members statements the member for Windsor West thank you speaker housing is a human right everyone in Ontario deserves a place to call home people should be able to rent without the constant threat of eviction or bank breaking above-guide rent increases and purchasing a home should not be out of reach for hard-working families young professionals should be able to purchase a home in the community they were raised in no one should ever find themselves without shelter housing costs in my writing have skyrocketed first time home buyers are unable to get a foot into the market with homes going for hundreds of thousands of dollars over asking price the vacancy rate in Windsor Essex is low and rent prices have vastly increased over the last five few years leaving many renters without any options affordable housing and assisted living spaces have become challenging to find with need far outstripping availability and weightless ballooning there are currently over 5,000 households waiting for housing in the city of Windsor alone this government must fill the vacancies on the landlord and tenant board to stop the delays that prevent Ontario renters and landlords from getting justice on critical issues from poor living conditions problematic tenants renovictions racism and discrimination we need more affordable housing units across Windsor and the province to reduce the number of people experiencing homelessness and provide the money needed to properly renovate and repair the backlog of community housing that are in desperate need of work as I said speaker everyone in Ontario deserves a place to call home thank you very much member statements the member for Etobicoke Lakeshore thank you Mr. Speaker Etobicoke Lakeshore is the home of the Ontario Food Terminal which is the largest wholesale food and produce distribution centre in Canada and one of the biggest in North America due to the third wave of the COVID-19 pandemic full of variants of concern our government launched a mobile vaccination site to vaccinate employees and food supply workers at the Ontario Food Terminal for one week in May unity health community health partners and the provincial government held a crucial vaccination site almost 7000 food and food supply essential workers for vaccinated at this site to help stop the spread of this deadly virus I would like to thank our essential frontline workers at the food terminal and our local food producers throughout the community of Etobicoke Lakeshore for their hard work and dedication throughout the pandemic I would also like to express my gratitude to ministers Jones and minister Hardiman for assisting me in supporting this vaccination clinic in my writing for the more these pop-up clinics would not be possible without our health care heroes and volunteers those who are helping keeping us all healthy and safe during such unprecedented times I want to encourage everyone to get vaccinated for those in my writing of South Etobicoke our amazing community health partners are hosting a pop-up clinic today at the Fraser Institute of Humber College from one to eight p.m. and that's at the corner of Kipling and Lakeshore please if you're not if you have not received your first dose stop by and get vaccinated today have an amazing summer get vaccinated look after one another and stay safe thank you very much next we have the member for London North Centre thank you speaker this week London lost a woman whose dynamism principles and commitment to social justice knew no bounds Jane Bigelow London's first female mayor was an environmentalist a staunch feminist supporter of the arts and libraries defender of the disadvantaged and a proud new democrat long before London's bike lanes Jane was an avid cyclist and was often seen riding her bike to City Hall fittingly part of the trail system she helped established has been named in her honour known for taking a stand Jane once famously refused a quest from the office of Queen Elizabeth to wear a hat for the royal visit when asked about it later she cheekily replied well I don't always pay attention to instructions and that was one I chose to ignore her children and David remember her as a chiral blazer a visionary someone who is well ahead of her time I couldn't agree more I was lucky to have received great advice from Jane and will always be so thankful for kind words and support during Jane was driven by doing what was right championing the underdog and challenging the status quo and inequity she was tough as nails passionate and principled she helped so many and will be missed by all on behalf of the member from London Fansha London West and the entire ONDP caucus together I'd like to send deepest condolences to Anne Joanne David and David Ian and Ryan rest in peace thank you member for Scarborough Rouge Park thank you Mr Speaker I'm pleased to rise in the house this morning to recognize an outstanding community leader from a riding of Scarborough Rouge Park Grimala Prasad is a leader who recently celebrated 35 years anniversary as the executive director of Malvern Family Resource Centre Grimala started Malvern Family Resource Centre with two employees in a rented space her hard work for 35 years was rewarded with the state of the art facility with over 65 staff operating and servicing thousands of residents in Scarborough Grimala has been a strong pillar of support for the group helping grow the organization in tandem with the community and developing an agency with a reputation of integrating and well-known quality programs and a staff roster of qualified and dedicated personnel even with the challenges of COVID-19 pandemic Malvern Family Resource Centre recently launched a unique program in Scarborough an urban farm creating space for 15 new farmers in my riding of Scarborough Rouge Park for all these years Grimala has been there for her community on a daily basis I'm proud to be representing a riding that has dedicated community leaders like Grimala thank you Grimala for your service and for being a role model for the next generations thank you Mr. Speaker Thank you member statements the member for Brampton East Thank you Speaker In June 1984 at six across Punjab attended Gurdwaras to commemorate the sacrifice of our fifth guru the Indian government launched a military invasion into the Harmandrasab complex and to more than 40 other Gurdwaras across Punjab under a complete media blackout countless six were murdered now imagine if you heard that Mecca was being attacked by an army during Eid or that the Vatican was being invaded during Christmas that is precisely what the Indian government did to the Sikh community the Harmandrasab known as the golden temple is one of our most central Sikh institutions and the Indian government chose to invade this sacred place when it was at its fullest but that was the point the Indian government wanted to break the spirit of the Sikh people to teach us a lesson for standing up for our rights and the rights of other oppressed people but despite the untold number of Sikhs murdered by the Indian government they could never break our indomitable spirit and that's why today 37 years later Sikh workers farmers and activists alongside other oppressed communities are once again raising their voice fighting for their rights standing against unjust farm bills because we will never stop fighting for justice we will never forget the Sikh genocide and we will never forget 1984 thank you speaker thank you member statements the member for Ottawa Vanie thank you mr speaker I would like to take a moment this morning to recognize June as ALS Awareness Month ALS stands for Amyotrophic Lateral Sclerosis and is also known as Lou Gehrig's disease in my writing of Ottawa Vanie we have lost a community representative to this disease for over two decades Morel Bélanger was a fierce advocate for Ottawa Vanie as a member of parliament he was among other things a strong advocate for the rights of Franco Ontarians he served our community with passion and dedication until the very end of his life he made history when he used a voice generator in the House of Commons to introduce his bill ALS is a terrible disease for which there is no cure that is why research is imperative on June 20th the walk to end ALS will be held to raise funds for research and to provide support services to individuals and families living with the disease during ALS Awareness Month my thoughts are with those who have lost we have lost this disease by wishing everyone working in the Ontario legislature a really nice summer thank you mr speaker thank you next we have the member from Mississauga Erin Mills thank you mr speaker our vaccination rollout numbers rich record numbers in Ontario we have administrated over nine million vaccine doses with over a million of those doses in just eight days this week we will approach approaching we will be approaching 75 percent of the adults population having received at least one dose in the last two weeks three Bob-up vaccine clinics open in Mississauga one in the Canadian Coptic Centre CCC thanks for father Angelos our historic community leader and his team one in the Muslim Association of Canada MAC and the third in the Muslim Nixess neighborhood MNN these Bob-up clinics help us encourage and promote promote vaccination to different culture and ethnic communities mr speaker i'm glad to say that Bob-up clinics in Mississauga were very successful as Beale was a hotspot we needed multi-level strategy to accelerate our vaccination levels mass vaccination clinics pharmacies and Bob-up clinics mr speaker we did it a supply from federal government increase we have been able to ramp up our vaccination levels to where they should have been since the beginning we have seen our case numbers significantly decreased from a shocking around 1,000 cases per day to more manageable 168 cases yesterday i would like to take the opportunity to thank each and every one of our frontline workers doctors pharmacists nurses bar mitics and also i want to thank the clinicians in mississauga and mills for their patient during this hard times thank you mr speaker thank you very much next we have the member for Hamilton Mountain thank you very much mr speaker on Monday the Ontario Construction Consortium launched a campaign to draw attention to the opioid addiction and overdose crisis in our province they're raising the alarm because workers in the construction industry are being hit hard by this public health emergency according to the Ontario Drug Policy Research Network's latest report there was a 60 increase in overdose deaths in 2020 compared to 2019 that means that 2,500 Ontarians died in 2020 due to overdoses of the victims who were employed 30 percent of them were construction workers that's a very alarming number this public health crisis has impacted so many families in this province and they are demanding action from this government but this government seems intent on ignoring this crisis why else would they have stopped the work of Ontario's emergency opioid task force which has not met since 2018 in 2019 this government even reduced the number of overdose prevention sites in Ontario when i speak with the experts and advocates about overdose crisis they all tell me the same things we need more consumption and treatment sites more harm reduction and safe supply initiatives and better supportive housing overall experts agree that we need action not continued indifference from this government thank you thank you member for Richmond Hill thank you mr speaker i rise today to express my appreciation to the staff nurses and psw's serving in the Ontario's long-term care homes yesterday my husband visited my mother-in-law in person at her long-term care home she is healthy and happy prior to the pandemic we almost lost her to pneumonia during this difficult time she received the care she needed and recovered from her illness because of the care from the long-term care she's also fully protected and cared for during the pandemic speaker i just want to say that it had not been easy for us not seeing our mother especially during the pandemic time but we understand the importance of not spreading the virus to our mother and other seniors we see that we have been arranged with meetings online meetings and window visits during this tough time and the love and care for our mother during this difficult time is a big relief for us because we know that she has been cared for too often we focus on the on the negative events that have occurred in the in the long-term care during the course of the pandemic but we must also acknowledge and appreciate all that was done to many long-term care homes and we thank you for all of them for the love and support member statements member for mrs agamal thank you mr speaker miss speaker as you know i have a daughter in grade 10 suvidi anand who was looking forward to going back to school yesterday i had to face her and let her know that this was one of the toughest decision we have ever made i know how tough kovid has been on our youth for last 14 months we here in our qp we all thank the parents and the teachers across