Okay, good morning everybody. Hope you don't have a too much of a hangover Because yesterday there was a party. I didn't I wasn't there. So But I'm glad to see some faces Just one practical remark my colleague in the first part is more inspirational and the second part is more hands-on where you can do the Things on your computer to install a personalization on your Drupal on your local machine if you're interested in doing that It's interesting to come to sit in front because if you have issues my colleague will come around and assist you and If you don't have to go around too much that will be Okay, let's get started then Who are we I'm fairly quarters Sorry, my name is Wesley I'm an enterprise architect at drop solvents just as a Frederick We mostly helping you around in the More hands-on part We work for drop solid drop solid is a group of company based in Ghent in Belgium It's a long list is from here. I understand but Some small things we've been growing really fast the last eight years We've around others. It's a 70 jobs, but I think we're around hundred people now. I think we do some Pretty large customers more and more Yeah, and Today the agenda is going to be like this. So first I'm going to inspire you a little bit then we're going to do a live demo and After that, it's a hands-on workshop where we can where we will link people with Matic and a passion on me on your device preferably So that you can experience personalization on your machine Yourself and after that will wrap up because there's a keynote Let's get started Did you know that? 89% of customers begin doing business with a competitor following a poor customer experience So people change when they have a poor experience Did you know that when customers are targeted with three personalized pages the conversion rates is double going from 1.7% 3.4% and That when they're exposed to 10 personalized pages conversion rates jump to 30% the personalization really works now Personalization it's like buzzword, but what what what does that actually mean for you? How can you experience that? You can experience like this An example of this is when you Google home I would like to see this video and it says okay I will show you the video, but maybe you need some cough drops because they were coughing shall I order them at for $2 It's like tailoring the experience to you Some people might know Spotify wrapped Where they at the end of the air like make your personalized musical experience Some people notice they even go to look at the playlist of your friends and create something that is inspired by you and your friends especially for you It's unique uniquely to you Trava also does this people that are or want to be athletic Also now get Personalized suggestions in the bottom you see that the suggestions are more tailored to the distance that that you do to the speeds that you're in the types of routes that you do so and One of the nice example of personalization that I personally found was what Netflix does not only Do they recommend different videos to different people? but also how they construct a page based on what kind of Things that you look and also which images that you see you see here that All these images are the same show the same video and they will tailor it based to your preferences every everything you see on Netflix is a recommendation and They claim that 80% of what people watch comes from their recommendations. So it works Yeah, I don't have to explain this too much Amazon also has these kinds of recommendations as you see here that there's new things that are based on your preferences There's also items that you want to consider because in there and this is already Tying to what we're going to do later on in their CDP customer data platform They will save the things that you have looked for and they see that you Have more items to consider like you were watching looking at watches and you might want to buy a watch With the GDPR it's of course very important to also let you control this and in the bottom You see the lowest green circle view or edit your browsing history where you can change these preferences in the CDP in their central in their customer data platform Because if you are watching things that you might not want to show up in your Amazon front page Just giving that out there Of course, they also do marketing automation You can see here that they've these things in their CDP and then they will send you an email Based on your preferences there Chris. We were looking at cameras. You might be interested in this one This is what we're going to do with Matic and we're trying to attempt similar experience with Drupal and Matic Can we do this in Drupal? I think we can at least Go that direction. I have a video on that right now. Let's see if we can get this to play exciting The drop solid experience cloud the drop solid experience cloud enables you to optimize the customer experience Resulting in higher conversion rates and better customer satisfaction. Let's have a look at how this works We have our anonymous surfer searching in Google for flower piece. There we go Well, look at that The first result she gets is florista a website with a fully integrated drop solid experience cloud Our still anonymous visitor is browsing the home page She's scanning through the themes of the new collection Looking at the featured products and taking a closer look at the upcoming workshops While she's doing all that the personalization AI is using his magic by using machine learning the AI Identifies different segments of visitors and tries to fit our visitor in one of those segments on the florista website There are three specific segments. There's the B2B prospect the online shopper and the Explorer He or she is now looking at the latest inspiration from the blog and is showing an interest in the first article There's a great step-by-step guide on how to make your own flower arrangements and there we go The AI has identified this visitor as an explorer. That's how long it takes Our explorer gets to the end of the blog article and fills in a form to receive a free download Great now our explorer has a name and we even have her mailing address and consent to start sending Newsletters our anonymous visitor isn't that anonymous anymore. Let's have a look at what information we've received So her name is Sophia Sophia Mertens her email address is Sophia dot Mertens at gmail.com And we know that she's an explorer We even know what she looks like from the picture connected to her Google account The log shows when she first visited the website and what actions she has performed And now the fun part let's put that information to good use The next time Sophia visits the flurries the website the home page looks slightly different We know she's an explorer not an online shopper or business So the content has changed to reflect that the subscription form for the workshops has been put at the top of the page Just the way Sophia likes it as an explorer. She's eager to learn and get creative herself She's not looking to buy a flower piece not at this point at least How great would it be if Sophia also received newsletters tailored to her needs? Oh There's a new email. Let's see what's in it Wow workshops tutorials DIY packages Exactly what she was looking for now. That's a great user experience This is the thing that we're also going to build in the workshop later on but on your machine You're willing What did you see you saw a lot of touch points that person interacts with your website But might also interact with other websites and we're capturing that in the CDP Apache you know me in our case And this way we save the preferences in the CDP and also this tracking information Close to Mautik and with Mautik when our segment Saved into Mautik we can then go personalize email newsletters to this person I'm going to quickly go over this again and explain some more details So in the case that we're going to do later in the workshop We're going to start from an advertisement and we're going to personalize the Drupal website content based on people that come from a specific ad In this case, it's an Instagram ad for Mother's Day And the person clicks on this Mother's Day Instagram ad and we'll come to the Drupal website And we will personalize the Drupal experience based on this history As you see here on an on the front page she will or he will get a different Lock in the bottom of the page in our case we will do it with a button or with something else Just to personalize this browsing experience Then when the person is navigating the website and fills in a form here you see in the red square Data will be saved to Mautik and then we can start sending emails to the person which also have the Preferences that the user has so we know that the person came from the UTM tracking campaign and is interested in Mother's Day Material for example, so this way we can also personalize the emails to this person so that they have like Maximum feeling that they are getting real relevant content so When they then come back to the website you can see that we will change our front page It will automatically change. We're not going to do it manually, of course And they might see for example, here's a form about the result on workshops, but they can like change whatever we did Just this is also