This is what happens when you bring Snuggie to the 24-hour broadcast. You can turn anywhere into a catwalk You have the energy to run downstairs and Upstairs. Wow You can have a good time with good mates and you can really get in the festive spirit all down to your blanket with sleeves Cover yourself with your majestic blanket with sleeves You can be one with mother nature Discuss the true meaning of life suitable for all photographer studio crew users and you


Personally, as a teacher, I believe that the devices have expanded the classroom. Traditionally, we had knowledge confined to the walls, but the devices have enabled students to take autonomy, look for themselves, look at actual videos in real time. So for me personally, one of the most impactful ways that the devices have contributed to teaching is the fact that students can now use it to expand their knowledge in real time. As a teacher, owning a device has made my job so much easier.  That's okay. My students can submit all their assignments and projects virtually. I can mark them anywhere, anytime, and leave immediate feedback and comments. With a device, the talking chalk method can be used a lot less. There are so many other ways to engage the students and to help them learn. There's audios, videos, chats, and all other types of media that can be used.


Mae'r gweithio'r gwahanol, yn ymddangos, mae'r gwahanol ei wneud yn gafodd y sylwgr ac yn rhan, mae'n gwneud yn ymddangos i'r llaw. A'r amser, mae'n gweithio'r gwahanol yw'r amser, ond mae'n gweithio, mae'r amser, mae'n gweithio'r amser, a mae'n gweithio'r amser, It's because of their family. That's why they behave the way they behave. They have a distorted perception of love. It came from their family. They've been told they're nothing. They're worthless. They're never going to be anything. This is how narcissistic parents speak to their children. But after all of these things have been said and done to the narcissist, you later try to be involved with them. You try to have a relationship with someone who has never seen what real love is. All they've seen is manipulation. All they've seen is lying. And they've learned that being caring and loving is not a good idea. They learned at a young age that you need to manipulate and lie to get what you want. You have to tell people what they want to hear. Everything you see from the narcissist is what they've learned throughout their lives from other people. Especially people in their family. Love is not something that they can accept. They think love is for fools. Because at one point the narcissist tried to love someone and then they were taken for a fool. They were taken for a ride. They were cheated. They were tricked. Which is why no matter how much love and care you give to the narcissist, no matter how much you try to show them that you're in their corner, you're on their side, they've never seen anything like that before. They've never seen that in their lives because of their parent or because of their surrounding environment. They don't believe that they are lovable. They don't believe that they are able to be loved. They don't believe that they are good enough to keep you. They believe that at some point they're going to mess it up. And the more you try to love them, the more you're just going to realise how messed up they are. That's how they're thinking. Which is why they begin to hate love. If you try to love them, they see it as an insult. It's something offensive to them. Which is why they end up becoming so bitter and resentful towards you.   Which is why we need to stop and look at ourselves. Because as empaths, we often love people who are not even loving us back. We care for people who don't even care for us. We don't realise that we're not getting anything back in return. There's no reciprocation. But this is how the dynamic is able to play out between someone who is kind and caring and someone who is broken. Because you are drawn to it. When you see someone in need, you can't help yourself. But you're doing it for the wrong people. Because you don't realise that not everyone should be loved equally. Empathic people want to help. They want to give their assistance. And then they want to come back to see how things are going. They want to stay in contact. Because they have to continue until something is finished. Or else they won't feel right about it. Which is why empaths are perfect for narcissists. Because they can trick you. They can fool you. They can make you help them. They can make you try to fix things. And you may want them to see that their actions or beliefs are wrong. You may want them to realise and admit that they made a mistake or behaved badly. But when you do that, they turn against you. They become very oppositional to you. They start to become a duty or responsibility. That is hard to bear. Because they start doing things that you have to fix or repair. They deliberately mess things up. They cause worry and difficulty. They become very annoying and tedious. They're always causing trouble. They're always up to something. While you're helping them with all of these things. It just makes you wonder why they can't just begin to live in a good and sensible way. But they are doing this deliberately and intentionally. Because they know that empaths will overlook the abuse. They will overlook unfairness and dental treatment. Things that other people would not tolerate. Which is why they love empaths. But then they also begin to hate them. Because it reminds them if someone is loving and caring for them. They should be getting better. They should be correcting the errors of their ways. They should be becoming a better person. But they're not. Because they can't receive love. They don't understand love. It doesn't make any sense to them. They think you're just trying to use them. They think you're trying to manipulate them. That's what they were taught by their parents. That people are not real or genuine. They're all fake. They're all trying to get something from you. So the narcissist is not going to let that happen to them. They're going to cause disruption. They're going to act out. And because you love them. You may put in a lot of effort. You may try to help them. You may try to fix them. But it just makes them worse and worse. Once they can see that you're still going to put in the effort. It just makes them test the waters. It makes them up their game. It makes them ramp up the abuse. So they can see how much you really love them. They just see it as a game. They will do all of these sick and twisted things to you. To see if you will put up with it. Or to make you show more concern. To make you more involved. When really you should be running away. You should be getting rid of them. Because if you continue to be involved. Despite how they have treated you. You will become their grade A supply. Because they're deliberately doing all of these things. Just to see how far they can take it. To see what you're willing to tolerate.  They don't even care about the relationship. They just want to see what they can get away with. There's no such thing as a relationship with a narcissist. It's always a game. They make fun of you. They make a fool out of you. Because they don't believe that they can be loved. And many of them don't want to be loved. The more you love them.  Because this has happened to them before. But you need to recognise that a normal person would not sabotage help. A normal person would not behave that way. When someone is trying to take care of them. And make sure that they are treated well. They wouldn't get worse. They would get better. When you are giving your love, care and assistance to someone. You should be receiving something in return. You should be receiving gratitude, appreciation and respect. But you never got that from the narcissist. They don't understand that these things they're doing come with consequences. They don't realise that by doing all of these things. There's going to be a negative or unfavourable response. Something that will later affect them. They don't want to deal with that. Which is why many of them later disappear. Or they will want to pick up from when things were good. When you choose to invest your feelings and emotions into someone. You need to ensure that this person is reasonable and sensible. You need to ensure that they are in their right mind. So that they can understand love and receive it. Without trying to destroy it. Thank you for watching. I hope this video resonated with you. Please like, comment, share and subscribe. If you would like to donate. My PayPal link is in the video description. Coach's inquiries. You can email me at coaching.naughtvivert.uk. Thank you for watching and I'll talk to you soon.


