video I'm going to be giving you an updated 2023 collection tour. So I'll put a disclaimer that this is a good 15 years of collecting and a lot of my customizing journey has funded this hobby for me. I understand I have a lot of horses but I've worked very hard for all of them and they all hold a very special place in my heart. And with that I only collect horses that I like. So you'll see a lot of congas here but congoing isn't my desire at all. I also predominantly only collect matte finish horses and in realism but I do have a handful of glossy models and I've been acknowledging glossy a little bit more. I also have a few models scattered around the house so let's get started. Starting over here I have two bobby joes out of the blue, a collector's club online exclusive, paint me a Pepto, three classic reigning horses so these aren't traditional scale. I really like this mold since buying Drifter. Reigning horse association horse Slider who was a web special. I really am a sucker for buckskin so I took the gloss on this one. I think it really accentuates the model and Hollywood done it. A few foals here, a premier club foal when it was released on this sculpture. Briar Fest special run set, Chico. Briar Fest special run foal from the Julep and Pym set and I really like him. Smoke from the JC Penney smoke and mirror set and the original as Just a Dream. Quad conga of Misty. Phantom and Misty gift set, sorry the original Misty and Stormy but like the updated 2000s version. There from the Pony family set that was released in the 2000s as well. I think they did a superb job of her coloration. And then my favorite Briar mold ever is the Nicota mold and you can tell because I have a very large conga of him. This is the longest Briar conga that I have. Cannaretta Cheveo who was a collector's choice. Probably my favorite childhood Briar. I find this mold very dynamic and very fun. I have a lot of memories with this guy even though he's not perfect. Isidore Cruz Toro. The Briar Fest special run pop the cork in Palomino Pinto in Chestnut Ovaro. This one is really rare and hard to find. Briar Fest special run Sundance Nicota horse which was the original release for this mold and I feel like this is probably my all-time favorite Briar ever. I just love the dynamicness of the sculpt and this is quite possibly one of Briar's best paint jobs. The Briar Fest pop the cork special run in the Bay variation. I've got a small conga that matches my Misty conga in the Stormy full Phantom and Misty gift set. This is an older Stormy. I don't exactly know his history but he's very orange. He came in a body lot and I didn't have the heart to customize him just because he looks like a Cheeto. Waiting for Santa gift set horse who's very hard to find as well but I love this mold. I find it so sweet. The original Stormy from the gift set. I also have a strong draw to the Roxy molds. I really like the mold. She's got a very soft gentle face so I've got quite a few on this mold as well. Briar Fest celebration horse the original release of the mold who is Stacey Westfall's Roxy and I really liked Stacey Westfall at the time so it was very exciting to have this horse. Bet Your Blue Boons. Briar Fest special run CC Shuffle surprise horse and this particular one is the Blue Roan Ovaro variation who is very rare hard to find. She's got a really cool face. Cody, Constellation, another CC Shuffle surprise horse but in Grula and this don't look twice. Briar Fest celebration horse Nicholas. Large Secession and Leafire conga. This is a mold that I really really adore. This set is a very rare hard to find set as well. It was a web special from the Great America series Deon and Moab. I then have the original Secession and Leafire. This wasn't the original original set. This was the reboot edition that the Briar launched online. This is probably my favorite set of this conga. It's the JC Penney Buckskin Marenful and it also came with the Huckleberry Bay Stallion. Briar Fest special run Naomi and Wyona. A web special unicorn Marenful. I didn't buy these guys for the collection. I actually bought them as bodies but I'm just keeping them here until I decide to customize them. My very first Secession and Leafire set which is the color crazy treasure hunt that was my fourth Briar ever. That's kind of my era and these guys were definitely played with and were part of my carpet herd so they're not in mint condition but I love the set. I have a handful of Weather Girls. This is the original sunny Weather Girl treasure hunt. Briar Fest Jasmine. Partly cloudy from the treasure hunt and Thunderstorm from the treasure hunt. I've got a few foals here on the Warmblood mold. Child Star from the Briar Fest special run set. Heartbreaker from Gigi Valentine and Heartbreaker set. Zenyatta's Foal Warmblood full set that they released a little while back. I do not remember their names. A Premier Club mare in full set. Astrid from the Premier Club. These guys I'm not super keen on. I'm not sure what I'm going to do with them. A Felpony. I can't remember the name. This was a Briar Fest special run mare in full set. The New Set. I can't remember the name either. Web Special Christmas Horse. The original Premier Club Rhian and Caddall set. Small Conga of Bouncer's. Gingerbread which was a Web Special. Applejack. JC Penney special run in Buckskin and this one I believe came with a Cleveland Bay as a set. I named this horse Twizzler and I feel like that suits him so well but it's Brickside's Pink Magnum and the original Bouncer. I just love how cheeky the mold is. A Icelandic Pony here and Justin Morgan. Going up to the next shelf I have a small newsworthy conga. I don't remember this one's name. I want to say Baloo Hanamara who has really terrible tuffle. The original newsworthy. The name slips me as well. I don't remember Indian Pony conga as well. Briar Fest special run stent double. Savannah D'Al. This is an older one with kind of that splatter painting. I just thought she was really unique. Saddle Club Bell. The 70th anniversary Apollosa. I cannot pronounce the name of this one so I will write it on the screen but this is probably my favorite Indian Pony. She's just really well executed for the time. I also really enjoy Shasta Moon here. She's very pretty. Three strapless models. Original strapless. JAH special run party girl. Fueling my inner buckskin cravings. One of the most beautiful buckskins Briar has done for sure. Briar Fest special run Epona. The legendary Briar Bristol who needs a different spot somewhere to better display him. He is a lovely. I love him so much. Two horses on the Esprit mold. I find him very whimsical. The Briar Fest Samba surprise in black and white and then my favorite. Same model in the Dunn Tobiano. I also really enjoy the kind of account mold. Another mold that is kind of overseen. He's fun. I really, really like him. Pottery Barn special run. That's actually quite rare. This is the JC Penny special run. Not the regular run that they later released in a similar colorway. Chilly and the original kind of account. Paroy Damsha Khonga or Dancing Heart. And this is the original Premier horse that was released on the mold. And when I saw the promo photos for this horse, I had to have it. I was like, that's the most beautiful sculpture, most beautiful buckskin I've ever seen. When the factory models started arriving, it fell flat. So I didn't originally want this model, but this one came up for sale at a really reasonable price. And she actually has really decent shading in my opinion. So I do have her. And then I have Bramble, who was a web special. Very sought after. Unicorn, who I don't collect fantasy things, but this is just too fun to not have. Beechcomber, Starlet, a web special, Banks Vanilla, Briar Fest, special run Chanel, and the Sable Island pony. Another really special mold to me is the Andalusian mold. I find that sculptures by Kathleen Moody have a lot of personality. Gala had a Briar Fest special run. Calliente was a briar tour model. JC Penny, a special run. And this is perhaps one of the best grays Briar has ever done. Nobel 2, Celebration Horse. Look at the shading. And he has like a metallic-ness to his coat, so he glistens in the light. Hero's Surprise. This is Krypton's Senai 2, and the original Black Andalusian, who is equally as gorgeous as Nobel 2. Two on the Akultekke Akultik mold, however you pronounce it. The original Premier Club Altonai, who I repainted the eyes from Blue to Brown. Atomic. Ethereal mold is another one that I have a very long conga of Christmas Horse, which was named Noche Bueno. And then I have the original Ethereal set. So this is Water. This little series was some of the best paint jobs that Briar did in a regular run. So that's Wind, Earth, Fire. This is a regular run, guys. This looks like a one-of-a-kind raffle horse, but this was, you could buy this in the store. I remember seeing these in the store. Wilder, which was a tractor-supply company, Special Run. This is a regular run, just a Grilla O'Vero. Super nice too. Briar Fest Special Run, Spun Gold Surprise in Buckskin Blanket Apollosa. Clearly I had to have this one. This checks all of my boxes. I'm not a decorator person, but this color is so loud. It's my favorite shade of teal, and my favorite shade of red. So the model name was Anthem. Got a few drafters here. Briar Fest Benelli. He did a really superb job of him. The regular Gray Shire Briar Fest Special Run Vahalla, I think his name was, and the Christmas Horse Woodland Splendor. I've also got quite a Flash Conga, Little Texas Starlight from the Saddle Club. Briar Fest Stoneley Surprise in Bay Tobiano. The Fun with Model Horses Collecting in Gray. Briar Fest Volunteer Model Ben Nevis, Nevis, and this is the liver chestnut variation. That was my first Briar Fest I got to do work for, so he's a really special horse. This is the original Flash Tractor Supply Company rider list, but a really lovely shaded dun. And this is Chardonnay. Another old mold I really admire is the San Domingo mold. An old Cheeto horse that I'm going to customize. This one was from the Let's Go Riding Set ELCR Benefit Model, which was a special run that they released where the proceeds went to land conservation. And that was the liver chestnut variation, and I also have the Palomino variation from the same promotion. Sport, the Bonanza series. Vintage Club Rowan, and I love this horse. And this particular model was a chestnut that was released in the 2000s when I started collecting, and I