Hi, I'm Joseph. I'm here to talk about optimal channel security against fine-grained state compromise Which is joint work with Igor Stepanov. So there's a growing recognition that ordinary people deserve end-to-end encrypted communication As cryptographers, we've long understood the theory of how this can be achieved but in practice there's A dearth of available easy-to-use tools TLS is designed for web servers, not for person-to-person communication PGP is widely accepted to be a pain to use Messaging apps are arising as an easy-to-use alternative Here I show several examples of messaging apps which aim for end-to-end encryption To give a sense of scale here, WhatsApp alone encrypts around 55 billion messages every day There's somewhere around 700 million iPhones in use Given this widespread use, it's important to understand exactly what security they're achieving In my talk, we're motivated by the double-ratchet algorithm used, for example, by Signal In particular, we're trying to gain a better understanding of the goal it's aiming for Which is communication in the face of state compromise So if we think about traditional encryption, Alice and Bob will share some key K Throughout their conversation, they'll encrypt and decrypt all of their communications with this key But now in the threat of state compromise, some attacker somehow gains access to the secret state on the phone Given this key K, the security of this communication is completely and irrevocably lost In practice, to address this, various messaging apps are using techniques where they update their keys over time K1, K2, K3 And then the idea is that an adversary, say, steals K1, they shouldn't be able to learn anything about what was encrypted using a different key, say K2 In slightly more detail, the general goals we're aiming for here are often referred to as forward and backward security Forward security asks that in the face of an exposure of prior keys in communications, security is maintained Backward security asks for the opposite Of course, exactly what is being achieved by these goals needs careful considerations If, for example, our threat is malware, which can just directly exfiltrate our messages, we're not really gaining anything by using these techniques These techniques will be more useful when our threat is some sort of malware, which can only exfiltrate keys instead of messages And if users actively delete their messages over time These notions are of particular relevance in the secure messaging setting because messaging sessions can be particularly long-lived There's been a few recent academic works motivated by ratcheting And generally, what all of them aim for is they ask what security goal does ratcheting achieve They formalize this goal and then they build some sort of ratcheting which achieves this goal A first example of this was by CCDGS, which looked at the particular ratcheting used by Signal, analyzed the entirety of their key exchange Did not model encryption at all Last year at Crypto, there's a paper I was a co-author on, which introduced as separate primitives, ratcheted key exchange and ratcheted encryption But as we just heard, the important limitation was that we only considered communication in one direction And finally, the talk we just heard about bi-directional ratcheting, which extended this previous work, but did not specifically model encryption The goal of my work today is slightly different Instead, we asked what is the best possible messaging security we can hope for in the face of fine-grained state compromise We formalized this and then achieved it And notably, the techniques we used don't really look like ratcheting To give a summary of our contributions, which I'll be covering in the rest of the talk First, we defined the strongest possible security of a channel against fine-grained state compromise We defined two new forms of public key primitives, key-updatable digital signatures and public key encryption Provided constructions for these primitives Showed how they can be combined with a collision-resistant hash function to build a secure channel meeting our strong notion And we, of course, provide proofs that all of these constructions meet the desired notions of security One quick point I should make, this public key encryption actually differs slightly from what we had in the proceedings version We realized there was a small bug in our original proof My co-author is supposed to push the full version to E-Print today, which fixes this Might be up there now, I'm not sure Okay So, at a very broad level, the threat model we've tried to formalize Is looking for both integrity and privacy in the face of an adversary which has complete control of the communications sent between the two parties And is able, at any time, and perhaps repeatedly, to steal the secret state stored by one or both parties By best achievable, how I want us to think of that is that any attack which could be prevented is prevented We, of course, can't hope to prevent the attacks which are unpreventable An obvious question to ask then is, does the double ratchet algorithm used by Signal achieve the strong notion that we came up with? Unfortunately not. Some examples of preventable attacks which would not be prevented by Signal include that Given the state of one user, you're able to forge messages to that same user You're also given the state of a user capable of reading messages that that user sent to the other user And some more subtle attacks One implication here is that with the single exposure of Alice using the Signal protocol I would be able both to impersonate Alice to Bob, which we can't hope to prevent And impersonate Bob to Alice, which we'll see that can be prevented Of course, then there's the question of how much do attacks like this matter in practice I can't really give a full answer here that would require having a better understanding of exactly where such attacks occur in practice Than I think we really have And then you might also wonder is there any kind of small tweaks we can make to Signal to meet these stronger notions of security I can't say definitively, but it doesn't seem like it It seems like the stronger notion of security we defined really requires stronger primitives than is used in Signal Okay, so now to dig slightly more into the formalism The kind of syntax of the object we use to study bidirectional communication Is what's known as bidirectional channels, which were introduced recently by Marcel and Portering In particular, it consists of three algorithms, first an initialization algorithm, which gives the initial state to both Alice and Bob The sending algorithm, given that state, a message and some associated data produces a ciphertext Then if we give the same associated data and the ciphertext to the other user, they can decrypt and recover the same message Because communication is bidirectional, we want our primitive to work in both directions And furthermore, we need our correctness to be maintained, even if ciphertexts happen to cross each other on the wire We wanted to approach this idea of kind of the best achievable security notion in a somewhat principled manner So in particular, how we started that process was by defining just a very general interface of how an attacker is able to interact with the channel In particular, this consists of a couple of oracles, a sending and receiving oracles where you can ask either of the parties to send a message or receive a ciphertext And then we augment this with an exposure oracle where you can act to be given the current secret state of either of the two users And a particular point to note here is that the secret state may include the randomness that is being used by one of the users If they're in the middle of performing one of these two operations With that in mind, the goal of the adversary with its complete control of the communication is to tell either which of two messages was encrypted in a typical left or right notion Or to forge a new ciphertext to either of the parties The next process in obtaining our final security definition was understanding some generic attacks In the interface as I just defined it, there are attacks which will breach the security of any channel So we specify eight different classes of such attacks Some examples of this include that if I expose the state of one of the users, I'm necessarily able to forge a message to the other user Given the state of a user, I can necessarily decrypt the next ciphertext that's supposed to receive a slightly more complicated one If I expose the sending randomness together with the state of a user, I should be able to decrypt or tell what the next message is sent was To kind of understand what's happening here, it's worth also pointing out some attacks which are not prevented Which are not generic attacks and thus we want to prevent These include that if I steal the state of a user, I should not be able to forge a message to that same user or to read any ciphertext that was sent by that user So given these generic attacks, the kind of final step in defining our security notion is that we augmented the interface to obtain what we called authenticated encryption against compromise or AEAC Where we just minimally added restrictions that those particular generic attacks are not allowed, any other attacks are valid Some implications of what we're requiring then include the two I just mentioned in addition that after a user has decrypted the ciphertext Exposing their state should no longer allow you to read what was in that ciphertext After a user has sent a ciphertext, exposing their state shouldn't let you change what that ciphertext said Or more subtle attacks where if I'm able to forge a message to one of the users by exposing the state of the other user The state of that other user after receiving the forged ciphertext should no longer be useful in performing any attacks on the first user Very roughly these different implications are achieved with the new forms of digital signatures and public key encryption that we define So let me talk briefly about those First, key-updatable digital signatures We start with our standard syntax of assigning and verification oracle And then we add two algorithms for updating both of the keys with respect to some arbitrage string delta How this update should work is that if two keys are updated with the same sequence of deltas they should work together Otherwise the keys should no longer work with each other For security we defined a variant of strong unforgeability Where in addition to the usual signing algorithm given to attacker there's an update algorithm oracle Which will update the secret key with an attacker chosen delta And an exposure oracle which gives the current secret key back to the attacker Their goal is to create a forgery with the obvious restriction that we prevent trivial attacks of exposing a signing key Maybe updating it a few times and then just signing your own message To construct this we were able to do so from any normal forward secure digital signatures Kind of the only difference of this new primitive is that our updates need to happen with respect to delta And the way we kind of incorporate into that into the update is before you retake your key forward You first sign delta with your old key And then that signature will be included in future signatures Next our public key encryption Again we take normal public key encryption this time public key encryption with labels And we add algorithms for updating the encryption and decryption key with respect to delta This works kind of in the same way For security our definition was a variant