Okay, Salamu alaykum. Should we start all over or are we good? We're good, we're good. So today's a special month. Can somebody tell me what month we're in again? Excellent, that is the month we're in. What is the Islamic month we're in? Ramadan. Is Ramadan a special time or is it like any other month? It's such a special time. Who knows why it's such a special time? You don't? It's okay. Yes, it's because it's Ramadan. Excellent. Masha'Allah the Quran was revealed in Ramadan. Do you have something more to add? Go ahead. Masha'Allah exactly the Quran was revealed in Ramadan. So Ramadan is a very special month for Muslims and during this month we get to do a lot of special things. So we're going to start by reading this book, Elias and Duck Ramadan Joy. You guys have heard of this story? Have you heard of the story? You like Elias and Duck? Good, so I'm happy you haven't heard this one yet. We're gonna read it now. So remember I'm gonna start by opening it up and when I finish reading a page I will give everyone a chance to see the picture okay. So if you can't see it right away it's okay because I'll make sure that everyone gets a turn okay. Bismillah ar-Rahman ar-Raheem. Elias and Duck stood at the edge of town patiently watching in the setting sun. Then the moon appeared and Elias said with cheer look Duck up there I see the crescent moon and just like that the month of Ramadan had begun. Did anyone go and try and find the Ramadan moon? Who found it? You guys have excellent eyes if you did I missed it this year but I saw it then the second and third day did you guys see it it was beautiful MashaAllah. The joy of Ramadan spread quickly through town with festive decorations and lanterns abound. The smell of treats spilled into the streets as the baker prepared sahud the last meal before the daytime fast that is so important to eat. Teach us what was a very important thing that it taught us you know sahud which is the meal we eat early in the morning is very important and it's a very good sunnah for us to do. So that's why we wake up really early and we try to eat. Then morning came and the sun was out Duck wait Elias had to shout the sun is still up let's not forget don't break your fast at least not yet when can I eat when the sun sets can I have something to drink not quite yet no food no drink not even a sip or crumb oh this is hard what's the point where's the fun Elias thinks that fasting is going to be hard inshallah one day you will be big enough fasting is not meant to be easy it can leave your belly empty and grumbling inside but know this feeling is just Allah's way of feeding goodness to your body and mind goodness like compassion to care for the less fortunate empathy to feel the hunger they often do gratitude to appreciate all the blessings you have and a reminder of just how fragile you are and that it's Allah who provides for you Elias looks silly at the bottom of the page he looks hungry fasting is a chance to nourish your soul your relationship with Allah and your community too it's a chance to practice self-discipline and restraint and build confidence in all that you do oh and so the hours in the day did I show you guys that page the hours in the day slowly ticked away sound away bells on the alarm clock the sun has set it's time for if tar do you guys know what if tar means exactly you break your fast do you want to add something he does he's very excited to break his fast or maybe he's just really excited that he made it all day without eating they broke their fast with just a few dates drank water prayed and then they ate they met them they met friends and family all around town and all around town not a frown could be found that is until they reached the other end of town because at the other end of town on top of a hill lived a man who was rarely ever seen no one ever really knew who he was and no one knew his real name but they all did know him as menacing mr. oh i'm not fond of this month Ramadan for 30 days the kids are so well behaved for 30 days all their bad deeds are gone everyone is so kind they give charity and stuff how will I ever stand all this goodness for 30 long days I know I will spoil Ramadan I've had enough menacing mr. mean he's a troublemaker I will cover entire neighborhoods with my menacing spray so kids may continue to play even when it's time to pray I will bake mouth watering cookies and place them all around so kids are tempted to break their fast even before the sun goes down it is better if we don't we'll have more energy I will spread rumors to encourage gossip and hope kids make promises they cannot keep yes this is how I spoil Ramadan and make it what it's not meant to be that menacing mr. mean oh no exclaimed Elias mr. mean is up to no good follow me we must save the neighborhood brave Elias and duck going to help their community they are mr. mean is so bad they are good choices stop right there mr. mean it's sheriff Elias I would end deputy duck we heard what you're up to your time is up you will never catch me hmm where can he be he I think he got away you see him you should help them you see him too you think that's a good hiding spot mr. mean got away but it's a good thing he's gone because there's no room for meanness only goodness in Ramadan and when a good deed is done the reward for it is multiplied not just once or twice not three times nor four but many many many many many times more and Ramadan a good deed we get more than just one time as the days of Ramadan passed one by one each day's fast help to improve everyone there was increase increased patience better health and important habits that were quite clear indeed each day was a chance to practice all these things and carry beaver habits throughout the rest of the year you see they got it's like they got badges they got special cards showing all the good things that they learned that they improved on in Ramadan they call it the Ramadan roundup cards so for the remainder of the month in the last 10 days Elias and duck looked forward to the rising sun while they were thankful for the joy from the Ramadan days that passed they were especially excited for all the blessings to come Ramadan Mubarak and have a blessed day Ramadan begins they have their own little times so I want to ask you guys what are some good habits that we could do somebody over here said go ahead we can give charity that's a really good good habit to get into that's a very sweet one you can surprise someone with a gift that's good back there and give people in the back hill chance too I'll come back you can read the Quran that's a good habit to get into very good yes we can feed those who need good masha Allah praying we could do prayers an extra salah you can go too you want to do it you want to say it for her praying both of you guys that's great you could pray your fodad and extra sunda fasting we get our fasting done okay let's get two more yes we can how can we yes praying to him a lot good a little bit louder having patience those are all great habits masha Allah I'm sure we could think of a bunch more but I want to see if you guys can think about this Ramadan and if you think that you have been practicing patience stand up if you don't think you have it's okay because Ramadan we just started Ramadan we can practice it in the next half okay good it do you think you've been practicing patience this Ramadan good okay now everybody down okay let's think how do you think this Ramadan you have been helping your mom and dad extra more than normal stand up if you feel like you have kind of so you want to do a half up okay great masha Allah okay now everybody down last one I want you to think hard about this do you think that in this month of Ramadan that you have been reading more Quran than you normally do if you do stand up good masha Allah excellent all right you guys can all sit down now if you didn't stand up that's okay because we just started Ramadan right so this Ramadan we can make it our goal to try and help our parents more to try and read more Quran and pray and to be more patient those are some great habits masha Allah so now we're going to read our second book do you guys want to read another book love this book it's one of my favorites it's called who will help me make if tar this is that we're gonna we're gonna read the book we don't want to want to surprise everyone's have it as a surprise by Esmat Hussein okay so what should I say before I begin thank you good Bismillah ar-Rahman ar-Raheem every year on the first day of Ramadan Mustafa Emke and his wife cooked a delicious meal for all their neighbors but his wife was not well this year let's cancel the iftar she said our neighbors will understand did I show you guys that picture continue our tradition Mustafa Emke replied I'll prepare the soup the rice and the beef kurma the salad and the Ravani all on my own I've watched you do it for 40 years but who will help you she said you're an old man now your bones creak and your hands shake don't worry he replied with a laugh I will find help but Emke called out to his daughter Halima will you help me buy the dates to break our fast I can't said Halima I am far too tired from fasting so Mustafa Emke went to the market with a pocket full of jingling coins and bought the sweet dates himself it wasn't lazy during Ramadan I think you're right yeah during Ramadan it helps get our digestive system healthy makes you faster gives you more energy I guess when we fast the month of Ramadan we can check with ourselves to see how we feel after yeah we're gonna keep reading what ask we'll raise our hands after all on his way home Mustafa Emke ran into his friend Mahmood will you help me make the red lentil soup for our iftar he asked I can't said Mahmood the onions always burn my eyes so Mustafa Emke cut the onions and carrots himself he washed the lentils and sprinkled the bubbling soup with paprika and dried mint Mustafa Emke spotted his neighbor Bashir outside will you help me make the pilaf rice and beef kavurma for our iftar he asked I can't said Bashir I will get my new shirt dirty so Mustafa Emke seasoned and stirred the spicy beef with one hand and he mixed the rice and crispy vermicelli with the other Mustafa Emke found his granddaughter Zainab playing a video game will you help me cut the cucumbers and tomato for the salad he asked I can't Zainab said if I leave my game now I'll lose all my points well he's looking really tired now so Mustafa Emke sliced and diced the mountain of tomatoes and cucumbers himself and he topped them with the feta cheese and a handful of black olives he's looking really tired now he's doing a lot of things by himself the delicious smells of Mustafa Emke's cooking tickled his family's nose it filled the air and made his neighbor's mouth water it was finally time to break the fast dates with me Mustafa Emke called out to the masjid but I did not help buy the dates Sir Halima how can I break my fast with them now Allah loves those who feed fasting Muslims Mustafa Emke said and he passed the juicy dates around to all the fasting men and women even though they didn't help he wants a lot to be happy with him so he did it because Allah would be happy with him after prayer Mustafa Emke motioned for everyone to come and into his courtyard for a meal but I did not help make the pilaf rice or beef kavurma said Bashir how can I enjoy it now and then I did not help cut the onions for the lentil soup said Mahmood how can I sip and slurp it now and I did not help cut up the salad said Zanab how can I happily munch on it now do you think they're feeling guilty for not helping I think they're feeling bad Mustafa Emke laughed and said Allah loves those who are generous especially to their families neighbors and guests and I always want Allah to love me and he ladled the fragrant soup into everyone's bowls and he filled their plates with mounds of rice beef and salad that was a really nice of thought he made maasha Allah when all the guests had happily filled their bellies Mustafa Emke stepped into the kitchen to prepare the tea he suddenly realized he had forgotten to make the Ravani that's a dessert he forgot to make the dessert oh but what will my guest have