So, a pal of mine, a fellow content creator, a fellow outriders ambassador reached out to PCF to ask a few questions in regards to the game. The response he got was actually pretty funny, in a way in which he was just not expected, and in my opinion it just goes to show the kind of people we are dealing with here, today we get into it all. Has it gone guys, my name is dpj and if you enjoyed the video leaving a like really helps out, and if you like what you see and want to see more be sure to subscribe. Okay, so a fellow content creator, a buddy of mine, someone who has covered this game from the very start, someone who is responsible for getting this game seen by millions of eyes, and one of the very few content creators much like me who says it how it is. A content creator called CloudPlays whose channel I will link below, he like myself is also a part of a private outriders discord. The discord as you would imagine is full of content creators, but right now it's literally down to 5 active people, from 200 plus to 5 guys. I mean I do however I read some of the dev responses, but I will be real with you, they just ain't my kind of people in there, not that they are bad people or negative people, actually quite the opposite. It's just a group of people I just don't feel like fitting with, much like 99% of the Destiny content creation community, most of them although we respect each other, well we did when I was a part of it, it was a community I just didn't feel I fit into. Probably more of a me problem if I'm honest, but hey, so yeah, I do see what goals are in this private outriders ambassadors discord. Now the community manager for outriders is within this group, and if I'm honest with you, this dude tries his best to answer every question people put forth to him, he can't do much else in reality. Now CloudPlays is also a member of this discord, and he's sent a community manager a private message, which reads, Mr. Arkan, would you be able to be a part of a video, I'd love to assist the community in video form with some answers they are each into find out. Would be just a short interview to try and push out whatever it is you guys are doing to fix issues. I've been covering the game since before launch, and I'm working as a part of the ambassadors team. Would love it if I could bring them the info they are each into here, or even just the info you're already providing on Reddit, but they are yet to see if that makes sense, basically to bring more awareness. So this is what Cloud put forth to the outriders community manager, the community manager replied with, thanks for getting in touch. At the moment this kind of activity doesn't quite fit with our upcoming plans. I'm familiar with all the questions the community has, I'm answering them the best I can, with the information we currently feel comfortable sharing. There are many questions we are gearing up to answer at the right moment in time, but that isn't just yet. He also goes on to state, as a side note, I think requests such as these would be easier made if we didn't feel that the majority of your content were not targeted dunks and outriders. Reviewing your channel, it appears that most of your videos these days are driving towards telling people how badly we are doing, rather than providing an objective view of given situation. I mean, to some like myself, this response speaks volumes. First off, the game right now, and has been in a bad state for a long, long while. That isn't Cloud's fault. The fact Cloud is only posting videos dunking on PCF and outriders, I mean if there was anything coming through for players to look forward to, instead of only news of patches fixing bugs, creating more bugs, and this being a cycle for months, I mean, this isn't Cloud's fault either. The only way to cover outriders right now, is in a negative manner. It's either a negative manner or not at all. There is literally nothing at all right now to post in regards to this game. This isn't Cloud's fault. So let's be real for a second. I am within the same boat. We have both made many videos thrashing a game in its current state. In its current state, because of who? We ain't thrashing a game out of hatred for it. We are doing it out of love. We are doing it because we all know the kind of game this could be and should be. We trash the game because right now, it's trash, and we are just being honest. It is as simple as that. This response from the community manager does speak volumes when it comes to PCF though. It to me just projects what I've been seeing for a long while from the whole company in covering this game and the way in which they have done things. And well, if you say anything negative about their perfect game, they deem you the devil. The numbers with this game speak for themselves. If they handled the situation properly, it wouldn't be this bad. And back to the point of him saying, as a side note, I think requests such as these would be easier made if we didn't feel that the majority of your content were not targeted dunks and outriders. I mean, Cloud here is reaching out to try and communicate you guys being PCF with his audience, answering questions they have, trying to know that resolve issues and build back up trust between his audience and outriders. You thubbing him off like this is exactly the reason the game is getting so much hate right now. It's that projection I've seen for a long, long while and it's the wrong way to go about things. It gives off the impression of it's either our way or the highway. If you don't like what we are doing, then oh well, it just isn't a good luck. And you know what guys, I wasn't even going to make this video. But at the end of the day, why shouldn't I? Why should I hold back feelings? When it's clear, they ain't. The game is just a giant mess right now folks. And I just don't think it will ever recover at all.  Now if you do want to go and check out the original video by Cloud, please, cos he uploaded and covered this, you'll find it linked below. But tell me your thoughts on these people. What do you think? Let me know. And I'm not sure the end of the video has arrived. If you enjoyed it, leaving a like really helps out. If you're new around here and want to see more outriders, be sure to subscribe. And if you never want to miss a video upload, you can turn notifications on by hitting that bell button. But guys, thanks as always for stopping by and hopefully I'll see you on that next one.


Everybody forced here rip in 2021 upper deck metal skybox universe champions hobby one box number 16 random pack style all open the box just like this pull the packs out. There'd be three stacks of five We'll start top left is pack one bottom right is pack 15 so left side down metal down right side down in that order 1 through 15 Randomizing now names and pack numbers same amount of times We'll put them side by side to see what pack you got before we get going. Thanks everyone a good luck a 10 Six and four ten times names first one two three four five six seven eight nine and ten Patrick eight and a Keith C and ten times on the pack numbers One two three four five six seven eight nine 10 15 down to four Pristine is up next everybody random team style for box break. It was at 12 to go when we started this one breaks next Patrick a-15 Scott a-2 Harper five Keith has eight one seven Mike I nine Keith three Stephen L 13 John M with six Keith is 14 and 12 Harper 11 John M 10 and Keith with four. We'll get the results posted. We're getting right into it guys Right to the break Get your link as well so you can check out the results again if you need to Yeah, still at 12 to go. You got a link for that one. Yeah, that's all right there Nothing nothing nothing I'll tweet it pack number one comminga Munoz comminga metalized fresh foundation wattle a precious metal gyms pink Matthew Wolf 20 of 75 metalized rookie Matthew Wolf a little bit of a Yeah, that is the corner. I thought that was just a little hanging piece. We'll whiting on that bottom right bottom left back left corner there Matthew Wolf PMG Griffey and Harris pack to MJ Kisper Allison Osaka metalized intimidation nation Moses Moody us Veronica Nate Robinson Nate Robinson. That's awesome. Number three Gucci Lance Mojave King Fresh Foundation metalized Lance skybox premium. See to Gala Gabi Butler Devonte Smith pack number four Wilson Boston the Chloe Kim Blast furnished Jalen Green nice rookie there Seth David Mike Mencius Trevor Lawrence pack number five 11 to go now guys 11 to go Breaking next pristine baseball Matthew Wolf Mikhail the shift friend Josh giddy metalized fresh foundation sky brown Lebron Mullins and Montero pack six Lockwood Hanson Culminaris Fresh Foundation an auto is Tatiana Weston Webb non-numbered pack number six professional surfer Woj Molinari will it nice hit there for pack six pack number seven now Mojave King Baker Trace sermon. We've got fresh foundation composts intimidation nation Bryson DeSham, but Bryson nice and Bryson Bryson DeSham, Bo Did the chant the Chambia? That's how some say it. I'm sure Number eight here number eight in my hand Lopez Wofford sermon metalized was Bayron Laura Skybox premium Jean Montero Potential lottery pick got Molly McGrath trend Gail pack number nine Scotty Lewis Carlos culminaris Shane Wright metalized BJ Boston a Devante Smith blast furnace Huge game last weekend sky brown Shane McCarthy pack 10 Joe Gretzky Allison Griffey Fatih waddle and Osaka number 11 Shane Wright green Mac Jones Najee Harris metalized rookie a cut above LeBron James Nice LeBron LeBron Taylor Dudley in pits pack 12 Humana Perre des Frans Wagner Fresh Foundation Moses Moody intimidation Nation Tiger Woods Nice Tiger some ice inserts in the stuff man. They were Laura Scotty Barnes and Ben Simmons Pack 13 Red Gerard Su-Oh metalized was Tlfima Lopez fresh foundation Montero Skybox premium Chloe Kim Springer into Deshi 14 Josh Christopher Isaiah Todd riffraff metalized red Gerard blast furnace Michaela Schifrin Goff and Avit and Number 15 Bryson giddy Jalen Green Fresh Foundation Cocoa Goff Shane Wright a retro design Compost and Mac Jones that will do it. Thank you very much everybody. We've got pristine baseball coming up next


Hey guys, this is Matt Beck from freesaloneducation.com and I'm here to talk to you about a really important subject in Salon business, which is client retention This was kind of sparked my interest because of a page that was started on harebrained.me So if you're not a member on harebrained.me you should be so make sure you log on to there It's basically like a Facebook for hairdressers So you can create a profile share things and it's really just a big community of hairdressers getting together to learn together And I love it. So check out harebrained.me getting to the the group that was just started I think about a week ago. It's called the business side of beauty So make sure after you make a profile on harebrained you go there sign up But they brought up client retention and I think one of the smartest things about this and just why this is such an important thing is people are always excited to get that new customer in and It's almost like they would do anything to get a new customer and they forget about their old customers So I actually heard in a business class a long time ago and I said this on the group There was like a salon that would change the color of capes for new guests So the new guests would have one color cape and existing guests would have another and that really Seemed cool at the time and when I heard it I was like, oh, that's really cool It's a good idea So everyone can say hi to the new customer and everyone can give the new customer great service and all this stuff But then when you think about it the problem with that is you're treating the new customer differently than you're treating the existing customer And the existing customer is what's paying your bills So too often we're focused on how do I get a new customer and then when I get that new customer How am I going to treat the new customer and it's like we want to hit reset on our salon business all the time But that's not how business works business works keeping consistent with your existing customers that you currently have in the salon And that's really how you're gonna see growth. They're saying and and John Harms from Millennium Systems International The founder of that says on the group that by the sixth visit you only have an 8% retention rate So you get that client in you wow them you talk about them You you're super into them by the sixth visit usually what we're doing is hey, what's up? Things were coming sit down you want to do the same thing this time We don't do anything above and beyond for that existing guests. It's been Supporting us for the whole entire year and then they leave and so an 8% retention rate at the sixth visit is not going to Create a successful salon so make sure you focus on not only your new guests in the salon But focus on your existing guests every single visit every visit is important. That's what builds a strong salon business and Using Millennium software because I always tell you guys that's what I love It's what I use and if you use it we can follow along with the same reports. So for client retention. I love the MA 040 Which is a good client retention report and also the MA 200 I love it gives you everything you need To run your salon business including retention. So Check out those reports MA 040 if you use Millennium MA 200 if you use Millennium If you're not using Millennium and you're not using any software make sure you check it out It's an affordable software and it works really well and it runs my business every day. So I love it So I hope this helps you guys focus on your retention Treat your new customers and your existing customers the same Love every single one of them because they're the ones that support you your family your car driving everything your mortgage So make sure that you're focused on it Hope this video helps you guys subscribe to us on YouTube follow us on Facebook hairbrained Everywhere and we'll see you on the next video. Thanks guys


