From San Jose, in the heart of Silicon Valley, it's theCUBE, covering Big Data SV 2016. Now your hosts, John Furrier and Peter Burris. Okay, welcome back everyone. We are here on day three of coverage for Big Data SV, Big Data Week here in Silicon Valley in San Jose. This is theCUBE's Silicon Angles flagship program. We go out to the events and extract the signal noise. We're here working in conjunction with Strata Hadoop and we're on day three.  We had our party. We had our new research that we introduced and I'm here with Mike Coase. Peter Burris who introduced that research. So Peter, good to see you. Our guest here, Bill Schmarz, the Chief Technology Officer at EMC Global Services, Big Data and Kerry James, Business Development for Big Data with EMC. Great to see you guys. Thanks, great to see you. Thanks for having us. Top of the morning. So we're seeing now the end of the show of Strata Hadoop and Big Data SV. Peter introduced some new research last night and kind of the philosophy and you're seeing that this couple of themes are emerging. One, big data is for real. Obviously you guys know that, Bill. You wrote the book. You're the Dean of Big Data. But the Hadoop itself is just a feature in the overall growing ecosystem. And then two, the valuations. Cloudera just got clipped big time on valuations. So where's the business? Where's the value? So again, value, hence the unicorn's getting clipped a little bit and slayed if you will. And also Hadoop going beyond just Hadoop. Your thoughts? So I've always wrestled with this idea that every new market thrust has to have a killer app.  Is it Hadoop? Or is it Spark now? Or is it something else? And I actually think the killer app is the apps that the customers are billing. That the value creation in the big data space isn't in the software that's being developed, but it's in how organizations like GE and the Googles of the world and such are actually extracting value out of it. Building apps that are so unique to their business, they're in many cases transforming those organizations' business models. So the customer apps, we banter on the cue all the time about this. But back in 2011, I think it was 2011 or 2012, it might have been one of the early Hadoops we were there. Mike Olson from Cloudera got on stage and said, this is a big data app economy developing and Ping Li from Excel partners went up there and said, we've got $100 million earmarked for the big data fund. And so we expected this renaissance of apps, kind of like the old way and the old ERP and software business, but companies were going to be built. It just never happened. And so to your point, there is an app market that's completely developing, but it's not what people thought it would be. And I think it validates the research you showed yesterday, Peter, that said that today the biggest winners are the consultants. But at some point in time, the software is going to supersede that, that more and more of the consulting skills are finding their way into products, not necessarily a mass product that's going to be the killer app, but lots of smaller products that are taking over piecemeal's jobs or visualization or data science work or data engineering work. So I think your research is spot on that we're going to see that transition as the services continues to grow, but the software is going to start usurping more of that services, and it's going to become a bigger play in this space. But it's not going to be a market where the services suddenly start going away. And we could talk a lot about what have been the problems with the services market in the last 30 years in the tech industry. But what is going to happen, and I think we obviously think you're right, is that we will see software start to be codified, or some of these insights start to be codified, turn into software. But at the end of the day, the applications that we're talking about building are so embedded within the differentiation and what makes the company distinct. It's not like an accounting package. It really is about the new behaviors that you're going to present to the marketplace that are going to distinguish you in the marketplace. And if everybody has the same distinction, as the Incredibles like to say, if everybody's special, then nobody's special. And these are going to be applications that make businesses special. So how do you think? I mean, look, we saw this in many respects in the data warehouse world. We had Jerry held on yesterday, and he gave a great overview of the history of data. And the observation that Jerry made is, you know, the data warehouse market delivered some value, but it maybe didn't get to where we wanted it to, perhaps because we were focused on the distinction between the infrastructure and the application. And he starts to see this notion of data lake and the emphasis on the infrastructure at the data lake level, and now searching for the application, perhaps also creating similar conditions. What's your guys' thought on that? How is that going to play out? So what we see happening in a lot of this place, you're exactly right.  So it's the action that allows you to create the value. So we see we're working with companies and partners actually to embed applications into the systems. We can manage the data. That's all great.  That's what we do and we do really well. But managing the data is not the control point. It's not the tipping point of where the value comes from. So we're working with smaller organizations, like you said. We, if I go build a population healthcare application and I give it to every regional office in the United States, right? Then all those healthcare providers look identical, but we all know the regions of the United States are not the same. So I think that's where we agree with you, right? We see the development of applications, but still the need for services. And what we say that is, is we're going to build the, we're working to build an ecosystem similar, you know, to the iPhone application, the App Store, where you'll have different types of applications that are not like the App Store that are generic for every single person, but are the basis for starting that, right? We see that the platform as a service, the third platform, embedded applications, mobile, starting to see that trend grow. And that's where we see the information coming from, managing the warehouse, managing the data lakes, for, you know, the term that we all despise, but, and then bringing that data, making it easy to consume that information, but then making it easy to understand the value from that. Part of that also is moving it away from only the realm of the special few, right? The data scientist. So making it accessible to, you know, application developers, making it accessible to the business analyst to find the value and then be able to work with them. The biggest thing for us too is process, right? Because I can do these types of insights, but if I don't have the processes and people in place to take the action, I don't get the value from the backside. So I want to build on that, Kerry, because I want to, I don't want to say that we despise the term data lakes. At the end of the day, it's a term and a concept, but we want to make sure that it doesn't run away with and promise more than it possibly can deliver. Bill, how is this notion of data lakes going to be snapped back into place so that we remain focused on what's important, which is creating value out of these things, as opposed to buying a bunch of infrastructure? I think it's a challenge, Peter, and it's a challenge, let me be really blunt. We failed in data warehousing. We failed to deliver compelling value to the business. We, the industry, or we, the industry? We, the industry, failed. And industry I've been involved in for almost 30 years. And I'll tell you a story, a classic story I heard from a lot of clients that they'd budget their money for it to build this analytic environment using BI and data warehouse tools. And by the time they got the data warehouse built, they'd ran out of money. They'd built a data warehouse using the technologies that we had available to us back 10, 15, 20 years ago. It's even amazing that things even work. It was like making a dog walk on its hind legs. The fact we make these things even work. But we never got to the point where we could ever deliver value to the business on it. And so there's a lot we can learn from the failures of a data warehouse. Things like how do we make sure we don't have all these data silos, right? Data silos is the anti-data science. How do we make sure we don't have this proliferation of data where you have executives in a meeting arguing about whose version of sales is the right number? And I think most importantly, getting back to the analytics or the application part of this, how do we make sure that the data in the data lake, the data lake's only repository, but how do we make sure that we're mining that data, that we're cultivating that data in a way that helps us make better decisions? Whether it's human decision making through decision support or it's automated decision in fraud detection and things like that.   Huge threat. We had some people say, why didn't it fail just in scale? Well, let's dig into that because you have some thoughts on this and I like where you're going with this because I don't mind data lake as a term, but it's not all-encompassing. It's like, hey, I'm gonna store some stuff, but there's other stuff going on. I would joke and say data ocean because there's real-time stuff going on, there's different currents and whatnot. But the issue is, okay, if I'm a customer, I want the information to be free. And Peter, your presentation last night kind of brings up this potential energy of information. You mentioned silos or the anti-data science. What, I mean, because that is really the thrust of it. It's not the one-trick pony anymore. It's the freely available interaction of the data, the engagement that is the key. Yeah, and so let me tell a story. So we developed, so two points.  