Hi, everyone. Thank you for joining us for today's first webinar for Giving Day for Apes 2023. We're very excited to be here with you all. If you want, you can just let us know in the chat, your name, your organization you're with, and we'll get started very soon. So again, welcome everyone to our webinar event overview, platform overview, and new features. So we are going to get started. So welcome. Thanks for taking the time out of your day to join us. So my name is Sarah. I am the project manager for Giving Day for Apes with Mighty Cause, we're the platform provider for the event. And I am joined today by Jackie, who is with Global Federation of Animal Sanctuaries. So I'll pass it over to you, Jackie. Thank you very much. Welcome, everyone. We're really happy to have you here and start a new season of Giving Day for Apes. Why don't we just move ahead to the next slide on our agenda and go to the event basics. All right. So Giving Day for Apes is now in its 10th year, which is exciting. We started back in 2014 as a pilot project from my Arcus Foundation for African Sanctuaries, moved on to North American Sanctuaries and then became a three continent event, which is what it is today. This year we are again supported by Arcus Foundation. We're very grateful for our sponsors support. And we're excited that we have some new sponsors in addition to returning sponsors that are allowing us to provide a lot of prizes this year. We will be updating that information on the Giving Day website, as well as other information. Should we check back on that website frequently? Let's go on. So what does the 10 years mean? Since we started Giving Day for Apes as Great Ape Living Day, this event has raised and awarded more than $5 million and we're looking forward to another successful year. And in addition to raising funds, we also want to raise awareness about what sanctuaries do about apes, about the threats to apes. And one of our goals this year in our campaign, as the host of the event, is to raise awareness of the threats to apes and their habitat, the reasons why your sanctuaries and whiskey centers are needed and are so important, and the ways that public, the public can make a difference for apes. And so as you're thinking about this year's campaign and what messages you might want to be sharing with your supporters, get about those big main themes. We are, again, this year going to have a storytelling prize and we'll give details of it later this month. But part of the change for that prize this year is that we are going to be looking at how different pages and campaigns help to answer these questions and provide more information about these themes for educating the public. So let's go to the next slide. All right, the basics. A giving day for apes this year will be on Tuesday, October 3rd. It is a 24-hour event, still going from midnight to midnight Eastern time. Early giving is going to begin on September 11. And we did a survey last year to participants after the event. The feedback from many was that the early giving period was a bit long because it was a month. So we have shortened it a bit this year. We still have a couple of weeks before giving day to start raising donations. And again, all online donations received from the beginning of early giving will count towards the participants overall totals for giving day and their leaderboard totals. Registration is required to participate. And we're going to be doing two other webinars before early giving starts on August 17 and August 24, where we will go over some strategies for your campaign. We'll go over the full prize schedule and structure and more information. Those links to your register, I think, are already up on the Giving Day website, but we'll be sending reminders as well. Prize details are not quite ready. They will be coming soon. But I did want to give you a preview of a couple of things. We are going to have a larger prize package this year. It will be at least $64,000 total. And if you have participated in Giving Day for AIDS in the past, you will see that there are going to be some familiar prizes, such as leaderboard prizes, power hours, random golden tickets. We have more golden ticket prizes this year. And all of the golden tickets that will be awarded on Giving Day are worth $500 each. We're also going to have some kind of creative new prizes. And I have three of them listed here. One is our early board registration prizes. We're going to give out two $250 prizes to participants who have registered and on a basic page upgrade by the end of the day on Monday, August 7, which is just a couple of days away. And when I say basic page upgrade, it doesn't mean you have to have your entire campaign ready, but it's just looking at your page if you're referencing the 2022 or 2021 Giving Day event to update that to make sure that it is ready for this year's event. We are going to have some golden ticket prizes awarded for early giving activity. So there will be a couple of them worth $250 each, and they will be drawn right before Giving Day for Apes starts, and it's going to be based on all the donations that came in during early giving. So even if your organization is really planning to fully engage in your campaign until closer to Giving Day, getting a couple of those online donations even worth $5 each will give you a chance to win one of these prizes. We are also for the first time this year going to have some most improved prizes and we'll give you some more information about that later this month, but there's going to be one prize for each region and it's going to be based on increase in your unique donors from last year's event if you participated last year. So next one. All right, we want to just bring your attention to some resources we have. There is a participant toolkit this year, a PDF document that I believe many of you have, but it is downloadable on the Giving Day website. And here we put some information just based on questions that we often receive. We created some FAQs about matching grants, peer-to-peer fundraisers, some of the prizes, how those work, also some steps on updating your page. So it's a great resource to share with your team if you have people helping you where this is their first year working with the YDPOS platform, it could be helpful. We have translated it into Bahasa Indonesia as well. We have a lot of Indonesian participants every year. That's close to being ready to put up. We're just doing a final review of it. Also I wanted to bring your attention to the announcements.  And that's going to be updated as we have new announcements. You can see Sarah yesterday added a reminder about the early row registration prize. This is also where an asset library link will be located and that's where you can get the Giving Day for Apes logo this year that you can add to your own graphics. We're going to be adding some more information and files to this, such as social media graphics. If your organization just doesn't have much time to prepare them, we're going to prepare some this year that you can use that anyone can use. So that will all be available through this announcements toolbar and we hope that you'll check it frequently and see if there's something new there. We also want to make sure that we can reach you. So announcements and reminder emails will come from mightycause, mightycause.com. So, you know, check your spam if you're able to fix your email settings so that doesn't come into spam. Make sure you get that in your inbox. We don't want you to miss any names. So with that, I'm going to turn it over to Sarah who's going to take you through page setup and some new features on the Mighty Cause platform this year. Awesome. Thank you. Alrighty, so we'll start with talking kind of a high level overview of what your organization needs to do to prepare for this year's event. So first things, register and make sure you're approved to participate by September 8th. You'll then want to start working through your page, updating, refreshing that content. Make sure you're reviewing the non-profit toolkit, the asset library, looking through all those wonderful support materials that have been provided to you, and then using those materials to kind of plan your campaign, start broadcasting, you know, whether that's email communication or calling donors or calling supporters talking to, you know, whoever is involved to help make your campaigns a success. And then you'll want to start thinking about how to elevate your campaign, whether that's through matching grants to entice donors or recruiting individuals to be peer-to-peer fundraisers for you. And then just, of course, you know, using the time and the event to be creative, get engaged, spread your message, talk to people about your mission, and just have fun because Giving Day for Apes is a lot of fun. So to get deeper into it, to register your organization, that is going to be the first thing you do on the website. So you'll go to givingdayforapes.org, you'll click registration, and we have a short form that will grant you access to your page and register. So you'll be put into the queue, we'll review your registration and we'll approve you. So you'll want to make sure you are registered and approved by September 8th. So that is a little over, well, that's actually quite some time. So you all have time, but definitely get started. The more time you have, you know, to work on your campaign, the more success you're going to have with the event. So definitely get registered. You can also review the terms of participation directly on that page as well. So once you're registered, accessing your page is pretty simple. You'll want to go back to the website, you'll click login at the top right. Once you're logged in, it'll prompt you to log in either through Google or Facebook, or just the email address that you used to register your organization, or if you're already an admin last year, you can use that email address. But once you're logged in, you'll see a drop-down menu under your name. And it'll show you the organization that you're attached to. So you can click that to access your profile page. For those of you who might be new participants or a new admin, or you've had a change of staff and you're registering your organization, you can still go ahead and register your organization. And you don't need to do anything else to request admin access by filling out the registration form. We kind of have an all-in-one request for admin access. So by submitting, you'll be put into a queue for our support team. Mighty Cause is a support team to review and approve your admin request. You'll get an email once you're approved, and then you'll be able to log in and access your account. So you've registered, you're logged in, you're an admin, you're ready to customize your page. I wanted to start by kind of showing what an example of a completed profile looks like, and just kind of talk through a couple of the different ways why this looks really nice to a donor who's visiting your page, and how it's going to influence a donor's decision to give. So for this particular case, this is a Toucan Rescue Ranch. But they made great use of a clean logo. They added a background banner image that kind of shows the work that they do. They have also chosen the color. So you can customize the color of your page so it reflects your organization's kind of branding colors. They've also utilized the metrics. We have a couple of different styles of metrics that you can decide what you want to display on your page. And then as you go down, you just see a very kind of uniform-looking page. So they have a video, they have their mission, they've utilized an additional custom tab. So you come, we'll talk more about this, but you have an additional custom tab, so you can add content, format it. Maybe you want to talk about specific programs that are near and dear to your organization and what you're doing. So kind of thinking about how to break up your message so that a donor can understand what you do and why it's important to give to you. So then as you scroll down, you can opt for a couple different sections to enable, and we'll get into that as well. They had a specific campaign they wanted to highlight, and then they also opted to show a couple of different peer-to-peer fundraisers that are going on for their event. And then they also enabled a media gallery. So why does this influence a donor's decision to give?  