Hi everyone, Sean with jaspyscasebrakes.com here doing 2021 hit parade football sapphire edition series 3 hobby 6 box case break random team number 2 where high risk high reward all card ship obviously each box contains one sensational card either protected by a one touch or a graded slab psa becket low numbered autographs dual triple and booklet autos one of one's lots of good stuff so only 50 hand numbered boxes were made and six cases total so they have some that they sold individually and then they made took 36 of them put them in the cases of six boxes each which we're about to do one of them there is no checklist for this product so be be aware of that when you go to make trades here's the list of customers PJ down to Joe Pearson with last spot mojo and the teams from the Cardinals down to the Washington football team dice for to randomize both lists and pair them up four and one five times fifth and final time from Patrick Evans down to PJ five times the randomizer five times on the dice and five times on the teams fifth and final time from the Jaguars down to the Giants five times on the randomizer back to the dice five times on there so let's make this large enough for everybody to see read through it and give you guys a chance to make any potential trades Patrick Evans with the Jaguars and the Chiefs PJ with the Texans Ron Wester with the Eagles Travis Abramson with the 49ers Jose Rodriguez with the Bengals PJ with the Rams Ravens Browns and Buccaneers Travis Abramson with the Titans and the Falcons Rosario Carrucci with the Cowboys PJ with the Bills Gail Abloh with the Washington football team Travis Abramson with the Packers Roy DiPietro with the Dolphins Eric Costanghi with the Seahawks Tim Swere with the Broncos Travis Abramson with the Steelers Ron Wester with the Colts Jason Meislach with the Saints PJ with the Chargers Roy DiPietro with the Lions Travis Abramson with the Patriots Joe Pearson last spot Mojo Panthers Vaughn Corey with the Jets Ron Wester with the Raiders Gail Abloh with the Bears Tim Swere with the Vikings and PJ McNeely with the Cardinals and the Giants trade window is open like I said no checklist on this there is your full list give it about a minute for trades Raiders are up for trade Ron says Eric's hoping for Russell Wilson will danger us okay any other talks of trades guys oh nice mamba yeah I just got your order thanks for that man going once going tries going three times on trade window Ron trying to trade couldn't trade Mojo going to you and the Raiders it's hard to do like trades on stuff like this because honestly there is no checklist or anything unless like you have your specific team that you're wanting you know but this is case number six of six we did case one of six to start the day unfortunately no more of this is our only that's our last case really numbered boxes you can see starting off with box three out of fifty here is our final list as well nice sleeved box tape seal usually the hit is covered by hip raids little share your hit very nice luxurious box this way how about a John L.A. six out of 25 one off the jersey name jersey number notable nicknames the general that is from 2014 National Treasures football Denver Broncos Tim Swere very nice L.A. for you so Justin how are you man happy Sunday box 15 Calvin Johnson rookie signatures 87 out of 299 sweet spot from upper deck Lions Roy D. Pietro that is sweet Megatron nice little auto on the little mini helmet looking piece there oh very good very good nice one for Roy in the Lions this one is a graded slab feels like PSA disc golf hole-in-one congrats Justin this golf is fun and it's a downtown Lamar Jackson rookie 2018 optic PSA 10 for the Ravens and PJ there you go PJ little Edgar Allen Poe the Raven how long have you been playing just I think I played it like two or three times total but it is incredible I said there was a good chance we could another sales she sealed we're going chase young red wave rookie auto from prison that is to 149 Washington Gail Abloh nice chase young defensive rookie of the year oh that's cool well hi well if you keep throwing one-to-ones you're gonna have to get a set for yourself this one was box number 44 oh the box before was number 31 that's my number the lucky number Christian McCaffrey radiant rookies hard to see the green auto on there but it is a neon green autograph hard to see it right there but you can see the CM it's literally like neon green ink trip to three-color patch and auto from 2017 Spectra radiant rookies patch signatures neon green corners were a nine centering edges and surface all a nine five and the auto was a nine that is three out of five Carolina Panthers Joe Pearson with last spot mojo there you go Joe congrats man we got one box left box number 37 yeah it's just awesome Jeremy we do have more hip parade in store guys hockey jerseys which I believe our official hockey jerseys off double check on that but we also have hip parade VIP baseball in the store higher and you got three home ones in golf we've got a PSA slab here and it's a press proof rated rookie Dak Prescott PSA 10 press proof blue which is a short print non-numbered it looks like for the Dallas Cowboys and Rosario Karuchi see what he can do with his back healthy this year there you go Rosario another nice six boxes for us that was 2021 hip parade football sapphire edition series three hobby six box case break random team number two from jazzy's case breaks calm I'm Sean jazzy's case breaks calm thanks for hanging out we'll see you next time


Okay, we just have one more minute here, but I guess I can introduce you and you get started at 205 so. Hello everybody. Here we have Han he is going to be talking about saving money by reducing power consumption. Thank you for tuning on energy efficient, you know, raising systems. So, I will hand it over to you. You can get started. Thank you for someone to stop. Hi, I'm Han and I'm a graduate student at FPU. This talk is part of my dissertation research that I've been doing with Red Hat for about a year so far. And kind of this talk is mainly about the latest results we've had over the summer. Right, so I'll get started. So, so the kind of the motivation for this research, such as the fact that for like a modern machine you can find in the data center, there's a bunch of diverse hardware in them. And even within the hardware itself, the manufacturers have added like layers of programmability to them. So, as a as an application developer or anyone who wants to optimize your application on these hardware, there are different ways of doing it. And for this, we've kind of focused on a set of particular hardware settings as we call it that and the focus is kind of on kind of minimizing the time it takes to get your work done and also minimizing the amount of energy to do it also. And the kind of question that we, the main question I want to ask is, you know, assuming your machine is only running a single kind of workload. So you can think of it as like, you know, clusters of like memcache the servers running. Can you actually cater the actual hardware itself towards that single application. And to actually do it, we, in this case, we've kind of focused on on three, three hardware settings from, you know, from from like looking at the manuals. And one of these hardware settings is what we call the interrupt delay. So this is a hardware setting that exists on on the network card. And what it does is by setting a value there. It lets you set a set a interrupt delay mechanism that lets you actually manually set how long it'll wait before a new, a new, a new, a new interrupt fires, or when you when you get a packet. And then the other two are, are something called this, this frequency scaling so so this is ability that exists on like an inter processor that lets you set the actual processor frequency on that particular core. And then, you know, by setting a lower you're effectively lowering the clock rate or the frequency on that on that core. And then the final one is something that they've also added which lets you set a power limiting on the actual processor package.  And we're kind of curious for our work here in terms of investigating, you know, for, for, for, for two of these, the interrupt delay and this dvfs. And these, these currently they have policies that exist inside Linux to kind of dynamically modify them to adjust to the workload. Whereas we're, we're interested in seeing, what if you take out all of this dynamic policies and just statically set them and, and aside excited on you to take a simple approach I were doing is basically doing a sweep through to each of these parameters and in different combinations of them, and try to see which ones give us for a particular workload, the ones that can minimize the amount of energy and time it takes to accomplish that work. And, and, and here we're we're we're kind of introducing the idea of using something called energy delay product. So this is a concept that architecture folks have used when they're trying to measure something with with the processor. In this case, the energy delay product is a simple multiplication of the amount of energy it takes to do some work, along with the time it takes. And the kind of data we're just showing here is kind of like a it's an artificial data. So on the x axis you have the time taking in some units, and then on the y axis you have your jewels. And, and, and the area under the curve or the area under the slope here is effectively your your EDP. And the interesting about the method of using EDP is the fact that there is a, there is a slope attached with it which kind of which indicates the rate of power energy consumption over time. So you can both compare in absolute terms, the amount of you know, EDP as a measure of energy efficiency, along with the fact that you can, you can compare and contrast how how different methodologies, or different hardware settings in this case, change the rate of the power energy consumption. And, and, and we're hoping this will, you know, present the data that we collected in a way that's more interesting to look at. So, so here I kind of talked about our experimental setup for how we actually, how we actually conducted this study. So effective what we've done is we, we run a set of network applications, and, and while they're running. You know, we have a application that's running in Linux. And then, and then we have another one that we have, which is a library operating system or like a unit kernel so we can compare between systems. And, and, and in the hardware these are the three hardware settings that we're tuning the interrupt delay, the power dimming and the, and, and the frequency. And effective what what we've done is we've instrumented a tracing infrastructure inside the network device driver. There was a interrupt handling code that fires every time the card registers or the card wants to tell the software that hey I have new packets and I want you to process them inside there. We've instrumented various counters to, such as a measurement of how much jewel, like how much energy has been