meeting because we are holding this meeting using a virtual platform and we will take a real call. Good morning, Commissioner O'Brien. Good morning. I'm here. Good morning. Good morning, Commissioner Hill. Good morning. I'm here. Good morning, Commissioner Skinner. Good morning. I'm here. Great. And Commissioner Maynard. Good morning. Good morning, Madam Chair. I am here. All right. We'll get started then. Today is December 8. It is public meeting number 408. And again, I ask for your indulgence. My fellow commissioners and team members, but I will read into the record, not just for the record, but for our applicant today and those stakeholders who have not heard these comments. I'd like to set the stage and give a little bit of guidance about our plan for the day. Before we turn to General Counsel Grossman, I'd like to make these introductory remarks. We begin our evaluation of these applications. We as commissioners are reminded of our principal responsibility to ensure the public confidence in the integrity of the gaming industry here in Massachusetts. And the strict oversight of the gaming establishments and now sports wagering operators through rigorous regulation. We are reminded that the MGC's licensees will be held to the highest standards of compliance, including an obligation to maintain their integrity. As we have said in the past, the award of a gaming license in the Commonwealth is a peerless privilege. And our laws require gaming licensees to be held to those highest standards on a continuing basis. The MGC mission permits us to creating a fair, transparent and participatory process that engenders the competence of the public and its participants. By law, that process is to maximize the benefit to the Commonwealth, but critically it must minimize potential or realized negative or unintended consequences. Again, as I said from the beginning of this busy week, thank you to my fellow commissioners for your commitment to that mission and for your thoughtfulness and diligence today and over the next several weeks as we evaluate these applications. As I've said, I feel very fortunate to serve with each of you, particularly as we work tirelessly to implement this new law with the public's interest in the forefront. And as I said and continue to strongly believe our last several months and the months ahead have been very demanding and will continue to be demanding on our MGC team, a team of excellence. We are very grateful for contribution, each of you make individually and as collaborating colleagues. We thank you for your dedication as public servants and your commitment to the MGC mission. So with those statements, I'd like to give a brief overview of today's agenda. First, you will hear from our general counsel Todd Grossman, who will review the statutory and regulatory framework that will guide us as we evaluate the applications. And then when Mass LLC will present its application, of course it's doing business is on Corpuson Harbor that will present its application for category one license using 205 CMR to 18.063 as guidance. In this presentation, we're likely to take a short break, then we will hear from GLI, the IEB and RSN relative to the technology suitability and finance components of this application. And that will lead us to a section by section review and analysis of the application during which the applicant will answer your questions. And our legal team in addition to GLI, IEB and RSM will also be available to answer questions. To ensure that we have ample time to reflect, finalize any personal notes, memorializing our impressions and follow up with any unanswered question will break occasionally in between the section by section analysis. Then after any further questions for purposes of review of the category one applications, I'll seek from the group. So we've done the last two days a census to whether we have a consensus regarding the quality of the applicant's response to that section. The applicant and its application not meet expectations relevant to the standard of review that we're obligated to follow as outlined by General Counsel Grossman. Or did the application or the applicant meet expectations, or did the applicant exceed expectations? Again, that review helps us guide our ultimate disposition. At any time during this public meeting, the commission may determine that an executive session is required for us to fully review and evaluate certain information in the application as set forth in the agenda. And should we vote to go into executive session at that time, we'll determine whether or not we will reconvene today in the public forum. And we will turn to our General Counsel for guidance in that process. And after our review of the application, we'll consider whether we wish to proceed with our determination process, again, outlined in the agenda, fully or in part, or defer that decision entirely to another day. With that, let's turn now to item number two on the agenda. Good morning, General Counsel Grossman. Thank you so much, Chair, commissioners and all who are joining us here today. Of course, we are here so that the commission may evaluate the application received for a category one sports wagering operator license from Winmass LLC, which is the licensee that operates on in Harvard. A prior to commencing the review, however, and may be useful to set the stage by walking through the legal provisions and principles that will inform the commission's decision making. So with that, I'll highlight a few provisions of the Massachusetts Sports Waging Act, which has been enacted as chapter 23 and of the general laws, and then we'll take a look at a number of sections of the commission's recently adopted regulations. Of course, as always, questions and comments are invited along the way. With that, allow me to begin with chapter 23 and in the first place, I think to take a look at a section six B one, which says quote, the commission shall issue a category one license to any holder of a gaming license as defined in section of chapter 23 K that meets the requirements of this chapter and the rules and regulations of the commission provided, however, that any holder of a category one license shall not be issued a category two license. In the present matter, Winmass LLC is a holder of a gaming license under chapter 23 K. Accordingly, if it otherwise meets the requirements of chapter 23 and 205 CMR that I'll discuss momentarily, then it shall be issued a category one Sports Waging Operator License. Before we look at the regulations that will govern that licensing process for this category one applicant though, we should discuss what a category one Sports Waging Operator License is. And that term is defined in chapter 23 and section three to mean quote, a license issued by the commission that permits the operation of Sports Waging in person at a gaming establishment, as defined in section two of chapter 23 K, and through not more than two limited mobile applications or other digital platforms approved by the commission provided that the mobile applications or other digital platforms shall be a qualified for an issued a category three license and quote. So, if this applicant were to be awarded a category one license, it would be authorized to operate an in person retail Sports Waging operation at Encore Boston Harbor and through to mobile operations. This category one license is the tool that enables the licensee to offer operate through those two mobile platforms. But remember, the entities that will actually run those mobile or digital platforms would also have to first obtain a category three license. And I just like to pause there to talk about the category three license for a moment and note that there are a few opportunities to review those particular operators. It will be done first by way of their tethered category three applications that they have all submitted and will be reviewed next week. I do believe so they will be given a close look. And secondly, to the extent that a category three operator or applicant for an operators license is also involved in the retail operation at a category one operation. They would also be required to go through a vendor review. So there are a couple of opportunities under which the commission can take a look at the same operator. It's important to remember that these retail operations that are being aided by these category three entities are contractual relationships which means that they are subject to change at some point. And it's that reason why we haven't reviewed those category three applications together with the category one applications they are in fact separate entities. Of course, the category one operators also have access to other operations. So there are two category three operators that each category one entity will be engaged with. And so that's why it was important that they be reviewed separately, even though there is clearly overlap between the one of the category three entities and the category one entity. Just to kind of put in context what we are doing here. So that's the category three piece and of course we can come back to that and drill down a little further as to that piece of the review. But before we do that let's let's have a look at the commission's rules and regulations that have to be met by the category one applicant in order to be issued a license. The place to begin is with 205 CMR 218, which as you know is the section that sets out the application requirements standards and procedures. The process itself has of course already begun an administrative sufficiency review is performed upon the submission of the suitability portions of the application, and then the commission can be convened a public meeting. Two days ago, in order to receive public feedback on the category one applications. We'll walk through the factors and standards the commission has set out for the award of the license, but prior to doing so there are a few other provisions and principles that are important to bear in mind as we go through this process. First is that the regulations provide the commission shall analyze the factors and considerations set out in the regs, but need not do so in any particular order, or give any individual factor any particular way. And in fact can assign a factor no weight at all if deemed appropriate in the circumstances. Next you'll recall that the regulations provide that the commission may require or permit the applicant to provide additional information or documents as the commission means appropriate in its review of the application. If you're evaluating the information provided in this application relative to a particular factor, and you determine that further information is required or would be helpful, you may direct the applicant to provide it. Similarly, if during the course of the commission's evaluation the applicant observed that there is additional information that was not provided that may be abused to the commission may request an opportunity to provide that information. So whether it's noteworthy that this present review is being conducted as part of a regular public meeting under the open meeting law, and not an adjudicatory proceeding setting. That means a number of things, including that all deliberations must take place in public, and that if necessary the executive session provisions of chapter 38 may be utilized. As it pertains to this matter section 21 a seven of chapter 30 a allows the commission to move into executive session to comply with or act under the authority of any general law. In the present situation there is a general law that gives the commission authority to move into executive session. Specifically section six I of chapter 23 and provides that quote applications for operator licenses shall be public records under section 10 of chapter 66 provided however that trade secrets, competitively sensitive or other proprietary information provided in the course of the application for operator license under this chapter, the disclosure of which would place the applicant added competitive disadvantage, maybe withheld from disclosure under the public records. And quote. In some, if there is any specific information that the commission would like to discuss, but the applicant identifies as falling within that provision that I just read. The commission agrees that it's covered, it may move into executive session to discuss that specific information. And while the statutory provision of chapter 23 and relates to the public records law and not the open meeting law to require that that subject information be discussed publicly would nullify the whole purpose of the provision, which it's designed which is to provide such information from public disclosure. Accordingly application of the executive session provision I referenced is appropriate in this instance. And finally before moving into the factors themselves it's also important to recall that any finding the commission makes must be supported by substantial evidence. This term is defined as such evidence as a reasonable mind might accept as adequate to support a conclusion. Making a determination as to whether there's support in the application to find that a specific factors and satisfied, or has not been satisfied. The commission will have to ensure that there's substantial evidence in the record to support that conclusion. The exception to this rule, and an area in which a heightened standard is applied relates to the review of an applicant suitability by the terms of section 215 of the commission's regulations. Any durable finding of suitability, meaning a final decision on suitability in the sports wagering context must be supported by clear and convincing evidence, not just substantial evidence which is a slightly lower standard. The first prudence tells us that clear and convincing proof exists when the evidence induces in the mind of the fact finder here the commission. A reasonable belief that the facts asserted are highly probably true, but the probability that they are true or exist is substantially greater than the probability that they're false or do not exist. It must be clear and convincing. It must be sufficient to convey a high degree of probability that the proposition to be proved is true, and it must be strong and positive and full clear and decisive. So those are the two standards of review if you will that will be in play during this evaluation before you here today. We need to move into the factors included in section 218, and they're specifically set out in 218.06 subsection five. Each factor falls under the umbrella standard that the commission included in the regulation which directs that in determining whether to award a sports wagering operator license. The commission will evaluate the application to determine whether a license of work would benefit the commonwealth. The main standard that will have to be met in order to award a license. In reaching that conclusion though the commission provided that it will consider the following factors, and you'll recall that the application itself was designed so as to elicit information in these categories. And they are. Number one that the the applicants experience and expertise related to sports wager. The economic impact and other benefits to the commission if the applicant is awarded a license. Number three the applicants proposed measures related to responsible gaming. Number four a description of the applicants willingness to foster racial ethnic and gender diversity equity and inclusion. Number five the technology that the applicant intends to use in its operation. Number six is the suitability of the applicant and its qualifiers and I will come back to this one momentarily and factor number seven is any other appropriate factor in the commission's discretion. So those are all the factors that will be reviewed by the commission here