Very good morning once again. Thanks for joining in. Let's get started From where we left off in the last class. We stopped at page 43 From chapter 4 we're learning started learning about Worship ministry and the organizational aspect of it So let's resume Where we left off we spoke a little bit about rehearsal and the difference between practice and rehearsal And so let's go actually let's go down to page 45. We'll resume from there It's 45 where it starts off talking about The importance of being skillful in everything that we are doing Right skill is actually been defined as the ability to do something well That's what skill is right There's this theory about 10,000 hours It's I forget who the person is who wrote this book called outliers Oh, man, if anybody remembers the author's name, please share it He wrote a book called outliers and one of the things what he says in the book is that If you want to be really really good at what you do The person would have required to practice for at least 10,000 hours So if a pianist a person who is aspiring to be become a concert pianist No, not everybody who plays a keyboard can be a concert pianist There is a huge expectation of skill that is required from a person who claims to be a concert pianist and And so what they they can come to the place only when they've attained or Put in at least 10,000 hours of practice so you can do the math of How long and or how many years it takes To complete 10,000 hours of practice to be skilled at something but you know There is just an example to share to say that To do something skillfully is to have the ability to do something well Like really well and we see that in the Bible as an example as well. So When Moses received the blueprint from God, he didn't you know, he just he didn't handle the blueprint to anybody to okay All right, it's your responsibility now to go and build the tabernacle or even David for that matter You know when he put together Levites He gave in charge He put a person called Kenanaya in charge of the singers because Kenanaya was skilled at what he did Right and so Moses gave the blueprint to the person craftsmen who were skilled at what they did And so still is huge. It's beautiful to grow in skill and it is It is our this You know the our skill or the gift that God gives us and as you continue to working on it You know, God will Take you to places that you would not have imagined For example, there is a huge difference between just a talent and skill You know, so just because you were born with some sort of a talent you could you could okay grasp something easily And if that is not worked upon That is an app talent is an absolute waste So you you know, you put in your effort you practice And you work on the talent on the gift that God has given to you and you build on it, right? And so it was David's talent and skill David says he was skillful in what he did and he would just you're not just skillful in Playing an instrument. He was skillful in everything that he did as a shepherd He was skilled now. He was a very good shepherd and as a and as a king. He was skilled, right? And and so When Saul was troubled, right? When that when that when the troubled spirit and evil spirit troubled him what they said is Bring someone who can play the harp and who's skillful at it And so who did they bring in they ended up bringing David, right to the king's court and so Your skill Can put you in the presence of the people that you would not have imagined because It's more than where you will be the importance is your skill is not for yourself Your gift or your talent is not just for yourself or for you to build your own fame. It's like, oh look I'm good at this. Oh look. I'm good at that your skill in The kingdom is always to be a blessing to another That's always been the kingdom principle is God if God is blessed you with something is for you to be a blessing to someone else and If you are skilled at something It's really about And you be a blessing to someone else That's the bottom line, right? So very three simple things to remember when it comes to skill is skill is a gift from God for his glory Okay Skill is a gift from God for his glory not your own glory not our own glory not for the glory of your own ministry Etc. That's for the skill of his glory, right skill must be developed very important Skill must be developed A little bit of outer context is There is a clip on if you know Harsha Boghly One of the famous cricket commentators Harsha Boghly. He talks about Sachin Tendulkar Sachin is one of the famous Cricketers in India and his classmate called Vinod Kamli and so they both entered the you know started playing for India I started playing from school and India at the very young age and he talks about how Sachin worked on his weakness on his skill while the other person did not It's a wonderful video that is just an example and I can give you example after example and whom I there is incredible potential in an individual Incredible potential in the individual and sometimes as leaders You know, you will you will have the privilege of seeing or having a bird's eye view of A person's life that you are leading It's a it's an incredible honor that we as leaders sometimes get is that okay?  The potential is Incredible sky is the limit, but what is more disappointing is that then the person still don't realize it and don't do anything about Working on it or you know, absolutely waste their life Etc. So without working on their skill So skill must be developed Ask yourself this question. Are you good at something? Are you skilled at doing something? Can you get better? Right ask yourself that question and if you are not working on your skill if you are not investing in your skill to develop yourself Yeah, it's just wasting, you know Beautiful gift that God's given you okay, and the third point there says skill doesn't make worship more acceptable before God Okay skill doesn't make worship more acceptable before God See the only difference that The only thing that causes the difference or makes the difference between Worship music so to say Christian music or gospel music versus the Secular music of the world is the spirit of God Because you know doesn't matter if Hillsong is playing C major or if iron maiden or Metallica or Black Sabbath is playing C major the note still remains the same What are the notes for C major or C major chord is C E and G Okay, so Christian musicians will play the same three notes the secular musicians will play the same three notes But the only thing that will change and impact a life or you know Someone's spirit is the spirit of God over your music. And so it's very important that we You know, we combine Biblical truth with music and that is skill We combine biblical truth with our music and we lay before him and ask him you come and breathe over What I am playing Right and so music is powerful. There's no question about it But what transforms life more than just impact is the spirit of God over your music And it that's what was happening when David was playing the harp in the presence of King Saul Okay skill is important, but the Why I'm stressing on this point is most of us use that as a license To not be to not develop or work on our skill We say, you know, oh, it's about the heart brother. It's about the heart pastor. It's only about the heart It's about what's on the inside. That's matters the most That's 100% true But that is not the license for you to not work on your skill Okay All right, the commandment the command in the Bible is that let us come skillfully before him Anything that we do let it be done skillfully because he is worth it. He deserves it Let it be done beautifully skillfully So what are some of the you know traits of a skillful or the some of the skills of a worship leader? If you're leading worship or and now I'm not just talking about the person who's leading in worship in my opinion from and I've been in worship ministry for a while now at least two decades and Every person on the team is a worship leader regardless of what instrument you play Drums or keyboard or backup vocalists bass guitar acoustic guitar. It doesn't really matter You are a core worship leader with the worship leader who's leading the congregation every one of them is a co-worship leader, right and so Worship leading is an art and that it takes musical intuition and honed natural gift to lead well So what are some of those things expected? I'm a good worship leader or a skillful worship leader is one effective musical skill Organization and preparation experience practice leadership ability relational ability calling character intuition natural gifting God's grace Okay, so again if you're a worship leader and you're applying for a job in a church You know just like any other resume you see okay. What are your strengths? You know there's a section for that isn't it why I'm good at Microsoft office. I'm a team player. I'm on time I'm punctual etc etc And in addition to all of that, this is very important right this will be noticed Okay, are you are you skillful in music? Can you play at least one instrument and lead? Do you believe in organization and preparation or do you just believe blindly in just going spontaneous all the time? Let's improvise Being organized prepared Experience Practice do you practice a leadership ability? Are you able to lead? Well, right a relational ability and this is very important the relational ability is As worship leaders as worship team members You see there's the stage or the platform and then there's the congregation, right? And I've always said this for the congregation they see they always see Like there's an invisible line Between the stage and them the invisible line and it is the responsibility of the worship team To erase that invisible line and to make them feel welcomed and that they are as one Okay, that they shouldn't be intimidated. Okay people on stage are You know extra holy and we are just here. I'm not gonna, you know Distance ourselves from them but being able to relate with the congregation It's not just during the 30 minutes of worship or 40 minutes of worship After the service or before the service. Are you down there? Are you welcoming? You know people are you saying hi to them?  And welcoming to the people who are coming to the church and after the service is done Are you are you do you scoot home immediately or do you stay back to you know get You know just again say hi to people around so all of that is the relational ability that helps the congregation connect with you So that they know the person who is leading on stage that you are not alien to them Okay, so they only see you on stage for the 40 minutes after that nobody knows where you are and So there is no connection with the individual at all So it is so you see that worship leading or being a part of the worship team itself is not only about being able to sing Well or play the instrument well as there's so many other qualities that are expected that are required of a worship team member All right and all of this if you as a leader or a ministry leader is very important for you to notice all this or If there is a person that you think can be you know Saved you teach them you invest into all of this right as a senior pastor or Ministry leader you tell them hey, you know, I've noticed that you you you know You lead worship well you incredible character what not but what you can work on is your relational ability With the congregation.  