Welcome back to the 21 convention 2017 of Orlando, Florida, the 10-year anniversary of our company in this event. Our next speaker was recommended to me by Roland Tomasi, a good friend of his. He's also at realchristianmcqueen.com and is the podcast host on man-to-man radio. Without further ado, please help me welcome Christian McQueen to the stage. Alright guys, so my voice is going because I spent about 30 minutes early this morning licking this girl's pussy. I'm not kidding, she asked me, I pulled her out of the club and she asked me, can I sit on your face?   So my voice is definitely going out, but I'm going to try to talk loud if you can't hear me, move closer. So like Anthony said, I'm Christian McQueen. I have the blog, realchristianmcqueen.com. It's millions of readers, started it in 2014, kind of on a whim. A lot of people told me, I used to write for Return of Kings way back in the day. And people were like, why don't you have a blog? And I was like, yeah, why don't I have a blog? So I started it and it just kind of took off, it was never just like a planned thing. And then I met Rallo and we became good friends. I did a seminar in Vegas called the man-in-demand seminar. And Rallo was a speaker, Tanner Guzzi, and Goldman. And then I was like, I'm never doing this again, because it takes a lot of work, a ton of work. So actually, I forgot to say this, but let's give Anthony a clap because honestly the amount of work that goes into planning something like this, putting it together, it's not like a week.  Probably as soon as this ends, he starts planning the next one. So it takes a lot of work and I respect him for putting this together. In this era that we live in, I know Jim, the speaker from before who did a great job, I don't know, I can't see him because of the lights, but it's true. In 2017, like men, like-minded men being able to come together and talk about shit without it being looked at weird.  God forbid nowadays you say men and women are different, you know you're going to get fired. So events like this are important, it's good. So my lecture today is called Become the Boss, How to Get Money, Freedom, and the Life You've Always Dreamed Of. But before I get started, I want to talk about Andrew. So all of you should know about him, Andrew, a private man. I had the privilege a long time ago of interviewing him on a man-to-man radio and it was one of my favorite guests to have because he was not only very knowledgeable on a lot of subjects but just so giving. Andrew was a giver. He would give of his time. I don't even know if he ever really- he's got a squeaky creek over here. I don't know if he ever even monetized his blog that I know of that much. He really just gave and I have a lot of respect for him and you guys should still check out his blog. It's still up there, ThePrivateMan.wordpress.com, especially for men who have been divorced, men who are married, he kind of specialized in. But I just want to have a quick, just a moment of silence for Andrew and his memory. All right, so I only asked of you two things in this presentation and you're totally not going to do them. At some point you'll break one of them. But just keep an open mind for an hour. It might even be less. I talk fast. Since I moved to New York a year ago, I talk even faster. So before I got up here, Goldman, who also lives in New York, he's like, remember, just don't talk, uh-oh. Something bad happened. I don't have someone else to- anyway Goldman had told me, he goes, make sure you don't talk super fast.  Keep an open mind for an hour and can you just ignore your phones? I know it's so distracting. Listen, I got my phone up here too and it was going off while I was talking. I was already looking out of the corner of my eye. We're just, we're a phone generation. But if you can, just pay attention. I'll keep it entertaining as I can. So a little heads up warning, I'm blunt.  I'm here to help you, not coddle you. In this generation, this is what we're dealing with right now, it's the coddle generation.  So I'm not going to coddle you, I'm just going to put this information out there. Also at the end, I am going to offer an opportunity to join my online business course. And if that offend you, feel free to walk out now. I won't get offended. I know sometimes people get offended when they go to a seminar and there's like an upsell at the end and I'm just putting it out there now. I will talk about it a little bit, it'll be like five minutes. But I'm putting it out there now because I didn't always meet till. There's nothing more annoying than like paying to go to something and the whole time they talk about this other thing you should join.  What's the difference becoming the boss part one? The rock, who here knows who Dwayne The Rock Johnson is, right, everybody. So he's on a show called Ballers, it's a fun show, I believe it's HBO, it's kind of like an entourage if you guys remember entourage. So he's the highest paid actor in the world. I think Mark Wahlberg just supplanted him but he does like 60, 70 million a year, right? He never did a wealth, when he got started he had like 11 bucks in his pocket.   But anyway the setting is the rock and his co-star and business partner on the show are stuck in traffic. So they're in Miami, they're stuck in traffic and they're trying to get to this meeting to get this hotel financier to give them money to order to move an NFL team to Vegas. It's basically the most important meeting of their life.   So at this point they're sitting there, they're frustrated, they're stressed out. I think the rock's like taking Vicodin or some shit, like trying to calm down. And the rock's business partner Joe, he goes, you know, maybe we're just not cut out for this type of stress. And he should just back off the idea. And the rock, he responds with this story and I'll paraphrase it a little bit. But he goes, my dad worked hard for 30 years in the coal mines. He never complained and he was always a good employee. One day he gets a call to go in and see the big boss. So he goes in to see him. The first time he's met him in 30 years. And then Joe says, so what did the boss say? And the rock says, nothing. And Joe says, nothing.  And the rock said, nothing. He said, nothing. See, it's not about what the boss said, it's about what he didn't say, Joe. He didn't say anything interesting at all. So after 30 years, my dad had the chance to sit across from the man who was running everything and you know what he saw? Nothing. Nothing special. My dad realized in that moment he could have been that guy sitting behind the desk, but he realized it too late. We're all just a bunch of guys, Joe, but some of us believe we can do anything and some of us believe we can't. If you can believe, you can be an entrepreneur, but there's some myths that I'm going to dispel today. The myths of entrepreneurship. Myth one, entrepreneurship is for everyone, everyone should start a business, everyone should be an entrepreneur. I'm sure you guys have seen, I'm not going to name names, but there's a lot of big entrepreneurs and they have a big social media presence that push this, right? Everyone start a business.   The reality is, most people are inherently lazy, so entrepreneurship won't work for them. Right?  Right? So most people are inherently lazy. Most people don't believe in themselves or they're product enough. Right? People are afraid to ask for the sale.   Don't talk me out of it. Right? They're afraid to ask for the sale. If you don't believe in your product, if you don't believe that it can change people's lives, then you do not need to be selling. You do not need to be an entrepreneur. Most people are sheep and prefer to live their life with the shepherd. Right? People love security. Why do you think we're giving away our rights?  Most people are inconsistent when starting a new endeavor. Right? This is fitness, game, business, doesn't matter. Tell the dude, go approach 100 girls, come back. Right? He goes approach three girls, comes back. Man, I don't know. It just doesn't work. Go approach 97 more girls and then come talk to me. Your sample size is too small. You can tell someone, all right, you want to get in shape. You need to hit the gym consistently, whatever. I'm not a fitness expert, but whatever. Let's say four times a week and eat this, blah, blah, blah. They're probably going to last a week and they're going to quit. You can't be a quitter when you're an entrepreneur. You just can't. Most people are inconsistent. I already said that one. If you have very low risk tolerance personality, then you'll probably fail. Entrepreneurship is inherently risky.  If you are not a self-starter, then you will probably fail. Right?  Myth two, and this one kills me. I can follow my passion and build a business from it.  There's a particular lady. She's a girl. She used to live in my neighborhood when I lived in Los Angeles. And she's averaging around $250,000, $300,000 a month in income. So she's making, whatever, a few million a year from her business, which is teaching people how to make money online. But I'm one of those people. I can't stand the motherfuckers who teach people how to make money online, and that's how they make money online, right? There's a disconnect.  But there's this huge mass of people that, like, that's how they're making their money is telling you, hey, buy this, and that's how you make money online. I'm buying this, and that's how you're making the money online.  But the reality is there's a lot of people getting rich from that. And they push this, right? Follow your passion. You know, it's your heart. Follow your feelings.  If your passion is not in a niche which spends money, you're not going to make a dime, right? Someone's passion could be like underwater naked basket weaving. I don't know if there's a target market for that, right? So you can be as passionate as fuck, but that passion's not going to pay your bills. If you do not have an audience that's going to spend money.  That's not a business, right? A lot of people are in the hobby business. A lot of people jumped into the whole blogging world. They still are. But they were like, yeah, I'm going to start a blog and make money from it because I see that dude's doing it and that dude's doing it. Not seeing the 18 hours a day they've gone into it, right? And they sell a couple of books a month and they say they have a business.  