From Washington, DC, it's theCUBE, covering ScienceLogic Symposium 2019, brought to you by ScienceLogic. Hi, I'm Stu Miniman, and this is theCUBE's coverage of ScienceLogic Symposium 2019, here at the Ritz-Carlton in Washington, DC. About 460 people here. The event's grown about 50%. I've been digging in with a lot of the practitioners, the technical people, as well as some of the partners. And for this session, I'm happy to welcome the program, first-to-first-time guest, Syrenda, who is the Vice President and CTO for Automation in IBM's Global Technology Services. And joining us also is Dave Link, who's the Co-Founder and CEO of ScienceLogic. Gentlemen, thank you so much for joining us. Thank you for having us. All right, so Syrenda, let's start with you. Anybody that knows IBM, services at the core of your business, primary driver, large number of the presenter or the employees at IBM are there, you've got automation in your title, so let's flesh out a little bit for us. You're part of the organization and your role there. All right, so as you pointed out, IBM, a big part of IBM is services. It's a large component. And the two major parts of that, and though we come together as one in terms of IBM services, one is much more focused on infrastructure services and the other one on business services. So the automation I'm dealing with primarily is in the infrastructure services area, which means all the way from resources you have in a person's data center, going into now much more, of course, in a hybrid environment, hybrid multicloud, with different clouds out there, including our own, and providing the automation around that. And when we mean automation, we mean the things that we have to do to keep our clients' environments healthy from a availability and performance standpoint, making sure that that environment then, we respond to the changes that they need to the environment because it obviously evolves over time. We do that effectively and correctly. And certainly another very important part is to make sure that they're secure and compliant. So if you think of a Maslow's hierarchy of the things that IT operations has to do, that in a nutshell sums it up. That's what we do for our clients. So Dave, luckily we've got a one-on-one with you today to dig out lots of nuggets from the keynote and talk a bit about the company, but you talk about IT operations and one of the pieces, I've got infrastructure, I've got applications, ScienceLogic sits at an interesting place in this kind of heterogeneous, ever-changing world that we live in today. It does, and the world's changing quickly because the cloud's transforming the way people build applications. And that is causing a lot of applications to be refactored to take advantage of some of these technologies. The especially focused kind of global scale, we've seen them, we've used them, applications that we use on our phone. They require a different footprint and that requires then a different set of tools to manage an application that lives in the cloud and it also might live in a multi-cloud environment with some data coming from private clouds that populate information on public clouds. What we found is the tools industry is at a bit of a crossroads because the applications now need to be infrastructure aware, but the infrastructure could be served from a lot of different places, meaning that you've got lots of data sources to sort together and contextualize to understand how they relate to one another real time. And that's the challenge that we've been focused on solving for our customers. All right, Syringer, I'm wondering if we can get a little bit more to automation. And we talk automation, there's also, IBM used for a number of years, cognitive. And there was the analyst that spoke in the keynote this morning, he put cognitive as kind of this overarching umbrella and underneath that you had the AI and underneath that you had the machine learning and deep learning pieces there. Can you help tease out a little bit for IBM global services and newer customers? How do they think of the relationship between that ML, AI, cognitive piece and automation? So I think the way you laid it out, the way it was talked about this morning absolutely makes sense. So cognitive is a broad definition and then within that, of course, AI and there are different techniques within AI. Machine learning being one, natural language processing, natural language understanding, which are not as much statistically driven as being another type of AI. And we use all of these techniques to make our automation smarter. So oftentimes when you're trying to automate something, there can be very prescriptive type of automation. Say a particular event comes in and then you take a response to it. But then oftentimes you have situations where you have events, especially what Dave was talking about when an application is distributed, not just a classical distributed application, but now distributed over infrastructure you may have. Some of it may be running on the mainframe. Some of it actually running in different clouds. All of this comes together. You have events and signals coming from all of this and trying to reason over where a problem may be originating from because now you have a slow performance. What's the reason for the slow performance? Trying to do some degree of root cause determination, problem determination, that's where some of the smarts comes in in terms of how we actually want to be able to diagnose a problem. And then actually kick off maybe more diagnostics and eventually kick off actions to automatically fix that or give the practitioner the ability to fix that in an effective fashion. So that's one place. And the other areas, so that one type of machine learning, shouldn't say one type, but generally machine learning techniques lend themselves to that. There's another arena, of course there's a lot of knowledge and information buried in tickets and knowledge documents and things like that. And to be able to extract from that the things that are most meaningful and that's where the natural language understanding comes in. And I carry that with the information that's coming from machines which is far more contextualized and to be able to reason over these two together and be able to make decisions. So that's where the automation. I wonder if we can actually let some of those terms, I want to up level a little bit. All right, sorry. I hear knowledge, I hear information. It's the core of everything that people are doing these today, data. And what I heard and was really illuminated to me listening to what I've seen of science logic is that data collection and leveraging and unlocking value of data is such an important piece of what they are doing. From an IBM standpoint and your customers where does data fit into that whole discussion? How do things like science logic fit in the overall portfolio of solutions that you're helping customers through either managed or deploying and services? So definitely in the ITOps arena, a big part of ITOps at the heart of it really is monitoring and keeping track of systems. So all sorts of systems throw off a lot of data whether it's log data, real-time performance data, events that are happening, monitoring of the performance of the application. And that's tons and tons of data. And that's where a platform like science logic comes in as a monitoring system with capabilities to do what we call also event management. And in the old days, actually you probably would have thought about monitoring event management and logs as somewhat different things. These worlds are collapsing together a bit more. And so this is where science logic has a platform that lends itself to a marriage of these spaces in that sense. And then that would feed a downstream automation system of informing it what actions to take. Yeah. Dave, you want to comment on that? I've got some follow-ups too. But yeah, there's many areas of automation. There's layers of automation. And I think Syrenja's worked with customers over a storied career to help them through the different layer cakes of automation. You have automation related to provisioning systems. The provision, and in some case provision based on capacity analytics. There's automation based on analysis of a root cause. And then once you know it, conducting other layers of automation to augment the root cause with other insights so that when you send up a case or a ticket, it's not just the event, but other information that somebody would have to go and do after they get the event to figure out what's going on. So you do that at time of event. That's another automation layer. And then the final automation layer is if you know predictably about how to solve the problem, just going ahead. If you have 99% confidence that you can solve it based on these use case conditions, just solve it. So when you look at the different layers of automation, science logic is in some cases a data engine to get accurate, clean data to make the right decisions. And in other cases we'll kick off automations in other tools. In some cases we'll automate into ecosystem platforms whether it's a ticketing system, a service desk system, notification systems that augment our platform. So all those layers really have to work together real time to create service assurance that IBM's customers expect. They expect perfection. They expect the excellence, the brand that IBM presents means it just works. And so you've got to have the right tooling in place and the right automation layers to deliver that kind of service quality. Yeah, Dave, I've been one of the things that's really impressed me is that the balance between on the one hand, we've talked to customers that take many, many tools and replace it with science logic. But we understand that there is no one single pane of glass or one tool to rule them all. The theme of the shows, you get the superheroes together because it takes a team.  I remember SNMP was going to solve everything for us. But there's a lot of focus on all the integrations that work, so if you've got your APM tools, your ITSM tools, or things that you're doing in the cloud, or it's the API economy today. So balancing that, you want to provide the solutions for your customers, but you're going to work with many of the things that they have. It's been an interesting balance to watch. Yeah, I think that's the one thing that we've realized over the years. You can't rip and replace years and years of work that's been done for a good reason. I did hear today that one of our new customers is replacing a record 51 tools with our product. But a lot of these might be shadow IT tools that they've built on top of special instrumentation they might have for specific use cases or applications or a reason that a subject matter expert would apply another tool, another automation. So the thing that we've realized is that you've got to pull data from so many sources today to get machine learning, artificial intelligence is only as good as the data that it's making those decisions upon. So you've got to pull data from many different sources, understand how they relate to one another, and then make the right recommendations so that you get that smooth service assurance that everybody's shooting for. And in a time where systems are ephemeral, where they're coming and going and moving around a lot, that's compounding the challenge that operations has not just in all the different technologies that make up the service, where those technologies are being delivered from, but the data sources that need to be mashed together in a common format to make intelligent decisions. And that's really the problem that we've been tackling. All right, surrender, I wonder if you can bring us inside your, you know, you talk to lots of enterprise customers and it helped share their voices to, you know, in this space, you know, not sure if they, they're probably not calling it AI ops there, but you know, some of the big challenges that they're facing, where you're helping them to meet those challenges and, you know, where science logic fits in. So certainly, yes, they probably won't talk about it that. They want to make sure that their applications are always up and performing the way they expect them to be. And at the same time, being responsive to changes because they need to respond to their business demands where the applications and what they have out there continually has to evolve, but at the same time be very available. So all the way from, even if you think about something as traditional as batch jobs, which you know, we have large processing of batch jobs, sometimes those things slow down and because now they're running through multiple systems and trying to understand the precedence and actions you take when a batch job is not running properly. As one, just one example, right? Then what actions we want, first diagnosing why it's not working well, is it because some upstream system is not providing it the data it needs, is it clogged up because it's waiting on instructions from some downstream system? And then how do you recover from this? Do you stop the thing, just kill