One of the big challenges for every service designer is getting buy-in from senior leadership. So what do CEOs and business leaders need to know about design to appreciate its value? That's what we're going to explore in this episode. Here's the guest for this episode. Let the show begin. Hi, I'm Audrey and this is the service design show, episode number 93. Hi, I'm Mark and welcome to the service design show. This show is all about helping you to design organizations that put people at the heart of their business. The guest in this episode is Audrey Crane. As a partner at DesignMap, Audrey has first-hand experience that not everybody in the world or gets the value of design right away. So in this episode, we're going to build our business fluency a little bit further and also talk about the recent book Audrey wrote called What CEOs Need to Know About Design. So at the end of this episode, you'll know how to better communicate the value of design so we can get more buy-in from senior leadership and do the work you love. If you enjoy conversations like this, don't forget that we bring a new video on the channel at least once a week that will help to level up your service design skills. If you don't want to miss any of that, click that subscribe button and that bell icon so you'll be notified when new episodes come out. That's all for the intro and now let's quickly jump into the chat with Audrey. Welcome to the show, Audrey. Thank you so much Mark, I'm glad to be here. I'm really glad to have you on the show as the new book is out which will be talking about a lot in this episode but for the people who don't know who you are, could you give like a brief introduction? Yeah, so my name is Audrey Crane. I'm a partner at a design firm called Design Met. We're based in San Francisco and we do design strategy and digital product design mostly focused on enterprise and B2B products. And you're also an author? I am. You can call yourself that way. I just checked your LinkedIn profile and it's prominently on there. Is it? It is. Our great marketing team must have got their hands on my LinkedIn profile. It looks good. I still can't believe it.  I don't even care if anybody buys it or reads it.  I do care. That's not true. Yeah, so the book is what CEOs need to know about design, a business leaders guide to working with designers. And it's published with Sense and Respond Press who does these great little practical books. All the links will be in the show notes. So if people are interested in the book, links down below. And we'll be giving away a signed copy, but more on that at the end of the episode. Audrey, I haven't prepared you for this question, but you're on the service design show. What is your first memory of service design? Do you recall hearing that term somewhere? Yeah, so I think probably like many people that go way back on the internet, and especially in Silicon Valley, adaptive path was, I think the first time that I heard about it. And I'm sure, I know there was a conference as well that was kind of funny because it was a design conference and all the designers were sort of, this was probably the late 90s, were kind of trying to explain what their practice was. So there were lots of information architects and interaction and interface design. I think Cooper had for Don Norman had coined those terms. And every, each presentation had sort of a circle in the middle and then other just like research or whatever. And then it just depended on the speaker, like what the title was. What was in the middle? Yeah, exactly. So I think I also heard about service design there and it was one of those kind of Nelson clock-looking diagrams. Funny. Yeah, I can imagine. And it's probably familiar to a lot of people who are listening that you're sort of always the epicenter of the rest of the universe. Of course, yeah. Yeah, but I, you know, it's funny that I think the second place I heard it was a designer trying to insist to me that we didn't do service design, doing digital product design that was very B2B focused. And he's like, we don't do service design. This isn't what we do. But the question was sort of inevitable. Like, okay, well, people are going to use this tool, but where are they coming from? Oh, well, they were talking to this other team and they got this output that was the input into this tool. Okay, well, how did that go and how do they know and what format is it in? And so it's sort of a natural extension of what people do when they do digital software design if they're asking those questions. Exactly. Yeah, I think, well, this might get a little bit philosophical, but I think everybody is already doing service design whether they know it or not. Like, you cannot be not doing service design if you're basically in any business these days. But the question is, are you doing it consciously? Yes, I feel like you read my book already. The very beginning of it is kind of addressing this idea that design doesn't exist somehow because it's a B2B tool, so there's no design. And the question is just whether you're using it to your advantage or not. Okay, without giving too many spoilers, let's rather jump into the topics you shared with me. The question, I ask everybody, are you ready to start doing some interview jazz? I am. I have your topics over here. And the first one, and of course, all going to relate to the topic of the book, the first one is going to be leverage design, how coincidentally, and do you have a question starter? I do. I'm glad we didn't totally give that away. So my question starter is, how can we help more organizations leverage design effectively? So I think that we live, and I was just watching your video cast with Jorge, who's a friend, and I feel very lucky to call him a friend. He's brilliant. He's teaching at CCA, and really any time you're having, sometimes he's in our office even, and I'm getting a cup of coffee, and in a three-minute conversation, we're already at some PhD level that we can probably even keep up with, where Jorge has read everything and his extraordinary book. We have this bubble where we're having, as the design practice advances, we're having more and more and more effective advanced conversations about design. And my perception is that we're creating a gap, and there's a schism between us and our design conferences and these advanced conversations, and people who, her design is important, but don't know where to start, or think they don't have design, but the, I can't remember who said it, the alternative to good design isn't no design, it's bad design. Something is there. And so, in my world as a consultant, I, it was just a few weeks ago that I was talking to an engineering manager, and I said, of all the products that you guys build, it was a financial services, B2B financial services. All the products you guys build, what percentage of those are designers working on the teams? And it's kind of an obvious leading question, right? There's a clear right answer to that question. And what he said very honestly was, I mean, I think about 60% of the teams who build products that customers see, or that our employees use, that have some kind of grapple, have designers working on it. 40% no designers. So maybe a better question is sort of like back to how can we, how can we close this gap so that these companies who don't know how to hire designers, don't know what a wireframe is, don't know how to use a designer once they've hired them. How can we close that gap so that they can like design effectively? Right. There is a question in my mind that relates to this and I'm sure there must have been a point in your career where you thought, I need to write a book about this, like closing this gap. What do you recall a moment, a tipping point where you thought I need to, we need to wake up, we need to close this? And yeah. Yeah, there was one actually. So a CEO was referred to design app. He was the CEO of a, it's a sales tool and two or 300 employees and he said, look, I was an engineer. I understand technology. I've learned as I've been promoted through the years about HR and marketing and finance and operations. I understand those. I know that design is important, but I don't know how to use it or how to learn about it. Can you help me? And that I was sort of gobsmacked by the obviousness of the question and the fact that nobody had ever asked us that before. And like, what do I do? Do I, he doesn't want to learn Photoshop or sketch, right? Handing him the design of everyday things or about face is not going to answer his question. There's no place I could point him. And so that was the kind of the spark for this book. And since then it's just gotten reinforced over and over again where smart people with successful businesses are reading, you know, analyst reports and want to do something, but they don't know how. There's not a good gateway in for them. There's no way in. There's no way in. And it's reinforced over and over again when I was just at a company a few months ago and they heard the, they heard design is important. I won't tell you what they do because I think you'd be able to figure out what company it is, but they have one designer. And this is a common mistake, right? You got one designer, you're like, could you do our logo and our letterhead and our marketing sites and the service design and the product design itself? Both visual interaction, you look like you don't know what you're doing if you post a job, posting that. And then if a designer takes that job, that's a good indicator that you guys are way in trouble. So they had done that. This was women's first job out of college. And they said, Audrey, we'd like you to look at some design work and give this woman some feedback. I said, okay, sure. And I was visiting, they brought me into a conference room with eight people, including the designer. And they asked her to open sketch, but she did. And there's a screen with their four logos on it. And there were 20 more or something. And I am sure you can appreciate, Mark. I was horrified. And I said, this isn't how we do critiques with eight business analysts in the room, first of all. But second of all, who is the screen for? Why do they need this? Who's using this product? What are they going to do with it? And she didn't know that it was her job to ask these questions. They didn't know that it was her job to ask these questions. Everybody thought that it was their job to tell her what screen to design and her job to make it pretty. Right. A very superficial understanding of design. Maybe we'll get to this, but if not, let me ask you this question right now is without getting into the how for, because that's like super tempting. How do we explain this? Or how do you, what is the one or two most important questions that we should be asking ourselves as a design community to figure it us out? To help to close this gap? Well, I think one is why aren't we trying harder to fix this? Why isn't anybody trying to solve this problem? I think it's fun for designers to talk to designers about design enough and we're all enjoying learning and getting better at our practice, but I don't know anybody to do this. I think it'd be very interesting to say of all the companies in the world designing digital products or anything, designing anything to that point of service design, how many of them have a designer on staff? And why aren't we trying to quantify that? And why aren't we trying to fix it? Why aren't we trying to reach those people in a meaningful way? What's so compelling about sort of walling ourselves off? That's a good question for the community. And it also makes me think again, when I created the first course here for the service design show, it's called Selling Service Design with Confidence. If clients don't give you the opportunity to do good, proper design work, then it's no use. And I sometimes have the feeling