failure. Breaking news for you now. There are reports. Victoria police have arrested Erin Patterson, the woman at the center of the investigation into the fatal poisonous mushroom meal that resulted in three deaths. It's a tragedy what's happened. Eye blocking with the fingers right from moment one. Eyelids go down. Shading of the head. So she's trying to hide herself. Well, yeah, you know, she has been, you know, ambushed, how we say so. There may be some reasoning for that.  Maybe. I don't know. But whatever it is, there's an obsession with how she might look or what the physical appearance is doing around the eyes. That's that I wouldn't expect to see for somebody who's in a devastated state. When you're devastated, you're not too worried about the impression that you're making. She says, I'm so devastated. I didn't have my mom passed away. Good and kind to me. Anything wrong to me. My own children. So there's a huge focus in her language. The ego meter, shall we say, has moved to the eye, to the me, not to they, them, there. It's all I, me, mine. Well, that's unusual, I would say. Not what I would expect for somebody who is truly devastated. So I'm already cautious around what's going on here. Certainly excited to see more. If you've taken to crime workshop, you'll know exactly what you're seeing here. This woman is insulating herself from, from these people by crying so much that she can't even talk. She can't even engage with them because she's so emotionally distraught here. So the more asked questions they ask the further away she gets and they can't, they can't get to her. The fake cry is pretty bad. And when somebody's crying for real, they make these almost guttural sounds from the diaphragm. And that's not what we're hearing here. There's nothing, you know, erupting from, from the diaphragm. It's all chest up. It's all coming from the chest. The breathing is under control. There's no that deep gasping that you hear a lot of times when someone's been crying real hard or they're feeling true grief as she would be in this situation, I would assume, especially this, it's not very long afterwards that this happened, that she's being asked these questions that she got ambushed the house. So we're not seeing or hearing those things when it comes to true grief.  And it's such a horrible attempt to show that she's feeling grief, that she's grieving because it's, it's, there's nothing there. I don't, I mean, I'm not so far I haven't seen real tears or any tears at all. And we're not seeing that frontalis engagement like we should have no quote unquote grief muscle. Nothing happened in there. It's, it's, it's minimal to zero. Again, no deep breaths. They're all, they're all just these quick little things from the chest. And when she said, the guy asked, can you tell us about the meal you cooked? Can you tell us about the meal that you cooked? That's kind of devastated by what's happened. She doesn't even get near it. She doesn't say anything about it. She starts talking about, about how it's a tragedy what happened. And then it would talk about her children and her friends and everything, everything about what she was going to feed them. She talks about how it was her grandmother. Apparently she's divorced and these are her X in-laws. Now my wife's the PI and she's also a mushroom expert. So when this came up, she's like, first time she ever said, you guys doing this, I said, I'm sure we will be. And she went on to explain the mushroom, which is called the death cap that this woman, that was, that she accidentally put in their food. And what did she, what did she make Mark? Yeah, what, what did she make? She made, she made beef Wellington, which is incredibly complex to do. She'd been using the mushrooms in, in what's called the deluxe part of it is beautiful part of the beef Wellington. The beef Wellington, by the way, is a labor of love. You only make beef Wellington because you love people. That, you know, so yeah, yeah, it's interesting, isn't it? But yeah, she made the Wellington Scott. So the, and Amber also told me that the scientific name for this or the technical name for it is the Amanita Philides. I think I pronounced that right. She said, what's your pronunciation because mushroom people will get on you. So I don't know if I'm saying it correctly or not, but I think that's what she, she pronounced or said to pronounce it. It might be Amanita. I'm not sure. So anyway, if mushroom people go, give me a break. I don't know. I'm not, not into the whole thing. I don't know how to pronounce all those. But apparently she said, these things take a few days to kill you sometimes, most of the time. And what happens is they go into your organs and they start shutting things down. And it's really painful and it's a horrible thing to go through. But as you go through this, after the first couple of days, you feel like, Hey, I'm coming around. Things start looking good. But not long after that, you head right for the squatter. A lot of the time, not everybody dies from this, but it's, it's a horrible poisoning situation. So if you think you've been poisoned by these things, you got to get to the doctor quick or get to the hospital quick. Devastated by what's happened, by the loss of Donning, Donning still in hospital, the loss of Anne and Heather. Now, I think what's happened, this woman is talking about the people who were killed so far. And she names one guy, Ian, who she says was dead. And I think he's the preacher or the priest. And he's not, he wasn't dead at the time of this. She got those names wrong. So I think if I were her, I'd pretty much know who was alive or who wasn't alive. And I'd be counting and praying because, especially now, because the longer it goes on, the more that died, the more trouble she would be in if she did this. Can you tell us about the meal that you cooked? So they ask her, can you tell us about the meal we cooked? Scott, you covered this. And she just launches into, I was devastated, blah, blah, blah. This is classic avoidance. And here's the science behind that. When someone has an internal desire to protect information or guilt, the limbic system overrides their logic, which it can do any time that it wants to. They can just take over your brain. In this case, she's unable to answer because there's so much fear around the subject of the lunch. She's unable to understand that a reasonable person would both understand and respond to the question. And her fear overrides this rational thinking and defaults to concealment. When it comes to her tears, she takes her glasses off, I think, so maybe that they might be more visible. I could be wrong. Then she checks for tears or makeup, like you said, Mark. And I don't see any coming. But then she's nodding while she's saying the victim's names. Don't instill in hospital bills of Anne and Heather and Gail. Like this person, and then this person, and then this person. Like you're trying to, when you're a kid, trying to recite the alphabet. This is the behavior of somebody trying hard to remember a list. Like when I was taking final exams in like radiology, and I'd be in my head going like pica, posterior, inferior, cerebellar, artery, and like trying to do this, I'd be nodding my head during the exam. That's the same thing we're seeing here. The most giant red flag of all to me is they've never done anything wrong to me, which in her mind might mean if they had done something wrong, then I would maybe do something. This is all our opinion, though. When I heard this come out, I got a cold chill this morning. I could spend an hour on this clip here and not cover everything. I think all of us could. And this one's going down in the history books. There's so many clusters here. Let's talk for a minute about crying. I was on a plane with a kid yesterday. The kid cried out loud over things they had a reason to cry about, like the engine and that kind of stuff. And that's a passionate airy lots of crying, all that wailing that kids do. The minute it became a manipulative cry, the cadence changed, and there's no more broken breathing that went with it. So people use crying in some ways. If you're crying out of emotion, there's often rapid heartbeat, lots of respiration, and it's a broken kind of a sound. That's when it is caused by crying. That broken voice is caused that way. When the fracture in the voice isn't crying, but it's trying to control emotion, then it comes in waves. You try to control, it loosens up, and it comes in waves. Either one of those is really genuine crying. I'm either trying to control the crying or I have broken breathing. Neither is going on here. I'm so devastated about what's happened. And the loss to the community and to the families. This is too rhythmic and it almost sounds Scott like you're loping that you usually talk about, like it's intended. There's no attempt. A couple of things just to point out. The tear check looks like she's lost passion for the crying. She's doing something. There is no sorrow in her brow tips. None. No grief. We talk about the grief muscle, but there's no sorrow in her brow tips. Sorrow is a different thing. That's why we don't believe her. Now let's also say we can't tell intent, even if she did, in fact, poison these people, which it appears she did, was intentional. We can't tell that by watching body language. We can only say, I don't see sorrow. I don't see this. I don't see that. And that's what we're going to have to go with because this is all going to be our opinions of what we're seeing based on how this woman is interacting in a four minute video. But there's a whole lot of clusters here. There's a whole lot of crying that's not real. There's no fracture in the voice. There's no respiration causing the cry. This feels like that same little kid on the plane went wha, wha, wha until they got what they're after. I don't trust the crying. I don't trust the tears. Let's wait and see if she does better. It's a tragedy. What's happened? Can you tell us about the meal that you caused? I'm so devastated by what's happened by the loss of Donnie, Donnie's still in hospital. The loss of Ian and Heather and Gail. They were some of the best people that I've ever met. Gail was like, Gail was the mum that I shouldn't have because my mum passed away four years ago. And Gail's never been anything but good and kind to me. And Ian and Heather were some of the best people I've ever met. They never did anything wrong to me and I'm so devastated about what's happened. And the loss to the community and to the families and to my own children who've lost their grandmother. Can you tell us a bit more about the lunch? What I can tell you is that I just can't fathom what has happened. All we're seeing here is a lot more limbic system of our brain defaulting to concealment. It's reversed directly back to the same rehearsal lines that look like they were practiced in a mirror almost. And the vocal lilting here you're hearing is forced lilting, this kind of vocal fluctuation. When in a person who's really crying, it would be a physiological response, an automatic physiological response because the person needs to breathe. So there's lung fluctuations that are going on when someone's crying. She's heard this sound from people crying before and assumes this is probably a subconscious process, assumes that the sound alone is what's required to make people think you're crying. In reality, you'll see physiological evidence that someone's crying with heaving and breathing irregularly.  