Welcome to the Cube's coverage of HPE Discover 2021. I'm your host, Lisa Martin. I've got a couple of guests with me here from Infosys. Alumni, Uma Lakshampathi is back, Senior Vice President and Regional Head of Amia at Infosys. Uma, it's great to see you. Welcome back to the program. Yeah, hi, Lisa. It's great to be back for Discover 2021. It's been a great opportunity to meet with a lot of our stakeholders in HPE. Excellent, we're going to dig into that. And Sajju Kutty is here as well, the CTO, Cloud Advisory VP, Hybrid Cloud Engineering Platforms and Automation at Infosys. Sajju, welcome to the program. Thank you, Lisa. It's a pleasure to be in the program. It was my first time, but I really enjoyed it. Well, welcome, welcome. So the next 15 minutes or so, we're going to unpack a survey that was just done. As we know, cloud has catalyzed a lot in the last year. One of those being cloud adoption. Talk to us about some of the things that you've seen. It's more and more enterprises are moving workloads to cloud. How is the hybrid cloud enabling businesses to grow, enabling them to actually have a competitive edge? Lisa, if you look at the pre-COVID scenario and what there are many, many clients which actually made a significant move into cloud. But there were many few, a few of the companies who didn't really take a mature cloud adoption. But those companies which actually did the adoption, we see that have taken a big step with the help of the, when the COVID hit them. So because they were able to be very resilient, but at the same time, they were able to, the cloud adoption really helped them to improve their business profits. When we did this cloud radar survey across, all the geographies we did it across the US, the LATAM, the Asia Pacific, the EMEA markets. And when we looked at what our clients and enterprises were able to recover and get out of this whole cloud adoption, we got a number of 414 billions of profits that the enterprises can make by using this cloud adoption. And that's what we saw in this survey that we did with our clients. Yeah, that's huge. Enterprises, the survey found can add up to, you said 414 billion and that new profits annually through effective cloud adoption. Umas, speaking with you for a second, what does Infosys describe as effective cloud adoption? When we look at cloud adoption, we have enterprises who started shifting workloads, which are very comfortable for them. And then they started to take the more mature understanding of moving workloads which were very critical to the business. So when we look at effective, it is a combination of both. The ones that were very easy to go to the cloud, the ones that made businesses able to bring in new applications and new go-to markets to their segments, to their clients. But then it is also about taking some of those legacy workloads and making a choice, the right choice to take it by transforming those applications and environments into the cloud option and that's what we call as effective. It's just not the easy ones, but also those complex and legacy-riddled ones that effectively goes on to transform itself into a new way for their clients and for the experience of the users. So big changes coming, big opportunities. Shalju, we've talked about this for many times. More and more companies moving to multi-cloud arrangements for a variety of reasons. What have been some of the things that Infosys has experienced and what are some of your viewpoints on multi-cloud? Thank you, Lisa. So if you look around, hybrid cloud has been the new normal and if you look at it, private cloud is becoming an essential component for hosting applications. When you look at it, it's more about applications which have low latency requirements. It has regulatory requirements or it has a static demand of infrastructure. Now what Infosys has done in this space is that we have developed a framework, which we call it as a right cloud solution framework. And this is focused on implementing a hybrid multi-cloud, leveraging and in-house developed tools and frameworks as well as platforms, along with our strategic partner ecosystem. That is our biggest contribution on to the hybrid multi-cloud world. Now the foundation of our framework is Infosys Poly Cloud Platform. It's a unified multi-cloud management platform. It can provision, it can orchestrate, it can also manage the cloud deployment across multiple of the environments. It can be a private, it can be public or it can be on the edge. Now apart from all of these things, it also offers features and functionalities very similar to the hyperscalers. And either it can be in terms of the user experience or it can be in a commercial model or a technology stack or it can be reports or it can be persona-based user experience and integration with multiple systems. It brings all of these functionalities seamlessly across the multiple hybrid ecosystem today. That's the biggest contribution from Infosys in this space. Got it, okay. Uma, as we see the just clear growth of multi-cloud in every industry, talk to us about what the cloud radar survey uncovered with respect to you mentioned that big number, the correlation between cloud transformation and profitable growth for enterprises across any industry. So I did mention about that, Lisa, in the previous question as well. When we look at enterprises trying to take the cloud adoption, the big benefits for the enterprises do happen when they cross that layer of moving a significant part of their existing legacy in a very transformed new world. And that brings in the new way of working for their customers, for their end users and internally as well for their various stakeholders. And that I think is creating a cost structure for them, which is very, very optimal from where they were. But at the same time, it is enabling their ecosystem of users and customers to come and operate in a very seamless fashion. And that is the biggest advantage of boosting profits for them at the same time, cutting costs within the internal stakeholders. So at one stage, you're optimizing your cost. At the other stage, you're bringing in an easiness for your clients to operate on which is actually creating that enlarged profit boost. Uma, sticking with you for a second, if we unpack that growth, that business profit growth opportunity that you, the survey uncovered, are we talking about things like faster time to market, increasing scale? What are some of the things underneath that hood? So if you look at traditionally cloud was considered the enabler for quick, faster time to market, but now cloud has become the central theme for resilience. If you look at the COVID pandemic, those enterprises which were already cloud enabled, were able to resiliently and sustain their business and grow their businesses. So as economy started opening up, I can talk about an automotive client who is today enriching businesses out of China, because they have the first economy that has opened up after the pandemic. So you see a lot of enablement for those enterprises which have already taken the cloud journey. And if you look at today enterprises are in somewhere around 17 to 18% of cloud adoptement. And if they can take that to the 40%, that's when we will see that kind of boosted profits. And we can clearly see about 400 plus billion dollars of profits that enterprises can make. All right, Saju, let's talk to you for a second. If we look at some of the survey results, the acceleration that is expected to be seen by in the next year of enterprises moving to so many more workloads to cloud. You talked about hybrid cloud. Talk to me about how the experience of working with HPE in creating joint solution suites is going to help the customers facilitate and drive that transformation. Thank you, Lisa. So if you look at HPE, HPE comes with a fine set of technology and commercial constructs, that complements our right cloud framework. And they offer the solution, the whole lot of solutions offer private cloud as a service, which is a major component of our right cloud framework. Either it is a container as a service with HPE's azimeral data platform, on HPE hardware, or VDI as a service based on a composable and converse infrastructure, or HPE's cloud built on HPC cloud built on Cray systems, and all of them commercially supported with an HPE's GreenLake offering, makes it very attractive for our customers. Now these integrations have helped us in providing a very seamless metering and billing, along with the chargeback solutions, very much in line with what is being provided by hyperscalers. Apart from this, we also work very closely with HPE to create a very compelling sourcing strategy for driving hybrid cloud driven digital transformation, while taking costs out and protecting the existing investments through various financial models for our customers, helping them in terms of transforming their digital estate in the new cloud world. And Uma, I want to get your perspective as well. The HPE emphasis partnership, talk to me about that being a win-win for your clients in every industry. So actually, Lisa is a great question, and this probably is my third CUBE interview, and I've told this previously as well in my previous interviews as well. The relationship between Infosys and HPE is very, very strategic, and it's very, very top-down driven. And today we've seen very high transformative opportunities that two organizations have come together, and we won't call it win-win, but we call it win-win-win, which is essentially win for HPE, win for Infosys, but even for the clients as well. So if you look at some of the engagements that we've jointly done, everything has been transformative. I can talk about an energy client where we've done a huge virtual VDI engagement with them where we have been able to take them very seamlessly when the COVID pandemic hit them so that their significant part of their IT users would be able to operate from their residences. I can talk about a great story about how we had enabled GreenLake for a wind energy company and how that GreenLake capability helped the customer to migrate the application seamlessly to a hybrid cloud. And there are so many examples of similar scale and size when we look at clients in the manufacturing and the automobile sector, where we've really done work very closely with HPE across all regions and all geographies to make this what I would call a win-win-win partnership. I like that, win-win-win. Who wouldn't want that? One more question and more for you. Talk to me about the next, as we talked about some of those survey results and I think folks can find that survey, the cloud radar survey on the emphasis.com website. I found it on the home page there. But looking at how much transformation is expected in the next 12 months or so, what are some of the things that we can expect from emphasis and HPE to help drive and catalyze that growth that you expect to see in the next 12 months? Yeah, and I was talking to you before this interview and you said that yes, we had a look at this and I was feeling very happy that you had the opportunity to look at the site and you said that look, there's an opportunity to also make, to continuously provide feedback and we're very happy for clients to come in and look at it and do provide us the feedback. This is a constant learning for us. We're a big learning company. And when it comes to the next 12 months of agenda, I think the pipeline is very robust for both us and the HPE in terms of the way we want to take proactive transformational opportunities to our clients, create a value differentiation on the hybrid cloud for them and clearly this survey clearly came back to reflect back to us that our strategy that we've done together as partners is the right strategy because there is a significant headroom for growth in the cloud space for both emphasis and HPE. Excellent. Well gentlemen, thank you for joining me today, talking to me about what emphasis and HPE are doing together, unpacking some of the significant insights that the cloud radar survey has uncovered. We appreciate your time. Thank you, Lisa. Thank you. Thank you for giving us this opportunity. Absolutely. For Oomah and Saju, I'm Lisa Martin. You're watching the cubes coverage of HPE Discover 2021.


