Live from Las Vegas, extracting the signal from the noise. It's theCUBE, covering IBM Insight 2015. Brought to you by IBM. Now your host, Dave Vellante and Paul Gillin. Welcome back to IBM Insight, everybody. This is theCUBE. We're wrapping up day two. I love the fact that we're ending with a practitioner. Andrew Juarez is here. He's an enterprise architect at Coca-Cola Bottling, company consolidated. Andrew, thanks very much for helping us close out theCUBE, two days of IBM Insight. Appreciate you being here. You're welcome, you're welcome. So how's the event been for you?  So a lot of times when I come to these events, I spend a lot of time with doing actually speaking. So I had a session yesterday that I did, dealing with SAP and DB2. And then I talk a lot to customers. I work with the IBM folks and I give my reference information about how we're doing on DB2. So I spent a lot of time talking to different companies. So talk about your role as an enterprise architect. What does that entail? So right now it's a new role that I just took on. Prior to that I got 17 years experience SAP, database administration basis. So as the new role, I'm taking a step higher up and taking a look at all the applications that the company is running. So as Coca-Cola Bottling Company, we're in charge of making the product, delivering the product and making the sales. So all the technology that goes into the people that are out there selling, taking the orders, the truck drivers, making sure they're in the right place, packaging, the warehouses. So all that technology now is kind of my realm now. So I've kind of taken a bigger step up. Yeah, are you looking to simplify that technology stack? A lot of companies now are looking at re-architecting, moving some stuff to the cloud, reducing the number of applications they use. You have campaigns like that? We do. As a matter of fact, I just spent last week in meetings talking about enterprise content management. So we have dispersed solutions. We have solutions that are actually no longer going to be supported here by the end of the year. We have, our business has been growing, so our buildings, they've been kind of moving people around, so we still have stuff that's in files looking on paper. So we are trying to synergize on an enterprise content management system, and that's what exactly we're doing. We want to retire a bunch of stuff and replace it with maybe one or two core pieces, and we're looking at utilizing the cloud for some of that stuff. So I'm not qualified to do your job, but if I were suddenly qualified to do your job, first thing I would want to do is really understand the business. You were sort of describing the different parts of the business, and then one of the other things I'd want to do is understand the application portfolio that support those business processes. So I'm sure, taking a look at that, you probably had some familiarity with it before this role, that's probably why they put you in this job. Can you describe the application portfolio that you're sort of helping, you know, continue to evolve? And that's going to be part of my job. A big part of my job, right, is to delve into the portfolio. So I'm coming into it with, how can I say this politely? So the person before really wasn't doing maybe what they should have, and so I'm kind of having to start from ground. There's some stuff that has not been looked at for quite a while. Our portfolio, I mean, our portfolio, like for example, on the hardware side, we're pretty much an IBM shop, hardware-wise. We also run Intel, so we've got, we run a lot, we've got a mainframe, we've got AIX, we've got Intel, VMWare, so we're pretty much 98% virtualized. AIX is our core operating system for our UNIX stuff. We run a lot of Microsoft stuff. We run a lot of IBM software, but then we also have a lot of dispersed things, things that are homegrown. Our big applications, our SAP applications, and we run our manugistics for our demand planning. That's one of our bread and butter. Is the objective to, well, you've got a lot of objectives, I'm sure, you want to get maximum value out of that application portfolio, and the way you do that is you support the business processes and, but you want to be efficient as well. So is there, or have you in the past gone through a rationalization exercise? Is that something that's on your plate? We are actually going through that right now. So one of the things that the Coca-Cola industry as a whole is going through in North America is a consolidation across the US. And that consolidation is looking at standardizing an IT platform. So the main Coca-Cola company in Atlanta has come up with one platform that they'd like the potlors to come on to. So it provides us for economy of scale. It provides us with common metrics across all the bottleers. It'll help streamline our supply chain. So us included, all the bottleers have been migrating to that system. So that system will probably run about 70% of our business. So we're taking a lot of dispersed systems, moving them into that. So like I said, we've been doing that now maybe a year and a half to two years. The project will probably go on for another two years to get us completely on it. And then at the end, we'll probably have about 20% to 30% of the systems that we need to figure out, what are we going to do with these?  Here's the kind of story we don't hear a lot about at a conference like this because people have come and talk about the big picture, the big opportunities.  What kind of discussions do you have with IBMers when you're here?  You have a lot of different IBM hardware. What kind of meetings do you have with IBMers when you're here? What do you talk about? Well, for example, I am the president of what's called an SAP DB2 technical leadership exchange. We meet once a year in Toronto at the labs. And we also meet here at Insight. We'll have you tomorrow. Where DB2 is developed at the Toronto labs. Right. And so what we do is we bring in customers from all SAP DB2 customers, whether I was going to say across the US, but also we've got some international ones that participate. And we sit down with the chief architect and a lot of the IBMers. And we bring in SAP and their chief architect. And we say, what is your future roadmap for SAP? Here's our problems. Here's the things that we're running into that we really need solved. And we give them feedback. And they give us their future direction. And a lot of times what we talk about one year we'll see solved the next year, or maybe on another fixed back that comes out. So we feel as not only our company Coca-Cola that we have a really good input into that, along with a lot of other companies. I mean, we're going there with the Bank of America's Pepsi's there, Harley-Davidson. We've got a lot of big companies that are there giving their feedback directly to the people that are making the agenda with what's going to be worked on and patched going forward. And do you feel like as these companies are so focused on moving to the cloud right now, and they're trying to change their business models, do you feel like they're paying adequate attention to the issues that you guys have to deal with with your legacy infrastructure that has to be maintained for years going forward? I think they do. One of the things that we've really had a good relationship with IBM. We consider IBM a partner, even though they're a customer. They come in, they take the time to find out what we're going through, and come with solutions. And so it's one of these, we help them out, they help us out. So we talk to their customers, but they come in, and they make sure that they're listening to us. And honestly, I do feel that they do listen to us. And we've had, not only are we beta customers for their DB2 product, we're also beta testers for their storage line. So they're new V9000s that they rolled out, they're flash units. So we were one of the first customers to get those things before they even won on the market. And we go out, and we help them say, hey, this is what we see, this is what's working. And we let them know when something's not working. Go ahead. You've been a beta tester for DB2 Blue, the in-memory database. What are you, how are you applying that high speed technology? So right now, what we're doing is we've been just evaluating it, putting it through its paces. Because the Koch industry has been in this flux and where we know we're moving a lot of this SAP stuff to Atlanta, now as my new architect role, I'm spending a lot of time in Atlanta. So I'm actually now able to help influence some of those decisions where they're making the decisions on the big platform. So I have now something that says, hey, you know what? I've played with this, I know it works. I think we really need to look at this. And so I can take it outside of my own company to the bigger Koch industry. And would you see, do you think the company will be using it in an analytics capacity, or more to speed up your production systems? Right now, the Blue is only available for the analytics side, which is SAPBW. But IBM is looking and talking to customers as far as, hey, what systems do you want us to go after next? And so the group that I was telling you that meets in Toronto, we've had a lot of suggestions, a lot of conversations around target this system, target this system. We want to see it hit the OLTP side of the house, where we can actually leverage it more on a day-to-day basis. You are also, we were talking earlier about your using analytics for performance improvement actually, the infrastructure performance improvement. Suddenly we've not, again, not discussed here the last two days. How are you applying analytics to making your data center more efficient? Well, one of the things that I do is I try to keep history. So part of our systems actually, what we call is a performance warehouse. So you've heard of data warehouse, performance warehouse keeps all the metrics on how the databases are doing, how the SQL statements are doing, how the locking of records or something, maybe when records get locked. So I can see over time, over years, I can query how did I do last year compared to this year? How did I do last month compared to this month? And so as my developers are changing code or by hardware guys are changing out hardware, I can see whether the differences that they're making are actually helping. And if they're not, I can go to them and say, hey look, this is not working, something changed. So like I've been able to see, like when I see a spike on SQL statements, all of a sudden there was a particular case where all of a sudden we were getting over a billion reads in one particular hour for something and we would see it in a spike. And so I was quickly able to take that data, correlate it back into programs that changed and actually pinpoint them back if like you need to fix this code. So it seems like, we were talking about the application portfolio before, it seems like you're taking a pragmatic approach toward value, you're tying pieces to revenue. This is a cons for 70% of our business, so you've got a sense of that so you can understand how changes in infrastructure support the application, support the business process, ultimately support the revenue. You talked about DB2 blue acceleration, I'm sorry, that's running on mainframe? On AIX, we're running it on AIX, so power, power seven and power eight.  We have, when we first, actually let me clarify, when you say little Indian, are you talking about on power? On power, yes. Yeah, no, not on the power side. Yeah, because they've announced blue acceleration, they've run DB2 blue on power, run a little Indian. And that was one of the comments I made to the IBM guys, I said, because I talked to a lot of the guys that are on sales and marketing, and I said that's really one of the features you really need to sell. The fact, you're probably the only box on the market that can support both. And you're, I'm a customer and I want to spend money on hardware, if I can buy one piece of hardware, they can satisfy both.  So you can run those apps, and especially in analytics workloads, you would think that that's going to, the power's going to have an advantage over Intel X86, but so okay, that's sort of roadmap stuff. And then the flash piece, how are you using flash? So flash is an interesting thing. We decided to bring in flash, just as a proof of concept, we had some performance issues on some Oracle databases for our Manugistics software. So that demand and fulfillment piece is really important.  And so we brought that in and immediately, just by plugging that stuff in, I mean it just immediately took our response times way down. And it was a proof of concept. We went to the business and we said, well, we got to give that box back because they let us borrow it. And they're like, yeah, you're not sending that back. How much is it going to cost us? I mean, and they literally gave up the money and they said, well, we really need two because we need one for our disaster recovery. I threw the money right out. Well, that confirms something that we've been saying for a while now that flash is really going to come back to that application portfolio, supporting the business. It's going to, flash is going to drive business value. It's going to drop toward to the bottom line and it's going to actually create interest from the lines of business. It's exactly what has happened. And as a matter of fact, you know, when we started doing the proof of concepts on the new versions that were coming out and we went to the business and said, hey, they're going to be giving us these new ones. Do you want to try your software on the newer ones to see if it makes even a bigger improvement?  I mean, it's just like, it sells it soft. All right, Andrew, I'm sorry we're out of time. Love to keep going here. But thanks for helping us close out IBM Insight 2015. Really appreciate the practitioner perspective and congratulations on your promotion. All right, thank you very much. All right, come on theCUBE, get promoted. Keep it right there, buddy. We'll be back with our next guest. Actually, we'll be back to wrap IBM Insight 2015 right after this.