it? Or do you have to then understand what downstream further subsequent batch jobs need to be, or other jobs will be impacted because you kill this one? And all of that planning needs to be done in some fashion and the actions taken such that we, if we have to take an action because something has failed, we take the right kind of action. So that's one type of thing where it matters for clients. Certainly performance is one that matters a lot and even on the most modern of applications because it may be an application that's entirely sitting on the cloud, but it's using five or 10 different SaaS providers. Understanding which of those interactions may be causing a performance issue is a challenge because you need to be able to diagnose that and take some actions against that. Maybe it's the login or the ID and management service that you're getting from somewhere else and understanding if they have any issues. So whether that provider is providing the right kind of monitoring or information about their system such that you can reason over it to understand, okay, my service, which is dependent on this other service is actually being impacted. And all these kind of things, it's a lot of data and these need to come together and that's where the platform, something like ScienceLogic would come into play. And then taking actions on top of that is now where a platform also starts to matter because you start to develop different types of what we call content. So we distinguish the space between an automation platform or a framework plus and the content you need to have there. In ScienceLogic, they talk about power packs and these things you need to have that essentially call out the workflows of the kind of actions you need to take when you have the following signature of a certain bundle of events that have come together and you've reasoned over it to say, okay, this is what I need to do. And that's where a lot of our focus is to make sure that we have the right content to make sure that our client's applications stay healthy. Did that get to, I think, build on what you were talking about? Absolutely, yes, you've got, it's this confluence of know-how and intelligence from working with customers, solving problems for them and being proactive against the applications that really run their business. And that means you're constantly adjusting. These networks, I think, surrender has said it before, they're like living organisms. Based on load, based on so many factors, they're not stagnant, they're changing all the time and thus you need the right tools to understand not just anomalies, what's different, but the new technologies that come into augmenting solutions and enhancing them and how that affects the whole service delivery cadence. Yeah, this is surrender, I want to give you the final word. One of the things that I found heartening when I look at this big wave of AI that's been coming is there's been good focus on what kind of business outcomes customers are having, because back in the big data wave, remember we did surveys and it was like, okay, what's the most common use case? And it was custom. And what you don't want to have is a science project. You actually want to get things done. So any guidance you can give is to, I understand we're still early in a lot of these deployments and rollouts, but what are you seeing out there? What are some of the kind of lighthouse use cases? So certainly for us, right, we've been at using data for a while now to improve the service assurance for our clients. And I'll be talking about this tomorrow a bit. One of the things we've done is we've found that now in terms of the events and incidents that we deal with, we can automatically respond with essentially no human interference or involvement, I should say, about 55% of them. And a lot of this is because we have an engine behind it where we get data from multiple different sources. So monitoring event data, configuration data of the systems that matter, tickets, not just incident tickets, but change tickets and all of these things. And a lot of that's unstructured information. And you essentially make decisions over this and say, okay, I know I've seen this kind of event before in these other situations, and I can identify an automation, whether it's a PowerPack or an Automata, which an Ansible module, playbook, that has worked in this situation before in another client. And these two situations are similar enough, such that I can now say with these kind of events coming in or group of events, I can respond to it in this particular fashion. And that's how we keep pushing the envelope in terms of driving more and more automation and automated response such that the, I would say, certainly the easy or the trivial kinds of, I shouldn't say trivial, but the easy kinds of events and monitoring, things we see in monitoring are being taken care of, even the more somewhat moderate ones where file systems are filling out for some unknown reasons. We know how to act on them. Some services are going down in some strange ways. We know how to act on them to getting to even more complex things like the batch job type of thing. I, example I gave you, because those can be, some really pernicious things can be happening in a broad network. And we have to be able to diagnose that problem, hopefully with smarts, to be able to fix that. And into this, we bring in lots of different techniques. When you have the incident tickets, change tickets and all of that, that's unstructured information. We need to reason over that using natural language understanding to pick out the right, I'm getting a bit technical here. You know, verb non-pairs that matter that say, okay, this probably led to these kind of incidents downstream from typical changes in another client in a similar environment. Can we see that? And can we then do something proactively in this case? So those are all the different places that we're bringing in AI, call it whatever you want, AI ML, into a very practical environment of improving certainly how we respond to the incidents that we have in our clients' environments. Understanding when I talked about the next level, changes when people are making changes to systems, understanding the risk associated with that change based on all the learning that we have because we're a very large service provider with essentially approximately 1,000 clients. We get learning over a very diverse and heterogeneous experience and we reason over that to understand, okay, how risky is this change? And all the way into the compliance arena, understanding how much risk there is in the environment that our client's facing because they're not keeping up with patches or configurations for security parameters that are not as optimal as they could be. All right, well, surrender, really appreciate you sharing a glimpse into some of your customers and the opportunities that they're facing. Thanks so much for joining us. All right, and Dave, thank you. We'll be talking a little bit more later. Great, thanks for having me. All right, and thank you as always for watching. I'm Stu Miniman and thanks for watching theCUBE. Thank you.


Behind me are ministers from more than 30 countries who have been meeting to discuss how they have been implementing the WIZ's action lines and also what they can learn from each other. It is every single person's role to make sure that the virtual world remains a space where we want to be but it's also the responsibility of the private sector and also governments to make sure that every single person knows how to use digital tools and technology beneficially and well. Now that we're seeing the gaps that are prevalent as the connectivity, as the digitalization is being rolled out government actually will have to play a very vital role in laying out the necessary policy and guidance in terms of rules of conduct. Elsewhere, other crucial meetings on the WIZ's action lines continued. While internet access has grown worldwide, vast areas of the globe are still being left behind. This high level policy session turned to trying to find solutions. One representative from the many NGOs gathered here thinks that in many countries in Africa the private sector is too focused on profitability rather than on the public good of internet access for all and that needs to change. The return on investment in Africa is only about 3% of that what it is in Europe. Then you immediately understand why you wouldn't invest in Africa if you as a telecom want to have return on investment. But it should be a human right to have access to information on the internet like access to governmental information, access to health information, access to education. Of course this forum is not just about intense rounds of meetings. It's about creating relationships and bonding and evening yoga sessions for all create well-being and build relationships. We've been in this hectic session so obviously I'll be a bit relaxed after it and internalizing everything that we've been dealing with the whole day today. Relaxed and rejuvenated the wisest forum participants are now ready for the last two days of action-packed activity. So join us tomorrow for more highlights.


T F N N headline news update Okay, folks Larry Pesepeno mid-afternoon update for T F N N folks I put some pictures up here showing you what the storm looked like here in Tucson yesterday It was one of the worst one of the top five in the hundred and thirty some years They've been keeping weather records, but boy, I'll tell you it was a real real doozy here we have a charcoal grill double grill and That turned it over. I mean that thing weighs several hundred pounds The the lawn furniture and stuff they were it was thrown into the windows You know, I have these glass sliding doors that they're you know high-grade that they're supposed to be bullet not bullet proof But shatter proof and that boy, it's amazing what happened. I didn't have much damage No water damage or anything but not lost all electricity for a little over 15 hours It finally came on it around. Oh, I think just around four o'clock this morning for an hour telling us So you had one hour to charge your phones and your oxygen and machines And then they'll be off for another few hours and it was all for another half hour So later and then they alerted us that the lines were up and running so everything was okay So made it through okay We lost a bunch of trees in the neighborhood and stuff, but folks This I'll tell you what well, you can see what the markets are doing your 300 points up in the Dow Jones 25 or 30 in the S&P Nasdaq has come back to be up on the day after being down Russell is up Treasury bonds Treasury notes basically unchanged We got the US dollar has strengthened Which was not a surprise to us because we've been watching for potential high in that British pound up there at that 130 190 level which has worked out pretty good and also the fact that the euro has finally maybe Finally maybe and we'll talk about it made a top up in here. So just a lot of things that are going on One of the let's see if I get my clock, right? So I make sure I get this said Shane Smolian will be our guest at the break And one of the things I'm going to cover when we come back From the break which is in a few minutes. I might be able to do it right now One of the toughest things is a trader is to know when to set back and when to be careful because I have been through so much emotional stuff Over the past 48 hours. So at least three days of emotional stuff that it's just truly It's it's rocked my world as they say in the trade anyway I'll get back to that covered at the top of the hour So live every day in an attitude of gratitude and may God bless and I please hope you'll stay with us For a trade what you see what's coming up in about three minutes. We'll be right back


What's going on guys? Today I am back with another Destiny Top 5 video. Thanks for stopping by again and I appreciate you being here. Today we have Top 5 Lucky's PvP Plays of the Week. But you guys want to test your luck? Do you want to win some epic loot? If so, stay tuned until the end to find out more. Okay, so in at number 5 we have a clip sent in by Gizzy Matfizzy. Where do you think you're going lad? In at number 4 we have a clip sent in by Kanjo. To be honest, I don't even know what happened here. In at number 3 we have a clip sent in by Alistar Asmyth. The directional change of that shield was absolutely amazing. In at number 1 we have a clip sent in by JayWolf805. Another hammer clip you must be thinking about what's luckier than the last clip. This one certainly is. And guys, that is the end of Top 5 Lucky's Plays of the Week. If you enjoyed the video, leaving a like really does help me out. If you want to be in with a chance of winning some epic loot, simply drop a like in the video and leave a comment down below. I have emblem codes, sparrow codes, gift cards and much much more. Winners are picked and announced on my Discord server. Links within the video description. So go join if you haven't already. But guys, thanks for stopping by as always and hopefully I will see you on that next video.


