This is Think Tech Hawai'i, Community Matters here. Welcome and aloha, everybody. My name is Mark Shklav. I am the host of Think Tech Hawai'i's Law Across the Sea program. Today, my program is titled Walking Across the Sea, and I think you'll understand why as we go through it. My guest today is the Reverend John Heidel. Reverend Heidel has been a youth chaplain and a minister for about 50 years, and I thought it would be good to ask him some questions based on that experience. Today I want to draw on Reverend Heidel's own life experience and personal beliefs to talk about God, Jesus, and faith, spirituality, and what the heck any of this has to do and is relevant in the 21st century. So first, Reverend Heidel, welcome. It's good to see you. It's good to talk to you again. Good to be with you. How are you? I'm fine, and thank you very much for the invitation for this little chat. I appreciate it. Yeah, well, we've had chats in the past, but never in front of an audience like this. But you've had lots of chats, and you've talked to lots of people.  What questions do young people ask you, and older folks, what do they ask you, and what's the difference? What have you discovered over these years? Yeah, it's interesting. Actually kind of rare for a person any age to actually come out with a pointed theological question, like who's God, or what is God, but what they'll talk about is a personal experience they're having and then say, so what does this mean, and what do I do? I've kind of discovered that the difference between the questions that youth and more mature adults might ask are really kind of a contextual thing. The youth are more concerned about what's happening now. How do I understand my life as it's evolving and unfolding here? Immediate. Immediate. There's an immediate concern, you know, why did my girlfriend dump me? Why are my parents on my back all the time? You know, that kind of thing. And how does that relate to religion and spirituality? Do they ask that, too? Once in a while they'll get to that, but it's more understanding what's happening in my life. And so when I talk about how faith can enable that, that's when we get into, you know, spiritual strengths and what it means to have a faith and how in the world a belief in God or Jesus can help any of that, and it takes a while to untangle that. Okay, well, alright, and so adults, what do they, they're more looking towards the end of life? Well, yeah, they want to understand the past a little bit, but it's more the end of life. What's happening in the future? How do I prepare myself for the rest of my life? What does it all mean? Yes, exactly. What does it all mean? The youth might ask that a little bit in terms of why do bad things happen and why did this particular thing happen and why is it happening to me, of all people, but the adults will have more of a futuristic view. So what does it mean for the future and how are we going to get through this? Okay, so let's pretend, and it may be hard for you to do this, pretend that I'm a young person coming into your office. I remember you when you were young. Well, and I say, you know, Reverend Heidel, this has happened, and what does it mean? What do you say?  I mean, I can't, I know it's not a canned response, but generally, how do you talk about faith and religion and being applicable at all to your current affairs? How do you deal with that? Well, I think, first of all, it's very important to have, would have you reflect on how you feel about that. What's it doing to you inside, and so what are your feelings and how is it impacting your relationships with the important people in your life? Because I think where faith can be helpful is helping people understand how we are tied together in some way, and it isn't easy to understand, but if a person is going to see their way through a particular problem, you have to understand what the feelings are and how that impacts the important relationships you have. So I would get the person, and especially you, to talk about your feelings and what's happening inside. And the faith that you're talking about is a Christian faith from your point of view, but does it make any difference? I mean, I don't think it makes a difference at all, because what I understand about the different faiths is they're all trying to help people be better people and live more complete lives, and that's the purpose of any religion. They may have different ways of going about it and different words for different things, but basically it's trying to untangle the mess that life often appears to be, and how do we get through this and get to the other side and continue being a vibrant, vital person. So that's... And so, okay, and now we're going to go forth a few years. I'm a little older and I'm coming to you in Reverend Heidel. What does it all mean? You know, I mean, I've worked my whole life and good and bad things have happened, and now I'm staring at... I realize I'm staring at the end. What does it all mean? What can I do? What should I do? What... Reverend Heidel, what do you believe? What do you think? What do you say to somebody like that? I would say that the meaning of life really is relationships and how we interact with each other and showing kindness and showing compassion and basically just being good people with one another. And so what it means is if we're going to feel happy in our relationships, if we're going to be happy with our own life, we need to treat each other with kindness and respect. We need to be responsible for who we are and be honest about ourselves and our relationships and know that there is a supportive system, and some people would call that God. I would call it a spiritual approach to life that undergirds everything we do. So that... Because life is sacred. Life is sacred. A sacred trust to be responsibly good people. And how do we do that? And so we need to talk with you about exactly what's going on in order for it to make sense. We need to understand the details of what's going on and then figure out a way to work through that. I'm looking at the end of life. So where am I going? So what do you want to do with your life? At this point in your life, what really do you want to do? What really would give you a sense of joy and fulfillment and what you do in your life today? Is it going out to eat? Is it talking with friends? Is it watching football? What really gives you joy? And I think as we approach the end of life, we need to do more and more of that searching for joy and actually doing something to find the joy. So what I hear you saying, and it's interesting to me, is that faith and spirituality are a little different, and religions are a little bit different, and what you're looking at is a way to live life that makes you respect all people and be happier with your own daily life. And that is, that's not really religion, it's a way to live life. Is that what you call spirituality? Is that what that is? That's what I would call spirituality because I think religion has really been obscured by a lot of rules and belief systems that doesn't allow you to really see the power of religion. For instance, the meaning of religion to me is that it binds us to each other. The definition that we've been living with for the last 2,000 years or more is that religion binds us to God. But my understanding of God is that it's that which transcends who we are physically and so we get into those sacred qualities of life, and that's where we're bound together, trying to find meaning in these sacred aspects of life, and that's done through a relationship. So we need to figure out how we're bound to each other, not necessarily bound to a belief system. And is that a way of finding God then? And so to me that's a way of understanding God that makes more sense than the way religions have told us to believe. Well tell me about that, how have religions told us to believe and how has that changed over the years? Well my understanding of Jesus, for instance, was a man who was really trying to enable people to relate to each other with compassion and kindness and honesty. And that was his whole ministry to try to bring people together in that way. And when the church became organized, they came up with all these rules and belief systems that got us away from those original teachings. So just let me interrupt. I mean that's a lot. So, well, I mean you're talking from your own experience and you're talking from your own beliefs. And so the way that you're saying is that Jesus was more along the lines of the spirituality, the more along the lines of everyday life and respecting people and working with people almost regardless of who they were. That's what I hear you saying. I'm convinced that Jesus had no intention of starting a church. I'm convinced of that. He was trying to relate to people in a compassionate way. And so what happened? How did we get in? I mean, how did the... Well, the church became organized. And as soon as we had all these old church fathers, all these old white men telling us what to believe and how to believe and how to practice our faith, we got further and further away from just treating each other as people. So you got an organization, you got a structure as opposed to just... We have a belief system rather than following the teachings of Jesus. And I think we need to get back to those basic teachings of Jesus and not necessarily spend so much time trying to figure out. So what did the church fathers mean about the trinity? What does it mean to be redeemed of our sins, you know? So this is what's progressed. Where are we coming now? I mean, are we moving more towards that or away from it? What do you see in the world today with respect to the church and people's experiences with the church? There are a lot... I'm sorry. I guess we're talking about all churches in a way. All faiths. All faiths. All faiths. Yeah, within all faiths, you