Welcome to the nonprofit show. We are so glad that you're starting your week with us here. Today we have Renee Lovecraft joining us, virtual assistant operations strategist. She is bringing to us a conversation that I honestly do not think we have even scratched the surface on and it is the value of virtual assistance. And she's gonna share with us if this is really something that can help our nonprofits. So stay with us because Renee's got some great insight to share, but before we ask her to share about this, we want to remind all of you who we are if we haven't had the chance to meet you yet. Yes, Julia, say hello, that is Julia Patrick, CEO of the American Nonprofit Academy, and I'm Jarrett Ransom, your nonprofit nerd and CEO of the Raven Group. We are so very honored because every single day, every single month, and mostly every single year, we have had the support from these amazing partners. So shout out of gratitude to our friends at the Bloomerang American Nonprofit Academy, nonprofit thought leader, fundraising academy at National University, 180 management group, your part-time controller, staffing boutique, JMT consulting, nonprofit nerd, as well as nonprofit tech talk. These are the companies, Julia. Again, most of them have been with us from the very beginning. We're adding on a few more and it's just been a wonderful journey. Together, they have helped us to produce nearly 1,000 episodes. We just hit our 500 milestone in podcast platform. So here's where you can listen to all of those previous conversations in case you are just joining us here for the show. So go ahead and download that app. You can scan the QR code right here, right now in front of you, and you can still find us on streaming broadcast as well as podcast platforms. All right, Renee, that is the housekeeping. Thrilled to have you here.  So Renee Lovecraft, virtual assistant, operation strategist, welcome, Renee. Thank you so much for having me. Yeah. You know, Renee, I love your logo because of the octopus and all the swirling arms. There's a lot going on, but they all work in harmony and they get the job done. Absolutely. That's a great logo. Thank you so much. It really, really is. Talk to us about, before we get into how a virtual assistant works, what's your methodology? And do you work off of Zoom? Do you travel to and from organizations? How does this actually work? Yeah, that's actually a really phenomenal question. So I primarily work off of Zoom, email and text message. I like that kind of personal touch of being able to communicate quickly via text message, also being able to like actually see the people I'm working with via Zoom and then have the organization of being able to refer back to email conversations. I also have just recently in the last couple of years started traveling to clients, whether that be for strategy days, event support, really being able to best support my clients in kind of whatever problem we're pushing up against and we work together to find the best way to work through that. I love it. Yeah, I just think that's fantastic. And I also wanna share, Renee is very special to me because she's also my VA. And so I've leaned into this concept. At first I thought there is no way I can afford a VA. There's no way that I can hand over these projects to a VA or honestly anyone. And I remember when we first started working together and it was probably the summer. So I don't know, June, May, June. After the first conversation, I was like, there is so much weight released, lifted like gone. It just poof overnight literally. And I just sit here to do something with this, right? Interesting. Yeah, it was phenomenal. So Renee, I would love for you to nerd out with us because I asked you to come here honestly so you could share how nonprofits, busy CEOs, leaders can lean into a virtual assistant. So talk to us really about bringing that creative problem solving because I've seen it in the works but how can you bring this creative problem solving truly to an organization that you are just beginning with? Yeah, absolutely. This is one of my favorite things about being a virtual assistant is being able to creatively problem solve because I've worked in so many different businesses. I've gotten the chance to see what works and doesn't work in a ton of different instances. So when I'm meeting with a CEO or a board or an organization for the first time, one of the first things I'm asking them is what's currently stressing you out right now? What are you anxious about? What do you guys hate talking about because you're not moving the needle on? Now I can take all this years of experience from so many different organizations and go, okay, well, let's brainstorm because I've got some ideas right off the top that may be able to solve your problems and let's talk about maybe what those look like and how much time we wanna put into each of those to determine is this going to be the correct solution for the problem or the stressor that your organization or you as a CEO are running into currently? You know, that's fascinating to me because my first thought is I don't have time to bring somebody up. I don't have time to get somebody fortified with the knowledge of how and what we're doing. So I really appreciate you saying, no, you already come to the table with that because of your wide range of experiences.  And that is what is the cost effectiveness?  Is it an hourly rate? Is it a contract? Is it a project? Is it? Yeah. Do y'all be above? This is something that is one of the most common questions that I run into when someone is even considering a virtual assistant. And there's so many different ways to work with virtual assistants. So for example, you could absolutely have an hourly rate. Typically when someone has an hourly rate, they're going to share what that hourly rate is and they're going to give you a retainer pricing. So let's say for example, your VA's hourly rate is $50 an hour and they want to bill at least five hours at a time and then they track their time against that retainer. That way, one, you get a good idea of how long specific tasks are taking your assistant. But also, you're able to have a really strict budget of, hey, this is what we can afford once a month. Maybe this is what we can afford once a quarter. You really can work with your board and kind of work backwards with what your budget is. Some virtual assistants will do more of a like subscription monthly pricing saying, hey, I am available to you either this many hours a week or for these specific tasks for a specific amount per month, per quarter, so on and so forth. What I really like to do is one, get an idea of what range my client is interested in or what is available for them and then work backwards for either, hey, this is the amount of time that I feel comfortable exchanging for this rate or let's take care of maybe these tasks that reoccur regularly. So let's say your client runs a podcast for their nonprofit, maybe that goes, oh, for this much per month, we can do the editing and be on and available should something happen during the show, things like that. So it's really a great conversation to have and you can have a huge range of budget from $100 a month to a couple of thousand dollars a month and really build what you need with the person you're working with.  Talk to us about how a virtual assistant in particular you have worked with, again, I'm thinking all busy professionals but as we think about the nonprofit space, there's busier seasons, there's slower seasons. So how can we flex and scale? This is wonderful. So what I find is the more flexible I'm able to be, the more it's going to really, really help my clients that are, like you said, in a season of their lives where they need to slow down or there's other things going on for them. And because in our agreements, we already write in what type of lead up we need to be able to be flexible with hours, costs, any type of scalability really, I'm able to go, okay, well communicate with me because if we're going from, hey, we're working together for 20 hours a week to, I don't really know if I'm gonna need any support for the next three months, I'm able to go, okay, fantastic. I now can really think through what I need to do for my business to make that work without everyone stressing about money, right? Cause I know that's a big thing for not only, you know, nonprofits and organizations, but for the businesses that they're working with. And I can go, okay, fantastic. So we're ramping down, this is what you can expect from me as we ramp down. I'm going to work to either fill that hole in my own business or hopefully your virtual assistant is seasoned enough that they already have that cushion. So they're not having to go fill a spot that maybe has been left. And so then when you're ready, whether it's your busy season has picked up again, you're in a space to be ready to, you know, either take on more projects to share more projects, your virtual assistant already has that flexibility built in to go, well, great, I loved working with you. So I was waiting for you to be ready to jump back in. So let me follow up on that. And this is somewhat, maybe a curve ball, but how much of your business is like crisis oriented where somebody gets to the point where they're just like, you know, they can't deal with it. And it's like, hurry up, help me solve these, these emergency problems versus more strategic. I mean, I know what is better, but I'm wondering what's more real. Yeah. Well, we run into, I want to say maybe 20% of our business is I need help with something right this moment because it's urgent. And that could be anything from my scheduling software is freaking out. I know Jared and I are working through that right now. It could be my, you know, the client of my client needs a proposal right then and there or they need something right this moment. And because, you know, as you're running your business, you're really used to, okay, there's going to be, you know, 20% at any given time that needs me to drop what I'm doing to pick up something that's really urgent. That's kind of built into at least my schedule, right? Where I'm going, okay, maybe 70% of my day is planned, but that's really flexible because I know there's a good chance something is gonna pop up, especially cause we know tech doesn't always do what we need it to or what we're expecting of it. We know that people run into crises all the time. And a lot of times when you're working with a virtual assistant, they have this huge background and knowing how to do a lot of bit of everything that they're a good resource when something's not working the way it's supposed to. Interesting. I want to talk about the elephant in the room or at least I think it's the elephant in the room because I have multiple times suggested virtual assistants to busy CEOs. You know, I even step in as interim work, you know, in certain scenarios where I see there's so much administrative work that needs to get done and hardly any, you know, some C-suite person at the time to do it. So do you need to be in the office with them? Like, do you kind of like, you know, back in the day we used to call this an executive assistant. Is that the role you're filling Renee? And if so, do you really need to be on campus or could you, you know, do work for someone in Washington or someone in Florida? Yeah, so I find that I can work with people all over the country, not having to be in the office, not having to be, you know, where you can throw your head out of the office and go, hey, Renee, can you come here for a second? And the reason that we can really do this is because we've got the processes set and in place. So something that I really like to do that I encourage to any virtual