of CCA security Where we add two oracles for updating the keys with respect to an attacker chosen delta And an oracle which gives back the current decryption key Again we have the same sort of trivial restriction that you can't do the obvious attacks by exposing a decryption key And then using that to decrypt a challenge psychotext The construction of this is actually somewhat straightforward from hierarchical identity based encryption If you kind of look carefully at what we defined What we really defined is a special case of hibes Where the deltas correspond to parts of the identity we're updating And we just take a single path down the hybrid tree So like I said we can then combine these two primitives together with a collision visits and hash function To ultimately obtain the channel that we want At a high level the state will be storing at any particular time as a counter The public keys for both of our types of primitives The private keys including possibly multiple decryption keys And then also transcripts of the messages we've sent to the other party And transcripts of what we've received from the other party together with of course our hash function key The construction which I'm not expecting you to read this pseudo code in detail But at a very kind of high level what we did is that the public key encryption provides the privacy The integrity comes from the digital signature scheme The kind of first main part of how we're achieving the forward and backward security Is that with every psychotext we send we're going to include new encryption and verification keys For key pairs that we just generated A more complicated part of the forward security is what we're achieving with the key updates In particular we're updating the public parts of our keys with the transcripts of what we've sent to the other user We're updating the secret parts with the transcripts we've received And the sorts of attack which are being prevented by these key updates Are the ones I talked about where if I expose one user state use that to send a forgery to the other user The other user state should no longer be useful in breaching security of the first user That's somewhat complicated attacks are what the key updates really are preventing Then finally the counter just prevents simple sort of reordering attacks In our paper to provide some intuition for all of the kind of fine details of how our construction worked We provide nine different attacks against small variants of our construction Which show why the security would be lost if we had done things kind of slightly differently in a number of ways Finally a construction is not very useful without a proof of security We proved that our channel is secure under kind of the expected security notions We've been discussing together with a notion of uniqueness for the digital signature scheme Clearly this proof consisted of a tight reduction from AEAC to multi-user versions of the underlying security notions The kind of multi-user security notions arise quite naturally because we're sampling new key pairs with every attack we send Very roughly we can divide the proof into two steps First we need to do a couple arguments so that we can show that the integrity holds and then we move on to privacy The first step is actually a somewhat subtle one which has been missed by some of the related work The terms are slightly false which is that as the first step we have to argue that future ciphertexts cannot be predicted beforehand Which we do by simple just min entropy of the various algorithms involved Next we use the hash function to say that transcripts and our collisions won't occur Collisions in the transcripts would allow some trivial attacks Once we've ruled out those possibilities then we can directly use the digital signature to argue that the integrity part holds One final step before we use our public encryption We need to use the uniqueness of the digital signature to argue that an adversary can't take a ciphertext And just switch the signature part of it and leave the rest the same And then we use the public encryption Thank you, any questions?


Hi everybody, happy Tuesday. I'm Joe for jaspyscasebrakes.com. We're coming at you with a jaspy exclusive. That's right We worked together with Hit Parade and made this a nice little product for you 2021 Hit Parade basketball jaspy exclusive random team break number 12 and this is a wax party break So at the end we'll randomize all of your names with a second dice roll top two. We'll get into the big promo Where I think that the promo the wax party promo we're giving away wax I think it does include some hit parade basketball boxes as well All right, big thanks to this group for making it happen. Appreciate it And there are the teams right there. Let's roll it. Let's randomize names and teams two and a one three times one two and three Jason down to Matt After three times two and a one three times for the teams one two and three We got bulls down to Timberwolves who are playing the Knicks right now. I don't know what the score is They're doing a replay right now All right, Jason with the bulls Matt with the nuggets Eric with the calves Jason with the thunder Danny with the Clippers will with the Pacers Danny with the Hawks Jimmy with the Pelicans Jason with the Spurs will with the Blazers Nathan with the Hornets Jay Jason with the Pistons Diana with the Rockets kind with the Suns Eric with the Knicks David with the Kings Jimmy With the heat Danny nets and my Lakers Chad with the magic will with the Jazz and Mavs kind with the Sixers Matt Matthew with the Golden State Warriors will last bottom mojo Toronto Raptors Eric with the Wizards Mike Tower with the Bucks will with the Grizz Thomas with the Celtics and Matt with the Minnesota Timberwolves were up one oh snow down One oh four one oh seven in New York three minutes left in this game on NBA TV on Tuesday the 18th Let's sort by column B by team We're gonna pause the video and allow for some trades Trade chatter, but remember trade at your own risk in a product like this. We will be right back All right, welcome back everybody a lot of trade chatter, but in the end no deals were done Here in this break if you're watching live. We did have one more We do have one more available and we we have posted that already So we can run this back if you'd like boxes here five boxes there The nice little Jaspie exclusive hip parade Jaspies first one out of the gate Is gonna be some noir basketball. It's Michael Bridges Jersey and autograph four out of 99 Love that noir set That is for Kym in the Suns Next up is Kobe 1996 Kobe Bryant PSA 10 Hardwood prospects That's awesome That is for Danny and the Lakers PSA 10 RIP Kobe Bryant. All right next up is Joe LNB From Revolution basketball that would be for Kym in the Sixer. That's from 1819 revolution hoops. All right next up Jimmy Connell All right next one It's really rubbing it in Revolution basketball Colin Sexton PSA 9 Sunburst 62 out of 75 Cleveland this is for you Eric with the calves Larry Bird That's it. Yeah, there's Larry Bird Boston Celtics Thomas That's not enough for us Maybe love to go to the 7-eleven Thomas tried to trade couldn't trade mojo next up is the admiral David Robinson 67 out of 49 Jersey and autograph That's right Rex a Nick Jaspie siding. He's he's building some fun hip-hacks for for tomorrow They look really nice too from what I'm observing. All right next up is On the spurs by the way Jason Lee Jason, that's also tried to trade couldn't trade mojo Jason There's SGA Shade Guilders Alexander Rookie patch and autograph Clippers edition Going to Danny 163 out of 199 three more to go. All right CJ McCollum 52 out of 75 shadow box autograph will with the trailblazers Nick refuses to buy from you.  He respects you too much Rex He feels like you could get you could probably get better prices elsewhere That's why Rex, you know, listen, we're a retail business. We've got margins But out of an abundance of respect for you Rex We're just like listen We don't want to low ball you. All right. Next up is PJ Washington, Jr. PSA 10 From 2019 Panini Donner's optic basketball, which we have some of on the website Or we have contenders opted and that is four out of 25 for Charlotte Nathan Not the Lamello that you might have been looking for but he's pretty solid too. All right last box is A Fox in the box the Aaron Fox from 2017 prestige basketball bonus shots crystal or cracked ice PSA 9 Kings Sack Town David with Sacramento Just I just saw what Jason said All right Now that's it. Thank you great break. We got another case in the store if you want to check it out And this is a wax party break. So Let's gather your names up again New dice new list top two Top two after three you're in the wax party try to the chance to win boxes try to win some wax one two and Three so thanks everybody for getting in on this appreciate it. Hopefully If you don't make it this time listen, we still have to do a lot more of these types of breaks More we have to do more wax party breaks. So there'll be other opportunities Unfortunately, not this time. We'll get them next time top two. You're happy though because you're in will you're in and Thomas You're in Congrats to the both of you After three times You're in the wax party chance for you to get some really nice boxes I'm Joe for Jasper's case breaks calm and I'll see you next time for the next break. Bye. Bye


Welcome everyone to Use It, Don't Lose It – Tech Donations Before Calendar Year, and thanks for joining us for today's TechSoup webinar. Before we begin, I'd like to make sure everyone is comfortable using ReadyTalk. You can go ahead and chat to ask us any questions, or let us know if you need help by using the box on the lower left side of your screen. You should be hearing the audio play through your computer speakers. If you are hearing more than one audio stream, it may mean that you are logged in more than once, so we will need to close any instances of ReadyTalk. We will keep all other lines muted today so that you can hear me nice and loud and clear with my voice that slightly didn't diminish due to a cold, so I apologize for that up front. If at any time the slides and audio fall out of sync, we recommend dialing into the toll-free number that Susan just chatted out. And if you lose your Internet connection, we recommend clicking that green Join Meeting button from the confirmation or reminder emails. If you registered this morning, you should have gotten an email that included the attached presentation. And it's a slide deck that you are welcome to use as a reference, but it won't actually look like what we are going to do today. It's on the right side of that email under Downloadable Files, the link that you click, and you can open up the slides. However, we are going to treat today's webinar as a tour guided by you, our audience. You are going to be able to vote and tell us what you most want to cover today as far as what technologies you are most in need of between now and the end of this year so we can help guide you to the different types of donations that will best serve your needs now. We are recording today's webinar and we will make it available to you afterwards by email. We will send it to you within the next few days. And you will be able to find it on our YouTube channel at TechSoup Video. My name is Becky Wiegand, and I'm the Webinar Program Manager here at TechSoup. I will be your host for today. And if you've just joined, again, I apologize for my voice being a little bit diminished. I'm in the middle of a cold so I apologize. It seems to be the gift that keeps on giving this season. Nearly