Welcome back to another one. If you are new to the channel, I am Gold Pony. I do new car truck SUV reviews on YouTube and today we are in the new 2021 Volkswagen Tiguan courtesy of Hanover Volkswagen and Hanover PA. For more information on their inventory, please feel free to check out the link in the description box below. And so I wanted to check this one out today because this is an insanely good looking SUV to start and there are actually some minor updates for the 2021 model year. And this is an often requested video, but really what comes to my mind is are you going to get this one now in the 2021 model year and probably get a heck of a deal? Or are you going to wait until the redesign in 2022? So that question is going to be the one on everyone's mind. And so in this video, I will be going over everything about this one, testing out acceleration, braking, sound system, exhaust clips, steering field, ride quality, all that fun stuff. So having said all of that, what do you guys say? Let's just go ahead and jump right into it and as always, let's start with pricing. And so as you can imagine, there are several different trim levels for the 2021 Tiguan. First one being the S starting at $25,245, SE for $27,395, SER line black for $30,595, SEL for $32,545 and the SEL premium R line, the one we have today starting at $39,095. And so with the exception of that SEL premium R line, all of this other trim levels come standard with front wheel drive. If you wanted to add all wheel drive to any of those other trims, simply add $1,300 to any of those prices. And so regardless of trim level that you go with though, the power plant on the Tiguan is going to be the same. Powering this one is a two liter turbocharged inline four cylinder, putting out 184 horsepower at around 4,300 RPM, 221 pound feet of torque coming in at 1,600 RPM, power again sent to front wheels or all wheels through an eight speed automatic. With mpg numbers coming in at 23 in the city, 29 on the highway, taking regular unlit of fuel. And so but before we put this one to the test, give it a little acceleration test here, I did want to mention there are actually some drive modes that do come standard on the Tiguan and that drive mode dial is located directly behind the shifter. And so with that, not only do you have on road drive modes, but also off road drive modes as well. And so the way that works is if you press in the mode button in the center there, that is going to give you your on mode drive modes and they will include eco normal sport and custom.  And so all in all, when it comes to those adjustments, what they actually adjust as the shift points, the throttle response, steering sensitivity, the all wheel drive system engagement and the traction control systems as well. So all in all, you don't always get all of those adjustments on a lot of other manufacturers out there. So that is pretty cool. I like that. But having said all of that now, let's go ahead and find a straightaway and let's put the acceleration here to the test. And let's see how quickly we can get our new 2021 Volkswagen Tiguan here up to speed. All right, you guys. And so I got it in sport driving mode here just to give it the full experience. We're going to wait for this truck to pass here. And then we'll do a quick little acceleration test. And I think about now, here we go. And off we go. Dang, I like these digital gauges. It's not bad. It's not the quickest thing in the world, not the quickest SUV I've ever tested. But you know what? For the size of this, it does the trick. Certainly not going to have any issues from emerging onto the highway. And quite honestly, who's going to be racing a Tiguan anyway? So plenty of an acceleration for this one. I'm not too worried, but to go along with that acceleration, as always, braking is equally important.  As far as that 60 to zero stopping distance goes, it comes in at 134 feet, which quite honestly, it is a little bit on the higher side if you were comparing it to some of the others in its class. But it is a softer braking feel, I will say that. So it doesn't bite quite as hard as some of the other SUVs, but really 134 feet is kind of the borderline of average to not as quick as it should be. But still, braking feel is acceptable. I would put it that way.  As far as the ride quality goes, it's probably the first thing I noticed in this one. This one rides pretty darn good. I got to be honest, maybe it's because I'm coming off of driving the Golf GTI. But I will say the ride quality is plenty fine in the Tiguan. I would even say above average, it rides pretty darn good. As far as the steering feel goes, I do have it in sport driving mode here. And this steering feel is nice. It has a nice weight to it, not overly weighted, but not underly weighted either. I guess you could say it's just right for the Tiguan. So no issues there for me. As far as cabin noise goes, Volkswagen got it right once again there. I've gone over 50 miles per hour. There's no exterior wind noise coming into the cabin. So we'll say well done Volkswagen on cabin noise for the Tiguan. Even with this panoramic sunroof, a lot of times wind noise will come in through that as well. But even with that, it's fine. No issues there. Touching on visibility, I can see perfectly fine out the back. Second row headrests are kind of, you know, I don't know. They're kind of normal. I wouldn't say it's too bad. It's pretty much as expected. And honestly, it's above average really. If you were comparing it to maybe the Atlas Cross Sport, let's say, so plenty of visibility in this thing. And rain sensing windshield wipers actually do come standard on either of the SE Ultram levels. If you wanted to get those automatic windshield wipers, which is always pretty cool. But that about wraps up the performance segment of this review. You guys, let's all go ahead and take a look at the exterior of our brand new 2021 Volkswagen Tiguan. All right.  It looks so good out here. But anyways, let's go ahead and make our way to the front of this one first. Halogen headlights are actually going to come standard on all trim levels, but the one we have today being the SEL Premium. And either way, automatic feature does come standard on all trims, meaning when it starts to get dark out at night, those headlights are going to turn on automatically for you. Also, wanted to mention the headlight housings are going to be slightly different in design. Whether you get the LEDs that we have here or the halogens, that's going to differ slightly as well. So just below them, fog lights with the low speed corner illuminated feature coming with the SER line trim level and up. Then in the middle of it, all you will find that front grille with a dual horizontal bar design for all trim levels, essentially, except if you were to go with the SER line black, it is going to be a black bar design as opposed to the chrome that you're seeing right now. And if you were to go with one of the R line trim levels, you're going to get that R line badging filmed on the passenger side of that front grille. And of course, down below, you do have some front air curtains directing air around the wheel and tire combination as well. But I love the white and black theme that we have here on the Tiguan. It looks so dang good up front. But anyways, let's not go ahead and make our way to the side of this one. All right, so starting up top, black roof rails coming with the S and SE trim levels. However, if you were to go with one of the SE L trim levels, you will find silver roof rails. So a little bit of differentiation there. Rear privacy glass does come standard across the board.  Otherwise, you get chrome windows surrounds for all other trim levels, of course. Then take a look at the side mirrors. They are power adjustable body colored side mirrors for all trim levels. They will be heated for all trims as well with integrated turd signals actually then as well. So that's pretty nice. And of course, with the R line trim, you're going to get some R line badging found on the front fender once again. There's a little bit of chrome trim towards the bottom portion of the doors then as well. I wanted to mention that. So take a look down though at the wheels. This is where one of the slight changes come in for the 2021 Tiguan. There's actually some new wheel designs for the 2021 model year for the S and the SE trims only. So now you will find 17 inch double five spoke alloys for those two specific trim levels at least.  SE L trim level gives you 19 inch five spoke. And then the SE L premium, the ones we have today gives you 20 inch two toned alloy wheels. So of course, is what you're looking at right now. But now let's go ahead and make our way to the back of the Tiguan. So now since we are around back up top, you will actually find a gloss black shark fin antenna for all trim levels. Just below that rear spoiler with an integrated brake light just below that rear window wiper. LED tail lights actually do come standard for every single trim level. Gotta love that. Also going to find some four motion all wheel drive badging on the right side of the tailgate there. If you were to go with all wheel drive on the Tiguan at least and then just below it all, I guess this is one of the parts where I feel like Volkswagen could approve upon for the Tiguan at least. It looks like there's dual exhaust outlets. It really does with chrome exhaust tips and it really makes you want to believe that there are and I wish that there were, but there's actually not. Those are fake. There's actually a single exhaust outlet tucked away on the passenger side underneath as I'm showing you guys now. So either way, I think you guys know what we have to do next as always here is that exhaust clip. So now since we are around back of the Tiguan, there are a few different ways to go ahead and open this thing up. There is a button on the key fob itself. That is one way also a button on the driver side door. And of course, there is a button on the lift gate itself as well. As far as how it opens power lift gate is going to come on the SEL trim levels. There is actually a hands free then power lift gate for the SEL premium that we have today. So if you have your hands full, that is not going to be