assistant I meet is regular Zoom check-in calls. Okay, what's working, what's not working? What are you stressed about? Let's see each other's faces because now we're real and we're not just like a name that you see over text message or email. And that helps to keep that connection really strong. And then like I was saying at the beginning, making sure that there are ways that are already built in for the executive, the team, the nonprofit, to be able to easily and quickly communicate. Cause that's what a lot of executives are missing when they don't have someone in the office is how do I quickly communicate and have someone acknowledge that I have communicated with them and what I need is a top priority. And so for me, that's text message that can also be email for a lot of people that might be Slack, that might be Microsoft Teams. A lot of times we're trying to make sure that we're setting ourselves up for success so that our executives aren't feeling stressed that there isn't someone that they can physically see in the office. Interesting. Well, when I think of the nonprofit space and we've talked about this, you know for a long time, Julia, is we really pride ourselves on being a skeleton staff, right, a skeleton crew. We do so much with so very little. So bringing in a VA, whether it's, you know truly for that kind of like executive assistant responsibility or to really be the main support to the CEO, there's so many ways a VA can take projects off of plates. Talk to us about, you know, research and data analytics cause that is not something that I would think, you know what, I'm hire a VA because I want them to do this research and data analysis. Well, this is where I'm absolutely gonna nerd out with you. Yeah, please do, you gotta push up the glasses. Yes, well, cause this is a space where not only has a lot of virtual assistants been in positions inside and outside of nonprofits where they're actively gathering data and they're going to give you a, hey, this would be the best way to gather this information. These are the, you know, how I typically research or these are the tools that I've found that really make for great research. So we're actually using like top tier information, but then I don't think I've ever met a virtual assistant that doesn't love a spreadsheet, just period. And so there's a lot of times where when I'm coming into a situation and I'm going, okay, great, well either you already have really amazing data or we need a plan to gather data and maybe that's from your donors, maybe that's from the people that you're supporting in your nonprofit, maybe that's we're researching and that could be going down to the library, that could be using different online platforms. And now we're gonna have a conversation and it could be a very in-depth conversation about what's the end goal of the analytics that we're performing, because that's really gonna change how I'm looking at this data and how I am organizing it for you to best understand what we're looking at and to manipulate how you're looking at it so you're getting all the information you need. And maybe then that's something that rolls into great, well now we're creating a report because the board needs to be able to see this in different ways. Maybe that's okay, well now we're gonna roll this into a slide deck because this is gonna be really important for us to show at a conference. And so there's a lot of different ways that one, this cost-effective research and analytics can then also roll into being really supportive in other areas of the organization. Right, I think that's one of the things that is oftentimes the missing link. And Jared and I talk about this a lot with a wide variety of guests. And that is, you can have a lot of data but if you don't know how to manage it and communicate it and share it out then it's just gobbledygook and it can, it doesn't help you with whatever strategic needs you have. Sometimes you don't even know what you don't know and until you get that data presented in a way that allows you to have these conversations. And so I would have never really gone there with the virtual assistant. Jared, have you started to see this in your own practice? I have, yeah, 100% and what I love to in particular working with Renee is she does bring the outside perspective of so many different organizations, right? And it's really saying, here's my problem. I have no idea what to do but I know that this is the end goal that I'm looking for. And an experienced VA like Renee and others they'll say, let's consider X, Y and Z. They really learn like your tone, your style and everything in that space. I know we don't have too much time, Renee but I wanna ask you about event coordination support because as we look to get back to events, IRL, Julia, in real life, this is a heavy weight on so many organizations. Often we lean on volunteers that may or may not show up. So what kind of event coordination support might we consider with a VA? And I'd love to know like, what is it that you offer? Yeah, absolutely. So when I consider event coordination and support I think of things from the very beginning like marketing, organizing volunteers, getting people RSVP'd, making sure that that end user experience is really high level so that we're already thinking about what questions might someone attending this event ask? What needs might they run into? Even if it's something that might seem really simple to us it may not seem really simple to the end user. And so we wanna make that as easy and seamless as possible. And so because a lot of times as a virtual assistant we're outside the organization we're really able to put ourselves in the mindset of who that end user is and get really deep into what information do they need? How might they want to be talked to when we're marketing? How, what kind of experience are we wanting them to have? But then when we're getting much closer to the event when we're talking things like, okay, well we need caterers. We need to rent tables and chairs. We need to make sure that there is either volunteers or someone that's part of the organization that is on hand when it comes to decorating because there's always gonna be questions and we need someone at a high level that can answer those and make decisions and make sure that things are in, staying the way that they're supposed to stay. But then I'm in a part of my business where I love getting to travel and go, okay, well now I'm here to make sure that, if a volunteer doesn't show up, well guess what, I know how to do all of the things because we've been working together to put this together. And so I can step into any role that might need to be filled because volunteers are super, super important in the nonprofit world, but we wanna make sure that there's someone who also knows what's going on at a very high level to step in at any point, especially when there's a good chance that the board, the C suite of nonprofits are busy in a lot of other areas preparing for this event. And so we wanna make sure that there's really someone that can make sure that we're putting the love and energy into this event at the same level of the C suite and the board. It's interesting because I agree, I think as Jarrett mentioned, we're coming back now into the season of Gallas and fundraising. We've lost a lot of that leadership and those volunteers. And the experience of what the donor patrons or even new acquisitions to a nonprofit, it's all different, right? They're not doing the same old, same old. So I think that that's an opportunity to do new and different things and not just dust off what we've always done. And I kinda like the idea of having that outside voice come in with fresh eyes and maybe even a fresh community perspective. We all tend to know what every resort serves. Oh, get the chicken at this hotel, but not at that hotel, kind of, it's awful. And so then we just, we don't have these really interesting events. We just kind of have the call of donors. And so that's not good, nor is it really ultimately sustainable. Renee, this is great. I never dreamt in a million years that the conversation of virtual assistant would cover so many avenues. And that's really cool. I really appreciate you educating me and I love that Jarrett would be so bold to communicate that she's in this process with you. I think that's super, super cool. Thank you. Thank you so much for having me. This was such an interesting conversation. I really appreciate it. Yeah, one of the things I wanna add, and I'll be quick, is I love really that Jack of all trades, Jane of all trades, because there's been so many things as we advance in technology, we advance in integrations and systems and building in AI, right? It's like, I myself don't know all the intricacies of all the systems and the platforms, nor do I really wanna take the time to dive deep into it. And so when I can say, look, this isn't working and I can't even tell you why it's not working, but I know that I need to improve it and then have someone like Renee say, great, I'll get back to you next week with some solutions and then boom, boom, boom, boom, boom. Here's what I suggest and it's like, sure, here's the keys to the castle, do it. Yeah, it's very interesting. And I think it's a smart way to go because we can't always hire a new body or a full-time employee out of a problem, out of our own problems, right? So I think this has been amazing. Renee Lovecraft, virtual assistant operations strategist, check out Lovecraftva.com and you can learn more about Renee and her team and how Lovecraft virtual assistants actually works. It's super interesting and I think it's just part and parcel to all of these external ways we can be successful. That we've kind of, for a profit or nonprofit, we haven't really looked at before, right? And so this has been really a cool conversation and probably the best way to start a Monday. Right, it is. I think there's so many opportunities to engage a VA and yeah, why not start talking about it today? I love it. Well, everybody, I'm Julia Patrick, CEO of the American Nonprofit Academy, been joined today by the nonprofit nerder, self-jared R. Ransom and an intrepid and enthused VA client, I must say. So that's cool. That's cool to have you in on this conversation today, Jarrett, to kind of voice what the real experience looks like. Scary, Julia, because she might get too busy that she doesn't have time for me. Never. Nope. Wow.  Oh my God. That's when you know you sold your soul to the devil, Jarrett. I'm just saying. Right, I know.  Although sometimes we look like the devil incarnate after doing almost a thousand shows, but our amazing presenting sponsors are Blumerain, American Nonprofit Academy, nonprofit thought leader, staffing boutique, your part-time controller, 180 management group, fundraising academy at National University, JMT consulting, nonprofit nerd and nonprofit tech talk. These folks join us day in and day out from around the country and they really help our nonprofit sector flourish and really embrace this new time in fundraising and client stewardship. Hey, Jarrett, sign us off today. Why don't you? Well, hey, thanks for joining us today for this money, as I like to call it, because Friday gets all the fun, Friday. But thank you for being here. Thanks for joining us, Renee. I personally wanna say thank you because I know you said yes without like any questions and you're exuberant about it in a little bit of a last minute. So I appreciate your commitment to this. And for all of you that joined us today, come back and join us back, come back and join us tomorrow. But before that, we wanna sign off with these same words and these words are to please stay well so you can do well. Thanks everyone. Thank you, Renee.


