuli se matuna fanya kutoka kwa eyebrows going to the hair line to avoid the demarcation line asi fana i penya light wina reflect kwa skin so ni kwa under eye and mouth area so tui pachi e ttei meze kupenetreti so we are going to do contour thing contour we use a darker shade highlighting we use a lighter shade so this is how we contour we are going to use concealer and then we use the powder you can up to use one but professionalism it's good to use both of them then the nose region i really love maybe line foundation because when you apply the maybe line foundation mostly in a kwa client kwa oily kwa client kwa dry in a blend vizuri e kwa pwa sana na make sure umetaf vizuri bine hash line i fei kuna kana yo kuna minato badu jamandiza lakin uki yanga liyona huku kuna demarcation line tu besema demarcation line ni ni two layers that are not supposed to be seen ne i will show you what to do press kwa skin you highlight in the nose where you set on the nose where we've had highlighted in the nose area contour with this darker shade badu with a circular motion ina sa idea make up is easy choka mostly kama vene kuna kwa na jua lafuna zaku sweat una patam tu sweat ina kani kama chocolate na yo ina sa idea yo foundation is okay so ina stickisha manu reporta umetaf kwa client right now and then kama ni wedding alafu kwa reception ako two sour use cleanser to remove makeup avoid sleeping with makeup to avoid clogging of the skin use of upwards movement to avoid sagging of the client skin we will send the last use moisturizer toner and cleanser to maintain so we are done with our client so we have to drape our client ni anza na kuhenjoy jeffrey but because i love my job ni mimi na hiki kiswaili changu ki dog oh please who am i kidding let me leave that part of swahili alone but before


I want to welcome you to the San Antonio Public Library's Mayor's Summer Reading Program and thank you for participating. You know, in the 21st century global economy, there's nothing more important than acquiring the learning, the brain power, the knowledge that you need to succeed. Whether you want to be a doctor, an architect, a teacher, whatever it is that you have as a dream for yourself, it all starts with effective learning. And there's no better place to get that than at one of our public libraries. I hope that this summer you'll take the time to get familiar with our libraries and most especially to be a part of the Summer Reading Program. Challenge yourself, read as many books as you can, learn new vocabulary words, do all of those wild and crazy things that it takes to be even more successful in the next school year and beyond. It all starts with reading. Thank you for being a part of this program. I hope you have a great summer.


Hi again. Thank you for joining us for the special TechSoup online discussion for physical year end reminders. This is all the things that we hope that will help your nonprofits succeed. I'm going to read the assignments here at TechSoup. I'm the webinar producer. The day I have with me, Nick Van. I love when Nick comes on. You're going to love him too. He's the director of marketing and he's going to tell us a little bit more. But again, as I said, as you're coming in, let us know where you're coming from. I'm going to read the assignments here at TechSoup. I'm the type of nonprofit you serve. I know a few of you are familiar with the webinars.  Everybody is on mute. This is how can we keep the quality of the webinar. Feel free to chat with each other in the chat room. If you have a question, use the Q&A feature. That will help you move up to the top. We love seeing your questions in the Q&A. If you like the webinar, feel free to ask a little thumbs up. That will move that question up to the top. As I said, continue to engage with each other in the chat room. This is being recorded. The recording will be available within 48 hours of this webinar. I will e-mail it to you. What is this fiscal year in? What are we talking about? What is happening during the fiscal year in? I know a lot of you have been talking about technology throughout the last 12 months or during the pandemic. I wanted to find out what type of software or technology did you use that you couldn't have done without or maybe you didn't use before the pandemic started. Would you type in the chat room and let us know what technology that you are using. I don't know why I can't talk. Maybe I need to drink some water. Maybe you didn't use before the pandemic started. Everybody is using Zoom. We are all using Zoom right now. Also, I'm kind of curious how your nonprofit is doing. Everybody had to transition. Some people are doing better now that we are working from home and communicating with more people. What is the success? Has it been doing good for your nonprofit? Are you still the same? Did things ramp up? Let us know in the chat room. I also want to know if you have any struggles because today you are going to learn about some new technology that will probably help you with your nonprofit. Let us know in the chat room what is going on with your nonprofit. I'm going to move this over so I can see some of your chats, some of your comments. Lots of comments. Teams and Zoom. Yes. Online calls. Yes. School docs. Yes. Big need. Awesome. Teams. A lot of people are using Teams. That's good. That's good. Awesome. Tom said he needs lots of training for all the new technology. Yeah. And the people that manage the technology. I get it Tom. Chuck said he is a treasurer for a church. So people are giving. That's good. That's good. Teams and Zoom. Is this good? Zoom. Another one. WebEx. Zooms and teams. Awesome. Wishwana. I believe the channel is currently taxed the fiscal year in and state and federal tax. I would like to hear more about that. No one teaches that. You want to know about maybe the things that you need to do in order to stay compliant on the state federal level. I'm not sure what you meant by that. Kate says you use the quick books online. A little green light. Very interesting. Let's know more about that. Okay. Good. Wishwana, I got it. I got it. Angie said tons of Google Docs and Canva. Love Canva, right? Love, love, love Canva. Awesome. Well, this is good. This is kind of give us an idea of what you're using and what things has made a difference. The G Suite. Yeah. G Suite. Good. And I'm curious.  So how have you been able to, you know, pivot when it took some of that out, Larry? I'd like to know are you kind of, are you doing more fundraising, reaching your partners more now than before? Yeah, I'm doing more. I'm doing more. So this technology, Carmen uses Quick Book in Excel. This is good. What's Canva? Chuck says what's Canva? So go to canva.com. It's where you can make flyers, posters. You can use them for Facebook and social media. And it's free. So it's a great way to get your flyers made. Kind of make your nonprofit look more professional for you to use in Canva. So you can use it. TechSoup offers green light. See, light green. This is what I know. There's so many partners that we have out of the normal. This is great. Thank you, John, for sharing this with us. And put it to everyone, John. You put it to the panelists. So put it to everyone. Okay. Larry, being honest and how to act, being honest about that and the lack of in-person. Okay, I'm sorry. It's going up so fast. I don't think that a lot of the defense hurts our revenue. Also thank goodness for PPP. Otherwise, while we have a big hole in our budget. Yeah, I'm hearing that a lot. This is great. Well, I hope this is giving you some insight. Yeah. What our, what our partners are doing. Yeah, this is, this is terrific. I love seeing this list. Of technology forward thinkers in the nonprofit sector. And sometimes surprises are good, sometimes they're bad, but I feel as I read this list that I don't have surprises here, which for me right now is good, because what it says is, folks are using the tools that we thought would be important for them to use, especially in the context of the pandemic. But before we go deeper into that, let me just quickly introduce myself. My name is Nick Finn. I'm the director of marketing at TechSoup. I know director of marketing, you think of that as being a very corporate thing, but remember TechSoup is actually a 501c3.  