Júlyne Rhoads yn fy nghymlwch fod yn dweud i gyllewyr, maen nhw yw rydyn nhw ei fod yn fwy o gynghwyno chi'n siŵr i gael ffail yn llawer? Nod. Rhaid i chi'n gwneud i'r ddiogel ar mwy. Nod yn ni? Fe wedi'u gael ar taeth i gael ar roi, ond nid yn fwy o'r hoffa ar meddwl sealed. Rydyn digwydd, mae'r ddelun yn rhoi, ac yn hoffa'n gerdyn ni o'r llun o'r rhan o'r un o chael checko. Roedd rhai o gyllewyr, i gael ei pwysig o phryd yr arddnid. ond hefyd rydyn ni wneud i eich cyfnoddiad o'r rhan o'r club. Rydyn ni, wrth gwrs mae gennych o't yn gallu'r prysau i ymddianiaeth a phobl o'r gwahau. Rydych chi'n cael ym contrwy smoothly yr arddangos. Rydyn ni'n guned i dwi neud y fan? Rydyn ni, mae'n ysgrifennu'n gwybod eich fan o'r llwyr yn gwneud. Mae'n ddim yn gwybodaeth byddai'n gwybod i'r fan nid i gael'r gysiac i'r blaid. ydw i'n meddwl i'r gweithio i ac yn dda'i'n meddwl i'r fan o'r ffun. Rwy'n meddwl i'n meddwl i'r pwysig, rei ddim yn aeth i'r bussig ar y bussig o'r ffordd o Gymraeg. Rydw i'n ddweud i'r fan yn ystod yn ei dda. Rydw i'n meddwl i'r cofnio i'r codi. Rydw i'n meddwl i'n meddwl i'n meddwl i'r codi, ydw i'n meddwl i'r codi yn ymddangos? Rwy'n dechrau'n gweithio'r cyfnodd o'r llwyddoedd yn y clwp. Fy oedd yna'n gweithio'n gwybod, Elin a Steffan wedi bod yn ychwanegu Ym Mhwylol. Rwy'n gweithio'n gweithio'r cyfrannu. Yn oed y byddwch yn goll i'r ddweud, Lydym iawn o'n ddau amddangosol i'r hyffordd gallu cael gwiswch ar y llwydd iawn mae'n deimlo yn iawn. Fydd ydych yn lleol o'r ysrwyuest ar y llwydd, ac dweud y Sant Cailus nesaf ar y glen. Rwy'n cyffredin ni'n hynny'n amlwgio gydag y gadech am hynny? Rydw i'n rai'n cyfei'r ddechrau o'r ynnw i'r leff, sef hon yn èm yn y môl, ac oeddwn i'n cyfle o'r llwydd iawn o'r regent yr uwch. Mae unrhyw gwaith llawer, mae'n feth o'i gwelio. Felly mae'n hollwch i'n bywjustい gyda'i gweithio â darlyf. Felly mae'n gweld'n cael ei gwaith, rydyn ni'n gob. Nid wedi cael ei ddechrau, yn ddisgu'r pwy i ei wedi'u gydag wneud ei blaenol, ac mae eisiau'n ddechrau, mae'r ymddir iawn i eich bod yn taith, a'i ddim ei bod yn gynghori gweld yn blaenol. A nad yw'n gweld, pan mae'n gweithio i Cwyrdd. Mae'n cwyrdd i'n gweithio i'r LIP, Ieithi gylwg, o'n gwirio'r gweithio. Rydych chi'n gweithio'n gwirio, ond y gymdeithasol yn gweld. Rwy'n gweithio'n gweithio'n gweithio, ac y ddechrau Danie Dywein yn gweithio'n gweithio'n gweithio'n gweithio, ond byddai'n ddwych, rwy'n gweithio'n gweithio'n gweithio. Rwy'n gweithio'n gweithio'n gweithio i'r tîm yn y gyfnodd. Yn ei gwaith gwaith ymlaen? Mae'r all Ac i chi'n gilydd, mae'n bod yn gilydd i'n debyddeth mewn bod yn dweud o'n go iawn. Felly mae'n gilydd i'n cael eu cyfnodd, a'n atlygu'n mynd i'n cael eu lleol. Ac yn ddechrau'r 10-point lleol o'i gweld, ond mae'n rhoi ddweud arall i'n ddweud ar gyfer ychydigau. A yn ddweud i'n ddweud i'n ddweud i'n ddweud i'n ddweud i'n ddweud i'n ddweud. Mae'n ddweud i'n ddweud i'n ddweud i'n ddweud i'n ddweud, Ond yna'n gwybod ar gyfer y cyfnodd? Mae'n gwybod i ddim yn cael ei ddim yn ei wneud. On oedd ymlaen, mae yna'n gwneud, mae e'n rhaid. Mae'n grannu agresif. Mae'n gweithio. Mae'n gwybod i ddim yn gweithio. Felly mae'n gweithio a gyddo. Mae'n gweithio'n gweithio i gael Gwyl Gwyl Gwyl Gwyl Paen, Mae'n gweithio'n gweithio i'w George, mae'n gweithio i'w Llywgrin, ac nclockwydodd ni'n meddwl i'w stryoedd. a meddwl i'w meddwl i'w trefffyn sydd rwy'n mynd i weithio. Rydyn ni'n meddwl i fynd i gynllun i'w rhaid i David hyn o'r yrthymian, ac mae'n meddwl i chi eisiau bod yn gallu ymddiru iラid. Byddai'n meddwl ei gwneud am gyfgrifoedd arbennig ar gweithredu fel yr iechyd yng Nghoedl yma hwnnw. Ma'n ffag gwelio ddweud. Mae eisiau gwleidio wedi meddwl eich gwir. I gael yw'r rhaid i fach, lle mae'r mynd i starf i gael fy hun i'w Llyfrgellhwyntion, élan mewn i'r greu, ac yn freadwyd yn gyhoeddrewyr ac yn mynd i'r mofio. Ac mae gennym gwybod, mae'n Nejwch, neu mae'n gweithio i'r llog wedi'i gweld i'r gwaith. Mae'n gwybod i'n sian, a team wedi maen nhw'n gallu bod y gafoddi yn bwerth. Mae'n gwneud am g soywil a'r holl oedol i mwneud yn gweithio i ddweud i gael mewn ffeirio a'u wneud eu chyflwy. felly bydd hynny, ac mae'n gwybod i'n meddwl i'r cyfle i'r gael. Ac mae'n gweithio'n gwneud, cynnig i'n gweithio i'r gweithio'n gwneud ac yn ei gweithio, ac mae'n gweithio i'n gweithio i'n meddwl. Dywodd, dwi'n cael ei wneud. Dyfodd, dyfodd, mae'r troffi yn y pastiol EFL TROPY o'r ddau i ddweud o'r pwg mewn oedd. Rwyf yn cyfle yw'r cyflwyth. Dyfodd, mae'n gweithio i'w gwneud i'r cwp ffaith? No, we have 18 players now. I think the AFL game when we played Oldham, we had to. Wherever we were at the time, we would have been able to have a lot of players playing with a lot of injuries. So now we are full strength squad and they are fighting the full strength team that is available. I think it is going to get us a result. Have you talked to Edin, to Stefan, to Julian about priorities we have to pick up? Is it a priority this season? I think everything is. I think the FA Cup, most clubs in league one, league two, I'll tell you. It's a chance to get a third round and maybe get a big tie. So all these games are massive games. It's a massive game for us because we need to start winning games and there's these two players that we keep saying it's the same desire and the attitude that we had over the last few weeks. Last week especially, I thought we were unlucky not to get into the ports once game and we need to take that into the start of these games. Thanks David. It's a break from the league that if you win, then win well. That confidence can then be carried over to the league. Of course it is. We know we've got to go and win a battle first. We can go and think we're just going to turn up man a game. So it's important that we get a mindset right, how we're going to play, how we're going to approach the game. And as you say after that, if you win a game then it gives you that platform, Tain is into a game at Barnsley and then we're away to Peter Brins Saturday, it's a massive game in the league. As you mentioned in the game with Barnsley, there's certain rules about who you can pick in that competition. Is that from this game or is it from the ports with game? I don't know. I don't know if you're asking a question. But as I said, you still got to pick five or six experienced players. Players have played over 40 games. So we won't be going there and as I said, it's another game where it's a massive league. You get the FA Cup, you get the EFL trophy and then you've got a very way to Peter Brins. I'm looking at the score now, we've got maybe 20-21 players now at a fit. So this will probably get Peter an opportunity to probably play on Tuesday night and maybe rest a few for Peter Brins. And you haven't mentioned Jim O'Brien. Is he ready to play 90 minutes or will it be a case of introducing you? I think it's, we'll see how he feels tomorrow. I think it's about probably making sure that he's on during a week of training. But as I said, he'll end in a week before he comes in. He can be straight in the team and I thought he'd make nervous when he first comes in. And also he's a wee bit unlucky to pick up a injury. So these are things now where we'll see how he feels and we'll see how to pick a team that I think is going to get a result because we want to get through and we need to start winning games. Chris. David, you've been in the job for two months now. How would you sum it up so far? Eh, I've enjoyed every moment.  So a lot of people get to do it and behind closed doors and they get to do their work. Whereas I'm having to do mine in public. But I think anybody now can see that the players are getting fitter, getting stronger. And as I say, it's testament to them and testament to staff out here that we're trying to work them harder to make sure that we can go in last 90 minutes again because I thought when I first came in we were only doing 65, 70 minutes. And then ran out of steam. So these are things now that I think we're getting there. And just, let's say we're creating chances just when I'll be back in front of the goal. And what about if you do get the victory, hopefully, on Saturday? How much of a turning point do you think that could be for the season as well? Yeah, I think it can be. I think it's a bit of a massive turning point because just now we are playing well, as it says, but we've just not had the results. So one result, and if you keep playing well, performances keep up, then hopefully some more victors will come along with it. And what about, we've just been talked about just now about your memories of the FA Cup in Leith. How about here, did you get to play for the FA Cup for Bradford? No, they do have in games. So what then wasn't the FA Cup? So no, if you have the good runs in it, obviously, as it tells you, 1994 we got a final against Man United. So I've been involved in cup runs, I've had good cup runs, most clubs have been out, so it's important, as it says, and these games now are one that's a relief from the league, but it adds its other pressure because obviously we want to go into the next round of the cup. I've managed to, well, I've looked at some quotes from Gary Waddick's press conference and he's very complimentary about Bradford, not taking it to account in the current league position, saying you've not long since you were in the Premier League, and is it still nice to hear that you're getting compliments despite the league, placing it among people who aren't trusting that really, they're still seeing you as a force in the league despite the position? Yeah, I think it's a stifful week when you come into your job and you've got players that you've got to work with that you didn't have and you didn't bring into your club, but as I say, the players have been fantastic, so they've come in, everyone was too long on board with what I'm trying to do, and as I say, it's nice to hear things about this, but as I say, we need to start winning games, we need to start getting away from where we are because the players deserve it, I think the fans deserve it, and everybody knows now that we are working really hard to try and get away from the ball in the league.