for dessert he said looking around how about this his wife Aisha pointed to a large tray filled with moisture Ravani syrupy baklava and sticky squares of Turkish delight I may be sick she said but I can still find ways to help my old husband that kind and thoughtful of her even though she was sick she wanted to help when he was busy doing all the cooking and preparing she saw that he might forget she helped him she didn't say hey you forgot dessert she said let me help him he's doing so much work already so when Halima had finished the last crumb of her sweet Ravani she stood up and said who will help me watch the dishes Mahmud asked who will help me sweep the floors Bashir asked who will help me take some food to the needy so now they're like it's time to help maasha Allah the neighbors wash the dishes the children swept the floors and their friends made plates of food to share with the needy that was very considerate of them the needy are those who might not have as much as we do when Mustafa Amka heard the call to Aisha prayer he stood up before he could all ask all the voices around him said together yes we will all come to pray with you and how did you guys like that book good what did it teach us always help others that's a great lesson helping us yes and he was was was Mustafa Amka was he very impatient said why aren't you guys helping oh he was so patient and why do you think he was not good Ramadan's a good time to be extra patient but go ahead the red hijab good but why do you think he was extra extra patient even when other people weren't really helping exactly it's because he wants a lot to be happy with them so when we do something good do we do it just because we want other people to be happy with us no why should we do it because we want a lot to be happy with us good so when you guys were telling me all the good deeds and good things we do during Ramadan one of the things you guys said was you like to read good extra Quran during Ramadan right so I have a game for you guys let me stand up Bismillah okay this game is called I spy things in the Quran Ramachele so it's have you ever seen rice when it has like this long pasta in it too sometimes people make it it's a special kind of rice so we're gonna play an I spy game it's called I spy things in the Quran okay so every one of these questions you have to read it and you have to think hmm this is mentioned in the Quran but you have to figure out what it is and then you have to go and you have to find it when you find it it's hidden all around this only in this room this masjid room okay so don't leave the masjid room we stay in here okay but when you find it you're gonna write the letter that you see next to the picture of the answer when you bring me all the answers I'll have a after-if-thought treat for you guys does that sound good yeah shala do you have a question bunny is in the Quran oh bani israel so good good you guys already heard a lot of words these it is good and then these will teach you even more words that are in the Quran and things do you want me to show you an example yeah okay I was built by prophet ibrahim alayhi salam and his son who knows what that is and don't worry you have your parents here they can help I was built by prophet ibrahim alayhi salam and his son can you say it the Kaaba so for that question you're gonna look for a picture of the Kaaba when you find it there's a letter and you write the letter here so I have pens and I have your papers and remember you can have mom or dad help you if they're here okay and inshallah when you guys bring me the end the the full paper with all the answers you have a treat okay once this is done we'll do our activity inshallah our craft for all of you guys yes inshallah inshallah


The platform that you choose to sell on, whether that be eBay, Etsy, Facebook, Shopify or Wix can potentially influence the types of products that you're going to be selling while on your own website. Let's say using Shopify, Wix or WooCommerce, you can pretty much sell whatever you want. It's up to you to choose the category niche or products.  Now, if you're selling on a marketplace or a platform, it can be a bit different. Let's say eBay. On eBay, they sell a lot of different things. It's kind of a mix of pretty much everything. But if you start to look into platforms like let's say Etsy, those are a bit more niched. For example, on Etsy, you're going to be seeing a lot more things like jewelry or artisan jewelry and a lot of handmade items and other platforms are no different. Ultimately, certain products are going to do better on certain platforms. So in this video, we're going to be covering the top eight drop shipping categories that are best to sell on Facebook marketplace. Not only that, but as an added bonus, we're also going to include a few different products to sell within those categories. So let's go ahead and run that intro and let's get started. What's going on, everyone? Maro here with Out of the S and if you like informative videos on the drop shipping business and learning which products are best to sell, then make sure you hit that subscribe button so you don't miss out on any future videos. In this channel, we love covering the best products for you to sell, whether it be based on niche, based on marketplace or based just on the season or the month. We're always coming out with some new bestselling product videos, along with some other content to help you start scaling and growing your drop shipping business. Now, if you want some more information on any of these product categories or any of the products I'm going to be mentioning in this video, make sure to go ahead and check out the description down below. There's going to be a link to a relevant article down there. Also to go along with this video, I'm going to have an easy to reference cheat sheet. And if you want access to that, all you have to do is go ahead and comment down below hashtag Facebook drop shipping along with your favorite category from this list. Once you do that, I'm going to go ahead and comment back with a link to the cheat sheet. Alright, enough of that. Enough talking. Let's go ahead and start listing out the top eight drop shipping categories to sell on Facebook marketplace. So kicking off this countdown, our first category is going to be one that is pretty much every green quite literally and it sells practically year round. We're talking about home and garden. Now the cool thing about the home and garden category is the fact that there's just so many products within that niche, you have products to target a ton of different people. For example, you can target homebodies, people that just like to stay at home and decorate their house or their apartment. You can also target landscapers which love working outside and fixing up the outside of the house or the garden. And you can also target interior designers. Now some of the products that you can start offering this demographic of people can be things like this moonstone pyramid. This type of decoration is perfect to either have around the house, put it on the shelf, or even have it outside in a garden just sitting there looking pretty. People love these kinds of products because really, there's no setup or anything. All you have to do is just place it and they love the aesthetic of it. So they love how it looks and how clean it looks, how simple it is. And some people just love stones or healing stones and crystals. Another product that's great to drop ship on Facebook marketplace are these RGB floor lamps. These look absolutely amazing in the background of either a video or just in the house overall. Now quick tip for these, even though most of them already come with it, if you decide to drop ship this product, make sure it has a remote. So that way it makes it a lot easier for the end consumer to just easily turn it on or off. Now this next product is something that can pretty much just change the overall look of an entire house or room. And that's the peel and stick brick wallpapers. Now it doesn't necessarily have to be just brick wallpapers. There's a ton of different versions or variations of this. But this is just an example. And this is what they look like. So these you can easily stick on a wall and it completely changes the look people love doing these for DIY projects or when they just get tired of seeing the same four white walls around their house. Another few awesome products that you can sell in this particular category are going to be funny signs that you can put up around the house or those geometric pattern rugs which look really cool and give an optical illusion on the floor, floating wooden shelves, narrow shoe racks, plant terrariums, tabletop fire pits and stainless steel garden tool sets. The second category that we're going to cover is baby products. Now people always turn to Facebook marketplace for baby products for the simple fact that kids grow up super fast and they pretty much outgrow all their toys or clothes within a few months. So this alone can make drop shipping baby products on Facebook quite lucrative. Not only that, but babies are born every single day. So the market for this is not going anywhere. It's only going to keep growing. Now with that being said, these are some of the best items that you can start drop shipping for the baby category. So to start, we have baby thermometers, specifically the no touch ones that you can just simply place on the forehead. Right now kids are getting sick left and right. Trust me. I know every other week or month, my kid always brings back a new sickness from his school.  So that's where these thermometers come in. So having one of these thermometers is really handy for parents. Another item that's great to drop ship is going to be pacifiers. Pacifiers are always being replaced. Either a kid loses them or they outgrow them or they break. These are evergreen items that are consistently going to be selling and always have a use. Now to go along with the pacifier, you also have baby teethers. Whenever babies start teething, they always need something to chew on. And that's where these teethers come in. These are perfect for pretty much any child that has their teeth coming in and is feeling uncomfortable. This can provide some relief for them and the parents. And again, just like pacifiers, these are products that are constantly being replaced because they're consistently either breaking or getting lost. Aside from those, we also have a few other things like baby animal shower head, a booster seat, a high chair, baby bibs, burping cloths, portable potties and diaper changing pads. Remember that if you want all of these listed out for you so it's quick and easy to reference, I'm going to have everything in the cheat sheet. So just make sure to comment down below hashtag Facebook drop shipping plus your favorite category from this list and you'll get access to the next category we're going to talk about is fitness and sports. This day and age everyone is concerned with well being mental health and just being overall healthy. And one of the main places they turn to for some of these products is, you guessed it, Facebook marketplace. Now some of the best products in this category are going to include fitness gloves, which people always use these so that way they can protect their hands when they're working out. We also have puzzle exercise mats, which a lot of the times these are exclusively used for either home gyms or big corporate gyms or even just for something like a playroom. But we're not talking about playrooms, we're talking about workout stuff. So these are used to cover and protect the floor whenever you have any either heavy machinery on top or you just don't want to get the floor dirty or you just don't want to work out on the plain floor and fitness bands. Now these are hugely popular because they can be used pretty much anywhere. You can use them to work out at home at the park or even take them to the gym to vary your workouts a bit. On top of that, a few other products that are great to drop ship are going to include jump ropes, foldable exercise bikes, ankle straps, fitness watches, agility ladders, door anchor straps, so that way you can actually attach your fitness bands to that and trifold exercise mats, which are pretty much just smaller exercise mats that you can fold up and take on the go. Now to complement the last category fitness and sports, the next one pretty much can go hand in hand with it. And that's health and beauty. Now when it comes to this category, there's tons of different products for both men and women. And just like fitness and sports, it's been a booming business over the past few years. With this category, you can target people that just love living healthy lifestyles. They like working out or just overall staying healthy. People that have beauty routines or even some people that have some specific health concerns. Now to kick off the products on this list, to start off, we have hydrogel eye patches.  