Let's go ahead and get started. First off, a disclaimer which is that I am a CPSC staff member and the views expressed here are my own. They may not reflect the views of the commission, which reminds me I should probably introduce myself. My name is Shelby Mathis. For those of you that don't know me, I am the small business ombudsman here at the Consumer Product Safety Commission. And again, just wanted to say thank you to everybody for your interest in this webinar series, this monthly series that we're trying to pilot here. This is the second one in our round of webinars. And today's topic will be stuffed toys. So with that, let's go ahead and get started. So our agenda for today, first we're going to take a look at age grading, which is something that we receive a lot of questions about. I bring this up not because age grading is something that we want everybody doing on their toys, because that is not the case. I bring it up because we get a lot of questions on what is an appropriate age that we should consider our toy in terms of age range of an intended user. So I've tried to make this as practical as possible, so we're going to go through some examples. I'm also going to touch on tracking information, and we're going to go through some frequently asked questions, because we get a lot of questions in our office about tracking labels, tracking information, what the requirements are and how best to comply. So I'll try to touch on that hopefully in a very useful way. I'll talk about the testing requirements for stuffed toys specifically. And in terms of testing requirements, we're talking about chemical and physical and mechanical testing requirements, and we'll watch a demo video, which I hope will be instructive for you guys, that will highlight some of the testing requirements that may apply to your stuffed toy. Then I'll transition over to small batch manufacturer registration, how you qualify, and then what are the benefits of registering. I'll go through a children's product certificate, the seven sections that are required, and then the content that would go in each of the sections. I'll highlight two stuffed toy recall examples that have happened within the past five or six years. And the reason that I bring that up is because I think there is a huge benefit in learning from recalls of the past in terms of designing a safer toy going forward. I will give you guys some business resources that our agency has available that hopefully you'll find useful, and then lastly we'll do a question and answer session at the very end. So first off, age grading for children's toys. I guess I should begin by saying that the information that I've included in this age grading section comes actually from a document that is available via our website. And that is the age determination guidelines relating to children's ages to toy characteristics and play behavior. That document is a very lengthy one, and it doesn't just include stuffed toys, it includes a whole lot of other things besides stuffed toys. It's going to have the same disclaimer on the front of it that this presentation does, which is that that is a document that was created by CPSC staff that may not fully reflect the views of the commission. It was created in September of 2002. It's available via our website. And for those of you that are interested in taking a look at it after this presentation, you can do so via the handout just by clicking the link on that PDF slide. So a few things to note about stuffed toys is that dolls and stuffed toys are often a child's first sensory object. I mean, I know for myself, I don't think I'm unique in this way. I remember very fondly stuffed toys of my childhood, and that kind of gets at the next bullet point, which is that children become attached to these stuffed toys, and they use them for security purposes and rely on that stuffed toy as a sense of security. And then lastly, stuffed toys are known as an important symbolic function, or servicing a symbolic function in pretend and role play. And the reason that I touched on these three bullet points is because your takeaway for stuffed toys, and part of the reason we get so many questions about them is stuffed toys are in general for a younger demographic. They are usually soft. They're attractive to a child. They're certainly plush and squishy. So for little kids, they're very attractive to these items. So while we can't make any blanket statements about proper age ranges for certain stuffed toys, in general the trend is that stuffed toys are for a younger demographic of child. So with that being said, I thought it might be useful if I pulled from the age determination guidelines documents maybe a little bit of a breakdown of age ranges and examples of toys in general that would fall into those age ranges. And again, we're going to have the caveat here, which is age ranges for stuffed toys are very widely based on the way the toy is designed, the way that it's built. So I've put this on the screen because it comes from that age determination guidelines document, but you should think of this just as an illustration, and it's just meant for, you know, in this teaching setting. And these aren't hard and fast rules. So it is an individual toy by individual toy determination. So with that being said, for really young children, so