If there's genuine reason that's absolutely fine So but you know, I would encourage you to stay back as hang around say hi to people Let them get to know you as well. So all of that You know has to be taught inculcated Etc. Okay and Still what are the character traits of an effective worship leader and Again as the ministry leader you if you are the ministry leader or the senior pastor If you're hiring a worship leader You know or selecting a worship leader to your worship team Here are some of the questions that you can ask yourself Right Are they humble? Do they have a vibrant secret life with God? Are they able to take direction or correction? It's very important. Are they able to take direction or correction? Let me just pause there for a minute and say that musicians are very sensitive people on earth This is just it's just so extremely sensitive You know, they come under the categories of artists right artists in general are very sensitive You know be it from a chef to an artist who paints You know, they take extra extra pride in the work that they do right a chef would want everybody to like his or Her food that he makes you know, I do use this ingredient this exotic ingredient You know, I only use organic from the farm to the table is just amazing You see all the different days, you know There's some sense of pride in it and you just tell him is like, you know, I think this could have been done better It's like what do you mean? I've been doing this for 20 years. I know better than you so, you know so they can take offense very easily and even Go to an artist who paints say I think a different color would have been nice Please like you understand color. I understand color. I've been painting for a while. What have you done with your life? You know, so a quick Statements like that can come when the offense is taken and same thing with the musicians You know, when there are certain guidelines for example that Musician on the worship team member can play on a Sunday only if they've attended the rehearsal on a Saturday or a Friday Right if they don't attend the rehearsal on a Saturday, they are not allowed to play on a Sunday but They will come because they will feel entitled certain people. I've been serving in this church Every Sunday for the last 15 years. How can you say this to me? Why should what is the need for me to come for rehearsal? I won't I'm a good musician. I'm very skilled at what I do Why should I have to come there are so many things wrong with that, right? Pump pride to entitlement to being sensitive and whatnot, right? So all of that and and especially very important to note there is are they able to take correction? If they are not able to take correction It's a huge red flag don't even waste another second Thinking about recruiting this person on your team to say bye-bye to them. Let them go. They will be peaceful You will also be at peace I hope you got what I said so Are the accolades and affirmations of people too important to them another red flag to notice Are they doing what they do to serve or to gain respect? Are they good husbands or wives parents and family members? Are they willing to train others to take over for them? Are they willing to train others or are they just too selfish is like why should I train? Why should I do this? Why should I waste my time in you know investing into other people are they skilled at what they do? Are they teachable and eager to learn are they willing to quietly care for the poor as much as they are willing to stand on a stage? Are they loving gentle and generous with all those around them? Do they have a substantial interior life with God that reflects in itself in their outward lifestyle? It's a beautiful set of questions that you can ask You know yourself Before you could recruit a worship leader on to the team I think it's very important You know one of the questions that I liked in this the third one from the bottom is are they willing to quietly care for the poor? I heard one of the worship leaders darling check In one of the very old album projects from 2008 she mentioned that we can't call ourselves worshipers if we are not moved in the area of justice Right. We can't call ourselves worshipers if we are not moved in the area of justice if you are not moved to help the poor or the Or the less fortunate in your society if you as leader or as a church Is not moved or challenged by that or bothered by that we can't really call ourselves worshipers so Yeah, all of those matters besides music And leading worship being able to sing well Okay, let's move on So from then on a role of the singers The main function of the singers is to stand before the congregation as a visual inspiration to worship They need to be worshipers first before with a vocal ability and able to radiate worship as I mentioned just a minute ago that there is a Congregation see that there's an invisible line between the stage and then right But one of the thing that will erase that invisible line is This thing called free dumb Okay, and it's like a river a river or water can only flow Down right the water will never flow upstream like you know go up It will always flow down and it is our freedom of expression of worship When it flows down from the stage that it raises that line and sets people free and encourages them to worship to come in and join in in worship and If we as worship team members are not and we if we don't believe what we are singing for example And let's take this call chorus to our God We lift up one voice to a God we lift up one song to a God we lift up one voice You know it could just be a bunch of lyrics put together to our God We lift up one voice, you know you can sing it like that or we can come in agreement with those words and say to our God Let's lift up one voice, you know when you when you agree when you come in agreement with what you are singing That that river of freedom begins to flow from you and then you know and congregation will begin to sense that And and they will know that you are not just putting on a show You know You're not just faking You know experience or you know But they will they will be able to tell the difference between authentic worship and a worship that is not authentic It's as simple as that. Okay So it's very important that and this goes to everyone on the team It's not just the role of the singers, but it's the role of them every musician is that they become one with the song but they are singing one with the music that they are playing and When they release it from that place of authority that freedom the river of freedom You know begins to flow and sit and sit the captives free Okay, let's move on so we remember we are talking about the organizational aspect of worship ministry from the worship leader to worship team members and And one of the process and how we recruit the worship team members at APC is that we have auditions We hold auditions We have three auditions in a year So Why hold auditions? Why don't we just put up a signboard and say, okay, anyone who wants to join the worship team, please come and join the worship team We don't do that with other area of ministries say for example the ushering team You know, we don't ask them if you if they've completed their degree in hospitality management Or hotel management only then you can join the ushering team not really if you know if you're an extrovert Even if you're not if you like people if you like to greet them. Yeah, I mean the team you're welcome but worship ministry is different Worship ministry is different we We cannot and we should not just put up a sign and say anybody who wants to join the worship team, please come join it's very dangerous because It requires skill if a person is not able to sing in pitch if a person who is leading worship is not able to hold the pitch Or tell the difference if they are tone deaf And people there are a lot of people who are tone deaf and that's absolutely fine because they will be good at something else Right, it's so it's it's fine It's it's a gift if people who they're able to tell the difference between a major and a minor chord or just Sing in pitch it's a gift and that they need to work on and so if I have a person on my team who cannot sing in pitch They are not going to be able to lead well because they are going to be a distraction to everyone Even if the congregation members do not know music theory or not know everything about music They can still tell that this person is not singing in pitch or in time And so is that helping the congregation or not helping it isn't helping isn't it right? It's It's it's just creating more confusion and chaos and nobody would want to follow the person who is not able to sing in pitch or sing in time and Me and my mom always have a fight during prayer time It's one is she can sing in pitch, but she cannot sing in time and So and I'm like maa, please sing in time. You know, this one two three four It's good fun, but Yeah, so why why hold auditions is Auditions give of it's not to Present it like okay, this is the X factor, you know, if you've seen that A show X factor or the voice or American Idol or Indian Idol, you know, whatever Okay, let's see how you sing. Well, and I'm going to you know pass you, you know It's not that but the auditions is to give a fair opportunity to everyone If a person has been singing for years for a decade or if a person is singing for a month or two It doesn't matter. It's the same platform for that everybody will be What do I say I'm trying to Get a different word for a judge Yeah, you get the point, okay, so the parameters will not change for For different individuals. It's to give a fair opportunity to anyone who wants to join the worship team Based on parameters like are they able to sing in pitch? Are they able to sing in time? Do they know how many? What is the knowledge of the song that was sent? Okay, so let's just look at some of the points here Why hold auditions have a focus point for people to connect with worship ministry? It's like one of the touch points Right in in the corporate world or especially in the digital world. There is thing called the touch points Okay, but in between a company and the customers, okay What are the different touch points that the customers have do the customers have to get in touch with us? When they purchase our item, do we send them a message of thank you saying we glad you came and you know Dined with us. That's one of the touch points, right? And do you provide them with an additional toll-free number so that they can reach out to you for future reference? That is another touch point Okay, so like that One of the touch points for people of the congregation to worship ministry. I'm saying