Anesthesia is a field of medicine where we deal with patients' physiology and comfort when they come into the operation theatre for any surgical procedure. The word anesthesia comes from a Greek word which means loss of consciousness. Obviously it is temporary loss of consciousness. I am Dr. Jayashree Simha, one of the fortunate persons to have had the opportunity to start the department of anesthesia in this esteemed hospital. Anesthesia, per se, was a practically unknown subject ever since 1856 in the first anesthesia was given and that's why we, which was on 16th of October and that's why we call it as World Anesthesia Day and we would like to, we are happy to celebrate that as the World Anesthesia Day. Labour and Anesthesia, basically it means a pain-free delivery. Starting in 1847 when Jay Simpson first administered ether for labour-pain relief, we have come a long way. We have revolutionised multiple techniques to relieve the pain in a parturient, that is a mother who is going through a delivery. The goals, what we follow for labour-pain relief are to have a mother who can participate very happily during her delivery. It should dramatically relieve her pain of labour. Should also render her free from any side effects for the mother as well as for the Peters? Through the years we have been doing a lot of cases under general anesthesia. We have started doing a lot of cases also under local anesthesia or regional blocks that we say. So that in these surgeries, basically the surgeons get to interact with the patients during the surgery and our role in these kind of surgeries comes wherein we mildly sedate the patients but at the same time keep them awake and aware enough to interact with the surgeons. I am here to speak about general anesthesia. General anesthesia is a sleep-like condition produced by the administration of different combination of drugs just before surgery or anesthesia. Basically there are four components of general anesthesia, hypnosis, analgesia, amnesia and muscle relaxation. In the process of evolution of anesthesia we have progressed from using simple gases like nitrous oxide or chemicals like ether and chloroform to using sophisticated engineered anesthetic agents which produce anesthesia in a predictable rapid fashion which without affecting the homeostasis of the body. There are a lot of myths about anesthesia. The most common one is about over dosage. Anywhere in the media you see they talk about over dosage. They say patient died because of over dosage. So that is actually a myth. Any adverse action, any adverse reaction during surgery cannot be attributed only to anesthesia. There are a lot of factors which influence the outcome of a surgery like patient factor, intraoperative surgical difficulties and intraoperative problems including anesthetic factors also but there are a lot of other things. It's not only anesthesia, there are a lot of factors which could affect the outcome of a surgery. Regional anesthesia is nothing but giving local anesthetics for the particular area to be operated without any pain and it has a lot of advantages. We can do a lot of surgeries under regional blocks even if the patient is unfit for general anesthesia and not only that we can place in the indwelling catheters as well as we can connect it to the PCI pump and we can have, patient will have privilege to control their pain as long as within the hospital premises. Code Blue is the term to alert the Code Blue team or resuscitation team to reach the area where a person has collapsed or had an cardiac arrest or the respiratory arrest. So this Code Blue team consists of the experts, we in our hospital has a Code Blue team which comprises of the ICU consultant, anesthesiologist, cardiologist, a nursing staff, technician who are assigned to attend this Code Blue calls. So what we do, we start performing the CPR. One of the important aspect of liver transplant anesthesia is patient safety and at Manipal we have one of the latest monitoring devices to monitor you under anesthesia and we have advanced monitors and advanced drugs to keep you safe during the surgery. Awareness is basically partial or a complete recollection of events with or without pain during anesthesia wherein you are supposed to be asleep. It can happen, it can occur during some critical clinical circumstances or due to failure of monitoring gadgets. For example, if you are critically ill and if you have a low blood pressure we wouldn't want to give you the normal dose of anesthesia because that can further reduce the blood pressure which can have more serious complications like having a heart attack or reducing blood flow to vital organs like brain and kidneys and etc. Basically we have the expertise, we have the skills and equipments that can prevent awareness. Any procedure has its own complications, of course anesthesia has its own. It can be like from simple sore throat, nausea, vomiting to severe allergic reactions of various drugs and breathing difficulty, pre-anesthesia checkup, PAC as we call it. What we actually do here is we take a history or complete medical history, we note all the medications that you are taking and also we particularly note any allergy to any medications that you may have. After this we do a complete physical examination and we review all your blood tests and other investigations like your x-ray, ECG, echocardiography. The aim of this entire checkup is to determine what are your medical problems and to optimize you before you undergo surgery. Social media initially was used to communicate amongst people, share things, information, spread information.  So sensationalizing news without knowing the authenticity of it and the source can be detrimental. It can spread wrong information among the group especially when it is concerned to medicine and anesthesia. Anesthesia can be very challenging where we have to anesthetize patients who are very young, small babies as small as 500 grams to the extremes of age where we have anesthetized up to 108 years old when they come for knee replacements. ERAS, it's enhanced recovery after the surgery. In ERAS there is a dramatic improvement in the overall experience of the patient with the surgery that is both during and after the surgery. In ERAS protocol we feel that patients have very less pain and improved ability to move and talk and breathe after the surgery. It is important that you read your consent form which is always given to you by your anesthesiologist once he has finished a detailed examination. In this we mentioned some of the common side effects that you may encounter and also some of the serious ones such as drug reactions which may or may not happen but it is important that we educate you about what you may face. Let us all make the entire process of undergoing a surgery a safe one. Apart from the excellent clinical work which the department has been doing, we have a very active academic program as well. Our department is recognized for National Board of Examination training for post graduates in anesthesia and we started in 1991 itself in the beginning of the hospital by taking four candidates per year. Now we have been able to take ten candidates and training them per year. I wish all our anesthesia colleagues a happy anesthesia day. I have grown in this hospital since its inception probably from 1992. I have seen lot of changes in the department and I feel it's always for the good. We have grown up as a department from a small number to a huge number of nineteen consultants. I feel proud to be a part of the department.


Hey weirdos Wanted to give you a real quick update as to what's going on with you're considering the the post that I put up on Facebook yesterday for those of you who don't follow me on Facebook You probably have no idea what I'm referring to so I'm gonna go ahead and put this in the podcast and also on YouTube as well So everybody's kind of up to speed You probably have noticed that I haven't been posting as Consistently as I as I normally do and that's because What that's because I ran out of meds about a week and a half ago and you're gonna hear a lot of ums and In this video because I'm having a hard time concentrating right now Which is part of the reason that you're that time having a hard time posting on a regular basis I ran out of meds for both my depression and also from my headache and vertigo About a week and a half ago and it turns out there was a glitch either a glitch in the system or a human error Something happened where the drugstore thought they had filled the prescription and sent it to me and according to their records They have but I've never received it and they had two different numbers and maybe the two numbers canceled each other out Numbers on the prescriptions that is I don't know exactly what happened. They don't either but they're making good on it right now But if you have depression and you're on depression meds, you know, you do not stop cold turkey With meds. That's people do some crazy things when they stop cold turkey if they're on depression meds especially if those meds are strong like mine, I mean people have harmed themselves others committed suicide I Am not to that level so don't you don't have to worry about that I don't have those kind of dark thoughts the the darkest thought that I've had the last week and a half is I came this close to quitting my job Just but if that was the depression talking that wasn't me talking and I fortunately I stopped myself. I knew better I realized I love my job. I love who I work for. Why would I do this? It makes no sense and that's what it clicked on me It's like, oh, yeah, I'm not thinking straight right now So by the way if if you work for for my employer, and you know who they are If you hear that I have quit my job via email Don't Don't believe that Somebody somebody tell the boss. He doesn't really mean that but if I if I'm quitting my job, I'm calling you okay out of respect I'm not going to email you to say you know to say that I'm gone. That's just not going to happen I love my employer. I've been there now for about well actually think I think this March will be eight years That I've been there which is the longest I've ever been with any any employer Just it's a great company Salem Media Group, by the way If you want to look them up online they they do They're phenomenal if in fact I want to make sure to thank them today because