we're talking kids ages, you know, zero birth up to one year, types of toys that generally fall into that age grading would be small, plushed animals, stuffed toys, and grab on stuffed toys or soft toys. Probably no surprise there. For age range, one to two years, you're looking at small dolls, things that are washable, maybe some rubber baby dolls, peg dolls, which kind of skew a little older in that one to two year age range closer to the two year mark, and then simple dress me dolls usually have about a two year age grading. And the reason for, you know, the parentheses here is because dress me dolls, that's a role play thing that can't, you know, can't be done by a child that's not able to, you know, move and function and walk yet. So for a three year old child, you've got more complex dress me dolls, and then wooden and plastic peg dolls would fall in here. And again, some of these toys that are listed here may not be completely stuffed toys. They may be partially stuffed, partially wooden, partially stuffed, partially plastic. I just thought this was a nice example because we do get calls about certain types of toys that would fall into these categories. And then for the older age range, four to five for stuffed toys, because the children are becoming increasingly aware of society things and cartoons and cartoon movies, they tend to enjoy fantasy character, action figures, more life-sized dolls that come with accessories, and then fashion, military or other thematic dolls. So the next thing that I want to touch on is tracking information, because we get a lot of questions here. And the three main things to remember on tracking information are that it needs to be permanently fixed, and that tracking information needs to be on the product and the packaging. And we'll talk about what those three underlined things mean in more detail in the Frequently Asked Questions section in just a second. So the four things that you need to make sure on your tracking information on a stuffed toy are manufacturer, private label or name, the location and date of production of the product, you need detailed info on the manufacturing process, and there we're talking about a batch or a run number, and then any other info that's going to help a consumer ascertain the source of the product or the stuffed toy that they're holding in their hand. So one thing that we recommend here is your web address. If you've got a website for your business, putting that on a tracking tag of some sort or tracking information permanently on your product, it's got two benefits. One is if I'm a consumer and I want to buy something else from you, it makes it easy for me to go to your website. If somebody like your product, maybe I look at more products that are available. The other thing is it makes it easy for me to get in touch with you as a business if something goes wrong with the product. So from a manufacturer standpoint, you have the ability to sell future products, and from a consumer standpoint, you always have the ability to know how to get in touch with a company. So that would be an example of any other information that's going to help a consumer ascertain the source of a product. And then in terms of who must make sure that their stuffed toy complies with this tracking information requirement, it is domestic manufacturers and then importers. So some frequently asked questions here. And again, I'll provide the link, but I have taken this information from our agency website, and these represent sample questions that we get a lot. So the first one is must the tracking label be tested and certified? And we'll talk about what the testing and certification requirements may be a little bit later on. But as a blanket answer here, the answer is no, but you've got to make sure that when you put a label or some sort of tracking information permanently on a product that you're not introducing lead or heavy elements with that tag or label itself. The second question we get has to do with whether or not something's permanently affixed. And the question is, does an adhesive label on disposable packaging meet the permanently affixed requirement? The answer is maybe. And again, it depends on the adhesability or the strength of the adhesive, I guess, of the label that's on the packaging. And the main concern here is that label needs to reach the end consumer. So if it's going to reach the consumer, then that is sufficiently permanently affixed. If it's not going to reach the consumer and the label is just going to fall right off of the packaging as it's shelved in the store or as it goes through the mail, that's not permanently affixed and it would not meet the requirement. So other questions, what meets the location of production requirement? For domestic manufacturers, you need to include the city and the state and the country, meaning USA, of manufacturer. And then for international-made products, you're going to want to put the province and the country on the tracking information. Should the importer's name appear on the tracking label instead of the manufacturer's name? The answer is yes. If the product's being manufactured outside the United States, the importer's name is going to take the place of the manufacturer's name on that tracking information. A question we get a lot, and we've seen a lot of