Well, we are continuing where we left off last week, building our arcade game controller here for my daughter's birthday, your little space command center. And here we have the joystick with the knob taken off, which would go right here. And the connection is very close to this hole right here. And let me drop something. If that's a problem, I can always cut off one of these corners. I did plug this into a computer, and I noticed this when I first bought them. So this is an arcade-style controller, which means it's not pressure-sensitive. Basically, there's four connections in here, up, down, left, and right. So it doesn't matter how hard or how soft you press it, it's either on or off. By default, there are two axes on this. Now, from a programming, from a software standpoint, you normally have axes 0, 1, 2, and 3, normally how they're labeled. This controller, left and right, is axes 0, and up and down is axes 2, or axes 2, however you say it. Skipping 1, which is normally up and down or front and back. So basically, most games that I'm going to use this on are probably going to have to be reprogrammed, which if it's any type of emulator for an arcade or Nintendo or something, it doesn't matter, because you're going to program it anyway. So I am going to put it in this way, so this is left and right, because that's the standard default, and this is up and down. And so I said I might have to cut off one of these corners, but there's plenty of screw holes here that I can use a dremel tool to cut off one of those corners and be fine. But today, what we're going to be working on is making the bottom box that's going to contain all our components, all our electronics. So as I've mentioned in the previous video, with the game controller in there, the joystick is going to be our deepest piece. It's about an inch and a half deep. So I'm going to make our bottom box two inches, which this is a scrap piece of what I have from another project, which actually is two inches already. So as I can see if I can put this here, it actually is perfect in height and actually almost in length, except we're going to need it shorter on this side. So basically I'm going to cut a piece of wood two inches deep that goes along this way, this way, this way, and this way. And then later on I'll create a bottom, probably with hinges, and then of course we'll screw in all our components. So let's see how far we get today. So as I like to mention, so the top of my game controller is a nicer piece of wood that I got. Actually, I bought it from Home Depot at a discounted rate because it was their scrap pile. And this is actually left over from other projects. I actually used that nice wood in a lot of different projects, and that's the last little piece of it. I worked out perfect for this project. The bottom half I'm using this type of wood, which is a very cheap type of wood. It's Fence Post from Home Depot. It's a little over a dollar for a five foot piece that's four inches wide. So I use this for a lot of projects. It's a very rough wood. It takes a lot of sanding, very cheap and great for little projects like this. So we should be able to box this whole thing in with half one of those, so it's 50 cents worth of wood. This piece is a little bit too wide, but once it's all nailed down, I'll use a sand or sand that down and it should be all smooth. So now I need to start thinking about making a hole for our USB cable that's going to go to our board. It's got a little connector, so I've got to make the hole big enough for this connector. It also has a little rubber stopper here. So at first glance, you'll notice that our little connector is wider than our rubber stopper. But that's okay because I can put the wires down and squeeze it through the hole. I don't need to make it big enough for this connection to fit through the hole that way. At this point, I think half an inch is way too big. A quarter inch is just about the same diameter as our wire. So if I go with a quarter inch drill bit and just wear it down so it's a little bigger of a hole, I think that should work out well.  Well, it is not the prettiest hole in the world, but it is big enough for my connector to fit through for the plug to fit into. That little hot glue when I'm all done will help hold that in place. And now for the front part, I'll break out the brad nailer. So I'm going to use one-inch nails to nail all this together. If you don't have a nail gun, obviously you can use regular nails or screws or even glue in many cases. I'm using this nail gun because, again, this is being given to a four-year-old who's probably going to be pretty rough with it. So I want to make sure it's as sturdy as can be. Actually, I just thought I probably should sand down some of these pieces before nailing together. It'll be easy. Of course, I'll give it a once-over in the very end. But to get these rough sides, it's going to be easier before they're shaped like a box. Wood is to nail because it's hard to tell when I'm nailing down where this piece of wood is. And so I knew, anytime I do this, I'm going to have some nails that miss.  So they're on the inside, so it doesn't make a difference. You're not going to see them, but I don't want any sharp things sticking out. As long as I have the Dremel tool out, I'm going to try to cut this corner off of the joystick plate since that will overlap with one of our buttons. And we have the other holes here to screw down. It's still very hot. It's not in the way of that button. Pretty good. What I'm going to do now is I'm going to sand down any rough edges, make all these edges kind of beveled with the sander. Then I'm going to use some compressed air to clean this all out so that I can paint it. Probably use compressed air to clean off the sawdust in my shop here and off my camera, which is kind of sawdust-y right now. And then we'll see how that paint I bought came out. That's supposed to be a metallic, shiny look to it. So here we go. I just remembered I wanted to put one of these LED matrix into the box. So before I paint it, I'm going to try to cut coal for that and hopefully not mess up this entire project that I've worked so hard on. Here we go. So since I've already put the walls on this, it's going to be a little hard to cut out that square. I think a Dremel tool might be best. And I have these rotary tool heads I bought a while back from my Dremel tool and have not used yet. So I'm going to give one of those a try. I've taken it all right, put it in my Dremel, and I'm going to try to not screw this project up. The first line, not perfectly straight, but it gave me a guide to where I can line up and draw the lines on this side. And I think I can get straighter lines with a jig saw. So that's what I'm going to use now. Well, with some very careful cuts, I cut it just right and got that little screen in there. So now I can have words scrolling across the screen while she's playing games. Or so I thought.  So originally I screwed drilled holes from the back to know where to cut out this square for the screen. This is one of the holes up there. I was supposed to cut this way, not this way. It's now in the way of the joystick. Let's see what I can do about that. Well, this just goes to show, no matter how hard you think you're trying, if you start getting tired, you're going to start messing up. Which means it's about time for me to stop for today. But you can see that the joystick is going to be in the way of that screen or the screen is going to be in the way of the joystick. As I said, with this controller, it seems like most games are going to have to program it anyway. So I think my best option is just to turn the joystick this way and then program it for games in that style. So yeah. That's what I'm going to have to do besides scrapping this and starting all over again. I'm trying to patch up that hole, which just isn't going to happen. So actually, probably this way, probably be best. So I didn't need to cut that piece off the joystick. But if it's perfectly like that, and still have room for our controller board here, and I want to put an ESP8266 for this screen, which might fit right there. If not, I can put it over there and just run the wires to it. So, or down here, it doesn't really matter. There's plenty of room for that sort of thing. Actually, right up there, I could mount it anyway. That's it for this week. Be sure to check out my Patreon page and my website. The links are in the description. I thank you for watching. I hope you have a great day. And be sure to subscribe so you can see how I mess up next week. Thanks and have a great day.