what I did today I just like I said, I just can't concentrate for more than that a few minutes at a time right now So I did contact them and say look, you know, here's the situation They already knew that I had some issues. I don't talk to them about it before they know They know why I'm on meds and stuff So it didn't come as a complete surprise that something happened But I was surprised that they jumped so quickly to help I said, hey, here's the situation. I'm having a hard time concentrating I don't know if I'm gonna be able to do my job Without without screwing it up So is it possible to take, you know, I know it's last second But is it possible to take vacation for the rest of this week or sick time or something within five minutes They got back to me and said don't worry about it You're covered to consider yourself a vacation. In fact, if you need next week off We already have a backup plan in place in case that happens because you know, we know this is an issue for you We want to make sure you're taken care of. I love my job Never have I worked for a job that that would be that understanding So thank you very much to Salem Salem corporate Salem Chicago. You guys are are awesome My goal is to never quit So that being said though If you if you follow me on Facebook, you saw the post Yesterday, if you don't follow me on Facebook, that's why I'm here. So so my YouTube fans and my podcast fans Will will understand why why I haven't been posting the way I normally do I have a missile consistent with it So like I said, I ran out of meds about a about a week and a half ago And so that's just screwing up my thinking. I did get the meds for my vertigo and headaches Today that they came in the mail and It'll take a couple of days for those to start working again It took a while for it for it to really start taking effect when I first started taking them and then supposedly the The depression meds already in the mail. They're overnighting them. I should get them tomorrow but again just like with any meds that takes a while for them, excuse me for meds to start kicking in and Doing what they're supposed to do. So so for the next few days I might be very sporadic in what I post if you see that I'm posting archive episodes. That's why I Just I just like I said, I just can't concentrate long enough to to put together an episode So I don't want to leave you guys, you know, hang in wondering what's going on So that's why I'm sending you this message and then also posting the the archive episodes throughout the rest of the week Assuming I can even concentrate long enough to get those done But I really enjoy what I do. So even though I've been given permission by Probably over a hundred of you already from just the comments on the in on Facebook say hey I'll take care of yourself to worry about it. We love you I just you know, just come back whenever you feel like it. Just get better is the most important thing I still feel better when I do post something. It's sort of that even even if it's an archive episodes This is tiny little feeling of accomplishment, which I could use right now So I'm gonna go ahead and continue trying to post those daily dose of weird news. Don't forget it I'm there's no way I'm gonna be able to concentrate to even write that material It's it's a lot harder to write for daily dose of weird news because I'm thinking up punch lines And you know, I have to be in the right frame of mind for those and that that's not gonna happen this week So I'll skip this week and maybe return to it next week. We'll see what happens So anyway, thank you very much though for all of the really kind comments that people have left If you want to follow me on Facebook I've got links in the show notes so that you can follow me on the various places and Kind of keep an update as to what's going on in my life things that you don't hear about in the podcast or on YouTube Because it's just so so easy for me just to type out a quick little blurb and send it out tonight I have to worry about production and audio and volume and all that other stuff So anyway, thanks a lot I really appreciate the comments the prayers that you guys have been sending me since this happened. That's a very very appreciated and I You guys give me a reason to get up in the morning and I do appreciate that And I think that's the only thing that's gonna keep me going this week. If I didn't have Weird darkness and everything else I don't know if I'd even you know get out of bed because there really wouldn't be any reason to so Thank you very much for giving me a reason to get out of bed and actually accomplish something. It actually does help me It's it's it's less. It's it's still pressure, but it's a good pressure. So Thank you very much. I really appreciate it. Keep weird and Hopefully you'll see some archive episodes coming coming from me here very very soon. God bless


So the theory of rings is very similar to the theory of groups. We've introduced the axiomatic definition of rings in our previous video and gave you some examples. And then if we progress to the same story that we went through groups much faster though, a very natural thing to talk about next are rings inside of rings, that is so-called sub rings. Let in, excuse me, let R be a ring and let S be a subset of R. Now, we say that S is a sub ring of R denoted S is less than or equal to R just like we do with groups. If S is an additive subgroup of R and it's closed under multiplication, that is a sub ring is gonna be a ring inside of another ring using the same operations of addition and multiplication. That is if we just restrict addition and we restrict multiplication, we get a ring structure still. We say that R is a, well, if R is a ring with unity, we say that S is a sub ring with unity if S is a sub ring and it contains the unity of R. We have to be very careful in this definition here. So when we talk about a sub ring with unity, it's a sub ring that contains the unity of the larger ring. A sub ring with unity does not mean that it's a sub ring that has unity. It has to be the same unity. It's very possible in fact that you can take a sub ring of a ring which has a unity which is different from the unity of the larger ring. That could be, for example, because the larger ring has no unity to it whatsoever. Like if we take, for example, the ring of matrices of the following form, let's say let's take matrices AB00, something like this where A and B are just real numbers. You can prove that this set of matrices is a ring with respect to matrix addition and matrix multiplication in the usual sense, but it's without unity. There is no matrix which acts like unity for this ring. But on the other hand, we can take the subset S which consists of let's say A00, like so, or A is a real number. So this would be a one-dimensional sub ring in this situation for which this one does have, this does have a unity. We could say one or sometimes they call it U for unity here. This would be the element one, zero, zero, zero. You could show that this acts like a unity on the sub ring S, but that's not a unity for the whole ring, right? And so that's kind of a curious observation. We have a sub ring which has unity, but it's not the unity of R. So we wouldn't call it a sub ring with unity. It's a sub ring, but it does have unity. I know the language might seem a little bit weird here, but this is an important distinction. What's even more bizarre is that you can have a sub ring of a ring with unity and the sub ring is a ring with unity, but because it's a different unity, that doesn't count as a sub ring with unity. So for example, consider the ring R cross R. So we could define the direct product of rings analogous to how we define the direct product for groups for which as a set, we'll just take the Cartesian product of the two rings and play here and we define addition and multiplication component-wise. That is, we just add together the first component to add together the second components. We multiply together the first components. You can multiply together the second components, all right? And so this, you can argue that the direct product of two rings forms a ring. Consider the sub ring S defined to be all of those ordered pairs X comma zero where X is a real number, like so. You can show that S is a sub ring of S, okay? In which case you'll then see that R has a unity. I'll let you think about what that unity would be. S will have a unity and S is a sub ring, but the unity in S is not the unity in R. In fact, S doesn't contain the unity of R, it has a different unity. And so it's very important when you think of rings, sub rings with unity or not, to be a proper sub ring with unity, you have to have the same unity as before. So just kind of make some comments about that. It's kind of a weird thing because the restriction of the set does not guarantee that you contain the unity and there's no access, don't guarantee that if you have unity, it's the same unity. That's something very different we saw when it came to groups. If you had H as a subgroup of G, for example, and if this is a subgroup H, then it's a group inside of a group in which case it has an identity. So how do we know that the identity of H is the same as the identity of G? Well, the short answer was cancellation. Because we have cancellation inside of H, you could then infer that the identity of H has to be the same identity of G. In general rings, we don't have cancellation of multiplication, that's a topic we might talk about some other time. And because of that, we can't guarantee that the unity of the sub ring is the same unity as the mother ring there. Now, some examples of sub rings that we're familiar with, like we're familiar with the field of complex numbers. The field of real numbers is a commutative sub ring with unity. The field of rational numbers is a commutative sub ring with unity as well.  And they all have the same unity. Likewise, the integers form a sub ring of Q, which is in a sub ring of R and C. And this is a sub ring with unity. All of these guys have the same unity. And of course, if you take the integers, you could take any, you take your favorite integer Z, then NZ, this would be all the multiples of N. This forms a sub ring of Z. It's a commutative sub ring, but these are not sub rings with unity because NZ itself doesn't contain any, doesn't contain any, it doesn't contain unity.