used since since the last time it was interrupted, along with like a time send counter. And then, and then we have a set of other statistics we gathered also. So, so we gather some software statistics such as you know, number of bytes, they receive and transmitted along with how many instructions has been used how many cycles, and etc. And so effectively you can think of think of it as we run the experiment and we just collect this trace and at the end of it we have a giant text file where every single line that text file is is a time stamp for when when the interrupt happened along with certain hardware statistics we've we've gathered. And, and for this talk, I'm kind of going to talk about one of the workloads we ran so it's a very simple workflow. It's called net pipe and, and we're starting with something very simple here because because there's so many things in your plane, such as like the hardware along with the operating system itself. So, so with the net pipe application, all it does is you have two machines. And, and for the machines we we send a message of some fixed size between them. So it's like a ping pong back and forth. And in this case we we set a static number of iterations to do this ping pong, which is and, and for one of the machines that we call the server or the victim machine. This is the machine where we where we set these hardware settings of the interrupt delay, the dvfs and the rappel and you know for for each workload we basically sweep through these three settings of different values. And while that's running we effectively collect a trace for for every single run run run of this. So, given this, the first. So, in this case, this graph that we have here is is is net pipe running with a message size of 8192 bytes. And then for this workload, we we ran this 5000 iterations. So this is just like a very simple edp plot. And the blue line is is is effectively kind of just default Linux where you know it has the dynamic policies that govern the interrupt delay and the frequency scaling. So this is kind of like, you know, Linux version five point something that comes as this, and then, and then, and then we run it, and then this is the edp we got. So, so effectively, you know, the this is kind of its default behavior. It took about, you know, 1.3 seconds and the amount of jewels are used was about 20 something. And we the green line is what we call a Linux tuned. And in this, in this case is where we were after doing the sleep of multiple, multiple of these hardware settings. We, we've effectively graphed the data that has that has the minimum of edp right so the minimum time and minimum energy. And that's the green line here. Right, so we can see that it took drastically way less time. And the rate of its energy consumption is higher than than this default one. But but the cumulative energy consumed is also is still a couple is still way less. And then we have our library operating system. So, so this is so all these experiments are run bare metal and this library operating system is this is a C++ unit currently effectively.  So it's so it's very, very lightweight and very efficient. So you can see that it because it uses even less time. And the rate of its power consumption energy consumption is slightly higher than the default. So to kind of like, so given, so given this initial edp data. And the fact that we have this trace of every single interrupt that happens, we have a trace and basically the behavior on the server side. How can we start to kind of, you know, analyze anything like explain this. So, so here I'm trying to just kind of walk me through an explanation for that kind of at this size. So, so when you think of that part, the workload yourself is actually not used to be more of a, you know, the message and then you see the same thing. And you can kind of get your background back into capital cash. So, so, so we have this here. The first, the first number. So this is the value that we have to have. It sounds simple math here, where if you take this size, which is 19 bytes. If you take the speed of the network that would be right here, it's a 10 gigabits per second. And if you just divide it, you get around roughly 6.5 microseconds. So this number represents kind of the, assuming there is no atmospheric effects of any switching delays or software delays. So, how fast network will send 8 kilobytes of data, which is around 6.5 microseconds. So this, so this number kind of lines up very nicely within this range between the two Linux tuned and library OS tuned. So, effectively, you can think of it as we've literally set the intro of delay such that it just matches the time it takes for the wire to have the message be sent across, assuming some microsecond of delay in terms of, you know, switching calls because we have to go through a switch. Right. So in this case, we literally customize the interrupt delay such that it matches perfectly with the with the theoretical peak speed that you can send that message. And therefore we've like basically minimize the amount of the amount of basically maximize the amount of processing efficiency here. And that kind of explains the kind of the time it takes the time differences. Because because inside Linux default, it has a kind of like a dynamic algorithm where every time it receives a new data, it will do a computation to kind of predict what is the value issue set the next interrupt delay value. And we found that that algorithm itself is just not very efficient because it doesn't really adapt to your application specific use cases. So, so, so that explains so this kind of explains kind of the, the throughput. The next thing that we're kind of curious is, is how can we explain kind of the energy benefits of this method, right, like, why is it that we're able to tune these three parameters and we're able to, you know, decrease around energy So I'm going to skip this. So, so one thing that we found with with one of the parameters is is the is the cycles it takes to run this. So, so the cycle is a measure of from is a measure of how many cycles it spent non idle or busy when it's busy processing. And you can do a bit of math to convert that into a time granularity of like similar to the timestamp. And therefore you can kind of estimate. Basically, in this case we're showing the same the same timeline with the fraction that is spent non idle or busy time. Right. So what we see here is the fact that it spent, it spent majority of its time. When you're tuning it a busy processing, right, I like almost 60% for Linux tuned and 40% for for the library OS. And whereas for the default case, most of the time, you know, it was only about able to do like 20% of the time, you know, a busy processing and what is and what is kind of the effect here of these three values. So, so the next thing we plotted was basically the amount of time it takes. And so the graph here is effectively every time they interrupt happen we kind of measure how much jewels was was consumed. Right. So the same exact this on the timeline and these are just each individual point is how much energy was was consumed. Right. So in terms of Linux default, you see that most of the time it was in this in this range where it did some work and then sometimes it peaked. So so the zero data here you can ignore because because because the because the counter that we use to to read from the energy counter, you can only read it at a granularity of one millisecond. But then we have interest coming in faster than that. So so some of these we just we just put them to zero because we cannot actually sample the energy at that point. So, so literally, so just focus on kind of this middle part. And what we can see here is that for Linux default, most of the time is spent here and and and if you sum up every single dot here and you divide it by time, you get energy over time, which is a measurement of Watts. So here is spent majority of time, you know, at 17 Watts effectively and 17 Watts from some other other measurements that we've done is is is a time that it takes is actually the amount of power that the processor takes just just idling. So so what this is saying is effectively that, you know, the default policy most of the time is doing work is up here, and then rest of the time is just idling and it's not doing anything. And that's why, and that's why effectively, the time, the time here is just wasted spent idling and and why you're idling you're still consuming power. So so that's kind of like a waste a waste of the the amount of you're running because you're just not doing any work. Whereas here, when we actually tune the these hardware settings. We don't spend any time idling for Linux tune at least because almost. So that's the green data points here. Most of the time it just it just it's just always doing work. Whereas with the library us. It's a bigger spread. I think, I think because the library us is way more efficient, just because of his code base that when it finished to work, it is still able to take advantage of some idling costs. It's still, it's still go so idling, but most of the time is is, you know, spent also doing work. And, oops. Yeah, so, so, so, so, so given so given this kind of tracing data. We've, you know, we've, we've done like analysis across all these other applications, you know, other than that pipe at the eight kilobyte that I've talked to you about we have some other message sizes and we also have results from workloads where you know we run like a Node. We have this web server. And then, and overall we collected a bunch of trace data so we have about two terabytes of this trace data set from this work. And, and kind of, and kind of our future work, or our current work right now is we're in the process of open sourcing this, this set of trace data that we gathered your website. And kind of we're interested in seeing how we can extend the tracing from the network card into the application or to to basically have like a kind of end to end tracing methodology that will explain both, you know, how the applications behaving, how the TCP IP stack is behaving up until the device driver itself. And there are kind of other opportunities here where we started to take in looking to, you know, can we replace the dynamic policy with a something that's kind of powered by machine learning. And how we can maybe integrate these kind of idling these like periods of processor into this policy as well. There's plenty of other hardware that you can play around with and like, and by reading the manual there might be other registers to look at also. All right, I so good. So, so that's you know my talk. Thank you. Thank you so much. I've just been monitoring the chat. And I do not see any questions. But if anybody's watching, please, and you have a question. Feel free to put it in chat. We'll give it like a minute or so. And if we don't have any forthcoming, I guess we can move over to the breakout session. And at that point I'll just put a link to the breakout session in a little while. Okay, I don't see anything coming so thank you so much for the time.