everyone in my household has been struck by it so I appreciate your understanding if I have to pause to cough a little here and there, but I'm glad that you were able to join us. You will also hear from Susan Hope Bard, our Training and Education Manager here at TechSoup. She is on the back and chatting out to you already, but she will also be helping field your questions and direct them to me once we start the live tour portion of today's webinar. The objectives for today. We hope that you will come away from this having a better idea of the donation programs and technologies that you can access before the end of the calendar year which is just 11 days away. We hope that you'll come away knowing at least three of our newer technology donation programs that you maybe hadn't heard of before that might be available to your organization. And we hope that you'll feel more confident and comfortable in accessing those donations through our website. Mostly, I want to make sure that you leave our webinar today having your questions answered. So like I said in the front end here that I really want to make this about what will most serve your needs in these last 11 days of the year. I'd like to welcome you to do that by taking a moment and voting on screen or commenting in the chat and clicking on which of these are the areas of greatest need for your organization's technology right now. Are you most in need of computer hardware? Are you most in need of updating your bookkeeping finance accounting software? Are you needing donor management or CRM tools, fundraising tools, or donor tools? Are you looking for security and backup? Maybe there's something not on this list that I should have included like networking or operating systems. There's a lot of things I didn't include just for the sake of brevity. So feel free to chat in if there's a specific technology area that you need assistance with. Maybe you really are looking for access to cloud tools. Somebody just mentioned in the chat, Azure, one of Microsoft's cloud programs so I can mention that. But let us know in the chat or by way of this poll. And I'll do my best to center our time around those topics that most people have voted for. So I'm going to give just a few more seconds so people can weigh in. And Jo-Lynn asks, if there's a topic we don't cover, how can we get more information? I'll do my best to do a roundup of all of these topics though I won't be able to cover them all in great detail. If there are things that aren't on this list like somebody just mentioned inventory tools, someone else mentioned in the back end project management tools, I'm not likely to be able to cover those. And honestly we don't have a lot in our catalog for inventory tools. Project management, we do have a couple of options in our catalog, primarily Microsoft Project. There's not a lot on our site that honestly covers a lot of those so I wouldn't spend too much time on them even if we did have time today. The best option is to follow up with me by email after and you can do that at Becky at TechSoup.org for anything that we don't have time to cover today. And I will do my best to point you to resources across our site. So I'm going to go ahead and show the results so that I can see what people mostly voted for but I'm also looking in the chat to see other people asking about virtual marketing, electronic signature plans and processes, nonprofit pricing for Microsoft Dynamics, GP, lots of specific things in the back end. But computer hardware by far comes up as the number one area followed by training and education. And I would love it if you folks who voted for training and education could chat in, are you looking for tools by which you can train people in your staff or on your organization on technology? Or are you looking for training and education tools to educate your users, your constituents? If you can tell me what area of training and education in the chat that would be helpful. Some people are saying both. That's very helpful for me to get an understanding. And then I see fundraising tools followed by web design and graphic design, web or graphic design. Okay, sorry, I'm just taking some notes here while you vote and weigh in. Some folks are saying training and education tools to educate our patrons, computer basics, job searching, that's from Patty. Let's see, training for employees as in professional development as well as clients. Training tools to teach fundraisers across the country for a national walk on how to use social media. Great, so we've got a lot of different areas to cover and about 52 minutes to do it. So I will do my best to take us through. And so as I mentioned, if folks didn't join at the very beginning, you have access to a slide deck that was sent out with the final reminder. And that is available on the right side of that email under downloadable links called Presentation. That slide deck will not look anything like what we actually are covering today because I wanted to make this very interactive based on how those of you who joined us live voted on this poll. So I'm going to go ahead and share my desktop. Susan will be watching the chat in the back end. And I'm going to take us to the TechSoup site. And since computer hardware was the section that got the most votes, I want to just talk really quickly about the way TechSoup works and how we bring hardware and computer technologies to you from a variety of different sources. And why now in this last 11 days of the calendar year is a good time to use up that budget if you still have budget for this year. I know some of you may not have a fiscal year that coincides with the calendar year. But for those of you that do, if you have received grant funds or donations and your budget ends as of this calendar year, now is a great time to really capitalize on using that up as somebody who worked in small nonprofits in particular in the past. I know that we had budget frequently from grants or from – we sometimes had government-related grants, foundation grants, private grants. And if we didn't spend it down, they would say, well, you don't need as much for next year. And so if we had an extra $1,500 in there, they'd say, well, we'll give you $1,500 less since you didn't utilize all of that rather than letting us roll it over and then adding to that the following year. And so as much as it's often the case where it's feast or famine in many nonprofits, and I imagine public libraries and churches often feel this way too, where you have not enough money sometimes, and other times you have more money. Well, this is the time of year that we know most nonprofits are also getting the most funds in from donors. This last quarter of the year is when most organizations are collecting donations. And so TechSoup brings hardware to you in a variety of different ways. We have under this Get Products and Services section, we have a link to what's called the hardware favorites. And this will take you to a section that looks at both our refurbished computer initiative program, which is largely refurbished computers, meaning factory grade, business grade refurbished, meaning brought back up to resalable quality. So they have been reconditioned and repackaged to look nice and shiny and new. Laptops, PCs, monitors, keyboards, the whole shebang, you can buy them individually. You can buy monitors. You can request tablets. You can request laptops. So you can see these different programs up top, but then there's also this Dell affiliate program. So this is another mechanism by which we are bringing hardware to the nonprofit sector. If you need brand new machines, we have a Dell affiliate program where paying a small fee to TechSoup, and that's just for our administrative costs and helping deliver these kinds of services and programs as a nonprofit to other nonprofits and public libraries. You pay the small administrative fee, which I believe is just $10. It gets you access to this Dell program that provides you access to discounted laptops, two-in-ones desktops, all-in-ones two-in-one PCs, other electronics and accessories. The discount rates vary depending on what you're looking at. So for example, if you're needing a digital SLR camera, the discount on that might be 10%, whereas a discount on inspiring desktop towers might be 45%. So it's a great opportunity to get new Dell hardware through that Dell affiliate program. So what I just skipped over to is a Dell page.  So I can't show the full detail, but because these offers change all the time, I wouldn't want to show you something that isn't actually the promised price when you go to look at it because they're offering specials and deals right now, especially this time of year. Dell has tons of deals going on even for these affiliated programs. So now is the time to check these out if you're really looking for hardware. This is one of the options that's available through that hardware favorite section. So if I click on this Join the Dell Affiliate Program, you'll see that it shows 15% off OptiPlex, 6% off this. But I can click on this link to see the description. And it's a $10 admin fee that then gets you access to all of those types of discounts. And so it'll show you right here it shows you some of these, but I know that they've got a lot of special deals going on now through the end of the year. So I would check those out. Most include shipping as well. And I will say that through the refurbished computer initiative which is this tab here, but you can also scroll down and see some of the examples of the refurbished computers. These are the most popular desktops, most popular laptops. These are the ones that have been requested most often lately. If I want to check out this Lenovo ThinkPad which is a higher end business grade laptop that's been factory refurbished by our refurbishing partner PCRR. And usually what this means is a company like General Motors for example, or Boeing which has 20,000 laptops that they may be moving in and out of circulation every year that have only been used for two years in their offices. They're rotating these out. They have another five years' life left on these. And they refurbish them, bring them back up to new quality and sell these. And these are higher end factory, signed up, and then available for this admin fee. So it's not a donation because it is not fully gifted to anybody. That's why there is a cost still that's fairly substantial, but this is much less than the $1,100 you'd pay for the equivalent Lenovo ThinkPad T420 through the retail sector. And so it tells you what comes on it. So this has Microsoft Office 2010. It tells you what kind of operating system you can read all about the specs. These details are available on each of these pages. This is just one example that I happen to click into. And these also include shipping. There's no additional cost to ship these to you. So that's a nice benefit too for those of you who aren't Amazon Prime members and get your free shipping with everything. You don't have to worry about paying additional shipping costs. So those are a couple of examples. If I go back to that hardware page you'll see we have other kinds of programs here too like Mobile Beacon. You'll see it listed up here on the top screen in this little slider. Let me scroll up a little bit more so you can see it. These are Mobile Broadband Hot Spots. If you're not familiar with what a hot spot is, it's a little thing that you can use next to your laptop no matter where you are whether you're in your car, traveling down the highway, hopefully as a passenger using your laptop or on a train or in a cabin in the woods, that if you