Ms. Betty there's five benefits to the types of policies that we sell that my clients love I must I'd love to share them with you real quick if that's okay That's a trial close that's engagement. She's gonna they're gonna say yes, that's one question What we're gonna do is we're gonna tally though. We're gonna tally together the amount of Question, you know what I'm gonna even call it trial closes just because that's really what what what it is I'm gonna tally the amount of trial closes that we use during this section and we've got one so far So I'll immediately okay, and I'm gonna write that I'm writing this down on a piece of paper When I'm sitting with them and during this I need to add that I want to be in their bubble in their space If we're at the table, I want to go sit beside them if they're on the work sitting or if they're on the couch I want to sit beside them if they're in recliner. I want to go kneel on the floor beside them I want to be in their space in their bubble while I'm showing them these five benefits. So I'll say okay Let's walk through these five Benefits miss Betty benefit number one is a whole Life and you can make any is up no matter what product you sell doesn't matter you could say well Cody I sell term life insurance perfect coverage lock so you could put whole life or You could put coverage lock it doesn't really matter You could even you could if you sell home and auto Medicare doesn't matter you can come up with benefits right you can come up with five benefits So I'm gonna show you how I do it. I Write it down then I explain it miss Betty. What that means is and that is that it will last your entire life Typically with a lot of options out there. It'll either it'll either change Every year or go down when you're 65 or they'll cut it in half or it'll only last till age 70 or age 80 There's a lot of those things out there. Do you definitely don't want what's awesome And what our clients love is that it lasts your entire life and never Changes never goes down. It's always same amount everything we agree on stays the same forever Is that important to you? Do you like that? That's a trial close. There's another one And I'm gonna do after each one perfect and she'll say, yeah, I really like okay Well, the second benefit miss Betty is the price Lock and the reason why that's so important is there's a lot of things out there Like we talked about you know over the phone or through the mail or on the TV or you know Online or in the newspaper that that has price that does not have a price lock most a lot of policies don't come with price locks this one does because The price is gonna be locked in for the rest of your life It's never gonna go up. It's always gonna be the same and it'll never change with a lot of policies miss Betty The price will go either go up every year or every five years or it'll go up when you hit a certain age or 60 Just and I'll tell him just because you can afford whatever today Does it mean you can afford three times that later? You know what I mean? Is that important to you? Do you like that one? There's another Trial close you get them to respond every step of the way benefit number three miss Betty is That it pays Double and again, you can make these up along the way, but these are the five I use double in the event of an accident So let's just say that that you have $25,000 in coverage if you were to pass away by an accident then your family your beneficiary Your daughter Susie that you talked about earlier would actually receive $50,000 in coverage I'm assuming that that would probably be okay with you. Am I right? Yeah That was a trial close, right? All right, miss Betty the fourth benefit is that it builds cash Value Which is also really cool because it's like a savings account inside the policy It accrues with interest and it grows and it should you ever need to take out a loan if you you could and it's there There's policies that don't come with this, but it's nice to know that it's at least available We don't recommend you use it, but hey, it's your policy and it's there So it's kind of cool to know that it's that this actually your policy will have this in it Is that that's pretty cool, isn't it? Trial close number five already and then benefit number five miss Betty this one takes the longest But I'll always tell them hey, this is probably my favorite I'm probably a little biased because I'm talking about myself right now the miss Betty benefit number five is local agent Which means let's just say that you need that we do with it that That you just buy from someone random, you know through the TV or something or through the mail What do you think you need to do when you need to make minor changes or when you need to go change your bank account? Or your address or your beneficiary or your name or whatever generally you've got to call a 1-800 number You got to wait on hold for a good while maybe 40 minutes Then you've got to you know, sometimes you have to send emails and you have to do all these things and it's just it's just it's just Kind of annoying right it's kind of a burden. So what's cool about us is if you ever need to do any of this You'll pick up The phone and call my cell phone and I'll and I'll even snap my fingers. I'll immediately Fix that for you Burden gone but I'll but I'll even add a second layer to that one So I had one layer then I had a second layer miss Betty even more important than minor changes When the time that you when the time comes that you pass away and your daughter Susie It's time for her to collect on your policy She's got she's grieving your life. She's got Generally she would have if she bought a random policy She'd have to go through and call a 1-800 number again wait on hold for a lot of time talk to several different departments Get get death certificates from the funeral home and and then get and then get claim paper work Sent to her in the mail and then and then take it and get it notarized and filled out and then and then try to get all This stuff and get it sent back and then Weeks to months later she'll and she'll eventually hopefully maybe get a check in the mail where What's nice to know is that if something when something does happen? Susie just like you can when you have changes she picks up the phone She calls my cell phone and we take care of all of it for her and we take the burden away Because there's a lot going on you got she's got family coming in food arranging a funeral all these other things It's so much easier if we just take care of it clients love that we take that huge burden off of their family's shoulders Do you like that one as well? Guess what? That's another trial close. That's number six already, and we're not even done number seven trial close is You got them you got them to allow you to do benefits you got them to pick and And say yes that it was important to them or at least that they liked it for each one And the way you word these questions you can tell is really important after you go through this I'm gonna ask another question miss Betty of All five of these wonderful benefits. Which one is your favorite? Which one do you like the most? Guess what that's trial close number seven already, and if they say what would you talk about eight million times in all these videos if they say I don't know you ask a follow-up question You say well hypothetically if you had to choose what would you say? Which one would you pick and then they'll say well If I had to I'd probably say the price lock or the local agent Great Those are both extremely important. There was seven Trial closes before you've even showed options Don't you think it's easier because what happens is you're getting them to make a decision your training Betty right now to make decisions Every step of the way seven times already throughout this last eight minutes. She's made Seven different decisions and agreed and said it's important and she likes it and all these things That's why trial closing is so important then immediately when I get done with this. I'll say okay perfect miss Betty I've got three options for you, and I'll say it exactly like this because it works I've got three options for you that I know you're gonna like I even know which one you're gonna pick already before you even choose But I'll let you choose okay I'm gonna show you these three and I need you to pick one and tell me which one You like the most but before I show them to you I want you to know that these three options that I'm about to show you come with all five of these benefits Especially the price lock and the local agent which I know you loved All right miss Betty I'm about to show you these and I want you to tell me which one you like and then I'll fill the paper over and show It miss Betty. I've got 25,000 for 125. I've got 20,000 for $100 and I've got 15,000 for 75 Which of these three Are you most comfortable with That's the close and then you shut up until they pick and about 80% of the time They pick the one in the middle Why do I lay it out like this though because and then and then when they choose well for yeah, probably the 20,000 Okay, great. Let's and then the the the next step is your what you say is perfect great choice That's actually what I thought you would pick now Let's see if we can get you approved What's your full legal name or what's your address or? Your beneficiary is is Susie. What's her date of birth? You know just a question to move into the application and the qualification process The reason I do it this way though is I Give I always give three options and I do it in Descending order if you can't tell because if you do it and you and if you do it a sending order and you write 1520 25 and you do it in a sending order when you tell it when you show it to of them in a sending order it feels like Okay, I saw 15. That's good. It feels like They're gonna feel like you're trying to upsell them by showing them bigger options where instead this way you're showing them Hey, this is the best option and it starts to feel like you're taking it away from them at the end that the other options Pell in comparison and so that's why I like to show three options in descending order I like to get them to choose make a decision and then I immediately move into the application This was all about showing it's about building value It's about presenting options and it's about closing and getting them to choose This is my favorite. It'll probably be your favorite too If you stick to this if you apply this if you practice this your role play this I promise it'll work That's why trial closes are super important nine times I would say about nine times out of ten if you do this correctly They'll pick They will make a decision generally if the relationships there if the values there and You've got enough trial closes along the way. They will end up making a decision. I promise it works Can't wait for the next step which is all about solidifying everything that we just talked about Yeah, I want to transition to a couple little pieces to help you when you're running a zoom a zoom cell The first one is when you're confirming the zoom and you're setting it up via an initial call to an appointment I want to remind you I want to give you a couple ideas I want to give you a couple ideas for how to make sure and confirm that there's a there's a gentleman that I follow His name's Nate. He's a buddy of mine. He had what a 100% show ratio with his zoom calls 12 weeks in a row They either showed up or they called ahead to let him know okay So if if you if you if you want to know what that is make sure you jump in comments because I'm about to give it to you Okay, so what he did is when he was making calls When he was making calls, he would let them know he would ask a follow-up question, right? Would there be any reason this is a lockdown