a problem with this particular trim level, but either way, once opened up, this is interesting. And so once opened up, first thing I wanted to mention to you guys is there is an available third row for the Tiguan. If you were to get that behind that third row, cargo space comes in at 12 cubic feet. So not a whole lot of space. This is a kind of mid sized smaller SUV anyways, but with all of the rear seats folded 65.7 cubic feet, then that's not too bad. But a seven seat configuration can be had, although you can also get the two row configuration like we have today. But either way, in that cargo area, you will also find a 12 volt power outlet, which is always nice carpeted cargo area as well. There is a cargo cover back there too. There's some tie down acres, also some grocery bag hooks. And if you were to lift up underneath that cargo floor, there's actually going to be a little bit of in floor storage back there as well. You have a spare tire back there and a place to put the cargo cover if there were not in use. So pretty much everything you could possibly want in the cargo area. We'll say that. But then making our way to the rear leg room, if you have the third row, that's going to come in at 27.9 inches, which is less than my old Ford Mustang GT, which came in at 29 inches. So really not a whole lot of space in the third row if you had it. But second row leg room comes in at 36.6 inches. So for reference, I mean, even six feet tall, this is how much space I had back there. Also 12 volt power outlet will come back there as well. There is rear ventilation for the S E trim level and up. Also rear center armrest with cup holders coming standard back there. And also for those rear passengers, they will find a phone charging port, a little bit of storage in between it all then as well. So only additional thing I would have liked to personally see in that second row would be rear window sunshades. I think that would be a nice addition, at least to our SEL premium trim level that we have here, but the Atlas has it. So I guess that's good. But anyways, making our way now up to the front seats, manually adjustable cloth seating comes with the S V text leatherette seating comes with the S E trim levels and a Vienna leather seating comes with the SEL premium. That's of course, what you guys are looking at right now, 10 way power driver seat with power lumbar for the S E trims heated front seats for the S E trim level and up power adjustable passenger seat then for the SEL premium trim level that we have today. Overall seats are plenty comfortable, plenty of adjustments here in this one, including lumbar support. So really no reason why you would not be able to find your perfect driving position. But then taking a look at the steering wheel, it is tilt and telescoping and it does telescope out quite a bit if you were a taller person. That's always a nice thing to have leatherette wrap steering wheel coming with the S E trim levels and the SEL leather wrap steering wheel then coming with the SEL premium and that SEL premium also gives you a heated steering wheel, which I'm loving today since it's in the 20s with snow absolutely everywhere. So I love the heated steering wheel on this thing. But now let's go ahead and make our way to the startup. Let me first start by showing you guys the key here do of your Volkswagen logo on the one side and when you flip it around lock unlock that button to pop the rear liftgate and that times two buttons going to be remote start which only comes with the SEL trim levels. You don't have to get the SEL premium just any of the SELs and you're going to get that but keyless entry with the push button start is going to come with the S E trim level and up. So all I'm going to do is simply put my phone on the brake and press that engine start button which is located directly in front of the shifter there and so now it gets even better with the gauges. Let me explain why Volkswagen digital cockpit or full digital gauge cluster is going to come with the SEL trim levels either one. So that is of course what you guys are looking at right now. Couple reasons why I love Volkswagen and Audi's digital gauges because they are quite similar not just because you could adjust a bunch of different things up there including how many miles you'll have left until you hit empty your radio information when you need your next oil change outside temperature the list goes on but when you hit the view button on the right side of the steering wheel it completely changes it there's actually like three different configurations you could choose to display up there like I could choose to display just how many miles I have left until I hit empty if I wanted to I don't want to of course but you can also choose to have a more traditional setup where you have the tachometer on the left speedometer on your right and whatever you want in the middle or you can choose to kind of have it all up on your screen at once including your radio information average miles per gallon at any given time how many miles you have left until you hit empty and that makes your digital speed super small in the bottom but really a bunch of different configurations you can do with this Volkswagen digital cockpit and I love that it looks so darn cold up there but anyways let's now go ahead and make our way to overall interior quality a panoramic sunroof that we have today is going to come with the s e r line black trim level end up and it is truly a panoramic sunroof it goes all the way into the back and the best part is it doesn't let in all that exterior wind noise when you're driving quickly so that is pretty darn cool I love that you do have a little bit of rubberized storage just on top of the infotainment screen just on top of everything really so that's pretty cool too so the things don't slide around dual zoom climate control coming with the s e trim level and up wireless phone charger coming with the s e trim level and up which is actually located directly in front of the shifter in case anybody was curious about that stainless steel pedal caps coming with the s e r line black trim level and you kind of have that to a certain degree with the s e l premium that we have here today too so that's pretty cool auto dimming rear view mirror coming with the s e l trim levels and it is a frameless auto dimming rear view mirror which looks amazing you have a compass in the upper right hand corner and homeland controls up to three different garage doors as well so that's wonderful ambient lighting also coming with the s e l premium trim level that we have here today which I love also big fan of the plastic carbon fiber ish look that you can find just above the passenger side glove box continues onto the doors as well that's pretty cool you have some nice stitched leather found on the doors in addition to that that's pretty nice just around the wireless phone charger you have a 12 volt power outlet two phone charging ports in there as well in case more than one person wants to charge their phone at the same time there's an electro mechanical parking brake to the left of the shifter there just behind that you have a looks like a place to store your cell phone you have dual cup holders there and a little bit of storage within the center armrest it's pretty deep it's not very wide but anyways that's going to be there for you as well but overall interior quality is fine it's nothing crazy but it's perfectly fine for the Tiguan now let's go ahead and make our way to the tech display on this one 6.5 inch color touchscreen display coming with the s trim level it's the only trim you're going to get that smaller screen every other trim level though being the s e trim level and up is going to give you that eight inch color touchscreen display which is what you're looking at right now really doesn't matter though with the s you still get bluetooth and all your streaming you still get android auto and apple carplay but it does get better with the eight inch screen because with this eight inch screen you get wireless android auto apple carplay and i would say the majority of manufacturers still aren't doing that right now i know hunday does it for some of their vehicles but i love wireless android auto apple carplay because nobody likes the clutter wires everywhere so that's super cool and that's for the s e trim level and up again factory navigation is going to come in the s e l trim levels although you don't really need it as long as you have a smartphone since you got android auto apple carplay anyways you check out your climate control information up there fuel prices you can set up a couple different cool looking clocks up there if you wanted to as well and of course you can check out your radio information up there so sound systems are going to differ six speakers are going to come with all trim levels but the s e l premium that we have today because this s e l premium is going to give you a 12 speaker fender sound system so having said that do believe you guys know what we have to do next let's go ahead and turn on the radio see we got playing today and let's test out the clarity of this one i've been like jamming out to the 80s with a digital gauge cluster let me tell you actually had a good amount of bass even for an 80 song so that's pretty cool really whenever i test out the fender sound system it's really above and beyond it's a really nice sound system for the take one i will say that but last thing i wanted to mention to you guys on the tech display is when you do put the take one in reverse you will find a rear view camera coming standard across the board also though for the s e l premium at least you will find a bird's eye view camera as well giving you that bird's eye view letting you know not only what is behind you what is all around you though as well which is always is going to lead us into safety it's the first thing i wanted to mention this is an iihs top safety pick only if you get the s e l premium for the led headlights otherwise it's not unfortunately but front side side current airbags do come standard in the back you're going to have latch aka lower anchors and tethers for children for the rear car seats tire pressure monitoring system but also standard across