everyone. Thank you for joining TechSoup Day for our special webinar, A Better Way to Find, Attract, and Engage Volunteers. Today's webinar is created to introduce a new platform that will help you harness the power of volunteers through the entire life cycle from recruitment to engaging them in activities that are actually important to your overall mission. I'm so excited to be here with you today. My name is Aretha Simons. I'm the webinar producer and I would like to introduce Kevin Wong. He's the webinar producer in turn away, Kevin. Thank you so much for being here. He's such a great help. If this is your first time here, here's how you can engage today. Somebody has already requested the closed caption, so thank you so much for doing that early. But if you need the closed caption, just press the CC button right at the bottom of your screen and we'll enable that. If we would love for you to stay on mute because it's not the webinar style. So if you would stay on mute, that would be helpful for the quality of the recording. If you have a question, use the raise your hand option at the bottom of your screen and we'll unmute you and allow you to answer the question. So I'm going to move out of the way and get ready to introduce our speaker today. This is Paul Kim. He is the co-founder of No Careers, a career fair and recruiting platform that is used by hundreds of colleges, universities, K-12 school systems, and nonprofit organizations. Paul, his resume is so extensive. He is a 25-year veteran from Wall Street and global technology media, you name it, his resume. I could go on and on about him, but I'm looking forward to learning from him today. So Paul, I'm going to go ahead and turn his over to you. Welcome. Great. Thank you, Rita. Hello, everybody. So my name is Paul Kim from No. Careers. So we're going to throw a very quick demo and intro about us and we really want to make this very informal and we did a kind of a meeting setting because I think we want people to interact and really ask us a whole bunch of questions. So maybe I'll do about 20-30 minutes because I know we're all zoomed out nowadays. So we want to make it nice and concise, really engaging, and hopefully you guys will find a ton of value out of this. So let me start sharing my screen. We're going to do a little keynote presentation kind of thing. Let's see. Oh, let me get to the beginning here. And all right, here you go. There you go. Hopefully you guys can see it. So I'm going to preface this webinar. Yes, I'm going to preface this webinar or webinar by saying that I'm the B team here. I don't normally do these things and I don't normally do demos. So FYI, if it's a little clunky, that's why. So that's me and I'm really happy to be here today. So what we're going to talk about today is a couple of things. But in a quick intro, kind of what the value prop of to use some tech language, some value probably do, do a quick demo, maybe illustrate some use cases of how we can work together pricing, which you will love because of TechSoup and Q&A. So quick intro. I've always been faulted by not talking about ourselves and me. So I'm going to do it. Although it's painful, how you don't like to hear your own voice or you don't want to talk about yourself. I'm the same way. But I'll start right. So I started. So it's like, I consider myself an ordinary American American story where our family were illegally immigrants from Korea. So we came here a long time ago. And we're just trying to make a home here and we're illegal for quite a while. And my dad was very resourceful to get a green card. But that's how we started. And we're very poor. And fast forward, we became pretty successful. And here I am. And it's because of a lot of people that helped us along the way. So as Aretha mentioned, I'm going to skip to that third one. It's like, yeah, I worked the 20 plus years on the street. I always say I'm sorry. But it's not as bad as you think. It's just, you know, it's just a place in which a lot of good people work. But I think perhaps focus on the money a little bit too much. Right. That's the best way I described it. But it does a lot of good, does a lot of bad. And perhaps if we can get to know each other, we can talk about that. But the bottom line about that is I think nonprofits can think about money in a different way. I think that's what hopefully I can also bring value to a lot of you guys doing great work and pursuing your missions. I think that the money side I can help in creative ways as well. Anyway, the second point is I've been a nonprofit board chair. I've been an executive director of nonprofit. I've been a mentor. I've been a donor. It's been fine arts organizations, organizations that cater to the development challenged. There was a fine arts was really cool. It's the biggest and the first female kind of they basically put in place and legitimate theater. It's really awesome. And I've been a major donor for universities and other nonprofits. So I've done all the above. So the point there is that I think I know soup to nuts, at least from my perspective, and I think I have a different perspective than perhaps other people, but I've done it soup to nuts. So hopefully I can empathize kind of what you're going through on the daily basis plus long term. The last thing about me is that I teach a city college here in New York. So if you don't know city college, it's really an engine for economic kind of going from working class immigrant communicates to, you know, getting to the next socioeconomic ladder. It's amazing in terms of that. And it's part of the entire community system here in New York. It services over 250,000 students. It's a huge school system, but an incredible engine for socioeconomic kind of progression. I teach there and I teach finance investing as well as social entrepreneurship and entrepreneurship, which is like really cool. So the segue to what no careers does, we started with colleges universities with career fairs and stuff like that. We've expanded to other areas, K