Hello and welcome to the session on global state detection and hierarchical deadlock detection algorithm in distributed computing. Before we move forward, here are the learning outcomes. At the end of this session, students will be able to uniquely identify the functionalities of global state detection algorithm and hierarchical deadlock detection algorithm in distributed computing. Shem Kalyani and single algorithm has a single phase. It is a single phase algorithm which consists of a fan out sweep of message outwards from an initiator process and a fan in sweep of messages inwards to the initiator process. A sweep is a traversal of the wait for graph in which all messages are sent in the direction of the wait for graph edges or all messages are sent against the direction of the WFG edges. In the outwards sweep, the algorithm records a snapshot of a distributed WFG. In the inward sweep, the recorded distributed WFG is reduced to determine if the initiator is deadlocked. Both the outward and the inward sweeps are executed concurrently in the algorithm. Complications are introduced because the two sweeps can overlap in time at a process. That is, the reduction of the wait for graph at a process can begin before the wait for graph at that process has been completely recorded system model. The system has n nodes and every pair of nodes is connected by a logical channel. Every events are assigned time stamps using lamports clock. The computation messages can be either request, reply or cancel messages. To execute a p out of q request, an active node i sends a request to other nodes and remains blocked until it receives sufficient number of reply messages. When node i blocks on node j, node j becomes a successor of node i and node i becomes a predecessor of node j in the wait for graph. A reply message denotes the granting of a request. A node i unblocks when p out of its q request have been granted. When a node unblocks, it sends cancel message to withdraw the remaining q and p request it had sent. Sending and receiving of request, reply and cancel messages are computation events. The sending and receiving of deadlock detection algorithm messages are algorithmic or control events. Informal description of the algorithm. When a node init blocks on a p out of q request, it initiates the deadlock detection algorithm. The algorithm records part of a wait for graph that is reachable from init in a distributed snapshot. The distributed wait for graph is recorded using flood message in the outward sweep and recorded wait for graph is examined for deadlocks using eco message in the inward sweep. To detect a deadlock, the initiator init records its local state and sends flood messages along all of its outward dependencies. When a node i receives the first flood message along an existing inward dependency, it records its local state. If node i is blocked at this particular time, it sends out flood messages along all of its outward dependencies to continue the recording of the wait for graph in the outward sweep. If node i is active at this particular time, then it initiates reduction of the wait for graph by returning an eco message along the incoming dependency even before the state of all incoming dependencies have recorded in the wait for graph snapshot at the leave node. Eco messages perform reduction of the recorded wait for graph by simulating the granting of request in the inward sweep. A node i in the wait for graph is reduced if it is received, echoes along p i out of its q i outgoing edges indicating that p i of its request can be granted. An edge is reduced if an echo is received on the edge indicating that the request it represents can be granted. The nodes that can be reduced do not form a deadlock whereas the nodes that cannot be reduced are deadlocked. Node init detects the deadlock if it is not reduced when the deadlock detection algorithm terminates. Termination detection The algorithm requires a termination detection technique so that the initiator can determine it will not receive any more eco messages. The algorithm uses termination detection technique based on waits in co-junction with short messages to detect the termination of the algorithm. A wait of 1.0 at the initiator node when the algorithm is initiated is distributed among all flood messages sent by the initiator. When the first flood is received at a non-lift node the wait of the received flood is distributed among the floods sent out along outward edges at that node to expand the wait for graph. Here pause the video think and answer a state in which a process has finished its computation and will not restart any action unless it receives a message is called as locally terminated state hierarchical deadlock detection algorithms. In hierarchical algorithms logically arranged in hierarchical fashion and a site is responsible for deadlock detection involving all its children site. These algorithms take advantage of process. These algorithms takes advantage of access patterns that are localized to a cluster of its to optimize performance. The menace moons algorithm In the hierarchical deadlock detection algorithm of menace moons all the controllers are arranged in the tree fashion. The controller at the bottom most level called leaf controllers manage resources and other are called non-lift controllers which are responsible for deadlock detection. A leaf controller maintains a part of the global TWF graph concerned with the allocation of the resources at that leaf controller. A leaf a non-lift controller maintains all TWF graphs spanning its children controllers and is responsible for detecting odd deadlocks involving all of its lift controller. Whenever the change occurs in a controller TWF graph due to a resource allocation wait for release it is propagated to its parent controller. The parent controller makes changes in its TWF graph and searches for cycles and propagates the change upwards if necessary. Leaf controller can receive up to date information concerning TWF graph of its children continuously. The Ho-Ram-Murthy algorithm In the hierarchical algorithm of Ho-Ram-Murthy sites are groups into several disjoint clusters as you can see in the figure. Periodically a site is chosen as a central control site which dynamic light uses a control site for each cluster as shown in figure. The central control site request from every control site their inter cluster transactions, status information and wait for relations. As a result the control site collects status table from all sites in its cluster and applies the one phase deadlock detection algorithm to detect all deadlocks involving only inter cluster transactions. Then it sends inter cluster transaction status information and wait for relations to the central control site. Central control site splices the inter cluster information it receives, constructs a system wait for graph and searches for cycles. Control site details all deadlocks located in its cluster and the central control site details all inter cluster deadlocks as shown in the figure. Here is the reference. Thank you.


