What's going on YouTube? Welcome back to a new video. So today we're going to be talking about Shopify apps I'm going to be showing you the apps that I use in my stores Now there's quite a few so I'm not regarding too much detail. It's going to be more of an overview really just what they are Why I use them? If you guys do have any questions and of course leave comment below and I will get back to you as soon as I can That being said, let's have a look at the first one So all text handy little app it basically goes through and adds all text to each and every individual image for you So you don't have to do it manually It's good for SEO optimization for your images So if anyone goes on to Google and searches the words that you've got in your image Then it should help those images work up the ranking auto-occurrency switcher Very handy little app. It allows you to sell worldwide to customers local currency So it will pick up on a customer's IP address and it will adapt all the prices to the correct currency for them very good because Someone coming in from the States for example might be put off shopping in British Pounds So it just helped people feel more comfortable shopping in a currency Then they're more familiar with Crush picks is an image compressor It just basically allows Web pages to load quicker, which is very important. I once saw this article actually by fast company how Just adding an extra one second to Amazon's page load times could cost some 1.6 billion in sales Now, I'm not sure how accurate that is, but it's definitely something worth thinking about especially today we live in a time where People are busier and more distracted than ever So the easier and quicker you can make it for someone to make a purchase in your store Then just the better really so that's why I've got that Easy contact form. That's for my contact us page Just allows people to fill out a form and it goes straight to my inbox email signatures Now that's for any automated emails Shopify isn't very good at Allowing you to customize them yourself without any Like proper coding experience and email signatures is just more of a drag-and-drop friend use a friendly way of creating that It then converts that into code that you can copy and paste across and then we've got fraud filter Very good. If you're selling abroad, it just helps you pick out orders That are fraudulent. It gives each order like a rating It's color coded. So it just helps you pick orders that are fraudulent basically Free shipping bar handy little tool. It's free as well Hence the name. It's just this bar here at the top Completely customizable. You can add emojis as well and it's just handy For putting little messages or discount codes, especially in seasonal times. Just give something for people to read and Something to spark their interest maybe to keep them on keep them on your site Mailchimp Shopify So I'm not gonna say too much about it now because I'm gonna do a video on it because in my mind It's one of the most important if not the most important app you can have It's an email marketing tool and in terms of return on investment, then you can't get anything better It allows you to do everything from car abandonment to sales sequences to sales orders that easy to use very cheap as well in terms of Return on your money. So make sure you subscribe and look out for that video Map I can show you what that is, but fairly self-explanatory It's just this map here so people can see where you are in the country It's little thing here Obelow If you've used if you've done drop shipping before you'll know what that is. It's the link between Your store and AliExpress you can import products into woe below and it will upload them to your store automatically plug-in SEO It's for SEO. That's all all I can say about that really product discount Handy little app is quite expensive I think it's a one-time purchase of about 99 pound but totally worth it It allows you to set discounts for certain time periods and then you can add like times and stuff to your product pages It'll put like a little logo On certain products just to attract attention to them So handy little app product reviews, self-explanatory Product upsell now again I'll probably do a video on this app as well because this is very important in terms of return on investment as well This is very cheap and can bring in a lot of extra revenue that you otherwise wouldn't get Upsells are basically where someone has a product car and when they click check out they get a pop-up that says would you like this product as well? SEO doctor handy little app It runs like a test on your store and tell you where you can improve it just to make it Better ranked in terms of search engines SEO image optimizer Very similar to all text and just optimizes your images. So when you go on a search engine It should show up your images.  That's all the apps. I use in my Shopify stores. They're not expensive combined Excluded MailChimp combined. They're about an extra 20 pounds per month Not a lot considering the extra revenue they help bring in MailChimp on the other hand is pro-routed. It's based on how many subscribers you've got I've got just over 10,000. So I pay eight a pound a month. It sounds like a lot of money, but It's a complete no-brainer. You'll 10x what you're paying each month. If not more I've sent emails out before that brought in over 800 pounds of revenue and that's just one email on one day So complete no-brainer. Everyone should have this app for your store And that pretty much sums everything up As I said at the beginning any questions comment below. I will get back to you Make sure you check out the links in the description as well I've got some free ebooks that anyone can download They've been getting some really good feedback. So it'd be good to hear from some more of you guys Um, there will be new videos every day as well. So make sure you subscribe and I'll see you in the next video


Hello everyone. Welcome to another IR capsule for the Shankar IAS Academy. We have delayed discussing the appointment of the new British Prime Minister Rishi Sunak because of the Diwali holidays etc. But it was on the Deepavali Day itself that Rishi Sunak became the British Prime Minister. It was a historic event because he is characterized by the British as the first British Prime Minister of colour. That is the description that he has been given by the British press and officially. But he has been described in many other ways in different parts of the world. In India, we often refer to him as the first Indian origin Prime Minister of UK. Other places, they may call him the first Asian or first South Asian. Many people call him the richest Prime Minister ever in the history of the UK. So many definitions have been given to him. But none of it is complete because his background has been varied. His parents were in Africa from which they migrated. From India, they went to Africa and then they migrated to the UK. Sunak is a British citizen educated in Oxford and Stanford. He worked for companies and became a very rich person. He got elected in 2015 from Richmond in 2017 and 2019. Boris Johnson appointed him as the Finance Minister, the Chancellor of the Exchequer, which he performed very well. And then when Boris Johnson resigned, it was rumoured that he had a chance and he went through a long process of electioneering within several candidates and he emerged as the successful candidate among the British Conservative parliamentarians. But then when he went to the Conservative group as a whole, he lost to Liz Truss and he had warned her about the future policies. He had said that she should not give too many tax concessions before the financial situation had stabilized. But within 44 days, she managed to mess up things much more and there was a profound economic crisis. And at this stage, when she resigned, there was hardly anybody else who could take on the role of the Prime Minister. Still, Boris Johnson thought about it for a while but he could not get the number of supporters to even put forward the candidature. And so, Rishi Sunak became the Prime Minister not because he is coloured, not because he is of Indian origin, not because he is of Asian origin, so many descriptions. But actually, he became Prime Minister by sheer dint of merit. At that particular time in history, there was no one else visible in the horizon who could take over UK and succeed in recovering from the profound economic crisis it had gone into. So, this was the right man at the right time, at the right place. And there was really no challenge because nobody else had the experience or the expertise to handle the situation. So, it was his merit, his background, everything that resulted in becoming the British Prime Minister. And also, this is not the first time that a person of Indian origin reaches senior positions, leadership positions in other countries. There have been several places where Indians have become heads of state and Prime Ministers. So, even in Ireland, there is an Indian origin or because he is half Indian, half Irish Prime Minister. So, many places this has happened. We