from theCUBE Studios in Palo Alto in Boston. It's theCUBE, covering IBM Think. Brought to you by IBM. Hi everybody, welcome back to theCUBE's coverage of the IBM Think 2020 Digital Event Experience. My name is Dave Belante. Manish Chavla is here. He's the Global Managing Director for Chemicals, Petroleum and Industrial Product at IBM. Manish, thanks so much for coming on theCUBE.  All good? I'm doing great. Given considering everything, they're all full of us. Yeah, I mean, right, it's tough times, but look, we can still, you know, have a smile every now and then, right? I mean, I know it's very tough times for a lot of people and our hearts go out to everybody there. So, I want to start off.  Now, I understand that was a technical, but still, the prices are depressed, people are concerned about credit risk and the like, but what's your take on what's going on in the energy sector right now? Yes, so I think the companies that have taken on a lot of debt and don't have a stable operating conditions will naturally suffer through this in the oil industry, clearly until the prices come back, which I expect will be as demand picks up, that could be several months or two more than that. As we can imagine, we'll see the more stable companies, the more, I'll say, companies that have a stronger balance sheet survive through this, for sure. In addition, you know, the other aspect of it is, of course, they're all doubled down on making sure the oil companies and the oil field services companies are doubled down on productivity, conserving cash, as well as considering how they accelerate, in my view, their transition to more, more profitable areas of growth as demand comes back. Muneesh, is there a silver lining here?  I know the government, the United States government anyway, has been beefing up its strategic reserves, it has a history of buying low. Is there any good that you see coming out of this? So I think the good that'll come out is surely that the stronger companies will come through more successfully, the companies that have taken less risk, the companies that have invested in more stable operating platforms. And at the end of the day, I think the companies that have taken a more future proof strategy for their business portfolio. So whether you take a BP, for example, or a shell that are actively working towards supporting the energy transition, I think that'll be the, you'll see an acceleration of companies starting to think of where they need to go in the future to support the energy transition. I think the silver lining at the end of the day will be that as is sometimes said, oil is a very precious resource, therefore should not be burned. And so the question at hand is, you know, what do you do with all the oil that's available? What do you build out of it? Whether it's petrochemicals, et cetera. I think that transition to a more future proof product portfolio and business model will be truly the silver lining. How about the broader industrial companies that you follow?  What are you seeing in the broader? So I think in the broader base, clearly, you know, supply chains under stress, clearly, you know, demand dropping, prior demand signals, which were sometimes ignored for historical reporting, that is now becoming more important, i.e., a sense and response supply chain. So as you step back and look at the need to maintain business continuities, of course, the highest priority. But as they come out of this, we expect that, and we're thinking of this as the future for industrial sector will be what we would call is hybrid. i.e., supply chains will need to be local and global. Manufacturing will need to be both traditional, as well as additive. i.e., you produce more locally. And in addition, products and services will need to be a combination of digital and physical. And at the end of the day, if you step back, I saw something recently that said, who's leading the digital transformation in your company? Now, the multiple choices were the CEO, the CDO, CIO, or is it, and this option was circled, COVID-19. So if you think of it in simple terms, COVID-19 is creating the acceleration of digital transformation, because the only valid response in my mind, as you look at these different hybrid models, is a consideration of technology being a fulcrum of creating a future-proof platform. So it would seem to me that the financial framework are going to change the notion of how you made money for the last 10 years is not going to be the way you make money going forward. There's likely to be some share shifts. In other words, those that figure out how to be profitable with this sort of new model perhaps could gain share efficiently. And maybe you're going to see some share shifts in the industrial. So what are your thoughts on that? Yes, so companies that are in what we would call essential or critical industries would definitely be the ones that continue to grow. You take a simple example of petrochemicals companies, companies that make plastics as well as chemicals that go into a variety of other applications. Plastics, interestingly enough, is now resurgent. And the reason it's resurgent is it's clearly supporting hygiene, packaging, medical packaging, et cetera, et cetera. You'll see industries that shift that way. Every step back and look at a broader study that was done actually about 10 years ago by Harvard which said the companies that survive a recession, I think it said about 9% of the companies actually flourish coming out of a recession. About 75% take three years to recover and the remainder which I think if you do the math about 17, 18% do not survive through such a recession. Now the ones that thrive through had a dual focus on both the customer experience and customer engagement and shifting to areas of higher value, i.e. thinking of what they should be doing and how they should be doing those things. And secondly, they also focused a lot on operational improvements and whether that's supply chain that's manufacturing, it's whether it's outsourcing, non-core function, it's automating, et cetera. But that dual focus on customer and operations is the hallmark of a successful outcome was what the study determined. So I think that dual focus is what will be the prime hallmark as we come through this. And interesting, now of course, biology sort of got us into this problem. Can technology deal with some of these issues and help us get out of this problem and what specifically is IBM doing in this regard? Yes, so we've identified seven areas of focus as we think of coming out of this crisis and we've referred to those seven areas of focus as being our emerged stronger areas of focus. The ones that I think are relevant are including new ways of working, cyber resilience, thinking of extreme automation and intelligent workflows, thinking of making sure that we are aiding our clients with having more systems that are available on demand helping them create platforms and applications that can work regardless of a location. At the end of the day, we step back, the three areas of focus that we see will be new ways of working and supporting worker working or remote working. Extreme automation when industrial companies come back to work, safe distancing is going to be the norm as well as allowing for the fact that you want to be prepared for the next crisis. Therefore, extreme automation, whether that implementing robots in factories or implementing solutions that guide to worker safety, workers being close together, as well as supporting customer engagement or customer experience as being digital, putting that extreme automation layer through so that the reliance and the ability to operate without a workforce becomes far more important. So I think it's really that acceleration that we expect we'll be able to support our clients with as they come out of this and as they adapt to the next normal. Do you see software robots as being a part of that sort of automation trend for RPA and the like? For sure, that's an important part, especially in back office functions. That would be software robots. And I think layered on top of that, when you apply AI, then you'll have AI augmenting a lot of professionals, whether it's chatbots in customer call centers or technical service centers, or it's a greater increase in automation on processes that could be automated. But then AI would support the rest that can't be simply automated but need intelligent support as well. So if I go back to your Harvard study, the last thing I want to be, if I'm on a board of dustbills is in your 17%. I either want to be in the 9%, which if I'm well positioned right now, I maybe have an opportunity to do so. But if not, I'm in that fat middle. And I really want to be able to come out of this stronger even if it might take a couple of years. So my question is, it seems like companies are going to have to, at least in the near term, potentially sacrifice profitability in order to gain that sort of business continuance, business resiliency that you talked about. Can they have their cake and eat it too? In other words, can they maybe take a near term hit on profitability, but can they ultimately become more successful and more profitable, maybe using data? Data would be one thing. I think the other part of this will using data, for example, to predict demand, to forecast where the puck is going. And the use of data on a monthly basis is going to be inadequate really, right? Getting more capability for real time demand sensing, to create platforms that allow us to allow companies to understand where needs are emerging so that they can pivot their product portfolio accordingly. Collaborating with customers in a far more, I'll call it