Praise God so in the in the early church in the New Testament There's there are several words that are used in description of the the Christians and they are called Christians at first at Antioch They're also called believers and they're called disciples And the word disciple is used much more than any other and As brother Curt mentioned a disciple is one who has discipline and so this is something that I feel like God has been working in my heart But I want a lot more of this in my life my my desire this afternoon is to serve you to inspire you and As a servant leader, I want to do as Jesus did he stooped and washed his disciples feet I want to wash your feet this afternoon. I want to help you Forward I want you to be inspired and so I am not here With the desire to shut people down now, there are things that need to be shut down sometimes in our lives But primarily my goal this afternoon is to inspire you there is There are a lot of exciting things that can be done That can be accomplished by this group of youth Exciting in God's kingdom not easy things But our God is a great God. He's a great King He is the King of kings and his kingdom is the only cause Which will last through all of eternity isn't that exciting to be part of the kingdom of God and the only cause that is eternal praise the Lord So I have a number of copies and I left the stock of copies with the ushers And I'm going to ask the ushers to organize themselves and to distribute those copies and If there's a need for more copies then we will make more copies And I'm going to ask you a favor. Please don't distract yourself by reading the copies Hold the copies. I want you to take them home, and I want you to read them at home But I don't want you to be distracted from the sermon by looking at your copies alright, so to start out with if You have your Bibles there I would like to invite you to turn in your Bibles to the book of Deuteronomy as a foundation as an introduction to this topic of spiritual disciplines Deuteronomy chapter 2 and This is Moses reviewing the Wanderings of the children of Israel and some of you may think the book of Deuteronomy is is somewhat boring But I tell you there's some beautiful things in the book of Deuteronomy We're going to start in verse 1 then we turned and journeyed into the wilderness of the way of the Red Sea as the Lord Spoke to me and we skirted Mount Seer for many days and the Lord spoke to me saying you have skirted this mountain long enough turn Northward Hallelujah Am I still on? All right Now are the copies passed out is there anyone who did not receive a copy you're not done yet, okay? We'll keep working on that You have skirted this mountain long enough. They went around this mountain now. What is this mountain? We're not going to take the time to read the rest of the chapter But the rest of the chapter describes who is in this mountain He says they're the Edomites and they're your brethren And God has not given you Any inheritance in this mountain I have given this mountain to the Edomites We're in this world, but not of this world. God has not given us an inheritance in this world and So the things that they were in that mountain were not necessarily wicked things They were their brethren, but God had not given them an inheritance in that mountain and God said you've going around this mountain long enough All right now turn and go northward and in the Bible when it talks about northward. It's often Symbolic of turning towards the Lord and towards his kingdom and the things of God and so Some of you have been going around the mountain some of you have been trying to stay out of Worldly things I believe there's a there's a group of youth here that they really have a heart after God I have that assurance this afternoon I believe there are people here who really do have a heart after God But perhaps you haven't been going northward perhaps you've been sort of circling around Just trying to stay out of sin trying to stay out of worldliness and The challenge and the call this afternoon is to Go northward press forward into new territory Some of you do not want to be worldly. I Believe you have clean hands and up your heart You have not lifted up your hands to an idol nor sworn deceitfully Probably many of you are like God described of the seven thousand in Israel. They had not bowed their knee to bail Hopefully your phone has not become your master Hopefully you are not addicted to pornography or wallowing in in these types of things But perhaps you are still going in circles Perhaps you have not entered the fullness of the Canaan land. It is time to turn northward Now the Title the the theme for this weekend is the local church faithful and flourishing and so This is This is Personal but it's also corporate. We want to turn northward Personally but also as as a unit as a group and in our local churches we want to turn northward and we want to Reach new territory. We want to find God's will for us. We want to inherit the promise the promised land All right, so practically how do I do this? How do I quit circling around? How do I turn northward and go and possess new territory? All right, we're gonna take a little moment here. Let's get a raise of hands How many people would like a copy that have not gotten one yet? Okay, with the usher's mind coming up and taking a count and Getting some more copies Or maybe you already have that that count you need a count More copies coming. Thank you brother All right, what does it mean to turn northward and to inherit the promised land? some of that is is is Self-discipline and that word self-discipline we're gonna talk about that just a little bit now if it's self-discipline It sounds like something that I'm doing myself, right? Let's turn to the book of Galatians chapter 5 and we're gonna read verses 22 and 23 This is where the Bible talks about the fruit of the Spirit Galatians 5 22 says but the fruit of the Spirit is love joy peace long suffering kindness goodness faithfulness gentleness and self-control Against such there is no law now in the Old King James. It says temperance and Perhaps some of you have read that word temperance many times and never really Known exactly what that word means that word temperance literally means self-control I looked it up in the Greek and it's just a very literal translation self control now If it's self-control am I controlling myself? But it says it's a fruit of the Spirit and so it's he is he controlling me or am I controlling myself That's a good question Well, it's both It's my firm decision by faith. I I give myself to God in in a complete Surrender to him by faith But it takes the empowerment of the Holy Spirit to come in and work this in me I don't have the strength within myself. I can't just pull myself up by my own bootstraps We need the empowering of the Holy Spirit But there's got to be self-control in our lives if we're gonna make progress if we're gonna turn northward and Conquer new territory and advance. We will need self-control. We will need self-discipline Perhaps you've been taught that salvation is free Certainly the price for our forget the forgiveness of our sins has been paid only Jesus could do that salvation The forgiveness of our sins is something we cannot earn But Jesus never offered free tickets to heaven Jesus always said that it would cost everything and today it's no different it will cost you everything The brother last evening talked about the Anabaptists They did not water down the message to get more people into their churches They preached the whole word of God They said it just like it says it in the Bible It will cost everything Years ago the Lord opened my eyes to what it was gonna cost At least partially It's gonna cost everything. It's gonna cost Sleepless nights. It's gonna cost fasting. It's gonna cost suffering misunderstanding poverty perhaps But the Lord has promised the most glorious victory in all of time To the the church of Jesus Christ We are promised a beautiful victory at the end we need heroes in our lives the Bible is full of heroes and I've also read quite a bit of history and there are also many more Heroes down through the ages Let's think of a few of them George Mueller the man who had the orphanages in England Hudson Taylor Who started the China inland mission? Everyone has heard of Hudson Taylor right and of George Mueller and perhaps Charles Finney He probably had the greatest impact For good in America as anyone ever has had John Wesley impacted all of England and turned away Kept the country from civil war Charles Spurgeon his sermons have gone all around the world in many of the languages of the world Andrew Murray think of these heroes of the faith. Do you realize that every single one of them if you study their lives? They were tremendously Self-disciplined they had this fruit of the spirit called self-control, but it was not their own strength It was the strength of the Holy Spirit working within them Many of these men spent two to four hours a day in prayer Do you aspire to being a man of God or a woman of God? Or do you just read these stories and and think that was cool and and And go on with your life. I used to read these stories And I would go around telling my friends about what I would read And I would say hey have you heard of so-and-so and what he did and one day God gently said That was great what those men did and so what are you going to do? so one of the things that God has laid on my heart is the need to get up in the morning and have devotions and So those of you who have copies there Hmm on the second page There are three quotes at the top. I'm going to read the bottom one there by E.M. Bounds it says the men who have done the most for God in this world have been early on their knees He who fritters away the early morning its opportunity and freshness in other pursuits than seeking God We'll make poor headway seeking him the rest of the day If God is not first in our thoughts and efforts in the morning He will be in the last place the remainder of the day Now when I was a teenager Some of my friends told me that we need to have our devotions in the morning And I said well, there's nothing more holy about the morning than about the evening I could do my devotions in the evening and I was pretty stubborn about that But you know what would happen? I'd come home in the evening after a hard day of work and I'd kneel down beside my bed and put my head down And after a few minutes I'd wake up and I had fallen asleep and it wasn't until I was married That the Lord got ahold of me and showed me that if I'm gonna make any progress in being a man of God I'm gonna have to get up in the morning and spend at least a solid hour with God and do it seriously seeking the presence of God and I Unashamedly tell you that that Those who will make the who will leave an impact in this world and God for God's kingdom They will probably have their devotional time in the morning and it probably will be an hour or more. I am really trying hard to Copy to emulate these great men of God of the past The top quote there says spiritual work is taxing work and men are loath to do it Praying true praying costs an outlay of serious attention and of time Which flesh and blood do not relish and so I want to just make a few more comments about that We need a place and we need a time and So the time we've already talked about that's when you get up in the morning and I know there's no We don't want to become legalistic. I know there are people who have factory jobs. There are people who work at night There are many different situations that we can't put this in a box But the principle is still the same the place so Soon after we were married. We were offered the opportunity of building a house beside our our church building our meeting house and So over the next few years it became my habit to get up in the morning and to go out to the church house and To have my morning devotions out there and that worked out really nice I had the whole place to myself It was quiet and I could walk back and forth Sometimes that keeps me awake if I walk back and forth and then we moved back into the mountains with the Indian people and I no longer had the luxury of a private building to have my devotions in When we moved into the mountains all we had was a tent to live in a one-room tent and so I was trying to figure out where to have my devotions and so the first little while I would go sit in my truck and That just didn't work out too well. I'd struggle with sleep and struggled to stay focused and At the present time the Lord has provided me with with a place A little room that I have and it's really a blessing to have a place And I would encourage every one of you to find a place and a time and stick with it Self-discipline self-control by the power of the Holy Spirit May the Lord bless us in this our morning with the Lord All right on the other page If you flip your page over at the bottom