Hi everybody. My name is Mark Shklav. I'm the host of Think Tech Hawaii's Law Across the Sea program. Today we will go across the sea to learn the facts about the current conditions in Fukushima, Japan. My guest is Steve Tirata. On March 11, 2011, the Fukushima earthquake tsunami and nuclear disaster occurred, and many of us have heard about it and watched it on the news then, and we hear a little bit about it now. Steve Tirata was in Japan when all of those events happened, and his experiences in Fukushima since then have made him a zealous advocate for the truth about the current conditions existing in Fukushima. Steve, welcome. Good to see you. Thank you for being here to talk about the facts of Fukushima. Before we get into that, tell me a little bit about yourself.  Sure. Thank you for having me on the show. I was born in Honolulu and raised in Hawaii in Los Angeles. How did you learn or how did you get to Fukushima? How did that experience get you there? After you were in Hawaii, did you get involved in Fukushima? It was a close career after I had retired from my last position and actually went back to Fukushima, discovered a mission that I needed to volunteer for, set it up, and physically move there. That is where I'm reporting from now. Before you got to Fukushima, what were you doing? What was your profession? What were you involved in? I was working in real estate in Hawaii for over 30 years. In 2008, 11 years ago, my wife and I wanted to change our mission. We both moved to Washington, D.C. We worked for the State Department. Then we moved to Japan, learned about Japan. Finally, we moved to Seattle in the Corps of Engineers where I retired. The disaster happened when I was in Japan. Where were you when the disaster happened? I was a civilian stationed at Camp Zama, the U.S. Army headquarters. On March 11th, I happened to be in Okinawa on a temporary assignment. You heard about this disaster. I think our photo number one shows a little bit about what that was. Yes. It was a triple disaster, as you had mentioned. Earthquake was 9.0 magnitude. It was a terrific shock, followed by a massive tsunami that was by all accounts over 35 meters high at its highest point. Then in Fukushima Prefecture, there was an accident at the Daichi nuclear power plant. As a result of the earthquake and tsunami, over 19,000 people died, and over a million buildings were damaged or destroyed. The nuclear accident had its own aftermath. About 160,000 people or more were evacuated, and even today, 40,000 of them have not returned home. And Fukushima is on the east coast. That's a prefecture, right? It's more than just a city. There is a city there, and then there's a prefecture. Is that correct? That's correct. Fukushima is one of the 47 prefectures in Japan. Prefectures are the first organizational unit under the national government. It's like a state. That's the best way to compare it. In size, it's the third largest prefecture. And in comparison to Hawaii, it's about the size of Oahu, Maui and the Big Island combined. A little under two million people live there. And Fukushima City is the capital. Is that how it works? Yes. It's the capital city, and that's where I live now. Okay. And at the time of the earthquake, tsunami, a nuclear disaster, you were in Japan What did you, you know, what experience did you have with Fukushima at that time? In June of that year, which is three months after the disaster, friends from Hawaii, the Rotary Club, I had been in Rotary in Hawaii for many years, contacted me and said they were going on a humanitarian mission to Fukushima and to present a donation check. And if you recall, immediately after the disaster, virtually worldwide, everyone was getting together and trying to find ways to help Fukushima. They asked me to join them. So I jumped on a bullet train with them. We all went up to Fukushima together. Let's take a look at slide number two. And what does this show us on this slide? Slide on the left, the X shows where the Great East Japan earthquake happened. The coastline, which is in red, shows the area that was affected by the tsunami. The tsunami hit more than Fukushima. It hit all up and down the coast. The slide on the right focuses on the Fukushima Prefecture. It's about 5,000 square miles. And the tsunami went on shore, virtually all across the beaches there. Okay. And so you and your buddies decided to go and present some donations and see what you can do to help. Within a couple months after the events, what happened with that and that respect? What did you do? What experience did you have there? Sure. I had taken one week's leave to help out with the humanitarian mission. We got there on the first day, arrived in the capital city of Fukushima City and interacted with some local folks, Rotarians and so forth to get the lay of the land. We took a tour and because Fukushima City is inland, we could see earthquake damage, but not tsunami damage. Unfortunately, though, I had received a call the first evening from my army base saying, I could not stay in Fukushima because I was within the 80 kilometer exclusion zone for U.S. citizens. So you had to follow orders and leave. And how did that make you feel? I felt guilty. I felt like I was abandoning the people that I went there to help. But before I left, I told them that I would be back. I didn't know when I would be back to help them. And then what happened? At some point? Yes, it took me seven years. Seven years was last year. After I retired, my wife and I took a reconnaissance visit, the way I describe it, to Fukushima. We visited everywhere in the north, in the south, in the east, in the west, even the coastline where had been damaged the most. And what we saw was that most of Fukushima prefecture was recovered and restored. It's like we were walking on King Street. Everything looked normal. And I did not have any projects that I could participate in. Let's take a look at the next set of slides and see what they tell us. What is this? These next few slides will show how the recovery had taken place. This picture is taken in Kotsu Rao Village, which is one of the evacuated small villages near the coastline of Fukushima. What happened is, during the major decontamination program that the government had, the contractors under local municipal control went in and followed a certain protocol, including scraping up the top five centimeters of dirt, power washing roofs and gutters, cleaning playgrounds, tool yards, et cetera. And all of that contaminated debris went into black bags that were stored in the neighborhood from which they came. Eventually, there were over 1,100 sites of these neighborhood bags. Let's take a look at the next slide. This slide shows the same temporary site that the black bags have been removed and taken to an interim storage site on the coast. And crimson, which is the site of Fukushima, crimson clover flowers were planted. Crimson clover will really enrich the soil. And in that area, they plan on using it for grazing of cows. It's an example of how the temporary storage areas, which had decontaminated waste, which was really an eyesore in all these neighborhoods, are being scooped up and hauled away in the area restored. In the next slide, let's take a look at the next slide. This is a picture of what used to be called the Jay Village. The Jay Village is on the Fukushima Coastal area and used to be the National Soccer Training Center. Right after the disaster, the government converted it into a disaster operation center. It stayed like that for several years. Today, it looks far different. Let's take a look at the next slide. Oh, well, Jay Village has been converted into a modern sports complex with a covered all-weather field and its own train station. But what's very notable about the Jay Village is, next March, March of 2020, the Tokyo 2020 Olympic torch lighting ceremony will be held at the Jay Village, which is only 12 and a half miles from the Daichi Nuclear Power Station. So it looks like everything's recovered. Almost everything. Now, what is not recovered, and what are you feeling about the representations or the view that people have of Fukushima? Sure. First, what has not been recovered? At the Nuclear Power Station itself, it's undergoing extensive decommissioning work. It's been slower than expected. Decommissioning is expected to take upwards of 30 years to complete, maybe 50 years. Right around the power plant are the areas that were evacuated, and they retain high levels of radiation.  They have restricted access. Those areas comprise about 2.7% of the total land area in Fukushima. So it is a relatively small area on the coast that still has high radiation levels. But the other place that has radiation in Fukushima are some of the forests that also have restricted access, because what happened when the nuclear accident happened, radiation went into the air. The air stream picked it up, and a lot of that radiation went over some of the forests. Those forests have restricted access, because they have not been decontaminated yet. And my impression is that there's a lot of publicity that still says, Fukushima, stay away. And you're telling us, your own experience says that things have recovered enough that that need not be the impression that the public has. Yes. The public has information that is basically outdated. There has been a lot of media coverage of the restoration and revitalization of Fukushima, as there was right after the disaster. If you remember, there was 24-7 nonstop coverage of the disaster. It's been 8.5 years now, and the government has done a lot of good work in restoring Fukushima. That part is virtually unknown to the world public. And is that how you became a spokesperson for Fukushima? Pretty much. When we went to Fukushima last year and took our tour of the different areas, we met dozens and dozens of residents, and they said, there's nothing for you to do. You can't come to our house and dig out the mud from the tsunami. All that stuff has been done already. But where you can help is to explain to people the true facts about Fukushima. And we have come a long way, and it's not like how people think it is. Okay. And I want to talk more about that after we take a short break. We'll be right