OTAN, Outreach and Technical Assistance Network. My name is Marjorie Olavides. I'm a project specialist with OTAN. I've been with OTAN now for about three years, but to be honest with you, I'm not a teacher. I have never been a teacher. I've never even been in an adult ed classroom. So hearing all of your stories over the past few days, your stories and journeys and listening to all of you be so excited about the successes of your students has been very inspiring to me. And it totally makes this job more fulfilling, or I guess a different kind of fulfilling than my previous industry, which was live entertainment. So I'm gonna be completely honest with you. I'm super nervous because my job before this was behind the camera and not in front of it. I don't, like I said, I don't teach for a living. So, talking to everyone is very, very different for me. So before this, I was the audio video manager at one of our larger Indian casinos up here in Sacramento. I used to do audio and video for live shows, live concerts and that kind of thing. And in that industry, everything has to work. All the technology has to work, right? The show must go on. My team and I always had to find a way to make everything work. I was actually having a conversation with someone in the TDLS networking lounge yesterday. And this person was talking about how appreciative he is of this specific conference of TDLS because even though he's very great and knowledgeable when it comes to education things, he's not very great when it comes to technologies and everything here he says he's learned so much. So I told him, like I just told you that I'm the exact opposite. I'm great with technology, but I still learn when it comes to education. So hopefully my past experiences and knowledge will help me to help you all become more comfortable with technology and just know that even the pros have problems. I was actually once at an Aerosmith concert and in the same show, the lead singer Stephen Tyler, his microphone squealed and the bass player microphone, bass player's battery pack actually died on him during the show. So his guitar tech had to come out in and switch that out for him. So tech clubs happen to everyone, all right? It's not just you, I promise, okay. So some of the things we're gonna cover today I've experienced or have had quite a few other teachers email me or come into our office hours for help with. And I'm gonna plug a shameless OTAN plug right now if you're not familiar with our office hours. They're right now Tuesdays at four and Thursdays at noon, they're right here on Zoom. You can sign up on the adult training calendar. We have OTAN staff there for you to ask questions about all things tech related, how to connect a wireless mouse or how to use an online tool or maybe practice something that you wanna try with their students, things of that sort. So we have people that come in and have no questions. They just wanna hang out and listen and maybe learn and they almost always end up asking the question. It's totally casual, totally informal. Anyone can hop in and out anytime. It's free. So if you wanna join, have any questions, I'll be in there, a couple of other of my colleagues. So feel free. I also wanna let you know that as we're going through this I really don't like hearing myself talk and I'm sure I'm talking very fast right now but if you have any questions I know I've said this a lot of times already. I might not see the chat but please feel free to unmute and ask questions or if it's something that's happened to you, if something that I'm talking about has happened to you or you have a different way of going about it or a workaround for something, then let us know. There's other people that might experience the same thing and I might not have the same solution. So I'd like to think of this more as a discussion than a presentation. So please, please, please unmute yourselves. So we'll go ahead and get started. The first line of defense when troubleshooting is to restart your computer, right?  Seriously, I know your IT department is probably asking all the time when you call the first thing they ask is, well, if that's happening, did you reboot? And you've probably rolled your eyes, but restarting really is a thing, I promise. It's like a human taking a quick nap. Computers need to be refreshed also. Computers always have processes running in the backgrounds that you can't see and rebooting refreshes those processes and frees up memory for the computer to do what you want it to do. So anytime something happens, refresh your computer nine times out of 10. I'm looking at the chat and Kari said time date. Is that for office hours? Let me go back a slide real quick. Actually, I didn't put it on the side. They're Tuesdays at four and Thursdays at noon. All right, and the California Adult Ed Training Calendar is found at caadultedtraining.org. I can post that in the chat later, okay? So one of the first things that happened when COVID hit, when the pandemic hit, was that we were all complaining about no internet or slow internet, right? That's because everyone was trying to get online at the same time to figure out how to navigate this new world, everyone working online and everything. So think of the internet as a highway. Rush hour, every single car is trying to get somewhere at the same time. Internet pretty much works the same way. The wired network connection is always best. It's always gonna hold a connection unless like a dog comes and chomps on the cable or something. There's little to no chance of interference like there might be with a wifi connection. The connector for a wired connection looks like a big phone jack. And like I said, it looks like your old school telephone connector that you've plugged into the wall just bigger. Some of you might have families that are at home and connected to the internet and not everybody can be connected through cable. So some of you even now might be connected via wifi. And the reason that your internet could drop out when you're connected via wifi might be because your computer is periodically scanning the air and it usually will latch onto the strongest signal that it finds. And it can connect to. So say your neighbor has an unsecured wifi network which means no password. Your computer can hooked onto that network if the wind blows the right way. So here's how you find out which network connected to and how to switch if necessary. So on a PC, you're gonna open up the start menu on the bottom left-hand corner of the screen and select the gear icon for settings. And then in that menu that comes up we're gonna wanna look at the network and internet settings. And then from here, we can see that our network status is not connected. So we wanna select wifi over here on the left-hand side. And I'm sorry, I'm on a Mac so I can't live show you this. But from here, we see on this computer that the wifi is turned off. We wanna make sure that that's turned on. So we'll go ahead and click on that slider and we'll turn it on. And now we wanna click on show available networks. And when we click that, the computer is gonna scan for any networks that it can find and display them for you. And then you're gonna just select the one that you wanted to connect to. So in this case, I wanted to click on, I wanted to connect to SCOE Guest. I was at the office, so I must have taken the screenshot pre-COVID. So I wanna choose that SCOE Guest network and choose connect. And then once I did that, I'm connected. So you see another little network here called SCOE Staff. And it's showing action needed probably because I needed to input my password and it won't connect until I do that. All right. And network connection on a Mac. We're gonna click on the system preferences, which is located in either the upper left-hand corner. Sorry, I couldn't remember of the screen or maybe you have it in the Apple menu on the over in your dock. So we open that up and you see the network icon. So you select that. And in that menu that comes up, we again see that Wi-Fi over here, it says it's turned off. So we wanna turn that on. And so on the right-hand side of that menu, we're gonna click the turn Wi-Fi on button. And when that happens, we see Wi-Fi is turned on. But in this case, I'm connected to it. The computer found a network that says hide. I don't know that network. So I would click on that dropdown. And the one that I do wanna check into is a SCOE guest. So I'll click on that. Okay. And then when I do that, it'll tell me that I'm connected and I should be good.  