This video highlights two invasive freshwater mussel species that, if introduced to BC, would have extensive negative impacts. Quagga mussels and zebra mussels are not native to North America. Their small size distinguishes them from our native freshwater mussels in BC. They were introduced by transcontinental shipping from the Baltic Sea to the Great Lakes region in the 1980s. They have since spread to Manitoba, Ontario and Quebec and over 24 American states. While not yet present in BC, quagga and zebra mussels could survive in our freshwater systems if introduced. Unlike BC's native mussels, zebra and quagga mussels attach to hard surfaces, allowing them to be moved between water bodies by boats and equipment. This map shows movement of watercraft in North America and how far invasive mussels could be moved by transported boats. They can easily attach themselves to boats, trailers, equipment, vegetation and other organisms. Newly settled mussels are particularly difficult to detect as they are only a few millimeters in size. Zebra and quagga mussels multiply rapidly and are extremely difficult to eradicate once they become established in an area. They can survive for up to 30 days out of water and their microscopic free-swimming larvae can also survive for that long in standing water. So boats or equipment that have not been cleaned and dried can transfer these invasive species from one body of water to another. Fresh water invasive mussels are found on recreational boats, trailers and equipment destined for BC every year. Zebra and quagga mussels pose a serious threat to BC's aquatic ecosystems, recreational opportunities, salmon populations, hydropower stations and other facilities. They can substantially alter aquatic food webs and could collapse valuable native fish populations such as sockeye salmon. These mussels are also a threat to BC's endangered Rocky Mountain ridged mussel. They can decrease the quality of the recreational experiences and impact tourism as mussel shells can injure swimmers along shorelines and foul boat propellers. Zebra and quagga mussels can clog pipes, water intake systems and municipal water supply. The economic impact of these mussels to hydropower, agricultural irrigation, municipal water supplies and recreational boating has been estimated at $43 million per year. This estimate is not including additional impacts on commercial and recreational fisheries. To date, no zebra or quagga mussels have been detected in any lakes or waterways in BC, Alberta, Saskatchewan, Oregon, Idaho or Washington State. In 2015, the province of BC launched the Invasive Mussel Defense Program to prevent the introduction of freshwater invasive mussels. The program includes watercraft inspection stations, early detection lake monitoring and outreach and education. The BC Conservation Officer Service has a team of specialized inspectors checking and if necessary, decontaminating watercraft coming into BC. If you are transporting a watercraft in BC, it is mandatory to stop and report to any open invasive mussel watercraft inspection stations along your travel route. Watercraft includes sailboats, motorboats, car toppers, kayaks, canoes and paddle boards. Failure to stop at an open inspection station could result in a fine. The Aquatic Invasive Species canine program was launched in 2017 and has two multi-purpose detection dogs, Kilo and Major. These dogs are trained to detect invasive zebra and quagga mussels. All watercraft launching into BC waters should follow the clean, drain, dry approach to prevent the spread of aquatic invasive species in BC. When leaving a water body, inspect boats to remove any visible plants and animals, and clean, drain and dry your boat and all your gear. If you suspect any transport, possession, sail or release of invasive mussels, report it immediately to the Conservation Officer Services Report All Poachers and Polluters or RAPLINE. You can help to prevent these invasive species from coming to BC.


All right, welcome to another episode of dog talking coffee with me Richard Hines Today I'm going to talk about a universal problem that most owners go through I See it in Service dogs that are supposed to be trained. I see it in police dogs that are supposed to be trained. I see it in all areas of life in dogs That are supposed to be trained But I also see it in the public That are trying to train their dogs Not to jump on people in public. Okay so This is a universal problem that Everybody goes through So in this video, I'm going to explain to you The steps that are necessary to make this really good right and What not to do so Now we're talking about in public Not when somebody comes to your house. That's a whole separate issue of jumping but we're talking about control when going out in public and Not having your dog pull you and go to jump on people When you're out walking them in public okay, so Number one Your dog has to have a great perfect heel Wow Okay, now I'm going to show you these two dogs to all my clients That are both service dogs that were in the training for their service dog certification Right in my system. It's mandatory That dogs must heal perfectly on leash They must sit when they're told immediately they must stay no matter what no jumping on anybody in public ever, okay, and The system is clear and clean right to My clients dogs my own dogs. All right, so There's a few components to this that are missing and lacking in most other systems So there's a constant struggle and a nagging to stop people's dogs from jumping Up on everyone they meet So back to the heel thing I Want a perfect heel no nagging. Hey over here.  He'll hey Over here, right? There's no such thing. That means the dog is not trained Okay, so a trained heel is Heal and I never have to say a word to you. I never beg I never pull what leashes I never Right, I never guide a dog talk to him to get him back in position for not focusing Right, it's heel Leash no leash doesn't matter. It's all the same to me and the dog should walk perfectly and heal together or singly Right no matter what? perfectly with no nonsense nothing coaxing convincing and having to get focused back Just like these two Down this way and you'll do it. So now Just so everybody knows These two dogs love each other. They don't live in the same home Right, they're two different owners When we bring them together to train they love each other right they go crazy when they see each other I think she's choice learning right So this gives me the perfect training opportunity of high level Because since they love people love dogs and love each other Right to be able to tame them control them to get their service dog thing right to go out in public and have them behave We use each other Okay, so since they're again Their heels are perfect We have them walking perfectly Together with the owners without going after each other and trying to play with each other in any nonsense They're sits things Have to be phenomenal And then they're just tall Bonnie Right Right, right good now you can try But unless he moved just don't break Good you want we can bring them there for a sec. We'll let them run around a little bit just as our relief There sits have to be good to start with okay, so what Does this all? Encompass how do we get this together so it all works together not the job right? so as We're healing if the heal is perfect The dogs understand they're not allowed to leave the leg ever for another dog For a human right even people they know So when the leg game is perfect We know that when we stop or we pass people are things they will not leave us to try to go and jump at things Okay, our leg heel game is very solid Okay dog understanding Leg is life There's no coming off leg unless we give you a release command to come off the leg to go play with dogs or Go to people right to say hello the dog understands this clearly so in my system There is none of this that people are taught or learn right from other training systems He all they go healing they stop they go sit Stay stay right and then people try to come touch them at stay stay Dogs start to move at state Right the fight the struggle of trying to keep their dogs from Jumping out of the people that are doing that okay So generally the first thing is those dogs don't have a really good solid heel game Secondly, how good is the sit stay game? Okay, so here You're gonna see right because first we have the heels We have the sits We have sits day So What do we do? We put the dogs right we use somebody else Healing we stopped them they both sit at heel One owner comes and leaves their dog in a sit-stay Because we're gonna test the sit-stay on the other dog now when their owner leaves them and Goes to pet the other dog That's okay, yeah Okay, okay now Want to do Want to do what we did last time I'm gonna switch because the sun's on my camera learning That people will come into you Right when we're in heel and you're not released You stay in your sit stay at heel Because it's really about the heel not the sits day Okay, so here's the confusion The dogs in a sit my system when we stop dogs automatically sit Okay, we didn't say sit stay at the heel. It's implied we heal we stop they sit Okay, so it's all about the leg game teaching them not to go and leave the leg at all not even a step It's not a sit-stay Right here's the confusion So all people go sit Stay Right while trying to have somebody come touch their dog or whatever, right? So it's about the heel not knowing that they cannot pass the heel come off the leg in healing They know the heel the leg game is tight tight, right in life So when they go into a sit, it's implied they're in a stay, but I never tell the dog stay We never warn them at stay when people come close. There's no communication whatsoever To the dog when the person comes on To go pet the dog the dog just has to sit there and hold the leg.  It's implied when we're healing we heal We stopped the dog sits implied they just put themselves in the sit now It's an implied behavior that they stay in that position and never leave it Okay, because it's the heel game not the sit stay game So the owner other owner comes in touches pets Trying to lure the dog in excitement see if he's going to move out of that spot or not Right good good, and then we back away trying to lure the dog in to see if he'll follow that owner out Right to make a mistake If the dog does not know the game or the leg well, they're gonna make the mistake and they're gonna follow an owner out Right the other owner out after that owner pets them and starts to back away okay, and Then here we switch right so our sits days are good are One-on-one going to pet the other ones good perfect So now I'm gonna have the owners leave each other's dog and go pet the other one's dogs Holding on their own now Right without the leg to hold Now I'm testing their sits days Okay, so it's a different scenario and Can they hold a sits day? While now by themselves with no leg to hold and the stimulation of somebody else petting Without the leg being there to hold will they leave it and get excited and try to leave the position because the owner's leg is not there Mash if you want you can tell them ball staying you can switch it is you pay that one you pay that one Okay, and then we just go back to the Right Right, so you're gonna go pet Bonnie and you're gonna bet you're gonna pet Bonnie is that you're gonna pet Bonnie So these are the perfect scenarios right of we have a few different elements going on to make this perfect and fantastic anywhere we go, okay, so One-on-one again Heal has to be perfect with no leash help. No. Hey hell over here. He'll hot up.  Those are the guidelines to how to Stop your dog from jumping up on people in public Okay, so till next time Richard Heinz Miami dog whisper


