This is the intro that's going to be Tagged into the video that's behind me that I'm editing right now This is a video I did with call that girl Mike Lisa she is a Microsoft Outlook expert and we did some comparison and she gave me permission to share this on my channel as well of Office 365 versus G Suite. She's a Office 365 Expert has a lot of answers to questions you have about outlook. I hate outlook So she actually flips over a lot of G Suite questions and setups to me I've actually known her for quite a while with this video was sponsored by App River. I'm going to leave it in its entirety All together including you know the mention of App River is not a sponsor of my channel But they sponsored the video but I just want to share the content with you and for those you interested in you know some of the differences Office 365 versus G Suite and You know just kind of a back-and-forth comparison. That's what this video was about So I just want to put this content here and that will just leave you with the video in its entirety And if you ever interested in some of the Office 365 stuff I'll leave a link in the description below to call that girl's abyss and you can hire Lisa for if you have some specialized work on that as well Thanks Hey everyone, welcome to call that girls office 365 course. I'm Lisa Hendrickson your hostess And this is the final course number 12 this week I invited Tom Lawrence from Lawrence systems out of Detroit to discuss Office 365 versus G Suite. Welcome Tom How you doing? Hey, well, I think a lot of people already know who you are But why don't you go ahead and take a minute and tell us about yourself and the business and what other online fun things you do? all kinds of fun things so we're in Detroit, but we're a combination of a couple different things we're an IT services company or a manager or writer for a lot of Local businesses in the area and then we're also an outside resource via our YouTube channel for all kinds of fun technology and Sharing that we do on there which includes a lot of firewalls and enterprise storage talk And we do a lot of reviews on enterprise products and showcase how to use them how to set them up How to configure VPNs and all those exciting security devices, you know, yeah, this market someone's got to do it Watch when you put out it comes in my alerts and I'll tell you that anytime something's hot Tom is on it Tom is like the internet radar of problems and he either does something quick or gets it out to the people Because I caught a couple this last week and then today now everybody knows me I don't do nothing with what you do Duo when I what's do it's like the hottest thing and everybody's talking about it I mean, it's funny It's one of those things that we've been using for a long time and you know me and you I've been in different forums And I've shared a lot of the knowledge on that it's a great solution and So, yeah Actually, no, I actually know the CEO I've met him at a few local events that we've been to together super nice guy Doug is awesome So I'm actually really happy for him that duo got bought. That's kind of the news Lisa's mentioning here by Cisco for two and a half billion dollars Wait million or billion billion with the what? Yes. Oh In cash to not stock Wow Yeah, the three comma club He is now definitely in the three comma club Well, you know, it's so do we subscribe to Tom's channel I have that in the notes down below right away because it's I'm gonna tell you that Tom is keeping on top of everything now. That's awesome though Well, we keep up a lot of the corporate IT stuff, you know, that's that's the niche we're in Yeah, well the reason why I brought Tom on for the final course here is because I wanted to Tom does a lot of G-suite work and where I do more Microsoft in fact only migrations to office 365 Tom does the G-suite side is an Android Linux everything I don't do kind of guy and We talked about this a long time ago. I think Tom doing this. So the timing is perfect and I guess Tom and I we worked on an online a little bit So we're just gonna start going through things and if anybody has any questions Feel free to jump in the YouTube and put them out there I'll try to watch them because there might be questions because things like office and G-suite change all the time They do and that's it in will only briefly touch on some of the pricing because that's one of those things that They kind of change dynamically and especially if you're outside the US happen to be watching this the price changes become even more dramatic So we've had a few we work with some clients over in Europe and the fluctuation of the money can cause license fee changes so Changes too much. I was told by someone. They did I didn't know that either Because it depends which dollar you're converting it to like which which currency you're converting it to because it's all Microsoft base is all in a dollar But if your country's currency fluctuates the conversion rate, you don't see it at Microsoft's side You see it because of the conversion rate something me and you living here in the US Don't ever think about now. I don't either if we didn't have clients in Europe I know and then there's also all the vendors that sell it and the MSP folks and the reseller Yeah, we won't need to talk about price today. We're just gonna talk about all the other stuff. It's fun. Yep features So I started this off by saying There's ten main points. I kind of figured out actually I think I have nine in here. All right first thing I'm gonna just tell everybody is before a lot of technicians prefer G suite. They prefer Google They prefer Linux. You got to remember that business clients typically love outlook Yes, I don't care about their word and Excel and all that stuff you can do through open office and all these other programs Outlook is their bread and butter. So first thing I'm gonna start off with is if you have a client that you're you're just Onboarding or you're gonna try to do a proposal for I always say find out what they use for email and go with what they do For email don't try to convert someone from outlook to G suite because then the biggest snag is there's a connector involved and people Don't like the connector It sometimes they do sometimes they don't it if you do it right and I have a really popular video on this of How to properly set up the connector because I was told by another IT guy it didn't exist and I'm like it absolutely does But there's a couple things you do have to have a newer version of outlook It won't work with some of the older versions. So there's obviously that's at first one of the problems you run into And the search doesn't work quite as well There's been some breakage in the search when you try to search for your archives If you're using the G suite to Outlook connector It does integrate the calendar integrates all the other features So it's very much similar in emulates the exchange connector, but not 100% because of the search part So there is definitely that to consider. Yeah, I set up the connector all the time for folks I mean, that's just part of what I do. Yeah hired for that But the point is a lot of clients don't like the connector So if you're just picking up a new client, you're like, well, which one should we put you on? G suite is so much easier for you to do but the clients might not like it That's why I'm just saying do with what what the client wants. Yeah over you. Oh, yeah And you know a lot of them we do some of the office migrations as well because well That's just it's the next past them They're heavily embedded with a lot of the Microsoft office We you know like forms and things like that if you have a lot of custom macros They are not going to translate over to Google Docs as well as they are to Microsoft natively So that that transition becomes smoother and of course like you said if they're already using Outlook Unless they're ready to get off of Outlook a lot of people aren't so No, that's super important keep them on what they like and it comes down to price and all that stuff You know, I think the biggest problem is a lot of text don't do migrations all that much So they just say oh, it's so easy But then you got remember what clients have in their Outlook which is typically if they're not on a product ready They've got iMap and pop and iCloud and all the other I just saw the iRoll Tom. Yeah, you did it That's my life and people have all these other things rolling that you don't expect in a migration to put them on a new product is A lot of work. No and this is one of the unexpected things So you probably have a couple tools you like to use to do the migrations Like if they have a large PST file locally stored on their computer or an exchange server You probably have some tools you will use to connect to do the migration. Correct If my folks have a large PST file it typically stays in Outlook as a large PST file I don't always migrate it up. I talked to them. I'm a therapist Yeah, we decide what they need on the server and what they need just backed up locally and carbonate or whatever they use Yeah, I don't like shoving a big 40 gig PST up in the cloud if they don't need it now and this is where I've always found this interesting Google natively provides you the tools for the migration. So this is One of those pain-free things so if they have an exchange server Google has a tool that will plug into the exchange server You load it locally on that server and it doesn't care that they have 200 300 gigs of email just moves it all over to the G Suite We've had a lot of clients that we've gotten off of Outlook once again client preferences They wanted to move away from Outlook and use like the Gmail interface And we moved 100% of their all their archive PST files No on the computers and we moved their exchange server over now Google's native tools make that pretty pain-free As long as they have a fast enough connection they did they had a nice fiber connection larger company design firm But now at their fingertips is 20 Years worth of email because they literally just kept as they got new computers They kept bringing it over and bringing it over. It's a hoarding continues They are they'd never want to delete anything and they would just spend the money on bigger and bigger servers The problem is even a really fast exchange server, which they realize it was either upgrade the exchange server or move to the Cloud so they chose the cloud G Suite actually handles that really well. I have Actually look real quick. Maybe the real-time status update of a hundred and three thousand sixty seven emails in my inbox So wait you have a hundred and three thousand in your inbox. Yeah, and I can find anything from any time in about a second That's always to me been one of those things that and I respond on actually that's a people laugh For they say you respond a lot means like I replied all of them I have to view all I keep them archives are not actively The workflow you do is different obviously for G Suite versus Outlook I'm kind of an inbox zero person where I archive everything out of there So I only have active projects in my inbox I don't know if you subscribe to that theory of email management or not I have zero emails in my inbox right now. Okay. So yeah, you you're you're an inbox zero subscriber of that theory Everything goes in a folder only active things ring your inbox and it's all clean and pretty so Literally on busy days if I get up to 15 emails in my inbox I literally break down and cry for a minute because I'm like I got so much to do Yeah, and that's what I do is I archive them as they're as I'm done replying to my you archive them and makes I fall You know being I'm the owner of the company a lot sense I'm forwarding things for delegation reasons and They finally added a little button that lets me forward an archive or send an archive things So it makes it even faster used to be two clicks. They got it down to one click I saw that they had an interface change. I tried to not I do my Gmail in my outlook, of course Yeah, but back to your question I want to tell folks that there's two tools one is a well not tools a manual