With action and suspense out of the Old West comes the most famous hero of them all, Apollon Cassidy, starring William Boyd. The ring of the silver spurs heralds the most amazing man ever to ride the prairies of the early West. Apollon Cassidy, the same hoppy you cheer in motion pictures and the same California you've left at a million times. Raw courage and quick shooting have built a legend around this famous hero. Apollon is a name to be feared, respected and admired for this great cowboy rides the trails of adventure and excitement. William Boyd as Apollon Cassidy and then declined as California. Well, Hoppy, what about our story? It's one about a man named Satan Blue and we met him at a town called Oddly Enough Paradise. Paradise, New Mexico, a thriving cow town squatting on the Santa Fe Trail to California. So we titled this one a jailer named Satan. We were on our way back to the bar 20 and as we entered the outskirts of the town, California and I had no problems on our mind but the New Mexico heat. Well, look, we are now riding into Paradise. I never thought I'd make it. Population 4022, not much of a town. No, no, it ain't, but it's peaceful and quiet. Yeah, just like a graveyard in the making. Buckles, save me, save me, don't let that devil take me. Well, what particular devil did you mean, Pat? Sure, and I meant Satan, that's all. My name's Brian, Brian Gehegan it is. Now you will save me, won't you, Mr. Their name's Cassidy, Apollon Cassidy. This is California Carlson, my partner. Cassidy, oh, the saints be praised. I'm safe. Sure, Brian, sure. Now tell me, what form is Satan taking these days and what bottle did you find it in? A bottle, you say? A bottle, he wish he was in a bottle. Ah, here he comes. It is a surprise he'll be getting beaten toward the Irish, especially one with guns.   Easy, Brian, easy now. Who are you, sir? Who is he? He's Satan, that's all. Satan blues, my moniker stranger.  Hold on, I take it you're the sheriff, but what's this man done? What's he done? Just wrecked the Longhorn Saloon, busted the bartender's jaw, knocked out two dealers and a cowpoke, three railroad workers, a well-as-far-go agent and a deputy. To say nothing about the ones he only bruised up. Well, those I hit while I was off-balance you wouldn't hold that against a poor man, now, would you? And I remember hitting no deputy. Uh, uh, uh, uh, Hoppy, uh, you think he did all of that? Brian, I guess you owe the sheriff a little time. You better go along. No, no, please. You'd not let him take me, not him. You try to be peaceful, or I'd grab your car. No, I won't let you.  Oh, no, no, it ain't... Oh, Hoppy, Hoppy, he's got my gun. Hoppy, that down in your wall, I dilute. I'm the sheriff. You're not taking Brian Gehegan to die for you.  Brian. Yeah, at his home, I'm sending ye Satan. I'll beat that... Ooh, me hand, me hand.  I only creased at Brian. I had to make you drop the gun. Oh, and you think a Cassidy would do this to a Gehegan? It is a foul black day for the Irish. Cassidy? Well, I'm thinking ya. Now, Gehegan, I've had enough trouble today. Well, drop, consignor, drop. You've got his skull just like pig-eye in this critter. That wasn't necessary, Sheriff. He wasn't... Ah, you just let me turn to my own arrestin' Cassidy. Good day to ya. Well, boss, my Galaxies, Hoppy, that some tough lawman earned no wonder Gehegan didn't want to go with him. Yeah, well, I'm wonderin'. Well, Hoppy, watch that curiosity of yours. Gehegan's been in jail for fighting before this. That's a cinch.  Now, back to Hoppalon Cassidy and our story. A jailer named Satan. Hoppy in California's entry into Paradise, New Mexico, was stopped when a big man named Brian Gehegan begged him to save him from jail and Sheriff Satan Blue. Gehegan is stopped from killing the sheriff only by Hoppy's quick shooting. Now Hoppy puzzles Gehegan's strange fear of Satan Blue. Ah, it doesn't set right, California. I can see an Irish railroad hand getting into a scrap. But to try and kill the sheriff rather than pay a fine to spend a few days in jail, no. Well, here's the longhorned slum where Gehegan had his fight. Yeah, let's try it. Satan Blue. Hard nickname. Makes a right, pretty combination, but the sheriff sure didn't look like no Satan. More, I'd say, like a dirt farm. Don't make any mistake of underestimating that ombre. Those cold eyes of his belong to a gun hawk, not to a dirt farm. Gun hawk? Oh, now Hoppy... Bartender, did you see the way he po-lanks Gehegan? No amateur ever swung a six-gun like that. Yeah, how's it, strangers? Bartenders laid up. I'm the owner, Jake Lumich, and what do you have? Forty-rotter beer and please no fighting, as you can see. Hey, hey, hey, whoa! Hoppy, I think this ombre slipped his tonsils. Yeah, maybe we could get some information. This I got, Jake Lumich knows everything. It goes on in paradise. What's your particular hankering? Sheriff Satan Blue, his brand, and maybe... Satan! Mr. Get Out, I like being healthy. Hoppy, he's scared stiff. Uh-huh. Why, Lumich? You two don't hear good. Lumich said get out. Mr. Callender, I didn't tell him anything.  Callender, what would you say he is? Snake or skunk? Well, Hoppy, from his smell, I'd say... Long time since I shed a cow poke, but... Ouch!  I'm still trying to warn you, Callender. I'd hate to have to stitch a couple of new buttonholes in that pretty shirt. Why, you slick chunk? Hold it. I'm not wasting another punch. You should beat me to the draw.   Hoppy's guns are hair-triggering if he accidentally had to sneeze. Sir, I'm gone. I'm gone. Well, I saw it, but I don't believe it. You beat Wes Callender to the draw. Why, he didn't even clear leather. But you ombries better scat. He's Satan's foreman. Foreman of what? The jail? Don't ask about Satan, I told you. Ain't nobody in Paradise who talk about him. I contradict. I contradict. My goodness, yes. I, Anthony, said, well, we'll talk about Satan. It's not a worldly Satan that I fear. Peanuts. You've lost me, friend. Peanuts. Satan eats peanuts. Disappointing devil. But a big man in these parts owns a whole desert north of town. I'm a big man, too. Own the hotel, two stars. How come a brave man would be scared to go to Satan's jail? I'm afraid it's you that's lost me. But the answers might be intriguing. My goodness, yes. Interesting. Why don't you ask Satan? He'd know. Uh-huh. Why not? Come on, California, we're going to jail. So, you want to see Brian Gahagan, huh? Yeah, for one thing, Sheriff. Just call me Satan, everybody does. I'll bet that ain't all. It's during possible death, bless me every day. Sorry I can't see no prisoner, rule him a jail. What? But every jail permits visitors. I ain't got a special jail. You want to know why it's so special? It's because I run. Me. I'm the reason. Well, I'll be horned swagger. Nah, not here, please. I'd have to plug you. Uh, who's judge of this town's court? Well, I reckon that it be me. You? Well, maybe I should see the mayor if there is one. Sure. Take a good squint. He's in my boots. Dog gone. Is there anything you ain't? No, well, let's see. Hey, Wishy Perkins is dog catcher, but I reckon I'm the boss politician here, so the bully will get out. Well, jail you for... Look out, hit the floor. I'll get him. Now, let's take a look. Sure, but there ain't no hurry. I didn't miss that blasted hamburger. You sure didn't miss. He's just a boy. He's old enough to trigger six guns. Pedro Morales, yeah, yeah, regular criminal. You don't look like no criminal to me. I don't recognize you, sonny, but I arrested his brother, Felipe, just a month ago. Hold him still for a couple of offenses. Bad blood there, yep. Yeah, holding his brother. That wouldn't be why he wanted to take a shot at you, would it? You'd better just take warning. No one crosses Satan, blue, and live. Savvy. We oughtn't be looking over Satan's land like this. Let's try it on, all right? I feel a little responsible for Brian Gahagan, and I don't like the way Satan tried to run us out. Funny this is Old Desert. Too bad it's so far to those hills. Worker River runs through them. I'll bet that's it. He figures to get that water. Hardly. That's 20 miles away. That cost a fortune to dig an irrigation system that far. Yeah, yeah, that would be a powerful lot of digging. Well, let's cut down the other side of this rise and head to California, take a look. Well, dog gone, my Sunday breeches. Man, a whole crew of them digging. Hoppy, hoppy, them must be the... Must be prisoners from Satan's jail. No wonder we couldn't get to see Brian. I bet he's on his way out here. Some dirty pulchetric. Making them hombres work in this blazing sunwire. Why, well, why, it ain't legal, it's... I wonder. Sure a little bit of business, but I have a feeling Satan has protected himself by some legality. Yeah, but we're not protected. We're trespassing. Trespassing? Well, we ain't hurtin' nothin'. Satan's gonna be awful mad if he finds us nosin' around out here, though. So mad I've a hunch our lives wouldn't be worth a plug pay-so. Uh-oh, let's go. Writer's coming. Satan's crew! We're leather! I think I'm dragging my feet. I'm scared stiff. We got to get the time before they... California. The more men are headwaters, and the both sides hoppy. We're trapped! Now back to Hoppillon Cassidy and our story. A jailer named Satan. In the course of investigating the strange jailer Satan Blue's desert lands, Hoppy and California found he was using prisoners from his jail to dig irrigation trenches. Then as they start back to paradise, Hoppy and California are trapped by Satan's men. A few hours later, they're in Satan's jail in paradise. Whoa! Yo, boys, did a nice job catchin' the easier-to-calendar. Have a drink of red liquor, Cassidy. Oh, thanks, but we'd like to leave. What are we charged with? Trespassing? What's the fine? Charges. Let me see. Trespassing of obstructing justice, resisting arrest, and disturbing the penis... Wait, we didn't say...  