Okay, welcome back, everyone. It's theCUBE's coverage here in Seattle, Washington for Amazon Web Services Marketplace Seller Event. Really the big news here is the combination of the partner networks with Marketplace to one organization called the Amazon Web Services Partner Organization. Again, great news, things are coming together, getting simplified, and I'm John Furrier, host of theCUBE. Got a great guest here, Trish Glastro, head of Worldwide Alliance at Wiz, the fastest growing software company in history. Congratulations, welcome to theCUBE. Thank you so much and thanks for having us.  Take us through the story real quick, it's worth noting, Wiz, the company, fastest growth, we're seeing, take us through the quick soundbite. Sure, so the quick soundbite, so I was at AWS and my husband shared an article with me on CNBC.com about Wiz, they just had a big funding raise and he's like, you really have to read this and I read it and I said, oh my God, every single customer that I've met with the last year and a half has this problem, I have to find a way to be there, I don't care if I have to sweep the floors. Lucky enough, they needed someone to run channels and alliances, so I did not have to sweep the floors. But for me, when I think about our success, it's really this convergence of a series of things, it's right time, right? COVID forced everybody to the cloud, probably a little faster than they were ready to, right market, and we have this convergence of an incredible product market fit, helping customers accelerate their cloud journey securely and then I can't say enough about the team. I thought it was fascinating, as great as our product is, when I got on board, everyone kept telling me they bought our product because of the team and I was like, okay, cool, what about the product? And then I met the team and I understood, so. Really exciting. Jumped off one rocket ship. Yeah. To go on to another one. Yeah. You like to ride those big fast growth companies? You know, I wish I was the kind of person where I need some excitement, right? I love to build and I've had really good luck that I've always been able to find myself in a place, whether it's at a massive company or startup, to find myself as a builder, which has always been awesome. Well Trisha, it's great to have you on theCUBE and a little fun fact is your sister was interviewed here on theCUBE in 2019 by myself and so we have the first sisters, both CUBE alumni, congratulations. I think that's, you know, honestly, of all the accomplishments of my career, that's definitely one, I got to make sure I get a plaque for that. You will, you get a VIP sticker too? Yes. Sticker, let's not get crazy now. All right, a little designated in the front page, I'll have a very big story. L-Fun, all good. We love theCUBE, we'd love to get the insight, so I want to get your thoughts, okay, you've seen the Amazon side, you've been on that side, now you're on the other side of the table with a partner growing. We're here to sell our conference. Big mission here is let's make things simpler and easier to procure software since you're already fast growing. What's in it for the customer to work through AWS to get whiz? Obviously, you guys got a lot of demand. Yeah. A lot of money flowing through. You guys have a direct sales force, are you going through the marketplace? What's the relationship between whiz and AWS Marketplace? So huge, honestly. And it's been a huge contributor to our success. We were lucky because we were born during COVID. We're born in the cloud company. We got to build it from the ground up. This wasn't something that we had to go and figure out how to integrate into our existing ecosystem. Our ecosystem is actually built around the marketplace motion. It's interesting as coming from AWS and now being on the other side, something we really put a focus on is, I see a lot of the companies that I was working with. Cloud was very much this thing that's kind of in a silo in its own box and it competes internally. And really, when you get deeper and deeper into the marketplace, it becomes about, how do I use the cloud to really accelerate what I'm doing, to integrate it across my different channels. And for us, AWS is our deepest relationship on the partner side. We invested heavily, early and often. And it's been amazing. You know, Trisha, I saw one of the Databricks guys as well and other companies that are big successes. This is a unique time here at the marketplace. We're on the ground floor. You can see here where there's no stage. It's the smaller, small venue, very intimate event. But it reminds me of 2013 when re-invent was starting to get traction. Second year, small, intimate, a little bit bigger, obviously. But this is going to feel like it's going to explode. And you mentioned that you guys are building emotions around the ecosystem of the marketplace because you were born in the cloud and COVID. So it's almost like if you're a startup today, why wouldn't you be in the marketplace first? Why even have that motion? So it reminds me of the old days of your startup. Why not use the cloud? Why build a data center? No, and I think that's a really great analogy. You know, at least from what I've seen, it's super interesting as a startup because when you come out with a new technology in a perfect world, customers would already know what you were going to make and have funding allocated for it. And we would all have this much easier sales cycle. That's not how it works. The customers, you know, as much as they might want to get your solution, they have real things like budgets to deal with. And so it's really cool because when you work with the marketplace, it's a pool of funding the customer has allocated on the customer side. It burns down their commit with their different contracts. So that's usually powerful for them, right? Being able to consolidate your IT spend, reduce your overall total cost of ownership is usually powerful to the customer. And on our side as a startup, so not only are they the financial benefit, it also helps you elevate the conversation. You know, a lot of times in the security industry, it's really all about like speeds and feeds. That's how we sell. Cybercrime is 300% on the rise and stuff like that, right? But being able to kind of get above that and help the customer, you know, have a financial conversation is really helpful too. So if I'm a startup, I'm a company, what would be the playbook for me? So you know what? I'm going to go all in in the marketplace. I'm just going to build the best kick-ass product. Okay? I got product market fit, I'm going to focus all my creative energy on building the best tech with the best team, all my friends and colleagues, and none of this nonsense, go to market direct sales force, just go all in on AWS. I know the product market fits there. What's the playbook? What do I do? Just list it? So I think this is one of the mistakes that a lot of companies make when they first start out with the marketplace, right? They're like, I will get to the marketplace and then AWS will sell my solution, I'm done. The marketplace is really... Where's the money? Back up the truck, come on. Exactly, right? Like they have all these customers, they should just all come to me, right? And I think that's one of the mistakes that organizations stumble on initially because they go to the marketplace and then AWS is not selling their solution for them immediately and they're like, the marketplace is a failure. And it's really not. It's just the beginning of that, being able to go into the marketplace, being able honestly to set expectations internally and understanding the journey that really comes into play here. You know, building, one of the things that I talked to a lot about my team with is like building success within the sales reps and helping them be big advocates and champions for the marketplace. And the other thing is like, don't assume people know. I can't tell you, I feel like my real job it was is I'm like the marketplace evangelist and sheep because that's all I do is talk about why they should use the marketplace and how it could solve all these different problems. Don't assume that people know how to do these things. Like you have to keep reiterating the message and you have to find sellers that are ready for it. And then you have to really, you have to teach them how to do it and then align your sales process accordingly. Like, comp neutrality has come up a whole bunch of this conference today. It's important, you need it. That's like huge. How big is your sales force right now? On the direct side or indirect? On the direct side, I think we're like a hundred or something like that. So you have people out there on the streets knocking on doors, selling, how's that comp decision go internally as you guys have that? What's the uptake in the marketplace for you guys right now? Is it high? Is it sell through? It's been really high honestly, yeah. And we've been really great. We have some incredible champions internally who are really great about sharing their experience, helping other sellers understand. Like we've honestly had amazing Coastal stories in AWS where they've been so supportive and helpful. And it's amazing. Like we've had so many sellers that have done their first marketplace transaction ever. And now it's like for some of our sellers they're at the point where they're like, I don't want to not do a marketplace transaction. It's just, it's so much easier. Take us through the procurement benefits. Take, walk me through what happens on the procurement side. What's the benefits for using the marketplace as the procurement process goes through? Oh, from a procurement side, right? It's like, it's simple, right? Like you essentially click a button and it's done. Like from the seller side, like imagine not having to like chase down 15 different signatures and make sure nobody's on vacation, right? So it just takes this really convoluted process that they would normally deal with. It makes it a lot simpler. On the customer side, right? Being able to have one consolidated is super powerful. Burning down against commit, super powerful. And I think that's something that's really helped our sellers too, is being able, like we spend a tremendous amount of resources on educating our sellers, not only about how it's going to help them, but also how it's going to help the customer too. So good internally for you guys, frictionless, easier, better, sounds like a better path on that. I won't say frictionless. I mean, we're about a year into this, but it wasn't so much frictionless because it's not a place itself. Right, it's not a hassle.  Would you get an eight? I'd sell like an eight, yeah. Okay, okay. But it's important for organizations to understand that, right? Like just because there's a little bit of friction at first, like the most important thing I told my team is they were like, look, like, well, why doesn't everybody want to do this? This is so easy. And a good seller will take the hard time every way when they know what the defined outcome is. The marketplace to them feels like a shortcut at first. So very much helps them become like, hey, look, this isn't a shortcut. This is going to help you. Like this is a good thing. And once you get that adoption, like that's where the primary friction is. They almost go, is this too good to be true? This can't be real. It almost sounds so too good to be true. When you think about, okay, so let me take them a sales rep for a second.  