migration Another one is migration was those are the popular ones which by the way course number four I believe You can get three migration was licenses free if you're watching as a student here and you signed up No good little bonus migration was is kind of a cool tool. Have you ever used it? I have not and it's a bit Titan product today Honestly, if you're doing iMap or exchange over to another platform company platform, whatever it's it's we use it all time Okay, I think it's 10 bucks. I'm a 10 bucks a mailbox really helps Save time from manual which is you know exporting and importing and the the The computer's time with the internet just saves a lot. So I recommend doing that But I think gmail didn't I I thought I heard that said I only had a two gig limit a day Is that true? Um, not that I know of okay. That can't be true. Yeah. Yeah, I've I've never seen that No, I will say this there are because this is something interesting not everyone knows about gmail Gmail does have some limitations on their free at gmail address when you're using those You they even let you migrate into those the free ones, but Yeah, it's kind of interesting. There's ways you can do migrations in those do have limits But you're obviously using the free platform on gmail. So there's going to be limitations. You're not paying for it Um, well, yeah, so if once you go to the paid g suite, uh, all limits are off Dump as much as you have space to dump in there right Well, I move a lot of people off gmail. They're at gmail.com to a business domain to exchange That's my favorite move That's free gmail. Well, that's actually yeah in the lateral movement between Free services is easier. I don't know if you're aware of this, but microsoft and google twitter and a handful of other companies And i'm the important one to our microsoft and google Um, there's a new platform a data provisioning platform that they're agreeing to so you can migrate uh from cloud to cloud They they actually all got together and all signed a doctor in that they're going to Actually do this they're going to make it easy to interrupt so you can just migrate between uh services Okay My mind is blown too I'm really confused on how you can move Say it again the beginning part. So this is actually what they're doing here And i'll give you the exact name of it because we covered this. Uh, I have a podcast as well. It's called um data data transfer project Dot dev dev is a veil of top level domain facebook google and microsoft and twitter Have all agreed on a standardization method that they're going to be adopting So you can move between cloud services So if you want to switch between two cloud providers You don't have to have it like bring it down to your computer as an intermediary. You'll be able to do this They're still implementing it. It's uh, well, it depends on when you're watching this They agreed on the standard and they have published documents on it. It's going to be a while before obviously it becomes fully rolled out But this extends more than just email and office software. They're actually talking like even your photos You'll be able to interoperably move them between services So this is actually kind of interesting and it's going to be something else We're seeing because most people as they use cloud services if you want to switch between either their service Making it easier just to move between services is interesting The facebook's not in that is it they are So you think we could take all of our facebook chats and migrate them into our into our email Yeah, i'm wondering about this Yeah, so all pictures and data and everything Well, if you can download it right now from facebook, i don't see why you couldn't import it into uh Yeah point in office So it's uh the consortium the big players in the game are facebook google uh, microsoft and twitter Notably Yeah, linkedin's a sub-series microsoft So by default they're going to be in there too Not that you really have as much in linkedin, but linkedin does allow you to export your contacts Actually is a feature they let you do so. Oh, I have a video out on that and also i'll tell you that my linkedin profile is I think 16 pages in a pdf Yeah, because i've got a high 200 testimonials and it's a lot of data actually Yeah, there's actually quite a bit in there It's it's a little different because it's mostly like a bio that you put together versus in testimonials from people It's not as much like a photo sharing like facebook where we've uploaded a lot Um, you know notably though apples missing from there and they love their walled garden So sorry if you're on apple, it's still a pain to get off They love their garden. Yeah, they're a walled garden of proprietary Yeah, right and tell how do you think they made to be a trillion dollar company that announcement was just the other day, so I don't know. I love you called the garden of their own special little area Special walled garden you can check in you can never leave like hotel California It is hotel apple hotel apple. I'm kind of into myself All right, tom. So the next thing This is going to be a whole pie news conversation is I put in here for a lot of people that don't understand Is you got to need to know the differences between this is where we mean you were talking pre-show here Office 365 home and business premium. There's a big difference I'll just say quickly that the home version when you see the five for 99 dollars That's for home users to buy that then they get some one drive space and they can install it on five You know computers or devices The problem is that is business clients are seeing it on the shelf at the big box stores They go buy it and they're a home user so they buy it Which they kind of can still fall in Compliance there because they're a home user too, but then you get the people that are like well I'm going to go set this up on five of my employees computers Right, that's when they're Microsoft doesn't have a vetting system through a domain purchasing system to make sure that's legit So people are doing it all the time So who is in violation? I don't know. Here's what I say. I'm not the Microsoft police So when I get a client that's on it, I say Maybe when it's time to renew that 99 dollars you should move to business And then they go well, what's going to happen? I say probably nothing I mean unless Microsoft catches you I don't know what to say. I'm not the police of Microsoft though So I say you should move to it and then I give reasons why and it's hard to win it But as long as it makes me money I'm transferring and doing all the stuff. That's fine. But That's the the big difference is the home and the business and the business is done only through Microsoft You can't go to a store and buy it It's subscription only and so the word officer 65 is subscription only and You have to buy directly from them or through a vendor or through a reseller. Yes. Yeah, not stores Yeah, and that's one thing that Microsoft I think they're doing a good job of bringing everything back to their website There's still some fraudulent people that you may have seen like they offer We'll sell you office keys for really cheap and things like that do avoid those because I I've been approached by some as a as a youtuber who does tech reviews They actually want to sponsor my channel. We've been reached out to by a few of these companies I just don't trust them because they'll sell you Microsoft office for like 12 dollars They obviously they sell windows 10 for 25 bucks. It's crazy what they'll sell things for Another youtuber actually did a review and he activated but even he's nervous. He's like it works now I don't know why it works. I just did it as a test. But yeah Definitely stay away from those you want to buy everything directly from the Microsoft store And just I know people aren't comfortable with this But you just have to live with it Microsoft selling this all the subscription is the best way to buy it Matter of fact, when you go there, you really got to scroll down to look at the outright buy prices They're buried down in there. The first things are always the subscription services. So Yeah, and I don't like buying any office products anymore In fact, I haven't helped a client really buy one in a long time because the last two that they bought off amazon were pirated Yeah, and they were like, well, I got off amazon. Well, guess what amazon has hokey stuff going on too Yep And here's here's a big sign is if your software installed correctly windows updates done and everything that seems good and it breaks it's probably pirated because The something's wrong with it.  The other thing is I like getting the subscription for the support Because not everything is fixable by us. Yeah, and sometimes it's not our problem There's a back-end issue that literally has to be called from by Microsoft as well And uh, that's where you're going to get with the support and the same thing with the g-suite once you're And too many people just think they can use the free gmail one Even if you get the basic plan the the lowest level plan from g-suite that enables you to get phone Human support you can do chat support human support whichever works for you. But yes, you get it and that's the important part Yep, and that's what I was going to talk about next is on the g-suite side. Here's one thing. I'm noticed is If you need to put a support ticket in with with google and you don't have admin access through the portal It's really hard to find It is very hard to get to them But once you're in then they are very responsive, but they hide that they want you to use their their community forums for everything Yes, that sucks. So make sure when you sign up you get your contact for support Well, yeah, and what you do for that and this is they have a unique way of doing it and uh Oddly i'm friends with the guy who designed their call center. He lives here in detroit But what they've done is they set up a system and if you're not used to it But this is kind of keeps the crux away and allows them to offer really good support You log in in at admin.google.com you log in with the admin account.  They give you an id number. Everything's very concise, but it's there It it keeps the end users away But it also from a support standpoint It can be a little bit of a pain because Like you said, if you don't have if you're not the admin and the the admin's not available And you're trying to assist a client and this happens to us, you know For whatever reason the owner goes. I don't want you guys having admin But I want you to help and then they become unavailable Well, if you're not the admin, you can't get that ticket number started. So like you said, I think it's for a pin too I need a pin and oh, let me tell you that pin drove me crazy one call Yeah Tom I've told people If you don't have at the admin account and don't have it man. That's half our battle is getting that Yep Yeah, and we try to work with generally um with us It's it's not something that comes often because we make that clear from the rip is We're gonna manage your office account. We're gonna do all this for you No problem. And uh, we always have the owner's admin information and account We're on the phone with them. We always, you know part of the authorization So that's as long as we have that we're good and you can get right in the admin But if you don't have the admin and you can always make your other other people admin And that's often what we do pick someone else you trust the VIP of the company Chief financial officer, so a little delegated out and anyone who you privilege that admin Gets that support. Yeah. Well, guess what can happen like happened to me yesterday Oh, who's the admin? Oh the person who left six months ago with her personal email account So now we're putting chase down the admin account Yeah, making sure all of that is right when you set it up as hard. Um They people people sometimes make it challenging It's just we've had a few people have their websites hijacked for the same reason It was bought by someone who used to work there a few years ago Well, I think that since clients Our clients can go online and buy