co-create crowd source way, would create more resilient customer relationship that come out in the future as well. And at the end, I think there'll be also an element around asset-like strategies, which requires partnering with OEM suppliers, et cetera, which then allow data to be the foundation where you can essentially say, I'm using this much of this capability, versus I'm investing in insignificant capital outlays. So when I talk to executives, I'm hearing consistent themes. We very much are concerned about the health and well-being of our employees, getting remote work-home infrastructure going. Once we ensure that they're healthy, we want to make sure that they're productive, getting staying close to customers for sure, making sure costs are in line because there's so much uncertainty. But not a lot of time right now is being spent on sort of the long-term strategic aspect of the organization that maybe will come back slowly. So what advice are you giving to organizations right now in this situation? Yeah, so I think the biggest focus would be, as I think Winston Churchill said this, never based a good crisis. So considering that as being the backdrop, these are the times when recognizing what would be the sources of value. Like I said before, making sure the dual focus is kept in mind, apart from, of course, employee health and safety and engagement. Then in addition to that, keeping in mind that the localization of supply chains will need to be a big topic, keeping your, as they say, powder drive for the opportunity to acquire and merge. Would also be an element, start considering how you reconfigure your supply chain. And at the end of the day, another important element would be making sure that you are, you, as you come out of this, don't lose sight of sustainable development, as well as you go back to think of the fact that since digital will be an important fulcrum to come out the other end, apart from the other elements we talked about, that you start to prioritize those digital transformation programs that focus on both operations, and supply chain as well as customer engagement. And that becomes a key focus and no longer just driven by, let's say the straight business case, but also assisting and aiding the resilience to come out and deal with future crises as well. So Manish, many of those things that you just mentioned might have been kind of culturally challenging for a lot of organizations prior to COVID, but in a way organizations kind of get a COVID mulligan or the CEO, you know, the boards of directors might have felt like, okay, we had to make some changes, but we got to be careful. Now, with COVID being such a disruptor, organizations can really drive forward and set up for the next decade. Bring us home. What are your final thoughts? Yeah, I think boards and CEOs have to really think of this in stages and start to, of course, the start of this crisis was not planned, but recognizing that the recovery will occur in stages. So we think of it as a respond, which is where most companies are. The next stage being recover, which is getting started back up, dealing with demand and so on. And the third stage being reinvent, I think boards and CEOs need to start putting perhaps three work streams in place around these three different time horizons and keep that planning in place so that they can effectively work through recovery while they have a separate stream that's focusing on the reinvent, so that they're more resilient and they're more prepared and they are able to take advantage of both the opportunities as well as creating a more resilient company for the future. Many great insight and awesome advice. Thanks so much for coming on theCUBE. Really appreciate your time. Appreciate it. Thank you for the opportunity. You're very welcome. And thank you for watching everybody. We're seeing the pattern emerge where we're not just going to go back to the last decade. We're really going to have to prepare for the next decade, business resiliency and business continuance and flexibility. It's a whole new world, folks. This is theCUBE covering IBM Think 2020, the digital event. We'll be right back right after this short break.


This is stock number 7540A. We are here at Summit Automotive in Fond du Lac, Wisconsin. Your new and used Ram 1500 headquarters. Today we are checking out this super clean 2015 Ram 1500 crew cab 5 foot 7 inch short box. This truck has the 3.0 liter eco diesel V6 motor. From this HD video you will be able to tell that this truck is extremely clean all the way around. Granite crystal is the color. We shoot all of our videos in 1080p so if you have HD capabilities on your computer tablet or smartphone device turn them on right now because it's like you're right here looking at the truck with me. This truck has brand new 20 inch Bridgestone Duler tires, 275 60R 20s. We put these on in our safety inspection and it has the factory 20 inch alloy rims with the chrome covers no scuffs or scrapes on that rim. I didn't see any dents or dings on that front fender. Front bumper is absolutely perfect. It has the front sonar which will beep and let you know if you're close to something the chrome trim grille. That hood is in excellent condition. No dents or dings on that. Passenger side rim is in excellent shape as well and that tire is brand new too. As we go down this side of the truck you can see just how clean that body is, how reflective and glass like that paint is. We take these HD videos so if you are far away or even if you're close by and just cannot make the trip down you can still see the truck here the truck and of confidence in the vehicle that you're looking at before you even get here. So a lot of trucks out of state so we want to make sure that our out of state customers get the most accurate representation as possible as our local customers do in person. Back rims in excellent condition and these back tires are brand new as well. It has the plastic wheel well guards, frame and underbody is in excellent condition as well. Mower rockers are in really nice shape too. Didn't see any corrosion there. That's kind of what those wheel well guards are designed for. As we go around to the back rear bumper is in excellent shape. No dents or dings on that. It does have the full towing package which includes receiver hitch four pin and seven pin wiring. Tailgate is in really nice shape as well. It does have a locking tailgate and backup camera. Drop in penda liner bed liner and of course the bed rail covers on all the rams. Down this side of the truck just as clean as the passenger side for full disclosure. This rim is in excellent shape as well and that tire is brand new too. But down this side just as clean as the passenger side. I didn't see any dents or dings on this truck. Inside the big horn package gives you the gray cloth interior. There are no rips or tears on these seats. Power driver seat. You got the bucket seats with the center console. Factory floor mats throughout. Power windows power locks. Power folding mirrors. Those mirrors are also heated and have built-in directional signals. Auto headlamps. See we have the seven inch configurable TFT display and that this truck has 66,319 miles. Leather wrap steering wheel. Bluetooth audio controls on the left side and on the right side you got cruise controls. On the back of the steering wheel you have radio controls and this one does have the 8.4 touchscreen radio. Now this radio does not have nav but you can add nav to it. It has the eight speed turn dial transmission. Push button four-wheel drive with the four-wheel drive auto feature.  It has AM FM and serious satellite radio capabilities and this is where your backup camera shows up. 115 volt, 150 watt plug-in. Up here you have your 911 and assist buttons in the mirror, homelink systems and your power sliding rear window. Passenger seat is very clean as well. No rips or tears on that. This truck's never been smoked in and is very very clean inside. Take a quick look at the back seats and then we'll check out under the hood. Back seats are just as clean as the front seats. No rips or tears back here. It does have the latch child safety system power sliding rear window. These seats do fold up for extra storage.  We will take a quick look under the hood. Very very nice truck, very clean inside and out. I'd highly recommend it from a condition and quality standpoint. The three-liter V6 eco diesel motor. Engine bay is very clean, runs very smooth. These get excellent feel economy. This truck has been fully safe and inspected by our service shop has a fresh oil and filter change. All the fluids have been checked and topped off and this one is 100%. To see more pictures of this truck or one of our other 400 new and used cars, trucks, SUVs, minivans, Wranglers, half tons, three-quarter tons, one tons, dump trucks, you name it we got to go to our website www.SummitAuto.com full pictures and descriptions of every single vehicle on our lot. Videos of every single used vehicle that we have all at SummitAuto.com. Thank you so much for checking out the video.  Once again that number is<PHONE_NUMBER>. Thanks again for checking out the video. If you want to check out more go to youtube.com slash SummitAuto. Remember to like, subscribe, and share on this video and all the videos there. In fact, I second you see a link to subscribe to our YouTube channel on your left. A link to more half ton truck videos like this one on your right. If you haven't been to our website on the bottom of link to this truck on our website, click those check us out. We really look forward to helping with this super clean 2015 Ram Crew Cab Short Box Big Horn Edition EcoDiesel. Thanks again.


