everybody forced here rip in 2023 finance baseball hobby 8 box case number 26 pick your team style got Alvin asked the Yankees and raise Andrew LD backs on our angels Brad C Nats Brandon D with the Cardinals Cameron C Rangers Chad T Royals Chris F. Reds and Giants Connor H. Mariners Dan B with the Orioles Edward P Phillies average with the White Sox Felix with the Rockies Marlins and Pirates Farahan Jays Kenneth L. Guardians and Brewers Long J with the A's Matt and the Dodgers Matthew M with the Astros Nathan W. Padres Nick C twins Shigunori you with the Red Sox Vaughn B Tigers Walter B Braves with Taru with the Mets and the Cubs good luck everybody here we go morning B Doug morning Steve how we doing it's a good day to pull a superfactor here or a buyback one of buyback orders we go finest got tribute later I'm excited for tribute tribute fire it's pretty it's pretty underrated I think yeah people think of like diamond icons maybe buyback maybe buyback here in a buyback and tribute maybe we'll just do all the buybacks today all right good luck everybody I don't know he's doing well he's their closer he's all-star worthy how many other Phillies are all stars though I was Harper and all sir how do you know never mind I think we'll just cast you on the retort you got Ricky refractor Josh young Rangers how about that start hey go Cameron C there we go nice Josh young rookie Otto love the start the day like that finest is fine Mamma Mia all right Steve it's it's 1015 mix in a water I'm not so talky or she got headliners Griffey no this this this Steve fella you guys enjoy the all-star game the incredibly exciting all-star game you refractor Oscar Gonzalez for the Guardians boom boom let me hear you say Bayo I couldn't hear you guys no one said it with Richardson Yoshida rookie aqua blue vapor to 250 for the red socks we'll recap all numbered parallels I'm not sure I'm not sure be Doug lava to 100 Austin Riley for the Braves you said they are yeah yeah maybe those two never you know that'd be kind of cool then at least like that raises like if you're ripping like a jumbo especially like you would think you're gonna get a base of her with looking for kind of raise your floor a little bit if you refractor Riley green for the Tigers we need more stuff like that though cuz like buybacks have done right are pretty cool man like a finest buyback I want I want to hit or like the bowman buybacks they do those are fire because they're like 30 years old yep blue refractor rookie auto Kyle Stowers the 150 Orioles here you go be Doug yeah Jordan Walker's in this J Walker that's illegal got sky blue to 300 brights Harper Phillies corporate Carol yeah so J was saying Dan I must have missed I was gonna the checklist a bit refractor Austin Riley for Atlanta for the dime back to add Carol's to Carol's a big chase there's Walker base headliners glad junior see like Adley adley and Carol probably the biggest chase is currently Ali there but then they got like Volpe and Walker who are also very big green lava to 99 Ricky Garrett Mitchell Brewers nice Mitchell to the last spot or one of the one of the last teams taken for the mojo there Brewers is a good rookie slept on refractor hunter green Reds Josh Young is another one but the big names right now are like Adley and Carol I think in the hobby Yoshida Yoshida sells really well out of this for the Red Sox I think it's his first like licensed chrome auto his autos have been tough to pull I don't I haven't pulled one but even then like this class is very good because you even have like Michael Harris and you have Vaughn Grissom outman had a start good start to the year right Riley Riley Green Vargas yep like this is a very good it's gonna be a very good class it's a deep class yeah it's it's top it's not even top heavy there's a bunch at the top and a bunch in the middle so aqua rookie bow nailer to 199 guardians lava rookie Corbin Carroll the 100 diamond backs sick Corbin Carroll that is awesome Cabrera and Tatis hopefully a walker auto maybe a walker super Jeter on the inserts sub CS refractor Suzuki for the Cubs was y'all start game next year I want to go sky blue rookie Michael Harris a second of 300 Braves is it no my sky blue Harris braves and there we go green wave Red Sox rookie auto Masataka Yoshida wow man that is that is projecting right there that's how we do it Shigunori you with a big-time Yoshida that's a huge card right now holy cow I like his auto yeah it's nice it's clean cool Yoshida first one I've ever pulled I like that there we go we'll get that magnet course that's it that's a big one right there it's at the field across my apartment next year then they do everything there Kyle they had a fair they're gonna put up a strip ball purple rookie Jonathan Aranda raised at 250 Texas extra oh yeah that's right they had new ballpark nothing like wanting to be in Texas in July refractor vato for the Reds good thing they got that retractable roof the national they did Atlantic City last year hopefully that was the last year got Mets rivalries of Peter Lonzo Michael Harris a second you know I'm not biased or anything but they should think about doing the national in Orlando pretty good place for a lot of hotels big convention center definitely not 20 minutes away from here anything can Griffey Junior get a seat in my own bed every night I mean just great hotels and there's a top golf nearby refractor Jordan for the Astros bring your family go to Disney Universal yeah plenty food yep yep yeah and Atlanta national be kind of cool too though headliners Mookie I feel like you should move it around like it's always like Eastern or like like Chicago they should do one and like well I guess they already have a few events in Vegas as it is maybe not Vegas because they already do a bunch of things there and there's an outman rookie auto for the Dodgers Charleston where are we gonna have the national in Charleston and which Charleston Charleston South Carolina or Charleston Virginia or there's probably Charleston and other places refractor Ronald Cunha junior Braves we could do the Apopka national Gunner Henderson could have it where you would have that national I don't know South Dakota national you could have it outdoors I guess plenty of vendors in all outdoors of cards sweating they might be Doug they might think you're right on that but hopefully that hopefully called Chicago's a good place because it's in the middle pretty much I mean a little more but in the middle they do like been collective and they do like other stuff in Vegas so maybe do like a I don't know somewhere very nice and cool like San Diego at the rookie sheet on the variation Charleston South Carolina again where in Charleston are we gonna have the national I don't think Charleston's big enough city to have like an influx for like a big convention add a hundred thousand people do a music festival style just all be in a field if you refractor so far for the Rockies gold auto David Wright to 50 Mets nice card Mets always good thing to get David Wright auto I'd be down for Toronto on for real though I'd be I guess wouldn't be the national because it be in international yeah Toronto would be five go to Toronto green rookie Lee over pig wear on a 99 for the Pirates he also would make sense although I feel like if they didn't tax to be in Dallas already do big regional card show there every few months rookie blue to 150 Asturi Ruiz going to the A's Carol base Alvarez base back to the field crossing my house all right I'm down refractor Bobby would junior for the Royals about the 7-11 across the street that the lots about it 429 is right there 20 minutes from Orlando if they time the fair is there there's a rookie design variation Brett Beatty to 99 Mets yeah I'm forest 2000 Fort Lauderdale yeah we're talking about doing the national on Popka next year national in a factor Rafael Devers Red Sox yeah I'm not biased or anything got woods Richardson rookie auto for the twins I don't know where we're gonna have it I guess here yeah it'll be like a music festival just be in a field yeah the old hall headliners Ohtani you do that the amphitheater oh yeah the apotheon the jets are this year's hard knocks team all right now I'm interested interested oh purple rookie Yoshida 250 Red Sox I'm interested in making fun of them yeah but it's like entertaining cuz it's Rogers there he's gonna be there in his darkness retreat and all this other stuff oh what is behind this there's a refractor J Ram what is that oh gold rivalries die cut Mets Pete Alonzo to 50 did you see that he signed all of his home run dirty balls and then hit them into the crowd really like the the ones that were getting thrown they're all signed that is awesome he signed them beforehand I didn't see them in the outfield that needs to happen for everybody yeah every player needs to do that it's pretty darn cool all right there's our hit of the day so far green wave Yoshida auto again I think it's his first chrome licensed auto so even the base ones are selling very well right now it's a big card next up green a true green pulled in the shop yesterday wow the shop was on fire yesterday yes it was all right guys Matt's got tribute PYT's over on the main channel we got teams on sale for finest in the morning over here can't count nine to go get teams on sale Peter lawns rich said Peter Lonzo signed all the baseballs that he was yeah every single one of them that is I'd be cool to get authenticated there too I'm gonna have to go look for those those are those are gonna pop up on auction sites so they should have regular games you can't like they only use so many baseballs regular game so at least you get your own baseballs for Derby headliners Randy Johnson Josh young this is something different I think that autographing your own balls that's pretty cool yeah out of the rushman rookie I feel like a golfer like autographing a ball and just like smacking it down the fairway and then as soon as you finish the hold given to somebody Gunnar Henderson on the design variation now his picture did not help him wasn't like one of the coaches or something so it was supposed to be his high school coach but I guess Quinn Ford our refractor he got injured like last minute of the night before what's yeah coach got injured coach got injured something happened like you he had like so this was something she they have to bring