the board is going to be a blind spot monitoring system with rear cross traffic alert for collision warning with automatic emergency braking and pedestrian monitoring system as well then if you were to go with the s e trim level enough that is actually going to add adaptive cruise control and if you were to go with the s e r line black trim level that is going to give you front and rear parking sensors then as well and so overall when it comes to my final thoughts of the tig one the first thing that always catches my eye is the design the exterior styling on the tig one is wonderful it's an amazing looking suv quite honestly third row seating is a nice option to have in this one although it's not going to be the third row space that you're going to find in vehicles like the atlas perhaps it's going to be quite crunched back there but it may work for a small child who knows blind spot monitoring system being standard on all trim levels is also a great thing that isn't always the case on other manufacturers that's pretty cool love the digital cages with volts wagon that's always big plus two when it comes to my constructive criticism on this one led headlights really should come standard on all trim levels at this point many other manufacturers like master i'm sure there's some others out there i can't think of it this time do actually give you leds on all trim levels so maybe for the 2022 model year when it's redesigned it'll have that also this one is somewhat underpowered although it does get the job done you don't really need a crazy amount of power for suvs it's still somewhat underpowered when you compare it to the competition i'll just put it that way so in the end my question to you guys put it in the comments your answer if you're interested in the take one are you going to be waiting for the 2022 redesign or are you going to be trying to take advantage of probably some amazing deals you can get on the 2021 seeing as the redesign is already around the corner let me know in the comment section below that is about it for this one you guys feel free to follow me on social media on tiktok if you want to see what's coming next on the channel before it actually hits youtube be sure to hit the subscribe and the bell notification button if you're in the new car reviews that is what we do here on this channel after all do appreciate you guys watching more than you know and i'll see you guys all in the next video stay gold


Okay, welcome back, we are live here in San Francisco. Oracle Open World 2013, this is theCUBE, SiliconANGLE's flagship program, we go out to the events district to see them from the noise. I'm joining my co-host Dave Vellante, co-founder of wikibon.org, and we have back returning CUBE alumni, Kevin Chu, who's the global vice president, managed cloud services business and technology alliances.  Congratulations, and we're breaking news today because you just recently would have been promoted from to global vice president of managed cloud, congratulations. Thank you, sir. Always breaking news on theCUBE, SAP, Oracle, you're sneaking under the radar, it lets you come in here, yeah. It's amazing what kind of synergies actually between SAP and Oracle there are, there's obviously competing layers in the stack, but there's a tremendous amount of business that SAP drives on top of Oracle database and Oracle infrastructure. That's not going to change in the near future. Well, before we get to that, before we get down some of the competition, some of the product stuff, I want to get into the new job, I want to get into what you're doing. So we've known you, you're at EMC Ventures, you were part of the early crew, I call the outpost of EMC to get out here and surveyed the landscape of Silicon Valley, you and the team, Mark Lewis, Sean Douglas, really did the heavy lifting, knocked down a lot of deals. The CRO is one of them, a bunch of other deals. And then now, Sean went to service mesh, you went to SAP, great run. You were there early on all the SD, SD, software defined everything, networking, storage, now data center, you saw a lot of stuff. The cloud was right there on your watch, really developing and the big data world. So talk about your new role, what happened in with SAP in the recent promotion. Thanks, so let me just back up for a second. So right around 2008, that was a great time at EMC to be starting EMC Ventures. So the whole idea you nailed it was to get a Silicon Valley listening post out here to really understand some of the major tectonic technical shifts that were happening within cloud, big data. And then back then, I remember sitting in my office and writing a white paper that was, I called it internet scale databases. And it was because the word big data didn't even exist, which was pretty shocking. That's kind of like the information super highway right before the web was born. Yeah, and it was all about machine data, it was all about streaming data, it was all about biometric data. And so that was a major tipping point for the Joe realized that, well, we've got three smart guys, me, Mark, and Sean, Roger, and Silicon Valley, with our ears to the ground listening to what's going on, this could be highly relevant to what's happening back in Hoppington. So that was an important part. It was a great time, and the market was just crashing. I mean, that's classic Joe Tucci contrarian, right? I want to come out of this downturn stronger. And the way I'm going to do that is invest in the hottest place in the world for investing. Absolutely. And as the market was taking a bit of a pause at that time, it was also, but it was also the technology, there was a technology refresh happening. So cloud was just going mainstream, big data was going mainstream, hybrid cloud management, which was one of my pet areas, was just becoming into its own. And it's now becoming mainstream. So fast forward three years, left EMC and EMC ventures, and are now started back at SAP in January of this year, 2013. So I originally dropped in to run technology alliances. So that's looking after all the technology partners which have tremendous relevance to the new SAP stack. So that's, we're talking about Hewlett Packard, Dell, Microsoft, IBM, Oracle, there's a lot of different technology partners have a nice strong play in that new SAP stack. And what I mean by that is say five years ago, before the release of HANA, before SAP acquired Business Objects and CyBase, SAP is a pure applications company, really didn't give two shakes about what was happening at the storage layer, or at the middleware tiers, or at the networking tiers. And now with the importance of those different layers of the database with the release of HANA, with the acquisition of CyBase and Business Objects, now the importance of what's happening at storage, what's happening in networking is the utmost importance to our customers and controlling that entire technology stack. But your philosophy and how you're approaching that is quite a bit different than say, Oracle's, right? I mean, you're doing that with an ecosystem approach versus Oracle trying to, and Bill McDermott's been on theCUBE talking about that, he talked to you, John, about that in the past, saying, hey, we're focused on the application business, we're not trying to own the entire stack. Is that still the case, or do you feel as though there's an opportunity maybe to more vertically integrate? I mean, if you look at what Oracle has made strategic acquisitions both in storage, compute layer, at the networking layer, those are areas which never say never, but those are areas where SAP would probably never go. SAP at its core DNA is an applications company and now a database and middlewares company. So that is core competency, that is home ground for us. And especially when it comes to, you look at the total adjustable market of something like a middleware tier and a database tier, that takes SAP's TAM to the stratosphere. And so from that perspective, it opens up everything wide for the company. Plenty of opportunity. Talk about the virtual stream situation. Obviously, they made a lot of, hey, with big investment recently, devil in capacity, HANA's booming. What's the P&L look like for your role? Obviously you're on a P&L now basis, which is great, means you're managing a business. What's the product, what's the competition look like? And what's the dynamic with virtual stream? Is that in your wheelhouse? Is that part of your deal? Couple different questions. So the virtual stream is very important for our customers to have the portability across hybrid cloud. So whether it's private cloud like a virtual stream, whether it's public cloud like an AWS or our own HANA enterprise cloud. So within my wheelhouse of the business, I'm now global vice president for the managed cloud as a service business. This is working very closely with our private cloud partners. So let me give you some examples. A virtual stream is a great example of companies that have SAP expertise. So over time, companies like virtual stream, ATOS Origin, HCL, HP, they are hosting SAP customers. So for instance, another great one, T systems. T systems in Germany host about 500 SAP customers, full landscape. So T systems, unbeknownst to a lot of folks, T systems hosts one of the largest SAP instances for Shell. And so when you talk about SAP expertise, I think the bellwether is that there's a bit of a blending happening between and a gray area happening between pure hosting partners who we'd have thought would have been pure hosting partners like a telco, like a T systems. Well, they went out and bought systems integration expertise that have thousands of consultants that know how to do not only SAP application management services, but they know how to do, they know how to do custom applications so they can provide and turn. So there is a blending going on right now, big time. Totally, so companies like T systems can provide total end to end infrastructure management, application tuning, performance management, and give it a customer a full experience for a very complicated landscape like an SAP. So those are my partners, those are my. Is CAP, Gemini, part of your partnership alliance? Absolutely, absolutely. And CSC? Yep, so all of those major partners that have SAP practices for hosting. So Hewlett Packard is another great example. So if you look at the HP services organization, we did a major deal which was announced just two weeks ago. So it was a large deal in Australia where they bought, since they already had such expertise in SAP landscapes and they knew SAP customers, then they bought excess capacity and what I mean by that is that they're buying inventory because at the economics of them taking their intellectual property, and wrappering it around RIP and ultimately providing customers turnkey value, HP did that capacity deal in advance of customers actually requesting it, so which is pretty cool. Because now suddenly we've got a ready-made channel. So VMware, as you know, Pat did a very similar deal about four weeks ago. And that was something that, so the HP deal, the VMware deal, those are bellwether deals when it comes to major infrastructure companies that are adopting SAP technology because they know that that's the... This has been a new incremental opportunity for SAP in a way to get more market expansion, right?  