have noted them and we are proud of their achievements. But when it comes to UK or USA, we have this sense that we are conquering our conquerors because for many years, UK ruled over India. And the United States still dominates the world. So, when Kamala Harris became the vice president, there was the same excitement in India, even though she did not characterize herself as an Indian at any stage. She won the election basically as a Black leader, but then the Indians skipped in because they felt that Indian origin person would be of some help to India. And that has been a bit of a disillusionment because she has not seen any inclination to be a particularly friendly to India. And same should happen in the case of Rishi Sunak also. Everyone agrees that he will be a British Prime Minister, serving the interests of Britain and working very hard to rescue UK from all the problems that it had got into since Brexit, which he supported. And therefore, he became the Prime Minister as a result of the circumstances and he was considered the best possible bet for the UK because this is yet to be seen because first of all, he has to succeed in rescuing you because he has come as a kind of savior for the UK. So, it depends on how he is able to do that. People know that he has some formula, but it need not be a magic formula. And if he succeeds, the advantage will be that he can continue as Prime Minister for two more years and maybe lead the Tories, the Conservative party in the next elections and maybe win because at this point in time, the Conservative party was not in a position to go for elections because at the moment, according to the election ratings, Conservative party has only very low support. So, they had to carry on the mandate that received earlier to the Conservative party, which Boris Johnson had won. And as long as they can decide on another leader, they can continue without declaring a general election. So, his mission is twofold, one to rescue the British from the present economic crisis and secondly, to lead the Conservative party in the next elections. And so, these are both very difficult situations, but still he has become Prime Minister not by any election or voting or anything like that. But he was kind of made, he was, because there was no alternative to him. In India, naturally there is some jubilation and some people even think in terms of a kind of triumphalism that India is finally wreaking vengeance on UK for all it had done in India, colonialism and exploitation and atrocities and so on. So, they say, some people say that it's vengeance on the Battle of Klazzi, the Jallianwala Bagh or the partition of India, all the grievances now we have. And we say that we have one hour, so we have scored a point over the British. But this is just a sentiment. So, the real truth is that Western democracies are lands of opportunities and many people have succeeded in different areas, regardless of their race, colour, name, religion, etc. So, it was earlier it was the companies, you can look at several US and British companies, the head of which are of Indian origin. And so, it is simply that that has been now transferred, in fact, to the government and so from companies, leadership, of course, which are very, very significant. Now, the level of the expectation of Indians has risen, because here they for the first time, some of them have come to leadership positions in the countries, particularly in the UK as the pinnacle of power. So, what it proves is that the tolerance, the meritocracy that they have, and also the land of opportunities. So, that is what has been proved. And it should not be taken in the sense that India has won some kind of a battle. I am sure the Sunak will function as a classic British prime minister, taking the interests of the UK as their prime responsibility. Of course, it is true that he may have some sentimental connections, but at the same time, that may go against his being particularly friendly, because if he shows any kind of extra priority to India, that may go against him. In fact, he has done the opposite, because he has reinstated a Home Minister of Indian origin, who has been very critical of Indian migration. So, he could have excluded her this time, but he did not, because he felt that anything that he does to her would be misunderstood as a favour to India. So, he has become the prime minister because of the sheer dent of his merit. Over some people point out that his wife is Indian citizen, and they do a very famous family. Srinagar Narayana Murthy's daughter is his wife, so his connection with India is closer. It might be true, but her Indian citizenship has only gone against him, because people say that she has done this in order to save taxes, whatever may be the proof we do not know, but she is an Indian national. So, whether she got tax benefits or not is a matter of judgment. So, he will definitely be taking decisions in the best interests of the UK. It is true that when our Prime Minister greeted him, he made two points. One, that he will be a bridge between India and the UK. That is fair to be expected, but he did not say that would mean that we would expect any concessions from the UK, and many people have written and spoken towards the need for him to be a very strictly British Prime Minister. But he also mentioned the trade agreement which was being discussed, but was discontinued. Boris Johnson himself was willing to consider it, but with the Ukraine war and many other uncertainties, countries are unwilling to reach multilateral or bilateral agreements of seriousness at this point. People are postponing decisions, and therefore it looks that our trade agreement has also reached that category. The Prime Minister mentioned the trade agreement, not because Zanaki is the Prime Minister, but any Prime Minister has mentioned that. And I am sure it will be considered and it will be very thoroughly scrutinized by the Prime Minister before any discussion, any decision is taken. So, while we can be proud of his Indian descent, we should be treating him as a normal UK Prime Minister with some understanding of India, particularly since the present generation Indians married to him. Another interesting thing is that this has happened at a time when some of our people, some people in India have been very vociferous about British colonialism and its atrocities in India. Many speeches have been made and articles have been written, even a book has been written about the British atrocities in India. And this is by sheer accident that British and Indian origin has become Prime Minister at a time when this such a noise is being made about it. There is no purpose in this because traditionally, once independence is given to a country, normally there is no possibility of examining any kind of claims. This has happened in some other cases where judgments have been made that once a country has been granted freedom, whatever circumstances it may be, there will be no claims, etc. afterwards because that's settled for once and for all. Otherwise, there will be hundreds of thousands of cases where so many countries have become independent from the colonies and how who is going to settle all this. But here, this has been mentioned and compensation has been demanded. Apologies have been demanded. In fact, the Queen and the Prince went to Kalyanwala bag and placed their wreaths partly expressing regret over what happened. But we have been demanding compensation and also apologies. So, this will be very sensitive subject for Sunak because such an issue should not arise at this time and I'm sure he will try to avoid any reference to that. But since it has happened now, there could be more criticism and there would be more demand. But I'm sure he will not touch it and it will be also prudent for us not to raise it in order to create a problem between the two countries because it's not likely that any compensation will be paid. And by taking a case like that at a time when there is an Indian origin Prime Minister, it could be doubly dangerous, I think. So, that should be set aside and he will, this should not be pressed, these charges should not be pressed at this time. The other tendency in India is to take this as an example to show how Indian democracy is not genuine or adequate because it's being said that such a thing would not have happened in India. How would a recognized minority person reach the highest places in India? And this is something strange because that she seems someone is not aware of history. We have had many minority members of the minorities in India who have risen to very high positions, presidents, judges, chief ministers, so many people and there has not been any bar in our democracy for any kind of past or ancient. And of course, there may be considerations like that but they have reached the top for various reasons, including the prime minister because Dr. Manmohan Singh as a Sikh was a member of the minority. So, this kind of criticism that this shows some kind of superiority of Christian democracy over us, it is basically a political argument to criticize the present government, I suppose. But