That's another offense. Dimp to this year's court. Well, I'd say 90 days was about fair to start. 90 days? That's my verdict. Now you can spin it in the fresh air, which is mighty nice of me. Yes, sir. You can do the full 90 days digging on the ranch. I'd rather be in a cell, but this is ridiculous. Those charges are false and you know it. Well, sure I do. I made them up, didn't I?  You ain't seeing nobody until sentence is up. And that may be longer than you think. Hoppy, let's do that! I'd just as soon bust a cap your way as not. Now, I'm going to make it legal and proper so if you will just sign these papers. There's nothing doing. Please, Cassidy, there are only statements of voluntary request for work on the prison form. Of course, that's my ranch, naturally. We'll sign nothing. Let's see, I'm sure I can do this but then I reckon I'll just have to sacrifice one of you. Sign it, Cassidy. I have plugged the old waddy. Oh, I already know good stuff on you. Come on. Don't. All right, Satan, we'll both sign. You win this hand. This hand? Cassidy, here's a bit of information. Satan wins every hand. By none. Satan, this is the slickest scheme yet. The rate we're going will have this irrigation system done inside a year. Yep, this land will be worth a thousand times what I paid for it. And it's costing a nary a red cent. When this land has water on it, I'll sell it to a hundred new ranchers. Why, paradise will be... well, paradise. Especially if we're parking some store on it.  Hey, Thompson. Hey, don't let them rest on their shovels. Make them dig, man. I'll give them a little encouragement. Knew that. But, uh, I got to get back to town. I just can't stand to see these poor critters working in this, uh, seem such a shame that men can't stay on the street and dour them. Uh... Adios, adios. All right, you prisoners. Put your backs in those shovels. Hagen, speed it up. Would you like now for me to use two shovels at once, Mr. Callander? Never mind the jokes bent to it. Oh, can't see. You don't seem so tough swinging a shovel. Just stay around, Callander. We'll have words when I get through with this crooked sentence. It's gonna be some while. Evan, did you ask around? Oh, whatcha... whatcha talking about? Talk to old Frank. He started with a 30-day sentence. That was... I guess that was four months ago. He's only got 60 days more to go. Seems when it's time to let him go, he gets into trouble, and Satan has to tack on a little extra. You mean no one finishes here until the job is finished? Smart man. All right, you've had your conversation. Now dig. Sure, sure. What about Pedro Morales' brother there, Felipe? He can't take much more of his son. So what? He can die for all of me? Dig, I said, dig! And this heat is getting worse. Yeah, yeah. I'll see. What day is it? I just lost strike of time. Yeah, we've been doing this for four days. Say, buckles, take a look at Felipe. He looks like he's ready to... The Hagan, he's collapsing. I'll see to him. Calender, Felipe is ill. Bring water. Uh, Faith, he was such a young lad. He was. He's... Uh, the son was too much for him. All right, all right. Back to work. I'll take care of the kid. Then you must be an undertaker as well as a skunk. The lad's god. You don't even work in a month. Well, at least he's where you can't touch him, Calender. Sure, but you're not. Oh, you blackhearted...  Thompson, make him do extra work. We've lost the man. If they try to rest, use your rifle butt. That'll give him energy. How's the noggin, Cassidy?  You know, I was thinkin' a few more days and a sun like the day... And we'll be joinin' poor Felipe Morales. This is a fact. But if it's escape you're thinkin' of, don't forget the five who've tried it. They're not like dogs, rest their souls. Yeah, and the other two beatin' to a pulp by Calender. Bad says to that man. Still, I have an idea how one of us may get away. Brian, how'd you like a good fight? A fight, is it? Well, I'm a peaceful man, but... If I could get away in the confusion of a brawl, I may be able to lick this Satan and his whole setup. The brawl, I can start. But how do you plan to escape? The guards will come in to break it up. Leave on the outside clear for a moment. Now, if by accident you could toss that table against the thin planks of the bunkhouse wall, and so hard that one of the planks broke open enough for me to... It will be. But you'd have to slip through fast. It won't take them long to spot a hole. When you lift the table, I'll be startin'. Good luck to you. I aim off to indulge me favorite sport. Hoppy, are you sure you can get help first? Any chance it'd better than dying like poor Felipe Morales. You'll hit Brian Gehegan, will you? Now come on, the lucky! Brian's pickin' up the table. So long, California. I'll be back for you. Good luck, Hoppy. I think I'll join the fight. Hey! Dear Bunk, all of you, toss Gehegan into his bunk wall. Wait, one of the prisoners is missing. Cassidy, you can't have gotten far. Let's get him. I didn't know Gehegan was gonna start a fight.   The first thing we gotta do is repair the damage that you let happen. All right, all right, pipe down, you embrace. Satan's got a word for you.  Well, here's a present. Brian, it's Hoppy's hand. That's right. His body's buzzard bait on the hill. Took us two days to catch him, but we did. Now, maybe this will teach you scoundrels to stop trying to escape. Ain't nobody escaping from Satan Blue. Is it WB Satan? I don't see how the real one can stand the competition. Calder, if that umbre talks again, slap a slug in his mouth. Now listen, close. That jailbreak nightfall there's busted my patience. I've been kind to you up till now. Yeah, maybe that's what poor Philippi died of, your kindness. Sure. Now, I'm making an example of you, Carson.  That's not very dead, Satan. You've been driven to the boys. What? Hoppy! I'm glad to see you. Where's the army? Right here. Satan, meet a lawyer friend, Joe Wilson. Never mind, Cassidy. From what we overheard, the only place I want to meet him is in court. So, you will listen. Enough to hear you admit responsibility for Felipe Morales' death and plan the murder of that man there, California Carlson. I reckon so. Cover that, cover them. Very gone. Why, what's the meaning of this, Sheriff? Just call me Satan. Cassidy, I thought you had better sense of the faith that this well-fed lawyer would protect you. Well, you always did like things legal, Satan. Sure. As dead and jury, I hereby sentence you to die. I'll get over against that wall. Why, but this is crazy. You can't just sentence Amanda. Oh, I almost forgot you. Get over there with him. Come on, get. Joe, you went for help. There's a fine lot of help. Ah, Hoppy, we need a gun. It's not a lawyer.  Come on there. You ready? We ain't got no rope to hang them proper, so you best plug them. I'm ready, Satan. Give it a word. Any last words from you fellas before execution? I think there's been enough talk, Satan. Sure do I. It is a Morph calendar. Now, back to Hop along Cassidy. Easy, folks. We're all right. Thanks for downing calendar, Loomis. You townspeople heard enough? Well, I'll say, thanks for you posting us outside. Okay, fellas, take Satan to jail. Better take his partner, too. No, hold it, Sidwell. Satan had the power, but there had to be money behind him. Only one man in paradise wasn't afraid of Satan. And somehow he didn't strike me as that brave. Sidwell. This is preposterous. My man's crazy. There's plenty of evidence in the land records. I stopped and checked them. Sidwell owns half this desert land. I don't imagine Satan wants Sidwell to go free anyhow. How about it, Satan? Don't say anything. Don't tell them anything. I'll pay.  