Hi So Everyone wants to hire senior developers, right? Everyone's looking for them the demand to increase headcount in many tech companies is rising Even with the difficulty of hiring for top talent to counteract that some big companies have removed the required college Require a degree barrier to entry But even though with online training and all the various boot camps around our industry has a surplus of bright junior developers But a lack of open junior positions Your people are the most important and valuable resource. You can only innovate if you have the right talent with the right skills Current traditional hiring practices are not meeting demands Companies need new solutions implementing an apprenticeship or an upskilling program is such a solution I run a six months apprenticeship program for huru. That's now Qantas hotels in Melbourne, Australia It was considered a great success and we are currently examining options to run it again By definition an apprenticeship It's training in an art trade or craft under a legal agreement That defines the duration and conditions of the relationship between the master and the apprentice and the apprentice an Apprenticeship program allows employer to evaluate talent and provide apprentices with a structured learning period The nature of the apprenticeship is to allow the apprentice to learn a great deal About the company and in the street in a short amount of time under garden mentorship When we talk about apprenticeships usually hear three terms an apprentice a journeyman and a master So previously apprenticeship has been around for thousands of years and generally They've lasted between two to seven years Depending on the particular trade under which the apprentice became a journeyman The term derived from the French word for day journey and basically meant that the journeyman would be paid by Day for their work after a period of Extensive experience a journeymate could submit a piece of their work to the appropriate guild For assessment and approval if this masterpiece was accepted They could become a master craftsman and could set up their own workshop and train apprenticeships So we are going to consider more about apprenticeship stage Now how is it different to an internship? Okay, so by definition an intern is a student or trainee who works sometimes without pay in order to gain work experience or Satisfying requirements for qualifications. So when we think about interns, we usually think about students They focus on one specific project that implies that they will do the dirty work and we are talking about the short-term engagement On the other hand when we talk about an apprentice an apprentice is a person who is learning a trade from a skilled employer They have been agreed to work for a fixed period of time at relatively low wages So when we think about an apprenticeships, we think of that it's on-the-job training It focuses on sustainable growth It's a longer-term engagements with real applications to your work It has dedicated mentoring the classroom instructions relates to the occupation Where the apprentices can hone this the craft you have some form of talent Evaluations and usually completion of the apprenticeship usually results in a full-time role Now why should you start one? Well first hiring junior makes for better team workflows It improves your diversity it opens your candidate pool and helps foster support for diversity in initiatives It increases diversity of the background and skill of potential candidates It improves your performance because we all know the diverse teams have better performance increased productivity it Support simple explanations and better understanding of the code base along the way you get things documented and Communication becomes explicit between all the team members Hiring junior supports also team development because it improves retention in your team It ensures employees are trained to best practices and company processes It provides employers with a competitive edge through a well-trained and flexible workforce It addresses the skill gap between seniors and juniors It supports the scale of fast growth companies and you also save time and money on recruit recruiting and onboarding talent So what do you need? Well at a minimum you need an apprentice and mentor and a company that's willing to make the investment So company buying you will need senior leadership support a company's leader that wants to build a talent pipeline to grow the company It's important to understand that it's going to take time and money to ensure that your program is a success You also want to have team buying a team that is willing to mentor and work directly with the apprentice Apprentices succeed when the team is dedicated and committed to working with a beginner and You also need a person responsible It can either be a person to drive the program and or a mentor and apprentice that are all invested in the success of the program So how do we start one? Well first we need to understand the needs of the company and so let's consider some of the key factors for one You should consider the length of the program. Do you want to do it over three months six months 12 months? The number of apprentices that you can support in your team. Who's in charge of what? What they should know before they start the program what they should learn during the program and How they should learn that You should also develop a plan for defining realistic expectations of what do you expect to get? In the end of the program set timelines Plan how to source and hire apprentices develop processes and logistics around the program and set a budget for the whole thing When we're sourcing candidates things that you should consider is How will you recruit and screen candidates and ensure that all the requirements are met? Decide what you're looking for Decide pay grade decide on promotion channels where you're gonna promote the program and how you're gonna reach more on the represented groups Define the hiring process adjust for beginner level Set the dates in the calendar for all the hiring process that you want to have Select a hiring committee from the team that you're working with and then make the hiring a team decision So how did we do it at Huro? Well, we started with the job ad we advertised how Huro Aquinas hotels works and What our values are and the culture and the perks that you're gonna get while working with the company? Then we continued by saying that who we are looking for and I believe that knowledge is not enough that Successing life depends on both knowledge and character So we define the person that we are looking for so we wanted somebody with basic programming skills Preferably in Ruby demonstrate itself learning have a growth mindset have drive Demonstrate initiative communicate well and is interested in Huro's purpose and values When we asked people to submit an application we asked for three things we asked for a CV We asked answers to those four questions and then a code sample for Those four questions when I reviewed all the application that was sent in I created a rubric for Answers so for example the first question that was why programming what have you done to expose yourselves to programming so far I Have a rubric for average answer good answer and great So the average one would be haven't done much or said they've done some things but not showing anything for it a Good answer would be have done some things along the way, but not display much drive and a great answer Would be having invested time and efforts kept a progress log care about what they are learning and have done more and beyond because they care just an example For the code sample, I wanted to be Conscious that some people have limited time that they don't have enough time to provide a lot of code samples So we gave them two options We gave them provide a code sample of something that you already have that you are proud in proud of or An option to solve one of two code challenges one of the code challenges that we did was Offer a scrabble score, which is pretty much taken out of the exorcism or it's available in many places online And the other one is validating a credit card number We also told them what we are looking for in the code sample So we looked for knowledge of a recent text style organization on refactoring We wanted to see division into logical components and methods with clear responsibility And then we wanted that all the requirements are laid out per the specifications of the exercise Once we reviewed all the applications that we got in the next step was to invite people to a non-technical interview this interview was done with the engineering manager and an HR person to check the for the characteristics that we were looking for We created a set of six Questions for all the candidates plus two custom ones depending on the candidate And then we allowed for a bit of time to allow them to ask us questions in return One of the question for example was tell us about a time that you worked as a part of the team What was your contribution? What did you like dislike about the team environment and what was the outcome of the team's work? we were Defining exactly what we were looking for with each with each questions for in this one We look for signs that they know they're on strength and weaknesses can empathize with others Someone who can appreciate the benefits that we receive from others on the team and wish to reciprocate Once the past that phase We went to a technical interview the technical interview all the phases of the hiring process was done with at least two people from the team and we try to always have and male and a female on the Interview the technical interview was done with two developers from the team once again It included set questions that were selected and adjusted for beginner level I also ran it by an existing junior at work to check that it was appropriate and not to advance for the juniors and Then the last phase in the hiring process was an in-office visit It included two pairing sessions one on actual code that the Team is working on which was pretty consistent at the time for all the candidates And then the second one was on the scrabble score problems from the core challenges Because none of the people that made it to the in-office visit actually use that So it was a good way to do the same thing with everybody to see how they approach that And then they also got a chance to meet and interact with the rest of the engineering team The idea was again that every step of the way the team has a voice in who should continue to the next stage So all the team has a bind with who got selected The other thing to remember about the hiring process is to communicate Continuously with the candidates, which means that every step of the interviewing process I will inform them of what's happening next what the next steps will be and when they should be hearing for me and Last we offer to provide feedback to everybody that has been unsuccessful We've done this on request and pretty much every single candidate asked for feedback on what they can do to improve their chances for next time Once you have apprentices that you selected and that you want to work with you need to develop a program So some questions to ask is what kind of training will be delivered? What to include in the curriculum what competencies do you want them to exit with? Who will be the program coordinator? How will you measure and evaluate the apprentice outcomes There are quite a few companies in Melbourne that over the last few years have done some type of Apprenticeship programs, and I want to mention three I want to mention Envato Culture amp and her or Qantas hotels each one shows a completely different approach of how to run the program So I want to talk about how to guide You want to set realistic expectations Prepare the team and the mentors consider on-boarding and consider training Each one of those companies that are mentioned chose a different approach So for example Envato chose to they got a legal exceptions to advertise to women only They hired two women at a time. They've run this now three times in a row The two women that they work with get a full-time mentor that works with them And then they go on team rotations and work on actual Work problems that they have while they learn new things along the way So this is more like ad hoc will do the work And then when we find a problem that we don't know will stop and we'll chat about that Culture amp did a different approach where they did they hired for the first they've run it twice I think every time they've hired ten juniors they started with Doing every week two days of Learning and two days of and three days of actual work on the teams that they got assigned on to They Found out that this was too much context switching and they they didn't work very well So they ended up doing a full week of study with every third week So that's a different approach with again a dedicated