I wanted to cover in today's lesson the question I get asked most, which is, what is UX design and how can you get started? This is a question that every beginner asks and not many people can find a coherent answer to. There's lots of information on the internet, lots of long articles, lots of opinions. I'm going to give you my opinion from over 10 years in the industry working as a UX designer, as a UI designer, explaining where UX fits in into the design cycle and why it's so important to big companies. So let's get going. The first thing I'm going to start with is a quote from a world famous designer, Dieter Rams. So he was in charge of the design for Braun when they made some classic products. If you haven't already, check out Dieter Rams, Google him. You'll see a lot of Apple products referenced or similar in nature inspired by some of Dieter Rams earlier work, Cheese Grater, iMac, the iPod, Johnny Ive obviously was a huge fan of Dieter Rams and used some of his influence in his own work. So definitely check him out. But he says, good design is making something intelligible and memorable, but great design is making something memorable and meaningful. So what UX is, UX is design and software for machines that is memorable and meaningful for the user. So that's something that I wanted to include in here just so I could give you a snippet of what I actually think UX is. And it's really important that we include memorable and meaningful because yet anyone can design software for machines, but a way that software is memorable and meaningful for the user is something that's easy to use, something that's beautiful on the eye, something that's intuitive and something that leaves a lasting impression with your customer or user. And that's something that we want to really get across. We want to make something that's the best we can make it. We want to make something that's beautiful and we want to make something that actually stays with someone. And the only way we can do that is by applying lots of different techniques and really making something not just visually beautiful, but we want to make it meaningful as well. So we want to make the user feel like they can use the product, we want to make sure that they can feel like at one with them don't feel stupid for not knowing how to navigate the website or something. But yeah, so that's a key, a key in this design process that we want to make it memorable and meaningful. So on the screen now, this is the UCD, which is the user-sensitive design process. And this is how you create any digital product and it's kind of like a format for how you design something. So there's four different stages. The first one is research, then it goes to concept design, then it goes to detailed design, and then it goes back to test. And you can see underneath I've put where UX fits in and where UI fits in. So UI is part of the UX design process, but UI is a specific UI stands for user experience. So user interface and UX stands for user experience. UI is a very specific visual design field. There's lots of different ways you can work in UI and it's a rich subject by itself, but it fits within this user-sensitive design process and you can see UX goes before and it goes after. So we'll just talk about a little bit about different ones. So starting off, at its core, every business solves a problem and you wouldn't have a business if you didn't solve a problem. People need you to do something and that's why they come to you to solve that problem. So in the research phase, as a designer, you need to understand exactly what problem you're trying to solve for your user. That might be, as a bank, you're trying to give someone a loan and as a user, you need a loan for a house or a car. So as a UX designer, you need to understand that problem and then understand the solution that the company is trying to provide for that. And that might be just a tiny bit of a web page that you're trying, like a tool for getting a mortgage or you might be designing the actual whole experience for the bank. So you need to understand in detail that problem that you're trying to solve and there's lots of different research techniques that a UX designer can use. And to be honest, in the last couple of years, UX researcher roles have actually been coming onto the market a lot more and that's something that I'm seeing grow as an industry by itself. So you can come into UX, I came in as a predominantly as like a magazine designer, as a graphic designer, but you can also come into UX, someone who studies like human computer interaction at university or college and you can come in that way as more a researcher, more interested in the actual like testing and that has its own home world that you can actually focus in on. So in the research phase, you can do lots of things. You can you can do user testing. So you can interview users, you can talk to them about what their problem is. You can create personas, which a lot of companies do. So that's kind of like a fictional representation of a user who they will then reference throughout the rest of the project. So say you were working for a bank and say you've created Steve, Steve had a family. You would explain on like an A4 piece of paper who Steve was, what is what his life was like, what his family was like, what his job was, why he was using the product. And it just gives the designers something to go off so they can understand the target audience a bit better. But a lot of other research techniques, you can use the things called diary studies. When we did one in the BBC, so say you were doing a big website, you can actually hire a researcher to go out and be with someone for a full day and see in different situations when they're using the app, how long they use it for. And it's more of an in detailed interview, but it lasts for a full day rather than a single session. But yeah, so that's the research phase where a lot of other things, I'll probably go into it a little bit more detail in a future video. But then that moves on to the concept phase. So as a UX designer, once you have all your research done, you understand the problem, you can then propose a solution to the problem. And that's in the concept phase. So that could be working with pen and paper to start with. So and you'll probably work in a team. So you might have another UX designer with you, you'll understand the problem. You'll bring all your research together and then you'll just start like sketching out different ideas. And that's fine to be on paper for now because what you always want is maybe you want someone from the business or someone who you're creating this idea for involved in this process because I always say it's a lot easier to throw away a piece of paper than throw away a detailed design. I know we all love going on the computer and design the website from scratch, making it look great in Adobe XD or Figma and then someone to come along and say, oh, they don't want to like that. That's kind of heartbreaking and it wastes a lot of time on your part. So in the concept phase, do things on pen and paper. You can even take photographs. You can make simple prototypes if you want at this stage. And that you work of your people in the business or your work of people you're producing this for. And then once they kind of agree, the flow that you were, you want, you might draw little screens and say, OK, this is the fair screen. This goes to this. And you'll do it really rough. But once you understand what you're creating, then you'll create something called a wireframe. So a wireframe is you'll probably see in it. It's like a boxy version of a website. So there's no images. There's no colors. There's no detailed fonts. All it is is really simple boxes with arrows go into places and buttons on there. And it's just a first digital version of the sketch. And the whole idea of making it simple is it takes out all the conversation about images, about font choice, about color, about detailed design, which comes later. So all you're really focusing on is the flow of the website, how you move from one place to another, how you get people to what you're trying to get the website to solve. So you do all your core functionality and all your core detailed kind of like interaction and design of the website. You do that in the concept phase. And then once that's done, you can then hand it over to the detailed design phase, which is where UI comes in. And UI could either be done by UX designer. So product design is kind of a new word on the market, which is combining UX and UI. Or you can give it to someone more graphically design focused and they will put the UI together. So what they'll do is they'll take the wireframe from the UX designer and then they'll apply the look and feel of the company that they're working for. So in a lot of big companies, they have a design language. And a design language is kind of like an internal website. And it's a set of like fonts, colors, buttons. It's a daily alarm drone images. So in Barclays, I work on the design language team. And this is something that we created. So any new website or app within Barclays would then use this style. And it makes it a lot easier for this design phase. And it also keeps a similarity between everything that you produce. And that's something that's really key keeping consistency. Because even big companies sometimes you'll see they'll have four or five websites.  And that's because they've spent too much time on doing different UI for different websites. Yes, you'll bring different designers in. They'll have their own ideas. And they'll do something cool. But then it won't look anything like the brand. So a lot of these companies have brand teams who keep all this an eye on. If you're working for more like a startup where you're creating your own design, then this is where a graphic designer's flair comes in. Then you'll be able to choose what fonts you like, what colors, what the color palette is, what images you use. So it really depends on, I'd say, the size of the company, how much freedom a graphic designer's going to have within this UI phase. But basically, the architect of the website is the UX designer. And the UI designer is more the decorator, the flair and bringing it to life in color, more the artist. But they work together. And then at the end, when they'll have this realistic-looking website, they'll be able to prototype it. So we work in tools like Adobe XD, Figma and Sketch, InVision, these tools, you can do UX and UI design in there. And because a lot of good designers have worked at big companies for a long time, they'll have this, like it's called the UI Kit. So that's why I talked about them like a design language. And they might skip the wireframe stage out and design straight in the look and feel of the website because that's not going to change if it's a big company. So depending on where you are, the little differences will happen in this. But then at the end of it, you'll then work with developers. And you'll hand over all your designs to developers. They all make the website. It will then go through a whole process of development. It will then go live. And then that's where the UX phase kind of kicks back in again. And this is where you test it. So you'll test what you've built with different users. You can test the actual build. Sometimes it's better to test the build. But you can also test your prototypes. In Barclays, we had users come in. We interviewed them. We tested simple prototypes with them. And you can really find kinks in what you've designed because you'll see people clicking on buttons they shouldn't do or people go into different places in the website that they shouldn't do. So you'll really, during that testing phase, you'll find out a lot about the website that you're building. And you'll be able to hone it and make it better. But then, yeah, so then it's developed and it's made and it's released. And then that kind of goes full circle and it goes back into the research phase because then you'll be able to look at analytics from how the website's performed. It's really, really important to track how your website's done because a lot of people just design something, release it, and then it's done. And they don't really think about, oh, okay. Because a lot of, like most websites, I have Google Analytics installed. So you can check how many people have come into the website, how long they're staying for, what they're clicking on. And that kind of will reset this whole process and then you can then go into a concept phase on how to improve them once you have those base fundamentals. So such a good process. It's a revolving wheel almost. And you can always go from test into research because you'll have the website developed and then you'll have some analytics to work from. So another thing I wanna talk about is a Japanese concept called Kaizen which is continuous change for the better. And that I think sums up UX and that design cycle perfectly. So a design is never finished. This is what made