The year 2020 sounds far too futuristic for my liking, I still remember the year 1999, 10 years old, doing my bestest to stay up to see the new year, the turn of the millennium, and yeah I made it to 9pm and fell asleep, there's me when midnight rolls around, don't really get to see the turn of the millennium once, well until the year 3000, but I don't think I'm gonna make it to then. Anyway, on a more positive note, the future is here, we're going into 2020 and it doesn't have to be quite as terrifying as it seems, because it's a whole nother year of video game releases, specifically so, on the Nintendo Switch, believe it or not. I've made videos like this before where I take just a ridiculous amount of cool and fun looking video games and I throw them in your face and make your wallet scared, from little indie hidden gems you've probably never heard of before all the way to a brand new freaking Zelda game, there's probably something for everyone in this video today, surprise cat, so I have about 40 games in this video today, if this video helps you out or you find a couple games you're looking forward to next year, because of it make sure you smash that like button, these aren't easy to put together, subscribe if you want to learn more about the Switch maybe, or just hear me blab about things, or this cat might be back in videos, I don't know. Alright wait, before we start this video though, I actually learned something mind blowing yesterday, like I, I, I, yes this video is sponsored by ExpressVPN, but they were the ones that told me this, I knew that your laptop, your PC, your phone, all of that can obviously be hacked into, but did you know that even your Switch can be hacked into? Because if you're ever connected to an unencrypted website, or if any of the games you're playing are not properly encrypted, people can still get into it, get your login details, financial details, etc. Alright that's freaking scary, so how about we just go ahead and all be protected as possible, just in case? Alright I didn't mean to scare you, I know you're already finding a way down in that description to click on my special link and get W W W ExpressVPN forward slash beat em up to get to three months free trial because it helps me as much as it helps you, but before that let me tell you a thing about ExpressVPN that's less scary, like being able to watch what you want, when you want, where you want, you get the point, when I was in Japan me and Kim we signed into ExpressVPN and watched a bunch of shows from back home we couldn't get there and if you're in like Australia, do you know that Netflix in the US has Grey's Anatomy and The Walking Dead? You can't watch any of that on Netflix in Australia unless you're bringing up your little ExpressVPN, you hit the on button in United States or wherever and now all of a sudden you refresh your page and by the bing by the boom you got yourself some shows baby! ExpressVPN, again the number one trusted VPN is definitely the way to go. Thanks so much ExpressVPN for sponsoring this video and scaring me into never playing my switch on a public wifi ever again. Alright in no particular order first up we have Gods and Monsters. I guess that after creating Assassin's Creed Odyssey the team behind the game weren't ready to leave ancient Greece behind them and they set out to create a brand new story book adventure about a forgotten hero on a quest to save the Greek gods. In Gods and Monsters you'll find tricky puzzles, mysterious dungeons and many mythical beasts. This game looks gorgeous and I'm ready for it. It's just around the corner at this point. Not sure why I winked there. This next one is interesting and could go either way. Deliver Us The Moon is a sci-fi thriller set in an apocalyptic near future where the Earth's natural resources have been depleted. The gameplay has both first and third person parts, survival elements like oxygen tanks depleting in the cold of space, intricate puzzles and three hours of original music. Color me intrigued. Proving that a Xenoblade game can have likable characters. Monolith Soft's Epic Xenoblade Chronicles game which originally launched in 2012 on the Wii is destined to be reborn on Nintendo Switch as Xenoblade Chronicles Definitive Edition. We can all finally relive the adventures of Shulk in the best Xenoblade game the Switch will see. Doom Eternal. Hey what do you want me to say? It's the new Doom you know the last one that was really good yeah the sequel other than that by Doom Eternal you know it's gonna be good. I actually haven't played Outer Worlds yet as much as I want to because surprising everyone the publisher announced a port to Switch before the end of 2020's physical year which means like soon before the end of March anyway so I decided to wait rather than have to play it twice. The game is made by Obsidian Entertainment the company behind Fallout New Vegas and that's the Fallout game that many Fallout fans consider the last great Fallout game well at least until now because Outer Worlds is like Fallout and it's supposed to be better than all the recent Fallout especially Fallout 76. Now I can't lie I've never seen or read anything to do with fairy tale the only thing I know about it is I think that's where that sound effect comes from right the one every youtuber uses including myself the okay so we haven't heard of fairy tale but I have played a lot of Koei Tecmo's games Ninja Gaiden, Dynasty Warriors, Noa, Noo, Nia, Nioh. I can't I don't know. So when you tell me that Koei is taking the best-selling manga fairy tale and turning it into a possibly awesome jrpg for the switch in 2020 are you ready kids I do so many things I regret for years nerds on YouTube stood in front of their game walls and blabbed on about a little hidden gem called Spongebob battle for bikini bottom well I guess this gem ain't so hidden no more as it's getting a full rehydrated remake with a brand new multiplayer mode included to clarify I was one of those nerds on YouTube so I'm glad to see this game finally get the love it deserves while the Pokemon company struggled to innovate their mainline games Digimon be out here like hold my digivice I do so many things I regret the newest installment into the series Digimon Survive is a survival strategy role-playing game where players choices influence the direction of the story including the Digimon's Digivolution process I have no idea how to say that the game will have multiple endings and should wrong choices be made characters will be killed yep this ain't your regular kitty monster game Digimon has clearly grown with its audience and I'm down for it also that stab at Pokemon was purely for comedic defect hey you know how I mentioned a lot of these games I hadn't even heard of before well Chris tales was one of them where the heck did Chris tales come from and how did I miss its initial release back in June this game is gorgeous my eyes don't even know where to begin the colors the art the beautifully hand drawn 2d animations this indie gem is a love letter to jrpgs and the world literally bursts to life your choices will change both the present and the future across more than 20 hours a gameplay this is a my must buy list for sure it looks amazing can anyone else smell my hype for Trials of Mana Trials of Mana 3 has had a huge overhaul and is being slapped on the switch this April gorgeous revamped 3d graphics you can pick your party from six different characters change up your classes and save the frickin world I actually can't wait for this one um apparently back in April a faithful remake of XIII or 13 as some people like to call it was announced to be coming to switch and it was going to release in November well that didn't happen and I didn't know anything about any of that but apparently it's now coming out in 2020 honestly this is really cool I hope it turns out to be a fun game the original was one of my all-time favorite gamecube games it had a really cool comic book style and great action gameplay for the time we don't really know much about this remake or what it's going to look like but I'm still excited nonetheless early next year in January the worlds of fire emblem and atlas games have smushed smashed once again but this time they're gonna dance away their feelings of all the Wii U games left to port to the switch this wasn't my number one but it deserves a good home as much as any of those other poor consoles titles it's a strange game that blends the combat of fire emblem and shimigami tensai series and throws in some stunning musical performances now you guys know that I'm a big my hero fan both the anime and the fighter I was big time surprised when I picked up my hero once justice and discovered it was actually a really fun and solid fighting game with a sizeable roster of 20 characters a story that cleverly followed along with the anime and it was crammed full of action well I was even more surprised to hear they were making a sequel was there really a need to make another sequel so soon I mean unless they're adding you know a couple extra new characters what's that it has 40 characters and double the roster size pre-ordered we've already seen a couple of darksiders games release on the switch and honestly they felt right at home with the rest of the library and now darksiders genesis drops in February although unlike the other games this is a new game in the series and also unlike the other games genesis is a top-down hack and slash action rpg comparable to of course Diablo the only game you ever compare any game of this style to and I mean if you're not sure about picking it up on switch you can try it already because it's released on steam for $30 or if you want a better deal it also released on google stadia for $40 speaking of gamecube games getting a remastered release on the nintendo switch final fantasy crystal chronicles is also coming out pretty soon in january one of the weirder final fantasy spin-off games but a personal favorite of mine this new version will come with updated graphics and sounds new character voiceovers and a new online multiplayer mode the first time I ever heard of or saw a snack world was when I was in Japan this new release has gold in the title which means it includes both expansion packs and all other downloadable content from the Japanese release it should be a fun little title uh animal crossing do I have to can we just moot can you save me some time and allow me to move on swiftly here what look okay it's animal crossing we've all waited two day long for this game to come out it finally is coming out and I'm ready to dive into my first real animal crossing game experience I don't really know what I'm in for but I can tell you that Tom nook ain't gonna know what hit him well whatever that is supposed to mean hey look another diablo like kind of game minecraft dungeons can I be honest with you guys though like we're all friends right I can be honest about my feelings I actually think this game looks pretty damn good this just looks like a fun unique take on the dungeon crawler genre for up to four players kind of weirdly there's no class system so the players can use any kind of weapon or armor they want it's supposed to be more fun and way less serious than other games in this genre beat them up that's my