closed by the way with there being a reason why Friday at 2 o'clock would not work That's a secondary question just to make them rethink the time they set by the way. I think that's good Okay, and what I would say if I'm in your shoes is I Want to make sure Because if you say you can be there and then you don't show up My calendar is extremely busy I Can only help so many people and if you show up and you take someone's spot and you don't show up Then that's one less family that I can't help Which I just want you to understand the severity. It's my job help as many families as I can And I want to spend time with you But if we see if we're supposed to spend time together and something comes up I just need you to let me know so that I can fill it with another family so that I can help another family Is that good or is that good and he doesn't get no shows? Okay now when you're running a zoom I want you to think about three things most people when they run a zoom cell and they don't get a cell they typically They typically missed out on building rapport rapport and the relationship matters It's the most important part of all this whole thing, right? It's more important than whatever we're pitching So here's a three-step cells process when you're running the zoom call. The first one is to focus on building rapport When you get off and you did not make the cell then either Either what you were offering was going to put them in a better in a worse situation Or we didn't take time to build rapport number two find a pain point find a pain point number three offer a solution Very simple, but don't start with report if you build rapport enough, right? You find common ground you build a relationship They know I can trust you then once you actually go start building rapport really well They're gonna actually tell you the problem. They're gonna tell you the pain point. You won't even have to tell that Okay, so remember that all right. I want to run through a couple things really quick as we transition to mindset And as I have two minutes left okay as we have two minutes left Success is a decision a Lot of insurance agents fail because they say I'm gonna do this And they say I'm gonna do it tomorrow. I'm gonna do this, but I'm gonna start on Monday I'm gonna do this, but I'm gonna do this later. We need If it's good enough to do it tomorrow, it's good enough to do it now Okay, as I move back to the mindset piece. He's moved back to the mindset piece I have a daily power five since I gave it since I was given a little more time I'm gonna share this I have a daily power five five things to do to start my day every single day number one I wake up before 6 a.m. Daily power five right these down. I'll wake up before 6 a.m. Okay. These are things I've been doing for two years that have helped me Level up right who doesn't want to level up. Okay? number one wake up before six Number two number two Is I want to get a good workout? I want to get a good workout in because energy I went to the ocean down there and swam because I'm training for an Ironman that's in Galveston, Texas in November 22nd And I've got a swim in the ocean 1.2 miles and then I got bike 56 miles Then I got to run 13.1 miles. So I was it down in the ocean swimming trying to train for this Ironman, right?  You're selling an influence. You're selling persuasion, and if your energy is low And you're not that exciting to talk to and I hope you're having a great day in this Betty then guess what? You're going to struggle to close deals. You are selling Certainty you're selling Conviction passion you're why you're selling certainty you're selling energy energy is Everything so number two I work out I Work out because energy is everything. Okay number three Number three. I believe in learning and getting better every single day. I Watch universities videos read books listen to audio books because I know that in the morning My brain is the most palatable to get information in and to learn and to expand until I want to be learning every single day You need to spend time learning every single day. I promise you you won't notice it today But you'll notice it seven days from now 30 days from now a year from now two years from now Once I started get actually like cuz we don't I mean cuz how many opportunities how many AEPs of 2020 do we get?  Do you want to have regrets? That 2020 wasn't the best AP you've ever had or that 2020 you didn't give Your best effort or that 2021 or the 2020 you didn't take it as serious as you should have Now is the time you're right. It is a crucial piece to your success and you need to focus on making 2020 2020 AP the best you possibly can number four number four is right by goals down every single one I've got some lofty goals. I won't help every insurance agent in the world. I want our companies to be worth of our hundred million I want to be like coach Michael bird and travel around a freaking private jet. Okay. I want I want to have I Want to have hundreds of staff? team members and I Want to do everything I can To leave a legacy on the insurance business like nobody ever hates. Okay, that's some of my goals Now I challenge you right now to say dude. What what what are your goals? What are you writing down? What are you thinking about every day because when I wake up and I write these things down every single morning? I'm telling you it puts me in the right frame of mind It makes me humble and it gets me excited for the rest of the day the rest of the week in the West of the Okay, every single time and number five I finished with a cold shower why because most people won't do the tough stuff most people don't want to do the things That are hard. They're scared to do it I want to force myself to do the things that I don't want to do because when I operate in a place of fear Outside of my comfort zone and I force myself to do stuff. I don't want to do Right on the other side Something good starts to happen if you love this you're like dude I want a whole team of people doing this seven secrets on building a scaling a sales team. It's right there click on that I'll see you there. All right, all right. It is five o'clock Welcome to seven secrets to scaling a superstar sales team super excited to be here tonight on Tuesday evening Preaches you guys signing up.


It is a very special privilege and honour for me to celebrate the dedication of this book, The Challenges of Good Governance in Nigeria, in honour of no less a personage than a true icon of Nigerian politics, a leader of impeccable integrity, and a consistent practitioner and advocate of good governance, Chief B.C. Akonde, Baba B.C. Akonde. Permit me to speak for a few minutes on the importance of this event in the maws and traditions of our political tendency. I have titled my comments the value of introspection. A tradition of our political tendency is that of introspection or reflection. By our tendency, I refer to that established by Papa Obafemi Awolo, which in spite of its various iterations and versions we all agree to describe as progressive politics. Awolo in his lifetime reflected extensively on the Nigerian political economy and all that surrounded it. He did so in several books and speeches. He reflected on federalism, on fiscal policy within a federal state. He took positions on ideology and its place in the politics of development. He wrote and spoke extensively on public finance. He concerned himself with the solutions to poverty and misery of the majority of the Nigerian people in his day because he subjected himself to the discipline and rigor of writing down his thoughts and because that had to be logical and well thought through, his views have endured through the decades and we can use his ideas in contemporary governance. So deep reflection is crucial in political leadership and it is the difference between transformational leadership and the banner. So we are able to understand why Awolo thought it fit to spend 41% of the budget of the Western region at the time on education. Why he believed that the misery and wretchedness of the human condition is first on account of an undeveloped mind, a mind that is not formally tutored. A tutored mind, Awolo believed would unleash the potential in the mind, the body and the spirit. So he understood the process of education as one of on shackling of the three fold components of the human being. Indeed as if to underscore the point of the primacy of deep thought in the life of a leader or in the content of leadership. He titled in 1973 lecture at the Aki Sentenary Hall in Abekuta using the following scriptural words and I quote, as a man thinketh, so he is, as a man thinketh, so he is. Anyone who has paid attention to Chief Bisya Konde and his political life will notice that he also observes that tradition of documenting his thoughts on governance, on the responsibilities of those who govern. So you may have come across books like his books like A Fresh Start in Ocean State, Moving Ocean State to Prosperity, the publications of his, The Inner Minds, the Drama of Fate, et cetera, where he reflects on the challenges of subnational governance and his prescriptions based on his own experiences. The deeply reflective style endures and always endures and ensures that he always provides that personal human dance of fate and circumstances that attend the human effort in politics. A major benefit to society of the individual reflection of his leaders is that they are able to explain complex ideas with their own peculiar wisdom and expression. So in trying to define the phrase that we use so often and we all seem to know what it is without defining it, that phrase progressive politics or governance, Baba simplifies it as a teacher and I'll quote him. He says, in quote, in progressive governance, you don't think of yourself at all. You don't think of building additional houses, buying new cars or things like that. You think of how you can spread education to your people, how to make health services generally available to your people, how to improve employment, enhance the environment and things like that. That is the purpose of progressive governance, end of quote. Simple, simple, explained like a teacher but profound. The tradition of converting the birthdays and celebrations of our leaders to moments of reflection is an important one and I urge that our tendency continues to do so. I was privileged to speak on the subject of reforming our electoral laws at Chief BC Acondace's 70th birthday. How time flies. Every year, since 2008, we devote the 29th of March, Ashwajibola Tinubu's birthday to the Bola Tinubu Colloquium where we take as deep a dive as a one-day event will allow into matters of importance in governance of our political economy. It is the duty of leadership to continue to reflect, to write, to debate the rigor of our thoughts and ideas and the discipline of execution that is what will lift our people from ignorance and misery to wealth and prosperity. So I commend the organizers of this event and in particular the author, my learned colleague, Mr. Aulushi Adetomi Esquire, for keeping to that uplifting tradition of using and devoting the birthday celebrations of our leaders to reflection and introspection on our nation and its affairs. I also congratulate Baba Kodil on one more honor and there are several more to come and for allowing us to use his prodigious reputation again as an opportunity for reflection. I pray that you see many more good years, many more great years in health and joy and that you will see your dream of a great Nigeria in your own lifetime in Jesus' mighty name. God bless you all. Thank you. Give a very standing ovation. Come round of applause for his excellency, the number two citizen of the Federal Republic of Nigeria. Thank you very much indeed, your excellency. Thank you so much.