the Japanese car industry so successful. The Japanese invented lots of processes around how we work that we still use today in creating software. And that's something that's never done. You can always improve, like I said, the process went from develop to then analyze again. And every cycle of Kaizen, which is a cycle through the process, you'll gradually improve, improve, improve, improve and you'll have something great at the end of it. So I think that's something that you should apply to every walk of life. Never think anything's done. Always release something, analyze it and you never know what you think. This helps people get over the idea of perfection as well. A lot of people won't release something until they think it's perfect but I always think it's best to release something when it's 80% done rather than perfect and then apply Kaizen to it because some things I've released and I've looked at the analytics and I've found, whoa, that's performing completely different than I expected. And that's almost more important than waiting for perfection because perfection can't come without the numbers and without the analytics and the research phase to make it better. So why is UX so important? And this brings me onto how a digital business works. So every business sells a product. That's how they exist. And that product makes money. And then in the last few years, the way we sell products online has changed and we sell it now through, people don't really buy adverts like they used to anymore. Like in the old days, people used to make a product and they'd go to an agency like a Don Draper. They'd then have an advert on TV, the advert would be glamorous, it would be made by an agency and then people would just be expected to buy the product. There'd be no tracking of how many people sold the advert and bought it. Maybe this was in a newspaper or in a magazine but because we've got such detail on analytics now online and the reach of online is so much, you can actually do your own advertising through content marketing. And you'll see that everywhere. So you'll see a company will have like, they might produce content, so they might write articles, they'll have their website with their product on, but they'll also have a blog section where they'll write loads of content. So a magazine, so that content is kind of designed to interest people who might be interested in the product. So what they'll then do is they'll then have social media accounts. So like I've got my YouTube account, there'll be LinkedIn accounts, Facebook accounts, Instagram accounts and what those accounts are for, they're to talk to your target audience. So you'll connect with people on there but that's a place to push your content that's away from your website. So my website is school.antonicombo.com. My product is my course and my social media channel is where I produce content and hopefully some people who like that content that's out on there will then follow through the process and they'll go to your product and then eventually buy something from you as a business and that's how every business online works and it's the honest truth of how every business operates. So you'll see this everywhere. You'll see someone pushing something free on social media because that's what people want. That's how you get people interested. It's called the lead. So they'll offer you a free PDF or something. You will then give your email in exchange for that PDF so you'll consume that content and then what they'll do is they'll contact you via email or via social again to keep you in this loop of viewing content and then hopefully at the end you'll like that content so much you'll go and see the product and then at the end of it you'll make a purchase and become a customer and then hopefully become a loyal customer and create that relationship going forward. But as you can see, it starts off with 1,000 people then 100 people might be interested in the content then 10 might view the product and then one might purchase it. So this is where content marketing and UX comes in because social goes out to many people and you can see you have to generate lots and lots of views to get that single sale at the end and that's why UX is so important because UX comes in at every stage in this process and helps to funnel, they can make one 2% differences. So say your product page might have 10%, so 10 to one people might buy it but if a UX designer could improve that by only 10 to two then that's 50% more revenue for the company and the UX designer might just analyze the web page say okay it's a bit too long or this button text. Like some of these changes are really simple like the color of a button, the image, it'll give a different emotion to the audience but if they can change tiny things on this and help improve these numbers then you'll see massive revenue growth at the end and that's why UX is so important that's why UX designers get paid so much by companies and why it's such a highly valued thing to go into because you are essentially improving revenue at the very bottom end by just improving this funnel and you're also doing it for the right reasons because customers do want to engage with content and there are products that people do want to buy that's how the world works but people only want to do that if they have a good experience that's memorable and meaningful throughout and that's something a UX designer can do and they can help make the process smoother and then go into customer relationships and there's loads but UX designers so so important in helping the bottom end by improving this funnel. So I just want to quickly talk about a team how you fit into a team when you go into work in a company. So I've got 12 positions here so on some teams there's only one UX designer and one UI designer that's how things in my experience have worked and then there'll be a project manager who will oversee the project and then there'll be a BA so BA stands for business analyst and there'll be something who'll work with the UX designer and they'll help you understand the requirements from not the user's point of view but from the business's point of view so they'll understand what the, they'll be the ones who will let you know what the business wants and you'll work with them quite a bit. Then there is a thing called a Scrum Master and a Scrum Master is someone, this is a position that can change so at the bottom I've put, how we work is it's called a three week sprint and this is part of an agile design process and below that are just the meetings that take place but this is a new thing that's taken over the industry so every three weeks you want to produce something at the end which you can release and that kind of gets over the idea of making a website over like nine months and you do design, development and then testing so this you do smaller chunks the idea that it's kind of kaizen is to get something released, see how it performs do it in small chunks and it just, it seems to be a better process because you're testing more regularly you're not waiting for a massive thing to be released and then realise it's still broken at the end you're doing it in chunks and it's more manageable but a Scrum Master is someone it could change every three weeks it's just someone who helps that process along so a P.O. is a product owner that's the most important I guess, they're the manager so the project manager looks after the work but the product owner is someone who is represented for the business so they're the person who you want to deliver this to they'll be the stakeholder for the business and they're the person who decides what goes in and what goes out of the website so they're someone that's really important then normally you'll have something like four front end developers who will make the designs that you do and then you'll have some API developers which is back end developers who will make it all work so that can chop and change but I found that to be quite in my experience what a team in the UK looks like then there are more common there are different types of things you can do so this is called the sprint so this is a one week sprint so don't get confused with the last one which was a three week sprint this is something that you might do very, very rarely but it's a good way of getting an idea out so this was a book by Jake Knapp who was from Google Ventures and he put this out a couple of years ago and his whole idea was if you have an idea then in a week you can test something with users and this is something we tried in Barclays and it was quite successful it's quite good for startups because it helps you get your idea off the ground and what you will do is you set a week out you get a UX designer or UI designer you get some people from the business and on Monday you sit down and you talk about the idea you put all the information you need you sit down in a room for hours, discuss this maybe make some notes and then on Tuesday the designers will take all that information they'll sketch ideas and they'll maybe really, really simply wire frame it or do it on paper they'll take that back to the stakeholders on Wednesday who will then vote in the side which one's best on Thursday you will then build a really, really quick prototype in Adobe XD or Figma it doesn't need to look nice it doesn't... you just want to get that all out and then on Friday you get someone and you test it with customers so it's a really... it's quite high pressure there's quite a lot of work to do in that week you don't want to do it every week otherwise you'll burn people out but it's something that you can do to get ideas off the ground if you're a startup or if you want to test something unique and this time sensitive for that thank you guys for watching today's video if you enjoyed it and you're actually interested about a career in UX design then you might want to check out my brand new course which is available at AnthonyConboy.com the link's in the description together we spend some time and we go over the whole design process and the goal of the course is to get you a project like a case study in your portfolio which shows that you know more than just designing in Figma so together we create an app for a farmers market and we start by research so we create user personas together so I show you how to do this in Figma which is free software and then you create your own so the whole goal is you have something at the end of it to show so we talk about how to label and navigate websites and you do a card sort yourself so that's something that shows that you understand how to do all of that in your portfolio and then we take that and we do some wire framing and we do some user journeys to show how people navigate through the app and we actually design that out and then we take that all into Figma develop a beautiful looking user interface that looks like a professional website an app from scratch you see how I do it and you can follow along and do it yourself you can then test that on your own phone then you then test that with your friends and family improve the app and then from there we make sure that it's accessible to everybody we want to show some accessibility stuff in there so we install a plugin make sure that the 8% of men who are colour blind can view the app properly and understand it and then from there you can write it up and have a case study but my goal is to hold your hand and walk you through a mentor you through the process so at least in your portfolio when you go through an interview you can have confidence in knowing that you're not just a Figma designer that you understand from start to scratch house of design, digital products so the links in the description I hope you check it out and if you want to stay around on YouTube then check the next video out that's going to help you even more so see you soon