This is where donors are coming, they're searching, they're filtering by different apes that they're interested in supporting. So when they come to your page, they want to see a complete profile that shows that you're engaged, it shows that you're showing up for the event in its entirety. You have taken the time to really explain what it is that you're doing, and that shows that you're just as invested as they are. They're trying to figure out who to give to and who they want to spend their money in gifts to. So having a complete profile is definitely going to help a donor decide to give to an organization. So getting more into this, there's a lot of different tools and abilities for you to customize your page. You'll want to start by updating, you know, making sure your logo is clean, not pixelated, adding that kind of clean banner image you can choose from our gallery. I always recommend just, you know, even a picture of staff is a good one to choose. You can change the color, you can set your theme color, that's that button color that you're seeing, but really just making sure, you know, every aspect of your page is filled out, especially your about section. So that's that section right here that kind of has your mission, what it is your fundraising for, stuff like that. So getting into your about, we have two custom, well, one isn't about, it's kind of, you know, permanent, and then we also have a customs app available. So in this case, this one says staff. In your case, you might have, you know, specific fundraising needs, like what it is, or maybe you want to tell a story about a specific ape in your care. So you want to think about what your message is, your goals, really explaining to somebody who is visiting your page why they should support your organization. Our inline editor, it makes it really easy to edit, you can make things bold, you can add headlines, you can drop in photos, videos, think about your formatting, and just how you can clearly convey different blocks of information so that it's not, you know, five paragraphs that someone has to read to that it's overwhelming for a donor. So you want to definitely think about breaking up your message, breaking up your text, adding kind of unique photos, videos, stuff like that. Definitely utilize that custom tab that I've been talking about. This is where you can share your additional info such as your project areas, maybe you have fundraising goals, maybe that's where you want to add updates throughout the event so that people who are supporting you can come and they can see in real time, you know, how your goals are going, you can also add testimonials. Really just thinking about how to make a strong appeal to a donor when they come to your page why they want to give and support your cause. Additionally, we have a new program section at the very bottom of your organization page in your organization data section. This is where you can also, you know, add specific programming, more details related to that programming. This is an example of kids and kittens and vet grants, but it's very easy at the very bottom. You'll just click the little plus sign and you can start to add different programs, photos, budget, what it takes to run that kind of program. This is new and very useful because this is just another way to explain to donors and visitors of your page what it takes to, you know, do your day to day operations, what kind of programs you put on. We also have two optional sections to use and that's the featured campaigns and the supporting campaigns. So these are your, you know, peer to peer fundraising kind of sections. So featured campaigns you can customize specifically which campaigns you want to feature. Supporting campaigns is going to automatically populate the newest peer-to-peer fundraisers that were created for your organization. So you can enable one, you can enable both. If you're not doing any peer-to-peer fundraising, then you wouldn't have anything to enable. But if you do, I recommend highlighting it because any fundraising that happens on your peer-to-peer pages directly goes to your organization page and it's just a wonderful way to uplift those supporters who have taken the time and who are trying to actively fundraise during the event for you. So we also have an optional new giving activity feed, which is very exciting. So we got a lot of feedback from a lot of different events and, you know, organizations that they would love to see a giving activity feed donors. A lot of donors want to have that added level of recognition for their gifts. So you can scroll down kind of midway on your page right below your about section and you can enable your giving activity feed. So you just click that button and it turns on and basically it shows a list of donors and gifts made. And it is going to honor what the donor has requested as far as anonymity levels in their checkout process. So in this case, this is our example, but the names are showing, the amounts are showing. If they're anonymous, it's going to say anonymous gave, you know, $50. If they choose to hide their gift amount, then it'll say just anonymous. It won't show obviously any names or any gift amounts, which brings me to a slide that I want to talk about with anonymity levels for the giving day. So there's kind of three options that a donor can select from during the checkout process as far as their level of anonymous that they want for the event. So when they go to the checkout form, underneath their donation amount and checkout, they have a box that says hide amount from public display. So basically this hides just the dollar amount that they have given during the event. You as the organization are still going to have access to that information. It just won't be publicly displayed on, you know, your giving activity feed that we just talked about. So you'll still have their donor information, their donor gift amount. The other option is that the donor can opt to be anonymous and this means full anonymous. This means that you as the organization and the website, like no one is going to have access to that name, email or full address. So you as the organization will be unable to thank them for their gift. Some donors prefer full anonymity when they come to make a donation. So we wanted to give them that option. This means that just that donor data is anonymous, but not their gift. So if they did want to be completely anonymous, donor information and gift amount, they would need to check two boxes. So they can check one, the other or both. In case you get any questions from donors or you're wondering why you can't see the donor name at the end of the event because you're going through looking for ways to thank donors, that would be the reason. If you can't see and it says anonymous, it's because the donor has, donor has opted for full anonymity. All right. So moving into your checkout flow, this is another section you're going to want to customize. Mighty Cosmo makes it really easy for you to make an impactful donation kind of form. So we wanted to make it so that you all can suggest donation levels to really reinforce impacts. So that is a fun way for you to kind of talk more about your organization just by showing donor gift amounts that you're looking for or that you suggest based on the needs of your organization. So this example shows four different donor levels for different gift options, $40 for 10 pounds of dog food, $100 for transport rescue dogs. I always recommend not just adding the dollar amount but also adding the description. That really just reiterates what it takes to do the things that your organization does, that your sanctuary needs to get your mission and hit all those goals. A lot of donors don't always know exactly how much they want to give. Some might have an idea, but some also come with an open mind. They might see, you know, oh, it takes $100 to transport, you know, apes. That sounds so cool. I am going to do that instead of, you know, my other gift option. So really adding descriptors and these different levels just makes a more impactful giving experience for your donors. You can also choose the donor data you collect during this form. So you can opt for donors to make a dedication or a designation. So you can enable these two options and new this year we also have an optional volunteer pledge question. Not all organizations need or require volunteers. So this is a totally optional section to add, but if you do want to enable it, it basically prompts the donor during the checkout process to label if they're interested in volunteering for your organization. They can select yes, and that's just a way for you to collect, you know, that information, add a reach out at the end of the event. Thank you for your donation. We see that you're interested in volunteering. Here's a couple options and things we're looking for for volunteers. They can also, you know, roughly pledge how many hours they have to give just so you have an idea of what level of involvement they're looking for. So this is just kind of a new fun added question so that you can learn more about your donors and they can, you know, also engage more with your organization. Once you're all done, you can preview the checkout flow. You can see exactly what it looks like for a donor to make sure, you know, you're collecting all the data and information you need. One thing to note, we don't automatically collect phone numbers so if that's something that you do with your organization, your sanctuary links to call your donors to thank them, you'll want to add that question, add a section to collect that information. Post checkout, kind of same deal. We have an inline text editor so you can add a thank you message and a customized donation receipt. Your thank you page is what's going to show as soon as that donor clicks to complete their gift. This will pop up on the webpage. It'll say thank you for donating and then you'll have a message from your organization. So add a fun video, add a little picture, just add, you know, something that says thank you because this is the first thank you message they're going to receive after making that gift. You can also add a call to action so you can add a button, maybe sign up for our newsletter. Anywhere you want to direct that donor maybe for more information would be a good thing to add. The donation receipt, you can add just a small custom message. This is what's going to appear within that giving day for EAPS automatic emailed tax deductible receipt that's going to be sent to the donor. So it's nice to add something, just a little, you know, additional note to recognize the donor as well. I wanted to hit on a couple fundraising tools. We have just a, you know, a bunch of fundraising tools and we're definitely going to get more into this when we talk about strategy, but so that it's on everyone's radar, especially if you're new. These are good sections to kind of start clicking through. If you are a previous participant and maybe you haven't used these fundraising tools, go ahead and start exploring them. You know, you can draft matches and stuff like that. Just make sure you know how it all operates. The matching grants is going to be a key tool for fundraising success. It's going to entice donors to give during a specific time period. If you do have questions about matching grants, we have, you know, some articles on them and then toolkit. We have some materials, but in a nutshell, it's just a, you know, a gift that you get from someone that you can leverage to bring in additional donations. So maybe it's $200, maybe it's, you know, $1,000, whatever it looks like, it's additional funds that you can entice other donors to give during a set period. Almost like a buy one, get one. So, you