We're caught square to the mark.  That's it. Take them both, man. Lock them up tight. You can't do this to me. Let me go. I'm a good man. Well, that ends that. California, Brian, the rest of the paradise people going home? Yeah, Hoppy. But would you kindly tell me how you got them here in the first place? And who the devil is, is Joe Wilson? After I escaped, I knew the only way to beat Satan was to get into town and take away his power. So I rode out, got Wilson, and brought him to paradise. After a town meeting with him back in me, we all came out to set the trap for Satan. Well, it made a big difference knowing Governor Joe Wilson was riding with us, Hoppy. Satan had us all pretty scared. But when the governor himself... Uh, Loomis, I'm sorry to trick you. But this Joe Wilson isn't the Governor Joe Wilson. What's that? But he said, we thought, well, who is he? A friend of mine, part-time lawyer, part-time cook. Works on a ranch, he used to hear. I knew I didn't have time to get the Santa Fe in bank to get the real Governor, so I drafted this Joe Wilson and hoped no one in paradise knew what the Governor looked like. Well, I'll be darned a two-bit lawyer, and we thought he was... That's all you needed, Loomis. To think the Governor was riding with you. It gave you the courage. But I have a hunch you'll never let a man like Satan ride herd on your town again. Yeah, it's mighty fine to be free again, regardless. And tonight, Brian Gehagen's going to have the swatest fight ever seen in New Mexico. I doubt it, Brian. Loomis here was elected temporary sheriff. You wrecked his saloon, remember? And from the look in his eye, I'd say you were due to spend the next 30 days in jail. Oh, no! Hoppe does it again. The terror-stricken townspeople of Paradise were able to fight Satan with his own weapons when they thought the Governor was riding with Hoppe to their rescue. In Hoppe's next story, he finds himself up against a ruthless outlaw who manages to keep his identity well-hidden as the man in the yellow mask. Don't miss this next adventure with Huffleong Cassidy. Huffleong Cassidy, starring William Boyd, is transcribed and produced in the West by Walter White Jr. A jailer named Satan was written by Herb Purdom with original music out of the personal direction of Albert Glasser. All stories are based upon the characters created by Clarence E. Mulford. This is a Commodore production.


I am going to import a file that I saved and show you how you can change or manipulate that. I'm going to go ahead and import SPC. I want this one. I didn't name it, so I just saved it by the date and I can change the view. So this was looking at men and women, men between the ages of 18 and 24, men between the ages of 25 and 34, women 18 and 24, etc. While looking at this, it is showing me that women are drinking some specific brands of energy drinks. I really want to focus on men. So I want to edit this. I can do that again in a couple of ways. I can edit expression and I can search here for more categories. Personally, I prefer the composer. I am going to come here. You see this is where we have all of our categories. I'm going to work with this cross tab I already have, but I'm going to do a couple of things. I'm going to delete all of my rows and confirm. And what I'm going to do, I want to look just at men. So I'm going to look for search for gender and drop and drag that over to a base. I'm going to add that to my base. In the past, we've used the base has been the entire study. By changing the base, what this does is this only shows me information about men. The base will be men. When I want to look at age, I'm going to do, let's see, 18 to 24, 34, let's do 35 to 44. I'm going to add that. Now I also want to look at income on individual.  Now I could do a bulk join and look at the different ages and all of these incomes, or I could look at them individually. I am actually going to do a bulk join, which means I'm going to do an and, and then I'm going to add this to my row and I'm going to run my report. So let's talk about what we are looking at. So again this total, total number of people in this sample, number of people that are, these two categories intersect. Since we are looking at total, we are looking at men. I'm actually going to scroll over so I'm looking just at energy drinks and I am going to get rid of this. I'm going to edit this so it makes it a little easier to read. So when reading this report, I'm going to scroll over, I made some edits to the column just to make it a little easier to read. I didn't do everything. So this is age 18 to 24, making less than 25,000. This is age 18 to 24, making 25 to 29,000. Now remember our cross tab, our base is men. So when we read this, we have to remember that we are looking at all men. I want to scroll over, you see we have a lot of numbers with asterisks, but it's still giving us the up arrow. Again, this is the idea that this is, might be considered unstable data. That means it's a smaller sample. When you start creating categories like this, ages and an income, you can often get fairly small samples. When we scroll over, you'll see some examples where we're actually running to seven people in the sample. It's saying this is a bad category, they're not a whole lot of people between the ages of 18 and 24, making less than 25,000 that are drinking five-hour energy drink. That's a pretty small sample, so that's something to think about, and you'll even see some categories where you're getting like one person in a sample. So I'm going to skip over some of those. Let's look at some of the, where it looks like there's a little more kind of activity. Let's look at Red Bull, so we've got Red Bull sugar-free, Red Bull regular, other Red Bull. These are still some smaller samples, ages 18 and 24, 25,000, less than 25,000, but how we would read this, remember we're looking at all men, of all men who drink regular Red Bull, 4.2% of them, this is where we read the vertical number, 4.2% of them between the ages of 18 and 24 and make less than 25,000. Of all men between the ages of 18 and 24 who make less than 25,000, 8.3% of them drink regular Red Bull, they are 40% more likely than the average. Now if we scroll down a little bit to some slightly bigger numbers where there are some changes, this is, let's see, I didn't edit all of the changes here, but you can actually see where some of these changes, let's look at an older group, let's get down to 25, this is 25 to 34, people making between 40 and 45,000, or men, I'm doing that. So of all men who drink regular Red Bull, 6% of them between the ages of 25 and 34 and make 40 to 45, is that it, yeah. Of all men between the ages of 25 and 34 who make between 40 and 45,000, 26.9% of them drink Red Bull regular. If we come over, we'll see more of that. Now this is a good way to show you the index. So this index is 797, that's huge, but that also means they are seven times more likely. In this case when you look at these numbers, the index tends to follow the horizontal number. As the horizontal number goes up, the index goes up. What I'm seeing just in general, men between the ages of 25 and 34 are drinking Red Bull. And this category in particular seems to be, they seem to be heavy energy drink users in general. Again, looking at the index, they're all pretty high, again those samples are low, but that is how you read those. Now if we want to change this and we want to go back and see a base of just everyone, I'm going to go back to Composer and I am just going to delete this base and then rerun the report. Now this changes because now we are looking at everyone. We are no longer looking at men or women, just people between the ages of 18 and 24 with a particular income. Now if we just scroll through this a little bit, let's stick with Red Bull again. We see some changes here, 18 to 24, income 25 to 34 again. This was one of the big incomes with just men. It drops a little bit because we are also looking at women. And women don't drink as many energy drinks as men, but this as an age range is still a good one. But that is how you can take a report, run it and it might be okay, but then look at something else. Now if I wanted to save that particular report related on just men before I rerun it, I would want to export it so that I would have that data myself in either an Excel file or an SPC file meaning that I can re-import it and then run it again. So this is an overview on how to do a more advanced search or build a more advanced cross tab in Simmons. If you have any questions, please let me know.