So in the case, in that case, you wanna unplug your modem and your router if you have one. You wanna unplug that for about 30 seconds, plug it back in. Your router is basically a second device. Some of them, you know, if you're using Comcast or Verizon or AT&T or something, sometimes they'll have a secondary or they'll have that built into the modem already. So if that's the case, you can just unplug that one thing, the modem. And it's the things that has all the flashy lights on it. Okay. So you wanna unplug that for about 30 seconds. This'll let it forget everything that it knew. Once you wait 30 seconds, plug it back in, it'll find the connection from your internet provider, which like I said is Comcast or AT&T or Verizon. Once it finds a signal, you'll know that it's found the signal because all the lights won't be flashing anymore. All the lights should be green. Once that's all green, you can plug in the router if you have one. If you plug in the router before the modem finds a signal, it can show as online, but it won't really be connected to the internet. If you do this, you can just unplug the router for 10 seconds, plug it back in again. And once you do that, you should be able to go to your computer and it should be up and running. And like I said, if it doesn't work, then reboot and should work. So before I move on, is there any questions about Wi-Fi or anything? Like I said, feel free to unmute yourself if you want to. I would love this to be more of a discussion than just me talking. So. What again is the difference with a router? If I'm having Wi-Fi challenges, would a router be helpful? If you're having Wi-Fi, a router might be beneficial because sometimes you can move them closer to where you are. So at my house, I'm actually, my boyfriend and I came to stay with my parents when COVID hit, because I'm too close to my parents and I wanted to quarantine with them. So they didn't have to go grocery shopping by themselves and all that kind of thing. So the modem in this house is actually in the kitchen. So what I did was I actually ran a cable all the way to my room. That's a wireless router. And it's closer to me. So my computer can latch onto that signal easier and better. This one, the router that I have is both wireless and wired. So my phones over here, this house is very long. So the router that I have here, I can connect my phones to wirelessly, but I'm actually directly plugged into that with my laptop. So it's the same as an extender, a router. Pretty much, pretty much the same thing. There's a little bit of a difference where an, I guess an extender, I don't know how to put it in easy terms, but an extender basically extends that signal whereas a router you can create, I guess, new networks. I don't really know how to explain it, but like I said, an extender just extends the signal that's coming from the first device from the modem and a router actually, you can create a new network with it. Yeah, Hilda says Wi-Fi extenders. Oh, actually, I think you just asked that question. And VPN, tell us all about it. When should we use VPN and when do we not need to use it? VPN in my experience is actually connecting directly to like your works network. Sometimes like banks and things, I'm sure that when, if they have people working offsite, there's secure information that they don't want to leak out. So they'll force you to use a VPN, which is a virtual private network to connect to their, I guess their servers. So VPN is mostly for when you need to connect to like a secure server, or if like the SAC County Office of Education who I work for, how do I put it? They, there might be some things that they don't have open to the public, like because sometimes they have maybe like some school data that's very sensitive and they don't want anybody to connect to that. So they'll create a virtual private network that only people with login access can get to it. Did that answer your question, Tony? So you would use it if you're trying to connect to, like usually if they have a closed network, the only way you can get in is by logging into that network. Tony, feel free to come off on my microphone if you're still here. Do I see Tony in here? Yeah, Tony. I'm still here. Okay. I was just typing. Okay. So yeah, I understand for a quote unquote work setting, but also it seems like we're hearing more and more about using VPNs, particularly when we are, one day we'll be back in a hotel or conference room, et cetera, et cetera, because let's call a spade a shovel. Often times do additional, non-conference related banking we'll just hypothetically say. So when is it just, when is it a good idea to use VPNs, when is not? And I guess one of the reasons is if I'm sitting in my house, do I really need to use a VPN when I know it's secure? Quote unquote, as secure as anything can be. So personally, I don't use VPNs that much, but if I did, if I were like, if I was on my own home network and I knew I was on my own network and no one else could get into that network, then I probably wouldn't use a VPN. Now, if I'm out in public, like if I'm at Starbucks or something, I'm not really gonna go in there and connect to their wifi. And if I am, if that's the only wifi I have available, I know that you can go out there and purchase a VPN, which basically hides your traffic. So you can do that. I mean, if I'm just going to like YouTube and watching videos, I'm probably not gonna care. But if I'm out like at a hotel or something and I wanna check my banking info, then I might just buy a month or a week worth of VPN and use it for that. Basically, a VPN just makes your own little private network that's more secure so hackers can't get in there and try to steal your information. That helped? I saw you give a thumbs up, so cool. So Beverly is asking in here, is it easy to move the router yourself? My provider wants to charge $85 to move it 10 feet. I think it depends on your provider. They might come in and they might have to look at wiring and things like that, or if they have to move it in the wall, then I could see that. But if it's just a matter of like moving it from, you know, like one side of the room to the other, you might be able to run a cable, but I can't know for sure because there are different things with cable lengths or if you extend or change the frequency, I guess of the cable. I don't really know how to store it, but if you change the frequency of the cable, especially coax cable is what you would have like seen back in the 80s or the 90s with your old cable programs, that little screw and connector with the little pin that comes up in the middle. And if you broke that pin, you could not get it to work. So sometimes they have to make sure that that frequency works and is not losing any signal. There's no signal degradation or anything. I actually wanted to move it closer to the computer. Oh, okay. When they came to install it, it was 10 feet away and I forgot to ask them to move it. And so even though they didn't do it right the first time around, they want to charge me for doing it. So I don't know if you know this, but if the router that you have, are you connected with a cable to that computer? Or are you connected via Wi-Fi? Wi-Fi. You know? Okay. Because I was gonna say, if you're connected with a cable, you might just be able to buy an ethernet cable and use the longer cable and run it to your computer so that they don't have to come move the actual router itself. Okay. Thank you. I don't know if that makes sense. Does that make sense? Did I answer your question? Yeah. Okay, cool. Any other questions? Marjorie? Yeah. Does internet speed or the cost of your internet service determine the strength of the signal at all? It shouldn't. Yeah. I know that in some houses, or actually, so I used to also work for Comcast in the call center. That was not fun at all. But I know some people would call when it's raining and say, hey, my internet doesn't work, you know? So, and they would have us to, you know, say it's the weather, you know, if water gets underground, which could be a thing. If, you know, if water gets in the line, then that could slow down your internet connection. As far as if the signal coming into your house is bad or poor, then it could actually affect the speed of your internet. It might be really slow or sluggish and things like that. But usually if there's a, you can run speedtest.net, which is what I use sometimes. If I find my signal slow and if it's running, so I think my parents here, they're getting, I want to say like one gig or something for speed. And if I log on to speedtest.net and I try to run a test, if it shows me anything, maybe less than 50, then I will go restart the modem. Did that help kind of answer the question? Yeah, a little bit. Thank you. What, can I help explain more or? Well, I guess I just, I've just had some issues where, you know, a couple of times the internet's been very slow.  But, and there's not, I'm not doing any streaming or anything, it's just really, the only thing I'm really doing is the Zoom classes. There's another couple of people that are taking Zoom classes in the household too. Yeah, so bandwidth is a thing. Remember that internet is like a freeway. So if everybody is trying to get on that freeway at the same time, you get rush hour traffic, right? So if there's, you know, three or four of you in the house that are on Zoom meetings or, you know, watching YouTube videos or streaming shows on like Apple TV or something, that's gonna make your speed slower. So if you, if you wanted to, like, if you have, I don't know what your speed is now, but if your speed is like, you know, 20 megabits per second or something like that, for a household of four, that might be a little bit low. You might wanna, you might wanna look into your plan and see if you can get that to go up a little bit. Maybe, you know, 50 or something like that.  