momentarily, but I would like to circle back to that suitability factor for just a moment. And I recall that the commission adopted section 15 of the regulations to govern suitability in the context of sports wagering operator evaluations, and it included provisions, allowing for a durable finding of suitability, meaning the so called final determination, and it also included a provision related to preliminary fighting so there are those two avenues of review that the commission has established. So before you related to women at LLC, you may choose to award a durable finding of suitability. If you conclude that the applicant and each of its qualifiers has already demonstrated their suitability by clear and convincing proof by way of meet the means conducted under chapter 23 K, and that they have maintained such suitability on an ongoing basis up to the present time. In this event, no preliminary finding need be entered and this applicant could move right into durable finding territory. In support of that principle I direct you to section 6d of chapter 23 and which says that in investigating the suitability of an applicant, the commission may use information obtained from the applicant pursuant to chapter K, chapter 128 a chapter 128c or information from other jurisdictions where the applicant is authorized. So those are the factors that the commission must consider in order to make a licensing decision. As you work your way through the evaluation though, it may become clear that a condition of licensure will be appropriate any particular area. For example, you may find that the information relative to a particular factor is lacking. In that event, it does not mean that the applicant cannot be awarded a license, and may simply mean that the area may require to be supplemented with an appropriate condition. License conditions are described in section 220 of the regulations. I recall that there are a number of automatic conditions, like an obligation to obtain an operation certificate prior to commencing operations, and that the operator comply with chapter 23 and and all commission regulations. But there's also a provision that allows the commission to impose any other conditions that it determines appropriate to secure the objectives of chapter 23 and and 205 CMR. As a practical matter, I might suggest that the commission begins discussing any additional conditions as part of the review of each individual factor. Then once the commission has made its way through the enumerated factors, but before any final decision is made as to whether to award a license, the commission should shore up what it believes those final conditions will look like. In the event the commission is inclined to award the license. Once that's done, the commission will decide whether it will award the category one license. It will determine that the applicant or it can determine that the applicant is eligible to request a temporary license. While the complete suitability assessment is being performed, or the commission can deny the application for failure to meet a requirement of the regulations, or for having violated section 60 or section nine of chapter 23 and. The commission will issue a written decision commemorating its decision at the public meeting. And we'll keep in mind that the award of the license itself does not mean that the licensee has the green light to commence operations. It simply means that they are eligible to work towards the award of an operation, which is a prerequisite to conducting sportsway during operations. That process is described in section 251 of the commission's regulations and requires an approval of such things as the internal controls the operator will use, including its house rules and compliance with any of the conditions that the commission may impose. So that is an overview of all the governing rules, regulations and principles in play here today. I'd like to just pause and address any questions and turn matters back over to you, Madam Chair. Thank you. Any questions or clarifiers that you're seeking from General Counsel Grossman with respect to the framework. Okay. Then we are going to turn now to the next item on our agenda and that is the presentation of application for category one sports weighting operator license submitted by when the main LLC doing business as an encore Boston Harbor. Good morning, Tony Chrome, actually, and vice president. I think I want to make sure that I have all your roles straight but good morning Jackie how are you. Good morning, Madam Chair and commissioners thank you for that introduction. Would you like us to begin. I'm not sure. Do you have a presentation to a PowerPoint. We do. And my colleague Joe, who I'll introduce in a second I believe is is going to try and share. Okay, excellent. Thank you. I'm sure now can everyone see the screen. Not yet. Nope. That's okay. Let's try one more time. Here we go. There. And it's not quite the full screen yet Joe if you want to keep on. I'm seeing the display settings and then switch to presentation. Right there. Swap. Yep. We go. There we go. Okay. Good morning chair and commissioners. Thank you for the opportunity to present on behalf of uncle Boston Harbor here today. We are incredibly excited for this next iteration of gaming in the Commonwealth. Before I begin, I would like to thank all of you and the commission staff for working tirelessly to get sports betting up and running. We understand that this is not simply a matter of flipping a switch and taking bets. We've spent considerable time and energy trying to optimize the customer experience, making sure that we preserve the experience for our current guests while making room for and welcoming our new guests. And of course, making the experience one that our customers have come to expect from us. And to go further, I wanted to introduce my colleague Joe, it's our banner. Joe is our directive sponsorships and so much more. He has spent a lifetime studying sports particularly New England sports and brings a wealth of knowledge to our organization on this matter. And as you are aware, we filed our application on November 21 and a redacted version of it a week later on November 28. The purpose of this presentation is to supplement that original application so we won't be covering everything that we had in that application. The projects that we made were based on Massachusetts public records law and its regulations, specifically the protections afforded by section C, the unwarranted invasion of personal privacy section G, the protection of trade secrets and section and the security and safety of persons or buildings. If you would like to discuss any of the information that we did redact, we would respectfully request to do so in an executive session. As a publicly traded company, we are always mindful of releases of certain information to our investors. So first, who we are. Well, I'm sure you are very familiar with us. I'm going to take a few minutes to brag. Since opening, we have generated over 460 million in tax revenue for the Commonwealth. We have provided over 35 million to mitigate our impacts in our hosts and surrounding communities, and another 11 million to over to over 300 greater Boston charities. We have received numerous awards here in Boston, including the coveted Forbes five star award for our hotel and spa. And we have forged powerful partnerships in our community. And most notably in this context, we are proud. We are proud partners of the Patriots Bruins Celtics and Red Sox Joe did I get them all. Yep, Patriots Bruins Celtics and Revolution. Got it. Thank you. Little bit about our parent company. I know you're also very familiar with our parent company. When results are parent company is a publicly traded hospitality company with properties also in Las Vegas and Macau. When results has received many awards including fortune magazines 2021 world's most admire admired companies. The 2021 civic 50 by points of light recognizing when results as one of the most 50 most community minded companies in the United States. Forbes 2021 best employer for diversity recognizing when results for its diverse board and executive ranks, as well as its proactive employee diversity and inclusion initiatives. We also received the global gaming awards 2021 land based operator of the year, one of the most prestigious and trusted awards within the gaming industry, recognizing the innovation leadership and performance strength strength over the previous 12 months. What we do proud ourselves and our beautiful facilities we recognize that our employees are our most valuable asset and we do not take it for granted. Our proprietary and extensive training programs are among the reasons why we are a leader in luxury hospitality. We have added a comprehensive leadership development training program to support supervisors managers and directors covering topics such as effective communication conflict resolution emotional intelligence and time management. We have also significantly significantly expanded the scope of our diversity programs led by our new VP of diversity and inclusion. We are so proud of our employees they've contributed more than 620,000 to the one employee foundation in 2021 and donated more than 14,500 hours of volunteerism in 2021, which we fully intend to crush in 2022. We also have an extensive history of operating regulated sports betting, including online sports betting in Nevada. And when results has operated one of the Las Vegas strips most successful retail sports books since it opened in 2005. It went through a major renovation in 2017, and the win Las Vegas sports book is widely considered best in class, generating over 200 million in annual wages. Win Las Vegas is a leading event way during destination, generating 13% of total sports betting handle on the Las Vegas strip, despite only having 3% of room count and 7% of gaming positions. When Pasco was overturned in 2018 when resort set out to develop a premium premium differentiated mobile sports betting product and service offering by pairing state of the art mobile technology with world class customer service. Win Bet is the US facing operating subsidiary of when interactive limited, the majority owned and control digital gaming division of when results. When Win Bet stall is to delight the mobile sports betting customer in every facet of their experience. Win Bet's ambition is to build when bet into a major player in the online sports betting business, leveraging the strength of when results reputation and premium brand positioning alongside an innovative, innovative best in class mobile sports betting product. Win Bet is now making significant investment towards its growth goals with a significant product feature rollout in 2022 and 23. Win Bet brings a wealth of experience and expertise and regulated online sports betting. It has well established sports betting operations in Arizona, Nevada, Colorado, Indiana, Michigan, New Jersey, Tennessee, Virginia and Louisiana. It also anticipates near term launches in Pennsylvania, West Virginia, Ohio, Maryland, Illinois and Iowa. The experience and track record of when bets online and mobile sports betting leadership team is built around the extensive background of its leading executives. Collectively, they have decades of combined digital gaming experience, building and running some of the industry's leading companies. In terms of roles and responsibilities. Our retail sports facility will be operated by us, Uncle Boston Harbor. We will be responsible for recruiting, hiring, training and managing all employees working in the sportsbook and ancillary areas. We will also be responsible for accounting and compliance and marketing. Just a word on marketing. There's been a lot of talk about the inundation of marketing as it relates to sports betting. With respect to Win Bet's marketing. We have refined they have refined I should say their marketing approach spending far below market average. We intend to remain disciplined in response to consumer feedback and in accordance with the guidelines established by the commission. So what will win bet do win bet will provide us with advisory services. We would be remiss to ignore the substantial industry experience as well as the experience that we get from the sportsbook in Las Vegas. And we will consult with them and our colleagues in Las Vegas while we build our own expertise. We will use the win bet brand for our sportsbook and bar. In addition, we will rely on win bet for trading services. As I mentioned earlier, we remain focused on the customer experience and Joe will discuss our proposed rollout to meet and exceed the expectations of our guests while providing the ultimate gaming experience. Thank you Jackie and good morning everyone and thank you for the opportunity for allowing us the platform to discuss how we are planning for the sports betting experience and on for Boston Harbor. Depending both application and necessary approvals, we believe our resort will be the premier sports betting retail destination in New England. At encore Boston Harbor, we have already invested significant time and resources to ensure the best guest experience possible, keeping in mind there will be various degrees of needs when it comes to sports better. Meanwhile, we are planning to offer 10 live betting windows and 120 win bet sports kiosk throughout eight proposed locations within the resort. In early 2021. The location would one day be passed in the Commonwealth but also with the understanding that sports, particularly Boston sports is part of the culture here in Massachusetts. Winner'sorts made a significant investment of over $20 million in the construction of the win bet sports bar area, complete with food offerings from shake shack and franken nicks and highlighted by a 10 foot high 123 foot long video wall. The win bet sports bar opened in September 2021 and has been a welcomed and well received addition to on course offered amenities. From watch parties to football Sundays and even private gatherings hosting such events as the Sean Thornton Foundation in the Massachusetts chapter of women in sports and events. Our venue has quickly demonstrated it's capable of providing a multitude of experiences for our guests. We're excited for the next chapter in hopes that the win bet sports bar can become the win bet sports book. Equipped with 10 live betting windows and 29 sports kiosk, the win bet sports book will serve as our flagship destination for sports betters and offers as close of an in stadium viewing experience without actually being in the stadium. As mentioned, we have we have given a great deal of thought as to the different segments of guests we anticipate and what their needs will be. With that in mind, we will have multiple locations on property that are intended to serve our customers various needs. The win bet kiosk room located on the main casino floor adjacent to our win rewards desk will have 32 win bet sports kiosk. This area will be ideal for new guests to our property and for those sports betters who are interested in making bets before during and in between games. Moving to the win bet express sports book pending MGC approval to serve guests who would like to quickly place a legal sports wager and watch the game elsewhere. For example, the comfort of his or her own home. He or she can do so by utilizing the win bet express sports book. Located in the B1 section of our parking garage, 21 bet kiosk will be available with convenient 15 minute parking steps away from the betting area. Dedicated security and full severe surveillance will be present in this location as it would be in every other gaming area of our resort. Next we have the on deck sports bar on deck offers classic American sports bar favorites and with dozens of TVs along with offering keynote on deck will serve as a great place to bet and