Well, good evening everyone I'm Luis Serrera the city librarian here in San Francisco, and it's really my pleasure my honor to welcome you to the fifth inaugural address by our fifth poet laureate Diane de Prima Truly is as I mentioned a pleasure to welcome you here, and I am absolutely delighted that the library is the centerpiece of the mayor's poet laureate program because we have a very strong tradition of literary Programs and from my perspective the poet laureate initiative Enhances and complements what the library does We're also very proud of the fact that we have a lot of partnerships with bookstores and Authors and poets out in our city that really celebrates that amazing legacy that we should be so proud of here in San Francisco in terms of promoting Literary events, but also Books and certainly tonight Poetry, so we're delighted that all of you could join us for this great event As city librarian, it's been also my pleasure to serve on the 12-member selection committee that vets the Nominations and we submit our recommendations to the mayor I'd like to thank the members of the committee, and I know some of them are in the audience So I want to take a moment to acknowledge folks that have joined us Bob Booker, I know is here Robin E. Kiss Bob. Where are you? Thank you for joining us Robin E. Kiss Mike Farah Jewel Gomez, who you'll hear from later Forrest Hammer Jack Hirschman Voice Jenkins voice is also in the audience. I know I saw her earlier James Cass Janice Mirigatani, I know is also here Byron Spooner And especially Marshal Schneider from my shop here at the library. It's done a wonderful job of organizing We have an amazing legacy of poet laureates and so I want to take a moment to sort of walk us past some of the history Beginning with our first poet laureate who was none other than Lawrence Ferlinghetti Pointed by Mayor Willie Brown Served from 1998 through February 2000 and just to give you a sense of the legacy there They're remarkable in what they've done In his role he wrote an ongoing poetry column poetry as news in the San Francisco Chronicle and Through his city lights foundation. He also initiated a series of commemorative books of poems by each successive poet laureates so we look forward to our next series of Wonderful works. Our second poet laureate was Janice Mirigatani who is also in the audience. I'd like to acknowledge her Janice was also appointed by Mayor Willie Brown and served from March 2000 through March 2002 She was she worked extensively with youth and teen programming and produced workshops at the library to bring an appreciation A poetry to young people. She's also very well known for her passion in working with poor people And attention to issues of social justice DeVora major was our third poet laureate She served from April 2002 to April 2004 and she initiated a very important 18 month program entitled city reflections war and peace on our streets Where she engaged the public in writing poems that are meaningful to them on topics of social justice Her selected poems were published in the San Francisco Chronicle as well as the library's publication at the library And last but not least certainly the last poet laureate was Jack Hirschman Was the first poet laureate selected by Mayor Gavin Newsom's administration and he served from January 2006 through January 2008 He partnered with the Friends of the Library and the Mayor's Office of Protocol to initiate an amazing program that still exists today It's the Poets 11 and you've heard about that where he solicited poems and readings from participants in each of the Supervisorial districts so that we could really have people by the community members He was also the visionary behind the very successful International Poetry Festival, so we're delighted to have had his legacy and we know that Diane de Prima in her tenure will be no exception We had a wonderful conversation She perhaps will tell a little bit about some of her ideas, but I know she's already been working in conducting workshops for children on poetry and Appreciation in our neighborhood so we know that this model will hopefully be expanded throughout the city And now it's my pleasure to welcome to the stage our Library Commission president a poet in her own right Jewel Gomez who will do the honors in introducing our poet laureate She has served in the library Commission since 2005 and I'm very proud to say that she is our library Commission president Jewel and welcome to San Francisco Public Library one of the great Democratic institutions in the country The year was 1958 and the world was turning on its axis like normal Except nothing is ever like normal where the world is concerned remember 1958 Fidel Castro declared victory over the Cuban dictator Fulhinso Batista Elvis got drafted into the army 30 million people died in the famine in China Arthur Miller refused to name names at the House on American Activities Commission Iraq ended its monarchy and became a republic and Alaska became a state The first New York City chapter of the lesbian liberation organization daughters of Bilitis was founded remember 1958 Only one year before the Supreme Court declared that women were equal enough to serve on juries and Birth control was still two years in the future to be approved by the FDA President Eisenhower initiated Operation wetback to stem immigration of Mexicans The US government disappeared 60 Native American nations from the government roles Nikita Khrushchev became premier of the Soviet Union 1958 and separate water fountains for blacks and whites were still the norm in many communities and Bethel Baptist Church in Alabama was bombed by the KKK Poet Ezra Pound was released from the lunatic asylum Appointment of the first Chinese American judge on the continental US was still a year away Our favorite songs were by Bobby Darren a rediscovered Woody Guthrie the platters Richie Valens the chipmunks and Frank Sinatra We were watching gunsmoke on TV and reading Lolita Or we were playing with that new invention the hula hoop 1958 Allen Ginsberg and Lawrence for Linguetti were acquitted of obscenity charges because of the production of howl San Francisco was in the movies in Hitchcock's Vertigo and Women were in the movies either as Auntie Mame Gigi or a cat on a hot tin roof remember Remembering is a revolutionary concept a path from here to there a path We cannot afford to ignore She asked us to remember The world I evoke is the one into which came the first collection of poetry published by Diane de Prima This kind of bird flies backward which you could pick up in 1958 for 95 cents and worth every penny 43 books later that Diane de Prima has distinguished herself as a poet and teacher and a bay and in the Bay Area and across the nation best known for affiliation with the beat poets of the 1950s and 60s a Movement of writers that questioned how the world was turning on its axis and a movement that sought a personal relationship with the universe rather than dependence on the mainstream definition of who we are that movement grew out of and set the stage for and Complimented many of the progressive political movements that surrounded it and that followed it Diane survived and thrived being identified with a movement Her reach goes into the future just as that movement would have hoped De Prima's writing has been translated into more than 20 languages She's been the recipient of awards and fellowships from institutions such as the National Endowment for the Arts and the National Poetry Association and received the Fred Cody Award for Lifetime Achievement The greatest testimonials to her work might come though from her students Who in here is studied with Diane? There you go. There you go There you go. Hi guys She shared her knowledge of writing and spiritual traditions over the past 40 years with students on a broad variety of educational institutions including many of them out here the California California College of Arts and Crafts New college where she helped establish with David Meltzer the masters in poetic program where I got the joy of teaching San Francisco Institute of Magical and Healing she has read her work at more than 300 institutions around the world Her writing grows out of the traditions of activism and personal growth embodied in her study of Zen Tibetan Buddhism and alchemy and She has helped change many things into gold The idea of who a woman poet could be the way that women tell our sexual stories The concept of how the world may be moved Deliberately forward rather than allow to slip backward the sacred quality of everything around us This is knowledge that is gold She's the mother of five children and I'm only mentioning that I'm sure that we didn't mention that with Lawrence or Jack But I Mention it because as we know the raising of children often falls on the mother So to be a mother to raise children and to continue to write is no small Accomplishment, that's another piece of gold that she gave us She's been arrested for obscenity denounced for taking LSD and Celebrated for her work as a visual artist her collections of poetry her Collages autobiographies lectures and theater pieces are the gold. She's created for us And what this position as poet laureate celebrates and her new works will add to that treasure and So many others never tired of celebrating her Adrienne rich called her loba poems a great geography of the female imagination Maxine Hong Kingston calls her work primal magic Peter Coyote called her Bonafide rootstock Alan Ginsberg called her a genius. I Celebrate our newest poet laureate by quoting deprimer herself This then is the gift the world has given us Diane deprimer I Wanted to say of course. Thank you to all the folks that Nominated me and made me poet laureate, but I decided That to name all those folks again after it gets to be like a litany, you know and really finally I have to say Thank you to all sentient beings There isn't a thing that's happened that hasn't helped to put each of us where we are so So thanks everybody and this is what I've written for us When I came to Santa I should put my glasses on I Tend to see right for a while and then this starts to be double or fuzzy or runs backwards or forwards when I came to San Francisco in 1961 to visit I came to a magical place a city of bright air of Bevel glass of jazz of poetry stained glass windows tucked above the front doors and even the poorest neighborhoods Vistas of bay and hills and sailboats that took my breath away while I waited for a bus. I Moved here in 1968 Bringing with me 14 grown-ups so-called and all of their accompanying children and pets horns and typewriters and at least one rifle we moved from the Hotel Albert on University and 10th in New York to a 14 room house on the panhandle of the park and With in-law apartment and garden that I'd rented or sent someone out to rent for us for $300 a month Is this mic making pops should I do something different David? I was make maker of sound. Is it okay? Okay, I Came away. I came away from a city where I'd run the poets theater and poets press Produced the Mimeograph newsletter the floating bear first with my lover Leroy Jones And later when I left him and married someone else alone He resigned he said for personal reasons, but it was a city that had by that time grown too harsh too hard to live in a City in which I'd seen too many deaths. I Came here to new dreams To a choice to be active to actualize What in New York? I'd only been able to write about I came here to work in new ways for change The grace of possibility that had opened up on this coast Because in the New York of the 1950s When I where I came of age as a poet one wrote but one didn't try to bring bring about What could be? And that's I have a note here to read a poem which I didn't Note I didn't mark in my things at a time, but I have here. It's called song for baby. Oh Unborn I can't tell you how many young mothers have written to me about but this is what that New York was like This is what I was looking at when they decided to be a single mom Song for baby. Oh unborn written for Jeannie my oldest probably in early 1957 sweetheart When you break through You'll find a poet here Not quite what one would choose. I Won't promise you'll never go hungry or that you won't be sad on this gutted breaking globe But I can show you baby enough to love To break your heart Forever I grew up in the world of McCarthy of the death of the Rosenbergs and of Wilhelm Reich of Endless witch hunts. I remember to this day where I was sitting It was on the steps of the new school for social research when I got the news that the Rosenbergs had been executed I was still 18 You trusted very few and you trusted them totally you never talked politics or sex in public Or talked about a lot of the literature you were actually reading I Worked for years in a bookstore where you'd better know the customer well if you were to pull out a copy of Jean Genet Or even Henry Miller Where he when he or she asked they were all illegal and I'm going to read a poem from a little later when I had a theater which was also getting busted for Showing a Jean Genet movie among other things It's a silly poem one of five theater poems From the early 1960s actually, how can I be serious when there are so many cops at the door? Threatening me with papers or asking to see my papers like in a more moral Oberon movie But I don't feel glamorous would you if you hadn't washed your hair in a month or combed it in a week for that matter Logan mile smiley says Alan's a genius Jimmy wearing hates everything we do but continues to do it with us They keep stealing Ray Johnson's pictures out of the lobby and changing the front door lock Well, we've been here through a blizzard a raid and a rainstorm. So I guess we're here to stay The same old people keep coming back every weekend to see the same place I had begun writing poetry when I was seven and I never stopped But I was twice that age all of 14 when I gave myself wholeheartedly to the poem I've been reading Keats's letters reading Shelly and Thomas Wolf with my friends while we were going to a high school at Fround on all things romantic When I had a kind of epiphany My mind moved