one of the touch points And not the only one is the auditions When we play an announcement saying, okay, we're going to have worship auditions Okay, who do I get in touch with you give the email ID and the phone number and now the Congregation has a point of reference Right, so that's why we hold auditions. We also want to grow the team Right, we don't want to be You know the same Size as we've been for the last 10 years we want to grow so that's why we hold auditions To increase the level of musical Presentation of your music to provide a consistent common and helpful method for growing worship ministry personnel To give away and expand ministry Okay, very quickly I want to share the worship the audition process at APC is So at least a month in advance. So what is the date today is October 3rd? So We if the auditions on November 5th, that's a month away. We will start announcing it from this Sunday October 8th, let's say So saying that okay, you know audition to register for auditions go to APC. Oh dot org slash auditions And there they can go and fill a form and we'll get the names as soon as we get the names of those who have registered for auditions We will email them a list of songs that they have to come prepared on the day of auditions So if you're auditioning for an for electric guitars You'll be sent two three songs that you need to work on prepare well and come for the auditions Same thing for every other musician. Okay, and so on the day of auditions you know, we have the auditions and They play the song and they are Marked on the certain parameters like I just mentioned which like see the song detailing the knowledge of the song Have they practiced? Well, do they have good dynamics? Are they able to sing and pitch sing in time? Etc etc all of that. Okay, and so once The next process of the next step of auditions is once they've cleared the auditions and they have selected We have then have the orientation process So the orientation process is they need to attend the orientation meeting one They need to attend at least a five practice sessions of the current worship team They you know, they have to go and observe and see okay, how they are practicing The different songs, how do they approach learning different songs new songs and then they need to attend at least two sound and set up Meetings they'll have to come in very early in the morning At in them. So once they have successfully finished the orientation process They will be started rostered in the team. So you see it's it's a it's quite a process, right? It's you know Just putting up a signboard saying coming during the worship team that versus The process, you know, like what I just mentioned so Right. So, okay, there's a question from Rosalind can past ashes sing well or understand notes and pitch and chords or of curiosity I wanted to know I actually haven't heard listen or heard him sing Rosalind, I mean so because I've only heard him preach and teach so Yeah, I saw I don't I don't know about that and he's actually mentioned that he used to lead worship when he started prayer meetings and moneypull as a student and So, yeah But he's got a good knowledge of songs because every time, you know, there's been times when you know We are leading in worship towards the end of ministry time award, you know He will come and suggest songs like can we do this song? Can we do that song? So yeah, I would say that he's got a good grasp of things. So Yeah, you're welcome. Okay. So again just once again to Say that the I absolutely love the orient the audition process at a PC It's not I'm not saying that because I'm the worship pastor But it's this this has been the process from the time I joined a PC in 2012 and I joined the APC worship team in 2014 You know the audition process has been the same the orientation process has been the same and I didn't see any need to change it because the After they've except after they've successfully Completed the auditions selected for auditions This orientation process is a beautiful filtration a filtering process. That's where their character is tested You know everything about the person is tested in this process Because some of them you might have people coming and saying I should I go through this orientation process? I've been playing an instrument for 15 years. I know what I'm doing. I'm not going to sit through this orientation process I want to immediately join the team. I think I'm sorry Doesn't happen like that. This is a system in place. You like it. You be in it. Otherwise, nobody's compelling you or holding you back Please feel free to leave right? So it's the fair opportunity for someone who's Just been playing an instrument for a year or less or for those who've been playing an instrument for a decade It doesn't matter. It's the same process that Everybody will have to go through if they want to be part of the worship team at APC no excuses okay, so that's about auditions and Once auditions is done. You'll see at the bottom of page 47 and 48 going into 48 They'll begin to be rostered in the worship team. Now you'll see a Message that will usually usually go out Right a worship team roster message. So that's an example Of what I've pasted there So what happens is on the 15th or the 17th of every month I had sent out a message kind of similar to this saying for example This message was sent or must have sent somewhere in the month of November I'm sure it was 17th or 16th Asking them for the their availability for the month of December Okay, so and in that message I will mention all the Sundays that are there with the dates And then extra services in that month So Some some months like the month of October has five Sundays. So Long month So you have four Sundays plus two combined services that's one is Christmas service and the New Year service We need a lot of people So we set out that message and people will start responding Either to me or we have worship coordinators for each location APC in Bangalore has five locations central which is an MG road And then you have the north south east and the west and so Each worship team coordinator of that location will get the dates Of people from that location and give it to me and I will eventually put the roster together I'm I'm not sure if I've shared an image of the roster before but let's just for our sake I'll show you how the what the roster looks like This is not new for John Paul Okay, so as you can see I'm sure John misses the site of this roster. So No, I'm making 16 every month Yeah, so Okay, let me just put it out there making the roster is not fun. Okay, it's It takes me solid One week to put the roster together to balance everything. Okay, I'll take you through the roster. So here's it is Because we don't have a place of our own we hire different studios To meet for practice. So and this sheet contains all the list of different studios and and then the second sheet will have Will have the Sundays again Yeah, and all the sermon topics there just to help the worship team members know, okay What's the sermon for that Sunday and they can prepare accordingly? Okay, it's a sermon plan and then one sheet will contain only worship leaders For different Sunday for different locations. As you can see central south northeast West Okay so last Sunday is done and So Sunday 8 October you see Josh's leading worship. I am at South next Sunday Moses at North Nirmal at East Melvin at West And so on and so forth. So once this is sorted now I will put them let's say for example go to the central team here Once the worship leaders are set now. I have to put the band together Right.  Is there electric guitar one most of the times? There's no electric second electric guitarist who's playing the bass who's playing the drums backup vocalist Yeah, and MD simply means music director. So that's Okay, so this is what this is the system that we follow at APC For now Okay, and this is the organizational part of it. So, you know, as I mentioned Worship ministry is not only about singing on stage and all the lights and all this beautiful thing and all of that There's a lot of organizational part. It's not a lot of Parts that are not fun. I should say But it's still, you know, everything is learning process. Everything is, you know Yeah Okay, so Jeff, you know, you've asked a question I have seen some churches paying salary to every member in the worship team and in some churches worship team members are volunteers What about APC and is it necessary to pay the worship team members? It depends of I mean from judge to judge at least in I can't speak for the West but in India It's from what I've seen most churches is It's about it's about volunteering and at APC also it's about volunteer And so those who want to volunteer serving in the worship team, they're welcome to Unless they are part of the staff Yeah, we don't pay the worship team members But we take good care of them Yeah Okay, are you guys with me any other questions any thoughts that you want to add? I hope you all are Okay, because you know, this is all practical things and I hope You know and all of these points are not to say that this is what you need to do in your church or in your ministry All of these pointers are here to help you have You can to come up with your own system that will suit your church's, uh, you know ecosystem Yeah But it's very important to have a structure a plan an administrative department a good administrative system That will You know help the the ministry function well Okay, uh, any questions All right, if there are no other questions, we'll pause here. We'll take a break and we'll come back and resume All right. Thank you


Hello and welcome to the session. Let's work out the following problem. It says find the value of P if the mean of the following distribution is 7.5. So we have to find the value of P if the mean of this distribution is 7.5. So let's now move on to the solution. Now the mean of the distribution is given by summation fi xi upon summation fi. Now we are given that the mean is 7.5. Now to use this formula and to find the value of P we need to find summation fi xi and summation fi. So this is the distribution table. Now we will find the product fi xi. Now 3 into 6 is 18. 5 into 8 is 40. 15 into 7 is 105. 9 into P is 9P. 11 into 8 is 88. 13 into 4 is 52. Now we have to find summation fi xi. It would be 18 plus 40 plus 105 plus 88 and 52 is 303 plus 9P. Now we also need to find summation fi. A 6 plus 8 plus 15 plus 8 plus 4 is equal to 41 plus P. Now we have mean that is 7.5 is equal to summation fi xi upon summation fi by 1. So this implies 41P into 7.5 is equal to 303 plus 9P cross-world decline. Now 7.5 into 41 is 307.5. 7.5 into P is 7.5 into P is equal to 303 plus 9P. So this implies 307.5 minus 303 is equal to 9P minus 7.5 P. So this implies 4.5 is equal to 1.5P. So this implies P is equal to 4.5 upon 1.5. So this implies P is equal to 3. That is the value of P is 3. So this completes the question. Always write the formula which you are using while doing the question and do take care of all your calculations. So bye for now. Take care. Have a good day.