watch the game. This location will have seven kiosk. The promo room located on the second floor will be equipped with 23 win bet kiosk. Although we'll have team members available at many of our sports betting locations to offer assistance to guests who may be new or have questions about sports wagering. This room will serve as the prime destination for education. The poker area located on the second floor as well will have three win bet sports kiosk to accommodate our poker players. Finally we'll have six win bet sports kiosk in our high limit area dedicated for those high limit and private gaming players. To further enhance the guest experience. We're excited to also offer sports betters a feature in which we're calling bring your own device. We're also very mindful of possible long lines at the kiosk and with the intention of giving guests the option of not feeling pressured while actively trying to place a wager. This option allows guests to visit our bet build website so they can take as much time as they need deciding on what bet they ultimately would like to make. Once they do that, they are given a QR code which they can then take to any kiosk and scan the bet immediately pops up making the experience enjoyable and without feeling pressed for time. And with that I'll send back over to Jackie for the floor area plan. Sorry needed to unmute again. In anticipation of Commissioner Hill's potential question. By the end of the day today. I thank you for the prompts Bruce band. I would like to commend the petition to amend the gaming floor to include additional locations where we would like to add kiosks. Just a quick overview of these locations I do realize that we'll have to do this at another presentation on the main casino level. You'll see the sports book highlighted in blue, where we would propose adding 13,747 square feet of gaming area. Also a slight reduction highlighted in green of approximately 162 square feet due to a proposed reconfiguration of our entrance next. On the mezzanine level, we will propose adding approximately 3200 square feet of gaming area to enable us to add kiosks outside on deck and in our black tier lounge area. And finally on the be one parking level we are proposing the addition of approximately 800 square feet to facilitate express booking express sports back about express sports betting as described by Joe. Obviously the formal submission is it would be is pending. Moving on to employment opportunities. As you know we have approximately 3400 and 80 employees and are continuing to hire. We intend to add an additional 100 employees in the following categories manager sports book sports book operations when rewards card representatives assistant shift manager cash shares cage lead cash share cash share security officer bartender apprentice bartender cocktail server bar porter and lead hostess. In addition, we are also very pleased to introduce at least by photograph, our brand new director of sports book, Mark marino. Mark has over 20 years of experience in the sports gaming industry. He has worked at various race and sports books, including Barbara coast casino, Orleans casino, Gold Coast casino, draft Kings, and most recently, Angel of the Winds casino in Washington State. Mark brings his vast expertise and knowledge of the sports wagering industry to ebh as director of the sports book and we're excited to have him on board. In terms of benefits we offer a wide range of benefits to employees including medical dental vision, flexible spending accounts behavioral health care options, employee assistance programs, life insurance and the ever popular pet insurance. In 2021 we reinstated the company's 401k match. There we go 401k match resulting in 7.3 million in matched contributions. We also awarded scholarships to 42 employees or their dependence in 2021. We offer tuition reimbursement and ebh just graduated its first ESL class and already has launched another class. As we noted earlier, we invest heavily in training, including in diversity equity and inclusion leadership compliance responsible gaming for five star and other department specific trainings. We continue to engage in our hosts and surrounding communities. Our employees have volunteered 26,000 volunteer hours include pantry assistance park cleanup package creation and animal shelter support. In the sports industry, we have engaged with the charitable endeavors of our sports teams, including the pan mass challenge, Red Sox Foundation, Boston Sports Museum, Shamrock Foundation, Boston Bruins Foundation and Patriots Foundation. With respect to diversity, equity and inclusion. We previously introduced at least some of you to Glenda sway our first VP of diversity and inclusion. Glenda has been spending about a week or quarter in Massachusetts ensuring that we are fully integrated with every corporate initiative. She works very closely with our diversity and inclusion advisory council comprised of individuals from when Las Vegas, Uncle Boston Harbor, when resorts and when bet. We are focused on ensuring diversity at every level in our company. Numbers talks so we track and study them at every level and with frequency. As you know, we have met or exceeded our goals at EVH with respect to minorities and veterans and are inching towards our goal with respect to women. I am excited about the addition of 100 new employees and have strongly encouraged our recruitment team to use this unique opportunity to try to narrow that gap. We continue to utilize the workforce development and diversity plan that we developed for opening and reached out to our important partners in the community to assist with these efforts. Our recent initiatives include the launch of our diversity talent management program, which will identify 10 high potential performers for pipeline into leadership roles with the goal of increasing our diversity representation at the director level and above. This will launch in 2023. In addition, Glenda has been very busy launching our HBC you historically black colleges or universities recruiting initiatives. We have selected Morgan State University in Baltimore, Tennessee State University in Nashville, and Delaware State University in Dover. She hosted all the deans of each of these schools at when Las Vegas, at when Las Vegas to give them insight into the type of environment their students would experience if they come to join us. We are at phase two of that project. We are very proud to announce that when Las Vegas hired for students from their hospitality and tourism programs, and the first cohort will start in February. We continue to remain focused on our supplier diversity spend, and we'll roll all vendors that we utilize in the sports wagering portion of our business into this program. We are very proud that as of the end of Q3, we have we have met or exceeded all of our goals for MBE, VBE, and WBE spends. We remain committed to responsible gaming and have reviewed the MGC is applying principles of the Massachusetts responsible gaming framework to sports wagering policy and practice. As discussed earlier, we have taken a measured approach to marketing and will continue to adhere to all of our advertising and marketing commitments that we previously made in our responsible gaming plan. We have also demonstrated our commitment to preventing underage and voluntary self excluded persons from accessing the gaming floor. In recognition again of the importance of our employees, they are our first line of defense. We have continued to train each of our employees on an annual basis to assist with identifying signs of problem gaming. We also work closely with Game Sense and appreciate their continued support. Like our competitors, we sponsor responsible gaming research and attend conferences. Finally, we are extremely proud that we have successfully launched Play My Way this year. Just a quick update on suitability. We wanted to let you know that following your interim approval of the retransaction, we were able to complete the sale of the EBH real property assets to realty income on December 1 so that transaction has now closed. Finally, we understand the responsibility of being one of the few operators to have the privilege of offering legalized sports wagering in the Commonwealth. We understand the gravity of this historic moment, particularly for our very, very passionate Commonwealth sports fans, and we're committed to providing our guests with the best possible experience. In closing, we appreciate the opportunity to present to you today and are available to answer any of your questions. Thank you. Thank you Jackie and Joe. And congratulations to the sports wagering director. I think that is just before 11. Commissions would you like to again hold your questions for the applicant until we go through our process, particularly if I'm assuming Jackie Joe and your team are available to us. We are available to you as long as you need us. Excellent. Thank you. So commissioners I think it makes sense to take a short break. It's 10 of 11 should be. Should we reconvene at 11. Does that make sense. Thank you and thank you for the presentation. Thank you. Well set day. Thank you for your patience. Okay. This is a reconvening a public meeting for eight of the Massachusetts gaming commission and because we are holding this meeting virtually we're going to go through our roll call. Good morning commissioner Brian. Good morning. I am here. Great. Thank you. Good morning commissioner Hill. Good morning. I'm here. Right. And commissioner scanner. Good morning again. I'm here. Thank you and commissioner Maynard. Morning idea. Thank you. So we just had. There's regular business that goes on as we conduct these meeting so in my apologies for being a couple minutes late had to address some things. All right. So we are now turning to the next item on our agenda and we have presentations and analysis from. First, GLI, then as I mentioned earlier on Heather Hall for who will be coming on for suitability and then RSN on the financial piece of the application. So I just want to reintroduce GLI. So for those who are newcomers to today's public meeting. GLI was the first to write and set gaining technical standards which are now considered to be the industry benchmark worldwide. GLI has continuously responded to the industry by innovating new standards and testing, allowing regulators to feel confident that they are providing a safe responsible method of revenue generation for their stakeholders and preserving the integrity of the sports wagering systems. I see you are here today. Kevin Mulally is nice to see you senior vice president of government relations and general counsel he has 40 years of diversified leadership in law. Regulatory policy outcome measurement economic analysis and organizational administration. And as GLI's primary liaison to elected and appointed officials he regularly interacts with regulatory agencies like ours. He organizations devoted to developing gaming policy and senior level executives of gaming equipment, manufacturing companies casino operators lotteries by gaming operators. He is also a senior neutral wagering facility sports betting operators and all related vendors. Then we have Joe. Thank you again director of client solutions. We appreciate your guidance throughout this week Joe over he has over 16 years of experience in the gaming industry with extensive experience in developing fantasy sports online game platforms. He also has over 16 years of product management and operations management experience, and has been recognized. Excuse me. We're demonstrating a natural aptitude for overseeing all stages of the product development lifecycle. Appreciate your, your guidance today. Thank you, Kevin. I'm actually joining you from the National Conference of legislators from gaming states meetings where they've got about 240 policymakers from around the country. Joe has watched the replays of the meetings while I was traveling and he's been doing an outstanding job and I don't think I have anything to add and I'll turn it over to the, to the engineer to talk about the technical oversight that we will provide as you move towards launch. Happy to be here as good 25 years ago my first job was at one Broadway Cambridge Kendall Square about 10 miles from where this on core Boston is little did I know I'd be sitting here. Full circling. So, thanks for having us Madam chair and members of the Commission. My name is Joseph Bonaventura classes GLI. I'll give an overview of the submittal service certification and field verification process regarding implementation of retail or referred to as over the counter and chaos sports wagering. Before Tesla can take any submittals the mass gaming commission will have to prove to a five CMR<PHONE_NUMBER> and 248, which are on schedule for next week. After approval, the operators will prepare to submit their code bases for the entire sports waiting system the intended deploy. The submittal process includes an architecture review which is a complete comprehensive and technically accurate description and explanation of the sports wagering systems. A description of all hardware devices in virtual servers, a description of all server and client software modules including the software versions. The layout of all network communications between various software and hardware modules, modules, and an explanation of all third party integrated systems. Post that review of technical documentation, the critical files regarding compliance will identified and documented. The lab will run a supervised compilation of those source files, the signature of those files and compilation steps and the signatures of all compiled code. Once complete, the source code can be submitted for testing in a lockdown environment. The lab will verify events, markets, point spreads, bed acceptance and the corresponding time sense and all logging of of said elements. Verification and enforcement of all betting limits and educations will happen at this time verification of pre event and live data feeds post event better bet settling corresponding time sense and all logging reporting of all those elements. And we will, they will review change management process and procedures that will lead us into the certification process. The test lab will verify the changes made for the Massachusetts specific deployments. This includes the source code differential and change testing. Sorry, and change review of the last version, the lab will evaluate the product to all the Massachusetts specific requirements and then transferring kiosk machine hardware devices and firmware. Then the certifications will be issued and mass gaming commission will be able to approve them. Post issue of the certifications a field verification will be conducted in conjunction with the MVC. That procedure will be finalized in the upcoming weeks. During that time the following will commence a verification that the machines in the floor match the certification report by model number. The same will commence for devices bill validators and printers and verification of signatures for all the installed firmware on the kiosk and bill validators. Plus the verification of the production server and all critical file signatures. At that point, we'll run test data through a sampling of kiosk and retail point of sale locations, likely a two day to three day process to place wagers, let them result settle overnight and reconcile all data and reports. And we will also review internal controls and procedures to operate the sportsbook check tech technology for configuration such as a proper setup of roles in user rights management. And potentially interview key personnel to ensure they know and will follow procedures from the eternal controls. That's the tire procedure for the technical certification process. So for that, we'll move them to the report on the