things themselves and they're like, oh, I can google how to do it myself It's so easy gmail to g suite office. It's all so easy if the if the outline is on Is in google and they can find it. That's where danger starts danger danger The nice thing is with g suite is because it's only a cloud application There's not softer for you to really download on there that you purchase. Um, the pricing's always been clear There's not anyone on amazon trying to sell you a fake copy of gmail never heard of that. No No, I think that they've kind of conquered that Yeah, they nipped it in the butt early because there's not any Confusion about it. You pay us a monthly fee per user. That's the only options they have, you know Other than the different tiers per user, but for the most part it makes it simple and there's not there's not that confusion Right. I guess I've never really heard of that. No I can't spoof them. Well, I mean my clients get spoof, but no Yeah, one of those beer fishing and all that that's still a big big issue So I still I think 40 of my calls are still gmail Gmail related something so when people are like, how can you be an outlook expert? And that's all you do I'm busy Now alone with all their two step and all their stuff and the My favorite is when you said you had 103,000 emails My client said try to get that into outlook. They're calling me. Oh, yeah Yeah, they're calling me right away. And that's one of those things too outlook just doesn't handle mass quantities of emails Is well and it's it's got to be you know for my own workflow I have every email from every one ever. I never delete anything. I never really need to And uh, there's was more but I used to have my own mail server And what only when I help grew my mail server a little while ago that I move it I moved into using gmail now there's 103,000 in there It's it's one of those things though It's uh, it's nice hand me my fingertips because someone says hey, I sent you this Once you learn how to search something at the top of gmail I can instantly find it right now. Matter of fact, I've been at clients when they go I didn't send it to you and I pull it up on my phone because it will index just as fast on your phone As it will on there so I can pour through my 103,000 emails with a search Query and right there while i'm sitting in a meeting going. Yeah, here's the email You sent it on december uh second and they're like, oh wow I did Well, you know what and on my outlook I had to go dig up an email from february I already had to archive it archived it to a local psd And I found it pretty quick And I I've got two psd files 18 gigs and I think 15 gigs But can you do that on your phone at a meeting at a client? No There's one thing that so that's a bonus to g 0.1 for g I will say that's a big and that's a huge one for me. So Well, I guess here's the thing as though is that a lot of my clients want everything on the server. I don't I I just like it thinner. I like mail boxes under gig. I try to keep my stuff managed So maybe you could I have never done it Yeah, um, Mike, I don't know where the limits are. I know they've greatly increased them I don't for running it in there. So if you use like the Outlook web interface, which they've done a lot for that. It was really bad when they first launched it It was very basic and they've come a long ways with the microsoft one So the web interface which I haven't really used it lately, but I know it looks a lot better Just I I can't say having used I've seen it. We've logged in and seen it on clients all the time I'm just not I don't actively engage with it. Let's put it this way It's actually so good now that I actually tell clients when I'm setting up their phone. Here's the math I do Let's see outlook app or 45 minutes trying to deconstruct their built-in stuff I go, you know, it might be just easier to use the app and a lot of people are turning into app people They're like, you know, at least to this set up in 30 seconds sounds good Otherwise if I have to do your built-in iphone stuff that literally with iCloud, it's a 45 minute nightmare. Yeah, no So I say this is do the app and forget the rest That works for me um Okay, next up is uh, I already talked about it the connector piece which is uh, kind of a It's a negative if you're on outlook. It's a you know, something you just got to do But one thing tom I learned is that folks like having multiple email accounts in outlook So here's what they want. They want an exchange one and their g-suite in one profile Press that. Yeah all the time. Yeah, and then here's what the problem is. So there's a tip for folks You set you set up the the g-suite first in the connector, then you add the exchange That's the only way to do it Yes, it actually has to trump but then you're gonna have problems with your exchange calendar Yep It doesn't cross over And it's a pain and I'm have a client that's trying to push it. He's got six exchanges and a g-suite and I'm like This is just not working You know, and this is this is something um, my solution for this is I have six different email accounts Um, they all are funneled into my gmail account. Oh, and that just gives me a heart attack thinking about that It works great. I don't know how you even do it. It's really easy So I know when people email me at my other company lts creative and other ventures that I have Um, because I see where the emails come from I can see what email address and when I reply They automatically smoothly go to where they came from. All right That's my solution even for those people is to consolidate it like that go and just pick one server Whether that's the office 365 one or the g-suite side Merge them all together and then you only need outlook only needs one connection And then it can see all the other email addresses Okay It is it's kind of a it's the easier way to work it around because it's basically you're trying to force outlook to do something It doesn't really want to do like you said the way the calendars But if you merge them all now you've kind of solved it now the exception to that's going to be people who want to maintain a personal email Along with The other one. So that sometimes causes that as an issue Well, that's just one thing I noticed. So if you are setting somebody up just make sure you're aware that g-suite without look has to be You got a little depth first because if you do the exchange first that you can't add the g-suite one Right No, and that's what I see and you're gonna laugh when people call me with problems Um, their technician didn't know how to do it. So they set their g-suite up as imap and their calendar doesn't work And so I've actually spent an hour setting up g-sync it to then go. Oh my god. You're on g-suite So why don't we redo your profile and then it's fixed in like two seconds I just don't sometimes I don't know everything about a job. I take break fix calls So, um, if you're setting one up always do the g-suite first and then exchange and prepare for other problems Because stuff like public not public calendars, but like contacts might not share correctly calendars other little things Just I noticed what's that the death is in all details Yes, and things you're never gonna know about which is also next for the next thing on the list here So those that are doing google docs. This could be a whole probably thing on its own too, but From what I learned when I did my original on This is for my ab tech show is I learned that the legal side The formatting it does not use standard word Uh, the g-suite right so they've got their own word, right? Yep. What's it called docs? Yeah, the google docs. Okay. So google doc has its own formatting and its own everything Now What they fell up at the tech show told me you said in my presentation was the the legal formatting didn't match Correct. So how'd you get around that? So here's how that works a lot of legal forms have Generally, I've seen some very specializations. So we have some law offices that our clients and they have a lot of custom and specialization macros and auto fills and features that they Really buried in there with some coding. Well, that just does not easily translate into a completely different platform like google docs So we have had lawyers that to have to make some decisions and we even have a company that is just really interesting It was a platform they built from a long time ago Um, they had this really cool macro to do all of their quotes and it went and Extracted from other previous quotes to pull it in so it actually could read other files Pull them all in all that's really cool But it's they wanted to move the g-suite and it wasn't easy to do So it does take some you just have to break those macros Rewrite them. You're gonna have to change those weird little quirky formats and rewrite them Now once you've done that and once you've moved over to google docs google sheets, which is their spreadsheets Um, it works very very smooth The way you link a google sheet between another google sheet really works really well the google docs as well So you understand what each user is doing. It keeps the keeper vision history. It works very smooth One of the interesting things that google has been really on the cutting edge of and i'm not sure where microsoft is with this now Um, but you can pull real-time data from the web and macro it in to all of your spreadsheets You can pull even stock data wikipedia data. However, you want with a series of Live feeds google from the beginning bake that in so it makes her their doc platform very interesting Now because we we had this entire spreadsheet we put together and we put together another one We helped a guy It was for his baseball stats for his fantasy baseball We would actually have the macro so every time you open up the sheet It scraped all the stats for all the players and filled it into the sheet And then he could apply formulas because it drops them in not as html, but as regular, you know data points So The extensibility is there because it goes because your web enabled in real time But you're right for legacy you've got this structure you built you're gonna you're gonna just plan some rework time If you plan to switch Yeah, I think if folks need somebody to do any macro writing I have an expert that is very affordable and right now I have her on a job that Is doing a big excel macro rewrite fixing a lot of broken stuff, which I don't even know what it is But that's a tip for anybody that needs one. Let me know Okay, yeah, so it was a restructuring would be the the disorder needs to be done It can be done, but yeah be prepared.  