in an instant from hero worship from gazing upward to Peership Gazing straight on I realized there was no reason I couldn't do what these folks had done There was no reason I couldn't at least try at that moment I Made what I knew then would be a lifelong commitment From then on for many years. I didn't let a day go by without writing Poetry became the guiding force in my life It led me a few years later to drop out of college and find an apartment on what was then the Lower East Side Poetry led me to study ancient Greek to visit Ezra Pound in St. Elizabeth's to found the poet's theater with my friends to learn offset printing and raise the money to buy my Fairchild Davidson press. I was very proud of it Poetry gave me a good rich life on the East Coast New York City was my school my university for many years It was where I learned the discipline of daily work at one's craft and learned how to look at painting listen to music Really see dance see Peter and One day poetry let me know for sure that it was time to move west to my real home San Francisco I'm going to read a poem that I wrote rather Not so long ago in the late 80s or 90s, but it occurred to me one day finally that one makes a deal with the art Secretly one expects something back Whatever it is and I was looking at what I felt like expected back and I call this poem Which I might might be what I'd like to call my city lights book the poetry deal I don't want to say I want to say I don't want anything, but the whisper of your scarf as The I'm right directly to poetry. The you is this poetry I want to say that I don't want anything But the whisper of your scarf as you do the dance of the seven veils The soft sound of your satin slippers on the carpet and the raw still bloody meat You toss my way that I chew on all night long. I Don't want anything you don't already bring trips to other worlds Dimensions of light or sound the rides on the back of a leopard on those black rocks High over some sea or gorge But it isn't true. I Want all that the sheet whitening of quasars the way you do that you dance between all those colors Yes, but I want you as mother Sister the stone walls of the cave. I lie in in trance for seven days the mist around the cabin That makes it invisible. I Want the flair and counterpoint of words and I want the non-verbal what can never be spoken as a foundation I'd like my daily bread however you arrange it and I'd also like to be bread or Sustenance for some others Even after I've left a Song they can walk a trail whip. I Don't think we've talked about money or success or fame whatever that is for a long time I Hoped you'd forget that part Now I'll do as you say about all that What seems most useful? I'd like to keep learning how to brew bitter herbs and how to make them translucent edible Almost crystalline What I offered you wasn't much you can always wake me like my closest friend or most loved lover You can burn my favorite snapshot of myself Lead me on paths or non paths anywhere You cannot make sense for years and I'll still believe you Drop husbands tribes and jobs as you wish You mostly aren't jealous have taken your place alongside gardens bread-making children printing presses But when your eyes shoot sparks and you say Choose between me and it It has always gone Except when it was my kids. I Took that risk and we worked it out somehow Now I've come to a place where there are no kids no tribe no bread no garden Only you in your two faces Formed and formless Nothing to hold back now and Nothing to offer.  I was wrong about the 80s Sanford the San Francisco that I came to in 1968 Was welcoming and sweet as it was tough and scary You're writing help bring all this about Peter Berg had said to me two months earlier I was then in San Francisco on a reading trip staying with Lenore candle Now he said come and enjoy the fruits It was hardly that simple and I knew it But the possibility of actualizing some of the dreams I've absorbed From my anarchist grandfather and hung on to ever since the chance to actually act on what I believed in To take a shot at creating the world as we dreamed it It made me eager to join these amazing folks poets diggers Panthers Zenny's Outriders and rebels of all sorts in the hope-filled and wild experiment that was bubbling away in the city 1968 My way was made easier by many Lawrence Ferlinghetti and Nancy Peters at City Lights Advanced money on the revolutionary letters. I had yet to finish Michael and Joanna McClure Lenore Candell Peter Coyote Kirby Doyle and Dee Dee Morrill Lee Lou Welsh Marilyn Rose the folks of the Oracle many many others made it clear that I and my sprawling and non-descript tribe were welcome here But there was plenty of work to do and plenty of room for all of us Back in New York my friends and I indulged in some creative financing Spurred on by the many assassinations in the news remember Remember 1968 and a general sense of urgency in the air. I Returned from that reading trip to San Francisco I returned from the reading trip from San Francisco to New York in April and by summer solstice We were all ensconced in our newly rented house on Oak Street revolutionary letter number four left to themselves People grow their hair Left to themselves. They take off their shoes Left to themselves. They make love sleep easily Share blankets dope and children They are not lazy or afraid They plant seeds they smile they speak to one another the word Coming into its own Touch of love on the brain the ear We return with the sea the tides we return as often as leaves as numerous as grass Gentle insistent We remember the way Our babes toddled barefoot through the cities of the universe The diggers immediately put us to work My household was sponsoring for delivering free free food to 25 urban communes twice a week and Free fish which was available on Saturday mornings only Friday was fish day in this still Catholic City Meanwhile, I was writing revolutionary letters at a fast clip Mailing them to Liberation News Service from there They went out to over 20. I mean 200 free newspapers all over the US and Canada I also performed them sometimes with a guitar accompaniment by Coyote on the steps of City Hall While my comrades handed out the digger papers and tried to persuade startled office workers on their lunch breaks That they should drop out and join the revolution. I Had a good friend an old friend of will gear would he got three Pete's cigarette and a barefoot potter a Communist millionaire who had a ranch near Mariposa He joyfully supplied us with sides of beef and whole sheep for our larger beans and other shindigs I made a few overnight trips in a pickup truck to bring home the goodies for those occasions I'm gonna skip the next the revolutionary letter that I was gonna read. I'll read the beginning of it Just so you get the sense Otherwise, we didn't have time for it drove across San Joaquin Valley with Kirby Doyle Grooving getting digger free digger meat for free city convention Grooving behind talk of Kirby's family been here a long time Grooving friendship renewed neat pickup truck.  I'll read it brought down across fields of insecticide and migrant workers and man I said that cat so uptight What's he so uptight about? It's not your hair not really It's just what the TV tells him about hippies got him scared what he reads in his magazines got him scared We got to come out from behind the image sit down with him and so on You get the idea It was good times For time the free bank lived on top of my refrigerator It was a shoebox full of money. I never knew how much was in there I didn't really care anyone who needed cash could come by the house and take some Anyone who had extra that they didn't need and there were many rock musicians dealers among others would drop some off The whereabouts of the free bank rotated from one digger house to another But the bank itself was solvent the shoebox was full for at least six months that I know of Which is proof enough for me that such institutions are possible San Francisco was Also that we might as well print our own money and forget about them all Tia San Francisco was then and still is for me the place where you can take your dreams into the street and make them happen Make change happen. I Wrote this next letter. I want to read revolutionary letter. I wrote it on in a truck as I was going from Tassau horror to a A Demonstration read that I had been asked to read at UC Santa Cruz. It was when we had started bombing Cambodia Many of your children don't know what I'm talking about. That's okay. Someone will explain San Francisco note I Think I'll stay on this earthquake fault near this still active volcano in this armed for fortress Facing a dying ocean and covered with dirt while the streets burn up and the rocks fly and pepper gas Lays us out because that's where my friends. Are you bastards?  We all know the same songs Mushrooms butterflies. We all have the same babies dig it the woods are big still pretty big guys Dig well, let's see. Where am I up to here? I Know because I'm told Pages I've gotten mixed up Yes, that's where I'm up to I know because I'm told It's been repeated to me by all kinds of folks on NPR by Michael Krasny is in the paper It's a fact of life for my younger poetry students than that San Francisco Even the mission the western edition and so on is too expensive for young artists the dancers poets Musicians are moving somewhere else and every once in a while I read the paper and realize how much of my city is now run by the unfun party That's about UN hyphen pH UN I Called them the unfun party the surrealists call them the miserable lists They can be Democrats Republicans radicals. It doesn't matter One way you can I've identified them as they don't even know how to distinguish between noise and music or Between vandalism and art. They just wanted out of their neighborhood They are afraid people might be having a good time The unfun party has unfortunately gotten very big in San Francisco It can now be found on many boards and planning commissions selling fear selling puritanical memorials Making rules about arrows Lumping all drugs together. So the one high school kid I met while teaching told me I might as well shoot heroin I vote I'm already evil.  I think they call it the beginning of cataracts I read you a recent poem from last this past spring. You'll see about stardust. It's called reality is no obstacle Refused to obey Refused to sleep Refused to turn away Refused to close your eyes Refused to shut your ears Refused silence while you can still sing Refused discourse in lieu of embracement Come to no end that is not a beginning and I let that stardust these cataracts The dust or bus exhaust or whatever it is I let it convince me that I live in the place I dreamed of when I came here the place I knew San Francisco was going to grow into when I moved here over 40 years ago Remember what the imagination seizes as beauty must be true said Keats So a San Francisco where all sexual preferences are good all pleasure and delight is Wonderful as long as there is joy and communication and no one cares about marriage and And no one by the way wants to join the army any army who why would you do that? Where no drug is criminalized though some are more useful than others and Addictions are treated benignly and without judgment Where everyone is taught how to use psychedelics? Even how to use pot just as one is taught both safety and pleasure in sex education And the mass psychology of fascism by Willem Reich is required reading in high school In the fifth grade kids memorized the Declaration of Human Rights a San Francisco where no one is hungry and free meals are festive communal banquets or Delivered and eloquently served to those who can't or don't want to go out or to eat in a crowd Where all folks are housed as and where and with whom they choose because housing is a basic human right? Where health care is free and available to all in all its forms Acupuncture Western medicine Chiropractic organ boxes hypnosis shamans of every sex are your Veta magical ritual the laying on their pants modes I haven't even dreamed of the healers have offices if they wish on huge and greenie campuses Where folks are paid to play flutes or bongos under the trees and make all the patients feel welcome and The schools are full of poetry music painting both building farming Astronomy jazz sculpture studio recording whatever the kids deem useful and want to learn I Have a revolutionary letter I was going to read there, but I think I want to keep going because I want to have time for questions The college is also a free as they were when I was in New York as a youngster and full of excitement Because the people who are there really want to be there and they're studying only what they want to know Where all the empty buildings have been turned into theaters meeting halls performance spaces living quarters Whatever their respective neighborhoods decide Where even the words surveillance Immigrant deportation have never been spoken and Everyone is welcome Everyone shares their music their food their vision with everyone other with everyone else in all of the cultures where the words Juvenile criminal are seen as the oxymoron. They are and Prisons have been abolished Where war is a fading memory a story told by our elders our parents parents and those invasive blue angels Thank You Lawrence for only getting for talking about them have long since gone somewhere Anywhere they're welcome if they're still welcome anywhere at all. Oh Did I mention there's plenty of work? Anyone who needs or wants has a job people are busy fixing streets Restoring and replanting Golden Gate Park that jewel of our city and All the smaller neighborhood parks are rejuvenated their rec centers are open long into the night Every neighborhood park has after-school fun stuff to do free daycare of all kinds is available Parents and kids get to choose what works for them Young people are busy tutoring the young caring for visiting amusing learning from the old The disabled are using their many skills. They have friends. They feel valued a part of our social fabric People are painting murals playing music making art everywhere and being paid for it Muni and Bart are free as are all the museums Fairy boats cinemas theaters opera and jazz concerts all free of course There are jobs on the welcoming committees young musicians and artists and craftspeople when they arrive are Welcomed in given housing and supplies and is stipend for food and clothing They're given a map of the places where they can perform or show their work print their books the communal graphic studios and the art Studios there are some in every neighborhood What happened folks?  