The minister will take questions at the end of her statement, so there should be no interventions or interruptions. I would encourage all members who wish to ask a question to press their request to see button sal and a call on Elaine Campbell. Thank you, Presiding Officer. Next year marks the 10th anniversary of the road to recovery. It signalled a landmark change in the way that Scotland deals with problem drug use, setting out a new vision in which all drug treatment and support services are based on the principle and hope of recovery. During those 10 years, much has been achieved, we have an impressive and growing recovery network in Scotland. That has proven invaluable in promoting a civic and cultural shift in attitudes towards problem drug use. Within treatment services, we have also seen a shift in attitude through the introduction of recovery-oriented systems of care. We have implemented innovative harm reduction measures such as the world's first take home naloxone programme. We have also established ambitious waiting time targets for access to alcohol and drug treatment. That all comes against the backdrop of almost a decade of record investment. Since 2008, we have invested £608 million to tackle problem alcohol and drug use. The main principles behind the road to recovery that had cross-party support still remain relevant. However, 10 years on, we must be alert to the changing nature of Scotland's drug problem and how we respond to new and emerging challenges. Our understanding of the underlying causes of addiction and substance use have developed aided by an ever-growing evidence and research base. There is a greater understanding of the effects of deprivation, poverty and adverse childhood experiences in driving the reasons that so many in our communities turn to drugs and or all alcohol as a way of escaping the painful trauma and experiences. That is why my intention is to bring forward a combined alcohol and drug treatment strategy in spring next year. Although there are clear differences between the two, the root causes and the fundamental culture of the responses by services have too much in common to be kept apart. The legal status of alcohol means that there is much that is different in policy terms around availability and accessibility. Indeed, the UK Supreme Court judgment on minimum unit pricing for alcohol is an example of the different levers that we have at our disposal in terms of preventative interventions. The Supreme Court judgment marks a landmark movement in our ambition to turn around Scotland's troubled relationship with alcohol. I therefore still plan to bring forward a refreshed alcohol strategy that sets out my plans for preventative action in early 2018. Turning to treatment and recovery support, the focus of our efforts must be on improving the experience for patients and their families. With rising drug and alcohol deaths, evidence of the devastating consequences of problematic substance misuse can clearly be seen across Scotland. Those substances are significant contributors to the early deaths or excess mortality that we see in Scotland. We know from the work of NHS Health Scotland, the Scottish Drugs Forum and Glasgow Centre for Population Health that that generation was made in part more vulnerable by the economic and social decision making of the 70s and 80s. Those impacted are now reaching an age where multiple social and health issues are meeting years of problem substance misuse with devastating consequences. However, I fully recognise the importance of resources for treatment and that is why the £20 million per annum announced as part of our new programme for government is crucial for this refresh. That represents 60 million additional funding over the life of this Parliament to help to deliver improved services, delivered with the person at its heart, not the addiction, and to enable a greater consistency of quality services across Scotland. It will also support alcohol and drug partnerships and services across Scotland as we instill the principles of the seek, keep and treat work, which I will mention more on shortly. Our refreshed strategy and the resources behind it must be innovative in approach, guided by evidence of what works, but also informed by those with experience. Whether that is practitioner or patient to stand any chance of delivering the impacts that we seek, it must be authentic and be empowering of the people seeking to make improvement. The growing demands placed on health services by ageing drug and alcohol users in particular demands services realign to appropriately and collaboratively link into other areas, including mental health and primary care. That will remove some of the current stresses placed on the system by emergency and unplanned hospital admissions. We must continue our approach of recovery-oriented systems of care. Recovery must prevail as the mainstay of our policy, with care centred around the person connecting into work on homelessness, employability, mental health and family support. That refreshed approach must be viewed as providing an opportunity to enable support to reach out to those who are most vulnerable but who cannot access the sustained help that they need for both health and wider social issues. That is vital, because we know that being in treatment offers protection against a drug-related death. There is a strong sense that that is also true for alcohol, but I want to ensure that evidence-based is robust. That is why I have asked Scottish health action on alcohol problems to lead work to enhance our understanding between the circumstances and contributory factors of alcohol-related deaths. That work will develop actions to further develop the evidence-based on alcohol death prevention and treatment services. We know that the cohort that is most at risk and vulnerable to this is often furthest away from services. That is why the refresh will develop our seek, keep and treat philosophy to services. We must actively seek out this hard-to-engage cohort, whether it be through assertive outreach, advocacy or new innovative approaches. We know that retention among the cohort can be improved. Much has already been done to ensure service quality, but there is clearly a need to consider whether the range of services on offer can keep more people in treatment by responding to their care needs in a way that addresses all aspects of their wellbeing. Finally, we also know that it is imperative to appropriately treat people by providing that person-centred care and support alongside social and clinical interventions. Increasing evidence points to factors such as social isolation and stigma as major barriers to continued engagement. Seek, keep and treat will be the guiding principle for additional investment to secure change. I expect to see services being redesigned to be more active in identifying those who are disengaged from treatment. People should only be discharged for the right reasons and appropriately supported as they move on their treatment journey. We will seek to measure levels of retention and treatment outcomes that are consistent with that approach. We must consider ways in which services can provide the wide-ranging support that will keep people engaged. That must include an acceptance that some individuals will not be ready to immediately embark upon a journey of recovery or abstinence, an acceptance that some will stumble and relapse numerous times in some cases, an agreement that that must not preclude them from receiving high-quality support and treatment when they return. Earlier today I met with alcohol and drug partnerships and health and social care partnerships to begin to give shape to the shift that is cognisant that those services currently face high demand and pressure. That is why the resources that I outlined earlier are important to enable a move to invest in models that work. Transformation will take time, commitment and energy. It will also require our health and social care systems to assess its current practice, reflect on its effectiveness, be innovative and be open to change of evidence points to a need to improve. The recent efforts to introduce a safer consumption facility in Glasgow is an example of how ambitious and innovative responses are being generated at the front line. Where we see stigma challenged and a huge public health problem responded to in a way that meets the needs of that population. The law does not currently allow that facility to proceed, but we must not let that be the final word on the matter. I have written to my UK counterpart to ask for discussions on how this Parliament obtains the powers to allow us to meet a significant public health challenge. Treatment can no longer just be clinical but must also address some of the deep-rooted social and economic circumstances that people face. It is therefore fundamental that we better join the dots between health and social care partnerships and ADPs and ensure provision of addiction services according to robust local needs assessment as a priority set out in the respective delivery plans. That will require cross portfolio, cross cutting and cross-discipline working. It will require my ministerial colleagues and I across housing, mental health, justice and employability to align our work and to collaborate. I also aim to engage thoroughly with those who have lived and living experience of addiction, families and those at the front line who dedicate their lives to doing what they can to support and help those with addictions. This strategy must be based on strong evidence and research but must also be authentic and relevant to all those who interact with it. It must be focused and must drive the improvements that we so desperately want to see, but we should not lose sight of the improvements that have been made and I need to continue with the good work that has been impactful. There are no quick solutions here. Lives are complex, can be chaotic and can have suffered great trauma. The issues that we see in an ageing and vulnerable population are long-standing and deep-rooted. Developing a refreshed approach to responding to that will be a challenge, but it is a challenge that we will not shy away from—the individuals, the families and the communities that can be devastated by addiction should expect no less. Just as parties united 10 years ago to back an approach to substance misuse, so, too, do I intend to work with colleagues across the parliamentary divide and bring back to this chamber a refreshed strategy in spring of next year? Thank you very much. The minister will not take questions. We start with Miles Briggs. I would like to start by thanking the minister for advance sight of her statement today. It is important, though, that the Scottish Government does not try to rewrite history today around drug and alcohol policy in Scotland, so let's start with the Government's 50 million cut to Scotland's alcohol and drug partnerships. That has had a hugely destabilising effect, and I would have expected an apology from the Government today on that issue. However, we on these benches see how this issue needs to be addressed, and we have long called for a cross-party approach on that. Assurances can the minister give that the new strategy will indeed provide some truly radical thinking that is designed to tackle the cultural and societal issues? Will the minister today agree to establish a cross-party MSP working group on this issue ahead of the strategy being published? Thanks, Miles Briggs, for his questions. The new strategy that we aim to make sure that we explore all options that are available to us to ensure that we can deliver a strategy that is cognisant of the new landscape that we face and that has an enhanced understanding of the current challenges that we face across the country is not going to put to one side the impact that road to recovery has had. I outlined in my statement the fact that the road to recovery has had an enormously positive impact in many aspects of life for those who have addiction challenges, but certainly we will not rule out