instructor And then we have the who which was the program that I ran and that was a week on and a week off So a week on learning theory and working with me and then a week off working with the teams while having team rotations So different things to consider when you plan the program How to guide we mentioned setting realistic expectations We also want to prepare the team and the mentors. So for example, I did a session with the team on how To pair with a junior. I did the same sessions with the apprentices It gave everyone the same foundation and a common language of how to talk how to talk to each other while they pair With onboarding I started introducing many of the workflows in engineering teams for example How to approach learning how to pair program how to do our code reviews How to give feedback how to debug coding Ruby how to do retrospectives all the things that are around actually writing code and then the training is Different depending on how you decide You also should define success what what will success look like for the program that you are running For example setting milestones Various companies choose different ways of assessing the people that are on the program. I chose a breakable toy Which give people an opportunity to work and see and for me to see how they've what they've learned with their time with me Culture went with an assessment So the apprentice apprentices got a project with set requirements Which each required was a point up to a hundred points and that was their grade in the end of the program and Vado chose personal confidence Which means the apprentices work with a mentor until they or the mentor feel that they are Confident enough to go and work with the team or I've seen other options when people use big scary quiz That is that and sometimes can be open and can be taken as many times as you can as you want Until you get a good grade and then they calculate an average of all the times you try that different approaches So lastly, I want to talk about my apprenticeship program The program ran for six months and was a paid apprenticeship. The Apprentices got a low rate for the six months. They were on the program and once they finished the pay got bumped to a Genu level market rate pay Pay grade it was a blend of structured learning and on the job work We alternated Academy weeks with product work and found that four weeks with the team gave the apprentice Developers enough time to take ownership of story cards as well as a break from the intense learning periods I created a curriculum that is available online that you can have a look for every week and you can see that in the first week we introduce more Git and introduction to command line and various other things and then it got more advanced as the weeks went through most days were consisted on theory sessions in the morning and Then which included codelogs as well and then self-work periods usually in the afternoon Things that we've done in the program. We've done pairing a lot We Blocked one hour for exorcism a day every day of Academy weeks We found that unless we block it for an hour like the whole morning's just gone sometimes depending on the exercise Exorcism allowed us to also Compare code solutions and discuss better options and better design paradigms we Implemented a gradual release of responsibility models where for example if we use exorcism gradual release of responsibility means I do first and you watch then we do together where I lead Then we do together where you lead and then or you do together without me But still in a pair and then you do individually by yourself So you slowly get more and more responsibility on the work that you do So with exorcism for example We started the first couple weeks We've done mop programming when one of the persons in the room was in charge of the keyboard And then everybody else worked together on solving the problems then continued with pairing of two groups of two And then within two months we had moved to doing the exercise in the exercises individually by themselves We've done student lightning talks of small topics that I didn't really want to cover So that gave them an options to practice Giving presentations which they've then taken to local meet-ups We've read three technical books throughout the six months For example put a 99 bottles and another one from of degree We employed a breakable toy, which is one of what? Which is defined in a book of the school apprenticeship patterns as a personal Project that you work on to learn Concept that you're trying to learn at the moment They practice what they learn and was used for their final evaluation and assessments of their knowledge and understanding We did for nightly one-on-one. So they did one-on-ones with me as the The instructor and also with the engineering manager on alternating weeks We had for nightly retros when they told me that I'm making them work too hard and I need to let go Each one of them was matched with a mental body just to make sure that they have somebody to talk to that They feel comfortable with They had we had team sessions So I got more buying from the team by having the actual Engineering team run some of the sessions that were in the program for example getting the DevOps guys to teach about AWS And we had team rotation when we started we thought about doing team rotations that would be every month But we found that it was too quick. So we ended up doing rotations every two months on each team They got practical work. They learned how different teams work It helped with knowledge transfers between the teams because then you have shallow silos of knowledge and The team got to know the apprentices and they became part of the company In the end of the program placements were based on organizational needs and the apprentice wishes as well as As what they've which teams they worked on which ones they liked best as The result all four apprentices have selected teams and have been productive members of these teams for the past two years Building a developer apprenticeship in your organization creates a continuous learning environment It helps all your engineers understand that technology stack the culture and shared vocabulary It helps the team engagements and retentions It means investing in the team you will benefit from introducing fresh perspectives and ideas You will recruit great candidates that you will that will help shape your company's future engineers. So why not start one now? Thank you so much


Some live Q&A so looks like I got some poor connection on YouTube So we're gonna do is I'm calling I'm calling seniors that are 65 to 75. I believe in the state of Missouri And we're gonna be doing some live cold calling. I also want some Q&A So feel free to ask questions as we go And we're gonna be reading a script Trying to see if they have a Medicare Advantage or Medicare supplement and then trying to either transfer to our MedSupp team That's still here or set a callback or appointment for tomorrow So we're gonna do some live cold calling live on Facebook here live on YouTube over here So you can feel free to watch either way watch on both. Make sure you like Share subscribe to what we're doing. So we're gonna go ahead and jump on go live I'm gonna try to follow and keep along with the comments Q&A And actually use How about these freaking headsets to and how awesome is this and then I'm gonna also your guesle But to hear the opener script that we use when we're cold calling for MedSupp so All right, so I think there's no time like the present. Let's dive in So we're using in the background is in call XEN CALL I've been using ever since 2015 I believe Right Dallas when we first started triple S. We've been using Zen call since 20 March February March of 2015 Dude, how about dude? I got the white Dallas has got the black on how about those man? These headsets are massive. They look bigger on you than me though. It's like you get a spaceship on yeah And so it's in calls dialing in the background as soon as someone answers It will beep and I'll jump in I'll read their name I'll read the script and we'll try to either transfer or set up a lead I know come on come on man. You've been on for like a minute. Let's go. All right. You guys ready? Okay Hey, hello. Good evening. I'm looking for Charles Charles hello, sir. Hey, this is Cody with National Medicare Hey, we're calling because you may qualify for a rate reduction on your Medicare supplement, especially in your area I'm assuming you're on Medicare, right? Charles did not want to talk so on to the next one We'll just put we'll call back later All right, so what we're doing is again We're calling individuals. I think we made like couple calls last night couple transfers For those that think a lot that cold calling is dead. I'm here to prove you and Them whoever they are wrong We sold a couple MedSeps today in our call center from cold calling. I mean, yeah We use leads, but why not cold call to you know, so so we do we do both They both work and so We might as well There's some cold calling as well. So I'm just trying to set up the YouTube camera over here. So I'm a what's cool is Zen call it dials in the background Does all the heavy lifting for you? You're using modern modern technology to make calls soon as someone answers beep We jump in And that's what's cool. Yeah, we love leads. Yeah, we believe in leads heavily We've got a canvas in the one of the other rooms that says hey without leads agents are unemployed and it's true but I'm a firm believer in Doing something when I was in when I was a and having activity that keeps you busy that results in sales when I was a when I was a New agent back at 19 and made 117 grand while in college playing basketball and 19 years old I didn't have money man. I didn't I didn't generate leads I didn't we didn't have secure agent mentor back then so what did I have to do? I had a cold call at a doorknock.  Good evening. I'm looking for Gregory Greg. Hey, this is Cody sir with National Medicare. Hey, we're calling because you may qualify for a rate reduction on your MedSupp plan Especially in your area up there in KC. I'm assuming you're on Medicare, right sir. Oh nice Yeah, did they did he help you with the Medicare Advantage or a Medicare supplement? Okay. Oh perfect Okay, and did he end up going with you know the Medicare Advantage route or the Medicare supplement route where you had full 100% coverage Cool. It's always nice Yeah, it's nice to have someone good that will take care of you, huh? Yeah, I feel like while we're on the phone We might as well get you over to one of our Medicare experts and see if we can get you a free quote Just to make sure you know that you're not paying too much. Would you would you agree with that? No, we're sorry.  We got to be persistent. We got to continue so we got to be able to overcome and and Continue with the script continue what we're looking to accomplish like everybody's got you know When we're calling We've got a goal. We've got a focus We've got something that we're looking to accomplish and what we're looking to accomplish It's not to let someone say hey Dude, I don't want to talk to you and then just get off the phone. That's that's not how we roll That's not how I roll that's not how you roll That's not how we are supposed to roll so Last night what's funny is last time I answered to transferred both, but hey, that's that's calling that sells like that That's insurance, you know, but I guarantee you I can call We generally like every caller that we have here in in our office They'll call for three hours in the morning So nine to noon in the morning and one to four in the afternoon six hours of calling We'll get at least 12 leads at least 12 transfers that they'll actually send over to a Medicare expert so hello. Good evening. I'm looking for Linda Hey miss Linda, this is Cody with National Medicare Hey, we're calling because you may qualify for a rate reduction on your Medicare supplement plan Especially in your area out in the O show. I'm assuming you're on Medicare, right? Okay, very good. Thank you, ma'am. And did you go with a Medicare Advantage or a Medicare supplement? Okay. Yeah, okay And a lot of our clients in the O show have seen their supplement rates go up over the last few years Has this happened to you as well?  