It's now time for Member Statements, the Member from Whitby, Oshawa. Thank you, Speaker, and good afternoon. I think it's important to recognize the value that international students bring to our higher education system, and there's no better reference point than Durham College, located in my riding of Whitby, Oshawa. And this year, Speaker, Durham College welcomed 350 new international students to campus, bringing the total number of global students to more than 600 in 54 countries. And Durham College is inspiring students to consider new ways of thinking. The ability to effectively navigate and consider cultural differences are skills that make graduates better prepared and more effective in dealing with the realities of a globalized market. A recent Global Affairs Canada study showed that international students spent $11 million, Speaker, in 2014, and they contribute $9.3 billion to our gross domestic product. And Durham College is creating pathways that make it easier for international students to pursue their post-secondary studies in Canada. And it's also expanding its efforts in international markets, including personal visits from the school's recruiting team. Speaker, Durham College celebrates its 50th anniversary in 2017, and it looks forward to increasing its international student body through even more than unique initiatives. Thank you, Speaker. Thank you for the Member Statements, the Member from London, Fanshawe. Speaker, we live in a great province, and people across Ontario know that we can strengthen our public healthcare. But instead of helping to achieve that vision, the Premier and this current government are making things worse. Deep hospital cuts have led to hundreds of layoffs for nurses and frontline healthcare workers in my city of London. That's what conservatives do when they're in office, but this Premier is doing it too. This government has broken the relationship and has broken the trust with Ontario doctors and now Bill 41 does nothing to fix our broken home care system. It does nothing to cut wait times for people or to help doctors and nurses do their jobs. People will continue to wait for home care they need because this government is putting profits ahead of people. And doctors have very serious concerns that this bill will make it harder for them to serve their patients. Speaker, today Ontario's doctors are launching their campaign to encourage Ontarians to vote for their better healthcare in the next election, and I want to thank them for the work that they do every day in their across their communities. New Democrats will continue to work with all healthcare professionals and healthcare workers to build a healthcare system that works better for families and seniors today and for the next generation for Ontarians. Thank you, Speaker. Thank you, Mr. Speaker. Thank you, Mr. Speaker. When I was elected, one of the first calls that my office received was from a mother who was in distress after attempting to admit her young son who suffered from severe mental health and behavioral issues into the hospital, only to learn that he would have to be in an adult ward with only older patients who also had severe mental illness. Shortly thereafter, I learned that the North Simcoe, Muscoca Lynn, which serves my community, was the only Lynn in the province without beds for youth mental health patients. Bringing this important service to Barrie immediately became a top priority for me. And on Monday, I was pleased to join Eric Hoskins, Minister of Health and Long-Term Care, to announce that Royal Victoria Regional Health Center had secured funding of $3.2 million annually to support an 8-bed child and youth mental health program, which will support over 300 inpatient and 3,000 outpatients every year. The announcement included a moving performance by singer-songwriter Nathan Arons Fraser about his struggle with depression and a speech by Jenna Wiseman, an RVH employee who had tremendous difficulty finding help for her own son who struggled with mental health issues. This has to be, there was fantastic support from community members who helped the hospital foundation raise millions of dollars towards this Hearts and Minds project. Thanks very much to them. Services provided through the new care center will include prevention and health promotion, assessment and specialized treatment based on individual needs, ranging from moderate to severe and complex conditions. Thank you. I thrilled the young people in my community. Further member's statements? The member from Scarborough Rouge River. Thank you, Mr. Speaker. I feel very honored to introduce the Muslim Welfare Center and organization that's been providing excellent community service locally and internationally for over 20 years. The center is located in my riding Scarborough Rouge River. It serves all communities without any distinction. Their services include the three food banks, school nutrition programs, 19 GTA schools, meals and meals, two free medical clinics and the list goes on. 20 years ago, they also established a shelter for needy women and children. It provides a culturally sensitive service for them. They began a new tradition by providing first to free Halal Sunday lunch for homeless people in region part area. They also provide similar service in my riding. These services are an important collaboration between various ethnic and religious group and it's a wonderful Canadian example of charitable giving. They also work internationally on various projects such as installing pumping wells, providing free education, health care program in needy communities. I'm especially proud to have known and worked alongside this founder, Mr. and Mrs. Major Abbas Ali. While this is inspiring couple has since passed on, the center has continued to do its mission, mission. I hope to continue working together with them in the spirit of service to humanity and service to God. Thank you, Mr. Thank you for the member status, the member from Parkdale High Park. Thank you, Mr. Speaker. I rise in solidarity with an Alberta MLA named Sarah Jansen, stood up and talked about some of the things should be called as women in politics. I wanna add to that list so that we should all know this. And I know men have been called these names too, but sadly it's about 90% men who do the calling. I've been called ridiculous, a laughing stock. I've been told to put a gun in my mouth.  I've been called several words I can't say in the house. I've been told as a dyke, all I need is a fill in the blanks. I've been called a disgrace, immoral. I've been told that children should know their mothers again, fill in the blanks, words I cannot say in this house. I've been told to try rape, you'd like it. I have been raped and I didn't, thank you very much. I shudder to think, Mr. Speaker, that our daughters are being subjected to this kind of language and this kind of abuse online. And I shudder to think that some of our sons are engaged in doing this abuse online. It's time we all said, stop it. It's enough, it does erode our souls. Thank you. Thank you. Members, ladies, the member from Kingston and the Islands. Mr. Speaker, as I know you are aware, we're joined today in Queens Park by many United Church members who are involved in a project called Breadknot Stones. This project was started in 2014 to raise awareness about child poverty in Canada and to eradicate it. The name Breadknot Stones was inspired by verse nine in the book of Matthews that reads, if a child asked for bread, who among us would give that, wouldn't give that child, who would give that child a stone? Recent statistics suggest that there are still too many children living in poverty and one is too many. Today, Breadknot Stones has given each member of provincial parliament a rag doll. These handmade dolls of hope serve as a powerful symbol and each one is unique, it has its own name and represents a child living in poverty somewhere in Canada. Many politicians and policy makers across the country have received these dolls as a reminder for children who are still asking for bread. The Ontario government recognizes the numbers are not good enough and in response has implemented many programs and initiatives such as the Ontario Child Benefit, Healthy Smiles Program and Expanded Nutrition Programs for students as part of an ongoing effort to address the issue of child poverty. In my writing of Kingston and the Islands, there are many community organizations, service providers and individuals working hard to end child poverty and youth homelessness. Thank you to Breadknot Stones for their hard work and in their words, together we can do it. Let's not stop until it's done. Thank you. For the members, the members from Fort Hill. Thank you very much Mr. Speaker. I just had a wonderful lunch with a