I played pavin well over six figures one madden 19 club series champion madden bowl captain last year top five on Anybody's Madden players list one of the best young players in the world without a question. I need some more lime I need some big-boy linebackers or something. Oh, that's what I need I don't know what does it what doesn't do it bro for overall. It's something you should know like alright This is that this is that like you like take off stone wall, bro easy. That's gold man I don't know who lunar aphid is it's either kid or Wesley or some mate one a guy one of them boys That's like it's like their community account Command I got the ball with her. I panicked. I like it better like small dots, bro Good players ain't just gonna give me streaks all the way down the field for real for oh If he had it like if it wasn't next year He would alert that he really he would alert that because he was like on it, but he just couldn't go get it I gotta get better at Saints, bro scope man Hit kid. Come on boys. We gotta go get them right there. We gotta go get them right there Oh, we got to get our feet down man. What was that throw dude? Come on man No, sir, that don't work on me. You might work on you don't work on me. These guys are cute He might play action. I'm not rung command. I gotta get landing Collins in there, bro I have to bro No third not on me.  Oh, that's bad. I gotta get my preach that reads way better Wait, this is match. This is match My bet, I don't know if y'all agree, but that's my Yo, air Donald is it he's it. He's the he is 100% the detackle. I need to get I need to just keep spending money Dude is insane.  I Can't that can't happen. We might get a run block ability here for real for real. I've seen enough, bro Come on, Sam. Don't take me long Don't take me long to know when something's tough, bro It don't take me long to know when something's tough, bro My defense is offensive though, and I keep going the wrong way man. Dubby put auto flip on Pick it off. Come on man. Let's go badger. Good. Go out there. Jamal.  I'm not a head. Let's go man. Come on, man But before was the problem yesterday, man Come on boys out of here, man. Oh quick snap a short side bomb on me.  I Can't wear and down boys. I can't I need them for again cover for Dubby he's switching defense switching defense. He's switching deep made 146. I don't know what he's switching to but Said bro, he's insane dude. Come on. What a waste of a play, bro. He's just like bro. I just want to like I Gotta get Kelsey or somebody that I'm in a danger zone right now boys.  He's in cover four. I'm not gonna have nothing to throw. I'm gonna feel go anyway Yeah, like I was like high-key like I think he should have done it earlier and give me a chance to like run All right big driver big job, big job.  Just get that dumb.  Told you that defense was it I was afraid it should have been a touchdown, but I because I secure caught it the last second Computer landing colleges hit stick me bro my dark Henry just broken bro. There's just no way. He's just much of it Like that Little crispy little risky.   Like could we get I should have do the a I don't have a play. I really don't have a place not smart Like I just say I really don't have a play like I'm not just chalk. I'm just smoking the game, bro If I had to play maybe but yeah, I'm doing alright on offense But I mean I just can't run the ball and the one thing about how I always thought I like I waste and plays running the ball But it's like I don't want to say it should be free, but Ramsey sucks dude.  Just My god, bro, the linebacker is just just absolutely killing me in coverage that linebacker is just absolutely killing me in coverage We're not gonna talk about Snead after the catch. We're not gonna call for that. Come on. Stand in the pocket. Dubby Man guys and we getting bumped if we don't get bumped right there. That's touchdown again He's got to go cover for here though. So I should have ran first down. Oh, yeah couple for time to put Derek Henry in and get Malled right boys. What did I call bro? What's up? Come on? It worked that might be my new offense second in interest to not bad coach suggestions I got to take this under three minutes next to play as well two-minute warning Dude Aaron Donald is double to like Aaron Donald is just absolutely Taking over the game, bro. He's the best.  I'm Hudson's not it That's all I learned boys Hudson is not it. Yeah, like I swear to God I'm passing the ball, bro. This is why I always hated running in title. I'm just wasting plays. I'm literally wasting place. Oh No, I thought he overdrew that I thought he overdrew that I thought he overdrew with your Hermes Oh, no defense though. He went for it all, huh? He went for it all good defense. I Saw it instantly bro. I thought he overdrew it. That was a bomb bro. Good pass Bro, it's the kind of just drug like he just I mean, I'm all conservative, but bro I don't who was a I saw instantly was man covered. I want to wreak. I want to read I saw instantly I didn't look at anybody else, bro. I need better lineman, bro. I who he got. That's what I want I'm ripping another bundle, bro. It's happening. Yeah, that's the best playing the game, bro Inverts push that verticals Yo, like good job zones. This is this is actually like the worst defense I came out on all day Yo What never coming out in three deep again, bro. You got to run this out I'm on conservative run it out even just to take a little bit of time off the clock I took three seconds off the clock if I get three second plays.  What are we blocking McCaffrey? Holy man, I'm trying to throw like literally trying to throw right now, bro To contain glitch facts, bro. Donald is insane, bro. Good paunt All right, we're not running three deep. I'll tell you that are we running three deep? What are we running right now, dude?  Yeah, we gotta do this here You can do it running back but watch me get pancake for the game.  Oh Oh It's up Jamal. Oh my god. How does he get his hands on it? GGs boys. GGs. What do I do? I got to decline it, right GGs decline GGs, bro. Verticals is OP, bro. I don't know. I definitely need Aaron Donald, bro I am throwing not having Aaron Donald. I'm throwing not having him on my team, bro


Hello, I'm Michael Mercer with Keeping Kids Safe, and we have a guest today, Representative Amy Voek, and thank you for being here with us, Amy. Thank you, Michael. I'm excited to listen a little bit and talk a little bit about what your plans are. You're running for office now. You hold a position right now, and what's that position? Currently, I'm State Representative for Coastal Scarborough District 127, and I'm running for Senate, so it's District 30, covers most of Scarborough, all of Gorham, and most of Buxton. Great, and Keeping Kids Safe has worked with you, and you've worked with us, and we certainly support you, and especially in the anti-trafficking bill that you sponsored and wrote that was then eventually signed into bill. Can you tell me a little bit why you felt you needed to be involved in something to involve yourself into the anti-sex trafficking? Sure. Well, sex trafficking is something that I have known about for a long time, and so I knew that a lot of times, or almost all the time, when you have a lot of drug trafficking, then sex trafficking goes hand in hand, and Maine has a huge problem with drug abuse, especially with prescription drugs. So it just makes sense that we have a high rate of drug trafficking that we're going to have sex trafficking as an issue here in the state as well.  I worked here, and I also worked in Arizona, and I kind of knew, but I think the paradigm and because of your bill, that law enforcement, the thought and the paradigm that law enforcement have is changing because of your bill, because law enforcement and the criminal justice system in itself is more aware and more educated that these girls are not out there because they want to be out there, that they're actually out there because they're victims. Can you tell me a little bit about that? Absolutely. And you know, I think that that sort of education was beginning to happen before I introduced my bill, but there was a lot of press coverage of the bill because of the fact that it was initially rejected because it was the second session of the legislature, and bills have to be justified on some sort of emergency basis and approved by a bipartisan legislative council. And unfortunately on the first go around, they questioned whether or not this was truly an issue in Maine, and even suggested that I had submitted it for political reasons, which couldn't have been further from the truth. In fact, at the time, I absolutely had no intention of even running for reelection, let alone running for Senate. So you know, eventually they did approve the bill and it was sent to the Judiciary Committee, and I went into the Judiciary Committee and I said, you know, I want to put the partisan ranker behind us, and I want this bill to be bipartisan, I want everyone to work on it together, and not only that, but I would like to have a unanimous report out of this committee. So let's work together. And we did. And so the product is an excellent product that law enforcement has told me on more than one occasion they're actually using. And so I couldn't have been more pleased, and Governor LePage was very happy to sign it into law as an emergency. That's great. Now that we have a law with your name on it, I did see that there was a statewide task force that was just put together for sex trafficking. So that you can see, I can see where the hard work that you put into writing that proposal, that bill, then now to law has now made it possible for certain arms of the government to be able to recognize, number one, sex trafficking is here, how do we stop it? And so there are a lot of education, a lot of different organizations involved with the anti-sex trafficking movement. I call it a movement because we are part of that movement, keeping kids safe, is involved with the education and awareness part, you know, and being involved with, and I think this whole wheel, we all play a part in the wheel. Absolutely, yeah. And we all have a spoke in this wheel. Your goals as we see, as you move forward as a senator, did you see any more legislation going through, or how do you see yourself going forward at this point? Yeah. Well, one of the things that, one of the pieces of the bill that we weren't able to get passed, because it was going to result in a fiscal note, meaning there would be a cost attached, and in tight budget times, that's sort of the death knell for some bills, but direct request from a drug prosecutor in Cumberland County was to have it be an enhanced charge if you furnish drugs to a prostitute or someone who is being sex trafficked, and she actually felt that that would be an easier charge in some cases to get somebody on, but that would result in longer prison sentences and hence the increased cost, so we didn't get that into what became law, but I would possibly like to see us try again on that. And I would be willing to submit anything that law enforcement thinks that they need. Part of what I did in writing this legislation was to meet with various members of law enforcement as well as some of the special interest groups, and like I said, get everybody on board, and it's about protecting victims. We're talking about young women and sometimes even men. You don't hear about men as much, but I've seen one study that was done in the Atlanta area where they discovered that it was close to 50% of sex trafficking victims were male, so we can't forget the young men out there as well. A lot of times these are runaways, and they're lured by an adult who acts as though they're going to be their patron in some way or their boyfriend, and they take them to get their nails done and their hair done and they take them shopping, and then they sort of lure them in that way and they furnish them with narcotics as well, and they get them hooked, and so we definitely need to continue to make sure that we're being proactive, but I did want to mention there actually was a sex trafficking task force in Maine, and the problem was that it hadn't been funded, and so they had lost their staffing, but they were continuing to meet, and they just hadn't really been able to accomplish a whole lot because of the lack of staffing. However, this new task force, my understanding, is it's actually international in nature, so we're working with our neighbors in Canada as well as in other states, New Hampshire and Massachusetts to make sure that, and federal authorities, to make sure that there's a comprehensive approach to this problem. Right. Well, a lot of work has been done. You continue to do great work. Keeping Kids Safe is very involved with the child sex trafficking. To us, to keeping kids safe, child prostitution should never ever be in the same sentence. You're a child, and you can't consent to that, so it's child rape to me, and we're going to do everything possible to get the awareness and education out amongst schools, amongst youth groups, and let all these kids know that there are bad people out there that want to do harm, and the more education, the more awareness that surrounds this, your bill, and surrounds this topic, at least we're having people talk about it. Absolutely. People's heads are coming out of the sand, so I really appreciate you coming by today, Amy, and good luck with the campaign, and best wishes in the upcoming election. Appreciate it, Mike, and all that you do. Thank you.


And understandably, you'd want to see a return on that investment. What does that look like for you? Let's say you have a local clothing store, but you want to sell to people out of town and not just local customers. That is a goal you can measure with your website. To do that, you need to understand what steps people take in order to become your customers. This works online exactly like in a real life shop. First, people need to find your store. Then they need to decide to enter it and look at the goods. And finally, pick out something and pay for it. Once you have an online shop, you can measure these steps quite precisely. For example, if someone searches for t-shirt and a page from your site appears in search, that would be called an impression. This is the same as if a person in real life discovered your store exists. If that person decides to visit your site, they would click on the result link. By counting these clicks from search results to your website, you can measure visits. Once the person is on your site, they might browse around and look at various products. You can track their path across the website and see how long it took them to buy something. Or maybe they left the site after clicking on a few pages. You, or the person who maintains your site, can use a variety of tools to measure queries, impressions, clicks, and the user's path towards checkout. Most e-commerce platforms offer their own dashboards for tracking these metrics. Google provides two free tools, Search Console and Google Analytics, that allow you to look at these metrics yourself. What are your goals? What do you want to measure? Once you decide that, use your analytics tools and connect them to the metrics you have. The important thing is that you can keep track of what's happening on your website, whether it's visitors, conversion rates, or revenue. By following this information, you can make important adjustments and changes as needed. You can even gain insights on what your customers may be interested in and expand your product catalog. Don't just let your website's metrics sit there. Use them and make sure to watch the next episode, in which we will discuss how to find someone to help you get on the web.


