from the shop at nagulat na nga ako pagpaso ko dito ngayon walang tao and then I realize it was a holiday, not just kidding. I did remember it was a holiday. Usually we're open on holidays but today we're close. The way our holiday schedule works is that we ask our staff who wants to work on a holiday and they get bonus pay. So we pay extra. I mean by law, you're required to pay extra if an employee works on a holiday or an arrest day or a combination of that. But we have a set fee. Para nakaset na yung how much you'll earn if you work on a holiday which is much higher than the legally mandated amount. So there's an incentive for people to work on holidays. Since it is set though, it's unfair to people who are earning more. Unfair in the sense that relatively they're not getting as much as somebody who's earning less than them. The amount regardless of what you're making is much higher than the legally required rate. But your legally required rate kasi percentage yun, ito, fixed amount. But that's also intentional or at least I thought that was okay since it incentivizes the junior staff to come in. Just a bit of behind the scenes of hard risk regard, there is a lot of, aside from the hardware, aside from the customer facing things that you know we have to get right, like making sure that the things that we install are compatible, the recommendations we make make sense or what the customer needs. There is a lot of HR stuff which is such a bore.  We have 24 viewers. What are you guys doing a week at 11am on a Monday holiday? Stop, gamer zone. Oh, maaga. I came in today because I missed doing live from the shop. Actually, SkyJoke of our live from the shop. It's whenever walang pasok because I find it difficult even to shoot, like I shoot a lot in the shop. But when customers come in, it's very difficult for me to focus on the camera especially because I work without the script. The most is an outline and I'm talking to the camera and it's a little, di naman ako, I'm not used to having so many people. In fact, I'm not even used to people shooting me, like even just our staff. They have a camera in my face and stuff na ilang ako, na co-conscious ako. So, especially for live from the shop, I try to do it on a holiday, more on that after the break and more on the announcement you want to hear after the break. Stop, Anton. Stop, Rafael Angelou. I don't know if you mean work, work, work for you. I hope not. I hope you're in a holiday. Work, work, work for me. Yes. Work never ends. It's kind of annoying actually. Like, I just want to stop, Praveen Jan. After the short break. Sawa ka na ba sa unactivated windows mo? Well, lucky you! Pinakabago mula sa CDKoffer.com. Windows 10 and Windows 11, activation pose. Legit, safe, and pinakamura. Madalilaw morder. Hanapin ang windows version na gusto mo. Piliin ang preferred plate and bento. Wala pang 5 minutes na CDKana para sa windows mo. Maraming na kaming na tulungan. Date, 7-D purchase ako. But now, I've found a love of my life. Date, ing-resin walang purchase ang life ko. But now, I'm a world-class Zuba instructor. So, web developer ako and content creator for a YouTube channel. And ngayon, ganun pa rin ako pero activated na yung windows ko. Kaya ako naghanap ka ng legit, mura, at original software. Check out CDKoffer.com. Check out CDKoffer.com. Check out CDKoffer.com. Check out CDKoffer.com. It is true and... Sorry, I'm just going through the Gcash number, our shop number. I do miss... Since we do incentivize people to come in on a holiday, it's been very... Sobrang madala sa lang yung opportunities for me to be alone in the shop and do life from the shop. I get a little annoyed when I come to the shop and there's no space for me. Actually, it's been like that in all of our shops because our shops are always outgrowing our shops so quickly. When we moved here to Chidurosa, we thought, wow, it's such a big space. And it's even cheaper per square meter than our old giho spot. So that's why we could afford it. It's bigger and cheaper per square meter. I thought we wouldn't outgrow it. But we've outgrown it so quickly. And whenever I'm in the shop, there's no space for me. Like there's no desk, there's no... So palagay ko... Palagay ko kinaka pa when I get to the shop. Like just this... Just like our test bench, I told Russ, you know, I need a computer to stream later. I mean, tomorrow, so I texted him yesterday. And then he's like, sir, nabura ko na yung usual... We had an old drive that we just used to jump around wherever. And so we had a standard drive. Thank you for pointing that out. Ay, Renan. Okay, okay. Sorry. Thanks for pointing that out. I was so happy pa naman. It was so easy to... It was so easy to do droid cam. But then how do we... Bangit. Okay, well... Ay, that should still have it.  So what was I rambling on about? Yeah, okay. So the hours... I had a user account in our usual windows which was on a SSD drive that we were using to jump around. Like you need to test it in a computer or you need it for some other thing that drive would just jump around. But Russ recently wiped everything. So na wala yung user account ko na yun on that windows. And then it's been so long since I've been alone in the shop. Nakalimutan ko. I thought I had to jumpstart the MOBO which is how we used to do it back in the day when it was just like really the naked motherboard. So I was getting a screwdriver and I was sticking it wherever. Just pala, na realize ko may power button na pala since they did, it is connected to the case. A case, Cooler Master gave us this case couple of months ago. It's very good for us because the test bench set up so we can quickly swap out parts for testing and things like that. Yeah, so just like it's been so long since I've been at the shop by myself that I don't quite know where things are anymore. I do feel sad sometimes when I come in wala ako sa reeling space just to like so it's easier for me to get up to speed more quickly. Okay, we're gonna be talking a bit more about well, we're just gonna take a look a bit about the test bench then we're gonna have the announcement but let's put me, put the primary on the ZVE10. And you notice I do feel like a legit YouTuber now because we finally have, you know how those YouTubers have the silver plaque in the background? So this is a really janky setup actually. We have this guy set up there on the closet with all of our other stuff but I thought for the live stream and you know I came in, I came in a few weeks ago and yeah, I'm holding it like ano. I came in a few weeks ago, sorry a few days ago just to pick up something from the shop so I'm entering through this and I'm like this whole space is completely different so they kept the central table before used to be parallel to the wall basically but not everybody is perpendicular so they're looking onto the customer as they come in. Russell used to be here that's been cleared out. This water cooler has been the bane of our existence because it was in the corner there before and you kept seeing it in our videos when we would shoot videos. This dual monitor setup of Russ is also different so he has this one on a horizontal sorry on a vertical using a north bayu mount. I love north bayu actually I'm using one right now for my own personal setup have been using it for a long time. Russ actually does need a vertical mounted monitor I'll go around too so you can appreciate the setup. So you have the usual horizontal here and then he has a dual setup here because he's the one who handles our communications on certain days so he's the one who answers via Facebook and so that's super useful if you have a vertical monitor for that. I do have one as well because I have to communicate to everybody at the team as well as communicating with customers and there we go this is the very controversial but talk about it later this is 7950X3D and the very controversial X670E ROG crosshair extreme we'll talk about that in a little bit but I wanted to get to the big announcement first and say hi to the chat I don't know what you guys are doing up at 11am 11am on a Monday holiday I'll reply to your email later Anton actually thank you for emailing I was actually going to reach out but it's just been I mean it's not important at all it's not priority just some car stuff alright hang on let me go through the chat we'll get to the announcement shortly sup Revenjan sup Domer from Facebook hello Adrian from YouTube happy labour day liya magnayin it's even better in a way we'll get to that I wish I could see stickers I'm super interested now in what the emoji of cat orange whistling looks like I'm gonna have to look it up later sup Raphael James enjoy your holiday why not liya magnayin let's get it in first let's get in your custom order first and then we'll see so that is the downside so I'm going to run no audio now yes thank you I read on Matthew so that's the downside if I switch with you I mean I switch to the other camera oh lapit na Saturdays very close but even better even better than a labour day sale announcement thank you Ian from YouTube to be honest if you watched the live stream I did Saturday it's really a little bit like we slowed down just this April on content that was specifically addressed for beginners we do want to get back on that horse we just need to take a little time to to be honest so many things at my plate it was hard to come up with stuff but parang I'm thinking of new video ideas actually I want to do a video and like my lawyer friends probably wouldn't advise me to do this and my wife was also a lawyer was actually also against the idea I want to do a video where it explains where to download videos like tv shows and things like that where you can download them if like what they mean so you're looking at the Mandalorian S302 and there's a whole bunch of