through 12 systems trying to hire teachers and here with TechSoup servicing nonprofits. So this is sort of kind of who we serve from an institutional standpoint. And at the end of the day for people, it's really about finding your best and fulfilling work. I think that's what really I think of volunteerism is that I think that is there's a lot of opportunity here for people who are very skilled, very dedicated, want to do something meaningful and perhaps we can help with that. And there are a lot of other solutions I do this now, but hopefully you can kind of hit a certain sweet spot of what I think people are looking for. Next point is that technology is super important and we do have good tech, but it's to me it's all about people, right? At the end of the day, it's about people. Tech can help, but without the people driving it, it's really nothing. Last point here is that volunteers is just the beginning. That's a little teaser. Volunteer, we started here because I think this is where the need is right now, but I think it's really about engagement and engaging stakeholders and people to support your mission and your organization. So I think that's where we're headed long term and that includes resources as well as money. So just to kind of throw it out there, we're not going to focus on too much now because I think there's a lot to do until we get there, but just to kind of throw it out there. So it kind of like teases something in your, all right. There you go. Did I go too far? Okay. So before we go to the demo, addressing certain pain points, so I think our value add, which is kind of, I think generally speaking, if you're a non-profit, you're lacking resources. I think that's the biggest one. You're always under resource. You have so much to do and don't know how to do it. And you're always looking for resources. I think that's one. Obviously money, what we talked about. And just general support. You feel as if you're lonely a lot because you're pursuing this mission and you sometimes you feel as if like no one else is supporting you, which is, I hear that, but it's not true. So I think that's that. For scalability, I think nonprofits, you guys are the most resourceful, scrappy creative people out there in the world because you do so much with so little. And I think the institutions that are trying to support you, like let's say foundations, the grant writing process, then it gets so restrictive, right? In my opinion. So I think scalability is an issue that I think hopefully we can address by getting more people involved in your non-profit in a very authentic way. So I think that's how we get around this sort of rigidity and scalability issue. And five is sort of, yeah, same thing. You kind of feel as if people are kind of indifferent. And sometimes you lose faith in what you're doing. And that's also not true. It's just that people are people. And again, I think if we're focusing on engagement and volunteers, I think hopefully that will put more one in your sales and hopefully I can take it to the next level, right? So notice how I didn't talk about technology. Technology helps all this stuff. But I think at the end of the day, this is what we're really trying to do. And we're trying to help across the board. Again, we're a small organization ourselves are less than 10 people. So, but we're going to try to hopefully use technology, leverage technology to scale and help as many people as we can on a one-on-one basis with your organization. So let's do the demo. If I can figure out how to, my cursor disappears with this, but I'm going to try to figure out where it is. I can stop here. I think I did that correctly. So I'm going to start on the admin side. So our platform has two sides, which is admin, which is you guys. So administrators that actually can use the platform to to attract volunteers and the mobile app side, which is what users use your volunteers. So first, I'm going to go through the admin screen. It's the browser and it's all cloud-based. You have to download nothing. So if they can see it, I think I'm getting a yes. Okay. Or like, not a no. All right. So this is, we've created kind of a dummy account. So us know that careers is the non-profit just for illustration purposes. So this is the first screen that you see. And as you can tell, it's very simple. Yep. There's nothing to learn. We have no manuals. So that's how easy it is. And we'll show you, there's some tutorials that we have to how to get started. But we're going to, I'm going to, I know in a lot of these tech demos, sometimes it's like overwhelming. So I'm not going to do everything. Just kind of keep to the task at hand and kind of what we're talking about. So what we're really talking about here is that the first thing that you probably want to do when you're doing this is to create an opportunity. All right. So we're going to do that where we already did that. So this is the tech super punish. So very easy to do. All you have to do is just click this thing and you create, and I'll show you this later, but click this and boom, you just create an opportunity. You can do it in like five minutes or less. I'm going to click on this. And this is what you would fill out. So just title it, the date and date. And we're looking for talented, motivated individuals. The cool thing here, I'm going to show you some stuff that I'll show you later on the outside, but here you can pick part-time, full-time volunteer internships. And later we can add stuff like board member, right? Donor. There's a lot of categorization that we can add, but just to illustrate kind of how the database works on the back end. Here's a cool thing, which is like require kind of just share a video. When you're recruiting volunteers, you want to see what they're like first. So this platform gives you a lot of visibility on who is applying and then how best to kind of, I think, deploy their time and resources. Tags are interesting. So we follow the TechSoup kind of pedagogy in terms of how to classify nonprofits. And this is how you can classify yourself and what, so then the user can then figure out what they're interested in, right? One or more of these things. I don't know if you guys know, but TechSoup actually classifies more than 400 specific types of nonprofits. I didn't know that. But we got this down to, I think, 20. I think it's 15 to 20, which is a subcategorization. So it's, TechSoup's amazing. TechSoup is an incredible platform.  