No, right So then it kind of goes to the next one files don't work the same You'll find some bugs and you know what the one thing I've told people with it with all migrations No matter what you're going to back and forth expect problems and expect how to fix them quickly Or to know how to manage it because you're gonna have it not all absolutely And then the other thing you want to make sure is that third party apps your client is using and one platform works in the other That is probably more coming from the legal side. I'm thinking tom like someone's using a PC Law product or I hate using more PC law because that is a product But you know clio and all those make sure if you switch over you have that all figured out because that's really important to legal I just use that an example because that's what we talked about at the tech show And I'm going to give an example. So we have a client that is you know has to use office 365 They're a their primary business is providing a very large corporate company's insurance quotes For their health insurance So they have to use the outlook they have to use office 365 because the Platform they're using which is actually interesting because it's web enabled But when it's done it attaches only it only has the hooks to do this Into outlook and then it sends the package. So we want to give lisa a quote on insurance We ask you your details or whatever And then we put the package together and it's all nicely formatted and filled in as a form And you can have a pdf with a e-sign option at the bottom of it And it sends the package to you now it sends it not as them as an attached email It actually sends the entire email to you and when you reply it comes right to the sales rep They're prepared to quote for you. So it's a really well integrated slick system. But once again Um, there's not an option for g-suite if they just don't support it. They are completely That product they use to do the quotes is married to using outlook Now the other side of that there are companies that are working and you can find quite a few of them That have integration with google and hubspot, for example Has really nice templates and everything else and they 100 they support both platforms But they're very well embedded with your g-suite for creating things And the invoicing platform that we use for my own company is an open source invoicing platform And there's someone wrote a hook that's really cool You can line item things in the spreadsheet and in your google drive spreadsheet And it creates and sends the invoices automatically as you do it Crazy Yeah, so once again because when they're all web-enabled products once you get to the web-enabled side of them The integrations can go really smooth because they all have api interface So there's there's advantages of both but you have to start with what the product you're using and doesn't support that That's something Considerations look through the entire product suite your clients using make sure that there's a path because it may be a different version of the Product in an example of hubspot Okay, you have the integration without look if you want to do the g-suite We're going to have to migrate you and make sure your workflow matches for this Yeah, do your investigative work before you do a migration That's really important. Yeah, that's expectations met and here's the thing is that I know a lot of techs are starting to get pricing down with migrations because they're being competitive now, right The last thing you want to do is have a client Ask you for a quote on a migration you get some numbers and stuff for them at the end After you've won it to go. Oh, by the way, we forgot About xyz and my big one is oh, we forgot about uh, our you know, 50 share point sites that we have to migrate You know Try to get as much information as you can to do the best job on the quote and the proposal because It'll bite you in the end if you don't Yeah, and a little trick for that sometimes is don't ask people what they use because you may not get the right answer They don't know what you really want to do is say what's your workflow and walk me through it Watch with their opening it's it changes a little bit because that's an easy thing Oh, yeah Well, I click here and I click here and I click here people don't think about the applications you're using They click this icon. They click that icon. They don't tell you. Oh, yeah, I'm using pc law. I'm using You know hub spot. They don't say those things They say you say walk me through your workflow for example And you're gonna get that is invaluable It's uh, yeah, I've I've done some teaching with technicians and I always say don't talk tech Stop there talk business give me your workflow and then you just kind of reverse engineer from there You watch the employee work. You're like, oh, yeah, these are all the okay. I know what you need on your computer now Yeah, and you know what sometimes with my outlook jobs people will send me like a four page document of other problems And I will breeze it and when I get to the job I say you show me now what's going on and I can see the problem I'm like, uh, uh, uh, that's it right there and they spent an hour and a half writing up this perfect document Yeah, yeah, exactly sometimes Yeah, and then watching you know in like you we do a lot of remote work and we do screen sharing watching their workflow We understand it very well. So uh watching that gives us the great insight we need and we can solve the problem faster Sometimes and sometimes it's just handy for you know, I just jump on start it start with a small engagement They pay me a few dollars just to start the process. Okay. Now. I have a clear understanding I can give you a better proposal. Well with that being said, here's the thing I've tried to do with my migrations I try having them pay me for an hour To remote in and see what's going on because sometimes they don't need a migration They just need something else fixed. Yes, they've been told by somebody. Well, here's my favorite We were told we have to go to G suite for that and I'm like Pay me for an hour and let me go see and I find their solution So sometimes you win by not doing a big migration that would have failed you anyway or whatever But that one hour consult to me is really important. I try to do that with all of them now. I try Yeah, and we do a lot of it too. It's kind of like just a basic look here It's going to take some of my time and the problem is if I don't charge you for it I literally can solve your problem by saying something or checking a box. I mean, it's in them them one I mean, yeah, we kind of we're all in business. We got to compensate each other for our times And uh, and we do solve a lot of things You know, we we've done the same thing because people come to us because we're we're very familiar And we have our own workflows and processes that are integrated with G suite And we've done some large projects for clients integrating G suite But the other side of it is we won't move them off of office 365 because someone told them to Look at it in the sessico and you can fix this. We just got to change this feature Or turn this thing on and that helps solve a lot of it It does I'm a firm believer in that as much as I try to get clients to do it I get a lot of tire kicker calls. I'll be honest That's why I have all my stuff out on the internet pricing how it goes because that's how many calls I get But I have to have it ready. Yeah Yeah, right It's one of those things we we took on and it was because their previous it people were disinapt And they had a feeling they were inept but they thought they had to move to something else Um, they had an office 365 account. It was connected wrong We just were like there's not a migration need at all. We just need to fix what's broke, right? I've seen that too. I remember when I'm like, you know, do you haven't updated the records yet? You've been using on microsoft.com for your email for a year when I could it wouldn't you know It's all there. We just need to switch this and they're like you're kidding I don't know exactly a 15 in fix Because you call the right person All right, let's see what else is up here. Um, I put in here heavy excel users might not like to switch over You know what?  There's a little bit of a structural difference in a way You're gonna you're gonna conjugate together the magic formulas and things like that But we've actually found a lot of them once they got used to some of the changes and learned a couple of the nuances Um, the real-time data feeds are really impressive to them and to my knowledge and I haven't tested lately But uh, they're to my knowledge microsoft still has not done this I don't even know if it's on our roadmap because it's a one-off But you can go as far in their spreadsheets of you can lock a spreadsheet down and her cell or per rows You column a row you can set user permissions And let's say I share the spreadsheet with me and you and several other people And I want other people just to enter data portions of it I can share them as a read write on the data and then Read only for the rest of it, but then me and you have read write so we can collaborate on a spreadsheet and create it for data collection Uh, and we use this system for a guy He his uh whole workforce is remote because they go on and do uh large installs of furniture Um, like commercial furniture and office buildings, but they get dispatched all around the greater detroit area People don't want to show up and they fill up paperwork is what they are doing Got him a bunch of horizon tablets with uh, you know 4g on them They just open up google spreadsheets They put their hours in a spreadsheet for each job and what they do they will uh simple little pull downs the it's a read write to the owner read write to the person who manages the office and Only read only they can only put in the data for their portion and they fill it all out now They have what is almost like an application. It's updated in real time And the billing can be done in real time with no one ever calling back home or saving a spreadsheet. They open it up Hit it on there. It works very smooth on the tablet phone Uh, it becomes very yeah, well, I've seen here's what I've seen is that when someone sends me a google doc or a google sheet or something i'm always like Oh google again, you know, but then i'm actually I'm pretty impressed with it sometimes because I like a lot of the features how fast it is and all that other stuff And i'll tell you compared that to share point Is sometimes not easy Yeah, share point is still behind in the times And this is one of the reasons technicians love it and this is a this example something we did the other day Um, we have we took on a new it client physical it so we're there at the location And we create a spreadsheet with that client's name for we didn't have a map the previous it company didn't have a map of all the devices So well, this is a large manufacturing company. So there's lots of iot type devices There's about 180 unlabeled servers So we ran a discovery But then we start throwing it all into a spreadsheet and all of us are shared the spreadsheet And in real time each of us take a section of the spreadsheet and just start working on what are these devices documenting The labels on them and putting information and credential information in here Like hey cool, and we built it and you can team build something very quickly On that spreadsheet and that kind of workflow is they've gotten better Microsoft has the ability to do that now a lot better than they did But boy google they've been they've had it for a long time. So it's really really polished I give it to them that i've been super impressed with that And that's why it was kind of hard for me to say share point is the best because For my from it needs to be at that level for it to compete better And the nice thing is like it comes back to why do why do we care so much about on mobile? Well with most users being mobile and when i'm on site i'm standing in their shipping area I have the spreadsheet on my phone. I found the device by unplugging plugging it back in I'm like hey, I located the the mystery box that was hidden in shipping. It's all this feeling And uh, so I can just go to the spreadsheet on my phone without even opening my laptop edit spreadsheet type in You know, this is the device name save done and now I put it back in my pocket I didn't go through like a big process to make this happen Oh, you mean uh with share point you have to click in and log in and have the wrong password text verification Yeah, that's why i'm still hesitant In fact, none of my clients really do much on their phone with share point and one drive except maybe the one drive But share point I don't get a lot of it and these type of workflows and like how we use it internally is um We share with our contractors because we outsource certain aspects of we have the hire contractors for some of the physical layers When we build infrastructure have a different team that does that They don't have to come to the office at all. They get a spreadsheet They understand the tasks that are assigned to them. They can tell me they just mark them all done on the spreadsheet They can all edit them from their phones. They can edit them while they're up on a man lift So they're on a man lift and they're like camera 13 installed they hit save we see it internally We see camera 13's plugged in we can internally see that update and Program camera 13 remotely and then the contractor does the next one. I mean he's this type of collaboration works really well Yeah, I'm actually doing a google doc right now with somebody It's