remember seeing him and always wanting him, so I'm very happy to have him. Black Beauty, Let's Go Riding Playset. And this guy, Collector's Club, and his name was Nanoma. Came in a couple different variations with war paint on him. Stock horses over here on the Cody mold. Let's Go Riding Playset. This Bonanza Coach Eyes is like a giant place that you bought, and this was the horse that came with it. Another Bonanza horse, really nice little Apollosa. It's one of Briar's best paint jobs, I think. A really intense Sabino. This is Salpidica, Salpicata. I don't know how you say it. And then I've got this Lady FaZe, who they did a really good job on her. I'm not a Lady FaZe fan, though. My Adios Conga. This is the Old Style Vintage kind of splattery way that they used to paint. This guy, I don't remember what he is, but he's some form of special run. But I really liked the Old Style Apollosa patterning that they did on him. Merritt, Buttermilk. It was a really nice lineback done. Champagne Toast, who was executed amazing. He's Briar Fest's special run. Poker Joe, J.C. Penny's special run in Dunn, so he's linebacked as well. I've got a handful of the Marwari mold here. Nazarden Celebration Horse, the regular Marwari, Collector's Club, Raja, Hot Couture, Briar Fest special run. He's really cool, and he has the regular horse ears instead of the curly ears. And this is Briar Fest's special run, Tisili. Then I've got a couple Big Ben Nautical, who's an older special run. He's very, very yellowy. Double Exposure, who's a lovely gruylla color. He comes in glossy RCMP portrait model from the Royal Canadian Mounted Police. He's got Canadian flag on his bum there. Briar Fest, Once Upon a Time, and Milton. Two Andalusian Mares, Premier Club, Hermosa. She's a really well done black and white. Briar Fest's special run. Mamacita, Zippo Pine Bar. Store Special, Zipped in Black Magic. They did a really superb job on him. Another favorite is Impress Me Shannon, rugged painted lark. Picture Perfect Quarter Horse. This was a set that was in the 2000s at some point, where they released a model and it came with a disposable camera and a guide on how to photograph your horse. So he's kind of cool. Zipp's Chocolate Chip, Little Rikki Rocker, and Fleet Street Max. This is my Giselle Conga, JAH Limited Edition Millang. The original Heartbreaker, Briar Fest stage mom. Web Special Hera from the Briar Goddesses series. They did a really great job of her roning and the shadings in her black. Slate Surprise in Leopard Apollosa. A trio of the Cannery Moorblood, Ichabod Crane, Store Special, and Denisha's Northern Temptist or Danny. Probably one of the best oppies they've done. I don't remember what this guy's name is, but he's a nice Palomino Apollosa. A trio on the Trubidor mold, Briar Fest Special Run Ansel, and the Christmas Horse Snowbird, and Morgan Quest's Native Sun, as well as Bluegrass Bandit. Color is probably one of Briar's best apple grays. A trio of Salonero. This is Briar Fest Ray's Ling, Special Run. He's a really basic chestnut, but a really well done chestnut. Collector Choice Cloudknife. And then I have a singular sham, which is the Black Stallion. This is Briar Fest Tobon Effect, Tractor Supply Company, Special Run Travis, and Cortes C. Then I have a decent conga of the Idychus Idychus Mold. This is Rabble, Special Run Wapiti, Snowman, Briar Fest Buttercream, who's a really light done, Brinello, Briar Fest Shebley, and Idychus or Idychus Christmas Horse, Dominante. And then I have a couple of the Proud Arabian Mare, because it's another vintage mold I really admire. This is Karma, a JH, Special Run from 1993, and it is Steel Dust. And then this is my favorite Bennett Arai. She's a tour model from, I believe, the year 2000. She's a really cool shaded done. And then I just have a bae, limited edition Carinosa, who is another really nice chestnut. She is number 8,838 out of 10,000. And then I have some Smarty Jones models, Wind Talker here. He has one brown eye and one blue eye. The 70th anniversary surprise model, Briar Fest Special Run Rushmore. The original Smarty Jones, which is when the mold was released. This is the first horse that came with it. And one of the nicest chestnuts. Secretariat and Tractor Supply Company, Special Run, who has a blank beat bump. Briar of Ruffians up here. Rachel Alexandra, Puku, Mid-State Special Run, and Rags to Riches. Show Jumping Wormblood. Mon Dammon, who is really lovely. Christmas Horse Jewel, who I won from a Briar drawing contest back in the day. Briar Fest Special Run Wish Upon a Star in Matt. He's a really pretty blanket upalooza. Ideal. This guy, I'm unsure of exactly who he is. He has remarkable shading. Briar Fest Rocket Winx, Tractor Supply Company Eclipse. I also really love Silver. Tractor Supply Company, I don't remember his name, Matrix. I got him at the same time I got Cheveo. Webb is Special Reboot of Black Beauty and I've had Dalgo. This one is one of my favorites ever. This is Hobo. He is a lovely buckskin done, but he has a little heart on his butt. Treasure Hunt in Sabino and Blue Suede Shoes, who is also a really lovely model. Rhinish Draft from Briar Fest Theo and Honey Bear, a web special. Two Cleveland Bay models here. Oliver from Briar Fest and this was O'Leary's Irish Diamond. Aurelis, Tractor Supply Company Jasper, Picasso, and this is Briar Fest Thornicraw, volunteer model. Three of the Bollywood Surprise models. So this one in Dunn, in Bay Tobiano and Chestnut O'Vero. Briar Fest Special Run Platinum Star and Harley D. Zip. These guys are really lovely. I love this Dunn one. He's a really soft, butter-malky buckskin and I love the O'Vero one as well. He has really nice shading, flucking through his body. Then I've got a couple of little babies here. This is Boone. He's a little miniature horse in buckskin. Hadell from the Premier Club. This is the Mayor and Full Set from Briar Fest. The Regular Run Welsh Set.  Briar Fest, Celebration Horse, Joker, Collector Club Special, Gideon, Collector Choice, Sierra Blanco, Mark Chicalina, Shining and Sassy, Garrett, the Legro, here. Collector Club for Limited Edition. Don't remember his name. Enchanted Briar Fest Special Run Total Ass and Adia HP. I have a few lonesome glories here. Wapasha, who has a bunch of war paint markings on him. Love, love, love this guy. This was the Briar Fest 2015. I don't remember what the Surprise Horse was called, but it was the Surprise Heart and this is another variation of that same model, but in a Chestnut O'Vero. Then I've got two banners, Traktor Supply Company Samson and the original Gypsy Banner. Don't remember his name, but he's like a buckskin paint. I don't remember this one's name either or this one's name. This is Ash Quar, I guess, was his name and this is the Premier Club original release of the sculpture and this is one of the best Chestnuts I've seen. And this particular copy of this is so nice. All three of the Seven Arts Surprise Pintelusa, which Briar doesn't do very often. Store Special, his name is Hal, the two other Seven Arts surprises. This one was the one that I wanted the most, Chestnut Splash. Then I have a very decent American Saddlebred Conga here. I also really love this mold. He's so handsome and harmony. This was a Christmas horse for one of the years. His name was Duke, J.C. Spenny Special Run. He's really lovely. Chebasco, the original Black and White Saddlebred when the mold was released and a Traktor Supply Company that I do not remember the name of, but the original is really fun. This is like classic Briar Saddlebred. Bozeman, he's really pretty. I have a hole here for a lone soldier that needs a new base. Black Tie Fair. Meringo was his name. This is the J.C. Penney Family Stallion, the original Huckleberry Bay. And this is the Treasure Hunt Prize model from the Colour Crazy Treasure Hunt. Briar Fest Special Run, Thorne, Pickstead, Passport to Model Horse Collecting, the Warehouse Special in Chestnut, is one of the best buckskins they've done too. So I really like him. I then have a couple new and box briars that are for mostly customizing. So I have a new and box Albaroso Illumination Nicoda that lives in my spare bathroom. I also have a few classics and stablemates that live over here on my windowsill. I won't go through them all, but here's an overview. I have this trio in my living room, which consists of Kylie Parks Sculpted and Painted Troubadour, Raven Maddox Sculpted and Painted Fireheart, and Lynn Fraley Sculpted Battlefield Angel. And these are kind of the three influential artists in my life. So I really admire Kylie Parks' style, and she's very inspiring to me. I'm very good friends with Raven, and she's given me a ton of advice through the years as well. And both Raven and Lynn Fraley taught me in a sculpting workshop recently. So I had to have a piece of lens as well, and this is her first Briar Sculpt too. So this trio in my living room to remind me of my roots. I also have this decorator distatto that lives in my plant window over there. Albarozo lives in my living room too. And I've got a couple in the TV stand as well. So this is Briar Fest Special Run Ringmaster and Lady Liberty. And then the original Spirit and Rain, Brady and Tennessee Titan, Pickery, something or other. And Briar Fest Special Run Oliver. I also have a handful of models here in my spare room, and these are just like carpet herd horses, and basically ones that didn't fit on the shelf downstairs. So I've got the porcelain one too, and a old rearing stallion and semi-rearing stallion. I've even got a couple scattered through my master bedroom. And then of course all of the custom models. More custom models and a couple more. Some of these will forever remain with me while others are for sale. And these two are two of my favorite Briar molds that I have just repainted with no customization. Thank you so much for watching. I hope that you enjoyed this collection tour. I've enjoyed sharing it all with you. And this is the first tour in the new studio set up, so that's also very exciting. Thank you so much for watching and happy collecting yourself. Don't put yourself at the standard that you do not need this many models. This is a long time. Long time coming.


Oh, we hit the blooms. We've got a cloak. Oh, we've got a re. Not like this. No! How many dispels does it take to get one innovate, dude? Why did we not just get one piece of good RNG? We're getting vanished sap now we lose. Ah, GG. Wait, this is actually okay. It's blind. Wait, do we win?