I want to buy it. I got to get my P.O. approved and I got to go get my, tell my boss about it. Does it go through that kind of normal, sales motion where you got buy in and now they got to commit and close and get a contract or they just go to the person who runs the account, click the button. Like, like, I mean, I like to see that shortcut happen. Like, so on the customer side, what do you see as the process? Is it just go to the console and hit buy and. Depends on the customer. Honestly, I'm kind of where they are in their cloud journey. You know, really mature customers tend to have a little bit more of a mature process. You know, earlier customers, it tends to be a little less, let's say, structured. But no, it's definitely not. The customer just clicks the button and it's done. That would be quite nice, we're just not there yet. But it's definitely a much simpler process because you think about it on the customer side when they decide they want to buy something, especially something new. They don't have allocated funding for it. They have to go build all this justification for funding. They still have to do that, right? But then now there's a pot of money that they can go to and be able to retire against it. It does help in that sense a lot. Chris Grew has talked about on his keynote, the buyer journey survey. That seems to be on the customer side. Having those processes where they can forecast against it. They kind of know what they're getting. That sounds like a great thing that's happening. I want to get back to this comp issue again. Because this came up, I heard that a lot. We talked with Chris about the competing thing. That's not an issue in my mind. But I think the factor to me, if I'm looking at this, is that if you get the comp right, they can sell it at Amazon. Your sales people get comped. It goes through the marketplace. How do you look at that? How do companies are looking? How do they look at the comp? What's the deciding factor? Or is it a non-issue? What's the core opportunity? I'm going to be honest. I think I got a little lucky. Because I think getting alignment at the executive level that this was something we should do, to be totally honest here, wasn't super hard. When we presented a clear plan, how we were going to do it, what other companies were doing it, what it did for their business, to our executives. Did we get some pushback? Sure. Healthy question, sure. But it really wasn't super hard. Was it margin related or more operational costs? It wasn't even margin related. It was, again, more of this feels too good to be true kind of thing. So it was more proving it to them. Like, no, it really can be that easy. And then on the comp side, for us, we look at it as a cost of sale. So we treat it the same way. We treat all other channels. And we wanted to make sure for our reps that when we think about the channel, whether from, especially with marketplace, it can't be harder for them to do a marketplace transaction or less incentive for them to do that than a direct one. That doesn't incentivize the right behaviors. So it's more of an indirect channel play. Yeah, so for us, it was about aligning the right incentives to drive the right behaviors. It wasn't, it actually was a pretty short discussion on the company's reality. Everyone was like, no, this makes sense. We should do that. Yeah, I mean, I think it's an easy, easy, but you have to be organized for it. Like Chris said, don't put the toe in the water. Put your flagship offering in there. Make it valuable. And then the flywheel gets going. The Amazon salespeople can sell it. They get calm. That's always a good thing. Yeah, and I think that's something that was really interesting. When we started on the marketplace journey, like I said, it's not just you get in a marketplace and you're done. Chris talked a lot about ISV Accelerate and how you elevate yourself within that program, doing things with ACE, like putting in different opportunities to start to essentially build that groundswell to drive COSEL. It gets that first step into it, but there's so much more that we're still discovering and learning today as we're building it out. And you said you had some good COSEL examples. Oh yeah, so we've had some great COSEL. It's your best one. Best one to share. So my favorite one. I won't say the customer name, but we were in the final stages and a customer was really like, oh, like this is a lot of money. I'm really nervous. And I think what's crazy is that at AWS you have a different relationship with customers. Like you are truly a trusted advisor and rightfully so. AWS really does a great job with making sure their account teams do its best for the customer. And so an AWS seller or technical resource on an account says, hey, no, this is the right thing for your business. That is huge for the customer. So we at Wiz actually spend a lot of time investing in enabling and educating the AWS account teams. So they feel comfortable when they get into that situation where the customer's nervous of being saying like, no, this is, you need to do this. This is going to be good for your business. They carry a lot of weight with the customer. Absolutely. And so you almost have to treat them like a lunch and learn, get them up, mind share. So it's kind of like an indirect relationship for you, but for them it's a part, you know, this is basically a channel. Yeah, and I think that's the thing that really is something we've really heavily invested in is building, I call it the ground game within AWS, right? Making sure we spend time with they enabling their reps. We enable their technical teams, lunch and learns, right? Like there's so much energy at AWS to really invest in technical solutions that help their customers, which you don't always find that a lot of partners, honestly. Well, Trish, great to have you on sharing the AWS relationship story with Wiz. Got to ask you, what's it like to be working for the fastest growing startup? What's it like? It's pretty fun. You know, let's say I don't ever wake up on a day and say, man, I just wish I had more things to do. No, it's been an incredible journey.  It's the most fun thing in the world. I've learned more in the last, we like to joke that we're a five-year-old company and a one-year-old company at the exact same time. And what's cool is we get to learn, and I've learned so much this year. When was the company officially formed? It was officially formed before, so it was officially formed in February 2020. We started officially operating in the January following. 21. So 21, yeah. Yeah, so one and a half years. One and a half years, isn't that crazy? Great, and 100 million ARR already hitting that. Yep, it's been a wild journey, I'll put it that way. What's the success of the businesses? Is it the onboarding? Is it the business model of Freemium? What's the product market fit dynamic? Why so fast? I mean, how's the needs there? Pandemic, fresh clean paper, doing it right. What's the, why is it going so fast? Well, I think about this. I've been in the security industry for too many years. And when you think about normal security products, like there's so much time to value. You have to deploy all this infrastructure, and then you got to wait till something happens that you find that's scary, that will excite the customer, right? It's a lot of time to show value. What blew my mind is the way that we approach or the problem that we're solving is essentially immediate time to value. So the customer connects within minutes. They're immediately presented with, here's your top risks, and then they can take action on them, right? Like it's not just here's these big threats and detecting, it's actually empowering the customer to go and fix things, that's powerful for them. Send the renewals there, coming in, people like the product. And we've only been around for a year and a half, so there aren't that many renewals yet, but let's say we have an extremely strong renewal rate from our customer base. Yeah, I mean, you have a great product. Well, thanks for coming on and sharing. What's your assessment so far of the AWS Marketplace, kind of reorg with APN, partner network, to have one organization? What does that mean to the market? What does that tell you? So I was really excited. So we're actually built this way. So I run both our channels and alliances organization and it was great because it allows these two things to work together and very well. And AWS I think is realizing the power of bringing those two groups together. So when I saw that I was like, that's going to be great. It's going to make it simpler, easier, and at least for us, it's been really powerful. Awesome. Thanks for coming on theCUBE, really appreciate it. We'll get you that plaque shortly. I thought I was getting a sticker too, don't forget the sticker. A sticker, definitely guaranteed. And we'll give you a VIP icon on our CUBE alumni network. All right, I like that. Thanks for coming on all shares. Great stuff, thanks. Awesome, thanks for having me. Fast growing company, history here on theCUBE, bringing all the action. Again, the new flywheel is going to be procured through the marketplaces. This is obvious how it all kind of works and forms. It's kind of happening in real time. CUBE's got you covered on the ground floor here in Seattle with more coverage after the short break.


Hello, Columbia. Welcome to our edition of Telling Our Story, Exploring the Parks. I am your host, Wanda Austin Herndon. Join us as we explore our parks. Hello, Columbia, and welcome to Telling Our Story, Exploring the Park. Today, we're at our beautiful historic Inzer Keenan House. Today, we will explore all of our rental facilities throughout the city of Columbia. So come take a walk of us. The city of Columbia Parks and Recreation provides exceptional rental facilities and outdoor spaces at affordable prices, each offering various amenities, including kitchens, covered shelters, beautiful landscaping, and more. Our facilities are a natural choice for all types of events such as family reunions, weddings, receptions, board meetings, retreats, anniversaries, birthday parties, festivals, concerts, and much more. All rental reservations can be made online or in person at the City of Columbia Parks and Recreation Administration Office, 1111 Recreation Drive. Between the hours of 8.30 a.m. or 5 p.m. Monday through Friday, a minimum of 15 days, business days, notice is required for most reservations. Any reservation for concert festivals or amphitheaters must be done 60 days or more in advance. This includes but not limited to Finlay Park and Riverfront Park. If you have any questions concerning our reservation centers, please contact our main office at<PHONE_NUMBER>. That's<PHONE_NUMBER>. We wrap up our tour today at Busbee Community Center. Thank you for joining us today. I am your host, Wanda Austin Herndon. Until next time, I'm telling our story Exploring the Parks. As with all our parks, our mission here at the City of Columbia Parks and Recreation is to change lives through a cultural of transformational leadership, innovation, and phenomenal customer service. Thank you for joining us today and please join us in the future for more episodes of telling our story Exploring the Parks. And remember, we are Columbia.