nice. I just click on it. It's there. There's no permission I had to go through my my gmail account, but you know, it's fine. You do have to have a gmail account for it And that's fine All right, so I think just to close up here. We can probably knock out the pros and cons real quick We already probably talked about a lot of them g suite seems to be cheaper easier for text to support And the thing is this is what I love is that text are like, yeah, just use g suite, but I'm like, but then you don't make money on support Right very true You know and something we didn't mention here, but I will talk about this is an issue or into a lot We see a substantially higher volume of spam um with office and The consensus with most technicians you'll find if you search and discuss in the forums is oh, yeah You've got to put a spam filter in front of it Well, google years and years ago they bought the biggest spam filtering company in the world Yeah, and a lot of people are upset by that but hands down they were the best at spam filtering and g suite Because of their free email service accounts for roughly I think right now 70 of all emails sent on the internet are done to or from a g suite account or a g mail account Not g suite that visibility Into traffic combined with the way google's heuristics work is they go Hey, look all these people that seem to have no relation to each other just got the same email I bet that one spam and we're going to spam it right this visibility gives them an edge over other companies for Spam filtering so that's one thing I think they really have you can add and there's add-ons But that's something you have to think of total cost or ownership. All right. I'm going to buy a spam filter to Enhance The microsoft offering right now you just added that much more per month whatever the charges are for that Yeah, they include it right wasn't it postini that that's it. I could the name was on a tip of my tongue postini Um, yeah, I mean, you know and it's nice I've never had to put on there's companies that try to sell me because we're uh, we use solar winds as our stack Solar winds as a product that will work with um office gc5 for spam filtering. It's good But they try to sell it to me on g-suite. I'm like, why we our g-suite clients don't know what spam is they haven't seen and uh The in one of them is an interesting one because they had to switch they went from g-suite to office 365 We had to migrate them for the the dispatching software to use in the transportation market It only integrates with office 365 So that's what they had to migrate to and then first complaint within the first two months was why do we have so much spam? We never had it before and we've been using g-suite for five years. I'm like We got to sell you another service on this. We warned you it may happen and you said you for you You said, ah, we'll see and now they're like, okay. We guess we got to add that feature on so Yeah, I get that a lot, but here's funny thing is sometimes when we move people to office their spam goes down And that probably depends on what they have if they've created rules to allow things that's that's a big piece of it too Yeah, most of it is coming from people's uh, frankly from like a register.com or network, you know network solutions Because you're totally changing platforms and I think the blacklist and the spam list change a little bit Yeah, um, but then just come back to her to eventually because yeah the junk filter and outlook sucks But I've got mine man as well Okay, now let's hit some cons real quick and then I think we close up So the cons are lower margins, but then again lower support needs, right? Yep I'll look users can't wrap their head around the labels start our favorites That's yeah I love the labels, but you're right. There is a learning curve for interface. It is a different concept for how it works That's training alone and you said it when you learned your search That's the thing is the I'll look users know their search And sometimes it's hard to transition your brain to think a different way Yeah, it's very hard for me too. I have to admit so people are creatures I have it and uh, one of my favorites was a conversation I have with the ceo. It's just Super smart girl runs this company big manufacturing and uh, when we even upgrading versions of microsoft office We've been a client for a long time. So before they moved to the office She calculated how much downtime it would cost your company based on the average time It would take each one of her staff members to learn like That so you know some to think about it I mean it's going to cost your company a certain amount of time to learn how flexible are these people because their job isn't searching outlook That's ancillary to what they do. Sometimes they need it to find An old shipping receipt, right? How much time will it cost you overall as a business? So that's something to just consider as a business owner and bring up as a technician doing the migration Going you're going to have some pain. You should probably consider some training with these people Training who pays for that? Yeah Nobody i'm a proof of that Well, yeah, that's a big one. Um, the other thing that the big one is the interface of gmail Outlook people can't wrap their head around it and i'm one of those people because here's why tom the minute i'm in my g The minute i'm sorry the minute i'm in my gmail and i have to forward an email I panic. Yeah, who is getting it from the thread below I absolutely stop and I just go back to my outlook and do it because i'm like i don't trust it I don't trust forwarding and that was that's what most of my clients say Yeah, you can change it so it doesn't stack the same way. Um, there's a there's a quick option You can change on there that that helps with that. So and then like I said comes down to once you've learned it and get comfortable with it Yeah, so now the most of my clients can't get their head around the gmail interface the forwarding and those labels That's the three are here. Yeah, what you do is you just turn off the grouping That's the that's the option you turn off the grouping and it makes it easier For if you're used to the way outlook separates each email. So try that try that see if you're Well, they're already at that point wanting off but next one is the big one iPhone versus android now That that's uh, oh man, let me just tell you at first thing I ask clients when I book an appointment is Android or iphone. I know how to mentally change that I've I've learned the iphone people think differently than android And I'll tell you that setting up an android email Is with the app. It's easy. Yep apple. It's easy if you don't do the built-in and a lot of people don't believe me when I say When I'm writing when I'm migrating you from like iCloud to exchange we have a lot of work to do It's 45 minutes on that iphone because iphone people want it built in Yep, almost every time And oh, it's so much work A lot of work, but anyway the point is android just usually a seamless with the with gmail Android is seamless on For obviously the entire g suite it just integrates the listening to the phone and it doesn't the apple devices You can you load up your g suite you load it into the built-in Functionality at the core of the phone and it integrates directly with all your calendars naps Um, that's actually something apple Has not liked because they've been at fights with uh android But they said that's the like when they the apps the maps tobacco apple had They said they can never fully get rid of gmail because the number one requested feature on iphone's is access to the g The gmail the calendar and everything else. Yeah, they've tried like making it an add-on. It's never worked for them Because people love that integration. They love apple devices and they will always buy a new one They have a highly loyal. I mean it just absolutely loyal fan club of it But they're used to using g suite as their back end Yeah, i've i've tried to tell people that about the iphone and i'm like it just doesn't work He just it's kind of like when i do remember years ago when uh Microsoft said we're not letting you use the free calendar syncing anymore. Yeah. Yeah, and that was gold for me That was gold for money because people i was so easy to install and download and after that They had to actually get on exchange or another third party and that's what i have to do is figure out which one works for them A lot of people want that. Uh, they don't want the um The whole g suite. They just want their gmail to connect to their gmail stuff. Yeah the free gmail So that's a 20 dollar g sync a tool. Do you ever use that? Yep Years forever ago. Yeah, i remember some of that that's what i use I don't get that much anymore, but i used to but yeah So the the kind of the takeaway for this is the phone is really kind of important to me when i do my consults To figure out what how am i help them You know and here's a question for you because i use this Constantly, um, how is microsoft doing and do they really have this yet? Does microsoft have the smart reply options uh on their web interface? I haven't seen them I don't use the web interface So what the smart replies do is it contextually reads the email and has a smart reply It'll say yeah, i'll get back with you later It gives me uh it reads it and then gives me options This is actually one of my secrets to people ask how do you reply to email so fast And a lot of the contextual responses that google has are absolutely accurate So i can just look at an email on my phone or it does it on the web interface and i can pull up the email Hit reply and it gives me choices of consent not a word reply sentences that i would respond to that Man, that is a i don't think i've seen that term. I don't i don't think it's on my iphone Because i i've i've haven't seen it. Let me just go pull one up here quick I've never seen it. It's something built into gmail. So it works on iphone and it's a g suite slash gmail feature Um, I will put that as a huge positive. It scares people Uh, it's because they read it and they're like wow, it has an entire sentence reply That it it actually makes sense to reply to the email this way. It's almost creepy, right Well, because it already is probably like google knows what you're thinking Yeah, it's amazing. Um So one of the one of the replies is great. It says thanks. That's great. I'll get back with you later on that and that That was that's that's a reply. I've seen it. I know it's In uh, it's it and it's not cookie cutter. It doesn't just come up with the same one all the time It looks at what they sent. Um, and it'll even ask you're sent items tom. Yeah, well Let's go a step deeper. It'll actually ask questions So some of the responses aren't aren't statements. They're interrogatories So someone will say they one of them will be like someone say, hey, would you like to meet for lunch? One of the options is yeah, what time and I can reply with that and I just hit send and I people people don't I don't know. How do you respond to that many emails a day time? I like I use the auto reply and then I sometimes add a sentence after the auto reply So anything that saves me typing and clicking Right, well, it's kind of like it's own built-in ai But I'm going to guess that it probably goes through your sent mail to figure that out somehow. Oh, yeah I I have surrendered myself to that clouders. No doubt about that. You're like I drink the I drink it I drink the Kool-Aid I drink the Kool-Aid for it. And um, it's one of those things I never look at email where anything personal or overly private should be Most of it is, you know, hey, let's coordinate this. Let's meet here. Let's get this quote done that's what so many of my emails are and So it completely makes sense that I don't mind that you you may have my emails and respond for me on my behalf That's why I say my business emails are boring. If you want the good stuff go to my facebook chat. There you go. There you go Which mark I don't trust him for private when it comes to privacy We put everything encrypted with I I use signal messenger and key