What do narcissists do when they can't control you anymore? There is a point in the relationship Where you begin to set boundaries You begin to set standards You begin to expect more and When this happens the narcissist realizes that they're losing control of your thoughts and emotions They become less efficient and less able to deal with things They become very angry They start to bully you even more There's more arguments Because they're trying to overcome you by persistence They're trying to make you weaker and less determined Until you eventually submit to them So that they can gain control over you and this is what often happens Victims abandon their boundaries and standards They stop trying to defend themselves And They go back to walking on eggshells around the narcissist They go back to being very careful not to offend or upset them They go back to being very careful about what they say or do Because they just want peace and Whenever you try to escape from the narcissist's control The narcissist tries to break you down They try to make you feel even more less of yourself Because they need you to feel weak and confused They need you to be angry or upset at all times Because that takes away your will to fight It puts you at your lowest and it puts them above you Unless you decide to go no contact Because if you do that, they will be unable to get to you They will lose all control Because you've disappeared You're nowhere to be found When the narcissist can't control you anymore They will try to ruin your reputation They will assassinate your character They will smear your name They will discredit you They will try to make you look crazy And they will do this by playing the victim By blaming you for everything They will say that everything was your fault You're bad You did horrible things to them So that they can gain sympathy and support So that other people will feel bad for them And try to help them When the narcissist loses control of you The smear campaign is something that you should expect to see It is one of the main processes of a narcissist It's something they use widely and often When something goes wrong The narcissist will always play the victim They will always blame the other person They will say that you have all of these issues You're insane They will say that you acted unjustly or dishonestly towards them So that they can gain sympathy and support So that they can gain narcissistic supply They may also hold on to you for dear life They may attach themselves to you They may try to show you that they're still in charge They're still in control They're still in the driving seat So they will act out They will behave badly In a way of showing you that you can't leave them They're still in charge and they can do things that you can't control Because they have control and you don't Which is very childish and immature behavior But this is how narcissists think and behave They will stalk and harass you They will show up at your home They will show up at your job They will stalk you on social media They might make fake accounts Or they will get one of their flying monkeys to spy on you To show you that you are not done It's not over yet You are done when they're done with you Because they're the ones who have the power and control They're the top dog They're any position of authority And you can't control them But this behavior should only reveal to you That they're slowly deteriorating mentally From no longer being able to be a factor in your life They're no longer able to control you Because what kind of person spends their time stalking people on social media It's very strange behavior But it's something that they will do because they lose a control They don't know what to do They're trying to recover from their narcissistic injury Which you have caused by rejecting them But eventually some of them will take the hint They will give up And they will focus on other supply But that doesn't mean that they will stop talking about you They may still continue with their smear campaign Even while there was someone else Because they have to let everyone know That you acted unjustly and dishonestly towards them So that they can be the victim But sometimes they will come back They will hoover you Especially if they have been rejected by their new supply They won't target someone else Because they're very insecure They lose confidence after a breakup So instead they will try to return to an ex It's much easier for them to return to someone who knows them Someone who they believe still likes them and will talk to them So they may come back And tell you that they still love you They still miss you They may make a big mistake Or they may play the victim As though you did something wrong Or they will act like they're experiencing a type of intense difficulty or danger Because they're trying to get your attention They're trying to get you to respond Because they want everything to go their way They want control So they will say that something is wrong And they need you to fix it They need your help They can't do it without you When the narcissist can't control you anymore They will get very angry They will bully you They will smear your name They will smear your name But if you decide to leave There isn't much they can do about that They will try to attach themselves to you They will try to become overly dependent on you for something They will hold on to you for dear life But if you keep moving Eventually they will give up and let go Thank you for watching I hope this video resonated with you Please like, comment, share and subscribe If you would like to donate My paypal link is in the video description Coaching inquiries You can email me at coachinganarchsurvivor.uk Thank you for watching And I'll talk to you soon


My name is Dana Bariantos and we are going to read a story for our story time today Called the very hungry caterpillar and in this story We'll be focusing on the sequence of days and sequence of items that the caterpillar eats and also be identifying Those items as whether they were a healthy food or a not healthy food for a caterpillar and to talk about the difference between those This is both a sequencing activity and also oral language because it helps the students to Use complete sentences when talking and to use describing words when they're describing objects that they may or may not be familiar with All right, so the title of our story is the very hungry caterpillar and the author's name is Eric Carl Now today I want you to pay special attention to something We're going to be looking at the food that the caterpillar was eating and we're gonna see if he remembered That caterpillars to get big and strong so they can make their chrysalis They have to eat healthy food, right?  So you can get big and strong, right? Okay, who wants to get big and tall? Yeah, so you have to eat super. Yeah, me too You have to eat some super healthy food. All right. Here we go In the light of the moon a little egg lay on a leaf Is the caterpillar inside? Let's see I don't know You were right on Sunday morning the warm sun came out and pop out of the egg came a tiny and very hungry caterpillar So what day did he come out? on Sunday on Sunday. What day comes after Sunday? Monday, let's see what he ate on Monday on Monday. He ate through one apple But he was still hungry. Did he choose a healthy snack? Is an apple a healthy snack? Sure. Who brought an apple today? Yes, that's a great healthy snack So so far he's eating apples, pears, plums, strawberries, oranges, and those are all kinds of fruits and those are very healthy. Then came the weekend This would be like our day off of school. He kind of had his day off, too I don't think he ate very healthy. Do you? Let's see what he ate He ate some chocolate cake Was that healthy? He had eight through one ice cream cone. Was that a healthy snack? No He ate through one pickle What do you think about pickles? Is that a healthy food? Hey, I don't think you're gonna get very much many vitamins, but it's okay a Cheese, is cheese healthy for you? Yeah, that comes from milk And last was watermelon. Was that a healthy snack? Yes And you know what? After he was done eating all of those foods He was and he had a tummy ache. What do you look like when your tummy hurts? Oh, it's your tummy hurt. You holding on to it. Yeah So then on Sunday, he saw a nice green leaf and he thought oh that looks delicious So we ate all the way through that green leaf and you know what? His tummy started to feel a lot better Probably because that's what caterpillars are supposed to eat anyway, right? They like leaves and things that they can find on the green on the ground Do you remember our caterpillars when they were sitting up here and they were eating all of that food in their little jar? They got a lot bigger. Didn't they because when we got them they were like Big and then they kept getting bigger and bigger and bigger and Then they turned into their chrysalis or their cocoon, right? Yeah And ta-da He came out of a butterfly So do you think he pit made some good healthy food choices? Yeah, some of the time did he make some not good food choices? Yeah, he was eating a lot of sweets wasn't he and he got a tummy ache the end


Okay, folks, Larry Pezzavento for TFNN. I bring the update here. You notice we had a big drop from last week. We dropped from $39,000 down to $38,600, and now we've rallied back. You notice the high today was almost, it was one tick from the exact 61% retracement of the high that we made back on March the 1st. So whether that means anything or not, the fact that you made the ABCD pattern, and you notice that the ABCD pattern didn't quite make it mainly because of these long bars. And I've mentioned many times, if you will just adjust your CD leg to 1.27 of that move, you'll see that you're probably going to hit it just about exactly spot on, which it does. Now, the reason why that you make this adjustment, in other words, the AB leg is not equal to the CD leg, but only about 40% of the time, believe it or not. The other part of it, the CD leg is going to be 1.27 or 1.618 of that leg, and that's exactly what you had here. And the reason for that is the strength of this thrust to the downside. Okay, so that's what we're watching here with this. Now, today, on today's show, we're going to have as our guest, Dan Harley, will be our guest at the half hour. Always has some really great stuff. And of course, this is one of the key dates that he was looking at. But the thing that we'd like to talk about here for just one second is, is that when we come to the regular part of the show here, I'm going to do a little tribute to my good friend, Jim Twentiman, who'll be laid to rest on Friday over in California. Got Nate laid to rest, I guess, would be sailing to the sunset because he's with the Neptune Society. And his ashes will be spread over Morrill Bay where he lived and passed away, just like our good friend, Jack LaLaine, who happened to be a good friend of Jim's also, that we had knew through our days at Drexel and all the other stuff that we had done together through the years. So we're going to have something special for you coming up at the break. Those of you that are new to the show, those of you that are in the show, that's there's some market that is one of Jim's favorite is getting ready for something very unusual to happen. So we want to cover that. And just as a little heads up, I'll give you a heads up. It is called the wheat market. So stay with us here, folks.