suitability of the applicant Heather Hall Chief Enforcement Council. Good morning. Heather. Councilor Hall. There we. Good morning. That's one of those moments where you're hitting the button and it's not connecting so. We'll see you now. Yeah, thank you. I appreciate the patience and apologies. Great. Go back to my notes about the judgment free zone. Yes, so thank you. Good morning, everyone. It's nice to see everybody again. I know you've heard a similar presentation, but I think for the record is important that I say, essentially what I've said the last couple days, and with respect to the suitability of this particular applicant. And as you've heard, in evaluating the suitability of EVH for a Category 1 sports wagering license under Chapter 23N, the commission may leverage the information obtained in the suitability investigations performed pursuant to the casino gaming law under Chapter 23K. The criteria for suitability in the gaming law substantially aligns with the criteria for suitability in the sports wagering law. And as stated in the IEB's executive summary, in 2013, the commission found EVH and each of its then qualifiers in connection with its initial application for a casino gaming license suitable. And that included the individual and entity qualifiers referenced in the IEB's executive summary provided to the commission. And those suitability findings were issued after full investigations by the IEB. And then as new qualifiers who are listed in the executive summary joined the company, they were also required to submit to full backgrounds and were subsequently found suitable. And as stated in the IEB's executive summary, EVH's license to operate a Category 1 gaming license under Chapter 23 remains active and in good standing. And as we also noted, they have the continuing duty to maintain suitability, as well as the continuing duty to update the commission in the event of various occurrences set out in the regulations and as required by the commission. And with that, I would just also like to note, I know Attorney Crumb mentioned this that since we last met on the realty transaction that has since closed. And that's essentially all I have with respect to my presentation and happy to answer any questions. And if I have to hop off because I may have some HD meetings today, I will certainly be available and log back in. Thank you for staying on call. Commissioner Skinner, are you asking a meeting in for a question now? Well, I am I think it makes sense to ask this question now as opposed to holding it for later, especially given given Heather's schedule. According to the application, Heather, Wininteractive and WinBet have a CEO in common with WinResorts. And an interactive and WinBet are not entity qualifiers to encore, but WinResorts is. And in Craig Billings capacity as CEO for WinResorts, is he required to report on items relative to WinInteractive and WinBet as part of ongoing suitability for encore and WinResorts? Thank you, Commissioner Skinner, for that question. Once an applicant is awarded a license, if that is what the commission decides to do, then yes, they would be required to continue the ongoing notifications to the IEB in terms of continuing suitability. I hope that answers it. And then Mr. Billings, it's already a qualifier for EVH. He's already gone through the suitability process. I should say the investigation process with the IEB and was found suitable by this commission. Okay, so I want to make sure I understand your question. So in that capacity as qualifier for WinResorts and encore, Mr. Billings is required to report on any items of concern relative to WinInteractive and WinBet. And it may not be Mr. Billings, but it would certainly be our normal contacts. It might be WinResorts or Craig Billings through WinResorts. Right, and with respect to suitability of the applicant, which as we know, in this particular case, there's the applicant for the category three, which is WinSports Interactive or doing business as WinBet. And so if that entity is awarded a license, then yes, they would have the same continuing duty that EVH currently has. Okay, I'm not sure I'm articulating the question. Heather. Could I give it a shot? Commissioner. Yes, please, commissioner. I think they know what you're asking. I think, Heather, what she's asking is in the context of the snapshot and the question of suitability on the CAT-1. And I think the answer to this is not at present, but correct me if I'm wrong, that the WinInteractive, WinBet, WSI are not sort of, they have not actively been named as a qualified entity, business entity, nor have they gone through suitability findings. That would be correct. Yes, absolutely. They are new applicants. Go ahead. Sorry. Right. I'm sorry.  Let me just get clarification with respect to today's category one application review, Councillor Hall. WinBet status from IEP's perspective is as a vendor. Is that correct? With respect to today, they would be a vendor, but they are going to be named as a category three applicant. Right. And we'll be hearing category three. And I think that goes to what General Counsel Grossman was stating at the beginning. So they would be a vendor. And even though this vendor is actually very much integrated into the corporate governance structure, and I will ask this question or we can ask this question. I just, I'm not sure it's my question to ask, but we could get clarification from Ms. Krum later. But is it your understanding, Councillor Hall, that for the services that they expect to receive for WinBet under the category one, they happen to choose WinBet. And that's a business decision they chose to use WinBet. But they could actually have used XY Corporation and that would provide those same kind of trade services that we talked about yesterday and that we have in front of us through a different company all together. And but you and IEB would be then evaluating that XY Corporation in its capacity as a vendor for the services that the CAT-1 applicant is using to stand up retail and trade during Massachusetts. Yes, Chair, that's an excellent summary. I appreciate that. And I agree that Todd also, you know, I think had some good preliminary remarks with respect to this issue as well. And I think you've captured it is that they happen to have chosen WinBet. WinBet is providing services to or going to provide services. And WinBet also happens to be the category three applicant for a category three applicant, I should specify, with respect to the category three license. So yeah, our application for sportsway drain license. And so I, yes, I think you've just summarized it very well. And then just to thank you for that because I know it's for me, a process of understanding, but it is for me too. And I appreciate that. But then let's just say the CAT-1 license would be awarded with this role of WinBet anticipated. And let's say the business decision were to be made by the CAT-1 applicant in this case on Corbuston Harbor to actually not continue with WinBets. You know, it's the same in two years. And they would have some kind of whatever arrangements they wanted to make with WinBets would be theirs. They would be able to choose a new vendor. But that would come before us commission through IEB ultimately as a vendor qualification for their new, their new choice. Is that how it would work? Yeah, I think the only adjustment to that statement that I would have is that in our practice, the vendors have not come all the way up to the commission. This commission here for confirmation of suitability, but instead the IEB has conducted those investigations and then, you know, found them suitable or not. And that happens at the IEB level. But that, I think you've captured it. I think that is essentially accurate. And we would, you know, we would go through the process with respect to determining qualifiers of the vendors. And those investigations would proceed as they have very similar to under the 23K landscape. Excellent. And that's all in accordance with the regulations underway. Todd, Councillor Grossman. Yes, the only caveat is, is that if an entity is actually awarded a category three license, they may not need a vendor license too. They would have already satisfied a higher threshold. So that's in their role as category three. I was really focusing on category one license, really their ability to choose who is providing the services. That in this case, when is providing, when I'm sorry, when that is providing to Uncle or Boston Harbor. But that would be the category three processes separate and apart from that discussion. Right. And I think that's a, I think that's a good way to look at it. And if it was vendor service provider for sports books, you know, that would be taking the cat three totally out of it. I think you've definitely captured it. And Todd also makes a, I think a good point in that if they're already qualified and found suitable in the context of the cat three, then it would also be, it would be redundant to find them, you know, to go and do an investigation as to their vendor status because they've already gone through it with respect to the cat three application. Very, very helpful for me. Commissioner Skinner, is that helpful for you? It is helpful. It's helpful. I just, I was wondering, you know, because when resorts is a qualifier to encore. And also majority owner of when interactive, I was interested in understanding, you know, what, what the obligations are. And with what, what obligation when resorts has to report on that entity in particular when interactive, who, you know, of, of which in bet is a subsidiary. I think that connection in terms of the IEB, the information available to the IEB with respect to the suitability of those two entities, understanding that they're not qualifiers to this applicant right now. Right. I think that I think we, I'm getting, I'm hoping I'm getting the sense that we all are kind of understanding this more clearly today and I, I think everybody is on the same page and if I'm wrong, I'm certainly happy to, you know, discuss it further. It's really an opportunity to maybe be able to articulate it today. I know that I think that I guess I want to give the impression that all of us didn't understand it yesterday, or the day before. But perhaps we're getting a chance to articulate it a bit and then we're having some follow up questions just as we imagine. Well, just for a point of clarification to I think the application today does not rely in the same manner on the the cat three vendor, what qualifying entity slash vendor as it did yesterday so I think it's a different context today. As I reread today's application, I'm sure all of us said it remind reminded us much more of the structure, and, but we don't need to belabor yesterday, right, but I do understand Commissioner Brian White, the experience was probably very helpful. But I want to make sure Commissioner Skinner have Heather still on so if there's anything and she's going to be available. We don't want to disrupt her schedule too much. Is there if you have another question that would be helpful for all of us. I don't have another question I just I want to just say that I agree with Commissioner O'Brien and you chair that you know we are dealing with a different application. But you know that my question is still relevant and it will become even more relevant as we get to sections F and G that talk about financial stability and integrity and compliance. Those questions are answered with respect to the applicant, but because when that and when interactive our new entities here, even though they're in the vendor capacity. I still would want to get comfortable with an understanding of what their compliance, you know what what the answers to those questions are relative to when interactive and when that. So just to maybe help help me with my concern. I'm afraid then that if we are in and I'm afraid that if we're concerned about that issue and I may not be understanding entirely so forgive me, then we may not be recognizing that again, strictly hypothetical business decision on the part of when resort slash ebh, you know, because it could come from ebh come from when resorts that they decided, let's say, next week, after all of our process, perhaps, you know, giving the license under cat one and then approving a win bets three that they could still be completely free of win bets as a vendor as the supplier of the services so if we go to deep into the suitability analysis and the controlling analysis, then we then we might be being a little bit, we might be getting a little bit more analysis, sort of mixed up and and and perhaps you want to make sure to to be clear with the applicant what we're expecting of them. You know that's my, my concern. Does that make sense, Commissioner Skinner like if all of a sudden today we're asking them questions about that, that it might be something that they're really not obligated to answer today, I don't know. Yeah, no, I understand what you're saying but it's not really all of a sudden, I have the same inquiry. I made the same inquiry of MGM and PPC, so it's not all of a sudden. And I, and I guess I'm, I'm, I'm now reflecting upon those inquiries to wonder if it's, you know, going to somehow push off a decision that's in front of us today in a way that's not reflected in the law or our regulations and that's what I'm, I'm really trying to get some guidance off. I mean, General Counsel Grossman in other words, that Michelle Skinner is quite right she's asked the same question for each entity because each entity happened to be using for their vendor, someone who is within their business model, you know an affiliate to their corporate governance in fact controlling entities so how do we address that issue with and be able to move on our decisions is what I'm concerned about. I feel we should be able to move on our decisions without answering that but I also don't want to be dismissive of Commissioner Skinner's question because I also may be misunderstanding right. I appreciate that and Todd before you respond, if I could just, you know, clarify, you know, I'm fully anticipating that we will be able to move forward, you know, with a with a determination on this application today at least I hope that we will. You know, so, you know, I don't know what what those discussions will look like right now I mean we haven't even gone through the application yet so I think we can should kind of back up and do that first. But, you know, I envision, perhaps, you know, a discussion of certain conditions, as we, you know, start to deliberate on the application and that's where I turn to talk to help us understand what our options are there. Okay, thank you for that because I want to make sure your concerns are fully addressed. I appreciate that and thank you for allowing me to just follow up a little bit so we understand what our process is going to look like going forward. Yeah, we all set then on the suitability for right now, Commissioner Skinner. Yes. Excellent thank you then we'll move right on to the presentation and analysis of my RSM. And again, I will, I will reiterate it's kind of fun to have your, your program described each day but it's important again because we may have different stakeholders in the room but RSM is helping us in our evaluation on the, particularly on the, the financial of this application. RSM US LP is one of the leading providers of audit tax and consulting services in the United States RSM, as I said has been working with the Massachusetts Gaming Commission required insights and analyses to help commission. To introduce the, the individuals will be presenting, they will then go through their own qualifications and backgrounds, but I, and I'll turn to the components that we've asked them to address. We have Greg Navella who's a partner RSM Teresa Merlino, Jeff Katz and