you guys today. I'm going to be showing you how to make a DIY sewing theme to help you keep hydrated, show your love of sewing at the same time, and show a little bit of personality while we're at it. But before we get into the tutorial, I do want to talk to you guys a little bit about my most recent collaboration with Anna-Lelisa Jewelry. You guys, I have talked to you about them a gajillion times before. We've collabed together for the past, well since I moved to Charlotte, so two, almost three years. Their jewelry is beautiful. It has exceptional quality. All those pieces that I got when I first moved to Charlotte still hold up, still stand up, still beautiful, and look like they're brand new. They use incredible materials, the most noble metals, so that they continue to look brand new, even after you've had them for years and years. And as a company, they're also carbon neutral, meaning that 100% of their carbon emissions are offset, starting with how they source the materials all the way through to how they dispose of those materials. It's kind of like a fair trade with mother nature. It's a net zero game and whatever they take, they are giving back to the world, which is wonderful. And then also on top of all of that, their prices are incredible. They have some jewelry starting at $39. It does go up from there, but even their most expensive pieces are way more affordable because there's no middleman. So I absolutely love, love, love their products so much. You can see some of them that I am wearing today. I've got this beautiful stacked necklace. Let me show you. I've got this beautiful stacked necklace. And if you're not familiar with the stacked necklace trend, it is on fire. Everybody, all the celebrities, all the fashion girls, everybody are wearing these stacked necklaces. And the beauty of the stacked necklaces today versus when the trend first started was you initially had to put it all together yourself. You had to buy three separate necklaces and figure out the right length and how it was going to work. But nowadays, they are selling them all together as one set. So this is three separate necklaces. They aren't attached to each other in any way, but they are meant to be worn together. That said, though, each one individually would also be really beautiful by itself. So if you're more of a minimalist jewelry girl, or if you want to buy one set and then divvy it up between three of your girlfriends, you can absolutely do that as well. But I love wearing them together. It looks like a very unintentional, beautiful, magical situation that I literally put no thought into other than clicking the buy button. I've also got these really fun earrings. Okay, so we've got a star on one side and a moon on the other side. So it's kind of like a celestial vibe. I thought that kind of went really well with this little medallion that we've got here. And I just think it's fun to have like an asymmetrical situation very, very subtly in your earrings.  They're going to be able to tell that this is like an intentional, purposeful situation. And then the last thing I got, you guys know I always wear a ring to represent my relationship with Dan. And so I picked up this one. It's kind of like a braided metal. And it's just something simple to throw on. It's not too flashy. To me, if we're going to get into the significance of it, the braid, you know, kind of illustrates things that are intertwined like our lives, yada, yada, yada, so in love. But if you have other pieces, you can certainly, you know, move the ring around and wear it on different fingers. You can even stack it with some other ones that you've got to create a similar situation as this. It's just a really fun, fun little detail to add to the hand. So you can see all three pieces that I got here work really wonderfully together. I really love them. So be sure to check out the description box, check out the link and head over to Ana Luisa and shop some jewelry. Okay, but now we need to get into this tutorial and I can show you how to make this super, super fun, super tongue-in-cheek fun little sewing themed reusable tumbler. For this project, you're going to need a scrap of fabric. I prefer a solid color fabric for this just to ensure the iron on stands out. I also recommend a quilting weight cotton so that it's sturdy enough to stand up in your cup, but not too thick that the cup won't seal. You'll also need some iron on and my design file from Cricut. You can find links to both of these in the description box. You can use any of the Cricut machines for this project, even the joy. So your first step is to cut out the design, do not forget to mirror it, and then we'll weed out all the negative space. So I realized that weeding this is a bit of a process, especially whenever you get to this little thimble here, but you just have to trust that it's worth it because it's going to be really, really, really stinking cute. Okay, so I'm going to place my iron on on the fabric first before I cut it out because I feel like I have a little bit more control over the placement of the iron on. I feel like now I can just sort of, you know, just about get it in the center and then I can use the template that came with the cup in order to, like, perfect the centeredness of everything. Oh, so gratifying. Okay, there she is. Isn't that cute with the colors? I think that's really going to pop on the cup. Okay, so I took the template that came with the cup and I cut out a, you know, similar template from some leftover of the Cricut, the stuff that you peel away from the vinyl. I've been doing a lot of Cricut projects lately and so I had a whole bunch of this leftover and so I thought that it would be a great way to use this because it is going to stick ever so slightly to our fabric. Not too, too much. Obviously, it's meant to, like, let go, but yeah, we just want to try and get it centered as close as possible, like so. And again, this is not going to, like, permanently stick, but it is going to give us enough of a stick that we can trace around. You can see our template is drawn on beautifully and then you want to cut out your fabric. There she is. Easy peasy and I like to take some of the cutaway fabric and that's what I use to get rid of all that chalk. Okay, so now we should be able to roll this up. I'm hoping we can do it without any interfacing because I do want it to stay sort of thin. Perfect. It's going to overlap a little bit in there. Also, okay. Okay, stick this guy in. Line up the bottom. Get it on there nice and tight and ta-da! Wow, it looks really cute. So, so, so cute and all of your sewing friends are going to be so envious of your little cut that honestly took, like, not that much time.  Your drink of choice. The lip is actually on the outside of the cup so you don't ever have to worry about the fabric getting wet. So I hope you guys like this. I had so much fun designing it. The design file for Cricut is linked in the description box as is the exact tumbler that I am using. As is, let's not forget the link for Anna-Louisa Joy where you can pick up a lot of this blingy-bling-bling. But that is going to do it for me today. Thank you all so much for watching and I'll see you very soon. Bye!


What is going on guys welcome back to the channel critical overlord here So Comic-Con is off to a very good start for us whore fans as we just got some exciting news on what we can expect Some more stuff we can expect in October along with the Chucky TV series Jeepers creepers reborn for those of you care Halloween kills. We now know that We'll be getting the I know what you did last summer Amazon TV series in the month of October it'll be premiering this later later this year in the fall and This was revealed during Amazon's Comic-Con at home panel where the showrunner Sarah Goodman shared some exciting tidbits about the show and just went over her excitement for it and Yeah, she pretty much just was describing some of the things that we have to look forward to and Just went into a whole tirade about how the movie was a product of its time This TV series is a product of its time Just to go over some of the things she said she said that the series is real It's dysfunctional and it's completely unpredictable while also promising that it's packed with drama a lot of blood of course Violence and psychological stuff as well She also went on to say there will be blood also. I've put little Easter eggs throughout the season for those diehard fans But you absolutely do not have to need don't have to have seen the movie or anything else to be a fan of this show There are eight episodes to explore these characters who are not just running from a stalker They are also having relationships and having issues with their families and they are dealing with their Effing lives. There's more than just the mystery of who's after them is very much a mystery of who they really are So what I really like about this is how She's making it a point to say that the characters are going to be hopefully People that we can of course grow attached to we're going to see all these different aspects of these people that are gonna of course play a part in the tragic events that happen During one of their nights as a senior seniors in high school that lead to them Of course following the same footsteps as the people we saw in the film series with Jennifer Love Hewitt and Sarah Michelle Geller and Freddie Prince, Jr. And I know I'm already gonna get the people in the comments section I'm right there with you Helen should have lived over Julie Julie was kind of in my opinion the wrong person to put it as the final girl given the Circumstances that we saw surrounding Helen and given that Sarah Michelle Geller had one of the absolute best chase scenes in Horror history or in horror at the time for the 90s Anyway, definitely definitely one of the best horror chase sequences in the 90s in that little sequence that she had where she unfortunately Did not make it out alive that many of us are still upset about today so I like that she's putting emphasis on the fact that these characters will be people We will hopefully get to learn a lot about Gets understand where they're coming from as it relates to the tragic things that they're unfortunately going to get caught up with as It relates to a force killing someone the cast that this series will include it is including the likes of Madison Isman Brianne I'm not even gonna try to pronounce her last name, but I believe this this actors is from the screen TV series as well Ezekiel Goodman Ashley Moore Sebastian and Maruso Fiona Rene Cassie Beck Brooke Bloom Sonya Balmores and Bill Heck So it says here I know what you did last summer is a modern take on the 1997 film that honors the same chilling premise in a town full of Secrets a group of teenagers are stopped by mysterious killer a year after a fatal accident on their graduation night so We know it also says here that Craig MacNeil who is He's had credits with like the likes of the Chilling Avengers of Sabrina the boy channel zero And he's gonna be directing the shows pilot episode this again Just like