Okay, okay, so it was an advantage plan and it went down this year. Okay, good to know perfect Well, it's not something we can talk to to you about until October, but I do appreciate your honesty in your time So thank you so much Thank you Linda. Bye-bye So we'll do is we'll put it as do not qualify We'll send her some mail or an email or something like that You know in October or whatever Medicare Advantage guys do burry burries on here watching He's a big Medicare Advantage agent here in Missouri. We're looking for individuals have him it's up You know NJF or G and That are paying too much. I ran into one guy last night. It was a had union coverage I would call for like cover like 15 minutes last night. So it's funny 10 minutes, whatever One guy had union is being like 450 a month. We would have been able to help him save him some money But he was in awful health. I mean open heart surgery the works Which was which was sad. Hey, hello. Good evening. I'm looking for garland. Oh, is this miss pace? Okay, and are you on or I'm assuming you're on Medicare, right? Okay. Thank you Wrong number.  Hey, hello. Good evening. I'm looking for Carol Carol this is you. I like it. Hey, this is Cody with national Medicare Hey, miss Carol, we're calling because you may qualify for a rate reduction on your Medicare supplement plan Especially up in your area. I'm assuming you're I'm assuming you're on Medicare though, right?  Good evening. I'm looking for I'm looking for Kathleen. Is this mr. Kirk. Mr. Curzell Okay, they've been showed up as your number You don't sound you don't sound old enough to be on Medicare. You know it You don't sound old enough to be on Medicare. So Yeah, yeah, cool, cool. Thank you, buddy. Have a great night. Perfect. Got it. Thank you, sir All right. It gives me as we give me his mom's number. I put it in the put it in the comments Make our later Second call last night 22 minutes. They both had meds ups Husband had a G couldn't save him money. He had trans America. He was paying like 150 something I think the lowest was like 169 it was close The wife had a G. Hey, hello. Good evening. I'm looking for Janie. Yes, ma'am Thank you so much for asking this is Cody with national Medicare and ma'am The reason we're calling you tonight is because you may qualify for a rate reduction on your Medicare supplement plan Especially in your area. I'm assuming you're the one that's on Medicare, right? Okay, very good. Hey and ma'am Yeah, yes, ma'am. Did you go to the Medicare Advantage or a Medicare supplement government worker? You're exactly right. You got to take care of. Thank you so much. That's another dude D and Q did not qualify Okay, so 22 minutes the guy had a G couldn't save him money. The lady had an F last night. She was 70 he was 71 And we ended up We ended up Be able to save her like 78 dollars a month for a plan G. So it was a really good call Someone that Hey, hello. Good evening. I'm looking for William William. Hey, sir. This is Cody with national Medicare Hey, we're calling because you may qualify for a rate reduction on your meds up plan in your area I'm assuming you're on Medicare, right, sir. Oh, nice. Okay. Excellent. Thank you so much for your service Did most of the clients that we've done that with they end up getting a Medicare supplement as well just in case Is that something that you did? Okay, perfect and a lot of our clients, especially they're in fluorescent have seen their supplement rates go up over the last few years Has this happened to you as well? Okay. Yeah, and did you now supplement plans have different letters. Did you go with the plan in J F or G Okay. Yep. I just talked to a guy last night. It was also had, you know, had it recommended through his union Now our local Medicare help center works with all the major companies, you know, like America, Everest, Mutual and trans America Who do you have your supplement plan with? Wife handles the bill. I like it. You got the good setup. That's exactly how it's set up in my household. I love that And last question, do you know how much you're paying each month? Not sure. Hey, if you had to guess what will Come out of your pension. Okay. Not sure comes out of pension and if you had if you had to guess What would you say if you had the ballpark it? Okay? Okay, and Okay, great. Well, hey, it looks like you may qualify for rate reduction. So congratulations. Now, will you my Right. Hey, well, just so you know And I get that perfectly and I appreciate your honesty My job is to simply just put you in touch with a Medicare expert who will look over the options in your area Okay, perfect. Yes, sir. Hey, thank you so much for your time. Hey, that'll be a good one for tomorrow, Dallas All right, so that I can't remember if I finished my story about last night, but We're gonna end up helping her move from an F to a G save her $78 a month because she was in really bad health With Everest something that most people agents don't know in Missouri during their anniversary rule in Missouri right now Everest has a way for something to go from an F to a G. So Yeah, I'm on David's I'm using David Peters Zincall account on here because they're normally using it not me so Let's get some Q&A going Andre. What's up, buddy? Hey, thanks for the thanks for the comment there on YouTube We've got Rance Pat Craig several watching on Facebook. We got I think eight or nine on YouTube I appreciate all the comments appreciate you watching. What's a question if you're you're sitting like you're sitting there right now You're watching like hey, what can I do to improve at cold calling a lot of its persistence a lot of it's not listening to the first Objection a lot of its overcoming things a lot of it's just Being quick a lot of it's having a script that makes sense and it flows that one. I literally got to the end He just got a call back tomorrow. So what's something that?  What's up from Florida? Get get some baby. Let's do it Hey, who else does this in our industry in the insurance industry?  Hello, good evening. I'm looking for Beatrice. Hey Beatrice. This is Cody with national Medicare Hey, we're calling because you may qualify for a rate reduction on your Medicare supplement plan, especially in your area I'm assuming you're on Medicare, right? Okay, very good. Hey, and ma'am. Did you go with a Medicare Advantage or a Medicare supplement? Original Medicare and a separate Medicare supplement.  You know it well Yes, well and and just so you know a lot of our clients in Harrisonville have seen their supplement rates go up over the last few years Has this happened to you as well? Okay Sup Well, it sounds like you could it that's what's good now supplement plans have different letters Do you have it like a NJF or G? It's all confusing though. I don't know that They couldn't make it any more complicated. Could they yeah, well The supplement is the one that'll have a planned letter So like most common that our clients go with especially up in Harrisonville. It's like an F or a G Does either of those ring a bell with you? Okay, perfect. Thank you so much. Appreciate you checking That's the best way to do it. Look at the card Exactly, you know, and you don't need any at all what we do We've been able to help a lot of our clients in Harrisonville Save money on their current supplement and they keep the exact same coverage They're just because we're a Medicare help center were able to shop a hundred and seventy different Medicare companies and see what's best for them So what what's your card say as far as like? Company and plan. Thank you so much for checking. Hey, it's it's been raining and helling down here in Springfield How's it been up there where you are? Okay, well, you know what? You can have this weather, but I don't think you want it Rain and it was helling right DJ was helling earlier on that. Yeah, and then now You should have a separate card for your supplement as well And then now for the AMB when did it start? It's just show an effective date of probably like when you first turned 65 Yeah 70 so about it was probably like February of Five years ago like 13. Yeah, we've got you your birth month is February and birth year is 48 So I'm literally looking at literally a February probably February 1st of 2013. So Cool, thank you so much appreciate you sharing them. What's companies it with? Okay, so you so you have a Medicare Advantage plan, right? Okay, perfect. Okay, so with the Medicare Advantage plan we will not be able to shop that until October And so you're in good hands and we'll make sure that we follow up with you later on then Okay, and thank you very much for being so kind and visiting with us. You've been awesome Yes, ma'am. Thanks Beatrice. Have a great night. Edub is dropping some comment bombs on Facebook for those of you He's in a Medicare call center right now And he's dropping some he's dropping some knowledge bombs for those of you that like hey, okay? There's like there's like 12 of you on YouTube So it's like you may want to jump over to Facebook so that you unsecure age of interest Facebook Hey, good evening. I'm looking for Betty Betty. Hello. This is Cody with National Medicare Hey, Betty, we're calling because you may qualify for a rate reduction on your Medicare supplement plan, especially in your area I'm assuming you're on Medicare, right? Okay, and do you have a Medicare Advantage or a Medicare supplement? Excellent and a lot of our clients in Everton have seen their supplement rates go up over the last few years Has that happened to you as well? Yeah, I'm sorry to hear that. Okay, and now supplement plan letters They have different different letters. Do you have a plan in J? F or G? Not sure if you if you I mean if you had to guess is it is it full coverage? Do you have a do you have to pay the part B deductible pay the part B deductible of like what 180 183? Excellent, so you probably have a it's possible. You have a plan G as in golf. Maybe Well, that's something we can definitely take a look at our local Medicare help center Works with all the major Medicare companies like America co Everest mutual of Omaha and trans America just to name a few Who do you have your supplement plan with? Can you hear me? Yes, ma'am. Oh, okay. I apologize. Hey, and our help center works with a lot of the major Medicare companies Who do you have your supplement plan with? I didn't help the care. Yep. That's a common one. That's good. Okay Yeah, they're really common especially up in st. Louis area for right now and then last question Hey, what are you currently paying each month? Okay, if that's perfect if you had to guess ballpark it a little more for me Would you say like 140 160 180? Not totally sure. Okay I appreciate you being honest and and and visiting with me. Hey, it looks like you may qualify for a rate reduction So congratulations now Betty my job is to put you in touch with a Medicare expert who will look over your options Especially in your area. That's local. They will see if you qualify and let you know what's available Let me see who's oh Excellent. Hey, my favorite expert Dallas is available. So let's get you over to him. All right Awesome. So hey miss Betty. Hey, are you are you this nice to everybody or just me? Betty, you know what? I almost love you already. You know what? Hey, awesome as Betty. Hey, thank you for so much for your time. Please hold I'm gonna get you over to Dallas and he will be right with you. All right And there we go That is what we've been going. We've been on like I've been going calling like 15 minutes 15 20 minutes This pace we do about three or four an hour in med sub actual med sub leads Can't go wrong with that. Yeah, they don't always know what they have But I I'm doing this to prove a point I've got a medic Medicare call center that thinks it's tough to cold call and that tough the cold calling is dead Told calling is obsolete And if you don't if you're not persistent you don't do it enough and you do it incorrectly Then it probably is but We are We are doing it and we are and we are and we're doing it well because Simply because you're doing it, uh the medicare call center The medicare call center believes that I'm probably yelling with these huge things on medicare call center. They Our medicare call center thinks that hey cold calling is too difficult. So I'm the owner It's my job to get on improve to them. It's possible. Hey, hello. Good evening. I'm looking for miss rota Hey, ma'am, this is cody with national medicare Hey, we're calling