Chargebacks versus refunds and how to prevent both of them. Hey guys, this is JR Fisher. And one of the things that got me more than anything was when I got a chargeback. Oh my God, when I had to refund money. I mean, what we all want ultimately, right, is to sell somebody our products or services and them to be totally happy and then us move on to the next customer or sell them more of what we have. Unfortunately, sometimes we have chargebacks. Sometimes we have refunds.  And if you gotta send them out another product, that's gonna cost you money. So, and then the other bad part is chargeback. I'm gonna define what both these are in just a second. But more importantly, at the end of this video, you're gonna know how to prevent these things. It's gonna save you so much time, money, hassle, knowing how to prevent these things. But we wanna first define what the difference in a chargeback and a refund is. Okay, let's talk about refunds first. This is gonna blow your mind. According to a retail survey, returns, refunds have cost the retail industry $350 billion a year on average, $350 billion. Now, a brick and mortar store is around 9% refunds. But selling online, it's a 30% refund rate. 30%, it's unheard of, it's crazy. Can you imagine 30% refunds? Now, not all of us have 30% refunds. We don't have hardly any refunds, almost zero. But it's because of certain things we do. So, what I wanna do is share with you in this video the things you can do to prevent these refunds because they are costly, man. Refunds are very costly. And then we're gonna get to chargebacks and talk about those in just a second too. But what are the some of the reasons that people will refund? Well, maybe they don't get their product on time. Maybe they got sent the wrong product, okay? Maybe that product wasn't exactly as described on the website, so they're dissatisfied with the product. Maybe they got the product and it had defects or it was broken or it was damaged, something along those lines. Maybe in the case of clothing, it didn't fit right. The fit wasn't right. So, what we wanna do is we wanna kinda stamp out all these problems that are gonna cause these refunds. We don't want them to occur. We don't want refunds. We don't want them. I don't have them. I don't want them. I don't like refunds. Now, some of us have instituted refund policies. Within 14 days or 30 days or whatever it is, I'll give your money back based on certain criteria. If it's defective, if it's damaged, whatever it is. But some companies say no questions asked. I know I buy a lot from Amazon and I don't wanna tooth their horn. But I mean, I don't worry about buying anything from Amazon because I can get it to my door and never have to leave the house, look at it and say, no, I don't want it and send it right back and it's not a hassle. So depending on what your policy is, is gonna determine your refund. Now let's talk about charge backs for a second because charge backs are really a whole lot worse than what you think they are. Charge backs are very dangerous. So let's talk a second about the difference in a charge back and a refund. Now, a refund primarily is customers dissatisfied and they contact the seller and they say, hey, I want my money back or I want a replacement or something like that. But the actual transaction of the refund stays between the seller and the buyer, okay? So that's great. Now, a charge back is entirely different. A charge back is different because they don't necessarily contact the merchant. They may have contacted the merchant for a refund but what they do is they contact their bank, the issuing bank of their credit card, the payment form they used and they say, hey, I dispute this charge. I don't like this product or I never got the product. It never showed up. I never consumed the product and that's what's called a charge back. Now, if you have a lot of people doing this to your company, if your charge back rate is even over 1%, you are in risk of losing your merchant account. And what does that mean? That means you won't be able to take credit cards. You can't take payments. So it's super important that we don't get charge backs because charge backs can pretty much put us out of business. We don't want charge backs ever, ever, ever. Now, for the most part, I think charge backs are legitimate. I think people, when they're dissatisfied with a merchant they can't get satisfaction, they go to their bank but there are a lot of fraudulent ones now. A lot of people have figured out they can order a product, they can order a service, they can consume the product or service, they can go back to their credit card company and say, I never got this. I don't know what you're talking about. I never even purchased this item. I have no idea what they're talking about. And as soon as they do that, the bank, for the most part, is gonna say, okay, we'll send you out another credit card. Somebody must have stolen your credit card. We'll just charge back that amount to the seller. And we don't want that happening. So I think it's really important that you know who you're selling to. That is critical. And there are certain stop gaps that you can do, certain security measures you can do. We have those instilled in our website so that they kind of automatically do these things for us, but there are a lot of things that you can do too. Now, sometimes customers will contact you to get a refund and then immediately file a charge back.  We don't want this happening. But the best way to really prevent charge backs is to treat your customer right.  They just are. I mean, we have fraud committed against us. But bottom line is, if somebody contacts you and they're dissatisfied, take care of them. Take care of them. Replace the product, refund their money, do whatever you have to do. It's gonna cost you a whole lot more if they go to their issuing bank and they want to do a charge back. It could cost you your merchant account. So initially, if they contact you, you're gonna wanna make them happy, whatever it takes to make them happy. Now, what I wanna do is walk you through some steps you can do to prevent refunds and charge backs. And if you do these steps, it's gonna help you a lot. So the first one, number one is make your contact information easily accessible, okay? On every one of your web pages, on every one of your invoices, whatever it is, make sure you have a phone number. You have an address. Make sure you answer the phone, okay? Like if you get a message in people, wow, people, they don't wanna wait. If they call you in the morning and you haven't called them back by the afternoon or evening, they may contact their bank the very next day and start a charge back. So if you're gonna put your contact information there, make sure you contact them back very quickly. And what I like to do is I like to respond to them in the medium that they responded to me. So if they send me an email, I'm gonna respond to them via email. If they call me on the phone, I'm gonna call them on the phone, okay? If they put in a support ticket, I'm gonna respond to them via that support ticket. I think a lot of people say, well, this guy called me but I sent him an email. Well, maybe he doesn't check his email very often. He called you because that's how he wanted to contact you. However they contact you is their form of contact and that's what you have to do. Number two, avoid disputes. Avoid disputes, what do I mean by this? If somebody's not happy, you gotta offer them a refund. You just gotta do it, okay? Now, we have certain stipulations for some of my courses so that people don't, you know, get access to the course and consume the entire course and then want their money back. And I've had people try that but very, very few. But upfront, you know, it's a whole lot easier just to give somebody a refund. It really is, it's a whole lot less headaches. I've seen people spend days or weeks on the phone arguing over 50 bucks or 100 bucks. And I'm like, goodness gracious, how much of your time have you wasted? Just give their money back and don't sell to them again. You know they're a problem customer. If you give their money back, they have no reason to file a charge back against you. So the easiest thing is just do a refund. The next thing, if you're selling from your website, is to have really good PCI compliance. What is PCI compliance? PCI compliance is forms that actually check for fraud. Because most charge backs are caused by fraud. Somebody has stolen somebody's credit card information. If you have good PCI compliance and you stay on top of that and you protect the consumer's data, you're going to have a whole lot less of that, okay? So you want to have really good compliance. And there are a lot of companies out there I won't, you know, I don't back any particular types of PCI compliance companies. But if you just Google PCI compliance, you'll find a lot of people that can help you out with that. Super important that you have that, especially if you sell online. Number four, send confirmation emails to all of your customers. When I say confirmation emails, when they buy something, send a confirmation that they actually bought it. And we have all this automated. We can do that through our system. And whatever type of website you have, you can probably do the same thing. Also send them an email when it ships out, okay? If they buy it today and it doesn't ship for two days, send them another email, you know, that it shipped. Send them another email to make sure they're happy with it. Stay on top of that particular order. And this can all be automated. And I won't get into it in this video, but all this stuff can be automated. If you send out these emails, you're keeping them in the loop. And as long as they're in the loop, they know what's going on, you're going to have a happy customer. Number five is provide a clear transaction description. So when they see that transaction come across on their credit card, make sure they see something they recognize, okay? The name of your company. If you've got ABC marketing and you're selling sporting goods and it's Joey's sporting goods, they're not going to know that ABC marketing is Joey's sporting goods. So make sure you make that clear in that description that appears on their statement. And you have control over that too. What appears on their statement? Make sure it makes sense. Make sure it is related to your company so they know who they bought from. Number six is provide excellent customer service. I can't beat this into the ground enough. If you take care of your customers, you're nice to your customers, you're friendly to your customers. And you're quick to reply to your customers. Like I said in the beginning, you instantly get back with it. If they call me at nine in the morning, probably by 9.15, 9.30, I'm going to call them back. It's not going to take long. That's why we also have a support ticket system, which I would recommend that you do, where they can put in a support ticket at your website. And that way you're going to get an email that says you have a support ticket and we can answer those support tickets very quickly. So that's very, very important too. Also have, within this excellent customer service, have a FAQ area of your website. Frequently asked questions. That can prevent a lot of people calling you and emailing you and complaining because they can get their answers on the website. It's right there for them. Number seven, contact customers. They have suspicious orders, okay? So a suspicious order would be if your average order is $150 and then tomorrow you get one for $8,000, I would probably call that customer. I would want to know who they are. We had a sale this morning for $59,000 and I know who the customer is and we talked to them on the phone and they buy from us on a regular basis. So that didn't raise any red flags for us. However, if you get a huge sale, don't be just super excited about it, call to confirm because that could be a sign of fraud. Number eight, get customer signatures on high dollar deliveries. If you have a high dollar delivery, you want to get customer signatures on those. I think that's super, super important. Number nine, stay away from trials. I saw these happen for years where somebody would get a trial of a product and then each month after that, you would just automatically start billing them. Make sure they opt in for that billing, okay? Make sure they opt in. They know they're getting charged every single month. Make sure it's easy for them to opt out if they want to. If somebody wants to opt out of our billing, we can do it within an hour, okay? So it's not a problem. It sends them a confirmation that they've been opted out. So if you're gonna do these monthly subscriptions, I would highly recommend that they opt in for the paid one. It doesn't just automatically convert over to the paid one. Number 10, use a high-quality payment gateway. We use authorized.net and I'm not recommending them or saying anything. They've been great, I would recommend them. But the point is there's a lot of good ones out there. If you have a high-compliance, PCI-compliant payment processor, you're gonna have a lot less problems than if you didn't, okay? So it's really important to do that. It's gonna cost a little bit more, it'll save you a lot of money, time and hassle. Those are my three things, money, time and hassle. I don't have money, time and hassle problems. So I hope you enjoyed this. I hope this helps you out. When you're selling online, you wanna protect yourself. You don't want refunds and you certainly don't want chargebacks ever, ever, ever. Those are the most terrible things.  So stay away from that. Take care of your customers. Do what I told you in these 10 steps and you're gonna have a whole lot less refunds and a whole lot less chargebacks. I hope you enjoyed this video and if you did, do me a favor, subscribe below, hit that button down there if it's red, click it, turn it gray, don't forget to ring the bell. Turn on all bell notifications so you're notified each and every time I go live, okay? We'll just actually say, hey, I'm here live or if I upload a video, we'll notify you of that too. I also have a free course below. It's a $97 course. It's a click and learn course. Click on it, get the course. You don't need a credit card. I appreciate you watching this video. Put your comments below. Tell me what you thought of it. If you've got some problems or you need some help, put that below too. I'll be happy to come through and help you out. Thank you so much for watching this video and I'll see you in the next one. Hey, thanks for watching my video. Don't forget to subscribe to my channel and click that little bell right here so you can be notified every time I do a new video. Also, click on one of those videos there. Keep watching on my channel.