just to illustrate that you can personalize many pieces of your web page based on this segment Okay All this is very nice and very cool, but it only gets real when you can also measure it and prove that it works That's how it goes with sales These data also need to flow to Google Analytics so that you can prove that they are actually going into this funnel And that this thing actually works or which segments you might want to focus on to improve conversions Therefore, it's also possible to have these dimensions flowing into hot char or Google Analytics, which I will also demo later on There you see an analytics chart with three segments And a different goal conversion rates before we have these segments. This would just used to be one One number one metric and now you know that there's maybe different metrics for specific segments So that we can focus on a segment to have like higher conversion rates for these people in this specific segment And you can then work on that by giving them different content in your CMS Okay, let's see the demo gods are with us today a live demo I'm going to start by Explaining some of the parts. I didn't do that too much into detail, but I'm going to go to this slide So the three parts I'm going to illustrate are the content management system, which you know I you're at a Drupal con that wouldn't shouldn't be too much of a surprise But I'm also going to show some magic, which is a marketing automation tool and then also Apache you know me, which is a CDP. I'm going to start with the CDP In the Drupal platform, we've made it. We've made user interface for the CDP Apache you know me is a headless product So it actually has just an API and therefore in the drop solid platform We created an interface on a CDP that's running You could also have keep on our your own reports on it because it's based on elastic search And so this allows you to really work with it How we want but we have a hosted solution and we have an interface in our platform to make it easier for customers What can you see in this? This is of course, let me take Let me take a production example better with production data, you know So here you see profiles that are on the drop solid website And there's already you see that there are current applications and applicants persona Marketing personas and then we've also the distinction first-time visitors returning visitors And you see that there's a number of Details that we save where the people are coming from is very similar to Google analytics Only this data is saved in the CDP. So it's on our services on our systems and you're not subject to Special regulations because for European countries is important because for some clients we cannot save this data in US clouds for example because some of these details are Yeah, that's how it goes with Google analytics, you know So we also have this data in our CDP and You see here that there are you can also filter on the events. We track a lot of events Clicking on pages and turning details in forms. You could also go into detail in these events in our CDP here And then there's a segments overview and this is actually the cool part. There is two pieces of AI in these segments Let me show there's a Hey means clustering We are in the script tracking a lot of Events and then with the K-Means clustering algorithm, it looks like this It will automatically detect segments that are in The system so this is the discovery mechanism in our platform And you can then run multiple discovery So we can detect two or three or four groups and it will automatically Automatically detect them with this algorithm and this will give you then word clouds in this case. These are like I Randomly select one. Let me select another one. Just see what's happening here. This is about customers experiences This is about values users here. It's about clients specific lines. I see her and trainings and this is about the XP and like events so When you say, okay, this this looks like a very nice way to Lead our customers then you can transfer these two segments. So when you can do that You can see that there are these segments here when you've created these segments from that moment on every page visit will be Categorized and this is also like a part of an AI so every person that visits a page on the drop salt website will be run against these segments so that we can like try to Determine what kind of user you are. Are you an applicant? Are you if you were looking at jobs? You will probably Looking for a job, right? Now we can push a little bit Contact form get in touch we want to we want to talk with you for example But it gets more interesting because not only can we automatically detect based on these segments, but we can do Some manual rules as well and these manual rules make it really powerful You could say applicants from Belgium because we also geocode the IP address Let me add a rule here to illustrate that country you could do country or country or city You could say a people from Portland that are applicants. We might want to push them a separate form Separate one from the like the international application form and this way you can really tailor your web experience to the needs of the visitors these segments Overview are also pushed to Drupal and this is what the Drupal integration does. We created an open source this module It's the drop solid personalization module and it Works very nicely with a Drupal. You know me module And I'm now going to switch to the CMS side. Oh, this is a florista website, which you saw in the movie I've I'm logged in as an administrator and here you see the purple rain page What is there special here? You see here there are two buttons When I as an anonymous visitor open this page, there is only one button This is because I'm in this specific segment Of course, it's very hard if you want to test this functionality I need to show different behavior. So therefore we created a browser plug-in attention, let me refresh the page here I'm not We've created an extension here, which allows us to Switch to different segments so that we can see how the content would look for a different segment So now I'm in the mother's day segment And then you see this content shows up for the mother's day visitors people that came from the Instagram campaign They clicked on mother's day. They will be shown this button if they come from another segment or whatever They will see the more creative ideas they will get different content You always of course need to give it some fallback content because Google will index your site It will also need to see some things right How does it work in the Drupal backend? Here you see these are the buttons of course as an administrator you want to see all the content But when you edit this You can see that there is a field Here in the bottom, you know me segment selection Which is the Apache you know me segment and here you can select the segments that are from the CDP so it connects through the Repsolid module which actually just connects to Apache you know me and then fetches the segment so that you can select Which segment wants to see this content? I hope you can see this and understand this because this is really cool and then the Moutik part so We want these people to convert and converting for us means also getting their details And we want to see these things flowing to Moutik. So I have a Moutik install here Here you can see in the contact tab. You will see the context of Moutik Yesterday, we did some tests Wesley and I let's see he's still there and when a person interacts with the site There's also a tracking script. You will see that the interactions get Saved in like the tracking and the moment they convert We know it here and you can see the details of this person the things that they entered and See if I have a more complete user Okay You see I entered my deals here What else did I need to tell you I think? Personalization in Drupal PDP I Think that's the most important part. So here you see connection details also in the platform There are some settings because he also integrate with Google I think and Moutik You can use the tracking script from the real product platform But actually this is just some Yava script that we generate for you You could also write this yourself and this is no I Think this is it for the like the Demonstration I hope you understand this and I think now we can switch to do it on your machine like the workshop part of it Wesley do you think that's a good idea? Yes, yes, okay, so if you are ready to Do this on your machine you can follow along I've prepared some slides. I've also Done it and you can follow the steps along if you're not going to do it on your machine But I think you should try it because it's Fairly easy to do the only thing that you need is PHP and Composer. We were not going to set up database and everything We are using the Drupal Installation so it will run like like a charm The point is set up your Drupal and I've prepared all the code and the scripts on this gist So if you find this URL we can Find the gist. It's like a Script with all the stuff that we need to do If you if you're stuck at any moment just raise your hand and I'll come to you and help you out While you're typing that are there questions You know me Yes, so the question is We're looking at Maltic