It's now time for a question period. The leader of Her Majesty's Loyal Office. Mr. Speaker, my question is for the Premier. Ontario's Health Care Administration has already bloated to new heights. Mr. Speaker, will the Premier scrap her plan to hire 84 new vice presidents to oversee villains? Yes or no? Well, Mr. Speaker, first of all, let me add my words of welcome to everyone who is here today. And I want to just say that in my remarks to RNAO this morning, I thank them for being such a good partner in the development of the evolution of health care in this province. They have provided guidance. They have provided advice. And they have been practical partners as we have evolved the role of nurses in the system, Mr. Speaker. And as we have worked to change the relationship, particularly in primary care, there is a transformation of health care going on in this province. I understand that the leader of the opposition isn't supportive of that. I guess he thinks that the status quo is where we should remain. The status quo can always be improved, Mr. Speaker. We can always do better. And that's exactly what our Minister of Health is working with organizations like RNAO to do. Mr. Speaker, back to the Premier. We already heard from the Auditor General that administration is reaching new heights. 39% on health, on home care. We're taking precious funds away from frontline care. And this, he's hiring of these new executive vice presidents, executive paper pushers, is happening under the veil of secrecy. The growth of administration is taking away precious funds from frontline care. The Liberals have already taken the Ministry of Health from five associate deputy ministers to 20. We don't need more executive bureaucrats. We need more money on the frontline. To put this into context, Mr. Speaker, one of these associate deputy ministers has the same value of 5,000 home care visits. There's a real cost to this bloated administration. So, Mr. Speaker, when will the Premier put patients first? Not more VPs in health care. It's about patients. It's about RNs. It's about doctors. Support frontline care. Minister of Health, long-term care. Minister of Health, long-term care. Well, Mr. Speaker, the leader of the opposition can say whatever he would like to. The reality is, there are no new 84 vice president positions being created. In fact, by merging the CCACs and the LINDS, if he took the time to actually read the materials and understand the policy, we are decreasing the number of management positions by 59, Mr. Speaker. And in fact, we are guaranteeing a savings as a result of decreased in management positions and decreased in administrative costs. A savings guaranteed of 8% financial guarantee, Mr. Speaker, and that translates into more than $10 million that will be reinvested into frontline care, into home and community care, into other important resources that people need. And Mr. Speaker, he's just plain wrong when he suggests that somehow there's a... I'm going to request that the talking over your own minister stop and the rebuttals from the other side. It's still nice today. I'll conclude, Mr. Speaker, by just imploring the leader of the opposition to stick to the facts. The facts are 59 fewer managers, 8% savings, financial... Can you say it, please? If I wait this long again, I'm going to warnings. Final supplementary. Mr. Speaker, I get to the Premier. The Minister of Health is splitting hairs, whether it's Linn's 24 new vice presidents being hired in these new sub Linn's, these giant more bureaucracy. And they can criticize anyone that doesn't agree with them. They criticize the Auditor General. When the Auditor General points out, we now spend 39% on administration and home care. Frankly, you're here welcoming RNAO, and RNAO has already criticized this plan to create 84 new sub Linn's. So are you going to attack RNAO? Are you going to attack the Auditor General? There are patients out there who aren't getting care in Ontario. Our hospitals are struggling, and the government just has more spin, more talking points. When is this government going to put patients first? That's the real question. See you later, please. See you later, please. Thank you. But they're nice just cracked. Minister? Well, I'll tell you, Mr. Speaker, what we're not going to do. We're not going to fire 100,000 frontline workers in hospitals, Mr. Speaker. In fact, what we've done, we inherited a bureaucracy in the Ministry of Health when we came into power that had more than 6,000 employees. Today, in the Ministry of Health, we have 3,053 employees. Kaihai estimates our overhead, our administrative costs, at 5.6%. The Leader of the Opposition himself said that my gold standard for administrative costs is between 5% and 6%. We've hit that gold standard. I can't understand what he could possibly complain about, Mr. Speaker. No question? No question? Mr. Speaker, again to the Premier, I'd like to thank the RNO for joining us here today. They are amazing and tireless advocates to patients. But, Mr. Speaker, what I want to flag here today is Ontario has the lowest RN to population ratio in the country. The government can say whatever spin they want by a repeat. Ontario has the lowest RN to population ratio in Canada. This government has let patients down. They have let RNO down. So Premier directly, Mr. Speaker, directly to the Premier, how do you justify having the lowest RN to population ratio in the country and please don't have someone else justify this? I'd like an answer from the Premier on this embarrassing statistic for Ontario. Well, thank you, Mr. Speaker. And I'm so proud of what this government has done since we took office in 2003. I think our record demonstrates our commitment right up to the present day, our commitment to nurses, the 140,000 nurses that are employed in this province. And, Mr. Speaker, that's 26,000 more nurses, including 11,000 registered nurses that have begun work in Ontario since we took office in 2003. And, in fact, Mr. Speaker, the number of nurses employed in this province has increased every single year consecutively for the 12th consecutive year. This is, Mr. Speaker, a clear and consistent trend line. More than 64% of those nurses are in full-time positions. We need to continue to increase that number. We're proud of our record. Unlike the record of the party opposite, whose record was to refer to them as Hulu. Finished? Supplementary. Mr. Speaker, since the Premier does not want to answer on why we have the lowest RN population ratio in Canada, let me try something else. Maybe we can get the Premier on the record. The City of Ottawa recently closed a specialized unit in one of its long-term care homes. The unit gave extra care to those with dementia, seniors with dementia. It was a dedicated unit for seniors who needed the highest level of help. The program was meant to be funded entirely by the province, but the funding did not keep up with cost. Now the unit is closed. Mr. Speaker, why did the Liberals allow this unit, which they previously funded to close? Mr. Speaker, to the Premier, why did you allow these seniors in Ottawa to be abandoned? Well, Mr. Speaker, it's one of my privileges as Minister of Health to oversee our province's more than 600 long-term care homes. Mr. Speaker, and that is a responsibility that I take very, very seriously. And I'm proud to say that this government takes that responsibility very seriously as well. And we acknowledge and recognize that the acuity, the complexity of residents, and they are residents because this is their home, that the acuity and the complexity of those individuals is increasing as they age, as we're seeing a higher prevalence of dementia in their long-term care homes as well. And we need to modify our approach to be able to adapt to those changing realities, Mr. Speaker. That's why in last year's budget, we invested an additional $10 million for behavioral supports, Mr. Speaker, for those precisely those same types of patients, residents, Mr. Speaker, that need that extra specialized care so they can manage in their lives. Thank you. The member from Dufferin, Caledon, come to order, please. Final supplementary, the member from the MP and Parliament. Thank you, Mr. Speaker. Back to the Premier. Last month, I hosted a lunch and learn on dementia with the Ottawa Renfrew Alzheimer's Society, and they told me that there is a high growth of dementia in the city of Ottawa. And as you can appreciate, this unit was very important at the same time, at the same long-term care home where an 88-year-old resident was suffocated and where another senior was charged with murder but was found unfit to stand trial because of dementia. The unit was saving lives and the growth is going to continue for the need. But when the long-term care home turns the local Linn to help keep the unit open, they were told there was nothing to be had. Speaker, this is a callous disregard for those seniors struggling with dementia in the city of Ottawa. How could the Liberals allow this unit to close and will they reopen it? Thank you. Well, Mr. Speaker, as I've referred to in my previous response as well, that we're seeing a higher incidence and prevalence of dementia in this, indeed, around the world, let alone in Ontario and in Canada. And it's important that we put in place the supports that seniors and others with dementia, including Alzheimer's, that they face. It's one of the great challenges I think of our time. But we are making those important investments. We are providing, we have provided $31 million in funding to the Alzheimer's Society, Mr. Speaker. We, as I mentioned, have increased the level of support for behavioural supports across this province, where we have mobile as well as stationary behavioural support teams of nurses and other associate professionals. And Mr. Speaker, we are developing a province-wide dementia strategy and I'm glad to see that the member opposite is participating in that exercise. It will allow us to have a uniform and strong approach to provide that support. Thank you. New question from the Leader of the Third Party. Thank you very much, Speaker. My question is to the Premier. Since the Liberals came to power in 2003, how much money have people and businesses paid to private and foreign companies in Ontario's hydro system? Thank you. Minister of Energy? Minister of Energy. Thank you, Mr. Speaker. In relation to that question, we have invested, Mr. Speaker, heavily in rebuilding our system. One of the things that we have done, Mr. Speaker, is to ensure that we have a reliable system and a clean system, Mr. Speaker. Putting that on the burdens of affordability, Mr. Speaker, we want to make sure that we can make it as affordable as possible for ratepayers. We had to spend $50 billion, Mr. Speaker, in generation and transmission, cleaned up our system and made it reliable, Mr. Speaker, and we know there's been a cost to ratepayers on this and that's been significant and