We're in 2023 and it's pretty obvious we're gonna be talking a lot about Nintendo Switch 2 both before it's announced, when it's announced, after it's announced, all the various games that are gonna be coming and who knows? We have some hope about a Metroid Prime or Metroid Prime 2, 3, you know, Echo's corruption announcement in the next Nintendo Direct because I do suspect sometime in the first three months of this year we will get a Nintendo Direct with hopefully some Metroid goodness and we're gonna be all on top of that. But see, coming into this year, it's no surprise that there's a lot of talk around a brand new system because there's been a lot of chatter in general heading into this year. DevKits being out there, right? As reported on for people like Andy Robinson who came on and said the DevKits are already in developer stands from rumored presentations at things like Gamescom and oh, by the way, the really funny thing is Nintendo themselves even commenting on it. Granted, they were trying to deny some of the rumors. They didn't deny specific parts. It was kind of weird. They were very, very generalized, but you know what, Nintendo commenting on rumors at all is already pretty shocking. But here we are entering into 2023 and we feel like we have a grasp on what this system is gonna be and now if Dr. Circuitoto is correct and if you know who that is, man, you'll understand why this is a bigger deal. Man, it sounds like we have some pretty lofty and maybe some understandable expectations for Nintendo switch to in 2024. Now, who is Dr. Circuitoto? Well, he is an industry analyst, but unlike a lot of other industry analysts, because you can look at people like Michael Pachter, he's also an industry analyst, he's not like the rest. You see, Dr. Circuitoto not only attends all of Nintendo's financial meetings, he's also a very well connected person in the industry. I'll give you an example, he's leaked two literal Zelda announcements in the last three years. Like the man knows what's going on, he is very connected, so when he speaks, it's important that we pay attention. Now, as an analyst and making beginning of year quote unquote predictions, it's important to note that, hey, the man doesn't get everything right, especially when you're just working in the realm of predictions. But as you're about to see, he had direct knowledge of the Nintendo Switch Pro, so when he's talking about Nintendo Switch 2, while he's gonna frame it as speculation because he doesn't want anyone to get in trouble, we have to pay attention. Now, he actually brings up a really good point as well for all you people out there who think Nintendo is not making an iterative system this time around. Where did he say all this stuff? Well, he said it to gameindustry.biz, and here are his exact quotes. The time is finally here for a Switch successor. Even though I can say a pro model did exist and certain developers were already working with the dev kit for it, I believe the next hardware will drop in 2024 for $400. He's talking USD, so 399.99. There is a high chance the games will cost more to $70. The next system is also likely to be an iteration rather than a revolution. Nintendo might add some bells and whistles, read that as gimmick to the device, but it will be similar to the current Switch. Now, that's all fine and dandy, but Dr. Circuit Turtle wasn't done. He brought up a key point that I think a lot of people who are in denial and think the next system is going to be a home console, here is something that pretty much destroys that argument. And because there is Pokemon. And Pokemon is associated with handheld gaming. There is no way on earth Nintendo will drop the portability feature for their next big thing. And he's not wrong. And Pokemon is massive in Japan, which by the way, is Nintendo's second largest video game market outside of the United States. And Nintendo kind of owns that market and that market massively prefers handheld portable systems for their on the go lifestyle. So everything is really adding up that this is going to be an iterative system. It's not going to be revolutionary, right? They're not going to be trying to reinvent the wheel, but Nintendo's hope is obviously, hey, we get this new product out there. It's got a few new bells and whistles. And then on top, we just have that consistent software support that we've only ever had for Nintendo Switch because before we set the split our software between two platforms.  Everyone's copying it. There's portable PCs everywhere. And yet Switch is still dominating in the sales. So it does seem that even the top analyst that gives us information on Nintendo even directly from investors meetings is basically saying, yeah, this thing is coming. He's like strongly planting his flag in the ground and saying 2024, this is coming. It will be iterative. It is going to be a Switch like device. It will cost 400 and the games are going to be 70 bucks. Now that is a lot that chew on. The $400 price point isn't something new. It's been speculated for quite some time. We haven't really had anyone be this emphatic about it, but that is pretty interesting. Now the $70 games, I think that is an expectation that comes from the fact that Tears of the Kingdom was $70. I'm not sure Nintendo's going to go 70 bucks across the board. Like I can see a Kirby in Forgotten Land 2, right? Being 70 bucks. But then another side scrolling Kirby game or spin-off being 60, right? I can see there being some price discrepancies. Of course, maybe that's just wishful thinking and Nintendo will just legitimately do $50 across the board. I mean, the competition pretty much did, did I say $50, $70 across the board? So again, we'll have to wait and see what Nintendo does with the pricing. Like all future sports games, I prefer those to stay at 60 and not 70. But again, we have no idea what Nintendo is going to do with the pricing. I just signed this to be fascinating. You throw the Pokemon argument in there as well. Look, the Switch is literally Nintendo's most successful generation of all time. And they've had some pretty big successes. The Wii, the DS, obviously the Nintendo Entertainment System back in the day, the Game Boy. They've had some really big successes and Switch tops them all. Not just with software, having moved over $1.2 billion, probably over $1.3, $1.4 billion by the time things are all set and done, maybe even $1.5 billion. That would just be crazy. You're going to have this thing sell $140 million, maybe $150 million plus systems. And look, Nintendo's not going to just abandon that market. That is such a strong demand. Think about how much the games are selling. Look at the sales of Mario Wonder. Look at the sales of Tears of the Kingdom.  It would be foolish to just abandon that market without giving it another device. Again, I know some people are going to act like that's not what Nintendo does, every time they've had a massively successful system, they've released an iterative sequel system. But some people might note, that while Nintendo has released an iterative sequel system every time, the sequel system has always failed to come close to the success of the prior system. You can just look to the Wii U, be in the sequel to the Wii. You can look to the 3DS selling half as well as the original DS. You can look to the Super Nintendo selling 20 million less than the original Nintendo Entertainment System. So I get it. I understand. The only thing that really had a close to really good successful, one to the next would be a Game Boy to Game Boy Advance. That was a pretty good transition. But here's the thing, it's a little different because as I noted, Nintendo is now making all of their games on one platform. And one of the big things Nintendo has had an issue with, even going to like the launch of the 3DS. The big launch game for Nintendo on 3DS was Steel Diver. Come on. They clearly had an issue getting software out. The next biggest game was a remake or a remaster in Ocarina of Time 3D. They didn't really have anything until Mario Kart 7 dropped. And that was like six, seven months after the system came out. That's not gonna be a problem anymore because all of Nintendo's focus is on a solitary system. And when that happens, as we saw with Switch, you get many, many years, even the pandemic year of a bunch of consistent releases. Like the lowest release of all, that was like five games in one year. Hello, Xbox and Sony aren't even getting five out in a year. And that was Nintendo's lowest year. They had years with 12, 14, 15 games coming out that Nintendo published and paid for.  And I don't think this is going to stop. And I know some people might go, well, with how well the Switch is doing, why won't they just keep it going for another couple of years? And the reasoning is because you don't wanna melt the system until nobody wants it. You don't wanna let the gravy train go. If you let the gravy train go, it is very hard to follow it up with another successful platform. And I know some of you guys will go, well, they can just revolutionize and reinvent the wheel again. But there's a lot of external pressures against that. The Pokemon company will be deathly scared if you're gonna have to reinvent the wheel all over again when they've seen so much success in the handheld space for so long. And no, Nintendo isn't gonna go back to having a home console and then keep the Switch going because then they're splitting their development resources up again to make games go across different platforms. That's just not something Nintendo is likely very interested in doing. Again, it just, it goes back to the issues Nintendo was having before the Switch ever came out. A problem that Nintendo Switch being a hybrid device literally solved. On top of that, Nintendo, while they have all these handheld PC things coming out, they really don't have any competition. Can we just be completely honest? PlayStation is not doing what they're doing. Microsoft isn't doing what they're doing. Nobody is being able to find the market like Nintendo has with this device. Oh, and by the way, Nintendo's always had pretty good success with handhelds in general. So why would they even go away from their most successful market? All they've done is make that market even more premium. And if you really say $400 a handheld, it could also be a home console that's playing games and some games in 4K and 60 FPS and all that, you're literally just entering another premium product into the marketplace and increasing how much money you're making off a said product. I mean, look, Switch was not a cheap, Switch OLED is not a cheap handheld device compared to Nintendo's prior systems. And yet look at those sales, right? They're getting more money than ever out of handheld. That is amazing for Nintendo. They're not gonna go away from that. They clearly know what they're doing. But you know what? This next device is Shintura Furukawa's first attempt to launch a brand brand new product. So let's see what happens. Thank you guys so much for tuning in. I am Nathaniel Roblojans from Nintendo Prime and we'll catch you in the next video.