Hi everyone, Joe for jaspyscasebrakes.com coming at you with a solo pack break of 2019-20 Panini Mosaic, a basketball pack break number 28 with five basketball mixers spots being given away. So we'll do the break itself first and then at the end of the break we'll re-randomize your names and the top five names will win spots in that Devin Booker baller basketball mixers. Give away a Devin Booker card. Nice stuff. Check it out on jaspyscasebrakes.com. Big thanks to these folks in the break. We'll roll your, roll and randomize five and a four, nine times for the break. One, two, three, four, five, six, and ninth and final time mark down at Jernigan after nine, nine times for the teams, ninth and final time. After nine we've got the Charlotte murder hornets down to the Washington wizards. What happened to those murder hornets? Are we still tracking those? I think it's more important things came along. Alright, there's the group right here who has the Show Me Grizzlies. There it is. Tim Tyler, you have the Grizz in this. Show Me Pelicans, Brandon with the Pelicans. I don't know, it's a one, it's a solo pack break. I'm not expecting too much, but you never know. Alright, let's print. This rip, Jordan hopes, as one was found about an hour north view, they're coming. The murder hornets, dang, dang, good answer. Oh, do we have an autograph in this solo pack break? Wow, rookie scripts, RJ Barrett, New York Knicks, Brandon Woodards has the Knicks. That's definitely unexpected, did not expect an auto out of here. I think this might be the first auto I've pulled out of a solo pack break, or at least the first significant rookie auto I've pulled. That's awesome. Pink Camo, Dwight Powell, Goren Dragich, and Cam Reddish, nice pink Camo there. Chris Woods, Hawks, so the Wood Brothers, they're not brothers. One's a Woodard and one's just a Woods. Alright, well, let's see who's going to win those Mixer spots. So once again, top five. So let's grab Chris Woods down to Jernigan Dixon, let's pop those names in there, let's roll it, let's randomize it, top five after four, a hard four, good luck, one, two, three, and four. Now, I appreciate everybody getting in. I know these aren't easy to win, but thanks for trying to these six through 30 right there. So we have Jernigan, Robert, Asa, Quinten, and Mack. There you go. Top five right here. You are in that basketball mixer, which will most likely be Manana. So check us out then. Jaspiescasebreaks.com. We'll see you for the next break.


We are still sticking with Mada Sports here on Y254, telling you everything that has been happening and is still happening in the world of sports. Uganda decides and we are following up on that story, but it is the touch line and we are talking about everything sports. We are still hanging out with the pandit himself, Mark Solwaseke. Mr. Pandit We are going to talk about rugby for a time now, Mali. Ya, sure. Happy New Year. Thank you for inviting me. So, the world is on a standstill now. Uganda, the electing robotic yangolan is there. We have been talking about wokorachi, but how are you doing so far? And by there talking about Uganda decides. Ya, sir, an update coming in. Of course, the man serving as FAA President of Uganda, Moses Magogo, has been elected Budiope East Member of Parliament. It was all robot having schooled in Uganda. Tell us about Budiope. Do you know the place? Budiope. That has got to be somewhere in western Uganda. I'm not sure, I'm not certain about it. But I think now, that one tells us that people using sporting leadership positions to rise to politics is Mali Mkombu also trying to do that. You and development at the Kenya Rugby Union. And about time we catch up on what has been happening in the world of rugby here in Kenya and world of considering that the COVID-19 pandemic came in and disrupted everything. And rugby as a sport is noted back as others have been coming back very slowly. So, Mali Mkombu, what has been happening in your world? Well, the way you've said COVID actually has really taken a big toll for the game. But we are working out probably, the way you saw we were about to finish Kenya Cup last season. We were coming towards the playoffs but we were not able because of when the pandemic now striking in. But now we had to stop because of the government protocols and we find that now we had to adhere to the protocols. But now the government is allowing the game to be back. Now I've seen the national team they are training, the Olympic, the Lioness and the Shuiya. Yeah, they are back and training. Actually, that allows you to be the major talking point, preparedness. How are you preparing considering that the Olympics is this year also? Yeah, so the players are already in the camp and probably you've seen on the social media on how they are preparing and yesterday in fact NMS was there. We are doing the test, the coffee test. That's a good thing because now the government is also coming in a sense away to assist the game to be back fully. So they were preparing for Tokyo and we hope we'll be able to do well. And finally time is running despite of issues in Japan also. I've been following Japan media and the uncertainty is also about the Olympic in Japan and the other countries also across the world. And you see this time around our national teams led by Shuiya and Lioness have to defy our loads and perform surpass their previous performance. Yeah, what happened in Rio. So that's the target now and defending the coach probably. When a coach is preparing the team he also has to base on the past to see where the weakness was and where the strength and also look at the opponent probably you start the opponent. And I think they're working on that so that we'll be able to do well and get a gold. Knok might be really much also focusing on the team so that we can also be able to increase our talent in terms of the medals when it comes to Tokyo Olympic. And most of our opponents are keeping an eye on Kenya considering how we've performed very well at the international stage during HSBC World 7 series. The likes of Colin Sinjera one of the top tri-scorer. So most of our opponents must be keeping a keen development on Kenyan preparedness. And is that also probably going forward seeking to work in our favor? Yeah, yeah, you know 7th rugby and I've been a coach of 7 and I've won gold for Kenya in high school. And 7th is anybody's game and so you need to prepare well and get focus on it. Otherwise if the team realizes a sudden weakness in your side, they might capitalize on that and you lose. But I know what the coach are looking at, they are focusing on strengthening all the sides so that when it comes in our facing opponents in Tokyo, I will be okay. And probably they're also lining up a series of friendly matches so that we get ourselves where we are. That was the conversation that the team was to live for Spain. I think there had been an invitational tournament for the team in preparedness for the Olympics. Oh yeah, the way it's come out and that's an area of preparing for Olympics. So to go and play against other teams so it can be able to know how strong are you. You can be able to improve on your weakness and your strength also. So that you become an around team and when you go, you'll be okay. Osoro, you know there have been arguments surrounding the comparison contrasts between Kenya 7th not necessarily Kenya 7th, between 7th rugby and 15th with some saying that you know 7th is just cosmetics. Rugby itself is 15th. I know your response on the same has got some finality considering you have kissed a cold. I have played rugby at the big stage yourself. What do you think? Let's end it today this particular afternoon. I feel it is at the bed. I feel it is at the bed between 7th and 15th. 15th is very involving and you know that's 15th. That's what the rugby guys say it's real rugby. Because it involves a number of players, you have the backs and the forwards. Now the coaches probably sometimes they do have two coaches. Like now when you see what South Africans are doing in the current coach, the defense coach for the spring box when they won the World Cup in Tokyo in Japan. So we have the forwards and when you look at the forward of South Africa it was feared by the older teams. It was called a bomb squad. They could bring in the second substitution and they could make a big difference on the game. So the issue of 7th and 15th that's why I was saying 7th is anybody's game you think can play but 15th unless you put some professionalism in it. It's very hard to play. Actually talking about 15th last year Michael Tan Koteeno, the coach for KCB got a Ph.D. Oh ya black blood. Ya he got a Ph.D. Doctor on any tank. Ya quite a number of guys when rugby they've gone ahead and doing well so much in studies. So I think that was good for Tang and having played a big role towards Kenyan rugby in development of Kenyan rugby. I think we need to congratulate him for that. And now considering that it is the COVID-19 pandemic and everything is on a standstill more so in rugby how the players are faring on at the moment? Okay now that one depends with the clubs and also the coaches and like what we are doing with the 18 with Paul Murunga. We find that we've been keeping track with the players and also sending out the program for them. Then we monitor them through the online. And apart from that we also have the T&E which is going on and the government has restricted the contract part but see now the areas where we don't have contract the program have been running. And now we've been able to improve our capacity in terms of T&E. So that's in the times of our macho officials we have the coaches. There are also an S&C and the side of also medics so that when now we resume we'll be able to have enough personnel to be able to assist the game to run. But when you look at the side of the players it's the clubs and the coaches they are having probably their own program with the players. So just to keep in touch with the players. Malim, like you know in other sporting disciplines like volleyball the head coach of Malkia Strikas his name is Paul Bitok has been making a follow up on his players online mechanisms, WhatsApp event, players training and you know he's just checking the progress of the players fitness levels. Is that also applicable? How relevant can it be used in rugby as well? In fact that's what I was saying that's part of the program that we've been using we have the YouTube we have the recording of the program it's easy because now where the world is heading it's sliding towards the technology world whereby a good example I think this guy the Atleti I think he had seen the world coming to that Julius Yego you know he was training through YouTube and he went and won the job So once you embrace the technology you'll be able to meet some of the targets that you are looking at because you cannot just leave everything in a vacuum we need also to see that at least the program is running and that's where the coaches have gone so far even the national team initially that's why the online program before now the government allowed in to resume for the national team training It is the touchline here on why to perform Ropano solo we are still here with Mualim Kumbu and Maxwell Oseke the pandit himself and we are talking matters rugby at this moment but also as we are talking of everything that is happening in the world of sports at the moment rugby has not been coming has not actually been allowed to come back because it is a very serious contact sport but it's also a year where there are many things happening in Mualim considering that the rugby calendar is still on so this year is the rugby calendar well we are supposed to be hosting birthdays that's for under 20 and remember last year we were the 2019 we qualified and went to represent Koned of Africa in Brazil and we are also looking forward to host that because we are given the right to host it for the next three years it's unfortunate that we were not able to do it last year in May so we are anticipating to have it again this year then we also gold couple so it's coming up that's where Simba is supposed to participate and probably once the calendar comes out we will be able to prepare and also participate and also we are also at the World Cup qualifying for 2023 in France that's also teams are also starting now working out to start preparing for that I saw Zim a few months ago they were launching it for say South Africa Springbok Digi in 2018 month to win the World Cup so teams working out the program to start preparing so we also on the course we also have the lioness also working out for their own program so we also have the Ripejuice coming up for World Cup qualifying so we will make it at the Ripejuice there will be