I have with me none other than the cricketer, top commentator, YouTube sensation Akash, Vani's Akash Chopra joining me. Akash, you know you really set the stage alight. First of all look back at what you've achieved as far as your YouTube is concerned. How do you look back at the journey? Well, with a lot of gratitude actually. One thing is also that talking easy is a set then done. Rather easier set than done is something that actually just it is there because I've been talking, I've been talking to people, I didn't realise that people will love it so much and therefore we are where we are. Personally the ambition wasn't to become a YouTuber, I actually despise that term but now as luck would have it the channel has grown, the love has brought us here so yes it's been good so good attitude, a lot of it. But you are of course commenting on the IPL as well. What is it that you really try to bring to the commentating experience now? I mean how has it changed-


It is now time for Question Period, the leader of Her Majesty's Loyal Opposition. Mr. Speaker, my question is for the Premier. It's been one year since the Chief Electoral Officer tabled his scathing report into the actions of Pat Sobera and Jerry Lahi Jr. in the Sudbury by-election. A first for Ontario. No Chief Electoral Officer before Mr. Asenza has ever made a finding of apparent attempts of bribery under the Elections Act. Mr. Asenza pointed out that the Premier's very own Deputy Chief of Staff is the source of these apparent contraventions. Pat Sobera continues to work in the Premier's office despite the fact that dark cloud hangs over her head. So Mr. Speaker, a year after this historic finding by the Chief Electoral Officer the Premier has still assumed no responsibility. Will the Premier finally do the right thing and remove Pat Sobera from her office? Thank you. Thank you. Premier? Yeah, thanks very much Mr. Speaker. Mr. Speaker, I've been very open with the legislature and with the media and the public about any of the allegations that have been put forward Mr. Speaker. As far as I know the Elections Ontario investigation that the Leader of the Opposition is speaking about is ongoing and will continue to cooperate with that independent investigation. Thank you. Supplementary. Remember from the East Grindel. Thanks Mr. Speaker. Again back to the Premier. While Pat Sobera may not have been charged with her partner in crime, Jerry Lahi, Jr. she continues to be under OPP investigation for the apparent contravention to the election act. I start the clock. I know what to do when. Please finish. Never before has a Premier allowed someone with so much influence to remain in their position while under police investigation. Integrity in the Premier's office seems to be a foreign concept to this government. Mr. Speaker, if Ms. Sobera is charged under the Elections Act, will the Premier finally ask her to step aside? Mr. Speaker, I've been very clear with the public. I've answered hundreds of questions on this issue. There's an Elections Ontario investigation going on. It's an independent investigation Mr. Speaker. It's taking place outside of this house. We'll continue to cooperate with that investigation. Thank you. Final supplementary. The Premier for one year, Ms. Sobera has had unfettered access to the Premier and all the government's documents. Her predecessor, Laura Miller, is charged herself with making important government documents disappear. Common sense will dictate that Pat Sobera step aside while under OPP investigation. And you heard the Premier. She won't even entertain the thought because this Premier, like her predecessor, will stop at nothing to protect her own personal political interest and hang on to power. So, Mr. Speaker, why should the public believe that this government hasn't once again wiped away all evidence of wrongdoing? Thank you. Government House Leader. Government House Leader. Well, Speaker, you know, I think the common sense will dictate that the opposition will respect the convention of this house and not interfere in an ongoing investigation. I think, Speaker, clearly they have no other important issues to talk about. Clearly they have no plan for Ontario that they continue to focus on an investigation that is outside the scope and jurisdiction of this legislature. In fact, Speaker, I will remind the member from Leeds-Grenville himself when he said himself back in February, stop interfering in an ongoing investigation and let it run its course. Speaker, I agree with him. The member from Leeds-Grenville and the member from Renfrew Nipissing Pembroke come to order. Finish, please. Speaker, I agree with his earlier statement that there is an independent investigation and let it run its course. I think the PC party should focus on building a plan for Ontario as opposed to just doing a scandal wandering in this house. What? New question. The Leader of the Opposition. Mr. Speaker, my question is for the Premier. The government's recent agreement with the correctional officers only addressed one of the serious concerns facing our corrections system. Monty Vismler, the opposite corrections chair of the Ministry of Employee Relations Committee, said this recently to the Finance Committee in Windsor. The crisis is very real and is compromising the safety of staff offenders and all on charity that we serve. He said in one year the ministry recorded over 900 staffing related lockdowns across the province. Lastly, he said we've seen a significant corresponding rise in inmate on-staff assaults 855 in 2013 alone. Mr. Speaker, why is this government failing to protect the hard-working men and women who work in our correctional system? Well, thank you very much, Mr. Speaker. And I know that the Minister of Community Safety and Correctional Services will want to speak to this, but I want to have the opportunity to say that in the reaching of a collective agreement with Opsu and with respect to the correctional bargaining unit, the work will be ongoing. You know, part of that agreement was that we would continue to work with them on things like better mental health supports, Mr. Speaker, enhancing rehabilitation and reintegration programs, building safer, stronger communities right across our province by doing that. So we recognize, Mr. Speaker, that there is more to be done. We recognize that there needs to be transformation within the system. Having said that, we have hired hundreds of new correctional officers, Mr. Speaker. 571 correctional officers, new correctional officers, since the fall of 2013. 144 new recruits are going through the training right now. That's the largest group ever, Mr. Speaker. So we recognize there's more to be done, but we are already in that process. Thank you, supplementary. Leader. Again, to the Premier. In December, I toured the Thunder Bay Jail along with several members of our PC caucus. Mr. Speaker, I could not believe the deplorable conditions could exist in a jail like this in the province of Ontario. The Mayor of Thunder Bay was being generous when he called it a rat hole. Mike Lundy, the head of the local correctional officers, said toilets don't flush. They regularly back up and overflow down into the kitchen. Sinks have no running water. There are holes and mould throughout the crumbling structure. There are no working sprinklers or smoke detectors. Mr. Speaker, I am sure that there are no working sprinklers. I am sure the Premier would never work in such disgusting conditions. Why then does she expect our correctional officers to work in these conditions? Mr. Speaker, I have correctional institutions to be safe for the people who work in them and for the inmates, Mr. Speaker. I want a transformation that actually leads to rehabilitation, Mr. Speaker. I want changes within the correctional service, which is why in the mandate letter to the Minister, he is charged with making those changes, Mr. Speaker. But I want to say that the leader of the opposition, I believe... A second time. Finish, please. Member of a government in Ottawa, Mr. Speaker, in the Harper regime who had no interest in rehabilitation, Mr. Speaker, no interest in working with the provinces on corrections, Mr. Speaker, no interest in ensuring that there was justice or transformation in our correctional institution, Mr. Speaker. I don't remember the leader of the opposition speaking up when he was a member in Ottawa. Final supplementary. Mr. Speaker, again to the Premier, throwing insults at past federal governments doesn't help... Mr. Speaker, dodging, deflecting doesn't help correctional officers. Mike Lundy from the Thunder Bay jail said it's a death trap. A death trap for staff and inmates packed in like human sardines. A severe overcrowding and chronic understaffing led to a full blown riot. There is a correctional officer that was taken hostage for 12 hours. I saw the first-hand account. I visited the jail. My question is very sincere, Madam Premier, will you visit the jail? Will you go to the jail? Will you see it yourself?  I recognize I have been in jails. I visited jails with the Attorney General when she was the Minister of Community Safety and Correctional Services. That's exactly why in the Minister's mandate letter is a charge to transform that system. I visited jails. I understand Mr. Speaker that there are concerns. Our solution will never be to throw more people in jail. Our solution will never be to increase the overcrowding. Our solution will be to focus on rehabilitation. Your time is up, but I'm going to wait until I get some quiet. New question, the leader of the third party. Thank you very much, Speaker. My question is for the Premier. People expect the government to share their priorities, like creating good jobs and protecting health care that we all rely on. But this Premier just doesn't seem to get any more than 400 registered nursing jobs have been cut from our hospitals since the start of January, Speaker, and almost every day we hear of another Ontario hospital that is being forced by the Premier to cut patient care. People want to know, Speaker, why is the Premier cutting health care when she knows that these cuts are hurting Ontarians? Thank you. Thank you, Mr. Speaker. The reality is, I have said over and over, as the Minister of Health and Long-Term Care has said, over 24,000 more nurses are working in Ontario than we're working here in 2003, Mr. Speaker. A growth of 21% over 10,800 RNs have been added since 2003, Mr. Speaker. And as I said yesterday, Mr. Speaker, there are hospitals and health sciences centres that are hiring full-time nurses right now, Mr. Speaker. The Ottawa Hospital, Hamilton Health Sciences Centre, Aurelia Soldiers Memorial Hospital, the Royal Ottawa Mental Health Care Group. The fact is, Mr. Speaker, there are institutions all over the province that are hiring. We're going through a transformation. There's no doubt about that. Health care is being delivered starting year over year. Supplementary. Mr. Speaker, similar to what the Premier's last comment was, yesterday she had the audacity to say that her plan doesn't include cutting healthcare. Well, the Premier should actually pay more attention to what she's doing and spend less time selling off Hydro-1 and helping Liberal insiders. Here's what's happening in the Ontario that the Premier doesn't seem to think much about. Patient care is suffering. Nearly 1200 registered nursing jobs in this province have been cut in just over a year. And those Liberal cuts, Speaker, no matter which way you look at it, mean longer wait times for patients. Fewer nurses in our hospitals and even less care for Ontarians when they need it the most. Why does this Premier think that patients should pay the price for her deep cuts to our hospitals? Thank you. Well, Mr. Speaker, I'm absolutely amazed with the allegations coming from the third party. Because once again, here are the facts Mr. Speaker. And not even ours on the government side, they're from the College of Nurses of Ontario that Ontario nurses held 86,794 employment positions in the hospital sector in 2014. And by the end of 2015, that had increased by almost a thousand more physicians according to the College of Nurses of Ontario to 87,513 at the end of 2015. So they fired nurses when they were in power in the 1990s. The number from Windsor West and Hamilton reduced the number of full-time physicians for nurses when they were in power. We've increased the proportion of nurses working full-time since we came into government in 2003. The numbers increased year after year after year. I'm happy to give more facts and truthful statements. Here's another thing that the Premier said yesterday. She said her changes to health care are causing, quote, some disruption in the system. But disruption, Speaker, does not begin to describe the damage that this federal government is doing to our health care here in this province. 