get a mobile signal you'll be able to get Internet for your computer. And so this is one of those little boxes. Sometimes they're a little USB thingy that you plug into your computer. Other times it's just a little box. In this case it's just this little box. And this can provide Internet for I believe up to 5 or 6 devices at one time within a certain range of that little box. These are donated by a company called Mobile Beacon. And one thing that's great if you happen to be joining us today from a public library or maybe a community center or a Boys and Girls Club or YMCA where you may have people who could use these that you would check them out to people in your community, or maybe you have people on staff that work remotely or board members that travel, or maybe you're joining us from a church or a synagogue and you have a deacon or rabbi who's traveling a lot that you can have multiples of these. This gives you up to 5 mobile hotspots or up to 10 mobile hotspots for this flat rate of 108. And then it's a $10 a month subscription fee to access Internet service for that all the time. So you can get Internet no matter where you go. Before signing up for it I would recommend definitely checking out the service areas. This is using, I believe it's the Sprint network. So you'd want to make sure that you are looking at this coverage area. There's a big map and you can type in your address. If I click this open I think it pulls it up. It's going to take a moment because of course we're on a live event. It always says that. So it'll show you here it is using the Sprint network. You can type your actual address in or addresses where you may frequently be and check to see that your area has good coverage before you subscribe yourself to anything. And then for $10 a month you get Internet. Pretty great, pretty low cost.  So this is another area of hardware that we have available. At different times we have printers. Sometimes we have label printers. Sometimes we've had postal frankers, those little machines that you can put your direct mailers through that Frank your envelope and put your postage on. So it really depends on the donation program at the time because we get donor partners in and out periodically at different times. And so sometimes we may have cameras. Sometimes we may have cell phones. So we do have some mobile phones available through our partner Sparrow. So you may be able to find lots of different types of computer hardware, laptops, PCs, notebooks. We have tablets in here as well. So it really just depends on what you're looking for. If I click to browse refurbished computers on this main link here, I can scroll down and I can look at the desktops, laptops, monitors, and warranties, which all of these come, even the refurbished computers, come with warranties that range from 90 days to sometimes a year. I would recommend with anything you purchase or request whether it's a donated or full out purchase, whether it's through TechSoup Partner or whether it's from Dell or from Best Buy that you take it out of the box, plug it in within the first 15 days no matter what it is to make sure it works. Because a lot of these places have limited windows of opportunity to return the products without paying a hefty restocking fee or without being able to return it at all. So if you get something make sure that you're prepared to plug it in and make sure it turns on even if you're not hooking it up to anything else or networking it or whatever you may be doing so that you don't end up with a dud in the box. All of our products through the refurbishing program have at least 90 day minimum warranties but I would still like I said make sure that you're plugging them in and making sure they're working before you actually need them to be in service full-time. So these are some examples again of the types of machines you can find. This is just one other section, the RCI section, Refurbished Computer Initiative Program. One other program I wanted to let you know about is called JourneyEd. So if you look by donor or provider and you scroll to JourneyEd.com I have it open on my desktop already. But this is similar, excuse me, I'm sorry about my voice. This is similar to the Dell program where you pay a small administrative fee, in this case it's $10 fee to TechSoup to gain access to the JourneyEd platform. If you're familiar with, if you maybe come to us from an educational background you may be familiar with JourneyEd because this is a program that was previously only available to K through college-type educational institutions. But this gets you access to JourneyEd's catalog. And so I'll show you, it's not the link that you would be able to see, but this is the TechSoup partnership page with JourneyEd. And so they also have computer hardware from desktop, laptops, tablets. They also have iPads. These are refurbished iPads. We don't really have any Apple products very often through or Mac products through TechSoup's program simply because we don't have a consistent donor of Mac products. That's just the sad reality of it. I wish we had more, but we haven't been able to establish that firm relationship with Apple to bring us those products. If any of you know them, hook us up. We've been trying for a long time. But JourneyEd has a program for refurbished iPads. So if you're needing Apple products they have some. But in addition, so they have this laptops and tablets section where you can see notebooks, tablets, accessories. They don't have as much in the desktop section as we do. So if you're really needing desktop towers, real workhorse PCs at your desks, our program may be better for that. But this is better for laptops and tablets or just another place to compare. They also have other accessories. But in addition to that they have all kinds of other hardware like mixing boards and DJ equipment and video cameras and all of your audio-visual things that you might need. For example, maybe you're joining us from a church and you need audio-visual equipment for your services. Or you have an after-school program that runs talent shows and you need that kind of equipment. So other types of hardware are available through this including lots of educational tools, but lots of other electronics and accessories, cameras, microphones, things like that. Projectors are available through the JourneyEd program at pretty steep discounts. As with any kind of product you'd want to shop around, compare your prices, look at how much the cost is, include the shipping and the taxes, really get an idea of what will work best. But as with the Dell program, you can't actually view the full catalog unless you pay that $10 admin fee. So you'll see some examples if we click to view the details back on the TechSoup site. You can see some examples of the iPad or an IDEA tab for $49. Can't beat that. Drag in naturally one of these great accessibility tools that helps make your computer technology more accessible for all audiences. Camtasia, that's one of the programs we use in-house a lot for editing videos. So these are some of the examples of the costs of these compared to retail costs that you can get Camtasia Studio 8 for $178.95. If you went to TechSmith directly to purchase it, I believe it's $299. And even with a nonprofit discount, I think it's still $249, so it still saves you $60 to do it through JourneyEd. So these are some great options for you, and that's an annual one-time fee. So you pay $10, you get access to that for the whole year. Once you've got access, you can go back in and request anything you want throughout that whole year. And it's not something you need to pay each time you go to shop. So those are a couple of things on computer hardware. Before I go on to the next section, I want to go ahead and pause and ask Susan if there's any questions related to the computers and hardware categories that I can answer. Thanks so much Becky. Yes, we do have a question about JourneyEd and how folks can find out if they qualify for JourneyEd, and specifically are all nonprofits eligible? Where would they get that information? Great question. I'm sorry I didn't mention that earlier. Any time you're on any of our product pages, you can click on Rules, Eligibility, and Restrictions, this tab right here. And you'll be able to see that it's for nonprofits and libraries, and that you can access the discounted rates once per fiscal year, which runs July 1st to June 30th. You can get as many discounted products through them as you need during that fiscal year, and you can renew it once a year. You can see if there are any restrictions on operating size. You can see what kinds of organizations. So this says nonprofits and public libraries only. So that may mean it doesn't say that there are specific types of nonprofits that are not eligible. I don't see anything listing that churches are not. So if you are a 501c3 registered nonprofit, you should be eligible. You would go through the process if you are already registered with TechSoup and you log in to your TechSoup account, which I'll do really quickly on the test account just to show you. I'll pick one of my many testers, and I go up here to the Check Your Eligibility that's listed under Get Products and Services. If I click on this once I'm logged in, since I have a lot of test accounts, I'll just pick Awesome Use of Ann Arbor, one of my test accounts. You would obviously be logged in under your account, or if you have multiple accounts you would log in under one of those multiple accounts. And you can go down and see, is JourneyEd listed? And let's see. Here we go, JourneyEd. These are all of the programs for which my organization is actually eligible. So if you're not sure, log in, do that eligibility check, and it will show you, look at all the stuff I can get. Somebody earlier mentioned that they were looking for e-signature stuff, DocuSign. There you go, that's what you want. I won't have time to cover much in that category, but DocuSign is the best of the donated products around. So this is a way that you can see what types of programs you're eligible for. I can also see, excuse me, I can gain access to the Dell Affiliate Program. I can get access to RCI Notebooks, RCI Desktops, RCI Other Desktops, those of you looking at Notebooks, you can click on these. Some of these are brand new, not all refurbished, even though it's listed under the refurbished computer program. Sometimes they are not all refurbished. Sometimes they have brand new tablets. It's a little confusing. It can be hard to tell your way around. So just keep that in mind. We get things in and out, different types of products, different levels. So here you'll see there's a MacBook Air. Once in a while we do get Macs, just not a ton. So you can always search by term. So if you want to just look for MacBooks, you can just search up here in this little search box, Macbook, and let's see if it actually pops up in our search. Hopefully it will. There we go, a couple of MacBooks. And anytime you search just know that your product donations are going to default on this first tab, but you can also access other resources, articles, and how-to's if they are related webinars or other community threads from our forums or our blog. You'll find those on these search tabs. So any other questions on computer and hardware that I should tackle before we move on? I actually have a question from Tim. Can we donate hardware to PCRR? That is a great question. They do take donations. I don't know if you are coming from the background of having a steady stream of thousands of computers at your disposal to donate, but they tend to take donations primarily from