Hello, and welcome to this video by films by Chris. I'm Chris. That's Chris of the K There's a link in the description to my website today we're going to be converting files from one format to another mainly like document files and There's a lot of different programs paying on what formats you're working with one of the Programs out there that just handles so many different formats is pandoc Should be in your repositories for most distributions of Linux here. I have a document file open in Libre office it's just a template that I template that I opened up and So here here it is. It's saved. I saved it as an odt file and as a doc x file So let's say we wanted to convert that to well a text file, right? So once you have pandoc installed, you know, you would pseudo apt install pandoc or whatever your package manager is and We're gonna say pan pan doc dash t and the type of file we want to output to so we want to make it a text file That's something I do a lot You have all these different formats PDFs document files and you just you want text so you can go through and grab stuff out of it We'll do that. We'll give it a file name in this case. It could be the doc x file or the odt file And we just do that and it's gonna give us the text right on the screen. So we just converted this To this obviously doesn't have the image area here but we have all the text and You know lined up. It doesn't have the formatting left and right But if we're trying to get the text out of this in a somewhat formatted format that we can search through well there you go and and If you want to save it to a file, we can just do dash o and give it a name file dot txt And now I can cat out file dot txt and again pandoc converts to a lot of different formats So actually here is a list for you a long list of file formats that convert convert to and from So any of these file formats you want to convert to text or from one to another These are formats. It supports quite a bit. I thank you for watching films by Chris calm That's Chris the K. There's a link in the description to my website where you can search through all my videos as always I hope that you have a great day


Hi, how's everybody doing today? I'm your host Rich here on behalf of RichTVLive with our very special guest, Howard Lefkowitz. The new president for Vegas Winners, how are you doing today Howard? I am well thanks, how about you Rich? I'm doing fantastic. You have an incredible track record as the former CEO of Vegas.com and senior executive of Earthlink and the Home Shopping Network. Amazing, amazing track record. What brought you to Vegas Winners? And can you tell us a little bit about your background? Sure. I'll answer your questions in order. Thank you. Wayne Root, who's our erstwhile CEO and a well known handicapper for decades, has been a neighbor of mine for quite some time in Vegas. And our families grew up together and our kids hang out and we spend a lot of time together. And so when he embarked on this Vegas Winners, given that I had a little bit of exposure to the Vegas brand over the years and pretty technically and marketing and operationally aware, he asked me to get involved and I said, sure, that'll be great. So that's kind of that's the how, which is fairly, it's a pretty entertaining story. Actually, there's more to it, but for another day. And as far as background is concerned, I was originally, I was at Earthlink in the very beginning of the internet days. There were less than a million people on the entire internet. Now there's more than a million people on the internet in your neighborhood. And then before that, I was first at the Home Shopping, Tom Media Company in Florida, when people said no one will ever shop on TV.  And then at Earthlink, people thought the internet was a joke, a fad, etc., etc. And at Vegas.com, I was told literally no one will ever buy a room or show ticket in Vegas on the internet. That's just never going to happen. And we went from 30 grand a month to almost a little over 400 million a year. So I'm at this intersection. I like to think of myself as an innovator at the intersection of things. I like that. I like that. Innovator in the intersection of things. How are things going today with Vegas winners? Well, things are great. We're doing a lot of innovative things. We're creating a lot of new technologies. I'm fortunate enough to have a lot of my guys who I worked with for decades work with me on this and bring in some new blood and some of my marketing, some of the marketing people as well. We're about to, in the next couple of, we're going to start shooting any minute now, actually. What time is it? What time is it? It's around noon Pacific, 3 p.m. Eastern. Okay. So within hours, we'll begin shooting our first podcast. And we're going to do a podcast that's not your typical podcast. I can assure you there'll be some surprises coming. Wayne will be in it and my friend for a long time, Angelica Bridges, who was on Baywatch for a number of years and quite a lot of fun. So we're going to do this a little bit differently than normal. As we're going to shoot it more like a television show, the podcast. And we're going to have Wayne, of course, with his decades of expertise in sports gaming and his commentary and a host of other surprises. And that'll start, we'll start shooting any minute. And we'll be on the air in the next couple of weeks. Well, I'm very excited to see how that comes out. I'm sure it's going to be a huge success. It's going to be a lot of work. Absolutely. Now, every company that I've seen that has been hugely successful is typically defining and solving a problem. What is it that you would say that Vegas winners is solving? What is the problem that you guys are solving? Well, first of all, I think that, again, I'm a serial entrepreneur who tries to look around corners. And so some of the things that get said are things that are viewed through a rather stilted filter of, no, that's never going to happen. No, you're not going to be able to do that. What's wrong with you?  And he said, well, there will be. And of course, today, there is. Absolutely. And so the reality is the problem isn't necessarily a problem. It's a, we're trying to do what Wayne Gretzky did, skate to where the puck is going to be, not where the puck is. Because where the puck is, it's already too late. You don't want to be behind the wave. You don't want to be ahead of the wave. You want to be there when the wave crests. As you probably know, dozens of states have most recently legalized gaming, sports gambling in particular. It is a giant business. In fact, I would go so far as to say that without gambling, you know, sports would be a whole hell of a lot less popular. I agree 100% with you. That's such a real statement. I have so many friends that only watch football because they gamble on the games. Right. And they say to me, Rich, I wouldn't watch if I wasn't, I mean, everyone has their favorite team. But if you're gambling on all the games, now you're watching all the games. You have a reason to watch, right? Because you got money on the line. And I 100% with that statement. Look at the success of red zone. Absolutely. You know, people thought that was rather silly. But there you have, right? So I think people love the notion of gaming on sports, whether it's their own pool or a buddy, a friend. I went and sat in the Dodger game behind Emilio Estevez and Charlie Sheen. And they each had a stack of $5 bills. And they were betting every pitch. Okay, he's going to go low and inside. No, I'll take, I'll take not low and inside. All right. And then this one's going to be, you know, they would bet two and three bets on every pitch. It's going to go to the left. It's going to the right. Right field is going to, and they kept swapping $5 bills. The whole game, it was hilarious to sit behind.  I agree with you. And it's also extremely important if you're building a successful business to have a very unique culture. Why would you say Vegas Winners culture is unique? Obviously, you've got Wayne Allen Root is very unique. What makes Vegas Winners culture so special and so unique, in your opinion? Well, there are a couple of reasons, actually. And it's a great question because I believe culture is everything to a business. And I believe brand is a huge component of that culture. And the culture is of the brand. And the brand is of the culture. I'm from Pittsburgh. And in the 1970s, you probably heard that our football team did pretty well. Okay. And I was buddies with a lot of those guys and still am. I'm still friends with a lot of those older players who are now in their 70s. But I grew up around that team. And I watched the team go from 1-13 with Terry Hanratty as our quarterback to four Super Bowls. And what was it? Five or six years with Terry Bradshaw as the quarterback initially. And Franco Harris, Frenchie Fuqua, and the Immaculate Reception, all that kind of stuff. And I got this notion around what it's like to be a true team. And football was different in those days. Those guys weren't making a lot of money. They were playing for the love of the game. Okay. Football was completely different in those days. And it was about the love of the game. And they were a true team. And there are a lot of great stories I could tell you about the Pittsburgh Steelers in those days. But I won't. At the end, I won't write right now. How's that? So that notion of team and culture and being able to call a play and understanding that everybody's going to pull in the right direction at the exact right time, that's what football is all about. And business and football, they have a lot of the same names. There's goals. There's huddles and so on and so forth. Let's huddle up on this. There's a lot of business, football in business. That's kind of number one. And then number two is the notion around gaming and gambling. We have a lot of folks who've been around that brand and around that activity for quite some time. And so we kind of know a few things here and there. We've managed to pick up some information along the way that we think we can, that we will bring to this party in a very different sort of way to create that unique experience where we're not, Rain's not at Johnny Come Lately. The company's not at Johnny Come Lately. But we see the vision of the future of sports gaming and sports gambling as well as the entertainment and the entertainment value around it. And we think that, and that's part of the culture that we bring to the table. Fantastic. Now it's important that companies know what their goals are as far as financing and mergers and acquisitions. Do you guys have any needs as far as financing and mergers and acquisitions for the future? And if so, what are they? We're in the middle of a current offering. I can't speak to it because I'm not permitted to do so and that's fine. But we're also looking for some acquisitions and you might expect an announcement or two shortly. We're working on some things here and there. And that's basically, we are looking for some appropriate and effective acquisitions that tie into our overall model and our needs. And that's kind of long and short of it as much as I can talk about here anyway. Thank you very much for sharing. And it's important for us to understand as shareholders what some of the milestones are for the company in the next 12 months. Can you talk about some of the milestones that you guys are setting forth for the company? Well, I can say a few things about that without crossing lines. And as you know, gaming is a highly regulated space. So we have to be careful as is finance. So in general, I would say that we are working on, as I said, a podcast. We will be launching our new app imminently. We'll be launching our new website shortly. We intend to have a whole lot of interesting distribution relationships that I can't get into. But we're going to be a major player in this multi-scores of billions of dollars, the business that is. If you look at DraftKings and so on, for example, and one of my buddies is one of the original investors at DraftKings.  Wow. What is it now? Like $80, $70, $80 bucks. That would be more. Even I could do that math. So gaming is in its infancy. We are still at the very, very beginning. The broadest part of the market has yet to occur. We're going to be close. We still have half the states that haven't even shown up at the dance and you know they will. Because they don't need the revenues. Yeah. No, I see that 100%. Now speaking on that, Rich TV Live has about close to 100,000 followers worldwide watching our show on all social media and over 100 countries that are going to see this interview, see this video. Why would an investor be interested in investing in Vegas winners? What's in it for the investor? Well, I mean, we think it's going to be a good investment. We're investing our money in our time. And we look at the overall industry and say, you know, this is the gaming industry. I know that you may find this shocking, but we think that gambling is going to catch on. I don't know. Maybe yes, maybe no. But now it's going to be a lot easier for people to do that. And that's really what this boils down to. You no longer, you know, let's face it. I mean, Vegas started a long time ago and it was the only place you could do it for the longest time, if you remember, the state of Nevada. And then from there, you know, it was the Indian reservations. And, you know, this is no different than any other industry. This is no different than retail. This is no different than movies. This is no different than television. This is just the next wave of that. This is no different than the hotel, Airbnb, sort of, those sort of notions. This is no different than that business. And I have found myself at the vortex of those things for the last, I don't know, any different. I mean, unfortunately I can't. I just don't know the difference. And this is the next wave of that. I agree with you 100%. Now, in speaking on investors, investors are going to see this interview, see this video, and be interested in contacting you or Vegas winners. What's the best way for them to get in contact with the company? I would go to vegaswinners.com. I'm pretty sure there's a contact us on there. You can also look at the press releases and there's contact information there. And you can send in anything and send it to me and I'll get it and I will get right back. We're a very responsive bunch. We're pretty electronically tied at the hip, you know? So thank you so much for your time. That's probably the best way. Thank you so much for your time today. Rich, thanks for having me. It's been a pleasure to hang out with you for a while. Yeah, and hopefully we can do this again. We've been a big fan following Vegas winners since the start. We've had all the key players on the show. We're really excited to have you on the show and learn more and continue to watch this company grow and evolve. Now remember, guys, Rich TV Live is strictly for education, entertainment purposes. Always consult a financial advisor before you invest in anything that we talk about here in Rich TV Live. And if you like the video, smash the like button, comment on the video, share the video everywhere and subscribe. I'm here, your host, Rich from Rich TV Live with our very special guest who's been joining us today, Howard Lefkowitz of vegaswinners. Have yourself a great day, Howard. And thank you for joining us today. Thanks, you too. I'll see you again soon with more stuff to talk about. I look forward to it, Howard. Have a great day, and thank you guys for watching. Have a great day, everybody.