that's unfair because many people of minorities have risen to very high positions in India. So, then as far as the relationship between the UK and India are concerned, that will definitely improve but that is not going to be the first concern of the new prime minister. His concern is the status of UK after the Brexit, there have been several issues, particularly the major issue about Ireland, Northern Ireland and an independent Ireland, what will happen when there are two different kinds of customs regulations on these borders because one will be in the European Union, the other will not be in the European Union, so on. So, and also the deal with the European Union has not been finalized even though Brexit has taken place, there are many negotiations yet to take place on what are the final arrangements are. Of course, initially there was concern that Brexit will not succeed but as a champion of Brexit, I think Mr. Sunak will be trusted even more by the British when he takes any kind of decisions related to Brexit. But the pound has lost value, the prices have gone up and the inflation is very, very high and all these issues cannot be resolved in a day. Unlike Liz Truss, he has not rushed into a plan, he is taking more time to present a plan to the people of the UK and let us hope that he will have some magic formula which will bring the country out of this public and that will only justify his appointment. But there is hope and as Indians we should pray for his success not for the sake of India's interest but the sake of stability in Europe, particularly at this time when the war is raging and the winter is coming and the prices of oil have gone up, oil companies seem to be making massive profits against which some taxation is being imposed or at least talked about in some countries they have imposed it already. So there is complete chaos as far as the British economy is concerned. So that is his priority and therefore for him to succeed, I think we have to solve these problems and then it will justify his election but everybody knows that he is a brilliant person and to me what the lesson to be learnt is for a brilliant Indian to get recognition of the system, the liberal democracies Europe and elsewhere is a very good area plays for brilliant Indians to get recognition. That is a lesson we need to learn from big companies now Indians are present to high levels. In the old days Indian immigrants their biggest dream was of one of them should become a doctor but now it has gone beyond that and has reached the highest position and this will be a matter of pride for people of Indian origin and also a kind of inspiration. In the United States also it is not just Kamala Harris but also there are many in people of Indian origin who have been elected to the Congress and that is a major change that is taking place in the United States. So Ireland's Prime Minister is another so generally Indians are a good prospect in these free democracies and that is not exceptional for them. India too has got these kind of opportunities for people of minorities to come to high positions. So let's hope it will be a successful Prime Minister and he will also bring a good name to Indian immigrants in UK, USA and elsewhere. Thank you very much. This is exactly what I have been saying so and there are many people who make this point so there is a triumphalism as I said. We have answered the petition back but it should not be seen like that. It should be seen that liberal democracies have good opportunities for brilliant people and an opportunity presented itself and Mr. Sunak was the only person who could have been elected at that particular moment. Nobody can predict whether he will succeed or not. List was failed miserably but she approached it differently from what Sunak had originally proposed. She had warned her that taxation should not be reduced till the situation stabilizes. But on the other hand the situation has got worse because there is no respite to the Ukraine crisis and if it lasts longer, the longer it lasts, more serious it will be and so nobody can predict. But as I said repeatedly before, he was the only man of the moment. Nobody else could have been appointed because of the election process and the support he had and therefore they had no choice and they think it was a choice and let us hope he succeeds. Well that is not his first priority. Of course he will want to have good relations with India but even on the trade agreement I don't think he will rush. So it will be like any other Prime Minister, India and UK have a long tradition. Most of us consider UK as our mother country even though many people don't know what that country is and the long history of our relationship. Even after the British left, we remain in the common wealth as a kind of gesture for the British-Indian-British relationship. So the new common wealth is in fact a creation of India. Otherwise those who became totally independent left the common but we even after becoming a republic remained in the common wealth and therefore a new common wealth is created. Otherwise the common wealth would have ended with everyone turning to Republicans. So now even if countries like Australia or Canada etc are turned to become republic but they will still can remain in the common wealth and the link with the UK can be maintained. Of course common wealth itself really does not have an agenda because it is nothing but the UN agenda which they pursue. At one time common wealth had a logic because many of them were not independent like South Africa, Rhodesia etc. So now that that agenda is over what the common wealth is doing is simply copying some of the major issues in the United Nations like the climate change or immigration or various issues. Only one particular talent that common wealth is supposed to have is the future of a number of island states because many of the island states which were British colonies have become independent and they have enormous problems and will the UK take the responsibility to support them in their search for a solution to the climate change because some of them may even go under water very soon the way we are going and therefore that kind of a linkage may be there but that is a more global responsibility than a UK responsibility. So that is all that we can say as far as relations are concerned not at all. In fact UK and United States have had the best of relations throughout history of course they are also a former I mean the United States also was the former colony of the British and they have fought a war for independence but since then they have the closest of relations so that is not going to change I don't think Sunaik will be particularly more friendly to the US because he was educated in the US. He found his wife in the US has so many connections but it will not affect us our interests in the UK are not linked to UK interests in the United States and our relationship with the US also improving so there's no reason why we shouldn't go some game that is if UK is friendly with the United States they should not be should be unfriendly to us that argument does not work. So this is the tradition not really the tradition the practice in the UK that is one party is elected for a particular period the leaders can change but the party can continue but there was demand for immediate elections which is not mandatory and therefore they chose to elect a new leader than go for general elections. So that is in India for example we have also had changes of prime minister without elections but then finally a stage comes when nobody is able to function effectively and then the prime ministers themselves go for a general election as it happened in the case of Mr. Gujarat and Mr. Vajpayee and so on so general elections have been palled but that was possible in UK also but in the present context even the people may not have wanted an election in UK at this critical time so that was my guess. I would only say that there are several elements in this topic which will be of interest to the examiners whether it is in the the prelims you know many of these names might come up many of the reasons for the present crisis in UK will come up and also maybe in the main examination too a UK situation may figure so it'll be necessary for all of you to familiarize yourself with the details and have your own assessment by the time you write the exam. That's not India's relationship with the UK audience has nothing to do with the future of the UK. Well they do all the time their own presidents are criticized all the time and so it's a free country anybody can criticize anybody but government-to-government relationship will be excellent because it's the tradition and that will continue because particularly cooperation has become important they are members of a military alliance called AUKUS as you all know for Indian Ocean region so they have very very strong relationship they are members of NATO they're fighting the war together so all these are significant element and elements are some criticism or talking about his origins or his style or his English or his money or the part of his suit