know, you'll have people who want to follow the more traditional Orthodox viewpoint and this is the way we've always done it. This is the way we've taught. This is the way our elders, our ancestors have taught. And that's where we get organized into all these belief systems in a way that you're... This is the way you're supposed to behave and this is what you're supposed to believe. And I think it does get us away from just really treating each other kindly. And that's where spirituality is. That's real spirit. Okay, so let me just try to put this together a little bit. The... Good luck. Yeah, good luck. So the church developed in certain rules, let's say. And then if you either follow the rules or you follow a different road. In some churches you're cast out and you have to find a completely different road and it's very often not a very kind road because you're ostracized from your family and friends in the community. So how did you develop this? I mean, have you been thinking about this wherever in Heidel? How did you start out and does your travels along this way reflect what's been going on in the world? Basically I really have been talking about my own experience in spiritual evolvement because I grew up a very traditional Methodist being told what to believe and I accepted that. And when I was invited to come back to Central Union for a second time, some people didn't want me to come back because they thought I was too traditional and not open enough and I think that's really who I was. And so coming back to Hawaii and Central Union for a second time and then moving on to Puneho and living within this multicultural, multi-faith environment which is Hawaii, it really prodded me to change and to reflect on what it all means and how we're all in this together. Yeah. And so your viewpoint is that we're all in this together regardless of faith or... When you break down the basic religions, every religion has a golden rule, for instance, a teaching that reflects that teaching in the Bible that Jesus taught about treating others as you would like to be treated. Every religion has a different way of saying that and that's what they urged their followers to believe and how they should live. And so that's a great thing we have in common. If we just went back to that old belief, you think that would resolve things. And I want to ask you a little bit more about that after our break. Okay. Okay. Thank you. Aloha. I'm Kili Ikeena and I'm here every other week on Mondays at 2 o'clock p.m. on Think Tech Hawaii's Hawaii Together. In Hawaii Together, we talk with some of the most fascinating people in the islands about working together, working together for a better economy, government and society. So I invite you into our conversation every other Monday at 2 p.m. on Think Tech Hawaii Broadcast Network. Join us for Hawaii Together. I'm Kili Ikeena. Aloha. We are back with John Heidel, Reverend Heidel. I've been asking you a lot about your personal travel across the sea and where it's brought you and a lot of your personal feelings and opinions and appreciate hearing that. And I want to ask you now, we talked a little bit about different faiths. And I mean, how can you have different faiths? How can there be different faiths? You were talking about everybody having the same basic underlying, you know, be good to others, good statement within their, within, within religions. But we got Jews, Muslims, Christians, I mean, do they all believe the same thing? Is there more than one God? I mean, do we have gods? I mean, Yahweh, Allah, the Christian God, I mean, do Christians even believe all of that? Or do they believe in the same God? And do they all believe in Jesus? Can you answer that? Not in a nutshell, that's for sure. But the, I've grown to realize that basically all these different religions, based on their culture and their environment and the way they live, simply have a different understanding of God. And so they put a different name to it. And so you have Yahweh, and Elohim, and Allah, and God.   I mean, is it all the same God, or is it, are these different gods? I mean, I'm trying to understand this, and then how, and if they're, and how do, well, let me do that one at a time, because we'll get too deep. It's very complex, yeah. The, yeah, the, it's difficult because of the understanding different religions have about their approach to God. And so, if you're an absolutist, for instance, you think that my God is right. In my, the view I have of God is right. And so all the teachings of my God that come from my scriptures, they're absolute and they're right, and everything else is false. And that just closes the door on any kind of dialogue and growth and cooperation and, and living together. Whereas if you say that every religion has a unique approach based on their environment and culture and ethnicity, and the, but it's basically reflecting the, the same desire to be a good, the same values, be a good person and make good decisions and have good relationships. I mean, I, and that's the spirituality that you're talking about, right? Right, and I think we, we probably should emphasize the spirituality rather than the religion, because when you get into religion, then you get into all these other things about how religions are organized and, and the belief systems and the hierarchy and who tells who what to do and, but if we go back to the basics is what I hear you saying. Now, now, going back to the basics, the question that comes up in my mind, I mean, you're talking about spirituality. So you're talking about a feeling in a way. You're not talking about a being. Right. You're talking about something that is envelopes all of mankind or all humankind, I guess, or maybe more than that. Maybe just. Well, I'm talking about an approach to the life that regards everything as sacred. And that's God. Is that, is that, is that right? That would be God to me, but it's not a, it's not a being. It's not a force. It's not somebody that's controlling our environment. And, and so when people say, well, it must be God's will. I see. Yes. You know, what's God's will? Does God will a baby to die? No, I don't think so. It happens and it's terrible and it's a part of life that we just need to regard as really tragic and learn how to handle it. And when we support each other from a spiritual standpoint and seeing all life as sacred, even death, then we have a way of understanding the end of life. And it's a sacred thing. It's not a tragic thing. And it's the whole, it's the whole ball of wax. It's everything. It's everything. It's our existence. Okay.  But if you, so that's, that's a personal trip that you've taken. Right. I see. And not everyone has taken that trip. Or it needs, I guess. Oh, yeah. In fact, is there an awful lot of people who would be praying for me right now fervently because of the things I said, because I think I'm really off the track as a Christian. And from their viewpoint, they're, you know, they're probably right. But you know, there is more than one approach to God and to faith. Are you a Christian? I am living as a, my foundational belief system is Christian. And so I am living based on that foundational belief system, but I feel like I am, I don't want to say more, but my view and my understanding of God has expanded to a point where I'm not only a Christian, I'm also a Buddhist. I'm also Jewish. I'm also Muslim. Well, I'm also Bahá'í because I respect and I, and those religions have taught me a little bit more than, frankly, than what Christianity has taught me about how to live and be a good person. And you're telling me they're all fundamentally, there's a sort of a link between all of them. It's what you've seen in your personal trip across the sea. Yes. Live life like it's a sacred thing. Okay. Now, one thing, all of these religions have books. You know, they all have books behind them that were written by really intelligent people, it seems to me. Do we, I mean, do we, for example, the Bible, there's scriptures and things, do we, what are those? What are those books? Are those books to be, do we believe everything in those books? Are they meant to be analogies or what is it? And I'm going to ask you a tough question about a specific story. That's really a tough one because, you know, they're all holy books and sacred to a lot of people. And so they need to be treated with some delicacy and respect. But from my viewpoint, my perspective right now is I see those, all those books, no matter what faith tradition it is, the Koran or the Bible or the Jewish Torah, they're all historical statements about peoples at a particular time and their understanding of God and how that evolved. And so when I read the Bible, I need to read it historically. I need to read an awful lot of it as a metaphor, the deeper truth behind the teaching itself. So what is the truth behind that teaching? And that's where we need to go metaphorically. And also that I see a lot of all of the scriptures as a sacred story of who we are as a people. And so to put them all together really gives us an understanding of who the world's people are, not just my people, not just the Christians, but all the people. It's more like an encyclopedia in a way of historical belief and maybe the underlying spirituality is what started it. And then people thought about it a lot. And so when you don't take every bit of history as literal truth and that's the way we need to behave today, we're supposed to learn from that history. But that's a challenge of another sort, of course. Well let me go that way. First of all, a lot of the books of the Christian Bible deal with Jesus. Who was Jesus? Can you answer that question for me? There have been volumes written on the historical Jesus. And basically Christians have agreed to disagree about this, based on your perspective. Even within the Christian Church, we're not all together on this. There are