Well, welcome back to the show, Jonah. So glad to have you back to talk about your latest book, Magic Words. Johnny and I are huge fans of all of your work. This one in particular really struck us because we love words and the impact they have in our communication and building relationships. And it's something that Johnny and I continue to study. We're fascinated by, but often when we share that people view us as manipulative or have a negative connotation, right? Comment, confidence, all of that comes up when we think about the language we use.  Language is a part of almost everything that we do. Language is how we put together emails. It's how we build presentations. Language is how we make phone calls or talk face to face. Language is how we talk to bosses and colleagues and partners and children. Even our private thoughts rely on language. But while we spend a lot of time thinking about the ideas we want to communicate, if I'm making a presentation, for example, what are the main concepts I want to get across? Or if I'm talking to a spouse, what are the main ideas I want to suggest? We think a lot less about the individual words we use when communicating those ideas. And unfortunately, though, that's a mistake because subtle shifts in the language we use can have a big effect on our impact. Adding an extra word to request, for example, can lead to about a 50 percent increase in people's likelihood of saying, yes, rather than saying, I like a certain product or experience saying I recommend it, makes people about a third more likely to take your recommendation. And in everything from the language, we use an email at the office to the language we might use in a loan application provides insight into who we are and how we're likely to behave in the future. And so the interesting question for me is what are these magic words and how by understanding them and how to use them, can we increase our impact both at home and at work? I absolutely love that because so much of what we think about consciously is how do we have more impact, but not so much of how we're communicating that impact, right? We get so focused on the outcome and this is looking at the process and the words that we choose to move things forward. One of the first pieces of information you share in the book in science is the idea of because adding that to a request. And Johnny and I actually sandwiched that in with another piece from the book questions with our clients. So a lot of our clients come to us feeling socially anxious and frozen when meeting someone new and trying to figure out how to break through and have a great conversation. And we teach a conversation formula, which relies on questions at the start to inquire about the other person to showcase interest. And we could talk about all the science behind questions. And then we add a because statement after we ask this question where we actually share some vulnerability and share a little bit more about us. And that is a very powerful combination for our clients who feel a little flat footed in these social situations. So I'd love to just discuss why questions are so powerful and how we can use questions to our advantage as we get rolling here. There are so many things that questions do. And as I studied them more and more, I become really fascinated in the work that they do and how they help us. You know, I think many of us think about questions as a way to collect information. If I want to know something, a question is a good way to collect that information. And and questions certainly do collect information. They do a good job of collecting information, but they they also do a lot of other things. They they shape how we're perceived as individuals, whether people like us, whether they think we're smart or not. They shape how conversations evolve. Questions do a great job of directing attention towards certain things rather than than other things. And they shape interactions and how close we get to other people. And as you guys nicely said, sort of how we reveal things about ourselves and show our vulnerability. So I'll start with just one example. There's a whole whole chapter about questions. I like frameworks. So this book has a framework. There are six key types of language or magic words that I talk about. I put them in a framework called the speak framework. The S is the language of similarity and difference. The P is the language of posing questions. The E is the language of emotion. The A is the language of agency and identity. One of the C's is the language of confidence. And the other C is the language of concreteness. And if you're following along going, the word speak doesn't end with a C. And it definitely doesn't end with two C's. You are right. It should end with a K. I couldn't come up with a framework that ended with a K. I will say, though, in my defense that in Scrabble, K is the most difficult letter to use. That's why it's worth so many points. But so let's talk about questions. So let's take asking for advice. So we often think, hey, I could use some advice. I want someone's opinion. I want their perspective. I want their knowledge. I want their information. But, man, I don't know if I should ask, right? We're worried that one, ask them will bother someone or they won't know what we're interested in. Or even worse, somehow they'll think less of us, right? They'll think we're not knowledgeable or incompetent. And so we don't ask for advice. Turns out that's a big mistake. Some researchers from both Harvard and Wharton did some really nice experiments where they had people have interactions. In some cases, people asked for advice. In other cases, they didn't. They found that asking for advice doesn't lead us to be perceived as incompetent. It doesn't make us seem worse. In fact, it doesn't have no effect. It actually makes us seem better. People that asked for advice were seen as more competent and more knowledgeable. And you might say, well, why, right? Doesn't asking for advice show we don't know what we're interested in. But what's interesting about asking for advice is it's less about us and more about the people whose advice we're asking. Because everyone loves to feel like they have great advice. All of us are egocentric. We think our advice is fantastic. And so when someone comes along and they ask us for advice, we go, wow, that person's really smart. Out of all the people they could ask, they asked me for advice. And so they must be pretty sharp. And so asking for advice not only allows us to collect information, but it actually makes us be perceived better by the people we ask as well. And asking that question, you're showing somebody that you understand that they have a unique view, a unique perspective to them and their experiences and that you want to know what that is. For a lot of people, they're gonna feel like, well, I'm just asking this question that it's pretty general, but really it isn't. And that's why people who are gonna be in our conversation with you are gonna feel their ego being stroked because they get to share that unique experience. Yeah, and building on what you just said, there's another type of question people call follow-up questions. And what does that mean? When someone says, hey, I really enjoyed that meeting, not just saying, oh, I did as well, but what'd you like about it? Or yeah, I thought that movie was really, really interesting. Oh, what did you like? Why did you find it interesting? Research finds whether looking at dating situations, getting to know you conversations of a variety of different situations, questions lead people to like us more. But follow-up questions in particular are impactful because what questions and follow-up questions do in particular when we ask them, as you nicely said, the right way is they show we care, right? When someone cares enough about what we're saying, not just to sort of take the conversation in a completely different direction, but pick up on what we said, show they heard it, show they want to build on it and learn by asking more, well, it suggests they care about us. They're responsive and they're interested in learning more about us and as a result, we like them more. And that likability piece, I love the visual of a spotlight or a flashlight with our questions because your questions are framing what you're looking to explore. In that example, you're looking to explore more of their thoughts, more of their advice, more of what they enjoyed, but sometimes we're in situations where we don't want to come across in a negative way. We still want to be likable and we can use questions to deflect when asked a question that we don't want to answer. And I thought that was a very powerful tool because we've all been in that situation where, well, if I reveal this, they might think negatively of me and might hurt my job chances and might hurt in the negotiation and actually asking a question, shining that flashlight in a direction that's related, can deflect from that negative response and have a greater impact. So could you share the science behind that because that was so fascinating. Asking questions is a way to make people feel like they have more of a choice, right? So, let's say you're a boss, you're trying to get people to stay late after work. If you tell them to stay late, they'll be upset. But if you say instead, hey, how can we become a more successful company and you have a conversation about it and somebody's gonna bring up, maybe we need to put more hours in and now it was their opinion, not yours. And so they're much more bought into the solution. Now, if you ask a wrong question, if you say, hey, do you like staying after work? People would say no, right? And so what questions are doing there is, if you ask people, do you like staying after work? They shine the light on that part, that thing to think about. If on the other hand, you shine the light on how do we become a good company, now everyone's brainstorming ideas to achieve that solution. And so that idea of a question as a flashlight, I think is a really powerful one. In particular, as you were suggesting it, in terms of using questions to deflect, and it's almost like a shield. Someone asks us, hey, would you get paid at your last job in a job interview? It's a little bit unfair, right? Because if we tell them what we got paid in our last job, then they'll say, great, I can pay you a little bit more in this job. I don't have to pay you a lot more. So we've given away some revealing information. If on the other hand, we say, hey, I don't really feel comfortable talking about that, then they'll say, oh, and it makes us seem like a not very nice person, right? We sort of, that nicely sort of conversation, it's chugging forward and it's come to a screeching halt when we say something like that. And so often we kind of don't know what to do, but questions can be a great way to kind of take that, and almost in an improv way, right? Take that incoming input and sort of pass it along in a nice way, right?  