It will be my pleasure to introduce the first speaker of today.  She's done TV, she's done radio on this topic. I've seen her talk many times, so you have something to look forward to. Please welcome Christina Boto. Thank you. Thank you very much. It's my pleasure to be here. You heard a lot about pandas in Denmark recently, right? So I'm wearing this t-shirt today. So if you wonder what it's about, you can see here, they are programmed. They have a mission. These pandas, no, it's just a joke. Anyway, I'm happy to be here to share with you some of the insights that I found from the Chinese digital economy. I think here in Denmark and in Europe in general, when we want to prepare for the future, if we are a company or a government, municipality, whatever, we tend to look towards Silicon Valley. We look at Amazon, Facebook, Netflix, when we try to avoid disruption and prepare for the future. So my point here today is we have to look at China, because it's the largest digital economy in the world with 800 million internet users. That's more than US and Europe combined. That means if you win the eyeballs, the attention of Chinese internet users, you are extremely sophisticated and extremely advanced and extremely clever. Otherwise, they won't use your platform because competition is fierce. So I would like to give you some examples of that. And I would like to show you that China is also leading, actually, a world leader in the implementation of AI solutions. And I think it might surprise some of you that it's a fact. But it's a fact. And I would like to show you some examples of that as well. Of course, China has many challenges still, and there are actually many scary things going on. I think most sci-fi on Netflix are already outpaced by what's happening in the real life in China right now. So another reason to look towards China is actually to look at places we don't want to go, a kind of society we might not wish to have. So there are many reasons. And if we only look at Silicon Valley, I think we are standing with our back towards real development. So that's my point here today. I have been following development in China for 15 years now, since I was a very young business journalist. And I worked in China as a correspondent for three years. I came back to Denmark, and I wrote several books. And I've done radio and TV programs, et cetera. In 2006, I interviewed this guy. Do you all know him? Or maybe you know his company, Alibaba. So he is a Diagma, the founder of Alibaba. Do you all know Alibaba? Yeah. It's the largest e-commerce company in the world, not just because China has a lot of people, but because it's really sophisticated. They are actually leading in the use of AI and big data. They are extremely advanced in the customer segmentation. They even have a universe for elder people on Taobao, on their platform, where elder people can find special products that are suitable for elder people. And they actually designed a chat function inside this universe for elder people, where the elder person can contact his daughter, for example, living in another city, asking for advice about the products, and the daughter can even pay for the product. So this is what we call social shopping. That's a trend coming from China right now to the world. When I came to visit Diagma in 2006, it was very hard, because I was told that Denmark is a very, very small market, and it's not really interesting for Alibaba. So you need to bring some other journalists. So I actually invited a guy from Elmundo and Süddeutsch Zeitung, and we were three people going to Diagma's office. And he was very famous in China at that time. Now he's famous everywhere, since Alibaba was the largest IPO in the world in 2014. So he was quite eccentric, and he had a golf course, and he was like, what did you want to know? We were like, hmm. And I just remember it was such a weird experience, because he was talking about his visions for internet in China, and how China had 110 million internet users at that time. Now they have 800 million. And I remember that he was talking about how he would beat eBay in China first, and then he would beat eBay in US on their home turf. And I just thought he was crazy. But today, Alibaba is the largest player in the world. And Alibaba, of course, is leading a lot of the tech revolution, but there are a lot of other companies that are interesting to pay attention to. I also brought this photo just to remind all of us what kind of system China is, because when I was writing this book for the last two years, my first question was, what is driving innovation in China? Because I'm a journalist. I met the censorship, the surveillance, the human rights violations. I saw a lot of things during my many years traveling all over China, and to my surprise, it's actually the state, the communist state, that is the most important driver of innovation. Is that surprising? I think we are many people who would have thought that the kind of top one-party system, top management, top-down management, wouldn't really foster innovation. And the education system itself can only produce small robots that do exactly what they're told, right? This is the impression we have, but we must say now that China is leading in many of the new technologies that are currently shaping our world, and to my surprise, even social media. I mean, social media, how can a country with human rights violations and no freedom of speech, how can they produce more advanced social media platforms? But they can. We always hear that Facebook and Google and Twitter, everything is blocked in China. You need to use a VPN to climb the great firewall of China. So you have the kind of impression that since they don't have Facebook, of course they have other platforms that are like copycats, right? And they must be like lower quality, not as interesting. So if Facebook just got access to the Chinese market, I mean, if they censor the content, they are welcome to operate in China, right? The government just wants to have control over the data and control over the content. And even if they let Facebook operate in China, I don't think people would use it because they have more advanced, more sophisticated platforms. I also brought this photo because it marks a very, I mean, not the photo itself, but what's happening in this big room in Beijing. This was when China's President Xi Jinping changed the constitution in 2017 in October so that he could be president for life. Normally you could have two times five years, but he actually managed to make China less democratic. So just keep this in mind while you're thinking about what's going on in this country right now, which is about to overtake the US within few years in terms of the size of the economy. A lot of political influence because Donald Trump is very focused about US. So China is actually gaining a lot of influence, political influence all over the world also because money paves the road, for the investments paves the road, for political influence, but the remarkable thing that is happening right now is the tectonic shift where China probably last year overtook US as the country in the world that will invest most in R&D. And we didn't get the numbers yet, but it's predicted that it happened last year. So of course you will have a clash between US and China. This is the big power struggle and it's a big milestone in modern history actually happening right now. Of course, through the many years that I have followed Danish companies and European companies in China, I think what we have seen is that they are learning really fast. 15 years ago when I asked the leaders from Danfors, Grundfors, Vestas, other companies in China, how about your Chinese competitors and they were like, they are just copycats, we don't really pay much attention to them. When I asked them five years later, they were like, wow, they are fast learners. They are almost just behind us right now and they are extremely cheap. We really have to keep a good eye on them. And the next thing that happens is actually that we see another trend that Danish companies try to learn from their Chinese competitors in order to be competitive in China, which is a must win battle because it's the biggest market in the world for a lot of products. And so far what the Chinese have been extremely good at is what we call frugal innovation or low cost innovation, which means you have a product like this and you take features out of it to make it cheaper, different material, different features, and then it will be much cheaper, right? But they can do that in any product, any service. And I think most of us have the idea that this is not real innovation. They only take it in the market, especially after the financial crisis because of all those good enough products from China, which were maybe 40% cheaper than a lot of other products in the world market. They actually started gaining market shares all over the world. And that's a problem because a lot of front leaders in technology realize that people actually think these products are good enough, but can Chinese companies be more than just displaces? Are they also real disruptors? And I'd say before no, but yes, now they are. And now they are leading in all these fields and I think it's quite surprising, especially social media and e-commerce, new digital business models. To me it's really surprising this is happening in China. When you look at the areas where China is leading, of course you think they are copycats. They stole the technology, they hacked to get there, they violated IPR, yes they did for sure, a lot of bad things, but it doesn't change the fact now they are front leaders. And many of the products from China, high tech products are probably 20, 30% cheaper than Danish products or German products. And if they are just as good, you have a problem explaining why your product is more expensive. So yeah, there are different ways to deal with that but it's definitely a hard competition. I'll get back to AI. I would just like to say a few words about the Made in China 2025 plan. How many of you have heard about this plan? No, it's good, yeah, a few people heard of it. And actually it's extremely important this plan. China has a plan to become a world leader in all these areas in 2025. And if you look at a small country like Denmark, we are quite exposed because we are leading in co-bots, collaborative robots. We are leading in shipping. We are leading in green technologies, biotech, agricultural machinery. These are some of the areas that are like strength, strong position in the Danish economy. And now China says we want to become world leaders in 2025. So why should we pay attention to this plan? Because we know it will happen. Everything in history shows us they will succeed. So what do you do if you're in one of these areas?  