And so my job as director of marketing is really more like director of market communications. We like to talk with nonprofits about technology that's available to them. We have a lot of great offers that we've negotiated on behalf of nonprofits that you have access to. They're all over the TechSoup.org website. But we're here today to talk about specifically this moment in time, which for many nonprofits is the fiscal year end. And just to recap what that means, lots of nonprofits have a fiscal budget that ends on June 30. And on July 1, they start working with a brand new operating budget. That would what we would call fiscal 2022. Often what happens during this period when one fiscal year is ending and the next one is about to begin is nonprofits do a few things. First of all, they look at bits of budget that they still have left unspent. And we all know in the nonprofit movement that you lay out a budget that says, here's what I want to accomplish this year.  And when you get to the end of the year, you really need to do a view backwards and make sure that you have done the things that you've said you were going to do. And so a lot of nonprofits are doing that right now. The other big thing that happens is lots of nonprofits look forward to 2022 or whatever the next year is and ask themselves the question, what can I do right now to prepare for what I'm going to need to do next year? Now, from TechSoup's perspective, technology can be an extremely powerful tool to help nonprofits accomplish their mission. And maybe none of us ever feel we truly accomplish our mission. Our mission are these things that we go out and we work on every single day and maybe it's never fully resolved. But anyway you cut it, we believe technology can play a huge role in helping you be more effective, have greater impact, and at the end of the day, frankly, serve our communities better. And so our value to the nonprofit community, not just in the United States, but around the world, because we are a global organization at this point, our value is to bring technology to nonprofits at a price point that's affordable and with the support and services on the back end to actually make it usable. Because at the end of the day, expensive toys that are difficult to work with don't really help anybody. TechSoup's point is let's make sure that technology is accessible and affordable and that we can support you as you implement it and learn how to use it. And we're going to talk about all of those things today. So going back to the list of technology I saw people write about, one of the ones that was really prominent right off the bat is QuickBooks and I'm so glad to see people talking about that already because it is, I can tell you, one of the single most popular offers at TechSoup that nonprofits around the country are using. And if you're on this webinar today and your nonprofit is not using QuickBooks, I encourage you strongly to think about whether or not it is time to adopt a cloud forward or technology forward way of managing your finances. And if QuickBooks is something that you're interested in, TechSoup has lots of different ways that you can access QuickBooks, lots of different variations on that platform, but it is an extremely popular platform for TechSoup users. And so it's great to see people talking about QuickBooks already. I want to start with the next slide where we kind of start going through a litany of some of the top things that nonprofits have really been looking to TechSoup for right now. I'm going to start with hardware. Anybody who's had to purchase hardware over the last year knows that during the pandemic, prices have gone up and availability has gone down. And there are lots of reasons for this, but in the big picture, essentially, the supply chain for creating tech hardware has been really impacted by the pandemic over the last year and a half. I've heard particularly the semiconductor industry, but it's not just that. At the end of the day, it's been more difficult to get hardware, and that hardware has cost more. We're starting to see that ease now, but TechSoup has definitely stepped up to try to help nonprofits get access to the hardware that they need. We have these relationships with Dell and Lenovo and HP, but the one I want to highlight today actually is refurbished hardware, which is available through TechSoup. And that has been a really popular option for nonprofits, one, because it's environmentally conscious. We're not just throwing away computers and throwing them in the trash heap. Instead, newer computers that have already been used can go through a process of refurbishing where an outside sourcer checks that that hardware is still functioning. We may make a few upgrades here and there if they're necessary to get that hardware back up to a functioning level, but then that is essentially a reusable piece of hardware, desktop or laptop, and nonprofits can save quite a bit of money by using refurbished laptops versus refurbished or brand new laptops. We also have access to those as well, but the refurbished laptops are a great place for nonprofits to look, especially if you're trying to update the technology that your staff or volunteers have. Perhaps they're all working remotely now. And you just need to make sure that folks do have the hardware that they need to be able to work remotely. And if you look in chat, I think that we're dropping in some links there. And what I want to segue to here is that we in fact have put together an entire fiscal year end blog post. I'm going to share several of these with with folks today. But we have a whole fiscal year end blog post that focuses only on the hardware options that TechSoup has for nonprofits. And so we'll post that in chat here. And you can grab that link. And then in your own time after the webinar, just take a read through there. It'll tell you about what other nonprofits across the country are are looking at and what they've been using from TechSoup. Now three other partners that have been pretty popular this year. Adobe, they are the folks who created the PDF, if you didn't know that. They're also the folks who run Creative Cloud. Adobe has been one of the strongest supporters of the nonprofit movement through TechSoup for many, many years now. And especially if you're a nonprofit that has a designer on staff, or you have a communications function on staff, it's likely you're using Adobe Creative Cloud already. If you're not, and you wanted to use Adobe Creative Cloud, that's available through TechSoup. And that would give you access to all the programs that you need for those communications functions, like Dreamweaver, which manages HTML and web presence. You of course have Photoshop, Illustrator, InDesign, all fantastic pieces of software for creating graphic identity both in print and online. And Adobe Creative Cloud has definitely been one of the big things that has helped nonprofits keep communicating with donors, keep communicating with the public, and provide a good, clean way to design and save and share what it is your nonprofit has to say with the public. Cisco is another big partner that a lot of nonprofits who rely on their networking equipment have used from TechSoup over the past year. And so if you already use Cisco, and you have any updates that you want to make to your Cisco technology stack, I recommend looking at the Cisco options that are in the TechSoup catalog. I think those have been extremely helpful for nonprofits this year. And then the third one, Aretha's already mentioned here, is Zoom. And I can tell you, boy, at the start of the pandemic in February of last year, there was one single product that absolutely blew the doors off everything else for a period of time there. And it was when people realized that in a remote work environment, you needed a great, robust, modern way for everybody to speak to each other the way we are right now on this webinar. And thousands of nonprofits came to TechSoup so that they could start using Zoom. And I think it deservedly so became one of the most popular and helpful platforms for nonprofits during the pandemic. We can