Schools out goodie. Oh All our stuff is on the street and there's a lock on the door now. Mom is crying What kind of human passes a rule like that? We're even waffling on or have completely dropped by now our long-held policy of sanctuary Used to be a sacred word remember sanctuary asylum for so-called illegals My peeps I'm ashamed to be one of you My friends, I'm ashamed of who we are What we've become Sunday's paper We these is the country is a hole now it's not our town Suspended medical evacuations from Haiti so it's clear who's going to pay for it all Even the Borg as I recall behave better at least to their own species Well, that ain't my San Francisco Not the San Francisco that I am poor poet laureate of that San Francisco city of sunlight Bounced off ocean and pay city of kindness of people Who have time time to look each other in the eye? time to listen Bear witness to each other's lives when I was asked to read at the International Poetry Festival and was my first Act as poet laureate, and I wasn't really officially poet laureate because nobody had announced it yet except I have been told not to announce it by someone who was handling publicity for the mayor So I hadn't told anybody hardly And they were going to handle the publicity and then there wasn't any So when I was asked to read there I wrote a first draft for my oath of office I'm going to first draft poet laureate of the office for all poets everywhere It is the poem I serve Luminous through time that celebration of human breath of mellos It is and always has been the muse Androgynous and ruthless as any angel Scattering words that need no radio frequency no broadband It is the light on the ocean here and the sky and all its moods Luminous fog that wakes me up to write and something I call the imp of the short poem It is the people of San Francisco in their beauty bright luminous eyes looking out from homeless faces looking up from gardening skateboarding singing Playing cards playing ball barbecuing in their backyards the folks in the mission the Excelsior in Bayview Hunter's Point to Pantown North Beach Ingleside folks in the sunset working and idle passionate and angry silent Powerful in their silence My friends and neighbors parked at Ocean Beach at Twin Peaks in their cars watching the sun go down My vow is To remind us all To celebrate There is no time to desperate no season that is not a season of song And then since there was such a long gap between the mayor Newsom's announcement of his choice of me at the Richmond Library And the date when we arrived at for this talk.  I Had the collected works of John Keats to swear on and this is the oath I wrote and Ron Turner administered So I read the I read the first part and then he began I'll tell you where he began first part is in the name of Tara most bountiful most holy all powerful mother indwelling in every being And then he began do you Diane to premix it? I accept the office of poet laureate of the city of San Francisco and will do all in my power in this magical city to guard and honor and Propagate poetry of all kinds for all people in all walks of life and remind them to Celebrate the world in all its mystery and after he administered that I read the last part every Vision is holy The power of imagination is vast and Poetry poetry guards the old roads and opens new ones Every day the poem cuts trails into the realms of gold The alchemical gold of the mind So I've already taken that oath and keeping with that. I thought I'd share just a few of my Plans what I want to do is poet laureate a little bit of what I Cut out a lot of this because I want to buy seven be talking with you people I want to invite poets and and people all the poets and people of San Francisco and many celebrations We're so rich. We have a diversity of people's languages diversity of poetry is oral and written I'm hoping to bring poets of every school together poets from every walk of life every class a word that we don't say often enough I'd like to have poets read in different languages with and without translation with and without visuals whatever So I'm to start off with I have arranged to have this space on March 9th to celebrate International Women's Day Janice Merrick a tiny the very major for silly Nina Serrano and Michelle T will all read to honor International Women's Day, which I think it's about time to Bay Area noticed Even in the Midwest I went to there were three readings. I was invited to the people were celebrating it in Chicago Detroit Cleveland, but here I guess maybe I don't know what's the matter with us I don't know and I'm in the process of planning a May Day event under the auspices of city lights I want to celebrate May Day as one of the four cross quarter days as you know today is one also Candlemas wing bulk however you say that so on It's the day That really is the day that went that light starts to really come back. So the greeting at the door Bridget The goddess of Ireland is what this cognate would bright by the way, so is bright Cognate with bright And the greeting that people would have at their doors to knock on your friend's door because it was Bridget's day or whatever you were called it in your part of the world There was a cradle with a baby made of corn in it by the door and the greeting was Bridget has come and the answer was Bridget is welcome So Bridget has come The light is returning now this time is that time of the year So I would like to celebrate May Day is a green holiday a holiday of sprouting things of children Of course, we won't not we won't ignore the political thing, but there are other celebrations I want to do that will be more pointing in that direction But and those of us who hail from Europe have lost something big when we lost the standing stones and the May Pole So May Day I want to celebrate that way and I'm also I don't have it set a date yet, but I want to do something right here Maybe in early August that's called What is a poem anyway and invite people of many many many schools of poetry to present what their idea of Poetics is and try to reach out to lots of regular Close regular people, you know who have been maybe have maybe lost track of poetry because maybe it's gotten buried in theoretical Jorgen maybe and have them ask questions. I want most of that event to be Q&A dialogue So those are a couple of the things I'm doing the other thing is I want to I've already started to reach out to the kids by doing two workshops for 70 rolls at the Excelsior branch library They were very very enthusiastic. I wasn't teaching as Jewel thought poetry appreciation I don't know if they appreciate poetry. They wanted to write it. They came in with their pencils We're gonna make poems now.  We were doing group poems line with a color or a line with a city street They have those for their school Now I'm gonna write that up as a model and try to go into four different neighborhoods this year and for next I hope We'll see and it's not good to go once you have to go and then wait a month and go again So the kids really get it and remember and if there's any budding writers around it They'll they'll say with it after that. I want to do little ones. I want to do bigger ones all those kids And I plan to keep in touch with any teacher like the one that brought these kids in or a librarian who wants to Go further with it so that by email I can supply them with other exercises to do or general advice if they need that and I just want to say that from 1971 to 78 I worked for the NEA as a poet in the schools all over the West I Taught I started in Wyoming and I taught every level from preschoolers to college students I was a lot in juvenile halls reform schools jails. I was on reservations And my reservation schools and also BIA boarding schools, which were the in the 70s will like to break your heart and I'd like to share the experience I got by doing these kind of workshops here in my hometown So then also to my energy and time permit and my help allows I'm going to like to take poetry also to the older folks in Senior centers and other such facilities, but I have to remember that I myself am an older folk and Sometimes my body has to insist that I remember if all goes well in this year with the young people I hope to also go to some senior centers next year And read an older poem an older folk all that I wrote recently Was to some friend I was teaching some poets who were mostly all dead who used to live in Venice, California and and Denver a Whole bunch. There's a axis from Denver to Venice and I wrote them this then a good day, too It is with my whole heart open No pain in it. I celebrate lost brothers and sisters What joy we lived Riding war ponies straight into the sun So I want to say that even with my even without my limitations what I can do in two years It's very little measured against the dreams. We had of what could happen and what the city could be What it could bring in terms of poetry art and so on into all its people and by extension to the world Jack DeVora Janice Lawrence they brought poetry back into people's lives here in many ways as Louise reminded you I To take just one example. I know we all hope that the International Poetry Festival at Jack started will continue far into the future But Yeah, yeah, I also hope that the after-school poetry workshops will continue and grow Eventually spread to empty park and rec facilities facilities, too I hope then time is going to be a way to employ young poets and so the workshops Will eventually also embrace other arts. It could be workshops in painting jazz You dance the schools aren't doing it. Somebody's got to do it. What are these kids going to know? How are they going to find their way of being of expressing who they are? So I'm hoping that this is something that can continue and I have some reason to hope for my own experience Back in the 50s when I finally hooked up with a few with the few like-minded folks in other cities across America They were all told about 200 of us and we were found each other by way of floating bear which I did with a Mary Baraka and By way of insistent networking on the part of Allen Ginsberg who insisted that you know every other poet in your town when he came through There were about 200 not much more than 200 writers painters dancers Korea all together all Isolated and all totally paranoid and yet I see have seen how the vision and work of those 200 or so eventually changed the world It didn't bring world peace or end poverty alas, but it changed how we as a nation think How we see each other and see the world The 200 of us didn't do it all by any means, but we did something We made something happen. I hope that San Francisco becomes once again a city Where people have time to listen and where we truly know again But none of us are separate a City where we can and do bear witness to each other's joys triumphs and pain a City where we remember community Where we know that each other's children are as all all all as precious as our own children Can poetry do that? Do the arts have that power? It is my belief and my faith that they do and That it starts with the word With each and every painting poem


Here's Henry, left guard, breaks the tackle to the five, Henry to the end, ladies and gentlemen, that is the king! Touchdown Titans! Take away, touchdown, that's complimentary football!