وأقولوا في القرآن ما جاءت به آياته فهو الكاريم المنزاله وأقولوا قال الله جل جلاله والمصطف الهدي ولا أتأوله الحمد لله رب العالمين والصلاة والسلام على عبد الله ورسوله نبينا محمد وعلى آله وصحبه أجمعين السلام عليكم ورحمة الله وبركاته مرحباً لكم في another episode from this series برأيكم بالمدرسة العمارية في حال السلامة الله عز وجل وقال ربكم ودعوني أستجب لكم والمصطف قلوا علىي وأنا سوف أخبركم في this series we are dealing all around the topic of du'a how to make du'a what causes your du'a to be accepted what are some of the obstacles that might prevent your du'a from being accepted what are some of the etiquettes of du'a how do you get near to Allah through your du'a and finally what are some of the supplications that you can make that are authentically reported from the Prophet ﷺ and having finished in the previous episodes the topic of the etiquettes of du'a and the kind of theory of du'a we now move on to a new topic and that is an explanation of the some of the supplications of the Prophet ﷺ and look at particularly those supplications which are comprehensive in nature we are going to start by looking at a hadith of our mother Aisha رضي الله عنها and this hadith is narrated by Imam Ahmed in his Musnad by Abi Dawood in his Sunan and by Ibn Hibban in his Sahih رحمه الله تعالى this is the hadith that our mother Aisha رضي الله عنها she said كان النبي ﷺ يؤجيبه الجوامع من الدعاء ويدعو ما بين ذلك the Prophet ﷺ he used to love the supplications which were comprehensive in nature that was what he used to focus on and that's why when you look at many of the supplications of the Prophet ﷺ they are comprehensive and general in nature and he used to give importance to those and prefer them over the supplications that were more specific in nature and there are many reasons why that can be the case first of all with one simple دعاء you cover many many different situations and that has multiple benefits to it first of all it means that for people who are just learning their supplications in Arabic you can learn a single supplication that will cover many many tens and hundreds of different situations that you might go through in your life that's one reason why you might give attention to the comprehensive supplications another reason why you might give attention to the comprehensive supplications is because a person doesn't always know what's good for them and a person the more and specific you become the more likely it is that you fall into ألئة دعاء you fall into transgression and going over the limits as it relates to your دعاء you remember we covered an أثر where one of the صحابة ربي الله عنهم they mentioned it or they heard one of their children making دعاء asking Allah for a palace on the right side a white palace on the right side of Jannah and we said that the more specific you become it's easy to transgress in your دعاء it's easy to ask for something that isn't right or something that's not befitting or something that's not good for you so by keeping your دعاء comprehensive in nature it allows or it protects you from transgression in your دعاء and ultimately you will always get what is what is best for you and you'll always get perhaps even some good will happen to you that you didn't expect would happen or that you weren't even it wasn't even something you were thinking about but because of the general nature of that دعاء then all of the aspects are covered so let's have a look at a comprehensive supplication and example of that from the حديث of our mother آيشة رضي الله عنها that the Prophet صلى الله عليه وسلم said to her يا آيشة عليكي بجاوام عد دعاء he said oh آيشة you should stick to or you should take to supplicating with comprehensive supplications and then the Prophet صلى الله عليه وسلم he gave an example اللهما إني أسألوك من الخير كله عاجله وآجله ما علمت منه وما لم أعلم oh الله I ask you from every kind of good من الخير كله every kind of good عاجله that which comes soon which comes quickly وآجله that which comes later on that which is delayed and العاجل it could refer to the dunya and the last or it could be even within the dunya that you have the aji that which is the good comes to you immediately and the aji that which the good comes to you later on and we mentioned that your du'a can be accepted in different ways and one of the ways your du'a can be accepted is that Allah سبحانه وتعالى keeps that du'a and stores it for you until يوم القيامة and that's an example of الخير العاجل the good which is delayed and an example of الخير العاجل is that Allah سبحانه وتعالى answers it for you immediately and gives you the thing that you've asked for immediately so this du'a الله أسألوك من الخير كله or Allah asks you for every kind of good from every kind of good because ultimately a person doesn't know where the good is going to come from a person doesn't necessarily know what's good for them وعسى أنتكره شيءًا ويجعل الله فيه خيرًا كثيرًا perhaps you might dislike something and Allah places within it a great deal of good so you ask Allah for good from all the different kinds of good there are good or there are examples of good which comes to you as we said in the dunya a good which comes to you in the akhir a good which comes to you immediately a good which comes to you later on in all different areas whether it is good in terms of your children in terms of your family in terms of your wealth in terms of your religion your knowledge in terms of all of the different causes and types of good you ask Allah from all of them from all of the different types of good what comes immediately or quickly and what is delayed and comes later ما علمتوا منهم وما لم أعلم those things that I know from it and those things that I don't know and we mentioned that a person perhaps doesn't know what's good for them don't we hear this expression a lot we hear people say to to other people you don't know what's good for you but in terms of a human a human being in their relationship with Allah that's absolutely true that's absolutely true وَاللَّهُ يَا علَمُوا وَأَنْتُمُ لَا تَا علَمُونَ and Allah knows and you don't know I Allah knows what is good for you and you don't know what's good for you so there may be things of the khayr that you know that are good for you you ask Allah for Jannah and you know that's good for you and you ask Allah Subhanahu Wa Ta'ala to give you some good in the dunya you know that's good for you but there may be things that you don't know that they're good for you there may be things that Subhanahu Wa Ta'ala imagine a person who doesn't know the virtue of knowledge you know okay they appreciate people of knowledge but they've never thought about how virtuous it is to study Islam and learn Islam to never occurred to them or they've never really come across the hadith in that regard they're praying their prayers they're coming close to Allah but they've never really thought about it they might not say رب يزدني إلمة my Lord increase me in knowledge because they haven't appreciated how important it is so this could be from the khayr that they don't know about something that is very good for them but they don't know how good it is for them a person could be engaged in something in their job which is not good for them but they can't quite see that the job is not good for them where they're seeing they don't see it that way or they haven't come to appreciate it that way so there can be elements of good that you know and elements of good that you don't know and then this I saw comprehensive that it doesn't just talk about good it also talks about the bad things that can happen to a person وععوذ بك من الشر كله عاجله وآجله ما علمتو من هو ما لم أعلم and I seek refuge with you from all kinds of evil عاجله the evil which comes immediately or the evil which comes quickly وقاجله and the evil which is delayed and again that could be delayed until after a person dies it could be delayed in terms of their life in this worldly life ما علمتو من هو that which I know of وما علم أعلم and that which I don't know of because again a person may know of certain evils and be asking Allah and saying Allahumma إني عوذ بك من عذابي جهنم ومن عذابي القبر ومن فتنة المحيا والممات ومن شر فتنة المسيح تجال there may be things that people know about the fire the punishment of the grave the تجال they ask Allah to keep them safe but there may be other evils that a person doesn't doesn't appreciate or hasn't learnt about or doesn't realize are going to happen to them so they ask Allah to keep them safe from those evils whatever I know from it and whatever I don't know the dua continues اللهم إني أسألك من خير ما سألك منه محمد نعبدك ونبيك صلى الله عليه وسلم oh Allah I ask you from the good of which your slave and Prophet Muhammad صلى الله عليه وسلم asked you this here has an indication of following the Prophet صلى الله عليه وسلم and we know that we have a principle that we take from this statement that Muhammad صلى الله عليه وسلم is the messenger of Allah that there was no good except that Muhammad صلى الله عليه وسلم taught it to his ummah and there was no evil except that the Prophet صلى الله عليه وسلم warned his ummah about it and so when you ask Allah عز و جل with what the Prophet صلى الله عليه وسلم asked you bring all the good every possible opportunity and every possible kind of good is in what the Prophet Muhammad صلى الله عليه وسلم taught and what he asked for and every kind of evil is in opposing the Prophet صلى الله عليه وسلم and going away from his sunnah وعقوذ بك من شر ما عذا منه عبدك ونبيك and I seek refuge with you from the evil of which your servant and your Prophet sought refuge with you from and that also indicates to us that there are many things that the Prophet صلى الله عليه وسلم used to supplicate to Allah عز و جل 4 and again we may not have memorized all of the hadith in that regard but here we have a comprehensive du'a where we say whatever your Prophet Muhammad صلى الله عليه وسلم used to ask you for we ask you from that and whatever he used to seek refuge with you from we seek refuge with you from that and the hadith continues اللهم إني أسألوك الجنة وما قرب إليها من قول وعمل أو الله I ask you for paradise and what brings near to it what brings a person near to it whether statements or actions asking Allah for jannah is one of the most important pillars of du'a one of the most important features of du'a and that's why when the man came to the Prophet صلى الله عليه وسلم but I ask Allah for jannah and I ask him to keep me safe from the fire and the Prophet صلى الله عليه وسلم said it's these two things that we are murmuring about it's these two things that we are asking Allah for so ultimately all of the things that you're asking Allah for are based around asking Allah for jannah and asking Allah to keep you away from the fire اللهم إني أسألوك الجنة while I ask you for jannah and I ask you for the statements and actions that will bring me near to it because ultimately جنة in order to be from the people of jannah we have to bring the conditions and we have to bring the actions that are the cause for the mercy of Allah that causes a person to be from the people of jannah so ultimately you enter jannah by the mercy of