Because you already face a lot of competition from Chinese companies all over the world, not just in China. So right now the environment in biotech for example is extremely open and welcoming in China because they need technology. They need to climb the value chain. They need more knowledge, they need more people, more talents. So they open the door and they make it much easier to operate and establish innovation centers. You can get tax breaks, a lot of things. So they really attract brains and money into these areas. And that's why it works so well. Of course this is also the reason, I believe the very reason behind the trade war between the US and China, it's difficult to accept because they have a lot of unfair and illegal subsidized for their companies, they have state banks that can help them expand all over the world. And yeah, this is something Donald Trump has right when he criticizes China, he's right. I mean, it's true, it's not a fair playing field. And now the EU agrees and says that and they actually succeeded two days ago when the EU met with China's premier, they actually succeeded to get China to admit that they have to change the regulations for investments in China, so it becomes easier for European companies, so that's quite good. It helps with Donald Trump's criticism. And here is a small sheet that shows how exposed different countries are to the Made in China 2025 plan. And as you can see, Donald Trump is complaining a lot about the plan. He even wants China to say goodbye to the plan because it's such a great threat. But you see, Denmark is more exposed and countries like, where's Germany? Here, Germany is very exposed, for example, right? So this is quite ambitious and it will happen. Now I would like to give you a few examples of the digital innovation happening in China. This is WeChat, how many of you know WeChat? Do you use it? How many use it? A few people, maybe you have contacts in China or relations you need to contact people. You have to use WeChat. So it's the largest social media platform in China and it has more than one billion users in and outside China. And it's one and all app where you can order a taxi, you can pay your bills, you can transfer money, you can invest your money, you can even book a doctor, you can book different tickets. And Chinese people spend more than three hours in this app every day. And it's developed by Tencent, the largest gaming company in the world. So they use that gamification abilities to make it extremely entertaining and very, very nice user experience and that's why it's so sticky. They launched WeChat Pay in 2013. They have now more than 600 million users. Alipay has probably close to 700 million users. So it has, you have two big mobile payment solutions in China now. Then they did something which I would call quite disruptive. They launched mini programs in January 2017 and mini programs is actually like an app store. So you don't need to leave the app if you want to have the new Tesla app. Tesla actually built a mini program inside WeChat. It loads quicker, it's easier for the user because you just need one app, right? Of course they have other apps as well but a lot of companies choose to make mini programs. And this actually kind of disrupted Apple's business in the largest smartphone market in China, right? Which is the world's largest market because what do you need an iPhone for if you don't need app store anymore? And also they don't take a percentage of the, I mean they just let you upload your mini program. You just need a third party to build it for you. So this is quite disruptive. And I would like to give you a short example of a mini program. This is a coffee concept. In China, Starbucks is quite popular and Starbucks is like everywhere in the world.  And they are like, I mean this concept works all over the world, of course it works in China. But Chinese urban citizens, maybe they work on the 40th floor and they have to cross eight lane streets to go to Starbucks, right? So they are willing to order it online and pay to get it delivered. But Starbucks never offered this service. So this company called Lianhua Coffee, they actually made a platform for like coffee drinkers who likes the premium brands from the west like Custer Coffee and Starbucks. So it costs you five Kroner or Remenbi, it's almost the same to get your coffee delivered and it doesn't matter if you pay 36 Kroner for a coffee. Anyway, right? So what they did, when they have millions of users on this platform, they realize now we know who likes to drink expensive and good coffee. So of course they launched their own brand called Coffee Box and Coffee Box is like a box where you can get a muffin and a bottle of water and your coffee and of course it's delivered and the day they launched this products they told all their users you can try this new coffee and it will cost you five to get it delivered if you want Starbucks it costs you 10 and then they got a lot of users. But they are really smart because it's a mini program so it's viral, it's a new thing and everybody talks about it. So they launched a virtual coffee shop in the mini program. So me as a user, I can build my own coffee bar or coffee shop in the mini program with my own design and my own front end. So I have my own shop now and I can choose the products I like to sell to my friends on WeChat. This is so smart because it makes everybody talk about this new coffee and why would people sell coffee to their friends in order to earn maybe like 10% of a cup of coffee. So you have to sell several cups before you get a free coffee. But it's not about that, it's a game. It's because it's really funny and it's also because they like coffee of course. But another thing is if you're really popular like me, I love coffee, I'm sure I could be a really good coffee seller. And I would talk about what kind of products I had and why I like them, why people should try them. And then if I sell a lot, actually I get access to the secret products that the other people don't have in their shop. So this is like a video game, you get the secret weapons, right? So again, gamification and one million people chose to build their own coffee bar in one day. So this is really smart and it's also what we can call social shopping again. So now I would like to talk about China's plan. There are many examples of this but I don't have time for more. But I would like to spend the last minute about AI because China wants to become a leader in AI in 2030. And how many of you believe it will be doable? You are convinced? Yeah, because they have a very clear plan and they have billions, billions, billions of dollars and they have power and they have the will to do it. So they will do it. What they don't have, I mean, their research and development is at a lower level for sure. Even though Chinese scientists are now, researchers are now being quoted in international magazines. This is new science magazines but they still lack in that area. They have less talents, they have less companies in the field but what they do have are the things that I listed there. They have lots of money, talent programs and then they have big data. I mean, if data is the new gold, China is the huge, I mean, the biggest gold mine in the world with a population of 1.4 billion people and no data privacy, no GDPR, can you imagine? And also not a lot of ethical barriers. Of course, there are intellectual people in China talking about these things but for most people, they just look at what's convenient in their life and if it's convenient to pay with your face, like Jack Ma, actually I forgot to say in the first slide with his phone when he was scanning his face, that was in order to log into Alipay, the mobile payment system and pay with your smile or pay with your face and people choose to do that. They already have a lot of experience with drone delivery. JD.com is Alibaba's largest competitor. It's number two in China. They have a two and a half year experience with drone deliveries in three provinces. So that's quite a big pilot. And I think we have to look into what's going on there instead of just waiting for Amazon to launch or to get their license in the US, right? Of course, they are willing to take a risk in China. They are simply not as afraid that someone will get this drone in their head and we cannot compete with that because of course, we should be very careful with those things but what we could do, we could learn from the ideas about doing more pilots instead of making everything illegal before it actually started or before the technology developed, right? So yeah, but they always had this strategy that first they let the technologies lose and then they regulate. If there are too many problems in the airspace which there were, they make a regulation about how you can fly and when you can fly, et cetera. China built the first AI hospital in the world. iFlyTake is one of the leading companies in the world in object recognition and voice recognition. They have a hospital now where they diagnose cancer with AI and they get, I mean, it's huge. So they collect so much data every day and train the system. They have a face recognition in class care systems. Can you imagine your students here?  So it's all about six different gestures in your face and if you're sleeping. I mean, this is really scary and it's happening. It's quite new, but it's happening. And this is from the subway in Shanghai where Alibaba Cloud actually launched a solution where you can use Alipay to pay for your ticket, of course.  And if you ask Chinese people, why would you use your face, the government will know exactly where you are all the time like in which compartment you are, right?  It's the largest subway system in the world and it's just so crowded. I'll do everything just to make it more smooth and more quick. So you have to think about Chinese people are probably more willing to give their data, not for everybody, but in general, they're used to being surveilled since the Communist Party took power in 49. They have been surveilled, all of them. It's just very sophisticated, digital solutions. Now, before it was just a book, right? A last example, in public toilets in Beijing, they now use face scanners.  And if you want another piece, you have to wait 10 minutes and you can use the same face again. And it is funny, but it's actually quite thought-provoking. Think about the scale of technologies like this. Can you imagine how many they use all over China when they found out how much money they save on toilet paper? Which they do. So this is about big scale. It's exploding right now. There are so many use cases and they don't have to ask anybody. They just do it, right? That's why China is moving so fast in AI solutions. And I brought this photo because I want to remind you how many people there are in China, how many AI companies there are. It's just unbelievable. That's what I write in my book as well.  So, and only the most, the fittest will survive, right? So the players that you will meet abroad, they will be very, very advanced. Mostly. But how can companies in Denmark, for example, or in the West, how can they compete with China when we don't have this environment? One area which I think is very dangerous is just to try to become cheaper, just reduce your cost. Another good road could be keep innovating, but that's also difficult, right? Or you could build strategic alliances with Chinese competitors or companies in order to win in new markets. Eiffel Schmidt, a leader in cement factory equipment, they did that because they can't compete with their Chinese competitors anymore, so they actually won a project in Qatar together with a Chinese competitor. So this is another model. Or you could tap into the ecosystem of China and take advantage of this special data environment, collect a lot of data, accelerate your technology, use it and the regulation as well. And then I think focus even more on putting human in the center of technology. We can discuss that in the panel discussion, what I mean by that, but I think this is one of our strength in this part of the world. Yeah, I think I'm done now. Yes. Thank you very much for listening. Thank you.