لا يوجد أحد before Ali was born in the Kaaba لا يوجد أحد after Ali will be born in the Kaaba لذلك جنرية بعد جنرية مجموعة بعد مجموعة they tried to plaster the Kaaba cement the Kaaba build the Kaaba with bricks gold plates the Kaaba for all you want hide the fact as much as you want but the hand of Allah SWT is there in every age and every generation even if the Kaaba was to be built of gold that crack would appear over there to remind the people that there is only one رسول الله and that is قعد القر المحجلين إماموا المتكين وصيل رسولي رب العالم علينا عبي طالب


Gweithio. I'm Anthony Metcalf. I'm the programme manager for Time to Change Wales. Time to Change Wales is the first national campaign to address the stigma and discrimination surrounding mental health within our society. I'm really pleased to be here today at the Healthy Working Wales Awards on World Mental Health Day on 10 October. So today forms a really good focus for events around the company to get us all to talk about the importance around mental health. As a campaign we are funded by the Big Lottery, Welsh Government and Comet Relief, and we're delivered by three key partners in Wales, Mynd Cymru, Havel and Govel. Today we're here to talk about our organisational pledge, which is to get employers to engage with us as a campaign and to embed our aims and our ethos around its good to talk about mental health across the workplace. We all know that work is generally the most stressful part of most people's lives, and last year an ONS survey reported that 15.2 million working days were lost due to mental ill health across the UK. The estimated impact onto the UK economy is around £70 billion of lost turnover and lost revenue. So while it's really important for the welfare for staff to be mentally aware and mentally safer in their workplace, it's also really important for the economic productivity for that organisation as well. So we're asking all organisations, large and small across Wales, to pledge with us to really combat mental health stigma and discrimination within their workplace. We're asking you to form an action plan and then to formulate an action plan about how you will embed our messaging within the workplace to improve your mental wellbeing of your staff, your policies and procedures and also other elements of your workplace day-to-day life. So far across Wales 29 different organisations have signed the pledge. A number of leading health boards, local authorities and the Welsh Government are all driving this campaign message forward. If you want to find out more, please look at our website www.time-to-change.org.uk. Underneath that website you'll find us a slot that says Organisation Engagement. Click onto that and you'll see the whole process you need to go through to register with us to start your action plan development. You can also follow us on Facebook and at Twitter, at TTT CW. Our campaign is completely bilingual, so make sure you also follow us both in English and Welsh. So please today on World Mental Health Day, step up the challenge of ending stigma and discrimination across Wales. Thank you.


We're basically a plastic injection molder. We actually turn those plastic parts into finished goods for our customers. We went from 89 employees to just over 300 employees now. As you might imagine, the training programs that worked so well for us when we were 60, 70, 80 people in a single plant just fell apart when you're trying to train new people, large numbers of new people in two separate facilities. The Gateway was extremely helpful and supportive. The goal of the Lean training was really to provide a foundation, if you will, for our existing employees, but primarily for our newer employees to understand what Lean's all about, how we can keep things simple on the floor. Before the classes, we had a little bit of problems there, how everything flows, how we should do things, and after the classes, we had a lot of ideas. If I make your job easier, you're going to make my job easier. It's helping everybody in this company. The conversations on the floor are substantially better now. People get it. They understand why we're trying to rearrange their work cells so they don't have to stretch as much. We're very excited about continuing the relationship with Gateway.


Okay, thank you. Good morning everybody. I'm Councillor Joseph Hales. Welcome to the Grants Advisory Committee meeting 28th of August 2020. I'm going to go for a quick roll call for the members of the public watching. Aaron, would you just kindly introduce all the members? Yes, good morning. Thank you, Chair. Just before I get around to that, I'm just going to say that we have an apology from Councillor Daunton today and Councillor Hanley is stepping in her place. But members, I will read out your name. Please, could you confirm that you're present and remember to unmute your microphones before you speak? Councillor Deltafield, please. Yes, I'm present. Councillor Ellington. Yes, I'm here. Councillor Hanley. I'm here. Councillor Mcdonald. Yes, I'm present. And Councillor Hales, obviously we're aware that you're present. And Councillor John Williams, the Lead Cabinet Member for Finance is also in attendance at the meeting. Good morning, everyone. Thank you. Could you also do me a favour with regards to the officers who are present, whether they're visual or otherwise, so please remain. Of course. So we have my colleague Jonathan Malton in the background who will be doing the streaming of this meeting today. There's myself. I'm the Democratic Services Officer for the meeting and I'll be clerking proceedings. And then we have the officer presenting the report for today, Leslie McFarlane. Thank you very much. Members, does anyone have any decorations of interest? Yes. Councillor Ellington. I need to declare the time trust the full care network. Thank you. Aaron, if you could make a note of that much obliged. Thanks, Chair. Moving on then, we're going to go to the agenda on page one, go through the minutes of the last of the 31st July. As usual, we'll just go through by the page. Could you just sing out, please, if you have anything to raise. So it's page one, page two, page three, and page four. If everybody's happy, oh, sorry, sir, would you mind? So you're on mute, Mulla. Sorry, I'm happy with the minutes, except I would like to ask if there's been a change of typeface for the document, because it does seem that we've got slightly larger type, which doesn't fit into the channels, and it makes it extremely difficult to read sensibly. Sorry, Chair, if you don't mind me answering that. So yes, there has been an increase in the typeface. That is to meet the new accessibility regulations, and we're currently seeking some assistance from ModGov to alter the templates that we have on our business application, so that it all fits together a little bit nicer than it does currently. So apologies to members for that, but it has been an increase in typeface. Thank you. Okay, okay, other than that, members, you're happy for me to have you signed off as an accurate record. Great. Thank you very much. Okay, the the only agenda item today is the service support grants 12 month back date for 2019 stroke 20. I'm going to ask Leslie if she would like to introduce this and run it through, and then members, if you've got questions for Leslie and Maya, that'd be great. Thank you. Leslie, happy to be here. Okay, good morning, everybody. This report presents the delivery of outcomes of the grants that we award to the voluntary sector. So grants are awarded over a three year contract, and what we do is we ask those recipients to report on an annual basis. So this report is reporting back on year one, so the first year of those three years, so from April 2019 to March 2020. Members, do we have any questions for Leslie? Whole report or for as you wish, as you wish. It's a free floor. I wanted to just raise the issue around service grant for arts and minds, which clearly have only reached three South Cams residents, and I just felt that that was not really very adequate, and also with the code by monthly magazine has only reached six South Cams residents, and I just felt that maybe the effort wasn't directed towards South Cams. So the arts and minds, if I can address the arts and minds query, so they've had a change of leadership in the last six months. So I queried this with them, because what we ask is for a minimum of seven South Cams residents with an aspirational target of 21. Now what happens is the money that we award them, which is I think we give them £2,500 a year, that covers the cost of one course. So what the new CEO reported on was the number of South Cams residents that attended that one course that we funded. But in actual fact, 11 South Cams residents have attended a number of courses that have been put on by arts and minds, but she only reported on the one that we funded. So I queried that, and I think in previous years the CEO reported the number of South Cams residents in total. So it may look on the face of it, but only three attended, but there were 11, which is more than the minimum seven that we would that we've set as their target. So I hope that clears that one up. And the number of copies of bi-monthly magazines circulated in South Cams, that, sorry, is probably a misunderstanding in how you've interpreted that. So there were six magazines that were published this year. So it's bi-monthly, so every other month. So they did their six magazines and they would have reached the number of South Cams residents, so 797. That's my interpretation of the English right by me. Are you okay there? You're okay there with that, so yeah? Yeah. Yeah, thank you. Yes, I mean I had similar sort of thoughts on the arts and minds, and I seem to remember us discussing this a year ago or whenever the last time that we looked at it and reading their report. I mean the sort of work that they do is obviously really good and valuable to the people who receive it and really helps them, but it is quite expensive per person and it was just to sort of think about to think about that for the future really. You know £2,500 for reaching 11 people compared with some of the other things that we're funding which reach a great much greater number of people. So it was just to kind of to think about that and I kind of, the value for money is perhaps the wrong phrase because obviously it has a huge impact on the people that the money goes to and receives, but yeah just sort of thinking about in the context of the other grants that we give really. Okay. Thank you Bill. Thank you. This is just just curious. I notice that the budget for all of the categories remains the same of course years except the category eight where it rises by one percent per annum. I just wondered why that's different from the rest. Let me just go down to category eight. Guys could I ask a favour could you give us the page number you're looking at when you yeah sorry okay. Yeah unfortunately I'm a little bit hands off on the housing and homelessness service support grants. This is handled by Heather Wood in housing so unfortunately I can't answer that question now but I can get back to you on that. I mean I'm all in favour of it rising by one percent and probably the better way of putting the question is that why on the other's increased by one percent. I think we've given a finite budget you know at the end of that three year period and I think we yeah it's been the same amount yeah okay. I suppose that is a question for John actually Bill. Yes. John we are well if you if you would like to Bill I mean if you and your team would like to put a bid in to increase the amount in the budget