Allah you don't enter jannah by simply doing good deeds but those good deeds are the key to the mercy of Allah as زوجل as إبن القيم رحم الله تعالى indicated on others and therefore you're asking Allah for the statements and actions that are the statements and actions of the people of jannah that bring a person near to jannah وعود بكامنة نار and I seek refuge with you from the fire وما قرب إليها من قولين وعمل and whatever brings near to the fire where the statements or or actions where the statements or actions and we know again what causes the people to be dragged on their faces into the fire except for the the حصائد what they have reaped from the statements of their tongue so we know that there are statements that bring a person near to the fire and there are actions that bring a person near to the fire وَلْعِيَا ذُبِ اللَّهُمْ we ask Allah refuge from them and then the dua concludes وَأَسْأَلُكَ ما قضيت لي من قضاء وَتَجَعَلَا أَعْقِبَتَهُ رُشْتًا and I ask you that whatever decree that you have decreed for me that the end result that the end result is one of rushd here could be a one of guidance or a positive that it brings the end result for me the Aqiba of it is something good and that is very there's a very subtle understanding there which is that many times the actual event that happens to you in the moment might be an event that is difficult for you to bear it might be an event that is quote on quote bad for you a calamity a hardship a problem a suffering a sickness that happens to you but it's not what happens to you at that moment that matters but it's what the Aqiba of that is what is the outcome of it is it that it brings you nearer to Allah or it takes you further away from Allah and that's why people often ask you the question is Allah punishing me by these negative things that are happening to me am I suffering from them because I've done something what what does this mean for me but it's not the the Qadr itself that happens to you at that moment is not what matters but what matters is the outcome of it the Aqiba of it is it an Aqiba which is Hamidah which is praiseworthy where a person became near to Allah they became sick they become near to Allah they suffered they become near to Allah they had a calamity happened to them they repented it's a positive outcome or is it a negative outcome where a person had something happened to them and it took them away from Allah so we ask Allah whatever do you have decreed for me make the final outcome of that decree what at the end result of that decree make it something which is praiseworthy something which is guided something which is you can say it's good for you these are all some of the meanings of الرشد so this is a comprehensive du'a that the Prophet ﷺ told Aisha and he said to her عليكي بجوامع الدعاء O Aisha you should make comprehensive supplications and if you look at one of the most common supplications that the Prophet ﷺ used to make as Anas رضي الله عن told us about that the du'a that he heard the Prophet ﷺ and making again and again in سجود ربنا آتنا في الدنيا حسنة وفي الآخرة حسنة وقنا عذاب النار this du'a has again it's comprehensive everything is found within it so a person might have listened to this long du'a and said well it's very long du'a how will I learn such a long du'a it will take me time but there are comprehensive supplications which are very short like ربنا آتنا في الدنيا حسنة our Lord our Lord ربنا you're coming close to Allah with his ربوبية and that was the way of the Prophet ﷺ that they would come close to Allah through ربوبية through Allah's Lordship and the fact that Allah nurtures them and takes care of them ربنا آتنا or Allah give us في الدنيا حسنة in this world everything حسنة here is a loft which is عام it's a general term that covers everything which is حسنة everything which is good and beautiful everything which is good for you give me anything that's good for me in the دنيا give it to me وفل آخيراتي حسنة and everything that's good for me in the آخيرة give it to me وقينا عذاب النار and protect us from the punishment of the fire and this also indicates that everything good that happens to you in this world happens to you from the grace of Allah and everything good that happens to you in the hereafter happens to you from the grace of Allah عز وجل so if you want good in the دنيا you seek it from Allah and if you want good in the آخيرة you seek it from الله عز وجل and the سنة is that you don't ask Allah عز وجل for the دنيا alone you don't just ask Allah for the دنيا and not ask Allah for the rest or for the آخيرة rather you ask Allah for the دنيا and the آخيرة together there are some people فمن الناس من يقول ربنا آتنا في الدنيا وما له في الآخيرة من خلق there are some people who they say our Lord give us in the دنيا but they don't have any share in the hereafter and there are those who say ومنهم من يقول ربنا آتنا في الدنيا حسنة there are those who say give us good in the دنيا وفي الآخيرة حسنة and good in the آخيرة وقينا عذاب النار and protect us from the punishment of the fire and that again we've talked about how many of the du'a the huge majority of the of the supplications which are comprehensive will fall around that which will bring you to جنة and that which will keep you safe from the fire and bring all of this together in a very short statement that many of us know so this is another example of الجوامع the comprehensive supplications that we can make and insha'Allah تعالى we're going to continue with that in the next episode by the permission of Allah that's what Allah made easy for me to mention in this episode and Allah is the best والصلاة والسلام على نبينا محمد وعلى آله وصحبه أجمعين السلام عليكم ورحمة الله وبركاته how can you do a two second action right now 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I've made a small plate. People have seen it in a learning size. The DVD on here before is a beginner-sized piece of clay. And the rib has a lot more uses than just a beginner-sized piece of clay. Once you get a hold of the rib, you can learn how to throw very large pieces. So right now I'm flattening this out to be a plate. So a plate is just a short, fat cylinder. So in order to get a short fat cylinder, I have to throw a short pancake to make it out of it. And it's always difficult to center the outside rib. This part's always very wiggly and hard to center and you can spend time fighting with it or not. I like just to give it to the size I want and then as the wheel spins I hold my needle still. And of course the needle goes down with the spinning wheel and it's round. It's not cheating, it's my plate. It's my plate and then I have someone to keep my needle. So after you've done that now you've got a nice, nice pancake in which you can pull your plate out. I'm going to open this at about a 45 degree angle going down. I think sure you go down as far as you want for the bottom. So once you have it open it's more difficult to make it thinner. And I'm going to open with my left hand and I'm going to pull the clay across with my left hand. But as I pull it across, this clay here wants to peel off. So I keep it in check with my thumb and then my right hand goes over top and they pull it across. And clay has a speed where it wants to open. I'm letting it open quite slowly. A number of revolutions of the wheel are happening before I make distance across the bottom of the plate. And all the time I'm keeping it in check with my thumb here and my right hand there. And we just pull it across, not allowing that to peel. Now as you get close to the edge, to the outside edge, you can move your thumb that was supporting here to the supporting that way. So your hand is squeezing together and your left hand is supporting. Pulling across at the speed that feels comfortable with your foot. And after you've moved across a few times you'll know what I mean. And all the time keeping it connected as it goes across and working my thumb this way to make sure it stays connected and my right hand is working to make sure all these pieces stay together and never peel. Sometimes it's a peeling. So I pull it across, keeping all those edges blended as well as you can. I've got to cross about as much as I want to before I start opening up the other way. So at this point I'm going to clean out the inside bottom of it. There's some thickness there. I'm going to get rid of it just by peeling it off, going from outside in. And then I'm going to level it across that radius. So before I go any further I want to compact this bottom. So what I'm going to do is I'm going to work back and forth along this radius, one leveling it and two compacting all the particles. And I like to go past center and then back again. Just to give your bottom a workout. And now I'm going to start throwing the walls. I'm going to continue pulling my inside hand across and my outside hand is going to go up a bit. I'm going to get some height there. Again, making sure these edges stay compacted because you're bringing the two sides together. And as you pull up, keep it cone shaped. You keep the top tilted in, it will plate and bowl out when you tell it to. And not when it chooses to be a fairly large plate. I'm going to make sure I maintain this edge to be fairly thick. Because when I open this plate it's going to open up at least twice the size. And so twice the size is going to be half the thickness. So if you start out with a thin edge, by the time you have your plate open you're going to have a very thin rimmed plate. And the plate of this size deserves a nice thick rim. It has to be a plate of substance. So what I'm going to do with this roof, this is where the roof comes in now. It has a nice little curve to it. I'm going to take it down this side and I'm going to blend with this edge the wall of the plate into the foot of the plate so I don't have a square thing happening. And I like this, you can hang on to it whatever is comfortable. My elbows are on my knees, my elbows into my rib cage.  If you don't do that it wants to chatter. It wants to go like this. Once you've got it going on the merry-go-round it's very difficult to stop it. So now I'm going to open this up. Now I've got a nice join for my wall to my bottom. It's going to, with a 45 degree angle, open this plate up. As you see, the rib enables you to throw a very large piece. I'm going to tidy this up. The clay out here is very open. The particles are a slight open because I threw it very quickly. So I want to give it one throw to compact them. And I'm going to compact the rim. But notice this rim is still a nice thick rim because I started off with it some thick. You couldn't have a plate this size and have a little wussy rim. So I'm just going to compact that, smooth it out. Now I'm going to tidy up the bottom a bit more. And I like, again it's personal, but I like the throwing lines in the bottom. I spent throwing this plate trying to get it smooth. And now I'm just going to, with my fingers, make some whole throwing lines across the bottom to give the plate just a bit more personality. I like the way the glazes break on the lines. Anyway, there's throwing a large piece.


