So, we are recording now. Welcome to the banner bunch. Here's new banner bunches. This is your virtual view, actually. This is kind of the time to do what we get a lot of new people. This is something that we do on a monthly basis. I'll sign out and invite a couple weeks in advance so you know what the topic is. But we just have a quick little training about banner, and then it's an open forum where we can answer a lot of questions. It's a lot of fun. We've done a lot of these for the past year, and if you do this one, we record them, we put them on our YouTube site, and we'll send out information about that afterwards. So, we have a pretty standard agenda. This is one of your opportunities to see our entire team on applications and systems programming team, the banner bunch. So, we'll introduce us. This month's topic, we're going to talk about how to find more information about banner. Sometimes you don't know where to go for questions and answers. Usually we try to aim for about 20 minutes or so, and then the rest of the hour is for any question you have. We can keep the conversation going about finding your information, or we can go off topic and answer any sort of questions you have. So, this is a special month because we have a new member on our team. So, I want to introduce Catherine Williams. Catherine Williams is joining the programmers, and she also is going to be a project manager for us for the next couple of years. She comes from OSU and has a ton of experience with banners, and we're able to have her. If you haven't met her yet, or if you haven't seen my email, I recommend you come shake her hand if you know her, she's awesome. Yeah, I have to live up to that. The rest of our teams, some of us are missing today. Cumi's on her way in. Mark and Tyler are actually at a training at Southern Oregon University. So, they're down there spreading our little bit in love. Teresa Patterson, again, Lori Peterson. Carl is telecommuting today. Lena, our administrative aninja is hiding in the back. We'll point her out. I'm Pedro Williams, and my cold corner is our CIO. Before we dive into talking about where to find information about banner, I want to share just a quick story. So, this is me in 1996. And I looked a lot younger than I do now. That was my first experience with banner. I was a police dispatcher on the campus, and occasionally I had to get into banner to go to spending and look up an address. I really didn't use it a ton, but honestly the tiny bit that I was exposed to banner, I hated it. I absolutely despised banner. And in my insight, what it really came down to was I had no training. I had absolutely no training. I was sat down and said, that's a computer. You use it to go to banner. If you need an address, you can log in. I don't even know if I had a sheet of paper with instructions. And so, because of that, and because of the learning curve that's associated with banner, the acronyms that we used to go to forums, the weird layout, the hot keys, and that sort of thing, I did everything that I could to report banner. It was just, it was miserable experiences that made it my existence. And it wasn't really a good introduction to the system. Fast forward 10 years, I got a job at Oregon State University in 2004. I gained about three pounds. She cut my hair. But the first job that I had at Oregon State, and really the first job in my professional career was to be an expert on banner on their campus. Not only that, but to be an expert, you put the record to a very niche area of banner. Here we call the dirt. And I had a completely different experience. For one, the training on Oregon State's campus is a little bit better. I had classes that I could take. There were people on campus that I knew I could go to who were absolutely experts in their areas. And I became familiar with some of the services illusion has, or back then I was a senator to train up. Once I went in with a different attitude, it was my job to be an expert. I was there to learn banner to know everything and anything about it. So going into that, I had a completely different experience. I still had the same learning curve. It's brutal. But once I got on top of that, I realized the banner is an immensely powerful tool. It's an immensely powerful tool. It's a AAA world-class tool for student information systems. It meets a ton of our needs, and it's so big that most people don't know a lot of the function of it. Totally different experience for me. And I'm hoping that as we do these banner launches, that you have the same sort of experiences. If anybody in here hates banner, or if it really gets in the way of the job, I want you to know that there is a learning curve, and it can't stop. But you can get on top of it. We've got a lot of tools in our tool kit to help you with that. That's what we're here for. So let's dive into this. Finding information on banner. We've got a lot of places, and when I send out the PowerPoints later on, I'll include all the links to these. Have the shortcuts. Several of these places we maintain. Several of them are support that Lucie provides to us. Lucie is the company that makes banner. So I'll walk through some of these. I'm actually going to dive out of this PowerPoint. We'll go look at them. So who knows how to get to our banner homepage? Most people. If you don't, I'll provide the URL. It's not easy to remember. Most people just make it a shortcut. But on our homepage, there is actually one bit of information. More than just the start banner or go to big banner. There's a lot of information about us. And this is a work of progress. You can understand that it's pretty text heavy and hard to sort through. But there's quite a bit out here. All these links up here actually just anchor down below. So they just take you down the page so you can scroll through it. There's a lot of information. Or