somebody in like Clay Holmes Otto Yankees like they had to bring somebody in like pro quo and he was not like yeah aqua blue vapor rookie Cal Mitchell the 250 Pirates yeah that's thanks yeah dude a Dolos Garcia pitcher was trying to strike him out oh we're gonna play not thrown refractor Machado Padres yeah dude he was throwing him down on the way trying to get trying to get him to chase or ground out oh my god aqua it's a 199 vato for the Reds yeah you could tell guys like the guys that did well all their pitches were like up in the zone up in the zone up in the zone like all of Blad's for like at least one round we're like up and in so he could just turn on dude and he was like waiting for him right there got Beltray headliners green wave rookie design variation onto 99 straight langoliers for the A's nice hit for one of the cheaper spots there you go A's yeah they're pretty rare CS it's a cool Pete it'd be cool to get the other side of that one I think would be shipper maybe it's a judge okay I was wondering if it was like an NLE stir the Yankees refractor judge for the Yankee then what would the Red Sox one be Gunnar Henderson because they have a make sense same a same period hey there's a world's finest wander Franco for the rays galley's that was doing well it because you think about like think about like Harper's dad was like back when he won it was doing really well to Rose Gold rookie Tobar to 75 Rockies solid case go in here trap refractor angels J rod's pitches are all like up in the zone to throw they want a man yeah gotta get that 440 foot Homer Randy's picture was good too because Randy wanted to go fast and that guy was like that guy had that guy had the most work I guarantee he had to throw the most pitches that night because Randy was like would rip it and just get right back in his stance even after even the first minute and a half dude he was like drinking gay or a like hunched over like he was he was working out there maybe a little harder than smarter but he was working out there it got to the final it got him to the final but he couldn't hit one more than like 410 in the final god Jeter rivalries for the Yankees headliners ripkin yeah yeah J rod's first round was cool it was cool all right y'all we've got finest coming up next eight to go now all teams on sale through the Zach Wilson Aaron Rodgers and hard knocks it's gonna be it's gonna be good and get to watch any of the all-star events live I mean we are gonna watch the jury I didn't get to hear it you're watching the stat cast version a random to 250 rookie aqua blue vapor for the rays and auto here is Ken Wilde Chuck A's rookie auto A's two hits now for a cheaper team yeah it'd be cool if we could vote like two players in but it yeah Ricky refractor while the Chuck A's but they would have to put that and like that'd be like an MLB PA thing for sure it'd be like hey every contract has you're like if you're voted in you got to do it it's in your contract or something like that but because especially for not an all-star you probably literally want those days off rather than like oh now I got to go to Seattle and do this and like because if you're not an all-star it's like oh cool I literally have like four days off in the middle of the season which doesn't happen headliners Winfield Josh Young or like the all-stars you get like two days off which isn't this whatever you know world's finest Cedric Mullins for the Orioles definitely the most grindy sport as far as like traveling games played and all that sheet of rookie for the Red Sox rookie refractor Fujinami A's umpires and vacation mode yeah they've been like that since like forever Aqua shimmer rookie to 175 Ruiz A's A's have a nice break here actually yo Harris y'all could be having a nice break if you join the next one at Devers headliners greenway rookie Otto Matthew baton to 99 Padres he is a baton right there I wonder if Sam has ever hitched on with that one before he was baton yeah he's baton he's baton refractor Boba chef Blue Jays number young parallel oh that's a red that's a red oh it's a world's finest oh man five of five worlds finest Freddie Freeman Dodgers look at that matches the Canadian flag perfectly five of five red worlds finest Freddie Freeman congrats Dodgers think they were still available this morning too someone grabbed him on sale that's awesome big congrats to the Dodgers that's going in a mag very very nice Casantino gunner base now we need to pull a red auto one of those cards refractor McClanahan rays appreciate you B Doug hey if y'all go to the national make sure to come see us we got our booth information posted on the website we'll be in the case break pavilion usually it's pretty easy to find people around the case little more space than the non-breaking vendors like that area not too hard to find plus we have a pretty big booth this year I think we have like a whole block pretty funny get there early enough maybe get some promo stuff yeah you can meet Sean maybe get on the trash list headliners tatsis oh jeez I don't know if you guys want to meet Sean got purple to 250 Vladdy Jr. for the Blue Jays rookie auto Jordan Groshan's for the Marlins Marlins one of the last teams taken Groshan's sneaky good player too he's solid he was a Blue Jays top prospect for a while right factor Logan Webb Giants how much is Sean charging for every autograph I mean it depends it depends he makes it up as he goes if he likes your vibe you might just sign something for you for free but you come up and you're gonna be on the trash list he's gonna charge like a hundred bucks and that's just for like you know one signature on like a card or something sky blue to 300 Carlos Correa for the twins let's get the next one filled up everybody refractor Wheeler for the Phillies yeah don't even ask for an inscription yeah I wouldn't I wouldn't do that description trash eight to go in the next one guys all teams on sale what's up Jonathan Aqua to 199 Suzuki for the Cubs 150 for 8 by 10 yeah I think you guys might have to buy a ticket through TriStar actually headliners Rivera rookie auto Alec Burleson for the Cardinals on rookie refractor Alvarez for the Mets that's another guy we were talking about earlier that we didn't talk about him earlier he's good Alvarez green speckle rookie Duran the 125 for the Rangers is equal Duran yeah I'm excited for tribute yeah guys Matt's live on channel to attribute PYT's right now tribute always one of the best releases of the year refractor George Kirby Mariners we have random styles available for later on this afternoon and then this evening with Sam also let's get these breaks filled up so we can get to him there's a bull pay base and a Carol refractor Sean on cameo yet oh my god that's Steve's gonna ask for my money for that idea I'm not sure Jacob I would imagine they come out with it again since it was so popular on a release last year and the box prices jumped up so much since then like when we got more recently it was a it was not cheap it released from like 200 a box it's over six right now yeah Tarang baby green speckle the 125 Cal rally Mariners I did the exact same thing that a gilded did yeah it released that like dude gilded release day makes like yeah we had it yeah like under 400 a box I think everybody did on release day by the end of the day it was almost 500 by the end of the week it was like over over like six or seven hundred yeah and now it's I think it's over a thousand gilded is insane some of the big hits in there like our act like they do sell super well rookie refractor Kodai Senga Mets they outsell a lot of the regular tops chrome autos too that's true Victor that's the facts Aqua shimmer to 175 Josh Chisholm Marlins the blue refractor rookie Hado James Alvin to 150 with that color match for the Dodgers that's pretty it's pretty good case here actually pretty solid you see a super fracture though sky blue rookie Nick Pratzo for the Orioles at 300 that's pretty much a color match to Jordan Walker base refractor rookie a merino for the D-backs yeah gilded was also red and gold now on the short prints so again blacking all is about a case hit the red and golds are every few cases headliners Yankees Dave Winfield on the red and gold I think it's Kinsukuroi Kinsukuri Kinsukuri okay I was gonna say it's it's one of the others it's one of those there you go congrats Yankees red and gold short prints a Winfield hey appreciate it Jacob good luck man factor Verlander for the Mets steel rookie refractor bow nailer for the Guardians yeah you get that cosmic gold later tonight with Kyle it didn't didn't make it into last night she wasn't filling up it got pretty late but it'll break tonight it's already it's already halfway full so headliners each real rookie Auto Kyle stowers for the Orioles I think I pulled one last time I did finest to Kyle but as the first two that I pulled forget with the other one I pulled one it was a it was a rival Reese Dica Green Lavo Julio Rodriguez second year for the Mariners in 99 looking card refractor Bregman for the Astros the last the box that's a unique looking card for sure they probably won't they won't have cards like that every year I would think even if they don't have the role baseball class well they just put them in like their professional unions I wish it made sense to do it every year because it was awesome but yeah it doesn't make sense because it's like spring training the MLBP I'd be like nope people signing contracts they'd be like you can't do it you're not allowed to like nope if it was every year we just turned it like an amateur event purple rookie refractor to 250 Vinnie Pasquantino for the Royals did you get guys celebrating hurting their knees on the field had liners over pool holes sorry Mets fans yeah one of every almost 5,000 packs for that for that one yeah we got a factor in all the other all the other sets of that too but yeah super rare rookie refractor Mane says for the nationals oh man good luck be dug let's get you something big let's get you I don't know if the alley super been pulled we can go for that rookie auto bow nailer guardians and go for swing go go for a swing for the fences Oscar Gonzalez an Adley or a gunner the gunner stuff saw him pretty well too even though he hasn't like he's been doing well recently for sure but you know his start was slow rookie refractor Josh Young there you go Rangers finest