lot of Jewish women and they're part of the Canadian Jewish Political Affairs Committee, commonly known as CJPAC. Many people here go to their fantastic action party each spring and they're doing a program called Women in Politics Mentorship Program and today we had a lunch which was a kosher lunch actually by kosher applause catering David Silber from just across the street from me when he grew up just across the street from me and we were joined by Julie De Brucen who's an MP downtown in Toronto as well as my colleagues here in the house, Sherry, the minister, the MPP from Parkdale Hyde Park and the associate minister of education in Jira and basically we told the women a little bit about how we got involved in politics, why we got involved in politics, what we liked about politics. Luckily there wasn't too much time to talk about what we don't like in politics and encourage them to get involved and consider possibly helping somebody in a career in politics or having a career themselves in politics. I just want to give a quick shout out to Sherry Firestone who is here. She's the deputy chair of CJPAC advisory board and the organizers of the whole program were Brianna Ames and Danny Peters. So thank you and I'm hoping that we have an even bigger crowd. We had about 20 women at the table. I'm hoping it's a bigger crowd next time and I'm encouraging people to get in touch with CJPAC and the women and join us here at Queen's Park. Thank you Mr. Speaker. Thank you for the member's statements. The member from Tomiskimi Cochran. Thank you Speaker. I'd like to take this opportunity to inform the house that there was a major accident on Highway 11 just south of Tomogamy this morning at nine o'clock. It involved at least two tractor trailers. The highway has been closed from Cobalt to North Bay for the foreseeable future. I'd like to express on behalf of the house for the families involved and for the drivers involved. We don't know what's happened yet but judging by the mushroom cloud that we see from the distance it was a very, very major accident. And once again this demonstrates every winter we go through this where people have to fight the highways in Northern Ontario and when there is an accident, accidents do happen. But in Northern Ontario when Highway 11 is closed the access to medical services in other towns is closed. The access to your families are closed. There is a detour, you have to go to Quebec and come around. And I can't express how serious that is to be cut off and it also once again shows how important passenger rail service is to our part of the world and why it needs to be reinstated and why cancelling it five years ago was such a major mistake. You can't continue to cut off pieces of this province. Thank you. Thank you. Your member's statement, the member from Durham. Speaker, I rise today to tell you all about a charitable project that recently took place at a high school in my riding Holy Trinity Catholic Secondary School. Holy Trinity partnered with Biop in Oshawa to run a sole for sole shoes drive at the beginning of November. Sole for Souls is an unprofit global initiative that fight poverty through the collection and distribution of new and new shoes. After much hard work and dedication, Holy Trinity managed to collect 5,750 pairs of shoes, Mr. Speaker. These shoes will be donated to help residents in Haiti affected by Hurricane Matthew. Thanks to Sarah Zinke, the teacher who spearheaded this collection of shoes and thanks to her English class that worked tirelessly to ensure this project was a success. Ms. Zinke and her class made posters to promote this shoe drive. They distributed collection bags and gave out information sheets to classes all over the school. I speak often about the selfless volunteers in my riding and the generosity of those who give so much back to our community. I am so pleased to be able to stand before you today and tell you about all about Durham's good news. My hope is that others will be inspired by this charitable work and that we can all continue projects such as this one all year round. Thank you, Speaker. Thank you. I thank all members for their statements.


Yeah, Jamar after the Mike Gasicki gritty on Sunday, do you and Justin Jefferson have any plans to kind of make a tutorial video maybe so that never happens again. That guy is just doing his own thing, man.   I'm not mad, but we need to give him some lessons. We need to look up gritty tutorial videos on YouTube so he can get it down.


The movie's got such a great cast. What's your funniest or most memorable moment from filming? We get asked that a lot. We worked the craziest hours. You know what someone said to me? They had Mindy said to me the other day, Sandy kept bringing it and saying, let's bring you some tequila on to the set. I brought it to the set. And just in that voice. And it's being said tequila on the set. We had a little bit of tequila, but we have never seen you drink it. I drink it at night. No, everyone said, but did anyone see Sandy drink it? I drink it. I don't know. And we all got a little woohoo. But did Sandy drink it? I did. You had the grapefruit juice. I didn't know that you had the tequila in that. I like to mix my tequila. I like to mix. So we were in this van scene and we're like, what is happening? Why? Because the guys had a bar. We didn't have a bar. They were done at five. We were never done at five. So we brought the tequila and some plastic cups and some ice. I like grapefruit juice. Re-stackable plastic cups. Exactly, yeah.  You did? I did. I like tequila. I like tequila and grapefruit juice. You saw me drinking the other night. I know I did. The while filming. We were crazy. Crazy? And I was a green screen drive. I was driving. I was in driving through the streets of New York, Mowing Down, you know, elderly pedestrians. Can you imagine? One night we were shooting very late and Cate Lancet, who, you know, is an extraordinary actor and performer and stage actress. So she never really has trouble with her. I mean, she just really... But it was like two in the morning. Do you remember this night? And she clearly zoned out. She had zoned out for just like one, one thousand, two and thousand. But it was her line. So we were all like... And then the way she came back in was like... And like what came out of her mouth was not right. And the line was not right. And it was like two in the morning and we really all did start laughing. And she was like, I'm so sorry. And we were just so happy. She was the one who messed up. It was nice to hear that Cate Lancet has moments of unfocused. But she was clearly thinking about like some other issue. She was like, oh God, I should really... Don't forget to call so and so. So and so in the morning. And we have a big movie like this. There must be something to shoot which don't make the final cut. All of our stuff. Yeah, most of me. I'm not in the movie. I look really good on the poster. I'm really happy to be here. We shot. We shot an exorbitant amount of flashbacks up in history and real cool. Great way stuff. We looked amazing. All been cut out. Yeah. It was just because the characters are so interesting that all of the characters backstories are so rich. And you know, the focus has to be on the high. So, you know, whenever you make a movie like this, there's always a lot of stuff that goes by the wayside and hopefully gets seen on the DVD. Yeah, we're hoping that's where it'll be. We're all our best workers. Yeah, all my work is always on one. Straight to video. That's where, when video existed, I really just dated myself. Can't wait to see the outfit from the queen. Yeah. Keep in mind, I have the best outtakes. I play Queen Elizabeth. Anyway, because there's some casino bits that were in the trailer. So, they were originally backstories. Oh, yeah. I didn't come back often. I didn't see those bits. Oh, the casino bits. Oh, really? So, they sold the movie based on us on the street. I see. We had a scene together that was, we thought was really swell. And I guess they didn't because they didn't put it in the movie. It's kind of like funny improvisational scene. And also, we didn't really get to do much together. So, it was like our opportunity to do a thing. We had a little scene. And at the end of it, Gary was like, cut. That was so funny. So funny. So great to see your dynamic. Oh my God. It was great. And then I saw the movie and it was, it was not in the movie. It's like, dear Gary, so I'm wondering if you could put back this, this is you typing. Yes. Dear Gary, I was very perturbed. I'm wondering if you could, if you could, if you could write on a real typewriter. Real typewriter. Yeah. I'm a classy, older, traditional kind of person. Yeah. Yeah. Dear Gary, I would really like my scene to be put back in with Sarah Paul.