because you may qualify for a rate reduction on your med sub plan, especially in your area Oh, yeah, did you go with a medicare advantage or a medicare supplement? They won't always talk they may hang up. But hey, I'm not gonna just hang up with them I'm gonna at least get something out quick ask them a question try to keep them on the line Happen with the last lady lady. I just transferred over Uh, she didn't want to talk. She was fine. You know, she was nice when she got to know me But originally At the beginning of the call no one wants to talk to you So that's something that's good to get Uh out of cold calling realize hey Some will some won't so what? Who's next? Hey, hello. Good evening. I'm looking for glenn. Yeah, is this miss yake? Hey, ma'am, this is cody with national medicare Hey, we're calling because you may qualify for a rate reduction on your medicare supplement plan Especially here in springfield. I'm assuming you're on medicare, right? Oh my goodness. So I started to hear that. It's okay. And when do you turn 65, ma'am? Okay, okay. So so you'll probably making this start start making a decision around August, September, October, November, something like that you turn You turn 65 and we're actually here in springfield too. So you turn 65 february the 10th of 2019 right Okay, and This is missy. Okay. What I'm gonna make sure we do is that we put you in a calendar And then we call you about six months out so that we can come out We can just share everything with you make sure you're informed and educated and that we can help you As far as, you know, choosing a meds up plan. So Sound fair enough. Hey Yes, what's your first name ma'am? I'm gonna replace his name with yours becky Becca Oh, we're back up. Okay, but becky's fine Okay, excellent. We'll put you in as becky and We will make sure that we call you back here in a few months then. Okay Hey, thank you so much. Have a great night. All right, so that's a good lead because hey, she's turning 65 February the 10th of 2019 And she needs someone to her husband have passed away Uh, it happens your cold calling apologizing continue. I mean that's that's part of life What's crazy is she's actually here in springfield. So that should definitely be a good lead Especially since she's turning 65 This next February, which is awesome So we're going to keep her information and make sure that someone from our office Falls with up with her about six months out, which ends up being what is that help me out You math whizzes. I actually I would say I'm math whizz too, but we're looking at uh, what August September. Yeah All right, so that's a good lead we're gonna put that there and We will set that one as a call back And continue calling all right, so What are you guys learning? What are you not learning? What do you love? What do you like? What do you hate? What do you dislike? Where's the uh, Dude my youtube there we go. Okay. I'm sorry, josh. Uh, what's the best way to learn slash get into medseps? um Oh I would say You know what it's going to be probably youtube like watch youtube videos learn um That's the biggest thing is like try to find Stuff to learn from i'm getting into medseps is easy. What's funny is everybody knows everybody knows me for final expense They don't think I know anything about medsup I've been selling Medsups for ever I did in my first couple years because I wanted to get proficient selling life insurance I've been a part of I've sold as many as 30 medsups faced in a month face to face. I sold as many as 65 medsups in a month over the phone um For those that don't think I am extremely good at selling medsups or they don't know anything about medsups I don't talk about medicare That's also is here to prove to you that that is not true. So as far as getting into medsups It's uh, yeah Eric on facebook said hey read medicare in you the guidebook. Okay. That's good. That's a good idea That's good feedback. Thank you, buddy. Um watch videos The biggest thing is met if you're selling medicare and medicare supplements. It's very simple The way I describe it medicare pays 80 percent and medicare's supplement depending on the plan It can change a little picks up the other 20 percent So if you want 100 comprehensive coverage where you don't pay a dime Whether you're at the hospital or doctor and it's simple and you're fully covered as long as medicare approved. It's covered Then you want a medicare supplement plan and so that's how you keep it simple It's easy to sell. I've got some medicare in our membership area. I've got some uh, my medicare presentation My medicare 101 that I used to go over in person with with with with with with with clients all the time Thanks. I hadn't really thought about it. Your cold calls got me jacked up. Good job. Thank you, buddy. Hey That's the only reason i'm doing it It's to prove to my call center that you can cold call It's to prove to you guys that cold calling isn't dead And like joshua just said on youtube for those that aren't watching on youtube get over there Uh, it's to jack you up and to let you know That it's possible Anybody can do it. We're in here grinding. We're in here on the phone just because I do video just because I We sell leads just because we have we recruit agents just because hey, hello. Good evening. I'm looking for Juanita Okay. Yeah, is this mr. Carbonis Hey, sir, this is cody with national medicare We're calling because you may qualify for a rate reduction on your medicare supplement plan In sedalia. I'm assuming you're on medicare, right?  Good evening. I'm looking for Karen They will they should not get you down like we talked about this on our conference call today Earlier for star about a 30 minute call We do it every Wednesday training call with all of our agents and it was about distractions.  Good evening. I'm looking for James is how we respond James Oh, mrs. Powell. Hey, man. This is cody with national medicare Hey, the reason we're calling both of you is we're calling because you may qualify for a rate reduction on your med sub plan There in house springs. I'm assuming you guys are on medicare, right? Okay, and do you have a medicare advantage or a medicare supplement? That's smart people, you know it Yes, and a lot of our clients in house springs have seen their supplement rates go up over the last few years Has this happened to you as well? Great, excellent. And now supplement plans have different letters. Do you have a plan in jf or g?  Yeah, okay, and Our local medicare help center works with all the major medicare companies like americo, avarice, mutual of homohon trans america Who do you have your supplement plan with? Okay, and the company is essence, right?  So we can't shop the medicare advantage until october Perfect. Yeah, and that doesn't mean you have to switch either so Okay, no worries. Thank you so much. Have a great night Bye bye So they had s they had essence it's a medicare advantage plan Um They're locked in till you know till between october 15th and december 7th. They can shop. There's a secondary disenrollment period But it's over. It's january 1st through february 14th Um for those that are joining in We are live cold calling seniors in missouri just for the fun of it my Hey, hello. Good evening. I'm looking for monica. Okay, so this is not the god of residents Okay, uh, are you are you the people that are on medicare? Okay. Thank you, sir Is the wrong number I've had people pass away the wrong number. It doesn't matter. You still got to ask is about to be persistent You still got to continue Um for those that are joining my medicare call center does it they think cold calling is dead It's also on a call right now because I just transferred it over to him. I don't think it's dead. Um We I I took two calls and transferred them both last night So i'm doing this to prove to my call center that it's not hard to prove to you guys that it's not dead Yes, I would rather work leads, but sometimes agents are brand new. They don't have any money. They don't know what to do I was brand new at one time. I didn't have any money. I cold called a door knocked The moral of the story. Hey, hello. Good evening. I'm looking for ronald Yeah, uh, mr. Hardy this I'm assuming that's you right okay, and and Yeah, and this is this is kody with national medicare The reason we're looking for him is because he may qualify for a rate reduction on his medicare supplement plan Especially in the independence area. I'm assuming he's on medicare though. Yeah. Is this is this uh This sounds a lot like you ronald. Is this you or is this your son? He didn't want to say it was him, but then when I But then when I directly asked him, he didn't want to lie so Yeah, we're live on youtube and facebook. So we're doing sometime same time a little live cold calling dj The rugby and video genius is in the house. Are you doing it from the from youtube on one? Oh, I see what you're doing youtube facebook Comments inbound calls dude cool setup. I'm trying not to take this is cool, man Hey, is everybody everybody getting into this you guys learning something. This is the freaking man right here Thanks, brother. Do we got some comments? We got some people joining. We got people watching got josh, and I told them Telling the reason we're doing it is is is it's uh It's at least two fold right my mic my medicare call center thinks cold calling is too hard And agents think cold calling is dead. So Beautiful if you know how to do it you do it right nothing's dead, right? I mean, dude, we do stuff all the time That's too hard. You know, yeah, you guys need video advice. This is the video genius himself Daniel freaking jester Yeah, but cody freaking askings if you guys need to be on the phone selling so This is a perfect session for you cody obviously is I don't know if you guys can be as enthused as he is all the time Um, I feel like it's impossible, but uh, I don't know Little espresso shot never hurt. I did just have one a couple hours ago. I'm like, man Well, it's it's it's almost 7 30 here. You know, I was over here till we're here till like 8 15 Last night, maybe. Oh really doing the same thing a little bit of the same thing We didn't we didn't I I meant to record them. I took two calls transferred them both I meant to record them and it was too late. So how many of you sold so far? Just sent one to dallas and got a turn 65 lead And then another I'm supposed to call tomorrow, right? You guys are holding me accountable, right? I think that's it. Why didn't you sell them? I know? Well, that's why I'm sending it to dallas So I can keep making calls because I can't go We've got I think we've been like 25 minutes or so you're cold calling Yeah seniors in Missouri 65 to 75 that are not on the do not call list. We got the do not call filter There was like 75,000 in Missouri data was Plenty enough for us to call It's cool.  I told him Hey, if you're watching on youtube, you need to be checking out on facebook Listen to it looking at eric's comments if you're on facebook you need to get over to youtube and click subscribe And see what uh, joshua and andre Are dropping joshua's he's asking about how to get into meds up then he said hey Hey, hello, good evening. I'm looking for the albert residents Hey, this is cody with national medicare. Hey, the reason we're calling you guys tonight Is you may qualify for a rate reduction on your medicare supplement plan, especially in the st. Louis area I'm assuming you're on medicare, right Yeah, real quick. Did you go with a med advantage or She didn't want to talk. She's saying I'm not interested. Well, if they're gonna stay on the phone I'm gonna ask I'm gonna ask a question. I'm gonna continue. Hey, do you go with a med supplement advantage? Hey real quick. Hey, and then ask question. Uh, scott. Do you use mojo? Hey, great question. Hey, good evening. I'm looking for vivian Hey, vivian, this is cody with national medicare. Hey reason we're calling you tonight vivian Vivian Not interested. Hey, uh Zen call actually is what we use x. I've used mojo. I've used several others or a lot of good ones I think they all work great. We use zen call x e in c a l l We have a discount for zen call in our members area on our website Hello, good evening. I'm looking for lile Oh, they're not the beeler residents anymore So and with so with data, uh, I get my data from uh cells Is it cells data? Cells data pro. I used to use listjack But sales data pro and get like Yeah, I can get like 200 000 credits for like 49 dollars. Are you kidding me? That's That's ridiculous Uh cb. What's up, buddy? Dude, hey the dude chiming in clearance. He was a uh, it's conner really but he's I don't know why he changed anything I think but he's a uh, dude. He worked at a medicare call center at one point He's sick on the phone excellent cold caller Um, okay, I did answer the question. Yeah, we don't use mojo. We use zen call x e in c a l l Look joshua. He was watching on He was watching on youtube. He jumped over to facebook. Dude, you're all over man. I like it. You're engaged. You're commenting Sergio tell us cells. Yeah, baby. Dude. We already sold a couple meds subs over the phone today Um From actually cold calling does that? Hello, good evening. I'm looking for car Just a moment Carl, what do you know brother? Hey, this is cody with national medicare We're calling because you may qualify for a rate reduction on your meds up plan Carl Thank you. I think I lost it uh Sales data pro was way better than list check.  