bump to the next slide now and talk about some of the other offers that come through to TechSoup. One of the really cool ones, and this is a bit of a hidden gem, but Autodesk, it is design and manufacturing software that lets you basically create much more sophisticated product or architectural drawings. And although a lot of folks would hear that and it wouldn't strike a chord with them and their nonprofit, there are a handful of nonprofits out there for whom Autodesk is actually an essential program. And so if you are in the business in your nonprofit of needing to create some specific types of architectural or product drawings, even if it's for designing an office space or something like that, Autodesk is a very popular option for nonprofits. As we've all morphed into the remote work environment, of course, security has become an even bigger issue. Two or three years ago when we did webinars around security, it was much more about making sure that folks are using smart password technology and that you're paying attention and making sure that there's anti-virus scanning going on in the background. But now with a remote workforce, security has to be one of the top concerns for every nonprofit. We have two great partners that we work with. There are several others, but the two I highlight here today are, sorry, three, Avast, Bitdefender, and then Norton. All three are available through TechSoup. They're excellent ways to secure your systems. And if your nonprofit is trying to figure out what to do about security, there's a bevy of recorded webinars. I think we have courses available through the TechSoup website on this as well. But Avast, Bitdefender, and Norton would be great places to start to make sure that you've got these laptops and desktop units locked down with the level of security that you need. And then another highlight on here is Mobile Beacon. Mobile Beacon provides internet hotspots. And these have been incredibly popular in particular with libraries during the pandemic. In a lot of more rural areas of the country where we've had trouble with broadband access, lots of folks are actually able to, first of all, use the internet at the library, but that's not new news. More recently though, they've been able to check out internet hotspots. It's literally a small physical box that you could then take to another location. It operates similarly to a cell phone where it pulls a satellite signal down and provides you live internet coverage right where you are. These Mobile Beacon internet hotspots have been extremely popular. And I mentioned them here because if you're in a remote environment where that broadband access perhaps is a little more limited or tricky to work with, these Mobile Beacon internet hotspots might be something you want to look at. And I do want to share in chat a couple of the links to these blog posts that I was mentioning. I'm going to paste one right here. This is the top security options that we provide and especially of interest right now during the fiscal year end. So I definitely recommend taking a look at that and learning more about what it is that TechSoup has in the security area for you. And then also because we're going to talk about this a little bit more, because TechSoup serves nonprofits across the country and as I mentioned globally, we also have to think about how big are these nonprofits and of course they run the gamut. We work with some extremely large nonprofits that have offices in hundreds of cities across the country. But we also work with lots of nonprofits who in some cases may only have one paid staff person, the executive director, maybe one or two. And we have to think very realistically about what size budget does a nonprofit have. You know, one of the pet peds I always have is I get a lot of outside businesses contacting us to ask like, how can we better support the businesses that you serve? And the first thing I think about every time is like, well, you have to remember that we don't serve businesses. We serve nonprofits and it's very different. You know, businesses may have expense accounts and larger budgets that they can devote to this kind of technology. But for nonprofits whose focus is on the front end work of serving our communities, those budget decisions are much tougher. And so we have to think about the budget size of these nonprofits. So what I'm going to share with you right now is a blog post that we developed particularly for nonprofits who have an annual operating budget of $100,000 or less. Now for many small businesses, if you say that number, they're like, well, we can't even operate on that. But nonprofits are great at doing more with less. We are one of the hidden secrets in that regard. And folks who operate with a budget of $100,000 or less still have plenty of opportunity to get technology that's going to help them achieve their mission, serve their community. So take a look at that blog post I just shared with you in chat. And if you have a budget that's around $100,000 or less each year, that would be the first place I'd recommend you take a look to see what's available to you. If your budget is larger than that, don't worry, I have two more blog posts I'm going to share with you as well that explain in detail what those larger budget opportunities are. Let's go ahead and jump to the next slide. And these are other partners that we have again found pretty popular at TechSoup this year. And Tableau, DocuSign, VMware, Asana, and Veritas. These are on the gambit of security, backup, and recovery, different ways to manage paperwork. And in fact, speaking of paperwork, I'm going to really zero in on one in particular, which is DocuSign. Of course, when you work in the nonprofit world, you have a lot of friends who also work in the nonprofit world. And certainly as I spoke with my network of folks over the past year about what was the greatest challenge that your nonprofit faced with COVID. A lot of it seemed to circle back to this notion that, well, we use these paper-based systems, but now nobody can go into the office to process the paper. And that that itself was creating a real problem for lots of nonprofits. So that's a great opportunity to think about something like DocuSign. And in fact, I think this is a great moment to think about how technology can be incredibly powerful. DocuSign lets you get documents signed, as their clever name would tell you, digitally. You have a legal contract or some other piece of paperwork that you need a signature on. And in the old way of doing it, you would literally have to get in front of that person and have them sign it before it became legally binding. And but with DocuSign, you can send these documents digitally. You can collect those signatures digitally. This is a huge step for a nonprofit that may be stuck just doing paperwork. So DocuSign has been an extremely popular option for nonprofits for a few years now. And I encourage you to really look at that in particular, if you're thinking about this notion of how to get some of the paperwork digitized in your nonprofit, that something like DocuSign is is a really excellent thing to think about. I also want to add two more blog posts to our chat here, if I can find where my mouse went. As I said, we also have options for medium size and large size organizations. Here comes the blog post now linked in chat for medium size nonprofits. A medium size nonprofit in our way of defining it here is basically between that $100,000 and $2 million annual budget. So if your budget falls into that category, and you have the opportunity to maybe stretch a little bit in how you're using technology, I would encourage you to take a look at that blog post. And if you have a budget like that, you probably have a few other co-workers and share it between each other. Talk through what in that list of options might be helpful to your nonprofit. These blogs all have links in them that should take you directly to the product pages on techsoup.org and really help you see what different offers are available to you and which ones might be right for your nonprofit. And there are, of course, as I said, some much larger organizations with budgets well over $2 million a