Recording started. Welcome back. Over this we will move on to the sixth chapter, the gifts of the Holy Spirit. What is the gift of the Holy Spirit? Why do we have this gift of the Holy Spirit? How does it help us? Anyone in the class who can unmute and speak? I believe the gift of the Holy Spirit is for the edification of the body of Christ. Yes, exactly. Gifts of the Holy Spirit is for the edification of the body of Christ to help each other, to receive the guidance from God personally and also to the congregation, to the church, the body of Christ, so that God's plan and His purpose will be fulfilled in and through us. God leads us as He was with the Israelites and has how He led us with a tangible presence, with a pillar of cloud in the day and a pillar of fire in the night. In the same way the Holy Spirit is within us now and He abides in us and He is leading us and He strengthens us and He has given us this gift of the gifts of the Holy Spirit for the edification of the church and to each of us to be strengthened. So we see the first is the personal use of the tongues and the interpretation of the tongues. Can one of us please turn to 1 Corinthians chapter 14 verse 2. 1 Corinthians chapter 14 verses 2 For he who speaks in a tongue does not speak to men but to God for no one understands him however in the Spirit he speaks mysteries. For he who speaks in tongues does not speak to men but to God for no one understands him however in the Spirit he speaks mystery. So speaking in tongues is very important as I said all the other gifts will be activated automatically by the Holy Spirit but then only the gift of tongue needs to be desired, yearned and when asked for then this gift of the tongue will be activated within us. It's not that we do not have this gift is already there with us. It is inside us but then in time it will be activated. We need to yearn, we need to ask and this gift is very precious. If this gift is activated all the other gifts will be activated automatically. Through the gift of tongues you know it is like we entering into the supernatural realm of God. We see in the New Testament church every month pray in tongues. The prayed in tongues. So you know many things can happen when we pray in tongues. There's edification within us, there's cleansing. You know there's cleaning, repairing, edifying, teaching us new things. Revealing the mysteries of God, the secrets of God has been revealed to us and we speak the divine mysteries of God. It also builds us strong in the spiritual person. It changes the circumstance when a person prays in tongues. The whole circumstance in his home, in his workplace, wherever this person is changes. It opens, it prepares a pathway for a miracle and when we pray in tongues we access the mind of God. We access the mind of God and we start speaking who the Lord wants to speak in that time, in that season. It equips us, it opens a new sense for us and we become more of God conscious and being the people conscious or the world conscious. When we pray in tongues it builds us, it stimulates our faith. It prepares us, it delivers us from the spirit of fear and it makes us more courageous and more strong. It strengthens us and it also builds an intimate relationship with God and it changes our mind. It gives us the mind of Christ and when we pray in tongues all the things that does not belong to God and his kingdom, it uproots from us and also when we pray in tongues, for example, when we have to make a decision and we are praying, we are seeking God's guidance to make a decision or if we are confused there are too many things we don't know which one to choose. It may be in our in our studies, it can be in a career path or it can be choosing a life partner. You know the Lord leads us clearly. He directs us. He directs us when we pray in tongues. He gives us a clear picture. There's always an inner witness speaking. The mysteries of God becomes very clear to us. We have the mind of God and God reveals what is in his mind to us, to our spirit and also as we pray in tongues, yes, we may not understand always what we are praying but God gives us the interpretation of the tongues at times. He helps us. He enables us to understand what we are praying, what God wants to see. The mysteries we speak in tongues, it's not mystery. It may be mystery to us but not mystery to God. God reveals his secret things to us. So when we are praying in tongues in a congregation, we need to be mindful of what Paul said. If we pray in tongues and it is a mystery to the congregation, it does not edify the church. It does not benefit the church. So what we need to do is we need to interpret it. So there is a gift of interpretation as well. When one prays in tongues, either the same person can interpret what he's praying. Again that's another gift. Interpretation is another gift or we have seen in the congregation when one person prays, another person, God has enabled this gift of interpretation to him. When one person prays, another person can interpret what he prays. So when he interpret, it benefits the whole congregation so that there's an understanding what the person prayed in spirit, prayed for the congregation and here another person is, you know, interpreting it in the language of understanding where everyone can understand and that benefits the whole congregation. When you're personally, when you're praying, okay, even if you have not got the interpretation of the tongue-water praying, but we would encourage you to go ahead and pray in tongues because praying in tongues edifies us, builds us, reveals the secret things of God and us. Also cleanses us, approves every negative things from us. It also paves a path for a future. It builds us. It strengthens our inner mind. They say, you know, when we are tired, when we are tired and when you pray, your spirit energizes. There's no more tiredness in your body. Do you know that? Even after hard work, labor or nowadays many of us are working in the IT firm and we are tired mentally. Mentally we are tired. When we pray in tongues, all the spirit of tiredness leaves us and we have been energized within. We have been strengthened within to face the day, to handle many things again. We have been refreshed in our spirit. Maybe we should try this sometime or maybe some of your life tried. You all can share your experience. What happened? We also see the the word of knowledge, the gift of the word of knowledge. It reveals something that is in the present and the past. Maybe we went to a church service and we are praying.  Maybe it was relevant to each of us. God speaks to us through the word of knowledge convicting our inner person and God also releases the guidance and he directs us with the word of knowledge. For some of us it'll be a reminder of the past so that we can act on what needs to be, what action needs to be taken in our future. Sometimes when we're praying in spirit, maybe in your personal life or in your career, in your ministry, there's something that is happening and we are not aware of.  When I say he reveals to us, it can be through vision, through dream, through the word, or through the instance of, you know, unknowingly the same person can just come and blur it out. But God brings the hidden things into light to us when we seek him and God orchestrated, God does things aligned by his word when we seek him. There's a situation and Mark chapter 11 verse 1 to 9. Can one of us quickly read Mark chapter 11 verse 1 to 9? Mark chapter 11 verse 1 to 9. Now when they drew near Jerusalem to Bethphage and Bethany at the Mount of Olives, he sent two of his disciples and he said to them, go into the village opposite you and as soon as you've entered it, you will find a cult tide on which no one has sat. Loose it and bring it and if anyone says to you, why are you doing this? Say the Lord has need of it and immediately he will send it here. So they went their way and found the cult died by the door outside on the street and they loosed it. But some of those who stood there said to them, what are you doing losing the cult? And they spoke to them just as Jesus had commanded so they let them go. Then they brought the cult to Jesus and threw their clothes on it and he sat on it and many spread their clothes on the road and others cut down leafy branches from the trees and spread them on the road. Then those who went before and those who followed cried out saying, Hosanna, blessed is he who comes in the name of the Lord. Blessed is the kingdom of our Father David that comes in the name of the Lord, Hosanna and the highest. Thank you. Thank you. So we see here how you know when Jesus was approaching Jerusalem, we see how the word of knowledge came to Jesus and he instructed the two of his disciples to go into the village and he directed them what needs to be done, untie a cult and bring even if somebody asks you need to answer them this way. You know clearly step by step word of knowledge that is happening in the present. I remember one such incident which happened in my life. I was spring as I said I was working in a firm and I was spring Lord I want to join a Bible college. I want to join the ministry so that I need to equip myself. I want to join a Bible college and I was spring and as I was spring I kept three points to God. One, the director, the company where I worked with was under a director and he was a very good person. He was a man of God zoning this company and I was working under him. It's been three and a half years and I know this person will not allow me to quit his company that easily because before that it's a approach two times and he said it's your time has not yet come you need to work. Okay and it was not very easy for him to let go so I was spring Lord make a way if this is the right time allow my dad you know my dad always wanted to see me as a business woman or a working professional so he wanted to see me as a working woman and you know I said Lord if it is the right time you make my dad to say quit your job. Second, allow my boss to release me from my workplace. Third, show me which Bible college that I need to join. Three things I kept in prayer and every day I used to pray and this was a stir within me I could not quench it it's been for more than three years I was praying continuously on this and especially these three point maybe for last one year I've been praying on these three so what happened is I was invited to a church by a friend of mine and there was a series of teaching on mission mandate okay so that was the first time I've come to all people's church and I'm there I heard the teaching it was so much for me it was like the word of knowledge God speaking to me there's a stir within me and at the end of the message there was a call out you know Lord is speaking to you and you know we want to pray for you come come forward and I clearly sense Holy