that's why we're acting, Mr. Speaker. When it comes to generation, we have hundreds of companies in this province, Mr. Speaker, that are doing a great job of ensuring that we have a reliable system, one that we can count on, Mr. Speaker, and one that we know that is clean and reliable. Thank you very much, Mr. Speaker. Well, Speaker, the Conservatives say the high cost of hydro is green energy, not private ownership. The Liberals say it was replacing coal with private gas plants and privatized wind power and not private ownership. What neither the Conservatives or the Liberals will talk about is that people and businesses aren't paying for the cost of power, Speaker. They're paying for power plus guaranteed profits for private and foreign companies now and for years and years to come. Can the Premier Talentarian, Speaker, how much privatized energy is costing them on every bill? Good question. Minister. Thank you, Mr. Speaker. The one thing that the Third Party is not looking at, Mr. Speaker, is, for example, our nuclear generation, Mr. Speaker, something that we should be proud of in this province the can-do reactors are being sold around the world and creating hundreds of thousands of jobs in this province, Mr. Speaker. The refurbishment of Darlington, the refurbishment of Bruce are going to continue, Mr. Speaker, to see our GDP grow and grow and grow. They're creating hundreds of thousands of jobs in this province, Mr. Speaker, and the investments that we're seeing, like great companies, for example, in Cambridge, BWXT, I was in Port Hope, Mr. Speaker, there are jobs from Ottawa to Windsor to Northern Ontario that are happening because this government invested, invested in Ontario companies to ensure that we have generation that is going to give power that is clean and reliable and something we should be proud of, Mr. Speaker. Thank you. Does the Premier believe, Speaker, that it's in the public interest for our transmission system, which is a monopoly with no competition to be controlled by private interests for the benefit of shareholders, or would she agree that something as important as the electricity grid should be managed by the public in the public interest? Do you see it, please? Thank you. Minister? Thank you, Mr. Speaker. Again, if I can continue talking about the importance of what we're seeing in the generation and the transmission of companies that we have here in Ontario creating thousands and thousands of jobs, Mr. Speaker, and that's something that we all know will benefit our overall economy and our overall GDP, Mr. Speaker. When we have companies that are investing in Ontario and making sure that we're creating jobs in wind and in solar and in biomass, Mr. Speaker, that is something that we should be proud of, especially again when I talk about companies like Laker in Burlington. Fantastic work that's happening at Laker, Mr. Speaker. They're not creating work and jobs. They're expanding their business. They started with 75 employees. They're now up to 150. And you know what, Mr. Speaker? They're going to expand again. And that's because this government recognized the importance of investing in generation, investing in a system that is clean and reliable and serve something we can all be proud of, but at the same time creating jobs in every part of this province. Thank you. Thank you very much, Mr. Speaker. My next question is also for the Premier. The Premier is promising to reduce hydro rates by taking money from healthcare and education and transit. Does the Premier understand why that makes people cynical, Mr. Speaker? Well, Mr. Speaker, I have committed. We have committed to reducing the cost that people are paying on electricity, Mr. Speaker. And in fact, the leader of the third party has been talking for some time, Mr. Speaker. I know she understands that the 8% reduction on people's bills this month was part of that, Mr. Speaker. But I know she also understands that that's not enough, that there's more that we need to do. She also needs to know that we will continue to invest more in education, more in healthcare, Mr. Speaker. And I point to the free tuition for post-secondary that starts this September, Mr. Speaker, who are living on a low income, Mr. Speaker, what is the purpose of the free or better than free tuition? That's an increased support for people, Mr. Speaker. That's an increased support for our education system. And I know that the leader of the third party would support that. Thank you. So supplementary. For nearly 14 years, Speaker, as an MPP, Cabinet Minister and this Premier has driven up hydro bills. She has ignored the people of Ontario. but as Libby Keenan, you remember Libby Keenan, the farmer from Essex that she met at Queen's Park, wrote in an open letter, and I'm going to quote Libby, your political ambitions have run amok and your priorities have little to do with the people you are elected to serve." Does the Premier understand, Speaker, how frustrated people are with the hydro crisis that this Liberal government has created in our province? Mr. Speaker, I was privileged to meet with Libby and I have spoken to many people across the province, Mr. Speaker, about their concerns on electricity prices. That's exactly why, Mr. Speaker, we began some time ago to reduce electricity costs, to take costs out of the system, Mr. Speaker, to put in place programs like the Ontario Energy Support Program for people living on low income. The 8% that came into play in January, Mr. Speaker, and that people will see on their bills, that's part of the strategy. But, Mr. Speaker, there's more that we need to do. And, you know, Mr. Speaker, my political ambition has been to make life better for people in this province, to make sure that education, healthcare, a clean, renewable electricity grid, infrastructure, Mr. Speaker, support for people in their lives today and strong economic growth into the future. That's my political ambition. This week, people saw that the Liberal government will pass legislation to stop hydro disconnections, but only if they got the credit. The Liberals will make promises to lower bill Speaker, but only if they see a political benefit. The Premier thinks hydro costs are unacceptable, but only after 14 years of making things worse, making those bills unacceptable, Speaker. Can the Premier explain why people's problems don't really seem to matter at all until they become political problems for the Liberal Party? Thank you, Speaker. Well, Mr. Speaker, as I said, we have been working for some time to take costs out of the system. Long before actually the leader of the third party was going on this subject day after day, Mr. Speaker, we were already renegotiating the Samsung deal, Mr. Speaker, making a decision not to build new nuclear, which was in the order of a $15 billion savings, Mr. Speaker, that's a cost that will not be put into the electricity system, Mr. Speaker, making sure that there was a low-income support program in place, Mr. Speaker, taking the HST, the provincial portion of the HST, off people's bills, Mr. Speaker. I recognize that this is a concern of people across the province. That is why, before the budget, Mr. Speaker, we will bring out further measures to help people with their electricity bills. Thank you. New question. A member from Leeds, Grenville. Thanks, Speaker. My questions to the Premier. We know yesterday the Liberals received the Provincial Teddy Waste Award for their luxury car subsidy. It happens to be a subsidy that gives $14,000 checks for buying $100,000 Tesla cars. But just a few years ago, here's a quote from the Premier, and I quote, if anybody is paying that amount of money for a car, they probably don't need a $5,000 rebate. Apparently, what she meant was $5,000 wasn't enough for her Liberal friends. Mr. Speaker, why are luxury car owners being given $14,000 checks from Ontario taxpayers and Premier, why the sudden U-turn? Thanks very much, Speaker. Of course, I want to begin by thanking the member opposite for the question and for him expressing, I would say, belated interest in what is a very successful program that our government put forward starting a number of years ago, I'm not completely sure that members of the Legislature are aware of all the details that are contained in this program that's been growing with respect to its subscription or its popularity over the last number of months and years. So, Speaker, just to be really clear about this, back in 2010, this government actually launched our first electric vehicle incentive program. Speaker, to date, this program has provided Ontarians with incentives to help purchase close to 7,400 electric vehicles and approximately 1,900 home and workplace chargers, Speaker. On average, of course, some electric vehicles can cost up to 85% more compared to equivalent conventional gas-powered vehicles, Speaker. The list goes on with respect to the progress this program has made. Be happy to provide additional information to that member and members of the House in the follow-up questions. Thanks very much. Mr. Speaker, the government announced the changes to the $14,000 Tesla luxury car subsidy on February 1st. And according to his LinkedIn profile, Ian Marins, Minister Murray's former chief of staff, started working for Tesla in February. Mr. Speaker, was this just a coincidence? When was the decision made? How was the decision made? This certainly doesn't pass the smell test, Speaker. So, Speaker, again, I thank the member for the follow-up question. You know, Speaker, there are a whole host of reasons that our government are making, we are making significant investments. We are making significant investments that run the full gamut of helping to ensure. A member from Renfrew Nipissing Pembroke come to order. A member from Briskrio and Sound come to order. And thank you for now and warnings. Carry on. Speaker, as I was saying, there are a whole host of very, very positive reasons that we are making a wide range of investments to ensure that the transfer The member from Dufferin-Caladon is warned. Carry on. To make sure, Speaker, that the transportation sector, which currently accounts for 35% of the greenhouse gas emissions that are produced in the province of Ontario, is reduced. It's why we're investing in transportation solutions to lower those amounts right across the province, Speaker. But the other really important thing that the member from Leeds Grandville is, is that these are the kinds of programs that are helping to feed the innovation and the job creation in the leading sectors in our economy, Speaker. That's why we are working hard to make sure. A member from Timmons James Baker Thank you, Speaker. My question is to the premier, premier, hydro prices is a real issue for real people. It is not an abstract thing. There are citizens across this province and businesses across this province who are being hurt. And I want to give you but one story. In campus casing lives, Monsieur