They're making it sound like it's just a peer technology stack that only needs Hadoop on top of it. But let me tell you a story that goes back to this freeing up to data, right? Making this data freely available. We did a project for a healthcare company in Denver. We built for them a data lake. And I would call it a real data lake 2.0, data governance, cataloging, lineage, traceability, security, all the things you need to have and something that's gonna be a living, breathing asset to the organization. And he was talking about how the data lake helped them to focus on quality of care. That was the focus area. How do we improve quality of care we're holding down costs and how do we piping decisions and recommendations to the doctors and the nurses and such. And he said, we had a surprise. We didn't expect this. He said, but we are saving about $12 million a year in reducing and eliminating shadow IT spend. Because he said a lot of our shadow IT spend was about going out and getting data that would then be stuck into some random, access database or some places. Now I stick it in the data lake and now it's available to everybody. So not only have I stopped the shadow IT spend but I've taken an asset that was gonna be put into a silo and now made it, as you talked about, freely available to everybody in the organization who can take advantage of it. So in that case, the shadow IT which had good intentions ended up having foreclosing the opportunity because it was stuck. Yes. And it did its job. Then it kind of got caught outside. It was locked in a jail. Well, I think it might not even had good intentions. It just grew out as a response to the fact that there wasn't an approach, a set of disciplines and a philosophy that data is an asset that has to be taken advantage of. And you also gotta be able to move quickly on it. You need something, the problem with a data warehouse to get new data in a data warehouse, the joke was always three months, million dollars. Data scientists can't wait three months. They wanna go out and grab building premise data to see the impact that's having on traffic patterns. They wanna be able to grab that data, drop it into the environment, do their data magic stuff with it and see what the impact is. They can't wait months. I wanna get your guys thoughts on something because this brings us to the point and last night at your, at the event, Peter, in the presentation and customer panel, the industry panel, there was a guy who raised his hand twice and he was so compelled to ask this question and I was totally enthralled by his question. And his question was, you know, hey, actionable insights. Give us the bottom line. Is that fantasy? Cause you can see the frustration in him and I see this in all of my CUBE interviews. Oh yeah, let's get to actionable insights. The question is, that's really hard to one, get the insights to be right, but then having the infrastructure as you say or environment where someone can take action. So what's your thoughts on that?  Where does it kinda come from? So what's your thought, you just taught the customers, what's going on there? So, I mean, we see a lot of our customers, the actionable insights, right? It is the holy grail, right? It's where they're trying to head towards. So what we again see in that system is setting up the ecosystem that allows the infrastructure, the data governance policies, right? The security functions that allow them to be able to open up this information freely to enable it, but not so free that it, you know, it starts to wander off into the wilderness. So we also see them driving through is what we see initially right now is we see a lot of companies getting the actionable insights from taking the insights that they've done through analytical models, kind of in the science fair on the side, and they're beginning to embed those in existing business processes. So around low hanging fruit basis. Low hanging fruit, so. Nothing wrong with that. Nothing wrong with that, right? It gets them started, you know, we also have a saying, right? Start small, win and grow. And so it allows them to do exactly that. Start small, get a win that they can handle in their existing processes and their existing technologies and tools. But now what they're starting to see is they're wanting to move forward to, we're working with a couple of companies in the energy space. And, you know, they're looking at energy theft, energy fraud, but what they want to be able to also start now doing is taking energy, you know, production. You put energy onto the grid and it's not consumed, it's a wasted asset. So they're starting to look, you know, how can they take these pieces of information but provide it back to the consoles where they're generating power so they can take in weather information, they can take in the existing grid, they can take in historical data and then predict based on what's happening the power they need to put into the grid to be consumed so you don't want to brown out, but if you don't want to waste energy either. So we're seeing that. The other big one we're starting to see even inside the companies is they're wanting to put, we're working with a gaming industry customer that wants to put an app on their iPads for all of their floor bosses. So they can now start to see in real time interactions with their customers so they can work through those pieces and understand how they can drive action. Because if you're having a customer that's having a bad night or having a good day, right, if I don't provide that information to the boss and the application is what allows them to get that insight into action. This brings up an interesting point that you brought up because you mentioned data science and the silos of the anti-data science and this is interesting because what you're talking about here is not a back office IT configuration. It is a frontline line of business, front forward facing thing. So the innovation on the digital transformation seems to be coming in from the front lines, not the back office. So the question is, it seems to me that the data science are frustrated. They're stuck in the middle between I'm waiting over here.  What's your take? So I think this process is really simple and as Kerry was talking about and a lot of these projects we're doing is we're figuring out what decisions people are trying to make and we're delivering recommendations of what they should do and we use concepts such as scores. We're working with a client who's trying to create a retirement readiness score for all their clients in the financial services space, right? And people understand the concept of scores and scores are a very powerful way to communicate where things stand. And so if you've got somebody in the casino business and you're trying to figure out who do you give a free hotel room to? Well, you look at the score and tell you, is that person really qualified for one or not? And by the way, the data scientists aren't frustrated because they know that what decisions are trying to make, we're trying to support and they can go through a process with the business people to brainstorm the different data sources they can bring in to help figure out that on this project, the casino, what was really interesting is as we're trying to figure out all these decisions about who gets free play money, who gets comped on this, et cetera, et cetera, who do you target for marketing perspective? They had this idea they wanted to create a customer value score, right? How valuable is the customer form? Well, we came back and said, no, what you really want is what's the maximum value for that customer? What's the upside potential? So instead of focusing your money on the people who are already spending money, why don't you focus your comps on the people who should be spending more money? That one decision on hotel rooms, $14 million a year worth to them, one decision. So, very quickly, I was a little bit afraid you were gonna tie together the retirement score to the upside on the casino. But I'm gonna tell you a quick story and then slightly shift in the next couple of minutes and I know we're gonna be talking again a little bit later, we might be able to pick up on this. So my story very quickly is I walk into the guy who's running analytics just as a number of years ago. And he's got three offices. And he's a very important guy. So I talked to his office, he says, let's come down. He goes past an office with the door closed to his conference room. Said, what's in that office? He says, I'll show you. He opens it up and there's 14,000 copies of a very popular BI front end tool in boxes in the office that he doesn't want anybody to know he couldn't deliver because it didn't work. Here's the question. The question is, at what point in time, might be concerned about the Hadoop or the data lake thing, at what point in time do we actually start worrying about delivering the insight? Not just capturing the data, running the analytics, but delivering the insight. Because at the end of the day, you're absolutely right. It's to the person that needs the information so they can make the decision. We're not hearing much of that here. And so you're right. We see that piece, right? So we looked at this floor this week, right? It's a lot about simplify. Simplify data ingestion, simplify the analytics model, simplify data management, simplify pieces. But it's still at that, right? It's simplify this piece, simplify this piece, simplify this piece. There's not a lot of people looking at the ecosystem and how do you simplify the ecosystem to make it, to a point, I kind of agree with you, right? Data scientists in some points are frustrated, they're not frustrated from the business perspective. They're more frustrated in the fact that it takes them, you know, on average, probably about 70% of their work space or their work time to manage the environments and managing the data. Even trying to find the data, does the data exist? So if you look at the simplification of each of the pieces, but if you actually look at the simplification of the ecosystem, that's what EMC is looking for. And that exact reason is to make it easy to consume the infrastructure, easy to understand and manage the data, allow them to do their job, and then that makes it quickly easy to be able to deliver those insights to the marketplace. So they're now focusing more of their time on the analytics and not the technology. That allows them more time to drive insights, but also allows them more cycles to deliver those insights. And then we were also seeing the development, as you guys both talked about, right? Kind of the specialized applications by the customers themselves in that, you know, the platform three mantra of, you know, mobile applications and applications that are utilizing analytics to provide the value immediately in near real time for those functions. So simplifying that entire ecosystem allows them to spend more of their time deriving analytics, delivering analytics, and then creating the valuable insights, delivering those insights to the application systems. Let me take a slightly different approach. Because you asked a really important question, which is what insights are we trying to deliver? And so I'm gonna steal a quote from Stephen Covey, beginning with an end in mind. And so when we approach these things, we don't approach talking about technology. We approach saying, okay, what decision are you trying to make? What business problems are you going after? What are your key business initiatives? And when we know the decisions they're trying to make, that helps us figure out what data they could be using, which tells us what architecture needs to look like, which tells us what technology should be there. And yes, the simplification is really important because Kerry's points are right that the data scientists spend too much time gathering data, not enough time analyzing data. But if we don't know what we're trying to build, if we don't know what decisions we're trying to support, the whole thing is just a waste of time. And you guys are doing a lot of work with the customers, and I think that's really a testament in the language you're using is not speeds and feeds. It's all about what's the business value? 4M's a big data, baby. That's right, 4M's. Guys, thanks so much for coming on theCUBE. Really appreciate the insight from EMC. EMC doing a lot of work with customers. Obviously, the journey of big data, digital transformation here in theCUBE, you want to follow the journey of theCUBE, go to the, at theCUBE, follow us on Twitter, and check out youtube.com, watch our SiliconANGLE approves over 8,000 videos of theCUBE, we're in our seventh season, and every single Hadoop world we've been here is theCUBE live in Silicon Valley. We'll be right back with more after this short break.