So we don't use it anymore. So sales data pro I can buy 200 000 credits and I don't have to get on monthly subscription either 200 000 credits for 49 dollars and 95 cents That is ridiculous when you can get sales when you can get sales data for 49 dollars or you can get it free through our membership I think or You can go Love the headset. It's game time. Dude. How about this man? It's like a this is a logitech g 933 it's actually a gaming headset But I bought the whole team these because I love them they're they look incredible and they're wireless I can get up. I can run around. I can do cartwheels I can take the video with me. I can take the headset with me List check doesn't update as often. No, they update at least, you know, it's not not every six months or so Uh connor. I miss it man. I'm getting the edge dude. Let's get you back in here. Hey, good evening I'm looking for robert. Is this the wrong number? Okay, and let me update our information. Who do I have the pleasure of speaking to? Okay, thank you, sir Wrong number Hey I don't care if you got the wrong number I've made sales from wrong numbers. So If you can make sales from wrong numbers, you might as well try to update your information You might as well try to keep on the phone. You might as well say, okay, you know what great Hey, who am I speaking with? Um, or I'm assuming you know what the reason we called you you must be on medicare. Is that true? Hey, good evening. I'm looking for mary mary mary mary quite contrary. She hung up on me. So I thought I'd throwing a little ring rhyme Uh Look at these dispositions. Uh, there are a lot of good ones zen calls cool um Corsair void and stale series arctic seven Eric must be dropping some headset bombs on us Yeah, hello. Good evening. I'm looking for anthony Anthony hey, this is kody with national medicare. How are you this evening, sir? Yes, sir We're calling because you may qualify for a rate reduction on your medicare supplement. I'm assuming you're on medicare, right? Hey, did Yes, sir. Hey, good night to you. Did you go with a medsup or a med advantage? I actually clicked not available on that one. He was available. I just didn't want to talk to me So you see the point you see what's going on like I've been going like 30 35 minutes and We've got I think like three leads one live transfer a t65 in a couple months another one to call back tomorrow like You know, uh, two or three or four lines per agent I think we're doing we got it on aggressive mode. Whatever that is So it's probably just doing as much as much as it needs to to keep up. Normally. I like what I'm cold calling I like to at least three or four lines at a time Um, I know with our previous call center a lot of cold coming we're doing four Uh, I think we're we're doing probably close to four right now Lines at once at a time. Uh, e dub wireless headsets I like hey, good evening. I'm looking for steven steven. Hello Yes, sir. This is cody. Hey, hey, the reason we're calling from national medicare Is you may qualify for a rate reduction on your current medicare supplement? I'm assuming you're on medicare, sir Yeah, I can hear yes, sir. Go for it Yes, sir. And do you have a medsup or a med advantage?  He loves me. You know what that dude liked me a lot But hey, what did I say earlier about 20 minutes ago?  I'm showing you how to make calls live It takes a dialer for like what do we pay like 110 a month? And it takes some data for 49 dollars one time and you can call 75,000 names for the rest of the year 110 For a hundred bucks. You can be making calls and making sales. Hey, hello. Good evening. I'm looking for bianca Sergio says plantronics You see b8 25 wireless for pc and bluetooth dude Sergio's dropping some headset bombs on us. Who do you guys use for headsets? I love headsets. I'm like a headset nerd, man I love it. This one's incredible Great for an in-call control in the first 90 seconds. Good push through. Thanks, Eric. It's it's important We want to get in control. We want to let them know So Dallas says why wouldn't people do this 92% of agents fail They can do this for a hundred and fifty dollars. I can rob a bank and get a hundred and fifty dollars Hello, good evening. I'm looking for mr. Hansen Thank you so much. Hey, are you on medicare, sir? Okay, thank you, sir Too lazy. This is work. Well It doesn't feel like work because the modern technology is doing all the work for me, Dallas I'm sitting here. I'm it's saying beep and someone's saying hello and I'm saying dude I got some game. I can talk to you. I can help you out. I can hook you up and save you some freaking money Is that a good got a good transfer She's a he's hesitated on me. Everything I sends a good transfer. Yeah, I got talkers. Good transfer. Okay. Well It's a good start like you can't do this for like Two three hour sessions.  You're broke. You want to sell medicare over the phone? I don't whatever I can cold call for phone expense.  I'll build the script and I'll cold call for anything I don't care like I'm gonna start doing this from time to time just for the fun of it Just the heck of it call me crazy, but I love it. I enjoy it just like connor said earlier I miss the itch I get the itch. I'm like Dude, throw me on the phone, baby Throw me on the phone. I for surprise these guys all the time.  But I told like Dave one of our callers came in this morning said, hey I told him hey, I took two calls. I transferred them both last night to dallas And the one we're gonna we saved them 75 dollars a month. Hey, hello. Good evening. I'm looking for mr. Con Is this shaman? Yeah, yeah, yeah, this is cody. I was calling about him qualifying for a rate reduction on his medicare supplement I'm assuming it are you on medicare too? No, no, no. Yeah, you know What would somebody just uh Oh, Dave, you text me bro, but I missed it. Uh, it it came up. It came and went too fast. I'm getting a chance to grab it um so 92 of agents fill Agents don't have any money agents are broke agents are making excuses It's too difficult nobody can do this, right?  It don't even matter You can you tell me you can't call three hours in the morning three hours in the afternoon nine to noon one to four Six hours, you know, you'll get 12 12 18 leads out of it. You know like like us you make couple cells today. It's It's just it's it's work. You know, it's it's just showing up I can get people out of rehab to front for us and do Dude We're hiring people all the time you're in another city you're in another state and you're like man I want to come work for them. I want to hello. Good evening. I'm looking for mr. Friedrich Yeah, this is this is Raymond sir This a this is cody with national medicare I'm calling you because you may qualify for a rate reduction on your supplement. I'm assuming you're on medicare, right? Okay, or how how old are you sir? I've got uh, december of 50. Is that true? Okay, so you have interest in work and you you went ahead and went and got medicare part a though, right? Okay, you just haven't got part b or a supplement yet. Is that that's what you're telling me? Okay, and how long how much longer do you plan on working? How much longer do you plan on working? Yeah, okay, that's good and uh How much do you pay per pay period for your current health insurance? Yeah Do you think you could say a lot of people can save money by having medicare part b and a supplement because then they have full coverage And they'd actually pay less per month. Do you think that's possible for you?  Well, we will keep that in mind and we wish we wish you the best. We hope you can work forever. Thank you, brother Yes, sir. Thank you so much. Have a great night Can't can't do anything yet. Cool guy. He talked to me. He was nice. He did my talk at first But then he then I could have kept on the phone for another 20 minutes if I wanted to but why if I can't help him I can help somebody Well, I keep him on the phone when I can move on and Save somebody some money All right, dude, you're getting uh, well Danny joined us E-dubs dropping bombs, Sergio's dropping bombs You got facebook facebook youtube Facebook meet youtube youtube meet facebook. All right, you guys can see each other there You guys can talk to each other you guys ought to be looking at each other and You guys ought to be over here chatting with each other. All right, so, uh, dude, where's all my uh, Where's all my Where's all my where's all my chats? Where's all my comments? Where's all my people? All right, so Moral of story Any questions before I wrap this session up? It's about it was about 40 minutes probably.  I'm an eight I've got here like Yeah, probably 12 and a half hours ago, but when you love it who cares you don't watch the clock man You do it for the people. What's that say behind me? What's that say behind me? What's the mission help every insurance agent in the world I can't help every insurance agent in the world if i'm afraid to get on the phone and call Scott how after you doing this live? Uh, dg we need to make this like a weekly deal. You know what? Yeah, I think that's a good idea. I mean it's clearly I haven't done it in forever It's definitely something that they're responding to give the people what they want and what they want and it's you on the phone So, um, yeah any kind of feedback is good. Ask some questions Uh, get some answers from the master right here. You can tell how excited he is on the phone So, dude, I just I just love it man. It's because it's what he loves to do If it's not what you love to do Then second guess what you're doing. Yeah, no doubt. We help insurance agents that help prospects, you know, uh getting a better position. So, uh, we help people twofold But uh, yeah, you'll help people get in a better position financially when something unexpected happens You're the man video and rugby genius. He's a rugby player. Do you know how awesome is that?  Thank you. Thank you so much. I appreciate that man I'm starting to like me too the more I call cold call for those that just joined us. You may want to watch it back We did 40 minutes, uh 40 45 minutes, whatever it was of live created three meds up leads live cold calling demonstration I was using zen call cold calling People that are on medicare seniors 65 to 75 here in the state of Missouri They're not on the do not call for those that are wondering and we read a script simple script Hello, good evening. I'm looking for John. Hi, John. This is Cody with national medicare Hey, we're calling because you may qualify for a rate reduction on your medicare supplement plan, especially in your area I'm assuming you're on medicare, right? I love that assumption because it gets them you're asking them a yes question I'm not pausing. I'm not letting them say I'm not interested. I don't believe in doing that I'm also getting to where I'm assuming and getting a yes a question answered. Yes And then I move into hey And you have a medicare supplement and you do you have a medicare supplement or a medicare advantage? Oh, that's up. Okay. Great. Hey a lot of our clients in springfield have seen their medicare supplement rates go up Over the last few years has this happened to you as well Yeah, we got that a few times tonight. Now supplement plans. They have different letters. Do you have a plan in? J f or g I have an f. Okay, excellent. Or I don't know. Have a good night, bro Our local medicare help center. Hey, we work with all major companies like americo everest mutual homo hall in trans america You can put whatever companies you want there. Who do you have your supplement plan with uh trans america? Okay, great Hey, last quiet. I got it last night. I got trans america twice last question. What are you currently paying each month?  