you can click on these. Most of the information that you'll normally use is right at the top though. Getting the banner and then what's going on in the near future. Looks like we're a little out of date because Mark puts our maintenance calendar reminders at the top here. And this was last weekend. So it's probably going to change to our November one here soon. Sometimes you can see where the banner bunches are. We've already invites out here as well. A lot of good information there. The maintenance calendar is a heavily used area of this page. One weekend out of every month we reserve the right to take down banner and all the assistance updates or whatever needs to be done. Not every weekend do we do that. Not every one of these maintenance weekends. But you can see when they're going to happen. So the November one is coming up here on the 12th and 13th. When I clicked on that nothing came up. We don't have any new plans for it. But if you look at last week's weekend. We updated all these systems. Some of them we use, some of them we don't. They're part of our upgrade cycle. So in December we're going to be updating the banner quite a bit. But it's good to know when the banner's going to be down. That way it's not a surprise. Or if you come in on a weekend and the banner's not working. You can look here first and you're like, ah, it's a thing. We have a lot of recommended links out here that lead to some of our standards around the person searching or helping with some tabs. Some of this is dated documentation. So let us know if it is wrong. We may take it as much as we can. But this is pretty standard information about banner. That was operation, whether or not we're up and running. And one new place that many of you may not know about. Those of you that are involved in testing banner. We have many different instances that are live production system. You can actually get to our other instances at the very bottom. Pprod, test, detest, and devel. Just as a quick rundown on what these instances are. They're copies of our production server. So the data is live data. Yeah, be careful with it. But it is full data. So Pprod, we've cloned production data onto it every Friday night. So it's a copy of the system to Friday night. Test and detest and devel. We tend to update quarterly. So right now the data that those are from beginning of October and January will refresh them. If you're involved in testing, this is where you're going to go. If you don't, it's just nice to know that it's out there. One other area that I'd like to point out on this page is the people. One of your biggest resources on this campus are the experts in all the different areas. And we actually have a section out here, new users and getting help. Who are the experts on our campus and why are these? For example, Jane Tillman is one of our experts in CAP. She's sitting right here. So if you have a question about CAP being under her. Elaine McDougal and Paulie over in Business Software, Sandra and HR. These are really the people that know the system best inside and out and are available to ask questions if you have them. We try to keep this up to date, but I just noticed that Debbie Zeller, who's moved to Academic Affairs, she's up there although she's an expert in everything, honestly. It's good to have this information because these are the people who you can go to to ask questions. The other people you can go to and ask questions is us. We're the experts on banner as well. Sometimes we're not functional experts. We don't really know. We might not know the entire process on how an application gets evaluated and admitted and all that. But we know who to talk to or who don't. Now that information is available. So, Jane, before we leave this area, can we go back to testing and let them know that CIS is also there and not about testing, not just the Banner IMB? Right. So Kimmy's point is that when you click on these, say we go to BPROT, you can go to Banner IMB, the administrative forms in Banner, or you can actually, you have a copy of the web runner out there as well. So you can see the copy of the web runner from where we could go or a quarter ago. I often forget that that's out here. So it makes it nice. If you have somebody that's calling in and saying, I can't do something, I can't get logged in or whatever, you can try them and then they can see and you can duplicate the same thing with the login as well. That's what I'm saying. All right. Well, here knows about the Bandox. It has access. Most of you, if not everybody, should have access to Bandox. If you don't, let us know or you access. Where this is at is on the G drive. So back up on the G drive, the shared data that's for everybody. It's all permission space. You may not be able to see things out there, but in groups, you shouldn't see a folder called Bandox. If you don't see that folder, you get access to it. Inside Bandox is a whole bunch of folders, but really the ones that you're going to focus on are these banner. And they're all split out into different areas. We download the Ellucian information, all their user guides and helpful tips and handbooks on a pretty regular basis, and we try to keep this up to date. I'll show you a little bit how you can get the information directly from Ellucian, but this is a great shortcut if you're just looking for a student user guide. And inside these, most of them have a user guide, which is usually a thousand pages long and a little bit difficult to read. But there's also handbooks, setup guides, there's a handbook for Title IV, and there's also a release guide. So those are related to our upgrades that we do on a regular basis. So I'm going to go ahead and open one of these just so we can see it. I will fully admit that these documents are fairly dry. They're tough to read, but there is a great deal of information. Everything you