know, give $20, get $20 type of thing. But very easy to set up. It's found under your fundraising tools, under matching grants, and you'll just click add new match. We have kind of a couple different ways to promote your match on your page. You'll see a cute little matching grant live tile when you have a live match right on the donate button. It'll also be discoverable in the Giving Day for Apes search. So if a donor comes on, you know, around noon and is like, I want to see, you know, do any organizations and the sanctuaries have active matches and looking to really get more bang for my buck. They can also filter and see which organizations have live matches. So the match can be paid through the platform as an online gift, or you can have the match sponsor, of course, for either check, whatever you know, you have agreed upon with the matcher, your grantor, you can figure that out with them, all the details, how they want to set it up. But we'll get more into matching grants in our next webinar. Some more kind of tools available to you peer-to-peer fundraising, another great tool to help you have fundraising success. That is found under fundraising tools. And you'll be clicking on campaigns and fundraiser templates. These are the two sections we'll talk about. Campaigns show all your peer-to-peer fundraising campaigns, including campaigns that maybe your organization has set up during the year. You can see the owner of the campaign, whether it's an admin or a peer-to-peer supporter, you can click into the campaigns to see more information and the actual campaign itself. You can also click the three little dots to clear out any old campaigns that you do not want donors to be searching for. Maybe you have out-of-date campaigns from 2021 or last year that you don't want people to be confused by seeing, so you can click these dots and you can toggle discoverability, you can turn them off so they're hidden, but you still maintain all that data. Fundraiser templates is another good one to pop into to start adding content to, especially if you're going to be promoting peer-to-peer fundraising. This is a section that allows you to pre-fill content on the peer-to-peer fundraising pages so you can add an image, you can add your logo, you can add your mission statement, a fundraising goal. This pre-filling makes it easier for donors, for your supporters, to fundraise for you. You kind of fill out a little bit of the groundwork, a little bit of whatever it is you want the pages to have on them and then they can go in and add additional information, like why is your organization important to them? So they can add a little twist of their own onto the content that you've already added. So definitely go in and clear out, hide any old out-of-date campaigns and start building your fundraiser template or at least updating the content in case it says 2022 or 2021, so take some time to explore that. I also wanted to emphasize text to give, so excuse me, so all organizations have access to text to give again this year. Fun tool to use, this is one of our advanced tools on the Mighty Cause platform, the Giving Day for Apes has access to, so definitely explore it, take advantage of it.  So keywords, basically it's a word, it's a text that somebody is going to donate to this number and the number is the same for everybody, the keyword is unique for every organization though, so you're setting up a unique keyword that no other organization has used and then that donor is going to text this keyword to this number and they'll be prompted with whatever page you have connected it to, so you can connect your keyword, like this example shows you can connect it to a specific campaign, a specific peer-to-peer page or you can just leave it blank and in that case it'll be associated with just your organization page. So once the donor texts the keyword to the phone number, they're going to receive a response, they'll click on that link in their text message on their phone to complete a donation in the amount that they choose. So this is a good one to add to, you know, if you have events, if you want to, you know, promote in flyers or, you know, any mailing kind of things that go out, you can add that, text the keyword on the day, make it easy, kind of one-stop donation. This is available to donors in the U.S. and Canada, but if you are outside, if your organization is outside the U.S. and Canada, totally fine, you can still set up the keyword and any donors in the U.S. and Canada can still make use of it.  For every gift that is made, the admin associated to your organization, to your sanctuary is going to get an email notification. You can, you know, if you're like, I don't want to receive all these notifications, you can make that adjustment in your user profile settings, but just as a basis, like everyone who has an admin is getting those notifications, you can also access your donor data in real time by downloading a detailed donation report. So under your reports, you can go to all donations, and then you can filter by this year's giving event, and you can see all those online gifts, any offline gifts that you've added to your page. And you can start to see where, you know, you're at, you can start making those thank yous, you can start calling, depending on if that's, you know, something that you're doing during the day. And you can also access all your disbursement details post event once the disbursements go out for everything that you've raised, you can click in there, and you can see the full kind of itemized list to show you your disbursements. We're also going to talk a little bit about retention reports, which is also found in reporting right here. Retention reports are going to be a very key kind of campaign strategy that you should work in if you have been a previous participant. So if you've previously participated, then you have access to retention reports. Basically, you'll go to the retention button, you'll click the time period, you'll select, you know, the 2022 giving day event. And then it will show you the donors that you have retained with those donors who have given and given again, and the donors that have not been retained. So those donors who gave last year and have not given during this year's event, that is going to be a key group for you to download and send an email to. If they gave last year, it's a great group for you to take, you know, messaging to and say, hey, you've donated to our campaign in 2022. The event is live. We would love for you to support us. Click make a donation now. This is just something that you'll want to keep in mind. You want to take advantage of it during early giving. This is a good list to keep track of. And then at least one point during, you know, the giving day for EAPS live events sometime in the afternoon when you're kind of reconciling and seeing how you're doing, trying to figure out how to keep up the momentum, download this retention report and send out some emails. Some settings available to you on your dashboard. You can go to settings and you'll see a couple different sections, admins. If you have multiple people working on your campaign this year, you can go ahead as an admin and you can add additional users of the page. You can update your legal address if you need to under your organization info. You can also set up EFT under disbursements. So you have an option to either set up direct deposit through EFT or you can opt to receive checks after the event for the donations that have come to your organization. So you can make those adjustments under disbursement settings. And you can also customize your social share, which is really nice.  So people forget that the section needs to be updated. You'll want to make sure you check on that. Basically, when someone clicks to share your page via email or, you know, send, you know, to Facebook or Instagram, however they want to share the page, that is the little tile that is going to be kind of generated for them. So you can add pictures. You can add a little bit of text. You can kind of personalize it and make it more branded to your sanctuary. And then I also want to revisit the resources. We'll just continue to reiterate that you have a wealth of resources available to you. The participant toolkit is excellent. It has so many instructions, so many tips, timelines. We have templates in there for you to try and take some of the lift off of the campaign prep. You can use these templates. You can modify them. It just offers a nice way to kind of get the thoughts flowing. Sometimes it's hard to draft emails just from scratch. So definitely take advantage of that. And you can also sign up for the additional two webinar trainings. The asset library, again, found in your organization overview page. When you log in on the right hand side, you'll be able to see today's webinar. I'm going to download and upload the slides that we have today. So you can just review those slides. You can also see last year's webinars. I believe are getting started when last year has more kind of walkthrough demo, which is nice. So you can review those. And then, of course, the FAQs. Make sure you review the FAQs as you're drafting emails. It's sometimes, you know, easy to just copy and paste any questions that donors or supporters might have. You can just quickly go to the FAQs for the event and share those answers because we have a lot of answers in there for you. And then, of course, feel free to contact our support team. My big houses support teams are here to help you. They're very skilled. They get all the questions you can imagine. So if you have questions on how to set up or queue your matches, maybe you have, you know, a supporter who's having peer-to-peer technical issues. Definitely give them an email. They're quick to respond. They're available Monday to Friday from 9 to 5 Eastern. And I think that is everything I have. So, Jackie, feel free to jump in. And if anyone has questions, we can start to take those now. Thanks, Sarah. And I'm always amazed each year when we go through this, how many different tools there are on the Mighty Power platform. And if you're new to the platform or you're just not familiar with some of these, it's pretty self-explanatory when you go to your dashboard and just start clicking through things. It really does show you how to set everything up. But if you do have questions, as Sarah said, contact Mighty Cause and they can help. One thing I did want to emphasize that, Sarah said, was for text to give. And this is something we also give some step-by-step instructions in the toolkit document. Even if you are not a US or North American organization, it can be a helpful tool for US and Canadian donors. And we get many, many US donors who give to the African and Asian sanctuaries during this event. So it's just another way to encourage donations and make things easier for potential donors. So think about using that. The only other thing I wanted to say is, this event is to raise money, of course, but it's also a way to develop new relationships, get some new donors that you can then cultivate those relationships beyond giving day for apes. And so what Sarah described as the options on the page, the volunteer pledge question or setting up a call to action button to sign up for the newsletter. We encourage you to do that because we want you to follow up with these donors and see if they can support you in other ways. And these are some great and easy options to set up on your page. And I'm sure we'll be addressing some of these other things in our next two webinars as well. So back to you. Yep. So if anyone, I don't see any questions coming through. It's a lot to digest. I'm going to upload the webinar this afternoon so you can revisit it in different sections that maybe, you know, you want to hear again. And then we'll also download the slides so that you can have access to those. Awesome. Well, thanks for everyone for joining us. We're looking forward to another awesome event and plus being the 10-year university, that's even more exciting. Yes. Thanks, everyone. Ready. Bye, everyone.