examples of these exceptions that I'll go through, is must the product and packaging both be marked? The answer is yes to the extent practicable. Subject to exceptions, and I want to highlight here that there are many more exceptions that are available via our website on the FAQs page, which I'll provide you the link to in just a second. Actually, it's on the next slide. So here are some exceptions where a product and packaging might not both be marked. Either one or the other would be marked. So what if a product is too small to mark? That would be an exception to the product and packaging marking. What if the product is stored in a box? So an example here would be a board game. In the case of a board game, you're going to want to mark the box or the outside container in one integral piece of the product, but you don't have to mark each of the individual pieces. Another one we get questions on, what if the product's impossible to mark? Examples, elastic, beads, jewelry. With those types of products, you're going to mark the packaging because the product itself cannot be marked. When the aesthetics of a product are ruined by a mark and cannot be placed in an inconspicuous location, you're going to mark the packaging and not the product. And then for products sold in pairs, an example here would be shoes, where you need both of them to have the item function. You're not going to go out of the house with just one shoe on. You would mark only one of the pair because you know they're always going to be together. So again, there are more of these exceptions available via our website. And that information is actually on the FAQs page, which shows up as a hyperlink on this slide. And in your handout, the PDF itself has the live hyperlink. That path to find it on our website is from the main page, Business and Manufacturing. You click Business Education and then Tracking Label. And it will take you to a frequently asked questions page on Tracking Label. One last thing I wanted to point out because we do get questions here. When did the tracking information requirement go into effect? It went into effect after CPSIA in 2008, and it applies to children's products made on or after August 14th of 2009. And there is no retroactive application. So if you're actually putting into commerce a product, a stuffed toy that is older than August 14th of 2009, in terms of when it was manufactured, the tracking information requirement would not apply to that pre-August 14th 2009 made toy. All right. Now that we've talked about tracking information, I want to get into some of the testing requirements. And I've broken them into two types. And hopefully this makes logical sense to you guys. One is chemical. That's one bucket. And then the second bucket of testing is physical and mechanical. So we're going to start with chemical because we probably get more questions about chemical, honestly. The first chemical testing requirement for stuffed toys is lead content testing. And that's mandated by Congress. Actually, it's under 15 U.S.C. 1278A. The total lead content limit cannot exceed 100 ppm in accessible parts of stuffed toys. And this isn't unique to stuffed toys. It applies to all children's toys. It's just today's webinar is about stuffed toys. So I'm caveating things that aren't stuffed toy-specific and genericizing things that are. So for the total lead content testing, there are a few materials that through years of testing as an agency, we know are not going to exceed the lead limit as long as they're in an untreated, unadulterated state. And what does untreated and unadulterated mean? It means that they don't have surface coatings. It means that they have not been modified in any way from their original form. And these materials, and there's a pretty extensive list. I've just highlighted a few here in bullets, are found in 16 CFR 1500.91 of our regulations. And again, that's a hyperlink that goes directly to the code of federal regulations on the PDF handout that's attached. So materials that aren't going to exceed the lead limit. If you fall into these categories with your stuffed toy, it means that you are still going to have to certify that you're meeting the total lead content testing, but you might not have to have a third-party lab test if you fall under one of these listed materials or any combination of the listed materials. So the first one is wood, paper, and similar materials that are made from wood. The second is CMYK process printing inks. And those are actually inks that fully absorb into the substrate and don't sit on the surface. And then the last two bullet points here are natural fibers and manufactured fibers and dyed and undyed states that we know are going to comply with the total lead content testing. Again, this is not an exhaustive list. There are more listed in 1500.91 that I have not included on this slide just for space purposes. So you'll want to make sure to check out, if you're a manufacturer of stuffed toys, the list in 16 CFR 1500.91. The next set of chemical tests that could apply to a stuffed toy is lead in paint and similar surface coatings. If you have those on your stuffed toy, this comes from our Federal Reg 16 CFR 1303. The limit there is that the lead in paint and similar surface coatings can't exceed more than 90 ppm. You'll notice that limit is