These types of products can help with that. And these typically aren't sold in just packs of one or two. These are sold in bigger packs of maybe 10, 15 or even 20 or more. Another really popular item in this category are electric eyelash curlers as well as facial plasma pens. Now these facial plasma pens are actually pretty interesting because they can help get rid of things like skin tags or moles and things like that. Now, a few of the great products to sell can include blackhead removal tools, eyelash lift kits, arthritis gloves, ear cleaner kits, eyebrow trimmers, beard shapers and facial wash brushes. OK, now if you're wondering, how can I import all of these products into my store? It's kind of a lengthy process to start posting so many items on Facebook Marketplace. Well, I got you. Just give me one second. I'm going to show you a quick solution to that. So to start, you're going to need to download the Marketplace dropshipping helper extension for Google Chrome. Once you have that extension installed, you're going to have this little icon up here, which is going to be the Facebook monitoring tool. Now, this is where things start to get pretty simple and pretty streamlined. So let's take, for example, this electric eyebrow trimmer. I want to add this to my Facebook shop. How do I do that? So to start, I'm actually going to go ahead and copy the URL and then I'm going to go to my platform over at platform.outils.com and I already have my Facebook Marketplace shop selected. So I'm going to continue on to add products and in this case, I'm going to add a single product. I can add multiple of them. I can add maybe five or 10 of them if I wanted to, either by simply pasting all of the URLs on here or uploading through a CSV file. But that's not what we're doing right now. We're going to do a quick one and we're just going to do the single product import. So here you see the URL. Let's go ahead and paste that in. You're going to see that the supplier source in this case is from AliExpress and it's going to be shipping from China. Now let's go ahead and edit now. When we click on edit now, it's going to upload it to our drafts. Now once we're on a draft page and we see that the product itself is actually on here, then we can head on over to Facebook Marketplace. Now once we're on the Facebook Marketplace, the next thing that we have to do is go ahead and create a new listing from here. You're going to click on item for sale. And now you're going to see something new that you probably haven't seen before. And that's this little Facebook extension from AutoDS. So now you have the option to select the product, which this is actually the different products that you have in your drafts. So any products that you import to your draft section over at the platform on platform.AutoDS.com, they're all going to show up here. So in this case, we want to add the electric trimmer. So we already have that selected and we're going to paste info from AutoDS. Now, as you can see, everything was pasted over. So you have all of the pictures, you have a price, the title, the category, the condition, pretty much everything is ready for us. All we have to do is just include a few more details if we want to. And then go ahead and publish it. This extension seriously just speeds up the process so much, you're going to have so much more time to be able to reinvest into actually growing your business or adding more products or just doing more product research. So after we have everything optimized to our liking, all we have to do is click on next. We're going to choose a location. So I'm just going to choose, let's say California, Los Angeles, California delivery method. We're going to offer shipping because we're not going to do any local pickups since we are dropshipping. And then we're going to click on next. Lead buyers negotiate a price. We're not going to do that one next once again. And then you can choose all of the different groups that you want to list your product on and then publish it and you're done. Now, if you want to learn more about that extension and all of its features and how to maximize its use, just go ahead and check out this video right here or check out the reference in the cheat sheet. It's all going to be in there for you. So continuing on to our list of best categories to sell on Facebook, we have outdoors and entertainment. Now, with this category, there are quite a few different demographics of people that you can target. For one, you can target nature enthusiasts, families, sports enthusiasts, just pretty much people that love being outside, whether it be by themselves playing a game or just taking a hike or with their families spending some quality time. So moving on to some of the best products that we can sell in this particular category, we have a two person camping tent or one person, whatever you want. It doesn't really matter. Just overall, a camping tent. These are perfect for people that love to go out. They love to hike and just spend the night outdoors to compliment this. You can also go with a camping hammock. And then to continue the love for the outdoors, you have waterproof beach blankets or sandproof. However, you'd like to market it. Ultimately, these are pretty easy to clean and pretty much anything that falls on top of it. You can easily just shake off a few of the items to sell can include a crossbody hiking bag, a mountain biking helmet, inflatable pool floaties, snowshoes, swimming goggles, my personal favorite outdoor theater projectors and inflatable lounge chairs. Now, this next category is something that's constantly improving and always evolving. So it kind of makes the older versions of it pretty much obsolete. And I'm talking about consumer electronics. Consumer electronics is a hugely growing business that is again constantly evolving and getting better as technology improves. So do the typical consumer electronics that makes this category something that's always going to be trending and always going to be selling a few of the more popular items to sell in this category for one are wireless charging stations. These charging stations help you charge your phone, your headphones and your watch all at the same time. Speaking about charging, we also have USB wall outlets to help you charge your phones without needing an actual power brick. With this item, you can connect the USB directly to the outlet and start charging and continuing with the charging. We have power banks. Everyone always runs out of batteries on their phones. They're always using it to either play games, take pictures, take videos, whatever it may be. Batteries on phones are consistently dying and the popularity of power banks has only increased and is continuing to grow. A few other items to sell can include Wi Fi Bluetooth projectors, camera tripod sets, wireless microphones, wireless security cameras, camera remotes, gaming headsets and motion detectors. Up next, we have pet supplies. People absolutely love their pets. They love them as much as they love their own family members. So they're always looking for new things to purchase for them. When it comes to pet supplies, you have tons of different products that you can offer. You can offer bedding. You can offer toys, grooming supplies, walking supplies. The possibilities are endless. Now some of the more popular products that you can start selling for this category can include reusable dog pee pads. So if somebody has a new pup in the house and they need house training, they're going to need something to actually, you know, go to the bathroom in without going to the bathroom on the floor. These mats are reusable and easy to wash. Now continuing with these types of pet products, the next one is actually one that's pretty important. And that's extra strong poop bags. The reason that you need extra strong ones is because you really don't want a regular one or just any bag breaking when you're picking up your dogs poop when you're taking them for a walk. So because of that, try to offer some extra strong ones or some extra tough ones, just some that won't break. And also to keep your pets safe when they're traveling, you have pet car booster seats. These are absolutely amazing because it helps your pets stay safe in case of an unfortunate accident. Aside from those, we can also sell dog diaper suspenders, reflective dog collars, adjustable pet harnesses, heavy duty leashes, waterproof dog coats, cat scratching posts, and cat window beds. Now the last category that we're going to cover on this list is going to be office supplies. The great thing about office supplies is that they're always being used and people are always running out of them. Take, for example, copy paper. Everyone uses paper either in their copy machines or their printer. So that's something that pretty much finishes just like that. So they always need to resupply on them. Now, one of the products that you can start selling in this particular category is going to be whiteboard and dry erase marker sets. These are perfect because people are always writing something down in the office that they either want to present to somebody else or just some notes that they want to take. When you sell these, you can always upsell with either an extra set of markers or an extra eraser. Another great product to sell is these ring paper binding combs. These are great to sell because in offices, a lot of the times people actually make their own little notebooks or their own books that they need to reference for certain things like, let's say, at a law office, they're going to be making specific books with specific information for specific cases. Take this from somebody that worked at a law office years ago and made a ton of these books. Another great thing to sell are monthly calendars. These can come in the form of either big calendars or small planners. These are perfect to help people stay organized and on top of their work and their schedule. Now, a few other products that you can sell are going to include document organizer bags, ballpoint pens, clear binder pockets, heavy duty staplers, filing tab sets, ergonomical office chairs and desk supplies organizers. Now, remember, if you want access to everything that I mentioned in this video, in a quick and easy to reference cheat sheet, all you have to do is go ahead and comment down below hashtag Facebook dropshipping along with your favorite category from this niche. Everything that I talked about in this video, including all the links and the videos are going to be included in that cheat sheet. So make sure to check that out because it's a super valuable resource that you can use pretty much one ever. And for quite a few different occasions, you don't necessarily have to use it specifically for dropshipping on Facebook. You can take these products and drop ship them on either your own store or on eBay or wherever you prefer. While these product categories are great for dropshipping on Facebook, they can also work on pretty much any other platform. If you enjoyed this video, make sure to leave a like and also make sure to subscribe and ring that little bell notification so you don't miss out on any future videos. Once again, my name is Mario with AdoDS and thank you all so much for being here today and watching all the way to the end. I wish you all nothing but success and catch you all in the next video.