channel name and it's also the name of a genre of game and a game that falls into that genre is streets of rage the fourth one is releasing on switch next year it takes place 10 years after the events of streets of rage 3 and it it looks good it might actually be the best one yet but only time will tell only time will tell rumors of persona 5 finding its way to switch ran rampard early this year and I'm happy to confirm that it's not happening uh we went through a lot of ups and downs like joker being released in smash brothers it all ended up being persona scramble I mean so persona scramble is a dynasty warrior style game think hyrule warriors or fire emblem warriors just with a persona skin it's not persona 5 but I'll buy it rogue company is a multiplayer shooter coming to all major platforms including switch of course it features cross play and is developed by high res studios it kind of looks like a mix between fortnite and caller duty maybe all I know is it'll probably be free no more heroes 3 dang it if I ain't excited for this one developed by one of my all-time favorites grasshopper manufacturer no more heroes is back after a 10-year hiatus unless you count travis strikes again which I don't the new game will follow travis's return to santa destroy as he must defend the world from a new alien threat via hack and slash style gameplay and I can't wait devil's hunt is a third person action game in which players fight their way through hell Jerusalem and Miami so this game allows you to change between human and demon forms it has a large variety of attacks and combos and wait hold on a second is this not a devil may cry game either way I'm gonna get this one and try it out devil may hunt releases early 2020 airy and the secret of the seasons this game is one I have my eye on and I'm pretty excited to dive into an adorably charming art style it's an action adventure game where you play as a young girl who gains the ability to manipulate the seasons around her you use that ability to defeat enemies overcome obstacles and solve complex puzzles on her adventure across the world I think this one looks super promising rock of ages three is a game where you make your own levels and destroy everybody else's a competitive tower defense game mixed with monty python-esque humor that gives you well this it just looks like some absurdly ridiculous fun a hollow knight silk song do I have can we check can it be another one of those doom or animal crossing scenarios where we just right on pasta clearly it's gonna be amazing clearly I'm excited for it and it's coming to switch want to know something funny RPG maker MV is coming to switch on the 30th of March next year it's a game where you can surprise make your own RPGs just like to the moon which was made on an earlier version of RPG maker and is re-releasing on switch in January I honestly know nothing about deadly premonition or its sequel which is apparently a Nintendo switch exclusive which is kind of weird because it's a horror game a Nintendo switch exclusive horror game I know that they are open world survival horror games I know they have a huge cult following despite not selling very well and I know the first game was the most critically polarizing horror game of all time and regarded as an example of games as an art form that's confusing uh the sequel should be interesting it's not every day that a Sega Saturn game gets a remake and a re-release well today is one of them days well not today but I'm but thankfully it's happening Panzer Dragoon is heading to switch with improved graphics and controls personally I don't care about any of that I'm just looking forward to blasting that soundtrack again before I move on to the last group of games for this video which I'm putting in their own little section and calling that section just the games that are what the heck are happening to you guys come on hurry up and release why aren't you out yet and most of them are the big AAA budget titles that we expect to see next year but we also expected to see last year and then some of them even the year before that you know how in like Nintendo directs or really any presentation of video games where you get around to that last couple minutes before they do get to the big announcements and they just do a big montage of all these games that they just didn't have anything to say or couldn't be bothered talking about all right here's the big ones here's the games that we all want to see next year and they really should release next year and they might release next year but they probably won't release next year Metroid Prime 4 look we all know that this is probably the least likely on the list even with it being scrapped and restarted like a year ago now it's not impossible that it could be ready for a release late next year and now there is an intense amount of pressure to get this game okay but what the heck Bayonetta 3 has to be next year and of last year I thought it had to be this year and now it has to be next year we've been waiting for Bayonetta as long as we've been waiting for Metroid but at least we know kind of what's been going on with Metroid Bayonetta has just been dead silent Bayonetta next year come on chop chop oh you want to speak of a game shrouded in mystery how about Shin Megami Tensai 5 all right the release trailer for this game is literally older than the Nintendo switch itself apparently back then was when they had just started development and even by the end of 2017 Atlas said it was nowhere near coming soon but a year ago in November 2018 apparently it entered full-scale development so my guess is late next year I mean that gives the game a year and a half of full-scale and over three years of total development time Pikmin 4 is a strange case Miyamoto himself confirmed Pikmin 4 was coming in 2015 since then in an interview he said he's been asked to not share anything about it but that the game was progressing that was 2017 he also said it was close to completion and the Pikmin teams are always working on the next game so going by all of that all we can say is that Pikmin 4 is coming to Nintendo switch and has been in development possibly since 2015 I don't know what to believe but if Pikmin 4 isn't released next year I'm calling Miyamoto out on Twitter all right okay I'm calling this one I do believe Breath of the Wild 2 is going to release next year in 2020 we haven't been told that but hear me out ever since the first game released on Switch's launch I was a firm believer that the next game in the franchise would be a sequel of some kind you don't spend half a freaking decade developing a brand new Zelda engine like this and release it to heavy praise and then just scrap it and start again on a brand new engine for the next one like Majora's Mask after Ocarina of Time it was obvious to me they would inevitably work within the Breath of the Wild universe to create a possibly much darker sequel but at the very least a sequel looks like I was right about the darkest sequel too judging by that trailer which gives me the heebie jeebies and I love it assuming they got to work on this sequel shortly after the release of the first one in 2017 there's no reason to not believe that almost three years later we could see a 2020 release so no matter what kind of person you are no matter where you like to play games it's pretty much a guarantee there is something on here you'll love so once you add these 40 ish games and slam it in the library and then everything else that's gonna come out next year the Nintendo switch will have and already has one of the most diverse video game libraries a system has ever had this is why I love this little thing and there's always something to talk about with that said I hope this video helped you in some way was there a game in particular that you're looking forward to leave it down below what did I miss if you're still here and you haven't hit that like button yet you really have to subscribe especially if you haven't already and you are still here I got that you've made it the whole way through you might even click on one of these end cards you might even click that link down below before you leave and check out today's video sponsor who helped make this video possible that would be awesome okay well I'm done now by


Les presento a Jeremy Roche, tenían que hacer la presentación con Tomás Parisó, pero por problemas no ha podido venir y la hará a Jeremy. Tenían preparada la presentación en español, pero lo hará en inglés porque él sabe español, pero bueno, la preferen inglés, ¿vale? Sí, puedes pasar. Él nos hablará sobre los desafíos de las editoriales francesas. A ver, me gustaría mucho hacer mi presentación en español, pero yo sé que no hablo suficientemente, entonces creo que es mejor para mí y para ustedes si yo hablo inglés. Si hay preguntas, después mi presentación puede pedirlas en español y yo voy a responder en inglés. Voy a decirles un poco sobre el landscape de la publicación en francés, el landscape de la publicación académica en francés. Dile a ustedes lo que CERN es, la plataforma, la compañía que trabajé. Y luego les daré en un par de slides un overview de una plataforma que hemos colocado juntos, que hemos desarrollado, para adrecer a uno de los principales desafíos de las publicaciones francesas de la publicación académica en el mundo de hoy. Y eso es el desafío de visibilidad. ¿Cómo pueden ser visibles en un mundo académico donde el inglés ha sido el primer o segundo lenguaje de investigación y educación? Para comenzar con un poco de contexto, el mercado de la publicación académica en francés es muy pequeño y CERN fue específicamente creada por publicaciones en sociales, ciencias y humanidades, así que es un mercado más pequeño. Y hay un poco, lo que llamamos, grandes publicaciones, pero si comparas con los grandes publicaciones científicos multinacionales, son muy, muy pequeños. Y, en realidad, la mayoría de los actores, de los publicadores en la cadena académica francés, son muy, muy pequeños estructuras. A veces estamos hablando de uno o dos personas que publican un tema de su jornal cada año. Y hay mucho diversidad, hay lo que llamamos publicadores, así que van a ser publicadores que están conectados a la investigación de una universidad o a una labra publicamente fundada en francés. Y luego, en el otro lado del espectro, hay publicadores privados que son de los actores editoriales o de un grupo grande de publicadores. Y, bueno, la transición de print publicación a online publicación, took a bit of time. Cairn was a platform that was founded ten years ago. And the reason why the transition to electronic publishing took a long time is because there was no big actor that had the money or the capacity to develop their own online platform, unlike what you saw, for example, with bigger academic publishers, multinational academic publishers. And so the guiding principle for Cairn was that by grouping together those publishers would be stronger and that's why they launched the platform Cairn in 2005. And it was originally funded by four of the bigger academic publishers in France. And they were quickly joined by other, those small publishers that I talked about that really saw that this mutual project had a lot of benefits. And the collection of journals and then