and Madame Sylvain. They have to heat with wood because there's no natural gas where they live. They're off the grid. They use electricity only as a backup to wood if the fire was to go out. But they're there all the time. They used to pay about $275 a month for their electricity bill, but it started to go up some years ago. So they decided to take your advice and that of your ministers and to do everything they could to reduce their electricity bill by reducing consumption. They have taken stuff offline. They have bought all of the LED lights they can get. They've done everything they're able to reduce their hydro bill, but yet it went up. This month they get their hydro bill. It's $375 bucks. How can anybody have confidence in your government when they do what you say they're going to do and yet their bill still goes up? Thank you. Thank you, Mr. Speaker. And I thank the member for the question and for explaining the situation that many families in Northern Ontario are facing. And you know, Mr. Speaker, I think it is important to recognize that those in the North and in rural areas are seeing their bills go up. And that's why we're going to take more action. We did come forward with the triple RP reduction of $60, Mr. Speaker, that they're seeing on their bills. And the one thing that is important to recognize when it comes to conservation programs, Mr. Speaker, is they do work. They do work in the sense that when we conserve energy, if every household continues to save energy, to conserve energy, Mr. Speaker, we don't need to build more generation. And if we don't need to build more generation, Mr. Speaker, we can keep our costs on a downward rate. And that's what we're going to continue to do. But in that instance, and I don't know the full story about the couple from Cappascasing, but I do recognize, Mr. Speaker, that in the North and in rural parts of Ontario, we can do more and we will do more, Mr. Speaker. Minister, it doesn't work for Olivier. He's done everything, along with his wife, they can do to reduce consumption. They're doing what you asked them. But their bills still goes up. And this is why people are so frustrated. It's not just the fact that they pay more. It's a question they do everything to save. And yet it still goes up.  And what we really need to do is define a solution to reduce their hydro bills and stop talking about it and do something to help, Mr. and Madam Sylvain. Thank you, Mr. Speaker. So I wonder when they were in power and they cancelled the conservation programs, if that actually helps the families, that we had to re-institute, Mr. Speaker. We had to rebuild the entire system. And that comes with the cost, Mr. Speaker. For all families in Ontario, the one thing that we've done, Mr. Speaker, is we've phased out coal. That's actually, Mr. Speaker, helped every family in this province. By phasing out coal, we've saved $4.3 billion in our healthcare system. We're seeing 23% reduction in air pollution deaths and 41% reduction, Mr. Speaker, in air pollution hospitalizations. We've built a system, Mr. Speaker, that people can rely on. We no longer see rolling brownouts or blackouts. But we know, Mr. Speaker, that we can do more. We want to see more conservation. We want to see a stronger grid. And we'll make sure, Mr. Speaker, that we find ways to helping that family in campus gazing and all families across the province. New question, member from Kitchener-Conestoga. This is to the Premier. As this government considers pay increase proposals for Metrolinx executives, we see more examples of how the Liberals Transit Agency can't get anything right. The latest, a $770 million, $182 train, disputed contract with Bombardier that, after years of delay, has devolved into a war of wards and legal threats. Now it's no secret that some of the projects where the Liberals had planned to send the 182 light rail vehicles have fallen off of the rails, leading some to wonder if Metrolinx is trying to sneak out and avoid paying for these trains they ordered. Those suspicions grow when we learned that Bombardier has had a test vehicle ready for inspection since October. The media saw it yesterday. Yet Metrolinx refuses to inspect after filing for contract termination. So Premier, it's a mess. Can you explain what the heck is going on here? Thank you. Minister of Transportation. Minister of Transportation. Yeah, thanks very much, Speaker. You know, it's always remarkable to me to hear the member from Kitchener-Conestoga. Frankly, any member from the conservative ranks stand up and talk about challenges that might be faced in the transportation and transit rail. Everybody in this legislature, everybody watching at home, everybody across the province knows, Speaker, that literally year after year, month after month, decade after decade, that party has had no plan to invest in transit, Speaker. It's had no plan to put forward initiatives that would suggest that we'd ever be able to transform go, that we would build LRTs, Speaker. We all know the story, but it bears repeating. It's important for people to be reminded of the fact that they killed and filled the Eglinton Subway Project the last time they were in power, Speaker, that literally every single year, every single provincial budget I've seen, since I became a member of a provincial parliament that's contained unprecedented amounts for transit and transportation, has been rejected by that member, by their leader, by this party, Speaker, and yet they have the audacity to ask a question on this particular topic, so for me, too, because he has the audacity not to answer the actual question that I actually asked. He doesn't know what he's doing, Speaker. It was this liberal government that negotiated the terms of the contract, and now we're going to put the bill for their mismanagement, not just for the delays running right through the entire $770 million deal, but now for legal proceedings and a potential new tenoring process for a replacement. Meantime, Bombardier claims everything is on track for the 2021 delivery. Speaker, everything this government's transit planners at Metrolink set their sights on, it runs off the rails, with the cost going directly, of course, to the taxpayers, OpExpress, upside down bridge trusses, and now LRV trains. The people of Ontario aren't asking for much here, they just want their train that they've paid for. Speaker, will the Premier tell us, when will we get our LRVs, and how many millions more will we have to actually pay for them? They have no pay. Thank you. Yeah, so, Speaker, I appreciate the follow-up. Listen, on this side of the house, this Premier and our government, here's what we're doing in transit, we are standing up for the people of Waterloo Region. We are investing to make sure that the eye on LRT is delivered on time. We're standing up for the people of the GTHA Speaker, we're building Go Regional Express Rail, we're building LRTs along here Ontario, in Hamilton Speaker, along Eglinton with the Crosstown, along Finch West Speaker with the Finch West LRT, we are literally building transit, we're expanding in Niagara, we're expanding in Bowmanville, we are building transit every single day of the week, Speaker. The challenge I have with that question is it sounds to me like it was written by Bombardier. We're here on the side of the people of Ontario to build the transit, to deliver the positive outcomes. We're going to continue to focus on that, Speaker. I would encourage that member to get on side with the people of his own community and help us deliver the outcomes they're expecting. A very soft reminder that I've already said that the warnings are on, and if you don't think I'm going to, then let's find out. New question, the member from Nickelville. Thank you, Mr. Speaker. My question is for the Premier. Here with us, they vote their lives to providing great care. That care is based on needs, not on ability to pay. Nurses are strong advocates for the determinants of health. They know that better incomes means better health. That's why nurses like New Democrat support a $15 an hour minimum wage. So why is the Premier refusing to support a $15 an hour minimum wage when all of the nurses are telling her it's the right thing to do? Mr. Speaker, I know the Minister of Labor is going to want to comment on our strategy around minimum wage and the work that we have done in that area, but I want to just say to the member opposite that this morning when I spoke to RNAO, I made that exact point that they have been partners in guiding us in health care, in the evolution of the health care system, Mr. Speaker, but they have also been strong, strong advocates in advocating for strong determinants of health, Mr. Speaker. They understand very well that housing and the child care and that decent wage and lack of precarious work that all of those things feed into healthy outcomes, Mr. Speaker. We appreciate their advocacy. We appreciate working with them on the health care issues, Mr. Speaker, but also on those important social justice issues as well, Mr. Speaker. Mr. Speaker, everyday nurses see the impact of poverty and low wages on the patient's health. Poverty is the number one determinants of health in Ontario. People cannot live healthy lives when they cannot afford nutritious food. When they're working two or three part-time low-paying job that still can't make ends meet. Under this government, nearly one in 10 workers is taking home a minimum wage that leaves them on the edge of poverty or below. We have to raise the minimum wage to improve the health of the most vulnerable workers of this province. When will this premier start listening to all of the nurses that came here today and many more that are here to tell you and finally support a $15 minimum wage in Ontario? Thank you, Speaker. I'd like to thank the member for that question. I think you've got a government on this side of the house that I think has been working very, very hard to make sure the minimum wage is tied to the rate of inflation. Between 96 and 2003, the minimum wage was frozen. It was frozen at $6.85. Since taking office in 2003, Speaker, we have raised that nine times, Speaker. Nine times since 2003. And we've made those changes based on the advice of a group we got together. We had poverty advocates. We had organised labour. We had business. They wanted predictability, Speaker, and they wanted to make sure... Finish, please. Thank you, Speaker. And when we held those hearings, Speaker, a lot of people came to the table, a lot of advice from the people of Ontario, a lot of advice from business, organised labour. Who didn't we get advice from, Speaker, who made absolutely no submission to that panel, the new Democratic Party Speaker. Monsieur... Monsieur... Monsieur... My question is for the Minister of Immigration and Cities and Chefs. I've met with a lot of people Muslim. They raised their worries concerning of discrimination actions. I believe