these giant corporations that have a two to three year cycle of getting their content out. So they don't tend to take three or four computers at a time. But we do have some resources on how to donate your technology if you are interested. So we will pull up a couple of links and we will chat those out. But we do have tips on how to donate hardware if you need to. So that is a great question, and thank you for even being willing to do that. I know there are lots of organizations here locally in the Bay Area. I am not sure where you are located Tim, but like OTX West and Oakland, does an amazing job with taking donated computers from within the community, refurbishing them, and then distributing them to low income youth. So if you don't find a big program like PCRR or interconnection or CDI, one of those big refurbishing partners that we work with, you may find a local partner that is willing to and happy to take your donated computers to then redistribute them to the community that needs them. So I am going to go ahead and move this along to training and education resources. I am going to go back to the TechSoup homepage. And you can see on our homepage just quickly I am going to scroll down. We have got these top spotlight boxes, articles on how to use trending topics. Down a little further right over here we have got this really exciting new section called TechSoup Courses that I am excited to highlight even though I feel like I should have Susan highlight it because it is her baby that she has really created out of thin air. She has developed an amazing series of curricula on a learning management system platform that she has set up and built. And this is a great resource that we created in August I think it first launched. And TechSoup Courses I am just going to show you is our platform that we are using to provide courses to you, technology meters as are we, technology learners. And you can access both totally free courses and some paid levels of courses for upper level courses on a variety of topics and we are adding to it all the time. So watch for a bunch to come out in January again. But for example there is a full course on Tech Training for Nonprofits and Library staff. There is a free 101 course on Tech Planning. If you want any of the more advanced level courses on Tech Planning there is a pretty small fee compared to what a retail price would be for a course like this until you will see there is this full course plan of four parts for this Tech Planning series. I am going to go ahead and look into the Tech Training for Nonprofit and Library staff just to show you an example. I don't know if it will let me join the course since I am already in it. Let me see if it will let me. Let's see if it will log me in and show it what it looks like in real life. Oh, it is making me apply. Well, it is a pretty quick process to apply a few questions to answer. This helps us gauge where you are as a learner when you enter the course but you create a new login and password. So it is not the same password and login that you would use on the TechSoup site. It certainly can be, but it is not the same credentials. It is like getting a library card. You just fill it out once and then you can access the full library of courses as you choose. We will be adding more courses to it like I said in January. Everything from how to use Photoshop better to using QuickBooks and things like that will be adding courses throughout the course of the year. So definitely check that out. We are trying to keep it free or as low cost as we can. We are not the experts on all of these topic areas so we are making sure that when we have to pay an expert to do it that we are compensating them for that but there is a cost to that then. But we are trying to keep those costs as low as possible. But like I said, I think all of the 100 level courses will be free for our community. So highlighting that TechSoup courses, definitely check it out. And then you will also see webinars and events. You obviously know about our webinars because you are here. But you will see we have a steady stream of webinars each month and you can find these listed on our home page. You can also find them listed on our webinars and events page. Before I leave this main home page, I wanted to also highlight TechSoup for Libraries if you are joining us from a public library. This site which I have open already here is a great resource specifically for libraries to share their experiences around using technology to see webinars that are specific to the library community to view spotlights of what other libraries are doing. For example, this Spartanburg Public Library Spotlight talking about how they work within their community and how they incorporate technologies. Looking at these cookbooks you may have heard on how to maintain and support your public library computers which would include public computing machines in addition to your staff machines, resources for how to help train your staff, lots of great resources across this. And the blog always has new content that is interesting and specific to the library community. So I would check that out if you are joining us from a library. And then another area to learn and access expertise is through NetSquared which I don't know if I do have it open already. NetSquared is a series of meetups around the world in cities all over the place. And you can find one near you. And if there isn't one near you, you can always create one near you or get up with a friend or another colleague who has an interest in this and help cultivate a community of tech expertise in your area. You don't have to be the tech expert when I lived in Washington, D.C. Gosh, I left D.C. in 2007. And when I lived there from 2004 to 2007 I helped establish the first NetSquared in D.C. with a couple of colleagues. And I didn't know anything about technology. I just knew I needed to know about technology so we started having happy hours and inviting people who we knew had expertise come to talk to us about their technology. So I'd say, hey, you work for this company that offers a content relationship or sorry, a constituent relationship management tool. Can you invite a couple of friends who also do that kind of work and they can come and talk to us about what we need to look for? And that's how it ended up starting. And that's really all it is, great events where you can access expertise and get training, get resources. It's not actual training but it's a great place to access some tech expertise. I'm going to jump back to the TechSoup site and show you now some of the products related to training. If you scroll down under Get Products and Services and go by Category or Solution, all the way over here to the right you'll see a Training and Education section. So in addition to highlighting our own course curricula, we have some sections here under this dropdown where you can see tools for conducting your own trainings like tools that you would use to conduct trainings outwards. So maybe training your volunteers or your board or your staff where you might need online conferencing or training tools or your own learning management system. And this consists of tools like ReadyTalk which is the platform we are using today. And LitMos which is a learning management system. Go-to training, go-to webinar, go-to meeting. These are all available. Now these are these admin fees pay for access for different rates of discounts. This go-to webinar previously was owned or called Citrix but they've just recently updated their name to Get Go. So if you search Citrix on our site, I'm not sure if it will take you to this any longer. Just know that it's under Get Go for go-to training, go-to meeting, go-to webinar. So it gets you discounted rates. So be aware when you are looking at these and really suss out what the rates will be because all of these different programs for online conferencing services, some may have totally free streaming, some may have a charge to add phone lines, some may only allow up to 25 participants. So just look at those and really evaluate. We have some article content that helps evaluate some of that but it changes so so rapidly that it's really best to just do some research online, spend some time doing some comparisons before you select something. So that's one category and we have some related content along the side here. If you select the second category, this is really how to get courses for yourself and your staff, how you can learn to do things better. And so there's some general technology courses. You'll see another dropdown opened up here in all of these other areas, IT professional courses, nonprofit management, young learner courses, finance courses. All of these different categories of trainings exist. So Skillsoft has a whole bunch of trainings that they've made available way, way less than paying their regular retail rates. So for $20 admin fee, you get a full package of Office 2013 fundamentals. I think it's like 20 hours of courses that you can take for $20. That's crazy. Office 365, Windows 8, Windows 10, this one is even better, Windows 8 and 10, and Office 2013 fundamentals. You get the whole package for $20. It's crazy. So lots of training courses. If you need support on data visualization tools like Power BI or Tableau, another DataViz tool, or you just want to learn how to type better, I love Bites of Learning. Ultra Key is one of my favorite tools, and it's super. It's like this great tool that harkens back to the good old days where you had to take typing class in college or in high school, but it works, and it's only $15. A great series of webinars on accomplishing more with less, some great strategies to help you get work done more efficiently and better. So lots of types of courses available. That's just one section. Somebody mentioned Finance, so I'm going to show the Finance Course section too, but know that these drop-downs are here and available to you. This series has training specifically on QuickBooks, and there are QuickBooks made easy for nonprofits. This is the 2015 version, so those of you who have an older version of QuickBooks that you're running. Then there's the QuickBooks made easy for nonprofits. The newer one is the 2016 version. I don't believe it's been updated to the 2017 version yet. So if you have switched to QuickBooks 2017, you may want to keep an eye out for that. If you're using QuickBooks Online, there's a training series just for the Online version. Note that they are very different, so make sure if you are using one of these that you're selecting the right type of training. So that's another section available. And then there's nonprofit management courses. You want to know how to be a better communications professional. There are certificate series for board governance. There's certificates, and this gets you the whole series of all of these, but individual items on becoming a better marketing professional. And these come with continuing education credits if you're working toward a degree or some type of other certification, all kinds of subjects here. So I would definitely check this out if you're looking for more training in professional development for yourself, or people on your staff, or maybe you're bored. So that is training and education. There are tons of resources across our site in a lot of these sections, like I mentioned all of these blog posts and webinars. I can't go into everything today in the short amount of time that we have, but I'll pause again to ask if Susan, if there's any questions that have come up, or if I should just continue with fundraising tools. Okay, she said somebody