any other innovative ideas. One of them that I set out has been taken forward by Glasgow Health and Social Care partnership. I intimated in my statement that I intend to write to the UK Government. If that is something that Miles Briggs is indicating that he would like to support so that we can get the powers here in Scotland to have bold, ambitious and exciting ways of using and treating substance misuse through a public health lens, I would certainly welcome that support. I should recognise, though, that, since 2008, we have put record funding into alcohol and drug partnerships, and we are committed to ensuring that we work with them on this refreshed approach. That does not ignore the fact that there are, of course, across all of public life financial challenges, but that is why the £20 million is needed to ensure that we enable innovative models of work to deliver improvements for people who are most vulnerable in our society is why we should welcome this opportunity to refresh our approach. I look forward to working with MSPs across the chamber and giving consideration to an MSP working group. Colin Smyth I thank the minister for advance sight of her statement. Scotland has a long history of drug and alcohol misuse, which damages far too many lives, families and communities and costs billions of pounds every year. Drug deaths in Scotland are now the highest in Europe per head of population, and last year, alcohol-related deaths rose by 10 per cent. When the Government publish its combined strategy next year, it will require radical action, but it will also require fully to be resourced, particularly when it comes to support for those battle and addiction. Can the minister therefore say what assessment has been made of the impact of a 24 per cent cut in support for addiction services and cuts in local government funding for those services? I thank Colin Smyth for his continued interest in the subject. I will, however, remind him that we have since 2008 put record levels of investment into tackling problem alcohol and drug use. That was £689 million since 2008. It is also important to remember that the total financial resources available in any given year is significantly higher than the contribution that is provided by the Scottish Government and includes direct contributions from the NHS and other statutory partners. However, we recognise the challenges that exist in public life, the financial challenges that exist, which is why I reiterate that the £20 million is important. Will it enable us to develop new ways of approaching some particularly difficult and challenging cohorts of drug users in Scotland, those that do, unfortunately, present in the drug death statistics that we see every year, and we recognise that. That is why I have committed to refreshing our approach, because we need to do something that enables us to tackle that problem and that challenge head on. There are particular reasons. NHS Health Scotland had taken forward some analysis of why that was happening in Scotland. It did point to economic and social policies of the 70s and 80s that exacerbated the feeling of isolation, neglect and drug deaths in the hearing now. There should be real lessons around the austerity policies that have been taken forward by the current UK Government to ensure that they are not storing up problems 30 years hence from now around the ways in which they are shamelessly pursuing austerity measures. There are lots of ways in which we can improve services and that is why the resources are important and that is why the engagement with front-line practitioners is also important to ensure that we have a strategy that is authentic, relevant and effectively tackles the challenges that we have in Scotland. Stuart McMillan, to be followed by Brian Whittle. First of all, I refer members to my register of interests. I am a member of the management board of moving on to Inverclyde. I welcome the announcement and the new strategy on new funding. Can the minister outline if the new strategy can examine and seek to address how different statutory and non-statutory organisations work together so that treatments are truly person-centred and reviewed regularly to ensure that they remain appropriate? I thank Stuart McMillan. Today, as I said in my statement, I met with ADPs and IJBs where there was discussion around the challenges and issues being faced at a local level and how that impacts on local planning and delivery arrangements. That discussion will continue to develop over the coming weeks and months and will help to inform the strategy. The strategy again offers us an opportunity to join those dots more effectively, not just for the immediate and front-line treatment of drug addiction but also allows us to have an impact into that wider service delivery arena, helping us to link into homelessness and employability in mental health provision as well. Reviewing and monitoring is currently under development by ISD, the daisy approach to reviewing treatment. NHS Scotland is developing a monitoring and evaluation framework. Both of those things together will allow us to get a bigger and better picture about the way in which addiction manifests itself across the country. That evidence will allow us then to take forward the best approaches to help to effectively tackle addiction in Scotland. Brian Whittle, to be followed by Neil Findlay. Thank you, Presiding Officer. Now that we know, according to the SNP Government policies some 40, 50 years ago, Westminster has specifically raised Scotland to the highest level of drug-related deaths in Europe and could have nothing to do with anything that the SNP has done over the past 10 years, even though drug-related deaths have doubled in the last since 2006, 80 per cent of whom are under 50. Can I ask the minister, given the statement that focuses on treatment, what it plans to invest to help to prevent the issues of substance abuse and poor relationships with alcohol going forward? I think that Brian Whittle does the research and analysis by NHS Health Scotland, a real disservice. Unfortunately, it is not made with any great deal of happiness that the policies pursued in the 80s have resulted and can be in part resultant in some of the drug deaths that we see today. That is the reality. I think that we should all do well to listen and reflect on the fact that those economic policies have had an impact on public policy and social policy in the here and now. That should be a real lesson for the Conservatives, whose party down at Westminster continually and harshly continue to pursue austerity measures at Westminster. I do not make that point with any great deal of satisfaction, as I have said. I think that the Tories would do well to listen to the calls not just by the SNP but around every political party in this chamber to halt the roll-out of universal credit, to stop austerity policies, because all they do, if we look at examples from the past, is to store up problems in the future. We will continue to do what we can to pick up the pieces, to do what we can to support those vulnerable people who deserve to be seen through, who deserve to have services delivered through a public health lens to enable them to go on and contribute in society and to be filled that they have the support from services that are delivered in a holistic way. Brian Whittle does a disservice to the research and analysis that has been undertaken by others who have lent their expertise to enabling us to develop a strategy that will help many people in Scotland. Neil Findlay, followed by Clare Haughey. Presiding Officer, I could not give a toss about the party politics of this. I could not give a toss about the party politics of this. This is one of the greatest issues that communities across Scotland face, but most notably the poorest communities, such as those that we all represent. People are dying years before their time. The streets are awash with illegal drugs and organised criminals have grown fat on the profits of misery. Is it not time that we had a radical change of direction? Otherwise, we will be back here in another 10 years, with so many more sons and daughters having become a grim statistic of what is our collective failure. Again, that is why we have come to this chamber today to engage what I have said at my statement. I certainly do not think that I am somebody who shies away from engaging with other people regardless of their party politics at all. The whole reason for me to take forward this refresh was exactly because of the drug-drath statistics that come out that are not just statistics.  That is exactly why my focus is on making sure that we can get things right. That is exactly why we have got 20 million extra going into the services. That is exactly why I will continue to focus my work and to work and engage with people who are constructive in their approach towards creating a strategy that we can ensure developers for people who are in greatest need of help. Clare Haughey, to be followed by John Finnie. I refer members to my register of interest and that I am a registered mental health nurse and I hold an honorary contract with Crater Glasgow and Clyde NHS. As the minister set out in her statement, the proposal for a safer consumption facility fell recently, an ambitious innovative proposal by Crater Glasgow and Clyde NHS. I note that she has written to the UK Government seeking a change in the law to allow such a facility to proceed. If the UK Government refused act, will she request that the necessary powers are devolved to Scotland so that this Parliament can make the decision? Absolutly. We support Glasgow health and social care partnerships proposals, particularly in light of the growing number of HIV cases in the city. However, as I mentioned in my statement and as Clare Haughey outlined, the law in Scotland does not allow us to proceed though we are grateful to the Lord Advocate for providing his advice. Drug law legislation is currently reserved and we are waiting to hear back from the UK Government before making any decisions. If they are not able to enable that to go forward, we will certainly always be making the case that drug policies should be and should rest with this Parliament. John Finnie, to be followed by John Mason. I thank the minister for early sight of the statement and, indeed, in response to that reply to the previous question. Minister, you rightly identify the unacceptable level of drug related deaths. At the moment, we have an outbreak of HIV in Glasgow, 105 new cases since identified at October last month. A large proportion of those have hepatitis C co-infection, a problem across Scotland. We have had the enforced closure of the busiest sterile injection equipment supply facility in Scotland and that has led to a significant decrease in the number of clients that are accessing such equipment. You touched on the issue of the Lord Advocate. This is clearly a health rather than a justice issue. Do you accept that, rather than a refresh of something that is clearly failing, that it is a radical overhaul, including looking at decriminalisation that is required? I appreciate the way in which John Finnie has articulated the points. The issue around the HIV outbreak is a matter that gives me great concern. The Glasgow needle exchange service closure is an issue that is on-going for myself and Hamza Yousaf continuing our engagement with Network Rail and Glasgow Health in social care partnership to ensure that we can try and achieve a satisfactory solution to that particular issue. John Finnie would do well to engage with some of the ADPs. The ones that I spoke to today were at great pains to say that they did not believe that the road to recovery is something that they think has failed. I outlined where there has been huge improvements across Scotland. ADPs were keen to make sure that we do not just disregard that good bit of work, but to refresh how we approach drug taking in the country and not just disregard the achievements of road to recovery. I think that there is opportunity for us to be bold, to