We are Greg and Betty Eckert. I grew up in Subiaco and she grew up in Morrison's Bluff and When we got out of school, I had a job in Fort Smith and she had a job She was teaching school in Subiaco, so we kind of ended up here in the middle, you know We lived in town though for about 20 years and then we found this spot here and really got to liking it and bought it We already had the tree farm in Paris since 78 and then we started here in about 1988 I saw an article in a magazine. I think it was the Progressive Farmer and there was some people out in South Carolina They were working with Virginia Pine to see if it could be grown as a Christmas tree, you know just to see if they could do it and Because you know at that time there were no Christmas tree farms in the south and So when I saw that article I read that article I got on the phone and I called the people who were working with that I seemed like it was one of the universities or something in South Carolina and Asked them where they got their seedlings and they told me and so I got on the phone and ordered some seedlings And when they came in we started planting them and that's that's how we got into the Christmas tree business Well, we have Virginia Pine and we have Leland Cypress We have Murray Cypress, we have Carolina Sapphire and we have Blue Ice And we also have the Cut Frasier Fur We import some of those from North Carolina. Some people really like them, you know When people come out here they really have a good family experience They can feed the animals, go on a hay ride, watch the pigs race We have a barrel train that the children can ride in We do love having boys and girls come out to the farm As a retired teacher I just fell right into this I love it, I love to see the children drive up in the school buses They're so innocent They're always having a good time And that's the case with the people who come out to the tree farm to get a tree too That's what we like about it. Everybody comes out there in a good mood You know, they're having fun That's really one of our big objectives here Is for people to have a good time, make some memories, you know And just enjoy themselves They always ask, the children always ask if I am the real Mrs. Claus And I never say no I just answer them with, do you think I'm the real Mrs. Claus?


I think we counter on wake-up here. That might be the move. I'm gonna do it and regret it. Oh, no regrets! Oh, you know what? We had it ready! The counter! Super! That was sick! The Spirit Bomb! That might actually save this game! How's it going, everybody? Dot to the way here back with some more Dragon Ball Fighters rank matches. This time, playing a suggested team of Blue Vegeta, Jiren and base Goku. The team's listed goal is to try to land as many Spirit Bombs as possible, but I'm not going to lie. Hopefully, I'm just gonna go for the wins. And hopefully, the Spirit Bombs come naturally.  Both of these characters have level ones that tie into Spirit Bomb relatively easily. So, it is double-sundered. Never mind. We'll just take the one. You know what? That's fine, too, though. How did I drop that? Hold on. Am I out of it already? Oh, I forgot. I don't have the bar building assist. Whenever I play base Goku, it's like a 50-50 on whether or not I use the A or the assist that builds bar. And you know what? Both assists are good in their own right, but when you want one or the other and get the other one, then it doesn't feel so good. All right. We get Blue Goku out of here pretty early. He's playing on... So, I didn't pick the space stage, which means he did, and he's playing Blue Goku. That tells me he's trying to get a dramatic finish with Kefla. My man is trying to get the dramatic. You know what? Speaking of dramatics, let me go ahead and switch into the boss character. Counter. Physical counter. Oh, my. Both of those went awry. Broly's. Both Broly's? What is... There is never a need to play two Broly characters. That is a lot of firepower. He's throwing that assist upwards is making me want to counter. Nice. Broly with the combo pickup. All right. I don't think... You know what? Let's use the big bang now. I'll take it. A nice block. I didn't build four bars. That is so sad. It's fine. It's fine.  This is still not going to build four bars. Maybe? No. Oh, wow. I should have gone with standing medium to be faster. Broly's taking me for a wild ride. Oh, no. Is that death? Actually, that's going to be the slow one, isn't it? Oh, Broly exclusive. He might hit me with two level threes. He might laugh at me again. Nope. Just going to keep it all nice and easy with a level one. After the level three, I felt that that could have been the Broly exclusive double level three. It would have hurt, too. Oh, no. Nice. Hold on. If we could just back him into this corner... If we can get out of this corner and have him in it, that would be beautiful. Oh, I tried to mash vanish to make it happen. I tried to get a quick one in there. Oh, Broly combos. I am dead. I just didn't know it yet. I am going through it. Level one should kill here. Yes. He's going to go for a level one. That's fine. We still have an amazing anchor character in base Goku. I just don't think we're going to be landing any spirit bombs this time. Six bars. Do we Kaioken for it? No. Beam? Oh, I regretted that so quickly. It's never too safe around a Broly. That angle is not safe for me. Oh, my goodness. He's just dashing and grabbing. He's truly a double Broly main. I'm trying to look for a moment to spark, and I am just being way too safe with... Just do it. Just spark. Oh, I missed my gut. I played so terribly at the end here. If I get a chance, just one chance. A smidge of a chance. No. I played so terribly at the end there. I just wanted to get a safe spark, but by waiting around, I really did not make it any safer. Great first game though. I just got to be more aggressive. You can't let the Brolys be aggressive. They will make you pay for that. Hold on. Oh, I was getting a bit too aggressive in. No, what a drop. Oh, man. Oh, I'm too ageing that. Oh, nice jump in. Hold on. Nothing to 2H. All right. I'm getting nervous now. Corner. I don't want to be here. He tried to get me though. He is moving. All right. Keep it in the corner. That's where we got the best chance. Feeling good. I'm feeling great. Jeering combos. Grab this man. 2S. All right. I'd like to save up. I'd like to save up bar for the spear bomb, but let's be honest. I'm going to need to get these characters out of here, starting now. We got a bar, actually a bar and a half. So we're pretty, we're already getting there. Broly, don't do anything too crazy. Oh, too slow in the Super Dash. And Broly is going to make us pay. That was sick. Side switch. I don't know. I don't know if that was intentional though. I wonder. Okay. Okay. Nice. Nice. Definitely starting to sweat a little bit. Grab this man. Bring him to the ground. I'll give you a three. He ran out of the corner. I should have just stayed there and mashed. That would have been the better move. All right. Next time we're going for a two. Actually, Jiren won't have a low two L, but we're still just going to go for a two L. No jumping allowed by me. No jumping for me allowed. Actually, that was so sick. We just ate the beam. Unfortunately, I couldn't get a better chance after that, but that was such a clean usage of that. The beam just fading away was funny. All right. Hold on. Oh, not the level three. The damage boost coming through. I don't think he needed that, if I'm being honest. I don't think he needed the damage boost. I'm sparking. Please don't let me down controller. Nice. Don't mash. No. No. No. I just could not get a clean hit in there. Oh, that is awful. Okay. Hold on. Three bars. He'll probably still spend it.  Broly just going to do that naturally though. Yeah. He's going to do it again. I don't disagree. I don't disagree, honestly. I think we counter on wake up here. That might be the move. I'm going to do it. I'm going to do it and regret it. No regrets. Oh, you know what? We had it ready. The counter super that was sick. The spirit bomb that might actually save this game. Thank you people of the earth. I don't know how they heard me from space. They must have got the memo from Mr. Satan. Now we're moving. Okay. This is what we need.  Paying. I don't know if we can win this now. It's two of the best anchors up against each other in a fight that will end it all. The Kamehameha cuts through it. I am panicking right now. Guard cancel. I don't want that. Vanishing act. That was nice. Okay. All right. Get him out of here. Get him out of here. We got into a game three. Okay. I'm sweating. I don't know why this first one is so difficult. Thankfully that spirit bomb. Oh, that was so sick. The spirit bomb was beautiful. Could not have drawn that up any better. I like how it starts with the blues. What was that? The amount of movement options he just took in the air. What? I wasn't blocking low. What? All I was doing was blocking low, breathing and fine dining. That's all I had on my mind. I swear I'm going to have to delete room for fine dining. No, I'm crazy. I'm not doing that. I'm sparking. Bright and early in the morning, you know I got to go for it. That time we actually came through with the 6-7 to the dash. Oh, I did the wrong super again. I'm just going to do another level one. Okay. I'm sweating. All right, but we can kill the sparking timer. That'll make it more worth for us. Yeah. Let's just do that. Let's get the sparking timer. Boom. Dude, I'm so worried about every move. I really wish we could have hit the spirit bomb. I'm too emmy here. Nice guard cancel. I'm worried about that. Oh, no. Yeah. Get me out of there or try it. Ah, you know what? I deserve that. I deserve that. I deserve the blue Goku. Get me out of here. Take our time. Take our time.  Oh, no, no. Big mistake. 6am. I never saw it coming. I didn't think you'd do that. Nice option though. Both no sparking. We have a little bit of a health lead overall, but seven bars might make up for that. Yeah. This is going to hurt. This is going to hurt. No way around that. His grab missed. That would have been nice. All right, all right, all right. Jiren, don't die. Somehow he needs to drop this. Ooh, not happening. Man, his grab missed. If that would have countered, I would have felt alive. We would have been loving it. All right. I'm level three. Oh, no. Raw level three gone awry. It did not come out. Broly assist going to put some damage on.  I mean, this is Broly. I'm not going to doubt it. It's a slow one. It kills. It kills. Wait, wait, wait. You think I wouldn't? And you know what? Take this one home with you. Level five. Nice. Oh, we take all the blue health as well. That might have just put us back in the game. Of course, if blue Vegeta dies here, it is a 1v2, so. Nice. Get blue Vegeta out of here. Beautiful, beautiful, beautiful. Love to see it. Now we got a character lead. I feel like we should switch out to blue Vegeta though. Is that stupid? I want anchor base Goku, but is it worth? Get him out of there. I was too afraid to move. I was too afraid to move. Looking like Sasuke in the forest, bro. I couldn't do it. I couldn't do it. I couldn't move. All right, base Goku, I need your help. Why would he do? That was so much confidence. If I would have rolled, that would have been it for him. Now he has the lead at Reed. That was crazy. Dude, he level three. I could have flipped. That was nice. I'll give it up. On to the next game. Great games. All right, we are back and we have found another Broly player. Hold on. Let me get. Oh, nice. Dude, the air to airs have been nice today by my opponents. I've actually, my air to airs have not been nice. Dragon Rush, let me start it off. The first Dragon Rush has been fired. All right, into the corner. We need to build up some more bar. I don't know why. For some reason, I ended it with that really slow heavy. And I was like, yeah, after that, I'll probably wait and throw out some more buttons. That was not a good. No, switch out. Just get out of there, man. The second Dragon Rush has been fired. I don't know why I'm very addicted to throw this. Hold on. Spirit Bomb. Does that work from here? Do I need to be in the corner for that? No, it works. Let's go. Another one. And this time I'm actually going to spin. Ah, it didn't work. Did not work that time. Should have done that the last time. Base Goku needs to be preserved to get him out of here. Ah, I should do that way earlier. Big Bang Attack is actually a really good assist, but you do have to like really know. You have to know your way around the assist. It takes some getting used to. It's not a pick up and play like that. Ah, even with all the hits done in the world, I was still too slow. That's fine. Jiren, more than enough damage to get through this with a knockout. I think we only need two level ones, right? Hopefully that's the case. Gallant Gun does, in fact, clean them up, and we are on our way back to Broly now. Do I make a read? Yeah, read. Oh, that felt good. Do it again. Okay, maybe once was good enough. Grabs, no grabs. Go in, assist, hold them down. No, too slow. Okay. All right. Okay, I'm speeding things up too much. I understand. Six bars. You could probably kill me. I asked for forgiveness. Barely got the block on that command grab. No command grab. Larry it. Back it up. Oh, no, the level one didn't come out in time. That's fine. We have a chance. Woo, missed the 6M. That was a killer. All right. Still plenty of health, though. We got a decent lead. Really, I can't believe it. Thank goodness I didn't trust that armor. I mean, I didn't trust that assist to actually work because that armor would have made it so he punched me in the face for that. Yeah, three bars. I was wondering where they were at. I think this is where I'm going to spark. He did the slow version. Let's go. We love to see it happen. You might. Oh my God.  