Hi and how are you all today? The question says, a firm makes item A and V and the total number of items it can make in a day is 24. It takes 1 hour to make an item of A and only half an hour to make an item of B. The maximum time available per day is 16 hours. The profit on item A is 300 and on one item of B is 160. How many items of each type should be produced to maximize the profits? Solve the problem graphically. So here first of all, let item A manufactures per day BX. Item B manufactured per day BY. Now the constraints are, first of all it is given to us that maximum time available to us or sorry the total number of item which we can make in a day is 24. That means X plus 5 can be less than equal to 24. Right? It has to be that X and Y has to be greater than 0. Then we are given that it takes 1 hour to make item X and half an hour to make item Y. Right? And the total time should be less than equal to 16 or we can write this equation as 2X plus Y is less than equal to and we need to maximize our profit function, say P. Profit earned on X is 300 and profit earned on Y is 160. So we need to maximize this profit function with respect subject to these constraints. Now let's take X plus Y equal to 24, 2X plus Y equal to 32, X greater than equal to 0 and Y greater than equal to 0 separately. Now here we will be finding out two points for these equations. The value of X is 0, Y is 24, Y is 0, X is 24. For this equation we have when the value of X is 0, Y is 32 and when the value of Y is 0 then the value of X is 16. So now we need to plot these two equations on the graph. Now here since the value of X and Y are both greater than equal to 0, so we will be concentrating on the first quadrant itself. Now let us plot those two equations here. Now here are the two equations and these are the lines representing these two equations. They both are intersecting at point P where the value of X is coming out to be 8 and Y is coming out to be 16. So we can write that the region will contain the point 0, 0 in both the points. So we have point 0 then A that is 16, 0 then point B that is 8 comma 16 and point C that is 0 comma 24. Now at these four points let us find out the value of P. So we have it as equal to 300 into 0 plus 160 into 0 giving us the value of P as 0. Then here we have 300 into 16 plus 160 into 0 which gives us the value as 4,800. Here we have into 8 plus 160 into 60 and the value is coming out to be 4,960 and lastly we have 300 into 0 plus 160 into 24 giving us the value as 3,840. So we can clearly see that profit is maximum that is 4,960 when X is equal to 8 and Y is equal to 60. Hence 8 items of A and 16 items of B per day should be manufactured. Right, so this completes the session. Hope you understood the whole concept well and enjoy. Bye for now.


This is the right one, okay. Okay, so a few statistics about the project in general and a few information about the project. First, it's important to remember that we have an annual report providing a lot of information about the project. Of course, the annual report is about the last year, but it provides plenty of info over the last year. You can download a low resolution, a high resolution and the original German report from the links provided in this slide. Which were the source of income of the PDF in 2019? As you can see, the majority was donation by a PayPal and then donation by a credit card that then there is a smaller percentage of other donations, advisory board member fees and other income, which is really minor percentage. So basically almost 90, over 90% of all the money is from donations and these donations are mostly from individuals. This is something that we would like to improve in terms of not stopping individuals from donating but having also organizations either donating or paying money to companies in the ecosystem because at the moment the situation is rather unbalanced and it's a little bit of a pity that individuals are giving a lot more than enterprises to LibreOffice. These are expenses, so the biggest chunk is for the team of people that are working full-time to or in some cases part-time to keep the project going. Then we have community, tenders and other expenses of course in 2020 the numbers are a little bit different because we didn't have travels. So the next year the numbers will be slightly different. Unfortunately for a reason we all know that the limitation that we have got so far have not been really an advantage for a project like ours where meeting face-to-face in some cases is quite important. These are donations per day per month.  As you can see, we had a significant improvement since September last year when we started showing every six months a banner on top of the LibreOffice start screen where there was an invitation to donate. Immediately after this was shown on the LibreOffice start screen we had a 25 to 40% increase in donations and I would say not only in terms of numbers but also in terms of amounts. So the numbers have increased but also the average amount has slightly increased. And the LibreOffice had a real, was growing quite significantly during the pandemic. As you can see March, April and May are the three months where we got more donations and we got more downloads of LibreOffice. Probably many people locked at home, install LibreOffice on their PCs. These are donations by quarter. We keep track of this because of course it is important to have a regular income to guarantee that the project has solid basis. And this is a comparison of the amount of monthly donations with previous years. So 2019 is yellow, 2018 is red and 2017 is blue. In 2017, as you can see, we had a drop and we this triggered a change in the donation page and in the way that donation were promoted after downloads. This is the amount of total recurring donation and PayPal and Stripe and these are the total amount of donations, so not just recurring which are those monthly, quarterly or yearly. These are including also one shot donations. And it's a very good results so far in 2020. These are downloads, 2019 is missing, is not missing for a mistake, is deliberately missing because in the first six months of 2019, there were a few episodes which screwed up completely the numbers. So it was completely meaningless to compare the numbers of 2019 with the numbers of the other years. We probably had some bought triggering false donations up to getting numbers which were double or triple to the of the current real ones. In 2020, numbers are have an additional level of cleanliness. You must work very hard to clean the numbers. So the numbers in 2020 look similar to 2000 to 2018, but they're probably the 2018 are slightly higher than the reality. And this is a comparison with downloads with donations. The red line are donations. As you can see, it is very difficult to predict. We had spikes of donations over downloads and we have spikes of downloads over donations. We try to keep track. This is updated on a weekly basis. Donations are updated on a daily basis. We try to be responsive of any change. And these are downloads by continent. So 63% is Europe. The other continents are accounting for smaller percentages. We are probably the only free software which is downloading Antarctica. There is a person that updates LibreOffice in Antarctica every regularly every three months. So we have four downloads in Antarctica in 2020 so far. These are bio-operating system 80% is Windows. There is a large percentage, almost 10% of unknown. Maybe they are behind a firewall or something that doesn't allow us to guess the operating system. Then we have Mac and GNU Linux. These, the GNU Linux is increasing and it's growing in general terms. We see numbers in Linux, but not only in for LibreOffice, but in general growing. And then there is a smaller number for other operating systems. In term of estimate, we can say that the mix has slightly changed. So Linux has increased, Windows and Mac OS have slightly decreased. So the figure that we consider, which is around 200 million user, is still the right one. And it is important to underline that of this 200 million user, probably half of them are not unique users. Some notes I already told about 2019. It is important to say that for every download of LibreOffice from TDF there are between 0.5 and one downloads from other sources. They don't tell us their numbers, but we know that their number of downloads for LibreOffice is quite high. And this is one of the reasons why they don't give us the numbers because they usually associate the download of LibreOffice to advertising on their website. Linux downloads are negligible. The majority of our Linux users get LibreOffice from the distribution repositories. These are, now we have some figures about development. These are Git comments by organization in 2019 up to the end of September. So Collabora is the biggest one, 37%. Then we have 25% volunteers, 21% Red Hat, TDF, CIB at 5%. And then we have the other organization contributing smaller numbers, but they are all important. This is important to remember that all contributions to an open source project are very important and are key for the health of the ecosystem and the project. These are the top 20 committers. We will have to give some kind of, I don't know to do trophy to Kaolan which was been leading this list for years and years. But it's important to show that we have new contributors and people that this list is rather dynamic and not all the same people are showing up every year. These are the same committers on Git. Some numbers are different, some are exactly the same. These are the top back submitters. And I have said this, the LibreOffice team in Hungary. Then we have people from other sources submitting bugs to our system. Yeah, this is the one. These are the main contributors to Askbot. They are providing mainly questions to, answers to questions from users. And these are community contributions. Community is more general. So it's not just about code, it's more or less about everything that happens and is monitored by our dashboard. If you don't know, all these data are from dashboard.libreoffice, documentfoundation.org. This is a geography of the LibreOffice community. We cover a very large number of countries. We would like to cover more. Dark green is where we have also members, not only contributors, light green is where we have contributors. So it's important that the dark green grows even further than current. And that's all on my side. I will unshare my screen if you have questions. I'm happy to answer them. Any question, any remark, anything I said was not, you did not agree or you would like to have some figures clarified or maybe other figures that I didn't have to the presentation. This is entirely possible, sorry. Putting all the information in one single slide deck, sometimes you can forget something. Italo, this is Ashod, I have a question. Sure. So I'm wondering the update feature that we have, do we use that to get a better sense of the numbers? Because I would expect that to work regardless of where it was downloaded or even if it was a distro repo download, the update feature would still be available. We look at it, but the experience says, tells us that it's not really representative of the numbers of active users. It is somehow giving an indication, but for