suffixes after that X265 web web web rip Megusta and things like that what do all of those things mean so parang for me if you're a beginner trying to find you just want to watch tv shows which are not available here or you know they're available but you have to pay and so that's the whole thing don't encourage piracy but I think as an academic purpose how to learn BitTorrent that would be the easiest way to appreciate the technology because BitTorrent is quite amazing actually even on the internet speeds that we had way back when so barang bagal compared to now ang galing ng technology ng BitTorrent to fracture the files and it's not even P2P so it's not peer-to-peer person-to-person it's completely decentralized since it can't be taken down like the previous DimeWire or Napster so yun nga parang habi been thinking about this topic a little bit in my head but basically there are two challenges there one where do you find it's super easy to download BitTorrent and super easy to get the client to choose a client that you know it's relatively secure and easy to use but the two challenges are one figuring out actually where to download the torrents whatever you want like the movies or the tv shows and also two what the heck do those files mean like which files to choose from so obviously there are some like well hardware sugar doesn't promote piracy but as an academic exercise and I will use try to use files that I actually have access to so let's say if you have I mean for legally you are actually allowed to own copies of the media that you have legal access to so for example if it's broadcast tv and you're watching for it for your personal use that's fine you had a legal right to watch the show it came over broadcast tv you recorded it for your personal use that's fine so for example if I had a legal right to a streaming service for example I have Amazon Prime which I do actually long story why I have Amazon Prime but anyway we'll do that later I can mention it maybe in the video so I do have a legal right to have copies of the shows that I could get access to on Amazon Prime so for example Mrs. Maisel is the show I need to finish on Amazon Prime if I get a copy if I download a copy of Mrs. Maisel I'm probably within my rights to do so because I am paying for the streaming service so it's very much akin to like me just getting a copy of the thing that I already have legal rights to so that's probably how I would do that video but you know talking about legal stuff and fun and you just want to get into the nitty gritty of like what's a good place to what's a good place to find what's a good place to find tv episodes and movies and things like that media like that so that's one of the things that I'm thinking of doing maybe this month or something I don't know Provinciano might be like a whole hard drive but that's also an interesting actually question like where to find um local tv shows and I have I'd have to research that I haven't come across like a site or repository that had a consistently good selection of local shows sub Kyle thank you for keeping us on in the background um I don't know what the 1200 F is now like the pricing but I've been seeing prices from our suppliers kasi one of the guys in the shop was like sir let's also stock 12th gen but actually the prices between 13th gen and 12th gen at that at that tier ha brand new from the suppliers parang konti lang kasi differences so parang I couldn't when will I couldn't the value proposition wasn't there for me I don't know kung nagbago na yung prices or if you can get them like from people who already bought it before then they had to kind of bring down the price so it's probably okay if we can get it at a decent price sub luigi sub lariboon the AS500 plus no um still the same although we just recently got it back in stock kasi it was out of stock for a while if every subscriber gave one peso that would be pretty good like monthly then I could like heck I'd quit the shop and then I know to be honest the shop is really like it's like a lost leader at this point you're just like pouring money into it hoping that you know you're in a tailspin you're just kind of like hoping hoping it'll like kind of stabilize and it kind of shoot up but you know it is retail it takes a long time to get traction in retail so we're staying the course we're keeping the faith but sometimes I do wish like I had extra money that the shop generated more money because basically everything the month the shop earns it it just goes back into the shop it doesn't go to me then you know there's a lot of overhead the rent employees buying the hardware you know buying the stock super expensive so we're still at a loss for hardware sugar but hopefully we're kind of arresting the downward trend and it will slowly make our way up because it is retail um and actually that's a little bit of what of the announcement that I want to talk about later which I maybe should maybe should talk about soon iCruz difficult actually to find I mean I've used my monitor arm 27 inches so not particularly heavy I mean it's a bit bulkier compared to let's say like 24 inch or even like a 19 inch which are the sort of standard sizes for a secondary usually the secondary is smaller than 27 inch because most people have the primary have the 27 inch as a primary um yeah but it is a bit difficult to find an arm and you know you want to be sure that that arm will hold right because it has your monitor so I feel you I agree stop Miguel stop Ochi um yes quite significant quite significant discount actually I'll I'll go into the details I don't know fans if they're not working and you're plugging them in correctly you're kind of pretty much out of options as long as you know that the port or the hub that you're plugging it into works there's not much to do with a fan that's how many means it's broken um because it's hard to replace the innards like if it's a bearing inside or something so that's pretty much if you if the wire somehow got cut you might be able to splice it back but yun nga parang it's relatively parang di naman ganoon ka um ang hal yung ganoon yung fans stop Marquie stop Marie ah I hastened to add like um the video that we would do about downloading tv shows is purely for academic purposes and for the exploration for it illustrates just how great the technology bit bit torrent is oh no, we're gonna teach people to do it. I hate those videos that aren't really very helpful kasi they're like oh this is great and it doesn't tell you how to do it. So if you're just trying to get it a bit torrent and you're wondering what the heck is all of this, parang it would be very helpful if you yeah if the video goes into like where how do you download the software how and then once you have the software you need to find sites where you can find the video files from. So we're going to go into that. You show disclaimer na this is for academic purposes, this is for education purposes because bit torrent does have educational uses. There are a lot of files that you can access through bit torrent that are copyright free that don't have the illegal entanglement that are associated with most of the files that you get on bit torrent but just because something can be used illegally doesn't mean that you can't talk about it and that's one of the things I find annoying is like when there's a chilling effect like oh I don't want to touch the topic because people might get the wrong idea or might attract the wrong attention but the lot the topic is legitimate I mean bit torrent is a it's such an old technology actually but it works so well you know I remember back in the day on like dial-ups palang wala pang mga fiber and stuff bit torrent was quite awesome. Sabi nyo I should buy a GPU na pinakamanda ganda na I can afford I agree probably the one who said who gave that advice old CPU AM3 is it okay to get high highest end GPU pero CPU ko AM3 lang wala bang masama no as I mentioned you can have a super fast GPU and pair it with a super fast with a super slow CPU there will be no damage kite vice versa so sabrambagan na GPU one will not damage the other for gaming you do want a fast GPU yunya it's not ideal may bottleneck but for gaming you only have the budget to upgrade one component just get the best GPU that you can at the budget point that you have yunya hindi talaga siya ideal situation so kalimutan man ang bottleneck I mean you might lose 10% I mean 10% on a bot with bottlenecks I think quite high already I mean yunya a lot of people get fixated over bottleneck because it's a way for techy people to feel like they know something like oh go in yan kasi bottleneck bottleneck but realistically real world scenarios the best way to improve your gaming would be to get a better GPU yes you might have a performance hit but just a very slight performance hit relative to the performance gains that you get with getting a better GPU in the ideal world you could upgrade your CPU also but yunya we're dealing with limitations the thing about bottleneck is it's in the ideal world yung pinaka mag pinaka efficient but there are always inefficiencies in the real world just on the level of computers not just even a GPU and CPU but the wattage that you're see that your PSU point to the PSU that your PSU draws from the outlet is larger than the wattage it can provide because there is an inefficiency hindi siya 100% if you're pulling 600 watts from your wall outlet ano yung na bibigay sayo is to the computer so only let's say 520 watts or something because there is some energy loss to heat and probably not light but yeah heat would be the main source of the inefficiency or the heat is the inefficiency is expressed as heat so daming stuff that's inefficient about the computer bottleneck is just one of those things that you can probably live with