Hello, welcome to Kondo Insider, Hawaii's weekly show about living in a Kondo Association. It's hopefully helpful to board members and homeowners alike, understand self-governance and living in association and its challenges. And we have a really good show today. We have with us a really good friend of mine, and he's actually my boss in my paying job, Andrew Fortin from Associate Senior Vice President. And we're going to talk about community engagement.  You know, if it helps your ratings, absolutely. Richard, it is so great to be here. I am so proud of the work you do. I think this is a great resource for people who live in Kondos. And, you know, I watch it all the time. I stream it back home. And to be here is, you know, it feels great. So thanks for having me. Well, I'm glad you're here. And I joke a lot about things.  I think this is a valuable show for resources for owners and people living in a Kondo. And it's fun to do. But first of all, just ask people to introduce yourself and about your background and the social and just share a little bit about that. Well, my name is Andrew Fortnick. I serve as Senior Vice President of External Affairs for Associate, which is one of the largest management companies around, right? We operate here in across North America. And prior to that, I worked for the Community Associations Institute as their Vice President of Government Affairs. So I've been in the industry a very long time. And what has drawn me to it is the ability to work to connect neighbor to neighbor to help govern their building or their neighborhood. And I can't think of a better, more noble pursuit than that. And why do you have a flower lay on today? Well, I have a flower lay, as do you. We're matching, right? Is because we were at the Community Associations Institute, Hawaii Chapter, legislative update. So we got to talk to one of the largest groups they've ever had, about 300 homeowners and industry people about the changes, recent changes here in Hawaii to state and local law. And I want to say that I think Associate deserves recognition for this. Because we're one of the few companies I know of that does this. Tell us what Associate cares is. Well, in my role, as it suggests, right, External Affairs, I operate for the most part outside of the company. And I work to build community. And I work to build community with our business partners and our competitors to help shape legislation. But one of the things I do that I'm most proud of is I'm president of Associate's 501C3 Charitable Affiliate, Associate Cares, which is the largest charitable organization in this industry. And what Associate Cares does is we raise money from our branches across the country. And that money is available to people who lose their home to a natural or man-made disaster. And I just wanted to tell you one of the most recent people we were able to help is a gentleman who lost his home in the recent eruptions on the Big Island. Our resources are available to anyone, whether they're managed by Associate or not. But because we serve people where they live, we think it's important to help them out in their time of need. And without being specific, about how much money have you put into Hawaii in the last year or so? Well, you know, I think with recent events in the city of Honolulu in particular, last year, because there were some big events here in town with the volcano and some other events, over the last year we've distributed close to $150,000 in relief to folks just here in the state of Hawaii. And I'm really proud that our employees over the last seven years, Associate Cares has been around for about seven years, have raised and distributed more than $3 million to help people in their time of need. And I think that's something that speaks to our values as a company. Family Spirit is our first corporate value. And that's something we learned here in this market, right? And so we have taken that value across our company. And we really believe it's important to help people, especially when their home is impacted by a natural or man-made disaster.  Let me just say this. I think all the companies, including Associate, they give back to our community deserve a thanks. So thank you to the owner for their aid to the people in need here in Hawaii. And I think that's true of our competitors and anyone else who does good work throughout the industry. It is a commitment and is a financial obligation that I think that on behalf of the industry, the people who are locally, we thank you for your support to the people in need here in Hawaii.  And when I'm here, you really feel that family spirit that this area is known for. So I agree with you. I think there's no better thing we can do than to support our neighbors and our friends. Okay. You and I have had lots of conversations, you know, mostly over a glass of wine. I prefer that, by the way. But we've talked about the term community engagement. What do you mean by community engagement? Well, you know, too often, right? When we talk about condos or community associations, people automatically jump to rule enforcement, right? Rule enforcement or assessments and things like that. And, you know, I think that's all part of it, right? If you live in a building, you have to help maintain it and you have amenities and things like that. But what we miss in that process is that when we live in a condo building or another community association, we have a built-in infrastructure to connect people with each other and to connect them not only with each other in the building, but with the community at large. So by community engagement, I mean working through your association to find opportunities to engage your neighbors and build community within your building and to use that infrastructure of connections not only to support the residents but to reach out to the community at large and engage them as well. And why are you a big advocate of this? Why is this, it seems like it touches your heart. Why is this a big thing for you? Well, you know, I think we've all lived at a... We're all living right now in a time where we have a connection or we have community but it's not really real community. We have Facebook and we have Twitter and LinkedIn and all these other things that connect us and we substitute that for personal relationships, right? And too often, if you're ever on Twitter and you watch a discussion about politics or some other issue, I think when we're behind a keyboard, I think we're less friendly. I think we're less our better selves. And, you know, I grew up in a small town in Northern Michigan where you didn't lock your door and everybody knew your neighbors, right? And, you know, I think people miss those personal connections and I think the best part about the community association industry and about condo living is that you have that infrastructure to build connections with people.   I said, I can't remember not having e-mail and phone messages and I'm not a big, personally, I'm not a big person on Facebook. I've never done a post on Facebook. It's just not, I guess, I'm a different generation. But the reality is, what are the challenges you see in doing this?  Well, you know, those tools, those are tools, right? Those are tools to help us connect and I think we all see some of the value in that. I've connected with friends from high school or elementary school or college and I'm able to stay in touch with them over distance, right? But those are tools to help us facilitate that. They're not a substitute to that personal connection. And, you know, when we can work through our community association, we can also turn perceptions about our condo association on its head, right?  And that's like such a small part of it. So, you know, working through that process to counter that narrative and to create opportunities for people to connect just has benefits across the board. So how do they do that? How does an association do that? How do they bridge that gap? Well, you know, like I said, rule enforcement is a great one, right? You know, one of the benefits of living in an association is the amenities and the protection of your property values that those rules provide.  So instead of enforcement for, you know, having an untidy balcony or something like that, having a contest for the best patio garden or Lanai garden or something like that, or awards for the nicest person or other incentives that really work to highlight the fact that you're part of a larger community, right? So that's just a few ideas. Other things are, you know, hosting powhanas or potlucks or more importantly, right?  Invite them either to a board meeting or a town hall and really connect with them and tell them, you know, hey, here's the issues we have with our community, with crime, with schools, with transportation. It gets people to know each other and I think that where that helps most is it helps with governance, right? Because if people know you and I'm a board member and people know me and we get to know each other and we talk story and we, you know, we break bread, I think my motivations for why we do things as a board and why we do things as a community become more clear because they know the depth of me, right? And I think that from that community standpoint, I think that very much ties in with the culture here in this state, you know, of getting to know someone and getting to know them before you just start making decisions, right? Should boards use social media or Facebook or these different types of platforms to engage their communities? Is that a positive thing? Well, it's a tool to communicate. It's not a substitute for personal interaction, right?  It really is a great tool for spreading the word, but it isn't a substitute for, it is one of several venues or several channels that you can use to communicate with people. And as we all know, you know, on Facebook or on Twitter or on things like that, I think people feel more comfortable to be more critical and less civil because there's this kind of perception of anonymity, right?  