base because I encrypt everything that I care about Everything else goes into email Yeah, I don't use a lot of encryption because I don't do anything like that secretive but um, we share a lot of uh Credential information. Um, we use different encrypted systems for that Because uh, that is it's a whole nother goes outside the scope of this but um something we just have to do We're setting up servers for clients. We have to get information back and forth We're coordinating a project with our transportation company and we have to we have to share the keys offline None of that's going to go in email. We have to come up with an encryption Yeah, so there's times when you encrypt and then emails not that never share passwords in email Just flat out. Don't do it. Just We may never send passwords I know how many I get it all the time from clients. Oh, yeah. Yeah, we do Here's all my info. We do unfortunately, so I get everything All right, so tell them we're about to close up here. That was kind of oh the last thing was You can't view many outside gmail accounts in gmail on the browser Right was repeat the question. Well, I put this in there Here's why people like outlook is they can see many email accounts in their folder list Like, you know, I've have some of them 10 or 12 emails you can you can do those in gmail So to access an email platform then. Yes, you can have a common Yeah, what you do is you can even pull them all in and that's even some of my accounts that I pull in are from separate places They can be pulled in there's ways you can do integration. They even have a An option called multiple inboxes. I've never used but you can even switch the inboxes to be multiple So you can have them. I've never used it. So don't quote me on how that works The other thing people we see a lot of is they log into their personal gmail And then they have their business gmail and that shows up as a pull down in a top corner You click on your icon and you can switch between them On there matter of fact one of the cool things it does If you ever looked at the url it adds a slash zero slash one and then a zero slash two zero slash three But you can actually bookmark them And so you can open up both at the same time in two different windows And they won't trump over each other like with cookies or logins It actually creates a unique url for each one. So you can actually Bookmark them. So I keep them all as pin tabs if I have to open up personal gmails versus work gmails Oh, wow You know the biggest problem I have is when people have security problems I'll go do the less the less secured apps and we're logged into the wrong account And then we have to log out and then it logs us back in and then we have to keep going around and round Around and I have clients that have 10 sometimes gmail accounts. It is a game Yes, let's try a new browser. You haven't logged into yet Yeah, uh, we we thwart that and like I said goes outside scope But there's a third party mail relay companies you can spend a few dollars a month with The few dollars a month I always sell people as less than you're going to pay me to try and support the unsecured app configuration Because microsoft has done a good job of they increased security So now they have hoops you have to jump through to get these insecure app devices to work So as these companies, uh google microsoft build up their security It's almost easier to outsource it to some third party mail relays that you can set to on your behalf I did 33 mailboxes in the last week By hand I'm familiar You're familiar with it. Yeah, I know mfa like really well now That's a whole another course you guys And and i'm certain my uh, does microsoft do this? Do we google's doing it now? Is you create a unique mailbox name for it? It creates a special user id and special password that's tied to someone's gmail account I think microsoft does something similar now. Well, here's what here's a typical mfa setup for me is uh, I enable it They log into it on the browser with their password Then they get a text code or another email option or then get a phone call And then after that it takes you to the next window where there's get this you're gonna love it A tiny little box that says here's your 16 letters you need for devices. That's it It's super tiny no one sees it as a tip just for those listening Okay, then you hit the big blue done button, which is what screws us all Because microsoft should be making that big, you know huge because once it's gone it's gone and yeah And you don't get a copy of it as far as I know there's not a copy like anywhere So then you hit done and then you take the 16 digits. So here's the trick That's for outlook only Phone uses text verification teams uses text verification SharePoint online one drive everything else uses text the 16 is only for outlook Yeah, I learned that the hard way this week That kept on clients. Oh, it's so easy But then i'm gonna here's the final takeaway is that if you have office 2016 updated and into the new version you can launch outlook and it does it all in outlook now Even the text verification set up and it gives the app password without using The 16 letters it uses the windows credentials through the through the apps Okay, it's super cool. I've only seen it happen twice. I thought a miracle happened And I thought I saw water on land. I was like That did not just happen It did And um, but the things you gotta have windows updated office updated and everything has to be perfect I think it's called modern authentication Okay They're getting there They're making it more more money for me. Yeah, I love it. Hey, make it make it difficult. Make it complicated, right? Well, you guys here's the thing is tom you are for hire for lots of stuff probably like, you know Half-hour show worth of things go ahead leave your contact info. Just yeah head to our website. We got a team. It's not just me Uh, like so we're located here in Detroit. I got a good team that we will do all kinds of fun things Depending on which one you I just coordinate the team and I just hire the smart people Yeah I don't catch all of your videos, but when I do I try to catch the ones where you guys are doing dorky shit Oh, yeah Yeah, occasionally we take a break from our regular schedule programming and we uh, Explode a printer. So, you know, you got to take a break once in a while. I like more the hot sauce one Oh hot sauce talked about this in another video. We did I I appreciate the hot sauce ones Yeah, we love hot sauce. I thank you guys Oh Yeah, yeah, we we um, that's one of the little company culture things here is Everyone here really likes not just spicy food like we like to do food challenges level of spicy So we do so there's a few videos on that and uh, matter of fact, if you go to our website something You'll may laugh at we have a part called things we love and there's an entire You know different affiliate links and stuff like that for you things you can sign up for but there's also A sub page called hot sauces. We love and we have we keep a list of our favorite hot sauces and where you can buy them at So we have all those links in there and some of them are just local companies You can order online from we keep all whatever hot sauces we like Recently we just go and update that page. I think I've seen I saw one where one of your guys like fell down and actually like on a bed dying Yeah, yeah, he was laying on a floor. It was bad All right, you guys well, thank you for watching the course. Thank you tom for taking the time We've been talking about this for a long time. I thought this was a great learning lesson for the text to cover I want to thank our sponsor app river for um sponsoring the entire course This is the final one so far and we are going to have like a giveaway to people that have uh signed up So if you want to be in the giveaway, you have to sign up first And then you'll get an email about what we're going to do. I'm not sure yet, but we're working on it That's it folks. Uh, we'll see you on youtube. Make sure you like share and subscribe down below That's how you close right tom. Yep, that's how close likes you subscribe all that fun stuff All right, thanks you guys. See ya


Ini adalah bahan-bahan yang berlainan dengan Ajao Yang berlainan dengan Ajao Okey, jadi sebuah latihan tentang diri saya Saya pertama belajar dan memperkenalkan metodologi Ajao sekitar 5 tahun lalu Dan ini adalah sebuah timur di Australia Dan kemudian di New Zealand Dan sebuah timur juga bermula dari Ajao pada masa yang sama Dan jadi mereka membeli Ajao pelajar untuk membawa kita semua ke atas Dan itu di mana saya bermula dari Ajao Sekarang saya tidak menggunakan Ajao Pada syarikat sekarang saya tidak percaya dalam Ajao Tetapi... Oh, betul Apa? Baiklah Jadi, ini adalah Ajao Mari kita memikirkan apa yang berlainan Jadi, pada tahun 2001, sebuah latihan yang berlainan Mereka datang bersama dan berjalan dengan Ajao Mereka datang bersama dengan Ajao Dan sebuah idea adalah bahan-bahan Dan solusi berlainan dengan masa Dan kemudian memperkenalkan perjalanan yang berlainan Dan timur berlainan lebih baik B Atlas IP Sebuah idea ini bukan memperkenalkan Dan memperkenalkan Sebab itu kami perlukan timur bersalah Dan timur berlainan Pasti perlihatan adaptif Investment development Development early delivery And continuous improvement And encourages rapid and flexible responses to change Okey? Itu adalah perangkatan Ini adalah konsep yang adalah Capun keusungan dan untuk tersendirikan Mereka berlainan dengan melalui peruatan So throughout the years, this agile manifesto actually brought about different types of agile methodologies out there. Okay, let's have a look. Okay, so this is the agile manifesto. And basically this is the core of what all the different software methodologies that we have today. So basically what this means, the processes and tools are important. We know that these are building blocks. These on the right hand side are the building blocks of all software projects out there, right? Processes and tools, definitely we know that's important. So these are without present tools basically we can't really view the whole project clearly and so on and so forth. Comprehensive documentation is definitely very important. It's our main form of communication about what that software does. And yeah, contract negotiation is where the money comes in. Without a contract negotiation, we don't get any profit from your software. And following a plan is definitely important because without a plan you have no goal. Without a goal, you don't see an endpoint, right? But agile manifesto basically says that this on the left should be more important than those on the right. So traditionally we know those on the right is what builds the software. And those on the left should be considered a lot more important. What this means, individuals and interactions, right? Individuals and interactions basically the teamwork, the ones using the processes and tools are a lot more important than the processes and tools themselves. Working software is definitely more important than comprehensive documentation. Without a working software, documentation just down the drain, right? Customer collaboration is more important. What this means is that you need to collaborate and make sure you get what the customer wants to deliver what the customer wants instead of just consider the contract negotiation. And responding to change is definitely more important than following a plan. This is on the basis that yes, requirements will change and it's more important to respond to these requirements change than to follow a plan that was fixed. Don't know how many months ago. And from these four rules in agile manifesto came about the 12 principle that supports those four rules. And let's go through them. Okay. Highest priority is to satisfy the customer through early and continuous delivery of available software. So you see this is an iteration, right?   