Over the past few years, India has emerged as an international destination for healthcare. The prime advantage to the international patients is the cost-saving with respect to medical consultancy or surgeries. An estimated 150,000 medical tourists visit India every year and the figure is rising by 15% annually. The Confederation of Indian Industry and McKenzie reports suggest that medical tourism could fetch as much as US$2 billion by 2012, compared to an estimated US$333 million currently. Leading the pack is Apollo Group, the largest hospital group in India and the third largest in the world. India has a large pool of over half a million doctors. These doctors are a product of top-rated medical education system in India. The highly selective and stringent admission procedures ensure that only the best brains make it to medical colleges, which are comparable with the best in the world. Dr. Devi Shetty, a human face, a tireless crusader to bring healthcare to common man and to the children of the world. Upon his arrival from the UK, Dr. Shetty set up Asia Heart Foundation, a non-profit organization in Kolkata. It was his association with Mother Teresa as her personal cardiac surgeon, where he observed first-hand charitable work, which set the direction for his ambition in healthcare. Later, Dr. Shetty founded State of the Art Hospital Narayana Rudyale, which means God's compassionate home in the southern Indian city of Bangalore. Like the doctors, the nursing staff and paramedics go through rigorous training from nursing and paramedic schools spread across India. These well-trained paramedics and nursing staff are recognized internationally for their skill, fluency in English language and, of course, care. Indian hospitals invoked technology to bring healthcare through telemedicine to people across the globe. Telemedicine is the delivery of medicine at a distance and refers to the use of communications and information technology for delivery of clinical care to the patients. As far as the application of robotic surgery is concerned, which is the latest development in surgical field, we have been able to apply it to almost everything which is available in the west. So, it's urological operations, cardiac operations, chest surgical operations. All these, which can be done anywhere in the western world, are available at a much cheaper rate and with equal, if not more success in our country. The government of India has introduced a medical visa which allows an overseas patient to stay in India to have his or her medical needs met. India's healthcare industry derives unflinching support from the vibrant pharmaceutical industry. Indian pharma industry is estimated to be worth 6 billion US dollars and is among the top three generic producers and top three API producers globally. The key strengths of the pharma market are strong manufacturing base, well established network of laboratories, research and development infrastructure, highly trained pool of scientists and professionals and world-class quality products. As healthcare will remain one of the most indispensable sectors of a person's life, India will continue to remain in the forefront in offering healthcare to the world population. It will continue to heal the world with same care and warmth that has been India's centuries old tradition.


Hello everyone in this video, I'll be sharing how we can increase to the engagement in an online teaching environment I know it's not easy, but I hope these tips can help you to improve to the engagement in your online teaching journey The first tip is to establish teaching presence. I think this is very crucial In fact, a lot of lecturers or educators tend to assume The teaching presence that they have in a face-to-face mode is automatically activated when they go online Unfortunately, it's not. In a normal face-to-face mode, teaching presence is established by having you standing in front The student facing you, you're in control of the classroom setting and that presence is felt In an online mode, however, everyone seems to be equal In fact, you might be thinking that I'm a student if you just look at me from a webcam view in an online class For example, so how do you establish teaching presence in an online environment first you have to establish that You are in control of the online setting means you have to be very comfortable of the tool that you've chosen and Be very comfortable of the content that you want to deliver online For example, if you're using certain software to do live class like this You yourself have to be comfortable first the moment you go online and you start to be fumbling and clicking here and there Your teaching presence will drop and the student will start to be losing interest in Continuing the sessions so make yourself ready and comfortable with the tools and content that you want to deliver online so that you can increase the teaching presence and your your ability to deliver the teaching will get even more More effective or better The second tip is to focus on your MVP your most valuable Points, I'm not saying that you just put that in point form. I'm trying to tell you that Throughout your content there should be the key things that you want them to focus on You want your student to focus on so try your best to make sure that the moment you go online You focus on these valuable parts rather than going to slide one until the last slide for one to three hours I mean, that's going to kill the interest to sustain them for so long so try your best to Chunk your content well and focus on the valuable points In fact, for example, you can put the slides up first let them have quick go through and then when you engage them online like this Through an online direct teaching mode, then you can deal with the questions that they want to ask you The third tip is to make sure that your teaching delivery is activities driven focus more on the Activity so you can have your content for 20 minutes and then activities 20 minutes and theories Sometimes when you have a lot of the activities the student Did not even realize that they have spent more than two or three hours sometimes because there's so many activities and it keeps them engaged So but of course, I'm not asking you to do for so long just that Activities just like in face-to-face mode are very useful and encouraging your learners to be more engaged So make use of the available tools online. There's so many tools online You can refer to the link that I'm giving you down here for some sample, but What matters is not about what you cover, you know, it's more on what you uncover let the learning happen by Using more activities. Don't be too worried about. Okay, can I cover the whole unit? And I know like 80 slides. How do I cover them focus on the activities that will make it more meaningful? All right, those are the three tips that I can offer you Again, it's not an exhaustive Tips you have so many other references But these are the three main tips that I can offer you based on my own experience teaching online at the same time You know based on my reading as well So hopefully it will help you to kickstart your online teaching Mode or kickstart your online teaching experience If you have any comments or question you can ask me down here in the comment box and I'll be more than happy to assist you Thank you very much


Okay, we're back. We're live. It's Wednesday. And we just had Trump week. I hope you guys enjoyed yourself. And now we're having, now we're having Coronaville, Coronaville. What's next? And we're examining how the epidemic is doing, the pandemic is doing, trying to get a handle on where it's going. And what that means to us is a complicated thing. It moves a lot. It moves fast every day. So today we have, I'm just going around the pictures on Zoom here. We have Stephanie Dalton. We have Winston Welch. Then we have Cynthia Sinclair, our heroes in the report on Trump world, if you will. So what do you think? What has happened this week that tells us where we're going? Are we going to be able to reopen safely? It seems like there's a lot of discord between Trump and various governors and between the governors and the legislatures and between the governors and legislatures and the people. There's a lot of disagreement going on. Stephanie, what do you think? Is this going to work out or is this a really bad sign going forward? Well, I think that if there's a little more knowledge, people are trying to absorb that and using it for their own purposes. I think a lot of people see who are, who the groups are, the subpopulation groups who are impacted by this virus the most. And it turns out that for many people, it's not them. So I think people are surveying and scanning to see where is it that people are getting hit and they're not among those groups as much. Of course, you've got your occasional. So I think that that's driving a lot of the decisions to behave in the way they are because those who are not in the at-risk groups are going back to normal and they're going to do that. Now, I think the leadership is a little bit different. Trump doesn't care. He just wants the economy up. But the governors and the mayors and who are in more specific areas differentially impacted are looking after the welfare of their people. Though I salute them for making that. Winston, how do you feel about this? Are we in the right place here or are we bound for our recurrence? Well, we're in the right place in Hawaii because we don't have any cases. But, you know, I want to keep an open mind and say, okay, what is going on with this virus? We don't know. We're in a giant basic petri dish around the world and this nation and each state is having its own policies. The problem with the other ones, except for Alaska, which is separate, is that they're all connected to each other very closely. So, driving across an imaginary line and you're in a different state with different rules, it's going to be a little bit harder to follow things.  So, we're going to be seeing what happens exactly out of this. Here in Hawaii, we can keep the doors closed. Let's wait it out. Let's see what happens in a month from now as you're seeing people basically say, I don't care. I'm trying to be cooped up. I want to go to the bar or church or whatever it is. We're going to find out here very shortly and hopefully maybe the virus will die out. We don't know but we're going to find out here soon. Yeah, Winston's referring to something I mentioned before we started the show, namely an article about an Israeli researcher that claims that 70 days ago he predicted the virus would die out and he says that his prediction is coming true. I'm not sure that's so. In Russia, for example, they're having a terrible time. A lot of people are dying, a lot of infection, a lot of suicides by the health workers. Anyway, okay, Cynthia, your thoughts about this and let me lead by saying that I think we've established that what Trump wants is money and power. They're related, I suppose, and the longer he stays in power, the more money he'll make because he's taking it with both hands and one hand behind his back and he's got his hands all over the till. So he wants to stay and it's really important to him to win this election and as far as he's concerned, the coronavirus is all secondary to that. If he can swing it in his way and win the election, if he can swing the economy in his way and win the election, that's all it counts. But what are your thoughts about whether we are going to have an effective reopening or not? You know, he stands there and calls it a badge of courage that we've only lost, you know, almost 100,000 people that have died. We've got a million cases. And now we're going back to full tilt boogie in some places.  