year. And we know that for larger organizations, technology becomes even more important because now you also have to manage a huge number of people and usually sites and locations. And you've probably got a large website that gets a lot of traffic every year. So I'm sharing in chat here the link to the blog post that talks about opportunities for organizations with budgets over $2 million. By the way, there's nothing wrong with reading all three if you want to do that. But I know we all have plenty to do right now. So that's why we tried to break it up into these three different blog posts so that you could zero in and focus on the one that makes most sense to you. Let's move on to the next slide because I do want to highlight something that's a little new for TechSoup now, which is that in the past, we have been, in the past, we have been an organization that really focused on bringing technology products from other companies to the nonprofit world. But as I mentioned at the front end, that really addresses the issue of how to make technology affordable to nonprofits. But that's not the complete picture because the longer we've done this work with nonprofits, the more we've come to understand that really choosing a technology product and then purchasing it or buying it or spending the money to get it is only part of the picture. There's almost a deeper piece, which is a little more difficult, which is to implement the product and then get your staff to begin using it properly. And so over the years, TechSoup has really come to understand that there's an entire back end function that we can serve to help nonprofits better by providing services and courses to help nonprofits and their staff do better with the implementation and use of this technology. These are new things for TechSoup in the sense that we've been doing it for the past three or four years now. And not all nonprofits that we serve know about this. Now, as the guy who does a lot of the work on our email marketing, I do know that we talk about it a lot when we send email out to nonprofits. But you know, we have to take every opportunity we can to talk about it. So here today, I want to bring up to you the services and courses that I think would be interesting for nonprofits to look at either in advance of the next fiscal year or during the next fiscal year. Let's start with TechSoup courses. TechSoup courses are available through the TechSoup.org website. And if you navigate to the services drop down, you will see under there TechSoup courses. TechSoup courses exist on an almost an entirely separate learning management system. An LMS platform is the technical name for it. But there, John just dropped that into chat. Everybody can go check that out. Courses are where you can get education from TechSoup on all sorts of topical areas that matter. And one of the biggest chunks of content on TechSoup courses has been produced in our partnership with Microsoft. As folks may know, Microsoft has been a big TechSoup supporter for a long time and have always been very willing to come to the table and help us work through how to best help nonprofits. And the Microsoft Digital Skills Center is a set of customized nonprofit-centered educational tracks that are designed to really get you up to speed on some of the big Microsoft products that you may be using. I know I saw folks talk about Excel in the chat earlier. And yeah, I got to be honest. If you had to strand me on a desert island, but then through some strange way, I had to choose one computer program to have with me, it would be Excel. I'd probably starve to death quickly. But at least I would have Excel, and that would be better than nothing. Digital Skills Center will bring you up to speed on Excel, advanced topics in Excel, and then everything else that you can get around Microsoft through TechSoup. Obviously with cloud adoption being the big thing in the technology world for nonprofits, that means thinking about Office 365, which is the cloud-based version of what you might just think of as Microsoft Office. It's the suite of programs like Word, Excel, PowerPoint that all come together. You can learn all about that stuff in great detail through the Digital Skills Center on the courses platform. That courses platform also has quite a variety in course level. Sometimes you sign up for an online class and you get halfway into it and you realize, I know all this stuff already. This is just wasting my time and I need something that's more advanced. What's great about the TechSoup courses is you could skip up to the 200 to 300 level and get more detailed in-depth instruction if you need it. Likewise, the reverse is true if you're just a beginner with a particular piece of software and you really need that 100 level introductory instruction, you can find that on TechSoup courses as well. Remote work makes this all extremely important. Frankly, as we are all working remote, one of the things that is great is that these courses are accessible anywhere. If you have staff who are working remotely and you feel like there's somebody who really needs a little bit of extra help learning how to use Excel, for instance, those courses are a great opportunity to do that. TechSoup also has other services beyond the courses that I just spoke about, though, that can really help with planning for the next year. One of the most common one is what we call help desk services.  You can't fix it yourself. You just need someone to call. If you call a manufacturer, you can end up on hold forever. It's just tricky to figure out exactly who it is that you need to actually talk to to get help on the tech problem that you face. TechSoup's help desk service is designed as a product that any non-profit can quickly reach out to TechSoup and get help from them. TechSoup's help desk service reach out to TechSoup and get help troubleshooting something. It's priced based on a one-off interaction. We do have more advanced supports that are also available. There's a managed IT package where you can work with us on an ongoing basis for a monthly or annual fee, where we can provide better support for all your technology stack, but for many folks that help desk service is a real lifesaver. I've also talked about Office 365 already. There are two final services that I really want to highlight here. We survey non-profits all the time at TechSoup trying to understand better how they can get help or what they need help with. It's been very clear this year that one of the biggest needs is the website of each non-profit and then their outreach efforts. We have two lines of service available through TechSoup. One is a website development service in which TechSoup works with a great outside firm called the TAP network who specialize in non-profit work. We help non-profits go through the process of assessing their current website, understanding what functionality they think they need, and then putting together proposals and packages to figure out how we can get that non-profit's website to the place where they need it. Similarly, digital marketing or digital outreach is another very important communications function that non-profits face these days, especially in a time when in-person events, although they are starting to come back, they remain extremely tricky to manage. So much interaction is still digital and online. So achieving and putting together the right materials, as I mentioned earlier with Adobe Creative Cloud, for instance, you can design really great banners and graphics, but then you have to get them in front of people often with email marketing, sometimes with ads, et cetera, that you might do through the Google Ads network, or maybe some of you spend money on Facebook doing advertising there. But website development and digital marketing services are both new and extremely popular pieces of the services that we offer to TechSoup members. So again, just to highlight, all these services and courses are available through the TechSoup website when you go to the services dropdown. So if you look for that services dropdown, just bring it on, just click on that. You will find all sorts of interesting things that can be helpful. Kate, I see your