Welcome everyone to our MicroMasters in Supply Chain Management life event. This is our big event for this fall when almost everyone is back to school. So today we will be discussing a topic that I'm personally passionate about and this topic is supply chain management, as you can imagine. And today we will be discussing this topic for many different reasons. First, the pandemic brought many disruptions to the world and one constant during the pandemic has been the role of the supply chain during this challenging time. Just to mention some examples of the pandemic related issues that brought the attention to supply chain management systems are the stores running out of toilet paper and hand sanitizers, the container ship stack at the canal, a Swiss canal last March 2021, or ports closed in China, or the congested ports that are affecting many supply chains now. I don't know if you are planning or recently bought some furniture, some piece of furniture, probably you are waiting months to receive this chair or a table or something like that. So companies have been facing many challenges, many challenges related to manage their inventory system, just to mention a few of them, MP shelves, the extra costs associated to the bottleneck and all of these inventory management related issues. So professionals from different fields, let's say marketing, finance, realize that they need to learn more about supply chain management. And we are observing an increase in the demand of supply chain management education programs from online certificates from credentials, master's degree, and many different offers. According to Bloomberg, a couple of weeks ago, they were just in the top of the news that supply chain management is this pandemic era must to have MIT or MIT or master's degree. So we are fortunate to have today two supply chain management experts. And this is an opportunity for you to learn more about their experience and learn more about how they are dealing with these supply chain management challenges today. I'm talking about Adam James. Adam is the vice president of a surface transportation at CH Robinson, North America. And we're very happy to have you today with us. Adam, thank you so much for joining us today. Thank you, Eva. Excellent. Thank you. We also have we are also very fortunate because we also have Gabriella Lamas Gabby is the director of end to end data analytics at Johnson and Johnson. Thank you so much Gabby for joining us today. Excellent. So, alright, so now what I'm going to do is just to present the plan for today. We are going to start learning a bit more about Adam and Gabby background. So first of all, the supply chain management journey. I think both of them have great stories to share with us. Then we will be discussing the current challenges in supply chain management and the technical content and those skills and attributes that professionals are looking for new or future supply chain professionals. And finally, we will end the event, looking at the future, looking at the future of work, and of course the future of education. So this is the plan for today. I also forget to introduce myself. I'm Eva Ponce. I'm the executive director of the MITX, the MicroMasters program, and also a research scientist at MIT, the Center for Transportation and Logistics. So with that, let's start with Adam. So Adam, would you mind to share with us a little bit more about your background. Absolutely. Thank you. And thank you everyone for joining today. Again, my name is Adam James. I work for CH Robinson. For those that don't know who Robinson is, we're one of the world's largest logistics platforms and move billions of shipments around the world each and every year across a variety of industries from small companies to some of the largest companies in the world. My journey in supply chain started with Robinson about almost 20 years ago now, coming out of school with an undergrad degree in both English and history. So I knew very little about logistics. I knew very little about supply chain. I started in our intermodal division and then about eight years ago was asked to move into a role with, which at that time we called solution design, and a lot of that was both internally our business was getting more complex but externally supply chains were getting increasingly complex and our customers were really starting to ask for different things from us. And so that was probably the biggest aha moment in terms of how these things fit together and certainly I continue to learn. But it's been very important for me to gain some of the knowledge that's been offered by companies like MIT to bridge a gap that I certainly have had since I didn't come out of school with any sort of supply chain background or knowledge but it's been a great journey. Supply chains to your point have been extremely chaotic this year and and so we continue to look for ways to bring value to clients despite some of the frustrations that exist today so thank you again. This is wonderful Adam. Thank you also for sharing how how you approach SCM and the very first time you realize about that that's awesome. So Gabby, same thing, can you please share a little bit about your background in this topic. Thank you. Hello everyone, my name is Gabriella Lomas I go by Gabby. And so I am an end to end digital lead for one of our supply chains within medical device at Johnson and Johnson. And so I started my career in supply chain a bit, almost nine years ago now I have a background in biomedical engineering and never did I think I'd be getting into supply chain, but I took a co op and manufacturing way back and just started to learn what it meant to make products. And it was actually I was in, I was in an emergency room and I actually got to see Johnson and Johnson product being used and it was that aha moment of, oh my goodness, I love the fact that I know where this came from. And that's what kind of started my path into supply chain. I then entered into Johnson and Johnson as part of their global operations leadership development program, where I got to spend the next three years really exploring what is supply chain. So I worked in new product development, launching new products, then I moved over into our consumer sector. And I worked on our Walmart team where I learned about the whole world of logistics and what it means to keep inventory and stock at Walmart. And then I went back into operations and worked in our former sector, where we make various different drugs and I worked as a supervisor on the floor, looking at ramp up, etc. I then spent the next few years, really working in new product development and launching the launching new products around the world. And that was specific to to medical device and that's where I really fell in love with what is supply chain and that end to end connectivity of not only designing a product but what it takes to actually make it and take it out the door and make sure our customers get that so And then I guess what linked me to SCM though is with all of that and my love for the end to end supply chain. I had the opportunity to go to MIT and take part of the SCM program where I spent a year diving into the new challenges and new opportunities within supply chain and did a focus in digital and data science and that's what has led me to my most recent role with J&J. This is amazing, Gabby. Thank you for sharing that and also I can imagine that you are not born in your current position. Anyway, that's great. Thank you so much.  Okay, so let's now learn a little bit more about our audience. Let's see how familiar you are with supply chain management and in which field or area are you working? Let me launch the first poll. I'm going to launch it right now. Please take the time to just a few seconds to fill the poll so we can learn a little bit more about you and customize this event a little bit more for your experience. And in the meantime, let's continue knowing more about your personal journey and your personal stories. So, Adam, I'm going to start with you. What was this moment in your professional career or education when you realize that supply chain management really reaches out all aspects of the business and was not just one silo in the company or just one function in the other. When do you realize about this interconnection between supply chain management and the other business areas and the importance of supply chain management? Yeah, absolutely. I would say my first introduction I alluded to this solution design group and some of that was born out of our implementation methodology. And what I learned as we were, and again, I work with lots of customers, probably hundreds of customers over the last three to five years. And when you implement any sort of technology and you're looking and Gabby certainly can speak to this probably better than I can, but this whole idea of digital transformation and bringing in a platform. When I saw our implementation team doing their work and realize that everything cascades from a decision point and while sales may be doing one thing based on how they are going to market, it's definitely going to have implications on how operations interacts with that. And so, really our implementation methodology was built on a cross functional approach to bringing this to bear because if you don't have buy in across all the different functional groups. It's likely that you're not going to achieve the outcomes that you expect and I think that's just been heightened over the last number of years while we may have started down a path eight years ago. And today today, it's, it's not a differentiator it's expected that you find ways to bring value to people outside of what you might historically have considered in operations or supply chain role I don't even know that those terms really exist anymore because more and more companies are just realizing that everyone plays a role in their ability to bring product to market and all of that is really supply chain. Definitely. And you made a very interesting point because in the past was operation management or logistic department but now we are talking about supply chain. And this means by default that we need to interact with the different functions and areas in the company. Great. Thank you for sharing that Adam. In your case, Gabby also you are in digital transformation so you are definitely working end to end supply chain at Johnson and Johnson. It was any special moment or any specific story you want to share with us when you really realize hey supply chain management is truly affecting different areas in the company. I would, I would say my first aha was when I was working with new product development and launching new products. When you are, when you are hitting that you have a deadline to meet and your customers are expecting that product, the number of people that are involved from people from your suppliers to the people on the floor working to get the product made and out the door to getting a package to getting it to the distribution center to then getting it shipped wherever that may be to whatever support around the world and then it needing to hit the salesperson hand and to go and there's so many connections that have to be made and that have to, where people have to collaborate and work together. So I think that was my first. Wow. This is really, really connected. I would say the second is when you're when I've had roles that are customer facing, and you hear what a customer is asking. And you start to think what it would require to really put that in front of them. That also starts to trigger. It's not just one group. It's a whole chain of people that are involved. And I also love that you are bringing customer first and from customer, all of the implication that are behind that in order to make this possible. And the many the number of factors the number of suppliers the number of their particular DC providers and the many people involved in making this possible to deliver this product right on time with the quality and with all of the things that the customers are demanding right away now. Okay. And another thing I want to bring to both of you is one thing we are observing and this connect a bit about my introduction about in the pandemic related issues and that tension that different areas are having now supply chain management. We are also observing this evolution to consider supply chain management from this cost center just to be a generation of cost versus supply chain management as a way to be able to compete in this challenging world and I'm going to create value. So how have you observed this evolution in the area in the field from this being just consider a cost center to bring more value to the entire business. I will go with you but Gabby. Yeah, I'll jump in on this one. Talking from a digital transformation perspective. And I think COVID really broke down a lot of barriers in the sense of what the customer expects. You know, very quickly we were forced to just go online. And so where we were thinking before oh, we need to go start this digital transformation we know this is a priority but how do we go about to all of a sudden, it's a reality. Where's our data. How is it