Let's talk to you a little bit about monitoring OpenStack at scale. So the very first question that you should be asking yourself is, what does scale mean in this particular case? So at Rackspace, we have six different data centers across the world. Three of those are in the US. We have one in London, one in Sydney, and our latest one is actually here in Hong Kong. So across those six data centers, we have tens of thousands of hosts. These are basically the high providers that customers are spinning up instances on that spread all across the world. And on those hosts, we have hundreds of thousands of customer instances running right now in OpenStack. So we're really excited about. So that's the scale that we're looking at here. The next thing is, why are we monitoring? And a lot of this should be fairly obvious, but I just wanted to call out a few of the main areas that we want to cover explicitly, just so you know what our view of monitoring is. The first view is uptime. And uptime matters in a couple of different ways. The first way is purely just API availability. How many of your requests are making it in without throwing 500s or making it through all the network layers and things like that? And right now what we're shooting for is four nines. And once we feel like we're meeting that regularly, we'll of course push that to five nines and go from there. The next view of uptime is the build success rate. So these are requests that make it past the API.  And then does the asynchronous request actually complete successfully? Since those are two different things. Here we're looking for three nines. And the reason that's a little bit lower is just simply the number of ways that something can fail and even have a customer interaction fail. You can have snapshots that may never go active and things like that. And so there's just a certain level of variability that we have in there. And again, this is a number we'll try to push further as we go along. The last facet of uptime is really the data plan availability. So your customer instance is already up and running. But can the customer actually access that instance? Are things working OK on there? Do they have network connectivity? Is it doing the things that that customer wants it to do? And since it's so important for a customer business, we're shooting for 100% uptime here. So after uptime, the next thing that we're monitoring for is performance. Again, there's a couple of different ways to look at performance. The two major ways that we're looking for are first build time. So how long does it take for a build after the API request is received? All the way to when it goes active. And actually, we even care about when a customer can actually interact with that, when they can SSH into it, when it's serving the content that the user wants and when it's doing that. There is a little bit of a gap there between when it goes active and then. The other big area that we look at performance is just API latency. So how long does a particular API request take? And this is something that we watch very closely as well. Just it can be a very bad experience if you're waiting a couple seconds for an API response back. So we watch this pretty closely. The third thing that we look at after uptime and performance is capacity. And for those of you who are running clouds, whether they're public or private, you know that your customers expect basically an infinite cloud. And you also know that there's a very real physical deployment underneath that that you actually have to manage to make sure you're meeting the needs. So at Rackspace, we look at a couple of different things. The very first thing we look at is just purely memory utilization. This is something that you might have a little bit different depending on how you set up your flavors. The way we set up our flavors, memory is the constraint that we care the most about. So we're monitoring for a strict percentage of memory that we have available to use. It's not just memory, though. The other thing that we look at is just empty hosts. The reason we're looking at this is there's sort of a Tetris game that you have to play when you're building your instances. And you need to make sure that you're landing instances on hosts in the most optimal way. And at Rackspace, our largest instances actually consume the entire host.  And you actually wouldn't be able to build any of your largest instances. And that would be a serious problem. This isn't the only thing we care about, but it's actually been one of the best indicators for us of do we need to move forward on any of our hardware orders or anything like that to move things along a little bit quicker. The last one that we look at is kind of interesting. We actually need to manage our IPv4 addresses very carefully. These are public addresses. Everybody has hopefully heard the scares about IPv4 addresses running out and things like that. But it is a very real thing that we need to manage. Aaron assigns a certain number of addresses to Rackspace. Rackspace needs to be very careful about which of the groups inside Rackspace get those. Fortunately, we're going pretty fast, so our requests are processed pretty quickly. But we do need to make sure that everybody knows exactly what that looks like, and we can communicate how quickly we're consuming these. So this is why we monitor. This is the scale that we monitor at. And now I want to talk through some of the tools that we actually use to monitor this at Rackspace. The first one that we use is Nagios or Nagios, depending on how you want to pronounce it. And this is just a tool that allows you to manage alerts and things like that. So you can set up various thresholds for the various different components of your infrastructure that you want to watch carefully. And as those alerts fire, you can choose to do different things, whether it's just a notification or take some action or whatever that might be. And I wanted to share with you some of the different alerts that we have here. It's actually not a humongous list, but it's long enough that it doesn't really fit on a slide very well, and also I like word clouds. So I decided to throw it up in a word cloud. What this word cloud is actually showing is just the number of times each of these words appear in the list of alerts that we have. At the end of the slideshow, I'll have a URL where you can actually get the full list, and you can know exactly what it is we're monitoring. But really, obviously, API availability pops to the top. That's simply a function of the number of APIs that are in an open stack deployment. We're monitoring not only the Nova API, but Glantz. We look at, well, used to be Quantum of the Lodge, now Neutron, I can never remember the new name. But we look at all these different APIs, and all of those need to be up. And not only do they need to be up in aggregate, but we also look at the individual servers to make sure that each of those are up. And so that one jumps out. But I want to point out a couple other ones here. First of all, you can see Rabbit and Q are pretty high up here. This is a combination of two things. First of all, it's very impactful when Rabbit servers go down, and you can't access Qs, those Qs, or if the Qs are growing excessively, that can have an impact on your build times. It's also a function of the number of cells that we have. Each of those cells have their own Rabbit deployments. And so we do need to monitor each of those individually. MySQL is, honestly, basically the same story. It's incredibly impactful if that goes down. There's several different MySQL databases for each cell. And so we need to watch that very closely. And then Glantz is just another area that we monitor from a couple of different angles. And so that's why that one popped up here as a relatively large word in this cloud. So I warned you I do like word cloud. So I made a second one. This is actually the exact same list, except this time it's a weighted word cloud. In this case, these are the alerts that have fired in the last year, weighted for how often they fired. A lot of these things make sense. Nova Compute is the single most common service across a deployment. So if everything failed at the exact same rate, you would expect Nova Compute to be the largest. And same thing with Nova Compute log, disk usage is something that is good fire on any of our hosts. Glantz API ping there is actually a check that we do from Nova Compute to make sure that we can actually access Glantz API servers. Because again, it's just super critical if that happens. So this just gives you an idea here of the areas that we're seeing actually fire alerts as we're operating this. The next thing I want to talk about is sampling. So one thing that I have been focused on so far is a lot of the problems that are happening on a day-to-day basis. So these are things that an alert fire as an operator sees that, takes some action, and goes to fix it. Because presumably this is actively impacting a customer. We also use the same monitoring tools to look at things at a larger view. So we want to know how we're doing over the week or over the month. We want to know how our build times are improving at that rate or over that time frame. And so one of the things that we decided on doing was using sampling. The reason we went with sampling to do this is, like I mentioned earlier, there is a difference between when a server goes active and when a user can actually SSH into there. The reason we go with sampling is we actually test all the way through that SSH and the machine is actually fully up. And this gives us that total view of how long it takes for us to really build machines. Of course, we don't only rely on sampling. We're using a tool called StackTac. We're using a tool called StackTac. What StackTac does is it consumes events that are produced by any sort of open-stack deployment. And it can take all those and store them in data stores for retrieval later. StackTac has been really great in a lot of different ways. First of all, it allows us to get the picture of all of our clouds. So not just the samples, but all the different images that people are using, all the different flavor types, whether or not they're using a snapshot image or a base image. It also gives us a lot of detail about why things are failing if there have been failures. It gives us information about the full stack trace. It gives us the request ID and things like that. So StackTac has been really important for that. And we are looking at Solometer. That's probably something we're going to roll out a little bit later. We have a team that's focused on metering in particular. We had written most of StackTac before Solometer was a project. And now we're working closely with the Solometer team to move forward there. So it's a little weird to talk about email as a monitoring tool. But again, this is just for that view, especially for that longer view. So we take the sampling data, and we take the StackTac data, and we basically create these reports that go out. And this is just, honestly, it's most useful for somebody like me. It's not going to be useful for somebody who's doing the operations on a day-to-day basis. But this is just a nice aggregate view for me to see. Are we improving over the, or how are we doing over the last 24 hours, the last seven days, the last 30 days? This is just a sample from one of those reports that we generate. And these goals, we've actually met these and have moved past these. But you can sort of see, I had to gray out some of this data here, but the red areas on there are places where we failed. And that just gives us a little benchmark for us to say, hey, we need to go dive into this. We need to go find out what the real problem is here. And this just gives us a little pointer to say, to dive into things a little bit further. Next is a tool called Slinky. And my star isn't there. That's funny. Anyway, the Slinky is a tool that we wrote internally. It's a tool that our operations teams wrote at Rackspace. I'm going to talk a little bit more about this later, but just to give you an overview right now, this is basically just a way for us to manage all the alerts that are going off and also manage the hosts that our operations team is looking after, as well as some of the on-call schedules and things like that. So this is just a tool that we came up with. The last tool I want to talk about is Graphite. And by the way, we do have several other tools. Most of them are just custom scripts that we use to feed into several of these other things. But for the purposes of this talk, this is the last tool I want to talk about. So Graphite is a service that lets you push data into it, and then you can use that data and graph it in tons of different ways. The biggest piece of advice I can give you about Graphite is if you decide to use Graphite, and then as soon as you start to think there's some metric that you want to gather, I would try to start pushing that under Graphite as soon as possible. I can't tell you the number of times that I wish I had just one more week or one more month of data about some metric so that I could compare it a little bit longer and look for those patterns. You need to know, are you seeing a pattern? Is this a monthly pattern? Every time there's an open stack summit, suddenly some event happens, and you want to have that extra month of data just to see what you're comparing to. I want to show you a couple of the Graphite graphs that we have.  