a little less than the total lead content of 100 ppm we were just discussing. If you have any plastic parts or plasticized parts on your stuffed toy, then they would be subject to both the permanently and temporarily banned phthalates that are listed below. The phthalates requirement comes from 15 USC 2057C. And the reason that I'm including the citations to where these testing requirements come from is because at the end of this webinar we're actually going to go through a children's product certificate and what needs to be in it. And you're going to want to have the regulations and the U.S. code references handy. So I thought this might be an easy way to kind of introduce you to them and then at the end we'll sum them up as we go through the children's product certificate sample. So for phthalates, again there are permanently banned phthalates. There are three of them. Those three phthalates concentrations cannot exceed more than 0.1% in a stuffed toy or any children's toy. And then the temporarily banned phthalates are temporarily banned depending on the commission completion of a final rule. And this applies to child care articles and children's toys that can be placed in the mouth. Those temporarily banned phthalates cannot be more than 0.1% and the three phthalate types that fall under that temporary ban are listed there. And then the last type of chemical testing is actually from the toy standard which is ASTM F96316 and it is heavy element content. The limit here varies by the element and there are seven elements that are listed there that each have their own content limit that cannot be exceeded in a toy. So the limit there is going to apply to accessible toy components that can be sucked, mouthed or ingested on the toy and in terms of making something out of a potential material that would not be subject to heavy elements testing because we know it will pass, the only material there is unfinished and untreated wood that we have in our regs as not exceeding the heavy metals limit and that is under 16 CFR 1251. So now that we've finished discussing the chemical testing requirements on stuffed toys, let's talk a little bit about the physical and mechanical testing requirements on stuffed toys. And the first one is probably very familiar to everyone that is watching the webinar. It's small parts and small parts comes from 16 CFR 1501. It's also referenced in the toy standard and a small part is something that's going to fit entirely in a small parts cylinder and the dimensions of that small parts cylinder which we've certainly covered in webinars before and many of you may have them sitting on your desk is meant to replicate the airway of a three-year-old child. The small parts cylinder dimensions are available via our website. Now the two things to remember about small parts is that if you have a toy, a stuffed toy or any toy that is intended for children under the age of three, it cannot contain small parts. Small parts that are either produced following use and abuse testing or small parts that come with the toy as they are received or as the toy is received. And then if the toy is actually for a little bit of an older child and it's age graded for children ages three to six, it's either a toy or a game that contains a small part as received. Not following use and abuse testing, you need to make sure to label. And you're going to want to label the packaging. And if there are marketing materials that allow a consumer to buy the product for an example here, a website is a great example. You're going to need to label on the website that that product contains a small part as received. And the language of that label comes from 1500.19.20 and .121. It talks about the language of the label, how big the font needs to be and where it needs to be placed on the packaging and the marketing materials. Now in terms of physical and mechanical testing, obviously the toy standard is going to apply. The toy standard is an ASTM F96316 standard now. This is the new one. The previous toy standard was Dash 11 as opposed to Dash 16. That standard applies to toys manufactured on or after April 30, 2017 so that we actually just switched over to the 16 standard. That standard is available for purchase via ASTM.org. It is a copyrighted document, so we won't get into the specifics of it here today except to discuss some of the section names and section numbers. For those of you that might have the 11 standard, I want to track the changes that have happened from 11 to 16. You do have the ability at ASTM.org to purchase both the... You can purchase the standard, you can purchase the red line or you can purchase the bundle of the standard and red line bundle. For people wanting to track changes, we recommend the standard and red line bundle. It just makes it easier to see what's changed in the toy standard. In terms of finding a testing lab, it's going to help you test your toy to this new toy standard. The lab search page is available via that link which again, in your handout, that hyperlink is going to be live on the slide and you can always narrow your search by country in which it needs to be conducted and the type of product testing that you need done. From the toy standard, specific to stuffed toys, let's talk about some of the sections that may apply. Again, I'm going to caveat this