Spirit saying I'm calling you you come I was I was holding myself I said no Lord it's a new church I've come here for the first time how can I go there are other people you know I held on to myself no but it was a clear instruction go so after a lot of your own mind battles I went and Pastor Ashish was standing there I went to him but a lot of distance okay there was a lot of distance between us he didn't even touch I just went in there I said just pray I didn't tell him anything and here he prays he prays with exactly the three points that I was praying over for he prayed saying Lord allow a dad to release her for your ministry I feel so much really even now the words that he spoke second release her from a workplace third director director which ministry that she needs to go in you're very clear to the point he prays he just spoke these three points prayed and he sent that was a clear indication for me that he spoke my present what I was asking God for and as I came you know within two months within two months things happened my dad said quit your job you're I mean you know you're so much occupied with the work and you don't have time at home you quit and you can help me in my business I said okay and within me I said Lord you're answering my prayer I was so happy I was really happy that God you're answering my prayer now second I went to office I spoke to my boss like what my dad said and this time he was very different he said if your dad is said then I have no say towards it give me some time give me a day or two I'll get back to you and after two days he said if your dad I said that and you you have to support him so I will release you in one month's time so you took one month's time and again he checked with me how did I change my mind because he has not recruited anyone else to you know replace me thinking that I may continue to serve them I said no so I need to quit you know he released me and the third I was searching for which college and God directed me to APC I I didn't even know because I was very new to this place new to the church again I went and met pastor you know he was very busy with God TV and you know I was just running behind him wherever pastor where I went behind him I still remember and I said pastor I want to talk to you can you please reckon recommend me to a college and pastor said we have a college would you like to join I said yes I would love to and that's how my journey started with APC Lord Rex but before that I'll tell you when I was spring that night even if I could approach pastor Arshish with regards to the college when I was praying in my prayer time Lord spoke to me as how Paul met Ananias I want you to meet pastor Arshish and ask him to direct you which college you know hearing the voice of God when we pray in tongues God speaks to us clearly he opens the door and this is how the door opened for me in the ministry I didn't have any foundation where I can stand or I didn't have anyone who could support me teach me guide me push me your God opened a spiritual foundation where I can be equipped I can be trained I can I can also serve so just like me if many of us here in the class or would be listening to this message later if you're praying if you're asking God show me the direction seek the Holy Spirit because he desires each of us to serve him and he has a plan and a purpose when we pray in tongues in Romans chapter 8 we see that the Holy Spirit groans with us for it in the seeding asking God and the Lord will lead us he will lead us in the right path in the right direction with this we will move on to the word of wisdom so word of wisdom is also a gift of the Holy Spirit which reveals the mind of God his way and his purpose which helps us you know in decision making or the course of action that we need to take God leads us God will guide us for instance when we are praying in tongues and God gives us a word of wisdom way to go what to talk sometimes when we have to go for a meeting and you know you don't know what decision what to discuss you know God says he puts his word in our mouth and he directs us his leading will be so tangible you know it this wisdom is from God we see many instances in the Bible how you know God revealed this wisdom it is a supernatural gift of God that only the Holy Spirit can impart in and through us it's not as same as the wisdom of this world Paul says in the scripture that you know the wisdom of the Holy Spirit is not of the world but it is of God we see how God's wisdom is not the same as of the world never late whenever we pray it can be start of a church of a ministry of business when we ask God he will reveal he reveals his wisdom many instance in the book of Acts also we see God's wisdom when Peter and John had to speak to the rulers and teachers in the Jerusalem we see how you know God spoke in and through them they had the kind of boldness to talk to people can one of us turn to Acts chapter 4 verse 13 Acts chapter 4 verse 13 and read please Acts chapter 4 verse 13 now when they saw the boldness of Peter and John and perceived that they were uneducated and untrained men they marveled and they realized that they had been with Jesus amen amen now when they saw the boldness of Peter and John they realized that they were uneducated and ordinary fishermen and from where did this boldness come where does this revelation come this wisdom come it amazed the people also we see in the book of Acts chapter 6 verse 10 they could not stand the wisdom of spirit which was in Stephen he when Stephen confronted the religious leaders they could not withstand they were very upset with him in fact they stoned it the word of wisdom can also be given to those you know to defend the faith among the unbelievers God can put the right words and reveal it to them it will be marvel through this gift many problems can be solved and we can take the right action you know we need to ask God ask God God activate this gift within us the gift of knowledge the gift of wisdom and discerning of the spirit discerning of the spirit is we need to discern every spirit every gift every prophecy which has been given it is in the spiritual realm when we discern God speaks to us is it from God is it from self or is it from the enemy through this gift you know God guides us and helps us to he directs us and he also protects us in decision-making you know in choosing which carrier choosing a life partner we need to discern starting a ministry which plays let me see God and when we discern God guides us he helps us to make choice he helps us to foresee things and he gives us the peace the inner peace when the decision is right so how do we discern this but one instance that has been recorded in notes is in Matthew chapter 16 verse 21 to 23 Matthew 16 verse 21 to 23 we see here when Jesus began to show his disciples that he must go to Jerusalem and suffer many things from the elders and chief priests and scribes and need to be killed and raised on the third day Peter took him aside and began to rebuke him sing far be it from you Lord this shall not happen to you you see with well-being he said to Jesus but then Jesus know this is not from the human nature it is from the enemy and he rebuke that satan and he said get behind me satan you are an offense to me for you are not mindful of the things of God but things of men it is nothing to do with Peter personally but the very word that he said and also when Jesus had to wash the feet of his disciples Jesus was very clearly aware that who will betray him that's what in John chapter 13 we see that when Jesus was washing the feet of all the disciples when it came to the Judas feet he washed the scripture says that you know Jesus said that he who eats bread with me has lifted up his heel against me and after partaking of the bread Jesus looks at him and said what you do look quickly and he walks out so everything was orchestrated by God and Jesus knew it and he was preparing himself in prayer so in this way all the situation in our life it may be any kind of decision making or any part of your life it can be in your ministry in your career in your studies in your personal life we need to discern we need to ask God for some time it may be instantly God reveals to us sometimes it takes time but then tell you God gives you the clarity go ahead and keep praying and asking God direct me speak to me so God can speak to you make things clear through his word through his spirit and we say through his spirit it can be again through the inner voice audible voice dreams visions we will be starting that in the next chapter how God speaks to us but this is our or even if we are stepping into a even when we step into a wrong path you know the holy spirit is so strong and us who leads us he warns us he alerts us and he says this is not the right path that you're stepping into many times there's an inner voice there won't be a peace within you to do something and then when you sit and discern and ask God to guide you he speaks to us he can speak to us through word or through different different instances that happen in the past no but God relates to us and you know one thing we need to remember God always speaks to us in the way we can understand it's not the way like okay the other person he spoke to them in dreams so God speak to me in dream only no God can speak to us in different ways he knows how we will understand how we will respond holy spirit understands us better than anyone else so he will speak to us in the way that we can understand even the language that he communicates to each of us may be different may be different according to each of us according to our relationship that we have with him he communicates to us he alerts us he prepares us a time ahead when we seek his guidance for you know in planning our life our career five years ahead or ten years ahead our God is a God who knows the end from the beginning so he can direct us he can speak to us and he leads us so all we have to do is seek his guidance in our life seek him more when we have this relationship with him seeking God in every area of our life maybe the smallest thing which may be which we may think it's simple but God is really interested to know even that smallest thing so today let's seek God let's seek him and ask God you guide me in all the area of my life before we could go into a time of prayer is that anyone else would like to share some instances how the Holy Spirit minister to the world of knowledge world of wisdom please go ahead and share or the discerning of the spirit anyone from a class ma'am can i share one um i still remember the instance uh it was a few years ago like uh it was Sunday morning it was a busy morning yeah something we can't hear you can you hear me no you're not audible hello uh we can hear okay yeah okay can i share now yes um it was a few years ago it was a it was on Sunday