I actually have a colleague, she and her partner, I'll be on a Zoom meeting with her and then all of a sudden her video will start glitching and she'll sound like Max Headroom. And it's because her partner's in the other room also on a Zoom call. So, okay. It's Tony Meister again. When you do that speed check, are we looking at the download speed, the upload speed, the ping or what are we looking at and where do we draw the line between Sucky and Okidoki? So, you would have to contact your internet provider or look at like your bill to find out what you're paying for. They have anywhere from like 20 megabits, like I said, to maybe like one gigabit per second now, or maybe even two now, I can't even remember. But so download speed is how fast the internet is coming into your computer, into your device. And the higher that number, the better. And then the upload speed is going to be your device sending packets out to the world. So you might be able to watch me and I'm moving fine because your download speed is good, but let's say that your upload speed is not as well.  So I can't really, I can't really tell you exactly what is quote unquote Sucky and what is good. I think it's just, it depends on what your household usage is, right? All right, any other questions? Yeah, I'm the only one in my household when I'm online. And when I'm teaching on Zoom, it looks like I've got now about 150 megabytes download and it's 18 upload. Okay. But when I'm on Zoom and I'm trying to open a Google Drive file or a Google Doc file, it takes forever. But I have a very, I mean, last year's MacBook. Okay. Well, you rolled out the computer. Cause I was gonna say sometimes it could be like the RAM in your computer is not enough to handle all those processes at once. Yeah, and I'm probably just, it's probably not that awful. I don't have a long class and I just want to open. Inpatient. Yeah, I'm the same way, like especially now presenting. Like, if it doesn't open right away, I immediately think like I'm going down, like the world's gonna end, right? So you can test it, you can test it also if you run that speedtest.net thing. I mean, actually you already said you did. So if you wanted to come into office hours, that's something that I could test out with you when we can kind of look at some settings on the back end of your computer and see why it might be causing that. Thank you. Sure. Any other questions? All right. So we'll move on. And let's say that your internet finally is working.  I know Zoom does it once in a while where they might disable some functionality and you're like, where did it go? There might be some updates that they released that fix whatever these issues were. So the first thing you want to do is make sure that you have the most up to date version of the app. If you're using Zoomer Teams, it's very similar in both. You'll sign into the app and then up here in the upper right-hand corner of either application, you'll select your profile picture and then down here, click, check for updates. If you're on Google Meet, this isn't an issue because it's browser-based and it loads every time you access that platform. So if your Google Meet isn't working, you'll need to clear your cache which we'll go over later. And let's say you finally update the app and you're online and you need to test your microphones. Actually, I'm sorry, you'll need to make sure that you can talk to and hear your audience or your students. So for this, I suggest a wired headset. It's the most reliable. It's pretty much plug and go. The wireless Bluetooth headset is okay, but it's prone to disconnect due to low battery or interference or can randomly connect to another device. Like I was attending a webinar where the presenter was using their AirPods. It was actually Leslie Fisher. Does anyone know Leslie Fisher? She's amazing. If you haven't heard about her, she's awesome, check her out. Very, very, she's very techy. So she's amazing. But anyway, so in the middle of her webinar, her phone rang and her AirPods that she was using decided to jump over to her phone and she kind of saw her go flustered a little bit. So for important classes or meetings and things, I'd suggest using a wired headset. The computer mic, I honestly would use as a last resort. It can sound very hollow and noisy to your audience because these microphones are designed to pick up on all noise it hears, which can cause ear fatigue in your listeners because their ears and their brains are trying to filter out the noise in order to concentrate on your voice. So if you can look at my camera, I'm using a headset with a boom microphone because these are usually noise canceling and it'll help make my voice have more presence. And I know that there's some people that use wired earbuds and they have the microphone that kind of dangles down by their chest. And while these are okay, you can find a way to, if you can find a way to help keep the microphone more in front of your mouth while speaking, that would be ideal. So if you get into your video call, the first thing you want to do is make sure that you can hear in our herd. I think when some of you came into the room, since I'm my own host for this, I actually kept asking, can you all hear me? Can you all hear me? I actually, I don't remember if I typed in the chat if you could hear me. So yeah, actually the first thing that we do is open the chat. So if no one hears a response to us right away, we can type, can you hear me? I can't hear you. But one of the next thing we do is we want to check our audio settings to make sure that we have our microphone and our speaker set correctly. And I know on that note, don't have two devices connected to the room audio at the same time, because this is going to cause feedback. Feedback is basically a loop where the microphone is sending out what it picks up and the speakers are putting out what it hears.  I know that some people like to have a confidence monitor, which is like a second device connected to the meeting so they can make sure that what the audience is seeing is what you want them to see.  Or if you're like in a room with other people that are connected to the same room using different devices, just make sure everyone's mics are muted. Okay, let me see if there's anything in the chat. Let's see, Brian says computer mics are very localized as well, just one foot to the side and my students can hear me, yes, very true. Let's see, so in Zoom, to check that we're using the correct microphone, you can all actually look at your toolbar and do this. On the bottom left is the microphone icon. You can go ahead and click on that. There's a carrot next to it right here that's gonna bring up the audio settings menu and we wanna make sure we're using the correct microphone. So in my case, I'm using a Logitech USB headset, right? I'm not worried about any other devices listed there, just the USB headset for both my speaker and my microphone. And I can also choose my built-in microphone if I wanted to, which is the computer microphone and let me actually do that now, hang on one second. So you can hear what my built-in microphone sounds like. So now I'm gonna come back. This should sound very airy. Tony, you're the only one on camera. So does this sound horrible to you? I should sound more far away and you should hear more noise around me, right? Okay, so let me go ahead and switch back to my Logitech microphone. So yeah, that sounds, it might be harder for you and your students to hear. And then also I'll demonstrate what I was talking about with the wired earbuds, the ones that hang down by your chest. So I'm just gonna move this boom microphone away from my mouth. But when I do that, it's very, very hard for you to hear me again, right? So let me move my microphone back down. So see, just having the mic position that's close to your mouth as possible is best. It just gives you more presence, you know? Like I said, it prevents ear fatigue for your students or your audience, okay? So in Google Meet, you're gonna select the three dots in the bottom right of the toolbar or the skinny snowman. It'll bring up this menu. You wanna click on settings and then from there, it'll bring up this menu. You're gonna select audio and then you're just gonna make sure that you have the correct microphone and speakers listed there. And oops, I just opened my system preferences, sorry. All right, so in Teams, you're gonna select your profile picture in the top right and then select settings. And then from there, you're gonna see this menu and you wanna choose devices. And then your audio devices are at the very top and you just wanna make sure that you have the correct one selected there, okay? Let me come back. I see no questions in the chat. All right, so we'll move on to video. So video allows all your attendees or your students to see the presenter.  