that the problem is so much in our face, it's so close that we're sort of not seeing it. We're seeing straight through it while it's right in front of us. I don't know. Yeah, I mean anybody who uses any especially B2B tool knows that it's a problem. Like it's a problem that exists. And yeah, we sort of go into this like silent subset of rarefied design and just live there. Well, I think this would be a good transition into topic number two. Let's give it a shot, see what happens. And this one is called Common Mistakes. Common Mistakes. I would say how many? How many? Let's see. Maybe wait, we can use what if. What if we could what if we could reach these people that you and I were talking about in these big organizations with kind of crappy design happening? What if we could reach out to them? And help them solve the most common mistakes or maybe the most impactful mistakes? Like what would those mistakes be and what kind of impact would we have if we could solve for those? Yeah, so I guess the underlying question we also need to ask here is what kind of common mistakes do you see? Yeah, yes. And I mean, I think we gave it a sneak peek to that. We already talked about one, which was the kind of trying to hire a unicorn thing. And I don't know if you've heard this title is being used more product designer. It's a title that I again, because I guess every winter we need to argue about what design titles are. But product designer I've heard it's described to me three different ways. It's like a fun party question. Like what is a product designer? But one person described it to me as someone who does in digital product design both interaction and visual. And I wouldn't be shocked if they said and service design. So even is a title for a unicorn that's not unicorn. So anyway, I think that we covered one, which is trying to hire a unicorn or hiring just one designer. And they sort of like sit in a corner. And I cannot tell you how many designers we've hired because they were so tired of being the only designer on staff. Lonely, yeah, desperate. And if you get stuck, you're kind of stuck. You're alone and you're kind of do everything and nothing is happening. And often when there's that little resource available, it depends a little bit on how much software is being produced. But there's no uplift. So their work isn't getting seen. Sometimes the work isn't getting used even. I met a designer who told me a story of he was walking by a room, a bunch of QA and engineers were in there. And they were like, hey, Joe, I can't, that wasn't his name. But Joe, Joe, can you come in here and look at the screen? So 12 people are arguing about, you know, whether something should be a pull down menu or radio buttons. Engineers and QA people are arguing about this. And they want his opinion as the sole designer on staff, another about 200 person from. And he said, do the design that I made for this screen not work? This is very different. And they said, you designed the screen? We didn't even know that you did. So, so you can imagine just kind of having one person sort of spitting out what little coverage they can do across all this stuff. It doesn't get doesn't have that uplift. And it doesn't get used in the same way. I would say also giving good feedback. I mean, what if all CEOs and really business leaders writ large gave useful or productive feedback? Imagine how different feedback sessions would be. How far can we expect or should we expect of business leaders to become fluent in the design language? I don't think we should write. Yeah, so. And it's yeah, I see the face you're making. And I agree with you. It's it's interesting to me that we so often we offer clients. We have some workshops and we say, these are kind of ready to go. So if you guys want to do a workshop with us, we can do them. And and one of the options we give them is giving feedback. And I'm shocked at how often the giving feedback one is chosen. As I think, well, just like for you guys, isn't it just like saying your opinion? But I think they're nervous about it because there's some suggestion that you should be fluent in the language of design or have some level of expertise in design. And then you're in a you're the leader, you're the ranking person in the room with a group of people supposed to be doing what? Like showing some expertise when you don't have it. But it's not your job to have it anymore than it's your job to be a great developer. Right. And so what what I asked for from business leaders is that they focus on their intent, their intended outcome. And that they ask questions about how it supports that intent. So that's kind of like the main core of it. And then the important hygiene is to start with the question, what are you looking for from this meeting? And I'm sure you do. I teach designers when you get in a room, you say, OK, I'm just looking for if people can actually do this with that, if it makes sense. I don't care about color. I don't care about typos. And to always start with that, it could be 10 seconds, five seconds. But a lot of times designers skip it. They kind of jump right into the thing. And then what happens is a business leader says there's a typo because that's something I can obviously add value. I know. Yeah, yeah, yeah, yeah. That's an expertise I have. And then the designers like looks defensive, right? Oh, no, no, no. We don't care about typos right now. And then the business leader kind of looks like a jerk because he or she didn't know that that's not the kind of feedback we were looking for. And it's it's very hard to really have a great feedback meeting. So, so, you know, I would say the good hygiene and then helping us remember to stay on track with our intended outcome. And you could have a great feedback meeting with the business leader doing nothing that asking questions. Yeah. And though that was my question that just arose while you were explaining this, I can imagine that it's not about business leaders becoming fluent in design. Maybe it's the design community becoming better at asking business related questions. Yeah. Getting the, is it? Yeah, I think for sure. Yeah, the business, the design community getting more business minded. I don't I don't think we're that bad at this anymore. But there was a time when designers were we had to fight so hard for a seat at the table or to be heard or that it was almost, we almost lost sight of the point and it was like design for design sake. But the fun thing about design is that it's bounded problem solving, right? The boundaries are what makes it fun and interesting to me at least. And so the business context creates those boundaries in which we operate. And so it's really only just in the last five years that educators like CCA has an MBA program and that they're really starting to speak business with designers, which I wish we had been doing in the first place because it's such a critical part of being effective at solving the problem. If you don't know what the problem is, how are you solving it? Wow. But I completely agree that designers being more business-minded, business leaders being more design-minded can really create a dialogue that's really effective. Let's, no, one more question about this because this was about common mistakes. Have you seen a change or something that you said or that you do where it starts to click for business leaders? Is there something that somehow creates an aha moment? I have seen that. I tell them, what if you use the Socratic method of giving feedback to kind of restate what I already said?  So just asking questions and I asked them to do this. They say, just go into your next feedback meeting and just does an experiment. Just try it. Just ask questions and see what happens.  Yeah. Yeah, that's super powerful, right? Something simple to prototype to experiment. And going through the experience is probably what creates the aha moment. For sure. I could talk to them blue in their face, but until one tries it out, it's impossible for it to really click. I think. I haven't read your book, so I can't comment on that, but I can imagine that for a lot of people outside of the design community, and then we go to really get design, they have to experience it rather than we see or hear it. And it's quite experiential. Yes. It's funny you say that. You remind me of a client of ours who's a really successful. They had a great exit. He sold, it was exact target, and they were acquired by Salesforce for like $2.5 billion. So the CEO of that company said, of working with DesignMap, I think this is a good analogy. He said, working with DesignMap is like buying your first $300 pair of jeans. You're like, what? That's crazy. But once you do it, you're never going back. You're never buying jeans that will maybe again. Yeah, go ahead. It's about the investment, so that does stand out, but it's about the experience of it. And it's impossible until you experience it in some way. Yeah, so the challenge on us is to create enough confidence for people to make the leap with us. That's one of the major jobs we have. Sorry, you strapped right to me. Yeah, I was saying our job is to give, somehow upfront, the confidence for people to do this, even though they haven't experienced it. Like it's making the bungee jump for the first time. How do you know that the rope will... Well, yeah, it won't break. Yeah. We're as an industry becoming experts at creating little, tiny experiments, right? Exactly.  Topic number three will be about maybe that. Tiny little experiences where the magic wand. That's topic number. Great, I already used up what if. You can reuse them. I do like this one. What if... My what if is about... Yeah, so what if I could wave a magic wand and solve and change one thing about business leaders, writ large? So I think that business leaders have caught the religion of talking to users or customers. At least they've all heard that they're supposed to do it. And I think a lot, a lot, a lot of them are doing it. The thing about business leaders, CEOs, entrepreneurs, founders, product managers is that they are usually super charismatic, right? A product manager isn't usually the boss of anybody. So they're evangelizing. People are excited to work on this thing. If they're doing their job well, engineers and designers and customers and executives or site. And they take that charisma and especially if they're startup founders, they're pitching all the time. They take that good-looking, charismatic, fabulousness out in the world. And they talk to customers or potential customers. And what they find out is that they are super charismatic. They may or may not be learning anything about what they're trying to learn about. And so if I could wave a magic wand, I would teach them to take that hat off and put on the hat of, I won't say a researcher, but someone without a horse in the race. So the analogy that I use, and this is another thing that clicks with them and it's exciting to talk to them about, is there's a woman named Beatrice Ward who wrote an essay on typography called The Crystal Goblets. And she says, she imagines a bottle of wine. And there's two glasses. There's this gold and jewel encrusted, like substantial thing. And then there's just a wine glass. And which glass you might choose, Mark, to drink the wine from tells me if you're interested in experiencing the glass or the wine. With Crystal Goblet is designed to be present as little as possible, but just to present the contents as clearly, but literally and figuratively as it possibly can. And so she makes an analogy to typography that when you're reading a book, if a typographer has done their job well, you don't notice the typography, right? It conveys the content as well as it can possibly be conveyed and gets out of the way. And nobody's impressed except for other typographers because they don't notice it. So you could apply this analogy, I think, to technology as a whole, but I apply this analogy to talking to users. So my job when I'm talking to users is to be a Crystal Goblet, to be there as little as possible and to just make space for the other person to fill. And there's lots of techniques for doing good research. Steve, I know, is on the show and just not being silent is a way to make space. Asking questions that don't have an end. So was this experience, and people getting comfortable and they want to say something in that space, but I would say 80% of good research practice can kind of fit into the auspices of this analogy.  