Welcome to Think Tech Hawaii. This is Cynthia Lee Sinclair at Finding Respect in the Chaos. And I'm here today with Dr. Caroline Sakai. It's so nice to have you here. Welcome. Thank you for having me. Thank you so much for coming. Gosh, I've known you for a couple years now, I guess, huh? Yes. I knew you from even before you went traipsing around the world with your TV mission. All right, who would have thought I'd be a college kid backpacking around the world at the age of 60, right? But you've done some amazing traveling. You've been everywhere. And I know that usually on this show we talk about domestic violence and child abuse awareness and things like that. And we're going to take another little spin on that same subject and go all the way to Rwanda, which is where you have done some amazing, amazing work, Caroline.  Can you tell us a little bit about what you've been doing in Rwanda, the work you've been doing there with all the genocide victims? Yes. We were very fortunate to get an opportunity to go to Rwanda. We first worked with 400 orphans in Kigali in Rwanda. We were just amazed because these are kids. We saw them 12 years after the genocide. And they had been unable to study and learn because they were having constant flashbacks and nightmares. They're depressed, angry, really traumatized, so they're still having nightmares and flashbacks. Wow. And you wrote a book about this too, right? Yes. Uh-huh. It's an adversity. And I just love this book. I read it twice. I've sent it to my friends. It's a really wonderful book. And I really recommend it to anyone out there to go and get it and read it. Overcoming adversity is really a wonderful book. Tell us more about it, please, if you would. Yes. When we started working with these orphans 12 years after the genocide, we were amazed that they were able to say that, gee, that what they had been seeing for over 12 years, the constant flashbacks and the nightmares, the flashbacks disappeared and receded like a distant memory, like 12 years ago. And then the next day when we saw them, they said the first time they didn't have the nightmares. Oh, my goodness. And you use a special technique in helping them, right? Called thought field therapy, right? Or TFT for short is what you guys call it, right? And so that's when it started working. I think we have some pictures of some of the kids that you worked with over there in Rwanda. And to me, it's just amazing when I hear some of the stories, ah, here we go right here. Here's some of those pictures. There's such babies to have gone through. This is part of the 400 kids that we treated and they were not having any singing or dancing. We go at the anniversary of the genocide. So the 100 days that they had where they had about a million people killed. And so we were able to work with them and it was transformative. We saw the kids then come back without the nightmares. Oh, and that's going through the thought field therapy where you work with pressure points or something. It's the same points, meridian points that are used in acupuncture and acupressure. But it's without the needles. You're just tapping. You can also do it by massaging those points and you can also do it mentally by just focusing on those points mentally. So if you would tell us a little bit about some of the stories, there's so many stories in here that it's hard to pick which one. So you would maybe try to pick your most dramatic story that shows the difference from how they started to how they were able to heal and overcome that adversity. But first, there was a million people killed in 100 days. Yes. Yes. That's just an overwhelming thought to try to fit in my head. Oh, yes. And this is why they have a beautiful memorial there in Kigali that not only has the Rwandan genocide but it has all the major genocides from the Holocaust and the major genocides in the world and then the last ones are on the Rwandan genocide. But it's something that every new person that we have going on these missions, we take them with us through the genocide memorial first to get them acquainted with that and it's very somber but also one of the things that we are seeing is when we see what they are doing in their country for peace and reconciliation, it really brings the hope about what is possible, the healing that's possible, the forgiveness, the resilience that they're showing and how they're coming together to help each other. Yeah, you were telling me a story about that, about how they have a special day or a special set of days. Yes. But what did they do? Tell me more about that. They are trying to emphasize that they are all one nation, one country, all Rwandans. So they have a community day on the last Saturday of every month and all over the whole country they are all doing some service. Some service? Yes. Like community service for the town or whatever. If there's a building that's getting kind of run down, they all gather there and they all work on fixing it.  Now, they have gotten a lot more paved roads now so we saw them sweeping that and we said well most of the streets are dirt so we went to look at the dirt roads, they're doing the same thing in those communities. They're sweeping and so the dirt roads are very clean and they look like they're paved, they're so smooth because they're all sweat. That's amazing to think that everyone could come together and what a difference it makes when people come together. If only we could get that same attitude going in America right now. We all come together as one nation, all working together for common causes for the good. Right. To help to build up the houses that are broken down. Yes, that were burned or broken down, they're working together. Even they have all the people in the community help and they have, as people are getting out of prison, that were the genocide years, they're coming to help and later. The people that committed the genocide are coming down. Yes, not the ones that planned it but the ones who got up with it. One of the things we were seeing was that people were saying, I don't think I can forgive because they killed all my loved ones, my family, my friends, my neighbors and how can I forgive? After they work through the trauma they shift perspectives and they look at, I feel really grateful that I'm just a victim because they were victims and they were told the people that committed the atrocities under duress because they were told, we're killing the rest of your family, we're killing the rest of your children unless you do this. So then under that kind of duress, they committed atrocities which goes against their nature. So the victims who are looking at after they work through the trauma of what they had seen of their loved ones being killed, they said, I am so sorry for what they went through because they were victimized and on top of that they have to live with this guilt the rest of their life about the atrocities they committed and that really goes against their nature. So is the TFT helping those people also then? Yes, in fact that's the recent trip I went this past year was where we were actually starting to work in the prisons. Now I want to hear about that. There's a story about a policeman that I know that you told at one of the seminars that I went to and I was, I'd love it if you told everybody that story because it is a great story. And it's in the forward to the book, David Feinstein who wrote the forward to my book included that story. And we had in our, I'd gone like six years in a row to Rwanda. We had trained people like pastors, priests and police and people in the community to be able to use the thought field therapy and some of the people we brought here to train. We brought to Hawaii for people to train them to become trainers. Well among the people we trained was a policeman who was excellent in his community. So he was using it, did an excellent job and then somehow we got accused and was sent to prison. Now he has to stay in the same prison that the people that he's sent to prison are in. Oh my gosh, yeah. It's like a nightmare for a policeman. Oh yes. You have to go into a prison. I'm feeling very afraid. So even though he knows how to do it mentally, he was tapping away because he was feeling heart palpitating, shaking, feeling very fearful. So he started doing that. As he did that, he thought it was kind of ludicrous because even though he's there and worried there's about 30 people in there that he had sent to prison, he's looking at, oh my God, I'm going to die here. Oh my God. As he was doing that, the palpitations stopped, the shaking stopped, the sweating stopped and he thought, gee, I don't feel that trepidation anymore. I'm not so scared. So then he started laughing out loud. He saw the guy that we did call a strange. This is really strange. And then one of the prisoners came up and asked him, oh, why are you laughing? And he explained he was fearful and he did this. So he said, I'm scared too. Can you show me? So he showed him. The guy started laughing too and pretty soon other people started finding out. And then they started gathering around and said, well, does it work for pain? Or I have this trauma and I have this fear about this thing or I have this anger. And so he was showing them how to do these. So pretty soon he taught all the prisoners and all the guards, except the people that sent to prison. And eventually they came around too. And he treated their anger and rage. And so not only did he survive the three months before his trial, after he was exonerated, everyone in the prison knew the thought field therapy. And there were, you know, no beatings and murders or things in the prison. And so- There was no murders and no beatings after this happened. Well, he was there. And so he was a, he said, he was a very religious, devout person and he said, now I understand why God sent me to prison. And so he went to the Rwandans that are doing the trainings and going into the prisons and said, when you go into the prisons, I will go with you when I am free. And that's how it actually started the initiative for the medical director getting involved with this past time that we went. We were training the medical director and the staff from 13 prisons. 