That shows you're interested. You don't dislike them. You're not trying to be difficult, but you're sort of moving the focus of the conversation onto this particular role that you're interested in. Now they can still come back and say, well, you didn't answer my question, but then they're the one being rude. And if they want to move with that ball of conversation, they'll be more likely to take it in the direction that you sort of pushed it. And so questions can be a great way to kind of take the spotlight off something you don't want to focus on and sort of push that energy or interest in a different direction. And we're often compelled to answer questions. There's this innate human desire in all of us to be helpful, to be supportive. And even in that job interview situation, by you deflecting, you get some valuable information out of the interviewer who wasn't even planning on sharing those numbers or those details. And you talk about, a lot of times, there might be someone who's reticent to give you the answer, like the iPad for sale example. And if we ask the wrong question, they'll focus, again, that spotlight on positives that aren't helpful for us making a buying decision. But if we ask the right question, we can actually get them to give us some information that'd be helpful for us and might be harmful for them. So unpack that because this question thing, we talk so much about questions, we love questions, obviously, interviewing, but there's the nuance here that's just so helpful for our audience. Yeah, so one thing you're highlighting is kind of what questions assume that may seem a little bit weird to think about. But there are some types of questions that assume the answer is one way or another. So there was a really nice study some researchers conducted, for example, where they asked people to imagine selling an iPad to somebody else. And when they did so, the people were asking different questions. And when people ask questions like, there are any problems with it, are there? That's a situation where it's really easy to say, nope, there are no problems, even if there's a little bit of problem, or maybe it's not clear that it's a problem. Maybe once in a while there's a small issue, but it's not a big problem. And if someone said there aren't any problems, are there? It's really easy to go along and say, no. Just like if you're a doctor, a nurse, or a medical professional, sometimes you're seeing patient after patient. When you check somebody in, you say, you don't smoke. Do you don't abuse drugs? You exercise once in a while, don't you?  It's really easy to go, yeah, I eat my vegetables. Yeah, I don't abuse drugs, all those things. Because it's hard to oppose what they're saying. But their goal actually isn't just to get you to say yes or no, their goal is to get you to reveal that information, to be honest. And so we need to be careful of the types of questions when we ask in those situations. Instead, saying something like, to go back to the sales example, what kind of problems are there? It shows that, hey, I'm actually zeroed in on the problems. I wanna learn more. And it makes it hard for someone unless they're gonna drastically lie to our face to ignore what we're saying. I think about this a lot in the classroom. I used to say something like, are there any questions after a lecture or something along those lines? And that doesn't have an assumption baked in necessarily, but it's so common that people ask a question phrased that way, that it's really easy to think I'm just being polite and if you're a student and you have a question, but you don't wanna be rude, you don't wanna sort of break up the conversation, maybe you'll just not say anything. But a colleague of mine, she does a really interesting switch there. She says, what questions do you have? And notice, that's a really subtle change, right? Do you have any questions? Are there any questions? What questions do you have? But what questions do you have says, I'm sure you have a question. What is it, right? I'm really interested in knowing what your questions are. I'm not just trying to move past this, but I wanna know what your questions are. Tell me so I can answer them. So it's a great way to get people to chime in whereas otherwise they might have kept to themselves and not given us the benefit of their question. We've definitely felt that in our X Factor Accelerator Virtual Coaching Group, we used to ask to start the program, are there any questions? And on these sessions, we have new members joining every week. And of course, there's gonna be a pause, no one wants to go first, no one wants to break in. Then you ask, well, what problems do you have? And again, now we're a little nervous. Like, I don't wanna volunteer problems. I don't know everyone. I'm not sure what's going on. And I switch it and I say, what can I help you with this week? Yeah. And immediately, you notice people are chiming in because it's like, oh, it's a supportive frame of that question. It doesn't put the problem on them. It doesn't lower their status in the group. And it showcases to them like, hey, everyone's working on something. So then it gets the ball rolling and we have momentum instead of sitting on an hour long session with no one chiming in or asking any questions. Yeah, I even loved, and I think I heard you say it correctly, but you said, how can I help? Rather than something like, what problems do you have? And notice the subtle shift in a pronoun there, the difference between an I versus a you. We do this all the time. I'm terrible at this, but use can feel quite accusatory even when we don't mean them that way. So in our personal lives, if someone said, did you walk the dog? Did you file this report? Did you make dinner? You might say, what do you mean did I walk the dogs? Yeah, my job to walk the dog. The person that they're really asking is, did the dog get a walk? I wanna know if the dog got a walk because if it did not go give it a walk, but it can feel quite accusatory. It can feel like they're sort of singling us out. And so we need to be really careful about the way we use the word you. And I call them accusatory use because even without intending to use can suggest blame or responsibility. And in a way we may not mean, a few years ago I did a big study with a large consumer electronics firm where I analyzed all their help pages. So think about if your laptop breaks, you have an issue with your phone, you're trying to sync it with something else, you go to these help pages to get help. And sometimes people say this page was helpful and sometimes it wasn't helpful. And so I looked at the language on the page and how it linked to whether people found it to be helpful or not. And I found that the more a page used the word you, a second person pronoun like the word you, the less helpful people found it. And when I dug a little deeper, I found it was these sort of use suggesting work or blame. If your phone isn't working, you need to reboot the phone and you need to do X, Y, Z. And it feels like, well, wait, why do I have to do all that work? It's your phone that broke, it's not my phone, it's the company's phone, it's not my fault. And so being really careful about how we throw around I versus you, you can be helpful, but it can also be detrimental and make people feel singled out. To me, use can act a little bit like a stop sign. If you're scrolling through social media or looking through email or you have a bunch of different pieces of content you're looking at, it's really easy to move from one to the next without paying attention, without opening, without looking. If something says you, it feels like they're speaking to you directly, right? You have the opportunity to do this. You might wanna think about X, Y, Z. Now it feels like they're not just talking, they're talking to me in particular. And because they're talking to me in particular, I'm much more likely to listen. I've also noticed it in report building as well. If you use you perspective, so if I say, well, you know what, it's like Jonah, you went over there and this happened and you felt like this and you're like, well, I guess so. I mean, sort of, I mean, I've never really been in that position, but I guess so, yeah. But if I said, when I go over there and this happens to me, I feel this way. And this gives you an opportunity to now have an empathy for me. And then you can explain for me, I felt this way. But if I place all those emotions on you, you get defensive because you're like, well, do I feel that way or do I not feel that way? Or the other one is when they call it God perspective, where I say, well, it just fills this way. And again, you put in your mind like, well, does it, is that true? And if you're thinking about whether or not that statement is true, you're not following along. I even think about sort of, as you said, the God perspective or sort of cases where the you is implicit, right? So we don't use the word you, but you say something like, in situations like this, it makes sense to do that, right? Well, really saying is if you are in situations like this, it makes sense for you to do that, but that can feel again, accusatory, blame, singling out. And so sometimes it's better to remove the you because it doesn't feel like, that we're focused on a particular individual and any one particular individual, it's sort of this more generic you or even implicit you, which can avoid some of the problems that you sometimes has. Well, in that language acts as a hurdle and even in the catalyst, and you were writing about cells, it's about removing all those hurdles so that the reader or the person who's looking to buy can follow along and not get stuck on these hurdles, trying to debate whether or not that is true for them. And if they're trying to figure that out, well, they're not moving emotionally towards that cell. I certainly agree. And in sales, we have to be a little bit careful. You can gain attention, but you can also lead to pushback, right? When somebody says you'll like this, I might say, well, do you know me well enough for you to say you'll like this, right? If my friend says you'll like this, I say, great, my friend tailored this to me. If a salesperson says you'll like this, I may go, wait, hold on, you don't know me well enough to make that inference. And so my anti-persuasion radar goes off and I'm more likely to push back rather than just go along. One other piece of the questions, because I absolutely love this section of the book, is getting to a place of building real connection. So we've heard the science, it takes a long time for two people spending time together to build real relationships and build a strong connection. But we actually walk through a series of questions in the book that start off with light vulnerability that get pretty heavy pretty quickly. And the science shows that actually those deep vulnerable questions when asked with some level of trust and comfort at the beginning leads to a deepening and speeds up the process of building relationships, which I think can be a hurdle for a lot of members of our audience who feel like, where am I gonna find all the time as an adult to spend with this person to foster a relationship? What's the shortcut to building that relationship? So here's the challenge and you laid it out really nicely to deepen social connections, whether to turn, you know, acquaintances into allies, whether to turn strangers into friends, or whether just to sort of get a deeper connection with those we already love, but don't talk to that often. We need to reveal a little bit about ourselves, right?  What'd you do today? And we have this sort of fatic nice kind of get to know you conversation. That's good, it doesn't hurt, but it doesn't make us feel that deep emotional connection. And so to do that, we need to reveal a little bit things about ourselves. We need to be a bit vulnerable. We need to talk about some things that show depth, but the challenge is to do that, we've got to already feel some sort of social connection, right?  