The Clyde Beatty Show. The world's greatest wild animal trainer Clyde Beatty with an exciting adventure from his brilliant career. The circus means thrills, excitement, snarling jungle beasts. The circus means fun for young folks and old. But under the big top you see only a part of the story. The real drama comes behind the scenes where 500 people live as one family. Where Clyde Beatty constantly risks death in the most dangerous act on earth. This master of the big cast has journeyed to Africa and India hunting down his beasts in their native jungle. All of this is part of the Clyde Beatty story. This one he calls Tiger Escape. Of all the battles against man-killing wild animals I've fought, the weirdest and worst took place in a crazy tangled, half-lit, scaffolding and raw concrete jungle that looked like an artist's drawing of the surface of the moon. I didn't know it, but that battle and injuring my life, my wife's and the lives of several hundred people was already in the making a week earlier at my training quarters in Peru, Indiana. I was in the training case with Gracie, a 600-pound Tigris I was breaking into the act. Harriet, my wife, was watching from outside the bars with Jim Berkholder who was promoting some of my appearances in the Midwest. And Jake Lacey, a rust about new to the show. All right Gracie, up on the pedestal now. Back, back Gracie, get back there. All right now, up on the pedestal, up, up. Bad ox girl, now hold your place till I signal you to come down. You'll be a show cat, yes Gracie. Jake. Yeah, you want me? Hand me another revolver in through the bars. I've used up all the blanks in this one. Sure, okay Mr. Beatty. Here come you. Thanks Harriet, here you go. Here Jake, here's the gun. Okay Mrs. Beatty. Well, what do you think of Gracie Berkholder? Well does that tiger just stay put up there on that platform now Beatty? Ah, sometimes she does. Well, believe me, why golly if the public could get up this close to the cage and see how doggone dangerous your stunt is. Ah, then we'd get better crowds here in the middle west. Is that it Berkholder? We're not exactly losing money. Well, we're not making as much as we could. Good, in fact of you. Look out. Jake, my revolver! Kill! Come on! Right, what's the matter with you? The revolver Jake handed me was empty. No blanks to fire and break the charge of the Tigris. I pended off Gracie's first lunge with a kitchen chair in my hand but the attack smashed the chair and left me weaponless. My back to the bars of the cage the Tigris crouched in front of me. We return to the story of Tiger Escape in a moment. Here is Clyde Beatty. Gracie, my 600 pound Tigris had cornered me against the bars of the training cage. The unloaded revolver Jake Lacey had handed in through the bars was useless. Jake and Berkholder stood frozen, unable to move. But my wife Harriet came up cautiously in order not to prompt Gracie's charge until she stood just behind me outside the bars. I'm right behind you Clyde. All right Harriet, take the long pole from the equipment rack and stick it in through the bars. Try to drive her off to the left. I've got the pole Clyde. It may give me time to get to the safety cage. Are you sure? It's the best chance. Ready? I'm ready. All right. As Harriet jabbed at the Tigris through the cage bars with the pole I ducked the five or six feet to the safety cage door at the right. The distraction of the pole served its purpose. Gracie whirled and sprang as I moved but she was too late. I crossed the safety cage, went out through the second steel door and I was out of line. I'm glad that was clear. Sure was. Stay outside now, she calms down. Oh boy, was that something to watch. Say Betty, you almost made the headlines. Wild animal trainer Claude by Tiger. Yeah. And it might have helped out at the box office, Bert Colby. Jacob. Yeah, Mr. Beatty. You handed me the empty revolver. The same one I passed out of the cage. Now how did that happen? I guess I must have been well mixed up. It happens certain. But that revolver you have in your hand, it's loaded with blanks, isn't it? Yeah. Yeah, it is. And there's no reason you couldn't have handed me that one. It wasn't Jake's first mistake, but he'd come to the show after being out of work for a long time. He kept to himself and was hardly what you'd call friendly, but he was a hard worker and so I warned him and let him off. Everything went well until a week later when we reached Detroit. Against my better judgment, I quartered my big cat animals in the basement of the Shrine Temple in downtown Detroit. We were to put on the show in the first floor auditorium of the temple the next day. It was when I was making my final rounds with Harry Anders, my night watchman about 10 o'clock of what was to be one of the worst nights of my life that I noticed something. Harry. Yes, Mr. Beatty? Harry, come on over here a minute. Something wrong, Mr. Beatty? Look here. Here along the bottom of Gracie's cage. Why, she's been clawing at the wood. These bars sink into the wooden frame of her shifting cage pretty deep, but they might be loosened if she worked hard enough. But Mr. Beatty, tigers don't usually... They don't usually try to get out, I know. But it looks like Gracie's an exception. I'm glad our hotel is so near the Shrine Temple. And you seem so preoccupied. I'm sorry, honey. Are you tired, dear? I guess I am. I just hadn't thought about it. Oh, maybe we'd better go up to our room and turn in. It'll be a long day tomorrow. Uh, Harriet, wait for me over by the elevators, will you? I'll get the key, and I want to check something before we go. All right, sir. Good evening, Mr. Beatty.  Uh, yeah. Clerk, the hotel switchboard's open all night, isn't it? Oh, yes, sir. Here's your key, sir. Thanks. You mind if I use the phone there at the end of the desk? Go right ahead, Mr. Beatty. Thanks. Uh, get me the Shrine Temple, please. Hello, Shrine Operator. This is Clyde Beatty at the Fort Wayne Hotel, Elmwood 64222. That's right. Will you make a note of the number in case you have to reach me? Now, do you have a basement extension there in the Shrine? Would you ring it for me, please? I talked to Harry Anders, my night watchman, and gave him my hotel number. The basement extension at the Shrine was only a few feet from his post, so he'd be able to reach me in a matter of seconds if anything did go wrong. I couldn't really explain the strong sense of uneasiness I felt. Clyde, you know there's really nothing to worry about. I guess there isn't. Come on. I'll ring for the elevator. A good night's sleep is all you need. But hello, Burkholder. I didn't know you were in Detroit. I just got in. Good evening, Mrs. Beatty. Oh, hello. Beatty, I'm doggone glad I found you. This impending blizzard has kept advanced sales way down. Way down. Mr. Burkholder, couldn't you talk about it with Clyde tomorrow? He's got to be up early to set the new act at the Shrine temple. And with two performances scheduled... Sure, sure, I understand. Only I'm worried, frankly, about all I've invested in promotion. It's just darn blizzard. I guess there's nothing we can do about that, is there, Burkholder? Well, as a matter of fact, Beatty, I've got an idea. I'll make it quick, Mrs. Beatty. I know you two want to turn in. Well, all right. What's your idea, Burkholder? It's this. Now don't jump at me, Beatty. I stand to lose money the way the advanced box office sales are lagging.  And I'm thinking of my own skin. And yours too. Well, go on. Go on. What's your idea? Well, so far the box office won't even cover the cost of putting on the production. The way the contracts are drawn up, there's a loophole. We could cancel if you got sick. I mean, well, if you were laid up and couldn't go on. Not a chance. Well, think it over, Beatty. There's nothing to think over. Good night, Burkholder. Good night, my dear sleep well. Hello? Mr. Beatty? Yeah? Mr. Beatty, this is a desk clerk. Well, what's the matter? From the Shrine Temple. Sells all your lines, the tigers were loose over there. There was about as much chance all my big cats were loose in the Shrine Temple as that the temple itself had sunk underground. But Harry Anders wouldn't have deserted his post without good reason. I rushed into my clothes, left Harriet still dressing and got down to the lobby of our hotel in about three minutes. Mr. Beatty? All right, Harry. What is it? What's happened? It's Gracie, the big tiger. She's out of her cave. Gracie's out? Yeah. All right, come on then. Let's go. You can tell me what happened on the way over. You see, Mr. Beatty? Just like I said, Gracie's gone. She shoved out between her eyes. Look how they've been. I was sitting right over there on my stool and I heard something. And when I looked over, she was pushing her way out. Why didn't you phone me as I told you to? I couldn't from down here because she was loose. But I ran. When I got upstairs, the operator wasn't on duty. So you ran to my hotel. All right. Harry, get me that stool of yours. Yes, Mr. Beatty. He'll have to do for a weapon. There's no time to look for anything better. Gracie's gone up those stairs over there and there are more than 200 people asleep in the rooms on the floors above us. Harry. Yes, Mr. Beatty? Look here. Look at these marks around the base of Gracie's bar. Where she's clawed the wood, Mr. Beatty? No. Look how smooth and regular the cuts in the wood are. These cuts were made by a knife, Harry, or a chisel. Here is an important message. And now, back to Tiger Escape. With a 600-pound tiger loose somewhere in Detroit Shrine Temple where more than 200 defenseless guests were peacefully asleep, I didn't have much time to think even of the fact that a human hand had cut the wood around the base of Gracie's cage and helped her escape. I asked Harry Anders the night watchman a few questions, but he swore he knew nothing. So I sent him to round up the men. I'd reached the fifth, the top floor of the Shrine Temple when Harry had caught up with me. You haven't found her yet, God? Oh, thank heaven. Thank heaven? What do you mean? That she must be up here, Harry, at above the sleeping rooms. You mean in the dark? In there? This stairway's a fire stairs. I've