morning i was busy getting ready and you know like i was living in under the town in demapro and my parents they were living in kohima my hometown so it's been a while like i was busy in the ministry and i was not able to get back to my mom and like she just called me that morning and just inquiring about my well-being and as i was talking to her you know like i just felt the impression in my heart something is wrong with her back so i just asked mom is there anything troubling you like uh your back like is there a back pain i just asked her and oh yeah like it's been a while i'm having back pain and it's just troubling me so it was over the phone but i said mom like can i pray for you you know over the phone because in the spirit there's no dimension the Holy Spirit can move anywhere any place so like um my mom like uh the way she grew up you know she's from like i also from about this background so like uh usually we don't experience this kind of thing and she was like her reaction was like kind of shocked right over the phone but it's okay mom i'll pray for you so i just instructed her you put your phone on the loudspeaker and just uh touch your you know back you know like with your right hand i'm going to pray right now just believe that god will heal you so i instructed her and you know are you ready i just asked her you know just praying for her you know like i just come on that in the name of Jesus i come on that period of you know infamities that pain to live for and not to come back again i just said that and i declared that she's healed by the stripes of Jesus and i just asked mom okay you know like just take your back and she was like so i mean like i feel so comfortable i feel the pain is gone and after that you know okay just believe god healed you okay and i went about my day and in it was i think monday morning she called me up and she was like so excited hey you know like after you prayed for me the pain is gone and i'm feeling much better and as we rejoice and we give thanks to god and you know like few months passed by and i just asked her now i call her after how is it how are you doing and she said that from the day you prayed for me you know i don't have any symptom of pain in my back and healed and i prayed god and we thank god for that yeah that's the thing thank you thank you is there anyone else would like to share okay before we could go into a time of prayer there's one question from isek isek one we like which book are we using right now okay this course ministers foundation have three books first is fulfilling god's purpose for your life second is receiving god's guidance and the third book is code of honor so the first two months that is the month of august and august and september we will be covering on the first two books that is fulfilling god's purpose and receiving god's guidance receiving fulfilling god's purpose was covered in the first class except we covered all the three chapters and the next three chapters we left for the personal study and after the first class from the second or the third session third lecture we started with receiving god's guidance so every week we are covering two chapters so that will go up till september last week from october and november we will be starting on the code of honor on the book code of honor is that okay isek did that clear your doubt isek is not here okay is he there no okay okay can one of us lead us in prayer before we get close to the session i'm praying our gracious and merciful lord we want to thank you this morning we want to bless you for the privilege and opportunity that you have granted us to share fellowship and to study your word that we want to thank you for the life of our pastor and want to thank you for the life of every person in this class lord we thank you for the leadings and the manifestation of the gifts that you have taught us this morning we continue to pray that lord if any of us lack or if any of us doesn't have grace in any of these gifts we pray that lord you grant us the grace in the name of jesus further as we step out we pray that cause us to manifest the giftings of the holy spirit in our ministries and in our workplaces so that your presence will manifest in the name of jesus further we pray that lord you continue to lead and guide us by the inner witnesses of your spirits by the audible voice that you continue to direct our path that will make right choices in our lives in jesus mighty name we pray commit ourselves and the rest of our classes left into your eyes continue to grant us the strength and the grace to go through in the name of jesus continue to bless us and see us through this course successfully in jesus mighty name we pray amen thank you so much god bless you all see you all next week thank you god bless thank you


Welcome to the journey. Today we're going to talk about 10 customer service rules for web professionals. All right, we're talking about 10 customer service rules, but why rules? Why? Why all the rules? Nobody likes rules, right? Especially I'm over here. That rebel without a cause. But our rules are here to really help you with your business and help you grow because not every web professional follows these rules. And if you do, you really set yourself apart. All right, so rule number one, and that is to respond to your customer's emails within 24 hours. Now, Emma, why do you think that is just so important for these web professionals? Yeah, because it is an indication of your customer service. The longer you make that customer wait, the longer their problem is not resolved. And the longer that they're thinking about leaving you and going to someone else. Yeah. And you know what you can do too, because I know when you hear that 24 hours I need to respond, I'm doing a million things. Right. A great remedy is to have a reply email that automatically sends out to your customers when they email you just letting them know like, Hey, we're in the process of helping you out. Yeah. And I used to freelance and do all these things and my clients expected something almost immediately. And some of those tasks, it took a lot longer than the 24 hours to resolve. So giving them that little bit of follow-up of, Hey, I've heard you. I've got your request. It's on my mind. I haven't forgot about you. Yeah. It goes just a tremendously long way. All right, Nealey. So this is like the perfect segue into customer service rule number two, update. Update that customer on where you're at with the project, where the status is. So they just know and can expect how long until they get that resolved or their questions answered. Yeah. And it's super important. I know a lot of graph designers or web designers or just a lot of project management people use tools like Trello or Asana to kind of keep track of where they're at with that project. I know a lot of them actually have that visible to the client and their customers. So that way they can see where they're at on the journey and they can add their comments and questions or just post those general updates because they want to know that you're actually working on it and you're top of mind. That actually reminds me. I recently ordered a few bathing suits from this new company, California based brand. And I was really nervous about when they would arrive because I needed just in time for this pool party I was going to. And what made me feel at ease was the update at any time I could see where my order was, even down to where the truck was going to drop it off at which FedEx that I could pick them up. So it would put me at ease that, hey, I'm going to get this bathing suit in time for this beach goth party, which hints the nails. And yeah, you can reverse engineer that with your own business. Have your own shipping tracker, but for your projects or your updates or whatever that looks like for you. All right. Number three, and it's all about email again, right? So specify next steps that your customer or client has to take. Don't put it in the middle of your giant paragraph, break these up. What I like to do when communicating with clients is I'll have just the general info and everything we're talking about and then kind of at the very end. So they actually look at it, right? Things I need from you and it's very bulleted, bold, right? We don't want that to be missed. So just have those next steps, those actions that they have to take. So they're not forgotten because you don't want to be a week or two later and like, Hey, I sent you that email. Where you at? Like I need that stuff to move forward. And they go, what are you talking about? Yeah, it's, it's, you're not going to have a good time. So make sure you have those next steps, bold, super clear and not in the middle sandwich somewhere. All right. Number four, the shorter the email, the better. And it's more likely that the customer or the client is actually going to read it in its entirety. And also, keep in mind subject lines. What's going to get that customer to open your email in the first place? Right. And go ahead and look at your inbox right now and see kind of look at some of the emails that you've received. Which ones are ones that you would actually look at like clear or which one would you just skim and pass over? Me or the ones that are those good examples in your inbox, like, Okay, cool. They have headlines, their email, paragraphs are short and sweet. They have some images or links that have to click on, put that short and sweet and make it easy for your client to take those next steps. Customer service rule number five. And it's one that I'm guilty of literally every day. It's not to answer emails or calls when you're just not in a good place to take them. Right. Be with your family or at a baseball game or skateboarding. And you get a call from a client or from someone you work with. And your first instinct is to answer that phone call. It's sometimes just not a good idea. I don't have the most intelligent responses when I'm not in work mode. I have to be in work mode to actually get good stuff done, right? But also goes back to what we spend a lot of time talking about work life balance. When you're at that, your kids baseball game, be your kids baseball game. And when you're deciding, Hey, I'm done with work for the day, be done with work for the day will actually help you to have a longer career and also business without getting burnt out. Right. So definitely keep it separated. And like Neely said, you want to be in the right headspace when answering that call. And it might be very well tempting to just take it. Oh, I'm driving between point A and point B. I see a client is calling. I'll just take right now. But you might not be in the best headspace to handle that call in a professional manner. Now, one thing that's really been helped me out a lot lately is I have our smart line app where I have that second