And I think, well, in two weeks from now, we're going to know, but we still have, you know, the numbers are still going up every day. We lost 1,400 people yesterday. 1,400 people. That's a lot of people to die. So for Trump to call this a badge of honor just sort of makes me a little sick. Yeah, well, there's two parts to going back to the economy. One part is working. And our survey, our think tech survey reported at least among our people who responded to us here in Hawaii, although some of them may be elsewhere, is that most people are working at home. A lot of people are still employed working at home. They're using Zoom. They're using their computers. They're finding a new way to do work productively. They haven't taken a hit on pay. They're working at home. And I think that's probably so in other places too, maybe not to the same degree. So one side of it is working. Now, if you work in a restaurant, the restaurants closed, you're not working. If you're working a manufacturing plant and they got a lot of COVID there, you're not going to be working probably. But the other side of this is just how exactly are people living their lives around COVID? And are they ready to go to a restaurant? Are they ready to go out? We had one guest on the show a couple of days ago and he said, oh, I went to a fancy restaurant. He lives in Florida. I went to a fancy restaurant with my wife. We really needed to get out of the house. I said, you wear a mask? He says, yeah, we wore a mask until the food came. And when the food came, we ate the food. And when we were finished with the food, we put the masks back. He said, what kind of life is that? And this may be a long-term condition. But what I'm saying is that it's one thing to work at home. It's another thing to go out, to go to a restaurant. That's the other part of the economy. So there's the part that produces and the part that helps people consume, I guess, where you have like restaurant places where people congregate. So what's the step transaction on this? Everybody, including David Igay, talking about multiple steps. And you look at it and if you can test, you test and track and all that. But is that the most effective way? Is it happening even if it is effective? What do you think, Winston? It seems like a reasoned approach and in a state like this where we're having virtually no new infections, one a day, on one of the islands. It seems like it's something where you can get a grip on it. It's the tourist and people coming in that could be bringing this in and throwing everything off because you land, you go to your hotel just checking in and taking the bus or taxi, whatever, to Waikiki. You've already come into contact with a dozen people. So, you know, it's not an easy answer. But I saw, you know, people playing basketball, for example, that's not on the list right now, but people are out doing it. Mostly, I think we're pretty law and order conscious here that says, don't do this, people aren't doing it, or they're supposed to be doing it. They are doing it. This is a matter of course. It seems like a reasonable outline of what they've done. I might tinker with it a little bit, but because we are an island, country, nation, state, I don't want to paraphrase the governor of California too much about calling us a nation state, but in fact we can close our borders and we have. So we have a chance to maybe model for the rest of the nation, although like I said earlier. Well, we're an island state though. It's hard to compare us with Montana, you know. It is, and we don't have people coming over the border. So while we could open up and if there's no COVID here, it really wouldn't matter if you opened up everything. If there's no COVID, the islands are pristine in that in that regard. Having COVID or not having COVID is really, really critical to our future. We have to brand Hawaii as a safe place. If we start having a resurgence, and if tourists come in and affect the local people, they're going to get ticked off. And so you know that the problem is we, it's for us is so much more critical that we don't have COVID in Waikiki. Because if we do, people won't come here. We won't have an economy and we'll have to rebuild our brand somehow and demonstrate to the world that we're safe. I'm concerned about that.  Are you afraid to go out? Are you limiting your moves now? Even if David Igay says it's okay, are you going to take advantage of that possibility? Oh, no, I'm going to continue to be careful. And I think hopefully most of the majority have learned lessons about hygiene and going forward. I don't even mind continuing to wear a mask because that's what Asia does. And if you look out and see who's what numbers and recovery, these are countries that believe in masks and wear masks. So I think that we've got lessons still to learn and our outcomes are still to really implement. We can make predictions, but we're not going to get the data on this last run of opening for a while that's going to be informative. So yeah, I'm okay with going with it. But I'll follow the directions. I think as most of Hawaii citizens do, the rest of the country and where I'm going to go to D.C. They're not following directions.  So it's the leadership is having a real challenge in some of these places where it's not coming down as they expected it to do so. So I think people are going to learn lessons. Yeah, there's a new experience for us and for government and government as you may have noticed sometimes make mistakes. I'll go and reckon about that. And they may not be right in the policies and procedures they set up. So we may be victims if they're wrong. I mean, for example, we know now that COVID spreads by my mostly by micro what they call it droplets. Okay, which stay in a room for what 16 minutes we know, and it can effectively it's more than six feet it can fill the room, and you can catch it that way. And nothing has changed. That's the part that really troubles me is when Trump gets up and says, it's okay. And I quote, we're back to title of our show. We're back. We have prevailed. What exactly have you done to prevail? Have you provided PPE? Have you provided mass? Have you provided testing to the country? Have you set up protocols or everybody can really get a test whenever he wants it? No, you haven't done anything. I'm sorry. I'll go and reckon about that too. You haven't done anything. So why have we prevailed? Why are we back? Why should we risk our lives in the economy? It's not clear to me what his thought process is, except that I know it's flawed. So speaking of flawed thought process, what do you think of his thought process on this point, Cynthia? Well, he's behind everything and in everything. And if you think about it, we had started opening states, what, a week and a half ago, Georgia and Florida and some of the states were already starting to open on their own, un-safely, and then, what was it, yesterday or the day before, he came out with the guidelines for safe opening. And I thought that's, again, here we are shutting the barn door after all the horses are gone. It seems like that's how he approaches everything. It's like after the fact, we get this notice, oh, here's the safe way to do it. It's like, oh, too late now, everybody's already done it. So I'm just behind in everything. Why is he doing that, Winston? Why is he backing and filling on this sort of thing where you can't tell from one day to the next what he wants, what he expects people to do, what he wants to order people to do? I think, as Stephanie said earlier, it's a shiny ball. It's a shiny object just to distract us so that we aren't paying attention to the election coming up and ways to disrupt that or to say, oh, look over there, look over there, look over there. And we are so, we have all become, we all have Trumped Arrangement Syndrome. It is not possible, not to. Whether we're Trumpicans or just watching the disaster unfold, we are all affected by this man and have given him such power and meaning that it's really insane when you step back and look at it. But right now, I think this is what he's playing this to his base that says he's tying this into your freedom of religion, freedom of guns, freedom of movement. I get it. It's a convenient ploy. I don't know that anything that he says is, well, it's meaningful to have the nation and then the rest of us are just reacting to it. So, however, when you, it may be that there could be, keeping our minds open, there may be alternatives out there that just say, okay, you know, like the article last week where Cliff Slater came out and said we can have a phased opening here where we keep vulnerable populations effectively still cloistered, but the rest of us go out. Like Stephanie said, there's no guarantee that there's any herd immunity with this or not. But essentially that's what he's saying is just 80% of the people let him get it. They may get sick. Most of them won't know they have it from what we're telling, but we really don't know what this virus is doing. That's what's happening in the mainland now. That's what happened, been happening in Sweden to some effects like this, although they are sequestering a big portion of their population. We're going to, we're going to find out what's working and what's not working. And we may not know for three or four years down the road, but a lot of these results are even if the same burns out. But I am just guessing we're going to have a resurgence here. So in Hawaii, we have a choice. Are we going to keep the borders closed? Are we going to wait out eight months? If we do, we're going to have to have some very serious subsidies to our 40% of workers that are without a job. And that is something that needs to be addressed immediately. And if we don't, there's that pressure to open up again at whatever cost. You know, we had a show about what happened in Korea, which I think is very interesting. They have been very successful. They've been successful on the way in and on the way out. They've been successful for everybody. If you have any kind of symptoms, you get it free. If you don't have symptoms, but you have anxiety, you pay $125 for it. And that's market. That's what these other testing companies that are coming up in the US are saying they will charge. I don't know if they're actually doing it. Aside from that, people in Korea, as in Hawaii, are very, it's an Asian thing. It's very respectful. If the government says stay home, they stay home. If the government says maintain distance, they stay, they stay distant. And that's still happening. The same time in Korea, when they're going back in a rational way, they're going back step by step. And if a given step looks like it's opening things too much, they come back on that step. You have to unpack it. You have to break it down. You can't just say like Trump, you know, go for it, boys. We're back. We're back. Really, the question is, is this going to, like the Israeli researcher, is this going to work out by itself, no matter what we do? Or is what we do, does it count? I think it counts. And I think what happened in Korea counts. And I think Hawaii is at great risk for the tourists because we don't have the steps that Korea has taken. We