Hello everyone! We will be getting started with the live Q&A webinar shortly. We're going to wait just a minute or two to help ensure that everyone who has registered gets the chance to join. Then we'll start taking questions. In the meantime, feel free to open up the chat tool on the Zoom toolbar and let us know where you're joining from and what kind of work you oversee. It's always nice to get to know you a bit better during these sessions. My name is Cara and I am joined by my team member Ethan. We work on the onboarding team at When I Work and our goal is to help new users get up and running with When I Work scheduling and attendance tools. Myself and Ethan have both been with When I Work for a long time now and we have seen accounts for a wide variety of workplaces and industries from all over the world. So no matter what your workplace needs, I am sure our team has seen something similar and that we can help you and your team get set up for success. I am seeing a few more people just joined. Welcome, welcome everyone to the live Q&A demo. We are getting started in just a moment here. All right it does look like our attendees have evened off so I want to be sure that we can get started and get to as much as we can during these next 30 minutes. So for everybody who just hopped in the webinar, thanks for joining us and we are so excited to help you get started with When I Work. For the next 30 minutes we will be answering your questions about When I Work scheduling and attendance tools. We're going to show you some ways that you can save time while creating the schedule, managing time sheets, communicating with your team. We'll get to as many questions as we can during this time but if you need any further help after or have any additional questions you can get in touch with us via chat after the session. Stick around we're going to provide some more information at the end of the session on how to get in contact with us. So let's get started asking some questions. Since the session is centered around your questions click that Q&A button on the toolbar to type out your question. Ethan is going to be going through and asking some of those questions out loud so we can demonstrate them in our When I Work account. Also depending on where we are in the session he may also rearrange or type out the answers to some questions but we'll be sure to get to as many as possible during this time. And with that I am going to switch over to my When I Work web app and give you a quick tour of navigating when I work. So right now I am logged in as an admin and admin is the highest level of access that you can have on the account. The user that starts the account is the admin and primary contact so they have access to everything in the account whether that's scheduling shifts, managing time sheets, managing employees and managing those app settings as well. So when you first log in to When I Work on the web you will be directed to your dashboard. The dashboard is a wonderful overview of everything that you have going on in your workplace. So today's schedule starting from the current hour showing you the rest of the day of who is scheduled and for how many hours. Your snapshot section which has the total number of hours scheduled. You can see how many people are currently clocked in currently on break. If you have any unfilled open shifts you can also see employees with time off and pending shift requests and then we have these little links at the bottom that can allow you to jump to those different sections of the product if needed. The next section is the attendance notices. This is going to have all of those notices for when employees clock in or out late or early for a scheduled shift or if they were a no show for a scheduled shift. From this section you can edit the time sheet entry. You can also view the details of that attendance notice so you can stay informed on where your employees are. Next we have a couple of graphs that break down your assigned shifts or open shifts for a time range by position or by job site if you use job sites to manage locations. We also have the worked labor again broken down by position or by job site if you use job sites. And lastly the pay period forecast. This will show how your employees worked hours on their time sheets are measuring up to the scheduled hours on the scheduler and showing you any difference in those. Next over we're seeing the scheduler. This is where you create and publish out those shifts that employees see on their schedule. Our 10 section has some of those clock in options that we offer if they are enabled on the account. We also have this time tracker section which shows shifts in progress and shifts that have been completed and then you can hover over and see how they compare to the shifts on the schedule. Great way to track and see where all your employees are for the day. And then the time sheet section. This is where you'll probably spend the most time when you're using attendance. This is where all of those in and out times for worked hours are reported. You can close out your pay period. We also have export options so you have all of that data right on hand. Next over is work chat. This is our in-app messaging system. When you start work chat you will see this all workplace chat at the very top. This includes every user on your account and this is great for setting out announcements or letting employees know different things that they need to know across your entire workplace. Work chat is also very customizable. You can allow employees to talk one on one with each other if you like. You can also create different groups that include groups of employees by positions that they work. A wonderful flexible tool for keeping all of those communications for the workplace all in one spot. Next over is our request venue. From here you can add time off requests for yourself or for employees on the account. You can view all of those requests or process any pending requests in this time off request section. In the shift request section you can view or process any shift requests. So any of those shift coverage options that we offer swaps and drops you can see in this shift request section. And then lastly the open shift request section which is where you will process those shift bidding requests that is a feature of our open shifts. Next over is the workplace menu. This has the building blocks of your account as I like to say it. So everything that you need to have set before you start making a schedule like employees, positions, ways to manage your locations like schedules and job sites, shift templates where you have those pre-made shift templates that you can quickly apply to the scheduler. We also have a reporting section with different types of reports you can run, task list that you can add so your employees check off the tasks that they need to during their shift, and then document storage for any documents you want to make available to employees. Next over is our gear menu which has all of the settings whether that be the general app settings, settings related to the scheduler, settings related to time clock and attendance. We also have an integration section. This is where you will set up any of the payroll integrations that we offer. And then as the admin I have access to the account and billing section where the plan and billing is managed. Our last little menu over here is my personal profile menu. Here is where you can set your personal details, see your individual schedule, set your personal availability preferences, and manage the notifications that are generated from the account for you. And with that let's go ahead and get started with some questions. Perfect. Thanks so much there Kara. I appreciate you going over the opening there. So our first question is from Libby and Libby asked how do I set up a whole month's schedule? Might be a good time to show the different views and possibly these scheduling shortcuts to create a month-long schedule. Awesome. Great question Libby. So we do have a few different time range views that you can use depending on how you'd like to view your schedule and how you'd like to set up shifts. Right now I'm in weak view. This is my personal favorite view because it has a lot of tools that you can use to create different schedule templates and repeating shifts. But if you prefer to look at the month at a time you can hop into month view using this menu in the top right. And from there you can see your entire month and you can schedule out shifts for your entire month. So if you would like to quickly create a month's worth of shifts at once I have a few scheduling shortcuts that can help you with that. The first of which is our repeating shifts option. As you are creating a shift on the scheduler you will see these different shift details and you can choose to repeat that shift. We have the option to repeat a shift every week up to every six weeks and then you can choose an end date for that repeat out to a year. So this is really great if you have maybe a schedule rotation or you would like to set everything up week to week. Great way to quickly create repeating shifts on the schedule. The next shortcut I would like to present is our copy previous week option. So let's say I went ahead and built out my entire schedule as I like it for the week and not too much changes for me in my workplace week to week so I want to copy this exact schedule to the next week. To do that I will head to the next week on my scheduler. From there you can press the wrench menu and select copy previous week. You will have a few different options for what you can do if there are any shifts that overlap that you already have set but since I don't have any assigned shifts on my scheduler right now I will choose allow conflicts and copy that on over. That will apply the shifts from the previous week exactly as you see them onto the scheduler for your next week and then you can keep doing that for the rest of the weeks of the month and within a few clicks your schedule for the month is ready. Another way that you could create the schedule for an entire month would be using our shift templates or excuse me our schedule templates option. This is a lot like that copying option that we just saw except for you can take a snapshot of the shifts that are in your view and you can apply them to any week doesn't have to be the following week you can do it to any week in the past in the future. So if I wanted to save this as a schedule template that I can apply to any other week going forward or in the past I can do that by clicking the wrench menu selecting save as new template there I can name and add a description for my template and I can choose to include any repeating shifts if I want once that is saved I can navigate to any week on the scheduler press the wrench select load template and then from there I can select the template so we'll do full schedule standard week to show you how that works again you have the option what you want to do with any conflicting shifts we also have this really nice load to open shifts option this is great if you would like to run auto schedule or if employees are picking up their shifts using our self scheduling open shifts option but this all looks good to me so I'm going to select the ply that will apply those shifts from the template to that current week that I'm on and then I can publish those out to employees so they can see them on their schedule perfect like like you guys can see we've got plenty of shortcuts here to help make scheduling easy and simple for you as quick as can be so next question here we've got from Sybil Sybil asks can you send a notice for people to work in five minutes or 30 minutes Cara might be a good time to go over our different notifications that we can send and the preferences that they can set up wonderful all right so each user on the account has their own individual alert preferences that can be set and to set those alert preferences on the web you can hover over that profile menu and select my alert preferences this is pretty similar to what an employee will see on their end but since I am the admin on the account I have a few extra options here that I can set you can set email or mobile alerts for each of these and specifically for this question I would recommend our shift reminders this will allow you to send it yourself either an email or