13? Nurses and psychologists and their staff. So we trained people from the 13 prisons. And then we went to one of the prisons that has 3,000 inmates and we worked with 50 of their model prisoners and showed them how to do the thought field therapy. They had very good results. And so what they're doing is now they are going in the prison and teaching the other prisoners. And the staff is doing weekly reviews of the thought field therapy. So they are looking and when they are discharged from prison after their terms are up, they are going to be expected to go into their communities and help those who don't yet know thought field therapy with their trauma. Oh my gosh, that is so exciting to think about. When you think about the possibilities of all of that, it's 13 prisons and each prison has like 3,000 people? Many have more. Or more? That was one of the smaller prisons that we went to. There may be 10,000, there are huge numbers, tens of thousands of people on each prison. Well listen, we have to go to a break right now and we'll be right back. I want you to know that we're going to talk a little bit more about this thought field therapy and maybe learn a little bit about how you can do this for yourself. So I hope that you will come back. This is Think Tech Hawaii and we'll see you in just a minute. Hello, I'm Dave Stevens, host of the Cyber Underground. This is where we discuss everything that relates to computers that just kind of scare you out of your mind. So come join us every week here on ThinkTechHawaii.com, 1pm on Friday afternoons and then you can go see all our episodes on YouTube, just look up the Cyber Underground on YouTube. All our shows will show up and please follow us. We're always giving you current, relevant information to protect you. Keepin' you safe. Aloha. Hi, I'm Pete McGinnis-Mark and every Monday at 1 o'clock I present Think Tech Hawaii's Research in Manila where we bring together researchers from across the campus to describe a whole series of scientifically interesting topics of interest both to Hawaii and around the world. So hopefully you can join me 1 o'clock Monday afternoon for Think Tech Hawaii's Research in Manila. Welcome back to Finding Respect in the Chaos. This is Think Tech Hawaii and I am happy to have you back and I'm here with Dr. Caroline Sakai and we've been talking about the thought field therapy work that she has done in Rwanda and I should say successful thought field therapy work you've been doing in Rwanda, right? Right. So we've talked quite a bit now about how the victims of the genocide have responded to this thought field therapy. Why don't you give us a little background on exactly what thought field therapy is, who started it, how it started, all that kind of stuff because I know I'd like to know more about it and maybe our viewers would like to know more too. I'd be happy to do that. Thought Field Therapy was developed by Dr. Roger Callahan, he's a clinical psychologist who was a professor in Michigan and he discovered he actually was working with someone with a severe water phobia and he discovered that he was kind of desperate after working with her for a while to look at something different so he had been looking at the meridian and said well because she said I can't go any closer to the water because my stomach keeps turning so he said well stomach ready and he said well try tapping under your eye or massaging under your eye and she did that and she said oh my stomach's better and then she started walking toward the pool and he thought oh he was surprised so he started researching more about it and started using it more and he spent the rest of his life until he died about two years ago in his he was in his late 80s he dedicated his life to developing Thought Field Therapy okay and I know that there's other forms of it so to speak there's lots of different people different ways of doing it and I know that some people are kind of put off by the whole thing about tapping right and I know for me I can't do that tapping things I was always really fidgety when I was a kid right and so every time I do any kind of tapping type thing it's like my mom is how I hear is my mom in my ear gone stops it still right and so but I've tried this and I have had remarkable results from it where and I just you know even just using that one spot on the side of my hand to relax I do that every time right before the show starts because I'm nervous right because I'm new to all this and it gets you centered and grounded unless it's negativity or self-doubts it's a very good thing to do it's amazing how much it's helped me in other ways for those of you that are just tuning into this show I'm a survivor of domestic violence and child abuse and that always carries some PTSD that I've worked through for many many years now and have you know gone on to work with other survivors and other victims of domestic violence and child abuse and so I'm looking forward to becoming a practitioner of this because I've had positive results in my own life and I want to share that with other people like the same way that policeman was tell everybody in the prison right and it really does work I'm really I was really surprised and I didn't I must admit I didn't come in with an open mind exactly at first you know but I decided to really give myself to it and I think if you have that block you know you're not gonna let yourself it's not gonna work because you've decided it's not gonna work and so when I decided like wait a minute I gotta let that go if I really want to try this and try to make it work I've got to keep trying it for a little while and give it a chance and once I did that I was really surprised at the results yeah because that's all you need is that curiosity to see well let's focus and do what the directions say and work with it and if you're doing that it can really have an effect because it works on a body level on a somatic level so it's really working on those neural pathways in the brain and in your body so this is why I've seen I have been trained with all the traditional therapies and I have been amazed at what this can do because many of the traditional therapies are working mostly on your beliefs and attitudes which help but if you still have this not in your stomach or the palpitations and the sweating and the shaking it's very hard no matter how you're thinking to quiet that down but this will instantly quiet it down and what we found to our amazement once that quiets down people's thoughts and attitudes have changed originally Roger Callahan had the cognitive part in it where they had the the cognitions the affirmations and the positive and then he found that many people didn't need it at all so he took it out we only put it in when it's needed one of the offshoots that Roger Callahan trained Gary Craig who developed an offshoot EFT they're using the affirmations but that's because they have a one protocol for all the different like whether it's trauma or depression or anxiety or anger but with thought field therapy it's specific for the thought field very different treatments for different ones so that we have many people who just do it and we have seen it work with babies of course they're bilateral massages done by the parent right animals dogs horses animal yes oh and that's that's one of the things that convince a lot of people because there's no possible effect with an animal yeah a dog that's terrified and then you do the treatment and they just come down a horse you can do it with all the animals as well that you can do it remarkable I know that when I was at that the seminar that you guys had just recently that neurologist was he a neuropsychologist the neuropsychologist doctor yes he was a remarkable guy very compelling and engaging and he told the story of the guy that came into his office with a headache yes and so he didn't know what to do so and the guy was just like I can't do anything I just have this headache and he said okay I'll just do what I do instead of trying to explain any of it or figure he just said just do what I do so what just do what I do and went through that you know all the protocols and guys headache was gone in like three times of going to the protocol his take was gone so of course now he's a believer when that when the neurologist said that I was like wow that is that's pretty powerful evidence right and speaking of evidence you now have evidence this is now an accredited therapy right it's been approved by SAMHSA the Substance Abuse Mental Health Services Administration and it's listed in the National Register of Evidence Based Practices and Programs and how long has it been there it's been like it's now I think almost it's about a couple years it's been around for 39 years first developed by Roger in 1979 but the research has been slower in coming but the what was helpful is when we were treating the rondas because they said wow this works they took it into their schools into the military they took it all over and they were saying wow this helps everybody so you guys in the United States must be lucky you've had it so long everybody must be healthy and happy and we say well we need you know these randomized control studies so that's why we don't have it unfortunately we're not quite so happy and right actually do the randomized control studies they said well we'll help what do you need and that's why we got in two different parts of Rwanda two randomized control studies with adults that the results were just phenomenal they were included in David Feinstein who used to be a clinical research professor John Hopkins he did a meta analysis of 51 energy tapping studies 18 of them are randomized control that's what helped move the energy tapping into more evidence-based practice okay and you call it what now earn a Dean happy what was that energy tapping oh energy tapping okay sorry and quite catch that I was like no it's not an energy tapping hello it's right on the book and it does transform your life's worst experiences I am a believer yes I had personal experience with it that's true and it's it's something that has made things very hopeful whether it's vets or trauma in accidents or in assaults or sexual abuse we're looking at the potential to work through the traumas and to have post-traumatic growth and increase resilience and positive stuff that's what I call finding respect in the chaos I'm so proud to know you what a great job you're doing oh my goodness why do you think it took so long for it to really start to take office is just because you didn't have the studies it was because we didn't have the studies because in in the other countries like in Rwanda and in Central America in other places where it's been taken it just takes off because they look at oh it works and then they can go right into taking it into the schools taking into the military taking it wherever they want to disseminate it and they develop TFT support groups oh my god the windows have them all the the different people are doing that and the Red Cross has adopted it in those countries and they're using it and they have learned the techniques themselves so they're incorporating it we have to have these randomized control studies right so does that wow wow well I hope everybody will go out and get this book because it's amazing you can take charge of your healing I know that most of our shows have been about domestic violence so far but there's all kinds of chaos out there so we need to find respect wherever we can and I think this is an amazing place to find it if you are in a situation where you are being harmed you are in danger we put some numbers on the screen that you can call for help don't just hide alone you're not alone there is help out there for you reach out and get it and if you are a survivor and you have a story that you'd like to tell you can send your survivor story to survivorcentralatthinktechhawai.com and it's been wonderful to have you with us Caroline thank you so much for coming to join us and I hope that you will come back again next time to finding respect in the chaos only on Think Tech Hawaii