back with Steve Tirada talking about Fukushima facts. Thank you. Aloha. I'm Mellie James, host of Let's Mana Up. Tuesdays, every other Tuesday, from 11 to 1130. This show is meant to dive into stories of local product entrepreneurs and how they're growing their companies from right here in Hawaii. I'm so thrilled to have our show kicked off, and so please join us on Tuesdays at 11 o'clock as we talk to local entrepreneurs and hear their stories. Hey, aloha everyone, and welcome to the Think Tech Hawaii studio. My name is Andrew Lanning. I'm the host of Security Matters Hawaii. We air here every Tuesday at 10 a.m. Hawaii time, trying to bring you issues about security that you may not know, issues that can protect your family, protect yourself, protect our community, protect our companies, the folks we work with. Please join us and I hope you can maybe get a little different perspective on how to live a little safer. Aloha. Aloha. I'm Mark Schlaufe and I'm back with Steve Tirata, and we are talking about Fukushima facts. What the real circumstances and conditions are like in Fukushima after a disaster in 2011 not just ruined the countryside, but really ruined the reputation. Now, Steve, you've been to Fukushima several times. You know the background there. What is the truth? What are the facts about Fukushima? Let's take a look at the next slide as we do that. The first question that people ask about Fukushima is, is it safe? And what they mean is, what are the radiation levels like? Because they remember so many stories about dangerous radiation in Fukushima. Radiation levels in Fukushima have gone down considerably into what would be considered by most scientists a safe range that are comparable to other major cities in the world. And this slide kind of points that out. Yes, it does. The Fukushima map shows different levels of what is called microceverts, which is one of the measurements of radiation that range from 0.04 to 0.14. And if you look at some of the world cities they range from 0.04 to 0.12. They're very close and very comparable. But what's important, I need to explain how the radiation came down because they were much higher in 2011. Right. There are three reasons why the radiation levels came down in Fukushima. The first is that radioactive material loses its radioactivity over time. Different materials have different rates of loss, but it's inevitable. All radioactive material eventually become non-radioactive. In Fukushima, over the past eight and a half years some of the radioactive material has been losing its energy or radioactivity. The second reason is Fukushima is well known for its weather. Snow, storms and water. When the snow melts, the storm and rain come. It washes away some of the particles that radioactive materials have attached themselves to. It takes them away from your urban environment. It moves them someplace else. The third reason is the government had a four-year massive decontamination program where contractors under the supervision of local mayors, local municipalities, would go into neighborhoods, cut from the roof, power wash the roof, clean off the gutters, clean the yards, cut the shrubs, take them away and usually take the top five centimeter of soil. That's how we got all those black bags, by the way. Sounds like you had an effective government there. Boy, that's something we'd all like to see. That sounds good. Those three things, all combined, help to reduce the radiation level in Fukushima. Let's take a look at the next slide. What does this show us? This shows Fukushima prefecture and isolates the area that I spoke about earlier, where near the coast, there were areas that were evacuated that retain high levels of radiation. If you go to the far right of the prefecture at the power station and you go at an angle northwest, by the way, that is the direction of the nuclear plume that came out from the power station. It went in that direction. The radiation levels are still high in that area that's outlined there. The truth is, there is still an area of high radiation in Fukushima, but most of the area is ready to live in and it's not a problem. Yes, they are ready to live in. To constantly check on the level of radiation, there are almost 4,000 radiation measurement stations throughout the prefecture. Let's take a look at the next photo because I think that tells it. Here's one of them. This is right outside the train station at Fukushima City, the capital city. That's you? Yes. I am there with my personal guy or counter verifying what the government's reading says and my reading was virtually identical, almost the same. Besides doing that, wherever I went throughout the prefecture, I sort of triple-checked radiation readings with a civilian radiation aggregation site called SafeCast. SafeCast is quite interesting. It developed because local residents, right after the disaster, did not trust the government readings. They went out and got their own guy or counter or dosimeters and took the measurements themselves. They started inputting these measurements, the data of radiation into a website which eventually became this civilian site called SafeCast. SafeCast also has radiation information on Honolulu, which I've checked out. Interesting. When I say that the radiation levels have come down, I'm referring to my own personal measurements, the government measurement says, and what that third party civilian site says. I want them all to be consistent, and they have been consistent during the time that I've been in Fukushima. You've checked all the ways you can check to make sure things are lower, the radiation is lower, and that you're talking the truth. You're saying the facts because you want to be certain? Yes, because even myself and my wife last year, when we were thinking of moving to Fukushima, we wondered if the published radiation measurements from the government were accurate or not, and I thought the best way to check it is to take my own guy or counter, which is what I did. Okay, so you have undertaken a new mission. Tell us what that mission is, and what you are doing now to spread the word about Fukushima. Fukushima has a problem. That problem is a global negative reputation. That reputation was formed right after the disaster, and people around the world, here in Hawaii, my family, my friends, still believe that Fukushima is an unsafe place because of high radiation levels. The people in Fukushima struggle with that stigmatization. It's affected their morale, and they have told me that this is something they didn't ask for or why are they burdened with it. But they also said, if you're seeking to help us here in Fukushima, because you came and did your site survey, what you can do is look around whatever you see and tell others, because we believe that the facts will liberate us. And I agreed to do that. I figured the only way to do that would be to be boots on the ground. Earlier this year, my wife and I moved from Honolulu to Fukushima City. We rent a house there. And from that house, it's our base of operation. In other words, if you're going to say something, you want to be able to be behind it. And that's why you're here today. And also, let's take a look at the last slide. What is that about? I'm trying to tell the world in different ways what Fukushima is like. And I'm limited as an individual. I've been trying to engage groups, other people. I formed a team of like-minded individuals in Fukushima. I've got engineers, scientists, school teachers, retired people, interpreters, who helped me in my mission. And part of that mission is engaging groups. That last slide shows my speech at the Fukushima City Rotary Club. It's the largest club, like the Honolulu Club here in Hawaii. And I gave a speech about my background, what I was doing in Fukushima, and what my observations were. And I asked them to use the information that I presented as they spoke to others. Because, for example, one question from a Rotarian was, how do I explain to my family? My family, we get into these emotional arguments about your place is not safe. I, as a person from Hawaii, gave some advice to that Rotarian, who is a businessman in the city on how to deal with his family. Well, what was that advice? That advice was the discussion of radiation is about your home and your place is not safe. He immediately becomes an emotional and sensitive discussion where you become defensive. He said, you have to realize that that is what's taking place. You kind of take yourself out of your yourself and look at that discussion from a third person perspective. And then, sensitively, answer the objection because there are facts to support what you're trying to say. And you're just trying to get those facts into that person's ear. So, in the minute we have left, what do you want to say about Fukushima and your experience and what you've learned and what you want everybody else to know? As I've been telling my family here, because they ask me the same question, and I say, number one, Fukushima is a safe place for most people. That restricted area, most of the Fukushima 2 million people never go there. They live there alive elsewhere in the large part of Fukushima. Fukushima is safe for most people in most places. Number two, the food and fish are safe because of the extremely tight standards that the government of Japan has instituted, which are food ten times stricter than the United States and the UK. And food testing results show no radiation above the limits, which are strict limits in Fukushima. So, Fukushima is safe. It's a place people can live. Its reputation should return to what it was and what it is now. It can never return to exactly what it was. The damage and the trauma was too great. But Fukushima is recreating itself. And in most areas, people lead normal lives and they're happy with what they have. But they'd like this global negative reputation to change. Okay. Steve, thank you very much. I appreciate you coming and hope that we can be part of that change and make the reputation what it is now as a good place to live in Fukushima. Aloha. Thank you for letting me explain about Fukushima. Thank you very much everybody. We'll be back in a couple weeks with another Law Across the Sea program. Aloha.