mobile notification the hour set before your shift that you set here so if you want to have a reminder maybe let's say five hours before your shift you can definitely enter that select whether you would like to get that via email or mobile and then you can press save at the top of the page to apply that and we also have another feature that is part of attendance that I want to highlight here so if I go over to the gear menu and select attendance settings we have this notification section at the bottom of the page this is set up by management on the account and this will notify employees if they miss a scheduled clock in or clock out time so this can be set as soon as one minute after an employee misses their scheduled clock in and clock out mobile notification can be sent to them to remind them to clock in or out for their shift this is a great way to help ensure that employees do not miss any clock in or out times on their time sheets perfect awesome awesome so to kind of go along with that so if an employee does forget to clock in kelvin asked how do I adjust their time might be a good time to time sheets awesome yeah great question so if an employee misses a clock in or clock out time it is super easy as a management level user to adjust those times so to do this you are going to hover over the attendance menu and select time sheets and from there you will see your pay periods that you have select the appropriate pay period in the menu up in this left corner and then you can choose which time sheet you're looking at from your list of employees on the employees time sheet you can then edit or enter in and out times to make those edits to clocking in and out it's as simple as adding the times pressing enter on your keyboard or clicking away from that cell on the time sheet to save your entry so let's say on thursday an employee forgot to clock out for their shift that started at 8am as management I can just come in here add that out time and press enter and that time is automatically saved on the time sheet perfect perfect all right next going right along with this is we've got a question from Miranda asking how the geo fencing works and where is that located might be a good time to look at maybe some of our clock in and clock out options absolutely so we have three different clocking methods as part of when I work that you can have employees clock in and out using to kind of highlight these different clocking in and out methods I am going to hop over to our attendance settings here is where you can enable those clocking options the first of which is clocking in with the mobile app this is probably our most popular clocking option because it puts that time clock right in the employee's pocket makes it really easy for everyone to clock in and out and moderate those clock in and out times with the mobile app clocking we do offer location restrictions that can be turned on you can have those for clock in clock out either or both you can also set how close an employee must be to the scheduled location in order to clock in and out for their shift so this will help you ensure that employees are only clocking in where they need to be and not from you know the parking lot or or their bed or anything like that our next option for clocking is a personal computer clock in this means that the employee can log into their profile on a computer and clock in and out right from their attendance menu so if they were to hover over attendance and select clock in they could clock in for their shift like that using personal computer again this can be restricted to a certain scheduled location and you can set the radius for that all of the personal computer clocking is based on an IP address that can be assigned to the schedule so I'll show you where you can find that if you're setting up those personal computer clock ins so you'll hover over the workplace menu you'll select schedules I'm going to say okay there we go and from there you can enter the IP address that you would like employees to clock in and out from on their computer if you're currently at the location and you're not quite sure of your IP address just use this I'm at this location button and it will automatically fill in that IP address for you all right our last option for clocking in and out is our time clock terminal time clock terminal is most like a traditional time clock in that it is set up in a central location for all employees to clock in and out on you can set up a time clock terminal on a computer you can also set up a time clock terminal on an iOS or Android device we have dedicated time clock terminal apps in both the app store and the google play store that you can download to get started with that on the time clock terminal when it is set up and locked by a management level user employees will see a screen that looks like this from there they can enter their email address in their profile or the employee ID that is set for them in the advanced detail section of their profile to clock in and out perfect thank you so much for sharing that with us car and as you guys can see we've got plenty of clock in and clock out options you know making sure your team is where they need to be before they clock in just all kinds of cool things to help you out there next question that we do have here is about our accountability so I'm sorry our availability so how does an employee set up when they're available to work great question so our availability feature is the feature that allows employees to set when they prefer to work or when they're unavailable to work so you can help guide your scheduling around when your employees are able to work so to set this up for an employee you will hop over to the employees page and you can press this circle check mark in the actions column that corresponds with their name this will take you right to that employees availability calendar if you are an employee logged in on a computer you will see something similar to this where you hover over this profile menu and select my availability availability can also be entered by employees when they're using the when I work mobile apps as well so it's very flexible in that way so from the availability calendar you can set availability for any future date so there's only one day left in March here so I am going to set actually I need to hop to April there we go to add a preference so from here I can set whether I am unavailable to work or whether I prefer to work we do have an all-day option or you can set specific times for that preference we also have repeating options where you can repeat this preference every day every week every two weeks and select what days to repeat the preference on once availability is set by employees you can see all of that information right on your scheduler to help guide your assigning of shifts so if an employee sets up an unavailable preference all day you will see this block on the scheduler of unavailable if an employee sets up an unavailable preference that is only part of the day certain hours you will see this gray flag in the top corner of their scheduling cell you can hover over that to see what times they have set as unavailable and then as you are scheduling shifts those unavailable preferences will be highlighted in the top and any shifts that you have any shift templates that conflict with that unavailable preference will be grayed out in the background so it really helps guide you to those shifts that the employee prefers to work of course these availability preferences are just a preference and you can always still schedule a user during their unavailable times as needed if the employee needs guaranteed unavailable time off that day you will want to have them submit a time off request instead as for those available preferences those can be seen in the top corner flagged with green you can hover over that and see what shifts they prefer to work as you are scheduling the highly preferred shifts within their availability will display first perfect we make it really easy for your employees to be responsible for their own availability and things like that to keep you notified of when they can and cannot work another question we've got here from Nikki is can the system control and track overtime might be a good time to talk about some of our overtime settings that we can implement absolutely so the first overtime setting that I would like to show is over in our general settings under the gear icon in this overtime section you can decide what types of overtime you would like to offer and calculate so we have a weekly overtime a daily overtime and a double daily for this account I have it set up to do weekly after 40 hours and daily after eight and on the scheduler as you are scheduling you can hover over the employee's scheduled hours right here underneath their name and you can see that any overtime that has been accumulated and as you are scheduling you will also see any overtime that would be accumulated if you were to apply that shift we also have max hours which can help you track the maximum amount of hours you want a certain employee to work during the week so to set this up by employee head to the workplace menu select employees from there you can hop into the hourly rate section there and you can set up the max hours per week for this employee so Allison she can work 30 max hours per week and when you head to the scheduler you will see that Allison here has that 30 right behind her name so you can compare the assigned hours so far in the scheduler to the max hours in her profile and then as I am scheduling shifts for Allison you will see once she hits that 30 hours per week you will see this little icon that shows you she has matched her max hours perfect perfect so we make it really easy again just to kind of help out with your overtime you know keeping keeping an eye on that stuff so you don't go over next question here is can other people have admin access to my account absolutely we have a few different levels of access that can help control what users can see and do within when I work to help illustrate this I am going to hop over to the employees page where you can set this up for each user so in the employee profile as you are adding those details for employees you have this role menu right here and this will help decide the access level for this user I explained briefly before admin level access allows access to absolutely everything on the account this is the highest level user and they have access to the account and billing page where the plan can be managed there can be up to three admin users on the account to help manage the plan and billing the next level down is a manager managers have access to everything that the admin level users do except they do not have access to the account and billing page where the plan is managed supervisor is the next level down from that supervisors are able to manage the schedules time sheets and employees for the schedules that are tagged in their profile so if Allison here was a supervisor she would only be able to manage the employees that are also assigned to the shifties coffee and bakery schedule so this is really great if you have multiple schedules on the account and you would like a different supervisor to only manage the employees that are part of their schedule and then lastly kind of our base level user that all users start out as is employee the employee view lets you view your schedule view your time sheets add time off requests and use all those shift coverage options and if you have any questions about you know all the different access for each of those levels I would recommend checking out our help center article about this this article has a map of every different access privilege broken down by each of the access levels so you can see what privileges each access has so you can press need help right over here and up here you can press enter access levels or access and you will find that help center article that goes through all of the different access levels perfect perfect all right so it looks like we may have one last question here that we'll be able to answer look we've got a question about our task so how does when I work help with our task management and checklist to get done each day awesome I love going over task list this is one of the features that was developed based on our feedback from our customers we love making changes