checked every floor from the basement up here to the fifth. All the other landings have one-way doors. One-way doors? This stairway's insulated against fire. The doors that the landings open into it. But the doors won't open from this stairwell into the temple proper. That stood us in luck. Oh, well, you mean Gracie had to come up here right to the top? As if she'd been in the runway chute to the big performing cage in the show. And in there, Clyde, what is it in there? It seems to be some kind of a big, unfinished room. Look, you can see through the doorway in the light from the landing here. Skaffolding, crates, barrels... Clyde, Clyde, you're not going in there in the dark after Gracie with just that frimsy canvas stool for protection. Just to be absolutely sure she's in there. I don't want to drive her back to the basement yet, not till the men are ready to cage her. I walked in in the dark, leaving Harry it protected behind the door that opened outward into the landing. I didn't have a flashlight. There was just the light from the open doorway in a long oval, my shadow in the middle of it. I saw that I was in the unfinished swimming pool of the club. In the light that spread out from the door there were tumbled concrete blocks, timbers, porcelain objects and beyond the light, blackness in which Gracie the Tigress was hiding. Gracie! Gracie! Gracie! Gracie! Gracie! Then I knew she was in there. All right, Harriet, help me get this 2x4 across the door to barricade it. All right, cut. This will keep her inside in the swimming pool room at least till the men in the basement are organized to cage her when I drive her down. Harry, how many men did you manage to round up? Three, Mr. Beatty. Morgan and Ames are getting the canvas wall from the equipment locker. I want the canvas wall stretched along there from the stair bottom to that utility cage there. Yes, sir. And when I drive Gracie down from the top floor I want you and Ames to handle the canvas wall. Morgan and you said you'd round it up a third man. Jake, Gracie, over there. I bumped into him upstairs in the lobby as soon as I went up. Upstairs in the lobby? Yeah, just a minute, Harry. Jake, what were you doing in the lobby at this hour, 3 o'clock in the morning? I don't sleep well, Mr. Beatty. Is that your answer? It's the truth. All right, go help Morgan and Ames bring in the canvas wall. Okay. Harry? Yes, Mr. Beatty? While you were on duty tonight, somebody cut away the wood around the base of the bars at Gracie's cage. Now, how could that have happened without you seeing it? Well, I didn't tell you, Mr. Beatty, but now I see it's important. Well, go on. The phone rang. The extension here in the basement. It was a shrine temple operator and he said... He? Yeah, it was a man's voice. He said he was the shrine temple operator and that you were upstairs in the lobby and wanted to see me right away. But when I went up, there wasn't anyone there. And right after you got back down here was when Gracie escaped. Yes. When you tried to phone me to tell me she'd escaped, the shrine operator wasn't on duty. Say, Mr. Beatty, I hadn't thought about that. That could mean it wasn't the operator that called me at all. It certainly could, Harry. All right, here come the men. Don't say anything more about it right now. While the men readied the canvas wall and utility cage in the basement, I went back up to the fifth floor. Harriet still guarded the barricaded door behind which Gracie hid, somewhere in the jumbled dark of the unfinished shrine temple swimming pool. Well, at least you have a flashlight in the stronger chair now, Clyde. When I open the door and go in, Harriet, you get behind the door and see that it stays wide open. Yes. All right, Clyde. I checked all the landing doors to the corridors on my way up from the basement and they're all securely closed. So when I get Gracie out here under the top landing, I can drive her right straight down to the basement as if down a tunnel. Clyde, I wish you didn't have to go in there. You and me both, honey. Now come on. Help me get the planks away from this door. I've been looking for the lights. I just found the wire ends. The lights haven't been installed in here yet. Then be careful, Clyde. I have the flashlight. Gracie? Gracie? I heard a slight sound somewhere to my right. The slight movement of the Tigris stirring as she heard her name. I swung my flashlight beam back and forth but all I saw were the piles of materials, the raw pit of the unfinished pool. Gracie? Then she responded and when my light played on the place of the sound, I saw two green answering flashes, her eyes. Gracie? Come out of there. Come on. I ran toward her and then she left her hiding in charge. Her paws flitted the kitchen chair in my left hand and as the forces of low knocked me half around, the flashlight flew from my right hand and smashed on the country. Then the thin light from the doorway I could see the green points of Gracie's eyes ten or twelve feet in front of me. Come on. Come on. We'll follow her down the stairs now. Keep her flight behind. She has to go straight to the basement. All right, Clyde. You're shaky? You just got back behind the door in time. I know. I know this. But I was so scared. You were alone in there with her in the dark. Come on, Harriet. Hurry. Who is that? What? It's Berkholder. He's gotten into the stairs somehow. Gracie's crouched on the landing. Now listen, Berkholder. Don't say anything. Don't make a sound, but just start moving backwards down the stairs slowly. Harriet. We've got to go closer. Keep her attention while Berkholder gets away. She's back in town. She's confused. She broke the door open. She's in the corner. Come on. Where is she? The car is empty. She must have gotten into her room. There are people sleeping in those rooms. My gosh, baby. I never thought she could get through one of those doors. I didn't think she'd get into the room. What do you mean, Berkholder? You didn't think. I mean just now, just a minute ago. What do you mean, Berkholder? Sir, just one... You get into the first room that's open, Berkholder. Can you go with them, Harriet? I want the corridor clear while I round up Gracie. The room in which I found Gracie hiding was luckily unused. After snarling at me for a minute or two, she turned and padded out and back up the corridor to the stairs to the basement. The strangeness and unfamiliarity of her adventure had taken the fight out of her. We caged her without difficulty. Berkholder came down to the basement with Harriet after it was all over. Harriet, wait for me in the lobby, will you? I'll be right up. All right, dear. Berkholder. Yes? Berkholder, you're staying at the Fort Wayne Hotel, not the Shrine Temple. I just wonder how it happens that you're over here at a quarter to four in the morning. Well, the hotel clerk phoned my room. He knew I was connected with a wild animal. Did he? Not connected with the Detroit engagement. No, but Harriet. You want me, Mr. Bailey? Give me a minute. Yes, Mr. Bailey. Harriet, I want you to listen to a voice. What's that, Mr. Bailey? Mr. Berkholder's voice. Say something, Berkholder. Go ahead. Harriet is my night watchman, you see, and you two have never met. But I'm pretty sure Harriet will recognize your voice. It won't sound very different from the way it sounds on the telephone. Well, Berkholder? Well, Berkholder? Berkholder hoped to gain by letting Gracie lose pride. Oh, I guess I gave him the idea myself. Who are you to? Well, he visited training quarters a week ago, remember? When Jake Lacey got mixed up and handed me the empty revolver, Gracie almost got to me. Well, Berkholder said something about my almost-making-the-headlines wild animal trainer clawed by tigers. I said that that might help at the box office. So he got the idea of causing a tiger escape for the publicity. He thought it would stimulate business for our next engagement. Berkholder won't get anything out of it. I'll see to it that he never makes another penny in circus business. Just to think of that opportunist and dangering hundreds of people, he must have been out of his mind. Honey, are you asleep? Oh, what is it now? I don't know. Hello? You wanted to be wick and early to go over to the Shrine Temple and set up your circus, Mr. Beezy. It's 5 p.m., sir. Oh, thanks. What is it, Clyde? Another day, Harriet, that's all. Just another dull day in the life of a wild animal trainer. Who ends our story? Tiger escape. But Clyde Beatty will return in a moment to tell you of his next adventure. In the next episode of the Clyde Beatty Show, we dramatize a strange and unexplainable incident that occurred in Monrovia on the west coast of Africa. This is the story of the juju stones. Very, very good stuff here, Harry. Thank you, Clyde. All right. Not just nothing. Do you think that witch doctor, Hezekiah, is responsible for the juju stones that are flying in people? I don't know. Hezekiah has no arms, so he couldn't throw them himself. I don't know. I thought he was a pretty dignified old guy. Clyde, the leopard. What's up with him? Something's upsetting him. Clyde! A juju stone. Get a flashlight and follow, Harriet. I'm going to see if I can find who threw that. It's a flashlight. Did you see anybody? No. But whoever threw the stone passed by the cages. That must be what upset the leopard. If anybody did pass by the cages, Clyde. Manny, now, don't let this country get you. But you ran out right after the stone broke the window. And you didn't see anyone. Well, somebody with a good wing could have thrown it from a distance and ducked out of sight. Hey, wait a minute. What Clyde? My flashlight being picked up movement over there by the elephant compound. Come on. Careful. Africa is a dark and mysterious country. In our next episode, I'll tell you how Harriet and I found ourselves involved in ancient superstition. All stories are based upon incidents in the career of the world-famous Clyde Beatty and the Clyde Beatty Circus. The Clyde Beatty Show is produced by Shirley Thomas. Tiger Escape was written by Roy Williams. All names used were fictional and any resemblance to persons living or dead is purely coincidental. This is a Commodore production.