The person would be like, what?  They'd say, I'm not going to answer that question. And so you need to sort of build a base to get to that deep revelatory stuff. So how do you do that? There's a series of questions called the fast friends paradigm, which asks a simple set of questions and then a more complicated set of questions and eventually an even deeper, more revelatory set of questions. But they lead people in sort of 45 minutes to feel more connected to anyone, whether it's a stranger initially, whether it's someone that you already know.  And the way it works is it starts safe and then it builds. And what do I mean by that? Well, it starts really in a very basic, simple, non-revelatory way. You know, if you had to pick somebody to have dinner with anyone in the world, who would it be, right? That's an easy question that anybody can answer that doesn't feel too revelatory. But by asking some of these initial questions, revealing some small, simple, you know, beginning things about each other, we start to build trust. We go back and forth.  I start to feel like I know you a little bit better. And now when we get to some more of the deep, more revelatory questions, we're both more willing to answer and play that game because we feel like we have that base to build from. And so don't start with the deep revelatory stuff and don't end up with the really sort of just surface level things. Start surface, use that to build a base and from that base get to the more deeper, more revelatory type of questions. And what I love is allowing an opportunity for both of you to share. So so often we'll feel like, oh, if I just keep asking questions, maybe it's on a first date or maybe it's the first time hanging out and we're not revealing much about ourselves, right? We're doing follow-ups, you heard from the show, follow-ups are likable, I want to be likable, but if you're not revealing, that's the other piece to this. So if I were to call you and say, hey, Jonah, I've really been struggling with this deep fear of public speaking of mine. I've taken courses. I'm not sure about hitting record on the podcast. And I reveal that to you. If I go, hey, what have you been struggling with? You're more likely to think about something in that vein to, again, meet me in the middle to mimic, to foster that connection. But if you're just asking a series of questions without divulging your answers, right? So the study was both sides participating. That's something that trips up a lot of our clients. And the work that we do is they get so excited for the magic word and the question to ask, the prompt, and they forget that it's a two-way street. You have to be sharing in the vulnerability to build that fast connection. Starting safe and building only works if both of you are sort of revealing things, right? If one person reveals a little bit, it makes the other person more comfortable with revealing, which makes the other person more comfortable and sort of it builds by going back and forth. I think we all have friends, I can certainly think of one in my own life who is really interested in how my life is going and that's great. And they often ask me questions, but it's basically just that question after question after question. And it's nice in some ways. It suggests that they care, but I don't really have any understanding of how they're doing. And at a certain point it feels a little bit forced, right? It feels almost like we're walking through an exercise rather than you're really asking how I'm doing. And so it's very important to do a little bit of that back and forth and not just ask, but reveal as well. And that is somebody that you have a relationship with. So it's even more awkward for somebody to go to a networking event or a first day and go, okay, show interest in the other person. I'm just gonna ask them questions and I'll let them do all the work. Well, it's like, okay, well, it's going, after a while, there's only so many questions that one can ask before that interaction. The conversation sort of collapses on itself and it feels interrogative. And the minute it feels uncomfortable, the other person is trying to figure out, how do I get out of this situation? Yeah, we did some interesting research. It's not in the book, but about why certain conversations last longer. So we had people have a variety of conversations with people they know a little bit well. They could talk about whatever they wanted and at any point they could move on to another conversation topic rather than sort of sticking on the same one they were on. And you touched on this a little bit, but part of a conversation lasting is both people contributed. Absolutely. We found when we measured sort of how much each person talked in a given topic, when it got too far from even, then the conversation tended to die, right? On the one hand, yeah, you're showing interest in what someone else is saying, but if they're hogging all the space, either because they want to, they're a little too self-focused or you're encouraging them to, it doesn't feel even. And so they might be happy to talk forever, but it'd be boring for you or you keep prodding them and eventually they go, I don't know anything about you. And so it fizzles out. And so keeping it a little bit closer to even seems important for our leading conversations to last. Yeah, thank you for sharing that because it's something we've been preaching in class. And of course, it's very easy if you're analytical to think of great questions because you don't have to divulge. You don't have to share much about yourself but we can find ourselves on a question train that actually kills the possibility of a conversation or even a relationship if we go too far and we're out of balance. I'd love to, we sort of touched on this, but I'd love to delve deeper into identity and agency because this was also a very revealing part of the book. And I think some members of our audience have children and there are a lot of great examples of ways that we can have a positive impact and influence on people in our lives when we understand how to use our language to tap into identity. And then we could also influence ourselves by tapping into identity. So I was chatting with one of my coaching clients this morning and he's been working on his marathon pace. And he's trying to set a PR in this upcoming marathon. And one of the goals we had set together was he's a mean lean runner. And he loves running, talks a lot about running but he tied his goal to this identity that I'm a lean mean runner. And he had been struggling with eating too many cakes and desserts, apparently in Denmark there's a lot of Danishes and cakes going around.  And it was working, but he was still struggling time to times with eating cake. And then we switched it to I don't eat cake because I'm a lean mean runner. And he found it much easier to avoid cake and he was tapping into now with this identity piece, the training sessions were easy, he signed up for a running coach and all of a sudden he's meeting and surpassing numbers that were crazy to him and we had started working together. And I just found that so interesting combining those two things for him at such a huge impact when it comes to identity, we often don't realize that language is impacting our identity and it can lead us astray if we're not using it properly. So what's going on with identity and the words that we're using? We'll start simple and maybe get a little bit more complex but often we're trying to get other people to do something. We may be asking them for help. We may be if we work for a nonprofit, asking them to vote or engage in a number of different actions that we'd like them to engage in. And often when we ask people, we do exactly that. We ask them for help, for example. But a few years ago, a study looked at whether there might be a better way to ask for assistance. And so they went to a local elementary school and they asked four and five year olds to help clean up a classroom. Books were everywhere, toys on the floor, crayons and so on. And for many of the students, they said, hey, can you please help clean up? But for a second group of students, they added just a couple letters at the end of that word rather than asking people to help or for help, they asked them to be a helper. Now, the difference between the word help and the word helper is quite small. You can probably tell they're two letters different so they're quite, quite small. Yet that small difference had a big impact. People were about a 30% more likely to end up helping if they were asked to be a helper rather than just help. And it's not just kids in classrooms. There was another study on voting that happened more recently where they asked some people to please go vote. And other people, they asked them to be a voter. Now, again, the difference between voting or going to vote and being a voter is quite, quite small. Yet it led to about a 15% increase in people's likelihood of turning out. And so you could say, well, hold on, vote, voter, help, helper, what's the difference? And the difference is that asking people to be a voter or be a helper turns an action into an identity. And what do I mean by that? Well, there are many actions that we could take. We can go for a run, we can help somebody, we can vote, we can do a variety of different things. We're often busy, we don't have time to do all these actions but we wanna hold desirable identities. I wanna see myself as a runner maybe, I wanna see myself as a helper, I wanna see myself as a voter, I wanna see myself as smart and competent and all these things. And so when the actions become opportunities to claim or sort of hold desired identities, we're more likely to do them, right? Voting, sure, yeah, I know I should vote, I don't have the time, but if voting's an opportunity to be a voter, well, now I'm more likely to do it. Similarly, if running's not just a thing I do, but it's an opportunity to show myself and others that I am a runner, I'm more likely to do it. And so by turning actions into identities, we can make ourselves more likely to take those desired actions. And Johnny and I, when SoulCycle first came to LA, we took some classes together and it's interesting to watch businesses use this same identity language. So we'd get on the bike and they would call us athletes. And it's like, this is my first workout class, like how am I an athlete, right? You look around, you're like, well, at least they're not athletes next to me, we're all trying to get fit but I don't know that we'd classify ourselves as athletes but they'd use it over and over again. And I'd love to know how that helped with their retention, people showing up to class, keeping the membership, because they tapped into that identity that's aspirational that we all hold in high regard. It also works in the inverse, right? You can actually, if you force identity on people that they don't want, you can make them less likely to take that action and disagree with you as well. Yeah, so sometimes people ask me if I'm an expert on XYZ and I always say, I'm not an expert because I'm sitting there going, an expert is a strong consistent thing, right? If I tell you about two people, one person runs and one person is a runner. If you had to guess which one runs more often, you'd say, well, the runner, right? That's an identity rather than just an action. And so, I'm sure I have some expertise but I don't know if I can call myself an expert. That to me seems a little bit too strong but I love what you talked about SoulCycle doing. Now going to class isn't just an opportunity to go to class, it's opportunity to be an athlete. I like seeing myself as an athlete and so I'm gonna be more likely to go to claim that identity and it can even lead us to avoid negative things, right?   