Words that end with R-T, or the sound R-T, marked, smart. Words that end with N-T, or the sound N-T, sent. Words that end with S-T, or the sound S-T, post, cast, nest, best, ghost, host, fast, rest, dust, last. Now kids, let's do some drills. Are you ready for the challenge? Think well. What do you think? Are the ending letters of the word cast? Write S-T, rant N-T, correct. Mark R-T, right. There are blank climbing on the ant hill. Ants, right. There are food items in the cart, correct. There are eggs in the, right. The boy is inside the tent, right. Now let's do some spelling. Remember the sounds of letters. T-A-N-T, tent, cart, good job kids. This has been Teacher Beth again saying bye. Whoa.


How to explode your business with giveaways and viral contests.  I mean, it just takes so much time and effort, but does it really have to? In this video, I'm gonna show you how to use contests to explode your business right off the bat. If you haven't done so so far, make sure you subscribe, hit that subscribe button below. Don't forget to ring the bell, turn on all bell notifications so you're notified each and every time I do a new video or I go live. In this video, you're gonna learn everything you need to know about running contests for your business, so let's get started. Back is the proof is in the pudding. I've done contests in the past, they always seem to do well. Now you can do surveys or you can do contests. I think contests do well. I think the reason contests do so well is because what we do is we put up a product that somebody would want to buy and we give it away for free. Now the cool thing about this is as they enter to win this particular item, they're obviously interested in that particular item and understand we sell survival food. So when we put up a product, it's survival food. That is a very niche market. Somebody who wants that particular product is very niche down. It's not the average person that's gonna enter that contest. It's somebody who actually wants that product. So what we do in the end of that contest, if they don't win is we offer them a discount on that product or a coupon, which also explodes our sales and our list. So let's get into it in all the details. There's three major components you need to have for any one of these. The first thing you need is well-defined goals. Why are you running the contest? Yeah, I know, we all wanna make money, but why are you running this particular contest? Is it to build your email list so you can email them later on and make money? Is it to get people on your list that are interested in your niche? Is it to increase the number of followers you have or the number of subscribers you have? Get that clear upfront because this key performance indicator, this KPI, is something you're gonna have to look at all along the way. Number two, have an exciting prize. You gotta have an exciting prize. It can't be something boring. It's gotta be something that's gonna get your audience really excited. Is it gonna be a product? Is it gonna be a membership? Is it gonna be a collection of items? Is it gonna be cash?  Like if we decided we were gonna give away an iPad on Facebook or Twitter or Instagram or whatever, everybody wants one of those. That would not be a niche product. That's not a product you wanna give away. You wanna give away something that's related to your niche so that you're getting the right people in the group. Now to get your contest going, you can partnership with influencers, with celebrities, people like that. People that are celebrities within your market. So if there's somebody who's, let's say, into survival and we're trying to sell survival if we may select somebody there, if you're into building websites, maybe there's somebody who is really into websites and that type of thing and they're known for websites or a company that's known for websites. That's another good way to partner. The next thing I would tell you is try to use some tools. You almost have to have a tool to do any type of contest or giveaways. A couple of the ones I like are Gleam. Let me pull that up on the screen here right now. And you can see a screenshot of Gleam right there. It says the business growth platform marketing apps designed to help you grow your product sales, powering growth for over 5,000 customers. There's also Rafflecopter. You can check that out. Really good site for doing this. And also PromoSimple. Either one of those are really good sites to help you do your promotion. The next thing I tell you is try to get everybody involved.  Maybe it's retailers of your product. Like we have a lot of people who actually sell our survival foods and we could send that link out to them and say, hey, share this with your customers. We're doing this giveaway and we could get more people that way onto the contest. You can offer them a little premium. Maybe a discount at your store. Maybe you can offer them a cash value if they send out your link. Something that makes them want to do it. And then of course, you wanna let your current customers know about it too, right? You wanna get them involved. That engagement and the fact that you're giving something away is also a really good thing for brand loyalty and to keep people involved with your company. Now you wanna make it go viral and the best way to do that is use one of these softwares because almost all of them have where if they enter the contest and then they share that with two or three other people, they get more entries into the contest. So that encourages that virality so that your contest blows up even bigger and bigger. You just let them know, hey, share this with your friends and family and you're gonna get five more entries or 10 more entries, whatever you choose to do that's usually baked into the software. The next thing you can do is give updates. Couple things you can do updates, you can let them know when the contest is gonna end. So for those people, let's say on your email list or want an ad who have not entered yet but they've seen it, that's gonna encourage them to do so. Maybe if you're calculating how many entries the person gets by how much they share it, you could let them know who's in the lead, who's in first, second, third place. If they see they're in the top 10 or whatever, they may be more encouraged to go out and get more people into your contest. Now at some point, your contest is going to end. And when it does, you need to select somebody who's going to win your contest. When you pick that person, you should highlight them. You should take their picture or ask them if you can take their picture with the particular product. Maybe you want to get a little quote from them. Maybe you want to put that in an email. Maybe you even want to run another ad saying this was last month's winner. Maybe you should enter this month and maybe we could have your picture in our next ad. Now you can do these contests for a variety of different reasons. Maybe it's a contest because you're starting a new product, okay? Maybe it's a launch for a new product. Maybe you're doing this contest because it's an occasion. Okay, maybe it's a Christmas giveaway. Maybe it's a Thanksgiving giveaway. Maybe it's your birthday of your company. Maybe you started your company two years ago and you're doing it as a giveaway for that. There's so many ways to go about this to have a reason to have this giveaway. I think it is important though, that you do have a reason. A lot of companies will do a contest or a giveaway and there's really no reason for it, which tells people that they're probably just trying to add to their list. But if there's a reason behind it, people like to rationalize why something's going on. When we have a sale, we just did a promotion for our canned meats. And it was because we're changing our label. We have to put a new address on our label because we're moving our company from one state to another state. So that was a big motivation for a lot of people. They're like, gee, I'm getting this canned food. And the only difference is their address is gonna be different on it, but I can take advantage of this. And believe me, people really did. I mean, that promotion really took off more than anything we've done in a long time. And generally, the time of year that we're selling on this product, which is in May, that's one of our slowest months of the year, May is, okay? But for some reason, it's not because of this promotion that's done extremely well. Now, I also am keenly aware that we just got off the illness and we're still not really off it. We're still involved in it. This is 2021 and it's in May. So we're still kinda dealing with it. But the point is that that woke up a lot of people to our product. It's a great product. A lot of people wanted to have survival food. They wanted to have stuff they could put away. So I guess our timing was good too. But the point is we had a real reason for that promotion. When you're doing your promotion also, you're gonna have like a thank you page. Once they sign up for your promotion, you're gonna send them to a page. It's gonna say, hey, thanks for signing up. Don't waste that page. Don't waste that page. And what I mean by that is, since you've, let's say, entered my contest, I'm gonna send you to a page.  