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Hi, I'm Mark, and welcome to this very special episode of the Service Design Show. This episode is fully dedicated to in-house service design. You're going to hear about some of the specific challenges in how service designers face and also get some advice on how to be more successful as an in-house service designer. But before we dive into the stories that we're going to share, I want to give you the background story of how this episode came to be. So there's no denying that more and more organizations are building their internal design capabilities, and that means that in-house service design is growing very fast. Being an in-house service designer is completely different than working in an agency or a consultancy. For instance, when you're in-house, it's often difficult to find people who share the same passion, have the same background and use those people as peers to get feedback, to challenge your ideas, to basically level up your skills. And also, when you're an in-house service designer, you're often seen as the expert, the person who needs to know and have all the answers. But sometimes you don't know if you're doing things right and you don't have somebody around you who you can talk to and share ideas with, which is completely different from an agency where you're surrounded by people who you can talk to. So to do something about this, I started a group this summer, which I called the campfire sessions. So what are the campfire sessions? Well, the campfire sessions or the campfire, as we tend to call it, is a small group of eight in-house service designers from different countries, different organizations, and we create a space where we can meet on a regular basis to exchange ideas, get advice, and share the challenges we or they face in this case. And I'm really excited as we've just finished the first round of these campfire sessions and I'm going to introduce you to Kari, Jacqueline and Rachel, who were part of this experience. They're all in-house service designers from very different organizations. And in a minute they're going to share with you what are some of the specific challenges in-house service designers face and how you can be more successful as an in-house service designer. So like I said, we just finished the first round of these campfires. The next round is starting very soon. At the end of this episode, I'll tell you how you can join and I want to be very clear, upfront that there is an application process as we've just got space for eight people in the group. So if you're interested in joining, make sure you stick around till the very end of this episode. Now it's time to sit back, relax and enjoy the conversation with Kari, Jacqueline, Rachel and myself. Let the show begin. Hey everybody. Hi. Hey. Good to see you back all in this smaller edition of the Campfire. Let's do a quick introduction round and maybe you want to start Jacqueline. Sure. My name is Jacqueline Briehu. I am a service design manager at Shopify. I've been there for about two and a half years. I was the first service design hire that they had sort of the first explicit sort of service design hire. There are several folks internally practicing, but I've worked remotely for Shopify since I started. So a lot of what we've had to do lately is a lot of sort of remote collaboration and doing virtual services line. And I have a small team and I currently work within the support organization. I live in Northern Virginia in the United States and I'm, I'll stop there. Sorry, there's construction. Thanks. Kari, how about you? Sure. So I'm Kari Oyenin. I'm the practice lead of interaction and service design at RBC Royal Bank of Canada. Live in Toronto, Canada. And I've been with RBC for just a little bit less than five years now. Started in a different role in a hands-on role when the team was just really kind of forming. Things were quite out of hog. I was a product design lead at first and then been in the practice lead role for the last two and a half years or so. Our team as a whole is the digital design team. There's 170 of us on the team. I have about 40, 42 people sort of under me as the interaction and service designers. And I myself with a number of colleagues we formed the design operations team. So there's a few practice lead roles and a couple of other roles that are part of that group. Awesome. So we have Shopify, we have Bank. Rachel, let's cross the ocean. How about you? Yeah. Hi, everyone. I'm Rachel Liu. I'm based in the UK working for Pearson Education. It's actually just over my third year anniversary. It was on the 19th. So I started actually as part of the user experience team as a lead there. And service design has been a new practice that I've been building for the last just under two years in January. So it's been kind of a really small but more leaner kind of way where our team in London was started from three of us and now it's 14. And we're still kind of growing that practice to have more leaner new ways in a more of an agency kind of model. So we look at different projects to kind of try and to make things a bit more human centered but looking beyond products and looking at a service like what does education look like as a service to our learners and wider stakeholders. Education as a service. Awesome. So we were with a bigger group but we focused this session on the conversation with the three of us. Now when I came up with the idea of the campfires it literally, it was an idea that I had for I don't know over a year for sure. And on a Friday afternoon I was just like I need to just do this. Let's make it into a prototype.  Now I'm really curious what was the thing that appealed to you to the campfires? Because there weren't any campfires. Well, there were campfires but not the in-house service design campfires that we were going to organize. Like what attracted you in this? Anyone, Jacqueline, wanna comment on that? Sure, yeah, I think so this is the second time I've built a sort of been the first service designer in with an organization in-house. I've actually always been in-house even as a product designer before getting into the service design. So I was at Capital One first which is where I kind of got into service design and then Fannie Mae where I built that out and then now Shopify. And the idea of being able to chat with other folks who were trying to scale service design in-house was very attractive. There's a lot, I mean from the campfires thus far it was very validating that a lot of some of the things that I've been struggling with mostly in terms of just organizational change that we sort of need to happen in order to really enable good service design practice to happen and to accelerate the impact. But it was just really, I think it was appealing to just chat with folks and to hear other stories from folks who are specifically in-house which I think a lot of the articles that are published online and the blog posts and the stories a lot come from consultants. And that's obviously just as valid in terms of service design as a practice but it's sort of when you take the practice and then you put it in the context of an in-house team I think it's very nuanced and it's just been great to chat with other folks. How about you, Rachel? What was the thing that made it interesting for you to reach out? Very similar actually. So I've worked both in-house and in-agency but the most interesting one about the in-house perspective is that firstly, not many people know about it the lack of awareness and not many people in-house actually talk about it either maybe they don't have time or capacity to actually have the chance to reflect. So I think that was really a nice invitation for you to kind of go, let's try this, let's be open with this. So I think that curiosity kind of went, oh wow, it's a great opportunity to learn from other people. And my first service design hire who was a contractor he came from an agency background so it was really fresh perspective to bring in but I wanted to have both kind of seeing what is it like for another in-house but also what is it like for that agency to model. Gary, anything you wanna add to that? Similar things. I was looking forward to hearing at least I made the assumption that I would hear I have the opportunity to hear from a global perspective that would be people in this group from across the globe, right? And I grew up and started my career in Europe and so I have a personal interest in that service design is still quite new in Canada. I wouldn't say it's not even so much in terms of there's awesome people, practitioners here, a couple agencies even really great groups, service design Canada is a national group that's doing really, really good work and that has been going for a while but in terms of how it is within organizations and how it is in-house it's really just up and coming and even product design in a sense is still kind of up and coming and so folks are excited about that just about shipping product as we've talked about it already covered that in many ways and so I was looking forward to just getting those perspectives from different parts of the world and from different people in-house and the other aspect they think is just COVID the lack of connections, how nice this is and how people have, I think we've all in a different way kind of seized this opportunity now too. I mean, we have our meetings remotely on video then why not also have these kinds of groups and these kinds of use these kinds of opportunities to come together across the wider fields of the process. Yeah, I can really relate to what you're all saying and sort of it's nice to see that some of the ideas that I started out with actually come out into play especially what you also said, Rachel that taking time to reflect is something usually people don't do, they're just busy working and I think these campfires are also