We're live. We did it. We're here The microphone light is on look look Microphone light is on therefore you should be able to hear me. Hello everybody I will probably keep this a short live Livestream tonight I'm I'm quite exhausted from the holiday and look here come on come see everybody look who's here Okay, I don't necessarily want the back end in my face, but but but look look look look. It's you look It's you look look. It's you I didn't care. He doesn't care. He doesn't care. He's a cat. Why would he care? Hello. Hey, hello sergeant swatter swatter house. Good evening from the United States Hello Matt and the 80s guy and low one boat to and Josiah. Hello, Mary Ann Nice to see you Mary Ann. I hope you're doing well this evening. Hello, Rae and Lester and Cyclonus Nice to see you there Cyclonus.  Hey sparkster nice to see you sparkster as well. Hello Christian bricks greetings Denmark from the United States. Thank you all for being here. Yes. I I'm probably gonna keep it short this evening. I Am all holidayed out. I I've I'm hollowed out from the holiday. I It's it's been a very Active couple of days. Hello. Hey. Hello pains toy samples. Hello JK siege nice to see you What that means though is we probably will not have time To open gung-ho. I'm sorry. That's there's probably not Not enough time to get to that today I want to get I have a few a few notes that I want to make sure that I cover a few things for you guys, but um mainly I wanted to say hello because of If I skipped this evening, I would miss the conversation. So I wanted to at least get here and see everyone and say hello and hope everybody had a fantastic holiday If you didn't have a fantastic holiday, I hope you at least got through it Hello, Johnny and photo viper nice to see the photo viper and terrace Terrence. Thank you everyone for being here Like I said a short one a short one I believe what's on your mind is not Live tonight, I think I remember that I've been I've been a little scattered. I'm sorry. I'm not hip to everything, but a few things did crossed my screen That I want to make sure to To touch on first of all, of course It's Tuesday. That means there's a new episode of half the battle Timmer did a review of classified crimson guard Crimson guard is his favorite figure. So, you know, it's expected that he should like the classified crimson guard He pointed out something that is The same problem I have that that big that big hinge joint At the ribs and like across the chest the brutal chest cut It really does interfere with the look of the figure and I know they've done some Where's I don't have a handy. I know they've done some that have like the ball and socket rather than the big hinge But I Mean it still has the same problem So I don't know that there's a good way to do it. There's a right way to do it to make it look better but I Mean I've you probably need some kind of articulation there, you know of some form but Either way they do it it's still like cuts right across any design you have on the chest now You could put a vest over it. You could do put like a a tactical vest a flak jacket over it But then like You still eliminate that that articulation right it makes it you can't like move as much with the big Rubbery plastic thing over the the torso. So, you know, it it's a I don't know the right way to do it All I'm saying is that is a it's a it's a brutal chest cut It's a it's a cutal breast chuch So, yeah, hello, I think I said hello to Johnny already, but hello again. Hello Victor. Hello rat face hello white Vegeta and Josiah and Josiah mentioned yes, there were special editions of of what's on Joe mine including knowing is half the battle podcast. I Was able to see that but I haven't been able to Check out anything else. I haven't I haven't been able to do much Other than holiday I've holidayed And worked I always work. There's no excuse for not working. You work anyway, but in addition to To holidaying I Haven't had a whole lot to do with a whole lot so But I do want to point out of a few things that were in the news First of all Duke number one Duke issue number one from Skybound is supposed to be released tomorrow So we can finally check that out. I feel a lot better about About the Skybound g.i.jo Slash Transformers universe I feel better about it So we'll see we're gonna check it out But with the information that's come out, you know leading up to the release of this issue and and Cobra commander and I feel better about it. It does seem like they took the time and the care to To to do it right and I hope they did I hope they did hello Aaron hello TJC nice to see you Duke number two Well, we certainly hope that Duke number one isn't a Duke number two I Thank you for the super chat Josiah and yes, I absolutely plug the damn show. I like the show so I will I'm happy to plug the damn show and Besides that there was There there was a leak that there was another g.i.jo slash Transformers mashup Was in the works this one being an Optimus Prime slash MoBat tank slash Hawk now the character combinations of Optimus Prime and Hawk that makes sense, but I guess they're gonna have Optimus Prime transform into The MoBat Yeah, I'm not a huge fan of the the crossover toys anyway, so it's not something that is aimed at me It's not something that I would be getting but I I'm intrigued at seeing how they're going to turn a Tank into Optimus Prime. Just see there has That see this is what I'm thinking green Optimus Prime So they can't do a green Optimus Prime. Hello, anything Joe's nice to see you. Thank you very much for being here. Nice to see you there The so they're not gonna do a green Optimus Prime. So I mean Is it gonna be one of those deals where? Optimus Prime is just under the tank and the tank stands up and it's Optimus Prime. I don't know I don't know But it's a it's a choice It's a choice But like I said, I don't really go for the GI Joe Transformers crossovers I'll look at it out of curiosity. I'll just see how they do it, but it's not something that I'll be buying It's that not not in my wheelhouse, but that was out there also There was a leak of some super seven O-ring figure listings in targets system and I have actually have a graphic for it so we can look at it and and talk about it so these these were the