had a question around Microsoft in general, and what kinds of tools there are. We have tons of Microsoft across the board. This is our biggest donation program, our biggest donor partner. So I would be remiss not to mention them in this, but they are everywhere and extremely generous across our programs. They do donate I think 500 different products across our site. So if you go to Browse by Category and look at Donor or Partner and just click on Microsoft, I'm just going to show quickly, and then I'll move on to fundraising tools. You can see the full Microsoft donation program, and you can see the top of Microsoft products here. So if you know that you want to update and get the newer Microsoft Office, you know you maybe need newer operating systems, or you need Windows Server or SQL Server, these are available links right off the side. Easy peasy. The donation programs that come with Microsoft donations, sorry, the benefit that comes with Microsoft donations called Software Assurance is amazing, and it is a super huge deal that people don't realize that when you request the Microsoft software donation through TechSoup that it comes with Software Assurance that gets you the ability to upgrade for two years for no additional cost. So if Microsoft comes out with a new version of Office or a new operating system, you can upgrade that license for nothing, for free. It also allows you to extend the use of that license to your home computer for I think $10. So you can have a legitimate license on your office machine and on your home machine for only $10 more. It comes with all kinds of benefits like e-learning courses. So for those of you who mentioned training and education being a big need, through the Microsoft, the way they distribute their donated software is through the Volume Licensing Service Center. And I will show you really quickly down here on this main Microsoft page you see the Microsoft Download Help, a VLSE Quick Start Guide. The VLSE is where you download your stuff. It's also where you get your license keys. It's where you get your upgrades, your downgrades. It's where you would extend that license to your home computer. It's also where you would access e-learnings and online trainings. And Microsoft comes with like if you request Office 2013, you then get access to about 20 hours worth of free trainings on Office 2013. And these are short video courses you can watch anytime you want. If you get Windows 10, you'd get access to Windows 10 trainings. So it only comes with the product that you request is the training that you have access to. For someone who mentioned project management earlier, Microsoft Project is a ubiquitous project management tool available through the donation program. If you request it and you get it through TechSoup, you get the software assurance that also gets you the e-learning trainings through the VLSE. So there's a lot of details in these articles down here, but it's really helpful to ensure that you know how to access those additional benefits. So I just wanted to mention that because there's a ton of training available for the Microsoft products that we are all using every day and could of course use better. Man, I know I could use Excel so much better if I had a little more training. And I've been working on it, and I've been using some of those e-learnings to help me do it. So keep that in mind. If you've got these donations already on your machines, you can go into the Volume Licensing Service Center and you can access those e-learnings. And we've done some webinars that specifically talk about how to get those. So I can try and point you to those resources after the fact if that's something specifically of interest to you. I'm going to go ahead and move on to Fundraising Tools which was our next category. So if you go again to the Browse catalog under Get Products and Services, then you browse by Category or Solution. There is a Fundraising section. There's also Donor and Grants Management. Sometimes those are conflated into one but we see them as pretty separate. One is more data management. The other is tools to help you raise money. So I'm going to go into Fundraising. There are a lot of different types of tools that can fall into the Fundraising category. There's Online Fundraising Tools that help you set up a site and collect donations or registering you as a charity in all of these different states, lots of different kinds of things. There's also things like setting up a storefront to sell tote bags and coffee mugs and t-shirts. Or there's having a campaign that's just around, hey, everybody buy my t-shirt for $20 and wear my organization's logo. So there's lots of different types of fundraising plans available. There's full Online Fundraising platforms like Cosvox, Shopify is a storefront, Teespring is the t-shirt product that I mentioned. Some of these connect to Give. This is a mobile website and like Text to Give program where you can have people sending text messages to donate $10. Like we've all seen programs like the Red Cross did so well after the earthquake in Haiti. Lots of different types of donation programs and discount programs available for Online Fundraising and Contact Management and Customer Relationship Management Tools. You'll see them listed out in these Online Fundraising dropdowns here. So there's one, sorry, in the dropdown here there's Online Fundraising, there's Donations and Grants, there's Payment and Donation Processing, and there's Ecommerce. So if you need Ecommerce solutions like a storefront, you might see Shopify or you might see these different PCI compliance tools. PCI compliance is just making sure that your website is secure enough to take credit cards. Many of you aren't necessarily processing credit cards through your own site anyway. If you are, you're usually using a third-party gateway that already has this. But if you need it built into your own site, then you want to make sure you've got something like this. This gives you that HTTPS URL that helps secure that data that's transferred through your website. But you could have a Shopify site set up to help you put your products up and help you distribute them. And that could be your tote bags, your coffee mugs, your bumper stickers, or whatever you might have if you raise funds that way. If you need to process donations and fundraise at events, for example, you may want to look at the payment and donation processing and get a Pay Anywhere Mobile Processing little chip that plugs into your phone so that you can take credit card donations at events or sell t-shirts at concerts or whatever it may be at an online or in a silent auction at your annual Gala. Dharma Merchant Services also has a little credit card processing thing that can hook up to your phone. So these are some options available to you to help you bring funds in with different methods depending on what you need. So there's a lot of different categories here. For just donations and grants we can look at this category and see full websites, NetSuite, that helps you manage your full online customer relationship management and support. Philantac helps you manage online grants and organizations, all of your budget and grants, and manage those relationships online. Noza helps you search charitable database of potential donors. So there's a lot of different options under this section. I don't have time to go into all of them but there's a lot here that you can look through. And if you click into any of these you can then read those details, read the specifications, read what comes with it. I know it's not super exciting reading most of the time but it does help give you an idea of what it is, what it comes with, how much storage it includes, what the rules are, any restrictions, and there's also related content. So if you're looking to select a good CRM tool for example, you might want to check out the related article and see if this is one of the ones that's recommended. Before we wrap up I'm going to show quickly Web Design and Graphic Design which was one of the other categories in the top four that were mentioned. And again we can go by category or solution. And we have two different categories here, Web and Graphic Design and Website Management. So we've broken them out because the design of a site is different than the actual backend system and they use different tools. So for Website Management you might be looking for a content management system. Many of you may use something like WordPress or Drupal or Joomla or you might have something that's out of the box that you're using. Those are your Website Management tools. And there are a million different ones out there. So those are just a few that I mentioned. It could be a Weebly site or a Wix site. But you can look again where there's this dropdown that appears and you can see all kinds of different things from content management systems full out of the box systems to web development tools which would include things like Adobe Dreamweaver for example, or GoDaddy which gives you your domain name and a website builder foundation set that you can create your website and have the domain name LightCMS as a NetSuite product that gives you a cloud-based content management system. So these are just some examples. But for example Adobe Creative Cloud comes with access to Dreamweaver that a lot of people will build their actual website with and then upload it to the cloud. So these are just some examples under Website Management. I want to show under Web and Graphic Design as well the types of tools and donations that you'll see there. And then I'll take a couple more questions before we wrap up. So under Web and Graphic Design again you'll see this dropdown where you can see graphic design tools, desktop publishing tools, audio and video, software development. You can see just how deep and rich this site is. But it's easy to get lost and I know there's a lot in it but it's because there are so many donations available. And we do this type of tour because we want to make sure that you know all of the different options available to you. So again Adobe Creative Cloud that gives you access to the tools like Adobe Acrobat, Adobe Photoshop, InDesign, Illustrator, Dreamweaver, After Effects, I can't even think of all of them.  