Hi there. Today on Typical Books, I'm going to talk about new fiction coming out for October and a little in November. Now, of course, as I mentioned, there are so many books coming out in October. It's spooky season. It is the autumn. It is fall. It is October. It is definitely the month in which horror lives. If not the month in which horror is born. So, so many releases. There's so many coming out that the last few videos have been sort of coming out kind of rapidly. There was a little bit of a delay. So, today I have 14 books to talk about plus a little bit of a book that's already out right now. Local Hans was released on October 1st. So, that's really the first book I want to talk about today, although I have other videos and another coming up. So, if you haven't seen it already, you can go and check out my video on the origins of my story Fading Applauses in Quintland. And I'm going to have another video coming up soon where I talk about each story in turn. A lot of the other contributors are doing giveaways as well. So, you can go and check out some of their channels too. And like Regina's, Dane's, people are talking about doing giveaways. So, for the next couple weeks I'm sure you'll find one or two giveaways to enter if you haven't picked up a copy already. Before I get into the new releases, a couple new books came my way via a thrift store. There's not much to choose from around here. In the area of town I live it's awfully quiet and there's not a lot of stores really.  I really like it a lot. And I had chanced into a copy of Ender's Game by Orson Scott Card that my uncle has just finished reading for the umpteenth time. And he just loves this book so I thought I'd check it out too. My uncle has got to be one of my number one reading influencers all of my life. So, I'm going to definitely check this out since I haven't. And I don't know when I'm going to get to it because I've got a few other books to read first, like Wuthering Heights. This was another book I picked up and I think I paid three dollars for it. And it's a really lovely little hardbound collection from Laurel Press it says. And just a beautiful little book. I would love to get some of the other Bronte sisters in the same collection if it exists. So yeah, that was a really cute little find and very inexpensive. And they had some Halloween things there too. So, it was nice to just scope out some of the Halloween things. I picked up a little pumpkin candle holder as well. I do have a few pumpkin-y things in the house. I'm not going to lie. And we do have year-round autumn decorations. So, we don't just do this every year. Like many people who love horror and love Halloween and love fall. It is like sort of eternal autumn here. So, we have a new addition to the crowd with this little candle holder. I really like it a lot. And I'm glad that I got out for a little jaunt to the thrift store. So speaking of autumn and spooky season, here are some new releases one or two for November, but the rest all coming up this month in October from Horror Writers Association authors. Okay, there's quite a few to get through. 14 books if my count is correct. And the first one, The Spirit to Talk to Me, is coming up from Hatchet, India. And it kind of marks something interesting. It's the beginning of the Horror Writers Association, India chapter. And it's spearheaded by Neil De Silva, who is one of the authors here or editors. It is a book that recounts 10 of the most unsettling investigations that the team of parapsychology and investigations, research society or pairs conducted in haunted locations in India. This is co-authored by a paranormal investigator, Sarbhajit Mahanti and Neil De Silva. These are real stories of paranormal investigations. And I think that it's a cool flagship book that they can celebrate at HWA India. So, welcome to the HWA. And I'm looking forward to more. We also have had, like as far as India news, a lot more horror podcasts being available in India. So there's a burgeoning, and if you've been into India and international film here, there is a huge market for horror in India and a huge creator space for horror in India. So, very exciting stuff. A Season of Whispers by Jackson Kool. This comes from Aurelia Leo, and it is coming out now. In the summer of 1844, Tom Lemon flees to Bonaventure, a transcendentalist farming cooperative tucked away in Eastern Connecticut. But Bonaventure isn't as utopian as it seems. Lemon must discover the truth before he's driven mad, driven mad by the whispering through the walls. And, coming up soon, The Bone Carver by Manik Sniman. This comes from Vesuvian books. In the follow-up to The Nightweaver, Rachel Cleary continues to come into her powers as she maintains a desire to leave the town that keeps drawing her back into a dangerous mystery. After more encounters with the fey, unwanted gifts, and a spate of incidents, eventually turn up a body. How can she flee the town when it needs her help to survive? That is The Bone Carver. And here is Cursed by Richard Shiver. And there's a lot of really cool covers. Like, I'm not going to comment on every single one, because you can see for yourself how cool they are. But some of these just, oh man. This comes from Abyss Books, and it is coming on the 20th. After the loss of her husband, Susan saw a safe place to rebuild a life for herself and her six-year-old daughter, Christine. Quaint and picturesque, Porter Mines seemed ideal. Susan soon learns appearances can be deceiving. Doesn't say much, but the title alone cursed, you know. It conjures up something in my mind. So does this title, Gray Friars Reformatory by Fraser Lee. This comes from Flametree Press. 19-year-old Emily's acute dissociative disorder causes her to be institutionalized again at Gray Friars Reformatory for Girls. When the terrifying apparition of the mysterious gray girl begins scaring the inmates to death, Emily's disorder may be one thing that can save her. I love these spins on mental illness being the powerful tool that people are using for survival. And coming on the 27th, The Curse of the Mountain by Tyler Cram. Another really cool cover. While on a hike in the North Carolina wilderness, four friends discover an old book. When they open it, they black out, only to find on waking they have released the evil things that live within the pages. That sounds familiar. The Seeking by Marlena Frank. This comes from Parliament House Press and is out on the 27th as well. Every child of the priest's family must avoid capture for the full day of the seeking. When things go wrong with the renewal, they must learn who would require such a cruel game every year and if the protection of the gray people is really worth such a price. Now the empty space is a Kate Pomeroy mystery by Linda Watkins and comes out from Argonne Press. Three shots from a sniper's rifle send Kate Pomeroy's world spiraling into a deadly tailspin. Worried about the safety of those she loves, she sets out on a dangerous journey to bring an obsessive man to justice. Will she fall prey to the psychopath who wishes to once again enslave her? This one was actually released in May but is hitting the release late. Nine star blues stories from an ancient future. Rooted in rhythm, threaded with magic, this debut fiction collection encompasses worlds that begin with river bottoms, pass through spectral gates, and end in distant unchartered worlds. The stories collected in nine bar blues weave a motion spirit and music, captivating readers with newfound alchemy and the murmurs of dark gods. I like that cover too. This is a cover I can get behind too and this particular book you will be hearing more about soon, Slay Stories of the Vampire Noir by Nicole Givens-Curse edited by that is from Mocha Memoirs Press. Drawing from a variety of cultural and mythological backgrounds, we imagine a world of horror and wonder where black protagonists take center stage as vampires, as hunters, as heroes. From immortal deities to resistance fighters, matriarchal vampire broods to monster hunting fathers, coming of age stories to end of life stories. Slay is a vampire anthology celebrating the rich cultural heritage of the African diaspora. So very looking forward to that, I had a preview copy that I just haven't got to yet because I got into Mina's Child first and then reading local haunts of course again. So that is coming up next and I just love the cover of this and very excited to read some vampire shorts to go along with the very literary fiction of Mina's Child. I think that's a fantastic juxtaposition there. Now coming from McFarland Press by James Goho, it is Caitlyn R. Kiernan, a critical study of her dark fiction. I hope no one does a critical study of my fiction ever. Thank you. This book is already out. Caitlyn R. Kiernan, a critical study of her dark fiction, is the first full-length book on Kiernan's work. The book explores her fictional universe through several critical literary lenses to show the scope of her contributions to modern Gothic and dark fantasy literature. So I must read for fans of Caitlyn R. Kiernan or those looking to expand their horizons when it comes to weird fiction. Coming soon, Downwind, Alice by Cece Adams. LVP publications. Seems I've had a Cece Adams book in the releases every video or two, hasn't it? Alice has no idea what's coming to her by the time she does it will be too late. After two years away, a chance encounter proves awkward and sours when Alice lashes out before starving off. An unfortunate turn of events that would soon blow over, right? Wrong. A fascinating kind of turn there that doesn't tell you much about what this story is about, but the name, Downwind Alice, definitely leads me to believe she's being hunted. The Realm by Elmerie Wood. This comes from Cedar Grove. Publishing and is out at the end of the month. Patrick closes his eyes to the only life he's ever known and opens them to a new and dangerous world. In this realm, the newly dead from all over the universe are being hunted, and you must fight to save the living world as well as what comes after. And finally, this one's coming out in November, so I may revisit it. Who knows, because it looks very interesting to me. I just love the cover, and I like the story. Those who have just read or had tuned in on my review of Devil's Creek by Todd Kiesling may understand why I think this is so fascinating, and those who chimed in with how much they love reading about cults and stuff like that may enjoy this one too. The Children of Red Peak by Craig DeLue. This comes from Red Hook, which is an imprint of Hatchet, and it comes out, like I said, near the mid-November. The survivors of a doomsday cult, horrific last days reunite to confront their past and the entity that appeared on the final night. Answers lie buried at Red Peak, but truth has a price, and escaping a second time may demand the ultimate sacrifice. That is books coming out in October and one in November. Quite a few that are already out now are out today. So I hope you enjoyed that massive list. There's probably going to be another one coming up, but not as girthy. But for Halloween, because I want to be squeezing in any later rivals before that ultimate day, right?  And of course, if you are interested in any of these books, let me know in the comments or if you've read them already. My review of Slay will be coming up soon. Very excited to talk about that particular book, as far as vampire fiction, vampire shorts, and black vampires. Very excited. And I'm also very excited to hear what people have to say about local haunts. There have been some reviews coming out. There's been a lot of videos of people talking about it, and just the appreciation out there. I know that other authors have already said their thank yous. I keep saying thank you, and I'm going to keep saying thank you. So if you have any questions about local haunts, definitely let me know. And there will be another video on that coming out soon too. As ever, let me know what you're reading in the comments below, or if there's anything that you think I ought to be reading. Thank you so much for watching, and have an icky, spooky day.