be ambitious, but that has to be cognisant of the fact that there has been improvements made through road to recovery. We will continue to work through with front-filling practitioners and those with lived and living experiences around what we can do to improve the services across the country to ensure that we have people who are at the heart of service design and delivery. John Mason will be followed by Alex Cole-Hamilton. The minister and I attended a very moving service on Thursday evening, organised by Family Addiction Support Services, which was really our membrane service for those who had died through alcohol and drugs. She mentions a £60 million fund. Will some of that be available to support families as well as mental health and homelessness and so on? I again would like John Mason to pay tribute to FAS and the way that they do to support families across the city of Glasgow and beyond those families who are coping with the impact of addiction and the tribute that they gave to those who had lost their lives at that service last week. John Mason rightly outlines the fact that there is a need to ensure that we engage with families, and that is absolutely part of the intention of the strategy to make sure that we do not just listen to clinicians or practitioners but to engage meaningfully with those with lived and living experiences of addiction and the family who are often the ones who have to pick up the consequences of that addiction or the ones who are left devastated by the impact on a loved one. We continue to engage with organisations such as FAS, such as Scottish Families Affected by Drugs and others who will be able to input into the development of the strategy. Does the minister not accept that we cannot begin to build an effective strategy while her Government will not accept the failures of its administration, which defunded drug and alcohol services by a similar amount to that that they are presenting today as new money, on whose watch we saw a 23 per cent increase in drug deaths last year alone, making us the worst in Europe, and which continues to send people to prison instead of treatment for drugs possession? After 10 years, is that really the starting point that she would have chosen for her Government's new strategy? I reiterate that, since 2008, we have invested significantly in tackling alcohol and drug use problems since 2008, which is £689 million. Alex Hamilton would do well to recognise that the way that he articulates that problem is not as straightforward as he outlines. The trend of rising drug-related deaths has been in evidence since 1996, so it is difficult to see how there is a direct correlation between funding levels and drug death trends. He should also do well to recognise that the total financial resources available in any year is significantly higher, as I outlined in a previous response. With additional contributions from health and other statutory partners, as well as the direct contribution that the Government puts in, we will look forward to engaging with parties across the chamber to develop our new strategy, and to recognise the opportunity that we have with this additional resource to make sure that we can refresh our approach, be bold, be ambitious and to make sure that what we do delivers the impact that we need for this vulnerable group of people in Scotland. Richard Lyle to be followed by Donald Cameron. Minister, can you outline how people with lived experience of substance abuse will be able to inform those new strategies? Again, the member makes a good case for ensuring that we do actively engage with those who have lived and living experiences. That has certainly been the hallmark of our pads group that has been looking to tackle the issues around stigma. We held a recovery community gathering in Glasgow in July of this year. That was the first time that we brought together recovery communities from across the country so that they had a direct input into the work and influence of the work that we are taking forward as a Government. That engagement will continue and will continue to seek out ways in which we can reflect the voices of people with experience and lived and living experience in the new strategy that we take forward. Given the continuing public debate surrounding the efficacy of Scotland's methadone programme, can the minister confirm if the new strategy will review the use of methadone in treating addiction? It is important to recognise that we should not characterise that as something that is wholly negative. The opiate replacement therapy has been one of the approaches that has allowed that harm reduction to take place and has allowed people to have function in lives and has enabled families to recognise the positive impact that it has had on people who are requiring support. I have spoken again. People across the chamber are looking for me to ensure that I have direct engagement with people who have lived and living experiences. While the heckling happens across from the Conservatives, I will continue to work and engage with people who are telling me about the impact that that has had, the positive impact that it has had in their life to reduce harm in communities across the country, to reduce some of that criminality that others have talked about and to enable us to allow them, when it is appropriate for them, to embark on a journey of recovery. I welcome the statement and the minister's commitment to cross-party working, because I think that that is an issue in which we must have cross-party working. I think that she is absolutely right. We cannot disregard where certain programmes have been successful. Clearly, there have been very good examples of success up and down the country, but there is also a need for new thinking. Let me suggest four areas to the minister, and there are many others. I am sorry, Mr Neil. Four areas sounds like a rather long question. I am just going to mention nothing more than the headline. First of all, in children, particularly children living in poorer communities, what more can we do to ensure greater prevention of children becoming involved in drugs? Secondly, we need to evaluate the impact of the methadone programme and whether there are other alternatives that have been tried in other countries that should be looked at. Thirdly, we need to do more in relation to prisoners. Finally, we need to do much more in the poorer communities, because clearly we all agree that there is a link between poverty and drug and alcohol abuse. Clearly, we need to try to tackle the problem at source, i.e., reduce the levels of poverty and deprivation. I think that we all need to do some new thinking in all of those and other areas. Again, I thank Alex Neil for making the point. Certainly, the four headlines that he outlined will be something that will continue to engage with him on. The fact that he mentioned children is important, and there has been a continued focus on ensuring that we support this very vulnerable group of young people who we do not want to predetermine to a life of substance misuse either. We need to take a life course approach to this. While I have set out what I think has been some of that innovative thinking that I do not think that anyone has asked about, seek, keep and treat approach, which is to seek out assertive outreach to try and find people who are harder to reach, who cannot engage with services, who find that there are barriers involved in them engaging with services, to seek out and help them to keep them in services, because that stands the best chance of preventing a drug-related death. That is certainly something that is bold and ambitious. Again, it is disappointing that nobody has recognised that or wants to develop that issue more. Poverty, of course. I said and outlined the NHS Health Scotland's analysis of drug-related death that poverty has a huge link to drug taking and drug misuse in Scotland, so absolutely we will certainly look at the issue of poverty. It was interesting that the Conservatives at that point decided to clap at that point that Alex Neil made, because they should again have a close look at some of the policies that their UK counterparts are taking down in Westminster. I hear Brian Whittle talking about 10 years. How many years will he and his Government continue to pursue harsh austerity measures? How many years will he continue to consign generations of children across the whole of the UK, not just Scotland, but the whole of the UK to poverty? How many problems is he storing up and his party storing up 30 years from now, and who will be left to pick up the pieces? I thank the minister and all members for their contributions this afternoon. We will move on now to the next item of business, which is a debate on motion 9205 in the name of Angela Constance on making Scotland equally safe.


This study compared for different methods of distributing a research participant perception survey to patients, mailed paper copies, phone calls, emails, and through the patient portal. The results showed that the patient portal had the highest response rate overall, with no significant difference in response rates between the other three methods. Additionally, the patient portal was the least expensive method of distribution. This article was authored by Isis J. Calipumeral, Perin Q. Henderson, Julia T. Rushing, and others.


Now as gunshots echo across the wind, swept snow-covered reaches of the wild northwest, Quaker Poth wheat, and Quaker Poth rice, the breakfast cereal shocked from guns, present the challenge of the Yukon. It's Yukon King, swiftest and strongest lead dog of the northwest, blazing the trail for Sergeant Preston of the northwest, loaded police in his relentless pursuit of lawbreakers. And King, one new husky, gold, gold discovered in the Yukon, a stampede to the Klondike in the wild race for riches, back to the days of the gold rush, with Quaker Poth wheat and Quaker Poth rice, bringing you the adventures of Sergeant Preston and his wonder dog Yukon King as they meet the challenge of the Yukon. Be able to signal the way Sergeant Preston does. Yes, if you hurry, you can get an official two-tone Sergeant Preston mounted police whistle for your very own, a 14-karat gold-plated copy of Sergeant Preston's own whistle, offered by the ready-to-serve breakfast cereal shot from guns, Quaker Poth rice, and Quaker Poth wheat. Don't miss out. Get the tales of this thrilling offer in just a few minutes. Van Toppton smiled to himself as he and his wife, Betty, stood watching while their little daughter, Gloria, opened a large box containing a birthday present. Oh, golly, I'm so excited. Is it a big doll or maybe a wagon? Stop trying to guess. Open it. All right. Come on, puppy. Oh, isn't it? Glad you like him, though. It's up to you to take care of him. Remember that. Well, I have a feeling that mother has a lot of extra caring to do. Isn't that the puppy Mrs. Rector had in Tom Van? Mm-hmm. She, uh, she was willing to sell him to me, so I grabbed at the chance, knowing how please blow would be.  Oh, stop there. I'm going to go in my room and play with you.  Van, you know very well how the Rectors have complained about that puppy since they got him a month ago. Mrs. Rector tells me he chews anything that he needs. Oh, well, all pups do that. They have to be trained, that's all. From what Mrs. Rector told me, I'm afraid it's going to take a lot of training, Van. If he's as destructive as she says he is, we just won't be able to keep him. Oh, don't be unreasonable, honey. You saw how excited Glow was over that pup. I've already made up my mind that if that puppy persists in chewing everything in sight, we'll get rid of him. And that's that. Oh, heck, what's the use? I'll come for a while. See you later. During the next few days, Van Toppton spent more time than usual in the cafe each evening after finishing his work as clerk at the express office. One evening, Sergeant Preston entered with his dog, Yukon King, and approached Van's table. Well, hello, Sergeant. Hello, Van. Hi, Sergeant. Would you sit down? Oh, thanks. Why not, King? Because you've been visiting this cafe for the past few evenings instead of going on home as you used to do. Anything wrong at home? Nothing too serious, Sergeant. A few days ago, I took a puppy home to Gloria, got it from the Rectors. Oh, yes, I remember the pup they had. I understand they practically chewed the foundation out from under their cabin. That's a trouble.  