and you know me it doesn't look that Maltic requires you know me and that is absolutely correct So Maltic could also be used in a standalone way. It's a marketing automation tool. It's Long story short it sends emails If you're interested in more details about my route is also here. She knows everything about it She's a project lead so you know like everything about it, but a little More a little longer explanation is you can set up campaigns They get you can create forms you can set white paper downloads and all these kind of things. So It's an advanced marketing automation tool that is open source and up as you know me is a CDP which captures client data Which captures consents and saves it into an elastic search database So but you can combine them and have them work together. That's what we at Drupal Also focus on like like I have a digital experience platform that combines these tools seamlessly together Next question. Hi I Noticed when you were doing the Drupal portion you had multiple buttons for the different segments when those I Was curious about how those are rendered For someone who gets to the pages there's some job like is that HTML for all the buttons on the page? And then you just show the one or they rendered It's a good question. Yeah, so the question yeah What happens is we're only rendering the page for the specific user and It's gonna render service site So we also have a very based on the segments or the properties that you have as a user so this way we can also test these things for specific segments and Also, we also have a JavaScript snippet which also does this for front-end application So you could also do this a render the full HTML and then just toggle a visibility with JavaScript based on the segments That you're in so you can do both both ways But in the Drupal module that isn't on Drupal.org. It's just this place for the specific User that you see server side There's a follow-up question wasn't I was just going to say the JavaScript thing is for we use it for non Drupal sites is Is there a corresponding cache tag for Drupal that's specific? It's using the HTTP standard very very Okay, so we can use Drupal's caching system to cache all the different segments. Yes Yeah, there's one conflict with internal page cache, but for the rest everything with caching just works Awesome. Thank you More questions No more questions. Let's dive into it then So with this script the first step is to download Drupal. This unzips a Drupal with Database not a MySQL database, but The name On the tip of my tongue SQLite SQLite database and a run it on your machine then you will need to install these composer These Drupal modules or the Unomi module the Drup solid personalization module which builds on top of the Unomi module Mardic paragraph which will connect to Mardic and The asset injector which will allow you to inject the JavaScript or tracking on your website then with the script on the bottom you can start this Start you can start this Drupal site and it's the demo Unomi So this is the Drupal provided Unomi website which has content which has recipes and everything in there Or you can just run it locally If there's no hesitations or People yelling I'm going to go to the next one Please let me know if I'm going too fast You don't have to type this by the way in the gist all this code is there You can just copy paste it for people that are typing it Then in our Drupal we're going to Set things up and install required modules We're going to the modules overview page and install the uninstall the internal page cache module Where are you? So install uninstall internal page cache exactly I Cannot explain in detail. I haven't built the drop solid personalization module myself But I could give you more details about that if you're interested Let's let's let's connect at the end, right? I'm really interested in your question So there are based cash Then you need to enable the Drupal personalization module modic paragraph and asset injector module I'm going to fast Yeah, I see some people are following so I'm going to hold there a little bit Enabling them in Drupal looks like this You might know this cream then we're going to add a tracking scripts The CDP. Yes, Ruth has a question. Obviously Wesley will come to you good in in the This is the tracking script that passion only provides to Capture all the events on the front end so that we can start building a profile on the user We will need to put this in the asset injector asset injector is a module that allows you to add JavaScript in the header of your Drupal website and We will I put a script in the gist So take it just grab it there and put it in asset injector small detail asset injector doesn't allow a script tag so you need like Remove those and then it will surround it with script tags for you. It looks like this. Click on the add button enter the JavaScript and then We need another script because we're going to do it with UTM and we're going to go from the Instagram campaign We're going to go from the UTM campaign So therefore we also need UTM parameters in our CDP now CDP and this is actually a cool detail Allows you to from the front end add properties to a user object. It's not hard coded. So here in JavaScript in the front end we add UTM campaign as a property To our user profile You see change capture dot te utm campaign by doing this It will just add as property to user you can add whatever property you want to the user profile like this if you say okay, I want this person to have an object with things that I saw on the shop or Categories that I've filtered on our search terms that I looked for on the website You can just add them like that and then also in the segmentation People that have been looking for this kind of products in this segment people that have been looking for these kind of products in another segment and show them different things on the website It's really powerful, right? but so this script as you attempt campaign parameter to our customer profile and Changes the capture. So like that's it flow to Apache, you know coming along. There we go and Then we have our last JavaScript Which is the Matic tracking script because we're using multiple tools Matic also does some tracking for the page visits And these kind of things so Matic also has a tracking script. It's also in the gist We also create an asset for that It looks like this And you can fetch it on Matic Or in Matic you see here on the configuration tracking settings There is the tracking script which you can then use in your Drupal website in the asset injector I've also added it to the gist It should look like this in your Drupal. I should have Matic script the personalization script and the UTM script So, yeah, you can just copy all the scripts just repeating You just copy all the scripts from the gist and then make each of them and Then you're golden I guess Okay Then we need to configure Matic so that it will Link with Drupal. So in Drupal we want to select a form But we're not going to code it. We're not going to use iframes and stuff like that We just want a reference to the form. How are we going to do that? We enabled the Matic Paragraphs module In Matic we need to set up a noR2 key I've created a Matic for you so you can navigate to the URL on top here It's also in the gist and Create yourself some credentials This is the username and the password for this Matic or you can log into that create your own credentials if you're Following along the demo you need to do this. You can then go to the API credentials page Create a personal key and secret and Save them in your notes app or already in your Drupal settings form Then we're going to configure this in Drupal. These are the settings. So this is the URL You see it also in the gist. It looks like this in the Drupal Matic settings screen you can choose either basic or OAuth Why is this there? The normal Apache Unomi connector only uses basic OAuth. At drop solid We have our Apache Unomi's behind OAuth. So it's a different kind of security thing If for this demo, I were using Apache Unomi behind OAuth you select that one then you choose HTTPS Use the base URL Client ID in the secret that you just generated. You enter these into your Drupal Then you will see that you have successfully connected Drupal to Matic and you will be able to select Forms in your Drupal Looks like this Okay, and then we're going to configure you know me. So we're going to link you know me to Drupal These are the settings. This is the setting screen. I've also prepared You know me find ID and secret so that you can connect directly which saves you the hassle of setting it up yourself You could do it and in a next demo, we're going to prepare it with Docker images and everything But for now you can just use our cloud version. These are the credentials and Configuring it in Drupal looks like this This is a very similar. You have the Unomi connector Drop solid platform which uses OAuth or you can choose the basic one and then put on the Unomi host Unomi port and For drop solid you use a personalization integration settings client ID and secret if you use the basic house It would give you a user name and a password Yeah, pretty straightforward But it's easy When you save these fields it looks like this you have a success successfully connected to