Today's webinar is hosted by Jen Harwood. Jen is a recognized business speaker who can touch, move, and inspire an audience to think differently about business and create positive change. Jen's style is energetic and engaging, and I personally can vouch for this as I have experienced it many times myself. She shares real business stories, essentially, and it's all aimed to teach audiences fundamental business principles in an entertaining way. I work with lots of people around networking. I'm based in Sydney, and I travel, and as you can see, I'm starting to work with technology, so that's great. The key to the success that I've had in my entire career and in running my business has been through networking. So I have an advertised, and most people find me to work with them through referral, which is a really great side of networking. I'm an international speaker and an author and a business coach, and I've written a number of books. One of those books is called The Art of Networking. Hence, Redback asked me to come and speak to you guys, and that's available. We can talk about that later. Let's talk about you and some of the things that you guys were talking about, which are really important from networking. So the agenda that I've put together for you today is looking at some of the networking basics. So for those of you that are great at networking and some of the people that have said they've done eight and 15 networking events, this is not new, and I'm not saying that it is, but I want you to listen to this information and ask yourself, how well am I doing this? Or have I stopped doing this because it's the basics? We're gonna talk about networking places and spaces of where you can be networking, conversation strategies, how to start them, and also dealing with personality management, as well as group dynamics and the feedback that a lot of you gave us, we were talking about getting in and out of groups, so we'll talk about that. And also the big one, Remembering Names. So again, we'll talk some strategies there and the questions, ask them as we go. So we've got some polls and there's some questions in there for you guys to answer. So if you've got a burning question and you really need to ask it, just ask it, and Sarah will pick it up and she can interrupt me and we can go from there. Okay, yay. Let's talk about that. Okay, so let's look at the networking basics. So there's a few things that you wanna look at networking basics. And the first one is your intentions. What do you want from an event? All of us are scheduled to go to events and we're either personal events or business events and you've gotta set some intentions. And as you can see from the lady there, her intentions of meet five people, get one lead or have some fun. I don't really care what your intentions are but you need to set them. So we're gonna do a webinar poll of what is your usual intention for a networking event? And over to Sarah, there it is. Do you, who doesn't set intentions? Do you wanna create leads? Is it fun? And if it's something else, if you wanna just say what that might be, that would be helpful as well. So they're all coming in. Okay, okay, that's fantastic. So I really appreciate your honesty. Lots of people don't set intentions. And so the winner is most people are going to networking events to generate leads and that's at 42% but 32% of people don't set intentions. So if you wanna start maximizing your networking activities then you've gotta start thinking to yourself, what am I gonna get out of this?  So what do you wanna get out of it? Start getting very clear about what that might be. And to be honest, there's nothing wrong with setting an intention of wanting to have some fun. I don't know about you, but sometimes people get stuck in their office or they're busy after meeting, after meeting. Sometimes it's fun to go and hear a motivational speaker or go to a cocktail event and have a very nice view and actually just enjoy yourself because other people are there to do the same thing. Okay, fantastic, so thank you for that. So the next thing is looking at wearing your name badge.  Well, no, it's not. A lot of the time people don't wear their name badge or as you can see on the image there, some people wear their name badge slung down on their jacket or swinging down low. Your name badge is there to help everybody else interact with you.  And if you don't have a name badge on, they don't know your name. They don't have a sense of connection with you because you're nameless. So your name badge is actually not for you, it's for everybody else. And if you think about that when you go to a shop or when you go to a department store, the people have got their names on and that's actually for your benefit so that you know that you're talking to Julie or Steve or Bob. So make sure that you put your name badge on. Again, basic but quite essential. The other one is managing your own day drama. Now, day drama is an interesting thing because everybody has had a big day. I mean, it's only 11 o'clock in the morning and we just had a little drama with the webinar. Now, I could go on about the drama of the webinar but that is pointless. It doesn't create anything, it doesn't move anything forward. You're going to have a day where you go to a networking event and stuff has happened. And you have to be able to let it go and get it out of the way. And again, this is networking basics but one of the strategies that I use is to, if it's something that you need to talk about, then ring your friend up or ring someone in your family and just say, look, I've got to dump, I've got to get this out because I can't take it into a networking event. And the reason you don't want to take it into a networking event is that that will dominate the conversation. And I know all of you have been in a conversation at a networking event with somebody that hasn't managed their day drama and they are boring, they are annoying and they are usually negative. You don't want to be that person because nobody will want to talk to you. And the next time that they see you at a networking event, they will go the other direction.  So I've got a webinar question for you around that and that is, what's the best drama you've had to deal with or that you've had or that you've had to deal with? Someone's world or yours. What's the best drama that you've had to deal with? I mean, I had one in an event and a woman stood up and that she'd run over a lizard that day and she was completely traumatised. And everybody in the room within half an hour knew about the lizard that she'd run over on the way to this networking event. She was remembered as the lizard lady. I mean, you just don't want to deal with. Airline woes, thank you, Nabil, staff resigning. You know, the thing is, if you've got drama that's going on in your life and it's too big and it's too much, then, yeah, okay, there's one from Ann Marie, patient's dying. Minister in a panic, thank you, Helen. Having to attend the event, yes, sometimes people are forced to conjole to going to a networking event they don't want to. Payroll issues, people not being paid, yes, staff dishonesty, car broke down on the way to work, yes, thank you, Megan. So you can see that everybody's going to have stuff going on. You don't want to be the person in the room having stuff going on. You just need to park it. So if you can't park whatever the drama is, don't take it into the event. You might not go or you might deal with it and then come into the event because people are going to remember how you made them feel and if you're having all this drama come out, it's not going to be good. So thank you for sharing on that. Okay, I think we'll keep moving given where we are. Fantastic. So let's get to places and spaces for networking. This is one of my most favorite things to talk about because everybody thinks that the best place and space to network is at an industry event.   So I spent a lot of time in regional Victoria and one of the places in Bendigo to hang out is a little cafe behind the Bendigo Bank called the Green Olive Cafe. Now I'm there because the type of people I work with are CEOs, bankers and professionals and accountants and everybody in Bendigo goes to the Green Olive Cafe to have coffee and lunch. Charles, Charles W, love the Green Olive, love it, love it. So, and you know, everybody goes there. So the best thing for me to do, particularly when I relocated to Bendigo, I think it was over 10 years ago now, I'd go and have coffee there all the time and I've had lunch there all the time. Now I wasn't there stalking the place, checking out everybody that was coming in and out. Again, people do business with people they know they like and they trust. You want to get to a place where people see you and they're familiar with you. So in the local spot, the place that I would sit would be not right next to the door, but sort of halfway into the room and I'd pick a chair that would face the door because as you know, and it's hard to do this over the airwaves, but when someone walks through the door of a cafe, they look into the room. So as they look into the room, they're going to see me. They're going to see my face. Now I might be in conversation, but I'd rather people see people and they're gonna say, oh, I know you because they've seen you and we want that familiarity of trust and they feel like they know you. So Nabil, you're great. There's a feedback that you can't wear a name badge in a pub or a bar or a cafe. No, no, unless you've come from a networking event, but you want to be seen and that's what the local spot's all about because I've gone up to the counter and someone has come up next to me and it was actually one of the guys that I wanted to talk to and he was the CEO of the Bendigo Council and he came up to me and we stood right next to each other. I'm paying the bill for lunch with one of my clients and he said to me, you're Jen, you're Jen Harwood, aren't you? And I was like, yes, I was dancing in my shoes and this guy knows who I am and I haven't actually formally met him. To get to see this guy was really difficult. I had to get through the switch, I had to get through his secretary to get an appointment. This guy's paying for coffee and he's standing right next to me. And I said, yes, I'm Jen Harwood and he said, I've heard some good things about you. I think we should talk about what we could do with business in Bendigo. I nearly passed out with joy and I was like, yes. And then I said to him, would you like me to call your secretary and make that appointment? He said, yes, call Susie and tell her, John met me today, ring her today, he said. So no sooner did I get out of my meeting and my clients went away. I was on the phone in my car ringing up his assistant and setting it all up, right? So you want to be in the local spot. The other thing too is that the local spot doesn't have to be a cafe or a pub. It might be the gym. It might be, I know in, is it Aubrey? Oh, I do a lot of regional work. I think it's Aubrey or Wagga, can't remember. One of them has a swimming pool. And there's a cafe there and a lot of people go to the cafe at the swimming pool particularly in summer and that's why they all hang out, right?  