Today, we're going to discuss what to do when you're squatting and the bar starts to turn on you So I think you'll probably understand that it's not the bar having a mind of its own It's not the bar's fault the bar only moves because we put forces on it So you have to understand where the forces are coming from and to to make things pretty simple generally We look at the hips first the hips are a nice place for us to Start to control things because our glutes our quads. Those are all very strong our Hips are closer to the ground and that's where the forces come from. We don't just create them out of nothing here We have to push against something and that is the earth in this case Now so if I am squatting down and if I we're gonna pretend that I'm looking from the top down, right? And my bar turns Clockwise that is my left side comes forward my right side goes back That is generally the cause of a tight left back pushing the back forward a tight right Ab pulling the abs backward and I get this twisting action With that you'll see in the hips the right one we turn into the left one We turn out of and I am exaggerating all of this so you can see it. It's usually a little bit more subtle So we have to think about Spinning motion transverse plane actions. What can we do to control this stuff? Generally if I'm spinning toward a side I want that glute to turn on because that glute max the big one is Really good at spinning your hips Okay, and I you know, I feel it right there if you don't feel it doing this try it a couple times Make sure your foot is staying flat and push off Some things to look at so look at the feet sometimes the feet will tilt like this Okay, my right foot. I'll lose my arch and my left foot. I'll find a lot of arch too much arch I'll lose my heel. Okay, so as I come down it might look like this Okay, it's pretty subtle, but I'm trying to show you what it might actually look like so you know what you're looking for now As I squat down tight back pushes me forward Let's let's stop exaggerating so much tight back pushes me forward and then I come up like this and Oftentimes when someone's really Practiced in their squatting. You're not gonna notice it here, but then you'll notice it here when they start coming up What's that about so as we come down? We don't need as much force because we're not Overpowering the bar. We're letting the bar overpower us. It takes more force to overpower the bar to bring everything up so as we come down then We're okay here, and we're good sometimes even when we stop But then we have to overpower the bar we start to tilt Okay, I know I'm being repetitive, but some of these concepts are Complicated for some people and it's very important that you understand where this is coming from because then you can understand how to fix it So if I'm twisting that way, and I'm gonna tell you oftentimes pretty much every time it's always that way That turning to the right that clockwise rotation when we're looking from the top down We got to address Two major things so I talked about this The left back and their right ab those are not the two major things. Those are the one major thing So we got to address this area this midsection first and foremost I know I talk a lot about the hips, and I think the hips are a good driver But if my back is still directing my forces that way even if I have Symmetrical hip forces coming out of there. It's still gonna turn everything this way everything gets Directed this way so I have to secure myself over toward the side that I'm turning away from and You know maybe you even want to Over emphasize it a little bit if you're biasing yourself this way so much It might be a good teaching tool to bias yourself the other way Occasionally and as you come down you just try to hang on to that and you come back up now after number one after getting the Abdominal region the core region then we need to talk about the hip region here So again, it's the same turning. It's this clockwise Rotation to the right we turn our hips to the right my belt buckle turns and faces the right so as we come down if we're turning into a hip we want to Teach ourselves to come out of that hip if we turn into a hip We shut off a glute or we lengthen a glute. It's probably a better term We'd lengthen a glute and we need that glute to shorten To help us come back to center and maybe even bias over to the other side Now you're gonna know it if you do this you're gonna be instantly weaker It's very difficult to do for some people some people do it naturally some people are always symmetrical Some people though like myself if left to their own devices will default this way pretty quickly Okay, and coming this way. It's really uncomfortable. So what we need to do We need to continue to reinforce these positions. We need to reinforce Turning counterclockwise at both the hips and at the midsection.   I Think I've given you Plenty to marinate on here if you have any questions leave them below if you want example Exercises I would challenge you to try to come up with one on your own What can get me this or what can get me this to help turn me out of my problem? What can and you got to practice right you got to learn how to get comfortable there if you don't have anything Just leave a comment below and I'll help you out


Welcome back. Unit 3 gave us an opportunity to learn about databases, metadata, data warehouses, and data management. Unit 3 began with a couple of excellent videos to help you learn about the decision-making process and databases. Ben Currin's video, Data-Driven Decisions, displays how data can help managers make choices that are best for their organization. Jason O'Donnell's video explained the differences between two broad types of databases and how each fits a business need. In Unit 4, you will learn about competitive advantage, Porter's Five Forces and Value Chain, Decision Support Systems, Electronic Data Interchange, Collaborative Systems, and Decision Support Systems. You will also watch a video about Decision Support Systems at Vancouver Coastal Health to supplement your reading. It's very important that you take note of the value chain. Each step of the chain contributes to the overall value of a product or service, which plays a role in competitive advantage through either primary or support activities. The primary activities are functions that directly affect the creation of the product or service, while the support activities are the functions that support and cut across all the primary activities. The primary activities consist of inbound and outbound logistics, operations, sales and marketing, and service. The support activities include firm infrastructure, human resource management, technology development, and procurement.  Processes are series of tasks completed in order to accomplish a goal. In a business setting, processes include documentation, management, tracking, decision-making, implementation and execution of new processes, and more, required for daily business operations. In this unit, you will learn about ERP systems. Enterprise Resource Planning Systems are software applications with a centralized database used to run an entire company. ERPs include multiple modules designed for each department of an organization. You will learn more about the purpose of ERP systems as you complete the unit. Unit 4 will focus on several aspects of business processes and the software relating to business processes. The course includes Porter's Five Forces, which serve as a model framework developed for industry analysis to help organizations understand how competitive they are in an industry. You will also learn about business process management and business process re-engineering, which help organizations improve their effectiveness and quality of their products and services. You will also want to pay attention to the sections in Chapter 7 that cover electronic data interchange, collaborative systems and decision support systems, as they will enhance your understanding of the processes organizations go through to make decisions. Just a reminder, make sure to take notes as you're going through Unit 4. The final exam is fast approaching and it's time for you to start seriously considering your study plan. Enjoy Unit 4 and we'll see you here again at the beginning of Unit 5.