1200 nursing jobs cut. Less care when hospital patients need it the most. And seniors waiting hundreds of days for home care and years upon years for long-term care. That is not disrupting, Speaker. That is devastating for patients and for their loved ones. When will the expertise of patients and nurses be able to talk about the priorities of families, think about what's happening in our health care system, and stop cutting health care in the province of Ontario? Well, again, Mr. Speaker, I'm flabbergasted. The facts are, when you look at the outcomes, when you look at wait times, the wait times that are being measured in this province and across the country. We have one of the best cancer care systems and best cancer outcomes in the world, Mr. Speaker. I'm proud of that, and I'm proud of the hard work professionals do day after day in this great province. Mr. Speaker, the truth is simply the opposite of what the third party would like to portray. We're increasing investments. We're increasing staffing across the health care system. We're making important investments in additional $270 million additional new dollars in home and community care this year alone, Mr. Speaker. We're making those important transitional reforms, but it's resolving it better care. Thank you. My next question is for the Premier. For most Ontarians, life is getting harder, and the Liberals just aren't helping. People want good jobs, the kind of jobs that come with good jobs, and the security of knowing that you can pay the bills. But families are struggling, and good jobs are hard to find, Speaker. The government should be focused on helping families, but instead this Premier is more focused on selling off Hydro One. Why is this Premier more interested in helping private investors turn a profit when she should be helping the people of Ontario? Thank you. Turn it. Well, Mr. Speaker, you know, absolutely focused on job creation. We're focused on working with businesses so that they can expand. I was at Morgan Solar yesterday, Mr. Speaker, which is a very innovative solar panel manufacturer, Mr. Speaker. They are expanding their operation in Ontario, Mr. Speaker. We made an announcement today that will have an effect on the wine industry in Ontario that will create more jobs in the wine industry on how we can play to the strengths of Ontario to create those jobs that are going to provide security for families in Ontario. That is our number one focus, Mr. Speaker, and in the budget next week, it will be very clear that is what our plan is doing, Mr. Speaker, and we continue to work with the private sector, with organizations around the province to make sure that we grow. Supplementary. We should know what's actually happening here in the province of Ontario. In Ontario today, youth unemployment has been above the national average for 12 years running, Mr. Speaker. The whole time this government has been in office, youth unemployment has been running above the national average and fewer than half of the workers, Mr. Speaker, fewer than half of the workers in the province are working in permanent full-time jobs. The Premier should be helping people and focusing on job creation, but she is more interested in the private investors and the profits that they can make of her sell-off of Hydro-1. Ontarians deserve to know, Mr. Speaker, why is this Premier not working for them? Mr. Speaker, economic development and infrastructure. Mr. Speaker, the leader of the opposition needs to get her facts straight. This province has grown by 208,000 net new jobs since the global recession and don't be telling me those aren't full-time jobs. Every single one of those jobs are full-time jobs because we're migrating from permanent jobs. Questions are to the chair. Answers are to the chair. Finish, please. Thank you, Mr. Speaker. And one of the challenges that our economy has right now, Mr. Speaker, is that we have an opposition in this legislature that's advocating, tracking up corporate tax rates which is going to kill jobs. We have an opposition leader in this legislature that is opposing the important investments we're making. $130 billion over 10 years to create 110,000 jobs per year. Mr. Speaker, if you were to support those policies then, Mr. Speaker, we might have sympathy with your concerns. As I've just finished, I'm going to ask the member from Hamilton Eastoni Creek to come to order second time. And a reminder to everyone you always refer to members in this house either by their writing or by their title that helps with the debate hopefully. Final supplementary, no. Yes, yes, sorry, final supplementary. It's astounding that the minister of economic development and trade could say he has no sympathy whatsoever of the opposition's concern for the lack of jobs, good jobs for the people of this province. That is astounding, Speaker. The cluster in the world, but the reality is that the youth unemployment rate has been higher than the national average for 12 years running under this Liberal government's tutelage all that time. They have done nothing to help young people with work, Speaker. But Ontarians have clear priorities and they expect the Premier to protect healthcare and to focus on creating jobs. They want to share those priorities, Speaker. Over the past year, she started selling off Hydro One to help a small group of private investors turn a profit. At the same time, they failed to create the 32,000 jobs that they had promised in last year's budget, Speaker. So again, lots of plans but no action. Why can't this Premier stretch to help her... Why can't she stretch to help her Liberal friends but not stretch at all in Ontario? Minister? This government is absolutely committed to helping our young people find opportunities in this growing Ontario economy. An economy that's leading this country in growth, leading this country in job creation. That's why the Premier's put in place a youth job strategy, Mr. Speaker. 30,000 young people have seen employment opportunities as a result of that strategy. Did we have support when we gathered these policies? Absolutely not. In fact, Mr. Speaker, they continue to harp on antiquated... A member from Kitchener, Waterloo will come to order. Please finish. If the NDP really cared about youth employment they would have the courage to make the investments that we're making in infrastructure that are providing our young people with apprenticeship opportunities right across this province, Mr. Speaker. They don't have that courage. We do. We're standing up for young people and jobs across this country. Thank you, Mr. Speaker. My question is to the Premier. I've stood in this house and have said to the Premier repeatedly that she needs to do more to combat human trafficking in Ontario. I've called for a coordinated task force. I have flagged numerous instances demanding action, but this government has done nothing. As my private member's bill, Saving the Girl Next Door Act outlines a number of things can be done immediately without further delay. Right now, although police units want to combat this crime, they do not have the resources they need. Very few police units are able to dedicate officers to deal with human trafficking and most don't have the resources to start. Mr. Speaker, will the Premier immediately commit to providing the financial resources police services need to really combat human trafficking? Mr. Speaker, I appreciate the opposition members' focus on human trafficking and she knows full well that we are following up on the recommendations of the Select Committee. When we brought in our anti- sexual violence and harassment policy, it's never okay. I said at that time that the Select Committee was working on initiatives that we're going to complement and continue the work of that policy. So we're already taking steps on the ground, Mr. Speaker. We're building on the work of the committee. We're setting up that multi-ministerial advisory panel that was recommended. It'll be co-led by Minister Nakfi and Minister McCharles. They're going to work closely with the experts that were recommended on the front lines to bring forward a strategy which we will bring forward by June, Mr. Speaker. I've also asked the Violence Against Women Roundtable co-chairs to convene a special meeting on human trafficking. Our officials, Mr. Speaker, are in conversation with Manitoba. It's clear to all of us that information needs to be better coordinated and this work connects with the work of the inquiry on missing and murdered Indigenous women, Mr. Speaker. Thank you. There's more to be done. Well, thank you, Mr. Speaker and the crisis is now. We can take some actions now. We don't need to wait till June. In addition to the action items in my private members bill saving the girl next door, we know the fight for human trafficking is willfully underfunded. So I've heard time and time again that more financial support is needed on many fronts. As it stands, our police colleges have no routine training on human trafficking. Police units need adequate funding for dedicated officers and further training. And since 2012, Manitoba has committed to at least four times what this province does. Mr. Speaker, will the Premier immediately commit to financial resources that are unbearable to Manitoba's level and make human trafficking a priority? Thank you, Premier. I have already said that we are in conversation with Manitoba to understand what it is that they are doing. I'm sure that some of the measures in the private members bill that the member is bringing forward will be part of the conversation as we develop the strategy, Mr. Speaker. But it will only be part of it. I understand there are two or three things that are being suggested by the member. There's a much broader strategy that needs to be put in place, Mr. Speaker. We're going to do that. And we're going to do it. We've already begun that work. So when the member opposite says the crisis is now, we understand that. That's why the work has started now. And that strategy will come forward. But it will be a complete strategy, Mr. Speaker. And I appreciate the input of the member opposite. Thank you. And your question. Thank you very much, Speaker. My question is to the Minister of Economic Development Employment and Infrastructure Speaker. This government speaks about economic growth, and I think it's very important that it doesn't even realize that millions of people are being left behind. This government failed to meet its job creation goals last year, not once, but twice. They failed to create more than 32,000 jobs that they themselves had forecast in last year's budgets. For nearly two years, Windsor and Essex County has remained among the top regions with the highest unemployment rate in the country. And Windsor also has the highest unemployment rate in the country for the fifth straight month. Minister, my question, Speaker, my question is simple. What will it take before this government stands up for Ontarians instead of prioritizing its powerful insider friends? Thank you very