It's a hobby. If you're hitting a cap in the amount of people who are interested in that niche, then you will plateau, right? That's why they always say health, wealth, dating. I think there's another one, but there's like the big ones, right? Those are niches that have been around forever. They probably always will. People want to get rich. People want to get pussy. People want to get in shape, right? So there's an unlimited amount of people really in those genres. The reason most small businesses fail is because they are creating what they think the market wants, but not what is actually needed or desired, right? So we've done it. I've done it before. I've created a product. I only did it once. I was like, I'll never do that again. Create the product. I'm like, yeah, dudes are going to love this.  I was like, damn, I guess people are not interested in this. So you want to make sure that when you're creating a product, it's something that people want. And there's ways to do that. I'm not getting into this tonight, but you can do surveys and all that. You can find out, hey, what are you guys struggling with? Oh, I'm struggling with this specific aspect of my life. All right, enough dudes are saying that. Create a product to solve that. Boom, you're going to sell it. Myth three, I found something where there's no competition. I'm going to get rich.  Odds are you thought of a product idea that no one wants. In 2017, it is extremely hard to be original. It's very hard to come up with something that hasn't already been done. Competition in your product niche is great, right? People go, I don't know if I want to get in that industry because there's a lot of competition. That also means there's a lot of customers. It means there's a demand and that target audience spends money. This is one of my favorite things, because if you want to start a successful business, and I'm focusing mostly talking about online business, but a lot of times you don't need to reinvent the wheel.  Let's take my Christian McQueen brand for a moment. How many motherfuckers are in the dating niche? Tons. It's been done a billion times before. David DiAngelo, Ross Jeffries, right? All everyone. So when I jumped into it, A, I didn't jump into it not knowing what I was talking about. I think someone should never teach something unless they actually have lived it. And they've bled for it and they know what they're talking about.  And there's charlatans and people out there that do that. But you don't, I didn't say, okay, well I'm not going to get in the dating niche because there's other people in it. No, I said, what's my unique story? I know Anthony, you guys have probably heard his story about the whole BPDX and all that.  So yeah, so I had that to draw from, right? And how I overcame that whatnot. So that's my story, right? Using yourself when you're creating your product. That's how you make it unique. So you're not reinventing the wheel. You're just painting it a different color, right? And you're improving it. You're putting a twist on it. Your unique twist is the market advantage. So something I really want you guys to think about, this is really key, right? You cannot be me as good as I can be me. I cannot be you as good as you can be you.   You can be influenced by people, right? You're seeing a lot of speakers. You can be like, oh, I like CMQ's, his style or how he talks.   And you can take pieces from us as you're, you know, improving yourself. But you don't want to be a copycat because you're never going to be as good as the original when you're trying to be like that, right? Be yourself. The easiest way to start a successful business is to study what the successful have already done and then duplicate their process. Not their product. I'm not talking about copying.  I'm talking about the process, right? So if Joe Blow, you know, makes a million a year because he created a dating course. Perfect example is I have something called man-in-demand.com. It's an online, like, academy for guys. Everything from body language to fucking, fucking. And it was not an original idea. The Art of Charm had the Art of a Charm Academy.  They've got like a few thousand guys in this paying $67 a month. And once the product's created, they don't have to create anything else. It's the beauty of digital products, right?  So I was like, I'm going to take that idea, that process and create my own, right? So a man-in-demand academy is an original idea, but it's original content because it's mine, right? And all the videos and all that, obviously I did and put my own thing on it. But that's an example. So there are some exclusions to this, right? Groundbreaking, changing concepts, including like technology, health treatments.  But it's also a moneymaker. Airbnb, Uber, we're seeing a lot of things. We're seeing a lot of things happen now where the company doesn't even really own anything, right? Uber's like, let's take people who need a car and people with a car and just create the technology to connect them. Billions of dollars later. Airbnb, they don't own anything, right?  Let's connect them. And it changed everything. So if you were cut out for being an entrepreneur, here's the mind-blowing benefits. So, you know, I'm talking, it might seem kind of negative or depressing, but I'm talking a little bit about, you know, the people who are not cut out for this, because most people aren't. That's just a fact. If you're on the fence and you're like, maybe I could be an entrepreneur or I'm kind of interested in it or I'm sick of having a boss, then here's some benefits. The benefits of entrepreneurship. So everyone wins when you do it right. Right? When you create a product, a service, and you do it right, everybody's winning. People, because you're providing a real solution to their problem. Right? People go, how do I make money, Christian? What are people's problems? Right? Dudes want to get laid. Dudes want to get paid.  Why do you think the cosmetics industry is so much? Right? Multi-billion-dollar industry. Anti-aging. People don't want to get old. People want six-pack, right? When you figure out, okay, people have this problem, they put the solution in front of them, then they win, right? You're providing a real solution. I'm talking about real solutions.  Whoever came up with these spinners, that just blows my mind.  But they're making money. Maybe it relieves people's stress. I don't know. Improve people's lives to the better. Right? There's no greater call in life, I believe. If you can create a product that changes people's lives to the better. I think that's where it's at. You can make money doing a lot of shit, right?  It's not just about the money. Are you creating a product that is really having a positive impact on that person? You, you win, because the feeling of helping people is priceless. I mean, we just, what did the convention start yesterday?  That feeling is priceless.  And then you win because you can make real money even while you sleep, right? That's why I'm such a huge proponent of making money online because A, the startup costs are a joke. And B, it's scalable and your store is always open. I always say it's like putting a store front in everybody's living room. Really, now it's like putting your store in everyone's pocket, right? They got a phone. You have a website.   Your conversions are high enough. You'll make money. It's not rocket science. So benefit one, you help the world with real solutions. This world has a ton of problems. Identify the problems. Figure out solutions and you'll get rich. Living a life where you are helping people is extremely satisfying for your soul. Right? This cannot be ignored. A lot of people who are always in, you know, I don't know why I'm depressed. I don't know why I feel negative. Motherfucker, help people.  Or go down to the soup kitchen and fucking, you know, give him soup. I got a buddy of mine. That was brilliant. Put that in the highlight reel. I have a buddy of mine and he's a business partner actually on another website. He's like an investment banker in New York. It's a total Wall Street type. It works 120 hours.  Hates his life. And that's why he wanted to start making money out of lying because he's like, I can't do this forever. But anyway, all the money they make, you know, bonus season, I think is like January, February.  But he's like, man, I'm feeling so empty. So this dude actually started going down to a soup kitchen in New York a couple times a week in the morning and he's getting so much satisfaction helping others, right?  Although that is a lot of fun. You'll always be able to make money if you're solving problems and then make the world a better place to live in, right? I know I'm so thankful Uber's around. I can't stand it. When I do have to use a taxi now I'm just like, ugh, right? Motherfucker doesn't speak English. The car's dirty. So that made the world a better place to live in. Benefit, too. Improve people's lives for the better. So the first email or phone call you have with someone or in-person meeting is where it's really the most powerful where they express how much you've helped their life with your product will give you a real joy and a sense of satisfaction. When someone says, hey, man, how did it happen? That article, the timing. You basically pulled me from the edge of the cliff. Like I was contemplating suicide. I mean, that's a pretty good feeling.  If you have a product that can help people you should be excited to sell it and get it in front of many people as possible. People that are timid about their product. This one kills me. When people are like, well, I'm not trying to sell you. Why not? You have a product. It is a solution. They have a problem.  Of course you should be happy. Now there's a way to do that.  And then there's just like, look, yes, I have a product. I think this could help you. I think this solution will work for you. You can take it or leave it. It's up to you. Right? And the latter one is the more effective. But you should be excited about it. You know, if you feel nervous when you first start selling or you have a website and telling people about it, that's understandable, right? Especially if you're an introvert, if you're not really used to putting yourself out there. I think it was a natural fit for me when I got into online business because I'm just naturally out there. Right? I am outgoing. Much like, look, here I am. Three, when you change people's lives for the better, okay, I just talked about this. They went from suicidal to happy and approving.  So for example, Andrew, RIP, helped men worldwide and his passing was not in vain. As sad as it was, think about how many men he helped and women. I think he had a lot of female readers, too. Right? So he left something behind that will live on, probably forever.  