Hello everybody. Good morning. We're just going to wait a couple more minutes for some other people to get on the webinar and then we'll begin in about a minute or so. Okay, let's get started. Welcome everybody to the first webinar of LitPC GitPC 2019. My name is Lisa Galpin. I'm the Community Engagement Manager here at Mighty Cause. I handle anything CS related. And so for today's webinar, we'll be going over some basic technical refreshers about your profile page, as well as some quick campaign strategies. In regards to the campaign strategies, we'll be having more webinars that will be catered and we'll go into more detail in regards to that. So for those of you who aren't familiar with Mighty Cause, we have been around since 2006. We're one of the first giving day platforms and we're one of the largest giving day platforms as well. We've helped raise over $650 million for over 30,000 nonprofits. And some of those nonprofits are right in this webinar that have been involved with LitPC GitPC. So for those of you who are going to be getting involved with LitPC GitPC again or are brand new to it, you know it's an one day online giving event that helps raise awareness for Park City nonprofits and Summit County organizations. It's a great opportunity to share your mission within your community. And of course it's hosted by the Park City Community Foundation. So let's get started by going over some of the technical aspects of the platform. But first, if you haven't already done so, please make sure that you've registered your nonprofit for this year's event. It's a short form so it should be quick and easy. Similar to last year, you will need to be approved for the event again by the Community Foundation. Approval may take up to a day or two days, but you will receive an email notification that you've been approved for this year's event. And as always, you can add or move administrators to your organization page. So if you have some new people at your nonprofit, you want to provide administrative access to two, you can go ahead and do that in settings on your organization profile page. Or you can also remove administrators there as well and we'll go into more details about that in a second. So just to refresh some of the things or sections on your left-hand side dashboard. This is where you're going to manage your organization review donations, etc. At the top, you have your home section. The home section will just provide you quick metrics as to your organization, how many donations you've received so far. And it will also provide you a great to-do list to review. So if you haven't filled out your logo or added a description or completed your EFT, the to-do list on your home page will notify you of that. The profile section of your dashboard will allow you to customize your nonprofits page. Donations will provide you donor access and the ability to customize your checkout flow through the donor experience tab. Campaigns allows you to review all of the fundraising efforts that's happening for your nonprofit and any campaigns that you've created. And lastly, settings is where you can easily manage and navigate all the key settings for your organization and for your fundraising efforts. So to begin, you'll first want to review your profile page for those returning nonprofits. It's a great opportunity to see if there are any changes that need to be made. You'll want to make sure that all of your links are working properly, that you're sending donors to the correct place if you're providing them contact information. And as well, making sure that the story you're sharing is powerful and related to your campaign this year. If you haven't already done so, you'll want to add a logo onto your profile page as well as a background image. The logo area has a one to one aspect ratio and as well with the background image and logo, they are mobile responsive. So the size of those areas will depend on the screen that you're looking at. So you want to follow that aspect ratio when adding a photo into those sections.  The brand color that you choose or the theme color will follow you throughout also any fundraising page you create. Below your donate button at the top of your organization profile page, you'll have the opportunity to add in a description about your organization and tell your story. The inline text editor will allow you to format it to your needs. We also have a support article that provides you some key shortcuts. So if you're looking to bold italicize or underline, you can simply do that from your keyboard by selecting command or control shift B, U and I. As well in your description area, you can add in a custom tab for any other additional information. For those returning nonprofits, as I mentioned previously, this is a great opportunity to see what you've written and see what type of new story you can add to this area. How can you change what you've already shared with donors in a new and exciting way so that they can be passionate about your live PC give PC 2019 campaign. As well, you'll also want to make sure at the top of your organization profile page that you've reset your metrics so that it's calculating all the donations that you've received for this year. By doing that, you can simply go to profile on your left hand side dashboard page setting. And then at the top you'll see a metrics area. You can opt into showing a goal and progress bar if you didn't do so last year as well as a donor donations count. And the most important thing is that you want to make sure that you're setting the goal and progress bar to count for the day that you want donations to be counted from. So for this year, you most likely want to set that date to August 16 towards the bottom of your organization profile page. That's where you'll see your media gallery, as well as the ability to integrate any social media you want such as Facebook or Instagram. Through those organizations that have utilized the platform before and you haven't added Instagram or Facebook gallery. This is I would highly recommend to consider connecting your accounts to your social media. It's an easy way for photos to be auto populated on your organization page to continue fresh content, and you don't have to go ahead and do that manually it will automatically update. As well