Super seven O-ring figures the GI Joe O-ring figures that Obviously, they're not available yet, but these are the ones that were Leaked out and I have here like it's in white text. I really thought that would show up better But I put in white text credit question mark question mark I don't know I would I was trying to find out who the original source was for this information and I kept I found several sources that used the same graphic all of which said they got it from somewhere else or they didn't know who to credit so so whoever did this thank you for the information but Since since Since it's we don't know where it came from it's kind of hard to validate right it's hard to confirm this if we didn't know if we don't know where it came from because Anybody could make this graphic I'm you know knock on wood that this is genuine. I I don't want to put any misinformation out there That's why I'm putting an asterisk By the can I do an asterisk? Let me do an asterisk Let's see. Hold on here. Oh, create a band. Let's see Can I just do an asterisk banner? add and then There we go. See in the bottom of your screen there asterisk I don't know where exactly this information came from and I don't know how valid it is but This is what we have so far. It looks like there. It's G. I. Joe snake eyes comic o-ring action figure interesting, okay and a Duke cartoon o-ring action figure there have now been like a Few attempts to do an animated series Inspired Duke figure Right, so this is another one. I'm not sure. I don't know. Maybe they can do something more with it, but Didn't we did didn't we just get an o-ring Duke? that's Inspired by the animated series but speaking of which inspired by the animated series Raymar who is the giant? giant fighting guy from the mass device mini series and Covergirl blonde as she appeared in the early episodes of the animated series So Super 7 does like to Reach a little farther out reach a little deeper into the lore to get Inspiration for their figures. I guess it makes sense that they'll do a snake eyes and a Duke Though like that's like printing money, right? That's like printing money. Of course, you're gonna do a snake eyes and a Duke I would like to see How they do them differently That's what I'd really like to see and that's what would Get me interested in the Super 7 o-ring figures is how are they gonna do them differently from what we've seen before So we've got GI Joe snake eyes comic o-ring in what way is it? the snake eyes from the comic book we've had some Some iterations of snake eyes from the animated series So what specifically makes it snake eyes from the comic book? but Raymar and Covergirl, you know those Those are Relatively new. I mean, I I don't know if they're gonna do Raymar as a Regular-sized figure. He was like a giant. He was a giant in the show But I mean Covergirl I mean, that's another character that is has been revisited a few times but not too many times so What are they gonna do?  That's what they'll do But I mean other than that What is Super 7 7 planning to do to refresh the brand now? It's possible that this this leak this isn't information May not turn out to be accurate. So I don't know I don't know but if it does What I'm really gonna be looking for is what what are they doing what how are they refreshing it? How are they bringing the series up to date and to make someone today? Interested in it. So we shall see but anyway, I wanted to show you that because well, I found it but if anybody knows who who originally Got that graphic. I think everybody would like to know Anyway, hello. Hello, Tony Jackson and anybody else who snuck in So, yeah, yeah, that's that's the Super 7 stuff It It makes you wonder also how far along they are in the in the production process Because we only found out about the Super 7 o-ring GI Joe license recently But I assume that they had the license before then they were only allowed to announce it recently Um, so how long have they been working? I'm just very curious. I'm very curious but anyway Hey Michael and and thank you Merry Christmas to you and you also look great. You're looking pretty good Thank you very much for being here So let's let's let's check these off the list. We talked about Duke number one I'll tell you I'm more interested more excited about the skybound Duke comic book than I am about the Super 7 o-ring figures, but Super 7 could win me over it depends on what they have it depends on what they do So I'm I'm interested. I'm not saying I'm I'm not interested. I'm interested. I'm intrigued. I'm paying attention. You have my attention Um But but the the comic book series that I'm actually optimistic about right now We talked about the Optimus Prime Moab ad hoc. I Talked about Super 7. We talked about Timmer Let's see What else oh well before before we move on I Like anybody who just dropped in I would like to remind everybody that I will I'm gonna do a short a short Livestream tonight probably just half an hour and the only reason is because I'm tired I've I worked all day today and and Partied all day yesterday It's it's been it's been a quite an exhausting Quite an exhausting Couple of days, so I'm just gonna I'm just gonna keep it shorter Which means which means that I probably probably won't get to grunt this time. We'll try to get to grunt, you know Next time next live stream is a we're in a new year It's a new year a fresh year and maybe we'll finally be able to open the classified retro gung-ho Diana Davis says we must talk about new Duke number one. I'm I'm looking forward to Reading Duke number one. I I have I'm more interested an Optimistic about the comic books than I have been for a while Of course, I like Larry's series. I really like Larry's series But with issue number 301 it really feels more invigorated And I don't know like what the difference is It's still Larry writing it right and it's still Larry writing it but just that it feels snappier It just feels snappier. It feels like he's he's got his heart in it. So And the skybound series I am I'm interested I'm actually optimistic about it so we're gonna give it a shot we're gonna We're gonna give it a roll Even though as I mentioned before I'm not I'm not Generally a fan of the GI Joe Transformers crossovers. I think most of those crossovers are not great But the the the skybound team does seem to Put some thought into it. So, you know, I'm optimistic. I really I really am I Really am optimistic Did you notice that he has like a little little white tip on his tail? He's got Like I don't mind him like walking in the frame. I just don't I'm not I don't necessarily really love having a cat butt in my face So, yeah, I love you too, but I don't want I don't want a cat butt in my face Okay All right. Oh look, okay. Yeah, he lays down and almost spills my drink. Thanks, buddy Thanks, buddy. Yeah, you just make yourself comfortable. Make yourself comfortable. There you go, buddy. Oh, by the way by the by so I was trying to think of what to do for the thumbnail for tonight's live stream and It hit me boxing day boxing day. That's it so Obviously for boxing day I I need a picture of big boa.  