different perspectives on who Jesus was. There are some people that think Jesus is God. And that's appropriate and it's understandable why they would be there. I don't believe that. I believe Jesus was a man who was a very profound teacher, a very compassionate being who knew a little bit, a lot more about what it means to be a sacred being than any of the rest of us. And that's the challenge to try to understand exactly what he was teaching us about that. Okay, and just taking a little one step further, there are some stories about Jesus. We're going to walk on the water, aren't we? Walking on the water. That's what I want to ask. What do we take from that? He walked across the Sea of Galilee on the water. And apparently, I guess Peter had an encounter with him on the water. His faith wasn't shocked, that's what he's saying. Well to me, that is a really excellent example of what it means to understand the Bible metaphorically. Please, yeah. Be my teacher. Well if your faith is strong enough, we ought to be able to walk on water. However, for instance, I've heard people say, well if we just pray hard enough, this cancer will be healed. Of course, and sometimes it is, but sometimes it isn't. So did we not pray hard enough? Was our faith not strong enough? We're simply receiving a different answer. And that when a person doesn't conquer the cancer, it's a different type of answer. So when a person can't walk on the water, when they do sink, it's not that their faith wasn't strong enough, it's just that they still have some growing to do. And so I think the metaphor of Jesus walking on the water is to get us to a point where we can face any hardship, any challenge and do our best. With belief. With belief. Or in spirituality, that's what I hear you're saying. With a spiritual approach to life, with a sacred approach to life, you know, even if we sink, we're going to be okay. Okay. We have about two minutes left. I would like you to tell me your favorite scripture, your favorite metaphor, or your favorite belief, or spiritual insight for us to close our program. I actually have two. There's an Old Testament from the Jewish scriptures from the prophet Micah that he was asked at one point, so what's the meaning of life? And he said to love kindness, love mercy, and do justice, and walk humbly. And so that's the challenge I think of any kind of spiritual life, is to do those things with each other. And so that's one of my favorite scriptures in terms of spiritual growth. If we try to accomplish those things, chances are we'll make some headway. In the New Testament, there are a lot, but they would have to do with sharing life with each other, sharing our resources, and being responsible, being good stewards, not only of the earth, but of each relationship. And nurturing, not only the earth, but nurturing each relationship, so it really produces good things. And that's a broader... That's a broader thing, so a broader belief than just one religion, too. Right, and it doesn't lift up any one... It lifts up everybody. Well, and it lifts up a lot of the different scriptures and a lot of the different teachings of Jesus. And so I guess I would say to answer your question, I would choose not to just lift out a single teaching, but just all the teachings of Jesus that help us to be better people. All right, John. Thank you very much. I appreciate you coming in and sharing your experiences with us today, and hopefully it'll enable me to walk across the water also. Thank you. You're welcome.


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na ubebema na wenda. Sii na matafuza niwsika wneufa niwsika, niwafuza niwsika, na auditu kwa mwadutu ailia wana mwadu baka nyimai ya mwati. Nisha konu sei wo yaka mwadi r maybe niwangi, misi kwase maide nilijata wa mwenimana humaya huna maida kwa nga kufa wo kwa kubi kira mwera niwa kama kwa mwura, maide, waka mwadi kama kwa mwye matafuza iya kama matafuza niw 할게요 mweni waja nilijata wa wanda kufa niwangi Pastia interacted, I know you have smartphones and you're wondering, do I need a watch really? Because there's a whole business aspect of it when it comes to watches and they're still popular. Right into the studio I'm joined by the owner of March for tea and Makenzi Enterprise. Mark Mackenzie. Mak Rules maka serve We've been in there for four years so far and I can see so far so good I mean, they are smart phones and guys are asking, I'm pretty sure guys are asking at home why should I need a watch? Why should I wear a watch? Why should I wear a watch? I see it as a fashion statement if you walk in and you have a nice watch I have a nice suit, I have a nice watch so when you walk in, you walk in with some presence the same way people walk around with iPhones but they never tend to stay in their pockets they're always in their hands so that it acts as a symbol of status so that people notice you when you're walking and ask as watch detailers try and give the guys who prefer smart phones the value proposition to why they need to wear a watch Alright, it goes back to a personal decision on a personal level and as you just said people will have different tastes in everything I want to have this particular watch someone wants a particular watch someone doesn't want a watch they'll still be thinking about smart phones it goes back to a statement again fashion statement Mark, you fell in love with watches when we were back in high school so at what particular point did you decide I'm actually going to do this I'm actually going to start a business out of something that I love I can say it's out of the group of friends that I had then in campus like a small tight family 11 guys so when we got into university we realised that we can't stop we need to stop depending on our parents for money so we decided how will we make money so we all decided to start small businesses and we just started there wasn't any business plan I like doing this let me start then we realised we needed a business plan when we started and that's how it's been four years down the line just because we started okay and when we look at this particular space of watches I believe in every sort of business when it comes to product every services you have to be very much acquainted with what you do the knowledge aspect of it keeping tabs on the industry in this particular situation the watch industry so at what point were you like very much comfortable and confident that I have enough knowledge on different types of watches that actually are there in the market space the industry if a client approaches me that I can actually give good recommendation one I can say that there's never enough information in any industry or any business that you do you are always learning every single day every single day when it comes to watches the first thing that draws a customer or a client is the appearance and us being online then we take a lot of time in our in the types of photos we take the lighting even the phone or camera that we use so that we can best show the product to the client because we are online when it comes to now dealing with the customer of course we need information are you looking for ladies watch are you looking for men's watch what's your budget because as Mackenzie our value proposition is maximum quality for pocket friendly prices what was your first watch brand that you wore first brand watch I wore I still have it at home it was a Bevel Garry it was a black chronometer automatic with a skeleton face I got it as a gift just for starting my mother was like ok as you're trying to be independent ok take let's see how long you're going to stay with it and till today I still have it so when you get your deals when your source when it comes to getting the good quality of watches I can say generally for online businesses your biggest asset yes is in the sourcing but it's also in how you source so you have to broke a lot you need to create a network of suppliers to you and clients to sell to you so when I first started I had a small budget think of 3000 went downtown got a few pieces went to took photos and started when it comes now to sourcing it's a gambo it's a gambo a supplier will give you good stock today and cause it's a chain the supplier here gets from a supplier abroad the supplier abroad gets it from now the factory so if the factory decides we're going to make watches this way then the whole chain is affected and speaking about quality and sourcing is the company in a position to buy for clients to purchase you and they want a particular watch probably Rolex or Daytona so are you guys in a position to actually get what the client wants and actually the original yes the original watch but if the price is right if the price is right we shall do it for you my approach to business is never know it is never know we can do it we can do it now it is for us as a service provider or the loosely loosely used consultant for us to join the dots to get the desired effect because when it comes to online businesses people tend to focus on the product of the service but it's largely on the delivery to the customer we always say the customer is king and online one bad review can can close your business so when you're in the online space clients and their service to them is very very important alright allow me to take you back when you mentioned about your value proposition and let's look at what gap did you see in the in our local watch industry that you saw that you can actually come in and solve a particular problem okay when I started I can say I'm still very ambitious I like people to wear watches so if you don't have a watch then that's an opportunity for me to sell my belief that you should be wearing a watch if I may ask are you wearing a watch no I'm not guys we have a customer okay so I'll come and get a watch recommend a couple of them lady designed watches probably if you didn't come with a sample though we