within your settings on your organization profile page will go into that a little bit when we get to the settings section, but you can also customize your social sharing images and description. So what will show up when donors share your fundraiser on social media on Facebook, etc. So if we continue down on the dashboard of your left hand side dashboard. The next area is donations. So this is where you'll be able to review all of your donor info. Admins to your organization profile page will automatically receive an email notification when a donation has been made. So you don't have to worry about constantly logging back in and reviewing your donations report. The donor report will automatically update in real time. And of course you can always download the information into an Excel sheet or CSV file. If you are opting to collect any more add information such as address or phone number. You can see all of that information in the downloadable detailed report. Funds from your donations or funds from your campaign will be dispersed via direct deposit twice a month. So you will receive donations either on the 10th or 25th dependent on the date of when those donations were made. And as well within the donations area of your left hand side dashboard, you'll see a sub menu area called disbursement and you can review disbursement information in that area. So if you want to review a comprehensive breakdown, export that as well. You can do so. If you receive any donations offline from the platform. So a check cash maybe you have a donor that's a matching grant etc that's provided you a tech donation a check donation. You can include that on your campaign by going to the offline donations area. So this is something that's a little bit different than last year, previously right on your donations report there was an add offline donation area. It designated a whole section for that on your organization profile page. So if you head over to the tab called offline donations, you can add that information. And as well this year we've added the ability to include more detailed information such as the donors email address if you want to collect that and maintain it for your own records. But though that offline donations will count towards your organization pages totals so any metrics you have on your page or if you've created a campaign, all of your fundraising total metrics, they will be updated. However, offline gifts do not count for leaderboard totals they won't be included on leaderboards. The next section underneath your disbursements area and donations report is donor experience. This is where you can customize that checkout flow, add custom donation levels and descriptions to your organization page and your donation page. We have four custom donation levels that you can edit and add descriptions to. We highly recommend the adding descriptions to your donation page it's a great way to share with donors, the mission of your organization and as well, share with them the impact of their donations as well. Dedication will automatically be enabled here but if you have specific funds that you want donors to have the ability to donate to you can add different funds there or programs within the designation tool. And towards the bottom you'll see the ability to opt into collecting address and phone number information. On the right hand side tab of the donor experience area you'll see a section called post checkout. This is where you can add a thank you page and also customize your thank you message that will appear on your donation receipt. You can preview your checkout steps, as well as your thank you page and receipt through the donor experience tool. As well with the thank you page and thank you message you'll have an inline text editor so if you have any images that you want to update within this area, or any messaging that you want to update. Highly recommend to go back and review what you've added there if you haven't added anything there to add some additional information it's a great opportunity to send donors to maybe a specific area of your website. Maybe remind them to subscribe to newsletter that you have, etc. As I just mentioned, this area is where you'll be adding all of that information for your thank you page and thank you message. For organizations that are looking for a matching grant or have already acquired a matching grant similar to last year you'll have the opportunity to add a matching grant on to your fundraising page or your organization page. What's great this year is that we've actually made lots of great updates to this tool in section. For those of you who remember what our tool looked like last year, you'll see that this image looks slightly different. You'll now have the ability to add a logo and a title to your match. You can add as many matches as you want. A match for those of you who have never added a match before will appear on the donate button notifying donors that there is a match currently available on the organizations page. Most importantly, this box will also lie on your page. So if any donors want to see how much you have left of your match, want to make a higher donation so that they can reach that total, they'll still be able to review that information. So aside from the logo and the title being added. You can actually count offline donations towards your match this year so that's exciting news for those organizations that have used our match last year and and know that's a really great feature that we added on this year. So any offline donation that you add to your donations report, it will be included and added to your match. So it's also a great opportunity is that we've provided the ability to create different styles of matches so if you want to create a match that is by number of donations or number of donors maybe you want to set a match that if you reach 20 unique donors then that will complete your match you will now have the opportunity of adding a match like that. For those of you who haven't acquired a match yet it's a great idea to start brainstorm brainstorming some new ideas and see if you can acquire a match and a match doesn't have to be high it can be $100 it can be $1,000 it doesn't have to be something that is extravagant.  