the movie is based on the 1973 novel by Lois Duncan So James Wan is also gonna be one of the producers or it's produced by James Wan This TV series has the potential to be Something great Especially for us horror fans if they put enough attention to giving us well-developed characters and showing us So many different perspectives, which I think is also one of things they touched on during this panel over the course of what happened during that night where they presumably killed someone We'll get to see different perspectives from everyone involved with that incident and what I like about that is They're not going to have what happened that night Dragged out and ignored over the course of the season. That's the way they're making it seem They're making it seem like we're not going to have this mystery of what happened that night dragged out over the course of Multiple seasons until we get concrete answers and I'm just throwing jabs at pretty little liars But I'm really excited about it. I'm a fan of I know what you did last summer I am a fan of I still know what you did last summer do I think they are some of the best horror films out there Not necessarily, but they are some of my favorites. I love those movies I think the biggest mistake in those movies was letting Julie be the final girl I'm just being honest I I know a lot of you can go on and on in the comment section about it I I'll try to probably do a video about that and go over some some reasons why Julie should not have been the final girl And it's not necessarily say that Jennifer Love Hewitt was doing a bad job as her performance goes It's just that the circumstances surrounding Helen Such is like some of the stuff that we see Helen going through or what it seems like she's going through at home it would have been nice to see something like that fleshed out a little bit more and She just seemed more sympathetic compared to Julie at times throughout the film But again, I'll save that for another video We know that the series is gonna be a episodes plenty of time for them to flesh out these characters flesh out this tragic event that occurs on their graduation night very Tragic to have that happen, of course on your graduation night It's supposed to be one of the best nights of your life and here you are killing someone hopefully unintentionally Because again, they could switch things up and this could be an intentional murder. I don't think that'll be the case obviously Since they're gonna try to cover it up presumably But yeah, it'll be interesting to see if the fisherman is Is the look that they go after I guess or the look that they'll have I'm curious to see yes So they'll keep the signature look if this is a fisherman because again It could be just something something else and it's just happened to be called I know what you did last summer is based on the novel and they won't keep the fisherman look I know a lot of us would probably like to see the fisherman look But if they abandon the fisherman look, it's not the end of the world Just give us something that's that's of course better than I'll always know what you did last summer Which shouldn't be too hard to accomplish there that that movie is completely abysmal from start to finish Riding wise acting wise they have some good people in there who've given better performances in their career And they're just like not doing anything here. They're very stale But again, I can go on and on about this franchise in a whole separate video I just want to talk about the TV series real quick and Here with your guys's opinions are about this down the conversation Will you be tuning in are you looking forward to this TV series later this October if you haven't already of course make She subscribe Turn on post notification in this video in the discussion I have links to my social media accounts my Facebook Twitter and Instagram you can message me there Of course, let me does any movies news or if you usually like me to cover in the future and with all that in mind guys I will see you in the next video


J-E-L-L-O! The Jell-O program brought to you by Jell-O and Jell-O Pudding, starring Jack Belly with Mary Livingston, Phil Harris, Dennis Day, Rochester, and yours truly, Don Wilson. The orchestra opens a program with, I Am An American. Year after year, Jell-O keeps getting better and better. And today, Jell-O is richer, more delicious than it's ever been before. The reason for this extra goodness is a new Jell-O process that locks in Jell-O's famous flavor and makes it even more tempting, even more enjoyable. Jell-O is a beautiful dessert, radiant with color and glistening with goodness. And its swell flavor, so tangy and refreshing, makes you think that you're actually tasting the ripe, juicy fruit itself. Yes, Jell-O's marvelous flavor is gloriously good. A flavor that everybody loves. And now that it's locked in, Jell-O's grand flavor reaches a new peak in pleasure. But prove it for yourself. Open a package of Jell-O. Notice that there's no sweet, fruity odor, no tell-tale aroma to warn of escaping flavor. Then dissolve the tiny Jell-O particles, and notice the way Jell-O's captive goodness comes pouring out with a rush of delicious fragrance and flavor. Ask your grocer tomorrow for several packages of Jell-O. You'll find that Jell-O is better and richer than ever now that its flavor is locked in. Next Tuesday, March the 17th of St. Patrick's Day. So instead of my usual hack-need introduction this evening, you can sit down now, Jack. Sit down. Oh. So instead of my usual hack-need introduction, it gives me extreme pleasure to bring to you a young Irish lad who has become a great success on this program. Irish? I wonder if he means...no, he told me to sit down. Could it be...? Jack, will you please keep quiet? Okay. Okay. And here he is, folks, that golden voice tenor from the Emerald Isle, Dennis Day! Take a bow, Dennis. Thank you. Thank you. Jell-O again. This is Dennis Day talking. And sure to the grand pleasure to be addressing all you lovely people. Ah, listen to the blarney. And folks, right now I'd like to tell you a little story about Pat and Mike. Oh, fine. Well, Pat and Mike were walking down the street when all of a sudden a parrot flew out of a pet shop right in front of them. A parrot, eh? And Pat turned to Mike and said, My, hasn't that thing got beautiful feathers? What do you suppose it is? So Mike said, sure, I don't know. Let's go and catch it. So? So they chased it and chased it.  And Pat kept the parrot and said, Oh, a bigger parrot. And so we thought you was a bird. Very good, Dennis. Very good.  Sit down? Gee whiz, Mr. Benny. I thought I was going to do the whole program tonight. No, no, no, no. Don thought that on account of it being so close to St. Patrick's Day, it would be a nice gesture to introduce you first. But that's all. Oh. You see, Dennis, you haven't had enough experience to handle the whole program. Well, let's get going. Jalowe, again, this is Jack Benny talking. What are you trying to do? Hold me down? No. No, I'm not trying to hold you down, kid. But for heaven's sake, you can't be master of ceremonies. You're too young. Jalowe, again, this is Jack Benny talking.   I simply can't take the chance of letting you handle this program. You might be a flop. But, Jack, on the other hand, he might be very good. Don, either way, I'm taking a chance. Now, let's drop it. Jalowe, again, this is Dennis Day talking. And sure folks are nuts. This is all your fault, Don Wilson. You had to introduce the kid. You had to be topical. Well, I thought it was a good idea, Jack. After all, our listeners may be tired of the same old thing week after week. Oh, but I'm an old thing. Well, Mr. Wilson, I'd watch my step if I were you, because the time of year is fast approaching when your contract comes up for renewal. I'm glad you brought up the subject, Jack, because I may not be with you next season. You're sick and tired of it. Oh? You may not be with me? Oh, now, here's the situation. I've had a splendid offer to do the announcing on the Baxter Beauty Play program. Beauty Play? Yes. They offered me a very nice salary, and all the mud packs I can use. Well, Don, after all these years, if a little mud can come between us, well. There's a difference in salary, too. Mud or money, you ain't loyal. That's gratitude for you. Hello, Jack, how are you? Hello, hello. How do you think I am? Well, what's the matter with you?  They better not, Mr. I've got my license number branded on them. Taking no chances. I'll bet your hot water bag is safe, too. And so is my teasing ring. I can go along with a gag. Anyway, if you want to know why I'm upset, it's because I've discovered that my pal, Don Wilson, is a trader, a big, fat trader, who wants to leave me for the Baxter Beauty Play program. Well, why not? They made us a swell offer. What do you mean, us? They want Don, Phil, Dennis, and me. What? Can we put in a word for you, Mr. Bennington? Keep out of this. Well, Mary, all I can say is that fine appreciation after all I've done for you. After all you've done for me? Yes. When I first met you, you didn't even have a pair of stockings. What are you talking about? There was a whole counter fall. I mean of your own. And another thing, young lady, who puts you in show business? Who started you out in Vortable? I started in Vortable with my sister, Babe. What an act that was. Tumblers, the bouncing livings.  Now, wait a minute, Jack Bennington. You never even saw our act. I did too. And I'll never forget your sister, Babe. She was so nearsighted she used to take bows with her back to the audience. She knew what she was doing. Oh, yeah? And furthermore, she's not nearsighted. She's not, eh? Well, I like to have a nickel for every weighing machine. She said hello to. Fine name she picked out, Babe. Looks more like Babe Ruth. Well, we got a program to do tonight. And as long as you're all working for me, temporarily, you might as well do your song, Dennis. OK. I'm going to sing the garden where the prairies grow. And I dedicate it to Mr. Baxter and his beauty clay who is listening in. Baxter's beauty clay. But burns me up. I've been using that clay for years. You must have been growing radishes in us. I tried it on my face, too. Anyway, I'm talking about friendship and appreciation and gratitude for my own cast. Should I sing now, Mr. Benny? Wait a minute, Dennis. I just happened to think of a little poem that fits this situation to a T. It's entitled, Loyalty, and was written by Otis J. Kribbelkovelich. Now, let this sink in. Loyalty. Ahem. Hey, where's that music coming from? Like in the movies that just come. Loyalty. Real friends are few and far between. They'll never tarnish or turn green. They'll stick with you through stormy seas. They'll go through heat or even freeze. So when you have a friend who is a friend, do not kick him in. The end. Remember that, all of you, before you think of deserting me for another program. That's the thing, Dennis. That poem didn't sink in very well. Maybe I'll have to give the game more money or something. Have you ever been in love, me boys? Or have you felt