It says the equation is not Information plus inspiration plus willpower equals transformation It takes a life of practice in community by the power of the Holy Spirit Because Jesus goal isn't just to inform us, but to transform us So it's not just making ourselves do it We need the power of the Holy Spirit to make these things work in our lives Alright, so so we talked about the morning hour Now let's talk about several other disciplines in our lives Let's let's go to Philippians chapter 4 verse 8 Philippians 4 8 says finally brethren, whatever things are true Whatever things are noble whatever things are just whatever things are pure Whatever things are lovely Whatever things are a good report if there is any virtue and if there is anything praiseworthy meditate on these things Or think on these things our mind we must learn to control our minds and our thoughts and I remember as a young man my mind would wander into all sorts of fantasies and Daydreaming and things like that and the Lord convicted me that I need to think on things that are true Learn to bring your mind into Subjection to the Holy Spirit the next one. I want to talk about is Let's go to 1st Corinthians chapter 10 and we're going to read verses 6 through 10 Now these things became our examples talking about the Israelites to the intent that we should not lust after evil things as They also lusted and do not become idolaters as were some of them as it is written The people sat down to eat and drink and rose up to play Nor let us commit sexual immorality as some of them did and in one day 23,000 fell nor let us tempt Christ as some of them also tempted and were destroyed by serpents Nor complain as some of them also complained and were destroyed by the destroyer Now all these things happen to them as examples and they were written for our Admonition upon whom the ends of the ages have come so We started out talking about this mountain that they were just circling around and During that time. These are some of the things that happened to the Israelites and so we have five things that they That they fell into The first one is lust Lusting after after food in particular It's been a concern of mine to hear American youth going on long Discourses on what kind of foods they love and what kind of foods they hate and I can't stand So-and-so's burgers and I just love so-and-so food. That's that's what the Israelites were doing right there If we're gonna become a useful vessel in God's kingdom, we've got to get away from lusting after food We've got to be thankful for the food that God gives us we always Thank the Lord for the food before we eat and then we sit there and grumble about it. That doesn't make any sense The Lord told the disciples that when they go out preaching the kingdom He says eat whatever is set before you and the Lord laid on my heart when I moved into the mountains with the Indian People to always eat whatever is set before me. I would go into their homes and they would serve me Strange foods and maybe the plate wasn't clean or the cup wasn't clean And I tried to make it a practice of always eating what was set before me with thankfulness not doing it with a grumbling heart and If you grumble about the food and if you reject your mother's cooking or your wife's cooking You will make very poor headway and becoming a vessel of God Learn to never grumble about the food That's what the Israelites did and they And and the Lord sent serpents among them God does not take these things lightly Idolatry Okay, so we don't have idols right? What about your vehicle? What a young man? What about your truck out there polishing it up on Saturday afternoon? Is that your idol? What about your face?  It's probably into immorality Sometime do a study on this look through the Bible and look how many men were caused to stumble by a woman Now I praise God there's young ladies here that and sisters here that I believe are are a help to their husband But there are so many women who were not a help to their husband Eve was not a good help to Adam Abraham with Hagar Peter Denied the Lord when us when a maid servant talked to him on and on and on Young men you must be strong I Praise God for the young men who are strong and for the for the women who are Ideal helpers for their husbands, but be very careful Don't play with these things They tempted Christ They complained I want to tell a little story of a young man that went hiking with me We were hiking We hiked for several days actually And it got dark on us. We were we camped out along a little stream in a little flat area And we laid down in our sleeping bags there our blankets whatever we had and it was Getting dark so we laid out there. It was a peaceful quiet evening along beside a stream there And we went to sleep the stars were shining overhead About midnight it started to sprinkle and I woke up with raindrops on my face and I pulled the blankets over my face and I just hoped that it wouldn't keep raining and it didn't it's did quit raining And I went back to sleep again About two o'clock. I woke up again, and it was raining this time a little harder And again, I pulled the blankets over my face, and I just hoped that it would quit raining And it didn't it kept on raining, and it got harder and it rained harder And I was just hoping that the blankets would keep out the water, but they didn't and pretty soon the water started coming up from the Bottom and the first thing I knew I was completely soaked and the young man that was with me I think he was about 16 or 17 years old and and he was in the same situation It was an area that we didn't know But before we'd go into bed. We had seen a little tumble down Farm shed not too far away. So we went over there Found this little shed about three-fourths of the roof had caved in and in the one corner It was still dry so we crawled in there and One blanket was not as wet so we wrapped ourselves in the one partially dry blanket and just shivered With cold and so we started singing and we sang for a long time We had several hours till morning and we couldn't sleep the rest of the night the next day we built a fire dried everything out and hiked all day That young man 16 or 17 years old Never said a grumbling word that whole trip not a single complaint ever He didn't grow up in a Mennonite home He grew up without a dad a broken home. I don't think ever knew his dad grew up in the city in a completely heathen home and A Christian pastor reached out to them as a family and he became a Christian gave his heart to the Lord at 13 years of age and by 16 He was out preaching trying to start a church and Today he's living in the mountains there with the Tadumata people and he's very very active in Kingdom work Never murmur never grumble They say that John Wesley took young men with him on his travels if a young man ever grumbled John Wesley did not invite him back We're talking about disciplines The Israelites had been slaves in Egypt.  They were circling this mountain Going around and around some of you have been going around and around Let's get up and March. Let's go forward. God has great things for us in his kingdom some more disciplines Money many years ago Soon after we were married. We had some changes in our financial situation and I ended up starting opening up a small carpenter shop. I didn't have customers and I didn't have much experience in exactly the line of work that I was doing. We went through a number of years of Scarcity But during that whole time the Lord laid on my heart the verse in Romans where it says oh, no man anything By God's grace we never got into debt Learn to handle your money With God's grace if you can't handle your money wisely with Under the anointing of the Holy Spirit God will probably not use you greatly in his kingdom Years later my carpenter shop was doing much better And I started looking around the other carpenter shops and they were expanding they were hiring workers They were going to expose getting orders and turning their carpenter shops into factories And I started thinking about turning my carpenter shop into a factory and God said no don't You just keep working by yourself. I have something Ahead for you After another year or so the Lord opened the door for us to go to a completely unreached area and It's not been easy back there But I tell you what that has been absolutely amazing to bring the gospel to people that never heard the gospel before and to see people who were completely Lost in drunkenness and in drug addiction and immorality and in witchcraft to see the Lord change some of those people's lives To see families transform and to see a church rise up out of that It's been beautiful, but I had to make decisions before that I was the Lord had me in a school before that and part of that was learning to discipline myself So that God could use me in the future and that's that's what I want to stir your hearts with there is so many Beautiful things out there that God can do with you, but you will need to prepare for that You know, I was thinking there's a number of men that are Alive today that are I would say heroes in my life older men That have spent a lifetime of serving God of preaching the gospel working in missions And what is really interesting to me is what age those men set their course Many of those men set their course at about 13 or 14 years of age Now some of those men are in their six or in their 70s maybe 80s and they're still Burning with a passion for God, but those men set that course when they were about 13 or 14 years of age now God can save people on their deathbeds. God has used many older men and women They've gotten saved in their old age praise God for that but The ones who have gone out and done the most many of them set that course at a really young age. I Challenge you with that Let's go to 2nd Timothy chapter 2 verse 4 No one engaged in warfare entangles himself with the affairs of this life That he may please him who enlisted him as a soldier If you're gonna be a soldier in the kingdom of God, you must not entangle yourself with the affairs of this life 1st Corinthians 9 verses 24 through 27 Do you not know that those who run in a race all run? But one receives the prize Run in such a way that you may obtain it and everyone who competes for the prize is temperate in all things Now they do it to obtain a perishable crown, but we for an imperishable crown Therefore I run thus not with uncertainty thus fight I not as one who beats the air But I discipline my body and bring it into subjection less when I have preached to others I myself should become disqualified the apostle Paul believed in Disciplining his body Whether we eat or drink or whatever we do. Let's do all to the glory of God learn to eat and drink to the glory of God recently there's a man that Actually, it's the man who invited me into the mountains there a Christian brother but I guess he didn't understand the dangers of Not taking control of his eating and he he had a I guess he would say an addiction to soft drinks and He ended up getting diabetes and passed away a few months ago. I Would say he pretty much killed himself by drinking coke Whether we eat or drink let's do all to the glory of God. I Know that an intake of Soft drinks Jesus said whatever goes into the mouth doesn't defile the person We're not gonna lose our salvation by drinking coke But I tell you what you probably if you have a coke addiction. You probably will not be very useful in Extending the kingdom in a very major way At an iron Judson was a young man who moved to Burma years and years ago Suffered incredibly he was very disciplined and at the end of his life. He said You know, he said the cost was a lot greater than I expected But he said the fruit was beyond my loudest dreams. I could act with that with my work in Mexico Yes, the cost has been probably more than I Calculated as a young man But the rewards not just not just the amount of souls that have been saved but the the rich Spiritual experience that I've been able to walk in Has been great has been beautiful Let's give ourselves to the work of the kingdom Now what what is God calling us to? Many of you probably have grown up in a shelter at home Maybe have not traveled the world. Maybe don't know what's out there in the world But I just want to give you a few Things to think about William Kerry said to know the will of God. We must have an open Bible and an open map How can we know about the needs of the world if we never Make ourselves aware of the needs Someone else said facts are the fingers of God When we know the facts we know about the suffering and we know about certain people groups and we know about conditions God uses those things to touch our hearts and to Make us feel a need to go feel the compassion. Let's turn to Proverbs 24 and we're going to read verses 11 and 12 Deliver those who are drawn toward death and hold back those stumbling to the slaughter If you say surely we did