I guess I'm up first. So I'd like to thank Lauren for taking good notes today. We had a Pretty substantive discussion as you can see by the bullet points. We spent most of our time on the First question and kind of ran through all of the rest of them I think before I get into the detail what I'd like to do is just spend a minute or two talking about the high-level inputs that I think summarize where everybody was headed and thinking about first being Early stakeholder involvement and what are the questions that groundwater models are trying to answer? I think the consensus among the group was that we develop great models and then present results But it'd be nice to get stakeholders involved early on and the model Questions so that we can develop the right model for the right scale both temporally as well as regionally So that was an important discussion that we had And I think the other the other question that everybody raised was how do we do a better job of integrating the human scale and Socioeconomic issues into groundwater models to help us make decisions So those were two big questions that I think ran through all of our discussions that I don't know the answers to but you guys are smarter than I am So you'll figure that out as we develop the next generation of models So the first question was reflecting on the modeling frontiers. What are the most important groundwater model uncertainties? Obviously people wanted more pumping data so we can get more information About the physical last attributes of the aquifers we're dealing with Using remote sensing data more effectively, I'm not going to read through all of the bullet points. You can go through that just trying to Summarize the highlights Time scales was a very important issue that everybody tried to address In terms of model development and model outputs How do we deal with unconventional aquifers? Most of our models deal with data sets that we collect From aquifers that we know about but there are other untapped aquifers that folks might be trying to model That we don't have a lot of data for so we need to figure out how to deal with those issues and I guess the spatial and temporal scales that we use for modeling and Developing management options and that try to answer management questions for what a resource managers Is always a big problem in terms of how we use our models and develop our data So for those of you that have participated if I missed anything You know, please chime in and I think the last bullet the human elements behaviors. How do they? Impact model development model output, how do they inform policies and governance? How do we develop more effective groundwater regulation in places where it's weak where there are no institutional Programs to manage groundwater effectively can we use models? To help inform those kinds of decisions. So that I think summarizes our Answer to the first question pretty effectively Hi, everyone. So I'm reporter for the group that stays stayed in that room. My name is Loreline I'm from the Columbia Water Center and what's very I think there's great Concurrents between the points that our two groups have been making so I'll be quite short I don't think we can learn more much more on that So the first aspect that we talked about is that we had similar questions that you did Modeling flow and recharge before what where and at what scale really? What are we trying to accomplish and do we really want to do more modeling? It's really important to do that in a way that is context specific and to answer a specific read a specific question In particular, we highlighted this with the mismatch between the global models that are developed and local decision making There's a really mismatch in scales at all levels that needs to be addressed there We then talked about getting into the more specific parts about the modeling questions and uncertainties that needs to be addressed Subsurface properties really trying to understand that Their order of magnitude in some of their variability But also the human factors just as you mentioned so really understanding the water volumes that are pumped where pumping is happening The infrastructure and how these pumping decisions are made. We say that there's a lot of uncertainties on that side We also talked about the coupling surface water and subsurface both physically so understanding the flow process and the physical interactions between Reavers and groundwater but also as surface water can be an alternative Another use another source of water and really understanding really this human Component of that so who's pumping surface water when people decide to use groundwater and going back and forth between these two sources we talked about The aquifer themselves so their storage capacity, but also the quality of the water So saline fresh, but also contaminants whether they are geogenic or anthropogenic One aspect that was also brought forward is that we don't really know how to convey this uncertainty to stakeholders So we cannot solve all of the uncertainties that we have in the subsurface But we need to make sure that we convey this uncertainty to the people that are going to use the results and make decisions We listed also the types of uncertainties We're saying there's uncertainties in the inputs the data that we rely on the modelled physical conceptual the outputs There's also the use of the outputs, but there's also uncertainties of who's going to use The output so all of these uncertainties should be kept in mind all the way through And that was it for our first question Sure Yeah, so the second question is what kinds of data Included proxy data and approaches could be most useful in minimizing modelled uncertainties So the first thing that we talked about is that there's subsurface hydrologic Hydrologic properties that should be included, but also the water properties So really taking into account the quality of the water, but also its age really making sure that we understand that and we use this information to understand recharge and and lateral flow We say that we wanted to maximize we didn't talk too much about new types of data But really maximizing the use of existing data sets so that we can do data assimilation But also we're thinking that there's a lot of data products that are there that are not fully exploited And about that there's this wealth of data that is available But not not all data is useful not all data is easily accessible and reusable for Assimilation so that is something that needs to be happening. So maybe we should ask ourselves also as we publish new data sets What is the demand for that data was going to use it and how? We talked also specifically about model parameters, so there's a tendency to publish these it's greatly happening From the academic sector, but we're thinking that there's a lot of other models that are developed and maybe not as much Exploited so maybe consultants that develop models government agencies That develop models that could be useful and we could rely on their parameters, too We also talk specifically of the wealth of data that is available in the US And that could be exploited more to understand how to develop methodology that allows to deal with the sparsity sparsity of Datasets in other region of the world We talked more about model outputs So really trying to distribute them for reuse so really having rear We're thinking that actually repository Can be a challenge so how to host host these model outputs correctly But we thought that one of the biggest challenge that needs to be addressed for proper reuse is actually having proper metadata and Format and we're thinking that policies and agencies have a role to play in this to coordinate effort on maximizing the reuse of this data and Again, we stress once more that model outputs are relevant But there can be too much data at times also So we should keep that in mind especially to address Stakeholders needs making sure that the model outputs are useful We also mentioned that raw data is not efficient that we want synthesis analysis But in particular confidence intervals to make sure that the data can be adequately Integrated to have a better assessments and better assimilation of the wealth of data that is out there so again, I think there was a lot of Concurrence on some of the results of our discussion on the kinds of data I think there was a lot of discussion associated with using Large-scale AEM surveys more geophysical data better spatial representation of Actors Again we got a lot of discussion associated with citizen science and the impact of human activities on our groundwater resources How do we integrate a lot of these other socio-economic? Data sets into our groundwater models and how do we make our models more efficient and effective in predicting outcomes? I think looking at Data to help us understand the differences between the developed world and the developing world How do we model aquifers where data is sparse? Where aquifers are not well managed like they might be so is so to speak here in the United States That's a debatable question, but we won't get into that discussion and what lessons could we learn from Well-managed aquifers and translate that into models and the developing world where water resources management Suffers from a lack of good information Looking at remote sensing information grace data. How can we use it as input into models? How can we use the data to evaluate the models in a diagnostic way to identify uncertainties and improve parameterization and Utilization of new data science techniques if we think about the proliferation of censored data Looking at citizen science and cell phones is a lot of information That people are collecting and we don't know how to manage that data or integrate it yet and can we look at new computational tools and Utilize AI to refine modeling capabilities So that was the output on what kinds of data and what kind of Approaches we could use for improving model outputs So for the third question So we were discussing basically writing a wish list for NGA what we think we would love to see happening So the first thing we mentioned is actually has special resolution satellite imagery To really identify water infrastructure. So pumps Also dams and reservoirs to really understand groundwater use and really get an insight on that we talked in particular for irrigation and We mentioned geostationary Satellite imagery because that would give us, you know, high resolution special resolution But also high temporal resolution to really have proper time series and better understanding and to address the scale gap that you were talking about Before regarding Groundwater use so we think there's a great potential there and we believe that NGA might have access to these higher resolution data That could be very useful for us. We also mentioned other Social or other soft data Typically that could inform a behavior and human Relationship with groundwater so typically understanding better when failing crops electricity usage when deeper wells are curing to really model better groundwater and the human component of groundwater We also thought we were not sure about this that maybe there's potential for NGA to host certain large model outputs Really by using repository capacities for very large data set from models or or not and really facilitate Usage of this data for local water planners. So really like tools for formatting sampling Transform writing transforming the data set so that we can maximize their reuse and their integration at a local at the more local Scale and facilitate decision-making We were also thinking that maybe for the ideas that we were proposing in previous questions Is that maybe there's a role for NGA to develop through BA's Specific RFPs for data storing tools development and processing of these large data sets and maximizing their integration or future users I Think that's all we say that's all our wishes for you So we had the benefit of Tony being in our group So the answer to your last question is there are a lot of ways that NGA can collaborate with Modelers and I'll let him explain that maybe after the discussion is over for the benefit of everybody in the room But he asked us a couple of questions on what can we help NGA with in terms of Identifying decision-aid tools for groundwater models to inform policy makers Collaborative efforts with modelers and others We need to identify the kind of water quality information That we would like that may be available through NGA I asked the question about classified versus unclassified information and Tony indicated that they have a lot of Unclassified data that is publicly available and we may not be accessing that effectively So I would suggest everybody check out NGA's website and figure out how to access that data to inform our marbles Sorry, I Wouldn't say a lot of it's publicly available Some of it. Yeah, but but but yeah, but there are I what I was trying to say Was that there's a there's ways there's mechanisms where you can get access to NGA's unclassified data So it may not be available to the public, but there are mechanisms if you join in some of these If you participate in we have what's called a crada, these are there's no money exchange uses cooperative research agreements between NGA and Typically academic scientists, but we also do work with commercial companies as well There that's where an opportunity where we need to provide data To an individual or group and then they would then be able to apply their their scientific knowledge on advancing on a problem But then there's also opportunities even with the within the Like the NARP and NURI programs, which is our academic the NGA Academic research program where we provide funds where you could then have a legitimate reason to access some of our data source So I think one of the things that came out in our breakout session yesterday was NGA needs to communicate Some of the these data holdings better to the academic community So that way when they do write these proposals They know what? Opportunities there are to you leverage our current current resources because we do have access to things like planet lab Right and digital globe imagery that we can't provide under some of these agreements It's just that we can't just give it away because there are certain license restrictions that we have And so that's where the lawyers come in into play and they tell us what we can't do With a lot of these these data sets But there are opportunities that we could leverage that to the academic community To better better serve, you know our nation's needs here Just to kind of wrap up. There were a lot of specific asks for information That could inform models rather than go through all of the individual ones I think everybody has an idea of the kinds of information we'd like access to That would make for a better modeling Outputs and inputs and decision-making tools. So we appreciate it Tony's input on that discussion So the last questions what about was