I don't have any intention because of the arguments he's caused at home in the past few days. That's quite a name for that pup. He still has the chewing habit, I suppose. Oh, he sure has. Betty's given me one more week to get rid of him. But Gloria's crazy about the darn pup, and frankly, I sort of like him myself. A bit of firm training ought to break him of that habit. Sure, that's what I tell Betty. But you know how wives are. She claims Gloria and I have fun with contention while she has the work of trying to train him to break him of his bad habits. Well, frankly, I don't know how wives are a van, but I do know about dogs. If you and Gloria ignore his chewing habit, Betty's training won't have much effect. I suppose you're right. But say, Sergeant, isn't that the gold whistle I've been hearing about? Oh, yes. Want to look it over? Hey, that is something. Oh, it has your name on it, too. That's right. Oh, it's made of gold. It's a replica of the official amount of police whistle. Well, then, I have to move along. See you again soon. Give my regards to Betty and Gloria. I'll do that, Sergeant. So long. Goodnight, Van. Let's go, King. Meantime, at a remote table at the back of the cafe, two men had watched Van and Sergeant Preston as they talked. After Preston and King went out, one of the men spoke. Hey, Buck, I've seen that manly before up in Dawson City. What he's doing in Selkirk? They've got a regular constable here, Sam. I wish we could have heard what they was talking about. Funny, that express office has been hanging around town lately at night. That can't mean anything. He has no way of knowing we figured out robbing the express office. Yeah, but I still don't get it. It's better this way. We know just where he is. The first night that snow falls, we'll pull the job. Why do you want to wait till it's snowing, Buck? It's snowing to our tracks, so we can't be trailed. Oh, I never thought of that. I know all the planning. You just don't think. Oh, now, Buck.  All right. Late the next afternoon, snow began to fall. Sam and Buck waited in the cafe until they saw Van Topton enter after he had closed the express office. The two crooks sat for a while and then leisurely left the cafe. Well, this is it, Sam. I'll get our dog team hitched and leave it behind the boarding house and we'll bust into the express office for the back way and clean out the safe. Then what? We can run along the back way to where we leave the dog sled. The express office and the boarding house are on the same side of the street. Yeah, I know. We'll head south and take the branch trail of Bivvy Creek. I know a place there where we can hold up for a while. We'll fall and snow cover any tracks we leave, so we'll have nothing to worry about.  A short time after the two crooks had left the cafe, they got up from his table and started for the door. Leaving earlier than usual, aren't you, Van? Oh, I'm coming back. I forgot some papers I want to take home and work on tonight, so I have to go back to the office. Still having trouble with that puppy you got from the Wreckers?  But I don't want to give him up if I can help him. Well, from what I heard you telling the sergeant last night, you don't have much choice. Well, Petty's being stubborn about it, I admit. But I'm hoping she'll get to like Contention and let him stay. Contention? I need a big name for a pup. Well, I hope things work out for you, Van. I'll see you later. Yeah, I'll be back soon. Inside the express office, Buck was working on the safe, while Sam stood guard near the front. It won't take long to get this old safe open. It's open. Hold it, Buck, and put out the candle. Somebody's coming. Candle's out. Come up on the porch. Get to the side of the door, quick. Hold it, you! That grunny... Yeah, he didn't know what hit him. Help me carry him over behind the counter. All right. Put him down here. I got his keys. Now we'll get the stuff in the safe, and then we'll go out and lock him in. Nobody can fail us in this no storm. Let's get going. After knocking out Van, the two crooks cleaned out the safe. Then, locking the front doors, they went out. They walked to the back and started away with their dog team. They headed down the south trail for a couple of miles before Sam called the halt. Hey, Buck! Stop them in! Oh, fire, Huskies! What's the matter, Sam? We forgot to bring any supplies. We can't take a chance of being without food if we have to hold up because of the storm. All gone. Why didn't you think of that sooner? We can't go back to town now. If you're not, we'll be in a fix if we don't get supplies from place. That's the first cabin we come to and make them give us some supplies. If we do that, they'll get word to the constable and tell them we're headed this way. Yeah, that's right. Well, we can offer to buy supplies then and pay for what we get. That ought to keep them from being suspicious. Yeah, that's the way to do it. Let's get going. I'm getting cold. All right. A few minutes later, Betty Topton answered a knock at the door. Come in out of the snow. We want to buy some supplies from you. All you can let us have. Yeah, we need plenty. I have some cash here in my wallet. Drop my bandana. Hey, let go of that. He's just playing.  We want supplies. I'm sorry, but I have very little here. You aren't far from town, though. You can get all you want there. Lady, we're not going to town.  We're under the bed in the other room. I can't get him to come out. Forget the pup. Who's in the other room? Nobody. Daddy's in town. He works at the express office. Oh, he does, huh? That's good. Lady, this gun says you'll give us what supplies you have right now. Get busy and pack them up. We've got to get out of here. We'll continue our adventure in just a moment. This is the last week. Yes, this week is your last chance on this program to hear how to get a 14-carat gold-plated copy of Sergeant Preston's famous Mounted Police Whistle. So hurry! Get this official two-tone police whistle offered only by Quaker Puffed Wheat and Quaker Puffed Rice. The swell-tasting king-size cereals shot from guns. You get with this terrific whistle a 12-inch gold-colored braided nylon cord to hang from your buttonhole It's a beauty of a whistle plated with gleaming 14-carat gold. It's a heavy whistle. You can feel the weight and quality of the heavy-duty metal. It's a big whistle, actually over three and a half inches long. And listen to its two-tone sound that shows it's an official police whistle. Think of the signaling you can do with this Sergeant Preston whistle. Perfect for dark night, handy in any emergency. Just what you need for training and calling your dog. Don't forget, to get it by a package of Quaker Puffed Rice or Quaker Puffed Wheat. The famous breakfast cereals shot from guns. Actually exploded up to eight times normal size to make them bigger and better tasting. Delicious and tender as nuts in November. Then send the box top with only 35 cents. That's 35 cents. And your name and address to UConn, Voxel, Chicago 77, Illinois. You'll get a money-back guarantee with your swell 14 carat gold-plated Sergeant Preston mounted police whistle. Yes, hold it in your hand. Blow it, just once. And if it isn't better, far better than any other whistle you've ever seen, you may return it and get every cent of your money back plus postings. So hurry, hurry, hurry. This is the last week of this radio offer. Send 35 cents and a box top from Quaker Puffed Wheat to Softrise to UConn. Y-U-K-O-N. UConn, Voxel, Chicago 77, Illinois. How to continue. Learning that Betty and her little girl were alone in the cabin, Buck pulled the gun and ordered Betty to pack up what supplies she had available. For a moment, Betty was startled. Then she spoke spiritedly. I won't give you any of our supplies. Sam, I like to keep her covered and see what supplies you can find. Just a minute. You keep away from that cover.   Keep quiet and maybe you won't get hurt. Mama, I... I'm scared. Come here, Gloria. Sit on Mama's lap. Don't let them hurt you. Everything will be all right. You think I won't use this gun, you're mistaken.  Come on, hurry up, Sam. I'm putting the stuff in this sack here. I got about all of it. What are we going to do about the woman? You want me to tie her up and just... Don't bother, don't bother. She's alone and two miles from town. She has no way of getting there except on foot and she couldn't do that in the storm. By morning, we'll be plenty far from here and without leaving any trail by her. Come on, let's go. About an hour after the robbery, Sergeant Preston entered the café and looked around for Van Topten. Oh, hello, Jake. Topten around? Nope, he was here about an hour or so ago. Said he was going back to the office for a few minutes, pick up some papers, and he was coming back. Well, he's taken so long. Maybe he decided to do some work at the office. I'll go over there and see if he's working. Well, his dog team's still out back, so I know he didn't go home. Oh, I see. Well, thanks for the information, Jake. I'll go to the express office. Come along, King. A few minutes later, Sergeant Preston and King approached the front of the express office. Oh, strange. There isn't any light in the office, King. I'll go by the door. It's locked. Whatever Van is, he didn't go home. His dog team's still behind the café.  Is that a medic, King? Van, Van, are you in there? There's one thing to do, fella. I'll light the lamp. What's happened, Van? Can't stand. Too dizzy. Someone jumped me in the dark.  That's safe. See if this is... safe's open and empty. I'll bandage your head, Van, and then I'll get the Constable. We'll take you home on your own sled, and then we'll try to get a line on these cooks. Some time later, with Preston using his own dog team and the Constable driving Van, they arrived at Van's cabin. I'm more than glad to see the Sergeant and the Constable with you. Something wrong, Betty? Yes, Sergeant. I'll tell you what happened. Briefly, Betty told about the two men who had taken supplies. When she finished, Preston spoke. Constable, they could have been the ones who robbed the express office. Van, that bandage. I didn't notice it with your park of hood on. I'm all right now, honey. Do they have any idea that you're Van's wife, Betty? Yes. Gloria told them her daddy worked at the express office. They laughed and said they wouldn't have to tie me, that I couldn't get to town in a storm on foot, and that by morning they'd be far away in a hideout. And they must have been the ones who roamed the safe. Huh? But they must be under the couch kings looking under there. He is. He's been chewing on something he found on the floor. I want to see that, Pop. Come on, fella. Pull him out. Well, what's that you have there? Oh, a bandana. Well, that's the one Contention took from one of the crooks. Fine, drop it, fella. But why do you want that, Sergeant? Betty, your pops found something that may lead us to those crooks. King can get the scent from this and should be able to pick up their trail in spite of the falling snow. Let's go, Constable, there's no time to lose. Come on, King. Outside Van's cabin, the great dog was able to pick up the scent through the light, fluffy snow on the trail. And with King leading the way, Preston and the Constable followed with the dog team along the trail left by the two crooks. On, King. On, new husky. This strange trail leads to Beaver Creek, Sergeant. I know, we're almost there. But they may have pushed on toward Whitehorse. They'll stop sometime, eat and rest. That's right. That's what I'm counting on. Storm stops so the going's much easier. I think I see a glimmer of light ahead. Must be a cabin. Let's stop here. Well, King, hurry up, sir. Wait