but has become overhyped yes in an ideal system walang bottleneck or very slight lang yung bottleneck but yunga we're dealing with real world limitations I saw a great review from Digital Foundry yes you know this is the problem when I go on live stream like I have a topic at mind and I just get derailed um okay 24 minutes I don't need to play the adagit so just going back quick quite quickly to inefficiencies in general I had um there's a good review of Star Wars Jedi survivor kaka alabas lang na game pero everybody hates it for PC kasi so brang inefficient niya kahit kaka 40 90 ka na 3900 K or 12900 K bonk bonker specs nags a stutter pa rin siya whether it's from the shader loading or it's just really unoptimized for the PC and it's it's so poorly optimized it's not even taking advantage of the GPU you GPU utilization rate niya it's like at 30 35% and you're like I bought a frickin 40 90 I wish I could show a 40 90 but we don't have any on hand at the moment although we do have a 40 70 over there let's talk about that a bit I bought you know I'm thinking I bought a 40 90 I should be able to play any darn game on the planet and it should be like 120 FPS at 2k monlang I mean the map para or kite 4k 4k 80 FPS 100 FPS it's a frickin 40 90 but this game Star Wars Jedi survivor which I actually want to play but I'm gonna wait for it on discount because I bought the original is it's that's part two this is there was part one couple of years ago I bought it at full price and I felt like a fool because I like a year couple like you know December December comes around there's not a discount a month so I can wait for a survivor to go and discount or free on epic games because epic games does that quite a lot thank you epic games so the review of digital foundry was like regard and I even commented I very early comment on YouTube videos but I commented on that one he has a statement around the seven minute 14 second mark na hardware any kind of hardware rationally does not mean that you can run automatically mean that you can run X game at X resolution at X speed so undamming variables I get super um it's a little frustrating when customers come to us and I want to play this game at this spec at this speed at this rest what do I need and you have to kind of explain that you know we're gonna recommend something but indisha automatically um that you know that you can expect that um it's kind of like unless we actually played the game on those specs and you know there are so many permutations of possible computer hardware it would be very difficult for us to um to actually do that then we really can't 100% guarantee that you can get those specs and yung future proofing is a payon that really gets me like I want a bit future proof are you bumleg kangana for I mean you can't get any more future proof than a 4090 right for gaming but then this game comes around which was developed for console thanks so much console guys they it was terrible PC port and it's utilizing 30% of a 4090 you have the hardware your hardware wants to run but the code just doesn't let it run or utilize it efficiently so yeah yung bottleneck future proofing I want to play this game at these settings what do I need all of those questions are quite quite tricky um it's not a simple yes or no um like okay for sure like you get this for sure um although yung even in the digital foundry reviewed they're like well it's you know it's a 4090 it's ridiculous that it can't even pump it out at these refresh rates but just having like an absolute thing that this setup is 100% future proof all the time hindi yung kasalan ng hardware software plays a big big rule in determining how well your hardware runs that particular piece of software we're reviewing now the a750 from intel thank you to our thank you to our long time customer who custom ordered it from us and then we uh he allowed us he actually offered that hey do you want to review it and of course walang hiya yung like yung staff namin walang hiya talaga i'm i'm gonna say it like i'm their boss i don't know where they get it from they don't get it from me but um the the customer was like hey do you want to you know kayo na magbukas and do you want to use it for a video like benchmark it it's our staff jumped on it i wasn't monitoring that conversation i only saw it a few days later they were like hell yes thank you like walang hiya hiya talaga although i mean this customer to be honest has been buying from us for such a long time we're in constant communication with him in a way uh we're friends like i visited him at his house like literally this this was not like in a metro manila location like way outside of metro manila um so in a way we're friends um and some people might be turned off by that familiarity but we really yeah we approach this job this whole shop like as enthusiasts first and foremost like we really like computer hardware and we're just kind of geeking out and if you get i mean a lot of a lot of people in the stream uh know this because uh we you know they come in and we treat them like friends it's like first name basis and um it's very unprofessional in that sense but in another sense that's the kind of shop that we want to have that you want to it's like cheers if you watch the old 80s series cheers and then um the opening song is na you know someone a place where everyone knows your name um it's kind of like that it's kind of like we're a bar but without the alcohol although it's another thing i want to bring up with this if the staff if you go around um if you go around the shop you notice a lot of alcohol bottles for for for instance okay let me okay uh oh wait officially the you know has gone off the rails na that's like uh what are we doing oh wait wait it's cinematic cinema and then i have to okay wait now wait what setting did i have it on before that wasn't it but anyway you know how much alcohol bottles you have here all right so so these are empty jars which i think had alcohol in them before but okay oh here here thank you don't papa for sponsoring our was that the 60k sub video that was a super fun video to do i reacted to bean comments while drinking don't papa so in real time at least in real time during the video you can see me getting a bit plastered i mean you know don't papa i had not eaten that was actually on my birthday um two years ago i think and yeah that was a super fun video to make uh i don't know if i could make it anymore because you know people are so it's sensitive now on youtube and if you've been following us for like the past month you know it's a post na ano anyway um pretty sure that's alcohol yes there are a lot oh here here i know gerald's table like like this is not the box when i lift it there is a bottle inside here yeah so and then like every every table has these things it's like it's like they're just waiting for the it's just waiting for the shop time to end like the work time to end so they can open their mugs and start drinking so you know as a as the proprietor it's not very um um this is not very like if you were kind of a stick in the mud kind of like very proper kind of person and you come into the shop you're like what the hell are all of these hard liquor remnants um and i have been trying to like once a month i i we do hang out in the shop like just literally hang out we have inuman and stuff like me just me and the and the staff so but yunya i i don't know um yeah coffee laced with something so yunya but i have been thinking that maybe standards have become a bit loose but at the same time yunya we don't have a pantry na private na you know we could store everything there um so i'm kind of on the fence but since rocky the programmer is here in chat i do want to mention that if there are any kids watching please close your eyes um so somebody from the staff likes to scatter these easter eggs around the shop and well that's good for office morale like if i were a customer i might be a little like so if i were a female customer and like if i had kids over and stuff so yeah so you know those things i don't know if i need to tighten up on that and i also noticed like when yunya we're very comfortable with some customers um even if you just come in and a lot of customers like that but you know sometimes like um swear words are used very casually i i i don't know why i'm sounding sounding like a school marm or something but maybe we should i hear you luigi i hear you that's actually not a good i mean the thing i just showed it's not a good surge protector because when the pressure builds up you need to release the surge okay enough with the green jokes so um i like i sometimes like yunya i'm on the fence about it because i do like this very relaxed atmosphere but if we if um if certain customers do come in they might be offended um with the generous amount of profanity that sometimes gets used um in the shop um and it's like yeah the the text could be talking to each other but yunya the problem is it's it's just like this one big room so customers can hear it and it's not offensive in the sense that the language used between people is a very jocular kind of um friendly language but at the same time if you're an outsider coming to the space it might be um off-putting or um i mean you know i went to an all-guy school okay my entire life so i went i went to the same school all my life um grade school and high school at that time were all guys and in college um thank you jesus it became coed and i i the thank you jesus is deliberate uh in in high school when we were contemplating college we would describe it as the land of milk and honey which if you're familiar that's a reference to the old testament and you can kind of see the education where i came i was brought up in that when we would talk about the possibility of like even having a female