What type of government? The children to go to school hungry.  We want a school system that is fully funded. We want every child to have full bellies, the shelter that they deserve and we want to return joy and happiness to our classroom. I need to be out here today to fight for a raise. I need to be out here today to fight for manageable workloads and to show the government and universities that we are tired of being ignored.  We've got a conservative government who doesn't believe in democracy. We've got a conservative government who says, well, you've got the worst anti trade union legislation. You've got a hit and arbitrary 50% threshold, which none of them have to to get elected. Oh, you've hit the threshold.  Right. What we're now going to do is attack your rights even more. But through this type of action, the way to deal with them thresholds, the way to deal with them is to tell them you action in defence of their wages, hungry. What type of government thinks it's okay for beds? What type of government thinks it's okay for people to do more? We're out on strike over pay equality, pay pensions against casualisation, but we're alongside other trade unionists today. Today is a national day for the right to strike. The trade union movement in this country began by fighting to be able to strike. And this government has tried to reverse the gains that have been made for over 200 years in the democratic freedoms that trade unionists have. So that's why today civil servants, teachers, train drivers and university staff here are out together protesting for the right to strike, as well as the demands that they have over the across the living crisis and for a decent fair aid and a fair pay pension. I'm picking today because working conditions for PGRs and for wider staff are becoming untenable. I've been worked towards an academic career for years now and it's looking increasingly like I won't be able to sustain myself within the sector because working conditions is becoming too bad. They thought that they could continue their programme at pay cuts, of funding erosion, of privatisation and guess what? We're going to stand together now and through more disputes and say no, we're not going to be poor anymore. Our schools are going to have funding, our children, our children are going to have what they deserve. Over the past decade, our pay has been cut by 24%. Our per people funding is below 2010 levels. Our schools have been cut to the bone, but we know it's also a deeper expression of anger. We're angry at a narrow curriculum, a ruthless inspectorate in Ofsted and we're angry at seeing rocketing levels of child poverty every day in our classroom. Because we don't just want bread, we want roses too. We want a school system that is fully funded. We want every child to have full bellies, the shelter that they deserve and we want to return joy and happiness to our classroom. So let's stand strong and together with doctors and nurses and railway workers and civil servants and teachers and firefighters, we can build a society where everybody and every child can flourish. I need to be out here today to fight for a raise. I need to be out here today to fight for manageable workloads and to show the government and universities that we are tired of being ignored. We're out here to fight for our right to strike and to prove to UCEA, Rishi Sunak and the entire government and private sector that we are worth more. We provide the labor and we have the power.


My worst nightmare has been that we would do something harmful to a child. What keeps me awake at night is how we explain to families that we caused their family member to die. Turnover rates cost money. Turnover rates cause quality problems. Government payment, insurance companies payment, bed shortages, staffing shortages. I worry about injuries to patients. I worry about mistakes. I worry about falls. Simply going to the hospital is a leading cause of death in the United States. It's estimated that hospitals in the U.S. will spend nearly $250 billion in new construction over the next 10 years. This gives us a unique window of opportunity for us to rethink our healing spaces. At the Agency for Healthcare Research and Quality, we've been asking, how can we build hospitals that accommodate improved models of care and new technologies, enhance working conditions for staff, and address patient safety issues like hospital-acquired infections, falls, and medical errors? We want to design hospitals so that they are more efficient, safer, and less stressful and exhausting for staff. We also want to make sure that they provide patient and family-centered care. Their continuing efforts to create safer and more effective facilities, many of America's top healthcare institutions are adopting a structured process of evidence-based design. They're basing their designs on an expanding body of scientific research, and they're documenting solid results, not only making their hospitals safer and less stressful, but also less expensive to run. The process requires a CEO willing to set ambitious safety and quality goals to involve experts who know the evidence and to do follow-up testing to see if they've met their goals. Really the core of evidence-based design is using research. Just like evidence-based medicine uses research to find out clinically how things work better, evidence-based design is about using rigorous research to see how the physical environment really does have an impact on health or economic outcomes. The evidence shows that a modest one-time incremental capital cost to reduce noise, patient falls, and infections, create single variable acuity rooms, improve efficiency, and reduce stress for staff and patients will produce significant operating savings year after year. Noise has often been considered a nuisance. However, it's a major health hazard. It leads to miscommunication, which can lead to errors, it increases stress and fatigue, and most importantly, it disrupts one of nature's best healers, sleep. The research shows that carpet, noise-dampening ceilings, and other relatively inexpensive measures actually contribute to healing. The cost of patient falls in suffering, loss of life, and dollars is enormous, but investing in inexpensive solutions like this shower with no lip to trip over can yield large returns. With a traditional door, it's just wide enough, the patient can go through, the family member can't, or the nurse can't, they let go of the patient, the patient slumps to the floor and falls. So even relatively simple measures like making four-foot wide rather than three-foot wide bathroom doors turns out to be actually quite significant issues. Every time somebody falls in a hospital and extends their stay, it costs a hospital $10,000 if that's not litigated. Single rooms don't just offer dignity and privacy. They improve safety and provide long-term savings. We now have solid research studies to show that patients who are in multi-bedded rooms are at far higher risk of error, complications, infection. Nearly 2 million patients acquire infections while in the hospital. 80,000 of them die from these infections each year, costing hospitals an average of $27,000 apiece. Many deaths could be prevented by better air filtration and more frequent hand washing. Simply by locating these hand washing facilities closer to movement paths within the field of view of nurses as they approach the patient's head, close at hand we can produce substantial long-term or sustained increases of hand washing, as much as 70 or 75% increases. Designing single variable acuity rooms, rooms where patients can stay in the same room but receive all levels of treatment, can reduce patient moves, which are dangerous both for patients and the people who move them. Firstly, we need to think of injury risk in lifting alone. Secondly, we need to think of the time it takes to transmit the information to the new care team, assuming that that care team might change completely. And then thirdly, we need to think about transmission of infection. Staff recruiting and retention are serious problems for CEOs. Simple design choices like lifts, whether built-in or portable, reduce injuries to patients and staff and save on labor. At Peace Health in Eugene, Oregon, lifts cut nurse back injuries by 80% and paid for themselves in two and a half years. Inefficient work areas increase stress and fatigue and keep nurses from their patients. They waste money and drive good nurses from the profession. Dr. Marilyn Chow and I did a study recently that looked at 36 medical surgical units and what we found was that nurses spend the least amount of their time in direct patient care activities and the majority is spent hunting and gathering equipment, walking to and from locations on a unit. So it's a very inefficient environment that we've created. Nationally there's about a 20% rate of turnover for nurses alone and the cost, according to Robert Wood Johnson, is almost $70,000 for replacement. Is evidence-based design cost effective? The Center for Health Design modeled a new hospital, which they called a Fable Hospital with 300 beds and costing $240 million. It estimated that an additional investment of $12 million in designs for improved safety and quality would pay back the investment in the first year. We are in the midst of a profound sea change in healthcare and it is a change towards transparency of information, particularly measurement and public reporting of all kinds of quality and cost indicators. And that will put enormous pressure in turn on institutions to perform. Even the ability of a hospital to borrow money will be affected in the future by measures of quality. CEOs report an additional benefit of evidence-based design. It gives a hospital the chance to rethink its culture and care models to ask not only how it can increase efficiency, but how we should define it. We'll see what's going on. Efficiency for the nurse, efficiency for the insurance company, efficiency for the hospital administrator. That was fun. Or should we really be talking about patient-centered efficiency and patient-centered evidence-based design? In any construction project, large or small, it's not the architects and designers but the CEO who understands the culture and the care model of the hospital who has to be the vision keeper. We wanted to create more public space, larger patient rooms, bigger windows, bathrooms in every room. And we wanted to do it at the cost of a traditional facility and we've proven that it can be done. One of the other really important guiding principles at Woodlands is to challenge the status quo. Boards of trustees and CEOs and leadership teams often get only one time in their whole career to build a new hospital where we replace much of the hospital. The chance and the opportunity, in fact, the obligation to do it right, to use the best knowledge we have, is enormous. We cannot afford to miss that opportunity. It's going to make a difference in patient's lives, caregiver's lives, and it's going to have a positive economic benefit. Try to think about perfectly designed hospital and it would be more reliable, fewer mistakes, fewer drop-offs. So everything would, there'd be precision, promises kept. It would be peaceful, healing, a quiet place where patients can use their limited energy to get better instead of to fight the environment. And most especially the loved ones of the patients are there all the time. There'd be a sense of things in their place and a place for everything. I think it would be simpler. I think the clutter and the complexity and the machines and the bells and the whistles need to be managed out of the care. I think it would feel more like home probably and therefore it has to be more customized. And somehow all of this resting on science because we're there in a technical enterprise that has to use knowledge and machines and drugs correctly so underneath all is confidence that we're going to do the right thing every single time. Whether building a new hospital or making modifications to an existing facility, evidence-based design offers hospital leaders an opportunity to shape the quality and cost of healthcare in their community for years to come. The Agency for Healthcare Research and Quality recommends that all hospitals, architects and designers learn more about the evidence-based design process and that they include professionals on their team who are experienced in incorporating the best available research into their work. Leaders can start now by watching the case study video included on this DVD and by familiarizing themselves with the wealth of research in this growing field.


But if they already paid us, let's do that. We're gonna say they already paid us. So we're saying that everything's going well here. A-A-A, let's imagine they paid us and we're just gonna say cash. It's gonna go into undeposited funds because that's the normal process or we could have put it directly into the checking account right now. We talked about that before but in essence the received payment is gonna increase some kind of cash account. I'll do undeposited funds and then it's gonna reverse the accounts receivable. So I'm gonna say, okay, save and close. Let's check that out. Go to the balance sheet. We're gonna run it. We've got undeposited funds which should have going up by the 1,080. There it is. The other side decreases the accounts receivable.


Now Wells Fargo is just like Chipotle. When you have this kind of disaster, it takes 18 months. Now it's very funny. I had Jack Hartung the other day on May of Money. He is the CFO of Chipotle. He said, listen, Jim, the whole time you were absolutely right. It's taken 18 months. That's when people forget. So you've got a while before you annualize. Now, we'll stay long Wells Fargo, because we think the Fed's going to raise rates and they make a lot of money. But Wells Fargo shot itself in the foot in 18 months. Well, actually now, you're talking about, say, nine months. You will begin to start thinking, what did Wells Fargo do? Because that's the way the American mind works.