not know this Does not he who weighs the hearts consider it and he who keeps your soul? Does he not know it and will he not render to each man according to his deeds? Many of us don't know about all of the needs and the situations around the world We don't know about all the unreached tribes and we don't know about all the horrible things that are going on in this world But we cannot wash our hands and just say oh, I didn't know about it We have got to inform ourselves We've got to go out and find out where the needs are and there's probably big needs in your hometown There's probably needs right around you. I remember as a young man doing construction work And we were working on an apartment building and on the top floor the third floor that apartment building There was this old man I think he was probably the loneliest person I ever met in my life and to this day I think of him from time to time. I wish I could have done something for that old man But they're living right around us right here in Pennsylvania. That was in Pennsylvania. So How much do you want to get done in life? How far do you want to go? Do you want to dream big do you want to attempt great things for God? Discipline yourself right now learn self-discipline, but not self-discipline in your own strength Self-discipline self-control in the power of the Holy Spirit start by getting up in the morning If you get up in the morning and spend the first hour with the Lord in sincere Bible study and in prayer I can pretty much guarantee you that God will begin to use you in some way in his kingdom It won't be easy, but God will use you. Let's think about a cause a Cause is something around which a group of people gather and they want to accomplish something There are many causes in this world some good and some bad Where I live there's a drug cartel Their cause is control and money Young men join that cause they pick up a machine gun join that cause and they lay down their lives for that cause I Think most young people want to be part of something that's bigger than themselves Something that they feel like it's worth laying down their lives for Those young men are completely deceived and let us stray Many young men have laid down their lives for a cause in this world some sort of a political cause Many young men have gone to war and laid down their lives, and they'll do it many young Anabaptist youth have suffered Accidents and perhaps laid down their lives for sports. I see that people young people are willing to suffer and lay down their lives Are you gonna do it for your sports? Are you gonna do it for a political cause? Or are you gonna do it for Christ? All the other causes are gonna pass away Everything is going to pass away except the kingdom of God Daniel 244 is one of my favorite Bible verses and In the days of these kings the God of heaven will set up a kingdom Which shall never be destroyed and the kingdom shall not be left to other people It shall break in pieces and consume all these kingdoms and it shall stand forever Praise the Lord This is the only kingdom the only organization the only cause the only thing that's gonna last for eternity Invest everything into the kingdom of God give it all you've got. I Don't care if it takes Suffering and giving our lives for this if this is worth it. I Preach this in Mexico. I tell them the gods God has promised to come back for his people and then I go home and I think wow How sure am I that this is really gonna happen? I know the Lord promised it But you know is this really sure and then I think I have chosen to give my life for this cause I have given Everything basically for this cause myself and I invite you to do the same Let's give our lives for this cause We must be willing to lay down our lives I've never had to lay down my life But I thought I was going to one time several times. I Remember one time I was out Praying at about four o'clock in the morning On the sidewalk of a city of a town Young man walked up to me and pulled a pistol out and cocked it and pointed it at me I thought this was it But you know We're part of something that's bigger than ourselves Something that's eternal Let's fight for this cause. Let's give everything for this cause. There is so much to do All right, this is all I have and So take these copies home with you. Is there someone who did not get a copy raise your hand real high? All right, good. Take these copies home. I just want to explain something yet Not all of these quotes on here are by Christian people All right, there's quotes on here by Benjamin Franklin, for example Why did I put that on here? Do you realize that there's a there's a lot of teaching out there nowadays and in Christian circles that teaches us that We as Christians don't have to Put forth any effort. It's all free gift and you just sit back and just and just coast your way into heaven The sons of this world Jesus said many times are more wise than the sons of light There are business people out there. They realize you can't just coast along in business You have to put forth effort. Some of those men have made more progress in their world than we have in our kingdom and so may they In some way inspire us But but this is obviously not the Bible take these quotes home read over them and and let these things Inspire us so to end this I would like to ask us all to stand to our feet and Let's take our copies and let's read this poem by Amy Carmichael It's the last thing on your copies and let's just read this out loud in unison From prayer that asks that I may be Sheltered from winds that beat on thee from fearing when I should aspire From silk and self. Oh captain free thy soldier who would follow thee From subtle love of softening things from easy choices Weakening's not thus our spirits fortified not this way went the crucified From all that dims thy Calvary O Lamb of God deliver me Give me the love that leads the way the faith that nothing can dismay the hope no Disappointments tire the passion that will burn like fire Let me not sink to be a Claude make me thy fuel flame of God Praise the Lord you can be seated and it was a strong struggle in my life And I was stubborn but the Lord won and Thanks to my parents who helped me. I gave my heart to the Lord surrendered my life to the Lord at 13 years of age About a year later. I was I started doing construction work. I Was part of the school system that I was part of they did not provide any higher education than that and so I was expected to go to work at 14 and The first job that I worked on the Lord convicted me so powerfully of the need to share the gospel with the owner of that Property and and I I didn't do it and I felt so bad and I wept and I repented but but the Lord got a hold of me with a It was just a powerful grip that I need to share the gospel and the Lord showed me that if I was going to refuse to share the gospel With people I had no reason to think that I would make it to heaven And that was a very very powerful thing that happened in my life And so from then on I would put gospel tracks in my pockets and I would pass them out at work When I was 21 years of age I felt a desire to Pursue something across The seas or some sort of cross-cultural foreign mission work So I talked to my parents about it and that was really interesting All I did was mention it to my parents and and just door after door just swung open and there was a brother in the church that gave me a list of contacts I Contacted three people in Mexico one brother Responded and invited me to come and At that point I wouldn't say that I was really that spiritual I did not have a very disciplined life in in my morning devotions and all of that But I had a sincere heart and I believe that I had surrendered everything to the Lord and so I remember traveling to Mexico and I had committed to go for at least one year and As I was on that trip Towards evening the Sun was going down and It was the desert down there in the south of the United States And I thought oh, no, what am I getting myself into a whole year and and no possibility of marriage And I was already 21. I thought wow, this is gonna be a long year And I said Lord I surrender if you want me to be single the rest of my life I will submit to that and I will be happy and I really meant it A Year-and-a-half later. I married my wife. She was born and raised in Mexico from Mexico part of the little mission church there and so we lived in that area for 10 and a half years and At that time I spent the first year or so learning Spanish and And we started doing outreach in the area around there So we had different mission projects that we tried Not all of them were very successful We went to a village. We traveled about an hour across the mountain to a village and We did that every week for four years and they told us they didn't need us to come back and that was the end of that and The Lord has taken me through a number of deep valleys Emotionally in church relationships. I Don't know why I've had to go through all of that perhaps. I've been a hard learner. I don't know My wife almost died three times with pregnancy related issues and Anyway 15 years ago the church wanted to send us to the To an unreached area with the Taro Mada Indian people so The Lord had done a lot of preparation in our hearts a Few a number of years before that one of the things I this is one thing I really do want to share is The Lord put in me just a tremendous hunger and thirst to know God and to feel his presence and to have his Holy Spirit flowing through me and I you know before that I would share the gospel and I'd talk with people and There wasn't always much response and I thought if I could only explain it better if I could just be more clear and explaining the The plan of salvation or the gospel message They would surely understand and surely they would give their hearts to the Lord and a little by little I began to realize that no it's not about logic It's about the Lord touching their hearts And I began to realize that what they need is for God to get a hold of their hearts and convict them of sin And I really really had this intense desire to be a vessel that God could use and I began to do just a lot of Fasting and praying I would get up in the night and just walk out on the road and just pray and cry out to God and God is good. God does hear and answer prayer and So the day came whenever the church wanted to send us to the mountains with the Indian people and So we moved into the mountains. We had three we had four small children and We could not find a house to live in no one trusted us. They would not rent us a house. I tried Renting a house nothing was available. So finally we built a tent and we lived in that tent for three and a half months A storm came through and I think we were really in danger of our lives at that point but the Lord protected us sent his angel to keep us and Many times over the years the Lord protected us in miraculous ways from from death Many many things I could share One one outstanding situation was a young man who How would I tell this story? So there was there was a sort of an extended family. There were the first Converts and he was married into that family, but he didn't he didn't accept the gospel. He was against the gospel and At one point I invited a number of them to go along out to a different area to work And so they went along and he wanted to go along too His name was porfidio and so he went along and so every evening I had Bible studies with them and He never made any profession or act didn't act interested or anything and Probably a year went by And one day I was coming home Driving home back there on those dirt roads and I was still about an hour from from home and there were a lot of the village people were out fixing the road with picks and shovels and At night they just slept out there in there on the ground And so I stopped in to give the one man some groceries that he had ordered and this porfidio came out And he said could you pray for me? He said I can't sleep. He said I haven't slept for three nights He said there's voices keep talking to me and and just telling me all sorts of Crazy things. He said I can't sleep. I said sure. I'll pray for you so I put my hand on his shoulder and prayed for him and Went on home next morning at seven o'clock. He was at my house and he said could you pray for me again? I said what happened last night? Well, he said the voices left, but he said they came back again I want you to pray for me again. I Said I can pray for you, but I said tell you what porfidio you're gonna have to become a Christian and get baptized. I Don't know why that was I guess what the Lord put on my tongue at that point I said you're gonna have to get baptized. He said that's what I want And I was I was really surprised anyway He went got his wife we got a translator and explain his wife didn't speak Spanish and so we explained the plan of salvation to them they prayed and The following Sunday, I believe we had a baptism and he was completely miraculously delivered from from schizophrenia Later he was in a in a accident in a bus accident. He'd gone out to work and the bus was coming back and it Slid down a mountain and he was killed We don't know why Those kinds of things happen, but I still am so happy with for that story that testimony of what God did in his life and So every one of the people who are part of our church now We're at one time well completely lost in alcohol drugs immorality witchcraft A few years ago our church had church service had just dismissed and we have a fellowship meal after every service And we were getting ready for the fellowship meal and this drunk Staggered into our group there and started talking to the brothers of the church And he had long hair he had not taken a bath for a long time And he was completely drunk and he was talking to the church brothers And it was just astounding to look at the difference between the church brothers and him The church brothers were all bathed They don't have Expensive clothing they're poor Maybe old clothing, but they were clean every one of them was clean had a their face washed And were sobered in their right minds And suddenly it hit me every one of those church brothers used to be exactly where that drunk is today And they're all at a beautiful testimony of God's saving power So it's been a long journey, but we've been blessed and It certainly hasn't been All of it isn't to my credit my wife has done a lot of Sharing the gospel with the women She has a lot of Bible studies with the women She has put forth an incredible amount of effort in learning the language because most of the women don't speak Spanish and so she's had to learn the indigenous language and God has been good to us. Thank you