don't have that level of testing. And in tracking, I forgot to mention, they track everything. We don't have that. We make little sound, little pittipat sounds about doing some of this, but we're not doing anything close to what Korea has done. I don't know. You know, Stephanie, what concerns me is that Trump may capitalize on a Peter out process. You may say, I knew it all the time. I knew this was going to Peter out. You guys didn't trust me and look how the economy is returning so quickly. You have to elect me again. I'm very concerned about that. Do you think that people, A, do you think the economy will come roaring back once we make this kind of collective, maybe imperfect decision that it's safe? And B, if it comes roaring back, is he a shoe in for president? I don't think anything's going to Peter out. The only one that's anywhere near close to Petering out is the sweating disease that killed everybody during Henry VIII, which we're living here now. So maybe it will Peter out. But no, in general, these things aren't going away. They may hide. They're devious little suckers, so they hide, but they're not going away. So, I mean, you're talking timing. So will it look like it's going away? And if everybody's so unscientific that they might be doomed, but that sucker is not going away, it will come back. Now we only have in Hawaii or is it 46? We have very few people that are currently in under COVID surveillance that are either home isolated or I don't even think it's possible. Well, I don't think we're doing tracking, you know, maybe we're making little sounds about tracking, but I'm not sure we're doing tracking. Tracking is the most important thing. And what I heard, and we're going to do a show on this, is that the collaboration between Google and Apple, which was supposed to use smartphones to track automatically people has failed. The reason is that they the government wasn't going to share anything with them. And in Korea, they have that in Korea, they have access to smartphone records, the calls you make the GPS, they have access to your credit card information, and everybody buys into that because they know that that really helps in the track tracking can be automated. Unfortunately, it's not being automated. But let's, let's, let's talk about medicines. Let's talk about hydro. What is it called? Hydro. Hydroxychloroquine. He's back. Just like the economy is back. He's back. I never saw a man who makes mistakes and then doubles down on them. No matter how wrong he was, he's back. And now that you know that the shelves are empty from hydrochlorine, hydro, hydroxychloroquine. So what is happening there? Is that really? I mean, the science guys say it doesn't work and it's dangerous. And Trump says it's safe and I'm taking it. I'm taking it. You guys should follow me. I call them Dr. Trump. The question is, so where does that fit? How does that affect people? How does that affect the country? How does it affect their perception of the progress we're making? If you can say progress in medicines to deal with this thoughts? I just want to say it's a confusion again.  I just wanted to mention if we hadn't seen it, if you haven't seen it, is the what happened yesterday or today that there is an attention to the numbers of the departed and that people are dragging around these body bags and putting them at home. It's like a protest. He's glossing over what needs to be attended to are the body bags that are. He's changing the subject. That's what he's doing. And I agree with you. And the hydroxychloroquine is a changing of the subject. In reality, though, I'll give you an example and see whether this is a real trend. I think I told you before that we have a correspondent in Japan who told us, and he's a university teacher, also teaches in Schuyler School here, told us that Fujifilm, and I saw this in the paper afterward, Fujifilm has a subsidiary that's making a therapeutic drug called, I want to say, Veblan or something like that. And this drug was supposed to be Japan's big bet on a therapeutic. Well, it failed. They did preliminary tests and found that it didn't work. It was not efficacious. So there's one off the table. And then you hear all these stories all over the world, right, about everybody's racing for the for the gold ring. They want to develop a therapeutic or a test, a fast test. You know, Korea's got the testing down to five minutes. I'm not sure if we can do better than that.  You know the answer immediately, immediately, you don't have to wait. You have to wait for a week or two or three like we do. So people are working on tests, they're working on therapeutics, and certainly they're working on vaccines.  What did you call it, Cynthia, shiny balls, shiny, shiny objects, shiny objects about these possibilities. But it's not clear at all that any of them are ripe yet. It's just a lot of candidates. And you don't know because the candidates are only possibilities. They're not, they're not proven up like that Japan drug. That was, that was a shiny ball and nothing came of it. So what, where are we, you guys, do you have some thoughts or something you read about where are we in terms of therapeutics and vaccines. We're making progress. Are we going to have a vaccine in a year or less? There are human trials right now, which is way ahead of the curve. Who's doing it? Some of the drug companies, one of the big ones, the names I don't know, but they've got humans taking this, the getting the treatment. And so they're, and they're also doing it to animals at the same time the animal mice are doing pretty good, but these people have volunteered to take it. So it's going to thrust us forward, but it's still months. One doctor I spoke to last week said he was not at all convinced that the vaccine was coming. That you know that was it was aspirational and there were viruses around where we tried real hard to develop vaccine couldn't over years. There's been, there will be mass progress made on this. I think the vaccine is probably the way to go. But in the meantime, you know, think of the analogy with with HIV. There were no, there were no resources given to that for a very long time because it was a marginalized population. But when it started breaking out, then you, you know, with, I think it was Magic Johnson and Ryan White, both, you know, a kid in the superstar got HIV. Then suddenly, whoa, this is in the mainstream population, we better do something now. COVID's been there from the start. And now that we're seeing other things like kids getting infected or, you know, hospital rates, we may we're going to see very fast progress on this. We're going to see drugs that are being tried all over the place. It may be that the hydroxychloroquine. I don't think it is the drug, but there's going to be others tested out that there's going to be new ones made that are anti retro viral. We will see things, but the interesting thing is that I read was that most states are releasing the health records of people that test positive to the police so that they have records of this. How is that going to encourage people to come forward and get tested? It's the same with states with HIV. Some states they it goes into a public record other states it's anonymous. But if you have some potentially deadly disease, and you're worried about losing your job or your insurance or your house, you're absolutely right with that. You want to be released to the police department or do you want not I mean that these are some basic questions we need to answer before we start sharing medical information like this. These tests are not guaranteed either. I read one of these tests that they were giving 50% of the time it is not showing up is right even in the White House the one where everybody got sick they were giving them a test. It wasn't effective so we have to test people with three different tests six different times maybe. You have this paranoia. I tell you guys a short story. I had a medical appointment unrelated to any of this yesterday. And I go to the doctor and I coughed. Now mind you in order to get into the building they took my temperature. But now I go to the doctor and I caught his staff. His staff said, Oh, you have to go now. I said cost. I just coughed. I don't have a cough. I just coughed. You have to go. You have to get to leave the building. We'll have to deal with this much later. And I said, Whoa, we're talking about institutionalized paranoia. One cough and I'm out. I was not happy about that, by the way, and I'm not happy with the way the doctor handled it. You know, PS, you have you have a couple of factors working. You have these aspirational researchers who think they want to save the world and make Huckabucks doing it. And then, and they may or may not be able to do it. And then you have people who really want to hope. They want to hope they carry hope. And they carry noise. So we're not talking about a completely rational, you know, environment here for the development of these drugs. I'm not sure what's going to happen to the vaccine, but you talk about HIV. There's still no vaccine for HIV. There are therapeutics for HIV, very effective. Some of which have been the subject of research right here, right here in the Cancer Research Center at the Medical School. Very impressive work. But how many years has it been since HIV came on the horizon? 20 years more? 40. Maybe they say back in the 70s. Yeah, but there's no, there's no vaccine for it. There's no vaccine for H1N1 either. And they tried really hard. It was a very scary thing. Luckily, though, they got a vaccine of some kind for Ebola. I think it's a vaccine rather than a therapeutic. Anyway, it's hit or miss. And there's no guarantee. Cynthia, I know you want to say something. I want to say you're distracted by the polio model, but you know, Cynthia. What, what did you say, Cynthia? I was going to say that I think that's something that's really important is, depending on who does come up with the vaccine, that they make it available to everybody. I think it's going to end up stuck in some who has the most money and can pay the most for it so that this upper, you know, 1% gets the vaccine and the people that are poor and can't afford it get left out. Big issue, Cynthia. And there's been a lot of stuff in the paper about that. And you saw where the Chinese said, if we discover this vaccine, we're releasing it to everybody because this is a human problem. So yeah, we won't, it won't be that, but it'll be, is it going to be closer to a flu vaccine or polio vaccine? Will we have 100% prevention or will it be 60, 50% depending on the strain you got? You remember how Trump tried to buy the German company who was working on one candidate about a month ago and offered them billions of dollars to draw away their, their, their talent there. And the German Angela Merkel said, no, no, no, no, no, he can't do that. But let me say that going back to your original point, Cynthia, if he gets his hands on a vaccine, this is, this is going to be a money making thing for him. And it's not going to be like what the Chinese say they will do. Anyway, I'm, I'm so sorry, Stephanie, I cut you off, but what, what were you going to say? Hey, this is vibrant conversation. Yeah, I know I was just saying we're a little bit, we haven't, we have all have a model in our heads, most of us that are mature enough, but the polio thing happened, but the polio vaccine also was the result of 50 years of work that that didn't happen fast. So the