You know, right? We've all seen that or had those fights at Thanksgiving with our families. You've been involved in legislating across the country, including ours for some time. Do you feel they would come if they got invited to Tahuana? Oh, absolutely. You know, I think if you look at, you know, we talk a lot about the things I like about visiting you and that personal engagement is something that's still very much valued in Hawaii. But if you think about what a legislator's job is or an elected official's job is, they're representing a district of people, right? And they want to get that feedback so they know that the decisions they're making are in support of the needs of those residents. So what better way to do that than to come into an association and if it's a, you know, a high-rise tower that's in one person's district? I have the opportunity to talk to three, four, five, six hundred voters in one meeting. I would jump at that opportunity and they're always looking for ways to engage the community. Well, I noticed today we were at the CAI Legislative Action Legislative Update. We had city council member Carol Fukunaga there and she took the time to explain the legislative process that went through to have Bill 69 approved, which was the fire sprinkler bill for what the new laws are for associations that don't have sprinklers, what they have to do to comply. And I thought she really did appreciate the fact that she has given a chance to share and then those listening saw how much depth and detail they went into before Bill was passed. It wasn't just so many emotions that got adopted. There was a lot of effort, research, time, thought, hearings, participation by community members. It was quite, I thought it was quite good to be honest with you. Well, I think to know someone is to help understand them, right, and to understand what they do or what their process is. But I think that's a really good point. There is much more to that process than this. And when we see politicians, we often see them as a caricature, right? So to get to know them, and I think in the case of the city councilwoman today, she did a great job explaining, you know, we all know the output of that bill, the retrofit and the life safety measures for sprinkler and fire safety systems. But all the thought and all the feedback that went into that process, you know, we often forget we sometimes see politicians as celebrities or really important people rather than the public servants that they are. Well, hold that thought, because we're going to take a short break and return our conversation about community engagement with our real pro and expert, Andrew Fortin, and we'll be back in just a minute. When I was growing up, I was among the one in six American kids who struggled with hunger. But with the power of breakfast, the kids in your neighborhood can think big and be more.  Hi, I'm Ethan Allen, host on Think Tech Hawaii of Pacific Partnerships in Education. Every other Tuesday afternoon at 3 p.m., I hope you'll join us as we explore the value, the accomplishments, and the challenges of education here in the Pacific Islands. My name is Stephanie Mock, and I'm one of three hosts of Think Tech Hawaii's Hawaii Food and Farmer series. Our other hosts are Matt Johnson and Pamai Weigert, and we talk to those who are in the fields and behind the scenes of our local food system. We talk to farmers, chefs, restaurateurs, and more to learn more about what goes into sustainable agriculture here in Hawaii. We are on at Thursdays at 4 p.m., and we hope we'll see you next time. We're sitting here talking with Senior Vice President of Associate External Affairs, Andrew Fortin, talking about a subject that isn't talked about too much. We get so much in what I call the activity trap of the budgets, the finances, the rules enforcement. We don't really talk about, we're really a community and a conduit association, and what kind of engagement and processes should we have, and Andrew's been kind enough to share with him the importance of engaging the community in positive ways to create the feeling of a community. And if you do that, what are the benefits of all that? Well, I think we've touched on them here and there, and I think the bottom line is, when you know someone, I think it really drives civility. That's been something that we've talked about a lot as a country lately, is public discourse and the language we use and how we treat each other. And the more I know you, the more I understand why you make decisions the way you do, and the more likely we are to find common ground as we go through and make budget decisions for our association, reserve decisions, investments, special assessments. I think that's the best part of it, is it facilitates greater understanding, and I'm more likely to listen to you, if I know where you're coming from, if I know your background and your experience and what drives you, then I'm less likely to be critical of what you're doing. Does that make sense? I think you know this principle in government affairs when you're talking to legislators, is that the person I'm going to listen to is the person I know. I'm less likely to listen to the person that I've never met before who comes up to me shouting, right? So building those relationships, building civility promotes dialogue, promotes good governance, and promotes a sense of belonging. You know, one thing I've often said on this show, and that's more into the rules enforcement, is that when you think about a community of people, particularly the owners, which are going to be, let's say, the mother, father, husband, wife, working lady, whatever it may be, they're adults, and they like to be treated as adults. And that whole rules enforcement shouldn't be a traffic cop mentality. You know, I have to say, I'm going to the Hollywood Citizens Police Academy, and I've now learned, that's probably a bad example, because even police officers are trained to be empathetic and listen, although they have a job to do and enforce rules. So, you know, I think your comments, can you share any examples of ones you've seen that are successful? Well, you know, we have a set of tools that we offer our clients to help facilitate community events and community building. And they fall under three programs, right? So one of the things we do is we are a national sponsor of National Night Out, which promotes community safety and fighting crime. And so we work to organize events during August and October, depending on your market, to get people together to know each other, to understand their community and safety issues. We have Associate Supports Kids, which is a program that promotes physical fitness for kids, and we sponsor sports teams. So if you happen to live that program specific to our community, so if you live in an Associate Managed Community, and you have at least one resident or child who's on a sports team, we'll sponsor the sports team or science team. But if you look at different communities, you know, one of the things is we had a community managed back on the mainland, and the board was very split, and the residents were kind of split into these factions, and they were very divisive, and you know, they had some minor challenges in their community, but rather than see them as minor, they were all amplified by these politics, right? So we work with them to do a day of service in their community in a less fortunate neighborhood, and that really kind of helped open their eyes to their privilege and how that their challenge maybe wasn't as big as they thought it was. So really, there's tools across the board that you can get either from us as your management company or from another management company, or just singing outside the box, right?  But the best way to make people feel like they belong is to get them engaged in a common venture. And thus, community engagement. Thus, community engagement. I guess what I heard, my takeaway is, certainly there's lots of ways to approach that. My takeaway is the board needs to have a conversation at a board meeting about how to engage the community and put together a plan to engage the community and look for whether it be a charitable day to help out, whether it be a forum, whatever it may be, find ways beyond the day-to-day running the operation, get the community engaged so it becomes an ohana, you know, versus just people living there. Well, you know, your example brought up another example that I wanted to share with you. You talk about ohana, right? Family. And, you know, in a place like Hawaii where you have a lot of retirees and people who are aging in place, in some of these buildings, there's been buddy systems that have been built up where residents work together to make sure they take care of each other, folks who are older or maybe have mobility issues. You know, that's the sense of community I'm talking about. I think it's the single biggest missed opportunity for community associations and condo associations to change people's perception of the value that they provide to the folks who live there. And so generally, what is your advice? Well, my advice is make that a priority. You know, if you work to engage your folks in your community, I think people will be happier. They'll see more value out of living there.  It's about serving them, right? As a board member, you're there to serve the residents. You know, set up a committee, set up an engagement committee. Do quarterly events that bring people together. My neighborhood back where I live, we have all our neighborhoods known for big porches. So we have every Friday during the summer, we have porch parties.  