So you get to know your volunteers much better than you could in a resume or in a LinkedIn profile or what have you. We find this to be super valuable people love it. And that's it. And that's how you can just publish here. So it's super easy to just, you know, we'll create an account for you. And then you can kind of create your event. The next tab I'd like to go over. So that's the description that you end up here. I'm going to go to candidates. So we've actually created this little thing. So these are the, if they say if the volunteer on their app says, Hey, I'm interested in whatever your organization and your opportunity, then this is what you would see. So I'm going to just kind of hit on Charles. These are actually our staff. These are our people. So I'm going to hit on Charles. And this sort of, you know, give you see kind of the categories up top, right? Data is important obviously. So we can event, I can download all the data. And we, we run also by resumes as well. It's not required. But just to kind of, you know, that option is there, you can download all the resumes and click on Charles, this candidate. So as they fill in their app information, this is what you see. So you get to see what Charles is. And here as an organization, you can say, well, we like who this person is. And we can put a little comment on them. This is only what you see as an admin. So this is Charles. And this is the video profile. So think of it as a video resume. And it gives you a minute to kind of talk about yourself. So I'm going to click on this. No sound, but that's okay. Yeah. So it's really cool, right?  So that's the power of this platform. You don't have to waste time with interviews or things like that. You really get a good sense. A lot of studies have shown that as a human being, we pretty much make up our minds with the new person that we meet within three seconds. I 100% believe that, you know. So it's interesting. So these are the questions here on the bottom, what you ask on the app. And I'll show you after this showing on the app and screen what you see where Charles is actually answering specific questions on the app. So that's it. So as you can see, there's nothing to learn. And you can vet and look at candidates very easily. And what I also like to suggest is that you can use our platform as your entire volunteer management platform, because there's nothing to learn. I know some organizations use some CRM to do that, but I think it's cumbersome here. It's all visual. And it's a simple way for you to kind of keep track of all your candidates. The stats, I'm going to just hit, since we don't have that many candidates, but it kind of gives you an idea of you can keep stats. And we're developing actually this as we speak, where we're going to make this a little bit more sophisticated, but you know, you can have data, especially if you're you know, any kind of grant writing or things like that, you can download data to support whatever you're writing, right, to fundraise. So I think that is super important. The other thing I like to show you are the feeds. So this is how you can actually communicate with your base. So it's super simple to create. So this is the one that we created for just this event. So everyone who has the app can see this event. And super simple, right? You just upload a quick visual, title it, and then just use this text box, and then it's up and running, and it's published on the app. Super easy, right? Nothing to learn, right? You can manage the emails that you want to send, you can send emails as well on this platform. But I just want to point out skills here. So skills is whatever you want to put. So when you're, this is very important for filtering. So let's say you're looking for a specific type of volunteer. And since we're talking about equine therapy, you know, we just put equine there, how do you spell therapy? There it is. And I can just add it. And there it is, right? It's now not active, but if you hit this thing, it will show up as people sign up on their app, right? So as they say, oh, hi, I'm equine therapist. Boom. And now you can search on them. And you just create it on the fly, right? I'm going to delete this. But that's it. That's all I have to know. That's literally the entire platform. So super easy to do. This took years, by the way, just to give you a little background, we've been doing this now over six years. And we took a lot of lumps in developing and we're very flexible. And we make a lot of changes. We iterate a lot based on feedback, but we've narrowed it down. We realize that simple is better to more complex. But we're always looking for feedback. We make changes to the platform all the time. We don't do it annually, right? It's basically what I'm saying is that we do it very often based on feedback. So that's that. I'm going to now go to the mobile app, which is also very cool. So I'm going to share my phone. There you go. Hopefully you can see it. Yes. Good. Or absence of nos means yes. So this is a feed on the app.  