Don't just go once and hope that it's all going to happen. It's about consistently being there because again, people don't want to deal with someone that's there just as a one-off. They want to do business and talk with people that are part of the group. So the next place or space is what I call family and friends. Now, it's an obvious one, but a lot of the time from a networking point of view people have stopped talking to their family about what they do. And there's a number of reasons for that. One, it might be that your family and friends are at the receiving end of all the negative stuff and all the things that you don't want. Oh, are we echoing again? Is the sound not good? No? Okay. And the thing you want to get is that your family and friends are the best people to help your network. What you want to do, thanks, Jo. Thanks, Helen. We're taking the sounds good. Your family and friends want to actually promote you. But most of us haven't taken the time out to really tell them what we do. Now, you don't want to tell them, I'm the manager of blah, blah, blah, or I'm the... They won't understand that. You want to share stories and the benefits of what you've done. So, for example, you... Let me have a look at who's on the list because there's all sorts of people here from associations. You might be talking about... You might be talking about the podiatry association. I'm just picking a name. I won't say who's from the podiatry association. But the podiatry association, what's the benefit of that? Right? Well, we're helping... There's a lot of people that we're helping being able to walk, being more comfortable in their shoes, you know, talking about stories that's actually making a benefit. You know, you've got cystic fibrosis. You've got diabetes, New South Wales. We've got reflexology association. I've just generally picked health associations. There's the University of Sydney. What is it that you guys do? And talk about that and come home from work and say, guess what happened today? You know, I made a difference to somebody or we've just won this contract and it's going to enable this to happen. When you start sharing the benefits, your family pick up on that. Your family pick up on how excited you are, so do your friends, and then they start talking about it. Right? So, you want to start sharing the benefits of what you're doing at work rather than just the details or the problems. And I could talk a lot about that, but I won't. I do a lot of that in a seminar, actually, and get people up and talk about that, but we won't do that here. Okay, the next one is actually industry events. So, a lot of you, 42% of people, go to networking events to generate leads. So, you want to look at who your target market is. And again, that's something, you know, I can help you sort out in your business, is who your target market is and then go show up at their events. And again, don't just show up at their event alone once. If, you know, the event happens every week or every month or every quarter, you've got to be there. And the more prominent you can be and participating and helping people, the more people are actually going to connect with you. So, you've got to show up, but keep going. And the next one is sporting activities or hobbies. So, one of my clients, a long time ago, one of my first clients wanted to generate more leads in his business. And we'll just call him Dave for the sake of the conversation. Oh, yes, in ARRA, the local spot can be an online space as well and a discussion group, absolutely. So, the thing is you've got to keep being there. You've got to keep providing comment. Don't just come in one off to sort of swoop interest. You want to participate and be part of the group. The more you're part of the group, the more people are going to engage and interact with you. So, with my client Dave, you can see there's golf there. He had a packaging business and he was losing clients. And we sat down and we identified who his target market was and his target market because he did packaging for promotional products and new campaigns. His target market were product managers and marketing managers that wanted to do a product launch. So, they would come to him at the last minute with a product and they'd want it wrapped or they'd want it packaged and they wanted it looking pretty. And they needed 300 of them or 1,000 of them because they're running this event and they thought about this at the last minute and they need it in a week. That typically happened and a lot of the time the average spend on this because it was promotion was anywhere between 30, 50, 100 grand. That was great. But the problem was that he needed to get a network and build his business fast because he'd lost some major contracts. So, we sat down one day and worked at his target market and then I said to him, let's look at these advertising executives. They're all aged between 30 and 45. A lot of them are single. And I said, what do they do? And he's like, well, they're all talking about how they went out drinking on the weekend and da-da-da. And I said, well, you could network at the pubs and the clubs, but I don't think your wife would be very happy about that. And he sort of looked at me and going, well, I don't know, that might be fun. And I said, no, no, no, you don't want to do that. Where else are they networking? He said, well, they play and party hard on the Friday and the Saturday night but during the week they play golf. I said, do you play golf? And he said, yes, I do. I said, great, your homework for the next six weeks is to go play golf at least twice a week. I'd love you to do it every day. He negotiated backwards and forwards with me. He ended up playing golf three days a week. He'd go in the morning, so he'd come in, he'd set it up, he got his staff to work on the business areas that he needed to and he went and played golf. Now, in six weeks, he got a tan. He was much more calm, but he's a kicker, guys. He wrote $1.6 million worth of sales because we put business cards in his golf bag, we put product samples in his golf bag and we put him in the place where his target market was. And he didn't have to go out and blatantly talk about what he did because he loved golf, he was in the right spot and he was where his target market was. So again, local spot, putting yourself where your target market is. Online, as Inaro was talking about, putting yourself where your target market is if you can go and be your natural, beautiful, fabulous self and talk about what you do and do it consistently, you're gonna generate leads and get the results you want. Okay, so let's do a webinar poll. There it is. Which would be the best place for you to start networking? Would it be the local spot, family and friends, industry, or would it be good for you to pick up a sport or a hobby and start playing there? What member of your family, if you actually started sharing the benefits and the stories about what you do, would actually start becoming an advocate for it. And sometimes that's sort of getting over yourself and thinking about that member of your family because you've actually got to sit down and explain to them. But I did that with my 86 year old grandmother Polly and honestly, she goes out there and she gets leads from me all the time. You should meet my granddaughter. She still does. She wants my business card with my photo on the back just to brag about how good the photo is, but it generates business. Okay, let's have a look at the straw poll industry. 28, 29%. And that's all right, you've just deleted it off, but I think there are, so it was industry, followed there was some family friends and some local spots. So this was just an exercise to get you thinking about what's possible with that. So thank you for that participation. Yeah, let's look at a good one. Let's look at conversation strategies. And the reason I put this up here is from the feedback that you guys provided. It was all about how to start conversations and around that sort of thing. Now you are going to get this presentation so that you will get the text. I am very aware that the next two slides have lots of text on it. And if I was delivering this presentation in front of people live, you wouldn't be getting this text, but because it's a webinar, it's doable. All right, so let's just get into it. First one I want to talk about is actually how to start the conversation. And the first point is you need to go and stand next to a person that you don't know. Do.  The next thing is smile and relax. You do not need an Einstein question to start. And a lot of the time, people feel completely intimidated at a networking event because they need to look clever. Give it up. You just need to ask a simple question. So let me give you some samples. Children's schools are the parents and are fantastic. So you need an open question. It might be, hi, how's your day been? Or why have you come to this event? Or do you know many people here? My absolute favorite is what's the best thing that's happened to you today and I'll describe how that question actually works because it's a get out of jail card for me anywhere, anytime. Another one is what do you think of the speaker of the entertainment tonight? Doesn't matter if the speaker of the entertainment is rubbish. It's something to talk about. Are you a member of the group? What do you do? Is a standard question that most people ask and I would say try to avoid that as the first question because otherwise it's name rank and serial number. Hi, my name's Jen and I'm a motivational speaker and an author. Okay, or hi, my name's Bill and I'm an accountant. The whole conversation stops. You don't want that. So the what you do needs to be secondary or tertiary questions, not the first one, right? Or another one that I ask is what do you do when you're not working, right? And it doesn't matter what they say. I've had lots of people say to me, I sleep. And I go, really? I said, why do you have to sleep? And then with the why do you have to sleep? Then all sorts of other questions comes out. I sleep, I mean, at the moment, none of you really know this, but I have a three year old daughter. If I'm not working and if I'm not networking and if I'm not speaking, I'm probably sleeping because I'm playing with my daughter or I'm sleeping. That's it. But there's lots of stories behind things and you want to ask questions that enable people to share stuff about what's going on. Or another one, where's the best place to go on a holiday? Or I love to travel, do you? Where have you been to lately? Now, if you say I love to travel, do you? And they say no, right? And then you go, I love sport, do you? What do you love?  So you might as well talk about stuff you like and see if there's any connection because if there's no connection that you might love to travel and you might love sport and you might love kids and you're talking to someone who doesn't travel, who doesn't love sport, who is childless, who doesn't want any children, you're probably not gonna do business with them. Probably, right? Because there's not enough connection there. People are gonna connect with you. So then let's look at the other side of things. So you've started an opened up conversation. How do you change it? Has anyone, oh, I can't do a poll because we should have organized it earlier, but now I'm thinking about it. I would be asking who's been in a conversation where it's just boring, it's not where you want it to be. Oh, there we go.   Okay, so this ties right back to the start of having an intention. If you don't come to an event with an intention of what you wanna get out of it, you're gonna get stuck in these types of conversations. So if you're coming to the event because you want leads, then you have got to have some one-liners that will start that conversation. So let me give you a sample. So strategies for this to either get the conversation more onto your topic of interest, or it's to get someone out of a dull, boring, or a negative monologue, because we all know about the monologue. So for example, have you seen, and then you insert your latest news on your topic, for example. So have you seen the football results, like the waratars? Have you seen something about the Commonwealth Games, or there might be a government announcement in your industry and then ask what did they think? This is something that you would have to prepare in your head so that when you were in those warning, warning, boring conversation happening, that you can kick this one in and run it. Because sometimes it's hard for people and they feel a bit nervous around that. Another one. Again, what's the best thing that's happened to you today? Or for some people that are monologuing a long time, you know, what's the best thing that's happened to you this week? And the other one that I use a lot is state of fact to start the conversation, which will have them asked to know more. So for example, I'd be in a conversation and there was a pause. You've got to wait for a pause and it doesn't matter that this conversation is completely off the topic of the group, right? You just say it. Did you know that two out of five CEOs fail in their first 18 months on the job? I now know why that happens. Someone, someone in that group is going to say, why does that happen? Now automatically, that's going to take you onto the topic that you want to talk about, right? So if you're a mortgage broker, and I think there's a couple on here, I usually say the best conversation to get people talking about mortgages and houses and money is I usually land this, you know, stand in a circle in a group and say, if you could have any house, your ideal house, what would it be? Everybody gets off the conversation or whatever they've been talking about and then they start answering that question because it gets their imagination running and churning and then they start talking about their imaginary houses. From a mortgage broker's point of view, somebody will go, I already know the dream house I want, it's just a matter of when, that's a client. They're not one yet, but that's a client. And another one would say, oh, I'm not sure if we could ever buy a house at the moment, you know, and then you sort of, you can start assessing because your intention is to generate leads, right? Or if you wanted to change the conversation because your intention was to have fun, one of the best questions is, who knows a joke, right?  