in an open and inclusive society. However, we have observed recently that our province is not immune to displays of Islamophobia in our neighbourhoods. Mr. Speaker, can the Minister inform this House what the government is doing to address systemic racism, including Islamophobia across the province? Thank you. Minister, should we seek immigration? Mr. Speaker, I want to thank the member from Ottawa-Venier for this important question. And Mr. Speaker, I know that MPPs have been meeting with the Muslim community leaders across our province. And I want to say, Mr. Speaker, that there is no room in Ontario for racism and there is no room in Ontario for Islamophobia. Ontario must and will lead the way to build a society where all people can live free from fear, from racism, from hate speech and from violence. Our ministry has directly challenged Islamophobia by funding a public education awareness campaign called Breaking the Behaviour.ca through the Ontario Council of Agencies. Our province from its earliest days has been built on immigration and our province is committed to building a society where all people and all backgrounds live free of fear. Thank you, Mr. Speaker. Thank you, the Minister. Diversity is very important in Ontario. Over the years, the Muslim community has contributed significantly to the richness of Ontario's cultural fabric, economic growth and humanitarian initiatives. However, the devastating tragedy in Quebec City has awakened fear. Speaker, can the minister share what the government is doing to ensure that Ontario's of Muslim faith feel welcome and safe in this province? Thank you, Mr. Speaker. Once again, I want to thank the member for the question. I want to reiterate that our government does not tolerate any form of racism or discrimination against any group. Mr. Speaker, I would like to highlight that later this afternoon, the member from Ottawa Venier will bring forward an important motion to this for debate. And as you know, and as we heard yesterday, the Premier has appointed Minister Michael Cotto as Minister responsible for anti-racism. And we heard yesterday from the minister that he has held 10 public meetings across Ontario. He's heard stories and spoke about the devastating impacts of systemic racism. And we also heard that we're bringing forward a plan, a provincial plan very soon to address systemic racism. Mr. Speaker, we are strongly committed to addressing systemic racism and believe that all Ontarians deserve to feel safe and included. No question? The member from Chatham State, Essex. Yes, Speaker. My question is to the Premier. Ripman Farms is a quail farm in Chatham Kent that was once expanding, but is now struggling to keep up with the costs of doing business in Ontario. In November, their hydro bill, their electricity usage was $590. However, the total bill came to a ridiculous $5,900, thanks to a delivery charge of nearly $1,800 and a massive global adjustment fee of over $2,700. That's not an adjustment, Speaker. That's highway robbery. His bill was 10 times his electricity usage. Scott and Cheryl Ripman are doing what they can to survive. Your government Premier isn't doing enough. So, Speaker, to the Premier, how can Ripman Farms and all Ontario businesses account for such outrageous extra fees? Thank you, Mr. Speaker. And I thank for the question because it is important for us to talk about the investments that we had to make after the system that they left was in a mess, Mr. Speaker. Those farms wouldn't have been around. Many businesses wouldn't have been around, Mr. Speaker, if we were to continue to have rolling brownouts and blackouts. It's catastrophic for a business, Mr. Speaker. Member from Prince Edward Hastings is worn. Anyone else? Thank you, Minister. It's catastrophic for a business, Mr. Speaker, when it can't even turn the lights on. We invested in the system. Member from here on Bruce is worn. And if I sit down and it happens again, I'll get the next person. Thank you, Mr. Speaker. But we know that there are some businesses out there along with families and other ratepayers, Mr. Speaker, that are having a hard time with those type of bills, Mr. Speaker. So we invested in building a system, and we've also invested in putting forward programs that will help many of these businesses, Mr. Speaker. If they're large enough, they qualify for the ICI program, the IEI program, demand response, Mr. Speaker, and many others. If they're a part of the retail price plan, Mr. Speaker, they've got an 8% reduction and the Save On Energy program is helping businesses like that and many others. Thank you. New question? Member from the supplementary, sorry, moving from supplementary. Member from Bruce Graham on something. Thank you very much, Mr. Speaker. My question is for the Premier. Pat Cattrall and Peter Knipfall are small business operators, and they are hurting under this liberal government's failed energy policies. They're finding it harder and harder to stay in business. In 2011, the cost for electricity was $8,000 per year. Today, at $37,000 a year in hydro bills, Pat's seasonal family campground won't be able to stay in business. It's unaffordable. Unbelievable. And with Peter's hydro bills at $119,100 a year, a 120% higher than in 2003, how long can his store keep absorbing the cost of liberal mistakes and mismanagement and ideology? To make matters worse, the wind liberals have slapped a $2 billion cap and trade tax in enterans struggling to make ends meet. I want to know, Mr. Speaker. The Premier says she is listening. However, her policies and ideals are forcing businesses to either shut down or move out of entero. Why should anyone trust the Liberals' energy plan any more today than the past four years under her leadership? Here, here. Thank you, Minister. Minister of Economic Development and Growth. Minister of Economic Development and Growth. Thank you, Mr. Speaker. As the Minister of Energy indicated, that very business will be getting 8% off their energy bill as a small business, which actually is a small business. The member from Bruce Grayland sounds warned. Minister, please. In time, Mr. Speaker. The member is dead wrong when he says that Ontario is uncompetitive when it comes to businesses. Just look at what we've done on the tax side. The capital tax saved our businesses $2.3 billion a year. Our corporate tax rate saving businesses $2.5 billion a year. Even the leader of the opposition yesterday in Mississauga had this to say, we have an advantage right now with our corporate taxation rate. Mr. Speaker, maybe the member ought to connect with his leader for a change he was reading out of the fact. Chair, please. Chair. Instead of the fiction part, it was good to see it for first and we're very pleased that the leader of the opposition is actually using facts in the legislature for a change. Thank you. Your question? The member from Windsor West. Thank you, Mr. Speaker. My question is to the Premier. For months, hospitals in Windsor have been bursting at the seams. Patients who already face long wait times are waiting even longer. Some are even being admitted without a bed. Hospitals are forced to choose between performing a surgery and admitting a patient. The state of health care in Windsor has truly reached a tipping point. Will the Premier admit that years of chronic underfunding and frozen budgets have put families at risk? Thank you, Mr. Speaker. Perhaps I can begin by thanking our hospital workers, our nurses, our physicians, all of those that work in the hospital because it has been a difficult flu season. There have been a number of capacity issues because the outbreak of flu this winter season was worse than it was last year. Fortunately, of course, the flu vaccine was an almost exact match to the flu that we have seen, but that did bring some specific and time-limited problems and challenges to our hospitals, including if the member opposite has listened to the leadership, the hospital leadership themselves, that they will attribute a lot of what they saw due to the flu outbreak itself, including in the Windsor region. But, Mr. Speaker, it's important that Ontarians understand not only do the vast majority of the more than 150 hospitals in the province exist far below that 100% capacity, but the investments that we're making are making a fundamental difference in terms of them addressing those challenges. Thank you, supplementary. Thank you, Speaker. I actually called the Minister's office about the crisis with the outbreak of the flu at our hospitals, and what I was told is tough luck. The cupboards bear, the doctors and nurses that you just applauded will just have to make due. It's the same answer we got when over 150 nurses registered versus in Windsor received pink slips. Again. Not the clock. The member from Beaches East York is warned. I had a choice. Finish, please. Thank you, Speaker. Again, to the Premier. Hospitals should be equipped to deal with an influx of patients during flu season, yet this government's chronic underfunding leaves hospitals and health care workers scrambling to fill the gaps. Emergency Department wait times in Ontario have reached their highest point in nine years. In Windsor, at least 20 surgeries have been cancelled because hospitals simply do not have enough resources.  Well, thank you, Mr. Speaker. And again, and I don't want to attribute everything to the flu, but it's important to understand that for Windsor hospitals as of December 31st of 2016, the Windsor hospital, the Metro site was 84% capacity. Maryvale site, is that correct? This is Maryvale here. It was at 68%. And the Willette site was at 94%, Mr. Speaker. So the 3% increase in hospital funding that we announced as part of last year's budget and last fall that nearly half the billion dollars makes a big difference. What doesn't make a difference is if we follow what the NDP did by closing 24% of all the acute hospitals in the province and 13% of the mental health beds. And I know every single one well of my 25 staff and they would never respond. And everybody in this legislature knows they would never respond to an inquiry like that, Mr. Speaker. Thank you, Mr. Speaker. My question is for the Minister of Education. As a mom of two young boys, I know that good schools become great schools when parents are engaged in their children's learning. Research shows a positive link between parent engagement and student achievement and well-being. The greater the support that families provide for the children's learning and educational progress, the more likely their children will do well in school and continue in their education. I understand that as of this morning, parents reaching out grants applications are now open for the 2017-18 school year. Speaker, through you to the Minister, can you tell us more about the importance of this program and what this means for our students? Thank you, Minister of Education. Thank you, Mr. Speaker. I want to thank the member