One sec. Oh, there we go Good afternoon My name is Paul Lowenthal division chief fire marshal and it's my pleasure to welcome you to the Santa Rosa fire department's badge pinning for April 2023 Looking around the room. It kind of feels like they should be given a commencement speech But in reality, this is an exciting opportunity for friends and family to recognize the accomplishments of 98 men and women of the Santa Rosa fire department So a couple quick items today's event is being live streamed on the city of Santa Rosa's YouTube channel Which also be recorded for those that were not able to make it. You'll have access to it I'd also like to take an opportunity to thank the committee that made this happen division chief Anthony Westergaard Fire captain Mike Musgrove fire engineer Teddy Day and fire engineer Zach Brown Would also like to thank the LBC for their generosity and making this event happen with the staffing in the venue Without Before we get any further into this afternoon's events, please stand as we bring the Santa Rosa fire department's honor guard to present the colors Please be seated Historically our department has held badge pinning ceremonies in smaller venues and more frequently to celebrate promotions welcome new hires into our fire department family Those events were paused at the onset of the pandemic smaller informal paintings took place in Stations amongst crews with shift battalion chiefs and loved ones in fire station parking lots today is an opportunity to catch up Since March of 2020 over three years ago We've hired a lot of employees and promoted a lot of them Promoted a lot of employees across all divisions and bureaus of our department Amongst those promotions was our own fire chief Scott Westrope. Please help me in welcoming chief Westrope to the stage Good afternoon everyone It's my my honor to be here in front of you. I'm humbled to see all the faces out there The longer you're in these positions public speaking doesn't get any easier. Please for me So bear with me here a couple of quick. Thank yous. I'd really like to to thank our Wonderful city council members for being here Mayor Natalie Rogers vice mayor dana McDonald and council member Jeff O'Crepkey Members of the executive team city manager marakisha Smith assistant city manager Jason nut and assistant city manager Darryl Dunstan, so thank you all for being here. I'd also like to thank chief West regard for putting this all together I think we're going to give Anthony a break on sending out emails. I did read all of them But but you're you're on pause for an outlook for a minute. Just just give everybody a break And also you'll see we have a lot of equipment here We have a lot of a lot of our personnel here And so we relied on our mutual aid partners to cover our station so we could all be here in the same place at the same time So while they're not here, I'm certainly thank them for covering our stations to protect in the city So we could be in being the space together Next I'd like to thank the families You know, thank you for being here and taking the time out of a weekday to be here to honor your Husbands and wives your daughters and sons and your fathers and mothers and your loved ones We all understand and appreciate the sacrifice that you really make for this profession The times that we're away, which is a lot The birthdays the holidays the anniversary anniversaries Other major life events and sometimes even when we're home. We're not necessarily always home So thank you all We know that you are the true heroes in the room All the families that support what we do on a day-to-day basis to protect our community Y'all are supposed to clap for your families It wasn't in Paul's script. I I'd left that one So we gather today together to pay respect and acknowledge 92 Santa Rosa fire department employees that have been hired or promoted In the past two years As a point of reference were authorized to hire and have on staff 157 personnel So this represents honoring over two-thirds of our fire department to frame it a little bit more Since 2017 of the Tubbs fire and we've hired 65 new employees So it's about 42% of our workforce has been hired since the Tubbs fire So it just shows how young our department is but also how vibrant and resilient our fire department is So why are we here today Paul touched on it a little bit and I just like to expand on that a little bit The path to get hired in the fire service and to get promoted once you're in the fire service is not easy It's not guaranteed It takes grit determination Fortitude and the love of the profession. It's not not something you can fake and you're continued to be tested on a daily basis As an organization we understand that people are our greatest asset Taking the time to recognize the hard work and dedication of our people is a is of the utmost importance And we're proud to share this day with you Thank you to each and every member of the team of our department Regardless of what bureau in admin administration prevention operations in response to emergency management What you do every day makes a difference What you do every day is appreciated and what you do every day changes the world in some small way One quick story my first day as a chief officer in 2014. I sat down at my desk Brad I had bushy tailed ready to change the world my boss walked in at 701 and said who's gonna replace you when you leave I Thought well, this is the shortest probation ever But the point was do you have the mindset of secession planning and planning for the future? Are you developing the workforce to replace you when you're gone because these careers do you have a timeline on them? And I've carried that mindset with me and and I think our team has done a great job of carrying that mindset as well How do we develop our future leaders? How do we make sure that our members are healthy and happy both on and off duty? And how do we ensure the community is protected to the highest level possible now and for generations to come? And as I look out here today with the members of our organization, I know the future is bright This is the future the Santa as a fire department. I'm proud to be part of that We will continue to grow build diversify and protect this community with respect and dedication to this community truly deserves With that I thank you for your time. Thank you for being here, and I will talk to you soon. Thank you Thank you chief Westrop. I'd now like to bring to the stage city manager Mark Hisha Smith Thanks, Paul. Thanks chief So good afternoon, and thank you all for joining us on this special occasion So today it is an honor to celebrate excellence Promotions and officially welcome our newest members of the team.  So this is what you're supposed to do chief Everybody give a round of applause for the families of friends So I just want to leave a few words for you today Know why you wear the uniform You wear the uniform because you have committed to providing the highest level of fire and emergency protection Here in the city of Santa Rosa you wear it because we are the best We are the number one fire department in the nation. Yes. I said nation We set the bar high here, but that bar is no higher than one that you have all should have already set for yourselves You wear the uniform as a symbol of integrity discipline bravery love Humility humility selflessness and it is an honor You wear the uniform because you made the choice to lead as Franklin Roosevelt once said it is a terrible thing to look over your shoulder when you are trying to lead and You find no one there You made the choice honor it and lead You wear the uniform because you are your brothers and your sister's keeper Take care of yourselves and take care of each other This career is much bigger than you Since 1894 the Santa Rosa fire department has been proudly serving the constituents of Santa Rosa This is your opportunity to help us write another chapter There will be many good days But there will be some tough days some trying days and unfortunately some tragic days But when you put that uniform on you put it on with pride love Passion and integrity You wear the uniform knowing that you make the difference Congratulations. Thank You city manager Smith and now the acknowledgments. We've been waiting for as much as we'd like to stick to Judition and have each member pinned by a loved one on the stage We only have this venue reserved for so many hours and we have a lot of names to get through After each individual is called up on stage They'll have an opportunity later on to take lots of pictures I promise but each individual will be called up and we'll work through our way through the divisions and bureaus of administration fire prevention and operations Captain Musgrove Mike. We're yet. I promise Mike Musgrove will be assisting coordinating this to make sure the rose flow smoothly onto the stage Everybody because I'm sure you didn't read all the emails that went out and we're gonna add a couple more details So once you come up you'll be able to shake some hands smile and then you're gonna head out door one Through the lobby come back in a door seven And I promise like I said, there's opportunity to take pictures with family friends up here on the stage In front of a step and repeat, which is really a fancy name for a curtain in the lobby with flags and good lighting And we also have several apparatus in the parking lot that I'm sure you saw a couple of us came out yesterday 330 to make sure we knew where the light was so that it works out for the gram so we get the pictures taken and we're not in shadows So we should be in good shape So without further ado, we'd like to start off by recognizing our command staff So starting off with number one Promoted fire chief on March 15th, 2021 Stand up shake your hand You always know that first one's gonna be awkward. It's like there where does he go does he stand up? Yeah, see I call it audible We call a lot of audibles for this All right, and working our way through the command staff starting with deputy chief of operations And promoted May 10th, 2021 Travers TC Collins He will shake your hands and he will have a seat deputy chief of administration promoted August 15th, 2022 Mike McCallum Promoted January December 19th, 2021 division chief fire marshal Paul Lowenthal Not present division chief of support services John Avers promoted May 24th, 2021 Division chief of training promoted August 15th, 2022 Anthony Westergaard division chief of EMS Promoted December 4th, 2022 Jack Thomas Interim division chief of support services Promoted May night. Sorry March 19th, 2023 Mark Ligorg. I didn't forget you guys. Don't worry pre-existing and command staff member Matt doll a shift Battalion chief Matt Glockner B shift Who we saved the last seat for since he's on duty in the event that he needs to respond to an emergency He can safely exit stage left or stage right and now moving on to our team In response paramedic Ivan Falcon Mendoza hired me February 5th, 2023 In response paramedic Kayla Neil Grant hired August 30th, 2022 in response paramedic Kylie Odin Promoted June 27th, 2022 Firefighter Zach Block B shift or Matthew Shilling's a shift fighter Ryan Hayden B shift editor Nathan Dilly B shift firefighter Jeremiah Zitner C shift firefighter James Sakees a shift firefighter Alberto Rodriguez a shift firefighter Isaac Congus B shift Kangus I blew that one and Literally, I have phonetic spellings and everything down here So I knew right away plus I could see all the reactions in the crowd firefighter Dan Bush Crispo a shift firefighter Andrew Young a shift firefighter Eli held B shift firefighter Colin Garavaglia a shift firefighter Alex Eberle C shift firefighter Spencer Lopes C shift firefighter Ruben Alvarez C shift looks like not present firefighter Darren Hill C shift firefighter Matthew Stoba B shift firefighter Lindsey Williams a shift firefighter Camden plunge plumber a shift at a Brett Hollister B shift firefighter Christopher Reese a shift firefighter Nesta Vega B shift firefighter Bennett Lita C shift firefighter Robin Robert Coxson C shift swear who would have known reading this many names would be this hard firefighter John along Alcantara a shift. Was he not a shift? I do I need some water too firefighter Douglas Lyons B shift and moving on to our engineers starting with Thomas Leach C shift fire engineer Camden Wardlaw C shift Fire engineer Kevin Fritz a shift not present fire engineer Stephen smoker B shift fire engineer Zack Brown C shift Fire engineers Chad Goff B shift fire engineer Scott motor B shift fire engineer Andrew Valle C shift We've got a couple not here.   