If you're not really learning anything from them about how much they like you. And they, what's hard is that people who aren't really self-aware don't know that they're not great at talking to users. But so the people who are the least good at it are the least aware that they're the least good at it. It's kind of the Denning Krueger thing maybe. But I have seen entrepreneurs and product managers go, oh, that's a completely different way of thinking about it. And I've done some exercises that I have them go through sometimes, but even without that, this just like goes off in their head. And what if instead of coming back and saying, huge success, they love it, I'm brilliant. They love me. What if they came back and said, these are the things that they liked. These are the things we learned. Right. These are the things that we need to address. How many products would be 100 times better in the world? I'm sort of recognizing a theme throughout this episode with the things you're sharing and that is asking better questions. In a lot of situations, it's about asking better questions. And those lead to a lot of good things, right? And in this case, getting out of the way and asking the good, well, better questions. Yeah. Yeah. I didn't think of that, but I completely agree with you. It's sort of not knowing the right answers but asking better questions. And what's so nice about designers is that they got trained by being criticized for years. And so their ego gets out of the way, right? There's me and there's that thing. And they're not the same. And so if your ego is out of the way, you don't need to know all the right answers. You don't need to be proven right. And that's quite interesting because I think maybe that I hope that is changing. But of course, there has been a group of designers that is still educated in the way that they have to be the expert and they have to know. I don't think they are watching the show, probably. But there is still that tendency of the designer as the expert, the creator, the hero. And I think that's also stuck with, that might still be the public image of a designer in whatever sense of form. Yeah. The kind of diva thing. Well, yeah. The people who create the artifacts that we see at the design shows. Yeah. That's... I mean, to be honest, I do expect expertise from my designers sorry, something made a noise. A reality. Yeah. My mentor was Hugh Deverly, who studied at Yale.  And I was there at two o'clock in the morning trying to make sure that stuff lined up. There is a... We know about the readability of all caps versus candle case versus lower case. And there is some expertise that I do expect that should just show up. But I think what we are becoming experts at is learning what we don't know. So, yes, you have all this stuff and you better know it. And I expect you to be good at it. I want bullets hanging. But also I expect an expertise in how to learn. Effective and efficiently with a minimum of investment and maximizing our confidence that we actually learned something and we understand what it means. And then that kind of ideating to solve that. So, it's... I mean, I think it's... True expertise doesn't require outside reinforcement kind of thing, you know? I agree. I agree. We're heading towards the end of this chat, but not before we've done two really important things. And the first one is I want to give you the opportunity to ask the community a question. Is there something you'd like us to think about? Yeah. Asking better questions. Let's put it in practice. Yeah, yeah. And I think we kind of started with the sort of how might we reach outside of our bubbles of conversation in which are productive and useful and we should keep having them, but reach out to companies that have zero designer on staff that have engineers, business analysts, product managers, project managers doing design. How might we reach them and help make their jobs easier, more fun, their output better and the outcome better for their companies and their customers? Because I think that's a great question. I don't know how to do that, to be honest. Well, yeah. Well, it's up to the people who are listening and watching to come up with answers. It's up to us to ask the questions in this case. The other question that I have for you is if people want to read your book, I'll put the links down below, but we're also going to give one, we're going to do a contest, a giveaway contest, and not just any giveaway contest, a signed copy, but people have to do something. How do we, how can people compete? How can we win a book? Yeah. I'm super excited about this. I want to ask, I get to ask the questions. Again. My favorite thing. Yeah, so I shared a couple of stories about companies that weren't leveraging design or didn't know about design. One was the CEO calling and saying, what do I do? And the other, another one was the engineering manager saying 40% of our products go out with no designer and staff. And then I shared the third one about the designer with the four logos. So I think it would be really fun to have a contest for folks to share their own stories of organizations that they saw or worked in that weren't aware of what's possible with design or maybe weren't aware of design at all. And I would like to read those stories and then we'll say the best story from the trenches like that we'll send a copy of the book to. Stories from the trenches. A signed copy of the book. Can you show it up again? And so that people know what CEOs need to know about design. Yes. All right. Audrey, when people want to reach out to you, email LinkedIn, Twitter, what's the best way to? It's all good. I'm odd crane, A-U-D-C-R-A-N-E on Twitter and or LinkedIn is fine, but probably what's easiest is Audrey at designmap.com. That's with an M and not an N. Not design maps, but design map. All right. Thanks so much for sharing. Thank you for writing the book. Thank you for putting in the effort over the last two years.  Thank you so much, Mark. It was a pleasure. It was super fun to be on. So what is your biggest takeaway from this episode with Audrey? Leave your comments down below. Also, if you have any questions based on what we've discussed, we'd love to hear them. Leave your comments again down below. And if you know somebody who might be interested in what we've just discussed, make sure to grab the link and share this episode with them. That way, you'll also help to grow the service design show community and help me to invite more inspiring guests like Audrey. We're going to continue in this next video over here. So if you want to stick around and level up your service design skills, click over here and I'll see you over there.


Hey Virgo, welcome back to my channel. This is Kelly from House of Virgo. Hope you are all doing well. Hello everybody in the chat. Welcome, welcome. If you're new, please do hit like, share, and subscribe. Please do join in on the chat every evening or every day when I upload. Join the family. All right, you guys, this is a channel strictly for Virgos. Virgos Sun, Moon, Rising, or Venus. I also do personal readings and there's a link in the description box below this video if you would like to purchase or book personal reading with me. All right, you guys, let's see what is going on in your love lives. Virgos Sun, Moon, Rising, or Venus. Okay. Wow. That, that is so weird. This night of sorts, I'm not even kidding. When I was meditating on the cards prior to starting your reading, this card was shooting out at me like it was crazy. The Night of Swords totally a fast talker. Someone who comes in and says a whole lot of stuff about making a lifestyle change, wanting to do things differently, what have you, but they're more of a talker than a doer. And I was meditating on that card and I was thinking about it, like who is who is this person that says a whole lot of nothing. They say things, but then their follow-through is not there. Not there. They're kind of like their ideas and their plans and the things they want. They just, yeah, I'm gonna do this and I'm gonna do that. I'm gonna do this and I'm gonna do that. And let's do this and let's do that. And then, but they don't follow up with anything. They don't follow through. So I kind of feel like I don't know. This is coming out as perhaps the person that you're connecting with. Okay, here's Pisci and energy. So the hanged man. Six of cups. You guys, there is definitely somebody coming back from the past here who has got a whole lot to say to you. I'm seeing things differently. I have a new perspective. You know, I know that even though the situation is precarious and we're stuck right now and we can't do something or we can't move forward. We can't go in a particular direction. I still want to move forward with you and I've got all these new ideas and these plans. Okay, so you do have that happening here with somebody that, you know, from the past. But we'll go more into the reading and see what's going on here. Okay, so it's death cards. Scorpionic energy. Nine of wands. Page of wands. Three of cups. Queen of wands and the nine of cups. Okay, bottom of the deck. The world. Change. There's change happening here. Virgo. Some of you have like learned a lesson and you're moving on. But there is something here about travel as well. Some of you are moving away or traveling or you're getting away from a relationship. You don't want to be in any longer. Okay, got the King of Swords showing up here with the Knight of Cup. So air energy coming in. Somebody's not letting you go. You might be deciding that you're gonna go or you want to leave or you don't want to be in something anymore. This person's like, nope. Nope. This person's like, if I'm gonna have to propose to keep you here or do something that's like romance you. This person's coming in with a lot of charisma. Air, like an air sign. And you know, that feels to me like a lot of you as this person comes in in this energy.  I love you. I'm gonna hold on. Air energy. Okay, really coming out with the truth.   Watch it shake. Boom, boom, boom. You had your chance.  Watch it wiggle. Because it's going in the other direction. I killed myself. Okay, let me see. I want to see what you are. Virgo. What you doing, Virgo? What you doing over there? All right, let's see what your love messages are. This person wants to marry you. Virgo's like, see my butt? Walking out the door. I'll take, you know, you're watching.  Getting to know each other. Calling in your soulmate. Okay. Again, you're getting a phone call. Somebody's calling you. All right, let's see. Let's go in deeper and see what's going on with this person, right? So they're a fast talker. Jive talking. Jive turkey. That's what this person is. They're like a jive turkey.  We're gonna do that. We're gonna be together.  Let's get back together. I know what you need. I know what you want. I'm coming in. I want to, I want to be with you. I want to marry you. That's a proposal. The situation involves marriage. If you were divorced, coming in with that marriage thing, definitely.  