moments auto for the Red Sox Carlton Fisk when he waved it fair lost to the Reds in the World Series I think in 75 stop Nicholas our day is pretty good over here okay you've got green auto to 99 Luis Castillo for the Mariners he was an all-star right gunner I know he was hanging out at the Derby should be an all-star he's had a very good year blue refractor to 150 Josh Chesum jr. Marlins a factor free minute for the Dodgers last few packs that liners jeter oh he didn't play yesterday Mariners are like nah nah nah we want to start him on Friday don't put him out there world's finest gold Schmidt Cardinals teams definitely don't want players playing in the all-star game and a yellow trifractor for the Brewers Hornets trash list what is that Kyle all right so remember everybody mat on channel two with tribute pyt's we have uh random styles today later on with spots left see some more coming in let me refresh here and get you a link five to go cheap teams too I spelled that kind of wrong that's there there we go quick recap all numbered cards to 300 Prato Correa Michael Harris Bryce Harper to 250 Aranda Yoshida Pasquantino Guerrero Cal Mitchell Aranda Yoshida to 199 Vado Suzuki Naylor to 175 Chisum Ruiz to 150 Chisum Ruiz that's interesting to 125 Cal Rowley Ezekiel Duran to 100 Austin Riley and Corbin Carroll very nice card debacks to 99 it was a Garrett Mitchell Brett Beatty design variation of 99 Julio Rodriguez Lee over Piguero to 75 Ezekiel Tovar to 50 Peter Lanzo on the rivalry's die cut gold headliners red and gold super short print I would say Dave Winfield Yankees autos of Naylor Stowers Burleson Grochans Waldechuck Clay Holmes Simeon Woods Richardson Outman Josh Young got Moments Otto Carlton Fisk for the Red Sox Outman Blue Refractor Auto and a Stowers Blue Refractor Auto to 99 Matthew Batten Luis Castillo Shay Langaliers to 50 David Wright on the gold yeah Mike I was wondering if you had mystics I was like oh you you had an auto it's uh pretty good yeah no parallel no parallel we got the red five of five uh world's finest Freddie Freeman Dodgers congrats on that and Greenway rookie Otto Masatake Yoshida big congrats to the Red Sox on the Dodgers on those thanks again everybody we're moving on to number 27


Today I have the distinct pleasure of interviewing Glen Kennedy from Seattle Mobile. How are you? Thank you Tracy. It's great to be here. You know what Glen? I'm so excited to be interviewing you because right now we are looking on the Canadian markets for the biggest fastest moving tech play and right now when we read the news everyone's picking you as their number one pick. Tell us why. We're excited. We've just recently signed a deal with AT&T and we think that's going to lead to some great sales opportunities down the road. And we're also working with other wireless carriers too so we're at a tipping point for our company.  Can you tell us what you really are because I think some people are getting overwhelmed with the technology but it's really quite simple. It's really simple Tracy. First responders really are referring to police officers, ambulance, fire workers, firemen and they are actually now in the United States. They've created a brand new cellular network called FirstNet just for those people to make sure that they can talk in times of emergencies. Our products at Seattle we've created them so that they can work on this special network. There's very few products in the market that can do that but we can do that. So I'm going to take everybody another step backwards. So all of us watching all these you know criminal television shows and Netflix okay. So you're basically making sure that there's no hot spots where they can't respond is that correct? That's exactly right. Making sure that those people can communicate in times of emergency is the most important thing from their perspective when they're when they're working. They want to make sure that they can keep the public safe and that network will do that with our products so we're real excited to be partnering with AT&T to address those customers. And for all you hardcore accredited investors out there looking where to put your money can you give us some real numbers on why you're going to have shareholders select you first over anybody else? Well we definitely are forecasting strong sales growth quarter over quarter and year over year now that we have made those carrier launches and again we're working on other carrier launches too so we see great things coming down the road we see a sales pipeline that's strong that has customers ready to sell ready to deploy ready to trial and ready still at the prospecting stage we're seeing lots of great opportunities. So real technology proven track record major off you know major agreements in place already okay what should we anticipate in the next quarter? I think what you're going to see from us is more announcements about new sales that we're we're driving we've already made some announcements with some Canadian carriers that we're launching and real exciting things happening so more customer awards and deployments that's what we're looking for. So Glen thank you so much for joining us today we're all following you. Thank you Tracy look forward to it.


Member Statements. Member Statements, I recognise the member for Stormont Dundas, South Glen Gary. Thank you Speaker. It is with a heavy heart that I rise today in this House to pay tribute to David Murphy of Cornwall. Our community is mourning with the news on Sunday of his passing at the age of 50 from lung cancer. He was a nonsmoker. Speaker, 90 seconds will not begin to even explain the impact Dave has had in our region. He was a great community leader, a coach to many youth, a fundraiser for too many causes to name, a friend and a former municipal councillor. David was a proud lifelong Cornwall resident who dedicated his life to its betterment. David's involvement in leadership in countless fundraising initiatives, not-for-profit organisations and local service clubs is the definition of a true community leader. After making public that he had lung cancer, Dave started Team Murphy with a mission of raising funds to help others with the cost of travel to Ottawa for treatment. In a short time, he raised tens of thousands of dollars for others. Such a selfless endeavour during the ultimate fight for his life. In the last month, David has been inducted into the Cornwall Sports Hall of Fame, as well as awarded the Cornwall Area Chamber of Commerce President's Award, the Children's Treatment Centre of Cornwall President's Award and the Queen's Platinum Jubilee Medallion. David will be missed by our entire community and we extend our sincere condolences to his daughter and favourite human, Julia, his friends and family. Thank you. Good morning. I recognise the member for Algover Manitoulas. Thank you, Speaker. On Saturday, Whitefish River First Nation will be recognising Oguema Shining Turtle for more than 20 years of service as an elected chief for the community. The Oguema is stepping down from this role to pursue other opportunities and I know that I personally will still be looking for him for guidance and insight. Being a leader is no easy task, Speaker. Being an Oguema is significantly more challenging because of the systematic barriers that stand in your way. Therefore, to serve that role for over two decades shows the leadership qualities that he embodies. Oguema Shining Turtle has been known by premiers, prime ministers, ministers and leaders across the country as a steadfast advocate for his community, the Anishinaabic Nation and the rights of indigenous people across Turtle Island. During his time in office, Oguema oversaw the renovation to the community centre and the updating of the water system to ensure reliable safe drinking water in Whitefish River First Nation. He helped bring new life to Rainbow Lodge and stood up for his community during the COVID-19 pandemic to ensure the safety of children and elders. He has stood up for the treaty rights of his community by asserting their rights to hunt, fish and trap on their traditional territory and playing a major role in the Robinson Huron Treaty Anuities case. You never say goodbye as it brings an end. So I say to my friend, Bama Pi, until our paths cross again. Thank you, Madam Speaker. I rise today to say it's an honour to represent the constituents of AJAX and I will continue to be an advocate for them. I had the privilege of volunteering at the Homebound Wellness Centre. The Homebrew Wellness Centre is a not-for-profit organisation located in AJAX servicing the needs of seniors of Durham. They offer a large range of services for seniors, including mobile day programs, respite care, foot care, clinic support groups and the hot meal program, as well as delivered groceries to seniors during COVID. Their mission statement is to establish, operate and maintain social recreational and health-related programs and activities for seniors in the community. After two years of pandemic, organisations like these are integral to improve the wellness and independence of seniors who are lonely and isolated and individuals working with various trauma and post-mortem depression. One of their favourite programs for me to volunteer is a Thursday night seniors' dinner. It is really an amazing experience being able to serve the various seniors that attend this program. It's an array of cultures, languages and lived experiences, great conversations and amazing stories. Serita Miller, the program director, is purposefully creating and serving amazing meals accompanied by music, singing and interactions. The seniors work on a project, usually a craft to take home. The last one gifted to me was a thankful pumpkin for my door. These are an amazing time and I thank that organisation for all they do for seniors. Members' statements? I recognise the member for Ottawa, West Nahia. Thank you, Speaker. Winter is upon us and while this time of year is often celebrated and welcomed as a time for holiday get-togethers, hot chocolate and outdoor winter activities, it is also a time of extreme hardship for our neighbours that are experiencing poverty and homelessness. As the temperature drops, it is important to note how this will affect the most vulnerable among us and to take meaningful action to address the systemic causes of poverty and homelessness. My