seatmate yunya it's like a coed environment it would be you know we would talk about it like the land of milk and honey um reference to the old testament not to say that wow this is like super off the rails like i loved how just this i haven't like 35 minutes in i haven't even done the i haven't done the announcement yet i haven't gone around the shop yet except to comment on like the alcohol stuff um laced around the the shop um but sorry just one last about the bible actually it's a very central book especially the old testament if you read um the book of songs some of the songs i mean the book of songs talk about like how the writer is a female point of view and she has a lover and the lover is like a stag like a deer he's muscular the way they you know the the difference of david and is basically is harem i don't know if i can say that some religious viewers might get offended but the old testament in particular is very sensual um which doesn't get translated now when we talk about it like the priests when they talk about it in church and things like that um i'm not going to go super into depth about that but just just to kind of um give background that our use of land of milk and honey for the coed environment is very much in keeping with the the language of the old testament i mean this is the this is the series of books where people are obsessed with having enough descendants to your descendants will be more numerous than the sand in the sea or the stars in the sky how do you think you get those many descendants guys it's not by being celibate okay um so our to be fair to our high school selves our description of a coed environment as a land of milk and honey i think the patriarchs of the old testament would smile at that and then cough us on the head um yes it it is a bit of a tangent but um i do miss this see i can't like i would be kind of bashful to talk about this um in front of like costaverse and things like that um but since i'm alone at the shop here we are live from the shop sige um yeah yeah we'll have bible quotes now but the bible quotes will be having or not the yung tipong i am the way the truth in the life and you know i am uh uh and all of that other stuff um but it'll be old testament stuff like um although yeah to be honest one of my favorite bible quotes is from oh man i can't remember it's from the if it's from the old testament or the new uh but you know the seriously joking aside one of my favorite bible quotes it's not one of the famous bible quotes and to be um i'm tired aren't you tired of just always saying john 316 or whatever i mean it's always about redemption and whatnot but one of my favorite bible quotes i can't even remember where it's from oh wait sorry okay i have two um yeah didn't know i was i was super religious did you uh um uh i wouldn't say i'm very religious but i'm interested in religion not just the catholic religion which i was brought up in and that's what i do practice but all all religions all all these different faiths and belief systems i'm super fascinated by everything um one of my favorite bible quotes is a very um it's a very cliche one it's from it's from john sorry um john it's uh from it's from paul the letter of saint paul to the romance or the Corinthians i think and then uh it's very famous it goes in the end three things last faith hope and love and the greatest of these is love although the the latin translation is caritas literally love was translated to love but perhaps a more specific one is charity and i love that quote not because of that particular quote per se which is often used in in weddings but i love it because there's a french writer he died in world war one uh his name was marcel or charles piggy i can't remember i'm not sure about the first name but the last name is piggy pegy and then he because that quote in the end three things last faith hope and love those are the three cardinal virtues if you take up theology there are three cardinal virtues it's faith hope and love but uh piggy reworks the quote and he and he instead of caritas or love being the central virtue his quote is the faith that god loves most is hope so you still have faith hope and love but he he he reworks them to emphasize that it's not love it's hope and i think that that's just so beautiful oh my god we've become like a bible sharing thing at 11 30 in the morning but what i love about the piggy reworking is that isn't that what we're all isn't hope really what drives us it's not like yes you can say like love your neighbor as yourself love love i know love love everyone that the kind of kinosis or self emptying that that that truly selfless love uh entails but really at the end of the day isn't what we're when you believe in something higher that belief is really a hope a hope that there's something better that this this worldly existence isn't the end and the hope that you are worthy of that higher life that we all make mistakes we all stumble but we hope at the end of the day you have friends to pick you up you have a higher deity picking you up and telling you that's okay you might have been a shit person but you can do better the basis of redemption is hope that you know you're not worthy no one is worthy of redemption of of heaven or whatever higher plane that you that you aspire to because we all do shitty things from the saints to the worst sinners whether you've killed somebody whether you've not killed someone but killed them in your heart i mean you can get very figurative about it but at the end of the day none of us are worthy but you're hoping for the mercy of god god is not just god is merciful and you're hoping for god's mercy that that's why yeah that's one of my favorite quotes not so much for how saint paul did it but because charles piggy i think it's charles piggy reworked it um and the faith that god loves most is hope ganda ganda um if you didn't know by now i took up literature in college in the land of milk and honey i took up literature and that bleeds into a lot of these um kind of random stream of consciousness um livestreams that i do sorry um and actually but to be honest um if you know me i'm not that kind of guy i i'm very i don't like being showy about my faith um and i don't like you know mixing business with like because you know you might not be catholic right and i'm happy to sell it to you i'm happy to respect your belief system you might be christian you might be agnostic you might be hindu muslim i really don't care i will sell you stuff and i and i won't preach to you because i don't think that's that's proper in a very public space now for example if you're if you're uh tuning into my livestream where it can be a bit you know the expectation that you won't be the expectation is i can talk about anything you want but even the way i talk about religion i hope it's not prosthelizing that you know i'm i'm saying that the catholic faith is the only way to get to whatever higher plane you want to get to and i am super not saying that uh believe me i am very um i'm very unitarian uh there's a there's a subsec the subspecies of subspecies might be offensive there's a sect of christianity uh a branch of christianity that is unitarian basically believes that you know kanyi kanyang beliefs lang yan and they're all equally valid i don't say that you know if you practice cannibalism maybe you might need to tone that particular portion down but i'm very open to believe systems and i don't hello sorry like i was in mid i was in mid talking about um unitarianism whatnot and then the connection crapped out thanks so much pldt um but it seems to have been restored now tasmokon na restored na man since um i still have the same number of viewers basically i mean if it shut down and then started up again like that would be a completely different stream so nd to cross over um but yeah so sorry i just want to emphasize that i'm not prostilizing i'm not preaching i'm very open to you know one of the metaphors i think of cs louis was that religion is like a map you're in the desert you need to get out of the desert if a particular faith you know a particular faith can be a map that might be the most useful way for you but you need to choose which map is best for you and so in that metaphor it's like which faith or which belief system is most helpful for you to get where you need to go um uh kelly the game i actually converge ako sa bahay it was um it was uh uh but it was hard to get converge here in the building so we had to stay with pldt i hate pldt and uh we're gonna go through that and look like that could be an entire day like whole stream why i hate pldt um but anyway okay so i think i think we're okay now for our my tangents let me just play the play the video again then we'll get to the begin windows but now i'm a world-class zumba instructor so web developer ako and content creator for a youtube channel and ngayon ganoom pa rin ako pero activated na yung windows ko kaya ako naghanap ka ng legit mura at original software check out cdk offer dot com check out cdk offer dot com check out cdk offer dot com as ok at rosses uh vertical monitor during the break and then i was like dami stickers na puro mga food na so uh you can see um where rosses interest lie hardware and food all right so i think we've uh we've talked about auxiliary things enough so well 47 minutes in we'll finally talk about the announcement you'll want to hear um here at hardware sugar we're not a big believer in discounts i feel that it kind of it's kind of counter productive for the shop where if you have a lot of discounts all of the time you're kind of trading the customer just to wait uh dina lang muna bibili i will just wait until hardware sugar goes uh on sale we actually experimented in the format periodically before na every steam sale makakat discount