check out on social media guys wait I think this is the right moment to take us to a social media so that guys can actually go through it as we have this competition you can log into your Instagram app and search mc n mc n mknt enterprises because it was quite hard for me also to find the accounts I think I went for the mknt the whole the whole name of it so what type of skills does one require when it comes to if I'm interested I love watches and I want to get into this sort of kind of a business so what do I need to do what are the requirements the good thing about online businesses is there are no hard and fast rules to it it's passion you need this passion then you calculate with confidence because if you're passionate about something you can easily walk up to someone and say this is what I'm doing and this is what I'd like you to do for me of course that doesn't take away doing your due diligence or market research because you need to see the gap in the market a bit of accounting bookkeeping is very, very important because yes I can sell a watch get my 5000 I got it for 2 or even 3k but now the profit that's where the success or the failure of a business matters a lot I recently enrolled to one of my friends she's an online entrepreneur online marketing influencer stroke entrepreneur in one of the discussions she was saying that specifically for the Kenyan market your margins should be about 30 to 40% for you to survive just a year in business and it's a good range for you to save get more capital and build your business let's speak about grooming is there any form of color coordination when it comes to putting on the right watch as a gentleman yes very wide question but simply put always try much color coordination probably let me specify the easy to go to run match your watch, your belt and your shoes perfect, I think that's the simplest rule just keep it that way and for the gentleman who didn't know that now we are safe, we are good match your belts your watch and shoes it's easier but if you're very daring you can go with the subtle elements of your watch to now your belt or shoes okay think that's way easier so you have a background in low so how has that been any benefit when it comes to your business when I started to be very honest when I started I was like yes I'm going to get this degree I'm going to apply it and everything was just seamlessly fit well it hasn't been that way that's a beauty about business we start thinking it's going to go this way and then it's a whole beautiful journey but so far it's in the small small aspects of it in understanding what customer protection is understanding that if I tell you or if I show you a certain watch looks like this then it is a burden on me to provide what I have shown you if not then I am exposed as a business to liability so as a consumer or as a consumer of marketing if I sell you a watch that didn't fit the description of what you saw then you as a consumer has a right to reject reject the watch or demand that you be delivered with the watch that you have requested for and for someone who is watching this conversation and they are wondering when it comes to outsourcing your product and you are at the negotiation table what are your couple tips, couple of your tips when you go around just negotiating with the watchdivers top 3 smile always put your best foot forward come and buy in bulk when you are dealing with a new supplier always come and buy in bulk because that shows faith and trust and 3 just be honest I think honesty has gotten us so far especially on the supplier's end because as much as people say that is not good for business I believe that is good there is a healthy debt and the toxic one you borrow and you don't know how you are going to get it back so when it comes to suppliers I personally I have got into arrangements with some of my suppliers where I can pick and pay later type of agreement which provides us with cash flows to enable us to grow and what are the costs involved in opening a watch business looking back at it 4 years ago I thought actually needed a lot of money you didn't not really it was there were 4 zeros involved I can see yes because you need to buy the watches for you to take photos of and then put them on social media any other ongoing expenses now that depends with your business model it really depends on your business model because we are dealing in products there is the logistics aspect of it which can easily be outsourced just to in the chambers or the inner workings of the market what we what we do specifically or what we have concentrated on is in the supplying and the marketing when it comes to logistics packaging it's all outsourced and if I may we've outsourced to another business it's called drop and pick packaging solutions to us so we find it very easy so what is your price range for your watches and what type of watches usually particular brand or type of a watch that is always on high demand it's seasonal let me just say it has been very seasonal for us when we started started with Daniel Wellington which really sold which really really really sold and then we moved now to Patex which really really sold then we moved to Cublos which really really sold but now the direction that we are taking to is more the automatic watches automatic watches one that does not need a battery so by by your mechanical movement that collects your kinetic energy and then that's used to power your watch so just wake up, wear and move very convenient very easy as a food yes and now because I don't have a watch I will go with that one think I've already found me a watch the type that I would like because I'm saving on expenses also no batteries so how can one increase the profit margins when it comes to this space of it is it is aren't surprising but it's more in value value and what people what people I'm looking for the word it's not inspire but the qualities people attribute your business to people say keep your margins low keep your prices low but I feel and I think that the key is in the value or the experience you provides to your customer because if I would sell your watch for let's say 10k and you want it in the next two hours then if I brought it under now with a very exquisite box packaging and packs are not just thanking you for supporting us and branding one I have I have hit the timeline you given me I have halved it the packaging is good the customer service that you've received since from the point of your request to delivery has been seamless there's been good communication from start to end you will not feel the pinch of giving me your 10k yes and actually referrals and will probably come back so you take me through your when it comes to financial aspect of it what is the financial strategy that ensures that the business stays afloat one is savings and one is savings sell, save whatever you have left now now you are portion and for you to be able to save and still keep enough to keep your business afloat then of course you need targets you need weekly targets you need your monthly targets you need yearly targets so it still boils down to now your goes down to goal setting what you want to do for the year like this year we are planning to open now an independent physical store so that requires a certain amount of money so for me to achieve that certain amount of money I need to sell this amount of watches in a month and out of the watches that I sell this is the revenue I expect to create so as much as our watches have different pricing the collective kitty we have a goal for it apart from actually we commend you guys we are happy for you that you are actually getting a physical shop but apart from that what a couple of measures that you guys are taking up to scale up the business in this particular year I'm sorry can I just take you back to the pic of course it's an independent physical shop we have a physical store in town where is it located it's at what's the name of the guy what happened so Nalax building on where the opposite optica we are on the 7th floor shop number 6B so what are the other measures that you guys are taking up to just scale up the business this year of course we always negotiate for better prices both from our suppliers and the businesses that support us because in as much as we are selling we are always trying to reduce expenses and by reducing our expenses then we are able to gain more passive in terms of profit because also the aspect of thinking about the client also yes couple of challenges that you are facing supply chains because of corona the lead time between restocks has gotten a bit larger granted everyone shut down because of covid well I can say that has been a blessing in disguise because it showed us a weakness in our business which is we had gotten a custom to a certain lead time and we foreseen the impact of covid on us and now we stock more than we used to just in case now you guys are prepared we used to deal on it just in time business model and what is the future looking like when you talk about the mark and tea enterprise 2021 we woke up we woke up from 2020 which was a very bit earlier we would like to venture out of out of the watch space a bit so that we can we can focus on other businesses I am trying to set up multilevel marketing business as we speak and I am looking to use those customers in increasing our sales alright and how can you guys find your social media handles if they want to be part of the team that will be the distributors at the mark and tea and give us the social media handles the most interesting thing about me is that I am not on instagram other than my business so if you want to find me on instagram you will just have to go to the same page mc underscore n underscore t if you want to find me on twitter my handle is mck at mutisya no mck mutisya alright thank you very much Mark for creating time to be with us and talking about all matters pertaining watch simply you get so much to take care of our time oh well I was watching the time give me a watch though ok thank you thank you for creating time to be with us alright so that is Mark mck mutisya who is the founder of mc and tea enterprises talking about all matters pertaining the watch business industry at y2fa for channel as you can find us across all our social media handles at michela shira as you can find me across all my social so make sure you don't have that doubt we'll be right back