not just from the very precise perspective of the Department of Homeland Security, but for a period from the broader sense of the governments in the United States. She's now based in the Department of Homeland Security and she is, I'm afraid at times, I have a difficulty keeping up with all the changes in the cyber area. But most of her work is designed to address national cybersecurity incidents in the United States, to prevent, to protect critical infrastructure and to ensure the U.S. government's ability to deliver key services and functions to U.S. citizens, which is of course a very broad, a very broad agenda. I'm sure Janet, in the course of her, a few words to us will tell us how she refines that down into a practical sense. A lot of you probably been involved in insecurity, whether that's cybersecurity or physical security, the policy around that for probably a while. And so I don't think it's very surprising for any of you to know that the think about critical infrastructure is being kind of key to our national economy, your national economy, as well as the ability to deliver critical services and functions to our citizens as being just a fundamental core role for any government to be able to protect and preserve that capability. And over the years, we've learned about how to protect and build more resilient infrastructure, protect them and build them up again quickly after natural disasters, after terrorist attacks, but increasingly we've had to think about it from a cyber perspective, which is far more complicated. As complicated as those are, this is tremendously more complicated. However, we do have the benefit of a lot of the work that was done and is still being done by our industry and state and local organizations to understand how to respond and recover from a natural disaster, how to harden their systems so that they can protect them from physical threats, thinking about emergency management across jurisdictional lines. All of those things have become core to our country over the past 20-ish years. And so we have that culture now built up of understanding that the federal government doesn't manage the majority of critical infrastructure. We do manage a lot of information about citizens. We do manage a lot of work to protect our citizens from physical threats and cyber threats. And we also do deliver some critical services and functions. And so we do have what I would consider critical infrastructure as well. And so what we've seen is on the critical infrastructure side and in government networks, in industry networks, taking advantage of the amazing potential that the cyberspace offers us. But what that has done is made it infinitely more complicated to defend it. And my organization is responsible for leading the national effort in the United States to build a more safe and secure cyberspace. And I say national because for us it's not just about the federal government. There's a lot of components of the federal government and we serve as a coordinator for all of those different efforts. But it truly means national and we've had to kind of mobilize industry from across multiple different sectors, governments, state and local level. Much of what is delivered is critical to our ability to continue our way of life is done at the local level in hundreds of thousands of small communities across the United States. And so we can't just sort of sit in Washington and issue dictates and tell everybody how this is going to be done. Even if they did have the resources to do it, they probably wouldn't anyway, just because federal government told them to. And so we've really focused on sort of this fundamental principle of needing to have a strong trusted public-private partnership in public between federal, state and local governments and then the private sector, both those that are regulated and those that are not. And then we built an organization which is mine a little over a decade ago that is not law enforcement, that's not intelligence, it's not a regulator. But what we do is we sit in the center of all of those and then we're given authorities to have protected conversations with industry and to share information back and forth with industry and be able to be their advocate within the government for information that they need, but also to be sort of on the front lines from the government to truly understand the business of that industry, to understand why they're making certain risk management decisions, how we can better inform those risk management decisions using information that the government has access to that they may not be able to get elsewhere. And increasingly, and one of the reasons why I'm over here is building a global cooperation and working with countries around the world like Ireland to build similar capabilities. And our national cert sits within my organization and we have, we've built it quite a bit over the years. We've built it both with resources which is important but equally important was building the authorities and the responsibilities that come with that and the ability to, and frankly the ability to have an industry that was is equally passionate and invested in this and them being able to organize themselves. You know, I talk a lot about collaboration between us and industry. We were talking about this earlier with some of Irish critical infrastructure. Just as important is industry collaborating themselves, breaking down their sort of natural competitive barriers in a large country like the US with a lot of companies that are competing for market space. That's not an insignificant challenge. I think many countries share similar challenges but what I think is most heartened me is the commitment and they've got to stay in business. They have to make money. I want them to do that but they also understand their part in being a national asset for our country and as well as particularly for a lot of American companies being global entities that have an interest in preserving the global system that is that we've all depended upon. And so sort of moving forward for us, we're looking to kind of continue to increase that cooperation. We have looking to help and continue to exchange information with other European partners, Asian partners, understand what they're seeing, what they're learning. Frankly, we learned a tremendous amount. We were talking a little bit earlier about WannaCry which was a ransomware attack in May that started in Asia and for hours there was nothing happening in the United States but because I had partners in Asia and Europe that were passing us information, we had a head start and not everything's always going to start in Asia, sometimes it's going to start in the US so I hope we can return the favor. But I think building that we just we know that we cannot protect our homeland without having that global cooperation. And I just was appointed to this position in July and this is already my third international trip. And the department is absolutely committed to not only becoming partners with other countries but helping other countries learn from both the good things we've done and frankly the mistakes that we've made and please don't repeat those and where we have been successful to use those and apply them into your own internal structures as it makes sense. I'm just trying to position your organization in the context of the US government and industry. You're not a regulatory body. What are you and how do you actually get your point of view across to industry and to the rest of government? Well, we're not a regulatory body. Much of our critical infrastructure is already regulated. They may not be regulated for cybersecurity but they do have regulators and the US system is familiar with the Irish system and we have independent regulators that are not a part of the kind of the traditional executive branch. We do have some that are regulated within the executive branch. So some of what we do frankly is help them and regulators have conversations to be honest because we do see in the financial sector and electric sector chemical facilities a few others where regulators have taken steps to regulate cybersecurity and so we're able to sometimes help because I do think there is some value in regulations just because I'm not a regulatory agency doesn't mean I don't think that there's some value in there but they have to be done smartly and particularly for something like cybersecurity. It can't be done in a compliance check the box sort of way and so that's some of it but a lot of it is really over you know about I want to say 12-15-ish years now we've been kind of going down this road. It takes a long time. Hopefully you know it doesn't take others as long but what we were able to do is and it's actually started early in the or it's actually started in the Clinton administration it's been carried through is this notion of having these voluntary public private partnerships for critical infrastructure protection as being kind of foundational and having organization and once DHS was established we were established as that entity and so what we do is we find where we can provide them value and much of that is being able to understand what their business drivers are how they make their risk decisions what information is useful to them to inform their risk decisions and then we work to get that information either for the stuff that we have access to or stuff that our intelligence community or law enforcement has access to and we turn that around and provide that to them over the years as we've built more capability you know we're able now to you know I have teams I have my own hackers that go and actually try to get into both federal systems and critical infrastructure and we have a lot of critical infrastructure that voluntarily wants us to do that that obviously takes a lot of we I have some of the most creative lawyers I think that I've ever seen I love my lawyers I love my lawyers I think I might be the only person that ever says that they they've frankly trailblazed a new area and and frankly cyber law is one of the emerging disciplines that is very fascinating particularly international cyber law I'm not a lawyer but but what they what they were able to do is work with industry entities and and and think about how can we create a legal framework because like I said Congress gave us some really great authorities to protect