When your first purchase, use this code below within the next 72 hours. So what that does is that turns that contestant who's just signed up for your contest into a possible customer. Because on that thank you page, I offered them something. The next thing you can do with all the people that sign up for your contest is send them an email. Let them know what date you're gonna do your giveaway and offer them a discount. Say, hey, we also have this product on sale right now if you'd like to get it. You can get it here. And a lot of times we can offer the same product that you were doing in the giveaway and a lot of people will buy it. We already know they're interested, right? We already know they're interested because they've already entered the contest. So doing these little extra things means a whole lot. Now, once you've put a link in there to whatever that product is, if they go and buy that product, offer them another product. When that thank you page, don't waste it. Don't ever waste thank you pages. They're so very important because that person's already committed to you. In the beginning, they committed to joining the contest, right? So on that thank you page, we offered them a product to buy. And if they buy that product, we wanna offer them another product that's similar or related to that so that they have an opportunity to spend more money with us. Contests are awesome. They work very, very well. Most large companies have run contests. The only problem I would say you run into is if you're running something, let's say on Facebook, something like that, they have a lot of terms and conditions. So you wanna make sure you read through those and make sure you understand what their rules are where they will cancel your account. I know I've had it happen to me before. So make sure you understand all that. Each platform that you run your contest on, whether it be Instagram, Facebook, Twitter, all of them, there's so many platforms out there, YouTube, whatever it is, make sure you understand their rules. Follow their rules, okay? It's so very important that you do that. And please, please, please notify everybody who entered at the end of the contest who won. Make sure you do that. That's super important. If they never hear from you again, they're gonna think the contest was rigged or not even real. Now, have you run contests before? I know some of you have tried some of this. I think if you do it without software, you're gonna have a really hard time. It's gonna be very, very difficult for you to do. And the software allows you to really grow your contest and make it viral by giving people extra points when they refer people. That's kind of hard to do on your own. That's why I would suggest you use one of these pieces of software that I mentioned. They work really easy. They're built for this. They're very, very inexpensive guys. Don't worry about spending money. I think sometimes we get too tight on spending money.  It's nice to have all the free stuff too and the post free and all that. But the software is so very, very important to this. So I hope this helps you out. I hope you understand how the contest can build your list. It can help you build your business much faster than just social posts because it gets people involved and they see the giveaway and the giveaway doesn't even have to be that much money. Most of our giveaways are 100 to $500, which isn't a lot of money.  And if you can run one contest and get 10 times the amount of response that you would normally get from your social posts, I think it's worth it. Thank you so much for watching this video. I do have a free course below. It's a $97 course. You can get it absolutely free by just clicking the link. No credit card required. Don't forget to subscribe. If you haven't done so, don't forget to ring the bell. Turn on all bell notifications so you're notified each and every time I do a new video or I go live. On my live videos, you can ask me questions, do whatever you want. Please give me a thumbs up. It only takes a second. Hit that thumbs up down there. Just hit that thumbs up. That would really help me and it would really help the channel. Thanks so much and put your comments below. If you've tried a contest, if you haven't tried one, if you're gonna try one, or if you just need some help starting, running and growing your online business, I would love to hear from you. Put your comments below. Thank you so much for watching the video and I'll see you in the next one. One of those videos there, keep watching on my channel.


Gweithio'n ddweud. Mae'n dyma'r ddweud bach a'u gwneud hynny yn cyfweld ar gwybod hwnneud. Gweithio'n ddweud ar gweithio'r ddweud o'r ddweud. Gweithio'n ddweud ar gyfer y sefydliad a'r ddechrau am y cyfweld angen i'r 24 eich hunig. Dyma'r dyfodol digital yw 4,2 miliwn a'r gweithio'r gweithio, dwi'n ardal yn y internet. Mae'r ddweud yna yn gwaith ar gyfer y gweithio'r yn gweithio. Felly, ydych yn dweud y cwrdd, dweud rydyn ni'n meddwl cael y cyfnod y peth y gallwn i ni'n meddwl am hynny'r wlad gyda'r internet yma. Mae'n gweithio yma, ond rydyn ni'n ei wneud yw'r Ogur, rydyn ni'n gweithio yw Llywodraeth. Yr ymdweith yma, argyrchu gylwydwyr yma, mae'r 4.2 miliwn gwneud yma, mae'n gweithio gael gweithio'n gweithio'n gweithio'n gweithio'n gweithio'n India. Ond nid yw'r newid yn dweud o'r number 18, y gallwch yn ddefnyddio'r Unig o Amrych yn y cwrthog. Ond yn y Uino, 51 miliwn o'r peisio'r ddechrau, ac yn ysgrifennu'r internet, ac mae'r gweithio'r gweithio'r gweithio'r dda, yn y tanffrach a'r gweithio'r gweithio'r Gweithlo deallwynebu. Ond, ar y dweud yw yw rhoi, mae'n petwg hwn o'r pwysig, yn gwneud ond tynod ein bod nhw'n gweithio'ch rhan. Fe'n werthfaith astudion ar gyfer'u trafodd, ap Ym Nhymru ac i ddigwyddaeth, ac mae'n ddigwydd yn yr unerol agnod. Mae'n ddigwyddaeth ar gweithio gyda los yng Nghymru, ac yn Ysgralei. And since 2010 we've helped more than 1.8 million people in the UK to develop basic digital skills. Our belief is a world where everyone benefits from digital, and it's not about digital skills per se, it's about the change in people's lives once they have that platform, so to see digital as a platform for them to tackle those other social issues that they have within their lives. I thought you might want to know who funds us, so in 2011 we spun out of a public body. It gives us quite a unique position between the public sector and the charity and on NGO sector. We had one contract with the Department for Business Innovation and Skills, and I'm pretty proud that four and a half years later we've got contracts with all of these people here. We've just got a really good contract with Google to help small businesses. That money helps us to develop our model, but also to work in partnership with a network of hyperlocal partners that I'll talk about in a moment. Once a year we publish an infographic about the digital divide in the UK. It's really important to understand that digital exclusion exacerbates the other exclusions that people experience. So digital exclusion and social exclusion go absolutely hand in hand in countries like the UK and the US and Australia and others like that. Up in the left hand corner you'll see that the people who don't use the internet are the people who have no qualifications. They're older, they're disabled and they are on low incomes. Because they're excluded from digital they're excluded from connectivity with other people. They're excluded from jobs, from savings. In the UK we've got a massive push to put public services online, and of course the people who are socially excluded and digitally excluded are the people who use public services the most. And they're also excluded from the £100 million a year that the NHS is investing in England in improving self-affecacy around health in the UK. The reasons why people are not online in the UK is very similar to everywhere else. The numbers would be different but it's motivation, they don't understand the relevance, it's not for people like me. They don't have the skills and the confidence and they don't have access. In the UK though we're relatively lucky that we've got relatively good broadband access. And so less than 1% of people say they don't ever use the internet because they don't have broadband. And so I think it's really important to understand that, as was said yesterday, it's not build it and they will come. If you've got great pipes with super fast broadband running down your street, it doesn't mean if you have low education, low income, low aspiration that you're going to then use that broadband. But access isn't enough. So often people say to me, let's just get super fast broadband everywhere and hey, click, job done, silver bullet, it's not true. And digital literacy isn't enough either because as we know from our lives, once you have the skill it doesn't mean you then go on to use it. So digital literacy, the skills, what can you do, uses, what do you do and outcomes what did you get out of this. And this is what drives all of the work that we do. So put that into context, you know how to do email, you know how to fill in online forms, you know how to upload something into an email. What do you do with that, you apply for a job, you're long term unemployed, you use those skills to apply for a job and the outcome is you get a job, you then have more money, you then feel more connected to your society. And everything that we do at Tinder Foundation we measure through outcomes, digital outcomes of course but also economic outcomes and health and social outcomes. And so every single program whether a funder asks for it or not, we build these outcomes in and we measure absolutely everything. Because we have data, we collect a lot of data around the digital outcomes and then we do a lot of survey work, we do deep dive action research. To be honest with you, I was driven by two things when I put research in absolutely at the core of the work that we do. One was because I knew that funders would want evidence, it was as cynical as that. You know