So this is about a 60% discount that it starts with and then after the first year it goes to a 40% discount. And we are constantly trying to tweak that to make it an even better deal year over year. But that gives you access to the full Adobe Creative Cloud suite of all applications. There is also a photo only plan if you only want access to Adobe Photoshop and Lightroom Creative Cloud. That's a $5 admin fee to TechSoup $7.99 paid monthly to Adobe for the first year. But lots of other tools in here too. I mentioned earlier Tableau, a really amazing data visualization tool. Lots of specific tools for different sectors. So if you need things like Autodesk, their AutoCAD program like if you are doing 3D design, like if you are building architecture or modeling, not like fashion modeling, but like modeling buildings or modeling structures or making models of cars or anything. I mean this kind of stuff is so cool. If you are training young people on how to use technologies, these programs are amazing. So much less expensive through this program than they are through retail. A whole bunch of them. You can also access Photoshop Elements and Premiere Elements Bundle for $27. This is an installed program on your desktop, not a subscription. So for a one-time fee you can get access to Adobe's consumer-based, like consumer level program, not the professional level program which is really just Photoshop Creative Cloud. But Photoshop Elements is the consumer-grade bundle but it's only $27 and it's yours forever, no subscription. And you'll see some Microsoft PowerPoint built in here too as another design tool that people often use. But you can look into any of these sections. You'll see in audio and video programs like After Effects and things like that. So check these out. There's a lot in here. And with that I'm going to go ahead and pause to see what other questions we have before we wrap up. Thanks Becky. I think we have a question about virtual marketing. And I think that, yeah, we have a question from Tim about anything to assist with virtual marketing. And I was scratching my head as well. Thank you. Thanks Susan. So virtual marketing, I'm not exactly sure what you're looking for but we do have a section on communications which we include marketing tools under communications. If you browse by category and you'll see different sections here. I don't know that any of them will do what you're looking to do and I'm not exactly sure what you mean by virtual marketing. So not my area of expertise so I apologize if this isn't leading you in the right direction. But we do have resources on the variety of email and communications and marketing but I don't know that any of it fits virtual marketing. Anything else in the queue that we haven't answered already? I know what Tim did clarify was how to reach customers based on geolocation. So very specific. Gotcha. I think what really that's more of is a constituent relationship management system where you would be able to target people based on their zip code or based on what state they're in or what demographic data they've given them like a Marketo for example which is what we use. We don't actually have programs like Marketo so much in our database. We've been trying for a long time. We do have some partners like BlackBod for example. However, they don't offer their full suite. They offer a couple of their programs, eTapestry which is their contact management and fundraising software where you can do some targeted mailing but it's really more of a donor management. I wouldn't even say it's really contact management and it's not really intended to be their full email blast tool like Razor's Edge where you can really target and segment your market much better. So it's really not, we don't have some of those top tools in there unfortunately. We've been trying for a long time. We'll keep trying but as far as our relationship with BlackBod this is the only couple of options that they've made available to our program so far. Any other questions before we wrap up? Okay, Susan's shaken her head no. I know we didn't get to get through all of the categories we have listed but I hope that you found this useful today. I'm going to jump back to the slides really quickly. And I'm going to just take us toward the end here. And for those of you who aren't already registered with TechSoup I would recommend signing up and seeing what donation programs you are likely to be eligible for. We have links in the slide deck that we can point you to. These are not clickable on screen but that can help you see what types of programs you're available to request donations for. Get access to those different donation FAQs that might be useful. We would love it if you'd chat in one thing that you learned today that you would like to take back to your organization and implement. 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And we will have toward the end of January a series of webinars on grant writing. They are not quite ready to promote yet so I didn't include them on here but look for those. And then we will be talking about how TechSoup can help your museum if you're joining us from a museum or historical society. We hope you'll join us for those and you can always explore our archives for more. Thank you everyone who joined us today. We hope that you'll have a great holiday break if you have one coming up. TechSoup's offices will be closed after this Friday but you can continue to request products through the end of the year 24-7 on TechSoup.org. I'd like to thank Susan for helping me on the back end and on the front end. And thank you to all of you, our participants for joining us today. Thanks for the folks who said I hope you feel better. I appreciate it. I sure hope I do too. And if you've caught the bug, I hope you get over it before the holidays. Thanks a lot everyone. Have a great day. Bye-bye.


They must have turned those lights on for something, man. Mr. Prime Minister, Mrs. Nakasone, we are again honored to have you visit our home. One of the joys of this high office has afforded Nancy and me has been the opportunity to develop a personal relationship with you. We cherish your visits here and our travels to Japan. We remember sharing many moments, sitting with you in a tranquil setting, sharing personal thoughts and feelings. We also remember attending an astounding archery exhibition as your guests. Men on horseback in full traditional armor with bow and arrow hit their target with precision at full gallop. Now, I'm keenly aware of how difficult it is to control a horse in such a show. I was doing a picture once called Santa Fe Trail. I was playing General Custer when he was a lieutenant. And the scene called for me to ride up until the horse's head was practically over the mouth of a cannon. And then I was to shout and order and so forth and carry on from there. But at the same time, the director had ordered them to shoot the cannon. When I got the horse stopped, we were about a quarter of a mile away and had knocked down 16 reflectors that were supposed to be shooting sunlight onto the scene. And we could not get the horse back closer than 200 yards to the cannon. But our pride in horsemanship is only one example of the many cultural similarities between our peoples. Certainly in each comparison, there are differences. Yet one cannot help but be struck by the likeness of our two peoples. Their achievers, their goal-oriented builders, tenacious people. One individual who personified these traits was a remarkable citizen of your country who climbed the highest peaks on six continents. He floated down the Amazon River on a Baltic raft. And he was the first person to do a solo journey to the North Pole. His name was Naomi Weymura. Who said, after one amazing feat, for me, an end is just the beginning. Well, never afraid to try, he said, I always want to know the limits of human endurance or the limits of my own potential. On February 12, 1984, his 43rd birthday, he became the only climber to make a solo climb of Mount McKinley's 20,320-foot peak in midwinter and only days later, Naomi Weymura lost his life. I cannot help but think that the message of this unique individual is something that touches the soul of both our peoples and should guide us in our dealings. Let us not be afraid to take our relationship to its utmost potential. Let us realize that every goal-relief we reach is just a beginning of the next challenge. Prime Minister Nakasone and I had forthright and productive discussions today. We, in a way, are also explorers, traversing uncharted paths and pushing on to achieve new goals and reaching for new heights. And unlike Mr. Weymura, we do not travel alone. The American and Japanese people will climb this mountain together and will not only survive but triumph. And so I ask you now, do all join me in a toast to Prime Minister and Mrs. Nakasone and to the people of Japan, all our friends. Mr. President, Mrs. Reagan, and his distinguished guests, representing the Japanese people, my wife and I should like to thank you, Mr. President, for your invitation to visit the United States for this magnificent banquet and for your heartwarming words of greeting. In the late autumn of 1983, you came to Japan with Mrs. Reagan as a state guest during the time of the full splendor of the autumn blaze and glory of the chrysanthemum. And with your own personality, you capture the hearts of the Japanese people. Three and a half years later, it is a great honor for me to make this official visit to the United States when spring fragrances are in the air. From the day I first met you in January 1983, Mr. President, I have held a deep respect for you as a statesman and I have felt an abiding friendship for you as a friend with whom I can open my heart. As I told you at that time, you are indeed a man of strong convictions dedicated to peace. Since then, you have consistently responded to my expectations and you have always demonstrated unwavering belief in the essential importance of the relationship between Japan and the United States. As one who completely shares your belief, I have tried to do my part with all my sincerity and energy. I believe the friendship between the two of us has added not just to the happiness of our two peoples, but also to the solidarity of the West and to the foundation of world peace and prosperity. To you, Mrs. Reagan, I wish to express my profound admiration for the great achievements in your many activities, for the happiness of future generations of Americans and others around the world, including the fight against drug abuse on an international scale. Mr. President, in this year, when America celebrates the 200th anniversary of its constitution, I feel a special honor in visiting this historic White House. The history of Japanese-American relations extending back over 130 years to the time of Komodo Perry shows that contact between Eastern and Western civilization can produce abundant riches. Yes, ours has also been a history of overcoming difficulties and surmounting crises. But Americans and Japanese can find great happiness in the fact that we have learned from our history and have built between us a foundation of unshakable friendship and goodwill, sharing a devotion to freedom and democracy as a national ideal and as the guiding light in our daily lives. Mr. President, the Imperial Highnesses, the Crown Prince, and the Princess have accepted your invitation and will visit the United States in early October this year. I firmly believe that the Japanese and American people will continue to continue to work together and continue to work together. Mr. President, the Imperial Highnesses, the Crown Prince, and the Princess have accepted your invitation and these American peoples will celebrate their visit as a historic event, symbolizing the friendship and goodwill between Japan and the United States, a relationship with a long future ahead of it. As His Majesty the Emperor stated at a banquet here in the White House in October 1975, the Japanese people will never forget the friendship and support we received from the American people following that most unfortunate war at a time of extreme need. I am resolved. It is a responsibility of our generation to work together and continue to work together and continue to work together. I am resolved, it is the responsibility of our generation to work continuously and steadfastly to solve the occasional problems between us and to strengthen the foundations of Japanese American friendship. By doing so, we must ensure that the coming generations of Japanese will long appreciate the generosity and goodwill of the American people and that the next generation of Americans will long appreciate the goodwill and genuine desire of the Japanese people to be good neighbors. Mr. President, on behalf of the people of Japan, I should like to propose a toast to the continued good health of you and Mrs. Reagan and to the prosperity of the American people who are true friends of the Japanese people.