So on that note, now let's get started and move ahead with a very interesting chat. And for this, I'm gonna now invite on stage the Chairman and Editor-in-Chief of Exchange for Media Group and BW Business World, Mr. Anurag Batra, and ladies and gentlemen, please also, let's have a huge round of applause to welcome on stage the Global Vice President, Revenue and Operations with Twitter, Mr. Matt Derellar. Avinash is not in the room, but I must say that Avinash talks like a state's person, and I hope he's increased your target, that he made it two times so that you can make a difference to people. But really, Avinash spoke well and is going to Howard, has done him some good, and he started to think differently. He presented very well. So I know he's outside the room, but give him a big round of applause. Yeah. Clapping is good for health. It relaxes your heart muscles. Can you clap again for Matt? And there are sensors there. The amount of food and drink you will get is dependent on how many times you clap here. That's right. Can we get claps for Anurad? Yeah, there's a Twitter camera. So Matt, I read your interview on Exchange for Media in the morning. You talked about Twitter's growth. Now tell me, when is Donald Trump getting a stake in Twitter? We're gonna start off right there. I'm really happy with the structure of the company right now, with Jack Dorsey as the CEO. So I would like that to stay exactly as is. Okay, so you're saying that Donald Trump will not be getting, can I tweet that? Donald Trump will not be getting a stake in Twitter, but on a serious note. I'm glad I didn't have any of the wine before I got up here. The question would have been still the same. So Matt, you talked about 17% year on year growth in the quarterly share prices up. People who wrote off Twitter globally last year in terms of revenue, in terms of traffic, in terms of reported numbers have said that Twitter is a good growth stock. They've started to bet on it, and these are not particularly Twitter fanboys. So what has made this resurgence of Twitter happen? In your interview, you talked about Jack's coming back has really made a difference. So can you tell the audience what is the difference that has happened in the last six to 12 months? So I remember like on earnings day a couple weeks ago, I was watching CNBC, and one of the analysts said, the story on Twitter for years was they can't, they can't, they can't, and now it's they can, they can, they can. And I couldn't help but sort of take a moment and say, wow, how quickly things can change. But the reality is when Jack Dorsey came back to the company a little over two years ago, he brought the moral authority of a founder. And one of the first things he did was get us very, very clear as an entire company about who we are, and what do we do better than any other company in the world. And that identity really came down to us saying, Twitter is what's happening and what people are talking about right now. And that clarity is the decision that makes 1,000 decisions for us. It defines how we prioritize our product features. It defines how we look at potential opportunities and partnerships. It defines how we work with content partners. And it really defines our marketing message as well. So I think what that did was really get clarity.  If you go back to two years ago, we were looking at negative user growth, negative revenue growth, and we had to really focus our company. We sold off businesses. We shut down businesses. We had to restructure and reorganize the company. And it was actually really incredibly difficult on our teams, but we had to do those difficult things. They were necessary for us to really get focused and get to the place we are now, which is in the last quarter, you mentioned 70%, we grew 17% internationally on our ONO advertising business. We managed to grow daily active users double digit for the fifth consecutive quarter and we posted our first profit as a company, which is really exciting. So I think we did something that no other company in the internet has done, which is completely transformative inside of 18 months. So of course you talked about why India is important and we understand why India is important for every social media brand and every business. But one of the challenges that I see with Twitter is the kind of content that gets on sometimes, the fake Twitter content. Just before I got on, I posted that I am having a fireside chat with you and would you like to ask any questions? So one of my business school juniors said, what action is Twitter taking against Twitter India for their bias? And you know, he's voicing a certain opinion. I don't endorse it. For their bias, where anti-India Kashmiri propaganda is allowed, but pro-India tweets on the same are banned. So how does Twitter deal with abuse of... This is a problem that has been talked about earlier on stage. And for us, I'll call it information quality, which is basically a comprehensive way to think about what's happening on the platform, like the health of the conversation. It's the top priority in the company to make sure that we create an environment where we can get credible information. We want our job, our superpowers, to keep people informed about what's happening and to serve the public conversation. The things we try to do include on the one end, looking at anything that's targeted harassment, abuse, maliciousness on the platform, and try to stop that before it even starts, like by using technology, machine learning, deep learning. You know, if you actually look at the number of accounts that we take down, there are 10 times versus last year. So we've done a ton. There is a ton more to do in Canada. On the other side, though, we do do more and more to raise up really credible sources. And I know there's some incredible content partners that we work with here in India. Some of the product features that we're rolling out right now, I think really help us elevate the conversation. So for example, if you go into the Explore tab on Twitter right now, you'll see a curated view of moments that are a combination of some of the most credible news sources from both sides of the political spectrum, all sides. And you also will see the conversation around that. One of the things that I think makes Twitter special and different than some of the other platforms that may be sort of lumped in here is the public conversation about some of these topics really is clarifying, because you don't get one particular view. You do get to see all sides. So it's a huge area for us to- So you're saying that you've got somewhere with it, but there's a long way to go in terms of filtering the right kind of content, right? I think, yeah, I think that'd be accurate. I think we've made incredible progress, but the reality is this is something that's still a top priority for the company because we have a lot more to do. So again, in the interview, you talk about India being important. You talk about how events have become an important part of content and revenue. How today event owners, event IPR owners, event organizers are partnering with Twitter to take their content to the audiences that are on Twitter. And you believe that's a significant way forward for Twitter in India also. Can you tell us about this? Yeah, I think, yeah, because I think- Event Avalanche, if I may use this word. Absolutely. I think for years we've sort of been lumped in with like social networks. And that's really not what Twitter is. It gets back to our identity. If someone, a social platform that's really featured around who you know and it's got baby pictures and vacations, that's like, look at me, which is wonderful and a massive opportunity, but it's just not what we are. You go to Twitter and say, look at this. And to connect with your interests, the things that you're passionate about, the people who you wish you knew, and also the events that are happening. So if Twitter's doing its job, you're hiring it to go and see what's happening right now and to connect with what you're most passionate about. That's universally true. But in India, through my visit here, I've just gotten to know how passionate this country is. And I think that really lends itself beautifully to where we're continuing to take the product. So I mean, for example, we've seen some amazing things on the platform in India. Certainly we have all the world leaders. Certainly Prime Minister Modi, Foreign Minister Swaraj, it's incredible. But we also hosted a live stream of the budget. And that was incredible because what's great is you take, you're not just taking video and putting on mobile. You're taking the video on mobile and then it's getting enriched by the live conversation. Really being able to see all sides. We saw over a million viewers for that. We did a similar partnership in sport with ESPN. We partnered around the IPL auction. Or again, the video really helped drive twice the amount of conversation around that. So you drive that passion, you're able to connect with it in a way that I think is really powerful. And if you're a content owner, why that's interesting, I think one, we're innovating. You're actually not just taking the status quo and putting it on mobile. You're thinking about how can we make this better? How can we make an unbelievable product for our fans? And these products are delivering an audience that's typically highly influential, younger, and very hard to reach via more traditional ways. My last question to you, and then we'll take some questions because Rahul Jauri from BCCI is there, and we'd love to listen to his views and hopefully it'll make us all a part of it. He's gonna be very provocative today. That's what he told me. That's what he told me. I'm hoping so, and he had two drinks before he came in. So I hope so. Maybe four, I don't know. We'll know in a while. If you had to do a roadmap for India for Twitter, let's stick to India. What would be, if we met around this time next year, what would be the three things you would have achieved in India in the next 12 months? I think number one, I would be hearing from, hopefully, like all of our users how what an indispensable tool it's been around the elections. I think that would make me incredibly proud. That's something that we're really focused on to make sure that, you know. State elections around the corner. State elections and then rolling into the. Depending on when the general elections happen. Could happen at the same time. Correct. So yes, elections are. I think that's a massive opportunity for us. I think that we'll have signed a group of very important content partnerships that serve the public conversation, but really help us experiment and learn and innovate. One of the things that I take away from this visit is that India is gonna be an opportunity, a country where we can do some incredible experimentation and innovation. It's a golden age for India right now. I think about what I see in the US and in the West, while wonderful, all that's happened there is gonna happen here and it's gonna happen way faster and it's gonna happen at a way larger scale. So for us to be here and innovating with our partners, I think is gonna have a massive impact. And I'm not talking about just for next year, but I really, we're hoping to set up ourselves for the next 10 years, the next 20 years. We're trying to build a service that really is an everyday utility to help people stay informed of what's happening and what they care about. And those content partnerships are something that we're taking very, very seriously and have a very long-term view on. And lastly, we're gonna hopefully have a much continued to invest. This 2018 for Twitter is a year of growth. We're completely positioned in a position of strength going into this year. This is some place that we hope to invest and grow. Just to tell you, Matt, and I'm sure you know that the two largest players in digital spend are Google and Facebook. Google is about 7,500 crores. Facebook is about 3,500 crores. So out of the 15,000 crores, 11,000 crores, roughly, Sam, I'm there. The expert. So it's about, so I hope Twitter can benefit from the growth that's happening in India. I would just say that's true today. But that's not necessarily gonna be true in 10 years. Fantastic. We look forward to your getting more market traction in India in terms of revenue. And I'm sure today's engagement will help. Who's your most favorite person that you follow on Twitter? Apart from Jack Dorsey. Oh, wow. That is, that's a great question. Let me see. Scarlett Johansson? I love Roger Federer. Roger Federer. That's a very safe answer, but good answer. Roger Federer is just, he's amazing. And he uses