like it's all very well, me going around telling people how amazing we are and you know how transformational all the stories are, all the people that I meet but actually evidence really does help tick those boxes. But then also I wanted to know if we were wasting our time. Now I wanted to know that when we go out there and we do work and we work with partners and we do delivery that actually it does make a difference and that's massively important. It's important about changing people's lives but it's also important about trying to translate that impact into monetary outcomes. And so this is one thing that we did for the government. So the first one million people we helped in a digital inclusion project, not an employment project, a digital inclusion project, then we found that 84,000 of them went from long-term unemployment into employment. The cost saving for the government after the first year of those people being in work is £678 million. So numbers like this helps us to get a bit more money some of the time from some of the people that we've shared this to. Our model is local and digital and I think this is a massive message for you guys. It's a blend of face-to-face support and online tools. So the face-to-face happens with 5,000 partners, hyperlocal partners all over the UK, public libraries, community centres, public housing, cafes, schools, village halls. These buses here they're run by a public housing association that not only have got computers on board, but they're also Wi-Fi hotspots. They go and park on estates where low-income households are. We're not a franchise network. We don't run them. We don't fund them.  So although some of these people, some of the time, do get grant money from us, actually that's all about together delivering programmes. And our main digital tool, although we have many, is Learn My Way. So this is an online learning platform. So what we do is we take people who know nothing about the internet and we help them to learn how to use the internet by using the internet. I know it sounds a little bit oxymoronic, but that's the best way to do it because we get that data. But also they're practising what they know, what they're going to be using whilst they're learning. And Learn My Way is just going through a refresh. And it's all mobile optimised and it's all free, and people all over the world just find it and use it, which is great. And we also have an English language programme called English My Way for teaching settled migrants in the UK who don't know how to speak English to learn English in a similar model. But of course it works because of that blend of the face-to-face partners who can use these tools in any way they like for the people that they're helping, be they're disabled, be they're older, be they're unemployed, be they're people who don't speak English as a first language. Right, and I've got a film, so this is a difficult bit where I show I can't actually use technology myself. Okay, let's... My name's Edward, I'm 58 years of age now. I've been out of work quite some time. It's an absolutely depressing life. Each day you just feel like you're going further and further down. And come to learn about basic computer skills. I couldn't even switch one on, to be honest. I'm just scared of it. As soon as I came on with this course, it just... I don't know the straight away, I felt comfortable. If you want to learn about computers, definitely go with the learn my way. You know, like I'm going to get a job through it. That's the way I look though. You know, that's going to get me a job, that's going to get me back into work. My husband's got prostate cancer and leukemia. We started having a lot of back pain. I thought it was fine. But apparently it's to do with your prostate. Anyway, it's not me worrying. Because I know it's not some help that he's getting. Any house needs a computer, just for health channels. O English. English karw, etle pach i marw'r bach anus college. College mageineis, bolw o ito, bolw i sako. Mae hi ar ti, cooking learning, hi ar ti, maen nhw'n gynnw ffordd o teio. Mae shop mageon, college parjon. To maen nhw'n buddwys arwt. Maen nhw'n dda i'n dda i'n dda i'n dda. Dda, mae'n meddwl be'n lwco be'w sarae jai. Lwco satef wath cheat karw sarae o lagai. Lwco satef English ma thwrw, thwrw bolw sarae o lagai. Bolw i saka'i confidence eio. Ki bahar kiwyriteb bolw anw. Kiwyriteb bod lwco satef joint karw anw. Thank you very much. I think the start of my homelessness began after the tragic loss of my brother. And I think that's when I started using drugs. I really was lost in a new environment. That became more chaotic. Rough sleeping, sofa surfing. The training, the IT. Discovering new keon lines and just running with it. It was a support that made me feel or feel encouraged that yes, I can actually recover from this in a wholesome way. And actually applied for the role formally as a volunteer teaching the same online skills that I use to get my foot on that ladder of learning. Leading towards me coming into my new role between that job coach, marrying all those elements creates a better person, a well person. I'm really lucky because I go out and I meet these people in my job. And if I ever feel like I'm not quite sure what to do next week, I go out and I talk to some more of them. And you can tell from what they're saying, they all talked about the face-to-face support that they got. They all talked about their sisters and the people around them in those centres. But they also talked about those outcomes, how their lives are now better. And not just about the pursuits of the middle class, it's not just about ordering my pizza because I can't be bothered to go out in the rain. It's about women being able to talk to their children's teacher for the first time in their children or teenagers. It's about a homeless man who is now helping other homeless people to find work and to get off the streets. This is real deep challenges that people who are digitally excluded are suffering and that by giving them these skills and giving them the support to use it then really changes their lives. So the other thing I want to talk about is digital democracy. So this lovely man in his robes is the speaker of the House of Commons. He's called John Burko. He's actually quite a nice chap and that is the Hallowed Chamber, the House of Commons Chamber. The speaker is allowed to set up a commission. Most speakers don't. And if you do it, you do it once in your whole time as a speaker. And John Burko decided to do it on digital democracy. So good on him that he thought that that was an important thing to do. And the reason he did it was because he knew these stats. The men more than women participate and vote. Middle-aged people are much more like to be involved. Although older people are much more likely to vote. And as you go down the socio-economic groups it's much less likely that you're going to participate in any kind of political activity and or vote. The other thing that John Burko saw was that more people were on Facebook than voted in the general election. And he said, and of course 30 million people and 35 million people doesn't mean there are 5 million people on Facebook who didn't vote. It probably means there are 15 million people on Facebook who didn't vote. So John realised that there was this overlap. There was this opportunity to try and find the people who were online who weren't participating. And one thing I just want to point out about this is that 30 million sounds like a good number but it is only 62% and that was quite a high turnout for UK politics. So that still means that 38% of people didn't even vote and voting is the thing that people are most likely to do with any kind of political engagement. We came up with five headline recommendations. Parliament needs to make sure that people understand it, that it's interactive and digital. There should be a new online forum. Online voting by 2020 was the one that got all of the headlines and I was mightily annoyed about that because we did a lot of work to do this and everyone went, oh, the online voting is not secure. And then the last one is about open data that you guys would be really excited about. To come up with these headlines we did loads of roundtables and consultation with people. I made sure that I went out and met people. I went to a fish and chip shop in Stockport where some of the young people who were there were paid by their employer to take part in the roundtable because they thought it all sounded terribly boring and not for them. I found out that at school people don't get any kind of political education. I've met a lad who had two children who didn't even know what an electoral role was. He didn't know what a polling station was. So if you think about the distance we have to travel. I also did a consultation with people with learning difficulties and I met some people who were illiterate who thought that because they couldn't read and write it therefore meant they couldn't vote. This is the real world of non-political engagement and I was shocked actually about how bad it was and how negative people were about the whole process but also how powerless a lot of those people felt. They felt that it wasn't about, of course I heard that all politicians are lies and cheats but also it was much more about well no one would listen to me anyway. So it wasn't that they're all bad, I'm great whatever I tell them they won't change their mind. I did hear that too. But it was also like well people like me no one ever listens to people like me. People in power don't care about people like me. And that was the most depressing part of