You're twice as sure with two great names. Frigidaire and General Motors. It represents Herbert Marshall as the man called X. Wherever there is mystery, intrigue, romance, in all the strange and dangerous places of the world, there you will find the man called X. They're serving more American homes than any other refrigerator. Now Frigidaire presents Herbert Marshall as Ken Thurston, the man called X. In the sleepy little village of Valley Forge, Pennsylvania, the huge bulk of a fat man looms outside the door of Jonathan Small's antique shop. A smile of satisfaction crosses the man's face as he opens the door and enters. How do you do, sir? Good day, sir. Good day, Mr. Small. Your shop is just as I remembered it. Exactly as it was some six years ago. You care for chocolate, Mr. Small? Chocolate? Why, why, no thank you, sir. Very well, as you wish. I have returned him, Mr. Small, to claim some property of mine. Property? Of yours? Exactly. You were paid well to keep it for me. A pair of silver candlesticks. Silver candlesticks? But the only... Schneider. Yes, my dear sir, Schneider. Now known as William Grant. But, but it's not possible. You, you can't be... Yes. Time and science have altered my appearance considerably, yes. Well, the candlesticks, please. But, it's been six years. I never dreamed after all that time I... I've just sold them. Sold them? Just this morning for five hundred dollars. Five hundred dollars?  They're worth millions. To whom did you sell them? Quickly, man, to whom did you sell them? I, I have the sales slip right here on my desk. I, I, I'll give you the information. Now, Mr. Schneider or Grant, just stand where you are. Why are you pointing that gun at me, you fool? I didn't know who you were six years ago, but I do now. And I, I know who to call about you, too. I have his number right here in my address book. Yes, here. I, I'll call him. Let me have that gun. No, I won't. Let's see that sales slip. I have no name, no address. If you were still alive, so this is who he was going to call. The man would be a runic justice to make the call for him. And have the man I intend to kill find the candlesticks for me. I wish to place a long distance call to New York, please, person to person. The name of the man I'm calling is Mr. Ken Thurston. You see, Mr. Thurston, I am a collector of early American silver. Huh? Yes. When I learned that Jonathan Small had a pair of silver candlesticks made by Paul Revere for George Washington, I went to Valley Forge to buy them.  Exactly, sir. As I told you, I found him dying from a bullet wound. However, he managed to tell me two things. One, that a man named Schneider has returned and is after the candlesticks. Schneider? Why, Ken? Yes, chief, yes. Go on, Grant. Yes. Well, secondly, that I should call you. And then he died. And there you have my story, sir. You could have told me that over the phone, Grant. Why come all the way to New York? Because I wish to help you find this Schneider, Mr. Thurston. I don't know who he is. I'm not interested. But I must have those candlesticks for my collection. It's an obsession with me, sir. I shall not rest until I have them. I see. Well, I'm not sure this is any concern of the Bureau's, Mr. Grant, but if we learn anything, we'll let you know. Oh, thank you, sir. But either of you care for a chocolate? No, no. Very well, gentlemen. I shall bid you good day. What do you think, chief?  Well, I'm not talking about him. I'm talking about Schneider. You think it's the same Schneider we were after? I did trace him to Valley Forge. And he got out just ahead of me and skipped the country. I still remember the file description. Short, 130 pounds, blonde, blue eyes. Very near sighted. Oh, sir, that's not bad. That was over six years ago. A long time. Yeah, not too long to wait for a few million dollars. What are you driving at?  Oh, sir. So what? A lot of that stuff's never been recovered. They make a pretty good reason for Schneider to sneak back here now. Oh, sure, sure, again. But what would George Washington's candlesticks have to do with it? Suppose I'll let you know, chief, from Valley Forge. But we have nothing for sale at the moment. The owner of the shop has just died. Yes, I have heard. You were a member of the family? Yes. You were a member of the family? No, I'm Eva Mastos, Mr. Small's assistant. I'm preparing to close up the place now, so if you pardon me, Mr.... My name's Ken Thurston. Just one question, Mr. Mastos. I'm interested in the silver candlesticks. I understood Mr. Small had a pair that were made by Paul Revere. They were sold yesterday. Oh, not too bad. Do you have any idea who bought them? No, Mr. Small made a sale himself. However, perhaps there's a record in the office. If you can't wait, I check and see. Sure, Miss Mastos, I'll wait. What the... What's that? Well... Pagon Zellschmidt. Get out from under that counter. What the blaze is... Here, let me take that thing out of your mouth.  What happened, Pagon? The girls should get it. Eva Mastos, wait a minute.  Let's have a story while I cut these ropes. A story? She came in here asking for candlesticks. Was it my fault we didn't have any? But she conked me and ties me up here behind the counter. Yeah, there you are. So Eva Mastos wasn't Mr. Small's assistant. Mr. Thurston, the lady demented Mr. Small had only one assistant. Me. You? I was here in the valley porch trying to get in on a sucker.  What kind of gold bricks were you setting this time? Mr. Thurston, they were hatchets. The original hatchets, G. Washington, used to cut down the cherry tree. Yeah, I had two dozen on consignment from a hardware store in Philly. Only they didn't sell so good, so... Oh, so I took this job with Mr. Small. So that's how you got my name and phone number. Pagon, were you here when he sold those silver candlesticks yesterday? Oh, sure. A Dr. Eckhardt bought them. Eckhardt? A little skinny guy with glasses and an accent. What a sucker. 500 Missoumers for things to hold candles when you can buy electric bulbs for practically nothing. You happen to know this Eckhardt's address? Why, it's, uh... Hey, why are you so interested in this silver gimmick? Huh? Must be pretty valuable stuff, eh, Mr. Thurston? They're worth a lot more than 500 bucks to a customer I know. They are? A lot more? That's right. Hmm, imagine that. Mr. Thurston, drop around again sometimes when you're in the market for a hat. Wait a minute, Pagon. Won't do you any good to buy those candlesticks back. You don't know the name of my customer. Uh, why shouldn't we be stuffing about this, Mr. Thurston? Let's make a deal. Okay. What's Eckhardt's address? Room 304, the hotel. Who's the customer? The United States government. So long, Pagon. Hello, Dr. Eckhardt. How do I come in? Well, it's something important. I'm quite busy packing at the moment. Yes, the clerk told me you were checking out, but I think you've got time to discuss those silver candlesticks they're on the dresser. Do you mind what I've done? Yes, you wish. That is far enough, Mr. Thurston. Well, little either. You had better luck looking for candlesticks here than you had on the antique shop. Much better. As you notice, I have found a gun also. Yeah, either. You are quite right. Oh, Eva, where's this man? A very dangerous one. The man called X. A man called... Yeah, doctor. And I am one who believes in removing all danger. We're coming to it last, my dear Thurston. Grant. What are you doing here? Waiting for you to regain consciousness, my dear sir. Would you care for chocolate? I'd much rather have you put that gun down. Not just yet, Thurston. I have no wish to emulate the departed Dr. Eckhart. Dr.... Well... He does look dead. Where's the girl? Yes, Dr. Eckhart has reached the end of his trail. Just as you and I have. What's that supposed to mean? It's simple, Thurston. I have found my silver candlesticks and you have come face to face with Schneider. Now to continue with Frigidaire's man called X starring Herbert Marshall. Ken Thurston is in Valley Forge searching for an ex-Nazi agent named Schneider and some millions of dollars of loot stolen from occupied countries and hidden here in United States.  