Ontario for keeping our kids safe and engaged above all i want to thank the students for their patience hard work and resilience due to the presence of the highly transmissible deadlier unpredictable delta variant we need to be extremely cautious yesterday morning field regions chief medical officer dr low said that the delta variant would be the dominant variant at by the end of this month and we need to protect the health and well-being of our communities mr speaker this will also help the province to ensure other activities vital to kids mental health such as day camps outdoor pools sports training can go forward during step one of the reopening i want to say congratulations to the graduating class of 2021 i'm also happy to share that our graduating students can have outdoor kovid safe celebration of their important milestone i'm confident that with more teachers and children fully vaccinated we will have a happy active a new normal summer and a safe return to schools this september thank you mr speaker thank you very much that concludes our member statements for this morning i understand the leader the opposition has a point of order mr speaker yes thank you speaker i seek unanimous consent to move a motion regarding the immediate passage of bill 248 the kovid 19 public inquiry act to make sure ontarians get the answers and accountability that they deserve and that we take the steps necessary to protect us from future pandemics the opposition is seeking the unanimous consent of the house to move a motion regarding the immediate passage of bill 248 the kovid 19 public inquiry act agreed no i heard a note clear the opposition has another point of order thank you speaker i move i seek rather unanimous consent for the house to observe a moment of silence for the 266 ontarians who have succumbed to kovid 19 since may 19th we are the opposition is seeking unanimous consent of the house to observe a moment of silence for the 266 ontarians who have succumbed to kovid 19 since may the 19th agreed agreed members will please run thank you very much members will please take their seats


Hello, everybody. Thank you for joining me today. My name is Ajay Swamy and I am a Product Leader with Amazon Web Services. At AWS specifically, I am part of the AWS Solutions Group, where I manage various solutions and products that we build towards our customer segments. Within our worldwide customer segments team, my focus is on small and medium businesses, greenfield enterprises, DNBs, ISVs, digital native businesses, independent software vendors, and startups. So I build and deliver various products and solutions for all of these segments across the world. I'm glad to have you with me today because today we're going to be discussing something that's really important for you as a Product Leader or a Product Manager. It's about measuring what matters in your product. Without measuring, you can improve your product. Without measuring, you cannot iterate. And without measuring, you don't necessarily understand where to actually focus your investments. So today we'll be chatting a lot about how to actually set up metrics for your product and then really sort of become outcome-driven and metrics-driven so you can have a more productive and efficient working mechanism to actually impact the lives of your customers. So today's agenda is focused on these five topics. The first topic is around being more outcome-driven versus output-driven. We'll dig a little bit more into why that is important. The second is about determining the right product metrics for your product and your organization and sort of how to recognize which ones to use versus others. Here specifically, we'll talk about vanity versus clarity metrics and where they are useful. Next, we'll talk about setting up the right product metrics from the get-go. We'll take a top-down approach and then apply that to across the different product features or different product areas where you'll be measuring different product areas and their outcomes and how they sort of roll up to your one North Star metric. And then lastly, we'll be talking about OKRs and KPIs and how you sort of measure those. And then we'll wrap up with communication. By the way, if you don't communicate all of the work that you do in terms of measuring your product metrics, it's not really that useful. You've got to measure your metrics and you've got to celebrate your successes. All right, so with that said, let's get started. Okay, so let's talk about being outcome-driven. So in order to be outcome-driven, you need to sort of get into the mindset of what is really impactful for your customer. So Marty Kagan, the founder of Silicon Valley Product Group, he championed the term Empower Product Team versus a feature product team. Across many organizations today, product teams are broken up into feature product teams where PMs manage one to many different features for a product suite. However, the work that goes there is around being able to talk with the field, being able to talk with your customers, and then understanding their pain points and opportunities for improvement and being able to design features, build those features, and releasing those features to solve for that pain point. But is that really outcome-driven? No, that's more output-driven. So let's sort of walk through a very simple example. So let's imagine you have work, you're exhausted, it's afternoon after lunch, and you're feeling tired, right? It's the afternoon blues.   Also, the output could also be all of the work that went in at the coffee shop to actually produce the coffee. And you know, some people just walk away with that as the measure of output and the measure of a product. But that's not really, really complete. The outcome is not really the coffee. The outcome is that you feel more energized and you're able to feel more productive in the late afternoon and you can sort of get to all of the tasks that you need to get done. The outcome is the way in which your problem was solved by the output. Now, if you sort of plug that mindset, the mental model into a product, it really impacts how you sort of define product metrics. So, for example, if you focus on product measurement from an output perspective, the number of features delivered, the number of bugs fixed, that's not really outcome-driven, that's more output-driven. By focusing on outcomes, for example, let's assume that you own an e-commerce product and you have various features within that e-commerce product. And one of the outcomes that you want is, hey, I want to reduce my card abandonment rate. So, you, as a PM, can actually dictate that specific objective to your product team that's responsible for looking at the shopping experience all the way through checkout, right? And using that as an objective or a goal, you can create that autonomy and allow the team to find the best design, the best builds, the best solution to actually accomplish that goal. And that might take one or more iterations, right? You're not going to get this right the first time. But nonetheless, you're able to at least look at that objectively and say, hey, is my card abandonment rate going up or is it going down and how do we get to improve on it? That is being outcome-driven. By being outcome-focused, I also help you become more customer-focused because you're really sort of focusing on what problem you're solving for the customer, right? What are the jobs to be done by the customer and how well they're accomplishing those jobs to be done? Is it making them more efficient? Is it really solving their pain point? Or are they just sort of going through the motions because there's no other alternative? If you look at it from back perspective, you're really sort of laying the foundation to become more customer obsessed and building the right set of features that result in the best outcomes for your customer. So moving on, let's talk about determining the right product metrics. You have to recognize which metrics are more applicable to a particular situation. To me, the way I've always looked at metrics is across these two broad buckets. On the left-hand side is something called vanity metrics. And on the right-hand side is something called actual metrics. You can also hear people talk about actual metrics as clarity metrics. So let's go through what the differences are between both of these metrics and where it's applicable. So when you look at vanity metrics, they are generally good for understanding the size of the business, right? They're sort of understanding. It's good for you to understand how many people are aware of your product. But they're not really good for you to understand whether your product has a good product-market fit or whether how many customers have really adopted your product. However, if you look at actual metrics or clarity metrics, they are really good indicators that you have a strong product-market fit. And they can also tell you very quickly that your product-market fit is improving or you're losing it as a result of releasing bad features or other new entrants into the market. So when you look at vanity metrics, like I said before, they sort of help you determine the size of the business, right? These are sort of the metrics that talk about gross quantities. You can track them pretty easily, right? So if you look at usage analytics, for example, you can look at the page visits, you can look at followers, you can also look at if you have an app, you can look at number of times that apps have been downloaded, you can look at the total customers acquired, total revenues, etc. This is really good when you want to understand how your product is sort of moving in a certain direction and how you want to scale it. So for example, like if you're not getting a whole bunch of users to your website, then obviously, you know, that's not really good because you can't scale number one because you can't convert. However, when you look at actual metrics, you know, they are really representative of how a particular customer segment is behaving. You know, you can sort of really sort of drill down and understand the personas that are impacted, the segments that are impacted, and it helps you sort of understand that through the lens of ratios and unit economics. So for example, you can look at conversion rate and you can see how that's trending. You can look at the customer acquisition cost for CAC and see what's happening there, right? Because ideally, you want that CAC to reduce over a period of time either through referrals or word of mouth or strong network effects. If that's not happening, then you know that you're not probably getting a stronger product market fit as you mature. There's other things such as churn rate, customer lifetime value, NPS, et cetera. So clarity metrics sort of really, really help you understand whether your product is doing the right thing for your customer. And vanity metrics sort of help you understand, okay, like, what is the size of my product that's being impacted across the space where it operates. So really sort of understand which ones to use when. And sometimes, by the way, what I like to do is use vanity metrics as a precursor to clarity metrics. So for example, I like to understand the number of visitors or the number of downloads and see how that trends. And I like to sort of tie that into the conversion rate and see if there's a correlation there. So think about it in terms of vanity and clarity metrics and make sure that you apply the right set of criteria for your product to better understand the problems that you solve for your customers. So let's talk a little bit about within your product organization. If you haven't done this before, that's quite okay. If your practices are ad hoc and you're measuring some parts of your product, but not others, that's okay as well. It's never too late to actually sort of set up something more structured with your product organization. And the way to do that is sort of what I have here on the slide. So you want to create a holistic top-down view of what you think success constitutes.  