a better position to make it to the World Cup quite a bloated schedule for Kenyan teams in terms of international events so you and I have phone memories of it's called Bats Cup the last time it took part in the country was in 2018 where Kenya beat Brazil in the final and Mibia and you know qualify to take part in Brazilian tournament and now as a man in charge of youth development how have you been keeping tabs on the young ones of course Bats tournament is meant for under 20 players especially those who played in that particular competition and you know their progress levels because there has to be continuity how have you been keeping tabs on the juniors to ensure that you know they progress step higher to the national team last year the players were in the camp and they were preparing for the Bats Cup to be able to qualify again for my Madrid for World Junior Championship but now you see now has progressed another year probably you might find the others now are graduating to not be under 20-21 years old so what we've done we've run the program that's for 2018 program and we have coach and the S&C guys they have been going around the country but see now just to be able to mount and see the players who will be able now to be ready in case we invite them for the camp and that one has been done and even the coaches who are high school coaches they have also gone to the program the T&E program so that as much as everything is now brought back if and now it's easy because we've already identified those players we can be able to invite them in the camp and also we have the online individual training which is doing well especially in the other countries also so we've also tried to impress it where we have to monitor especially the under 18 because that's the next group that we are looking for and probably the others are there but the only thing is when the government gives an okay now it will be very easy for us to bring them then we continue with their training and as we are still catching up on everything that is up we've got to talk about the transfers too Jyusha Chisanga is back and is now saying for Hollywood that's good news also so that means another bring another competition again in Kenya transfers are good because normally they strengthen the team and also improves the competition and also it also uplifts the game which is something good probably is come back and we are anticipating to see a very competitive Kenya Cup this year once we answer the league resumes and just like in football you know there are a few teams that have dominated headlines and so applies to rugby as well because KCB Kabras Rugby Football Club and other teams doing to step up and give you know much needed competition to the heavyweights because it looks like you know it's a field dominated by specific a few clubs my team Mr. Bulls already got relegated Osoro Kisi as well no we have made my shit ah come on man also got relegated so I think it's just progressive to prepare yourself a club that probably has high performance taking them to the structure well structure and well condition you can be able to compete well and when you look at the league it's not just been in recent past that's when we've seen Kabras come top and also KCB but initially it used to be Hala Queens and Timpala and even Muamba so it changes initially in the 80s and 90s they were champions and they won so they were winning so there are changes and this goes on how to preparation now like you see now what the transfer when they are signing about people like Kisanga that tells us probably they are also preparing if they have a good squad the next two years things might change again so it goes on like that in terms of how the team prepares itself you have final word Malimo what do you expect this year well we expect things to come to normal we've seen France Six Nation they are not playing we've seen some of the matches in South Africa Bulls fielding the second string team to play against the Puma so it is tough time for the world of rugby and we are anticipating that things will be able to normalize vaccine is coming up because there are many people who earn through sports but see now it's like they have made a job place so if things normalize they will go back and we continue from where we are and we also improve on our ranking and coaches take up their role so we are anticipating that things will normalize and we will be able to do well and come back to where we are Malimo what is the end of last year I spoke to Gangelo Dore and the campaign will be starting in February that's still the case because we pondering nowadays after the show man we very idle there is no way we can go and catch the local action and we don't want to to watch manu as known we want to be a little bit Kenyan Patriots so when is the league resuming we are hoping so because we are also missing the game so we hope so if we are able to kick over in February right now things are working out probably the chairman might be announcing soon when the league will be kicking off there is a big probability that the league will be back in February yeah that's why we are leaving it to the chairman we are able now to come and announce it officially but we are also happy to see that the league start in January in February sorry Malim is chair and founder of Komras rugby football club and he is playing down there and you know for him to set a good example we need to see his team now playing at the big stage in public domain in Kenyakapa when are we seeing that Malim? well you know my development guy I will go get players develop them then send them up rugby you can play in way even championship even the nationwide Kenyakapa so long as a player is playing rugby that's good but it's good for development if you want to see this player the party of this player he's been at high school he's going to nationwide probably he's played for under 20 he's going to play for 7 for the national team I think that's the best thing we can see in a rugby player and that's part of the development that's what's been for many years down the line good stuff we appreciate you coming here on the show here let's go for a short commercial break when we come back we'll be playing the highlights of Wayne Mark Rooney here on The Times


Good morning and welcome to this week's edition of Encompass Live. I am Krista Burns at the Nebraska Library Commission, your host. Encompass Live is the Library Commission's weekly online event where we cover commission activities and any library topics that may be of interest to Nebraska librarians. We do these sessions free. They are done every Wednesday morning at 10 a.m. central time for about an hour or however long it lasts and they are recorded so if you're unable to listen to a live session you are able to listen to all the archive recordings of all the sessions that we've done previously. We do a mixture of different things here, presentations, interviews, web tours, little many training sessions, whatever we think may be of interest as I said and we have commission staff at your presentations and we do have guest speakers as we have today. Today we are doing a wrap up, I don't know what you're going to call it, the best of ALA 2010, Jessica Chamberlain who is our Nebraska Regional Library System Administrator for the Northeast Library System. We'll be taking us through what she saw and attended at ALA this year in D.C. So go ahead, take it away, Jessica. All right, thank you. Well, good morning everybody. Like Krista said, this is just kind of a wrap up, a best of what I got out of ALA and in this kind of setting it's hard to have a good discussion, too much back and forth but I would love to, if anyone was there, I would love for you to chime in at any time if there's something that you want to add or that you saw that you want to share with everyone. I think that would be just great. We would really add a lot to the presentation so please feel free to do that. This was my first time at ALA, my first time at any national conference and I have to say if you've never gone, it is a bit overwhelming. There is a lot to see. When you first get there and sign up, they give you a program directory that is just a little under 370 pages long. So it's really quite a lot to absorb and see all at the same time. I believe I heard that this year there was about 30,000 librarians there. Wow, really? That is a very large one then definitely. I've been when they've been like 20,000, 25,000 and they basically take over a whole city. Yes, we do and it was quite funny to walk around Washington, D.C. and you could just pick the librarians out. We are easy to spot but it was a lot of fun because there were just really librarians everywhere and a lot of people that share our same passions and same interests and same commitment to providing quality library service to everyone. A few of the things I wanted to highlight, what I really thought was awesome about the conference. The first thing that I really loved was authors. There were authors everywhere so I put on this screen, these were just some of the authors that were there. The opening session was Toni Morrison. She was amazing, she was a fantastic speaker. She stayed afterwards for about an hour and a half to two hours signing autographs and she was just really impressed. And then quite on the opposite end of the spectrum then the closing session speaker was Amy Sideris who was very funny, very entertaining and she made some crafts for us during her speech and that was quite funny. So this is just kind of a list and I went and saw as many authors as I could because that's something that just really that I enjoy. Here's Juno Diaz who won I believe it was the National Book Award for Drown and Soki was there and we also got to go to the Caldecott and Newbury Banquet which they have every year and of course this year's winners for the Caldecott was Jerry Pinckney and that's him way up there if you can see and if you know anything about him his story is just incredible. He has gotten the Caldecott honor five times but has finally won the actual the top honor of the Caldecott award this year so he was very gracious and then Rebecca Stead was there as well who won the Newbury this year for her first novel so she was also a very good speaker. They also had what they called live at your library reading stage this was down in the exhibit hall and there were all kinds of authors that would come and talk or do readings from their books and it was just down in the exhibit hall you can see they put it right in front of the men's restroom and and then afterwards the authors would go to a publisher's booth and sign their books so that was interesting to see too because you could just stop by for a minute and hear someone speak and go on your way. That's Jim Brewer from a lot of people know him from Saturday Night Live he was there at a publisher's booth signing and then the auditorium speaker series I put this slide in it's not a great picture but just to give you the scope of how how big of a scale some of these events are this was Sir Salman Rushdie and he was there talking a lot about his children's books that he's written for his sons and so this is how you can see the just the size of the room and of course I always sat in the back because then you could get in line to get your autograph faster it's a little trick I learned after being there for a couple of days. Very good tip definitely I was trying to be up front so I can see what's going on. Yes but if you want to get in line you've got to sit at the very back so but he was also an excellent speaker and then of course every child's favorite Max and Ruby here is the author of Max and Ruby Rosemary Wells down at a publisher's booth and again not a great picture but just to give you an idea how this is the exhibit hall downstairs it was just packed with librarians and authors and vendors and salespeople just from top to bottom and then there's the infamous Nancy Perle who was also one of the auditorium speakers series speakers but I just ran into her outside so and then there's Amy Sideris who was the closing session speaker so then a little bit about the exhibits I did not expect the exhibits to be as good as they were there were over 1500 booths of different products and services vendors if it even remotely belong in a library it was there in the exhibit hall and I thought it would be interesting to see the exhibits but I really actually learned a lot in the exhibits about what kind of products and services are available I didn't know about and the vendors were not pushy it wasn't a big sales pitch it was you know just informational so it was actually a really valuable part of the conference that I didn't expect to be to be like that so here's just