because I'm trying to talk in general terms and general terms are very difficult for many consumer products. So please keep in mind that the list that appears on your screen are just representative and that testing sections for F963 are going to vary widely based on how your toy is designed and how it's constructed. So we're just using this for educational purposes. It's not meant to be a hard and fast rule on which sections could apply to your stuffed toy. Some may apply, some may not apply, other ones not listed may apply depending on how it's designed and constructed. So with all that being said, normal use testing is something that the toy standard requires to be conducted on stuffed toys and that's in section 8.5 of the toy standard. There's also abuse testing in 8.6, impact testing in 8.7. There's a torque test which involves twisting and pulling at a certain force in section 8.8, attention test which includes a seam strength test that is pulling at a seam to see if it opens. That's in section 8.9 and a compression test which is in 8.10 which has to do with applying a certain amount of weight to the stuffed toy to see how it performs. A note here and we'll go into a little bit more depth about these different types of toys and how it might vary or different types of testing and how it might vary depending on the age grading of your toy and how the toy is constructed. But I just wanted to note here, flammability testing, which we get a lot of questions on, is included in the toy standard F96316. However, it is not mandated by our agency that you conduct flammability testing on a stuffed toy and that's per the Consumer Product Safety Improvement Act and I've got the public law and section reference there. However, we're never going to tell a business that has additional testing funds to not conduct testing to ensure that their product is even safer. So for physical and mechanical testing, and I know nobody loves charts, although I might like charts more than most, I thought it might be useful just to see the differences in four types of tests that could apply to your stuffed toy and how the testing process varies based on the intended age of the user of the toy. So on the left-hand side we've got the age ranges or age grading I guess of the stuffed toy and then going to the right we've got an impact test, a torque test, a tension test and a compression test, which are all physical and mechanical tests from the toy standard that we just discussed. So things that I want you to take away from here and again you're going to have the slides here and you're going to get the webinar by email, the video, two days after this webinar is done so you can always re-access it that way. So the idea here is not to memorize the pound-force inches or pound numbers and the number of drops or heights, it's to look for trends. So the age ranges on the left-hand side start at 18 months or less. That's the first row across. After that is 18 months to three years and then three to eight years. And let's just take a look as the child ages and how the toy is tested in a different way. So the impact test otherwise known as the drop test applies to toys that weigh less than three pounds. So if your stuffed toy weighs less than three pounds the impact test may apply to it. And what I want you to see in terms of trends are that from the 18 months or less range down to the three to eight year range you're going to see that the number of drops decreases and you're going to see that the height from which it's dropped also decreases. And why is that? I'll caveat this with keep in mind that these tests are made with the average child in mind.  We're not talking about your extraordinary children, we're talking about average children. So with that in mind for an impact test the reason that we've got the number of drops decreasing is because little kids like to drop things and throw things. Not your children again, these are average children. But the reason we go from ten drops down to four drops for the next two age ranges is because of an average child's propensity to drop something. And the reason that the height decreases is because little kids 18 months or less are generally being held by an adult or some sort of caregiver and that adult has a certain height associated with them. And as a result once the child starts walking and running it drops, he or she will drop their toy from their height and their height is much shorter than an adult height. So you can see the change there. For the torque test, again this is a twisting and a pulling. You'll see that as the child ages and gets older they're going to get stronger. So the torque test in terms of pound force inches that is applied is going to increase. Meaning it's going to replicate the increasing strength of a child and twisting and pulling on an arm of a stuffed toy. For the tension test, the same thing. The pounds that are there, that tension is meant to increase as the child gets older because the child's getting stronger. The same with compression. The child's getting stronger so as it smashes on a toy the weight that you're pushing on the toy is meant to increase as that child gets stronger too. So now we're going to take a look at a demo video. Before we get started I just want to say a few things. The demo video was actually produced