Your North Star metric or NSM for short, it should really be your focus to track your company and your product's growth. It's singularly the most important leading metric that allows you to quickly align and your team and your company around your product and it sort of brings your focus, clarity and sort of customer focus around what problems you're solving for them. So if you look at some of the examples in the market today, if you look at Spotify, their North Star metric could be something as simple as time spent listening. Why does that matter? Because the more time you spend on Spotify, the more revenues they generate for their artists, the more ads that are shown in case you are a premium user and the more value that you get as a customer. So it's not just music. They're interested across podcasts, shows, et cetera. So that's a pretty good North Star metric. Facebook could be something as daily active users or monthly active users. Daily active users I'm a little skeptical of because it varies a lot. You want to be able to set up a North Star metric that's not sort of thrown off by periods. So a monthly active user metric is a good North Star metric to measure. Airbnb experiences, for example, that could be the number of book experiences. So this various way to sort of corral your team around the right North Star metric and then being able to say, hey, you know what? This actually makes sense for us to understand if we're moving the right direction. Second, you should be very aware of your feature metrics. Feature metrics generally act as input metrics and they sort of roll up into your North Star metric. They should materially impact your North Star metric. If it does not move your North Star metric, start to rethink whether this particular feature metric is really the one that you should be tracking. So let's go back to our previous example for Spotify. For Spotify, time spent listening can be impacted by various other sub metrics or input metrics. So for example, you could track how frequently users come back to the app and start listening. Can we do something there to build and enforce that behavior to use Spotify more? That could potentially be an outcome focused objective for one or three product teams that's focused on customer conversion and customer retention. So that's one area where you could influence that. Second, it could be increasing per session listen times. As you sort of understand your customer behaviors, are there areas where you can say, hey, I think I understand the customer's behavior. I think I understand where this person uses Spotify during what times. And I think I'll be able to either recommend or enhance the experience of that customer during this time so they can actually listen more. So again, this kind of outcome driven objectives will actually give your product teams autonomy over how they actually try and achieve that objective. So that's a couple of different examples about how your feature metrics actually sort of roll up into your Nordstrom metric and that sort of helped you become more outcome driven. So again, empower your feature product managers. Make sure they understand what the Nordstrom metric is and make sure you understand and work with them to make sure that you are defining the right metrics that roll up into the Nordstrom metric. So this is great, right? You've done your work. You've identified your Nordstrom metric. You've identified your feature metrics. You have a good pyramid that you have the underlying metrics that roll up to your Nordstrom metric. However, that's only half the battle, right? The second half is actually sort of being able to put that into work continuously. At Amazon, for example, right? We measure everything, right? We measure deployments. We measure page visits. We measure vanity metrics. We measure parity metrics. But we also sort of are very thoughtful about when to actually act. So we have monthly product sessions or monthly product meetings. We have quarterly product meetings. And then we sort of look at all of these identifying metrics. And we actually set goals at the beginning of the year to hit certain objectives. And then we get to sort of measure month over month, quarter over quarter, how we're doing and what those metrics are telling us. So we can be very thoughtful about assessing where we need to improve and where that investment needs to go either from a quarterly perspective or a monthly perspective. And then we can figure out what to change in terms of our product or our feature. So in a nutshell, when you sort of identify the metrics, make sure you capture those metrics. Make sure you analyze that at a frequency that matches your particular use case. Act on those metrics, monitor again, and then repeat. If you do those things, you'll start to see a gradient where you'll get to see a product improve over time and customer experience also improve over time. Another key area is around utilizing OKRs and KPIs. Now, you as a product manager within your organization, you might probably not have the capability or the remit to actually set up these OKRs and KPIs. But if you do, it really makes sense from a product organization perspective to align with your senior leadership teams to establish some of these OKRs and KPIs. So what are OKRs? OKRs, they serve for objective and key results and they really sort of think about it as providing the missing link between ambition and reality. They sort of help you break out of the status quo and then help you achieve these objectives in terms of how you want to achieve a particular goal. So OKRs are short qualitative descriptions of what you're trying to achieve. And the key results are accompanying each objective and they quantify the metrics that help you measure that progress. Now, let's talk about KPIs, right? OKRs encompass key performance indicators. They are inclusive of KPIs. They measure how you're performing to achieve those key results defined in your objective above. So really sort of the main differences between OKRs and KPIs lies in their purpose, their scope, their duration and how you sort of measure them, right? So let's take a simple example here. For example, your objective could be, hey, I want to get back in shape after the holidays. This is your destination. This is your goal, right? It answers the question, where do I want to go? Where do I want to be? The key result is I want to decrease my body fat by 5%. This is a mechanism that tells you whether you're actually getting closer to your goal, right? Because if you cannot measure, you cannot succeed, right? How do you know you're actually getting there? So the key reason your body fat is within your circle of influence, but you don't have full control over it. But how do you know that you are actually getting to achieve that key result? Well, you can measure it, right? And this is what KPIs are for. So KPIs can track, you know, the number of miles you walk per week, the weights you're lifting, how many times you go to the gym, the time per mile, is that increasing or decreasing? But they might not directly correlate to your key results because you need to measure those key results, but it at least tells you exactly whether you are headed in the right direction or in the wrong direction. So, you know, think through these from a perspective of an organization top down, right? So if you are able to define an objective for your organization or for your product org, think about it from a perspective of what the goal should be and what those key results are that actually helps you think about whether you're achieved that goal. And then you can start to define specific performance indicators that help you achieve those key results. If you can do that, I think you'll be in a better place because all of these things are the tools and the mechanisms that helps you achieve greater product market fit or greater customer satisfaction. All right, so this brings us to another part of the metrics discussion. So there's other types of metrics that you utilize, right? And they sort of broadly fall into three different areas, proxy metrics, counter metrics, and then leading and lagging indicators. So what are proxy metrics? The short answer is that proxy metrics, they help you, they exist to help you determine whether your particular hypothesis will improve a high level engagement metric within your product. Proxy metrics are generally more easy to measure and optimize and they change more frequently. So for example, if you look at conversion rate or if you look at registration rates, these are probably proxy metrics that says, hey, your product actually has a good value proposition and people like registering or using your product because they're converting. However, it's not really a stand-in to say, hey, is the product actually doing a good job from an outcome perspective, right? Is it really sort of helping the customer achieve their jobs to be done? Is it really sort of achieving the customer's objectives? We don't know that, but at least it tells you directionally that you're on the right track. The second metric, which is actually very useful to measure and I alluded to this earlier is counter metrics. And the key to this is that you want to pair metrics with counter metrics for balancing. So for example, you can pair the growth of your product with quality metrics. What does that mean? So you can probably see that your conversion rates have increased, a lot of people have been registering for your products and that shows interest on your product. However, let's assume you survey those people via NPS and you realize the NPS is really poor. So these are counter metrics and then you get to start to understand deeply why that is the case that's happening, where on the surface, the product's value proposition might be very, very strong and that's why people convert, but as it's hard to use your product, that quickly fades away. And also another good example is about web trafficking conversion rate. A higher web traffic to your website or your product page or your landing page does not necessarily relate to a higher conversion rate. So you can start to see how those two work in tandem together and you can start to optimize for the right shortcomings. The third metric is basically they're called leading or lagging indicators and these are super useful. Lagging indicators already tell you what's happened and the leading indicators can point you to future success or future friction in your product. So within Amazon or within AWS, I should say, we track both, right? When we have our monthly business reviews or quarterly business reviews, what we are actually tracking are lagging indicators. We get to look at revenues, we get to look at how many customers have used the product. We get to look at other kinds of metrics that tell us what's already happened. However, leading indicators can also sort of help us understand whether we are on the path to growth or whether on the path to decline. So some of the key examples here are profit, revenue, et cetera, there are all lagging indicators because that's already happened. However, if you start to look at a trend in growth and the number of signups or the number of registration, that can potentially sort of help you tell a different story which is, hey, you know what? People are interested and that might lead to greater sales. That might not always be the case, but it tells you that he's sort of moving in the right direction. So be thoughtful about what kind of metrics you want to use and how you wanna measure them. Proxies can help you sort of uncover and optimize. So for some of the deeper level attributes, behavioral attributes that you might not be able to directly measure, but it helps sort of get you in the right direction. Countermeasuring sort of helps you tell a different story and help you sort of double check yourself whether you're moving in the right direction. The example that I used earlier was around conversion rates and NPS, right? A growth in conversion rates doesn't necessarily mean that the customer is fully satisfied with using your product and then leading a line of game indicators sort of tell you where you've already been, what the product has already achieved versus what is the potential for your product to achieve. So all of these things are very, very useful and be thoughtful about how you use them. So this brings us to the end. So it's not just enough about, you know, with measuring your product. You have to communicate the value of the product it has had on your organization and better yet, it's if you can sort of tell the story from the perspective of the impact on the customer. Metrics are a tool for you to celebrate your wins, right? It's not enough just measuring and improving but you have to sort of, you know, take some time to reflect and give credit where credit is due to the PMs, to the product team, to your engineering team, to your design team, to the sales teams and the product ecosystem because you're all in this together, right? So make sure you understand that and then make sure you make some time to celebrate those wins.  You have to highlight your positive impact on the organization and the impact of your product team, right? Make sure you have sessions such as state of the product. During the state of the product, you can get to talk about, you know, the wins and the successes you've had with your product but also acknowledge that there are other areas to improve. This tells the bar organization what's happening with your product, how your, what your key successes are, where are you the areas to improve and what's upcoming, right? So make sure you always take some time to measure, to analyze, to celebrate and always improve. So get building, make sure you work with your teams to figure out what the best metrics to measure are and then, you know, always improve. If you have any questions, feel free to reach out to me for advice. I'm on LinkedIn and on Twitter. I will, the product school will also be sharing this deck after this webinar and I hope this was useful. So happy building and have a great day, everybody.