a shot of the exhibit floor they had all the aisles numbered and as you can see a lot of the vendors had really colorful and interesting displays so you could you know get a good idea of what they had to offer and then this I just thought was hilarious because Brodard has this library vending machine but they didn't do anything to make it look like a library vending machine other than put books in what normally where candy bars would go so okay interesting yes I thought you could you could have done a little better on that but anyway and then president Obama was there unfortunately he was the cardboard cutout but the exhibits really were quite interesting and a lot of the vendors were very generous giving out you know copies of free books some advanced reader copies some paperback copies of the actual book you know lots of freebies and bags and pens and all that kind of stuff to entice you to come and every vendor also to try to get you to come and get on their mailing list was everybody was giving away an iPad so that was the hot thing to try to get this year but of course the main thing at ALA is of course the programs and that's that's mainly why we go lots and lots of workshops there were literally hundreds of programs that you could go to at any one time I mean there were 20 and 30 different things going on at any particular time slot so it was one of those situations where there are so many good things that you know in order to see one good thing you're giving up on seeing five other good things that are happening at the same time so it was really hard to pick what programs to go see and you don't always know what's going to really relate to you and what you see until you've actually been in it and so this is just a shot of inside the Washington DC convention center you know librarians walking around in the signs and everything what it looked like so so now I just wanted to highlight a few of the things that I got the most out of workshop wise and the first thing was I went to a couple of different workshops on ebooks this is something that I think is very interesting and just really something that the library world we need to be a part of this discussion there's a big revolution going on out there they're estimating that by 2012 ebooks will be 20% of the book market one in five books that is sold will be a digital book and that's huge that's a huge increase from where it is now and from where it was last year and you know this is going to have an impact on our libraries and we really need to be a part of what's going on out there with this and find where our libraries can fit in this new this new world so the first thing that I'm just gonna say that I that's an interesting statistic when you sometimes see lots of new stories and articles about how ebooks will just are the death of traditional paper books but yeah percent is not the death of anything it's just it's going to be a part of it and you'll have to yeah work it in right especially with the technology at the level that it is now you can't do picture books on e-reader devices you know there are things that you can do online on your computer or laptop but nothing that's as mobile as what ebooks are for adults so graphic novels things that are graphic heavy like picture books comic books are not you know there's a lot more technology has to evolve before those are going to be in danger of going away but on the other hand 2012 is only two years away a year and a half away so if that's going to be 20% by 2012 what will it be by 2015 you know what are we going to see in five years down the line so I don't think it's going to be the death of print but but it's definitely going to be a part of it and libraries need to find out we need to find out where we fit in that world and and some of that will depend on where you know your particular library is in the community a small rural population that has an aging population may not be nearly as affected by this as Omaha or Lincoln where there's lots of college students and younger people that you know are adopting this technology much faster so this Doug Owen who presented this workshop you know was asking the question why now because honestly ebooks have been around since the mid to late 90s but nobody wanted them but now there's finally consumer driven demand for them the Kindle when that came out that really appealed to a lot of you know middle-aged adults and that was really appealing now that the iPad is out at the iBooks app makes ebooks cool for younger people for teens and 20-somethings and some people actually finally want them and that's what's really driving this rise in people wanting these so they're different types of ways to get ebooks of course there's the institutional licensed products like overdrive and that library and Nebraska actually has I'm gonna go out to the Nebraska overdrive website real quick we have actually a lot of libraries that are participating in the Nebraska overdrive product or project so as I know that one's joining all the time too there are and overdrive used to just be audiobooks but they are now including ebooks they have about a hundred and seventy ebooks that are available which I think it's wonderful I think it's just really an important thing for us to be a part of but here is the overdrive list of compatible ebook devices and you can see you can use it on your desktop your windows computer your Mac the Barnes and Noble milk the Sony reader but down here the two most popular e-readers are the Kindle and the iPad and those two don't work so so overdrive is great but it's not going to be a competitor for you know for these giants for Kindle and iPad I read an article by Aaron Schmidt in library journal the July 2010 library journal it was called services before content and he talked a lot about how we need to libraries need to stop focusing on giving away three content and do something different because we're never going to compete with the Kindle and the iPad and and the convenience of these kinds of services and I thought he made an interesting point because a certain overdrive in that library are wonderful services they work really well for library models they're not exactly the most user-friendly websites they take some whoops not to go back to the beginning they take some time to learn and you have to download things and you know it's just not the easiest thing to do so I thought I made some good points with that yeah it's interesting to see when you are looking at the ones that aren't compatible with overdrive you kind of also get the idea and I've had this before because we work with I do the net library group here for the state of who will is willing to think about working with libraries and who isn't Amazon and Apple have always been we're doing our own thing and if you guys can figure it out fine if not we're not gonna do anything special but Sony readers they went to OCLC and to overdrive and said we want to work with libraries we know that's a great market and now Barnes and Noble's you know their nook reader it's interesting of who is scrap is on their side is reaching out to the library market and who isn't yes and obviously Amazon and Apple don't need us you know they're making huge profits they don't need the library market and so they're never going to be driven to try to work with us because they don't need to and just this morning I heard that Barnes and Noble is for sale because they are not making enough money and the nook is not making the money that they thought it would and so they're actually the company is up for sale so oh really I had seen that yet okay yeah I heard that just this morning on the way to work so the next one I went to was about how do you evaluate ebooks if you do have them in your library if you're using them you know once we've started using ebooks how do we evaluate them so three different people came and talked about how their library was trying to evaluate their use the Westchester library system in New York they found that and they have overdrive they found that the classics were actually the most used ebooks that they had when they had ebooks that allowed multiple users and then they found that New York Times bestseller were the most used ebooks that only allowed single users so I don't know why the discrepancy of the two but that that is what they found and then they also use something called tumble books if you're familiar with that if you're not I encourage you to check out the website it's a really cute web program that you can buy for your library and it's like interactive picture books kind of like how Scholastic and Weston Woods will animate their books into like a DVD format to watch tumble books does a similar thing but keeps it online so you just stream it online there's no downloading and they said for them it costs about 12 cents per title per year which is a great deal and it's really cute and does picture books and all that but it's only for use on a desktop or laptop it's not compatible with any kind of mobile device so that's what they reported and then Brigham Young University they were trying to evaluate their collection and they found that each year only about 20 percent of their circuit of their collection circulated they know it's true for print and what they could evaluate they said they thought that seemed about true of ebooks too so it didn't seem that the format didn't seem to influence really how the book was circulating was about the same they said from 20 or from 2000 to 2010 about half their collection circulated but that meant they spent seven million dollars on some books that no one read and I was just floored by that seven million dollars of books sitting on a shelf that no one wants this crack the spine I mean that's just in this kind of economy that doesn't make sense if they talked about how if they had gone to the on-demand just in time purchasing which I know like Omaha is doing with the Kindles and some other libraries around the country are doing you know they wait until the patron asks for it when the patron asks for it they then they download it and give it to them in a digital format if they would have gone to some a model that was like that it would have literally saved the millions of dollars and I don't know a library in this country that would not like to save millions of dollars so in that way evaluating the use of ebooks really has a lot of potential to make a lot of sense for especially big libraries and academic libraries where the titles are expensive they're sometimes very specific and sometimes don't even get used once they are purchased so but he also said that it was hard for them to evaluate some of the ebooks that they got because they need better statistics and they need better mark records for ebooks and and so he talked about how the vendors need to respond to that need for the library and then Christopher Warnock who is the CEO and president of ebrary said ebooks are worth it because they're the future like it or not he was he was very flip about the fact and he actually angered several of the people in the crowd and several people got up in the workshop and went to the microphone and and you know we're really quite unhappy with the way that he said you know ebooks are the future digital is the future the prince is the past and he he indicated personally that he loves print books and has a huge print book collection but it really has no validity in the future he said print will always have a place but from now on ebooks have one too so I thought that was an interesting way to put it are there before I go on are there any questions about ebooks or anybody want to chime in about you know their thoughts on the future of this or if you have a question feel free to type into the question section of your interface or just say please unmute me if you have a microphone and I can do that too okay well I will go on then no one has any questions the next thing that I went to that I thought was very relevant to in Nebraska into a lot of the libraries here is a workshop it was on the American dream starts at your library and this is a Dollar General Literacy Foundation grant that gives away grants to public libraries who serve immigrant communities the project overview is there on your screen if you want to read that but basically they just really want to reach out to the library and the public library as a place for immigrants to go to get services to become a part of our country to become part of our communities so three of the libraries that have got this grant 75 libraries got grants in 2010 and three of them were there Bentonville Arkansas which is of course the home of Walmart and a lot of immigrant communities that are there they did something really neat with their $5,000 grant they