And it would be so obvious that you could see it at about 100 meters away since we're in Australia here. A non-guilty person is going to be open to talk about the food. It would be the center of the discussion. They would talk openly about their feelings of guilt or shame, even more openly about how they feel about potentially causing this would be a person who didn't plan it. Like, I feel so awful, I hope it wasn't the food. It would be a center point of the discussion. So like I say in many of our videos, every time you're in doubt, just go back and look for what's being hidden, concealed or not talked about. And you'll see something, you'll see a story there that everybody's got to tell. Can you tell us a bit more about the lunch? One more time, she's asked about the lunch and she goes right back into Chaff and redirect and she gets as far away from that as she possibly can. She's going straight to not understanding what's happening. Can't fathom what has happened. I just can't fathom what has happened. And then she says, all I can tell you is... What I can tell you? Because that's probably all she can tell them because she can't tell them much more. There's not much more to tell. If she says much more, she may tell it herself by accident. That's my opinion anyway. Then she stands there like an actor in a horrible, horrible play from like the fourth grade or something. It's just so bad. I don't know who she's looking at or where she's looking or anything. Her eyes are closed. The whole thing is just a really bad show. And you're right. I think it's a rehearsed answer. I think she was ready. And her... I don't think she's the smartest person in the world, have no idea. But I think she's rehearsed this answer in her own way up in her head. And she's delivering it. It's not going the way she thought it would go. I think she was... She thought when someone asked her, I don't think she expected this. But I think she thought when she was asked the questions about this, she'd be able just to deliver with this fake cry and it would sell and they would buy it. That's how it looks to me. So she just keeps distancing with that, I'm devastated thing. And I think she just looks like a little kid who's been busted for doing something she shouldn't have done. And it really doesn't bother. But she's faking her way through it. That's what it looks like to me. Look, just as I studied molecular gastronomy at Harvard, let's talk about beef Wellington. And it is a job to put beef Wellington together. So Chase, to your point of if somebody says, hey, tell us about dinner. If you've made beef Wellington and you are innocent, you're going to go, I made beef Wellington. That's how much I love these people because that's got to be minimum a whole day, probably two days of preparation, which means you can plan, you can prepare and you're going to take care of the ingredient throughout that because this is a real situation you've got yourself into. You're probably not going to make one. You're probably going to make two of these things because you've got a lot of people around and people are going to want more of that. So that she avoids talking about the lunch completely. That is totally off base for somebody who loves to cook, which clearly she does because you only make beef Wellington if you love doing that and you love entertaining. So this why for me that she avoids that is you know, totally off kilter. How long does it take to make that for real? Like an hours wise? Well, I mean, in terms of like, you got to let it rest in the fridge at various different stages to get it really nice and tight. Yeah, you've got to if you're going to do it, you're going to sous vide the meat, which because you're looking for exactly the right brownie and motion through the meat. By the way, that equation for the brownie and motion is an Einstein equation. So if you're ever thinking, what did Einstein ever do for me? Well, he made it possible for us to be able to calculate exactly how long it will take and exactly what heat will be required to perfectly cook your steak or that, you know, that, that medallion of beef inside the beef, the beef Wellington. So it's a massive, it's a massive amount of time. I pray, I pray that he pulls through. She gets into praying, I pray, I pray. So, you know, some other higher entity comes into it. There is no higher entity as far as I'm concerned than the beef Wellington. It's that's an act of, that's an act of, that's a miracle, the beef Wellington. Because my children love him. And then my children love him. So again, bringing in the children rather than saying, I love him, my children love him. It's all off base for me. Let me give her a benefit of a doubt on one thing. Look, if tomorrow you made beef Wellington and you forged mushrooms and you made a mistake and you killed your family, you would also still feel guilt and all the same things we're talking. So let's give her a benefit of a doubt there. What we can see, however, is that we look for red flags. One is not a big deal, but there's no attempt to stop crying. There's no grief or no concern in the brow. There's no sorrow at the brow.  And then she changes gears to I can't fathom. I just can't fathom what has happened. That feels awkward. That feels like she wanted to say something else and thought it. And then she does a sudden eye grab and tear check. Her blink rate goes through the roof and we're back to that fractured voice like the little kid. She was talking about same thing. I was talking about the fractured breathing followed by the, if you're trying to control control, then it comes in waves. None of that's there. The same way this little kid was crying. Even at the end, her tone flattens out as she says because, and she don't just say because my children, she again, hesitates, says because my bit and then she changes directions because my children love him. I want to know what those words meant. Maybe it is that she accidentally did this. So she would have some of these same emotions. We can't tell that. We can't tell intent. Did she go out of her way to do this? I did read, however, there was a dehydrator for mushrooms that she ended up throwing away after this. That starts to look suspicious when put with all these red flags. Can you tell us a bit more about the lunch? What I can tell you is that I just can't fathom what has happened. I just can't fathom what has happened. That Ian and Heather have lost their lives and Gail has lost her life and Don is still in hospital and I pray. I pray that he pulls through because my children love him. And you must be pretty shaken up by this as well. I'm devastated. I love them and I can't believe that this has happened. For the first time we get some brow involvement that I'm devastated and cannot believe. Her brows come to a point that's sorrow. We want to see that. Looks like there's actually a tear on her cheek. You guys tell me if I'm right or wrong. It looks like a tear running down her cheek. There's withdrawals at the side of her mouth and now some chin involvement. And because of her stature and because the way she is dressed, you can see her breathing change for the first time. If you just pay attention to a couple of things, look for the emotion in her gates as she starts to leave. Can you tell us where the mushrooms came from? I think she's hurt or angry one or the other because her steps are large. She's plodding a lot more. She's angry at them for pushing her and I think she's angry at them for pushing her to a real tear. I think they actually did get real tears out of her and I think that all that movement is determination and I'll categorize. I usually talk about energy as being high or low. Energy is high. Focus external or internal. External. Direction, sharp or scattered. All sharp. That's determination. She wants out. She's got a target. She's going for that door. I think regardless of why, there's a moment here where she is actually feeling some emotion. Don't know why. Can you tell us where the mushrooms came from? This is where she insulates big time. This is huge. She uses the car to do that. I don't know what she's looking at or who she's looking at during this. Her eyes are closed a lot and I can't believe the next question out of the guy's mouth was, you got to be kidding me, right? He doesn't say that when I was like, that kind of threw me and then we're not seeing a lot of things we should be seeing with grief still. We don't see any grief muscle. We're not seeing any engagement in the forehead. A little teeny bit, not a whole lot and then no engagement of the mentum again. I've said mentum like 40,000 times for some reason in this episode, but that's the front part of the chin where we usually see like the chin boss and some action happening there. Then she totally blows them off by walking around the other side of the car and then having to get her stuff out of the other side. I think she's crying. I think it could be anger, but my thing is I think she's upset because she's real. She's wishing she hadn't done this. I think that's, if there's a real tear there, I think she's crying for herself because she's worried, she's wishing she'd never done this and she knows it's getting bad, especially if the news is there and they're asking you questions. This is a great piece of behavior as far as I'm concerned. Greg, she may well have a tear down the side, but she checks for it in the wrong place and so she goes for the center. The center there realizes I think there's nothing there, then dusts the hands. It's like, oh, I'm done then. I'm out. I'm out. This is not working. I'm off. I think, Scott, she may well be going for a getaway. She may well be going, I'm going to get in my car and drive and then goes, no, that will look terrible. That will look real. If I reverse out of it, that's going to look bad. I think it's either that or her mind is so in that reptilian brain, that there's so much kind of, as we might call it Chase, amygdala hijack going on, that she's forgotten that the shopping is in the back, not in the front with her, or maybe a combination of all of these things. But in the end, she has to go around to the side, grab her shopping, what she got, more mushrooms. I don't know what she's bought. I'm not a shopping bag reader. I'm not a mind reader. There's probably somebody out there. There's probably somebody who can guess what she's got. They think they have some kind of psychic contact with the inside of the contents of the shopping bag. If you have that, I would like to know what you believe is inside that shopping bag. That would be. Wait a minute. Spidey's calling. Hang on. Can you tell him? I want to know. He probably does know. That's the problem. That's very smart. Ask him what card she's thinking of right now. Probably the card from a lawyer. She's thinking of the Joker. Exactly. Anyway, that's