Anyway, in the upper right-hand corner, that's actually looking at our rabbit queues across several different data centers and several different cells. And the little bumps there are actually not that big a deal. Those are just jumping up 40 and 50. The graphs you can't see are the ones that are showing in a couple of data centers. We had an incident of some sort, and the graphs were actually jumping up to 1,500 messages or something like that, and that just impacts build times. The operations team was able to look at that, identify what the problem was based on these graphs, fix it, and the queues dropped down almost immediately. So this is the kind of information that is available in this stuff. Take a look at that. Second, over on the left, the blue slide there. So we've actually deployed Havana at Rackspace. We had that out pretty much the day it was released. It was the same day that we did a deploy, and we had all the changes in for that Havana release. This is actually showing build times for our sample data. And as we deployed Havana, the build times dropped very significantly, and I'll show you the exact number here in a little bit, but we were very happy to see that. Not only did the average times drop, but the spikiness in the deployments dropped as well. So we're very happy with where Havana is going. This bottom graph is actually a graph that we created in response to a deployment of an earlier version of Havana, somewhere in the milestone three time range. What happened is that we deployed this. We had some graphs that were showing a large increase in network traffic. We didn't know exactly where the network traffic was coming from just yet, but it basically almost doubled the network traffic that we were seeing. Fortunately, it was in one of our smaller data centers, so it did not impact the service overall, but if it had been in one of our larger data centers, it absolutely would have impacted not only our service, but possibly other services as well. We did some digging a little bit, and like I said, we found that it was in the MySQL range. So we worked with some people in the community and got some of the patches in, and we did a post Havana three release, and we saw that network traffic drop down immediately. This release actually is a little bit lower than where we were in Grizzly, so that's even better to see and got some great features at the same time. And then I just happened to notice on the plane coming over here that as we deployed Havana, there was a little uptick. That's not something I'm concerned about, but it's just an interesting thing to note and something to be aware of as you're looking for this. So now we know, again, we know the scale, we know what we're monitoring for, we know what tools we use. But what do you do to actually fix it? Because there will be some sort of an issue, no matter what. There's going to be some kind of a problem. And the real trick is that you want to drive down that mean time to resolution. You want to identify problems as quickly as possible. You want to know where the problem is, and you want to be able to fix those problems as quickly as possible. One of the big reasons that we wrote Slinky was to do exactly this. It's to give you this view of data centers and let you know what's going on. So basically, Slinky, it's a user interface. There's also an API to it, so you can get information out of it and you can post information to it. But it has this view where you can take a look at each of our data centers, you can dive in to see each of the different cells, and you can really quickly see how many hosts are having problems in this particular cell, how many services are having problems in this particular cell, and it just allows people to really know what's going on immediately. Sometimes the fastest way people know about that are alerted to some sort of a problem is that suddenly their IRC clients fill up with a whole bunch of alerts. And it's really hard if there's a sufficient number of alerts, it's really hard to keep track of all that. So a tool like this just lets you switch over to this, do a refresh, and just see what the state of the system is right now. On that same theme, this is another view that lets you do that. So this is showing what are called host groups. And the idea here is, again, imagine you get a large flood of host machines that are alerting for some reason, and let's say part of the team is working on that problem already. Well, you still have the rest of the cloud that you need to worry about. There could still be other alerts that are happening. And so in this flood of alerts that you're dealing with, what this view does is if a single service in one of these host groups is having a problem, that whole circle will go red. And it'll just let you know, hey, these are all the areas that we have problems on. If people are looking into this, that's fine. And we can go ahead and fix that. But just in case people aren't aware of these other problems yet, we can start to dive in and see this different view. This is another view that our operations team spend a lot of time in. It's a little hard to see there. But there's actually three different colors on this screen. But basically what this is doing is this is showing all the alerts as they come in. Every time there's an alert fire as a Nagios, it shows up in this screen. And this just gives you a really nice view. You can read that surprisingly well, but I'm going to go ahead and zoom in a little bit. So this is just showing those three different colors. You get information about each of these alerts. You can see which cell they're in. You can see some details about it. You can see which host has blurred those out there. But those are links over to a page that I'll show you in a little bit. The three colors there are the red one on top. There's green as the second one. And then the bottom three are all yellow. So red means that an alert has come in. And nobody has acknowledged it. Nobody has done anything about it yet. It's an alert that needs to be handled in some way, shape, or form. The green one is an alert that has fired. But even though it's fired right now, it's actually been resolved. And so this is more just informational, saying, hey, if you saw this a second ago, you're not going crazy. But it's resolved now, and you don't have to worry about it. And then these last three are all yellow. And yellow just means that the alert has come in. There was some sort of a problem. But it's been acknowledged by somebody. So you can see here up there at the top, there's these different categories. You can see who it's assigned to. Since that top level one is still red, it's assigned to an entire shift. You don't know who's going to take it yet. It's just been triggered and things like that. You can see that the bottom three have all been acknowledged by the same person. And then this green one. I wanted to point this out a little bit. This one has an auto-fix status. The auto-fix status is successful. And if you remember from this word cloud, we had several of our major things here that fire very often. And so these are just the things that were both fired often and were easy to automate a fix for. And so these are things that we actually automatically fix. As soon as Slinky sees that there's a problem here, it will interact with that device. It'll interact with that server. And it will go ahead and address that problem as quickly as it can. And so if you go ahead and you hover over that result, it'll tell you what it actually did. In this case, we just dropped the disk usage down to below 90%. And everything looks better. It's a very pluggable interface, too. It's something that you can add new things to as you find different things that you can automate for later. You can go ahead and plug that in and go from there. The next view is a host view of a particular server. So imagine you're looking at one of the alerts, and you just want to get a little bit more information about this host and see what's been going on. This gives you an overview. This is actually just the top half of the page. I'll show you the bottom half in a little bit. But up at the top, we have some information about the host. It interacts with Rackspaces inventory system. I think that's actually one of the areas that we need to figure out how to make it so it interacts with non-Rackspaces inventory systems. But this just gives you some information about the host overall. It also gives you this list of services that are on here. It gives you the status of all those, when they change, and things like that. I wanted to highlight a few of the services that are in here, though. Those top five, you can see they're all disabled. It's not because they're not important, and it's not because the host isn't active or anything like that. The reason they're disabled is that we actually made these non-active checks. Basically what we did is we switched to using SNMP traps on these. And what that does effectively is solve one of the major scaling problems that we had with Nagios. Initially, we had Nagios going out and polling for a whole bunch of this information. And you can imagine, even at hundreds of nodes, it starts to get painful. But certainly at tens of thousands of nodes, it's extremely painful on your Nagios server. So we switched these to more passive checks. And so what that means is that we're still monitoring actively for network connectivity, make sure that certain Nagios daemons are up and running on that machine. But as long as there's no state change on any of these from the perspective of the machine itself, none of these things will fire an alert. But as soon as there is a state change, we'll communicate that up to the Nagios alert, and it'll act just like a normal Nagios alert for anything else. Next is the bottom half of the screen. And this is just giving some more information about this host. A lot of this is interacting with communication tools at Rackspace, allows you to see past alerts, some of our internal ticketing. And then I wanted to dive into a couple of the sections here. The first one is the Crash Log. This is just a tool that allows you to communicate to other members of the operations team. You can put in whatever text you want here just to communicate, hey, this is what happened on