I'm back before you this afternoon To present two company citations for actions deemed above and beyond the call of normal duty to engine 3b and engine 8a I'd like to invite the crew members of engine 3b to the stage captain Scott burn Engineer Teddy day and firefighter paramedic Matt Stoba. I'll tell you hugs everybody in the room. I'll get started on November 18th, 2021 While conducting company-assigned fire inspections the crew of engine 3b witnessed a highly unusual and dangerous situation unfold in front of them Engine 3 witnesses subject to his engaged activities that posed a high risk to the public safety The crew of engine 3b quickly took action by immediately providing shelter to witnesses in the cab of the fire engine Relocating them to a safe distance away from the area the crew of engine 3b attempted to deescalate the situation and Commonly relayed the appropriate information via radio to request additional resources and law enforcement With the arrival of the first law enforcement officer necessary information was quickly relayed to which at which time the officer held the subject in question at gunpoint Observing the situation was dynamic dire and multiple lives are at risk engine 3b moved to subdue and disarm the subject to eliminate the threat The subject was attained in place in handcuffs by law enforcement at which time engine 3b began to render emergency Metal medical care to the victims with minor injuries This company citation is in recognition for recognition for the quick calm and device decisive actions I'm gonna need some help here Paul Taken by all crew members of engine 3b the actions taken were courageous and put the lives of the community well above your own Beyond the course of your normal duties without doubt your actions saved the lives of countless members of the community including the subject involved Congratulations, I'd like to invite the crew of engine 8a to the stage captain Jim Feige Former engineer now assistant fire marshal Mike Johnson and firefighter paramedic John Holt on the rainy night of March 27th 2022 at 738 p.m. Engine 8 was dispatched as part of a residential structure fire fire assignment to 3851 Lewis Crone Road While on route crews were advised of an occupant trapped on the roof of the home involved with fire on Arrival engine 8 encountered heavy black smoke emitting from a second-story window over a covered front porch With an occupant on the roof of the porch clinging to the facial board The victim was in direct threat of fire and superheated smoke overtaking them Engine 8 initiated a two-person rescue with firefighter Holt climbing the ladder as captain Feige assisted swiftly and safely rescuing the victim and bring him into safety Due to normally assigned resources in this area being tied up on a possible vehicle Extrication assignment the second to fire apparatus was nearly four minutes behind and an engine 8's arrival in The time that elapsed the crew not only rescued the trapped occupant But secured a water supply deployed attack lines and ready to make entry to perform fire attack This company citation is in recognition of the quick common decisive actions taken by all crew members of engine 8a The actions taken were courageous and put the lives of the community well above your own to be on the course of your Duties the training readiness and fire ground awareness and pace clearly prove effective in the outcome of this dire and unusual situation Without a doubt your actions saved the lives of the fire victim the life of the fire victim who only suffered minor smoke inhalation In general there will never be enough words or citations to probably thank you or engine 3b for the service You provide to our community and I could not be more proud of our personnel every day But certainly on days like this So thank you all for being here before we send you to enjoy the snacks that are in the lobby Take pictures with family friends. Love ones We'd like to call another audible and bring all the Santa Rosa fire department employees up onto the stage For one big group picture. So if we can have everybody Santa Rosa fire employees Come on up come out from backstage And there's two stairs stairs that over here stairs that over there whatever I get everybody up here faster This is where we need another audible and people with cameras. Feel free to take pictures and then air drop them to us


I feel agree Have the planet! You're so good at that. That's amazing We I had a I had a weird thing. Sorry. The reason I'm padding is that we don't know where Ian is at the moments So we're hoping it's gonna be a Jake's here. We're just waiting for Ian So please don't leave your scenes because I think it's gonna be really interesting also a little Parish notice So little Paris notice you may have noticed the film was stuttering a little bit in the more complicated scenes The reason for that is we discovered is that between this HDMI connection and the project is like 10 devices It goes through and one of them wasn't happy And the reason it wasn't happy was we were fortunate enough to get the Blu-ray master copy of this film What you've just watched will not be released to the public until November on Blu-ray the very first time in the UK Hackers have been available on Blu-ray I know awesome, right? and I don't think Ian will be mentioning that Ian's actually going to Go with Mark Kerr mode Tomorrow and he's gonna do Mark Kerr is gonna do a whole commentary on the film That's gonna be on the Blu-ray and that's a few of the first people to hear about that So the problem we had is that the file we were given is the Uncompressed version that is mastered for the Blu-ray.  You've been tweeting your questions We've got those that awesome some great questions and they're gonna have a chat They're gonna tell some stories and also answer your questions and hopefully my my beautiful assistant A.k.a. my wife Trish is gonna bring those up to us very very short. Oh, she's right there. Hello Awesome for a little extra street After we've done all this there's gonna be a second showing of Tentman, which is the film that was made at EMF in the past 2016-2014 and It was shown last night for the first time and he said that's the absolute finished final version And now tonight we're gonna show the really absolute finished final version So there's a little extra sheet coming on the way there But what I'd like to do in the meantime if we're all mic'd up I'd like to introduce you to the stage Ian Softly and also Jake Davis So actually because I'm a bit nosy and I'm also a huge fan of the film I'm actually gonna bus in and ask the first question if that's okay Because I actually already really know the answer, but I think it's really interesting Which is when you see the data towers and the visualizations of the computers in the film That's not CG is it? No, I mean CG at the time was pretty In its infancy and look very very two-dimensional But I think I would have done it the same way Today because as you probably know film is about 12k everybody's talking about you know digital Video being 4k films 12k so Christopher Nolan for example does all of his visual effects for All his films whether it's Transcendence and Stella He uses uses 65 mil film and shoots on She's on film Incidentally the the team that I put together for hackers went on to form a company called double negative and they Are the team behind all of Christopher Nolan's films and I didn't know this until I interviewed Christopher Nolan at a directors about in London a couple years ago and The the idea really was that a big influence village visually on hackers for me Was the was 2001 Stanley Kubrick's 2001 Which I still think is the most incredible three-dimensional portrayal of space and I wanted I wanted the move through the inner space of the minds of the hackers and this Database that mirrored the streets of Manhattan to feel as physical for us and not sort of like a two-dimensional experience I was that was going to be my first question to you for moved on to these inspirations 2001 for me as well Yeah, so I Guess first of all now that we've just seen it. We all have our favorite moments I just wondered a very simple question. What is what is your favorite moment of moving? I do like the the Grand Central Station sequence of the final hack with the rotating phone booths and an amazing amazing soundtrack by Guy Pratt and uncredited David Gilmour from Pink Floyd If anybody's familiar with David Gilmour's guitar style you can Okay, is that better Did you hear any of those that first question you did okay, so so I think my There are many scenes that I that that I'm fond of and others that maybe I kind of look away when When I when I watch the film again But I think that that scene Kind of encapsulates to me what I was trying to do which was almost to sort of have a Technological hallucination is what the film was I just made a film about some of the early days of pop music in In England with the Beatles getting together in Hamburg and and the influences on them there And I was I I had this sense that Partly because people I was talking to who were working in in technology when we were preparing the film I had this sense that what was about to happen was a kind of as a counterculture that was the equivalent to To the effect that that that when rock and roll became a kind of popular music And so I wanted it to be as exciting as playful as much of a kind of total way of life as As kind of falling in love with with rock and roll was for you know those those early early musicians amazing I Beatles yellow submarine This first question from James Andrew Stockholm who is he sorted out all of the sound and microphones And so thank you very much. Thank you. Thank you to him. Yeah, thank you seriously He says I wondered if Ian could mention how he was picked to do his cameo in the film My cameo I don't think I am in the Sorry, oh, oh how pen Gillette. Oh, yes. Yes, but this says Ian. Yeah Gillette well, he was a friend of the executive and He was also very very interested in the internet and when he heard about the script He asked if he could be involved and we thought because he was a you know In a way, he was a sort of a role model of the older guys that the that that we would be doing our research with Who were kind of a little bit from the San Francisco? Silicon Valley or even pre-silicon Valley maybe people that were interested in in In kind of psychedelic culture And there was a real link that's you know psychedelic culture of the 70s and the idea of freedom The idea of not being regulated which those guys had They they then kind of some of those same guys actually moved into the internet as being an equivalent World, which of course hasn't quite panned out as everybody would have wanted it We've got a question from game popper an appropriate gaming question. How did using wipeout footage come about? How did I think footage from the game wipeout? It it