Yes, Thurston. I have found my candlesticks and you have come face to face with Schneider. You're wrong of these one of those, Counts Grant. Take a closer look at those things in the dresser. Closer look? Oh, well, sir, I shall. Well... These candlesticks are puters. Chubby imitations, not the ones I was after at all. Yeah, little local color. Curtis, if you'll tell. When I first came in, I was fooled by him, too. So, what about that Schneider crack that gun? My apologies, Thurston. I came in after hearing the shots and took it for granted that the dead man who called himself Eckhart was Schneider. The gun was to defend myself, of course. Oh, of course, of course. By the way, does this pocket hypodermic set belong to you? I found it beside Eckhart's body. Well, yes, it's mine. It must have dropped out of my pocket while I was examining him. My thanks for returning it. Unfortunately, I am, sir. I carried the insulin with me at all times. Well, Mr. Thurston, I'll leave you now. I came down here thinking I could help, but I can see I'm well over my depth. I'll stick to my collecting from now on. That's a good idea, Jonathan. Don't worry. When I get the candlesticks, you'll help on me. Thank you, sir. And again, my apologies for trying to play detective. Good day, sir. I beg your pardon, Mr. Selschmidt. You know me? All Valley Forge knows you, sir. Your ability of judging antiques is famous. It is?  And speaking of antiques, would you possibly be interested in the hatchet? Good for chopping down cherry trees. Well, as a matter of fact, I'm more interested in the candlesticks. Those things again. Say, what's on these candlesticks anyhow? Selschmidt, I am willing to pay a substantial commission to the man who informs me the moment Thurston gets a lead on them. You are? Well, I don't sell myself for peanuts, you understand? Here's my card, sir. And here, a small retainer. Oh, no, sir. You'll have to make it at least 10 bucks. Hey, a C-note. 100 bucks! Precisely. May I depend on your, um, cooperation, Selschmidt? Believe me, Mr. Grant, my dearest friend, not only will I cooperate, I'll even help you find it. So, Eva Mastos lives on Walnut Street in Philadelphia, chief. That's right. And what about Eckhardt? That could be plenty. Chief, I'm still positive they're the key to the hidden Nazi loot. You just do what I said and we'll wind this thing up tonight. The train for Philadelphia is ready to pull out. Now, thanks for the lift, Pagan. Meet me there later with the address I gave you, but be careful. I don't want that address getting to the wrong hands, you understand? Oh, sure, Mr. Thurston. You can always depend on the Selsch. That's what I'm banking on. See you later, Pagan. So long, Mr. Thurston. Now, I wonder what he meant by that. Oh, well, a bird in a bush, I always say... Oh, Selschmidt? Hello, Mr. Grant. What are you doing down here? I thought you might have some information as to Thurston's destination, so I followed you. Well, well, Mr. Grant, I could say no, but it's George Washington's birthday. So how could I tell a lie? I'd be happy to give you the information. Good man. For a slight consideration. Mr. Thurston? Sure, I'd like to talk of a little theory, will you? So? Yes, about a man named Schneider who had a scheme to come back to this country to cash in on a few million dollars worth of loot. He had stashed away here. It involved plastic surgery and fake papers. But it was worth the gamble. Go on, Mr. Thurston. He went to a Dr. Eckhart for the plastic job. Eckhart had a nurse assisting him by the name of Eva Mastos. You're interesting. Go on, please. Somehow Eckhart and Eva learned what Schneider was after, the silver candlesticks that held the key to the treasure. You're right, Mr. Thurston. I had some right here in this bag. But you must believe me. I don't want them for myself. It is for the people of my country for food and clothes, singing and medicine. I must keep some. That's up to the courts to decide. You made a bad mistake when you tried to take things in your own hands, Eva. I don't know. I'm so mixed up. It all looks so simple at first, but not. Yeah. Well? All right. Can I write? Let us go inside and examine them. Perhaps we will be able to find what is in them or on them that they... Yeah. I know what you mean. Dark in here. I will turn on the light. Don't bother, Eva. I'll turn them on for you. You... Hello, Grant. That gun's becoming a permanent fixture. It was nice of you to deliver the candlesticks to me this way, Thurston. I presume you've already guessed their little secrets. Could be microfilm hidden in their bases. Schneider left them in the antique shop six years ago because I was after him. They were too hot to carry along. That is quite correct, my dear sir. That film contains a list of hiding places of $10 million worth of easily saleable jewels, paintings, rare objects of art. Now, Eva, my dear, please be kind enough to give me the candlesticks. Eva? Better do as he says. But, Kansas man, do you realize who he is? Sure. He's Schneider. You disappoint me, Thurston. I thought I had altered my entire appearance. The plastic surgery was good. Yes, Schneider, but the, uh, chocolates gave you away. The chocolates? A diabetic wouldn't be always munching on candy unless it was a reason. You were trying to pile on weight. And you were using the insulin to help you. Unfortunately, however, not clever enough. The candlesticks, Eva. All right. Here. Thank you. Thank you. Now I shall bid you farewell, Thurston, and you, Eva. You see, the race is not always to the swift, but to the wisest. He's going to shoot. Quite right, my dear. Goodbye, my friends.  All right, let's have that gun, Schneider. Get him, Wilson! You all right, Ken? Yeah, thanks, chief. You timed it nicely. Well, you figured it. We were around waiting when Schneider came in. But I do not understand, Ken. How did you know he was coming here? Oh, that was easy. I just told Pagon not to give him this address. Thank you, Mr. Thurston. I guess the chief and me cleaned up this mess for you all, right? Ken, you know, I killed that guy. Yeah, I know. Will I have to? Sorry. Sorry, Eva. Maybe not. That's something else the courts will have to decide. Yeah. Well, Ken, I guess that winds it. Yeah. You know, chief, none of this would have happened if Schneider would have followed the advice of the man those candlesticks were made for. George Washington knew that silver and gold weren't the only coin. And he wrote it in his copy book when he was a boy. He said, labor to keep alive in your breast that little spark of celestial fire. Conscience. That's something for all of us to remember. All of us. Star Herbert Marshall. Thanks for being with us. May I remind you again that America needs scrap metal in order to produce steel. Steel to make things you want and have been waiting for. Steel to keep prosperity and employment at a high level. So this week, collect scrap metal around your home and turn it into your community scrap drive or to your local scrap dealer. Next week, with the dubious help of Pagon Zeltschmidt, Mr. X tackles an international counterfeiter to whom murder is only a sideline. Pagon, of course, will be played as usual by Leon Bellasco. So join us, won't you, when next I return as the man called X. Good night. This man called X is directed by Jack Johnstone, with music composed and conducted by Johnny Green. Tonight's story was written by Sidney Marshall. So till next week, same time, same station, this is Wendell Niles speaking for Frigidaire made only by General Oldridge. All characters and incidents used on this program are fictitious. Any resemblance to actual persons or incidents is purely coincidental. Remember, every Sunday night brings you two popular dramatic shows on CBS. The man called X and the Adventures of Sam Spade. Yes, for the best in entertainment, tune in and stay tuned in to CBS, the biggest show in town. This is CBS, the Columbia Broadcasting System.