They're coming in quick. Oh my gosh. All right, for some of you, they're giving me a date here. You take that however you want. For some of you, you're getting a proposal on December 6th. Somebody's coming in. December 6th. Or you're dealing with someone whose birthday is December 6th. Somebody also, I'm hearing September 13th and I'm hearing March 9th. Oh, okay. Oh, yeah, also. Well, they said it's either March 9th or it's September 3rd. Okay, I don't know whose dates and what that's about, but this person's coming in and bringing like, I mean, what's this card? This just fell. Oh, 10 of Pentacles. Oh, yeah, this person's coming in with the full nine yards for marriage and wedding. You know what? I see a lot. I see communication definitely. I see a lot of talking, a lot of, but it feels very, and I have to keep it real here. It feels very salesman-ish.   Like, what are you, like, it's surprising. It feels very surprising. But what they're saying is they want to get back together. Don't leave. They're going to marry you. They want to hold on to you. They're going to, like, make some kind of a proposal to you. It's almost like extreme excitement. Very assertive with this energy. I mean, listen, Virgo, this person's coming in with like a sincere offer with the six of cups. It really feels to me like, because you did the shake, rattle, and roll right out the door.  And that's hot. That, this person's like completely, they're very turned on. They want to like, they want to open up and spend time with you. I definitely feel it. So, all right, let's go into a little clarification here, because we got to go in a little deeper, you guys. You got to go a little deeper. Okay, Knight of Swords. Okay, got some, they're coming in real stable though. The King of Pentacles energy, Virgo Taurus Capricorn energy. This person's coming in like, as a good proof, they want to provide financially. They want to give to you. Okay. They want to come in and invest, definitely. I mean, all this communication coming from them. You know, I want to get back together. Let's, you know, let's get married. I want to marry you. I want to be with you. I want to be in a full on commitment exclusive, just me and you, nobody else. I see things differently. I have a new perspective on things. Don't leave. Virgo, don't leave. Don't leave me out here. My spirit guys are arguing over what song to give you here. I heard, don't let me down. I don't know what that's from. I don't know who that's from. Don't let me down. They don't want you to let them down, Virgo. Oh yeah, they got plans. Look at this. This is a long distance relationship for some of you. Three of ones. Always that situation. This is travel. This is like expanded. Some of you might be across the water from each other. Different sides of the world. Okay. Yeah, this person's like looking out on the horizon.  Look, don't tell me. Don't tell me what I'm seeing here. Who am I being? Right? Some of you, like your feet are like these, you're walking your boots. You got your boots on. These boots are made for walking, but you are still kind of looking back a little just to see if they're watching, if they're checking. Some of you still check in your text messages. You're still checking on social media because this is the worldwide web here. Some of you are like, come on. Come on now. You don't want to really go, but you know you got to go, but you don't really want to go.  They don't know that you're still watching them or you're still seeking them out or looking at them a little bit here and there.  Hmm. I wonder if they're still with that other person. Hmm. I wonder if I can catch them online or see they've posted anything. Oh, oh wait, my person's not online. They got off. So, all right, let me see. Let me ask some friends about them. Let me see if I can see if there's anything on the work website where they work, if there's anything posted on there. Maybe they got a promotion. Let me see if something's showing up there. You know, I'm going to drive past where they work. Hey, come on, you guys.  Who knows? Some are like, where the MF are at? Where'd they go? Some of you are still looking, you know, but a lot of you are just kind of like, I'm going to take one more look and then I'm going to keep moving because this isn't happening here. And that's fine. Do what you got to do. But the death card is here. Okay. The death card is here. So definitely an ending in a new beginning. I'm going to start saying the word definitely instead of with an F. I use a T H. This is definitely happening here with this person.  It was still a lot, a lot left unresolved or not revealed. And I feel like this person, they're ready to open up and tell you more, share more with you. I just want to get a card for the six of cups here. Oh my gosh. You can't make this up, you guys. You cannot make this up. So here they come. This ease of cups is a blessing. Some of you listen, I just get this sense, right? Some of you were all like, all right, well, let me, let me just play this right a little bit.  You know, I want to be with them, but they're not giving me anything. So let me just orchestrate that I'm going to leave. I just so I just want to see what they do. Let me just do the no contact thing, but I'll just kind of peek on them or check on them and see if there's any signs. Let me just, let me just make it look like I'm really leaving, but I'm really just looking back to see if they're watching me leave.  You don't really, I just feel like some of you are like, well, okay, this is how this is what you're bringing me to. This is what it's come to. This is what I'm going to have to do. All right, we'll see who's going to play this game, right? And they know, look, look, I love these cards, right? There's your person right here and there's you.    You know that this person's watching. Some of you don't even care but look, they're coming in with this Page of Wands. They're coming in with this, can we talk?  You look pretty good.  Hey, can we talk?   You know, this is this card here. So if you're dealing with a male, this is your, your male. It's definitely like this. If you're dealing with somebody else, you know, another, the, a different opposite gender, whatever, female. Okay, let's say Devan and Devan masking on family, dealing with a feminine. She's like trying to contain herself because she wants to hold it. She wants to touch it. She's missing that. It's, I'm just feeling an energy of, your person is kind of getting turned on. Some of you are on, they just keep bringing me back to this card. Some of you on the internet and you're purposely posting pictures of yourself. Now listen, I don't always think that that's the best idea because it really just depends on the type of person that you're, that you were dealing with. You know, you could have like super alpha type people who are very competitive and they see that and then they get fired up to come after you and then you could have like super beta types who are very insecure and they're like, I'm never going to have that. They don't initiate. So I think you got to be real mindful when you're doing something like that because, you know, it's not, everyone should be put in a general category. You know, everybody's, everybody's a little bit differently. So if you're on there shaking your butt on the, on social media and you're really putting it out there, that person that you're dealing with who is kind of an alpha type competitive and a conqueror is definitely going to see that come running back. But if you're dealing with someone who is quite insecure to them, they're just going to see you and say, well, she looks, he or she looks like they're having their time of their life and they don't need me. So I'm not going to do anything. Right. So I don't know exactly who you're dealing with, what kind of person you're dealing with here. But I can say that there's definitely going to be communication about, I feel, if you're dealing with someone who's alpha, everything that I was saying, they're coming in like super fast. If you're dealing with someone who's really not like that, but you weren't posting stuff online or really, you know, I feel like just the fact that you're pulling away a bit and still, but still keeping tabs, they can pick that up. I don't know if they're very intuitive, but they can kind of pick that up that you haven't fully left or they're still hoping. And so they will try to come back in here. All right, show me the death, the death card. Oh, death card. This person's coming out of hiding. If they were in isolation or not communicating with you or not talking to you, or you guys were just not talking to each other, there was a blocked energy. Oh, wow. They're coming out of that. That hermit energy is very like withdrawn. They're coming out of hiding to talk to you. They want to talk to you. They want to reveal, tell you some stuff. Let's take a look here. It's not just the physical, but for some, it's just this person. It feels like they have such a thing for you. They're so attracted to you. They're so very drawn to you and just to you. There's something about you here, Virgo. Let me see. Nine of Wands. Yes, the shadow, addicted obsessive. This could be sexual obsession.  They're very greedy, just sexual lust. I mean, is it more? I mean, the ace of cups is here. So I do feel like it's a blessed union, but if you and your person separated, you guys away from each other, that right now is really what they're missing. They can't imagine somebody else having their hands on you. They can't imagine someone else kissing you or touching you. It kills them to think about it. It's one thing when you've got a person who's talking to somebody else, but if they're actually touching and this person is so, I don't know. For some, it feels like it's turning them on, the thought of that, that other people want you. But at the same time, I feel they're angry. Are they going to be very persistent in coming towards you? Because it's a challenge. You must be dealing with a very alpha type of a person, male or female. So yeah, they're coming in to reveal some stuff to you, tighten your bond. Let me see here.  I feel like a little bit of this is yesterday's reading this person. Oh my gosh, they want to know, oh, getting to know each other. They want to know if you're talking to somebody else. If you're getting to know another person and it's turning them on. Oh my gosh, drama. There's so much drama. That's reading already. There's so much drama. Sorry, guys.  This person is spying and wanting to know if you are talking to others, other males, other females. If you have your options open, if you're not wasting time with them anymore, it's pissing them off yet it's turning them on at the same time. Psycho. You have a psycho. You have a psycho.  Some of you are kind of like, yeah, I know. I know my person's a psycho. I know my person's a narcissist.  I'm just like, I'm leaving, but I'm going to make sure that they make sure that they see me leaving and see how good I look walking out that door. So much drama. Oh my God. Virgo's episode 2222, Virgo's, this is like a crime scene. This is like forensic files here. You're leaving crumbs. You're leaving crumbs, breadcrumb trails for this person to pick up and chase and come after you. Some of you don't even know you're doing it.  Those of you who are doing on purpose, I don't care. I'm doing me. I don't care. You do whatever you want. I'm a superstar. All right. Oh, I forgot my music. Darn it. I set it up and everything, and then I forgot to turn it on. Okay. Remind me to do it tomorrow. All right. Three of cups. Okay. Yeah. So this person definitely wants to have a celebratory connection with you, for sure. They definitely want a reunion. Oh my gosh. Threes are always about expansion. Threes are always about union. I know twos, twos are more about duality and partnership, but threes are more about coming into union together, coming together. I feel like this person is 100%. They're looking at you like you've got this queen of wands. They're looking at you like you're extremely passionate. You are very feisty, but this person is now as well. They're showing up here in this energy, male or female, as being very self-assured and confident, but I feel like they're projecting that onto you because that's how they're feeling about you. They want you to be in this energy with them. The queen of wands is extremely passionate. She doesn't think. Here, she doesn't think about things. She doesn't over talk. She does, but she's mostly in movement and she's mostly on fire. Let me see.  