point is, why is everybody so surprised that this is complicated, and it's hard. And NIH is a huge place, as well as all the other institutions of that sort. There's no respect for the fact that this stuff is big deal. You got to, you got to go look at the people Fauci's discounted. All these people have been studying this stuff their entire lives with advanced degrees that none of us would be eligible to go after much less most of them. You raised an interesting point and it's the last point of our discussion I would like, you know, your thoughts on everybody. If you look at the American National Health Establishment, including of course, you know, infectious diseases, you see under Trump, we have lost a lot of talent. You've been moving them around firing them, you know, making them irrelevant, not funding them. There's many, many, many things. It's not the agenda he puts out at the press conferences, but it is happening that he's undermining our national health establishment. You know, what can we do about that? What can the next president do about that, assuming that the Trump, you know, is thrown out of office. I think this is going to be, I think we agree this is going to be an ongoing thing for a while, and it's going to need federal government effort and funding. We have hampered, he has hampered us in so many ways, including, you know, undermining science undermining medical research, coming up with these crazy ideas. We do when we need to rely on federal government for this, but the federal government has been neutralized. Winston. Federal governments being neutralized we got to get used to a new federalism. Maybe we open it up, tourism to New Zealand and Australia, and maybe South Korea after they're able to squash all the cases because they're effectively all islands and they can get it to zero. And you got to think about this too, Jay. What if we do have zero cases here? We're kind of like the Hawaiians before Western contact because they had no immunity to disease. So you'll have these islands here with no immunity. So what happens when things are opened up or something happens? The population could be devastated as opposed to maybe Ohio where they're going to get it dribs and drabs and it'll be slower. I don't know these serious questions that we have to have serious thought on, but in the meantime, we need a coherent state response and regional response as best as we can get. Yeah, and that goes back to the press. It really bothers me at the press reports this like very matter of fact, and they never expressed the outrage that they should be expressing, because these are outrageous things. You know, I remember the time when he would lie and the New York Times would say, the president falsely claimed they don't do that anymore. And they don't express the outrage that people should have. And they say, well, you know, we're giving you balanced reporting. Well, it's not balanced if they don't tell the other side. The other side has never spoken in these press conferences, you know, you see the way he beats up the reporters, it's awful. Okay, Cynthia, what do you think about, you know, the need to get the federal government activated on this, and to keep it activated, and to resurrect the CDC, because it's been damaged, not only de facto, but in reputation. And NIH has been damaged and bring back the talent. How can we do that? I'm not sure how we can do it. I know that we do have some people from the CDC that are starting to speak out and say that they were muzzled from a very early date in this whole situation. They were not allowed to put out warnings and to speak truth. So I think that the people are still there. They've just been muzzled. So we need to somehow get them back into the fold and give them a voice. All of them, Dr. Redletter, Dr. Fowler, all of the people that want to speak truth that are allowed to speak truth. And I think we can open those communication lines again. We'll be a lot better often. We'll be a lot closer to getting back to normal, where we challenge science instead of the politics. Yeah, it's reorganizing the climate of these agencies, listening to them. Okay, we're almost out of time, Stephanie. And that's why I want to offer you the opportunity to summarize everything we've talked about, and give us some guidance and direction for how to see things over the next week. Well, I'm very impressed that everybody is analyzing and is very deep into how these things are not working and also knows how they can work. And I guess we need to just continue forward to be good citizens and know how to make it work and do the best we can to get behind that. But frankly, not to be the grim reaper, but if we are going to all go forward, I know he's a good guy and I get along with him. And so we'll make him the Surgeon General for the NIH. Okay, fine. That's good. And that seems to be what we're on here. It's anti-intellectual. It's like the French Revolution. It's like Mao, Mao in China. Nobody needs to know anything special. And that's going to end up not with the U.S. just being a third world country. We're going to be dead. And we're going to be dead by the 100,000s. And I think that's why we need to look at that demonstration across the nation today at those body bags. That's more people that have died in any worse 100,000 in two months. Are you kidding me? Maybe the battle at the bulge? I don't know. I mean, what's comparable? Why aren't we going on and on about this? Because we are facing the existence issues. And when are we going to get strong enough to be able to stand up and say stop? No. I love when you guys get outraged. It's a time for outrage. It's wonderful to have these discussions unleashing a little outrageous. Good for you. It's healthy. Because I thank you for loving me. Good for your state of mind cooped up like this. Okay, Cynthia, thank you very much. You have a great way of looking at things. Winston, you're so knowledgeable. Stephanie, I love your contributions. Thanks so much, everybody. We'll see you next week, right? Say yes. Yes. All right, now go wash your hands.


Do you prefer to use Kubernetes raw through YAML or do you prefer to have a platform on top of it? If you choose Leder, I'll be very happy to introduce to you my product, Kubeela. If you choose a former, I'll still try to convince you against it. Hi, I'm Andy Shi from Alibaba Cloud. This talk is about standardizing cloud native application delivery across different clouds. A little bit background of who are we? We are platform builders and our customers are developers, application developers especially. We have a large team. We have people working on Kubernetes directly. We have teams working on pass and we also have infrastructure operators. And our customers are internal customers, which is the e-commerce sites of Alibaba. So we maintain some of the world's largest Kubernetes cluster, more than 10,000 nodes. Also, we are the team that's on the Alibaba Cloud, which serves the public as public cloud offerings. And what do we build? We build platforms, basically, extending Kubernetes. And we serve both the external customers or public cloud customers and private cloud customers and internal business units as well. So our infrastructure is a hybrid infrastructure. We have cloud infrastructure. We have on-prem and we have hybrid cloud solutions as well. But mostly our paths are a wide range of platforms, basically ranging from the full-scale paths to lightweight serverless and middleware platform. And we also have things like Eda's, which is an enterprise distributed application service. So all these different flavors, but they all share a lot of features that are common and maintaining so many different versions of the same feature really is painful. And that's why we are looking at some better approaches to solve this problem. But before we get to the solutions, I think one other question people always ask is why do we build platforms? Well, like I said in the beginning, if you prefer to use YAML, that is just a small percentage of users. The majority of developers prefer to not directly dealing with Kubernetes, not just because of YAML, but because of the exposure of Kubernetes capabilities right now is very primitive. Imagine this, right? Instead of using Linux share commands, you have to use syscalls to implement the same features. And you need to train the different syscalls together just to implement one function. That's what Kubernetes is right now. So majority of our users, which are application developers, they prefer the application-centric way, meaning that they don't really care about the cluster. And a lot of tools or platforms, they will provide this cluster-centric or infrastructure-centric view of how many deployments you have, how many other things that's in your cluster. But for application developers, what they care about is my application, right? What they want to have is to just ship their code, build it, package it, and deploy it. They really don't care about the cluster or infrastructure, etc. So a lot of our efforts also are concentrated on making the application-centric API or making the application-centric abstractions and application-centric user interfaces, right? Basically, I do a lot of modeling. So I guess what I just described, the problems and the goals are common amongst many, many different tools or platforms. Everyone is trying to manipulate the Kubernetes API some way so that it's more acceptable to the developers and everyone is struggling with trying not to reinvent the wheels, as we often say. So let me give you a little taste of what Kuvila does before we move on to explain how we are doing it. And this demo is, I would say, the first demo of Kuvila. So if you see it and feel like it's not very impressive, I totally understand. But I would like to tell you that inside of Alibaba, so many different platforms, we are building this together. So in the short term, we should see a huge difference. Let's get through the demo. So with the workloads, we show you the workload types that's available. So these are the basic types. The back end is the workload that doesn't open a service or doesn't open a port. The web service on the other side, we just open a port. So what web service will do is going to create a deployment and a service with a port. Back end would only have a deployment on the Kubernetes. But we do not expose these APIs to the users. Task is a job for Kubernetes. But again, we don't expose those APIs to the user. So these workloads are abstracted to or from Kubernetes workloads, but they're not really correlated. It can be customized and we're going to see it. And another tool, another command we're going to see is VilaTrades. And it's going to show you all the available traits that you can add attached to the components. And here on the right side, you can see what kind of, what type of workloads this can apply to. And it is a convenient way to show you. But we think it would be better if we can have an in conflict with it. So some traits are in conflict with another. So we need to know, like in description, what is available if we have added one trait, if the next one will have a conflict or not. But anyway, so that's some useful commands that we can use with Vila. But we can check how many commands are available. So if we just type Vila, we can see there are a lot of them. But they're pretty concise. So we have the minimum information that's going to show I'll be printed because we don't want to