was again it was something that We had so many advisors Who were who in games and I think it was it it came into the film before it been released We got a it was it was almost like the first time that that enemies and they made a special version for us Sorry, could you repeat the question? I think I think what you're talking about is the is the is the website was hacked Is that right? Well, the website wasn't really anything to do with the film. It was it was the marketing department of United Artists and it's not a secret that I didn't really like the way they were marketing the film and And the guys that were actually Hacking the website with guys that were working with us on the film. So it was a kind of like a Very good very nice None of you guys are on social media, are you? This is never because I didn't ever said that before speaking of just amongst us. Yeah Speaking of hack the planet. I like this question because it contains the worst hack the planet capital letters It's from Chrissy Swordfish love the film and Gave me this questions gave this question some very deep thought it often keeps me awake at night How does one hack the planet? Well, it's a kind of philosophical question, I think That everybody can experience on different levels of existence But it's a great phrase and I think that that's what I think it encompasses the idea of Making your own rules Not not kind of having things handed down not having not having somebody else's world And to you in a way that you don't accept I mean and that was one of the things that seemed to be equivalent between what was happening with the early days of the popularization of the internet as a kind of Popular culture counterculture really and that was the same that happened with music It was about it's about we're creating our own world Which have got our rules and we don't want to accept the rules that we're rejecting from the previous generations Was the phrase hack the planet then very vital pre-movie or did it very much come about as the virality afterwards? Yeah, I think it did. I think it emerged. I think it it it caught on afterwards And it was just the way I think it was the the way that the cast also just embraced it And and it was quite soon off the film came out that you know people would like you did this evening Would shout hack the planet at screenings We have another question from game popper very nice How much research went into Hacker culture and Hacker systems and systems in general for the film? Well, we it started with the writer Raphael Moreau who actually knew a manual Goldstein who This was a long time ago. So my memory is a little cloudy, but I think there was a magazine 2000 AD it wasn't 2000 AD it was something That's it. That's it. Yeah Hacker course and a manual Goldstein was was one of the first people that Raphael Moreau spoke to And and and he's actually I think given the film his blessing When we did a mini-release two years ago in America it was it was going to be just a single anniversary screening and it just got picked up by a couple of Cinema chains and it was shown in about 13 cities and all the major cities in America and a lot of press particularly sort of In the kind of science and tech and counter you know like wired and vice Covered covered the film and and actually interviewed a manual Goldstein. We also had a group of Of of hackers who were sort of always on site always on set rather and actually would sometimes change what we were What we were shooting most notably one of them said to me I think we should change this because it's not totally authentic And it was we were at the top of the Empire State Building And we were somewhere where we shouldn't have been We went we got one of the production team to talk to the person who was Escorting us and ask them a question about you know, could we get access somewhere else? And we went up to the top level where I don't think anybody's ever filmed before And it was at that point that they said, you know, will you rewrite? Can we just rewrite this and And it was Angelina's words and I and I I said to her look You don't have to do this because you know an actor obviously likes to learn their lines a day before and she's not there and so She was we I was handing her the page with the new With the new script lines on it and she would just read a couple of lines Do that scene and then carry on so so we had people on on set all all the time And I took Johnny Lee Miller Again, Raphael Moreau would have been have been hanging out with a lot of the hacker groups in in New York in the year before filming so We we got the actors to attend as many of those Conferences and get together as we could. Oh in that regard. I was going to ask Did any of the actors Embrace hacker culture afterwards Well, they all they all became You know, I mean most of us didn't know anything about it when it when it started I mean, we would I don't think I even had a laptop when I when I read the script Um, and I think the actors were the same and then everybody we all we all had our um, I think I had I think Ian at crash dot demon dot co dot uk was my first my first um tag And and we all that there was a thing called new york online that we were all Signed up to and so so very very early on we would actually get online in the evenings And just and I encourage the actors to do that and yet everybody carried on afterwards Do you ever just tell johnny lee miller to use signal use tour? To do what sorry Do you give any any any hacker advice now to the to the actors? I think that you know, I wouldn't no I wouldn't join we need to get them here. I wouldn't join it another another very very very serious question from Matthew's Garrett Why why rotating phone boxes? And it's we love it. We love it. But why? It was really the idea that it was a sort of uh, a technological hallucination I think I said that earlier and that and that it would they were we were so inside their heads that That this is a film on one level. That's about outlaws Who are the good guys being chased by the cops or the bad guys? I mean, that's you know a classic sort of Robin Hood story But the but the the the terrain of the chase if you like Happens in an invisible digital world So the big challenge of the film Was how to present something that you can't see And that's you know, we started with the idea of okay. These guys live in Manhattan Let's create a world that in an interior an internal world that looks like the physical world that they inhabit But make it as real as so the world of their imagination is as real and it was really just a way of Making that whole thing go to another level in their minds that this was a level of concentration and a level of excitement That there was there had to be a climax of the film Um, and as I said earlier, I'm I'm I'm kind of pretty pleased with it Do we know how much time we have left? Oh, oh, oh, no, this is very tough now, right? We need to good. Wow That was obviously a question that we did a like, you know, it'll take a couple of minutes couple of minutes And then we say no question Do you like to pick a question? Do you answer for yourself your your favorite? Well, have you got have you got one? I I I want to know a little bit more a little bit more about about whether There were other people that you were working with when you were Doing your Activities internet acting imaginative creative activities Whether there were other people who were similarly inspired by the film or whether you were kind of acting on your own Or is this completely? I was inspired by the film. Yeah. Oh, yes, everyone Absolutely everyone you just heard someone say yep Everyone is inspired by this film and Not just for the the criminal activity. No, don't worry about that. It's very good Um But yes, there's another card there that said to me what what age that I watch at the 12 13 something like that and actually on that point even now in 2018 I You know like youngsters my my friends my good friends two daughters who are 10 and 12 watched the film last year and they loved it Do you still have people of that age the age? You know some some of us when we watched it in younger come up to you and talk about its relevance What's a Gibson? Well, I think the I think the um The thing that's strange about the film that that I I don't quite know the answer to this one And I and I um, I hadn't seen the film until I watched it on a big screen at the prince charles screenings in london two years ago I hadn't watched it for 10 years And and it struck me that first of all that that there are many things that are quite conventional about the storytelling And that it's really about a group of friends Who are adversarial and trying to get one up on each other at the beginning? And then they then they they put aside their differences and the and the individual suppresses their own Well-being if you like, you know risks being caught in order to support the group and help their friends And I think there's a very uplifting message that the that the film has but I think in terms of the age groups um The the story uh takes place was I guess what we would call six formers So people who are kind of you know 17 18 and I think that they're uh It's a little bit of a hybrid in terms of it's appeal I think because I think that there is definitely an appeal for sort of people that are you know 15 16 year olds love watching films about 18 year olds And I think when the film came out It's real core audience was sort of on one level was 15 and 16 year olds And I knew that because I knew a couple of 15 year olds that were saying There were no films in the cinema at that time for them There was no twilight. There was no hunger games. There was no, you know, the older harry potters So if you were 15 16, there wasn't anything and I think a lot of those people who embraced the film at that age are now 35 And are in tech or in media Or online, you know, and they all come to me and said that's the film that I watched when I was 15 16 And I realized it was cool to be into computers Um, and it was a something that you could use you could express yourself in many different ways through that world Um, but I think that at the time that it came out as well. There was um There were people who were older who were already in in in in that world And I think as I said earlier, there was a kind of link between the kind of slight hippie psychedelic world who were who were looking at breaking down frontiers trying to live Free of of of of kind of uh, what they would call straight laws at the time And I think those were the two audiences really And and there's and I think that there's a kind of it's like a cyber fairy tale as well So I think that that you know that you you kind of have to go with a sense of fun of the film And we never we never wanted it to be a film about technology We wanted it to be a film about the culture that technology had created It's just It's just told there's time for one quick one. You're gonna hate me for this question But so many people have been asking me today to ask you another hackers movie Well, I mean we did we do get asked And you know on one level it will be fun. Um, I suppose the question is would we get the cast together? Um, you know, would would would they be? Would they all be kind of security heads of you know, uh Um, American Express now and or maybe one of them would be and one of them would be Uh, it would be kind of outlawed in uh, a tax haven somewhere.  