information to protect conversations but then what we needed to build was like mutually agreed upon legal frameworks and so now you know after you know dozen years we've done thousands of assessments technical assessments with entities and that now builds our understanding and you know one of the things I've talked about a little bit is because we've created and we've also created sort of an information handling it's all unclassified but it's a it's called traffic like protocol I don't know where that came from but it's you know sort of as you can imagine white green amber red and it's widely adopted now in the international cert community but what it does is it's it's completely trust based there's there's no enforcement but we've not had after a dozen years we've had maybe one or two that have decided to to leak it to the press but what it allows us to do is share information and if I label it as amber or red I'm telling you you cannot share it to the press you cannot share it outside of your organization an industry abides by that and and so that makes me then feel more comfortable because I can share now draft things things that I'm you know not quite so sure about I could I could really use some industry input on and we can we can share products back and forth and similarly they can label a product as red and I can't share it with another organization within the government and and if an organization comes to me and says I'd really like to know more about what happened with that entity I go back to that entity and say you know look the NSA or the FBI or somebody wants to have some more they think that they might be able to add some value here most of the time frankly they say it's fine but let's you know remove certain pieces of the information that's not necessary um so it's kind of years of of being able to to to have those protocols in place that are now becoming kind of international standards among um the the computer security incident response team community um and and and abiding by it and and on both sides because I'm opening myself up frankly when I'm giving them um them these these products and I'm trusting that they're not going to give it to the press um and uh and and they don't and so um I think it takes a lot of hard work I have um you know most of my most of my folks are um you know either hackers or security engineers um but I have um a whole division whose sole job is um customer engagement and managing relationships uh and and helping to understand and to translate what industry understands how their business work how they make those risk decisions back into our processes so we can sort of advocate on their behalf and then provide something of value because if I'm not providing anything of value the fact is that we can have all the trust in the world but they're not going to be particularly interested in working with me um unless I am a regulator then they have to but um but yeah that's sort of um variety of things that we've done to to try to build that community and it's not perfect I'll be honest you have to sometimes have some hard conversations um but we've had them and um you know sometimes you agree to disagree


Half of the morning to you. Half of the morning to you, Diesel. Half of the morning to you. Half of the morning. We are in Uppsala, Ontario. Speelt like it sounds, Uppsala, Uppsala. I don't know why they called it that. I don't know how they come up with these names out here, but it's just what it is, it is what it is. So, Diesel. How you doing? There's another dog barking here somewhere, and he's just going nuts. That's what happens if I take him out to do his business, and there's another dog, totally forgets what he had to do. Doesn't matter how bad he had to go. Totally forgets what he had to do. That's alright, because today we're getting home. We're about five and a half hours. Well, actually, no. Probably with six and a half hours from home, because we're in Northern Ontario. We can only go 90 kilometers an hour, right? Just waking up here. It's going to be a good day. Look how beautiful this day is. Well, now I'm in the shade, but you saw it back there, right? You can see it behind me. Look how beautiful this day is. We're going to enjoy it. We're going to be happy. Happiness is a choice. And who couldn't be happy being on the road? Seriously. So, let's do just that. Let's get on the road. Alright, just leaving Uppsala, Uppsala, Uppsala, Ontario. And we're headed west toward Manitoba. We're about six hours from home, because I'll be out of hours. So, dispatch knows that. This will work something out when I get there later. Or they'll get back to me later, what they want me to do. Let's just focus on getting there right now. Little town you got going on here. Still five hours at least, five and a half. My next load, as I do not have cell signal here. Oh, wait. Yes, I do. Apparently they're working hard on something. They say they got quite a few drivers at home right now trying to get out. So, I'm hoping I won't get stuck there for a while. They forget they're not the old Husky here. And the Husky flag is at half mass. You see that on the right? They're half staff, whatever you call it. Why is it at half staff? What happened? What happened? So, we just stopped at the Husky here for a quick coffee. Can't figure out why their flag is at half mass over there. It's sort of like behind the building. Not a very good flag either. They'd probably get that replaced, but whatever. Let me tell you what it is. Trying to think, what happened? What happened? Do I know what happened? I've been listening to the news all day, but it's been American news. So, I don't know if something happened in Canada or not. You know, Canada needs a CNN. Something like that. We have CBC. Wonder if they have an XM radio station. They probably have a Canadian news radio station. I just haven't found it yet. If you guys know what XM, Sirius XM radio station, satellite radio, is Canadian news, let me know so I can get the scoop on both countries. Not just one. Okay, diesel. You want to go home? This is our first actual time going home to our new house. Going home from a trip. Ready to go home? I'm ready to get moving. Man, it's hot in here. Yeah, it's pretty hot. Last night, it went down pretty cool. I made good use of my bunk heater and whatnot. It went almost down to freezing last night. It's supposed to go down to freezing, almost down to freezing every night now, this week. I was told I need to get potato bags to cover my trees in my yard. They're new baby trees, or bushes or shrubs or whatever they are. Someone, the old owner told me to put potato bags over them. I got to figure out where to get potato bags. This is the big empty land. Look at, you're looking. Hey, look at the big, look at the big sign. Big blue sign. But where the speed limits are higher and the roads are wide, my turf here. Let's see if I can get that cell phone booster still. Plus, I just want to have some time to just sit and do nothing at home. You know what I mean? Dropped our trailer at the yard and we're headed home. We're just creeping through Steinback here right now. I'm going to stop at Subway, but I've got to park on this side of the street. So I'm going to park over here two hour parking. Oh, it's past 6 p.m. though. Ha! I can park here as long as I want. And, uh, yeah, so Subway is right over there by that clock tower. There's a Subway right around there. I'm going to get some cell phones. Actually, you know what? Oh, I decided I wasn't going to get cell phones. I'm going to get Subway tomorrow. That's right. That's what I decided. Oh, man, I need to learn to communicate with myself better. You know, my diesel should have reminded me. Ha! So, yeah, I've got hamburgers and fries at home. We're going to have hamburgers and fries tonight. Get Subway tomorrow. All right, let's get back on the road here. Put you back on there. Signal my intentions to the world. I'm coming this way. Okay. So, yeah, here's the Steinback. This is, uh, sort of the hub of Southeast Manitoba. That's the new credit union coming up on the left there. Steinback Credit Union. It's about time they redo that. Ha! Ha! The old one was kind of outdated. Just saying, just saying. This is the Steinback Fire Department. I don't know why I'm showing it to you. I figured it was worth a mention. It's a very nice building. I remember when they had the old building. I remember when they built this building. Very proud of our new fire station. Why are you so zoomed in on it? Why are you so zoomed in on me? It's very nice. Very nice. I don't know if I would consider Steinback my home city, but it sort of feels like my home city. This is, uh, where people of my ethnic heritage and background settled. It's a Mennonite settlement. We're all just Canadians now. I mean, now we're just normal. But way, way back in the beginning, this is where my people settled, or some of them. Some of them settled at Winkler. Some of them settled here. And this is sort of the area I grew up in, sort of around this area. And we spent a lot of time in Steinback. This is also where my grandparents lived. And, uh, most of my family have a lot of family who lives around here. So it feels like home.  