And then you go back, work through the software and then you get your product again. So these are iterations of an agile project and with changing requirements, so change is good. We expect change and basically any change anywhere we should outcome it, right? This allow us to basically respond to the change that the customer requires and basically give the customer a competitive edge, right? And we to deliver software frequently and basically this means weeks, not months. Make sure that we have an iteration couple of weeks instead of months and basically the requirements not fixed. The requirements basically, we will get the requirements as late as possible. Basically the start of the iteration then only we fix the requirements, then only we start planning. And all the time and resources should be fixed through time boxing and small teams. I'll explain why small teams is important later. We plan for each iteration. Okay. This is the third principle. Now the fourth principle that the business people and developers must work very closely together. Basically, what this means is that the developers should always have access to the customers or the business. This is important. And next, we need to build projects around motivated individuals. So the individuals are the ones that will be building the software. So we need to keep them happy, keep them motivated and they need to be able to take initiative. And most efficient and effective way of conveying any idea, right? This is like what we trying to do with anything we do in project is like the fastest way from A to B. Fastest way to communicate an idea is face to face. No doubt about that. Not through email or anything like that. And not through Skype. Right? Yep. Working software is the primary measure of progress. So basically, regardless of anything else, any milestones, it has to have a working software. It's a key. And it has to be a sustainable development. So constant pace, each iteration should be the same amount of time. Right? Same length of time. And basically, if you think, oh, let's just do the hard work now we can rest when the project has ended. That means that you're already off the rails. So yep. Make sure that it's sustainable. That the team doesn't take on more than it can handle. And continuous attention to technical excellence. Technical excellence, good design, continuous testing, all these equals a quality product. Quality product means a happy customer. Simplestity is the key. The simpler it is, the better it is. Simple rules for anything, simple requirements, simple design is always the best. The more simple it is, the more effective it is. Self-organising teams. What does this mean? It means no managers allowed. Okay? So the team are the ones that organise themselves. They pick up the tasks that they know they can do. And basically, the customers are the ones that set the priority, of course. And they have to pick the tasks from the priority list. And they, surprisingly, this actually comes out with a better product. And regularly, the team should reflect on how to become more effective regularly. Basically, at every iteration, the team should come together and see how they can better themselves. Right? This is, you know, this is like learning. You know, learning has no ending. You can always learning. You're always improving. Right? Different teams, you might have different things. And the next day, you might be joining a different team and you'll work differently also. Okay? So these are the 12 principles of agile. Next, we'll look at the agile methodologies. Right? So this, jama adodos adodos, this is not an exhaustive phase. Right? I'll go through only three of them. Sorry, before I move on to the methodology, this extreme programming and so on and so forth. Any questions? From the user perspective, not a technical perspective, how would I be able to convince that agile is the best solution for a particular project? Yes. So this, to me, Sebuah pertanyaan telah diperkenalkan oleh banyak orang Dan pada hati saya, betul-betul ini semua tentang perubahan kultur Dalam perniagaan sepanjang perniagaan Jadi cara yang terbaik jika anda tanya saya Ia hanya mendapat semua orang untuk menerima kursus jauh Dan kemudian mereka akan memperkenalkan Tetapi dalam cara anda dapat memperkenalkan mereka Sebuah contoh Bagaimana ada beberapa projek yang diperkenalkan kepada Teknologi atau Teknologi Dan beberapa projek yang lain Yang diperkenalkan kepada Teknologi Bagaimana ada perubahan yang diperkenalkan? Ya, pasti Jadi jika anda pergi online Ada satu chart yang beritahu anda Bagaimanapun Scrum Ia akan beritahu anda bahawa Ia lebih diperkenalkan kepada masalah kompleks Ia lebih diperkenalkan kepada masalah jauh Jika untuk projek yang mudah Ia mungkin tidak perlu menerima masalah jauh Dan beberapa perubahan yang Scrum juga diperkenalkan Ia seharusnya mempunyai 3-9 orang Dan jika ia terlalu besar Memperkenalkan mereka menjadi dua perubahan Jika ia terlalu kecil Jangan berbunuh Ia berjalan dengan lebih baik dan berada di depan Tetapi pasti anda boleh memperkenalkan Bagaimana ada beberapa perubahan yang diperkenalkan Tapi ya, ada beberapa perubahan di sana Bagaimana anda dapat memperkenalkan jauh Ada apa-apa pertanyaan? Mari kita lihat apa yang menggunakan Scrum Pertama, perubahan yang terkenal adalah pada tahun 1996 Sebelum manifestor Ajaan datang Kenapa ia menggunakan Scrum?  Dan perniagaan perniagaan harus dibuat pada masa lebih daripada masa. Perniagaan perniagaan, sekali lagi, harus dibuat pada masa. Kenapa ini? Kenapa ini? Sekarang, anda selalu mengkode, anda selalu mengkode. Perniagaan perniagaan, dan kemudian ia kembali. Baiklah, kembali dan kembali. Setiap bulan anda kembali ke perniagaan baru, setiap bulan anda kembali ke perniagaan baru, setiap hari anda kembali ke perniagaan baru. Setiap hari anda kembali dan dapat satu lagi. Perniagaan perniagaan itu, keadaan ini. Jadi, ini adalah konsep XB, dan jika anda melakukan ini dengan baik, jika anda mengingatkan ini dengan baik, anda akan mendapatkan kemahaman, produk kemahaman, dan kemahaman kemahaman. Okey. Selama ini, kemahaman adalah kemahaman, anda mempunyai kemahaman yang tidak dipercaya, dan kemudian anda akan menghubungi dari kemahaman yang paling penting ke kemahaman yang paling penting, dan kemahaman yang paling penting, anda akan mempercaya kemahaman kemahaman anda. Dan kemahaman yang terang, ia sangat penting. Tim komunikasi, dan kemahaman, pembahangan, ini projek HUBB. Jadi, kemahaman-kemahaman, kemahaman-kemahaman pembahangan yang kita tahu, yang semua orang tahu, pembahangan, pembahangan, pembahangan, dan pembahangan. Jadi, itu pembahangan ekstrem. Ada sebuah pertanyaan tentang ini? Selanjutnya, kita melihat pembahangan pembahangan. Jadi, ini adalah pembahangan pembahangan pembahangan 7. Ways, belajar, kemahaman, kemahaman, kemahaman, pembahangan, dan kemahaman. Jadi, pembahangan pembahangan adalah untuk menjelaskan pembahangan. Itu adalah konsep asing. Dan ini datang dari pembahangan Pembahangan Toyota. Jadi, pembahangan ini adalah untuk menjelaskan pembahangan pembahangan. Mari kita lihat. Ways, membuat pembahangan pembahangan pembahangan, sehingga pembahangan pembahangan. Jadi, kita akan menjelaskan pembahangan. Jadi, dalam pembahangan pembahangan, ini adalah cara yang kita perlu membuat pembahangan. Okey? Ini adalah cara yang kita bercakap tentang. Jadi, tidak ada pembahangan pembahangan atau produk. Tidak bermaksud mengenai pembahangan. Pembahangan pembahangan atau produk yang digunakan dari pembahangan yang paling penting untuk pembahangan paling penting. Ini adalah pembahangan pembahangan. Deterangkan melakukan pembahangan. Deterangkan pampuan sessual. Deterangkan pembahangan dan pengajaran sejujurnya. Ia bermaksud pengajaran yang tidak perlu yang membuat pembahangan pembahangan. Deterangkan sikologis menerima pembahangan. What that means? No bureaucracy, no politics. No weighting, no multitasking. Everybody, they work on one feature at a time. Don't over-boden them with multitask. No knowledge loss. Make sure that we retain all knowledge possible. And no ineffective communication. Basically this means just have a good communication involved. Amplify learning through show and tell. Through short iterations. What that means is that every iteration you reflect, right? Once you reflect, you learn. Set-base development. Set-base development is basically a practice that keeps requirement and design options flexible for as long as possible during the development. What this means is that you choose the design upfront and you set it right at the start of iteration and not before. Yes. Set-base design, it maintains multiple requirements and design options for as long as possible. That's what it means. Kaizen is a Japanese term that basically means continuous improvement of the process. So every iteration you improve on it. So this is a continuous bit concern. Decide as late as possible. Again, it's the same thing as what I mentioned just now. Basically you only decide at the start of the iteration and you deliver as fast as possible. As short the iteration as possible that allows you to deliver faster. Just in time programming. Okay, workout. It's called the workout technique. What that means is that the roles are turned around. The managers are the ones that will be listening to the developers, not the other way around. So the managers are taught how to listen to developers so they can explain better what actions to take next. As well as provide suggestion for improvements. And human resources. What this means is that we do not treat people as a resource. This is one of the key things. When you talk about resources, it should be in terms of time or money or actual resources like location and equipment but not in terms of people. How do I explain this? Sorry, my blank for a moment. Ya, I think you get what I mean. So if we take the people out of the resource planning, we actually gain a better perspective of the project. That's where human resources come in where people are treated as human resources rather than a resource of the project. And self-organisation, basically the team organise themselves. They are the one that will be building a product. They will be the one that will make the suggestions. They will be the one that will come up with a solution. And customer access is very important. This is where we get team empowerment. With customer access, you have team empowerment. It gives them the ability to do the next two things. Inbuilt integrity. To perceive if integrity is integrity in the customer's eyes. It is integrity to the customer. Better product will give you better perceived integrity. Conceptual integrity is the integrity of the team. And architectural integrity is the integrity of your software. And of course, the integrity testing is basically to test all this, your integrity of your software. And the last principle, the seventh principle is to see the whole, to see the big picture and to make sure that every team member understands the idea, the lean thinking idea. Questions before I move to the next one? Everybody answering. Alright, next we look at Kanban. So, who has seen Kanban before? It's a familiar scene to most of the people. So, these are the different ways to do a Kanban. And basically, it literally means signboard, a message board in Japanese. And basically, Kanban is an Interventory Control System to Control Supply Chain that was developed by Toyota, who is surprised. So, it was developed by an engineer at Toyota. And basically, Kanban is a message board. Basically, it just goes from left to right. And each Kanban card is a task. So, how to build a Kanban straight away? Very easy. Just by these five steps. Capture the team's high-level routine. Basically, what does the team do anyway? Capture it, create the streamline and redecorate your wall. Set limits to chaos, of course. Basically, what this means is that make sure you have only a set number of cards first on any column, on any given column. And to define done. Define done means define a definition done. Be very clear what it means by done before you can move one card to the next and to run daily stand-up. So, through these, let's look at Toyota 6 Rules about Kanban. Little processes picks up the number of items from the earlier process. So, what it means is that each card should only go from the left to the right. And only when they