subsequently ebooks has grown quite a lot in the past ten years. And today with approximately 440 journals y a little bit over 5000 ebooks, we feel that we've really covered sort of the main fields and the main publishers in social sciences and humanities in France. And we're very lucky to have quite a unique platform that is very well known in the French-speaking world and we have agreements, national licenses in most French-speaking countries. But that's not the subject of my talk. What I want to talk to you about is what happens when we're talking about the rest of the world, what happens to these journals, to these books published by French-language academic publishers. And it's almost surprising that there is, despite the fact that French as a second or third language is less and less used all over the world, there is actually quite a dynamic community of people that read and use French-language materials at university and that can be people who are, for some reason, francophone, but also students of French as a language, as a culture, French literature, and also professors, researchers in fields where French is one of the main languages. So I'm thinking, for example, about anthropology or linguistics, where sort of the founding fathers, if you will, of the subject, were French people who wrote in French. And for this small community of users, a small but dynamic community of users, Kearn is quite a popular resource. But outside of that, well, what the question is for publishers, what can we do to reach an audience outside the French-speaking world? And what they came up with, what we came up with, is a platform that's completely separate from the online platform where we put all the French-language journals. And it's a platform that's entirely in English. And we work with the editorial boards and the researchers that publish in quite a number of journals to select articles and to select abstracts that we then translate with, of course, specialized translators from French to English. And the idea is that French-language francophone researchers can keep on publishing and doing their research in French, but we will make their research more visible by providing English translations. And some journals have the funding to translate all their new articles. Others try to work on a really case-by-case basis. And the idea is that with the international edition of Caen, libraries all over the world can offer multilingual content, but that originally came from the French-speaking world. And then now in a couple of slides I'll show you what it looks like and I think what's really important is that you see that the French version and the English version of every journal, every article, are closely linked. So you might be familiar with the homepage of Caen. This is what it looks like. And then at the top right of the screen there is a little link that says English. And when you click on that link you end up on a different platform that's completely in English. You see all the subjects are in English, but we haven't translated, for example, the names of the journals. This is something that they, we want them to retain their identity. And I'm going to choose the page of a journal so you can see what sort of information we provide. Something that's really important is, for us, am I 8 minutes up? Yeah. Well, I'll show you the fact that one of the most important things for us is when we know that libraries are going to offer multilingual content is to provide context. For journals, spending a lot of time explaining to users this is the journal that you're going to cite. It's published by this publisher. That's the history of the publisher. The history of this journal is this and this and that. This is the editorial boards. These are the subjects that they normally deal with. And something quite important as well is things like the political leanings of the journal. And on Caen you'll find journals that range from Marxism to more conservative more conservative political, economical ideas. So we really thought that providing all this context to the users was the key element. And, well, if my 8 minutes are up I will skip through the rest of the slides. Thank you for your attention. If you have any questions we can ask them now or we can talk about it. Outside of the auditorium. Thank you. Muchas gracias.


We are on Tonkwin Beach right beside Tefino, beautiful part of British Columbia, but in an area that's actually got a high risk for tsunami, should there be a major earthquake. So we're here today with about 80 kids from the local elementary school and we're going to do what we're calling the first ever high-ground hike and that's to give kids the muscle memory so that they know should they hear a tsunami alarm or alert that they need to head to high grounds. I think yeah, there's been a bit of practicing and practicing going on and certainly all the community members here We're very familiar with this particular trail but to actually think about what it would be like in the event of a tsunami or an emergency where we have to evacuate the beaches is an important thing. The face of significant earthquake risk here on Canada's west coast. The science tells us there's a 30% chance of a major earthquake striking the region within the next 50 years and while we've made some significant strides in terms of improving our preparedness there's always more to be done and that's why events like today are so important. We do have a lot of earthquakes in southwest BC the one that most people are concerned about is the big one or the subduction zone event that one would cause a tsunami as well as that though there are crustal earthquakes that happen every day and can be damaging as well. Tafino and other coastal communities need to be reminded annually and frankly every month if possible that there could be a tsunami and they know what to do. So that includes not just getting to higher ground, but it also includes having an emergency kit. So I'd encourage you to follow on Twitter at PreparedBC or go to the PreparedBC website and check out what things you should have in your emergency kit at home and at work.


Your coca-cola bottler presents Claudia based on the famous play and novels by Rose Franken Brought to you transcribed Monday through Friday by your friendly neighbor who bottles coca-cola Relax and while you're listening refresh yourself Have a coke and now Claudia Darling you're not getting up for already are you?  Oh, it's a big rush today. We don't have good food anymore Remember, no goi trude no goi trude house ad. Oh, so sad First and Fritz will be coming tomorrow, but in the meantime, there's a lot to be done Numerate well want to get the house cleaned up nicely the beds made Fritz and birth is room ready and the baby fed out And there's cooking to be done Hey What are you doing getting back into bed? I'm exhausted just thinking about it. Get up get up woman There's work to be done. Oh, all right, but I'm dead on my feet Frankly, I'd rest more if it weren't that I want to get down to the kitchen make breakfast before mama does No, that's a noble thought. Yep. This is one day. I'm not going to let mama beat me to the draw I'm sick and tired of that woman doing all the work around here. She likes it I like it too, but that's not enough reason for her to keep on doing it Is it? It is not. I was afraid you'd say that I'm going to brush my teeth and go downstairs and get breakfast going and work like an express train No stops. You mean to say breakfast would be all ready for me by the time I get on stairs. Oh, Where's the toothpaste? David, where'd you put the toothpaste last night on the medicine chest where it belongs? Oh, why do you have to go and be so Need it's such a waste of time Mmm, don't you love toothpaste first thing in the morning? I can't hear what you're saying I said, don't you love toothpaste first thing in the morning? Oh, wonderful What y'all? I'm very much young. I even have an idea. No dinner. Yes. We're glad to dinner And that's one chore off your list. I'd love to go out for dinner. What do we do with the baby? Oh now? Where's my comb? Here it is. We'll take the baby along high time. He stepped out into society. Oh, I wouldn't mind Mama would be conscious and it's no way to bring up a child. She'd say well mama's right, but who cares? She cares I'll have to find out if there's a babysitter in the community if she's cute You take the baby and I'll stay at home fine by me Maybe the male woman would know of a babysitter or whatever happens That child is not going to interrupt the natural course of our lives. Hope not Hey, we want to go out to dinner. We go out to dinner and he can fan for himself poor child. He has to have more fenders than a car All right, I'm ready to go down and cook David. What are you? What on earth have you done? I haven't done anything David. This is awful. What is you've gone and done the beds Well, this is the day when all good men was pitching and help but you pitch too much Look what you've done. And what have I done got an unmade them torn them all apart I only did what you do every day. Well, that's different. You mean today. You weren't going to un-make the bed You're just going to re-tuck the man. Well, mine was hardly even must up I said very carefully on purpose on purpose because there's no Gertrude today. Maybe Maybe a little cheat tang the beds apart when there's someone else to put them together David don't look at me like that. I'm very fussy about beds generally. I know that's why I pulled them apart I tell you it's different today. Usually I have Gertrude. I have only me you are abysmal. All right I'm blushing now. Are you satisfied? It's dishonest all I can say is I'm certainly glad I took matters in my own hands I'm like the princess and the P who and what don't you know the story the princess who was so delicate that when Somebody put a P under the nine mattresses.  I just thought I'd do you one better Pay no attention. I'm going to set everything right and never let it never in your life Have you seen such a neat bed as I'm going to make this probably be so self-conscious I won't be able to sleep now first. I'm going to turn the mattress, but they've been turned when Gertrude turns them yesterday only yes. Do it if she can do it so can I David be careful the lamp on the night table is The mattress is standing on its side You're going to stand there all day holding it what do I do now? You're an architect you figure it out If I let it fall over that way it'll hit the night table It may well the object is to have it fall toward me and away from the lamp Then you have to run around to the other side of the bed I hear darling you hold the mattress while I run around. I will not this was your idea Of course if you would ask my advice The way to do it is to roll the bottom part of the mattress over towards the head of the bed Then pull apart the bottom the bed out from under like a pancake. Now. Why did you tell me that ten minutes ago? This was all your idea.  