And that's my redneck buddy. Did you see him? No idea who it was, but he's my friend. And this train is just giving her. Look at that thing go. Just a giving her. My window is so dirty. Sometimes I thought I think it'd be fun to drive one of these things. How long is this thing? Just a normal train, I guess. I had some friends come out from Ireland once, and they thought it was just ridiculous how long our trains were here. Hooray, we made it home. We made it home. Hello, home. Oh, it's good to be home. Diesel. How you doing, man? Why are you sitting there so weird? Come over here. What do you do? Why do you look so guilty? Why do you look so guilty? It's good to be home. Well, this is the first time I actually came home to this house from a trip. Feels pretty good. You guys want to go in circles? I like this stick thing that I got. I'm going to show you in a mirror what I'm using. One of you sent this to me, and I'm putting it to use. See? This is a long stick thing. You see it? See, I'm holding it way down here, and I can see what I'm recording. See, yeah. Why are you guys in my bedroom? Get out of my bedroom, guys. Creepy. Stalks me into my bedroom like that. So I know that I gave you guys a house tour already, and I'm not going to give you another one, because I did it. But I forgot to mention, there is no basement. A lot of you have been asking, Josh, what about the basement? What about the basement? There is no basement. There's no basement, and there's no crawl space. Just one floor. That's it. This is it. Just one floor. Sort of like an apartment. Sort of. Or condo, almost. So it's not that big. It's just very well laid out. Whoever built it knew what they were doing, and they put a very good layout to make it seem a lot bigger than it is. But the reason why there's no basement or crawl space is because there isn't. Are you guys expecting some kind of like technical response or answer? Like, yeah, I don't know why there's no... There's just one floor. It's right on... Like, the house is just on the ground on itself. It's not obviously on the ground as it would be all lopsided then, but it's on like, what you call it, piles or whatever. I don't know, piles. It's there. That's all that matters. So we're gonna get to work here on our fancy laptop, our new one, and get to uploading some videos because I'm a little bit behind. But you guys never knew that because my videos are a week behind, right? Okay, my lawn needs to be mowed to. I'm not gonna show you guys. You guys believe me. All right, let's start doing some laundry. That's pretty much all that I have time for. I come home, I do laundry. I make videos. I go back on the road. That's my life. If you guys just joined my channel recently and you saw how much time I had off when I was moving, that's not normal. Usually I come home. Like I said, do laundry, eat, get back on the road. So now it is Tuesday evening. We are home till, no, it's Monday evening. Get it right. We are home till Wednesday morning. Just enough to reset my logbooks. I need 36 hours consecutive off to reset my logbooks legally here in Canada. So that's that. I know a lot of you don't like it when I walk around so much. But there's one or two of you. You're like, stop moving around. This is for you. Sorry. Another one or two of you had another concern about the furnace being in the garage, rightly so. They say where they're from it's illegal to have the furnace in the garage because you don't want, you know, the fumes from the vehicles getting into the furnace and then being spread throughout the house, right? Well, no worries because the intake of my furnace comes from outside. It is not taking fumes out of my garage here from my vehicles and dispersing it out throughout my house. That would not be safe. You would die from carbon or have a chance of dying from carbon monoxide poisoning. Isn't that right, diesel? My phone is ringing. I have a phone. Who's the guy here? What, what, what? Who's calling? Who's calling? That was my faja. My faja. You know what I found? That's pretty cool. You know how I told you this, this stove is like weird to me, right? Because it doesn't have an exhaust fan up here. No, no.  You see that and it goes in there. I've always been wondering where does it go? It gets blown out right there. You see the smoke coming out from the burgers? Probably not, no. But that's where it comes out so it blows it right outside. Huh, cool. Are you coming diesel? Are you coming?  Come on. I got burgers on the grill. Come on. Hey, come on. Back in the house there, young man. Good boy. He listens so well. I hope my next dog is as good as him.  Well, probably, I don't know yet. A couple of years, maybe a year. Who knows? But I will be getting another dog eventually. So that's where this goes. Well, we're gonna end the day here. I'm still unpacking. It never ends. It's never going to end, is it? Mostly what I've done is I've moved most of the boxes to these rooms. There's one there. There's all my instruments and stuff in here. Yes, I play music. Yes, I play drums. I love drums. And here's my girly room because it's pink. There are all these boxes in here.  I like unpacking because it's fun putting stuff everywhere. And figuring out where everything's gonna go and getting it all organized. And I love how the house is after you unpack because everything is exactly where you want it, right? And then a month goes by.  And then three, four, five, six. And suddenly you realize your house is chaos again. Yeah. So, oh well. Oh, there's my printer. Hey, I was looking for you. All right. Oh, I was looking for this thing too. Oh, I need this in my truck so that my computer doesn't fry again. Because the big problem why my hard drive went to put was my computer overheated too many times. That was my fault. I know it's my fault. So the hard drive is actually fried. There is no going back to get the data. There is no person on this planet who can get the data off of there. I know a lot of you are trying to offer me advice and I appreciate that. But I went to the professionals already. And the disc is destroyed. So whatever. I'm fine. I got a new computer over there anyways. See that? And I got fries. A lot of some fries. Yeah, or... Oh, we just ordered some new YouTube gear. It's going to be here in a little while. Next time I'm home. I ordered a hat that says YouTube on it. Three t-shirts. I don't know why because winter is coming. Ordered a sweatshirt because winter is coming. Some YouTube stickers. And a YouTube leash that lights up. Check this out. Check this out. Please, you might even find it. Oh, it's not going to give them. Anyways, it's a dog leash and it lights up and it says YouTube on it. So we're going all YouTube on you. Because that's what I am. I am a YouTuber. We will talk to you tomorrow. 4 a.m. Central time here in North America. Are you going to be there? Because I'm going to be there.


Around Dodge City and in the territory on West, there's just one way to handle the killers and the spoilers, and that's with a U.S. Marshal and the smell of gun smoke. Bring William Conrad, the story of the violence that moved West with Young America, and the story of a man who moved with it. I'm that man, Matt Dillon, the United States Marshal. The first man they look for and the last they want to meet. It's a chancey job, and it makes a man watchful. And a little lonely. Nothing suits the lively pace of modern life better than Pepsi Cola. Light, bracing, clean, tasting Pepsi. So think young, drink young, say Pepsi please, and get an extra carton of Pepsi Cola. So go ahead and fix a drink. Then let's you drink, young as you think. Yes, get the right one. Modern life went, now it's Pepsi. For those who think young. Miss Dillon, I ain't gonna do no complaining today, even if the beer is as warm as can be. That won't seem natural, Chester. Maybe not, but I swear to gracious it seems like this wind has put all the dust in Dodge right in my throat. It's pretty dry already. Pretty dry? Well, Miss Dillon, it's a whole lot more than pretty dry. Excuse me, Miss Dillon, be right back. Look here, Miss Dillon, a lady's bonnet. I was carrying it right on down the street. I just did catch it. Oh, it's very pretty. Just what you need, Chester. Oh, I don't want it for myself. I don't see nobody on the street, though, whom I lost it.  Oh, yeah. Well, I'll just carry it on over to her. I'll catch up with you, Miss Dillon. All right, sure. Excuse me, ma'am. I've rung this bonnet. Thank you. I figured it must have been yours that you sat in here without no hat on and all. Well, I, I loosened it for a minute to set it straight. I shouldn't have in this wind. Well, it did make no difference. It, it didn't hurt it none. I was thinking for your trouble, Mr. Proudfoot. Chester Proudfoot. Well, I was thinking for your trouble, Mr. Proudfoot. Well, my land, that wasn't no trouble. Leaning down and snagging up a pretty thing like that. Well, I thank you, Mr. Proudfoot. As a matter of fact, it gives me the chance to kindly pass the time of day with you, ma'am. I think that's real nice. A fellow like me will he, he enjoys meeting up with folks, especially lady folks. Oh, I, I guess we ain't rightly met yet. I, I don't know your name. Well, my name's M. Steney, Mr. Proudfoot. Well, now that's nice. That's real nice. I've seen you around here before, Ms. Steney. We just come. Oh, staying on, are you? I can't say for sure, Mr. Proudfoot. I'd, I'd be pleased if you'd call me Chester. Chester, I, I can't say for sure. We move around a lot upon me.  Oh, then say no. There's a little place north of town away, isn't it? Must've been vacant a spell the way it looks. Well, now, it'd be nice if you could stay on here. Maybe I, I, I, I'll call him. The more you can sell me. Look out of the way. I'm sorry, sir. Here, let me help you load into that wagon. Just get out of the way now. Here is Mr. Proudfoot. Ain't got no time for foolishness. Yep. Bye, Miss Amish. It was nice talking. It was nice. You sure was nice. Thanks for the beer. You're welcome, Matt. Miss Dylan, I'm sorry. Oh, it's no matter, Chester. You running away? Running away? Who from? Ah, the girl in the wagon back there. Oh, no such a thing, Miss Dylan.  I, I, I just want to see Miss Kitty, that's all. All right, Chester. All right, I'll pick up the mail then. Boy. I've been caught about that, Mr. Dylan. I'll go on down there. Oh, no, never mind. It seems to be your day for talking to ladies anyway. Well, I wasn't even to put you out. I'm going to go down there anyway.  Well, I just wanted to ask her something. And she'll probably have an answer. I'll see you later. All right, sir. Bye, Mr. Dylan. Hello, Chester. Whiskey, dear. Oh, uh, no thank you, Sam. I was looking for Miss Kitty. She just went in to check supplies in the back room. Miss Kitty. Chester here wants to see you. Oh, hello, Chester. Hello, Miss Kitty. Could we sit down somewhere? Well, sure, Chester, we can. You want a drink? Well, mostly, I just want to talk. Private like. All right, then. Come on back to the office. Sam, bring in a couple of beers, will you? Sure, Miss Kitty. Sit down, Chester. Thank you. All right, now, Chester. What's on your mind? Well, uh, Miss Kitty, I figure you kindly know about ladies. Sometimes I think I know more about men, Chester. Well, I mean, you know what's right and proper. Well, if I did know, I wouldn't get much chance to use it around him. Well, maybe you might kindly be of the mind to give me some advice, Miss Kitty, but if you ain't... Oh, well, sure, I am, Chester. There you are. Thanks, Sam. It's about a girl. I figured that. Who is she? Her name is Miss M. Feeney. Are you keeping company with her, Chester? Oh, no, ma'am. I ain't, well, not yet. I don't need any way of that. That's what I wanted to ask you about. You don't need my permission, Chester. I ain't asking your permission, Miss Kitty. I'm asking if it's proper. Well, why wouldn't it be? Well, see, I just seen her there sitting in a wagon outside of Mr. Jones' store. Did you talk to her? Well, yes, ma'am. I did. Did she talk to you? Oh, yes, Miss Kitty. She did, and just as nice. Well, then what's your problem? Well, I can't make up my mind if it'd be proper to call on her. She just talking to her like that one time. Did she tell you not to? Oh, no, no, no, she didn't.  