See, ace of wands sitting on the queen of wands. This person is coming in male or female. Okay. Just heard. If it's a female, she's going to peg you. She wants to peg you. A little bit of a little bit of pegging going on here. Okay. Don't know. I don't know what.  She's here and you know, if it's, or this person wants to be pegged, it's one or the other. Okay. So let's take a look. This person is cutting out anybody else that they've been with point blank period. They are like, oh, all those other males and females, whoever they made you think that they were with, because for some, they kind of just fronted that they were with these other people and I don't really feel like they were, but even if they were, or they were just keeping like spreading themselves thin and dating around and just socializing and, you know, partying a lot or just whatever, I feel like this person, your person is coming in with this five of swords now where they're just like, those relationships were abusive. I don't want, you know, or the past relationships were abusive. I'm done with that. I'm tired of being bullied.  I'm bullying all those other people out of my life, sisters, brothers, family members, other people that are going to put like blocks and make it real difficult for us to be together. This is what I feel like this person, this is a commerce, this is a phone call. Okay. This is a phone call. First, it's going to be a text message. Then it's going to be a phone call and it's going to be like very sexual phone call or very intimate, like talking about how they miss this physical stuff with you.  Listen, for some of you, this was a physical online thing. Like you guys were sexting or you were like having virtual intimacy for whatever reason. Some of you just weren't able because of COVID. You couldn't have that together. But I feel like a lot of you just kind of gave off the impression that you just were like, this isn't, this did, this did me well for a while and it's really not working anymore. And this person doesn't want anything else. And I'm getting kind of, I don't really feel like bored with it. You had six of cups in the past here. But I feel like a lot of you are just kind of like, this is not, I'm being naive. I have unrealistic expectations that this situation is going to go anywhere because it's just mostly been about, you know, like the physical thing, or at least it felt that way. But you know what, a lot of you just said, that's it, I'm done.  This is turning this person on. That's all I'm saying. And now they want, now they want you possessive energy, jealous. You're stirring something up in this person. Okay. So the seven of wands sits here with, okay, no one can have Virgo. Virgo is my wish, my dream come true. No other man or woman. I'm going to fight. I am going to be, I'm going to protect this connection. I don't want Virgo to talk to anybody else. It feels like this person just needed something to fight for. Because a lot of you were just over giving, you were being doormats. No offense, you guys, but a lot of you were just like, here, I'm just gonna, hi, I'm your new doormat. I'm just going to lay here at the bottom of your door. And anytime you're ready to come out, feel free to walk all over the, walk all over me. I'm just going to be your, I'm your welcome and I'm your goodbye. I'm always going to be here. And your person open the door and just be like, oh, the doormat's there. No offense. Don't take it personally, but let's keep it real here. We're on the Virgo channel, right? Some of you, I don't know who, but some of you were just like, I'll take care of you forever and ever and ever and I'll do everything like, I don't know. Some of you needed to listen. Okay. I'm going to speak to my ladies here. Okay. And I'm going to keep it real. Now, I know we're on tarot here and I know we're talking about spiritual enlightenment and all this beautiful stuff and that's great. And we all get it. We're all there and we all get messages and spiritual downloads and we got our third eyes going and our chakras are aligned and right. We have all that stuff going. But listen, some of you need to go and turn on the movie grease.  Not in a, not in a narcissistic way, but in a empower up way because sandy before she was the nice girl. She wasn't a challenge. She was so easily hurt. And then the sandy afterward was like, tell me about it, stud. I don't need you. So listen, that's just a little spin. That's just a little something for the ladies here. You need to go get your sandy costume on for Halloween. And start getting into that energy. And she wasn't mean. They were all going together like Rama, Lama, Lama and Dippity Doodada. So she wasn't mean. She was loving and caring. She was doing her thing, but she wasn't going to get pushed around. Some of you are already there. Good for you. I'm proud of you. And for the guys, well, okay, same thing. You need to get your motorcycle check. It's fun, I guess. And I'll put a little oil cream in your hair. I don't know. Do what you got to do. I don't know. I didn't watch guide movies, the masculine. So I don't, I don't really know what the guys will do, but I'm sure you can figure it out. Just don't be a doormat. Yeah, you need to be Johnny Depp. Get on your Johnny Depp, you guys. All right, let me see here. Let's see what your, your moon pie messages are. Nothing left for me to do.  All right, let's see. A loan is offered. Oh, this is a message for somebody. Some of you are getting, did you apply for a loan? You get some money or something coming in? Some of you are getting some money here. You're getting an offer for a loan like you're already approved. It's not a pre-approval. I don't know who needs to know this, but it's not a pre-approval. You're definitely approved. Okay. Oh my gosh, you're getting too, look at this. Baby, I'm gonna loan you my love for the night. You're getting a love offer as well. I told you, this person's coming in. I don't care, male or female, masculine or feminine. I don't care. I want to be with you. No one else can have you. I want you out of myself. I want to marry you. You're turning this person into the doormat. And it's not a spite. I don't really feel like it is. I feel like some of you, it's just like you pull the sandy. You pull the sandy. Okay, so you're getting money and you're getting love. Some of you, this is a king of wands. Okay? Male, dynamic, fiery male, mature. Okay? This is, Aries Leo Sagittarius for some of you. That's who this is coming in or just Mars Energy. And for the males, this is you. This is why you're getting this loan and this is why you're getting this love offer. Because you're looking mighty hot right now. You are looking fine. You are looking dynamite. You are looking dynamite. Fiery. You're fiery. All right, let me see. Keep looking dynamite. Keep doing you. Oh God. You know, I made these cards and I'm like, I wrote these real long ones. And I'm just going to take one pit, one part. You need a recharge. That's all I'm going to tell you.  Your batteries are low and you need to plug in and get that recharge. And that means get that new loan.  Like in a game, you need to level up. Don't be laying there every night wondering about your ex person or whatever. Oh, they're going to come back. No, you need to be focusing on you and focusing on your level up, getting yourself, getting your, your body right, getting your, your mind right, getting yourself straight.   But those of you who are in it, because that's going to lead you into depression. And then your person, if they see you, they can be like, that's what happened to you. That's what happened. That's what you did. And they're not going to want to come back. Even if whether you want them back or not, some of you do, some of you who don't, you should still be leveling up. Okay. Go on your cave for a while, go in, start building in silence for a little while. You can go in the quiet, but don't get lost in there and get that plug in, go plug in. Some of you need to plug in that hair dryer and start straightening your hair and start doing that every day. Some of you need to start plugging in your, your curling irons. Some of you need to start plugging in that wax machine that you have and get those legs done for God's sake. Shave some of you guys too. You need to stop, you know, like trim those beards, get that hair fixed, get that hair done, start like making yourself look good, because you'll feel better about yourself. You will feel better. That's part of your level up.   Nice.  Even if you're not looking for new love, go get some professional photographer, put out a little bit of money and go give yourself a treat. You got one life. It's all about you, boo. Test of faith, boundaries. See, you're being tested right now. That is 100. Some of you, I don't know who, somebody that you guys are being tested right now.  You better be ready and a thousand times up that ladder than where you were before. Not in that same place.   Maybe you didn't have yourself worth before. Maybe that relationship you were in brought down your sense of self, but now you've been alone or you're working on being on your own. It's time for you to start giving to you and working on you and putting a plan in place and getting into your routine. Every day at the same time, go work out on that treadmill, go to the gym. Every day at the same time, make sure you have your lunch, your dinner, whatever you're eating healthy. Make your plans be consistent.  It takes time. It builds up its perseverance. That's how change happens. It's slow. It's never overnight. Good news about money. A lot of burgers are like, okay, wait, Cal gave us the loans coming in. We got money coming in. We're looking good. Oh, and there's a love offer too. Okay, maybe we'll see. Direct honest female. Okay, for some of you, that's you. And for others, you got an air sign coming in. Okay, there's a there's a female air sign coming in, coming in to give you the truth. For some of you, this is me right here, even though I'm Virgo. The Queen of Swords can be Virgo. Okay, some of you are just getting truthful with yourselves. Okay, or it could be a friend, a sister or mother for others. It could be a father or brother, a male friend, giving you like inspiring you. All right, that's what they're just saying.  And for the males, you got a females coming in and giving you the absolute truth about what you need to be doing and what you need to not be doing anymore. And for others, these are lovers. Okay, endure and be patient. Remember I said endurance, you got to keep at it, stay persistent. And a message from an admirer, I told you, this is going to be the topic here, because this is what this is what's coming in. Now for some, this is a past person.  And they haven't asked you out yet.  Get off that social media, stop looking at your phone, stop paying attention to that chick that that got your guys with stop paying attention to that guy that your chicks with and redirect your energy back into yourself and get yourself in a good place.  Level up. Because it's coming. It's coming. You want to be ready for this.  