can learn about banner is in these documents. It's one of our first places we go for information. Inside here, they're usually... Oh, that's lovely. Inside here, they're usually broken out by chapters so you can skip directly to the areas that you're looking for. I find that using the find function in Adobe control app is a great way to search students because they're huge. Sometimes they're over a thousand pages long. They read like a vCR manual, which I'll fully admit. Sometimes it's hard to find information in this. So it's worth asking us if we know where to go or if we can give you tips and tricks on how to use it. How about banners? How can we tell what our release or current release is? This one is release 8.9. In banner, if you go to health and about banner, you can see what version we're on. In BAN docs, we try to keep the documentation current to what we have in production. And this is not... We're at 8.10. So we're at 8.10, aren't we? It's also a manual process for us to get these updates. Sometimes you fall on it, but as part of our process, we should be... At the top of the form, in IMB banner, it also has a version number. And if there's a dash LBE on that, it means it's an LBCC-modded version. But it'll give you that's your most accurate information about where we are with something. And in your self-service banner, at the bottom of your page we'll have a version number as well. Let me show you that, just so we can see it. And hopefully, Java doesn't need to update on this computer. In a bad feeling. Later. We can show you that directly inside banner. And hopefully, I just set you the right password. Yay! So right now we can see we're in general 8.6.4. You can see it all in the areas. If you go to help and about banner, you can see that student is a 10.3. So I'll use your guide for a little out of 8. 8.13. 8.13. These are all our credentials. Another way you can see is if you are in, say, Spaden, you can see that Spaden is version 8.5.3. Not all their forms update the same way. One of the points, we've just had about our modified forms. If it's got an LB here at the end, there may be some uniqueness in that form that's specific to LB. That's part of our baseline project that we're trying to work through. Sometimes the documentation may be a little active because the documentation is only from the baseline instance. That's a great question. That's how you can tell what version we're on. So out here in the Band-Ox there is a lot of information. If you need help navigating it or if you're not sure where to look, let us know. Now where we go to get all our information is the Ellucian Hub. This is a place that I would highly recommend everybody get used to going to. Or at least make sure you have access. Oh, I do have cups on. One of the ways to get there is Ellucian.com. Their support page has a link right here for the Ellucian Hub. If you click on that, it will take you to Okta. I was signed in. Let me go back this step. You'll get presented with a page like this the first time you come here. If you do not have a user account which some of you this is your first time here, I bet you don't. I know you do. You can sign up for a hub account right here. And it's going to ask you for some basic information or email address that's about it. You need to submit here. It's actually going to contact us and say, is this person really an employee for that access? And then you'll get some instructions on how to get in. That's my special picture to let me know that it's secure, right? When you log in for the first time you're not going to have all these icons. I have a lot because I'm here all the time when I have access to a lot of different things. You can always request apps and be able to you'll have that one at the very beginning to request any of these and you'll get access to the ones you really should have. The two that you really want are eCommunities and the support center. And I'll walk through both of those. The rest of these you can try but I'm not sure if you're going to get access to them. Probably not. The support center I'll cover really quick. This is really more of a technical area. This is something that we use really heavily to track defects. Open up cases of hallucin. We have a 24-7 response from them right now as well as a form of paper that creatives work on this. So that if we do have an issue they can get back to us right away with the answer. And the folks over in Philadelphia where they're located at are honest all the time. Cases are kind of like a troubleshooting questions you might have. I don't know if a case for finance yesterday because they had lost the documents and wasn't sure where it was at or how to get it. And within a half hour we get a response back from those who have said this is exactly the steps you need to go through to find that corrective issue. It was great. Yeah. Most of the time you're not going to open up cases though. There's usually a functional technical expert in each area like Frank Lister or Sandra or Bertie Jones. They tend to be the ones opening cases. We open cases all the time. That doesn't mean that you can't open cases anyone.  