Hi, I'm Rusty Komori, and this is Beyond the Lines on Think Tech, Hawaii. I was the head coach of the Punahou Boys varsity tennis team for 22 years, and we were fortunate to win 22 consecutive state championships. This show is based on my books Beyond the Lines and Beyond the Game, and it's about leadership, character, and creating a superior culture of excellence. My special guest today is the highly respected leader who is the president and CEO of Outrigger Hotels and Resorts. He is Jeff Wagoner, and today we are going Beyond Hospitality. Hey, Jeff, welcome to Beyond the Lines. Thank you, Rusty. Thanks for having me. I appreciate it. Jeff, I'm so excited to have you on the show today.  But first of all, can I have you share a little bit about your background and how you got interested in the hotel industry? Absolutely. And I think when you say that I've been successful in all these places, Rusty, it's not because of me. It's because of all the people that I work with day in and day out, but a little bit of my background.  I honestly thought that the only thing I would ever do in my life was play sports. I played football. I played basketball. I played baseball. I ended up, our high school football team, went to the state championship. And then I went off to college and went to Virginia Tech and was there a little while and didn't finish.  And so you're clearly not finishing. I had to go find a job. My mom worked in the Marriott corporate offices right outside of Virginia in Bethesda, Maryland. And I kind of had a little bit of hospitality in my blood, so I went to work for Marriott. I worked in 14 different hotels over the course of my career before I got into a corporate role. And then I had several corporate roles over my time as well. But I love the hospitality industry. I love how competitive it is. But this is an industry that is so right for opportunities for not only myself and what I was able to do, but really anybody who jumps into this business. Jeff, share with me some of the hotels you've worked with before joining Outrigger Hotels. You know, Rusty, I worked for several different companies. I worked for Marriott and just an incredible foundation. This is a company that's one of the largest hotel companies in the world. And so to be able to work in a company like that and learn foundationally the right way to do things helps you from a career perspective to be able to say, I've seen different ways to do things. And we know that this particular company does things right. I also worked for Starwood, which is now a part of Marriott. And I worked for Wyndham Hotels and Resorts, which is about 9,000 hotels today. I worked for Wyndham in really four different iterations of that company. And that's where I ended up in my first corporate role as well. I also worked for the Trump Organization. I ran all the Trump hotels across the globe. And I worked for them prior to coming to Outrigger. I've been here at Outrigger now for four years. I love Hawaii and I love this company. Well, Jeff, I am so happy that you're here in Hawaii with us. And wherever you've gone to, you've created such a superior culture of excellence. Can you share with me what that culture of excellence looks like? Rusty, I don't really have a roadmap for that. It's one of those things where you come into a company and you want to understand where you are. You want to understand the organization. You know, I'm the kind of individual who wants to listen and find out what's happening.  And so to go into a new organization like Outrigger, for example, you have to do a lot of listening. You have to understand the organization. There's this amazing foundation that has occurred here. And so you want to come in and respect what's there today. But then you also want to be able to build on that. So part of that is to understand where you are, understand the environment that you're in, and then try to build and create more success for the organization.  And if you can reflect back on why you're successful and what do you feel the greatest leaders do if you can share with me about that? You know, in playing sports, like I indicated earlier, I think if I wasn't doing what I'm doing today, I'd be a coach. You know, you get so much joy out of coaching and helping people be successful. And then being a part of that celebration at the end when they are successful. And Rusty, with your incredible tennis career, you've coached so many people. I'm sure you've seen that joy over and over and over again. And for me, it's the same way. You know, I love to be able to teach. I love to be able to coach. And I love to see people kind of meet the goals that they have for themselves internally as well. So for me, it's all about that. I get so much joy seeing the smiles on the faces of our teams as we create all these successes across the industry or in a corporate environment or at any one of our hotels individually.  You're mentoring so many of your team members. How would your team members describe your leadership style? You know, that's like self-reflection, Rusty. I don't know. That's very difficult, you know, to be able to think through that. But I think that my team would say that I'm collaborative, that I'm knowledgeable. You know, when you think about working in 14 different hotels, you know, there's so many things that I've seen that I can help our team to be able to not have to go down every path. I can help guide them to some degree so that we can just get to the things that matter and that are important within our particular organization. I'm competitive and they all know that. So, you know, I love to win. You know, it's funny, I was almost, the words came out of my mouth that winning is everything, but it's not, there's a lot more to winning than just winning. But it is important to set yourself up for success. And, you know, we're all doing what we do in order to get to a certain place or to create something or to win potentially. And so I think that competitive nature that my team would definitely say that I've got that spirit in me. Well, talking with you before, Jeff, I know you're competitive, but you're such a classy guy. I mean, and then you're in it for the right reasons because you wanna really help the teams, your people.  And Jeff, can you tell me about Outrigger Hotels and Resorts? I love your hotels here in Waikiki and can you talk to me about that and some of the hotels and resorts you have around the world as well? Yeah, we're, a company today is 33 properties and we're a global hotel company. You know, Outrigger, this is the 70, the Diamond Anniversary, so 75 years that this company's been around. And the Kelly family did an amazing job with this company to develop a tremendous foundation for us. And we're now working on that platform. So part of the last four years for me was to go in and do a few little tweaks with the company, renovate some of our properties to take them a little more upstream and then to grow the company as well. And we've been able to add several properties recently. We've added, I think five properties in the last eight months. We added three properties in Thailand, one in Kau Lek, one in Koso Lui and one in Phuket, really fabulous resorts. We're renovating those hotels now. Two of them are open, the other one will open in August. We purchased a property on Kona and we've converted that property to the Outrigger Kona, it's 509 rooms. We're going to spend $40 to $50 million on that property. And we've also just recently added the property right over my shoulder here, which is in the Maldives. And this property is two months old. And this picture right here, Rusty, we sent an employee out there, one of our individuals from the corporate office here, he went out to do some training for the team there. And he just came back this week and said, these pictures don't do it justice. He said, this is the most spectacular property in our company. So we're really excited about our growth and what we've been able to accomplish. We've got three more properties that are signed that unfortunately I can't announce today, I wish I could. And those will be really great properties to be able to add to the company. So that's the real estate portion but I have to tell you, Rusty, it's more about the people. We've got a spectacular team here at Outrigger. It just continues to get better every day. People are so passionate about our company and our success. And to me, every single day, I just love it. I love spending time with our team members and working hard to create the kind of success that we'd all like to have. Jeff, I heard that you actually spend time with your frontline employees. Is that true? I do. It's important to spend time with them. I love to be able to go over to the hotels and have a chance to be able to talk and chat with our team and see how things are going. I know that just this past week, our chief people officer and our senior vice president of operations went and met with every single one of our property teams to be able to talk to them about things that are going on in our community and how we're gonna grow as a company. So it's important that not only I spend time with our team members, but all of our leadership is really day in and day out understanding what's happening in each one of our properties with all of our people. Well, Jeff, that just goes to show why you're a great leader.  Jeff, what are some things that you're doing that consistently strive to become one of the premier beach resorts in the world? You know, that's kind of our tagline is that we wanna be the premier beach resort brand in the world.  We needed to improve our assets and make sure that they were, we could take them upstream to be able to make a big bold statement like that. It's important that we do that. So, you know, we've done that. We've also worked with our team. You know, we just promoted two individuals here in our corporate office to senior vice president. We have promoted a vice president of operation in our Asia Pacific region. We've just brought on a vice president of revenue management for our Asia Pacific region. You know, so it's not again all about people and the buildings. A lot of it is when you're creating the premier beach resort brand in the world you need the right people, the right talent. You need to coach and give them the tools that they need. But then you've also gotta give them the assets, the quality assets in order to really have a premier beach resort brand. Well, it sounds like you're definitely well on your way to accomplishing that goal. And Jeff, you have both of my books and I wanna ask you what are some principles that stood out to you in the books? You know, incredible books Rusty. I have to tell you, and I don't want to, I don't mean to embarrass you at all, but you know, John Wooden's books, I've read his books and I love this guy. I had an opportunity to have lunch with John Wooden and it was just one of the most amazing experiences of my life to be able to ask him questions. And John Wooden, he didn't win a championship till I think he was like 56 years old and then he won 11. And to win 22 championships in tennis is just, it's unheard of. And so it's such an amazing feat. And so the books are really spectacular and people should read these because not everybody has done what you've been able to achieve or what John Wooden was able to achieve at UCLA. But you know, there's some interesting aspects of what you said in the book. You know, one of the things he said, I already kind of mentioned it a little bit is listen, first, speak, last. And I'm gonna tell you something about that. I went through, you know, when you go through a career, you have all kinds of things come about and somebody created this meeting with this transformational leadership guy, right? So we're all sitting in a room for six weeks with this guy and he like peeled you apart.  