Oh, I don't think I'd worry about it being proper, Chester. I'd worry about her paw. Oh, I ain't worried none about him. Well, then go see her, Chester, if I haven't sakes. You think that'd work out all right, Miss Kitty? Well, I don't know how it'll work out, Chester, but you won't find out by staying away. That's a fact, ain't it, Miss Kitty? That's a fact, Chester. Well, then, by Jinger, I'm going to do it. I'm going to do it as soon as I can get me a haircut. Her name must be Delilah. How's that? Ah, never mind, Chester. But if she's able to get your haircut, I'm all for it. Maybe she'll be real good for you. You know, Miss Kitty, I was thinking the same thing. Things packed up now, Ann. We want to be ready as soon as Woot comes. I'm doing it, Pa. It's likely to come in any night now. Yes, Pa. I wish we could stay on here for a spell. Well, we can't. I know we can't. But it ain't easy moving here, moving on. Woman likes to stay a spell, yet to know folks. When you get to California, you will stay. Well, boy, now, girl, get things together. Yes, Pa. Who could that be? Is somebody coming? Yeah. I'll go send him on his way. But... Well, yes, it is. Proud foot. You know him? Well, you've seen him, too, Pa. He's the man I talked to in Dodge. What's he doing out here? Well, I think he... I think he's come to call, Pa. To call? On you? He's a real nice man. Well, I don't care how nice he is. Ain't nobody can be nosing around here when Rup comes in. You know that. Sure, Pa, I know. But I'll send him home before nightfall. It can't hurt none. Please, Pa. I don't hardly get cold on hardly at all. Well, I'm all right, Em, but you get him out of here before dusk, you know. Sure, Pa. Sure, I will. All right. Mr. Proud foot. How do, Miss Em? I come to call if that's all right with you. It's fine, Chester. It's just fine. Would you like to step into the house? Well, I declare that'd be nice, Miss Em. Real nice? Perhaps I could alter your cup of coffee? Yes, ma'am, you sure could. Be mighty nice. Matt, I thought Chester never wanted to miss one of your weekly gun inspections. Well, he, uh... Usually doesn't. Yeah? What's the matter?  No, no, he's gone calling. Calling? Chester? That's right.  He must have been really smitten to Mrs. Chore with a gun. You know what, Doc? He even went to Kitty for advice. Well, yeah, I'll say this for him. He went to the right person. That does it. I don't think you'd better tell him that you were able to do without him. He'd hurt his feelings. His feelings aren't the only thing that's likely to get hurt if he keeps kiting around all over the countryside. Well, hello there, Doc. Mr. Dillon. Chester. Glad you showed up, Chester.  There ain't many pretty days in Kansas as a rule, but this is sure one of them. That's where it all seems when a man is carton, Chester. Well, Doc, I wouldn't exactly say I was carton. Oh, are you keeping company? He's only known her for three days, Doc. Well, it doesn't matter how long a man knows a girl. Oh, no, but it's how well. How well do you know this one, Chester?  Oh, what does she think of you? She thinks enough of me so she claims she'll always have a pot of coffee on the stove for me. Tell me something, Chester. You figure that you're going to be calling many more times in the daytime? Well, see, Mr. Dillon, it's just that her pod don't like her keeping company in the nighttime. Oh, so her paws are smart, man. But if there's anything special you wanted me to do, I could sure do it after sundown. Oh, no, no. I wouldn't mind a bit. Indeed, I wouldn't. Thank you very much, Chester. That's very kind of you. Well, did these wanted circulars come in today, Mr. Dillon?  Well, I thought you always took care of the mail, Chester. Well, see, Doc, I wasn't here when it come in. See what I mean, Doc? Yeah, I see. Well, it don't seem like none of these fellas on these circulars is any too important, would it? What's the matter? Oh, my goodness. Well, what's the matter, Chester? Well, I... I... I... Well, stop standing there like a stricken calf and tell us what it is, you. I... Well, it's just an army poster, Mr. Dillon. Hey, let me see it. An army deserter? Yes, sir. Rupafini. What, do you know him? Not so much, Dillon. I don't know him. Well, then what's eating you? I think I know his paw and his sister. This new girl of yours, her name, Fini? Yes, it is. Well, now, Matt, it's no wonder he's upset. It isn't easy to find out your girl's family has a wanted man in it, isn't it? Here's a Chester. This Rupafini, he isn't out there now, is he, Chester? No, sir, he ain't out there. Well, don't you worry. No, sir, don't you worry, Chester.  Oh, Doc, it ain't that. Well, come on, Chester, what's the matter? Well, the matter is, Miss Dillon, I don't rightly know what to do. What do you mean? Well, there's this nice, fine lady, Miss Dillon, and her brother, and he's her little brother, too. He's went and got himself in trouble like that. Well, Chester, you don't have to tell her about it. No, sir. Well, what's the matter then? Well, I just don't want her to have no bad feelings, that's all. Well, you can't help it. If her brother deserted, it won't be your fault if she has bad feelings. Yes, Doc, it will. They just need no way for me to help it, because I gotta tell something, Miss Dillon. You gotta tell me what, Chester? Come on, speak up, what? Well, that they're waiting for Rupafini to come meet him there. What is that supposed to be? I don't know just when, Miss Dillon. And Miss Am. Yeah, I know, I know. She just had theirs waiting for her brother any time now. I don't think she knows nothing was wrong, though. All right. Guess we'd better get out there. Now, you don't have to come, Chester. Thank you, Mr. Dillon. I reckon a man has to meet up with the way things are. I'll get the horses. Athlete's foot roots, like garden weed roots, roll below the surface. You've got to penetrate the surface to root it out. And that's how NP-27 treatment works to root out athlete's foot. NP-27 penetrates below skin surface, where other remedies can't reach, even into toenails. NP-27 liquid stops itch, relieves pain, promotes healthy tissue. NP-27 powder guards against new infection, keeps feet healthy dry.  It must have came just after I left, Mr. Dillon. Yeah, they must have packed up in a hurry. That house was sure cleaned up. Well, I guess I wasn't thinking too good when I was there drinking coffee and all. Yeah. See, what I mean is, they was packed to leave all the time. Things in barrels and cases instead of scattered around the room. They couldn't have got too far, Chester. Don't worry about it. I ain't worried about not catching them. I'm worried about when we do, Mr. Dillon. Yonder's wagon. Hey, I see it. All right, come on. Your name Feeny? It is. I'm looking for your son, Rup. He's in the army. No, he isn't. Is that his horse tied to the wagon? He don't see him, do he? No, I don't see him, but I think I wouldn't see him if I pulled that canvas off the wagon. You stay away from my wagon. I wouldn't want any trouble, Mr. Feeny, but I can cause trouble if I have to, but listen to me. There's no use for any killing, but if I have to shoot, I will. Now tell him to come out. No. Now I don't want no killing. Come on, Rup.  Get up, Rup. We ain't going to make it. I guess I should have known it would never would. We have made it a bit of luck to keep my gun, Pa.  Miss Sam? I don't think you have anything to say to me, Mr. Proudfoot. Oh, yes, ma'am, I do. I thought you was coming to see me just like any man come and called me. I didn't think he was just spying on my brother. Miss Sam, I swear to goodness... I know I ain't a pretty woman or a proud woman, but I thought this one time, just this one time, can we go now, Pa? Yes, we might as well go on. Then go now, Pa. Go now. Oh, all right, him. Rup. I should have had the gun, Pa. No. No, this is the right way.  You know, even Sam here, proper goodbye. I'm sorry, Chester. Well, I... I reckon she couldn't help in bad feelings. Miss Dillon? Yeah, Chester. It ain't always easy to be alone, man. Let's get the prisoner back to thatch. You're about to hit the jackpot. Maybe you're on the point of inheriting half a million or finding oil. Chances are, though, that none of these lovely things will happen. Chances are, if you want a bonanza in the future, you'll have to save it up. Now, there are a number of ways to do that. Some people stuff their mattresses, stash their cash behind a loose brick in the fireplace, or slip it under a floorboard. None of these methods make sense because money so stored isn't making a cent for you. Not only that, it may get lost or stolen. Wouldn't you rather your savings made more money for you? Wouldn't you rather have them theft-proof, loss-proof in every way? Of course you would. And you can the United States savings bond way. Through the payroll savings plan where you work or the bond month plan where you bank, $3 will get you 4 on maturity every time. Nicest thing of all, it's literally impossible to lose your money. If baby shreds your bonds into confetti and drops them out the window, you can recover your cash plus interest in United States savings bonds. Produced and directed in Hollywood by Norman McDonnell, stars William Conrad as Matt Dillon, U.S. Marshall. The story was specially written for Gunsmoke by Marion Clark with editorial supervision by John Meston. Featured in the cast were Jean Bates, John Daener and James Musser. Harley Bear is Chester, Howard McNeer is Doc and Georgia Ellis is Kitty. This is George Walsh. I invite you to join us again next week when CBS Radio presents another story on Gunsmoke.