connected. Wait a minute, it's not connected. How do we, how do we, you know, our customers are expecting to know information about what about their product and where it's at right now. They're expecting more personalized experience. And you know a lot of that has to do with how our systems are connected and how we are also connected in terms of functional groups as well. And so I think in terms of a challenge and and how we're starting to see the change in the evolution of supply chain is this notion of moving away from working siloed and being connected, not only through our functional groups and how we work but also through our systems. Yes, this is a great point this this movement from being a siloed to be just part of the integrated function in the company. Awesome. Anything you want to add here, Adam. I was just thinking, and maybe I'm getting a little bit ahead on our topics but you know the income statement and balance sheet has. It's always been important right but I feel like if you follow many public companies more and more supply chain continues to get into that commentary, which is a key indicator that C level executives are recognizing the impacts that it has both the top line and bottom line growth. And I think about, you know, as we continue to build skills a better understanding of of how the decisions we make do actually impact those key financial metrics is is going to continue to be important and I think has gained importance and a big reason why it's not thought of so much as a cost center anymore because people are realizing how do they extract value to their shareholders and their customers and leveraging the supply chain in that manner. What I was thinking about is a big topic that I continue to see is some of the social impacts that supply chains are playing now and again as a as an executive things like the environmental sustainability, all those key things also on the flip side of that the regulations and the tariffs and other things that are happening, all encompass decisions that are made in the supply chain and so now you've got topics that are. And maybe outside of what would historically been inside of a supply chain field, but now people are realizing how impactful the supply chain is to those strategic decisions that may fall outside of your, your core product if you will. Yeah, I really like the connection you made in between those supply chain management decisions through other areas and this impact on finance for sure that is more and more present and in the past. And also with external actors because as you mentioned the social impact is something that now all of the actors in the supply chain needs to care. If we don't do this in a collaborative way is very difficult to to take care of the social impact that at the end. This supply chains are having great point. Let me share the results of our audience so we know in which field our audience they are working and we have almost 50% of the participants today in the supply chain area so that's great. 8% in manufacturing and some of them in retail finance marketing and different areas. Most of our participants today are in supply chain which is great. Okay, so let's move now into the current challenges you are facing those challenges that we started discussing in this event. So, what are these some of the most difficult challenges you face right now in your work. And maybe I'll respond to that by representing the customers to that I interact with because I think we're all in a similar position. You know you've got the day to day operational challenges of getting product to market Gabby talked about launching new product but even existing products and trying to figure out where inventory is and are you going to have inventory available. That is just a day to day challenge I think the flip side of that is kind of the long term strategic planning of things like digital transformation you know Gabby's on a unique wall in my mind because I haven't heard of a lot of companies investing in that way. But every company wants to accomplish it. I think that they really struggle with, how do they prioritize and implement and really sequence building a digital environment, because there's a lot of, a lot of things that they have to challenge themselves with including just down to the core of their getting some of that foundational stuff, right. The other thing is there's a big competition for talent right now. And that is going to, at least in the near term, and maybe it's a long term challenge as well but whether it's it's our organization companies that I talked to friends family member I'm talking to it seems like there is a lack of talent and and there's a high level of competition for it and so those are just a few things I could probably go on and on if I wanted to focus a whole lot on the challenges but I'll stop there. So the lack of talent, this is something that definitely I very interested to talk to you today, because definitely it's a lack of talent in many different areas but also in supply team management, I want to connect these and these challenges that you mentioned like a strategic planning, how to go to have this strategic planning in this challenging time that is even more with more uncertainty than ever, how to do that so this is something that definitely connect with this, what are the technical skills or that practitioners are looking in our future supply chain professionals, let me launch this poll to the audience and see what they think about what are these technical skills, I'm going to launch that and see why the audience is answering this poll, Gabby, and what is your perception on that what are those challenges you are facing and what is the connection with the technical skills that you need to have in order to face those challenges. So I would say, and I have alluded to this, and COVID has created a lot of a lot of problems for supply chains, we see it in the news every day at this point, whether it's whether whether it's an actual disaster, whether it's issues something you could never have expected, and it's just it's it's creating so many issues on the end to end, whether it be on from the suppliers or whether it be around distribution at the end of the chain and so, while that is going on, and we're all trying to battle that and just try to get product out the door and to our customers, at the same time, our customer expectations are also changing, and they're expecting more. So, even though we're still trying to handle everything that COVID is impacting on our supply chains, we're also handling the newer expectations that our customers have of us right and so that's the whole point I'm speaking to digital because that's where I'm at right now, but that's where this, this need for us to have talent that is data savvy is critical we need people that can work across multiple different functional areas and can move quickly. We need the agility we need the adaptability. We need people that can see things from multiple different angles and be able to connect those dots in order to problem solve quickly. And so, I mean that's what I would say, from a challenge perspective we're being confronted with the reality. While we're also the reality being that we have systems that are outdated, or we have data gaps, or we have opportunities, and just the way that we work. At the same time, managing what's happening, while what's also coming up strategically, and what are we going to be doing about it. And so from the talent perspective, like I mentioned, it's that data savvy in my opinion, we need people that know how to work with you know whether that be with programming, whether that be with be able to do statistics really really well. You just, you need to be able to analyze what's going on. Yeah, great. This is a great point, Gabby, the digital transformation requirement and also the data saving to be ready to analyze this data that is available now and so, so needed in the companies. We recently launched at the MIT Omnichannel Education Lab a survey, and we asked practitioners about, hey, which are the skills, technical skills you are, you are looking when when hiding supply chain professionals and we receive the, the answer is a preliminary, preliminary results of course, is the answer from 160 practitioners. It's interesting and connect very well with both of you with the things that you just mentioned, let me share the screen on that. I want to connect that because we asked about what are the technical skills you are looking for and what are those that are hardest to find. And there is a correlation between both. And they agree that digital transformation is the top one supply chain strategy, something that also you mentioned, Adam, when talking about that and data analytics and data modeling. The top three and the fourth one was supply chain risk management. But these top three are also the hardest to find this lack of talent that Adam also brought when he he respond to this question. And I just wanted to connect here that some of these topics we are covering in supply chain technologies and system like the digital transformation machine learning techniques, a little bit of data analytics. We have also some of the operation management sales and operation, long term planning that also Adam mentioned and transportation management in supply chain fundamentals, the course that just opened this fall and supply chain design. I just wanted to bring and connect these answers and response that we have with what you just bring here. I also want to connect briefly with the soft skills, because definitely there are also these kind of skills like problem solving critical thinking negotiation communication. So I want also to have your thoughts on these soft skills. What are those that are you really looking for now when hiding. My going my first. So, in terms of something and we talk about adaptability and resilience, a lot agility a lot of the terms that might use for supply chain I think you could use for an individual. Right. But just one thing out of many and then I can let Gabby answer as well but one of the things that we focused on as a team earlier this year is on storytelling, which you might say storytelling that doesn't seem like kind of business application but you're finding more and more people talking about data story and being able to tell stories with data. You know there's a skill to being able to pull out the signal from the noise there's probably tons of cliches we could use here right and be able to explain that to an executive or to a potential customer or, or whomever an internal department to get them to buy in to want to change and do all those things and so there's a component of communication that I think still exists through all of this while the the data and the automation and the digital can certainly turn out a lot of lights and and help paint the picture on how things look, you still need that story behind why it matters and so that's just something that we personally have thought more about recently and going back to my English roots so that's been kind of fun to but anyway. I love how you connect this data need to be informed this data informing decision making with communication and storytelling because definitely is the way we need to incorporate this data that we are analyzing to inform bet to better inform our decisions but definitely how to communicate and convince things on that is not an easy thing so I love how you connect these two things the data need with the with the communication storytelling side great Gabby any any thoughts on that from your side. 100% agree with Adam on the storytelling. And I mentioned that earlier but you know, the ability to be agile to be adaptable to be able to, you know, problem solve and make decision. I think risk management, I think that the skill that's very important is is how how to evaluate the risks and how to make a decision to move forward. In addition, I think this would be the last one is to be curious. I don't know if that would be a softer a soft skill but we are now getting exposed to more and more new technologies new opportunities, etc. And we have so much information at our fingertips. So how how someone is curious and continues to learn I think is is critical. And I know it's something that I look for and in talent is is, you know, are they willing to continue to learn are they willing to be to drive new solutions forward and to challenge that status quo. Yeah, great point. In the study we conducted we have the respondents said problem solving as a top one collaborative working communication connecting with a storytelling and agile and adaptive thinking the one that you just mentioned that is also a very very required now. Let me share the results of the audience and see what they share with us. So, almost 75% said new technologies and trends and digital transformation as these top technical skills that they identify e-commerce e-commerce and only channel proficiency This is another trend we are also observing at the center. And it's because of the growth of e-commerce the growth of mobile commerce and the need of integrating the different channels that is bringing a lot of challenges to many