the platform. I remember when he first got on the platform and he was like a little bit nervous and gun-chai. He's a little bit of an introvert and the way he sort of embraced it, both Twitter and Periscope and the access that he's given to people. You know, sometimes in our industry, we're so privileged. We get to go to these amazing events. We get this access to things. He's once in a lifetime like pinch-your-skin type moments. But what's amazing is we get to fulfill those dreams via Twitter and Periscope every single day. And what Federer does there to give that access to behind-the-scenes look into what his life is like, his training. You know, I- And he's very authentic. He is, he's funny. He's very vulnerable. He's very real. He's very emotional. So that makes it more interesting. He's a lot like you. Pardon me? He's a lot like you. I didn't start playing tennis because I wanted him to do well, but there's always another life. But coming back, who's the one person you unfollowed? You know, a blocked, a famous person. People who ask me that question. Never, never, never, never, never, never, never. But you've not followed me yet. But you haven't followed me yet. I've been following. You can't unfollow me. I've been following, I've been following. So that's, you first have to follow me. I'll follow. Now, honestly, I don't have anyone that I can think of that I unfollow. So we have Matt here. We take two questions. Hopefully the questions that Twitter like, as I say, short. The boss. Yes, Naval. Can we get him a mic? Yes. A light question, Matt. There were reports last year that Donald Trump was estimated to be worth some $2 billion to Twitter. What's the internal estimate in your company? Is it close to the real figure? Yeah, this is good. Plus, minus. To my knowledge, there's never been an analysis of that. Listen, we have Donald Trump, President Trump on the platform. We've got 86% of all the world leaders on the platform. It's pretty amazing to see how the platform is used by these world leaders. And it's really great that we could have conversations around what they're tweeting. So I think that people can get a full 360 view of different perspectives on these issues. But I don't have any specific. Say, even you're safe on the podium. You wanted to ask a question? Yeah, didn't you, Ray? So we don't have any more. Over there in the back. Yes.  Yeah, hi. I'm working with Laksh Media. My name is Harshal Devrukka. I'd like to ask a question. How could Twitter help the outdoor medium, outdoor advertising medium in the best way possible in the next three years? One, globally, and then probably number two in India. Fantastic question. We're actually doing a lot right now with outdoor media and just like signage in general. Earlier in the week, we were at the auto expo. And it was pretty amazing to see how Twitter's been now integrated. One of the great things about Twitter is that it's public, which means that you can take the tweets and put them all over the world. And it really brings to life the roar of the crowd, the excitement around a launch or around something going on with the product or a movie. We work with Disney, just to give you an example, around the latest Star Wars film. And in the middle of Times Square, they had this incredible image with Ray from the film with the hashtag, George's sort of showing that she is what's happening. And then we brought fan reactions to the film right there. It really draws the attention of the viewer into something that's really happening live and gives a level of engagement that would be lacking and otherwise static or even just a movie. So what's wonderful about this is that Disney thought about it holistically. They brought together their entire media plan, thinking about how we can get all these things to work together. That's just one example, I think, where we can do it. And we're absolutely excited to talk to you about how we can bring that to life in India. Our team is right over here. So Taran is here. You can meet him offline. So give Matt a big round of applause. And how many of you are not on Twitter? How many of you are not on Twitter? Anybody who's not on Twitter? One person here. I'm going to find you. Yes, there's a lady raised back. Come to sign you up. It's a Twitter rich country, so to say. Give Matt a big round of applause. And welcome Rahul Jauri on stage. Thank you. Thank you very much. I'm going to request you to please remain on the stage. And Anurag, if I may request you to present a token of gratitude to our speaker, Mr. Matt Darella.


Welcome to City Talk. I'm Kim Mitchell, City of Columbia Parks and Recreation Special Event Coordinator. Today I'm here to talk about what the city has to offer for your summer leisure this summer. Our summer movies will begin June 1st and take place every Friday at Findlay Park, beginning with kids' activities at 7.45. The movies will start approximately 8.30-8.45 at dusk. We will have activities for these kids in the beginning, so bring your lawn chairs and your blankets, and we'll play games, and then we'll watch a great movie. It's a great way it's all free, so it's a great way to spend time with the family, and it's economical also. And Saturdays we'll have our summer concert series, beginning June 2nd at Findlay Park, starting at 7 p.m. with Karaoke Idol. Sign-ups will begin at 6, and the band will go on at 8 o'clock. Our first band will begin on June 2nd, and it's Atlantic Star Band. Next we'll have Second Nature, Elliot and the Untouchables, The Dads Band, and ending it off with some Function. These concerts take place every other Saturday at Findlay Park, so you have nothing to do on your weekends.  Come on down and see us.


Coming to you live from the Everfree Forest. It's radio free equestria So there was an outbreak of the cutie pox. Well, it wasn't an outbreak an outbreak could be all the ponies It was a one pony outbreak, but all the ponies were afraid of the pox They were hiding in their house of course if there's any kind of mysterious disease That's so horrible that you don't you know know how it works and someone's got it What are you gonna do? Oh, no a disease that makes me the best at everything, but you can't stop doing it Maybe it gave you a sex cutie mark. You would want to get rid of it very quickly So the interesting thing is that maybe I mean how much of that flower did she eat we learned that it was caused by that flower the The heart's desire So was that actually the cause of the original cutie pox? They just all ate this flower I think no cuz I don't that's if you notice the cutie pox didn't actually spread It seems that the original cutie pox was much more like our small pox right where it spread and then was eliminated Right, but mysteriously eliminated not by a vaccine or anything Yeah, there was no record of the cure diagrams of you know treatment and analysis looks like that flower also, right? If you gave it to the rooster it would get its crowback. I guess it is one we call heart's desire So it's not that flower just gives you something that you want if you eat enough of it So the thing she wanted happened to be cutie pox is why the cutie pox didn't spread from apple blooms everyone She didn't really want cutie pox. She wanted a cutie mark Well, she wanted the thing is she took too much she OD'd so she'd just taken a little bit what she have gotten just the hoop-dee-hoop-dee Cutie mark possibly. I'll what it would last it forever because apparently the only cure was to tell the truth Right, but at this at that Well, that was because the only cure was to eat that other flower the way to make the flower grow as a truth So how come Applejack didn't just say I planted it Also, I know smart enough to think of that We we know that pinkie pie ate far more corn cakes than she said Yeah, it does seem though that there is some sort of universal magic that prevents you from screwing with cutie marks like any time You try to screw with cutie marks It doesn't work even if you're Celestia or Twilight no matter how much magic you have that the Universal cutie mark magic is like unassailable and we learn something even even discord's magic couldn't assail cutie mark power Because what we learned here is that at least these cutie marks not only did she get the cutie mark But she got the requisite power of the cutie mark and things that she otherwise was not I mean plate spinning was not in her repertoire Ahead of time there was nothing in her heart about that unless maybe she's really hiding something Yeah, so does the cutie mark itself give power? So is it that of pony when they're young they have you know, they're into something they're good at it They have some good ability. They're like a black four black five like exponent in the ability But then the cutie mark pushes into gray shade I think it just it goes both ways right if you get really good at a thing then you know The magic in you you build up enough magic and then put it appears But the same goes the other way right if it appears then the magic in you will align with it Thus you will have the power, you know, even though you didn't build it up It's just it now it's just it there So did the ponies always have cutie marks because the paleo pony period I I wonder what was up with they had cutie marks in the paleo pony period Then I think it's safe to say they always had cutie. We don't know if they had cutie marks I knew they had the cutie pox you can have the cutie pox that cutie mark But maybe maybe I mean look at how much viral DNA is incorporated in human DNA It is possible that they had no cutie marks this disease Which you're saying the cutie pox is the origin of all cutie mark It may well be or maybe it you know It caused some trick of genetics that unlocked the potential for cutie marks But if you look at the way she describes what it says in the book She's like well, you know people suddenly had too many cutie marks and then it Disappeared as mysterious as it came so clearly they had cutie marks before the original time The book was an old book detailing an even older event I mean the paleo pony period when was that because we know that in the paleo pony period they had Unicycles they had skis and skiing technology. They clearly had metal working Unless I think unless maybe I mean we don't know when that looks like it was all You had else they had in the paleo pony period They were had the ability to write and remember the cutie pox unless this was a historian maybe Researching the paleo pony period what evidence did he find of the paleo pony period to know that there were cutie marks cutie poxes Other than writing or pictures that they would have had from the paleo pony period Maybe historical accounts like maybe a pony historian was studying something Yeah, but wrote something about what is they had writing in the paleo pony Something about say some ruins or some pictograms or maybe even like cataloging oral histories from previous pony populations Plus they you need to have enough Seficially advanced society to have more than one talent right if you had a bunch of cave ponies They'd all have the same talent hunting or gathering maybe fire Maybe fire one guy suddenly has the fight the guy who started the first pony to make fire Suddenly gets a fire cutie mark.   Yeah, it's like humanoid pony oids because we don't see any cutie marks on any of the chickens Elizabeth definitely didn't have one of all the pets nobody the same mad It's the same reason that the Everfree forest sort of does its thing on its own an equestria doesn't right that same magic is Intertwined with the cutie mark magic. That's why in equestria Anything that can take care of itself ponies that magic that gives them their cutie marks and abilities and talents is the same magic That lets them take care of themselves and everything else And the same reason that you know those animals bunnies can't take care of themselves is they don't have cutie marks It's it all goes together. It's all part of the same thing So could we metaphysics controls both so could something be done to give a nonpony a cutie mark You would need to know that you like a you need to fundamentally change the metaphysics of at least equestria Right, yep, so opposed to maybe ever free force works differently But at least a quest so then the two questions to really discover this with twilight because she's I guess the only Researcher in Ponyville would either have to attempt to infuse some other being with a cutie mark or We would have to go outside of equestria and find out if ponies out there have cutie marks the Korra had one She was not from equestria. I mean, I don't think she's not from the ever free forest She clearly went there.