much, Mr. Speaker. And I thank the member for the question. And look, the fact of the matter is, Mr. Speaker, since the recession, we've created 608,000 new jobs full-time in this province. The challenge we have, though, Mr. Speaker, and the member is not completely out-based, the challenge we have is there a region in this country that we hit harder during the global recession than other regions. That's why, Mr. Speaker, we've created the Southwest Ontario Development Fund and the Eastern Ontario Development Fund. That's why, Mr. Speaker, we partner with companies many in the Windsor area to create much needed jobs there, in particular mostly with the auto sector. Many of those jobs being created in Southwestern Ontario. That's why we have very good relations with companies like Chrysler, Mr. Speaker, who just recently announced 1200 new jobs in the Chrysler plant there. Mr. Speaker, there's more work to do. We're up. Thank you. Message sent, I hope. Supplementary. Thank you, Speaker. Time and time again, and as we've just seen, this government toasts up the job well done, but Ontarians feel the service cuts. They feel the job losses and the increase in energy costs due to the sell-off of Hydro-1. People are struggling, and this government doesn't really seem to care. Just yesterday, Speaker, Bombardier announced that 430 jobs would be cut in Ontario. Up to 350 of them would be directly in Thunder Bay. In the past three months, another 400 people were laid off at Bombardier's Townsview plant in Toronto. These are not just numbers, Speaker. They are real people with real lives. They are families that are forced to start all over again. Minister, when will your government stand up for hardworking Ontarians and make meaningful change in their lives and in this province? Thank you, Mr. Speaker. This government has always and will continue to stand up for hardworking Ontarians, Mr. Speaker. That's why it's so important for us to make $1 million worth of investment in our infrastructure, something that your leader doesn't support, Mr. Speaker, but we'll continue to make those important investments. But we also will stand up for those communities that are struggling. And that's why, Mr. Speaker, we are proud to make a $3.5 million investment in London. Nearly $30 million in all private sector funds created with 1,400 jobs. That's why in Windsor, Mr. Speaker, we're proud to invest $4.5 million leveraging $22 million in jobs and creating or sustaining over $420. In Essex, your own riding, Mr. Speaker, why our Southwest Ontario Development Fund invested $1 million, leveraging $700 in creating, sustaining $513 million, Mr. Speaker. I point to these examples of many. I have a long list of examples where we have found a bat for the people of Windsor. Thank you. A new question. Thank you, Mr. Speaker. My question is for the Minister of Energy. The issue that is important to my constituents of Ottawa, Orleans, concerns the environment and, by extension, energy conservation saving. During the campaign, I heard about this from many of my constituents who live in an older neighbourhood of Orleans. They told me they wanted government's action to help increase residential conservation effort and also help them lower their energy bills and save money. I know our government recognizes the importance of conserving energy and has been working to create a culture of conservation saving in the province. Every action across every sector will help us achieve RGHG reduction target. In the past couple weeks I've heard our government discussing a home energy retrofit plan that will help fund the Green Investment Fund. Mr. Speaker, through you to the Minister, could you please inform the House about this program? Good question. Thank you, Minister of Energy. Thank the Member for Ottawa or Orleans for the question. In addition to a wide range of existing residential and industrial conservation programs, Ontario is investing $100 billion more as part of our Green Investment Fund to help homeowners upgrade their homes, reduce their energy bills and cut greenhouse gas emissions. This investment is expected to enable audits and retrofits of up to 37,000 homes and save an equivalent of 1.6 million tonnes of greenhouse gas emissions. Funding will require actions by homeowners like replacing furnaces and water heaters and upgrading insulation that will save consumers money and reduce greenhouse gas emissions. Every dollar invested in natural gas efficiency has resulted in up to $4 in savings for natural gas consumers. Mr. Speaker, this investment will help homeowners save money while also reducing greenhouse gas emissions. Thank you. Mr. Speaker, on this side of the House, we know climate change is not a distance track to Ontario. It is already costing the people of Ontario. It has created more unpredictable weather pattern which has devastated communities, damaged homes, businesses and crops and increased insurance rates. We know that we have to meet this challenge and that the good climate policy is good economic policy. That is why in the fall economic statement we introduced the green investment fund. It will demonstrate how proceeds from a cap and trade program will benefit our environment, our economy, our homes, businesses and communities. I know that recently there was an announcement through the green investment fund to help Ontarians with home energy retrofit. Can the minister please inform the minister? Thank you. Minister of environment and climate change. Thank you, Mr. Speaker. I would like to make three points and I want to thank my friend from Orleans. One is the impact of this. We have been debating employment and the minister of economic development makes these points. What is the government doing? We have to retrofit the new building in Ontario over the next couple of decades. We are retrofitting them with better insulation, ground source heat pump, pollution free home heating and cooling systems, things that will lower electricity and energy costs for Ontarians over the coming decades. What is most important, can you imagine how many hundreds of thousands of people have to be employed to do that? What this means to our building companies? What we are embarking on will be one of the biggest job creation programs in the history of Ontario that will result in more modern buildings and more pollution. My final point is this. There isn't a final point that can be made. Thank you. New question from Renfrew. Thank you very much. My question is to the minister of community safety correctional services. I don't have to remind the minister of the terrible events that took place in my riding on September 22nd of last year. The murders of three women have been well documented and broadly discussed since then. On November 5th, my bill 130 passed second reading. My bill would have afforded greater protection to victims of abuse if and when their abusers were released from custody. At the time I asked for one of the most important questions in the history of Ontario. The minister of community safety correctional services. Can the minister tell me what progress has been made and when we might see some concrete action on this file? Thank you. Thank you very much. I want to thank the member from Renfrew for his work and advocacy on this very important issue. We all know what the minister of community safety correctional services is working and devastating for not only that community but for all Ontarians. I think the member knows that I have been engaged with him and he and I have had a few very constructive conversations. He also know that I support his bill. In fact, as the part of the work that my ministry is doing, the part of the work that the ministry is doing is this is very much in active consideration and part of the transformation planning is to look at our legislation, identify deficiencies, how can we strengthen it and I can assure the member opposite of his private member's bill is very much an active part of those discussions. Thank you. Thank you. Thank you. Since my bill passed second last week, I would like to thank the minister of community safety, the sister of Anastasia. They have all expressed a strong desire to see this enacted into law. While I respect that this is only one part of the many things we can do for women who find themselves in abusive situations, it is nevertheless an important piece. This afternoon, my colleague from Halliburton court, it is time that this government tackled abuse from every angle and takes all measures to ensure that the children of today grow up in a society that will simply not tolerate any form of abuse or violence against women. We need a commitment to action, not words. Can we count on the minister's commitment today? Very nice. Minister? Absolutely. Minister, I would like to thank the minister for being so active on this side of the house and not just talking about these issues but actually coming with concrete strategies to address them. I think, Speaker, the time for more task force and studies is not what is needed here. We know what some of the challenges are. Our probation and parole officers do incredible work in the front lines making sure that one of the things I have been doing is meeting with probation and parole officers directly to hear from them, from their front line experiences. I had an incredible meeting in Thunder Bay a few weeks ago where we had a very constructive discussion. I am in London, Ontario this afternoon and visiting the local probation and parole officer office and meeting with the officers there to understand their perspective on reintegrating individuals back into society and breaking the cycle of reoffends in our communities. Thank you, Mr Speaker. My question is to the Premier. Earlier this month we learned that ridership on the Union Pearson Express is not growing. It is in fact shrinking. President of the Union Pearson Express blamed Torontonians for not getting on board. But had Metrolinx bothered to blame Torontonians, it would have known long ago that what they want is an electrified public transit service that is affordable and is accessible. Why is Metrolinx blaming the people for low ridership on the Union Pearson Express instead of listening to us? Thank you very much Speaker and I thank the member from Parkdale High Park for the question as I said yesterday in the last few days, we understand that ridership numbers are lower than anticipated and lower than we'd like them to be, which means that we are all working hard both within this government and also Metrolinx working hard to make sure that we analyze the entire situation so that we can get ridership up. I did mention yesterday that this past weekend, family day weekend, the Up Express was free. We saw literally tens of thousands of riders here very well regardless speaker. Collectively we have to work hard to make sure we get those numbers up and we're looking at every aspect of the service to make sure that we produce that outcome. Thanks very much. There are ten times the number of riders on the Dufferin bus and it doesn't have its own marketing department. The Union Pearson Express was originally supposed to be run but the private sector understood that this business model wouldn't work. Despite this, the Minister of Transportation at the time insisted that the Air Rail League proceed as planned under the same flawed business model and ask Metrolinx to take over the project. That minister is now the Premier. Does the Premier now regret her decision to ignore all the warning signs, ignore the experts, ignore the people and push ahead with an expensive dirty diesel empty train. Thank you. Descended please. Descended please. Thank you. Minister. Thanks very much speaker. As I've said on many occasions what we have to remember above all else about the service speaker is that because of the leadership of this government, because of the leadership of this Premier, it was an infrastructure project that was delivered