overwhelm users. And it has created an app and a component. So look at this. This is how we design this command line. We say comp. And we specify the type of the workloads and the image and the port we want to expose. And of course, it's web service. So you will see a deployment and a service. And as last we say, it's the app name is my app. So why don't we do it the other way, right? So if we create an app first and then add comp, add components to it, this command line would be more cuba. So because it's going to be Vila create app my app, and then Vila app my app, add comp or deploy comp is it. But nevertheless, it really is the app-centric view or app-centric way of doing things. So let's take a look at this app, right? Vila app status. It's going to show you this application. So yeah, so as you can see, it shows you this application, how many components it has. And also it has the house check. But this house check though is not always reliable because some parts of some workloads might not have this house check. So here you're going to see some area information. So that's something we need to work on. Okay, so we've done with the demo and I hope you like it or enjoy it. I would like to tell you more about this platform. So who is it for? It's mainly for developers, right? Developers are our users or customers. But it's also for platform builders. Let me explain a little. So for developers, what we provide is the traditional people are familiar with those pipelines where you can ship your code and build it and deploy it and release it and operate on top of it, right? In terms of operation, we're talking about Kubernetes capability, like traffic shifting, adding a domain, adding TLS, doing canary deployment, etc. All these things, we can do it. But so do all the other platforms. But for platform builders, there are always two questions to answer. One is how do you make that opinionated approach of your presentation layer? And the second one is how do you absorb the new features, new capabilities that emerge every day from the community? So Kuvila addresses these two problems by adopting what we call the OEM open application model. What it does is it allows new capabilities to become building blocks so that platform builders don't have to reinvent the wheels. They can focus on how to present them. Even though the features look similar or actually the same, the presentation can be hugely different. Like we've just seen in our use cases, we have pass and pass or serverless at the same level. So they're using the same features. How do you present them to the user? That's another problem. So Kuvila is aiming to help platform builders to alleviate the pain to adopt new features and presenting them easily to the customers. I would like to tell you about the three design principles of Kuvila. Number one is its application-centric. So it's built for the developers. So we definitely put developers in just at the top priority. Application should be the main API that exposes to users. So we don't have things like deployment, replica set, all those APIs from different packages. No, it's all about your applications. And the second principle is we believe that it should be capability oriented. So each feature, each new feature can be added or old features can be deprecated. Without breaking the build without breaking what we have here. And also you should be able to swap out certain capabilities of those building blocks without even changing the look and feel of your product. And that's something we really are trying to make a difference. And the third principle is it should be highly extensible, especially for its user interface. So what we are talking about is we want to decouple the user interface from the underlying APIs. That's one. And also it should be highly extensible. So we just talked about how painful it is to build an opinionated approach pipeline. So you always lose some customers in that process. What we want to do is to have a very flexible structure that you can satisfy most of them, if not all of them, by extending your GUI by keeping different revisions of the look and feel of your APIs and serving them to your customers. So that's the three design principles of Qvilla. So next let's look at a simple diagram of Qvilla. In this diagram we are seeing that the user will interact with Qvilla through GUI. There's a GUI that we built and also through a CI that give people the flexibility if they have something simple to change or simple to deploy. And also we would have what's called the app file to deal with complicated, more complicated user configurations. Now what we have for the users is they're dealing with applications. So they're dealing with workflows and traits. What are workflows? Workloads are things that's runnable. It can be a pod, it can be a task, it can be a job, and it can also be a remote cloud service. What are traits? Traits are operations that you want to attach to the workloads, things like scaling, rollout, routes, etc. These traits don't exist by themselves. They have to be tied to a workload to take effect. So these are called traits. The term comes from Rust. On the right side we see all the capabilities, what they are, they are the things that's coming out of the community. We have Flagger, we have Keda, we have Nginx, etc. Very rich, but you can also define your own controller or CRD and we can shape them into the building blocks of traits and supply them to the customers. So that's really what could be in a nutshell look like. And we briefly talked about the app file. What is the app file? If you take a look at this on the app file, you're going to say, oh, well, it looks a lot like Docker file. Well, actually Docker Compose file. Yes, that's really the target. We want to bring in this Docker Compose user experience, but if you look closely, you're going to see that we have a lot more than what Docker Compose can do. We actually put traits or operational tasks inside this app file. So users can define what their whole application looks like. And it doesn't have to be just one container. It can be several, right? In the microservices architecture, you can have several components or several workloads, and each one would have one or more traits that's attached to them. That's what this app file should be. So on the right side, you're going to see a couple of templates. So these are the templates we talked about earlier. How do you manipulate the user interface? So we use the same card queue template to generate these templates and to evaluate them. The good part of this is that when you change the template, let's say you create a new template, it will not need any additional steps to directly appear on the API and also on the GUI. And you can use them directly in your app file. This app file will be evaluated strictly using the templates. And the good thing about the template is it decouples from the API itself. So in the definition part, on top of the template, you're going to see typical Kubernetes APIs. There's a kind, there's a group, there's a name, right? But when you are translating them into templates, you don't have to follow that, right? You can define your own, you can even negotiate with your developers what they like to call those terms and then put them into the app file. So in the end, as a result, what we have from the app file is that the app file looks nothing, nothing like a Kubernetes YAML file, right? And that's the beauty of what we are doing. Next, let's take a look at the architecture diagram of KubeVilla. Well, if you look at this, you're going to say, well, it looks like that previous natural diagram inverted 90 degrees. But here it gives you another perspective. So here we are talking about two levels of abstractions. Let's go from the bottom up, right? At the bottom, we see several different projects we listed. And all these projects will provide CRDs or operators, right? And those CRDs and also with some building CRD controllers from Kubernetes itself will be shaped into the building blocks, which would be the workloads and the traits. To the user, there's another layer of abstraction, which is what we just talked about, the Q-template. So by using that as decoupling again from the APIs, and it provides a user, a very user-friendly application-centric view, and also to the platform builders, they don't have to be bound by the API terminologies. So the users can choose to use from a file or CLI or using the GUI if they like to interact with the system, the platform. One thing I would like to point out is here we listed project crossplane here. So what crossplane does for Qvilla are two things. One is it provides the infrastructure resources or cloud resources, the managed cloud resources, that's the right term, to Qvilla. And B is it also hosts the OAM runtime, the open application model runtime. It's very important. And also I would like to point out that there's a CRD registry, something we want to have, actually we call that the capability registry. So we can keep track of or manage the capabilities that we have inside of Qvilla. So this is basically what the architecture of Qvilla looks like. If we reflect them back to the three principles, we can see that it provides an app-centric view and it gives us the extensibility that we are looking for both on the UI side and also on the capability side. Also we have the capability oriented architecture where the building blocks can be added or removed from our Qvilla system without breaking the others. In summary, Qvilla is a project for developers, provides an app-centric platform and it's very easy to ship application, especially cloud native application, and to manage them on Kubernetes clusters. For platform builders, it's highly extensible and it's simpler to maintain, especially when you're talking about adding new features on day two. Current project status, we are still in a pre-release stage. So if you try it, probably something will break, but hopefully not. We have a roadmap, we would like to have a 1.0 release on December. Current features that's available would be ffile and cri, and dashboard is still working progress, and we have a couple of workflows defined already. So I would like to stress here that for each and every project, there are three different perspectives. The envisioned features of the builders of those projects, the current status quo, what's implemented, what has been done in what way that's presented of this project, and also the perceived features of this project by the users. There are three stages or three different perspectives. What we want to have is of course to consolidate them and into our own envisioned version of this project, but right now I think it's too early. So what I would encourage or I would hope for you guys is to not jump to conclusions too fast. If you feel interested in this project, come and join us. We have a community call every two weeks if you check the website, the links here, there's a stack, there's a Gitter, and we welcome everyone to join us. I would like to stress that Kubila, even though I'm from Alibaba Cloud, but this project is truly open source. And from day zero, day zero, there are bootstrapping engineers from eight different organizations. So it's truly by the community, a lot of people feel the same pain, they want to do the same thing, and we are doing this together. So we hope more will be joining us and we hope this project will provide enough benefits to the users of Kubernetes. Thank you.