have completed that process, then only they are allowed to move to the next. To be considered done. Earlier process produce items that are of quality. Sequence inquired. What I just say. All processes cannot be without the Kanban web. Just make sure that every single one of them has a card on your Kanban. And basically, what this shows is that each card is a pull process, not a push. What this means is that only when the engineer is available to pick up a task, then only he will pick that card put it on the next stream. And how does this work? Basically, if you look at here, you'll see that there are these little names right there. So, when you pick up a task, you put your name on the card. Simple as that. Questions? Nope. Give you a brief view is that this is our women who code trailer board. There are a couple of tools out there that does similar Kanbans now. You have your activity, your resources and so on and so forth. And GitHub also now has a project board. Similarly, you have your to-do in progress done. Similarly, you can assign people to them. All these are cards. Now, for Kanban, the one of the key things about Kanban is has to be visible to all and visible to the team, especially of course, they are doing a work at all times. So, what this means is that this actually does not fit the definition because everybody on the PC not actually on the wall. So, they do encourage the Kanban on the wall. And most of these manufacturing companies what they do is they have an electronic Kanban. So, it's always displayed on the big screen TV and the Kanban is always displayed to everybody on the team. Alright. Yep. And that's it. Yes. Questions? Of course. Of course. Ya. So, you just have a big screen TV have your trailer board on it at all times. Ya. So, there is a point on self-organisation. I just want to... if you can share some detail on how does it work because when we thought about self-organisation in a team all of the time, people don't really understand each other's task and maybe their advantage and how each other can work together on products or a lot of times do you need a manager to delicate different tasks to people so I'm not sure how does it work. Ya. So, all these 12 principles has to come together. So, you can't just take self-organisation and just run with it. Communication has to be tied in as well. So, basically communication within your team members so everybody have to see the whole picture understand what everybody is doing and organise to come out with a solution. That's the idea. So, you're so ties in with the team empowerment. You know, you make sure that your team, each member actually understands big picture, understands the communication through within each team member and how they can develop and come out with the feature as perfect as possible. So, the role of Scrum Master is not manager. That's for sure, right? Yes. So, it's to facilitate. Basically, they're there to answer any question in terms of the process not actually how the team operates. So, the best Scrum Master who has done her job, he saw her job basically, is one who can excuse herself after a couple of iterations. Basically, we don't need the Scrum Master anymore. It means that he or she has done a great job. The team can run on its own. What would be a typical dynamic in a job team? How do people actually work together? So, in a job team, make sure that it's a cross-functional team. What that means is that each member should be able to do the work of the other. So, they might not be an expert in that work, but basically, they should understand at least what everybody in that team is doing to be able to come out with a complete solution. So, basically, you should have tester, you should have developer if that's how your project is run. It should be a complete team that basically everybody should be able to come out. The team should be able to come out with a complete solution. What that means? Another thing is that in a job, developer does not mean software engineer. The developer in a job team could be your BA, business analyst, could be your tester, it could be your test engineer, it could be your data scientist. It does not have to be the software engineer. So, all these people, these different roles should come about and should be able to develop a complete solution in that future. Good question. And if anything else, you can always approach me after this. And did I overshot? I'm so sorry. Pizzas? Let's have a quick break before our next speaker.


Hello? Hello? Hello? Hello? Hello? Hello? Hello? Guys, that was so good. Josh!  On that left? On that left. And you're on the left. Freesie! Under there! Welcome, Ashley! Hi! What's up? That was so loud in my ear, man. What? I'm right here. How are your children? They're just great. This is one of... Oh, you're talking to Ashley now. My children are great. They are sleeping. My grandchildren are excellent too. Yes. But you didn't know that currently. No. So she said it. They're doing good. They're sleeping. Good, good, good. A good baby is a sleeping baby. That's true. Actually, not always. Anyways, today we got a pretentious movie review. Oh, cool! So this is a... It's in the films called... Gunda. And so you haven't seen any of these, but these are two guys that kind of go over bad films in a funny way. I'm here for it. Yeah. We like it. They review what would be considered the bad ones. They basically roast cult classics in a genre, so it's so good it's bad. The movie is 1998's Gunda. Gunda. The movie is so bad they're good. Like? There's a lot of those. The room. No. Not Brie Larson's. No, it's just good. That's true. Is that room? No. Yeah, that one is just room. The one with Brie Larson is room. But the great one is the room. The room. It's so good. Anyways, here we go. By the way, we don't know what... Gunda, we have no idea. So we're going in blind just like you. Hi guys, my name is Kalan and I'm Kalia. And I wasn't going to do this video but I recently saw a movie that has changed my life forever. The movie I'm talking about is Gunda. Oh, I can tell already. The movie was made in 1998. Doesn't matter. 90 something? Yeah, 98. It's way ahead of the concept of tank. This is 10,000 DC, Gunda Christ, 2030, 2050 and this is Gunda. That can't be real. Okay. That was... My name is Chutia. That's funny. The entire movie is in rhymes. Sometimes rhymes are too complicated and they don't make sense. Yes. Yes. And I'm sorry, I painted a fence. My parents are in defense. Proved hence. Cheers. I'm so tense. The film's antagonist is Bulla. My name is Bulla. I keep it open. And I keep it open. Where is it? Why does it sound like Ranveer? Yeah, it's like a mix of Ranveer and Akshay. My name is Pote who doesn't even have a father. They're like the arm of your party. What a banana. Why are you killing me? And this is how people react to those deaths. Who killed you? He was trembling. I didn't like that. Not at all, subtle. Oh, that's a great brothel. Check that brothel out. I have taken vitamin sex. When James Cameron was remaking Titanic in 3D, a scientist told him that some of the stars in the sky in his movie were not as they would have been in 1912. So he went back and changed that scene. So now when you watch the movie, the stars in the Titanic are in the correct alignment as they would have been in 1912. And Goonda is a movie. Subscribe to the channel if you like the videos. We do appreciate it. If you want to see more of my other movies, please post in the comments below. Press the red button. His mom is fat. I want my mom's fat. Give me five minutes to recall. The problem is she is... I can't even... I've seen her mom. She's not fat. I know that it's a problem that your mom is fat. You're not supposed to be fat. All right. It's not on the inside. She's just fat. What? Thank you, Hamanchu.  Wow. That's a problem. You need to see a doctor about that. I am in pure shock. I want to watch that. No. Yes. I'm freaked out and I don't like that trembling baby. The trembling baby was very disconcerting. No. No baby should tremble like that. I agree. Sometimes they do when they wake up. Like I do. Or a slight wind startles them. I see it every day. It's very true. A slight wind sounds like a Monty Python film. A slight wind? A Monty Python. A slight wind. A slight wind. Yeah. So what do you think? You want a banana? Yeah. So that's what they do. It's usually stuff that's that ridiculous. My thing is there was money spent to make that movie. That is impressive. We actually, I don't know if you've seen our intro. Miracan goes juice.  We saw that original one of their pretentious movie reviews. And I was like I have to have that in the intro. Seems like a wacky movie guys. How many of you have actually seen it? I know. I feel like a lot of these are just like no one saw these films. Right. But we did. So you don't have to. Yeah. We see this so you don't have to. He said the whole movies in poems. Like every line rhymes. Some of the time. Yeah. That's cool. Oh man. I'm in shock. Who's who's seen it is what I want to know. Yeah. There's no one. I wish I was that kind to watch terrible films. We don't have time for this. I could I could handle it like once in a while. Like movies not just a film I don't like that everybody else likes. But like films that are just everyone's like no this is terrible. That's painfully bad. Unless it's so painfully bad. That it's good. Yeah. Like the room. If it's so bad. That it's good. Yes. Do you have a film? You just said exactly what he said. Is there a film that you feel that way about that's so bad it's just good that you watch or have watched and you know it's bad. Okay. I haven't seen the room but I want to see. You watched it. You hated it right. Everything about that whole the original and the remake the making of. He didn't go into it. Correct. The James Franco movie and the actual guy it's I can't. I remember when you told me you watched it and you're like I can't do this. Did you even finish it? Oh yeah I watched the whole. Oh you did. You powered through. I powered through. Hell yeah. It's amazing. I guess I need to watch it. Yes. Be the tiebreaker here. No it's amazing. It's up to you. It's absolutely.  But like do you think like how long has it been since since you've seen any of the high school musicals or Camp Rock. Oh guys any of those Disney movies or Camp Rock. Because my guess is those would be movies you love but when you look back at them you'll realize that they weren't really well made. No for sure. Like any of those like old Disney movies. I definitely have watched them and been like oh. Work. Work it out. Work this out Corbin. Sunshine. You know they remade those again. What? What? Yeah. With a whole new cast and everybody. Yeah I think that they've done. No it's just a high school musical series. Oh it's a series. Work on my swing. Gotta do my own thing. How long was that on your workout playlist? Long time. Is it still? Nope but I did listen to it a month ago. Not in workout I just played it and was like dang that was on my workout list for a long time. Anyways that was great. I always enjoy these. Me too. It's always fun to laugh at awfulness as long as I don't have to watch the entire movie. Agreed. We like the summary. Let us know what the next pretentious movie reviews. Movie reviews that we should watch is. And we'll watch it. Yeah. Maybe. Well thank you to Amonche because they're not because they go into like English or they don't sub like the clips obviously sometimes. Right. So he had to sub. We need to. The clips. We need a little help with that. Thank you. Unfortunately I do not speak Hindi. Yeah. Outside of Ben. The other cuss words. I know that one. You know you saw his welcome mat right? Oh yes I did. You know what it says right? Bad things. Yeah. No it says good things. It says good things. Anyways. You should get that tattooed on your right forearm. You know I've got up in the thymiga. You should have maracho. I was thinking just a squirrel. Yes. Yeah I like squirrels. That's a good one. No squirrel needs to be right here. The inner thigh. Reaching for the nuts. Yeah. Agreed. Okay. It's pretentious. It should be down below.