Live from Boston, Massachusetts, it's theCUBE, covering Red Hat Summit 2017, brought to you by Red Hat. Welcome back to theCUBE's coverage of the Red Hat Summit here in Boston, Massachusetts. I'm your host, Rebecca Knight. We are joined by Andre Baumgart and Dorothy Rheinstraub of Swiss-based Easier AG. Easier AG is a Swiss-based emergency room management company. Dorothy, tell us about the idea where it started. I'm an MD and working in emergency rooms for several years now, and I thought it's annoying how people have to wait if they wanna be seen by a physician. And I thought if I'm able to make an appointment for a hairdresser or just reserve a seat in a movie, it should be able to make an appointment for a physician, even in an emergency. And that's why I came up with the idea. It's like checking in in a hotel. It's so easily done on your phone. And I shared my ideas with my partners, Andrea and Kai, and they thought it's something worthwhile to pursue. That's how it came along. So your physicians, and you saw a problem from the doctor side, from the provider side? Actually, I saw the problem from the patient side cause I'm trying to think for a patient. And I'm more relaxed if I have a problem myself. I'm more relaxed if I can sit at home and wait for an appointment, or if I know that one of the physician will see me today instead of trying to get there and just be sitting around an emergency room and waiting area. And what about the provider side, though? What is that like for you too, as a physician trying to make sure you're seeing the all the patients that need you? I think one of the good thing about this app is as well I can schedule my day. I can tell my employees what they will be expecting, what kind of patients I can trigger or schedule the workload as well. And you can keep in touch with your patients, and I think that's a very important thing to be in touch with your patients and your employees. That's one thing too. So that was the problem you were trying to solve. So tell me, after she shared this idea with you, so then where did you go next? What was the next process and the next step of the process? After we discussed what to do with it and we sell it internally to the hospital's management, but unfortunately due to budgets and due to other projects strategically, they decided not to do it. And then we said, hey, it's such a great idea to have a booking.com-like emergency room scheduling system that we should follow this and should do it. And then we said, okay, let's start our own thing. And we discussed with whom you could do it. And we found Keir as a perfect partner and we said, okay, let's do it together. And so the company started, essentially. And that was the foundation of EZRAT then, yeah. And then, and as you said, you couldn't find necessarily the money, the backing at first. So then you said, where do we go? Where do we really now take this to the next level? And how did you get involved with Red Hat? I know Red Hat for quite some time through the open source community. I myself did development in the Chabos community. So I know Red Hat quite well for several years. And I know that the stack and the technologies they used evolved over time. And now with the announcement of these self-service open shift platforms, this was actually, or is a revolution for the technology side. And then I saw last year the Innovation Lab announcement. And I... The light bulb went off. Right, and then I said, actually we tried for several months to find a partner that could support us in a very structured and modern way. And then I said, okay, let's try this.  Maybe we are too small for them. But I emailed the Innovation Lab people and I got feedback. And we met for a discovery session. And the people were so nice, so engaging, so challenging also that in the end we came up with the plan for this Innovation Lab. So share with us a little bit about those early days. As you said, they were challenging you. What kind of questions were they asking? Because that is the whole point is that they are trying to figure out what your minimum viable product could look like. So what kind of questions were they asking you? How were they pushing you forward? I think you have to answer that. Well, the discovery session is there to really validate that the solution is sound, that it has a market potential and that you have a potential to solve this within a short time in form of a minimal viable product. In order to show that this prototype really solves the problem. And Rathat has the technology then to scale this up to really market solution. And that was the struggle to really validate is this MVP able to do within this short time, eh? And then they challenge us as people, you know, are these guys really, can they do that? And can they market it in the end? Because I mean, doing it for fun might be nice for some time, but it's not really our goal. And that was the first challenges they made. Then we did conceptualize the user journey from a medic perspective and also from a user perspective, patient perspective. And then we found out, okay, this might make sense to do it in an innovation lab matter, okay? And this was really a very sound approach. We had half a day of a workshop and it was actually perfect to map our ideas, to map the criteria that you have for this approach and then we found together. So after the discovery process and persuading I guess the Rathat people that you are the right people, that you are in fact the right team to bring this product to fruition, how did it work? What were you actually doing at your time at the lab? We went to Waterford, Ireland for three days. Normally the innovation labs are I think three or four weeks so that was really a special for us. We went there, Andre, me, we had three developers of our own at the site and I think about 12 people from Rathat. I think the best ones that really could get us and we started early in the mornings. The whole day was scheduled. We built our case we wanted to do and you have to help me with the right words. Yeah, we did essentially what is called an event storming. Event storming is what happens. What is really the app doing step by step in terms of a user experience from the patient and the hospital or the doctor side. And then this event storming leads to a big board of what is happening as a process and you do that iteratively four or five times during one or two days in order to really engage all of the different levels of people from the developer to the business owner and as well as from the Rathat side as from our side of developers. So everybody's engaged in this process and this is I think the innovative idea that you do not have a waterfall like. Some people sit together and do it and then you hand it over to the developers. You bring them together and you discuss it and make the case their own thing. And then they are fully engaged in realizing the product and that was really the innovative part. When you told me that we are going to be at the innovation lab I thought why me? What shall I be doing there? They're all tech guys. I don't understand the word you're saying that's nothing really for me. And but I really saw it through quite fast cause it really makes sense that business partners or the person who has the idea in head is there cause you can really interfere very well and very fast and to get to the point what it's needed. And it was really it made sense to be there the whole time. It is very important that because you could see that sometimes the ideas were flowing apart from the original business idea and that we were all people in the room together. You could ultimately control in every direction where this is heading. And so we had a really intensive two days in order to figure out how this event and system really should work as part of the innovation lab and then as a product for the MVP. Well that is so much of what we're talking about here at Red Hat. It's not just the tech. It's also how do people get into a room and get work done together and solve the problem that they're setting out to solve. And I think that you were talking about how you were in the room thinking why am I here? But in fact you are representing the user from both the patient perspective understanding what it's like to be in an emergency room and also the doctor perspective. So how would you sort of bring it back and say hey, remember what we're doing here. Remember the problem which we set out to solve. Most of the time I listened. But then when I thought no, that's not going in the direction I want it to be or we want it to be, I just stood there and my hands up and said no, we have to do it other way. Or I think that's not going to work or that's not the MVP. And they really, they understood us very fast and at the beginning it was fascinating to see the Red Hat people and our own developers. Everybody wanted to do it their style because they really are both very good. And it didn't take much time to combine them and they really worked as a team and everybody got one up step and it was nice to see and I think it wasn't a problem to tell them what we think we should be needed. And at the end, I think we even got more than we discussed as an MVP after the three days. Okay, so three days you have the MVP, where do we stand now with the easier AG? We have an MVP after three days in Waterford. We figured out what to implement in sprints and then after four or six weeks we came out with the MVP. That is essentially an app on a smart device for the doctor as well as the patient. And this is now working as we presented yesterday in the keynote. And this is really a valid product as it is and this can be applied now to healthcare trust or institution. So if somebody wants to really use that, they can do it because it's really working on an open shift, red hat, innovative platform, right? And you can ultimately push the button and roll it out. I mean, this is really working. So and of course what we have to do is use of validation. So in terms of is the use experience really perceivable independently for the users? This is something user testing we are doing right now in order to make it really perfectly user friendly. And also for the nurse side and the doctor side that they can really use it easily. That's one of the most important things. And do you have, are you, it's using it at a hospital in Switzerland. Countries around the world have different approaches to healthcare, different approaches to the emergency room. How are you talking to other places about implementing this in other countries and other parts of the world? We all have the same problems in healthcare. It doesn't matter where you live or where you work. I think it's all the same, the same problems. And when you need emergency care, you need care. You want to be taken care of and you want to be there really fast and you don't want to repeat every time the same sentences and the same problems to four or five people. And so yeah, we're talking to health institutions at the moment in Switzerland and Germany, but we hope to get there out soon in other countries as well. And I think this summit has opened many doors and windows and we're looking forward to the future. Yeah, the process itself, that's the good thing, is totally independent of the context of our country. It is the problem in any country or every country of the world. So we have a common approach to that and the only thing that needs to be changed is maybe, is the hospital willing to accept that a certain automation takes place or not and it can be fully automated or it could be done manually, right? And this is the decision of the healthcare institution or the trust who wants to implement that. So we are flexible in that because of the technology of Reddit because they provided a container that is really flexible in implementation, right? And that's so great. Andre Dorothe, thank you so much for your time. This has been really a lot of fun learning about your company's journey. Thank you very much. Thank you so much for having us. I'm Rebecca Knight. Stay tuned for more from the Red Hat Summit.