From Washington, D.C., it's theCUBE, covering ScienceLogic Symposium 2019, brought to you by ScienceLogic. Hi, I'm Stu Miniman, and this is theCUBE's special coverage of ScienceLogic Symposium 2019 here at the Ritz-Carlton in Washington, D.C. About 460 people here. I'm told over 50% growth from last year's events. The first time we've had theCUBE here, really excited to be able to dig in with the number of the executives, customers, and partners, and no better way to kick off than one of the users here at the event, actually coming here from across the pond, here to the district. Happy to welcome to the program first-time guest, Nigel Wilkes, who's the head of Global Tooling at Computer Center, based in the U.K. Nigel, thanks so much for joining us. Hey, pleasure. And joining him from ScienceLogic, we have Clive Spanswick, who's the vice president of sales from Amia. Clive, thanks so much for joining us. Pleasure to be here. All right, so Nigel, first, set the stage for us. Coming to the event here, tell me what brings you here and tell us a little bit about Computer Center. Yeah, sure, so we're a relatively new customer to ScienceLogic, so I think what we signed two, three weeks ago. So not deployed yet, but got great expectations. So there's a lot of background research in the sessions, finding out more what the additional capabilities that we can unlock, which will help drive our business further forward. So Computer Center is a large IT provider, Global, based in the U.K., as headquarters. My area of the business is in the managed services sector. So realistically, we're looking to reduce our cost to serve, be more proactive for our customers, and we've got great expectations of what ScienceLogic can do around those areas. Unlocking more automation, and eventually leading down the kind of AI path. So Nigel, what I heard in the keynote is some of the same themes I've been hearing around the industry. We are unparalleled as to how fast things are changing in the industry. There's just more complexity, there's more heterogeneous environments. For companies like yours, usually agility is one of those things that's kind of coming to the top of the environment, and oh my gosh, when I became an analyst about nine years ago, it was the tooling and management options out there were usually some of the things that customers would say are weak in their environment, and something I think I've heard for my entire career. So maybe give us a little bit as to some of the, what you're hearing from the business side and how it makes sure that you can run your services faster and ultimately serve your customers better and how your look at, I don't know whether you call it AI ops, but this whole space fits into that environment. Sure, so we've probably a lot of organic growth within computer center over a short period of time. Also through acquisitions, we've got quite a fragmented tooling landscape globally, so nearly two years ago we kind of set on the journey to become more of a global entity, and certainly from my perspective at a tooling landscape, looking to consolidate those down, simplify our services, again helping reduce our cost base, and then leverage the kind of automation stuff I talked about earlier. So just going to ScienceLogic, we're moving away from some of the big names and consolidating over 50 tools into the one ScienceLogic solution. Wow, that's great, let's bring into the discussion, Clive, yeah, I heard in the keynote this morning it was the typical customer, it's at least 14 tools that get consolidated down. I think back about five years ago, frictionless and simplicity were the terms that I heard. I talked to a lot of companies, it's like, oh, okay, yes I've got integrations I need to do if I'm doing acquisitions, whether I be in, if I'm in services, of course that's there, but financial industries and Hexsysco IT, what I'm going to be talking to you later, does an acquisition a month, what are you seeing, give us a little bit of the Mia flavor and how what Nigel's saying, how is that resonating with your customer base? Yeah, absolutely Stu, so we see this a lot with the leading service providers now that are really being challenged by their customers to really extend their portfolio of services over an ever more diverse range of technologies. And this is one of the big challenges that has sort of driven tools sprawled over the course of the last seven to 10 years. So simplification of the tool set is really one of the key drivers to really deliver outcomes for efficiency. So a lot of the way we see modern service providers operating today really is all about automation. To get to better automation at a lower cost you have to drive simplification into the tool chain. So we see this a lot with our customers across the region and indeed worldwide that taking the tool's landscape and really collapsing that into a much more simplified model is an essential ingredient to drive efficiencies that then in turn can be delivered to the customer as lower cost services. So that's the real driving force that we see for customers today. All right, yeah, Nigel would love to hear. I know you've just gone through the process of choosing but what are you looking for? Are there specific business drivers? You know, how will success be measured in your environment? Yeah, so part of the process was to look at what our business requirements were and map those out on through an RFI process of which ScienceLogic were one of the vendors that took part. So I think at the benchmark of everything we did at the heart of the whole process was that business requirements. Just making sure that whichever tool sets we selected would go down that route. We never expected to have a single vendor solution which fortunately we've got ScienceLogic which covers the majority but with the partner ecosystem some of those guys are here today. It kind of rounds that up for us. But moving away from our current providers some of those, they present challenges to us as well. Trying to unlock the data that's within the platforms. Some of those tools are through acquisitions. So as much as you've got a brand name as part of a whole stable of tools they don't interoperate very well. And the beauty of going to ScienceLogic was everything comes in together, even the partner tools which allows us to really look at what we can do in the future. All right, so Nigel, I've got the tough question for you. When I came into the show one of the things that really struck me is how data's at the center of what's important here. When we look at companies, digital transformation often is a buzzword but we've really defined the difference between the old way and the modern environment is how is data something that can actually drive your business? Are you data driven in your decisions? Can you monetize data? What I heard in the keynote discussion is data's such an important, not just the collecting but leveraging and that's driving the intelligence, the automation. How much did that focus on data play into your decision and can you give us a little bit insight as to how your company looks at the role of data in the IT world today? Yeah, it's very important, that's quite a simple solution to that one. So from an infrastructure tooling perspective, being able to bring all the data into one place but contextualize it as well, means that we can then do some good stuff. Again, driving us down the automation path. But from an end user point of view, we've got end user analytics which is, that can open up a lot of different worlds for us. Predicting what issues users have rather than calling a service desk. Theoretically going further down the future, we'll be calling them to say, I can see you've got a problem, I can fix it for you remotely or those kind of decisions that we can make from that data. But in my kind of space, the infrastructure tooling side, we kind of need to go onto that AIOps journey. And as you heard this morning now at least a few weeks ago, but to get there, it's about getting the data into a good shape, knowing what we want to do with AIOps moving forward. So, automation is a good candidate. That helps us achieve some of our objectives, reduces customers downtime as well. But we've also got to be careful that we're not trying to automate resolution to poor behavior. Yeah. So rather than fixing the root cause, we need to actually look at things and say, is this an incident worthy event? Is this something that we need to actually do something with or is it just an automation candidate? And it's going to drive some of those behaviors for us. Yeah, you know, Clive, I'd love to get your viewpoint as to what you're hearing from customers. When I listened to the analysts this morning, it's like you need to really differentiate between kind of that machine learning piece and the automation. Because any of us that have worked in operations environment, you can automate a bad process. And data doesn't necessarily mean good information. So we need to manage those things a little bit separately and that maturation of where customers are for both automation and intelligence is a tough one. When they did a poll and your CEO was up on stage, nobody's fully turned things over to the computers. So where are your customers? How are they thinking through this all, the AIML, the use of data in those pieces? So, Stu, I think to be fair, you know, a lot of customers today, AIOps, as we know, is a relatively new term to the market. So I think a lot of businesses are struggling to recognize their own maturity. And I think what we learned from this morning from Dave Link, our CEO, about