Why narcissists never stop talking? Narcissists constantly engage in speech. They're constantly involved in the action of talking. They're rarely silently expressive. Unless they have no other choice. They're constantly expressing their ideas and feelings. There's always something they have to say. And they're completely under the control of their disorder. So they will always be narcissists. They will always do narcissistic things. And the illusion will always be there. They may try to distract you from it. They may try to get you to focus on something else. To make you believe something that is not true. But it's only a short term distraction. Because the truth is that they are narcissists. So you will witness their narcissistic behavior over time. Because they still have to satisfy their needs. So they will always be talking. Because talking is their currency. So they will never stop talking. To pressure, persuade and intimidate you. To force and threaten you. To make you believe whatever they want you to believe. To establish their authority over you. Because they're trying to brainwash you. They're pressurizing you into adopting radically different beliefs. By using systematic and often forcible means.  And preventing any other information from reaching you. Which is why they will often try to remove other people from your environment. They will try to isolate you. So that they can be your only source of influence. The only person who has the capacity to have an effect on your character development and behavior. Because then you will start to believe it. You will begin to adapt to it. You will begin to adopt their ideas. You will begin to form your identity based on what they convey to you. So they will always be talking. And they will never stop talking. They won't give you any alone time. You won't have any time that is spent apart from them. Where you would otherwise be able to think things over. Because they know that alone time encourages independence. They know that it helps to build confidence in your ability to be alone. Act alone and find enjoyment alone. And they don't want you to think like that. They don't want you to value your alone time. They want you to see it as a bad thing so they will shame you for it. They will make you feel like it's wrong. They will try to make you feel guilty. Because it's a threat to their power and control over you. Because they need you to need them. They need you to want them to be around. And they're very jealous of anything that you're engaged in that is outside of their control. Whether it's a book, movie or music. Or even if it's just your own self reflection. Because these are things that aren't relevant to them. But they will try to bring it back in and make it about them. So that they can still have control over you.  Because they want to instill their set of beliefs. Their system of ideas and ideals. They don't want you to think for yourself. Which is why they will always be talking. And they will repeat the same things again and again for emphasis and clarity. So that it leaves an impact. So that it imprints your mind. Which is why you will find that you have the same arguments again and again. The same things will keep coming up. As though they're trying to get you to accept these different beliefs about yourself and the people in the world around you. They're constantly telling you the same things. They're just presenting it in a different way. Because they want to lock you into their world. So that they can talk about themselves. So that they can condition you. Until it becomes intolerable. Until you start to get fed up of it. Until you're filled to utmost capacity. You know for a while. You accept the ideas unquestioningly. You have no room for anything else. But that is when they will increase your capacity of what you're able to tolerate. By including things that will keep you there. Things that will keep you interested. Things that will keep you engaged. They will suddenly act kind and interested. As though they care about you but they don't. And all of that will disappear. As soon as they know that you're under their control again. It may not always seem like it at times. But their talking does serve a purpose. It's intended to condition you. So that you can exist in their world and the illusion. Their talking helps them to find those who are already susceptible and vulnerable. People who are already liable and inclined to accept a certain attitude, action or condition. Because maybe they had a narcissistic parent. So they will believe it. They will accept it. It will sit in their minds. And then they will become familiar with the narcissist. They will feel more comfortable with them. They will begin to adopt the illusion and the fantasy because they were raised in it. They've already experienced abuse. So it feels normal and even more comfortable to them. They feel safe being beaten down. A narcissist are experts at finding people like that. Narcissists never stop talking. And their talking serves a purpose. But now that you're aware of it. It should help you to become more suspicious about it. Because everything they're pushing over sounds so great and impressive. To where it should be difficult for you to believe. Because they want you to think that the most amazing thing would be for you to be with them in a relationship. Or to have them as a friend. They entice you. They lure you into it. Until you begin to feel comfortable and then they have to find a way to keep you there. But it's all made possible and made smoother by their talk. They talk about things but they never actually go out and do it. They will promise you the world. They will promise to give you things that they can't possibly give you. They will sell you a dream. They will say that they will do much greater things than they will ever be able to achieve. They will talk the talk but they won't walk the walk. They won't act in a way that agrees with the things they say. They won't put their words into action. They will just make empty promises. In the hopes that you will believe it. But they'll never go out and actually do it. Because they're unable to or because they don't have the ability to do it. So all they're going to do is talk.  You'll feel intoxicated. You won't feel good. You'll feel like you've lost control of your actions and behavior. You'll just end up feeling bad about yourself. And then you'll be left to deal with those feelings on your own. They're not going to be there to comfort or support you. They don't even have the means to support themselves. Which is why they need you to listen to them talk hour after hour. So that you will hand your power over to them. And then they can feel better about themselves. But you're always the one who is left feeling drained. Because you're the one with the power. You're the one who is generating this energy from within. So you'll only ever feel drained and lifeless after dealing with them. Because they have nothing to bring to the table. They have little energy of their own. And the energy they do have is dark. It pulls you down. It suffocates your light.  Which is something that you end up identifying with. Even though it has nothing to do with you. It's something they gave to you. Because that's all they had to give. They have no power or energy of their own. So that's all they can make you feel. They might give you the illusion of something good in the beginning. But they're just reflecting your own ideas and dreams back to you.  While giving a little bit back to you. To make you feel like you have something. But that was already yours anyway. They just took it from you and then gave it back to you. Because that's all they can do. They can't generate anything on their own. They have nothing special or unique to share with you. They have no light. They have nothing that's going to stimulate or excite you. Nothing that's going to make you feel alive. Nothing that's going to make you feel how they feel. When they're around you. So by default all they can do is drain you. Until you become just like them.  You become drained and lifeless. To where you have nothing to give to anyone. At least until you take some time to recharge. And generate that energy from within. But even then they're just going to steal it from you all over again. Because it's something that they're deficient in. And that's what they need you for. That's why they can't leave you alone for too long. Thank you for watching. If you found this video helpful please give it a thumbs up. Share your thoughts in the comment section. Hit the subscribe button to receive the notifications. If you would like to support the channel. You can donate at people.me slash nark survivor. You can book a one on one with me on my website. It's narksurvivor.co.uk. Thank you for watching and I'll talk to you soon.