the Drupal platform After that, yeah, we're working with Drupal. Don't forget to clear the cache Okay Then we're going to place our modic form and only show it to a specific segment. So this is a personalization Working. How do we configure this in Drupal? We're going to the administration block page There we're going to click on the place block button You're going to click on the add custom block and there we're going to create a block with a download your Drupal certificate a wonderful picture And we're going to select a specific segment. So I've created a campaign for you in bar campaign for Drupal CompDX And you can select this segment when creating this button. It looks like this Click on place block on the content region or if you wanted to be higher in the page in the highlighted region in your demo website You click on the add custom block button and then here on the bottom of the block We can choose the inbound campaign for Drupal CompDX this Segment selection. This is the personalization at work It will only show this block for the segment that the user is in. This is like This is the magic. This is the source and then Getting it like seeing it working is when you serve one of the recipes and in the demo It's crema catalana and you will see that the form is not there And I would suggest you navigate through the website see some other pages And then when you open a recipe with the UDM campaign because you're coming from the Instagram ad And you see the you see the form then you can enter your details Then you will see in the Mautic instance with your contact details all the surfing behavior that you did the segment that you were Added to and then you can we could for example start mailing you with personalized preferences This is how you could do it So what did you what did you also see in the presentation? We created a browser plugin to test that it's also in the Google Extension store you can just find it there if you have questions about that hit me up We're more than happy to talk about them. We also use launchpad for local development, but We're going to move to maybe get pot or something else We also have a Apache you know me Google data studio plugin because I've showed it in the platform There were some Dashboards, but of course it's more interesting to have them in your dashboarding system So that's why we created the data studio Google data studio plugins so you can integrate this, you know me data into your custom reporting And we're done In the future we can there's much more kind of things that you can personalize on we have some clients that are experimenting with When in Belgium, we have a corona barometer. So when corona is high We want to show them different content when corona is low We want to show them different content because in a in a dense city and the corona barometer is high Maybe you want the people to go to parks outside of the city and when corona is low You want the people to go into the museums because there's not too much people And so these are cool personalization kind of things you could do that all in Drupal Of course you can do it in Drupal, but if it's automatically based on an external system and the segment People are added to the segment. You don't have to change the thing in Drupal And you will automatically change the content for the people Another alternative how there's many many many cool things that you can do with it Okay, I think this is the end of our presentation. So time for our closing notes right on time because we have only five more minutes I added the docker-compose files if you want to do Apache you know me with docker-compose or Mautic with docker-compose. You could check those out I will also share them and they will also be in the on the Drupal consite so you can Start playing with that locally if you want to really run them locally and That's it so This is the Drupal Top-solid open digital experience platform, and if you're interested in more details certainly Contact us Can you do this yourself? Well, yeah, we've just run around it If you're more interested in getting it to work on your It can work with whatever site you have so if you want your site to connect to the DrupSolid platform for the CDP and your own Mautic or you want to have your own Mautic with Drupal on our side or you want to run your own You know me with our AI all these combinations are possible. So we are really open Hit us up if you're interested in more details That's it I think We have four more minutes. So some questions. It's certainly not a not a problem Yes Yeah, I'm just I'm curious from a sort of a high-level big picture I worked in the public sector in Canada and we've got we need to follow pretty strict privacy and Disclosure information. So when you're using this kind of combination of tools And I know Europe has got very strict standards in this area as well Can you just talk a little bit about some of the strategies you use or what points do you engage people to let them know in terms of their tracking and How to consent? Yeah, good question. So A passion only has on their website that it's great with a GDPR like in Built-in. So there is also an opt-in mechanism and opt-in Let's say field or or thing in a passion only and it's also Following European regulations so opt-in expires. So that's that's for that part, of course at Drupal We also have the EU EU cookie compliance module which also follows you regulations at Drupal it We use that one a lot. We also contributed to it. So I think that's always a good idea to be in the front end compliant and You could use that one just for the consent as well The only difference there is if you have multiple sites with the EU cookie compliance module You will have multiple cookies that you need to click through because there are different domains if you use the Consent centrally in the user profile, then you know it in the CDP. So you know it across the multiple domains. That's like multiple strategies to tackle that In the CDP It's saved data on the customer so We also have some clients that are let's say GDPR sensitive And they run their own CDP on in the data center They don't want this customer data to be in the cloud and then our AI system does the discovery and Segmentation in the cloud that we connect their CDP in their data center So if it's really like sensitive for your customer like government, you could run the CDP on your systems And then it's in-house and Formatic it's the same. It's like Drupal. You can run it in the cloud, but you could also run it yourself. So I think that's Let's answer that question So I'm gonna repeat the question. Can we compare Matic with Pardo? I Personally have no experience with Pardo. I've seen it being compared in some Like CDP and marketing automation comparisons. I think maybe that's something that Ruth can can elaborate on a little more She knows more than me about this so But also if you're like maybe we can go into detail after the session. I think we have one more minute So I have some things that I know about it, but yeah Yeah Let's conclude here then thank you for attending the session and have a enjoy your keynote and the rest of the conference. Thank you


That transition from high school to college is just very scary. Funds for education are not really easy to come by these days. Would I be able to charcoal being a parent of five children and college? I hadn't used math concepts in years other than to add and subtract. I have some big goals and one of those goals was to come back and be strong in STEM subjects such as math. Our students come to us from all countries of the world, all different ages, all different employment backgrounds, all different sets of goals, and to put them through a single pipeline in terms of assessing their skills, it just did not feel responsive to the culture of our community. Frankly, it didn't feel very humane. There was good research coming out that said that the placement processes that were commonly accepted didn't really work very well. It's pretty clear that if you can place students higher into college level courses initially, they spend less time in remediation, they're more likely to have better momentum, they feel better about their first experiences. The costs of misplacement are huge. Misplacement impacts students emotionally. Students want to move to and through a degree and to a living wage quickly. We just kind of completely re-envisioned the college placement process at Highline on a very comprehensive scale. The way we do placement at Highline has shifted from a transactional approach to one that is educational and participatory for students. With students at the center, we see placement as a start of the educational process for students. They're coming here on our campus to learn and that shouldn't start the minute that they get into a classroom. It starts with placement. Hi, welcome. How are you? First of all, we really try to create a welcoming environment. Here at Highline, we have multiple measures, so students can place into English classes via their high school transcripts, GED scores, their smarter balance. If they've taken it at a different college, their compass tests or any other placement tests, they can bring them to Highline as well. We know, at least at Highline, that if students brush up, about half of them