So let's talk about the next question is, because everybody's been networking, what question has got you the best results? Because the other thing is that I've got, I mean, I could talk a lot about this, but I'm interested in what are some of the questions that have got you the best results in a networking event? And I'll just read them out as they come in. The worst question, oh, it's more of, it's so close that they actually don't even want an answer. They're just, they're talking to you because they want to look good. Or they're talking to you because they're waiting for someone else to come into the room that's more important. So they're not actually listening.  And when they do that, I usually just walk away. And they don't even notice that I've walked away because they're not present. Or sometimes, if they should know better, and I am a speaker and that sort of thing, I will look at them and say, are you interested in talking to me? And they sort of look and they go, yes? And I say, well, are we going to have a conversation or are you distracted doing something else? And that usually sort of gets them back into the conversation or then they politely excuse themselves. But that's not necessarily, in my sense, being aggressive. It's just more of, I'm here listening to you and if you're not going to respect that, then let's just keep going. Nothing personal because I've come with my intentions. My intentions need to be met tonight. So, yeah, ask them straight, Colleen. Thanks, Wendy. Yeah, it is rude when people don't do business with you or they don't look at you. Great. But you want to start with a question and I would suggest what's your intention for the event and also what is the topic that you want people to talk about? Right? What's a good book that you've read lately? Now, if you're into anything to do with publishing, that'd be a great question.  I'm not even sure if the podiatry lady's on the, because I can't see the list, but it might be what's the funniest foot thing you've ever experienced? No, that could go anywhere. You know, reflexology. What do you do to relax? You know, we're talking about reflexology, we're talking about, you know, those sorts of things. So, get them on your topic. All right, next one. Let's look at personality management. And this is important because a lot of you actually talked about difficult people and also the shy people. So, I put a whole series of images there. The first, you know, group of girls is the clique. We all know about the clique. I mean, networking is very much like schoolground politics when we're at primary school. There's all the groups. So, you've got the clique of girls or guys that don't let anybody in. And part of the strategy I'll talk about in groups, you've also got the angry, bossy, dominating individual. You've got the nice guy, right, or the nice girl.  You've also got the angry woman. So, it's a bit like the guy above her. And then you've also got the person that is very focused. So, they're high, they're in the personality profile. They're high D, they're highly driven. They know what they want. They'll come up to you and they'll ask you a couple of questions and then they go. And for some shy people, that is completely and utterly intimidating. So, you've gotta understand the type of personality that you've got yourself. Whether you're shy, I say to shy people, just be shy.  But you do need to realize that there are other people out there and to get into the same tone as them. So, the high energy, fast paced people don't like to slow down.    The loud, noisy person might need to slow it down and be a little bit quieter. And at the same time, the quiet sort of slow person might need to speed it up just a little bit and be a little bit louder. Because your intent is to connect, right? Rather than to disconnect. But the best thing to start anybody off, which is my absolute favorite and let's talk about it, is what's the best thing? So, here's what you do. Whoever it is, right? The quiet people who aren't talking or the really loud people that are talking all the time, you wait for a pause in the conversation. For the quiet people, that'll be easy. For the loud people. For the loud people, you sometimes have to wait for them to take a breath. And in that moment, you then say, so, what's the best thing that's happened to you today? And then pause, let them think about it, right? And for the noisy loud people who are talking 100 miles an hour, they probably don't even hear that question because they're too busy talking, wait, and then ask it again. And then allow them to tell you whatever that is. So, what they'll do is it's, I'm not an NLP person, by the way, guys, but I've watched, they go into their brain, they scan their brain for the day or the week, depending on how you've asked the question. And then they'll come back and they'll tell you something. And that thing is related to them. So, whatever it is that they say, you go along with it. Now, the best place to do this is at a checkout, just to practice.  Everybody buys groceries, right, unless you're doing it online, but people just still go to the supermarket. And you go up to the person, and I usually do this, I'll go, hi, Sally, my name's Jen. I'm gonna be your customer today. Now, it might sound a bit corny, but it just sort of warms them up a little bit to go, I'm not your usual customer, and to have a conversation, because most people are in the monotonous, scanning things through, hi, how are you?  Same thing at a networking event. So you ask them, what's the best thing that's happened to you today?  So, at a supermarket, I've had one lady, she said, oh, I saw my daughter take her first steps this morning. Great, my question, how old is she? What's her name? Does she have any brothers and sisters? Do you work here full-time? It opens up the opportunity to ask questions. So you're angry people, and you're full-on people, have to slow down and stop, and then you can ask them about what's going on. When you're asking the questions, you are then starting to lead the conversation. You're more in control of where it's gonna go, but you allow the freedom for the other person to give you the comments back. Another one that I did for a lady, and again, she was in the checkout, she was an older lady, I was about three o'clock in the afternoon. She looked at me with a ripe smile when I asked her this, and she said, my husband made me lunch for the first time in 20 years. I'm like, wow, what happened? What did he do? What did you do? Tell me the story. In a networking event, you do this with people, they then start to open up to you and share stuff that's not name, rank, and serial number. They will then share with you information about themselves and what's important to them and what they like. And you wanna connect with what they like. So this is also very good, by the way, for anyone that has teenagers who come home and say, how are you? Oh yeah, what'd you do today? Nothing. Dead boring. You can actually say to your teenagers, so, Toby, what's the best thing that's happened to you today? They have to answer. Now they can say not much, but the brain will come back. So we've got a question around that. Oh, as I said, it gets people into a lighter headspace and it takes a conversation somewhere new. Dealing with personalities, don't make them wrong. If they're not like you, that's good. You just need to either step it up or tone it down because your intention is to connect with people so that they wanna do business with you. So the webinar poll. Who could be the best person that you could actually ask the best thing to? Would it be your boss? Is there a difficult person that you know? Oh yes, difficult people. Great. Is there a teenager? Or is there someone else that you could ask this question to? You might have a client or someone that you really wanna get a result with. Asking that person what's the best thing that's happened to you this week takes it off the work. It takes it off getting something from someone and it gets you interested in them. It gets them thinking about and creating a relationship with you that's not about the task and it's not about getting somewhere. And when people aren't thinking they're getting somewhere then they're likely to give. Oh wow, look at this. So we've got 60% saying difficult person. 13% of you have got a teenager you can try this with and then there's 25% that have said other. Do we know what other people have said in that or have they just ticked other? Oh, that's okay. I'm just excited as you can tell. Other equals everyone, thanks Colleen. Okay, now I'm conscious of the time. So let's keep moving because we wanna talk about groups. So let's look at group dynamics. So the first thing and this is what a lot of you were talking about early up when the sound was a bit crazy so let's talk about it. Moving into groups, as you can see my guy there I really like him sort of doing the high dive into the group. Getting into the group is really easy and if I was doing this at a seminar I would actually get some people out of the audience so that we could physically do this. So I was sort of thinking about how on earth am I going to describe this? But I will give it a very good go. The first thing you wanna do is that in circles, when people stand around in circles there's gaps, okay? So if there's a group of five people there is gonna be a bit of a space between those five people and some people are gonna be standing closer but there will be a bit of a gap and it might not be a whole body gap. It might be, I don't know if you put your two hands in front of you and sort of put them apart it might be half a body width. What you wanna do is you wanna stand in that gap so go up to that group and stand in that gap. You won't be able to get right in because you'd be knocking shoulders with the people in the group. You just stand back and then the normal sway and body rock of a group the two people on your right and left will actually take a step back and make that circle a bit bigger, all right? And then a lot of the time people go, oh if I go to a group I have to say something. No, no, no, just stand there. Listen to the conversation. Someone's gonna be sort of not controlling the conversation but saying something and others are going to be listening. So just listen and at some point say something relevant. Now I've actually, no seriously, I've actually gone into a circle, stood there, listened to the conversation for about five minutes and stepped out. I didn't say anything. And it wasn't that there was no opportunity to do that. I was listening to the conversation and I'm like, I don't need to be in this conversation. These guys are right into it. I don't need to be part of that. Colleen, you've said creepy. No, no, no, it's not because the group is actually engaged in that conversation and all you're doing is joining. Most of the time, because it's a networking event and a lot of you guys are networking at industry events, people will want to involve you. The hardest part is walking up and doing it in the first place. It might be creepy on the inside because you feel like you're intruding. That is all of us being trained to be good boys and good girls, to not interrupt and to stand back and don't speak when others are speaking and all of those things that we're trained as little kids. So you won't notice it. Oh, thanks Jackie. I would think that it was weird if someone did that to me. When you're in these groups, it's actually not that weird. The hard part is the courage of the person coming up and standing there. So the next part of this is then getting out of a group. You're stuck, you're trapped. Oh my God, I'm in this group. How do I get out of it? And the first thing I say is leaving actually can be really simple. Just you don't need to use excuses to get out of the circle. So a lot of the time people say, oh, excuse me, I think I need to go to the bathroom. I'm like, don't say that.  