Hi, my name is Yashmin Levy. I am from Jamaica. I am in the TESOL program here at York University, a great program to say, and I have been a teacher also of English for 21 years back in Jamaica. Hello, my name is Matthew, and I am in my final year for the TESOL program at York University. I saved the practicum course for the last course because all my peers told me that it is the funnest course to take. So I saved the best for last. My name is Sajidur Rahman Milon. I was a teacher back home for more than 10 years. Then I immigrated to Canada in 2011 as a university professor, but unfortunately couldn't be a professor, and instead I upgraded in doing master's in IT.  I want to get all these things back by being a teacher.  After I finish the TESOL program, I am looking to find a job as an educator, and I would say I'm interested in ULE or the LINC program, or even at the English School of Canada. My background in teaching English is teaching English as a subject, and I've never taught English as a second language. I don't want to step into it haphazard in the sense of fishing for things. I want to have the skill set so I can advance to that program. I got to experience real-life classroom management skills by the teachers. They had a great lesson plan, and they were following the order of their lesson plan, which I saw it was very effortless for them, and that's the kind of teaching I want to adapt and use in my classes. This is the theory that I had before, but I could see in my eyes in front of me the impractice, all those things, or visibly imparted in front of me by the use of technology, and also the theoretical things, especially social-linguistic things that I learned in the class. I have learned. I think I want to highlight what's about it, and it's maybe not so much specific to that context, but that always we were a smile. I observed almost like 25 students, and 25 students are from almost like 10 countries. She had to change the way of lecturing. I mean, adapting her lecture to the particular group of students, and also she did her job so nicely by imparting her lessons, keeping in mind the level of understanding, the level of learning of the students. This was very good to know, very good to observe. No matter what, she's always smiling, and even when she's correcting the students, she's smiling. What I realize is how important that one is, if you call an asset, can be in the classroom. Another thing I learned that is very important is building relationships. That's what I learned through my methodology that building relationships with your students is also important, and I see that she does that in every way by getting to know about their lives. The questions they get is unpredictable, and you always have to be ready with giving some kind of answer to the students for them to understand the material that they are learning. Teachers even used Google search for pictures to help the students understand, so it was very on the spot, but they were always able to deliver. The classrooms weren't that big. In one of my observations, there were six students, and in another observation, that class had nine students, and then my other class had only three students. All the students were in class, and in the beginning of the class it was quiet, but after the teacher started making some jokes and breaking the ice with the students, they opened up more, and you'd hear them speak more. Also, by asking them open-ended questions, forced them to say more than just yes and no. There were no beginners, but almost like intermediate type of students, especially they were there to bridge the gap. It was an academic bridging program. If anybody wants to learn effectively, that student has to know English properly, and that proper education could be possible by attending those sort of classes. They are mainly from the Chinese background, and there's one Korean student in the classroom. They are very quiet, very quiet bunch, but if you give them something to do on the computer, then you'll find the engagement is heightened in that regard, but they're also quite polite. I find them to be a quiet bunch, but not hard to work with. I would have advised myself to be more open-minded and more outspoken. After finishing my first program, I realized that in the midst of it, I realized that I needed to be more open-minded and be more outspoken, because it is something that will be outspoken more so because it tends to advance you better. It allows for you to learn more about people that you can learn more about you in all that regard, so yes, that would be an advice I'll give myself to be more open-minded and to be more outspoken. I would say that two months ago, when I was introduced to this project, I am not a tech person, but I learned a lot of transferable skills and I would just say to myself to relax and everything will fall into place. You just have to do the work and you would be, yeah, that's it, that's it. Just I want to be an accomplished teacher. That is always in my mind and that's why after 12 years of predicament or whatever you say, existential crisis, I came back to York as a family person. It was very difficult for me to pursue my dream, but now I have left everything back to go back and catch up with the dream that I left behind long ago. I would say that the program is very well geared towards the students who want to be educators. I feel becoming an educator is also becoming like a role model. I want to help newcomers who come to Canada and trying and they're integrating into a new society. I wanted to just give back to my community and I feel this is a great profession teaching them language while they are adapting to a new culture in society. I end up going into teaching for different reasons. It was a job that was there, put it that way, but being in the profession and being here for quite some time, it is quite fulfilling. Yes, it has its good moments, high moments and low moments, but all of them combined together has taught me a lot over the years. I know persons will say, oh, never again, but I don't regret going to teaching at all and I don't mind working with younger learners because they build you in a great way that you will never ever, some person will never imagine. It has taught me a lot and has built me in a great way that I have no regrets about it. I have no regrets.