office has received calls from concerned constituents who have noticed an increase in people sleeping rough and in new encampments. As we head into the bitter winter months, they worry about access to housing and supports and they worry about how government policies like low social assistance rates and lack of rent control are making people homeless. In addition to being worried about their unhoused neighbours, many people who contact my office are worried about winding up on the street themselves. Kevin, who lives in a property owned by a large corporate landlord, has told us that his landlord is already distributing notices informing all of their tenants across all their properties to expect their rent to increase by at least the maximum amount set by the province. The landlord has also warned tenants that they will be seeking above guideline increases wherever possible. At a time of record breaking inflation, low social assistance rates and a stagnant minimum wage, it is concerning to see corporate landlords attempting to rake in more profits, putting their tenants at risk of eviction. This holiday season, we need to remember to support those in our community who are experiencing poverty. That means doubling social assistance rates, raising minimum wage, enacting real rent control and building genuinely affordable housing instead of boosting developer profits to build homes no one can afford. Thank you. Thank you. Member Statements, the Member for Richmond Hill. Thank you, Mr Speaker. On the 19th of August 1942, there were nine young men from Richmond Hill who landed at the Blue Beach Dieppe, France. It is part of operations jubilee. Eight of them did not return alive. It was the largest, the biggest single day of loss for Richmond Hill. The heroes who sacrificed their lives in exchange for our freedom are Private George Charles Adams, Private Thomas Miller Armstrong, Private William John Findlay, Lance Copperode Joseph Albert Glover, Private Ernest Albert Goode, Private Charles Hill, Private Roy Alexander Walker, Private Russell Thomas Weiss, Private Adams' older brother, Sergeant William John Adams, who was also involved in the raid. He was captured and spent the rest of the war as a prisoner. However, upon returning to Canada, he still continued to serve at the York Regional Police. Mr Speaker, we should remember and pay respect to them, not only on Remembrance Day, but every day. But also, we should remember the family members who also sacrificed along with them. Thank you, Mr Speaker. Next, the Member for Sudbury. Thank you very much, Speaker. This year marks my U.E. and U.S.W. local 6500s, 60th anniversary. I often credit the training support and opportunities that has a steelworker with my success as a parliamentarian. In fact, during my inaugural speech in 2018, I said, this world is thirsty for leadership, and my union gave me the training and opportunities to become a leader. They celebrated me when I was successful and they supported me when I was struggling. I would not be here today if it weren't for the steelworkers. I wouldn't be in this house. I wouldn't be in this chair in the position I have with my family. As well as Speaker, I often say steelworkers make great leaders. That's not only a reflection of local 6500s' ongoing commitment to the community, but to the fact that my local local 6500 has produced three district 6 directors, a Canadian national director and an international president. And closer to home, 6500 has always taken the leadership role. Our U.E. members sit on boards and they help raise funds for local charities. We develop excellent stewards, committed in an effective OSHA's safety, health and environment reps. Because of local 6500, Sudbury no longer looks like a moonscape. Our members perform safety investigations in corners and quests. We negotiate fair contracts and represent our members at grievances and arbitrations. The list goes on and on from children's Christmas parties to membership support with mental health and addictions to retiree support with WSIB. For the past 60 years, USW local 6500 has been a shining example of the iconic phrase the U.E. makes us strong. Happy anniversary to local 6500. Thank you. Member Statements, the member for Mrs. Agamalton. Thank you, Mr. Speaker. We make a living by what we do and we make a life by what we give. Recently, I was touched by the words of Order of Canada recipient Dr. Lucky Lakshman when he said, life is art of giving. While many people have more than what they need, some don't even have enough to fulfill their need. I'm always inspired by the volunteer-based organizations and programs such as Feeling Healthy Mind that believes in giving and uplifting the community. In regional appeal, more than 20% of the children come to school with empty stomach. In 2020, when schools were closed because of COVID-19, loss of these students who were using the school breakfast program were left with need. In direct response to the need, my wife, Aruna Anand, had a 100% volunteer-based breakfast program and served over 225,000 nutrition meals with the support of Saidham Food Bank, YMCA of GTA, school staff and many selfless volunteers. Every Friday, through Feeling Healthy Mind, I witnessed art of giving, being the most important ingredient to make our community a better place to live for everyone. To urge all Canadians and as a first-generation immigrant, especially to the new Canadians who are working hard to gain a sense of belongingness, to indulge in giving back to the community, to give time, to give love, to give respect and to give your resources. Together, let's all participate in the art of giving. Thank you, Mr. Speaker. Thank you. Member Saidham is the Member for Kingston and the Islands. Thank you, Mr. Speaker. I rise today to address the Conservatives' proposed updates to the Ontario wetland evaluation system. Their changes encourage skipping over what you don't know when it comes to developing wetlands. In my science and business career, the following idea has served me well. If you're unsure about something, go ask people who know more than you do. But look at just what some of the Conservatives are... Just look at some of what the Conservatives are doing in their headlong rush to develop land. Quote, if there is uncertainty about wetland delineation, evaluators are encouraged to consult with MNR. This is deleted. In other words, in typical Conservative government fashion, don't check with the scientists. They may know something you don't like. Quote, if an evaluator is uncertain how to proceed with or interpret any component of this evaluation system, they should contact the appropriate MNR district office. This is cut. In other words, if you're not sure, don't bother checking with the MNR biologist or ecologist and all the expertise they have access to. To add insult to industry, to add insult to injury, there is this, quote, a wetland that is already being evaluated may be re-evaluated, which means now that MNR scientists are out of the way, somebody can go back, hire another evaluator and try to open up a wetland for development. Mr. Speaker, the Conservatives are afraid of any informed balance between environmental protection and economic development. Member statements. The Member for Scarborough Waging Court. Every year on October 28th, Greeks all over the world celebrate Ochi Day, no day. It is the day the Greek people and the Greek Prime Minister Iwanis Metaxas rejected the ultimatum made by Benito Mussolini in the 1940s, hence refusing to be subjected to the tyranny of fascism and defended their freedom and democracy. Ochi Day has a special place in modern Greek history. In addition to being the cradle of democracy, it is the destiny of the Greek people throughout the ages to be the bank guards of the ideas and the principles ancient Greeks gave to humanity. That legacy has continued for the last 5,000 years and has left its indisputable impact on our way of life. I had the honour of participating in the gala dinner on October 29th and the October 30th parade on the Damford Avenue. I would like to congratulate the Greek Community Centre of Toronto, the participating GTHA Greek organizations and thousands of volunteers and the audience for keeping the memory and the flame of Ochi alive and passing it to the next generation. Thank you. Thank you very much. Member Statements, the Member for Brampton West. Thank you so much, Mr. Speaker. On the weekend I had the opportunity to attend Celebrate Life with Lights, an event organised by Namanit Sharma, a cancer survivor and the founder of Cancer Warrior Canada Foundation for their fifth annual Cancer Awareness and Fundraiser Gala. Mr. Speaker, Cancer Warrior is a group of inspired individuals that create awareness about breast cancer, early diagnosis and treatment options. Mr. Speaker, they not only work hard to raise money for research, they also help to support patients, survivors and their families as they go through this journey. Every year, thousands of women are diagnosed with breast cancer. Our mothers, our grandmothers, our sisters and friends. Our diagnosis can be devastating, Mr. Speaker, not only physically but emotionally and financially. So I want to commend all the great work Namanit Sharma and the amazing team at Cancer Warrior Canada Foundation is doing and for their dedication in raising awareness about breast cancer, early diagnosis and treatment options. Mr. Speaker, events like these help fight the stigma that breast cancer has and the best stigma that breast cancer has. They are the true community heroes. Thank you, Mr. Speaker. Thank you very much. That concludes our member statements for this morning.


How you view Jordan Love depends on which stats you want to believe. His 6.4 AYA from this past season was easily the worst among the top 7 quarterbacks in this year's class and is the third worst mark for a first round quarterback since 2000. In 2018 though, Love's AYA was much better at 9.4. With that said, that number came against Putrid Competition. Eight of Love's 13 games that year were against either FCS teams or defenses ranked outside the top 90 by Bill Connelly's SP+. Love's efficiency is poor, but he's young, experienced, and athletic, making him similar to Daniel Jones from 2019. There was big risk in Jones giving his statistical profile, and the same is true this year with Love.