Well, if there's any place that would work, that's Hawaii, because we're, first of all, we're a state that has very high giving and compassion for less fortunate people. And certainly, you know, we're known for powhannas. You know, we like to eat and drink and get to know people. But it's back to that relationship building you're talking about. If you don't know your neighbor, you don't know how they think and how they feel, and you don't actively as a board address that or make it a priority, then you miss an opportunity. Well, and you know, it's a good way to develop future leaders for your board as well. You know, create a committee on community engagement, give them some, a taste of the challenges of governing, and then that helps build your bench for future leaders in your community. We have time for one more question. I'm going to, there's a question I haven't, I didn't tell you I was going to ask. Uh-oh. Yeah, I know. Do I win a prize if I answer it correctly though, Richard? You can always say you're fired now. I'm again, fired from the show though. But anyway, you work with a lot of legislatures across the country in very general terms. How do you rate our legislature? I mean, how do you see it as compared across the country? Are we pretty typical? I mean, you have a feeling about our legislature. I know every year we go through the zillions of bills on condo matters, but how do you, how do you stack, I don't mean the people individually. I'm talking about just as a body. How do you see our legislature in a scheme in the rest of the world? Well, you know, I, I, I, I, this is one of my favorite places for the reasons we discussed, right? The value of community, the value of connection, the value of talking story. Uh, so in my experience based on other states, this legislature is really good about listening. Uh, maybe not everyone, but, you know, I look at the work you do and Jane Sigamora and others, you know, the CIA lack, um, and they're effective, right? And the other benefit you have is this is a fairly small state in terms of population. So you have the ability to connect with those legislators, right? In Texas, I have 26 million other voters that or, you know, a portion of that that I'm competing with. So, um, the legislature here does a really good job of listening, probably because, you know, they, because those relationships are there, that connection is there because of the size of this market and the folks that are engaged in it. What I tell people when they ask me similar type of questions is is that first of all, our legislature does a good job of listening, but when you look at any legislator, probably in any state, they're not an expert on everything. They need the community to come forth and express their views and share their concerns and because you have competing interests, that legislator, because they're willing to listen, will get a broad education on the pros and cons and issues of which then they're charged with making a decision. And I find it, legislators get a bum rap sometimes because I think our legislature tries hard to protect the community. Listen to what people have to say. And it's a slow process, you know, but, um, I think it's fairly effective, not that I agree with all the bills that are ever passed, but it's, uh, I give them credit because they're not an expert on everything and they have to put a lot of time in studying an issue and getting information from multiple competing groups. Well, you know what's great about that, and I think you hit the nail ahead, the governance or the government that tends to work best is the one that is closest to the people. And I think that's true. Look at what's happening in Washington, right? It's a zoo. Look what's happening in Honolulu, a little bit better, but the highest approval rating for any form of government or governance is Community Association Board of Directors. 82% favorability rate versus U.S. Congress 8% Well, let me say this. I want to thank you for being here today. I know you're flying back to Texas tonight, and we've had a good week with on very many matters this week, but I think this was educational and helpful for all of our watchers. You know, it's important community engagement. Let's find ways to get our community involved in what's going on, and probably don't make your board meetings a little better and easier to manage and have better informed residents. And so we look forward. We're going to be back next week with talking more about HO6 policies and Directorate in Officer Liability Insurance issues that I've recently popped up. And so thank you for watching Condo Insider. And stay tuned for next Thursday at 3 to 330. Aloha.


Gwethaf, y cyfleid yw y peth angen i ddweud y pwyllwy o mysbyddiant, y cwmifio hefyd yn fawr. Yn y cwmifio hefyd, y bydd gennym ni gyd ymddangos cyfleid ymddangos cyflwy o hyfforddiant, ac mae'n gweithio gwael i gwyllgor i'r gulf. Clubgolf yw'r Gwllwch Gwllwch Gwllwch Gwllwch Gwllwch Gwllwch Gwllwch Gwllwch Gwllwch Gwllwch Gwllwch Gwllwch Gwllwch ar gyflogol, ac yn unigrwydd y drafodaeth sydd gennym iawn bydd gwell yn gyflogol. bond ar gyflogol flyniadau y Gion. Rwy'n meddwl i'n meddwl i'r lot o'r gwmpas, ac yn entwarol dda i'r newid gyflogol mewn gwirionedd, mae'r byd yn ymgyrch i'r defnydd. Yr phryglwr ei chyflwmydd ar gyd yn sefydledig 400 yn 6 eistedd o ddau, a'r bydd gweithio'r opeitau gan y cyflogolog naddidd y methode cyllid yn ei ddod i chweithio'rserolingsu hyn ond, yn cael eu gallu parwysau a'r byw celfweithio. I thank the minister for that. However, as the minister knows, the former First Minister made a great commitment to the sport. Obviously, there has been considerable developments at primary level. What plans does the Scottish Government have to ensure that that transcends into secondary education and beyond? I have been very impressed with the efforts of Scottish Golf, which the new governing body However, the Merger of the Gulf Union and the Ladies Association have developed their get-in-to-golf programme, which is an evolution of the club golf programme, which seeks to involve a wider range of people and try to get whole families involved. Er, I'll be very happy to continue those discussions with them. If there's more, we can support their effort. I'll be glad to consider it. Questions 2. To ask the Scottish Government whether e-cigarettes are now available on prescription from the NHS. Minister Maureen Watt. The regulation and licensing of medicines is a matter for the UK Government and the Medicines and Regulatory Healthcare Products Agency, MHRA. I am aware that the MHRA has recently issued its first general sales licence to a product that is considered to be a true e-cigarette. That means that smokers will be able to purchase this product as a licence smoking cessation aid when the manufacturer makes it available. I understand that at this time the manufacturer has not yet released this product to market. There are no plans for this product to be routinely available on prescription in line with other forms of nicotine replacement therapy, which have similar licences. Decisions about prescribing would be a matter for individual NHS boards. I would expect any decisions to be based on the full range of evidence on the clinical risks, benefits and cost of this product, compared to existing smoking cessation aids. We would be happy to work with health boards on this once the manufacturer makes more information about this product available. I thank the minister for her response. This is clearly a complex area, but nevertheless I think that we are aware that there are clear health benefits from smokers moving away from tobacco towards e-cigarettes and we should be doing what we can to encourage them along that path. Would the minister take on board the fact that I think that this is an area that does need more clarity? There have been press reports suggesting that prescribing of e-cigarettes will become available. There are constituents who are interested in looking at this as an option. There are also implications for the cost to the NHS budget should this become a widespread practice. Can I suggest that the Scottish Government take more of a lead in being clear as to what exactly the policy is on this going forward? I thank the member for his question. Clearly we know that many people now are using e-cigarettes as a need to stop smoking or to stop using nicotine. We believe that it is better if people use it in conjunction with existing smoking cessation products. On the committee I chair we discuss this regularly. E-cigarettes are still a very new product and new information about them is coming forward virtually on a weekly basis. I assure the member that we are on the case. Question 3, Johann Lamont, has not been lodged and an explanation has been provided. To ask the Scottish Government what medical staffing challenges it has identified in NHS Lanarkshire. We work closely with all NHS boards to enable them to provide safe, effective and high quality care for Scotland's people at all times. That remains our absolute priority. Under this Government's staffing levels in NHS Lanarkshire have increased by 13.3 per cent or over 1,200 whole-time equivalent. There have also been significant increases in medical consultants 63.2 per cent in all specialties since September 2006, including emergency medicine. Over the same period, consultant vacancies in Lanarkshire as a percentage of establishment have fallen by 4 per cent. NHS Lanarkshire continues to fill vacancies successfully in a number of specialties and has approved further investment to recruit additional medical consultants and is proactively recruiting to available vacancies. Last year, NHS Lanarkshire graded the medical staffing position in a number of departments as high risk. It also reported concerns still about on-going recruitment difficulties and over-reliance in locums and the future of the health board's approved training status. Can the cabinet secretary advise which services continue to be high risk and give me an absolute guarantee that the Scottish Government will secure the future of approved training status for the health board, which is of the utmost importance to the viability of local services, medical recruitment and the career development of junior doctors? Of course, we are aware that certain services in NHS Lanarkshire are currently under enhanced monitoring from the GMC, primarily on concerns raised by trainees of poor clinical supervisionists. For the board, working with its medical workforce and NHS education for Scotland to identify solutions and reassure the member, we have been