from Davenport for her question and for always speaking out on behalf of her schools and her writing. This program is important because research shows a positive link between parent engagement and student achievement and well being. That is why we want to make it easier for more parents across the province to participate in their child's learning and well-being inside and outside of the classroom. The parent reaching out grants or the programs are supporting projects across the province that help parents to tackle these everyday challenges and it gives them an opportunity to be more involved in their child's learning and in their school community. We've made these grants available to school councils, parent involvement committees and not-for-profit organizations working with parents to help remove barriers to parents getting involved in their child's learning and I am pleased that today the grants are now open for applications. So thank you, Minister. I'm pleased to hear that we are enabling local solutions to enhance parent engagement in support of the achievements and well-being of students and I couldn't agree with you more when you talk about the need to make it easier for more parents across the province to support their children's learning and well-being inside and outside the classroom. Through past projects students and parents in my writing of Davenport have had access to funding for these special projects. One project that comes to mind was put forward by the Toronto Catholic District School Board's St. Rita's Catholic School actually my very own old elementary school where sessions were organized for parents to support their children's math skills. Minister, can you please tell us more about what our government is doing to enhance parent engagement and support of children's learning and well-being? Thank you Minister. Thank you Speaker and thank you again to the member from Davenport. Being a parent can present overwhelming demands at times whether it's helping with math homework encouraging us our children to pick up a book and read or just worrying about online safety and that's why since 2006 the government has awarded over 19,500 programs to school councils and 799 regional provincial grants a total investment of nearly 31 million dollars. Some examples of projects include family math night for parents and students to work together through math activities and learn more about the math curriculum workshops for parents to learn more about cyberbullying and awareness and prevention to ensure we keep our students safe when they're online. Today's news is proof to Ontarians that our youngest learners and their parents the adults involved in their lives and in their education are working together and are focused on their path to success. I encourage all members of the House to share this news with their communities. Mr. Speaker my question is for the Minister of Finance Minister my question is simple craft brewers and wineries are taxed through a graduated per leader tax rate which allows lower taxes for smaller producers craft distillers on the other hand are penalized by much higher rates of taxation in fact their tax rate is 10 times the rate that the wine industry enjoys for sales at its own onsite vineyard shops minister why are craft distillers not taxed the same as craft brewers and wineries in our province. Thank you Mr. Speaker I appreciate the question and the member may know that we have been in deliberations with the craft distillers over some time they recognize that we've increased their margins from 39 to 45 percent as we proceed forward with a change that we made in the recent fall economic statement and we are continuing to do even more but it's critical that even members of the craft distillery industry have welcomed the changes that we've made and are encouraged by the steps that we're taking going forward thank you Mr. Speaker supplementary. Minister I don't know who you're listening to because we've all had meetings with craft distillers across the province Steve Clark a member leads Grenville is meeting with the Association on behalf of our caucus regularly and they're very disappointed with your new tax rules beady distilleries in my own riding as a potato vodka distillery their choice now is they can and watch this folks they can either pay 139.7 mark up to the LCBO to sell their product or a 61.5 sales tax recently added by your government those are the highest taxes in the entire nation bc allows the first 50 000 leaders to be sold tax-free with no provincial tax that's what they're looking for a model after the bc model the bc can do it and support bc farmers and bc products why can't we do the same in Ontario so mr. Speaker please thank you minister and these seems to be alternative facts that are coming from the opposition and i'll tell you why we actually i'm going to caution us against using any of those kind of catchphrases that we're adopting from some other place so let's just keep things let's just keep things on the uh parliamentary level please well mr. Speaker i'm just trying to remind the member opposite of the facts and the facts are we reduce the overall tax rate for crafted tillering in the last go-around and we are looking at graduation going forward similar to what we've done with the wine industry for example mr. Speaker those discussions are on right now and we they've always recognized that we were proceeding in that form and we also recognize that the grain industry and the agri food business are reliant on spirits as well and that impact on our economy is tremendous that's why we're working closely with the industry furthermore the crafted stillers have got involved we're involved under an old tax regime that was higher which they were recognized to be the case we've made it better and we know we can do more that's exactly what we're doing mr. Speaker thank you supplementary a new question the member from him thank you speaker my question is to the minister of health more than 10 years ago my constituent travis bailey was mistaken for someone else and was shot in the head as a result he has a severe brain injury ccac has been cutting his care and has never been able to meet his complex needs instead he found a private provider with trained staff to work with brain injured patients and he's been using his criminal injury compensation to pay for it that money will run out in a few days money he should never have had to use for services in the first place how can the minister allow an innocent victim of extreme violent to suffer in this way thank you mr. Speaker I appreciate the question and I can't begin to imagine the challenges that this individual has faced no fault of his own mr. Speaker not that that should matter it is a tragic case I can't not having all the details I can't and shouldn't speak to the specifics but I am certainly more than willing enthusiastic in fact to to discuss this particular individual with the member opposite to see if there might be something that can be done at the foundation of this mr. Speaker is we rely on and expect our ccac's to provide through assessment through objective assessment of the needs of any individual to provide a lot of care that they can according to the the situation and I would anticipate that that is being done in this case thank you supplementary thank you speaker just so the minister knows I've been working with his office for over a year on this file and it's still outstanding speaker in a response to a question I asked a couple years ago about acquired brain injury the minister of health at the time now the chair of cabinet said and I'll quote we are transforming health care if services can be provided in the community they should receive those services in the community and to quote speaker I would like to know to the minister at that time forget to mention that services in the community would be private and that people would have to pay for it will the current minister step in make sure the Travis Bailey is reimbursed and ensure that he gets the care he needs from this point forward thank you mr. Speaker and I do know that that my staff have been working with the office of the member opposite for some time on this certainly it isn't necessarily or always straightforward I would hope that the member understands that I would want to do whatever we could under this and other circumstances but we need to follow a process process that is uniform for all Ontarians across this province but I am of course as I mentioned in the first part of the question I am more than willing to to have a conversation with the member opposite and to see if in this specific case there might be something else that can be done mr. Speaker thank you new question the member from Scarborough Agent Court thank you mr. Speaker my question is for the minister of health and long-term care our government is proud to stood alongside the nurses since 2003 we recognize the contribution of nurses in Ontario health care system in my writing of Scarborough Agent Court we have incredible contribution by our nurses recently I had the pleasure meeting nurses in RNAO region seven and I want to thank each one of you every day what you do with Ontario but more importantly to champion for causes that matters to your patient every day thank you for being a champion mr. Speaker today is the RNAO day at Queen's Park and I'm so excited for each one of my colleagues who are joining us here today mr. Speaker three year to the minister can he please speak about the invaluable work our nurses provide to Ontarians every day well mr. Speaker I too want to thank the more than 140,000 nurses in this province many of whom are with us here today and it doesn't matter mr. and perhaps this is a good way to end mr. Speaker it doesn't matter whether you're an ER nurse working in Clinton Ontario mr. Speaker it doesn't matter if you're a nurse practitioner working in a long-term care home or providing that essential a home care to a frail elderly individual in their home working in our correctional facilities mr. Speaker there are more than 100,000 nurses that each and every day go to work to make a difference in the lives of others I can't imagine what we would do without even a single one last mr. Speaker the commitment that they make the compassion that they demonstrate the difference that they make in this province each and every day it needs to be championed and applauded and I thank them for that work and we'll continue to work with them to improve the situation that they work under each and every day thank you till stands recess until 1 p.m. this afternoon