all this will happen that's normal but that'll have nothing to do with his performance but we never do that so we do not plan our foreign policy on the basis of one country or one situation so we are a diverse country and we choose sides as we like we have followed an online policy all through which does not rule out relations with any country and so it will not affect anyone we are taking a very independent position vis-à-vis Europe that is because of this particular situation and we are not willing to criticize Russia simply because they want us to do that because we have a we have talked about it very many times before and we have a traditional relationship and we need to maintain it at the same time we have not supported Russian aggression we have criticized it we have told them that this is not the era of war all this has been done so at the same time we have kept our options open if anybody is interested in India mediating or being together with other countries trying to resolve the issue I don't know that may be happening somewhere because we are acceptable to both Russian President has also been praising India recently which is not very good because he will give the impression that we are working together with him that's not true but he has been saying very many nice things and also talking about the future etc so that he will naturally do because he has that leverage there but we will certainly not subscribe to that view and we will have to eventually because of Russia China on one hand various things happening in the world we may eventually end up in the on the US side so and which will be UK side also but we are not rushing there we are obeying our options choosing our friends making use of the available facilities on oil trade as a crowd with Russia but that does not mean that we will be with any particular country or region we will exercise our autonomy strategic autonomy which is our policy no it's not a done deal it's been negotiated for a long time and the economic crisis will have a definitive impact and also as I said the the world situation the global politics is such that people do not rush into agreements at this time because things are not normal like the fortune being made by oil companies something very new this much of profits they have never made and the government has to intervene so these are all situations which will affect any trade agreement and therefore I don't think it is done it'll have to be maybe it'll have to wait some kind of settlement of the economic situation in UK before we can sign it no she did not become Prime Minister because of her origin but because she chose not to become Prime Minister if she had wanted to she could have maybe others may have advised her advised her to do this uh reports that people like President Abdul Kalam advised her against with etc we don't know these are just topics uh but whatever it is but we have accepted her as the President of the Congress Party for so many years so what's the change so that's something so if they are saying if anybody is saying that India is not liberal enough we are liberal enough enough to accept an Italian lady as our leader the leader of the Congress party even when Dr. Narmad Singh was a Prime Minister she exerted major influence on the government so that's also part of our own image and our own what shall we say liberal mind and uh and of course that she was married to Rajiv Gandhi was a member so she had the name about the attached to her name that also helped so in many ways she was accepted she was never rejected by us but we have been Prime Minister was some kind of a technical aspect I mean some people may have considered but she was an Indian citizen there was nothing would have prohibited her from becoming the Prime Minister but the Brexit is a done thing it's a done deal now nobody can go back on it that is very clear but what the terms would be that they would work out to deal with issues like Ireland and also issues like uh migration there's so many things which since they have been part of a unified group of countries when you become independent look at the situation most companies dealing with UK dealing with Europe were located in London and now all these companies have to establish another another office in in Brussels or somewhere else in Europe because they cannot operate entirely from UK so on the other hand there are benefits Indian origin people in the UK believe their chances have improved because the first priority to be given to EU members is disappeared so at least there was expectation that the Indian origin people will be better off with practice will accept of course it'll be in only we'll see it in practice but certainly it's it cannot be reversed now and what can be done is to get a good deal from the EU and that process will continue prices are no price yes there has been but but no referendum yet and we don't know what the results would be but this is true in many countries there are preferences you know affinities and Brexit has opened up this possibility of Scotland becoming free and so on but it all depends on the local politics and how it develops because there is a section of opinion which believes that Scotland could be an independent country and there may be some activities going on but not immediately particularly after the person's situation I think UK has to settle down and then you can have the luxury of talking about independence etc at the moment I did not think that anybody will venture to do that thank you


Hi, this is Derek with Cleaning and Business Today and we're starting our series of product reviews. This is something that we're going to be doing hopefully for the rest of the year. I'm going to start with one of my favorite products and the one I know pretty well, which is the Mr. Clean Magic Eraser. Now for those of you that aren't familiar with the Mr. Clean Magic Eraser and I don't know how you couldn't be with the billions of dollars that have been spent on marketing, this little thing is pretty miraculous for cleaning.  Some things that people don't know about them though, they also work really well on showered doors to help remove soap scum. We will use them sometimes when we are using a bathroom cleaner, get rid of heavy soap scum. Now it is important to understand what these are and what they're actually doing. These are made out of a super fine foam called Melamine and pretty much all Melamine in America is made by the same company over in Germany. So that's your first tip on these things is as much as I like my former employer product during Gamble. This is one area where the private label and the branded product is normally very similar. So while the Magic Erasers are great and they can do some things to make them last a little bit longer like compress them, in this particular pack it's kind of cool because it's a select to size pack. They've got little ones, medium ones, large ones. At the end of the day what makes it work, the Melamine foam is the same in this as every other product. Probably two of the least expensive places I know of to buy these are Bold Clean and Sponge Outlet, both of which offer these in lots of like 300 which is pretty important for a cleaning company. Now the other thing that's important to know is how this works. If you feel it, it feels a little bit rough and the cleaning agent in this is actually basically microscopic sandpaper. So think of this as a super extra fine sandpaper. So you do have to be a little careful using this, particularly on shiny surfaces. If you use this on a shiny surface it's probably going to remove the shine from it. This can be a real problem once again, I mentioned it's great on hardwood floors but it can leave a dull spot, they're great on counters. Another area you have to be very careful is paint. If it's not a super high gloss paint, this microscopic sandpaper can take the paint off the wall and leave a bare spot. Another one of my favorite tricks with these guys is ink transfer stains.  I find a Magic Eraser will get rid of it. But once again, especially on shiny countertops, this can make the countertop dull. So one tip that was taught to me by one of my coaches a long time ago is anything you tell a customer ahead of time is an education. Anything you tell them after fact is an excuse. So I always warn the customers up front and tell them, hey, I can probably remove that ink spot on your counter but if I do, I might leave a dull spot. Is that okay? Most customers are going to say, yeah, go ahead and try. Now, about 60% of the time when I use one of these, slightly more than half the time, it doesn't leave behind a dull spot, but almost half of the time it does. So that's why it's important to warn them. So this is the Magic Eraser, the Melamine Foam Eraser. Hopefully you know a little bit about more what it's good at, what it's bad at and how to use it in the future and where to get it from. Keep watching us. We're going to do one of these every single week until I run out of products. And there's an awful lot of cleaning products out there. If you've got any suggestions, shoot them in and let me know. Thanks.