And by just read more, you can read it. And so super easy, right? And these are kind of things we've done in the past. We've done sustainable models of food industry. So for those of you working like food scarcity and food equity and things like that, we know that subject a little bit. We've done a lot of career stuff as well, where we're like a co-working for entrepreneurs. And we had an amazing person, Sarah, who works at Universal Brand Director. And so anyway, so that's the feed. So you can control what your users see. I'm going to go to the far right. And if you see in the lower bottom of the screen, there's profiles. So this is again, Charles, we saw Charles. So here's how I'm going to click that first button, view video profile. And this is how Charles can, and it's super simple. You just use your own camera and you can just record it. So this is how Charles recorded the video that you just saw a few minutes ago. All right. And if you want to see his resume as well, Charles downloaded his resume. Super easy to do. I'll just show you how to add one. So if you see that plus on the upper right-hand side, you can add a resume. And I'm just going to type new resume. And you can just upload it anywhere. So it's really cool. Yeah. So everything can be done on the app. So I'm just going to go back. I'm not going to do it. All right. Back to the profile. So this is the database stuff. And you see the skill section, bilingual and client relations. And I'm going to hit that upper right-hand button with a little pencil that's edit, just to show you how the database looks like. Where I'll just go to the skills. And this is where you would pick those skills. I can see the ones that he's picked bilingual and client relations. He's clicked. So this is where the user can say, I know how to do this. And it's a whole bunch of stuff. You can feel like athletic coaching, American Sign Language, a whole bunch of stuff you can do. I just want to show that. And then you can put your own LinkedIn URL, your profile URL, and stuff like that. So for the user, it's very intuitive and very easy. So I'm going to get out of this profile thing. I'm going to show you the interview. So this is when, let's say someone, you see the upper top thing. This shows you kind of that, you know, we just saw on that first admin screen when that organization reaches out to you. This is what you see. So the interview says, hey, there's someone in this Know That Careers volunteer network that is reached out to you, that is interesting. The way you can see it is the notification, the same thing. The Know That Careers volunteer network has selected you to advance the job application process. And you can respond to it. And then I'm just going to, I'm hopping around here, but just to get back to the interview thing. So here's where you would click and then use your camera to respond to these questions. And the check means that Charles already did it. So I'm not going to go through that process. But that's how people let you know who they are. And this is how the information is kind of uploaded. I'll just go back on the feed. And so what I'm going to do now, so that's that. So that's literally it. It's super easy. I'm going to log out. Just so if someone were to download the app, just to show you what you first see. So when you first download the app, this is what you see. So you can get started or sign in. And when you get started, you can say, are you part of the curve? And I'm going to say no. And then it's a simple six step process. And this is how you sign up. So super simple. So all I have to do is just kind of download the app, both in iOS and Android. All right. So I'm going to stop sharing that. There you go. I'm going to go back. I didn't rehearse this, by the way. All right. And then good. I'm going to play again. All right. So that was a demo. And okay, some use cases. So this is a two-way street. So we were super excited to figure out how you guys are going to figure out how to use this. But a couple of examples that we've come up with, you can manage. Meaning all your existing volunteers and some nonprofits have already reached out to us, as I mentioned before. So they said, oh, this is great. I can separate my volunteers from my CRM and just use you guys for everything. So existing volunteers, just move it all over and make them fill out the profile so that you have a better handle on who you have. So I think managing is the simple, easy thing to do, especially if you have a volunteer base already. Recruit new volunteers. I think that's interesting. We're now, you have an easy way of getting people into your network. And we can help as well. We'd love to get involved in that because we work with over 300 universities. I think if you want to get a lot of young people, and recent grads at alumni, I mean, you know, obviously alumni can be young and old. So working through a university system, they're always looking for meaningful things to do. What I think is really cool are high schoolers. So I teach both college and high school students. Sometimes the high school students are more focused on the college students. So, and of course, they're motivated because they want to, you know, if they're applying for college and all that. So they're super motivated, very smart. Some of them are incredibly mature. And I think that's another interesting energy to pull from from young people who want to do a lot of good. And on the other side, retirees or someone who's a seasoned executive or professional, I think they're always looking for things to do. And there's no real platform to reach out, to do that. So hopefully we can use our alumni platform for that. But we can also be very targeted. So just use us as a resource to work with you to try to identify the pools of talent out there for volunteers. Third, engaging. So this is what I do at City College. I create projects that are super authentic and engaging. And we'd love to help you with that as well. And it's something hopefully that you find valuable. And for example, a project could be like when I showed Sarah Irby at the Unilever, who's a brand director, she was launching a new skincare line for women of color. This was about a year ago, I want to say a year, year and a half. So it was an actual brand launch from a giant consumer products company. And my high school and college students worked on it as if they were in that marketing team. So it was an incredible experience. They had interactions with Sarah, brand director, just senior, senior executive at Unilever, Amazon Amazing Experience. And that's sort of, I think, what we can do with nonprofits where we can work on authentic projects that hopefully can help you as an organization, but also pull in people who have interest in what you're doing in your mission. That's engage, create. So beyond just specifically volunteering for your organization, I think there's a lot of value that can be created. Another non-profit reach dot to us, it's a 12 step kind of addiction program. And the people that they serve also want to volunteer. So that's another thing where you can use it so that the people that you're serving can volunteer for other things. And so it's kind of a reverse thing. So that's kind of creative, I thought. And there's probably so much more that we can't even think of right now. So we just try to be creative and all that. And the bottom line here is that we love to partner in any and all. So that's that pricing super affordable because of TechSoup.  