Gabe and I were working on this yesterday because we had an issue that came up. Sometimes if you have an error message pop up use part of that error message as you're searching out here. Do you want to see somebody else having this problem? Because chances are they are. Go out there and search for part of your error message and see if there's something wrong. Exactly. It's a great tip for searching. If you have a specific error message go to the search bar and see what comes up. Articles are more like Lucian produced. Sometimes they're salesy. Sometimes they're really high level functional sort of information. I don't use them a whole lot but they are very, very helpful. The documentation libraries that's where we get all of our Vandox. So if we're out of date you can always come out hearing it the most up to date version. So like we had, Banner's student was out of date. It was 8.9 in our Vandox. If you wanted the 8.10 version you can click on documentation libraries. I like to limit my search just down to what I'm looking for. So right now we're one of Banner's students. And then you can see all the different user guides and whatnot. In fact, you can even limit your results down to just the user guides. They do not sort the way you would expect them to sort. So if you don't see where you logically would expect to see it search through and make sure that it's not somewhere else. Seriously, here's the user guide for your 8.10 too. There's not always a user guide for a point version. There's not an 8.10 3 or 8.10 2. That's the most recent one. I think 8.10 is a couple of them. Here's 8.10, 8.9, 8.8. You can get documentation all the way through Banner 7 on that as far back as we want to go. Change requests are kind of misnomer. Those are more like the defects that we find at Banner. We use those to research whether or not the behavior we're seeing, the errors we're seeing are something that we've seen those about. Ideas. I try to use them more often nowadays. These are really the changes we'd like to see in Banner. I have an idea that this form should sort a different way than it does by default. We would create an idea. Blue Scene actually uses a promotion feature out here to help determine which ideas are really the best forms in our virtualization. We're able to do features in Banner. We can vote them up, vote them down, that sort of thing. The rest of this really doesn't apply to anyone other than the folks on this team that you can poke through. There's not a whole lot in there. Kimmy mentioned the search feature here. You can always search for anything up here at the top. It's not quite as powerful as Google and maybe not as intuitive to use. But you can get information and it's going to look across all of the others in how not just the support center works. You can filter many, many different ways on the left. It's not going to sort just by Banner. If statement happens to be something that Colleague also has, then you're going to see Colleague's come up with an evaluation product. Gabe showed where you can filter things. If you really want Banner, filter it by Banner. When you're doing your search, you're not thinking you've got an answer and that's a really good point. Ellucian supports many products. Banner's just one of them. Probably the biggest one. But there's also Colleague, which has a similar system or power canvas for many others. So that's most of what the support center has. I recommend you check it out, but I don't really expect a whole lot. That's something that more power users on or similar phone products in all areas. But I do feel that you guys can get some good feedback in the comments. If you've been with Banner or been using Banner for many, many years, they used to have the Ellucian Commons or the Sundar Commons, which really wasn't that great. This is not a bad one. This is a very powerful forum community sort of tool. They try to build a little bit of social engineering into this and some gamification, but not really that useful. But what is useful is some information that's out here. You can search for people that are out of institutions and follow the threads. You can search for threads by places or basically functional areas. I'll show you those. So we can go out and look for Banner finance information and there's a, this is all the threads related. All of these questions are going on about Banner finance. This is all content being presented and created by other users just like you across campuses around the world using Banner. And colleague and degree works in and anything else. The top one there, you guys have all kinds of power out here when you're asking questions.  If you just can't find what you're looking for then ask any community that's kind of tricky about addressing with this question. But based on that first one that came up, you can put in whatever you want and try to get help with somebody. And you can respond to other people. So many may ask a question out here that you're an expert on and you know the answer that they're looking for. It's like somebody right here asks can focal labels be changed? It's a good question. I don't know. Jeff Dale from, if I have her over it, campus. St. Louis Community College John Dickey responded to him with a suggestion. Sometimes these threats can go on and on because a lot of people have very similar problems. The issues that we run into on a daily basis, more than likely there's somebody else somewhere else in the world for that exact situation. Last fall ACA there reporting the HR needs to do for Obamacare blew this up and they were using it very happily. They didn't know about this until we did this training last year and you just typed in the first question they had and there was 50 other people asking the same question looking for answers out of each other. This is a vibrant community right now that's growing constantly. I highly recommend this. Let me show you if you did want to come out here and ask a question there's an actions button up here on the top right. You can start a discussion or have a poll or anything else. The thing that most people use are discussions. It's just like a word editor. You have a subject and then whatever you want to put out here. You can also go back and set up a daily digest so you can have your areas topics emailed to you once a week once a day or whatever. Just like most forums are daily digest that tracks all different areas so I keep track of what's going on across the banner but you don't have to follow everything. You can follow just students. Let me remember how to set them up. If