phone number. So I have my office hours, right? Office hours. So I'll get calls from X time to X time. When it's not that it goes straight to voicemail. It's really helped me to make sure I don't answer those phone calls. So smart line has it. I know Google has a smart line type phone offering. So if you have a second line, they have those office hours, that might be a good idea to customer service rule number six, do not respond to angry emails. When you think about responding, yeah, don't be Neely. Honestly, what helps me a lot and even in your personal life, if you're feeling a little disgruntled about something, write it out, make a draft, and then walk away. Go do something else for a little while. Don't press send. Don't press send. Yeah, give it some time to air out. Let it breathe. Keep the Zen, but don't respond right away to an angry email. And I know you're thinking back like, oh, you have that one client, that one customer that just sent you that email pretty recently. How did you respond? Did you give it that second or did you just fire off that quick email and that you probably shouldn't have? All right. So rule number seven, and that's to offer some type of ongoing support or maintenance for your clients or customers. Now, if you build websites, you can offer like a website maintenance plan to you update plugins, do random service requests, your graphic designer, maybe adjust logos, create brand content, social media, whatever that looks like. Because most of the time, if we don't do that, that's just one client, one and done. We offer that ongoing maintenance. That's a client forever. You're getting that recurring revenue, helping grow your business. And we all like business, right? We all like making money. All right. That brings us to customer service rule number eight, which is have the ability for your customers to schedule a call with you. Don't rely solely on email. And I know I get emails sometimes and it's hard to know the tone and how is that personally feeling. Is he yelling at me? Are we friends? Are we not friends? Are they upset? Did you just unfriend me? I can't tell. So avoid that confusion and have that ability. There's some online scheduling opportunities out there as well. So it makes it really easy for the customer to schedule in your calendar, give you a little 15 minute call here, 10 minutes, whatever you need. I like a good 30 minute call to really hash things out. But again, you don't want to just rely on email for this. So boost that customer service and give your customers the ability to schedule a call with you. And a pro tip. I know your time is so, so, so valuable. If you want to make that scheduled call of premium service, you have every right to do so. Is a 15 or 30 minute conversation cost money or is it free? It's up to you to decide, but it's a potential way to increase your dollar dollar bills. All right, customer service rule number nine. And that is to take the blow from the blame. I know you'll end up getting that angry email. They'll say you were wrong. You did this, you did that.  And we don't want to place the blame on them or just fire back and escalate this, right? You want to try to diffuse the situation. You don't have to say I'm sorry. You can say I'm sorry for the situation. Let me do my best to figure this out for you and try to figure out that way forward. Because I know they're venting they're angry, but they want a solution and they also want to be heard. So let them know, hey, I know what you're feeling. I'm sorry. This has happened. I'm sorry for the situation. Let's figure out a game plan. Let's get this fixed. All right, Naly. Love that last rule. But now we are here for rule number 10, which is educate your customers. Educate them. And think about it. They'll love you for it. You're going to bring value to the table. I know I love it when I follow a lot of my favorite local businesses on social media. And actually, this came up recently with the hotter temps in Southern California. I live in San Diego and, well, it's getting warm everywhere. But the point is... Wait, wait, I'm in Phoenix. What is hotter temps? True. I don't know how you survive. I forget that. All right, I'll stick to my low 70s. But the point is it's heating up all across the U.S. and I noticed some local auto repair shops on their social media pages and in their email newsletters. They were giving tips about like, hey, with the warmer temps, be mindful of X, Y, and Z with your car maintenance. And that was super rad because it was like, you know, I just don't think about that stuff naturally. I'm like, oh, yeah, I should probably pay attention to that about my car. Did they give you tips on baking cookies in your car? No. Is that an Arizona thing? You can do it in Arizona. That is why I don't live there. So think about it. What do you know? You know a ton.  What do you know that your customers would want to know? Or maybe they need a friendly reminder of? Yeah, absolutely. And those can be just videos that you've already created. It can be quick calls. It can be email, but you want to make sure you educate them early on and set the expectation that you're here for them not only to provide your service, but that ongoing edumacation. All right. Well, that was my favorite rule. What was yours? Go ahead and leave us a comment below with your favorite rule. And while you're down there, click that like button and subscribe to this channel when you want to see more. Oh, and ring that bell so you'll be the first to know about our upcoming topics. This is The Journey. We'll see you next time.


Hello, and welcome to a second example of proof by contradiction. Let's recap what we learned in the first video about proof by contradiction. This is a proof technique that's based on the fact that a statement and its negation have opposite truth values. So if I wanted to prove a statement to be true, I could prove its negation to be false. So to prove a statement, say, s, to be true using a proof by contradiction, I first assume that the negation of s is true. This is a temporary assumption that we will end up rejecting in the end. Then we use valid mathematical and logical steps, as well as facts and definitions, to work forward from this assumption, restating not s and exploring the logical consequences of assuming that not s is true. Eventually, we'll arrive at a contradiction to a known fact or a situation where two opposed facts must be true at the same time. This forces us to reject the assumption that s is not true, and so not s must be false. That means s, the original statement, must be true. So let's put this to work in another example. The theorem says that for all positive distinct real numbers x and y, we have that the square root of x, y is less than x plus y divided by 2. Just for your information, the two quantities here are two different kinds of averages. The quantity on the right is the regular average or what's called the arithmetic mean of x and y. The quantity on the left is called the geometric mean of x and y. Both of these kinds of averages show up in different places in mathematics and this theorem says that the geometric mean is always less than the arithmetic mean. Note the assumptions of this theorem especially, that x and y are positive real numbers and are distinct, which means that they are different from each other. They are not equal to each other. Now, proving inequalities can sometimes be tricky. It's easy to want to prove an inequality using a backwards proof. That is by starting by assuming that the inequality to be true and then working backwards. But we've seen that backwards proofs are logically flawed because we can't assume the result we're trying to prove. So a proof by contradiction often works really well in situations like these with inequalities because we actually get to assume something. We'll see this in just a moment. So to prove this by contradiction, we're going to first assume the negation of the statement we're trying to prove. The theorem statement is universally quantified. So the negation would say, there exist positive distinct real numbers x and y such that the inequality goes in the other direction. That square root of xy is greater than or equal to x plus y over two. Now notice, this is an inequality that we may use and we may work with. In fact, on the next slide we'll begin to do some valid mathematical steps to see what happens if we make this assumption. But realize this is not a backwards proof. I'm not assuming the result. I'm simply assuming the negation of the statement I'm trying to prove. So it's okay to start here and work forward. So here's the inequality we're assuming again. We can simplify this by squaring both sides. Now since x and y are positive, all the expressions you see here are positive. So we don't have to worry about the inequality changing directions when we square. Squaring both sides gives this expression where the numerator on the right happens because of the FOIL method. So let's clear the fraction and then subtract 4xy from both sides in an attempt to get all the variable quantities on one side. Why do we do that? It's just easier to work with algebra expressions if all the variable stuff is on one side. So we now have this inequality here. But notice, this is actually a perfect square. It's the square of x minus y. So we can factor it down into this form. Now so far all the steps we've done have been reasonable and valid math steps. But here we arrive at a contradiction. Now why is this a contradiction? Well, the expression on the right is a perfect square. So it's got to be greater than or equal to zero. But here I have it less than or equal to zero. Now this perfect square cannot possibly be negative. There is a possibility it could be zero, but that's actually ruled out here. It can't be zero in our case because x and y were assumed to be distinct real numbers. So x minus y isn't zero because x and y are different. So here we have an expression that is, we arrive at it being less than or equal to zero. But for basic algebra reasons, we cannot have it less than or equal to zero. So those two things cannot coexist, we're at an impasse or a contradiction. So what got us to this impasse? It was the assumption that there are distinct positive real numbers such that square root of x, y was greater than or equal to x plus y over two. It was by assuming the negation of our statement. That assumption must be wrong. So it must be the case that the negation of the statement is false. It must be the case that the original statement is true. Therefore, square root of x, y must be strictly less than x plus y divided by two. And that is the end of the proof. So there's another proof by contradiction. And I think it shows the power of the technique and its usefulness especially in working with things like inequalities. Thanks for watching.