This episode was prerecorded as part of a live continuing education webinar. On-demand CEUs are still available for this presentation through all CEUs. Register at allceus.com slash counselor toolbox. I'd like to welcome everybody to today's presentation on 10 creative methods of supervision. And I'm sure there's a lot more out there. I'm not creative myself. So I tend to, you know, rely on the information and the knowledge of people who are kind of more that side of the brain. We're going to talk about 10 methods of observation and explore a little bit the benefits and ways to use group supervision to enhance learning. So group soup is one method of observation. In most states restrict group supervision to a certain percentage of the number of supervision hours that can be had. But, you know, I really think that group supervision can be really beneficial if it, if you take advantage of it and it's used as a teaching tool, not just how many people can we shove into a room and call it group supervision and be done with it. So, you know, I'm not talking about using group supervision for that, but using group supervision to get feedback from multiple people and, you know, it can be really cool. Anyhow, there are direct and indirect methods of observation and a lot of what we're going to talk about today are direct methods of observation. You're observing a video, you're observing, it may not be real time direct observation. We're going to talk about a couple indirect methods that you still might use. Indirect methods have their drawbacks because a counselor is going to recall a session as he or she experienced it. So if the counselor went in and had an awesome session, the report is going to be positive. They're probably going to focus on the positive things and overlook any of the hiccups, which there's not necessarily anything bad with that, but you're not getting a full picture of what happened. We're also not getting a full picture of what was the client's perception. The counselor may have thought, score, that was an awesome session. We made some real progress and the client may have a differing opinion. So if you look at the nonverbals, you can, and obviously listen to the verbals, you can get some ideas about whether the counselor and the client are kind of on the same page. This is especially true in the first couple of sessions when they're developing that therapeutic alliance. You can see a little bit easier, you know, especially as a fly on the wall, if you will, whether the therapeutic alliance is being developed. You can focus on that more, that new counselors tend to think rapport is being developed even when it's not sometimes. The report is also affected by the counselor's level of skill and experience. So if they went in and they thought it went fine, you know, that might be very, very true for their level of skill and experience. But you being a clinician for five, 10, 15 years may look at the tape and go, oh my gosh, you could have gone down this avenue and you could have pushed here and you could have gotten so much further in dealing with this issue or you totally missed this issue. And that's not the counselor's fault that counselors not omitting something trying to hide it. They just don't know what they missed. It just, they didn't realize it was significant. So getting direct observation, you can point out those things that might be significant. Now, like I said yesterday, the clinician is sort of the expert on their client because they see them for an hour every week, you know, eight, 10, 12 weeks, whatever. They have more of a relationship. We get snapshots. So whenever I see things that I think might be significant, I personally tend to hedge it a little bit and ask, you know, do you think this is significant? In the session? Or what do you think this means? And have the client supervise, supervise expand upon it a little bit because I may be wrong. It may be something that's totally innocuous. So, you know, we can get better information obviously with direct methods where we can see what's going on and we can ask questions. The counselor's report is affected by his or her biases and distortions, both conscious and unconscious. So the counselor is going to have certain ideas of what should be going on, what they hope is going to be happening, what they would define as happiness. And it's hard to get out of those biases no matter how much we do a client-centered treatment plan and we try to be as strength-focused and client-centered as we can. There's that little voice in the back of our heads that is how we would do it. And so it's important to make sure that the counselor is really looking at it from the client's point of view. Indirect reports may not provide a thorough sense of what really happened in the session because it relies too heavily on the counselor's recall. So this is going to be like your process notes. The counselor comes out, writes down everything that happened, or you're just looking at a simple progress note. And that's really going to be a lot more sparse compared to what you would get from a video or an audio tape or even a process note. The supervisee may also withhold clinical information due to evaluation anxiety or just being naive. They may not realize something's important or they may realize they missed something or they're afraid to delve into this. And so they may not want to put that out there for you. If something didn't go well, they may not want to admit to it for fear of negative evaluation. And with indirect observation, there's always a time delay. There is sometimes with direct observation when we're looking at videos and things like that. But with indirect, there's always a time delay. So it's harder if something needed to be addressed with that client. It's harder to kind of jump in and handle it at that point because a week or two weeks may have passed since that session. So there are certain guidelines that apply to all methods of direct observation. Simply by observing a counseling session, the dynamics will change.  Now this doesn't just apply to being in the room. And when I was doing my internship as an instructor and even when I was doing my internship some in clinical work, occasionally my supervisor would come and sit in the class or sit in on the group. And it was a little stressful. You know, I tended to be sort of trying to be on my A game and I was a lot more focused on that. So it changed the dynamics some. It changes the dynamics with the people that are in the room, whether it's a classroom or whether it's a clinical group. It changes the dynamics. Now I think I shared with you in one of the classes that where I did the majority of my work, we shared offices. So clients got used to other clinicians being in the room while they were having their sessions. We didn't have a place where you could go and do an individual unless you were going to go outside or something. So they often got used to that. So it didn't interrupt it quite as much. But if my boss who was always in a three-piece suit and they knew he was the vice president came in, the dynamics were just completely blown. So we want to pay attention to that. But it also affects the dynamics of the session if the supervisee knows and even the client knows they're being taped. And you probably experienced it when you did your tapes. Everybody's a little bit nervous. And a lot of times that apprehension and stuff goes away 10, 15 minutes into the session and it's not a big deal. But it does tend to change the dynamics of the session a little bit if the supervisee knows this is one that's going to be reviewed. So again, you want to get snapshots. You also want to get the supervisee and obviously hopefully the clients used to taping, used to being taped. So they're not apprehensive when that camera comes out. You and the supervisee must agree on procedures for observation to determine why, when and how direct methods of observation are going to be used. So you don't want to just say, you know what, I'll just show up and supervise one of your sessions at some point. That's not necessarily how you want to do it. You want to agree on what's the purpose of observation. When are you going to do it? Is it going to be, you know, on Wednesdays or you need to tell the person ahead of time? Because ethically, the clinician needs to tell the client ahead of time that this session is going to be taped. This session is going to be supervised or reviewed or whatever. So it's important to let the client and the supervisee know ahead of time that that particular session is going to be observed, if you will. Whether it's live observation or videotaped. The counselor should provide a context for the session. So if you've got your supervisee and you're getting ready to supervise through one of those one-way mirrors or whatever it is. And you don't know anything about this client from Adam. It's going to be hard for you to figure out what's important, what's not important. So the supervisee needs to give you sort of the background, what's going on, what's they hope to cover in this session, etc. And then they'll go in, they'll work with the client and you at least have some background. You know, for me, it's kind of like when I go to the movies. I hate going to the movies if I haven't read or watched the trailer or read the description of what the movie's about first. Because I can't just sit there and watch the movie unfold. It's one of my little quirks. But the same sort of thing goes with when you're getting the background from the supervisee. The client should be given written consent for observation and or taping at intake and before beginning counseling. So if they don't want to be observed and that's a mandatory part of getting treatment in your facility. If maybe you're a treatment hospital or a teaching hospital or something, then they need to know that so they can make an informed consent. And they can say, you know what, no, I don't want to do that. But they also need to be notified before the observation occurs. So if they're getting ready to cover something that's particularly delicate, they can sit. They have the opportunity to say, you know, I really don't want this particular session observed. I just don't feel comfortable doing that. Observations. When you're doing tapes or when you're doing live supervision, observation should be selected for review because they provide teaching moments, not to be critical. But you want to select good teaching moments like, wow, that was a really awesome statement there, or I wouldn't have even thought of asking that question. But also other areas where maybe the counselor, the supervisee went in a direction you wouldn't have gone in. So you can pause it and say, I'm curious why you went in this direction instead of this one, or why did you ask that question. And then obviously there are going to be the places where they get hung up or the counselor feels uncomfortable. You can see them start to fidget. And then we can stop and go, all right, it seems like you were stuck right there. Let's talk about in the future what might you have done. So select teaching moments, select things that are not just looking at it going, yeah, that looks pretty good. That's not useful. When observing a session, you gain a wealth of information about the counselor. You want to focus on what is the most important issue here to address in supervision.  And it's kind of like when I inspect the house right before we have company coming. You know, we go through when we clean because living on the farm and having animals and stuff gets dusty. And we go through and clean and there's, you know, door frames and stuff that I check that I don't normally check. There's a lot of stuff and it can get overwhelming. What's the most important thing here? So when I'm getting ready for company, sometimes if I don't have all the time in the world to prepare, I'm like, okay, we need to focus on the main area where they're going to be, the kids bedrooms, not so much. Same thing for supervision. You're going to get a litany of things.  