Connor Laughlin, and, and I'm looking to see if we have others right now but we'll go with that. But precisely the RS team has been asked to join the meeting and make a presentation related to certain aspects of the applications. Please note that the RSM is not presenting on all aspects of the application. We've asked them to provide insights based on their experience and research into the following sections. B2 subsection D which is on the sports wagering experience. That's the description of the sports wagering operation. RSM has been asked to focus on applicants, estimated market share with each jurisdiction. We've asked them to look at C2, the sections C2 projected revenue. RSM has been asked to provide insights into all aspects of the applicants projected revenue. We also have section C3 subsection AC construction, gaming establishments. RSM has been asked to focus on the construction timeline and reasonableness of the proposed gaming area. G3 financial stability and integrity. RSM has been asked to provide insights into all aspects of the applicants financial stability and integrity, and then they will provide any other insights that they feel are appropriate within their, their arrangements with us and would be helpful for our evaluation of this application. With that Greg, thank you very much. Good morning. Thank you to Commissioner Judd Stein. Pleasure to be here. RSM appreciates the opportunity to present to the commission. We certainly understand the importance of the licensing process and importance of these meetings. And we've accumulated our team here today to discuss the topics that you had mentioned. I'll briefly introduce myself. I'm a partner here in Boston and responsible for financial consulting practices, 25 years of audit regulatory compliance and financial and reputational due diligence services. I'm joined by a well rounded team. Teresa Merlino and Conor Laughlin, I think we'll be doing most of the presentation not trip. Jeff Katz was able to make the call. I'll let both of them do quick introductions. If they will, Teresa you first. Yeah, my name is Teresa Merlino and I'm a principal in our gaming and hospitality practice based out of Las Vegas, Nevada and happy to be here today. Conor Laughlin, director of the strategic finance and financial planning and analysis practice. Prior to joining the strategic finance practice I was with BDO and their business restructuring services and in term financial management practice. Pleasure to be here. Perfect. I don't think Jeff's on today so just I guess a note before we begin this presentation is based on documentation that we received as of December 2. The discussion prepared by the team here is based on our preliminary research to date and the subject to change if new information becomes available. Questions posed to our team may require further research. So if we're unable to respond to any questions before the meeting, before the end of this meeting will certainly circulate a response to the commission as soon as practical. Like turn over Teresa where she can discuss the market share analysis as well as some of the projected revenues. Great. So I'll start with the market share retail as noted in section B2D, which I'll also note is closely linked in the application to section C2A. And in this analysis on core Boston Harbor provided assumptions of the total market and particularly broke down the differences between anticipated mobile market and retail market, which I think was quite helpful from an analytics perspective to understand the retail market and its components specifically as part of this category one application. They estimated down court estimated the retail market in application C2A with very conservative amount, as noted in the application, but it does seem reasonable for other markets and for the commission's reference other jurisdictions and other jurisdictions the retail of the total wagering market typically falls between five and 15% of the market. So this is quite a conservative estimate, as noted in the application and it could be the volume could be could be quite a bit more. It could creep up to 10 or 15% based upon, you know, the preferences of the players and their preferences to visit the property versus wager online. So this in C2A that the encore estimated a significant capture rate for the Metro Boston retail market for the for the retail market in particular, which seems very reasonable, based upon the encore is advantageous location for this market. So if they if people in the Metro market do you want to play it is it is highly likely they will visit the encore and and so their estimates appeared reasonable to us based upon that assumption. The encore also anticipated a retail premium for the first year. And what that what that seems to indicate in the application is that due to the mobile, the mobile wagering being slightly delayed versus the retail. So this is an estimate that there's going to be an interest for retail market that will be higher in the first year, and we'll taper off in subsequent years as people become more comfortable with with gambling online. And this is consistent with what we've seen in other markets. So you'll note that their estimate of the total market share does appear to align in general with their current market share of the of the gambling market overall in the state of Massachusetts. So Connor I'll turn it to you for additional info on the revenues. Sure. Thanks, Teresa. Yes, as part of our since engagement and assisting the MTC, this financial suitability review, our same analyze the current capital structure of on Corp Boston Harbour's parent company, wind resorts limited on Corp Boston Harbour is financially supported by their parent company through its access to and current sources of capital and liquidity. According to public available information, as of September 30 when resorts has approximately 12.2 billion in total debt commitments, comprised primarily of 9.2 billion in senior bonds and notes. The balance of the parent company's total debt includes one and a half billion in total term loans, one and a half billion outstanding in the company's revolving credit facilities and approximately 100 million in total lease liabilities. As of September 30, the parent company's total debt balance 12.2 billion represents a decrease of approximately one billion since the fiscal year in 2020. According to public SEC filings, when resorts has mitigated the negative impact of the COVID-19 pandemic had on their operating income and cash flow by currently suspending its dividend program for the foreseeable future. Given the company's liquidity position as of September 30, the company believes it will be able to support continuing operations and respond to the continuing impact of the COVID-19 pandemic and any other related economic disruptions. In conclusion, it is apparent to RSM that Encore Boston Harbor's parent company, when resorts has historically and currently maintains a suitable level of capital and liquidity to support its sportsbook operations at the Encore Boston Harbor casino and other ongoing operations. When resorts has maintained an average total liquidity, total available liquidity position of approximately 2.9 billion from 2018 through September of this year. As of September of this year, when resorts has approximately 2.8 billion in total available liquidity comprised of 1.9 billion in cash on hand and approximately 835 million in availability under its current revolving credit facilities. With that, I'll pass back to Teresa. Other other sections that we'd like to hit on now include section to be which is non gaming revenue. In that section you'll note that the there were some projections that were included in the application however it is unclear if this non gaming revenue noted is incremental non gaming revenue. To the current non gaming venue operations or if it is kind of consistent revenue with the current footprint of the sportsbook. So the commission may may find it helpful to understand incremental impact to non gaming revenue. Section to G speaks to competition for nearby jurisdictions and in this in this section the Encore application noted the quality of the venue strategic placement of the kiosks and the high degree of access to wagering kiosks as well as the media to specifically market to Massachusetts patron are some would like to note that these plans are all specifically address the retail market applicable to the category license which all seem to be consistent with promoting access and experience for retail customers. From an operational perspective, easy, and this is just from an industry and operational perspective, easy access to wager kiosks and cashier windows along are very advantageous for the wagering experience. Typically what you'll see with big games or high volume weekends of a lot of sporting activities that there will be significant lines because people take a long time at the kiosk you know trying to figure out like how to how much to wager and what games to wager on and if they have any kind of specialty that's during that process, along with just trying to navigate the kiosk so these long, these lines can be significant, and it does appear that that on core has taken these into consideration, especially given the anticipated demand of the retail market, and through their anticipation of this they've placed kiosks throughout the gaming floor, and appear to have kind of thoughtfully considered where there's a high likelihood of interest and demand for sportsbook. And I noted that they have, as they noted in their presentation, express sports betting wagering with corresponding a limited parking area, which would allow for easy access to the wagering activities, while not necessarily having to go to the full property. And some observations as it relates to the specifics that the application provided on wagering options within the gaming floor. We have seen some difficulties with other other systems and other jurisdictions related to the loyalty program so continuing for the commission to continue to consider and understand. The wind bet loyalty program will remain separate from the on course loyalty program or whether those will be combined. The final piece is related to construction, and we did observe in the application managed shared in the on core presentation the retail sports book location has already been built, which is currently the wind bet sports bar, which we understand will be repurposed as the wind bet sports book. It is unclear per RSMs review the application, and also our review of the casino site map on their website, as to whether this venue is currently classified as a gaming area that the actual bar, and, or if this area will need an additional GC approval for additional gaming space. Based on our understanding of the presentation earlier today which which wasn't super clear but it appears that possibly an expansion of the gaming areas being sought. We did note that there is a request for additional 900 square foot of gaming area in the basement for the express sports book. So that would be a separate space in the basement. So if the construction was to be completed this month and we were unable to determine if this timeline is achievable based upon the information our assumption is if, if they estimated this month that they had a pretty high degree of confidence that that could be achieved. The anticipated decrease in retail wagering after one year, as, as noted earlier, the Commission may wish to understand on course projected demand for this express sports book. Once mobile sports wagering comes online, and whether the on core intense to dismantle or redeploy these assets somewhere else in the casino, or change the mix of the footprint of gaming. We did compare the proposed square footage to other sports book markets, including New Jersey, Pennsylvania and Michigan. The square footage for the wind bet sports book is generally larger than most venues in these selected markets. But it is comparable to some of the larger venues in these the selected markets that we utilized. Given the location and the overall gaming volume of the Boston Metro area the square footage footage does appear reasonable and consistent with industry and industry demand. In other applicant hearings, during our representative square foot analogy at footage analysis, we did observe little correlation between square footage and revenue collected through retail, meaning that larger venues did not always correlate to larger revenue. But retail revenue will will be heavily driven on player demand and accessibility of the the sufficient wagering stations to meet that demand, which, which the on court did seem to contemplate as they proposed their, their, their plants. And we do, we do know based upon other research that we performed that there are other gaming space that the on court is contemplating as part of sports book but it was unclear to whether or not that is intended to be included in this application discussion or not. And with that that that concludes RSMs overview for today. Today commissioners. Unless we want to ask questions of ours. And now we'll start our next item on the agenda. Should we proceed commissioners. We at least commissioner hill nodding. I'll set. All right, then the next item on and thank you to RSM and GLI and, and Councilor Hall again, and thank you for standing by. So we're going to turn now to our review of the application for the category one sports wagering operating license submitted by EVH. And as I mentioned earlier, we'll walk through the sections. We certainly now have your ability to ask any questions of the applicant or of the team members that the conclusion of the review of each of our session. I'll ask for comments and we'll see if we have a consensus on what we feel is the quality of the applicants response to each section. If we need to pause. We'll take that opportunity to pause to reflect, but why don't we get started with questions on section B of this application missions. Mr. Brian. Yeah, thank you. Jackie, the, I was looking at the, the temporary kiosks in the garage that plan that you guys had in B to a one it says 23. But in the discussion and the PowerPoint today, and in C three a you say 20. So I'm just kind of get is it 20 or 23 for the anticipated kiosks in that temporary area, or express area I should say. I can answer, I can answer that and say, right now it's 23. Okay, we're at that number. We, there's a ton of, we have 120 kiosk in total. So there could be one or two that get moved from space to space but right now it is 23 for the express sports book. And then it was, were they correct just now and saying that the nine have a square feet in the basement was for the 23 express in the garage. The request to expand the gaming floor. That's correct. So the, it's not really the basement is the first level of the garage. Yes. And from a timing perspective we did go ahead and construct that. And it's approved it's approved if it's not, we will have a lovely looking lobby. So yeah I mean I, you probably saw my eyebrows go up when you guys said that in the in the preliminary discussion it's, it's, while I understand the desire for it. I still raise an eyebrow at putting it in that venue, not only just for sort of the, you know, best in class casino experience but also security issues, etc. I do I do want to talk about that this may or may not be the venue also that maybe have to be something that's discussed in another setting in terms of security but was this a temporary, because when you first brought it up. It was sort of going to be a temporary to make sure there was a, you know, steam valve release, if people were flooding and wanting to do that but this presentation makes it sound like you guys want it to be a long term thing so I'm looking for clarity on that. We are looking for it to be a long term feature. I think it's something that's important to people. There are people who are always going to want to use a kiosk who may not ever want to use the mobile. So it's because of our parking situation right now and our limitation on parking. This does provide another option to people. If you'd like to come look at it, it's actually done very nicely. It's, it is wind standard. It looks very much like other portions of the casino floor. It's completely enclosed from a security perspective, we will of course have someone stationed there 24 hours a day to check IDs and making sure that we follow the same procedures that we do on the casino floor. I'm also worried about sort of cash transfers and that sort of thing which is not a, this isn't a venue for that but I have concerns about that. I have a question on something else. Excuse me commissioner, I thought maybe Miss Chrome wanted to at least this appropriate respond to that security concerns. Were you going to or no. I'm happy to provide information on those security concerns, I'd prefer not to do it in a public setting of obvious reasons, but yeah, and I don't want it in this venue but it is something that I would look to. So we have thought through it, we've had a lot of discussion about various potential security issues and how we might address those. I see director band just came on. And I'm assuming that you have been working with with Bruce Jackie, through some to the extent without getting into any details, if you want to give any kind of level of comfort around those issues. You're on mute. I wonder. Yeah, I can't hear you, Bruce, I don't know what's going on. Why don't you just check your key, your key, the laptop itself to see if you disengaged something. I don't know if anyone's nearby to help them out. Darryl, can you jump on on that. I can't hear him either. I mean, that's, that's interesting. Can we just pause for one second. I saw, is there any guidance from the team that we can give Bruce to get first? If you want to check if your computer is on mute, I'm sorry I have like no voice today.  