all I got. That's all I got on that one. Great piece of behavior. And you must be pretty shaken up with this as well. I think there might be a good chance she's looking up and into the sun here to get some tears going. There's a chance. Take a look at the first 10 seconds and tell me if you also think that this might look like a bad audition tape for a TV commercial. Everything's on display here. She's not making eye contact. She's facing the general direction of the cameras. Her arms are down at her sides like a performance. And she's... It looks like she's forcing the emotion out. And there's actually a lot of reasons you see guilty people overdoing this display like that. And they tend to overdo these displays to be overly convincing because they think they need to do it how they think it should be done. They might use it as a diversion tactic to shift attention away from evidence or like an inconsistency. We have innocence. They might believe that if others see them as victims of their emotions, they'll just be... They couldn't have committed that crime. They're so emotional here. And then committing a murder on its own might create some intense cognitive dissonance, especially if the individual or person sees themselves as a good person. So then they have to do this to make themselves feel better. Fear can pretty often manifest with these severe emotional reactions, which are might be masked as remorse. And that might be what we're seeing here. Murder by itself can be traumatic even for the perpetrator. And that's not something I don't think we've said before. Murder can still be traumatic to the person that did it to Scott's point. Like, I wish I hadn't done this. And finally, what we said earlier, there's expectation of how somebody's supposed to react after a traumatic event. And they try hard to show them all of these emotions as much as they can in a short amount of time. And guilt of people, especially if they're not typically manipulative. This is what I think we're seeing here. If they're not typically manipulative throughout their life or deceptive, they might misjudge how genuine emotions are displayed and then overdo it on accident. So if they're not an expert liar, expert manipulator, they might overdo it because they're not used to doing that. I think those stomps that we're talking about, like around the car, they're at her house. I think they might be territorial, like peaches, like the peaches snort. And you must be pretty shaken up with this as well. I'm devastated. I love them. And I can't believe that this has happened. And I'm so sorry that they have lost their lives. How are you kissing? I just can't believe it. Just can't believe it. Can you tell us where the mushrooms came from?  Do you have anything to say about that? Yes. I say I didn't do anything. I love them. And I'm devastated that they're gone. And I hope with every fight with my being that Don calls through. That's what I have to say. So this statement is less rehearsed than just kind of what she has to say. And it's all I got to say about that. She moves out. She's frustrated. She's moving heavily, but rapidly. I mean, boom, boom, boom, trying to get through. You can see she's frustrated and angry. I don't know whether she picked the wrong mushrooms or did something.  I poisoned my family and I am devastated. I wouldn't say, boom, boom, boom, keep shifting gears and then get angry when they pushed me to the point where I actually had a tear. Just me. I think this is suspicious behavior. And I'll just leave it at that. A good denial. I didn't do anything. I didn't do anything. Great denial. I didn't do anything. It's a shame, therefore, that she starts it with, yes, I say, I didn't do anything.  Do you have anything to say about that? Yes, I say I didn't do anything. If you didn't do the yes, I say that would be, that would be a fantastic denial. So, so yeah, net net of that. It's not a good denial because, yeah, you can say you didn't do anything. But but what did you actually, what did you actually do? That's all I got on that one would have been would have been a great denial if she'd have actually given a great denial, not a good denial at all. Let me tell you about emotional connection really quick. Men are more likely to be compartmentalizers where their emotions kind of detach emotionally during the act and many times after. Women are more emotionally entangled with their victim. This is from the FBI. Given the relationship context leading to more emotion driven offenses. This also goes into post-offense behavior. So let's talk about this really quick. Men, after the crime, they might flee the scene or engage in behaviors to conceal the crime and women are more likely to express remorse immediately or even confess, especially if the crime was not premeditated. So it's pretty interesting here. Every fight with my baby now don't go through and Don's dead. I think she's talking about Ian. She's got the dead person wrong or the live person or both of them live in the dead person wrong. So it's not that I don't think she's paying attention. I think she's got a lot of her mind right now. She's really worried about being caught. And I think she's getting a little bit confused about that. So that's she but she better be concerned about him living because that's one more life sentence she's going to have to serve. Serve. I like it. There you go. It took me time. It took me time. It took me time to check. Thank you. Welcome. So leave me alone, please.  Do you have anything to say about that? Yes, I say I didn't do anything. I love them and I'm devastated that they're gone. And I hope that every fight with my being now don't go through. That's what I have to say. Where do emotions come from? Do they pick by you or everybody comes from there? Can you tell us? What mill did you cook them? Did you eat the same mill there? I don't eat that.


From the heart of Silicon Valley, it's The Cube. Covering CloudNOW's seventh annual Top Women Entrepreneurs in Cloud Innovation Awards. Hi, Lisa Martin on the ground with The Cube at Facebook headquarters at the seventh annual CloudNOW Top Women in Cloud Innovation Awards. We are here for our third time with the founder of CloudNOW, Jocelyn DeGance Graham. Jocelyn, it is great to have you back. Great to be back here for your seventh annual CloudNOW. We are just so delighted to be here with you, Lisa and The Cube and all of the support and wonderful help that you've given us through the years for this event. So you have a lot of firsts that I wanted to cover and now we've just got a few minutes of your time. Seventh annual, as I mentioned, your CloudNOW community now boasts over 1,500 members. There's over 300 attendees here tonight. And tell us what was really unique about how easy it was to track this audience. Well, we've never had such a great response for this event, Lisa. And some of that could just be the timing. It is finally an idea whose time has come, right? And so there just seems to be such a groundswell of understanding the importance of inclusion and diversity and beyond that actually creating belonging, right? So more and more, I feel like there's such an actual enthusiasm that we hadn't seen before. So this year, we didn't actually publish tickets or let people know that tickets were available. Everything was essentially sold through word of mouth. And so we never even published any tickets and we sold out of the event. And that was definitely a first for us. Another first is being here, not only being here at Facebook headquarters in Menlo Park, California, but also having Cheryl Sandberg as one of the keynote speakers this evening. It is such an honor. You know, she is one of the women who has just been so important in terms of the seminal movement of women in tech. Like many women, I read her book, Lean In Years ago. And the fact that she's here with us tonight at the event after having inspired an entire movement is really significant and we're just thrilled. Another thing that's really interesting and a unique first for Cloud Now this year is you're recognizing 10 female tech entrepreneurs who are technical founders. Technical founders, please, Seth. Of venture-backed businesses. That's absolutely right. How you've been able to achieve that because their backgrounds are diverse and the technologies that they're designing and driving are really incredible. But this is one of the most, I think, exciting firsts about the event this year is in past events, we were recognizing women that had made major contributions in a technical field. And we were recognizing women regardless of the level or role of responsibility in the organization. Now we had largely done that because there were so few female founders of venture-funded startups. This year was an absolute breakthrough year for many different reasons. There are organizations now like always.org that are supported by women VCs. And there just seems to be an entire groundswell of female founders. And we were able to this year for the first time align the criteria around female technical founders. And I'm really hoping that moving forward we'll be able to continue with that as more and more women realize that they should be starting businesses and they can get venture-backing. And we're excited to talk to those winners tonight and ask, how did you go about doing that? How did you, what were your inspirations and how did you kind of combat those fears and just the history of the challenge of getting funding there. Another thing that I noticed on the Cloud Now website is one of your taglines is together we can make a difference. And just the last minute or so, give me some examples of how you're helping to make a difference that really resonate with you and that give you inspiration for your 2019 goals. That's such a great question. So for me really one of the most heartening things about the organization is that the work we're doing together and put through our scholarship program. So we're identifying the next generation of both female and minority leaders in tech and we're investing in them through our STEM scholarship fund. This year we have funders, our funders include Google, Intel and Facebook and we're really hoping to be able to expand that scope next year, Lisa, to increase the number of students we're helping. This year we're also, in addition to women, we are helping minority students as well and for next year we're wanting to expand those categories even further and being able to support people with disabilities. So we're really hoping that, you know, to create this kind of very strong fabric of the community coming together and really giving each other support. And Jocelyn, thank you so much for having theCUBE back for the third year in a row and congratulations on the groundswell that you're capitalizing on and that you're helping to create. We congratulate you and we appreciate your time. Lisa, it's always a pleasure. I love speaking with you. Thanks so much for coming. Likewise. We want to thank you for watching theCUBE. Lisa Martin on the ground at Facebook headquarters at the CloudNow Top Women Entrepreneurs and Cloud Innovation Awards. Thanks for watching.