If that's a prominent issue, okay, but you don't want to come at the clinician with a litany of you did this wrong. Find the most important issue. What seemed to go well. That's one of the most important issues. And what might you have done differently or what could have gone better? So I generally have two, but I always try to make sure I find something or some things that the clinician did well. So it doesn't feel like every time I watch their videos or observe their sessions that I'm being critical and I'm looking for something to henpeck. A supervisee might claim resistance to direct observation, but most of the time client resistance is more likely counselor anxiety. And it could be that the client is going, yeah, you know, I don't know if I want to be taped and the counselor's going, you know, I don't want to be taped either. So okay, we'll just not do it. Supervisors need to understand why it's important to have those tapes. They need to feel confident in asking clients to participate in the video. They need to be able to communicate that it's a method for them to get feedback from others about ways to better help the client. Frame it in a way that it's beneficial to the client, but it's also beneficial to the supervisee. If the supervisee sees it as a tool to enhance treatment effectiveness as opposed to a tool for evaluation and criticism, it often goes better. Another thing that I've done with my supervisees is I've shared a video tape that I've done with them before I watch any of their videos and we go through those together, especially my level one supervisees who are still kind of trying to get their land legs. We may watch a couple of the videos that I've done and they have the opportunity to say, why did you do that? Or I would have done this and we talk about that. But so I've been on the hot seat first, so to speak. It helps ease the transition some. The supervisee should know at the outset of employment that observation and or taping will be required as part of the informed consent to supervision. So if it's somebody that's employed or at the outset of the relationship between the two of you, it may not be an employee. Supervisors need to know if you are going to require taping and if you are going to require live observation, what you do, how you supervise. So methods of observation. Now the fun part, videotapes. There's at least three ways you can use them. Audio tapes, co-facilitation, live observation where you're actually sitting in the room, live observation by a closed circuit video. When I was at UF, this is what we used for our first practicum. We had multiple counseling rooms and the clinical supervisor would be in the control room watching multiple client sessions go on at the same time and able to observe through closed circuit video. So if anything were to go wonky, he or she could have stepped in. Not that it did, but and it also recorded each room so we could go back and review them later. One way mirror supervision is obviously the old standard like they use in interrogation rooms, role playing, hypotheticals, process recording, and case presentations. All of these can be used as tools. So working with video and audio tapes because those are the ones that we most frequently encounter and there are a few kind of creative ways that you can use them. But first you need to know what's the purpose. So you need to have clear goals to determine why, when and how video session videotaped sessions will be conducted. I like to for my supervisors, I have them pick three clients and I want to see at least three tapes for each client. One being at the beginning, you know, not necessarily the assessment, but it can be the assessment. One of those first two or three sessions, something kind of in the middle and then something right before they're getting ready to terminate. So I can watch the progression and if we need to do more in there, we can if they've got an issue coming up that, you know, maybe the client is struggling with issues with a relationship or abuse issues, and they feel like they're sort of out of their depth. Or they don't feel like they're handling it as effectively as they wish they could. Then we might add additional video supervision sessions. And, you know, this is why we're using it. We're using the videos to help you see what you do is because, you know, you're, you're in your body, you're in your skin when you're doing counseling. When you're watching the video, you're a fly on the wall and you can see things and hear things that you don't notice when you're in the session. About yourself as well as about clients. So when why and how the interactive processes recorded on tape should be related to the actual counseling session. It's goals and the memories of the session and the rationale for the intervention should be explored. So you want you want to make sure that you're getting the actual counseling session, not talking before and talking after. You want to know what the goals were when you're going in to review this session. You want to kind of have some documentation on that. You want to know what the supervisors memories of the session were because then you can compare their memories to what actually happened. And then as you go through the session, if you're going through, you know, bit by bit, each time the supervisor uses an intervention supervisor uses an intervention. You might pause the tape and go, why did you use that? Give me what were you, what was your hope to get out of that? Tape segments should be selected for review because they provide teaching moments. The supervisor should provide gradual feedback, not a litany of judgments and allow time between segments to discuss and assimilate feedback. So if you're watching an entire session, you don't want to go through it, pause it, say, you know, what was your thinking there? All right. Move on to the next one. What was your thinking there? Each time you ask the supervisor a question, you really want to process it through. What was your thinking? Did it go as well as you'd hoped? You know, anything else you want to bring up or add to it and then move on to the next segment. So you may not be able to do more than four or five segments in a particular supervision session, but that's more than enough. That's a lot for the supervisor to take in. When I do those where we're spending pretty much the entire supervision on session on one video, then I may ask the supervisor to go home. Think about what we talked about and write down any questions or comments or feedback that they have. And we can process that in the next supervision session, you know, so in retrospect, they can tell me how watching it felt, whether they still felt they did the same, whether their opinion of the session is the same after reviewing the tape and how they felt about the interventions that we discussed. It's vital to have signed releases from patients prior to taping. We've gone over that risk management considerations necessitate that tapes be erased after the supervision session. So if it's a actual real client, you don't want to hold on to those supervision tapes because they can be admitted as part of the clinical record. If you're going to erase tapes, which it's recommended that you do, it needs to be stated in agency policies and they always, it needs to be a policy to erase them, not just willy-nilly, I'm going to erase this one and not this one. So creative ways to use videos, run the video and fast forward to give you a heightened image of the counselor and clients body movements. So, you know, you can do, especially now that we don't have to do, that we have digital tapes, you can do it three times, six times, nine times speed. So it doesn't have to be like they're, you know, freaking out or something. You can do it where it's a moderate, but you get a sense of what's going on. You can see people leaning forward and sitting back and crossing arms and fidgeting and get an idea about what's going on. And you can talk about, you know, did you get that sense? And what do you think this means? Turn down the audio of the tape and try to fill in what's being said on the basis of non-verbals. You know, obviously the supervisee kind of remembers this session. It should be one that they just did in the past week or two. So have them try to fill in, you know, what was she talking about there when she obviously became quite irritated. You can cover the counselor and observe the client to guess what the counselor is doing. And if the counselor is having difficulty developing therapeutic alliance, you might cover up the counselor, view the client. And if the client starts fidgeting and acting disinterested, you might think about what were you doing at that point in time. And then you can flip it backwards or you can do it the other way where you're just watching the counselor and you're covering up the supervisee, covering up the client. And you're wondering, you know, what's going on? You see the clinician stop and look down for an indeterminate period. You know, it may be that the client started crying or it may be that the supervisee started to get bored. So you want to go back and they may not have realized that they disengaged their eye contact. So here's on the counselor's nonverbals. So you can watch the entire session. You can listen to it, but pay paying specific attention to the nonverbal sort of a gestalt approach to supervision using the videotapes. If you remember, oh golly, what were those videos. I think a lot of you probably saw them to where it was Carl Rogers and several others. I'm not going to be escaping right now did interviews with this one particular woman and the one on gestalt counseling, you had him observing her and she was shaking her leg. And so he's like, well, what is that? What does that mean? What is your leg trying to tell me? So you can sort of do the same thing with counselors nonverbals. All right, with audio and video, you know, you don't have to have video for these while reviewing the tape prior to supervision, you can do a voiceover dubbing questions for the supervisee onto the tape. So you can use a program like audacity, for example, is the one I have on my computer and it's free. Pretty easy to use once you get the hang of it. It's a lot of drag and drop. But you can find a place and either right before or right after whatever happens, you can insert a question. So you're not actually dubbing over anything. You're not losing any part of the session, but you're inserting a question for the supervisee to pause and think about and respond to. This way, if you're doing supervision and maybe it's asynchronous there, you get the videotape, you review it, you make questions, you give them the videotape back. They watch it, they listen to the questions, they develop responses to them, and then you discuss that in supervision. You can also review the tape and stop after a client's statement and ask the counselor to respond. So if they're talking and Jane says, you know, I have tried everything and I just, I don't know what I'm going to do. I feel like I just don't know what the next step should be. Pause it. And then ask the counselor, what would you say to that? You know, maybe if you remember what you did say, what did you say? But you know, when a client says that, what would you say? In group supervision, this can be a really useful tool if you're reviewing a tape in group soup, which again, can be really intimidating the first couple of times. After the client says something, stop it and go, how would you respond to that? That takes the pressure off. You're not always second guessing the supervisee. You're not waiting until the supervisee responds and then going, well, why did you say that? You're stopping it ahead of time and going, okay, now that the pressure's off, what do you think a good response would be to that? Or what would you say to that? And why? And the supervisee who's working with the client will obviously have a rationale based on their relationship and the history that they have. But other people can also throw out suggestions. You know, I might have said this, what do you think would have happened if I would have said this? And the supervisee can respond to that and say, well, that might have worked really well or, you know, based on her issues with authority, you know, when I come at her with something that's that directive, she tends to shut down. Okay, you know, no harm, no foul. So, but the supervisee is thinking through why different responses would be useful versus not useful. And everybody else in the group is thinking through, how would you respond if your client said this? So co-facilitation and live observation.  