No more, no more of that. I don't know who I'm talking to. It's freaking gross. It better not be anybody in my channel. I have to stop doing tarot. I mean, I just think it's getting to that point now. I really got to stop. We'll be here all day for him. I'm here every day. I'm here every night. It's coming. I guess you want to know what I put away. All right, I'm going to tell you. All right, you're not because you're tired of hearing this. Okay, so I'm going to tell you what I saw this and I put it back on there and I said, no, I'm not going to tell you, but you know what? I think spirit's coming in my God to like, tell him again. Tell him again, Sam. Self, take a look at yourself. Add up the pros and cons of you. Balance things out.  Acceptance is key.   Live and let live, but don't accept any less. Expect the best from yourself and accept that. Don't accept what the media tells you. Don't accept what the narrative is or don't accept what the narrative is going. Only accept the best from yourself. Don't compete with anybody. Do you, okay? But you definitely are going to be in a committed love relationship with someone by December. I'm picking up December and for some of you I say in December 6th, okay. I got chills. They're multiplying and I'm losing control because of the power you're supplying. It's electrifying.  Radical acceptance and surrender can help you let go. So I feel like some of you need to like just take a break from that person. Stop looking to see if they're looking. Just move on and get yourself together. Please. Friendship. This friendship is leading to more. Okay. This could be a friend. Like I said for some of these could be a friend or somebody that you know who's been watching you leave work and watching you. I'm telling you, you might have even called them. For some of you, I just heard it's your priest. What the... All right, enough. I think I have some jokester angel guys as well here.  But I feel like if it's somebody at your work, you just work with them, you're just friends. Every time you leave, they're looking at your butt. Every time you leave. Some of you don't even know you turned around. You turned around or you caught them in the mirror and look at them.  Wow. What a great butt. Some of you caught them.  All right. Let's see what else. Denial. Detached with love to clearly see the truth. And the truth is, what is the truth, spirit? What's the truth? Huh. Okay.  For some of you, you need to level up and get yourself in a really good place because you got somebody new coming in and be ready.  The emperor in the reverse is a narcissist. So some of you need to like, I'm not staying down here like that doormat.  I'm not doing that. No more. Uh-uh. Pulling that doormat out, getting in my car and I'm going, taking care of business here and leveling up.  You can choose not to be, you know, you can make that decision. You have free will. You don't have to sit here and decide whether or not it's a bad decision or not. If you're not happy, then you got to go and don't doubt yourself. If you're not happy in a relationship with someone, you should always, when you're with someone, every time you walk away from them, you should always be feeling better about yourself, not worse. If you feel worse about yourself when you're leaving this, walking away from somebody after a lunch date or something or you just, you're catching those vibes and something doesn't feel right, stop wasting all your time trying to analyze it or figure out what it is. The answer is, it's time to go. Because when your brain can't figure it out, your body's going to tell you. So some of you need to detach, not fight with this, this nasty ass, detach from this person in a loving way. Like, yeah, thanks. I'm busy right now. That kind of thing. Like, you know, not mean. And then take a look at the truth of what your situation is. That's not for all of you, but I feel like that's a special message here for somebody. Stability. Okay, this relationship can stand the test of time. Okay. And more importantly, Virgo, your relationship with yourself can stand the test of time. That's the first relationship you need to have before any other relationships you have with anybody. You have to have this first.  Someone is secretly longing for you, Virgo. I'm telling you, mm, mm, mm. What did I say? What did I say? You know, I was looking at these cards. Okay, I'm done with these. I just, I did see the addiction card and I do have the double here. So I do feel like that's symbolic. I got to say that. All right, let's see here. You're getting definitely a text message at first from an admirer. I said that in the beginning with this person is just like either. So some of you have already started the level up and you're like, I'm doing me and look at me. Look how good I look. Look how great I'm doing. Some of you are doing that and let's all give them a round of applause for that. And for those of you who are just on your way to that, keep going.  I don't care how old you are. I don't care how old you are. Listen, I'm 52. I go out. I run every day. I take care of myself. I do the things I need to do for myself. Me first, then everybody next. I raised my sons. You know what I mean? And sure we can love who we want to love. But I'm telling you what, if you're not loving yourself first, how can you have any love for anybody else? And if you're loving somebody else and you're not loving yourself, you're not giving yourself any love. Like if you're loving too much is what I'm saying. If you're over giving too much.  I'm not talking about with like people who are very, very like you unconditionally love. I'm talking about other people in life.  You get one, I get two. You get two, I get four. That's how it's got to be. You got to give more to you than you got to be given to other people. Boundaries. Putting yourself first.  It's not a one size fits all. All right, let's see. You can't be a people pleaser and not many Virgos are, but some might have a tendency. Maybe if you got like Taurus or Libra and Venus somewhere, you might have a tendency for that.    People can spot that a mile, a mile away and then they don't respect you for it. Okay. Full moon and cancer. A personal issue reaches resolution. This is awesome. This is an emotional thing. A personal issue that you are having right now, Virgo will come to a resolution. There will be a resolution to this. So don't worry about this. Whatever it is, something happened. I don't know exactly when something occurred. Maybe it was an argument or there's like this continuous fight or this thing that occurred at some point prior to this. Spirit wants you to know, don't sweat the small stuff. Don't worry. There will be resolution. Just, just let universe take care of it. Let the universe sort this out. Okay. Especially for moon and cancer. Okay. Moon and Virgo. It's a time to give rather than take. Listen, you guys, you might think I'm contradicting myself, but I'm not. This is to give to you. Stop taking from others to give to yourself. Just start taking and giving to yourself. Right? So in other words, it's not taking from others to give to yourself, but it's like stop depending on others so that you can be happy. Some of you are like, okay, well, if my person's happy, then that must mean they're happy with me. Therefore, I'll be happy. No, no, no, no. Virgo got to wake up in the morning and say, hmm, what's going to make Virgo happy today before Virgo even talks or sees anybody. And that's like the first thing you got to do when you wake up in the morning. You got to set the tone for your day. Don't just jump out of bed and go into your day willy-nilly with no plan. You got to like have that talk with spirit and set the tone and say to yourself, you know, first of all, the best practice to get up in the morning, make your bed first thing. That's the first thing you should do if you're not doing that, because that's a form of self care. That's you. First thing in the morning saying, I'm making my bed because I like the way my bed looks. That's the first thing I'm doing for myself because that's that's an act that you're taking towards yourself that's deliberate. And that set your tone, set the whole tone for your day. Just make your bed every morning. There you go. That's all you need to do and watch. Watch how different your day is after you've made your bed first thing in the morning. Just watch. Okay. Step out of your comfort zone, Virgo. All right.  It applies. This here is your, this is your sandy, get your sandy on. Step out of your comfort zone. Do something radical. Do something different for your power up for your level up.  What's your level up with your power up? You got to enter bodybuilding competition. Right. I know I always go back to the gym. Some of you, some of you sing in the church choir and on Friday night you got to go into one of those those dark speakeasies in your slanky dress and start singing to the the the smoky crowd. You know, you got to contrast things in your life and you can do that. Okay. Some of you, you know, are, I'm just hearing, they're giving this image or like, I don't know.  You got to do something. Shake yourself up. Do something different. Okay. Some of you guys, I just heard or like out there walking your little doggies and you all need to sign up for the MMA gym or the UFC. You got to get into like some fighting. I don't know. I don't know. What are they talking about? Your hard work is paying off. This will pay off. I'm telling you, this is what's going on. Moon and Capricorn. This North node here is representative of what needs, what areas of your life where you need to start leading. Okay. Which is by stepping out of your comfort zone and doing something you're not used to doing and others aren't expecting from you. It's all about you challenging yourself. I was giving you examples of what I was picking up here, but it's all about the challenges you need to make. Your hard work is paying. It will pay off. Moon and Capricorn. Oh boy, will it ever. All right. Let's get, let's get some advice. More advice. Like Virgo needs more advice. Oh, and then I'm going to add a special treat after this before I do your charms, which will probably get me demonetized. But yeah, maybe I won't do it. Yeah, I'll save it for the, when you guys join up, when you join my membership, my triple X membership here on House of Virgo. I'm telling you, it's going to so be worth it because we're going to get wild and radical and crazy in there. And it's all private. And no one else is going to be able to be in there unless they pay a monthly 999 a month to join. Okay. Cause it's going to be like no holds barred. You know, you might think that I'm holding back here in these readings. Uh, I won't, this is nothing. This is, this is nothing. Once we get in there, it's a free for all. All right, let's say Virgo's advice. So that'll be at the end. That'll be like, I think after Halloween, I'll be starting that going into November. Okay, you have the eight of cups and need to move on. Some of you, some of you need to seek more from life than what you're experiencing. Okay. Some of you are choosing to make big life changes. Get on it. Change your priorities. Some of you may be needing to move home. Get to it. Okay. Wow. You have release endings that lead to new beginnings, the need to release situations or people that hold you back and make that transformation in your life. I was just talking about that. And interestingly enough, that's the death card. Rebirth. Some of you need to be born again. You need to get born again. Transform things to move on, make big changes in your life. Be ready. Make sure you're ready. Be at your absolute best. When this person comes in, whatever your best is for you, be at it. Everybody's best is different. I'm just using examples. You know what your best is. Get back to being your best. All right. Wow, for a fire. There's going to be a lot to celebrate here for you, Virgo. Send your gratitude. You know, every day I wake up, every single day, I thank Spirit. I thank higher power for all that he's been giving me.  Just, I just seek to find things to be grateful for. I just always do because there's peace and prosperity coming to you, Virgo.  