companies and to count on external strategic providers like CH Robinson to integrate in those deliveries last mile delivery is one of the top top challenges that many companies has now. So interesting and transportation management and I guess transportation management also is related to this last mile delivery challenge that many companies has now. This is great. So, and I want to connect now with it because you also mentioned Gabby curiosity and definitely curiosity also connects with this lifelong learning and this need of being continuously learning and learning new tools and new techniques in order to be ready to compete in nowadays. So, I'm curious about and I'm going to launch now the poll number three about how people learn how this is transforming the needs now. I mean, I mean here, does people prefer to learn just virtually or common campus or be training their companies in person or a combination of both some part in person some part virtually. So, let me launch this poll about how we see ourselves and also our employees learning new skills. So, what are your thoughts on that how do you see yourself or your employees learning these new skills that they need to know. Let's go with Adam. I would say, for us, we probably think about all of the above. We, we really focus on personal development plans and in giving opportunities for our people to continuously learn and develop. And, and so what I would say is that that's a combination of in person, probably less so over the last 18 months two years but there is a component of that a lot of people can say that the virtual learning and I would give kudos to MIT and the micro masters and that's been one of my primary experiences with doing it like it's gotten really good in terms of the ability to learn and to measure yourself and, and, and things like that like if that continues to improve I'm sure we'll do more virtual and then I also think the experiential component of learning is still going to continue to be a big part of it, taking the academia, if you will and actually seeing how those scenarios play out in real life and there can be differences and there are best practices and there is a reason to know that academia and then there's the, how do things actually work once you get inside and you're dealing with people and challenges and and all of that stuff so there's a component that on the job type stuff will need to continue to think about ways to give people those opportunities to be presented with those real life challenges. Yeah, and I like your answer all of the above. Truly we are seeing now this also omni education the different modes and using the different modes depending on our needs. Great. Gabby, what, what role do you see or foresee education playing in in helping to solve these challenges that we already identify. I see education as critical. I think I mentioned it earlier and it has to do with staying curious. There, I said it, like I said earlier, there's just so many new emerging capabilities. There's so many new ways of thinking there's so many new ways of approaching problems and, and there's an opportunity to learn from each other, not just in a classroom but also globally because you can be connected virtually. And I think that is something that is so unique. I think it's really cool. I think it's, it's really special, where we can leverage, you know, what people are learning from different parts of the world and from different parts of the industry. And so for that, I think education is critical. I think there's, there's a need for, for talent, Adam mentioned it earlier there there's a resource gap. And I think that a lot of that's going to be filled as people continue to either go to school go back to school and continue to further their education and look at, look at new ways of getting plugged in. And I also wanted to connect that with the future of work. We review the recent report about the future of work. They declare that hybrid formats are here to stay, suggesting that hybrid remote work would continue in level four to five times compared to its level before the pandemic. And this is something totally aligned what we found also in our survey of the future of education, we found that 40% of respondents consider only virtual learning when they think of in the education in the next five to 10 years, and 43% hybrid modes in their future of education. Let's have a look to our audience and see what they said. So we have 58%, almost 60% said, let me share the results now, yes. Almost 60% said hybrid in person and virtually this combination, 20% combined virtual on demand and virtual live sessions, this is the asynchronous live session flexible on demand with those that are live real time, essentially that this happened in person or physically. Great. Perfect. So that's, that's awesome. And by the way, this is for the audience, if you are interested in participating in this study, my team is now sharing the link through the chat. So if you want to share your thoughts with us, please feel free to do that we are happy to analyze your results. Okay, so yes, we are just heading to the end. I'm fascinated about your answers and learning a lot from from you both. So, in my final question is, what do you think the next five to 10 years. Again, we are looking at the future now. These years will bring to the relationship between businesses and supply chains. How do you see supply chains evolving in the next five to 10 years. Okay, so I would say, in terms of evolving, I think we're going to see more integration of supply chain in strategic decisions that are made by the business. And a lot of that I think has to do with what I mentioned earlier around what customers are asking, whether it be around personalized experience or needing to know their information now a lot of needing to know your information now that's going to stem from the supply chain and, and the way that we're connecting that personalized experience and how that's made is once again, going to be based on on what the supply chain can do. So I see that really more than anything is is just a further integration into into those business decisions and, and that end to end thinking My comment to add to that and integration is a great term and is similar to what I was thinking. I was thinking along lines of just how transparent things continue to become and as people improve visibility. And, you know, the idea of business might be how they're all interlinked you know I think we still think of a business as kind of a single cell organism without thinking about all the suppliers and customers. And so I'm getting to a point where that is getting more transparent across the entire supply chain and, and so I just think with that integration and more transparency, there'll be greater opportunities for companies to do more unique creative things things I think have been talked about for a long time when you think about score model and other stuff but haven't truly been able to be implemented because of lack of information and some of the clear gaps and information but as those get closed. It's fun to watch how companies come together, and now maybe they're making strategic decisions together across maybe multiple businesses, as opposed to just even one single entity. I love that I love this. Yes cross functional into interorganizational and interorganizational thing that you are bringing here this cross functional and elevating supply chain management from this silo to this being cross functional integrated with the business strategy. This is another good takeaway for me from your conversation and this end to end disability transparency that we need in order to be able to meet the more demanding customer expectation that is increasing every single day. It's very interesting also to see this evolution from supply chain from be a cost center to be truly generating and adding value connecting with the business strategy and with this transparency that you just mentioned Adam. Also to end this event encouraging the audience to continue the learning journey. There are many ways to learn now you can learn from home from from war, coming on campus to many different facilities. And there is an incredible offer outside on supply chain management so I just encourage you if you are curious if you want to learn more, just join some of the great programs of course at MIT CTL we have a bunch of offering supply chain management there are many also outside. I just encourage you to continue your lifelong learning journey. This, this is something fascinating. I also wanted to thank our incredible panelists for sharing your experience this has been I personally learned a lot today from your experience and your current challenges, and what you are looking at with the supply chain professionals so thank you so much for that. I think we have a couple of minutes, let me see if there is any outstanding question from our audience that I can bring to you so and we can then wrap up this event. So let's see. There is one question from our feet. She's asking, can you talk about the specific challenges around adopting a AI and machine learning techniques into your supply chain and outline some approaches that work for adopting value realization at the scale. She wants to take this one Gabby, this is your area. This is up my alley. And I would say, you know, number one, when it comes to adopting AI, you have to have data. And I think that's a reality that sometimes we tend to overstep when we think about our supply chains. But the reality is that a lot of our supply chains were were built a long time ago. And the way that that was, they were built, they weren't always collecting data thinking I need to be digitized and I'm going to be using this data to make decisions that impact my whole supply chain. Right. So the first thing is, is first get, you need to digitize you need to have data, you need to make sure you have good data, and that the data is connected in a way that it can be used in a sustainable way, right. Beyond that, I would say, using, you know, artificial intelligence and really does advance technologies in general in this space. You have the talent and that's that's for sure. And you need to make sure for the value realization that you're addressing a business problem. I think we saw for for years around digital transformation the technology push. This is a really cool piece of technology. It's, we've got to use it. And it wasn't all you weren't always thinking, but what's the business problem, what do I need to solve and, and that's where the prioritization I think that strategic piece that Adam brought up earlier is super super important is using digital to really solve your business problems is how you enable the business to be smarter. Yeah, great. And I have a good question from Lucas, Adam, that I think is is connect very well with with some of the things you shared today. He's asking for, which are some of the tangible tangible changes improvement you have experienced since the introduction introduction of data science data analytics in supply chain management. You know, I think there's a couple of things there's certainly the operational improvements and so driving efficiencies in your business taking cost out. All of all of that has very tangible benefit. The other part of it is a lot of what Gabby described was this customer end of it so more and more, there are just expectations that consumers have as we've become less B to be more B to C, and that end customer experience even if you work for another business like I take how I like to buy to my company and into what I buy everywhere right and so that that is while there may not be as many tangible things that you can always pinpoint there's there's table stakes that are starting to come up that if you want to be a player in the game if I can use that cliched term. You just have to have some of these foundational things because people expect them and if you don't there will be disruptors. And that's one of the things that we're seeing a lot in our business is new disruptors coming in that get to start with out maybe all of those outdated technologies and without all the data cleanup that they have to be versus some of us that have been around longer. The companies that are maybe more established out there they might have to do more infrastructure work to get them to a point where they can jump from. And so it's harder to see that I think that's what's hard with executives making decisions in these areas is because investments that you make now may not be seen for another three to five years out. And so you have to be really courageous in taking that step and saying I'm going to invest money here, knowing that I may not see the real tangible return but I believe in that tangible return. And, and so, yeah, I could go on and on about that topic but that's definitely a risk that you need to take in order to move into that definitely. Thank you so much. Adam Gabby for your incredible participation today was amazing. Thank you also Arthur grow and better yet seem for being helping with this event and conducting the event. Thank you everyone for your attention today. Thank you. Thank you. Thank you everyone.