how you characterize yourself on the journey to AIOps maturity, I think is a very valuable thing. And I think as I look at a lot of the customers that we saw from the poll earlier in the main session, that a lot of businesses today are fairly in the middle of maturity. So they're really at about the point of consolidating all the data in one place. The next big step of that, of course, is to clean that data up and contextualize it so that you can start to leverage that data for meaningful outcomes. And that's really where the smarts of machine learning and early stage AI really start to play. We're still, to be fair, still a long way off from the realization of full AI, but there are many pragmatic things that you can do that to get you very well level set to take full advantage when those opportunities start to present themselves. All right, so, Nigel, you're going through this process to really modernize your tool set. You're replacing a whole bunch of things with the new one. What ultimately will this mean to your end user customers? I think a more proactive service, just dialing it back down to the simple things. If we simplify our service, we can have, from a business point of view, we can be consistent in how we deliver service globally, but from an end user point of view, at the end of the day, most of the stuff is event driven and users typically find those out before systems do, just from polling cycles, reducing false positives and things, but it also means that, again, automation is being at the heart of what we want to try and achieve. We can automatically fix these things, so it's less downtime, and then hopefully we can just kind of prevent. Automation is great, but prevention's better. Yeah. How do you see your journey going forward when you look at that automation? I mean, I can't imagine you to day one, you're just putting everything in and everything's there. Do you have kind of a roadmap out there as to how you look at your deployment and how you're going to change things internally? Yeah, this realistically is going to be a catalyst to how we do things, so what starts off as a tooling replacement project becomes that overall we can do things global process, working a little bit smarter than we had been before, doing things on a larger scale, but using common processes. That's quite a big shift in how we work now, but it also means from our sales forces perspective, they're selling the same thing, it doesn't matter which country they're in. It becomes more about a delivery location and a language. Clive, give us a little bit as to what are customers like Nigel, what should they expect once they've made the deployment, how long does that transformation take, and what's kind of the day one, and then the three months, six months out? Sure, great question, so the whole journey that we're exploring with all of our customers is this move to AI ops and really the support of the resilient digital experience for their customers. The journey itself is continuous, so one of the big challenges that we know to be true in the space that we operate in is the demand for constant change. So the idea and the process that we're going on with Computer Center is that we will take them through a series of maturity stages of crawl, walk, and run, and then once we get them to run it, it will be a case of continuous improvement and continuous development. We expect to get to the first break of that within the first quarter. We're going to be delivering instant value from the platform pretty much from the word go, but once we get into the process of business as usual, running the operation, it really becomes about the improvement of moving from really the stages of helping them react better to incidents, and then moving them to a much more proactive and predictive state. And then finally, the end game of this, of course, is to really get to the point of automate to avoid the incidents happening altogether. And that really, I guess, is where we start to step towards the ultimate vision of AI ops and the things that that can bring to bear.  And I'm sure there's many on your team that are like, ah, I hate this tool and this one's a pain and this and that, but we kind of know how to do everything that I'm doing today. So give us a little insight as to, is there some of that clinging to the past? And on the other hand, are there some things that like, oh my gosh, I'm glad I will never have to do one, two or three ever again once I've gone through this process? Great, great question. So everyone has their favorite tool, or a favorite bit of software. I think internally, we've clearly got that challenge as well, but it's fair to say the reverse is true. There's a lot of tools out there that the user base are more than happy to get rid of. But ultimately, I think as we've gone through the cycle with science logic and certainly we've had some good workshops with the various user base, highlighting what's possible. We've had some really, really positive feedback. I still expect challenges, change is a big thing. Most people don't like change, but I think there's a great opportunity for people to, at the end of the day, learn a new tool, something different, something fresh. And also then they can think about what the tool can do. How can we exploit it more? So we're not locked into the model that we were in before. The tools that we've used for years and we've worked in the same way. We've got an exciting journey to start looking at how we can derive better services, how we can simplify our services, how we can let customers self-serve to a degree as well. So I think it's an exciting journey that we're on. And I think it'd be good to come back next year and kind of demonstrate where we are. I love that. I definitely want to talk about that. Clive, give you the final word on this. What does Nigel, what final advice do you give him? He's made the decision, he's going on board. Tell him, I'm sure unicorns and rainbows and everything's going to be phenomenal. But what are some of the things you hear from your customers as they roll things out? Kind of give them a little bit of the yay and a little bit of the just hey, make sure we've educated everybody on this. Again, great questions to you. From working with our customer base, the big thing that we see is that this is a continuous journey. The journey doesn't stop. What we do is we make things progressively easier and the opportunities to scale and standardize are almost limitless. I guess the one word of counsel I would give is that one of the big things that we see with any major transformation, we're talking about the automations we can deliver around monitoring, but with any transformation, it is really how you start to shift the culture of the organization to work a way around the new ways of operating and really winning the hearts and minds of the guys that this stuff is going to make the biggest difference too. So we're talking in the first instance, of course, about the operational stakeholders and the key users having them engaged and really working that process to get the maximum benefit out of the platform. From there, really is about the improvements that they can achieve in customer experience and of course, as Nigel has already said, a lot of that is really centered around the opportunities. It's going to present them to show real innovations around their service portfolio and my guidance there would be, don't be shy to show the world of the possible to your enterprise customers because they are demanding more and there is so much that they can do with the platform to really unleash super value to their customer base. I love that, the world of the possible. We understand all the stresses and strains put on business and IT today. So, Clive, Nigel, thank you so much for joining us. Nigel, we look forward to hearing how things go. Catch up with you in a year maybe. Thank you. All right, so we'll be here all day at the Ritz Carlton in Washington, D.C. Science, Logic Symposium 2019. I'm Stu Miniman and as always, thank you for watching theCUBE.


TFNN, Headline News Update. Good afternoon everybody. I'm Tommy O'Brien, coming to you live from TFNN headquarters in St. Petersburg, Florida, 2 p.m. Eastern Time on Thursday, two hours left to go on the trading day, and we got markets hanging barely onto some positive territory. S&Ps right now, negative, ah, negative, positive by six points, trading at 2786. We got the Dow positive by 24, trading at 25,155, and the Nasdaq positive by 10 points, trading at 75, 57. Notes and bonds, basically, around flat territory. We got the 10-year, negative three ticks at 125, 17, the 30-year positive three ticks, trading at 152, 27. You got gold right now, up $6 at 12, 92, 30, gold getting a nice bid to the upside. We got the dollar index down 15 ticks at 97, 485. Start things off. Let's jump over to the futures markets. We'll start it off with the S&P, a little bit of volatility. We reach an intraday high just prior to noon Eastern Time of 2793. I say intraday, I guess, at 1030, we were up there, but after that point, we reach 2793, currently trading 2787 in the S&Ps. Nasdaq 100, pretty similar pattern. We make a low for the day, just in the last about 20 minutes of 7229, Nasdaq 100, trading 7241, Dow 30, trading at 25,163, kind of in the middle of its trading range for the day. Crude oil trading lower. We just peaked. Did we get it? We did. Got below $57, hit $5680, quite a run to the downside, currently trading basically right at $57. Back in this up a bit.  I mean, look at yesterday, right? We were right down to this exact point yesterday, $57, and then we traded up to $5950. We'll see if today is any different. Natural gas. We got EIA numbers at 1030 this morning. We also got crude numbers at 11, so that's playing into what happened today as well. Natural gas, trading at 255, and Euro US dollars, trading 111.36. In terms of what else you have happening across the market, we got GDP numbers this morning, 3.1%. Market had been looking in for about 3%. Either way, economy seems to be doing well with that number, and then what else you have out there? It is still earning season. We got some earnings. So there is Dollar General trading up 7.5%. They're already out in terms of what's coming out today. We got Uber after the bell. Uber, trained basically at $40. When you get Costco after the bell, Costco up about 4 tenths of a percent. You're also going to get Alta, Alta Salon up 1.1% ahead of those numbers. Stay tuned, folks. Tom O'Brien coming up live from 3 Tail 5 as he wraps up this market day should be exciting with those earnings. Stay tuned. Have a great Thursday.