So congratulations now Yeah My job is to put you in touch with a medicare expert who will look over the options in your area They will see if you qualify and let you know what's available Uh, let me see who is available. Oh, excellent. Our medicare expert dallas is available You're giving away my script. I know I am Is it is available? So let's get you over to him. All right Okay, perfect. Awesome. Hey, please hold Mary you've been awesome. Have a great night dallas will be right with you and now we've given away the entire script It's simple. It's easy. It qualifies people. It's an open roll grip Transferring I normally do charge for stuff like this, but tonight I'm feeling feeling generous Dude give talk to help help me out real quick. This is gold Dude, you're gold man for watching and on faith on youtube and commenting You guys go rewatch this and you got to click subscribe if you haven't you got to share this out if you haven't You got to listen to dallas right now if you haven't Most people will not do this. Yep. Most people will tell you you're crazy. They'll tell you cold calling is dead We write a lot of meds ups off cold calling a couple meds ups today from cold calling cold calling and the key is Listen, you got to stay busy and even if you're buying leads even if you're what there's going to be times You're not busy. You got to stay busy get on here pay. What'd you say 150 bucks to get all these names? 50 bucks for the names and 110 for the dialers in call on our members area. We've got a discount. Yeah 160 bucks Get on there and do it prove people wrong. Listen successful people or those that are willing to do what unsuccessful people Have a good night Dude, you're the man. You're the man dropping bombs. That's what we do here at security mentor. I love it. All right, so What'd you learn? What I've learned is that you can do anything you can succeed Any way you want If you'll just do it They just make excuses all day. I just showed you a almost free way 100 bucks a month or whatever to make sales You don't want to sell meds ups fine cold call for final expense. Dude. You missed it Maniac dude. My maniac. You just missed it, bro. You got to rewatch this man. I was live On this big old logitech g 933 gaming headset That's right g 933. Uh, it's like 150 bucks 130 bucks. I don't know. Uh, I love them though How cool is that they come in white and black? It's sick. It's wireless Um, I just showed you a practically free way. I showed you a way.  I can go bag on the street corner for a hundred dollars and I'll get it the same day I won't ask for ones. I'll probably ask. Hey, can I have a 20? I need some money, you know I Showed you a practically free way that you can make sales and succeed 92% of agents fail. It's frustrating. It's crazy. It's sad Yeah, oh, yeah, yeah. Yeah, I'm leaving it up. It'll it'll post you can watch it You can watch it. You can diagnose it. You can notes. You can cat chat. You can comment later You can subscribe. You can like my maniac is saying hey, buddy. Dude, I just got here, man I'm missing out. I want to watch it dude. You can watch it. You can watch it on youtube You can watch it on facebook For those of you guys that are just joining us you can look at each other. You can see what's going on We've got the little tripod over here. We just got the other phone. We got two phones Dude I don't know if you guys have seen our Setup you get to see the guys in the background. This is one of our big long offices We got a four screen video wall at the back We're getting set up for multiple shows Per you guys stay tuned because we're getting set up for multiple shows Per week some live streams. I'm talking 3 4 5. We may even get Dallas on there if he's if he's lucky We're talking about doing some live cold calling. We're talking about doing some Crazy stuff.  I feel shares happening as I speak My phone was undisturbed For for the times that I remember to do that I gave you the script. I read it If you just want the script email the email Bethany at support at secureagementor.com and say hey Cody said he would give me his live medicare cold calling opener script for free Just go ask You know Where's she gonna say email where she can say no We won't say no we'll give it to you for free or we'll just throw up in our members area You can go become a member and for like what I don't know members like 40 bucks a month and then they'll be in there for free Is this how you generate the leads for sale? No We generate leads for sale through digital advertising online Yeah, I would prefer to work leads and we work a lot of leads, you know our the call center also works leads, but I want agents to what's the reason I'm doing this is One of my most popular videos of all time on youtube was weekly training call I think it was number it was either numbers. I think it was number seven And it was a live cold calling demonstration where I was getting final expense leads from cold calling live on on it was an audio though And it did really well It had you know, it had over 10,000 views at some point last year. And so I thought you know what People respond to this they like this. No one else in our industry is doing cold calling Live on video whether it's youtube or facebook. No one's doing it We will start to do what other people are unwilling to do because we want to be successful All right, I gotta go eat and let these any other questions before we jump before we run Yeah, what's your website called dj secure agent mentor dot com You got to check us out secure agent mentor everywhere facebook youtube Instagram if you want to call 833 40 agent 833 40 2 4368 833 40 agent if you're in springfield or if you want to drive to springville Do you want to join the team you want to meet us you want to hang out fly drive Crawl get here, baby Get here All right, you guys are awesome. I love you all have an incredible night and for I think it was scott that asked this. Hey, we need to go live. We need to set it like every Wednesday night. I don't care, you know Tuesday night, whatever like we'll do it on that night That's different from the shows maybe sure. Um, but we got to be doing this You guys need it. I needed it fuels me. It keeps me sharp People get rusty man if you don't call you don't if you don't call for a few days a week You will be rusty. I haven't cold called before last night. I hadn't cold called for I hate to say it's been a while a couple months since we did right Yeah, it's been a while. It's been too long. You get rusty.  You want to be good? You want to be sharp? You want to be quick? The biggest thing is the biggest advice I can give you with cold calling is Roll with the punches and roll quick Be sharp. Hey, I'm not interested. Great. I'm assuming you're on medicare though, right? You know, hey, I don't want to talk to you You will want to talk to me in 10 seconds. Now. Did you get a supplement or did you get an advantage? You know, you're cold calling for final expense. You know, hey I'm I'm not interested Yeah, my clients were never interested until they realized that I could you know Hey, actually, did you have you have a lot? Yeah, you probably already have a life insurance policy, don't you? Ask questions. Get them to say yes I'm a big believer in asking but you also saw something else tonight. I'm another bomb before we leave I had another video or another call earlier where all the time every question I asked they always say what? I don't know If you had to guess, what would you say if you had to choose? What would you say if you had to ballpark it? How much would it be if you had to think about it? What would you say if you're not sure? Or if you had to choose, what would you say if you had to do something? What would you do? If you don't know Everybody says, I don't know guys said earlier. Hey, I don't know how much I know. I don't know how much I'm paying I said, okay, if you had to you know, think about it. If you had to choose, what would you say? If you had to guess, what would you say? He said, uh, I know it's between 100 and 120. It's probably or between 100 and 200 It's probably about 150 to 160 10 seconds ago, I didn't get an answer 10 seconds ago. He had no clue 10 seconds ago He didn't know take everything. They're saying at face value. Don't listen proceed continue keep asking Dude, you guys need to go be friends with dj on facebook by the way too. No, I don't do that Just because he's cool, man. He's cool. He's getting married the end of july Dallas keithley daniel jester. These are good dudes, man. You guys need to you guys need to know You guys need you also need to be freaking here working with us like if you want to work with us remote great You want to move to spring for to work with us great like we need more great people Our team dinners we've done three first time. We had four second time. We had eight this time We had 14 or 15 the next team dinner my goals to have 30 So you better hurry before this office fills up because we got about 4200 square feet our back suite here's got like You know 1200 1500 whatever 2000 square I don't know but either whatever it is We're filling it up like I just showed you I just showed you this room I just showed you guys this room here It's kind of hard with two cameras, but this room we've got marketing people all an assistance all through here We've got two video people over here. We've got the studio studio the big video wall We're going to start doing a bunch of shows We've got the call center. We've got the agency. We've got we've got it all going on I also want to show you guys the lead and sales team so we've got sales board we've got lead and service team receptionist and then we've got sales all the way back Sales people they're selling you want you show interest on our website. You want leads You want to know what the freak we do They we got more boxes because we got to put up more desks and more chairs and The bigger you think the more you earn Thank big. All right.  Thanks again I love you


The Federal Operations Unit Zone C of Nigerian Custom Service has intensified its onslaught against smuggling syndicates in the southeast at a press briefing in Oweri capital of Imo State. The Acting Comptroller Zone C, Kaio-de-Kolade, says between July and September 2023 the service has seized contraband goods worth 1.5 billion Naira details in this report. This was the arrival of the Acting Comptroller of Nigerian Custom Service in Charge of Zone C, Kaio-de-Kolade to the warehouse where contraband goods worth billions of Naira are kept. The warehouse has filled with different contraband goods smuggled into the country between July and September 2023. In our drive to cough smuggling minors within our areas of jurisdiction, we intercepted various contraband goods with the PV value of 1.594 million Naira only, between July and September 2023. Based on our intervention, we recovered the sum of 54,244,575 Naira only from demand notice raised based on satisfaction notice, making cumulative sum of 1,648,494,571 Naira only within the month under review. The Acting Comptroller used the opportunity to inform journalists how his men have intercepted chemicals used for manufacturing of explosive devices. More worries are in the interception of 9.50 kg each of explosive material, fertilizer, diverse cable, and super-power-90 chemicals. We all know the security implication if these explosive components get to their destination on check. It may interest you to know that super-power-90 is designed for pre-ming application and as a column explosive in surface and underground mining and general blasting. The high detonation velocity and the robust nature of super-power-90 make it an ideal primer for the initial of column charge. Let us just imagine if dynamite and landmine are detonated using this item. 13 suspects were arrested in connection to this detention and seizure. The Nigerian Custom Service bus used the opportunity to warn smugglers who were used the December period to carry out their nefarious activities to desist from such acts.