Knowing they're not coming back to the group.  Oh, Ann Marie, that's clever. So she's made a comment of going into the group. So you go and stand there and stand in the circle. And then Ann Marie said, then ask what the weirdest thing that you happen to them, what happened to them today and see if you can get their vibe. Oh, I think that's pretty funny. So it's just being yourself. But getting out of a group, don't use excuses. The easiest thing you need to do is step out of the circle.  You've actually disengaged from the circle.  A lot of the time, as I've said there, all you have to do is turn around. And if you turn around, you're in another group. You don't actually have to move too far. The third point is if, and this is really, if you can get this, in fact, if you take your hands and clap them together and hold them together and then take your top, all your fingers and just keep your palms together, but pull your fingers out. You've got sort of a V going on. The pace of your palms are together. And you've got a V. If you put that up, that is the angle that people, that you can look at when you're talking. You can actually only see in your eyesight two people at once, right?  Can you turn me on? Oh, forgive me, everybody. Can we put the video on? Oh, I have to say yes to that. Okay. Hi. So like this, this far, right? You can't see anyone over here and you can't see anyone over here. It's just here. So when you're in conversation, two people, you can only have two people in your eyesight. Everybody else in the circle, you can't see. So when you are in a group, if you're not in the receiving end, like, oh, I can't do it, receiving end of somebody asking you a question and you're not in eyesight, you can take a step out of the circle and you can step out, right? It takes a bit of practice and if I was physically in front of you, I'd show you, but think about it next time you're in a group. You can only see two at a time. Okay, let's get the camera off me. There might be echoes happening. Okay, good. Okay, so in a seated with a group, is it rude not to thank them for their conversation before leaving the table? It depends what the conversation is. And if you got something out of it and it was valuable, nothing wrong with that at all. So it just depends on the context. But a lot of the time when you're standing up and moving around, everybody's moving around. Don't feel like you have to be stationary. You're allowed to move. One of the things that I do with people is, I might say to the person standing next to me, where do you want to go now? Where are we going next? Because people do sort of hang on and want to hang on and be with you. Keep the whole thing moving. And sometimes if the conversation's going really well and you've got someone that's really interested, you want to bam, bam them. Book a meeting from a meeting. So I usually say to people, this conversation's great. I think we can do some beautiful things together. Get your diary out. Let's make a time. Because I need to keep moving and so do you. And they will agree with you. Gemma, what if you're stuck in a one-on-one conversation? Very good. We do get stuck on one-on-one conversations. Again, if it's something you can book a meeting from because it's a good conversation, great. If it's not a good conversation, what I would be doing is saying to the person because you know their name and if you didn't, you could read their name badge. You could say to them, and this is not picking on bills in the world, but you could say to Bill, do you know anybody else in the room here? And they'll probably say no. And you can say, great. Which group are we going to join? And go take them with you. When you go to the group, they'll be standing next to you. They will turn to the person on their left. You will turn to the person on your right and you're now engaged in a new circle. You're engaged in a new group. So you can sort of move that around. I hope that answers your question. Now let's get to remembering names. There was a big lot of questions around remembering names and I thought, well, let's... Oh, you're most welcome, Gemma. Remembering names. So let's get into it. Who's forgotten an important person's name at a critical moment? Who forgets names all the time? You've got three choices. Yes, heaps. Once only... Oh, me, Joe! My issue is that no one can pronounce your name and I don't even know how to pronounce your name.   So, okay, let's go back to the poll for a minute. So yes, heaps. Okay, we have a clear winner here. 84% of the people forget people's names all the time. 9% only once and there are some stars in the group that never forget people's names. I'm in love with you. But it's a human thing to remember names. So let's...  No, no, tell me, tell me.    What I do with names if you've got a tricky name and I had a woman that worked for me, she was an excellent PA and her name was Suchitra. No, no, it was an Indian name and she was English. I got her to break her name down. So we break it down to Su as in the girl's name Su, Chi as in Thai Chi and Tra as in Tra La La. Su, Chi, Tra, right? A hei gu is the same, a hei gu. Is that correct? You break it down. If you've got anyone that works with you that's got a tricky name, break it down so that they can actually, other people can say it and you will have to teach them. All right, I can't help it. You're gonna have to teach people how to say your name. And if you've got people calling you a name that you can't stand, then you gotta fix it. So the only people that call me Jenny is my sister and my mom. Everybody else, I don't like the sound of it, right? So if people say Jenny, I usually don't nod my head and sort of keep going with it. I say, actually, I really prefer Jenny. You'll get a much better response from me if you call me Jen, right? So you have to manage your name, right? And all of that. So yes, okay, so let's look at remembering names because I'm conscious of the time and I wanna keep it on time. I'm just looking at some questions. Okay, so let's look at remembering names. The first thing is you wanna say their name when you're introduced, okay? And if you've got a funny name or you don't understand their name, get them to pronounce it. So it is really recommended that you help people get your name and do a bit of work upfront because it'll save a lot of hassles later.  So say their name when they're introduced and then repeat it without being weird, right? So we've got Joe D on the call. So Joe's made a couple of comments and we know that he's in the group. I didn't go, oh, Joe, that's really great, Joe, that you're sharing, Joe. Thanks so much, Joe. Joe, is that short for Joseph? Is it short for Josephine? What is it, Joe? That's weird. You don't want to do that at a networking event either. And I bet you, Joe, is now going to put some comments on there and we'll find out, all right? But you just want to repeat it so that you can start getting it into your head. And then the next thing, this is what I've just done, is you want to say their name in conversation. So we've had Colleen talking before and Colleen made some great comments as well. We're saying their name to help remember it. And that's why you want to wear the name badge to help people remember your name, okay? Then there might be something interesting in person about this person. I'll never forget a guy down in Deniliquin in New South Wales and he had a Mickey Mouse tie, right? And he was just Mr. Disneyland. So it was easy for me to remember his name because his name was Mike and he had a Mickey Mouse tie. So it was Mike, Mickey, Mickey Mouse tie and so it's on my card so that I can, yes, Colleen, your name is easy but there are the names that aren't. So you want to write it on the card so that when I'm flicking through the cards and I'm doing my follow-up, I'm like Mickey Mouse tie, oh yeah, that guy's name was Mike, right? Self-talk. So here's the thing. There's 82% of us that don't remember people's names. You want to stop saying I'm bad at remembering names. You want to start saying to yourself, I remember names the first time I hear them. Now there's a part of your head that's going to go, no, you're not.  You forget people's names. But if you keep saying it, you will find that you're actually getting better at it and it's in the car driving there. I'm going to remember people's names today. I'm great at remembering names. And then the last one is, sometimes you won't remember the person's name and what I usually do is they either recognize me or we've met before and I'll say we've met before, haven't we? And they'll go, yep. And I say, I've forgotten your name and they'll go, yep. And I say, okay, forgive me. And they'll say yes because there's three yeses in a row and then they tell me and then I do exactly what's on this list. I'll then go, oh, Susie, thanks very much, you know. Didn't mean to forget your name, Susie. Now, that's not saying it too much to be weird. And then a little bit later, I'd introduce Colleen and Joe to Susie so that I could start doing all of that. If you've got a PA that's next to you, they can start to feed your names as well. And the other one I must give this to you is sometimes I have forgotten names and there's my husband or my friend or my colleague next to me. I might just say, why don't you two introduce yourselves to each other? And in business, that is a ripper because you can then sit there and go, okay. So, hi, my name's Steve, okay, that's Steve. And hi, my name's George. Okay, Steve and George, fantastic. Put it in there because I can't remember anybody's name.  So, actions from today. Because just before midday, so we're almost done the hour. I can't believe I've talked for the whole time. Yay, what are you gonna take from today and what have you learned? And also, what's missing still? Because networking is a big topic. Oh, I'm back on the screen. That's okay, networking is a big topic. And we have some resources available to you today. So, can I go to the next slide? Yep, I do have an art of networking book. Of course, I need to say that to you guys. It's available on my website at genhardwood.com. I do one-on-one work with people who wanna get their networking sorted so that they can actually then identify their target market and increase their sales. So I work with sales professionals to do that as well as business owners. And I also run an art of networking seminar that goes for 60 minutes to 90 minutes where we get the room pumped and everybody gets excited. And it's not a card shark networking of handing cards out left, right, and center. It's about building the skills and the confidence of people to network, people who are experienced and newbies. And that's about all I've got. I just love that you guys all interacted. And if there's anything I can do to help you on your networking journey, please let me know. We have a free coaching service. If you want free coaching to come to us via SMS, if you just send me an email or go onto the website and just let us know, we can put you on there. But yeah, is there any questions? What time are we at? It doesn't say. I'm just going to turn you off and I'm going to come back on now that we've got the mics working. First of all, thank you for everyone persevering with us through the beginning of the event. We just love technology. It just makes our life so much easier. Also, a big thanks to Michael Harris. I'll give him a shout out for fixing this in the beginning. And of course, the wonderful Jen. I think you're amazing. I think you've created so much engagement today. So I'm very, very happy that everyone took part in the session and enjoyed it. Please complete the feedback on the right-hand side. It was Jen's first webinar. So we can tell her how amazing or not so amazing she was. Whatever. And we look forward to seeing you at future events. Also, feel free to put your details in if you do want to keep in touch with Jen. Jen actually runs some networking events with art which I'm yet to attend, especially the female women empowerment. I like to call them. So there's some groups that she holds on the low and all sure as well. So if you want to hear more about those, let us know. Otherwise, enjoy the rest of your day and we'll see you at future events. Thanks, guys.