Should we just make it real? Should we just say, hey, we're done. We're riding off into the sunset? I mean, is that, is you want it to be live on your show that Vinny's officially done? Is that what you want? I don't want that. But if it's going to happen, happy is happening. Yeah, I would like that to be known. So don't feel obligated. Don't feel forced. Put it this way. Hey, let me see. Today is, what, Wednesday? By Friday, if paperwork goes in, you heard it here first. First of all, congratulations on a legendary career day. To be the all time leading scorer in scoring sport, I think many would say, hell of a job. Yeah.


look it's early in the morning it's Friday it's Friday and I'm ready to swing girl I'm being quiet cuz it's dark I see my ball table I'll show you in a minute baby it's six o'clock in the morning but I've been up since five such just time to get up every morning I'm gonna show you an off paper real quick eat it really this is what I did I got stuff on this is what I did and I got stuff over here so it's a bit much this is a leftover Halloween candy it's a bit much it's a bit much and I need to get back to my Bible study I know y'all can't see that so yeah it's a bit much but it's cute it's cute it's cute so girl look it's Friday and um it's the Christmas of look we already got it out I'm not ready to get it out it's Friday but check this out it's cold in here I gotta go get my heated y'all show I did a review of that Crestle pillow capillary treatment yesterday right and I know I can be extra you know you know I can but when I tell you the smell of that that product was so overwhelming let me put this thing that product is so overwhelming girl that my bunnets that I had on the toilet bed smells like it my sheets smell like it I'm gonna have to wash my hair again y'all it's way too it's too perfumey I don't like that I think I just traumatized my child look every year they have a play at his school is so he's very adamant on not wanting to be a pilgrim because he knows so he's that mama they made me a pilgrim and the pilgrims have lines I don't want to read lines so there y'all ignore him he's loud so I said baby it could be a lot worse so what do I do instead of encouraging my child to be okay I show him the scene from the Adams family where Wendy when see and the other kids burnt down the camp and barbecue track the barbecue the cancels and he's looking at me like I said oh they didn't really do that but that's my whole point it could be a lot worse go through the kindergarten class okay we she's already open you better have closed the door hey y'all I am I'm here early at the doctor's office yeah I still have not found a legit doctor we have been it's just been crazy busy since we moved here so I mean there's a doctor it's so weird like the place that we go to it's an urgent care but they also see patients like it's so hot here definitely going to wash my hair baby I pulled like I did a little like Erica by do thing at the back here because I asked JB I said JB my hair stinks so much to me it's not it doesn't necessarily stink but it does smell good you know I mean so I said don't you smell it what is it smell like he's like he's like it smells like a bunch of hair products then he says it smells like a dirty bonnet I said you know what that a dirty bonnet I said okay I'm gonna go ahead and wash my hair so I have a pickup order at Kroger and at Walmart I went ahead and order another red by kiss blow dry y'all alright y'all I am done with the doctor and there was a nail salon right next to me so I wouldn't got my nail let me turn this off I get hit I just got done with the doctor I've been done for a while actually all I did was just do my refills hold on y'all there was a nail salon right next door so I went ahead and got my little nail fix is my nail head broke y'all this is a little I'm in a Walmart parking lot now cuz I got to pick a border look at that I just got that one nail gold that's cute huh this is a bad color I'm gonna get a chicken sandwich the spicy chicken sandwich just a chicken sandwich and I'll get a strawberry lemonade medium that's it no cookies thank you you already coming to a fast food restaurant why the heck you think I want to want to cook thank you for asking me girl that really just is that my skin looking like that why don't look red yeah I know I'm extra thank you so yeah what's I got playing for the weekend you got my food already out thank you for the weekend so great y'all I got this chicken sandwich yes notice I get home I'm gonna rest a little bit and I'm gonna go right in and wash my hair set it back up and blow it out it should take me probably an hour and a half to do all of that cuz I just washed my hair I'm just getting the scent out about the video that's about the choke on a chicken sandwich dang y'all leave I almost choked on that first of all it's spicy and it's hot yeah I do think that rooms I don't know what's going on I don't know if I didn't blend in all the way but I'm like I'm red up here y'all I can't stand Verizon it just decided my phone just decided not to work I'm not here it says SOS damn SOS what's going on Verizon so I just walked up here in it the thing over they know me up here cuz I'm always up here child and so he's like you have a problem checking in I say yeah my phone ain't working so it's asking me to scan your ID any paper coupons no thank you those few points girl I call him Harry Potter one of the other girl she said I heard you got a nickname for everybody I heard you call Cameron Harry Potter I heard you call Cameron Harry Potter and you call us a so-and-so think about I look at her I said that don't even sound like that'll sound anything like me hurry up and put my stuff in the back poke harness maybe my phone will remember I could just start working when I get home cuz it was okay cuz I was texting my best friend at the salon we were talking and now I'm a sudden it's talking my SOS that's annoying to me I don't I don't have time Verizon I don't be on my phone a lot but I use my phone actually I'm not even gonna care cuz as long as look I don't people to contact me as long as I can watch my YouTube and have access to my work phone message fail oh yeah we need to go ahead and cover our child energy all the way down all the way down it's going on three o'clock no no it's two something I washed my hair I didn't blow it out I'm tired y'all I am tired yeah so let me show y'all what I'm gonna be cooking all right so I'm making beef but I have a lot of vegetables here because I like to cook with a lot of vegetables so we have over here we have cabbage we have sweet potato we have carrots we have cilantro and we have parsley thyme lemon tomatoes garlic ginger pepper red onions over here we have lentils we have rice and we have some seasonings all the seasonings we have bedbury which is a Ethiopian spice garlic powder onion powder oregano red pepper turmeric black pepper pink salt cinnamon I know but hear me out cinnamon is actually a heat we have chicken bullion we have wine I'm gonna drink some of it but wine is for the beef okay so what I'm gonna be making y'all is basically a it's the beef that's almost Ethiopian style a beef that is simmered with onions garlic ginger tomatoes no I'm not gonna do tomatoes jalapenos and yeah and time time and then I'm going to be oh it's supposed to be rosemary but that's okay it's okay time is okay and then I'm gonna be making some yams the cabbage and carrots go together hear me out it go together but it'll be good and I'm gonna be making some lentils with the lentils I add the turmeric I add a little bit of the berry and a little bit of the cinnamon and then I'm gonna make you need some rice because I'm greedy


Oh Hey guys realistic gaming here today We're gonna be playing some islands really out and roblox, and we got a new Batman shirt. Look at that How sweet right and by the way if you guys are new to the channel remember to subscribe slap that like button And turn that notification bell on oh God Match starting. Okay. Let's hear stats My god. I got a 1.5 KD That's not too bad actually I mean for the times that I played I've really even played this I'm still level two, but I still Do better than others Okay joining server Come on, hopefully doesn't freeze because they usually does or it either takes too long Two hours later. Yes. We finally loaded in that took so wet forever My god, there's a lot of people this time. There's 40 people. Oh my god. That's the most I've ever seen in one game It's usually about like 20 people each match. My god. This game is improving That's why I favorited it and likes it. Oh my god. Yes. Oh that was scar Okay, so we have 30 seconds load. Okay. Here we go We're gonna jump out where everybody jumps out. So this time we can get all the action We're gonna go after everybody Thank the tank What? Okay, so I wonder where everybody jumps off. Okay, so I'm gonna see where everybody jumps I'm gonna jump out with everybody else because every time I jump somewhere else. There seems to be no one around So this time I want to jump where other people go. Oh my god, everybody jumps in the beginning. Why I don't get that Okay, everybody seems to be coming this way Right. Oh No, they're all like going far. Oh Okay, how many people are here? Okay. See you have fully people here No, oh my god, I thought I was gonna take fall damage. This was actual for tonight. I would have died right there That would have been an epic fail Okay. Oh my god. I see a lot of people already and I don't have any guns What I thought I got that gun No, not that guy's gonna pick it up and kill me Okay, we serious in your weapon Okay, we got a gun now. Oh, yes Okay, let's drink our potion real quick Nice, okay. We got oh sweet. We got two shotguns already. Oh I see a chest Let's get this chest real quick and then we'll go we'll go to get some action out there right now What? Oh tonight. Okay. I thought it was an RPG. Oh, it is an RPG scope rifles No, oh my god. Oh Wow, bro He had me there. Oh my god. I thought I was gonna die there you guys. That was so close.  I was not cool at all. Oh my god That was so bad So we almost died once that we managed to save ourselves done this guy and just comes in from nowhere and he shoots us Ah, I mean it happens right it happens to everybody. Okay Spondin.  