from our studios in the heart of Silicon Valley, Palo Alto, California, this is a CUBE Conversation. Hello and welcome to the CUBE studios in Palo Alto, California for another CUBE Conversation where we go in-depth with thought leaders driving innovation across the tech industry. I'm your host, Donald Klein. Today we're here to talk about digital transformation and the challenges many enterprises face in helping employees adopt the new applications that drive their business. To have that conversation, we're joined by Vara Kumar, CTO and co-founder of WhatFix. Vara, welcome to the show. Thanks, thanks Don for inviting me to the show. Great, so looking forward to this, tell us a little bit about WhatFix, what you guys do and a little bit of the history here. Sure, WhatFix is a digital adoption platform. So essentially it overlays on top of applications and makes employees to use applications faster and better. So we have five years old company, so we have offices in four different countries and we have 500 customers and 60 or Fortune 500 users including companies like Amazon, UPS, Facebook, Microsoft, Western Union, Western Digital. The users are on a variety of applications like CRMs, ERPs, HCMs. Great, fantastic customer base, that's really good. So when you say you're a digital adoption platform that kind of provides an overlay, what specifically you're talking about? You're talking about notifications inside of an application. Tell us a little bit more about that. Sure, sure, so WhatFix helps employees throughout their journey in their applications. As they onboard to the applications for the first time, WhatFix welcomes them and holds them to the application. So we provide these, what we call it as flows. So these are step by step guidance to the users for using the applications and processes. And not only within the application, WhatFix guides the users across applications that the employee is faced with. So for example, cross application workflows, that kind of thing. That's correct, that's correct. For example, an account executive, so they have to manage opportunities in CRM and then to create a code, they have to go to a CPQ and then to submit a purchase order, probably they'll have to go to a digital workplace to maintain the code and proceed to the contract. So WhatFix can guide the users throughout this entire process. Great, so it's not just about the challenges of learning about one particular application, it's actually learning an entire workflow that might stretch across multiple applications. That's accurate. Some sort of end to end process that gets very complex because you're moving from one interface to the next. That's accurate, that's accurate. Great, and I guess another challenge would be that many, in a large enterprise, many of the applications that come from the well-known vendors get highly customized for that particular business environment, is that correct? That's completely true, Don. So Salesforce instance of UPS looks very different from Salesforce instance of Western Union because it's completely customized to the organization, business workflows and the nature of their business. So this customization also brings in a lot more adoption challenges because even though I have an account executive who have seen Salesforce in my past experience, it looks very different from my current job. So there's more challenging for the enterprises to train the employees and make them use. Great, understood, okay, very good. So the problem that you guys are really trying to solve is around this challenge of getting employees to adopt kind of the new applications and as part of their kind of overall digital transformation journey, is that right? That's true, it's not only new applications now with the so much of cloud movement, so the applications are actually getting updated more faster, as you must have heard so much about as well being used in the enterprises for the IT rollouts and IT deployments. That means changes are constant. So because you are reinventing your business processes as you are learning that. So now employees actually it impacts more the employee experience because now every update employees have to be on top of those. So Netflix can help them with these updates and making sure that employees are self-served. Understood, okay, very good. So now this has become really such a widespread problem across many of these large enterprises that it's now become quite a mature category of software solutions, is that right? That's accurate. Gotten called out this category as digital adoption solutions, DAS. Digital adoption solutions. That's correct. Okay, DAS. DAS, that's correct. And then they contest only Quaterback and they publish reports in terms of seller productivity and how it will influence the digital workplace and such kind of things. Great, yeah. Okay, great. So this category now is becoming more widespread, right? And people really see these types of solutions as being key to enabling digital transformation in the enterprise, right? That's accurate. Okay, great. So then what are the trends that are driving this problem? What is it that's making this such a problem area that companies really need to focus on dedicated solutions to solve it? Yeah, so one primary is the cloud migration. So more and more the companies wants to move to the cloud. For example, you no longer hear CRM being on-prem. So people are using all the cloud CRMs. So the migration to the cloud and then overall the digital transformation of these business practices to suit this cloud migration. That'll also, it's all putting pressure on employee experience. So impacting and making sure that employees are getting used to these new applications and the constant rollouts. Got it, got it. Okay, so with all this happening, right? More and more applications moving to the cloud. The applications themselves are evolving much faster. The interfaces are changing. And then moreover, they're getting more complex because they're getting more interconnected, right? That's accurate. And so you have this step-by-step kind of workflow that helps people navigate, you know, all of these integrated applications, you know, to actually perform a single workflow. That's accurate, that's accurate. And at the same time, given that what fix is on top of these applications, we are learning a lot about the user, this particular user and what they are doing, what they're good at, what they're not good at. This is helping us to make our content more personalized to the users. Just like Google, you search for the same keyword, I search for the same thing, we both see different results because it's personalizing to our taste and our knowledge and expertise. So that's exactly it's getting into. And it's not only guidance, we are also helping users to be more productive by automating certain steps. Let's say you do certain activity every day, then what fix can do that automatically for you so that you're becoming more and more faster in your job. Interesting, that's interesting. So it's not only helping provide guidance for people moving through these applications, but it's actually collecting data about how users are interfacing with it, right? And then delivering a more kind of personalized experience in terms of the guidance that it offers. Accurate, that's accurate. Great, so that's really kind of, I guess that would really be the main kind of area of innovation I would imagine for a system like this, right? The ability to capture data about how users are interfacing with the application and then provide recommendations on how to do it better. Yes, that's definitely one of the area. There are several reasons why customers choose us. We believe in the concept called adoption everywhere. So that means everywhere. That means employee need not be on the application all the time. They may want to interact with the application when they are outside of the application. So be it maybe you're in the wiki, you're looking for something, then you want to interface with the application. So what fix is present across all touch points wherever employee may reside and guide them to the application and help them use the application. And second, we are very easy to deploy and maintain. So we invested heavily on this because we realized that we don't have to, we shouldn't be providing a platform which is technically more complex for the business guys to create these kind of process flows. We kept them very low tech and our othering environment is very easy for them to use and maintain. And then we are very open in terms of our APIs just like Salesforce, which is very open in terms of integrations because we do understand that enterprises are wants more of interconnected applications. So all our APIs are open and we work well with the enterprise ecosystem. And our customer success is highly regarded. So we are best among one of the enterprises in the software vendors in terms of the highest customer satisfaction. And we care a lot about real user privacy and security. So we don't really collect PII information for doing the recommendations and personalizations as I spoke about. Okay, very good. And so then the, tell us a little bit more about which kind of applications are you guys finding which categories of applications really kind of benefit most from this kind of guided walkthrough capability? Sure, so the applications are widespread. So, but more commonly people use us on CRMs, ERPs and HCMs and digital workplaces. These are the kind of applications where customers commonly use us on. Okay, so ERP and CRM would be the kind of core, would you say? Yeah, CRM, ERP and HCM. So these will be the core, I would say. And it's not only the applications that customers are purchasing from outside, but Vortex can work on any applications that is internally built or any applications that their IT team is customizing. Vortex can work on any of those. So bespoke applications developed internally inside companies are equally suitable for this as are the packaged applications that they might be customizing for their business processes? That's correct. Okay, that's great. So I just on the kind of conclude here, let's talk a little bit about maybe some of the customer success stories that you guys have had. I'm not asking you to necessarily name names, but maybe talk about some of the areas where you've seen some real value creation from implementing a system like this. Sure, sure. Our customers have seen that onboarding time of employees into the applications have reduced one third. So because of using Vortex, because now employees are learning in the flow of work you no longer have to train them to use the applications. And we've also seen that organizations telling that their content creation times and the amount of training preparation time has reduced 85% or 85% because of our easy to use ordering environment and easy to maintain ordering environment. And we've also seen organizations have reduced support tickets, internal support tickets by 60%. Wow. Yeah, so we have also seen that overall productivity of the employees increased by 35% because they're able to find things and be able to self serve and do more faster in the applications. Got it. So the old days of sitting down expecting the employees to read the user manual kind of page by page before they dive in is gone now, right? It's gone. It's gone. What people want to see is they want to get into the application and then they want to be able to be guided through what they need to do to solve their particular problem. That's what we've done. And they want it done in real time. That's true. That's what I've done. And even better, they have that whole guide through maybe customized to their particular problem. That's accurate, Don. That's the digital adoption solutions for you. Great. Sounds like a fantastic solution. Understand the role plays fantastic. I think you guys are doing great work. So want to maybe just kind of touch on this last point. Where do you see this kind of industry going maybe in the future? This is fantastic innovation, but how do you see this trending as digital transformation becomes more widespread? Yeah, sure. So adoption as the problem statement more and more organizations understands and more and more software vendors understand today. We are a dream force now. So if you see the number of sessions around adoption is phenomenal. So like when the partner called out that only 6 to 7% of enterprises have adopted to the solutions like what fix. So there has to be more awareness. So people, enterprises understand that adoption is a problem, but they are not aware that there are solutions exist to tackle that problem. So we see that's going to be the future for us as we go forward having more and more enterprises head up to these kind of solutions. Great, okay. Well, if you happen to be a dream force folks you'd stop by and talk to what fix. So Vahra Kumar, thank you for coming on theCUBE. So thanks for joining us for another CUBE Conversation. I'm Donald Klein and we'll see you next time.