to the app based on customer feedback so we can make when I work work even better for you so to set up different task lists for your employees to complete hover over your workplace icon and select task lists we have two different types of lists that you can create the first is team tasks so team tasks are lists that have tasks on them that anybody working that day can complete shift tasks on the other hand are assigned to individual shifts on the scheduler and only the employee who has assigned that shift can complete those tasks let me show you what that looks like on the scheduler here so for my team tasks I have the daily cleaning team tasks assigned to Friday here so any of my scheduled users whether that be Rosario Alice and Keith so on can check off the different tasks on this list once they are checked off you can see when it was checked off and by who you also have this tracking for what percentage complete that particular list is as for shift tasks uh when you would like to set up an individual shift an individual employee to have a task list you can pop into the details of the shift and from the shift task list menu select which task list you would like them to complete so let's say we want them to complete the bathroom cleaning and we'll save that shift and then as an administrator as I am managing and monitoring tasks throughout the day I can click this clipboard at the top of the date pop in the shift tasks and I see that Keith is assigned a task list during his one to six shift as team lead I can click in see the percentage complete that it is and then also see those individual tasks as they are checked off so we have many ways that you can have employees take accountability for the duties that they are performing during their shift all right awesome and that seems to wrap up on the questions car if you want to kick it off to the next section here where I think we're good to go wonderful I am just going to go over some additional info about the plans that we offer so I am going to head back to our slideshow here and jump right in so we have three different plans to choose from based on the needs and size of your workplace the first of these plans is the essentials plan so this is the right plan for you if you have under 200 users and you need our core scheduling and attendance tools the essentials plan includes all of the scheduling tools that we talked about today so creating shifts for your team creating those repeating shifts access to task list availability things like auto scheduling and work chat the essentials plan also includes integrated attendance tools for clocking in and out so all of those clocking methods that we went over today along with the location restrictions that can be set are included in this plan and then any of our integrations to payroll processors are also included if you have more than 200 users you will be on our advanced or complete plan the advanced and complete plans are the best plans for larger businesses because they have a few extra scheduling tools that are designed for large workplaces things like access to our api key global privacy labor sharing single sign-on custom reporting all of those are included the advanced plan does not include any of those integrated attendance tools but the complete plan includes both those advanced scheduling and attendance tools of course if you need those extra tools on the advanced or complete plan you can definitely choose these plans upon checkout no matter what user count you have you do not necessarily have to have 200 users to use these plans so if you would like to mock up pricing for a plan you can do so by logging into your account on the web you hover over that gear icon select account in billing then you're going to select change plan and from there you will see all of our plan selections that you can select from on that screen that comes up once you select a plan you can set the number of user seats that you would like to make available and you can press purchase when you are ready to transition to that plan by default we offer a monthly billing cycle but on this check out screen you can also select annual billing this will allow you to pay for a year up front and there is a 5% discount for that annual billing cycle so this is a great way to save a bit if you are looking to use when I work long term so if you have any questions about those plans what's the best fit for you or any of the features that we provide with when I work do not hesitate to reach out to us on chat or via email you can access chat with us by logging into your account and pressing this chat icon in the bottom corner or if you prefer you can always send us an email to gettingstartedatwheniwork.com we also have this wonderful need help section on the sidebar of your account there you can access things like our help center access to our training videos a lot of great stuff right within that sidebar of your account so as we wrap up here Ethan is going to send a list of resources in the chat section that we used earlier feel free to copy and paste those into a word doc or a notes app to save it for later this list has more information on getting started plans and pricing and training resources so I just want to wrap up this session by saying thank you so much for joining us today and for all of your wonderful questions again do not hesitate to reach out to us if you need anything at all our team is here to help I hope everybody has a wonderful rest of their Thursday


So I have this sticky note by my computer, and it's the same note that I have taped to my journal and pinned to the corkboard in my office. It reads, this could fail. This could fail. This could fail. I know it sounds negative and maybe even pessimistic, but actually it's the opposite. For me, this could fail is a reminder that every single creative act is an experiment. It might work, it might fail, but if it fails, it doesn't make me a failure as an artist or a writer or a teacher. Because every failure is another step closer to success. But it's more than simply a do-over card. It's also a clarion call to take creative risks. It's a reminder to write blog posts even when I'm not sure what my audience will think. It's a reminder to sketch out these videos even when I don't feel like a real artist. It's a reminder to keep working on a novel even when I'm afraid it won't turn out right. Sure, I can take the safe route. But I'd rather take a plunge into the creative unknown. I'd rather do things that I find challenging because ultimately that's where the creative life is found.


Even Philip Katz, I am a marriage and family therapist here in Hawaii. Welcome to Shrink Wrap, Hawaii. And I have another marriage and family, a licensed marriage and family therapists. We're all called licensed as of the last legislature. And her name is Melinda Timmons. Welcome Melinda. Thank you, Steve. So, she's in private practice right here in Honolulu, and you've been since 2007. Is that right? Mm-hmm. No, that's 2010. Sorry about that. Oh, okay. You get about 2010, 2011. You said seven years. Yeah. Right, right, right. Yeah. So, where are you from? I am from Seattle, Washington. I've been here since I was 20, so a really long time. Three years. Not. Yeah. Okay. Thank you. So, you were talking to me before, in the green room as they call it, about the way technology is influencing relationships here in Hawaii, and you told me a beautiful story, a personal story that sort of very well captured the essence of this. Could you tell us that? Okay. So, I was telling Steve, I was telling you, that I was married since I was 20. For the last 20 years or so, well, I was married about 26 years from the age of 20, which took me into my 40s. And then I got divorced, and I was just kind of working and doing my job and working super hard to finish raising my kids, the last one even. And I was dared by my 80-something-year-old father to get out there in the world and start dating. He said, look, I'm in my late 80s, you could have a super long life, you should get out there.  And he said, okay, not just any old dating thing, but you need to do this online. So, as a dare, I tried it for one month, and I found it to be this whole new world. Because you don't date anymore the same way. It's all about instant messaging, it's about texting, it's not about phone calls or waiting for the phone call, it's about technology. And thus, also, a lot about control. Who has the control? Whoever sent the last message? You know? Whoever sent the last message? Yeah. So, how is that different? How is that different? I mean, you know, when I was a young woman in the late 80s, you just meet people at work, at school, whatever, you know? Live in person. Yeah, live in person. And then there you are, like, sifting through for me, you know, over a thousand different kinds of things online, and trying to figure out who might be telling the truth, might be, you know, actually the age that they say they are, or actually available, you know?  So yeah, it's just kind of interesting doing that. And then once you're actually seeing someone, or even after one day, then the texting begins.  And so this became a little bit of a professional curiosity for me, in terms of technology, texting, relationships, also including social networking, kind of interesting. What's lost in the text message that you don't get with a live person? I think a lot. So unless you are like my psycholinguist friend who studies this, the psychology of language, a lot, a lot. You can lose body language, you can lose intonation of your voice, like right now you're nodding your head, and we have eye contact, and I can see that you're agreeing with me. We were texting back and forth, maybe you would leave out that affirmation that you're nodding. How do you do that in a text? Not, oh, I'm hearing you, so I'm pretty good at that, because our language pretty much is communication, and usually most therapists were pretty good at translating that to the written form. I mean, we figure out emojis pretty quick because we're emotion space, but other people out there are not so quick to learn this stuff. So I got curious when I was actually dating out there, and I got more curious with my clients too. My 30, 40, 50-something clients who are struggling in relationship, whether it's with a partner, potential partner, just the dating game, or even family, kids, daughters, sons, it can be a big struggle. So I know our audience is dying to know how to work out for you. Strangely, because I actually met somebody, and I never even paid for the service. I was just committed to doing it the free month, the one month of the match.com thing, and lo and behold, I met somebody, and turns out he's in technology, in the field of technology, so he loves to keep things like messaging and texting and so forth, but yeah, I met him there, and that was it. So the communication worked. Well, it worked because he's really, really good at it. So for the most part, he's quite good at it, and because he was honest, and he went that extra mile, you know, like he took days off to meet me consecutively. So do you still text each other a lot? We do. We text each other a lot, and he's in also a facility where he works where he cannot answer his personal phone or anything, so it's going to be email. We can email each other. We can email each other. We can't take a phone in there, but we can email. So yeah, it continues on, the messaging relationship. So with us, it works, but initially I had to figure out a lot of things. I mean, as much as I like language and communication, you know, I talked to my friend Dr. Amy Shaffer, who's a psycho linguist quite a bit, about psychology and language, and I learned things from her, but I didn't know, like, you know, that a period can be too final, say, when you're texting someone, so there's a lot of talk about leaving off the period because it can be... Well, the ellipsis is so overused. I mean, this ellipsis is leaving a lot of room for, you know, it's very vague. How do you figure that out, you know? And it's very overused. Smiley faces are overused. So just skip it. No, no period or comma? Skip the period and maybe figure out how to do something pictorial or with your language. How can I make this interesting for this person? And so that's where the control comes in, because in the past, you know, we meet people live, whether it's