And so research shows, hey, when cheating would make you a cheater, you're less likely to do it. When in a classroom setting, for example, if students were told that cheating would be an indication that they were a cheater, well now they don't wanna do it. And so it's like that old littering campaign which went something along as a, don't be a litter bug. Well, if littering is just an action, maybe I don't mean to, but I've dropped something, but hold on, if littering would make me a litter bug, now I'm less likely to do it. You know, it's funny that you mentioned that identity at SoulCycle, because now their apparel was part of that branding of you.   I love that. And one of the things that we do in the X Factor Accelerator is we work on everyone's identity right out of the gate by getting them to identify and define what their core values are. And then engaging in those core values throughout their week, which only then solidifies that identity and now they're living into it. And all the things that in the past, they may have felt was difficult, all of a sudden it's easier to stick to because now they have a why because it is part of their core values, that core identity. Another big piece of the work that we do, and I'm glad you mentioned that identity piece around loser, is self-talk. And very often, if we aren't using the right magic words in our self-talk, we can take on identities that lead to poor behaviors, terrible beliefs about ourself in action, bad habits, but if we create space, diffuse from those thoughts and emotions in our self-talk, we can actually live in a manner and take action in a manner that fosters us reaching our goals, us building the right habits. So I'd love for you to unpack self-talk because Johnny and I are huge fans of it, but I know many in our audience use it in the wrong way and sometimes have self-talk that guides them astray. There's a great book called Chatter that talks a bit about self-talk and is by a researcher from University of Michigan who's done a bunch of foundational work in this space. But one thing I wanted, some of his research I talk a little about in the book, is kind of how, as you guys said, we talk to ourselves when we're challenged. And so imagine you're really nervous about a big presentation or a first date or a meeting or something and you say, oh, I feel so nervous, what am I gonna do? I'm probably gonna mess it up. You often talk to yourself in first person, right? I this, I that, why can't I do this? Those type of things. But if a friend asked you for advice, if a friend was dealing with, about to give a tough presentation or nervous about something, what would you tell them? You'd say, you're gonna be fine. You're gonna do a great job. You're really smart. Go get them Jonah, you can do it. Part of that is yes, we're not dealing with the situation, the other person is, but part of it is also not dealing with it allows us to distance ourselves from that situation because we're not part of it, we can see it in a more distant way, which can allow us to see that actually it's gonna be fine. It's not gonna be as big of a deal. And so Ethan and some colleagues did some really neat work here where they asked people, some people who were put in a situation of giving a difficult speech, some of them they were asked to talk to themselves like they usually would. So use I and first person pronouns and those type of things. But for a second group of people, they were asked to talk to themselves like an outsider might, right? Use words like you or use a first name or something along those lines like an outsider might. And they found that this subtle shift talking to yourself like somebody else might made people not only give better presentations but be less anxious as a result, right? Because it helps them move beyond the situation itself construe things a little more broadly and feel less negatively as a result. Yeah, and there are so many instances where that anxiety can get the best of you. So if you dial in the self-talk, it allows you to overcome it in a much more compelling and easily digestible way, which I know for many in our audience that could be the job interview, the first date public speaking where that anxiety comes up. Another point that I wanna touch on that I also found fascinating and obviously many in our audience want to learn how to become more confident and be more confident in their communication. And the piece that really stood out to me is tense. So often we throw around past tense because it happened to us. We love that book, we love that movie, I watched Last of Us last night, it was great. We don't realize that tense actually has an impact on how people perceive us and whether or not we're seen in a confident manner. So how does past versus present tense work in our communication and which should we be doing to appear more confident? Yeah, so this is some recent research actually. I don't even know if it's out yet, but it's almost out that a colleague and friend Grant Packard and I did. And the key intuition here is, as you said, is we often talk about things in certain ways. We could say I liked this restaurant or I like this restaurant. The food is good or the food was good. That job candidate seemed interesting or they seem interesting. In all of those cases, we have an opportunity to use the past tense, the food was good, you liked the restaurant, the candidate seemed good or present tense. They seem good, the food is good, you like the restaurant. And it's a subtle shift, but what talking about the present does rather than the past is it makes it seem more general, right? If I liked the food, it suggests, okay, the time that I went to that particular place, the experience I had, the food was good in the past. If I say the food is good or I like that restaurant, it says not only was it good for me in the past, but I'm making a suggestion that it will be good forevermore for anyone else who goes, right? When I'm saying the food is good, I'm making an assertion. It's just the truth, the food is good. And by speaking in the present tense in those cases, it increases persuasion in part because it makes us seem more certain and confident. If someone's willing to not just say they liked the food or that the food was good, but that the food is good and they like it, it suggests something is generally true. And if it's generally true, they must be confident enough to make that assertion. And so we're more likely to listen to them. Now the flip side is we may find ourselves hedging. And that hedging can actually make us appear less confident. And it's something that Johnny and I catch in our clients all the time. And it's a speech pattern that if you've ever recorded yourself or edited a podcast or listened to, you'll catch yourself doing and you can quickly correct. But hedging is often a part of language because, well, we don't wanna come across too certain of things. We wanna leave ourselves some wiggle room, but it actually makes us appear less confident. Yeah, I find hedges to be quite interesting. And I hedge all the time, right? I'm the worst at this. I say, you know, this might be true or this will probably work. Or I think this is a good course of action. And in some sense, we hedge almost non-consciously, right? It's like a linguistic crutch, like ums and us that we might throw in along the way when we're trying to figure out what to say. But these crutches that we use often undermine our air impact. We did some research looking at tens of thousands of online reviews, as well as conversations and other situations. And we found that the more people hedge, the less likely others are to listen to what they have to say. The less likely people are to be persuaded and the less likely are to listen to that person in the future. Because if someone's not even sure themselves whether something will work or whether themselves whether something is a good idea, why would I go ahead and do it, right? On the other side, if someone seems really confident of what they're saying, they seem really certain, it's hard to believe that what they're saying couldn't be true because they seem so confident about it. And so I'm not saying never hedge. There are certainly situations where hedging is a good idea, but let's not just hedge because it's convenient, right? Let's make sure we're using hedges on purpose. And second, right, maybe sometimes that we do have uncertainty, right? We're not sure a strategy will work because to work a few things have to happen. Well, then call out that uncertainty, right? Own that uncertainty rather than saying, I don't know if this will work. Instead we can say, I think this is a great strategy, but for it to work, these things need to happen. And so we're being very clear where the uncertainty is and telling everybody, hey, I'm not uncertain that this is a good idea. I do think it's a good idea, but these things have to happen for the magic to work. When I first started learning to write copy for the company hedging and those words were, was one of the biggest things that I had to learn how to break. And it made me think about why did I use that so much in my speech and in my writing? And when you are so certain to say things are this way, you run the risk of being challenged. That's what we think in our head. So rather than run the risk of being challenged, I'll just use this edge and I can squeak by, but the reality is the other person now is just tuning out. And so you wanna opt for being challenged. At least they're paying attention. At least you can have a conversation about what it is that you're so certain about. As you guys already said that there are times, these are tools, right? And there are times to use the tools and there are times to use a different tool. And there are times to hedge, right? If we want to show that we're open and opposing viewpoints that receptive to what somebody has to say, sometimes hedges can be a good idea. We're not overconfident. We don't think we know everything. We're willing to listen. And so hedges can be a good way to help in that regard. We love this conversation and all of the work that you've done. Magic words that certainly have a huge impact on Johnny and myself and our clients. As you know, we love asking every guest what their unique X factor is. What do you think makes you extraordinary? And don't hedge in your answer, Jonah. I don't think anything makes me extraordinary. I think I'm a pretty ordinary person, but I will say that one trait that I value in myself and others is curiosity. Being curious is a really valuable skill. Being willing to learn, being willing to find many things fascinating, I think has served me well in life and I think it's a good trait in anyone. So Jonah, where can people find your work in the new book? Yeah, so you can find more information about the book, one pager with the framework, application guide and those sorts of things at my website, which is just JonahBurger.com. The book is available wherever books are sold and folks can also find me on LinkedIn or Twitter at J1Burger. Thank you for stopping by again. It was great treat and we're excited for our audience to check out. Magic words, thank you, Jonah. Thanks for having me.