the pain? I'd sooner be in jail, me self, and be in love again. For the girl I loved was beautiful. I'd have you all to know. And I met her in the garden where the fretees grow. She was just a sort of creature, boys, that nature didn't tend. To walk her through the world, me boys, without the Grecian bend. How did she fly? I'd have you all to know. And I met her in the garden where the fretees grow. As I, my pretty Kathleen, I hope that you'll agree. She was in a bike or city girl, so say you're making free. So see, I'll ask my parents and tomorrow I'll let you know. If you'll meet me in the garden where the fretees grow. She was just a sort of creature, boys, that nature didn't tend. To walk her through the world, me boys, without the Grecian bend. How did she fly? I'd have you all to know. And I met her in the garden where the fretees grow. Oh, the parents, they consented. And we're blessed with children three. Two boys just like their mother and the girl, the image of me. And now we're going to train them up the way they ought to go. For her to dig right in the garden where the fretees grow. She was just a sort of creature, boys, that nature didn't tend. To walk her through the world, me boys, without the Grecian bend. How did she fly? A senior. I'd have you all. And I met her in the garden where the fretees grow. Here were the fretees grow, a special St. Patrick's Day song sung by Dennis Day. And Dennis, that was swell. Sick with Uncle Jack, and you've got a brilliant future. Well, I'd love to, but Mr. Baxter's made me some wonderful promises. Promises? If it's promises you want, you're with the right guy now. I deliver the goods to Dennis's contract. Call for a raise this month, and he got one. Some raise. He put high heels on his shoes. A raise is a raise. It all depends on how you look at it. I turn my ankles 10 times this week. Well, watch it. Don't be so clumsy. Anyway, Dennis, you better think twice before you listen to anybody else's promises.  How do you do, Mr. Harris? You're feeling fine, I trust? Mr. Harris, why all the formalities?  Why haven't you even seen grass for 10 years? Well, you've seen snakes, that I know. Snakes are them those wiggly things that come just ahead of the elephant. I don't know the order of their appearance, but that's what you are. Imagine leaving me for Baxter's beauty clay. Jackson, I wouldn't leave you for all the beauty clay in the world, and heaven knows I'm a mess. What?  No, sir. Look, Jackson, I got it all figured out. We don't need the rest of this bunch at all. We don't? No, next season, we'll have just you, me, and a 100-piece symphony orchestra. A 100-piece orchestra? Yeah. You lead one end, I'll lead the other, and let them bump. Well, it's a novel idea, Phil, but offhand, I don't know of 100 musicians that would suit that load. No, if my gang wants to leave me, I'll just quit radio, that's all. Are you sure you don't like that symphony idea, Jackson? No, no, let's think, Phil. But thanks, just the same. I'll just quit radio. Now, wait a minute, Jack. I think this is gone far enough. We did have an offer from Mr. Baster, but we're not going to accept it. Not much. That's the truth, Jack. Why, we couldn't leave you or Jello. We're all locked in together. That's a plug if I ever heard of it. Aw, wake up, Jack. The whole thing was just a gag. Oh, a gag, eh? You're tricky. You fellas really had me going. I'd heard about your other offer. You haven't so worried all week. My hair was falling out. See? I thought that thing was guaranteed. Good, good. Very good. Well, let's get going now. Let's get going now with the program. Shall we? Ladies and gentlemen, immediately after a number by Phil Harris and his orchestra, we're going to present a special surprise attraction in which we will definitely expose for the first time. Excuse me. Hello? Oh, Mr. Bennett, this is Rochester. I'm busy. I'm busy now, Rochester. What do you want? Boss, I got to send in my income tax by tomorrow night. Yes? And I'm a little short of that green stuff that ain't wet. Yeah, that ain't heavy. Rochester, do you mean to say you have to pay tax on that small salary you get? I bet it, Mr. Morgan's all sent me a blank with RSVP on it. RSVP? Rochester's himself a counsel. Oh, I see. Well, uh, Rochester, tell me, how much of your income tax amount to? That all depends on my dependence. Is it okay if I put my brother down as a dependent? Well, I don't know. Can your brother work? He can, but it's not easy. Oh, well, well, look, maybe, uh, maybe your brother can't work. Maybe he's incapacitated. Uh, may be, pardon? I said maybe your brother is incapacitated. He's too weak. Boss, any man that can stack a trill on his face can either make a flat tax payment or anything. Well, in that case, you cannot deduct him as a dependent. Uh-huh. In fact, Rochester, I wouldn't bother with any deduction.  A tax? Yes. Well, can you suggest a good bank that can go along with a bank? No, but, um, I'll be happy to lend you enough to pay your tax, Rochester. Thanks, boss. Go on. Go on. Oh, say, boss, Mr. Benny. Now what? Uh, can I be done for the stock market losses? Why, of course. Wait a minute, what stock did you have? Well, I took an awful beating in African Fuels Incorporated. You can't take off for dice. Goodbye. A guy is always in trouble. Play, Phil, and then we'll have our big surprise of the evening. They said no, played by Phil Harris and his Biltmore bowlers. Biltmore meaning the hotel where the boys are working and bowlers meaning they should play in an alley. And, uh, and now, ladies and gentlemen... Gee, thanks for the plug, Jackson. You can't insult the guy. It's amazing. And now, ladies and gentlemen, for our surprise feature attraction. No doubt a few of you heard Fred Allen's program last week, in which Mr. Allen, very modestly, devoted most of the show to his own life story. I thought it was very funny. We won't go into that. Now, when Mr. Allen presented this soggy saga of his miserable life, he completely overlooked one very important incident which marked the turning point in his crummy career. Now, in order to bring to light this hidden chapter of Mr. Allen's drab existence, we are going to present the life of Jack Benny. What's that got to do with Allen? Because I'm the guy that... Be patient, Mary, we'll come to that. So here we go, folks, with the life of Jack Benny. First, I am born. Take it, Mr. Wilkman. The scene, ladies and gentlemen, is the little farmhouse of Mr. and Mrs. Zeke Benny, located on the outskirts of Waukegan, Illinois. The date is February 14th. The year... Let's go! Goo-goo. Well, what is it, nurse? It's a bouncing baby boy. Fine start I got. And Jack Benny, our hero, was now a handsome little fellow with big blue eyes and long break. They were golden, and they came way down to my ankles. You must have looked like a weeping willow. Quiet. We find Jacky practicing on his violin while his old music teacher stands by with a look of rapture on his face. I said, how was that? Am I getting any better? Ay! I said, am I getting any better? Oh, well, someday I'll be a great violinist. I'm playing it by heart now, folks. And then came 1917. The World War. Somewhere. It's got to do with Fred Allen. We're coming to that. Continue, Mr. Wilson. The scene changes. It's a cold winter's day in 1927. And Jack Benny, now a vaudeville headliner, is appearing at the Electric Theater in St. Joe, Missouri. St. Joe. They love me there. Yeah. As Mr. Benny is about to enter the stage door, a ragged, unkempt stranger with icicles on his adnoids approaches him and says... Pardon me, Mr. But would you please give me a nickel for a cup of coffee? A nickel? Yes, sir. I'm hungry. I haven't eaten for days. I'm starved. I tell you, starved. Then a nickel won't help you, my good man. Here's a $10 bill. Oh, thank you, sir. Thank you. Thank you.  It's nothing. Poor boy. Oh, but I'll never forget you for this never, never... Don't wipe my shoes. It's quite all right. Tell me, my good man. What is your name? Sullivan. Fred Sullivan. Red Sullivan. Remember that name, ladies and gentlemen? And that boy? Remember that Jack Benny gave him $10 when he was starving? And remember his words when he said, I'll never forget you for this. Years later, and Fred Sullivan is now Fred Allen, a successful juggler in Baltimore. See why I told you to remember that name, folks? And it's a cold winter's day in New York City. And Mr. Allen is about to enter the stage door of the palace theater when a ragged stranger with a long black beard and a tin cup approaches. Would you please give me a nickel for a cup of instant postum? Please, get away from me, you bum, or I'll take my gold-handled cane and give you two lumps for your postum. See what a rat he was, folks?  Out of my way, you derelict. Thinks mules are just taking their bow, and I'm on next. Very well. But I'll tell Variety about this. Mr.... Mr. Sullivan? Sullivan? Who are you?  All right, who am I? Jack Benny. That's right, the man who gave you $10 when you only asked for a nickel.  Take that out, and that, and that. Leave me alone, and that, and that. I'll give the money back. Help me back. Well, have you had enough, Allen? I knocked him silly, folks. And that's how Fred Allen became a comedian. Here's a grand jello treat, friends, that will really bring you compliments galore. A good-looking, swell-tasting dessert that you'll be proud to serve again and again. It's cardinal pear mold. Rich, juicy pears embedded in a shimmering mold of bright red raspberry jello. And what a tempting treat it is.  And in taste, downright delicious. Yet it's so simple and easy to make. All you do is just dissolve one package of jello imitation raspberry flavor in a pint of hot water and chill until slightly thickened. Then fold in canned sliced pears. Mold and serve plain or with whipped cream. It's a dessert that will lend color and enjoyment to any meal.  Try it and see what a big hit it makes with everybody. Tomorrow, make up this tangy combination of juicy canned pears and beautiful red raspberry jello. Remember, jello's new locked-in flavor makes jello extra rich. This is the last number of the 24th program in the current jello series, and we will be with you again next Sunday at the same time. Say, Jack, did you really give Fred Allen a $10 bill when he only asked for a nickel? Oh, I may have been a 20 or a 50. Who knows? I couldn't see very well it was snowing.  I carried a wallet then. Good night, folks. The part of Fred Allen was interpreted on our program tonight by the RKO player Peter Lindhay. Remember this name, friends, jello pudding. It's the name of three grand puddings made by the same folks who make jello. There's jello vanilla pudding, a smooth, luscious pudding with a delicate, creamy flavor of real vanilla. Jello pudding is not only swell as a pudding, but ideal for cream pies, tarts, or as a cream filling for cakes. So when you order jello, order jello puddings in all three flavors, chocolate, vanilla, and butterscotch. Jello puddings are just like grandmas, only more so. This program came to you from Hollywood. This is the National Broadcasting Company.