in a restaurant or at work or whatever, we have this mode of communication where we have eye contact, body language I can even smell, you know, you smell okay, you know, yeah, yeah, there's a lot, you know, and whether or not someone's leaning forward, and in that texting language, how do you do that? Yeah, that does so much. When you did that, you know, it just changes everything, right? Yeah, it does. Oh, she likes me. Yeah, absolutely. You don't get that in texting or even in... She's interesting. You don't get an email. You don't get that. Right. But usually in emails, that's a format where we tend to take more time. Typically, we may need... Yeah, you can work on it and massage it before you send it out. Right. But I think that's important to realize too, that especially in relationships, like dating relationships, people are massaging. They are...if they're paying attention, the good ones, they are paying attention to, okay, how much time do I let lapse before I get back to her? Or to him? Oh, so it's kind of like the old dating thing in that way. Maybe I should wait until Wednesday or Tuesday or something. Yeah, well, and a lot of guys blow up that way too. Right, so that become...you know, it came into my practice. So I'm actually... Right, yeah, I find that in my practice. You do too. Yeah. Oh, what I get in my practice all the time is, I got to show you what he wrote. Now, look at this conversation and then they give me like pages and pages. Oh, no, I get that too. Look at what he said. Do you read it? No. Do you have them read it? Can you give me a synopsis, please? You know, I mean, because you know, you don't want to take it the whole session, but sometimes I do read it if it's really impacting them. Because it seems really important to them. Yeah. Like I can't believe what he said. Read this. Yeah, I do. Sometimes I do. And then whole arguments happen through text. Yes. And the trouble with that is if you say things that are very hurtful, things you didn't mean, they're there forever. Yeah, absolutely, yeah. So when I was starting to date my boyfriend, sometimes I would just say, hey, look at me. You know, exclamation. But now we know each other well enough. We've been together long enough that I can see that if he's leaving out punctuation or emojis or whatever, okay, he's busy probably doing something for me or my kids typically. You know, it's not something anymore where I get anxious about it, but I used to. And my clients, I can tell that they're very anxious, you know, especially the ones at 30s, 40s, 50s. And I don't mean early 30s because that's kind of, there's a cutoff there. My own kids are late teens into their 20s and a stepdaughter who's 31 and they get it. They get this language. They're all very, very facile with it. It's the people in their late 30s I find and onward. They're like, what? I understand this. Can you, can you help me? I don't get it, you know? And so we actually practice sometimes in office, okay, how can I get a response from this woman? You know, how can I do that? And so an individual might say, hey, what are you doing Sunday night? I'd like to get together. And she'll say I'm busy. And then he'll text back, okay, oh, that doesn't work.  And now that's interesting. Is that honest? Is it honest? If you don't say, hey, I'm here. No, I think that's face saving.  Yeah, just a little practice. So, and I'll have... But there's a real person on the other side. Yeah, but I'll have just a brief one. And he'll say, well, she says that she's busy or she doesn't know. And I'll say, hey, why don't you ask her when she would like to get together? When is a good day? And you really want to spend some time with her. So you'll help, you'll help him propose a text. Just briefly, yeah.  Yeah, somebody write. Cyrano de Bruyne. Cyrano, right? Shakespeare. You know? And what's that line? It's like, speak for yourself so and so. Yeah. Yeah, with his writing poetry for the other one and all this stuff. Yeah. I think the deal is, is that some people do not glom onto this mode of communication. Yeah. And they need a little help. And that's helpful. You know, if you're a therapist that's taken time, and as a 40-something, I had to take time to really learn about it, to study, to learn, to be able to help people. I've communicated with my own kids via text ever since my oldest daughter was in college because she would not answer my calls. Right. So that was helpful. I get couples in where, actually, they're having Facebook dramas. You know, married adult couples that will post things about one another maybe when they're pissed. It just happened to me. Angry at one another. Yeah. Very, you know, embarrassing stuff about each other. Yeah. And how do you deal with that? And then family, see, and friends. And then they'll hate on the other partner because then now they knew. And that's just a big no-no. Right, right. I have a client who was just involved in a new relationship. She's in love. She went traveling. She met a guy. She's all excited about it. And then her mother, who lives thousands of miles away, contacted this guy who thought this guy would be perfect for her daughter. So she gives the guy her daughter's phone number and he sends her this long text saying, your mother gave me blah, blah, blah. This is who I am. Yada, yada, yada. And now the woman looks at it. What do I do? It's like, I'm involved with this guy and should I not reply? Should I tell him I'm involved? What if the thing I'm involved with now doesn't work? Should I save it as a backup? What should I say to the guy? Oh, my goodness. So completely triangulating in. Triangulating electronically. Electronically. Yeah, so big... When do I send a picture? Big family disasters have happened that way through social media. And also adult couples unfriending one another when they're angry. Let's hold it for after the break. Hi, I'm Donna Blanchard. I'm the host of Center Stage, which is on Wednesdays at 2 o'clock here on Think Tech. On Center Stage, I talk with artists about not only what they do and how they do it, but the meat of the conversation for me is why they do it. Why we go through this. A lot of us are not making our livings doing this. And a lot of us would do this with our last dying breath if we had that choice. And that's what I love to talk to people about. I hope you enjoy watching it. And I hope you get inspired because there's an artist inside G2. Join us on Center Stage at 2 o'clock on Wednesdays. Bye. Aloha. This is Reg Baker with Business in Hawaii. We're a show that broadcasts every Thursday at 2 o'clock. We would love to hear from you. And you can reach us in several different ways. We have a hotline that you can call in at<PHONE_NUMBER> or you can email us at ThinkTechHawaii.com or you can tweet us at ThinkTechHI. Looking forward to hearing from you and seeing you on our next show. Aloha. Welcome back. I am still Stephen Katz and this is still Melinda Timmins, licensed marriage and family therapist. So nice to have somebody in the same business. So you were saying something about a family where there was some issue about somebody got angry? More than one family where there would be a couple and maybe even married couples that will unfriend each other on Facebook or other family members, maybe a child or a sister and then it's public. So when you unfriend somebody, the person knows it. The person knows. It's like a slap in the face. Yes, yes. And it's in this age of technology it's very painful even to people and maybe you don't signify that to the rest of your family or your friend group but that individual knows and then maybe they retaliate. Yeah. And then maybe there is nasty things said or even a picture that has some nuances of negativity. So I, this is part of therapy now.  Is that a guy's arm? Whose arm is that? Is that his arm? That's not his arm. He's got a ring. Yeah. Really? What's the ring? Yeah. And then I remember when my daughter was a little younger she was seeing somebody online. So they're messaging? Pretty much. Pretty much. Yeah. And I really had trouble with that because she would talk about it as if they were dating and when she, they broke up she was distraught. And I really had a hard time being empathetic. It's like you've never spent a minute with this guy in the presence of this other person. You've never touched him. What are you so upset about?  Yeah. Well, in one way I see that, you know, historically there were huge love relationships. They were just letters back and forth if you think, you know, 100 years ago or whatever and beyond. And there's the notion of picture brides coming here to Hawaii. That was more probably functional as opposed to a love relationship. But there were love letter relationships. They were a lot slower. A lot slower. And I think people fell in love via the word, the written word. But if you think about it, what we know about today oxytocin, which is the brain chemical we all emit during physical contact. So where is that? So if you're, say, Oh, so the oxytocin doesn't happen from something you're reading? No. Yeah.  So, okay, how does that work with these long distance texts, not just texting, but online relationships? I imagine they're probably shocked at times. You know, if they finally get together physically and there's no, like, chemistry. Yeah. You know. They send pictures, so... I think it's the same. Can we just, like, emit those pheromones, like, across the wires or the internet? Wow. You can figure that one out.  We just forget about, like, dating altogether. We can just get online and go for it. Very safe sex. Yeah, safe, safe, safe, safe sex. So the other subject that I was curious about was you work with kids. Kids. Kids. Absolutely. Foreign up. And you mentioned something about tantrums. Yeah. I mean, I think tantrums are relevant, whether they're four years old or 40 or 60. It's simply... So grown-ups can have tantrums. Absolutely. Frustration, anger, feeling out of control. And then it can come out in behavior. It looks a little different, hopefully, with grown-ups and children. Though sometimes not, if we think of someone really losing it and maybe they hit a wall or maybe they start yelling if they're an adult, right? Right. Sure, I have clients who punch walls. They're out of control, right? Yeah. They're feeling out of control and they want some control. They're essentially seeking attention. And if it's not dangerous, let's say a typical relationship scenario with an adult might be... maybe the partner is starting to slam doors or cabinets, or they're huffing or something and they're walking out, very what we would call passive-aggressive behavior, right? Not so passive. It's aggressive. It's aggressive. Yeah. But it's not coming out and actually having... They're not hitting the other person. Right, or having the conversation, loudly, say. Okay. But they're doing all of these other things. Right. I would recommend, just like I would with a four-year-old to the parents, that you, hey, when you're done with that, let me know. But that can enrage, especially if it's an adult you're talking to. Right. It's like, don't talk to me like that. You have... Don't tell me to go to the other room. I'm not a three-year-old. Don't, you know. But if you engage with them, does it not perpetuate the behavior? Right, so how do you get out of it? I mean, I typically... If it's an adult, I typically recommend that they go ahead and leave the space. And that's if they're the quiet partner, the one that's not having the fit, the temper tantrum. Right, we call the temperate. The temperate, yeah. The intense. Yeah, yeah. So I typically recommend they go ahead and leave the space. Right, so I work with a couple like that. Yeah. And the temperate needs to take a break. So he says, I need to take a break. I'm going to go take a walk around the block. I'll be back in a half an hour. She says, no, you can't take a break. You can't leave. If you want, you can go sit in the other room for a while, but you can't leave the house. Control. Because for her, maybe she's got issues of abandonment. So leaving the house is for him, is like leaving her forever. So that's about therapy and about negotiating, right? Well, she doesn't see it that way. She says, if you want to be with me, you can't do that. And at the same time, her behavior is abusive to him. Right. Yeah. And she can't help it. Right?  