And one of the things that they tried to figure out is what do you listen for? And what I listened for, what I was able to figure out and it's pretty clear is I listened for the point. So what that means is that I would tune out. If you didn't get to the point really quick, I was gone, you know, I was out somewhere else listening to something else or framing my response already. But you can imagine how limiting that is, you know, when you listen for the point. So listening is a critical aspect of business, but you have to truly listen. You have to listen and engage. You have to listen not with your prepared response. You have to listen to understand and then speak, last. So I love that point. I think it's a fabulous point in the book. You know, that goes back to my two ears and one mouth, right? You've got two ears and you really should be listening quite a bit first. The other is really about finding your passion, you know? And the way I look at that, it's so true. What I do is not work. This is my passion. I love this. Every single day I wake up and say, I can't wait to get there. And I also want to create that for others. And I not only want it to be what comes out of me, I want people working with me on my team that do that for their individuals, their employees as well, that you have this culture of everybody saying, I can't wait to get there.  I don't know if I've had one, but the jobs where they dread going.  That's no fun.  And so I love truly trying to create that environment where people say, I can't wait to get there today. And what that means is, you know, when I get there, I'm going to be valued. My opinion will matter. I can speak up without someone telling me, sorry, your opinion doesn't matter. Those things really count when it comes to creating an environment where people want to be there and be a part of your team. I love, Jeff, that you mentioned that listen first and then about finding your passion. I mean, that's so important. And you're right. There's some people that feel stuck in whatever job they're in.  I mean, yeah, it's a little risky at times, but what's the alternative, right? Absolutely. And, you know, it's, you know, when you think that whole section is kind of under a relentless pursuit of success and, you know, it's, to me, just find what you love. Do what you love. If you do and you end up with that passion for it, you know, you're going to be, you know, getting up every day and saying, I can't wait to get there too. Totally agree.  Wow. So that's a tough one for me because honestly, it kind of goes back to what I just said, I love every day. You know, and that doesn't mean that things haven't happened along the way, but I almost don't look at it as adversity.  And some will be presented with adversity or a challenge or some massive opportunity and get nerfed or retreat. Others say, I'm going to go head on into it, let's go figure this out. And to me, it's not a problem anymore. To me, it's an opportunity to let's go do this and how do we do it and let's collaborate and let's pull other people in. Who else do we need to get to solve this particular issue? So as I think about adversity, I'm trying to come up with something. I'm sure I've had some issue out there, but to me, it's about your pivot now. And you think about adversity, I told you earlier about school, about Virginia Tech. I could sit here and say, oh, gosh, I regret that. And to some degree, there are things related to that that I know would have helped me along the way. But to me, that wasn't even adversity or an issue, it was, okay, that's what happened. And now what am I going to do? And how am I going to handle that going forward? So I think that it's a tough question for me, Rusty. But I think that really, there's going to be issues. We're all going to have issues in our life, in our careers. And it will matter how we handle each one of those issues as they come about. Jeff, in the books, I talk about how the importance of mindset and self-discipline and how self-discipline leads to habits, which lead to success. How do you get your people to have the right mindset and to have the right self-disciplines? I'm going to tell you a little story about our strategic plan here at Outrigger. We've developed a five-year strategic plan and we had a lot of people involved with it. We could have had just take six or seven of the senior leadership team and said, okay, let's sit in the room and let's create a strategic plan. We went a lot more broad with that in developing this plan. And then this plan does help you create a roadmap. So once you can all agree and kind of lock arms that this is the path we want to go down, this is what we're trying to create within our company, it becomes a heck of a lot easier to go out and execute on that plan. I, you know, the other day we were going through the plan because clearly during COVID, we had to dust off the plan a little bit. We had to make some tweaks to it because there's five different elements to this plan. And I don't want to go through them in a ton of detail, but it's really interesting the way we did this. It's the first is, and we use paddles, it's the metaphor. The first one is best in class. We've got to be amazing operators of all of our properties. The second one was all about relationships and do we have great relationships across our business community here in Hawaii, in our international destinations and then with our partners in each one of our hotels. The third was property elevation. We've got to make sure that our properties are in really good shape if we're going to be able to grow. The fourth was growth. And then the fifth was the brand value, creating this premier beach resort brand in the world. So every single employee in our entire company has a goal that matches up to one of those five paddles. So when you think about that alignment, you think about the Outrigger canoe, for example, you've got somebody steering the canoe, but you have to have everybody in sync if you're really going to be successful when you're in that canoe. So the other day I was getting ready to say we were going through the plan again and this is draft and we're looking at it. And I flipped back to the pages where it's got all of our properties. And it's got this $320 million of renovations. And I showed everybody again, I said, look at this one and look at this one and look at this one. I said, what we set out to do is actually happening. And I think I did it more for me than them. I think I was more excited than they were to be able to see that, wow, this is really coming together. But that's the excitement. You know, when you've got the team on a call like that and you're explaining, you know, that we're really doing this, this is happening. And it's happening because of the things that you're doing day in and day out. It really does create a fun environment to be able to go out and say, you know, we're well on our way to creating the premier beach resort brand in the world. So Jeff, I love hearing that insight about those five things. And, you know, in the past, when you would get involved in Marriott or Wyndham or Trump or now Outrigger, do you look at, you assess the current strengths and weaknesses and then what do you do to develop the right strategy to accomplish the company's goals? Yeah, you definitely need to. It's a little bit of what I said earlier, Rusty, it's important to come in and understand what you have. What's the foundation that exists today? And then it's important because people have worked hard to create that. And I've been in companies where someone will come in and they'll say, everything goes, we're gonna start all over my way. And it's the most demoralizing thing in the world. You know, you know, there are great things that have happened in this company and there are amazing people. When you look back on the Kelly family I talked about earlier and David Carey leading this company for many, many years, they had so much passion about our industry and what we were doing. There's bound to be a tremendous amount of great things in this organization. So it's important to come in and understand that before you go off and start saying, we're gonna do it different. And so I think people, they respect that. They feel like the things that they've done in the past are valued and are important. And then they are willing to accept the changes that need to come because they know that it's gonna be a marriage of what was and what can be in order to create this new successful company. Jeff, some of your properties are right there on Waikiki Beach. And Waikiki Beach is, I mean, I can't imagine Hawaii without Waikiki Beach. Now, what are your thoughts about how we can preserve the beauty of Waikiki Beach? You know, it's incredibly important. You know, when you think about the history of Waikiki Beach, it's a man-made beach. So, you know, there was a lot of swamp area around here and it's an important economic engine for this state. And so we've got a beach replenishment discussions that are going on. And there are a million different opinions on what we should do and how we should do it, how fast we should do it. The reality is we need to move forward. This is such an important part from a recreation perspective, from a surfing perspective, from an economic engine perspective to be able to tout that this is one of the most amazing beaches on the planet. Not just in the U.S. on the planet is a critically important piece of what we've been able to communicate to people for decades. And so, you know, the beach is eroding to some degree. We're dealing with sea level rise. We're dealing with climate change issues. These are all real things that are happening out there. So it is important that we quickly pivot to figuring out how we're going to replenish the beach here in Waikiki so that we can have this economic engine continue to provide for us as we move into the future. Jeff, you and I both know that risk promotes growth. And I want to know your thoughts about the importance of taking calculated risks. You know, I've worked with people over the years that I've been able to look at. And one of the things that I'm just, I mentioned something about that real quick is that people ask you all the time, who's your mentor? And I've got, I look at this and I say, I've got a lot of them. You know, we, you should like block from all the different people, all the positive attributes to be able to say, these are the important things that I want to learn over time. And one of the things that you learn from people is certain people have vision. And that vision takes calculated risks. So I worked for a company with an individual who this, this company was doing $5 million in revenue. He said, we're going to add 50 employees and we're going to do $100 million in five years in revenue and that happened. And so you think about a risk like that, a risk like that can say either it works or the company's out of business. So you have to be very careful. You have to be very smart about what you're doing. You can't do things that don't have some foundation in them, but you do have to have vision in order to be able to make those decisions in order to take those calculated risks.  If everything had to be perfect with technology deployment, we would never deploy technology because you're always going to have a snag here or there.  And it's just the nature of it. And if they were waiting for perfection, then we wouldn't have any technology in the world today. Jeff, you're so right about the technology thing and bug fixes and Jeff, it was super great having you on the show today. I really want to thank you for taking time to join me. Rusty, thanks for having me. This was a pleasure and I really am inspired by your books. So thanks for allowing me to be a part of that and to read them and hopefully others will as well because you know, that kind of passion that you have, that kind of success doesn't come around all the time and it's important for everyone to understand that you can do it too. And I think these books really promote that. Well, thank you, Jeff. I like hearing that. And thank you for watching Beyond the Lines on Think Tech Hawaii. For more information, please visit RustyKamori.com and my books are available on Amazon and Barnes and Noble. I hope that Jeff and I will inspire you to create your own superior culture of excellence and to find your greatness and help others find theirs. Aloha. Thank you so much for watching Think Tech Hawaii. If you like what we do, please like us and click the subscribe button on YouTube and the follow button on Vimeo. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and donate to us at thinktechhawaii.com. Mahalo.