question. Yes, TechSoup courses does require a different login than the main TechSoup login. Sorry about that. Hopefully it's not too tricky to just get in there and set up that account in the first place. What's great on the other hand is that when you use the TechSoup product catalog, you have to be an authorized TechSoup user who's specifically okayed to make purchasing decisions on behalf of non-profit. The courses website is a lot looser than that because we really want non-profit staff to be able to use it. And in many cases, those courses can be free. So the barrier for entry on the courses website is much lower. It should be easy for you to get in there, set up an account, log in, and take a look at what you want to get. So let's see. I want to make sure we've got all the links in here. I'm going to drop in the link for the help desk services here. I think I want to make sure. Aretha, let me know if my link is showing up properly now. I know that I had dropped a couple in and I think I only shared with the panelists, which was not super helpful. But fortunately, Aretha and John are there making sure everybody sees it. Okay, great. So there's the link to the help desk services. And then for website services, I'm going to drop this link in there right now as well. Here we go. Website services. And then digital marketing and outreach services. Here comes that link as well. Now, I realize I have been doing a lot of talking here and that's what these webinars can be like. But that's really the bulk of the content that I wanted to share with everybody. Hopefully some of these links are helpful for you. And with that, I want to just open it back up for questions and comments and chat. Let's see if anything jumps out as a common theme here that we can try to clarify or follow up on for anybody. Great. And thank you, John. He's been answering a lot of questions in the Q&A section. I see there's a question that just popped up in the Q&A section. Nick, if you want to take a look at that and just a reminder, this is being recorded. You will get the recording. And I will also add all the links to the blogs and the other links that we have spoke about in the email when I send the recording.  I'm not seeing the question, to be honest. In the Q&A section, at the bottom of your screen, you'll see Q&A. Journeys is new to me, so this is for someone hearing about it. Yeah, I don't know about journeys, to be perfectly honest. Trello, I do know about. I don't use it personally, but I know folks in our design department who do use it, it's essentially a project management system where you can drag cards through a sequence of work steps to track how a project is doing. I think Trello is great. It's more a question of, does it work the way you need it to work? And that's kind of always the key with these technology products, right? It's like, they're all great at something. Is that the exact one that you need? I don't know, but it's definitely reputable, and I know lots of people who do swear by it, but I don't know about journeys. Maybe you can tell us a little bit more about that. See the question from Larry, any membership management software offered through TechSoup? Membership management. Yeah, that's a great question. I'm not thinking of any specific membership management right off the bat. John is typing something in here. Maybe he has something to share. Great, yeah. Larry, are you talking about, for instance, just a CRM? So the database of folks that you work with or something more sophisticated where you're talking about the actual management of the payment system? I think those would be the key questions I would think about. You probably know what those are already. The latter option, he said. Yeah, great question.  We have several hundred products available to us at this point, so I'll just need to double check on there. Great, okay. Jerry, are there any board member management and government software? Governance software, excuse me. We do have a board management package, which I'll let John dig up and get you a link to on there. But I think that does have a governance aspect to it as well. Yeah, we'll get you a link for that. I'm blanking on the name of it right now, but we do have that. Awesome. Yvonne, put the links for journeys there. Thank you so much, Yvonne. Good. And Janet says Microsoft now has a system for non-profit membership management. Using their Microsoft dynamics, I don't think it has payment in it. So that's a comment. Ann says, I was more referring to building security, access to buildings, type of software, and hardware. So I guess this must be related to a previous question, Ann. So you're talking about like a card key mechanism, I think maybe like where you're able to access a building securely, that kind of thing. I am not aware that we have something like that right now. Alison, I see your question about grant management software. Yes, we definitely have grant management software, a couple of different packages. The integration with QuickBooks desktop is a good question. I see John is answering that right now. And I'm going to say, I think Asana, it's good for board management. Using that, you can give your board members tasks, you can see when they've completed them, they can make comments, they can upload documents. So Asana is a great software for managing board. Kate says, any courses on Power Automate, excuse me, part of Microsoft Office 365 Suite. Kate, great question. I am not aware that we have a course on Power Automate, but I'm going to kick that over to that team and have them double check. And by the way, even when this webinar is over, we spend some time pouring through the chats and questions, and we will respond like post webinar with specifics on anything we can find for you. That's related to your specific question. Again, our entire mission is to support you in this stuff. So we'll do that back and work and get back to you. Yeah, and I wrote that down too about Power Automate. There's not a course and maybe someone can teach a course. Mary Pate says, recommendations on conducting email marketing distribution to avoid being blocked or ID by spammer. Oh, Mary, you're speaking my language. Believe me, I know your pain. I get the struggle. Yeah, look, we do have several different email platforms available through TechSoup. Constant contact is one of them. Get active is another. I believe we may at some point be able to bring a hub spot in, but I'm not sure about that yet. But I think the big question you really have is around how do you do that in a reputable way? And this is a tricky thing for nonprofits because we gather these lists of supporters and folks that we want to communicate with all the time. We really should be using an opt-in system where folks are signing up on your website for updates. Even the free version of MailChimp or something like that does let you do that. The real thing is that when folks need to have the option to unsubscribe, and if folks unsubscribe and we don't honor that, that creates a center reputation problem for you and you will get hit as a spammer and your IP address can get compromised. So I'd say the main thing is just make sure that you are using an unsubscribe link and that folks know how to get off your list if they're on it and they don't want to be receiving it. But there are definitely several items in the catalog and we'll ping you with those links at the end of the after the webinar. I know Allison, John asked you a question about the course for QuickBooks TechSoup. No, I'm probably actually have a course coming up in August. So he put the TechSoup courses there, the link there, but we actually have a course, QuickBooks course coming up in August. If you go to the events page under the community, then you'll see the course. It's not listed yet. I'm going to put it out today actually. Okay. SharePoint. Is SharePoint a part of Microsoft offerings from TechSoup? Yeah, I'm going to double check that right now. We do have, we've certainly had SharePoint every time. I wanted to, you know, these catalogs change here and then I wanted to check. Yeah, we do have both donated and discounted versions of SharePoint available through the TechSoup catalog at