just an excuse to give you a permission to stand still and reflect on what you're doing and also just listen rather than having to be to have all the answers all the time. So really nice to hear that you also experienced it in that way. You already touched upon this but I would love to hear your take on what do you feel are some of the challenges that are specific to in-house service design? Anybody wanna start? I'll jump in. So I was actually thinking about this and I was like, oh, I wish I had said this earlier but I think there can be so many unique ways that organizations can be so unique in terms of their cultures, based on who started the company, its history, its transformation over time or its evolution and so much of that sort of DNA is embedded within the culture and that sort of creates this environment that you have to understand in order to deliver sort of like value with your service design and it's a very cryptic way of getting at like, so at Shopify, for instance, we try to build a lot in-house. If there's a third-party product, we're like, oh, well, let's just build it in-house, we'll do it ourselves and the same thing goes with consultants and service delivery. So it was like, when I started out as a team of one, my unique challenge was that this was not a company that likes bringing external consultants on board and so I couldn't sort of do a staff augmentation through a consultant model. It was about having to be really scrappy and resourceful and spending a lot of time educating people about service design and trying to shift mindsets. That was almost like the first milestone was like, okay, how do I get people to think differently and how do I shift our process from one that is, oh, we're all experts internally and we know what the market needs and we're just gonna like ship things and we'll test and learn once it's in market. It's sort of, we're an exceptional company at shipping product and features, like if you're a product designer and you wanna work on something that's actually in market, we excel at that and I think it's great but from a service perspective, coming on board, I was taken back a little about how much room we had for progress in terms of our research methodology and the rigor that we could apply to it. And so the unique thing that I've been faced with is like I can't bring on external consultants. There's sort of a like, you have to show value in order to get more headcount but in order to deliver that value, you kind of need, I like the notion of like, the material of service design is the organization and so we have to kinda like, I have spent a lot of time trying to shift the organization to create the foundation upon which we can practice, good service design and we can change these outcomes for humans in our ecosystem. And it's been a long journey of just trying to get there and what was helpful with the campfires chatting with other folks who, where we have some similarities, like some folks were able to bring on external consultants since that was different from my experience. And so hearing about that and how that may have helped them or hindered things or probably helped to demonstrate value faster, whereas it's taken me longer to demonstrate value because I've had these restrictions but even to hear others who've had similar experiences, it's just, it's validating that we're like, okay, we are all trying, you hear some, the trends start to emerge about the need for good data collection or the need for rigorous research or to help people think differently and what we're all doing in terms of visibility or process, you know, it's just there's been strategies along the way that I think we've all shared, so yeah. A lot of internal challenges that are specific to it's different than working at a consultancy or an agency. What's your experience, Rachel? What have you found as specific challenges for in-house service designers? I think from the group level, it was really interesting that everyone had quite a different starting point based on where they fitted in the organization. So where does service design even belong, where you start, right? And you have to work within those constraints. I found it super interesting that everyone that we talked to here had just really different starting points. Whereas I guess from my perspective, I had to start really small. So I think service design could be quite overwhelming because it could be quite big, that you know, changes has to be at a scale or we have that vision, we want things better and things to be seamless. But where's the starting point? And I think we can almost be over and that's for me as well. How to build a smaller like allies or building up that trust, working with our stakeholders. And actually I decided not to use service design, the word, it's a word that maybe people don't understand, that becomes a barrier itself. It's actually looking at where the business kind of vision is, which is trying to make learners have better learning outcomes, you know kind of thinking in terms of bringing that business aspect into it, which I never did before. I was so focused on the users perhaps and championing their voices first, that I kind of have to then look at a more balanced view and that kind of balance holistic view of both the business side and the learners has actually helped a lot. So that was my I guess a big learning curve that I kind of uncovered with my own reflections. So that's been super interesting. How about you, Gary? And you've got a whole team, so I'm sure you have very specific service design challenges. Yeah, you know, working in a very large corporation, there's 85,000 people globally and there's a lot of history obviously, it's an industry that's well established and or definitely thinks that it's well established and hundreds of years of history in terms of financial services and lots of silos, very, very siloed. You know, things that you can expect, even if you don't work inside a huge organization yourself right now, you can probably expect and assume those kinds of things. And there's a lot to it that's all kind of internal. That's not to be in any way negative or nasty about it, but it's a game in and of itself, right? There's a lot of politics. There's a lot of kind of that corporate structure and things moving that you gotta kind of fit in that. We do use consultants, but with that, there's kind of this idea almost culture that new ideas come from consultants. They don't get to go very deep into the culture necessarily, but that's why you might hire consultants or a group of consultants that they would inject something into the organization that would kind of change things. Now, it makes things difficult, I think challenging for someone trying to work from the inside as part of that corporate workforce to change things and to get by and to get that, to even have people around you, around me kind of accept me as someone who could be a change maker from within and collaborate with people to make that change. That's hard. Usually there's the idea that it comes from the outside. It's interesting, like you're almost at the other extreme spectrum from Jacqueline like bringing in consultancies in your case is like, I don't know, getting invalidation or credibility and yeah, on the other hand, there is no totally no room to get any consultancy in. Interesting, and I've seen the different flavors of this throughout the campfire, so that was super interesting. Now, there are hopefully a lot of people listening who are in a situation where they recognize your stories, feel, I wanted to say feel the pain, but feel the situations.  And I know we need to generalize here, but if you can give one piece of advice for an in-house service designer, what would it be? And let's do the wrong Robin as we just did because it works fine. So Jacqueline, how about you? I don't know if I could put it into one, but I know that. I know. Okay, so the thing in hindsight, maybe the advice is if you're the first person, whether it's service design or anything that's new to an organization, is to really, I hope that interviewing processes and hiring and all that, that you really get a chance to understand the organization that you're going to be doing this within. I think that's my advice is early on, understand, like there are, I think I took for granted at Fannie that we got to use consultants because I was able to show value so much faster and that's been a real limitation thus far. And I think, and I didn't think to ask, oh, do you use external consultants? So, you know, anyway, so my advice would be that if you're doing new, if you're the first person doing something in-house to really understand the organization and do all you can to chat with folks. How would you do that? Yeah, yeah, yeah. So you've got this experience. What would you do different in understanding in our organization?  