my time on the commission. So it's been some good news since we wrote the report. They set up a parliament, I think it's called Digital Service that actually came out of a recommendation from my society report. There's a really great e-petition site that's had over 7 million people have signed an online petition and if 100,000 signatures go on a petition it's then considered for debate in Parliament which is good because there is now a process. It's about trying to close that circle that before they just had petitions then Parliament could just ignore it now it goes to the Petitions Committee. There's a heat map so you can see if people near you think the same things as you and one thing I particularly like is the Westminster Hall Cyber Chamber. Most of this is about Twitter and hashtags and one of the things I hate is about Parliament going oh yeah we're open, we've got a hashtag. But the Westminster Hall is about actually taking some of those petitions into a debate in Westminster Hall. It's then promoted ahead of time with a hashtag so people can then get engaged. So it's beginning to close that circle so you sign a petition, something happens, Parliamentarians debate it. And also Open Handsard, I think there's always been a willingness at Parliament to share data but they haven't really made it very easy for people to use that data. One other thing I can announce today is the Public Accounts Committee which is the most powerful committee in Parliament have appointed me their specialist adviser for digital engagement. So and after yesterday I was thinking maybe some of you might like to help me and also because of all your academics, love all your data and everything I was thinking maybe we should build some metrics in right from the start. So like I was saying before let's bloody make sure that we make some difference. If Meg Hillier who is the chair of the Public Accounts Committee wants to make the Public Accounts Committee more accountable, more transparent and also to engage some of those people, the illiterate people, the lad in the fish and chips will actually think that the work that the Public Accounts Committee is relevant to them that we need to make sure that we get our metrics right and that we know that it's working otherwise we'll be wasting our time. So who makes decisions that affect you? Who has the power and are they willing to share it? And I was surprised yesterday that I only heard the word power once. Is Kirsten here? Anyway she gave a really great presentation. And because for me this is the key. Politicians are not, in my experience in the UK are not bad people. But they have worked hard to get to that position of power and they don't really want to share it. Too often in my experience in civic tech world say I have a tool that can fix that oh by the way what was the problem. And I think a lot of you yesterday weren't talking in that way which is great. But actually too often it's like let's run away and build some, oh we've got some tech that could help with that without actually really bottoming out what the problem is. And unless you've been to the your equivalent of the fish and chip shop and you've talked to those people who know absolutely nothing about a single thing that you're talking about then you can work out what the real problem is and what the tool is that needs to be fixed. So this is what I always look at when I think about digital democracy and digital engagement. So those two lovely men are my sons. And so everybody above the line we can hopefully try and get to with some kind of digital tool but everyone below the line we can't because they're not digitally engaged. So Max with the hat is one of those young people who says whatever I say nothing makes any difference. He only ever votes to vote the opposite way that I vote to annoy me because he's my child. My other son is doing PPE at Manchester University and kind of feels the same way but from a position of great knowledge. But so often the great success stories around civic tech in the UK are for theatre in my younger son. It's for the people who care about politics and who are very digitally literate and I don't mean just those people who can put an attachment on an email. So for real action we need people to be informed, involved, obviously included, engaged and there needs to be real interaction. And this is the hard stuff because it's about getting out there and talking to people. So often technologies are bolt on the hashtag. And so actually without systemic change one of the outcomes is going to be that our elected representatives will be overwhelmed. They do need better digital tools. There is a big problem there that needs fixing but it's not social media training for politicians. But also they need to do democracy differently. They need to want to care. They need to get up every morning and say why are these people, why do 38% of the population not vote? Why do 95% of the people I represent never contact me? They're the questions that politicians really need to be asking. And it's hard. You know, like most politicians no, I shouldn't say this, they don't. I was going to say most politicians most care about getting elected in the next election. That's not actually true. I think they really care about making a better society most of them. And therefore to do that they need real and ongoing engagement and digital can help but it's not a silver bullet. It needs systems and partnerships and culture change. And I think that that culture change is massively important and I think that comes back to this problem about technology to bolt on too often. We say I'll just use this tool and then everything's going to be okay. But actually you need to change what your first waking thought is not.  So it's all about people. So real change can happen through co-creation that involves those in power but also those with the least power and those people with the least power are most likely to be digitally excluded. So you need to go and find them in that blend of offline and online. Digital can help that culture change that we so urgently need because it allows you to do more out in the open. It makes collaboration much easier and it also makes co-ownership co-design and co-funding a real possibility. I said to a man, a senior public servant running libraries in Manchester amazing library in Central Manchester. I said are you open on a Sunday? He said no I don't have enough money and I said well if you set up a friends of your library I'll give you 25 quid a month and I'm sure lots of other people not just in Manchester would do that as well. We need to be much more willing and open about that co-funding debate and actually a digital technology can help us to do that. So our experience is it's not digital alone it has to be face to face. In the UK there's 12.6 million people who don't know how to use technology properly. As we saw there's 4.2 billion people around the world so it has to be that blend of face to face but seeing that digital underpins it. So I don't think it's good enough to have an offline solution for those who are offline and an online solution for those who are online. I think actually we need to be seeing digital inclusion digital literacy as a gateway to them being more included so if you have a great digital tool why not help those people who don't know how to use the internet at all to learn how to use the internet and then to use your tool to then make the change that you want it to happen and don't forget the 4.2 billion because otherwise you will be leaving them behind. Thank you very much. Thank you for the presentation. I would like to ask you about this procedure of debating in parliament if there are more than 100,000 votes by citizens. Does there are any cases when it was achieved this amount of what and what meaning debate in your parliament? Is it a draft law or something other? Thank you. So basically if there are 100,000 signatures on the e-petition then it goes to the petitions committee for a decision about whether or not it should go to a debate. But that's not as silly as it sounds because some of it is about a few of them have been about sacking ministers for example and that isn't really the thing that they do in parliament. So that nine petitions have gone to a debate and they either go into Westminster Hall which is a side chamber or they go into the main chamber and a debate means they talk about it. Okay? So they actually in the main chamber somebody presents an argument, other people will argue with it. So it's not a legislation, it's a debate it's part of the process that may well lead to some legislative change later but it's literally a debate where they talk about it. And none of them have actually led to any changes in law or anything yet anyway. So actually my favourite petition was the Stop Donald Trump coming to the UK petition. Which had the same number of votes as close all borders to migrants. So it just goes to show there's people on both sides of the debate. No, I actually wanted to ask a bit more about again your time on the commission. One of the things that we find is that we can provide the tool and it's supposed to be a means to an end as you said but one of the barriers is when politicians themselves fail to be responsive. So we can build the tool, we can get people to come to the tool but we can't make MPs respond, we can't make we just can't do that, we have a list, we send out a list every year of who's responsive and who's not but how would we kind of get that push back the other end? Obviously I can't ever say anything bad about my society because everything you do is perfect and brilliant. I