And so, you know, by default, I mostly see bad projects. I mostly don't see good ones. But oh my goodness, I see so much bad Drupal.  And usually not because of Drupal, but because the implementation they got. And then as a last resort, the companies start drawing Drupal under the bus, right? Oh, Drupal can't do that. Or that's really hard in Drupal. I'll have to charge you more money. And these things have caused Drupal to flatline in terms of growth. And none of us want to be in a sector that's flatlined. So I come and I talk to you guys because I want you all to be better. And I want you to share this wisdom and knowledge with people. I have no right way of doing things. These are just a way. And you'll find your own voice inside of all this. So who is here? How many of you are with a company of five or under? 10 or under? 20 or under? Wow, that's awesome. How many are over 100? Okay, how many are C-level people? Nice, how many salespeople? Oh, nice. How many project managers? Yay. Now, let me tell you my belief. I believe that project managers should make more than engineers.  But when you see what I expect of a project manager and the authority that you as the owner must give to them, they may not want the job because it's a really big job. So someone tell me why you're here. Like, there's a lot of cool sessions that I'm up against, really other great sessions. Like, what do you want out of today? Somebody. Oh, okay. This is going to be pretty mid-level process, business process stuff. So if you're, yes. Yes, new strategies, great. And who are you with? Oh, nice, okay. So I love WonderCraft because I agree with all my stuff. So that works out great for me. So one of the things that I mostly see is that Drupal shops work on a cashflow basis.  A little bit. So to clarify, it means that I take in $50,000 for this web project. I'm kind of tracking it, but not really. And I've actually burned through all the hours I've sold. But I sell another project. I take the money from that project and that new money is actually funding my old project. And then I don't have enough money to finish this project. So my next new project is funding the second project. So most Drupal shops work on a cashflow basis.  That's really, really common. And that's a cashflow company. And what happened is project number five stalled. It didn't come in when it was supposed to. And now all of the back debt has caught up with them. So we're gonna cover everything from sales to developer tickets. So we've got a fast journey. So let's get started. So out of the last 10 side audits I've done, the people are actually seriously considering leaving Drupal as a platform and many of them have. They've gone to Jumla. Like how bad do we have to be as a community to lose to Jumla, right? And this is from W3Tech. And this is the growth of Drupal. Okay, it's really shocking and we have to stop it. And the way we stop it is that we get better at Drupal. So how do you break the cycle of cashflow basis? And part of it is you have to know how to manage a project and to actually make each project its own discrete. Come on in, come on in. I have no problems of how to be profitable with each project. It's a project by project basis. You can't throw all your money in a big pot and go, woohoo, I'm rich, doesn't work that way. So I have five golden rules. Wow, should have worked on designing. And what's that contrast? So number one, say no. Too many, too many companies take on projects they shouldn't. Sometimes you think, oh, if I get this one, I'll get this next cool one. It's good for my portfolio, but don't kid yourself. If you cannot win at a project, you do not take it. You might share it with somebody else. You might allow for a subject matter expert to be hired on the project, but you just don't say yes to projects because you can't. And if you don't have business goals, there was a great panel with Jeff Walpole, CEO of phase two and the CEO of Wunderkraut and Deeson and some others. Go listen to that one about business goals. But in short, that's a summary and you can read that on your own. So Drupal alone is not a metric for success. How many of you had a business before you did Drupal? So not that many. So there's a difference between a business that does Drupal and Drupalers that do business. And most of you are in the boat of Drupalers that do business, which means that you're letting your engineering skills dictate and drive your business objectives. And that's not always the best thing to do. It can be, it can absolutely be. But you need to know that you and choose that as a path and a business strategy. And then that's different than being a business that just happens to do Drupal. And so what we want to do is think about Drupal plus process. The other part where people fail and in the last session I went to with Wunderkraut, they talked about failure and the majority of it being 98% being communication failure. 2% being this was too hard for me to code. How many of you have actually said this project, the actual technical merits of the project are too hard for me?  Yeah, yeah, like that's where it is. When I had a shop a long time ago and we started out doing small websites because that's where you start, it was eight hours to build the Drupal site and 32 hours to handhold the client. And I tracked hours like very early on and that's pretty much what it was. And that's why we had to charge 40 hours for a five page brochure site. But customers do not know out of the box how to be a good client. You have to teach them. You have to teach them how you do business. And part of the problem is you don't know how you do business or you don't have enough process to share with your client and you knowing all the tickets in your head is not a process. So your job is to train the client and we'll talk a lot about that. And I cannot make you code. I can come stare at you all day at your desk but at the end of the day I cannot make you write a line of code. How many of you have worked on bad tickets? You don't actually have to, that's your choice. And so one of the things today is that I'm very strong about empowering each part of the development team, the QA, the PM, the developers, to push back and demand the right process so that you can succeed. How many of you like recoding things? Very few, you need to work in support. So basically just don't do development without the docs. And the same for a project manager, like you just stop right there, say we're not ready to move in development, I can't plan my sprint, yes. Yes, we'll go into that a little bit, yes. And then we talked about that. Okay, so there's a gap. The problem that everybody raised their hand on the client and very few people raised their hand on the engineering side is because there's a gap. One is what you know and the other is what the client knows. So the clients know all about their stuff and I know you guys, how many of you are actually engineers even though you're holding other jobs? Yeah, the majority of you. You sat in these long, endless conference calls and people are rattling on about how they do this and what they want for that and all this and you've tuned out. You're like, please just tell me what you want and I will build it. The trouble is they don't know what they want because they don't know what's possible. Like to them, the entire world is open to them. They don't understand where their boundaries are. So they know their stuff. It's actually your job to figure out what their stuff is. Like that is actually your job. And then you know what you know. But they talk in a language that isn't meaningful to you and you talk a language that is not meaningful to them and that's where the project manager is the translation manager. And that's a combination between project manager, sales engineer, sales person. It's kind of all in that triad and every organization will handle it a little differently. And you've got to create this overlap and it's in this overlap that success comes. Without this overlap, there is no success and you can't have this much entanglement without process. Otherwise they're just all up in your tickets, aren't they? Okay, so I have this idea and I don't know if someone else has coined this phrase but it's where you guys as a team are all standing with your backs to each other and you're all looking out at the project landscape and you're working as a team in a 360 degree fashion. And the reason a trampoline or a drum works is because there's the appropriate tension on all sides. And almost always when I go in to assess a company around their processes, they have big flat spots. The engineers don't push back, the PM has no real authority. It just goes on and on and on. It's all of the things as we grow organically without enough process, we don't know who should do what. But it looks something like this. The PM is at the conductor, they're the central force and they pivot everybody else around them. And so sales comes in and there's a handoff into beginning discovery and architecture and all these different events happen. And that's the PM that starts to be the central point for all of this communication. So when you have this down, you have incredible velocity because now you have a wheel with no flat spots. You actually can go instead of this. This is mostly what I see on projects. Everybody kind of doing their own thing. You have one part of the team, it's like, oh, we built this and it's like, well, it doesn't integrate with anything over here. Design came first. I mean, the litany of ills that happen kind of goes on and on. And they're the same, that's the good part. So everybody is really comfortable in number three. Most people start a project by getting a deposit and starting development. And you can see that there's got to be a whole lot of other stuff. And I think someone said in the last thing and I thought this is so true, there's a misconception that agile means you don't have to plan. Agile means you do a different kind of planning, but it's not a lack of planning. And then if we take those three chunks down and we break it down, it looks something like this. And there's a lot of things that happen before the first ticket gets worked on. And this is where so much falls apart is that there's a complete lack of transparency inside the organization, what they're trying to build. Does anybody do all this? Yay, yay, good for you. The other thing where I've worked with a lot of projects on kind of this budgeting process. If your tickets are weak, you can't ever do a good estimate. How many people know what I mean by that? Yeah, if your developers are not estimating accurately on a ticket and then hitting those marks on the ticket, then you can never do a successful estimate because you never know how long anything takes you. Like, I know that this developer takes two hours to build a view and it rocks. I know this developer will take four hours and we're gonna QA it three times because that's the way we track their tickets. And then in fog bugs it does this magical thing. It knows which engineers underestimate and overestimate. Like, that's pretty wicked. So without estimating and really tracking tickets, and I see owners all of the time using some big global tools where at the end of the day the engineers put in the tickets they worked on with some fake hours and then they're like, I so know what's going on in my company. And they're so pleased with themselves. They're like, oh, I know this, we're at this burn rate and I know I'm this profitable and I look at the tickets and it's like, no you don't. It's a lie.  