10 largest and busiest airports in Africa. Air travel is still one of the best things that has ever happened to humanity since it connects countries with each other. Furthermore, it is more accessible and affordable in 2020 than it was previously. Hundreds of millions of travelers from all over the world use various lively postmodern landing strips throughout Africa each year. Africa is a developing continent with an interesting aviation industry. Africa boasts a handful of the busiest airports in terms of passenger volume and airport capacity. Passenger traffic is heavy at airports like Esquiro International Airport and OR Tambo International Airport. Apart from these two, there are another eight airports on the continent that are busy. The development of international standard airports has made significant progress. In the future years, as the continent prepares to attract global investment and promote economic development. We've highlighted the top 10 busiest airports in Africa, which may surprise you with their passenger flow and other features. 10. Jomo Kenyatta International Airport. Nairobi's International Airport. Jomo Kenyatta International Airport is located in Nairobi, Kenya's capital and largest city. Tasumu International Airport, Moa International Airport, and Eldorit International Airport are Kenya's other three major international airports. Jomo Kenyatta International Airport is 18 kilometers southeast of Nairobi's central business area in the Mbakasi suburb. The airport has scheduled flights to over 50 countries. It is a major international airport in Nairobi, Kenya's capital and largest city. Originally known as Mbakasi Airport, it was renamed in 1978 to honor Kenya's first president and prime minister, Jomo Kenyatta. It has a passenger capacity of nearly 7 million people. The airport has 57 scheduled passenger flights each day, making it Africa's 10th busiest and largest airport. 9. NAMDI-Azikyo International Airport, ABV, Abuja NAMDI-Azikyo International Airport is a multi-purpose international airport serving Abuja, Nigeria's federal capital territory. It is the principal airport servicing Nigeria's capital city and was named after NAMDI-Azikyo, the country's first president. The airport is about 20 kilometers west of Abuja and has a single runway that serves both international and domestic flights. Nigeria's NAMDI-Azikyo International Airport is the country's second busiest. In scheduled passenger traffic, you can fly to 32 destinations with 20 carriers. The airport has 59 scheduled passenger flights each day, making it Africa's 9th largest and busiest airport and Nigeria's second busiest. 8. Zanzibar, CNZ, Tanzania, Abedamani Karum International Airport Formally, Zanzibar International Airport and Kisani Airport lies 5 kilometers south of Zanzibar City Center. From downtown, it takes about 8 minutes to get to the airport. Zanzibar International Airport, ZNZ is Tanzania's second largest airport. In scheduled passenger traffic, you can fly to 22 destinations with 20 carriers. With 64 scheduled passenger flights per day, it is Tanzania's second busiest airport and Africa's 8th busiest. 7. Dar-e-Salam, DR, Tanzania The international airport of Dar-e-Salam, Tanzania's main city, is Julius-Niairei International Airport. It is about a 12 kilometer drive southwest of the city center. There are flights to Africa, Asia, Europe, and the Middle East from this airport. It is named after the country's first president, Julius-Niairei. Tanzania's major airport, Dar-e-Salam, DR, is located in the United Republic of Tanzania. In scheduled passenger traffic, you can fly to 32 destinations with 26 carriers. It is also Tanzania's busiest airport and Africa's 7th busiest, with 71 scheduled passenger flights each day. 6. Mohammed V International Airport, Casablanca Morocco's Casablanca is served by Mohammed V International Airport, which is an international airport. The airport is located in the province of Mossour and is operated by ONDA, National Airports Office, with around 10.3 monion passengers passing through in 2019. The airport has 76 scheduled passenger flights, ranking it as Africa's 6th busiest airport. It was built by the United States in 1943, during World War II, and has maintained a strong reputation as one of the largest and most powerful since its inception. ONDA is in charge of the operation. 5. Murtala-Muhammad International Airport, Nigeria This airport was built after World War II and is named after a Nigerian military governor named Murtala-Muhammad. The airport is located in Ekeja, Lagos State, Nigeria, and is the state's primary airport. The airport's traffic has been continuously increasing in recent years, with over 6,500,000 people passing through as a result of ongoing improvements. It is Nigeria's 5th busiest airport, with 78 regular passenger flights. 4. Cape Town International Airport, South Africa The principal international airport servicing Cape Town is Cape Town International Airport, which is the second busiest in South Africa, and the fourth busiest in Africa. The airport, which is about 20 kilometers from the city center, was built to replace Cape Town's previous airport, Wingfield Aerodrome, in 1954. The only airport in the Cape Town metropolitan region that serves scheduled passenger services is Cape Town International Airport. Domestic and international terminals are connected by a single central terminal. 3. Bull International Airport, Addis Ababa Ethiopian airport's enterprise manages the airport in Addis Ababa. Bull International Airport is a major international airport in Ethiopia's capital city of Addis Ababa. It's in the Bull District, which is southeast of the city center. Hale's Sellacy International Airport was the previous name for the airport. It includes numerous terminals and covers a 37 kilometer area, acting as the principal hub for Ethiopian airlines, which offers non-stop service to Asia, Europe, North America, and South America, as well as domestic and African destinations. It is Africa's third busiest airport, with 100 daily scheduled passenger flights. 2. Cairo International Airport, Egypt Cairo International Airport is Egypt's primary international airport and the country's busiest airport. According to flightsfrom.com, the airport handles roughly 111 passenger flights per day and has a 15 million passenger annual operational capacity to 84 locations across the world. The Cairo Airport Company operates the airport, which is located in Haleopolis, some 15 kilometers northeast of Cairo's economic district, after Awar Tambo International Airport. It is Africa's second busiest airport. 1. Oliver Reginald Tambo International Airport, South Africa The Oliver Reginald Tambo International Airport in Kempton Park, Gautang, South Africa, is an international airport. Airport's company South Africa is the company that owns it. It was established in 1952 and was known as Johannesburg International Airport until 2006, when it was renamed Oliver Reginald Tambo International Airport. The airport is the principal gateway to and from South Africa for both local and international travel. Awar Tambo International Airport is Africa's busiest airport, with 188 scheduled passenger flights per day and a total yearly operational capacity of 28 million passengers. We believe you have a clear picture of Africa's top 10 largest and busiest airports. They attract a remarkable number of passengers each year. Having such a large space also makes it easy for these airports to welcome a large number of passengers. If you enjoyed this video, please like, share, subscribe, and turn on the notification button to receive updates on new Africa-reloaded videos.


Mitochondria-derived vesicles, MDVs, play important roles in maintaining mitochondrial health under both mild and severe stress conditions. They are generated under mild stress to transport defective mitochondrial components, such as mitochondrial DNA, proteins, and lipids, out of the cell. When this fails, MDVs are also generated to facilitate mitophagy and mitochondrial dynamics to restore mitochondrial structure and function. Under severe oxidative stress, MDVs are generated to rescue mitochondria from damage. Furthermore, MDVs may be used as a therapeutic tool to treat diseases caused by mitochondrial dysfunction, such as kidney stone disease. This article was authored by Saktithep Chairit and Visif Thongbunkid.