place higher than they would if they didn't brush up. We're making it really clear to students about, here's what happens if you get into a class that is way too easy for you or is way too difficult for you. Often we find that students are more under-placed than they are over-placed. A couple of the changes that have happened in placement at Highline over the past few years is introduction of multiple measures, using high school transcripts replacement, GED transcripts replacement, and having the placement and testing center be the main place that all of that assessment is done. When we moved to more multiple measures like transcript-based placement, like the GED placement, and we're moving to direct and self-placement, the students who are most impacted by that in a positive way are students of color. The issue of social justice is really central to this college. I would argue it's embedded in the community college mission. Given the diversity of the community that we serve, we're starting to have a conversation about intentionally dismantling structures that have increased disparity or have decreased equity. Can we unpack that and try to look at it through a different lens? Working with the placement center and going through the STEM subjects that I'm enrolled in, those courses have given me new insight, new confidence, and a direction of where I want to go professionally in my career. The placement center helped me with both English and math. It was actually more than just advising. They really sat down with me and really did the work with me, the math, anything I needed. They helped me through it. My first year of credit courses worked really well for me, and I'm doing outstanding. I feel very confident. I just started a job into the field that I'm going into, and you know, it's a blessing.


with a wonderful study for two voices in order to train the independence of the left hand especially. So this was the era before spore, without a tinderst. That means full stable thumb and a flexible left hand thumb. Now is in second position. Now comes third position only for fingers. First and again second.


Going on everyone, whoa. Sam here with late in sports cards we're up in 23 tops archives baseball, 10 box break, number six picker team style, read off the list of our names and our teams, got Austin F. White Sox, Brett W. Braves, Christopher R. Reds, Ed B. Philly's Astros, Furhan A. Tigers, George S. with the Guardians, George M. Rangers, Henry C. Blue Jays, Howe W. with the Angels, E&T Pirates, Pickham C. Royals Mariners, Jeff M. Orioles-Yanks, Jerry B. Metz, Joshua S. Cardinals, Justin P. Marlins-Rays, Kevin B. with the Athletics, Lance M. Giants, Lee-Way H. Brewer's, Mark S. Dodgers, Nate S. Rockies, Noah H. Cubs, Roy D. Twins, Starbuck B. Nationals, Ty W. Padres, Vaughn with the Debacks and the Red Sox. So good luck here, everybody. Let's do it again, 13 to go on Sterling. All teams are marked down. 13 to go, all are marked down, breaking next. All, I mean, everything is marked down today. All PYTs today, outside of one break from last night. And we've got, what was I gonna say as well, everything on sale. So that's what I was trying to say, I don't know. Okay, why is this blurry, bro? Come on, now. Three glasses, Dylan's gonna wear those. Dylan's wearing the 3D glasses today, everybody. WDillon for that. What's up, Big W? What's up? Big W. Big W, Dylan, for wearing the glasses. And everything is on sale, three Sterling breaks, so a full case of Sterling with three in the form of three four boxers. And then we've got one full case of certified in four boxers as well, four four boxers, that being, of course, a 16 box case. And then we've got five origin breaks, one from last night, and then two full cases worth of origins in terms of PYTs. You're getting a little chilly, everybody. Freezing. Stand outside in between the breaks, warm yourself up, and then come back in. There you go. That's how it'll do it. I know, Mark, it was not fun, dude. It was never fun. It was at the bar too, and there was a Browns fan there. Oh, good. But he was cool, he ended up buying us a shot. That's pretty cool to be honest. He was like, all right, come on, let's go take a shot. I'm like, I need it, man. I need it. Except for the logs. I need it after watching that monstrosity. 23 to seven, we're up. 23 to seven. Yeah, that's not good, man. I thought we pulled one. We pulled one, Jason. Yeah, they did. What was that? Saturday night, I think we pulled one. We pulled the Bartolo Auto.  So funny. All right, good luck here, everybody. Let's do it. Juan Soto inside baseball. Bangles fans are scared. I don't know, after watching that, I don't know if they're very scared, to be honest with you, though. Mark, unfortunately. Unfortunately, so. Corbin, Carol, Rookie, Bleacher, Reachers, Willie Maze for the Giants. O'Neill, Cruz. And so, and base. Red of Mike Trout. Very nice, the 50. Mike Trout, red color match for the Angels. Very cool. You can just do like 50s on under again. Gotcha. That is.  Speaking of, jeez. There we go, for the Mets. Bartolo, Cologne. Let's go, dude. Home run auto, let's go, baby. Hell yeah. All right, well, then take long for us to pull that one. So, that'll work. That'll work just fine. That's funny.  Love it. Love it, love it, love it. That was just for you right there, Jase. Let's go, Jase. Brian Rocky up. Nice one there, 2.99. Congrats on that one. Guardians, that was insane. That timing on that was impeccable, bro. Inside Baseball of Aaron Judge. Timing on that was absolutely impeccable. Matt Waller, rookie auto, go to the twins. Nice one there, Minnesota. Congrats twins on the Archive Zota. Very nice, very nice. Roberto Clemente, JD Martinez, Carlton Fisk on Soto, Baby Boomers of Gabriel Moreno. Base and base, Vladio Jr., Vladio Jr. Base. Joseph, the brew crew and the angels in 25. Thank you, buddy. Appreciate that one for sure. Bless you. 11 to go on these first Sterling. 1, 2, 3, 4, 5, 6, 7, 8, 9, 10. 11 to go on the first Sterling. Right on to the second box now. I think we pulled that. I know, that's crazy. Right off the rip. First auto we pulled out of this. What are we doing, man? Jar jar. Oh, god. Another jar jar bee picture. Good lord. Just keep it moving here, everybody. Red Mini Diamonds, Francisco Lindor to 50. The NT checklist is out already. Is it really? Yeah. What do we got? There is a Jason Tatum, Ben Carrow, dual auto. That's this one. I'm going to need that. That's so sick. That's so sick. They'll get ready to pay for it, though. Randy Johnson. Yeah. That's awesome. That's dope. Ben Carrow and Penny Hardaway. That's cool. That's dope. Manté, base, base. Zet, net, who? Lewis Hawks. What's up? They got the St. Louis Hawks. Oh, yeah. Edward Julian, nice one there for the twins. Congrats on that. Minnesota, again, on the rookie auto. Who is it, Pettit? Yeah, and Lenny Wilkins. That's cool. That's dope. A couple of Hawks legends right there. Hawks only championship, I think it was like 56. Oh, really? When they were St. Louis? When they were St. Louis, yeah. Pettit and probably a couple of the grades right there. Jesus. Jesus. Where are you finding these, Jase? You're at Rez Rookie. There's Catel Marte to 199. Congrats on that, D-Backs. Mark McGuire. OK, that makes sense. I was going to say it. George Kirby. Star's meme pages, there you go. Jesse Orozco, nice one there. Congrats to the Mets. Very cool. Jesse Orozco on the archive signature. Vladik Jr. inside baseball. Yeah, I do want to see that, Jase. Mariano, Austin Riley, Corbin Carroll Rookie, 83D, Baby Boomers, Benny Pascantina, Adley, and base. All right, box two now in memory. Going to get on to box three here, everybody. Austin T with the Braves in 26. Thank you, buddy. 26 now, I believe, under 20. 25 still at 11 to go. 11 to go on 25. Sterling, number 25. That is a four-boxer. Go, 11 to go, everybody. 3D glasses for Dylan. Dylan collects those, actually. Got PC, 3D glasses. He deals in the seal of 3D glasses from archives. He's sealed 3D glasses from a good old archives. Good Lord. This guy out of here, man. All right, Ben, Jase, yeah, I'll take a look at it in a minute. I want to see that. Something new in NT? I think it's probably going to mimic the, I don't think they had it last year, but it's going to mimic the Field Pass in NT. You know how they have like the full, the card is the full picture with gold ink, generally. When you see it, you'll know it. They have it in football. It's called the Field Pass in football. And they have it in the NT baseball as well. Oh, that's what it's going to be right there. That'll be pretty sweet, actually. They're all rookie for the most part. Or their vets in there, too. There's a Larry Bird. That's cool. AI. That's cool. That's cool. Curry, Tatum, Yolkich, Edwards, Harden, Luka. Yeah, that's pretty. That's a pretty deep checklist. Bankero has one. I'm down with that. Yeah, that's kind of nasty. NT seems kind of loaded. Yeah, oh, NT's going to be loaded. For sure. La Trelle, Strewwell, San Casel, Kevin Garnett, Triple. That's dope. I'm down with that. Jesus. Who else is in the Triple checklist? Imagine like the Rit like Palo. There actually is not a Palo. Really? No Palo in the Rit and the Triple. The rookie-wise Chet, J-Dubb, and Giddy. That makes sense. It's kind of fire. Buster Posey. They're kind of random. Is there any Tre? Is there any Tre autos at all? Greg Maddox, Hilltoffers. He does not have a Triple. That doesn't surprise me, does not have a Triple, because we're going to put him with Deandre Hunter. It's kind of a Triple. Counted Mario. Sick, dude. Let's see. He should have waddles on the thing. Yeah, I'd imagine, right? Yeah, he has a logo, man. Ooh, nice. Yogi Bear Green to 99. Nice one there. Congrats, Yanks. Yogi, better. Chili Davis for the Giants. Let's go, man. Nice one there, San Fran. Chili Davis on the auto. No Tre. That's kind of weird. It's year to year, he'll be in the stuff or not. Really? OK. Show hey. All the Jersey stuff he has. Yeah, that doesn't surprise me. O'Naylor, Bryson Stott to 199 on the foil. Nice one there. Congrats to the Phillies. Corbin Rookie. Thomas, Yon Munkata. Racky O'Rookie. Baby Boomers of Michael Harris. Vinny Pascantino, Baby Boomers' foil auto. Nice one, Royals. One last teamstaking. Congrats, PC. Very nice, very nice. Again, 11 to go on the next one, everybody. 