You're lucky this time It's only badly bruised good Well, that's one mattress that's turned over. I'm not going to lift a finger to help you with the other I wouldn't accept a finger. You wouldn't let's see which is the bottom sheet There it is and every corner will be squared Mrs. Oh, I like hospital corners better. No square corners like the army since when is this the army? Oh, it's voice David don't pull a sheet so tight. You'll rip it. Oh My best sheet that was well, it can't be so good if it tears so easily just a little rip now ignore it Just a little rip now, but wait until you catch your foot in it tonight David you forgot to put the pad on the bed. No Where does he go under the bottom sheet since when since always? Oh? Well, I'll just slip it in like a letter into an envelope They're not going to sleep very well tonight princess now wait till I'm finished You'll be so embarrassed for my talent in bed making you will never touch another bed I certainly won't I'll sleep on the floor. All right in you go pad between the sheet and the mattress now Lie down flat Hitting it won't help and it knows it's supposed to lie flat now get in there There we are now. I'll I'll tuck in the top corner Well, where's the other sheet right there on the chair? You wouldn't condescend to passing it over. No, I wouldn't condescend But I'll pass it over to you. Thanks Welcome. Oh It's a hot day.  I never realized I don't get any exercise making it Ah because you cheat Now where's the pillow right there right at your feet and the pillowcase Good heavens. It's like trying to get a banana into a To a banana peel doesn't it fit darling Claudia. Do you have to get pillowcases that are too small to fit the pillow? You look like a woman trying to fit into a girdle You give it to me now. I know what you're doing.  I'm gonna keep it I'll do that. I don't bite a hole in it. I've got one corner in You're getting it in crooked. It'll never fit that way It's a matter of fact you have the top sheet on the bed Well, you don't sleep straight up and down in the bed either Well, I do and the bed I make you sleep parallel to the sheet rather than to the mattress See that you remind me of that tonight. I will What's the matter with this pillow? I think it over eight David's downing in your head isn't going to help Oh Now maybe it'll fit give it to me you ruffian Well, if I do give it to you It's only because I want to get to the other bed and get on to breakfast your poor pride is taking an awful beating this morning Isn't it darling nonsense Is that how you do it you fold the pillow that's right Once it's inside the pillowcase. I unfold it and tuck the corners in where they belong upon my soul and body It's so simple. Of course. It's simple. Why do you think I can do it? It's just know how to cover it stop bragging Now where are those con fun to blame hanging out the window? Oh, yes I want to shake them before putting them on the bed. What for get the dust out of them What do you think there isn't any dust up here? Connecticut not New York, New York, there's dust Don't have to be so energetic about I got away from me. I don't want you to take I just want you to stop You'll be dead all day stop get away from David. You let go. Hey catch it. Don't let it fall out Now I look like you've done. Oh What I've done the blanket is sitting on the roof of the breakfast porch. Oh looks lovely down there Doesn't it pink against the green so becoming charming so colorful. Why can't we always have it? How are you going to get it up? You mean how are you going to get it up? But you want me to drop you out the window All I can say is it's a good thing. There's a man in the house. Yes, isn't it without a man This would never have happened. That's not what I meant Now I'm going to make the other bed and you stay out of my way all you do is complicate David You're not going to turn the other mattress. Are you all right by should Turn one turn both. I won't tell anybody if you won't you can tell anybody you like anything you like Should turn this mattress Well, you said it's been turned recent. Oh very recent. Well, I'll turn it tomorrow. Oh, that's fine Here, I'll help you make the bed. I don't need your help now. Of course you don't I know you don't need it I just Want to help being an architect is much more Stringiest and being a housewife so don't get idea. I wouldn't dare Come in well Good morning, you good heavens. What's happened to this room?  Yes, absolutely absurd is it? Don't you like our room? We've been fixing it up special one of guests Oh, by the way, the strangest thing just happened. What happened something came floating down past the window Pink parachute of some kind mama. You were dreaming I was not so early in the morning grandma Seeing things don't worry mama. Don't worry. We'll never reveal your secret. Will we David never claudia? Never me lips to see you Hush up you to and hurry the coffees getting cold. Mommy. I'm gonna make breakfast. I'm most certainly have I was going to do it. Well, you're too late now David you see what you've done. No, what have I done me late just this morning? Why'd you have to go and fix up? So that's the thanks I get a man tries to help his wife for making the beds And all he gets is abuse for David henceforth. I do not raise a finger Nay, nary a finger. Oh, thank goodness for that David where you going back to bed my love? I Am completely Exhausted. Hey, don't do that. I have to make it all over again. Oh David, how could you after all my work? Sometimes impromptu parties turn out to be more fun than the most elaborate Prearranged affair one reason is that nobody has to go to much trouble when a party just grows on the spur of the moment If you keep plenty of coca-cola on ice You'll find yourself being a successful hostess without having to plan and fuss ahead of time Just phone a few friends put out the welcome mat and pleasant hours lie ahead How about getting a case of coke today to be ready for a hospitality? Mr. King could you tell me what's been going on? Well, it's it's a long long story. Mrs. Brown I must be to take a long long story to explain the condition of Claudia and David's room and the pink parachute And the pink parachute, but thank goodness. We won't have another morning like this one with Claudia and David How can you be sure because tomorrow Bertha and Fritz will arrive? Oh Bertha and Fritz coming. Well, that makes it quite a day I expect it will be quite a moment. See you then mr. King looking forward to tomorrow. See you then Mrs. Brown Every day Monday through Friday Claudia comes to you transcribed with the best wishes of your friendly neighbor who bottles coca-cola So listen again tomorrow at the same time And now this is joking saying or a bar and remember Whoever you are whatever you do wherever you may be When you think of refreshment think of coca-cola For coca-cola makes any pause the pause that refreshes and ice-cold coca-cola is everywhere This broadcast of Claudio was supervised and directed by William Brown Maloney And now here's a word from your friendly neighbor who bottles coca-cola


Welcome back to my channel if you're new here, my name is Sepi and today we're joined by my sister Sol. And as you can guess by the title of this video, we are filming a Persian tag! So Sol doesn't know any of the questions, but it's basically to test how Iruni you are. Yeah, I just thought it would be fun to do something a bit more light hearted and just have a bit of fun with it. Obviously don't take this too seriously, the questions like I said are just for fun, but if you're Iranian and you want to put yourself to the test, you can answer these questions along with us. Sol doesn't know any of the questions, so this is going to be quite fun. I don't even know what it is, what is a Persian tag? So like I'm basically going to ask you a bunch of questions, I'll answer them too, of like Iranian related stuff and we'll see how Iranian you are. My answer to everything is China, Bob. So that is a very good answer to everything, but the first thing that's really obvious is what's your name? Sol Maas. Yeah, but everyone calls you? Sol. Yeah, so my name is Sepidae, but everyone calls me Sepi. So if you guys are Iranian, let us know what your name is versus your nickname. Are you a Fatima that's now Fatih? Fashad that's Fahdi. Yeah, are you a Fashad that's a Fahdi or a Feshad that's a Fahdi? Tell us, are you an Anahita that's now an Ana? Tell us what your name is versus your nickname, because we know that Iranian names, once they pass two syllables, for some reason become really hard to pronounce. Even Sol and Saina, everyone knows Sol Maas and Saina, they can pronounce that easy, but Sepidae, there's no pronouncing that. So I'm going to go through with the questions. Can I look over my shoulder? You can look over my shoulder, it's all like a surprise, but the first question is, where were you born? Me? Oh, Iran. No. I was expecting the audience to kind of go like, where were you born? Iran. So where in Iran? Fashad. Do you know the name of the hospital? Yeah, I was going to say this, Iran. So you... Cars hospital. And where do you live now? In Sheffield, but technically London. Yeah, so... London technically Sheffield. And how old were you when you moved here? The UK, nine. So I was born in London and I've lived here all of my life, so that was that first question. Second question, do you drive a Mercedes or a BMW? BMW. Um, not stereotype, I drive a Range Rover, but my first car was a BMW. Mine is not white. Yeah, mine was a white BMW, so I just feel like there's like typical and then very typical, and that was me like, very, very typical. Third question, what song did your parents always play when you were in the car, when you were growing up? Mansoul Pesta. Divune, Divune. I remember that one, yeah. So I see that today. Shall I play it? Do it. What else do you remember? Anything Moine, because even though I was born in the 80s, in the 90s, late 80s, everyone liked Moine. Okay, this is the first Mansoul song, she said. Soul's showing off some skills there, the Beshkan, can you Beshkan, yes or no? Yeah. Is that me or them? That was the song you always had. For me growing up in the car, like with my parents or with my cousins, it was a lot of this guy. I'm yet unfulfilled. This song literally reminds me of my unfulfilled. I like Benjamin. Benjamin is a dream. So Benjamin is that Benjamin. Yeah, Benjamin is how? Benjamin, so you're Ben. Pretty much. Yeah, that's the Iranian pronunciation. Benjamin began Ben. So next Persian related question, have you ever dyed your hair beach blonde? It's a phrase in her life of dyeing her hair beach blonde. I've not done it. I've never dyed my hair. Mine went ginger. Initially is this. Soul literally right before I switched on the camera was looking at old photos of herself where she had jet black hair and she's like, oh, I might go back to jet black because you've been blonde for like seven, eight years, no? Seven years. Sina was blonde when she was 19 and then again, like a few years ago she was blonde. If you scroll down on her Instagram, you'll see but I've never had that phase yet. I'm actually quite rubbish at this, I've not. I like pattern. I've not done, I've not done very well. That's pretty good though, that you've not dyed your hair. No, I'm just saying I'm doing bad in the tag. How many of you have done that? She's done it, yeah. Oh, yeah, you won't buy it. I wasn't born in a right, exactly. Okay, next question. Yeah. Are you a doctor, lawyer or engineer? Technically. I'm a doctor of dental surgery. I've got a DDS for crying out loud. I worked hard for it. Yeah. I've got a doctor of dental surgery, thank you very much. Not typical at all. We weren't expecting it, no way. I am a doctor, medical doctor, so I'm just a junior medical doctor, Sina is also a medical doctor. So my parents actually have three kids who are doctors, all their kids are doctors. So you can imagine what phone calls are like to life. They do, they do, but like it's all light hearted, Banta. It's all light hearted. Okay, next question. Do you try and convince others that celebrities you guys know are also Persian? My dad always tries to say Freddie Mercury is Iranian, was Iranian, was Iranian. Yeah. Sorry, everyone went through that phase in like 2009 of like Kim Kardashian, Kimiai Kardashian. Great news piece. Do you speak Iranian? All right. Next, do you drink more Chahi or more water? Chahi. Yeah, I think we drink more Chahi. Oh, I love to drink. Do you have a Samovar in your house? Not in Sheffield, but in London we've got a few, yes. We have a Samovar in our house, we have a Garzi, like the one that goes on the gas, we've got an electric one, we've got a charcoal one, we've got a couple of antique ones. We've got the one that belonged to my mum's grandma, we've got the one that belonged to my dad's grandma, like literally, we have a few. We have enough to like give the whole neighborhood Chahi. Question number eight. What is your favorite Persian dish? Oh, June. I like Cali Pocce, I like Cello Kabob, I like Fish and June, I like Bournemouth Sabzi, I'm not really a fan of gaming.  