about some examples of successful collaboration Opportunities and we really didn't answer that question at all Instead what we did is to I think that's the accumulation of all of our previous comments is actually with a suggestion And we think that it would be fantastic to see a collaboration that would be between USGS and GA NASA and Universities to really try to do the most a lot of assimilations and maximize use of Data that is currently existing Process all of this information rely on model simulations But also augment that with machine learning tools to really maximize of our understanding and really maximize analysis of the existing data product We were thinking of doing this first US centric so that we can really do this As integrated as possible this assessment But that could serve then as an analog for missing data in other regions of the world So we will have only part of this information and we could rely on US centric information to augment this data set and really provide an analog to Maximize our understanding of groundwater and groundwater dynamics including human component of it so wrapping up We Discuss some examples of interdisciplinary efforts. I don't know what all these acronyms mean, but you probably do I think the Earth Scope effort one of the Discussions was about Standardizing the way data is collected Standardizing the approaches to the data once it's collected and Stored so that we can make more effective use of it the Earth Scope project. I think is a good example of that We talked about tools that could be more widely accessible to a variety variety of stakeholders Bringing stakeholders in at the beginning. I think I discussed that a little bit earlier and some examples of Better water management was in Tampa Bay one of our Researchers talked about how they integrate Water supply plans and more effectively manage The variety of water resources that they have both from groundwater and diesel Sources in order to effectively manage resources during Whether variability or use variability and things like that So we ran out of steam as well because we had a lot of discussion in the first two or three Didn't really get to explore a whole lot of successful collaborations. I think yesterday. We did mention if you're talking about Collaborations on the federal level. There is the advisory committee on water information Which is federally funded all federal agencies participate in that and there is a subcommittee on groundwater That deals with what are the federal government agencies need in terms of? Groundwater information and I would encourage all of you to check out that website and participate if you can


First drop for the US Open and there are some interesting first, second and third round matches. Also some potential quarterfinal and semi-final clashes that are worth a look. But we've got some massive names that are pulled out of this year's US Open, so let's go to the withdrawal this first. Over on the men's side, there's a lot more injuries to bigger names. Starting with Ima, who's out suspended. Strouf, he's struggling still with injuries since the clay court season. Nick Kirios, still troubled by injuries this year. Karina Buster, Opelka, Chilich, Shapovalov and Batistora Gu all out of this one. There's some big names there and also some fan favourites. Not going to be playing at this year's US Open. So here it is, top of the drawer, you've got Elkaraz, the number one seed. Of course 32 seeds in this one, no one gets to buy in the first round. Not at a slam, you have to play every match. On the men's side, best of five of course. He takes on Koffer in the first round. Now Koffer's been in a little bit of form, so that could be an interesting first round matchup. Winner of that would take on either Harris or Pella in the second round. Then you've got Van Duzan, should have taken on Thompson. Winner of that would take on either Galen, or the number 26 seed Evans in the second round. Then you've got Gricksport, the 24th seed taken on Fees. Winner of that would take on either Koupla or Onaldi in the second round. Then you've got Kokonakis taken on a qualifier. Winner of that would take on either Shchenko, the number 16 seed Nori in the second round. Nice draw for Elkaraz. I mean, there's not too many tough opponents. You know, not many players that he hasn't beaten before. You know, he can beat Gricksport, he's beaten Nori. Kokonakis would be interesting, but I don't think he'll be too worried about Kokonakis. Alright, next section of the drawer you've got. Number 12 seeds Vera, back at the US Open. He takes on Vukic in the first round. That's a tough first round. If you've been watching tennis the last couple of weeks, Vukic has been in some form. I made a final, I think, two or three weeks ago in Atlanta. So definitely dangerous for Vera in the first round. Winner of that would take on either Altmaier or Lezdin in the second round. Then you've got Murray taken on Mutay. Winner of that would take on either Mulchan, the number 19 seed Dimitrov. Then you've got the 30th seed Etcheverry taken on the qualifier. Winner of that would take on either Vavrenka or Nishioca in the second round. Then you've got a qualifier taken on Senego. Winner of that would take on either Hanfman or the number 16th Sinner in the second round. This section looks a lot different to the Alkreist section. Murray, Vavrenka, Sinner, Zverev, Dimitrov, all in this section, even Senego.  So this is an interesting section of the drawer. Of course, this section of the drawer will take on the Alkreist section so we could be getting Alkreist versus Sinner in a quarter final. We could be getting Alkreist versus Zverev in a quarter final. But if you want to get something a little different, we could be getting Alkreist Murray in a quarter final. I mean, Murray fan's dream. Next section of the drawer, you've got Mevvedev, three seed taken on Balash. Winner of that would take on either Purcell or O'Connell in the second round. Purcell versus Mevvedev is such a great clash of styles. Second round potentially, that could be a banger. Watch out for that if it happens. Nishioca, he's back. He takes on a qualifier. Winner of that would take on either Baez or the number 27 seed. Chorect in the second round. Then you've got the 23rd seed. Jerry taken on Van Aesch. Winner of that would take on either Ramas Van Oles or Mickelson in the second round. Then you've got Wu taken on Leibich. Winner of that would take on either a qualifier and the number 13 seed, Diminor in the second round. Mevvedev's section's tricky. I don't think it's easy. Purcell could be a clash of styles that Mevvedev doesn't like. Chorect is always dangerous when he's on a roll. And Diminor just beat Mevvedev a couple of weeks ago. That could be really tough for Meti in a fourth round. So I think Mevvedev would like, I mean, he would rate his chances of making the quarters and he should make the quarters, but there are a couple of awkward opponents in his way. Then you've got the next section of the draw with Hashinov, the number 11 seed taken on Moe. Winner of that would take on either Diaz Acosta or Izna in the second round. Of course, John is playing his last ever tournament at the US Open and retiring after the US Open. Then you've got Albert taken on Draper. Winner of that would take on either Huzla or the number 17 seed, Hercatch in the second round. Then you've got the 29th seed on Bear taken on Baratini. Winner of that would take on either Schwartzman or Rindanish in the second round. Then you've got a qualifier taken on Mofis. Winner of that would take on either Roussevore or Rublev in the number eight seed in the second round. I've got to be honest, Rublev's at the worst draw.  Roussevore is tough. Mofis is tough. Baratini, Umbeh, Schwartzman, Rindanish, all very tough. Hashinov, Izna, Hercatch, very tough for Rublev. Rublev couldn't have got a worse draw. Then of course, this section will take on the Medvedev section in the quarters. So you could be getting Medvedev versus Rublev if you want to go about the seeds, but we could be getting Medvedev taken on Hashinov. If Hashinov is healthy enough or maybe even Medvedev taking on Hercatch, who's been in some good form the last few weeks and even at Wimbledon, just want to go back to that as well. So this section is interesting. That Rublev section is very difficult. And of course, this section will take on the Elkras section. So Medvedev Elkras could be a semi-final. Or if you want to go a little different, Sinne versus Medvedev could be a semi-final. If Sinne does get through Elkras in the end, but man, it's a very top-heavy draw. Let's get the bottom half of the draw. Bottom half of the draw you've got, Casper Rude, number five seed taken on a qualifier. Winner of that would take on either Wolf or Song in the second round. Then you've got Hitchikata taken on Kotov. Winner of that would take on either Fuchovic or the number 31 seed quarter in the second round. Then you've got the 20-second seed, Manorino taken on Watanuki. Winner of that would take on either Gaskay or Marijan in the second round. Of course, Marijan beat Elkras famously in Rome a couple months ago. Then you've got Ovner taking on Borgus. Winner of that would take on either Tien or the number 10 seed Tiafo, who of course made the semi-finals here last year. This section is interesting because all the players in this section that you would expect to do well aren't playing well. I mean, Manorino is probably the best informed player out of this section of the draw, to be honest, and he's the 20-second seed. Next section of the draw, you've got number 14 seed Paul taken on a qualifier. Winner of that would take on either Sefulin or Chekinado in the second round. Then you've got Avashka taken on Surundalo. Winner of that would take on either Giron or Fakina, the 21st seed in the second round. Then you've got Bublik, the 25th seed taken on Dominic, team. Great first round matchup. Winner of that would take on either Kassian or Shelton in the second round. Then you've got Carrots have taken on Lehechka. Winner of that would take on either Bayena or Runa, the fourth seed in the second round. Runa has an injury, a back injury, so we're going to keep an eye on him as well, whether or not he will make it. Bublik versus Runa could be a fun third round. We could be getting Paul versus Runa. You know, Tommy Paul's only lost to Elcaraz lately. Beat Elcaraz lost to Elcaraz last week in Cincinnati, so he's pretty high on confidence. And of course, this section will take on the Rude section in the quarterfinals, so it could be Rude versus Runa, who should be... We all love seeing when those guys play. Or it could be Runa versus Tiafo. If you want to go a little different. Or it could even be, you know, Rude versus Paul. If you want to go on form, Rude versus Fakina, could be a something as well. But again, this whole section could be anyone. And the bottom section of the draw, number seven seed, Sidney Pass. He will take on Rionic in the first round.  If Rionic, we know what he can do, and Sidney Pass also knows what he can do, and that could be dangerous. Winner of that would take on either a qualifier or a popper in the second round. Then you've got Hellas taken on Bonzi. Winner of that would take on either Kwan, or the 28 seed U-Banks in the second round. Then you've got the 18 seed Moussetti taking on a qualifier. Winner of that would take on either another qualifier or Barrera in the second round. Then you've got Kajmenevich taken on Varais. Winner of that would take on either Johnson on the number nine seed Fritz in the second round. Fritz Sidney Pass, fourth round. But I've got to be honest, Sidney Pass' draw is a nightmare. U-Banks beat him at Wimbledon.  Poppers in form in the second round could be very dangerous. Moussetti's there too. I mean, we didn't even mention Moussetti. In the final section of the draw, you've got the number 15 seed Ozealia Seem taking on McDonald. Very tough first round for FAA. Of course, McDonald took out Rafferett Strann open earlier in the season. Winner of that would take on either Dillion or a qualifier in the second round. Then you've got Vesely taking on a qualifier. Winner of that would take on another qualifier, who's taken on the number 20 seed Cirrundelo. Then you've got the 32 seed Jera taking on Nakashima. Winner of that would take on a qualifier because there's two qualies going at it. Then you've got Mariahs taking on the wild card Quinn. Winner of that would take on either Muller or the number two seed Novak Djokovic in the second round. I think straight away, you think, well, Djokovic is going to make the quarters at least. Probably the semis based on that City Pass Fritz section. Who knows who's going to get out of that section. So who are the threats for Djokovic in his section, I guess? I mean, look, FAA, if he goes, gets good, but he hasn't been good enough to be reliable. Cirrundelo could be dangerous, but maybe not against Djokovic. Of course, this section would take on the City Pass section. So it could be Djokovic versus City Pass. It could be Djokovic versus Fritz. It could be Djokovic versus U-Banks. Of course, U-Banks has been informed, made the quarterfinal as a Wimby, or it could be Djokovic-Moussetti. You know, and that could be an interesting matchup. Moussetti gets good. Of course, Moussetti beat Djokovic in Monte Carlo earlier in the season. And of course, this section will take on the Runa section of the draw. So it could be Djokovic versus Runa. If Runa gets his body together, it could be Djokovic versus Rude, which is probably more likely. Rude's a little bit more reliable, and he's a little fitter, or maybe not reliable is the wrong word, but he is fitter at the moment. And probably the fittest player in his section of the draw. But man, it's going to be wild. Does Djokovic make the final? I think everyone would probably say yes. Who does he play though? Because I don't think it's Elkiras straight away. I mean, Medvedev and Sinner up there, maybe not Medvedev-Velkiras, but Sinner Elkiras, it could be Sinner taking out Elkiras, and then Sinner takes on Medvedev. Medvedev takes out Sinner, makes the final. So it's a very top, like the contenders are up the top, it feels. And the only contender down the bottom is Djokovic. And maybe the reason why there's no more contenders other than Djokovic, is he's down the bottom and Djokovic dominates. But I mean, look, I'm going to go Djokovic, because I think he's got the easiest draw. I think Elkiras has got a lot of trickier opponents. So I think it's got to be Djokovic down the bottom. I mean, he's got the nicer road to the final, and that might be the difference in the end. But let me know down in the comments below, what do you reckon? Do you think that Elkiras can defend his title? Do you think that Sinner can win his first? Do you think Medvedev could win another US Open? I mean, I don't mind Medvedev as an outside pick. I like him as an outside pick, or at least like outside of the top two.