So a lot of people say, well, Susan, I can't possibly actually charge my clients for this. It's only a $10,000 project. Well, there's no dollar amount up there, but I'm saying that for every $10,000 you bring in, this is what you're gonna spend and you spend that time whether you charge for it or not and if you aren't doing the planning times, your post-launch stuff goes up to 25% of the budget. Like all the money and effort gets spent anyway. The question is, do you wanna do it in advance and have happy clients or you wanna wait till the stuff hits the fan and they're mad at you and they don't wanna come back? Like that's the question. It's not about whether or not my metrics are right. It's about you either do the planning and prepare and execute well or you do the best you can and you hope it all works. Those are the two options. Does anybody who actually tracks numbers have any different metrics around this? So if you look, engineering, design and theming is only 60% of the budget and the bigger the project, the more you're gonna spend in architecture. So that's a really hard number and clients don't want, how many clients have had, I only wanna pay for development hours? Walk away from them. They are so bad. That is such a bad client. We actually, I was at a company and this was a really big, big international company and they just wanted to pay for a developer and they looked at me and said, we will not pay for QA. I was like, well first of all, are you idiots? But it's like fine. So they paid for an engineer to do QA. Like they paid double because that's what it takes, right? So anyway, so you spend all this time one way or the other and I think this is a real eye-opening thing when you can actually get paid to do discovery, you can actually get paid to do architecture, you can actually get paid to do UX. Like you don't have to sell in one monolithic thing called a project. You can sell services out of it. Okay, who doesn't use Basecamp? Okay, start using Basecamp. That's number one. Who doesn't use a ticketing software? Oh, good, much better. Who's embarrassed to raise their hand on that one? Who uses FreshBooks or some other automated tooling? So how many of you do recurring payments versus milestone payments? Okay, so I don't have time to ask questions. Normally I get a lot of engagement but we get too much to cover. So the reason that you wanna do recurring is that salvage is your cash flow. If you do things based on milestones, you're always arguing with the client whether that milestone got completed. Like if I tell you this project's gonna take me six months, you're gonna make six payments to me. You hold the last one until we're done. That just solves everything. They tell accounting, you're gonna get these checks. Like we don't have to go to the mat at the end of every sprint to say we completed features. Quit making your payments based on milestones. That doesn't value who you are as a company. And those milestones can change. Sprint to sprint. They're like, oh, well, this is some new thing. It's like, okay, well, now what do you do? Or how are you gonna shift those payments? So no milestone payments is just based on time because that's how you pay your people. You don't pay your people based on milestones. Sales, who's in here in sales? So one of the things about sales is your job is to say yes. But I would actually argue that the C-level people need to sit down with the sales people and actually the whole team. And say what is a good sale? And you need to get incentivized to go find the good sales. I don't care whether you bring in a million dollars in business. If it's bad business, we're all gonna suffer.  It's not going to make us better in year two. You just gotta go out and kill new giants and it's hard work. But we need to decide what is a good sale for our company? What is our business model? How are we trying to grow? What are we trying to grow? What are we trying to gain expertise in? And how many sales people knew that this client was horrible? Yeah. And you need to have the permission and the authority as a salesperson to say I walked away from this deal because they were bad clients. And people need to go yep, that's exactly what you should have done. Rather than no, no, no, you need to call them back. We need the money. Like you can see if you're getting that kind of feedback of a salesperson, like you're already setting the team up to fail. The one guy who doesn't have to work with them doesn't want to work with them, right? Like sales people can go, I'm out of here, I'm off to the next thing. And even they don't like them. So how is this going to get better? How many of you have gone on a bad first date and went, wow, we should get married because it's going to get better? But that's what we do, right? This client's horrible. But we're going to say yes to them. Sales is the right time to start being the expert on how the business works. How many sales people in here are Drupal site builders? Yay to that one person. So you cannot sell that which you do not know about. So every one of you should be a decent Drupal site builder. You should be able to build content types, build out views, know how image cache works. You should throw in some modules, break a few sites. And then you have the confidence to understand what's getting built. You cannot sell something to a customer and sound like the expert. Your closing rate will go up tremendously once you can talk Drupal.  And your team will love you. Okay, so and the reason that comes into play here is because of the features and the requests. You have to know how Drupal works. Drupal does things exactly the way Drupal wants to. And when you start going against the grain and selling features that go against the grain or Drupal, you have made a roomful of people really unhappy. And your client is not gonna be happy because they've taken on technical debt. They didn't know they took on. And we'll talk a lot about that. So anyway, you have to start assessing at the sales, at the first conversations, are the features they're making reasonable within the right timeframe and in the right budget? And you need to start massaging that and being consultative about that upfront. Wondercrow's premise is to say, nope, go away, you can't afford us. It's great, right? And people call that. Okay, so we talked about sales of a web project is not a monolithic thing. It's so easy to sell a site audit. You talk to someone, we have a bad site. Oh, that's so terrible for you. We have so much compassion. Let us do a site audit and explain to you what's wrong with your site. Such a brilliant sale. Maybe $1,200, $800. Maybe you do it for next to nothing, but you get to come back as the expert and you can create site audit docs that go through the whole random list of things. A lot of it's really dead simple. You copy the module list, but you know what? Most people have no idea how many modules they have. So it's a really good value point and you get to know the site. There are sites you should not actually take on because they're so poorly built. You're gonna be responsible for everything. It's the Jenga of websites, right? Architecture, you can sell architecture. Let us do the architecture. And only if you're capable of doing the architecture. And then you're free to move on if you don't think this is a good engagement for you. But you make more margin on site audit discovery and architecture than you do on development by law. So it's not about the quantity of projects for companies. I mean, at the end, yes. But it's about the win and it's about the margin on that project. And it's about you as a salesperson really being the sales engineer, being consultative, understanding how to tear apart their site and talk with them realistically about their expectations. So as a company, you should sit down and ask these questions of every sales that comes in and then your commission gets weighted on the number of yeses. So you bring in a bad project, you make less than if you bring in a good project. But let me tell you, all of a sudden, the good projects are going to really start coming in the door because we've agreed on what a good project is. It's not like you're out there trying to find bad projects but you've never agreed on the distinctions of what makes one project better than another. Any questions? And then after you've decided, yep, this is a good project, this is a good client, you need to start talking to them about what their site is supposed to do. You are going to be the one in there kind of doing the business analysis.  You have to start actually, this is the beginning of the architectural document. And you can see how what you're doing now is going to start flowing into the bigger picture. And so it's why it's so important for you to be trained up on Drupal. How many of you have built a whole site and then at the end the customer comes back and go, where are my reports? Yeah, where's all the data? Where's this? Where's that? In Drupal we build two websites. One for the visitor and the other for the content managers and we forget that.  You have to build them a dashboard. So sales is also the right time to start managing expectations. Remember we talked about how the failures are not technical, the failures are communication based. And part of it is they don't know, like if I asked you to go buy me a submarine, how would you start? You'd Google buying a submarine. But do you know anything about the process? Do you know who you have to get clearance from? Do you know how long it's gonna take? Do you know how much you should spend? No, do you know how to test if a submarine is a good buy? No, and your clients don't necessarily know how to work successfully inside of the process. I met with a team and they had this big website they were gonna build and they had like $80,000 left. And I'm like a team of 12 people and at a big department, like why do you only have 80,000 for this project? Well they burned through 980,000, 920,000 of it on a Jive installation. But they knew when they went to the presentation that it would not meet their needs. But as a company, this department didn't have the right to raise their hand and put a stop on the play. So as a CEO, as C-level people, like you have to allow, like when your PM comes up to you and go, this project's at risk for us. Like you have to not go, well push it through and like get all over on them, you have to really stop and listen to them and say why, what's going on. And when your engineering team comes and says I've got a big impediment and I see this as a problem, like these are the red flags and we have to give our teams permission to raise red flags and stop development. It's really, really important. We are all brilliant people in this room and sometimes we don't have the, we have the responsibility, but we don't have the authority to pull that trigger. And then as an engineer, like you have to demand that right.  Yeah, very, very few of you, very few of you. So, so yeah. And then the other thing is the reason we sell things in little discrete packets called discovery side audit is sometimes clients seem okay and then it doesn't quite turn out that they are and you can bail. It's good to bail. Like I gave the session, I have a first part of the session and someone ran up to me at the last conference and go, oh my God, I told the owner not to take this because I told him we should say no. And he's like, yeah, we should have said no. So once you see this and you can look at your roster of current clients, if you had the authority to say we should not take this project, how many of your headaches would be gone instantly? And the thing is is that you're selling your hours anyway, sell them to the people that deserve them and you wanna work with. Like it's an opportunity cost. Like you're losing out on something else by being over here in this entanglement. Who knows why I keep telling people to post in base camp. It's tracked, it's transparent, but also it's the best self managing group mechanism because people that will email you 20 times a day and name stupid stuff that just clutters your inbox, won't post it on base camp because their manager is watching. Like it saves you and then at the end, when you post the outcomes of every call and every meeting, there's no, well, you said that you were gonna build this for free. Like that happens, right? Fair amount, okay. So, site audits and discovery allow you to be experts and it allows you to test the waters and it allows you to have a win. There's no downside to getting into doing site audits and discovery.  