I'm going to turn up the sound itself because if it's all the way down, it would be through. I have another question on that. Thank you. Thank you. I've looked with as long with state police at what their plan is and we were satisfied with what they proposed. Is that your full answer, Bruce, because we really heard nothing. So just start again, you've been working with with the state police and with on core, and we were satisfied with what they proposed with the security for that area. So I know that in, in other scenarios, I think PPC in particular, we went into executive session so we could get more detail on this topic. Yes. More detail. Yeah, I would, I would propose to maybe get a little more information on the second session. That's fine. I just wanted to make sure that we, you know, in fact, our team has been working alongside there. That's excellent. Okay. And did you want to have another follow up commission on Brian, I think you know I'd be that was it on B. Other questions for section B. I see commissioner Maynard. Are you leaning in just to follow up commissioner Skinner. I'm not sure who went first. Commissioner Maynard, I think you have a follow up to this. Commissioner Brian's question. So go ahead. Oh, thank you. So to follow up. What's the parking space look like around this newly constructed space is it going to be temporary parking to kind of walk me through that is the idea that I'm going to do like a 15 minute parking, go to the kiosk and back to the car. And then furthermore, you know, I think Michelle Brian and the whole commission has expressed some concern around children in particular being left in cars. So would you deal with that matter as much as you can talk about it in the form. So we will have security and parking attendance in the area. We will be regularly monitoring the cars that come. There will be a setup and it's permanent parking spaces essentially, but it'll be designed so somebody can pull in, and the car will be allowed to be parked there for 15 minutes. So we're anticipating a signage, a lighting system so once you pull in the light will go whatever color it goes you're in the parking spaces, let's say orange and then after 15 minutes will go red. We are going to enforce that 15 minute limit so that we, we do make sure that people aren't parking there for the entire day and utilizing those spots. So it will be heavily staffed particularly at first so that our customers know exactly what to expect from that, and you will have to exit your car, walk into the space have your ID checked place your wager and then obviously come back to your car. And because we anticipate having transportation personnel as well as security personnel in that area. We don't anticipate that it should be an issue for people to leave children or elderly persons in their cars. Thank you. Other questions indeed. I think this is. Yes. So, I'm understanding the, the idea of, I believe this is in the, forgive me, bring your own device. Yes, it is. If you mind the commission, one of your intent to provide RG I know we're going to get into RG later but because the wrong device is really what I'm asking about. You're going to I'm presuming and correct me or clarify if I'm wrong. I'm thinking about RG materials for the chaos experience in the window experience, but this bring your own device is going to be the QR code, it's going to pop up and in essence, they really would be able to just swipe right then at the kiosk and then the bed is registered with the intentionality around RG and any issues around KYC using the QR code which is seamless and the reason will also be beneficial to cultivation of your, of your database. Using the QR code will give us more insight frankly into who the, who the sports wager is. So I think that's actually advantageous for us in some respects. In terms of responsible gaming, we will have messaging throughout, including on the app that that anyone uses to build their, you'll bring your own device on that app as well. And then at the kiosk of course. So when they build that your own device you're actually going to get some KYC data that you wouldn't get at the kiosk that's what I'm understanding. Well my understanding is they'll have to register for the app. So we will have information on on who they are based on that. Thank you. Other questions for the chair's question about the bring your own device. What we learned I think, during our sports wagering training provided by GLI is that the bed odds are rapidly changing and so they could change between the time, you know you make your bet selection.  And so will this, this software this app will will will will will on corner have to make allowances for that kind of shifting in the, in the odds. So between the time the patron enters all their information in their, in their app on their device and the time they go, you know, what physically walk to the kiosk. You know, let's say they're having dinner or something and they physically walk to the, to the kiosk to scan the code, and the odds are changing. How would you, how do you respond to that. I can take this one and that's a really good question commissioner Skinner. You go on your phone and then walk to the kiosk and it takes you five minutes to get to that kiosk and you scan the QR code. If the odds have changed, you will be alerted that those odds have changed and you'll be shown that new spread. On the screen before your wagers accepted before you put cash into the kiosk. Okay, it's all done in real time. Okay, it's the same as if you were doing it, you know, in a, in a mobile environment. Exactly. Okay. Exactly. Okay. And then I had a question about the advisory services. You indicated in the application and the application that you would be receiving those from win bet. But B1C references WSI US LLC. My understanding and I will double check this for you but that that is the actual entity that owns win bet. Okay. Okay, thank you. And can you tell us what the advisory services will entail. Sure. So, I think the primary one is trading. And just, just to go back a second, I think it's very important that when that does actually handle our trading, having the consistency in the traders and odds across all the states where sports betting is legally available protects the integrity of the system. So, for example, if we had different trading and odds in different locations where win bet was operating, you risk better is taking advantage of that differential. Also, they have extensive experience in the sports betting industry in the space and a lot of expertise. So we can manage the trading risk management integrity monitoring and this, this will mean that win bet will establish the types of sporting events and wagers that we can offer to sports betters, obviously as permitted within the Commonwealth. And I believe that is that's the extent of their advisory services. Okay. You know, I've said this before because I consider the trading services, you know, a form of control over the operation. I think that's where at least the questions contained in sections F and G are going to become important and in, and I think they are very important whether win bet is a vendor or an entity qualifier just given the fact that they're not currently licensed as a vendor in Massachusetts right now and just the nature of the services that they're providing to the retail operations I think requires at least, you know, a cursory review of that information. Commissioner skin and could we just follow up with that because I'm hearing you suggest that the trading services are more of control. And I think that's an important question and I'd like to see if you could maybe help clarify exactly what the nature of trading services is with respect to corporate governance. Sure. And the way we look at it is trading trading is setting the price, a price setting it's not operating. The window when that trading team will create the odds on particular bed types and sports. They'll set the prices for placement of bets for example whether a bet should be at minus 110 or minus 150 that will fall to their expertise. It's not, we don't see it as is operational though. And additionally they'll also set manage weighting limits on offerings and monitor and evaluate the data from suppliers as the sportsmen are occurring to determine whether the odds and prices should change but we see that as a service, rather than as control over operations. And in terms of corporate governance. Would win bets ever be able to control that relationship or how does that work. Of course it's, you know that the idea of controlling. It's as you distinguish from operational. Is there that any point in time would win bets as the trade services provider be able to control governance decision making through when resorts on court Boston Harbor. Obviously not so we both we both report up obviously to when results limited, but we have separate compliance structures within each of the organizations, obviously under the rubric of the corporate compliance structure. So will there be oversight from from on for will there be oversight in those determinations made by when that in terms of the trading services. There's always going to be our, if we feel like there's something wrong if the odds are not set properly if we see a disparity. Of course we will be, we will be watching that as well. That's going to be part of Joe's job. Okay, so then we would move on looking at section C now. If everybody's all set, Commissioner Hill, Commissioner Maynard, Joe, Brian, you're all set to move on. So just clarifying what we've been doing process wise over the last two days. We wanted to know if it met expectations but knowing that there's a reminder. Thank you so much. I appreciate it. That's, that's where I really, we are a body of. I've been I appreciate that prompt. However, there is a question from that we all have actually to do with public safety that we want to hear an executive session. I would say we met expectations with the exception of that question being answered so I don't know if we want to meet that expectation right now, or wait till after our executive session. I think we all want to hear what they have to say about public safety in the park and things of that sort. Otherwise, it met expectations, except for we just want to hear the answer to that question. I'm trying to remember what we did in the past two days, when we had a question for executive session. Well, we didn't have an executive session yesterday and we did not reconvene after the executive session. With respect to the last of the first day. So this is an if it's an executive session matter that we want to move quickly in and out of we are nimble. We could do that. We could address it now. And then move on to section C. As one commissioner, I like that we did it at the end where we got to go in and hear all our concerns at one time. I don't know how my fellow commissioners feel about that. I agree. Yeah, I agree. Awesome. I'd like to reserve the opportunity to come back though to the public meeting, if we decide for disposition. Okay. That would be in terms of timekeeping. We understand that that would be a goal, at least. Okay. All right, then, let's get a consensus then generally with the expectation that our concerns will be addressed. Or, you know, or if we have another concern we would, we would express that. Otherwise, with that, otherwise, we, otherwise we met it's expectations. Mission leaders. I have one more question that I think I'm sorry. No, that's good. That's why I, we have this process. Thank you commissioner hell on the, on the bring your own device and the QR code and what you're learning on the data. And I've asked this last two days I'm going to keep asking it because I have a real. I'm sensitive to the argument that with two different starts for sports way during there's there's some disparity involved in what information is being gathered with is the information that's gathered through that system. Is it shareable with the mobile app on when that is this information going to move, you know, from, from the self, you know, to, is it contained or is it shared. That's what I'm asking is the information contained or is it shared. I'm going to dig into this if we can a little bit more during the break. My understanding is that when and if when bet app goes live people will need to register for that app at that point. However, we would have some information and much like we have a database right now, we would be reaching out I assume to people to encourage them to register for the wind bed app but I, I'm going to say this with 90% confidence that that information doesn't automatically become part of the wind bed app. Okay, thank you. Perhaps Greg. No, I'm sorry not Greg. Joe or Kevin from GLI. That was a question that I asked about the, the, the industry's practice that right now, whether or not you have been awarded and licensed by the Massachusetts gaming commission to operate category one, I mean a category three, tethered or untethered that that the general practices that cultivation like this could be occurring now that accounts could be being set up. And even dollars could be being deposited into those accounts because like mission may not I'm on the public record, being concerned about equity. My concerns were addressed about equity, when you, when that, when I learned that the general landscape is such that this is happening in any case. So, Joe, if you want to help me out to make sure I didn't misunderstand that and maybe to clarify. Ms come as well and, and Commissioner Maynard. No, that's the correct understanding and technically there's nothing. You know stopping operators from having other means or databases, or account creation that doesn't lead to actual betting. Like in this case, as far as my understanding of the product.  