And people stumble on that, on those articles and read it, and it'll improve their lives even though he's already passed. Right? He left behind writings that will continue to help men for a very long time. This is noble, good, and something worth doing.    Benefit three, this is huge. It gives you purpose. A stagnant man is a dying man. This is, this is so true. A man without purpose is a listless and hopeless man. A man with no purpose eventually gives up. Ralo was there, Tana was there, Goldman was there.  Let's all bend a knee for that. Right? But a lot of this is because the stagnant.  That's not living.  No wonder you feel depressed. Right? You need to have purpose. When you're excited about what you're doing every day, then you'll look forward to Mondays instead of dreading them. How many people here, if you don't want to raise your hands, that's fine. But how many people here, I'm curious, work, by traditional job, I mean, like, you work for someone else in some capacity. How many? All right, and how many of you consider yourself entrepreneurs? Good amount. You guys know, you probably look forward to Monday. Right? Because you know you're going to make a big chunk of money. You're going to make money. You're going to make the majority of the profit.  And then next year, I might give you a 3% raise. A man with purpose is an attractive man to women. This is a fact. Right? Women get turned on by a man with vision, purpose and drive. Do not underestimate this. And I'm not talking about you having to have already made it. Yes, women are attracted to men who already have made it. But they're also very attracted to men that are on their way up. And I don't mean that in a gold digging sense. It could be maybe you're an artist. And your passion is painting. It's not even really a money thing for you, but you're just driven to be the best artist. Not the best, because you can't really measure it like that, but just like a great artist. Right? Women are drawn to that because you have a purpose.  You're not moving across the country because she got into a different school. Right? You have a purpose. Babe, this is what I'm doing.  It's up to you.  Ooh, right? She literally gets tingles in her vagina from it. I mean, it's a fact. And then what you can say is, and you can reach out and be like, how wet are you right now? Right? Because they are. Benefit 4 gives you freedom.  Now specifically, an online business allows you to leverage your time. I'm one of those people in a little background on me. I've done every job under the sun. I've authorized this in my right hand from doing commercial concrete, specifically construction. I was a laborer. Worked at UPS. Loaded semi trucks. I actually got employee of the month one year. I couldn't believe it. Or one month.  I knew it was rigged at that point. I'm like, what? A t-shirt? That says UPS. I'm not going to wear this. So everything, right? Started when I was like 12, delivering newspapers.  So you develop things. Every little job is a sidebar.   Done that too? Done the mobile, not mobile phones, but kiosk and all that. You can learn something from it. Right?  So you want to talk about motivation. There is nothing more valuable in your life than personal freedom. To be able to do what you want, when you want, without anyone lording over your shoulders how man is designed to live. Now I get it. Not everyone can be an entrepreneur. Not everyone can be a boss because obviously the world would collapse. There has to be worker bees. Right? But you do have a choice. I mean, it's 2017. There has never been an easier time ever than to become a millionaire. To have an online business. To create a business with like two, three hundred bucks and then literally turn it into an empire. There's never been an easier time. You got to think back the old geez what they had to do to start a company.  Then I have to get inventory. Then I need to get employees who aren't stealing from me. The amount, and I've been involved in brick and mortar businesses too, the amount of effort that goes into it is insane. And a lot of it, it's a tiny profit margin. A restaurant will be lucky to get an 8% profit margin. It's insane. Right? I think it's Nobu in New York owned by DeNiro's, one of the owners, Robert DeNiro's. DeNiro's. Robert DeNiro. I think they have maybe like a six to 8% profit margin. That's considered good for New York. That's insane. Right? In online business, I could sell a course for a thousand bucks. What is my profit? Minus taxes. Right? Because it's digital. It's a replenishable resource. The only other thing that's a replenishable resource is basically prostitutes. I mean, seriously. I'm not saying be a pamper or anything, but seriously, you know, because it's like they can renew it, right? You don't have to go out and actually buy new inventory and everything. So... Yes. Anyway, more freedom equals more time with your wife, your kids, your girlfriend, your girlfriends, or even pursuing your actual passions and dreams. Right? So, most people go to work because we have this thing called bills. I wish to God I would have been born into a wealthy family. It didn't happen. It just didn't have, I would have been the perfect trust fund kid. Just loved a party, blown all the money, probably be dead. But that didn't happen, right? My parents come from very little means, great people, but just very blue collar, hard working, but just don't have money. So I had to make my own way. But when you have a business, specifically online, and you get it to a certain point where it's bringing in money for you and you have these income streams from various websites, various niches, whatever, then it opens up you to do what you really want to do.   And I really don't want to be a waiter at Chuck E. Cheese. Right? It's just demoralizing. Whenever I put that apron on and I go into work, I just feel like killing myself. Right?  Like I'm going to be that dude on the news. Not really. And then I go in and smile and everyone's like, it's reasonable. And inside I'm like, yeah. But I hated it. Right? Because I wasn't free.  And that's a fact. The people here that own business, you know, we probably work more hours than a person working 40 hours a week. But we're working for ourself. So somehow it's way more motivating. It's so much easier to put in an 18-hour day when I know that I'm getting the profits. Right? You can travel when you like, whenever you like. I spent six weeks this summer in Italy, French Riviera, Saint-Tropez, Canada, a second year in a row, in Spain. Right?   I'm going to go.   Didn't have to ask anyone, hey man, can I get a week off this year? Oh, that date doesn't work out. Okay, can I get this one off? And I know, like, I know I'm sounding harsh right now. I'm not knocking on people who work regular jobs. If you work a regular job or you work a traditional job, I respect that if you're happy, great.  I'm sick of not having freedom.  And I'm not talking about my traveling to Bragg. What I'm saying is, a few years ago, I would have never imagined that was possible, because a few years ago I was actually homeless. And I'm not talking homeless. Like, I'm crashing on my bro's couch. Not that kind of homeless.  Like, sleeping on the street homeless. So that's one reason I get passionate about this.   Literally.  Like, I'm not even kidding. That's why when people see me, they're like, this dude looks good. And I know I do. But it's where what backs it up, right? What I came from. I had a girl in New York in a nightclub. She basically approached me. I was like, alright. Anyway, next morning I was like, what was it about me? And she goes, it's how you walk through the club.  Like, you carry yourself with like dudes in the club. I can't talk about clubs too long, so I'll go all day. You know, like this.  Right? And they sit there and they jaw, right? They don't have a commanding presence. Women sense this. But that comes from having the hardships and then overcoming those. Right?  But think about when you overcome it, you're going to have an extra energy to you. You're going to have an extra energy to you. So I can do what I want when I want, which to me is priceless. Right? When you have that freedom, the world is your playground. Right? I was able to come here for a week. I didn't have to ask anyone, hey, can I go? She's like, all right, yeah, I'll go down there. Why not? That is priceless to me. It's worth more than money. Right?  And when they die, guess what? Can't take your money with you. You can maybe leave it to your kids and they'll probably get a cold cabinet and become bitches. But, you know what I mean? So for me, it's not just about the money. Right? Yeah, I love money. But, I love freedom even more. So for me, the reason why online business really struck a chord was because I was like, wow, the concept of being able to make money literally while I'm sleeping. Right?  Literally. Or the best part is when you're having sex. And then you're like, oh, cool. All right. But that's because I've set up the systems, right? Couldn't do that if you have another job. Even if I was a stock broker I couldn't really do that. Benefit five. It gives you money. Right? There's nothing like waking up to sales alerts every morning. Nothing. You're actually making money while you're asleep, which means your business is scalable. Right? You're not trading time for money.   And I'll tell you what, when you get older, I'm 33. I feel like I'm going on 53. And a lot of that's just the lifestyle. But I just like to be out. But the older you get, you have less energy. I'm sure a lot of your older cats in here can testify to that.   So if you're younger and you're thinking about entrepreneurship, that's the time to really go for it. You can do it at any age.   Right?  It's not just about building an online business and then making the money from that. You obviously can turn around and sell the business. So a quick story. And don't get me wrong on any of this.  Like, I am a cocky motherfucker but I back it up but I'm actually deeply humble because I've been to the bottom.  But a quick example was I was in Vegas, wound up at Rhino, the strip club and one thing leads to another whatever. I didn't pull anything. So I get back to the hotel and I left my phone with the cabbie.  Here I go again. It was one year. I lost six phones. It was just ridiculous. So anyway, I call the phone from the hotel and the cabbie's like, yeah, I'll bring it by. You've got to tip me. I'm like, I know. I know.  Everything is a tip.  I was like, I was so hungovered. I was like, what dude? I don't know. I don't know. What are you talking about? He goes, what do you do? He goes, you've got all these alerts on your phone. He's like, I've been on the last hour. I was like, bro, make money online. I went to sleep. I had to leave.  