And then if you're a large organization with many tentacles, and then we'll do customized pricing, but super affordable and the value. We do charge school systems, use our platform. So there's a market price for this. And this is a fraction of what we charge, like a fraction. So that's that. And even bigger surprise, 45 day free trial. So you know, I consider the people in this webinar to be kind of beta users. So let's just say through July, let's just do a trial. Let's just get to know each other. So that's that. So that's the summary. Basically, I think we have a pretty powerful technological platform that can help you. And hopefully you can take advantage of that. And, you know, we've honed it down over time for both administrators as well as people. The second point is we don't have all the answers. And we try to be really honest about that. And but what we learned is that when we work together, we can solve problems together. And that's where the best learning happens. And the best solutions occur, and the best ideas come. And so let's let's collaborate. Let's let's work together. And final point here is like, let's let's go big. Right. I think I do appreciate that if you're kind of doing this on a day to day basis, sometimes it's easy just to get really small. And sir, just I just had to get through today. Right. So I totally appreciate that. But at the same time, you know, I think we can walk and chew gum at the same time. I think there's what we like to really help is not only on the day to day, which we'd love to help. But also let's try to change this whole thing. Because I think nonprofits are a huge aspect of society that's probably the most neglected. You know, if you're looking at like for profit government, and let's say nonprofits, it's probably the most neglected. But arguably is probably the most important. And especially when dealing with people on an everyday basis. So we love to go big and make this more engaging for just the population at large for not only human resources like volunteers and stuff, but also money and other support. So we have a big vision here, but let's just start with volunteers first. But just want to reiterate again that, you know, we do have a bigger vision and we'd love to work with you on it. All right, so I'm going to stop sharing this. Yes. Okay, so I'm ready for Q&A. Yeah, awesome, Paul. See, normally we get partners in that talk about the product, but never do a demo. So it was great to see a demo of the actual product. And there are a lot of questions here in the Q&A.  I don't know if you want to jump in at one time. I did see that Trish said, could you show how you would pull a report for volunteers that signed up for an event, as well as what Elle requested. So this email feature, let me go back to Elle's question. She said, pull a report for volunteers that signed up for an event. Just asking if you're able to do that. Yeah, absolutely. Yeah, so I'll give you some background. So we have a lot of tech scars of all the mistakes that we've made. So in terms of downloading actual information, we do it all Excel spreadsheet. So I showed you some buttons and some of the screens. So anything that's collected data-wise, you can hit that download button, and it's done in a nice Excel spreadsheet. So yes, and the reason why we did that is before we try to create what's called APIs, application program interfaces. And in the effort to automate and make simple, we made it more complex. And we found that dumping in an Excel spreadsheet, then you can take that and do whatever you want. You can put it into grants, so you can use that information to upload it to some other software. So yes, click the button, it goes Excel spreadsheet, plus you have that screen on the cloud platform as well, so you can see it visually if you don't want to download it. Okay. And this was Elle's question. Can you talk more about the email feature? We currently use a platform that sends automated email to volunteer to help track the to-dos before orientation. And it's one of the main things I need in a new platform, so the email feature. Yeah, yeah, super easy. So whoever has signed up in that app and then connected to you because they're connected to you basically because you're choosing you as the organization, then you can send us unlimited messages. So it goes to the mobile app itself as a notification, which I think you saw, as well as an email as well. So absolutely. And we try to make it super simple. It's just like literally title and then body of the text and then send. Okay. Awesome. Magma said, regarding recruitment, can we set some filters on who can access it? For example, recruiting volunteers just from among employees of a certain company? Yeah, we had that issue with universities where university administrators just want their students to sign up and they want to put a kind of a restriction. The difficulty is then that how do we do that? And then before the school administrators just to get an illustration of this, an example of this, they said, well, only with our .edu email can people register, but the Geordia students used email. So we convinced