$0.25 into $344.99. Now that is a BOLO or about $2,500 for all three. All of these incredible brooches coming soon. Hey, fellow buddies, thanks for watching. Amazing, right? All right, let's get started. Hey, fellow buddies, thanks for watching. Thank you for being here. Thank you for watching. In this video, we are going to talk about big money BOLOS items to be on the lookout for items you can buy low and sell for a profit. In this video, we are talking about BOLOS from my BOLO buddies Facebook group. If you're not in it, definitely go and check it out. I will link it down below. It is under my link tree and you can go and follow the BOLO buddies Facebook group share under the share post, which looks like this and it will be under the featured section. So that will change each month to like right now. It says May it will change to June and the colors will change, but it will always be under the featured section. So definitely go and share a BOLO. So let's start with the first one here. In this video, I'm going to tell you where they got the item, what they paid for it and what it sold for. Sometimes there's a little more information given but we are just going to dig in and see what these BOLOS are. I always learn so much from these videos. Thank you to everybody that has shared and let's get started. Hi Courtney, I bought these plastic hand puppets at an estate sale. It was a bulk price for my pile. So I ended up paying about a dollar a piece. They were, I'm sorry, there were about 10 puppets in all. I was mainly interested in the Wizard of Oz and Wicked Witch of the West puppets, which ended up selling for 15 each or 15. When I got home, I noticed they were made of really thin plastic and I almost threw them out, but I figured I have to make my money back. So I'll put them up for auction and hopefully at least get a bid and make a little money. I started Kato or Kato, K-A-T-O off at $9.99 and Casey and Mike at $4.99. The first day I received bids on all three and someone offered $250 for Casey and $250 for Kato. So you know when there is a bid, you can't change the field. So luckily I couldn't send the $250 offers. I am still stunned at how much they sold for about $2,500 for all three. The buyers paid almost immediately as a bonus. There were two Mike Axford and I just listed the duplicate for $999 buy it now. There is by this is by far my best sale in four years. This is so exciting. I recently did a video on puppets. It looks like this. If you guys missed it, I will link it down below. These are mentioned in my puppets video, but there are so many other puppets that you may not know about. So definitely check out that video. So right here is the Green Hornet Casey Plastic Hand Puppet Greenway Productions from 1966. This sold for $1,287 and she got that. I don't know. Was it in a stay sale for a dollar a piece? Crazy. All right, let's see. Here is another one. This one sold for 810. This one sold for 417.99. So they do all kind of vary in prices, but big money. Yes. Yes, yes, yes. Way to start the video, right? Ouch. Okay. Did I just say ouch? What does that even mean? All right. Picked this up at the Goodwill Benz for $3 had it listed for a while months with no interest. So then use Google Lens to search for similar image and then change the title. And it sold in maybe a couple of weeks after revising the title. Took a best offer of $49. Buyer paid shipping love the Goodwill outlet. So this is a Nixon Women's Smiths Convertible Leather Crossbody Clutch Bag Concealed Carry. So I'm not sure if they added the word concealed carry. I don't really specify which words were added to help the item sell. But yeah, changing your keywords around on stale listings can definitely help. I don't do it because I don't have time. I'm a list it and forget it. But I definitely think it could help me out as well. So that's a great tip. I picked this up at a local thrift store for $149.99 and sold it on eBay for $1,450. This is what it looks like. It is a Thomas Ville's Ernest Hemingway's Trout Glass Top End Table. So this guy is known for selling Ethan Allen stuff. So I don't think this is Ethan Allen. So he just knows what to look for $150 into $1450. Bam! Check it out. Wow, now we are an ouch and bam. We are getting the words in tonight. All right, paid a dollar for this pair of pillowcases at a thrift store. They sat and sat in my money pile for probably two years. Listed and they sold within a couple of days for a best offer of $42.50 plus shipping. This is what they look like. They're Vintage Wamsuta Japanese Komono Floral Perkow Standard Pillow Cases set of two. And that's what they look like. Vintage Pillow Cases can definitely be a Bolo. Oh my goodness. I love this next cutie. If you don't know, I love selling plush. April Bolo's Fisher Price Wild Puffalumps White Blue Panda Bear. No glasses from 1987. Not a high dollar profit but a quick return. Bought for $1.49 at the thrift store because bought because Courtney of Bolo Buddies said they are a good pickup. Wasn't a big profit so was going to return. Also found out it was missing the glasses. Decided to keep and sold in about a month. eBay store is Ray Nathan RZ09. Can you return things to the Goodwill or thrift stores? So Puffalumps. Yes. Even this one looks fantastic. Look at it even without the glasses. People will pick these up. I probably would have ran an auction on that but I know nothing about this guy. I've never seen him before. I have sold the little horse Zebra multiple times. I think twice now picked it up for less than a dollar both times. I want to say I sold it in the $60 to $70 range. You guys have seen it in my past videos. Puffalumps they have like this nylon feeling to them kind of like a parachute material and they will say Puffalump pick them up. They are a Bolo. So even though this one had issues she still sold it for a nice profit and she is a Bolo Buddies member which means that she has joined memberships on my YouTube channel.  If you have a YouTube channel whichever you prefer and then I also link you down in the description. So if you're interested in that you can check it out down below. Not a requirement. It is just something you can do for perks. Anybody can share a Bolo in the Facebook group and I will feature your Bolo in this video. It's a great way to learn and help others learn. So thank you again to all that have shared and thank you to all my members. I appreciate you guys. I really do. All right. Here is another one from Ray Nathan RZ09. She said K Pop NCT. Oh boy. Hoya Hoya Hoya Hoya. H-U-Y-A. I don't know what that is. Super Idol League Weebo Plush Tiger. What is happening with this title? I have no idea but it is a Bolo. Anything with a weird title is probably going to be a Bolo. This has been up since 2021. So it is definitely a long tail item. But that doesn't matter because she made a nice profit. She said I bought it because it looked different with the Press Play I also was well made well. Only found one Facebook with a K Pop star holding a signed one started at 79 went down to 69. After going back and forth, we settled at $49. I paid 99 cents at a thrift store and this is what it looks like. Would you have picked it up or walked past it? I would have picked it up just because it's weird. Bratz World Family's two-pack doll set Yasmin and Mom Portia. This was my daughter's. I bought for her before she let me know I'm too old for dolls. Had up for three years started at a 139 down to 59 then up to 84 going by the market competitive pricing. Buyer offered 67 declined. I said I do 79 offered 65. I ignored then they paid full asking. So this was free to me bought from Toys R Us in 2008 have been selling my daughter's dolls for a while still have about three shoeboxes full. And this is also from Ray Nathan 09. And this is what it looks like. She's sold a lot of these on Mercari. But yeah, those Bratz dolls, if you can find them in the original packaging, they do really well. I paid 25 cents for this Queen embroidery hoop at a little junk downtown junk store downtown. I knew from comps. They were Bolo's started at auction to see how high it would go bid starting coming in on the second day. Happy happy dance. Thank you for all your help Courtney. And I think I had one of these in last month's video also. Wow, another embroidery hoop vintage Queen would embroidery hoop tension wheel felt lined collectible hard to find 344 dollars and 99 cents. Got it at a thrift store, a junk store. So I think that's different than a thrift store a junk store for 25 cents 25 cents into 344.99. Now that is a Bolo. Found in the trash listed for 125 cross posted sold on Mercari in less than two weeks took an offer of 100. I use photo room to get the firecracker backdrop America home of the free stuff. So Jerry is a curb aside picker if you missed my last this is my Bolo video you got to go watch it I will link it down below you got to see what this man pulled out of the trash can. He sent me footage of him digging in a trash can and getting this weird Bolo out of the trash. Go watch that video. But anyway, this is vintage Uncle Sam blow mold and he got it from the curb free trash picking sold it for 100 bucks and that's what it looks like any blow mold pick them up. Paid $4 and 28 cents and had listed for 199 or I'm sorry $100 and 99 cents plus shipping someone sent me an offer of 75 plus 15 shipping and I took that offer. It is a Lexmark print system is I think maybe it's printer Inc. I've just got a photo here. I'm not sure which platform they sold it on. But yeah, any printer Inc. Definitely look it up. Every once in a while I actually purchased the things I sell this is from Jerry again. And he is Jersey shore thrifter. He said they don't all come from the trash. I bought four of these Sony Walkman sport headphone radios at an estate sale I paid $1.50 each. This is the second one I sold I got 35 each and this one sold on mercury. So this is what it looks like. I'm sorry I picked up this battery charger three days ago at a church rummage sale for a dollar. My quick pre-purchase comps check showed comps sold around 35. When I got it home a closer look showed that this model a 24 volt charger had been selling for closer to 70. The $35 models were all 12 volt. There were currently no 12 volt models listed. I jacked up my price to $109.99 and sold it in less than two days for full price plus shipping. Jerry, I would have jacked up my price too. All right, it is a Deltron waterproof battery tender power 24 volt charger amp. And I like to give Jersey shore thrifter a hard time. So just joking around with them there. Okay, this one comes