assured that NHS Lanarkshire is making good progress on its improvement plans. Clearly, I have close oversight of that. I am very happy to keep the local member updated about that as we go forward, but I hope that that has given us some level of reassurance. To ask the Scottish Government when it last met the representatives of NHS Greater Glasgow and Clyde. Ministers and Scottish Government officials regularly meet representatives of all boards, including NHS Greater Glasgow and Clyde. I have had sight of a financial planning document provided and understand prepared by NHS Greater Glasgow and Clyde. I understand from that document that it proposes the possible closure of Lightburn hospital. The minister will be aware of the background concerning Lightburn hospital and the commitment from the now First Minister that Lightburn hospital had a future. I wonder if the minister or the cabinet secretary confirmed today that there are no plans to close Lightburn hospital. Cabinet secretary. I have certainly had nothing submitted to me from NHS Greater Glasgow and Clyde about the future of Lightburn hospital. However, if the board has any plans to change Lightburn hospital, it would obviously have to go through the procedures that we would expect it to. Obviously, if it was classified as major change, it would come to me. As I said, I have not had any sight of anything from NHS Greater Glasgow and Clyde asking to be able to proceed with any changes to Lightburn hospital. In the budget for NHS Greater Glasgow and Clyde, he will be aware that, in a very tight financial settlement, health boards received a fair settlement, although challenging. Within that, £250 million has been allocated towards social care, which the member called for and supported and, hopefully, still does. I have three similar questions on NHS Greater Glasgow and Clyde. If other members wish to ask supplementaries, I will take them at question 8. Question 6, Drew Smith. To ask the Scottish Government when it will next meet NHS Greater Glasgow and Clyde. Cabinet secretary. Well, ministers and Scottish Government officials regularly meet with representatives of all boards, including NHS Greater Glasgow and Clyde. I thank the cabinet secretary for that answer. I am sure that when she does next meet the board, she will discuss the poor performance of the Glasgow royal infirmary against her own A&E waiting time target, and specifically the fact that the most recent figures have revealed one in five patients waiting for more than four hours. Can I also offer the cabinet secretary the opportunity to apologise to patients who have been waiting for eight hours at the so-called immediate assessment unit at the Queen Elizabeth hospital? Is she aware of the calls from staff there for that service to be dismantled and restructured? And what has she done to resolve the situation that last Wednesday led to a frail elderly patient being left on a trolley in a corridor and without a pillow for eight hours? Cabinet secretary. Well, of course, I would be interested to look and investigate any individual issues of concern. If they have come to me, I always ensure that the board investigates and that a response is given. If the member has any specific patient concerns, he should raise them with me and I will respond to that. Clearly, this week and next week are two of the most challenging weeks for our A&E departments. That has always been so. If you look at the performance across Scotland from the figures printed and produced yesterday, although challenging, the performance is considerably better than the performance last year. Clearly, we want the boards to recover and I expect them to recover, including Greater Glasgow and Clyde, more rapidly than was the case last year. I am absolutely always keen to see progress being made, but I would hope that the member and other members would recognise the hard work and progress that has been made, whether that is in Glasgow or elsewhere. He raised a specific issue about the assessment unit. He will be aware that a lot of support has gone in to the assessment unit. The capacity has been increased, with the new ambulatory care area being established, which is capable of seeing 20 to 30 patients a day. The board has also created additional bed capacity across the sites with winter contingency plans meeting an additional 104 beds across the region. Although I absolutely do not think that that was an appropriate level of care for that individual patient and we would want to see improvements made, I do hope that, as I said earlier, the member would recognise that progress has been made compared to last winter, and that that would be recognised, because I think that the staff deserve that. To ask the Scottish Government what assessment it has made of access to advanced radiotherapy. The radiotherapy subgroup of the national cancer clinical services group is carrying out an exercise to establish the range and types of radiotherapy treatments currently available in each of Scotland's five cancer centres. In the context of my supplementary, I would like to indicate that I am a co-convener of the cross-party group on cancer. The cabinet secretary will be aware that the cross-party group and Cancer Research UK wish to highlight the benefits of radiotherapy, which experts suggest involve in four in 10 cancer cures. Many experts further advise that access to the most advanced treatments in Scotland is extremely variable, but there is no public data available to support what many people know. If such data was in the public domain, all involved in addressing the issue could give it the focus that it deserves. Will the cabinet secretary confirm that she will use her influence to ensure that this data is made available and that access to advanced radiotherapy is treated as a priority within the Scottish Government and across the NHS? I think that the member raises an important point. Of course, accessible and accurate data is an essential component in enabling us to shape radiotherapy services to meet the needs of the population. Earlier this year, officials conducted an exercise to investigate what clinical data is available to support advanced radiotherapy service planning. It was found that the existing clinical data was incomplete and therefore was not of the quality that it needed to be. Therefore, the radiotherapy subgroup of the national cancer clinical services group is conducting further information gathering to establish a more robust platform for the planning and sustainable delivery of advanced types of radiotherapy. The information will inform the forthcoming cancer plan, which will be an important publication to set the future direction of travel for the next 10 years. I hope that the member understands the reasons for that. I am happy to keep in contact with her as we take those matters forward. To ask the Scottish Government when it last met NHS Greater Glasgow and Clyde and what issues were discussed. Ministers and Scottish Government officials regularly meet with representatives of all health boards, including NHS Greater Glasgow and Clyde. In her response on the 18 June last to the Scottish Government's inquiry into the Vale of Leven hospital tragedy, the Cabinet Secretary undertook to establish a website on which regular updates would be posted on the implementation of all 75 recommendations. She undertook to give a report to the health and sport committee at the end of November and to report back to Parliament in November as well. My inquiry suggests that no such report has been received by the health and sport committee. There has been no report back to Parliament and, more urgently, having checked the website, there is absolutely nothing updating any progress on any of the 75 recommendations, some seven months after the Cabinet Secretary undertook to do so. Can she explain why this is? Can she remedy it? Can she explain to Parliament why the follow-through on this has fallen short on an inquiry that arose from the deaths of so many people? First, to reassure the member that I have been ensuring that boards, as they were expected to, have taken forward their plans to implement the 75 recommendations. I will absolutely, as a matter of urgency, look at the issues that he raises about the website not being kept up-to-date. I am aware that there is continual communication with the patient groups, and I will ensure that that has continued. It is my understanding that it has, because that has been a really important relationship that has been built with those patients and the families of those affected. On the report to the end of November, again, I will check that. If that has not happened, I will rectify that as a matter of urgency as soon as question time is finished. The health secretary will be aware that, last week, 237 individual patients waited more than four hours for treatment at the A&E department of the RAH in Paisley. Last February, the cabinet secretary sent in a crisis team and promised to fix the problem, but yet again we are seeing only 81 per cent of patients being seen within the waiting time target. That is not progress. Everybody knows that there are not enough beds or staff at the RAH. When are you going to provide the long-term solution and investment that is needed to fix the problems at the RAH in Paisley? I think that the member does the staff at the RAH a great disservice. If you look at the progress that has been made at the RAH over the past few months, since the figures that the member highlighted, there has been huge improvement in the performance of the RAH. As I said earlier, the two most challenging weeks of the year and the winter period last week and next week are the two most challenging weeks of the year and the winter period. I would have thought that he would recognise for the staff's sake—not my sake—but for the sake of the staff who have put in so much effort to improve things at the RAH and all of our other A&E departments that he would recognise the substantial progress that has been made, a huge improvement within the figures over the past few months compared to last