Hello, hello, everyone. My name is Laura. This is my channel, Laura's Little Library, and welcome to today's announcement video I am so excited to be announcing year two of the Continuous On. Let's get into it. So for those of you who did not hear about the Continuous On last year, basically it is a read-a-thon that I created that is two weeks long, and it's all about continuing series and companion novels. Basically, I feel like there are so many of us, myself included, who start series but then never finish them, or we're waiting for the next book and that book comes out and then oh, you never actually read it, or you want to reread a previous book. There are so many excuses for why we're in the middle of so many series and trilogies and duologies. It's insane. I wanted to create a read-a-thon that would allow us to just set two weeks aside to make some progress on our series goals. I'm not picky about format. You could physically read it, e-book, audiobook, doesn't matter. It can be duology, trilogy, series, companion novels, anything that kind of just relates to each other that you want to read can'ts. So let's get into the specifics for this year. I have made some changes to the Continuous On for this year, the first being the time, the time frame. So instead of it being the first two weeks of April, it is actually going to take place from April 10 until April 24. So through the end of the 24th, it just works out better in my personal life and hopefully it works out better for some other people. So it is still gonna be two weeks like it was last year. It's just gonna be a little bit later in April. I have also decided to switch the badge system a little bit.  Now, there will still be badges for completing each tier and there are going to be four tiers. So there are four badges that you can earn and I will have those linked in the description below along with where my social media is, which is close to where the like button is, also the subscribe button. Who knew? So if you're interested in this read-a-thon, subscribe and hit the bell to be notified as I will be logging this read-a-thon and I will have another related video coming out quite soon. I want to make this read-a-thon super easy because I know that spring can be a very busy time for some people, especially if you're in school you're probably preparing for exams or if you work in an academic setting end of the year, end of the school year can be very busy or if you're starting to plan vacations. So I tried to make this a little bit less like stressful, but still have like some accomplishments that will hopefully help you read your series and also just relax a little bit and continue to read. So the first tier, very simple, you read a book. It could be a book in a duology, a book in a trilogy, a book in a series. It could be the first book, the last book, middle book does not matter. First tier is read one book. The second tier is to read two books. It could be any two books in a series or it could be two books from two different series. Doesn't matter. Read two books. Guess what tier three is. It's read three books, but it can be any three books. And then the fourth tier is completion. So if you could do this either by reading four books or you've completed something, whether it's a duology, a trilogy, a series, companion novels count for this too. If there is an author that has released multiple books in the same universe, but you don't need to read them in a specific order and their companion novels, that also counts. Yeah, so you only get into the fourth tier by completing something.  That's fine. That's perfectly fine. But it does have to be an entirety of something. It can't just be read one book and then you jump to the fourth tier. You have to actually read a duology or a trilogy or a series. I hope that made sense. If it didn't, feel free to ask questions in the comments. I will do my best to explain it there, but I hope that this made sense. So yeah, I tried to make it much more simpler on you and a lot simpler on me is now I only have to create four badges instead of like 30. I don't know how many I made last year, but it was a lot. So and I decided to make the badges more of a pastel color because it seems more spring and I think it's more fun that way. All right, I think that's everything. So like I said, I will be posting on my socials about it. I will have the badges linked down below. Ask me any questions if you have any in the comments. Feel free to subscribe. Let me know if you are going to participate, maybe what your goals are for participating this year. I I would love to make it to the fourth tier by completing a trilogy. I think my biggest one is how many trilogies I have that I could complete. I really could complete them. I have all the books, but I just I haven't. So my goal is to reach the fourth tier by completing a trilogy. So let me know what your goals are. If you're participating in the comments below, also subscribe, hit the bell to be notified. I post videos on Sundays and Wednesdays and my next video will be all of the series that I am currently in the middle of. So if you if you want to relate to that or feel better about yourself because of how many series I'm in the middle of hit the bell to be notified as that video will be going up next week. But I believe that is everything. I'm really excited about this. I hope you are too. So until I see you all in the next video, I wish you happy reading.


And Jeremiah Francis of Trinidad and Tobago, Kale Lewis of Grenada, Osman Holt of Jamaica, Malik Evans, Turks and Caicas, Josa James, a returning bronze medalist from the Bahamas last year, the Bermudian, Mark O'Carry of the Bahamas, and Jomari Pemberton of the British Virgin Islands. And usually you would rank the athletes in terms of their personal best or their seed times, seed performances in the event where you have to split them into heats, so this would be the lesser of the two heats in the Octathlon 100. Osman Holt of Jamaica, just coming off the Jamaican high school championships, very difficult to do back-to-back multi-event competition, so this will be essentially two in two weeks for him. He won't be the only one, though. We'll tell you more about some others coming up in the second section. Some adjustments being made to the starting blocks. Josa James on Bermuda also in this field, 16 Kingston two years ago, James, and a significant improvement last year in the Bahamas. And if he has continued to improve, he comes here with an opportunity to challenge again for a medal, and maybe who knows, even the gold medal, James will start in lane number six. Won the 1500 back in 2022 to close things out, symbolic victory for him, representing the Muda pieces at Track Club, see him there in the middle. Yes, very good at 1500 meters. The other end of the spectrum, the 100, that's where he starts. And he wants to have a good start. James is in lane number six. Off they go. Good start for the Grenadian. Holt of Jamaica is coming through now. Holt of Jamaica holding on to get the win, 11 seconds flat on the clock. Very good run from Marco Cario, the Bahamas coming through late to take second position. But it's the Jamaican, Osman Holt, who takes the first section of the Octathlon boys, 100 meters. 11 seconds, a solid run from him. Of course, it all comes down to points, 11.08, they round it too. So he takes that first heat and lays down a marker for the young men still to come. Ocari gets pleased with his effort. Still early days, of course, in the Octathlon, 70 events are still to go. The young men will want to preserve their energy and ensure that they can produce across the board, but Holt with a very fine exhibition of sprinting there. Confirmation, 11.08 for Holt of Jamaica, negative 1.0 meters per second. The win speed, Marco Cario of the Bahamas, 11.21. Jeremiah Francis of Trinidad and Tobago, 11.41. Kale Lewis of Grenada, 11.51, 11.80 for James of Bermuda. Malik Evans, 11.98 and Jamari Pemberton, 12.17. Your lady is being produced there for the short put as you also get ready.