The thing I like the most is the people. I really like fun to talk to and I really like funny, I like hang out with them. Hi, welcome to Step Up to STEM. This innovative interdisciplinary academic program uses exciting real-world subjects to challenge rising 9th and 10th graders across North Carolina and build their skills in science, math, technology and communications. Step Up to STEM is a great opportunity because it allows students from different places around our state to see themselves as the creators of technology and not just the users of technology to so they can see themselves represented in this field and learn about careers that are available to them and to get to collaborate with people from across the state and work together for a common goal. We're doing a lot of cool stuff about like how like forensic scientists view crime scenes and how like they view it differently from like an ordinary person and even from like a single strand of hair they can find a culprit or anything like that so that's been pretty cool. For this curriculum I decided with the No Justice, No Peace title. I wanted to show students not from just a viewpoint of being a political slogan but also from a scientific point of view. I wanted them to see that we need those key pieces of evidence to solve these crimes, to give peace to families and friends. This has kind of influenced my ideas about STEM because I'm doing a fiber optics course called Focus and Brilliant with Dr. Hubbard and we're learning about things that are really going to affect us in the real world and we're learning about things about the medical field, electricity, wifi and it's cool to see that these are things that I could really use in the future. Our students have been building what we call an optical voice link and essentially they're designing this technology where you have a transmitter with a mic on it and other electrical components and you're able to transmit your voice through a fiber optic cable to a transmitter that has a speaker on the other end and so they're able to use fiber optics to do kind of like a small-scale version of voice communications and so it was a really neat experience for the students and they were able to get a lot of hands-on skills like soldering and being able to learn what some of the different electrical components are. They learned how fiber optic works so refraction and total internal reflection and they were able to put it together into this prototype and the neat thing was it doesn't always work the first time you know you're making mistakes and how you solder things and so the students were really able to kind of thin for themselves and work independently to be able to make a mistake, fix it and then actually see it work. During the program's residential summer institute, students have the opportunity to take advantage of many unique enrichment activities. I think my favorite enrichment was navigating the college process because college is something that I've been worrying about since middle school and it was just nice to hear going in what to expect and what to prepare for and how to prepare for it. Students who are accepted into and complete the program as rising ninth graders are then offered a spot to return for a second summer of programming. It's a lot of fun talking about their lives, about their opinions, about what they do in their culture and it really helps them understand other people a lot more than they would without it. So the fact that NCSSM and stuff of the STEM are considering that even though it's neglected a lot in other areas is amazing. I've been to a STEM camp where I was the only African-American inside the whole entire camp or I was one of two. So that's really what I like about stuff of the STEM is that you see other people and not only just the campers, you see counselors and actual physical teachers who look exactly like you. I think stuff of the STEM is very unique and important and it's focused on underrepresented minorities and one of the things that I have found with working with students is that they value connection and they value communication and they value relevance and so it's not just the theoretical concepts but the big picture of what can I do with this ultimately that can help to make an impact on the world. Families interested in the program must complete the online application and request information from a teacher and school counselor. My husband and I are big believers of STEM emergent programs because it's an opportunity to see it and if you can see it then you can believe it's possible for you. These programs are important because they expose students, they prepare students, they broaden students thoughts. So you know a lot of students are like you know in third grade I thought I wanted to do this but to be able to explore in a forum like this is absolutely amazing. Becoming a senior and about to go to college I'm very excited for the next part of my life. It's all thanks to this camp.


You guys are not going to believe what I've been working on. Cryptograms, have you been working on the next Unity idle game tutorial video? Have you been working on that? No, but I've been working on something even better. Check this out. I made solitaire in Unity. I'm not even kidding, guys. This is what I've been working on for the past two days. I made solitaire in Unity and it wasn't easy at all. So this is idle research solitaire. This is for the this is like a mini game for idle research where you can get bonuses and stuff like that. It took a really long time because of all these little sleek animations. As you can see, whew, mwah, beautiful, how pretty this is. And I had all these cards pre-made. So and if you guys don't remember, I have the physical copy right in my hands. So anyways, jokes aside, I literally made a solitaire in Unity. It was very hard to make. Getting all these animations was also very tricky. Sometimes when I drag a card, it stutters a little. Let me see if I can get an example going here. Also, you can see this number is bouncing. This number is bouncing very fast right here. I need to fix that. It's it's a little buggy, but it works. I guess it's playable. All right, I can't find anything. So I'm just going to restart. I love watching this right here. That's so pretty. OK, anyways. So if we drag this here, you can see how that card shakes a little bit. I can't figure out how to get that to save my life. I'm telling you guys, it's not easy. But I had a lot of fun with this. It was a huge challenge for sure. And I hope people enjoy this minigame in auto research. It'll kind of give players another thing to do while playing because there will be at some points where you're just going to be waiting on something. And while you're waiting, you can play fricking solitaire. And this is your original solitaire. This is idle research solitaire. So it's extra special. But my goal with this is to have daily rewards. You can play this whenever you want.  And you can also drag the groups. This was very hard to make. This was not fun to make at all. This at least took me maybe five hours to be able to drag an entire stack of cards onto here. It was not easy. Let's see. Let's get let's get something going here. There we go. Oh, we got a good multiplier. Oh, power moves right there. Your girlfriends are jealous right now. They're jealous that you didn't make solitaire. And then I did checkmate. Yeah, anyways, guys, that was idle research solitaire. I'm so really sorry for my slow uploads again. I know I'm supposed to have a video out this week and I decided to work on this instead. I was supposed to work on a skill tree video, but that didn't happen. I'm not intelligent, as you can see. Anyways, guys, I'm going to play a game of 52 card pickup. I'll see you in the next one. Peace.