on time and on budget in time for Parapen and Parapen and Gink as promised speaker. Having said that speaker as I said in my earlier answer there is broad recognition by this government and by the team at Metrolinx that we have to work hard to make sure that we find every, that we use every available tool including looking at the fair structure to drive ridership up. Because speaker again, we know that when the people of this region, tourists or residents who live here speaker when they use the service, they like the service I should also mention it is part of our 10 year commitment to electrify the up express as we are electrifying that portion of the Kitchen Recorder speaker. And I would say that members like that, the member from York Southwest and the member from Davenport on this side have been strong advocates to make sure that we get this right and we will. Thank you. No question to the member from Cambridge. Thank you speaker. My question is for the Minister of Health and Long Term Care. Healthcare is a top priority for our government. As a registered nurse and former care coordinator for CCAC in Cambridge I was concerned by some of the things I heard from the opposition in the last few days about healthcare. Under the last NDP government, I was one of many nurses that were laid off because they slashed the home care budget. They also short sightedly cut nursing school and medical school places. The conservatives made further cuts, firing nurses closing thousands of hospital beds. Last year our government increased the healthcare budget by over $500 million to $50.8 billion in home and community care. The government announced a 5% increase to grow by over $750. Can the Minister please set the record straight regarding our government's investments in the healthcare sector? Thank you. Long Term Care. Mr. Speaker, thank you to the member from Cambridge for this very important question. I too have to admit I was alarmed by some of the accusations and innuendos coming from the official opposition and third party members with regards to our healthcare system. And we remember when the PCs were empowered 6,000 nurses of course were fired the hospitals were closed and in the last election we were reminded of their commitment to cut 100,000 jobs for the hospitals. You will get to government policy. Thank you. Excuse me. Leader of the third party. I'll take care of it. Let's get there please. Thousands of personal support workers, nurses and other hospital support staff would have lost their jobs. The truth is Mr. Speaker, we're far from making cuts. We're increasing funding every single year to the healthcare sector. We've invested more than as an example, 4.3 billion in the home and community sector this year alone. We've increased funding by a further 270 million. Our investments in community care will keep people healthier and away from hospitals in their communities where they want to be. Thank you. Thank you. Setting the record straight in this house is important. Thank you, minister. The increased investments that we're making in home and community care as well as in the hospital sector speak to the high priority that this government places on healthcare. Because of the government's commitment to healthcare, 24,000 more nurses are working in Ontario since taking office. A growth of 21.6% and over 10,800 registered nurses have been added. Nurses play such a valuable and important role in our healthcare system in Ontario. We know that one in five Ontarians will experience a mental health illness in their lifetime and that this is a critical issue here in Ontario. I know that since 2003 our government has increased annual funding for mental health and addictions to more than $3 billion. Can the minister please inform the house of the investments the government has made in mental health and addictions? Thank you. Thank you again to the member from Cambridge for this question. And Mr. Speaker, I can firmly say that our government is wholly and absolutely committed to increasing access to mental health care for Ontarians. Mr. Speaker, our government created a comprehensive mental health and addiction strategy to support Ontarians from childhood through to old age living with mental health and addictions challenges. And each year we're increasing funding to that sector. Last year we committed to increase funding to mental health and addictions to $48 million over the next three years. And we're also increasing our adaptability to meet the genuine needs of our patients. Just last month Mr. Speaker we announced that we're investing $16 million in 1,000 new supportive housing units across the province for individuals with mental health and addictions challenges. Thank you. My question is to the minister of energy. Minister, it's a known fact that farmers are facing a problem facing rural Ontarians. It concerns the future of family farming businesses. It's a known fact that farmers raising livestock are facing a major crisis that threatens the future of farming in Ontario. Ground current pollution is maiming and even killing their livestock. It's crippling their financial opportunities to live the Ontarian dream. They feed cities. They feed you and I, our families and our neighbors. Are you willing to enforce recommendations from the OEB's staff discussion paper of May 2008 that stipulates that LDCs cannot put current into the ground? Thomas Edison said it and who knows more than him? Speaker to the minister, are you willing to save the family farm? Good point. Minister of Agriculture, Agriculture, Food and Rural Affairs Mr. Speaker. Minister of Agriculture, Food and Rural Affairs Mr. Speaker, and I want to thank the honourable member for Chatham Kent Essex for asking the question this morning. I know there will be a debate this afternoon. He's bringing forward a private member's bill on this topic. A bill that was previously introduced in this house by a former colleague of ours Maria VanBomber, the member from Chatham Kent Essex I believe. I also have the advice of a professor from Trent University Dr. Magnus Haver who is in the members west gallery today. This is a very serious problem for livestock owners of the province of Ontario. We do know just recently that Hydro One and the Ontario Federation of Agriculture are working together to study this issue in detail and I'm pleased that some steps have already been taken to address it. I encourage of course livestock owners when I'm chatting to my friend Ralph Dietrich ahead of the dairy farmers this last night at the beef farmers of Ontario I had a discussion about this important topic. Thank you. Minister voltage won't kill but current does. We have to ensure that we're measuring the right thing. Minister my bill was directly inspired by the work of former liberal MPP Maria VanBomber from Lampton Kent Middlesex. She attempted to pass the bill back in 2006. All three parties spoke in support of the bill including yourself. I believe that a good idea for Ontarians shouldn't matter who presents it. This afternoon we will be joined by members from numerous farming associations that frankly really don't care whose names on the bill they just want to see action now. So speaker to the minister will you keep the spirit of cooperation alive and pledge of support Bill 161 the elimination of ground current pollution. Thank you. Mr. Speaker I want to thank the member for his supplementary request today and I can assure him the government caucus will be supporting his bill this afternoon. Here. Because it's a very reasonable bill and we're very reasonable people on this side of the chamber. Mr. Speaker I just want to talk about the pilot that's coming up with the OAA. We're making progress on this. The pilot is looking at to identify and assess mitigation incidents for stray voltage occurring. Assessing alternative approaches to testing look broadly at how electrical systems contribute to current and voltage on farms and address how standards of procedures apply. In fact Mr. Speaker we're doing a pilot in Little Britain Ontario in the riding of Haliburton Corthill Lake Sprock the member right here. Thank you. Mr. Speaker Thank you Mr. President. My question is for the premier. Today hundreds of people from Ontario are at Queen's Park to talk about the slowness of the government in the creation of a francophone university. After months of consulting francophones of all regions in Ontario the result is very clear we want a French language university for francophones. The final document was given to the premier on the 18th of February 2015. It's a year ago. Will the premier explain why she still hasn't put in place this committee for a francophone university. Thank you for this question. It is very important for me to have a program for francophone students in French in the whole of the province and I would like to say I have talked with the students and I have told them that it is a priority for me to have access to all study programs in French if a student wants this option. Is it necessary to have a building? I don't know I cannot say right now. If we have a building in this or that community do we have to have a building in another community? I don't know so we have to to consult the people and work with the communities. It is very important as I have said students must be able to access all programs in French in post-secondary education. Thank you to the premier. 611,500 students in the province do not have access to the programs they want and two thousands are already registered for this francophone university. We have worked with schools and with school boards we now need this francophone university. We have consulted people, we have written reports and the francophone community is united. They do want this French language university and I have to say that the legislative assembly has voted in favor of bill 104 for the creation of this university when with this transitory committee will be put in place. The minister of francophone affair it is a pleasure for me to reply to this question because we have been working on this for a very long time and the premier has asked this committee and the committee will soon table their report we are very interested in seeing what they have to say. However I will not take any advice from that government when they were in power they established a college that did not give us nothing, it cost millions of dollars Ontarians had to pay for this and it did not give us anything the government which at the time which is now the opposition party closed it and we could not say anything at the time because it was a really bad structure so we want the next post secondary institution in Ontario to be built on a solid base and we wanted to go on for a long time No question, a member from October North Thank you Mr. Libre My question is for the Minister of Education In Ontario schools benefits when we have parents involved excited and engaged and contributing in my own writing in Vittobicoke North I have seen how good schools can graduate up to become great schools by the increased engagement of parents Psychological and sociological research demonstrates that there is a positive link between student achievement and parents involvement, expectations and guidance. Schools in my own writing speaker have benefited from some of the more than 60 million dollars we have invested it since 2006 to support parent engagement My question is this Minister, this very week you announced grant applications for the 2016 2017 school year which are now open Can you please tell this house more about what this means for Ontario students and families Minister of Education Yes, thank you speaker and thank you to the member for the question Ontario is helping parents get more involved in their children's education by supporting local parent led projects that encourage student learning and promote well-being In the 2015-16 school year the province funded more than 2200 projects that helped identify