them, don't worry about it. So the filtering is more where you share that email. Let's say you want to recruit, send an email to recruit volunteers. Unless you want to send it to a certain company, that is good enough. No one's going to come in and cheat. In other words, no other organization and say, oh, I'm going to pretend to be in this. The fraud is zero. Almost nobody does it. And it's important because you don't want to be restrictive. The more technological filters you put, the more people struggle with it. Because then, oh, I don't want to use my working email. I want to use my personal email. And we've gone through, those are one of the scars that we have. It causes so many problems. And now you have to deal with it. And then it just takes away from what you're doing. So our advice is keep it simple. Share that. Hey, I want this app to volunteer for us. Share that. Keep that discrete. And then the people you come from that, then you can see how they sign up. And then as an admin, then you can filter. So I would say leave the gate open, and then do the filtering on your end. That's my advice. Excellent. And Debbie says, is there a way to track clearances and licenses? Oh, yes. So in that skill section that you saw, you can create unlimited. So you can say whatever we had won in which it was transporting people who weren't mobile. And you have to have certain safety licenses. So you can create as many customized skills as you want. And then that could be part of the requirements where, hey, you have to have this license or this certification. And then you can filter according to that. But it's totally flexible. Okay, this may be a top secret answer, but Nikki wanted to know the total number of apps downloaded this past year. Can you share that? Oh, my goodness. I don't know. If I were to take a guess, however, I would say probably thousands. And I do sort of know this throughout what we've done. Keep in mind we mostly serve colleges and institutions and things like that, including teachers, I would say by tens of thousands. Yeah, so decent scale. So maybe the question is, is this scalable? Absolutely. On the back end, we use a very common thing. We use AWS. And it's, I don't know if you know how AWS works, but you can scale up and scale down. So it's very scalable. And we can do it kind of on the fly. Nice. Okay. Tom wanted to know, can you define small, medium and large entity size? This may be the pricing when you talk about the pricing. Yeah, yeah. So we follow a TechSoup definition. I forget now. I should know. But it's your total budget. I know TechSoup collects that. So I forget the number, but small, I believe it's less than 50,000 annual. I don't know. I don't want to say. But I don't know. Maybe Gail can tell us, Gail is in here or Jacqueline, do you know? I know the large organization, we do have orgs over a million dollars and then there are some budgets under a million, but it breaks it down as well beyond that. So if anybody else knows, you can chime in. I can probably answer that, but can you repeat the question? He wanted to know what's considered small, medium or large for the pricing? Oh, well, I can't answer for, you know, every company makes that call differently. You know, I have been, had the pleasure of being part of TechSoup since 2001. And so I have seen that evolve over the universe. I can tell you, when you look at our own database globally of a million plus nonprofits, that the vast majority have budgets below a million dollars. And so every time I talk to any company, they, I ask them, what do you consider small, medium and large? Because I have yet to find anybody that has exactly the same answer. I would tend to say, you know, we have people in the database that have no budget and they run entirely on a voluntary basis. And so, you know, I would say really it depends upon how you're wanting to slice and dice that. But, you know, if I were going to give you my personal answer, I would say anybody with a budget of a quarter million and below would be considered small. And anybody with a budget of 10 million and above would be massive. And everybody in between, you can kind of slice and dice that wherever you want. Does that help at all? Oh, absolutely. Yeah, I was just saying that we follow TechSoup's definition. And yeah, I agree. I think my, my, my, from what I remember months ago, another purpose, I think the vast, vast majority are small, medium, with more the small. Oh, yeah.  And if you're looking at like a half million and below, you know, that is perhaps, you know, about 60% of our database.  Okay, absolutely.  This is a Zoom meeting. So remember at the beginning, I said you can unmute yourself, use the raise your hand button because I feel like I'm doing all the talking. We want to hear your voice. If you want to ask your question, feel free to use the raise your hand option. So we all talk over each other. Delay, Delayna. Thank you. No problem. Yeah, I just had a really quick question for Paul. How many like volunteer users do you have? Or if you don't use a user, excuse me, like a user base, how many, how much traffic do you have on the website? Kind of per day, I guess. Oh, we're very event based. So our daytime focus, you know, our day job is to run events for universities for a very short period of time. So it'd be like a virtual career fair that lasts about two weeks. But up to two weeks, a lot of the events, a lot of activities within one or two days, right? It's really early on. So we don't have a, it's not like a general website. And we're not like a, you know, consumer website, we're very specific application. But when it's, when it's heavy, it's like, I would say in terms of queries to the database, it's, it could be tens of thousands of interactions with the database. Okay, awesome. Yeah, really awesome. Thank you. And again, we scale it according to what we see as the, just awesome. So I know there are questions in the chat room, feel free to use the raise your hand option, or you can just do your hand like