Great so as we move down the left hand side dashboard the next section is the campaigns tool. This will give you a quick stat or quick glance of all the fundraising efforts that your organization is doing any fundraising pages that you've utilized. Some organizations like to create a campaign page for their event some like to use their organization profile page there's no wrong answer there whatever works for you. As well. If you have donors or supporters for members that are creating peer to peer fundraisers for your organization, you'll be able to review them here as well. You can download campaign reports here so if you want to review the contact information of all those peer to peer organizers you can and you can also easily start a new fundraiser from this section. So the last important section on your left hand side dashboard is settings. This is where you'll be able to easily add or remove administrators towards the bottom of the settings area you can set up your EFT or update your EFT, as well as update your legal address. And this will be also the area where you can customize that social share setting that I mentioned in the beginning when we spoke about social media so what image will display what description or title will display when donors share your fundraising page on Facebook, Twitter, etc. Or if you want to update the end of your URL you can do so through settings as well. So that was some of the technical aspects of the platform. I hope that was a great refresher for organizations that haven't used their page since last year. Now we're going to go into some campaign strategies. Again, we'll be having more webinars that will go into more detail about this, but just for you guys to get some ideas and, you know, utilize the resources that we have available to you. So one of the things that if you haven't done so already review the toolkit that we have available on the Live PC Give PC website. There are going to be lots of great upcoming trainings and webinars. We've also provided tools, tips, facts, how to use on just basic fundraising methodologies. As well we have some templates for email social media available there and photos for you to use in your communication so that all of your branding and all of your communications is on brand. Early donations is currently open for Live PC Give PC so you can start emailing donors today if you haven't already done so. As we already went through donate you can see all of your donor information through the donations report on your left hand side dashboard. There'll be process immediately you should receive an email notification and they will reflect on the leaderboard on the day of the event. So you don't have to worry about that it will show up on the leaderboard. And most importantly just a reminder for organizations donors do not need to create a user account to donate we try to make it as seamless and as easy as possible for donors. They will be asked to enter their email address through the checkout flow, but that simply just allows us to send send the donation receipt to their email. And you'll want to start thinking about how you can engage supporters in your area. We have awesome peer to peer fundraising tools that are available to you if you want to create a peer to peer fundraising campaign. Maybe your board members want to come together and have their own peer to peer fundraising campaign and utilize them to help in whatever avenue you want. Maybe you have a supporter in your area that's really great with social media and they can help utilize the photos that we provide in our toolkit to come up with a great email campaign.  What does it mean to them how can they personalize it and share why it's an important organization for them and why people should support it. As well with peer to peer fundraising campaigns. If that's something that you are considering for to do for the event. It's a great way to access new donors that you wouldn't have been able to access previously. And lastly spread the word so share obviously your campaign through your social media added to your newsletters as well as within your email marketing. Segment your communications by donor group. You want to make sure that your messaging for your recurring donors is different than the donors that donated last year. And you'll definitely want to make sure to review the donations report that of all the donors that donated this year and let them know that you're still participating in live PC give PC. And it's a great opportunity from them to make a donation this year and how it will impact your organization. Obviously you want to plan and schedule in advance since all of you are on this webinar now you're well prepared. And have a clear call to action when you do reach out to donors how can they help you what can they do and provide them direct links to your donation page. So I'm going to open it up now to questions. There is a left hand side or right hand side go to webinar control panel where you can ask any questions you have. Of course, this webinar will be added to the live PC give PC toolkit. So you can access this anytime you want afterwards. And we'll also have this slide deck available as well. So just as a reminder just a question about resetting your metrics if you haven't done so when you reset your metrics you'll want to reset it to August 16, 2019 or a date relatively close to that. So that you're not including donations from last year on your metrics on your organization profile page or if you're reusing a fundraising page. Same thing you'll still want to reset your metrics from last year. Do I need to reuse the same fundraising page that I created last year. You don't have to reuse the same fundraising page you can read you can create a new fundraising page I would actually highly recommend it. If you created a specific fundraising page live PC give PC 2018 from your organization profile page you can create another campaign this year that's called live PC give PC 2019. And that's way they're it's separated in that case for those of you that are creating a new fundraising page. I would recommend creating a visitor redirect on your old fundraising page. That's something that's new that we also added to the platform. If you head over to your fundraising page on the left hand side dashboard you can select settings and then type in the urn of your new fundraising page in the visitor redirect area so anyone who has access to your 2018 campaign page will be redirected to your 2019 one. Again, there's no wrong or right answer about utilizing a fundraising page or utilizing your organization fundraising page, whatever suits your works for you. So as I mentioned, this webinar will be available on the toolkit with slides if you have any other questions about something technical or related to some of the strategies we spoke about. Please feel free to reach out to support at mighty calls calm. We're more than happy to help out and whatever capacity we can, and also make sure that you register for the next webinar that will go into more detail about some of the campaign strategies we talked about. All right, I hope this was short and sweet for everybody. Have a great rest of your day. Thank you.