think that it kind of comes back to watch the point and I guess this is about partnership and I think this is where when I was saying that digital can help you to do more out in the open but actually I think that the problem is we need to have a dialogue with those politicians about what your tools are doing that helps them to do their job and to achieve the things that they want to achieve and I think without that dialogue those politicians might think that you're more of an annoyance than you are a help and I think that that's a really difficult divide that you have to cross. I think that I don't think that we've brought politicians the burning platform yet and maybe we need to take more of them out to the fish and chip shops and go talk to the illiterate people that came to the round table at Chesterfield Library that actually getting out of the Westminster bubble I think is the most important thing. I think though that I would also say that you can have a reply but it's pretty rubbish. My MP I am appalled by the poor quality of the reply. It always sounds nice three paragraphs, he gives me the force and the force and against but he doesn't tell me what he thinks, how he's going to vote he doesn't actually say that he's going to take anything that I've said to him into account but that would be a tick in the box I got an email reply my email to him he sent me a template tick done but actually that wasn't a real dialogue so I think that we've got to create a burning platform we've got to say, you've got to reply to the people who who write to you, one of the things that we try to do so on the commission there were eight people and five of us were independent and I think all of the independents thought that we should have a job description for MPs for example they don't have one it wasn't possible so there's no obligation for them to reply to their constituents but I think it's about having that debate getting them in a room even though maybe your worst offender is getting them in a room and then talking to them about what do they want to achieve and I think actually if you did some work for example with an organisation like mine about trying to reach those people who don't vote who don't care, who don't think it's for them then maybe the politicians would think it's more interesting because if they think it's just Theo up in the top right hand corner who already cares about politics and is already engaged and is already digitally literate then they might think that there's really no point in your tools because they think that they've got all the channels they need and they're going to contact them so I think it's about that debate and making sure that the tool is fixing their problem as well as your problem Thanks, my name is Alice I'm from a company that does technology for elections around the world and I've got two questions one was from the kind of our experience we often looked at places like Estonia as examples of where there's kind of strong digital democracy I just wondered what in your work with the commission if there are particular examples you'd point to that you think are doing it really well and what can we learn from them and the second part of that is how optimistic are you about the kind of a few of the recommendations, the five recommendations a few are going to say there's one that are you now, I'm definitely sure it's going to say one I'm not so sure about what would kind of your predictions be for whether they'll be realised or not I mean I'm sure you guys probably know more than me but I mean Estonia the Iceland example I hate to say it though and I am a massively optimistic person my glass is always half full but a lot of the best examples don't include the people I most care about including and even though they're kind of representative and they randomly sample people and they make it really open and they invite everybody it still doesn't get to that hardest to reach so for example in my digital inclusion work in the UK there's 12.6 million people we want to get to by 2020 we predict if we keep going the way we're going and do all the fabulous work that we do there'll still be 6 million people who won't have the basic digital skills that they need and so what we've done is we've done a thorough analysis of who they are and we're working with them now and I think that's exactly the same thing we have to do around digital democracy and democratic engagement we have to work out who are those people who are really really really really hard and let's make sure we're helping and focusing on them because the people in the middle they need the tools but they're going to find it themselves and I guess this is partly my comment about the pastimes of the middle classes in my neighbourhood the council cutting down the trees the very well educated digitally enabled middle classes have mounted an amazing campaign and crowdsourced money to take the council to court and lots and lots of online petitioning et cetera et cetera because when they've got a problem they know how to use those tools and they know how to get organised they're not the people we most care about so I'm kind of going there aren't any so go do it go find those hard to reach people I don't think that online voting is going to happen I think that there was too much pushback from people who knew a lot about technology I mean whether they were right or wrong who said that it's not secure and it's not going to improve things dramatically I hope I'm wrong we found a lot of evidence that particularly young people would be much more motivated to vote if there was online voting but it's interesting there's quite a lot of well educated people saying do we want all these not well educated people to be able to vote really easily on their mobile phone as if there's some kind of paternalistic right to voting or not and so I think there's a really diverse debate around that rather than I think it should be about and this is what the commission says in the report about doing pilots and actually working it out and working out what the reality is before we say it's not going to work but there's too many people and it will actually require a legislative change as well so it's unlikely to get through the House of Commons as well this is a William Perrin from Talk About Local this is a very loaded question because I'm on Helen's board at the Tinder Foundation my society North America gave a good presentation yesterday where they said that five I think it was five, government sponsored civic tech tools of five of them, only one of them had any attempt to engage people who were not online or already in the target audience as you and I have discussed this Helen but given this audience here of people from all over the world running civic tech projects is this the sort of thing Tinder Foundation will be prepared to partner with if someone was putting together a proposal to do a civic tech project in a given country and wants it to have as a component of that outreach to people who are not online or indeed to people who are not actually in the automatic pale mail stale thing, whatever it was target audience, middle class target audience that tends to do this kind of thing in the first place yes I think it's a really good point and I think this is why I said about blending digital literacy with the roll out of a democratic tool or a civic tech tool is that I think at least one of the examples there was an offline channel and there was an online channel to do the same thing and they were both an improvement so the offline bit was an improvement to what was there before but it wasn't saying we're going to help those offline people to use the online tool because online tool is actually much better and the example I gave around people getting jobs was because we're not an employment project we're a project which is about empowering people to use the internet to change their lives in whatever way they want to do it and therefore it almost doesn't matter what the channel is and actually civic engagement would be a perfect would be a perfect one to do I think that there is there is a double divide though because of what I said about so many people I met when I was on the commission who don't think that politics or civic engagement is anything to do with them so you don't just have to persuade them that they can be part of the digital society that they think other people do not people like them you also have to persuade them that being part of some kind of democratic process is also for people like them too and that's the that's the real reason why Tinder Foundation isn't doing anything that combines the civic tech and the digital inclusion right now one we haven't got partners who have approached us but the second one is it's really hard if you take people who really are suffering many many different challenges and have complex lives to persuade them that actually this alien foreign distant irrelevant body called parliament and government has anything to do with them or even just in Sheffield when they cut down the trees in the poor bit of town there wasn't a Facebook group for it when they cut down the trees on the wealthy bit of town everyone's up in arms and there's social media rampage going on and so that's the reality this is really hard because you're trying to persuade people they want to do two different things that they don't think that people like them are ever going to be engaged with I did tell Winter I think over dinner on Facebook one of the only example I've got where I've been proved wrong on this is the fish and chip shop in Stockport you can tell is one of my favourite partners and