then obviously that will be considered. Okay we'll take that offline thanks John. I was going to say because on top of that I'll come to you in a sec Pete and just on top of that is the fact that we've got the mobile warden schemes and they're going over to long-term processes like this so we're going to get guaranteed funding for a period so again we're going to need to reflect the cost of living and what have you rising each year so that might well be issues to concern there as well John. Pete's a first in prayer again please. I may chair it may be better to take it later it's a question around citizens advice. Okay. Do you want to take it now or later on? I wish really. I mean the work that they're doing first of all this is our largest single expenditure. I think the work they're doing is invaluable there are obvious questions in our minds now about how two things first of all how they're going to be able to service the community because in the past a lot of that has been face to face. I notice on the report that you know they have they have web chat obviously by telephone and other things and so it's maybe a follow-up action after this not a criticism at all in the report which is a very good report to say how are they going to be able to deliver it. Will the numbers fall significantly as a result of not being able to do a face-to-face interaction? I don't know it's a question and you know citizens advice we can see from what's in here and as a result of COVID and potential unemployment situations that their work is potentially going to increase exponentially. What page are you on? Just generally from page 24 Sue. I couldn't find the relevant chart. Could I come in please? I was going to sort of comment on a very similar thing actually which is on page 28 they commented that they've adapted their services and now continue to help even more people without real face-to-face work and that's really good but I think I agree with Peter it would be good to know what even more people means in terms of how many more and understand a bit more about the pressures that they're now under because I think it's clear even in this report given the dates that this report was written that their work has gone up considerably from the previous year which is it's good to see that it's reaching more people but obviously concerned to make sure that they can deliver the services that we need them to so just similar simple comments to to Peter but a really good report and really good to read some of the case studies showing the real impact of their support on people within the community. Thank you. All right anybody else Sue carry on. It would seem to me that this is something we will need to come back to to look at how well they are able to respond to all the needs that they're going to have to respond to following COVID and as a result of COVID it seems to me it is the service that is probably the most useful for the general public who have fallen into arrears with their rents or whatever. I just think that we may need to think about doing them all. Well on that note Sue, Leslie I wonder the the extension to the landlord's not chopping you out. Offer by government runs out on the 20th of September I think was it on 19th something like that mid-September so but then of course the furlough scheme ends at the end of October so there is the speculation that lots of companies may well be shedding staff but if they do that they may be on monthly contracts which means at the end of September there should likely be could likely be a large increase in people knowing they're going to be able to work in a month's time so that might be something that we would perhaps like the CAB's comments on this how they're going to manage that. John. You're on mute John. Right just to say that the governments extended the ability for landlords not to evict tenants for another six months. Is it six months? Oh I think that's right okay so fortunately that's not an issue but you're quite right when the furlough scheme comes to an end I think many people will find themselves released from their employment. Okay well there is another side to this landlords not not evicting people is that a lot of landlords have these as businesses without their things so you could argue that is there a slightly further up the food chain issue that will the landlords come be coming to the CAB to ask advice so that would be interesting to know because that would have an impact on us because if people are going to be made homeless then our teams within South Canada homelessist teams are going to be inundated potentially with people saying get me emergency housing so I think there's a there is a need actually for as as Claire and Peter both rightly say that that there could be a slightly more detailed look at specifics if you like as as to what's about to happen in the future from their point of view. Anybody else got some points on this? That's quite a real interesting one this you know I think and sad Claire. Yeah just the last thing on citizens advice and I think it was useful seeing where they bolded this year in the report this year versus last year's cases but the issues table on page 25 which shows the number of clients that have gone to them advice for different things it would be quite useful to actually see the year-on-year change on that and if you know where where people are wanting help and that's I guess going to be particularly critical over the next few months and the next 12 months or so. Claire we'll just comment on that. Claire would it be helpful when you raised that would it be helpful that a lot of this is going to be based around COVID I think this at the moment isn't it certainly for this year and into next right and the effects of that's going to be causing society so to speak. Would it be helpful to have a month by month look or figures to see how it how it ramps up I mean it's okay certainly for the year but that's a whole year and it takes in six months of us going through what we've been through recently and you know I just wonder if that would be helpful if it's doable. You might be asking already overwrought staff for additional work there Joes but I can certainly I can request it. Sure I would have thought they must have the data on my spreadsheet somewhere. So the thing is what are we going to do with the information when we've got it because unless we've we've got a plan that enables us to tweak things or help things we're putting staff under extra pressure for no real gain is my only concern. Yeah I would only be really looking for data that was already available but rather than asking them to do something new. Anybody else got any questions? Peter's had his hand up for a long time. Is he? Oh yeah sorry Pete. No I actually I didn't lower it but I do have another point so that's good. They do of course have an office in Camborn I wonder whether well I would suggest just a suggestion with Leslie is we some members of the committee have an informal call with them and see what help we can give them in the short term. As was mentioned we are producing very good reports and we're getting those you know periodically I think it's such an exceptional situation at the moment it may be worth having an informal call and working out what else we can do in the community to support them. Of course. I would agree with that and as the new lead member for Health and Wellbeing I think I probably should be involved. Could I just say as well I had a quite long conversation with Mark Freeman from CCVS and CCVS represent all the charities and what he had said was that the bigger charities are suffering more due to reduction in funding opportunities and because a lot of their shops have closed whereas a smaller charity seem to be sort of either adapting or they've just gone dormant but really his point was that there's lots of extra money being handed out at the moment in the form of emergency funding but this often has a six month deadline but actually the so for the next six months you know the the charities will probably be able to keep their heads above water but it's there after it's the day-to-day funding not just the emergency funding that I think is critical and just to see some of these organizations you know continue to to offer the services that they are they've been offering through this period. Brilliant John can you take your hand down and take your arm doesn't it? Yeah yeah thanks. I've got a question on the community network if I may. Um we've had just we've had discussions about um their their area of operation in the past and um what I am quite interested in seeing is that clearly they use Cambridge Dilawide for a lot of their their work now we don't support Cambridge Dilawide um for um some very good reasons so where are we on the due diligence on this that they are using um a service that we ourselves are not happy in supporting. John can I just ask what page refers to? Oh sorry this is page 67. Thank you John. Sorry apologies. That's okay yes. I wonder whether we need to we need to look at this. I mean clearly um I you know I've no problem with them using Cambridge Dilawide but given the fact that we ourselves will support Cambridge Dilawide because they aren't able to satisfy our requirements in regard of due diligence um are we happy that the network are using them on our behalf? That's all I'm asking. Maybe we need to look at that. Could I just clarify actually page 65 because that was a question I had it doesn't have a heading on there is that um page 63 is the voice and community transport page 65 I don't have a does that refer to the voluntary network? I'm just it's not clear is it? No and so when I was reading the report I was queering what that referred to. Yeah that is the voluntary network. It says yeah I've just said on the on the following page it does say the voluntary network but just it was a bit confusing reading the report. On the uh on the second box down on page 65 um so they have uh actively promote the transport service blah blah blah the bullet which says contact with the GPS and other support services look like they're in global positioning rather than these GPS because I assume they mentioned it. Anyway so Leslie could you just look into that? I will yeah. So could I raise a different theory which is in relation to the report page 45 report for Coe um the Old People's Enterprise in the first paragraph it talks about the fact that um they've had a lot of their volunteers and the committee have had to self isolate and pretty much kind of shut down and I was just really asking do we have any idea um about how they're going to proceed and cope and what that cope is a bit of a how they're going to manage um going forward because obviously that isn't it that is concerning for them um yeah I don't know um whether there was any further information on that or or could we check in with them um Leslie I think was the the point really to see how they're being impacted and and what their thoughts are for how they're going to make sure um they can provide the support that they have in the past. I yeah I had made contact with all of them not all of them had got back to me so I think cope was one of those that hadn't responded but I'll follow up. Particularly because looking at a lot of the you know social events has been a big and outings have been big aspects of their work and obviously they're going to be things that are really impacted and whether they have the capacity to offer alternative alternative things or whether they can be signed their clients can be signed posted to other I don't know but it's just it just was a area of concern. It's actually I think sometimes