barriers to parent engagement and found local solutions to help more parents be engaged in their children's learning In fact since 2006 speaker the government has awarded over 17,000 grants to school councils and over 680 regional or provincial grants a total investment of over 27 million dollars to parent led projects Parent reaching out grants that illustrates that parents are working to find local solutions to enhance parent engagement Thank you Thank you Minister Minister for your response Ground benefits for example, Albion Heights Junior Middle School, Clairvue Junior School and in fact 22 schools in my writing have benefited from these particular grants and given the knowledge-based economy of tomorrow I believe that the parent reaching out grants are a key part of Ontario's family engagement strategy and this is embedded throughout the goals of our renewed vision for education in Ontario Minister would you please elaborate on what projects are included and how you envision they will benefit children's education in Ontario Thank you Minister The parent reaching out grant includes funding for parent involvement committees and school councils and for local projects like family math nights resources to welcome parents who are new to Ontario to learn about the Ontario education system a whole host of things for example, some of the projects that parents have chosen we help parents with resources to help them support their children's learning information on topics like bullying child care, math homework the new health and phys ed curriculum, we've made a lot of parent resources available a lot of resources around online social networking safety, how to be safe on the internet we know that when parents are engaged their children do better and that's why we are encouraging parents to get involved in their children's education New question Member from Thorne Hill Thank you very much Mr. Speaker My question is to the Minister of Government and Consumer Services Mr. Speaker, last year over 1,000 counterfeit accessible parking permits were confiscated in Toronto, up by 28% in just one year Apparently motorists are able to easily access or create these fake permits This government's response was to tighten up security on newly issued permits only Mr. Speaker, I would like the Minister to explain how barcodes on new permits will help to alleviate fraud since the old permits which are easily counterfeited are still accepted until they expire Thank you Minister of Government and Consumer Services Thank you Mr. Speaker and I appreciate the question I think the member knows full well the importance of these permits to Ontarians and to those who need them and need access to these spaces in Ontario The last thing we want to see is anyone counterfeiting or fraudulently using these types of permits in Ontario We think that is a despicable practice for somebody to fraudulently take a permit and take a spot or a space from someone who has a disability or is in need to have that type of access So, Mr. Speaker, on this side of the house we're concerned about that issue we're taking steps within our government to tighten up the security of these permits to make them tougher to counterfeit and that was the purpose of the announcement That's what we're aiming to do, Speaker We're going to continue the accessibility community to continue to make these permits stronger for Ontarians and to reduce fraud that's out there in the province Thank you Mr. Supplementary Thank you very much and my question really didn't address the fact that we're trying to tighten up security My question is why aren't we tightening up security on the existing permits and not just waiting for those permits to expire And Mr. Speaker, thousands of Ontarians we know struggle with mobility issues Many face additional burdens when accessible parking is taken up by these fraudsters When designated spots are unavailable motorists with permits are sometimes allowed to park in no parking or no stopping zones Finally, our accessible parking rules vary from municipality to municipality resulting in much confusion For example, Thornhill resident Michelle Zalden received a ticket in the city of Vaughan for parking with a permit in an area that's acceptable in Toronto Mr. Speaker, I'd like to know if the minister plans to streamline accessible parking regulations so that Ontario residents struggling with mobility challenges don't need to carry with them a copy of every municipality's parking regulations Thank you, Mr. Speaker I appreciate the supplementary question and as the member knows we've taken a number of steps to increase the security measures, increase fines related to this and I'm certainly happy to take any suggestions that the member may have back to the ministry to review them to work with the member opposite to continue to raise the standard in how we protect consumers and those individuals whose disability needs in Ontario and I should remind the member and I think the member knows that not all of these disabilities and individuals are obvious disabilities or they're visible disabilities and so we need to make sure that the permits are provided for individuals who need them in Ontario I'm committed to working with the member opposite to do all that we can to strengthen these provisions for individuals who need these permits, thank you Thank you Minister of Agriculture rural affairs and food on a point of order Mr. Speaker, I just want to remind everybody that the Ontario Agricultural Sustainability Coalition is having a reception at room 230 and recommend all members to drop by Thank you, the member from Niagara West Lambert Thank you, Speaker I want to call members attention to special guests who are members having lunch with Shirley, we're joined by Assemblyman Walter Mosley he's a Democratic Assemblyman representing Brooklyn with the state of New York and of course, a very familiar face as well, he's joined by Avi Ben-Lolo the executive director of the Simon Wiesendahl Foundation Thank you, Speaker Welcome Welcome to the legislature We have a deferred vote on the motion to second reading of bill 119 and act to amend the Person of Health Information Protection Act 2004 to make certain related amendments and to repeal and replace the quality of your information protection act 2004 Call on the members, this will be a five minute bell Would all members, please take their seats All members, please take your seats On September the 16th, 2015 Mr. Hoskin moved second reading of bill 119 All those in favour, please rise one at a time and be recognized by the clerk Mr. Hoskins Mr. Nackley Mr. Shurelli Mr. Suza Mr. Matthews Mr. Duga Mr. McCharles Mr. Tukar Mr. Baradnetti Mr. Dillon Mr. Orzetti Mr. McMeacon Mr. Murray Mr. Chan Mr. Moriti Mr. Coteau Mr. Lille Mr. Albanaise Mr. Dixon Mr. Crack Mr. Sergio Mr. Moro Mr. Dalduca Mr. Wong Mr. Fraser Mr. Anderson Mr. Baker Mr. Ballard Mrs. Hogarth Mrs. Cuala Mrs. McGarry Mrs. Nidoo Harris Mr. Pot Mr. Renaldi Mr. Renil Mr. Yurek Mr. Arnott Mr. Wilson Mr. Jones Mr. Brown Mr. Clark Mr. Fidelli Mr. Yacobusky Mr. Miller Perry Sound Mascoka Mr. Scott Mr. Smith Mr. Nicholas Mr. Marteau Mr. Singh Mr. Horvath Mr. Vantah Mr. DeNovo Mr. Tabbas Mr. Miller Hamilton Estoni Cree Ms. Sattler Ms. Taylor Ms. Armstrong Ms. Forster Ms. Gretzky Ms. French All those opposed, please rise for the time being recognized by the clerk. The ayes are 93, the nays are 0. The ayes being 93, the nays being 0. Declare the motion. Carried. Second reading of the bill. Do as you have lectured. Pro-je-de-loire. Shall the bill be ordered for third reading? Minister of Health, long-term care. Candy, please. Carried. Member from Nicobelt on a point of order. Morning. As I was talking to the motion concurrence and supply, I said 69 layoff in Windsor. It was 169 nurses being laid off in Windsor. I made a mistake. Minister of Economic Development Employment and Infrastructure. Just a record correction Mr. Speaker. At one point I think I meant to say 608,000 net new jobs created since the recession for some reason. I think I said 280,000 which wasn't even close. That's why the premier was looking at me funny Mr. Speaker. Thank you. And on that note I do want to bring to everyone's attention that when you correct the record you only correct the record. In the last little while until today, and I'm glad it happened today the way it did, there were people making editorials or making comment or debate. That's not the purpose of correcting one's record. So we will stay focused on correcting one's record. There are no further deferred votes. This house stands recess until 1 p.m. this afternoon.


April 16, 1972, Apollo 16, man's fifth lunar landing, sat silently on the pad, awaiting its mission. Inside the astronaut quarters, its relaxed crew ate Sunday breakfast. John Young, a veteran of three previous space flights, was commanded. Ken Mattingly, command module pilot, would conduct orbital experiments around the moon, while Charles Duke explored the lunar surface with Young. April 22nd, Young and Duke would find themselves strapped into a small electric car called the rover, bouncing across the lunar plateau known as Descartes. Good day, Charlie. As Young and Duke rode the bucking rover to the lunar formation called Stone Mountain, NASA geologist Farouk L. Baz wrote on a blackboard on Earth, there is nothing so far removed from us to be beyond our reach or so hidden that we cannot discover it. Renee Descartes. As John Young would later remark, Apollo 16 would certainly help prove that Renee Descartes was right. Almost like a freshly plowed field that's been rained on. Yet less than two days before, it looked as though this would never happen. It was, in Young's words, a real cliffhanger. The Marshall Space Flight Center team was working on a launch vehicle gyroscope problem that threatened to scrub the mission. Less than an hour before liftoff, their advisory to the Kennedy Space Center launch team was go. The liftoff had been perfect. During the three-day flight to lunar orbit, the problems encountered had been more annoyances than critical, such as paint flaking off the lunar module and later a jammed antenna in one of the lunar modules several communication systems. All in all, it had been a quiet flight. April 19th, the burn into lunar orbit was right on. The subsequent maneuvers all went without a hitch. Then the next day, April 20th, Young and Duke undocked the lunar module preparatory to landing, leaving Mattingly in the command module. The next maneuver was for Mattingly to burn the main engine of his spacecraft to put it into a circular orbit. But as the lunar module emerged from behind the moon... No Cirque. No Cirque. In preparing for the circularization burn, Mattingly had found apparent uncontrolled oscillations in the main engine's backup control system. Following mission rules, he did not make the burn. How long do you think it's going to take him to get rid of it? I think you're estimate of a couple of three rounds. With the backup system having trouble, only the primary system was known to be usable on the engine needed to get the astronauts out of lunar orbit and back to Earth. However, the lunar module engines could be used if the two spacecraft were docked. The first step in the problem-solving technique stabilized the situation in the safest manner. Get the two spacecraft, which had separated, close enough together to dock, if necessary.  