It's just unavoidable. It is time consuming. You have to be there for that full piece of time for the hour or hour and a half, however long it is. It can be obtrusive and alter the dynamics, especially if you're not co-facilitating. If you're in there but you're really supposed to be just observing, it alters the dynamics whether you intend to or not. One way, one thing I did with my supervisees, my staff, when I was working in the residential unit is I would pull a chair outside the door and I would sit so they couldn't see me, but I could hear everything that was going on. You know, you could do it if just walking down the, walking down the hall, I would periodically hear something, it would make my ears perk up and I'd stop and I'd listen for a few minutes. But where we were, the doors were always open for the group rooms, so I would pull a chair up and I would just sit and I'd listen for a minute and see what was going on. But if you're in the room, know that it can be obtrusive. It could be anxiety provoking for both the counselor and the client for obvious reasons. If the session's not also videotaped, there's no record of the session to review later. So videotape has a place, you know, if you're doing live supervision, that's great. But then if you and the supervisee remember something that happened and you remember it drastically differently, which happens. You try to go back and rewind and say, well, what actually happened because it's probably somewhere in the middle between what the two of you remember. So it's always helpful to videotape sessions, even if you're doing live observation. If you're doing live supervision and you're in the room, begin the session with a pledge of confidentiality. So the client knows that, hey, this person's going to be as confidential as everybody else. Prior to the session, briefly discuss the background, salient issues, and plans for the session. That way in your mind, you have an idea of where this is going. And then if it doesn't go that way, you can talk about why it didn't and why it went this other direction. But if it does go that way, you're kind of filling in the puzzle pieces. The supervisor should take notes during a session as a means of recalling key issues to be discussed later. Especially in person where you're in the room supervision can be really anxiety provoking to clients because something's going on and they say something and you start writing something down. They're like, ooh, the boss just wrote something down. What did I say? So, you know, I try to make, if I were to do this, I would try to make those notes as minimal as possible. I prefer to make the notes when I get out. You know, as soon as I walk out of the room, I take five minutes and I jot down the things I want to talk about because I want to make it as natural as possible. Supervisors interventions during the session should be limited to no more than three or four comments. And sometimes clients will be having a discussion and they'll ask for feedback from the supervisor. The supervisor will give it and the client will look to the supervisor, look to you and go, what do you think? You really want to try to make sure the client understands your role. And if you do have to provide interventions or make suggestions, limit it to no more than three or four comments. Feedback needs to be given to the counselor as soon as possible after the session. You know, it's kind of like going into an interview, you walk out and you're like, well, I have no idea how that went. I think it went pretty well, but I don't know. Supervision is kind of the same way. So even if it's not a full supervision session, which is likely not going to be, pulling the supervisor aside and going, I thought that went really well or, you know, try to find a couple of good things to say and identify a time when you're going to talk about it in the future, which hopefully is their regularly scheduled supervision time. If a group session is led by two counselors, the supervisor should meet with each with the supervisees jointly. So if you're supervising a group that's co-facilitated, you want to meet with both people together to get their impressions about what's going on. And I had this occur when I was in Gainesville. Sometimes the two people that are co-facilitating the group, one would be my supervisor and one would not. So in that case, when you do supervision with them, you do supervision together. But do you want the other supervisor to sit in so there's, you know, four people. Or since you were the one that did the live supervision, do you meet with them both together and then each one meet individually with their supervisees? That's something you need to talk about with the other supervisors in your facility. Co-facilitation should be used in conjunction with videotaping whenever possible. When I first started counseling, my first crack, we went into groups. And my supervisor was the main therapist in the group, but I co-facilitated. Now, we weren't able to videotape these sessions. I wish we were. But videotaping during co-facilitation allows you to review and see, you know, when the other facilitator tried to hand something off to you and you may have missed it. Or, and help people learn how to better co-facilitate in addition to making sure that the supervisor doesn't dominate the session. Other methods, live observation by a closed circuit and one-way mirror supervision. So both of these still take a lot of time, but they're not as obtrusive. And you do have the opportunity to intervene. So if you're working with clinicians who are doing their first or second practicum, maybe their internship, and you're not sure kind of if they're ready to work with clients, or you just want to be able to observe the first time they do a session to make sure that they've got all the basics. These methods are definitely helpful. Most of the time these methods are not available, so it's kind of a moot point. But if you can set it up, especially the way a lot of facilities have computers in every room where you can set up a webcam and have it go not over the internet, but to another computer in the building, that way the supervisor can see what the supervisor is doing. Another method for supervision is just providing hypotheticals. You're not necessarily, you're not dealing with their clients, but it's still supervision because you're still asking supervisees, what would you say? What would you do? So shows like Dr. Phil intervention used to be Jerry Springer. You could pull up and listen to somebody tell their story, whatever was going on, and pause it and periodically pause it and say, how would you respond when the client says that? What do you think the person in the show should say to that? It does require additional time to get those together. The good news is that if you get them on videotape, you have them in perpetuity, so you can use them with multiple different groups of supervisees.  So it's not like you can say, well, why don't you try that intervention next week and see how it goes because you don't know the clients. But it does give you the opportunity to see the process and talk about the clinicians thought pattern in choosing their responses. Case presentations are useful in groups and individual supervision. I like case presentations because I really like to hear the in depth and I like to see how the counselor is visualizing and conceptualizing the case. Case presentation should be built around problems and solution oriented questions to be answered. So the client is presenting with postpartum depression and I want to figure out what the next best step is to work with her. These are the things that we've tried so far. So then the supervisee will present their case up until now and go, okay, now I'm trying to figure out which direction to go. Should move from client information to dynamics prognosis and treatment plan. So you're going to get the foundation you're going to get that integrated summary or if you're lucky the entire assessment and progress notes leading up to that. So you've got background information. I really like the charts. When I've had supervisees that come from other agencies, I don't always get all of the paperwork that I'd really love to see. But if you're supervising within your own agency, you should be able to get your hands on that. You get the client information, then you start talking about the dynamics. How is the relationship building? How does the client seem to be progressing? Do they seem to be motivated? All those sorts of things. What's your prognosis for this client and why? And then moving on to the treatment plan. So your prognosis is good because of the social support and her willingness to seek treatment, yada, yada, yada. What's your treatment plan? What are you intending to do with this client and why? Not just what, but why? And then I find it helpful with supervisees to also propose other things.  Throw them out there and ask the supervisor, you know, what would you use this? And my hope is they say no, because I don't think that would be appropriate in this situation for this reason. So occasionally I do throw those little things in there. Case presentations allow us to observe the counselor's actions. We get to see sort of the play-by-play of what's going on as they tell us over the course of multiple sessions. So we see how they're developing their interventions as the client is developing and recovery and we see how things change. We're able to determine the supervisee's impact on the client because we see the client going hopefully from being at a one on a scale of one to ten to maybe a six now. And, you know, score or at least a six on one or two of the treatment plan problems. Case presentations let us assess the counselor's clinical reasoning process. What is your thought process in using this particular intervention? I use the word why. I use why questions a lot and I know you're not supposed to. But I tell my supervisees ahead of time that I use why questions just because I'm curious. I'm not, you know, it's not that you did something wrong. I'm just curious. If I use a why question, you know, don't think I'm being critical, but if it bothersome, let me know. And I haven't had any supervisees really have a problem with it. Once they realize I'm not being critical with most of the why questions, I'm like, why did you do that? And they'll tell me, I'm like, oh, cool. And we move on. So they get used to me using that word. Case presentations help the counselor improve treatment delivery because they're presenting it and they're getting feedback. There's, well, they're presenting it and they're formulating that case more and in more depth. And they're really weaving together all the pieces to present it to you more so than they do for most of their clients probably. And thinking about the clients that we work with, you know, that's true. You know, I don't write together or write out after the integrated summary, you know, this detailed narrative of how things are progressing on each and every client that would just take too much time. Do I think about it? Sure. But I don't write it down as much and clinicians will develop their own method for monitoring treatment progress. For me, I encourage supervisees to have the treatment plan with them and go over it at every session, ideally when they're doing the progress notes. So they pull out the treatment plan and they say, okay, we worked on treatment plan issue number one today and we talked about this objective and this objective and this objective. It takes that treatment plan and it makes it useful for the client so the client can see why they did it makes it useful for the supervisee because it makes documentation easier and you're able to show stepwise progress. But anyway, case presentations can be useful. And I find that if I'm having trouble with a client, if I feel like I'm stuck or I'm not making the progress I had hoped to. If I do a case presentation, even if I don't present it to anybody, the process of case prep helps me really sort through everything and think about exactly, you know, what my goal is and get refocused on where I'm going. Case presentation problems though, you can look for too many presentations in too short of a time. Most of the time you can only do one good case presentation per supervision session, maybe two if you're doing a two hour group soup. But when I do supervision with my supervisees, we do the case presentation, but I also need to know