He's got his dukes up and then like as I was putting him away the figure like Disintegrated in my hand the o-ring fell apart the o-ring fell apart in my hand as I was putting it back and it's in in this little plastic bag. So, um, you know, that's You know, he's I think this means he lost I Think I think this means like if you're in a boxing match if you're if you're in a boxing match And you end up looking like this. I Think you I think you lost. I think that's an automatic Disqualification if you follow it if an o-ring busts if you know if an o-ring breaks, that's a TKO That's a technicality, but it's a TKO But yeah, that's so there there's an o-ring that I need to replace that's a that's a thing that happened so Oh, the other thing that's on my list that I wanted to talk about something that's very interesting is that there seems to be from a Put it in T. Rex's mouth. There seems to be From an eBay auction some new discoveries Some new newly discovered pre-production figures in an auction that included some of the new face sculpt new head sculpt 82 characters the ones that We're going to have new heads in 1983 as a running change, but that got canceled We know that some Samples were produced carded samples. Well, this eBay auction included some loose samples and What appeared to be some 1982? Cobra officers and Cobra trooper of a Cobra officer and Cobra trooper that had the Mickey Mouse Cobra Emblem on their chest like the Mickey Mouse Cobra commander that has never been found before It's never we've never seen that before and it's never been a confirmed that they those have ever existed before I was skeptical at first. Well, I mean It's it's extraordinary. So the the only correct First response is to be skeptical It's it's very Curious, it's very Thank you for the super chat Joe fan. Mr. S wants to know if you got any GI Joe stuff for Christmas Gotta he got a Hess truck and ice cream soldier. Hey, that's cool. Uh an ice cream soldier. That's that's very nice Did I get any GI Joe's? I did I don't have it with me. I'd show it to you my daughter my oldest daughter got me a really nice Storm shadow slash snake eyes Shoulder bag like a carry-on bag a travel bag Which is good because I got to do a lot of travel. It is really cool. I wish I had it I'll I'll show it to you next time. I'll show it to you next time But I did get some cool stuff. First of all, hello, mr. S. Thank you very much for watching.   So thank you for that. I got some shoes. I got You know, I got stocking stuffers But that was the joke thing that I got and And that came from from Tori and thank you again Yes Because you know, this is how I roll right this is what I do I will I will complain I will look at a problem and complain about it but not actually Not actually Fix the problem, but I you know, I got lots of other things to do but that problem someday is just gonna get on my last nerve well Marianne stepped up and Fixed it. It's it's not a leg lamp, but but I would I would probably display a leg lamp in my in my window there But thank you again.  What was I? Oh, I was talking about so the The the Mickey Mouse trooper and officer Since it's something that hasn't turned up before I think it's completely fair to Look at it examine it and at least question whether or not it's real Not because of the value, you know, not because anybody might waste money on an auction But because you don't want to Unintentionally spread misinformation if there's something that's been slipped in there that isn't real Since then I think I've seen enough evidence to conclude that That they do seem to be real Which means that at least there were at least some pre-production Cobra troopers and Cobra officers that had the Mickey Mouse logo What that means this is something that we've always wondered about and that is why did the early Cobra Commanders have the Mickey Mouse logo? Well, the the production samples were probably using that before they finalized the logo and The factory would have had that the factory would have had that That tool the the mask the paint mask for the the Mickey Mouse logo So while that was fixed it was I guess corrected before The trooper the officer released It wasn't before Cobra commander was released and the Cobra commander figure You remember they were needing to push those out fast because they got a lot more orders Then they were expecting for Cobra commander. So That may have been the reason why some of those Mickey Mouse logos got got shipped out whereas By the time the trooper and the officer were released that was That that was changed, but it's very interesting. It's very interesting. I would like to Learn more of about the history of it. I'd like to learn why it ended up in this eBay auction It would be really nice to have a chain of custody. So we'd figure out where these things came from It's it's it's an oddity. It's a curiosity, but it's interesting. It is it is very interesting. Hello, JLS comics I just saw you come in here Nice to see JLS comics and anybody else that's snuck in here without me saying hi. Hello everyone So How are we doing? We got a few more minutes But just a few more. I really do need to wind down I'm quite tired. It's it's been it's been a Hectic time and really it's gonna be that way for the rest of the week because you know, I had to They forced me to take yesterday off work right they forced me to take yesterday off of work Which means I got to make up for it at some point. So so it's gonna be It's gonna be a week. So heads up The next let's see the next Let's see the next Tuesday is the second, right? Yeah, the next next Tuesday is January 2nd. Oh, hello What's on Joe man? You just missed it.  