year. I think that the staff deserve a little bit more recognition of that and a little bit less criticism. I think that that would go down a lot better with the staff at the RAH. I wonder when the cabinet secretary next meets NHS creator Glasgow and Clyde who would raise with some the issue of podiatry. I have a number of elderly constituents who have been refused simple nail cutting. One such constituent is in his 90s and cannot bend to attend to his nails. Another suffers from vertigo. When I asked the board to consider this case as a special one, I was told quite simplistically that vertigo does not affect foot health. Clearly, it may well do if it means that the sufferer cannot bend to attend to his nails. Will the cabinet secretary look at the guidelines for podiatry for older people and reform them so that constituents such as mine can get the kind of help and attention that will allow them to remain in their own homes, cut down the number of falls and just give them a better quality of life? If the member wants to furnish me with more of the details of the particular case, I will certainly look into that individual case. In a general sense, she is aware that the Scottish Government's personal foot care guidelines were published back in September 2013, which described the tonial cutting as personal foot care rather than podiatry care. The reason for that was to ensure that the podiatry service is focusing on those who have the greatest need. No one at risk of developing serious foot problems would be discharged from the podiatry service. Health boards would emphasise that people who develop more serious foot problems are able to access the podiatry service for assessment and treatment. Basically, the podiatry service has been required to focus its attention on those people who need the service most, people with conditions that have a serious implication for foot care. Those are the guidelines that have been in place since September 2013. However, as I said in my opening remarks, if the member wants to write to me about the specific case, I will certainly look into it to ensure that the guidelines are being appropriately applied. I think that it is time that the cabinet secretary stopped accusing the opposition of not being supportive to staff. On behalf of my party—I am sure of the other opposition parties—we have repeatedly said that the staff are doing a fantastic job. However, I want to draw attention to today's evening times and ask a question on that, Deputy Presiding Officer. Russia gridlock causes travel misery near the new hospital. This is about staff as well as patients. Staff are reporting having to take up to two hours to get out of the area at night, and they are often being fined by their nursery schools for failing to pick up their children on time. If she is so concerned about staff, will she please do something about it? At the same time, the ambulance drivers, whom we know now from our freedom of information inquiry, have up to 30 minutes waiting time at the Queen Elizabeth hospital. 50 per cent—more than any other hospital in Scotland—are also reporting substantial delays at rush hour time in getting patients to and from the hospital. The A&E waiting times do not reflect the additional matters. Will she deal with this traffic problem rapidly? On the issue of A&E waiting times, I am absolutely happy to defend and fix and rectify any issues where performance is not as it should be. Let's take the Christmas week of this last year. A 96 per cent performance across our A&E departments in Scotland, the best performance for five years, not a single word of praise from the Opposition, not one word of praise for staff who delivered a very, very good performance. No praise— As soon as there is an opportunity to have a go again at the staff in our A&E departments, the opportunity is taken by the Opposition. All I am asking for and all the staff are asking for is a bit of balance and a bit of praise when performance is delivered. If you do not take my word for it, you should go and speak to the way that staff perceive the attacks on the A&E departments. It is not about an attack on me, it is about an attack on them. Richard Simpson raised issues about ambulance turnaround times. I have been very clear with the Scottish Ambulance Service that ambulance turnaround times, particularly the Queen Elizabeth, have not been good enough. They have assured me that that has not impacted on clinical safety and that they are actively working with ambulance service colleagues to address this. We have also allocated £400,000 this year to the ambulance service to ensure that they were better prepared for winter. I hope that Richard Simpson would welcome that. We announced that there was £11.4 million increase in funding next year, which will see around 300 extra paramedics recruited over the next five years to help to improve that situation. Yes, the turnaround time at the Queen Elizabeth needs to improve. The Scottish Ambulance Service has assured me that it will do so, and I hope that that is something that Richard Simpson may welcome. I wonder if you could advise what remedies open to members of this Parliament who are being wrongly accused by the health cabinet secretary of denigrating NHS staff. I do not think that I have ever heard a member in this chamber of any party denigrating or in any way criticising members of NHS staff. We all understand and appreciate the job that they do. Having undergone surgery in the past two weeks, I can tell you that from personal experience, but what members of the opposition are also trying to do is raise issues that members of staff themselves are bringing to our attention. What remedy are open to members of this chamber when they are being wrongly accused in this way by the cabinet secretary? As you well know, Ms Ferguson is not a point of order. However, you have made a point. I am not responsible for what the cabinet secretary says in answer. Neither am I responsible for what members ask his questions, but I would ask members if they could be more succinct or we will not get any further with this question session. Dr Simpson, could you wait until I finish speaking and then your microphone will be switched on? Thank you. Is it not your duty to ensure that members treat each other with respect in this Parliament? When a member accuses other members of denigrating staff in the health service, when they have never done so, never in 13 years in this Parliament have I ever denigrated staff and yet I am accused by the cabinet secretary of doing so, that is not treating others with respect. Thank you, Dr Simpson. I think that all members are aware that we should treat everyone in the chamber with respect, but, as I said, I am not responsible for the content of the cabinet secretary's answers. Did I have a point of order at the other side of the chamber? In the light of the points of order being taken during question time, can you add time on for those of us who actually have questions that we wish to answer? Ordered, please. No, I am afraid that we are fixed today with the time that question time finishes for very specific reasons. If we can move on, question number nine, Alison Johnstone. Thank you. To ask the Scottish Government how it considers supporter involvement in football clubs, including ownership, can make a positive contribution to society. Minister Jamie Hepburn. The Scottish Government recognises the pivotal role football clubs play in communities the length and breadth of Scotland. That includes their economic impact, as well as the many wider community activities that clubs are engaged in. On the back of legislation unanimously agreed by the Parliament as part of the community empowerment Scotland Act 2015, we have been consulting on a range of different options to enhance supporter involvement and will work with the football authorities and, of course, supporters to take forward proposals to do that. I would urge anyone who has not participated yet in the consultation to do so before it closes on 15 January. I thank the minister for his response. Does the minister agree with anti-sectarianism campaigners like Dave Scott of Nill by Mouth that greater fan control and ownership is an exciting opportunity for the silent majority of fans who are appalled by sectarianism to find their voice in clubs and ensure a welcoming and tolerant atmosphere in our game? Secondly, if the majority of people responding to the Government's consultation support a fan's right to buy, when will the Government deliver it? Minister. I would certainly concur that we want to see a positive atmosphere in football grounds the length and breadth of Scotland. As is possible, I agree that football support involvement can contribute significantly towards that end. I think that I was clear having set out the Government's intended way forward at the time of the community empowerment bill debate, Presiding Officer, that I have no preconceptions on what type of mechanism will be taken forward. My clear commitment is to consider the responses that we garner as part of the consultation as quickly as possible and then to engage with the football authorities and, indeed, football supporters, quickly thereafter to determine a way forward. To ask the Scottish Government how it supports and promotes participation in Highland sports like Shindee and Highland games heavy events. Scottish Government is committed to protecting the Highland games as a tradition enjoyed by many communities across Scotland, a national agency for sports. Scotland also shares this commitment and recognises the Scottish Highland Games Association as the governing body of traditional Highland games in Scotland. We are also providing the Cabinet Association with funding of up to 546,000 pounds between 2015 and 2019 to support and develop Shindee. I thank the minister for his reply and he will be well aware that I attend many Highland games in the summer in my constituency. There has been a marked increase of foreign heavies participating and a reduction in Scottish heavies participating in those games. I fear that