House fires are so rare. It'll never happen to me. There are over 3,000 preventable house fires in Victoria each year. House fires can happen to anyone at any time. Only working smoke alarms save lives.


gerry at parol i'd like to know how it's going in there about the end of the mean yes or about red morrison well i think your friend morrison is going to get off without a scratch this time what do you mean sir well it seems that lee did start the fight after all it is a saucer well i suppose he was telling the truth was knee gerry or do you think he was trying to protect morrison no sir lee did hit red first but well red had it coming to know that isn't the point gerry whether or not red did have it coming is beside the issue lee hit first and provoked a fist fight then lee deliberately disobeyed my orders to return to his room and stay there so did tubby young but they wanted to tell me about splendor i know that too but you see gerry whether or not he wanted to tell you good news is beside the point he disobeyed my orders and came back to the field you've got to understand that discipline comes first yes sir well what do you think they'll do to lee and tell you why wouldn't worry too much about that if i were you gerry i mean well what do you mean sir well i think the court understands pretty well under what circumstances lee did what he did do i think too that they'll take those circumstances into account when they pass sentence and he won't be kicked out i mean he won't get too much punishment why don't you wait and see gerry that session is in there should be just about over yes sir i'll wait right okay gerry oh by the way i uh... i heard about uh... why you raise that jump a foot during the meet who told you beg your pardon sir i i didn't mean to speak that way i'll never mind gerry just let me go down on record is saying it was pretty clever now i've got all over there they are sir all right gerry you run along and see what lee and tubby got for themselves yes sir thank you sir good bye sir okay gerry i'll see you later hey lee tubby gerry hiya come on gerry i want to get as far away in that room as possible now i know what you went through during the trial lee what did they do it was nothing sir absolutely nothing nothing say your knees were shaking so much they're rattled yeah i guess you weren't as pale as a sheep i was who bought for the love of mike won't somebody tell me what they did to you what'd you get well tubby and i have to stay within bounds for a week and we each got ten demerits is that all? ten demerits as to what i've already got just about fixes me up as a champion demerit getter of all time ten demerits and he kept within bounds for a week for what you two did call it that's almost nothing at all you're telling us well how come i thought they really gave it to you for disobeying command come on let's walk toward the doorway and i'll tell you all about it my friend you're about to be ordered to quiet tubby you kept your mouth closed on the day of the meet we might not have been here at all okay okay for showing the school spirit i'm an outcast we'll walk over to the gym and you can tell me all about it lee okay well captain gardener and captain bulgar just ask a few questions and then they asked sergeant alden what he had told us to do and what's the sergeant olden well i'll say it was well look you do well why don't one of you tell the story instead of giving it to me an episode i can't tell where you are all right keep quiet okay i'm a mouse i read all right so i'm read more oh go ahead lee when we got out the door go ahead well i had to admit that i hit red morrison first and that he hadn't made a move at me except when he hit back but did you tell them why you hit him no the log all he said was a red made i'm so mad that he hit him am i telling this story sure sure go go ahead i'm sorry well sergeant alden told us that uh told us to go back to our rooms and stay there but that we'd come back against orders well red morrison didn't come back so he wasn't in on that part of it but sergeant alden explained to the court that under the circumstances he'd recommend leniency said he could understand because of the excitement because i was bringing you good news about splendor jerry so you got kept with inbounds for that huh yep and there you have the whole story mr dugum the whole story hi you left out the chapter about red morrison how about him well he got five demerits five demerits is that all he got those for being in the fight why he should have got 25 well he did stay in his room when he was sent there so all he got was demerits i still say that i'll take 20 more for another socket that red tear pipe down tommy the best thing you and i can do is forget the whole thing okay okay i'll forget about it when i'm talking but in my mind i'll always cherish the thought of past planting five on the morrison chin wow he was at a thrill young swings is right it lands morrison is down he's up young swings again and misses but you can't stop him poach you can't stop him he's in again he's out he he oh golly there's captain bogart looking right at me yeah does he think you're crazy he's just walking away looking back at you over his shoulder i'll be you'll never learn i was carried away by the enthusiasm of my own dramatic someday you'll be carried away in a little white wagon you know you can't always get people to believe you aren't crazy the way you act they have got an idea hmm let's go down to the basement of the gym and take another look at mr x oh yeah you'll plane mr linwall had brought down here okay by me what do you say lee right with you it's in bounds right here we go say i uh haven't seen rad's roommate for a day i wonder where he's keeping himself roost down cambell oh i guess he's with red letting morrisan weep on his shoulder well i don't think we ought to raise bruce lee i'm not raising him jerry but man you've got to admit that he is morrison's pal right now i thought you fellas were going to the gym you're walking right past it yeah oh okay well let's go in i guess mr linwall is here with mr x the classes in aeronautics start next monday did you know that no where'd you find that out that met calf told me he's going to be a pilot you know yeah i heard him say something about it one day go ahead jerry a lot of colors in here today yeah practicing basketball come on let's get out of the basement okay it doesn't look as though anyone's down here mr linwall will be here there's no life switch it on the buttons right by you oh yeah say there isn't anybody here mm-hmm well come on let's see what it's all about well what do you know about this huh what's matter well there's not a soul here where's mr x the plane that's not here hey look there's the engine yeah i see it but i wonder where the rest of it is there's crates over there let's take a look in them mm-hmm come on hey take a look in that one lee yeah i am that part of the fuselage is in here fuselage what's that the body of the plane hey and look what i find in here what jerry the the what do you call the things that stick up out of the back of the plane rudder yeah yeah yeah they're packed away in here say those were out the other day when we came down here that's funny the plane was almost all together that day say you you don't suppose jerry that what well you don't suppose we're not gonna have a class in aeronautics after all do you well they said we'd have one well this doesn't look like it they're creating mr x back in boxes looks like they're taking them away again yeah lee i'm gonna find out what this is all about how you're gonna do that well i'm gonna see if i can find mr linwell i'm gonna ask you that's a good idea come on oh jee fellas remember me we're gonna move on tubby we're gonna see what this is all about yeah jee lee if anything has happened to mr linwell i i hate to think what'll happen to poor little harrell maybe we're just making mountains out of molehills step on it fellas come on yeah step on it and forget the rear guard one tubby mr linwell scottie yeah this way up this way we'll take a shortcut hey wait up will you know time tubby I hey what what's the matter lee what did you see look over there toward the polo field isn't that mr linwell out there yeah he's the only one around here who uses a cane say maybe we won't have to walk so far mr linwell seems to be coming this way yeah here he comes look it looks like the there's some workmen out there measuring off something say this is getting to be a mystery what it's all about sir to me come on let's walk to meet mr linwell yeah okay can we wait here until he gets just a little way tubby that just a little way will kill me wait a minute hello mr linwell hello jerry hi lee tubby hello sir boy am i glad you were walking this way mr linwell these two guys had the legs walked off of me why what's the trouble boys well we were just down in the basement looking for you yeah and you weren't there no I wasn't if I'm not in one place I must be another what's trouble you well sir we saw that mr x the plane was all crated up and ready to be sent away and we want to know why and what makes you so sure he's going to be taken away well he's all crated and ready to go oh I don't know about that suppose we sit down here on the grass now tell you all about it yes sir well I suppose I can tell a story in a very few words you know it seems that mr x a little too large for his quarters huh well I mean why sir large oh does that mean we aren't gonna have him here whoa whoa take it easy mr x isn't going to leave here now or any time he's just moving into quarters it'll be large enough to hold well I don't think I get it mr linwell and you do I if he's all crated wait a minute wait a minute mr x is going to take a trip but a very short one see where those workmen are measuring off that spot out there just next to polo field yes sir well that's going to be mr x's new home what do you mean mr linwell well we found out that in the basement of the gym mr x didn't have quite enough room to spread his wings so we're going to build him a hanger and while we're at it we're going to build some shops for the aeronautics classes oh boy that's that's well isn't at least oh and how oh one more little item boys major davis wants every one of the cadets to help build it and whoever helps will be able to work off a few demerits that way now it seems to me that two cadets who aren't sitting very far away from me could use that privilege yes sir when do I start working captain bogart is out there right now why don't you ask him work do you mean to tell me that I have to go out and work to get rid of some demerits I'll keep them listen cadet young for once in your life you're going to work I will all right okay I'll work off the ten demerits and later on I'll be able to take another socket red Morrison work will become a pleasure lead the way cadet fill up


Hi, my friends call me Lyme and this is what you have to say about the meaning of meaningfulness. But first of all, I'm very excited to show you my new intro. Watch this. And there you go. Mr. Zero says that it's a great video with excellent points and they hope that many will learn from them. My man Kyle says, oh my word, that was hilarious, has to be my favorite video of the month. Well done Frosted Fricks and Lyme. I totally agree with both of you. I have come to despise intros as well and now I just have to wait through them if I really have to. Thank you so much for these comments. I actually was afraid that I would anger a lot of people giving the message that I gave but it seems to not have been in as big of a problem as I thought it would be. And also thank you so much Frosted Fricks for doing a cameo on the video. It was hilarious. I loved it. Hippo Zone seems to not agree as much on the previous comments.  These videos make me cringe and why I'm unsubbing and will never join freedom again. That is harsh dude. You are of course free to do and feel whatever you want. I am a bit surprised though that you said that about this video in particular because I made that video because I saw an unusually big need especially for the message in that video and from the comments I see that many agree that this is a need so if you believe that I made that video because of lack of ideas I have to tell you that it's simply not true. Intro at two minutes and eleven seconds needs to be at least one minute longer and five times louder than the rest of the video. I apologize for my failure. I shall punish myself and try better next time. Reception says in my opinion I don't like the dubstep intros but you should watch my video and look at my new intro. My problem isn't with dubstep intros per se though because dubstep can fit a channel perfectly. My problem is with intros that just don't give enough meaning so my criticism goes for most of the intros that is basically just your name animated to music. They just don't give me as a viewer anything at least not anything that I need at that point and so it mostly just works as a promotion for you and that is not the time for that. I realize that you want to set the tone but you can do that in other ways. So thank you so much for watching. I want to leave you though with some alternative takes from my reaction to frosted freaks hacking me. Don't choose intros! Don't choose! And then the cow said to the mother why are you asking me I barely knew him. Was that a good cut? Thank you. What? He did what? Are you done now? Huh? Are you done? Can I continue my show now please? Thank you!