11 to go on Stoiling. 11 to go on Sterling. First Sterling break of the deck. Three of those, 25, 26, and 27 all coming out of the same case. 3D glasses, there we go. Origins all marked down, certifies all marked down, and Sterling is all marked down as well. We did the heist prep last night. So you and Buffalo? Yeah, so it's all ready to go. Let's go. I've never done a four-person Kaio heist. I don't know how it's going to work. Who's going to be there for us? J.P. Oh, really? OK. Do a full heist. All right, do you want to do that tonight? Yeah, if not tonight, then tomorrow. Because I think I'm going to be there tonight. Oh, I'm working tomorrow, so tomorrow night, yeah. I mean, where it comes to worst, we can always just save it for Thursday or something. Or if you want to do it, we can always just do it again. You know what I mean? If you want to do it with somebody else tomorrow night, you can always do it again. 20 minutes to set up. I'll help you with the set ups and stuff. I think it's going to be fun, though. Yeah, it's going to be awesome. I know, I did a, the first time I did Kaio was just me and my other buddy. Oh, really?  We just sat in person.  So he just set it up in his TV and we just tried to cry in the ice, dude. You remember doing it? Yeah, yeah, I remember how to do it for the most part because it took us like a billion tries because it's so annoying.  And then it got it down, like, to the, to the T at this point. We used to do it in, like, under 10 minutes. Yeah, we do it really fast. Sex goes. Ha ha. Demons at the Kaio Heights. Got to. Evidently. Walk out like 2M's. Hell yeah. J-Rod. Bryce Harper inside baseball. Hey, thanks for coming to member, Rob. Let's go, Rob. What up, Rob? What up, what up? As always, Mr. Rob in Minnesota. One of our resident Angels fans. Poor guy. Number crunchers, Jeff McNeil. Nice one there. Congrats on that one. Aaron Judge.  I know, I just said, I know. I was going to say, maybe it renewed. I think it renewed. Not an Angels fan of Mike Trout fan. Fair, fair, fair, fair, fair. Our resident's Mike Trout fan, so not as poor guy. That is Devin White. Nice one there for the Blue Jays. Congrats, Toronto. Mr. Acuña. Tom Glavin, Edward Julien. Wonder how long's it been today? Jags lose. Riley Greene. Nice one there, rookie. That's tough. It's just downhill. That's tough. Jags go long out. What did the Celtics play last night? No, they play tonight. They play tonight? Thank God. That is Boba Shatt to 1.99. Who are they playing? Michael Harris. Oh, then Hammer and Nick Money-London. Trishon Kosses, rookie auto. Nice one there. Congrats for the Red Sox. There you go, Red Sox. What'd you say? That's just funny. Yeah, it's Celtics Money-London. No, it is Celtics Money-London. Jackie Robinson. I don't think, even if it was free money on there, I could ever see myself betting on the Knicks. On the Knicks, I can't either. I can't do it, dude. I just can't do it.  They are. Leia, I will always tell everybody, outside of the AFC North teams, my most hated teams are the Knicks and the Metz. The Metz, yeah, I feel that. I hate, like, if the Celtics and Knicks played in the Eastern Conference, I'm Celtics all the way. If the Red Sox played the Metz in the World Series, rooting for the Red Sox. That's insane. Yep. That's crazy. That's how much I despise those franchises. There's 3D glasses. No offense to JP, the Islanders are up there as well. The Islanders, yeah. I would root for the Bruins over the Islanders. Anything. New York, I'm not affected by any of your routines as well. I just, God, dude, it was rough, rough. Not a good game. Not a good game. I wasn't, but I'm not sitting here surprised either. It's just stuff I'm used to at this point. Start out so high.   It's just mentally, like, I should get compensated for it. Yeah, the Steelers are like the opposite of you guys. I know. They always lose the game. They always lose it even if they find out the way in some way. Yeah. And you guys blow out teams, I don't get it. Yeah, and then let them slowly come back. And slowly freak them out. Well, the pick six, that was just the freak play.  The deflected pick six. Like, what are we doing now? What are we doing now? Like that, you can't really help. Stuff like that is just, like I said, freak plays. But not scoring, not getting, like, and then I was sitting there and I was like, I was like, watch, here's exactly what's going to happen. We are going to get the ball back with the one-point lead. And we're going to go three and out. And we're going to kill, like, 50 seconds. And then they're going to get the ball back. And they're going to run it down the field.  And they're going to kick a field ball on exactly what happened. We have no, we had no clock management on that last drive. Yeah, that was not.  Then the penalties and stuff, too. And, like, just not a good fourth quarter game. That's, dude, not a pair of horrible fourth quarter. Yeah. You got to give them credit for the last couple of weeks, though. I mean, we eviscerated a couple of NFC playoff teams, destroyed the Lions, destroyed the Seahawks. They destroyed the Lions, yeah. We had won five straight up until this week. That's Bleacher Reachers, Aaron Judge. And there were some quality wins. We beat the Browns early. We beat the Texans who are good now early on. We beat the Bengals in Sinsi. We beat the Browns in Cleveland. Yeah, that's true. So, I mean, we have quality wins this year.  There's 250. Josh Bell, nice one there. Brian Wilson, there we go. The beard, nice one. Congrats again, Giants. Love it. So we have Chili Davis, and we had Brian Wilson in this. Well, we hit the Murakami. Masanori Murakami. No, me too. I hate watching the Browns win. I love watching the Bengals lose, though. That was freaking awesome yesterday. God, I love that. Spencer Strider, 299. Four of the Braves. Two Dakota bad. Oh, my gosh. Go back to bed, please. Aaron Judge. Come on, Jake. You need to go back to bed, Jake. What are you doing? Do you know my friend Bofa? I met him on Fall Guys. I don't even say Fall Guys. Tim Kirkschen, nice. That'll be a ran-to-all. Congrats on that. I mean, the Ravens are bad. Congrats. Ran-to-all at the end. Tim Kirkschen auto. Very cool. Hit one of those in the last case we ripped. Keep the eye out for the old inverted ones. No, Rob, I think that's just the design of the old Alvarez baby boomer. Looks like it's an auto on there. These cards that look like they have an auto. That's what it says. Yeah. No, yeah, that's like a fex simile. Yeah, whatever those. I forget. I don't know what year it is, but the horizontal ones is just printed on. Buck stink too, dude. Yeah, the longer you play the tighter. Josh T, pick up the Cowboys in both two certifiers and Origins. Rocky's gone in 25. So we're down to 10 to go in 25 now. 10 to go in 25. Drop you guys a link to that really quick. 10 to go. End number 25. Again, everybody, no group breaks tonight. No group breaks going on tonight. Only breaks this morning. You'll have to wait until tomorrow if you want to get back into group breaks. So not I still stink. Oh, they beat the Titans with a rookie quarterback. Oh. Yeah, Titans looks like garbage. Titans do not look good. Well, they're bad, dude. They're three and seven. I think they are three and six. They're not good. We have a meeting. We have a meeting tonight at an in-store meeting. I'm close to golden. Oh, yeah? Jen, baby. Here we go. Three more days. Still golden at auction, Jen. That's cold. I've already got my eye on a bunch. I've already bid on a couple of cards. Here we go. And they only watch around some of them. But that'll change once extended bidding starts then. Oh, yeah. I bid you off for no reason. Thanks, guy. Appreciate it very much. On to the next one here. Everybody good luck, good luck, good luck. Jose El Tuve. Space, space. Will Smith, blue 225. Nice one for the Dodgers. Kings of Swing. Ted Williams, Teddy Ball games. Grats on that, Red Sox. I like those Kings of Swing and the Hill Toppers. Those are pretty sweet. Timmy, morning. Timmy, what's up? How we doing, buddy? Good morning, good morning. Brandon Inge, there we go for the Tigers. So cool, man. This is like a set I would try to get all the random autos in. Yvonne Herrera, 275. Nice one there for the Cardinals. Kind of get that board to a little. Yeah. I got to get that Brian Wilson to and Chilly Davis. Those are so clean. Corbin Carroll. Mickey Mouse Giants. Yeah, that was a Mickey Mouse man. That's God. That was such a Mickey Mouse one. Prince Fielder to 199. Nice one there. Of course I played that in fantasy.  