here, Constable. I'll go with King and see if the trail leads to that cabin. They might hear the dogs if we go on with the team. That's right. What if they are in that cabin? I'll try to get the drop on them. If I run into trouble, I'll blow two blasts on my whistle. In that case, I flat on the sled and start the team toward the cabin. All right, Sergeant. If one of them happens to be watching, he won't see you and you're close enough to help. I'll wait for your signal and lie flat on the sled. Good. Let's go, King. Inside the cabin, the two crooks pushed their chairs back from the table and stood up, buck yawned and spoke. We might as well grab a couple hours' sleep on the bunks over there, Sam. I'll blow out the lamp. With the snow stopped, we could leave here when we wake up and head for Whitehorse. Yeah, I'll look out the window and see. It has to have snow on Sam. That means we... Hey, I see a man outlined against the snow. He's heading this way. Let me see. Where? There he is. See? Yeah. He can't see us here in the window with the light out. What are we gonna do, buck? Whoever he is, we'll let him in. We'll get behind the door when he enters. Grab your gun and come on. Yeah. Outside, Sergeant Preston and King moved cautiously toward the darkened cabin. King moved to the door, sniffing, and then looking at Preston, the dog whined. Quiet, King. Just inside the door, buck and Sam had heard the dog. Buck spoke hurriedly in a whisper. Dog. Must be Preston, that mutt. Quick, get up on the rafters. Stand on a chair. All right. I'll keep busting in a minute. All right, wait a minute. That mutt can't reach us. The two men straddled the rafters above and waited tensely. A minute went by and then the door was eased open, and Preston and King entered. It doesn't seem to be... Make some money and drop your gun. That mutt can't reach us up here. Drop your gun, I said. All right. Put the dog outside. For a moment, Sergeant Preston stood outlined in the glow of the fireplace, and then he spoke to King. All right, King. Outside, boy. Now, on down, Sam. Close the door while I keep him covered. All right. Now I've got him covered, buck. Good. So we do about that dog. We shoot him before we leave. Right now, we don't want any shots to attract attention. We've got to figure what to do with his money right away, Sam. I'll light the lamp again. I've got an idea, so we won't be trailed for murder. We'll tide him out and put him on the sled. Then along the trail, we'll knock him out, untie him, and dump him in a ravine. He'll freeze to death, and no one will know what happened. It's a good idea, but one of us has to ride the sled. Him alone, there won't be room. I figure he must have brought along a sled and team, buck. He couldn't catch up with us if he hadn't. Yeah, that's right. What about in money?  Where is it? I left my sled and dog team up the trail. Can't arrest the way on foot, hoping to take you by surprise. Yeah, we outsmarted you this time. I reckon he must have come alone, buck. Well, we'll use his dog sled along with us. One of us will have to go after it before we can take Preston out. We'll kill that big mutt waiting outside first. We'll just have to take a chance that nobody will be around to hear the shots. Hold on a minute. Hold on. Tie me up and leave me here instead of taking me with you. Nothing doing.  You can keep me covered while I tie him. If you do that, I'll blow two blasts on this whistle of mine, and my dog team will come here with their own accord. Well, what about it, buck? Yeah, we don't have to agree, but take that whistle from him, Sam. And open the back window a bit, and you blow two blasts on it. Maybe the team will come. All right.  Hey, it seems like the team really answered that whistle. I thunder the team is coming, like he said. They'll stop when they see the other dog outside, I guess. Get some cord and tie Preston good and tight, Sam. Keep him covered on time, all right. Meantime, when he heard the two blasts made by Preston's cold whistle, the constable laid flat on the sled and then urged the team out. I'm yours, Keith. When they approached the cabin, King ran toward the team which stopped out front. The constable could see a figure at the window, so he lay quietly out of sight on the sled. The figure at the window turned away, so the constable quickly got up and moved to the side of the cabin. He peered inside, taking in the situation. Then he moved around to the door, patting King on the head. He spoke in a low tone. Quiet, fella. We'll go inside. You ready to get him, King? Inside, Sam had tied Preston while Buck stood near holding a gun, and then Buck went to the window and watched as the dog team pulled to a stop out front. He could see only the dim outline of the sled, but he was satisfied that no one had driven the team to the cabin. He turned away, saying... Sure a smart dog team. I was watching out the window to make sure nobody was driving the dog team here. And now we load up and get ready to finish off that mutt out there. Drop that gun! Hey, what the... Will, get you! Sam, who had just finished tying Preston's hand behind his back, grabbed for his gun, fusing Preston as a shield. I'll get that money, Buck. You don't dare shoot at me. Even as Sam spoke, the great dog King moved like a gray streak along the wall until he was behind Sam, and then he sprang as Sam aimed at the constable.   Thank you. None for that.  Look at the cords. Thanks. All right, let's have that whistle. Here it is. When you blew that whistle, it brought the constable along with the team.  What's more, you must have been blind not to see him coming. I swear he wasn't with him. I still can't figure how he got here without me seeing him. Click that over in jail. The gold's on the table, constable. We'll stop at Man's Cabin on the way back. Let's get going. Later, at the Topton cabin, the two crooks were identified by Betty as the men who had stolen supplies. With a twinkle in his eye, Preston looked at Van Topton and then spoke to Betty. Betty, you're fortunate to have that puppy Contention here. If he hadn't taken the bandana from one of those crooks and run off with it, we might not have been able to pick up their trail. Contention's bad habit of grabbing and chewing things has put him in bad around here, Sergeant. I've decided to give him up to please Betty. I'll get Glow another pot. Then Topton.  Sometimes I think you men don't have any feelings at all. But Betty, I... Here, Contention. Give me a boy. Come on, puppy, that's a good boy. You're staying right here with us as long as you live, Contention. And Glowrius' daddy'll just have to make up his mind of that. That's all right with me, Betty. If you say so, Contention stays. Even King agrees. Well, I'm glad Contention earned himself such a fine home. Let's get these crooks to town, Constable. This case is closed. In just a moment, we'll give you a preview of Friday's adventure. Whistling in the dark.  This is the very last week of this sensational radio offer made by swell-tasting, nourishing Quaker-puffed wheat and Quaker-puffed rice. You've never seen anything like this whistle. Not even your own neighborhood policeman's whistle can hold a candle to it. That's cause it's a genuine copy of Sergeant Preston's own whistle. When you hold this big, heavy 3½-inch whistle in your hand, when you see it's gleaming 14-carat gold-plated finish, you know it's the real McCord. Remember, you get with it a 12-inch gold-colored braided nylon cord. And for both whistle and cord, you send only 35¢ with your name and address and one box top from a package of Quaker-puffed rice or Quaker-puffed wheat, the famous cereal shot from guns. Send to Yukon, Box L, Chicago 77, Illinois. And what a thrill you'll get every time you blow this official Sergeant Preston mounted police whistle. Hurry! Send your 35¢. Just 35¢ and one box top from Quaker-puffed wheat or Quaker-puffed rice to Yukon. Y-U-K-O-N Yukon. Box L, Chicago 77, Illinois. Send right away. Young Corey Lane slammed the door of Matt Deacon's cavern and started trudging down the dark main street toward the center of town. His head bowed against the storm. He had walked less than 50 yards when he heard his name called. He turned. Matt was standing in the lighted doorway. At that instant, a shot rang out. Matt clutched at the air and then slumped to the ground. Matt, shot. Who did it? Who killed him? It doesn't matter. The whole world will think I did it. I'm going to be accused of murder. Don't miss this exciting adventure Friday. These radio dramas, a feature of the challenge of the Yukon Incorporated, are created by George W. Trendle, produced by Trendle Campbell Enterprises, directed by Fred Flower Day and supervised by Charles D. Livingston. The part of Sergeant Preston is played by Paul Sutton. They are brought to you every Monday, Wednesday and Friday at the same time by Quaker-puffed wheat and Quaker-puffed rice. The breakfast cereals shot from guns. Remember for delicious hot breakfast, enjoy Quaker Oats. The giant of the cereals is Quaker Oats. Delicious, nutritious, makes you feel ambitious. The giant of the cereals is Quaker Oats. And here's why Quaker Oats is called the giant of the cereals. There's more growth, more endurance in oatmeal than any other whole grain cereal. So make your hot breakfast nourishing Quaker Oats. Quaker and Mother's Oats are the same. This is J. Michael wishing you good bye, good luck and good health from Quaker-puffed wheat and Quaker-puffed rice. So long. This is the Mutual Broadcasting System.


Alright, so we're here with Faizin, so who are you? I'm Faizin, I'm Rain. This is Rain. And you have this new style, style like this, and so this is real, it's not just a prototype. You're actually shipping or? Yeah, we are launching for one year already, and we are selling for one year already. And so how much you cost? We cost 6.99, the top model. So you sell directly to the USA? Yeah, actually the USA is the main center, they sell it for us, it's the main brand. What's the name of it? WalkCastGate. Walking Skate. WalkCastGate. WalkCastGate. You have different models, this is called R6, it's the lowest version. My Skate is called R8, and the black one is called R10. Is it for different weight or what is it? Actually the number is mean the battery, how long they can use, it's mean the time. 10 is for miles, 8 is for miles too. All the Skate is the same weight, so same size, same weight, but the price and the battery difference. Alright. Where do you sell mostly in the US? US in California. California? Yeah, we sell over 1,000 pieces per month, in Hong Kong we sell 2 pieces per day in the airport. Nice. People are posting videos on the internet? Actually it's our Skate team member actually, the users, and our WalkCast Skate team member. We have the global team member to do the skates, some of them are very good at skating, they can play on the skates. You're doing all kinds of tricks with them? Yeah, some people can spin, can stop like that, can stop like ice skating. Your company also do smartwatch. Yeah. Many different things, right? Yeah, we do misfit, here is the misfit, it's the activity checker, it's a misfit, but I put Apple Watch here. They have everything. Hat to toes.


I just sort of fell into it. I grew up a baseball fan in New York City when we had three teams and it was the center of everybody's universe back then, especially in October. And I kept going with it and I finally got the idea, you know, what about the women's side of this game? If I say I'm writing a book about women in baseball, they say, well, you mean softball. And no, not softball. Baseball, hardball. So the perception is that boys play baseball, girls play softball, and that's just not completely accurate at all. When I got into my research, what surprised me was how far back this goes and all the barriers there were for girls and women who wanted to play the game. The barriers are still up there.  What's going on? But there's a small cadre of people that are continuing to support men and women, the idea that girls should and can't play.