Ladies and gentlemen, moving on to our second keynote address, the lady is going to be talking about manifesting self-affirming professionals to strengthen organizations' success. Ladies and gentlemen, please put your hands together for Ms. Pooja Patak, co-founder and director, media mantra communications and consulting. Good afternoon. So I think this is a topic that I really resonate with and it gives me immense pleasure and privilege to be a part of today's keynote. While I'm addressing this, I feel it is first of all important to acknowledge the resilience with which the PR industry has bounced back. And in 2023, we are even set to create a further disruption.  The young and the vibrant talent of the communication industry have adapted to the new trends like never before. And in this diversification and innovation that they bring along, I think they have completely, they are creating the new and the emerging content in the PR industry. Today, at 40 under 40, we celebrate the emerging and the powerful leaders of tomorrow. As we celebrate their win, we also put them in a position of power in which we are also leading and affirming that we take the industry to the next height by only creating positive mindsets and positive frame of mind. As we create this positive frame of mind, it will be a delight to see the millennials kind of blend the text of their life to the context of the PR ideology. And when you blend the text and the context, we lead to a life which has dedicated purpose. It leads to a life which will have stronger organization vision boards. It will lead to overall success of the organization. The millennials must be thinking why this topic? But I say this is the topic that needs to be prioritized today because we are in an era where more than physical ailments we deal with mental breakthroughs. More than physical problems, we deal with emotional stress and this is the reason why this topic becomes so much relevant. The millennials have a huge responsibility to ensure that such conversations stay relevant and they should be discussed on and off. I will also be talking about one verse from Bhagavad Gita which says, in order to change your life, you have to change the perspective of your life and therefore it is very important that sometimes we have to view success from a different lens. We have to view success from a different perspective altogether. While we are even talking about mindfulness, we even sometimes wonder that why is it that we even need to be mindful and what are some of the misconceptions even related to being mindful? First of all, people who think that we should practice mindfulness will come with things like, oh my God, the person will have to leave the family. The person will have to leave his job. The person might have to even probably be only found meditating but there are different myths related to mindfulness. People even feel that the person might have to leave alcohol. The person cannot abuse anymore but this is not how we relate mindfulness with. Mindfulness is something which only and only resonates when you are, despite of being successful, in spite of having a great bank balance, in spite of being a perfect parent, a father, a son, you still feel that there is something incomplete in my life and that is the real way to start becoming mindful and once you become mindful, it also helps you achieve your purpose of life. Apart from what we are as professionals, we also have to seek our purpose of life. Our purpose of life, once we resonate with, we are able to achieve better competency. We are able to align ourselves and our life's purpose in a much more aligned manner. I have a few recommendations today as I stand here and I feel that today I should be able to at least give some takeaways for everyone who's right now here and probably watching this. My theory is called ASK which is AAA SK and these are recommendations on how you can become mindful. The first is the person should be able to associate with any holistic activities. So that means you can practice mindfulness by meditating, by undertaking yoga, Tai Chi, different ways and avenues that you can relate with and resonate with is what you should practice. The second is you have to alter certain habits. How we perceive things and how we form habits is something that we kind of are ingrained from our childhood but what no longer serves us is what we should completely discard and kind of cultivate new habits and there's no age to cultivating habits. You can create your own habits and it takes a process of 21 to about 90 days to make one good habit. So whenever you're able, you feel that there's a habit change that is required, it's not such a big thing and neither we are in that age or stage that we can't make new changes in our life. So alter habits whenever you feel that there is something that you feel is incomplete in my life. Another A is ask and self-talk. More than spending time with ourselves, we love spending time with others and therefore we know so much about others and very less about ourselves. Therefore it is important to accept ourselves and look into some self-talk and it is a great idea but even if you get to know something, you discover something new about yourself, it's a fantastic phenomena and it will work brilliantly for everyone. The next is stillness. Stillness is a good option. We love schedules, we love plans and sometimes when we don't have plans and we go on Instagram and feel that everybody else has plans, we kind of get formal but that's not the way because sometimes no plan is the best plan. So create that stillness for yourself. Create that time for yourself where you're not doing anything and still you're doing a lot of things for yourself. And the last is K, which is keep your thoughts filtered but prioritize what you are thinking. When we are sitting still and when we have a lot of thoughts running in our mind, we don't know how to prioritize. Our mind just keeps on having multiple things and multiple visions at one point in time. Therefore it is important to think either you run the day or the day runs you. It is for you to decide what is it that you would like to do. These are some suggestions and recommendations and the reason I'm saying that is because I believe in the power of this. Having said that, I personally want to make a disclaimer by saying that as an agency or as a co-founder of the agency, in no means am I saying that we will not be aggressive and we will only be mindful but I feel we can be mindfully aggressive. We can be in a state where everybody can have a different mindfulness and mindfulness is not just with what you are thinking. It is what you are eating, what you're consuming. Everything is about being mindful and once you kind of look into anchoring your life, you feel that the energy systems are completely changing. The vision votes for yourself and the people around you are definitely changing and that is why it is important to practice this. Once again I'm saying you have to leave nothing in order to be mindful but it definitely helps you develop a great curriculum for your life. It helps you develop very relevant and very solution oriented frame of mind which is very important and self-affirming. Therefore, while I would want to say a lot of things but I would just want to say that knowing others is wisdom but knowing yourself is enlightenment is an affirmation. I want to bring it today and also hoping that if we all cross paths again discussing about each other's journey will be very interesting because this is a journey that will resonate with everyone and this is a journey that we all think that we will eventually come on at different ages, at different stages of our life but this is a journey that everyone has to come on and it will be great as professionals we are able to build that into our life and the early on that we build into our life it will be great to have an ecosystem and the mindful millennials of the communication industry have a lot to do on their shoulder apart from being fantastic professionals I feel that this is a generation that has the power and the potential to really break stereotypes and uphold for many good reasons this is a generation that has also taught us how to keep going and bouncing back with a lot of rigor all the time whenever we feel that there is failure this is a generation I definitely look up to and at the end I would just want to say something that what you are not changing you are choosing therefore change what you choose and choose what you want to change keep your soul charged, thank you so much Thank you for the lovely session we'd love to commemorate this moment and present a small token of appreciation and in order to do so please welcome Miss Shipra Biswas Senior Events Executive E for M Thank you ladies, thank you very much


Outer space, or just space, is the expanse that exists beyond the Earth and between celestial bodies. Outer space is not completely empty it is a hard vacuum containing a low density of particles, predominantly a plasma of hydrogen and helium as well as electromagnetic radiation, magnetic fields, neutrinos, dust, and cosmic rays. In the baseline temperature, as set by the background radiation from the Big Bang, is 2.7 kV-270.45 degrees C, negative 454.81 degrees F. The plasma between galaxies accounts for about half of the baryonic ordinary matter in the universe, it has a number density of less than 1 hydrogen atom per cubic meter and a temperature of millions of Kelvin's, local concentrations of this plasma have condensed into stars and galaxies. Studies indicate that 90% of the mass in most galaxies is in an unknown form, called dark matter, which interacts with other matter through gravitational but not electromagnetic forces. Observations suggest that the majority of the mass energy in the observable universe is a poorly understood vacuum energy of space, which astronomers labeled dark energy. Intergalactic space takes up most of the volume of the universe, but even galaxies and star systems consist almost entirely of empty space. Outer space does not begin at a definite altitude above the Earth's surface. However, the garment line, an altitude of 100 km62 miles above sea level, is conventionally used as the start of outer space and space treaties and for aerospace records keeping. The Framework for International Space Law was established by the Outer Space Treaty, which entered into force on October 10, 1967. This treaty precludes any claims of national sovereignty and permits all states to freely explore outer space. Despite the directing of unresolutions for the peaceful uses of outer space, anti-satellite weapons have been tested in Earth orbit. Humans began the physical exploration of space during the 20th century with the advent of high altitude balloon flights, followed by manned rocket launches. Earth orbit was first achieved by Yuri Gurgorand of the Soviet Union in 1961, and unmanned spacecraft have since reached all of the known planets in the Solar System. Due to the high cost of getting into space, manned space flight has been limited to low Earth orbit and the Moon. Outer space represents a challenging environment for human exploration because of the hazards of vacuum and radiation. Microgravity also has a negative effect on human physiology that causes both muscle atrophy and bone loss. In addition to these health and environmental issues, the economic cost of putting objects, including humans, into space is very high.