Hi everybody, Sean with jaspyscasebrakes.com here doing 2020 Gold Rush autographed baseball edition 8 box case break random letter number four. Fresh case, 8 baseballs in here. We've separated it into 15 groups of letters that you can see here. I've copied and pasted this list directly into this randomizer as you can see. And here are the 15 customers. Oliver Sory, last spot mojo up to Tyler Brenner for spot purchase. Tyler patiently waiting for this since yesterday. So dice roll on this and let's get ripping. Five and a two seven times. Good luck everybody. One, two, three, four, five, six and seventh final time. Ryan down to Gabe. Now five and two seven times on the letters. Good luck. One, two, three, four, five, six and seven from S down to T. For Rex, you need N for night train lane. The famous pitcher, I'm assuming. I don't think you're a fan of Nolan Ryan, correct? Apparently there is no N in this from what I can see. As we know with the way that that works, if anything gets pulled and it's not on the list, we randomize anything that's not a letter on the list to the break. So so Ryan case and with the S spot Travis Melberg with the B Oliver Soria with the K O Y combo, Andrew Adele with the D V Z combo, Adam Harper with the L Tyler Brenner with the J Aaron Pettit with the W and the G Tyler Brenner with the E the H and the A and the F combo. Ryan case in with the R combo, Jarell Taylor with the P combo, the P Shannon Rex with the M Ryan Harold with the C and Gabe Especia with the T. So once again, it is based off of first letter of first name. So Hank Aaron would go to H Shohio Tani would go to S first letter first name. Any trades? Or are we going? We're all good? Everybody's happy? Oliver says, let's go. I agree. Let's print it out and rip. Ryan saying if you get a doc or Tom, let him know. I don't think see Charlie Hustle would go to Brad because I think it's a I think he's going to be under his official name. Conway Twitty. He would go to see though. I think he's I think see Conway goes with it. He starts at the C, right? Didn't even put borders around that. Come on, Sean. We'll fix that in post. Cool. Good luck. Here is the case. Give you O names. Oral Hirschheiser. There's no fix it in post. Omar Viscale. Owen Wilson is an O name. Oscar Robertson is an O. Olivia Munn. Andre 3000. Never mind. That's an A. Andre the giant. That's also an A. There's an Andre somewhere that does it with an O though. Sure. Let's turn this around so we can see the desk now that there's nothing on the Nick cam on the table. Andre the giant. We all know Andre the giant. The cheap knockoff version of Andre. His Swedish cousin. Do we want to do do we want to do a who am I gonna knock off Joe so hard on this. I'm gonna be so good at this that I can't even get a box open. What did Joe do these boxes? There we go. Okay, is the name inside the box on the outside? Oh, there it is. You guys can't see it, but I can. You put the grip in there. Joe. Who am I? I am DH slash right fielder who played four. One, two, three, four, five, six, seven, eight, nine teams. Some of them multiple times. So nine different phases of my life that I play for teams. How many teams? What teams did he actually play for? One, two, three, four, five, six, played for six teams, six teams in his entire life. Coached one of the teams he played for six time All Star World Series champion, Silver Slugger. One of the teams retired his number. Another team put him in the Hall of Fame, batted 289 for his career, 2866 hits, 384 home runs, 1628 RBIs. He is a member of the National Baseball Hall of Fame 2019 voted in with 75% of the vote. We've got Winfield, no, Canseco, no. Any final guesses? It is Harold Baines. Good old Bainesy. Hall of Fame 2019 inscription there. Going to the H spot. Tyler Brenner, the man who was waiting for this break. Oh, so patiently gets the first ball of the break. Good old Bainesy himself. This one, you next. Get over here. Let me go to the gym. The boxes are beating me up, man. These are secure boxes. I like it. I like it. Next up. Jesus, Brad. It's not even past 10 o'clock yet. It's not lately night. I was a or I am a retired right fielder slash center fielder batted right through right played for four different teams my career batted 279 with 2774 career hits 438 home runs and 1590 runs 91 runs batted in eight time All-Star NL MVP NL Rookie the year eight time gold glove award winner four times silver slug award winner NL home run leader NL RBI leader. My number 10 was retired by the Montreal Expos. I am Andre the Hawk Dawson Ryan Harold with the pick. Let's go into the a spot Andre Dawson also Tyler Brenner a spot beautiful signature there too. Nice little PSA DNA. Great auto. You can see the certificate down on the bottom there. Big old hands Oliver. Big mitts. Big old mitts. You're next. Well, yeah, of course Rex. He was best on the Cubs. But the Cubs didn't retire his number. Maybe the Cubs don't love him. He's hall of fame loves him Rex. Expos will retire your number but I am a current player. I have played for one team my entire career bat right throw right second baseman slash center fielder current career batting average 233 29 home runs 95 runs batted in I don't have any accolades so far I'm only 26 years old. I was born in Phoenix, Arizona. I was playing Little League Baseball in 2006. Young I am a baby. I was the West region advanced to the 2006 Little League World Series. After that I attended Mountain Point High School in Awatuki Phoenix, Arizona. Not recruited by National Collegiate Athletic Association Division one universities. I wasn't even recruited by B1 schools but here am I in the Major League Baseball. I am Philadelphia Phillies Scott Kingery going to the S and Ryan Kasin. No, good old Scott Kingery. Very nice auto there for Scott. There's the MLB authentication on top with I guess that's the certificate itself. You get a code on top there. I guess if you go to that because there is nothing in the box but kind of does look like it's this guy. Good looking good looking auto there. There you go Ryan. Scott Kingery coming your way. So this is the halfway point. I am a retired shortstop and manager. I played for one team as a player and I've managed two. Career batting average 285, 185 home runs, 2,365 hits, 1,003 RBIs, six-time All-Star, World Series Champion, World Series MVP, four-time Gold Glove award winner, three-time Silver Slug award winner. My number three was retired by the only team I ever played for. I was elected to the Hall of Fame in 2018 with a 81% voting. I was born in Garden Grove, California. No, nobody. I am Allen Trammell. Sorry, 2018 Hall of Fame induction. So you can see there on the bottom right there that's the JSA authentication. That's going to go to the A spot, Tyler Brenner. And then inside there you get the JSA authentication too. So halfway mark guys. We've got four more coming up. Not only a Tiger, Tyler, Allen Trammell. That's not just no honky. Tyler waited, Oliver. He patiently waited for this break. It is not Mr. Baseball, Tyler.  Total Bullsh. Bullsh. I am a current player outfielder. I've played for one team my entire career because I'm a rookie. Currently batting 276 with 17 home runs and 41 RBIs. Bat righty, throw righty. Dominguez is prospect, Tyler. Travis gets it. I am Kyle Lewis. Potential rookie of the year Kyle Lewis for the Seattle Mariners and spot K going to Oliver Soria. And that sweet, sweet last spot mojo. Look at all the inscriptions on here. 2016 Golden Spikes winner. Nice little Kyle Lewis auto there with the big number five. Even though now I think he wears number one for the Mariners. Beckett authentication. Very nice. And there's the Beckett authentication sticker itself. KOY spot for the ROI, maybe box six. So this would be closing out the so this would be like ending the sixth inning bottom of the sixth right here, guys. Those are the seventh, eighth and ninth innings right there. Oh, wait, no. Nope, I'm wrong. I was thinking there's only six boxes. We're still in the game though. We're still in the game. I am retired outfielder. I played for four teams in my Major League Baseball career. I'm an outfielder. Batted 279 with 305 home runs and 1017 RBIs. Three time all star two time World Series MVP. NL rookie of the year. ALCS MVP. Two time Silver Slugger. And I am in the Braves Hall of Fame. There you go. Nathan and Oliver get it. I am Dave Justice. 1995 World Series champion with the Atlanta Braves. Spot D for Andrew Adele. There you go, Drew. You've got the PSA DNA authentication on the back there and the PSA card there in the bottom of the box. Not only was that, was he not the reason that what's her name burnt down? Who's the guy that the girl from TLC burnt down the house? That's not him, right? Is that football player? Was that Dion? That was Andre. Andre Ryzen. Good, good, good, good memories there. Burnt that house down. My favorite thing about David Justice.  How he was portrayed in Moneyball. Love that. With the pay for our sodas here. Welcome to Oakland. I am a retired right fielder and left fielder, so out fielder. Batted right through right. Played four, three, four, five, six teams in my career. Batted 266. 374 home runs. 1159 RBIs. Nine time All-Star. AL Home Run Leader. AL RBI Leader. Hit four home runs in one game on June 10, 1959. Part of the Cleveland Indians Hall of Fame. I was born in 1933. I am currently 87 years old. E. Colavido. Brad got it. Going to Ryan Kasen. It wasn't a disappointment face. It was a, I don't know. That's okay. It was a, looks like a signature of a guy who potentially is 87 years old. What was it? The four home runs on that day in 19, 19, what day was it? 1959? Beckett authentication. I mean, I've heard the name. I don't know him. And there's the Beckett authentication card there for you. Spot R. Ryan Kasen. Yes, he does. And one more guys. Last box mojo. Oh, who was the other one, Ryan, that you got that you didn't know? Oh, he was the only person with 374 career home runs. Starkey. I don't think we hit anybody named Starkey. I am a retired second baseman. Played four, one, two, three, four, five teams in my career. 10 time all star, two time World Series champion, two time NL MVP, five time gold glove award winner, Silver Slug award. My number is retired with one team. Also, I am in the Hall of Fame for that team. And I'm in the Hall of Fame for another team. So two teams I am in their Hall of Fame. I am a member of the National Baseball Hall of Fame, voted in 1990 with 81.8% of the vote. 271 career batting average, 2,517 hits, 268 home runs, 1133 runs batted in and 689 stolen bases. Oliver's got it. I am Joe Morgan, famous Cincinnati red, and I'm going to the J spot and Tyler Brenner, PSA DNA authentication, PSA DNA authentication. And there's a reason that Tyler Brenner was waiting for this break for so long, because he crushed it. Congrats, Tyler. Guys, that's the break. Some very nice names in there. Rookies, Hall of Famers, really old people, like 1987, or I mean, 87 years old, old. But thank you guys very much. That was 2020. Gold Rush autographed baseball edition, eight box case break, random letter number four. I'm Sean, jaspyscasebreaks.com. You can see the site right above me. We can do this again, jaspyscasebreaks.com. We'll see you next time.