I just think that's like a priceless thing. Anybody here that makes money online, you know what I'm talking about. You make money online, right? It's a great feeling. Money allows you to help those closest to you. Right? A parent needs an operation or a treatment. It's nice to be able to say, hey mom, don't worry about that. I got you. You can help. Your child needs to attend a special school. You can send them no problem.  Done.  One of the biggest fundamental flaws I see in people's thinking who are broke is they have an attitude about money. Right? They think money's bad. A lot of that's been ingrained as children. People misquote that Bible verse all the time. Money is the root of all evil. Well, actually it's not. I've read the Bible through three times. The love of money is the root of all evil. That's what the verse says. But people, you know, we get brainwashed into thinking like money's bad, rich people are evil. Nice things. We don't want to do that.   Benefit six. Antifragility. Well, I don't even know if that's a word, but I just went with it. And this kills me.  And our increasingly politically correct culture, your job security is probably just a break room wrong comment away from disappearing. Do you enjoy walking on eggshells and censoring yourself 40 hours out of the week? Are you scared of Polly in HR who could get you fired overnight because she took a sideways look from you the wrong way because Aunt Flo was visiting? You motherfuckers know Aunt Flo is, right? Okay. Just making sure. Right? A friend of mine actually got fired recently from a startup in New York.    Like I literally, especially in New York, there's a lot of this. Like I don't even, I've decided I don't look at like the SJW types. I look through them. So like if they walk past me, like I don't even blink. I don't even acknowledge them. Like if I'm walking through a door and they're there, I'm just like this.  Right? But anyway, he got fired and the thing, the comment he said was just so like, they were talking about like masculinity and the break room or something.  You can't watch football. You can't do anything. And the girl last night asked me, did you vote for Trump? So anyway, he was in the break room and someone said something and all he said was just like, well I think masculinity is good. You know, like men should be masculine, women should be feminine. Revolutionary idea. And gets called in and then they found a convenient reason to let him go, but it was because of that. Right? You can't even say like, well I think women with vaginas or people with vaginas should use that bathroom and dudes with cocks should use that bathroom.   It literally is.    It's really nuts. But he is a Trump supporter. So I'll give him that. Yeah. Exactly. Jobs, it's funny. I remember, I don't even know if it was when I was a kid because I don't know if it was, but I remember like seeing the Wheaties boxes with him one there. He was just like running like this.  But I would totally knock up one of the sisters in orbit. Job security is a myth. Right? Having to ask for a raise is a masculating in my book. I'm stepping on toes now, I'm a civilian online business. You can give yourself a raise, A.K. release a product to have a sale or do more marketing. Right? If I go, you know what, I need to make 20,000 that next month. Extra. Come out with a product. Right? You're giving yourself a raise. You're not having to ask someone, hey man, can you give me an extra dollar an hour? Which is totally going to help. I'll make an extra $30 a month.  You know?  If your brand is based on conflict, then conflict will only grow your business. Okay, mine are not really. I mean, I flirt, I flirt with getting kind of going down that rabbit hole that a lot of guys on Twitter and then kind of our world have done because I probably would crush it, to be honest, but I just am like, eh, it stresses me out.  So I've kind of kept my business as much as possible away from conflict with mainstream. But if yours does, well, what does that mean?  All right, we got your back. Right? So if you have a business based on conflict, it's not necessarily a bad thing. It depends on what you're doing.  The world is only getting more anti-male. I mean, this is just the way it is. I know, I'm going to rant for a little bit just a couple of minutes.  Just move a bunch of girls, have some alcohol shipped in. Goldman you can visit. Rallo, we'll keep emailing you. No, but it's insane, right? You know, like men have built everything. What I'm standing on have built by man. Man, man, technology, man, everything. The camera man. Camera man! Woo! I'm going to drink every night before I speak. Yeah, right?  But the point is, do you want to put your income in the hands of the lunatics? Right? I mean, any time, remember you guys remember the coffee shop guys? Where was that? North Carolina? Remember the two guys that had like a podge? I can't remember their name. Okay, so they did, they had to close down, right? Yeah, it was Asheville because Goldman, you got chased around by feminists there, didn't you? They were literally put on an APB on Flakebook and they were like, find this man. He's talking to women. That's basically what it was. God forbid. This is totally normal.  But you walk up, hey, how are you?  Right? But do you want to put your income? Like in other words, I'm not, I mean, technically, probably do it.  But, above porn hub. But they would freak out, which I find very hypocritical because you've got what? Cosmo magazine that says 10 ways to give him great head.  Think about that. I won't go into that too much. So benefit seven, women, my other favorite topic to talk about, pussy, money. This is simple. Women are drawn to men of vision and power. You ever see Putin's girlfriends?  Probably a lot of us because they don't want to die either. So of course, yeah, I'll sleep with you. No problem. When you are the boss, you have a form of power. Now this is really true. And I didn't, I really noticed this about two years ago. I really started to see the distinction. That my hair started receding. That's probably what it was. But when you were in control of your destiny and income, you walk different, you talk different and you behave differently. It's just a fact. I can, it's kind of, I can't really see what's going on here.  It's just they carry themselves totally differently.   And that sounds harsh again. I'm not knocking on anyone working for someone. There's people that have great jobs. They love it. They love what they do. That's awesome. But I'm talking more about those jobs. You know, you don't want. Right?  So women can sense men who have the control and they can also sense the men who are controlled. Guess which one they want to have sex with? It's just a fact. Every great man in the world became the man, the boss, the leader at some point in their life.  They have negative game. In terms of we would not know their name if they did not start something, if they did not build something.  But he started something. Right? Ellen Musk, PayPal.  Right?   But kind of a cute blonde. I think he actually met her in a club or something.    Oh my God, I would be like, literally just push your face planner, write all the camera. Donald Trump.  That motherfucker's got game. He said, grab him by the pussy. That's all there's to it. The best game ever. And I'll be honest, I have been doing that and it actually works. I'm, listen, I don't mean walk up in the club and just grab by the pussy. But there's something very interesting. Well, act like this is a large African-American girl right now.  I'm not going to lie. I did it for the story.  And it's weird because if you do that when you talk about something normal, right, so you're in the club, you're making out your vibe and you're good. It's pretty much in the bag that you're going to take it home.  Right? It's, it's the dichotomy. It fucks with their mind. And they love it. Anyway, Donald Trump, Milani's smoking. Jay-Z.   I don't know what's up with that. Andrew Carnegie, right? Leader. Steel. So all these dudes, that's just a few, right? They became a boss. They became a leader. They started something. We would not hear of any of these fuckers if they worked for someone else. Can you imagine Donald Trump working at McDonald's? Oh my God. Listen.  You must build to create real change to influence others and to be a true leader. All right. Closing up. Building cash out. All right. So you can build up a successful online business and then sell it for good old cash. I did that earlier this year with a site and a brand of mine. It's cool. Right? Build it up.  There's actually people that do that. That's all they do. They turn on and sell them. Some people just buy sites, tweak them a bit and sell them for online businesses. The easiest, and I say that, the easiest way to become wealthy is to build a business and then sell it. Are you guys familiar with Millionaire Fastlane? Great book, right? If you have not read that, read that book. Millionaire Fastlane. It's phenomenal. And he follows me on Twitter. But that author, that's his whole thing, right? He built up a limo leads company online back in the day and then sold it for seven or eight figures.  Okay, this is a huge industry. You can simply buy and establish online business outright and scale it more before flipping it. You guys that have money, you're like, what do I do with this?  Then I've got people pissing on the wall and I gotta worry about the manager, getting the rents and all that. Real estate's a great investment. You know what I mean. Maybe you're like, let me diversify. Let me do something different. You can buy, establish online businesses.  This online business, they ship tampons and it makes 80,000 a month and you can buy it for X amount. And then boom, you instantly have an online business. Read The Million Dollar Fast Lane or I talked about that. I've built and sold multiple online businesses and it's extremely rewarding to create something great and make money from it, right? You write books, you make money from that. Obviously you make other money too but it's cool, right? I know you do very well for yourself but you also have the books and it's cool. You created something, you put it out in the world. People are reading that, they're learning from it. Rallo, as we know, has changed probably millions of men's lives.  