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Thank you very much Tony and thank you for your very kind words it's always a pleasure to be here at the Institute and to see many friendly faces from my work in the past both with the Department of Foreign Affairs during the Irish chairmanship of the OCE as well as when I was in the work in the EU and the many contacts I had with friends from Ireland. When the CEPS had its annual conference earlier this year one of the themes of one of the sessions was does Europe matter? Interesting intriguing question but very relevant bearing in mind the current criticisms of the EU as a whole and the EU project the general response at the conference was yes Europe still matters but we need to work much harder to demonstrate that it really matters and that the success of the European integration project has really been one which has been very significant and positive for the citizens of the European Union. I guess the same debate would be relevant for the enlargement agenda of the European Union there's no doubt that unfortunately despite the many successes of the enlargement policy over the past decades there is really an enormous amount of criticism directed against the enlargement policy and probably the most vocal criticism was during the last European Parliament elections when the loudest voices were of course the populist parties who equated more enlargement with more immigration and who generally were very dismissive of the enlargement agenda for the European Union and it's unfortunate it's a reality nevertheless that the enlargement agenda of the European Union has become victim of the very toxic debate on immigration in several of the EU member countries not least in the UK. Of course other issues which weaken the European Union's commitment towards enlargement are the perception of that weakening is the fallout from the financial crisis also several who still feel that perhaps Romania and Bulgaria came in too early etc etc but certainly whatever about the reasons it is very worrying to see that the whole enlargement agenda of the European Union is being questioned and the statement by the new president of the European Commission Mr. Junker in July which he repeated in September that there will be no new enlargement in the next within his mandate within the next five years was most unhelpful even if of course technically he is correct in that none of the countries currently negotiating Montenegro Serbia or Turkey or anywhere near accession but to say that so bluntly sent the very the worst possible message for particularly for the citizens of the Western Balkans who still see the accession to the European Union as the key objective and so it was a really Chancellor Merkel who managed to redress the situation by hosting a summit of the Western Balkan leaders in August last August where she used the opportunity to remind of course the Western Balkans of their responsibilities in terms of the reforms that they must implement in order to come closer to the European Union and for accession negotiations but also she used it as a reminder to the EU of the European Union's commitment to the in particular Western Balkan countries a commitment which had been expressed very clearly in the summit which took place in Thessaloniki in 2003 under the Greek presidency at the time that the future of the Balkans lies in the European Union a very very clear political commitment for the Balkan countries so that summit of Chancellor Merkel which actually when we I was asking people from the Chancellor in Foreign Ministry the initiative came out of how can we commemorate 100 years since the First World War and if you look at the communique of that summit meeting in Berlin at the end of August you will see that there are events that are planned for the next four years in other words the four years of the First World War whatever at the background it was a very very useful initiative and also it was very helpful in reminding the European Union that it would be a grave mistake to turn its back on the Western Balkan countries to do so would certainly fuel the agenda of the nationalists and there are still quite vocal groups of nationalist elements in different countries of the Western Balkans it would also be very useful for the what you might call the the elites the oligarchs the criminal groups who profit from the status quo many refer to them as the gatekeeper elites who are there and who know that the closer their countries come into the European Union the more difficult it will be for them to continue with their unlawful activities with porous borders etc etc so all of these vested interests would be served by the EU and reducing its commitment to the Balkans or turning its back on the Balkans and there's another important factor is that the European Union is not the only player in the Western Balkans Russia has become much more assertive in its foreign policy as we know from the Ukraine situation and it is using that foreign policy assertiveness to make its presence felt in a much more vocal way in the last months in the Balkan countries witness the visit of President Putin to Belgrade a few weeks ago where the opportunity was used to highlight the very strong certainly very strong cultural historic links between the Slavic world between Serbia in particular and Russia and while this is all very good but we know that behind all of that there are