from theCUBE studios in Palo Alto and Boston. It's theCUBE, covering IBM Think, brought to you by IBM. Hey, welcome back everybody. Jeff Frick here with theCUBE. Welcome back to theCUBE's continuing coverage of IBM Think 2020, the digital experience we've been covering Think since the beginning and this is the first year that they've gone to the virtual conference obviously with the COVID situation and we're excited to have our next guest. She's Sarah Diamond, the Global Managing Director for Banking and Financial Markets for IBM. Sarah, great to see you. Thank you. Great, so let's just jump into it. You've been dealing with financial services and financial markets for a long time and getting ready for this interview, I stumbled across some old stuff you did in 2016. You know, it's kind of talking about cloud adoption in financial services, but you know, we all know financial services has special restrictions in terms of privacy and regulations and making sure that stuff stays stable and fulfills the obligations, reporting obligations. But there's so many great things that come from cloud in terms of speed of innovation costs and all these other things. You've been working in this space for a long time. There's some exciting work that you've been doing. How are you helping cloud, or excuse me, financial institutions leverage cloud in a better way? Yeah, it's a great place to start. You know, as you say, financial services clients have been looking at the cloud for several years, but actually it's interesting that notwithstanding the great focus on the opportunity presented by cloud in terms of the agility of the architecture, speed, resiliency, and cost savings are less than 10% of their workload has actually moved to the cloud. And that's because, as you say, there are very, very strict requirements over what workload can move to the cloud as it relates to data privacy, security, et cetera. And so as we looked at how much our clients were struggling to be able to move their workloads over to the cloud, we realized the need to come up with a financial services specific cloud. And we've been very fortunate to do that in conjunction with one of our main clients, Bank of America. And we will be launching the first financial services cloud for the industry. Wow, that is wild. First, I'm shocked that you say only 10% of the workloads have made the conversion to the cloud in the current situation, which seems very, very low. Actually, I said less than 10%. Less than 10%, not even 10%. Even less than that. So what are some of the specific attributes of the financial services cloud that IBM's rolling out that will enable them to move that number hopefully well north of 10% in the not too distant future? Yeah. I think the first place to start is secure and really at an enterprise grade level for financial services. So that the financial services can provide the level of security and resiliency that's needed as they run mission critical systems for the world. A wrapped around that then is being absolutely sure that the way the cloud is built meets all of the regulatory requirements as it relates to both risk analysis and again, security. And we acquired three years ago, Promontory, which is the preeminent regulatory advisory company for financial services. And one of the huge benefits of having Promontory in our portfolio is to be able to leverage their expertise to do this. And then there's things like making sure that the cloud will support a rich catalog of the ISVs and the SaaS providers that our clients want to be able to work with and that it dovetails seamlessly into other infrastructure services, whether it's VMware, Cloud Native, Red Hat, OpenShift, et cetera. I'm just curious Sarah to get your take on kind of the complexity of the regulatory environment because clearly just knowing U.S. regulations per se very, very complicated in financial services, but you guys are dealing with global multinationals as well as banks established all around the world. So just for the layman, how much Delta is there between the various regulations that either apply to a bank within a particular country, as well as when banks do business across a lot of countries that they have to comply with every single kind of regulatory infrastructure in the markets in which they serve, that's got to be a mess. Yeah, absolutely they do. So they both have to comply with the regulator for their home country and they have to comply with the regulations in any other country that they do business. And whilst there's definitely a level of consistency across the regulations, they're not a single set of regulations. So it requires a great deal of knowledge, insight and preparation to make sure that they're going to remain compliant in every country in which they do business. A lot of boxes to check. Exactly. And again, that interview that I saw was 2016, we're now in 2020, right? So it's been four or five years and what's interesting is on kind of the pace of digital transformation is not super, super fast, but here we are with COVID-19 and COVID-19 has just been this light switch moment that nobody had time to prepare for. So whether it's working from home or we're participating here in a digital conference, think is not a physical event like it's been in the past. So it's been this kind of light switch forcing function on a lot of things. As you look at your client base within the financial services industry, what are some of the impacts that maybe people aren't thinking about of COVID on their ability to deliver their services? Yes, and I think there's two parts to your question as I think of it. One is which of the financial services clients were able to adapt most quickly to the requirements of being able to operate in essentially the lockdown work from home environment imposed by COVID-19? And then the second part is, what are the waves that we see going forward for the industry? It's really interesting because clearly those clients that had moved already to a much more agile hybrid environment were much more digital in their capabilities, had much better security around their data assets, were ones that were able to make the shift quickest. And those that were somewhat behind lagged in those areas are the ones that struggled or took longer to make the shift. I think the shift has come initially all around how to move the predominant work of the workforce to work from home. So most clients now, 70 or 80% or more of their workforce are working from home. And that's a huge shift for most of the banks where notwithstanding the offshore work they were doing, still virtually all of their staff were onshore. So that was a huge effort. And with that, they needed both extra security to make sure that there was not going to open up any security risks in doing it. Capacity, because obviously capacity peaked. And then obviously just the tools and the know-how to know how to work from home. So that was a huge piece. Those clients that had significant trading operations saw huge peaks and troughs in the trading. So you've got this huge volatility around trading as well as of course the huge volatility around the results. And then I think a third category of this is just how to continue to service their clients, their customers in a remote way. And when you look at banks, for example, in Italy, some of the Italian banks have closed down up to 70% of their branches, again to create the security that was needed to withstand the epidemic. In the US, you hear numbers more in the 50% range, but that's a huge shift in terms of how to support your customers in a continuous way. And with that, as you might imagine, huge peaks in call center volumes and challenges in terms of how to deal with that. And these are all things, as you pointed out earlier, that bring intense focus on the ability to leverage digital technology and be able to support both the employees and the customers in a seamless, secure way online. There's so many facets to this, if you will. And the one that strikes me as you're talking about the work from home, we've had a lot of work from home conversations over the last several weeks, right?  What strikes me, the difference about banks and financial institutions is not only they have digital security, but they have a lot of physical security and physical security of assets that is not so easily digitized. So where are some of those kind of physical operations, literally like moving cash around and taking deposits and some of those things, are they just trying to consolidate those operations to fewer points of presence? How are they kind of managing that piece of it? And you bring to mind a great story that one of our managing directors who supports a client in Brazil just shared with us because this client is a huge retail bank in Brazil and supports the Brazilian population throughout the country. And as you say, a lot of the movement of assets cash is still physical. So indeed they had to put together teams that would continue to be able to take cash to different sites up and down the Amazon River notwithstanding all the concerns about moving around in the COVID environment. So what you've seen is that mission critical needs are still obviously having to be done by teams physically on site or moving around. And typically the way the banks have been able to do that is they've created two or three teams that basically mirror or parallel each other so that if one team got infected, then the second or the third team could fill in. So they've created this redundancy or this contingency in their team structures. Yeah, it's really a unique challenge because that money's got to move, right? It's got to go. So again, kind of back to the digital transformation, one of the themes that we've seen happen over the course of time is kind of going to your point from where can we use cloud to kind of a cloud first? And I guess financial services is lagging that a little bit. We saw kind of in mobile applications too where kind of mobile was an afterthought and now it's for a lot of people it's mobile first. And I think in a lot of underdeveloped countries, the phone, a mobile phone is the kind of primary conduit through to a lot of services like banking and those things. So I wonder now as you look forward and as we get used to this behavior and as kind of systems and infrastructure get put in place over time to support the work from home and kind of the lockdown and just less people moving around, how do you see that changing? Will it get to kind of a from a workload point of view kind of work from home first versus work from home is kind of this adjunct? Do you see that taking hold over the course of several months of being in kind of this new normal? How do you think it's going to reshape the financial services industry as we get out of this over some period of months or maybe many, many months? Yes, and I think again, you're pointing to two aspects of this. So first is how banks will continue to support their customers. And as we've just said, many customers have started to use much more online digital banking than they had before. And so what we expect to see is