coming Melissa Armo of the Stockswush and she's going to talk to us about trade on the side of institutional money and gaps and I'm going to confess right now this lady is so flexible and so easy going I put the wrong time on all of her emails so she was like what is going on here so thank you Melissa let me finish your introduction and then you take it away initially Melissa was a mortgage banker she changed industries to pursue a security trading career in 2008. And in 2012 she founded the Stockswush LLC.  She's a self taught day trader with over 10 years of experience. Melissa's specialty is a trading strategy that focuses on shorting stocks that gap. Melissa also appears frequently on TV as a stock market expert. You can watch her on RT America Cheddar TV CBS Fox News and Fox Business Network. And now I'm going to turn it over to you. Melissa thanks for being here. Thanks for being so flexible. Thanks for having me. I appreciate you coming back. We always enjoy you coming. Now do you like questions on the fly or do you like to wait until you're done with your presentation? Questions on the fly is good. Let me know if you can see my screen. Screen. I kind of tongue tied now. I always dislike having to confess when I've made a mistake because you know I'm perfect and all that. Now that's fine. I'm here. Can you see my slide? Yes. Trade on the side of institutional money. And I think that's the... Oh I can't even think of the name of it. You have a skyline there. Yeah that's the Empire State Building. Empire State Building. Oh my goodness. Okay I'm going to go take a break. Clearly I'm dehydrated or something. Well thanks so much Sherry. Thanks everyone. It's a beautiful day here in Manhattan. Beautiful skyline. It's like 60 some degrees here. So I don't know if this is a sign of spring. But I am here today and it's a good day to talk because we're getting a tremendous amount of volatility this year 2022 in the market. Today is no exception to that. So I'm going to talk to you about trading on the side of institutional money which is exactly what I do. If you have questions you can email me at Melissa at thestockswish.com. You can also call me at 929-3200 Gap. You can also follow me on Twitter, Facebook, YouTube or Skype when I'm on television. I try to put my hits on there. And I have a lot of videos on YouTube as well. As Sherry said I appear on pretty much every single major news channel. It's a very interesting time to talk right now. We're seeing what's happening overseas. It is affecting markets today. The Fed talk, they're raising rates. That's affecting markets. We're selling off as we speak. We most likely will close today in the next hour and 20 minutes down on the day when we were up this morning on the day. So again, what is volatility? Volatility is something that happens that's unexpected. Could be up, could be down. Volatility doesn't necessarily mean selling. Although sometimes it does. It means something happens unexpected. Now for me, I'll just tell you right now. My bias has been that we will continue to sell off at least right now. I did not buy this move in the market yesterday. I didn't buy the move in the market today. I didn't think it would hold. It's not holding. I didn't get a chance to read the Fed statements yet. But I know they were only raising rates a quarter point. But there's way too much going on right now. And I think that the market is just not ready to go back up to the highs. And to be honest with you, we've had a sell off since the beginning of the year. And again, we're going to talk about why we're going to talk about institutional money. And that's a topic today. So why is playing institutional money advantageous to you as a trader? Because that is how you can make money trading. If you're going to take a position in something, I like to get a move. I'm looking to make dollars, not pennies. I take a trade. I want to make a dollar. I take a trade. I want to make $2. I'm not taking a trade and trying to make 10 cents, 5 cents, 15 cents. Okay. You want to be able to take a position, a concrete position as an individual trader and get a move. The only way that's going to happen is if you have institutional money on your side, either pushing the stock or the market up or selling it off and pushing it down or shorting it. Okay. That's how you get the moves. So this was, I clipped this from this morning. Actually, this is really good here because the market doesn't look anything, anything like this. This was about a seven minutes till noon. Market doesn't look like this right now. We came down fell this morning fell and we are now right on the day. So talking about momentum, this is how you make money in the market, trading momentum. So I was talking about gaps. We're going to talk about what a gap is here today. I'm going to explain it to you, but my strategy is trading gaps, but it's looking for institutional money. Are they buying the gap? Are they selling the gap? What is happening? But it's all based on spotting and pinpointing momentum to play it. Okay. That's the whole point. That's the whole idea. Here's going back to the beginning of this year, calendar year 2022. Again, market attempted. A new high in the Qs failed. Last new high in the QQQs was right over here. It was November of last year. That's a long, long, long, long time ago. Hard to believe, but true. Anyways, going over here. Here's the sell-off. Here's the sell-off. Here's the sell-off. Here's the sell-off. Again, this far has been totally reversed from today. It's gone already. Now, where will we be tomorrow morning? Well, I don't know. I will have to wait till tomorrow morning. But if we close today red, which I think we will, then we're probably going to be down tomorrow morning. So again, what has been happening in the market so far this year? The market's been selling off. Okay. Quite different from last year. Let's talk about PayPal, another good chart which shows you momentum. Okay. Again, going back to the beginning of the year, starting out in January, take it over. PayPal was around $187.50. And again, this was, I took this from earlier today. I don't know if this reversed too. Probably did. But this stock basically lost almost half its value since January, since the beginning of this year. So we're two weeks into March. That is momentum to the downside. So if you've been shorting PayPal, which we were doing, we've done puts, we've done options in PayPal, we've shorted it outright down the equity, shorted it, we've made money. Again, if you're going long PayPal, the momentum is not up. You'd be losing money. So you can make a lot of money playing momentum, but you have to find it. You have to spot it. You have to pinpoint it right. Otherwise, you're going to lose. And the thing about institutional money is it's big. It's quick. It's fast. And when you saw when the Fed announcement came, boom, all the rally from was gone, gone. And so quickly, quickly, quickly, so what happened that happened? How does it happen?  It's actually selling the rallies. That's what we've been seeing. So learning what to do is very important when risking your own money in the market. And you'll see this since the beginning of this year, even today. Because if you want to trade in this market or any market, you've got to know what to do. So people come to me, they sign up for subscriptions for trade ideas. They sign up for education because they want to learn what I know that took me about three years to develop on my own. So I began trading in 2008. Again, it's 2022 feels like a long time ago, 14 years. But I didn't know how to trade when I started. It took me three years to develop my system, my gap system when we're going to talk about that here today. But it is so important for people to know what to do. If you're watching the news or taking ideas on the fly, you've been getting crushed this year. Again, today is a great day because people bought this dip in the market and it's going to disappear and could disappear within 24 hours. So I'm not really even surprised. So here is 2022. This is the spy. We looked at the cues. What happened in the spy? The ZETF or the SMP ran up. The spy did make a brand new well-timed hide at the beginning of the year. Failed, failed, boom, boom, boom, sold off hard. This is into the third week of January. And then we had another hard sell-off into February. And now here we are today. Again, this has been reversed. This has been reversed today. I don't know where we close. But this year looks very different than last year where we had a very strong market, a very bullish market where the momentum was up. You could have bought strong stocks last year. You could have bought the market last year. You could have bought weak stocks last year and made money. You could have bought anything and made money in 2021. It fundamentally made no sense with the backdrop of the economy and everything that was happening politically. But the reality is the market kept going up. Things are not happening like that this year. Times are changing. Now, whether you're here to learn something to do, to trade as far as on the side or because you want to do this full-time, I don't know. But you can trade on the side and make money while you're working full-time or you can do it full-time. I think you need a plan of action if you want to do that. I have people that are working full-time and trading options with me. They just get the options trades. I have people that are trading part-time in the trading room, go to work in the afternoon. And then I have people that are trading full-time. So it's really up to you what you want to do. But you can do this on the side if you want to make extra money, which is a good idea right now. Why? We're in a period of inflation. Gas prices are going up. Food prices are going up. Everything is going up. It's going to continue. The Fed also came out and said their target for inflation is still at 2% to be down by that in December 2022. I absolutely do not agree with that. They were wrong last year when they gave that as a target. They said it was temporary inflation. They were wrong then. They're going to be wrong again this year. And in my opinion, raising rates, it's too late to do it. They're going to create more of a problem by doing so because the cost of things is going up. Because how do you get everything? How does everything come to New York City where I live by truck?  