I think I often wing things. So I probably winged all my interviews, you know, but in, you know, and I think that that can be fine if that's the way you roll, but in hindsight, I think it was almost a disservice to me in not preparing certain questions in advance that would have helped me understand a bit of the context that I was entering into, you know, a bit of the culture. You know, look at blog posts, look at things that people have published online, authors from internal, authors from within, anyone who's sharing stories, reach out to people on LinkedIn, ask them for, you know, virtual hanging out to just chat about their experience some more. Yeah. Yeah, this is going to be the next article that we're going to publish on service design jobs, which will be about asking the right questions during a service design job interview. And I'm going to invite you to help me out and check in and the rest of the service design community. This will be a really interesting one. It's critical. It is. Yeah, yeah, we'll get back to that for sure. Rachel, how about you? Piece of advice. What would you say to yourself? Looking back? We'll just add on the sign that mark with the whole hiring. It'd be interesting what does that look like for hiring virtually and onboarding? So that's the question that I have in mind. But yeah, my advice is to find the allies to build trust with because actually they will help you talk about things and share things. And that's actually really impactful. That's a way of showing value. So there's a value of like obviously doing the work and demonstrating and problem solving to say, yes, it's possible, you can do it. But then there's the whole, actually, it's that building trust part, which is super critical. And that's something that I found in hindsight. And I only do things in hindsight when I reflect and I only reflect if I do talks. And that was one of the things was a reoccurring theme in the last two years, I would say. So what's a good strategy to build allies? Well, you mentioned earlier, listen, really pay attention to what are their needs? What are they kind of feel for all? And try to guide them and support them, be that kind of coach for them. So it's not like telling them what to do is finding them ways and opportunities to see things differently. Because we all have our own ways of seeing and sometimes we are not aware of it. So instead of spending that energy being created, it's finding the novelty of ways. And it could be as simple as inviting them to choose something so they can be a mess in it. They can see it, they can experience it. Whether that's just even talking to an interview and they're being an observer, they can then talk about it afterwards. So getting involved in the process itself, obviously. And yeah, it's really cool because Jacqueline, you said the organization is the design material, which I totally agree with. Kari, you said it's a game and now you're talking about making allies. So I feel like we're sort of demystifying what's going on here. Kari, what would your tip be for people trying to create change as in-house service designers? How can they be more successful? Yeah, my first thought is to put it into two words that both start with the same letter. So I would say patience, but also passion. Patience in the sense that things do take time in-house, working in-house, working in a large organization, it's gonna take time, change takes time, change is hard. Cultural change is hard, change in terms of mindsets, change in terms of approaches, all of that does take time. You won't get that change at least in my experience though only through patience and only through sort of patiently working through these things and expecting that then incrementally one day it's gonna happen. So that's what you need passion for. You need that passion to kind of get you through those hard moments and hard days and times when you feel like, hey, just as I was sharing in my story last time, at least the key takeaway from it that I meant was to say that I've experienced how you can do something, get something done and feel like that got done right. And yet it hasn't actually really caught on, it hasn't really led to so much. And that's exactly a big part of my experience in a big organization. You do need those allies, you do need kind of people who can almost be, if you get them to be your allies, if you get them to be kind of the people who understand you and work with you, then they can sort of start to be ambassadors to start bringing that message into other pockets and silos of the organization. You gotta go let go of your own goals. Like I came in, I'm the kind of person probably comes in with a lot of my own, this is what I wanna do. This is the change that I know that is important and this is what I want to make happen. But in again, in this kind of organization, people around you, they already have their goals, they already have their task lists are full, words, again, the game, there's incentives, there's bonuses that get paid in a certain way and stuff. They know that, they may say, I know what you're getting at, it sounds good, I know my boss won't at the moment reward me for that though. So I'm not gonna go with you or that's just not gonna be the stuff that I focus on because it actually doesn't get me further in how things are currently. So allies and a lot of patience and a lot of passion.  You have to have so much patience, passion, perseverance. It's definitely not something that is instantly rewarding and instant gratification that you probably should be looking for a different kind of role. So I'm really curious, we'll be continuing our chats in the campfires, either in video calls and in the WhatsApp group that we have. But I'm really curious, if we would stop now and you had to look back on the campfires, like in a year's time, what is the thing that you think you'll remember? Designing for the remembering self. Jacqueline, how about you? Yeah, I mean, I think community is something I value tremendously and I think it's one of my core values and for me, I think the thing that I will remember I guess is just the openness and the humility and the sort of general support that we all felt, there are a lot of folks just sharing really helps us have these rich conversations and so I'll look back and we've definitely formed some great relationships as a result of this and I think as I move forward, these are folks that I will turn to, to sort of just bounce ideas off of them as well as do a sanity check and I think we'll all be, I think because it was sort of an intimate group, I think it allows us to get a little bit sort of closer with one another so there is a bit of, you know, I think we all kind of have a certain degree of concern for one another wanting to make sure that we're all successful and that we all are able to do. It's like saying, yeah. Yeah, I mean, I think you put it well, it can be a very challenging space to enter into. I think that's why different companies are at different maturity levels with it and service design lives in different facets of the organization and all of that matters, leveling, titling, I mean, people say, oh, it's just semantics, but you know, these things, all of the variables within an organization can all affect how service design plays out and this community has helped us sort of highlight a lot of those variables and what happens. How about you, Rachel? I would say connection and inspiration. I think it's giving us the space to share those kind of stories which we wouldn't really talk about. I think on a day-to-day it's not like we kind of grab someone and kind of deep dive in depth and uncover a story in so much ground in such a short amount of time. So yeah, I kind of treasure that kind of moment and knowing that that isn't our, that permission to dedicate ourselves that time to do that. So yeah, thank you for that. Yeah, my pleasure. And it was extremely rewarding to see that so that this group was so open and so willing to share, I think that was a huge part of the success. Anything you wanna add to that, Kari? You had a different shorter experience with the group but maybe still anything that you'll remember in a year time? Yeah, unfortunately, a much shorter experience but still very similar things, I think. Similar points as Rachel and Jacqueline. I, design is such a wild, well, wild, wide, I meant to say, field now. Maybe both. Both, yeah, for sure. And so, I definitely feel I can be in a room full of designers and but as I focus on services and how to look at a service and how to improve a service and service designs specifically, it's been just really good to be in this group where right from the first moment and even in the short experience that I've had, you know that you're with a group of people who have similar focuses you do and they're battling with many of the same challenges and just they kinda get to you and so it really opens you, opens me up quickly. I feel like I can share things and people will more easily connect with that than perhaps sometimes my colleagues at work or in some other form around design, what would happen? Yeah, if I look back at this now in hindsight, I think we sort of got the opportunity to get a peek into the journey that everybody's on and everybody's in a different stage of the journey but sort of heading in a similar direction and it's nice to learn about where somebody is and the challenges that they have faced and how they have overcome them or not and what drives somebody to do something. So yeah, I think we sort of, everybody's on a journey and we gotta peek into that. I'm going to continue the conversation with Kerry, Jacqueline and Rachel in the campfire group that we started. But like I said, at the beginning of this episode, we're also starting a very new campfire group and that's starting on October 12th. If this is something you're interested in joining, this is how you can apply. Send me a video where you share or answer three questions.  Tell something about the challenges that you face as an in-house service designer and the third thing is telling something about when the campfires would be a success for you. What's also really important is that you can commit five consecutive Mondays starting October 12th for one hour at 4 p.m., Central European time because that's when we're going to do our campfire group sessions. The deadline for the application is October 4th. So make sure that if you're interested, you send in your application before that. You can email me or send me a message on LinkedIn. My email address is mark at servicesignshow.com and if you wanna read all about campfires, head over to servicesignshow.com slash campfire. You'll find the three questions that I just talked about over there. That's it from my end. Even if you're not an in-house service designer, I hope that you enjoyed this episode and found it valuable. Keep making a positive impact and I'll catch you very soon.