Hello everyone. My functional update today is slightly shorter than usual. I've been on vacation for a few weeks so I don't have that much to share with you. But I thought I'd use today as an opportunity to tell you what UX research will be working on in the coming weeks. So I thought I'd start today by telling you about the three themes and these three themes are the merge request page, notifications, so things such as subscriptions to issues and to-dos and dashboards. And I'll go into each of these in a bit more detail in a minute, but first I wanted to explain how and why we picked those themes. So firstly the other Sarah collated all issues which have been tagged with the UX research label. She also pulled together any issues which had the UX label and had a milestone assigned to them within the next six months. And from there I was able to scan through the issues and see which were similar and I felt were interlinked in some way and that could be tested together. So we're trying to make our research efforts broader in scope because when we focus on one small thing in the interface we lose a sense of the bigger picture. There's a risk that we create too many individual solutions within the interface which when they're tested on their own might work well but actually when they're all added together the user journey becomes convoluted. We also want to focus on research and existing flows. So it's important that we understand the current usability of a feature before we start optimising it as this allows us to measure the improvements that we're making. And it also allows us to get a better understanding of the scale of any problems users are facing which helps us prioritise issues. And finally also means the UX designers will have a greater insight into the problems they are trying to fix before they actually start working on the proposed solution. So as I mentioned earlier there's three themes and I'm going to be looking at them over the coming weeks and these themes are in no particular order. The idea is that they can be worked on alongside one another and every three weeks the UX team will come together and we'll discuss the research that's been conducted on the themes and we'll decide as a team what the next steps are whether that's building a prototype and testing that or perhaps getting an immediate fix into the next release. So one of these themes is the merge request page and we're hoping to address questions like what are users current pain points with the as a still layout of the merge request page. So for example is it frustrating locating the merge request widget on merge request which have a long description? Are the branch details clear? Is the status of the merge request obvious? And of the theme is notifications. How do users get work done? Are they using to do use? What control do users want in relation to managing their notifications? And what notifications does users want to receive and in what format? So for example is it within an email or is it within the interface? And the final theme is dashboards. So what dashboards do people use? What information do users want on a dashboard? And how is that impacted by a person's job role? The project methodology they use or perhaps the size of the organization they work for? So how can you help? So I'd like you to share with me any insights or thoughts you have on these themes. For example perhaps you work in support and you receive a common query in relation to one of these themes. Or maybe you work in sales and you had a discussion with a client and it's that's an idea about what could be improved.  So any ideas, thoughts, assumptions or even just questions that you're curious about please go to the relevant issue and drop me a comment. It can be as short as long as you like. You can limit me to other issues. You can drop me into Zendesk tickets. At the moment issues themselves are very brief with a few kind of rough thoughts on there. And if you're not sure if something is within scope again just drop a comment on there and we can take things from there. And I'll collate all the feedback and I'll use it as a basis for my research and then hopefully in the next update I'll be able to share with you how users responded. Has anyone got any questions? Hey Sarah, this is Sid here. So I think the whole new navigation, you're done with that. You have a new navigation that's getting shipped under a feature flag and you're going to move on to the next thing because you're in advance of any changes the rest of the UX team makes. Yes, exactly. So Chris has gone away and he's taken that research and he has proposed a new navigation structure that is going to go behind a feature flag. So users can get a controlled way for users to start interacting with it and getting feedback based on that. I'm still available for future rounds of testing but we've had done now, I think it's three rounds of testing in social and navigation. So we're feeling fairly confident at what Chris has put together so far. Cool. Makes a lot of sense. Thanks. Anybody else? Okay, well I expect to see all your comments on those issues. Thank you very much everyone, enjoy the rest of your day.


So, this morning I was thinking about the dating process and what a mess it might seem like. And I know many people are frustrated to asking how can I meet a high quality person, how can I meet, and I'm not a big fan of the idea of high quality, but what I think that really means is how can I meet someone who's vulnerable, authentic, transparent, has integrity, their actions match their words. They don't make assumptions. They're not hypocritical of others, they're not judgmental of others, that sort of thing. Boy, that's a tall order for anyone to fill because I think on some level we all have frailties or flaws within us that makes it difficult to actually be a fully actualized human being. But with that said, coming back to the original part of this conversation, how do you meet people that are aligned to who you are and what you want and that they genuinely want a fully committed relationship and why does it seem so hard to meet these people? So this morning I was envisioning a football stadium in particular, the Coliseum because I believe it can, oh no, excuse me, Rose Bowl, I live in Los Angeles, so the Rose Bowl I think can house close to 100,000 people. And I want you to imagine that the entire stadium is filled and all of, even down at the ground level, it's all filled up, right? It's just completely filled up with people. And I want you to imagine that you're walked into the stadium and you go, I've got to meet my soulmate. I want to meet my high quality person. I want to meet that person that we can build a life together and it's this entire stadium of people. It's going to be rather challenging to meet someone in that type of environment. And yet that is what we're dealing with today is literally walking into a crowded stadium and say, this is what it, I mean, that's literally what it feels like.  It used to be if you walked into the stadium, there might be the bench on the left side of the field. And that was all the people to choose from or maybe there was the bench on the right side of people and there's only like 30, 40 people to choose from. And what I'm trying to give you an example is if you grew up in a small town, you grew up in a small town where everybody knew each other, you had a sense of familiarity, had a sense of alignment with these people because most likely you shared the same values, your lifestyles were blendable. And this is what it's been like throughout history up until about 50 or 60 years ago. I want you to think about cave people. They literally congregated with 30 people and that's who you choose from to meet with. And then when we moved into tribe environments where it was a little bit larger, basically the people you chose from was within your tribe or when we moved into towns or we moved into villages and everybody knew each other. So it made it rather simple. Now we're walking into a crowded stadium and it's much more challenging to figure out who's really aligned with who we are and what we want. Does that make sense? And I think the challenges today, especially women, and I say this, well I shouldn't judge women when I say this because men are just as bad as this as well. It's like there's this attitude, well why haven't I met my person? Why haven't I met my person that I'm supposed to go off into the sunset or like Cinderella or whatnot and get that glass slipper? Why haven't I met that person? Well maybe it's to recognize that we are literally swimming in a sea of people and we're bombarded with people through our devices nowadays. I think the swipe dating apps has certainly bastardized the way we connect with people, certainly more so now than it was five or ten years ago before these apps existed. And so the real question coming back to where can I meet this person, this person who fits my values, whose lifestyle is blendable with mine and more importantly who is an emotional grown-up to actually lean into a healthy, happy relationship. And the reality is these days is we have an emotionally constipated group of human beings out there in this pool, in this stadium of people, we have a lot of emotionally constipated people out there and it makes it even more challenging. I think the most important thing first and foremost is to work on oneself, work on your maybe of codependent tendencies, maybe you have boundary tendencies in the sense that you compromise your boundaries, maybe you have an egoic way of approaching things that's very entitled and there's a lot of expectations you have in another person, maybe you have really controlling behavior, maybe you have submissive behavior. First and foremost I invite you to work on yourself, work on that's really the reasons why I wrote my book what the heck is self-love anyway, a journey of personal development, self-help and spiritual work to actually begin to recognize that we are the center of a lot of our own frustrations yet most humans point the finger at somebody else saying they're the problem in the dating mating and relating realm right now most people hyper focus on on especially women, they focus on men being the problem and men focus on women being the problem. Do you know most couples therapists when they see a new couple come in to their office they immediately know what's gonna happen, it's gonna be this, he's the problem, she's the problem instead of looking within because when we point a finger we have to look back at the three fingers pointing back at us and so first and foremost if you want to attract or meet again I use the term high quality but what I'm really saying is a person who's just aligned to who you are and what you want first and foremost I invite you to work on oneself in the dating process. Now I'm going to tell you one other thing that happens when you're actively dating and let me just say this in no effort if you're putting in no effort to actually connect with someone then you will not meet someone it will require effort whether it is choosing the online dating method whether it is going to a meetup group which I'm not a big fan of per se whether it's just volunteering which would be a great way to connect with people you're gonna have to make effort to be seen because whether we like it or not you know if there's a stadium full of people and you're sitting at home they're not going to be able to see you so