from Bolo buddies member eBay store impressions created and she is a Bolo buddies member. She said I found these at the free table at the auction warehouse wasn't sure what they were turns out they are for keeping score probably for card games. Listed at $39.99 sent out offers to watchers for $33 which was accepted but she asked to use a coupon too. So I sent her an invoice for $30. She paid FYI 20% off coupon this month. Okay, she's selling it. She's selling her coupon not really selling her coupon. She is advertising her coupon. So impressions created 20% off her store this month with her coupon. So go and give her a follow. She's linked down below. This is a antique game scorecard counter would replacement. Check that out. Pretty cool. And this also comes from impressions created. This was my second item off the free table at a book off the free table a book with dust cover written in 1973. This ended up being a rare book. The only one like it was on Amazon for over a thousand worth point has one selling for 200 and one for 70. I listed at $699 but I was sent an offer for 250 and took it was worried. If I countered I'd lose the sale got to pay some bills. I'm with you on that. And really it looks like worth point was saying $270 $200 and $70 so 250 was above the worth point comps. So that's really good. You guys if you're not using worth point I do have videos that show you how to use it. It really really helps when you can't find sold comps on eBay or terror peak. So definitely check out some of my worth point videos. I'll try to remember to link them down below but you can always type in BOLO buddies worth point into the YouTube search bar and it will pull those up and I show you how I have used worth point to make more money and why I feel like it's worth it for me. This one comes from a rural squirrel and this is her YouTube channel. Check her out. She does a lot of good will bends videos where she digs through the bends and she does a lot of collaboration videos like challenges with other YouTubers and stuff like that. So you guys will really really enjoy her fun personality and she just has great a great channel. So sub her up. I'll link her down below. Hey Courtney. I'm pretty excited about these boots. I got at the Denver bends. I paid $1.59 a pound for them and they weighed four and a half pounds. But the this brand is a big BOLO whites. Never heard of it whites. I only had these listed a few days before I accepted a best offer of $300. It's the first time I found this brand but I will definitely be watching for whites from now on. This is what they look like. I wonder if their vintage they look kind of old and look at that weird heel. Would you would you have picked them up or would you have walked right past them? Let me know in the comments. Kitty Kitty kitten. Yep. Yep. Yep. Yep. These are definitely a BOLO price according to highest sold comp took an offer of 63 sold within 30 days of listing. Kitty is perfect condition and that per is fascinating and ingenious. Thank you BOLO buddies. Wouldn't have known to look for these. Yeah. I've talked about these a lot in my videos. I have sold these. What I do with these is I typically try an auction first and I will tell you why. There are so many different variations of these kitty cats. They are super hard to find hers. The actual per still worked. A lot of them they don't. So I would recommend doing a auction. I would start it at a high price probably like $99 is what I would do. And if it doesn't sell then I would do a buy it now or best offer but start it high. It doesn't hurt to try an auction and if it doesn't sell just do a buy it now. There's nothing lost other than the seven days of waiting to see if it's going to sell. If there are two or three people that are looking for this particular item and there are no others listed even if it sold for a lower sold price before. If there's none listed you may just end up getting a bidding war which is going to bring up the value and increase what you're going to get for your item. So that is what I do for these harder to find items and she said she did look at comps and priced accordingly. So that is also a great thing to do but if it is something that is hard to find and there's no others listed definitely try that auction feature first. That's just my opinion. I got these free from a former leader trying to declutter sold in two hours for asking price of 4550 it is a vintage Girl Scouts Studio to be lot of four charms and pin on the road 4550 for that look at it. Would you have known? Would you have known? All right this one comes from stellar seller Sam. She is a Bolo buddies member and this is her YouTube channel.  She's fantastic. She has reseller content and she is a Bolo finder. She said I look over a lot of silver looking dishes when I'm out thrifting much of it seems worthless to try to resell and that is true. She said I happen to look up comps for this one. I found it the Goodwill for four dollars. It was Leonard Silver Ice Chiller. Person was all in for 88 and it sold within a month. There you go. I believe it is yet silver plate. It's a champagne bucket. Bucket earn or wine ice chiller. So she's got a lot of keywords in the title. So it has multiple uses for sure. Oh boy. I love this one. Full circle dress. Oh my goodness. Offers within 10 minutes of listing. Yep. For sure. Sold within two hours for full price. Went to China I believe via eBay international shipping pristine condition except for sleeve elastic no longer had much stretch. Thanks Bolo buddies would have passed this up. Yep. This is another one that I have talked about a lot. I actually have a video on toddler dresses in particular that sell for big money. One thing that you want to do is what she did is you want to lay it out in a full circle look just like this. See how it's kind of standing up and has the full circle people look for that. You also want to put full circle in your title. She sold this for three hundred and twenty four dollars and ninety nine cents and she got this at the Salvation Army for a dollar seventy six. It is by sweet and sassy. It is a pink sheer lace full circle ruffles pageant dress great title great photo bam bears hat was has taken about a year to sell listed it much higher two hundred and ninety nine one hundred and ninety nine but was based on grailed comps finally took an offer for a hundred cream color was rare but that hat had a tiny hole on top and then she said golf balls not big but super easy to list and ship cans had damage to logo image due to essay using packaging tape to secure them together. I'm really confused on this one. Are the golf balls in the can huh. Okay. So the bears hat looks like this and sold for a hundred. She got it at a yard sale for fifty cents and the doctor Pepper logo golf ball can sold for thirty nine ninety six or did she say she got that she didn't. Oh yes she did paid a dollar and per can at the Salvation Army and that's what it looks like and it looks like they bought two. So that's something I didn't know about. So she made a good point here. She talked about the bears hat selling for much higher on grailed is anybody selling on grailed what has been your experience. I currently use list perfectly and I cross post to Poshmark and Mercari. I have what's the other one. I have listed to grailed. I have not listed to depop but I kind of quit. I did sell some stuff on there but it was just too much. You know with me having my YouTube videos and I'm doing what not and I'm selling on Poshmark and Mercari and eBay. I was doing Etsy and grailed and Facebook Marketplace. Those three I just kind of stopped but I will tell you that list perfectly is great for cross posting. If you're not a YouTuber and you don't have tons of time like I spend so much time on YouTube. I'm doing a video a day and each video takes me approximately two to three hours. So you can imagine how much time that takes. So that is less time I have to list and cross post. So what I do is I focus on three platforms and now my fourth platform is what not but that's a totally different totally different. But anyway if you're thinking about getting on other platforms and you want to do it quickly you can cross post with list perfectly. I have a demo video down below. You can get 30% off your first month of list perfectly with coupon referral code BOLOBUDDIES all one word. Check it out down below see if it'll work for you. There's like 10 or 12 different platforms you can cross post to it's incredible. Just incredible. The technology is just amazing. I've been using it since 2019. Also I'm selling on what not if you guys are not utilizing that platform I highly recommend it. I love it. I do have a referral sellers link down below if you click on that link if you're already like buying on what not and you want to sell you can use that link and it will tell them that BOLOBUDDIES referred you and you may get accepted quicker. So check that out. If you're not on what not at all. Oh my goodness it's a great place to source and it is also so much fun. So use my referral link. It's down below. You will get $15 to shop with my referral link. Come follow me on BOLOBUDDIES over there. That'll take you over to me and I am doing auctions and it is so fun and I'm selling tons and tons of jewelry. I have all of these incredible broaches coming soon. So I hope to see you at a show. Even if you don't buy just come hang out and watch. Check it out. It may be something that you are going to want to get into yourself. I mean we're all resellers here right. So we like to source cheap. We like to buy things to resell. We like to sell things. So why not check out a new app right. Check out what not. I love it. All right you guys let's do actually let's stop here more to come. Stay tuned. This is a whole series. I leave this post up all month and I do videos about it. So come share a BOLO. If you're not in the BOLOBUDDIES Facebook group it looks like this and you can share a BOLO under go to the featured section. That's at the top. You may have to like scroll over to the side and look for the best June post because right now we're doing May. That's what you're seeing right now. So June is probably up now. So go share a BOLO. Show us your best BOLO. Tell us where you got it, what you paid for it and what it sold for with a screenshot and I will feature it in a video just like this. Thank you guys so much for being here. Thank you for watching. Be sure to like comment subscribe and share and thanks for watching. And I'm going to try to keep my head tilted this way so you don't get the glare. All right you guys.