Welcome to 2023 protection series and today we have with us once again John Murtic executive director of open mainframe project John is great to have you back on the show It is great to be on the show and happy new year. Thanks for joining me We all know about the open mainframe project, but this is a good reminder to tell folks What is this project all about this project is really about the the ecosystem of open source on the mainframe whether that be Linux ZOS any any operating system and specifically I think Focusing on how the mainframe can interact with the rest of enterprise IT and focusing on Helping build open source projects community solutions and collaborations that are really helping tackle that problem Because that's you know one of the biggest needs for enterprise IT today Now it's time for you to grab your crystal ball and tell us what predictions you have for our audience I think the first one is really going to be related to You know the growth of open source Within this industry we saw Zoe just year over year Almost doubled its growth in some of the earlier predictions that are done around in the industry and I thought what was really Telling to me was I believe it was you know somewhere around 70% of mainframe customers in one way or another We're actually looking at Zoe, which means there's an eye peeking towards the future of This being you know a technology people are looking at but more broadly the people in mainframe are considering Open source, which you know has been a big challenge companies You know trust what they know they've been sticking with these you know infrastructure for decades on Decades and they're very used to it They're used to where they get their software from and the idea of bringing Software with the source code that anybody can look at and you know the potential security Grampifications of that feels very scary But I think the investments that have been going into it are Starting to mitigate that and so we're going to see more and more companies that are going to be seeing a project like Zoe But even more importantly just open source in general. They're going to be using them more and more companies are going to be Because of projects like Zoe they're going to be able to better figure out how to use these mainframes and the rest of their business That is kind of been the biggest challenge inside some of these companies is you know The mainframe group is kind of often its own little world and the great work that they're doing is not connected right back to the rest of the business so I see a big thing that's going to start to happen is the walls are going to begin to come down and You're going to start to see companies are like oh wow We realize that we have amazing data and applications and tools that we can use over here Let's leverage those in the rest of our line of business and Maybe just maybe that somebody's going to see an application. They're buildings like you know one of the tiers of it The mainframe might be a really good spot for it It may be they'll actually you know push and play it over so so we're going to see that kind of within companies that are already with Mainframes they're going to see that become much more centralized and pulling that together and I think the third is and and this is sort of related to one of the you know big Things that are going to be head for us in 2023 with our own hardware coming on board is I'm hoping to start to see More and more just sort of general folks out there Having the mainframe on their radar of a technology To just play with but also just to you know become more and more interested in and maybe even based a career Last year alone. We had for our mentors program. We had well over 500 applicants to be a mentee in the mainframe space which is Fantastic, I mean I don't think there's any other program in mainframe. That's that's getting that level of attention and With a new hardware coming on board with work that's happening like in the cobalt programming course and also our open mainframe Education project. I think we're going to start to see that becoming a little bit more mainstream where people are going to say You know what? I'm going to pick up these skills because these are really good career opportunities for me So I'm going to keep it at three. I'm a big person in number and rules of three So that's where I'm thinking for 2023. That was a good pun. I think we at the end there Thanks for sharing these predictions. Can you talk a bit about what is going to be the focus of the project this year? Getting the mainframe online. We announced it last year and Our laser focus is we want this box online. We want to get it So not only our project communities that we're hosting but any open source project out there can come and use it to help support it So that is our number one focus is exactly that I would say the number two after that is starting to work with some of our You know partner foundation such as Finos and the CD foundation and there's going to be a number of others on Just ideas of how we collaborate together because there's just a lot of different shared interests Within Finos that's focused on the financial industry the bulk of mainframe usages around finance So there's a ton of overlap there And I think for a lot of the companies that are invested on both sides They're going to see this as a way to kind of the aforementioned walls that I was talking about This is a way they can take them down because they're going to be delivering both sides of the business together and with the CD foundation a huge thing that we're seeing in mainframe is the rise of DevOps and How can we connect how the mainframe CI CD and DevOps? Skill sets are back to the same one that are used within the rest of the enterprise So I would say that's going to be a number two theme in there for us But the biggest and the biggest thing that our community wants the biggest thing that every single person I have talked to around this project for the last eight years has kept asking up When are you getting a mainframe? We have one we want to get it turned on and that's that's our big thing Now if I ask you what are some of the big challenges that you see are going to be there not just for the project or in you know mainframe in the Ecosystem but industry in general and how the open mainframe project can help, you know organizations companies stakeholders kind of navigate through some of these challenges We're heading it into an industry downturn. We're heading into a recession We're probably in a recession depending upon who you talk to and you know that's affecting Everyone and I think we're seeing areas of the tech sector and especially being hit quite hard With playoff announcements Unprecedented levels and number of a number of these companies And I think additionally that's gonna have a trickle down effect into a number of the users of mainframes They're just also using of technologies as well So generally what we tend to see is in economic downturn opportunities You see companies kind of hedging back you start to see them You know really kind of taking stock of what they're all about and oftentimes We see coming out of that is open source. We see companies saying well geez we're holding on to this Let's build a community around it, you know, let's use this opportunity to get this you know to get this code out here You know saving us some costs, but then also potentially bringing other costs as well So I see the challenge of the economic hardships. They're gonna hit us all is It's inevitable It's going to be there where I see the open mainframe project is Is an outlet for companies that are looking to see as open collaboration as a way to You know reduce costs reduce R&D But still being able to execute at that high level But you know also as an opportunity for for seeing some of the projects and technology to driven here and looking back And their companies and saying, you know, maybe this is maybe this is the time we kind of look at implementing a Zoe Maybe this is the time, you know, we look at you know a cobalt check For you know standardizing our cobalt unit testing. Maybe we start to look at a fey long You know around cloud stack So I think that becomes sort of a Motivator for companies when they're kind of in a an area where they're all sort of cutting corners John, thank you so much for taking time out today and of course share this prediction Challenges ahead and of course the opportunity that are there and how open mainframe project can help the community Thank you for sharing all those insights and as usual, I'd love to have you back on the show. Thank you. I Will definitely you back on that show. Thank you so much


We're live What's up with these levels here testing them out of what your voice is it made to love No, not loud enough. Oh, okay. I haven't heard that one before. Yeah How's everybody doing welcome back to the channel we are introducing something new and We're gonna call it the ink therapy podcast There's nobody else I would want to do this podcast then with the beautiful resilient I'm too far away Comfortable I gotta get comfortable because I don't know if I should lean back So get comfortable, but not to yeah, not too comfortable. I'm like on the edge of this beanbag chair holding on You want to readjust no, I'm okay Stay here. I Won't move a muscle So with this podcast the whole purpose of it is to Okay I'm alright Comfortable You're gonna roll off that real soon Okay, there you go The purpose of this podcast is we are going to be answering emails Here so you guys, you know in case you send an email you are probably gonna hear it on this podcast and in case You know, we're gonna be showing who we accept accept accept or accept either or either or and We're also gonna be reacting to Tattoo videos that we find on tiktok. So if you guys want to keep tagging me I have a few people who tagged me on a few videos already and I still haven't decided on the on the title. What do you think should be of the reaction? Yeah Tattoo nightmares. Oh Oh Reacting to And we're also gonna have guest artists or not guest artists. We're gonna have guests Joining us in the podcast.  