now an acceleration of the banks moving to digital online services for their clients because it's like there's been a breakthrough here which has been forced by the circumstances and suddenly the opportunities are opened up and they'll become even more competitive advantages to be able to do that both because of the client experience but also because of the cost implications and the speed and agility to market around that. And then the other part is always the employees. So it's the clients and it's the employees and we're already hearing our clients are engaged in conversations with our clients where they're saying, look, even when this epidemic passes and we'll feel confident about asking our employees to return to the office, we no longer want to just go back to where we were and there's a lot of work already being done to look at different job categories to decide which ones can be done remotely. It just is effectively as on-site and which ones will still need to be on-site or in front of the client. So to your point, I think this is going to really, really accelerate the digitization of the industry on all fronts. Yeah, it is kind of this new way to think of it, not can it go remote, but why can it not kind of a remote person? I can't help but think of the infrastructure for someone in financial services in terms of the VPNs and the security on those systems. And I'm sure there's all kinds of crazy firewalls and stuff within a bank's physical four walls that it's just not that easy to pick that up and go stick it in somebody's house, especially with no real opportunity for planning or resourcing or rolling out. And then we've seen the same thing as you mentioned in the call centers, which are another huge piece of kind of the customer service experience, which again, all those people are now moved out and we're hearing those same things. You know, how much of them can stay moved out and stay remote and what will it take to support them to give that same level of service? It, you know- Well and also how much can move to actual automation, right? So one of the things we've seen, even not just the move of the call center employees to work remotely, but even more importantly, I think given the volume of call center inquiries that have been occurring is much more eagerness to start to use automation in that. So for example, our Watson capabilities that have been used in call centers for some years now, there's been a big uptick in the demand of using those in the call centers so that your agents can focus on the truly complex questions and the routine questions can get answered digitally. I think the other point that we should bring out in this conversation is just the financial impact on the industry, right? So, you know, we've already seen huge segregation in terms of the likelihood of huge credit exposure and what that's going to mean for the financial services industry, you know, loss of revenue today given the market challenges. And so we are seeing right now huge focus on how to take cost out of the industry dramatically. And you're hearing banks talk about needing to take up to 40% of their cost structure down, which is going to require yet again a massive shift in terms of how the banks operate. Wow, 40%, that is a huge number. But it also just begs the question for those who got ahead of the curve a little bit, you know, they're the ones that are going to come out of this, I would assume in a much better position because, you know, banks, we think of them as the old state institution with the fancy building down on the corner downtown with the columns, but in fact, they've been at the cutting edge of technology for a really long time. It's such a hyper competitive market, you know, the margins are so thin that the benefits to speed and better customer experience are so huge when you're basically trading in the commodity of cash and trying to build all those services around it. So do you expect it'll be really, you know, kind of a shake out between, you know, those that are already kind of on the bandwagon a little bit and really driving forward on their digital transformation versus the laggards that just, you know, were kind of slow to the party and now suddenly, you know, the door to the party is closing? Yeah, I think you'll see some of that. I also think you're going to see more if you like model shift. So, you know, one of the things that has been a constant topic of conversation is what are core competencies that banks should be in and what are capabilities that the banks no longer need to provide. They may have provided in the past, but they no longer need to provide in the future. And how can they leverage the broader ecosystem, right? To be able to tap into expertise that is maybe better elsewhere and doesn't need to be a core expertise of the bank. So I think you'll see, yes, those banks that have been moved faster on the, you know, have had bigger technology investment and have been able to move faster on the digital journey, doing better coming out of this. I think very importantly for the industry as a whole, you'll start to see even more of those shifts in terms of what are core competencies that the banks need to provide versus where do they leverage an ecosystem to provide those capabilities or services for them. And again, some of the most innovative banks are quite far down thinking in that road. And that's again, where the role of Vintex come in, right, because banks don't need to build and develop all of their own technology assets. They create the platform, they create the access to their customer base and then other technology firms provide products onto those platforms. Right, well, you know, rough seas for financial services as it is for everybody as we kind of navigate these uncharted waters and, you know, we're five or six weeks into it, things seems to be settling a little bit down at least in terms of the daily shocks that we were going through through the course of March. And I think we are helping to define a new normal. I don't think, and I would imagine you would agree that, you know, coming out of this is not going to be the same as going into it. January 2021 is not going to look like January 2020 did at all. So just give you the kind of, the final word as you look forward with some hope and enthusiasm and a smile. For your clients, what do you see some of the positive benefits that we're going to realize in kind of the post COVID world? Well, I think when you go through huge shocks like this, which have obviously had huge, huge personal impact, but they've also had huge system impact, there's always a flight to quality and there's a flight to those players that really represent the trust and the core of the industry. And so, you know, I think the same is, will be for the financial services industry. There's been a lot of, you know, discussion about non-traditional entrance into financial services. At the end of the day, I think this is also an opportunity for banks to stand up and uphold the fact that they are trusted sources of service to their customer base. They do understand how to navigate through, as you've said, these unprecedented times, to securely protecting their customers' data and their assets. So I think you will see a resurgence of the role of a trusted industry in the path forward. Well, Sarah, thank you for coming on. Thank you for sharing your thoughts and perspectives and your ongoing expertise in the field. Really enjoy the conversation and stay safe out there. Thank you. Thanks for having me. All right. She's Sarah Diamond. I'm Jeff Rick. You're watching theCUBE's continuing coverage of IBM Think 2020, the digital experience. Thanks for watching. We'll see you next time.


Hey guys shave every 1,000 here today. I'm gonna show you how I Edit most of my videos especially the the short videos. I'm gonna show you how I still Use Windows movie maker for that. Stay tuned Okay guys, so we all know now that they don't have windows Windows essentials is what it is Windows live essentials, so it doesn't have photo gallery anymore. It doesn't have a movie maker You know It's got some some type of something on there. It's supposed to be better than movie maker, and it's not now. I do have I Do have down here at the bottom. I don't know if you can see them, but down here. I've got all these Different I've got let's see one two three Four I've got four Editors and the one I use next to It's it's cyberlink power director 1564 bit, but I've upgraded that to power director 16 by cyberlink I think I gave 60 bucks for that software a very good software There's all kinds of things you can do on it, but over here. I don't know if you can see it but there's my photo gallery and My movie maker Windows movie maker now they don't Like I said, they don't do them anymore But I had to go online and I searched and searched and found it But that's that's my go-to one when I don't have to do a lot of a lot of you know weird stuff Zoom and and all that stuff because I still got slow motion fast motion and everything on this now The first thing that I got to do is of course I've got to import the my video clips from the camera that I'm using now on to the computer in a couple different ways you can do that as you plug your camera directly into the computer and I know a lot of you guys are gonna say that's not the computer. That's a monitor technically This is the computer. This is a HP all-in-one Computer we don't like it that much, but it's all we could get at the time I'm still wanting to get a good tower so I can do a lot more stuff with a lot more memory But until then we're using this it's working fine now So like I said, you can plug it directly into the computer or You can use your memory card, which this camera takes this micromania, so I'd have to use the sleeve, right? And do that now on this computer the memory card slot is up under here Right right there it is so you got a you got a Fiddle around with it to try to find there it is and then right beside it right here Where my finger is is the power button so if you ain't careful when you're trying to push that up in there You could shut your computer off and it's like damn not gonna, you know, and I mean that's a piss-poor design No arrow no nothing I don't know if it's supposed to be like a line Underneath this I don't know but it's not you got to look for so this is a review I did on this thing that I've got under here. It's that little Coffee warmer or teacup warmer, whatever, but it's also for for port USB hub, so I use it for This little gadget over here, which I I done unboxing on I forget I think I got it at a yard sale or something, but it's a memory card slot reader You know it's got four memory card slots now We're gonna we're gonna put this into this one up here So if you watch the computer while I do this it should bring up photo gallery for me or well to bring up It'll actually bring up to where you can See you can look at your your photos that are that are on that card. So When it work, oops, there we go Now sometimes it takes in a minute cuz it's got to read that car there goes And that's one of monkey's dresses. I had to take a picture of for her cuz I put it online It's a brand new dress From the JC penny. It was like 120 bucks or something Still got tags on it, but anyway, we're not here for that now. Let's X out of that. I'm gonna get down here at the bottom I'm gonna open up photo gallery and There's my photo gallery. I'm gonna hit import and right here is the Is the card that we just stuck in we're gonna hit import and it should bring up all our there we go Now it's not gonna bring up everything it's only gonna bring up what I have a new this is all older stuff on that card Okay, so I'm gonna check I'm gonna view these eight items right here This is a picture that I took a little bit ago and sent to monkey So these seven items right here are what I want to import okay that's of the The This the fuel line on a scooter. I just you guys might have just seen it's in my last video So I'm gonna import this. I'm actually really doing it right now for you from start to finish That's why you'll see this one next. So I'm gonna import it and you know, sometimes it takes a couple minutes Because it is a little slow, but it's actually I find that that it's it's quicker than than using any other Then plug in the camera in It's actually quicker than using the actual the the memory card reader that That came with this system that's clear up under there. It's faster than that But it does you know, whenever you're important stuff, it does take some time These two are the video clips that I put up yesterday of my bad day so Then I'm gonna hit edit and I'm gonna fade in fast I'm gonna fade out fast Then I'm gonna turn the volume all the way up Now what I'm gonna do is I'm gonna wait until I get to where about I want to be and Then I'm gonna hit set start point Right there. Okay. Now over here down at the bottom. I