First of all, hello and thank you everyone for coming. All right, we are here to talk about today of how we integrated and scaled opinion as a learning management system into a global ecosystem. And when we say global ecosystem, we refer to Nestle. Before we start with the presentation, let me just ask you to get the feeling here from your side, how many of you know about opinion? That's pretty much everyone. How many of you have worked with opinion already? Okay, a bit more than half. All right, then let us tell you about our experience. If you have any questions, then there will be a Q&A at the end and there will be time to ask. All right. Now, as you can see, this is a joint effort with three speakers today. We have Mariana Solosana, our global website lead for Nestle Professional, then to my right, Antonella Severo, who is the product manager for the WebCMess at Nestle. And then there's me. My name is Enno Langerlotz and I'm a solution architect from Coco Moa. We have structured our presentation in three parts and we will start with Mariana who will give us a little bit of background on Nestle Professional and how they came to meet opinion. Please. Good afternoon, everyone. It's my pleasure to be with you here today. It's my first time in Drupalcon. It's really a great experience for me to see this enthusiasm and this commitment of the community. So more on the business side, I will say it's just fantastic to see this energy and the spirit of all that you all have. So I'm going to share with you basically my experience in Nestle Professional as global website lead when it is about meeting opinion LMS so why the need came up. So first of all, what is Nestle Professional, right? So you may think Nestle, Nestle Professional. So basically it is a division in Nestle that is dedicated to the out-of-home business. That means all the food and beverage that is consumed outside home can be restaurant, hotels, cafeteria, offices. So we basically create, develop products and solution that can serve all these food service operators. Our main purpose in Nestle Professional is to enable our partner's success. What does that mean is we really need and we want to commit to help them grow their business. So what do we do to deliver our promise? We really collaborate very, very close with our customers. So we have different innovation R&D technology centers. These are the two main, for Nestle Professional exclusively. I'm not going to mention all the different R&D centers around Nestle. As you know, we are a huge company but for Nestle Professional, these two are key. So the one on the right is basically focus on food and is based in the U.S. And here, for instance, we invite our customers to work with them and we have a big network of chefs, nutritionists, product developers that are there working together with the customers to mirror their operations. So they share with us our challenges and together we come up with product innovation, product customization, new ideas for menu development, et cetera. On the left, it's really more about beverage. So it's a big showroom where we have different beverage systems, can be hot and cold beverage systems. So we invite them as well, our customers to really try the different systems we have to display different menu, different beverage menu. So the key message here is really, and it's real, we really collaborate very close to our customers. We are a very customer focused business. If we do not understand their needs, their pain points, we cannot really help them grow and that's our main purpose. Another way to enable our partner's success is through webinars, through online training. So this industry is very dynamic. As you can see, there are constantly food trends, food trends, sorry, beverage trends, as well as an industry with very, very high rotation of personnel. Especially after COVID, we saw that the industry was very, very bad affected. So it's very difficult to get people joining as chefs, as waiters. They found other jobs, they found other ways of living. So this is why we believe that online training is essential and it helps us to really collaborate and get closer to them. So the need for all of these LMS, as I mentioned, really gets stronger and stronger after COVID or during COVID because it was, I guess, one of the industries that was most impacted. So we saw our colleagues in different parts of the world, like in this play of Mexico, that they actively started to run webinars and workshops and online trainings to help all these customers face this new reality and this shock of not having income, of suddenly seeing the restaurants all shut down. So they started to partner with different companies. Also we have established agreements. So they deliver webinars like food safety or take away delivery. So these courses became quickly popular and the team were amazed how quickly the community was growing. So in less than six months, they were having more than 10,000 registered people through the website. At that time, we had our Drupal 7 website. But then this team contacted me as a global website lead and told me, Mariana, we need a solution. We need to have a place where we can store our online trainings, our webinars. Can we do that in the Drupal 7 website? So we were unfortunately not able to have a place with all the requirements because they were telling me, look, we have an audience of chefs, but we have an audience of baristas and we have also owners of business or a small and medium business. So can we have in the registration two pads, one for chefs, one for barista and that they can update their profile and then we can adapt their learning path based on their level of knowledge. And can we lock courses because we don't want them to go to skip courses before taking one. They came really with different demands that were not certainly covered in Drupal 7. They told me or they asked me, we need to email them to tell them about the time the session will start, internal messages to facilitate the collaboration and many things that you can see here. So we certainly didn't have this ready for them. So what happened? They needed something. So they locally develop another website. And what we try to do in a sleigh is to really avoid having multiple websites all over the place. So we work more towards masterization, ensuring that one master site can be globally designed and developed and then deployed in multiple countries. So these certainly have some benefits that I will show in the next slide for the market, for the country, but it's not really fully aligned globally with our strategy of having a consistent, uniform online brand presence and also for cost efficiencies, et cetera. So they have one domain name called the pro to pro and these allow two learning paths, one for chefs, one for baristas. Then there's also another case in Spain and Portugal where the markets contact me and say, we need your help, we have to move our current. They did have already some academies for specifically for baristas, but they had the need to move because the supplier they were working with was sold to another company and they couldn't deliver any more of the service to them. So they asked me for help. They told me we could not wait more than three months. We need to migrate this platform to another platform. You tell us which platform, but it has to be a LMS because they had already a lot of functionalities in place. However, we have a key requirement. So again, working globally implies listening the needs of different countries and different needs. So we have to be able to provide them a lot of flexible and robust solutions. So one of the key requirements was we don't want this e-learning platform to be accessible for everyone. We want to use this platform as an added value services for our customers. So only customers that are given a code can access the platform. So we need your help that in whatever platform you are going to propose us, there is the possibility to generate