It's getting more insane each round you play. Hey, look at that. That's so new code yet I don't even know what codes are talking about bro. Oh look at this guy He's meant to be What oh god, what's up with this guy? He's mad at the world. Why are you so angry, bro?  Okay, let's see what's going on with this guy.  Thank you for all the money mister Okay, uh this guy I think He's just happy off a life and mad at the same time because he's dancing, but he's mad. I don't know. Let's just move on All right, so let's see these people over here gambling. Hey, that's illegal man.  Oh We're spawning in Okay, wow 60 people That is 20 more than wait. How many people I think they were 40 in the last game.   Why does everybody do that? Do they know it? What's like everybody jumps out in the beginning? Okay, I'm going over there where it's more There seems to be bigger. I see a half of the people going here, too Why does every I think these kids should play some four night first? What how is there a guy down here already?  Oh Yes, you got a shotgun. Okay, let's see if we can shoot that guy Yes We're getting shot on him Where you're going angry Joe come back here. Mr. Shirley's Let's go.  Oh My god, sweet. This guy had a potion and the help kit Okay, let's just read. Oh My god, stop moving What how did he go down? I got like two headshots on him. Yeah, let's go Okay, we got two kills so far you guys Let's drink this potion so we can at least have some protection right what okay? That thing is weird You have to like keep holding that after it's done Okay, we got two kills. Let's go. Let's go. Okay, we got to be careful man Let's run in here God I don't see anyone anymore. Okay, uh, he almost killed me.  Oh, there you go. Oh this guy had two health kids Sweet, let's heal ourselves real quick. Oh My god, we got three kills. Let's go Okay What they only give you 50% are you kidding me? It's a mad kid. It should be a hundred not 50 My god, that was so close, dude Let's go have another look around I'm sure there is more people around here Looting I didn't even know where that other guy came from man. He just started shooting at me and he missed Thank God. He missed because he could have killed me Which he almost did also by the way, that was scary. My god. I hear a lot of gunshots Don't see any loot. I hear chest They hear a lot of chest actually Me. Oh nice. How are you gonna leave a rocket launcher here my guy? Oh I hear someone. Where is it? Oh, let's get the tactical shotgun. Oh, I see that guy Let's go. Let's go.  Who wants some of this, huh? Ain't nobody want to mess with me right now, bro I'm on fire. Oh That's a green RPG. Oh my god. This guy had the good stuff good thing. We saw him Okay, let's get rid of this scope. They are we need some med kits health kits. There you go. Oh bandages Okay, we are goodie What's good my dude? Okay, let's go in here real quick How do you check your inventory again? Let me fix my inventory adjusted the way I want it to be Okay here another person do you guys see them? I don't see anyone here. Hello My guy, why are you a son? Okay, we got it. We got some pretty good weapons. Oh That's my rifle Okay, I don't see anyone anymore This ain't cool, man.  Okay, let's check if there's somebody Whoa, I thought I heard someone else footsteps Think I'm a little paranoid from all those kills From all those people popping out of nowhere just trying to attack me. Okay. I hear gunshots But when they're how far you can actually see somebody like Them running. Oh They see a guy out over there. That's too far. That was actually close to me. Oh That one was it now was way off. Okay So the first one was actually close shot Where'd it go? The other day I played this I played with one of my subscribers and I got it I got a kill through a wall But I didn't upload that video because I was recording the whole time for my microphone was off So I didn't upload that video. Oh Oh, yes nice son Who's legs we got five kills? Okay, so there were some other guy walking this direction. I Think that we're gonna go at it him and the other guy case we have to learn how to build in this game because It would help us because the snipers can kill you pretty fast here Where did that guy go? It couldn't have been this guy Because the other guy let's pick up this health kit. Oh Is that a blue shotgun? I don't know. It's not working. Oh, yeah, so it couldn't have been that guy Because he looked farther and he wasn't walking that direction either Okay, we've got to be careful. Nobody sneaks up on this man. Oh We should have gone for that drop Which did that guy go? He's like It's like a magician. He just disappeared. How do you guys see him? How do you build I forgot all ex FV? How do you rotate?  There you go. Oh my god. I was running towards the smoke Okay, I think we're in like we're inside the smoke. Oh god. Let's run. I wasn't paying attention to the map. Oh God, I'm such a horrible player Okay, so I was going the right way the first time.  I see how many more people I can take out before this game finishes. Oh my god There's only ten people Okay, we got this tweeter. I'm gonna do this for tweeter even though he's not here with this. He's in my heart God Okay, I Have a feeling that one guy is probably in there hiding. I mean we're out could even gone. Oh Okay There's a whole town over here Why did I hear gunshots? You guys heard that right? Where is it? Okay, let's just have a look. Oh Okay What he got saved by the tree we're the lucky a guy. Oh He's getting shot up by someone else. Oh, he's right there. Oh my god, bro. I Had that guy right in my sights. How could I miss? Okay? Where did it go? I hear someone pickaxing something. What? Oh My god That was so bad. I can't even see it in this guy, man. Are you kidding me? Oh my god You managed to get five kills that we still lost how I don't know man that guy was just He was just creeping on me from across the mountain. He shot me right in the face It hurt my feelings because he just took me out like in a second, man Oh, god. Well, thank you guys for watching. I'm sorry. Couldn't get that W. I don't know what's wrong girl, I think I need to I Definitely need to play this game more often so I can get more W's frequently, right you guys Well, thank you for watching and I'll see you guys next time


Hey guys, it's Nate, AKA The Foot Accountant. Welcome back to the channel. I wanna talk to you about why Festival Football and Path to Glory are insane. EA dropped a madness with the content yesterday. The players in packs, the SBCs, and the objectives, and how we might even have 99 rated cards by the end of the Euros, which is insane. We thought we wouldn't see that in FIFA, but we might based off of Griezmann and Havers. So we'll talk about that, and even some of the new card designs and pack code that were added just a couple of hours ago tonight. Talk about what that means for content today on Saturday in this game. Now again, content yesterday with the release, Path to Glory cards, 14 of them in packs, and one SBC card and one objective for the Path to Glory items, they are insane. And I wanna show you guys the team, of course, you've seen the cards, but these are insane, right? We even had a couple of cards that were extinct today that have had price range updates, like Griezmann was extinct at two mil, he is now three seven, Havers is extinct at like two five, he's only two nine, Foden is still extinct at the moment. But crazy, crazy price rebounds these cards as well. We'll talk about that, they got really cheap actually during the Euro game today with Italy versus Turkey, and they have rebounded since exponentially. And I also wanna talk about what this promo is gonna be bringing. But again, this was what we were most excited about when we saw these cards drop today. Again, live cards with these kind of stats is unreal. So GGs to EA Sports for just absolutely boosting the heck out of these cards, great player selection, great stats, great overall stats. Again, this Llorente card, right? This is the only card that got into the PTG team that already had a team in the season. The rest of these guys didn't have Tots cards, but an absolutely insane looking card.  The rest of this team is insane as well, all the way from even like Gullivan's card, looks really good. So we'll talk about that of course today. Now I wanna go over again just the info page really fast because there's a couple of information things on here that we can definitely talk about. Now again, the way that this is worded, celebrate the return of international football with Festival of Football, brand new player special item types with a variety of SBCs and objectives. And then of course they're saying we're kicking off the festivities with special Festival of Football, Path to Glory live items that upgrade based on national team wins. Now I wanna talk about this as well because there are a couple of graphics that were released that said FOF, Path to Glory team one. I think it actually might be on the loading screen. It said team one. Now of course this is the upgrade path and the games are already starting and the games are happening. But also with this wording here, if we were to have a team two or another squad, which I think is very possible next Friday, we might be seeing another squad of Path to Glory players because it says here tracking for all Path to Glory items starts on June 11. So if a player was to be released next week and they had already won one game, that would be kind of on their track record already, I guess if that makes sense to you. So they would already be one game or one win down out of the three needed to get that first upgrade. So just kind of wanted to put that out there. And also upgrades are gonna happen on Friday, right? So they're gonna be upgrading these cards on Fridays, which it says upgrades may take 72 hours to appear in game, which is whatever. But every Friday we will be seeing the upgrades to these Path to Glory items, which will be nice. And then one other card, which you had released tonight are Festival of Football Nation players. And basically what these are are permanently upgraded special items that represent a different nation each release to help you upgrade your nation theme squads throughout the event. So we can have a lot of these and we got that card design tonight and that is this right here, I believe. This was the code that was added late tonight. So I'm guessing that is what that is. And we should be seeing our first SBC, I think today, right? I think they'll release one of those SBCs today