instance, all the people that are using LibreOffice in an enterprise, even small one, they might be blocked from communicating with the outside or they may have the update disabled by design because there is someone that wants to control it. So the reality is that the update feature is representing probably around 60%, not more than 60% of our install base in general. Thank you. So it is, of course, our big issue is that we don't invoice anyone because by invoicing it would be easy to have the numbers. But even if in addition, we don't consider, even if they are basically LibreOffice users, in fact, they are LibreOffice users, we do not have visibility on who is using CollaboraOffice or version of LibreOffice that are provided by ecosystem companies. I mean, we could probably put together the numbers and not disclosing the numbers the mix that would help us in providing better numbers. Maybe it's something that we should do. I don't know. Of course, we as TDF, we provide the numbers very transparently, it's open source. When you have people paying for the numbers, then maybe you don't want to give these numbers. I think it's providing our real numbers is a huge challenge. It would be nice to have analysts doing this. But unfortunately, analysts, let's say there is a company that is strongly, that is providing analysts very strong reasons not to disclose the numbers of office suites in general. It'll all? Yeah. Could you show the download graph again for the week with the publishing of version 7.0 and how was it? Oh, I don't even separate it. That is on the, I don't have the link at the end. It's on the, there is a page that is showing downloads. My numbers are aggregated. So there is not a, I know that there is a web page if Gillem is listening in those all the links by heart, but I'm not as smart as Gillem. There is anyway, there is a website providing the numbers by version. If I remember well, the number of 7.0 at the moment is equivalent and I'm just thinking about the visual, the color of the two. We can say that if we divide all users, all downloads by five, four people are still downloading six and one is downloading seven. Okay. That was, that was the fact that was interesting. Yeah. Thanks. Lothar, you can go to stats.documentfoundation.org and you will have some metrics there. Yeah. I know that you, you know everything by heart, but I don't. Thanks Gillem. No, it's actually higher at the moment. Yes. It's actually higher. Yeah. Actually it's the opposite that I said it's four downloading seven and one downloading six. Oh, okay. That's interesting. I can let me, it's difficult to share my, because it's on another. No, no, no, I will have a look there by myself. Thanks. Yeah, but Lothar, you know, because you talk with a lot of users, like I do that in some cases people will update, I would say years after they should update. If, for instance, just for the people that is not familiar, but we have another that is download at LibreOffice.org for people that has download issues of LibreOffice and two out of that 10 messages, so 20% of messages is of people that try to install LibreOffice on Windows XP, but they don't have installed the service pack one. So LibreOffice doesn't install. So we get, you know, we get, no, sorry, it's Windows 7. They, on Windows 7, the two people say, I would like to install the new version of LibreOffice, but it tells me that I cannot because of this issue, as it is an internal error, Windows error, and the Windows error says, they don't have Windows 7 SP1 installed in 2020, and Windows 7 SP1 was released in March 2010. So for 10 years, they've been used in Windows 7 basically, not secure and not updated, and this represent so what users are about. Yeah. Okay, okay. I think that everything is under control on my other two screens. And the sessions are now finished somehow on the two rooms on. Indeed, and then we have pretty much on time because the next talk is here in this room at 40, 30 UTC, so in four minutes, and then we caught up with the skid. And again, apologies to everyone who's talk could not take this because we had issues. We had a lot of issues. We had a lot of issues. So I could not take this because we had issues. We're truly sorry for that, and we tried to find a solution, but for now we are in the schedule. Yeah. And just also the announcement here that at 1645 UTC, that is in two hours, we now plan a quick five to 10 minute maintenance window to further bump up the conferencing system just in case. So there will be a short downtime about 10 minutes, 1645. So we ask everyone and you talk by then because the last time we tried to wait and it didn't work because of overlapping talks. We make a hard reboot 1645 for some updates and especially bumping up DVM just in case. It works smoothly, but we want to be prepared. Yeah, Florian, let me pay my respect for this urgent change of these suits and how it works very well. Very well done. Thank you. Also Gillem, if he's still in the room. Thanks. Especially Gillem. Really cute. You did a fantastic job. And I'm really happy to work with you and that you were running that or you are running that in that fashion really well done. Thanks, team.


All right. Good afternoon, cyber traders. Welcome on back here this Thursday December 22nd Light our crowd here of course heading into the holiday weekend Christmas weekend here So great to see Lita and Mark all was just here. Otherwise. I saw Allison just a moment ago Just saw Mike just now Norman and Michael D we still have a few more of us Otherwise great to see Dan Andre Mark Ron And if you're just joining us back on social media Facebook live or YouTube welcome on back as well So market took another huge hit here today end up just bouncing now recently after or just prior to two o'clock Normally you'd expect that quote-unquote reversal time to take place around ten thirty ish give or take a few minutes But after a period of consolidation We didn't really get much of a bounce within the spy the S&P the markets alike and with that it ended up leading to a New low so another drop and then we ended up seeing the spy bounce roughly from Roughly from around three seventy five a little underneath that price But nevertheless though the stock on the screen here to begin EJH It's funny one of my students Mark just chatted me earlier, you know a like you have this penny stock EJH Listen not a penny stock and mark knows that it's just to say that this is a stock that was under a dollar You know just like earlier today and from the past couple of days probably for a little while and know with that It ended up making a huge push today. It also popped yesterday as well It's up over a hundred percent from yesterday So it's saying that at some point that the show will be over right at some point This will look to make a pullback or lower highs It ended up running up just a moment to go from our call out at least off of a dollar and ended up topping off right under 120 so now at this point you could see the lower highs being built Gotta be careful on this trade and I'll tell you what even once more This stock for a dollar stack cheap dollar stack this order book is actually terrible for this type of stock for this You know inexpensive trade, so I'm not too keen to put this on our watch list I'm gonna you know to start by putting this on the side. Maybe I'll come back to this by the end of it all Feel like with such a big spread order book isn't terribly illiquid, but you got to spread there So you know in that regard it's gonna be tough to get in and out of especially on a false break The ISO though as we go from top to bottom now recapping a couple of the stocks that we ended up putting on our watch list from earlier Or at least you know trading otherwise you're heading into a holiday weekend. You shouldn't expect much I did not at least but I ended up missing out on the ISO with that in mind So no bunch of our students did pretty well on this trade kind of scalping it in and out But no at least after 10 o'clock. I wasn't expecting continuation. It was just grinding grinding up and up higher So you know ended up making that that Lovely push that you would hope to see happen ended up topping off the time all the way up as high as 175 Then broke higher heading into the mid-afternoon. So, you know again normally for a stock like ISO I don't think that we've ever really traded this thing before or at least certainly of recent So I zoom back out on the daily chart here It looks like a new IPO back from last year popped up to 16 plus and then came all the way down to sub a dollar Sub 50 cents really is zooming on the chart. So, you know with that I mean heading into the day today where we weren't expecting to see this top off just under two bucks So the show might be over on this also like the EJH trade So I'll come back to set the ends not really fully committed to it just yet. I gotta expand this little price Column here and always throws me off. All right, so let's go over the ape trade next AMC dividend stock So, you know, there was a reverse split news that came out on AMC today I think one for ten ended up leading to a huge drop off. It was pretty odd to see a This is actually moving in verse to AMC every time AMC dropped off and tanked. This actually popped and bounced In the vice versa, but that you know only lasted so long that lasted until 10 o'clock Really from pre-market up until 10 o'clock. So, you know, that was pretty nice to have But a break now at least trying to move back up at least across the afternoon I'm not fully sold on this yet a huge level. I was watching with one of our students earlier and coaching Felix It was off of 124. It's actually had a pretty nice fib level right there. Let me actually put that up right now If it wasn't the retracement it was the extension so Bingo right there So we were watching that after 1030 myself and Felix and you know, we saw it snip above it We didn't take the trade. We were waiting for a couple of other shakes there to it more buying and buying and didn't get it So just dropped back down. We didn't enter the trade Ended up making a nice balance roughly from here roughly off the 50% line I think that is or if not the 61.8 that is off of 103 So, you know, that was nice to have happened. I didn't take that trade But you know right now this is trying to push back up towards this next fib level off 124 It's over the VWAP too. That's also a big talking point. So is it possible for this to run up higher into the close? It is it's a pretty liquid stock too, you know unlike the EJH. This has a really tight spread. I like that part So, you know normally where I wouldn't put a stock as exhausted as the ape trade on our watch list for the afternoon I don't mind at least giving it a look. It's kind of low risk to do that right now Just be careful of this 124 though if it makes the false break and then tanks right back below it Then that's a huge red flag All right PRQR This actually treated me pretty nicely in pre-market heading into the open got out after nine o'clock just Right around 902 903 in the morning and just as fast to started You don't want to hold on to a trade like that heading heading into the open Typically you'll see sell-off or otherwise consolidation You want to give yourself some time to prep your other