So food, the cost of everything goes up. It's happening all across the country, all across the world. It's not going to stop. And raising rates is not going to stop it either. In fact, I think that's going to hurt people's pocket books as well. So we're in a very interesting time right now. Your only option is what? Earn more money. Make more money. You can work extra hours, get a second job, try to get a raise. Or you can invest your money in the market. You can trade your money in the market. You can try to make extra money part-time on the side. The bottom line is that you and you alone are responsible for your own financial future. You can't leave it up to the overall economy. You can't leave it up to obviously the people that are in the White House. You have to take your own life and make some decisions for yourself. It may mean work. It may mean a cost to doing this. It may mean you have got to learn something new, which you never did before. But in the end, you'll be better off three months from now, six months from now, or a year from now if you take it on the chin and learn and pay the cost and book the time. Because the fact is, I see things are going to continue to go up. And again, I disagree with what the Fed's been saying. They haven't been right about anything in a long time as far as I'm concerned. And mainly because there was still a problem with the supply chain. There's a major, major supply chain crisis still going on. You can tell that as a consumer. I can tell that when I go to the store. That isn't going to change or help by increasing rates if anything is going to make it worse. Again, because the cost of getting goods and services to you and to me is going to go up because oil prices are going up. And I can see the questions. If anybody has any questions, you can just plop it in. So getting back to what I was talking about institutional money. This is how I make decisions. You need a strategy to spot institutional money beforehand, beforehand so that you know to get in. Many people have been buying the dip. They brought the dip back here. This was late February. They bought the dip in here. This was the beginning of March. They bought the dip in the last two days. It's failing already today. Many people trade as their strategy, which is buy the dip. It hasn't worked the entire year of 2022 at all. Now again, this is a very different market than 2021. So you might have done something last year that worked. And now this year it's not working. Overall buying the dip isn't a strategy. Sometimes it works. Sometimes anything works. Sometimes buying a Reddit stock works. It doesn't mean that you should do it all the time. At the end of the day, you need to do something that works consistently in order to make money trading. You have to got to be in it for the long haul. It's the idea of doing something Monday, Tuesday, Wednesday, Thursday, Friday that works in any market conditions bullish or bearish. And it's the idea of finding the particular stock that you want to get that is being bought by institutions or sold off by institutions. So again, you can make money in the market. People do it all the time. However, not everyone does. Why? Because most people go with the crowd. Some people have been buying the dip. It's wrong. It worked in 2021, like I said, even for weak stocks. I never do that. It doesn't work. It doesn't work consistently just because something worked as a once off doesn't mean that you should ever do it. And it's very rare that the market ever power trends even up for that to continue. Anyways, making money is about consistent, consistent gains. So again, even if it's a little bit, I call it chunking it out. It's not sometimes $200, $300, $500, $1,000 chunk it, chunk it, chunk it. I think it's a lot easier for people to set their goals and say, I want to make this much per week, this much per day, this much per month. Break it down because sometimes when people have too big of a goal, they can't wrap their head around that goal and look at it on an annual basis. So make it small and break it down trade by trade day by day. Talk about momentum. Talk about institutional money. Let's talk about CBX. Now, this is Chevron. This is a ticker symbol for Chevron. We were talking about, I said, you know, don't buy this market here. Don't buy this stamp. This is one thing that I do like. I do like higher. Okay. This is an oil stock. This is the strongest of any of the picks of any of the oil stocks right now. Stronger than XOM even though we did do a trade in that the other week and it worked as a one day off. But this, this, this is higher. And so let's talk about momentum. I was saying institutional money. What happened here? This was just a couple of weeks ago. Again, not even a month ago. Today is the 16th. Back in here, rallied. This was around 135. Flew up like a rocket almost to 175. How did it do that? Ran at 40 points. How did that happen in the span of two weeks? The stock got bought. It got bought. The momentum was where to the upside. Buying came in, took the stock to new highs. And again, this is institutional buying, big money. Down here's the volume. Okay. This was the biggest day. That was where it ran up almost to 175. So the momentum in a stock like this was up. You would have wanted to be long here. Okay. You would not have wanted to be short. The only way to make money here would be going long. Not short. So how do I find institutional money? What is my strategy? It's gaps. So why gaps? Because gaps are created with institutional money. Most of the ones that I'm looking for anyways. Most stocks in any single given day will gap. What is a gap? The gap is a difference between the close and the open. That's it. You're going to have bullish gaps. You're going to bearish gaps. I'm looking for gaps that are made with institutional money. I use a way that's a checklist that I go through in the morning to qualify the gap. To determine if I want to go long and short it. That's what I do. Not every bullish gap can you go long or short. Not every bearish gap can you short or go long. So I qualify to find what I call the good ones. The ones that I want to take. The ones that I want to train. Which is fewer than you would think. So in any ways, again, most stocks will gap in any day. Doesn't mean it's playable. So I'm constantly, constantly looking to find the good ones. You only need one good trade a day. One good ticker symbol a day. That's it. That's all that you need. You could use an option. You could do it as a swing trade. You could do it as a day trade. You could do it as everything. That's it. You will have less losses if you take less trains. You will also have bigger wins if you focus on finding the good things to do. It is about quality. Not quantity. So again, I didn't go long this gap up today in the market. It's failing, like I said. It wasn't a good bullish gap. It hurt my system. But let's talk about what is a gap. I'll explain. There's a lot of gaps. A zero well chart of the market here. SPI going back to October. Let's go back to... Well, let's go all the way over here. This was November. November of 2021. Market closed here. Gap down. So what is a gap? When the market closes, it always closes at four o'clock Eastern. Again, I'm a New York City time zone. So I'm Eastern time zone. At four o'clock, boom. Market closes. So whatever number this is, that's the close. It's imprinted there. It's it. Then the next day at 9.30, you have an open. That's over here. In this case here, this gap down. The close was here. The open was here. So the open was lower than the close. So this was a bearish gap. And if you wanted to short this, actually it worked. Now what is a bullish gap? Again, a gap is a difference in the close and the open. This closed here, this gaped up. So this closed at one price and opened at a higher price. You could have gone long here. And actually there was a trade-in here that worked. You could have gone long. That is a bullish gap. There are many gaps in the market. The market gaps most every day. So there are bullish gaps and there are bearish gaps. But a gap is a difference in the close and the open. Market closed here last night at 4 o'clock. Open up today. Raleen, it's falling. But it did gap up. I didn't do it, but it really did gap up. Okay. What about over here? What about this guy? This was the 8th. Okay. Oh no, let's go over here to the 7th. No, let's go over here. This closed here gap down fell. This closed here fell off a cliff. Close to your gap down fell. That was the first week of March. Okay. So there are gap downs and there are gap ups. Again, what is a gap? Let's look at Facebook. Another one that has really taken a tumble in recent months, really since 2022. A terrible, terrible, terrible move to the downside. This closed here. This was the night before the earnings. This was Facebook. Facebook in March of 2015, 316. Opened down in the morning here. You can take it over. It was well under 240. So this got crushed in the earnings. So this is a gap down. Okay. We did short this, we did putts in this, we did it. It worked. What about momentum? We've been talking about momentum. Again, I pinpointed that momentum would continue it down. stock really, again, fell off a cliff, went under 200, fell, almost got down to 175, okay? So again, I'm looking for the institutional money, here's the volume, institutional money, dumped. And again, why? Who cares? I don't know, I don't have time to deal with the fundamentals of this. It was an earnings gap, but the fact is I'm looking at the technicals, I'm looking at the gap, I'm rating the gap and I'm saying, wait a minute, this is going to get sold off by institutions, therefore, it is a short. The stock price is lower, you can do a put in it or you can short it, okay? Now again, can you short every bearish gap? No. Here was the gap down here that flipped. Stock closed here, gap down, reversed. If you shorted this here, you lost. So you cannot short every gap down, but I'm trying to find the good ones that I can to short, just like I'm trying to find the good ones to go long, I can go long, similar to, like I said, I did not go long the market today because I did not like the market today as a long. I'm trying to find the best thing that I can do, that institutions are going to grab, hold up and create the momentum, because what is momentum? What makes the stock move up, buying, which has to, happens how? Money, money comes in. Same thing with selling. How does something go down? How does it get pushed down? It gets dumped so long and shorted and hedge funds can short. So when I say institutional money, I mean hedge funds, big, big banks, which take big positions in stocks. But getting back to what I was saying, you only need one good thing to make money, one good trade every single day, and I go through in the morning a checklist to rate the gap to determine that for myself. You also need a method and structure to enter and exit the pick. So if you get a great entry, a perfect entry and get the direction right, it really doesn't matter where you get out.  My goal every day is to never want to get the direction right. Get something that's going to have a big, big move and get a perfect, perfect, perfect entry. You get an early entry in something.  You have the flexibility of getting out wherever you want, because you have such a good entry, such a good entry. So my goal is always to get an aggressive, perfect, perfect entry in something so that I could take out the position off hold if I want to or get out early, all right? It's the idea of seeing it ahead of time in the post market or the pre-market when I'm seeing, in fact, the gap, that is where the gap is being created, and that's how I'm getting in so early to be able to get the trade. Now let's talk about some of the trades we did. This is Zoom, and this is a nice one here because it really doesn't look like much, but it actually was a beautiful trade. So this is Zoom over here. See this with the tailing guide? This close to your gap down fell. We shorted it. That's a gap down, and we shorted it. Another one, Momentum. Talk about Momentum. Look at what this chart has done since November or even since January. Again, stock was around here 175. This lost almost half its value too. So this was the one minute in Zoom. Again, here is the Momentum. Here is the institutional money. Selling, pushing it down, push, push, push, dropped, dropped into 10-15. So we did a nice trade in that. So what was the trade? The entry was 117.50. This is a day trade on margin. You have to have a broker's account as a margin account in order to do active day trades. 800 shares was a risk of 30-40. 117.50, we added. Total share of 1600 average price was 117.50. We exited at 114.75. I thought that was a good exit. It did continue lower. $4,400 profit. You could have taken less size. You could have risked $1,000, $1,500, and still had a great trade. The idea is to get in at the perfect, perfect price point and then also to get the move. Again, this is what you want to play. This is the Momentum. And it's being created by the guy right over here. That was 3-2.  