these are a lack of information a lack of understanding of the the law as it stands at the moment with regards to uh numbers of people that can get together um as well as not having a plan in place. I was speaking with a gentleman who's uh yesterday actually with regards to hearing help and hearing help they've been very forthright in how they've got their plan and their new processes to comply with um uh protecting their workers and what have you who are in the same age group generally as the cope people so it's probably a good idea if some of these organisations talk to each other they might be able to help each other out in that in that matter. I think I was just very conscious that you know a lot of the work that cope have done is about addressing some loneliness and obviously that's something that's much going to be much more exposed to people at the moment um yeah it sort of brings it home doesn't it? Yeah it does okay need more for any more guys um can can I just raise something on uh the farmland museum chair? Yeah please do um uh so going back to Leslie's comment I mean this is probably arguably the one that's impacted more than anybody because it's it's a site for visitors um so I really you know they've been doing a great job so there's provisional numbers 7800 for 2019 uh you know they've been around the 8000 mark I mean that's going to have collapsed so um again I think it may be an informal conversation with the of call with the trustees to say can we help them in terms of bouncing back um when when when it's time Leslie go ahead there's some good news so yesterday I just happened to read in the paper that they were successful in um winning the or getting their lottery heritage lottery funding funding which was about £28,600 so they actually reopened their doors yesterday um so they've certainly things are looking much better for them uh at least from now to to the end of the year fantastic that's great again the trick is to diversify um I've not been so to the to the venue I'm sure that some of my colleagues have what kind of space do they have I mean they have a cafe which is obviously going to be a big earner if it's being used there are very good examples I can put you in touch with one that is very close to my heart as to how they are working to allow the cafe to operate under COVID restriction and doing very nicely thank you very much so I think these are some of the things where it's imparting information to others if they don't have the confidence or they feel they don't know the information ask and this might be something where our officers Leslie might be able to convene some information from others to say you need to talk to a session such or actually they're doing it like this and you know that we do need to assist as many people as we can to get back on their feet but they do need to be able to understand what they can and can't do Claire thank you um there was a something that very much sort of jumped out of the report to me when I was reading it was um page 18 reading um about Cambridge women's aid um and I was just you know thinking about you know they they received sort of just over eight and a half thousand pounds in in the category eight um housing homelessness in in that um for that year um and it was just very conscious of the number of people who've been supported she's really both stressing and good to see that they are being supported um but really very aware of the fact that we know from all the coverage that there's been a real impact in people who've been suffering domestic violence um and domestic abuse during COVID and so two things really one is um have they locally seen numbers rising and do we have capacity to give more um or think about how we move our support into areas that are going to be really needed in the future that was really what I was thinking about okay now I don't need to investigate yeah yeah so but you haven't had anything any recent information from that yeah I mean we'd be useful to hear um what impact they have seen in terms of the number of people calling on them I think that'd be great to have that information back next year and just just flags me something that we need to think about um because it is all about not just supporting people but preventing homelessness and uh yeah those aspects Claire can you take your hand down guys when you when you're called to speak take your hand down we're right just quickly on that note uh Leslie on page 19 um after following on from what Kara just said I'm coming to you in a second by the way so um it's the in bold it's the status about the funding uh the annual grants paid out in in 2021 is scheduled for August of this year that payment has that been made yet again I would I need to check because that's going to be integral for these these organizations in being able to carry on frankly without having to worry about their payments a week later with them if so John do you have any information on when they might be paid it says August I'm assuming that's the end of August it seems that today is more or less the end of August you're on mute again John uh apologies Joe so I'm sorry I got interrupted by another another call what was the question it's on page 19 in the the bold status paragraph the last piece on page 19 where it talks about the funding for the 2021 financial year being paid in August of this year is so whether or not that's been made and at what point in August is it going to be made um I have no reason not to think it's um it won't be made on time um I've not been been told otherwise um certainly check with with um with the head of finance but um I don't um don't see any reason why it won't be paid thank you we'll probably that to those of us doing anyway yeah um so take your hand down please and uh carry on following on from Claire what Claire was saying about um trying to support those organizations which are particularly affected by covid um it does come back to what Claire and I both started at the beginning with which was bang for buck really and and trying to make sure that our resources are aimed at the most vulnerable and and where they will do the most for the most number of people and and I think that we have to ask officers to just help us find our way through that's another one for your list and Leslie okay guys has anyone got any more questions on any of the different sections that are in this terrific report and I have to say I'd just like to echo what other people have said Leslie um he's a lovely report thank you very much thank you um if it's entirely around work and blind up if it's not if you pass on our thanks to everybody else as well thank you jose entirely mine then then it's it's it's where it's beyond words thank you um has as anyone else got any any comments I mean Leslie's got a list to go away and do um how would we like to play this would we like um Leslie she's kind enough to email us out um at least I've come up on this drawing um email us out with the answers and what have you and then that generates some questions for the next meeting or would you like to have those answers in the report and that we bring to another meeting I'm in your hands as well as Leslie so personally I'd be quite comfortable for some of those things to come back as um just reported for the next meeting but so I think we're in such a fluid situation and at the moment but um we may like to have an ongoing email if there's anything that really needs us to think about quicker than waiting for the next meeting right guys Peter Bill or John yes I agree with what what Sue says it's so fluid that um trying to set out to I think we need to be responsive um some of these organizations will have more problems more quickly than others um and I think we just need to be um obviously keep the lines of communication through Leslie and the other officers open and then you know we may have to um have have a separate whether it's a formal or informal discussion with them depending on how they're getting on and the needs that they have may be slightly different over the next three to six months yeah I think some of the organizations are going to need close to their attention particularly like the conversation we were having about Citizens Advice Bureau etc um and the one we've just had about um the women's aid um yeah yeah they definitely need to close a close I kept I think yeah I agree with that I agree with everything that's been said John Bill yeah I well email would be best for me but I think it's clear that um I need to speak with Leslie and Gareth and um maybe review what what we are doing uh priorities and so on um I think that would be it's a good time to do that in the light of COVID should we should we I've been asked Leslie she's kind of have to do um the email process moment for you know blow by blow update if you like yeah and then perhaps when we get a month or two further on when we get really into the thick of it with regards to uh furlough finishing and etc etc perhaps a a one or two pager which can sum it up with one of the meetings towards that point there that's if that's okay with you Bill was lead yeah yeah absolutely Leslie yeah okay guys thanks right so we've got if there's no other questions on the other or comments and bits and pieces on the agenda itself I'm looking at looks like a no Leslie do you have anything to to sum up with um only in that um I think it with you know the the charities that we're working with they're all doing a fantastic job but they're going through a tremendous amount of turmoil and uncertainty at the moment and I think um our support wherever we can give it would be greatly appreciated because they do do a fantastic job in terms of kind of covering off everything that we kind of represent as a local authority in terms of health and well-being and those wider determinants of health um and just really supporting the residents you know in in a very in very exceptional circumstances everybody's under a great deal of pressure at the moment so if we can help in any way then I think that will be a great thing thank you very much Peter um it's not for today but um as part of the discretionary grant process we have made awards to 23 charities um so what I think we should do is um at the next meeting just say um you know do we know do we know where that was uh where and how that was spent and how does that support financial support which is substantial how does that uh integrate with what we're doing what we've done here because those are uh if you like one off grants on the basis of the discretionary rules and what we have here is ongoing uh funding for a number of organizations um and and hopefully all of that money the 23 that we've made awards to you know it's going to help them considerably I think it'd be nice just to see that alongside um what we're doing here thank you that sounds really really really helpful suggestion Peter okay guys page nine top of that options grants committee could number one note the delivery of all grant programs within the scope of this report and agree that all are on track as per officer opinion and or number two highlight any concerns of further investigation or actions given reasons and request that follow-up report be returned to get within appropriate time sales I think that we've managed to go to number two really give them take that so um Aaron are we are we um safe if you like just to say that we are essentially doing number two um with this option option two of the two options on page nine or would you like us to formally accept it number two uh I mean it doesn't need to be a roll call um you know certainly just sort of acclimatization of the committee would be uh