First of all, and then Phillips is excused, right? Yes. All right. Everyone, please stand for the Pledge of Allegiance. I pledge allegiance to the flag of the United States of America and to the Republic for which it stands, one nation, under God, indivisible, with liberty and justice for all. All right. OK. Is anyone on the phone? Great. Thanks, guys. Approval of the minutes from July 14. There's been a motion to approve by Dean, second by Marcus. Any comments or questions on the minutes? Seeing none, all those in favor of approving the minutes, please stay dived. Aye. Anyone opposed? Chair votes aye. The minutes are approved. All right. Moving right along, resolution number 59, 2021. Resolution authorizing the appropriate city officials to execute a memorandum of understanding with Advocate Aurora regarding the terms and under-sending between the parties regarding the location, construction, and fiscal responsibility for infrastructure improvements associated with the development of the new Advocate Aurora Hospital, located on the parcel northwest of the intersection of Taylor Drive and Union Avenue, Director Bebel. Thank you, Mr. Chairman. What you have before you this evening is the result of months and months of negotiation back and forth on the infrastructure improvements related to the Aurora Hospital complex being built, just west of Taylor Drive at the intersection of Taylor and Union. With this, the infrastructure improvements really are going to entail a complete reconstruction of Union Avenue from Taylor Drive west in front of the hospital complex, as well as eastward to approximately, I would say, it's not the entire length of Union Avenue east, but it does go about halfway towards what I would say horseman, middle school, driveway entrance. The reason it goes east of the intersection is there's some major sanitary sewer that needs to be upgraded in order to accommodate the future sanitary sewer flows from this development. With that, that also impacts the road and the reconstruction of it. The intersection gets fully re-signalized with actual lane improvements. We're getting additional lanes on Union Avenue for left turn, protected left turns, right turn lanes, so forth, to help improve traffic flow and safety as a result of this. Ultimately, this goes back to the original development, and there was an intergovernmental agreement between the city of Sheboygan and the village of Kohler, basically laying out some of the terms and conditions of this hospital complex and its impact on the neighboring communities, especially the city of Sheboygan. Particularly that the things that affect the Department of Public Works is the infrastructure improvements. So we were tasked with leading this process in terms of ensuring that sound design was going to be implemented that's going to meet all of the requirements of the traffic impact analysis that's been submitted to us and meet the future development, not only for Aurora, but also we took into consideration acuity's future plans as well. And as you recall, a couple weeks back at a prior meeting to this, we had a memorandum of understanding between acuity and the city and some of their impacts and infrastructure needed for their development as well. This is kind of similar. Ultimately, that's much more impactful with a hospital. That's why you have several documents in front of you this evening. The one that I guess is probably just gives you a big overview would be the plan sheets that are color-coded that have green and blue basically on them and what they show is who's responsible for what portion of cost on the project. It's about almost a $5 million project with the majority of it being picked up by the Aurora Hospital with around, there's 660,000 that's identified as of today that's gonna be city, but there's another sheet that's gonna be added to this that's adding sanitary sewer that will be additional costs that we're going to talk about as well. The actual memorandum of understanding, we had the city attorney's office review and help draft along with Aurora's attorneys as well. I believe Thomas Cameron, the assistant city attorney with the city of Sheboygan is with us this evening and I guess I'd like to defer to him, Mr. Chairman, if it's acceptable, to have him add any additional comments regarding this memorandum of understanding. So I would defer to him at this point. Okay. Thomas, you got anything? Thank you, Director Babel. So there have been just some minor adjustments to the MOU from the one that was originally submitted in the council packet. They relate really to clarifying that Aurora healthcare is entering into this agreement on behalf of all of the Aurora related entities, a little bit of grammatical cleanup and then referencing the two related changes to the appendices as a result of Director Babel's reference to the sanitary sewer that's being done, adding another insertion, another page describing that and then accounting for that additional cost. And I believe Director Babel, please correct me if I'm wrong, I believe that additional cost is about $110,000 that we're estimating at this point. That's correct. Thank you. So we would recommend that the motion first be a motion to amend the MOU in order to bring that the version that was originally submitted in line with that final version, specifically to insert a new section one which clarifies that Aurora healthcare is entering into this agreement on behalf of all related entities to insert that additional sheet into the GRACE plans to account for the estimated cost of $110,000 related to that additional work and to make a couple of grammatical cleanups. I'm happy to talk about any of those items at more depth or anything else in the MOU if that would be helpful for the committee. I've got a question. Marcus. Thank you, Mr. Treverson. I have a question regarding the ability for Kohler to use the water to expand their water service outside of for Aurora. Is that a possibility? Have we weakened our position? If we sign this document, can anyone explain that to me? That is actually, it's my understanding, it's not part of this. They have a connection available to the water main that's existing there. That is my understanding, it's a wholesale connection to the village of Kohler. It's not directly to Aurora. So the village of Kohler then through their water rates will backcharge then Aurora through their metering process as well. Again, this isn't my area, that would be the water utility. But again, we do currently have a wholesale water agreement with the village of Kohler. We provide water to the entire village as of today. So I don't know if this water main in its location can be expanded to other locations, either underneath the interstate or whatever to provide further water connection at some future point. But again, it is allowable though through the wholesale connection through the village that we'll be providing the service. Thank you. Yep, team. Dr. Riebel, I just have one quick question about the extension of the union, the improvements is this going to be a full rebuild basically of union avenue? And I guess my question is, has it been considered to finish it up to 26th street so that it would be kind of, because that's gonna be like a half a block stretch that's gonna be odd otherwise. Yeah, so the project will have curb and gutter.  As we get east again, it's going back into that rural section. The thought process is we wanted to potentially hold off on completing that with whenever eventual maybe redevelopment of the property to the south side of union avenue, which is agricultural right now. So, but depending upon that and timing, that could be maybe a couple of years or it could be decades, we just don't know. And we realize if it's gonna be prolonged, we'll have to put in the capital improvements to then make that what we call that orphan section right in the middle. We gotta get it completed. I think that's gonna happen sooner and later. And I think what we'll start to do is identify it in our next five year capital improvements program, that section to be upgraded. So it matches from the east side, like it was you would say from 26th street to the new improved section up to about George Avenue. Okay, I guess because one of the biggest things that I've heard from residents in that area has been they would like a bike path or something along that because that is a treacherous road to try to connect to that bike path. I would agree and what we're looking at as an interim measure is to maybe place an asphalt path on that north side of Union Avenue which would be along the school side, I would say. Because that's where most of the traffic is and we would have it off the side of the road. So it's not right on the edge of the road because that it's pretty tight there. So we would try to separate that as well for safety. Okay, that's good to know. I've got a follow up question. Regarding storm water management, the storm water that's coming from the village of Kohler, is that entering into our storm water system? How is that handled? And are we going to be facing most of the cost of dealing with that storm water? Because I know down at the lake we've been really focused on the erosion and everything that's coming with that. Actually the storm water is being retained on the site of the hospital. It is discharged but it's discharged into the town of Sheboygan through what I would say the Lutheran school area. There's some drainage ways and ponds. Eventually it goes to the Sheboygan River then. Thank you. The other questions? No. Make a motion to approve. Do you need to? Give the amendment first. Well we gotta make a motion and then a second. Okay, I'll second. Okay, there's been a motion. Motion to amend? There's been a motion to amend to accept the staff's recommendations as city attorney Thomas Cameron stated previously. That's a friendly amendment if I've ever heard one. Is there a second on the? Second. It's been a motion and a second on the amendment. Any discussion on the proposed amendment? Seeing none. All those in favor of approving the amendment, please state aye. Aye. Anyone opposed? Chair votes aye. The amendment is approved. Back to the whole document. Any discussion on the whole document as amended? Seeing none. All those in favor, please state aye. Aye. Anyone opposed? Chair votes aye. That's approved. Is everybody? 