actually hosted the naturalization ceremony at the library so they had the judge and all the officials and all of the people that had been in the citizenship class that were getting ready to be naturalized citizens come to the library and they actually did the official ceremony there and the the library director was almost in tears about how wonderful this was for her library they had a huge turnout they got fantastic media coverage they got great sound bites and comments from people and here were these people who wanted so much to be a part of our country that they went through the rigorous process of naturalization and there they were at their public library doing the ceremonies and it was very touching she had a lot of great pictures from it and I just thought that was a really neat idea and then of course after the ceremony all the families the new citizens got care packages from the library about you know community resources and how to get a library card and all these wonderful things to to give someone so that was a really original idea I thought. Bowling Green Ohio was the next presenter and they basically upped their bookmobile service to immigrant populations they had more similar reading programs they bought bilingual materials but the good point that I thought that she made and this has been my experience working with immigrant communities to especially Hispanic immigrant communities that often they feel uncomfortable coming into an official city building even if you have bilingual materials and you have lots of things there for them they don't always know that they're welcome so it's often most helpful to go out into their community where they already are to where they feel comfortable and let them know that they are welcome in your public library and that you do serve them and you want them to come and take advantage of what you have to offer so sometimes it takes going out into their community first instead of waiting for them just to come to you and I thought that she made a really good point of that by by using their bookmobile to do that kind of service. And then the next presenter was Carla Schaefer who was the director of the Hooper Public Library and she did a fantastic presentation she'll actually be speaking at our Northeast Library System annual conference because I enjoyed her speech so much that she began a bilingual collection she used her library to create a welcoming atmosphere but then found a lot of what Bowling Green found that doing those things was not enough and it was not bringing immigrants in she had to go out into their community and let them know that they were welcome so she had to reach out to them and she's lucky enough to be fluent in Spanish so she has started an ESL program to immigrants in her community teaching English as a second language in hopes to then bring them into the library and let them know that they are welcome in her library. There is some some great resources for librarians if you have a lot of immigrants in your community and need some extra resources to help them the American Dream Toolkit their AmericanDreamToolkit.org is available online it's about a 30-page print and digital resource guide and it's broken up into different sections like citizens and materials daily life magazines DVDs and CDs so if you're looking for and this primarily focuses on Spanish speaking immigrants so if that's something that you're in need of you can download that for free and just print it off or look at it online but a lot of great resources in there and then the next one is ColoreenColorado.org and that's a bilingual site for families and educators of English language learners so there's resources for librarians on there and there's just a lot of great resources there printable things downloadable things that you can use in your library so I encourage you to check that out and then the next one is the USCIS.gov which is United States Citizenship and Immigration Services which used to be the INS so they have a lot of great citizenship resources if you have patrons that are wanting to get enrolled in the citizenship class or want citizenship materials study materials for the test or information on their immigration status you can find a lot of that great information there if you're interested in applying for this American Dream grant the link is there at dollargeneral.com and their liter they also have several other literacy grants there too so if you're not interested in this particular grant but are looking for other grant opportunities Dollar General does actually have several literacy grants that they give out they're usually in amounts of about $5,000 and you can apply for all of them in the same place. Is there any questions on the American Dream or Dollar General literacy before I go on I'll pause just for a moment. This is Krista I just want to say I thought that was very cool that Hooper got that grant they choose very very honored and surprised by it. Yeah and she really is a wonderful wonderful person and she was the only library in all of Nebraska to get this grant also. I thought that was interesting. Okay well I'll move on the next thing that I thought was really relevant to what we do here in Nebraska was a workshop called numbers that speak volumes using data to make the case for rural libraries and using data oh that already sounds terrible we most librarians did not get into librarianship so that they could do math that is not usually what our strong suit is we're not statisticians you know that's just not most for most of us what our strong point is so when it comes around time to do statistics and to do reports and budgets and all that sometimes it's a very begrudging task I know but I thought it was very interesting the presenters of this workshop really talked about using numbers to tell a story and stories are something that librarians usually are good at and so they really just encouraged to make sure that when you're using numbers and having to do reports and things make sure that you're using your framing your information so that it tells a story your information should be relevant to your audience it should be in terms that they understand and it's also helpful to give them something to compare it to if you had 25 kids in your summer reading program this year and you say that very excitedly to your city council person that you they may know that that's good because you sound excited about it but they they may not have any frame of reference for that information so make sure you always compare it to something else either compare it to how many kids you have last year to show that you're growing or compare it to how many kids were in swimming lessons if the city cool compared to how many kids played summer baseball at your city organization you know make sure that they can compare it to something else that will make sense to them so after they talked about that then they threw out all these wonderful places to get information and one of them is and I'm going to run through quite a few of those just to give you some examples of where you can find good information and good statistics not only to help you tell your story and to frame your story and give comparison comparison statistics but also so that a lot of this information is helpful when you're filling out grants and you need to find statistical information for grants so I'm going to go through quite a few sources of that now the first one is the Annie E. Casey Foundation and their kids count data center they do a lot of information on children and literacy children and poverty you can see from the screenshot that you can get data by state data comparing different states and cities so a lot of really wonderful information on this website and every state has a kids count initiative so in Nebraska that initiative is called voices for children and this is a screenshot of their county data page and if you click on any one of the counties you know if you were to click on Custer County or Nance County it will bring up this wonderful fact sheet that gives you all kinds of information like how many kids in your county are in early childhood head start how many births did you have how many Medicaid eligible children do you have how many low birth weight out of wedlock births infant deaths you know not very cheery statistics always but sometimes when you're working for grants you need to know this kind of information and the percent of children in poverty in your county so this can be very very helpful information the next is the American Library Association and obviously they are a good source of information for library information but I didn't realize how much they had on their website on interns of research and statistics so I put a big red arrow by the research and statistics tab on their homepage and especially in this I encourage you to look at some of the return on investment studies or ROI studies that they're called sometimes because typically they find that for every dollar that's given to a library it returns a four dollar value to the community and there are lots of different studies in there but typically this is what they find so there's no better argument for a city council to improve your budget or if you're going for increased funding for something there's no better argument than to say the library is a good investment you give me a dollar I will give you back for that beats any money market account that beat especially in this economy that beats any kind of return you're going to get from any other kind of investment so it's a really powerful argument for people with money to invest in libraries the next is the IMLS or Institute of Museum and Library Services their internet impact study that was released earlier this year there is a little snippet from an American Library's magazine article there that came out in April but this is just a lot of great information and it kind of proves what we already know that people use the library to use the computer and we kind of know that anecdotally but here is the hard facts here are the hard statistics that show that one in three people use the library to access the internet so it's also very powerful argument that the libraries need to keep current we need to keep up with broadband we need to keep up with modern technology when it comes to our internet access we need to have enough internet access for all of our patrons because if we don't we are disservicing 33% of our population so it's just a very good backing statistics for those kind of arguments if you need to update your computers upgrade your software or get more machines the Nebraska Library Commission is of course also another good source of information and here is the link to their library data services page we all know that Nebraska libraries have to fill out that wonderful survey every year and so of course everything that you answer on that survey is made available then on this page so you can access those files here at the very bottom there's the public library statistical files to download so you can access them that way and get a nice Excel spreadsheet they also have some great color printouts of facts of Nebraska their library statistics sheet like 86% of Nebraska public libraries provide free internet access the public and then they did a really fun thing with comparing the visits to public libraries to visits to Memorial Stadium and there were 8 million 606 thousand 616 visits to Nebraska public libraries in the fiscal year 2008 and that was enough to fill Memorial Stadium 106 times and I just love that statistic I think that's great yeah that's part of making it personal to us really get attention yes and so my question is there are all these Husker shirts walking all the way around Nebraska hats and sweatshirts and shoes where's our library shirts I don't see near as many library shirts as I do Husker shirts and we should have them absolutely that's right because more people go to the library than ever go to a Husker game lots and lots of great library information from Nebraska and I know that the Commission will be happy to help you find things as will your regional library systems if there is information that you want to find that you're having a hard time getting to we will help get you there but if you're interested in what other states are doing maybe you live in an area that borders one of the other states around Nebraska library research service is a great website and will link you to other state libraries information like if you click on Nebraska data it will take you right to the Nebraska library Commission's library services data page which we just looked at so if you want to find similar information from other states around South Dakota or Iowa you can easily find them here from this