but we didn't um continue that anymore as we got bigger and we got higher volume there were logistical concerns behind it um you know to change to drop all of our prices was quite difficult especially the more inventory that we got and also yung gaya parang i thought that if we did it periodically parang tinitrain mo yung customer na makintay na lang because that's exactly what happened with steam and epic games like i never buy steam games will price anymore um because i'm waiting for the steam discount and you know i have time yung gaya i have time to burn because you know i'm doing so many things i don't really have a lot of time for games um especially if it's death stranding it takes me three months to finish the effing game and like the endings are like there's so many multiple endings to death stranding it's like return of the king but anyway um so yung gaya as a customer i've been conditioned to wait for the discounts of steam and of epic and as the business you don't really want that right you want the customer paying uh you don't want the customers to be waiting on the other hand uh one thing i think that trump's one of our principles that trumps everything else here at hardware sugar is that we love to experiment whether that's with the hardware whether that's a physical layout of the shop whether it's in the way we deliver whether it's our website we we love to kind of i don't know if this ideal will work so let's try it out um and that's the beauty of a small business especially one run by a crazy person who like okay let's do it um and like you see you see us giving rebates where other shops wouldn't give rebates you have crazy ideas like oh your part is broken send it back to us do you need the original packaging heck no did ya we're the only shop i know in the entire country that you bought it from us sometimes you don't even need the receipt because we have you on file we had one guy who sold he bought an aio-io from us he sold it to somebody who sold it to somebody who came back to us for the warranty like three persons downstream na from the actual customer who bought it from us um you know what we did we accepted the warranty any other shop would have been like in the you know we in the kanamin customer um sorry na lang but we're like yeah sure no problem um so we do a lot of crazy things um because we want to see if that's good for the customer and we want uh you know we want to be the kind of shop who doesn't make it hard for the customer um and we do a lot of industry breaking practices there's the industry stand there's the industry standard there's hardware sugar um fortunately i'm not drunk enough to go on a different tangent um but i do get i will say that i do get amused when i get comments like you have a lot to learn about customer service um i guess so i have a lot to learn about making life hard for the customer because everything we do at hardware sugar revolves around the philosophy of making it easier for the consumer um you you might notice i'm still on a little bit of a tilt i should get rid of that nobody likes stargraping so we'll get rid of that tilt i'll leave it at that um so but anyway we we do like experimenting and so starting may two and this is the big announcement we are gonna drop like a rock the prices of the three primary things that you usually get from us gpus of course cpus and motherboards um we're gonna drop them so close to the value we buy them from the dealer the price that we're gonna set them at is gonna be so close to the value of the dealer that we that we moneyed out that basically it's super the the the markup is super minimal like if you factor in everything it might even be at a loss factor in because we need to make a profit to pay that guy who sits there and that guy and that lady just pointing to john sish the Jonas all right just to so we can make we can make the point um cost of goods is not just the cost of goods like the actual cost of goods because we need to pay for this space this whole space in china roses we need to pay that guy and that guy and that guy and that guy and you know what this guy this guy on on on the camera has not been getting paid um so the cost of goods isn't just the cost of the hardware we have overhead but we're going to be dropping it down there will be a markup but the markup is so low that if you do the math it probably won't meet our overhead why are we going to do this one i just want to experiment ka um will the volume of sales pick up we do have a respectable amount of volume but definitely definitely not um definitely not the same amount as the larger stores i think we do punch above our weight but we're still very much a small store chaka kung mabalis naman yung pagbenta let's say na 40 70 then i can buy it again di ba um and i just want to see at the end of oh so and i mentioned at the end of the month because this will run may two onward so may two to the end of may the entire may the gpu cpu said mobos will be heavily heavily heavily discounted yun nga we're basically going to be selling them i think at the loss the other prices uh the other items on hand will be the same markup pa rin and custom orders will still be the same so it's very tricky for us again to to go back to kind of the logistics of this um and why we don't have regular discounts because a lot of our customers since they do feel close to us complain na oi but naman ganyan bumili ako sayo kahapon today na hag discount ka na um and that wouldn't be a problem with other shops because the other shops don't give a darn you know they're like ay gano na buhay di ba parang we're allowed to change our prices uh whenever we feel we want to and that's true but on the other hand because we do have such a close connection with the customers um we would get complaints na hey you know even even customers who aren't close to us um i remember getting one complaint like you just dropped the price um and i want to get the different price and this is completely like this blew my mind it's it's as the store we can change our prices and this is why i find those disclaimers that prices and availability may disclaimer pang ganun bakit pa kailangan ng ganun it it's completely understood already um but we had this one guy maybe a long time ago who complained that he wanted the lower price and i'm like if you want the lower price but then that also means you're assuming the responsibility that if we suddenly raise the price then you would pay for it because you're asking us to take the assumption you're asking us to change the terms of sale to have an elasticity of prices and that elasticity shouldn't just be lower it should also be higher to be fair to both parties and he's of course and of course he's like heck no i wouldn't accept the elasticity of prices if it meant going up and i'm like well there you go why do you expect the shop to accept an elasticity of price a price drop but you the other party won't accept the elasticity of price going higher and he's like of course i want to do that blah blah blah i just want to think come on man do you even hear yourself like you want the price drop but you don't want the possibility of a price increase that's why we didn't impose on you the benefit of the price drop because we also wouldn't run after you if suddenly we had to raise the prices for that for that part basically the sale is contaminated and perfected and all the terms are there at the point of the sale um and i i i don't know why i had to explain it pato siya pa yung nagalit and um yeah so for hardware sugar it does become a bit of a thing if we suddenly drop our prices but it i was looking at the sales and this is why rossel if you're watching why ask how's the yung yung yung sales natin we don't have anything pending um and it seems like a good idea so timing wise it seems like a good idea to have this particular discount and since i do want to gather some data on it uh it'll be for the entire month um but custom orders will still be the same so it's just you're you're restricted to whatever gpu's cpu's and mobos we have on stock custom orders will still be the same markup um everything else will still be at the same markup but cpu's gpu's and mobos for the entire month of may don't order yet because i still haven't you know it starts may two because i need time again to go through the prices and adjust them accordingly um yeah but so for the whole month of may we have uh cpu's gpu's and mobos will be heavily discounted to the point that i don't even know if that makes business economic sense but i just want to yeah then you know let's try it out and uh we'll see if it does very well like you know i keep reselling so much that the volume can make up for the severe discount then why not why not um why not keep it at those prices diba yun nga as a as a proprietor i'm super open to pricing experiments uh stocking experiments warranty experiments um if it turns out to be good for the shop bottom line because so many people end up buying and we're one of the few shops that don't require bunda uh we didn't require it even back during the days of gpu our mageddon where we were being required by our dealers na oh ay ano gpu sobrang hirap makakuha niya na kung bibili ka ng gpu sa amin kailan o case kailan motherboard kailan cpu is very very hard to run the shop guys uh let me tell you uh during during gpu pandemic um but we didn't pass that on to you um and again yun nga just kong ting sa manan luob for the people who tell me that i need to learn about customer service you have no idea the the backdrop of stuff that goes on behind the scenes na kinakain na lang namin um and ultimately all of the all of those decisions come back to me because i'm the one who has to say na okay yeah the shop will the shop will eat that cost um required ka may mga bundle let's