That's a long one for me, Mr. anecdotes I didn't study for this Anecdotes and just asking them questions, you know, so we're gonna have your favorite I hope is your favorite youtubers your favorite tattoo artists in here and we're hoping to you know, get their point of view or Telling us their favorite stories, you know, whatever they've been through and in their career and stuff So we're gonna be introducing our first guest at the end of this podcast so something cool happened yesterday and We finally launched the website lunch Am I saying it right because it's spelled really weird L.A. wait, are you He like totally didn't let me know that we were supposed to study for this. No, I mean, I'm just I'm just launch launch Come on launch like we're going out to lunch. No, that's lunch. You said it right launch chill Launch launch We launched With the ED. Yeah. Yeah, we launched past tense. I'm emphasizing it too much the website yesterday and it was It was intense because as soon as you know, I announced it I said I'm gonna drop the website at 12 p.m So you guys are gonna be able to book your appointments if you're an artist You can reserve your seat to for the upcoming seminar and you can buy your merchandise there, too And all these cool things that that we ended up adding in the website But a lot of people logged in at the same time that the whole website crashed for like an hour Typical influencers I crashed the website It was really cool the website looks really really good You and Marco both did a really great job. It looks really really cool. Yeah, I'm glad he he was very patient with me Don't you shout out your website? Hell. Yeah. So the website is under mr. Period. No Mr. Reyes Inc.com that's it simple and You can either find the link on my tiktok my Instagram and I'm gonna be putting the link on the description here on this video and Or you guys can type it on your browser. How do you feel that you have a website now? I Mean like you have your own website, I feel really excited. I feel happy I get this feeling of relief because we Before we got the website we were going through a lot, you know with the emails and the our email couldn't take any more emails because he was full and I think it was just overwhelming. Um, I was the one answering the page. Everybody was like get a new assistant. I'm like To the heart like dang But I think it was just overwhelming you would just Continue to get emails and then when we would book someone it would be like From months Behind and you know, how do you answer the emails? Do you go from like top to bottom or bottom to top? Because random are the people from the past like still looking to get you know tattooed So it was really Overwhelming especially for me At that point just cuz I was just receiving non-stop emails and I tell Kevin be like I Don't know how we're gonna go through all of these like it was impossible Yeah, go through some and you would feel like you're you know taking away a load But then you look back and it's the same. So it was just too much. Yeah, you know, some people would write Things like oh, I just want an appointment like how soon can I get in or does he have next week available? And it's just I know their intentions are not, you know to be rude or yeah Inconsider it hopefully But you know read the room He does have like a a lot of emails coming in all at once So it's just like they expected me to be able to reply You know as soon as they sent that email. So I think that was really rough and I'm just like sinking I'm like I swear the microphone was right here at my forehead and yeah, I want you closer to my thoughts Can you hear me? Were you gonna show me the tiktok video? Oh, yeah. Okay. Okay. Should we do that now? Okay? Let's do it. Well, I don't know. Yeah, I think I should do that. Let's do that. I'm just going with the flow So what's this video I got tacked on this video a couple weeks back and it's basically about This girl here who got a tattoo and she was She she couldn't speak up that she wasn't liking that tattoo. Does she explain all of this? Yeah.  Yeah, yeah Is that normal? Um, is that a normal thing for artists to not want to do that exact design? Um, as artists we do want To have at least creative freedom to make something that you brought in And make it better. So like right now I'd be like I find something on Pinterest And I really like how it looks and I want that exact thing and I go to an artist right now and be like Hey, I want this exact thing Right here on my forearm. They won't give me that. Um If it's a simple tattoo, I mean I I haven't I haven't Done like walkings in a while But when when somebody brings in like a simple design and they want that exact same tattoo Then yeah, well, I would I would just do it, you know, because It wasn't it is not original design, you know, it's more of a Copy-paste butterflies flowers But it fits more of a custom piece where they they bring the idea of like Oh, I want this exact style that this artist did and that artist is well known Then that's when it's kind of like I can't just copy paste what this artist put a lot of effort into customizing That was a very long explanation to my question Um, okay, so sometimes Thanks, all right, this is how it goes everywhere in the house Where's the laundry where'd you put the laundry?  I wanted like a little lotus flower The smallest thing ever that's all I really wanted and um I showed the person the design. I think that I had seen like on pinterest or something google. I don't know And how's the call he's just like oh, okay, and he goes to the back and um starts drawing it up Which for me was surprising because I Assumed, you know yet again that he would just give me the exact design That I wanted Of that little example I gave which is just like a small little lotus flower simple looks like four or five six lines honestly and um He went to the back. He drew it up. He came back and um It just looked like weed Like a weed plant like a weed plant. Yeah, so I was just like, yeah, no, I don't want that So he's like, okay, so he went back and he drew it again And he came back and he showed me and I was just like no, I still don't like it So at that point that's when I started feeling uh nervous because I was just like, okay I already turned him down, you know twice on his design So you start feeling bad.   Oh, we'll do that one And I mean the guy was nice, you know, he wasn't like throwing any shade or being mean about it I could have easily said no not that one again too. Um, but I think it was just like The uncomfortableness of him going back and forth drawing it up um So I I feel like that was my fault But it was my first tattoo And I was getting anxious.  So but Um, it's on her hip.  Yeah. It's yeah, it's a lot of lines. There's not there's no room to add more You have to take out. I feel like she could just make it a really pretty butterfly. No with like Like cover-up in gray Put put more Solid designs that would eliminate more of those those lines and clean up the edges because it's very crooked Like is it really? Yeah, look at the lines are very shaky. I can kind of understand why they're shaky why and It is because They don't have enough experience to pack in lines on a stomach And it's so hard To pack in lines on a stomach because the person is breathing So you need experience even for myself. I find it complicated. Hey Stop breathing We'll both start bridge. We'll both stop breathing during this line, please To be Well, whoever tagged me on this video Go to her video and please let her know what happened I'd want to know if she got that taken care of. What would you recommend? Would you do like a laser treatment? What would you try and cover that up? Because she got an outline that she wanted so at the end of the day She can always get two to three sessions and fix it have someone add more Simple design to it or designs speaking up to even though I'm an artist. I feel like I have that problem too. Really? Yeah, so about what though, uh, like when I'm getting tattooed I feel like uh until I got this one A portrait the portrait of you. Uh, shout out. Tommy Lee. Uh, he's the one who did it Uh, I feel like before then I got all these tattoos all over me, but I never had a I thought the artist too that they know what they're doing. So I shouldn't Say what they're supposed to do. Yeah Then that's I think when I felt that was when I got um this one here this heart Uh-huh. I don't know if you guys can see it this heart right here. It's uh um They custom. I mean it's it's sagrado corazón. Um, and Well, while the artist was doing it, uh, all I could think to myself was, you know, you're not using solid black You know, you can grab solid black and make this darker because my skin tone is is a little bit darker skin complexion. So I know that my skin only It would only work if they were to put solid black in it But he was avoiding the solid black and I don't know why and I kept thinking to myself Just go to the solid black and put it on my wrist because it's gonna make it stand out even better But I also didn't want to feel disrespectful because that was gonna make me look like I'm superior You know, but that was in the back of my head kind of like telling him what to do Exactly. So I I felt like I just let him do it, you know, just let him do it and I I didn't say anything But until I got this one I didn't feel that at all because I did my research and I knew who I wanted to do this portrait Because it was for me. It's one of the most important portraits. I was gonna get you know So I didn't want to make the same mistake of me um Doubting the artist throughout the process and thinking oh my god, is it gonna look like her, you know Yeah, so that's why I chose. I was kind of nervous about that too. Like were you about to have like A random looking girl on your on your forearm if it didn't look like me Yeah, or like if I looked at it and I'm like, damn, that's me Girl Like that that'll look like me. Who's that? Who's that? Yeah I would have had some insecurity Okay, well that was a tattoo nightmare of the week here We're gonna do a quick pee break. Yeah quick pee break And then if you guys have any more videos that you guys want to wanted us to react to tag me on either Instagram tag me on tiktok or tag me on youtube and then we're gonna Uh react and give us a give you guys our our opinion. So Break a quick little break and we'll be right back What we've all been waiting for yes, we're gonna answer emails now Uh, I was talking to marcos and he said that um As in today since in 12 hours we have about Uh over 200 emails Are you serious? Yep 200 requests this was supposed to like help This was actually our first email that we got on the day of the launch It was the first one that got through before everything went down. Okay, perfect. Um, they Want a cover up? And they sent a picture Oh Tough tough the lines are pretty dark lines are pretty dark tattoos all over the place I wonder if he also wants his neck covered up. Hola. Mr. Reyes. Uh, my name is john carlo I'm 22 from silver spring marieland. Wow marieland marieland Mary had a little Okay, that's an actual song Oh baby didn't have a good childhood Okay, go on Okay, there you have some childhood over there in spanish Christ in spanish All right, I have seen all your videos and first I was afraid to even send this email because of how big the cover up would be Crazy enough. I saw the huge dragon piece cover up you did and I am sure you are about the only one who could save me From these tattoos I got as a chess piece when I was 16 At the time it was cool, but now I kind of just looks like a mess to me and it's pretty faded Dang, I wonder how dark it was when he early got it If you were willing to accept to do this cover up, I have a complete open mind to any ideas you would have I was born in guatemala city. So I would love to have a Mayan Aztec design or anything on that line But like I said, I'm open to basically anything you suggest will work I know I'm in the east coast But I am more than willing to make the trip to arizona to get tattooed by you However, many days you think it would take I'm cool with I was very flexible. My schedule is really flexible Um, so I could make any arrangements that would best fit yours I would like my whole chest covered up I Have one on my throat On my throat area, which I would also like covered But if the design wouldn't work or time isn't really good, I'm okay with leaving It would be an honor to be a to be tattooed by you mysterious I'm more than ready to put in the investment paying time. It would take I took these pictures myself Um, please let me know if you need any different angles Or just closer ones that concept that he chose pretty dope So is this a yes? Are you saying yes to the dress? I'm saying yes First cover up All right, so next one. Um, it's not a cover up Style choice. It's a hint of color Um And this one it says hello looking to get a full arm sleeve greek like One I saw on your instagram. Okay. I'm I'm gonna pass I'm gonna pass on this concept just because I I feel like I've been doing a lot of greek mythology So sorry my guy appreciate the request Next email is a cover up It's a style choice true gray Hi, my name is blink and I would really like to get a cover up done by you I found your page on instagram and I really like your work I've been wanting to get a cover up for a while and I feel like I can't even wear a cut sleeve And I really want to change that and I feel like you can help me out I have cash ready for you if you if I can leave a deposit for a waitlist or to book Please be looking for an artist, but I've seen your work and then you're the man for the job Upper arm. Okay It's a skyline. Mm-hmm. Skyline. It looks like a lady He must be from california Maybe I don't know. I'm just guessing. Okay. There's a moon. What is the concepts that he has in mind? All right Oh, Bernini jesus That's uh, that's a tough one Because with this type of with this type of statues I can't really Cover up anything because there's too soft. I can't grab any texture from them I'm gonna pass. All right next It's not a cover up. Oh, it's a portrait memorial portrait for my dad who is just Murdered oh my god, use the picture Very tough picture I'm gonna I'm gonna decline. I'm gonna decline um and The reason why is because I feel like this this piece is so important that I I don't feel like I can I can Exceed on it as much as I would want to so I'm gonna go ahead and suggest Tommy Lee tattoo Um, he is the artist. I'm I'm gonna suggest for this piece and you're gonna be really happy with it All right, so we're moving on to the next email That says hi, uh, first off.  