It's additional territory they can put on top of their core business, right? It's alternative channels and I think me coming in fresh in the organization, I wasn't wedded necessarily to just the primary channels that made SAP what it is today. I was looking for alternative channels and really from a BD perspective, able to grow that. Yeah, I think about the day, David and I always reminisce about how old we are in the big canaline server days and it was the big six accounting firms, essentially consulting firms that were turned into being the monster integrators for the SAP days in the Oracle.  Yeah, I think that... I mean, I'm over-stretching that, but I mean there's now literally so many new channels.  And so now the evolution of those consulting companies is now into, look at HCL, HCL's a great example of how they have development capacity, they have consulting capacity, but yet they've got very focused expertise in particular areas like automotive, retail. You know, here in North America, we've just did some great retail deals and great automotive deals for our customers because HCL has particular domain expertise to make those customers wildly successful. So that's the evolution from a pure SI to a global outsourcer to a managed cloud as a service partner. So there's a big battle looming, obviously. We're hearing a lot about Oracle 12C in memory. It's short driven, a lot of traffic to your booth here at the show. I wonder if we could talk about that a little bit. You know, these, the decisions that customers make now are going to reverberate for years to come. They're going to have implications on the customers, implications on their suppliers. There's going to be, you know, maintenance agreements that are locked in. So there's a lot of Oracle customers running SAP. We know that. They can sit and watch and wait and try to see what happens around in memory. They can move to 12C and, you know, stay on the Oracle track or they can make a bet on HANA or they can maybe go somewhere else. What are you guys seeing? Talk about the uptake in HANA. How do you see, you know, 12C and Oracle's sort of rhetoric affecting that play, the pricing? You're starting to see some interesting dynamics occur in the marketplace and customers are confused, they're nervous, you know, some of them are dogmatic and loyal. What are you guys seeing? So Dave, we just crossed over our 2000 HANA customer and I think Oracle's announced around 12C in memory and IBM's announcement around blue, which is very similar. It's taking an antiquated database technology which was not designed from the ground up for in-memory processing or the combination of old TP processing and analytics. That's really the power of where HANA is driving. And also SAP, the DNA is application level company and so the knowledge, the brand, the intelligence of the application layer and the control point of the application layer is everything to SAP. That fusion of the application layer and the database layer, as you're going to see, there's going to be, you know, in the past, if you, with the way the customer applications were developed, maybe you had a trigger or a stored procedure sitting in the database container of Oracle, but that was something that a consultant wrote for you that is a derivative product of, off of SAP or Oracle applications. And so that's something that is not supported and not something that is actually running native in the Oracle database. What you're going to see is that as the data, the database and the applications grow closer and closer, the processing and the logic will move into a tighter alignment between the SAP application and the SAP HANA database. That's critical because then now suddenly you're going to have processes that used to be executing at the application tier are now going to be executing closer to the database where that application level can take advantage of the database server. Yeah, and so ultimately what I see it come down to from a customer standpoint is the business value. And that's one of the things I've always loved about SAP.  And the discussion is at the business value level. That's where it starts, you know, it's great when Hasso gets up there and talks, you know, geeks out a little bit. It's awesome actually, but it's really an event that's unique in that sense. It's really driving business value. So what are the conversations like? You know, you talked about some metrics, some of the uptake, you know, talked about some of the technical advantages. What about the business value aspects that you're seeing? So our customers are wildly evangelical about the business value that SAP drives for them. In many ways, they've shaped their organizations, they've shaped their success, their revenue curves around SAP's success. In fact, when they deploy SAP, they're looking to take that, that their organization or revenue perspective and their organizational success to the next level. And so, in many ways, they attribute the success of the organization to the deployment of SAP. And not just, ERP was a 90s curve. Now we're talking about combining real-time analytics with that ERP. So now, when I was at PeopleSoft back in the late 90s, and we always talked about the dream of having that dial that told me to do something and the gear or the lever that actually did something back in the ERP system. Well, it was very disconnected back then. Yeah, you actually had to have somebody that said, okay, I'm reading that dial, I'm reading that gauge, and I've got to go figure out which lever to pull or which switch to throw. With an SAP, it's automatic because there's certain processes that happen that are happening at machine speed or they're happening beyond the comprehension of one individual. In other words, the system has to take over and has to understand where the business logic is going to be driven and ultimately flip the switch or turn that dial that makes your business hum. And that's a power of the vision, bringing analytic systems and transactional systems together so that decisions can be made in real-time that humans can't make. I'm not saying you can take the humans out of the old humans of the last mile. It's not the Terminator. But nonetheless, you can put humans in a position to make decisions much, much faster. And again, that drives business value. We've been predicting, for the last 12 to 18 months now, you're going to start to see an uptick in IT spending as a result of that because of the business value drivers that you're seeing. Do you buy that thesis? Yeah, at Sapphire, we had the pleasure of having dinner with Jeb York, the owner of the San Francisco 49ers. And he's an amazing guy. I don't know if you ever had a chance to sit down with him, but you should definitely get him on the queue. Oh, John, Jeb York, the owner of the 49ers. Young guy, dynamic, you should get him on the queue because he'd be awesome. Because he's very tech. We broadcasted that live, the press conference he did with Under Armour and at Sapphire. He's very technically savvy. But he cut right down to it and said, you know, Kevin, it's all about, he said, we're building a new stadium. And he said, I can go out there and I can spend 30 million bucks on this super-duper scoreboard that does all this kind of, you know, whiz-bang stuff. But look at the power, look at the smartphone that's sitting in your hand. And look at those 60,000 people in the stadium combined with the power of that smartphone, deliver the real-time analytics that is personalized to that fan's experience and you've got that fan for life. That was brilliant, right?  So we're very close to the 49er organization. One, we met Jeb over there. My friend runs in stadium customer experience and he just hired my other friend who's been in the CTO of that group, John Paul. I don't think it's publicly announced yet, but in fact, I just leaked it a little bit. Don't delete that. Check it from the record. But they're building out the tech there that they're going to take to other teams. So it's not just the stadium stuff that they're doing. They're going to bring this to other franchises. And all powered by HANA, by the way. So that 100% experience, that fan experience is powered by HANA for real-time data and memory analytics. It's going to be a very Star Trek-like video clips to your smartphone and imagining some amazing experiences, not just text messaging. So, you know, it's just a killer opportunity. But let's pivot that into your job, because this is the world you're living in. So you come in cold to SAP from the sense of you have no baggage of SAP religion other than what you've known from the outside. But at EMC Ventures, you had a peek into the future by working with startups. You have a lot of experience. So you pop into SAP, what's the deal? What do you look at? What's jumping out at you? How are you getting your arms around it? And then I'll see you then, we're doing alliances, now you're doing a P&L. Is it, what's your charter? What's your objective? What are you, what's your marching orders? I wake up in the morning and I remind myself to ask why five times. Not why am I waking up, but certainly when I'm in the