This study aimed to understand the considerations and views of insurance physicians in work disability assessments. The attitude, social norm, self-efficacy, ASC, model was used to develop measurement instruments for assessment behavior and its determinants. Factor analysis, reliability analysis and homogeneity analysis were used to form scale variables and dimension variables. Results showed that 29 scales with sufficient reliability were obtained and 19 dimensions emerged from the analysis. The scales and dimensions fitted with the concepts of the ASC model. The results suggest that the underlying ASC model is suitable for describing the assessment behavior of insurance physicians and the determinants of this behavior. The next step in this line of research should be to validate the model using structural equation modeling, and the predictive value should be tested in relation to outcome measurements of work disability assessments. This article was authored by Anima Johannes R, Mulders Henney, Shell Art, Antonius, JM and others. We are article.tv, links in the description below.


So Mario Kart 8 Deluxe is getting DLC, $25, 48 tracks, 12 cups, six different, you know, slices of releases all the way through 2023 with the first wave coming fairly soon. And this is actually really, really good news and was one of the big surprise announcements during that Nintendo Direct we just had, but the thing is something isn't quite right when it comes to this DLC. Something feels off and we got to talk about this and also why, hey, the next Mario Kart game obviously isn't going to be coming until next gen and that that actually might be Mario Kart 10 because we already have Mario Kart 9. Now before I talk about this further, I want to remind you that we are giving away a Switch OLED, a PlayStation 5 or an Xbox Series X to one lucky winner. All you have to do is go down to the Gleam.io link down in the description or the pinned comment to enter. And yeah, it's basically winner's choice. It's to choose one of the current generation consoles. And no, I don't want to hear any more complaints that Switch isn't current generation. Guys, it's Nintendo's current generation system just like PlayStation 5 is for Sony and Xbox Series is for Microsoft. So can we just stop now? It's literally the most recent Nintendo platform. Alright, moving on. Let's talk about this for a moment. They announced this DLC in quite surprising fashion and some people made some notes I noticed during our live chat about it because we were live streaming this and live reacting and I kind of ignored the chatter because I wasn't really paying super close attention to the actual tracks and courses. I'm in the middle of a live stream. So I'm focused on just the shock of the moment combined with obviously trying to make sure things remain entertaining. So yeah, I obviously did not take a long look at this DLC. In fact, the thing I focused on probably the most after the Direct was over was the fact that it's being included with Nintendo Switch online. Now yes, you can still buy it separately for 25, but now it's part of the Nintendo Switch Online expansion pack as well, which does seem to open the door to the idea that Nintendo might be putting all of their future paid DLC on this service. If it turns out that Pokemon Legends Arceus has paid DLC and that gets added to the service, I think that's the final proof we need that Nintendo is planning to do this moving forward, making the expansion pass actually a credible if not incredible deal. That being said, we need to talk about Mario Kart 8 Deluxe's actual DLC because one thing that was notable in the tracks they showed off in the footage, which you're going to see a ton of and I'm repeat here, is that it doesn't quite look right. When you consider that Mario Kart 8 was obviously a Wii U game ported over to the Nintendo Switch and already had a paid DLC pack back then, the paid DLC pack back then added new tracks in as well like the Animal Crossing track and obviously Hyrule. And what's interesting about these tracks in these courses that were added the first time they did DLC for this is that they were just as high quality standard in terms of visuals as the original tracks. You could definitely tell it was the Mario Kart 8 team that made this content. This time around, I can already tell you where all these tracks are coming from. I can already tell you why visually it does not look even remotely close to as good as the rest of the tracks in Mario Kart 8 because yeah sure there are tracks from older games and we could try to make excuses but reality is Mario Kart 8 already has tracks from older games and they look utterly fantastic because they've been modernized. These tracks they've been modernized all right for Mario Kart Tour. What's very clear is that all of these tracks at least that we have seen to this point are coming directly out of Mario Kart Tour. Now Mario Kart Tour already gets a lot of tracks added all the time and yes they're not as visually pleasing as Mario Kart 8 Deluxe likely so Mario Kart Tour can run on a wide range of devices. Sure my iPhone 13 Pro here might be more powerful than a Nintendo Switch but that doesn't make the iPhone 8 which can also play Mario Kart Tour able to you know output the same visual fidelity as a Nintendo Switch so because of that and because Nintendo is trying to make sure Mario Kart Tour runs well on a wide variety of smartphone devices the visuals aren't as polished or as pretty or as visually pleasing as they are in Mario Kart 8 and for the most part that's fine Mario Kart Tour is still a good time but the issue of courses they are now just taking courses that they have created or remastered or redone for a mobile app and just slapping them in Mario Kart 8 and I can argue right now that that isn't being done by the actual team that made Mario Kart 8 now I do think the team behind Mario Kart 8 is actually working on the next you know full brand new Mario Kart game I'm I'm under no pretense that the next Mario Kart game isn't some in development somewhere either by a small team if not the full Mario Kart team but the thing is they obviously had whoever handled Tour or some other side team working on bringing these courses from Tour over and thinking hey this is okay we already gave you these courses basically for free on your phone let's charge you for them to add them to Mario Kart 8 Deluxe and I don't have an issue with charging for them my issue is when you're not going to deliver the same fidelity that we're used to now you can argue it's 25 bucks for 48 courses that's still a ton of courses and maybe some of those courses do end up with higher visual qualities but that doesn't really seem to be the the the the thing here there's 48 courses on Mario Kart Tour I'm guessing we're getting all of them uh what's interesting of course is that Mario Kart Tour is and has been an extremely well supported app by Nintendo and well every game being with tracks you add to Mario Kart 8 is considered part of the core Mario Kart franchise that includes Mario Kart Tour tracks so the key nine to love you I probably already know where I'm going with this Mario Kart Tour is Mario Kart 9 in the same way that Mario Kart Double Dash you know could be considered a numbered version back then so this is why when we've seen rumors that have flitted out there about about Mario Kart X and Mario Kart Crossroads and all the things that surrounding the number numeral number 10 reality is the next Mario Kart game probably will be called Mario Kart 10 or X or Cross or some sort of form that's made that that's being a play on being the 10th Mario Kart game in the main line series now look Mario Kart 9 being a mobile game I don't think is an insult obviously with Nintendo focusing most of their development teams on a single platform if there was going to be another mobile only Mario Kart it made sense for it to be in an app on a phone and Mario Kart Tour again is a lot of fun and again I don't have a problem with bringing courses from Mario Kart Tour over the issue of course is why are we seeing lower fidelity I mean I know why because it's cheaper right it's cheap to do what they're doing and they get to now make extra money on top it's just shouldn't we expect better Mario Kart 8 Deluxe is the number one selling Mario Kart of all time it's the number one selling switch game of all time and now it's been multiple generations so I can argue that even if you want to base you know take the courses originally off of Mario Kart Tour and use that as the start to bring courses over to Mario Kart 8 Deluxe then why don't we also I don't know maybe at least retexture them up res them correctly so things don't I mean even even just watching some of the textures in the game you could tell that it's just not properly up res from a smart device I'm I'm really disappointed here and maybe things will change by the time the wave one comes out and all of a sudden there'll be massive visual upgrades and all that to match the rest of Mario Kart 8 or there won't and I'm leaning towards the fact that there won't be because they know millions and millions of millions of people are going to buy this DLC or get the online expansion pass or who already have it and just play this stuff for free and I'm guilty of it as well I already know that I will be partaking in getting this DLC but part of it is because I need to explore deeper into this thought process that this doesn't look as good and I obviously when I play it on my TV on live stream with you guys am I going to end up caring that it doesn't look as good we've talked about how gameplay is king in the past and this has made me extremely forgiving of Pokemon Legends Arceus now we've talked in the past about how the visual fidelity of things like you know Pokemon Legends Arceus ended up bothering me less and less the more I play because the gameplay was that engaging that addicting and that amazing where it's like look I do expect better visuals from a Switch game and what we get with Pokemon Legends Arceus especially an exclusive game we've already seen Monster Hunter Rise and others look way better unfortunately that's not what happened here with Legends Arceus but I love the gameplay so much I kind of sort of forgot about the visuals and Mario Kart 8 Deluxe already has amazing gameplay and is arguably the best Mario Kart game ever made already even without this DLC so it's possible that while I'm playing the game I end up not caring that it doesn't look as good or maybe I will care because it could be extremely jarring when you're doing online tournaments