Marge Berthold, and this is Lindsay Owens, disability rights Vermont organization. Please introduce yourself and your work. My name is Lindsay Owens and I am the executive director of disability rights Vermont and I am also an attorney. Explain what your organization does. Disability rights Vermont is the protection and advocacy agency for the state of Vermont so we are federally mandated to investigate abuse and neglect and serious rights violations for people with disabilities throughout the state. Okay, so can I start with the questions? I think that would be great. Okay. It is necessary. I'm going to read it and then it'll be, you know, sort of as a question. Okay. It is necessary for my salvation, survival and preservation that I do not keep repeating myself and explaining over and over what is harmful and not working in Vermont mental health systems to providers, service agencies, and other people I must interact with as consumers of Vermont mental health system of what more can be done about misunderstandings that are not being corrected. I'm adding some. Okay. Thank you for letting me know you added some. So what more can be done and it sounded like the concern is having to repeat yourself to all of these different organizations and service providers. I think one thing that's helpful for me is to put things in writing and that way if you have something in writing that's the plan or the concern you can refer back to that at a later time and that's another way to also make sure that people are on the same page. Another way is to make sure that after you've told somebody your concerns is to have them repeat it back to you so you know that they understand what your concerns are and the issues that you're having. I think it's also helpful to try to come up with next steps and a goal. So when you share concerns what is it that you want to see change and really identifying that specifically so that you can hold people accountable. But then also what you are doing that is helpful to continue to do like if you know there are some things that are helpful that you are doing continue to do it. Sure. Absolutely. That's definitely true. Some people in the community think people as your label rather than a whole person. Most people are helpful and think of you as a person. What does disability rights do about this and what more can be done? So that's a really important issue Marge. One thing that we do as a staff is that we try to make sure that we learn about the people that we're serving and we get to know them and maybe they have other identities that are helpful to how we work with them and how we serve them. For example maybe somebody is LGBTQIA or BIPOC and it's important to know that people have several different identities and you have to look at somebody as a whole person. As an organization disability rights Vermont does a lot of training around disability etiquette and using person first language so it's putting the person first rather than the disability. And so we do trainings for service providers and other organizations around those types of issues to make sure that people are being respected and treated as individuals. That's also a lot of the work that we do in our investigations and complaints is that typically if an issue arises it's because assumptions have been made and people aren't treated as an individual but there's been assumptions made about that particular type of disability and sometimes that leads to adverse treatment of that person. And so we we try to work on those complaints and investigations in a way that starts to break down that issue around treating people as a label. So I wanted us to move not to stay too long on any one so we get through. I have experienced several thousand billion million misunderstandings that I need to be relieved of. The help that I have from the disability rights giving me the survival and how do you understand this is one of the most important parts of work you do Vermont mental health system misunderstandings and beyond. So it is absolutely one of the most important things that we do disability rights Vermont is to listen to you and to listen to other individuals in the community to get a real sense of where there are areas for improvement or where there are concerns and it's critical that we have conversations with you and with other people in the community to make sure that we know what's important and what needs to be addressed. And I'm losing hope for the billion misunderstandings in Vermont systems and beyond to be resolved. I have hope with yours and others help would like to comment how necessary survival help can happen more and basically doing continuing what is helpful and even more doing even more what is helpful. That's my comment. What comment do you have? Well first Marge's I hope you don't lose hope. I know that it can be frustrating at times and it can be easy to feel hopeless when things don't change quickly or over a really long period of time but I think staying hopeful and just trying to reflect on and look at the steps that this the mental health system or that you have taken specifically pay attention to the steps that you are making and and not looking at the mountain that's left to climb and just you know taking things one day at a time but big change takes time and that's definitely something that disability rights Vermont is working on currently. Okay I have overextended myself over and over to take responsibility for hundreds of misunderstandings in Vermont systems well and I'm also adding and also beyond and I don't want this to be just up to me surely up to me I want to make it clear that I do not want this responsibility I can't do it it's too much it's it will miserably fail just up to me it will and since and since there is some help it's not just up to me but there needs to be more help and it's an enormous responsibility and I don't want it it's not healthy disability rights Vermont's help it's necessary and very helpful the help I have from you and others is helping my survival what can you do to keep this help helpful and keep happening? Well for starters I think that I will continue to support you and our work together and continue our conversations and I'll work with our organization will work with anyone who feels like they could benefit from DRBT services disability rights Vermont and what about what you're doing that is helpful that you know you've agreed to do and is helpful and then my ideas for more things you could do to be helpful because I'm saying that yeah and I'm always open to hear new ideas about how to improve the mental health system we are and what about what you already are doing that's helpful that you've agreed to do you know I'm saying I'm just explaining how much I needed that and so I'm trying to make that point about how much I need that absolutely and I just want to go back to you feeling like this is all on your shoulders because it really isn't I want to assure you that disability rights Vermont and other organizations either should take some responsibility in helping improve the mental health system or their organizations that really want to create the change that you want as well and so disability rights Vermont is very committed to collaborating with other groups like the disability law project but I'm saying but this is a personal thing for me and the things you're doing to help me you know they'll still can help well help other people but still it needs to help me to and be good for me too and so what I'm saying is what you're doing to help me I'm mentioning that yeah and I apologize if I wasn't more clear but I'll continue to help you and I know that we've had some conversations and you've needed help on a specific task and I've agreed to follow up with different organizations or different people in your community and in your network to help resolve your concerns and I think that's been working pretty well and and and and and what about and mentioning the concerns at the meetings absolutely I would continue to let our board know what your concerns are and my staff will continue to be aware of what your needs are and what your concerns are and we will work together to work on the mental health system and um because I and because I feel like there's some and what and and then when you said something about uh working towards a message for Narpa oh yes that was something that we talked about very briefly and if that's something you would like to do then I'm happy to work with you on that I would like to do that because see I don't think I can go and I've explained the barriers and I also don't think the people will understand about why I can't go or how why it's so hard to go and that you'd like to go but I can't because it's so hard it's too hard to travel and uh because of risk of breaking bones and as you get older and then the stress everything I got very sick from what I went through from this stress and so and um and and and and and it's so hard it's too hard after everything I've gone through and everything I've suffered and after all and so I wanted to make so how will we make the a message for it to get there well when we have our next regular check-in we can start working on what you'd like to say so that your voice can be heard and and then and then but how will it be brought I haven't figured that out yet Marge but we will I know that there are members of my board um and my staff who will probably be going and I just need to do more research to see how we would get that get your statement out there but would would they but how would but would they take it I would hope so but I can't say for certain what other people will do um but we'll work on it we can absolutely work on that um okay okay um I think so that's that's that's that's good because I just you know I'm just trying to you know I just um you know I'm trying you know I'm just uh you know because I mean I found that I you know I really found that was helpful going there but but you know I'd finding travel too hard and I you know I don't know if other some you know I even like travel but you know it's like I find it too hard and then and then and then I got very sick from stress and and a lot of things are much harder to do after a traumatic experience very you know and and and and for a long time I was I was stuck in a situation stress was too much that you know it wasn't healthy and um and it's it's much healthier and less because there's less stress but it's uh still I uh it's I'm wanting things not to be so hard you know uh if things were you know uh I mean you want life to be I'm 70 now and you want life to be more enjoy you want well I mean I have enjoyable times but you know