You missed me plugging the damn show I did I did and thank you for the super chat Um What was the thing? Oh, somebody's saying sorry to I've missed something Well, I'm Morrigan Wong said people are giving condolences and I missed the reason why but my condolences as well I apologize for for not keeping up with the chat but Anyway As far as I know there will be a live stream and hopefully a regular normal live stream next Tuesday And I believe yeah the the following week there won't be like this the second Tuesday of january. They definitely will not be Because I will be out of town Mary Ann and I have One last out opportunity to do something before she starts school So we're taking that opportunity. We're gonna spend some time together So I will not be available for the second Tuesday in january Um, and then after that it's going to be madness. I'm still I'm still thinking about going to winterfest in kentucky Um, but I should have grabbed the link I should have put the link in in the description I I was thinking about it But I still haven't pulled the trigger on that because there's so much going on But I'd really like to go if I if I am able to go I definitely will Will let you know, um Yeah, 2024. Yes, it's Yes, Sean is believe it or not 2024 is happening. We're in the future. We're in the future. Where are the flying cars? um So, yeah, there's it's gonna be a very very busy january on top of that I've got to Work and I have video ideas that I want to do and I've got to do some um Just some tasks that are required for Uh for cobra convergence eight cobra convergence eight, which will happen in july There's a lot to do a lot to do before then and I've just got to get some of it done. So Um, it's gonna be a really hectic month, but uh, I'll try to keep coming to you. Um With tuesday livestreams with the exception of of one in january. Um, I'll I'll I'll keep uh I'll I'll keep you guys posted on all of the happenings and whatnot and maybe You know, maybe we'll actually be able to Open this gung-ho someday someday will will we ever get to open the Retro gung-ho maybe next time maybe next time, but anyway, so I'm gonna I'm gonna go ahead and wrap it up I know it's a short one, but um, I I need to I need to fall over and You know, maybe pass out on the floor a little while. I'll be fine. I'll be fine Uh, but I will um, I will catch you all next week Uh and until then uh, remember only only tuesday Is tuesday Bye everybody. See you next time


We continue today with chapter 10, the decision to forget. Unless you first know something, you cannot dissociate it. Knowledge must precede dissociation, so that dissociation is nothing more than a decision to forget. What has been forgotten then appears to be fearful, but only because the dissociation is an attack on truth. You are fearful because you have forgotten, and you have replaced your knowledge by an awareness of dreams because you are afraid of your dissociation, not of what you have dissociated. When what you have dissociated is accepted, it ceases to be fearful. Yet to give up the dissociation of reality brings more than merely lack of fear. In this decision lie joy and peace and the glory of creation. Offer the Holy Spirit only your willingness to remember, for he retains the knowledge of God and of yourself for you, waiting for your acceptance. Give up gladly everything that would stand in the way of your remembering, for God is in your memory. His voice will tell you that you are part of him when you are willing to remember him and know your own reality again. Let nothing in this world delay your remembering of him, for in this remembering is the knowledge of yourself. To remember is merely to restore to your mind what is already there. You do not make what you remember. You merely accept again what is already there, but was rejected. The ability to accept truth in this world is the perceptual counterpart of creating in the kingdom. God will do his part if you will do yours, and his return in exchange for yours is the exchange of knowledge for perception. Nothing is beyond his will for you, but signify your will to remember him and behold, he will give you everything but for the asking. When you attack, you are denying yourself. You are specifically teaching yourself that you are not what you are. Your denial of reality precludes the acceptance of God's gift because you have accepted something else in his place. If you understand that this is always an attack on truth and truth is God, you will realize why it is always fearful. If you further recognize that you are part of God, you will understand why it is that you always attack yourself first. All attack is self-attack. It cannot be anything else. Arising from your own decision not to be what you are, it is an attack on your identification. Attack is thus the way in which your identification is lost, because when you attack, you must have forgotten what you are. If your reality is God's, when you attack, you are not remembering him. This is not because he is gone, but because you are actively choosing not to remember him. If you realize the complete havoc this makes of your peace of mind, you could not make such insane decision. You make it only because you still believe it can get you something you want. It follows then that you want something other than peace of mind, but you have not considered what it must be. Yet the logical outcome of your decision is perfectly clear if you will look at it. By deciding against your reality, you have made yourself vigilant against God and his kingdom. And it is this vigilance that makes you afraid to remember him from the workbook. Lesson 74. There is no will but God's. The idea for today can be regarded as the central thought toward which all our exercises are directed. God's is the only will. When you have recognized this, you have recognized that your will is His. The belief that conflict is possible has gone. Peace has replaced the strange idea that you are torn by conflicting goals. As an