not do that i hate bundles their anti consumer let's not pass that onto the consumer um yeah so i do read all of the comments um i don't when i want to reply sometimes i don't because i feel that maybe it might be i don't know it's very you know i said i used to teach uh right composition english literature before one of my lessons before was that what you lack in written communication is the tone you can't hear the speaker if he's joking if he is annoyed frustrated amused and like i just i had one comment were uh on the on one of the monitor review videos ah the pg278 qdm review he commented because i was like in the review you know a lot of people complain that you should have a glossy finish on an OLED monitor uh glossy is what the our cell phones have versus a lot of the monitors 98% of monitors out there are matte finish to combat glare but if you watch certain tech guys they're like all over the place about oh you know you are an idiot for buying OLED monitors if they're not glossy pero akaraban if 98% of monitors on the market are matte that is not useful advice then you should buy a tv but there are certain specs of a tv that are just not found on a monitor um refresh rates for one might be something yes there are some yeah there are some uh models of tv that are coming up but generally if you want to find the specs that you're expecting from from a gaming monitor you still need to get the monitor the monitor monika are you in chat uh the monitor you do need to get a gaming monitor so i find that advice that you need to get glossy unhelpful at best and ellity is kind of like preening at the worst it's same kind of people who do like oh bottleneck bottleneck super unhelpful advice to a lot of people and yet tech experts like saying it because they look tech expertise uh so i did mention that in the pg to 7aq dm video and then i had a comment saying that well you know i i really like maybe it maybe my review meaning my thoughts on glossy were too much because he himself like does really appreciate glossy over matte and i have no problem with that um and so i replied to him but then he took the reply to like naging like stay humble and stop being defensive and then like honest to goodness i was not being defensive i just wanted to carry on the conversation because um i was trying to explain why i thought glossy versus matt was not very helpful advice and then the commenter even turned out that he couldn't even name a monitor that had a glossy finish the inspector would be one which is what i said in the reply but i couldn't continue my reply anymore because now i look defensive and stay humble you stay humble then i don't even know what that means the way i reply is the same that i've replied since we had 100 subs versus we had 100 000 subs but now because you know there's this context we have that plaque behind us and whatever aso census monitors now there's that context and now now i'm being defensive and i need to stay humble um yeah so a lot of the comments i still want to reply i still want to reply the same way i used to reply because i i feel that's helpful both for the commenter and for me to exchange information but suddenly it's now like oh be humble stay ano i mean it's super annoying i don't don't understand what's changed um yunya so like the 60k video where i react to reacting comments i probably couldn't do that anymore um because yunya from from the point of view of experimentation i do like posting stuff like oh this is how the customer reacted was i wrong and i really do want to solicit feedback um but then a lot of the comments now um depending on a platform where they see it in don't take it like that as a sincere attempt to engage in communication and to to to take feedback but rather it's like oh you have a lot to learn about customer experience and i think i'm like actually duno dun talaga ho na inis na yung mga ganyan na you have a lot to learn about customer experience uh how to treat your customer blah blah blah um a on one hand yes i i understand that i do have a lot to learn this is why i'm asking like did i do the right thing here um but like on the other hand it's not helpful for me just to be dismissive and say that um you have a lot to learn because from a personal point of view a i do have a lot to learn but b you also don't know how much we've learned over the almost five years that we've been running the shop and how much money i've set i've burned because i put the customer first i'm not i'm not ashamed about about um being candid and frank about that on air because we have burned a lot of money putting the customer experience first so those kind of comments that oh you have a lot to learn and i wouldn't go to the shop um well um sorry if actually um sorry not not sorry um it it's a shame that in my quest to get feedback um it upset you and you feel that we are irredeemable the faith that loves that the faith that god loves most is hope and everybody is worthy of redemption especially i think people like us who are genuinely honestly trying to be better um yeah see how i did that the whole faith thing and then tying it into the shop thing props to be found on the back um but yeah a lot of the comments were in general not even about that particular but yung nga like i'm trying to explain where i'm coming from and it's nagiging like stay humble um what what stay humble like i'm the same guy man uh it's super frustrating but anyway yung nga um the the theme of this entire thing is that we're super open to experimentation if they fly off the shelves and then we have to buy more and they fly off the shelves and we have to keep buying more then that's good for the shop that's good for the bottom line so really everything we do here is in the spirit of we don't know if this works and it sounds like a stupid business idea but yeah let's try it so um yeah so for the entire month of may starting may two gpu cpu's and mo bows will be heavily discounted so much so i haven't done the math because i'm a very poor business person and i tell my students actually and i tell my staff that i think i like probably um like yung nga we're still in the red after like almost five years and that's on me um but yung nga i'm willing to experiment i'm i'm i'm happy to try it out so that's the first big announcement for the entire month of may on stock gpu cpu and mo bows will be heavily discounted for the entire month of may the second one is that um we will also heavily discount the the cleaning services um for for case sorry for a computer for the entire rig cpu cleaning we will sorry i just did one of my pet peeves or i call the entire computer cpu but the entire rig if you clean it if you have it cleaned with us it'll be super discounted currently it's 1 750 um i forgot but i already announced it to some people who asked on facebook i forgot if um if it's 1000 or 875 so it's 50 discounted i again super bad number super bad business person i'm announcing a promo i don't even i don't even uh quite remember the details of the promo um but yeah i thought it would be going to be super discounted like 1000 or 875 just for me um but if you're you are a hardware sugar customer you already that you bought a full rig for months your full rig is already 50 discounted if you have it cleaned with us um that's one of our long-standing policies and again yung nga i from feedback i guess we really should have a menu of options available like very clearly seen like these are the prices that would be charged for the services um yung nga so we do listen to the feedback uh which is why the which is the point of why sometimes i post kind of behind the scenes things like that um so i get we can be better in communicating the prices and i feel that especially for customers you have a lot of advantages if you stick with us yung nga if you got your rig from us it's a 50 discounted for cleaning you have candy points other stores do have some kind of frequent shopper point but we're the only ones that allow you to spend it outside of hardware sugar you can redeem it for steam points you can buy hardware from us you can end up buying games with with the points that you received from us again the only one the only one in the industry that does that and yung i'm i don't know if you can feel the kind of frustration and the the like approaching anguish and the kind of the kind of uh i'm trying to find a better word for tired but it's like the the kind of chronic um uh exhaustion is too strong a word but really it's uh the wearying wearying would be the word i'm looking for the wearying kind of like oh you know this is what we have and i explain this all the time and yet we have these people who don't give us the benefit of the doubt and say we need to learn more about customer service which i completely agree with but i feel that the sentiment ignores all of the other things that we're doing on a day-to-day basis to make it better for our customers um and and that's why that that is that's a kernel of what i of why i find online communication wearying because for these guys to get amped up right away and get to get um to cancel us right away um they're so easy to go from apathy zero to complete indignation like in 10 seconds but they have no idea about the background of of what we do every day for our customers and if you tell us that we need to improve ako pa makapasalamat because i really do feel we have super damming points that we need to improve on and the trick is bringing it to our attention so that we can prioritize or we need to improve on but you know when you go from zero from apathy to 100 in the indignation in the span of five seconds in the time that you it took to read a post or something um i think that ignores a lot of important context um that emphasizes that we do really do a lot for the consumer for