And that's amazing because he created something. He disciplined himself to sit down and write and he writes on the blog, right? He created something. But, I'm trying to know with yours you'd have to be a red pill guy that bought it because someone else would probably buy your site and then shut it down. They'd be like, no, keep the truth away from these guys. But you can turn out and sell it, right? And make even more money and you can use that for investing in another venture. So you don't have to think of it like, oh yeah, start an online business and that's my life for the next 10 years. You build it out, just turn it out and sell it. So reprogram your mind. I tweeted this, actually I added this in. I tweeted it and hit a nerve because it's true. Obsession is not a bad word. Wealth is not a bad word.  Money is merely a tool, one that can be used for good or evil. It is no emotions. It's meant to be gotten. Will you get yours? A lot of money. A lot of money out there. It's unemotional.  It doesn't care. Get yours. So the cost of entrepreneurship is cheaper than you think. So it was funny earlier because Anthony was like, do you want to use your laptop? And I'm like, well it doesn't even have this plug for it. It's kind of a running joke of my friends that I have literally a $300 laptop. Now it's like, what?   And I didn't even really have money to go into Denny's and order food. So I would sit in my car and basically jacked their Wi-Fi signal because it went out into the parking lot. And that laptop was just like bottom of the barrel. And since then, I've gone through multiple laptops but I've always bought cheaper laptops and for me, I might sound retarded, but for me it's like a personal motivating tool because every time I look at my laptop it just brings me back to when it was. Right? And it pushes me. But the point is online business. What do you need? A laptop? An internet connection? A can-do attitude? Consistency and passion for freedom and to be one's own boss.      It's a joke.  Sometimes you're like what? The hosting is 300 a year. Sure that's all you guys want? It's just like the cheapest way in the world to create a scalable business that would create a form of passive income for you without breaking the bank on start up cost. Quick sidebar on passive income.  You know what passive income is?  Mayweather that's passive income. They have so much money it doesn't matter. But you know you have to maintain site here and there it can be relatively passive. No rent no employees right?  But I've had experiences I have sold some stuff online physical and like it just drove me insane I'm all about digital products. No commute to an office how many people love getting in the car and driving 45 minutes to work?


Welcome folks, we have the Dow Industries finished up $65, Nasdaq up $25, S&Ps up $9.5, and if we go over and take a look at the spy, what you're going to see folks, bottom line is it made it over the highs and it looks like it's going to stay over there by two pennies, so that means it can go to a higher price. $282.38 was the number, and bottom line is you're at $282.42, and the X100 same set was set up in the three Q's, inside the three Q's what you have is that the, actually the number on the Q's are $178.88, $178.45, so this some divergence there, excuse me folks, small caps, bottom line failure, this baby you're at $155.75, and you get the $156.45 would be the number, this just can't hold higher price, it didn't even get into the, let's see, we got the $156.45, you close the $155.75, so bottom line is that that is a failure, on price, on volume, subtle, but you have the failure. Notes and bonds continue to want a higher price, we had the 10-year note, down three ticks, $122.27, 30-year bond down two, $146.04, and if you do take a look at this 30-year as well as the 10, what you're going to see is your back down, much lighter volume on the back down, right now we've done 166,000 contracts, sideways move slightly lower, really not much moving at all, that being said we were pushing highs last week with 295,000 contracts and 321. Kingdala, bottom line, no sellers at Kingdala, at this lower price, you just don't have sellers, so we did 7,600 I believe, yeah 7,800 contracts, you're down 100 ticks, and I suspect what that's all about is that what did happen out here this afternoon folks is that Theresa May was bringing back a Brexit vote tomorrow, and of course when that happens that moves the pound around as well as the euro, well what happened approximately an hour and a half ago is that you had the House of Commons Speaker, John Burkow, deal Theresa May a major blow, the major blow being that she cannot bring it back to Parliament for a third time unless she changes it significantly, so guess what, this was supposed to be in Parliament, but at 3 o'clock hard time tomorrow afternoon, bottom line, not going to be there. Stay right there folks, come back, we've got a few numbers after the close, including Tillray, which is that pot stock that has gone to the moon, we'll see what they come out with after the close.


The Health and Citizens Security Levy is charged on imported goods at a rate of 2.5% of the customs value or the CIN value. This is one of the taxes the Customs Department collects on behalf of the Government of Central Asia. My name is Kiran Joseph, Customs Inspector 3, responsible for the Trade Division. The Customs Department has a responsibility to implement and to administer any new taxes and the Health and Citizens Security Levy is no exception. This levy is not payable on goods which are zero-rated or VAT exempt. For example, toiletries, water, pharmaceutical products. The list of items which are exempted can be found in Schedule 3 of the Health and Citizens Security Act. So items which does not fall within that list, Health and Citizens Security Tax will be levied upon those goods at a rate of 2.5% of the customs value because our responsibility and as a mandate as a Department is to collect and protect government revenue.


Can I ask the members of the public leaving in the gallery to do so quietly? As the Parliament is still in session, we are on the next item of business. That is a members' business debate on motion 16544, in the name of Alexander Stewart on community pharmacy Scotland. This debate will be concluded without any questions being put. Can I ask those members who wish to speak in the debate to press their question button? I call on Alexander Stewart to open the debate. Mr Stewart, please. I am delighted and grateful for the privilege of being able to open my members' business debate in recognition of the work of community pharmacy Scotland, or CPS. I would also like to extend a warm welcome to guests from CPS who are joining us in the public gallery, Matt Bartley, director of operations and public affairs officer, Caroline Rooks. This is a highly significant debate, as CPS is the organisation that represents community pharmacy contract owners in every aspect of their lives. CPS is the voice of those healthcare professionals and they deliver pharmaceutical care to people at their communities right across Scotland. CPS is in power to represent the owners of Scotland's 1,257 community pharmacists, and they are there to negotiate on behalf and with the Scottish Government. That negotiation would normally cover all matters in terms of service contracts, NHS ability and the services that they provide. CPS works on the development of a new pharmaceutical care service, ensuring that the framework exists to allow owners of Scotland's community pharmacists to deliver those services. Those contracts put the care of the individual right at the centre, which focus on the pharmaceutical care and improving clinical outcomes for everyone. Community pharmacy contracts and their employee pharmacists are playing an integral role and a very increasingly important role in maximising the therapeutic outcomes and improvements for medical safety and medical care. Community pharmacy is indeed at the heart of every community. Community pharmacy works at the front line at healthcare in cities, towns and villages right across Scotland. They are involved in dispensing medicines and offering patients advice and practical help with healthcare and wellbeing. It plays an important part in the drive to ensure that health professionals provide the service to meet the treatments that care requires. They are done right across the country. Recently, by way of a kind invitation and also as my result of supporting community pharmacies, I had the opportunity to visit one within my own region, and that was Bannerman's pharmacy in Dumblane. I was able to see at first-hand experience that there is truly excellent service and the variety of well-structured and private contractors that are providing in that facility and what they can do and achieve. Services such as pharmacy first, which was an initiative rolled out in 2017, enabled pharmacists to access treatment. They have been taking on more medical and more clinical roles, and that is vitally important, because the monitoring that they are already doing of asthma and diabetes and other medical conditions is well reviewed, and that is a step forward. The scheme aims to improve patient access to GP appointments and encourage those with certain minor ailments to use the pharmacy as treatment rather than making an appointment to the surgery or, in some cases, people attending an accident. Community pharmacy itself carries out consultations with patients and provides advice and treatment under locally agreed patient group directions. It stipulates which medicines can be prescribed and patients and circumstances can be supported. I am very pleased to say that Fos Valley NHS, which looks at part of my region, was piloted for this excellent service. It also operates a more advanced version of a nationwide service. However, community pharmacists also face challenging times, Deputy Presiding Officer. Unfortunately, there is a shortage of qualified technicians and pharmacists across Scotland, and a new GP contract has enabled services for pharmacists that can be employed within a GP clinic or in a GP directive. There is also the opportunity for region health boards to have that facility. That is to be welcomed, because it does once again spread the load and gives individuals the opportunity to participate. It could be argued that new service could provide a great deal of benefit to the day-to-day running of GP clinics. It also gives GP's time and ensures that they exist and gives them the opportunity for a huge number of new posts to be created. However, that has also come up with some issues, because it is not a finite number of trained individuals that we have. In my opinion and in the opinion of CPS, the