That was something that we did. Here's another one that we did. We did Boeing. And what's really interesting about this one here is this close here gap down fell. We shorted it. It reversed to the day. That was another fed day. We shorted this, though, and we made money and got out before it flipped. But we did puts in Boeing to the downside here. We got that sell-off. I have not looked at this today. Actually, I have to go look at that when I'm done. Anyways, Boeing is another one. People have been buying it, buying it, buying it, buying it. I've been shorting it. This close to your gap down, we shorted it, got the drop, got in, out. Usually for the day trades, I'm looking to get in and out quick. Five minutes, 10 minutes, 15 minutes. This was 2.28. I find that when I'm day trading, I want the fast, quick moves. When I'm doing options, I will hold a little bit longer because I'm trying to get a bigger move and I'm trying to get more follow-through overnight. So that is what I like to do. You're quick, fast day trades, holding the options. Again, it has to do with the type of account you have, how much cash you have to trade. Options you can open up an options account with those $2,000. You do not need to have a margin account. You can open up a cash account if you want to trade options. So some people like doing that. A stock like Boeing, obviously this is a little pracing to do it on margin, but you could have also done an option in this too. Entering the short, we did that particular day, February 28th, was $198.50. We got in 1,500 shares with a risk of 2,700 in, out. Again, try to get as much as I could of it. Try to get a dollar above $15,196.90 was the exit profit, $2,400. Again, what's so interesting is that we pinpointed that beautiful, beautiful, beautiful entry, got in, got the drop, up, out, and it flipped. I mean, again, this was a particular day where you wouldn't have wanted to be in anything in the afternoon because of Fed, but you're seeing that today. You're seeing that today. I don't play through those Fed minutes. You never know what's gonna happen. Again, today we're selling off as you see. But anyways, this was a nice short in and out quick. That is a day trade. You would have needed margin to do that, okay? And for those of you that don't know what margin is, you should look it up and Google it. No one trades with full on cash at 100%. Margin is to get a quarter of a year of money at a retail broker. So you don't have to have the full cash requirement. No one is trading with that. Even big traders use margin to trade. And particularly because we're in and out, we're flat before four o'clock, and we're in and out of most trades in just several minutes. Any questions here so far? So getting back to what I was saying, if you know what something will do in the stock before it does it, you can make a lot of money. And that is how it happens. It's the idea. It's having a niche to be successful because there's so many people in the market and so many people want to make money. And everyone's fighting for the same amount of money. When you go into the market and you're trading, you are not knitting socks and selling them out. You're not making, creating an actual product that you sell and get cash for. Yeah, the person that makes the money when they enter a trade, when I enter a trade and I make money, I'm taking cash from someone else. When I'm shorting this market and people are buying it, I'm taking their money. At the end of the day, this is about who gets it right. And that's one of the very important reasons about finding institutional money because that money is always right. It is always right, always. Gaps are created with large institutional money. That is what makes the gap. The professional gaps that happen and play out in stocks are formed by one thing and one thing only, large institutional money. Therefore, you need a way that will help you pick the correct direction to play the gap and then confirm that the large money will flow with it. So it's following the footsteps of institutional money in a stock. That is how I do it and the market and the market. And again, you can see big, beautiful moves in the market this year. I mean, just, we've seen, I've not seen follow through like this in the market in so, so, so, so, so, so, so long and it's so nice to see it. So how much money do you need? Again, if you wanna do options, two grand is a minimum at most retail brokers. To do options is in a cash account. To gain trade at a retail place you need 25,000 to have a margin account. You could open up an account with less but you will have to be at a prop firm if you wanna do that or you will have to be only take a certain amount of trades and a certain amount of days. Call your broker, find out the requirements. I am not a broker but you can do this with a small amount of money. You just have to work within the parameters that you can do it. As far as your returns, you're looking for one to one. You're risking 500, you're looking to make 500. If you're risking 1,000, you're looking to make 1,000. And again, this is not an exact science. This is an average that you're looking to me but I have targets on my options newsletter. I have targets in the trading room. I give the targets in the class. I teach the targets, okay? Now let's look at Facebook daily. Again, we talked about this. Again, look at the volume, look at the momentum, look at the gap. This was back the beginning of February. It was an earnings gap. I called an option in this though before the earnings. It was January 13th. I called the 330 Facebook at the money puts that expired on the 21st of that particular day. Let's go look, 113. 113 was here. See this little, see that little bar there where my arrow is? That guy right there. So we did it, take it over, right there. Got the drop out, boom. Again, doesn't even look like much. Doesn't even look like much to anything at all. Just this, getting it at a perfect entry and the momentum and the direction right. Did the drop? Timing is everything. Again, at the entry too, a beautiful trade. Beautiful trade. Cost was $3.80, three contracts with a risk of 1140. Whatever you risk. It should be the same or close or equal to the same. I don't care what you do, every trade you take. You gotta keep your risk consistent too. Shoulda 12 profit was $2,460. Returning investment 216%. Again, this doesn't even look like much. And yet it's beautiful. Right here, here's the selling of the drop. This fell, closed here, gap down, rally, gap down again, fell, fell, fell, fell, boom. So again, when we're doing options, we're chunking it too. We're taking it, get the momentum, get out. Taking it, get the momentum, get out. Same thing with the dating trades. Again, a put is a short in an option. We also did that very same day we did Netflix. Stack closed here, gap down. We did it. The strike we did was $520. It costs $1350, which isn't cheap. One contract, which is $1350, sold at $24, profit $1,050, 78%. Now, if you held this into the very last day, which I did not do, I'm gonna show you in a minute, you could have made an enormous amount of money. The close price of the day, of the last day of the expiration was $125. I did look it up and I had it there because I really wanted to see what it was even though I didn't hold it. So when you're up in the train, I don't think it's a good idea to hold it into the last day. This could have reversed under the earnings. It could have gone up here, so you don't know. If you took two, you could have got out of one and held one, but either way, I just wanna show, again, the power of momentum, the power of institutional money, the power of the gap. This closed here, again, was underneath the strike at this point here at $500, boom, open in the morning. But this is the very last day of expiration, open here under $400. And that was why that was worth $125. Again, a huge profit, huge return investment if you held it. I don't know if anybody in my newsletter subscription service did, but it's difficult for me to hold through earnings, not knowing what the result will be. It could go in your favor, could go against you when you're up in the trade. Now it's different if I'm down in the trade and I hold it into earnings to see if it goes in my favor, but that was not the case here. This was already up. But again, it shows the power of the gap. Then we did another one. That very, very same day, again, 113, had the market with us, boom. We did the 471 at the money puts here, got the drop, boom. Beautiful thing, this was another one you could have held in the last day and actually made more money. Again, I did not do that, but this was a good exit here. This drop down in here, 20 plus plus points. Again, if you've ever done options, you know, you've gotta get momentum. You've gotta get it going in your direction. And again, it's timing, timing, timing, timing. That same day, same time. This is a newsletter, subscription. I send out to your email. You get it a lot of time. You take the trade. Cost was 340, three contracts, risk 120 or 1020, sold at 24. This was a huge trade. I'm gonna go back and show you the chart in a minute. $6,180 with a 1,020 risk. So again, this was the 13th. Got the drop, closed here, gap down. Fell, fell, fell, fell, fell, fell, fell, fell. This is the 20th. Take it over. You see where it dropped. Dropped, fell, three and four and 15. But the last day, it almost got to 435. But again, it was a 600% return investment exit the 20th. I don't know where this went that day. I didn't look it up. So again, momentum. How does it come in? Institution of money, boom, dumped it, sold the market. This is selling down, down, down. When you're doing a put, you're basically shorting, okay? So that was a nice call. It's about chunking it out. Chunk it, chunk it, chunk it, no matter what you do because that's how you're gonna get ahead. That is how you're going to reach your goals. But success or failure is everything to do with the quality of your system. And I think a lot of people, like I said, they don't have a good system. They don't have a good strategy. They're doing things that just quite frankly don't work in any market conditions. And people are seeing that right now. And you also need a niche to be able to be successful. And I can't believe how many people just don't understand momentum. And this is again just from teaching people, talking to people, answering questions. People don't know how to play momentum. They're scared of it or I don't know. They definitely don't understand gaps or how to do them either. People want to do gap fills, that doesn't work. So I think that it's just finding something that you can understand and really conceptually what I do really just makes a lot of sense. But how do I figure out which stock I'm doing in the day? I go through the points in the morning of a 26 point rating system. It pinpoints the direction of the footprints of institutional money and gaps. This is what should come and learn from me if you wanted to take my class, okay? You would learn how I read it and what direction that I'm going to do it. I will say that I do tend to go to the short side first. If I don't find a good short, then I will look to the long side. But I prefer to short. One of the reasons I also prefer to short is I feel like I have an inch for that too because many people do not understand how to short or don't know how to short well. And that's another reason why people are getting crushed in this market because again, we've been selling off. We've been selling off. So that's difficult for people when they're looking for something to do. Again, what do I mean by institutional money? It's selling. Stock closed here, Facebook. This is back at the end of November. Gap down, fell, fell, fell, fell, fell, fell.  