trades heading into the open, you know like the ISO the ape stock otherwise and you know the PRQR here ended up consolidating it pulled back and Otherwise, I guess across the early afternoon pop back up again made it like a little play for you But not a whole lot to write home about here since the pre-market ended up flattening out otherwise Oh, I see this one ended up having a nice pop. It took its sweet time though to make this squeeze up though So, you know, I wasn't there for the taking on that broke over the VWAP made a nice pop At least up towards 525 APCX we'll kind of just skim through the gainer side now again heading into a holiday weekend Especially on a down market day like this No, I wouldn't expect for there to be too many eyeballs out there on too many big light You know volatile stocks out there if there is anything that pops off of news Then we'll certainly react or if there's anything on its own accord making a pop that like I wasn't expecting then we'll definitely consider But this is kind of the theme of the day right now DB GI is a former runner We ended up doing pretty well on this trade heading back into the end of November again as a day trade not as a swing trade So it looks like historically this thing's took a huge hit, but you know today up over 21% I didn't really see this until right now looking at the chart. It's hard to ignore right It's hard to not put this on our watch list looking at the chart perfect uptrend right near the highs Just the order books a little skimpy a little thin So just be careful there, but for right now we'll put this on our list the DB GI trade There we go. There's one Wasn't expecting that DCFC we ended up calling this one out earlier today if I was to did it first a few more of us like Norman jumped in on this Thing I think ran up towards 165 167 pull back nasty shake So, you know that that I'm not a fan of seeing it make that second wind type of move like you're seeing now You normally don't expect the higher high for this to make as good of a run as it made from the morning session So I'm not fully committed to this just yet. It looks like it could be interesting But I'll come back to this. There's a few that I'll come back to this and the EJH the ISO Those were all on the side list Did I click on BLI yet? BLI still trading some decent volume per minute about 15 18,000 shares per minute order book is still pretty liquid And it just broke under and over from three. So that could be some support building Another stack. I'll kind of just put on the side list. I wouldn't mind slipping this just on our main list by the end of it all Gotta be picky and choosy on a daylight today markets down today I mean, I got a couple of these ETFs like cold that made a big pop earlier today I know Chuck took advantage of the of this one earlier today And it's up big trading some good volumes So, you know right now I'll slip this back on on our main watch list the cold Breaking above the highs that we had back from the beginning of this month UVXY when the markets are down this typically runs up, you know VIX ETF So right now it's just kind of slow and choppy. I'm not too, uh, you know interested in this right now But the cold I definitely am All right, so let's wrap up the gainer side here folks probably not going to find a whole lot That's you know up otherwise we did good on ape and the dbgi so far. Hopefully that continues Yeah, bivvy bi vi this thing's been on like a weird move up on a tear back from early november But we really focused on it from the beginning of this month popped up towards 14 right back down And then, uh, you know right now it's just not trading good enough volume on the order book CLF kind of a sideless stock, you know today up big But now again just trying to make that second wind type of move right now It's not going to be as good or advantageous, you know compared to the morning pop All right So let's hop over to the loser side right now folks Just if there's anything else that you see that looks good type it in chat board Goes across the board for all of us on social media facebook library youtube or of course for all of us inside the trading room I'll check the chat and just the in just a moment SOXL ETF I mean, you know, hey semiconductor ETF Fausto is calling out the Fausto flag on SOXS and that was from earlier this morning beautiful Flag that led to a to a huge pop breakout So with that SOXL semiconductor ETF ended up dropping off bearish flag inversely So, uh, you know, this is the ETF that you'd see AMD follow-in Intel micron a video mainly right So, you know as a day trade I wouldn't be uh To oppose the I guess of putting AMD in particular on our watch list a little bit more expensive Yes, but uh, you know order book pretty liquid, you know, it's a name brand stock So I am breaking that rule as well But you know, if you're more of a level three trader and up you certainly know what to do on a stock like AMD Definitely has some good iceberg levels. So I don't want to actually putting this on our main list at for right now All right, so before I go too much more on a tangent there We were talking about SOXL that led me to AMD So, you know, we had eight before here's AMC, you know, as we go down the losers list here still So this is pretty interesting, right? This ended up popping We ended up seeing the eight trade dump off at that point then when eight pulled back up this one ended up dropping off Uh, now they're not really making that inverse move right now. So don't rely on that please But that was like just very odd to see from the market open and pre-market at least but You know pass on that for right now way fair dropped off from earlier, you could say in hindsight that it looks like a pretty good short It's always easy to say things in hindsight, right? Jks just not enough volume on the order book for that AEHR not much happening there All right, folks, I'll need your help if there's anything else up down left right more than a five percent It looks good type it in the chat board. Definitely. Definitely. Let me know Got nada on youtube and that's that's all right. I mean, hey today has been relatively a drag since the market flattened out So if there's anything else that looks good, let me know From ravina op and grom. Nah, grom's not going to do anything right now and same with op Those are unfortunately busts both of them. They were from pre-market heading into the open I personally was pretty interested in grom and pre-market until I realized that there was No news off of it really no real news catalyst and Often at least I don't want to say always but often when there's no news catalyst and the volume dies off That's where you tend to see the thing just completely reversed go back down You know it could be on the top of the or it could be on the gainers list at one point And then it you know later in the day as you're seeing obviously now You know it could end up on as much as as much as on the loser side So op down over 24 percent right now that thing was up big today in pre-market Rom same same thing. It's a shame, right? You don't want to get stuck holding on to these things. That's the issue, right? You got to make sure that your stops are set From mark, which I will jump to a stock that he didn't call out just there But he had called it out earlier. So since I saw his name, I'm like, all right, let me check out mp again So mp, which I'm just catching again right now You know, we were following this heading into the early afternoon drop down towards 24 He'll just let slightly above it. You know, it's just shortable and it's pulling back down right now It seems from 25. So could be a nice continued drop off here the mp trade Then for mark's call out right now teedock. Yeah teedock also looking pretty good as a short mark. Nice call Yeah, I'll put this on our watchlist too Uh from later. I'm sorry. See seeing ccl taking a hit Yeah down big, but it's just like I feel like it's too slow right now Ended up dropping off beautifully from after the market opened up. So, you know with the earnings that came out yesterday, right? Led to a weird squeeze. We took advantage of the run up. I chased it You know, I don't want to say chased I ended up missing a good chunk of the action I ended up getting it from a higher level and um, you know at that point There was still some money to be made on it, but otherwise today down big and likely off that earning support that came out there, right?  I'm sorry from karin thmo Nas and it's not really doing much. It's on a huge spread to DC fc going back to this one right now I just made that round the top so that second wind type of move I think is kicking in and you know, I don't know if it's going to make as good of a squeeze This thing is all over the map. Are you kidding me? This just dropped from 108 all the way down to 95 cents Then spiked right back on up to 110 in a matter of like 15 minutes This is like a level five stock folks.  So You know with that in mind don't got some things to be thankful for some good things to celebrate Good time to be with family Don't shoot yourself in the foot and try and trade this thing at the right place wrong time and get smashed So it's on a bit of a spread. Hopefully more eyeballs catch this trade to where the order book fills in more I'm going to put this on our list with this spike back up, but definitely be careful here for the ejh All right, so we got the ejh the dcfc not as much the iso here not as much and then bli It's like kind of lingering over a three. I feel like it's going to break lower to 290 or the vwap there first Um, you know, it doesn't hurt us to put this on the back end of our list for right now. It's tradable so There we go folks So with that in mind for all of a sudden social media facebook live or youtube If you're not catching us tomorrow, whether it be in the morning or the afternoon I may as well say now ahead of time happy holidays to you merry christmas happy hanukkah And all of which you celebrate so with that in mind if you have any other questions or Anything that you'd like to send over my way I always like to post my email here at the end at the end of the stream josh at ctt trading dot com Otherwise if you wanted to join us inside our live trading room You could always set your trial to begin on on tuesday of next week. I was about to say monday Monday we're observing christmas within the market here. So, you know, of course 25th on sunday We got christmas then after that on monday the 26th folks folks keep in mind markets can be closed So if you wanted to join us inside our live trading room just for all of a sudden youtube or facebook live Set your trial to begin on tuesday Just go right down to the link on the green banner below the stream And you could call our office as well and just talk to one of our education advisors They'll be able to set your trial to begin on a specific date But for michael and for norman and for lita and just all of us there live right now phil and and jeff and all Of us included. I'll be in the chat board up until 3 30 I'll be here tomorrow. So for anyone sticking around for tomorrow I look forward to seeing all of us at least come back tomorrow Before the weekend, but uh with that in mind. Hopefully we have a nice afternoon folks, right? I'll talk to you soon. Take care