Live from Orlando, Florida. It's theCUBE. Covering Enterprise Connect 2019. Brought to you by 5.9. Welcome to theCUBE. I'm Lisa Martin with Stu Miniman. We are live on the show floor at Enterprise Connect 2019. Stu, welcome to Orlando. Thanks so much, Lisa. Great to be with you and real excited to be here at Enterprise Connect. Likewise, and as you can hear the show floor just opened so we have a nice conflicting overhead announcement. Stu, this event is really interesting because it has evolved dramatically over the last 28, 29 years where it was PBX and then VoiceCon and for the last, what, eight or so, it's been Enterprise Connect. As has in terms of evolution, evolved enterprise communications, enterprise collaborations, cloud, AI, et cetera. Lots of things and exciting news to talk about this week. Yeah, Lisa, like any show that you say how are you relevant today? What is changing? What is staying the same? As you said, 29 years of the show, first time we're going live here with theCUBE, but yeah, it is now unified communications. We're talking about cloud-based contact centers like our friends here at 5.9 who brought us here to the show, but 6,500 people is what I heard from the people that run the show and it's been growing. It's been how do things like cloud and AI really transform some of these markets and at least in some ways there are some things that remind me of what I worked on in the telecommunications space back in the late 90s and some of those things are drastically different. So we're not talking about call centers, we're talking about contact center and that consumer experience, how data and mobile and the internet and cloud are changing is definitely something that we're going to be digging into a lot this week. Yes, and another thing that we're going to dig into is this rising change in the empowerment of the consumer, right? We're consumers every day. We want to be able to transact or get information on a mortgage or something from whatever channel we want. Omni-channel is really going to be a key theme here. It's being able to talk to the customer where they want to be communicated with and ensuring though that it's not just maybe you start out on web and you go to chat and maybe it's a call and maybe then it's an escalation through Twitter, but the organization that you're trying to engage with has a contact center that can follow your trail and follow your data to be able to understand what the real issue is and in a timely manner empower that agent who's talking to you, whatever medium, to act correctly so you don't churn. Yeah, Lisa, as something that our audience, everyone has had to call support at one time or another. Myself, I tend to troubleshoot a lot of stuff myself when I actually want to call in. I want to get the answers.  And then when I get to that person, I don't want to have to go through steps one through 17 because I've already done that myself too. How do I escalate fast? If I can do that all online or in a chat, even better for me because, you know, I don't necessarily want to have to talk to a person, but when I do want to talk to a person, I want them to understand my environment, help me get there, and that's where a lot of these environments, you know, are helping today. How is it, you know, do I understand the client? Can I help them with where they need to be? And super hot button is, you know, what about data? You know, how is the role of data in these environments changing as a consumer? If there's certain things that I'm using and I'm worried about them talking about my privacy, but when it comes to the support experience, absolutely. I want you to understand who I am in the context and take care of things fast. You mentioned AI, and one of the things that I'm curious to learn about this week is the maturation of that, but also something that you and I hear at pretty much every show theCUBE goes to, which is a lot, and that is, it's not about completely transforming to AI, there has to be a human AI combination to really extract the most value from these experiences. Yeah, Lisa, you bring up a great point there. So, right, automation and robots, absolutely are playing a bigger and bigger role, but the answer is not that, you know, it's not binary, it's not one or the other, it's how can intelligence and machines augment what they're doing and when you talk to the context center people, absolutely, it's about how do I get people information faster, how do I make those agents react faster and hopefully have a better job? You know, when you talk about the people, you know, at least my first job out of school, I worked in a call center and if you're answering calls all day or answering emails, you know, something that you have to do day after day and it can be tough, so if there's automation and intelligence that can take care of it, you know, prompt you with the information you need, help lead you along the way, help you get to mastery and resolution so much faster, that's all goodness, you know, we want both the consumer and the employees to have a better experience and there's the promise that AI and automation and robots can all help with that experience, not just a wholesale, let's rip out the people and put in technology. No, you're absolutely right and it also is, I'm curious to learn too this week about the employee training. One of the interviews you did recently in the Boston Cube Studio, the guest there mentioned, I recommend every C level spends some amount of time in the contact center to understand, are our processes efficient? If there's sticky notes and paper everywhere, we probably have some process challenges, but are those agents empowered to make the right decisions at the right time in order to, like I said before, prevent, shurn and increase the customer lifetime value? So that customer experience is table stakes, all the way up to the C suite. Yeah, I mean, Lisa, as we know, if you talk to any marketer and say, what do you want? I want to know what my customer wants. What do they need? What are the challenges? And when a customer's reaching out with a problem, that can be a great opportunity. Now, hopefully you can solve their issue because the concern is, maybe they won't even reach out, you know? If it's not on my website, if I tried to do it or if I had to wait too long, I might go turn to a competitor. It's easier sometimes just to leave. And we know every time one person calls, there's usually many more that didn't call, that might have had that same issue. So understanding where I can engage, more touch points with our customers is a good thing. And how can we leverage that into a good experience? I know when I look into the contact center, it's not just the inbound requests, but how does that tie into outbound conversations? And enabling an organization to use that data in a trusted manner, as you mentioned, to switch from being reactive to proactive to eventually predictive. But one of the points you mentioned is very valid and that is for every customer that initiates a conversation through a contact center, there's probably exponential more customers with the same problem that aren't. So these companies need to be using AI in the cloud context and as a service to really understand it's the customer that's telling you what the problem is. How do you get that information, glean from it, starting to use analytics and things that probably back in your early call center days you didn't have access to, to really hone in on what that problem is. How prevalent is this problem? So do we need to throw a lot of resources at solving this because this is the way to ultimately help drive our business forward. Yeah, absolutely. And Lisa, these are the kind of things that we talk about in the cloud world today, which has a huge impact on this show, is I have contacts with customers, we have engagement and data there and what other services are there that will plug into this environment? So AI, you asked about the maturity, at least from what I've seen so far, we are early days in seeing that roll out. But there's a lot of other technologies here. You talk about cloud, talk about text to speech, talk about devices that will help, whether it's not just phones and headsets and the like, but lots of other tools that the enterprise uses to connect with their ultimate end users themselves, hence enterprise connect, that the communication at the center of it all. And it's interesting here in 2019 to see that relevance and that intersection of the people and the technology to hopefully help people have better relationships long-term with their customers. Absolutely. So you mentioned we're in the booth at 5.9 here. There's about 140 exhibitors here. You mentioned 6,500 attendees here in Orlando. 60 plus sessions across nine tracks, unified communication, cloud communications, team collaborations. We've got Jason Moreno from Microsoft Teams on and shortly with us today. So it's going to be a very interesting week. I'm very much looking forward to co-hosting with you and learning a lot about how the consumer is really driving has a table at the decision-making table within organizations. Yeah, absolutely. And Lisa, we've got a great lineup. Really two and a half days, half day to day from three to seven and then the full days from right after the keynote through the ending. The Expo floor just opened up. Great buzz here already at the show. I'm looking forward to be able to walk around and see some of the technology and some great guests on the program. Of course, our friends here at 5.9 who brought us here. We've got the CEO of Poly. Rebranded Plantronics and Polycom. The CIO of Zoom and many other guests on the program. Some of the industry analysts and the like. So really excited to dig in and always a pleasure, Lisa, to be digging in with you. Likewise. Thanks, Dewey. I'm excited to learn more about this contact center as a service market. It seems early days, as you mentioned, and I always appreciate it when businesses identify that. No, we don't have all the answers for AI and the combination of humans and machines. It's early days, early innings, as you said, but they're here to learn from each other and understand how it is that they can really influence and drag these conversations forward. Yeah, the fun fact on that, I was listening to a podcast on the way to the airport and it talked about actually with all the data that we have today, oftentimes the answer is easy. It's I need to be able to ask the right questions. And Lisa, you and I know a thing or two about trying to ask the right question. So we have lots of opportunity to do that this week and hear how all the people in this ecosystem are thinking about asking better questions and getting to their customers. Yes, I predict it's going to be a thought provoking week, Stu, and look forward to being here with you. We want to thank you for watching the Cube's kickoff of our live coverage of Enterprise Connect 2019, day one of three, stick around. Stu and I, we write back with our first guest.


He looks like a villain if I'm being honest, which I guess he could be opposition The three rookies. I mean in terms of power. I'm assuming kids stronger than Luffy and Luffy is stronger than law That's a cool shot. The law's blade is so long. Wait, yeah, these Navy men stand no check Yo, um, law laws bounty seems a little low. I'm gonna be honest. What was that?