you want it to be much better uh and not so hard you know as I get older because you know I don't need some of these things that have happened in the Vermont mental health system and and different things in my life I haven't needed well I think you're doing the right thing then and you're really valuing yourself and your own care over maybe going to a conference that might be difficult to do so I think that sounds like the right decision for you and you know um it sounds like there is a lot of stress so I just want to make sure that you remember the importance of you know self-care and taking care of yourself and it sounds like um taking some of this off of your plate and letting disability rights Burma and others kind of work on the on improving the mental health system would be helpful for you and would be the way to go and also I'm at risk for falling right and that's scary and I have fallen broken bones I dislocated uh left shoulder 100% and then and then when I had this this uh broke a finger that I told them for months and and then finally after months they gave an x-ray they said it's all healed there's nothing we can do but I don't think there's much they can do for a finger is there oh geez I'm not a doctor I don't know what they would what can be done for a broken finger and then that was in 2014 and then 2011 when they when I had chest pains from stress it didn't stop they see me Nika Grislin I went to the uh the hospital and they said uh it uh they don't didn't know if it was a stroke uh but if if so it wasn't permanently damaged um it would have been a small stroke they had me uh stay overnight in the hospital and then they said the next day I could go I was taking I said you know at the time you know that was in 2011 I was taking 25 micrograms of thyroid then because the thyroid wasn't working properly then they said they went to 50 micrograms and then last year in 2021 in um July they said it went to 75 micrograms of thyroid because it wasn't working properly without a thyroid medicine um and uh you know I think you think stress probably affects all of that probably oh absolutely stress contributes to so many physical health problems it's really important to try and monitor how you're how you're feeling and how you're doing because it absolutely impacts the rest of your health um and uh uh and and and and and she um and and do you think emotional suffering affects it absolutely and uh traumatic traumatic experiences definitely yes uh I I I was wondering how much more time do we have left because I don't want to I want to be able to finish if we start something okay what do you want to do to help get you what do you need to get to get your job done and continue to be helpful what do you need for for for your job what do I need for my job um practically uh we need two staff attorneys we're a little short staffed at the moment um for me personally to get my job done I could use another day of the week um but just kidding I know that that's not possible um you know I think just having mutual understandings about people needing more time to get things done I need to really carve out some time but you know this conversation is really great and I'm very thankful that you invited me here today to talk with you and so just communication I think is key and that's the way that I get my job done is to make sure that I'm talking with everyone that I need to be talking with um to start to address issues um I wanted to say that see Narpa is it different places uh each year I mean it's it sometimes it's at some of the same places but then some of the same places it isn't and because I've gone to many of them before and I just I don't know if that answers your question I mean you asked me about about where about where it was does that answer it yes that answer is it I know that it's um I know where it is this year right no I'm just um explaining um I know uh Susan Stefan told me it was going to be in West Virginia um they changed it I believe it's in Newark New Jersey oh they changed it yeah they must have I'm I just I saw it online well okay they must have changed it uh you know I'm saying that you know I'm I mean anyway um for whatever reason I guess you know that you know yeah I'm not sure I'm not sure what happened but I believe that it's in New Jersey this year well I I could name um a lot of different places I went to but um I guess that's not necessary or I mean I've gone to a lot of places but I mean I don't think that's necessary for you to understand about it being in a different place each year um no thank you I understand thank you for letting us do this it's really helpful to get this message out to the public and um thank you very much and thank you Lindsay for coming and doing this um and thank you channel 17 and Megan for helping us and thank you March for inviting me and Ashley and Theo oh and Ashley and Thea and Theo Theo oh Theo and and what about the whole I know but what about the whole channel 17 or whatever you're called it's what you could say thank you to the whole town meeting TV okay thank you for it to the whole town meeting tv uh for because I I mean you're all part of helping have this happen aren't you yes I mean don't you want to give credit to everyone all right thank you March yep thank you


Hello everyone and welcome back to another video here on the Brookly Channel. This video will be all about level 3999, aka the True Ending. This level is from the fandom, but I don't care because I think it's pretty cool. It's one of the best ones on the fandom, but this is another way to exit the backrooms. Like I said in the last video I made about exiting the backrooms, there are no ways on the backrooms' wiki-dot, so we have to go over to the fandom to get the ways. And here we are with another one, level 3999. This level apparently is one of the only exits to the backrooms. I thought that the way out, my previous video, was the only way on the fandom that mentioned how to exit, but this level actually does, and much you guys told me to do it. It's got a survival difficulty of zero, and it looks like an infinite arcade. This arcade looks like it's from real life, but it's obviously not, it's in the backrooms. The outside of the place looks normal, you can see cars and trees and street lights, just basic outside stuff. Only problem is you can't get out there until you've done a few things, which we'll talk about later.  And the machines are known to induce this really relaxing effect on you, and this effect can actually increase your sanity if you've lost any, so, nice. They also induce feelings of normalcy, obviously, because they're from real life, and anything from real life in the backrooms will induce comfort and normalcy. The only downside to playing these games is if you have rage issues, because if you hit the machines or if you break something, you'll instantly faint. And every time you do that, again, you'll faint over and over again, so don't do that. There's hardly ever anyone here, though, except in the colonies that I'll talk about later. That aspect alone can make people kind of uneasy about this level, because it's just a huge, infinite, empty arcade. Sometimes, though, these weird meteorites fall from the ceiling inside of the building, but they don't do any damage to the machines, or the floors, the ceilings, or anything, which leads people to believe that they're just an illusion caused by the lights on the level, which is kind of weird, but what in the backrooms isn't weird. Now, as I mentioned earlier, you can indeed get back to the front rooms, or reality, from this level.  These things can last anywhere from four minutes to 12 years, and the longevity of the task depends on how hard it is. There can be anything from slaying an entity or a creature, to eating a certain amount of food, or drinking a certain amount of water. It really just depends.  Nice. To get one of these checklists, you have to walk towards the sunset on this level, which I guess you can see through the glass panes in the windows for an unknown amount of time, and then you'll be given a checklist in an unknown way. I really like the details here. But yeah, after you walk towards the sunset and get your checklist, you'll have it, and then you'll have to start completing your task. There doesn't seem to be a correlation on why these tasks are given to certain people, or why some of them are a lot harder than other ones, but it is what it is. If you do complete your tasks, the glass doors to the level will be opened up, and you can walk out, and you can go back to reality through those doors. There are actually a couple colonies here, like the Backrooms Colonist and Cafe Studio 52.1, and these areas are just kind of chill, relaxing, eatery kind of areas that are on the level, and these are really the only people that are here at one time. Other than that, there aren't really many wonders here because they're out completing their tasks that they've been given by the level. The next colony is the Waiters. These are the people who help you learn how to use the arcades and stuff like that. The last colony is called the Frontrooms Organization, and this is a really weird, mysterious outpost that not really many people know about. They lead people to glass doors to escape the backrooms, but again, it's unknown how that works, but it is known that they're there. Now I'm sure you've all been waiting on how to enter this level, and you can enter this level by running trueend.exe on the computer from the end level, or you can even get here by glitching through a purple glitchy wall on level 11, which that would be really easy. You'd have to be really lucky to get that one. There's also like nine other ways to enter, but these ones are the coolest ones. There are other ways to enter the level, but the level 11 one is pretty much the easiest, and the running the trueend.exe file is also the easiest. To exit, you can complete your given tasks and be freed from the backrooms by walking out the glass doors on the level, or you can fail your given tasks and be condemned to wander the backrooms for an eternity. There are other ways to exit the specific level of level 3099, but who cares about those? We're talking about how to leave the backrooms here. So yeah, that is it for the level explanation of level 3999. Hopefully you enjoyed it.  I'm still getting the kinks worked out in the editing process, so bear with me as I transition into this kind of thing. Hopefully you enjoyed it, and let me know down below any critiques or whatever you want to see. So thank you for watching. Thank you for your support. 2022 is going to be awesome. Hope you guys are ready. Thank you for watching.