Live from San Francisco, it's theCUBE. Covering IBM Think 2019. Brought to you by IBM. Hello everyone, welcome back to theCUBE's live coverage here at San Francisco, Musconi North Valley. We're here as part of our exclusive coverage to theCUBE for IBM Think 2019, their annual conference of customers and employees coming together to set the agenda for the next year for IBM and its ecosystem. I'm John Furrier with Stu Miniman, Dave Vellante and Lisa Martin co-hosting this week four days of wall-to-wall coverage, day two of our coverage. We're really day one of the show kickoff. We're here ending up that day and just had the CEO's keynote and we're going to do a review and analysis. Dave and Stu, we had a lot of interviews coming up to this. The theme is pretty clear. It's AI, cloud and everything else going underneath that classic development application developers. Developers in general making applications. That's classic, but AI is the big story and like always cloud and the promise of where that's going which is hybrid and multi-cloud. Dave, you said on the keynote, any surprises from Ginny Rometti? I wouldn't say there were any surprises. First of all, I like Ginny. I think she's a great presenter. I'd like to hang out with her. We were kids, I would've wanted to hang out with her. She's the type of person I think I would feel comfortable talking sports or business. She looked good. She had a really nice, sharp white suit on. She's self-deprecating. She was drinking Starbucks. They're obviously a client of IBM's. I thought the best moment was when Jim Whitehurst came on stage. He said it's great to be here. She was like, yeah, I give you 34 billion reasons why it's great to be here kind of thing. So that was pretty funny. And she made the comment that we've been dating Red Hat for 20 years before we decided to get married. She was trying to make a case. Normally in Ginny's presentation, she makes a really solid, puts forth a solid premise and then sort of backs it up with her guests. Today I thought her premise, which was we're entering chapter two, it's all about scaling and embedding AI everywhere. It's about hybrid. It's about bringing mission critical apps. You know, move those forward. And then she had a number of other lessons learned. I thought she laid it out, but I think it sort of missed the back end. I don't think they punctuated the tail end of Ginny's talk. The guests were great and they had guys on from Kaiser Permanente, AT&T and they were, I thought very solid, but I don't think they made the case as strong as the premises that she put forward. And, you know, we could talk more about that. And Stu, obviously Red Hat on stage, we've been commenting, we've been analyzing the acquisition of Red Hat, big number, 34 billion dollars. Critical point you guys talked about in your opening on day one, the leverage they need to get out of that. This is the Alamo for them with the cloud in my opinion. IBM has a lot to bring to the bear in the cloud. AI anywhere, telegraphs that they want to have, their stuff with containers and multiple clouds. They want to be positioned as a multi-cloud company but still have their cloud providing the power for the workloads that makes sense for IBM. This is their last stand. This is like, you know, Alamo for them. They need to make cloud work right now. Watson moved from a product to a brand holistically. OpenStack, does it tie it together, Stu? Your thoughts on OpenStack and how this fits into their narrative. So I think you mean OpenShift, right John? So from Red Hat standpoint, absolutely what they're doing, they are involved in OpenStack, but OpenStack kind of a small business. They're one of the few that are sanguine on OpenStack. Red Hat, I mean Red Hat, OpenShift, my bad, long day. Absolutely, and it is complicated in the multi-cloud world and lots of different pieces. We've had a number of conversations with the IBM people that have worked with side by side, Red Hat in the open source communities. IBM no stranger to open source and as we talked about in our open on yesterday, it's the developers is really what, where IBM needs to go and where Red Hat has a bevy of them. And John, what you said about multi-cloud, absolutely. It's if IBM thinks that buying Red Hat will make them the global player in cloud, I think that's wrong and I don't think that's what they're doing. When I wrote a blog post when it came and I said, is this move going to radically change the cloud landscape? No, can this acquisition radically change IBM and change the trajectory of where they fit into multi-cloud? Absolutely, so there's cultural differences. We had Stephanie Shirison who's a longtime IBMer who now runs the biggest business inside of Red Hat and she talked about the passion of open source. This is not lip service. I have many friends that have worked for Red Hat. I've worked with them, partnered with them and covered them for most of those 20 years and absolutely you've got over 10,000 people that are passionate, involved in communities and when you talk about the developer world, you talk about the cloud native world, this is what really Red Hat's moment has been waiting for. You know what's interesting John, and I wonder if you could comment on this, is hearing IBM, Ginny talked about chapter two, she talked about digital reinvention. There's yet another company using the reinvent terminology. I think that's sort of poignant. She talked about 40% of the world is going to be private, 60% is going to be public cloud. So sort of, that's the first time I've heard those stats.  But what are your thoughts on people essentially using sort of an Amazon's narrative on reinvention? Everyone's using Amazon's narrative. Here's the bottom line, Amazon is winning, in fact large margins. I think the numbers are way skewed in the favor of the people trying to catch up. I think that's more of a gamification by the analyst firms. Amazon is absolutely blowing away the competition when it comes to public cloud. The only game at the table right now for the Oracle's, IBM's, and Microsoft's, and Google is to slow down the adoption of Amazon. And you see the cloud adoption with Amazon, whether it's in the government sector, which I think is more acute and more illustrative, the Jedi contract, the $10 billion contract. That is a, quote, sole source deal, but it was bid as a multi-source deal. It means anyone could bid on it. Well, guess what? That is going to be an award probably to Amazon as a sole winner because IBM doesn't have the certification, nor does Microsoft, nor does Oracle. Nobody's got it. Amazon's winning that. And that begs the argument, can you use one cloud? And the answer is yes, you can. If the app workload works best for it. And procurement does not decide output for the cloud. For example, if it's a Jedi contract, it's a military application.  Would you want our military to be lagging? Certainly the DOD says no, so one cloud makes sense. If you're running Office 365, you want to use Azure. So Microsoft has taken that and their earnings have been phenomenal by specializing around their workloads that make sense for Azure and they're catching up. IBM has an opportunity to do the same for their workloads, the business workloads. So AI anywhere is interesting to me. So I think this is a good bet if they can pull it off, that's the strategy. And the world will go multi-cloud where certain clouds will be sold for the sole source for the workloads that make sense for those workloads. So this is where the market's going, right? So this whole notion of there won't be multi-cloud. It's going to be multi-cloud and it's going to win or take most. And the game right now is to stop Amazon. That is clearly the case. And you're seeing it in the bids, you're seeing the customer base and IBM is catching up as fast as they can. They've got the people and the technology. The question is, how much do they catch up and level up to Amazon? Well, Stu, despite Ginny invoking the reinvent terminology, her keynote was starkly different than what you would expect from an Amazon keynote. She mentioned a couple of the announcements, Watson Anywhere, which by the way is about time. It's about time that Watson ran on other people's clouds. I mean, that's what should have been a while ago. And then HyperProtect is the world's most secure cloud. But we don't have any really details on that. And then IBM Business Automation with Watson. And that was really it. I think it was by design not to give a big product pitch. You know, very non-Steve Jobs-like, very non-Andy Jassy-like, which is all product, product, product. I mean, kind of surprising in a big show with all these customers, you'd think they'd be pitching, but I think their intent was to really be more content-oriented. Well, so Dave, you know, goes back at the core, what is IBM's biggest business? IBM's biggest business is social services. So I've done a number of interviews this week already, talking about how IBM is helping with digital transformation, how they're helping people move to more agile and developer environments. The multi-cloud world. How do they, you know, IBM has a long history with CSPs and MSPs. So they have large constituencies and sure they have products, you know. Great stuff talking about, you know, how do they have the best infrastructure to run your AI workloads and the strength that they have in supercomputing and HPC and how they can leverage that because IBM knows a thing or two about scale.   