they are on a precinct in a really poor part of the north of England and the Iceland a supermarket took over the car park and started charging one pound but one pound was too much for the poor people of Stockport and so the woman who runs the UK online centre in the fish and chip shop set up a Facebook group who were offline taught them how to use Facebook so that they could go on to the Facebook group taught them how to use email so they could email their councillors because they were so angry that this car park was going to charge them some money and so that's the only example that I know of where offline people who are angry about something that the councillor had done eg sell a car park to the supermarket actually got up, got organised and got online in order to do that campaigning we've got time for one more question Hi, I'm Rosie McGee from the Institute of Development Studies the world I work in is mainly developing countries so it's really interesting to hear this about the UK I'm just wondering in development studies literature there's a lot to tell us that the main resource that poor, marginalised excluded people have is their numbers and is the strength that can come from collective action rather than individual action and so one of the concerns I have is to using technologies for civic engagement are that a lot of them tend to individualise rather than collectivise and I just wondered from what you've been saying does the Tinder Foundation have a position on that and what would your view be on that one? It's a really good question I mean, I think that the blend of the local and the face to face and the digital is obviously I would always recommend as a way of making that change happen because it is that collective support that people are providing with one another plus the digital is then the tools that you're using in order for you to be more empowered and more enabled I would argue that things like Facebook groups are not that individualistic because you're collaborating with other people you're seeing what other people are saying about an issue that you care about and then you can then re-comment to them so it depends and I think some of the tools like the e-petitions website saying you can see what people near you are signing at the moment I think some of these tools are helping with some of that collaboration I mean I would say though that I'm sure you're right and I'm sure that is what the research shows however digital technology has the enormous power of bringing people together and enabling them to collaborate with other people who have the same views as them and who want to see the same change as them and therefore I would say that we ought to be supporting things like simple things like Facebook groups and also making sure that this blend of face to face and digital happens when you're putting forward those programs Thank you so much


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We are looking to see how the easiest way to sign up for the publishers course manager and get the textbook for your stat 2000 course. This is the Pearson dot com website. You just scroll down. Go to my lab. Click sign in. If you don't already have login credentials, maybe you already have it from another course. But if you don't, you create one need to register that's this. Otherwise, you just put in your username and your password. Let's see if I got that right. Okay. All right, now you come to the screen that asks you to enroll in a course. You get that information. You have to put in your course ID from your teacher. You get that from blackboard. And let me just write this down. I mean, this is not part of the screen sharing. I don't think now, but the course ID is lying. 458. Oh, four. And so now I'm going to go back to the Pearson screen. And I'm going to put that in. And the reason it says Wang and not Friedman is because all the stat 2000 courses were built as sub courses to them to a main one, because there's going to be a departmental final exam. So it was really done all for the final exam. And on the next page, you can, if you've already bought the book, and you have an access code for my lab, you can type in the access code. You can get a temporary access for 14 days for free. You can use a credit card or PayPal to buy the book for $65. It's an ebook and access to the course manager to my lab. Once you're in, you'll also be able to, if you choose, pay an additional $15 and get a printed book. It's loose leaf pages. So you take them and collect them and put them together in your notebook.


Hello everyone, I'm Alicia Anderson and welcome to the Fort Report. It's time to dust off your cowboy boots and take your best Western duds to the cleaners. The Fort Worth Stock Show in Rodeo is back in town and this thing is legendary. You might not know this about me, but I actually have a pet alpaca. And here he is. His name is Al Picasso. I'm taking him this year and entering him in the cuteness competition. He's a ringer for sure. It's going to be 23 days of just all kinds of fun and excitement with our various rodeo performances that we have coming up. Our carnival midway, livestock on exhibit, lots of shopping to do in our exhibit buildings. And so we're looking forward to I think what's a great annual tradition in Fort Worth. And I think an event that connects to that mystique of Fort Worth. When we talk about the city of cowboys and culture, we put a boba, those on display here and it's something I think the city embraces and relishes. Just got this letter from the stock show. Dear Miss Anderson, there is no such thing as a cuteness competition for stuffed toy animals. Competitions are for real animals. What? One thing that's new is just coming out to see the new milking parlor, to see the Tower Promenade and Cattle Barn 2. The Tower Promenade is going to serve as an artery, as a connector that will give visitors easy access from our parking lots on the south up to the main complex. We've renovated Cattle Barn 2, we've got new lighting, we've got different wall treatments, ceiling treatments. And it just really brightens the building and makes the building seem bigger really, which is kind of a neat feature as well. We took one of our old auction arenas and turned that in to wash facility for our exhibitors.  Because we've got a brand new state of the art milking parlor complete with video screens, very comfortable seating that will seat up to 120 people at a time. And I think gives people a real opportunity to see what the livestock industry is about. Visit Fort Worth Stock Show and Rodeo's website for schedules and tickets. Here's a look at other events happening in and around Fort Worth in the next few weeks. For a listing of more events and city meetings, you always can check the calendar at the city's website.


Welcome back. Let us continue with our derivations pertaining to property relations. In the previous few minutes, we expanded the thermal energy U. Now let us look at first the enthalpy H, then the Helmholtz function A and finally the Gibbs function G. We know that enthalpy H is defined as U plus Pv. Taking a differential, dH is du plus Pdv plus Vdp. Now let us replace du by its property relation which is Tds minus Pdv. We continue with this plus Pdv plus Vdp. These two terms cancel out and we end up with Tds plus Vdp. Now this is the relation for dH since both the left hand side and the right hand side are exact differentials. T must be partial of H with respect to S at constant P because here we are considering H as a function of S and P and we should have this specific volume V equal to partial of H with respect to P at constant S. And taking the second derivative relation, we must have partial of T with respect to P at constant S equal to partial of V with respect to S at constant P. Let us call this, we will refer to this again as equation M2. Let us now look at the Helmholtz function A. The Helmholtz function is defined as U minus Tds. Taking a differential, dA equals du minus Tds minus Sdt. Expanding du as Tds minus Pdv, we also have minus Tds minus Sdt.  So here we are considering A to be function of temperature and volume. Now since both the left hand side and the right hand side are exact differentials, we must have S equal to minus because of this minus sign partial of A with respect to T at constant V and P equal to, again note the minus sign, minus partial of A with respect to V at constant T. And the second derivative relation will give us partial of S with respect to V at constant T equal to partial of P with respect to T at constant V. This relation to which we will refer to again, let us call it M3. And now finally, let us look at the Gibbs function. The Gibbs function has a symbol G and is defined as or is equal to H minus Tds. The expansion of this would be dG equal to dH minus Tds minus Sdt. Now we know that dH has already been expanded as Tds plus Vdp. So the full expansion is Tds plus Vdp minus Tds minus Sdt. So these two terms cancel out and we have dG equal to minus Sdt plus Vdp. So here we can consider G to be a function of T and P. And since the right hand side is also an exact differential as is the left hand side, we should have S equal to minus because of the negative sign here, partial of G with respect to T at constant P and V equal to partial of G with respect to P at constant T. And the second derivative relation will turn out to be, note that on one side we have a negative sign, on this side we do not have a negative sign. So we will have partial of S with respect to P at constant T equal to negative of partial of V with respect to T at constant P. Let us call this relation M4. Thank you.