can zoom Zoom this my storyboard so I know where I'm at here. Okay. It's like that So and I can see where Animations there we go Should be should fade in like that and click that For some reason it's not taking it animations Let's try a different animation Okay, it took that one. So let's go back to that. All right, there we go now. We got our we got our transition Which I'm fading in and then right when I right before I get ready to talk I'm gonna hit the start point and that's under edit start point right up there Hopefully you guys can see what I'm doing here and then I'm gonna check and see if that's what I'm looking for Okay, so I kind of like that eight minutes after nine Let's work on the scooter Okay, so I'm gonna go about right there And I'm gonna hit set end point. Okay. Now I'm gonna bring up my intro clip Which is over here and I'm gonna bring it up here and we'll put it right beside it Now let's back this up just a hair and let's see if that's gonna be what we're looking for Let's work on the scooter There we go. That's exactly what I'm looking for. So I'm gonna stop that now the second clip is ready now I'm gonna go ahead and Whoops I'm gonna do an animation. I'm just gonna fade it. I mean there's a lot of animations on here a Bunch of them. Whoops. So I mean you got all them you can use But I'm just going to use the fade. I'm just gonna fade it in and same way here. I'm gonna edit it I'm gonna I'm gonna fade it in fast the audio and I'm gonna turn it all the way up now this time I'm not gonna fade it out yet because we have to cut this this section. So This clip will be cut a couple times probably so let's see here. Let's get this Okay, I'm gonna go about right there. I'm gonna hit set start point And see if that's what we're looking for There we go This piece of line here fuel line. Okay, so that's good. I was bringing it up here I don't think I'm gonna have to here on this side somewhere. So have to cut this one Do is I'm gonna pull this in the middle when he was out It's a whole seat and everything will come off of it and then we'll get a look at what's inside of it Now I'm gonna stop it right there. I'm gonna hit set endpoint now. We're on our next clip Since I hit play see here's our next clip now. I'm gonna hit set start point No fade no nothing and I'm just gonna turn the volume up on it And I'm just going to go until I right before I'm ready to talk Okay All right down here. That's a filter there. So it goes on this end and then right up in here Let me turn a light on for okay, so I'm gonna bring it up. I'm gonna slide this over here to the right I'm gonna slide it. I know there's a part in here. I think I may need to cut out. I Don't know. Let's see here No, okay, so I won't have to cut this in the middle So we're gonna replace that section too So I'm gonna stop that right there And we should be on to the next clip Okay, now we're on our next our next clip And I know I'm gonna have to cut this because I was having trouble with the line Getting the hose to go on the fuel line to go on On to the filter so I'm gonna cut that and the reason I do that is so you guys don't have to just sit and watch Somebody fumble with something. I know you just want to see get to you know get to how it actually went on there You know what I mean so clean. See there's letters on here. It says flow Okay, so We know we're there All right, I'm talking about the flow And here I do believe I'm trying to get you set up.  Maybe so I want to go back up here Okay, so I'm going to split it Now I'm going to go down Down here to where to where I want to start it at and I'm going to hit set start point Okay, so that way it just skips all that rig of my row Keep twisting till it goes all the way up on there I don't want to take any chances on it. Okay, so let's Back that up about right there set start point that way. You don't have to see a whole bunch of fumbling you can also put these lines and See how you fumble around sometimes set them out in the sun Whatever case may be and they'll go on a lot easier All right here. I'm getting I'm putting some grease on it So as soon as I say that I'm going to split it and Then when I come back and start talking again Because I was putting grease on it. So that's where I wasn't getting in the drawer putting my grease on There no case. I'm going to back this up just a little bit About right there and I'm going to hit start point again All right Now this is what this is how we cut it See we cut out of me waiting to put the grease on it as you can see the grease is is on there That way you guys aren't just sitting there staring at nothing and I'm you hear me in the background Fumbling around putting grease on there But you can see I put the grease on working in tight spaces here Clamp now That's more water here Okay, see there's a There's a long section there and some more water So what I'm going to do is I'm just going to cut that here That few seconds out. I'm going to split it Right before I start talking again I'm going to set start point that way you're not seeing a whole bunch of nothing, you know Here see how that just perfectly So there you go now that's see we're we're about halfway not quite halfway done with our video We got ten minutes. We got a ten minute video so far All right, ten minutes and eight seconds We're coming coming up on on five minutes. So we're almost halfway through the video Okay, so Like I said, I like to cut out a bunch of stuff.  Do the same thing on on this side I don't think I soaked long enough. Yeah, cuz I had I think I had to re-soak this that Let's soak it a little bit more and then we'll put it on there Okay, so we can just take this whole section out which I'm going to remove All right Right before I get ready to get my hands down in there. There we go. Now. Let's hit start point there Make sure every clips turned all the way up There you go So this is what we ended up with after we cut that out and see now we're down to nine minutes in 34 seconds See here we go and also That's why I say a lot a lot of people don't understand if I upload a video that's 46 minutes It might be two hours and 46 minutes before editing and then you edit out all the bullshit You know, I spent five minutes looking for a tool You guys don't want to see five minutes of just one thing and then you hear somebody in a background digging for tools You know because a lot of times I try to have everything already set out that way and just grab it but if I forget something I gotta go look for it or Whatever the case may be and then you know you end up with a whole bunch of stuff that you don't need and that bores people You know, I mean people get bored enough on watching YouTube videos, right? So That's why you know, I cut a lot of that stuff out And like you got your bloopers I do when I do cut them out. I save them I still have them that way then after I get five or six of them Then I'll I'll make a blooper reel for you guys. So there's that so we got it there Underneath the carburetor right here so So that's that's how I do that. That's how I do my cut in there for that one. So Okay, now I'm going in this clip right here Set end point because I did kind of find a way to get to you guys All right, so All right, I'm gonna set my start point right there. Make sure this clip is turned up All right now up under here Now we're down to nine minutes nineteen seconds. I don't know if you can see it Maybe through okay, so now we got There's me fumbling around trying to get you set up So, you know, I'm sure you're gonna want me to cut that out. So I'm gonna try to get you up here Where you can see that so I'm gonna stop it right there Well, I'm gonna split it and then I'm gonna go down to once I get the camera set Which I don't think I actually did I actually had to hold it. So Yeah, so I'm gonna go right to there and I'm gonna I'm gonna hit start point because I already split it This is our cut that we made I'll just try to hold you here I mean find a bar and then I'm gonna scroll down here and I think this is the last clip So I'm just gonna kind of Go through there I'm just like scrolling really, you know, just sliding my slider over to see where I Because here I'm talking, you know, you guys have seen this video probably and then what I'm gonna do Is right when I get ready to spin me around right there. I'll cut that so that's why that's off there, but That's how you fix that leak now Okay, so I'm gonna split it right here And I'm gonna slide my slider over Till I just get ready to start talking I'm gonna hit start point and we're gonna see see what we got from there. Okay. I did this video See, that's how I do my you know, just simple That's why I love this. It's just real real simple and easy to use See now here, I'm just talking to you guys and which is so Now I'm gonna go to the end now on this one. I'm gonna go up here. I'm gonna fade out on my audio I'm gonna fade it out fast Okay, there we go now I'm gonna give it a couple seconds and then I'm gonna hit set end point and that'll be the end of my video There we go I forgot to see what we started out with I think it was like 15 minutes now We're down to eight minutes and 45 second video.  And here's all our clips over here. All right now if you want to you can watch it You can go to full screen hit that arrow And you can proof watch it Or you go back up to that and I'm pretty sure we got it all now I'm gonna go ahead and proof watch this and then I'll show you How I save it Okay, so I like it. I think it'll be all right So what I'm gonna do is I'm gonna go over here I'm at the home button already so Save movie and I'm gonna save it Under YouTube. It's displayed still 1920 by 1080 But the aspect ratio, you know, it's good. It is widescreen and But it's a smaller file It's the bit rates of five point one nine MB PS And now if I go recommended for this project a bit rates twenty four point one three MB PS So it's gonna be quicker if I just Trouble with my mouse now I'm going to label this one There's where I'm gonna label it. I'm gonna label this one How whoops how I use in Windows now I want to get down here. It's under MP4, but I want to do it under WMV, which is Windows movie maker it's a There we go. It's under Windows movie maker file now sometimes this Depending on how long your video is it'll take longer to render shorter video will take shorter time so We're going to wait this this but this will probably take about 10 minutes so and Then I'll show you what it does I'll cut that part out for you because you don't want to sit there watching that So let me zoom in on it here a little bit. There we go Now we just wait on it. So there it is. It's rendered. It's saved I'm going to close this out and I'm going to close out Movie maker it's going to ask me do I want to save Changes no because I'm already done with this.  I'm in trouble with my mouse now Now I'm going to select my file We'll go over here to pictures and we're going to scroll this down to the H's and There it is how I edit my videos and one Windows movie maker So I'm going to click on that and There it is and then I'm going to type in, you know a little bit of my description. I'm going to put my tags up and There's also an add to a playlist, but I'm not going to add it to any because It's really nothing that you know, it's not life hack. It's not, you know chef Shaber product review So I'm not going to add it to any of those so It's going to take about four minutes but I'm going to go ahead and hit publish and In four minutes that will be uploaded and then it will be and Then it'll it'll process for a couple minutes and There we go. It's already Uploaded 19% still got four minutes remaining. So there we go guys So that's how I edit my my videos in Windows movie maker. Yes, I still use it I still love it for little short clips or short videos like this When I need Need a little bit more stuff then I'll go to like if I use that camera right up there You know, it's an older camera. You get the black bars on the sides. So I'll go into My power director 15 which is upgraded like I said, it's updated to power director 16 now That was like a $60. I Think I gave 60 or it was $60 and I got it for 40 or whatever I got it at Best Buy So it works. It works really well. It does a lot of stuff, but it's it's not faster than this It's only going to be as fast as your computer is and this computer is not fast And like I said the Microsoft here lately is is is really slow my computer down a lot but But yeah, so when I need when I need to You know crop a video or something. Yes, I'll use one of the other ones But just for this this is just fast and it is technically it's a lot easier to use For certain things, you know, so All right guys, I want to say thanks for watching. I hope maybe this helped you guys out a little bit So That being said, I'm going to say hope you guys have a great weekend. Shea bearer the myth the man the legend I'm gone for now. Bye. Bye guys. Take care