meetings with a lot of folks that have been at SAP for some time, I find myself asking why five times. In many cases, there is no good reason for doing it the way that things have been done for the past 30 years. And so that sort of disruption, I think was the reason why they like me and the reason why they brought me in is because I think a little bit outside the box, I come from a different perspective, coming from, I started out my career at PeopleSoft as I mentioned to Dave, but so that cut my teeth so I understand about applications. But then a 10 year run at EMC taught me the power of the infrastructure and the power of data, the power of information. That is... The converged infrastructure that HANA is driving to the front door of all the companies with, right? I mean, that's HANA's major software power is on top of the infrastructure. I think what always surprises the heck out of me is like if you look at traditional converged infrastructure, like a VCE or a Flux Pod, it's the simplicity of that. And you're really not doing anything that's totally engineering rocket science here. We're really just putting peanut butter and jelly together. But the simplicity and the power of that is beautiful. And I think we should never forget that. So what's your chart? How many people are working for you? You have some marketing budget, you have marketing objectives. You're actually marketing to specific target customer bases. What's the plan? Interestingly, so 75 plus folks across the world that we're the global team doing technology alliances and the managed cloud as a service business because it's so closely in line with the BD activities that we're doing to tech partners. Like I mentioned, the VMware and the HP deal. So as far as the marketing activities, I've got a marketing team that's just in directly report to me, but they're matrixed over. There's, and oddly enough, when I speak to the marketing organization and the team behind it, I always stress that we're marketing to three different constituents. We're marketing to external partners. So like your HCLs, your Tata's, your WIT pros. We're marketing to SAP customers that you can deploy traditional SAP applications in these private clouds. And oddly enough and ironically enough, we're marketing to SAP itself because you've got 66,000 folks within SAP that are looking for the next wave, the next big thing. And it's about taking traditional licenses that on-prem licenses that our customers have become to know and love over the years and now putting those into cloud economics. It's a great place to be. So you've got a lot of creativity. So it sounds like it's pretty greenfield for you, but you got to manage the landscape. You got to kind of watch the internal politics a little bit, but you have a lot of tools at your advantage, a lot of technology internally, SAP. So it's kind of heard the cats internally, figure out what can work, where you can work, but really the cloud is what you want.   I mean, kind of thing. Is that one of the main things? So the first point, SAP is a machine. SAP has, like I said, 66,000 folks, about half of those are field-facing. You put a product or the right idea into that channel and SAP will execute against it maniacally, which is great. You bring up organizations like CSE and HCL and Tata and Whitpro. These are also organizations that have a tremendous amount of SAP knowledge and just DNA of the organization. They're looking for the next big thing. It's got to be big though. You can't put not big stuff into those channels, right? I mean. But the good thing about it is that there's a huge win at our back because customers, it's not like, you know, SAP is putting its head in the sand and saying, you know, the cloud doesn't matter or the customers don't want subscription based adoption or pricing. Everybody wants that. Of course everybody wants that. Everybody, the market demands it. And so that sort of win at our back is what's propelling the managed cloud as a service business forward, which is awesome. Okay, Kevin Chu, congratulations on your new role at SAP, GVP, P&L, Technology Alliance is right in your wheelhouse. Exciting time, HANA is exploding.  Now, some will argue the use cases are a little bit different than Hadoop, which they are, but for big businesses, it's working. It's highly disruptive. Congratulations. Great to see you. Thanks for coming by. I know you did a fly by. Took some time out of your busy schedule. Great to see you. Kevin Chu, tech athlete, the CUBE alumni inside the CUBE. This is SiliconANGLE.com's continuous coverage live from San Francisco. Be right back with our day two wrap up after this short break.


Yeah, so, the idea was to, it's a business case, so well, welcome to developers too, but we'll talk a little bit with technical things. The idea is to talk about publishing industry, and it's specifically one example from France. Well, so just the world, well, we are kind of doing a lot of websites, and, oh, yeah. So, we wanna talk about the one old French press group, which is called Le Monde, El Mundo, probably in Spain. It was created just before the war, you know, all this stuff with France and war. In 1944, and now it is a quite big organization, media group, publishing group. They publish daily news with Le Monde, which is not running Drupal yet, but also a lot of magazines, weekly, monthly magazines, there's a small part of them. And they decided at some point to change their technology stack. It was a very old custom development based on PHP and several layers of PHP with several databases all around. Actually, publishing itself, so we have actually two magazines. The first one is Korea International, which is, you can go and see. It is already up and running. It's all French. The thing with this magazine is quite, the overview articles all around the world and different magazines, and then translate them into French. So there are specifics due to this workflow. We'll go back to that later. The second magazine also is Tillerama, which is I think one of the number one websites if you want to check your TV program, but they also have a massive amount of content about everything related to culture. TV series, theater, spectacles. You have everything. You have a lot of content about authors, actors, articles, news, movie reviews. It's in quite old system. Again, a lot of PHP stack, different databases, et cetera. So as any publishing industry, they are facing the problem of revenues. So they sell less and less paper and they don't get enough money from the digital. So they have to obviously increase their sales at any, in any ways, but also decrease the cost of their system. So the idea is you have one journalist writing an article, spending days or hours, depending on the quality. And then you have to reuse it as much as possible over mobile, Facebook, Apple News, your website, your partner website, but also print. So they launched a larger, it was two years ago to create a B-media CMS, what they call it. So the idea was to create one standard system for all their titles. A CMS, a content management framework that covers all the needs of all different magazines, which are quite different, as you can imagine, Korean international, they have their workflow translating articles from other magazines. You have Tellerama, which is basically talking about TVs and they have a lot of content arriving from external data sources, but still they need the same. And the thing, and there was the first movers in France, I don't know from the rest of the world, but in France it was the first movers to say the digital will pilot the print, and not the reverse, because usually groups in publishing, but they do, they have their legacy systems used to print, and then they send an XML feed to feed the websites. This is usually how it works, I don't know if how it works in your countries, I don't know if you work with publishing company, but well, it works like that in France. And the idea was they want to reverse that, and it's a very huge change, because from a technical point of view, it's nothing more than just reverse sending one XML to another system, but from a culture point of view from the company, it's enormous shift because they have to force journalists to work on the print, for print journalists to work on the web. And well, so they launched the RFP, but during the RFP there was a very long six months RFP process with a real competition, real audit of different solutions. So the first one they was looking for was Symphony, because this was suggested by their legacy vendor who created all the multi-layer cake of PHP staff and say, okay, we remove everything and we redo everything in Symphony. The second thing was ADOS media-based internal team and with Symphony and Node.js guys working on the CMS currently used by LeMonde.fr, which is a daily newspaper, which quite different. And this last one was us with Drupal. So actually it was a very long decision they tried and when they analyzed all the things that have to be done to support their magazine, they finally selected Drupal because it cost them less because ADOS media and internal system was more designed to create small news every day, not magazines, not long term things, not media management and their legacy vendor, I don't know, maybe they don't like them. Anyway, what we want to create is something like we have different data sources that are really important. We import images, video, feeds of content from different sources and then we have journalists who create articles too and publish them then on print system using InDesign or QuarkXPress because obviously different magazines use different printing systems. The website is quite normal. We didn't go for a headless Drupal. It's classical website with template generation, nothing new and a set of mobile application. The websites themselves are responsive but there are also a couple of mobile applications that will connect using services and get the content. So Drupal acts like a CMS but also like a ETL platform taking content from different parts. So what is so different when you are talking about publishing in print? Because when you look at the website, you think it's quite easy. You have articles, you have content types, you have