TechSoup.org, you know, without knowing specifically what it was that you needed. I'll just point you to that and just start there. And you should be able to find what you need. Tuwan said, have you ever heard of every action? I don't see that they offer a discount. Is there another option for this nonprofit CRM? There's so many new CRMs coming out like every day, every action. I don't know of every action specifically, but yeah, to Aretha's point, there are so many of them coming out all the time. And there are lots of, you know, there's lots of platforms that are built for nonprofits that just run their own independent service and don't coordinate with TechSoup. I don't think every action is in our catalog in particular, but yeah, I haven't used it, so I can't tell you much about it, to be honest. Okay, great. John, thank you. He's jumping in there and answering all these questions. How about Calendee or Doodle or something similar? I seem to constantly be scheduling meetings. Ugg. I get it, Angie. We do not have either of those. I'll be honest, all my scheduling these days is pretty much done straight through Outlook, but that's tricky if you're scheduling with folks who are outside of your Outlook environment. So yeah, I'm going to actually send that to our product team a little bit because they're always eager to hear about what folks are looking for that we may not have. So that's a great call out. Thank you. Yes, and as somebody else put in their Google Calendar is another option. So sort of like calendar options that are linked to larger productivity suites would be more the direction that we have right now. And to answer that, I know Salesforce is being offered a discount, but it's hard to use, but is it hard to use as a question I've heard is difficult to use? Well, yeah, Salesforce is not available through TechSoup, to be clear. They do have their own line of communications with nonprofits. And I would say Salesforce is extremely powerful. If you don't consider yourself technically savvy, I think trying to adopt and implement a Salesforce platform on your own would be hard. But you can do it. And like I said, this is extremely powerful. But I think kind of the word of mouth I hear about is generally you probably want to work with an outside agent, consulting firm, expert on implementation because it can be tricky. But I think they also have quite a bit of support materials themselves. And I know they're, you know, they're very committed to helping nonprofits. So I wouldn't dissuade you for any reason from like pursuing that. Okay. Rita says, my organization regrants funds to smaller nonprofits. Do you have any grant management software that can help my nonprofit communicate and manage grants with other nonprofits? Salesforce has something, but it's very expensive. That's a fascinating use case. Rita, I think we'll have to get back to you after this to see if there is something that does that way. Again, we have several grant management and grant oriented platforms we work with. But I don't know, I don't know about your specific use case, to be honest.  I don't know. John is, he's typing the answer for you though. He's finding something. John has done a fantastic job. Thank you so much for being there, John, in the background. So, Wiswana says Salesforce teaches you and guides you one to one. So, as Nick said, Salesforce is very powerful. I've heard nonprofits here come on and say they use Salesforce, but maybe they're not using all their features, but they said that they like it. So, I guess it's a preference. I have to give a shout out to the whole group today. By the way, usually I go through these questions like, yes, we have that. Here's a link. We have that, but you all are stumping me today, which is great because it means that there's more work to do and we have to go out and find some new stuff. So, I really appreciate you sharing with us what you're looking for. Yeah, yeah, this is great. We love hearing from you and finding out what's going on. I'm going to send a survey out as well. We would love for you to, you know, answer the survey when we send it out with the video replay. Any other questions? Can we have your email, Nick? Can we have your email address? Yes. Yes, you can. I will put it in chat right now. Awesome. Angie, thank you so much for saying that. Thank you so much for all the great information from the panelists and attendees. She has to go to another Zoom again.  Busy is good. Thank you for coming. Well, do me a favor. Right. Type in a chat room, one of your takeaways. I know I learned a lot today. There was some software that I didn't know about. Write in one thing you learned today was a aha moment or like, okay, wow, I knew that, but I didn't know this about that. So, and your thank yous are welcome as well. Nick did a great job. Thank you so much, Nick. Please come back. It's always a pleasure. Awesome. CPAC is saying thank you. Debbie is saying thank you. Good, John, if you have a website or product question, please email customer service at TechSoup.org. Great. Janice says she learned that new software the TechSoup has and they help that support. Good. We love hearing that. Yes. Thank you from Katrina. Carmen says, many new software purchases to think about. Alisa, we'll look into the 100, 200, 300 core offerings. Yes, please do that. I think the 100 and 200 are free. I know the 100 are free, right, Nick? But I mean, the experts that are doing the courses, you learn so much from them. April says there's an, I think she's saying there's an app for everything. That's one of the things she learned. Jerry says, thank you. Kate has not seen the courses section before. I'm going to check it out. Great. This is why we do the webinars because there's a lot of things that people don't know about TechSoup. So again, we thank you for coming here to spend that hour with us to learn what we have to offer. We spend a lot of time trying to provide information for you all and gathering new technology. Trista said more about TechSoup. Good. You learn more about TechSoup. Mission accomplished, right? Excellent. Nick, Mission accomplished. Yes. Collaboration, yes. Yvonne, the volume of the courses offered by TechSoup. So you've been there. You saw it. There are lots of courses, lots of courses. Mary Page said, a sauna for board or the board of directors. Yay. Thank you. Awesome. Tristan liked the courses offerings looking into those two good people are going over there and looking at it. Kate said we just got a new HubSpot and I wish I had known about the one offered through TechSoup. Listen, everybody, I think Nick, you gave a quote over 70% of non-profits say before they look for software, make a purchase, software hardware, they always check with TechSoup first. Yes. We are your family. Check with us first. Ask your friends or families. Lisa says, thanks, Nick Sanritha. You're welcome, Nick. I mean, Lisa, Mike, thank you very much, very informative. Yes, this is very informative even to me and I'm here every day. Oh, Larry, I see your question. No, we did not talk about Boost, but I'm glad that gave you value and keep that subscription going. It's a great, great line. Yeah, great. Follow lots of helpful links, yes, and resources. Good. I don't know. I don't want to pronounce your name wrong, Lola Phi. Thank you for looking forward to the courses for two of my people on my team. Yes, yes, the courses are for your entire team. So, yes, make sure you take advantage of it. Love that you have support of all sizes for all different types of non-profits. Absolutely. I appreciate you providing the tech and helping us implement. It's intimidating. Yeah, I get it. We get it. We get it at TechZoo. We get it. Awesome. Well, thank you all again for joining us. I'd like to thank Nick for doing this excellent presentation. Thank you, John, for being in the background. You are awesome. Thank you all. All the non-profits here, everything that you do for your community, we want to say thank you. But I always say, while you're taking care of them, make sure you take time to take care of yourself. And we will see you soon on our next webinars and ED Chat and the courses. We'll see you soon. Bye-bye. Thank you, everybody.