Right? Very kind of borderline. And how, you know, and if you would blame her, you know, if you're the therapist in session and you turn around and say, how do you think it makes him feel when you yell at him? Oh, so you're blaming me. It's my fault. Right? Yeah. I mean, he wouldn't answer the phone. Well, let's not get away from the subject. It's his problem. Why wouldn't he answer the phone? Well, if there's traits of personality disorder, they're typically not going to help you. You're telling me I have personality disorder? No, I'm not. I'm talking to Steve right now. I would never say that to a client. I wouldn't go there with a client. So what do you do with a client? Yeah. So I have this couple in my office. Yeah. Yeah. I wouldn't necessarily bring up borderline traits or personality disorder traits. I would negotiate what could feel comfortable to both of them to take a break and then also educate them about the fact that for most of us, we're going to feel like our heart is going to beat faster. We're going to have all kinds of biological symptoms and feel really uncomfortable if our partner is yelling and having a tantrum. Right. Right. But you can't tell her she's having a tantrum because she'll get really defensive. Not in the initial. You know, that comes from a lot of insight and relationship building, rapport building. And maybe eventually we can actually call it what it is. And I think that's typically an aha moment if someone is capable of insight. If they know that they're having a tantrum, then they, ah, okay. You know, that can be helpful. Then you can teach them skills. And those are the best clients of all to work with. The ones that are exciting that can actually, you know, turn a corner if they can develop some insight around that. Takes a long time. Yeah, it can. Yeah. And then the poor temperate. If they can hang in there long enough. Yeah, and I always wonder why are they there? That fascinates. Typically when it's got to that point. It's not like she suddenly got that way. Codependency. I mean, to me, yeah. Yeah. So what does the calm one get out of it? Needed. Feeling needed. Typically maybe they can. Right. Because she can't stand it if he leaves her. Care for that person maybe they'll get better. They'll change. Maybe they'll have a turn. Once in a while it happens. It's very important for that person to feel needed. Yeah, I think so. She needs me to be here even though she's abusive or vice versa. And I am talking about psychologically abusive. I never recommend that anyone physically stay in. But I also think it's important that people that are experiencing those kind of tantrums and their relationship be allowed to take leave of that. You know? Right. Even for an hour or two, you know, like, wow, this is not cool for me. It's not comfortable for me. Yeah.  Oh, sure. That's how they learned it. Yeah, totally. And part of the learning process is saying, hey, I am not comfortable with that, you know, mom, I'm going to come back later. Don't leave. You can't leave.  Okay? Yeah, this is a really hard conversation, so I'm going to let me know when you're feeling better and then we can talk. But you always said that and you never come back and we never get to talk about it. I always come back, mom. I'll always come back for you. So a lot of good therapy is good language. Teaching people and coaching people with good language. Yeah, and I see what you're doing is you're trying to create trust. Mm-hmm. And that's a big deal. Yeah, it is. Yeah. Yeah.  Absolutely. Yeah. Yeah. And that's a question I ask. I mean, that's one of my more solution-focused questions. Right. So what's kept you in for this long, you know? Right.  Yeah, I get all kinds of responses and with really great couples that are really sometimes they are very touching, like one of my couples says, you know, she's the only person that I could be with for 24 hours and not get bored. Right. I could be on the desert island and be fine for days on it, weeks on in with this person. I will not get bored. And that's cool to hear. So they like the drama. Well, I mean, I think they're hanging in because they're that stimulated by one another intellectually and work on other things. Which brings me to another question. The whole is there such a thing? You know, people say that we're soulmates. We were meant to be together. This is the only person for me. What do you think? Me. I don't know about that. I mean, I think there could be, for example, I'm very straight person, but I have a couple of friends that I consider, you know, girlfriends that I consider soulmates. I'm an only child that always be my kind of my heart sisters. Is that important?  Yeah. Is that something that you always ask your clients like where they are and the sibling I want to know stuff. I want to know that stuff. How does that impact you? Like being an only child? Mostly, you know, out here in Hawaii kind of raising my family. My closest girlfriends became my sisters, my children's aunties and still are today. Ah, that's wonderful. I think women do that excuse me for, you know, generalizing. Yes. Women, the girlfriend thing is something I've always been jealous of as a guy that it's really hard for guys to be that close. That close, yeah. And maintain it despite maybe continence separating you or whatever. I once mentioned that to a woman and she said, duh, like you know any men that you know. But you know, these don't fit. You want them? Gesturing, one of my kids over there, one of my closest friends, one of those soulmates, you know, who's her godmom, her elected godmom, not a Christian godmom, but someone she said, okay, that's the person I want to take care of me when you're not around. Goes and fetches her from college because my daughter, my youngest daughter is in college on the mainland and she'll fetch her for Thanksgiving. She'll go up to her if she's having a bad semester or whatever. I mean, you can't replace that and I don't have sisters.  The time has flown by and thank you, Melinda Timmins. Thank you for having me. Have a great practice and I hope you join us again sometime. Yeah. Bye-bye.


You're watching News Made Easy. I'm Anindya Chakravarty. Every single day, 811 million people in the world go to bed on an empty stomach. That's more than 10% of the world's population. Do they really need to go hungry? Is it inevitable? And the reason why many amongst us believe that there's no way out of it is because we are driven by two big myths. Myth number one is that the world's population is huge. It's about 7.9 billion people. It's so big that it's not possible to feed so many people. And on top of that, we don't produce enough.  And even if we want to feed them, we'll need to bring about massive reforms in the agricultural space. You hear that being said all the time by people who want to push GM foods and also people who want to push agricultural reforms like we heard in India recently. But both of these are actually myths. And the reality is that there are enough resources in this world for the entire world's population. Everyone, there are enough resources. And I'm going to start with one particular myth. There is a myth that the world is too small to sustain so many people. There's not even enough living space. Let's take the idea of living space. Actually, there's a lot on this planet for everyone to have a comfortable home. But let me just take Delhi. Delhi's population density is approximately about 12,600 people per square kilometer. Of course, that's a very high density of population. And let's assume that a decent city population would be about 5,000 people per square kilometer. If that were the average in the world, the entire world's population would fit into half of India. Half of India's area could accommodate the entire world's population if it only consisted of cities. With about 5,000 square people per square kilometer. Remember that I'm talking about half of India. So think of the entire world. There is enough place for the world, our planet to sustain a large number of people. Much larger than what we have right now. Okay, that's about space on the world. But ultimately, I'm talking about hunger. Is there enough food on this planet to feed people? Are we producing enough? I'm not even talking about potential. Are we producing enough right now? And the average person thinks no, we aren't. That is why people go hungry because there's scarcity of food. Well, let's just look at how much human beings actually need per day. And the average is about 2250 calories, 2,000 for women and about 2,500 for men. These vary from culture to culture, place to place. I'm just talking about a global average which most people agree on. And for a balanced diet, what is required? You need carbohydrates, which I'm representing with some slices of bread here. It can be anything. It can be rice, roti, bajra, roti, anything. Noodles. You need carbohydrates. You need proteins. It could be animal protein including eggs, legumes, milk, right? So, you need proteins, significant amount. And you need fats. Your body requires fats.  But poor people who don't have enough require it as a calorific intake. And then you need fruits and vegetables for various other things. Vitamins, roughage and various nutrients which are absent in other things. Fruits and vegetables provide us with them. Now, let's look at what I'm going to do is I'm going to take the total global production of these items. I'm going to average them out. And I'm going to divide it by the world's population to see that per person what is the daily availability of these things. So, let's start with cereals. If we take the cereals that are tracked by the FAO, right? And you'll find that on an average per person there is about 600 grams of dry cereal available in this world per person. And I'm talking about 600 grams. The actual availability is close to 1 kilo. I'm removing a certain amount about 40% or more. I'm 40 odd percent. I'm removing from it saying that this is used for other purposes. For instance, for livestock, right? And various other things. So, just cereal production, grain production. After taking out other uses about 600 grams per day is available per person. Milk on an average 320 milliliters of milk is available per person. That is close to two small glasses of milk per day. Meat about 120 grams.  So, it's very close to what you would give to people as guests when you're calling them for dinner. So, that's the availability of meat. Vegetables approximately. And this ranges from various things. The biggest production is of tomatoes. Then there are onions. Then there are potatoes.  On an average, availability is about 700 grams per person in this world. Fruits about 300 grams per person. Most affluent people in India don't eat that much, right? Oils and fats about 30 to 35 grams of oils and fats. I'm taking the lower number is available. I've just taken edible oils plus butter. There are various other kinds of fats which are used for cooking. 30 grams per person on an average is available. What does that translate into when we convert them into energy or calories which is required to stop malnutrition and hunger? Well, from cereals alone, because this is dry cereal. When you cook it, it becomes three times the amount. Cereals alone, the calories required that you can get is between 2,000 to 2,400 calories. That is almost the total amount more than the total amount that is required for any person. In fact, cereals alone can do that. Other than that, milk provides about 170. Meat can provide about 350. Vegetables 450. Fruits 150. Oils and fats about 200, 215 calories total. It's between 3,300 to about 3,735 odd calories can be provided to each person on this earth right now given the level of production that we have. The reason we don't have that is because there is huge food wastage especially in the developed world that people eat much, much more than they require to whereas in the poor countries, people don't get to eat. Whatever we produce as of now, forget about any reform, any technological advancement is enough to feed 1.5 times the world's population today. So that tells you that it is inequality which keeps people hungry, not high population, not low production, it is inequality which sends 1 in 10 person to bed every day on an empty stomach. That's the show today. Keep watching News Click. Like us, subscribe to our channel and do share this video.