Show your camera at least once or at least twice at the beginning and the ending of your presentation. The red slash through the camera icon means the camera is off. So just make sure that's not the case if others say that they can't hear you.  So video settings in Zoom, that video icon is next to the microphone icon in the lower right. So you wanna click on that carrot there and make sure that the correct camera is selected. So do any of you remember a few weeks ago that viral video of the lawyer that says, hey, judge, I'm here, I'm not a cat. And if you haven't, you're in luck. I can show you that video. Just let me make sure real quick that I am sharing my computer sound. Has anyone seen this? It's actually really funny. So here we go. Hi, man. Mr. Ponton, I believe you have a filter turned on in the video settings. You might want to take a look. We're trying to, could you hear me, judge? I can hear you. I think it's a filter. It is, and I don't know how to remove it. I've got my assistant here, she's trying to, but I'm prepared to go forward with it. I'm here live, I'm not a cat. This cracks me up every time. I can see that. I think if you click the up arrow next to this. So I think the judge had a little more experience than that lawyer did when it came to when it came to how to change those settings. I love that video. So anyway, so in order to, they would have alleviated all of that if they knew how to change their video source. So over here, you would click on the carrot next to the start video button. And I had to look for it because I wanted to know how they did it. And it's actually this app called Snap Camera. So they had probably had, whoever was using his computer before he did, probably had the Snap Camera chosen. And if he would have just come over here and selected a different camera or made sure that was off, he wouldn't have had to have that, right? So in meat, it's the same area that you find your audio settings. You're gonna click the skinny snowman in the bottom right, and then click on settings. Instead of audio, we're gonna choose to the video and make sure that we have the correct camera selected. And then in Teams, it's gonna be the same area again. We're gonna click on your profile picture in the upper right, choose settings, and then devices. And then the camera is towards the bottom of that menu. Okay, do we have any questions about that? Let me look in the chat. Let's see, okay, so the last question in here is Vicki. When I try to add Zoom virtual backgrounds, I get a message saying my Intel processor does not support it. And yes, Vicki, that's true. So if you have an older computer that might be the case, the only recommendation I would have would be to update that computer or maybe the video. Yeah, the district just gave it to me less than a year ago, so that's interesting. It was new, they said, but no. The other thing too is maybe the district might be blocking that, because I know some districts can and do. Okay, got it. So that might be another thing you might wanna ask your IT department if they can enable that or what the case may be. Okay, any other questions regarding anything that I've gone over or if you have new questions? No, okay. So sharing screen, Zoom, Meet and Teams, each have a few different options when presenting. The two main ones we're gonna talk about are gonna be desktop and window. The desktop or the entire screen is gonna share everything where Windows will only share a specific app. So for example, if you decide to only share your PowerPoint and you follow a link that you have embedded in that PowerPoint and it opens up in a new browser window, your audience is not gonna see the content because you told Zoom or Meet or Teams or whatever that you only wanna share PowerPoint. So sharing your desktop is gonna ensure that your audience always sees what you want or what you need them to see. Also when you come on, make sure you ask them what they're seeing, because maybe you have two monitors and you might have shared the incorrect monitor and they're only seeing a desktop background and not the PowerPoint presentation that you want them to see. So I would ask them, do you guys see what I'm seeing or do you see what I'm sharing and what exactly are you seeing? Okay, also keep in mind though that when you're sharing your entire desktop that's gonna share everything, including emails and any notifications that might pop up. I've been in meetings before and our OTAN training team is batting an idea back and forth and Teams are there, ding, ding, ding. So just make sure to turn that off or if your emails close those apps also. Okay, so in Zoom, you probably can't see it now because I'm sharing, but you should see on the toolbar a green share screen button. When you select that, this menu here pops up and it asks if I wanna share a desktop. I actually have three screens so it shows me three desktops. One for each monitor and it also lists PowerPoint because I have this PowerPoint open and then some browsers for Chrome. Okay, so I can choose if I wanna share my whole desktop or just the window. And like I said, if I click on, if I choose to share just my PowerPoint and I wanna open up this Chrome tab from within PowerPoint, it's not gonna show because I've only told Zoom to share PowerPoint, okay? So in Google Meet, in the toolbar at the bottom next to the skinny snowman is where we see the present now button. And when you select that, it's gonna tell you your entire screen, a window or a tab. Personally, I'm more of a Zoom and Teams user so I'm not exactly sure what a tab is. I'm assuming that means a specific tab within a browser like Firefox or Chrome. Do any of you use that and can you confirm that or do any of you use Teams? No, okay. I see a question in the chat here, then I came back. Why doesn't Zoom change so we can see what the audience sees when we screen share? Beverly, can you come off microphone and kind of elaborate on your question? Yeah, I don't know if it's even just Zoom but every time, even during this conference, people are always saying, can you see my screen share? And I've shared screens on Zoom before too and we don't see what the audience sees. And I wonder why that is, isn't there something they can do so we know that we're sharing, we can see what we're sharing like the audience sees it. Let's see, there's a couple of comments coming into the chat but normally when you're screen sharing depending on your app, there will be, like I don't see it now, but there usually is like a green bar or a red bar that comes around the application or the screen that I'm sharing. And like I said, if you, let me come back to it here. So I'm using Zoom because I'm more familiar with this. So if I decide that I wanna share desktop one and while I'm sharing, if I decide to open a PowerPoint, maybe it'll open on desktop two. So I can see it on my other monitor but I'm not remembering that, oh, you know what, I told Zoom to share desktop one. Right, so even though I have it open and I can't see it, my audience can't see it because it's not on the correct desktop. So like right now, I'm looking at all of your faces and names on my second monitor. And if I wanted you all to see that, I would have to do this and move it over to my number one monitor. Does that make sense? Yes. Does that help answer? Yeah, so that's one thing you wanna make sure of. If you have more than one monitor or maybe you just have the one monitor, make sure you're sharing your desktop and not just an application or else move that other program over to the correct screen. Okay. Thank you. You're welcome. Let me see Rhonda. So Rhonda is saying Beverly, it can depend on what equipment you're using and if you have dual screens, best thing is to have a second device like an iPad or iPhone so you can see like the audience. And Jamie says, when sharing screen via Zoom, there are times when I think I've only shared a PowerPoint for instance but then all can see me moving around on my desktop because I open new docs that in theory I haven't shared. I do that all the time too. So anyone else wanna add to that? Or have any other suggestions? Okay. So we went over this and then, okay. So in Teams, when you're in a meeting, the top right next to the leave button, when you're in a meeting, it says share content. This might be a little bit small but this little button here is share content. So when I select that three options appear here, you get desktop, windows, oh wait, where is it desktop, window and then you also get whiteboard and PowerPoint. I've actually never used the whiteboard or PowerPoint functions in Teams myself so I can't go into much detail on that. Does anyone, any of you use that? It's essentially the same thing where you're sharing, if you share your desktop, it'll share the whole screen and a window will only show one specific application. Okay. Any other questions about anything else I've covered? No? All right, let's see. Let