and you're bouncing between the new courses and the old courses and you might notice these old courses look so much better than the new ones and usually newer content looks better than older um the number of Chronicles 2 DLC anybody so this is a very weird approach for Nintendo from a business perspective I get it it's a cheap way to add a bunch of courses make a whole bunch of money and call it a day and maybe it ends up being well enough that it doesn't matter but from the fan perspective this is the number one selling game on switch and we're getting the second paid DLC for this game the first of which came on Wii U and shouldn't we expect more I think that's the interesting conversation point is shouldn't we expect more so I actually want to ask you guys do you think it's acceptable what they've done clearly just porting over a bunch of mobile tracks or do you think they should have maybe even if they use that as a base bumped up the visual fidelity and actually had someone rework all the textures and I want to hear how hard this is we literally have solo fans recreating entire games in Unreal Engine 4 and Unreal Engine 5 Nintendo's a multi-billion dollar company they clearly could have put a team on this to make this look better if they had wanted to they just didn't because they didn't think hey if we up the visual quality it's really gonna up our sales more than we would have got anyways so they didn't view it as a sound investment so from my business perspective they're probably right but I'm just curious do you find this to be acceptable also do you agree with my my claim basically that Mario Kart 2 or is actually Mario Kart 9 and if you do do you think they're going to call the next one Mario Kart 10 Mario Kart x crossroads or just use some other sort of name to describe it you know people talk about Mario Kart Ultimate as an example I know some people do think the next Mario Kart is going to be sort of a Smash Bros style game where it's going to bring a whole bunch of Nintendo IPs together because they've already done that in prior DLC with Mario Kart 8 bringing in obviously Animal Crossing and Zelda I do want to know though Splatoon as well by the way I do want to know that I don't think they would drop the Mario Kart branding I think Mario Kart as a brand is too big or I do think they could still make it a Smash Nintendo Kart sort of thing by keeping the Mario Kart branding it's just such an important brand it would be like oh if Animal Crossing is going to bring in a bunch of Nintendo characters like literal Nintendo characters then uh yeah oh my gosh we can't call it Animal Crossing anymore except you totally would because the IP name is too big so yeah I think things are going to end up being just fine um I'm not sure you know my stance on this is I expect better but they they know I'm buying it anyways so call me part of the problem if you would like I'm also a Nintendo YouTuber and I will say if I wasn't a Nintendo YouTuber this might be the thing that made me not get the DLC this is one of those because we do YouTube because we do live streams because people are going to want me to play it and I need to more closely examine it for the channel I'm gonna get it but if I was a standalone consumer I'm not so sure I get this DLC one I'm already perfectly happy with what Mario Kart 8 Deluxe is but also man I play these courses on Mario Kart 2 already do I really want to pay extra to have the exact same experience just on my TV now you guys let me know you think about this down in the comments below I understand your overall jams from Nintendo Prime I want to thank you so much for tuning in give me your full thoughts on this DLC and all the Mario Kart 8 Deluxe stuff I get not trying to poo poo on this by the way I'm actually really glad we're getting this DLC I'd rather have it than not even in the the the form it is at the moment it obviously was a complete surprise and nobody thought this was going to happen so I am actually really thrilled that we're getting this is actually one of the announcements I like the most out of that Nintendo Direct I mean obviously you know by Chronicles 3 is a really really big deal despite being rumored forever that's really really awesome Nintendo Switch sports Fire Emblem 3 oh Fire Emblem Warriors got in order to put the Warriors name in three hopes that I mean again so many great announcements from that Direct and this I think is one of those highlighted announcements and I probably end up really enjoying the tracks in Mario Kart 8 Deluxe I just I don't know am I being weird and saying if this wasn't like something I did on YouTube I wouldn't get it I'm always torn on that kind of thing right like trying to balance what I would do as a real consumer versus what I would do as a YouTuber because it's been blended for so long I think you guys can forgive me for struggling a little bit and trying to decide what really would I do if I wasn't on YouTube because it's hard to know at this point because I've been doing this for so long anyways thank you so much for tuning in and I'll catch you in the next video


This is all security right now, students are taking furniture and putting it in front of the doors to block police from coming inside.  When the rioters barricaded the library building, which is the big administration building, one of the biggest buildings on campus, barricaded a number of people inside, including faculty, including students, including administration. My concerns as a person that can't speak for everyone is that the work that needs to be done is happening today and that everyone's safety and health is concerned. So I'm working on making sure food and water is being brought to everyone and that this is happening on a tiny manner. So I don't need to hear anything else, but I want y'all to know and update about things. Do y'all need anything at all? The people who are in this room watching this happen, are y'all clear? Cool. Thank you. So the priority is that they stay in that room, if they aren't in that room, then we did something wrong. So y'all need to watch that door, watch all the doors, watch the windows, you need to keep eyes on them. And if somebody has to go in that room, we'll get to make sure that there's no way to get that room for them to leave. That's the number one priority, and so we get our demands to leave. The second priority is that I don't believe the cops are coming, but if they were to come, we need to know that information. So y'all can leave, and no harm will be done to you. I can guarantee that.  And that's harmful to the environment here. And I don't think that's okay. If you want to leave, go ahead, but you should not, under any circumstances, leave this environment. It is y'all's job to stand up for the students, and it is y'all's job to be here and represent the students. And by representing the students, I mean all the black and brown students. And I think it is irresponsible for you guys to leave. My voice is ringing in the beach. My voice is ringing in the beach. Shot every day.  There's like, totally nothing to see here. It's complete chaos. The protesters disrupt a faculty meeting which professors were being celebrated for being emeritus. The protesters literally disrupt the meeting, take the cake, the retirement cake, and march out of the room. It's full Lord of the Flies. Baby got a fancy meeting cake. I saw footage of that faculty meeting that I'm not sure I had seen previously, recently. And it is not the most dramatic footage that came out of the riots, but there is some part of it that must be seen to be believed. Why are you here? And how can we listen to you? What are you doing to address the crisis that is going on against black and brown bodies and has been going on for years? For those of you who've been here for 20 years, you know this is not medical.  We're here to make sure that you're with us.  The rioters take over the static meeting and there is a race to the bottom amongst faculty members to virtue signal to these rioters so that they can join them. They're here. We need to listen to their voice. They are out there. Their bodies are on the line, right? Where is your body? Is it sitting in a chair eating cake? Come on. These students know where to go where the power is, which is why they're here. We are accountable. We've been sitting on our asses for 40 years. And this is the result. If we were doing what they asked of us, this wouldn't be happening.   I don't come to faculty meeting anymore because of all the races out. You all decided to become educators to hold our futures in your hands. So why aren't you there supporting us? Like where have you been? Like as educators you're there holding our futures. You're there to like help us grow. Like many times we come to you looking for support and we're penalized and we lose credit. Because we're putting our bodies on the lines because we're taking control of our education. Y'all are educators and like we will work with you and stand with you. We also have to work with us. We love you. We love you. We love you. I would like to go now, but I also don't want to end anymore by walking out. So we're going to be okay if just one of us walk through there. Have I got to go? Yeah. So we're going to be okay if just one of us walk through there. If I could dream afraid of affiniting somebody by leaving and going to support the students in which you all are here to serve. It's laughable to me. It's embarrassing. It's sad. It's disgusting. It's what your job is to do. It's to educate us. Didn't you educate us on how to do like this? It was you that taught us that in class. You all right though? You learned it more helpful if we stayed and talked with you or more helpful if we go over to the library. I always find it a lot helpful on behalf of the student body if all of y'all got up together and walk over to support the students that support you and have done that. Even when you continuously hurt us, when you continuously take our credit away, even though we pay for them, when you don't show up guys, y'all need to rise up. Let's go. Back, back, back. There's a part of this that's very simple, which is this mob is wielding a credible threat.  And so I must say I have become more and more frustrated with my faculty colleagues who initially, I understood their fears, but watching their fears drive them to externalize this harm onto other people who don't deserve it. It's hard to respect how self-serving their position is. And yet you come to a faculty member of color and charge her for not protecting your needs.  