this and I can see you so you can ask your question live. And that way sometimes when I'm reading it, I may be reading it incorrectly and you're not voting that way. It's like texting a message. So feel free to use the raise your hand option to ask your question. Ulta, are you trying to unmute yourself? Okay, there you go. I was just wondering if you have any way to have sponsors for small organizations that can't afford $200 even to take advantage of your system. Oh, that's a great idea. I'm going to write this, I've been writing notes, but I'm going to write this down where, yeah, absolutely. So back that's to the money side, which I think it's, it's critical to have that conversation, you know, in conjunction with volunteers. And me how at Texas always admonishes me, don't just talk about volunteers, right? So I just want before I start to just take me house advice. Sorry, great, that it's this could be used for interns, full time. And so there's it's wider than the volunteers. But to stick with this, the sponsorship, absolutely, because we, we do have access to a lot of people who do support nonprofits. So I'm sure we can create a fund that if we, if we have enough critical mass, so I think a lot of it's, you know, chicken and the egg, I think if we get a lot of critical mass, people understand what we're trying to do on this platform and partnership with TechSoup, I'm sure we can get funders to have a fund that can make this free of charge, especially for small nonprofits. I asked that because I got the feeling in the chat that many of us are in 100% volunteer situations. We don't have big budgets. I mean, you're not talking, we're not talking quarter of a million. I mean, we're not even talking 50,000. And we're talking budgets under 10,000 if we're lucky. So we're just in a different ballgame than I think you're, you're thinking of even with the pricing and scaling that TechSoup may use. So that's why I throw it out there. I think it's a great idea. I think it's a great idea to get other people to look at what we're doing on a volunteer platform. And I'm sure there's money there to support this kind of, this application. Remember who gave you the idea? I'll be back. I'll remember. Okay, lots of hands raised. Tish B, anything I'll meet you so please. Yeah, I just wanted to make sure I understand because I got confused about one of the last discussions. So we, as a nonprofit, if you signed up for this, for volunteer recruiting, would we have our own login that would store our volunteer data only for our access versus being available to everybody that's a part of the program? Oh, yeah. Sorry for the confusion. Yeah. So this will work like any other account. So it is your account, you have a discrete login, the way we do it on the database just to get the specific is that you would sign in, you would be the administrator, you create the account, and then you have, that's all your data, your data is yours. And you would use our platform to interact with your volunteers. So that's absolutely how it works. This is not like LinkedIn, right? It's not shared, unless you want to. Okay. All right. Thank you very much. Thank you. Great question. Adrienne, please. Hi, I came in late. So if I'm asking the wrong question, I apologize. So I use so many, so many tools. And I'm always looking at it, does a tool have integration with certain things like I use, I don't use Salesforce anymore, but I use things like project management software, Monday, sauna, you know, look at whatever it is. I'm always looking for tools that can integrate into other systems that, so that I don't have, and I have right now, over 200 tabs open, because I can't get them down. I know, it's clearly becoming a disorder. Also, how can we, is it something where you integrate with some other system that we can utilize it and pull data? But again, I came in late, so I don't know everything about it and see the demo that way. Yeah, great question. So we had, those are more scars that we've had over the years and trying to do this as well and trying to create these APIs, right, to connect to other platforms. And we did a bunch of that, maybe like with LinkedIn, for example, to make the signup process easier, right, to integrate with your LinkedIn. What we've noticed is that, I don't know if you guys know, but tech companies do not like that. And so oftentimes, they change things up on you and we've noticed that. So they don't play nice with other platforms. So when we try these APIs, let's say it works for like three months and then they change something on their end and then you're always struggling, and then it just created a whole mess. So the short answer is we stopped that, because it was just too cumbersome and it wasn't that useful. So yeah, if you're looking for integration, I don't think we're very good at that. I don't, philosophically, we don't believe in that as well, because then these other, you know, the software platforms that you meant, that you discussed, they're big companies that want to control everything. Yes. So we kind of stay away from that. What hopefully what we try to create is hopefully people like you where you're overwhelmed, you don't want to learn another thing. The integration is maybe causes more complication than, you know, creates more problems than it solves or, you know, two steps forward, three steps back kind of thing. So we want to create this very dedicated platform that's super easy to use. And hopefully you can use it for different things as well. But the short answer is, you know, we try to stay away from this integration. At least it doesn't work for us. Thank you for your question. Hi, Vanessa, you can all meet yourself. Okay, Ed, you can all meet yourself. Yes, ma'am. Can you guys hear me? Yes, sir. All right, Paul, super neat idea you have working here. Quick question, can you communicate with your constituents by SMS through text or is it exclusively through email? Great question. So it is through the app and email. If you want SMS, all their info is