me see how we're doing on time. It's 1.45 and I'm going to let you guys, I'm not done yet but I'm just gonna let you know we have the tech share at 2.30 or TechSlam at 2.30. So I'm gonna make sure we all get out in time to be able to attend that, okay? So let's see how students see while presenting. I don't know if you've noticed, I've been trying to make eye contact with you by looking at my camera here and there. I'm gonna simulate this, because I know it might feel awkward to you by looking at the camera. So you could maybe place a sticker next to it or a doll behind the camera and make sure you're talking, or pretend you're talking to it. Let me see if I can kind of show you guys, I have to stop my share screen. And what this does, it just makes it a little more personable for your students or your audience. Let's see, share screen, desktop two. All right, so here. Let's say that I wanted to talk to Jamie and or maybe Jamie's talking. And so I'm looking right now at Jamie's flower here. But if you look at my camera, it looks like I'm looking down. It looks like I'm not paying attention. So I feel like I'm making eye contact with Jamie, but I'm really not. Cause you know, she's down here. So in Zoom, I can actually click and drag her icon to be up here. I can kind of move this over. My camera is in the middle of my screen. So if I move Jamie's little icon here, then it might look like I'm still looking a little bit down, but at least it looks like I'm looking more at the camera, right? So by doing that, it just helps make things a little more personal. And Jamie says, yeah, it's odd. I mainly look at pictures now so I know what I look like. So yeah, so if Tony, if I was earlier having a conversation with Tony, I can move Tony here and I can see Tony. Hi, Tony. And hopefully this looks like I'm making more eye contact with you. Right? So let me stop my screen share. And the same thing, actually, if like if you're sharing contents or actually, let me share again. Let me do that again. So say you're using an application or a PowerPoint or something where you can't, where you can't do what I'm doing in Zoom and clicking and dragging participants everywhere, you can still try to move them if you want to resize your window and move their camera or that content as close to the camera as you can. Like you can click and drag. Like if I want to, if I'm instead, if I want to read chat, then I can move chat up here. So do I mainly look at cameras as I talk? No, like I said, I don't know if you were here at the beginning, but my job before this was behind the camera. I worked in live entertainment. I worked behind the camera and I was always filming someone else. So I'm really not used to looking at cameras. I try to look at the cameras as I talk, yes. It's something that I'm trying to work on, but I try. Thanks, Jamie. That's good to know. Sure. Is it better to have your own camera than then use the camera from the computer? Marjorie, we can't hear you anymore. Oh, did I mute myself? I'm sorry. What did you not hear? I'll just start over. So, sorry about that. So, let's see. See, tech things happen, everybody. It's not just you guys. What was I saying? Oh yeah, that's right. I'm sorry. So I'm actually using the camera that's built into my laptop. I'm using a Mac. So I'm using that camera and they're not always the best quality. Usually I think they just try to use the cheapest thing sometimes just to lower the price point for somebody. So you're almost always gonna get better quality camera if you purchase one. Logitech, they make decent cameras and they're pretty affordable. They're pretty easy, just a USB plug-in and go. So other things that might help, I don't know if my video is grainy or anything, but one thing that really helps a lot is brightness. If your image is very dark, you'll see the little spots that show up in the video. So cameras work harder in dark light, right? So just bringing more light in to you or putting it on your face. I actually have, right now I have my drapes open, but I also have like a webcam, or not a webcam, one of those web lights in front of me to help with that. You have the ring lights, yeah, uh-huh, mm-hmm. I think it's helpful with a ring light, thank you. It is. Let's see, so Vicki is asking. I say to move the camera or the content we're sharing near the camera, does that work for Google Slides? It might not work for Slides, unless there's a way you can minimize, I don't know, your presenter screen or something or have some sort of notes near your camera. It's not gonna work for everything, but if they're, you know, even just, if you have like two monitors like me, I have the presentation up on the monitor that's to my left. So if I'm looking at it now, you know, it looks like I'm looking away from you guys when I'm really talking to you, right? But if I at least, if I move the presentation at least over to the monitor, or you know, underneath wherever my camera is, at least it, you know, at least it looks like I'm more looking at you, right? Like even like right now on my screen, Cliff's name is down towards the bottom, but at least it looks like I'm over here looking in the general direction of the camera instead of over here off to the side, right? So Marjorie, you can move a display from a second screen onto the screen you're sharing and nobody else can see it. Well, so right now I'm looking at all of your images on my screen and you can't see it because I'm on a different monitor. But if I wanted to, like I said, I could move this over to the screen on the left, but now it looks, now I'm looking, now it looks like I'm totally looking away from everybody because I moved it over to the other screen, but you can see what I'm seeing. So if I move that off again, if I move that over to my other monitor, now you can't see it. Hmm, thank you. Okay, any other questions? I love you guys coming off of mute and talking because then I don't have to hear myself and that's amazing. So, all right. So let's say that you're all good and now you're trying to get to a web browser and it's, or you're trying to get to a web page and it's not opening. Like I said at the beginning of the presentation, I told you that rebooting your computer solves most issues. Your web browser is sort of the same. So restarting your browser in some cases might help, but a better bet would be clearing your cache. I don't know if you've heard that before, but clearing your cache, a cache is files that your browser sometimes save to help pages load faster the next time you visit them. You might also see or hear something about cookies being saved. So cookies and cache are similar, but differ in that cookies save user data, right?  And if you go to, okay, maybe a bank wasn't the best. So let's say you go to YouTube, right? It's gonna save that YouTube icon.  So cookie, like I said, cache is just something with the site, very generic things. And a cookie is more specific, like user things. So that remember me button, like I said, it'll save your username and password. Or if you tell it, I want a bigger font, I want it to be blue, that's a cookie, okay? So clearing your cache is similar to rebooting your computer and that it gets rid of all the saved up files and it forces your browser to redownload all those files and hopefully make that website work again. So in Chrome, you would click on your profile picture or not your profile, sorry, next to your profile picture, that skinny snowman, you're gonna go down and choose settings. And then in the menu that comes up, you wanna make sure you select privacy and security and then choose clear browsing data. And then when you do that, it brings up these different tabs. You have basic or advanced.  