3.2, resolution 60-2021. Document 4.4, resolution authorizing the Director of Public Works to accept conveyance on certain lands from the Schwauginger School District. Thank you, Mr. Chairman. This document as we talked about, this is also part of the same project. Right, it would be the northeast corner of Georgia and Eugen Avenue. It's part of the Sheboyan Area School District. And in order to provide a better turning radius at that intersection when it's finally approved, we need some small triangle of right-of-way as well as a temporary limited easement to be able to construct this as well. So this is, we've talked Ryan Sasma, City Engineer Ryan Sasma, talked with the school district and was able to get this right-of-way and easement needed at no cost to the city. Comments from committee members? Motion to approve. Second. I'm gonna motion my mark as second by Dean. Any further discussion? Seeing none, all those in favor? Aye. Aye. Anyone opposed? Chair votes aye. 3.3, quarterly reports. Thank you, Mr. Chairman. Again, this is our quarterly benchmarks that we provide on a quarterly basis. From now, this is for the second quarter. And I know it's a tremendous amount of information that we provide from the department. And I guess I don't wanna go through this line by line, but I'm very proud of all of the efforts from all of our divisions within the department. And I know Mike Wilmes from Buildings and Grounds and Traffic is available this tonight as well as Ryan Sasma, City Engineering. Jason Blasiola is available as well as Dawn Sokolowski, our business manager, can answer any of these questions regarding some of the data that's included in your report. And again, it's for information purposes. We're always available at any time. If you have any questions, comments throughout the year, we don't always have to wait for our quarterly benchmarks to come out. So always willing to help and answer and help your constituents whenever an issue arises. So I guess I would entertain any questions or then also then specifically, I might refer them to specific division heads. Any questions for committee heads or department folks? I've got a question. Marcus? Looks like the amount of potholes in tons that we have filled with HotMix, CodeMix or asphalt overlays is down significantly compared to last year and most years before. Is there a particular reason for that? Yeah, we haven't started our real big paving. So we're still on Savement Avenue and we'll be paving 10th Street. We're gonna start working on 10th Street this week and then Martin Avenue. So those tonnages for the overlays will increase dramatically. This year with the COVID, we didn't bring back very many seasonal workers and they do the majority of the potholes at this time of the year. So we are sending pothole wagons out. It's mainly the complaints and the complaints and ones that we've come across and know we're in the previous summers, we'd have kids and we would give them routs and go out and proactively look. But this year we just haven't done that as much with the lack of seasonals. Thank you. I've got a couple more questions. Can I just have a couple? When it comes to street cleaning, I just wanna say that I have noticed the street sweeper come by my house very frequently and I appreciate it. But can we talk about the backwater calls, what they are and why there's so many of them compared to last year? Yeah, the backwater calls when we received the two inches of rain in the, I think half an hour, it overwhelmed the sanitary sewer and that's where the, with the inflation, excuse me, the rainwater getting into the sanitary sewer and it caused a significant number of backups. But that was due to that main rain event that happened a month ago. Is that something that we should be fixing? The system, the system is really, there's certain areas that we fix and we tighten up the system, but there are cases where it's just not designed for that type of flow and that type of event, which is a rare occurrence. And if we designed, it would just be far too expensive to reconstruct and design sewer systems to handle that type of flow. So there are, I guess what I would say, it's unfortunate situations that do occur in nature that overwhelm the system and that's part of the cost overall in terms of managing it. So it's a decision point made that do we spend millions and millions of dollars to prevent maybe a couple tens of thousands dollars in damage over decades versus, again, trying to reconstruct everything. So that's the dilemma. It's not uncommon. This is, it's not unique to Sheboygan. In fact, over the years, especially in the storm, storm sewer system, we spent literally tens and tens of millions of dollars over the decades since 1998's flood that has increased the amount of rainwater that we're able to handle. It's pretty rare for sanitary to get overwhelmed and typically either it's a situation where the storm in the water is so fast that it builds up and then it finds its way into the sanitary either through a manhole or a manhole, it gets blown off and then it gets overwhelmed. Then we get backups. That's, again, a rare occurrence. Overall, on an annual basis, our backwaters are fairly low. Thank you. Just to go to the other question. Any other, Marcus? No, the only question I, how are we doing as far as the garbage collection as far as the, I know that our amounts were higher because of COVID. How is that going now with this? Is it decreased or are we still doing and also how is it going with the new garbage collection system? Yeah, I think what I'd like to do is refer to Jason and he's been really honest. I know the tonnages are still up. They haven't really come down, but I'll let Jason explain that it's really been a successful rollout and can't say enough about the team Jason and his crew and Dawn and the office in terms of the amount of calls that we've taken to help explain the system to the public. Overall, it's been a great success, but I'll let Jason explain more. Okay. Yeah, we've seen a pretty big increase in the amount of garbage. And with that too, if you look at, when I was looking at this, the self-help center or the recycling center too, the amount of yard waste, we've seen a spike in that, but people not working bring stuff down to the yard. I was talking to our sanitation supervisor, Luzon, all the daily numbers, and he said he's starting to see it come down a little bit, but if you look at the second quarter from this quarter, which I have here, where'd it go on me? Sorry guys, find my paper here. We've seen it go up quite a bit, but for the most part, the containers have been able to hold the garbage. We haven't had a whole lot of cases where people aren't able to fit the weekly garbage and recycling has gone up too a little bit. I've been also working with Thomas. I'm working on a letter. We've been tagging people with who have been using bags. So I've been keeping a spreadsheet of that. So people that have been multiple times, I'm gonna send a friendly letter out to say, hey, maybe you didn't see our tag, but we need you to correct the bags on the recycling and if we've had problems with that. So last, what do we have here for? I'm looking at the tonnage and it's gone up from 2,900 to 3,400 from first and second quarter, 19 to 20. And we're just now starting to see and take back down a little bit. Any other questions for Jason? Can you guys hear us? That's it. Yes, one final question. How are trees, are tree branches ground measured in dollars? I just don't understand that. The branches, what we do is we actually hire a contractor to come in and grind the branches. That's what that expense is for. Thank you. Yeah, I don't have a way to measure or weigh the branches that the citizens are bringing in. So we can distract the dollar amount. Thanks, Jason. Any other questions on the performance report? All right, sounds good. Next meeting, August 11th, seeing that we've exhausted the agenda, is there a motion to adjourn? So moved. Second. All right, there's been a motion. Second, all those, please state aye. Aye.  We are adjourned at 555. Thank you, everybody.