Going on everyone Sam here with late in sports car driven 22 panini impeccable football hobby 3 box full case break number 36 Random divisions that were there's a 36 of these. Here's your Look again at the random results As always you could find these on the results tab as well as the Lincoln chat floor if that's funny Good luck here everybody. Let's do it. I'll be down to run a fantasy baseball league for our customers No late in people allowed. Just me. That's it. No Donnie. No Donnie a lot Good no one's asking you I feel included bar cart I did one with my fan my college like friends last year and Yeah, I know we get enough people cuz I know like me Regina, and I'm sure we get like another like Calling my points for a while now Shoot us here. Can you drop the just late in sports cards a gmail.com here. Shoot an email over to this Bruce I'm gonna have Donnie drop the Lincoln chat for you Starting off Carson Wentz to five of ten nice one there And Jalen hurts 21 out of 50 Yeah, we'd have to do a weekly one because I can't do a daily one We did a daily one like college friends not doing that again 18 out of 35 AFC South Jalen Petrae. There you go Regina. Nice one there We've got NFC West. It's kind of nasty. How about a Richard Sherman 11 out of 75? That's Niners Richard Sherman NFC West drew our oh, this is sick gonna Regina on the AFC East How about a Roger Stahlback on the Vaunted greats? 30 out of 50 Nice one there. That is sick. That's nasty. That's Regina's PC. She's a huge Cowboys man. Oh Another nice one NFC East again. How about a Brian Dawkins? Oh inscribes God bless 3 out of 25 that is nasty now. We're talking Weapon X let's go Oh That's so sick. Let me sleep that NFC East going to Regina Regina you might not cut this one when it's going over to Donnie That is disgusting Disgusting I'm gonna say mag that one because that's and so now the inscription's insane Yeah, NFC East again Jalen Tolbert 16 out of 35 Nice one there This is Regina's PC right here apparently Cowboys Secretly a personal perfect cards for Regina right there Eagle. I know right NFC East both Eagles and What's it called? Eagles and Cowboys coming out of there for the job for Regina the Giants fan that works out. Look at how well that one works out Did that's so nasty that Dawkins? Yeah, that's kind of insane That's kind of insane That inscriptions nutty Regina how much Donnie's drooling over the card over there Najee Harris 5 of 25 Matthew Stafford 13 out of 75 NFC West and David Montgomery 7 of 10 NFC North We've got going to the AFC West Greg dual chitch 1 out of 35 that's Regina again For us just became a member Thanks for becoming a member for us We got a FC West again Trent McDuffie 72 out of 75 Kyle it's off the side of the cards. It's not on the cards, but there is a puddle on the floor in it NFC North nice one there is gonna be Randall Cobb 71 out of 75 happy birthday Donnie Hey FC South go to Regina. We've got Jonathan Taylor 20 out of 25 Impeccable stars nice one there on card as well the third birthday And NFC South we got London on the track Drake London 14 out of 25 helmet and Jersey, I believe No, nobody's birthday Armando nobody's birthday the nonsense is starting again illegal things. He's some sort of you know funny guy here I'll just wait till forest is The London on the track no no no no no no He's like a producer he's like a rap producer that's like his tagline he goes we got London on the track So never I pulled Drake London Here we got London on the track in my dreams though. Oh boy. Oh boy. That's that's tough man That is Aaron Jones a Aaron Jones to 25 and George Kittle to 75 NFC West AFC East going to Craig we've got Micahide 46 out of 75 that's kind of wild actually game war and Micahide to Yeah, there's a couple that have redemptions in this they're kind of like random names Wahoos We've got NFC South going to Braden K. That's gonna be a Chris Godwin impeccable stars No, you'll never hear Sean say it absolutely not Sean see Sean's allergic to having fun So I'll say what we got London on the track 34 out of 99 is quay Walker NFC nor void To complete the non-giants trifecta for Regina, we've got a John Dodson 10 out of 99 So you got Cowboys it an Eagles it and now a commander No, I already oh no We've got NFC South is gonna be desert Bonn goes, please be ridder. Oh man. That's funny 37 out of 49 desert ridder And We've got going to the AFC East elegans rookie helmet and patch auto pierre strong jr. Yo pierre you want to come out here? Nice one there Congrats on that AFC East Greg. Yeah Watch the Giants is the at the bar card. Yeah, it'll be the Quad Giants card. There's a Quad Giants. I'm pretty sure Is it really I think so? Yeah. Oh, that's kind of cool That is gonna be going to the AFC East Eight out of 25 Jim Kelly. Nice one there. AFC East is Greg M. Hey guys, Greg Nice one there, buddy. Jim Kelly You're strong on the East on the Patriots. Yes. All right, let's do a couple of Or let's do a recap desert ridder for the I'm not gonna say that divisions deserts been ridder John Dotson Kway Walker Chris Godwin Micahyde we got London on the track Drake London Jonathan Taylor Randall Cobb Trent McDuffie that is Pierre Strong jr. Oops Greg dual chips is Jalen Tolbert Roger Stalback Richard Sherman Jalen Petrae This one's so nasty Brian Dawkins 3 of 25 inscribed God bless So cool. So free and one of the coolest inscriptions. I've seen her one Late intact. We'll go on this is Jim Kelly eight out of 25 for the AFC east That'll do it for the break guys. Thanks again for the fill next up 10 bucks Tuesday


Come on Kaby. So in relation to the future of Wikimin, I would like to introduce Kaby. Let us say hi first to the virtual viewers of Wikimin Summit there. So you can just stay here. Okay, thank you. Kaby Lan has been involved with Wikimedia projects and Wikimedia Estonia since 2016. Since then, Kaby has been in different roles such as employee, board member, and volunteer. Currently, Kaby is a member of the steering committee of CEE, or Central and Eastern European Hub. So without further ado, Kaby and the future of Wikimin Summit. Thank you. As already said, my name is Kaby. Hi everyone online, on site. As already mentioned, I have been involved with the local level of this movement since 2016. So it's already been many years, eight, seven, something like that. And from the last year, I also got the regional approach by joining the steering committee of the CEE hub. And only last year was the time that I realized that there is gender imbalance in Estonia as well. So what I'm trying to say took me six years to realize that gender gap is a thing, and it's a thing in Estonia as well. And the more honored I am to be here today with all of you great women, with all this women energy here. And of course, from this winter, I am also involved with even more international project. I am part of the organizing team who is organizing Wikimania next year in Poland, in Krakow. And I am really, really honored that the great organizers here asked me to organize the next Wikimin Summit in 2024 in Krakow. So this is an official invitation for all of you here, all of you online, to come to the CEE region next year, to come to Poland to participate next year. If you have any ideas or remarks, what we should conclude, include during the next conference, next Wikimin Summit, please feel free to approach me during this conference. And I hope to see you all next year in Poland. Thank you.


Hi everyone, Joe for Jaspy's casebreaks.com coming at you with 2018 Panini National Treasure Soccer One Box Random Number Block Break Number 3. This is how the number blocks work, if you're not familiar with it. This is 2018 NT Soccer, the first NT Soccer they ever made. So big thanks to these three people here, Joseph, Louie, and Matt for getting into the action. They're the numbers right there. Let's see what number you get. Let's roll it. Randomize it. Randomize it. Random.org. Are you awake? There we go. He's acting weird for a second. One and a four, five times for each list. One. Come on, Random.org. We've got work to do here. There's one. Two. If you're re-watching this video, obviously you can fast forward through this part. It's very strange. The little wheel in the tab is slowly moving. Maybe everyone's on Random.org tonight? Three. Four. And a one. Fifth and final time. All right. After five. Hopefully this is not going to happen all night. One and a four, five times for the numbers. I'm going to use a different randomizing service here. All right. So we're going to use scikit-science.org. Flash random. There it is right there if you want to take a look at it. So let's grab all these numbers here. The only thing is it's not going to, it doesn't keep track of how many times I randomize it. We'll just have to, we'll all have to just pay attention here. So once again, we'll use this dice roll one and a four, five times. There's one, two, three, four, and five. There we go. So now it's three down to eight. All right. Thanks for your patience on that. Louis with three, seven, zero, and five. Joseph with six. Louis with two. Matt with four and nine. Louis with one. Joseph with eight. Usually I would say Louis. Zero gets any and all redemptions, including one of one redemptions, but it's a mood point because you've got one as well. Let's sort by column B. Right there. Let's box these up, center that up. And if you want to trade, now's the time to think about it. And while you're thinking about it, we're going to use the, use the die right here using Liverpool Red. Oh, what a brutal game. The Merseyside Derby today was not happy about that. One, two, three, four, five, six. Liverpool might have a hard time just getting a top four spot at this point. All right. And it's six. One, two, three, four, five, six. So that'll be the box here. We'll save this for next time. All right. No trades, right? All right. Let's just print and rip. Hey, Joe. We're out of here, Matt. All right, man. Hey, take care. Good to see you here. Have a good drive back. See you later. Thanks for hanging. There's the print out right there. Hot off the presses. I like that NT pop right there. Got a base card on the bottom. No, it's a hit on the bottom. Good luck. We've got Rui Patricio, 35 out of 50. We go to Louis number five. We've got Alvaro Morata, 99 out of 99. Spaniard going to number nine, Matt Lieber. We got another, we got Mario Gotze, 39 out of 99. Another nine for Matt Lieber. Number nine. Number nine. Number nine. We've got Patrice Evra for France. Le Bleu. Nine out of 99. Must be an away kit or a third kit. And that is another nine for Matt Lieber. Wow. All right. What about this? Jean-Louis G. Buffon, two out of five. Forza Azuli. That'll be for Louis and the number two. And out of fives and under, of course, get the, all aboard, the big hit express. Woo-hoo. Nice. A little bit of the laundry tag or the, probably somewhere in the bottom right there, but it's pretty awesome. Nice one, Louis. Next up is a book. Dual Jersey autograph, 25 out of 30. Louis with number five. Wow. It's Arturo Vidal on one side and Maurizio Pania on the other side. Chilean duo. Nice. That's pretty cool. Slider box for this. All right. We've got a redemption here, which I think is expired. Yeah. But that'll still go to number zero. And Louis, maybe you could see if Panini will do anything for you on that one. Ah, Joe Grata is here. Saying Buffon is my hero. Forza Azuli. He is a pretty legendary keeper. Next few, we've got Renato Sanchez for Portugal. 76 out of 99. Joseph Barton with number six. We've got John Brooks. 57 out of 99. The American, Jerseyan autograph for Louis in the number seven. And back here is, here's Johnny. 32 out of 99 for Louis. There you go. Nice. And there you have it, boys and girls. That's another nice 2018 NT soccer break from jaspyscasebreaks.com. We appreciate everybody getting in. I'll see you next time for the next break. Bye-bye.