The wave that gives that natural look is T-O-N-I Tony Tony Tony home permanent the wave that gives that natural look brings you crime photographer. Good evening everyone this is Bill Cullen greeting you for Tony home permanent and inviting you to listen to another adventure of Casey crime photographer ace cameraman who covers the crime news of a great city written by Alonso Dean Cole our adventure for tonight Cupid is a killer early evening in the Blue Note Cafe Casey and Anne Williams are perched on two tall stools when Antelpert your phone's ringing answer it it might be important hurry up hello Luna cafe at the bird speaking yeah he's here for you Casey your city desk hello Burke yeah yeah miss Williams is here with me right now okay Burke right we'll be right over yes so long now what Casey an assignment for you a murder maybe all right you are at the bird come on any yeah but who uh where we'll give you the details when we get back so long pal have you been wondering how you can afford a new permanent just when you want some new clothes for summer well Tony home permanent is your answer a Tony costs only one dollar and yet there's no lovelier longer lasting wave at any price for Tony gives you this twin guarantee your Tony wave is guaranteed to last just as long as the most expensive wave you've ever had and your Tony is guaranteed to look more natural or your money back so get a Tony home permanent for only $1 with plastic curlers $2 and save money for new summer clothes by giving yourself the loveliest wave you've ever had with Tony home permanent the wave that gives that natural look t-o-n-i Tony this man was shot by someone who was outside Logan a bullet came through that window that's right Casey the killer was across the street in a parked automobile used a high powered rifle rifle we found the slug that went through this guy's skull 30 30 I remember two other killings that fit this pattern Logan guys shot in the head from a car with a 30 30 rifle yeah I'm thinking of the same two previous killings Casey you figure bat McCoy did the shoot sure bat McCoy this is his very successful method of knocking off guys who get in his way miss Williams of course I'll have him picked up for questioning but he'll have a 22 carat alibi ready as usual and we won't even be able to hold it you identify the dead guy London yeah he's a young fellow Benny Thrush he played piano over at bat McCoy's purple silver cafe why would a big shot like that McCoy want to bump off a piano play I'll tell you you two know a gal named Valerie Hooper she used to be a cashier at Schmidt's restaurant yeah we know yeah we often eat it pretty kid isn't she redhead nice to what happened to her we haven't seen her two months ago she got married to Benny Thrush this guy who's just been killed according to what I've heard from my private sources McCoy fell for Valerie Hart she's not the two timing sort so McCoy didn't get anywhere now it's my idea Casey that he killed Mr Benny Thrush in order to have a clear field with Mrs Benny Thrush that McCoy would do a thing like that and I'll give you a ten to one Casey that McCoy will throw a top grade funeral for his ex piano player and will officiate his chief water all to make a hit with Mrs Benny oh nuts and we cops can't do a single thing not a pretty picture Logan but um fancy gangster funerals make good newspaper coffee right Annie you and I are going to attend that funeral quite a crowd outside the undertakers yeah funerals of murder victims always pull an overflow audience let's go we'll see the murderer inside Casey he'll be comforting the widow yeah Coy had a perfect alibi just as Logan figured cops couldn't do a thing with him you suppose that Valerie is a thrush knows that McCoy no I doubt it of course the cops haven't tipped her with their hand by letting her know what they suspect hey look at that Logan's playing at some of his undercover guys yeah the big fellow in the gray suit he's one I've never seen him before well he's new on the homicide squad he's a nice guy too also young and uh very good looking names Throckmorton Throckmorton her Clarence Clarence can't be a cop named Clarence Throckmorton tell the other cops we look about it they call him Kansas that's where he comes from when I'll introduce you hey Kansas huh oh hello Casey glad to see you and let me present Detective Throckmorton Kansas it's miss William she reports you've expressed leads to know you miss will you and to know you Logan's detailed you here to watch bat McCoy as well yeah the captain figures who just might hear see something that will help us to get that skunk out of your world yeah so do I you know the widow that murdered fellow is one of the prettiest little women I ever seen she looks a knight Casey and I think she's very nice mrs.


Did so and we met Josh you Jesus No, we didn't meet Jesus. So this is the main myth They call it the UFO box the unify Wow, so they call it the aunt the Jesus In in every box. I can't talk. It was a Bontek extruder, which is awesome. I almost swore there At least four samples of the 20 minute Wow, once we got to keep the Jesus So we just open the box and I'm going to turn it sideways so we can see what's inside. It is definitely upside down It's light. It's so it's uh two nightlights in the UFO Geez if I could read a filament that we got in the thing in the box Wow, and I believe or I don't believe let me say that again


Hey guys, Thundee here, and welcome back to another battle band. Now you guys requested this because we'll be checking out a battle between the Galaxy Buds 2 Pro, the Pixel Buds Pro, the Sony Link Buds S, as well as the AirPods Pro. Now, before you guys say anything else, some of you will mention, what about the Sony WF-1000 Mark IVs, or even the bare dynamic freebeards? First off, in terms of price, they are much higher, and in terms of sound quality, I think both of them are better than the rest of them here. But price is what we're looking at, so I'm gonna push them out of the way. Now when it comes to price points, all four of these wireless Buds here are within that $200 price point, with the Galaxy Buds 2 Pro coming in at $229, but we do know that Samsung is offering cheaper pricing right now, and also tradings that bring it much lower. But the individual prices, we can see the Link Buds S are now $149. The AirPods Pro are sub-200. We do have the Pixel Buds Pro at $199. And again, if you're pre-ordering the Galaxy Buds 2 Pro, you can get them for under $200. So let's go ahead and look at similarities they all have. So they all have some kind of fast charging. With the USB Type-C ports on the three of them, and of course the Lightning ports on the AirPods Pro. And that should give you something roughly of about 10 minutes of charge an hour of use. Now, three of these two wireless Buds have wireless charging. That is of course the Galaxy Buds 2 Pro, the AirPods Pro, as well as also the Pixel Buds Pro. The Sony Link Buds S do not have wireless charging of any kind. Now, let's go ahead and talk about comfort and fit. I think this one is pretty clear and we've seen it from previous videos. The Link Buds S take the cake here. They win this category because they are the lightest. And also they have the most comfortable fit. I didn't need to actually retool or change in terms of the Air Buds tips, and I really like that. But coming in second are the Galaxy Buds 2 Pro. I do like the fit there, felt very comfortable, as well as also following that will be the Pixel Buds Pro.  Now, something to take note, both the Pixel Buds Pro and the AirPods Pro within the app have an ear tip fit application which allows, lets you know if your fit is correct, so I do like that aspect there. But again, they do come in second and third, respectively. Okay, let's talk battery life. Now, this is very important for two wireless Buds because we use them quite often and of course we take them around with us everywhere. And starting at the bottom of the pile, it's the Link Buds S. They're about 20 hours battery life, not that great and especially in these days where we can see longer amount of time for battery life. And the number three spots are the AirPods Pro. Now the AirPods Pro have 24 hour battery life which is nice, giving you a full day. But again, this is something that is still lower within the pack. Now the second spot goes to the Galaxy Buds 2 Pro. Coming in at 30 hours which is quite impressive with this battery life, but the number one spot goes to the Pixel Buds Pro at 31 hours with 11 hours of playback while using your wireless Buds, the Pixel Buds Pro. So I definitely like that spot. It allows you to enjoy more time with your music. But let's jump into the very main thing of course we care about which is audio quality. How well do they sound? And I'm just gonna outright say look, the AirPods Pro have been very nice, but we do know quite well the audio language is a bit dated and it doesn't sound as good as the others just from previous videos already. So what we can say here is this becomes a battle of just pure sound and this is where I'm gonna add in a little caveat for you guys here. So what I try to look at here is volume levels first. Now with all these wireless Buds, when you place the volume at 50%, the Galaxy Buds 2 Pro, the Link Buds S and even the AirPods Pro do sound louder and clearer while the Pixel Buds Pro sound lower. You do have to crank that volume up to about 80% to get something that's even matching closer. Just, it's just something that I notice quite effectively are going during this range. Not saying 80 is equal to 50, but when you move it up that's where I get the best amount of volume range. Now when it comes to bass, the Pixel Buds Pro actually do the best job in terms of bass. Now that's where you've got a nice robust bass feel, especially with songs that require bass. But on the downside, you also will get songs that don't require as much bass having more bass there. It's not bad, but it's just something that happens there. Now with the Galaxy Buds 2 Pro, you have a nice mixture of bass in there that is much richer than the Link Buds S. And also you've got a better separation between the mids and the lows because of that. And then the Link Buds S excel very well with the highs, the mids, the lows. Of course, the lows with the bass is not as strong as the other two and you do have the EQs in the app which will help you around, but that's