Did you play this week in the Money League? My sister's boyfriend was in the last place. Cal Ripken Jr. and Eddie Merida, 25. Nice one there for the Orioles. Four ball, some more. TJ Hawkinson.  That's what we need for a drop to 200 on both of his head. I get it. He had Dak and he had. He had Dak too, but like 40 something. He had like every guy in his lineup had like 20 points or more. Jeremy Pena. He never really smoked on that bow for fact this week, dude. Smoking on that bow for fact. Nice. Masataka Yoshida to 25. Going to the Red Sox. There you go, boss. I think that's Vaughn. If I'm not mistaken, yes it is. Vaughn, let's go, buddy. We'll get that into a mag for you, my friend. Very nice. Steven W with the Cubs, Blue Jays, and Red Sox in 25. Nathan P with the Nationals in 25. Tim with the Falcons in 20. And Joshua with the Guardians in 25. I believe we are now down to just five left in 25. We have the Stroze Dodgers, Marlins, Padres, Cardinals. Five to go and Sterling number 25, everybody. And that's Sterling number 25. Very nice. You got dropped. How many points did he put up? Not a lot. I think he put up sub 100 too.  Like almost like 100. Jeez, dude. He got, he got trashed, dude. It was kind of funny how bad he got whopped. Are you making sure to rub that in? Oh yeah, make sure of that. You know he got destroyed in fantasy this week. By Mr. Moons. Yeah, but I know by phoning it in forest over there. Team Moons with who wins on the season. Team Lester. Team Lester, man. Team Mo. I want to see the finals. For his, I know I want to see it too.  I'm saying you got beat by 80 or more. Of course, 199. I know. Yeah, Brandon cooks with 32 points. That's never going to happen. I know. Yeah, so if I had 110. Look out, beat by 90 basically. No, I got, well, I got beat by 88. Yeah, basically. He's going to be so pissed about that too. It's like the one week. Mr. Moons, dude. That's nine beaten three right there. What is that? Number nine is number three. I know. But then everybody else who needed to lose is going to win. So like the one and two seeds are both going to win. That's courtesans shiz. And of course, I got beaten by everybody's pie with me too. That's true. Who'd you play? Lane got smoked by Lane. No, I'm playing Jay. Forget who, Lane. No, Lane's playing Rich, I think. I think I beat Rich. Actually, no, if he scores digs and Josh Allen, yeah, it's over. Yeah, what's the score right now? I'm up by four points with Josh Allen and digs. I don't know about that one. T-Law, two points. Yeah, T-Law's kind of stunk. He threw that pick six too. He's been kind of terrible. They've been good. The Jags have been winning, so that's all that matters. That's all that matters, yeah, I agree. I mean, until yesterday, there were winners of, I think they won five straight or something. Yeah, I think so. Thank you, Timmy. Yeah, not fun, man. Yeah, that's probably a good idea. All right, here we go. Whitey Ford, Alex Bregman inverted. Nice one there for the Astros on the short print. Hiltopper Sayung, Machado and Roberto Clementi. Now D-Train for the Marlins. Hell yeah, man. Dantro Willis. Here we go. Oh, that's such a good picture too. I love it. Gotta go sideways hat for a minute then. D-Train sideways hat for the rest of this box. That's so dope. Oh, that's so cool, dude. That's so cool. Jeremy Pena foiled 199 for the Astros. Mark McGuire. Oh, he's a broadcaster now? Yeah. I didn't even know that. I think he's a radio guy or a TV guy. Yeah, it says Apple TV Plus. Yeah. That's pretty cool. That is really cool. Got the D-Train jersey. Yeah. It really is a great set to rip. Can't Herbeck, nice one there for the twins. You just get cool names in it, which I really like. They did a really cool job with the checklist this year too. This is something I'd rip a case of myself if I had the funds for it. That's Vladimir Grosy. You're just to chase the autos and short prints and stuff. Yeah, I feel that. It's like ripping heritage to some degree. And everything is on card? Yeah. No, everything is on card, exactly. I haven't seen a redemption yet. Again, I've ripped most of the cases of this so far. I've ripped, I think, four of the six or five of the six. Nick Prada. But this is just a fun one to go after the stuff in. It's just there's such cool stuff in this checklist. Yeah, I agree. In this set. It's so good. Five to go, everybody. Astros. Dodgers. Marlins. Padres. And cardinals. All on sale as well, everybody. All on sale. Five to go. Well, not necessarily all on sale. The Marlins are $15 and the Astros are $19. So they're staying around the same price there. 3D glasses. Dylan's PC there. Going after all the glasses. Hydra 3D glasses, everybody. He's got one of more glasses. He'll start scooping them all up. I already tossed my borough cards by breakfast. They got really hot and they needed a humbling game. They needed a loss like that to send them back down to earth again. Plus no Higgins, so I mean. Higgins and Chase were banged up. Chase was banged up. Boyd had a couple of bad drops, so. The loss makes sense in retrospect if you really think about it. Like week 11. I don't get how it flew that fast. It flew by. No, it really did, Peter. It really did, man. Stroud's awesome. He's so good. So good. Tim T with the Panthers and Falcons in 21. Certified. Thank you, buddy. Appreciate that, Tim. Tilva. Ornish to 15. Jordan Walker. Nice one there. Congrats on that. Cardinals on the rookie. Jordan Walker. Lou Brock, leading Looters. You're right, Chey. The Marcos packs for no joke, dude. Oh, man, dude. They hurt the leg. I mean, look at the tip of my thumbs, man. You can't really see it, but they're like white, dude. Oh, chill. Jason Kendall for the Pirates.  Another throwback hit. Let's go. The old Pirates. He even used the gray with the black pinstripes. Good lord. Nice one there. Congrats, Pirates. Love it. So cool, man. Bryce Harper. Ozzy Elbis.  I mean, he didn't look great either. It's not like... Those two picks were not good. He's got to wear that a little bit, too. Zach Ranky to 199. There you go. Royals. Michael Harris. Edward Julian. About to hop on the Strow Trance. What I'm saying, man. Ted Simmons. Gold 2 at 50. On the auto for the Cardinals. Congrats. Cardinals in a really good box with this and the Walker. Congrats on that. I know what you mean, Chey. It's not a bad idea. Jackie Robinson. Where is he at? I want to look at the rest of their schedule. Because, I mean, they're... The Texans are getting up there. Yeah, they're one game behind Jacksonville. And the Cardinals next. Baby Boomers of Matt McLean. That's a free dog. Then they play the Jags. That'll actually be a pretty good game. That should be a prime time in Locates. That should be flexed into... That should be flexed into a Sunday night. Yeah, I agree. Get everybody five to go on Sterling. Five to go. Five to go. Five to go. All right, keep it moving. 3D glasses for Dylan, as always. Yeah, a lot of Chargers game is pretty solid, for sure. I thought they did too, Ken, believe me. I thought they did too. But like I say, I am never... I legitimately never have faith in the Ravens until the clock hits you. I really don't. Because I've just lived too many games like that in my life at this point. I've lived way too many of those... Those quality of games right there. Yeah, they're up 31 to 3 at one point, I think. They're up by a lot. She's someone who won 5.5 million on Hard Rock last night? Yeah. That's insane. I would never put $100 on this. Texans to beat the Bengals. Texans, Bengals, Overpoint total access. Yeah, which hit. Devin Singletary to score a touchdown. Yeah, which worked. Devin Singletary to go over 51.5. That won 5.5 million on a $100 bet. No, he put $500,000. Oh, oh, oh. And I was saying, I wouldn't even put $100 on this, bro. That's wild. For an ACL? Well, Humphrey got injured, but he... I think it was an ankle injury. I don't think they lost anybody to an ACL that I know of, at least. Okay, unless I didn't hear about it. Number of crunchers, Freddie Freeman. Is it Bengals versus Oakland? Because I chose... Well, Singletary was a good bet because there was no Pierce. True, but... Pierce was out. That's a full 500 grand on that. That's a lot of money. That's insane. That's a lot of money.  Oh, yeah. Hunter Pence for the Giants. Nice one there. Congrats on that, Giants. Another Hunter Pence order. Green Bleacher Reachers to 99. Aaron Judge. Really? They're saying Humphrey did? Jesus, that's not good. Shohei Otani and Adam Wainwright. Marlon Humphrey? Yeah. Really? Stroudest, second, leaper, passing out. Who's first? I guess who first is? Tua? Could still be Tua.  