it's going to require some effort but more importantly when you work on yourself I want you to know that ultimately when you meet a person to begin the dating process then you're actually that person is a mirror to help you also work on yourself at the same time because it it's one thing to work on oneself without another person and that's a whole another thing when you have another person in your life to work on yourself and what I mean by working on yourself is catching tendencies of maybe being neediness catching tendencies of being avoidant catching your tendencies where you might be controlling catching your tendencies where you might be a dormat or a people pleaser and actually working in real time to heal those things most even though I'm a big fan of doing inner work and I oftentimes recommend the Hoffman process as a way to heal your childhood wounds and traumas that cause you to become that needy person that come that causes you to become a controlling person and when you get to the root of why this happens you can actually begin working on it in real time and just recognize that sometimes the whole dating process is an opportunity for you to work on yourself and not necessarily find that ultimate soulmate on that first second or first guy you meet or the third guy you meet or the 10th guy you meet because many of us are gonna have to go shopping you know I was just thinking about shopping for a moment I had this interesting thought yesterday when when you know these days men and women are like shopping for clothes you know the way they treat the dating process and they put on they go into a department store they put on clothes just to try it out to see what it feels like the problem is some people leave their BO on the clothes and what I mean to say is they leave their stink on the on the clothes which is representing the other person they've left their stink and then you've got to choose to wash the clothes being yourself to rid yourself of that stink and that's where inner work comes in because the bottom line is this you don't need someone to love you for you to feel good about yourself I repeat that you don't need someone to love you to feel good about yourself which you what I invite you to do is love on yourself and become a magnetic attractor so what happens is when you go to that football field all the people that are not vibrating with you are gonna start pushing they're gonna start moving away and the people that vibrate with you are gonna start coming closer to you if you believe in the law of attraction and when I mean that they start coming closer to it doesn't necessarily mean it's gonna be this perfect ideal relationship it's gonna be an opportunity to do even more healing through a relationship and hopefully with a person that you have chemistry with you share the same values you have lifestyles are blendable and most importantly they're an emotional grown-up so I invite it invite in a prayer God universe spirit I invite in someone where we have mutual chemistry with one another and our communication and banter can go on for hours and hours at a time and we have lifestyles are blendable and we share the same values and this person we are both emotionally grown up to did build the deep roots of trust through social activities hobbies mutual interest spending time with family and friends traveling together teamwork building skills both in our personal and our professional life and lastly intimacy both physical emotional intimacy to build that deep rooted happy healthy juicy delicious relationship God universe spirit I invite that in and I invite you to say a prayer while you're doing the work to attract in a great guy that might be high quality and merely that means you're just aligned with each other alright I think that's I think you get the gist of where I'm going I'd like to hear your thoughts please post a comment below and if you find value in this group please tell your friends about midlife love mastery send them to my website Jonathan as a comm have them click the group coaching button so they can join our fantastic group and I'm gonna sign up this video as I always do first I've given myself a big gigantic Jonathan bear of self-love I'm gonna reach into the camera and give you a hug of love if that's okay I'm gonna ask you to turn to someone a pat a teddy bear pillow and give it or them a hug of love because hugs are a great source of love and let's face it we could all use more love in our lives thanks a bunch bye bye now bye


From San Francisco, it's theCUBE, covering VMware Radio 2019, brought to you by VMware. Welcome to theCUBE from San Francisco at the VMware Radio 2019 event. I'm Lisa Martin with John Furrier, welcoming back one of our distinguished CUBE alumni, VMware CTO, Ray O'Fail. Ray, welcome back to theCUBE. Thank you, very happy to be here. This is the 15th annual radio, R&D innovation off-site, really competitive. There's about 1,800 engineers here. Over 1,000 different projects submitted. Only about 15 to 20% may be selected to be featured here. This is the third day or so. Talk to us about some of the projects that really caught your attention as really innovative, that really kind of embodied the VMware culture of innovation. Okay, so the event is an internal event, but it's treated very much in the same way as you would a more formal people submitting papers, being peer reviewed, and then, as you say, a small number of them make it true to the poster sessions or the presentations here. If you look at the broad SWAT that come in initially, they are very broad, covering everything from technologies that VMware has a lot of focus on, whether that's Kubernetes virtualization and so on, but also some that are further afield, like virtual reality, augmented reality. You also get quite a few projects which fall into how can we be better as a company? So better ways of, if we developed our software using this technology or this approach, we'd see better efficiency or ways of testing in new and interesting ways. And I also, for the first time, I think saw a few projects which were more around, less around the technology and more around ways of working together. How can we build teams which work better globally? There's quite a few poster sessions around here about even how to manage and increase the inclusiveness of your team, right? So you're seeing it beyond the technology and it said, how do we as a company become more successful? I think that virtual first is an interesting dynamic. We call it virtual first because no one's actually built technology for fully virtual teams. It's always been kind of collaboration bolted on to pre-existing on-premise activity. Yeah, so our R&D teams, as most R&D teams that you're going to see these are going to be pretty distributed. You're going to have people working from home. You're going to have people in remote sites. You're going to have many project teams where the actual project itself, right down to the smallest team of 10 to 15 people, may well be distributed. So what you've got is very core pieces of code being done by teams who are acting remotely. Now when you think about it, as we work with more and more open source, you're seeing the exact same thing. And like the open source community has worked very well in terms of how do you run those projects? And so we get to learn from that and we've actually created an office for open source, an open source program office. And a lot of what we're trying to figure is how do we make sure to be able to build and leverage that innovation across multiple teams? Well Ray, we want to thank you because I know Radio's been around for a while, but this is the second year where select presses have been invited to get access to some of the projects. So we really appreciate that. As CTO of VMware, you've got to look at the landscape and look at the organic innovation inside, bring the acquisitions in, and then bring it through to the company architecture. Where's the intersection points on the organic to the CTO architecture map? Because you've got a lot of great business model going on now, the clouds looking good, cloud foundation, you have the telco business booming. Where's the action on the business side? Where does this come in? Where's the action happening? So- On the technical business side. Yeah, on the technical side. Yeah, what we're seeing is, well you've mentioned two questions in there. One is about the innovation and what we would do, how do we fit acquisitions and so on into that mix. We've a fairly formal, I guess, innovation program, if I could put it that way, which basically focuses on what do we do to make sure that we have a really strong culture of innovation in the company? And this event is one of those things. It's not just a few days event, the lead up to it, the lead off from it and so on. That really is focused on make sure we have a culture of innovation in the company. We can create new products, new features, as needed from that. But we also recognize that some of those innovations are going to come from partnerships and from acquisitions. Either from partnerships with an open source community or in the case of you saw yesterday, we made an acquisition of a company, Bitnami, which is part of a broader story of us being focused on cloud native applications. What is the best way to be able to manage that new type of development, container-based, Kubernetes-based and so on? So we're open to wherever that innovation comes from. In fact, that's one of the things I really like about the company. We will look at all the possibilities and sometimes, as you saw, even some of the partnerships we struck in the last year, you got to be creative. So I got to ask you about 5G. One of the things that we're seeing is a lot of hype around 5G. I mean, I was in Vegas and said 5G-L-T-A-E. 5G-E, evolution, wasn't even real 5G. So there's some skepticism, but certainly it's a catalyst. How is 5G impacting your business opportunity and the industry? So the telco industry in general was not particularly virtualized if you go back about two years or three years ago. So one of the key things, as people, as telcos are building out to deal with the 5G infrastructure, they're also saying, okay, what do I need to build? Do I use the way I used to do it? And more and more they're saying, hey, I should be able to use virtualization. Why can I not leverage that same technology which revolutionized cloud and the data center? So we're seeing some very good business in that space. Much of it is what you call the telco core, the core infrastructure before you get to the radio networks themselves. But we're also beginning to see even someone not beginning to move out to the radio networks. Like a- Virtualization or software? Well, virtualization even. In fact, at Mobile World Congress in February, I guess, we did some demos of some pretty advanced technologies around network slicing where you're essentially beginning to virtualize the network all the way from the radio network back into the data center itself. And the telcos are certainly from a business I've already been struggling for decades trying to figure out what that over the top, what their business model could be. Will this help them? Yeah, well, any time, you know, our experience is any time you turn something into a flexible software model, within that agility, within that flexibility you get to do a whole ton of advantages. Because you're able to update, you're able to modify. So