You stand out.  You're not looking for an atmosphere. You become one. You're not looking for an encounter with God. You're living in one. And that habitation, that glory that rests on you causes you to shine for others to see.


So I'm not supposed to be talking so I'm gonna sit down. What I want to do is introduce you to the Councilwoman for District 7. That's the very district we're sitting in. Without further ado, to read our city proclamation, I give you Councilwoman Sandoval. Good evening, everyone. And I thank you very much for this honor, Michelle. We spoke about it yesterday on the steps of City Hall and I'm so glad that you had this opportunity, this little speaking part that I could take in today's very important event. I also want to thank Pastor Joseph for being so welcoming and having us here at his facility. And I must also thank one other person who's on stage behind me. He's actually my Chief of Staff and he's in the Live Oak Singers. That's Joe over there who did that. Which means you might be rushing Joe for constituent concerns at the end of this whole event. It happens to me. I am extremely proud to read this proclamation. We are now officially part of the Fast Track Cities here in San Antonio. We are the first one in Texas. So we're, yeah. And I also want to, before I forget, congratulate Michelle and beat AIDS for your 30th anniversary and for the work that you have. Signed by our Mayor Ron Nirenberg but I will read it using my own voice so I can't imitate him very well. Say the proclamation. Whereas the San Antonio World AIDS Day Collaborative will observe World AIDS Day and host its annual Gathering of Remembrance and Hope event at the Living Church at Woodlawn Point on December 1st, 2017, to honor the memory of the individuals who lost their lives to HIV and AIDS. And to show support for those who are still striving. And whereas an estimated 36.5% to 37 million people worldwide are living with HIV, making it one of the most important global public health issues in recorded history. And whereas despite recent improved access to antiretroviral treatment in many regions of the world, the AIDS epidemic claims an estimated two million lives each year of which nearly 270,000 are children. And whereas the collaborative, comprised of local community-based and AIDS service organizations, faith-based institutions and public leaders to address the devastating impact of HIV AIDS in the community. And, last whereas, education of HIV AIDS helps reduce the stigma surrounding the disease and decreases its spread, while knowledge promotes responsible behavior and protects our families and society. Now, therefore, I, Ron Nirenberg, Mayor of the City of San Antonio, in recognition thereof, do hereby proclaim December 1st, 2017 to be World AIDS Day in San Antonio. Thank you.  If it is not in your faith tradition to pray, then we invite you to meditate. If that's not part of your faith tradition, then we invite you to sit quietly, close your eyes, and send good thoughts. Our way. Would you join us, please? Heavenly Creator, do us of all good. Thank you for the opportunity for us to come together this day, people from all over the world. This day, friends, this day of life, this day of hope. We ask for your comfort as we remember our love that we were taken too young. We ask for your comfort, even if it's not one of our challenges, we may not limit or may not remind each of us here today and prepare us for how far we have to go. The light and the truth of all that is right since we pray. And everybody said, hey man. Welcome to the universe. It's coalition and trust staff. One of them is currently in the hospital and so he asked to be present with us at the service by video. For our senior counselor, as previously the director made services in Corpus Christi, Texas. And he is substance abuse, Rival Eye Counselor with EDAs. And I asked him two questions if he could give an overview of how aid services have changed toward people in the last 30 years. And so Andy McFall is present with us here on video. And many people had no idea that they had a disease until it started to show on their body somewhere, whether they would be composing some coma lesions or losing a regular weight, something like that. In those days, there were no medications that had been possibly AZT if you know. So we had to help people as counselors both with immediate needs like let's file the claim for insurance for the mortgage. Let's make sure that we have as much in order with your friends and family as we can how to divide the day in things that must be done versus things that we can do just to relax. If there is anything I could recommend to counselors and to patients during that type of crisis, it is hold on to things that are timeless and meaningful. When the city of Sarajevo was under attack in the Balkan Wars about 20 years ago, I'm told that the symphony of that city, even though there was no electricity, water was erratic, buildings had been bombed out, that they got together and decided to take on the trial of the most difficult Mozart pieces they could find. Something they would not particularly enjoy during the regular session but during a time of crisis, they had to have faith that the music would be beautiful and that it would be worth their efforts. So I would recommend something like that. Also, I went to the Luis Hay Groups which were guiding meditations for people with HIV and the groups were kind enough to let those of us who work and people joined them also because we were exposed to the effects of HIV in the Balkan War. A second era began whenever HIV test became valid, sometime in the mid to late ages. And at that point, people could know if they were HIV positive early, before there were any outward signs. This had some disadvantages in that people could be very healthy working and yet be HIV positive. And when that happens, it's not so hard to look in the mirror and say, well, what was the piece of paper say? Look at me, I don't know if it, I don't have it. And that becomes a belief. So there were people in those days who technically knew they had HIV, but emotionally they did not know and they could not make a life with that logic. So if you ask them, have you been tested? Are you negative? They could say yes and yes and it may not be true. But they're not intentionally lying as much as they're just not able to face the information that they did receive. During these times, the focus for people with HIV switched to relationships. You might have had two people who were partners for five years. Then you find out one is positive and the other is negative. You might have people who meet and sorry they want to date and then find out that one is positive and one is negative. For the person who's negative, they could say things like, well, what do I do now if I date this person and we're just friends, you're not really in love. And then he becomes sick. What do I do? How much devotion do I owe them or this relationship if we're just pals with benefits versus if I can't say to him, oh, now you're sick. Well, I'm gone and see that beer, the thing he always would do. So there were many challenges that came out once the test for HIV antibodies appeared also. The third epic, if you want, began about 20 years ago with the advent of multidrug therapies. This concept is borrowed from tuberculosis control where multiple drugs have been used, bacteriosodals and bacteriostatics over this time period. But what's interesting is the shifts in population. Many of the people who responded very well to multiple drug therapy have reintegrated into almost all of their lives. They've gone back to work. They are in love, they see a future. For them, things are brighter than they have ever been in HIV disease for 30 years. The difficulty is at the same time HIV becomes a disease of secondary status. What we have found in the last 15 to 20 years is that many people who become lucid positive have some factor in their life that makes it difficult for them to remain HIV native. It could be active drug addiction, homelessness, susceptibility to attack, alcoholism, all these different things can come into a person's life. And there are groups that you can identify and say members of this group overwhelmingly are HIV positive by age 30. That means that our current education on HIV prevention and avoidance is not adequate for them. They will come in to be tested and we ask them how do you think you might be positive?  So knowledge is not power with this third group of people. However, there is power there. Human beings change something as primal as our sexual expression, only if we have a future worth protecting. One of the old saying is, HIV always transmits an abacus and HIV never transmits an abacus. Scientifically, it has to have an anaerobic environment, which it does, and that's how it gets from one body into the other directly. Socially, these days, many people who find themselves diagnosed with HIV have other issues that surround them, that make life difficult for them in many ways. My personal belief is that if we are going to be successful in the fight against the spread of HIV, that we have to look beyond safer sex techniques and start looking at what will make life wonderful for the people who we are trying to serve. Thank you for this opportunity. It's a pleasure. My heartfelt appreciation to everyone in the field of HIV work, everyone who has HIV and has gone out of their way to carry the message of avoidance to all the people who are family members, loved ones, friends, and neighbors. Thank you for this opportunity. Thank you, Mr. Handy. It's an honor. So we have with us some of our other workers on the continuum of cater. Mr. Handy was a counselor who deals with people after they have already identified when we have a tester here. I'm going to talk a little bit about it. So could you just give us a few words about what it is like to be a tester? How is it easy or satisfying to do that work and what it is hard to tell people about it? As Catherine said, my name is Berlio Jose. But as Berlio, I am the supervisor. I'm one of the testing aspects of HIV AIDS. And we go, so I go out into the community and we approach people that way. Testing is a very serious thing that we encourage people to do because testing allows you to know or allows you to keep track of whether you are healthy. And not only do we do just HIV testing, but we also do sickness and hep C. Now these are all three, of course. And there are very easy tests. All it takes is between five to 20 minutes. You'll get two results right there. And you'll walk away knowing your status with each of those tests that we have. It's very, very imperative that we do get people to come and get tested because, as Mr. Handy's saying, we are now a fast-track city and we are trying to get the San Antonio to be 90, 90, 90. Which means 90% of the people in San Antonio know their status. And the HIV positive person myself, I know that if I would have gotten tested, I probably would have been one of these names that was said here today. So once someone, whether they are previously diagnosed or they are newly diagnosed with HIV, once they come into our organization, one of the things that we do is that we link them to one of our fabulous linkage specialist that we have on our payroll. And so I'm going to introduce our next speaker, Sylvia DeSanto. This is for two ways we're hitting this epidemic. And one of them is through PrEP. And the other one is through getting people tested and getting them into care. My role as a linkage specialist means that I will take a person and personally deliver them to the doctor and sit there with them to ask any questions with the doctor that they may have to allay some of their fears while they're there.  