Cello Kabob or Massus? And by Massus I mean, one sikh kubidir, one sikh bag. Yeah. Some people call that saltani. Okay, but I call it Massus. Yeah, we call it Massus. And I like egg yolk, I know this is like everyone's going, oh, Salmonella. But I like an egg yolk on my rice. Yeah. Raw egg yolk on my rice, mix it. I went through a phase where that was all like raw egg yolk on my rice, which by the way. We do not recommend, we do recommend, it gives you salmonella. What's yours? Oh yeah. So my favorite Persian dish, I love Druja Kabob or Bieduna Osterhorn with Zedish Pula on the side. That's my favorite and I love when the Zedish Pula has Bardum in it. Oh. Like that's just the one. I'm kind of pissed there. My favorite is in London, I love the Zedish Pula of Labosh Restaurant. I really like, I really like their Zedish Pula, I don't know why. I like Bakhali Pula, I like Albalu Pula, I like Addas Pula but Khorma, I don't like Keshmesh Pula. So let's go through the controversial foods and see how you feel about them. Okay. Yes. Yes. I love Calabacha. I love the Chesh. Khoresh de kharafs, do you guys all know? Yeah, why not?  It is. It's just a waste. If you're going to go through all that zahmah, then you might as well have made the Khorma. Why am I holding up two fingers? I'm like, I'm sorry, I'm sorry. Kharafs. Um, yeah, no, kharafs is not the one for me, it's just a waste of resources and energy. I like it. So third controversial dish, Halim. Halim. Halim? Yes or no? Yeah. I like Halim, but I don't like it with turkey. Okay. And fourth controversial, which some Iranians might not have even, like, even considered trying this, but we really, again, don't recommend it. But my dad, like, is such a shek amour and, like, he eats everything and made us try everything as children, but really don't recommend it. I think I know what you're talking about. It is raw liver. Yeah. Raw lamb liver. Fifth Dormbalan. I don't like Dormbalan. Wait, how do you feel about raw lamb liver? I like it. It's salt. It has to be fresh. But again, don't recommend it. Number five. Dormbalan. Dormbalan, which is basically lamb testicles. They have it, like, cut up and barbeque it. I really do like it. I love it. And sixth lamb brain. Max. Yes.             I love garlic. With better sauce and hot cream. I like to rub. Okay, that's enough about knowing how she came to we all. Next question. Who's your favorite Persian singer? Mahasdi. Really? Yeah, I love Mahasdi. Okay, mine is because I grew up with his music. Nah, nah, nah. No.  Sussie Moncan. Yes, it has to be Sussie Moncan. I love Sussie actually. I really like it. Sussie, I prefer to win his name with Sussie Moncan. I don't know why he got rid of the Moncan, like... I like Sussie Moncan. Yeah, I love Sussie, I love his music. Wait.  No, I'm not pregnant. I'm old schooler. You have to ask me a couple of times. I guess shy, I can get up on my own. Yeah, I have to be asked like once or twice. No, I can't be asked once.  Like it's not happening. I don't know, but I'll dance. I'll just get out of here. I need to open the pantry. No. You know that one? We're in the memory. Everyone's dancing so much. Like actually, there's a soda on the dance floor. And then you've got to open up the windows and like do the Canada handkerchief. I get every uni party I want to. No, I have to be asked a few times. And even when I sit down after that song, I still have to be asked for next song. So I just get shy for those sorts of stuff. So does that mean that you got off? Oh, so much. So much. I think sometimes I get shy when I'm with my friends. But you don't get it. I get shy. I get shy definitely. I get shy even with like my English friends or like whatever. Like as in I meet my friends in England, like not Iranian friends. I get shy with my English friends. They don't understand the concept. Like I'd be like, no, you eat my half of the sandwich. And then they pick it up. And then I get shy. I mean, what are you eating? What's the size of yours? Next question. Do your parents still force you to go to Nepal when you're with them? I think this one. My soul's 37. I'm 24. It's got a little age thing going with it.  And maybe even for some early 20s, 21, 22.  So it's nice. Yeah. I think soul's right. There's like an age where like you don't want to go.  Obviously unless it's, we're not talking about family. We're talking about with their friends. Yeah. Do you want to go see their friends? I like my parents' friends. Yeah. I think I do. A lot. I think my parents' friends are nice. It's easier for me to go, like to be convinced to go if they have children my age. Otherwise it's a bit more like I need more convincing to go. Next question. Do you go back to Iran? I do. I love going to Iran. I love, love, love, love going to Iran. I love going to Mashhad. Oh my God. I love going to Sadjod and having Bahsanir Balut with like Cree. Going back to food. I love going to Iran. So do I. If you guys, this is your first time coming on my channel. I actually have loads of vlogs of me in Iran. I absolutely love it. Next question. Does your mum still check up on you to make sure you got home okay? And ask you when you're coming home. Balut. Yeah. I'm 24 and like literally I'll be sitting out with my friends and it's like 11.30 and my mum will call me and she'll be like, I don't want to go home. It's like, I don't want to go home. I don't want to go home. No, I don't want to go home. I don't want to. Or like literally it'll be like two o'clock in the morning. Yeah. And bearing in mind in London clubbing like clubs usually go from like 12.31 until about 3.30. Yeah. So at 2 a.m. she'll call me. I'm in the club. I have to like go outside of the club to be able to hear her. And I'm like, hello, like is everything okay? She's like, now we're coming from Marouche Chawarma. And we want to know if we want to go home. And I'm like, no, I don't want to go home. I don't need someone to pick me up from the club at 2.00. Literally or like once that, like literally right when the party is going inside, they always think that like now's the time because they're just gone for Chawarma or like gone to like have like dinner or whatever at the four seasons. They always go. And it's just, yeah, I don't need you to come. But they always call me. Always. I think sometimes they linger about so that they could come and pick you up. Yeah. Because I'll call them to come and go. Yeah, they definitely linger. But it's cute. I'd rather that they care than they don't care. But like it can be a bit much like when you're out with your friends and your friends are like, is that your mom calling you? You know, I live by myself. Like I have my own life. I live by myself. I have my own life and I still get it. Yeah. I like it. I think it's finished for questions. Oh yeah. One last question. This is the last question. How many Persian carpets are in your house? I don't know. Too many to count. Literally we couldn't count them. But that is definitely an opportunity. Do you like Persian carpets? I do. But I think the passions come from my dad. So like generation upon generation, my dad's side of the family have been like rug merchants. So like my grandpa had like his own rug place, whatever. So my dad like grew up loving it. Like he flips. Like everyone looks at the front of the carpet. My dad flips it over to look at like the fibers. And like let me do now how it's stitched together at the end and et cetera. Like he's just really, really into it. So I like that he's into it and I like the patterns of some of them.  Like we have some in our house that are like red. And I'm like, why do you need a red Persian carpet? I like all these the Hutties now. You just got into Hutties. It's nice. No, I like like we have some that like the ones downstairs like like creamy colour scheme. I like that one. But I like all. Yeah. I like all. And I think it's very Persian to have a Persian rug. Even if you're not from Iran, Persian rugs are really, really famous. There's a song called Persian rugs. Sorry. Going back to your tea question. Do you drink Persian tea? Do you dip? Like if you were to ever have that. What is it with you and food in it? I don't know.  Or do you pour your chai onto the fendu and then drink it from the fendu? I did that all the time. I was like five. I really tried. You put a canned in your fendu. I put my fendu, Nerviki. Nerviki. Sorry. Nerviki. And then pour it. Well, I don't do that. I don't go out and drink from it. The only thing I don't like with that is that once you put the tea cup on the carpet, pour it like carpet, then you just pour it all over it. Stop! I don't like that. So I'm just like... And also like, obviously now, I don't drink. I don't like and or. Yeah, we don't catch it.    Like that's what... Do you know what I can do now? What? I can taste... Shall I say it first? I'll say it first and then I'll translate. I'll say it first and then I'll translate. I'll say it first and then I'll translate. That is crazy. Basically I can say tea is being freshly brewed or if it's an old tea. Yeah, that is actually mad. I'm not that skilled. I'm not skilled. Me and Sol aren't like this, yeah? But Sina really does really does believe that Chai Nabot is the cure to everything. Yeah, she really does. She really does. But Sina really believes in the art of Chai Nabot. Yeah. All the time. Whenever she gets a tummy ache she wants Chai Nabot. For me, not so much. I'm just sitting there thinking like I'm just having sugar water. Like what is that doing to my skin? I'm gonna get fat. I just imagine like carries in my teeth. I'm like Yeah, I don't like... I like the taste but I don't drink Chai Nabot. But Sina really believes it's a cure. One last thing I want to say is is there any other like Persian influencers that you like? Persian influencers, like... Kind of who you like? Persian influencers. Who? You love Lili Raleechi. I love Lili Raleechi and I really, really like Layla Milani. I think she's such a lady. Like I really like her. I think she's a good wife. She's a good mother. I really like her. She's my number one. Then I really like Lili Raleechi. I think she's fantastic. So you had a mind like that, didn't you? Yeah. I really like the ladies back there. Like very elegant, nice. I like them. Yeah. I like everything they stand for. Yeah. I like the same two. I like Lili Raleechi. I like Layla Milani. I like... There's a guy on Instagram called Puri Arans. Oh my God, he's so funny. So funny. We like... Love him. What? We love him. Jamish Korn. Jamish Korn! I've taught my nurses how to say Jamish Korn. Yeah, Jamish Korn is the lion. And when I was in Mykonos, I met some American Iranians and they taught me to say a Baba Kiya. That's not what I am.  Yeah, I got it. That was my favourite. Anyway, I thought this has been a long enough Persian tag. Thank you guys so much for watching. If you enjoyed it, please give it a thumbs up. Don't forget to subscribe. Subscribe! And press the bell so you get notifications every time I post a video. Don't forget to follow Sol on Instagram. Dr. Sol Sam. Follow me on Instagram, Persian Bunny. And chat to us in the comments. We love reading your comments and replying to them. So thank you guys so much and I'll see you next time. Bye!