Is IBM built for the multi-cloud, cloud-native, you know, AI world, or do they still need to go through some massive changes? Well, multi-cloud is complicated and IBM does complicated services, you know, deal with complexity, but I still can't help but feel like... Well, I think I want to comment on that. I think the services, if the manual services, professional services drop down, IBM has a great opportunity to move them to cloud-based services, meaning I can write software and this is where I think they have an advantage. They can really nail the business applications which will become services, whether it's domain expertise in a vertical. And I think this is their cloud opportunity. If IBM can capture that, they can take an entirely new category of applications, business applications and services, automate them with machine learning, automate them with cloud scale, their cloud scale, while making them portable on multiple clouds. So the notion of services will be to be professional services, classic, you know, grandfather's services to cloud-based services at scale. Yeah, well, I think you're right. And I think that's one of IBM's biggest strengths. I mean, Ginny did that acquisition, by the way, the PWC acquisition. It's 100,000 people. It instantly brought IBM into that deep vertical industry expertise. And they're not going to give that up anytime soon. And there's so many opportunities to codify those services through software and make them repeatable services. I mean, they're at, as a service business, is one of the fastest growing parts of IBM's revenue stream. So I don't see that going away at all. I do think there was a missed opportunity and maybe they can't talk about it for some regulatory reason or they're just paranoid. But you had Whitehurst up on the stage, you just spent $34 billion. I would have liked to heard more about the rationale. Even though we've heard it before, they did a, you know, Jim and Ginny did a tour. They were on all the big TV shows, they were on Kramer. But I would have liked to heard sort of six months on what that rationale is and how they're going to help transform in this new chapter and what that role that Red Hat was going to play. I thought it was a missed opportunity. Well, I'll speculate on that. I think one of the things probably, they probably don't have their answer yet. And IBM's very good on messaging. You know, they're pretty tight. But I think Arvind Krishnan talked to us this morning on our first interview. He brought up the containerization and Kubernetes trend. I think that's where Red Hat fits in. That'll give them cloud native developers in enterprise Fortune 1000. They also got the cloud native ecosystem behind that, the CNCF, et cetera. But containers does for legacy, containerization and Kubernetes really preserves legacy. It allows developers to essentially keep the old while bringing in the new and managing the life cycle of those applications. Not a rip and replace. This is an opportunity for IBM. And if I think the messaging folks and the product guys are probably going to figure out, okay, how do we take the Red Hat and OpenShift and be cloud native and take all the goodness that comes in with cloud native, the new developers, the DevOps infrastructure as code, make the under the covers infrastructure programmable. And as Rob Thomas pointed out, have a horizontal data layer that enables new kinds of business services. So to me, containerization, it's kind of nerdy, Kubernetes, but this is really a new linchpin to what could be a sea change for IBM in terms of revenue, keeping the legacy customers happy because then the pressure to move to Amazon goes away because I can say, whoa, wait, if the question is why adopts, if customers have an answer for that, that gives IBM time. This is what they want. Otherwise, the cloud native world's going to move very, very fast. We've seen the velocity of the momentum and I think that's a key move. I think your point about slowing down the Amazon momentum is a good one. And I want to talk about five things that Ginny said, that lessons learned. She said, one, you can approach the world from outside in and focus on customer experience or you could do inside out and identify new ways to work and new workflows, kind of driving change. The third lesson learned was you need a business platform fueled by data with embedded AI. The fourth is you need an AI platform and then the fifth is Rob Thomas's because you can't have AI without AI. You need an information architecture, which by the way I believe is to be true. So those are business oriented discussions. It's not something that you'd necessarily hear from Amazon. They're kind of chewy. There's a services component to all that. The big question I have is, will Watson be that AI platform? Yeah, I mean something I look at is why do I choose a platform and a partner? So we understand Amazon, they want to be the leader in everything. They have a lot more services than anyone, but if I want data services, first cloud that comes to mind to me is Google. Google has a real strength there. Where does IBM have a leadership compared to Google? Business productivity, IBM has a lot of strengths there, but Microsoft also has a place. So customers, if they're going to live multi-cloud, they're going to in many ways go back to best of breed, and therefore where will IBM differentiate themselves from some of those big ones? Well, we have visibility now. It's clear now. If you look at the industry, you're starting to see some clear lines of sight on a few major trends, and it's pretty clear on where the industry's going for the next 10 years. Application developers at the top of the stack going to build apps. The infrastructure is cloud, cloud something, multi-cloud, cloud native, infrastructure is code, and data and AI. You see that at Amazon Reinvent, SageMaker, you're seeing all the major innovations happening around. Apps using data, powered by cloud scale. That's it. Everything else to me is glue or some sort of fabric component or piece of that distributed architecture, and it's in cloud, AI, and applications. As Dave has often said, it's the innovation sandwich of today. Yeah, well, so I guess the other piece I want to mention is because of, I mean, there's been some high profile failures with Watson, but Watson was trying to do some things that were not voice response to Alexa, trying to solve cancer and world problems. And so I think IBM has actually earned the right to be in the discussion, and I think the Red Hat acquisition gives IBM instant credibility in this game, especially in this multi-cloud game. Well, they got me, they got the right to be, they got zillions of customers, they have a lot of business model innovations that their customers are innovating on, and if they keep the cloud innovating, they got to match the specs of the cloud, they got to be there with cloud. If they don't make the cloud work, then they're going to be subservient to the other clouds. They have to make it in the top three. This is clear. The AI thing, I think, will work. They got a lot of experience in data. I think Watson kind of finding his home as a brand is natural fit. Got a portfolio of data. I think IBM will do very well in the data front. It's the cloud game that they got to really shore up. They got to make sure that the IBM cloud can serve their customers. But the good news there is they're in the game. We saw HPE try to get into, HPE tried to get into the cloud, it failed. Cisco for a while was trying to get in. We saw EMC make numerous attempts. VMware made numerous attempts. IBM spent $2 billion in software. They've got a cloud. You know, they've transformed what was essentially a bare metal hosting platform into a cloud. They've jammed all their as-a-service products in there. Their SaaS portfolio. So they're at least in the game. And again, I've said often, I think they're very Oracle-like. It's not the biggest cloud. It's not going to scale to the Amazon levels. But they've got a cloud and it's a key part of the strategy. Innovation sandwich. Applications, cloud with data in the middle and AI. That's the formula day we set on theCUBE here. All right, day two coverage for theCUBE of four days. We're here in the lobby of Moscone North, part of the new refurbished Moscone Center in San Francisco, Howard Street's closed. It feels like Salesforce, Dreamforce event. Big event in San Francisco. I'm John Furrier, Stu Miniman, Dave Vellante. We're here for four days, day two of four days of coverage for IBM Think. Back tomorrow, thanks for watching.