It's very important that people are very afraid for the first few days that they know that they have HIV and for a little longer after that. And so if they're not to walk to the doctor many times, they're going to walk out. So that is my role and it predates and Ms. Durham have been gracious enough to let me spend all the time that I need with those clients to make sure that they make that first visit and even their second and third visits. I just want to say that a lot of people out here have assist other than the staff that I've worked with which has been great in referring to people to back to care. I've also worked with the community in bringing people back into care. Gracious enough to bring in people and say, listen, this person needs help. Please help them. And that's what I do. I'm not going to not be able to get all of us to status that's un-detectable. I'm going to work with anybody and everybody that I have to to make that happen. So as I talk to many women, especially the women, because the women have a harder time getting into care and particularly staying in care, one of the things I tell them is if you've ever been on an airplane, kind of always says put the mask on yourself first. And as women, we forget to do that many times. We don't take care of ourselves. We're busy taking care of our children or other things that we don't take care of ourselves. But we need to take care of ourselves. And so for any of the women out here, particularly in the audience, who know someone that isn't in care, that doesn't want to go into care, that may be afraid of what that entails, prove them to be dates and let one of our linkage specialists, especially the fabulous Sylvia, as we have said. And let us link them, let us link them, let us talk to them. Maybe there's barriers that they don't even want to share with you, the stigma of HIV is still very real. And they may not want to share that, even though they've shared their diagnosis, when you bring them to us, let us talk to them personally one-on-one. Everything is confidential. Once I get them into the care room, we get them rolling on what they need to do and they're with their doctors. We link them to case management for well-rounded services so that they get everything they need. And one of our case managers is here tonight and her name is Latoya and she's been explained to you what happens after I've sent it off her way. So case management is about maintenance. It's about maintaining your healthcare. It's about maintaining your medication, maintaining housing. A lot of people that will keep people from staying in care, sometimes, how am I gonna pay for my medication? How, what about addiction? So that's what case management is for, is to help meet any kind of barriers that you have that would not allow you to go to, that would not allow you to stay in care. We need transportation, we can offer bus passes, ref roads, for rides. If you speak Spanish, B&A's has translators. So we're able to, like they said before, to be well-rounded, to be able to meet the crowd where they are and to ensure their care. We need care. And we really go the extra mile. So the following song is Go the Distant. Thank you to all the heroes and the aid service work that's out there in this community now. So I wanna thank some of our partners, especially the Instigma and HIV Alliance, which is made up of the city of San Antonio, University Health System, L. O. Gary Resource Center, San Antonio AIDS Foundation, will head us to NIDIS, Central Med, organizations. The deltas are here tonight, my sorrows, thank you for being here. That's why I pledge delta because deltas care. All these churches, thank you so much to this church. I know I don't get the mic anymore, so I have to say that right now. Thank you. Get it to a man. At least you do have a lot of that yet, both that and that for happening. What? Yes. You've been evicted? Good one. Only you're having private problems. So what's really going on? Here's what you mean you've lost your job. So confused right now and you say it. So please, open this list. The winning for us need to think. I need to think all I can with you. That's fine. I met your dad when I was 22. Love the church. Those were the best years of my life. For six years, it's my time to leave. My God. I can't keep animals. It says, don't fear. If God's in action. Remember, trials, trauma, and tragedy. All the things we have, the relationships, all the violence, the woes, all the doctors, the courts, the taint, all the things that shake us. But God keep pushing us forward in spite of all those 13 and 15 problems, the whole covering us in our heads. You know, God changes things. Hey, dad. Girl, I am so lucky that after nine, we have been forced to church together. We've been praying together. We're really working on splitting up there. You know, the prayer. So maybe it's hot. Yeah, but I took them with adventures. We knew up, but we didn't get to chase you. So I thought I'd help you out. And I made up my mind. Shelfing me to see that all things work together for good. Build that love. I want this whole world to share my testimony. We are going to go back to all of you. We're going to turn to it. We have a very beautiful rendition of I Will Survive. And then we're going to be led by the Delta. It's out to form a procession. So be ready. Once this survival song is done, the protective team, please follow the leaders. Outdoors, you'll be given candles. And then once you get out of the doors, a place for us all to stand. And then eventually you'll be given an instruction what to do with your candles. So be ready for all of that as we all survive through this together. Thank you. So I asked me to let you all know that Christmas Carol here tonight and all tickets will be $5 for anybody in attendance here. So if you want to stay here and play, that's at 8.30. Or you want to go get something to eat and come back and be in Christmas spirit. And right until 10 that you want to just keep in the cozy room and never leave this place again. All right. I know that one. I'll reach that. All right. Can you bring that up a little bit? Very insistent, but hopefully after they settle. Put this on that side of you. It needs to be here. All right. All right, thank you. Thank you.  The red ribbon of HIV solidarity. In a moment, you'll be asked to lift up your candles and place them down where you see a red line on the sidewalk. But first, Pastor Knight will have some words for us. On this World AIDS Day and every day, let us remember those lives lost to an epidemic that tore in our hearts, ravaged our communities, but could not steal our love for each other. We're held in the web of life that is often torn and sometimes bleeding, but always healing. There's our strength. Our precious life proceeds from love, the very ground on which we walk together. On this World AIDS Day, let us each do what we can so that this ongoing health crisis will not continue to grow in grief and sorrow, but will be met and overcome by the power of love. We know that each and every human life is precious in God's sight. And so on this World's Day and every day, let us not only remember our sisters and brothers dealing with the virus, but let us reach out to all of those who are marginalized and demonized by the virus. Let us reach out with a message of love and a message of hope. On this World AIDS Day and every day, may this light that we light so brightly here tonight, the light of hope, the light of love, the light of peace and joy shine brightly here in San Antonio, in Texas, around our nation, and throughout the world, in all of the many holy and precious names of that which we worship and adore. We say let it be so. Amen. Amen. Amen. Amen. Amen. Christ will come forward and place your red handle on the line of scene. Close up to this room. No, I'm going to stay right there.


Hello everybody, Andrea Mayeski here with Dental Tutoring. So I've been in a dental profession since I was 19-20, so a while now I'm now in my 30s. So I'm going to talk to you guys about my good qualities as a dental hygienist and maybe my not-so-good qualities, I guess, depending on how you look at it, because nobody's perfect. I find a lot of us think that the more experience we have, we're not supposed to make mistakes, we're supposed to be perfect, we're supposed to just be the best ever. But in any occupation, you're not going to be perfect.  But let me tell you guys about my kind of personal qualities, I guess. So I'd say the best quality I had, and this isn't me just tooting my own horn here. This is from what other people tell me. So this is from feedback that I have gotten in the past, because I don't tend to think of myself as good qualities, bad qualities, I'm just me. I'm just me. I don't really know what my good or bad qualities are unless I really think about it and take feedback from patients and offices that I've worked for. So my best quality would have to be, from what I'm told, is that I can make any patient feel comfortable. I can make any patient feel comfortable and kind of along the same lines. I come to the office every day happy, I leave the bad stuff that might be happening in my life behind. I'm known to never be in a bad mood. I'm known to always have a positive attitude. And those personality traits are great for a dental professional because work is hard. We will be dealing with patients who have had bad days. We will be dealing with patients who are difficult to work with. We will be dealing with patients who are pissed off because we're five minutes behind that things just aren't going their way. But it's so important to always maintain that calm, collective attitude.  