I've never lost a discovery client. And so a site audit looks something like this and I'll be posting this PDF so you guys can see that. And you can add whatever else is appropriate for you. And then discovery. So discovery means you've got all these business ideas and your marketing team wants this and your sales team wants that and your finance people want here and you've got all these needs, right? But they don't have the, I've never run into anyone that has the budget for all of their future requests. And so discovery is when you really start prioritizing what's important, like what is critical and what can we build in phase one? What's the tiniest component of all your future requests? Given that they're on a budget, can we get out the door that makes them happy? And we don't ask that, do we?  You start talking about the stakeholders and user stories. So I work with a team, now these are internal Drupal people. They brought me a three page word document and said, okay, these are user stories. We're clear on what that is. And then by the time I was through with them and discovery we had 12 more users and a lot more workflow. So this is really critical. How many of you feel like you do a good job in the user story part of a project? Not enough of you, so good on the people that do but not enough of you. We don't move on a project without user stories, yes. Why emphasize user stories? This is part of that communication gap. Like they're not gonna understand anything that you're doing in Drupal but if we can agree on who's coming to the site and what they're doing, because they do know that, that's their stuff. It gives us the basis of starting to translate that into Drupal. So you can, yes. I'll show you how I do user stories. Okay, and so business rules. So one of the things that happens often is that they have no business rules. They kind of do things the way they do them and then you ask them how they do them and they're like, well, we decide to have an event and then Polly puts it on the calendar and then we have some meetings and then we make some spreadsheets and there are some PDFs emailed around and that's how we do event registration. So that's not a business process even for them as a business, right? And now we're trying to get them to get from nowhere within their own company into a business process we can translate onto the web. And let me tell you something, they're not going to get there by themselves. They aren't going to have any success by themselves. If they could, they'd be a better business and when you ask them how they did event registration they give you a cohesive answer. But because you didn't get one, I'm telling you now that you're gonna have to do it for them and that's where usually it's the project manager trying to painfully pull this stuff out, information out for them. So content, you guys all know about that. It's terrible, we hate it. But there's a thing for why discovery documents are so important. Discovery documents become the basis for user acceptance testing and user acceptance testing becomes the criteria for saying we built everything you asked for, go away and pay us. And that's really, really important. It also prevents scope creep. Right here in this discovery document is your guaranteed insurance against scope creep. Because if you didn't discover it you couldn't have possibly agreed to build it. If it's not in the discovery documents it doesn't exist as a feature to be built. But you have to tell them that, like this is part of that ground rules. You have to explain what this discovery document is, what UAT is, blah, blah, blah. But isn't that brilliant? Like it doesn't become, you said, he said, oh I talked to Tom the engineer and Tom said that he would build it for me. Well Tom didn't know. Like when did he say, hey, you look at the sales contract. Okay, so now we're moving into engineering architecture, any questions? Okay, good. All right. I picked this up from some great company and I wish I could remember who, but they have pre-mortems. So they actually call their team in after they've done discovery and they have plenty of information and they go, okay, when we're here in 12 weeks what are we gonna bitch about? What do we think is gonna explode? What are we already seeing as problems? How many of you have actually, as an engineer, seen the problems but nobody cares, nobody asked you so just kind of went with it? Most of you, that guy slinking in the middle so much aggravation he has caused me. He comes back, throws down a document, won't work, throws back a ticket, not working on it, not enough information. And so by working with someone who just is insistent on good process is how we started really getting better and getting into this. And so pre-mortems are really, really important.   This is your opportunity, salespeople, to say we sat down, we talked with the team and they saw some obstacles and then you can renegotiate, you can do more discovery. Like it gives you the opportunity to constantly be going back and refining the conversation. Who knows what I mean by an MVP? Yay, okay. How many of you only build MVPs? Oh, not enough. Okay, so how many of you in the future after this session will only build MVPs? No, more everybody. So why would I insist on this? Because people who are looking at the money often go, I'm not walking away from it. So you're not walking away from it forever, you're walking away from right this moment. And I think of it more as a phase one. And what you're doing is you're actually building and repeat business by starting from the very beginning going, we're gonna build this part in phase one, we're gonna build this part in phase two, you're gonna build this part in phase three, you're actually gonna get more money. Yes. Oh, I'm sorry, a minimum viable product. It's the smallest unit of stuff you can cobble together on a Drupal site and push out the door. It's about velocity, it's about gaining trust, it's about having a win with the customer. And usually the first project is a hybrid between agile and fixed bid, right? It's somewhere in between there, you give them a range, you try to stay within the range. But if you do it really well, by the time you get to phase two, you will be full agile or time of materials because they trust you and you've done well by them. There's a reason for them to then trust you because agile is built on trust.  So, and you can't sell full agile unless you have awesome tickets in process. So, it's kind of cart dog, cat horse, whatever that thing is, chicken egg. Okay, so docs. So this is what I kind of mean by docs. They're user stories, they're storyboards, they're wireframes, they're designs. I only allow design after development begins. And I believe in building first, designing second or last. And you can come talk to me more about that if you feel strongly, it'd be interesting. But websites are about data and you can't design the data which you do not know yet exists. And so that's what I feel about that. But these are what they are and I use storyboards a lot. And it's because I hate to read.  If they drew me a picture, it'd be better. So this is how I do user stories after talking with the client. Very simple, really straightforward. This is how I do storyboards. Storyboard is the life of a piece of content. So if you have a content type, you make a storyboard for each. And one storyboard equals one piece of content and one user. So you do this storyboard from the point of view of each user. And this is because every single one of you in here could look at those things without having a legend and tell me what's going on on the site. You could be very clear about that. And I do this for the customer because I don't care how beautifully you write. If you send them two paragraphs of this, because this is usually sent back in a Word doc, they don't read it, they don't understand it, and you're on the hook for whatever they believed it said. Like there's a big gap between what you said and what they didn't read and wanted it to say. So that's where the first breakdown in communication really starts to show up. So the teacher goes to their dashboard, they look at their messages, they go and do something with those emails, and they, or they email their organic group, and then other people can do stuff. So, oops, so the same thing.  This is just what we did. And wireframes are essential to call out features and like that, but the only wireframe I really focus on in this phase is the user dashboard. Because at the end of the day, it's that senior person sitting at the dashboard that decides whether or not they love the site. And they only love the site if they can do what they intended to do and see what they intended to see. And they don't know that. And that's what makes this so hard is you have to pull it out of them and craft it out of thin air because they've never had a dashboard before. They used to use their email box and Dropbox and maybe they use Basecamp or they use Stickies or the whiteboard in their office. Like they didn't have a thing before and you're building it from them and you have to let them imagine how to do it. Design, don't do it until later, deployment. So deployment is an interesting thing. That has to be talked to, yes. Like a lot of times, Drupal shops will get a whole set of PSDs. And they go, this is the website that we want. Go build it. That is just insane because you can't build Drupal from a PSD because you're really trying to reverse engineer engineering from a Photoshop file and that doesn't make any sense. Documents that develop a build are called blueprints. Oh, okay, you would call this design. Oh, okay. So in some ways, yes. And so then good for you. Too much design I see comes from like having the perfect amount of pixels on a Photoshop file. Yeah, good, thank you. Deployment, deployments talked up front. Performance is talked about up front. If you build a nice new site, you're gonna have a lot more traffic, scaling, okay. So the biggest job that PMs do is they manage expectations. In companies where a process is weak, the PMs are running around with their hair on fire and they end up kind of fibbing to customers. And they're doing it because it's the best they can do. It's all, it's all, it's all, it's their tool set. We'll just kind of make it up as we go and hope for the best. But this is what the PMs or the sales engineer or the salesperson, however you wanna break it down, should do. But they ask the client to do a lot of homework.  It has, I've never seen a website go up well where the customer goes, just call me when it's done. Doesn't work that way, especially on big sites. And so you need to know what the client risk temperature is, are they willing to like go out on a limb because they've got budget, they're a startup, they want it to rock, or they're like, yeah, not so much, we got a board. So you need to know who they are and how they wanna handle risk and what they're willing to be at risk for. And process training, like how do you work as a company and how are they expected to fold into that? And if you have this conversation up front, then later when they're being a bad customer, you can go, remember when we had that conversation about our process, we are committed to it because it leads to success. And we need you to be part of that process and that success.  