But now, don't take that as input. I don't want to ask me to pitch something out loud. I don't want to say something out loud. I don't see any way we can continue on. At that moment, the chances for a landing looked pretty slim. But you look at a problem step by step. Step one underway, you look at step two. Analyze the problem as completely as possible within the time frame. We should make sure that that's covered. There's no way that there's no... You don't have any redundancy or other routes. And in lunar orbit, Mattingly flew the command module to Arandevu as Young talked him in. The work's coming back kind of initially from the North American if they're suspecting a great feedback. The team was coming up to speed, not only at the manned spacecraft center, but from MIT in Massachusetts to North American in Southern California. Isolate the trouble, simulate it, evaluate it. You can't use it if you've got a broken wire, you don't know it's going to come back again. Of course, then you would have had no options. I mean then it's full speed ahead. I just don't much see how we can make it on this next route. I think you guys ought to continue to work. So you'd only do it if you had a failure on the primary.  I would.  Yeah, but I want you guys to simulate it. Isolate, simulate, evaluate. The results were coming in. It was beginning to pay off. The simulator tests and other data were showing that with the engine on, the oscillations would do no harm. Despite the earlier pessimism, it was beginning to look pretty good. Okay, when you come up on AOS on the next route, Route 15, we'll give you a go or no go for another try. Director Dr. Christopher C. Kraft, Jr. just came back into the control center after having a meeting by management people in one of the back rooms and the situation is go for landing. Well, have at it, babe, so we're going to try it. You do have a go for another try here at the PDI on Rev 16. Once more, they would pass behind the moon. And on the next revolution, John Young and Charlie Duke would start their swift descent to the Descartes Plateau. Okay, go to initialization. Looks good. See all that beauty? Come on. Looks like we're going to be able to make it. John, there's not too many blocks up there. Ryan, you go for landing. Right now it looks pretty good.  That comes a shadow. Okay, down at 3, 50 feet. Down at 4, give me one click up. The original plan had called for Young and Duke before shortly after landing. However, the nearer abort had lasted six hours. The tired astronauts would sleep. April 21, Mission Commander John Young stepped onto the Descartes Formation, 11.58 a.m. Eastern Standard Time. While their activities were monitored by mission control, Young and Duke were also observed by scientists, located across the hall in the science support room. After unloading the rover from its storage bay in the lunar module, they planted the flag. Young set up an ultraviolet camera to provide the first astronomical observations from the Moon. He took pictures of the Earth's upper atmosphere and magnetosphere and their interaction with the solar wind. He also photographed the interstellar gas present throughout space and the ultraviolet halos that appear around galaxies. Astronomers have long wanted a telescope on the Moon. Perhaps this experiment would show the Moon an ideal base for future astronomical observations. You want two pins? Yeah, we'd like two pins. I'm not laying it on the table. Duke drilled a hole into which a heat flow probe was to be placed, part of one of the experiments attached to the station. As Duke drilled, Young set up the central station and the remainder of the experiments. Then, what many considered the biggest disappointment of the mission. That means you've got to mate all those simple wires in there and have them insulated for one minute. And if that doesn't occur, what are the chances of shorting out the central station? That's another one that they're working on. On Earth, they tried to figure a way to fix the heat flow. On the Moon, the astronauts continued with the other experiments. Young placed a series of sensors in the soil, then fired explosive charges, mapping the lunar subsurface, much as geologists on Earth use explosives to search for oil. They continued to sample the area and activate the experiments. Then they returned to the rover and prepared for their first trip away from a landing site in search for geological samples. Their first traverse would take them about one kilometer west of the landing site. They would make two stops to collect samples and conduct experiments. Young used a portable instrument to measure the local magnetic field. He would later record the most intense magnetic field ever found on the Moon, far higher than scientists ever suspected. There would be one more stop before they got back to the lunar module to close out this EVA. With Duke acting as photographer and Young as driver, they put the rover through a full test. Then it was back to their lunar base, activate experiments, and close out EVA 1. On Earth, the scientists took a break. Tomorrow would be another busy day. April 22nd. The lunar surface temperature in the sun should be around 135 degrees today.  Their first station, which was at the bottom of the Moon, to climb their rover up the side of Stone Mountain. Their first station, a crater 700 feet above their lunar module. If we got that rake soil, if we got certainly something, we could go to one man sampling and maybe do it. They would make a total of six stops on this traverse, collecting samples from large rocks down through the intermediates to the smallest soil particles. They would operate experiments measuring the strength of local magnetic fields to measuring the resistance of the soil to compaction. The sampling time used up. It was time to return to the rover and head back to the lunar module. But with the limited oxygen and water in the backpacks, it was finally time to close out EVA-2. Now I think they realize that it's not more, well, a G-Weeze, like my friends say, thrill, but it's real exploration and this is much more serious and much more important for the future of mankind than just to plain exploit a technical or technological exploit. This is exploration. Ray Bradbury claims that what mankind sees in the exploration of space is his first chance at immortality since he's invented religion. April 23rd. The decision had been made not to try and fix the broken heat flow experiment because of the time and complexities involved. Traverse number three. Today, Young and Duke would head north about five kilometers to North Ray crater. The largest lunar crater to be sampled by men. Outstanding. Jack, that's a good point to remember. All three crews now tend to think they're there before they get there. I remember. These are the bottom of it and I'm as close to the edge as I'm going to get. Now the routine, if anything on the moon, can be called that. Test, collect, photograph. Keep moving. Time is precious on the moon. Then, one of the most spectacular discoveries of the mission. Look at the thing. It's not very clear. It was just right beyond you. Big black dots. Fantastic. Right here. I'm curious what they're going to look like when they stand next to each other. Through slowly. Keep going. Look for some variety. But now it was time to head back to their base and close out the EVA. We think you could just about head south now. During the previous EVA, a section of a rear fender had come off the rover, causing the astronauts to receive occasional showers of lunar dirt. Young parked the rover, then moved out to join Duke. Enter the lunar module and prepare for liftoff. Smile. FL. Don't be mad. We'll get it up there. See how nice and leisurely it's been? That's why it should be getting ready for us. Ten seconds. Together in orbit, the two spacecraft pirouetted, each inspecting the other. This is one of the fastest maneuvers I've made in a long time. The inspections complete. The command module and lunar module maneuvered to docking. John Young, Ken Matigley, and Charlie Duke reunited aboard the command module, settled down for tomorrow's tasks. Jettisoned the lunar module and burnout of orbit to come home. April 25. Ken Matigley left the confines of the command module cabin, 173,000 miles from Earth. As he orbited the moon, he had not only made visual observations, he had been operating a complex series of experiments. Many of these had returned instant data to Houston. Two had taken thousands of high-resolution pictures of the lunar terrain. Now, Matigley retrieved the film canisters and made his way back to the cabin with them. As Charlie Duke stood in the hatch to help him. It had been quite a mission. In John Young's words, April 27, the last day, the crew looked out their windows through the 5,000-degree fireball of re-entry at their native planet. That is beautiful, isn't it? It made this country great, and the kind of thing that's going to keep it that way. A real smooth shot. Every bit of it, Gary. Yeah, brought them in beautiful.


Welcome to the EndNote Spelling Bee. In this mini-series, I'm following up on the question I asked in my video about spelling. What are your spelling pet peeves? First up, I tackled the dreaded Eye Before E rule. Viewers R. Mori Biaschi and Silk Wacer brought this one up. So the main problem with the Eye Before E except after C rule is that it isn't actually a rule, it's just a mnemonic invented in the 19th century. It doesn't reflect any reality about the phonological histories or etymologies of the words. It's just meant to work in many but not all of the circumstances. And the common formulation of the mnemonic isn't complete anyway, as it should have in its full form some sort of restriction, as in Eye Before E except after C or when sounded as A as in neighbor and way, or Eye Before E except after C when the sound is E. These fuller forms catch some of the exceptions but not all, such as sufficient and plurals of words that end in CY like frequencies, with a C followed by an I, and Cs with an EI pronounced E not A. The underlying problem here is that a number of different vowel sounds are represented by these two letter combinations, vowel sounds that changed in different ways over time and came from a number of different source languages. This is in part a function of the English language having contained over its long history far more distinct vowel sounds than vowel letters to represent them, so that the same couple of vowel combinations were introduced again and again in different contexts as the sounds changed. For instance, the word EIGHT comes from Old English ACHTE or ACHTE, which became ECHTE in Early Middle English, diphthong eyes to ECHTE in Later Middle English because it was followed by a guttural sound, which was then dropped to leave us with Modern English EIGHT. The commonly cited exceptions neighbor and way follow similar paths. A number of words with the EI and IE spellings come from Old French, ultimately from Latin, with a number of different vowel sounds. Latin veina with an E becomes Old French veina and English vein with an A pronunciation, while Latin brevis becomes breath in Old French in Middle English, and brief in Modern English. Latin d'cipera, a prefix form of capra, becomes Old French décevoir and English deceive with an E pronunciation. Latin lycora becomes Old French in Middle English lesir and Modern English leisure. Latin sufficiens, with two distinct vowel sounds, keeps the same IE as it goes from Old French to Modern English sufficient. And finally, the Latin adverb forest produced the medieval Latin adjective foraneus, which becomes Old French foren, and has a number of Middle English forms, such as pharyn, foran, and foren, before settling down as Modern English foren. And that still doesn't cover it all. As viewer The Hard Problem 2 quipped, I before E accept after C and when sounding like A as in neighbor and way, and all throughout August and the month of May, you'll always be wrong no matter what you say. I'll be continuing to respond to your comments and suggestions in more spelling V videos intermittently for the next while, in between other main videos. Thanks for all the responses you've given me lots to work with. As always, you can hear even more etymology and history, as well as interviews with a wide range of fascinating people on the Endless Knot podcast, available on all the major podcast platforms, as well as our other YouTube channel. Thanks for watching.