since they have added that code tonight. I do believe that is one thing that we will be seeing today in FIFA Ultimate Team. So that's one thing to watch out for it. Now again, as this is said and as it's worded, it's all about the nations, right? They represent a different nation each release. So it's all gonna be about the nationalities. And if they're releasing a lot of these, like, you know, you look at this team, right? They got a whole spread of nations inside of this PTG team. We're probably gonna get a whole spread of SBCs relating to all the nations that are in the PTG team, right? And potentially even more. So I'm excited to see what kind of cards we get through that today and maybe even into the week. Now, also yesterday, and I haven't spoke about this yet, we had a flashback goods to SBC, which in my opinion was maybe one of the better value SBCs from today. A lot of great links in the air division again, a finesse shot trait on this card. Really good looking stats, five star skills, four star weak foot. That's a really, really cool card. So and coming in, I believe in foot bin at only 168,000 coins, that is a really, really good value card for a fun item to put in your team. So Gigi's from EA on that one. Now, of course, we have to talk about the objective card, right? We have to talk about the objective of my man, Christian Erickson, I'm gonna be adding this card to my squad. Now, are Denmark gonna get three wins? Is this card gonna get upgraded? You know, in the meta concept of this game, there's a very high potential that they will not, but I'm really rooting for them. I'm gonna be getting this card done, of course, because I'm a big Erickson fan. My lookalike brother from another mother, if you will. But I'm excited to get this guy. And I hope that Denmark can get some dubs because this card going to a 93 would be really sick. So I'm kind of, that just adds a little bit more, I guess, motivation for me to root for Denmark in this Euro's tournament. So kind of interesting along those lines. Now, I wanna talk about the rest of the market, right? These PTG cards, what's the pack weight like? Well, 100K packs that are in the store, I believe, 5% pack weight. So it's, you know, it's less than a team in the season, but they're not super duper rare on the market, right? There's not super duper rare. I know a lot of the cards look really, really expensive right now where you have Venetius Jr. at four million coins at the moment. It's really, really crazy to see how high some of these cards are. It's kind of like a mix, right? You've got Venetius Jr., Griezmann, almost at four mil, Havertz at 2.9. You have like the really high tier, incredibly high and expensive cards that are better than some team in the seasons. And then you have a lot of lower tier cards too, right? Gullivan, 120K, Davenson Sanchez, which in my opinion is probably a pretty good value center back for this game. Legit center back, no, you know, right back, left back, it's center back type situation. 300K for this guy. I don't think that's too bad, right? He's got better stats in my opinion than Ruben Diaz. He's a live card and Ruben Diaz is about the same price. So, I know Ruben Diaz has a bit better links, but I think this card right here is a very interesting one. And, you know, we're definitely watching a lot of these prices. A lot of these guys have gone up from where they were. Now, as I mentioned, these cards got kind of low during the third lighting round, actually during the Euro game of Turkey versus Italy. This Acuña card was 680K, I believe, during that timeframe, 688,000 coins, even in like the 650s for a hot minute, he's risen back up to 810. So, these some of these guys are really rare, right? And you have to notice that on the market. Domincen Sanchez was like 350, and as you can see, or 250, he was just back up. But Yazeki was also with a lot of the hype of the game going on. These cards are probably gonna act a lot like headliners and what if cards. As they get closer and closer to that potential upgrade, their prices are gonna rise more. But again, as we see supply coming today on Saturday with more lighting rounds, the week they sell off more SBCs coming, I still think you're gonna see that drop their prices over the weekend, even though we have some games going on. Now, one thing that's gonna be interesting to watch is maybe a nation that is maybe a favorite, right? Like, let's say England or Germany or France, maybe even Argentina and the Copa America. Let's say one of those team draws or loses in one of their group stage games in the next couple of days. You might see one of those cards take a hit in price. But again, as we go throughout this week, that's gonna potentially be an opportunity to maybe buy into one of those cards, because especially if they're making it out of the group stage, that's a huge deal. Because of course, for a card like Erickson, the objective, right? If Denmark do not make it out of the group stage, then his card will no longer receive any more upgrades. And if that happens for any of the cards in this team, then of course, just like for a road to the final card that is no longer live or for a headliner card, or let's say a what if card, like what if Conte when he was not able to get his upgrade anymore because they ran out of games, you'll see a huge drop off in price because that upgrade is no longer built in to that price point on the card. And as of right now, that's why you're seeing a lot of these prices be really, really expensive is because that potential upgrade and potential stat boost is really built into the card. And that's what's causing these guys to be really, really inflated. So that live feature is really adding to the prices card right now on the market, which is interesting to see. But that's normal, right? It's something that we almost see pretty exclusively during this time or during live cards when they are released, especially early on when they're still really rare. So especially with this, you know, the whole year is happening right now and it's in front of us and we're watching the games and stuff. There's a lot of hype around that. That is something that we're seeing a lot of in this game right now. So I do expect literally the entire squad to get cheaper even though there's games going on. It's only through the first, basically the only play one and some teams will play two games by the time these cards will go out of packs. So I definitely expect them to drop off in price even today, right? I mean, you think just like team the season cards are brand new promo cards, some of the rare guys here at the top, maybe Griezmann, you know, maybe guys like Havertz, Varati, Phil Foden who is extinct, you might see some of these guys get cheap today around the content drop on Saturday, then have a potential rebound after there's panic selling heading into 6 p.m. depending on what the content is today and then a potential rise. Now the rest of the market, and this is why I wanna talk about why I think the market could be dropping off this weekend. A lot of the market is really not rebounding too much, right? I bought this at 1.2 million coins, which at the time was 150,000 coin undercut on this R9. He's back up to 1.36, but he was still chilling around 1.2. Not a really big rise for this card. You know, I'm still gonna make a lot of money there, but even this Roberto Carlos, it just didn't seem like a lot of stuff on the market yesterday really rose up. It really did not. A lot of the meta cards, some stuff took a dip and then did rise. I sold some Cenk Kalei way too early. He's back up to like 222 and a 30K. I sold him too early, but a lot of the stuff, unless it was a link to a brand new SBC player, it just kinda stayed the same or went up a little bit in price, right? So that kinda tells me that there's a lot of hype for these brand new cards and the cards that people sold off yesterday, you know, there wasn't a ton of buyback. Nani was sold off to like 470K, so he did bounce back a little bit, but he only bounced back to like 515K as you can see here. He was like 54550 before the panic selling started on Friday morning. So that makes me think that a lot of people don't have a lot of coins in this game. The lightning rounds are not selling out. They were staying up at least on PlayStation for almost the whole hour. And that tells me that there's just not a ton of hype and not a ton of people on the game that wanna spend money on the game. And that's not putting new coins onto the market really. So what that's gonna mean is that people are gonna buy the new cards, they're gonna have to go sell whatever they have to afford that, and they're not opening packs to get more coins. So that makes me think that the market's gonna fall off a decent amount this weekend. A lot of your TOTS cards, people might be going and selling some of those items to go try out, whether it's a new SBC player, they need coins to finish the SBC, or it's to buy one of the new cards on the market, or maybe they're transitioning their squad to be more of a nation-themed squad, kind of like what EA is gonna be pushing us towards here in the next couple of days as you can see in their wording with the Festival Football Nation players and SBCs that they're gonna be releasing. So I think that might play into things as well. Now I wanna talk about one thing where we can actually make a move on the market, and that is with SBC fodder, because index 84, take a look at this, right? The index 84 dropped off a lot. Index 86 dropped off a lot. Even though we had two good SBCs, SBCs with Jota and Goetze, you're seeing these fodder cards drop off a decent mountain price. 84s, I believe, are back down into the low 4K range, which if you sold these last week when they were six, 7,000 coins a piece, you're loving it, right?  