expression of the will of God, you have no goal but His. There is great peace in today's idea and the exercises for today are directed towards finding it. The idea itself is wholly true. Therefore it cannot give rise to illusions. Without illusions, conflict is impossible. Let us try to recognize this today and experience the peace this recognition brings. Begin the longer practice periods by repeating these thoughts several times slowly and with firm determination to understand what they mean and to hold them in mind. There is no will but God's. I cannot be in conflict. Then spend several minutes in adding some related thoughts such as, I am at peace. Nothing can disturb me. My will is God's. My will and God's are one. God wills peace for His Son. During this introductory phase, be sure to deal quickly with any conflict thoughts that may cross your mind. Tell yourself immediately, there is no will but God's. These conflict thoughts are meaningless. If there is one conflict area that seems particularly difficult to resolve, single it out for special consideration. Think about it briefly, but very specifically identify the particular person or persons and the situation or situations involved and tell yourself there is no will but God's. I share it with Him. My conflicts about blank cannot be real. After you have cleared your mind in this way, close your eyes and try to experience the peace to which your reality entitles you. Sink into it and feel it closing around you. There may be some temptation to mistake these attempts for withdrawal, but the difference is easily detected. If you are succeeding, you will feel a deep sense of joy and an increased alertness rather than a feeling of drowsiness and innervation. Joy characterizes peace. By this experience, you will recognize that you have reached it. If you feel yourself slipping off into withdrawal, quickly repeat the idea for today and try again. Do this as often as necessary. There is definite gain in refusing to allow retreat into withdrawal, even if you do not experience the peace you seek. In the shorter periods, which should be undertaken at regular predetermined intervals today, say to yourself, there is no will but God's. I seek His peace today. Then try to find what you are seeking. A minute or two every half an hour with eyes closed if possible would be well spent on this today. There is no will but God's. So today is the day of sinking deep, deep within, opening, opening our hearts to the understanding, to the awareness, to the experience that there is no wills but God. We have seen from the text that it was only the decision to forget that generated a dissociation. To dissociate is to attempt to forget. But the knowledge of God, the knowledge of truth, the knowledge of oneness must precede dissociation. So dissociation is nothing more than a decision to forget. Today we come back to the truth in the experience that there is no will but God's, that all attack is an attempt to forget God. Any seeming attack is an attempt at an attack on truth. This is because you have replaced your knowledge by an awareness of dreams because you are afraid of your dissociation. Not of what you have dissociated. Afraid of dissociation but not of what has been dissociated. Jesus reminds us when what you have dissociated is accepted, it ceases to be fearful. Love ceases to be fearful when it is accepted. Peace ceases to be fearful when it is accepted. Joy, happiness ceases to be fearful when they are accepted. Oneness. God ceases to be fearful when this pure love and oneness, when God ceases to be fearful. In this decision lie joy and peace in the glory of creation and today we bring our willingness to remember as Simba hears from the clouds in the sky the voice of his father in the movie Lion King. Remember. Remember. For in this remembering is the knowledge of our self as the Christ. Remember identity. Remember. To remember is merely to restore to your mind what is already there. You do not make what you remember. You merely accept again what is already there and what was rejected. The ability to accept truth in this world is the perceptual counterpart of creating in the kingdom. Today we open to accept our identity. Today we realize we are the kingdom of heaven. There is great peace in today's idea. There is no will but God's. Peace. Nothing can disturb me. My will is God's. My will and God's are one. There is no will. I share it with him. There is no will.


Big virtual welcome for Abhishek and Valmik. Over to you gentlemen. Thanks for the introduction. Myself and my colleague Valmik will be taking this session. So our today's topic is human-centric digital assistance. It very much act in the current scenario where every organization is realizing the need for automating mechanical works, and introducing digital assistance. Human life is very precious and is meant to do value act for business. It is high time that we actually introduce digital assistance in our daily work wherever applicable. So this slide, I would like to take a pause on this slide so that each of you think through that what are the pain areas in your organization where you require digital assistance and why. Can you think at least three things that you would like to change because you consider it to be bad work? Can you think that what work works you at your workplace, what causes you pain, what is biting you, what's broken and what is to be fixed? This slide highlights the inference taken from the survey conducted by an analyst last year, which is focusing whether the organization expect significant increase in the role of digital workers or will the activities remain with the human select by end of 2021. We have categorized the complexity of the overall activities in three categories, low, medium and high. As per the survey, routine technological skills such as data processing and performing complex technical activities such as IS potential for intelligent automation and basic skills as good potential for intelligent automation. These skills leave significant thinking towards which will be structural thinking, problem solving and decision making. So how do we make the shift? Let's analyze that what is the work break of a common employee? There are a lot of bad work, some amount of good work