This is Aniket from Remix Team and I'm going to talk about the Remix Analyzer. So I would like to share my screen. So basically just in the short introduction, Remix Analyzer is a tool which is used to perform code analysis on a Solidarity Smart Contract. So like usually code analysis tool, it also basically examines the Solidarity Smart Contract and tells about security vulnerabilities and bad development practices. So Remix Analyzer works underneath this Remix ID Solidarity Static Analysis plugin. So I'm going to elaborate the process using this plugin. So I'm sharing my screen here. So I think our Remix ID is visible now. Yes it is. Yeah, we can see it. So this is the Remix Browser when you load it very first time on your browser. So Solidarity Static Analysis plugin comes with the Solidarity Environment. So we have two environments here, Solidarity and Viper. So we can just select the Solidarity Environment and here on this analysis icon, you can see this is the Solidarity Static Analysis plugin. So we can just quickly move there and talk about its interface. So basically a Solidarity Static Analysis tool performs its analysis under some of the modules. Those modules are listed some category according to their uses and those categories are here. So you can see there are currently four categories. So one is the security. Another one is the gas and economy. Third one is the ERC and last one is some of the miscellaneous modules. So there are around 21 modules currently and using this we perform the analysis in this plugin. So I can quickly explain some of the plugins. So basically if you are using the tx.origin, we know that this is used to know the origin of the transaction. So basically originated address of a transaction. So this is basically should be used in the rare cases. So that is there is a module to track that in your code. So if there is something if you are using rth.origin in your code, so this analysis will throw a warning for that. And same for the check effects. So there is a check effects pattern in the Solidarity. So that suggests that before making internal function calls, we should make the state changes before of that. So it is about that then in the gas on economy, it is mostly concentrated on the modules which affects on your gas cost. So if there is a function for which our gas estimator is saying that there is infinite gas required. So it will throw warnings for that. And basically we should avoid using for loop on dynamic arrays and are transferring ethers in a loop. So basically you can get the complete information of each module on our documentation. So clicking this icon, you can just move the documentation and read about all the modules. So other quickly just go to the compiler contract. So this static analysis tool works with the Solidarity compiler plugin and whenever you compile a contract. So this analysis just run automatically and that is the courtesy of this auto run checkbox. So let's keep it checked for now and try to compile a contract. So these are the initial contracts that are provided by the remix itself. So let's select the first one and try to compile. This is very basic contract. And if we compile, so we get a green checkbox here. It means there are no warnings for this file. And yeah, so we don't have much to explain. So let's go to a second file. Let's compile this one and we see one warning here. So if we will go through the warning. So this warning basically explain the uses of assert and require. So this basically if you are using a require or assert in your code as we are using here in the line number 21. So this analysis suggests that you should be aware about the uses of assert and require and you should be using them accordingly. Okay, let's further go to our very familiar ballot contract. So let's compile this one. Okay, so we see nine warnings here. Let's discuss them. So basically this warning says that gas requirement of a function is infinite and there are almost four or five warning about that. So this is like our gas estimator sometimes so that infinite gas uses is required to execute the function that maybe right or maybe incorrect. So this is a good to know thing that if you are having this you should manually examine your your code and you should avoid the loops. So this is basically mentioned in the warning also that these avoid loops in your function or accents that modify that large areas of storage. So we know very well that gas estimates depends on the storage updates. So this warning basically tells about that. And if we scroll down so there is one warning, which is referring to us this line number 37, which is warning us using the loops. So it is saying loops that do not have a fixed number of iterations. For example, loops that depend on storage values has to be used carefully. So due to the block gas limit transactions can only consume a certain amount of gas. So because of some of our previous conversations, I think we are very, very well known about this block gas limit that we can spend a certain amount of gas in contract in a block. So this is warning about that. So if you will move to line number 37. So we see a fall loop here. And which is running on the dynamic area. So this basically suggest if you are using the if you are using a loop on an area, so you should ensure that the fixed number of iterations are getting done for that loop. So same warning is here for this line number 119. So if we will move there and we will see that there is again one loop here. And another warning we will go through about it. So this is saying that in this method give right to vote online number 52. So it is here. So there are a similar variable names, which are voter and voters. So this analysis basically suggest to avoid similar names, which can further be responsible for some of the typos and that can be a big blender in the deployment part. So that is the one suggestion and we will see the another warning there. So that warning is also about the similar variable names. So that is on the line number 98. So this is the method. So we show the method name here that vote and then the line number here so user can directly go to that code part and check if something needs to be updated. So in this method we are using a proposal and proposals both. So it is basically warning us about that. And then there is that same similar warning of assert and require. So this basically if you knew in your complete contract you are using require or assert. So this is a kind of a combined warning to ensure the users of a require and assert is getting done properly. So now if you if you are developing the contract and you see these infinite things and you are very experienced in the solidity development. So you can select the modules about which you want to see these warnings here. So if, for instance, we don't want to see this infinite gas users and we are sure that we can take care testing or in some other part. So we can go to this gas and economic category. And uncheck this gas cost section. So this basically throws the warning for that and we can just run the analysis directly from here for our last compilation result. So this analysis tool works on the last compilation result. So if you will run here this analysis so it will work for the last compilation of this contract. So I'm running it here and you will see that our warnings number are decreased to five and now those infinite gas users warnings are gone. Similarly, if you are thinking that you can take care about the loops you are using and you are very sure that they will be working fine. So you can basically uncheck this box for loop over dynamic array and then if we will run this so warnings will be decreased. So you can directly also select all the modules of all the categories directly from this box. You can select and deselect directly them from here. So you want to run the analysis again so you can run directly here. So as now all the modules are selected. So we are getting all those nine warnings again here. So this is the thing. So then if there are there may be chances that you are developing a contract using the ID and you are trying to compile it to check the compilation. You don't want to run the static analysis for that code.  So this contract is compiled but you will see that the result of last compilation is stored in this analysis. So this will basically keep showing you that a last result until you compile any another contract. And then if you are not compiling it, if you are not running the analysis along with the compilation.  So this will be run for the last contract that we have compiled here. So this is the warning for our to underscore owner.sol here that is the same warning. And so this is the functionality of Solidity Static Analysis tool. And the remix analyzer tool is also an NDPM package. So you can just use that also. So the detail about that is there in our documentation. You can see it on your screens. So you will see in the bottom that there are some links referring to the uses of remix analyzer. You can use it as a library and can perform the analysis according to the currently available modules. So this is basically the explanation and uses of remix analyzer and for the future aspect of it. So we are in discussion to add more relevant modules for the users so that more security vulnerabilities can be cashed at the time of development itself.