Hello, my name is Hank Greeley. I'm a law professor at Stanford where I specialize in the ethical, legal, and social implications of advances in biosciences. To me, this is such an exciting time to be alive. I don't think I want to live forever, but I'd really like to know in 100 years what the story looks like then. Because I think we're at an inflection point in humanity where it's really not clear what we're going to look like in 100 years. My professional interest in it from the law side is the great challenge of trying to figure out how to regulate these industries, both on the information technology side and on the bioscience side. And I think they need regulation because, like all technologies, they can be used for good things or for bad things. How do we regulate them in a way that doesn't stifle innovation, that maximizes their benefits, but minimizes their harms, and maybe even more fundamentally in going to the question of what it is to be human? How do we humans decide how we decide? Who gets to make the decisions about which technologies we're going to advance and which we aren't? I foresee a very, very interesting century ahead. Fascinating. Now, Professor Justin Cassell. Thank you. I'm Justine Cassell. I'm a professor and associate dean of computer science at Carnegie Mellon University. I'm either the bad guy or the good guy in the conversation, depending on your perspective. As a creator of some of the technologies that Klaus has talked about in his book, The Fourth Industrial Revolution, I'm certainly concerned about what the future will hold, concerned by the work that I do. However, my own work focuses on social artificial intelligence. That is, endowing machines with the ability to evoke, elicit, and deploy those interpersonal skills, such as interpersonal closeness, empathy, respect, that I believe are the skills that make us human. Will somebody come back later? My question will be, to which degree can computers or robots really be identical to human beings? But first, to Professor Angela Hobbs. Hi, I'm Angie Hobbs. I'm professor of the public understanding of philosophy at Sheffield University in the UK. And I have, from my philosophical perspective, I'm interested both in how new technologies are making us rethink our biological and metaphysical definitions of what it is to be human and when human life begins and ends, and whether we should care about that or not, maybe not. And I'm also interested in all the ethical implications. But more than that, I'm interested in constructing an overall narrative of what it is to live a flourishing life, both individually and communally, and looking at where technology fits into that picture, what kind of technologies we need, what kind of technologies we don't need, what kind of technologies we would love but don't yet have so that we can always use this stuff as means to further ends, having thought this through. I, of course, understand that scientists, being great original thinkers, are going to be giving us new technologies all the time, so we'll have to keep adapting and evolving that narrative. But we do need that bigger picture. Amira, what is your take? Hello, I am Amira Yahiawi. I come from Tatooine, the planet in Star Wars, and yeah, which is actually a real place in Tunisia.  My focus is on transparency, accountability, and in my NGO in Tunisia, the only thing we print was business cards. So everything was online and we're very technology freaks and addicts. About this fourth industrial revolution and the role of technology, I think that what we should actually look at is not really technology but us as humans. We should question the human. Who are we? Are we really interesting for the future? And as a very famous article has been written in 2000s, does the future need us as humans?  What if the robots become peaceful people compared to the human that we are killing each other every day? So this is my focus. So you see an array of questions. So my first, let's narrow it a little bit down. What is your, and I start with the positive narrative, what is your biggest hope coming out of this revolution? Who wants to start? What is your biggest hope?  What is your biggest hope? You say no hopes? No, you go first. Where do we begin? Too polite. I'm the guy. I shouldn't go first. I'm outnumbered. I'm trying to be on good behavior. Gender equality. I go first. Get it in while you're talking. What is your biggest hope out of? So Stuart, who might be here, is creating a group during this Davos about the value revolution. So the fourth industrial revolution, the biggest hope is that while we are today competing, we are no longer monopolizing this planet. We have to compete and we have to be better. This is a free planet now. We are not the only species here who owns this planet. So this is actually a very good thing. And we're in Davos, we talk about free market and competition all the time for the good of the planet. So now we're competing with artificial intelligence. We're competing with robots or whoever. I mean, maybe something else. While we're competing about that, the question is why are we better than them? So finally, and maybe for the first time, we should really show to the world that we're the good ones. And this is why the discussion about ethics and about value never been as essential as it is today during the fourth industrial revolution. We certainly come back to this issue, but here, Jennifer, I mean, you are really changing human beings. What is your hope? What is the most positive hope and outcome of what you are doing? To make us all, and I would add a very practical question. If you sit together in 50 years, what would be our average lifespan? Oh, that's a much tougher question, I guess. But let's start with your first question. How are we... What is your hope? What is your hope coming out of all what you are doing? Well, I guess at the highest level, I hope that we can really make human life better. And I think a very tangible outcome of genome engineering is going to be the cure of various genetic diseases, potentially even the removal of harmful mutations from the entire human species, which would be quite incredible. What can you repeat? Just the last sentence is significant, which is that? Yeah, I'm talking about being able to remove certain genes or mutations from the entire human species. It doesn't really mean to remove human species. No, no, no. But it will make life better, I feel, for many people. And I think a challenge, and I know we'll talk about challenges in this conversation, but I think a challenge is to figure out how do we do that globally? How do we do that ethically? How do we do that fairly? So you remove... I have difficulty to understand it.  Is that... Well, let me give you a tangible example. So suppose that we could remove the gene or the genetic mutation that causes Huntington's disease. Right now, this is a neurological disease that runs in families. It's a terrible thing. We don't have any treatments for it. It's degenerative. It doesn't strike until someone is typically in their second decade of life. So it's a horrible thing. They might know for a while that they have the likelihood of getting this disease. There's nothing they can do about it, and then they become susceptible to it. Professor Kaster, Justine. Now, we all have a healthy life. Thanks to Professor... to Jennifer. And then we have all those computers. How do you say the computers help us to have a better life? I feel very... Or I'll say competitors, as we just heard. I don't actually... I don't think of them as competitors at all. I think of them as collaborators. And I think that's the best use for computers is as collaborators to help us do what we wish to do but can't do alone. And to help us be a part of a larger community. So to give two short examples, technology has allowed a workplace that is very different than the workplace of the past. A workplace where employees are distributed around the globe. And where we are forced, in fact, to collaborate with those from other countries. To my mind, that means that the fourth industrial revolution can bring back skills that were essential in the second industrial revolution. 100 years ago, 150 years ago, the skills of empathy and respect, understanding of people who come from different places and the ability to collaborate. Those skills are going to be essential for the effective workplace of the future because of this distributed work. And I have a lot of hope around that. A second short example is about technology-enhanced learning. Currently, the classroom of the present is really a lot about a power differential between a teacher and a student as if the student is some kind of vessel into which the teacher pours knowledge. And of course, there are kinds of online learning that make that unfortunate condition persevere. But there are also ways of using technology to encourage and bring back curiosity, passion, enthusiasm, by overturning the power differential in the classroom and allowing children to explore knowledge and explore learning on their own. And both of these make me very hopeful that technology can serve roles that in fact bring us back to the basic things that to my mind are the aspects of humanity that we hold most dear. Henry, for all of what we are discussing, we need legal norms. And we are moving so fast in the development of technology. Are we capable to create the regulatory frameworks which are needed to go into the right direction and not in the wrong direction? I think we are capable, whether we actually pull it off is another question. It's even harder than it sounds because you both need to have the legal and the regulatory norms that will help guide the technological innovation in the right direction, but you need not to start them too soon. So for example, when Dolly the sheep was born, the British announced very smugly that we shouldn't worry about human cloning because they had already prohibited it seven years earlier. I went back and looked at the regulation. It prohibited human cloning, but a particular technique which was not the technique used in Dolly, so they prohibited the wrong thing. If you move too quickly, you're in danger of both stifling innovation and misunderstanding innovation and giving yourselves ineffective regulation. If you wait too late, you're in danger of causing, of allowing a great deal of harm to be caused. So I think it's a very difficult situation and it's made more difficult by the fact that these changes cannot be completely effectively regulated by the Congress of the United States, by the European Union, by the Republic of China. They are international issues. CRISPR, the technique that Jennifer and others invented, can be used by almost a high school student, anywhere in the world for very little money and could change the genome of every mosquito on the planet in the space of a few years. This makes the regulatory task very difficult. Difficult is not the same as impossible, but we need to start thinking about it and preparing for it. And part of that is to get more people talking about these issues. We lawyers, most of us at least, are smart enough to know that we can't do this by ourselves. Politicians can't do it. The scientists and the engineers can't do it by themselves. We need all of us to begin to understand and grapple with how we want to shape these technologies and also the deeper question of who gets to decide how we're going to shape the technologies. So you need Sadabao's community in one phrase. You know, it's funny you should mention that. Yes, I think things like Sadabao's play a very important role in we have to talk to each other and we're used to the difficulties of talking across linguistic and national boundaries and cultural boundaries. But some of those boundaries are professional boundaries, disciplinary boundaries. The difference between speaking genetics and speaking law is as great as the difference between