media and that's all. So you take open publish distribution and you install it and done. Well, it's not quite that actually. You have several things. Obviously when you're doing magazines, the media is extremely important and they buy a lot of pictures from different sources. So you have to be able to manage in central way all the licenses for the photo. So if they are using licenses, they can use it from one date to another date and once it's finished, you have to unpublish it from everywhere. And the same media may be used in several articles in the same time or several different content types. So you have to be able to, you cannot use IMCE, you cannot use media, you have to create some specific media management system. Obviously HD print image conversion system, it's quite complicated because the photos are about several megabytes, but 20, 50 megabytes, 40 megabytes, 100 megabytes and you have to be able to upload them in an efficient way, convert them and also extract exif metadata. Metadata is extremely important for them. So when you take a photo, they don't want to feel it. They have hundreds of photo for an article, for example, that they can select from. So when you import them, you have to take all the metadata. Who is the copyright? Because you have to note them, you have to quote the copyright, et cetera. Another system we discovered that actually we didn't think before the RFP process, but it's so obvious is the offline mode. Actually, when you journalists create for the web, if they don't have any internet access, it's not quite a big problem. They have some delays, they can go outside or whatever, they can create your articles or whatever. Well, there will be no article for three hours on the website, no problem. But if they don't have internet and they have to print magazine, the press and the printing system cannot wait, you have 200,000 of magazine to be distributed all around the country, so you cannot wait even one hour and there is no delay possible. So whatever happens, even if they have free internet connection in their offices from three different providers, one is ADSL, one is Fiber, whatever, Satellite. But even then, there was one time or two times per year, there was no internet in the office for any reasons. So they have to be able to print anyway. So they have their printing system inside the offices. So we have to be able to manage this offline mode. It's quite complicated in Drupal, too. I've said about external data sources, just to get you an idea, we are talking about hundreds of thousands of nodes synchronized every day because we have all the cinemas, all the movies, all the agenda of all cinemas and all movies. We have all theaters events, you have all cultural events and many other content coming from an IFP, for example, rotors, we all synchronize them and there are a lot of content. And well, the easiest thing to develop was the InDesign integration because actually that was the most scary for us because we don't know how to create plugins or whatever, but it's quite easy. From a technical point of view, you just export an XML to InDesign and then you have a small InDesign plugin that takes your XML and put it inside the templates. Another thing you have to think about the issue thing, like on the website, on the media thing, you don't, you just have a fluid of content with nodes and tags and things, but when you start to think about print, you have to assemble them in issues. So this issue thing is quite important because you have to arrange your article inside issues.  You don't have scroll, you don't have panels, so you don't have views. So when you generate the content for a page, you have to be careful that there are enough space for that. And it's not easy chart counting and not working because obviously based on the font size, the place of the images, it's all combined. You know that you have some place for that, but we spend like a couple of months just to work on this chart counting system because it's really complicated because you have to not only say the limit is 100, is the limit is 100, if the font used is this size, and you don't have an insert of if the insert, but the position is there, then it's 150, et cetera, et cetera, et cetera, they have hundreds of rules like that.  At some point on Drupal, you have the workflow, it's very easy, validated, I read, okay, it's okay, next, you have whatever. When you have print issues, at some point it arrives in design, it generates a PDF and it goes back to Drupal for the final validation. So this again, you have to think about that because it's important. But anyway, now they are running since I think February, so it's a couple of months. I think they are extremely happy and they really see optimization in their resources usage. So also, back office is quite important. We created about 150 pages requirements, documents, specifications in the wireframe just for the back office. This is how the back office looks in terms of pages. Why it's important because we have about, I think 50 or 40 content types there. There is a lot of small things like reviews, film reviews, authors, et cetera. So you have to work on the back office, it's really important because the guys are using it daily and they cannot wait or cannot be retrained or whatever. So this is, it's not that easy. You have to think a lot and spend a lot of time. I think we spend about three months just on the back office. Then in terms of architecture, it has to be like bullet proof because again, it's like an e-commerce. If the e-commerce website doesn't work, they lose money. Here, if you don't print one issue, again, 200,000, they all paid in advance. Distributors are paying in advance. There are millions of euros each week, which maybe. So we created a kind of robust platform using all high available, everything is on different data centers. And one thing we tried on this for the first time, it was quite good experience. It really, I think you should use it. It's Galera Cluster, which is a MySQL cluster and it really works perfectly well. It's master, master cluster. We have free servers working on that so it solves all the problem with classical master sleigh thing. And it's quite efficient. Then the offline mode, we still are using the experimenting with the two because we implemented the two systems just to test which one is good. So the main problem of offline, you have the nodes, they have one Drupal installation online, like in the data center and one another Drupal inside their offices. So the question is what happens if they usually everybody works with the online and the internal is like recovery plan. But the question is what happens if there is no more internet? So they start to contribute on their local server. And then internet goes back, but the problem that we have a lot of content which arrives from data sources, comments, user reviews, user accounts. So how we re-synchronize. So let's see, it's a very old problem it solved on Drupal 8. It's common to every Drupal 7 installation. So today we are testing the two solutions, one small one with services UAD and the queue. So we accumulate all the changes or all the things that have to be synchronized in the queue. And when internet goes back, we send it to services to the other node. Another one is using deploy content model which kind of the same with a little bit more packaging. I can at this stage, I cannot say which one is more efficient because we didn't have any internet issues. So we have to plan in a recovery test plan, but we are very scared to do that. So we try to do it later, later, later. So you will see one day there is no magazine in France named Korea International One Week, so you'll know why. It was a test. Another thing is like they needed to be able to deploy the solution over different magazines. So we have the big one, Telerama, but also a lot of other titles. So the idea was to create a distribution so they can reuse it with their internal teams or without teams, reuse it across different titles. So this kind of classical thing, we have this distribution with different items inside and you clone your installation profiles, whatever. But there is another thing that they ask it for is how to, because the problem with distribution is good when you set up a new project, you build a new project, you copy the distribution, you configure it and you have your new project. Good. What happens if the distribution gets updated? How you can mix updates from the distribution, the central core or whatever, call it as you want and your local sites and your instances. And the more complicated thing, so we created them this architecture using Jenkins and Dockroot, I think Dockroot is on GitHub, it's open source. So the idea that they should be agnostic from the hosting thing, so all the websites can be on the one single Dockroot, on several Dockroots, whatever. We are quite agnostic for that. We have there's our Git core. On the left, you have your Drupal core, you have our distribution models, everything. And then inside each site, we have only model themes and libraries and tools for deployment. And the idea is that each site might be developed by us but also by other agencies, for example, small magazine, we are a little bit too big for them, so we'll probably work with a freelancer or a small company, but yet the company will still work on the common core and get updates. They cannot commit on the core, they get updates from the core, but each site is independent, so they can override views if they want, they shouldn't, but they can. They still are isolated. They still can get logs and the FTP and backups from the central thing, even if they are on a multi-site platform hosting with one Dockroot, they don't see it like that. And we offer them all the set of tools to get their, set out their environments locally and it's kind of good. And we actually, we don't inventing that for this project, we reusing this platform, the system for different clients and it works quite well. We have over, I think over 150 websites on one of them, Sangobao. So we also have GitLab to manage all the things. So now I saw that GitLab released an eight version continuous integration. I didn't test that, so maybe it's good, but today