I'm looking to get a full sleeve cover up done on my right arm I am san jose california and I would have to fly out My current art on my arm is all over the place. What I would like to Get as my cover up is the nightmare before christmas jack and sally Being together taking over the whole lower arm And upper arm being where the movie takes place as in the town oof I'm gonna decline But the concept is it's it's not something that can help me to do a good cover up What kind of concepts would you say would be able to cover something up like what she has because what she has is um Like a scream and then it looks like it's another picture. It gives it kind of like an oldies vibe She has the lines of roses A greenish blackish skull And I forgot what else she had here. They're very dark. Yeah, they're very dark So what would you the piece would have to be dark dark dark? Exactly either A super dark piece with a whole bunch of contrast And probably it would take like two sessions or three To get it done because it's so dark that you would have to layer every single um Every single part of that tattoo Or I would suggest laser at least two to three sessions To uh to get the pieces lighter. Yeah, I think at that point We would have to try out so many different concepts that She would have to be very open minded to any concept at that point So I think the best choice is to for her to get something that she likes She would have to laser off or laser if she wants to go with that idea. Yeah If she's married to that idea All right next Email it is not a cover up um it is Greek with lightning on the side of left leg I'm so sorry. I'm gonna pass All right next email it is a cover up How I would like to cover up this tattoo shown on the picture the goal was for it to be bigger But the artist did quite the opposite At ever since I haven't felt like myself at all. I would love a cover up from you and would pay anything it takes Oh, yeah It uh, it's really up there on her hip. Mm-hmm. What is it that she wanted to do? It's like a portrait. Oh Yeah, yeah it's For her to cover that one up It would have to be almost like a full outer sleeve To wear that hip. It's almost like the background um, I would say Make something out of that and make sure that your leg looks Full so pick up a concept that's gonna make Um distract the eye from the lion and your eye is gonna go straight to the new piece that You're gonna get you know, that's what I would suggest And because it is on your hip. Nobody's really gonna see it unless you're in a bikini You know, but it's hot girl summer. We want to be in a bikini The The only reason we get tattoos there is so it could look good in a bikini Oh, I'm gonna pass We're gonna approve two more clients and we call it With your picking this All right, next one is a cover up. Okay Hey, this is a partial cover-up as it's just the upper thigh that has the ink I'm wanting to do a full leg sleeve Hip to the top of the foot. Oh I'm really digging the space themed arm You did in March and would really like to stay along those lines. Yes I'd let you have full artistic freedom on the piece. You're doing a lot of uh space stuff right now I love galaxies right now. Yeah the color that you're putting in them It's uh, it's crazy. I would love to see the skin complexion. Just to see if I was to Be able to add Hints of yellows and like oranges and reds and purples and blues, you know What why I have never seen this kind of tattoo before Like I don't hate the tattoo. It's just really different. It's really vibrant. Oh, it's a cover-up, huh? Yeah, well, it's like, um, he said it's a partial cover-up. Okay as it's just the upper thigh that has the ink I don't understand what he means by that. Is he gonna want the whole tattoo covered up or or partially Confusing Are we ready? I'm ready. Okay. I'll uh, guess what it is. Guess I'm more freedom Come on Frida down here. Get your phone right there. Go get it Um, I'm gonna say it's a Milky Way What he currently has yeah, what he has right now So he wants to go for a space theme and he currently has a state a space theme I didn't even think about that It's okay. I'm just gonna show you the tattoo. Here you go Oh, what? Okay, he's going from uh See the ocean an ocean theme to the galaxy interesting stuff This fool's riding a hammer shark.  What does that mean? So I don't know What exactly do you want me to incorporate it? I don't know because if I want to if it's a galaxy theme I can cover that up easy I'm gonna say yes Oh, hopefully it goes great like this next email. Let's hope it's you Next one, it's not a cover up. Nice. Hello, Kevin. This is part of the first booking request I placed since I It only allowed me to put to input one image Hope is all as well. It's been a little over a month since you did my arm cover up I would love for you to finish the rest of my arm. I got a couple ideas such as woman with the butterfly covering her face I accept All right, Frida say something. All right, this was uh the first episode of the ink therapy Our first official episode. That was fun. That was really fun. I think uh very informative Hopefully you guys liked it. Hopefully It wasn't too much talking. I feel like I was talking a lot Me too. I talk a lot too Um, so if you send an email, this is where we're gonna be posting it and you're gonna be able to see if you got accepted or not If you got declined or you're getting in if you're getting booked So this is where we're we're gonna be officially reading the emails, right? If you get declined you are not receiving a reply because I think there's so many emails I mean like I said earlier it's been 12 hours and we already have 200 plus emails So definitely here is where we're gonna you're gonna be able to see if you got accepted or not Exciting real life or like reactions to your emails. Uh, yeah, just don't get Hopefully you guys don't take it the wrong way or don't get offended or anything if you are not chosen Like I said, like right now we are reacting life uh to every single email and When I when I hear something exciting I automatically feel it, you know I feel that I'm gonna do a crazy project. It doesn't have to be the biggest project It could just be a great idea And whatever makes me excited that way you're excited. I'm excited and you're gonna have a An amazing piece. Yeah at the end of the day, you want an artist who is excited to do your piece, right? But I wish I can get a lot more clients in but unfortunately Um, as in right now, I'm trying to um manage, you know A whole youtube channel then content for Tiktok and instagram then I also have Uh, my beautiful fiance here that we love spending time together and hanging out and going on dates. You better say that yeah and also, you know editing does take a while and He's doing a lot guys. Um, you guys should be very very proud of him He's doing amazing and he's doing a lot of Things getting stepping out of his comfort zone. I mean, we're doing a darn podcast while I'm stepping out of my comfort zone Just talking my life away Um, but I am very excited for what's to come. Hopefully you guys. Yes Enjoy enjoy a new face. Yeah, my goal is also to invite, you know, your favorite YouTubers, you know that talk about tattoos or just hearing experiences From different people different tattoo artists. I hope I can get in contact with, you know Your favorite tattoo artists that are in the industry right now and whoever's coming up and inviting different people You know to talk about their experience and their career Are you gonna say who is gonna be our guest person? So, uh, for the next episode for our second episode of the podcast in therapy podcast I'm gonna be inviting just inked. Uh, if you guys heard of him drop a comment Let me know if you heard of uh this influencer that talks about tattoos He gives his opinion in uh, how to take care of tattoos and he's here an artist He's not an artist. He's a tattoo enthusiast and collector So he's been tattooed a lot a lot right now He's working on a full back piece and he has his whole Left sleeve done his right or his left and right sleeve done So he's working on his back piece And he recently got his butt cheek tattooed as well his butt But and he posted it on tiktok and it was insane. I have really good communication with him. So I I reply to So I was like, bro, I need to have you on that podcast so you can talk about this topic So I'm excited to have him Talk about his experience and yeah That's interesting his butt cheek. Yeah, so uh follow him on on on instagram and youtube His name is just inked and I'm gonna put it on the description Oh, how cool. I'm excited. So that's gonna be our first guest. All right. Let's close it Peace sick. Thank you guys so much for watching


In today's video, we are going to talk about some interesting facts and myths about the Korot Cat. As per the literature from Thailand's Ayutthaya period, Korot cats have been described as, the hair is smooth with roots like clouds and tips like silver, the eyes shine like dew drops on a lotus leaf. The Korot is a natural breed of cat. It is also one of the oldest cat breeds. The cat hails from Amphor Pima in the Korot province of Thailand. It is named after a province named Korot by the local people. Korot breed has its own unique history and characteristics that make them special. Many believe that these cats can charm their way into a cat hater's heart. They are beloved of so many people that they were and are still considered to be harbingers of good luck, prosperity, and fertility. Their distinct coat, vocalization, intelligence, ability to learn tricks, and a habit of following humans just like a dog has made them unique in their own kind. Here are some interesting facts about Korot Cat. 1. Korot Cat's Appearance. The Korot's color is actually a silver blue with a small to medium stocky or copy body that looks like it is shimmering. The people of Thailand call the color raincloud gray, and the shimmer see foam. It can be surprisingly heavy for its size. It is intelligent, active, playful, and likes to be with people. This cat has one coat of fur that is short. The roots of the fur are lighter silver blue. The sweet face of the Korot Cat is heart-shaped, with a thin chin and a broad, flat forehead and which arched eyebrow stand out, so the whole has such a characteristic shape. The color along the fur increases to a deeper blue and the tips are silver, especially on the muzzle and toes. This is the only color allowed for a Korot. The eyes are large and paredot green in an adult cat. Kittens have amber or golden green eyes which gradually change as they become adults, at two to four years. Korots may rarely have some white markings or spots, or even pale gray stripes. Sometimes these spots increase in size as the cat gets older. These are flaws in the color, and these cats are not allowed in cat shows. Even though the color is wrong, they are still healthy cats. 2. Korot Cat's History The first time the Korot breed was written about in books was in a poem written in Thailand, between 1350 and 1767. The book is now in the National Library in Bangkok. But the drawing of the Korot in this book did not have enough detail to positively say it is this breed. In more recent years, the Korot was pictured on a postage stamp in Thailand. A Korot cat first appeared in Britain with the name Blue Siamese in 1889 and 1896. But these solid blue cats did not meet the cat show standards for a Siamese cat, so they disappeared by 1901. In the United States, a Korot first appeared in the 1950s. In 1959, Cedar Glen Cattery was the first to import a pair of Korots to the US for breeding. They were a male named Nara, and a female named Dara. This pair was then bred and later introduced to a few self-blue Siamese to avoid and breeding to increase their number. This laid the foundation for the first American line of Korots. More Korots were imported to the US in the following years. In 1966, the Korot was first allowed to be shown for championship status by a breeder from Maryland. 