So I want to start off with an interesting little description of what's happened to me here over the last two or three months. So I've been at a number of human factors conferences, user experience, user, whatever the time of the day might want to be, programs, and people ask me what kind of things I've been doing the last couple of years. People I haven't seen for a while, things like that. I like tell them about doing DevOps work.  How did you get into, why is it got like human in a place like this?   That's the history of human factors. You take it back to aviation industry, military system and things like that. So in a lot of ways, you know, when I get that question, I feel like, no, this is exactly where I belong. Exactly the place I want to be in. The other thing about it is that having done a lot of work historically for phone companies, for Sun, for Hewlett Packard, companies like that on back end systems, this is not only someplace where I have an historic background doing this kind of work, monitoring systems, configuration systems, tooling systems, but it's also a place where I couldn't be any more entertained than I am by the kind of work that's involved. So that's why a guy like me is in a place like this. And let's see whether I can get this thing to advance. We'll just do it manually. First thing I want to do is say thanks to the DevOps community in Kansas City. This is a great meetup group and I really enjoy participating in it. Great leadership. You know, I've named a couple of people there, but I know it's a lot bigger group than that and has been and I really appreciate that community. I really appreciate the conference of organizers and I really appreciate the sponsors. Another thing I want to say is something about Kansas City itself. So I spent a big part of my life living in this town, crowned sooner to me. Historically, I think it was a place for jazz concerts, various things that have been held at this facility over the years. And when I thought that I would end up on the stage at Crown Center, I didn't think it was going to be doing this. So I'm going to say something about four people, Kansas City history, saxophone players, and we go from left to right, Coleman Hawkins, Ben Webster, Coleman Hawkins was from St. Joe, Ben Webster from Kansas City, Missouri. These guys were the cream-the-crop of tenor players during the big band era. These guys started in Kansas City. This is their turf. Charlie Parker from Kansas City, Kansas, completely revised how we think about saxophone being played in jazz. And then, farthest on the right, Kerry Strayer, a good friend, not into Kansas City Native, but a guy who spent the bulk of his professional career in Kansas City, I had the chance, the opportunity, the pleasure of being one of Kerry's students, and he was a great part of Kansas City Jazz scene. So now let's move on to talk about human factors and DevOps. So the first thing to me is when we think about how people operate in complex systems, is a term adapting, okay? And when I started getting involved with this, one of my heroes in this business is Kosinkai Kawaguchi, the founder of Jenkins, Hudson, whatever you want to call it from any one point of time. And what's beautiful about the story about what he did was it's the classic adaptation story. So here's a Java developer inside son, and he's got deadlines, and he's got objectives, and he's got things he's trying to do. And what he runs up against, the thing that's preventing him from moving forward, is as he gets code ready, and he's trying to get it into a test environment, and the operations team comes back and says, yeah, three months, we can get your code on there, and then we'll check it out. And he's gone, I can't wait three months, I gotta find someone around this. So the next thing you know, he's rummaging up and down the halls, and my wife used to work at Sun, I did a lot of contract work at Sun, and I can remember walking through there and seeing the machines stacked in various places all over the place, the people, I'm done with it, it's over here, and he went and grabbed a bunch of them, and he said, okay, I'm setting up this environment. I got, I'm running on VNs on here, and my development group, we're gonna push our code onto the systems that come the closest to what we need to do to be able to make sure that we can move our code forward in a timely fashion. So again, the key concept there is adaptive behavior, and I know this is coming up already, and that is the notion of development walking into operation space, operations walking into development space. And the thing that's so critical there is that as we adapt and as we try and say, okay, how can we continue to move forward at the pace we need to, boundaries need to get taken apart. So all these separations of who does what and what it's about and all those kinds of things, in some ways they have to disappear, developments doing operations business and operations doing development business, and the silos that we exist in don't necessarily help us move forward, but better sharing, better responsiveness to each other as we begin to understand a little bit more about each other's space, those kinds of things, they do help. Picking up practices from another group and saying that would help me and vice versa, that helps and that helps us move forward, and also we end up with a lot broader perspectives about the constraints, the limitations that each one of us is up against. So I threw this in there because I thought it was kind of interesting and I've got a citation for this article, it came from a group in Brazil doing research just on the kind of language that's used to describe DevOps, kind of feeds off what Erin presented earlier today, and the thing is that all of these different things that we're doing down here in the corner, eventually it says, aim at improving process quality and product quality, and so we're doing fairly structured activities and we're shooting for improvement in quality. Certainly that is a key element of human factors, applications, and objectives for all these environments. So when I think about this in a very simple way, I think about Venn diagram, we have these very separate operations and suddenly we're going to say, okay, it's really not very helpful to keep these things separated. But the minute we don't separate them, all of a sudden we've got this really crazy looking world of all this overlapping stuff and overlapping responsibility and who's responsible for what and where did that new set come from? I never even heard about that before. And all those things, and that is very disruptive. It goes back to the things Paul was talking about at the beginning, and that is that disruption is a difficult thing to deal with for any of us because we're trying to move forward on objectives and all of a sudden somebody comes in from the side and goes, oh, you've got to do this completely. And I'm going, oh, I don't know whether I can figure out how to do that. But the thing is we have, we've got to pick up and we've got to act. So we do. So now we've got all the Lego pieces and how the question becomes, okay, how do we get all these Lego pieces back together again? And it doesn't matter whether you're a shop that, I guess maybe I should point down this, you're a shop that's been on this end of the world, and I was joking with somebody the other day, I've worked with shops where they're into the world and they've got one guy whose job definition is different files, you know. The developer's got the file on here and the file on the production system is you run diffs on those.  And then you've got other extremes where we've got people who, I mean, the guys I used to work with, the subject matter experts at Sun Classic, you don't ever push anything onto a server. You write code. The code pushes it onto a test server. You know what's going to happen. You execute the code. And so there's a very informal, very formal, but everybody's got to figure out how they're going to move forward. And so now we find ourselves relying on a whole lot of services. And there's, I think, certainly the people that I talk to, there's a big impetus to use open source services. And I've got, I don't care. I like anything that helps me do my job better, so I don't really care about it. But there's some really cool things about open source. But the thing is now, all of a sudden, we've got all this list of all these tools and all this tooling has to come into place. And then everybody has to figure out, okay, how does that work? So I've got big services.  