wonderful guys if you could just put your hand up physically by that you're accepting that uh Bill I would whilst you're not a member of this committee as the lead are you are you accepting that we accept number two as well well I can accept number two but it looks to me as if actually we might be able to accept both I don't think they're binary it's not binary is it no so it says it says and or um we I think it's an excellent report I agree with you on that Joe and but there are concerns not not related directly to the report but you know the fact that we need to look at the various components and see if there's great we can we can offer great to help and support so I actually think both of them apply okay so we're looking at one and two with an update this okay sorry sorry no no please don't I mean this is what it's all about and I'm I'm I'm easy either way whatever you guys think is what we do so it's fantastic so um on that basis then uh Aaron it's a one and a two with an update please Leslie you've got the message anyway and you've got this as long as you're on um and uh so members of the public who are watching uh this is the end of this particular meeting our next meeting is on the 25th of September Friday 25th September I believe it to be 10 o'clock Aaron that's correct it is um I'd like to thank everybody for coming along this morning it's lovely it's a terrific meeting um and again thank you to officers thank you Leslie for the for the uh the report superb and thank you Aaron and Jonathan in the background there for keeping the meeting running smoothly and looking at all our smiley faces so on that note if there's nothing else I would like to say au revoir and uh see you at the next one if not before thank you thank you very much indeed thank you bye everybody bye bye thanks everyone are we now offline Aaron uh Jonathan could you confirm that and he'll be with us in a sec Jonathan it's uh my last thing that's slow uh do apologize that's okay darling no sweat


Last time I said in TBR Cludeau that I was manifesting an incredible reading month, it happened in March. I read the most amount of books I've ever read in a month, so we're doing it again this month and hopefully we'll have a great reading month. Hello my friends, welcome to TBR Cludeau! My TBR game, themed off of Super Cludeau, I'll link the whole playlist down below, we can find out the rules. April has been an okay reading month, it hasn't been an incredible reading month, and I'm just hoping for May, oh I'm hoping we're gonna get the energy going, sorry this jacket's a bit noisy, I'll try not to just stickulate too much. May, you know spring is here, fun weather, I'm much happier when it's fun weather, and I'm hoping for good vibes in May, so maybe like the best highest rated reading month ever, that would be fun. I was looking at the videos I've got coming, the vlogs I've got coming in May, and a lot of them are ones that I either don't have set books I have to read for them, it's more like a reading experiment, or they're ones that I can't pick when I'm reading it, I have no idea what I'm reading, it's gonna happen in the moment, in the video, I'm not gonna have any choice. That's what's coming right, and so I was like, I could kind of read anything. Usually I go into TBR Cludeau knowing, okay these are some books that I've got, if I can get into the rooms that fit those genres, maybe I'll get a prompt that I can fit to that, etc, right? This month I kind of just went in blind, and I've just let TBR Cludeau do its thing, so shall we just get into the first roll?  So roll one was a horror book, there was a new to me author, and this is the one that I gave to my patrons to vote, they vote on one round of TBR Cludeau every month, my Team Lux and Team Roroteers, and then that is our book club pick for the month, so that's how they decide what our book club pick is gonna be, and the options that I gave them were The Lakehouse by Sarah Beth Dest, White Horse by Erica T Worth, Pine by Francine Tune, and Rules for Vanishing by Kate Alice Marshall, and the winner by quite a way was Rules for Vanishing by Kate Alice Marshall. Now I actually don't own this book, I put it in here, I was like a last option because I needed, I didn't have actually that many books by authors that are horror that I've never read from before, and so I just put it in here as a fourth option, I have the audiobook but now I'm gonna have to get my hands on the physical book as well at some point. I haven't really much about it, I think it's a YA horror, I think about a wood where a lot of girls or a lot of people have been going vanishing, I do own What Lies in the Woods by Kate Alice Marshall which I think is an adult thriller more so than horror, but we haven't had horror in a long time, and so I thought this would be a fun, you know, be fun to give this to my patrons to vote on to the book club, we've been having a good year, I feel like in the book club, last year was a bit rocky, but this year we've had a good one and so I'm really excited to read this, I've heard really really good things and I'm excited to give my first Kate Alice Marshall a go. Row number two, person number two which is purple over in romance, let's see how many we roll, got a five and a one, I guess we just go one and get number 21 and that is a title with two words. Row number two was a romance with two words in the title and for this I have gone with spoiler alert by Olivia Dade because this is now one of the kind of older romances I have on my TBR that I haven't gotten around to yet and I just want to know what I think of it because I know this has kind of become a series, so the guy is a star on one of the biggest shows on TV but he's also a fan fiction writer which is fun and then the girl is a big fan of the show and she like cosplays and I think because she's plus size she posts like a cosplay online she gets made fun of and he like asks her out on a date essentially I think is the general the general synopsis of this and it's just time that I love more romance authors other than Ali Hazelwood and Talia Hibbert, a kind of my safety romance authors that I know I'm gonna enjoy. I recently read Abby Jimenez and I loved part of your world, it was so good so I'm excited to see what I think of this one. Role number three. Person number one which is Green over here in fantasy. We've rolled a five and a two. Let's go one two three four five six seven which is number 26 which is oh it's something I've been scared to read. Okay. Role number three was a fantasy that I've been scared to read. I don't feel like to look at it, we'll see more but they weren't really kind to me this month. I have chosen rule of wolves by Lee Bardugo. I'm petrified. I think I'm right in saying unless I'm having like a brain fart this is like the only Grisha verse book I haven't read yet right this is like the latest most up-to-date Grisha verse book and I'm just nervous because I didn't love the Shadow and Bone trilogy. I loved Six of Crows and Cree Kingdom. Didn't love King of Scars and I'm just nervous for this right because I feel like this has more character than it than from Shadow and Bone that it does Six of Crows and I just don't know if it's gonna be for me and I've just been putting it off. It was actually wrapped up as like one of the books I was least excited to read but I decided to read it for this because it means finishing off another series. I do love the cover. I know some people don't love it. This is like one of my favorite covers ever. I just love the colors like it. Something about Leigh Bardugo she always has good covers. I've been really nervous to read this. I've been putting it off and I feel like it's time we finish another geology but yeah I just don't know how I'm gonna react to this right so you're following Nikolai, Nina and Zoya and Nina's from Six of Crows but the other right Zoya I'm not going insane yeah but Nikolai and Zoya from Shadow and Bone and I just like don't connect to that world as much and I love Nina but I don't necessarily love Nina in this series so I'm nervous. I've been really scared to read it but I think it's time let's finish off another geology. I finished my first series of the year and it took me four months the other day and it's got me excited to finish more series so we're gonna get it read. Row number four we've got person number one okay we've got fantasy again we've got green let's see how many we roll we've got a six and a two can I get to the rows in that one two three four five oh I don't know if we can one two three four I don't think we can we have to go for something else uh one two three four five six which is number 14 oh my god no it's a buck with all the letters of my name in the title I hate this one then we had a fantasy with all the letters of my first name in the title and it was hard sometimes I get this I get this fairly often it's sometimes it seems to be a prompt that TBR Cluedo enjoys giving me it's not one that I enjoy getting easily I sorted my fantasy shelf because I organise on Goodreads like all my unread books into their genres for TBR Cluedo so it's easier to find them and I sorted my fantasy shelf into like date added so the newest ones for my TBR at the top and I scrolled through and I picked the first book that I found that had all the letters of my name and title and it's a book that I got over a year ago it took me a long time to find one and the book that I'm going to be reading this month one way or another is Daughter of the Moon Goddess by Sulin Tan it's we've been waiting we've been waiting to read it and it's happening here's the situation you might be been wondering Megan why are you not holding up your beautiful gorgeous copy of this and that is because it's wrapped up right it's wrapped up and I thought about unwrapping it to hold it up but I was like if I could get it for wrapped up this one that would be good so what we're gonna try and do is I'm gonna film my unwrapped for this month at some point my unwrapping of the books and I'm gonna try and get Daughter of the Moon Goddess usually I forgot on what half the books that are wrapped up are I just go in pick one blind okay but I'm gonna try and get Daughter of the Moon Goddess I know it's a hard back I know it's fairly thick we're gonna try and get it that might be wrapped up this month if not I'll put it into another video but all right I mean I forgot on half what this book's about because it's been so long like literally shame on me but I think it's about the girls Daughter of the Moon Goddess who's been exiled and she's trying to like get back to her mother or save her mother or what have you and I've just had a lot of good things about this it was a lot of people's like favorites of the year list and I mind my copy is the most gorgeous book I own it's I'm not kidding it's like one of the most gorgeous books I own so I have to love it I've already bought the sequel the special fairy lute edition because I love the first one so much I wanted them to match I'm not that kind of girl if you know me I'm usually not super bothered about special editions I don't usually get them but I was like the first book is so beautiful I have to get the magic second one it's a problem so I have to love it because I've made a significant financial investment and there's no choice in the matter so yeah it will either be in wrapped up or another video okay row number five I'd like to get one of the weapons person number eight which is blue over in contemporary let's see how many we roll whoa okay we've got a two and a two oh okay let's just go one two and get ah I just dropped it get the candlestick which one's that again oh a