This probably reversed today too. I'll look at this when I'm done, okay? And you know, when you look at some of these things, some of these stocks, and especially in the tech sector, and then you look at where the market is right now, and it's no surprise that the market is not back up at the highs. Again, what do I mean by institutional money? Netflix, this closed here, gap down. This was to start out the calendar year, fell. We talked about the one in here, dropped. Then we talked about the one in here. Again, this was earnings. The stock lost more than 100 points in the earnings. Look at that, fell, boom. Again, momentum, selling pressure coming in. So my niche is really following the institutional money in gaps. And I created a system which I term the golden gap to find it. I go through this process in the morning, every single solitary day. By having a formula to rate and qualify the gap, you get confirmation and conviction that the large institutional money is on your side, and then you play it.  Thus an action is being forced by participants of the stock. This is why gap trading is incredibly powerful.  And that's what makes it so important because again, you're not gonna be able to trade against that and be successful. It is just not possible. Someone's asking something about charts. Let me scroll up. I don't make decisions based on that. I could take everything off my charts. We'll see, I may not have time to bring up my charts, Pierre. I look at the gap. I could trade. I could actually trade reading the tape. In fact, some people's charts look like planetary solar systems. I don't even know how they can look at anything. Forget all the stuff. Look at the price. Sometimes when I, well, this has been two years now since I've been in studio on TV. But sometimes I was in the Fox studio, had to go on TV that day, talk about it. Today would be a good day with the market. I'd have to look at the price on my phone. See where it was. Didn't have my platform with me. Didn't have a chart and determine what was happening. You've got to read the price. Get off of some of these indicators.  If it was that easy to make money by buying a moving average or buying a Fibonacci or selling something like that or doing whatever you want to call it, whatever people call these different setups, no one would lose people. It would be very easy to train. There is analyzing and a thought process to what I do. I'd look at 26 points. It's a skill. It's a skill set. You must learn the skill set. It is not black and white. And I find that's another thing that people have difficulty with as well. They wanna just, they wanna just, they wanna get on this one thing and swear to God by it. And you can't trade like that. You just can't. And again, people that are taking positions, institutions that are taking the positions, they are making decisions based on lots and lots of information that we're not privy to. They're talking to the administration. They're buying research reports. They're watching what's happening overseas. They have contacts overseas too. These are huge big banks also. I mean, you have to understand what's going on in the world today. We will never be privy to the information why the institutions are buying or selling any one particular thing in the market. But I can see the gap. I can see the price. We have live data that makes it important. We live in an electronic world the last umpteen years that I've been trading. I've had electronic data passed. I can go back to 1999 in my charts, but prior to that, think back 100 years ago or when the stock market opened. How did people trade? They read what was happening in the price. They didn't have moving averages. People just cling onto those things. And sometimes people don't give up on trades that they should get out of with a loss actually because they're clinging onto them. But anyways, you have to win more than you lose. It's about being consistent. So year to date, we're 78% in ratio in the trading room and 87% for options. It's been a good year. Again, it has been a very, very good year. Today is another key day. I predicted the market would sell off and it is. I mean, it's, and people bought this. It's just, it's been a very volatile time but that's made for great trading if you know what to do. Again, we talked about this. We're looking for one to one. Make consistent trade selection. You've got to be consistent in your risk. The entry has to be there. The direction has to be right. That's obvious.  Why does this matter? So you know what direction to take the profit because you need money. The money creates a momentum.   Institutional money is very deliberate. It's very deliberate. Okay, you're seeing that today. You're seeing that today with a swift sell off today right after the Fed. You've got to create a plan of action for yourself if you want to be successful. Again, if you want to come and learn from me, what will you learn? A high probability of directional bias for the entire day, finding the best stop that it's gonna have a big move. We're looking for early confirmation to move between 9.30 and 10 in precise entries with follow through and a risk to reward. So my system is called the golden gap. I teach this class once a month and I teach people how to read institutional money and the price patterns in gaps. So if you come to me, you will learn how to find and spot and play momentum in the gap, how to pick the best gap, and then how to trade it. And so it's basically a rating system. So there are people with me that are trading with me that have not done the class. Then there are people that have done the class. There are people that are just trading options. It's a subscription service. They've never done the class. They just take the trades, they manage them themselves. I do have targets in the letter. Some people are doing really, really, really well this year. I don't necessarily ask everyone with their risk game, but I do get emails from people telling me how they're doing. And again, it's amazing to me because a lot of people are getting chopped up this year, but we're really doing great, as you can see from the win ratio. It's about focus though. I personally have to stay focused and I'm not saying this market isn't tricky. I'm not saying that at all. I had two people call me today that actually manage money for people to ask me what I think of this market.  So it's, you know, people do want my input. I focus every day though. I do watch the news. I do watch what's happening. I have to talk on the news so I need to know what's going on. But it's really the price action. It's really the price action on making a decision and you have to be serious about this.  I don't care if it's a hundred bucks or a thousand bucks or 10 grand in a position. You've got to be serious about risking your money and you should be taking trades if you don't know what you're doing. Take a step back and learn what to do. You will get chopped up in this market. It's as easy to make money as it is to lose it, but you won't win if you don't know what to do. What people were doing in 2021 was just simply flat out isn't working this year and we're already almost three months into the year. And I think a lot of people are blinders on and they're continue to buy the dip in the last two days it's not going to work. It's already not working, you know? And people just have these things where they don't want to give up on them. Kind of like I was talking about indicators. Anyways, if you want to come and learn from me you can, I will teach you my method. Again, it's in a two-day class. I see we're getting close to time. If you'd like more information about my course you can email me the dates from March 26th, 27th. It's nine to five Eastern time classes online. Class tuition is $69.99 US dollars. Email me if you want to sign up and I'm renewing a webinar special. If you sign up by Friday you get the trading and free to the end of the year where you'd get the live calls. If you want the options trades it's 49.99 for six month subscription and 69.99 for a 12 month subscription. The options trades are emailed to you. And if you want to trial email me too. Any other questions? I went a little bit over. I hope that's okay. You're fine, you're fine. We're right on schedule actually since we did half of it.


So let's look at the some of the properties of binary relations in the first one And we want to that I want to look at is this the reflexive property the flex of property and we say a binary relation is reflective if the following holds the binary relation on a set a is reflective if a comma a is an element of that Relation for all elements a that are all elements a that are elements of a of the set a So reflexive means if I take any element in that set and I look at the binary relations on that element So for all of them I Have that this a comma a is an element of that relation so before we saw all the relations If I had there was one that had five comma five and six comma six if for everyone is like that And certainly it wasn't true for all of those then what would be to say for the first one that we had Divide because one divides one two divides two three divides three four divides four and five divides five So that would have been an example of a reflexive Let's have a look at one more example if we say something for instance this that are is Is equal to the is equal to Equal to or greater than Greater than That is my is equal to or greater than and my set Let's say my set is the set of all the real numbers no matter what real number I take it is equal to or greater than itself. It's always going to be equal to itself. So every element in our Every element in our if this is my relation that I'm looking for is a reflexive Relation the next one. We want to never look at let me just put it here. It's just symmetric the symmetric property of binary of binary relations that just means the following that if I have Say that a comma b is an element of our then B comma a is Also an element of our and this is where this is where you have to be careful Just check what your textbook no lecture is doing which way around there are they are they are writing it But if this is so and that is so for the relation on a set a binary relation on a set Then we're talking about a sorry about a symmetric set and the last one we're going to do is a transitive transitive the transitive property of a binary relation and in a great example It's always given in textbooks if you consider all the lines in the in the plane So I have two-dimensional plane x and y axis and I draw all the lines and My if my relation is so my set a let's just write that set a is all lines Lines in the plane and my that is my that is my Let's let's say my relation then is is parallel to each other is parallel Is parallel that's my Now transitive means the following if I have the following if one line So line one is parallel to line two and Line two is parallel to line three Then what holds well line one is parallel to line three Line one is parallel to line two and two is parallel to three that means one will be parallel to three so if I have this and For all the for all the elements that I do have in that set of I have this property then that binary relation is Transitive so we have this reflexive property the symmetric property and the transitive properties the three properties that you should be aware of