it's all around flexibility. Everybody talks about how agile you need to be. Well, virtualization, moving into a more software-defined model really helps with that. Let's talk about, back to radio 2019, the R&D Innovation Offsite Radio. Let's talk about customers. How do customers influence projects? Say from last year to what some of the engineers put together, are these engineers that are having a lot of interactions with customers? What is that influence that customers deliver to VMware's culture of innovation? Yeah, it's rather interesting. We more and more, we have customers who come to us and actually are asking the question, not necessarily about products, but about the culture of innovation. A question around, how do they repeat that? Or can they learn something from us? And we learn from them too, but it's interesting that the question has begun to come up more and more as these customers realize we must be agile, we must innovate, or else someone else is going to get them from a competitive point of view. They're trying to understand what we do in that space. So that's one aspect of it. In terms of the projects and what you see here, we do have our professional services organization here. We do have our customer support organization. We do have a lot of our CTOs. A lot of these projects come from opposite of CTO. They all spend a ton of time with customers. We also do make sure, for the most part, that we get our senior engineers to have an opportunity to go out and visit customers, or when customers come on site that we will have those discussions. So there's a lot of customer input into the mix. Where you actually see it showing out, or where you see it begin to appearing more and more, there's a lot of projects here that are deeply systems projects. You'll also find a lot to around pretty basic customer satisfaction things, like user interfaces, ease of licensing, all those types of things. So there's a good balance between the two. You know, one of the things you guys are really doing well in the marketplace, obviously, with the cloud decision with AWS, that was a great message to both your field, customer base, how cloud's going to evolve, then cloud foundation. Now you've got the edge of the network developing, but the software-defined data center NSX is doing well. As you start to get into the networking side, because you know, the pitch we heard at Dell Technologies World was, don't look down, look up the stack. That's where Kubernetes is, and where the action is on the abstraction layer. There's still a lot of work to do with the networking and security piece of it. Where's the innovation angle there? What are the dots that connect on the networking and security side? I think probably the biggest focus is on security. Almost every customer, as they're becoming completely dependent on digital infrastructure, just to get their work done. Like everything from a farmer to a hospital, they're all digital now, right? Security pops up over and over again. You know, the key products we have in that space are things like obviously NSX has a large security component to it, but also app defense and some of the projects we do there. So I think security is probably one of the key areas we see that focus. In some ways, what we're seeing is, customers coming to us and saying, I want to be able to worry about my applications. Can you somehow figure out how to make the IaaS and the virtualized infrastructure and the security as policy-driven, as automated as possible? And that's where we're focused. You know, one of the things I see as a trend, obviously Stu Miniman would love to be also talking about is the hyper-converged HDI, hyper-converged infrastructure, really was a tell sign to what customers want. They want to converge everything into an abstraction. Correct. Into a software model. Clouds, hyper-converging clouds is also another correct multi-cloud kind of objective. So this notion of consolidating and kind of creating abstraction is a trend. It is. I actually think it's really a decision by most customers to say, where do I need to focus all of my bandwidth to be successful? And they're saying, I want to focus on the layer which is specific to my company, the applications, my customer relations. Please somebody help me with all the other stuff. And that's cloud, hyper-converged infrastructure, VMware. Do you feel like VMware's positioned well in that area? I do. I think that in the end, I think we have an interesting blend of whatever, sometimes I use the word agnostic or enterprise pragmatic innovation. We know you want to leverage latest technologies. We know you want to be able to advance in those spaces. But we also know in the end, you are a bank or a hospital and you need to manage that transition in a fashion which allows you to keep your business going. I think we've been very good at helping companies do that. Just to- If I took you on a sales call and I would say a VMware sales rep or a competitor, obviously the competitors will try to counter what you guys are doing. And I was like, we know, we see Cisco out there and others with this competition. There's industries evolving, but you guys have an advantage. What is that pitch to the customer? Why VMware over the competition? Because they're certainly saying that they could do things better than you guys or in vice versa. Yeah. I think there's a few advantages. One of them is our enterprise history, our enterprise readiness. Some of our competitors obviously have that as well, but we are very, very strong across all the world's global enterprises. The other part that you're going to see, of course, is in some ways we've got the ability to be a little bit of a Switzerland in many cases. Our job is effectively to say, abstract, virtualize your infrastructure, make it easy to manage and optimize. And we don't necessarily care what that infrastructure is. Is it a public cloud? Is it a private cloud? Is it a hyper-converged infrastructure? So we're able to offer that unified or essential kind of digital infrastructure that goes across all of those things. And within that, you're giving choice and flexibility. You want to move that workload because you think you'll get a better deal on a different cloud. We will help you to do that or at least make that easier to do. Along the spirit of competitive advantage, besides innovation, which we talked about this very rich history, 20 plus years of innovation at VMware, what are some of the other elements, in your opinion, that companies like VMware need to have to be disruptors? Couple that come to mind when I think of VMware are partnerships and diversity. What are some of those core elements that really are essential to drive disruption? So I often use a phrase which sounds maybe a little bit opposite to disruption, which is resilience, right? Is your company in a position to be able to take either blows from an economy, from competition and so on, and actually take advantage of those in some ways? And the other part of that is leveraging that innovation. As you're trying to say, I want to be able to grow and be successful, can I do something in a way which that innovation is, I use that word again, pragmatic. It fits well with everything you do. I think VMware, in my view, has a very strong culture which leads to that. And sometimes we use the phrase of VMware as a bit of a why culture. People ask why all the time, right? So if I say we're going to do something with Project X, some senior engineer is going to say why. Now it's even more important, is it often becomes a why not? So you look at some of the partnerships we've done, somebody's, where we get into those conversations and the natural thing, well, we're not going to partner there, but then somebody says, well, why not? We could partner there. And after that, you get some very interesting. We get any great distance to the Q and A. So right, why blockchain? Right? Yes, so the key area where we look at blockchain is actually Pat has made some comments on blockchain around it being this key, almost like the IP story for the future of financial services, right? IP networking, from a networking point of view. So what we see is that this is essentially a foundation layer for applications to be built on, not just for financial service, but we see it also showing up more and more in things like supply chain. That's a hard problem. It's a distributed problem.  And that's where we've got that unique ability. IP metaphors, interesting. I mean, look at what IP networking did. This is pre-web, it's internet. Correct, yeah. I mean, what happened after that was just an amazing shift in our world. So you guys see blockchain as a similar paradigm? We do see that. Well, we see it's a layer for which it's become a somewhat ubiquitous layer that then you build these trust applications on top of, right? And so it's almost like a platform layer at that stage. That's why when we look at it, it's almost becoming kind of a software infrastructure story. Well, you know, we love blockchain. We geek out on time. We're going to talk more in depth with Mike. You do, I saw some of your stuff on blockchain online. Yeah, yeah. That's great, thanks. So I saw a tweet from you the other day that of all these poster presentations behind us, you were really trying to, with all these stickers and things, how's your sticker collection coming along? It's going pretty well. It's kind of funny as what you're seeing here is a bunch of engineers who are really passionate about the thing they're presenting. So when I find someone and build little Lego characters, there's little stickers that they build and so on, all trying to push to some degree their passion about what they're doing, right? So yes, I came in here at 7 a.m., taught the place would be empty, but there was actually a bunch of engineers here. But I was getting all these stickers, right? It was just surprising to me, whoa, people put a lot of even artwork into these projects as they try and describe them. Well, and what I think about that is it shows creativity. And it's one of those, you might call it a softer skill, which I don't know why it's called softer skills, but that's essential as the ability to express that creativity. And also some of the other skills like collaboration and learning how to present even better, which are also elements that the folks that attend radio get to work on. Correct, many of the engineers who present here, this will be their first, maybe our second time, presenting to a large group. Now they're presenting in front of 2,000 people, and in many cases 2,000 of their peers, who know exactly what technology they're talking about. So you can't just give some high level, oh, it might be better kind of thing. Someone will say, where will it be better? How fast will it be and so on. So we make sure that if any engineers are looking for training or want to get some help to do those presentations, we spend quite a bit of time making sure they can get that. Because that's part of growing them as engineers and as future professionals, our business leaders. Absolutely, well Ray, thank you so much for joining John and me on theCUBE at Radio 2019. Great to talk to you and excited to hear some exciting things that come out of VMworld 2019, which is just around the corner. That's right, just come up, thank you. Absolutely. For John Furrier, I'm Lisa Martin. You're watching theCUBE from VMware Radio 2019 from San Francisco. Thanks for watching.