There we go. That ki blast killing is always so funny to me. Nice. We got to knock out on Broly. Zamasu is out. I'm going to make a read. I got to stop doing this. My reads are not good for my health. So slow. I am just going through it. I am really just floundering about right now. My dead three bars limit break. I'm thinking yes, to be honest, but I'm going to hope against it. Oh, that's fine. That's fine. We could. Oh, you know what? This could be devastating. I need. I need a spear bomb, though, which I don't. I don't even have one.  I got the spear bomb. I need it. Let's go. I couldn't set it up to a place where I could actually hit it. That's the big issue now. Yeah, there's nothing I could do to hit this except for throw it out raw, I guess. Why did I do that? Okay, we still should get the kill here. Kaioken, Kaioken, Kaioken blast them out of here. Let's go. If you can't tell, I panicked at the end there. Was that only the first game, by the way? That first game felt like eight games. I'm not even going to lie. That was at least eight games. I am surprised it's only one. Good job. Thanks, man. Appreciate the stamp. All right. This time let's try to I'm trying to play fast. All right. Jiren get out here. That's the only way we're getting a knockdown now. Jiren from the top room. Should have gone with 2S, but I'll take this as well. Vanish. Oh, that was beautiful. That was actually really nice. That assist landing and I get the stomp as well. Nice, dude. That was great. We are flying now. Gotta try something. Let's go. 6M, add that on top. And here we go. The big, the big moment. The spirit bomb Jiren combo. Throw another one on there. That didn't kill her. You kidding me? Coming in. I love that move. That move is so good. Dragon rush. Okay. Obviously we want to get base Goku out of here as fast as possible. Vanish. Don't get beat by that. Big bang attack. Cover me. He went over it. He went over the big bang attack. He went mobile. Aerial attack. He is testing me now. He is throwing out those 2Ls. Blades of judgment. Yeah. Can't disagree. Lot of damage being built up here. Is that hit? No. My power is great too. I still love that voice line. For some reason I have to say it every time he does. Dragon rush. Again. We are just throwing out so many dragon rushes. All right. Jiren, you want to get this? Go ahead, Jiren. Treat yourself. The reason I went out to Jiren is because even if everything goes wrong on wake up, I still have the counters. There we go. The wake up went all according to plan. Jiren takes the game. And that is going to be the video. Hopefully you all enjoyed it. If you did, definitely let me know your favorite moment down below in the comment section. And while you're down there, make sure to hit the like button and subscribe to the channel if you want to keep up to date on all these videos. Speaking of which, there should be some more on your screen right now. So if any of those catch your eye and you want to watch some more, please give those a watch. Other than that, I have been Dr. do it. Thank you for watching this one all the way to the end. And I will see you in the next one.


Let's sing a song you don't hear every day It's your old friend calling again Hello sweethearts, this old smile on Ed Mcconnelly, lad and lamp man again Have you heard this one lately? Five foot two, the eyes are blue Oh my, what those five could do? Has anybody seen my gal? Turned up nose, turned down hose, flapper Yes sir, what are those? Has anybody seen my gal? Now if you run into a five foot two covered with fur Diamond rings and all those things Well you bet your life it isn't her But could she love, could she woo Could she, could she, could she coo Has anybody seen my gal? Come on fingers, let's look for that gal Now if you run into a five foot two covered with fur With diamond rings and all those things You can bet your life it won't be her But could she love, could she coo Could she, could she, could she woo Has anybody seen my little sweet little little gal? Well honey no matter what color your eyes may be You want to give them the best of care Now for 21 years I've been telling my gal friends How to protect their eyes and the eyes of members of their family Plenty of good light around the house Make that your watchword for good eyesight See to it that you have good light For your soaring and reading And light that the children have good and bright For studying our store can help you be sure You have plenty of light Stop in and we'll discuss your lighting with you Suggest the right type of lamps for the right places In your living room, dining room, bedrooms and hall Oh we have wonderful Aladdin electric lamps In a variety of types and styles to choose from And remember Aladdin electric lamps are made by folks Who've been in the business of providing better light For the home for 40 years And now for our hymn Sing a song of praise For the cloudy days Oh the sun cannot always hide It will soon shine through Bringing joy to you And a blessing that shall Abide There's a sunbeam in every shadow There's a blessing in every hole Joy and peace we'll find For our troubled mind If we will to the Father go There's a sunbeam in every shadow There's a blessing in every hole Joy and peace we'll find For our troubled mind If we will to the Father go Well honey gal, how does it for now? This is Smiron Ed McConnelly, a lamp man Saying thanks for listening Be with us next time Cause we'll be back to sing a song You don't hear every day When we all come calling again


Hello Earth citizens. Today we will have a 10-minute routine for Tai Chi for chest tension. We've invited our friend Jonathan from Body and Brain. He's from the Westchester Center. Are you ready? Hello everyone, my name is Jonathan. Today we're going to be doing a 10-minute Tai Chi routine. It's fairly simple. You can do it standing up and you can even do it sitting in a chair for whatever reason. It's difficult at any point. I will be explaining to you some of the basic adjustment that you will need to do while you're doing this practice.  So why don't we go ahead and get started. We're going to do a small warm-up. You're going to gently shake your body up and down like this. And I recommend this warm-up for almost everything. I've been an athlete all my life. I've practiced martial arts and many things. And this is one of the most basic warm-ups that you can do to loosen up your overall body tension. Gently balance your knees and gently shake your wrists. You can also shake your head side to side like this. You can also move your shoulders like this. It could be a little funny so if you want to play some music you can always do that as well. Take a lot of deep breaths into your chest. So mostly for this routine we're going to be doing chest breathing and diaphragmic breathing. So engaging the lungs directly, engaging the diaphragm directly. So take a deep breath in, pick your chest up and take a deep breath out. You can breathe out from your mouth. I highly recommend this during this short part here. We'll do it for about a minute. Take a deep breath in and take a deep breath out. Let's do it two more times. Take a deep breath in and hold it up top a little bit. Take a deep breath out. One more time. Take a deep breath in and take a deep breath out. Now we're going to slowly come to a stop.   Exhale out. Two more times. Breathe in. Pick up your chest, pull in your abdomen and breathe out. And just mentally assess the feeling in your chest. Where are you feeling tension and the weight, the density there. Hold the overall sensation of your chest. Breathe into that feeling.  Just be mindful of that as you go through the routine. The first part we're going to do is called commencing. It's a very beginning part of our training. Inhale, your arms will come up.  So your hands and your knees are moving together.  Exhale. Inhale, exhale. Now if you want to increase the range of motion of this, you can. Inhale, draw your hands all the way back, squeeze your shoulders and push down. It's a little bit more intensive. Sink your weight also lower. So for those of you who have more experience, you're going to apply a deeper motion. Inhale, exhale.  Just very gently release.  Open chest. Inhale and exhale. Now from the bottom as if picking water from the ocean. Inhale into your chest. Exhale and press. We're going to do that two more times. Inhale. Remember into your chest. Exhale. One more time. Inhale and exhale. Very good. So follow me here.  Your chest will open.  Inhale, come up.  Very good. We'll do that two more times. Sink your body out. Your shoulders are kind of rounding here. Opening up your back. Inhale as you rise. Open up your ribs and chest and sink come down to the center. Commence. Inhale and exhale. Let's do that one more time. Inhale, wrap around the knee. Come up. Open your chest and ribs. Hold your breath gently and exhale out. Everything sinks down into your thighs. Commence. Inhale and exhale. Now place your hands on your abdomen and cross your hands and let's close our eyes for about three to five breaths. Inhale and exhale. Each breath will go for about three to six seconds, both in and out. Inhale. One, two, three. You can hold it up top. One, two, three. Exhale. One, two, three, four. One, five, six. Inhale and exhale. Now let's put all of that together in one simple flow. Inhale, exhale. From the bottom, inhale. Commence. Inhale, draw back. Push down. Sink your weight. Relax and sink two more times and one more time. Relax your hands. Let them come around your knees as you sink your weight down. Breathe in. Pull all the energy up to your chest and ribs. Expand your body. Open up your ribs wide and then exhale let everything sink including your chest and back. So we're contracting and expanding the chest and back. Commence. Inhale and exhale. Arms up. Inhale. Your ribs open your chest, open your back. Relax and sink. Feel all the weight sinking down into your abdomen and thighs. From the bottom up, exhale. One more time. Inhale. Relax and sink. Feel all the weight coming down into your abdomen, into your thighs. From the bottom up, the most important thing is that you're controlling your breathing here. Okay? And emphasize breathing into the lungs, expanding the rib cage, giving space to your diaphragmic muscles, releasing tension from your lungs, heart and organs. Place your hands right at your solar plexus and then the other hand can be placed right on your chest. Close your eyes for just three breaths. Inhale deeply. Three to six seconds you'll inhale and then you can hold your breath for one, two, three as long as you feel you can hold it but you shouldn't feel pressure. So if you're holding it and your heart starts to raise, that's doing too much. So reduce that. Exhale slowly. Two more times. Inhale and feel your heart. You can feel your lungs expanding. You can feel your ribs expanding. Exhale, release. If you feel comfortable at this point, you can breathe through your nose. One more time. Inhale and exhale. And very gently sweep down from your chest to your abdomen. Your chest should feel warm. Your shoulder should feel warm and it should feel a lot easier to breathe. So sit down from your chest to your arms. And sit down from your lower back to your heels. From your abdomen to your feet. And put your feet together. Take a deep breath in. Arms up. And exhale out. One more time. And last time. Palms together. Everyone did a great job to experience a full one-hour brain education-based class. Please check out a local body and brain center near you.