We are here at WICIC 2012 in Dubai in the United Arab Emirates and I am pleased to be joined by Ms Magdalena Gaj who is president of the National Regulatory Authority of Poland. Magdalena Gaj, thank you for being with us today. Thank you for your invitation. Hello. Hello and very good to see you again. I would just like to start off by talking about this conference. In your opinion, what is the most important issue discussed at this conference? You know, the treaty is quite old, so I think that we should adjust its regulation to the technical reality, which is developing very quickly. But in the same moment we cannot broaden its scope on the issue connected with the internet governance. It is very important, I think, for this conference. This conference should deal with the technical issue connected with the telecommunication infrastructure. Because, as you know, the modern telecommunication is very important for us. It gives us the freedom and we should put any limitation on it. The young people from place around the world, from a small village, can use the telecommunication, modern telecommunication, the internet to study in Great Britain, in France, anywhere where they want to develop their patience and enjoy communication in other people. And, of course, for the country, the rapid development of the telecommunication increase on GDP helps us. And, of course, the new modern telecommunication helps us in a fight against poverty or unemployment, because it is very important when we are talking about the internet. You can work, the e-work is very important. So I think that this issue, we must go with the time, because the treaty is very old, but we can broaden its scope to the internet governance. Now, there's been a lot of attention to the detail of the wording that's been going into this treaty. And, in fact, last week there was a particular sticking point. I just wanted to ask you, why was Poland so keen on adding a reference to the human rights protection in the ITR's preamble? You know, simply we can say that today the technology determines the communication. So, therefore, even this technical issue can have human rights implications. It is very important. What I mentioned before, yes, when we are thinking about modern telecommunication, about the internet, we always should have in mind human rights, because the freedom is very important. And what means our proposal? We would like to put in the preamble the sentence that all member states should take into account when they will implement the ITR's human rights, because, you know, many countries, the democracy is different in many parts of the world. So we are thinking about all citizens who won't have access, full access to the internet. It is very important. And I think that this sentence, it is the voice for our observers, yes, because before the conference there was many rumours about this conference that it will be the some two internets, the national internet and the global internet. And I think that it can be this signal which could save this conference. So it is very important for us. I'd like to ask you in your opinion, what's the European view on the revision of the ITR's? What are the regional priorities and needs when it comes to revision of the ITR's? And will Europe, do you think, be willing to make a good compromise on them? You know, EU member states have their own harmonised regulation in the area of the telecommunication. Therefore, we don't need the all ITR's regulation. And it is the reason why sometimes somebody can say that European are very tough and don't want to go ahead. Yes, it is not true. We don't need this regulation because we have it. But we understand the needs of another region when we are talking about the telecommunication. That they won't have the same, for example, the regulation of the roaming. We have it from five years. It is very good for our citizens. And I understand that another country from around the world would like to have the same regulation about the roaming because it is very expensive for our citizens. The same quality of service, disables, the multi-mate telecommunication. It is very important. And I understand this, all European countries understand this situation. And I think that in this area we will have compromise because if we don't need it, it is not the same that another region don't need. And we understand it. It is clear for Europe. But of course, we have red lines. This internet government's fragment of the internet, the national internet and the global internet and the freedom in the internet. For the Europe, very important yes, that we would like to have the ITR respecting the privacy rules and freedom of communication. And it is our goal. Thank you very much. Thank you very much.


So it's the last day of the summit. I hope everyone's at a really good time and I Hope people aren't a bit sleepy We'll try and we'll try and lighten things up as much as we can We've been talking a number of conferences over the years We've done sessions on how we designed our open stack cloud how we built our open stack cloud How we moved all our workloads so that we have All of our pretty much all of our workloads running on our open stack cloud and this is Possibly the least glamorous of all the talks, but this is how we're Maintaining it running it upgrading it keeping the lights on It feels a bit like the the fourth of a trilogy to quote Douglas Adams so It's the day-to-day. There isn't going to be anything new anything Shattering any new technologies, but it is going to be our experiences of what you should and shouldn't do when you're running a large Open-Sat cloud with over a hundred thousand cores And all your production workloads on it a little bit about us and so Paddy Power Betfair formed 2015 from the merger of two online gaming companies Both with similar business models and the sports book betting space Betfair also has an exchange offering which allows Peer-to-peer betting with an open API The API generates a large amount of traffic. We don't throttle it at all. It's where our customers are based It's where our revenue comes from so we try to encourage as much access as possible This brings certain amount of scale challenges certain amount of timeline challenges There's a whole sequencing issue as well to be managed on the exchange. It isn't like Twitter It's key important that things happen in the right order It is financial. I mean, it's not financial services, but it is still people's money quite large sums of money at any given time and it needs to be transactionally safe We are a heavily regulated industry as I can imagine you you don't understand and So we have a number of constraints from gambling regulators across the EU particularly but also overseas more and more now and the US states Getting involved. We have a number of other brands just to go through quickly Fanjool, TVG and draft in the US Timeform who produce data to enable more informed betting and sports bet which is our Australian operation the primary focus of our open-stack cloud is the Paddy Power Betfair brands, however Pretty much everything you see on Paddy Power Betfair is using is running on open-stack So a little bit about us individually Yeah, so I'm Adrian Miron. I used to be DevOps in our company for four years After that, I decided to move in infrastructure part becoming a senior infrastructure engineering manager and again, we help Thomas teams to keep the lights on and give operational excellence to our infrastructure and Yeah, I hand this one to Thomas back to me I was a developer. I joined Betfair in 2006 I've been a developer. I've run the software development teams on the on the exchange I then spent a while moving the workloads onto our cloud and my current role is head of cloud automation, which is effectively Both automating our open-stack cloud and all our CICD pipelines and tooling for all the software development teams Our teams are in Four locations we have a primary four locations, but in in Ireland in the UK in in Porto and In Romania inclusion. So we it's a distributed thing. We have teams supporting the software engineers. We have about five six hundred software engineers continuously pushing Deployments that's quite a big stack just a quick slide For those of you that aren't familiar with the product If you interact with our websites, you are interacting ultimately with open-stack At any given time. So this isn't this isn't a science project. Although some of the science projects are very impressive It really is what what generates our revenue and it has been a game changer for us as an organization There's still a few things that we're that we're migrating across Mostly the legacy backlog that you get within any organization and if you're an emerged organization you get even more legacy backlog Because you have two sets of things that no one wants to switch off because they're not sure if anyone's using them At a high level, this is just some of the technologies that our software developers use on a daily basis and as you can imagine This is constantly changing There's there's various relational databases no sequel Increasingly we're seeing messaging architectures streaming as a way of removing dependencies on single data sources This as a team we have and nor should we have any control over that the software developers will use the right tool To meet the product requirements that they're solving our job is to make this as seamless as possible for them to deploy It on to production and in a resilient and scalable manner It's a bit scary at times because the the pace of change is very very fast indeed high level this is From our reference Architecture that we published about four years ago. It's in the public domain It's a high level view of how we've built our cloud One of the key things is that this is mirrored. There's two data centers, which gives us a sort of live disaster recovery scenario At any given time we can move traffic between one data center and the other and that's been key to The success of the product from a from an enterprise perspective. It brings immediate value To the company from a financial perspective I'm not going to talk about this But there are people you can ask around if anyone's interested in this it is it is you can look at look it up And I will be uploading the slides as a PDF As soon as I get the instructions on how to Right We first built our open-stack cloud of a small well the number of third-party consultants Kagan and helped us and we use a distribution And Red Hat sent some consultants in to to help us set it up Over time we ended up building a small team of open-stack Aware people some some were graduates some are experts we brought in externally and You will see a number of presentations actually historically over over the various open-stack conferences There's one about a trilogy comparing the cost of an open-stack cloud with an AWS cloud run by OVH and a couple of other guys. It's really it's worth a look It's good value, but they all use a team of six people 24-7 maintaining their their open-stack cloud and this is this is how we originally did it. We had the Probably I mean six is a number. We had six headcount There was never actually six people at any given time in that team that we're building it and what we found happened was this They it's possible to build a cloud as soon as you have to maintain that 24-7 with 1,000 hypervisors in two data centers and all the other complexity We showed on that chart is that the small issues that the hardware Issues that that invariably happen become an enormous drain on people's time and what we wanted from from from that team Was for them to drive forward to look at how we would upgrade How we would improve things what other things we could do what other projects we could make use of rather than the ones We just started with we went to continue exploring what opensack could bring and while they were Drowning under a sea of tickets that that was never going to be possible and I've got a Rough visualization of our pager duty calls over time and you can see it at one stage. We were Answering the phone the entire time of late. It has been significantly better And and that's been down to the approach we took of trying to separate this the responsibilities Now it's not been it's not been without its challenges and I think agent will talk to you about some of them But but what essentially we did in summary Was that we created we split two teams and we asked the guys who had traditionally been running the The legacy infrastructure. I think they've been variously branded as IT platforms and infrastructure engineering various other other names over time We asked them to come on board and help us out and I think I was going to talk