clear ulterior motives and of course there are energy interests which are played so the European Union needs to understand that now it is not the only player in the Balkans so another reason why the European Union needs really to maintain the focus on the Western Balkans is the major efforts that are still required for reforms and the last progress reports from the European Commission highlighted very clearly what is still required and the problems which still exist which affect the government governance as a generic word governance in all of these countries just some examples the fact that there is a lack of political dialogue regular dialogue between political parties in different countries which weakens parliamentary institutions there are now boycotts of parliament still under way in Macedonia in Albania and this is also highlighting the critical problem of proper governance there's also continued political interference in the judiciary a selective approach to judicial processes corruption at many levels of government which is remain still endemic like a a cancerous growth in society in these countries and perhaps more alarming of all to and which was highlighted in the progress reports was the continuing and worsening attacks on the media where they are subject to harassment imprisonment violence and of course every effort to ensure that independent media is marginalized completely and linked to that of course is the marginalization of civil society and I've always felt that the EU should have been much more cognizant of the critical role that civil society could play particularly in transition communities post-conflict societies and virtually all the Balkan countries are post-conflict societies and where very often it is civil society that can manage to fill the gap when there is a lack of trust between the government elites and the citizens so of course as the progress reports highlighted the situation is worse in some countries than others and certainly the two countries which come out with the worst scorecards are once again unfortunately Bosnia Herzegovina and Macedonia and of course the reason for that lies mainly with the countries themselves a lack of political will and a refusal to recognize the importance of the reforms which are there not because the EU says they must be implemented but they are there precisely to help the countries move from the past system into a more democratic market-led economic situation and more democratic institutions but I also feel that the EU must share some of the blame for the bleak picture that we have in the Balkan countries the EU has at times lacked consistency in this progress report for example one year it would highlight the importance of political dialogue the next year it would ignore it virtually are only make a passing reference to it as if there was the element of political expediency to overtake the more objective criteria of assessing the real situation and of course the EU's commitment and weakening of that commitment is also to blame because it means that their EU leverage is much less than it was so what what is the the way forward well certainly the first element is that the EU needs to reinforce and reconfirm in a very vigorous way its determination for enlargement for the accession of in particular the western Balkan countries I'll mention Turkey separately a bit later there needs to be a much more consistent approach in the assessment by the Commission of the situation in each of the countries and also much more prescriptive approach when there was the visa liberalization debate each of the countries in the Balkans were given a list of reforms border management security of documentation etc that they had to fulfill very very detailed road maps and they all achieved that and visa liberalization was granted to virtually all of the Balkan countries and played a major role in strengthening the links between the citizens the students of the Balkans and the European Union this is the approach that should be used much more systematically across the board the the Commission has promoted a correct approach in terms of highlighting the fundamental reforms as a priority rule of law economic governance and public administration but again unfortunately it becomes too much of a technocratic exercise taking the boxes when a legislation has been adopted by a given Parliament that's not enough because very often legislation for example on anti-discrimination protection minorities is adopted fine but then it's not implemented because of a lack of financial resources of a lack of proper consultation of civil society so these criteria should be incorporated and should be checked by the European Union before a law could be deemed to be accepted and also I would suggest and I put it in some of the recommendation of the policy paper that we we published a few weeks ago that on the media the EU needs to be much more vocal much more proactive it makes no sense that the OSCE freedom of the media representative speaks out very strongly on media violation violation against media freedom but that the EU remains very quiet or even silent so there needs to be much more proactive approach and there should be greater support of investigative reporting as a way of checking government and the activities of government and also in the same context the EU needs to be much more supportive in a more systematic way of civil society providing support for them financial support also technical assistance because as I mentioned earlier civil society often are the link between the citizens and fill the gap when governments are not fulfilling their promises and also a strong civil society ensures greater accountability by the government's concern because they act as as a watchdog and finally there needs to be a much more systematic pressure for political dialogue unfortunately in these countries picking up the phone to talk to your political opponents is not something which is automatic and I remember during my last years in Macedonia almost all my time was spent trying to convince the government of the day which is still in power now since 2006 to pick up the phone and invite the opposition leaders for talks and usually it always ended up that we I would have to host a meeting of the political leaders of the