It's this, that's, you know, there's no money exchanged at this point there's no actual wage replaced for this. My understanding of this and obviously on court can correct me. So, and similar marketing or acquisition type products do exist. And, you know, some of the bigger casino companies have large databases as well. Account creation, and on the very high level like username first, last and email is quite common. And in fact, do I think I asked a question to other jurisdictions have regulations that restrict that activity in any way, including the deposit of dollars. I worry about that because you know there's, there's no consumer protections necessarily but I understand that those monies couldn't be scooped I don't believe. So, your answer was that you haven't seen any other jurisdiction with regulations. That's correct. Technically, it's allowed. I think that there are operators already in the space who are in our are encouraging people to sign up and pre populate accounts in anticipation of potentially receiving a license and going live. What's happening in the case of wind that in Missouri in California right that not California. California doesn't have sports wagering. Yeah, so I'm just going by the application it says it says California here. I think that's before before it's legal. Yes. It's legal right so so you know it talks about it talks about wind that capturing that market access, you know, sort of in advance is that are we talking about the same thing here. No, I think this is a little bit different so I think there are some some companies will have databases right so but some what some competitors are doing right now is. Would you would you like to sign up for an account with name the competitor, you can go in and pre populate all the information and we'll let you know when this is when we're allowed to accept a legal wager. So that's one way of doing it what some states allow and what some states don't allow is the additional step of you can set up your account plus will give you a bonus. Do you put $1,000 into your account right now, or $100 whatever the, their amount maybe. So, and, and in fairness I haven't been going to our competitors and trying to sign up for accounts with them so I don't know exactly what the state of play is on all of those but we'll know that people are collecting information. You know that you may have people promising bonuses promo play et cetera and we haven't even determined what we're going to allow. So, I'm going to turn to Council Grossman should we note that as a potential, either a regulatory issue that we might want to address or potential condition that we might want to address. I'm not sure whether there's one route or not, but Commissioner Brian did immediately respond to that new. Well, sort of the suggested activity that hadn't been yet addressed to us. It's not come up I think every time so it certainly would be appropriate either for a condition or a regulation. We can come back to that. Yes, go ahead, Commissioner Maynard. I appreciate the conversation regarding this and how this is a mitigating factor, the fact that people are already cultivating data in anticipation of the launch. I also want to be on the record saying that there is still a equity issue, given the information that was given to us at the round table that once someone commits to a certain app. They tend to not sway from that app right and that was I think given across the board that information to us. So, yes, this is a mitigating factor. Yes, it's the reason I've asked about it every day. But there is still an equity issue when one place and one electronic means of gathering information is live and accepting best. And one place or one organization is not live and not able to accept that but can accept data. There is a difference. And I'm still. Commissioner Maynard, if I could just respond to that briefly. To be really clear, this is not a WinBet product, a WinBet app. This is not registering for the WinBet app. It's a completely separate application software. Thank you. It's actually a high to the retail. It's a web, it's a web link. So, yeah, you visit a web link. It wouldn't be on an application. You would have to download an app application. So helpful. Commissioner Maynard. That is helpful. Okay. Excellent. Madam chair. I have a quick response to our compliance department. That there are no jurisdictions that restrict bonuses and promo play. And there are no jurisdictions that restrict depositing pre launch to mobile. Or did internet wagering. Thank you. Thank you. Okay. Other questions. I'm section. Follow up on section B. And then we were just reaching a consensus if we felt that they had met. With the exception of the security issue, which we understand needs to be vetted and discussed in appropriately in an executive session, we have to vote upon. Any other questions you want to ask with respect to section B. And then we have a consensus that they've met their burden with the exception. Yes, right. Yes. Michelle Brian. Yes. Commissioner Skinner. Yes. Yes, just noting that it's not a, you know, it's not an approval necessarily on all the proposals in there. Subsidibly for me, but in terms of did they meet? Yes, they did. And remember, we're doing this process because at a certain point in time, there would be a disposition. And the factors are listed as a criteria listed. And then we have high level ones in the agenda that general counsel Grossman met stated, I'm sorry. And then, ultimately, our disposition is to find have they met the burden. I just wanted to point it out, which is substantial evidence, except with respect to the durable issue, durable suitability issue, which is a higher standard. So for these factors, as I understand it, it would be a really meeting the burden of substantial evidence. So, I just want to put that framework in mind. We're taking the high level review of the applications that they meet, so that we can really pinpoint a deficiency. I understand that perhaps there are issues that we're highlighting that we want to make sure we think about our standard of review, which I know we all are. Well, we'll move them to sections. Council Gressman, did I need to be corrected on any of that? Sure. Okay. Okay, then we'll move on to section C. What questions do we have for the app in on respect to section C. Madam chair. Yes. We already touched upon C three a which I think we all had a concern about and we're going to hear from later. Can you explain to me about the the windows the wickets that are ADA compliant. I have actually a question about the kiosks and ADA compliant, because if my memory serves me correctly. I'm not sure that they are AD compliant so ADA compliant so what happens when somebody with a disability is having issues at the kiosks not necessarily the wicket. Well, so sorry, the wick, you're right the wickets we have to ADA compliant wickets either side of the at either side of the window. In terms of the kiosks we're actually still looking into that my understanding is they're they're actually fairly low to the ground to begin with so it is something that we believe I don't want to I don't want to call it ADA compliant because I don't know if it's we've gone through that process to be vetted and approved that way, but it is something that we're, we are looking at with the supplier as well from our initial take, it appears that how we mount the kiosk may allow person to maybe in a wheelchair to utilize the to utilize the machine and if for any reason that's not that doesn't happen we will of course have people available to assist anyone. Okay. Thank you madam chair. Thank you. Other questions on section C. I wanted to compliment the applicant. Under ADA work and they're continuing work. It's stand out to me that you continue to make changes every day. As as issues arise, so I do want to compliment that. Thank you, Commissioner Maynard. I have a couple questions one I can throw in to see probably because it. I don't know where else to put it in some of the gli training last week they talked about how some of the kiosks have the capacity to have surveillance cameras on them. And again, we don't necessarily have to talk about it in the setting but I throw that out there for maybe something that further discuss when we get an executive session about security, because I don't know if any of the kiosks, you're getting are going to have that capacity. And then the application that talks about wanting. I'm sorry, go ahead. I can respond to that rest assured that if they do not have the camera there will be full coverage, regardless. So, either way. The, there's a reference in this section I believe about wanting to be able to use conference space to set up events is that is this the section where you reference that and see. You know that that's kind of on our wish list of things if we wanted for example to have a, a playoff party or an NFL, you know, a some big events, we'd love to be able to have kiosks in the conference center so that people can place a wager during those events that we realize that that's a wish list item. I was raising my brother again because that obviously would mean having to redefine the gaming floor and I'm not doing it temporarily would permanently that's a whole other kettle of fish so that will not be included in the current petition. Okay. Thanks. On C. Well, I would, I'd like to just commend the applicant on the, really the, the overall submission on C, but it's particularly with respect to your workforce and development planning. I know that we've, we've spent a little bit of time over this past week asking about leadership on development and opportunities for advancement. And I know your leadership development program and I think Jackie you did actually say qualifies for that. I'm interested in, in learning. I think it's been effective in advancing your employees. I know we all are concerned with that. And so, I want to give you the opportunity to elaborate. Sure. So we actually initiated that program this year for the first time, and it's available for anyone in a leadership position, starting starting at the very beginning so whether you're just learning how to be a new manager. That was one of the, that was one of the, one of the reasons why we initiated the program because we had a lot of people who were promoted into first time management position, who didn't necessarily have the skill set or the tool kit to enable them to be effective managers. So the first level was train everyone to be effective managers that they could succeed in their new role. And I would say it has been working because we have managed to create managers and management workforce now that are really comfortable in their roles and have the have the skill set to advance. We know that people have advanced into management roles what we need to see now is how people go up through that management process, but because it is a fairly new program. The results aren't in on that one yet. I suspect you'll be sharing it in the quarterly report so thank you. I like the components and I can imagine that each of us looked at that going. Oh, only we could be lucky enough to participate so thank you. I think it was Teresa of RSM mentioned. I appreciated the fact that you are anticipating in the placement of the sports bar and anticipated sports book makes it quite obvious that you're anticipating non gaming revenue. I think she mentioned that, and I had to think back about the, the particular sections response that she couldn't tell whether it was incremental to what's already non gaming revenue, or if it's in addition through the just a sports wagering piece. No, that's incremental to non gaming revenue. We anticipate that due to extra volume. Absolutely the two outlets that are in the sports book should see incremental revenue from sports wagering, as well as the other facilities throughout the entire result. Yeah, and then I did see that I think that she address the fact that it would be peak and is she right that the assumption is that it would be great excitement to be at the sports. Well, and then as sports wagering comes on. It may decrease. I think what our projections were the primary the primary issue in the projections is when mobile sports betting that goes live so if for example retail is live for six months and mobile doesn't go. We obviously will see higher volumes and as soon as mobile goes we know that there'll be a drop off in that in in visitation impacting the incremental spending. Thank you. And just to again go back to the construction of the space in the word that I have a hard time saying correctly garage. Can you. I understand that there's this notion that folks really want to place their bet personally and not they will never shift to never shift to doing it on their own. It's just not in their nature. Yes, absolutely. We are we absolutely are aware of the fact that some of our customers will never use a mobile device to place a bet that they will continue to come in and not even watch the game they just want to place a button and move on. The other the other consideration is when you use your mobile device. Everybody knows who you are. When you come in if you want to place a $10 bets. We don't we won't necessarily know who you are so there is a sort of There is there is a group of customers that we know will prefer that method of waitering. Okay I'm going to do a couple of follow ups real quickly. So that raises a question. If you don't know who they are you, how will you verify that they're of age and that there are other concerns related to gambling and gaming that I would capture. Sure, I would say it's just like a soft machine. So we have a lot of customers who come in who will put $20 and a soft machine that they will be asked for ID if they appear to be below the appropriate age upon coming into the facility. And the same group of people would come in and be required to show ID if they appear to be below age so we will know that they're correct the right people. We also have surveillance in the area.  So that would be just like any any person coming in to put $20 into a soft machine.  Right, so I understand at least it's park and play, right. But I thought about this part of I, you know, part of the discussions as as lawmakers considered legalizing sports wagering is that, and this is only a part because there's so many consumer protections, public safety issues, the idea that we're doing sports wagering into into a regulatory framework that will protect patrons. In addition, though, they have been thinking and it's a part of our application about the repatriation of dollars and neighboring states. I'm just mentioning that there were patrons in Massachusetts who crossed over to New Hampshire, but they didn't just stop at the border and use their phone that they made their way to a place where they could place their retail in retail. Because like you said, they just weren't ever going to use their phone is and perhaps the same in Rhode Island is the proposal for your, and I'll say park and play space, you have better express space. Will that work to recapture those border states or is that part of your assumptions. We're hoping that that's one of the assumptions and we've spent a lot of time looking at all the different different segments of customers who the customers who want to come in and place one bet leave the customer who wants to come watch a game sit there for a few hours. The customer who wants to place many bets over the course of a couple of hours and the customer knows nothing about sports betting so we've thought about all those different people and how we might move them through the result and how we might give them the appropriate offering. And so for the customer who we anticipate using the express bet would be a customer who perhaps is driving to work who just wants to place a bet quickly again doesn't want to use a mobile device. The other thing is, we're also thinking about moving people for illegal market into the legal markets, and we want to make it convenient. Again, they may not want to use their phones, but this would be an opportunity for them to place bets quickly. But absolutely, we're focused on getting everybody who's driving up and I know there's a lot of people. We did a bit of a survey we know that we saw a whole bunch of Massachusetts license plates, you know, neighboring states parking lots. So definitely, we want to get those people back and we want to make it as easy for them as we can. Okay, thank you.  