codes for the sales team. So then the sales team can go and give these codes to the customers. Okay, wow. So you know, there are plenty of requirements all the time. So together with our technical partner, Kokomo, we basically start finding options, right, for delivering this quickly to the market. So this is when I met opinion. This is the title of my presentation. This is where I basically discovered the amazing it is and the more I discovered, the more I am fascinating with it because it allows a lot of integrations. It's a lot of, it's really out of the box, learning management system. That is certainly also allowing us to customize the look and feel to, yeah. Everything that was asked for the different markets I work with, even the code part, it was able to do with opinion. So with that, I'm just going to summarize saying that as a global website lead, I constantly need to seek for solutions that can be quickly implemented to the market, that can generate cost efficiencies and savings to the business, that can be scalable and adaptable. That part of flexibility is very important. And also, as you know, the security element, right, all the part of compliance and security with Nestle protocol, right? So with this, I'm going to pass over to Enno who will then really explain you more on the technical side or the challenges he faced to, to thank, to gratefully help us to deliver this to our markets. Thank you, Enno. Yeah, thanks, Mariana. So we decided, we want to use opinion. There's a real need for Nestle professional, but now what? Because you certainly don't want to use it in isolation. We are talking here about Nestle. They do have an established Drupal ecosystem. They have had that for years. They do work with their own distribution. All Nestle websites are built on that, right? They have done a great job over the years to create integrations, their custom content components and security modules so that it would always, Drupal would always comply with Nestle security standards that are pretty high. Now, what it means normally when you roll out websites, for example, a new master project, something that we needed for Nestle professional, is you take this distribution, you add your own stuff that you need for the brands, you add your own integrations that you might need for some of the markets so that you can actually create a new ecosystem for that brand that works worldwide in all languages all over the world. So we are serving right now in Drupal 10 more than, I think it's more than 50 markets actually, with more than 30 different Drupal servers. And now we want to add opinion to that, how do we do that? Opinion does need to be its own distribution, right? And it needs to stay like that so it will never be the same website as a market website itself, but we want to integrate it tightly as much as possible. And as Marianna mentioned, of course there needs to be a common design and layout so users feel at home and they hopefully might not even notice that they are switching between websites there when they use the learning management system. The challenge that we face here is markets and as the professional, they were quite autonomously. They have very different requirements and they have very different needs that depend on their customer basis. One thing that we're doing in parallel to Opinion is we're developing right now a new private area that we call the customer portal where we want to basically add more specialized service for registered customers so that we can serve them better. In parallel, some markets already had the need to switch to opinion from the old legacy systems. So we do have a situation where right now in parallel we're working with the first prototype markets, the US, where we're integrating the customer portal while other markets are already integrating an opinion. And then all other markets basically were waiting for a state where they can pick up one or the two together and actually start integrating them into the market websites, right? So have this global vision but allow the markets of freedom to choose on their own when they're ready to go with one or the two systems. This then will lead to the second phase where at some point most markets will be connected to both functionalities, customer portal and opinion. And then of course we need to bring it all together in a third phase where we say ideally at some point in the future there should be a single sign on. The two connected, two portal should connect seamlessly to each other and help each other out with the services, right? Because when you have said what you can do then is to basically put a global CRM behind all of that and you can track the users beyond both portals and can actually provide services that are relying both on the courses that we offer as well as a customer portal. So you could invent features where you say, all right, we are having a loyalty program but we should maybe connect it to some of our training courses because we expect you to know certain stuff, right? Having this tracking, knowing which user did what and having the ability to track that globally and measure the effects will be a huge step then for Nestle professional to actually move this forward and our hope is then to tightly integrate our customer to our service and provide them there with additional benefits. And with that, I'll hand over to Antonella who will help us talk about opinion more in a general sense, how else is it used at Nestle? Hi everyone, I'm Antonella Severo, I'm the Product Manager of WebCMS at Nestle Global and what we do is we handle all the solutions for brand websites, so the content management system, we have a distribution on top of that, we handle the hosting platforms, user optimization tools, et cetera. So while they were going on their journey, my team was also on our own journey because we needed to find, we have a lot of stakeholders in our processes, we have more than 1400 websites, about two thirds of them are part of like a multi-site situation, so we need to do a lot of onboarding and in the early days it was possible because there were fewer people involved but now we're at a point where we need to have guided some sort of self-service. So we created knowledge bases and documentation and lots of it but it's very overwhelming to somebody who doesn't even know where to start. So we're like, okay, we have to do something that's more guided, learning management system, platform, with gamification, that could also give us maybe some certification so we know who's in the system. But we had some constraints. So first we looked at what does Nestle have internally and they have a lot of things and they're really good. What's the problem? Is you need a Nestle email, you need to be an employee and we're not gonna go through that process for hundreds of people that we hope we'll be using our system. And also we didn't really have no to low budget and even more limited staff resources to undertake this. So little by little we looked at solutions and we looked at Drupal and of course I was familiar already with Opinio. So we're like, okay, let's bring Opinio in and see what we could do with it. So and like Marianna said, it's an out of the box and for us that was enough because this is not consumer facing. So the design that comes with Opinio is good enough for us. So we started with the agency journey. It's the biggest one that we have to do with the most content and from there we compare it down for the other roles. So we started to invite, once we had it more or less done we invited some beta testers and they provided our feedback. You could see how much time is taken if it was okay. We paired it down a little bit, we tweaked it and then we kind of made some formal announcements but not too heavily because we still wanted to see how it goes and some of the results so far we have 50 people who have completed the course and what we also found is once we have this platform other teams, other sister teams are also