Hello and welcome to another session on triangles. We have taken another question The question says the perimeters of two similar triangles are 30 centimeter and 20 centimeter respectively If one side of the first triangle is 12 centimeter, you have to mind the corresponding side of the second triangle. So we will start with drawing a Triangle, so let's say this is one triangle and let's draw a similar triangle to this triangle So I'm going to select this one and copy Paste and then stretch it. Yep. So this looks like similar triangle To the given triangle. Let me just reduce share. Yeah, so this is there are two similar triangles Let's say this triangle's name is a b c a D C and this one let it be D e f Okay. Now It's given that Perimeters of the two triangles so the bigger one is 30 centimeters. So this is 30 centimeter and The 20 centimeter respectively. So this one is the the second one a b c is let's say, so I'm writing here perimeter of Triangle a b c is the smaller of the two, right? So 20 centimeter What does this mean? This means that a b plus b c plus C a Is equal to 20 centimeter Clear then secondly I can say D e plus E f Plus fd is how much 30 centimeter Perimeter is nothing but some of the three sides of the triangle. Okay now We have to find out If one of the sides of the first triangle so in this case the first triangle corresponds to 30 centimeter perimeter triangle So D e let's say this is D e. So let's say D e is 12 centimeter First triangle was was the triangle with higher perimeter. So D is 12 centimeter. So we have to find out corresponding sides of a b c triangle so we have to find out a b okay so let's Try and find the solution. So always you remember you have to remember that what was given given is Triangle a b c is Similar to triangle D e f is it it is given? So what would this mean? So let me write it here. So this will mean this will mean that a b by D e is equal to bc by E f Is equal to C a by fd Correct. These are the three Equal ratios because these are triangles are similar. So can I not equate it to let's say k all of them Let them let me say this these ratios are equal to a value k because all of them are same So if I compare these two Can I not say that a b is equal to k times D e Similarly, the other ones can be written as bc is equal to k times E f and C a is equal to k times E f. Sorry c fd correct now let's Go back to this these equations. So what can I say I can say I Can say let me yeah, so let me write it here now So a b plus bc plus c a can I not replace a b by k d e bc by k e f and c by k fd Yes, I can so I can write k d e plus k e f Plus k fd. These are the three sides and this is equal to 20 centimeter Is it and now if I can take k common you will get d e plus e f plus fd This is equal to 20 and we already know d e plus e f plus fd is given to be equal to 30. So k into 30 Is equal to 20. So what do I get k is 2 by 3? Correct k is 2 by 3 the moment we know k but k is 2 by 3. Let's Find out the value of a b so a b upon a b upon d e already we have established that is k a b upon d e if you if you see this one this one here a b upon d e Is equal to k. So what was k value k is value was 2 by 3 So what will be a b a b will be simply 2 upon 3 Into d e isn't it? I'm sorry. This doesn't look like d here. So let me correct it. This is d D e right. So what is a b clearly 2 by 3 into d e which is 12 centimeter? So this is nothing but 8 centimeter. So using similarity we could find out The value of a b in this case which comes out to be 8 centimeter. Okay, so let's solve Few more problems of this type


Hey folks, Johnny here. Hope you had a happy new year. We are kicking off the year in style with these six brand new ambush sets. Ambush is the fun quick way to learn and play Kings of War at a smaller points cost. Check out the blogs that we've been putting out this week if you want to learn a bit more. But it is a fantastic tool to get you into Kings of War if you've been sitting on the fence about starting Kings of War and maybe worried that it's an awful lot of models to paint or that sort of thing. Ambush is a perfect starter. Smaller points cost so let's build, let's paint and it's just a fantastic game. Really good as well if you just have a spare hour or so in an evening and as we all know as we get older hobby time becomes a bit more precious.  So we are going to be unboxing these six sets in the next few videos and we're going to kick things off with the forces of the abyss. Starting things off forces of the abyss. In here you get two regiments of lower abysses so two troops of lower abysses and a regiment of succubi and I believe the lower abysses can also be made into flame bearers. So first off everything's nice and neatly packaged in the bubble wrap. Keep it all safe and secure. Let me open that up. First thing let's get it all out. The first thing you will notice is new MDF bases so rather than the plastic multi bases we're including these MDF bases in all ambush start sets. Again just about being able to get things straight onto the table top nice and quickly. Much easier than having everything on individual bases both in terms of speed and also in terms terms of speed for building but also in terms of speed for gaming. Everyone likes to use movement trays for the speed of being able to move whole units around and particularly as well in the hobby community being able to multi base them as well make nice cool dioramas and that sort of thing. So adding these into these sets makes that much more easy to do. And then this little leaflet here is a instruction manual so making it really easy for those that are completely new to the hobby each ambush set will have a specific instruction booklet to whatever it is that is in the set. So in here you've got how to build your succubi how to build your lower bristles and all your flame bearers and all the stats to play them as well. So everything you need is in this set. So you've got your stats you've got your special rules and everything there for what is in the box. And then alongside that is a quick start set of rules and so then you've got your rules you've got your stats you're away no problem at all. Of course all the rules are available on The Mantic Companion as well as in the rule book but if you're wanting to just dive straight in this is a great little sample to be able to get you started and try your hand at Kings of War. There's everything you need in there all about how to play how to get started how to build your armies great little booklet. And then onto the models you get one two three four frames of succubi. Let's say this is enough to make a regiment of 20 really good models really like this succubi something a little different. One of those models that paints up really well in multiple different schemes you know you have the red on our box art but I've seen I've seen some wonderful different colors as well. Lots of character in them lots of little like extras and things like that in there as well. And then as I say the lower abysses you get four frames of those as well and I only need to make two troops of lower abysses or two troops of flame bearers or a mix and match of both. Lots of different weapon options and again lots of character in there different heads different little sprites and things like that that you can add to your multi base just to really give some some thematic detailing. So there we have it that is the forces of the abyss ambush set these are a great way of getting started and super affordable as well available on our website to pre-order till Monday when they are released and also in your friendly local gaming stores great value for money even even if you already play Kings of War and you just want some extra troops absolutely fantastic value so stay tuned for videos on the other five sets but for now we'll see you later


As we all know that we are all going through this COVID-19 pandemic, everybody is scared to come out of the house and it's very important that we take care of ourselves, maintain our safety measures. But at the same time, we cannot neglect our health issues, especially when coming to the heart problems during this pandemic, they are approaching the doctors very late. They heart attack patients usually presenting to the hospital very late where by that time there are some damage happened to the heart muscles. So in this situation, any kind of symptoms which you feel that it's because of the heart then you have to approach without any fear the doctor because the late comes with more complication. So we at Manipal, we are taking utmost safety precautions starting from the patient entering the hospital to visiting the doctor and leaving the hospital. So I don't think the patient should hesitate to approach the doctors if in kind of situations like where they have very high blood pressure which is not controlled even after taking medications and patients is having chest pain even of not subsiding with any kind of medications after approaching the local physicians. Patients with heart problems, they are very much prone for this COVID-19 infection complications. So any kind of worsening of symptoms do not hesitate to visit the doctor. We at Manipal Hospital, we are available for the direct consultation with all safety precautions taken for the patient as well as the health care and the supporting staff.


go to ice cream truck order chocolate chip cookie dough some m&m's on top oh i like the the the jimmy fallon i like mint chocolate chip oh man the taco choco they have the ice cream taco at the ice cream truck oh i don't know i haven't been to an ice cream truck tonight though tonight though from ben and jerry's if i'm going ice cream truck i'm definitely going spun bob it's gonna be a little a little deformed but it's not you know growing up i was like a big like cotton candy type ice cream something like super sugary chocolate with chocolate chips some marshmallows and whipped cream chocolate syrup sprinkles rainbow sprinkles cookie dough in there now i'd probably say cookies and cream or something like that probably just like a like a pondike or something just vanilla soft serve chocolate sprinkles go through ice cream kind of will chocolate chip cookie dough probably mango gelato just regular chocolate some sort of Reese's something i'd have to say my favorite ice cream would have been a firecracker it's a kadoosie is that a popsicle it's like a throwback right love those as a kid let's go with that