issues have arisen due to the new services being implemented without impact on other healthcare professionals being taken into account. There is also the need to be much more consultation. To the end, there will now be a comprehensive workforce survey being undertaken by NHS Education Scotland, which will be published shortly. That will quantify the extent of the rather concerning development. Pharmacists are unable to administer flu vaccines for NHS, despite being highly qualified and able to do so. In the view of CPS, it means that Scotland's hard-working GP services are coming under even greater pressure to battle with the balance going forward. The pharmacists maintain that allowing them to help administer the flu jabs would help significantly in getting closer to the targets levels that have been set for vulnerable populations. We know that the elderly, pregnant women and people with specific conditions require that vaccination. Last year, the number of people suffering through doubled from the previous year. Our vaccines rates in Scotland fall well short of the World Health Organization's targets, and we have never managed to achieve a vaccine rate of more than 61 per cent of the at-risk adults under the age of 65. As I alluded to earlier, when we have 1,257 pharmacists across the Ada, they are open six days a week, so they could do so much more to support and assist us. I really think that we need to look at legislation, because south of the border, 1.7 million through jar vaccines were given out between September and January last year. In conclusion, communities, pharmacies and Scotland provide a truly excellent range of patient care within privately owned and businesses run. I commend and congratulate for all the work that they are doing. They also offer so much more, and they could offer so much more to our communities if they were given the opportunity of cost savings for the NHS. That is what we all want to see. We want to see the NHS providing the services, but we also want to do it in collaboration with other individuals in supporting. If they do not have their hands tied, they might be able to do so much more to support us going forward. I wish that CPS continues its success, and I look forward to seeing them go from strength to strength, because that is exactly what we should be seeing in our communities. I congratulate Alexander Stewart on securing this important debate, which I am delighted to speak in on the importance of Scottish community pharmacies. I welcome the opportunity to praise the work that pharmacists around Scotland do to support not only those who live and work in their local areas, but also GPs and other healthcare providers—indeed, Scotland's hard-working community pharmacists, who are independent contractors and who supply pharmacutical services to NHS Scotland—play a vital role in helping to alleviate pressures on local doctors' practices and in supporting members of the community to access advice and guidance on health problems and medications before a doctor's appointment is necessary. The Scottish Government has a vision of providing more care closer to people's homes. With 1,257 pharmacies all over Scotland, community pharmacies are the most accessible primary care provider and play a vital role in helping the Government to meet that ambition, particularly through innovative programmes such as the minor ailments service, which is an NHS service that allows people to be assessed by a pharmacist and, given advice treatment or an onward referral, is appropriate. The service, which is presently available to children, students aged under 19 and people aged 65 plus, has been very well received. NHS Dumfries and Galloway in my south of Scotland area serves a population of over 148,000, but within a large geographical area of over 2,400 square miles. Dumfries and Galloway stretches from Langham in the east to Dremor in the west and from Kirkconel in Cersfair in the north down to Sandy Hills on the Solway coast and Gretna at the border. The health board employs 4,500 staff, excluding GPs and dentists, and with such a large area being serviced by one main hospital, the pressure on local GP surgeries is high, and the need to alleviate the strain is a role that pharmacists play an integral part. Community Pharmacy Scotland, the recognised body that represents Scotland's community pharmacists, has published research highlighting the success of the minor ailment service and showing that 60 per cent of those who use the service said that it saved them from making an appointment to see the GP. CPS is also working with the Scottish Government on an extension of the minor ailment service that she aims to launch in April 2020, and that expanded service will be free to all people registered with the Scottish GP. The existing Pharmacy First programme will be merged with the minor ailment service to help to increase the breadth of conditions that pharmacists can prescribe for in line with the recommendations that are set out by CPS. Presently, the Pharmacy First programme allows pharmacists to prescribe for uncomplicated urinary tract infections and, in Patago, localised skin infections, conjunctivitis, thrush and antibiotics in a rescue pack for patients with COPD. On top of the minor ailment scheme, the present Pharmacy First programme, Community Pharmacy's play a role in helping members of the communities to battle, to abilitating addictions and substance abuse problems. The Boots Pharmacy in Dumfries in my south Scotland region, for example, offers nicotine replacement therapy and supervised methadone supply in the pharmacy, also offers emergency contraception. NHS Dumfries in Galloway stretches a long way through a large geographical area. I just wanted to pay particular tribute to one scheme that has pioneered an initiative to train pharmacy staff across the region that was recognised in the Scottish Pharmacy Awards last year. The scheme was launched and rigged into the structure three years ago with finance from the health and social care integrated fund. At the time, the local prescribing adviser, Amy Robinson, who originated the idea, said that it was well known that we have a need to recruit people to work within the primary care and pharmacy team. As a result, she joined forces with Whithorn Pharmacy, which is an independent community pharmacy, and pharmacist Fiona McElroy. Together, she worked to ensure that participants could train for 15 hours a week in a community pharmacy to meet the necessary regulations, with the remaining time spent with the team in general practice. Initially, she received funding to train one pharmacy technician, Ailee Spell, who has now qualified. That will be built upon to deliver more trainees with more qualifications. That was very much deserving of its award and shows the innovation in this particular area and the vital work that community pharmacists do. I thank my colleague Alexander Stewart for bringing this important debate on community pharmacies to the chamber today. He is rapidly getting a reputation for the MSP for members' debates within our group. However, I would like to pay tribute to all those working across community pharmacies in Scotland for the vital work that they do in assisting and advising patients on health needs. It is important to acknowledge Scotland's pharmaceutical sector and industry, which is very important to our own economy. Scottish Conservatives launched our pharmacy plan last summer to look towards enhancing the capabilities of community pharmacy in Scotland. Community pharmacists across Scotland already play a vital role in supporting local patients, but we believe that they can do more in the future and we want to empower them to achieve that. By expanding the services offered by pharmacists, pressures can be taken away and removed from general practice. In my own Lothian region and in other regions across Scotland, as we have already heard, we have seen a growing demand on our GPs and other primary care services. Many GP practices are already operating closed or restricted lists, and people are facing waiting times of some weeks for routine appointments in many cases to see their doctor. Demand on A&E services continues to grow with people not being able to access information without our services being reduced. Pharmacists are well placed, I believe, to help to reduce the ever-increasing demands that we are seeing on primary care. As has already been mentioned, there are 1,257 pharmacies across Scotland making community pharmacists the most accessible primary care provider in the country, with a higher concentration of pharmacies in deprived and higher populated areas. Pharmacists are highly trained healthcare professionals, and maximising their knowledge and expertise will, I believe, increase the capacity to deliver more effective primary care to all our communities. Marie Todd, who was here at the beginning of the debate, often highlighted before she became a minister and had the ability to speak out on the health and sport committee, just where she felt community pharmacy could go in the future. That is important, and I hope that that voice is heard in Government as well. Scottish Conservatives want to see community pharmacies become health hubs, which will provide a wide range of services to people in our community. As such, we believe that community pharmacists should have access to appropriate patient records, and this is something that I know that the Scottish Government is working on and the health and sport committee has been updated on. In addition, we want to see all community pharmacists having the opportunity to become trained prescribers to allow more common ailments to be treated in an actual pharmacy setting. Our community pharmacies have the potential to assist more patients in more ways, such as taking a lead in travel health services, such as at the Barnton pharmacy here in Edinburgh, in my own region, which has an in-built travel clinic, which is a one-stop shop now for travel-related healthcare needs. Pharmacies could also play a much greater role, as has been mentioned by my colleague Alexander Stewart, in flu prevention and flu vaccination, providing more community-based opportunities for pharmacists to administer flu vaccinations, which would also take pressures off GPs and significantly improve rates of people in the community being vaccinated. Taking someone's blood pressure is a service that some pharmacies already provide, but expanding the service and improving the knowledge and availability of those services could make a real difference to heart health here in Scotland. Our pharmacists