candlestick is phone a friend okay so then I got the candlestick super weapon so this one's phone a friend usually this would be a booktuber but I forgot that I got this I filmed these a couple days before in order to give my patrons time to vote and stuff so I forgot and I haven't organised and I have to film this now so Tom's gonna help me pick a book Tom's gonna pick a book for me he's my friend shall I phone him hello could you come pick a book for me please okay bye he often picks based off cover or the look of a book because he like doesn't know anything else so we'll see what I don't have any predictions what he's gonna pick we'll see what he picks hello hi okay you gotta pick a book for me you gotta pick a book here on the cart or this shelf or this shelf or you can pick any of them actually you like here sounds kind of shit you know it's out of this you're rather not I don't really know much what's wrong I got something on my teeth oh shit sorry guys I don't really know much about that one you don't be honest you can pick it if you want damn picking this one okay take my hand by Deline Perkins Valdez I actually don't know what it's about it's got a very nice cover yep seems like a very sweet story okay it's by the doctor a young black nurses shocking discovery and burning quest for justice and post-segregation alabama bamma from the best seller author of wench alabama 1973 okay thank you I wouldn't have read that for like years if it wasn't for you picking it well it could be a new favorite okay okay thank you thank you for your contribution you can go now you're free to go okay so he's picked take my hand okay I don't know anything about this so we told you about a young black nurse a shocking discovery what else does it say sisters we've got sisters I remember seeing this in the Goodreads awards for like historical fiction last year but yeah I know nothing about this and like I told Tom it probably would have taken me like 10 years to get around to this one if he hadn't picked it so there we go guys please let me know what you thought of this if you read this but it's a nice cover he's right okay I was hoping he'd pick like one of my new releases from here but he's picked this okay okay final roll person number three which is red over here in historical let's see how many roll a three and a five let me just put that book back let's go one two three four five and that is number 22 which is a title with three words and then my final roll was a historical with three words in the title and I originally was going to pick a different book for this but I was chatting to my patrons yesterday about a vlog that I've got coming this month that I didn't know what to pick for it and they mentioned this book and it fits the prompt so we're going with it I'm going to be reading wait no I'm not oh shit it would clap if you've ever wanted to kill somebody it was just song of Achilles it's this song of Achilles well I still am gonna be reading this but now I need to find something else to read can we double up because take my hand is a historical with three words I was so proud of myself for getting this into the tbl I was like oh my god that works and it's the song of Achilles let's have a look on my historical oh my god what am I gonna read what are these do I want to read I don't want to read any of these ones that three words yet oh my god oh no we're almost out of historical books I don't have one that I want to read do we just go with the other book that I was gonna read but then I've swapped okay here's the thing I even know where this book is because I wasn't going to read it anymore originally I was going to pick escaping from Houdini by Kara Mina Skullcoat but then I swapped out the video this was in because I could fit so I could get into the tbr so I didn't have to read this this month so I wasn't planning on doing that video anymore and I swapped in other books for a different video this is this is chaotic oh no this is the worst this is the worst this is the worst yeah okay let's just put escaping from Houdini on the tbr this is the third in the Talking Jack the Ripper series we've got I never remember these characters Audrey Rose Wadsworth and Thomas Cresswell and on this one I think is it the Titanic not the Titanic but they're on a boat to America and maybe Houdini's there I don't really know much about it but I want to finish this series by the end of the year it is the oldest series still on my tbr that I'm still currently reading and I would like to get around to finishing it soon this is the third one fourth one is capturing the devil I always feel like I should love these more than I do I think of them as like a three to four you know like a three point five the first two but it's got like mixed media which I love like it really puts you in the historical setting like look there's like pictures and I really feel like I should love it more than I do but it's we'll finish the series off okay oh no I've just made a whole mess of things oh well love you guys that's the end of tbr clear over this month I'm not feeling positive anymore but we live and we learn anyways let me know if you enjoyed this video let me know if you've read any of the books that are on my tbr this month of what you thought of them I'd love to know your feedback if you've gotten to the end of the video comment a crying face emoji because I'm now I'm really sad I don't know what I'm gonna do anyways I love you guys thank you so much for watching I'll see you very soon in another video bye


I made a mistake. I made a huge mistake that lasted probably five years longer than it should have. The reason why I'm sharing the mistake with you is there's a wonderful book by Charles Duhigg and it's like Smarter Better Faster or something like that. And in the book you said, you know, not only should you go out and talk to people about what worked in their business, you really need to talk to people about the mistakes that they made because there's a goldmine of information right there. So here's the mistake I made. I was teaching classes and doing client sessions and I had no understanding about how to handle the situations where people were asking to do trades with me or highly reduced session fees. And I would just roll over and say yes to what they were asking for. I mean, it was almost as though I was paying them so that I could work with them. It was not a good situation and really challenging. And so what I finally had to do was get clear with myself what were my boundaries, how many reduced fee clients could I have at a particular time, and how was I going to determine who could get a reduced fee or who couldn't. And once I put those in place for myself, I had a much easier time because I had a very clean answer. I could tell someone I'm full on reduced payment clients right now.  So it wasn't a hard no. I didn't have to feel like I was being being to them. I could just tell them my policy and let them know what the availability was. So this is your video prompt. What mistakes have you made in your business that you want to share with us? And I will watch your video.


Welcome back to Living Out Loud. I'm Susan Karp, the Executive Director of the Arlington Council on Aging. Well, I've got a couple of guests today, so stay tuned. Welcome back. I've got Steve Cohn and Dylan Cohn here from Steady Watch. Steady Watch is an interesting idea that I'd like to share with you today. And my question before we start, have you ever wondered if there's somebody that would notice that you didn't get up out of bed on any given day? Steve, Dylan, welcome. Thank you for joining our show. It's great for having us. Thank you. I'd like to know a little bit more about Steady Watch, and so let's talk about what your company's all about. Well, thank you very much. It's a pleasure being here. Steady Watch is, in simple terms, just a remote check-in service. It enables somebody who's living alone to check in on a daily basis, and if not, then they get reminded to do so. And if they don't, we notify their circle, their family members, their friends, whoever they have identified that they didn't check in so that those people can follow up. So that's what Steady Watch does, and it's aimed to serve elderly people aging in place. We have some users who are disabled and it's their parents who are concerned about them, and so it's a way for the parents to know that they have gotten up each day and seem to be okay. Many of those people don't really like the intrusion of their parents into their lives, and so this is a way for them to sort of keep their parents a little bit at bay and still assure their parents that they're living their lives independently as both they and their parents would prefer. And if you look demographically across the country, there are about 50 million elderly people, 65 and older, and about a quarter of them live in single person households. That means they're living alone, and somebody living alone doesn't have a partner to respond if they're ill or have an accident or something like that. So there's a large body of people out there who can be served, and what we're offering is peace of mind. Peace of mind to them that if something happened, their family members would know, and peace of mind to their family members who maybe can't for one reason or another be in touch every day, that mom or dad or a friend of theirs is okay day to day. So let me just recap. So it is a seven day a week, 24 hour, I guess it's not really monitoring, it's a check-in. It's not a monitor. So it seems like it stresses more independence than dependence. Right. What we're trying to do is to help enable people to live independently, which is especially in the older community, that's what people want. They want to age in place in their own homes, or they can as long as their medical condition allows that. So how does this work? So it's a daily phone call that you're making or that they're making? So it's sort of one and then the other, right? So it's whatever people want, which is a phone call or a text message or an email if they like, and they can either make that to us every day without being prompted, and that works just fine. And then on days when someone forgets or we have some people who just like to get the reminder, and then they call us or email us or text us, and as long as they've done that by a certain time of the day, which different users can set to different times. Okay, so it's individualized. So if I'm not getting up at a bed until 11 o'clock in the morning, you're not wondering why I haven't called in by eight in the morning. Absolutely. All right. So it's tailored to the individual. Yes, yes, exactly. You know, it's a thing that's tailored and, you know, most people just kind of work it right into their morning routine.  