this machine. This is what I did to fix it. And that can just be useful for troubleshooting in the future. In this particular case, we also have somebody as marked this as a strike three. So we have a policy on our operations team where at a maximum, a server can fail the same way three times. As soon as it fails the same way three times, we're going to evacuate that host. We're going to move customers off of it and then take some remediating action, whether that's a full re-kick of the server or replacing the hardware or whatever that looks like. Sometimes we might do something sooner than that, depending on the type of failure we'll get. Of course, we're not just going to wait for impending failure when we know what's going to happen. But sometimes it's a little hard to tell if this is just a fluke or something that's actually a problem on this machine. The next question I wanted to highlight was the instances section. So in the instances section, this basically just gives you a view of all the instances that are on this host. It'll list the number of servers that are on there. It'll list the total amount of RAM being consumed by this host. It'll give the VM state, the task state, the power state. It'll give you a link to the tenant, which gives you a view of all the servers that that tenant has to let you know what this customer looks like. And also, depending on how severe the problem is on this host, if you're affecting one instance, as in this case, or if you're affecting 25 instances, or however many instances might be on here, it also gives you access to the IP and stuff like that. So I didn't pick this host completely randomly. I actually picked this host specifically because it does have Rackspace's new 120 gig performance flavors. And I normally don't do sales, but I literally just got the text message that it launched and I had just now. So I was excited about that. So what have we actually seen over the last several months? We've really had a big initiative since the Grizzly release for trying to improve both our build time and our build failure rate, looking to improve our build failure rates, or make them go down anyway. The biggest single impact that we've seen is a 45% reduction in build times. This has been absolutely huge. A lot of this has been from the larger community, of course, and a lot of this has been driven by the modern that we set up. And again, using those reports coming in from StackTac, those tell us exactly where we're seeing failures. And a lot of those failures just impact the build times because what will happen is a server will start building and it'll have some problem on a host. And we'll say, OK, that's fine. We're just going to go ahead and reschedule that somewhere else. But you've basically potentially doubled or even tripled the amount of time that a build can take, even though it eventually is successful because of intermediate failures along the way. The next thing that we've seen is we've seen about three nines of API availability. This is actually something I'm really happy with, because the important thing to note here is that we actually punish ourselves for any downtime that we have during deploys. During this entire period, we've been doing several deploys to our system. And basically, depending on how quickly the deploys are going, anywhere from two to three deploys can effectively eat that fourth nine away and make it so that we don't meet our goals for the year. So one of the things I would really like to see from OpenStack is continue to push on making these deploys non-impactable. We will continue to do deploys. We do think it's really important that we continue to do that and we make sure we communicate about it. But it does definitely affect our API availability. Again, the build success rate, we have 99.5% build success rate. Again, this is caused by several different things. One of those things, again, are the deploys that happen. And then there could be failures on some of the other infrastructure that happens in our system. Like I said, it's easy for customers to have images that are not quite correct. But so this is something that we really think we can improve upon. And we're looking forward to doing that, working with the community to do that. And then I said we had a goal of 100% uptime for our data plan availability. And we haven't quite met that. We've been pretty good. We have about four nines of data plan availability. But we have had some issues on our infrastructure that we've recently made some pretty drastic changes to help correct. So what's next? There's a couple different areas that I want to talk about here. First of all, I mentioned this idea of auto corrections. First of all, it's a really great thing to do auto corrections because it saves a lot of time on the operations side of the house. The problem is if you automate things so well that you mask real problems in your system, that's going to be a problem for you. And so one of the things that I would definitely like to do is make sure that we're doing a better job of communicating out to the development teams, sort of the state of the system, when we had to take an auto corrective action. And some things, it may not matter so much. Some things it's just about configuration management and things like that. So that's not necessarily an open stack issue. It's more of a problem on our deployment side. But a lot of them are open stack issues. We have a case, for example, where Nova Compute will just kind of pause. We know where a lot of this work is. We suspect, anyway, that a lot of this is in the event load driver. And we have people working on helping to fix that. But really getting good snapshots of exactly what is going on in the system when we have to take these actions I think would be really important. There's also a possibility of taking some more complicated actions. For example, we don't have to just restart Nova Compute. It's possible we can just say, you know what? We're going to do two things. We're going to make it so that we don't send any more instances to this server. And we're also going to evacuate the server. But we can leave everything exactly where it is, and then somebody can go investigate that and take a look. So that's one of the areas that I would definitely like to see us improve both at Rackspace and as part of the community. Another big area that I really am interested in looking at is doing some more complicated filtering on the stack tack and eventually the salometer data. So what happens right now is, like I said, we get a lot of really good information. We know how long builds are taking. We know what types of failures we're seeing for particular builds. And we can get a whole lot of aggregate information. The problem with aggregate information is that things can look really, really rosy for the vast majority of our customers. But those aren't the customers who actually call in. And so what we really want to do is we want to figure out ways to slice and dice this data in a couple of different ways. I would love to be able to filter by, for example, what image ID people are using. Is there a particular image that's failing or taking it in especially a long time? Is there a particular flavor where that's happening? It would be really great for when a customer calls in for Pico tenant, our support teams can just quickly look up and see what their stack tack data is just for that one customer and see what that customer looks like. And then even from the more active monitoring situation where you're trying to solve a problem of some sort, you might want to know when a particular node is taking a particularly long time or has a high failure rate and even diving down into either the cell level or maybe it's just a cab level problem. So it's just these different ways of viewing the same data to, again, help us identify these problems as quickly as possible. And that's it. This is the gist that you can't see on here, but I think it's uploaded somewhere so you can go take a look. This is just a list of all the negatives alerts that we have, and you can take a look at that. So thank you.


Hey survivors and frivers in this video. I'm going to answer a question that many of you may have When is the narcissist game finally over? Please like comment share and subscribe If you would like to donate My PayPal link is in the video description If you're interested in one-on-one coaching you can email me at naks5ercoaching at gmail.com Check out the naks5er merchandise page in the video description Where you can get your own naks5er t-shirts and mugs When is the narcissist game over? How do you know when it's finally over?  These are all questions. I'm sure that you will have The power to decide when the narcissist game is over It's in your hands Once you no longer believe in them Or believe in what they are saying or displaying to you Once you no longer see them as a credible source and you no longer entertain their opinions of you or how they feel about you You no longer believe in their lies their illusions Now the narcissist game is over now. They know that they no longer have the same control over you as they once did They are no longer able to pull your strings in the same way as they once did They can no longer get you to believe in them or whatever it is that they want you to believe Once you take your belief away Your acceptance that something exists always true your confidence in them Your dependence or reliance on them Once you take all of this away It makes it very difficult for them to manipulate or control you Because you're not believing in anything they say or display to you anymore You don't trust them anymore You have taken away your firm belief in their reliability truth or ability You don't see them as possessing any significant value to you You don't see them as being anything of importance worth or usefulness to you This is what the narcissist manipulation and control of you depends on It depends on your acceptance of what they are saying or displaying to you Followed by your belief dependence and reliance on them You have to trust in them as being something of reliability truth or ability You have to believe that they possess some some form of importance worth or usefulness to you If you no longer believe in what they are saying or displaying to you If you take a step back from their lies or illusions and really see them for what they are You will realize that they do not hold any importance worth or usefulness to you There isn't any value there. The manipulation was designed to make you believe that there was value there That's what it was all about Making you believe that something of value existed Where it did not by making you believe that they held something of value or significance to you They were then able to control you. They were able to get you to stay or meet their demands Chase their approval of you When they never held their end of the bargain this relationship you had with them Was an unwritten contract an agreement made between two people about what each will do for the other They were getting plenty of value and significance from you Your attention Validation Approval and admiration of them Your post of energy love acceptance Trust loyalty honesty Maybe money material items sex You gave them plenty of value and significance That's why this game lasted for so long But they failed to meet or satisfy their part of the agreement The only work they ever put into this was to make you believe that they had something of value or significance to offer you This is all dependent on your belief Everything they do revolves around making you believe that they have some level of importance worth or usefulness to you When the reality is very different They do not hold any importance to you. They never did If anything they hold a negative value And rather than being anything of any use to you. They are liabilities Their