speaking English and speaking German. And we need to begin to surmount those. But let me ask you a concrete question. You referred to Jennifer's breakthrough innovation. Do you feel we are behind in regulatory system setting for what she is doing? Or I don't want to create afterwards a fight between you, but would you regulate it or would you? Jennifer and I wouldn't fight. We would discuss. I think the answer is yes, no, and maybe. So in some areas, I think the regulation is sufficient or at least close to sufficient. So for example, if CRISPR or similar technologies are used as medicines, which we all hope they will be, the FDA, the EMA in Europe, Japan's, China's regulatory authorities have a pretty good grasp on these issues. It's a form of gene therapy, which they've been dealing with for a while. If we're talking about the issues of use to change human babies, there the regulatory power is not as clear and what we want to have happen is not as clear. If you're talking about using this to change non-human creatures, and CRISPR is just one of many technologies, although maybe the most prominent right now, we now have the power to change life, to change the basic genetic code of every living organism on this planet. And over the next 100 years, we'll have the chance to redesign them. If you're dealing with the non-human side, the regulatory structures are very, very poor and need to be built up and need to be built up quickly. So in some places, we're okay. In some places, we need a little work. In some places, we need a lot of work. I argue in my books that one of the features of this first industrial revolution is that it doesn't change what we are doing, but it changes us. It changes not how, it changes the who. Now Angela, how do we deal with it philosophically? I mean, we need completely new systems of perception of ourselves. So what is the reaction of philosophy to all of what's happening? So as I said at the beginning, I think we need to make a distinction between the metaphysical question about what is the human essence, what it is to be a human and the ethical conceptions concerning so-called humane values, which of course humans often don't live up to. In terms of the first, yes, the new technologies are going to change our perception about what it is to be a human being and when human life begins and ends. But we shouldn't worry about that because this is only speeding up what's happened throughout human history and evolution. And also, you could argue that it's part of the human condition always to try to extend the perceived possibilities of what it is to be a human, that that is an essential part of our humanity. So I'm actually, I don't care whether we stay human, I'm not particularly worried about that from a metaphysical point of view. What I'm interested in is whether we put ourselves in a position to actualize our best intellectual, emotional and physical potential of whatever beings we happen to be. And then you get to the question of human values. And again, do we want to stick with human values? We're not doing so great at the moment. There are some human values and behaviors I think we want to get rid of and move beyond. We use this word humane, but of course humans are very often not humane. So again, if you want to use staying human as a short cut for saying staying curious and compassionate and gentle, then that's fine. Let's hang on to that. If we're going to do that, technology can hugely help us providing, as I say, we don't just tack the ethics on at the end. We don't just wait for scientists to keep giving us more and more inventions and then say, oh my goodness, we've got some ethical problems here. We need to do something about it. We need to stick on some ethical elastoplasts. What we need to be doing from a very early age, and I would include education in schools in this, is thinking about what it means to live a flourishing life individually and communally as sentient beings. I don't even care whether we use the word humans. And that kind of conversation can be hugely helped by technology because technology can help children understand that you don't have to be trapped into the environmental and genetic models which you've inherited, that there are other ways of living and being and thinking and technology can help extend a child's imaginative possibilities about how to live. Of course, at the moment, you need an adult human teacher or some adult or older child to help the younger child access those technologies. And as Justine was saying, this is the notion of using technology as a collaborative force. So at its best, it can be wonderful, but if we don't have these conversations, then we're going to end up with really massive ethical dilemmas which shouldn't be surprising as but are because we've not done the groundwork. We need to be having this big framework conversation first and then adjusting it as new inventions come along. At the moment, we're kind of shoving the ethics on the end. But Amira, what you are saying is what we are seeing here. No, no, no, I still wish you for a moment, Angela. What you are saying is that actually, it's part of our normal human evolution and it's not necessarily disruptive. But nevertheless, I would question this and I come back to you. I talk to our scientists and to our legal expert. Actually, we have three different dimensions. We can change ourselves deliberately, becoming better human beings, cultivating certain traits of our human nature like solidarity and so on. That's one thing. Now, my question is two-fold. The impact of technologies, for example, I take artificial intelligence and all, we go into predictive technologies. So the more we have machines telling us what will happen, the more individuals are forced to behave according to the prediction. That's one thesis which I want to put into the loop. Do you agree with that? I mean, if... And, Mike, can I... Yeah, yeah, yeah. I'm of the Philosophical School of Thought which thinks that free will and determinism are compatible. I don't mind if a... I was texting this morning and my iPhone, other phones are available, was sort of predicting certain words, which was actually very convenient for me. It stopped me having to spell them all. Does that mean that I'm predestined to write those words? No, because when I wanted to write surreal, the machine couldn't cope with that. It had no idea that surreal was going to come up. What matters, it's okay if I can't act otherwise than I do. And it's okay if a machine can predict that I can't act otherwise than I do, so long as my actions stem from me, so long as they're autonomous and I own them and they're the result of rational reflection. But I don't think that we are autonomous. I'm not sure. I think the goal of artificial intelligence has long held to be autonomy because artificial intelligence researchers followed this model laid out by cognitive psychology that the goal was to create autonomous entities like us. But from everything I've heard, and I've been very happy to hear it, and in fact I've heard the conversation shift in this direction even over the course of this week, we are not autonomous entities. We are interdependent entities at the micro level where a lawyer and a philosopher and a computer scientist need to work together. And at the macro level, where it's only through collaborations, through interpersonal closeness, that action happens. In fact, even you could say that thought happens. So when you talk about predictions being made by machines that are going to force us to act, predictions have been made by entities outside of humans for hundreds of years. I guess the question is, are the predictions made by machine learning better than the predictions made by a crystal ball or tarot cards or any one of a number of religions? But predictions now are much more broadly communicated. For example, if the prediction, I take a very simple example, not even artificial intelligence, if the prediction is that one, I'm not putting names forward, a candidate in the US will win, a lot of the electorate will vote for this candidate. Now, this is reinforced with artificial intelligence, with social media and so on. Aren't we going into a situation where everybody behaves according to the prediction of some artificial intelligence-driven robots? Well, as a parent, I would like to think that I could predict and get my children to do exactly what I want, but I am a veteran parent, so I know how impossible that is. Humans are different, but if the machine were to predict that I'm going to turn left, I will almost certainly turn right just to annoy it. If I'm a candidate and the polls are against me, I'll tell my workers, everyone's given up on us, the polls are against us, the computers are against us, let's prove those computers wrong and some of the time that may actually work. So I think predicting, I'm not saying that we can't predict human behavior in bulk and en masse and statistically, predicting any one human, we can say if you roll the dice enough to die, seven will come up most frequently, but any one time you roll it, it might be a two or it might be a 12 or anything in between. So I think very detailed predictions of human behavior are often going to come up short at the individual level, even if they work at the group level and they could be useful at the group level, but I'm not worried about it at the individual level. Not very worried. Yes, but you can go one step further and now I come and ask you for your reactions in a moment, but Jennifer, we speak now about the impact of predictive power on human beings, but you go even one step further. You could influence, you could change genes to influence our brains and our behavior. Is that correct or not? Only if I knew which genes to change. Yeah, but that may be, you wouldn't exclude that this is one, that this will be possible one day. Well, what I would say is we have the technology to do that, we don't have the knowledge to do it. We just don't know enough about the human genome and the interaction of genes yet to be able to do what you're saying. But if we have the technology and are missing all this knowledge, it will be possible one day. Someday it will. The brain is maybe the most complicated physical object we know about in the universe. We have about 80 billion neurons in our brain. Each neuron makes on average about 100 connections or synapses. There are people who reduce it and think, well, each synapse is like a transistor. We can build a computer that big. We can model the human brain in a very detailed way. But each synapse, each connection between two neurons isn't an on-off transistor, it's an analog computer. It's a very complicated object and our ability to, and the combination of all 23,000 of our genes, all of our environmental influences, plus chance makes neuroscience, I think, the most challenging of sciences and puts that particular concern on my back burner. I think it'll be a very long time before we can do anything genetically about human behavior, except at the most gross level. But it's not yet, it's not excluded. It's not excluded at Davos in 2116. Let's check up on each other about that. I, I, I. Because I do think you're talking for a full understanding of the human brain a century or more. But that brings us back to the essential question, what makes us human? And Amira, you, you started with raising this question. Now let me, let me ask each of you, what makes us really human? I, I want first to, to react to what have been said about prediction. And it's, it's always interesting how we don't, we, we tend not to use the same words when we talk about a machine and when we talk about a human. And this is why I totally join you, because this is something that's been happening for hundreds of years. We are influenced every day by humans, by nature, by, by everything. So now we will be maybe influenced by artificial intelligence. I think we will be. The thing is the