Uh, and I it was interesting because my first film I don't know whether anybody Here saw my first film backbeat Thank you, and that was really about a band and I wanted to And it was about a band in the past and I wanted to say what's what would be the equivalent of a band in the future so I don't know whether you notice but The the the shoulder straps on the laptops were like guitar shoulder straps and we made a lot of those kind of those connections, but um I don't know I think if I think everybody I think it'd be fun if the cast wanted to come back together as somebody just said If the band reformed, I think the whole band would have to reform Oh in this regard as well like you mentioned 2001 a space Odyssey a timeless movie. I saw that one again last year. Um Hackers I think will continue. I think it'll be relevant in 2028 2038 in the same way as you mentioned 2001 And the similarities are there. So maybe no need. Maybe this one just says it all Maybe it predicts some things that will occur. Maybe no need You know one of the things that I was most pleased with but somebody made a comment recently that it was That you know some of the parallels today was that it was it's a very diverse cast And that's something that we really What has occurred? Oh, well each buy a new one. Have you tried turning it off and on again? Sorry, sorry And that was really though, have you that does genuinely work Yeah, there's um There's a there's a blu-ray release later this year and next week I'm recording a commentary with mark commode and mark has been an incredible supporter of this film when a lot of people weren't supporting it Um, and so that's going to be really interesting for me He he was sort of behind the re-release in america in a way because we had a blu-ray release in america and mark did a little contribution to the bonus material saying That it really needed to have a cinema screening again and as a result of that we did do a number of screenings So I think we will do some screenings prince charles have said that they want to do some more fantastic cinema And then we're at the fingers crossed But it looks as though we're going to re-release the cd and a vinyl And there'll be like a gatefold with a lot of visual material a lot of interviews And most excitingly from a musical point of view The cd will reflect the film in a more complete way than the previous cd did Because we're going to have the guy pratt track with dave gilmore the grand central Station track and also the the other a couple of other tracks from the movie that we weren't able to put on the original cd I mean when we did the original cd it was released after the film came out Because when I did backbeat it was effectively a grunge soundtrack Because we we had the actors miming To saw the songs that beatles would have played in hamburg and the band we put together for that was dave groll on drums At the time he was with nirvana and mike mille samariam thirst and more From thirst more from sonnet youth and so the record company were expecting a grunge soundtrack to hackers And they said what what's this techno shit? And it was it was about a year later that a lot of these bands appeared on the train spotting soundtrack But because of that we didn't release the album. They would we couldn't get a record deal And and and when this when the cd came out it came out made by this company called edel who was a small record company in england and then they did hackers 2 and hackers 3 And hackers 2 and hackers 3 as cds did so well That there was a movie that came out in america and they called it hackers 2 It wasn't called hackers 2 it was called something else Take down the kevin mitnick story right 2000. Yeah, and then they just put as a sub they put as a subtitle hackers 2 So this would be the first time that we've got a proper soundtrack, you know first time released on vinyl I'm really excited about that. Let's definitely about it very good I just want to I just want to say Thanks so much for inviting us this festival and thank you guys for giving such a warm reception. It's it's humbling. It really is humbling And jade thanks so much for your interest and your support as well And it's been a pleasure meeting you too. Absolutely pleasure to have you a real honor for everyone here now Would you do the honors of choosing who gets this absurdly nice bottle of whiskey? that I sort of Don't want to give away, but Do they have to let you taste it? Do they have to give you the first taste? whiskey leaks millaways whiskey leaks So We can't see anything from here. Um, did anyone Have a costume wish should we should people come up on stage? Yeah, if anybody is in a hackers costume, can they come up if you want to uh, Someone pointed out on twitter very correctly if you would like a non-alcoholic prize We have a few uh raspberry pi powered computers pi tops with a nice power rail very nice Yeah, if you want to uh, just come on up if or if you don't want to maybe over there or something And you should Come on come on down come on come on Yes Anybody else coming forward if you you win if you're dressed as the Gibson Very good Yeah, there's got to be somebody else No, is that it? I saw somebody looking like acid burn walking around i'm sure Oh my god, this is so difficult. I think this is this is more difficult than directing a movie Do you think we do you think the audience should decide? Yeah, yeah, yeah for sure Yeah, yeah, whiskey leaks. Okay, so For the for the first contestant. I don't know whether you agree jake. I think the two women It's uh, it's gonna be a clap-off agreed Okay, one more time for What's your name? Hannah for Hannah And what's your name? One Meg Okay, it's very very tight, but I think I agree with the audience's Conclusion verdict. It's Hannah. Thank you And thank you again here ladies gentlemen Can I just have one big massive round of applause for jake davis and Ian softly? So say we are so honored for them to have taken the time out of their busy hacking schedule To come and visit us and spend time with this evening. It really is an honor For the rest of you. I thank you so much for coming along and packing this entire place out We're really honored. I'm sure Ian's been delighted by you all all coming along We're about to show 10 man in about five minutes if you want to hang around for a little bit more And also if you want to actually live in the whole hackers World that you need to get over to cybar in the null sector over there because it's just like walking straight in there Final thing I'll say is tomorrow night. We're showing hidden figures at eight o'clock and about 20% Caesar sings the blues and if you haven't seen that you haven't lived Thank you so much for coming along again and you have a great night at emf. Love you all


Live from Washington D.C., it's theCUBE. Covering AWS Public Sector Summit. Brought to you by Amazon Web Services. Welcome back everyone to theCUBE's live coverage of the AWS Public Sector Summit here in our nation's capital. I'm your host, Rebecca Knight, co-hosting with John Furrier. We have two guests for this segment. We have George Gagne. He is the Chief Information Officer at Defense, POWMIA Accounting Agency. Welcome, George. And we have Christopher McDermott, who is the CDO of the POWMIA Accounting Agency. Welcome, Chris. Thank you. Thank you both so much for coming on the show. Thank you. So I want to start with you, George. Why don't you tell our viewers a little bit about the POWMIA Accounting Agency? Sure. So the mission has been around for decades actually. In 2015, Secretary of Defense Hagel looked at the accounting community as a whole and for efficiency gains, made decision to consolidate some of the accounting community into a single organization. And they took the former JPEC, which was a direct reporting unit to Paycom out of Hawaii, which was the operational arm of the accounting community responsible for research, investigation, recovery, and identification. They took that organization. They looked at the policy portion of the organization, which is here in Crystal City, DPMO. And then they took another part of the organization, our Life Sciences Support Equipment Laboratory in Dayton, Ohio, and consolidated that to make the Defense POWMIA Accounting Agency under the Office of Secretary of Defense for Policy. So that was step one. Our mission is the fullest possible accounting of missing U.S. personnel to their families and to our nation. That's our mission. We have approximately 82,000 Americans missing from our past conflicts of service members from World War II, Korea, Vietnam, and the Cold War. When you look at the demographics of that, we have approximately 1,600 still missing from the Vietnam conflict. We have just over 100 missing, still missing from the Cold War conflict. We have approximately 7,700 still missing from the Korean War, and the remainder are from World War II. So, you know, one of the challenges when our organization was first formed was we had three different organizations, all had different reporting chains. They had their own cultures, disparate cultures, disparate systems, disparate processes, and step one of that was to get everybody on the same backbone and the same network. Step two to that was to look at all those on-prem legacy systems that we had across our environment and look at the consolidation of that. And because our organization is so geographically dispersed, I just mentioned three. We also have a laboratory in off of Nebraska. We have detachments in Southeast Asia, Thailand, Vietnam, Laos, and we have a detachment in Germany. And we're highly mobile. We conduct about this year, we're planned to do 84 missions around the world, 34 countries, and those missions last 30 to 45 day increments. So, highly mobile, very globally diverse organization. So, when we looked at that environment, obviously we knew the first step after we got everybody on one network was to look to cloud architectures and models in order to be able to communicate, coordinate, and collaborate. So, we developed a case management system that consists of a business intelligence software along with some enterprise content software coupled with some forensics software for our laboratory staff that make up what we call our case management system that's cloud hosted. So, business challenges, the consolidation, the reset or set up for the mission, but then the data types, it's a different kind of data problem to work to achieve the outcomes you're looking for. Christopher, talk about that dynamic because you know, this is historical different types of data. That's right, and a lot of our data started as IBM punch cards or it started from paper files. When I started the work, we were still looking things up on microfiche and microfilm. So, we've been working on an aggressive program to get all that kind of data digitized, but then we have to make it accessible. And we also had, as George was saying, multiple different organizations doing similar work, so you had a lot of duplication of the same information, but it kept in different structures, searchable in different pathways. So, we have to bring all of that together and make it accessible so that the government can all be on the same page. Because again, as George said, there's a large number of cases that we potentially could work on, but we have to be able to triage that down to the ones that have the best opportunity for us to use our current methods to solve. So, rather than look for all 82,000 at once, we want to be able to navigate through that data and find the cases that have the most likelihood of success. So, where do you even begin? What's the data that you're looking at? What have you seen have had the best indicators for success of finding those people who are prisoners of war or are missing in action? Well, for some degrees, as George said, our mission's been going on for decades. So, a lot of the files that we're working from today were created at the time of the incidents. For the Vietnam cases, we have a lot of continuity. So, we're still working on the leads that are the strongest out of that set. And we still send