and our pharmacies have a huge expertise and untapped expertise. The knowledge that they bring is critically important to our wider Scottish NHS. By giving them the ability to assist more patients in more ways, we can both improve patient care and help to alleviate the ever-growing pressures on our overstretched general practice services across Scotland. I believe that it is time to realise the untapped and unutilised potential of community pharmacies in Scotland. I hope that, on a cross-party basis, that is what the Scottish Government will take forward. Thank you. Thank you very much. I now call on David Stewart, to be a follower of Alison Johnston. Thank you, Presiding Officer. I also congratulate Alison Stewart for securing this important debate this afternoon. I felt that his speech was comprehensive and well researched. As we have heard, community pharmacies are a vital cog to the NHS in Scotland, increasingly acting as the first point of access to the NHS for many patients, with ailments being in small, long-term, short-term, one-off and chronic. I particularly flag up two issues that are not as well known as they should be. The one-two-three before you see a GP service, and, as we have heard from Joan McAlpine, the minor ailment scheme. I think that there are excellent resources. Pharmacists are best known for dispensing medicines and offering patient advice. However, they are now taking on more clinical roles such as management and monitoring of long-term conditions, such as asthma and diabetes, as well as conducting medicines reviews. They also help people to give up smoking, provide drug misuse services and advise on sexual health matters. I would like to take a moment, as others have done, to add my thanks and gratitude to the community pharmacies for all their tireless hard work. I have had recent visits as well. I went to see Lohardo Pharmacy in Inverness just a couple of Fridays ago, and a couple of months ago, I went to KG McDonald's excellent Cromwell Street pharmacy in Stornoway. It was a beautiful day, Presiding Officer. From the excellent briefings that I received from Community Pharmacies Scotland, I learned that community pharmacies are the most accessible primary care providers. We have heard already from the Conservative front bench that there are 1,257 pharmacies all over Scotland, and with a higher concentration of pharmacies in disadvantaged and highly populated areas. As with all areas of NHS, staffings in this shoot at the moment and recruitment and retention of pharmacists is no different. Another pressure that pharmacists are currently facing is the lack of sharing of patient records. Not only do they not have access to patient records from GPs, but any records held by pharmacists are not shared with other pharmacists or GPs. Where is the joined-up thinking? Maybe the minister in his wind-up could concentrate on this. Working in such a siloed manner could put patients at risk or prevent pharmacists from being able to make informed decisions. In one of my own health boards, NHS Highland, they have been developing innovative pharmacy services to develop high-quality pharmaceutical care in more rural settings. From reviewing patient medicines and care homes by TeleHealthLink to providing medication reviews in dependency practices, the pharmacists play a vital role with the NHS Highland team. Making the availability of medical services more accessible to leviate pressure from hard-pressed GPs and the A&E offering advice and medication are things that our community pharmacists can help, only if we give them the support that they need. If I could finish, Presiding Officer, unusually within time, could I quote for the second day in a row the founder of the NHS, Nibevan, who said that no society can legitimately call itself civilised if a sick person is denied medical aid because of lack of means? I don't know if you're looking for brownie points for that, Mr Stewart. We'll think about it. I call Alison Johnstone to be followed by Sandra White. Ms White will be the last speaker in the open debate. Ms Johnstone, please. Thank you, Presiding Officer. I welcome this debate on community pharmacy and thank Alexander Stewart for bringing it to Parliament. Pharmacists play a vital role in delivering healthcare to Scotland's people, and I'd like to express my appreciation for the work that they do. I'd also like to thank the organisations that provided a briefing for today, and all those in the Carrick Now pharmacy, whom I spent an informative afternoon with, a busy staff team who helped me to learn more about the important work that they do. It's no surprise, as the Royal Pharmaceutical Society notes in its briefing, that community pharmacy is increasingly becoming the first access point in the NHS for many patients. Community pharmacists are taking on more clinical roles in offering services such as smoking cessation, drug misuse services, sexual health advice and the minor ailment service, which Community Pharmacy Scotland says saved 60 per cent of those treated from seeing their GP. As members are aware, I recently led a debate on GP recruitment and retention, during which I and my colleague Mark Ruskell spoke about the importance of developing the multidisciplinary team that has the potential to lessen GP's unsustainable workloads. I welcome the expansion of the community pharmacist role, but we must ensure that a significant workforce is in place. Community Pharmacy Scotland says that the new GP contract has resulted in hundreds of pharmacists being recruited to work in GP surgeries, but that this has created recruitment and retention challenges in their profession, as there hasn't been a corresponding increase in the pharmacy workforce. The Royal Pharmaceutical Society is asking for direct investment in education and training to ensure that there are enough qualified pharmacists and effective workforce planning to ensure the long-term sustainability of the profession. The Scottish Government must heed those calls. It's essential that we don't overburden other health professionals in an effort to help assist Scotland's struggling general practice. Community Pharmacy Scotland has called for improved communication between healthcare providers. Pharmacists can't currently access patient care records, which hinders their ability to prescribe medication and places extra pressure on GP's who are often asked to verify a patient's history. Information sharing across the health service must be urgently improved if the multidisciplinary team is to operate effectively. There is room for more collaborative work in between professions, for example in the promotion of pharmacists as clinical experts in medicine and prescribing. In December 2017, the RCGP ran its three before GP campaign to which David Stewart referred, and it referred to the three steps that patients should consider before booking an appointment with their GP, one of which was seeking advice from a pharmacist. I urge the Scottish Government to consider running or supporting similar campaigns in future. It may be the case that patients simply wouldn't think to seek medical advice from their pharmacists, so that culture change is required. It's something that we can help to facilitate. Pharmacists are also crucial to the integration of health and social care. In a recent report, the Royal Pharmaceutical Society highlighted the need for more pharmaceutical care in care homes. It recommended that care homes have dedicated time from pharmacists and their teams embedded in their service. Scotland's people are living longer, and as a consequence, we have an increasing number of frail elderly patients with complex conditions in care homes. Community pharmacists are well placed to support care homes administering medical care to their residents. It is essential that there is more collaboration between pharmaceutical and care services in future. The role of the community pharmacist is expanding, and although that will be of prodigious benefit to our health service and patient care, it is vital that we ensure that a sufficient workforce and appropriate funding is in place to facilitate that development. I congratulate Alexander Stewart for securing the debate. Community pharmacy is something that I have supported throughout my term as an MSP. I have got the 20-year badge on, so that is over 20 years. I have seen some fantastic changes, and I want to thank all of them who work in the pharmacies, not just my constituents, but throughout Scotland, who have visited numerous pharmacies there. I think that the work that they do is absolutely fantastic. I agree with everything that everyone has said—all of the speakers, minor ailments, etc. I really want to reiterate what has come up from Dave Stewart, Alison Johnstone in particular, about the access to patient records. I know that it is really difficult to do that, particularly when you get GDPR, which is another aspect of it. However, it would be helpful in some form of joined-up thinking in that, particularly if it is just an emergency care summary in that aspect. However, I want to go on to another part of community pharmacy, which is not necessarily the medical part of it, but when you go into community pharmacy, it is a real community hub. People come from all age groups, and community pharmacies create the bubble packs, which then go to home delivery. The last community pharmacy that I visited in Argyll Street just a couple of weeks ago, in my constituency, was talking about having to put a cap on the bubble packs because of the costs involved. That is something else that we need to look at, plus the fact that, if we are doing the bubble packs, which is a great benefit for people who are elderly or some other form of infirmity, it means that we have to employ someone else as well. It creates employment, but there is a cap going on there as well. However, while speaking to the people in the community pharmacy, as I said, they are very involved in the local community. They get to a situation where, if people do not turn up to pick up their prescription or if they go to deliver the prescription and they cannot get into the house, they know that there is something wrong. It is not just the medical side of it as well. It is looking after the elder of the community, people who are infirm too, and they have such lots of community knowledge about the people who come in and out of their community pharmacy. I think that they do an absolutely fantastic job. In the last couple of minutes that I have left, I wanted to mention the fact that I think that Alison Johnstone mentioned about the care homes. It was only two