3. Korot Cat's Temperament The Korot is known for its affectionate and dominant nature. This cat craves attention and will require an owner that can dedicate the time for attention that they warrant. Not wanting to be alone for long periods, the Korot is notably a curious breed that likes to be engaged in whatever their owner is doing. Perspective owners should take this into consideration when looking at what cat breed may fit in with their family. 4. Korot Cat's Personality Korots are smart and highly opinionated cats who like to be in charge. These cats prefer to be the ruler of the house, but they get along well along with dogs and children if their authority isn't questioned. Korots love to be around humans, and they can be quite possessive. They don't like being alone, so they'll do best with the companionship of humans or other pets. These are energetic cats that love to play and exercise. However, although they love toys, they're not great at sharing, so make sure to have plenty of toys to go around. Korots are also highly intelligent. They love to learn and solve puzzles, so tricks or puzzle toys make a great way to keep them occupied. Although they're not overly verbal, Korots will vocally let their humans know how they're feeling. So be prepared for some feedback and a few demands. Hello. This video is sponsored by Beemix Pets. Are you looking for high-quality cat collars at an affordable cost? Check out, BeemixPets.com. Use coupon code KittenLife, to get 20% off. 5. Korot Cat's Are Friendly Korots form strong bonds with their people and like to cuddle and stay nearby. They are highly intelligent and confident cats who can be fearless, although they are startled by loud sounds and sudden movements. They are gentle with children but not recommended for a boisterous household because of how easily they are startled. They can be talkative and enjoy playing. 6. Korot Cat's Exercise Needs Korots are active, athletic cats and do not have any particular or specific exercise needs. These muscular cats remain pretty lean, and this should be maintained with high-quality cat food. They love to learn tricks, and they like to go outside and walk on a leash. 7. Korot Cat's Grooming Needs Korots do not shed much unless they are blowing their winter coats. Weekly brushing is fine otherwise. Because of their minimal shedding, Korots can be great pets for people allergic to cat hair. Trim your Korots nails regularly and brush the teeth to keep your cat an optimal health. 8. Korot Cat's Health Problems Although they are healthy and long-lived cats, an average of 16 years of life, this does not mean that they can not suffer from various diseases. Korots can be sensitive to vaccines. Discuss this with your vet when scheduling vaccinations. The breed is extremely healthy but can carry a gangliocidosis. It is a genetic disease that's incurable. A test was developed to identify carriers of this disease, and positive results would remove a cat from breeding. Gangliocidosis is believed to have been eradicated for Korots in 1998 by testing and not breeding carriers, and you should ensure this test has been performed before buying a Korot. 9. Korot Cat's Behavior The Korot can live in an apartment or a house. It is a lively cat with a strong play drive, during all its life like most cats with a curious personality. It should get many playtimes daily. It is also very possible that you'll be able to teach them a few tricks, such as how to give paw, jump, or even high five. Of course its temperament is individual, as is the case with any breed. Cats should be chosen according to one's lifestyle and expectations. Lively, curious cats need a home where it will get plenty of action and a more timid cat will need a stable routine and desensitization to new things. 10. Taking Care of Your Korot Cat Korots are highly inquisitive, and their need for attention can land them in deep trouble. Their slate color works in their disadvantage when they are crossing the street or sitting in the middle of it. They make easy praise to coyotes and other dogs. Therefore, it is ideal to keep these cats indoors. We must also pay attention to the state of their eyes, being alert to whether they show signs of grief or cry, their ears, which have to be clean, or the care of their teeth and mouth, being advisable to perform dental brushing regularly. In Thailand, there is a ton of myths and legends about cats. For example, owning a korot with a striped tail can bring you happiness and prosperity. And now, some history. It is told that King Rama V kept korot in a category at the palace. He was so attached to his precious cats that when an English consul visited his court, to whom he was expected to offer a gift, the king gave him a seal point Siamese and lied that it was the emblem of his country, then known as Siam. If you enjoyed this video, kindly press the like button. Also don't forget to subscribe with notifications on, so that you don't miss out on videos like this. Thank you for watching.


Hey everyone, what's going on? I am Greg Salsman joined today by Jim Sannes of Fandall. We're here to break down tonight's, and I'll be sleet. What's happening, Jim? It is all good, Greg. We got a lot of fun ways to attack this sleet. We've got a high-sourced pitcher-eyed door, a low-sourced pitcher-eyed door. We've got expensive stacks. We've got cheap stacks. You can kind of attack this one however you want. It's not a Tyler Chatwood sleet. That's even better. I'm psyched. How are you doing? It's not a Tyler Chatwood sleet, but it is a Trevor Bauer sleet. You want to talk about loving and hating? This is the definition of Trevor Bauer. There's no in-between with him. And that's both from a human being perspective, but also a fantasy perspective as well. There are people this year in season-long drafts that absolutely hated this dude, hated the ballpark that he was pitching in. They didn't believe his numbers. He had one career a year, and he's got off to a very, very nice start. Tonight on Fandall, he's 11,400 despite playing for the Reds. Bauer's been good, and he's your highest-priced player on the board. Why do you like Bauer Attic tonight? Yeah, I think it's kind of hard not to, Greg. You mentioned how effective he's been so far this year, and we should take that with a grain of salt because both starts were against the Tigers, and they might be the worst offense in the league against righties. So we should keep that in consideration here. But I think that the sample for Bauer goes beyond that. And looking at pitch mix for Trevor Bauer is kind of a fruitless endeavor because it's kind of like a dog chasing a car. You're never gonna catch up with Trevor Bauer because he's always tinkering. But we do an 11-start sample now on Bauer with more cutters. It was a second start at the Reds, used that cutter more often, and over those 11-starts, Bauer's been really good. 3.51 skill-interactive ERA with a 31% strike error. That is the effect of this from Trevor Bauer, but also the volume is there. He is a very strange dude, which means he never stopped throwing, and that means he did not have to ramp up as we got started for this year. So in 105 and 111 pitches in his first two starts, there are 0.0 pitch count concerns with Trevor Bauer, which you can't say for a lot of pitchers. So it's volume, it's effectiveness. He's facing a high strikeout team and the Brewers. It's a tougher matchup because they can't hit the ball well, but off to a slow start with a lot of strikeouts. So yeah, I think that you could push back on Bauer by saying it's a small sample on him, saying the matchup is tough. But I think with the volume and efficiency he has had so far, it's really hard for me not to go at Bauer. He just has things that a lot of pitchers don't have right now, so I'm gonna take it. And I think with the value hitters we have, he's affordable at 11-4. It's a high price to pay for Bauer, but he has earned it, like you said, getting a pitcher without pitch count concerns during the shortened season, it's not easy, but getting Bauer in the line of 11,400, it's well worth it, especially for how he's pitched thus far this season. But if you don't wanna spend up for Trevor Bauer, you wanna save some money, but you can save a whole lot of money by going with Yusei Kikuchi, who's $7,200 a year in a Vandal, I get it. You don't like targeting the team that he plays for, but this price is outstanding. Yeah, absolutely. And honestly, Greg, the Tyler Chatwood thing might be advantageous because we were chasing Tyler Chatwood based on a two-start sample, and now I'm recommending Yusei Kikuchi based on a two-start sample. So what could possibly go wrong?  He can get scratched tonight and score more points in Tyler Chatwood. So hey, we're already playing with house money at this point unless things go really poorly. So we'll see. But I think with Kikuchi, he's basically a different pitcher this year than he was last year because the velocity change on him is just nuts. His fastball velocity is up 2.5 miles per hour. His slider is up like six or seven miles per hour. And his curveball is basically a different pitch because the Velo difference is legitimately 10 miles per hour. So I don't think he's throwing the same pitches at this point. He's a totally different pitcher. And I think that when that happens, you just kind of push what happened last year out of the frame and focus on what he's done so far this year. And what Kikuchi's done so far this year is get a lot of strikeouts against low strikeout teams. He faced the Astros and Kikuchi held his own there for sure, then had a high strikeout game in his second start and now faces the Rockies. They have been in coolers at elevation for about a week now. Now they had to readjust as they go to Seattle. Not a great team on the road to begin with but a 25% strikeout rate versus the lefties for their active roster since the start of last year. That all lines up for Kikuchi to be a really good option. I can understand not wanting to go there and not wanting to buy in on a two-start sample. You could go with Bower and Cache games. You could go Aaron Savalli. You could go Julio Rias. You've got a lot of good options on this slate. So if you don't want to take this risky path that you say Kikuchi, you don't have to. I do want to go that route because he's so cheap. He lets me stack the Dodgers. Let's me stack the Twins if I want to. I can stack the Phillies. Whatever I want to do, I can do so with Kikuchi. So although Bower is my number one guy tonight, I will sometimes take the discount and jump down to Kikuchi for just $7,200 and buy in to that was really two good starts. Not only buying the two starts as we saw yesterday with Tyler Chatwood, but it is different with Kikuchi. I was saying on Twitter that this Tyler Chatwood thing happens every year, right? We get