multiple teams a year into Vietnam and Laos, Cambodia. And that's where you're trying to build upon the previous investigations. But that's also where, if those investigations were done in the 70s or the 80s, we have to then surface what's actionable out of that information. Which pathways have we tried that didn't pay off? So, a lot of it is what can we reanalyze today? What new techniques can we bring? Can we bring in remote sensing data? Can we bring in GIS applications to analyze? Where's the best scenario for resolving these cases after all this time? I mean, it's interesting. One of the things we hear from the Amazon, I mean, we've done so many interviews with Amazon executives, we kind of know their messaging. So, here's one of them. Eliminate the undifferentiated heavy lifting. You hear that a lot, right? So, there might be a lot of that here. And then, Teresa had a slide up today talking about Colbaul and Mainfreeze, talking about punch cards. So, you have a lot of data that's different types, older data. So, it's a true digitization project that you got to enable. As well as other complexity. Absolutely. When the agency was formed in 2015, we really began the process of an information modernization effort across the organization. Because like I said, these were legacy on-prem systems that were their systems of record that had specific ways and didn't really have the ability to share the data, collaborate, coordinate, and communicate. So, it was a heavy lift across the board getting everybody on one backbone. But then, going through an agency information modernization evolution, if you will, that we're still working our way through because we're so mobile-ly diversified as well, our field communications capability and reach back into the cloud and being able to access that data from geographical locations around the world. Whether it's in the Himalayas, whether it's in Vietnam, whether it's in Papua New Guinea, wherever we may be, not just our fixed locations. George and Christopher, if you each could comment for our audience, I'd love to get this on the record, so you guys are really doing a great modernization project. Talk about, if you each could talk about key learnings and it could be from scar tissue, it could be from pain and suffering to an epiphany or some breakthrough. What were some of the key learnings as you went through the modernization? Could you share some from a CIO perspective and from a CDO perspective? Well, I'll give you a couple takeaways of what I thought I think we did well in some areas that I thought that we could have done better. And for us, as we looked at building our case management system, I think step one of defining our problem statement, you know, it was years in planning before we actually took steps to actually start building our infrastructure in the Amazon cloud or our applications. But building and defining that problem statement, we took some time to really take a look at that because of the difference in cultures from the disparate organizations and our processes, so on and so forth. Defining that problem statement was critical to our success in moving forward. I'd say one of the areas that I say that we could have done better is probably associated with communication and stakeholder buy-in. Because we're so geographically dispersed and highly mobile, getting the word out to everybody and all those geographical locations and all those time zones with our workforce that's out in the field a lot at 30 to 45 days at a time, three or four missions a year, sometimes more. It certainly made it difficult to get part of that, get that messaging out with some of that stakeholder buy-in. And I think probably moving forward and something we still deal with regarding challenges is data hygiene and that's, for us, something else I think we did really well was we established the CDO role within our organization because it's no longer about the systems that are used to process and store the data. It's really about the data and who better to know the data but our data owners, not custodians and our chief data officer and our data governance council that was established. This is for your learnings, takeaways. And that's what we're trying to build upon is you define your problem statement but the pathway there is you have to get results in front of the end users. You have to get them to the people who are doing the work so that you can keep guiding it toward the solution that actually meets all the needs as well as build something that can innovate continuously over time because the technology space is changing so quickly and dynamically that the more we can surface our problem set the more help we can get to find ways to navigate through that. So one of the things you said is that you're using data to look at the past where so many of the guests we're talking to today and so many of the people here at the summit are talking about using data to predict the future. And are you able to look at your data sets from the past and then also sort of say, and this is how we could prevent more PODL, I mean are you thinking at all, are you looking at the future at all with your data? Certainly, especially from our laboratory science perspective, we have probably the most advanced human identification capability in the world and recovery and so all of those lessons really go a long ways to what information needs to be accessible and actionable for us to be able to recover individuals in those circumstances and make those identifications as quickly as possible. But at the same time, the cases that we're working on are the hardest ones, the ones that are still left. But each success that we have teaches us something that can then be applied going forward. What is the human side of your job like?  How do you manage those two sort of really two important parts of your job and how do you think about that? I will say that it does amp up the emotional quotient of our agency and everybody really feels passionately about all the work that they do. About 10 times a year, our agency meets with family members of the missing at different locations around the country and those are really powerful reminders of why we're doing this and you do get a lot of gratitude but at the same time, each case that's waiting still, that's the one that matters to them. And you see that in the passion our agency brings to the data questions and how quickly they want us to progress. It's never fast enough, there's always another case to pursue. So that definitely adds a lot to it but it is very meaningful when we can help tell that story and even for a case where we may never have the answers, being able to say, this is what the government knows about your case and these are the efforts that have been undertaken to this point. In fact, there's an effort going on, it's really a wonderful thing for everybody involved, good outcomes can count from that. The interesting angle as a techie, IT, former IT, techie back in the day in the 80s, 90s. I can't help but marvel at your perspective and your project because your historians in a way too, you got type punch cards. You know, you got, I never used punch cards. I mean I was the first generation post-punch cards but you have a historical view of IT state-of-the-art at the time of the data you're working with and you have to make that data actionable in an outcome scenario, workload, work stream for today. Another example we have is we're reclaiming chest x-rays that they did for induction when guys were screened for tuberculosis when they came into service. We're able to use those x-rays now for comparison with the remains that are recovered from the field. So you guys are really digging into the history of IT. So I'd love to get your perspective. I mean to me, I marvel and I've always been critical of Washington's slowness with respect to cloud but you see it catch up now with the tailwinds here with cloud and Amazon now, Microsoft's coming in with AI and you kind of seeing the visibility at least to value. As you look back at the industry of federal, state, local governments and public sector over the years, what's your view of the current state of the union of modernization? Because it seems to be renaissance. Yeah. Yeah, I would say the analogy I would give you, it's similar to that of the industrial revolutions we went through in the early 20th century but it's more about the technology revolution that we're going through now. That's how I'd probably characterize it. If I were to look back and tell my children's children about, hey, the advent of technology and that progression of where we're at, cloud architecture certainly take down geographical barriers that before were problems for us. Now we're able to overcome those. We can't overcome the time zone barriers but certainly the geographical barriers of separation of an organization with cloud computing has certainly changed. Do you see your peers within the government sector, other agencies kind of catching wind of this going, wow, I could really change the game and will it be a step function in your kind of mind or do you kind of have to project kind of for where we are? Is it going to be a small improvement, a step function? What do you guys see? What's the sentiment around town? I'm from Hawaii so Chris probably has a better perspective of that with some of our sister organizations here in town. But I would say there's more and more organizations that are adopting cloud architectures and understanding very few organizations now that are co-located in one facility in one location. Right, you take a look at telework today, cost of doing business, remote accessibility regardless of where you're at. So I say it's a force multiplier by far for any line of business, whatever it is public sector, federal government or whatever but it certainly enhanced our capabilities and it's a force multiplier for us. And I think that's where the expectation increasingly is that the data should be available and I should be able to act on it wherever I am whenever the opportunity arises. And that's where the more we can democratize our ability to get the data out to our partners, to our teams in the field, the faster those answers can come through and the faster we can make decisions based upon the information we have, not just the process that we follow. And it feeds the creativity and the work product of the actors involved, getting the data out there. Horting it, wall guarding it, siloing it. Right, yeah, becoming the lone expert on the sack of papers in the file cabinet, doesn't have as much power as getting that data accessible to a much broader swath and everybody can contribute. We're doing our part. That's right, open sourcing it right here. That's right. To your point, death by PowerPoint, I'm sure you've heard that before, right? Well, business intelligence software, now by the click of a button, reduces the level of effort for manpower and resources to put together slide decks where business intelligence software can reach out to those structured data platforms and pull out the data that you want at a click of a button and build those presentations for you on the fly. Exactly. Think about, I mean, if that's not a force multiplier and advances in technology, I think the biggest thing is we understand as humans how to exploit and leverage the technologies and the capabilities. Because I still don't think we've fully grasped the potential of technology and how it can be leveraged to empower us. That's great insight and really respect what you guys do, love your mission. Thanks for sharing. Yeah, thanks so much for coming on the show. Thank you for having us. I'm Rebecca Knight for John Furrier. We will have much more coming up tomorrow on the AWS Public Secretary Summit here in Washington DC.