Friday, happy Friday. Good morning, Ginny. Welcome to Friday. Today we're going to be diving into a Netflix series. This series recently just dropped their season two, and I would like to talk about it with you guys. Today we're going to be talking about Ginny and Georgia. Listen, I wasn't going to do a video on it. I was like, it is what it is. I'm not going to do a video on it. When the first season dropped, it was a lot to handle. I thought it was going to be like a throwaway Netflix show. I thought, you know, maybe a few people will watch it. It'd probably get a season two, and it would kind of fade out. No. Season one was epic. And by epic, I do not mean the quality of the show. I have many, many issues with the first season. But this show was talked about. Like when I mean talked about, I mean talked about. Like everybody was talking about Ginny and Georgia and the mess that it was.  Season one drops, and there is a line of dialogue. A character says to another character, you go through men faster than Taylor Swift. And Taylor Swift did not like this. She sends a paragraph tweet with it. Ending it with the best thing I've ever read in my entire life, Happy Women's History Month, I guess. Taylor Swift is nowhere to be seen after that Happy Women's History Month, I guess. Poof, she's gone. As much as I'm like, yeah, Taylor Swift can say what she wants. There's no stopping her. But the fact that she didn't say anything when the actress of the show, who doesn't even write the show, was getting really racist comments thrown at her and death threats, like Happy Women's History Month, I guess. Why would you end the tweet like that, and then just to let your fans hate on this young woman? Something's not adding up. But this only brought more attention to the show, and we got a season two, and season two just dropped this month.  We're going to be talking about it all. We're going to be talking about season one and season two. We're going to be talking about characters. We're going to be talking about plotlines, and we're going to be talking about all the issues that Ginny and Georgia has. I'm so excited. Putting aside Taylor Swift and Women's History Month, let's dive into Ginny and Georgia. This show has a very similar energy to like Gilmore Girls. It's very like slice of life type of show, but it has this big twist, which also involves crime. So it's like, we're getting into Riverdale territory, which I'm not mad at. The first season was definitely not that great. It definitely had a, this is so bad, it's good appeal to it. I think when it comes to the high schoolers in the show, so Ginny and her friends, they give them such bad dialogue that it makes you take their story less serious. When a lot of their story points for the teenagers are very good story points, they just have a bad execution. And it's not necessarily the actor's fault either. It's a major dialogue problem. Season one was difficult. And that mainly goes for dialogue surrounding, like I said, the teenagers. The show has an oversaturation of pop culture references and young teenage slang, which just doesn't communicate properly through the screen. It's not the best idea to include so many pop culture references or topical zingers, because they will be expired probably a month after you write them. But I think they do such an oversaturation that even now we're like, this is so like three months ago, like I can tell the exact point in time you wrote this, like 2021 February, you wrote that then we're going to speed run through some characters, some side characters. So we already know we got Ginny, Georgia, Austin, Austin is a little boy in the family. We got Paul, Paul's the mayor. We have Joe, Joe is coffee shop owner and he is also long time friendly interaction. With Georgia, he met her when they were in high school and they had a very brief encounter of niceties exchanged and no one knows it yet. We have Maxine. We have Abby. We have Nora. This is the girl group. This is the girl group. They refer to themselves as Meng. I couldn't tell you what made them choose that decision, but I'll let them have it. We have Marcus. Marcus is Maxine's twin sister. Sister Ian. Brother Ian. He's brooding. He draws. He's almost kind of like, oh my God, he's kind of like Xavier from Wednesday. Keep that in mind for later. The only other teen boy that I really know of is Hunter.  I think there's a guy named Press. We also have one more adult, which is Ginny's father, Zion.  Oh my God. Ginny and Hunter get together in the first season and it's almost unbearable to watch.  Hunter is so cringy. That's the only way I can describe it. He's weird. He sings. He tap dances and not in a fun, glee way in a weird way. He's weird.  And they have a full on dialogue moment, a argument later on. They think they're so multicultural and so diverse for being this mixed race couple, which they are. I'll give them that.  Because if we're going to play that game, let's do it. Oppression Olympics. Let's go. I didn't need to see it. Could have ruined the entire show. It's so close to doing it because it is such a bad scene. It is so poorly written. All of their scenes together seem very forced, which is what they're trying to do because they're trying to prove that Ginny and Hunter should not be together. Ginny and Marcus should be together because Marcus and Ginny have chemistry. And he also climbs through her window and they lost their virginity together when he climbed through her window, which was a really weird scene. And she thought that he was just taking over Ginny, but really they're both losing their virginity and I hated it. In the first season, you got him cheating on his girlfriend Padma for no damn reason. Like he didn't even know Ginny before he started like making out with her or like making moves on her. Like he didn't even know her. It wasn't even like they even tried to not do that. Like he like literally did not try.  Unwarranted. Like he didn't even know Ginny. He just did it. Like men are trash. He is trash. Like it wasn't even like they like started hanging out and like started developing feelings. He just like went for it.  I don't even know her. Not even sure I like her. I'm going to do it though. I'm going to do it. Why would you start a plot like that? Like I get it. They were trying to be like, oh, like they shouldn't, but they will. Like it's like kind of forbidden, but it's like, but like someone needs to tell someone that like forbidden love is not that fun when they're like cheating. The first season kind of goes by and it's fine. It's a show. It's tries to do a lot at once, which I get it because it's the first season, but it is a lot going on. And it's trying to be like where the show that can be your slice of life and tackle heart subjects to like a boy meets world type of thing. We're like, we can be your slice of life and tackle issues like racism and mental health. And as much as I do appreciate that, I think it just seemed like a lot for the first season. There are like teen mom, biracial daughter, predominantly white town, ex-husband dead. Like it was like a lot to kind of like get the point across in the first season. For me, that's why I ended up not liking it that much. But in the second season, since they have that groundwork, it does pay off. Anyways, moving on to the second season because not much happens in the first season other than Ginny finding out that her mom murdered her ex-husband and being really sad about it and finding a gun and being like, oh my God, I don't know who my mom is. I'm really scared. And Marcus getting into a motorcycle accident and then Ginny running away at the end of the season to go live it with her. Paul proposes to Georgia, which is just like boring. Like Paul is fine, but he's boring. Especially when you have prime candidates like Joe and Zion, are you kidding me? Those delicious hunky men. Are you kidding me? You have those delicious hunky men and you make her go be with the mayor. But it's worth it. It'll be worth it. Joe will be worth it. I'm so sorry. Joe is going to be worth this weight. And one other major plot point of the first season was Ginny's mental health and seeing it declined throughout the season and seeing her struggle with self-harm. Today's video is sponsored by Factor. Factor makes meeting your nutrition goals easier than ever by delivering fresh, never-frozen, dietitian-approved meals straight to your doorstep. With the new year, you have so many new goals to tackle. 