Hi everyone, good morning, good afternoon and good evening to all of you. This is Ganesh Ayer, the Managing Director for NIO USA Operations and NIO's Global CIO. As many of you know, NIO is a global company founded back in November of 2014 and a pioneer in China's premium electric market. We design, develop and manufacture connected smart premium electric vehicles, driving innovations in connectivity, artificial intelligence and autonomous driving technologies. Our vision or aspiration is to shape a joyful lifestyle for our users and be the best user enterprise in the world through thoughtful design, amazing services and cutting-edge and best-in-class technologies. As we all know, the electric vehicles only account for approximately 3%, just 3% in the passenger car segments that are being sold today around the world, just 3%. Research shows, and all of you know, I'm sure, the main reason impeding the broader adoption of electric vehicles is all centered around the battery itself. The high price of electric vehicles is largely contributed by the very expensive battery pack. In fact, roughly about 25% of the cost of the EV is for the battery pack itself. That's huge. Then of course, the low residual value of the vehicle is mainly again due to the concern of the battery degradation. So we need to solve this to drive more adoption and drive more users from the internal combustion engine into the EV driven economy in the future. How do we do that? Well, NIO has come up with our own very, very unique NIO power solution and I want to share some information with all of you today. How NIO is driving that innovation using our proprietary NIO power solutions all the way from charging, swapping, as well as upgrading, end to end power service system. As you all know back in late August 2020, we announced a new innovative business model, battery as a service. Essentially, what this means is it allows the users to purchase NIO vehicles and subscribe to the usage of the battery pack as two separate transactions, two separate transactions. So it's essentially a separation of battery and then the vehicle into two separate components and battery separation and the chargeable, swappable and upgradable infrastructure utilization, thereby more reassuring the car ownership as well as better resale value for our users. So what this means is if a user purchase any of the NIO vehicles, ES8, ES6 or even EC6 model and subscribe to a 70 kilowatt battery pack under this vast business model, they can enjoy purchase price reduction of about 70,000 RMB, which is approximately about 10,300 US dollars and pay a very nominal monthly subscription fee of 980 RMB or about 150 US dollars for the battery pack, for the monthly battery pack subscription usage. By doing so, the users will continue to enjoy the existing the tax policies such as purchase tax exemptions and other subsidies that the Chinese government offers for the purchasing of the EV owners, EV vehicles. So our innovative this battery as a service business model was made possible because of our unique innovation around our NIO power solutions. I want to walk you through comprehensive NTO and NIO power solutions. What are the components or elements that made possible under this NIO power solutions? So essentially, if you look at the NTO and the code system for NIO power, it's powered by a NIO power cloud, which is very unique and proprietary to us.  And then leverage is a one click for enabling or requesting the power solutions. Let me walk you through each one of them separately. So as I mentioned, this is made possible, the NIO power solution is made possible using our NIO power grid, which is a combination of multiple power replenishment services or solutions all centered around the user experience. So the core of this power grid is chargeable, swappable, and upgradable smart service power system. So on the chargeable front, you know, this is our NIO home chargers. We upgraded recently to the home charger 2.0. It's a new design. By the way, this design won the Red Dot award, very prestigious Red Dot award in our early this year. So as of September, we have installed little over 35,000 power home chargers in your users in their apartments or wherever they live. And then the most recent Beijing auto show, we announced a fast DC charger, so which is three times as powerful as the seven kilowatt AC charger or the NIO home charger that we deployed from the beginning itself. So just to give you a frame of reference for a 100 kilowatt battery pack using this 20 kilowatt power home plus or the DC charging infrastructure, you can get fully charged in three and a half hours as compared to 10 hours for the seven kilowatt power home AC charger. So it is three times faster to charge any battery pack. So the 3.5 hours to 10 hours that is for this, you know, comparison, I gave it mainly for the 100 kilowatt battery pack. So it's quite powerful. And the third one is our power charging solution or NIO supercharging as we call it. So which is mainly installed in all of the busy locations. And as of end of September, we have installed, we have about 54 power charging solutions or the supercharging solutions throughout mainland China, connecting all the four major cities, highways, Guanzhou, Beijing, Shenzhen and Shanghai. And then there's 54 locations have roughly over 350 individual power chargers being installed. So for the users, we also developed a charging map, which we call it as a power map. So this is made possible elevating our, you know, cloud technology, the charging map represents or represents a full-fledged IoT system connecting the users to the service personnel, NIO service personnel and the NIO self-operated charging facilities as well as the public charging facilities. So for example, when a NIO user or any EV user plan wants to plan a trip using the NIO app, the charging map will recommend the charging route along the way. In fact, you know, this mapping solution that we developed, more than half of the charging map users are not NIO owners, but electric vehicle owners of other brands. Because we want to drive our vision is to drive more adoption, driving these users from internal combustion engine into the electric EV segment in the future. So innovative technologies we developed, power map for example, that's more than 50% has actually been used by NIO users. We also have a one-click-for-power solution that we developed, which is again to take the charging anxiety away from these users. So we offer this one-click-for-power, which has also been offered to other owners of other EV brands. So as you can see here, a Tesla Model X being charged by a NIO's Power Mobile van. So it's quite fascinating to see this picture here. So it's a 10 minutes of charging provides approximately 100 kilometers of charge. So that is quite powerful. So we want to provide and we are providing an entrant different charging infrastructure and charging solutions for our users and other users of other EV brands. So the entire power solution entrant is made possible using our mighty power cloud technology. So mainly there are four components, which is the high performance IoT system, Athena, which is a smart simulation, and then the grid, which is the smart route planning, as well as the battery management or the shield solutions. So by utilizing this cloud-based dispatching system and integrating IoT and communication technology into our electric car services, NIO's power replacement experience embodies our vision and innovation. So with this, I want to share a brief video how our NIO power solution works. So hopefully that'll give you much more flavor how this thing actually works. Enjoy this video. Hope you enjoy this video and very informative video. So as you can see from this video, so every NIO car when it goes into the battery swap stations, any of these locations, every single battery that's been removed from the car is being carefully examined by qualified technicians to make sure that the battery that's been removed is completely safe and there are no issues with it. Once it is determined that there are no fault in the old battery being taken out, and it's been fully charged and then kept back in the rotation for the next NIO vehicles for swapping whenever that comes. Just in case if any fault is being determined by the technician and the old battery being removed, that has been sent for repair for safety reasons because we want to make sure safety is absolutely number one priority for our users. So any faulty battery that's been taken out at any of the swap stations is being taken out of rotation and sent for repair before it's been put back into the system. As a matter of fact, we have over 157 battery swap locations throughout mainland China and all the Taiwan cities from Shanghai to Beijing to Shenzhen to Guangzhou and even into some of the tier two highways connecting to those cities. So we have the swapping stations being installed. So 157 stations covering 65 plus cities and the number is counting every week.  So we want to take care of the users as much as possible. So that's our number one motto. Very recently, we successfully completed 1 million battery swaps mild station, which we are extremely proud of. By the way, we have over 1200 unique patterns being approved in this NIO power swapping technology that you have seen in this video over 1200 patterns. So every new over who worked on this project is very, very proud of our innovation in your power. So to sum it up, as I mentioned, we are a global company and China is where we started. And that is our first market someday in the near future, we will expand our footprint to more places around the world. And wherever we go, we will carry our innovative power solutions so that our vision and then commitment is to drive more EV adoptions. So in the battery as a service model, I just want to sum it up that we want to drive more internal combustion engine users more and more into the electric segment. So with this battery as a service, it lowers the threshold for the users to purchase the electric car. So it gives more purchasing power to users who could not afford previously. Now they can afford because the price of the car is being reduced by 70,000 RMB. That's quite significant. And it also increases the residual value of the car because the battery is no longer owned by the user. They are being subscribed by the user on a monthly basis. That also ensures the innovation that goes into our battery technology is always being enjoyed and available to every single user. So that takes, again, better battery density, better battery chemistry, users can enjoy it. And of course, it also gives that flexibility of that upgrade. So I hope you enjoyed my presentation. I hope it was very informative. I'm sure some of you may have lingering questions. As always, if you have any questions, please, please email them to press at neor.io email address. I assure you that we will get back to you with answers at the earliest. Thank you very, very much. Have a great day.