You already made some money if you sold them. And this is, I think, another opportunity to go back in because I think these cards, I think we're gonna have a lot of content this week, right, with Pat the Glory SBCs, more Flashback SBCs. Again, we're coming off of two, I guess, quieter weeks in terms of team of the season with content, where we were up here with Bundesliga and LaLiga. We went back down to League One and Ultimate Tots. I think they're gonna pick back up the hype this week. It really seems like they are. So I think that fodder is gonna be a great investment, right? I really love the 84s and the 85s because they're back down to a range that is just really, really cheap. And I think we're gonna get a lot of SBCs this week. So again, if you do wanna make an investment there, be my guest, right, be my guest and watch that week and then sell off. Because again, so many people are gonna be focused on the Yurtos, these PTG cards. And I think we're gonna get a lot more of those, you know, I guess we call them Casino and Gambling SBCs, right? Where it's like the 88 plus Tots pack, the 90 plus Tots pack. Now also tonight in the pack code, there was released a new, probably one of those new things we're gonna see in the store, basically a pack and, you know, stadium, TFO, kit, whatever you wanna call it, a bundle, Ice Cream Sunday's Bundles, what it's called. So you need to redict this pack code, but it looks like we're gonna see some more cosmetic items in the store. That was just one thing that I wanted to throw out as well because that was being talked about and kind of a joke in all honesty. But I really think the SBCs are gonna be the name of the game this week. So Fodder's gonna be a great way to get involved with the market. And I think you'll see the rest of the market drop off today because people are gonna wanna get involved with these new squads, maybe making some nationality-based teams and selling what they have, you know, tradable in their teams, which a lot of people right now are really rocking on tradable. So that's kind of interesting, but even this Maradona card who has 1.4 million coins yesterday, he's now 1.35, he was like 1.3 lows, just kind of getting rare at night tonight. Neymar was down a lot. He still hasn't rebounded up that much, right? He's still 1.08. So without this rebound on the market, a lot of people I think are gonna be selling and there's not gonna be that many buyers and I think it's gonna push stuff a lot lower as we head out of this weekend league with a lot of hype on the Euros and these cards and the SBC. So those are my thoughts. Now again, today on Saturday, I do think that we will see a new SBC for this card design right here. I would get involved in some SBC fodder if you want to on bids.  So if you see people starting to buy back fodder, you know, then it could go down a little bit after 6 p.m. with more supply today and that could be something that happens too. But again, in the grand scheme of things, we are very, very low in terms of the fodder prices for the 84s and the 85s specifically on this game is where I'm looking at it right now. The 86s are still up a little bit. 87s are still up a little bit too. So maybe we wait to see if those drop off a little bit more, but especially for even the 83s. If you can snag these at like 1.5K on bid with the good links, good nationalities, that could be a really big W later on this week with more SBC content coming. Last thing as well, no Ultimate Tots guaranteed. Last year it actually came out on this date, on the Saturday after Ultimate Tots was over, but that code has not been added. If it were to be, then yes, you would see some of that fodder go even higher. But yeah, these Path of the Boy cards, some of them are very expensive, but I like these cards, right? I think we have a pretty good, really awesome range, right? I mean, I really was excited when I saw these cards today and EA is really bringing the hype with the content and I hope to see that continue happen today on Saturday and I think it will with SBC players, whatever nations SBC they're gonna be putting out today. I'm excited, right? EA's got me pretty pumped up this promo. I hope you guys are pumped as well, but that's the video for today, boys. If you did enjoy it, smash the thumbs up, comment down below if you have any questions and subscribe or new. If you're new, it's been Nathan Foot Account. I will catch you guys later. Peace out.


Hey Psych2Goers, welcome back to another video. Do you have a close friend? Someone you've confided in for months or years? Someone in your life who you can truly trust? Perhaps you two are friends, but you think you're starting to develop feelings for them? After all, being close friends can be the perfect foundation for a potential relationship in certain situations. Let's take a look at a few tell-tale signs of whether your affection for this special person is actually attraction. Number one, you spend the majority of your time with them. Spending a lot of time with this special person in your life really allows you to understand who they truly are, the different aspects that make them the person you care about so much. If you're starting to develop feelings for this person, you may go out of your way to spend time with them, getting to know them better and understanding their personality more. This level of closeness has a notable impact on relationships, whether they're platonic or romantic. According to the introduction to social psychology written by professor in psychology, Dr. Jennifer Croyle, proximity or physical nearness has been found to be a significant factor in the development of relationships. So if you find yourself spending more and more time with this friend of yours, it's likely that they could be more than just a friend. Number two, you think about them often. When you spend a lot of time with someone, you think about them often. This could be in the form of daydreaming or thoughts about them that keep coming to you during your day-to-day activities. Constantly thinking about your friend, reflecting on your conversations and time spent is a pretty worthy sign of attraction. Most of the time, these thoughts could just be running through your mind without you really noticing them. But even when you're not hanging out, you may feel a sense of connection to their presence. So the next time you find yourself mentally drawn to them, just think about whether they might be more than just a friend to you. Number three, you care about them deeply. Real attraction comes from genuine affection. You care about this person and try to be there for them when they're in need. You help pick them up when they fall. You're aware of the little things that bring them joy and know how to make them smile on a bad day. And they most likely would do the same for you. You have an inner intuition about how they may be feeling at any time and you've built a great bond between the two of you. If you really, really care about your friend on a different level, it could mean that you're falling for this special person in your life. Number four, you're comfortable being vulnerable around them. Is this person your go-to during rough times? A shoulder to cry on? When you're really close to someone, you feel comfortable being vulnerable. You feel that they're your safe zone to vent out your feelings in the most honest way and express your inner concerns about basically anything under the sun. According to Kerry Krawak, a licensed marriage and family therapist, feeling safe, comfortable, accepted and understood as a person is the root of attachment, connection and intimacy. This deep level of intimate understanding can be a huge sign of something that goes beyond a platonic friendship. So pay closer attention to your vulnerable moments together. The way this person takes the time to listen to you and provides you guidance can mean a lot more than you would think. Number five, you care more about your appearance when you're with them. Do you find yourself being more conscious about how you look when meeting this friend? It's completely normal, a part of human nature even, to care about your appearance when you're attracted to someone. The level of attraction you feel toward someone can significantly impact this desire to appear particularly well-dressed. So if you find that you're especially concerned about the way you look when you're around this friend, you're likely more attracted to them than you would have thought. Number six, you feel possessive over them. Humans are very territorial species. When there is any person, place or thing that we value, we find the need to protect it at all costs. You may be interested in who they hang out with and what they're doing. Of course, this is only acceptable to a certain point. But if you feel particularly possessive about someone, you likely care about them. And if you care about someone to the extent that you feel so possessive about them, they're probably more than just your friend. Number seven, you dream about them. Dreams often signify or reflect your real life experiences. Although scientists, researchers and philosophers alike have tried to crack the code on what they mean and why we dream, most agree that there is a relationship between dreaming and the subconscious mind. According to the late doctor, Charles McPhee, dreams are practical reflections of feelings and concerns that were present in your mind at the time you had the dream. He also adds, dreams are selfish in the sense that they always concern issues and events that were weighing on your mind at the time you had the dream. So if you catch yourself waking up from a dream involving you and this good friend of yours together, it's your subconscious mind having fun with the inner truth. And number eight, you're very involved in their life. Last but not least, a huge sign that you're falling for your friend is if you're highly involved in their life. And no, not in an overbearing way, but in a way in which you just know what they're doing and going through at the moment. Their ups and downs, their past struggles, their current joys, you're usually a part of everything or at least aware of most of it. You go out of your way to make time for them and you would drop everything to go see them if they need you. This could go beyond a platonic friendship. It could be a great start to a beautiful, sustainable relationship. So did you relate to any of these signs? Remember, it's completely up to you regarding how you go about your personal relationships in life, friendships, or others. Make the best choice for yourself because you know yourself best. As always, good luck with your journey. Did you find this video insightful? Tell us in the comment section below. Please like and share it with friends that might find value in this video too. Make sure to subscribe to Psych2Go and hit the notification bell for more content. All the references used are added in the description box below. Thanks so much for watching and we'll see you next time.