And also, this is the commitment card, a marriage. You need to know and Spirit's telling me to tell you, you are worth it. You are worth this.  Even if you don't, even if you don't get yourself to your absolute best and you meet someone who does not accept any of that, that's not your person. Okay? Because it's all about the effort and the work that you're putting in. You don't have to be perfect. Just be on the path of progress. If you're on the path of progress and somebody comes in and says, no, that's not good enough. You won't wait till you're at your best.  Hit the road toad and don't you come back. These boots are walking. I'm out. Keep it moving. All right. Charm time. Let's get the charms. Okay. I'll give you one. The first charm that's coming out, okay, is a book. Okay. I should have called my channel, The Book of Virgo, because that's what this is. All about Virgo. So for some of you, you need to get back to reading your Bible, reading some scripture, get your power up there through higher source. I do that all the time. And I think that's awesome. And it's a great thing. But that's me, personally, or whatever it is that you read. You could read self-help books. Some of you have a book that kind of gives you like the path to success. I mean, I don't know. It could be Tony Robbins. It could be whomever. Somebody's got a book out that just kind of or something that you read. Maybe you read an article or there's somewhere a site or something that gives you kind of like an idea of how to do something.  There's something to do here with that. So if that's something you're currently doing, this is your message. For others, this may mean that this is something radical that you need to get into or for some finish something that you've been writing. For others, get back into your journaling, write in your journal. Okay. Some of you might be, I mean, I can't imagine you'd be reading a book and listening to this because I don't know how you would be able to concentrate on two things at the same time. Maybe there's people out there that can do it. I'm not that person. But you might be flipping through a magazine or looking at pictures right now. Okay. I'm not taking that. Sorry.  This is so perfect for Halloween's coming in. The bat. Who here likes Batman or Batgirl? All right. Maybe that's a costume. You're going to be like a bat for Halloween or some people don't celebrate Halloween. Don't post in the comment. I don't celebrate Halloween.  I'm not talking to you. If you don't celebrate Halloween, then that's not your message. So leave it alone. But the bat here is basically like, oh, I just, yeah. I just saw like a master Sergeant Sergeant Master. My kids used to play this game when they were little called Halo Sergeant Master. I don't know that game's still around. And I saw like night goggles or night vision. I don't ask me why I saw that from this. I have no idea. I mean, obviously the bat is night vision, but I don't know why I'm seeing that video game or something military or something, whatever that is. It's not even military. It's just a video game, but whatever. Oh, and then they're just saying tell Virgo to follow their senses. Let their senses lead them in the way they need to go.   So now we got the train. Some of you getting on the hoe train. I don't know what's going on here with the train. There might be travel. Oh, and then I just saw the guys face from the group, the band train. Do you remember them? I don't even know if they're even around anymore. I don't even remember the songs that they sang. Oh, something to do with Pluto or the stars or Jupiter. Jupiter is some Jupiter song. I don't know if somebody liked that song. Jupiter drops or something. She's like drops of Jupiter. I don't know. Did we come out retrograde Jupiter? Was Jupiter retrograde? Did we come out of that now? Is that what I said? Or was that Saturn? I think it was like a whole bunch of planets. Something about Jupiter retrograde in that song. I don't know. I'm not, they're I can't decode it. I'm just transmitting messages. I can't decode it. You decode it. How about that? Okay, let's see. All right. So we've got high heels. Okay. So for the guys, step out of your comfort zone. Do something different.  Go embrace your inner divine feminine self. It's time. Go try on a pair of high heels and see how you do. That'll be a good exercise for you guys. Walking around in those stilettos. Some of you ladies, you need to get these back on. I don't even care if you don't want to go out in them. You don't have to. Put them on during the day and walk around the house in them if you're home or on your day off and get those legs straight built up. Get those muscles built up. Some of you might be buying new shoes. You're looking for a pair of shoes or you wear these beautiful high heeled man killers. Maybe you're gonna start wearing them again. Somebody also collects these in the miniature form. I don't know if you've seen them. I don't know if she still makes them. It's called Shoes by Rain and she makes these beautiful miniature shoes that you can collect and they're about like that big and they're gorgeous. Oh my god. Some of the stuff she used to make them. I used to collect them years ago. I don't collect them anymore but I don't know if she still makes them anymore.  They were just collectors. Collectors stuff. All right. So that's spirit. Pick one for you. Okay. Well, you have a wine glass. Okay.   It's very very because you're stepping out of your comfort zone with a lot of things. Start trying new things. Have orders. Look at the menu and go in the absolute opposite direction of what you would normally choose. Don't pick something that will resonate with you because oh it's a strawberry drink. So it's like strawberries but it's a different brand. No they're saying do something completely different. Something that your intuition, not your intuition, something that your comfort zone says yeah yeah pick that. That's old. You don't want that. You want to get something completely different. Eat something completely different when you go out.  Do something completely different. There's a lesson in there for you with that. Okay and then you have a message. Okay namaste. So I don't know. I know you can't see it. I don't know if somebody says that. Maybe you say that. There's a message there for you.    Stop hiding yourself and start going after things and do do things like completely different. Those are the messages I'm getting for you guys. So I'm going to leave this here because this went on a little bit longer than normal but that's okay. Please do hit the like button if you've been watching the video. If you enjoy the readings and yeah I will let you guys know at the end of October going into I guess probably the start of November I'll open up the XXX membership thing. I'm calling it XXX because listen you guys need to know like if you're if you can't handle it don't join because it's not going to be like cute little readings it's going to be like this times 20,000. Right so it's going to be hardcore it's going to be like in your face it's going to be rebellious it's going to be completely contrasting to whatever you've seen on YouTube and all the stuff that goes on it's just going to be like down earth very very sexy a lot of fun but it's going to be tarot readings and messages and all that stuff going on so join the tribe join my tribe it's going to be super awesome. All right you guys so I will see you all tomorrow thank you to all the mods I can't even talk for helping out tonight and every day as you so do and yeah you guys have a fantastic fantastic evening morning day and I'll see you very soon all right love you bye


The five elders are responsible for hiding an awful lot of things, be it the national treasure, the void century, the name of the ancient kingdom, et cetera. But their most well-kept secret by far is the subscribe button for the Ground Line Review, conveniently hidden within this dude faces moustache. The pressing of which will grant you regular One Piece content uploaded straight until YouTube feed. Hello and welcome to the Ground Line Review, yourselves for everything One Piece, and today we are going to be doing something slightly different, but also quite the same. Because as many of you will know, the largest series on this channel is One Piece 101, which does aim to break down everyone and everything in the One Piece world. However, this does become problematic with certain topics because we have quite an incomplete knowledge pool. So much so that I could never in good faith make a video titled, it said something like, Laugh Tale Explained or something along those lines. But there is still a hell of a lot of important information to know within these kind of topics. And as such, we are going to start covering everything we know about certain aspects of the series. And today we will be beginning with a rather exciting subject, one of the most prolific yet mysterious groups within One Piece being the Five Elder Stars. So here is everything we know about them.  In fact, they have been specifically referred to as the highest authority of the world government.  And this group currently consists of this guy, this guy, this guy, this guy, and of course, everyone's favorite, this guy. Although this guy is my favorite because he has a funky moustache. So as you can tell, none of these elderly gents have been given individual names as of yet, which is kind of insane because they were first introduced in chapter 233, which was the Jayar. And this would make them quite easily the longest running prominent characters to be featured in the series without being named. In regards to the name they do have though, this does change depending on how you consume One Piece. For example, the Five Elder Stars is a label given to them by the Funimation subs. Meanwhile, the Vis Manga translation simply refers to them as the Five Elders, which is probably the most accurate translation at this point because in chapter 907, Oda himself labeled them as the Five Elders in English. However, if you are familiar with Japanese, then this group is known as the Gorase, which does translate much more closely to the Five Elder Stars than it does Five Elders. But honestly, whatever title you use, it is perfectly fine. Now I stated before these elderly gentlemen are indeed world nobles. An idea that you might find initially kind of shocking because let's just say that they are, they don't embody the traditional aesthetics of a world noble. Plainly meaning that they don't look like the result of 800 years of inbreeding. With that said, not all world nobles look like this. A great example of which would be the Don Kyoto family, who all looks like fairly regular beings. And female world nobles are also usually presented as idealistic beauty, but these are exceptions. Most of the time a world noble will still look like whatever this is. Not the Five Elders though, which is very interesting and furthermore to top this off, the Five Elders also do not subscribe to the general fashion of their people. Instead choosing to don sleek black suits, or in one case a pure white ghee, rather than the over the top full body spacesuits of their brethren. So it's very clear that while they are considered world nobles, there is something very profound that separates the Five Elders from the rest of this pack, which can also be seen in their attitudes. The Five Elders present themselves as a beacon of maturity, logic and reason, whilst other world nobles are much more juvenile, selfish and possession based existences. And it's probably for the best that the Five Elders are like this because their primary purpose is specifically to maintain the balance of the world. Now I should say that the word balance is how they choose to refer to it, but I suppose it could more accurately be referred to as their desire to maintain