problem with this influence is not whether it's good or not to be influenced by something. The fact, the problem is that how can we teach ourselves as a human not to be influenced by each and everything? How can we teach ourselves as a human to have our own ideas, to stick to our own values, et cetera, et cetera. So this is, I mean, in the 18th century, someone in the French philosopher wrote an excellent book about this called the Etienne de la Boécy called the Volunteer Servitude. And in the 18th century, technology wasn't at all influencing people to be sheets just following a leader. So maybe when we talk about human, we tend to talk about leadership. While when we talk about technology, we're talking about prediction. But this leadership, which is supposed to be a positive word where prediction is supposed to be negative word, is not, I'm not sure that the definition is right. Yes. No, I come back to not now from the point of view of prediction, but from the point of view of transparency. When you have the internet of things, of sensors, and you have in each television set in each light bulb the capability to listen to what you are saying wherever in your bedroom or wherever, doesn't it change your behavior? Because, and doesn't it change you as a person? Because your complete life, you have no corner anymore where you can retreat into a private sphere. Everything will be public with the world of, or could be public with the world of sensors. How do you react to that? I think, I mean, you're talking about behaving actually. This is what it is. So, for example, now we're having cameras and this is going online, but we're having lots of people here who are watching us. Are we behaving because of the camera or because of the people? We're all human beings always behave when they are watched. So, maybe the fact that we will have whether cameras in our bedrooms, et cetera, is not the fault of technology. It's our fault because we allowed that to happen. It's a very good point. So, you say the more we are transparent, the more responsible, the more we have a responsible life. But let's hear the philosophy of it. Well, if you take a historical perspective, I'm not sure it's true that we're more aware of being watched now. I think until a very few generations ago, maybe just one or two generations ago, the vast majority of the planet felt they were being watched by God all the time, including in their innermost thoughts and their innermost souls and felt that they couldn't escape anywhere, that they had absolutely no privacy whatsoever. So, I think it's actually an illusion. I think it's an illusion that we now think, oh my goodness, we've got all these cameras on us. You know, are we living in Jeremy Bentham's panopticon where everybody can see us at all times or even if they can't, we think maybe they can and we alter our behaviour. Yes, that's true up to a point, but I think our ancestors were much more miserably conscious of being watched all the time, including in the bedroom and including in their darkest thoughts. So, I think we have probably more privacy now. So, I want to sort of challenge that current orthodoxy. But the difference is that the consequences for, let's say... Well, internal damnation? Maybe we came only after your death and now not necessarily, but... I mean, look at Heronimus Bosch.  Look at an average medieval church in Britain, terrifying depictions of what was going to happen to you if you had a dark thought in the pews. I don't think it is worse now. But justine, justine. It's an excellent question, which scares us most, being sold something because someone has read our email or eternal damnation. It's an excellent way of putting it, and I'm going to remind people of that over and over again. It's interesting how deterministic we are so often when we speak about human behavior. But we are constructing our behavior as a group, and while I think you're being provocative and successfully provocative, what I've seen over the course of this week is that there has been a decrease in finger-pointing. Last year at Davos, there was a lot more attention to the killer robots and artificial intelligence with a consciousness where its consciousness wanted our death. And more of a sense of we chose this. We chose to fund it. We chose to buy it. We chose to use it to teach our children. And so I don't think that we can abdicate responsibility for the technology that the future provides. We are the future, as we say. And I've certainly seen in my own work that when we focus on building technology that works with children, for example, it's in fact perhaps easier and more powerful to be able to build systems that can teach those important sociomotional skills using technology than it is to teach teachers to include those sociomotional skills as part of the classroom. So there are things that make me very hopeful in terms of the community aspect of all of us deciding what we want, funding it, creating it, receiving it, using it. Henry, lawyers are always skeptical persons. Do you agree? Actually, I do. And in fact, I think this circles back very nicely to your core concern about what it is to be human, or at least how we become human. I think that we are the wine and not the bottles. The bodies that we are in are not the essence of our humanity. I have a metal hip, it hasn't made me less human.  Stephen Hawking, there are very many things that all of us can do that he can't do, but he's still human. What's human is not the body, the structure, it's what's inside. Now, some people's hypothesis will go to an immortal soul that's not my preference, but I think it is a learned, enculturated set of responses to things based on some biological determinism. I think there probably is some genetic basis for altruism, compassion, caring, ambition, curiosity, et cetera. I don't know if ever we'll find it, but how those get expressed depends enormously on how we're taught. How we're taught by our parents, how we're taught by our society. Being human is not a thing, it's a process, and it's a continuing process. It's changing, I think the most important way to make sure we stay human is to make sure that we teach our children to be human or that we have teachers, maybe artificial teachers, who help teach them how to be human. And it's really important for us to recognize that that changes over time. 2000 years ago, the citizens of the capital of the greatest empire in the Western world, Rome, loved to watch religious heretics unarmed, thrown to lions and tigers and bears and eaten. 300 years ago, people flocked to public hangings. 200 years ago, there wasn't a country in the world that viewed women as fully, full citizens and full humans. We are changing ourselves all the time, but we mainly change ourselves through culture and that gives us a choice and makes the lessons we try to teach and the lessons we teach by our example to our children and grandchildren crucial to how we stay human. If a robot internalized all that, was appropriately taught and had the same kinds of human, the same kind of human reactions that we have, I would call him a fellow, call him or her, or it, a fellow human. Jennifer, you as a molecule biologist, what makes us human? You manipulating genes or what makes us human? Well, I think there's a large genetic component, but I think I really agree with what Hank is saying. I think it's very much an interplay between the genetics that we inherit and the environment that we find ourselves in. The parents we have, the culture we're in, the experiences we have, the teachers we encounter, the other humans that we interact with. So I think it's really a two-way street. Now let me ask maybe a sensitive question. I was reading the last week a sentence, which I was reflecting quite substantially on. What makes us human is the fact that we can believe. I said we can believe in a purposeful life which doesn't come to end with our death. Now, is that the dimension which really makes us human? Is that we can believe in some life after life? Which robots, robots will somewhere be deconstructed, but we, could we be reconstructed? Who wants to, I know it's a very personal question, but I want to bring it up here. Even if we have no religious leader here, but... I don't believe that there is something after life here. I think I represent some people in here who believe with their death they are dead, and which is logical. But as a robot, when a robot dies, it's the end. And even with that, I think I stay human and I do have human good values. What makes us human? I don't think, I mean the question is interesting, but I don't think it's relevant in the meaning that human is good and bad. We have, I think, to stop thinking that we are by essence good. We're not, we're not for sure, or not all of us, and we're not all the time. That's a fact. So what is interesting today, we're in a crossroad and we're living an incredible time because we're in a crossroad of everything on us is question it, and we have to think about it. So the question that we have to ask ourselves is how can we be good human and how can we build a positive technology as this word has been used a lot during this forum in Davos. Give you an example. Let's think about the use of technology by governments. Governments today, and most of them I think besides Estonia, all of them are pushing back not to have people vote electronically for presidential elections or parliamentarian elections. And what is the problem with that? We are talking about a human pushing a button to vote for someone or a group of people. While governments are very okay with letting a human push a button to send a drone and bomb a hospital, for example.  So this is also why I again, and I repeat it again, we should ask ourselves why are we human and why are we worth it? I think if I can I would follow up on that because there's a seed in what you've said that I think underlies the question you ask. You're really pushing a perspective whereby it's through comparison with robots that we will know what makes us human. And that has a very long tradition. It's through comparison with people of ethnicities whom we did not view as human that we knew what made us human. It was through comparison for a very long time with women that men judged what made them human. But I'd like to see that comparison go away so that we reflect within ourselves on purpose. What do we wish to be as humans? Not what makes us human. But what do we wish to make out of being human? So we have to create each for himself or herself a purposeful life. But let's see with our other. Anybody who would like to contradicts? Do you want to talk about the question about the afterlife or the purposeful life? In terms of the afterlife, at the moment as far as I'm aware we're the only sentient being that's able to have this kind of discussion and reflect on is there an afterlife? What do we want it to be like if there is how would the existence or non-existence of an afterlife impact on our lives now? So we're able to ask those questions. And whatever one's religious beliefs about an afterlife, as far as I'm aware, we're the only sentient being at the moment who is able to influence future generations through our education, through people we know who are role models and so on and so forth. So there are other ways of influencing what's to come. In terms of the purposeful life, as I've said, what it is to be human is always going to change not just ethically, but also metaphysically. And that doesn't matter. What matters as I think we're starting to get some consensus is trying to actualise that your best emotional, intellectual and physical potential that you've currently got, whatever you call that being and technology can hugely help with that providing we put it into a bigger reflective narrative framework and providing we never slide from thinking, oh, we can use technology and then unconsciously sliding to start using other sentient beings