Hello everybody, Andrea Majeski here. I have just updated the website so I thought that I would hop on to show everybody what that looks like. Hopefully this will be even easier to sort of look at everything that dental L mobile hygiene provides. You will notice on the left hand side now I do list the majority of the services that I provide with the estimate on prices. You can kind of read some articles as well if you like. So let's just say you wanted to read about how black coffee causes tooth decay. You just have to click on that little image and it will take you to the rest of the articles that I do have. If you wanted to click on any of the other ones, you just have to look at the archives down here and it will show you guys other articles that I have as well. Back to the home page here. You can now also read up a little more about dental L mobile hygiene and if you guys wanted to book an appointment online, you can now do so up at the top here just by clicking. You can either send me an email to book or to book solely online. Just click the book online at the top and it will take you to another website. Just enter in if you're a new patient or if you're an existing patient and it will show you guys which options I do have available. So let's say you wanted to book a teeth cleaning, just kind of click on that and it will show you guys all of the different options for the morning appointments, afternoon or evening. If you guys wanted to scroll through look at further in the month, same type of thing. Back to the home page again. I now do offer a corporate dental day at your office. So if this is something you would like me to do, let me know. It's actually pretty exciting because I can come to your office and either do teeth cleanings or whitening for anybody who is interested in doing that. I would just set up in either a workspace somewhere or a conference room and see pretty much everybody who wants it. Typically appointments are about half an hour for teeth whitening and for a cleaning it will take about one hour. That's it. So nice and easy. And if you guys haven't yet, if you have seen me before, please take time to talk about how you did like your experience. So that way more and more people can learn about dental L mobile hygiene and they will soon start to realize how awesome this is and how convenient as well. So you can just click down at the bottom here. If you wanted to leave a review on Facebook, just click the one that says Facebook. It will take you to another website. And if you want to leave a Google review also, that would be excellent. Just click on Google at the bottom and then you can write the review over to the right hand side. Just click on right review right here and that would be amazing. Thank you guys so much. If you have any questions, please let me know and hopefully you guys all at the new website. This is just basically the main page here but you can obviously go to the about section. Learn a little bit more about me if you like. You can go to services as well where I talk a little bit more about what I do. You can even click on before and after a teeth cleaning and it can kind of show you guys some different photos of before the teeth were cleaned and afterwards. You can even move through it a little bit quicker if you want to see more or maybe I just have the two on here. I can't remember but I do talk about sort of what this entails as well. And obviously the book online feature which I had shown you guys earlier if you guys want to book online. So thank you guys so much for listening. Any questions, please do not hesitate to let me know anytime and I will hopefully see you all sometime soon.


Definitely a frustrating night for me today. I mean, I lost the game, you know, and Gareth called through a great game and I lost that for him.  I think I was missing with my pitches, you know, and yeah, tough one. The same time you got to look at it, you know, do the best you can to learn from it and move on from it. You mentioned, Jonathan, missing with your pitches. Why do you think you were a tick off tonight? I think my sinker wasn't moving the way I would like it to move. I think my sinker wasn't moving the way I would like it to move. It was staying more in the zone, you know, so if I have to pinpoint something I would say, you know, that would sit tonight. My sinker wasn't as sharp as it has been before.  No, not at all. Not at all. I'm used to pitching without using anything, you know. It was not a problem for me. As you know, it's going to be part of the routine now for umpires to go and check the pitcher. I don't mind that they can check me any pitch, any inning, it doesn't matter. So it definitely did not impact me in any way.


The Holy Grail layout. We've all seen a website or two that looks exactly like this at some point. We've got your header, your footer, your left sidebar over here, your main content, and then a right sidebar. We can write all of this in one line of code using grid template. So this allows us to write the grid template rows and columns at the same time. It's also super responsive. Again, you see this auto content taking up what we are specifying here, and then this main content taking up the 1FR. What we are specifying here is grid template with auto 1FR for this middle space and then auto for the footer. And then we've got our columns of auto 1FR and auto. So you get the Holy Grail layout. This is not exactly one line. I mean, all of these, you know, you have a little bit more to add. You can then specify grid columns and rows. So here I'm specifying what grid column I'm placing the header in. I'm going all the way across all three. So one slash four, and then the left side from one to two, this main section going from two to three, and then the right side is from three to four. And then for that footer, it's going all the way across just like the header. You can write all of your layouts in one line using


what's going on guys it's your boy dpj here today we're gonna have a destiny video only today's destiny video I'm gonna run you guys through my night for loot results for the past week now getting straight into the video starting with my hunter and my hunter I got a legendary engram nothing special whatsoever easing out as you can see got the no lambion this was actually his first time he ever had the no lambion how incredible is that dude gets hot moons in his first couple of days playing on ps4 gets gala horns for his first couple of days playing on ps4 but can't land himself a no lambion on his Xbox when he has like 2,500 hours played absolutely insane but he got it here and he absolutely hates the weapon no surprise there whatsoever okay moving on to my warlock I got the plan C fusion rifle exotic but the tenth one I've got from a nightfall in the past few months absolutely ridiculous this game just loves giving me the damn plan C I don't even use the ones I've got now why are you giving me more I don't need this shit give me another icebreaker I'll be super happy as you can see S.O.F. kill switch got the void van investment warlock chest armor this bad boy was offering a hundred and sixty eight strength not bad whatsoever moving on to my time which I recorded live for you guys which I will link in the video description if you guys do want to see me solo last week's nightfall live and I got the midi multi tool exotic scout rifle now I believe this will be one of the best PvP weapons when a 2.0 patch drops I really do I mean scout rifles are getting a slight buff in this 2.0 patch making them the best weapon for long distance besides sniper rifles I mean I am so fed up of losing gun fighters at long range when I'm using my vision of confluence when I'm using my Fanger VU when I'm using my midi multi tool when I land three or four headshots and I get killed with two from the four on the cross map I cannot wait for the 2.0 patch to drop and balance things out I really can't but guys that is what I got nightfall loot wise over all three of my characters for the past week tell me down below what you guys got did you get anything you want did you get anything you need let me know down below thanks for stopping by as always do drop a like I do appreciate the support and I'll catch you in the next one peace out until next time peace