That's what I have to say. The people that they're driving those externalities to, sure, they include us, and they include other faculty and staff, but most of who they include are the vast majority of students who are not interested in having these things happen. And these are the very same faculty who speak a really good game about putting students first and caring about students.  So no, I don't want to hear about it.  That is it. Try to come up with a way to not listen. Two options. Go inside. Go home.  Do you have time for an apology? This movement is about student empowerment. It's attempting to center the voices of people who are not often heard to make sure that their needs are addressed so that everyone's needs can be addressed. I think people think that we're being difficult or snowflake-ish, if you will. At least that's the main claim to dismiss us. But this institution was built to serve us, correct? That's what we're paying for. So it must serve us. And we must demand it. And we must beg for it, fight for it, ask for it, plead for it. And you need to make reparations for how you've harmed all of us in this specific instant. I think everybody here would like a refund and additional meals through the end of the quarter. We must pull out every stops we have to make sure that our needs are being met by not only this institution, by not only academia, by not only the country, but from everyone around us who engages with us. So they need to be told that these the time is multiple hot-pot and we don't need to penalize for that. It's hard. It really, really is. But we need support. And the best way that you can support us is to make the country realize and acknowledge that this is not just here at the Evergreen State College. It's every academic institution. It's every student and young person in the country. It's everyone who needs their voice to be heard. We are powerful. We have social media at our hands. We have connections. We are bright. We are beautiful. And the labor can't fall and only those who are most marginalized. So please, make sure everyone's story is being heard and use whatever power you have to scream the truth to the rooftops. I got a call from the police chief and she said, are you on campus? And I said, no, I don't have class today. She said, good, don't come to campus. And I said, what's going on? And she said, well, the protesters are hunting for someone car to car. And we think it's you. They were going car to car. They were stopping traffic. And this is now documented. You can hear there's a recording from the switchboard. We're having civil unrest on campus. Major protests. There are shopping vehicles coming on and leaving campus. We're stopping them. Isn't it our guys? It's our students that are stopping people. Oh, our students that are stopping people. We're stopping them from stopping people. Because the president has told Stacey to stand down. We're not to do anything. We're not. She says, don't come to campus. They're hunting for somebody. We think it's you. And we can't protect you because the president has told us to stand down. Now mind you, we live literally across the street from campus. So this is a very uncomfortable phone call to receive. The next day, I decided to meet my class off campus because of what Stacey has told me about them being unable to protect me. And I pack up my bike to go ride downtown and meet my students. And I ride past the place where I would usually enter the forest to ride up to campus. And I watch students who I think I recognized from the protests the day before or two days before and they see me and they react and they go for their phones.  And so I keep riding and I divert. I ride around where they are and I ride into campus and directly to the police station where I find the police station is locked from the inside and I knock and the police chief is there and I go in and her main deputy is there too. And I say, look, I'm probably imagining this, but I think I just saw people waiting for me at the place that I'm known to go into campus. And she said, oh, I don't think you're imagining that. And I said, okay. And she said, what's more, you're not safe on your bicycle. You're not safe on campus, but you're also not safe off campus.  I want you to take your bicycle home and I want you to get in the car. And I say, okay. So I ride home and I show up and I don't remember it this way, but Heather reports that I show up at the door more shaken than she's seen me. And I know him since he was 16. In teaching my course this year, I had looked up the mathematician Mandelbrot, the guy who innovated the study of fractals. And anyway, I learned some things about him I didn't know. One is that he had fled from the Nazis and he described the experience of being a hunted civilian. And as I found myself in the sights of this mob actually being told that I wasn't safe anywhere in town on my bicycle because they were looking for me and I couldn't be protected. That phrase kept reoccurrence. Like, is this really happening in the United States in 2017 that I'm a hunted civilian? Is that actually being allowed to happen? Welcome to Evergreen. AC, stop filming. AC, stop filming. AC, stop filming. Kai, Kai, Kai, Kai. If they won't wait. No, leave it running. Phone down. Hey. Thank you. Who is the common campus safe for? For you or white cis man? Well, to be fair, there's an angry mob right here that's been assaulting me repeatedly. Assaulting? Assault? Yes. Do you want the definition of the soul? What's the definition of the soul? That's good. AC, stop. AC, stop. AC, stop. AC, stop. AC, stop. AC, stop. AC, don't do that. Come on. Hey, one of them has a baton. I'm going. You guys are following me.  Why don't you guys wait a second instead of following me like that?  Being chased by a mob of angry people. Should I like... What's going on? Call the police or... What's going on? They're chasing me and threatening me. Did you do something?  I'm just filming for my protection. Well, then stay out here. Stay out here. Oh, do you want to... Your friend just hit Naomi and Ellie? Do you want to... Do you want to film that? Let's talk about what's up. Oh, film me. No. Did your friend hit somebody? Yeah. Here, come outside. I was filming the whole time.  He doesn't go. He should leave, obviously. I didn't hit anyone. Do you live on campus? No. I'm good. Did you hit someone? Yeah. Did you hit somebody? Yeah. Did you hit someone? He took somebody's phone. Someone... I had it on film the whole time. Someone lunged at me.  Why were you filming? Um, maybe I... So what happened is him and Naomi were writing a speech. And we confronted them. They started filming us. We confronted them first. Nothing. And they started putting us on. No one touched Naomi and Ellie at your times. Okay. Delete the film. And they were taping us and they need to delete it. Okay. Nothing or... None of us can send us being filmed. It's a public campus.  You need consent to film people. People aren't... The president spent all of July after this happened on vacation. We were waiting for anything from the college. We were waiting to figure out what is going to happen.  How are we going to teach in the fall? What's happening? Finally they sit down with us very end of August. They make it utterly clear that they don't want us back.  They tell us that they would, you know, they would like to solve the problem by giving us panic buttons as if the problem is that we are panicky rather than that they let a mob run roughshod over the campus. We did... We said we love this college and we are interested in having it turn around. Because it is now a laughing stock.  But one of the things that's happened as a result of all of this is that we now know lots of good people in the civil rights movement and in the free speech movement. Both, right? People from the original civil rights movement who actually marched with Martin Luther King and people who are contemporary now in the free speech movement. And we could bring these people to campus and have a conference on what campus life should look like Good luck with that. And they said, no thanks. We are actually really pleased with how things are going. So we did the best we could in negotiations. Washington State is one of 11 states that doesn't have punitive damages. So there was a... We were in a bind that's not worth going into. But we were limited to suing for compensatory damages and there was no good option for us but to accept this. So hang on. The strange thing to me is that the university turned its back on you and doubled down on the equity which just melted the whole place down. Is that a correct way to look at it? That is a correct way to look at it. And not just that but the Attorney General's office and specifically the Assistant Attorney General that was working on this case on behalf of the college that clearly accepted and internalized the whole equity argument. And basically it seemed that she thought she was dealing with a couple of no good brasists who the college would be better off without. You're kidding me. So there's institutions and even right up to government that threw you guys under the bus. Oh, absolutely. And I think, you know, that's... I have to say I keep being invited to talk about free speech on college campuses and every time I'm invited I make the same point which is this isn't about free speech and this is only tangentially about college campuses. This is about a breakdown in the basic logic of civilization and its spreading and college campuses may be the first dramatic battle but of course this is going to find its way into the courts. It's already found its way into the tech sector. It's going to find its way to the highest levels of governance if we're not careful and it actually does jeopardize the ability of civilization to continue to function. How has it gotten to this point? In part it has gotten to this point because we let it fester. These ideas were wrong when they first took hold in the Academy and instead of shutting them down we created phony fields that act as a kind of analytical affirmative action where ideas that do not deserve to survive are given sustenance. These ideas are so toxic and so ill-conceived that to the extent that they are allowed to hold sway as if one truth is equal to every other truth, right? My truth is as good as your truth to the extent that that idea is allowed to pervade other institutions on which civilization depends civilization will come apart. So we have to fight this and don't get the sense that it is just about college campuses or kids overreacting because that ain't what this is. This is far more important than that.