you remember how to edit your stream and you can put either people out here so if there's somebody that you found that's just an expert and always asking for information you can follow them or you can follow a place like banner students and just anything that everybody asks about their student problem digest. I tend to follow a lot more people than areas. One other area here you have a profile you can update this as much as you want. You can go back and see your actions and activity in the past. There is a gamification piece to this a point level system. Funny story I hacked that at one point and it was a global leader 30,000 points and then I got in trouble. The good part about getting in trouble about that is I'm now on customer address reporting. So as you're using this if you find areas that drive you nuts is easier or things that you think can be improved let me know because I've got a direct line with the standard. We can get those changes tonight. So yesterday I asked a question about projects. I asked this yesterday at 10 o'clock to get an answer from Lori Miller at George Mason University and some sort of answer. I recommend just you have to check it out. It's kind of like Facebook. The more you put into it the more you're going to get out of it. But if you don't use it it's not useful for you. There's a few other things out on Lucille website that I want to show you. There are webinars that are constantly going on if you go out to their events. These are free. You can register for them. Usually they're about an hour. You can even interact with them. They'll have a chat feature or you can call in. You can ask questions. More of these are salesy but sometimes they just have a really good overview or functionality like the communication manager that's coming out of the banner that you're just going to have. A lot of these are recorded too. So if you know there was a webinar and you missed it you can go out and find it and record it. Webinars are a great place to find out about new functionality. Another thing that's very important are conferences. Ellucian has a global conference every year. Next year is in Orlando, Florida. Conferences are expensive but this one if you're a banner user is the number one grade a very best conference you can ever go to. It's amazing. About 8,000 people show up with this. They're from all over the world but they're not technical people like us. Some of them are but more of them are users. They want to talk about, I've solved this problem in a space where we love how we use it now or this is how we process applications in a super efficient way because we get 100,000 a year and I want to share that with the group. It's an amazing place to network. I haven't been going to it but I do acknowledge it is expensive. Orlando, Florida is top as much as I want to go. Last year was in Denver so they kind of go east-coast-west coast every other year. If you're not able to make it to this there are regional Ellucian groups that have conferences as well. Our Northwest has a Northwest Ellucian teachers group which we are going to host next year. So we're going to have that conference on this campus. It's a much smaller conference. It's about 210 needs or so. Last year was at Pacific University. Kimmy and I went to Mark and Michael. It's a good one. I would also recommend that if you're an expert in the area of banner and you'd love to present that one, no problem. Registration is very low. They're all over the Northwest and they tend to stay close to the high-high corner since that's the goal. If you're presenting at Northwest Ellucian users group, we're actually giving, I think there's a discount that we're going to be offering for, especially for our staff that presents. So here's a permit we'll be in charge of a lot in the West. We're excited. If you're interested in that, really come talk to me. We need to get sessions. We're starting to plan that now. Northwest Ellucian users group, whether or not we're hosting it, is actually going to be a great conference as well. One thing that I like about it is the size of the wall. It's like having a small classroom. You get to know the people around you a lot more. But it's also people in this local area. Portland, there's Seattle, Idaho, Montana, and the regional sort of areas have similar topics that we're all sort of wrestling with. Especially like how I did with Oregon Laws v. Pass, and that sort of thing. Okay, is it next year? August 7th, 8th, and 9th. Well, it's 7th and 8th, and 8th and 9th and 10th. August 7th, and Monday and Tuesday. If we can get enough people to present enough session, we'll go another half day on things. For sure it's 7th. And Michael's chair of that. Let's see, was there anything that I missed? Webinars, training. Oh, training, yes. That was the one thing that I missed. Out here on the Ellucian website, they also have a training side of things. Education services. Ellucians always putting on trainings. They will want kind of like Ellucian Live, they have Ellucian Learn that's in the fall, but it's usually like Virginia that's hard to get to. And it's not a whole lot of functional activities, I was more geared towards technical. Out here though, you can have access to many different courses related to banner. Let me scroll down a little. They do cost money, but some of them can be done virtually if you do them at your desk. Some of them are done, of course, in the classroom. Sometimes if we're not able to make these, we've got a large group of people who can bring Ellucian Graph here to instruct us, give us the training. These are worth going through and checking out. They're very specific to the functionality in the areas. Do you have a question, Jane? So how did you get to that? I went to Ellucian.com Training. And then they have a course registration that's kind of their catalog. And one thing I