She-Hulk on Disney Plus, the gift that keeps on giving. There was a post-credits scene featuring Megan Thee Stallion that's breaking the internet. Let's get to the T. When the credits start to roll, Megan Thee Stallion goes in there, she's dealing with She-Hulk. They're about to sign some documents, and next thing you know, it's all Apple-bottom jeans with the curves. I watched a clip, was it cringy? Sure. Was it out of place in the show? I don't think so, the whole show's kinda cringy. Am I upset over what I'm seeing? No, the MCU's kind of been dead to me for a while now. I don't really have any Tony Snarky comments to throw at this thing, but the people on YouTube did. I'm just gonna quote some of them that I find entertaining. Daredevil is so lucky he can't see this. When She-Hulk proclaimed its twerking time, and then immediately started to twerk, I got chills.  Thanos should've snapped twice. The watcher says, I think I've seen enough. Sometimes those internet comments get it just right. I look forward to episode four when She-Hulk opens an OnlyFans account.


So I'm Cisco Fably, I'm QA engineer for TDF, I've been working as a staff member for the last three years and today, well my presentation is called QA Quality Assurance One Year Recovery Cup. So we're going to review what happened in the last year. For that, well this presentation is divided into two main topics. The first one is about what happened in Baxila during this last year with some charts, some stats. And then the second part is going to explain how the team is improving its automation. Of different ways of testing a LibreOffice. So yeah, first we start with the stats. And for that, that's something I've been doing already in other presentations and for this presentation I found interesting to compare what happened during this last year and the previous year. So for the data, I took information for 2018 from November 2017 until November 2018. And for this year I did it from November last year, more or less when the last conference in Tirana took place in September last year until the beginning of this month. So first, when a bug gets reported, it goes, as you may know, to unconfirmed status. Well we try to keep the number of unconfirmed bugs as low as possible because the lower the number is, the faster we can interact or respond to new reports. So this is how during this last year the number of unconfirmed bugs has evolved. At some point we reached more than 600 and then the lowest was around 450. So in average it's 538 and compared to last year we have increased the average of unconfirmed bugs. So basically that means that, well, the trend is going up so we should try to keep it down again and at least move it back to 400, around 400 or so as we did last year. So that's basically something that we have to keep in mind. Then comparing the number of created bugs, in 2019 we had around 7,400 bugs, which means 300 more than last year which is around 5% more. Well the number of 3H bugs by the QA team, as we got more reports we also did more triaging. So more or less the number of 3H bugs and created bugs match it for each year. So it means, or as I understand it, we keep doing the same amount of work. Then, well, I forgot to say but I'm showing here what's from my point of view or from the QA point of view seems to be interesting, but if you would like to know any other information just let me know and we can get that information and also show it in other presentations in the future. So this one is about regressions. So this year as the chart shows we are getting, these are open regressions so we are always getting more unresolved regressions. So in average in 2019 we had around, or we have around 1,000 and in last year it was around 883. So I would say that in average the number of open regressions increased by 100 every year. And then this year 1,200 bugs were identified as regressions which is 100 more than last year and for those bugs identified as regressions this year 384 are still open which is, it's higher than last year but it's kind of expected because some of them were recently discovered so well they are still unresolved but because we didn't have time yet to solve them. And then if, well, so on the one hand we have regressions but sometimes it's difficult to know when that regression was introduced especially in the beginning of the project we didn't have bisected repositories so it was difficult to identify the commit introducing the regressions so this chart to me seems more significant because we used the keyword bisected when the commit introduction the regression was identified so sometimes it might be easier to fix that regression I say sometimes because sometimes it's not but at least we have a starting point from where we can start to work on this regression so well the chart shows the same trend we are going up but the difference between the beginning of the year or the beginning of the period for 2019 and the beginning of this month is not that different so it's just 80 we have 80 more from the beginning up to now and the number of identified bisected regressions in both years are more or less the same and still open 265 so as said before some of them were recently identified we didn't have time to fix them yet this chart is quite interesting because we have high-guess ability bugs it's going down so we had two points in the chart where the number of high-guess priority bugs will drop and that's mainly because at that point the QA team decided to review those bugs and well we found out that they were inherited from open office times so it's been nine years from now and well it doesn't make sense to have those well being high-guess ability bugs for such a long time so after nine years it means it's not that high-guess ability as it used to be so right now we are at 25 high-guess ability bugs ideally we should be around zero we get new ones every week but then they get fixed most of them they get fixed quite fast well they are mentioned in the ESE meeting so at least I'm happy to see this chart the trend going down hopefully by next year it should be around 10 and as we can see comparing 2019 and 2019 this year half of them were fixed compared to last year and basically that's because the reason why we have less high-guess ability bugs fixed this year is because well in the past we used to have more bugs so any crash even like really hidden crash was identified as high-guess and when we have slightly changed this policy and now we are more strict about which bugs are really high-guess or not so that's the reason why in 2018 we had more high-guess ability bugs fixed compared to this year but on the other hand if we look at the high-priority bugs which is one level below so they are well should be fixed soon but not the priority is not as important as high-guess we see that this year compared to last year we have got well 50 around 40 no around 30 fixed more than last year and yeah the trend is also going down but it's important to mention that we are still at 475 so first we probably from the QA team we need to well review them, recheck them, re-evaluate them to see if they are really high-guess ability bugs and well if they really are then well all together with developers should try to get this chart at lower number because well 475 is quite a high number and other interesting fixes this year we fixed around 241 crashes this year which is 50 more than last year it's also interesting to see that we got many performance issues fixed as well almost double compared to last year so yeah there were many performance issues fixed in Calc and also in Ryder and then it's interesting to see that we are still fixing all bugs well when I say all bugs I mean bugs that were reported more than 4 years ago so in 2018 we got much more than compared to this year but we are still there and we are still fixing them so that's important at least to me because it means that well at least those bugs don't forget in Baxila and then for those bugs that were closed this year well this year we have 6852 bugs fixed well when I say fixed I mean resolved so 34 of them were resolved as resolved fixed 18% as work for me insufficient data 11% not a bug 6% duplicates 22 1fix for the 3 and then others that were below 2% go around 5% so now we have every month we have a blog in the QA well a post in the QA blog where we have this information for every month and even more detailed information about what happened during the month in QA and development so if you are interested just check the blog and then about the second part of the presentation well it's gonna be about automation so first some of you may know that we use a script to check interoperability we started to use it two years and a half ago we are still using it we have it in a VM and we use it with many around 2000 writer documents and around 1000 card documents sorry, impress documents so basically what we do is to open it to create a PDF and then we open the same document in Microsoft Office and then we compare the documents the PDF outputs to see if there are differences so this way we can see if there are regressions in master so this year we found 34 regressions interoperability