it's Jenkins and GitLab. And we also offer some automatic testing then. So this is how the site factory is working inside. So it's quite good and I don't see there are many, many different solutions, but I think all of them are using most of the same things. Maybe you can change Jenkins, but something else, but anyway. So just to give you some examples too about print web, so actually you can create starting with a web version or a print version. And then you go through the process. So actually there is print and web but just two nodes that are linked. And there are some differences obviously. So we created actually, this is a web dashboard, classical dashboard, but the filters and the background, not the background are not the same. So we have one dashboard for the web, one dashboard for the paper and one for everything. So the filters, the way you search for the content is different. And when you go, well actually it's not really, you don't see the differences between background. Yeah, what's that, different colors, I'm sorry. They also, yeah, the way of searching for the paper, it's quite different. You search by issues, by printing categories, but it's quite different. But at the end, you have your workflow. So when you create your new article, you can, there is a complete workflow and you can split at any moment. So if you created an article in web, at any moment you can clone it and start a print branch. This is the idea. So you can clone at the latest stages. So the idea is to not, you have to rework. Still you have different version of your same content. But you wanted to do it as late as possible in the workflow. Why different version? Because, well, it's obvious. Links, videos, assets are not the same and even the content you can put more charts in the web page rather than on print. You don't select the same pictures because for example, when you send your content for print, you will send it with, I would say, like 50 different HD images. And then the print, the guy who is responsible for the layout, he will select one or several images on the web you can put on the gallery, whatever. So for the media, we are still using assets model which is we kind of maintain that, well, more or less. But at least we maintain it for the client internally. We don't never have time to release new version, but yet it's kind of a new rewamped version of assets where we have license management and the assets, it's like Scaldi, they are two models you should use. I think Scaldi or assets, whatever, not use media for Drupal 7. But you have all these entities, you can drag and drop your content inside Wizzy Week and it's still, it's not HTML, so it's still an asset code which could be converted, rendered as HTML. You can also drag and drop them in reference node in structured content like anything. And you have videos, photos, whatever. You have also quotes, you have Twitter status, whatever. So it's media assets management and not just photos. Quite important for magazines. So the workflow, well, I don't ask you to read carefully on the workflow, but just to give you the idea that the workflow is a little bit more complicated for a big publishing platform with using print. We have several states like draft to be translated. This is something specific to the Korean international because they translate articles from outside. But you also have translated, edited, validated, corrected. The page version, this is with the PDF from the print and then published. So, and it's extremely important because we discovered that how important the workflow it's like political thing, like you either validate or have to validate. Even there is nothing to validate. You have to push the button. So the thing is that actually we also discovered that the change management was the really, very big thing you have to think about also. The importance because, and this is something we didn't think, we created the nice solution with workflows, with publishing, with importing content, exporting. We also migrated about half a million of nodes from legacy systems. This was nightmare like cleaning up HTML, crappy HTML and putting in structured content. It's just, never works. You have to replay and it takes four days to migrate and when the release date arriving, you have to no more four days. So you try to write code directly in SQL. You shouldn't do that. But the most challenging thing was the change management for the journalists, the actually guys who were using because before you there was a bunch of geek guys who was using the web, publishing on the web and then you have this enormous newsroom with old guys wearing beers and they use only one tool, really. And they will never, ever go out of this. And it was really extremely complicated for us while using web CMS every day. It's easy. You look the interface, there are not so much fields and the wheezy is like Drupal. No, it's not like Drupal, but it's not like Word. So that was, we spend a lot of time to try to convince, to learn and you should never underestimate this part because the actual users, they will report to the boss who actually will say the project is a success or not. Technically it will publish and you can print but if the users will complain saying I don't like it, it's enough, then the boss will hear I don't like it, they don't like it, it's bullshit.  So really be careful with that because, so in terms of numbers, and this is a thing, last thing I have to say, so we have two sites so far. On the first time we have 15,000 nodes and on the second 500,000, we have about 20 content provider different, yes? So, can I ask you a question? Yes, yes. So you ask a question, Word? Yeah. Obviously I cannot help you, but yes, let me. Yeah. There is no journalist in the room? No, okay, you can go speak freely. Oh, God. And French are not good in French, you know? It's a complicated language. Yes, well, just to answer your first question, actually yes, it's absolutely true. The spell checker is extremely important. Again, that's what's discovery for us, the spell checker. Okay. With all these reviews, but yes, it's still important and we integrated Prolexys, which is a Prolexys v7 version and it's quite working quite well, I would say. Yes, they have French in it.  It's like Prolexys working perfectly well, you have the model said, okay, no problem, today's we integrate the model. So, but the model works field by field and there is a lot of, and it integrated with CK editor, which good, but we have half of the field are not CK editor at all. So, we still have to control the legs and there is, ah, it doesn't work, we have to integrate. And then we added a button on each field, check the syntax. As I said, it's crap, we don't want to patch the button each and every one. One button checks all the fields and now you start to see the problem with Drupal when you have one interface, not edit and you have all your fields and you have one button there who actually goes and checking all the fields which are different, you have CK editor, so it starts to be and we spend two weeks as usual. So, yes. And the second question was? The other editor, right? Word. Yeah, comments. Yeah. You actually have also a library, I don't remember JavaScript, we also integrated that, hey, it's good, we actually, you should have done my slides. Because I got the previous version of this also, so you remember me. Maybe? Yeah. Yeah, yeah. And the thing is, yes, the common system, yeah, there is a JavaScript library which is, I don't know, it's jQuery tool which actually adds your tool tips and comments inside your, you just underlining text. And then you can store it. I think there was no Drupal models for this slide, so we had to develop it probably. But, yeah, they still can do it. But again, yeah, you have to add in comments, it looks like easy, I add the lib, I store them somewhere in the model, that's okay. But then you have a comment answered, oh, I want to have workflow over comments, comments not answered, I can answer to a comment, it starts to be complicated. So, yeah, that's why at the end, at the end we ended with, so we have 20 content providers, we have free mobile application, we have 150 people to be trained. We trained 150 people, it's a long process. You don't train them, you train them by group of five to six person maximum because they ask questions. And they are reluctant, they are right there and they sit like, I don't like your tool. And at the end, after two hours, three hours, four hours of training, you show this amazing drag and drop, everything is much easier. So, do we like it? No. So, yeah, and they note you, because when you have this industrial way of training people, they have notes and then you receive after four hours, three, three, two, two out of five, one out of comments, I didn't like the tool. So, yeah. And you have to repeat, they forget and you know everything. And they support also. Also, well, at the end what was really good idea was to involve the guys from the beginning.  