Okay, so SteadyWatch, it can be a phone call. It can be an email. It could be a text message. So for those of you that don't have maybe cell phones at your text messaging, it's just sending a message right on your, I'm using my thumbs right on the phone. But a landline, somebody that still has their landline can just give you a call in the morning. Absolutely. So they're calling you. You're not calling them. It's seven days a week. They can choose their time. And you're right. I mean, when I asked the question in the beginning, who would know if you didn't get up out of bed? Well, for me, I still work. My office would probably say she's either hit traffic or she's done stuff. No, but it's interesting because you don't really think about it. I mean, on this particular program, we've even had conversations about if you're not feeling well, does somebody else know? Because you can spiral very quickly when you're not feeling well. But let's take this back. So Arlington actually had a program a number of years ago called Arlington Cares Daily. And we still care daily, but the particular program that we were involved with was an automated phone call to the person's house. But we only had 24 available slots. So it was fairly limiting. And we couldn't, for the money, we couldn't reach more than 24 people. So that's not a program that we were able to continue. And certainly our office as the Council on Aging oftentimes gets inquiries about things like lifeline or some product as such, where you wear a necklace or a wristband or something. So for your company, you don't wear anything. So one of the key strategies that Dylan and I pursued when we were developing the underlying technology was to not, to avoid having to force anybody to use or learn anything new. So the underlying assumption is that they probably have a telephone of some sort. Correct. Either it's a landline which won't do text or it's a cell phone that does do text, although there are plenty of people with cell phones who aren't that comfortable doing text. Right. It seems a little foreign to some. But in any case, I wanted to add to what Dylan said. It's a mix and match. So in fact, you could, if you're the person living alone, you could check in one day using a phone call and the next day telephone from a different phone as long as you've registered those phones with us. So if you sometimes visit somebody else and you're using their phone, some days you could use email, some days you could use text. So it's a mix and match and people, we have customers who can still check in when they go on the road. When they go traveling, they can check in from their new locations. Okay. So that actually, that made me think through a little bit more. So does this program or product that you have, can you stop and start? So for example, if you are away, either visiting family or you're on an African safari and or you're, you know, in Nashville doing something fun, you can stop it for that time period and then start it up. Yep. Absolutely. Okay. So they don't, so in essence, when you're on vacation or with your family, you don't have to have this check in. Right. Or, okay. So that is a really nice feature. Sometimes we found that with the other program that we had that when people were away that they might forget to let us know.  Well, and you don't even, so if you think of the group where you have the person living alone and then their circle of supporters, yeah. When you suspend the service, the system notifies all the supporters that it got suspended.  And then we can put it in a state so that it stays quiet. No reminders, no alerts until the person then checks in. So they have complete control over when it starts up again. Okay. As soon as they check in, then it reaches out to all the circle of supporters and says, Ah, we just received a check and we're back on.  We tried to make it as simple to use as possible. Right. Now with SteadyWatch, if there's a trigger that someone doesn't call in. So you're then reaching out to the individuals that the, let's say client, all right, we can call them senior, but they're your client. You would be reaching out to their, what I'm going to say is emergency contact. You can say circle of friends, circle of family, but it's really their emergency contact. So then that's their step then to contact the local police for a well-being check. That's exactly right. Okay. All right. I've got that. Well, and also in the middle there, you know, you described the Arlington Cares daily thing and it making automated calls out. We, you know, we do that in the middle between those two things, right? So someone can check in with us and that would be it for the day. But then before we get in touch with their emergency contacts, as you call them, we call them supporters, but, you know, all means the same thing. We'll call them and make sure, hey, you know, did you just forget today? Which everyone, you know, everyone who's using it forgets every once in a while. So it is the same process of we still sort of reach out to you first before we get in touch with your loved ones or your emergency contacts. Right.  Number one, my neighbors will see the police car. You also get into, you know, what if I forgot to tell you and I'm just at the doctors and they break down my door because the police aren't going to be paying for your door. They're doing their job for a well-being check. So, you know, we've had a lot of conversations about this over the years, but now let me ask you, your company is how old? A couple of years. A couple of years. So how did you get involved with this? Well, this goes back to 2006, 2007. It was a few years after my father had died, and my mother, who had two beloved dogs, had moved into a new neighborhood. So she wasn't well connected yet in her neighborhood. And her concern was that something could happen to her and that her dogs would suffer. And so I was, you know, my background is high tech. I was busy working on a different startup at that time. And we agreed. She'd been a teacher. She knew how to use email that she would just send me an email every day. And that email said, I'm okay. That's all it said. Got spelled differently every day. But anyway. Yeah. You know what? Doesn't matter. It's a point of contact. And that worked very well. In fact, we ran it until about 2016. And the reason we stopped was that she moved into a continuous care retirement facility.  And their rule is that she has to get up and push that button by 10 a.m. every morning. And if they don't, they're going to track her. If she doesn't, then they will track her down and find out why not. So they're doing the same thing. Right. And so she doesn't need that piece. Well, and also you forgot the one bit of the story, which is that it worked well until it sort of wasn't working well, which is that it was a daily email and it became such a routine of receiving that email and just filing it away that it was no longer registering as a thing that he was doing every day. Right. So it was this thing where it's such a it's such a routine that you don't even know whether it's happened anymore. Right. It's one of those things that that, you know, that you just it becomes sort of a background thing that you do. And so it became the thing where he could go days or even a week and sort of not really know whether you know, my grandmother had checked had checked in with him. And that was the realization that wow, you know, this is something that Internet technologies that the kind of thing that he spent his career doing are really good at. Right. They don't they don't slip up. And so humans, you know, we're much better at something has happened. I have to do something now because this is a pretty rare thing that happens versus this thing happens all the time and I have to know when it doesn't. And so that's that's sort of the founding, you know, the flipping of the script that was the the creation of StudyWatch. So I have to ask, where are the dogs? Well, the dogs have now, I mean, this was a long time ago. Okay, so the dogs have now both passed on one of them survived the transition to the continuous care facility, but they won't let you get a new dog. So yeah, I know. I mean, since the dogs started the story, we had to figure out where where they both had long and wonderful lives. They were great dogs. So was your so you're based in Massachusetts? Does that mean that your client base is only in Massachusetts or do you go nationwide? So this is a nationwide service. It is after all just telecommunications and computer services. And we have customers in as far as Wisconsin and Florida so in Canada. So it's it's pretty far and wide. Well, because when you take a look at it, even those that so you're, you know, we started the program by talking about people that are living by themselves. But we also have a lot of situations where people because I kind of wanted to get back to, you know, who could benefit from this? Oftentimes, if a senior might be living with their family members, and that family member goes to work, let's say they they leave at six in the morning, mom or dad, or aunt or uncle, you know, typically isn't awake when they leave, they would still benefit from something like this because, you know, it could be a long time between when somebody leaves for work in the morning and returns for something to go on. That's an that's an excellent point. And because you can choose the sort of the time window in which you're expected to check in, right, you can adjust that for that kind of situation. Right. And we also have adult children that don't live in the same community. So for example, my father, and I use his as an example, and he always wants to know if he gets any revenue out of this discussion. And I remind him, no, he doesn't. But my father, until recently lived in California, and now has made a decision to move to Tucson, which is closer to my sister, but he's still in an independent, he's in a continuing care property, although he has the independent cottage. So I used to have a deal, because I didn't know something like this. And my father at 90, I am not going to wear a necklace, Suze. I'm not going to, you know, I don't need that. So there was every objection in the world to using anything else. My mother died six years ago. So we had this, there was an app friends finding friends. So I did that for a while. So I could, you know, I would call him every day when I left because of the time difference. You know, so there's a lot of variables that come into play with how we reach out to our loved ones. It's not that we don't want to. I had a three hour time difference. If I didn't really catch him on my way home from my hour commute, there was a pretty good chance I between, you know, going for a walk or going to the gym or just getting home and doing that I may have missed like a daily phone call. So that app worked for a while until he figured out how to dismantle it. I don't know how that happened because we teach him how to do these things. And so now I do that. If I'm calling and I don't get him, now we've taught him how to text. So, you know, I text him and if he doesn't, he has to respond because there was a time that he in his period of being by himself and learning how to be by himself, he became active. And there was a three day period. I mean, I'm calling my sister, I'm calling my brother. Now, you might have said, well, why did you call the police? And I'm like, I don't know why it was just something like I didn't think. So I went through my old emails because he's he's notorious for sending these awful repetitive four words that he gets from his group of friends. And I tracked someone down and I had them. I'm like, have you seen my dad? And he's like, well, you know, I played golf with him the other day, right? So long story short, even Council on Aging Directors have their own dilemmas within the family and how to reach. I mean, my father has grown accustomed to me calling every day. So if I don't call, now the tables have turned, he thinks something has happened to me. And then he starts calling my adult children who all live in different states. So, you know, I could do study watching. And I see a cascader for him. No, it's just interesting how, you know, we as individuals, adult children and certainly coming up on the holidays, there's always family discussions about how you shouldn't do this and how you shouldn't do that. And I always say, well, if you've made it to like 80 or like my dad 90, you kind of have some coping strategies to get through. And it's not that I would feel guilty if I didn't, it's my own decision to make a phone call to my father every day. And I probably did that once my mother died because when you have a long term spouse or long term relationship that ends divorce or death, you're at greatest risk for death yourself the first 12 months. So I've known that for years. And so when I have an elderly family member that has been in a long term relationship, that's just something I automatically kick in and do. But this kind of thing I can see where, you know, it helps with the independence. It's a safety net. And it's not for everyone because there are people, like if my father had remained in his home on the golf course, it would have been necessary for him to really think about like a lifeline, one of those products. Because he lived by himself, he, even though he was socially engaged, he wasn't necessarily socially engaged every day. My father does not have any chronic illness. So at 90, he is, he's in a really good category, but he is one of the rare birds.  