Hi, this is Pastor David Rosales of Calvary Chapel of the Chino Valley, California. Romans chapter 6 verse 4 reads, We were therefore buried with him through baptism into death in order that just as Christ was raised from the dead through the glory of the Father, we too may live a new life. Many years ago, I remember standing with my father at the front of a small funeral chapel, together gazing into the casket at the body of my father's beloved mother. Sadly, my grandmother died on her 90th birthday, and she was buried on my father's birthday. As we stood together by her casket, my father quietly said to me, Do you see her hands? I looked down and could see her hands gently folded. They were gnarled, wounded by an arthritic condition she had suffered with for many years. As I looked at her hands, my father said, Those hands made a lot of tortillas. Then he went on to whisper, She used them on me a few times too. I smiled with my father as he lost in his quiet memories of his mother, silently gazed at her for a few moments, and then we turned and moved away. A few minutes later, my father and I were standing at her graveside as the minister spoke a few closing words, and then my grandmother's shell was finally planted in the earth. As the casket was lowered into the ground, my father remained quiet. But when the dirt was poured over the casket, he he let out a muffled sob and quickly turned and walked away. With the pouring of the dirt on the casket, my father realized with finality that his mother truly was dead. It took the pouring of dirt into her grave and upon her casket to awaken him to the reality of her death. There's something about the pouring of dirt into a grave and covering the casket that cries out. It's done. It's all over. They are really and completely dead. The one thing that comforted my father at the death of his mother was his belief that she had come to know Jesus as her savior before she died. Yet even with this knowledge, when the dirt covered her coffin, he knew he would not see her again, this side of heaven. And that knowledge struck something deep in his soul. She'd been buried. The dirt covered her coffin. She died. Christian baptism speaks of this in a powerful way. We are dead in sins and trespasses, and yet are made alive when we trust Jesus. As a dramatic picture with incredible spiritual ramifications, we journey to the watery grave and are silently and forever buried in the water. When the believer slips under the water, it is a beautiful picture of being dead and buried in Christ. The old life is forever gone. Our old nature is declared to be completely dead. We have attended our own funeral. When we break the surface and come out of the water, we are identified as being resurrected in him and are declared to be more fully alive than we have ever been. We are raised in him. The water that we are immersed in is a picture of our grave. When we go down and are covered by the water, it's a picture of the finality of death, like the dirt poured on my grandmother's coffin. Yet it also becomes a symbol of our life, our new life in Jesus. When we break the surface and come out of the water, we are now shown to be alive, more alive than we have ever been before. We are alive in Jesus and now possess a brand new life, a life of faith in him. It is a life that is lived in love, faith and obedience to the one who has granted us life. It is a life that is set apart, revealing that we truly are new creations in Jesus Christ. The oldest pass away, behold, all things have become new. It is a life that understands that grace was not given to us to encourage us to continue in sin, but that grace has been granted to us that we might be freed from its bondage. The old man is dead and the new man is alive because of Jesus Christ. Because of this, we do not desire the old way of life. We begin to understand what Paul meant when he wrote, I have been crucified with Christ. It is no longer I who live but Christ lives in me, the life which I now live in the flesh. I live by faith in the Son of God who loved me and gave himself for me. We live as new people made new because of Jesus and our new life in him. This did not come through any good works on our part, but completely through his loving grace that was given to us and our receiving of his gift of life by faith. We were lost in sin, living in darkness, but Jesus, who was the light of the world, enlightened our darkness. If you are saved and have not yet identified with Jesus and water baptism, I encourage you to be baptized and to declare openly to the world that you are his disciple. Today, I encourage you to live the new life that was granted to you gracefully through the Lord Jesus Christ. And remember, we are in him truly alive. This is David Rosales, pastor of Calvary Chapel of the Chino Valley, California.


A choice for coding in data science, one of the languages that may not come immediately to mind when they think data science is SQL or SQL. And SQL is the language of databases, and we think, why do we want to work in SQL? Well, to paraphrase the famous bank robber Willie Sutton, who apparently explained why he robbed banks and said, because that's where the money is, the reason we would work with SQL in data science is because that's where the data is. And so let's take another look at our ranking of software among data mining professionals, and their SQL, it's third on the list. And also, of this list, it's the first database tool. Other tools in there, for instance, get much fancier and they're much newer and shinier, but SQL's been around for a while and is very, very capable. Now there's a few things to know about SQL. By the way, you'll notice I'm saying SQL, even though that stands for something that stands for structured query language. SQL is a language, it's not an application, there's not a program SQL. It's a language that can be used in different applications. Primarily SQL is designed for what are called relational databases. And those are special ways of storing structured data that you can pull in, you can put things together, you can join them in special ways, you can get some summary statistics. And then what you usually do is you then export that data into your analytical application of choice. So the big word here is rdbms, and that stands for relational database management system. And that's where you will usually see SQL as a query language being used. In terms of relational database management systems, there are a few very common choices. In the industrial world where people have some money to spend, there's Oracle database is a very common one, and Microsoft SQL or SQL server. In the open source world, two very common choices are MySQL. Even though we generally say SQL, when it's here, you generally say MySQL. And then another one is PostgreSQL. These are both open source free versions of the language. They're sort of dialects of each that make it possible for you to be working with databases and get your data out. The neat thing about them no matter what you do is that databases minimize data redundancy by using connected tables. Each table has rows and columns, and they store different levels or different of abstraction or measurement. Which mean you only have to put the information in one place and then it can refer to lots of other tables. Makes it very easy to keep things organized and up to date. When you're looking at a way of working with a relational database management system, you get to choose in part between using a graphical user interface or GUI. And some of those include SQL Developer and SQL Server Management Studio, two very common choices. And there are a lot of other ones like Toad and some other choices that are graphical interfaces for working with these databases. And there are also text based interfaces. So really, any command line interface and any interactive development environment or programming tool is going to be able to do that. Now you can think of yourself being on the command deck of your ship and learn a few basic commands that are very important for working with SQL. They're just a handful of commands that can get you most of where you need to go. There's the select command where you're choosing the cases that you want to include. From says, which tables are you going to be extracting them from? Where is a way of specifying conditions? And then order by, obviously, it's just a way of putting it all together. This works because usually when you're in a SQL database, you're just pulling out the information, you want to select it, you want to organize it. And then what you're going to do is you're going to send the data to the program of choice for further analysis like our Python or whatever. So in some, here's what we can say about SQL. Number one, as a language, it's generally associated with relational databases, which are very efficient and well structured ways of storing data. Just a handful of basic commands can be extremely useful when working with databases, you don't have to be a super ninja expert. Really a handful, five, 10 commands will probably get you everything you need out of a SQL database. And then once you get the data organized, it's typically exported to some other program for analysis.


no party should ever receive a letter from one of our 50 states Attorney Generals a cease and desist for the unlawful suppression of voters. I don't need myself but also Dean Phillips kicked off ballots, Florida, Tennessee, Wisconsin, North Carolina. You're gonna suppress democracy to save democracy. I think that candidate suppression is a form of voter suppression. Volunteers from all over the state who are at polling places all over the state are strongly going and encouraging voters to write in President Biden. I think that the DNC made a big mistake by by that plan they had but this is done. I don't have a problem writing him in. You know if I could fly an airplane I'd sky write him.