and less great work. Can we reward this one? Is this possible? Can we utilize our human brain, which is very much uniquely designed to adopt new challenges and predict various outcomes which take year and month for a machine to be trained on? Why not use our valuable gift of brain to do something which is much more worthy than spending time on bad work such as disordering data, injuries and mechanical tasks? This slide prompts us to think how we can make a shift to the quality of work, what we do. Incremental changes from redundant to value add tasks will slowly change the way organization operates today. In the next slide, so here what we have done is essentially that we have changed our approach in addressing the challenges. Additionally, we had process-centric work where we were scanning individual processes and trying to fully automate, but the impact was not much due to less adoption. However, when we change the pivot from process to the actors and make it human-centric, the impact will be more and adoption will increase. There are various avenues to introduce distal assistant in our daily work. One significant could be our buddy could be the SCDA which is human-centered distal assistant. Live along the IT industry, even if you think about the private or public sector, there are ample opportunity to replace the human-centered task written by smart distal assistant. This is like manufacturing companies, they are the first to transform the operation done by humans. For example, even in the current scenario of COVID-19, with the lack of distal assistant in banks, FFCC, and many companies, it poses the risk of human employees. In this slide, we are introducing the concept of distal assistant, which is a virtual co-worker designed to carry out certain tasks which are human tasks, human-centric tasks. If you smartly design the enterprise architecture of the organization and keep technical technology first, in fact, that's the team of the NAPCO, then it will be much easier to implement this distal assistant on the impacted segments. SCDA, which is human-centric distal assistant, that intends to automate tasks and processes for the actors. It can also interact with another virtual agent which will introduce the coordination and reduce information queries between the employees. In the next slide, in this slide, I'm talking about the technical ingredients of the distal assistant. How distal assistant can be made. At high level, the technologies can be categorized into three sections, which is RPA, robotic process automation, artificial intelligence, and analytics. Again, in RPA, there are two components, bot orchestrator and bot client. There could be two scenarios in RPA. One will be attended and unattended. Attended is something which is leveraged when someone wants to perform the front-end related tasks. Unattended is something when someone wants to perform the back-end related activities. In artificial, the main component of AI, which has been used as part of the SCDA are NLP, NLU. This is used to comprehend the meaning and intent of content to improve decision-making, to analyze the sentiment and tone of the user's employee, and then to classify the user complaints, the simulators of conversations used to identify and categorize unstructured content which allows the bot to accept decision-making data. The third piece of this section is the fuzzy logic. This is used to increase the data. And the last, but not the least, is the machine learning under AI. This has been used for improvisation. AI engine learns from the data and improvises over a period of time, and for that purpose, it has been used. And the last component, which is the analytics, this technology is used for meaningful reporting so that management can take the right decisions at the right time. This slide talks about the overall solution architecture. We can categorize this overall solution architecture into four parts. The first one, which you are seeing on the left, that's talking about the different channels. It could be through your channels like TeeM or through any portal. Then the second layer is the client component which again can be classified into two parts. One is the conversational AI platform, which has chatbot. Then the RPA client platform, using what that trigger will be sent to the server component. And the third section, which is the core engine, comprises of the orchestrator control room and the AI engine. Even the orchestrator, which you are seeing in the middle one, that's the core component. And these take care of the license management, bot scheduling, credential management, the bot prioritization. There could be some scenario that you want to prioritize the bot. Then you want to schedule some specific bot to run at some specific timing. And you want to store your credential in some kind of a secure credential vault. So all the things would be taken care by the orchestrator control room. There could be also some scenario where you need to handle the bot request during part. So that also would be taken care by the control room of the orchestrator layer. There is also integration required with the other enterprise system to exchange the right information. So this is the overall solution architecture of our human-centric distal assistant. Now I would like to hand over to Michaeli Bommi, who will explain that how to design the ACDA. And he will also take you through the interesting case story of one of the ACDA use cases. Yeah, handing over to you, Bommi. Hey, thank you Abhishek. Hope I'm audible to all. So as Abhishek has, hey, can you acknowledge, am I audible to all? Yes, Bommi, you are. Yes, you are. Thanks. Yes. So thanks Abhishek for taking through her concept and technology in a blurs. And also you've shown what are the overall solution architecture. I've been talking about the design principles of this transformation and roadmap for this journey through a case. So as the core of this transformation is human centricity. Our design principles are also built around human journeys. It could be an internal journey. It could be an external journey. It could be a journey of an employee or it could be a journey of a client. So how typical it is done should begin by deconstructing the job profile of a user's role in an