our customers and uh it's very wearying from a personal perspective for somebody who has stayed up up to 2 a.m. replying to people we're the only shop na you can expect to reply within 24 hours is our maximum but we usually reply within like six or something you do that with other stores di ka pa pancinin people text me one of the numbers that i tie in publicly to the shop is physically with me on my phone ako yung nagtateks at one in the morning so yung masabihan na you have a lot to learn about customer service and again i'm not even disputing that yes we do have a lot to learn but that kind of blanket statement ignores a lot of the effort not just that i put into but that rossel j jerald uh ken uh before before us he's not dead he's just uh resigned and all of the other texts who were with us before i mean these guys these guys in the shop who have to deal face to face sometimes it very difficult customers you don't know i mean i when i when i see those kind of comments you don't know it's super easy to bang out something on your keyboard and say that you need to learn more maybe me anton needs to learn more for sure because i'm the idiot who still solicits public feedback but these guys in the shop you can't ask them for anything more they are super patient except for jerald who sometimes you know it's a bit uh impatient but he knows that and we're telling him to work on it napagalitan nga ako one time because i was doing a life from the shop made tumawag sa landline of course because i'm the only one here and again it's on me i were super hands-on so i interrupt the live stream so i can take the phone call it is a customer who fine we're not sure it was jerald but i'm pretty sure it was jerald i'm i'm i'm outing na our staff uh in a friendly way this is not an old this is not a new thing i've mentioned this a lot of times we even did a video about it for god's sake um and in a way pinagalitan ako na customer kasi na parang he didn't feel that the staff's response to him was polite um and again yun nga it's um uh we we try as much as possible to learn from this feedback but um uh i it just personally irks me um whether it's uh it's a kind of blanket statement that you have a lot to learn man no one does it like we do we do so many things that because that that's why we started the shop be in my brother because we were super fed up with the customer service of the other shops um yeah and then the thing sige magda lang save that for the next time to want to sound too bitter because i like that that post a lot of the comments are like oh you you spent so much time on this but to be honest i didn't because i had already formulated the reply via email like months ago yun nga this that was not a new thing um but a lot of people if they see that it's like oh you're sitting in such a long time so sovereign defensive kayo i don't know why length gets equated with defensiveness it these things we're talking about need context and need explanation i don't understand why when you go into context suddenly you're defensive again going back to the uh comment on the pg278 udm and i was trying to explain yun nga i wasn't even i don't yun nga i was trying to have a conversation it was just so frustrating to me that i got slapped with oh stay humble and i just meant this parang ganyan and i'm like i completely agree man i'm i'm trying to i'm trying to have a conversation with you i'm not trying to tell you that you're wrong i'm right in yun nga and if if you if you watch the videos if you go to the post i'm always saying that i'm very open i could be wrong about a lot of things um uh yun nga if you watched the the last live stream i talked about how sometimes i gaslight myself as a reviewer because i'm always thinking that perhaps i'm the one that's using the product incorrectly and i'm just trying to have a conversation with you about this particular viewpoint and suddenly i get slapped with stay humble i don't know what that means i'm just reacting the same way i'm i'm trying to talk to you like how i would have done if we had 1000 subs versus 10 000 subs versus 100 000 subs um i'm trying to explain like um glossy might be good but it's not helpful to say so because 98% of the monitors out there are not glossy um and it's not like i'm even telling you that your opinion is wrong because i might agree with you that glossy is correct um but yeah it's it's super frustrating super frustrating um when you have people who are making blanket statements um yun nga we want to improve please let us know how you want to improve but if you don't know where the shop is coming from then you also the the comment that you make might not be that helpful diba or when i'm engaging on with you on a tech question and then i'm not trying to brown beat you into submission that my viewpoint is correct to be honest because i really don't care i i don't care if you think that i'm correct because i'm we all have our different opinions um and yun nga i i say a lot of uh unpopular opinions my thing about bottleneck everybody hates that everybody still asks me sir bottleneck baton and i give them a long lecture on why you really shouldn't be fixated at bottleneck i've said it in so many videos um but but yun nga it's like uh it doesn't it doesn't click because the the general perspective is like oh bottleneck oh bottleneck oh god damn man bottleneck um i i do so i i say a lot of things that are not popular um and that's okay if you don't agree with me and that's the beauty of having a genuine conversation and i'm super open to having my my viewpoint my frame of reference my opinion changed but it can't be changed if i'm dismissed right away that oh you have a lot to learn about customer service oh stay humble how am i going to learn if the comments are dismissive like that um yun nga i'm teaching again now this semester but i i thought i was in law school and it's one of the things that i'm i'm proud of i'm gonna put it out there um a lot of people find law school difficult they flunk out i went to a very good law school i was a full time law student but at the same time as a full time being a full time law student i was part time faculty in the university for a lot of people that is crazy i need all of the time and attention to study to be a full time law student uh if i'm going to part time teach then i'm going to part time teach and be a part time law student many many people can't handle that load and again i'm not yung i don't have false modesty um yun nga the thing that stay humble um when i think that i've done something that is um difficult to do i will say so and i i won't be you know in your face like i'm about it but i will be low key like i know what i did was difficult so i was teaching part time um for three years when i was a full time law student and one of the things that i told all of my students on day one which is what i tell them also now is that i don't ask that you think like me i just ask that you think i don't care if you have different opinions viewpoints frames of reference for me let's talk about it that's why i'm teaching actually that's what i love when people have different viewpoints and we talk about it but yung yung if we if there are these comments and replies that uh you have a lot to learn period that's it parang shop tongue kagad stay humble i i can't there's no discourse possible with that kind of comment um and i spent a lot of time talking about it again not because i'm defensive and it comes across as i'm defensive it it's because i'm coming from i'm trying to explain like why we keep experimenting in the shop why we keep asking for feedback um why we're doing something crazy like having a blanket discount on cpu's gpu's and mobos nisha flash sale but sale but for the entire month of may because we like to experiment because we like this discourse because we like to understand what's good for the shop and what's good for the consumer hindi siya again in law school um the common approach to negotiation is na winner take all like if i take something from you may nawawala sayo na makukuhako and vice versa but in in in negotiations it were thought that instead of having a finite pie you can expand the pie it can be win win and that's why we're always trying to experiment so that we can try to find win win we can try to find like where we can make a decent living where the consumers get a good shop with good customer service at a good price i mean yun nga naman yung deba we're trying to find a win win scenario there is no kobi ashi maru i mean you've been following the post also lately you know a big star check fan we don't believe in the no win scenario i mean we can be like we can be a cowboy like captain turk and we can do crazy stupid shit that none of the other shops will do because we don't believe in the kobi ashi maru um but it doesn't help anybody if we're faced with these kind of like comments that you have a lot to learn period you guys suck period oh whatever period i mean there's no learning from that there's no discourse from that stay humble that comes from the that comes from the assumption that i was humble to begin with and to be honest i am low-key not humble i mean um um i just mean that in the sense that i think we should all take pride when we're doing something well and we take a lot of pride in what we do here at hardware sugar yun so arvin tob i am not i am actually attorney anton i have been a um lawyer for more than 10 years now um before before we set up the shop i i practiced as a lawyer so i am a licensed lawyer i am a a active lawyer in the sense that i am allowed to practice because every three years you're required to take a certain number of classes to maintain your low license um and i do i do that i do that i do maintain that sub japit tenya floor um i hope you're enjoying your