just looking at a standard profile. So what do I actually pick? Now I am one who likes a more balanced profile, much more warm tones, and I prefer the Link Buds S here. And I also prefer that here because in terms of listening to high fidelity audio and also having more codecs with the LDAC support, the Link Buds S do that. Now coming in second will be my Galaxy Buds 2 Pro Samsung has the un-proprietary codec that does high-fi audio, 24-bit audio. Of course there are conversations out there saying 24-bit doesn't really matter with two wireless Buds, but the support for of course a better codec for high-fi audio does a really good job here. And you can tell especially when you jump on apps like Tidal and do a really good job there with that, and then of course it comes in the Pixel Buds Pro, but it's really close to those. So it's not a huge separation there. Now another thing to mention of course is things like 360 audio. We do know that we have that of course with the AirPods Pro, allowing you of course to listen to music in a spherical feel and is head tracking. That is also available on the Galaxy Buds 2 Pro and also has head tracking as well. And you do have that with the Link Buds S. Now the difference between the Link Buds S and the other two, between the of course the Galaxy Buds 2 Pro and the AirPods Pro is that it doesn't have head tracking and it only works with Tidal while the other Galaxy Buds 2 Pro works with any music app. While the Pixel Buds Pro doesn't have that feature at all, so that's something that's missing if you're looking for something like that. Next up of course is active noise translation and transparency. So I'll start with transparency first because I think the clear winner here, still the AirPods Pro. They do a really good job of transparency mode here and I really like it. Coming in a very tight second combined actually is the Galaxy Buds 2 Pro and the Pixel Buds Pro. I think they both come in with that second spot and the number four spot will go to the Link Buds S because the Link Buds S is just not as tight as the other three in terms of transparency mode. But in the reverse, when it comes to active noise cancellation, I will go with the AirPods Pro coming in at the fourth position. It's great, it does a really good job but the other three are really, really good. And then coming at the number three spot are the Pixel Buds Pro. The number two spot goes to the Galaxy Buds 2 Pro which has a really, really good active noise cancellation especially with the seal that you have it. And the number one spot goes to the Link Buds S. I mean, it's absolutely amazing. It is night and day compared to the rest of them and it absolutely shows. Now I'm not gonna forget the microphones and talking on your true wireless spots. That's something we do quite often and I'll say all four of them do a really good job. I've used all four for phone calls and most people can't determine which is which or even if you're using a headset or a mic or you're just on your phone itself. So I think in terms of voice quality you're gonna get a very good package from all of them. Now before I finalize this, let's just jump back into the application. I've mentioned a few things from here though. I think when it comes to the most robust application you're gonna find that the Link Buds S do a really good job here in giving you something that has adaptive ANC. It has so many features with the EQs where you can customize your real well compared to the others and there are just a ton of features there. The one feature that it has that the Galaxy Buds 2 Pro has is Speak to Chat which is great. Now speaking of the Galaxy Buds 2 Pro it has the second best application here. Really robust, a lot of features. You can go into the ANC, you can go to transparency, you can have game options, you have EQ options as well. Now the third best app is the Pixel Buds Pro. It is robust but not as robust as the other two. It's got the volume EQ which you can't do anything other than turn it on so it's automatic. And finally it's of course the AirPods Pro which there's no app, it's just volume controls all together. So that's there. Now the one thing I will talk about before we finish this is of course the device switching. Now with the AirPods Pro we know within the Apple ecosystem it does that quite effectively and I really like what it does there and I think that's where everyone is trying to meet that standard. Now the Sony Link Buds S can connect to two devices at the same time but it doesn't switch. So if you're playing TikTok on one device and then you play music you will hear audio from both sources. That is something I think Sony can fix within the app but right now it doesn't do that. The Pixel Buds Pro advertises the very big feature which they can do and it does it quite effectively. It will switch from listening to music on one application and then going to TikTok on one device and then from TikTok for one device back to music on the other device. That also works well. As well as the Galaxy Buds 2 Pro which also lets you do of course device switching where once I'm playing music on one device then I go to TikTok on another device and go from TikTok to music on another device vice versa. It also tells you which device you're connecting and disconnecting from which is nice to see. That being said guys go follow me on TikTok, it's border work. You see some of my unboxings and other videos out there. So to round this up which is the best true wireless Buds to pick up? I will place the AirPods Pro on the fourth spot because I think it's audio quality is not as good as the others right there. So I'm setting that aside at number four but it's still a solid pickup especially in the Apple ecosystem. Now when it comes to the number three spot the number three device would be no one because there's a joint number two winner here. And the winners here are the Pixel Buds Pro and the Galaxy Buds 2 Pro. I think they come in pretty well stacked even though the pricing for the Galaxy Buds 2 Pro are $29 more but I think there's enough features and also the audio quality where you have more base with the Pixel Buds Pro but you have more balance with the Galaxy Buds 2 Pro right there. And I think the number one spot still remains with the Link Buds S. Now, yes it doesn't have wireless charging it does have rapid fast charging. The battery life may not be as long as the other two but the ANC and the audio quality with the application to me still makes it a very, very attractive device to pick up especially priced at $149. Now either of these devices you guys can pick them up I definitely like them. But leave your thoughts, what do you think? Do you think the Galaxy Buds 2 Pro should actually take that top spot just because of the features it has and also the better battery life? Or do you think the Link Buds S is the one or hey look, you're a Pixel fan and you Google find you're like look this is probably the better device to pick up. Leave this down below otherwise don't forget to like, share, subscribe and always enjoy your entertainment.


Hello everybody! In this video, I'm going to tell you about the sticky keys function in Windows operating systems, why we need it, how to enable it, and the most important thing – how to disable it again. People who like playing computer games often face the sticky keys problem. Just imagine – playing your favorite game and the sticky keys window pops up at the most inappropriate moment. As a result, users often ask how to disable this annoying function that makes gaming harder and drives them crazy. What is this video to learn how? Hello friends! If you need to recover deleted data, view or restore removed browser history. Headmonth software products will help you. Follow the link in the description. Download the necessary program for free. Install it and analyze the disk. The utility will show you the data you can recover, so you will be able to view it or get it back. In our channel and blog you will find solutions to any problem from installing an operating system or configuring it to fix impossible bugs and errors or optimizing mobile gadgets. Our specialists will answer any questions you ask in your comments under the videos or articles. At the same time, other users may find this option very useful as it makes work with the computer much simpler. The sticky keys function is intended for users who find it difficult to press two keys at the same time. If you need to press two keys to perform an action, for example Ctrl P, this function lets you press Ctrl key first and it remains active until you press the other key. It also works with Alt, Shift and Windows Logger keys. First, let's talk about enabling this function. Just press the Shift button five times in a row. After a signal, the dialog box will appear in your screen, saying Sticky keys. Click Yes to confirm a choice and enable the function. Or enter sticky in the search field and open the element entitled Press 1 key at a time for keyboard shortcuts. In the window that opens, set the Sticky keys option to On Position. You can also get to this menu by going to Settings -> Ease of Access -> Keyboard and enable the slider in the section Sticky keys. One more way which also works in Windows 7 is to use the Ctrl Panel. To do it, type Ctrl Panel in the search field. In Windows 7, you can find the Ctrl Panel in the Start menu. Select Ease of Access Center, make the keyboard easier to use and go on to the section Make It Easier to Type to check the box next to turn on Sticky keys. Now, let's finish by learning how to disable this function. If it's active at the moment, you can see it from the Sticky keys icon in the taskbar, right here. The easiest and quickest way to disable it is by pressing any functional key combination like Shift, Ctrl, Shift, Alt, etc. When you do it, there is a signal to tell you the function is off now. Or you can go to the Sticky keys section through Settings or Ctrl Panel as before. In the keyboard settings, drag the slider to Off position. Or go to the section Make the keyboard easier to use, uncheck the box next to turn on Sticky keys and uncheck everything in the Sticky keys options. With these methods, you'll be able to turn this function on and off easily just when you need it. That is all for now. Hit the Like button and subscribe to our channel. It commands to ask questions. Thank you for watching and good luck.