there, so you can do it yourself. But we've been looking into that. So there's a platform called Twilio. You can use that. They make SMS interactions really easy. So we've been toying with that. But it's another complication that we think that if you want to do that, then do it yourself. We don't need to reinvent the wheel. The wheel is fine. So that's another technological philosophy thing that we've said. You know what? We probably don't need to do it because then why? That's smart because it keeps it simple. Thank you. Can you tell us a little bit about your data security and give me some example of working with high school students? We work with a system. We work largely with kids. And it's tough anymore, especially with kids. You have to have so many people in the room at one time. Who do you want communicating with? Or am I overcomplicating it for you? Doug, share your experience, please. Thank you. Definitely. Yeah, data security is big. So our database is called MongoDB. It's very widely used and very secure and things like that. So we do try to stay up on top of it. So that's the good thing about what we do is that nothing is really proprietary or confidential. So it's nothing that you can't see on our platform that you can't get on LinkedIn. So yes, I hear the data integrity issue and their security issue. We definitely are on top of it. However, this is not HIPAA information. So I think we tend to be good. I think the only issue is that if the nonprofit is doing some sensitive work and you don't want to be, let's say, for example, it's like cancer, helping families with cancer, and you don't want anyone to know. I think that's where we come. I think that's where it gets really sensitive. So hopefully we're on top of it. I'd like to think we're good at it. But what we found is that the hacking is not, they can't hack into a database freely. The hacking usually occurs when the user voluntarily gives the information, phishing attacks and things like that. So that's hard to stop because then how do you manage like user when someone's trying to trick the user? But from a database perspective, I think we're pretty good. High school question, great question. It is tough. The way I handled it was with the New York City. I don't know if you guys based New York City. New York City is a weird place. Wonderful. I've been here for 32 years plus. Wonderful. But the New York City public school system is the biggest in the country, about something million students. I want to say 1.5 million students. That's bigger than some states. So incredibly broad. I've worked with one division within the high school and the superintendent was amazing. The whole team was super flexible. And the way we handled that issue was just virtually. And of course, this was during the pandemic as well, although we could have met in person. But so what I try to do is create more projects that could be done virtually. And kids now they're just like fish to water, right? They're really good at that. But I was thinking as this evolves and as things loosen up, which New York City will in the fall is pretty much open, where I was thinking of them, we can have an event at a school. And then my program dealt with other high schools. So it was more than one. So I was thinking where we could have that physical presence in a school and of course have administrators there. It's basically like a class and then have the other schools and their students then kind of link and use virtual platforms. So I guess my simple answer is that I think using scale to create broad engagement is how we've handled it. We haven't done anything on a micro scale, like one on one, things like that. But we'd love to learn more about your what you were thinking, and then we can maybe brainstorm and figure out a way to kind of get this done. Paul, can you put your information in the in the chat? We have time for one more question. I saw the other person dropped off. So we have just time for one more question. And that is Angela, who has her hand raised. Go ahead, unmute yourself, Angela. Did we lose you, Angela? No. Hi, everyone. So I just want to ask, I'm some from South Africa. Would I be able to join or register to use your app as well? Oh my god, I do not have an answer for that. I'll see if our app is available in South Africa. I actually don't know. We do have some international use. I know Canadian and UK and I forget one other European country. I know they could use it. But I will look into that. I don't know what the app situation is in South Africa. But I get an answer for you. Well, thank you all for joining the webinar. I really love the demo section because we rarely get demos. So I really appreciate you, Paul, taking the time to do the demo of how the product works.  There's thumbs up right in the chapter one takeaway that you got from this webinar. Dorianne said, is there a way we can track volunteer hours? That was a very good question. Ooh, let me think about that. We can create an input where it has to be self-reported, obviously. Well, the volunteer can be done. It can be done. We'll have put some work into it. It doesn't require much work. But the volunteer can track some kind of on their app and then voluntarily show that. And then that data will then go to you. That's possible. Okay, awesome. Great question. Okay, Carmen, it's your lucky day. It's your lucky day. I'm going to let you ask your question. Go ahead and unmute yourself. Hi, Carmen. Maybe she's having trouble unmuting herself. Okay, I think we lost Carmen. Thank you guys. They're putting the thank yous in the chat room. Thank you, Paul, for being here. Thank you for those who in the background. Kevin Wong, thank you, Gail, for always being here. Jackie was here. From TechSoup, thank you all for being here. Listen, I always tell you, as you're taking care of everybody else, please, please, please make time to take care of yourself. Have a great day, everybody. See you next time. Thank you. Bye-bye.


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