Ben Shapiro uploaded a video to his YouTube channel where he went to a public library to teach Children the fundamentals of politics, which is hysterical to me now if you're wondering why he did this Well, it's because the nearly 12 minute long video is an ad It's a 12 minute long advertisement for a conservative book company marketed towards children called Conserva kids and in case you're wondering no, of course, this is an indoctrination It's not indoctrination when conservatives do this But if a liberal or a leftist were to try to teach children about politics then that would be indoctrination in case you Didn't get that by now But anyways the reason why I'm talking about this is because it went viral one particular moment went viral because Ben Shapiro said something so Stupid that one of the kids decided to challenge him a kid acknowledged that Ben Shapiro was out of line here And do you want to know what debate God Ben Shapiro did when he was challenged by a small child? He backed down like the beta male cut that he is because of course he did take a look here And then we'll talk about this a little bit more because this up this speaks to Something that is more interesting with respect to conservative politics and a trend that they're kind of headed in but let's watch Okay, so who has an idea about government go for it Government is what takes all of your money and gives you very little in return Okay, that's kind of true it depends on the kind of government Yeah, that is what taxes are for but taxes are thefts children The reality is that government is necessary so that people don't hurt each other so that people don't murder each other Right, so people don't eat people. That's right. You do need a government to prevent people from eating people Okay, who knows who the president is right now Yeah That's right I'm with you Unfortunately, Joe Biden, yeah Whoa So one of the questions that I frequently get asked is how do I talk to my own children about Conservative values and the things that matter and my answer is Conserva kids conserva kids brings you books like home of the brave for example in which they discuss things like American values and American history They're beautifully illustrated. They're really well-written and they have values that you can feel comfortable sharing with your children Which is the most important thing There's so many forces out there that are seeking to twist what kids think There's so many people out there who want your kids to believe things that they really shouldn't believe who want to take Control of your child's education away from you not so with conserva kids conserva kids is the way that you can teach your kids about stuff that matters That was great. So Ben Shapiro got challenged by a child and Then back down I mean if even a child acknowledges that your point is a little bit too reductionist and feels the need to scrutinize your position maybe you should rethink your worldview and what Ben Shapiro is trying to do here is Simplify political terms to make them more easily digestible to children But even when he does that he still manages to somehow contradict himself So he referenced the social contract when he said the government is necessary So people don't hurt each other, but he said that immediately after he said that taxes are theft That's the whole social contract isn't the point of us pulling resources to create a government to protect property the point of all of this I Mean he he doesn't understand his own worldview and it's because he's trying to sell people on a Philosophy a political philosophy and economic philosophy that is antithetical to them thriving the whole point of Conservatism and capitalism is to protect capital its profits over people and you can't really frame it as this rosy thing You have to try to sell it in this individualistic package We'll see it's not that we're leaving you abandoned and we're just trying to hoard wealth It's that you're an individualist you want to pull yourself up by your bootstraps and you want to take care of yourself You want to be responsible So he's trying to brainwash children into this conservative cult Knowing that probably most of them will grow out of this But hopefully if you brainwash enough maybe they'll just default to conservative and the vote Republican and that's a win-win win This is a trend with Republicans because we even see Prager you doing the same thing now Prager you kid you see Matt Walsh writing an anti-trans children's book I mean they're trying to indoctrinate children in the same way that they claim that leftists are trying to indoctrinate children If there's a rainbow flag or black lives matter flag in classrooms Indoctrination for me, but not for thee again We know exactly what they do if the shoe around the other foot They scream at the top of their lungs when fucking Kellogg's or whatever a cereal company Does an LGBTQ celebration they freak out because mr. Potato Head changed its branding so that way it's just potato head And it's not mr. So it's now gender-neutral So any little thing that they see with regard to you know marketing towards children They're hypersensitive and perhaps you should be hypersensitive because kids are very impressionable but they just straight up want to indoctrinate children with conservative dogma and They don't want you to do the same.  No, they should be learning about actual things that matter like history real history But no because that's critical race theory and they should be learning about you know Caring and sharing. Oh wait, but that's communism and they should be you know learning about loving one another Oh wait, but that might be pro LGBTQ or something like that. See it's just they want Everything that they believe to be instilled at a very young age into children But just caring about the planet even is controversial to conservatives So, you know that this is the double standard what applies to you doesn't apply to them So, you know, the main takeaway here that I want to leave you with is that don't be afraid to push what is objectively true to push good things and Don't worry if a conservative is gonna accuse you of like indoctrinating children Because to the extent that you can indoctrinate children, they're gonna grow out of it But I think that instilling values in children is is okay, right? It's a good thing But they're gonna accuse you of indoctrinating children into hating white people if you teach them about the real history of This country and stuff like that. So my point is don't be afraid. Don't back down Just do what you know is right because they're making their case So we shouldn't silence ourselves and self-censor all because we don't want to be criticized by Republicans They're gonna criticize you no matter what they're gonna do what they believe is going to help them have an edge in the culture and Society more broadly speaking. So we should do the same. Yes We need to instill these values in the children teach them about the real history of the United States Teach them the actual good values to respect people and care for people and be open-minded and We shouldn't worry about that We shouldn't be afraid of what they're gonna think because it doesn't matter what they think because these are not serious people These are people who care about one thing and one thing only protecting capital and this is what they're doing here This is the whole point of their project. They're indoctrination project to be clear because this is indoctrination It's the same thing if they do it if they say that when we teach children about leftist values or whatever It's indoctrination.


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Peter is in this prison and the Bible says that when the angel of the Lord begins to come they find Peter sleeping in this prison now we must Keep something in mind about Peter Peter by nature is very aggressive man Peter by nature is that man that when Jesus was sleeping in a storm Peter got so upset with the rest of disciples came to Jesus woke him up and says Jesus how dare you can sleep when we are perishing He accused Jesus of being careless in the storm because Jesus slept in the storm Now Peter sleeps in his own storm The very thing he accused Jesus of he's doing himself now It is not natural for Peter to be peaceful in the place of chaos Peter in the place of chaos goes ballistic Peter in the place of chaos goes worried on steroids Afraid Anxious, but you see Peter could literally put a countdown on his iPhone and count hours and minutes before his head would be removed And Peter has the audacity to sleep Why because Peter's faith finally matured Peter is finally becoming less like Peter and more like Jesus Before when Peter wants to get something done. He cuts people's ears off Before when Peter gets something done. He causes people out when Peter wants something done I mean he was aggressive He is that man that's always full of passion and emotion and you see facing his death and Peter is taking a nap a Faith that caused him to sleep a Faith that caused him to rest and I think during that night Peter learned something that it took him a while to learn and he's gonna take you a while to learn as well Is that peace is not absence of conflict peace is the presence of God? Peace is not when everything is good in your life. Peace is when God is good and he never leaves your side and If Peter can sleep in prison facing a death sentence and Jesus can sleep in the storm Facing death you can sleep in your situation not out of carelessness But out of full complete trust that God is under control and God has God a whole universe in the palm of his hand He sure can handle your life because somebody say amen The faith that can sleep in the storm is the faith that can speak to the storm The reason why Jesus could speak to the storm is because Jesus could sleep in the storm The reason why Jesus could stop the storm is because Jesus could rest in the storm Jesus got up and said peace be still and peace that was inside of him was the peace to fill the storm Whatever you're carrying is the only thing that you can release and the roof real faith is Not one only you can pray. It's interesting that the church was fully awakened in prayer during this time typically and naturally the church is more sleeping The church is a prayerful church But at the same time you must understand the church is made of individuals and who all are busy who all have their lives And they don't have time to come every single day to pray But now we see the church is praying every single moment constant prayer the Bible says is offered means the church is fully awake Faith woke them up But the same fate they woke up the church puts the man to sleep Because it's not natural for church to be so aggressive and something that is not so aggressive becomes aggressive and someone who is aggressive becomes calm because faith makes you act unlike you You are by nature may be worried by nature.  Why because you are maturing and faith in the beginning your faith will not be like that In the beginning your faith will be like Peter's faith Wake up. Jesus. We are dying That's gonna be your faith But it's okay But the bad part is when that faith remains like that for 20 years There has to be a miracle in your faith life, you know The greatest miracle is not only what happened when Peter got out supernaturally from the prison It's the fact that we meet Peter in the prison sleeping. That is a miracle in itself And like Bishop Andrew He was saying that with a miracle that God wants to do God wants to change us and through that He wants to change the world as you are waiting for God to break you out of your prison Can I remind you something while you are there learn how to find God peace in a chaos? Learn how to find God's rest when everything is going crazy Learn how to sleep while you're waiting for your wife Adam because maybe in your sleep God will do something that you could not do when you were awake We must learn to find the rest in God when everything is breaking crazy around us We must learn that rest and peace is not by product of a good life Rest and peace is by product of a good relationship with a good God who has good things for you in Jesus name