In this episode, we'll be talking about finding the right strategy to build a sustainable customer-centric culture. We'll talk about how do you choose to serve design projects you should be working on that make the most impact, and finally, what is needed to align the whole organization around one customer journey. Here's the guest for this episode. Let the show begin. Hi, this is Priscilla Williams and welcome to the Service Design Show. Hi, I'm Mark and welcome to the Service Design Show. This show is all about helping you do more work that makes you proud by designing and delivering services that have a positive impact on people and are good for business. My guest in this episode is Priscilla Williams. Priscilla studied service design at the Polytechnico de Milano, and since then has gained a lot of experience introducing service design and design thinking to fintech startups. She's also super active in the Mexico-Mexico city service design community, organizing the service design jams, the drinks, and also being part of the Mexico Service Design Network chapter. So this episode with Priscilla is really about how do you move from doing one of service design projects to really building a customer slash human centered culture and organization where everybody is working to fulfill the customer needs. If this is your first time here on this channel, welcome and don't forget to subscribe because I bring a new video that helps to level up your service design skills at least once a week. Also make sure you click that bell icon to be notified when these new videos come out. So that's it for the introduction and now let's quickly jump into the interview with Priscilla. Welcome to the show Priscilla. Hi Mark, how are you? I'm good. You have a lovely sunny weather there in Mexico. We have a little bit of gray day here in New York. Yes, the weather here is amazing. For the people who are listening to podcasts, you need to check the video. It's jealous making. Priscilla, for the people who don't know you who you are, we've been in touch for quite some time, but maybe not everybody knows you. Could you give like a 30 second introduction? Okay, perfect. I studied service design like 10 years ago. After that, I studied strategic design and management at Parsons. Now I'm helping financial institutions to have a better service design to improve their customer experience and basically that's it. I'm also working a lot to make the service design community here in Mexico stronger. I organize the service design teams with my friend Adriana Jeda and we organize the service design jam. You're quite active in the service design community. That's awesome. Helping to grow and facilitate the community. Priscilla, you said you studied service design in Milan, but do you actually remember the very first time you heard about the term service design? Yes, I actually was there when I was in Italy. I had to choose a class that was in English because at the time I didn't speak any Italian and service design was the only class that was in English. So that's why I chose it randomly and it's a happy coincidence because that's what I do. But it was a really interesting class that changed my mindset totally. I studied product design initially and it showed me more about service blueprints. And the customer experience and journey maps and a lot of methodologies and thinking actually that was really interesting. And since that class I knew that that's what I wanted to work. That's an amazing story. I haven't heard this story yet. Like you stumbled upon service design just because the course was in English. Exactly. I mean like studying product design and UX and everything. You have the same mindset or the same thinking where you have to study your user and then you have to understand what he wants, what he needs, etc. But you have to apply it in a different manner. And I think that service design is a really always big way of applying all of that thinking. Yeah, absolutely. We share and borrow a lot from other disciplines as well. Priscilla, you gave me three really interesting startups because you have quite an interesting background and your work history is quite interesting. I think a lot of people will enjoy this episode. So are you ready to start with doing some interview jazz? Yes. All right. Let's see how it goes. Let's do it. Now the first topic will be, let's see, I've got it over here. Three words that aren't really service design-ish. Change management strategy. Do you have a question starter that goes along with this one? Yeah. How can we develop a change management strategy to make the organization more customer-centric and more service design-centric? Hmm. Well, how do we do that? And what do you mean with a customer now with a change management strategy? What is your- I don't even know if that makes sense in English. It doesn't Spanish. However, in my last job I was working a lot to change, to switch the mindset and to make all the collaborators in the company more customer-centric and also to things in terms of service design. Over that, I study a lot of what Boston Consulting was saying, Matt Kinsey was saying, Bain was saying, and basically all of them are talking about four different axes of action. So they are talking about giving education to the people, implementing leadership methodologies and that to communicate all the things that you want and also what's the other one? I'm a little bit lost. Yeah, you'll remember it. Do you have a cheat note? No. Do some processes. All right. So we have to thought about all of these four and to see how we could use these four axes of action to create that mindset. But also in terms of service design, we need to thought about experiences. So we add a five axes of action and in that fifth axes of action, we thought about employee experience to make the customer experience better because we thought that if we make everything easier for the employees, then that will affect how they interact with their customers and also if we make their life easier while the life of the customers will be easier too. So those were the five pillars that we were thinking on. And also we thought about like, how can we make this change management? So the first phase was to make an assessment of how the organization was thinking in terms of customers intensity. I'm going to interrupt you for a moment because I'm really interested. You were talking about we did this. We did this assessment. Who is we? Did you have a customer experience team, a service design team? Yeah, we have a small team. It was four people and we were well in the organization, there was like maybe a seven people team just thinking about customer experience strategy fully. And I was the leader of the change management project, but we were four people working on it. We were like, each one of us were working a different access of action. Some of them were thinking fully of how can we improve the employee experience. Some of them were thinking about how improving the customer experience fully. And I was thinking about how can we make this whole strategy a whole thing and change the whole organization. Okay. So you did the assessment and then what did you do after that? Well, that's the part where we are working on right now. We were working on for making the assessment. We did a survey and we send it to all the employees to know how if they felt that they have the autonomy to take decisions to satisfy the customer. We ask them if they know design thinking methodologies to, you know, to make their projects with this human-centered design mindset. And we also ask them how do they think, what do they need to change to be more customer-centered basically. So we send it to all the bank employees and, you know, like we have different areas such as legal compliance, branches, et cetera. But we send them to all to see how each area was and what strategy did we need to make in order to make that area better. So after doing that survey, the next step was going to be making a workshop with the top management to also see their perspective of how their area was. And after that assessment, we were going to, you know, like to cross the information from the survey and also the information from the workshop to see what strategies should we do and what changes should we make in order to make each area of the bank better and to give the tools that each area needed. Because for example, maybe the area of business development was already working with design thinking methodologies, so they knew exactly how to put the client in the center. But maybe the ones that were working in the legal area weren't working with legal design mindset, you know, and they are making these huge contracts that no one reads and no one understands. So we wanted to change all of these little things in each area. And one of the challenges that I often see when you, usually we as service designers see sort of the bigger picture, we understand that it's about culture, it's about employee experience, it's about new KPIs, but usually it's really hard to actually change something because for instance, with your example of legal, we don't have the mandate over that team. We don't have the resources and possibilities to actually change something in that department, in the marketing department, in the IT department. Did you experience the same challenges? Yes, we experienced that. And that's why we decided that having all of them working in those workshops with us were going to help us to make the buy-in from them. And also, I think that what helped us the most was the top management was already on board. You know, they were on board with us and they knew that this was a priority to make best customer experiences and that's something that we as a whole organization must do together. Otherwise, there's no cohesion or there's no omnichannel strategy. There's nothing. So we knew that that was something that we had to do together. And of course there were challenges because not all of them understand it as well. But I think that when they understood what we wanted to achieve, they wanted to participate on that and they wanted to be part of our best customer experience. Yeah, so the key, and we won't talk about this right now, but the key is that you got top-level, senior-level buy-in and it was basically an assignment from them to do this, right? Yes, exactly. I think that the two key factors is to have the top management buy-in but also to co-collaborate with everyone and include everyone in everything that we were doing because that way they knew what we were doing. We created momentum among them and they were all excited and they were all willing to be part of this change, this transformation. Okay. Super interesting. So let's move on into the second question and I've got it over here. Drum roll, please. Again, not a really designer-ish topic from the first thing. Choose and prioritize. Do you have a question starter? Choose and prioritize. Hmm, why? Why is it important to choose and prioritize our projects to have the best customer experience that we can offer? Okay, so why is that important and I will immediately ask how do we choose and prioritize? So maybe you can answer these two questions. Yeah, well, it's very important for us to understand which battles we want to fight because not every fight has a direct impact on the customer experience or the employee experience. So we have to understand what are these... We have to identify which criteria should we follow to identify those important projects that we want to work on. Maybe the first one could be a direct impact on the NPS. Maybe another one could be