website I thought that was really interesting also the Bureau of Labor statistics is a really great place to get statistics also if you're going for a grant and maybe need to know unemployment rates or other kind of labor issues in your area this is a really great place to go the National Center for Education statistics is obviously a place for education statistics but it is the primary federal entity for collecting and analyzing data related education so if you're going for a grant or need information about education in your county or your city or your region this is a wonderful place to go and they have some really nice tools on there some data tools and tables and things that you can do so this is another really great place to go the Pew Internet and American Life project is something that's been going on since 2000 and they do lots of great studies all the time about all sorts of interesting things and a lot of times when people quote random facts a lot of times they come from the Pew Foundation so they do a lot of research and you know a sample of a statistic that they would give you would be that 78% of adults are internet users and 65% of adults at home broadband connections so this is also a good thing to argue that if 65% of adults in your area do not have home broadband connections it gives an even stronger argument for why the library needs to have a good broadband connection because you need to bring all those adults that don't have it need to have a place to access that so just more and more good statistics so this is a little bit more about what I talked about at the beginning just using numbers to tell your story and most importantly you need to keep it simple you know plan out what you're trying to find out at the beginning and then go and collect that information think about what you want to know first before you go hunting for statistics because all of these websites that I gave you I mean it can really be overwhelming with the amount of information that's out there so in order to not get overwhelmed try to focus on what it is that one thing that you want to know and then think like your audience you know make sure that you put them in context for your audience like the Memorial Stadium attendance for Nebraska because that's something that's very close to all of us and you know that's something that we understand make sure that you put your information then in something that your city council or your library director will be able to understand and have a frame of reference and then make it pretty because people do good with pictures and visual representations so whenever possible make a chart or diagram you know a pie graph something that will visually tell your story as well because that will just strengthen the message that you're trying to get across did anyone have any questions about statistics or any of those websites or have a great place that you get scots that you'd like to toss out there to everyone else so that they know another good resource for statistics go ahead and type into your questions if you want well we're just waiting on that I just wanted to say there were a lot of URLs a lot of websites that Jessica showed there and as usual with our recordings when we put up the recording of this session we will have links to all of those as well so I should mention this really you don't have to try and scribble them all down now we'll have them all linked out from the recording session thank you for saying that Christon I forgot to mention that earlier that's a great thing to know yes so don't scribble furiously all right well the last thing I wanted to talk about then was advocacy because it was a huge huge message and the past the past year's ALA president Camille Illyri it was really her really her project was frontline advocacy so I left it to last because it's something that we could talk about forever and ever you know it's really something that there's just a lot of great information a lot of great discussion going around about advocacy so you know this is just a little what is it it's you know really us trying to get support for libraries and it means that we have to tell our story and tell it compellingly so that the people the powers that be know that we are valuable that were important to the community and that we need their support we will not survive if we don't continue to get the support of the communities where our libraries are so who should see an advocate and this is what I think is really really important everyone that comes in and out of the library doors is a potential advocate for the library especially library staff board members and volunteers those people all of those people should know the library's message they should know your mission they should know your statistics they should know and out in the large library no not every volunteer is going to know everything there's to know about a large library but but those volunteers should be educated on what the library is doing and the board members should be advocates out in the communities and the businesses that they work in and businesses that they go to do because the librarians alone especially in a small library a librarian cannot do it all they can't be the one and only advocate for the library in their community so everyone that's involved with your library I encourage you to talk to them make sure that they know your information they know your message and that they're promoting use of the library whenever they can even if it's in the line at the grocery store and they see a young child in front of them and say hey and talk to their mom hey did you know the library has story time and you know really just keep it in conversation keep it in the forefront of people's minds so how do you successfully tell your library's story that's going to be different for every library and every person there's lots and lots of ways to do this I've included I said see the small but powerful guide to winning big support for your rural library and I've got the URL for that coming up here in a minute another great place to get information is the advocacy clearing house from American library Association's website and here's the URL for that you can get lots of great resources here and again more statistics like these quotable facts for America's libraries that you see on the bottom there it's this cute little brochure that you can print out either as a word document or this adorable little PDF and it's just tiny when you print it out it's just you know meant to fit in your pocket it kind of holds up but it's got great statistics just to hand out to people like you know there are more libraries in America than there are McDonald's I actually was shocked to know that so some great resources there here's that small but powerful guide and it just has just a ton a ton of ideas samples you know what's worked for other people's in the past a lot of anecdotal stories in it just very short little blurbs about what people have done in their library to make it work and to make it all fit together and to get their community support just speaking of advocacy I don't know did you hear about the new free online advocacy training program that ALA slash PLA just made available no I don't think I have yeah there's um it was just announced just earlier this month um July yeah last month okay um there's a course of those and online well there's in-person course called Turning the Page that the Public Library Association created with money from the Bill and Melinda Gates Foundation was originally to support their grant programs that the Bill and Melinda Gates Foundation did for libraries as a two-day set meeting that you could go to it was done just for some grantees and then also as part of a couple of PLAs they did it as well and they have now decided with um I guess extra funding from Gates that any ALA member can take this they have made an online version of it it was in-person sessions now they've not there's an online component as well which is all the different modules all different sessions you would attend in person available online and and it's free to ALA members you can just go if you just look up Turning the Page and online or PLA you'll find the website I'll include the link to the information about it when we put up the links to your session okay and I can go sorry yeah also other advocacy webinars and more here in this advocacy courses online if you can see on the right-hand side of the ALA's Advocacy Clearinghouse website right here so there's some some great things available there as well yeah it definitely is something all libraries need to be you know thinking about and this free training is great yeah I think it takes it in total do all of it might take five or six hours to do all the sessions but okay I'll totally online that's wonderful thank you for sharing that with us um can you back up one slide so I wanted to see the previous slide yeah just that one and and this is a great resource that focuses on rural libraries native and tribal libraries so you know all sorts of small libraries that might be out there in the community especially in Nebraska we do have a comment about the ALA conference that maybe you could just mention a little what you thought of the various groups that meet during the meetings the public different consist the roundtables the committees those kind of things the school librarians how they each have their groups or meetings did you attend or see any of that kind I went I went to a new members roundtable event called conference 101 since this was my first conference so I did do that but yeah there are a lot of great sections and divisions and part of the workshops they do different tracks so if you're particularly interested in administration or management or children services or school libraries they do a lot of things and they kind of sort it out that way so that you can go to things that will be the most relevant to what you're trying to learn about and but they are there are lots of section meetings divisions and round tables there's there's pretty much any interest group that you might want to be a part of ALA has a subdivision or something like that for you and that is a great time to connect with other people who do what you do across the country yeah I found the tracks very useful myself because as you said the beginning ALA is huge and it can be very overwhelming when you get that fat book of all of the sessions are going to be available in those few days that you can very easily use in the tracks or the particular section you might be interested in or member of to focus on what you would attend out of all those things that are available yes it is very helpful I believe there were 10 learning tracks this year so nice yeah and then they all had sub tracks you know subdivisions with it in that to make it more specific if you were really interested in you know collection management or human resources any other questions no we just have a comment from one of our librarians Laura at Stanton Public Library saying she's not had the opportunity to attend ALA thank you for bringing it to life for her no problem so I think you can bump to the your final slide there for your contact info okay yeah if anybody have any other questions or comments go ahead and type them in or ask me to unmute you and we can get those in at the end here I don't see anything new okay well I really appreciate the getting the opportunity to share my experience this has really been great for me I had such a wonderful time there so and thank you for letting me do the session absolutely it's definitely a good idea and we've it's given us a good idea now that we are going to probably do a similar thing to this this best of ALA for our NLA conference in October we said why don't we do that so look forward to that we'll figure out how I might want to get some people to show up and talk about how what they experienced at NLA at our Nebraska NLA NEMA conference in Grand Island and so yeah borrow steal your idea it's all yours yeah all right well I think we will wrap it up then thank you very much Jessica definitely very good information I also did not get to go to ALA this year I don't go all the time so it's good to hear what was going on and see how it all went down there so we will wrap it up for this morning and just invite you to join us next week for Encompass Live our topic will be RSS Feed Me Michael Sowers the Technology Innovation Librarian here at the Library Commission will give me give a session on how you can use RSS feeds to keep up on anything that's going on in blogs and emails and websites and give you a little introduction to that so hope you'll join us next Wednesday at 10 a.m. Central Time for that so thank you very much for attending bye bye