solely as means and never also as ends. And if it ever turns out, and Justine will know more about this, that robots can also feel and if ever a robot is developed that can feel, we're going to have to start using those Kantian questions about treating other beings never solely as means, always as ends about robots as well. And of course the word robot means surf. Well, yes. Indeed, we're back to the hellots and it's... Henry, are you satisfied with what is called the conclusion? Well, so first I don't think you need to believe in an afterlife to be human because I don't believe in an afterlife and I believe I'm human, I hope. And I'm not even sure you need a purpose to be human. I think most of us do have one or more purposes that we find in our lives and those purposes can change and likely will change as our lives go through their cycle. Becoming a parent certainly changed my purpose in life. I think there are lots of different ways, we're a big species, there are lots of different ways of being human and some people are on the border I think of whether they're those different ways in which we do that I think as though that the core is the self-awareness the sense of ourselves as being separate in control to some extent our curiosity, our compassion, those emotional things are deeply into what make us human and I do think that if it's a robot or if it's an intelligent alien from Alpha Centauri or if someone decides they've figured out how to talk well to humpback whales once if they share those kinds of self-awareness and those kinds of feelings I would call them human as well as us. I will say though, the comparison point I think there's nothing maybe the only way humanity will ever feel truly united is to come across intelligent aliens who will make us realize how minimal the differences are between ourselves compared to between ourselves and something else in that case I think the comparisons which are often pernicious may actually be helpful Jennifer you understand best the DNA of life what would be your summary of the discussion and your own belief in a transcendental purpose? Well, I'm a scientist and I guess I feel that a lot of what makes us human comes from our brain chemistry. I think what you said Hank earlier really resonates I think that we're not about our physical bodies as much as what's going on chemically in our brains and that of course as we said before that is highly malleable changes depending on the kinds of experiences that we have in life so it's hard to summarize this conversation I think I certainly agree with what's been said. I hope that in the future there will be ways to impact the way that we approach our lives in positive ways and perhaps controlling our DNA can help with that So I take what you were saying and refer also to what Henry said one thing which makes us human is that we can master I come back to the scene of this annual meeting that we still can master this revolution which is going on Is that correct? I hope so Yes You all feel we can master this revolution Master Only if we have the bigger picture discussions and yes we have them at WEF but we also start them earlier at school and we use technology to facilitate those discussions and we make sure the whole world is included in those discussions and not just people in privileged parts of Switzerland No Master I think is a little strong we can try to guide it and we need to try to guide it in ways that we've chosen as good our goal shouldn't just be staying human but staying humane and becoming more humane and making sure that the technologies allow us to do that we should not fool ourselves we should not deceive ourselves into believing that we can plot it out in exact detail and avoid all problems and only have we can only have dessert and never eat our carrots or the other way around depending on what you want there will be pluses and minuses as the fourth industrial revolution expands but we have to try and we have to believe we can be at least somewhat successful in making it one that makes our lives better makes all 7.3 billion of our lives better and not just those of us who are in the middle of the revolution and maybe also makes lives for the rest of the biosphere better and we've got to believe we've got to try to do that and to try we've got to believe we can at least help make that happen I do and I hope everyone else in the room does too it's great that we have some kind of a consensus a positive consensus nevertheless we have to come to a conclusion nevertheless I'm worried about your statement we can guide we cannot master because if you can only guide the whole system may get out of control but let me let me ask Amira as let's say you will have to live with this fourth industrial revolution and with all the technological development for your next probably 100 120 140 years if we take the forecast how would you conclude what does it mean for your own life about your question mastering or not this fourth industrial revolution I think today we are still mastering but maybe it will change and while we're mastering we have it's all up to us is it going to be bad it's up to us humans is it going to be a bad a good thing it's also up to us but to conclude I think we should pervert Nietzsche's thinking and we should not stay human we should become better humans so for me it's a fantastic opportunity to conclude by saying if you all create self-awareness and if you all actually in our own personal and collective lives follow submission statement of the forum improving the state of the world then we really live out our fully our human dimension would you agree yes yes okay would you agree so first I would like to thank this outstanding panel I know it's not easy to come to conclusions with such a essential really essential question we are at the end of the 46th annual meeting of the World Economic Forum first I would like to thank you I think we never had an annual meeting where people were so engaged so busy so committed as you have been during the last four days so a great great thank you I would like to thank you know there are 3000 people behind the scenes 3600 people without security working for you they have done an incredible job give them a big give them a big hand I would like to I could name of course many of my colleagues but I would just name one person who had actually the responsibility for the whole program for the menu Lee Howell my colleagues and your incredible team I'm so proud of all my people and there's one other man whom I would like to mention we were meeting this year in a bit of special circumstances we had to put a lot of more emphasis on security and please give a big hand to the chief of our security Giselle Speer and Giselle we were in your safe hands for the last 15 years you are taking your time and thank you very much for what you have done to make us safe here and of course I include in my thanks all the Swiss authorities on the federal on the continental on the local level who have so much contributed in many ways particularly also in terms of our security thank you for to our Swiss hosts we will finish this 46th annual meeting by a short closing musical cultural performance because we feel as Hilda my wife said at the very beginning art is the language of the heart music is the language of the heart so please remain seated until we have changed here in three minutes as a stage and one of my colleagues will afterwards introduce our artists who has a very special relationship with the forum thank you very much and see you all in the course of the year and that's the latest next year in January thank you all


Okay, a few years ago, we started earlier inside KDE to fix a problem on 2D printing. Let's see if this slide passes out. When you buy the Commodore 3D printers on the market, you'll probably have this screen. Most of them came with that screen.  That's awful to use. For example, I got to the printers that... The emergency stop was three submenus. So before the printer, like, start fire, plug on the... I removed the energy instead of going to the menus. So, since most of the technology is open source, let's get my script here because most of the technology is open source. And the main language that the printer interprets is open source, that is the decode file. That's this one. We can write a program to interpret those commands and send and push it to the serial command to the printer. So we... To solve... No problem, it's just I'm nervous. So we have these problems. Personally, I think that we have this technology that our open source... Starts to be open source like it's 2004 because of the patents where it starts to expire for 2D printing. And we still use our technology for LCD control, like it's very old. So what we do, we are developers, we start to build the software for that. There are some solutions on the market, but the main solution used is a closed source and doesn't work properly on all platforms. So we had a problem, so we start to build Atelier. Atelier is divided into two parts. It's AtiCore, that is Atelier Core, and Atelier, that is the interface itself. I will go, we'll make a quick over on AtiCore. AtiCore is a library. It handles all the communication with the printer. It's written pu-cutie. That was a decision that we made on the beginning of the development because we wanted to build things fast, and most of the users are Windows, so we could build cross-platform more fast if it was only cutie without the KDE libraries. So it supports most of the open source filmers. We made that like plug-ins. We have, I think, that six or seven open source filmers available on our HAPPY HAPPY website. They handle that a little bit different, so we made plug-ins for them to handle the tiny difference between them. AtiCore is separated for interfaces, so you can plug anything on it, including KML, because we already support that. AtiCore also has some read-get libraries that we use on Atelier because to test AtiCore to validate our work, we couldn't wait for the whole Atelier interface. So we made a release of AtiCore in January with small test clients, and we used the same read-get on Atelier with more content. So it also has this little read-get library. And then we have Atelier that uses cutie and KDE framework to have some part of the libraries that we are using. That's, I don't know, it's now, yeah, now it's down. Here is the face of Atelier when you open it. We are using KXML window. We are using KX Editor here for the editor, if I get my mouse, yeah. You don't want to see nothing. Yeah, now you have a decode file here that you can edit and do a manage. And edit the file, save anything that you need. We are also using from KDE, I don't remember the rest, sorry. Okay, so this is the face of Atelier. We have the welcome screen that goes down. Well, you have a quick connection guide. We get the news for our website and get involved. We have the 3D view that needs work, that handles the decode file, the editor, and the camera, if I get in there, will show my face. Yeah, I'm here. I didn't test it, but since I'm using QT multimedia thing, we can use UDP connection to get our remote camera to use it, but I didn't test it. Let me stop this. So, as you can see, this side is the general read guide that we can use. We separated the work space, like two work space here. Here is the generic key that is common, features that is shared with the application. On this side, we have an article instance read guide, tabs. Atelier is the first printer host that allows you to control more than one to the printer at the time. So, here I can open any windows, and connect, if I have enough serial ports also, connect any amount of pieces that I want to and control them in each one in one session. So, this is the first printer host that allows that because of the complication. This separation from the article of Atelier. It is also that we want to reach another device, like embedded one, so it's always