the volumetry of the claims that we're having in certain product or certain service. Maybe another one could be the volumetry of the products that the clients have. So all of that give us hints of what are the most impactful projects. And understanding those aspects will help us to choose the projects that we want to work on. And for that we have to have really clear in our minds what we want them to improve. So once that we understand which projects should we work on, what we used to do is to put a certain score. Yeah, yeah, yeah. If it's going to increase our NPS, then maybe our score for that is going to be five. If it's going to decrease our claims, maybe for that is a score of three. So we used to put like little like little scores in all our projects and then that way we used to prioritize. But then also after having that score, we used to discuss them a lot to be clear that that was a project that we wanted to work on and to be sure that that was going to make a true change in our customer experience or even in our service because there are so many aspects that we have to work on while we are trying to make our service better that if we try to solve every little thing we might get lost in the way. So we have to be really strategic about which projects or which aspects are urgent, which aspects are important and which aspects will make our experience memorable or at great experience. So who was giving you these, let's call them KPIs, who was saying, okay, if you focus on or we want to improve the NPS or we need to improve the lower the number of complaints. Where did you get those KPIs from? Because I think that is super important. Well, actually like we weren't talking a lot just to know what were their... First, we need to understand what's the strategy of the business because we need to push towards the same direction otherwise no one is going to hear what we're saying. So we have to be really aligned with them but also we were like talking with a lot of different people to understand what were their worries. For example, maybe in the business the aspect of decreasing the claims is not a priority but then if we talk with the guy that was leaving all the claims department we saw that that was something to worry about. So we were talking with a lot of people to have a whole perspective of what was happening in the business and in the service and everything to see which aspects we couldn't lose sight. And like after we chose that we were talking with the top management also to make sure that our decisions were right and we weren't like... Yeah, I think this is so crucial what you're telling here and I think this is a huge challenge for a lot of service designers is that we don't get to have these conversations with the business or we forget to have these conversations with the business and you're telling like from the start you were talking to the people in order to be in line with the business and it makes so much sense but I don't show why it is hard. Maybe you can be even more specific who in the business were you talking to like team leaders, senior managers which positions do these people have in your experience? Okay, the bank has a really complex structure but we wanted to make sure to talk to always talk with the head of certain area so for example we always talk with the people of the business development area because they knew all the information about the products we always talk about also with the people of the call center because also they have a lot of knowledge of the customers and what they're talking about and what are the customer worries we were also always talking with the guys that were leading the claims department because they also know what is wearing the clients we were also always talking with the engineering people to know which processes were like making things difficult we were also talking about talking with the people of human resources to understand what are the employees talking about and what are their worries so my point is that we try to talk with a lot of different people to have a really holistic point of view because sometimes if we only have one part of the information we can get lost in that part of the information or we are sidelined so we wanted to have as much information as possible sometimes it can be difficult because we can get lost in the information but we wanted to have a really holistic perspective to be sure what information should we choose to decide so I don't know if I... Yeah, it makes a lot of sense and I think this is again I'm going to stress that this is so important for any service design make sure I would summarize this like make sure you talk to people who are responsible for profits and losses like the people who spend money and the people who earn money that's basically if you need to talk to those people and these are the people that at the end of each quarter sort of need to show results talk to them one final question regarding this topic and that is so now you were able to choose and prioritize were you also in the position that you had to make I don't know, assumptions or business cases up front so where people are asking you okay, if this is going to impact MPS how much will it impact MPS or if this is going to lower the number of claims how much or did it... or were you saved from these discussions? Yes, well, when you're working in a bank the business case is always important because they're always paying attention to the money and I think that's something that is transversal to all of industries maybe so yes, we were always talking about making a business case and sometimes it's difficult because it's just some random projections that you should make to see how the MPS will be improved or how much it's going to cost to improve that MPS so I wasn't making that myself it's not my expertise I was more designing the experience or choosing the right projects to improve that experience and I wasn't paying a lot of attention to the business case but I know that is something that was really important to make my point clear and also to make my point matter to the people that were making decisions because as you mentioned before the people that are deciding well, that are like like everyone is counting the money like the profit and the losses so it's important to tell their language to be taking into account Yeah, absolutely agree Priscilla, let's move on to topic number three I'm just sort of rushing through this because you have so many interesting things to say we're moving from choose and prioritize into something that we might already know journey centric not customer centric not human centric not people centric but journey centric just pick one, improvise let's see what happens how can we make a journey centric strategy okay so so basically yeah, yeah, go ahead yeah, basically my last project in the band was actually choosing these journeys that were really important and we should focus on we wanted to cheat instead of making projects we wanted to follow up some journeys to make sure that those journeys were to make sure that those journeys were giving good experiences so we try to understand which journeys were critical to our customers we also use the same criteria that I might have said before journeys that were that were impactful in our MPS that maybe had a really bad MPS or journeys that were like products that were high that a lot of our clients had or maybe journeys that were having a lot of claims so we were trying to understand which journeys were the most important and our objective was to choose more or less than and to be working on them for a full year to improve the experience so a lot of teams in US already use this methodology of choosing back some journeys and be working on them and make some releases on these journeys but the idea was to understand deeply these journeys to understand which touch points were interacting with our clients within these touch points and start making projects within those journeys so the idea was to choose the most the 10 most important journeys and then make the experience on those journeys incredible so our clients could like this bank is amazing one of the questions that I have is I'm thinking a lot about journeys these days and one of the questions I hear often is how do you get people from the organization involved that aren't necessarily in touch with the customer on a daily basis so let's say the people on the backstage, the engineers the people from the legal department already usually they are critical in actually delivering the experience but it's really hard for my experience and also from what I've been hearing to get them actually on board again have you found this challenging and if so were you able to get them on board? I think that I was really lucky and I was working in an organization that was like that already had this mindset so maybe there weren't so much challenges as in some other organizations that I have worked with but to be honest I think that the key is also to include them since the beginning to know them that they are a crucial part of the process so I think that they have to develop this journey with the service design team that leads the journey development and also it's important to communicate to them the importance that they play in each part of the journey and what I like the most is to put real clients to talk with them so they can understand how their activities are key on that journey sometimes a lot of the time actually people think that they know their clients but they don't so when you put like clients to talk with them they change their perspective and they understand that they are doing things wrong and they need to change I think that that has worked a lot to me like I always at least try to make a little videos to summarize what people are saying so I can present to them if I am not able to make them talk with them directly but after putting like them to hear the client they understand that maybe signing this contract that they don't understand is painful and they have to change it already so we also did a lot of workshops to work together because that way we can break silence and make people talk with each other and that also helps because they understand like the whole perspective and not only the little activity that they are doing in one action of the client so that was also something that worked yeah I think that's a really good tip like if you get people that aren't usually interacting with the customers to interact with the customer they usually sort of open up and start to see the value of this work yeah I totally agree we found the same so another question in regards to these journeys and a journey centric strategy and I'm not sure if you have any experience with this but creating a journey mapping a journey for the first time isn't really that hard what is hard is updating it alive and using it as a dashboard where you also in the stage where people were owning the journey and had to update it or how did that work for you yeah the idea was to develop these journeys and have a KPI for each action of the client or each interaction or even each touch point so like we were creating these excel sheets with each action and having a KPA for all of these actions to keep them alive and measure them each month I think that the tough part of that is that you have to to design those KPI sometimes can be really tricky but if you choose them correctly you can follow them and update them and start seeing which part of your design is working as you thought it would work at the beginning and see which parts are critical so who was responsible for updating these journeys every month because that's really interesting well we hadn't gone to that part yet but I think like the way that we were thinking about it is to have like someone especially from the analytics someone with an analytic profile that know about numbers how it's impacting the NTS and whatever and like the whole activity of this person would be like tracking these improvements and how the journeys are behaving with the new improvements that we work on exactly because saying that I really like is what gets measured gets done and as soon as you start measuring stuff no matter if it's not the right things that you should be measuring but at least people will start to focus energy on that so as long as we are not measuring