They don't understand nothing, but they still work and they are involved. This is important. The second thing is to have on-site support guy during the after lunch, because the Bing bang, it's everything works. Like the website is okay, no 500 errors, no 44, everything is okay. The content is migrated, wow. But still there is millions of questions arising. Go, I don't remember how I have to push it and it's really stressful because there's like 10 minutes they have to answer. It's being in a newsroom. It's really stressful experience because everything goes so fast. And in the e-commerce side, you don't have this energy and you don't have this level of stress because everything goes like, I have to publish it now, then I leave there. And so you have to answer questions. So put somebody inside and good luck to him. So 15,000 men hours so far, the project is not yet finished. So we have still many evolutions, new lots and so on, 18 months. And I counted this morning 1,193 tickets in red mine, which is not so big. Probably some bugs are missing there. They don't see them yet. So I think that's all. So if you had some questions, well, welcome. Try to answer them. No, those guys are not authorized asking any questions. Yeah, yeah. Well, Jen can stuff. So the idea is, maybe somebody will help me. So the idea is Jenkins is used to run jobs. So we have three things. We have our Git organization. We have a tool named Docman, which actually builds from different repository, one single doc root. So this is a tool you can find it. It's just Docman on GitHub, you will find it. I just got whatever. So the Jenkins actually works on several things, deployment. So he is responsible of automatic deployment of each commit from dev to the hosting, from stage to the hosting. You, inside Jenkins, you can also manually deploy one production tag. So you press, I want to push in production tag, whatever it pushes there. It also executes all the things like backup the database, run the update PHP for updated models, act, revert features, running PHP, CPD, running automatic test with mink, and reverting the deployment if everything goes wrong, anything goes wrong. So a lot of small things that during for the deployment actually. So this is the main way. So the main thing is like I take all the websites, their current release state because they are all in different states and I all put it together and deploy in one doc root. Mm-hmm. No, it was the Quark, it was InDesign. Or InDesign. Yes. Yeah. No. Well. It's just content going out too. Content out, yeah. Obviously one thing, you cannot recreate InDesign with the panels. Well, not yet, there is working on that. But yeah, obviously the layout of the newspaper is still created, but it's fixed.  So all the layout is created. They reworked also the layout because it was created as previously all the content was manually copy pasted inside from Word. Now it's automatic process. So they have to rework on the layout because the layout in InDesign, it's like in Photoshop, if you don't create it in the right manner, you cannot automatic because title, it was title one, title two, title three. So we have to rework the entire layout without changing the actual look until but the layers, the name of the boxes and stuff. So we can automatically connect with the XML. Yeah, yeah, just another pain in there. So yeah, actually, I think there are translations in Korea because there are always two versions, the original version of the newspaper from El Mundo and then the translated French version. But it's not a Drupal level multilingual system. If you add it because you have workflow, you have a web print and you have versioning, which is kind of enough for complexity. If you, on top of that, you add translation, which can multiply the number of nodes, it will be just much more complicated. But, well, it's nodes, so you can do it. I think you can do it. We didn't try yet, but you can try. Yes? Yes, absolutely. Yes, exactly. So yes, there is two stages. Everybody knows 150 people working actually on Drupal now only and they select what we call I know how the breadcrumbs, I know that the word in French, yeah, chemande fer, I don't know which, which select the pages, which pages this content goes to which page? Yes, I don't know. Well, something like that when you have to say which page? Yeah, thank you. And they also select suggest images, like when they create articles, they go for the HD library and say, I want this, this, this, this, this, they select the images. And then there's another guy who actually, the pickups the right image. And then it's transferred to the server with InDesign and there the guy take it and have just to select the picture and maybe modify something. Generate the PDF, it goes back to Drupal. And then the final validator, Editor-in-Chief validates the final printed version in PDF inside Drupal. And once it's validated, it goes to printing. Everything is Drupal. Yes, everything is Drupal. Yes, yes. Everything is Drupal. So yeah, that's why I say that change management, it's an old house and there is a lot of guys and it's an old organization. So you have to really spend time on change management. This is something very new for us because usually guys are happy to have Drupal. Here they had a tool which is quite cool compared to what they had previously because it was really, really crappy, but they are get used to it since 15 years. So you know, you're still using QWERTY keyboards which is not the more master ergonomic, but you just use it because previously there was printing, typing machine, you know. So it was QWERTY, so that's the same. No more questions? Yes. Yes? Ah, no, yeah, because we don't have, our nodes, well, sorry, yes, it's a misunderstanding. We have actually, there are much more entities. But in terms of nodes, what I call nodes is articles and the dossier and things inside QWERTY are on the, if we count all the images and all the entities, they are much more. I don't know how much the entity, I think we have like 50,000 images only because they have a large library, because they have all of photographs who created their own library from since, I don't know, since 40 years. So yeah, they have much more entities. Articles, they are 15,000 articles. And in Tellerama, they are half a million. But again, I don't have stats. It's quite complicated because we had versions. So the database is big. So the QWERTY is launched since February. The second site is a private internal beta because it's a much bigger website. So we have also performance issues, not issues, but we have to be sure that, because it's a very well-known website in France to check the TV program. So at 6 p.m. from 6 p.m. to 9 p.m., we have these three hours, the traffic skyrocks. And it's all, it's not static, so we cannot just put it behind Warnish. And we, because it's personalized, you can connect and based on your preferences, you load your favorite usual thing. But yeah, so the second site is not yet launched. We plan to launch it very soon. Hope. And the first one since February. Yes, all the archives are printed. So the entire websites, you can go up to, I don't think I have 20 years of archive, I think, I don't know. But all the archives are here. Yeah, yeah, yeah. No, no, no, no, no, no, no, no. Yeah, I understand. No, the archive is for XML content. Obviously, everything before the digital world are only present in, they don't digitalize the old archives. So we got this problem on another project, which is a B2B project. They, we hired a company that actually digitalized all the OCR system, just digitalized all the content. But here, no, we don't have archive with images. But it would be not so complicated just having PDF, but they don't have that. Yes. Hey, I will repeat. Yeah, yeah, I will repeat the questions. No problem, sir. Sorry. Yeah. Yeah, to understand the editorial workflow for print. Yes. Is the editor, and the editor can select the articles. But can they select the, for each page, the article or just the order of the content to? They have the both. So the first two, they have the validation. Once it's validated, they can select the theme, based on the theme of the article, let's say politics, or Spain. They talk about Spain. So it goes in Spain. And inside the Spain, they can select the page. And they cannot select where the articles goes, because this is an offline decision between the editor-in-chief and the guys who is putting the layout. So they can change it at any time. They can, I think it's an offline process. I don't think they can select the emplacement, because it changed a lot based on the decision between editor-in-chief, the guys who do the layout, and the guys who select the photos. So I think the position on the page, they cannot select in Drupal. But it would be quite interesting, try to replicate the layout of the paper inside Drupal with panels, and it would be the next stage, I think. No, but it's not possible yet. The page, where it goes. But then there's a guy who can rearrange it. Yes. Assets, assets. It's an old model existing since Drupal 5, but we revamped it, so we maintain it now for Drupal 7. It's like Scaldi, but it's using medias as entities. So, sorry. Yes, so the question was, what was the model we used for the media? And the answer is assets. And yeah, welcome. And the idea is like using entities and not going from, because the problem with media is using files and the creative file. And then you admit that, but it's wrong, because medias are not usually files. You have videos, you have quotes, you have whatever thing. So we created this model, which is named assets, and you can add whatever you wish. And you drag and drop with whatever, which might be file or not at all. You can add a questionnaire inside your WYSIWYG whatever. So this is, and you have an alternative model, because we are very honest, you have another one, which is kind of the same features, but a little bit less good, I would say Scaldi. We prefer assets, but it's normal, we created that, we think it's better. But yeah, yeah. Yeah, two questions. One is about the format, like do you use a subset of HTML to format like bold and things like that? Or that's... Yes, yes. And do you consider something else like markdown or another kind of... No, it's still using HTML, but we restricted obviously the CK to the minimum, so they can use. And then at the import level, we have to convert to a different way in design, but we still use HTML, standard HTML tags. But with classes, which are restricted and work it out to be sure that the layout is good, but HTML is okay. Yeah, and also about the InDesign export, like is that something that can get into country or something like that, or because I think it's quite an interesting feature? Yeah, well, the feature is... Actually, the feature itself, it's extremely easy. It's very custom to each newspaper because you actually, what you do, it's a mapping between an XML you receive and your layout. So it's extremely dependent of layout. The code itself, that just do them, take the XML and insert, there is, I think, examples on InDesign app so you can just grab any of the plugin example, tell the world example of importing something. So the real work is to map it. And add business rules like, if I already have an article more with 50 signs, please put it there. And if the article is noted as sticky or important, then put it there. But actually it's just mapping. You're done? No more questions? No, good. Thank you.