better for us to make this separation. The first thing that you saw is this log entrancy that when you open the stock, the port, maybe you have some trouble, so you'll see the log so you can send to us all the bugging information. I don't have it to the printer here because Thomas wasn't able to get it to the printer here today, but tomorrow we will have that. So, I have my Arduino with a firmware on it so I'll connect and show you the other side. We have these, we have auto-detect of the ports, of the plugins. When I connect the printer, I send a command, a gcode command that vertons me a huge string where I do a reject to see which firmware is that so I can load automatically the plugin. So, I'll change the profile here. So, I can hit connect. We'll be fast. Okay, now it's done. So, it's quite fast with the profile. I have a profile dialogue to add profiles because you can have an amount of printers and they'll have a lot of materials for that so you can have a profile for each material. And we have this maximum bed and hotend, temperatures that go direct to the dial to keep you away from not burning your house, for example. Yeah, because the printers can get on fire so we try to avoid that. And we have some nice features like a post-pause command when you have a decode file and if you want to pause the printer to change the filament, for example, and your decode wasn't sliced to have that pause, you can add a custom command and pause command and then when you hit pause, Atucara sees that you have a custom command and you use that instead of the default one. Atucara also allows you isn't on Atelier yet because it needs some work but Atucara today already supports decode injection also because you don't need to get to the work to re-slice your file, it's slicing easily and you get the STL object where it passes it to a program that turns it into decode so it already has the decode injection but isn't here yet. So you choose as you get the port right here, let's connect here, you get the port and get the profile and then you connect and that's the log. Hey, connect again, okay. So we have these two main dials that is the bed and the hot end one. Here we have key charts with the graph, key graphics view to moving the axis, buttons to general control. Today we have the basic control of the printer done so you can manage most of the fixtures but if your printer has a little bit difference of femur because it's open source so you can get the femur and add this stuff for you so we can support that on Atelier also. We have some advanced tab here where you can see the log. We log everything that goes out and come from the serial connection so we have like M105 that gets the temperature so we do our rejects on that to get the temperatures of the bed and of the extruder. You can push colon and control other stuff. You can also manage the SD card files you can print for that, get a list and delete basic management of the SD card. So that's it for now. We have a lot of work to do I think that this interface isn't good enough because I also think that I want to bring the best experience to my user and I think that we still have a lot of work to do on Atelier to get to a good state because I think that KDE has all these things about giving the user a good experience and has the vision to conquer all the viruses. I won't be able to do that with Atelier if I don't give the user a good experience in platform. So I think that needs some tweaking before launching. I was hoping to launch during Academy but I was able to finish the code. I hope that later this year we'll be able to we are already working on Articore 2.0 that's almost ready to launch too and following probably atelier. Tomás did this one and this nice. Yay! Just showing that I send it so the graph will be up here at the orange line. Atelier has a cute application with a multi-platform. We have here Linux, Windows and OSGs. The Windows user I met him a couple of weeks ago and how I want to test it so the guy downloaded the binary and started to use it and gave me a good feedback and they're paying the control and to the printers at the same time because I attend some events of 3D printing industry and the companies want to be able to control more than one printer at the same time because they have farms of 3D printers. It's hard to manage each one of them because a printer host is used to ease the life but people that have advanced discus don't want to get binded to a computer so they want a embedded device or a way to control remotely so it's kind of the work that we'll focus now giving us a core web layer so we can connect remotely and work on a KML version for the interface but this all thing already works and thank you to people from KDE Windows we have the binary factory running Jenkins that has master builds for Windows and OSsheets Linux we have the flat pack that one of the developers made and we have master nightly builds from there we are working on the FMAJ script but we are using Flutter FCI to build it so it's good that we already know that it's being used so Windows use the download that fact there and start to test for us and last 31 July Atelier made 2 years so we had at the core release at the beginning of this year until today we have more than 100 downloads 5th of the for Windows 44 for IPmage and the 64 OSsheets this running atelier in other platforms the Linux was a worry since the beginning of the project because most of people wanted to print and use Windows I can't force them to move to Linux but I can't so that was our main concern since the beginning so when craft the Windows and OSsheets build with craft so since the beginning we got in order to make craft to work build atelier and atcore correctly so we could use atcore has and atelier has this number of comments I'm trying not to say them and I'm glad that I'm proud of these 2 years and I can't forget to thank the people that is working with me that that will be Patrick Pereira from Brazil he is a contributor for KDE most of us are developing lately and Chris is a teller that is from New York and Thomas for guiding us not to kidding each other during the development of atelier ok any questions here great talk thank you I have a 3D printer at home how do I know if it's supported or are all 3D printers supported or is there a list ok most of the 3D printers have the firmware open source we have let me open la la la we have here the auto detect we have the plugins here so we support Tia Cup printers moffer, repeater, malin jbl this is the firmware that we support that are open source there are 2 printers that are closed source on the firmware and they use gcode 2 or they use another fork of gcode so we don't support them because they are proprietary and I don't have access to them but most of the printers that you buy from China anyway it works do you know the model of your printer yeah it works yeah I think that Annette is maling Annette I think is maling so probably work and it's if it's from China we work only the proprietary ones that won't work only if they give us money to build the support anyone else? I wanted to ask about the video feature I don't have a 3D printer so is that just supposed to watch the 3D printer as it prints because let me play this again the most wanted feature for anyone that has a 3D printer is to not depend on the machine to use what they want I embedded the version to try to connect to the printer so when you leave the printer alone printing you can connect to that server and get the feed of the printer to see if the model is printing right so we have this feature to if it's from any printer alone but is that because the monitor is a printer because there is one printer hose that is an open source that is called Octoprint that is for embedded device you put the server Octoprint on a Raspberry Pi and you open your connection internet for outside your house so you can connect to it and get that so we also have this kind of feature because people will want to use that embedded the industry wants to get embedded device they don't care much about the version but I want to hit the math that depends on computer and it's getting into 3D printing any more questions? yeah but I I didn't test it but I think that you can add you you are here for remote camera and it works because of cutie stuff yeah you are ready to pair connection you can access a remote camera but this is only for monitoring with a telephony or desktop because we don't have the web layer yet what are you using for the 3D view is it like Q3D? yeah Q3D but the when Patrick did this one was on like alpha or better version of Q3D so we needed to rewrite this and I already invoked the KDAB Q3D man to go to the old buff this week to build it and one curious thing about Atelier is that when you are running Atelier and printing the consumer of memory is around 100 megabytes of memory my main concurrent that is the one which calls it source 2 gigabytes of memory yeah C sharp so we have this advantage you have been C++ and QT that make it all life so much easier during the development anyone else? here we are any more questions? right there is one guy over there too let's take this question here I have a question regarding the preview so the GUI itself is QtWidgets based right? yeah okay how did you implement the preview with OpenGL or did you use Q3D? Q3D yes the source code is on KDAGit you can get layer you can also get onto my channels let's put it we will hold both these Wednesday if anyone wants to come please come we need more developers and we will discuss this stuff sometimes we will be with us and these are our channels you can get us there all the time and she has one last question he is coming and we have a last question thank you I have a very functional question where you are in the features of Atelier compared to the commercial software yeah when Atelier started because of the proprietary software the name of the software is Repetier Host they were open source until 3 years ago on the Apache license and then they closed the source but the program is still awful but Repetier is used because I think that was the first one and everyone says that you used it so I'm not making so much fuss about Atelier yet I have contacts with people in the printing industry when Atelier evaluates and indicates to people and I think that we can do a better job because Repetier is really awful Repetier only runs over mono and they have an object to see version for EOS that completes the interface so I think that I can get points to have a common interface and get into the industry but the math I think that people that enter into the printing can use Atelier but people that are already advanced in skill they don't like to use a printer host put the code on the SD card and hit print but they they talks that I have with people on the industry people factories that make it through the printers in Brazil for example they like Atelier because it's open source and what's to us they want to embed Atelier on their printers just because open source is one of them and they don't want to pay like 20 euros for license for machine and in a Repetier server opens a browser inside the Raspberry Pi and the two keys stuff is awful and we have KML that can give us a huge good experience on the device and I hope that on the industry that will work at least if I get this Atelier embedded on the main manufacturer in Brazil that we are discussing this is our channel you can contact us there I think that I made a good talk I want to thank you KDE for giving me the opportunity to come to my first academy and do my first talk a lot of first today and I mean okay, I can't say thank you very much tomorrow we will have the 2D printer we will print KDE keychain so anyone can buy it tomorrow I hope so and I will be there in this week so you can reach me out alright, thank you and now we are going to have a couple of minutes break and then we are going to continue with KDE