On both tabs, you can choose if you wanna delete things from the last 24 hours, the last week, the last month, then all time. So browsing history will clear all the websites you've visited. So if you say today's Friday, so say you visited a website on Monday, say you went to YouTube on Monday and there was a video that you liked and you clear your cache for the past 24 hours, or I'm sorry, for the past week, you're not gonna be able to find that YouTube video unless you've had a bookmark. That's what browsing history will delete. Cookies are gonna delete that user information that I was talking about. So you'll be signed out of YouTube or Facebook or whatever. And then your cached images and files are the ones that if your website is not working, that's what you're gonna wanna make sure and delete because that's gonna force your browser to re-download all those files and hopefully get that website working again. Okay. So Marjorie, a quick question. So even when you receive a cookie, let's say, oh, do you wanna accept or decline? Even if you don't click accept, they still send you the cookie, right? No matter, you can't get out of it. Usually you can tell it, like if you don't want it to save your username or your password, you can uncheck that, remember me and it won't remember it, but it'll still remember different things like, oh, you visited this website. It will still keep that data. You can tell it not to, but to be safe, you can go in there once a day or once a week and clear that cookie. So when they send you, when you go to the website, they always say accept or not accept. Just usually ignore it, but I think they still send it no matter what. Yeah, they usually do. So thank you. Sure. Let's see, Brian. I find my document camera invaluable for Zoom instruction and Vicki is asking, how do you use your dog camera with the Zoom? Brian, do you wanna help Vicki with that real quick or? Oh, yes, yes. So I have a document camera, I just plug it in to my PC and it's really right away. What comes up on Zoom is there's an advanced setting for besides the basic is sharing your screen or whiteboard, but then there's an advanced setting for that. And then I just click on that and the images come up from the document camera onto the screen. It's just like using a document camera in class, except it just goes right onto the screen. It's so easy. Yeah, I've done that sometimes too. So I'm sharing that Zoom screen again and you do have whiteboard and I don't know if any of you would know this. You can also share like your iPhone or your iPad in here. You just have to connect it to the same network. You would select iPhone or iPad via AirPlay. You just have to make sure your devices are on the same network. And then click connect and hopefully it'll connect. And if you don't have a doc cam, this might work great for you because then you can at least take the camera and hover it over what you want the students to see if your camera is not as easily movable. All right, where was I? Hold on. So you went over that. And then, okay, so my last one here is Firefox. So on the top right, to clear your cache you wanna select that hamburger or those three lines in the upper right-hand corner choose preferences or sometimes it might say options. And then in there, you wanna choose privacy and security and then select clear data, which is this button over here. And that's gonna allow you to choose whether you want to delete cookies and cached content or one or the other. Okay. And is she still here? Let me look. Rhonda, are you still here? I don't see Rhonda anymore. So- I'm here. You are here.  So before we move on to questions- Yeah, I figured you would for yesterday. So Rhonda came into the networking lounge yesterday. She had an issue. I told her I was gonna add it to my presentation but I didn't have time to add that slide. But she came in the networking lounge yesterday and asked why her Zoom always dropped her and like aired out when she was trying to share the screen to more than 40 people. She says it's fine with a few people but it acts up with larger audiences. She told me that her computer was a higher end one and should be more than powerful enough to run Zoom. So one of the things that I suggested was that she uninstall and reinstall Zoom.  I'm just curious, did that work? Did you get to try it out?  Okay. So I have to wait till I'm in a group of people that's that large. But it's very uncomfortable for me and I know this morning sitting in another presentation, it was kind of uncomfortable because the presenter was struggling with something and I kind of feel that when I'm doing the presenting that, you know, that happens and you don't go on the other end, like especially if it's your students, you know, what are they thinking or feeling? And so I just don't like when it happens because it kicks me out and then I disappear. People in the room are wondering, are you? Yeah. What happened? And 30 seconds later, I'm back. So I will keep investigating but I did uninstall at your request. I had never thought of that before. I wish I had, had not thought of it before. Well, yeah, keep me informed, I'm so curious. Yeah, so like I said, it's just like clearing your cache. Like clearing your cache helps the browser refresh what it needs to do. Reinstalling software can refresh the application itself. Cause sometimes for whatever reason, the file, like one file that the program needs to run can get corrupted. So reinstalling should hopefully eliminate that issue. Not always, but you know, most of the time. Okay, so that's pretty much the end. Like I said, I wanted to get everybody out of here a little bit early. The tech slam is starting at 2.30. So I wanted to give you time for that. But are there any questions? Does anything happen to you that I didn't cover? We have, you know, quite a few people in here. So we can talk it out. I'm more than happy to stay and do that for the next half hour. I have one, but I've actually asked a lot of questions. That's perfectly fine. It's perfectly fine. Okay, so I'm as a viewer of your webinar, I'm using side-by-side mode to take notes. But when you direct us to something else, I don't know how to get to that other tab or other part of my browser without going out of side-to-side mode and then just kind of clicking, I use a Mac, clicking on my content, then I just get your little tiny photo. Is there any way to make side-to-side more user-friendly for me? Do you, let's see, do you mind sharing your screen so I can see more? Not a bit. Okay, let me go ahead and stop my share. And I see everyone saying thank you. You're welcome, everybody.


What is up beautiful? How you doing? So today I'm about to watch my worst nightmare happen three times We have three different videos three very interesting blonde red Stuff that has to with blonde going red going blonde blonde going red Red to blonde ombre a lot of things are going on in today's video And it's very juicy and let me just tell you a quick story I know you guys hate intros and you hate when I talk a lot and you just probably hate me in general But that's fine Thank you for being here anyways and putting up with me. I'm very much appreciated. So I have this friend Her name's Megan. She I'm kind of tortured me when I was younger Oh, I would spend about 20 hours making her blonde because she has like this much hair on her head like in a ponytail It looks like this much and so I would completely make her hair platinum blonde and then she would always be like You know be such a good idea today Brad to make me red and I'd be like, oh hell No, let's not do it and then she would go and do it herself then guess who would have to fix it Just take one little guess who would have to fix it after me.  You're like Good luck, and I'm not doing it. Now that I got that off my chest I feel a little bit better like I said before I have three videos to watch with you guys They're all very transformative and juicy and I am ready to get it started Let's do it And our first video is by Gabby Warwick, and it's called how I went from red to blonde hair transformation part three Oh, we got a recap. Thank God. Thank you, Gabby Okay Okay, so we're starting off like a sort of a pinkish red moment going on It's not like super dark It doesn't seem like the most impossible thing in the world Doesn't seem like the most possible thing in the world either But I'm very excited to see how much she can lift this red out of her hair and see if she can really get like platinum blonde Because I'm really excited for that. I hope she can I've never done this vitamin C thing before I just don't really understand it Looks right as hell Doesn't look a whole lot different to me Gabby doesn't look like it did much I've honestly watched a lot of people do the vitamin C thing and I feel like it doesn't really do anything but Again, that's just me A lot of people swear by it, but like it's just ain't my thing. Don't knock it till you try it, right? But like knock knock Haven't tried it So funny I love bleach bath and remove that top layer of color from the hair A lot of the color is deeper in the hair follicles So you're not really gonna get a lot a lot of lift off a bleach wash Unless the colors didn't penetrate your hair cuticle. Typically the color is in the cuticle So when you do a bleach rinse, it's really just getting that top layer of color off But it does lighten it a lot and lightens it very quickly. So that's a very effective way of getting color off Getting color out of your hair and I use it all the time on clients Oh, see it looks good Yo, I looked at a lot. Okay, Gabby Well, the roots didn't lift because it's the healthiest part of her hair and the red color molecules have a lot of stuff to grip onto a lot of Healthy nice hair. So it's not just gonna come right out like it did on the poorest parts of your hair We're getting lighter Yes, let's finish this Gabby Wash I'm going to apply it to this dark section. Okay here. Okay, and then I will Apply the bleach wash everywhere. So these can keep lightening, but Yo, she's being very thorough. I'm very impressed with her application process. It's going great. Gabby is doing amazing See you can still see the difference. It's like not a cute color It's not the worst color I've ever seen Okay, so now this is like the third I think process. She's done already and she's gonna I think she's gonna do it a lot more Um, and she is committed to this come on Gabby.  