And then you say, yeah, but they don't work on their own. They can't operate on their own. You have to then say, okay, what about, what's it going to take in terms of SSH configuration or SSL configuration or IP tables? What is it going to be? Maven or Composer? What's going to take to run underneath those things to make them all do what they can do? And then, of course, we go a step from now and we say, okay, and how many different code bases are going to have to exist in this environment in order to be able to work. So which ones of these? Which 10 of these do you care about and is going to have to work for you and for your product to be able to deliver to your customers? And then, of course, we can also throw right into that. And then how many different versions of Linux are you going to have to support? And I know people who aren't just supporting Linux. They're supporting Linux. And four still running versions of Solaris and a couple of different versions of Unix and everything else under the sun. If you look at this and you think, well, the world got put back together again. And the thing to me that is so cool about that is that you think about the complexity of that system and I look at the complexity of that system and I think, gosh, that's quite an accomplishment. The thing is, the people in this room, that's what they do for a living. This is what we do. And so we put it back together again and we make it work. Just like we made it work when it wasn't maybe as easy to do. The thing that I like about it from my perspective from having been the sharp end of this a couple of times, what I like about it is I felt a whole lot more comfortable once I got it back together again with a reasonable set of tools that I did beforehand. So it's back to not what middle management and upper management need, but what I need to be able to sleep at night. And I have been in that position and believe me, I really appreciate what these tools could do for me. One page too far because I've got something else down here that I want to, okay. So now I want to talk a little bit about my experience having been involved in actually executing on this. And the things that I would say about it, first off my experience was that the software development team couldn't have been any happier. The software development team went from a position where they were expected to roll stuff and roll stuff in a hurry and they had a minimal amount of confidence in what the outcome was going to be. And then they got hammered when it didn't work. But at the same time they all had a fairly high expectation that it wasn't going to work. And so then they would spend their entire work cycle during their day trying to tool up to resolve discrepancies and issues that they had to deal with because they had no way to test those things appropriately to begin with. So now all of a sudden when they've got an effective DevOps environment, they couldn't be any happier because they are doing all of the same kind of testing work that they needed to do to begin with and they knew it. But now they're doing it on a system that doesn't run production and they're not putting themselves at risk and when they run something in production they got downright cocky about it. They knew the thing was going to work and that's where everybody wants to be. I got really a lot more effective at being able to help them do that because I'm in a position now where I know what the system configuration needs to be. I've gotten rid of all the ministry services that nobody knew what they were doing and then still had to maintain and really drag down what the state of the system was. The other thing was that I was increasingly confident that I had a way to abstract what we needed to run for production in a way that I could run up new services whenever I needed to. That if a system failed or if I needed to roll over the notion that the way to move forward is not to advance the existing system to build a separate set of nodes, get those nodes up and running and then swap them out. Those kinds of things, then I started to feel relatively cocky about the fact that I could keep these things running effectively. As a team, we got much more effective at delivering service, both to customers and to business in terms of doing upgrades, in terms of keeping service running effectively, and that's a pretty fantastic feeling. Then the developers and I were thinking, okay, now is when we get to take any of these ugly, unpleasant things that we know exist in the code base that we know exist in the way we've run operations in the past and we can start tearing these things apart and get things back where they belong, which of course, I'm sure all of you know, this is the point at which management jumps in and says, oh man, now we can really go fast, we're ready to go, we can do all kinds of stuff that we couldn't do before and faster, better, cheaper, just got to be a real thing and we're really feeling that we can start rolling all kinds of new stuff and you jump to light speed and all of a sudden you realize, wow, all those ugly places that I didn't get to, how's this going to bite me? How can I keep going with this? And you'll wonder what's going to happen next, okay? And so now we get into human factors engineering and of course, the whole time I'm doing this, I'm still a human factors engineer and I think about everything as a human factors engineer and that's what I do, that's what my mind is and what my understanding is and what I take into the situation is I'm thinking, if I can understand how we, both as technical people and as people in general make sense out of the world, then I can help design things, design technology that improves people's ability to respond as opposed to technology that becomes an additional burden for them to have to deal with. And so I'm going to start looking at things a little differently about what we're doing in the DevOps world. And so let's talk a little bit about human factors engineering. I'll give you a little background on that. First and foremost, it means taking a solid science-based view of how people process information. This is a very standard graphic in any kind of cognitive science, experimental psychology, human factors program and it comes from a group doing, work on human performance at the University of Michigan. David Curious has been doing this stuff for a long time, spent a lot of time working with DOD projects and they show massive gains in performance on really complex, really high-cost systems. And basically what it amounts to is you're saying that there exists out in the world some source of information, whether it's a display screen or a heads-up display in a cockpit or whatever it might be. And as a person, you've got a certain set of senses that respond to that information. Typically, it's vision and auditory senses but there's other ways that you sense things as well. They don't apply so much in computer systems but certainly they do in aviation. Once that information comes in, then your brain goes to work, your experience, your memory, the things that you've learned go to work in processing that information. Eventually, based on the requirements of whatever task you're doing, you're generating either vocal response or a motor response and that output goes back into the system. So if you think about this and you think about it in a classic aviation sense, I mean this is the standard human-in-the-loop process control, process management kind of environment. And it's really easy to think when you are the operator of a helicopter or an airplane or whatever it might be that you know that the only reason it's staying in the air is because of you doing things. Then you place yourself as a really critical central component of how things work. We sometimes kind of tend to lose that when we think about different operational environments but it's very important to be able to do that. Okay so now on with these kinds of things we can start thinking about how do we operate off of this. So the first thing that we're doing is we're designing for performance, okay. We're focusing on people as the center of the system and when we talk about the system, the system is the breadth and scope of all the things that somebody has to touch to be able to execute a task, all those things that come in. So this is a very broad environment that we're talking about. If we're in a situation where the user can't fly the plane, the user can't drive the car, the user can't effectively monitor a power grid, then that system really isn't operating, it's not functioning. So good design means a number of things but one of the first things it means is it means taking advantage of what we know about human information processing because there's going to be a person in there operating this thing. Follow up on that and this goes beyond, and I think all of us that have been involved, we hear this before but it becomes more and more critical all the time. If we're doing good design, then we need to be public and explicit about what the design's about because in the absence of that you end up with all kinds of participants in the design, everybody's got a different, everybody's looking at this thing from a different perspective and has a different set of expectations and in the lack of that public and explicit definition a couple of things happen. First off, expectations that some people have get left out of the story and the story is what helps drives how we develop and how we get our operation system up and running. The other thing that happens is that all of a sudden the person gets left out, the end user gets left out of this story and we're building things to pass unit tests and God, I love unit tests but in the end of the day if they don't pass, if stuff doesn't pass unit tests it probably won't work at all but the problem is that it's a long way from unit tests to a truly functional usable, useful system. We're set by ISO standards and I know some of the people on the team that wrote these ISO standards for human factors and the descriptions they give are effective, efficient, and satisfactory. You have to be able to demonstrate that this software is effective, efficient, and satisfactory in the hands of the person that's supposed to use it. And I get frustrated for lack of a nicer term when this becomes a checklist because that's not in there because of a checklist. Again, I know the people that wrote these standards and I know it's not a checklist item. It's a reminder that if you don't ask yourself what would it mean for somebody to be efficient in this situation? What would it mean for somebody to be effective in this situation? If you don't ask the question, number one, you don't really know what you're building in terms of a system but then the other thing about it is also you don't know how to verify the design. You don't know what to do in order to determine whether you've got it working or not. As the previous two speakers were talking, what occurred to me was what I think is an interesting little sidelight here. And that is so... In the soundcheck, I spent an awful lot of time around race cars in my life and my hearing is shot. But 34 years ago, I started taking my son to Indianapolis 500, which was a big thrill for him because he's known about it his whole life. We go into the museum at the Speedway and there's this huge line of like 15 cars that were either winning cars of the Indy 500 or cars that changed the way the cars were designed. And this was over a period of about 20 years in this one row. And I started him and went in and I walked in and I said, okay, I want you to point out how come this car won in 1952 and the car sitting next to it was a dominant car on the circuit for the next four years. And he would look at it and it's like he's gone, I don't know, it's a different paint job or something, you know. And I'm going, okay, let's back up here and let's take something very simple. Let's look at the wheels and the tires. Once we've distinguished what's different between the wheels and the tires on these two cars, then I want you to look at the brake system and then I want you to look at the shock absorber system and I want you to imagine as you can see what little you can see in these old front engine cars with big bodies on, I want you to imagine based on what you can see what's the suspension like on this thing. And all of a sudden he's starting to make very astute recognition