What's going on everyone? Sam here with Leighton Sportsguards. We are doing uh 2022 Penini certified four box break number 11 random team style. Again that's certified football. Go ahead and show you guys the random again. As always you can find these on the um uh results tab of the website as well as the link that's in chat. Let's get started for his own couple of those things today in 10 box twos uh got Arnold Abakite going to the Falcons 144 out of 149 on the auto Herbert and base. What's up Trash got Johan Dotson that is 347 out of 349 commanders and some backwards cards nice. Stefan Diggs to 25 on the gold killer. Reese Hall. Man we are just all over the place today aren't we. Got two Joe Burroughs on the back. Got Danny Gregg on the RPA that is 35 out of 399. He done did really well on his personal of this. Yeah George Kittle and James Cook to 325. Yeah he got six autos instead of four so you got eight total hits literally like double. No yeah yeah double what you're supposed to get. Kyle Hamilton to five redemption. Dark Horses Jalen Waddle that is pink uh to 199. Finn's. T Higgins to 349. Bangles. Jonathan Taylor on the gold team. Got Mike Williams player worn that is 16 out of 75. Three color patch. No I mean two color patch this is certified gamer so that's game worn. Yes game worn Mike Williams congrats Chargers Jason O that's awesome. Carson Strong to 149. There you go Sin Carson Strong to 349. Pick it Rookie and base a couple more to go here guys. Miles Garrett to 149. Browns mix in and B.L. Jones Jr. to 275 for the base. Going to the Cardinals and base. I'll do it for box one we're on a box two. Kady York to 149. Browns nice one there on the rookie. And Carson Strong to 325. Eagles. Zach Wilson Dark Horses base. Cornelius Bennett going to the Bills nice one there that's three out of 15 on the gold auto. Grats Steven B with the Bills. Cornelius Bennett. We've got Debo Samuel to 149. Sauce Gardner that is 275 out of 399 for the Jets. Drake London Rookie. That's John Mechie the third 49 out of 75. Going to the Texans. Nice one there Houston. Face. Kady York yes sir. Kady York's got a rookie in this Jacob. That is Trayvon Walker. Nice 27 out of 99. Going to the Jags. Tim of the age. Congrats buddy. Number one overall pick right there. That's Trayvon. Josh Allen. And Ty Chandler to 399. Tom Brady. Yeah he's got a nice auto. I do like Trayvon Walker's auto a lot. Another one that's super consistent which I really like. Josh Jacobs to 349. Raiders. And Bates on the back of that one. We've got another Sauce Gardner this time 243 out of 299. Going to the Jets. That is Lamar on the Pink Certified Stars to 199. And Kittle on the back. And there's some base. Going to the next one guys. Box number three here. Three of four. So we're halfway through. We've got Trayvon Walker. Nice. 137 out of 249. Going to Timothy H. Dave's Mills on the Dark Horses. And base. That is Daniel Jones to 199. This is number 11 right here Slapshot. Number 11. Traylon Birx. Number 12 is after this. Certified four boxers. Sam Howell on the RPI. That's going to be 113 out of 249. Going to the football team. Nice one there. Wandaille Robinson to 399. Are you talking about Walker? Yeah. He's going to say Miles Jack used to wear 44 there. Miles Jack is good. So pissed he's on the Steelers. That is Christian McCaffery to 99 for the Panthers. Base. Orange Brady. Nice. 84 out of 149. Congrats there. Bucks. Gold team Matt Rhyme. More like old team. Trash team. Got him. Is that you out of saying that too or is that Don as one of the other? Garrett Wilson to 349 for the Jets. Josh Jacobs. Seal of approval to 249. Going to the Raiders. See Greg thinks that's funny. Because if you know what Sean it is. It really is funny. Isaiah Spiller. Hilarious. See it's one of those things if you would have thought of it you would have thought it was hilarious. No. I would have never said it. Nick Chubb going to the Browns to 99. Nice one there on the throwback Unis. I would have filtered myself on that one. And Innan Hutchinson to 275. There you go Lyons. Nice one there on the rookie. Dramar Chase Gold team. Not numbered. Jacobs and base. And last pack. Pull the howl. I don't know if we got a base. Well it's right here. It's going to be Derek Stingley Jr. Nice. 40 out of 149. Congrats Houston. Texans is Frank M. Congrats Frank. And base. All right onto our last box here guys. Good luck. Patch here. That's going to be Damian Pierce. Nice. Seven out of ten. There you go Houston. Frank M. Killing it right now man. Nice one there. Nice Pierce. Little bit of that Texans logo on the back. It looks like a towel or a sock relic. Nice one there. Gold team Ryan Tannehill. More like gold team. Oh it shouldn't be full tonight Levi. I haven't checked in a minute to be honest but I would be surprised if it was. That's Carson Strong to 99. Going to sin with the Eagles. Carson Strong again to 249. And Sky Moore to 275. It's Eagles Eagles and now Cheapser. Certified stars Najee Harris. Base. We've got Bill Romanowski. 35 of 35 on the mirror signature. It's a little bit of a color match there too. Going to the Broncos. Ryan B. Combo spot. Thanks for the follow there CB Greats. We've got Damian Pierce again this time 196 out of 349 for the Texans. Dark Horses Devonta Smith. I can check out that honestly right now what person those are looking like. I'll tell you right now Levi. There's one two three four five six orders in queue right now. Six orders in queue. Clinton Sam. Oh we got Sam. Sam's ripping two boxes in 2019. Contenders. Yeah that's going to be fun man. Stefan. Mack Jones to 275. Antonio Gibson and base. Stefan's got a Mosaic Premier League. Arthur with Sterling. Brett with Luminance and Kyle with UFC Select. So yeah we got some orders still in queue right now but not too too many if you want to throw something on Levi. We've got Calvin Austin the third. That is nice. 49 out of 99 RPA going to the Steelers. Congrats Pittsburgh. Gold team Matt Stafford. I have your things down again I'm sorry. Pres all going to the Jets I knocked him over again. The 325. Yeah it is unique stuff man. I'm excited I'm so excited for 2019 contenders. DK and Kyler. Danny Dimes. Terry McLaurin to 149. Trey Lantz. And base. Still a quick recap here guys. Got Damian Pierce Texans. Damian Pierce Texans. Garrett Wilson Jets. Trey Von Walker Jags. Sauce Gardner Jets. Sauce Gardner Jets. Mike Williams Game Use Chargers. John Dotson Commanders. Calvin Austin for the Steelers. Bill Romanowski. I feel like I have to see news. Sorry. Bill Romanowski Broncos thank you. Derek Stingley Jr. Texans. Sam Howell for the Commanders. Trey Von Walker going to the Jets. Cornelius Bennett to the Bills. Danny Gray Niners. And we've got Arnold Ebaquite for the Falcons. That'll do it for the break guys. Thanks again for the film. Next up, more certified.


Gentlemen, it's both a pleasure and a privilege to introduce a distinguished leader and visionary in the realm of international politics, President Ursula von der Leyen of the European Commission. President von der Leyen has been instrumental, not only in steering Europe through very challenging times, but also ensuring its strong and influential voice in global affairs. Actually, you have been named one, no, the most influential woman in the world. Your leadership is a beacon of inspiration, symbolizing unity, strength, and a forward-looking Europe. Please join me in extending a warm welcome to President Ursula von der Leyen. Excellencies, ladies and gentlemen, dear Klaus, your annual global risk report makes for a stunning and sobering read. For the global business community, the top concern for the next two years is not conflict or climate. It is disinformation and misinformation, followed closely by polarization within our societies. These risks are serious because they limit our ability to tackle the big global challenges we are facing. Changes in our climate and our geopolitical climate shifts in our demography and in our technology, spiraling regional conflicts and intensified geopolitical competition and their impacts on supply chains. The sobering reality is that we are once again competing more intensely across countries than we have in several decades. And this makes the theme of this year's Davos meeting even more relevant, rebuilding trust. This is not a time for conflicts or polarization. This is a time to build trust. This is a time to drive global collaboration more than ever before. This requires immediate and structural responses to match the size of the global challenges. I believe it can be done. And I believe that Europe can and must take the lead in shaping that global response. The starting point for that is to look deeper at the global risk report to map out a way forward. Many of the solutions lie not only in countries working together, but crucially on businesses and governments, business and democracies working together. It has never been more important for the public and private sector to create new connective tissue because none of these challenges respects borders. They each require collaboration to manage risks and to forge a path forward. And this is what I want to talk today about. While governments hold many of the levers to deal with the great challenges of our time, business have the innovation, the technology, the talents to deliver the solutions we need, to fight threats like climate change or industrial scale disinformation. Europe is uniquely placed to show how this can work. Because our democracies and our businesses have interests that align, creating prosperity, wealth, and security for people, creating a stable environment to unlock innovation and investment, and creating equal opportunity and freedom. And this is more important than ever as we start 2024, the biggest electoral year in history. Democracies across the world will head to the polls, and half of the global population will be affected. This includes over 450 million people in the European Union, a union of 27 democracies, where all of us have the right to speak our mind, to be ourselves, even if we are different from the majority. In a democracy, it is the people with their choices and behaviors who pick winners and losers in the economic arena. Companies are free to compete. Changemakers are free to innovate. Merit determines economic success. And our rules are built to ensure this, to protect intellectual property, to protect the safety of industrial data, to protect the savings of people and companies. And Europe stands up for global trade based on fair and open markets. Of course, like in all democracies, our freedom comes with risks. There will always be those who try to exploit our openness, both from inside and out. There will always be attempts to push us off track. For example, with disinformation and misinformation. And nowhere has there been more of that than on the issue of Ukraine. So let me provide you with some real information. Russia is failing on strategic goals. It is first and foremost a military failure. We haven't forgotten that when Russia invaded Ukraine, many feared that Kiev would fall in just a few days and the rest of the country within weeks. This did not happen. Instead, Russia has lost roughly half of its military capabilities. Ukraine has driven Russia out of half of the territories it had captured. Ukraine has pushed back Russia's Black Sea fleet and reopened a maritime corridor to deliver the grain to the world. And Ukraine has retained its freedom and its independence. Russia's failure is also economic. Sanctions have decoupled its economy from modern technology and innovation. Russia is now dependent on China. And finally, Russia's