Okay, how many of you tell your customers what their burn rate is on a project? Okay, I promise you, you will not have to suffer through those conference calls anymore. If you explain to them, the burn rate, if our team sits in on a conference call is $800 an hour. We're willing to have as many of those as you wish. But understand that's coming out of your development budget. We give you some grace around some of the time, but once we go past 10 minutes on a conference call, the clock starts running. You'll never have another three hour conference call. And if it's that long, if it's that long, there's more discovery that needed to be done, yes. Nice. So what he's saying is that there are actually tools you can put up on the conference call thing that you put the burn rate in and then it just starts to run like a little taxi meter. That's very effective because I'm willing for cabs to drop me at nearest corners, right? So, and then actually talking about the launch and all the stuff around it. So when you work for Qualcomm or some of these big companies of big firewalls, you don't get to deploy on their servers and it's a problem when you just throw tar bowls over the fence, right? Technical debt, who knows what I mean by that? Okay, how many of you make your clients aware of every decision they make in the technical debt they incur? Okay, not enough, so good, we're gonna change. How many of you now will? Yeah, so I explained to clients it's something like this. Every decision that we make on this project will incur technical debt. Some of it will be small, some of it will be large, but all the technical debt belongs to you. It's not our responsibility to pay for your technical debt. It's our responsibility to make you aware of the technical debt and then you let them decide. So how many of you have had a client that said we must now have this new feature and it must work like this and that's not the way Drupal works? Yeah, right? Like why can't they blah, blah, blah? And then you jump through hoops trying to engineer it some magical way but the problem is you never told them the technical debt that they're gonna incur for this massive custom module that you gotta build to make that happen. And they're not gonna be happy on the back end when they didn't know that that's what was gonna happen and now nobody can maintain that magical custom module. Yes, technical debt, so let's say that I decide to buy a cheap used car but now I have a lot of maintenance and I have to replace the tires and things like that. That's my technical debt on buying a used car. So in the end, I have to decide whether I want technical debt or the cost of a new car. So that's one example. I'm sorry, I should have asked who didn't know that. So this is the sprint cycle and where I see most companies kind of skipping is updating the docs. One of the things when the PM is really doing a robust job managing four, five, six, eight, 10 projects may or may not be feasible in the size of the project. Like just updating the docs at the end of a sprint can take a week but it is the most critical thing that happens at the end of a sprint. So somebody has to do it. Maybe you hire a documents person and it's a little lightweight person that you pay $20 an hour and they learn how to use Omnigraphil and they learn how to update docs. I don't know. Like you have to come to whatever resolution this is. Maybe it's your engineer said update the docs but somebody has to update the docs. Yes. All of the docs that we've talked about, the discovery document, the architecture documents, user stories, all the diagrams. Yes. Shouldn't the team be updating them? I have mixed feelings about that because it's expensive work and I'm not always fond of dumping things like that on engineers. Mm-hmm. Well, that's a good question. He's asking is he the only person looking at the docs? So you as a company have to decide how you want the docs to be documented. I like training up project managers to do it and then they review it with the architect and the team because it falls sometimes precariously close to busy work and I don't like putting those kinds of things on engineers obviously for a very complex project, right? You can't have the PM doing it but for most projects where it's like they want another view, they added a user, like these are not big things and if you do one or two week sprints there's a lot of updating to do but they always have to run it by the engineer, they don't get to sign off on them but we'll talk about the other thing. So and then the other thing at the end of every sprint is project managers have to make sure the tickets are carrying all this information. Now engineers are responsible for estimates and then if they busted estimates and things like that but the original sales estimate and then tracking actual hours and all these other reporting tools so now that as a CEO you're actually looking at real data not artificial data you can actually do and then the other critical thing is like getting your change orders in.  Okay and you release it out to the client and then the client sends you back a three page word document, right? And usually what happens is that gets parsed into tickets and gets called this thing called backlog and never ever ever use that to be a generic bucket again because backlog implies you agreed to do it and you're gonna do it and it's not gonna cost me anything else, okay. How many of you have had this conversation? We talked about it, do you remember? We talked about it and somehow that talked about it implies now that you're on the hook for it. So things get classified in four different ways. There are bug fixes and that you can call backlog, right? We built something, it had some bugs, we're gonna fix them, that's on us. In scope request, like you forgot there was something in the discovery, you forgot a user, you forgot to put on the event calendar, perfect. Out of scope request, they go oh where's our fill in the blank and you're like look at the discovery document, there is no fill in the blank and they go but we really must have it that is central to our business and it is critical.   Now some out of scope request are going to require discovery and architecture again and so then you have to say if this recovers discovery or architecture, a revisit to those two countries we've already left, we're going to say that it's out of scope. You can build it in phase 1.1, the day after you launch it you will immediately work on it and start it over but you have to decide whether or not you're going to ruin your MVP but those are the four areas and don't use just backlog, right? Like you can see there's gotta be a distinction on the feedback you get back from the client then this is posted into Basecamp. Of your three page were a document and 112 items, 14 of them were bug fixes, 62 were in scope that we had not yet gotten to, three were out of scope and we're gonna catch them in a change order in the next sprint and three are out of scope, yes. Oh, okay, that's okay. Yeah, he's saying he's never had a backlog item where the client bigger than 12. Oh, well I think everybody's different, somebody, yeah. Yes, but how do you get paid for the new ones? So, yeah, so you're true agile and that is okay but most people are not. So it depends on your style, yeah, yeah, yeah. So it depends on how you run your business, absolutely. So one of the things with Google Docs and Basecamp and everything, people start distributing information and I don't care where it lives in your organization but the link or the actual document lives in the ticket so when your engineer opens up, he has to go nowhere else, they're lazy. Good engineers are lazy, they're supposed to be lazy. They will not go hunt for stuff that they wish was right there. How many of you are engineers and say that's true? Yes. So remember we were talking about technical debt and this is how I talk with technical debt with clients. So let's say that they, and it features even because it helps prioritize. So they have 12 features that they want to build for this web project and then what you do is you just take 12 of these little things and then you just tell them where in the scale this fits. That's a very low risk thing that Drupal does out of the box. Boom, we will add that for you or that's a very high risk maneuver and it's going to involve a lot of custom work and incur a lot of technical debt, do you want it now? And you know, most of the time they don't. Like they will, you can propose to them a lighter simpler way that is in this green area and most of the time if you visually show them this, they will back out of their demand. And you can do this with technical debt and say this is a minimal debt way, this is a high debt way and then because you've already had the conversation about technical debt they know what you're talking about. So we're doing pretty well on time, we're gonna be right at 315. So this is now starting development and look how long it's taken us to get here. I believe this is like slide 71. So we've done 70 other things before we started development and this is the biggest thing I wanted to impress on you is stop developing right after you get that deposit check as tempting as it is, don't do it. Do discovery whether they pay you to do it or not. You're going to spend those resources one way or the other. And it's also a good time to stop. Let's say you didn't intend to stop but all of a sudden you're seeing that their funding got pulled or your advocate left and now you have some other random person who is terrible managing the project. I actually talked with a company and they're like our project's miserable, why go a project manager with a former massage therapist? She doesn't know anything about technology. So that might be a good time to bail. And at the very least, you may not want to bail on the project but you might want to have a in-depth discussion with a client, you know. And these are the things inside of development and most of you guys have this but I have a thing called feature polish. So depending on the sophistication of the client and how many screens you're building for this, that or the other thing, they're always going to get to the end. Now they've been user acceptance testing with a small team and now they distribute it out to a bigger team. There are going to be things, it's not that they're not wrong, it's just that they want it a different way. And if you don't allow any budget and time for it and now you're trying to charge them for every little thing that they want, you can do 99% of the project great and they're going to hate you now. They're out of money, they're out of time, they're tired of this process because they've invested their time. And they just don't want to hear it. They just don't want to hear that you need another $1,000 or $1,500. So just budget it in. You know you're going to have to do it. I've never launched a site where the customer didn't go, oh, can you add this little thing? Can we have another view? Can we do whatever? So just put it in the budget and get over it. And then if they don't use it, guess what? Margin. And then we're going to start phase two. So if you don't have tickets, so let me ask you a question. Who is responsible for writing tickets? Yes. Team stakeholders and the project managers. Okay, who else has an answer? Yes. The product owner? The product owner? Okay. Who else? Yes. Engineers, and that's the right answer. So the project managers do the top line, I call them roll up tickets, I don't know what you call them, but it's the big ticket that says implement solar, 80 hours. Because that's what we sold. We sold solar for 80 hours. They're responsible for that. They're responsible for having a lot of information in there. And then all the sub-tickets belong to the engineers. The architects can structure out some big tickets if they're complicated or whatever, but engineers have to be responsible with tickets. That is their domain. Nobody messes with the tickets. The PM goes in there to organize them, and I have a lot to say about ticket organization and management, but not today. And how long should a ticket be? I know shops that'll let tickets be 48 hours, two weeks, tickets are four hours long. Because how do you know you're gonna bust a ticket if it's a 48-hour ticket? You won't know until the end of the week, and then it's too late. So four-hour tickets means that you break down things into small bits that you can fit on a sticky, oh, scrum, yeah. And then at hour one, you know if you're gonna bust the ticket. And busting the ticket is what tells us if we're over or under budget, if we need to go back and work with the client, if we're having impediments, we don't realize. Like without this small incremental check, you're just running wild. Now, when your team gets more sophisticated, you can get to eight-hour tickets, and if you've got a developer that rocks, you can maybe go to a two- or three-day ticket, but nothing over that, and in the beginning, four-hour tickets. It's a pain, because it makes so many tickets, but you'll get really good at it, it won't be as bad as you think. So this is not a ticket. How many of you work on tickets like this? This is not a ticket. Like you should not work on this. This tells you nothing. So Carl started this.  It's going, not working on them. I'm like, what do you mean not working on them? And so he goes, look at what it says.  