welcome. This is Melissa Armo and I am giving everyone a huge special for the options newsletter. Those of you that have been interested in have been wanting to sign up. It's in a newsletter for an entire year. It's an annual letter and I'm doing an earnings season special because guess what? Earning season starts in April. Yay! That's the time. The time to make the money if you are an active trader or even if you are a swing trader. It's the time where you get big moves in stocks to profit which obviously is the idea. If you'd like more information you can email me at melissa at the stockswush.com or call me at 929-3200 Gap. Follow me on Twitter, Facebook, YouTube or Skype. So when you're doing this you have to think about are you interested in trading for a career. Now I have a lot of people that come to me and say I work during the morning. I work during the day. I can't be in the trading room. Well guess what? When you do options you get the trades emailed to you directly. You take the trade when you get it and then you can watch the trade at your office or on the phone or wherever you are to enter it or exit it. They have many many availabilities now. People have their platforms. They can get them on an iPhone or their Wi-Fi, on an app, on your laptop and you can trade and be active and move about and watch the stock prices which I think is a great idea and some brokers will even take the positions on and off for you if you call. So you can transition into a career trader by doing options which I think is a good start if you can't actively trade each day in the morning. But earnings season begins in April and as I said it's a very active time. The banks are going to be first. The banks report in two weeks and so I'll be looking for those very very interested to see if the banks finally get a lift because they've been dragging for quite some time here. Now we're finally going into this second quarter to see if the banks are going to move higher. But anything that I can do to help my students, particularly people that are committed to doing this for a career that want to really learn how to trade, I'm trying to help people as much as I can. I think that you have to decide what you really want to do, what your goals are and if you don't want to do this for a career, if you just want to make extra money that's okay too. Either way know in your mind what your goal is. Maybe just want to trade and do the options trades to make some extra money on the side. Here was a great call. This was in Costco. This was an earnings play for the first quarter. Stock close here gapped up in the earnings and my my did this go to the dream target, went past the dream target. This just had such a big move. The stock is still higher. I mean this stock I really far exceeded my expectations for the move. But this is an example of what can happen in earnings season when I wanted to put this chart in here. This was another move that happened in Apple. Apple dropped fell fell and then recovered very nicely here. Again this was an earnings season gap up and then it just seemed to pitter off. Now finally Apple's starting to get a lift in it. It's over the 200 per move in average here over everything and it's starting to look good once again. Apple earnings are until the end of the month until the end of April but I'm watching the stock and a lot of buying has come in since this period at the end of January. So I called an option trading it here on this day late March. It said to buy the Apple call strike 195 expiring 329. So this was a nice nice move in Apple. Cost was not cheap but again you size yourself according to what you can afford. Entry cost if you got it on that day 280. You might have paid a little bit less. Risk 7,000 which is for 25 contracts so that's a pretty big position. So again you could take as little as one contract if you want but you would have paid $280 for one contract. Sell price 475 and this was a good move right into the gap up that happened the second day. Profit $4,875. Again buying it at 280 selling into 475. So I'm just going to go back. That's taking in here in the call then it gapped up getting the move getting out. Now this trade of people are still in it could lift around again but again when you're doing these ones where you're just getting the move and it goes to move so quickly into that day of the day like Costco or even then within 24 hours in a consecutive gap I think it's a good idea to get positive and book the money in these trades. Again making money in the market is about taking the trade and getting out with profit as often as you can. So if you're interested in learning what I do you could take the golden gap course. If you don't have time then you just can sign up for the options letter. Either way it could be profitable and a lot of people sign up for the options letter taking the options trades and then main money with the options trades and they paid for the golden gap class. So that's that's one suggestion. You can't join my live trading room unless you've done the golden gap course. So my suggestion is that you could use this as a path to earn money from the options trades to pay for the golden gap class and then day trade actively in the trading room money through Friday. So again I teach a class it's called the golden gap course usually once a month and if you're interested in just signing up for the options letter the annual subscription is 49.99 US dollars trades are emailed to you it's an annual subscription so when you sign up it's one year's worth of all my options calls. They are not the same as a day trade calls in the room. I always get that question. They're different okay but you get plenty enough of them to make money and again you have to take the trade and watch your trades. Email me at Melissa at thestockswish.com if you want to register or sign up and the nice thing about trading options is guess what you don't have to worry about a margin account. So that's a positive for many many people too that don't have this set requirements that you need to actively day trade in and out. So the earnings season special that I'm running is 30% off the gap options annual letter through March 31st. Annual subscription is normally 49.99. Special price for this is 34.99. 30 so you're saving almost $1,500. Trades are emailed to you. If you want to sign up email me at Melissa at thestockswish.com to register. This is a great opportunity for people to get involved, to start trading, making money, doing the program, learning as they go, watching the gaps and also as I said it's a good way that you can make the money if you eventually want to learn my system and take the golden gap class and this is an entire year of trade so it really is a great value here and it's worth it for $5,000 because I've had such huge calls and to get it at a discount is nice too. So I think this will help people. You've got till the 31st to sign up. If you're interested shoot me an email. Have a great day everyone.


Welcome to Geneva, I'm Wissis Forum 2022 and I'm joined by Bruno Meier, who is a director of the Institute of Electrical and Electronics Engineers, known as the IEEE. Tell us about the institute, what does it do? Yes, well IEEE is an association of engineers, it's an association which is a global association which was really started in 1884, it's a very ancient association, which has changed name over time. My role there is I'm vice president of technical activities. IEEE in terms of its technical activities covers a wide range of subjects, which go from energy to computer, communications, radars, satellites and many other topics. And I know your focus is very much around climate change and the role of electronic engineering. Right, just to clarify things, IEEE covers several different topics. Its members are scattered or in 160 countries, more than 400,000 members, so it's very wide. And one of the topics which has come as a priority now is climate change mitigation. It's one of the most popular topics but it's certainly a priority one because IEEE can make a strong contribution to this. Climate change obviously is one of the most challenging issues that humanity is facing today and tackling this problem is certainly a key priority. And what are the benefits of being involved in WISIS Forum 2022? It's been great because I've been in contact with, first of all with other people from different countries who are also involved with the climate change issues. I should say that when people think about climate change mitigation, people think a lot about energy generation, wind power, solar, how electricity is being generated, industry and so on. But it's interesting to remind that, for instance, telecommunications, ICT are also strong contributors, emitters of CO2 and greenhouse gases, so it's important to be working on this. People forget that, don't they? Yes, that's right. We don't realize when we make a phone call or save some data. That's right, that's right. And people think that if you send an email, it just costs nothing compared to paper. It's not like that. Now this meeting was also an opportunity for me to participate to a panel discussion on climate change mitigation and see how we could see the future and what kind of technologies could be used. First of all, what are the main challenges that we face, give some numbers maybe which is always very interesting to see and to look at. And there are some solutions. Some solutions are already here. We see them coming. I mean, over the past 20 years, we've been tremendous growth, for instance, in electricity generation, using wind power, solar power. This is now commonplace. But if you look back 30 years ago, it was reasonably rare and seen as very utopistic kind of solution. It's wacky. Yes, exactly. So there are things which are coming up. So yes, I am optimistic. I think that technology can contribute to this. IEEE has lots of experts in this to give you some practical examples of day to day life. We see a shift in the automotive industry where car manufacturers are saying that they're shifting from petrol cars, for instance, to electric vehicles, electric cars. This certainly makes a big difference. So it's an example of how we can be optimistic. Now, the other way of looking at this is, okay, this is great. Electric cars can do the trick. Now, you may ask, how is electricity being generated? If the electricity is generating generated, excuse me, using coal, for instance, well, then you also emitting CO2. So there is a question of how to increase the share of electricity in industry and day to day life and at the same time generate electricity with less CO2 emission. It's complicated, but thank you for making it as clear as it's possible to do so. Bruno Meier, thank you very much indeed. Thank you very much.