Hey everybody, just want to let you know that tonight I'll be streaming the Democrat debates over at my D-Live channel with SJG perspective and Robert Noir. Come on over to hang out and discuss the clown show circus as it unfolds. With Democrat big money recipient Chuck Todd moderating the debates, it should be exceedingly ripe with bias and corruption. Speaking of that, have you all ever noticed that all their questions come from the left? They never ask questions from the right leaning perspective. My prediction is that you'll see a lot more of that tonight, so join us at 9pm Eastern and get ready for an evening of face palms and laughs. In fact, when you're done here, head on over to my D-Live page and subscribe. You can find all the links in the description and pinned comment. See you all there tonight. What do y'all think of CNN? CNN? Yeah. The Communist News Network? Yeah, them. Did you all see the Project Baratocs? They'd be great if they would just tell the truth. Yeah, absolutely. Did you guys see the Project Baratocs release recently, yesterday? Pretty much proves that they're in the tank. I mean, we already knew it. There you go, man. I'm going to go over and trigger some more scores. All right, let's go. You guys like Elizabeth Warren? Yeah. I like anybody that's not Trump. Anybody that's not Trump. That's pretty much it. Just anybody but Trump. How do you guys feel about her claiming to be Native American? Well, I mean, I think it's been proven she does have some... Well, it actually turned out she has less than the average American. Yeah. So it's actually... That issue really doesn't bother me. Okay. Well, thank you. I appreciate it. I'm more bothered by what's going on overseas. And what overseas is bothering you? Abandoning our allies. People who have been our allies in the war. Yes. Then we've abandoned them. Hey, what is this for? I have a YouTube channel. Don't take politics. Okay. I'm not sure we want to be on it. I'm sorry. That's fine. Thank you though. No problem. Here, this way. These bottles. I know. I know. I'm very confident. Thank you.


The next person I want to invite is a long, long friend, a long, long time ago friend of mine, Rui Quimre, and he's a person that puts me all the time in very bad situations, and it's not because he's taking drugs, you know. It's because it's something like people from the conference were asking him for a beer or a bio, and he sent us this to us. So this is the words that I have in my hand to praise and to talk about Rui Quimre. And that's why Naomi, she put me here because she knows that I know the guy a little bit. So Rui is a psychologist. He made his studies on justice psychology with me, actually. We are more or less not from the same year, but we are from the same faculty. Rui was a guy quite engaged with Gilles Deleuze. I was more Michel Foucault. And sometimes we have these kind of debates about controlling or those crazy machines of Michel Foucault, the crazy machines of pleasure. And I'm saying these crazy machines of pleasure because I think that Rui Quimre is a person that likes to go together with pleasure, and that's why he's taking drugs, I believe on that. But at the same time, he is a person that goes with thoughts, philosophy, with a person that likes to have a critical view or perspective about society and human relationships. And that's why I believe that Rui accepted somehow on this way to become the president of the Portuguese Drug Consumers Union called Casa, that lots of us, I'm pretty sure, we are proud of it because it is, for me, one of the major gains, inputs that we have, or outputs, sorry, that we have from legalization in Portugal and harm reduction is Casa. And because of that, because of the wonderful work that Rui and the other colleagues from Casa are doing, I invited him to come and say some words about your perspective on harm reduction. So welcome, good afternoon. Thank you, thank you for including the people and the voices of users trying to contribute. It's not just Casa, it's not just this group. It's the collaborative work that is possible now with the criminalization or much easier now with the criminalization. And yeah, lots of things have been possible thanks to NGOs and thanks to the strategy built in 98, 99. The strategy, I would say, it's translated in English and I repeat, it's a brilliant document at the time it was done. And I think that it's still very, very comprehensive and very actual. It proposes a complex look at this use of substances, managing of pleasures and so on, not seeing the human being as a body, just a biology, but a bio-psychosocial approach. And well, this kind of new line opened by the group of experts with auscultation to civil society opened the doors to this criminalization law in 2000 and then 2001, the building of the operative pillars or tools of harm reduction. So then Jerome Goulin and Sica have developed this operative implementation of the strategy and things for us users were going pretty well till 2008 when financial crisis but also another aspect happened.  But we still have a civil society not so strong and always in need of structural dialogues and a great investment from the powers. So the financial crisis boycotted the possibilities of harm reduction to develop and Kassel is born in 2008 as an informal group. It's the first time that the group manages to weekly meet, debate the policy, see what was missing, read the documents and let's go to the neighborhood and see is it there, the national strategy, is it there, the harm reduction and in lots of these contexts we still don't find the state. So it's a long road to do. I think that we should re-read the national strategy and try to catch the spirit because for users was a great moment of hope, of freedom and the freedom not just to say no, no informed but to say yes also but informed and taking the risks that each person can manage. So this has been a marvelous encounter with a big family of harm reductionists, people that have a profound respect for human being on human rights. And I think that it's a new energizing moment for the state, maybe to re-read this reality because this year very close to places where we do intervention in neighborhoods with open scene of consumption, people still die of ODs with no necessity. So also the contexts of use are pretty different. It's pretty different to provide services for women, women that are engaged in sex work or that are engaged in disorganized use of drugs. And I'd like to highlight that this meeting also allowed for an interchange of a group of women in Barcelona run in a self-managed way, an underground safe consumption room and a safe space for women and that this interchange of two days and that this during the conference there will be this safe space for women and we will try to debate and what are the specific needs that are needed in different contexts. So I would like to see this kind of health issues not as a seek issue question, more of well-being and for that we have to build a road of a tailored intervention. If I am to work with the neighborhood in eastern part of Porto where the poor people are, I have to know that place, I have to know the characteristics and I have to build a tailored suit for that people. And I think I hope that this huge meeting, this encounter of wheels and this line of work that lots of people of very input, of input, of arm reduction have been doing for a long time, global commission, well, lots of... In fact, we have lots of evidences of what works, what doesn't work and it's more a matter of building our identity, our arm reductionist identity and begin to implement things. We have to go to action, we have to see if the documents that are produced in the government, in global commission, in different places where very good people are thinking about these issues, we have to translate them to reality and then monitor if that reality is being addressed and the needs are being well covered. So for CASO it's a great honor to be in this position. We are a very small organization that started as an informal group and just registered in 2011. And to be able to participate and contribute to solutions like the arm reduction, the drug consumption room for Porto where we participated in the consortium since the beginning. These kind of examples show or give me some hope that even being very little and it's still possible to influence policies and practices in the right direction. So I hope that this meeting brings lots of energy for the years to come because at the same time we live in a global context not so easy but with the short of, well, people see sometimes drug users' costs in these moments are more financial crisis. So I hope that with these three, four days of meetings and debating we can find together better solutions for the future world that we don't want more fragmented than it is right now. So welcome and thank you.


Hi everyone, Joe for jaskiescasebreaks.com doing a quick little number block randomizer for NT baseball Which is gonna be in a separate video. This is how the number block works big. Thanks to these folks for getting into it and There are the numbers right there. Let's roll it. Let's randomize it three and a six nine times for each list one two three four seven eight and Ninth and final time after nine we've got Brian crouch down down to a journey get in it three and a six nine times for the numbers one two three four five six seven Eight and at ninth and final time after nine. We've got one down to two Remember zero gets any and all redemptions for the following teams in that bottom tab right there Including one-of-one redemptions obviously one which goes to Brian We'll still get any live one-of-ones Non-redemption one of ones the regular one of ones All right, so Brian with one nixed over six and eight Adam with seven and four Jesse with nine Ed with zero There you go. So one two three four five teams possibly Including blockchain redemptions to Glenn with three Townsend with five and Jernigan with two Let's sort this by number right here And coming up in a severed video will be the break itself. Jasper's case breaks calm