Hey everyone, so not sure if you guys already read the reveal of Joker But as of right now, I think this collab is pretty much disappointing so just gonna give you my thoughts on the jokester and And have my overall thoughts on the collab so that you could more or less Think for yourselves whether you want to still pull for this collab or not. So as you can see here This is gonna take the R. So it's a joke Although his kit is no attribute sniper a lot of again a lot of Competition in terms of sniper for fire Although his attack is okay. It's good at three six three two but skills cool down one And there's the battlefield 20 damage exploit weakness blah blah. It's really really again If revolving around exploit weakness What do you call this mechanism? So we're gonna blow right through this review In terms of again Chain combo, I'm not really impressed. This is actually mid-level damage and the equipment skill is slackluster, I think I think the one with Queen is better than Joker so I Don't know guys. I'll leave you to it. I'm just gonna give you guys my thoughts on On the collab itself in general so Again all the DPS units number one, sorry all DPS unit that can compete as standalone So none of them can compete not even Joker not even the Queen They require a Synergy with a couple of P5R figures or sorry units To be able to function well or to do their stuff So again, if you want them as a piece or you only want one you can't own you can't really You know play one well without other teammates involved. So again, they are not standalone units number two is the collab was built around the new mechanic obviously the exploit weakness weak status, which Again, it's not really it's not really part of you know, it it's going to be if you're gonna pull for one Minus will pull for them all So again in terms of if I see the the stages that we have with Alchemy stars It's They don't I don't think they have a place We're in we Try to mix and match, you know mix and match pieces together Stick them together and you know see what happens for them. It's it's like a buffet. You have to eat all of them Per se number three is none of the units stand out Nobody stands out even the two six-star don't stand out not even Joker not even the Queen and I was still hoping that they would you know reveal something High-opening, but again, I was disappointed Collab units should be more than good they should Compete with the best units at least at least compete with them with the best units that we have Some of them might be OP Most games actually I don't I don't want to compare Alchemy stars to other games But most games would usually have collabs which have You know insane stats for their collab Units And also want to note if you remember Nina and Sanaya, I think they were better than this bunch So if you still have time if you still want to pull for Nina and Sanaya, especially for Nina I think you should go with guys And they're in one banner anyway, so again if you want to pull for Nina, Sanaya, then please do because you'll be I I don't want to say the W But it's gonna be a waste of resources if you pull for them so my point in my opinion is this collab is just again a disappointment and While we wait for the next units to arrive, please save I suggest you save your pulse So that is it guys. Those are my thoughts for the incoming Collab so-called collab But as for me, I don't think I'll be pulling in his banner in both banners by the way So I'll be saving a bunch for what's to come and hopefully they do a better job of what's to come Because again when you peak the interest of the community when you give them better quality or better mechanics They tend to expect the same So just wanted this I I don't want to disappoint the community because I know the community For alchemy stars out there is very supportive. So to the developers, please do a good job on the next round But this one will have to sit this one out Anyway guys, thank you very much for staying this far. So comment down. What do you think of the existing collab? Do you think it has it still has potential? Anybody there who can tell me that this collab is good, I'd be you know, I'd be all ears with your comments So thank you very much. Take care. Stay safe. This is the warden and I'm out of here


Hi, I'm a 64-year-old patient of Dr. Nahas. I've been seeing him for a couple years. I started having issues with my heart, which resulted in a lot of problems with my legs. My legs were always swollen, the veins were bad, and he explained to me some procedure that he did that's going to help relieve. I know because of my heart and because of my age it's not going to give me the same legs I had when I was 10 years old, but it has helped. It has shown improvement on the leg that he worked on. As far as strengthening, I can endure a little bit more walking than I was doing before, and I feel more comfortable about it.


Hi everyone, Joe for Jasper's casebreaks.com. Happy New Year, happy Thursday, coming out to a 2019, 2020, Panini Court Kings basketball four box random team break number three. Don't we have basketball on right now? TNT maybe? Yeah, we might have some basketball coming up soon. I guess we've got Shaq Life right now on TNT leading up to the Sixers Nets game. All right, there we go. All right, oh, it's a random team break. So big thanks to an all-cards ship, of course. Big thanks to all of these lovely people for getting into it. Whether you bought a spot straight up, which I appreciate, or won a spot, congrats again. Thanks for getting in. There's all the teams right here. Let's go. Let's roll it. Let's randomize it. Two and a five, seven times for names and teams. One, two, three, and seventh and final time. After seven, we've got John down to Catherine. Seven times for the teams. One, two, three, and seventh and final time. After seven, we've got OKC down to my Lakers. All right, so John with the Thunder, Sean with the Warriors, Chad with the T-Wolfs, Simon with the Nets, Billy with the Clippers, Sean Maddock with the Magic, Katherine with the Bulls and the Suns, Robert with the Pistons, Andrew with the Trailblazers, Oliver Smith with the Kings, Patrick with the Heat, Greg with the Rockets, Ross with the Pacers, Justin with the Wizards, Robert with the Sixers and the Pelicans, Billy with the Hornets, Zekwin with the Nuggets, Robert with the Celtics and the Hawks, Christian with the Mavs, Aaron with the Spurs, Cavs for Catherine, Robert with the Raptors and the Knicks, Steve Verge with the Bucks, Grizzlies for Andrew, Ryan with the Jazz, and Catherine with the Lakers. Let's get all this on one screen. Let's sort by column B by team. And I'm going to pause the video when we come back. We're going to see if there's any trades. And then we'll have the break. Stick around. It looks like Jazz up for trade. Stick around. We'll be right back. All right, welcome back, folks. A little bit of trade chatter, but in the end, no deals were done here on Thursday at the 7th. Thanks, everyone, for getting in. Really appreciate it. Remember, I think maybe Jason or Sean maybe opened these. So we've got those little slash marks right there, the Sharpie, so we know that they're all from the same case. We've got our, the final four boxes are in the store right now, if you want to run this back. I don't know if Aurora is a case hit. Neptune, anyone confirm that? I think they're short printed, but I'm not sure if it's like a one per case sort of situation or not. I think we've got a couple base cards and then hits. Three base, there are three cards and hits. All right. Everything ships right here. So there's got Maestro, Russell Westbrook. We've got First Steps, Kobe White. I kind of like, like those, those shoe cards there. And we've got a Keldon Johnson, rookie level two for the Spurs. That's going to be for Aaron. There's Tobias Harris, Jamal Murray, Grant Williams, rookie level one. And then we got James Hardin to 149. And then we got Cherokee Parks, 44 out of 179. There you go. High court signatures, old Cherokee Parks for the clips. That's going to go to Bill, Billy with that one. And then we got Tim Hardaway, seven out of 99. Impressionist, Inc. Warriors. That'll be going to Sean Maddock, I guess. The cops. Fire Department for the heat is here. Jack Spies. It's John Collins right here as well. Box two of four. Admiral Scofield, rookie level two for the Wizards. Justin, there's Lou Williams, Joel M. B. Hachimura level one for the Wizards. And Westbrook to 25. That's a point in the paint. I was a fan of the artwork in this court king stuff. All right, behind Buddy Heald. We've got for the Clippers, we got a fledgling expressionist, Mephone Duke, Kevin Gehle. Piece of his jersey going to Billy and the Clippers. 157 out of 179. And then back here, we got 66 out of 149. Kevin Porter, Jr. on card autograph, fresh paint. On card auto for Catherine and the Cavs. Two more. There's apprentice artist, Hachimura. Maestro, Deer, and Fox. And Jordan Poole, level three. I like the different. The level four is the shortest printed one. Jordan Poole, level three going to Sean Maddock and the Warriors. Warriors come out to play. Jaren Jackson, Jr., TJ Warren. We've got Cam Reddish, level one. And we've got Kyrie, Orange, 32 out of 49. I think Kyrie is not playing tonight. For a personal reason, I think I saw. We've got Westbrook, 26 out of 179 for the Rockets. Artistic endeavors, Relic, for the Rockets. That will be for Gregory. Oh, no KD, either. And there's a Goga Batadze, Indiana Pacers. That's going to go to Ross. Gets the fresh paint on-card autograph for Goga, 89 out of 99. I feel like he has a little bit of upside, right? All right, and the fourth and final box, good luck. This is the autograph on the bottom, yeah, I think it is. We've got points in the paint. Get it, in the paint design there. It's Trey Young, for Atlanta Apprentice Artist. Deandre Hunter, also for the Hawks. That'll be for Robert. And we've got a level two, Seiku Damboya, for the Pistons. That'll be for Robert Runkola, as well. There's Gustavich, Steph Curry, Luka Samanich. Level one, we've got Deer and Fox. Red foil to 149 for the Kings. That's going to be for Oliver Smith. Luka Samanich for the Spurs. That's going to be for Aaron Kaye. And your two hits. We've got fledgling expressionist, Jordan Poole. Warriors, Relic, for Shawn Matic. 105 out of 179. And the last autograph behind Devin Booker for the Sons is going to be another warrior, Shawn Matic, with Eric Pascal. Fresh paint on card autograph, Golden State. 35 out of 99. There you go. Pretty solid stuff. We've got four more boxes. The last four box of the case coming up. Or it's on the website. So it can be coming up. If we sell it out, check it out on jaskiescasebreaks.com. I'm Joe. I'll see you next time for the next break. Bye-bye.


My parents were immigrants that came to Canada after the war and the government of Canada recruited a lot of immigrants for the mining industry. And so a lot of the mining camps like Milarnik and Sudbury and various other ones across the country had a lot of immigrant population, Polish, Ukrainian, Lithuanian, all of the different countries were represented.  Absolutely. I was born in Milarnik and... In mining, essentially. I was born in mining and in those days there was some houses that were given to the people that ran the mine, my father being a mining engineer, as I mentioned. He was trained as a civil engineer but did convert to a mining engineer because that's what they needed. So I was born in a house in downtown Milarnik and moved to a house that now is where a huge open pit is. The Osisko mine is mining the remnants of all of that basin. It's going to be the largest open pit gold mine in Canada. Where I lived is no longer there. They moved the entire town over and where my house was is part of the pit. It's almost symbolic. It is. It is. Just, there's a lot of symbolism in mining as you'll see later.