to you about The details of that at the quote from devil's borat is a nice one that you get lots of teams of one But the the key thing of a team is that we work together and across teams that can be tricky Yeah, so to make this a success. We've implemented the single ways of a new ways of working in our infrastructure by doing sprints and One of my guys for example is working really close with Thomas teams in order to make this happen Obviously another few guys will join their sprints in order to bring all the knowledge and all the operational stuff into our area to Give them time to focus on on continue to continue the project and give us enough time and knowledge to continue the operational work and That's been said. I'm going to present Single pane of glass in terms of storage what we have behind us in the open stack and how we monitor the storage behind the open stack and Again, this is a single pane of glass. We have like multiple devices Why we choose to have this model because It's really easy to operate with them. It's really easy to maintain them. It's really easy to upgrade them and Also, we segregate environments production from non-production Zones We also implemented synchronization between devices So if you want to migrate from a device to another obviously it's it's straightforward to the synchronization at the volume level and Yeah, they are mapped through Cinder to our VMs in open stack. So This is our single pane of glass in terms of storage So having having described a single pane of glass in terms of storage one thing we don't have and I would recommend that anyone That's running their own cloud does have Is is an overview of what your consumption rate is what your capacity is what your usage is and that's something that we Haven't had and we still don't have I'm going to talk very briefly about Solution we've put in place But as I go through it I think you'll see that it's not optimal and as as we start looking at including other clouds into our tooling and The supply that we offer I think it's going to be increasingly important that we not and Up with a separate way of managing operating reporting on each of the clouds that we use which is the way the model is currently looking What we have here is a rough little design of how we have Pulled out information of our consumption of our open-stack cloud in order to make a visible dashboard for people to Monitor and look at this is essentially for our 24-7 operations teams But also for those looking to see and make purchasing decisions about further hardware that we want to integrate and add into our cloud Essentially it pulls out what it's based on an answerable module written in Python It uses the open-stack SDK library and it hits the The under cloud and the over cloud to pull out information. It then ships that information in a predefined format adjacent format To Splunk Which is a log monitoring solution. This is an interesting concept but it can't Splunk does have reasonable dashboarding capabilities and if we get time well, um, we'll touch on them in a second, but this runs on a 24-hour session. This isn't live monitoring of your usage. This is simply What is allocated in terms of resources in your cloud so that we can have a little bit of understanding of what's going to happen next because With the model the CICD model we have and the independence we give our software developers They could at any time simply configure an extra hundred VMs on their on their infrastructure for their application and Try and deploy it and the last thing you want is a broken deployment midway through because you don't have enough compute to offer The tooling which has happened So that's not meant to be legible I can see people squinting if we get time at the end I can open up the dashboards and just go through exactly what they're showing you from our two different clouds or different data centers And so in terms of the visibility that it gives us but but to repeat this isn't This is a stop-gap solution for us and the fact that OpenState gives you these API's that you can troll and do what you want With helps us out of a hole But I would strongly recommend you go and look at the various sets of tooling that will give you Visibility into what you're doing and where you're going I think we approached it as an afterthought and that was probably a mistake And there's also a blog post and I might share afterwards about how we've done build that lightweight reporting platform so we I think this is gonna be for you Adrian, right? The infrastructure is across two data centers and we we've built everything in a with an immutable design So when we do our deployments, we rebuild everything from scratch and this this hasn't been without its challenges Nor has running a physical infrastructure Yeah, and yeah, we we we had a lot of issues. I need to be honest with you MLug issues storage expansion firmware patching and Thomas mentioned that we have an active active data center. So we could Fix this in multiple ways by moving the traffic in a single data center and replace all the hardware or all the issues That we had in a different in the second one But again, because we were just before the Cheltenham and Grand National this year before the spring racing We couldn't do that and we did several things for example for the battery replacement We decided to do that in batches and Yeah, we have immutable environment as Thomas mentioned and in terms of so we keep the VMs on the local storage on the on the Hypervisors and in case of a failure we give to the developers spare hypervisors, you know In order to deploy the TLase or their micro services onto them Yeah, we also had like CPU spikes on our hypervisors. We raised cases with the guys from Red Hat They gave us a lot of hints and they help us a lot in there Yeah Yeah, also we tackled down the meltdown inspector vulnerable vulnerabilities by applying all the patches Through all our infrastructure And as I said, we can do it like moving the traffic in a single data center apply everything In the second one and move the traffic back and take care of the other one. So We can do in multiple ways I'm going to talk about the migration from kilo to neutron which is ongoing at the moment together with the guys from Thomas team so the process is Extremely simple. We take the hardware from OSP 7 we review the hardware Kilo, sorry not always be seven Yeah, so we take the hardware from from kilo we review the hardware We put it in in newton and Using the pipelines Everything is done actually through the pipelines. We have like six steps to do that to cover and the pipeline was written by project project team How we do that? So we create the go structure Create the go structure by down downloading all the requirements Preparing the migration the second step is to create virtual environments because we we do have a lot of Python modules and Ansible playbooks We need to create those environments The third step is to clean up stage in this step. We clean clean up the licenses and everything. Oh, sorry We clean up the we clean up the knowledge licenses and all the monitoring from Kilo and we prepare actually we in the next step we load the profile Which means that we have two types of profiles application and database and it depends which type of migration is if it's a database, obviously, it will be a profile of database and Yeah, we take the next step which is then in preparation and the final stages to have that specific hypervisor migrated in the New world which is newton Okay In terms of operational excellence The guys integrated like everything with slack page of duty We use sensor for monitoring the our infrastructure and again with page of duty as I mentioned and I can do a short demo Just to show you exactly Sorry So what are we demoing here, right? So I'm going to simulate one of the hypervisor failure So I'm going to reboot one of the hypervisors Is this a production hypervisor? Yeah We don't have a change Thomas Okay, so that hypervisor is down now. So we have to wait like another one minute and a half In order to receive a call in page of duty Um Meanwhile, we can I don't take any questions if you want or I think one of the things One of the things that we skipped over earlier was that the that cd go pipeline that you saw Adrienne Talking about is almost identical to the ones that we use for deploying the applications that software developers use So there are additional different steps, but the interface is the same and the level of automation is by design and we We want to interact with our infrastructure via git and Configuration changes and then triggering pipelines that apply them that the repeatability the immutability They're a key for us There should be no There should be no pets. It's catalyzed by design and we went for a page of duty call. Yeah I'm never anticipated a page of duty call with so much So yeah, the server should go down in a bit. I can do a hard stop anyway Stay waiting for page of duty call me Let's give it a minute and skip it if we need to upset the demo Just receive the Okay, so we have received the yeah, we see receive the alert and slack as you can see in here for that specific server And I'm waiting for page of duty to call me in a bit, okay Did you hang up? Yeah, so I acknowledge the Check and obviously now what I can do I can check exactly what instances do we have running on this specific hypervisor to make the developers aware that the VMs are Not running anymore and what the decision we should take so if we have like if we have a Hypervisor failure and we need to replace the hypervisor Just take one of from the spares. We give them the spare They are allowed to deploy any time their microservices in production and we can take these hypervisors that failed and I know investigate replace the failed parts engage the guys from Hi, Andre So we can take we can we can engage the guys from data center in order to replace that those failed parts So Adrian if if I'm a software developer and my VM has suddenly disappeared because of this hardware failure Have I also received a page duty call? Yeah, you receive the page of duty called your your notice and also your You should be actually on our select channel together with us and we will continue the investigation and We will decide together if we need to give you a spare one or not Okay, in this instance, we see Andre has just joined the the set channel. Are you able and he needs? He needs a hyper he needs the hypervisor back. Yeah, it would be the process for getting Andre his hypervisor back So there's a pipeline in place. So right once we take this out from the from the from the Production environment we give him a spare we tell him exactly which is the new hypervisor and he's able actually to he will be able actually to deploy his Tla's onto onto that hypervisor and all of this would be via the go CD pipelines that you've showed us earlier Yeah, everything will be done through The ICD that we have in place For the demo. Are you going to do any of that? Yeah, I'm going to log into Our open stack and check exactly what VMs do we have what instances do we have on that specific hypervisor? So you will see all the instances instances there are shut off actually on this specific hypervisor as I mentioned the instances as hope are hosted on locally on the hypervisor and again by giving them a spare hypervisor, they will be able to destroy these VMs and Create a new ones on the new hypervisor. Thank you We're a little bit ahead of time, but I Think is there a Q&A slide that we can put up In the hope of prompting some questions Any questions about how we're doing the day-to-day managing of our cloud? so So the the question is how do we do the upgrade from? Kilo to Newton or OSP 7 to SP 10 so We've actually leveraged the the immutable model that I described and we have I Think we touched on it with it with the pipeline that you saw there But effectively we've built from scratch each tenant in OSP 10 and then we have asked the Software development teams to change one entry in their yaml file Which is the name of the cloud so it goes from being OSP 7 to SP 10 and then they redeploy and it's we have a 30-day redeploy policy So in order to avoid needing to do patches of OS is we ask them to redeploy every 30 days Which means they pick up a patched image every 30 days We've actually had to accelerate that somewhat because you can see it's quite a wasteful use of hardware to have everything running in duplicate At that level, but we have then gone out to them and said could you please in the next week redeploy all your applications? It's been extremely seamless. They have the applications have spun up in in the second cloud It does mean that we were effectively running two clouds