failure is also diplomatic. Finland has joined NATO. Sweden will follow soon. And Ukraine is closer than ever on its path to the European Union. And all of this tells us that Ukraine can prevail in this war. But we must continue to empower their resistance. Ukrainians need predictable financing throughout 2024 and beyond. They need a sustained supply of weapons to defend Ukraine and regain its rightful territory. They need capabilities to deter future attacks by Russia. And they also need hope. They need to know that with their struggle, they will earn a better future for their children. And Ukraine's better future is called Europe. And it was with immense joy that last month we decided to launch the negotiations of accession for Ukraine's EU membership. This will be Ukraine's historic achievement, and it will be Europe responding the call of history. Ladies and gentlemen, we all know that Russia's invasion has also had an impact on the cost of living and the cost of doing business here in Europe. I know how much that has affected some of your companies. But I started by saying that the risks we face require collaboration between countries and businesses. And that our joint capacity to respond was far stronger than we might believe. And nowhere is this best exemplified than when it comes to energy and sustainability. Two years ago, before Russia's aggression against Ukraine, one in five units of energy consumed in the European Union in 2021 were imported from Russia. The high dependence on Russia was widely recognized as a risk, especially after Russia's occupation of Crimea. And then came Russia's invasion of Ukraine. Russia had already increased Europe's vulnerability by deliberately not filling gas storages to their usual level. And in the face of Ukrainian heroism and European solidarity, Putin decided that the time had come to threaten Europe directly by cutting our supplies and using energy as his weapon. We all carry the bruises from Putin's decision. We face difficult choices and uncertainty, especially during winters. But we made the right choices. Now, only two years later, Europe has taken its energy destiny back into its own hands. Last year, one in 20 units of energy consumed in the European Union came from Russia. Sure, the crisis checked momentum in the European economy, but fears of economy collapse proved unfounded. And now energy prices have come down and stayed low, even during the recent cold snap at the start of January. Gas storages are still well supplied. Europe has made real progress in improving the resilience of its energy system. How was this possible? Because we acted in collaboration. Because we had well-functioning and open markets and good friends around the world that stepped up and stepped in alternative supplies. Because we had a single market that allowed us to redirect flows of energies to where it was needed, but most of all, because we doubled down on clean energy transitions, investing in the clean, efficient, and renewable technologies of the future. European industries and companies have been central to this. Latest numbers from the International Energy Agency show that growth in renewable energy capacity hit another record in the European Union in 2023. And the European Union improved the efficiency of its energy. The best energy is the one that is not used by almost 5%. And in this way, we turned Putin's challenge into a major new opportunity. Last year, for the first time, the European Union produced more electricity from sun and wind than from gas. And this year, for the first time, the European Union is set to get more overall energy from wind and solar photovoltaic than it does from Russia. That is good news. But amid the reasons for optimism, let us not forget a key lesson from the crisis. Overreliance on one company, one country, one trade route comes with risks. And that is why the European Green Deal puts such strong emphasis on not just reducing emissions, but also on a strong, competitive European presence in the new clean energy economy. And this includes Europe's leadership in clean energy technology, development, and innovation. Ladies and gentlemen, dear Klaus, let me go back to the number one concern of the Global Risk Report. Disinformation and misinformation. Tackling this has been our focus since the very beginning of my mandate. With our Digital Services Act, we defined the responsibilities of large internet platforms on the content they promote and propagate, a responsible to children and vulnerable groups targeted by hate speech, but also a responsibility to our societies as a whole. Because the boundary between online and offline is getting thinner and thinner. And the values we cherish offline should also be protected online. And this is even more important in this new era of generative AI. Now, the World Economic Forum Global Risk Report puts artificial intelligence as one of the top potential risks for the next decade. First of all, let's not forget that AI is also a very significant opportunity if used in a responsible way. I'm a tech optimist, and as a medical doctor by training, I know that AI is already revolutionizing healthcare. That's good. AI can boost productivity at unprecedented speed. First movers will be rewarded, and the global race is already on without any question. Our future competitiveness depends on AI adoption in our daily businesses. And Europe must up its game and show the way to responsible use of AI. That is artificial intelligence that enhances human capabilities, improves productivity, and serves society. We should invest where we have a competitive edge. For instance, Europe has got talent. There are nearly 200,000 software engineers in Europe with AI experience. And that is a greater concentration than in the United States and China. And our continent also has a huge, a huge competitive edge when it comes to industrial data. We can train artificial intelligence on data of unrivaled quality. And we want to invest in this. And this is why we will provide European startups and SMEs with access to our world-class supercomputers so that they can train and develop and test their large AI models. This is similar to what Microsoft is doing for ChatGPT by running it on its own supercomputers. We will also put common European data spaces at the service of startups. And we will make available massive amounts of data in all EU languages because AI should work also for non-English speakers. This is the new frontier of competitiveness. And Europe is well positioned to become the leader of industrial AI, the use of AI to transform critical infrastructures to become intelligence and sustainable. When we took office four years ago, we felt the need to set clear guardrails at European level to guide the development and deployment of artificial intelligence. And this is the thinking behind Europe's Artificial Intelligence Act, actually the first of its kind anywhere in the world. And another example of how democracies and businesses can help strengthen each other. The Artificial Intelligence Act builds trust by looking at high-risk cases, like real-time biometric identification. And by building that trust, it enables companies to innovate in all other fields to make the most of this new and revolutionary technology. Ladies and gentlemen, our world is in an era of conflict and confrontation, of fragmentation and fear. For the first time in generations, the world is not at a single inflection point. It is at multiple inflection points with risks overlapping and compounding each other. And there is no doubt that we face the greatest risk to the global order in the post-war era. But in my mind, there is also no doubt that we can move forward with optimism and resolve. Yes, the risks we face are real and present. But in order to face risks, we have to take risks together. And this is what Europe has always done. The European Union is at its best when we are bold, as we've seen only in the last few years, on the European Green Deal, on next-generation EU, on supporting Ukraine or on facing up to the pandemic. The next years will require us to think in the same way. And I believe the common power of our democracies and our businesses and industry will be at the heart of this. Our companies thrive on freedom, on freedom to innovate and to invest and to compete. But freedom in businesses relies on the freedom of our political systems. And this is why I believe strengthening our democracy and protecting it from the risks and interference it faces is our common and enduring duty. We need to build trust more than ever. And Europe is prepared to play a key role. Thank you very much. President von der Leyen, I think you helped us already to rebuild trust, rebuild trust, at least in Europe, in its capacity to deal with challenges, but also to build at the same time a future-oriented role in the world. I want to ask, we have time, unfortunately, only for one question, that I would like to come back to something which you mentioned last year when you joined us. You spoke, you coined actually the term de-risk, but do not decouple. Could you elaborate after one year what, how you see and what progress you have made in this kind of concept? Yes, indeed. It was here in Davos that I used for the first time the concept, de-risk, not decouple. And I was very glad afterwards it has been taken up by G7 in Hiroshima and, of course, by all 27 EU member states. And I've discussed this concept a lot with many different countries, also with China. And for me it's very important also, it was very important also to explain to our Chinese friends, we do not want to decouple. This is neither reasonable nor is it feasible. China is one of our most important trading partners without any question. But we need to de-risk in some areas. We are working very well in a collaborative way, what, for example, the decarbonizing of our economies is concerned. We used to say the color of our cooperation is green. But we have issues when it comes to access to the market, when it comes to a level playing field, when it comes to economic security. And one big topic is the topic of over-dependence in supply chains. Here we have to manage our risks and we have to de-risk. And the fact that China started to prepare export controls on Gamanium, Gallium, and Graphite now was not trust-building. So we are in intense talks on that topic. But for us, de-risking then means diversify the supply chains, have more trade agreements with multiple partners. For example, we just finished the trade agreement and Lithium plays a big role there with Chile. We just finished it with New Zealand, with Kenya. But it's also, for example, diversifying vaccine manufacturing capacities to other places in the world. For example, with Rwanda, we have just started to bring mRNA technologies to Rwanda, where the manufacturing capacity now starts. So it's very concrete to look at the risks we have in some areas and to de-risk there in a systematic way. If you look at China over the last 10 to 15 years, China has systematically reduced its reliance on and over-dependency on the world and increased our dependency on China. And on that, we have to be very frank and very open and discuss that. It is always better, I think, to address problems because then you can solve them. Thank you, Ursula. We unfortunately have come to the end of the time. And I want to end here just by telling you how important your fear stand related to the European values is particularly also in the context of Ukraine. A great thank you for defending so much, all those values. So please join me again in thanking the president of the European Union.