parties because otherwise they would not meet and this again really needs to to change and there I think the European Parliament can play an important role in offering and it's something I mentioned at the Eroctus EU First Committee two weeks ago when I presented the paper that support for the youth branches bringing the youth branches of political parties from these the Balkan countries from Serbia Macedonia Albania etc to EU countries to the European Parliament to see how a political dialogue is undertaken and so forth so very briefly just a few points on each of the countries Montenegro and Serbia are negotiations are underway the train is moving along slowly but nevertheless there is a dynamic process there which is in place and that's the great advantage of a negotiation process is that it gives the EU much greater powers as scrutiny over the activities of the government's concerned Albania received candidate status in June and now they will have to work hard on reforms and they're doing relatively well according to the progress reports in order to move to the next stage of the process which would be the Commission recommending a date be set for opening negotiations Macedonia Bosnia-Herzegovina are in the very very difficult situation for Bosnia and Herzegovina as the reports say the accession process is that a standstill and I think that there really needs to be a major initiative of the EU to de-block the situation Bosnia-Herzegovina is a dysfunctional government system unfortunately and if the EU was able to achieve success in the Serbia Kosovo dialogue there's not no reason why it could not undertake a similar effort for Bosnia-Herzegovina and in one of our policy papers we suggested that there needs to be some sort of constitutional conference could be along the lines of the Irish Constitutional Convention where you bring in all the different actors in order to try and move the the process forward and the high representative Mogherini has already admitted that there needs to be some determined action there and for Bosnia apart from the issue of the very serious backsliding in many of the reforms and increasing authoritarian government actions which are affecting the citizens in a very negative way there is the the name the bilateral dispute of the name and it clearly this cannot go on for 19 years the mediation process of the UN has been ongoing in between Macedonia and Greece but has produced no results there needs to be some de-blocking of that just as the bilateral issues disputes between Cyprus and Turkey there needs to be some de-blocking there in order to try to move forward and and on Turkey I would just like to say that unfortunately the accession process is not stalled but it's not going very far and the Commission has proposed on several occasions rightly so that we should try to reactivate the negotiations open in some key areas like rule of law and that that would give a greater possibility for the European Union to impact on the internal process in Turkey but I doubt very much that will happen the only opening perhaps would be at the Commission's proposal that there will be an increased foreign policy dialogue with the candidate countries and certainly with Turkey because it's at a critical place position there in the in the region there could be a lot to be gained but as a compensation for the fact that the negotiations are not moving very far the policy foreign policy dialogue with Serbia would also be very useful a strengthened foreign policy dialogue bearing in mind the earlier issue I mentioned of Serbia's relationship with Russia but also because Serbia on the 1st of January will assume the chairmanship of the OSCE which will give it an international high profile platform where its approach will be critical it cannot sit on the fence it has to take very clear stands on the rule of law and on the importance of the international community and the members of the OSCE to respect the rule of law Kosovo finally a stabilization association agreement was initialed the first stage towards this accession process a very significant when you consider that where the starting point and it's one of the results of the normalization process between Serbia and Kosovo but there they're going through difficulties of trying to form a government which again emphasizes the the the weak political institutions that undermine a progress in that and the broader region so in conclusion I really would emphasize that the European Commission has a major task ahead of it together with the high representative in trying to demonstrate that the transformative power as we call it the European Union still works that it can achieve change in its nearest neighborhood that it confirms its commitment to the in particular the Western Balkan countries Turkey again is a separate case a special case I should say because we know there is a lot of unease within the EU member countries but nevertheless a negotiation process is in place and the EU must respect its commitment and that respect so but at the same time I think the European Union as a whole and it's not just the European Commission needs to understand that allowing double standards to occur within the European Union such as tolerating attacks on media and civil society as has been happening in Hungary is only undermining the credibility of the European Union and is weakening the EU leverage because it's very easy for them to say for the country can say well look at Hungary look at the UK that wants to leave the European Convention of Human Rights why can't we do that so it's really comes down to a question of what kind of Europe do we want and do we want to reaffirm the values of which the European Union is placed do we want to allow countries like Hungary and those to undermine those values it doesn't it's not right that it is Norway and the US that are not in the EU that speak out against this Norway because many of the civil society organizations receiving funds from Norway were the subject of intimidation and criticism and visits of inspectors from the Hungarian government the EU must also speak out on these attacks within the European Union there needs to be a very clear determination to address these issues and on that challenging note I end my introduction thank you very much