until we managed to get everyone to go through that process But it so it hasn't been in place and it's been It's been a redeploy from scratch but the config means that I'll get config is entirely accurate and I think OVH at one of the keystones Keynotes were saying that they'd spent a Year doing R&D and then four hours doing their upgrade ours has been similar There's been about a year design testing And then it's not been four hours because it isn't us effectively doing the upgrade It is it is the teams and we have this Tetris of bringing hypervisors in and out of one cloud But it but it has been reasonably seamless a few permissions differences and a few extra bits we did like changing the LDAC groups which have caused people some issues but the actual Keynotes and newton upgrade has been surprisingly issue-free anybody else the question was do the developers have control of the compute nodes on which the applicators are running because we Described it as them redeploying on to the spare node Yes, and no, I think slightly led you astray with the with by saying they deploy on to the spare node They would redeploy their application and if it was a pooled tenants then they would end up some of them would if Nova's scheduling As expected they would end up on the spare node some are pinned some some to avoid CPU contention and noisy neighbors, etc. Some have pinned onto specific Hypervisors, and then we would tell them what the new one is and they would change their yaml to pin to the new one and there And then redeploy often those are the heavier more stateful applications anybody else I'm Wondering on the single pane of last few for your monitoring How do you determine like what are those things that you want to monitor? Because we also are in a similar situation We kind of wonder like what are the most important metrics that you're watching and kind monitoring and how you how you set up that single Yeah, so how did we define what's in the single pane of glass view? Time and experience people asking us questions that we couldn't answer Effectively has been has been that so we as people have come to us and said I'm running out of of compute in my tenant. Can I have gonna have more hypervisors? we've also I think I we showed the splunk based ones, but there are also we have a TSTB instance Recording actual usage both at the VM and the hypervisor level so we've been trying to use that to first of all look up How allocated the tenants are we get that from From an open stack and into Splunk, but then we go back and we say well actually you're you know You claim to be having a three to one contention ratio But you're only ever using 10% of the CPU and the hypervisor Can we look at how you've configured your application in an attempt to you know I mean minimizing cost is in the enterprise world a key thing So there is that in the storage as well. We found that we had Given the developers free reign and they had over committed the storage to quite a terrifying ratio And we had to go back and work out what they were actually using because I've done this myself as a software developer If someone gives you free reign on how you specify your infrastructure You are gonna bulletproof it because you don't want to be phoned on a Saturday And you don't want your customers to be impacted so there is a balance there, but we didn't have a methodology We've rather done it by trial and error Yeah, from the storage perspective to protect ourselves obviously we added QoS and also Yeah to to I don't know in order to protect as I mentioned ourselves from from from this capacity perspective We decided to split those in multiple and we have the view exactly what's running on each device As I showed you in Anybody else in which case, thank you very much for your time


Hi, good afternoon everybody. Thank you for joining us for another edition of Condo Insider. And today I'm really telling your host and today we have Harold with and Nathan, they're both condo specialists with the real estate branch of DCCA. So they have lots of years of experience with them under their belt. So we were kind of the subject that we're going to talk about today is when you make a request or an inquiry into your, either your condo board or even the managing agent, because there seems to be a lot of complaints or concerns. I know I get a lot of emails and complaints about people not responding. So we want to kind of talk about like, you know, like give everybody a chance to respond. You don't need to give a reasonable amount of time to people to respond to your request, whether it be email or phone call. But so what would be if if for the both of you, if a homeowner makes an inquiry to the property manager and they're making like a simple request, maybe something about their, probably the most common would be their maintenance fees. Like maybe they're late or letting them know that they're going to make a payment or maybe they want to know what their balance is. What would you think would be or what would you say would be a reasonable time period for that property manager or someone within that company to respond back to that email or even that telephone call? I'd like to thank you for inviting us today. We appreciate it very much. And I think one of the things that helps understand what you're talking about today where it appears that the board is not responsive or the managing agent is not responsive. There's a couple of basic concepts that are really important to condominium living. And the first one of course is to remember that the legislature drafted the statute, the condo act, self enforced basically. So that's really important. And the statute itself doesn't cover every single instance of what can happen in a condo. We look to it for guidance, but it doesn't cover, you know, every single situation. And I think then common sense rather kick in, you know, remembering that all of the owners are members of the association and they elect other owners either board and that board, they may be even their neighbors on the board. So I think it's keep in mind that, you know, acting, you know, mature adult in a little manner is very helpful in this context. And then I think finally one of the basic concepts, too, is the fact that you certainly need to have understanding of the role of the board and then the role of the managing agent. Because the role of the board is like basically to do the business of the board, as you say, requesting documents, whatnot. And the board itself can only act as a whole. So if you feel like you've made a request for documents, but you know, you're standing in the elevator next to somebody happens to be a director, you know, on a Friday night, that there are better ways to handle that kind of situation and thinking that you've actually made a request. In addition, a lot of the managing agents, you know, they're vendors, they're under contract. And they're contracted to do various things. So sometimes it may not be the managing agent that has the ability or authority to do those things. But then you need to go back again to the topic of the board. But that's like the best practice when we have kinds of situation trying to get information is to make sure you're asking the right person or the right entity. And if you don't know, then ask that person or entity, well, who do I ask? How do I get this information? That's, you know, one kind of tip whenever you do, because you would do that.  And then also, whether the information actually this, and then the availability of the information. If there is an issue, I think the best thing to do this is to keep a written record of your request, not just verbal request, and also, you know, be reasonable about it.  It's not really reasonable to do that.  First place I would always tell someone is, you know, check your governing document. If there's something in there that, you know, set forth a procedure, some sort of, you know, board resolution or procedure. And if not, you know, reasonable business because the statute itself, the only time it adjusts is requests for information in general is under the association responsibilities, basically, that if there's going to be a charge or providing requested information, then the association has to notify the unit owner at least 10 days prior to incurring the cost. But other than that, the statute is actually silent. So I would say, you know, going back to the best business practice.  And, you know, and they say that they even tell me that they tell people if I don't reply within that time frame, send me another email to remind me, you know, was talking to a the office manager at one condo and they have like over 2,000 units and I go, how do you handle that? And she said that she, you know, checks her email daily. And then she also goes into the percent folder to make sure she did the replies, you know, but sometimes it's not something that she can respond to because it would be maybe like the general manager has to respond or the president has to respond or something like that. But oftentimes she'll have to chase them down. So I always tell people, I said it depends on what what you're asking for. If it's something really complicated, yeah, you might have to give them give them like 48 hours. If you don't have a response, send another request, you know, second request, I'm just, you know, asking for this again, in case you lost the email. I mean, I've done that. It just gets kind of buried in that sea of emails you get every day. And and it can happen. So sometimes you have to do like sometimes I'll say, okay, just a brain tickler, just a reminder, I'm requesting this information again, you know, but it's not where, to me, it's not where the sender of the email is like, to me, it's unreasonable for them to expect an immediate response. Not everybody just sits at their day responding to emails. They've got appointments throughout the day. They've got properties that they got to be on site with. And some of these property managers are working at night because they have board meetings to attend to. So my rule of thumb is always telling Michael, give them a reasonable time period. You know, 24 hours to me, sometimes it's not reasonable. And even for a property manager, sometimes they need to scan their emails. I mean, I've actually gotten a little bit more detailed in my subject, where I'll ask whatever I want, I'll put it in the subject line. Because it's easier for them to scan, you know, like scan their emails by the subject. And sometimes I get a faster response, you know, depending on what the question is, but it's sometimes you get a little bit of a faster response and how you format the email request. So what what happened if after after you've done the first request, the second request, and it's like, it seems like you're being totally ignored, you know, you've done a phone call to follow up saying, Hi, I sent you an email, you know, on this date, I sent another email on this date, I'm still not getting a response. What does what does the condo specialist of DCCA recommend to a homeowner in those situations? One thing I would like to point out too, and I'm sure data try about stated, there is one part of the statute that is much more specific. And that's when the request information involves actual documents. Now there, the statute is very thorough, has several sections dealing with it, makes clear what documents to be available, and what documents need to be provided. And that in that case, there is sort of a ruler that you go by. And they typically it's like, you know, 15 days for minutes, and basically 30 days for, you know, everything else. So that is, I think a good guideline as far as, you know, bonding. Well, I think it's going to be easier and for those kind of things, because like a social is now in town square, Hawaiian properties is on town square. I'm not sure about Hwayana. I think they're on town square. So a lot of the documents now, now are online. As long as you log in and set up your account, you know, but so some of those, I want to say frequently asked ones are pretty much being posted. Because before you had to request them or pay the arm and a leg through documentary even get those documents. But now it should be a little bit easier. But if they're asking for something that really is not your standard document to be posted, like that is posted and available for everybody to see, you know, you know, like, I know everybody always asks for the managing agents or not the management. Well, what could be the managing agents contract or one of the other ones that I always hear people ask for is the employee employment contract. I'm like, why do you want that for? But, you know, and they go, well, we'll know how they pay. I go, really, you really don't need to look at the contract. We'll get your financials.  