The Kawasaki Mule XT Roof by Razorback Off-Road is one of the toughest roofs on the market. Manufactured in the USA from 16-gauge steel with our Tough Coat Powder Black finish, this roof is made to last, rain or shine. We know how frustrating roof noise can be, so we've included half-inch compression gaskets at all cage contact points, so you don't have to deal with squeaks or rattles. As for installation, the roof fully bolts on, no drilling or modification needed. The dump bed is one of the mule's most important features. That's why we've designed the roof with a gas strut assisted door that allows you to fully tilt the bed. The included bolt-on visor is a perfect place to mount light bars, while the rain gutters on each side help keep water away. If you want to take this roof one step further, it comes pre-cut with the needed mounting holes to attach our optional mule XT roof rack. The roof rack features multiple tie-down locations for straps, bungees or rope to keep your cargo secure. If you don't love this roof or roof rack, we'll give you a 30-day money-back guarantee. Order yours online today at Razorbackoffroad.com.


Oh, sorry. Go back. So the cover letter is 101. And I'm going to be giving a presentation on this. So what is a cover letter? A cover letter is a cover letter works together with your resume to introduce you to potential employers. It serves as a starting point for potential phone conversation or in-person interview. A cover letter is an important way to showcase your skills and experience meet the key requirements of the job description. That meet the key requirements of the job description. It's an opportunity to demonstrate your written communication skills while you're meeting, while you're letting them know why you're the right person for this job and introducing yourself. Always include a cover letter with your resume and not be requested, but it is implied. Sometimes it will also, an application will be put aside if it doesn't have a cover letter included. So it's always implied. So how to format a cover letter. So a cover letter is a standard business letter and the format does not vary. Cover letters are always single page. Applicants who do not stick to a single page are often dismissed immediately for not meeting the standards. Maintain a consistent look with your resume and your cover letter. Sorry, I'm having problems here. And use the same header in formatting as your resume. This is an example of the formula. So basically a cover letter is a formula. There's a formula to writing one. It's a business letter above here. So this is what you need. These are the elements that you need to have and components that you have to have in your cover letter. And then this is the body of what you work of your cover letter of what you're writing of the content. So the first paragraph is an introductory paragraph. The second is you're talking about your skills and then the third why you want to work for them specifically. And then your closing paragraph. And then you want to sign it and make sure that you type you sign it type your name and put your enclosures so that you've enclosed your resume with it as well. Your one page resume. Addressing your cover letter. The following is required for formatting for addressing a business letter. So you need your full name address phone email website or link to your online portfolio. You want to make sure that if you are going to put your phone number down that you can receive messages on your on your answering machine. So that's a good thing. If you can't then really I wouldn't even put your phone number down. But you have to have an email. You have to have some way of connecting for them to connect with you. Also make sure that there's no typos in this. And then it's correct. Because that happens right. So the date is important for noting when you submitted your application. Make sure that it's under the they can note that you met the deadline. And then the contact person. I don't know why what's going on here. Sorry about that. The contact person their title the company name address. You can address it you know they're either their full name or Ms. Carr or Mr. Carr. And then you also want to include in here. I'm trying to sorry just give me one second here. I can't see my screen because the grid is is too small. Oh there we go. That's perfect. Okay. So the dear so then you and then you also want to make sure that you have every you're referencing either job number or the job title that you're applying for. Then your cover letter recipient. This is important to make sure that you find the direct person that you want that you're applying to. So who's going to be on the hiring committee who you'll be reporting to that type of person. So you want to be able to you want to address your cover letter to that person whenever possible. So that way it improves proves your chances of the materials being seen by the correct person. If you're unsure who to address the letter to check the posting on or online. Sometimes recruiters or human resources professionals are listed by name in the posting professional networking sites such as LinkedIn mail so offer clues to who might review your resume. Call or email the company and ask who the hiring manager is or head of HR is. Also do a Google search or you know search do an internet search to find out who you might be either working for or who would be on the hiring committee or who the head of HR is and avoid using to whom it may concern instead use if you can. So if you can't find a contact person then at least address it to hiring manager or selection committee. So this is your introduction who you are and what the position you're applying to your relationship to them. Introduce yourself and identify that you're applying for specific position. It is important to let them know that what position you're applying for is sometimes they'll have multiple positions available. Where you found the position posted or if you have been referred to apply by an individual identify them in this paragraph. So what's important about that is when say you've been referred you know somebody that works at the company or is a professional colleague of the individual that you're applying to applying for a position with. If they if you have a name then it's almost it's it's the beginning of a reference almost like you were referred to apply. So it is it's it it helps boost your position with the ability to maybe get this position because it's all almost working as a mini reference. So which is great. Explaining one or two concise statements why you are a match for the position for example due to my combined education experience. I believe I'm an excellent candidate for this position and you are. So what will you contribute. So this paragraph so why you so what will you contribute what's relevant about you to them. Here you want to demonstrate how your skills and experience match the job requirements and impress upon the reader why you were the best person for the job. So highlight the relevant parts of your resume that most qualify you for the position. Choose skills that match closely relate to those in the job description. So go through your job description and highlight though and highlight those in your cover letter as you would with your resume. Site specific examples that demonstrate what you what you would be bringing to the employer. What unique strengths do you have and how can they be utilized in this role. And then we're going to get into paragraph three so why them why you like them what's relevant about them to you. So an employer will be impressed that you've done your homework on them.  It's it's great to do that. So the other research the company using their website and take notes of projects or ideals that you're you're impressed with and make note of those in your cover letter. Mention a few examples of and share why you see yourself fitting in at their company specifically in this role and how well this fits with your practice. Of all the jobs people companies out there why do you want to work with them. So really stress this this is almost this is it's wooing them as well because every they want to know that you care about what they're doing as well so it's it's good to do this. So the why you and the why them paragraphs are interchangeable. And like I said this is a formula and we'll get to that further along I have an example and I'll show you a sample cover letter and we'll go through it and I'll show you how it's for how this formula works. So the paragraph of four is the closing. So you're going to have your thanks your enclosures contact website next step. So close by thanking the prospective employer for their time and consideration. Mention enclosure enclosures such as your resume or your portfolio samples and or direct them to your website or online portfolio. Clearly request an interview and tell the reader how to contact you. And I know a lot of people are uncomfortable doing that it seems presumptuous but it isn't just it's just being assertive it's being clear and all you need to say is I look forward to discussing this opportunity further and I can be contacted to schedule an interview by either email or phone. So it's very clear that you're applying for a position and not just requesting information about their company or you know it shows an assertiveness so it's good. Restate your email and telephone number don't simply tell the reader to see above as this creates an unnecessary extra step for them. And finally and I can stress this enough and finally proof read before sending get your ask your friends your family your classmates the writing center or us in the career development to take looks and take a look for typos for medical errors etc. This is I can't stress it enough how important it is to to get it to proof read and I honestly just Lane and Jeff and I don't mind it all if you want to well you know email just Lane or myself and we're happy to take you know the you know five or 10 minutes it is just to look it over before you send it in. So we're happy to do that and that's what are the services that we provide and in my car so I'm going to go through a sample cover letter for you right now and I'll show you how this formula works. So as you can see here I've got my title up here Shannon McKinnon and I put everything I've got my address and how to contact me is all above and my link to my portfolio. I found the person that I'm applying to I've addressed it to them their title the name of their company address the date I'm applying for because say I want to get a summer internship so I'm applying April 18th and I guess would be 2021 not 2020. Dear Ms. Lewenstein so this is the introduction paragraph. I'm working so I'm just going to read through this I'm writing to inquire about working with you this summer as a photography intern which I saw post on arts work. I'm currently pursuing my BFA with a major in photography at Emily Carr University of Art and Design. I believe my professional educational and personal experience with photography film and video make me an excellent candidate for this position and I know working alongside along someone with your invaluable wealth of expertise like yourself will be an exciting opportunity for me both as a photographer and as an aspiring entrepreneur. So there is your introduction. And we sorry. And I've changed it up here I put why them first. So after exploring your website seeing your work I'm immediately drawn not only to your photographic style but your wide variety of subjects with whom you work. I'm interested to learn more about your artistic approach and your process on capturing that perfect image. I would be fascinated to see how you scout locations and choose environments in which to depict the artists the musicians you were photographing would also be a fascinating to witness. So that's the why them. So now we're getting to the why you. So let me share some of my experience I feel would be most relevant to this internship through previous internships with working photos and Lazar studios. I have had experience assisting in professional photo shoots there I assisted with location scouting setting up lighting social media marketing researching and archiving images. I am very comfortable using Adobe Photoshop Lightroom and Lightroom to process and retouch. And then we've got our closing. Thank you for taking the time to review my application. I can be contacted to schedule an interview by email at blah blah blah Shannon McKinnon our call. I look forward to discussing a potential internship experience with you at your earliest convenience. My resume is attached to for your consideration of my portfolio can be viewed online by visiting portfolios at equity.ca. And then I have sincerely I don't know if you can see this somehow it looks like it's blocked itself out sincerely. I've signed it and then I've typed my name down below. So that is how to write a cover letter. We can I can I'm happy to share these slides with you. We can if you want to email Jeff at co-op at ecuad.ca. We can mail. We can email those out for those of you that missed the beginning of this presentation. And if you have any questions, you know, let's is there any questions that anyone has and thanks for joining us today. OK, please stop recording Jeff.