of dramatic changes in structural components of these cars as he goes. And the thing is that when we build a system, we go in and we say, we think this is going to work. We are making a bet. We are making a bet that we are smart enough to know how to build a system that will work. And the thing I always challenge teams is when you go play cards someplace and you've got a good hand and you make a bet, they don't just let you grab the pot and walk out. You have to stay till the end of the game. You have to see whether you won or not. And you have to go say, okay, what's the criteria? How will I evaluate whether I won on this design? Because the thing is just like playing cards, it's just like driving a race car. It's one hand. It's one race. It's part of a season. You have to decide, did you win on this go round or not? Because if you didn't win, then you got to figure out what you did wrong. What was your estimate wrong? What was your expectation wrong? How come you picked the wrong shock absorbers for that car to make it win on this racetrack? And you have to be able to move forward. So the same research work that we do in figuring out how people process information, those same methods are extremely useful in being able to evaluate the effectiveness of how people perform with a piece of software, sitting in the control seat of the shuttle, whichever one it is. It's the same game. But we have to figure out how to stay in that game long enough to know whether you won or not, and then decide what the team has to do next for the next hand, for the next go round, for the next racetrack, whatever it might be. So this is the point, because as my son looked at that situation and said, you know, I'm beginning to understand the evolution of these race cars over a 20 year period. The thing we have to do is we have to start getting smart about what's the difference between something that's effective for me or not. And when we start to think about tooling systems, and I mean, it can be an IDE that we're using or it can be anything else, whatever it is, we have to look at that system and we have to ask ourselves some fundamental questions. And these are the kinds of questions that we can readily ask and we can readily imagine thinking about that help us determine which one of these cars is the right car, which one of these pieces of software is the right piece of software, what is it that I need to be able to move forward? And so the first point I have on here is that I'll be able to see what this thing does. I'll be able to look at it and go on, okay, I got the basic picture. I can see the difference between a friction shock absorber from the late 40s versus a new style hydraulic shock absorber. I ought to be able to see that they do very different things but I ought to see what they're able to do. I recognize the concepts and certainly the farther you are in as a subject matter expert, the more readily you see those concepts but then the thing to do is to pull in the person who's a junior person, pull in the person who's got a peripheral understanding of the domain. Say, you look at this, what do you think it does? What's here? How does this thing work? Anticipate the relationships. The guys in the DevOps meet up group know I'm a big puppet fan and but the thing is that if I show puppet to somebody and say, okay, when you install puppet, what are you going to have to have run underneath it to make it work right? I don't know. It runs on its own and I'm going, no, it doesn't run on its own. You've got to be able to see what's going to take to make this whole show work and then the possible outcomes I ought to be able to look at this system and say, okay, if I run this, if I run this environment, this broad system, what kind of outcomes can I manage? And again, I'll go back to puppet and the extent to which I've worked with people, when they look at puppet, they see something that will run one node and that's it. Each node is going to have puppet installed in it and that's it. The puppet will run and manage that node and I'm thinking, you've missed it. The whole power of this thing is to be able to run massive sets of nodes, not one node. And so, how do we get to that point? And so the question that I would answer, I just pulled a, certainly not picking on anybody, but I just pulled a set of icons here from the kinds of tools that we use and I'd like people, because there are ones that I'm familiar with and there's ones I'm less familiar with, but I'd like everybody to think about asking these kind of questions when they hit these tools and say to themselves, what do I feel like? Where am I at with this? And the reason I'd like you to think about that is because what I want you to do is I want you to push back on, because this is open source, because it's our development environment, because it's our DevOps community, push back on those companies and say, I wish I could see how this works a lot more readily than I do right now. I want us to start demanding those things.  I work the magic. I don't need this, because those companies don't exist anymore. Okay. Second topic here and I spent a really fun amount of time with a human factors person, David Woods from Ohio State University. David and I worked together in NASA days so many years ago. And I was doing the launch processing. He was doing failure analysis having come off of doing work on the Three Mile Island. It was really fortuitous to meet with him at that conference and talk with him about this notion of resilience, because the thing is, once we get these systems where we can look at them and I get it, I know what it does, then the next question is, okay, and how comfortable are you right now? In this broad operating space in which degradation could be very gradual and very comfortable and you go in in the morning and you say, gosh, that just isn't working really good, but this degrades at such a soft rate that I don't care if I spend the whole day because the customer will never know the difference. Or alternatively, I'm in this space where I know this is really steep and right now this doesn't look good which means in the next 10 minutes we're down. The whole shooting match is down and I need to be able to know the difference between those two spaces and I need to be able to operate on that. That's really important. The other thing I need to be able to know is I need to be able to know where on that curve I'm operating at any moment because if I'm way over here and I've got a steep hill, I don't care. But I've got to know I'm over there. So these things, these kinds of things are extremely important for us to be able to understand. How do we attack that problem? And again, working with David Woods over the years, one of my favorite things, two things that he would always say, you know, we would talk about touring to prevent failure, managing to prevent failure, and he would just laugh and he would just, it's going to fail. It's just going to fail. So you've got to deal with it. The other thing that he would say is that you need to be at the back of mission control and you need to look sideways. And if you can look out of the corner of your eye and see whether things in good shape or bad shape, then you're in good shape and that's what you need to do. Status check on this. So what's your comfort zone? What's the signs of degradation? How can I see how things are going? What are my known risks, those kinds of things? What do I need to be able to do? You need to ask those same questions. So quick summary here. First of all, remember that DevOps is adaptive behavior and Kosuke adapted and then he moved off the mark and he's doing something different and every time all this new tooling comes we're going to have to adapt again. This world still operates and relies on the expertise of the practitioners. It is not plug and play and it will not be plug and play for a while. I'm okay with that but we have to recognize that that skill level still has to be there. I would like it if these DevOps tools better represent the objects, actions, outcomes, status of these systems so that we were better able to understand what's going on. And then the last thing is don't forget resilience. Don't forget resilience. Don't forget resilience. Keep thinking about resilience. And that's it. Thank you.


Awareness of generational trends can mean the success or failure of any product line, and there is no more important generation to track than the millennials. Millennials are defined as the generation of people born between the 90s and late 2000s, after Generation X and right before the final generation. Millennials are just starting to be unable to enter the workforce and are gaining much more command over their parents' income, making them a great marketing target. Hi, I'm Clint Chinston, consultant for the Millennial Marketing Experts Group, a group of smart baby boomers that have made all the assumptions about millennials that you need to know in order to succeed. In this video, I'll be going over some simple tips and tricks to keep in mind when catering to this elusive, boxy generation. Here's tip number one. Millennials love the concept of brunch, but most don't actually know what it is. Mention it, but don't go into detail. As technology advances, more millennials are more in touch with virtual reality than actual reality. Jump on this trend and help them forget about their pathetic lives. Or go vintage. Millennials love retro things, anything to help them forget about right now. Millennials won't do anything unless it's on their smartphones. Get yourself an app and your guaranteed success. Gas stations, they're not pumping unless there's an app. Hospitals, if you're not live updating your surgery, they're not showing up. Fire extinguishers, if there's not a camera streaming all the action to Twitch, and they're going elsewhere, and your building is burning to the ground. Millennials love to say that they're in touch with nature, even though they destroy it on a daily basis. Tell them that everything is natural and organic, especially if it's not. The definitions are loose enough that it won't matter anyways. Most millennials like dogs more than people. Consider not even using people in any of your advertisements. More millennials than ever are dying. Whoever figures that one out's gonna have a heyday. More millennials than ever are engaging in paganistic rituals. Be sure to use occult symbols like branches lodged into the dirt to market your product. Millennials frontal lobes are smaller than previous generations, and as a result, they have shorter attention spans. In order to get your message out quickly and completely, simply remove all the vowels from your marketing materials.  Be sure to introduce an immediate presence of danger in any marketing strategy you present. Millennials hate birds. Please do not mention them in any of your marketing. Using these tips and tricks, you should be well on your way to pushing your wear to the worst generation to walk the earth.  Be sure to catch the next video in our series, Marketing for Minorities, but only if you want to succeed. This has been Clint Chinston, signing off. Millennials engage most with businesses that they trust. Build your brand with millennials by feeding them small, tasty treats.