Oh my god. I'm so glad you asked me what it was. Oh my god It's glitterati by x mondo. It's my own product. You guys when you want it you can got it I don't know what this is t28 I can't see what that says so badly damaged Good idea girl. Let's try that. Good idea Using permanent color is kind of Ify I would have you I would have rather her use just like a conditioning toner Because her hair is already damaged and very porous and blonde. She didn't need that heavy wella Toner on top of this hair, but it'll probably work. Anyways That's toner Completely white like I wanted to get though Girl you did a really good job for it at home color Oh Gabby that was actually you did kind of a great job Maybe not being a professional. I don't know if she is or not But she honestly kind of slayed that knew what she was working with and did a really nice job It wasn't like perfect. It could have used a little bit of work at the end, but very happy for her and her hair looks nice Great job Gabby Great job. And why don't we move on to something a little less? Great So this one is called red to blue to blonde ombre tutorial to me. That sounds terrible This is by renae elizabeth. Why don't we watch your video and see what happens? Oh Seven are okay. Okay But you probably show up as like a six r or five r on her hair because it's so porous from the blonde First thing I'm doing a little splat And tease by the roots because that's where I'm gonna put the color first and by teasing it It's gonna kind of you know mess up the hairs And make sure that the colors come out in a straight line. It's gonna help blend it together I'm sorry renae. I'm about to come for you girl renae That's not how it works, baby cake Mm-hmm We don't tease the hair and then put color over the tease sections We tease the hair and color the ends that way when you comb the hair out You have all different variations of color going through But you don't tease the hair into a A nest and then put color over The knots because that's you're just gonna get spotting everywhere and it's just gonna be a mess All right technique wrong execution On this one And then putting the splat in with that So that it still has like that bright red to it and I'm gonna use the volume 10 with that Depending on how much hair you have and how far you want this dark color to go down Depends on how much hair color you're gonna need. What was that? What was that? We put seven R and mixed it with splat for some odd reason And then used the 10 volume and then she did something else But you're really saturating the top of the hair That is so red You want to kind of just feather it down so that it blends and that you're not making a line Here's me doing the back without looking You should look next time Am I being pranked? Is this like a prank video? Did she make this to troll me? What is going on right now?  What is going on? Feather your life away honey. Are we not gonna talk about this? Renee are we gonna just skip right over that as if it didn't happen? I want to know what's happening right now because Something is wrong with your hair and I know I'm not the only one who sees it Renee This is what happens when you put knots in your hair and then put color over it. That ain't it Okay, she took that pumpkin color That looks black on camera and then Two seconds later, it's gone Oh no, she's teasing it again Renee stop Oh my god, now we're bleaching your eyes Maybe this will save it And we're just gonna do the same thing with the bleach but on the bottom just feather it in and really saturate the ends And my camera died at this point So I didn't really get to show me much of dude in the bleach Here's the finished result. Thank you guys so much for watching and I'll see you next time. Bye Is it the worst thing I've seen? No, is it even close to the best thing?   Um Don't over complicate it next time. That's my advice Just don't tease it and then apply the color. Just apply the color Do it feather it nicely. You can do the same kind of application Just don't tease it before you put the damn color on it. It just doesn't make any sense And maybe try and use the same color line the two products from the same color line instead of you mixing splat with like Whatever other color line you used. Well, that's my recommendation. But if you're happy, I'm happy So actually am I I don't know if you're happy then you then you can be happy And our next video is by Cheryl Cheryl whoa, Brad make fade it make fad gen I'm over it. So she has this blonde hair sort of blonde. It's like warm brown blonde and she's gonna go red She is Right, I don't know exactly what that color was or what was going on there But she is just going in with that color and 20 volume on her roots And I don't know if she didn't say what she was putting on her ends Unless I wasn't listening which is definitely possible because I don't listen a lot in my life. I'm very bad at listening, right Eric? Every couple weeks or so Which isn't too bad. I think what I'm gonna do to maintain that is Use a coloring and instead of using a developer to lift my hair. I'm just gonna deposit colors Maybe just do a conditioner or something.  Um, you're trying to like deposit more of that red tone in your hair Just use the permanent color You don't need to do permanent color or permanent color or permanent color Actually, you should definitely not do that because your hair will definitely be damaged.  It tends to slip out very easily out of Porous light hair and it's very hard to keep your hair red It is one of those colors that needs to be done over and over and over again In order to really stick in your hair because you're just gonna keep on getting rid of that red when you wash it And the sun's gonna naturally bleach it out So you're not gonna be able to keep that red in your hair that long without fading It's just how color works But it's also the fun part about color because then you get to change it all the time without Being too committed to it, you know Oh She is giving us looks Baby Oh my god, who is that? Who is she? She honestly looks way better with red hair like it suits her so much more It brings out her skin makes you look very fresh young and vibrant and healthy and glowy and fun and sexy and glowy and vibrant and fun Oh, yeah, these girls they nailed it today. I'm very happy for them and their hair looks dope Except for that one in the middle that we watched but we're not gonna talk about that one anymore All right, it's in the past and I'm sorry if you're watching girl Let's Go to professional next time. All right, that's all I'm gonna say That is all for today If you guys liked purchase glitterati like I said like I mentioned before it is linked below And thank you for all your support on glitterati. Follow me on instagram and follow xmono on instagram for updates Thank you guys so much for watching today. Don't forget to live your extra life And I will see you all next time


Wow Capcom, wow. So the Wall Street Journal recently put out their article about how Nintendo has raised their expectations for Switch console sales, talking about the move from 10 million projected to 14 million, reporting on some of the stuff that Nintendo had said in their financial briefing that we reported on earlier today in a video you can see at the top right corner. Now Capcom decided to comment on all this. So did Koei Tecmo. This is because Wall Street Journal reached out to them for comment on games coming to Nintendo Switch. And here is what it says verbatim from the Wall Street Journal. Capcom Company, a software publisher famous for the Resident Evil and Monster Hunter franchises, has released for the Switch only some of their older titles that it had released to other game consoles. A company spokeswoman said that it is normal procedure for third party software developers because there isn't enough time to make new games for a console within a year of its launch. Wait a second. The Capcom, the spokeswoman for Capcom, seriously say it is normal procedure for third party software developers because there isn't enough time to make new games for a console within a year of its launch. So you're telling me that Call of Duty and Madden and Assassin's Creed and Watch Dugs and all the games Capcom makes and all the games that Bethesda makes and all these other games did not launch on PlayStation 4 and Xbox One in its first year. You're telling me that third party publishers did not support Xbox One and PlayStation 4 during their first year on the market because it is normal procedure because there's not enough time to make new games for a console within a year of its launch. Okay. You wonder how easily this is refuted. The following paragraph, the one that happens right after that, are comments directly from Koei Tecmo, who made Fire Emblem Warriors and is bringing, you know, the Dynasty Warriors, like a bunch of games to the console and some other stuff. Here's what it says. And I quote, we bet big on Switch as a game changer. So we began making games before