Even if you're dealing with a lousy staff member, you know, you get the idea, a positive attitude will go a long way. And I'm good with patients. Again, that's what people tell me. I can make any patient feel comfortable. There are patients that don't like me for whatever reason, but it's not often. You know, you will come across people in your career where it seems every single patient doesn't like them. Or there's a lot of patients that say, okay, I don't want to see this person again. There's usually a reason for it. Not all the time. No. But there's usually a reason for it. And my track record with patients not wanting to see me is very minimal. So that's good for any office too, right? Because you don't want to hire somebody and then have no patients want to see them because they're yelling at them for not brushing, for not doing what they're supposed to do. They're always 45 minutes behind or they're too fast, things like that. So that would have to be a good quality of mind. So if this sounds like you, you have a positive attitude and you're good with people, you will go far because I don't feel that that's something you can teach. You can teach a hygienist, you can teach an assistant how to do hygiene things and assisting things, but you can't teach somebody to have a positive attitude. You either have a good attitude or you have a lousy attitude. We're all thinking about somebody who has a lousy attitude and makes the workplace horrible. So it's great to have a positive attitude. But mixing it up, something that I can definitely work on and that is a bad quality of me is that I'm always behind. I'm not talking half an hour, but I'm talking, I'm usually 10 minutes behind, minimum, 10 to 15 minutes. That's something that I'm personally trying to work on, but sometimes that can't be helped. If I'm waiting for the dentist for 10 minutes, of course I'm going to be behind, right? But I'm still behind. You know, I'm expected, as a hygienist, you are always expected to make up that time, even if it's not your fault. Even if a patient is sitting in your chair, she's crying in your arms, basically, because you've known her for a long time, him, whoever, because her aunt passed away. Her mom passed away.  And I don't nip the appointment in the bud, okay? Meaning if a patient's talking to me about something, I'm not going to say to them, okay, great, can we carry on with this next time? Because I'm 10 minutes behind and my boss is going to get mad. So I don't do that. I'm behind because patients need me a lot of the time. You know, I'm not one to rush a patient out. If I'm done the cleaning, I sit them up, ask if they have questions, which I do always. And they have questions, yet I have maybe two minutes to talk to them. I'm not going to rush them. I talk to them as if they have an hour with me. I'm not going to rush them. That's a bad quality, yes, because nobody likes a hygienist that's behind. But I also don't see it as a horrible quality because patients know that when they come in, they can talk to me. They don't have to feel rushed. Well, sorry guys, my hair sometimes drives me crazy. You probably hear me say that in a lot of videos. Sorry guys. Oh, I do have a little clip that I kind of forgot about to put my hair back like this. Okay, there's always a little piece. Anyways, I know you guys don't care, but okay, it looks kind of better, right? Anyways, so a patient isn't going to complain about you because you took too much time with them and because you cared and because you listened. They complain and they don't come back when they feel rushed. Now they will complain when you keep them waiting, so I do keep patients waiting. But I will always say to them, sorry to keep you waiting. Sorry, I kind of lost my train of thought here. Sorry, I say sorry to keep you waiting. My last patient just needed a little bit more, so it just took me longer. Or I might say my last patient arrived 20 minutes late. I apologize, but they were leaving on vacation, so I didn't want to not see them. You can make stuff up. I do all the time. Often, not often, but sometimes I say sorry.  Sorry to keep you waiting. I can see you're upset. We can revoke you. I do. I say that. Or I might say sorry to keep you waiting. We actually had a medical emergency in the office and we couldn't, you know, these things happen. This is healthcare. So depending on how rude the patient is or kind of like that, then I'll kind of mix things up a little bit. But that is definitely a bad quality of mine. Another good quality is I'm comfortable taking any X-rays. If you're a new hygienist or a new assistant watching this, you're probably thinking, oh, I can't wait to get to that point. Because I remember being a new dental assistant specifically and being so nervous any time I had to take a PA. Bite wings, yeah, I never loved taking X-rays because I was just worried about taking a bad X-ray. Bite wings I was always okay with because we had the RIN kits back then and we still do, thankfully. But PAs, any time I had to take a PA or take a PA with a root canal. So as we're doing the root canal procedure, you take a couple X-rays, that was always hard for me because you have to get the certain angle to get around the clamp. That would always make me so nervous. Seriously, I hated taking X-rays. Now I can take anything, no problem. So that's a good quality with me. If they need X-rays, I have no problem taking them. It seems I always get the patients who need X-rays, just FYI. I don't know. The last hygienist just never takes X-rays. I have no idea. Yet when I'm in the chair, the dentist always wants X-rays, but I'm like, sure, no problem. Probably why I'm behind, actually. I never thought about that. I'm the one always taking the X-rays. I'm going to mention that at our next staff meeting. But yeah, so I have no problem taking any X-rays. If an assistant is having a tough time, I will help her, no questions asked. So that's a good quality. Another bad quality, maybe, depending on how you look at it, is I do not push treatment of any kind. So if a patient comes in, I say you're due for your checkup X-rays today, and they say, no, thank you. I don't really want them. I will say to them, well, just so you know, we might not be able to diagnose everything. How about we have a good look in there? I'll do the cleaning. If we still need X-rays after that, if there's a certain tooth that she wants to see, let's take the X-rays, but we'll let you know. But I will not go, oh, you know what? Sorry, we really have to take those X-rays. It's been three years. I know you're saying, no, but we have to take them. No, you still don't want to take them, but we have to take them. So I don't push treatment. I might be too lenient sometimes, especially with kids. Like if I see a child in my chair who's giving me a hard time, they're not opening, closing, you know, sitting still, I will not see them. I'll just say, okay, well, you're having a tough time today. Let's just wait till next time.  This isn't difficult, but you're obviously, you're, excuse me, you're obviously having a tough time. So let's just rebook. I mean, I don't say it like that. Like I say it nicer and more professionally, more professional, but I don't push treatment. Now I can see that not being a good thing for a child because you do have to be firm, right? But how I see it is they book us half an hour for children. I don't have time to talk to them for 10 minutes about why they should have their tooth cleaned. You can rebook, come back another time. But that's just my personal opinion. I'm not saying that's right, but that's why that's a bad quality of mine is that I don't push treatment. Another example would be if the dentist is saying, oh, you know what, you need crowns on these two teeth. You can talk to us afterwards, book the appointment when you're ready. You do need those two crowns. And then the patient might say to me, do I really need those two crowns because I'm really tight with money. Can I give it like another year or so? So I kind of treat it like I'm almost like a mechanic where I'm going to let somebody know how much longer they have for that car. If I say, well, yes, you could wait a year, but then it's gonna be like $5,000 because you're going to lose the tooth.  Maintain it. So I might say to them, well, yes, this tooth does need a crown just so you know, there's a large silver filling in here, but it does look pretty solid, knock on wood. Just so you know, anything can happen to it any time. I don't promise, but for now, you could actually wait on it, but start saving up the money because you will be needing a crown sooner rather than later. But I'm not going to say, no, sorry, you need that crown like tomorrow, like right away. You know, that might be true, but I always try to give them options. So I always give them options. I tell them, well, this is what can happen if you don't crown that tooth at all and leave it alone. This is what happens if maybe you just want to repair that tooth for now, do an M-O-D, you know, and wait for the crown, but then this is what would happen if you had the crown right away. You will save that tooth and it will be amazing, you know? So I give them options, but again, that might not be a good thing for all offices. They might want a pushy hygienist. They might want a hygienist who will just look at their insurance coverage and recommend everything possible. That is good for them, of course. If they don't need a crown, they don't need a crown. I'm not saying that a dentist would suggest that if they didn't need one, but sometimes you don't need it like yesterday. You can wait.  I have a lot of experience. I like to think I have a pretty good idea, but I do let my patients know. I'm not a dentist. This is just my opinion from what I've seen. If it was my mouth, this is what I would do. So I do say that a lot. Let's see, what else can I say? Good qualities. I take a lot of courses. So if I don't know something I find out, I'm kind of like the walking encyclopedia of the office or like the walking Google. Yeah, literally. If somebody has a question, I usually know the answer. You know, oh, Andrea, what's, let me think of an example here. What class of indicators need to go in this pouch? Or like, what do we do if a spore test broke? You know, things like that. So I just kind of know a little bit of everything. So that's kind of nice for offices too. Plus I am a restorative hygienist. So that is really, really good for offices. If patients come in with chipped teeth, I can help out.  So that helps. I probably should have made a list before I did this video. Sorry guys, but you get the idea. Actually something that I will mention that helps me be a better hygienist is at the beginning of the day I do always look through all of my charts. So I know what the patient had done at their last appointment, what they need and things that I'll talk to them about if there's any outstanding treatment. And I will also organize all of my trays for at least half of the day because you usually only have enough trays for like four patients, four or five patients maybe. So I will organize all of my trays so that I can just take it, put it in the room and that's it. So I'm not as behind. So yeah, if you guys have any more questions please do not hesitate to let me know. Make sure to click subscribe because I do upload the videos often now. And I do try to check the comments often too. I apologize if I can't get back to you guys right away but I am in the habit of now checking them every couple of weeks at nighttime usually because I'm pretty busy but I love to see everybody's comments. So please keep commenting. I love that so much. Thank you guys. And if there's a video that you have in mind just please let me know. Thank you guys for watching and I'll see you guys very, very soon.