I've been trying to gain my old Paragon Richter skills back in fault, but it's it's been a rough go and I Sincerely apologize to anybody that had to deal with my support Richter gameplay. However, I do have my moments She's low.  I'm going slowly with Shirley. I'm going Oh nice Don't need me I'm a strong independent Richter You don't need no support


So if we look at the bottom, let me just move this a little bit, okay, I guess that's okay. Well, whatever. Make sure that's in frame. Okay, so there are two feet but these other two feet happen to be missing. These screws kind of seem to be in the wrong place. So anyway, I'm just going to remove them. I'll put these screws in bag one as well. They look sufficiently different. So I'm just going to take my big screwdriver and remove these screws and see what they are. So the screw, it's kind of a big screw. Is it an eight? No, it's even bigger than that. It's a 316th 32 screw and it is half an inch. Bag it and let's move on to this other one which I would guess is the same but you never know sometimes people replace these screws with the wrong size, half an inch, same size. Okay, and now we've got these two top screws here. Here's one. I should probably take the foot off first. So here's one foot. The screw is actually not coming out of the foot because the foot is deformed so it's not coming out. But I can still measure the screw and it is indeed 316th 32nd. So that goes along with the foot in the bag.  That's interesting. I've got a shoulder on it and that's important to know. So I'm pretty sure it's also 316th 32nd, yes it is, and it is of length 0.855. The threads themselves are 0.448 and that goes into the foot. And now these other screws, this one I've already loosened is 316th 32nd and it's also half an inch. See if you look at this screw closely, I don't know if it's going to show up on the video. Let's do this. I guess it's going to show up. There's kind of a tiny shoulder. It's not really a shoulder, it's just an unthreaded part. I don't know if that makes any difference. I'm not enough of a machinist or a mechanical engineer to know if that's significant or not. Okay, and then here's the final one and I'm holding on to the machine because this is the last screw holding the back on. Okay, there we go. So oh, you know what I forgot to do? I forgot to set my timer. So we've got a timer going on. So back to this. So again it's a 316th, sorry I said 316th, it's actually a 10, number 1032, yeah it's a 1032 screw and it's also half an inch. Okay now we can take the bottom off and that's interesting. So here's the bottom. It's just some sort of a kind of a rubbery, plasticky kind of stand off here. There's not much that's interesting here.  This is interesting. It kind of looks like one of those old desk blotters I guess. It's the same material but it's smooth on top, it's a bit rough on the bottom and it kind of looks like it's got the impression of, I don't know, a cloth of some kind. I don't know what the hell it is but it's not rubber and it's not plastic and it looks kind of clothy. It's got a little bit of, I don't know, threads over here. So well, whatever it is, it clearly goes on in one direction. Okay, well that was dirty, oops I think I banged the camera. So all right, well here's the underside, hooray. So let's tip it back over and continue with the disassembly. So I'm going to close bag one so nothing rolls away. All right, so now last video I said that there was a crank on here that was preventing the front from coming off. Now if you've got one of those cranks that's really rusty and you put some penetrating lubricant onto the screw because you don't want to remove it right away for fear that the screw will actually break because the force of the rust is holding it in place too tightly. Then in that case, I think it's best to just leave the front on until that lubricant really penetrates inside. So as I take the top off, if you have one of those machines that has the front on we're just going to leave the front on and take the top and the front off in one piece because this twirly crank thing is actually only attached to the top. So yeah, just a little warning. So in order to remove the top, we're going to have to remove all of these keys. So I'm going to open another bag so that I can put all the keys in there. The keycaps, I'll call it bag two, bag two, and I'll put the serial number on, 77339. So some of these keycaps will just pull right off, okay, there, see they just come right off. The ones that don't, you'll have to pry them off with a screwdriver or something, but you don't want to damage the finish on the front because that would leave scratches and stuff. I mean, obviously if the front is like completely rusted, I don't know, well, you know, maybe you want to protect the top as well to prevent there from being any scratches. So what you basically do is you take something to protect the front and then you just put it on the front and or the top and then you can lean your screwdriver up against it and just push the key cap right off. So, but obviously removing it with your hands is more efficient in terms of time. So we've got eight rows of keys here, that one's not coming out, so, and it's two black rows, three white rows, and three black rows. And the idea is that these would be cents and these would be dollars and the comma was over here. Now you can see that there are these flippy things and that's, that was there, it's green on one side to blend in with the top and then white on the other side. So if you weren't using, you know, dollars and cents, maybe you were using four decimal points, you can just flip one of these over and that would be your decimal point, basically. So, all right, let's try that, no, okay, so we'll pry the nine off. That's all there is to it, so just give me a second to wake the computer up. So while I'm pulling all these digits off, I can tell you a little bit about the history of this machine and the Monroe Calculating Machine Company. Back in 18, something or other, let me see when, 1873, there was a guy whose name was Frank Baldwin and he was an inventor and he invented a bunch of things including something called the arithmometer which was an early adding machine and there's a patent, a U.S. patent that you can look up that was patented in 1874. Anyway, so he developed this adding machine but it was never successful. There was no real profit in it. Anyway, fast forward to around 1911 or so. Frank Baldwin, he's now 73 years old, he meets up with this lawyer for Western Electric named J. Monroe and I don't know how they met but Monroe took an interest in the idea of a mechanical calculator so they decided in 1911 to start a company to build adding machines. They actually founded it in 1912 in Orange, New Jersey. So they started building prototype calculators. I think the prototypes were called A, B and C because in 1915 they started selling the model D calculator and I've never seen a model D. I don't know what it looks like. I don't think you can even probably buy one or find one because there were very, very small numbers of each one built because they were really the first ones. So the model D in 1915 was followed up in 1916 by the model E and then in 1917 with the model F, again in small numbers and then finally in 1918 there was the model G and that was the very first commercially successful adding machine that the Monroe company sold. So starting in 1918 you can see the newspapers and magazines just saturated with ads for the Monroe calculator 1918 and they sold that for something like three years up until 1921 when they came out with the K series. Now what happened to H, I and J? I'm not sure but I suspect that those were prototypes for the model K. I believe the model G was significantly, well the model K which is this one, I think was significantly different from the model G so they had to go through several prototypes and I suspect that those are the missing letters. So and then there was the model K that was sold from 1921 to 1928. How many were sold? I have no idea but I'm pretty sure it's in the thousands if not tens of thousands because you can find these all over the place. Now you noticed, maybe you noticed as I was pulling this apart that there was one of the zero keycaps was missing. That was missing when I bought it.  That was missing when I bought it and maybe this is a piece of it but I can probably go into SOLIDWORKS and model one of these keycaps and then just send it off to Shapeways to get it 3D printed. That's pretty cool. So the model K is a manually operated machine so it has this crank and that came out in 1921. In 1922 they started adding motors to it and the motor was this big thing that hung off the side and it sort of powered the machine from here and it had a plus and a minus button and it had a couple of switches on it. It was fairly primitive but it was operated by a motor which I guess was a new thing at the time and they started doing that in 1922 so just one year after the manual version came out. This is a manual version. So okay I have taken off all the keycaps. There is still this one button which in fact is not connected to anything inside the machine itself. It's just a lever. Basically what this does is it says item count on it and the idea is that these rows would be used for a numeric entry and you could press the one button down and if you turned the item count so that the arrow is facing that way then when you cleared the key the keys the one would remain activated. So what this would do is that every time you turn the crank this side of the carriage of the numbers in the carriage would register one for every operation that you did. If you subtracted it would reduce by one so it's not quite an operation counter but for what it's worth that's what it's for. So if you release the item count and then press clear well okay so obviously it's not working very well but the one is supposed to come up. I don't know why it's not coming up anyway. So the point is that this isn't actually attached to anything inside the machine. So what we now need to do is remove these flippy things. They are actually connected to the to the frame of the machine so we have to remove them. So I will take this screwdriver I'm going to close bag two because that contains all of our keys. I'm going to start bag three. Where is my sharpie right here? So bag three, serial seven seven three three nine. I'm having this anxiety that the that the camera is not actually recording but it doesn't look like it's recording. Also my sound it is still recording.  