What's up you guys this is Dana welcome back to my channel. I'm super excited because it is giveaway time. Yes, that is right I told you guys that every month this year. I will be doing a giveaway this month We're starting this giveaway out for my pre-PA students So if you're a pre-PA student listen up because this is for you so in this giveaway I will be giving away a six month subscription to Megushi's GRE prep course along with a subscription to Roche Review's Pre-PA Anatomy bootcamp, so you will be well prepared for when you get into PA school. To enter into the giveaway You simply need to leave a comment in the comment section below telling me why you want to be a PA and where you're at in your PA journey That's it. It's simple as that. The winner will be announced this upcoming Sunday, January 31st So be sure to leave your comment so that you can be entered into the giveaway. For my PA students have no fear I have not forgotten about you. Your giveaway will be next month We will be alternating giveaways between pre-PA students and PA students every month So make sure that you stay tuned so you'll know exactly when the next giveaway is. All right Let's get back to our regularly scheduled video.  It's Dana Welcome back to my channel. So I'm very like always very smiley and stuff But this is a serious topic, so we're gonna be talking about burnout today And I don't know if you all know about burnout or what burnout is but we're gonna define that and we're gonna talk about Physician assistant burnout versus physician burnout And just kind of talking about what that looks like in this video. So let's get into it right now You guys I'm back for you guys So I had a question that was posted to me by one of you all again really really glad that you guys really I mean these comments with these questions because they are great questions. And so this one was from Eddie Whelan or Whelan Hopefully pronounced that right. It said hi. We always hear that physicians have a high burnout rate Do you feel this is the same for PAs? If so, do you have any tips for avoiding that? And so I mean I think that this is a great great question Eddie Because yeah, I mean that is very high on you know, like the radar for Physicians the burnout rate and how like exhausted and tired they get with respect to their profession and their job and job Satisfaction and so I'm for those of you who don't know what burnout is I want to just kind of define that for you all and then we can delve into What burnout looks like for PAs and then kind of like some of the statistics behind that as well It's just doing a quick comparison of the burnout from last year. Obviously, this is 2020 kind of statistics of what burnout looks like for physicians.  I am tired I always sleep for no less than four hours. Like it doesn't matter what time I go to bed So if I came home, I got home at 10 and if I don't go and take a nap until 2 I will not wake up until 6 like it without fail It's always at minimum four hours because I'm just so Exhausted and you're just really tired and you know, you don't always talk about that I've tried to address it on Instagram So if you haven't already followed me on Instagram go down the PA and do that But I talk about you know, the fact that I'm tired just because being post-call you're on call for 24 hours You're dealing with various different things you're fielding calls from your nurses or you know Traumas are coming in whatever the case may be like it's tough. And so that exhaustion is no joke Synicism you get a lot of that too. I mean you get a lot of that in any healthcare specialty But you'll have like some of these older PAs that are like serious cynics about like the profession and you know The job is a hole and you know your bosses and various different things like that You're like why what is going on? And that's because they are experiencing burnout And then just the feeling of reduced professional ability like what am I able to do right now? You know, like I like I can't even give my all to this and so that is what burnout is as a whole Now the question was asked like do I feel that it's the same for PAs now by no means do I feel it's the same for PAs? I absolutely believe that PAs experience burnout because they do most people in healthcare experience burnout and Especially now because of COVID last year, you know and like the rise of coronavirus There are a lot of people feeling burnout a lot of people were like really exhausted just working long hours and dealing with these Really really intensely sick patients That and and then also like seeing you know Some of them die after you have literally done all that you can do like there's nothing else for you to do You don't know what else to do all this hard work kind of goes down the drain because you lose You know this life that was like under your care. And so that will make a cynic out of anybody But yes, I do feel that a lot of healthcare professionals and PAs in general Experience burnout. Is it the same as physician burnout? I don't think so. I mean our responsibilities are different You know, what we have to deal with is different and at the end of the day, I can leave the job that I don't like And go find another specialty that I might like Or go find another job that I'm more interested in or that another job that is a little bit more Up to my speed at that moment in time in my life where maybe I want to work like just PRN or part-time or You know, maybe I want to go and you know, try another specialty that is not as like intense and as stressful and You know, I don't think I like physicians don't have that luxury like yeah They can leave their job, but it's not as easy for them to now like they can't go to another specialty That's not something that is in their purview to do and so no, I don't feel like it's the same because the the coping mechanisms that I have as a PA to You know address my burnout is Like a little bit more or completely different than that of a physician. So that is my first answer to your question I did want to touch on this. I had this thing that was pulled up That it says it's talking about Just PA burnout in general, okay So it says according to the American Academy of Physician Assistance the average burnout rate for physician assistance in the United States is 32.6% of practicing Professionals and so I just want to go like let's compare that to I mean, I'm looking at medscape. I think they're fairly Okay, but it says this year again. This was 2020 last year It says 42% of physicians reported that they are burnt out down from 46% Five years ago, which is actually pretty good But you can see that still like over a 10% difference. So and that's a lot of practicing professionals So me turn this back up so you guys can see that my phone is dying So hopefully we'll get through this you guys But it says 32.6% of practicing professionals now emergency medicine physician assistants Have the highest percentage of fulfillment At 72.3% and the highest percentage of burnout at 34.5% which makes sense Because they're seeing a lot they're dealing with a lot and they're seeing a lot of things It says of all the specialties pediatrics a subspecialties have the lowest Rate of burnout at 20.2% followed closely by primary care internal medicine and Surgical subspecialties. That's where I land It says interestingly enough women experience greater stress and ultimately greater burnout So I and I just want to touch on that aspect of things in a minute But I want to go to the the physician aspect of it And it says specialties that have been among the top in burnout over the past five years include critical care Makes sense very intense emergency medicine again makes sense high acuity You're dealing with lots of life-and-death situations, and then it says family medicine internal medicine neurology and urology Okay, and so I just wanted to kind of touch on that for all of you guys But let's talk about the the part where it talked about women having a higher rate of burnout Now for me obviously like there's some things to look into that right so first and foremost the PA profession is highly like women driven the amount of Female PA's versus male PA's is like Astounding okay like in my class there were like maybe six guys out of the 30 students Okay, so if you're just kind of looking at what that may be that's like a five to one ratio And it's I think it's typically around there like four to one So that is it's of course We're gonna have a greater burnout rate But at the same time something that you have to keep in mind as well is the gender disparities that are just prevalent in our You know economy and in our world and so as a female in the medical field Typically you will get offered less money You have a lot more that you have to deal with because you're like, you know I think you're looking at like hey do I want to start a family if I If you don't have a family like how's that gonna work with my job? Am I gonna get fired or not if you do have a family? You're like well, you know What can I do? You know how can I spend time with my family and so there are a lot more things that are revolving around you That you're concerned about with respect to increasing the stress in your life Then your male counterparts that have their wives or their girlfriends to kind of accommodate for those questions that you would typically have And so those are some of the things that you want to think about and then the pay disparity as well I said like you typically get paid less. You're gonna get offered less Just because you're a woman, which I mean you're doing the exact same thing But because of your gender you get paid less and so those are things to look out for and those are reasons why I would absolutely Say that some of that is true in terms of why females have a higher burnout, right? But again just to answer your question on how does that work with respect to like the physician or the PA? Do I think it's the same though? I don't think it's the same now for your second part of the question Which you're talking about like some coping mechanisms Absolutely, I think that it's important to take your vacations take your allotted vacations and time off You want to be able to speak like step away from the profession or step away from the environment and like unplug Okay, you guys from those things that cause you stress I like I'm very much. Oh my gosh, like it's no skin off my back Like it's gonna roll like there are some things that kind of irritate me, but then I'm like, okay. Well, I'm only here for like eight more hours Or I'm only here for 12 more hours, you know and then I get to decompress for two or three days and so that is how it is with me and the current schedule that I have For you a coping mechanism that you can also do is making sure that your schedule fits something where you have built in time To decompress and spend with family.  I'll also like just Working out like conflict like having good conflict resolutions because a lot of times Burnout comes because maybe, you know on top of being exhausted like you're dealing with other stressors on the job And you cannot effectively have like a good conflict resolution And so you allow that to really like build up inside of you and then and just kind of irks you even more And then you become cynical and then it's just like, okay It's just like a downward slope So if you're able to kind of touch on those things and know and realize alright What are your trigger points and you remove yourself from those positions that trigger you or You have a good way of doing some conflict resolution Then I think that that will be beneficial in helping reducing the burnout and then Last but not least, you know, you can always find another job as a PA you can go and find another specialty another job You know plan your have your exit strategy plan that and know exactly where you want to go and what you want to be You know in terms of like the person that you want to be on the job and what job will allow you to do that Okay, so hopefully this answered your question. Thank you so much for asking it was a great question And you know to be honest, I think it's something that we're all gonna either deal with or have dealt with At some point in our career, so definitely Definitely good question. Please continue to leave your comments in the comment section below if you have any suggestions About how to relieve stress or reduce burnout leave that in the comment section below as well Like this video follow me on Instagram at a down the PA and don't forget to subscribe Thank you guys. I will talk to you guys next time