presence or behavior will inevitably put you at a disadvantage They create circumstances that make your progress or success difficult Once you begin to realize this it will affect them At this point their game is over They can no longer alter your perception They can no longer change how you understand or interpret them once the game is over They have no choice but to move on and leave you alone It's too much effort for them to try and get you to believe in them all over again To regain your trust and the level of honor or respect that they once had in your eyes They had to alter your perceptions and make you believe that they should hold a level of honor or respect to you But once you no longer believe what they are saying or displaying to you They will stop trying to make you see them as anything honorable or respectable Because they know they hold nothing of significance or value to you They knew that all along The game was to try and get you to believe that they had some level of importance worth or usefulness to you This is what created the cognitive dissonance The true conflicting beliefs They never really gave you anything of significance or value But they managed to get you believe that they did have something to offer You really need to take a step back and look at it for what it is From a third person perspective you have been abused and manipulated Devalued and degraded Publicly humiliated and exploited Where is the significance or value in any of this? You want to believe in them You want to believe that they had something great to offer you But they didn't That was all a lie an illusion if they had anything great to offer you You would have seen it by now Look at everything that you have experienced with them Remember everything they told you or displayed to you Everything they tried to get you to believe the future fake in Then make an assessment of your current situation and where you are now You have every reason not to believe in them Every reason not to value anything they say or display to you Identify that you are not dealing with a credible person You are not dealing with someone that you can rely or depend on Someone that you can trust This person does not hold any of those qualities if they did There would be some positive results by now Even with an artist It shouldn't take them that long to develop some level of progress or success But if your current situation with them hasn't improved in any way You need to stop believing in them. They are not worthy or deserving of your belief and they know it That's why they have all of these manipulation tactics to disguise that fact They know they're not good enough for you The game is designed to make you believe that you're not good enough for them Then you will constantly try to meet their demands While they do not give any importance worth or usefulness to you And that's exactly how they wanted to be Because they know that if there was an opportunity Where they were forced to display some level of importance worth or useful usefulness to you They would fail miserably You would quickly realize that this person does not possess the qualities talents or positive traits That they once claimed to have And that is the purpose of this game They are well aware that they do not possess any of the qualities talents or positive traits That you are looking for The game is to make you believe that they do Meanwhile devaluing and degrading you to make you feel as though you are not good enough for them It keeps you looking at yourself Rather than at them and how they really have no importance worth or usefulness to offer you The narcissist game revolves around your belief It is dependent on your belief Your belief holds a great amount of value in this game It is very valuable to them If you believe in them They are able to manipulate and control you once you take your belief away It will remove your emotional attachment to them It will take away your reliance your dependency on them You will begin to realize That the only person you need to rely or depend on is yourself All of the manipulation tactics all of the denial projection gaslighting and the double bind Was designed to make you believe as though you cannot rely or depend on yourself This left you returning to the narcissist for validation The narcissist got in the middle of the relationship you once had with yourself They made you believe that you could no longer love or trust yourself They made you feel as though you were not a complete person As though you needed them to be complete But here is the secret they do not want you to know The secret which will end the narcissist game forever The secret is that you are already complete You can rely on yourself You can depend on yourself Everything they did to you was designed to make you believe that you can no longer love or trust yourself That is what gave them the power to manipulate and control you Take back your power and realize that you are already complete Stop believing in them You can rely on yourself. You can depend on yourself And you have more significant valuable things to do Than play games with a person who is too afraid to face reality Thank you for watching I hope this video resonated with you and helped you to identify when the narcissist game is over Please like comment share and subscribe Donations, please follow the paypal link in the video description Coaching inquiries you can email me at naks5coaching at gmail.com If you are interested in the naks5 merchandise and having your own naks5 t-shirt or mug The link to our teespring page is in the video description That's all for this video. I will talk to you soon


All right happy Friday everybody welcome back hopefully everyone's having a great morning we're having a great run up right now and ACB I know a lot of you guys did a great swing trade on that trade last night We're gonna do a couple of shout outs Listen, how do we know it was going to be a good swing trade? Because we day traded it. Remember people always wonder they think day trading is very dangerous very speculative. No swing trading is options even 10 times even more dangerous Because it is spread and all the the mechanicals and then the deals and this could happen It's just a buy and sell But guess what you guys did great with a ACB and we got a bunch of other swing trades We're going to talk about also that are doing really well But before we do that I just wanted we're going to talk about what happened. What's going with the market? Looks like we're having a little tea to talk. We have a nice little rally You know from yesterday we were talking about what happened. Obviously we're all watching the presidency I feel just gonna have it's going to go on for about another week or two It sure looks like it's going the direction that biden is going to win It looks like the uh, president trump is going to contest it in the court So this can go dragged on for a while The big thing I think wall street is concerned about is not more just the presidency. They're worried about the senate Okay, and the house because that is the uh, the person who controls the purse So, you know remember the president is the commander and chief, right? What does that really mean? He could do executive orders, which could be override by, you know, courts We've seen that happen with trump already and also he's he's running the military That's really what the commander chief really is But the congress runs everything else has to be approved by that So if if you have once if you have one side Republican, which is I think the senate is probably the most important out of all the congresses over the house But just having just to not have you know, but having an equal balance Wall street likes that and that's one thing that's going on but You know, they still not they still haven't confirmed it yet that you know, it's it's going that direction yet So that's why the market is kind of like on edge right now of what's happening But we all know what happened with the election. It was a lot of Referendums that came out. We know what happened in jersey, you know about now pot. You can get high now forever Uh, it's legalized like you could buy beer, you know, and you could see what's happening You know some of these stocks that we traded like the c a c b and of getting a nice little rally So we're going to talk a little bit about that But we're going to go over a couple of things. Just keep in mind everybody that today is friday.  You we give you journals.  Where am I aware? Am I making money? Am I losing money? I'll be honest with you Thursdays. I'm probably batting like 80 percent Okay, fridays. I'm like bad. I'm like 50 Okay, so it's like we really need to trade the 50 50.  Okay Because when you when you have more money on the line, you end up, you know becoming a lot more You know impulsive on getting any of that position So I want to make that tip because as we all learn from each other being in the cyber group room You all know how that works. You could see that here at cyber trade university We use multiple platforms. So trade station decided I wanted to do an update. I'm sorry guys I logged into room late microsoft decided to do an update I was out for like almost like 40 minutes for that damn update The toolbar looks pretty cool though. It looks like they changed a couple of features on it But uh, yeah, it took forever. It took me forever to get this update So I don't know. So by the way, if you guys see the update come on windows Let it do it at night. I thought it was a small one. I didn't think it was a big one Anyway, regarding about the uh, quick shout outs on the ace acv Chelsea q dan h they all held it overnight. You guys doing great. Congratulations That's that's what I want to talk about a couple of the stocks that we did a couple of swing trades I did a couple of swing. I didn't do that one, but I did do the I did the do the swing trade yesterday I did jks because you could saw what happened yesterday. Let me bring up yesterday's chart You can see jks obviously was a really really nice move thing went from 60 70 okay, and it's been on a really really nice move. I did a nice swing trade on that one And uh, how do I know is the swing trades? I did is with day trade. I did that one. I did peix We were day trading this stock all day yesterday. We did great with this stock You know, it was amazing about this stock and everybody here should um seen it when we were looking on level four There was a quarter of a million share iceberg order and he just kept like giving it up giving it up Giving it up. You could see him on level four just constantly doing that now Listen on my youtube channel if you haven't registered you better do it right now But i'm going to start doing a weekly reports on stocks that we traded on iceberg orders And I kind of educate you guys a little bit more of what we looked at because you know We do this every morning, but we're going to take the best of the best of the week I'm going to be doing that and be prepared I'm going to be launching it on a friday and a saturday after doing after going through the week So make sure you are registered into our youtube channel. Click on the bottom on youtube and make sure you do that. Okay Another stock I did as a swing trade was the pins So pins, you know started coming back. I've been a big fan of pins I'm just really ticked off on myself because I wrote the thing down when we gapped up remember went from 50 to 70 I mean, I was up like 20 points like 18 19 points just on that day alone But I had it at 35. I ended up selling it like 61 I wrote that damn thing down from 69 only to 61 It ran only down to 57. I wasn't too bad. Well, I just ended up buying it back at 62 50 Yesterday actually 63. I paid 60 250 I paid for it when it started breaking out right there. I started seeing make a little bit of a thalstow flag So that's where I own it. I'm not making a fortune