Okay so I'll remove this from the bottom first. So this is kind of a tiny screw so it's probably a number four yes it is a number 448 it's got a kind of decorative round head it's a quarter inch personally if it were me I'd have gone with brass. Move this other screw. By the way this video these videos are published in HD 1080p so I highly suggest that you go full screen on these because you know details also 440 also looks the same as the other one and it is indeed quarter inch bagged and now this just comes right out so I guess these things are I don't know pressed in maybe I'll just leave it as an assembly at this point and set it aside. Okay hey look dust okay so I'll also do the same thing on this top rail there are three screws holding that top rail down so I'm going to unscrew those 448 quarter inch. The reason that I'm being so careful about measuring these screws is that there aren't any instructions there's no reference online to you know what screw goes where so if I get it wrong that's it if I wouldn't be able to figure it out I'd pretty much be hosed not going to make the obvious joke don't make the obvious joke look 440 quarter inch and finally four did I say 440 what I meant was 448 440 would be a coarse thread this machine only uses fine threads so 448 and again quarter inch bagged okay and then we have this other rail will it fit in the bag no so I'll just set the rail aside okay let's see what else have we got so we've got this remaining screw here and this screw here that we can remove 448 this one doesn't seem to want to come out I'm going to go with a slightly bigger head let's see what will this work yeah this this fits a little better so so in order to get this screw out I'm not just going to apply torque I'm also going to push down which usually helps yep it comes right out 448 quarter inch yeah if I were definitely going to pimp this out I would use brass screws all right um okay so there are several screws that were kind of hidden under the keycaps and you wouldn't be able to get to them there's one here and there's one here okay so let's go ahead and remove those pushing down as I do it okay this is also a 448 quarter inch and this next one also a 448 quarter inch all right we're getting there I think there is this screw remaining I'm pretty sure yeah feels like that's attached to the frame so I'm going to take that out that is also 448 quarter inch all right so I should be able to remove the top now and indeed it is coming off and there we go all right let's have a look at the bottom okay so as I said this wasn't actually attached to anything in particular it's just something that hooks into the one key and prevents it from from moving there is the the twirly thing for the carriage there is this thing which is what doesn't seem to be anything in particular I'm not certain what that is for maybe it hooks to something in the machine itself let's see yeah I don't really know it kind of sort of looks like it's somewhere around here so anyway and then there is this other thing over here which seems to connect to here to this thing and it's a lever which goes somewhere over here so maybe it's connected to some mechanism over here anyway this thing now slides out so we can slide that out and set it aside these are actually rollers they're bearings and pro tip don't use any lubricant or penetrating lubricant on these because that will screw up the rollers and cause them to freeze into place you know don't do that okay so there we go here is the top of the machine so you can see that I don't know if it's possible to see but the the profile of these things is such that if you push down there's this spring-loaded rocking kind of lever that holds the key in place and so if you release the rocker it releases the keys hooray all right let's uh let's see what else we can do what else we can take apart we can I believe remove this entire keyboard mechanism I think because there appears to be a screw here and a screw here which holds this frame and another screw here and this big sort of screw over well it's actually inside here that's holding on to the top frame and in terms of the sides I don't see anything here and here it looks like there's also nothing holding on to it so so that's what we're going to do we're going to remove these two screws and these two screws and see what we get so uh right so so on this side you can see that we have this screw here and this screw here which I'm going to remove with maybe a no I think this is the right size so let's see how we're doing on time we have oh just about three minutes left okay well I think I'm going to leave that until the next video so let me go ahead and well no I'll just leave it partially screwed out so that we can so that I can remember exactly which screw I was starting on okay so that's it for part two of taking apart this calculator the playlist is going to be called the playlist on youtube is going to be called monroe calculator model k restoration I guess and it'll contain all the videos this will be part two and I think that is going to be it for this video so until next time bye


Is it pessimistic of me every single week to be like dang we only have x number of episodes left I haven't even be able to comprehend or really explain how far Jujutsu Kaisen has gone this season Like new levels of hype that I never even thought was possible in anime Scenes and fights I could rewatch time and time again, and it's quite literally every single week every single fight every single character And we still have like what five or six to go. I mean I can't get enough man Welcome back to the channel. My name is Jack the bus today. We have 42 right in wrong last episode Uji is back and probably gonna have to deal with the fallout of what occurred while Sukuna took over and while it felt like things kind of Ended last episode. We still have the overarching goal of saving gojo and that's still gonna be an uphill battle If you're new to channel, don't forget to drop a sub on the channel and let's get started We surrounded by people. That's his grandpa. He said to him and then gojo It's like all of his first conversations Oh man Was a juntae it's been forever since I've heard his voice you just going through some crazy stuff right now He just keeps hearing you should be surrounded by people.  There's no stopping that.  He's experiencing in his head so well Just like it's so overwhelming and then just the shutoff at the very end. It's oh my gosh. It's so good Got an ocean go back to the octopus's domain Is that not it's not a me. Oh, yeah in the last episode he like half of his body was burned Is he losing it too high in so much pain? He's like hallucinating. Maybe yeah, he is hallucinating.  He's in rough shape though. He's to find someone Is that my he's oh leave him be leave him be leave him be leave him be why is my head though just chillin I think this is like the ultimate playground man Malaysia dude you can see him now like clearly. Oh my gosh. What time would be nice It's not like retirement has to a fushigurus on the streets I bet brother He's trying to decide on the word to describe it He's the guy keeps right in the room, baby guys. Damn. He's the beast Soundtrack just continues to go hard. Is he like seeing right?  He may be broken, but he is not done He will find that peace that life. It's so guttural. Oh my god. Wait, I think they're all down I think you just gonna find them. Please. Please, you see you can still help Oh his body man.  It would break Yuji by so please man Yeah, just talk just talk just talk. Oh Still holds that responsibility him that's in him on the mission I shouldn't what say if it's a Dori. Oh my god. I'm sick.  It's a whole wall.  It's a diet like that. Oh My gosh his face. Oh god sliced. Oh my gosh, man Dog why he don't have to meet the most demented soul and in and in and in anything ever How do you write this? There's just a wall of flesh is disgusting getting closer It's closing in You just faster take on a beauty mess them up, baby. Oh He's back. Oh, we've never been more back. We've never been more back. Oh, it's so gross It's such a close course environment. It's insane. It's like him trying to push back against the wall while dodging these knives So many hands and flesh that it forms blades It's just grabbed out from the wall, but he's fighting like thousands man I got a vision got dark there for a second 23 19. We're so close to midnight, man He's firing people that dude. I shouldn't be shocked Goddamn third gear.  And what? Dude, it's like limitless possibilities with my toes forms dude. That's just scar across UG's faces Gnarly that's the type of hit you take that's like permanent, bro He's trapped in the elevator and still makes back. Oh my gosh.  Okay, dude. All right He recognizes that actually What this is definitely my head though. This is 1 million percent my toe. He's just messing with UG No, it's definitely my though. Okay. Yeah, not even I remotely why is it usually come on man But you wouldn't be on 1 million percent on guard not even close. You just saw him turn the corner Maybe those guys were there and you know That is so disgusting just trans figures anything and everything Talking to him. Yeah, and using people one more car What card what card Oh My god, so he went looking for UG But Jogo inherently found it first because Sukena got I came back So there's two my he toes. So where did the other go 2316? That's like not yeah, not that long ago He's like now No, but uh, oh my gosh, she found the other I'll tell me she's not the other the other car to play How does she look like that? She's like lost it How do you get chances to shine no for real Please let her pop off man. I don't know my he toes crazy Disrespect him. Yes. Oh My gosh, man No control this did he think that she just missed. Oh Yeah, he's underestimating her for real. Yeah Yeah, baby. It did some damage actual blood It doesn't matter Close to that guy. Oh yeah, UG Oh no Oh no, it would actually destroy him. Oh my god How does Nanami have such a quick and just nothingness and it was building it all up And I saw the signs but I just I just wanted to think it wasn't real and then his life was over in an instant Just the way that mahito kills is so demented and twisted it takes just the extremities of just The manipulation of the human body.  I love nanami so much too He had my favorite ability in the show ratio is my favorite ability Just the way it's presented the stylization of it was just everything Oh, that's to say other abilities the show aren't cool. It's just uh, he Oh god dang it, man But it just can continues ramping up last episode It felt like sort of the dechapter end and this one just felt like everything was starting over again, dude We have like five or six left to go I just I just I don't know how this all ends up because either way both sides have lost so much Humans much more of course, obviously But even the curses are gonna have to lick their wounds after this whether or not we can just rescue gojo Or they I'm honestly expecting them to try to retreat with with him sealed But that has been it for right and wrong Please drop a sub on the channel if you are new and I will catch you guys next time. Peace. Peace