organization. So largely we are for illustrating the case. We are taking an internal example. So when we deconstructing the job profile of a user's role in an organization, we understand what are his key KPIs, what are his motivations and what are the experiences that he goes through during each of his journey. And here the intention is to study the various job tasks, get his volume details by performing a time and motion study at an aggregate level. Now we conduct a design thinking approach that I will be talking in the next slide to identify the pain areas in his various journeys and then we come up with a solution spectrum on an overall level. We identify what are the key problems and define an MVP construct. It's a minimum viable product construct. There might be a case that some solution require a change in existing data strategy that we have, we may have to tweak or create a new data strategy altogether. So once we've done that, once we've defined data strategy, we build an implementation model with existing maturity of the organization. And then there is a roadmap in plan. So while that slide gives an overall approach we understand where it is coming from. We all know that when organizations processes become more and more standardized. However, it also brings a reduction in innovation level. There is a clear need to focus based on standardized tasks which are already there in place and more on standardizing the new innovative things. How can I get to next level of business? Why design thinking? Where does it fit? Well, mostly design thinking-led approach is desired to deconstruct any problem statement. Arrive at possible solution path, what is the solution spectrum of any problem adds more dimension in a solution space and helps you validate quickly whether you are going in a right direction you need a course correction. So typically we conduct when design thinking workshops with functional experts, SMEs, users. The key pasting such questions which are very fundamental to this daily journey is how do we get you to do more meaningful work? How do we get you to do, contribute more and more and make more impact in your organization? How do we get you to grow your work practice in your organization? How do we get you to make a real impact that you always desire? And how do we help you amplify the human potential in your practice or in your segment or in your workspace? So these are the fundamental questions that we keep on asking to get to arrive at a pain point of the user. Let's talk it through a case study. So this slide says a glimpse of an analysis done on a target role folder which is a QA engineer. But essentially we have done initially we reconstructed these job profiles for a segmented users and this talks about one segment user of QA engineers and we have performed a detailed analysis and after conducting various time and motion study we have understand the pain points by co-creation method which is again the design thinking approach and gather all the same the pain points of that shared segment. So on right hand side we have all of them different view pain area that is listed by all of our QA engineers. Now some areas can help him do his job more efficiently some help him work more effectively while some areas can increase experience of that individual as well as stakeholders that he interact on daily basis. So to arrive at a minimum viable product before that we identified what is the outcome that we can solve and then the solution spectrum where there is an opportunity to create a maximum impact for a whole community to find a potential solution set. Now this leaves a room for significant per-create assignment greater employee efficiency so these are the drivers that drive the solution set needs to have better employee efficiency better effectiveness in work enhance employee experience as well as stakeholder experience so with this design principle in mind we have come up with a modular approach now so this slide is while this slide talks about what is our MCDA engineer of a QA engineer what are the different skills that our current level of maturity of QA engineer has gone through in his journey I would like to emphasize on the modularity that platform has to have and it has overall three benefits first is it helps augmenting my product features very quickly and by independent teams in organization so development process can be democratized and it can be accessible to all so people are innovatively they bring their expertise building solution more quickly and more innovatively second it also gives you a flexibility to change the solution that earlier required only a basic skills but has grown in complexity over a period of time so earlier something that used to upon with certain steps now require more skills to completion and third why modular approach is because there is a positive network effect between two sides of my platform as a platform I have one side I have a developers other side I have actual customers now my developers on a platform as they will more and more solution this attracts more and more user base and when I have more and more user base it was a good opportunity for developers to develop and build innovative solutions so fundamentally there are three three large scale benefits for going through a modular design of a platform now here we have tried to arrive at an implementation model how do we go about doing it how do we give something to employ very quickly while tasks that require very simple application and data management are implemented through basic process automation or RPA technology and tasks that require more analytical and statistical modeling were involved they are all implemented through AILivers machine learning, NLP, OCR, formatter so implementation model evolves over a period of time for largely two reasons first is that certain skills are supported by basic process automation solution are no longer sufficient or they may warrant a process redesigning also there is a you need to bring a change in arriving at a decision by adding more and more variables more and more data to support and more faster and in real time so because of these two reasons you need a evolving implementation model so it's all dynamic model it's not a static model and lastly I'm