right now on it But just a fan of pinterest. I I feel that it's going to be a good one Couple other ones are doing really good csq that one. We're killing it on csq I told you about that yesterday and and obviously acb. So listen, we still do swing trades here Okay, how do we know how to swing trade because of day trading? All right now about yesterday Let's just talk about yesterday before we go through the watch list A couple of stocks that had a big pops and big drops H o V we traded yesterday that thing ran from 250 to 650 Early on quick mover. You know, it was amazing. It was awesome. I love the halts. The halts are also great You see these things go up and down It was just uh, just a fun stock Let me make this just a little bit bigger so you can see it over here So you can see what we're talking about so you can see how the stock went from just went from like 250 all the way Up until like 1030. It was great. But this really was scary, you know What it did that big drop right there tl ry another stock that's trading side-by-side with With acb. They're both in the same industry bunch of them cgc all of them this one They're all moving side-by-side. So if you miss one you get the other one crones He's all in the same industry all pot stocks. I hate using that word I feel like I feel like a pothead or something not no disrespect to anybody But it just feels weird. I keep saying like, you know saying that word pot, you know what I mean But you got to come up with a better word Anyway, a a pha also same industry doing pretty well also they all did well A couple of stocks that had some breakouts that we traded a pvo And I'm gonna actually I was thinking about watching this but at 1030 1130 stock went from 14 to 24 dollars They ran about 10 bucks great winner for the middle of the day And then it ran, you know from 130 like two clocks in another part from two 22 all the way to 26 We found this one stock this morning mo go It had a really nice mover on eight o'clock. I know a lot of you guys trade it was nice It was cheap had a nice push You it did it did it did it at 8 a.m. Shake right there. We're from two to 280 You heard me call it out in the room. I says listen. It's making a higher low And and I called that out around 830. You could see it in the chat Obviously that's when I finally got into the room and it had a little bit of a pop I didn't like it but if hopefully you guys listen and saw those orders coming out level four Hopefully everybody got out of it and not held it going into the going into the open because it doesn't look too well What else we got oh go pro Gpro, you know, I feel bad. I didn't own I didn't buy this stock as a swing trade But go pro did great after hours. You could tell it probably was an earnings announcement But listen go pro came out with that new Go pro 8 I told you this a while ago the only way these companies make money is they gotta it's like the iphone, right If the iphone was so great Why they keep coming out with a two a three a four five six seven Meanwhile, you know what that's not really that big of a change You know what I mean, but they know how to sucker you in and get you to buy it And that's why apple and then built up a little bit monopoly on it with the residuals with the You know with with the apps and everything. I mean on and on go pro I think it's starting to learn that market. I mean they made a system. They made a camera That was amazingly strong and so great. You didn't need to upgrade.  Remember what I told you this a long time ago And I learned this a long time ago from a fellow trader that lives in my town Corporations are basically going out of business every three months What does that mean? Because they have to report earnings every three months if they don't make money in three months They bankrupt they have to find ways of making money. They have they have employees have step They have to make money. What are they doing to make money? So, you know gopro hasn't done anything was was not making money for a long time And you know, that's why you always see like oh, why did it got to be shady? Why they got to do this? Why they got to scam you?  Why didn't why didn't you hear this thing with uh with netflix opening up more and more people Accounts they need to make their shareholders happy. So the stock goes up if they don't if they don't make revenues They go and bankrupt every three months. That's just how things work. So just give you a heads up on I know it does not the most nicest thing to say, but that's really the truth Uh glue big pop and pre-market yesterday. The stock has got a decent move Um, not really moving too much right now in the pre-market, but yesterday you could see had a good pop I want to put that in the watch list a couple of stocks are getting crushed crushed ASMB did you see the stock? Crap this thing is down 60 percent What do we know about this stock just reading by the name? I assume it's a pharmaceutical stock Fortunately, we know they don't come back. Okay, so Stocks getting hammered. I don't know if it's on your shortlist, but it is building a big support level at six Usually when they usually when these stocks go down, they go down. They stop and they flat line This looks like it's been continuing since about eight o'clock this morning. I think maybe not went from seven to about six We'll see how that works another one that's getting hammered smlp This one doesn't look like a pharmaceutical stock. I always could tell by the name But this oh, I'm sorry. This stock is going up. This thing is this this stock went up I confused it what happened. I messed up my notes. This stock was up big And it started trending down, but it's starting to build a little bit support level just above a dollar So I want to keep a close eye on that one too. All right Uh, what else we got that pretty much does it? I think we got them all I think we got them all We got a cb. We got sk. We got sk. Oh SKT did I tell you about that one? Maybe I'm gonna put that Oh tango love the company tango tango outlets. I didn't even know they were public Honestly, tango hasn't really gone anywhere. I don't know could be a swing trade It doesn't really look like a very good day trade, but The outlets open up people are going to start spending money You know lonely don't shut down the country again. You never know, but you got the holiday season coming in This is where the company actually should uh, basically benefit from it And I said cot y right? That's another one. I found this morning. That's moving pretty good up 13% All right, so we got a lot of stocks on this list, but remember cyber traders. It is Friday So don't get cocky.  I know it's always nice to wake up in cash not holding anything You know long term as you know as a position Obviously, you know, we do a couple of them, but just don't just don't get too crazy today.  I think things are gonna start coming into fruition now All right, everybody Norman says mogul's starting to move up mo gl Uh, yeah, but I just be careful that stock. It doesn't have it. You know what let it break out until it breaks out Then that's a different story. All right, norm. All right, everybody. Good luck everyone. Happy trading. Be safe Before we go remember we're back here at 230 and tomorrow I am going to be on Uh, neutral trading expo. So tomorrow you probably got the link already I'm going to be there with some of the best minds in the trading industry It's saturday. It's not the summertime. You know, I know you some of you got the honey do list Don't worry about come out there take an hour Register for it and I'll see you all there and uh, hopefully, you know, I'm gonna talk a lot Like I said, I'm gonna constantly keep pushing that level three level four It's amazing how many people don't know about it and every time we do something You might have to hear four or five six times before the light bulb kicks in and that's the way how it goes So anyway, good luck. Be safe cyber traders We start commentating when some market opens up. All right. Good luck everyone. If I don't see you have a joy weekend


I had a childhood friend that lived right down the road from me. He was a big reason I got into video games as a kid because he had an NES and I did not. In addition, his dad had a Game Boy, and this guy did not seem like the gaming type. He was your typical midwester, no-nonsense, blue-collar type. But the guy really played the heck out of Tetris and Golf. I remember 9-year-old me asking him, hey, why don't you have any more games? He said, I don't need any more games.  I think of my friend's dad any time I come across a decent portable game that was clearly meant to be a pick-up-and-play-and-put-down portable game. That's exactly what Punch King is. It's a boxing game where you have three continues to take down 12 opponents in the story or career mode. There's also a survival mode where you can try and beat as many as 12 opponents on one health bar. And there's a 12th player versus mode, which would be kinda awkward if you were just gonna play this on the toilet. The controls are pretty intuitive. B throws a left, and A throws a right, and you hold a direction on the D-pad to dictate how you want the punch to be thrown. Like for instance, pressing B while holding left will throw a left hook, or pressing up with a punch-mountain will do a huge uppercut with either the left or right hand. The thing is though, this game has a refresh meter. You can only throw a few punches before you have to hang back for a bit and regain your strength. And that's where you use the L and R buttons to dodge, so the game does a nice job preventing you from just button-mashing. You gotta knock your opponent down three different times, and it can be any three times during the fight, not necessarily three times in one round, like in punch-out. There's also a KO meter, which you can see on the left, hit your opponent with a successful string of punches, and if you fill it up, your refresh meter goes away. It's almost like you have to work to be able to unlock button-mashing. I will say, this game can be pretty frustrating at first. It's one of those where there's a bit of a delay when you press a button, and when your character does something. Because you gotta wait for the animation sequence to catch up.  But like most other boxing games, once you get the timing down, this one is pretty fun. The immediate comparison with a game like this is another boxing game on the Game Boy Advance, which I looked at a while back, Wade Hickston's Counter Punch. And that game has a lot more meat on the bone, so to speak. I mean, Wade Hickston's almost felt like you were playing through an early 2000's Cartoon Network show, since there was a story that took you to different locations in an overworld where you could unlock new techniques. Punch King is a lot more bare bones, especially as a boxing game. The strategy here is as simple as, if your opponent has their gloves up, give him a body blow. If the gloves are down, hit him in the face. Save your big attacks for when you've got your opponent staggered, and make sure to conserve your energy so you can still block any Wade when you need to. It sounds really simple, but hey, so does Mike Tyson's punch out on the surface, and that game has some notoriously difficult fighters. So too does Punch King. It's definitely got its share of tricky fighters.  What helps Punch King really shine are all the bells and whistles. This game looks awesome, the punch animations are great, the music is good, and really the character portraits here are great. And you gotta love how the Sumo Wrestler guy takes up the entire screen. So yeah, just wanted a quick video here on a solid portable game that was made to be portable, and I appreciate that. If you want a better overall game, and Wade Hickston's is the way to go.  All right, I want to thank you for watching, and I hope you have a great rest of your day.