Hi, this is Mitch Mitchell. If you saw the last video I did I was talking about the problems I seem to be having with Verizon trying to get my well actually it was all really about my second line and all the issues I was having with that and I closed that video by saying that they were coming on Monday and that it was all gonna be solved. You know what life just don't work that way and my life didn't work that way so let me give you the update and by the way this is now Wednesday night that I'm doing this so it's gonna go live on Thursday so remember this is a couple days so Monday comes and nobody shows nobody shows up at all no phone call no email no text message nothing I wait until about two o'clock and I'm trying to find a number to call someone at night finally find a number and I call and I get someone and I said hey the guy who was here on Thursday said he was coming back on Monday to hook up my phone and finish you know hooking up my internet access for my wife's computer because her computer is another room and they said well whoa we don't show that we show an order for Wednesday and I said well he told me today so I was expecting someone today I haven't heard anything I haven't heard anything about a Wednesday so they go through some kind of stuff and whatever they say we're gonna try to find him it's his day off they're gonna try to track him down I'm thinking why are you tracking a guy down on his day off what you know what's this all about you know he's not the one who's scheduled stuff so anyway it turns out kind of ugly and you know I get someone else on the phone who says well you know the thing is we don't have to come out to do anything on your phone all we have to do is turn it on and this sounds like it's a trouble call and if it's a trouble call you know some other thing this is the maintenance call we're gonna have to charge you for it I think what for what what are you gonna charge me for you guys haven't finished your work well we think we have is it no you haven't you can't just turn it on what makes you think you can do that I'm still on a time-worn or phone you guys are way off you're not even close right now so now I'm mad and we get some other guy in on it and we're talking this thing out and I'm irked this the first time I've gotten mad you know in the last video I said I had never gotten mad over this thing well now I'm mad now some guys trying to tell me I gotta pay for something that hasn't been finished so we get to a thing where they're gonna send the tech the next day okay at least we got something so the guy shows up actually he wasn't supposed to show up until you know 10 or 10 30 or whatever he called early I was awake he showed up now he comes and looks now he's read this report of his other stuff so he gets here he sees the the Verizon modem is in the master bedroom he sees the Time Warner modem here in office he says oh okay I get it you know this is why this guy did this thing you know he couldn't turn put it in your office otherwise he had to turn off the Time Warner phone you wouldn't have had access to your your business line I get it beautiful you get it what are we gonna do this today so he says well unfortunately I didn't get an order for another line I said what do you need to get an order for another line Time Warner even called me on Monday and said that they had given up the line so he gets on the phone with one of his managers back in the tech office and this is the funny part I hear the guy says my name and this guy says oh that poor guy we haven't taken care of him yet so I've become kind of a celeb cause or cause celeb whatever you say so they go through all this stuff and here's what happens and now we're still picking on Verizon what happens is just because Time Warner has given up the number and just because the number is available does not mean that it's available it's not available until the business office aka billing office writes it up until they write up an order the number is not considered available so this guy can't do anything now the guy he's talking to on the phone says we know I'm gonna try to see if I can expedite it tell him I'm gonna call him later today okay fine they're gonna call me later on Tuesday never happened nobody called me on Tuesday so today's Wednesday I'm a patient guy I really am so it's Wednesday no phone call I wait until about 1.30 and then I decide okay it's time to escalate this again so I call this lady Regina now I've talked to Regina since after the first week of stuff and she's the one who's gonna be giving me a discount on the bill for all the trouble I'm going through and I said you know Regina I gotta tell you the truth for a communications company y'all in communicating all that well with you with each other and she says well what's wrong I said I don't have my line she says well they told me that they turned it on I said okay understand this they can turn on anything they want to my second line is still connected to the Time Warner modem the other modem is in the in my master bedroom attached to my TV it ain't gonna work she says oh you're right got one so she says let me see what I can do so she gets on the phone and does some stuff and she calls me back she says we can get a tech out there I'm not exactly sure when but we can get a tech out there are you gonna be available where am I going yeah I'm here sure let's let's get this done I gotta get this stuff back to Time Warner so it took about an hour and a half but two guys show up now the very first time it was two guys and then was one guy one guy one guy this time it's two guys and it turned out to be a good move that two guys came because they come in they take you look at the setup okay yeah we think we got this they didn't got it they didn't got it at least initially it took a while they're looking all over they can't figure out stuff it go outside they go to the basement they're here looking at this thing here I happen to mention you know by the way I got an alarm system you know where's the box for that oh it's in the coat closet next to the front door now he sees something else so he's looking in here and whatever and he's walking around he's looking and then he looks up at the attic he says what's up there said oh no I've never looked up there my wife's been up there but I've never looked I don't like the attic I like the basement so I've never looked never gone up so he pulled the thing down and the little guy there's a big guy a little bigger than me and there's a guy who's smaller than me the little guy goes up there and he's looking around all of a sudden he says ah and so they figure out that there's something up there called a junction box I have no clue what this is but the junction box seems to be the thing that basically runs all the lines into the house I mean one of the weirdest things that they've done with this entire house is they wired stuff stupidly so the files box is out in my garage the phone box happens to be down in the basement the alarm box is up here in the living room area you know outside the front door but the junction box is up in an attic so what happened is that they routed stuff from one area all the way through the house they ran it through the alarm system because I guess the guy said that the alarm system has to go first once alarm system is in you have to run it through that first because it does all this protection if power goes out or you know nuclear bomb or whatever I guess your alarm system still works I just made up that last part so they ran it here and then they ran it back all the way to the kitchen because my first line is actually set up in the kitchen and the second line is set up right outside the master bedroom so after an hour and a half these guys have figured that out I now have my second line they hooked up the ethernet cord I go to my wife's computer it's working fine everything is fine finally I have Verizon out of my house for good at least I hope so so now you're thinking it's all done right oh great you know what I can go out to Time Warner so I get all this equipment I'm gonna run out to Time Warner turn it all in so I get in there and I go up to the desk yep I'm shutting down internet and what I have TV and phone but I'm keeping the alarm system keeping alarm system had that beforehand keep alarm system so the guy's sister and he starts clicking all this stuff and he's taking a long time clicking stuff I don't care I figure you know what finally over we're getting over this then he gets to something he's not really sure so he asked his buddy there hey how is this supposed to work with alarm system I'm having trouble shutting it down he says oh it's cuz you need to have the phone on so I said wait why do we need the phone he said because the alarm system has to have a phone to run through I said yeah but when my alarm system was installed back in 2000 we didn't have all this other package so it was hooked up due to Verizon system he said that may be but as times have changed there's been this thing where do we now hook it up to the phone because you had the TV internet phone package it's now hooked up with that I said but no one came out to the house to do any rewiring you know he says that's not it he says you don't have to do that it just has to be associated with a phone so I said so in other words I gotta have another phone number he says yeah you've ported your other number to these people so you're gonna have a phone number I said so what you're telling me is I'm going to have a phone number that I can't access in my house or any other place he says well yeah I said well that's kind of stinks I said how much is that gonna be he says $10 a month I said wait a minute I said on the Time Warner bill that came every month it said the phone was $39.99 and the guy says well yeah that's what we tell people but there's people who sometimes fuss about it so we will drop it just to $10 I said what he says yeah you could have had just the phone because you had the alarm system for only $10 so how much am I paying Verizon for the second line 999 might as well just say $10 so I could have just stayed with Time Warner phone for $10 plus my alarm system forgot about moving a second line over to Verizon which has held me up for three and a half weeks and had a wash are you kidding how would I know anything like that now here's the other side of this I don't know that this is necessarily true this is just what this guy told me he gave me a number to check tomorrow to call on the alarm system he said you can verify that this is how we've done things as I've been told but I don't know for sure that we're not expert at that so here's a number you can call these people tomorrow and verify that maybe we don't need our phone and then that knocks it off because right now as it stands I'm going to be paying basically $10 for a second line to Verizon and I'm going to be paying for line number three to Time Warner for a number that I don't even know because they didn't even give me a number tonight nobody communicates stuff well at all and this isn't anything I would have thought of why would I have thought that I need to research and find out that I need a phone line for my alarm system never needed it when we first put it in we didn't change over to this other thing until at least seven or eight years why would I think I needed something else it's frustrating and by the way if these folks had just done and now I'm picking on Verizon again if they had just put in the internet and the phone and what's the other thing well these internet oh TV they did just done that the first Wednesday that they came out here three weeks ago and I could have taken all that stuff back except for the phone and said well I don't want to turn the phone off yet and if they had said to me oh well since you have the alarm system you need to keep the phone and you know it's only $10 I had kept the phone with them and I had called Verizon say I'll scrap the order for the second line and I'd have been at peace there you go so there's some lessons here and you know what I'm not going to do the lessons here I'm going to talk about some lessons as I integrate this into a topic that I'm going to be doing on my business blog and talk about customer service I'm going to talk about procedures and we'll see what else I talk about but this is just me saying you know what this is not always an easy process now I've had a lot of people who have said to me oh geez we didn't have to go through any of that I guess it just shows that sometimes stuff happens and weird stuff seems to happen to me and that gives me something that I can talk about and put up a video on so there you are if you have any questions whatsoever if you have any comments I hope that this kind of thing doesn't ever happen to anyone else but if it does if you saw this video you say geez look what that guy went through anyway I'm Mitch Mitchell y'all take care have yourself a great day


Working towards long-term achievements can be mentally and physically exhausting. It can be a let down to work towards a goal and not see results as quickly as you were hoping for. But if you work smart, achieving your goals is possible. No matter your goals, here at Psych2Go, we have seven tips to help you achieve them. 1. Write your goals down. Even if you know what you want, actually writing down your goals has proven to be more effective. Make sure that it's visible so you have a continual reminder on what you've set out to achieve. Try putting a note on your bathroom mirror or your fridge so you'll see it every day. 2. Be patient with yourself. Rome wasn't built in a day, and reaching your goals won't necessarily happen super fast. It will likely take hours and hours of hard work. The best things in life often take time, and that makes them more rewarding. 3. Make time in your week for goals. Instead of trying to rush through your project, allow yourself an hour a day or a day a week to work on small sub-goals that will contribute to your overall vision. Doing things weekly in small segments will help prevent you from feeling stuck or frustrated in your attempt to achieve your goal. 4. Celebrate your achievements no matter how small. Sometimes it can feel like you're so far from reaching a milestone, and you're not any closer than where you started. But if you're actively working towards something, that's not true. Remember that these goals are called long-term for a reason. Find a way to reward yourself with a favorite snack or activity when you finish a part of your goal. 5. Remember that roadblocks aren't failures. We all know the phrase when one door closes, another one opens. While it's not just inspiring, it's factual. Sometimes life has a different plan for how we achieve our goals. So next time you hit a wall, remember to be kind to yourself. You never know what could be around the corner. 6. Listen to criticism and do not take it personally. Criticisms are not personal attacks on your work. They aren't a chance for you to get defensive and possessive of your work and goals. Instead, take the criticism and use it to refine and improve upon your goal and the methods of getting there. Criticism allows us to double-check our work with new eyes and create something even more amazing. 7. Work with like-minded people. This is an especially important tip because it's easy for you to feel like you're alone in your endeavors. There's also other times where you'll feel stuck in your efforts to figure out solutions to the hurdles that sit between you and your achievements. Talking and collaborating with those who share similar goals is actually a great way to see things in a different way, get inspired and maintain drive. Climbing the mountain of success is always easier when you're working as a team.