I'm like, oh, I see your point. So we started doing snippets. Like if you go to the view screen, there's about what, 30 different configuration things. Do you want the field hidden? Do you want the field not hidden? Is it a link? Is it how many characters? What is this? You have all of those controls on there. Do you want this to be a block? Do you want it to be a node? And so I had one of the engineers type up all of the variables that are on a view. And now a view has all that information on there. Exactly which image cache profile they're supposed to use, exactly what it's supposed to link out to, whether we're doing a more or a pager. Like all that stuff's in the ticket because we have a template for it. And so now guess what? Every engineer can open that and tell me how long it's gonna take them to build. And that's a ticket. That's a good ticket. And that's the way you have to run. So when as a business owner, go in and look at your tickets. And if all you saw was that, your whole mythology about the money you're making on your business is a lie. So companies that don't run efficient have no idea whether or not they're making money. They don't know who's good. They don't know what parts of the development process went well and everything that they're accruing is false data. That makes me really popular. Phase two. So now we've launched successfully. The client did not have separation anxiety because you told them that there'd be a phase two. But a lot of companies now say, oh, we know everything about the project. So we're skipping discovery and architecture. Don't do it. Don't do it. You start from the beginning. This is phase two, not phase 1.1. So yes, you had a question. Yeah, he's saying so by the time you write that ticket, you could have built the view. And that is true if you are a team of one. If you are a team of two or a team of 12, and now how does the QA person test against this? What are you asking them to QA? They can't QA that. The only way they can QA is by going through this checklist. And so you can't write any formal way methodology to have QA. And oh, by the way, my PMs and my salespeople do QA, right? But they need to come to this ticket to see if this got built the way it said. So yes, it takes more time, but this is the other thing that happens. You build the view the way you want to without these specs.  You send it out to the client. The client sends back all this information. Now that's gonna get put into another ticket and then you have to rebuild it. And now somebody over here on theming already started theming that view because everyone said, yep, that's a view. And that's what we got. And then now the whole team is running in circles around a view that didn't get built well the first time. And then when you start getting into features, right? Oh, now we gotta start rolling back stuff. And now we've spent, instead of the 20 minutes it took to do this, now we've burned up 2.5 hours. And so that creates that problem. So yes, but your process isn't scalable and that's where all of you are. You are mostly with big companies and you're trying to scale. And without this process, you can't scale. You can't scale on this. You can't hire remote people. You can't manage anything. So that's the thing.  And everybody knows what that means. And so it can work. It can work. It just won't scale. And so then if that engineers out, how are you gonna tell another engineer to pick this up and build this ticket? You can't. So that's what it is. And that's a really good question because I get that pushback a lot. Like if I spend that much time, I could have just built the thing because you're fast, right? But it makes other problems. It makes the other parts of the system go flat. And that's what we wanna avoid. Any questions? Oh, can you go up to the microphone? I'm supposed to make you go up to the mic. And it is now 315, which is our agreed upon end time. So if anybody wants to leave, please feel free to do so. It's during the break. Yes. I can't quite reach the mic there. Do you, the exception's criteria. So the details are in the ticket. We agree for each ticket, those with the client. Do you follow the same process? So take the client through each individual ticket and make sure everyone's on the same page? No, because if you did the wire frames, it's the wire frames that are driving the view parameters. Yeah, yeah. Good question. Anything else? Yes. Yes. Why? Again, for communication and scaling. Yes, absolutely. Absolutely. If I have a team of 20 engineers and no one gives me an estimate, how do I know how much capacity I have? Oh, it doesn't matter where you put it. Like, you personally can put it wherever you want. But to me, I like having a ticket-driven development company because engineers live and march on tickets and that's where they are. But yeah, you can choose to do it separately. Yeah. Anybody else? Okay, did you guys get value from today? Yeah. So what is something that you're going to implement? You look very attentive all day, Bjorn. Nice. Who else is going to take home something and do it? Project documentation and updating. Yes. Yes. Yes. Yeah. Discrete project pieces. Much easier to sell too. And more profitable. Yes. Excellent. Yes. How do I sell discovery? So I actually explain that gap. I actually talk to them about their business requirements and I explain to them that once they go through discovery they'll have a much richer understanding of what they're asking someone to build and it's a document that they can take with them to go get other bids. Because when you write a good discovery document it's really like the world's best RFP. Because you'll have gone through all the user stories and the storyboards. You'll know how many content types. You'll know all that kind of stuff. Yes. Uh-huh. Oh yes, they're asking about the clients that come to you with the PSD somehow assuming that's an engineering document. That's a training thing and that may be a client you have to say no to. If they're really fixated on that you may have to actually say that's not a good client. And you can just tell them, you know this isn't a blueprint, it's a photograph of a nice house. Yeah, exactly. Any questions over here? You guys were attentive too? No? It's something you're gonna take away and start using. You. Yes. Oh. Oh. Well you can look for shops that actually have good process. Right, so now when someone says oh we'll just, you can start seeing red flags because they don't know how to really bid on your project, right? So you can start looking for companies with process. Sometimes it is a little more expensive but it's more important to be successful. You know, at $50,000 then unsuccessful at 35, right? So anybody else, any more questions? Yes. So there's a bof over there at 1015 working with the clients. So yeah, no, plug away. Would anybody like to continue this as a bof? Raise your hands if you want to. Okay, I'll see if there's a bof room and I'll put it up if there is. Thank you guys so much. It's been wonderful.


So I am back with my second video of the day covering a little more information I may have missed from the past few days within the world of Cyberpunk including a bidding war going on for an early copy of the game, media reviews coming soon, a poor patrol easter egg, an incredible advert in Brazil, news of the game running great on last gen and more. How's it going guys my name is DPJ and if you enjoyed this video leave me a like it truly helps me out and I do appreciate that support and if you are new around here and want to see more Cyberpunk be sure to subscribe. Ok so let's start with something absolutely crazy. There is a bidding war currently going on on ebay for an early access copy of the game and we'll look at that price 46 bids I mean what is going on people 4000 plus dollars wow now I understand there are millionaires out there that would pay these to play a game a week before anyone else to be honest if I had that kind of money I'd probably bid on it too but to actually see people bidding on it it is both crazy and amazing at the same time it just goes to show how much people want to play this game right now now I looked on ebay earlier and couldn't find this so it's either ended or I ain't doing something right on my behalf in the UK I have no idea but could it do a legacy killer for sharing this on twitter but yeah guys 4000 dollars for a game ok then so let's move on and talk about trolling for views now I came across a post on reddit which showcased a dude on youtube who claimed he played this game early and then made about 20 videos stating not to purchase Cyberpunk to stay clear of Cyberpunk Cyberpunk is terrible etc etc you get my gist what he's doing is hating on the game clearly for views and no I won't mention his dude's name nor will I link his channel because well fuck him no doubt the dude hasn't even played the game yet but either way there's no chance this game is going to be anywhere near as bad as what he's trying to make out with all the other media sources such as games by IGN and many many more employees from said media sources saying the game is fantastic and with what we know I'm pretty confident in saying this dude is full of shit now I know people clickbait with pretty thumbnails and capitals in their titles I do it everybody does it more or less we have to know that is to stand out but hating on a game for views is another form in my opinion ok so let's move on ok so I saw patrols easter egg has been spotted within one of the latest trailers as we see within this dynasty right here look closely at that TV yes people there are dogs wearing NCPD clothes poor patrol if you've ever watched that cartoon now no doubt this game is full of easter eggs for sure the one I'm most hyped about is seeing Siri from the Witcher obviously people for education purposes only but yeah ok so moving on and we have seen some great advertisements in terms of billboards across the world and much more this one though is definitely my favorite as it takes advertisements one step further in Brazil we see this on the side of a building and yes if you are wondering this has been painted I mean come on this is truly the next level and a great way in attracting that attention now ain't certain on this but I feel this fits more so the theme of where this is in Brazil as it's quite popular we see these kinds of amazing wall paintings over there so I guess this would fit in better more so over a shiny computerized poster for sure ok so moving on and over the next week you can expect to see reviews of cyberpunk being released from various new sources including IG and games but Forbes and more as it's being confirmed that on the 7th of December the views of the game will go live from all those who had early access to it which I'm kind of hyped for and worried about at the same time as you know there will be companies out there who will slate the game more so than necessary for those clicks it just had internet works nowadays but yeah the 7th of December is the day guys expect to see many many reviews of the game popping up all over social media on this day and finally guys to end the video it has been confirmed that this game does indeed run great on last-gen consoles and what I mean here is the Xbox one X and a PS4 Pro I mentioned this briefly in my last video where we compared the game on PS4 Pro to PC where it seems to hold up quite well but now with various other sources now coming forward stating that the game actually does perform amazingly well on last-gen it's truly good to hear now we do know they had an extra delay to optimize the game for last-gen and well it seems to have worked perfectly for them so for those playing on last-gen and are worried about how heavy this game might be don't be it said to run perfectly fine and on that note guys the end of the video has arrived now if you're new to my channel I want to see more daily cyberpunk well I cover everything from news to leaks to when the game comes out guides and much much more make sure you subscribe and if you did enjoy this video leaving a like truly helps me out but guys thanks is always for stopping by hopefully you enjoyed the video and hopefully I will see you on that next one