Cleveland Carroll. Up there. I don't know. It's going to be somebody weird, I bet. Yeah. I'm trying to think. Green Josh Smith does 99. I'm trying to think. Who had a string of just a ton of passing yards? Camerons that match. Yeah. To the other team, maybe. Yeah, to the other team, I'm down with that. God, what a bomb. It's your guy, dude. It's embarrassing. It's your boy. I feel so bad for him in the post-game. I know. I love you too. Nick Prado, Baby Boomers Auto. Nice one there for the... Royals. J-Rod inside baseball. Yeah, it could be Hurts. It could be Hurts, yeah. A.J. Brown doing crazy. Yeah. Sam Howell, wow. That's... Really? Yeah, no, actually... I kind of believe that, yeah. I mean, he's been the top fan... Like, he's been, like, one or two fantasy quarterbacks a few weeks in a row now. He's always down. He has to throw the ball so much. Yeah. He's always got a... And they don't have a great run game. Like, Gibson and Robinson are okay. They're not great. That's pretty impressive for Howell. Good for him, man. I'm down with that, yeah. Mark, picking up an archives box. Love it, Mark.  Tim T with the Lions in number 20. So thank you all there. Again, five to go still here on number 25. So I'm paced for the most drop-backs in NFL history. Wow. Five to go on. Sterling number 25. Again, teams are all marked down in that one as well. So, certifies moving a little bit as well, everybody. Thanks for that. Slips and Eagles jersey on new. It would not be the team I would pick if I were to jump... Yeah, please, God, no. Ship on the Ravens. I'd just go to somebody like...  Doesn't cause a lot of problems, like the Cardinals. Yeah. Kind of an irrelevant team, no offense, Cardinals fans. I'm on route for Josh Dobbs. Yeah, man. I'm on Josh Dobbs. Truth or... Josh Dobbs. Truth or... Yeah, James, 3D glasses. Hell yeah. Almost has the most picks. Yeah, he does throw a lot of interceptions. Howl? Howl, yeah. I mean, he just throws the ball a lot. Oh, he does. He's got good weapons there. He's got very good weapons there. He's got McLaurin. He's got Dotson. He's got Samuel. He's got Neely Brown. Yeah, Samuel. A lot of money on him. B-Rob and Gibson. Yeah. I mean, I'll take that team over if that's anything. We have 0. We don't have O-Liner secondary. No, that's true. Cause Howl will be the starter. He should be the starter next year. I don't see why they would move on. Kirk still second the league in touchdowns. Yeah, that doesn't shock me. That's dope. See, he had his first couple of games. That's who my guess for passing yards was going to be. Kirk, Jettas, yeah. Because of how good Jettas was. And he threw like 4 or 500 yards in the first two games of the year. Yeah, it's also Jettas comes back this week. Yeah, they're good, man. Josh Dobbs is playing good football there. I mean, 2-0 since he's gotten there, man. He's legit. He's awesome. His mobility is what makes him legit. Yeah, and he's just such a good football mind. Like he'll end up being, if he doesn't go to NASA, he'll end up being either a GM or a head coach, or he'll end up doing something in coaching, or in, because he's such a smart guy. The Pastronaut, I love it. Panther's got rid of everything, man. Yeah, they really did sell everything. They didn't get a great return for C&C. Looking back at it now, of course. Yeah, I saw that video. He just found a locker room. Someone had to guide him to go to the locker room. The last week was really impressive, because he didn't know... Like names, yeah. Yeah, exactly. No, he has a good sleeper to chase his rookies for. I wish, Joey. That's not happening, man. It's not happening. We don't need Patriots fans to be happy again. Let them suffer. Two and eight, man. God, it's awesome to watch. It's terrible, man. Because it's not even like this year, it's not even like they're annoyingly going to like, whoa, maybe sneak into the playoffs, like they are done. It is not happening. They are done, man. It's not happening, man. There's no hope. That is Clemens for the Blue Jays, 25. No, their season is, yeah. I mean, even you could admit it's over, staying unusual. It's been over. Since they were like two and five, it's been over. Yeah. There was like a little hope in the beginning, and then it just went, yeah. Well, there was a little hope in the beginning with Rogers going down. Not that anybody was rooting for that, but once that was the reality in week one, it was like, oh, maybe the Patriots can sneak in now. Yeah, I know. James, I don't, you can put him in and he'll still throw like two picks. Tyler Stevenson, nice one there for the Reds. They both suck. Zappy time, yeah. Brandon Woodruff, Teal Minidiamonds to 75. Cam, you made the trash list this week, by the way. Ha, I forgot about that. Cam made the trash list this week. Let's go, Cam. A couple of first-time names on there. Corbin Carroll, Zach. Gar. Quicks, making the trash list as well. Yeah, Quicks, I've seen that. Is there still the notes up there? Cam said what? Did you not know? Yeah, you made the trash list this week, Cam. Hunter Brown to 199. Why is there song lyrics? Oh, he thought it was funny. Yeah, yeah, you made the trash list last night. I was looking at it this morning. You were on there, you're like six or seven. I was, dude. Yeah, you have to go watch the reveal for sure. That is a green Jason Worth auto for the Phillies to 99. Very cool. Where's Steve Novus? Shane's at one, right? Shane at one is wild. Gunnar Henderson. I wonder what he's been doing recently. He must have been from the Fortnite day. Oh, yeah. When they played together. Hank Aaron, Bleacher Reacher's gold to 50. Cool one there for the Braves. Yeah, very strong showing for breaking in. For sure, man. Take a top seven. Yeah. Masataka Yoshida. Although Sam not being on it kind of worries me. There's no employees, man. Yeah, still. There's so many people that want to be on the trash list that we have to make one for employees and for like chat and customers if we wanted to make a legit one. All right. Let me do this random for the Tim Kirchen auto. We got all the names in here. Or all the teams in here, I should say. Over here, we are going to roll the dice. Whatever team is on top after six times, they're going to get the Tim Kirchen auto. One, two, three, four, five, and six. Going to the White Sox. White Sox. Going to get the Tim Kirchen auto. Congrats on that Chicago. Quick recap here of our numbered in our mag hits as well. You can magnet Yoshida once we're done as well. Gotcha, yeah. We'll magnet Yoshida. To 50, Hank Aaron. To 29, or to 25, excuse me. Cal Ripken, Eddie Murray, Josh Bell, Lindor, Mike Trout to 15, Jordan Walker. Got autos of Jesse Orozco, Chilly Davis, Edward Julian, Brian Wilson, Brandon Inge, Jason Kendall, Dontrell Willis, Nick Prado, Tyler Stevenson, Hunter Pence, Devin White, Bartolo Cologne, Kent Herbeck, Tristan Kossus, Vinny Pasconcino, Matt Walner, Jason Worth, Ted Simmons, and Masataka Yoshida to 25. That'll do it for the break, everybody. Thanks again for the fill up next. They're laying. Let's fill it up.


Welcome to the new FCC Online Navigation Tutorial where we'll take you on a short tour of the FCC Online and integrated experience. In this tutorial, we'll show you important information available on the dashboard and how sections of the FCC are arranged within the navigation bar. We'll also take you on a quick tour of the search tool. After you log in to the FCC Online, you will be presented with a dashboard, which is the landing page for all users. The dashboard allows workspace personalization and it presents useful information such as two banners indicating the currently effective FCC publication and the FCC forum currently open for commenting, your viewing activity and bookmarks, access to tutorial videos, links to USP resources, quick links to events and training offered by USP. The simplified navigation bar on the top allows you to easily move between publication sections such as FCC monographs, identity standards and appendices. There is also a tab named Resources providing direct links to external websites relevant to FCC. You can select a tab on the navigation bar to navigate to a specific section. You will see annotated text that provides an overview of what the content contains. When you select a section to browse, a list of documents from all available versions will be displayed. Note that if you have not purchased an FCC online, you will only view FCC forum documents. FCC forum documents are indicated with a commenting box icon. You can then apply search filters to narrow down the list and find the appropriate document. You can also choose to view documents from previous versions of FCC or from a version that is not yet effective. By default, the system will indicate which publication is currently effective by the green check mark icon in the filter panel. A search bar on the top is always available to you to quickly find a document that you are looking for. The advanced search allows you to refine your search by title or by category within a monograph document. You can easily search for specific words, phrases or documents that can be further refined by using filters to get to the correct document. Click on your user account to view and update user account preferences to manage alerts and to log out of the FCC online platform. The bookmarks menu lets you access your saved bookmarks to quickly open a document. If you want detailed instructions on using FCC online platform, click on the help icon to access an online user guide. Thank you for watching this tutorial. We hope this navigation tutorial was helpful in making you familiar with the new FCC online integrated interface. If you have any follow-up questions, please contact us at docsupportatusp.org.