the world government's control over the planet. You know, the concept of balance changes depending on whose perspective you're looking at it from. But you can see this concern at play in effectively every scene in the series that features the Five Elders. For example, in their introductory chapter they show great concern over a potential meeting between Whitebeard and Shanks. Two of the four emperors of the sea. And this is because if there were to ever be an alliance between two of the four emperors, then that would throw the world out of balance and it would create a power capable of toppling the world government itself. And as one measure to continue a stranglehold on the living realm, the Five Elders also instituted the world system, selecting seven powerful pirates and granting them amnesty in exchange for their occasional services. But it is mostly about name recognition, a sort of symbolic bowing of global power to the world government. And the awareness of the Five Elders does spread beyond that simple concept as well because in the quest for balance, they also seek to portray peace, whether they're actually engaged in it or not. And this was one of many reasons why they decided to make Jinbei a warlord of the sea so that he could serve as a symbol of good faith relations between human and fishmen. And as such, the Five Elders were greatly concerned when Jinbei resigned from the seven warlords after refusing to fight against the Whitebeard pirates. Although in recent times the Five Elders have tried to rebuild that image by inviting the Ryugu royal family to the most recent reverie. But the concerns of the Five Elders range far and wide. And a very rapidly growing matter for them is the increasing infamy of our protagonist, Luffy. The Five Elders, unlike much of the world, have not underestimated Luffy. And he has been a strong fixture on their radar ever since he defeated Sir Crocodile on Alabaster. And this has only continued with every other amazing feat that he has accomplished such as destroying any slobby, participating in the Paramount War and defeating Dolph Lamingo, the latter of which was a very, very big deal which we will talk about in a second. But the key reason why the Five Elders have always been wary of Luffy is because of his heritage, which doesn't even necessarily mean being the son of dragon, the world's most wanted criminal or the grandson of Garp, the hero of the Marines. No, the Five Elders concern has to do with Luffy's middle initial D. Because while we as readers and watchers are not privy to this information, it is clear that the Five Elders understand the will of D as well as the events of the void century. In fact, they are almost certainly the most knowledgeable source of this information which is a bit awkward because the most paramount task on their agenda is keeping this intelligence from ever becoming public knowledge. And this can be seen in a statement the Five Elders made following the Paramount War where they say, the largest problem here as always is D. That name has become far too well-known in recent years which is of course referring to the prominence of Luffy, Ace, Dragon, Garp and Blackbeard all of whom share that curious D so much so that the world might even start paying attention to it. Now there have of course been examples of those who have attempted to directly seek out this knowledge in the past though. The one obviously coming to mind being the scholars of Ohara, Nicarobans home island in West Blue and led by Professor Clover these curious individuals began studying the Ponyglyphs, the ancient language and the void century all of which was strictly forbidden by the world government. And so once the Five Elders discovered this they ordered a bus to call on the island effectively wiping away civilization that had existed for 5,000 years. And they did so by uttering these simple words Ohara has learned too much give the order to attack and just like that a genocide occurred. With that said a very underrated aspect of this order is that one of the Five Elders is seen with what looks to be a pained physicality which is notable because this group almost never show any form of emotion aside from maybe mild anger. At all times they are stoic and serious and so this constitutes the only time that we have seen one of their members break that facade. And this could mean many things. It could hint that the Elders are feeling a degree of guilt for ordering the deaths of the entire island which could be a maybe dose of humanity that we don't get from them elsewhere. Then again it could also be a sign of frustration that the civilization had been able to discover all of their juicy secrets or maybe that there even could have been some intrinsic value to Ohara that we are unaware of. By the way it's fascinating. And one other point of interest while we're talking about the Ohara incident is despite the fact that it took place now 22 years ago in the current timeline the Five Elders look pretty much exactly the same now as they did then. Leading to a whole host of ideas that they may indeed be immortal or not immortal but perhaps perpetually youthful which can actually be attained in the one piece world with at least one method we know of being through the Ope Ope No Mi. And this raises a whole new world of speculation with many even positing that the Five Elders have been alive for hundreds potentially even thousands of years. None of which is anywhere near close to being confirmed but it is intriguing nonetheless. So as established these guys are pretty damn powerful but that does not make them infallible. Not at all actually because we do have several examples in the series of the Five Elders being manipulated. The most embarrassing of which would be when Spandam convinced them to allow him to seek out the blueprints for the ancient weapon Bluton which is embarrassing because you know, it's Spandam but the more prominent example would be a figure that we've mentioned once already being Dolflamingo. Now he is a former world noble who was effectively able to blackmail the Five Elders by threatening to reveal to the public an item in their possession known only as the national treasure. And the threat of this information was enough to allow Dolflamingo to manipulate the Five Elders and by association the entirety of the world government which was very apparent when he used them to announce his fake resignation from the Seven Warlords to appease Trafalgar Law. But furthermore even after Dolflamingo's defeat it is implied that the Five Elders would have done whatever they could to cover up that event for him. However, this effort was prevented by Marine Admiral Fujitora who publicly announced Dolflamingo's defeat and more importantly his corruption immediately following the event forcing the Five Elders to arrest the former world noble instead. But their strategy has been successfully implemented in the past which was when Luffy defeated Gekko Moria on Thriller Bark. In this case they made sure that no word of this was ever publicized and the Five Elders even sought to silently assassinate Moria with the idea that they would claim that Moria died during the Paramount War. And while this effort did ultimately fail it is a great example of how the Five Elders primarily operate in the shadows. Yes, even dealing with a man who can control shadows. And of course they achieve a lot of this through the dedicated cypherpulse cells including the secret CP-9 and the theoretically even more secret yet surprisingly publicly known CP-0. That is how the Five Elders carry out more straightforward tasks anyway but the bulk of their power lies directly within the marine organization. Although in this case they have to use the marines a lot more strategically given that the Five Elders have admitted that the marines are the public face of the world government. With that said, they don't really collaborate with the Fleet Admiral who to the Five Elders exists only to serve their desires which is a great source of annoyance for the current Fleet Admiral Sakazuki.  The efforts of which are constantly being thrown into turmoil by the decisions of the Five Elders which is important because it shows a stark disconnect between the world government and the marines. As it stands, the marines are nothing more than a tool to be wielded by the Five Elders.  However, they do possess various aesthetic cues that they have or once had the power to engage in combat on their own which can be seen in the various scars amongst them and also by the fact that one of them would appear to be a swordsman. So there is every chance that these guys are far more than a gaggle of politicians but it remains unconfirmed as of right now. And as for one of the more fascinating encounters we've ever seen regarding the Five Elders this would occur during the Reverie Arc when of all people Red-Haired Shanks requested an audience with them. And this is odd for many reasons. The biggest of which being that Shanks was one of the four emperors of the sea and thus leaders of piracy amongst the globe which Shanks representing everything the Five Elders were actively fighting against. That's not the most interesting part of this encounter though. What I find truly fascinating is that when Shanks came to visit them they more or less completely disregarded him. It's very subtle but when Shanks was in their presence they were all preoccupied with paperwork and various pieces of administration almost completely disregarding Shanks. And this might seem small but the Five Elders have never done this to anyone before. They've always shown their visitors very basic levels of respect although it may be because they were dealing with issues that directly concerned them rather than one being brought up by a guest. But it is still kind of crazy to think that you have one of the four emperors of the sea sitting in the same room as you and your main concern is paperwork. Welcome to bureaucracy. But now it's time that we definitely mention the elephant in the room. So in my introduction of the Five Elders I mentioned that they were referred to as the highest authority of the world government. This is not true. I mean this is what the general public believes but in reality there is a force even higher than that of the Five Elders which is Imu who is effectively the sole king of the entire world who sits upon the empty throne. And during the Reverie Arc it was revealed that the Five Elders were more or less servants of Imu and in his presence any impression that they hold power just evaporates in the face of this singular entity. And this was also the point where the primary goal of the Five Elders changed radically. Previously this group was all about maintaining balance but that was becoming a bit difficult to say the least. Primarily thanks to the chaos being caused by the worst generation as well as the news of a potential alliance between Big Mom and Kaido to other emperors of the sea. And in response to these events the Five Elders said the following the world's equilibrium cannot be maintained forever. The time has come for a great cleansing after which they posed a question to Imu have you decided upon another light to be erased from history? So clearly the Five Elders stars in this modern day and age of one piece are now through with passive acting and are about to enact a much more brazen strategy to continue their stranglehold on this world. And that is everything we know about the Five Elders stars. But what do you guys think? Please do leave your thoughts in the comments below or even join my discord server. And if you'd like to see more videos like this then please do go and check out some of my other content or even subscribe to the channel for more glorious one piece business uploaded straight until YouTube feeds. But for now this has been the ground line review and I'll see you next time.