But yet on the other hand, something like this, it's, as you said, you wake up in the morning, you make your phone call, your email, your text message, if you're doing it. And that, and then from that, you send out, what is the notification of the family like when you check in? So go ahead. Sure. So when you do check in, we don't send anything to everyone else, right? It's only when you don't check in that your family gets notified, right? So it lets them know that no news really is good news. And so you actually, you bring it, you brought up a couple of really good points with the story of your father on the golf course. And there are a couple of things there with, you know, products like lifelines, which is that, you know, those are, those are really important for folks who are, you know, independent and at a point where there are, you know, there is a very high risk. But actually, there are a couple of ways that we are also valuable in that situation, which is there are some folks who, for whom the costs of those products are going to be somewhat prohibitive. And we have from the get go tried to build this thing to be at the far other end of the spectrum as far as cost goes. And the other thing is that even actually if you have something like a lifeline, StudyWatch could actually still provide a useful layer of sort of added safety, which is that, you know, the pendants are great and they are a really important resource, you know, resource for a lot of people. But if you end up in a situation where the pendants hanging on the back of the door, or you otherwise, or the battery has died, then if you also had StudyWatch, someone would still know about it. So there's actually, there's a way in which we still provide some actual help in that kind of situation, too. And that still doesn't mean we're for everyone, because we can't be. But that's, you know, that's a couple of things that, you know, we could actually still have given you and your father a little more peace of mind in that situation. Oh, my father had plenty of peace of mind. I am beyond that. No, he's like perfectly happy, which is good. I mean, honest to goodness, I'm very happy that he has made it, that we still have them at 90. But yet it does get complicated, particularly when family members live at a distance. And that is probably more common in communities than having your families right there. And increasingly so, right. I mean, if you go back a generation, you tended to have more multi-generational families living together. And that's, and that's disappearing. Right. But there are also what, you know, we say disappearing, and I feel a sense of sadness. There's also ways to maintain connection besides just this phone call. But no, this is really interesting. And I like that where the pendant is on the doorknob, because I think that's where it ends up being a lot of the time. Even though, I mean, and now, but anyway, so that's, that's good to know. So let's see. So anything else that we would want the community to know about SteadyWatch, about your, your hopes.  We, we enjoy having our guests on, on set. We cannot endorse any particular product. So we want to know, you know, we want our, our audience to know that we've invited Steve and Dylan here today to give you some information about something that might be helpful in your life. It's not like your family can go sneaking around and sign you up without you knowing because it requires you as an independent individual to be able to make that phone call, that text message or that email to SteadyWatch. So you still have your independence. You have the safety and security of knowing that somebody will know if you're not up and about in the morning. So just a couple more minutes here. Well, it's up and running and available.  You have to sign up and that's done on the web. So your business model is a standard. So it's not like you have to call today to get it. No, there's no, it's always, it's always free to try and always try to try. And the sign up is on the web. If you have trouble with that, you can telephone us and we'll see if we can help you with that. All right. So if they were to try to reach you, even though we're having it up on the screen, can you just give me the number? It's 7-8-1-5-8-3-1-5-8-3. And just one more time. It's 7-8-1-5-8-3-1-5-8-3. So it's 7-8 and the four digits repeated. All right. Well, I'm not certain that either Steve or Dylan will be on the other line, but certainly their company and all that they stand for will be. So I want to thank you again for joining us today on Living Out Loud. I will be curious, and because of confidentiality reasons, I will never know, but I would like my father to consider all of the products out there. And whether it's your company or whether it's Lifeline, so that he can make sure that his adult children are comfortable, because my father's in a different social environment now. So I wouldn't be surprised if there's some mechanism where he lives that he's got to press that doorbell from the interior. But I really have enjoyed getting to know SteadyWatch. I really appreciate you coming on set to share the information with us. And I wish you all the best. Thank you so much for having us. Steve, thank you so much. Really appreciate it. All right. Thank you. There's just one more thing I'd like to talk to you about today. And this is also for your independence. So Fuel Assistance began November 1st, and it runs through April 30th. So certainly with snowflakes in the forecast, I want to remind you that even though your heating bills aren't high right now, they potentially will grow as the season goes on. So give our office a call at<PHONE_NUMBER>. I'd like you to ask for a fuel assistant appointment. And the deliverable fuels like oil and propane are priority first for fuel assistance. And then we roll into other means for heating assistance. I've got someone that never thought that he would qualify for fuel assistance because he got by, had his own home, did a lot of different things. His award last year was 1100. So I'm talking to you and not anyone else. So give us a call. Maybe we can help.


Could you describe the jam in one sentence and I'll start with you Ruth So you get all you get the chance to all describe the jam in one sentence and root. What's what's the jam for you? It's rapid high energy Collaborative fun for purpose All right, this one Paula, what's the jam for you? Are we still live in Bogota? Yeah a way to connect with different people from Different backgrounds and I think the most important is to really have fun Hmm connecting having fun sounds good. I like that as well. Yeah, you had the time to think. Oh Well, I would say it's a sprint of discovery Fun and connection for for everyone And less but not least Adam great answers already. So let me add another version it's a learning space in which you can try new ways of working new ways of Moving an idea or a question forward Through the motto of doing and not talking there might be people watching This this show and thinking all this is awesome. I want to participate. How can we join in on this? Community The best way is to go along to a jam if there's one near you and just try it out and if there's not Start one, you know, you really can anyone can run a jam. You need no qualifications professional experience The first jam we ran there were 60 sites and everyone was doing it for the first time And it was terrifying, but it worked great community of people to support you So there are lots of resources online and so on you about how to do this stuff or you can make something up You can you can literally just get people together and say, how should we do this guys? You know anything one of my favorite Jams that I sort of saw second hand was a bunch of guys on the Gold Coast in Australia And they seem to be in a in a beach hut somewhere with some beer, you know Kind of pinged me on the Friday evening and said, you know, so what service design and I said Google it They said, okay, you know, and they went away. We had a great jam I mean today we've asked about support systems or a word back then But you if you check out the website, this is how we jam.com. This is sorry. Org This is your dog. Org or just the hashtag GS Jam GS and global service jam you'll find You can get lots of people who help you out they'll explain what's going on to you. They'll set you off there's always someone who can provide you with with You know templates or graphics or stuff like that if you just ask, you know People are super generous about this and that's what I love about it the most the enormous generosity of people like you know These three here in the middle of their working day or in the middle of the night in one case So and but do we have to officially sign up for something? Yeah So what you get it when you sign up is you get access to that community cost nothing by the way It's free. Nobody makes any money on a pajama. It's really important but you get access to this community of Support and ideas and resources You get sort of a handbook that tells you can help you lots of other sort of things you can use graphics and so on And most importantly you get the secret theme because every jam kicks off with a secret theme which is supposed to be a surprise You know so people come to the jam not knowing what it's going to be about It's going to be about services or gavels play ability, whatever it is particular jam But they don't know what the secret theme is going to be That's usually in the form of a video which we produced and subtitled and sent out around the world when I say we I mean the community does this and If you're signed up you'll get that so you'll you'll have the same starting point every time around the world


How do you do short layers on fine hair, fine thin hair that looks fuller? So I'll actually explain it to you because I can explain it without really even showing the video and we'll use Baldy here. So what I do when my clients have fine hair and I want it to feel full and look full, one of the biggest things that I'll do is I don't cut the hair below, just below Pridal Ridge, this area. I section off the entire bottom of the haircut and then any layering I'm gonna do, I do on this top part because I keep all the density from this point down. I keep it all, I cut it, I may lightly slide cut into that base if I wanna add a little bit of movement, it looks too thick or something like that and then I'll build all my layers from Pridal Ridge up. So I really try hard not to cut into that baseline because that's the structure, that's what kind of keeps it feeling full on fine hair.