And in sport, world number 4, Arna Sabalenka, has dominated Monika Nikolay's school to reach round 2 at Wimbledon on opening day of 2021 championships. The Belarusian number 2 seed in the women's draw took 29 minutes to seal set 1 and close out a 6-1, 6-4 win. Nikolay's school world number 191 drew support from the Wimbledon crowd in the face of a relentless early end slot. But Sabalenka repeatedly punished the serve of her rival and saw off the threat of a second set fight back. In all, Romania's Nikolay's school won just 39% of points on her first serve in what was the first match of the 2021 championships, played under the roof of Court 1 as rate-delayed action elsewhere. And in the end of the year, the Wimbledon crowd won just 39% of points on her first serve in what was the first match of the 2021 championships, played under the roof of Court 1 as rate-delayed action elsewhere.


I'm Sheryl Reynolds and I have the sheer delight in living in Fungaroa, Raglan. I've been here for 15 years. I'm an artist, a philanthropist and an entrepreneur, a bit of a serial entrepreneur. I am just here with the Edmund Hillary Fellowship as a fellow looking to develop my 12th startup, which is called 3Cs, a working title for conscious creative content. The purpose of it is to license creative content to fund, urgently fund, the change that we need in the world, including everything that we've just heard for Papatou Inuku. There's no more urgency for the future of Alina's child and all of the children, all of the children to come, but also to fund the inequities on our planet of injustice around poverty and women and girls. If you're interested in that, please come and talk to me. I'm not going to talk about that now. I'm going to talk about a very personal story and I'm going to talk about the power of hidden stories. I'm going to do that by just setting the scene and then through three tweets, share with you a personal journey and leave it there. Setting the scene in the philanthropic world that I've been in, my 11th startup was a philanthropic foundation called Momentum Waikato, a beautiful foundation. The philanthropic sector, much like the Edmund Hillary Fellowship, is very sharing, caring, open. We come together as many foundations to share and learn together. At one stage, a year ago, I was in a room with trustees and my fellow leaders in the philanthropic space. There was this one trustee who wasn't like us, who was talking about homelessness and talking about how anyone who is homeless has brought it on themselves. It's their own fault. It's their own circumstances. They've created their own world and inside I was screaming, but I didn't have the words to say anything because I had a hidden story, which is that I was once homeless and I wanted to say to her, you're talking about me. Now, my story is one of having been brought up in London in an Irish pub and beautiful parents who unfortunately lost their business, went bankrupt. The pub was our home. We lost our home. My father got ill. He died. Then my mother, with her mental health challenges and I as a teenager, ended up in a homeless shelter where we stayed for nine months and until we got ourselves sorted. I learned resilience. I learned the personal capacity that I didn't know that I had for coping. We all have such great resilience. Moving forward, that's my story. Then, oh, there's a tweet. These are my three tweets. The first one started with a Tesla in Hamilton. My first Tesla I saw and I tweeted it. The guy from an energy company who knows me said, oh, we have a whole suite of e-cars, come and drive one. So we went for a drive. In that journey, he told me and Kiwis in the room will remember the Pacifica teacher, the woman who was on a breathing machine and because she lived in poverty, was unable to pay a bill and her breathing machine was turned off and she died three hours later. When he told me that, I then shared with him my story of as my father was dying, we couldn't afford to pay the bills. Our power was turned off and what it was like to live in London in a house with no power, wrapping my dad with blankets and working to help him in candlelight. He was quite shocked. That enabled me to start to tell the depth of my story to my partner, my friends, my family. That was a week. We had that conversation a week before I went to Canada to a conference and at the end of the conference, I got a Greyhound bus over to Montreal to meet my mother on Mother's Day and because I'd had that conversation in the car the week before, it enabled my mother and I to have the most important conversation about her hidden stories and it was a powerful coming together and I won't go into that, that's her story. But my mother in having that conversation, I said can I share our story and she said yes because she thought it would help people so I am here with her permission. And then Seed Wakato, Gemma is in the room, a co-founder invited me to come and speak. It's a youth movement in the Wakato and this was the first time I spoke publicly and told my story. And in telling the story, afterwards one of the other speakers came up to me and said there's a girl here, she's 16 years old, her mother died, her father's thrown her out, she's homeless, she's living on the street or on couches and will you meet or will you talk to her? And I did of course and what I realized is that in sharing my story in her situation, I was able to give her hope. So I invite you, if you have a hidden story, to think about the power of it and to think about sharing it and giving others hope. Thank you.