Welcome to Hollywood. Radio and Television Service brings you the Hollywood Radio Theatre, starring Alan Ladd, Van Heffen and Ruth Hussey in shame. Ladies and gentlemen, your producer, Mr. Irving Cummings. Greetings from Hollywood, ladies and gentlemen. Tonight we bring you a story of our courageous western homesteaders in their dramatic fight against the cattle barons. It's George Stephen Shane. Appearing in their original roles, we have Alan Ladd and Van Heffen. And as their co-star, lovely Ruth Hussey. Shane won an Academy Award nomination as Best Picture of the Year for Paramount Pictures in 1954. Now act one of Shane, starring Alan Ladd in the title role. Van Heffen has star it, and Ruth Hussey has Marion. In winter, the tops of the mountains were capped with snow and weaved about with clouds. The valley below was rich in beaver, deer, elk and bear. These brought the hunter and the track. The valley was rich in pastureland and this brought the cattle. The pastureland was rich in loam and this brought the homesteaders. People like Joe and Marion star it. That's Joe chopping wood out by the barn. And that's singing you here, that's Marion stirring the supper kettle.  I didn't expect to find any fences around you. Aren't you, mister, pulling a gun on a boy of eight? I didn't seem coming. All I heard was the gun cocking. Is that rifle? I told you. I just wanted to show it to him, Ma. I bet you can shoot, mister. Can't you? A little bit. Wondering where your friends were. My friends? Yes. What are the Riker boys up to this time? You know I wouldn't know a Riker from your Jersey count. You better go inside. Oh, Ma. Now mine. Into the cabin. Quick. All right. What is it now, Riker? I didn't let you know I got that beef contract for the reservation. All right. Now I know it. Maybe you don't understand me.  It happens to be mine, Roof. I'm homesteading it. We don't care what you call it, Sarat.  Me and my brother can blast you and them squatters right out of here. Well, I don't frighten easy. You know and I know that the time for gun blasts and the man off of these places passed. And right now you're trespassing on my claim. Now get off. Your claim? How about that, boys? Maybe it better do what starts says. So fun to start. I can't say I didn't warn you. Supper's almost ready. Oh, fine. Joel. Something? Yes, I'm sorry about the way I acted taking you for one of the Rikers and, uh... Well, now you heard what the little woman said. Why didn't you stay and eat with us? Now how about it? Well... Well, now sure you will. But you know, I just... Plum forgot. My name is Starat, Joe Starat. And this here is Marion. I'm pleased to meet you. And you are... Well, just call me Shane. Mind if I ask where you're bound, Mr. Shane? One place another. Some place I've never been. Well, I know one thing. The only way they're gonna get me out of here is in a pine box. What do you mean, Pa? Joe, don't talk like that. No, that's the truth, Marion. We've got our roots down here. This is the first real home that we've ever had. The only thing is that there's just more work here than I can do, you know, cutting wood and plowing, seeding and... and fencing. If I could just hire me a good man. You had one, Joe? Uh, yeah. Until the Riker Brothers roughed him up a bit and run him off. They knocked his teeth out, didn't they, Pa? Joey. Elegant dinner, Mr. Starat. You'll excuse me. Mr. Shane didn't even say goodbye. Well, no, no, Joey. He's not gone. His gun and cartridge belt are still hanging on the wall. He wouldn't leave without him, huh? Not anybody like Mr. Shane, Joey. Joe, listen. Well, I'll be doggone. Well, I guess he really did appreciate your dinner, Marion. Now, leave some of that there stump for me. I've been trying to get that thing out of there for a year. Yes, dear. Mr. Shane could sleep in the barn, couldn't he? I suppose. How's it going to ask him to stay? I think he has, Joey. I think he's already done it. Are you shooting at Joey? Rikers, fight, Pawn. Oh. Mr. Shane, would you learn me to shoot? Well, um, do you think you're old enough? Sure I am. Shane? Yeah. There's a load of pants where I'm waiting for me at Grafton's General Store. Do you want to go in and pick it up for me? Yeah, I'd be glad to. Pa, I'm old enough, ain't I? For what, son? To learn to shoot. Oh, yeah, I suppose. Yeah, I got the team all hitched up, so whenever you're ready. Well, I'd better get started. Oh, uh, while you're in town, Shane, you can buy yourself some work clothes. Well, that is if you'd like to stay on here. What can I bring you, Joey? Soda pop. I'll see what I can do. Uh, Shane. Yeah. Uh, Riker and his men hang out at Grafton's, so you be careful. I don't want my trouble to be none of yours now. Yeah, I know you don't. Pa, why isn't he wearing his gun? Well, Shane's going to trade at the store, son. I'd hold it up. But his gun looks good on him, Pa. It goes with him. No, maybe. Looks like Ernie might come in. Pa, could you whip Shane? Well, what for, Shane's on our side. Oh, yeah, how goes it, Ernie? No good. I'm pulling up snakes. I'm leaving this here, Pa. Now, now, Ernie, you said that before. Yeah, but the Riker brothers hadn't busted in all over a week. Last night, they tore down my fence, drove their steers right through my crop, ruined everything.  I'm leaving.  Now, I'll tell you what. I'll tell you what we'll do. We'll have a meeting here tonight, right here at my place, and, and we'll figure out something. Yeah, just more talk. No, now, maybe not.  Tell them that this time, we're gonna stand up to those Rikers. How much do I owe you? Eh, let's see. Eh, work pants, two shirts, and a belt. Let it be a young man, you owe me two dollars and two bits. Oh, well, yeah. At the exact amount. Thanks. Oh, by the way, have you got any soda pop? Sure do. Just step through those swinging doors and ask the barkeeper. Thank you very much. Something bad in here all of a sudden. Maybe something like, uh, something like pigs. Oh, bartender. Yep. What do you have? You got any soda pop? Now, just one flavor, would you like? Sod buster, lemon, or, uh, or strawberry, or, or lilac, huh? He's picking on me. Oh, sure I am. Hey, we're in a brand new shirt, too. Do you just buy that off of Grafton? Yeah. Well, well, and let's us christen it with a little bourbon. Now you smell like a man. Chris just fumigated his sod buster. You take it easy, Chris. Oh, now why, Grafton? We're just having a nice little talk about one thing or another. Hey, sod buster, didn't we see you out at Joe Starritz's place yesterday? Yeah, who's the way? Oh, a roof and Morgan Riker, a couple of others? Sure. You're the one. I'm working for Starritz. Oh. Here's your bottle of soda pop, mister. Thank you. You're not gonna drink that in here, sod buster. Start moving toward that door. Go on, I said. Get out. Mr. Sodie pop is just as gutless as a rat. Finish the evening chores, Joey. In the parlor? Yeah. Mr. Shane, would you take this pot of coffee along with you? Everybody needs warming up. Sure. All over the cups. I already laid them out on the parlor table. All right. Joey, time to get ready for bed. That's just what Riker's trying to do. He's trying to scare us. Shoe us off here like a flock of chickens. But I'm not leaving. Not now or any other time. Hey, Joe. Joe, the coffee. Oh, thanks, Shane. Here, I'll pour that. Yes, most of you here don't know Shane. Shane, this is Ernie Wright. Howdy. Hello. And Fred Lewis. Yeah. Glad to see you. And Axel Shipstead. How do you do? And Yank Potts. Head of House. I know. Johnston and Stonewall Tory. Glad to know you. Well, we've just been talking over about what Bill about Riker, Shane. Some of the boys are kind of worried about going into town for supplies. You know, they're afraid that Riker's boys are going to try to jump them. Not me, they won't. I'll put on my 38 and go into town any time I please. You leave your gun at home, Tory. I got a better idea. Now, on Saturday, we'll all just get together and we'll go into town in one bunch. They won't try anything with eight of us. How do you figure eight? They seven of us. Well, with Shane here. We can't count on Shane for anything. If you're approved that. Now, hold on. Now, just watch what you're saying. Ask Shane what happened between him and his Chris Callaway that works for Riker. I saw it and I heard it. What is this, Shane? He says he saw it, heard it. Let him tell it. Well, Fred? Shane let this Callaway buffalo him in grass and saloon. Now, Callaway's going around bragging how he put the run on a sod buster. Well, maybe he did. Maybe he didn't, Fred. I told Shane to stay away from trouble. It looks like he just did what I told him to. Shane, where are you going? Well, I thought you could talk easier if I'm not around.  I heard him, Shane. I was listening. But I know you ain't afraid. Thank you, Joey. You wouldn't let anybody secure you unless you were just pretending. That's what you were doing, weren't you? Just pretending. It's a long story, Joey. I think we understand, Shane. Maybe. Good night, ma'am. Shane. Ma'am. I hope the barn isn't too wet for you tonight. It won't stop me from sleeping. Good night. Good night, Shane. Joey, I told you to get ready for bed. Uh-huh. Joey. Yeah? Don't get to like Shane too much. Why not? Well, because. Because you must. Is there something wrong with him? No. Well, then, why shouldn't I? You'll be moving on one day, Joey. You'll be upset if you get to liking him too much. You'll be awful. We'll hear act two of Shane in a moment. With our American servicemen and many countries around the world, they have a wonderful opportunity to observe new customs and traditions. What might have seemed strange before is becoming pretty familiar to them. For instance, take this business of superstitions or omens. In Holland and Germany, if you meet a left-handed person on a Tuesday morning, that's a bad omen. In Sweden, if you turn around when starting out on a business trip, it's liable to turn out badly. German girls place their shoes at right angles by the side of their beds to bring a visit from their sweethearts. And in Japan and the Far East, there's a superstition to cover practically every event of the day. Well, all these things might sound strange, but as our servicemen have observed, we have plenty of superstitions too. Let's just count some of the things that are lucky or unlucky. Finding a horseshoe, lucky. Poor leaf clover, lucky.  