if we do not up our game and provide even more support and encouragement even for young people to get involved in these heavy events, that in five or ten years' time there won't be any Scottish heavies competing in our Highland games. I suppose that one of the advantages that Mr Thomas has over me is that there will be many more opportunities to attend Highland games in his constituency than there might be in my own, but certainly it would concur as important that we do what we can to support the development of heavy events that might be part of the various Highland games across the country. Working in partnership with local authorities and other sports Scotland's active schools programme provides a range of extra-curricular opportunities for children and young people to get active and stay active across a wide range of sports and physical activities. Heavy events such as hammer throwing and shot putter are categorised under athletics in the active schools programme. Although we cannot provide a specific breakdown for specific activities in athletics, I know that it is sessions for athletics to place at schools in all 32 local authorities during the 2014-15 academic year. The Government always stands ready to consider any proposals that are made in good faith as to how we can further support involvement in physical activity and support across the country. To ask the Scottish Government what action it is taking to reduce the prevalence of smoking among young people. Minister Maureen Watt Trends in Scotland continue to show that smoking among young people are at the lowest levels of prevalence since current surveys began in 1982. However, we must continue to take firm action to support young people to choose not to smoke if we are to achieve our vision of a smoke-free Scotland by 2034. Current activity includes continued sales and promotion restrictions, such as our display ban and standardised packaging, robust enforcement of legislation and education activities such as our pallet of the assist peer education programme. The minister will be aware of the tobacco-free schools initiative that was launched last year by NHS Greater Glasgow and Clyde in conjunction with Ash Scotland, which aims to ensure that nobody is exposed to tobacco on school grounds. However, after writing to a number of councils in my region, I was disappointed to learn that many councils appear to be unaware of the initiative. Given that two thirds of smokers start smoking before the age of 18, what steps can the minister take to support the roll-out of tobacco-free schools across Scotland? I thank Stuart Maxwell for his continued support and interest in this area. Going forward, our strategy calls for NHS boards and local authorities to establish smoke-free outdoor areas. It is for local authorities to decide how to do that in partnership with their local populations. I know that some areas have already taken action to create smoke-free campuses, schools, colleges and universities such as the Tobacco-Free Schools initiative that was developed by NHS Greater Glasgow and Clyde together with Ash Scotland, as the member mentioned. I fully support that work and would encourage all local authorities to consider how to do that. The assist programme, the peer-ledged schools-based programme, which we are piloting in Tayside Greater Glasgow and Clyde and Lothian health board areas, is due to conclude in 2017 and will be evaluated. I hope that that will help with the roll-out to other areas. Question 12, Gil Paterson, has not been lodged and an explanation has been provided. To ask the Scottish Government how many so-called deep-end GP practices have been taken into NHS board control. There are currently no deep-end GP practices that have been taken into NHS board control. However, we are aware that one deep-end practice in Dundee is due to come under board control in March of this year. She has just said that plans are progressing to take the Loughy GP practice in Dundee, not into control of the health board, but it will come under control of the integrated joint board. That is the first practice in an area of high deprivation in Scotland for that to happen. It is the first GP practice in the whole country to come under the auspices of an integrated board. Can she please tell me who is ultimately legally responsible for delivery of this primary care service, NHS Tayside or Dundee City Council? NHS Tayside is because, although through integration the services come together, the employment status of each of the respective groups of staff remains either the local authority or the health board. In this case, NHS Tayside will be the employer of what I understand will be three GPs at the practice and, of course, the other staff at the practice will also be transferred into the employment of the health board. What is important is that there is an opportunity through the Dundee community health partnership working in an integrated fashion to take on the responsibility for the operational management of the practice and looking at the possibility of a multidisciplinary workforce and really being able to stabilise that practice and look to the future hopefully to develop new services for the people of Loughy. I think that that will be something that everyone will welcome. To ask the Scottish Government what plans it has to increase spending in mental health. Despite the UK Government reducing our total budget by 4.3 per cent in relative terms between 2015 and 2016-20, the draft budget for 2016-17 confirmed that the £397m resource consequentials for health were passed on in full, bringing the total budget for the health, wellbeing and sport portfolio to over £13 billion for the first time last year and its investment of £100 million to improve mental health service over the next five years. The draft budget for the coming financial provides an additional £50 million resulting in a total package of £150 million. On Tuesday, the First Minister announced that £54.1 million over one-third of that package will invest over the next four years to prove access to services for people of all ages, including children and adolescents. I thank the minister for that comprehensive answer and welcome the increase in spending. Can the minister confirm if there is any national strategy or guidance being looked at to have transition from services from CAMHS to adult services? I would certainly recognise that it is essential that contact with health services is maintained when patients move between services such as adolescent to adult services. Health boards have arrangements to ensure minimisation of disruption to care and to avoid loss of contact already. I would say to Mr Robertson that we are present and engaged in the early stages of the new mental health strategy. I welcome all suggestions as to what can be part of that. I will certainly make sure that Mr Robertson's point is included as part of our considerations. If he wants to contribute to that process—indeed, if any member wants to contribute to that process, they would be very welcome to do so. Government, what progress is being made on the construction of the new intensive psychiatric care unit at Strathedon hospital? Construction of the £4.5 million new intensive psychiatric care unit on the Strathedon hospital site is progressing well, and it is expected to be completed within budget by 25 April 2016. I thank the minister for that answer and his comprehensive answer to the previous question of Dennis Robertson. I recognise that the new IPC unit will help to provide essential care to those who need it most when it opens. Is the minister able to add any further information as to facilities for children and young people, particularly in Fife, as a result of the increased promise to the budget? Of course, we already have made significant commitments for children and young people through mental health services. We have the CAMHS heat standard to improve access to treatment for children and adolescents. Indeed, in the latest published figures, 27 per cent more people were seen by CAMHS in the comparable period for 2014. I recognise that more needs to be done. Yesterday's announcement of 54.1 million investment from our total funding package of 150 million in mental health services over five years will improve access to psychological therapies for all ages, including children, adolescents and mental health services. That will include people in the NHS Fife area. Ask the Scottish Government whether it is considered how it can make it easier for inpatients to participate in NHS consultations. Listening and learning from patients is vital to improving healthcare quality, and it has always been a priority for this Government. Our Patients Rights Act of 2011 gives all patients the right to participate and is set out in our patient charter. We want to build on that and continue to make it easier for the voices of patients to be heard. To that end, recent developments include patient opinion, the independent website through which people can share their experiences directly, our voice, which will strengthen participation systems and practice. Of course, we are currently in the middle of the national conversation that I launched in August through which we have already engaged over 10,000 people on the future of our health and social care services and what really matters to them. Consultations can sometimes feel like a way to kick an issue into the long grass, so what help has the Scottish Government offered to NHS boards to make consultations quicker without compromising their response rate? The member raises a fair point. Extensive guidance has been given to boards and, of course, the involvement of the Scottish Health Council should help boards in making sure that, when they consult on services in their area, they do so in a way that is of quality and is genuinely participative. If there are further changes that we can make to improve that, I am certainly happy to hear those proposals through the national conversation or directly to myself if the member wants to write to me. Thank you. That ends question time.