the Switch's launch. But many software companies showed reluctance in releasing Switch games before they witnessed the current success. Said Yoichi Eirakawa, chief executive of game company Koei Tecmo Holdings at a news conference last week. So following up Capcom's comment that it is normal procedure for third party software developers because there aren't enough time. There basically isn't enough time to make new games for a console. Koei Tecmo literally said, hey, we started making games for the system before it launched. Like that's normal procedure. Normal procedure for third party companies that want to support a platform is to start working on that platform before it comes out. As an example, I guarantee you that Bethesda knew they wanted to bring Doom to Switch before Switch launched on March 3rd. I guarantee it. I guarantee that they've been working six plus months on that port. That panic button. I have no idea what Capcom is saying. And obviously, this is where sometimes they get the reputation of crap come because they don't always make the greatest of games. Their Monster Hunter series has been fantastic. In fact, what's ironic about this is it's been less than a year since Monster Hunter Double Cross came out on 3DS and they brought it to Switch in Japan. So they brought their own IP, less than a year of development to Switch. So they're defeating it by their own release. Look, I understand that sometimes PR people make flubs, but this flub is bad. If you remember, like the only other PR flub I can remember from this year that's as bad is when Sony said that they had to protect children and that's why they won't do cross play with Xbox One and Nintendo Switch because they have to protect the children in Minecraft as if that matters and as if Microsoft and Nintendo can't protect children and as if Microsoft doesn't own Minecraft in the first place and thus controls the entire player base for that game anyways, regardless of what platform they play on. It was a baffling, just total PR flub that should have never been said that made Sony just look like a trash company at that time. Now, I'm not saying that Sony is a trash company, but that person gave the perception of a high and mighty attitude that to be fair, Sony has mostly maintained ever since and Sony kind of has a reputation of when they are the top dog. They tend to get a little cocky about it and that usually leads to some bad decisions. It led to some bad decisions with PlayStation 3. We have yet to see if it'll lead to bad decisions with PlayStation 5. There are some people that said obviously PlayStation 4 ended up not being the greatest of decisions made for the hardware on that. I have no idea. I obviously am not involved at Sony to know what went into that. But Capcom, Capcom, Capcom, let me read that again. Verbatim, what this spokeswoman said. A company spokeswoman said that it is normal procedure for third-party software developers because there isn't enough time to make new games for a console within a year of its launch. That's BS.  All you have to say is the clearly obvious excuse why you haven't created any new games for Switch yet. You didn't think it was going to sell well. So you wanted to wait and see that the platform was a success before you make games for it. And the thing is most consumers aren't going to get mad at you about that because we know that's what's happening. We know that's why certain third-party companies aren't jumping right on board. And it's really weird that Capcom's not considering that Capcom has all this success with Nintendo platforms in the past, especially in a handheld form. And I bet you Capcom is sitting in a room with themselves right now, looking at the mirror, staring at Monster Hunter Worlds, just holding up a physical copy of that game, just looking in the mirror and being like, why? Why did we write off the Switch when we were making this game? And I understand there could be contracts involved. Maybe there's exclusivity contracts involved. Maybe Sony, Microsoft or somebody ponied up to prevent that game from coming to Switch. Because obviously if it came out on Nintendo's platform, that would massively hurt its potential sales on PlayStation 4, especially in Japan.  We should have bet big on Switch right away. We should have made Monster Hunter Worlds exclusive for Switch and we would have even sold more copies. Heck, it could be one of the top sellers on the system, just like it's been one of the top sellers on 3DS all these years. I don't know what Capcom is thinking right now. I can't imagine what it's like to be someone who looks at what this PR person said and think, oh yeah, that was a good response. Because this was said, this was a planned response, right? This wasn't just said off the cuff. This spokeswoman had this as a planned response saying that it's normal for third party, no, no. What's normal is third party companies that wanna make games for your platform already start working on the platform before it launches. Now, it's hard to make a game within the first year. No, it's not. Ask Nintendo to give you, here's what's funny. There's what's really funny about this. Capcom was consulted about the Switch hardware before it launched. Because of Capcom, the Switch has four gigabytes of RAM instead of two, because Capcom told Nintendo that two gigabytes was not enough for their games. So Nintendo doubled it to four. So Capcom is why the Switch has four gigabytes of RAM, which is good, it's good. It's glad that the Switch is good on Nintendo. They put four gigs of RAM in. Eight would be preferred, actually four is quite a bit for the Tegra X1 platform that was built for two gigs. So four gigs of RAM is great, that's awesome. Good on you, Nintendo. I think 3.5 of it or something's available for games, that's awesome. But Capcom was so influential with the hardware to cause that to happen, but they couldn't actually start making games for the Switch before. You can't tell me. Nintendo doesn't go to you and ask your opinion on a device and then you just don't commit to it and don't make games. That's not Nintendo's fault. It's not normal procedure, Capcom. Reality is you missed the boat on Switch. You missed it hard in 2017. And yeah, maybe you're gonna have some games hitting it in 2018 and 2019 and beyond. In fact, you probably will, because at this point, at the rate the Switch is going, you would be foolish to not do that. You would be foolish to not have another Monster Hunter game coming out after Worlds for Nintendo Switch. You would be foolish to not to even try to get Monster Hunter Worlds on Switch if you can next year. Maybe then you could salvage the sales because a lot of people are thinking that Monster Hunter Worlds doesn't look like or doesn't sound like it's going to sell very well on the PlayStation 4 platform. Maybe everyone's wrong, maybe it will, but a lot of people are looking at it right now and thinking, hmm, you know, the people who want to play this game aren't really there. They're on Nintendo's platform. They've been on Nintendo's platform for like a decade. I don't know what's going on at Capcom. I'm baffled. I'm baffled every time something like this comes out. I said it's so comparable to what Sony said this summer. Look, you can insult the Switch. You can not want to make games with the Switch. But don't start making up some BS. And I love, I love Koei Tech will, like, this is normal third party procedure. And then Koei Tech was like, eh, we've had big on Switch and started making games for it before it even released. Normal procedure, reality, right in the face from another Japanese company. Like I said, this isn't talking about Bethesda with Doom and all this stuff. This is literally Japanese company, Japanese company. This is normal procedure. We started making games for the Switch because we bet big on it. Now all you have to do is want to make a game for the platform and you'll get it done. Anyways, folks, I am Nathaniel Rovell Jets from Nintendo Prime. The thing is, we're talking about Koei Tech that had success with Hyrule Warriors on Wii U and we're talking about Capcom who's had success with their games on 3DS. Like both companies had a history of success on Nintendo's platforms. One of them, the one that's actually had the least amount of success, chose to bet big and got a game out in the first year. Capcom, the company that had the most success on Nintendo's platforms. Like eh, it's normal procedure to not be able to game out in year one of a platform. Oh man. Yes, some games don't come out year one on the platform, obviously. But they get announced. You just, ah. Anyways, folks, I'm Nathaniel Rovell Jets from Nintendo Prime. If you like this video, you know what to do and if you dislike the video, hit that dislike button. Today's just been a really weird day, hasn't it? First Reggie going off and now this Capcom spokeswoman just talking a bunch of BS which is trying to defend the company for not releasing games on Switch this year. All right. I'll just catch you guys in the next one.