Walking under a ladder, unlucky. Breaking a mirror, seven years back, lucky. Spelling salt, unlucky. Unless you throw some over your left shoulder. Knocking on wood, lucky. A rabbit's foot, lucky. Well, those are just a few of them. Lots of people carry a lucky coin or a charm of some sort. All of us have a lucky number, and whenever we have something good happen to us, we know it's our lucky day. People the world over are great believers in this business of luck. That's all the superstitions are based on. They're either meant to bring on good luck or keep bad luck away. According to the customs and traditions of your own people, you do certain things to try to influence that luck. Now a way of doing things may vary between different people, but the ideals are the same. These customs are important to the people who follow them, and our servicemen are helping to maintain goodwill by observing the customs of other people in other lands. Now our producer, Mr. Cummings. Act two of Shane starring Alan Ladd in the title role in Van Heflin as Starret and Ruth Hussie as Marion. Saturday came in with it the Homesteaders Weekly shopping trip to Grafton's general store. But this Saturday was to be very different and long remember. Howdy, sir. What can I do you for? Well, you're going to have to ask my wife, Grafton Marin's got the shop in less. You have one thing for sure. They need plenty gone power to make fireworks. What kind of fireworks? Oh, big celebration. Fourth of July and your star it's a wedding anniversary all the same day. That's right. Hey, Marion. Yes, Joe, I'm coming. Mr. Grafton, where I get for this empty sort of bottle? Well, one bottle brings just about one stick of candy. Peppermint? Peppermint. But first you go through those swinging doors over there and you give the bottle to Will. All right. Joey. Yeah, Shane? I'll take that bottle then, will you? Well, if you want to. Please, I want to. That's Buster, the one we've called Soda Farm. Bartender. He's a big farmer.  Where it's safe. Don't push it, Callaway. Get going. Take his money, Will, but I'm getting the drinks. Yeah. Like this. Maybe I could use a man like you. I'm working for Starrot. Whatever he's paying, I'll double. I'm not interested. What's so good about Starrot? I like him. And he's got a pretty wife. Why, you dirty slingy old man?  Now we're going to rough you up, Shane. We're going to ride you out of this valley. You wouldn't want me to run away with you. Go on. But there's too many, Shane. Too many. All right, boys. Close it. We'll give us any more trouble. No trouble at all. Maybe not. Shane, I think I ought to put some of this turpentine on that cut of yours. Whatever you say. It's going to hurt bad. Mama, he wouldn't say nothing. No matter how much it hurts. Joey, back to bed. You wouldn't say nothing, would you, Shane? Joey. Would you? No, Joey. You see, I just might. No, you wouldn't. Joey, did you hear me? All right.  Yes. Right now? All right. Shane, I'll fix that cut in just a minute. That's all right, Mr. Stardale. I'll take care of it. Now, into bed. Ma, I just love Shane. Do you? I love him almost as much as I love Pa. That's all right, isn't it? He's a fine man, Joey. Don't you like him? You now get under the blankets, Joey. Don't you, Ma? I like him, too, Joey. Good night, Ma. Where'd Shane go? Out to the barn. He's turned in. What's the matter, honey? Hold me, Joe. Can I carry him? No. Don't say anything. Just hold me. Hold me tight. Thanks, Joey.  Yeah. You really gonna show me how to shoot, huh? Like you said, Joey, I promise. But, well, first of all, you see how I wear my holster. It's higher than Pa wears his. Most men wear them either too low and some wear them too high. Yeah. Either way, it takes too long to draw. You see, right about here is just right. Gosh. Is that the way the real gunfighters do? No, not necessarily. You see, each one has a trick of his own. One likes a shoulder holster. Some like two guns. But, Joey, one's all you need. Let's see you shoot, Shane. Please. Please, Joey. Please, Shane? Well, what do you want me to shoot at? Well, could you hit that little white rock way over there? You want a fast draw on it? Uh-huh. Wait. God, did you see, Shane? You see him bust that rock all the winners? Yes, Joey. Now you run along. Get ready for the 4th of July party. Can you show me how to shoot? Better do what your mother says, Joey. I don't want my boy to build his life around guns. A gun is just another tool, Marion. It's as good or as bad as the man who uses it. Is the man himself? Shane? Yes. Nothing. Shane, you come along to the celebration all the time. Well, of course they do.   Now that got himself hooked, it's better. Joe lost his own gun. Ten years ago, I gave up my hidden trade places with any man in this world. I like to clean out grass. I thought we decided none of us was going to go into town alone. I mean, the Grattons, I walked right past Ryker. Hey, by the way, I saw Ryker talking to a new man in there, a stranger wearing a couple of guns. What's his name? What'd he look like? Oh, hello, Shane. This man, what'd he look like? Kind of lean, backs two guns on his hips. Was he wearing a black hat? Yeah, come think of it. Friend of yours? No, but there's a man named Wilson who looks like that. I mean, if you saw him, maybe that is Wilson. He's fast. Real fast on the draw. You seem to know it all for a lot about this kind of business. Well, maybe we ought to be glad he does. At least we know what's going on. Just what is going on, Joe? I thought we were celebrating our anniversary. Oh. Well, sure we are, honey. Well, come on, everybody. Now, this is a party. Let's keep it going. Yes. I've been wanting to go to the blacksmith's shop, but your starlet says she shouldn't go alone, and now we got this man Wilson in town. You think maybe you could sometime go to the blacksmith's with me? Well, I might. I'll go with you, Axel, any time you want.  I'll tell him so. The best thing to do is tell him nothing. I'll tell him. You see if I don't. Just see if I don't. Joe, I jumped down open the gate, son. Yes, Pa. Somebody's doing a horse. Joe, it's Morgan Riker. Drive right in, folks. Brother Ruth's come to pay you a little visit.  It sure is. Joe, who's that with Riker? Where? Over there, by the barn. You see him, Shane, on that white horse? Yeah, I see. Kind of lame in the working of black hat. Something I'd like to talk over with you, Star. All right. I'll lay it right on the barrel head. How'd you like to work for me? I'm done working for others. I'll pay you top wages. You can run your cattle with mine. And what's more, I'll buy your homes. I'm not interested in it. Set a price you think is reasonable, Star. You'll find me reasonable, too. You can't force me to do anything, Ruth, because I'm in the right. You? What do you know about rights? I come to this country when you weren't much old living, and that boy was there. We had some rough times. Cattle we brought in hazed off the Indians and rustlers. I still got a bad shoulder from a shy, unarrow head. People move in, fence off from a range. Fence me off from water. And I got to keep moving my stock, and you say we've got no right to the range? No right, huh?  But you didn't find this country. There were trappers here, and there were Indian traders, long before you showed up. They tamed this country a lot more than you did. No, no, no, look, Star. You think you've got the right to say that nobody else has got any? Well, that ain't the way the government looks at it. All right, that's your answer to me. That's my answer.  All right, Wilson, let's go. That fellow with Riker. Yeah. Yeah, that's Wilson all right. The one I was talking about. What do you think Riker wants with him? Well, it's not too hard to figure. Wilson's got only one line of business, and it ain't punching cows. Like Starret. But I tell you, I'll kill him if I have to.  That's just what he means, eh, Ruf? Well, I can't have any run-in with the law. Grafton's watching this, you know. Well, looky there. Looky there. How is it? Come here. You too, Ruf. Full of those side-busters. Yeah. Shipstead and Stonewall Torrey. Maybe I ought to take care of them. No. This isn't the time. I'm not ready yet. How long are you going to keep on waiting, Ruf? Let me gun them. When word gets around, the rest of the pack will stamp it out of here. I don't know. It'll be easy. It's got to look right, Wilson. It will. How about it? You talking to me? Huh? Come here. No, Torrey. Don't. You go under the blacksmith's axle. I'll bail on. No, Torrey. No. Please. I hear they call you Stonewall. Anything wrong with that? They named a lot of that southern trash after Old Stonewall. Maybe because Old Stonewall Jackson was trash himself and Lee and all the rest of them rids. You too.  