super, super excited and then yesterday happens. But with all of the differences that you're seeing in Kikuchi that you did not see last year, he does seem different. Maybe that's just hopeful, but maybe it's real. There's a lot of other guys on the board. Like you mentioned, Kikuchi, he may be the cheapest and he may be the sneakiest option for tournaments over on Fandual. Let's talk about some of the higher price hitters that you're gonna go with. And well, we begin in Minnesota where Max Kepler is $3,700 tonight for the Twins. I am stunned. We're not talking about Byron Buxton after his home run yesterday. But Max Kepler is in the lineup at $3,700. Byron Buxton may not be on the graphics, Greg, but he is in my heart. I can guarantee you that, that is very sure. And the heart is fluttering after yesterday. But Kepler, a little bit of an easier sell at the top of the order with really good numbers since the start of last year against righties. A 44% heart hit rate, a 48% fly ball reverses righties. Combined that with a 17% strikeout rate, he checks every box. So you're paying $3,700 that is a lot to pay, but very much worth them. I like this Twins team in general for today facing Jacob Junis. Junis doesn't get enough strikeouts to overcome the amount of hard contact that he allows. I think the Twins are a really good stack here. And the good thing about them, Greg, is you can go at this team regardless of where you go at pitcher. They've got guys like Jorge Polanco, Mitch Garver, who are a little bit cheaper. If Josh Donaldson can play, he would fit that as well. But also if you go Kikuchi, you can go Nelson Cruz and Max Kepler. I'm never gonna say no to that combination. So they're a good team to stack today regardless of where you go at pitcher. I think the hope would be is that you use the guys like Garver, who are a little bit on the lower end of the spectrum in order to help you get up to either a Max Kepler or a Nelson Cruz, even in your bower lineup. So I think that they are not expensive enough where you are priced out even if you go bower. So I wanna try to get there. I think that Kepler worth prioritizing at $3,700 in a park that sets up really well for hitting with the winds blowing out, high temperatures and high humidity tonight. No players in the $4,000, which allow us to get a bunch of these high threes in there, including Max Kepler, who like you said, a bit of an easier sell than a Byron Buxton hitting the top of the lineup and with that power that was already been displayed throughout the season. Kepler in the lineups, Buxton in the heart. Up next for us, we get to Bo Bichette, who's $3,200 tonight for the Toronto Blue Jays. Bichette had high expectations coming into this year. Do you feel like he's met them thus far? I don't think anybody on this Blue Jays team has met expectations so far this year. I mean, they've had a rough start, but he also has to remember that it's a very small sample because they did miss some time with opponents getting COVID-19. So it's still a really small sample. And that's why the Blue Jays are a little bit risky here because they've looked pretty bad in their first three games coming back from that long layoffs and maybe the bats aren't fully tuned up. But Greg, there is no better antidote for bat hitting than facing the Boston Red Sox. And today, the Blue Jays get to face Ryan Weber who has made two starts this year and has zero strikeouts still. Generally not the way you want to play things. As a starter since the start of last year, Weber has more walks and strikeouts just an 8% walk rate that is actually 8% strikeout rate which is rounded up from 7.7%. So not generally a good sign there. And I think that we've seen all this year that you want to stack against the Boston Red Sox whenever you can. Bo Bichette and the Blue Jays next up on this list. Bichette, since the start of last year, since he came up, really impressive numbers against righties. They're not a huge stolen base guy, but does have enough juice there where we can at least consider that a potential second path upside for Bichette. And again, like the Twins, we have value players on the Blue Jays too. Lourdes Gouriel is really intriguing. Rowdy Tiles is there as well. You could bump down to Randall Gritchick if he plays. So again, I think that you can get to Bo Bichette, but if you need help in trying to afford a guy like Trevor Bauer, I think the Blue Jays are your best outlet. Lots of good value plays. And getting to the studs, quote unquote studs like Bichette, not all that hard, $3,200 still shortstop. I think a lot of good things working in Bichette's favor to get back on the right track tonight. I think the way you put that, Jim, made the most sense, right? The so-called stars on these teams, ones that you're paying up for, are just $3,200 like a Bo Bichette. So if you really need to be cheap and you really want to stack the Blue Jays, you can do it. It's the same with Twins. A lot to like with these two teams. It doesn't cost you all that much. We're in on the Blue Jays, certainly against the Red Sox, where that strikeout rate for Ryan Weber, bad, just really, really bad. So let's target it. Up next for us, we'll go to the Dodgers, but a cheap Dodger. And that's AJ Pollock, who is $3,000 tonight on Fandall. You got to make sure he's in the lineup. But if he is, well, it makes a lot of sense to get him in there at this price tag. Yeah, AJ Pollock actually laid off yesterday. I think that's probably not going to be the case today because I'm assuming that Mookie Betts gets back in there. But the last time that Mookie played against a righty, AJ Pollock still hits sixth in that lineup. So that to me says, this Dodgers team has faith in AJ Pollock. They're willing to play him. And he's justified that with how he has played so far this year. We haven't seen Pollock healthy for a full season in quite some time, but it's easy to forget how good this guy has been at times in his career when he's been healthy. He's been showing that once again, the Dodgers are rewarding him, putting in lead off yesterday, but also just generally in the top two thirds of the order. And when you get that at $3,000 against Jeff Samarja, I find that pretty intriguing Samarja so far this year. Just two strikeouts in his two starts. That is despite facing the Rangers and the Padres. Two super high strikeout teams. Samarja hasn't gotten strikeouts there. Now goes on the road to phase a team like the Dodger. So the Dodgers, my number one stack of tonight, I think that if you use Kikuchi as your pitcher, they are super easy to afford. You can get your Cody Bellinger. If Betts plays, you can get there. Max Muncie for sure. But AJ Pollock, a potential one off play, even if you decide to go with Trevor Bower, getting the exposure to that order potentially right in the middle of it, I think that all adds up really well. We want to get in on guys who are hitting the ball well. AJ Pollock has done that so far this year. It seems like the team has faith in him and that is valuable to me. So AJ Pollock, a bit of a surprise, at least to me, the way he has hit so far this year, but the Dodgers seem to buy in. So I will do the same at $3,000. AJ Pollock was a high-pray signing for this Dodgers team just a couple of years back. And he's good enough for the Dodgers. He's certainly good enough for us. But someone that drafted AJ Pollock a few years ago, this dude was like the MVP through June. He was incredible, both on the base pass and at the plate. And then inevitably he got hurt. And as long as he stays healthy, he can be productive for the Dodgers and in your lineups. Tonight, he's just $3,000. So if he's in the Dodgers lineup, he's well worth putting in your fandom lineup, we think. He's played well, so let's hope he stays hot and let's get him in there. One last outfielder to talk about, one last player to talk about, and that's Andrew McCutcheon. Two for four yesterday against the Yankees. Still batting leadoff for Philadelphia. And remember the sample size for Phillies even smaller than all these other teams because they had like a week off. McCutcheon's still getting his legs under him. He's $2,700 tonight. Why do you like Andrew McCutcheon here, Jim? Yeah, like you said, it's important to note the sample size in the Phillies because if you pull up Andrew McCutcheon's fan grass page and look at it, you're gonna see like, oh, like, he's below the Mendoza line. There's been no power. But again, I think it's like 24 plate appearances so far from McCutcheon. So the numbers you wanna focus on are the numbers that stabilize more quickly. You wanna look primarily at strikeout rates. See if he's seen the ball well, which he is. Then look at hard hit rate. Is he making good contact? He is once again. So I think as the sample expands from McCutcheon, things should start to get better. And that's always intriguing because if you look at the larger sample on a guy like McCutcheon, really good numbers against righties, especially since the start of last year with this Phillies team, making hard contact about a 39% fly ball right against righties, a 38% hard hit rate, that lines up really well for him. It makes me wanna buy in in a good match with Kyle Wright, right? Another guy struggling with control, got a 21% walk rate through two starts, 14% walk rate last year in the major. Small sample on both those numbers, but even the numbers in triple A for Wright were not high enough to really scare you off. All of this Phillies team that did score 11 runs in the first leg of their double header a couple of nights ago. So although I'm still concerned about the Blue Jays bats getting back and timed up, the Phillies have shown that they're okay. They're swinging a good enough bat right now for us to have confidence. I would note that the weather here looks a little bit sketchy. So make sure if you are deciding to stack the Phillies, you keep tabs on that as the afternoon progresses, make sure that game will get in. But if we get the all clear, McCutcheon a really fun play at $2,700, those results will come eventually. I would not be shocked if that happens tonight. Like we said, two for four yesterday against the Yankees and McCutcheon just 24 at bats, hasn't shown the reason why you drafted him, or the reason you put him in your lineups earlier in the season. We're hoping that comes against Kyle right here. And as you said, there is a threat of rain. McCutcheon at this price of $2,700 is certainly one that is reasonable enough for us to get him in our lineups. Jim, I do have to throw this back at you before we wrap up here. You mentioned the small sample size and McCutcheon, the power's not there yet. Will Reese Hoskins ever hit a home run? I hope he does tonight, Greg. We'll put it that way. I could use some Hoskins home runs. I could use some Harper home runs for a keeper league. So I want some Phillies dingers for tonight, you know, and I'll happily take it from the more expensive guys, but I'm never gonna doubt Reese Hoskins. I know it's been a hot second now, but I think tonight's a good night to get one in the check call. Can we call that? Can we just say Reese Hoskins' Dinger guaranteed? Like, is that okay? I believe it's been called. Like, Reese Hoskins' home run eats luck, man. We're getting it tonight. And when we do, we're gonna take this video. We're gonna plaster it everywhere. Jimmy Sanis from Fando. We appreciate the time, man. Good luck tonight. Thank you, Greg. I appreciate it. It's been a fantastic weekend. I'll talk to you again on Monday. Absolutely. You as well, everybody playing out there. Stack those Phillies as long as they're playing and the Twins and the Blue Jays, a lot of teams that we're able to target tonight. And that's all thanks to Yusei Kukuchi. Maybe he's Trevor Bauer. But Jimmy Sanis, I'm Greg Suspin. Enjoy the games tonight. We'll see you back here on Monday for another edition of the Fandull Hurry Up.