would mention is if you're interested in one of these trainings, please come to me first because right now we're piloting a service that Ellucian provides called the on-demand subscription library. We have 10 licenses to most of the training that Ellucian provides, and you can do it virtually. So if there's some training out here, let me know. We'll have to coordinate with the people who do have access to it. We don't have a site list this far yet where everybody has access to it, but I can get you in. So let me know if there's something that you're interested in and how the training will see if it's available. All right. So we went a little bit long. It's 9.40 right now. We've covered most for all of this. Now what were you guys going to ask questions? Is there any places that you guys use as resources in your tool kit that you use to learn about banner or questions about some of the functionality that you share? It's always very disquiet. I'm going to get shy. James got your question. So we're going back to baseline on academic skin. And we had running as a support report where it was doing something. That's right. Modified. So there is a form, SHRASG that you have to set up. There's a whole string of parameters that you have to choose from. One thing I'm trying to determine and I'm wondering if this might be a course is what do all the parameters actually do? And I cannot find the answer to that question using communities or even Google to see if anybody's got it out from the other colleges. So what is that? SHRASG. A-S-T-D. So what you're asking is, out here when you find a tool kit down there's a job that's a baseline job with Alusian and if you ran it, you have access to run it it has all these parameters of what do all of them do. It's a great question. It's hard to find out sometimes we even have to do this for the facts. But it would be great if Alusian had this defined in an area where you can learn how to run this. So usually the first place I'd do is I'd ask somebody if there was another person running the job I'd ask them. But it sounds like you're learning this from scratch. Exactly. You're becoming the expert on campus. We can go out to the student user guide and if you already have that open. Now we just search for SHRASGD which is quite and you've already done this. You're in the right area. Sometimes it shows you process flow charts which are fun to read. This is part of that as well. Academic history and the term this is kind of a flow narrative just tells you kind of the process where that's being used. It tells you to run the job but it doesn't really show you what to do. We'll set up registration hours it's giving you instructions on how to do that. So if I get this little finger it's really small. It doesn't tell you a little bit about the parameters here but sometimes you have to search through this stuff to look for examples. It'd be great if they had it just like to find out more in the rest. More information about if you enter yes as this parameter this thing happens. There's not really good consolidated list for this. This is more about how you set up the other part which I was able to figure that out and get help on that. That's the first place I would start and that's what you've already done. The next place honestly I would go is that you can use in the hub. You can search the support center or anyone else that's talking about SHRAS2D Can you use the parameters in there? Sure. Parameters. Let's see what I need to answer. And often you'll get ideas for adding another parameter or something like that out here. This looks like the issue that somebody else was having if you filter it. But honestly we might not find exactly what we're looking for here. Sometimes this will bring up the documentation we just looked at. So the next place I would look at is the Lucian hub or the E-Communities. You can also try the documentation either. Yeah. There's a lot of places I can research. And the places are at the same thing. And in-term processing can be run one at once. Do you have modifications to this? And if I didn't find what I was looking for or something similar I would probably just go back and ask the question. Create a discussion S-H-R-A-S-T-D parameters. That's T. Hmm? Thank you all for your reading. Yeah. Maybe a little bit more information about what you're looking for there. But I would ask the question and I wouldn't say that you guys need to go through all these steps before you come to us. Ask us as well. Because worst case scenario we can open up that program and trace it line by line to figure out exactly what each one is parameter. That's one thing I find frustrating in Banner is that if you have something like that and it's a string of parameters it just makes sense as a user and they don't write it with users in mind to say here's what each of those parameters do. One thing I didn't mention when you're in here it does give you a little bit of information but it's not usually helpful.  So you can catch people on that term. Yeah, if I put something in there like this. It'll tell you if it's optional or required, this one's required. It'll tell you if you put in multiple values or only one. This one's a singular. Update. I can now extend it. Yes or no? That's easy though. What a pre-registration future term. Is that your one? I know that future term registration to be compared to new ASTD match spreads out. What does that mean? What does that mean? I have a concept of what it means but I'm not going to present it. So that's why I think that's the kind of thing where it's like in layman's term. Can you explain to me exactly what's going to happen when I stick a term here? Another tool in our toolkit if we're at a loss we can't figure out the code and it's not going to be helpful. You can have those test instances too where we can go in and run it with a parameter