You know, so what if it's something that they just are not getting a recent, I mean, a decent response from anybody? Well, I would say, and basically, please, you know, add to this, but we, the Real Estate Commission is very much in support of alternative resolution. So if you have taken all of the, you know, reasonable necessary patience steps, and still there's, there's an issue, the Real Estate Commission provides subsidized mediation through different kinds of mediation, as well as, you know, that doesn't quite work out for the evaluators, then moving on to alternative voluntary binding arbitration, which again is subsidized, you can fact that one up to $1,000. So the commission is very carefully adhered to the vendors, mediators and arbitrators, and it's all published on the website. And so, and it's all done directly, you know, by the parties. The, if it's like a homeowner requesting mediation, and, you know, the certain topics known as the viral extirations, that sort of thing, it is a shallow rule. And we, you know, they have both facilitative and evaluative mediation. But, you know, as a practical matter, like we talked about a little bit earlier, I mean, these are owners, these are your neighbors. Wouldn't you rather go to mediation and establish lines of communication, rather than fighting all the time and glaring at each other, you know, in the stairwell? You know, it's there, and it's subsidized, handle completely outside of the office. You know, the owner has the issue, contacts the mediator directly, they set it all up, care of it, and they send the real estate commission to the bill. I think it's really the most civilized, you know, best way to handle these sort of things. What do you think of the mediation, Jason? Yeah, I think that's a good method. It doesn't necessarily work for everyone. Sometimes, I don't know if that's nice, sometimes a mediator has to nudge someone into realizing that maybe what the request is not reasonable, or nudge the board into nudging them to realize that their behavior is not really acceptable. And that's kind of where the mediation is supposed to go. It may not result in the outcome of the party as it wants, but it should result in outcome that both parties better understand the situation they're in and how it's supposed to be. You may not be able to punch through some of the emotional charge, just issues that people have that are kind of maybe clouding some of the more rational judgment. But it is a better stance of getting them to the point where they understand how this is supposed to work in association, and maybe hopefully push them to be more reasonable. I did want to go back to something else that the Conalogue does discuss a number of hind frames, but they're generally like ceilings, like you have to respond by a document by this time, you have to be done by this point in time, proxy notices by a certain time. Those are very, very specific. There isn't a general clause for if you get a request from a homeowner, you have to respond by this regardless of what it is. And sometimes many agents, they don't have any of that power whatsoever. Some of them are just literally hired to do like three things. So we actually have a brochure on our website that details who does what generally and who you should be looking at for certain responsibilities. So you wouldn't ask your insurance agent to help you fix the water pipes, right? Like literally go plummet. You can go ask the plumber to fix the plumbing. So we kind of realize that a lot of people may not really understand what each role these people have. So we made a brochure on it, and it's on our website really available. But back to your reasonable comment. Yes, I think we should be reasonable about their time frames. I mean, certain things are more problematic than others. They like you have a massive water pipe break. If a gas leak, that's, there's the, you should get a response quickly. But if you're, say you have a complaint against your upstairs neighbor for like a 15 noise violation, and that may be only a couple of people here, it's a little less, it's a little less reasonable to assume that their manager is going to get on it immediately. You kind of need to think like if I was in their shoes, how would I respond to 2,000 people having all issues, right? You have to be be a little less egocentric, perhaps, and put yourself into these of what is this person's role, what else they're dealing with, and how important is my personal request. Okay, so what if someone is, you know, like, let's go back to like they requested a certain whatever document, and they're, they're not getting a response at all, even all the attempts, and now what, what is the, what is the role of RICO? RICO is the Regulated Industries Complaints Office, and they are part of the Department of Commerce and Human Affairs, as are we. Basically, they are both the investigative and prosecutorial branch, or agency area department, for DCCA. Certain of the statutes, just as the document's one that we were talking about a little earlier, they specifically have the power to handle this and from my understanding, anecdotally, they're very successful. In fact, they have a complaint form on their website, possibly on ours, that is specifically for documents. And so when you have that form, it's best to be very factual. And again, we talked about a little earlier about having something in writing, so you can fill out the form and say such a such date, you know, I emailed or I texted, two weeks later such a such date, I did this, you know, they have not responded to me. And at least in my experience, they seem to act very quickly on these things, and have a very high rate of resolution in acquiring, you know, but as long as it's, you know, allowed under the statute of acquiring the information Who is the director now of Rico used to be Daria, I think she's moved around, I believe. When last I talked to Daria, I remember she said no one has ever said no to document quest once Rico steps in. But they do require you to provide documentation at least I believe it's two or three attempts. And I remember I remember her saying that because she wants to see the paper trail of your attempts, you know, once you see like the emails, logs when you call, how many times we write some letters to show that you actually did attempt to get the documents on your own and you're trying to be reasonable. But should that fail, even big Rico will take your documents and move relatively quickly. And again, like Daria said, she said, she's not remembered a single association that said no once once Rico gives the call. Well, you know, unfortunate that has to get to that point, you know. But hopefully now, with mostly most of the associations going to Town Square, that software platform, you know, the documents, in the very beginning, I remember one had posted the board packet. And I had all the delinquencies of that I go, I don't think you're supposed to post those. I want to reconsider take those off. But but I but I seen it. And I think a lot of some of the majority, maybe the majority of those documents, little fights might hopefully will disappear. You know, because even if it was something that I mean, and it should be something that the resident manager should be able to pull up for a homeowner as well, you know, the challenging part might be for the homeowners that are aging and they need it. Because I know for my work, I've come across problems with with getting some certain documents for that lender's need, you know, actually been refused to get certain documents. So I'm like, but we had to go, you know, circle around different ways just to get the document that we but hopefully now that issue will be that condo doc issue will be a little bit less of a burden that it's been in the past with the software platform.  I said print as many copies as you can. And, you know, and I heard one condo say, well, they need to pay for it. I go, that's a little crazy because if you want them to follow the house rules, why do you want to make it hard by making them pay for a copy of the house rules, give it out for free. You want them to comply, you know. So I always tell them to post it everywhere that you can, and they can just log on online, you know, and just at least see it. They don't have to print it, but at least they can visibly see it on their phone or on their tablet or computer. One thing about the house rules, though, is if you, when you change them, you have to let people know, and if you're encouraging them to know about the changes you made, then it makes it harder for them to do what you enforce in them than to know it. So it really behooves associations when you do a house rule change to make them as easy as possible again to then be able to enforce it reasonably. But isn't there a review period for the house rule changes, right? There is. There is. Right. But at the same time, if you want people to know about them and then you can make a force one, then the follow it, making it hard for them to get it just to make any sense. I mean, if it was my website, I would be, this is the revised effective of as a state, and that's after it's been reviewed, after it's been already gone through all the approvals, but and even letting them notice, and then the effective date out in the future, like 30 days out, you know, that would be the better way rather than just uploading it and posting effective now. You know, that's kind of, I mean, that's a little bit unreasonable or unfair. Notice always good. Yeah. I mean, even 30 days notice is everybody time to read it.  And also, there's property managing agents like around the corner, I said, and they manage quite a few, I go deliver several to them as well, so that they have it on their file or new prospective people. So I think we're going to bring close to our end. Any other last comments? Well, I think property managers should be aware if they do have the authority to, you know, be doing these, you know, transactions that Rico really does mean business. They do have the ability, you know, to bring charges and have regarding this particular area, you know, which is then adjudicated by the real estate commission, but I did not note that. It's important to bring charges. Yeah. So it's important that everybody, you know, shoulders their responsibility and it takes care of business. I mean, it should be transparent as much as allowed by law.  So please, you know, this is a lot of my law. Right. Right. Right. Jason, any last comments? Yeah, if you feel like your board is just completely not helping you at all and I respond to anything else. And it's a long history of this. You're probably not the only person they're not responding to. And that kind of leads you down the path of, hey, we'll talk to the owners who feel that we need leadership change. And there is always the option to remove one board member has been done. I think the, what was the high rise above one of the YKK. They kicked out their entire board in one meeting and replaced them all in one day. Really? So it could be done. Wow. That's that one meeting. Wow. Wow.  It could be done. It has been done. And if you feel that your board is, you have lots of problems. They're just not responding. They're not doing what their job and mismanaging things. You just got to motivate, organize with a little members of your association and boot them out. And I know sometimes it can be difficult, but it can be done. Okay. So I think we're near our time. So I think our, your DCCA website address should be showing up on all the screens pretty shortly. But I want to thank you both, Nathan and Carol for joining me today. And I think we have another topic coming up on December 2nd that I sent some information about. All of a sudden I'm like on this like consumer education kind of a thing, homeowner education, making sure they understand these things because I've been hearing a lot of complaints and just, you know, people, I don't know if it's pandemic because everybody's got nothing better to do. I don't know, but it's just been like, all of a sudden all these, all these complaints coming in through our emails. And I'm like, man, there's more volume than I ever seen before, you know? So thank you so much. And I really, really appreciate the work that you guys do, all the volume of phone calls that you get every day. And explaining and education that you have to do repeatedly every day to everybody that calls it. I really appreciate your efforts in doing that and being patient and dealing with, especially your brand new homeowners. Thank you again. And I'll see you guys the next time. Thank you so much. I appreciate it. Thank you very much.