That's the community engagement, you know, we just applaud on court Boston Harbor in its being a in its capacity as a casino licensee, a very good neighbor and a neighbor that extends beyond your host community but well into into Boston Community and in the common love. You know, I note that your, your application indicates 11 million dollars donations to 300 Boston charities.  And I think the one area that hasn't been addressed is the lottery. And this comment going to let you know that we had a technical difficulty on our end. With respect to that response. It is now in our email, but I will say I have not had the opportunity to read it. So if you could go over your plan with respect to the lottery it's a priority for us we heard. We are this, I'm Treasurer Goldberg and of course we have a long time commitment to 23 K. So maybe if you would indulge me to explain what on court Boston Harbor has in mind of the lottery and measures, we can follow up with your questions. Sure. So you are of course aware of our current relationship with the lottery we have a number of terminals throughout our building. We, we feel like those terminals have done very well we've worked with the lottery in terms of discussing the locations to optimize that as well. The next thing that we do is we purchase lottery tickets which if Mark VanderLendens on the phone or on the call. Please note that we do not encourage people to put them in children's holiday gifts so that is not the goal but we do purchase lottery tickets. We are going above and beyond the agreement that we have with the lottery on an annual basis that we provide to our guests it's one of our most successful giveaways promotions that we do every year and our guests really seem to appreciate that. So I, without speaking for the lottery I'd say we've had a very successful run so far and we will continue to have that relationship. Just to quickly piggyback off of Jackie's response. Kino is available at undec sports bar, and there will be seven chaos also available at undec sports bar. So if guests want to have both those types of experiences they can. Excellent. Questions on section C and and also the moderate response. Just a very quick question. Do you put lottery machines in this new area that we're going to open that hopefully open some point. You know we had we actually had never thought about that that certainly something that we could consider. I think it would see a lot more traffic being being that there's going to be a lot more people in that area. The lottery machines are currently located right across from that area. So we do have to write. Is that right. No, no you have to go in so absolutely will will consider that. Thank you. Michelle Brian. So my follow up question Joe is the, is there a way for you to track whether those particular machines. If the usage goes down, once you put the sports wagering kiosks in there, and then, you know, would you move them accordingly so that they don't get it. Yeah, so those are the Kino machine. Absolutely we could track all that we track it by machine. The lottery provides us the data. So we know exactly which ones are performing under performing, and we'll certainly keep an eye on that and if we see any change we can make adjustments. And our licensees do report on the lottery experience to which we appreciate. Okay, we've exhausted section C. Now, a reminder, you have another question or a reminder. I was not a reminder I was just actually going to just that see has been met with expectations. Thank you. I agree. Thank you. Michelle Maynard. Okay, we're all set then. All right, then we can move on to section B, which is of course, a separate section of priority for the gaming commission on diversity, equity and inclusion. And if you have particular questions for Jackie on this. I'm chair. Yes, Jackie I think you gave us an update during the presentation, which was great and thank you for that. Can you just expand a little bit more about the diversity hiring and more importantly once they are employed how they move up the chain of command. So obviously, you know, we have our, we have our goals. And so from the very, very initial point, we are completely focused on it. We also have commitments to our hosts and surrounding community in terms of priorities. I think the most success that we've seen in terms of hiring is collaborating with the organizations that are set up throughout the Commonwealth to assist under employed or unemployed persons who are looking for a job. And we work very closely with those organizations to make sure that they're giving us the candidates. What's, what's, I think, wonderful about our organization is we can bring people in without any training in some of our departments. We can provide full training and then opportunities for growth. And we've got a bit of a battle going on in the building right now because there were some departments who are constantly bringing in the new people training the new people and then as soon as somebody is eligible for promotion off they go to another department. So they feel like they're getting rated and want limitations on that which we won't apply. But yeah, there's plenty of opportunity I think the training programs that we offer. One of the biggest ones I told I think we spoke about this with our last quarterly meeting was the ESL program. You cannot imagine what a huge impact that made for the employees who went through that program. Huge difference in terms of their ability to communicate. And, you know, I, again, I think I raised this as well that our PD program. That's our public areas department just promoted to lovely diverse women into management roles. So we're hoping to continue looking at those opportunities. We're still small enough and agile enough to be able to identify people and know the people who are stars that we need extra support or and so that we're able to guide them into the more senior positions. Very good. Thank you madam chair. Thank you. So Jackie, I have a question I have been, you know, like a broker record but it's the stats on women. And then you put in the 2018 work force development and diversity plan. I'm just wondering if you can speak at all to post coven trying to get those numbers up particularly for the women in your employment force and the new hires you're going to make any specific changes since this 2018 that you put in the packet. No, I mean, the 2018 is definitely the starting point. And so when I talked about the the next 100 people, I, I've thrown out a challenge to our team if we hired all hundred and all hundred women, we would increase our percentage of women I believe to 48%. So that's definitely a goal. It's a challenge that we've got going. It's probably not possible, but it's certainly something that's the best way for us to try to get the number of women up is to the new people that we're hiring to bring the men to bring in women. You know, understanding of course COVID and the impact that that that COVID has had largely on the female workforce. We certainly will give some thought to that and see how we can potentially attract more women to come back, whether it's a childcare issue. And we, we consciously went out and advertised different, the different schedules that we offer. And so that people can see that if you choose to open overnight schedule because that's when you have childcare, we do offer those so we will continue to promote that and see if we can change our numbers. I very much prefer to get it up to the 50% never have this conversation again. I would like that too. Well there we have an agreement. But it's important work and we all know it takes intentionality so we appreciate that response. Other questions on on on on this section D. I guess I'd like to just know in commissioner of Brian, you may well have noted it as well that I commend the corporate parent for now having all of its committee members chair chair committees chaired by women. That's exceptional. And perhaps not even intentional, because we know the strength of the women who are on the board at win resorts but you are right now indicating it's 63% the independent board is now 63% diverse. There are eight directors for our women. And there is one racially diverse director. I know that those positions, they don't just come up and you just can't augment, but I appreciate the intentionality of increasing it with director strong. And I know that with that same commitment that you're working on. We can anticipate only growth in that area but I wanted to commend the board for having nominating governance board having that policy to be intentional and then to to have those. And I think that's one of the ways all chaired by women. Michelle Brian I'm sure that you noted that piece in the application as well and I only say commissioner Brian because this was an issue that we've worked on a few years ago, and progress has been made and we want to note that. None of that is taken for granted. So thank you. Thank you. Thank you. Thank you. Thank you. Thanks. With respect to section D. Would you just add even at our property here, our executive committee is comprised of full women and three males. Thank you for that. So in terms of this section, do we have any other further comments or questions that we want to share before we do our. So I think we'll just add through section D has been expectations have been met. I'll say commissioners. Okay, we're all set then. Before we break the lunch, could we try to get through section E. Okay. I'm not sure if, oh there he is on cue. Good afternoon, Director Vandalinden and he's our resource. Should we have any questions that we need for clarifications from Mark? Thank you for being available Mark. My questions for the applicant on section E and their responsible response? If I could Madam Chair, I think it's E182. You have the responsible gaming plans sort of redlined, you know, looks like updated in an effort to deal with sports wagering. Is that fair? That's which largely seems to mirror what's been done in the past. And I know that we've lauded you in the past for what a great job you guys do on the training of your employees on the way in the door in terms of responsible gaming and the framework. I did want to ask if you could speak maybe to participation in the trying to find it again, I just lost it. I think it's like working groups that talk about the RG committee. I think it's sub three on page two. Can you talk a little bit about how that's functioning? Is it working on a quarterly basis? Do you anticipate it maybe increasing the participation of that? So we meet on a quarterly basis, albeit during COVID, maybe it wasn't quarterly, but we're back on schedule and we're also meeting with our counterparts in Las Vegas and we want to start that up with WinBed as well because the idea would be to share the information. We have like, we struggle with a lot of the stuff that goes that's how to apply things and we want to make sure we're doing it consistently as a company. So it is an effective working group. The input that we receive from GameSense, we go over that in that meeting because that's valuable data to us. But and we talk about a lot of the trainings that are implemented. So I'm wondering the comment about wanting to be consistent. I understand, but are there are there areas and reasons that maybe Boston would be different than Vegas? Oh, absolutely. You know, I'm curious about how the group, how that committee would really focus on that or maybe communicating with GameSense, so the RG people on the MGC? No, so we have an entirely different model than Las Vegas and WinBed, of course, as an entirely different model because they have to comply with regulations in many different states. So we, I think one of our huge advantages is having GameSense and having having the presence on property at all times. On the other hand, and Mark and I have had this conversation, we never want to relinquish our concern or authority over responsible gaming to GameSense. We still want to have an independent role in training our employees in looking for signs of problem gaming. And so we talk a lot about the trainings that they're doing in Las Vegas. We talk about the additional information that GameSense brings here so that we can develop a program that obviously takes into account all of everything that we need to do in Massachusetts, but also takes into account some of the other issues that they're identifying Las Vegas as well. Mark, I didn't know if you had any follow-up. That was the question that I had. You're on me, Mark. Yes. Hello, commissioners. Hello, Madam Chair and Jackie. And first of all, Jackie, I did hear that you spent a lottery ticket and then it's not an appropriate gift for children. So I appreciate that very much. The responsible gaming committee that is identified in your application, what I noticed is that that's not a group that tends to engage with the, for example, the five monthly GameSense collaboration meetings. And I hear that you're saying that you bring information from GameSense to the responsible gaming committee, but could there be more of a two-way communication where there's further engagement between the property's responsible gaming committee and the GameSense program? Sure. I mean, absolutely, we can do that. And we're always trying to be mindful of people's time. So we absolutely, if you would like them to participate in that, that's, of course, completely fine. Even on a quarterly basis, some way in which there's more community-to-way communication. Sure. Great. Okay. Ms. Cheryl Bryan, I noted I believe it's in that draft document. And just to know our application did say to plan to provide a draft. So it might have been updating, but it did note that the applicant will not promote on college or in college publications. I want to make sure you follow up, because I know that you've taken a lead on that area. And I think it's a good time to explore that. Yeah. I think, again, being mindful of sort of CAT-1, WinBet versus, you know, CAT-3, maybe have some different questions for people in that regard. But I know we had another CAT-1 applicant who basically said they had committed obviously not to doing that, which you say in this as well. I'm just wondering if you can expand a little bit more on making sure that you're staying away from the efforts to not target under 21.  So our marketing team has been completely trained. And in fact, they are rejecting requests that they are getting from some of the schools who would like to not promote gambling, obviously, but who would like to include our information as a hotel for parents to stay, because a lot of the parents get copies of these publications as well. And we've turned those, we've turned those requests down as well. We're not promoting our hotel, we're not promoting our food and beverage, and we're not promoting gaming in any sense in any of those publications. We're, we try to, when we promote ourselves generally, we try to do it in a tasteful manner. We've tried to, I don't know if any of you have seen the billboards, but we try to do it without using images that might be attractive to un