going to talk about in an enterprises digital transformation you know parts to capture your maximum value first instead of aligning your people strategy to your operating model and organization change your operating model by focusing on changing the people strategy technology anyways continues to be an enabler it helps being for everyone at almost same pace somewhere early adopter somewhere you know not an early adopter but accessibility of technology remains almost same so first you have to get through you know you have to re-engineer your processes by introducing new digital assistant take some part of your job task you know help him do the certain task give 40% of task to him conduct 60% yourself and then you leverage AI capabilities and you fundamentally redesign the way of work redesign the processes and you know bring more changes and once these two steps are done you finally your platform model base capability adds more competencies in your organization it helps you evolve faster and at scale bring a change in your fundamental operating model it can help you introduce more services that never existed before it can help you create new revenue streams so all together with this insight I think I would like to conclude my presentation and have it to answer all of the questions gentlemen thank you both very much great to see these case studies and focus on the digital assistant now first question that came in was how do you deal with the employees who see the digital assistant as a threat yeah so a threat in the sense as you see that the topic is human-centric digital assistant to improve the productivity in fact it is not a threat rather it will it will inevitably focus on productive work and do the right job for which actually human being for which we are supposed to do so actually it is creating more time for us and being a threat so we are seeing from that perspective I would like to add a few points see we have actually we have brought a culture change by conducting multiple communication channels and we have not actually given them or hand over something to them but we have involved them in our transformation journey so more you involve the stakeholders they themselves see that I want to increase my learning I am not satisfied I don't want to do this repetitive task and that is an area that is an accelerator that employees don't see them as cannibalizing the model they themselves see that they want to move up the ladder quickly and I think you have to involve them in your journey yeah, let the employees see that they could focus on the higher value value add tasks rather than the more mundane ones next question what is the success with HCDA in RPA can you share some data from a successful implementation so adoption initially it was not much when we started because of a lot of challenges the first challenge was even what you said that there was some kind of first rate so we were not getting full participation initially but slowly and slowly we are seeing that option so I think over the period of time there will be a success and we are seeing that option rate is more and more but initially it was not 100% success yeah, sir Nome, you want to add anything yes, and one more dimension to this as an RPA if the question is asked in a whether an RPA is a successful technology or it's not capable so we have seen that yes, RPA is a technology that brings the agile manner of transformation certain tasks faster cycle, faster build cycle when I go and create a PI based use case and implement that it helps me take certain time to create my models create tested based models train them it takes certain time while when I do it from RPA what happens that there are certain tasks which are very fixed very mundane success ratio of my RPA based use case or RPA based what actually is not 100% all the time certain times what also gets failed because of various reasons it's all x, y coordinate based automations certain times UIS change there is a rapid upgrade upgrade was there systems got UI changed and it's all hard coded you have to bring more parameterized and more support required but and so what always RPA what doesn't you know successfully execute all the time but you have to design it where you see the variable of instance of failures of what are high and then you know see what are the learnings that you can adopt to your RPA model so it's a it's a journey for our RPA and we are seeing that solution is also promising great okay thank you which you believe one of the questions was how does a bot client how is a bot client helpful for a QA engineer so you covered that beautifully in the presentation how does HCDA help to come up with a minimum awesome product instead of a minimum viable product I certainly am not too sure with that but obviously would did you get a chance to attend yesterday's event that talk about this I think it was more it's more it's more it's it's more it's more it's more it's more it's more it's more it's more it's more it's more it's more it's more it's more I think it was more about let's try and before we actually go with with a minimum viable product, let's see if we can do something that's a little better without or something that will they talked about something that was aimed at client delight, you know, customer delight and satisfaction rather than just the minimum, minimum viable product. Yeah, so if in fact, in one of our presentation we have put so that's the kind of a shift. So even we are doing the same we are proposing the same that instead of focusing into a process. Why can't we pick specific process which is essentially and then automate or provide the kind of wow factor to the employee so that employee gets more time, more and more time for them, and that will increase the productivity of the employee. Right. But so that's the kind of it is in very much in a line with the minimum awesome product. Yeah, thanks for clarifying. In fact, we were not aware of. But yeah, it is very much in a line with minimum awesome. That's great. Great. Now is a nice twist. Gentlemen, we're we're right on time and your break. So thank you both Abyshek and Balmik for your it for your insight and and sharing your experience and we look we look forward to seeing more of these in the workplace.