What's up everybody and welcome back here to Torch Drift here on the mobile platform. We're here today to do a new build on a new car that I have yet to actually build in this game and I'm very surprised that I haven't built one yet but if you have noticed up top we do have some money and some gold. A big thank you to the game devs for hooking me up with some gold so that I could do some stuff for you guys here on the channel. So today we're gonna be doing a build of a car that I have not done a build on yet. Like I said so we're gonna go check out the garage. We got some money to spend. We're gonna spend almost half of that already on a car and a lot of people been saying super builds and stuff like that. Super build will be coming because I do want to build a wide body super but I've had a super before so today we're gonna do something that I don't see too many of and I've never built and that is the reason we got so much money is we did get rid of some of cars from our garage. We don't really use anymore trying to just streamline my garage and stuff like that but so today we are gonna build that viper. I have yet to build a viper in this game so I'm not sure how this is gonna work. What did I do? I hit the wrong button. But we're gonna be starting off with 560 horsepower so 249 grand for this viper and 120 to instant buy it. Thank you game devs for hooking me up with some gold so that we can get this build started right. So we have one crate to open for this build to start and then we're gonna start buying some parts. So let's see what we can pull on this crate build probably nothing. Import suspension, import intake. Those might come into play here. Let's take a look and they will. So we are gonna be able to start off a little bit more when it comes to suspension and stuff so we're probably gonna get some different suspension but we're just gonna throw the import stuff on for right now and we got to get some angle kits and stuff on here but like I said haven't built this before so we're doing the viper build and let's go check and see what we can buy. We got 160 grand to spend definitely not a budget build by any means. We do have gold as well to get instant buy stuff so we do got a lot of parts here to buy. We don't have any angle kits so this is gonna be very interesting without any type of angle kit. I mean we have this angle kit. We could probably get an import angle kit if we needed to because we could do the... we could do the sponsorship and get the angle kit on the car if we really needed to. I'm pretty much buying all this stuff now of course we're gonna instant buy that and instant buy that and I just did too. It's alright. We got money to burn right now so we're gonna instant buy all that stuff instant buy the clutch and we're gonna get into more parts exhaust tuner. There's as much power as we can out of here from the get-go definitely throw on the pro suspension and a pro tuner while we can links engine management so that's all we can do at the moment but now we need to go to alloys because we need we need some good wheels on this car. I'm trying to find... I do love these wheels I have them I used to have them on my 370 I do have them on the GT86. We also got some of these wheels we could buy but not liking really any of those right now so I think we're gonna go with the Kanzi. I know I probably said that wrong and butchered it but we're gonna go with those wheels instant buy those on there of course and we're gonna go back so 713 horsepower not the highest horsepower car but looks like we're gonna soften this up but it looks like we're gonna get some pretty pretty nice stance out of this right away so we're gonna go here gonna stiffen it up just as midge. I'm licking the way it's kind of looking right now so angle kit we gonna throw as much block as we can we'll leave go five degrees of camber on that angle kit you see you all the way up stock turbo exhaust I'm gonna be leaving all that stuff so we can check the rear angle kit out here I'm gonna go with a little bit of negative camber leave it so zeroed out so very unsure how this is gonna drive but I do want to check where we run profile 30 I'm gonna go 35 in the rear I'm gonna run some 35s in the front as well for our tire profile yeah 35s we need to figure out tire pressure we're gonna leave that at 16 I think we're gonna leave the rear where it sits also right now 12 okay so we're gonna leave everything how it sits like that so I wish we had a different angle kit so I think we're gonna go throw on another angle kit but engine we are incompatible incompatible incompatible incompatible incompatible so fortunately we have no engine choices it's right because well we tend so we're gonna go adjust the sponsorships real quick we're gonna go throw on so many sponsorships why don't I have that so many sponsorships I'm trying to remember there it is we're gonna select this sponsorship we're gonna take over the wisefab and we're gonna go back to the garage we're gonna put the import suspension on or the import angle kit kind of give us a little bit of a advantage for that so that we can get a little more we don't have any brakes on here so we can get a little more angle out of the front so we're gonna fit the sponsorship part tune that throw all the way up we're gonna leave the camera we just needed that extra steering angle we're gonna throw it on the rear make sure we don't go positive we're gonna go back to negative so that's what we're looking at for right now I don't think we have body kits for the Viper we do I should even know there was body kits for the Viper that actually looks amazing so we're gonna pick that up yeah we're gonna go broke and we're gonna stand by that we are close to being broke now well actually we are broke we just spent a lot of money on this car but hopefully it does justice going to tune that body kit if we can we're gonna leave that how it sits so let's go run it see how she runs make sure you guys follow me on Instagram and Twitter all of which are found in the description box below we got hill climb desert palms and the needle so we're just gonna go practice with this car this is gonna be the first episode with this car we're gonna take it to the banks because we all love Cali banks first episode of this car you're gonna be seeing a lot more of this car trying to change up the cars that I drive to get a little bit basically have a refresh here into the game I think we're gonna switch to some Falcon tires get a little more grip I'll send it Viper I'm sure how this is gonna work we're already scraping apparently I need to raise this car up oh yeah this car needs to get raised a lot we are just scraping because of how little power yep I think third gear is where we need to go so we need to definitely adjust this stiffen that up raise it a smidge and we go to the front so we need to raise it up stiffen it up and we're gonna retry that it's a Viper definitely a different monster so definitely excited to be doing this more and more with this car like I said trying to bring a refresh of cars into my lineup looks like third gear is going to be our optimal gear I know we're sparking so we're good just a little spark on entry a little bit of spark on the little bobbles but overall cars handling pretty well it's definitely a much different car to drive and I feel like we need to maybe up the tire grip a little bit but overall it's not handling too bad I kind of like how this thing is ripping right now so we're gonna adjust maybe to get a little bit more tired grip we're gonna retry that I don't think we can change our tire type but we're just gonna run it again see how it runs so Viper definitely a fun car I'm gonna be doing a lot more to this car you will be seeing me rock in this car a little bit more here on torque drift yep we need we need different tires so we're gonna go try and put some pro tires on it and see what we can do with pro tires because unfortunately it's not handling how I want it to on the import tires so let's go back to Cali we're gonna switch up tire compounds and switch up to some pro tires we're gonna see how this goes now so if you guys like this you want to keep seeing more of newer cars here on the channel let me know down in the comment section down below as always do appreciate all the support and all the comments you guys bring to the channel the initiation on this car is a little weird doesn't always want to go so we're gonna have to work that out but it does stir some nasty angle with the car right so we're gonna be working on this tune and working on this Viper feel like we needed a change of pace in cars not the best handling car at the moment I'm gonna have to fine-tune it so like I said make sure you follow me on Instagram and Twitter all of which are found in the description box below do you appreciate all the support and you guys come back and all the comments and if you guys are very eager for the updates so am I they should be coming very very soon when I'm allowed to let you guys know I will so we're gonna try and get a better initiation with this on this final run we need to mess with some suspension settings and stuff like that maybe stiffen this car up it might be a little bit too soft so as always I thank you guys for watching commie will rabbit I'll see you guys on the track into the wall