and see what happens. We can do that as well. I don't like getting to that point where we're testing check. But it's available to us. I do a documentation library and it asks for parameters for S-H-R-A-S-T-V and see if it comes up with anything for you. Let's try it out. There's a different guide out there that's not technical like IT technical but it's functional. It's more technical than the user's guide. So Kim, you would go here and search for it on this search bar. I'd grab eight of them. You would go to Banner student first. Banner student. Then search. S-H-R-A-S-T-V S-H-R-A-S-T-V or definition of S-H-R-A-S-T-V or something like that that gets you there. Yeah, it comes up with the user guides and the one that's kind of... But isn't there one that's different than that? Sometimes there's handbooks. Those are really helpful if there's a handbook for your process. For the student handbook, student reports handbook. Let's try that one. You can download these. I'm actually going to go look and see if it's out here. Student reports handbook right here. It has the same thing. Maybe a different version. S-H-R-A-S-T-V And so here let's make this a little bigger. It has a report definition for this and it talks through most of the process. Ah! There you go. That's what you're looking for. You get so five-fold stars. What? Okay. That's documentation. Student reports handbook. Student reports handbook. Sometimes you gotta poke around a little bit. It's a learning experience. The documentation and the searching. You get really good at going to practice what you're looking for. I have to pay attention to what you're seeing when you're poking around. Even if it doesn't apply to what you're looking for now, it may very well be something that you can tuck away gently in the back of your mind for something in the future. Was that an helpful example for everyone? That was helpful for me. I mean, it was a stock in the north. It was helpful for Jane. Any other questions? I know Kevin had his hand up earlier, but now he's staring at his cell phone. Oh, I was just going to say. It's boring. Yeah, it's okay. Uh... That's a blacklist story. I found something similar to this. Actually, I can't remember what it was before, but I found something similar to this for the process we have here. Crazy printers. I didn't know that this is where you come in, but it was like this. So that's something similar there. But anyway, I think before I was just going to say how useful it is, it's really a good first place to go. I've actually never posted anything on it, but I search it all the time. And kind of like Kevin said, if I have an error message, I'll just copy and paste it into there. And chances are, it's a direct match with somebody that's already gone. People with those, you know, come on and they'll say, I already resolved it here, or here's how you can resolve it. So there's lots of different ways to find it. Every once in a while, you find something that's totally new to them, and you just solve everybody else's problem. Elaine finds all those for financial aid. Well, we're down to the last 10 minutes. Maybe one more question, or maybe we can just end this. Anything else? Got to answer what they wanted. Yeah, we're always open for suggestions for these. Sometimes we're really open for it. I think next month we're talking about doing person searching, which would be a good one. Mostly because we may be making a change to how that works. That's part of our baseline project. I can also mention, give you a little bit of a status update on our baseline project. Does everyone aware of this project that we're on? It is our number one project. It's a huge project we want to take. We've got a very old banner instance. We implemented banner in 1991, the first community college in the nation with banner. OSQ implemented about the same time. Back in banner 1.0, there's a lot of functionality that was missing. So we made it ourselves. Over time, as Lucie has released that sort of functionality or similar thing, we haven't always been good about absolving the stuff we built ourselves and getting through what Lucie and his building supported. So we have a good sizeable chunk of that. And it's going to start providing us that it's going to become a lot of rework if we go to the next version of banner. It's between the unmanaged cable and the unsustainable system. So we've undertaken a project to basically find everything that we've ever built and changed in banner. And look at it. What's the value of it? Why did we do this? Is there a better way to do this? Those sorts of things. The goal is by next June, we've evaluated everything and maybe even oscillated both of them or found a way to set up a system differently or a better tool in our needs. It's a very big undertaking. But we're past the point of finding everything. We have built an inventory of everything in the system and now we're starting to look at everything. Road by road, with everybody in building projects on all the things we built. Over time we're going to use some of these to train us up on some of the bigger changes that everybody's going to see like in person searching. For at the very least, we're going to try to manage the changes so that nobody's surprised that we're not pulling out a rug on functionality that may change. We're trying to be very conscious of whether we manage change. So if you see anything that used to be something or what's weird or you're not sure why the documentation moves in a different way than it is here, let us know because we probably know this one. Any questions on that? Did we do our science sheet? We did. We passed it around. If you have a science sheet, it's in the very back. Feel free to grab it. Thank you for coming to this. Let us know if you get future ones. You're actually coughing in a Danish on the way out. Thank you. Thank you.