Prove it. No, Torrey. No. I will. One less side-buster. Not so fast. The new man shot him. That Wilson. I'll be across the street and see it. But you didn't hear what they're arguing about. No, no. I hear only the anger in the words. Then Torrey reads for his gun. But the new man is quick. Terrible quick. One shot. Torrey is dead. One shot. Poor man. And poor Mrs. Torrey and the children. Yes. Mary, you get ready. I'll take you over to stay with her. I already tell her, Joe. I see you're on the right. Then, you answer them. Are they over? I tell them to. And they scared. They say they leave the valley right now. Maybe they won't have to. Shane, go hitch up that wagon. Go into town? Yes. No. Joe, I won't let you... Sooner or later, Mary, somebody's got to go. Maybe. But not now. No. You can't go alone. The others are all in this, too. You said so yourself. Joe, you said you'd all have to act together. She's right, Joe. I'm just forgetting something else. What? Torrey's funeral. First things ought to come first. All right. First, Torrey's funeral. But after that, after that, Shane, I'm making no promises. In a moment, act three of Shane. Make a friend and you make an ally. There's a thought for you to keep in mind as many another American has. Since the end of World War II, many American cities have adopted European ones, mainly through the work of a citizen group in New York called Operation Democracy. One of the greatest ties of friendship has been made between American cities and towns in Holland. The people of the American cities supply their Dutch friends with clothing, food. And during the floods early in 1953, the Americans won the undying gratitude of the Hollanders for their help. Several of the American communities are ready to send a community ambassador to visit the European town they've adopted, and the children keep up a two-way correspondence. To date, several hundred towns in the United States are in contact with others overseas, and the number is steadily increasing. These contacts include towns in 13 European countries, as well as Japan and Hawaii. Recently, three more countries were added, Norway, Yugoslavia, and India. And arrangements have been started to include Turkey, Spain, and Peru. Americans in every walk of life have done something to satisfy their desire for international friendship. And you too can learn, as they did, that by helping others, you help your country. We pause now for station identification. The curtain rises on Act 3 of Shame, starring Alan Ladd in the title role, Van Heflin as Starrett, and Ruth Hussie as Marion. On the windswept hilltop, a dozen men and women pay their last respects to Stonewall Talway. Look at us, our trespassers, as we think of those who trespass against us, and lead us not into temptation, but deliver us from evil, the guidance of kingdom, and the power and glory of our man. Well, I guess that's about it.  You're leaving today? Yeah, it's our wagon at the bottom of the hill. I'll pack and wait. Come on, Sue, round up the queue. Oh, wait for us, Fred. We're pulling out some... Not too, Fred. Just give us time to load the buck board. No, hold on, everybody. Let's not be in such a hurry. All Riker wants to do is to stampet us. Joe, the last time you argued us in the stay in Tory was a lie. Yes, what do you want us to stay for? More of this? You know what he wants you to stay for? You gotta agree with him, Shane. You work for Starrard. It isn't that. He's asking you to stay because... because this valley is your home.  That is, if you've gotten nerve enough, not to give it up. Now, that's right. It's time for you, Riker, to run us out. The good Lord didn't make this valley for just one man like him. Oh, look. Look there. A cabin on fire! Joe, that's Fred new. It's his place. Riker said it on fire. I'll bet you. Sure. Riker does it. Riker, listen. I built that cabin at all minutes. Riker don't have no right to do that. Fred, maybe he wouldn't have backed up and left it. We're sort of part of it. Well, it could still be. We can build it again. That's right, Fred. Now, if we just stick together, we can put your cabin right back up. Can't we marry him? Yes, Fred, I'll help Sue make new curtains, new rugs, new everything for the whole place. You... you do that for us? No, not just for you, Fred, for all of us. Joe, Joe, that's it. This is for everyone who loves this place. Now, how about it, everybody? Who's for staying? Well, I will.  Everybody's staying. Maybe he's sticking. Oh, it's Starret. He's holding them all together. Starret's got the go. I've warned him twice. He's pig-headed. Now, he's got the go. Morgan, I want you to ride out to Starret's place. Tell him... tell him things have gone far enough. Tell him I'm beat. Tell him anything. But get him in here. He'll come. He thinks he can settle things by... by talk. And when he gets here? Don't start sweating. I'm not asking you to do it. Oh. You, Wilson? Uh-huh. No need for the shotgun start. This is a peace party. You expect me to believe that after your brother fixes this to have my friend Tori killed? Now brother Roof wouldn't kill anybody. Tori was a hothead. Ficked on a stranger who could draw faster. Tori wouldn't be reasonable. But you are, Starret. You talk sense if Roof talks sense. Isn't that about the size of it? I'm willing to be fair. Sure you are. So is Roof. That's why he wants to see you. He'll be waiting at Grafton's. With how many others? Nobody. Me and the boys are heading out under the rain. Bang! Bang! Bang! All right. All right, I'll see your brother. That's the spirit. Come on, Starret. Joe, you can't do it. The Rikers want to trick you. Oh, you don't listen to them? Yes. Joe, it's some kind of a trap. Well, maybe not.  Made him see that we all got to live together peaceably. You don't really believe that. Well, I'd like to. Besides, when I talk to Riker this time, I'm going to have something to back me up. Shane, tell him he's wrong. Make him listen. It's not my place, Miriam. Joe's got to do what he thinks is right. I'm doing it. Shane, don't forget the team, please. Yeah, right away. Just pride, that's all. Silly kind of pride. Joey, please stop it. Joe, Joe, don't I mean anything to you? Doesn't Joey? Marion, honey, it's because you mean so much to me that I've got to go. Do you think I could go on living with you and you thinking that I'd showed yellow? And Joey, how do you think I'd ever explain this to him? Oh, Joe. Honey, I've been thinking a lot and, well, I know I'm kind of slow sometimes, but Marion, I see things and I know that if anything happened to me that you'd be too careful, maybe even better than I could. Talk as if I'd be glad for you to go. Oh, honey, you're the most honest and the finest girl that ever lived and I couldn't do what I've got to do if I hadn't always known that I could trust you. Besides, now, let's not go counting me out yet, you know, if the game's just starting. Shane, how are you coming? Almost ready. He's up against a stacked deck. This meeting with Ryker? Yeah. Wilson's going to be there. Why are you telling me? Well, I'm not holding a grudge against you, Shane, that day in Graffins and there was a fair fight. But not what Ryker's planning now. Bluffing, scrapping, that's one thing. Gunfighting is something else. I'm not hanging around for it. Go ahead and, Ryker. Quittin'.  Chris, thanks. Now, Joey, please. Shane, you wearing your gun? I'm here, Shane. This is my kind of game, Joe. You could take Ryker, maybe. But not Wilson. Well, then I'll outlast him. No. Now, neither one of you are going. This isn't worth anybody's life. What are you fighting for? The shack, this little piece of ground and nothing but work, work, work. Joe, let's move, let's leave. It's too late, Marion, and for you too, Joe. Now, get out of my way. Joe, you're staying. Am I going to have to fight you too? That depends on you. All right. Some water in the towel. Yes, Ma. Here's Joe's gun. Hide it, will you? He'll be all right. Maybe, yeah, in a little while. This way no one can blame him for, for not keeping a date. Yes? I had hoped you was through with gunfighting. I, I changed my mind. Are you doing this just for me? For you? Joe? Then we'll never see you again? Tell, tell Joe I'm sorry. Joey, you mustn't feel badly about what he did to your father. He had to.  I don't hate him more. He knows, dear. Take the bait. Oh, all right. Morgan, you get up at the top of those stairs, cover us with the shotgun. Right. Wilson, where do you want to be? Right here, brother Bart. I'm dealing with you, Shane. Where's Start? You're dealing with me, Riker. What do you want to talk about? With you, not a thing. Oh, that's too bad. Because talking is a lot healthier than fighting. Don't push it, Shane. That's your advice, huh? He means it, Shane. He's fast, lightning fast. Yeah, and you're right in the middle. Roof on one side, me on the other. So you're Jack Wilson. Heard about me.  I'm sorry. It's all right, Chilly. Soon as we get back, come on, fix it up good. All right. I'm not going back, Chilly. Why, Shane? Because a man, well, he has to be what he is, Chilly. He can't break them all. I tried it, and it just didn't work for me. But we weren't, you Shane. Enjoy this. No living with a killing.  Alan Ladd, Van Heflin, and Ruth Hasse. If I take a moment to congratulate Ruth Hasse on her nomination by the Television Academy of Arts and Sciences as Best Actress in a single performance for her portrayal in Craig's Wife last season. No, we don't mind at all. In fact, we thought she was just great. Yes, indeed. Well, I can see you really are too, gallant gentleman of the Old West. Thank you for the congratulations. Now about next week's play, Irving. It's another of our 20 greats, and we're going to have one of the most popular romantic teams ever to appear. Phyllis Thakster and Cary Grant in that delightful comedy, The Bishop's Wife, one of Samuel Goldwyn's most charming pictures. Oh, I just loved it, Irving. Good night. Good night. Good night. This is your announcer, Ken Carpenter, inviting you to be with us again next week at this same time for another presentation of the Hollywood Radio Theater. This is the United States Armed Forces Radio and Television Service.


You came in and a tough spot there in the seven bases loaded.  Um, I didn't try to make too much of it.  So the mindset was just try to get ahead and account and try to think through the at bat with them and get them out. Does that add to your comfort on the mound knowing that you've faced him so many times before? Uh, it might normally, but he's such a good player that it doesn't really, uh, it's not a guy you're excited about facing, you know, future Hall of Famer probably so, but, uh, ultimately, um, you know, with him, it's a chess match and I, I, I fair pretty well, uh, when it's that type of situation. What's the feeling like when you win that chess match? I felt really good in the moment, you know, got us out of the inning, but I knew I had to pitch more. So I wasn't like too excited. I just wanted to stay focused. Amazing to you that this team is one nine of 11 with so many star players hurt. I don't know about amazing. I mean, it's baseball, you know, uh, anything can happen. We could have all our guys and, and lose nine out of 11. We could have what we got now when nine out of 11. I mean, but we got to keep going. You know, it's April and you know, we're doing a nice job, but tomorrow's a new day.