So, last week I showed you this video where I have a two gig flash drive that I made look like to the computer as if it was a one terabyte drive. It's a fun little trick. I'm going to show you how to do this. I'm going to show you how to do this so you can mess with your friends and make them think that you have a one terabyte drive or a 10 terabyte drive, whatever size you want when you really don't. Please don't use this to try to con people. So in last week I showed you how to check to make sure your drives are really the size that you think they are, but right now you can see that I have this two gig drive and you can see also down here it says 1.9 gigabyte drive. So let's go ahead and also look at this in the shell. If I say mount you can see that we're working with drive SDC 1. Again make sure when you plug a drive in that when you're doing the stuff we're doing today that you're accessing the right drive whether it's dev, sda, sdb, sdc, whatever it is because you don't want to wipe out the wrong drive. So there we go we have that drive you can see that it's a VFAT and if I say df-h you can see that it is a 1.9 gig or a 2 gig drive. So let's go ahead and I'm going to create a folder here, make there flash, it's just an empty drive for me to work in I really don't need to do that but I just like to keep things separate. And now I'm going to use a tool called MKDOSFS, it's a program that allows you to make whoops MKDOSFS, it allows you to make DOS partitions. So what we're going to do today is we're basically going to create a FAT32 format partition. We're going to make an image first and then put it on the drive or at least the head of it on the drive and that the header of that file is going to fake the size of the drive. So we man real quick and look at the man file, the manual of this program. You can see that it creates MSDOS files systems under Linux and we're going to be using the capital C command so dash C which creates a file given as a device. Basically instead of actually writing to a partition we are going to create it in a file like an image basically. So I'm going to go MKDOSFS dash C, we'll call this temp file and I'll say 1-0-0-0-0-0-0-0. That should be a terabyte, there might be a shorter way to write that. We'll go ahead and hit enter and if I list it out you'll see that I have a file here that supposedly is a 1 terabyte, 954 gigabyte image and what I can also do here is list dash S and that file and here it's actually telling me a different size. If I do it with a dash H for human readable here it says that it's 239 megabytes. So it's not really already we're getting fake readings because the operating systems looking at two different ways of the sizing this and one part of it is the header of the file saying how big it is when it's really not that size.  Now this little side note for you a lot of people think that if you have pseudo permissions that you are root and pseudo unroot do have some differences. They work in different ways but also there's certain things that pseudo users by default and there's different ways you can set up how pseudo works but by default pseudo users don't have all the permissions root do does. I've been using Linux for 10 years or so and I'd say there have been three or four times where there's something I can't do as pseudo that I can do as far as permissions. So if I say pseudo and we use the head command the head command shows the top of a file and we're going to say dash C and actually we need to run the command again earlier I said LS dash S and our temp file to get the file size in kilobytes so now I can say pseudo head dash C for count and we're going to say that many capital K kilobytes of this file so I'm saying display the top portion of that file to a certain point and I'm going to redirect that into our device on right into our partition so SDC one in this case again make sure you're doing the right partition don't wipe out a partition you don't mean to if I hit enter it's gonna tell me I don't have permission and you might go why am I why is it saying permission tonight I'm pseudo because pseudo and root are not the same thing so in some systems you can type SU hit enter type in your password the root password some systems that's disabled but you can do pseudo SU and now you're running as root so same command as before without the pseudo because now your root and I hit enter and give it a chance to write that 200 and some odd megabyte to that drive and basically this is going to put a header at the beginning of that partition that's going to tell our operating system that the drive is something other than it is as far as size and we'll just give it a moment here to do that twiddling my thumbs should start this when I had stuff to explain so I'll go on to explain some stuff when we're done here it's going to show again in certain situations okay it's done so if I go back to or open up a file manager here you can see it still says it's a 2 gigabyte volume we're going to adjust that a minute that's just the label of the drive so if I click this it takes a little longer to mount than it does when it's actually a 2 gig drive but still a few seconds we can already see down at the bottom here it's counting things up 953 gigabytes and again if I open up file light which is just a GUI you can see right here that this drive is 953.4 gigabytes I can close that go back into my shell here I can say DH or DF-H and you can see that it's showing up as a nine point sorry 954 gigabytes but again as I showed you last week if I use fdisk dash sorry fdisk device SDC and hit P right away it's telling me the truth that's really only a 2 gigabyte drive so I'll quit at that so we faked it already that it shows that there is a a larger size when you're looking at the file size but we still have that pesky little problem of the default label of this drive saying that it's a 2 gigabyte volume now we can change the label and there's two different weight two different programs do that and I have found sometimes one works for me and the other doesn't but what I'm going to do here is I'm going to use m label dash I device SDC1 space colon colon and then in quotations I'm going to say one TB drive and by default it's going to make all that uppercase because a label for a fat 32 partition is all uppercase but doesn't matter if you write lowercase or uppercase it's going to adjust it and right there you can see that worked now if for some reason you try that and that does not work you can also do and you need to either be pseudo-realized I'm still root here but you can do this with pseudo but I can say DOS FS label and then the device SDC1 and then just in quotations I can say one TB drive and hit enter and there that one says warning lowercase it's making all uppercase and then it says invalid argument so like I said I'm not sure why but sometimes this one works for me and sometimes this one works for me maybe has it has something to do with how I've partitioned the drive or something along those lines but try both those commands one should work if the other doesn't and both those programs should be in your repositories if you're not installed already but now the label showing one gig or one terabyte drive our file manager and again I'm using PC man here I can also look at thunder than our and then our is also saying that it's one terabyte you can see down here one terabyte free and the label still showing that and I think I also have Nautilus installed so here's Nautilus and if I click on that drive and maybe right click properties right there it says one terabyte free so all my file managers my programs look at partition usage are all saying that if I list out in the shell it's saying that it's a one terabyte but either fdisk or G parted type in my password here for G parted G parted is not fooled and either is fdisk because again it's not looking at that hitter it's actually looking at the size of device so that's how you check and that's how you change and again I showed you last week how to revert it back to the proper thing again it's showing that's one terabyte and you can write to it if you try to copy one terabyte of files it's going to be writing one terabyte of files but once it hits that gig the two gigs whatever size the drive actually is it's gonna start overriding files that are on there without telling you and corrupting files so don't think that you actually made it into a one terabyte drive you're just faking it hopefully just for fun and as always I thank you for watching if you enjoyed this tour you found it useful I asked that you like subscribe comment and share all those things are very helpful to me be sure to visit my website filmsbychrist.com that's Chris the K there should be a link in the description as always I hope that you have a great day thanks for watching these videos on taking USB flash drives and modifying the headers of the partitions to fool people into thinking they're bigger but at the same time also seeing how to check to make sure that you're not being fooled yourself and how to fix a drive that has been modified I hope you enjoyed these videos and I hope you enjoy all my videos I hope you visit my website filmsbychrist.com and if you like my videos please think about supporting me over at patreon.com that's patreon.com forward slash metal x1000 there you can become a supporter and you can give extra input and get a little bit more feedback and early videos and stuff like that I appreciate all your support and again if you can't support me through something that pint financially through like patreon I asked that you share like and subscribe my videos and comment below all those things help boost the ratings on my videos which helps me out a lot and also helps me share things I want to teach with other people as always thanks for watching and again I hope that you have a great day