interested and they're creating their courses in the platform and adding to the catalog for internal usage and our next steps are we're looking at doing the courses for site owners, project managers and also now that we have experience of what it does we want to rework the agency framework to make it even better and we have to heavily promote it. So just to give you a peek into it this is kind of what the interface looks like and so this was the original one which was set up with the course presentation like a slide presentation but what happened with it is the quizzes and everything is inside and in our first pass everything was catered to agency so all the language was with them but what we're realizing is there's a lot of content that is really transversal and we don't want to be creating the same content modules and since this is content that is dynamic we will have to update it so we don't want to be updating it five times so what we're trying to do now is looking at a way to it's not going on yeah so we're looking at a way to break out the activities and make the course content the same for everybody so we took out the language that's specific so we can use those modules and then in front of it or after it we put the descriptions that talk to the role and are the quiz questions that are specific to the role and this is using the interactive book module so here you can see that there's a lot of activities that you could use since this is kind of an MVP for us we did as much as we could to put it in use some interactive element but over time we can start using more looking at the different activities that they have because there is like over 50 and then what you can also see is you can see the user can see their profile they can track their progress see what certificates and badges they have already and we can also see how many users are in the platform et cetera and you can see it from all courses you can drill down to your courses that you want and that's about it so it's been a long journey but we still have far to go we're constantly tweaking it we're discovering bugs we're working with Opinion to get some of those bugs fixed it has been a learning curve especially for what we wanted to do sometimes it's like I wanted to be like LinkedIn Learning I wanted to do this but you have to kind of just play around with it to get where you want I guess with a lot of customization you can get to what you want but again we don't have a lot of resources but this just out of the box it is fulfilling what we need at this point so that's it and so if anybody has any questions on any of the three presentations or how to use Opinion or... Questions anyone? Want to use the microphone? Yeah It might have been at the beginning so you might already have answered this but how did you do around users getting access to this? Was this like open for everyone or did you have like selected group of users that you want to give access or did you do it one by one and self-sign up how did that work? A very good question We actually had different situations that we have to cater to so at the moment we had two markets who were migrating from a legacy system and for them it was a closed system where they had to migrate all the users over but it's invitation only right? So they do not want to have public registration but this will likely change for other markets who will use Opinion differently So basically right now they are asking us please be flexible and make sure that we can cover all those possible scenarios in the future Does that answer the question more or less? Anybody else? I think we're over time Over time? All right, thank you so much for your attendance Have a great day


You know what I mean? It's like, okay. It's so unusual. But it is what it is, folks, okay, and they're all different investment vehicles and it looks like the reality is that here, if we go over to this dollar, this dollar right now is busting into its higher range. I put this back three years. You're going to see it had a big day yesterday.  I saw it. It's going to peak above that line, right? It is. Let me just do it again. What happens is I need a steady hand as I do this, folks. So it doesn't run away on me. But you're going to see that this is the bottom line is that, you know, you're getting above this trend line. Definitely. That's the first time, man. We've been watching this for a couple of weeks or whatnot and it's actually above the trend line, not just above, you know, you could, we could have been looking at the most recent high, right? That's right. That's right. And what is that recent high? 99.667 and we hit 99.660, you know, and it's not backing off.  And what that's about, folks, if we go over to the Euro and look at the Euro, what you're going to see here with the Euro, the Euro is breaking down and Euro is 60% of the dollar. You can see that, you know, that Euro had a tough, had a tough, like, three months here, right? Well, 112. Yes. 112 to 107. And what's happened with the Euro, and this is where I think that, you know, this dollar is actually going to, you know, get a lot stronger, is that, I mean, the lowest swing point on the Euro is like 103. Well, we're stopping it. Do you know what I mean? Yeah. There's not much here. So, and, you know, gold, folks, if we go to gold, gold's in an ABC up. We were in a complex one. Bottom line is that yesterday you had the price spread, you had the volume all of the above. You see this? What do you see? The expansion of volume on this, baby. It was a beauty. Yeah. 414,000 contracts. You know, the last swing point here had 321. It's pretty hard to get up to those 4 and 500 levels. Could you price gold in Euros? Yes. Yeah. And see what we look like and then maybe see what we look like on, like, a longer term basis going back. It's so cool. Where do you see this, folks? Okay. So, I get the generic contract up here. I'm going to put it up for 15 years. And then what I'll do is we'll price it in a couple different, okay. So if you're watching Tiger TV, this is how it is in U.S. dollars. So you can see where we're at with 1602, the all-time high is 1920, okay. Now watch this. This is where this gets wild. Now we go into the Euros. The chart will change and you'll see how this shakes out. It's just amazing, actually. So the all-time high that in 2000, let's see, 1378 Euros, yeah, 1388 Euros was the all-time high in 012 until now. Now you're at 1489 Euros versus 1388. Now watch this. It's remarkable, definitely. Isn't it? It's like crazy. Yeah. Now if we take it, I'll put it in British Pounds. Next. Oh boy. That's the facility there. Yeah. When we take a look at the pounds, what you're going to see in the pounds, the all-time high used to be 1204. That's in 2011. And four months ago, we hit 1283 and right now we're at 1241. So we're still over it. Sure. We're at 1241. Now I'm going to put it in the yen. What wrong one? Close that one. Put it in the Japanese yen and JPY. Where are you? There we go. And then I'm going to put it on the Australian dollar. What do you see on the Australian dollar? It's the same with the yen. Look at this. So the all-time high on the yen was 158,000 yen. We're at 178,000 yen. Quite a move, yeah. And then watch this. This is pretty intense. I was actually put it on, let's do this one. We'll put it on the Canadian dollar and, come on, on the Aussie dollar. Stopping on me, yeah. I think you had to hit back to close. Okay. No, that just, yeah. There we go. Okay, so now put it on the Aussie dollar. This is like extraordinary. This is like, oh my God. Look at this. Wow. Yeah. So the Aussie dollar folks, it was 1827 in 2011, which is Oz. And the Australian dollar, we're at 2408. That's about 30% above the high. Isn't that amazing? Yeah. So let's go to the Canadian dollar. And on the Canadian dollar, let's see where we're at. Okay, so the Canadian dollar, the high was 1902, and we are at 2129. Isn't that wild, man? Yes. That's every major currency, folks. That's the bottom line.