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We have a wonderful foundation to start this season, this good back and forth of bantering and this complex relationship between Ginny and Georgia. I also forgot to mention in the second season that the character Bracia takes on a way bigger role and I was actually very excited. She actually had a really interesting and entertaining plot with her being in the play. She had a love interest. She had a way bigger role in this season than she did in the first season. So I was really excited to see that and I'm hoping in the third season she gets an even bigger arc. Two of the characters that I really loved in the second season were Abby and Bracia and I hope we get to develop their plot lines a lot more in the third. Second season also transforms Ginny's character majorly. She goes from a very docile, shy, more introverted character, trying to find her footing in the first season to more of a confident outcast in the second season which is really fascinating to watch. In this season, we kind of dial back on what she's dealing with. So she's dealing with finding out her mother killed someone for her and also coming to terms with her self-harming and in the beginning of the season she confides in her dad Zion that she is self-harming. Best part about this show is that they never show the self-harming. They insinuate what's going on on screen but they never show it. It is one of the most crucial parts I consider to be when depicting self-harm. I think showing self-harm depictions and the gore of it is always, always unnecessary. This season does such a good job tackling the subject of self-harm and these feelings that Ginny struggles with. It's very sad, it's hard to watch. Ever seen that showed about self-harm is extremely hard to watch. It is super emotional and I think that they did a really good job showcasing it and showing both of the parents' reactions to what this is. And that's the first time I've ever watched something that, in a while, that depicted these thoughts and this behavior that I really related to and I was like, no, I've literally lived that so well done. The show is very unserious but those scenes, they meant a lot to me. I thought they were so powerful and it could have been really bad and I think they did a really good job on it. Moving on from that, going into a little lighter topic, Max and Nora are really mad because they're really mad at all their friends. They're really mad at Abby and Ginny because Abby told Maxine about Ginny and Marcus but she knew about it for a little bit so that's why they're mad at Maxine and then Maxine is mad at Ginny because she was with her friend and that's just like so difficult. It's just so hard. It's so hard to be the sibling of your best friend's lover. It is so hard. It's not, it's not and I'm gonna like get angry right now. I've watched so many different things where the best friend's brother thing is like such a big deal. It's like the biggest deal in the world and like earth shatters. You have betrayed me. Life cannot go on if you date my mother effing brother.  Season two we finally get Joe realizing, both Joe and Georgia realizing who the other person was I think Georgia knew for a while. The material is there. The material is there and you need to do something with it quick, quickly.  What? What? Come on guys. You have got to be shitting me. I just don't think Cynthia is a very necessary character.  In this season Marcus and Ginny are together and stronger than ever. They are doing it all over the place and he is going out with her friends and being social and that's a big thing for him because he's not social, right? Great. I liked them better in the first season only because it was like kind of more pining so it kind of made it better but I digress. I still liked them in the second season. They end up breaking up at the end of the season and then like slightly getting back together because Marcus is like suffering from like depression and he like also doesn't want to hold Ginny back because he made a promise to Georgia that he wouldn't hold Ginny back because Georgia's like you're a small town boy like you're her high school love but you're not the one for her bitch and I was like damn. For a story I think it made sense for like the end of the season to kind of have this like pillar in her life fall. I think that made sense for Ginny's character. I think it's gonna make a lot more sense in season three if they get a season three hopefully. A surprising character that I didn't think I would like that much this season was actually Abby. I loved her character. I think in the first season she was very similar to Maxine in the ways that I didn't like her. Just kind of like not enjoying all that. And in this season when she's distant from Maxine she's way more likeable, way more likeable and I think she also has a really interesting character arc because she is kind of that mirrorball character kind of that will buyers of the story. So I really like that and I really like those types of characters and I'm excited to see what happens with her in the next season. She has a lot of potential and she has a lot going on that kind of falls back in the shadows but if you're really paying attention to her like she's got a lot going on.  Mirrorball, I need something better for you quickly because I can't watch you hook up with that man anymore. I can't do it. Another great addition to this season was Austin's dad. Austin's dad gets released from jail. He was in jail for fraud and embezzlement and he starts to see Austin without Georgia's permission and then ends up trying to threaten Georgia and get money from her because she framed him and put him into jail. Great addition. I thought it was really cool to see the interactions between Zion, Paul and Gil. Later on, Ginny and Austin find Gil trying to hurt Georgia and threaten her and they all together as a family stop that man and by all together, Austin takes that gun that's been there and shoots him in the arm. Austin was so real for that. I was so excited. I love that whole scene of them covering up the crime. I hope that Ginny and Georgia turns into a whole crime cover-up story of this family committing crimes and getting away with it. The best part of the show, that was the best part of the season. Even though Paul is not a bad character I hope they just phase him out because he's not very necessary to me. He's very unnecessary. Nora, I think Nora can be gone. Pretty much all the teenage boys except for Marcus are very unnecessary. Hunter, Brody, Press, we can exit now. You don't do anything for us. Add nothing. Thanks. I hate to say it. Max's love life is so boring. Her love life adventures, not at all entertaining. And I hate, it pains me to say that. It pains me to say that because she's the only lesbian character and it's the only lesbian relationship we have on the show.  Her whole deal with Sophie was not at all fascinating to me. Kind of just made me cringe, which I get. But like, why are you putting the only lesbian romance and making it awkward and making it cringy? Like the straight couples have a lot of non-awkward moments. Granted, they have like, Ginny and Marcus had like major awkward moments, but they also have some cute, good chemistry moments. Why can't a lesbian couple have that? Oh, because it's including Maxine. And she bothers me. There is something very interesting about Ginny and Georgia and the way that it is curated to be such a fascinating train wreck to where like the first season really doesn't leave you thinking there's much potential. And like in the nicest way possible, I say that. Because it really doesn't make you believe that there is anything good to come from this story. And then the second season drops and it is very, very like fascinating. Like it's so interesting and the plot lines are lining up better and the dialogue is slightly better and then these characters are getting more fascinating in ways that I didn't believe was possible. And I'm very much almost hoping and begging for a third season because I think it would do really well. Which we haven't seen many shows depicting a longevity of a career. A lot of these shows look like they're going to phase out within the season or two. And I really do see Ginny and Georgia kind of lasting a while to have that longevity and that household name. Like you got Degrassi, The Secret Life of American Teenager, Gossip Girl Wentree Hill, like Gilmore Girls. All these types of shows that lasted a pretty long time and really made a name for themselves. I haven't seen a show depict that type of longevity until this show. And like Euphoria obviously, but that's like, you know, very different show. But it's been a while since we've gotten like a 90210, ringy, very unaware teen show that is just awful, cheesy, and dramatic, overly dramatic. Like it has been a while since we've gotten that. Like everyone thought it was going to be Riverdale and then Riverdale turned supernatural, which is also great in its own sense of having, you know, supernatural teen shows. But it's not that slice of life that, you know, we've been lacking. I want to see what they can do. And I am surprised that I like it so much. I think if they didn't do that one Taylor Swift line, I think Taylor Swift would have loved the show. And I would have loved to see her opinions on it. Because I know she probably does like it.  And I wish she could enjoy it publicly too. I wish that for her. That was my whole Ginny and Georgia video. I know this was a little bit different from what I usually do. This was kind of more similar to my Stranger Things season one through three recap. I like doing these videos.  I really like this type of video. Let me know if you guys like it because I would love to do this with like a bunch of different shows. And just kind of get to girl talk it with you guys. Please let me know what you guys think about this freaking season of Ginny and Georgia. I know I didn't talk about every single point because there's not enough time in the world to talk about every single point, every single scene, yada, yada, yada.  I would love to know it all. Thank you guys so much for watching and I'll see you guys next time. Bye.


Go, go, go! Go, go, go! Go, go, go! Two points, that's good!  Get through, Gigity! Amen! Get through, get through, get through! Get through, get through! Get back! Get through! Get through! What? Two!   Be gay! Central takeout.


Keep the light on. Chuck, you ready? Yeah. They're putting them right there, right? Right. Watch them, like, keep sticking it down. Yep. Okay. You all right? Thank you. We're already together on this. All right? Stay on target. Oh, no, no, no, no. Jim, Jim, you need to go right where you are. Back the other way. Stay where you are. Stay where you are. Moving to the left. How's that? Yep. Wonderful. Don't push. Beautiful out there. Why have you come back to this?