regressions still open 10 but as said some of them were recently introduced or found and then we already have 20 fixed so it means that almost 2 thirds of the issues found during the year are already fixed and here we have some of examples of the findings from these scripts so basically here on the left we have the result from Word and there on the right the result from writer so as we can see some paragraphs are going left to right and then others right to left so all of them should be from a line to the left so yeah that was I'm going to do it quick so this is an example that was fixed and found by the script this is another one which is not fixed yet but as you can see some of the labels on top and here some of the bottom are gone so these are the kind of issues that this script finds then regarding UI testing we have this year 170 related commits RAL did a lot of work in this area we had a Google Summer of Code doing an interpreter for the UI testing and right now we have 500 UI tests in total so yeah most of them call can write there and it's interesting to say that we don't have any four draws so if RAL you're here you want to do it yeah it's an invitation and then there's something I've been working this year it's called well mass UI testing because we use the UI test framework with a pool of documents well basically the code is there in that URL so basically what we do is to run a script and we say well I want this directory where all my documents are and then well I use this instance of LibreOffice and well this here component I just say if I want to write there or call, call in press so basically what it does is it arrays over a list of files that I have in that folder then it creates a random user profile for each folder and then it copy paste registry modification with some parameters like I want the macro execution disabled ignore protected areas and other parameters and then I have another file which is a Python file and where I define the kind of test that I want to test with those documents so then every method starting with test underscore will be a different test and then what we do is to parse the output from the UI test framework and see well if the test pass or not or we have a timeout of 20 seconds and then well it's this I forgot to say this script is mainly used for finding crashes so mainly tested in writer and calc and well I still need to do it multi-threading so well I talk with colon and Marcus and I would like to test it with the pull of documents we use for the crash testing and run it in the VM but so far these are the kind of tests that it can test that it uses so basically I open the document and well it opens the document remove all the contents and then undo insert new line undo base break there are simple tests but when testing against many documents well some documents might crash so this is kind of a this is a basic sample of a test so basically it executes the command select all then delete and then execute the command undo and then well close the document so here is an example of a crash found I wanted to show you but I think I'm running out of time already so yeah so right now testing and I use it with 2,600 files in writer with this format so the t.ex.rtf and there were many crashes found related to the fly at charge selections which are inherited from OpenOffice and recently Michael Stahl fixed them they are back ported to 6.03 so all these crashes I then retest it and they are all well there there's still no I think there's just one that seems related but there were like 35 or 40 files crashing and now all of them are fixed so that's really good news and then the same for calc well these are some of the tests that I've implemented I'm just using so inserting rows columns we do it for every sheet then high column, high row, print preview and then this is an example of a test so we open the file then we go to the first sheet and then we iterate all of them and for each one we insert a row below then we undo it and then we go to the next sheet this is a crash that is still reproducible and it was found by this script and well in calc I use 560 files with those extensions and it was useful to find crashes when Noel did the dynamic number of columns work so yeah and all of them were fixed right away so yeah in that sense it was really useful and yeah that's it thank you sorry for the rush


Hi, I'm Dee. I work at AJ & Smart and I am going to talk to you today about what design thinking actually is. It's getting really dark and when we shot this we weren't sure what order things would happen in. So if it's going dark to light it's completely intentional. In this video I'm going to be talking about the history of design thinking, how it came to be, what it is and how it's different from some of the other tools methods frameworks that we use today. So let's dig a little bit into really at a high level what is design thinking. We'll start by actually just having a little Google search. So let's type in design thinking. I might actually type it because it looks nice. Design thinking into our browser and look at images. This is a really great way to kind of get an overview of what design thinking is because you realise you see all these diagrams that look very much the same and at the core of them is the same concept which is that design thinking is a framework, a way of thinking about solving problems that's shifting our view from creating products for business reasons, shifting it to thinking about solving real users needs and understanding what people's real problems actually are and then finding solutions for those. So if we look at one of these diagrams where they all look very similar design thinking, visualisation of the process often has these five steps starting with empathising with people with the user understanding their problems, defining the problem more concretely, ideating coming up with multiple solutions that might work for the problem, creating some quick prototypes or possible solutions and then testing them again with the real people. So we've got this general process that's about doing these five steps or these five phases but the big the core thing to see about this is that within each of these five steps there is a ton of flexibility, a ton of different tools, different methods, different templates, different things you can use to solve problems. So it doesn't give you a real concrete step by step process how to empathise with the user, how to do your ideation, there might be a million different ideation tools that you can use in design thinking. So there's a fundamental framework and a mindset but there's a huge toolbox of things that you can learn and use but you kind of have to figure out how to apply them. When a project comes your way, it's a small big involving mobility software service design, you've got to look into your toolbox of all these huge amounts of things that you've learned and think which tool do I need to apply to this situation, which combination of tools in which order shall I put into this project to do my user research, to do ideation, should I ideate with users, should I ideate with designers, with business people, everything is kind of correct and you have to figure out what's going to work best for your project. Let's look a bit more broadly now at Wikipedia and see what that says about design thinking. So it's got lots of big words here, design thinking refers to the cognitive, strategic and practical processes by which design concepts like proposals for new products, buildings, machines, etc are developed by designers or design teams. So it lays out the thinking and practical processes, so the mindset and the methods and the tools to design products. It's the simple way to say that. And then what's interesting here is if we scroll down, here also it's saying it's associated with prescriptions for the innovation of products and services in businesses and social contexts. That's about how we design products and a new way of thinking that's based on user needs or really strongly related to human centered design. What's interesting is if we scroll down in this Wikipedia article, we see lots of different things. There are methods and frameworks for problem framing, for solving really difficult tricky problems, for solution focused thinking or ideation, abductive reasoning, representations and modeling of problems and solutions, how different ways of getting inspiration about empathizing with users, the whole concept of divergent and convergent thinking which is about really opening up to lots of different options and then narrowing down and focusing, also something you see in the design sprint, how to implement and prototype solutions. There's lots and lots of different parts of design thinking. Everything is just being added to that toolbox. You're learning all these different methods and tools and templates and frameworks and adding all this information into your toolbox. And then you have to know which tool to get out at which time. If we actually look at IDEO, you might know the name IDEO. It's a really big design consultancy and the guy who founded IDEO, David Kelly, also popularized the term design thinking. In 