Hey everybody this is Brian and welcome to the wow what video are we on that's right the 37th tutorial for lamp Wow, it's hard to believe we've done 37 of these PHP is really really grown with PHP 5 because they've added in object-oriented programming If you've been watching along we've been going over a lot of object-oriented programming or OOP or OOP as it's called My daughter calls it OOP. I don't know anybody else. It really does anyways Today we're going to be discussing class abstraction What's an abstraction? You ever have a daughter or a son or maybe a wife or a husband That's been gone for a while and they walk in the door and you go, where were you and they go? Well, I Went to this place and met these people and this thing happened and da-da-da, but they don't get real specific That's what abstraction is so we're going to make a abstract class And we're going to call it a person Now notice the keyword abstract What abstraction does is it allows us to actually define things without actually defining them so we'll say abstract and Abstract public function. Hello. Now. We can also Do a normal function Actually, I don't need to concatenate it Had a very long day at work you ever just have one of those days where you just want to you know Come home and I don't know punch a hole in the wall and kick the cat and all that stuff But you're not a violent person. So you just end up being lazy about it and don't do any of it It's kind of the day I've had All right, so we've got our abstract class here It's called a person and we have an abstract function see abstract public function. Say hello Now notice how it's a function and we even have a visibility modifier on it But the code block's missing instead. It's been replaced with this semi colon With an abstract class. You don't actually have to define anything. Now. Why would you want to do this? Now if you're making some sort of template like this is a person And if they say anything quote unquote, they want them to always say anything But we want the classes that derive from this class, you know classes that extend it to say hello differently So we'll say class employee And we need to actually extend We're going to extend the person class here now because this is an abstract class Notice how it says ain't fatal error one extract method one abstract method Must be declared meaning we have to implement this So what we do now is we just say We're not implementing that abstract function from the abstract class And then we can just say echo And what would an employee say yes master Almost actually make a manager And managers always say weird things like do my bidding So this is an abstract class. It's abstract because we have at least one abstract function It's abstract because we have not defined a code block. In other words, this is a great way of doing templates Now we have a employee class that extends person And we're implementing the say hello function And we also have a manager class that extends person and we're implementing the say hello function again But they do two totally different things Even though they come from the same class So that's a little bit of abstraction for you. Let me test this out a little bit by just saying, uh You'll see Call us for employee and then Man Yes, I forgot case sensitive here. Hello Like I said been one of those days There we go So we're going to have the employee say hello And then we're just going to have the manager say hello So as you can see they do two totally different things even though they extend the same class That's also called overloading, but we're not there yet. We'll get to that in a different tutorial So for this tutorial, you should just know what class abstraction is an abstract class is a class that has one or more Abstract functions, you know, it's abstract because it does not implement the code block. It just says here's a semicolon Semicolon keeps the compiler happy And then you extend that class and then you have to implement those abstract functions If you don't implement them bad things happen Compiler won't compile it and actually it's not even compiler with php. The interpreter won't interpret it in a thrown error Well, that's all for this tutorial. I hope you found this educational entertaining and thank you for watching


Hello everybody! In today's video, I'm going to tell you about five search engines as good as Google, and in some situations they can even beat the famous brand. I don't mean Yardex or Bing, there are search engines which can really outperform the well-known market leaders, though in a few things only. Here we go. In our channel and blog, you will find solutions to any problem, from installing an operating system or configuring it to fix impossible bugs and errors or optimizing mobile gadgets. Our specialists will answer any questions you ask in your comments under the videos or articles. What search engine do you use? Google? Yandex? Or maybe Bing? In addition to the three well-known names, there are many more search tools out there, and they can be an amazing alternative to commercial search engines spying on every click you make. 1. DuckDuckGo Quite a popular open-source search engine. It uses a result received from its own search bot and other sources. For example, Yahoo! Bing! Wikipedia. DuckDuckGo claims to be the search engine to ensure maximal privacy. It doesn't collect any user data, doesn't keep logs, so there is no such thing as search history, and using cookie files is restricted as much as possible. DuckDuckGo neither collects your personal data nor shares it, due to restrictions in its privacy policy. All large search engines try to personalize their search results based on what they know about the user, that is, you will only see the results that comply with your preferences, or which the search engine thinks are relevant for you. By contrast, DuckDuckGo is there to give you the real picture regardless of what you did on the Internet before. And it never shows you ads based on your previous search requests, unlike Google Yandex. When you open its settings, you can easily disable ads, set the region, enable HTPPS by default, specify settings for opening links, and even set up the search engine appearance. Almost every aspect can be configured the way you like it, and it's such a great feature. Not Evil. Not Evil is the search engine that looks for information inside TOUR, the well-known anonymous network. That is, it's a search engine you can use in your browser to serve the TOUR network. The first question you ask when you start a TOUR browser is, how do I get to find the website I need? In fact, it's very difficult to make a sound review of TOUR compatible search engines. It takes special methodology and metrics, which is something I don't have at the moment. So, before we continue, I'd like to warn you. Everything I'm going to say is only my personal opinion. In terms of overall functionality and quality, Not Evil is just as good as any other TOUR search engine, such as Grams, Torch, Fast, Candle, Ahemma, and others. Yet, it seems to be the most stable and easy to understand. It will never show you any ads, and there is no tracking either. Due to smart and continuously updated search algorithms, it is easy to find the necessary information. It can search for stuff in locations where Google, Yundex, and the like will never take you. Still, searching the so-called onion websites does not always come up to your expectations. After all, it's no Google or Bing with results sorted by tons of criteria like behavior, backlinks, and so on. With No Evil, things are way more complicated. Previously, it was known as TOUR search project, with quite a wide coverage of users. The search results are good, but there is so much to be improved yet. Another specialized search engine. It can search open resources for all kinds of sounds – home, nature, cars, people, and so on. This service supports only a few languages, but instead it features an impressive amount of tags even in the languages not supported, so you can still do some searching. The search results include sounds only. All sounds are available for download. You can even search by sample. If you need to find the sound of a musket firing, or a woodpecker working or Homer Simpson shouting, that's just the right place to go. The range of tags is extremely wide. Jokes aside, it looks like a specialized service clearly designed for a special circle of users. But who knows? What if you may need it one day? Vault from Alpha Vault from Alpha is a computational search engine, sometimes referred to as an answer engine. Instead of links to articles containing keywords, it gives you a ready answer to your query. For example, if you ask how many bytes in a megabyte, Vault from Alpha will show you comparison tables and sometimes even graphs. Unfortunately for some users from Eastern Europe, Vault from Alpha doesn't support Cyrillic languages. However, it is the best resource to search for facts and compute data. Vault from Alpha accumulates and systematizes knowledge from all fields, including science, culture, and entertainment. If the database already contains a ready answer to your query, the system shows it at once, and if it doesn't, it computes the result and then displays it. It only shows the required information and nothing else. If you are a student, analyst, journalist, or a search worker, you can use Vault from Alpha to search and compute data related to your activities. Certainly, this service is far from processing all queries in the best way possible. But it is constantly developing and becoming smarter every day. Boid reader Boid reader is the engine for text searching forums, question and answer websites, and other similar communities. It lets you narrow the field of searching to social media only. With special filters applied, you can quickly find posts and comments in accordance with the search criteria, language, date, and website name. Boid reader is a great tool when you need opinions from real users rather than advertising babble, or if you are interested in following a discussion. It's a very special search engine, but I'm sure many people all over the web will appreciate it. As the bottom line, I have to say that many alternative search engines tend to be sharply lived. Things are pretty easy. They can be in niche projects with a small circle of fans and users, which means questionable prospects of going commercial, or they may have none of that stuff at all. In any examples you have seen in this video, it's evident that such search engines either specialize in some narrow field which is so far not too important to get Google Index interested enough, or they are meant to test certain ideas which are not applied in typical search patterns yet. I'm sure that if searching, top becomes more popular, and at least 1% of Google users wants it, top services will start looking for ways to give the people what they are looking for. If the online audience behaves in the way to suggest that most users in a significant number of queries find results without user-dependent factors to be more relevant, Yandex or Google will respond quickly by providing this specific type of results more often. Truly, in many aspects the search engines I told you about have a long way to go before they really compete against the top products like Google and Yandex, and even Bing is too much for them. Yet, each of the unique services can offer you something that top search engines can't beat. That is all for now. Hit the Like button below and subscribe to Hetman Software Channel. Leave comments to ask questions. Thank you for watching. And good luck.