computer um sorry this might be against data privacy well anyway japit uh bought something from us quite nice yes i am proud of the rog pg 48 u2 uh yeah sorry for going off on a little um i wouldn't say rant but non interactive conversation um then you know the beauty about this kind of setup is that uh i can you know i can listen to chat and things like that uh i mean i can i can see the chat in um thank you rox um yeah but i i do tend to go off on a very like a non interactive um chats or something like this um anyway the announcement is that we will be having a um we will be having a big big sale for gpu cpu said mobos for the entire month of may starting may two so please to check that out on our website it will be uh it will be posted on the website shout out mark p yon so actually i do still have some back end stuff that i need to do here in the site oh shoot uh on in the in the shop but sorry last before i go uh i did want to i i mentioned we're gonna talk about this let's talk about it this is the 7 9 50 x 3d and this is the x 670 e rog crosshair x e extreme very famous now because gamers nexus has a video where he is able to basically throw too much voltage at an x 3d cpu it was the 7 800 x 3d but basically the problems i think are with all the x 3d 7 000 um chips and it's specifically this uh the one that they were able to get it to burn or the one that got reported on red it was this particular mobile so it's going to be super interesting when we do this build guys yeah we're going to take all the precautions but will this thing burn up uh when we turn it on um and uh you know some people might be like well why did you recommend it to the customer it was a customer that wanted this and then he was like get me the pinaka high end the motherboard so we did before all of that came out but now it's on us it's on the shop to figure out how to do this build safely and that's where our expertise and our it'll be fine come into play but that's why we were we we have been following it quite closely this motherboard is so heavy like like this combo this this this motherboard the x 670 e crosshair plus this thing is like almost 100 000 um actually just i think just yeah oh yeah um we'll do a little unboxing um oh wow look at this um damn i mean it's all black so sexy rog there this is kind of this kind of this pattern they have here then they're gonna have the rog lights it's very similar to the rog um rapture router that they let me keep i reviewed it it's like super bonkers router oh and then it has oh i love it when they the mother sorry i'm this is the first time seeing this i'm gushing really to be honest um it's the they have those buttons you and if you're familiar with my old setup you know that they saved my life when it has the power button on the motherboard um wow this and of course the uh a lot of the heat sinks um modern motherboard design now they they like putting these heat sinks and patang yung armor na tinatawag or whatever na na na what's this for oh it's a q latch love i love the asus q latch sorry like my my tone has become like reverent slash like oh i want to touch you grobby god damn wait wait let me let me try to prop up the monitor so this is this rog x670 crosshair extreme again something that um you know a lot of i mean it's good to be super critical and to be and that's why we follow the tech news and stuff but um you know when big when big tech channels like gamers nexus or linus i mean they just randomly throw out like oh you know that motherboard sucks and you're talking about like uh this is like over a 50 000 pesto motherboard um yes at least for us you know you need to be aware of the issues but at the same time you also need to appreciate just like the engineering and like ascetic and like how effing heavy it is um yes so i mean yeah okay it's not again it's not very wow it is so heavy like this is literally the heaviest effing motherboard i've ever i'm not even losting it like oh my god definitely heavier than the youtube black i is so heavy um yeah in a in a way again it's unprofessional that i am in awe of this thing even though it's been proven proven i mean that's a fact uh if you watch gn that yeah these these these things with the improper bios might really burn out your your hardware your cp oh my god oh so heavy oh my god how many layers is this thing how many layers 24 oh it even has like the oh it's just like a back plate oh man that's why it's so heavy it has like back plate on the oh my god oh my god this is oh it's very heavy let's not do it okay i'm not i'm not gonna do a linus and and drop the thing because this actually belongs to a customer already this has been paid for man it looks so sports car black ascetic na ano na parang so sneak i wanna i wanna assemble it already what what is the hold up did we i see i think we're waiting pa for the customer's case or something very nice looking motherboard all right so impromptu unboxing um actually i just meant to open it but then i was like no no i need to open it all the way although that that uh that desire to open things that are to go all the way and open things that maybe should weren't meant to be opened up all the way can get you in trouble sometimes uh i'm just going through the box now what a beautiful motherboard very ridiculous oh because i with my oh Karen there with my with my setup now i'm using a thermal take core p3 so it is open test bench setup like that one so i see my mobo a lot i use a gigabyte ultra durable x570s i think which we have on stock which will be on discount tomorrow oh it also comes with a screwdriver who needs ltt when rog gives you a ano i'm going to tell the customer na ano he won't know ang wala na lang to wow ano to everything here so heavy oh it's like the additional for m.2 usb pa what do you need usb for this one what this one oh it's the hub so for the fans and rgb and stuff a rgb rgb fans okay i feel a little bit like this is um illicit like i shouldn't be poking around actually actually we're also good friends with this customer and i sure i'm sure he wouldn't mind but like uh one last box just for no who here here what's behind door number uh just the manuals and things oh there's more stuff under there okay what a beautiful motherboard what a heavy motherboard crap how did we remember how to put this back oh shoot a lot of the times we do unboxings i have to rewatch the unboxing to figure out how to put the package back i am not the sharpest tool in the shed beautiful motherboard um we do have a video explaining the difference between the x670 and the x670e sorry there because that that is that is a thing um yes uh he's uh liya magdaya he's going to do the arctic 480 420 basada larges na arctic uh it's back there already actually um yun so uh thank you joer yeah sorry i'm just going to jump to joers see that is another thing that we do that i feel like doesn't get noticed enough um so we run a discount survey we run a second part service we don't buy it from you but basically you you give it to us on consignment so we have the visibility um we mentioned it in the videos and things like that they have to go to the shop so it's much easier for the owner and the buyer instead of the owner and the buyer having to text each other randomly and the owner being subjected to so many inquiries he just leaves the hardware with us it gets picked up in the shop and then we send him the money and how much did we earn from this zero in fact negative pa because our staff need to do the back end we need to keep track of the pavements the hardware sending the pavements and things like that exchanging the contact info so actually it's a burden pa on the shop but because we believe in reusability and sustainability and the fact that second hand hardware can be very cost effective um we do it and again you guys it's another thing that we do that nobody else does and i guess we do have a lot to learn about customer service because ang dami talaga namin ginagawa na hindi ginagawa ng ipa all right ah so Anton how many anthons watch Anton all right thanks guys um it's already past 12 i do need to do some back end stuff here thanks so much for watching um spread the word spread the word please tell people tell your friends now is the time to buy stuff from us because um we will have a massive discount starting tomorrow may two on gpu cpus and motherboards for the entire month of may as long as supplies last yun and as always thank you so much for watching thank you so much for supporting the channel you you have no idea how much it means to everyone here myself especially enjoy the long weekend the last day the long weekend stay safe have a good day see ya


Emergency departments are for emergencies like heart attack and strokes. If it is gastro-fluid, consider our experts. So minor cuts in injuries visit our in-house families. And for cold and running nose, you might just sleep dressed. If it's really an emergency, we will be here 24-7 if you need us.


Everyone has to go to the hospital and eventually will be sent to get a blood draw or other sample. But what happens after that blood is drawn? U.S. Naval Hospital Yacowska is celebrating the doctors, corpsmen and civilian staff who process and test those samples as part of National Laboratory Professionals Week. It's just to showcase what the laboratory technicians do because most of the time we're behind the scenes like the patients don't actually see us. Throughout the week, the lab offered tours to staff at the hospital as well as patients and guests. They check in here in the laboratory. This is where we collect their blood work. The microscopic area is where we check if there's any red blood. Giving them a behind-the-scenes look at this important piece of the medical community. Petty Officer Jacob Allison, Yacowska Naval Base, Japan.