about every other client that they're seeing because that's part of my thing with supervision is I need a status update on each and every client that you're seeing at each and every visit. That way I have an idea about what's going on. And I know I feel confident that clients aren't not aren't dropping off and falling between the cracks and all that kind of stuff that can happen when you've got a caseload of 15 or something. You can focus on a specific problem instead of giving a case overview. So instead of using the example used before, instead of focusing on everything that's going on in Sally's life. The case presentation may focus too much just on that postpartum depression, but well what's causing the postpartum depression, you know what else is going on in her life and how is that affecting her relationship with her kids with her with her spouse with her work. How is that affecting how she feels about herself. How's that affecting her health, you know because with postpartum depression like any of the other depressions you may have changes in sleeping and eating and gastrointestinal problems and all kinds of other stuff. So you really want to make sure that you're getting the complete biopsychosocial snapshot of what's going on. Material may not be totally contextualized so a good case presentation is going to give you the background so you know how we got from point A to point B which is where you are. Vizydynamics may interfere with free and open discussion of the case. This is more problematic in group supervision where one supervisee may feel like others are picking on them or whatever or maybe have some evaluation anxiety or something. So you want to make sure to normalize supervisee dynamics as much as possible. The final main problem is that there can be expectations for interventions beyond the capacity of the counselor. So I mean we've been doing it for a long time. What we're asking the clinician to do maybe a little bit too advanced. So we do want to pay attention to kind of what are we asking them to do if we're asking them to use some motivational interviewing strategies. That's great. Do they know what motivational interviewing is. You know it's something that we've been doing for 10 years. But do they know what it is and how to implement it. So you may need to say. All right. Motivational interviewing might be great here. Let's spend the next couple of sessions focusing on that. Here's some reading to do in the meantime and we'll pick up next week. Role playing can be an alternate to observing the clinician in an actual counseling session.  It's ideal for practicing skills. And it's an opportunity to learn by doing in a safe environment and receive helpful feedback. So if they're working with a client who has postpartum depression or borderline personality disorder or something. You've probably worked with a similar client. So draw on your your memories and try to embody that client as much as possible and help the supervisee work through that work through that session. Process recording is another method. And this is really a written account of everything that was said and done in session. It is painstaking. It can be worth it. I have one friend of mine who's a supervisor who just swears by process recording. I don't personally like it as much but I'm putting it out there because like I said some people swear by it and she's an awesome supervisor. You're only getting the supervisor's point of view and what they remember which is you know just like indirect supervision you're not getting. Well it is indirect supervision. You're not getting the objective of what happened intentional and unintentional errors and omissions can occur. But if you're going to use process recording one way you can do it is to combine it with video. Have the supervisee leave you know end the session. Write down everything that they remember happened. She said this I said this and it's going to end up being sort of a dialogue and obviously an hour is going to be kind of long. You know you're going to have multiple pages and then you pair that with the video and see how true or true is not the word you want to use. How they reflect each other because the supervisee's recollection is going to be somewhat different from what actually happened in the session. So when there are discrepancies you can pause it and go so there's a discrepancy here. What do you think caused that. So group supervision as I've said has a lot of benefits. It can provide a cost effective way of supervising more people in the same time. So if you're not supervising for licensure group supervision can be helpful but you want to make sure not to get too many people in the supervision session. I believe Tennessee restricts group supervision to a maximum of six. It offers each counselor a reality testing of her perceptions through peer validation. You know you watch a tape and the supervisees like that tape just oh I bombed that session. Then she may get feedback from others in the group that said well you know maybe it didn't go the way you wanted but here are some good points and maybe you could try this the next time. So it validates its support that encourages learning is enhanced by the diversity of people in the group. The first place I worked we would do this weekly meeting which was four hours long every week but we would go through each and every client on the unit and talk about where they were at in the treatment plan where they were at in terms of motivation and readiness for change etc. And any issues particular issues that the team needed to be aware of. But on that team there were two marriage and family therapists two clinical social workers a mental health counselor and a addictions professional. So these were people who were came from different camps if you will different theoretical orientations. I learned so much hearing how each one perceived what was going on with different clients what might be motivating different clients and it really gave me an appreciation for a multidisciplinary team. Groups create a working alliance among counselors that engenders a sense of psychological safety everybody's on the hot seat. So all of them are going to go in there and each one of them is going to have good days and each one of them is going to have bad days. And they get together and it normalizes everything and they don't feel clinicians don't feel like they're the only one that has a client that relapsed or you know whatever the case may be. Groups provide the opportunity for multiple people to review and see things on the tape. So you can periodically stop the tape and go OK what are y'all seeing here. And you know obviously I'm a visual learner so I use that phrase a lot but you can what are you hearing etc. And get an idea of different people's interpretations of what's going on and you know sometimes somebody may see something that nobody else did. Maybe the client suddenly shifted their weight or every time they start talking about a particular topic they shift their weight to one side. And they can point that out. So you basically got multiple people trying to figure out what's going on with the client and it can provide you a lot of really awesome extra input. The group process facility facilitates learning by setting up a microcosm of the larger social environment. So they're getting feedback from peers not all peers are going to be as gentle as others but they're going to get more information. Group disclosure enhances the potential for self disclosure confrontation and opportunities for growth. One of the places that did supervision in Gainesville was known for providing a lot of confrontation to their supervisors. And interestingly it was one of the hardest placements to acquire because they only accepted people who they thought had the ego strength to be able to handle the confrontation. And it was a it was a suicide hotline and the suicide prevention unit. So obviously you had to work want to work with that particular population. But they were regularly confronted and rather directly about their blind spots and about some of their issues that may be coming up in dealing with this particular client.  But it is good in in groups and in individuals to point out those blind spots and point out those obviously personal issues we don't want to impede on the counseling process. Empathy and a sharing of interests are available to a greater extent than an individual supervision. You may have three clinicians that are interested in learning about EMDR. You may not be able to provide supervision on that but they can get together and kind of go off on a little tangent and and learn about EMDR and find an EMDR supervisor once they get past your supervision. When the group works together over time personal growth on the part of the individual members can be reinforced by the group. So the group is able to go wow you know initially when you met with clients you were a little apprehensive and now you go in and you just kind of take charge of that session and clients feel confident in you and calm from the get go or whatever the case maybe. But the group is able to really point out the growth that the supervisor is making. Alternative clinical approaches and methods are available to a far greater extent than a single supervisor can offer which like we just talked about. And the potential for constructive feedback is greatly expanded so sort of the same thing. A lot of different people watching the video are going to see a lot of different things just like you take five people at a crime scene and get their witness statements. You're going to get five very different witness statements because we all pay attention to different things and interpret things a little bit differently. Processes in group supervision that are beneficial a sense of cohesiveness and a sense of weenus a shared frame of reference. They're all going through supervision. They learned tolerance of diverse opinions and movement toward the common goal of licensure and doing the best they can with the client. In group supervision though like any group leader the task of the supervisor is to help the group identify its norms and to model the appropriate qualities behaviors and skills for constructive feedback and observation and all that stuff. So creative methods of observation using videotapes like we talked about fast forward audio turning down the audio just watching the nonverbals maybe covering up the client or covering up the supervisor to kind of guess what the other person is doing based on the nonverbals. Co facilitation live observation in the room live observation by a closed circuit video one way mirror supervision role playing hypotheticals like you know using Dr. Phil or some other show where somebody is telling a story that is similar to what you might hear in a counseling session and you can stop it and have the. Clinician come up with what you what would you say to that. Hypotheticals and role playing are really effective especially for new counselors or seasons counselors that are learning new techniques process recording can be helpful especially if combined with video when you compare the two and case presentations really force you to weave together not only everything you did to create the integrated summary after the assessment. But we've together everything that has happened since then to really see the narrative how you got from intake to where you are right now and then start writing the narrative that helps you help the client achieve their goals. Are there any questions. Do you have any other tools that you use in supervision that can help clients or supervisors learn new techniques or reflect on what they're doing. All right everybody I really appreciate you coming today and you know if you have any thoughts about you know different ways you could do supervision that we didn't cover please feel free to. Email me or share tomorrow in the last installment of our I think yes the last installment of our supervision series. If you enjoy this podcast please like and subscribe either in your podcast player or on YouTube. You can attend and participate in our live webinars with Dr. Snipes by subscribing at all see us dot com slash counselor toolbox. This episode has been brought to you in part by all see us dot com providing 24 seven multimedia continuing education and pre certification training to counselors therapists and nurses since 2006.