1991 he founded IDEO and at that time it formed kind of the combination of years and years of new ways of thinking that formed the term that was then known as design thinking. Now let's look at IDEOU, which is IDEO's education services. You can actually just use them as a great resource. There's lots of online courses and things to teach you about design thinking and human-centered design. And what is really relevant here in their course called Hello Design Thinking, in the description here, this is one thing I really wanted to show, where they say design thinking is not a cookbook. There's a notion about design thinking that it's a cookbook where the answer falls out at the end, but the truth is it's messier than that. It's basically saying here design thinking is not a linear path. It's a big mass of looping back and forth to different places in this process and they're talking about this five step process. So this is a known thing. They're really acknowledging the people who created design thinking or really gave it some structure are totally acknowledging that design thinking is not a clear, easy step-by-step process that you can follow. It's a big mass of tools and mindsets and methods that you can learn and then adapt and use. Before we go on, let's just look a little bit at the origins and the history of design thinking. I found this great article that is very detailed about this, which we won't go through, but I just wanted to show you the origin story of design thinking. So just looking a little bit at this header image shows us that it's got its foundations in psychology, computer science, anthropology, ethnography, human-computer interaction, interaction design, industrial design, and it was really through researchers and experts in all of these fields that the term was then ended up being formed by David Kelly and then used in IDO. So this is a really great article. You can really read a lot of the deeper history about how and why design thinking got created. But let's move on now to another name or person that I really want to mention is Don Norman. You may have heard of this book. If not, you should get it. It's fantastic. It's called The Design of Everyday Things by Don Norman. This is one of my favorite books. It's a really, it's an old book as well written, originally published in 1988. So it's really about the fundamentals of design and while the term design thinking isn't used in the book, because it was before the term was popularized, it's got all the fundamentals of the whole framework of design thinking about understanding user needs and designing things to solve those needs rather than thinking we need to build a thing. Let's build it the way that we think. It says let's watch and observe and understand and empathize with how real people solve these problems or go about their day and see how we can design something that fits that need exactly. There's a great example that I want to show of something called The Norman Door and I think this story itself just sums up the whole concept of design thinking. So A Norman Door is something that was described in this book The Design of Everyday Things and it's a really clear example of this whole concept. I'm going to play this video but I'll guess I'll mute it. So this door has a handle that you can grab so you think you need to pull it and when you get up and pull the door you realize that it doesn't work when you pull it, you actually have to push it. So why is there a handle that lets you pull? That's because someone built the door and thought this would look nice with a shiny handle, maybe the both the same on either side of the glass. So it looks symmetrical, fantastic, we install the door, there's a door in the in the office and then people are constantly pulling this door the wrong way because there's something for them to grab. So the simple solution is if something needs to be pulled put a handle, if something needs to be pushed put a push panel. So this is a really clear example of not thinking from the user's needs and the difference between the two creating something that actually works for people and solves their problems. So I think Don Norman deserves this special mention because while he didn't create the term design thinking a lot of his work really is in this same direction and he's written a lot and has a lot of great YouTube videos and other content as well that clearly explains and talks about design thinking. So this is one of the critiques of design thinking that especially from a lot of the companies that AJ and Smart work with when we go in and teach the design sprint is that people ask us well we've just been learning for the last two years about design thinking and all these different methods and now we're also doing agile projects now we're also doing now you're coming here to teach us about the design sprint. What's the difference between all these things? We've just spent so long learning about design thinking and learning all these new methods. How does the sprint change this? Does it replace it all? So this is really one of the questions that we hear all the time. Design thinking is a mindset and that's building up your toolbox full of new methods and ways of thinking about solving problems that you need to then apply them in different ways with each new project that comes along and a design sprint is the cookbook. The way that David Kelly said design thinking is not the cookbook design sprints are the cookbook so it really does outline take the hammer use a three millimeter nail don't know if that exists hit it hit it ten times then go ten centimeters to the left get another nail hit that ten times it's just telling you exactly what to do to solve a particular type of problem so you can't apply it to absolutely anything but for a particular type of problem you just follow that cookbook that recipe and you do get the solution out the other end so this is the big difference between the two both are really valid both are super useful one takes a lot of knowledge building up and expertise and understanding of how to apply a million different tools and the other is a clear process that you can follow to do certain things like kick off a project or find the next iteration of a product this is something that we show to companies when we're training them because this kind of question is so common the difference between design thinking and agile and design sprints so design thinking is a mindset a way of thinking about solving problems with all those tools in your toolbox and you have to decide how to apply them agile is a structured way of working that is ongoing so with software development teams or other teams as well running projects over and over it's a way for them to work and guidelines for them to follow of how to communicate more effectively run meetings implement things decide on priorities there's guidelines for them to work this way and a design sprint is that one off clear process follow this recipe so it doesn't really conflict with the other two works alongside you can be your organization can be using design thinking methods and running agile projects and you can also use design sprints as part of those processes these are things that are covered in the design sprint in this recipe that you can follow but they're also part of design thinking and agile and you can also do them outside of a design sprint so this is just to illustrate that there is an overlap of these things and they don't necessarily conflict with each other at all so if you're interested in hearing more about design thinking and design processes and product development like and subscribe to our channel because you'll get a lot more content just like this if you still have any questions about design thinking post them in the comments below i'd love to know if you want to have anything clarified a bit more or if you just have any specific questions about design thinking is it dark is it light i don't know what's going on questions you still have about design thinking design thinking it's below and we can have a great conversation about design thinking oh my god so i always think it's a wide-eyed thing at the end


This is Shepard with the Jackson Hole Shooting Experience. We'll talk to you about situational awareness, a great way to practice it. When you go to the grocery store, don't let anyone else ever call out your name, as in, hey, Shepard, it's Bill. Nothing like that.   So by doing this, this is gonna mean that you have to keep your eyes open, you're not paranoid, but you're always looking around, seeing what's going on, looking for that friend so that you always see them before they see you. If you get in that habit, doing this in a fun way at the grocery store, it's also gonna carry over to the real world in possible dangerous situations. And as you're looking around for that friend to approach you in the parking lot, in the alley, wherever, you might see something suspicious that gives you an idea to avoid that person or go another route, whatever, that might keep you safe. So it's a great way to practice your situational awareness. Enjoy and tune back in for more tips here at the Jackson Hole Shooting Experience.