Stevenson gets the big win over Lebanon Valley tonight Glen Clark now with both Connor Walsh and Cameron Smith I'm gonna start with you But I mean both these guys both of you were on fire in the first half and knocking down shots Connor What'd you eat for breakfast today? Do you what would you do? How do you turn this into routine? Are you superstitious guy? I guess the first question Definitely not superstitious. It's a it's a team game. We play so five on five some nights It's gonna be coming to you You just gotta be ready to take advantage of those moments and I was feeling tonight Guys like cam finding me and I was able to hit the shot. So hopefully keep it going You cam are you a superstitious type? You knocked down a couple shots. Like maybe you gotta like rub your elbow or something I'm very superstitious. I gotta make sure I get my super smart layups in before the game and stuff But I feel like the big reason that we got the dub tonight was just because like I know with myself personally and the rest of team we just trust each other So like if I have a man open to the right of me, I trust that he's gonna make it So that's what happened tonight. It was they were all being made tonight.  And I know how frustrating that could be how you talk about the trust the faith How important is that when you want to be out there and you want to be able to continue You're doing really well defensively against Colin Jones in that first half Now you got to be able to trust your teammates in this moment How big is it for you to watch what they did when you weren't able to stay out there on the floor? Yeah, it was huge I just know with like if I'm not on the court if I'm on the if I'm on the bench I just got to bring energy. So I know being mean and just saying I should be out there That's not going to help us at all So when I bring energy from the bench and get the whole bench going it just helps everyone out on the court So Connor we were talking with coach a minute ago Like the type of basketball that you play the night if you guys can keep playing like this Does this make you feel like you can beat anybody in this conference? Oh, absolutely We we've kind of had that mindset ever since you know We we got this group together from the beginning of the year preseason working hard working for these moments right here So just got to keep that going We feel like we can beat anybody when we just have to stay together, you know, trust each other that that's what we did Night, so gotta keep it going. Yeah, really well. All right. I want to get to know both you guys a little bit better All right, so I'm going to run by Cameron's the your favorite New movie that you watched in the year 2022 was what even if it wasn't new Like in theaters or something like that, but the first the first thing that you saw Give me a favorite movie that you discovered in 2022 Well, I'm a big uh, Avengers person and like like DC universe kind of stuff So I remember when black adam came out. I didn't go see it waited for it to drop on soap today But uh, yeah, that was a pretty big one for me. I like that movie Maybe a favorite song of the last year for your favorite new All right, give me the one for that one question. Uh, I'm a horror guy. Okay, so the uh, the smile The black phone was a great movie. Yeah, just uh all around great movie Not too much horror in it, but kind of a great story. Uh, great backstory to itself. I definitely uh recommend it Awesome. All right. Now we need to know either you guys have nicknames that we don't know about and can you share the other ones Nickname of so I call camc 10 All right, that's it. That's pretty simple, but it has a nice ring to it. What about you? You got one? Do I have one? twos These are not the most complicated nicknames we can figure out to go by the numbers Uh, who do you want to shout out counter? Just the whole team, uh coach two, um, we Whole team because we we had a great work week, you know, great great practice That's that's what's going to keep us going and getting these wins in the conference So shout out the whole team for working hard coming to work every day and bringing the injury. What about anybody at home? Anybody at home? Uh, shout out roan my little brother broke his arm. So I'll be back soon though. Get back get back at it What about you can uh, yeah, I just want to shout like the whole team today We really like brought the energy from the bench and everything and I know sometimes if it's like not going With the first five the bench is really huge coming off. So yeah, it's big today anybody at home Um, yeah, just my mom she kind of she comes like every single game So I'm really appreciative of that and yeah, that's great win tonight. Good effort appreciate it. Cameron smith connor walsh I'm glenn clark. Go mustang sports.tv


All right friends welcome again to another session on problem-solving related to triangles We are doing basic proportionality theorem and its converse and their application in different types of problem-solving Now in this question, it's been given that two triangles ABC and DBC Lie on the same same side of the base BC. So you can see the figure I have drawn the figure BC is the base and two triangles ABC ABC and and BCD right already BC lie on the same side Now from a point P on BC where you can see the point P is here from the point P on BC PQ is parallel to AB and PR is parallel to BD. Okay, so you can see PQ this one is parallel to PQ is parallel to AB so I can put these arrows here So PQ is parallel to AB and PR is parallel to BD. So PR is parallel to BD Okay, now they meet at AC in Q and DC in R which is shown in the figure. We have to prove that QR is Parallel to AD. Okay, so this is the question now Approach let's talk about the approach we will take So what should decide our approach now clearly there are triangles in world and there are parallel lines in world Okay, so that they're the moment there are triangles and parallel lines The first thing which comes to our mind is basic proportionality theorem or the Thales theorem, right? So somehow it is hinting upon that we are going to use BPT or basic proportionality theorem So we can actually do the reverse. So for example QR is to be proven to be parallel to AD Now by converse of BPT if somehow we prove that so this is you know, this is how you should be Approaching it. So now I'm doing some kind of Analysis here. So they're asking me or us to prove that QR is parallel to AD now what we'll do is let us say that QR is parallel to AD then what will happen Then clearly by BPT, we know that if this is true then CR upon RD must be equal to CQ upon QA and that means what if we somehow prove this This particular thing then we know we will lead to this Correct. So let us say if we can prove CR by RD is equal to CQ by QA which in a way Is there how let us see now Let me now keep it. So now you know the target. You have to prove that QR is parallel to AD Now there are rituals. What are the rituals or ritual is given? What is given? Q PQ is parallel to AB Okay, and and what is given PR is also parallel to PR is parallel to AD Okay, and what is to be proven? So to prove you write to prove to prove QR is parallel to AD Okay, and here goes the proof Okay, how so what you will do is we will write in triangle See observed triangle a b c. Okay in this triangle PQ is parallel to the third side AB right and we know that by BP team that case what will happen? We will write Cp by Pb is equal to CQ by Qa and within brackets you must write by Bpt or with Thales theorem Okay, now you see observe Observe here. We have got CQ by Qa, which is on the Russian side of the desired result Right, so somehow if we prove that CR by Rd is also equal to Cp by Pb here, then we are done Okay, let's see how now In triangle, so I'm writing here itself in triangle Now we are coming from here to here. Okay, so in triangle Cad Okay, we know that PR is parallel to AD I'm sorry, not Cad it is actually Cbd Okay, so not Cad we are going to deal with Cbd and in Cbd PR is parallel to Bd Okay, so again by Bpt we can write Cp upon Pb So this upon this should be equal to this upon that Right, so hence we can write that as CR by Rd Okay, so let us say this was equation number one and this was equation number two So hence guys from one and two From one and two What do we see we can equate the RHS Of one and two and we can write Cq upon qa is equal to CR upon Rd see this is the desired thing which we wanted here We got the same thing now this will imply this implies what? by converse of by converse of Bpt Rq is Parallel to AD Okay, Rq is parallel to AD and you can write in triangle which triangle? Cad D Right now, so if you see in this triangle C This one let me draw it from that, you know C and then Cad is this Right See Cad is Cad is this triangle and in that triangle this thing So basically this side by this side was equal to this side by that side Is it it? So hence We can say that These two lines are also Parallel okay, so by application of Bpt and by application of Converse of Bpt we could prove that the Given lines are parallel so what is the learning guys learning is we see a triangle and there are discussions on parallel lines you know what could be probably used and that's basic proportionality theorem and With some manipulation with the direct Bpt and its converse We can solve these kind of problems