something in service design I think it's really hard to actually build that momentum yes exactly and also I think that measuring aid help us to communicate with other part of the business that can understand and relate more with KPIs sometimes we understand it really easily but people don't and that way we have like a language in common that we can talk about and focus on the right parts of the journey Priscilla you've been answering a lot of my questions our questions but is there something that you'd like to ask us the viewers and the listeners of the show yes well I would love to know what people are doing in their organizations in terms of shifting because I think that that can be tricky and difficult so I would love to hear what you guys are experiencing and doing in order to make your organization more service design centric and that would be awesome how are we brainwashing organizations basically exactly yeah it is sometimes it feels like brainwashing or eventualizing yeah exactly brainwashing let us know down below in the comments people are starting to comment on these videos so I hope or on the podcast if you're listening to the podcast be sure to let us know Priscilla thanks so much for making the time and sharing what's on your mind I think you have a really interesting background like I said with the experience in the financial scene business perspective on service design I think that's super valuable so once again thanks for making the time and sharing what's on your mind thank you Marc for having me and thank you all for hearing me although my terrible English I hope that this is useful to everyone thanks ciao so what is your way to brainwash organizations into becoming more human centered share your tips and tricks experiences down below in the comments and if you enjoyed this episode make sure to share it with somebody who might enjoy it as well you're helping the channel to grow that way and you're making somebody else happy so thanks again for watching and I look forward to seeing you in the next video


I will say, eat the rich. I totally disagree with that.   Eat the rich? That is the most... our word thing I've ever heard. That's a slogan that was created by central power to divide us. Really, that's what it is. Right? That's what it is. Okay? It's insane. People get into these slogans and they chant these slogans as if they have meaning. Like, for me, I didn't even agree with we are the 99% and they are the 1%, 1% control. I really don't even agree with that term, right? Because within that 1%, with at that point, 001%, right? There are people that are trying to improve the lives of humanity. Look at Roger Waters. He's one of the most avid supporters of Julian Assange, right? He speaks the truth. He's been speaking the truth since the 1960s with Pink Floyd, with the lyrics and stuff, right? He is in the top echelon in humanity, right? He's rich.  Are you insane? When people say that, eat the rich. Oh, come on. Really, your inner thoughts and mind are your ultimate safe space. Yeah. And basically, not my society at least. Imagine 24. So if someone were to claim a space and claim their freedom to say really anti-Semitic things, we can accept them wholly and allow them that platform. Shouldn't there be a balance of moderation and freedom? If someone's anti-Semitic, they have the right to be anti-Semitic. It's up to them what they want to be.  Okay, go ahead. Hate Armenians. My ancestry is Armenian, by the way. What's it to me? It's your ignorance, right? Why do I have to take all the wrong that is going on in the world and go against this one person that is ignorant, uneducated, confused, manipulated, belongs to a cult, right? And focus all my anger and all my energy on that, right? And all these catchphrases that are used to dismiss people, such as conspiracy theorists, they've been put into play by central power to divide us, right? Delayed people are everywhere. Thanks to Allah, delayed. That's right. I see rich people saying, eat the rich. It's the most macros saying to exist. Indeed, indeed. And rich compared to who? It's all relative, right?


The objective of this study was to develop a new tool, the burnout assessment tool, BAT, which could accurately identify individuals suffering from burnout. The BAT consisted of four subscales, exhaustion, mental distancing, and emotional and cognitive impairment. The tool was tested on three different populations, each consisting of approximately 1,300 participants. The results showed that the BAT had high diagnostic accuracy when compared to existing tools, with the exception of the mental distancing subscale. This subscale had lower diagnostic accuracy than the others, but it still had acceptable levels of accuracy. Additionally, the BAT was able to accurately distinguish between individuals with mild or moderate burnout and those with severe burnout. These findings suggest that the BAT may be useful in both organizational surveys and clinical treatment settings. This article was authored by Wilmar B. Shofeli, Hans DeWitt, Yari J. Hekanen, and others. We are article.tv, links in the description below.


Hey everyone, welcome back for more XO Zeros content. Today's video we're going to discuss why now is the right time to play XO Zeros and if you are returning player why you should come back right away. So now actually I'm playing with my free to play account. So this is a new free to play version of the channel or for XO Zeros episodes. So number one reason for you to come back would be there is an event right now that will give you a free Dorca. So it's this event. So it will start from November 18th to December 9th. So you get gifts from Leafy in the village for seven days during the period. What's good about this is even if you miss getting the rewards on November 18th you can still get all seven rewards because the event is more than seven days of course. So it's November 18th to December 9th. So the rewards are if you can see here it's Zess, Gold, Levistones, Books, Holy Water, Zess again and Dorca. Why Dorca? Because Dorca is one of the best all around heroes that you could have. She is good in damage overtime, she is good in healing, she is a very good support unit and she also has pierce damage for her S2 skill. So when she came out I think a couple of months ago people were automatically looking for her. She is part of most teams in PvP and PvE content. So this is one reason why you should come back now. I'll show you where this is, where you could get this one. So every nation has their own kind of world inside. So you have to go in there then when you see Leafy here if you can see she wants to get your attention. So just go to her, click on the gift icon and there she will be presenting your gift. So also once she does this click on the box or the chest then she has to nudge it a little bit. So right now I'm on my second day already of gifts so it's a 300,000 gold. Okay this is only one. You have four more to go on why you should come back to the game or why you should start now. So let's go back to the announcement. The second reason why you should play the game or return to the game right now it's because of this one. The premium recruit 11 times free recruit. So recruit up to 10 times during the event period. So the event period is also November 18th to December 9th and for the 11 days if again if you miss November 18th and 19th you still can summon for the other 11 times as long as you for example do not exceed 11 days. So the period ends at December 9th so the 11 gifts will fall on if you for example forget and you don't start now you can still get the 11 gifts even if you start on November 29th. So 29th to 9th you should log in every day and claim this. Same with Leafy it's also it's a login gift that is why you should log in every day. So take note this one you have to claim all before November 29th for you to get the 11 gifts or the 11 free summon. Let's do a summon so I have I'm also on my second day of free summons for the free to play account as well as for my main account. So let's see what or who will I have for this one because I get to you know improve my roster for my free to play account and I'll try to give give more free to play content for you guys so that beginners and returning players could you know try to get you know get their feet wet again in the game. So that's the reason why I wanted to put out this content. This is actually one of the most numerous events or in terms of a lot of freebies this has been the best you know the best period in which they rolled out a lot of freebies for the game. So again my third roll I haven't been paying attention so I hope this time is non oh boy let's see if I'm kicked off the boat there you go so no nothing special mostly legendary heroes so I'll claim that one so anyway this is for the next so if you're new it's the next 11 days but for me it's nine days to go so that's it for me and again the third one the third is this one this event is a reward increase event okay so you can actually you can actually avail of this up to I think this is today let me check the announcement the hot time event is you have two periods you have November 18 to 20 to have additional rewards on top of existing rewards that you have for existing events so again I would like to repeat this is from November 18 to 20 it will stop then resume again from November 22 to 25 so you so the perks of this one you can equip weapons for free armor no zest expense no gold expense and there are bumps in the daily challenges or the daily content and again I'll go back here in the event so these are these are the effects again the 11 hours only up to today but it will resume on the 22nd again so so this is actually a right time as well to farm farm your content farm your ancient gold mine farm your experience sanctum farm your increase your your spirit sanctum reward shelter of avarice and dragon dragon empires relic so in your holy driving ground so this is a good time to start third reason that you should come back and play the game or start the game and the fourth time is I covered this already in one of my videos recently we've had a we've had a free way on how to summon for for heroes a very good mechanic that they've included in the game okay so here we are back um I had to I had to find this one because I'm currently out of golden clocks because I already converted some of them to nation tickets again so this this this strategy actually has been incorporated by by xo zero so line games or this mechanic recently um this actually offers free to play players and mid-level players the opportunity to farm this for free so the clocks are generally available if you if you play garut in in the world um also the clocks are available if you donate premium items in your squadron and also the clocks are available in the I think in hero battle I'll put a link up up up there so that you could see that video that I created before also the last one that you should also consider in terms of playing the game right now is also general shards um general shards right now are very important to the game um they are they are very important in signature force and as well as leveling up your heroes giving them elemental enhancement so this is actually also farmed for free you can farm these the this this uh what do you call this what is this a dual reward medal from dual in zeben stunier which is your pvp so these are rewards as long as you play the game the other currency is your beads of greed in which you can farm these in um embodiment of avarice let me check let me check so you go to challenge so you have your embodiment of avarice yes so you will get them here so the rewards again are this ones so beads of greed also apply to heo one's old store so these are the five reasons why you should come back now um the the the last two are permanent rewards in the game the first three are very critical because they are time bound these will disappear if you don't log into the game um right after this video now i'm just just just kidding um these will disappear in a few weeks um some of them this after december 9th so guys i've told you right now it's the best time to play the game so again please come back or please play the game because you'll be missing on a lot of freebies and items to start the game so this is the warden you all stay safe and have a