Hi, I'm Peter Burris and welcome to another Cube Conversation from our beautiful studios here in Palo Alto, California. Another great conversation today. We're here with Leon Truffler, Senior Vice President of Global Customer Success at one of my favorite technology companies over the years, PEGA Systems. Leon, welcome to theCUBE. Well, glad to be here, Peter. Thank you very much for having me. Now Leon, PEGA has had a great track record over a number of years of helping customers build relatively complex applications in domains like CRM, et cetera. But where is PEGA today? What have you guys been up to most recently? Well, I think that some of the most exciting work we're doing is helping customers through their digital transformation journeys. And it's where we're seeing our customers generate some incredible value. And so that happens to be the space that I think is most exciting at the particular moment, especially in terms of how it affects the way our customers are engaging with their customers. So I want to build on that because we're pretty passionate about this notion of digital transformation. Let me throw out a couple of concepts so you agree where you think this might end up. So we believe pretty strongly that there is a difference between a business and a digital business and that difference is how a business uses its data, how it formulates its data into assets. And that has significant implications because it suggests that the process of digitally transforming is in fact the process of re-institutionalizing work, organizing work, organizing engagement around what your data tells you and what your data can do for your customers. How does that comport with the way you guys are involved? Well, I'm going to throw a level of context around that. Absolutely, the data's essential. It's essential to understand your customer. But that is the point. I think the point has to be the customer and what the customer is trying to accomplish. And of course you need the data to be able to support it. But really focusing on the customer, instead of focusing on what it is you're trying to do internally, is what's key for digital success. So yeah, we would agree. And by the way, so we would say that it is about applying data to the processes of creating and sustaining your customer. But you're absolutely right. We're not just doing digital transformation on our operations, so that's pretty important. We're doing digital transformation on anything that's important to how the business engages its marketplace. Yes, yes, and one of the things that we think is essential though is, yes, you can assemble the data. But if you don't understand from the customer's perspective how that data is going to apply to them as they go from channel to channel, what you miss is the important aspect of understanding the true customer journey. I mean, what is the outcome the customer is trying to accomplish, okay, in terms of their interaction with you? How do you apply that data so that you ensure that they're getting the right next best action in terms of guiding them through that process? And how do you make that next best action contextual with what the customer is trying to do? So, for example, you may have an engagement with the customer and through your segmentation have decided, wow, this is a high net worth customer. I want to sell them lots of stuff. But if they're on your webpage around how to cancel their service with you, offering them a cross-sell opportunity is inappropriate. It's leveraging that data as well as the context, as well as what is the customer trying to accomplish to ensure that that next best action actually drives to the outcome that you're looking for. And so context matters. So let me run another concept by you then. So as for a number of years, I've talked about the difference between what we call offer response fulfill marketing where the business is projecting an offer and expecting someone to respond and then they'll fulfill to need match engage where increasingly you're trying to capture information or insight about, again, as you said, what the customer's outcome is and hopefully find a way to match to their journey, their success parameters and engage them to help them achieve their success. Is that kind of what we're talking about? Is this the match engage orientation? It is, except that our perspective is, is that especially in digital channels, you don't necessarily have to be responsive but actually be proactive. Be proactive in terms of, okay, I know this is the outcome the customer is trying to achieve. What value can I provide to them as they're going through my process so that they get the most out of my experience? One, it's going to be simple. Okay, it's going to be quick but it's also going to be value added to them. Otherwise, they'll just assume that, you know, you're not really relevant to them and they'll find somebody that is. But it speeds important. So this, so I would say that's part of the matching is the ability to understand the customer's need but also provide visibility into their future, how to get to the outcome and whatnot. But that's going to require a new way of thinking about building systems and how those systems get applied to engagement. What types of things are your customers doing along those lines to improve the hit rate of matching but also sustaining that throughout a customer's journey? So I'm going to tell you the three biggest mistakes that people make and how Peggy tries to guide them to avoid it. So the first mistake that people make in their digital journeys, okay, is they think in terms of channels and not the customer journey. The second biggest mistake they make, okay, is that they think in the context of a transaction. Just doing a transaction but not in terms of the outcome that we're trying to accomplish. And then honestly, the third biggest mistake is they think in silos instead of the end-to-end relationship that you want to have with the customer. So too often what happens is, is that companies take an internal view of what they're trying to accomplish rather than the external view of, what's the customer trying to accomplish with me? So channel, transaction, silo. Those are the three problems. So if we turn that around, what we're basically saying, let's start with channel. We're focusing first and foremost on the context of the customer and where they are in relation to a journey to an outcome. Is that the first thing that they have to think about? Not quite, not quite. So when you think about channels, you almost have to think of this as being a channel agnostic point of view because your customer is going to move from channel to channel to channel. As they go through the journey. As they go through the journey. Like if I wanted to open a checking account with a digital bank, I'd start with my mobile device. Don't have enough time to finish it, get into the office, want to continue the application on your website. Run into a problem, want to call you. The customer expects that they never have to tell you anything that they've already told you. And if you actually end up building the logic for how you open something like a checking account in the channels, you will never be able to have that end to end fluid seamless experience. So let me put that in very specific terms. If the context of the engagement is bound inside a particular channel, then you can't track what the customer's doing. If the state, you can't track what the customer's doing across different channels. Yes, exactly. So it's why you've got to think of the customer journey. Okay, this is what a customer has to do to open a checking account with me. How do you nuance that experience per channel? But essentially, okay, you end up having to reuse that journey to effectively drive a successful customer experience. And that also leads to this question of silo, right? Because sometimes silos are product silos, other times they're channel silos, or other times they're customer attribute silos. And what you're basically describing is if you're going to truly track where the customer is relative to their outcome and acknowledge that different channels provide different ways of engaging and providing value to the customer at different points along that journey, then you want to break down those silos so that you can provide a richer experience to the customer wherever they are on the journey. Have I got that right? Yeah, absolutely. So another big mistake when I talk about silos, people think about what am I going to push to the customer, push to the customer. And internally, as you think away, a lot of companies are organized, they're organized around products. So of course, those silos within companies want to push whatever they think the customer should have. And what if the customer is the one that's really in charge and the customer doesn't care about your silos. They care about the relationship they have with you, all right? And whether or not it achieves the outcome or whether or not it facilitates and provides a fidelity to the outcome that they seek. Yeah, so just imagine how terrible it would be if through your segmentation, you've decided that, Peter, you're a high value customer. I want to sell you lots of stuff and I want to cross sell you something. But if in the context of you being on my page around how you cancel my service with me, okay, flashing you a cross sell ad, that's not going to go over very well. That's not going to make you more inclined to stay with me. However.  If I understood the context and knew that the right message for you is a retention proposal, well, then all of a sudden you start to drive improved relevance to the customer, which will in turn drive improved success with the customer. I mean, we're having our user conference in a couple of days, June 36th is Pegaworld. And we've got some great main state speakers and one of the fabulous stories from last year was around how Sprint, okay, was able to across channels drive improved retention. Okay, why? Because they actually took that journey approach. They understood where their customers were, the context of what was happening, when a customer might be at risk of leaving, okay, and be able to provide with the right next best action an offer to ensure that that customer stayed with the organization. And they've achieved tremendous success as a result of that. And this year we're excited about other customers like Anthem telling the story around how they're going to drive customer improvement and customer engagement. Once again, by understanding the customer journey, the outcomes the customers are trying to achieve and bringing the right message driven by the data in the right time through the right next action. So many years ago I was, I had a friend who's a business school professor and I was discussing the adoption of very complex high value transaction operation oriented applications like SAP. And as we were having this conversation, he kind of stopped and he said, so you're telling me your customers are actually willing to pour concrete in their business? So PEGA systems nonetheless provides applications, provides a platform, provides development tools. How are you ensuring that your customers aren't pouring concrete on their business when they adopt PEGA systems? Well, a lot of it has to deal with a confluence of a bunch of technologies. One, core to our product is the ability to build for change. So all of our products, all of our products are built on a no code platform. Okay, so citizen developers are able to actually take control of their applications, make changes, of course, working with IT to ensure that they're well integrated with the systems and things are well designed. But we make it very, very easy to build an application and then change that application. However, what's also critically important is to recognize where it is you need to change. So PEGA has invested very heavily in robotics. Okay, and one of the robots that we bring to market is one that captures the metadata of your user's keystrokes as they're engaging. Okay, with those- This is robotic process automation. Can you say robots? No, robotic process automation is a different type of robot. This particular robot we call workforce intelligence. And workforce intelligence captures the metadata of your user's keystrokes, throws it up to the cloud where our AI engine understands the customer journeys that are happening. Oh, this particular user is opening a new account. Now they're changing an address, so on and so forth. It sees how your users are engaging with technology and honestly how your technology is engaging with users. Now today what happens is, is that the system will generate report that will show you, oh, we see this is an area for improved automation. Because we know what your people learn, we can tell you that the ROI from implementing this automation will be X. The next one is here, next one's here. So it actually prioritizes for you. It gives you a report to prioritize for you. The area is where you should change to be able to improve the overall experience. Now as I turn that into practical things, that might be, for example, suggesting what the next sprint is. Yes, very much so. That is what's real today. Let me take you on a journey of the art of the possible now. Let me tell you what's around the corner. No, I won't go. You won't go? Well, let me take you anyway. What's around the corner is the ability for us to generate self-optimizing applications.  How about if I also asked you, hey, do you want us to build, test it and deploy it for you? Do you want us to put an RPA bot here, a robotic desktop automation there? Maybe a little BPM automation here? That's around the corner. And it's actually real today in some of our applications. Where it's real today in our applications around retention, upsell, cross-sell and end-to-end collections. And we're driving it more and more into more of our solutions. So this is an incredibly exciting time because not only are we able to help customers achieve their digital journey, but we're also helping them achieve the incremental improvements that frankly you always have to implement because we live in a world with no status quo. So you always have to be ready for change. No, that's very true. And just to be clear, the whole notion of low-code as you said, the citizen programmer means we're not working down in primitives. We're working very, very close to the way that business thinks about problems, right? So as we think about building an application, it's kind of like the manufacturing of software. Well, the manufacturing of software is the only type of manufacturing yet to benefit from CADCAM. So our development environment, which we call directly capturing objectives, is actually incredibly business-friendly using metaphors that are familiar to the business. You do not write code. In fact, if you're writing code when you're delivering a Pegasolution, you are doing it wrong. So the citizen developer, the technically savvy business person is able to very, very quickly master the capabilities of how to use a Pegasystem and honestly how to build and maintain their own applications. So that's how we make it easy to implement change. We're trying to break out of this paradigm where whenever you want to implement something that's a change, you've got to go and hire somebody to come in and do a walkthrough, then write a requirement document, okay? And then throw it over the fence to IT to translate something in Microsoft Word into a language computers can understand. I mean, that's been the paradigm for the last 60 years. We think there's a better way and that's what our platform is really focused on driving, that better way. Excellent, all right. We have to stop there, Liam. Oh, thank you, Peter. It's been a great conversation, very, very fast. All right, so Leon Treffler, global customer success SVP at Pegasystems. I'm Peter Burris. This has been another CUBE Conversation. Leon, great. Thanks very much. Thank you, Peter.


The Cosmos project is a global initiative that utilizes cosmic rays to measure area-average soil moisture at the hectometer horizontal scale by deploying 500 stationary probes, with each probe generating a time series of average soil moisture over its horizontal footprint. This article is authored by Msrita, W.J. Shuttleworth, Exxon, and others.