weeks ago that I hosted an event about pharmacies into care homes. I also raised it as I am on the health committee. I also raised it in the health committee. Thankfully, we are doing inquiry into care homes, and we are looking at this particular document that has been produced by the Royal Pharmaceutical Society. It is now being lodged with the health committee, and we will be looking at it also. It is not just, as I said, all about medicine. It is about caring for a community and being able to access people's records, hopefully, in the community, from doctors, but it is much, much more than that. Thank you very much for all the interesting contributions. I call on Jo FitzPatrick to close with the Government Minister, please. I will start by adding my congratulations to Alexander Stewart for securing this debate and for the contributions across the chamber. I welcome the motion not just because community pharmacy Scotland is an important stakeholder in our healthcare system, but the pivotal contribution that its members make to the multidisciplinary team at the heart of primary care, which a number of members have mentioned. With more than 1,250 members, community pharmacy Scotland represents a diverse range of community pharmacies across Scotland, from small independent-owned pharmacies to large retail chains. I saw first-hand the vital role a community pharmacy plays on a visit to Avie More during the peak winter period earlier this year. The pharmacist, Gary Buchanan, and his team provided a range of NHS pharmaceutical care and advice services, not only to the resident population, but of course, in an all-year-round tourist destination, the pharmacy team provides pharmacare and advice to UK and international visitors to the area, too. I am very grateful for the minister's visit to my region, and I hope that he enjoyed the visit to the pharmacist there. Did the pharmacist raise the real problem of data and the issue that many members have raised? Why can't we have patient data going to pharmacists? As I am sure that the member would not be surprised, of course, he did raise that as an issue in terms of a barrier and being able to do more that he would like to do, but it was impressive speaking to the team there about the range of things that they already do, and that was absolutely certainly an issue that they raised. I will cover it later, but I will cover it just now, given that the member has. A number of members raised the point of access to records. As Miles Briggs mentioned, work is progressing on access to the appropriate information from patient records that is needed to support community pharmacists in caring for their patient population. Government is working with the Scottish General Practitioners Committee on the BMA to put in place a framework that would allow safe access and sharing of electronic health information. That is an important point, and it is one that people are hearing across Scotland, given that it was also raised by Alison Johnstone, Sandra White, Miles Briggs and Mr Stewart. I think that that is an important point. Our network of community pharmacies across Scotland plays a vital role in providing advice to the local communities about medicine and self-limiting illnesses through the acute medication service community pharmacists dispens more than 100 million prescriptions items annually, with 98 per cent of prescription messages electronically transferred between GPs, practices and community pharmacists. That is all done alongside delivering key person centre services such as supporting more than 750,000 people with stable long-term conditions through chronic medical services as part of the public health services for smoking cessation, which John McAlpine raised, and emergency contraception, providing advice and interventions. Crucially, for many people, community pharmacy is the first port of call for advice and treatment for common minor conditions through the minor ailments and pharmacy first services, highlighted by John McAlpine, Alexander Stewart, David Stewart and Alison Johnstone. All those services help to produce the burden on our busy general practice and open up access to primary care, a point that a number of members have raised. The chief pharmaceuticals officer strategy, achieving excellence in pharmaceutical care, underlines the Government's recognition of the important role that community pharmacy already plays in the provision of NHS pharmaceutical care, providing highly accessible services for people in and out of ours. We want more people to use their community pharmacy not only for treatment of self-limiting illnesses and medicine-related matters, but also for on-going self-management support for people with long-term conditions. Achieving excellence also makes a commitment to support engagement between GP practices and community pharmacies, and that data-sharing is probably important as part of that. There is an important role for GP practice-based pharmacists to work closely with community pharmacists to ensure seamless care and reduce potential medication-related problems and errors. I thank the minister for taking this intervention. Alison Johnstone touched on this point in her speech about workforce planning, and the fact that the GP contract will see pharmacists going into a GP setting. What future proofing are we having to make sure that this is not Robin Peter to pay Paul, and that we have a proper pharmacy strategy in the workforce plan? The Scottish Government provides specific funding of £416,000 to support community pharmacists to understand some of that work. However, in recognition of the need for us to have robust baseline data on the number of pharmacists and pharmacy technicians working across the network, last year, in partnership with CPS and NHS Education Scotland, the first national community pharmacy workforce study to gain a better understanding of the numbers and skills mix across. I hope that that will ensure that we have the right set of skills going forward. I am trying to pick up on a number of the points that were raised. The cabinet secretary and I are keen to see the positive partnership that we have with CPS continue and will continue to work closely in collaboration towards delivering our programme for government commitments. The programme for government includes two specific commitments relating to community pharmacy, a redesign of the minor ailment and common condition service raised by others earlier, and a refresh of the chronic medication services. Work has already started on the chronic medication services and will strengthen and refresh the service and relaunch that this year as the medicines care and review service, improving how pharmacies provide personalised care for people with long-term conditions on long-term medication. Preparatory work is already under way to introduce a redesigned minor ailment and common condition service available from April 2020 to all patients registered with a GP in Scotland. That will bring together the existing minor ailments and pharmacy first services that members have raised, gradually extending the range of conditions that can be treated by community pharmacists, including some common conditions that would normally require GP prescription further reducing the burden on our GP practices. Alexander Stewart mentioned vaccination. I want to say a little bit about our vaccination transformation programme so that there is no doubt that community pharmacy will contribute to the delivery of the vaccination programme. The programme supports NHS boards and health and social care partnerships to design solutions for delivering vaccinations in a way that best suits their needs. NHS boards are to be encouraged to consider the potential of different parts of their multidisciplinary team to ensure that patients receive the right care at the right place at the right time. That is why vaccination solutions must not only focus on community pharmacies. Ensuring that our pharmacy teams are delivering high-quality, core pharmaceutical care services is the focus of our priorities and we continue to discuss those with community pharmacy Scotland. Alison Johnstone and Sandra White both mentioned care homes. Alison Johnstone particularly mentioned the recent contribution from the Royal Pharmaceutical Society on support that community pharmacists provide to patients in care homes. Our achieving excellence in pharmaceutical care strategy contains the commitment to improve the pharmaceutical care of residents in care homes, as well as people who are cared for in their own homes. Work has to continue to work with the integrated joint boards to identify how that approach will go forward, but it is an important point. I recognise and welcome the contribution of community pharmacies Scotland and its members to pharmacy services in Scotland and the wider healthcare system. I am pleased to support the motion today.


Hi and welcome to the session my name is Priyanka and I am going to help you with the following question. It says find the equation of the normal at the points a m square a m cube for the curve a y square equal to x cube. Let us rewrite the equation of the curve once again. Now I am differentiating with respect to x the above given equation we get 2 a y d y by d x equal to 3 x square. This implies we have the value of d y by d x equal to 3 x square upon 2 a y right.  Now we can find slope of normal we know that the formula for finding slope of the normal is minus 1 upon d y by d x right that is minus 1 upon 3 m by 2 which gives us the answer as minus 2 upon 3 m this is the slope for the normal. Now we can easily find out equation of the normal equation of normal is y minus y 1 now here in the question we are given y 1 as a m cube equal to slope of the normal x minus x 1 solving it very carefully we have 3 m y minus we are multiplying 3 m by this 3 a m raised to the power 4 equal to minus 2 x plus 2 a m square. Now since it cannot be further simplified let us take all the terms to the left hand side we have 2 x plus 3 m y is to minus now from these 2 when it is being taken here we can take minus a m square common we will be left with 2 plus 3 n raised to the power square equal to 0 right this is the answer for the question which is given to us let me rewrite it for you all it is 2 x plus 3 m y minus a m square bracket 2 plus 3 m square equal to 0 this is the slope sorry the equation of the normal at the points a m square a m cube for the curve a y square equal to x cube this completes the session hope you understood the simplification well take care while proceeding the solution and have a very nice day ahead.