at our testing lab. We intentionally asked that the testing engineers not use their standard testing equipment and use much more accessible equipment just to kind of show you guys in a non-laboratory way what the testing looks like. Because sometimes people want to know what kind of testing their toys are undergoing when they send them off to testing labs and there aren't a whole lot of videos of this so we thought it would be useful to take a look at it from that perspective. So in terms of tests that we're going to see in the demo video the first one's the impact test, which is the drop test. The second one is the tension test which is that straight line pull. And then the third one is a seam strength test and in the toy standard the seam strength test only exists in the toy standard. It's a mandatory test for stuffed toys. It is known as the tension test for seams and stuffed toys and beanbag type toys. So we'll see, so keep in mind we're going to be looking at those three tests and you'll see passing and failing samples for each. So the chart that you're seeing here actually sits at our testing lab and it should look familiar. This is the chart that we just saw with the impact torque tension and compression test. The reason that we've bolded 18 to 36 months that's the assumed age of the toys that we're going to test. So we've got a stuffed toy here and the reason we've got four shots is because we're about to do a drop test and we want to do it from four different orientations. Now the toys dropped four times on the floor from a height of three feet and nothing fell off so toy looked good. For the tension test again this is a straight line pull that we're going to do. These are the tools that we're going to use and there are three examples of clamps. So this is our first sample, this lion and here you can see that the clamp is actually placed under the eye substrate and you see the engineer is actually pulling at a certain force based on our assumed age grading for these toys of 15 pounds plus or minus 0.5 pounds which you're going to apply evenly for five seconds and then hold for 10 seconds and because the eye stayed on for this lion it's passed the tension test. We're going to do the same thing to this sample which is a white bear. You can see the lion looking on after passing its tension test and you see that the eye immediately ripped off as he was beginning to apply the pound force that was required and unfortunately that eye is a small part so that's a failing sample on the tension test and that eye was actually glued on so of course it was going to fail there. Next we'll do the seam strength test. These are the tools needed. This is going to be our first sample and the reason that you need a ruler here is because you need to make sure that you comply with the toy standard. Because the toy standard is a copyrighted document I'm not going to get into the details of what he's measuring here but you do need to make sure that you comply and again that standard is available via astm.org So once the clamps are affixed to both sides in the proper locations again based on the copyrighted text of the toy standard for the seam strength test the testing engineer is going to attach the pound force gauge and we're going to see him actually pull on that seam to see if it opens and he's going to apply 15 pounds plus or minus half a pound of direct force over five seconds like ramping up and then hold that for 10 seconds to see how it performs and you see that the seam stayed closed so this is a passing sample on the seam strength test. This is our bear from earlier. Things haven't been going well for this bear so let's take a look at how its seam between its head and its body performs on the seam strength test and again the measuring with the ruler that is done is from the specific text of the toy standard which you'll have to access yourself so I'm not going to get into that the specifics there but we're going to watch the testing engineer apply that straight line force to see if the seam is going to open you can actually see that that seam is slowly ripping open and it just released so this is a failing sample on the seam strength test and we're going to actually take a look at that seam to see what it produced you see it ripped open and a child could easily get their hand in there and start pulling out stuffing and choke on that stuffing so this is a failing sample for the seam strength test and to summarize these are the tools that we used to conduct those tests and again it was meant to be representative we wanted it to be accessible so we didn't use the normal lab equipment to do that and caveat this is a demo video it's for informational purposes may not represent all the testing that needs to be done on your toy but we thought it would be useful for you guys to be able to see that alright so now that we've taken a walk through all of the labeling the chemical and the physical and mechanical testing requirements that could apply to your stuffed toy let's talk about small batch manufacturers because we get a whole host of questions on small batch two things to remember to qualify you need to meet the gross revenue requirements and the manufacturer requirements that are listed there if you meet those it means you're an eligible small batch manufacturer you do need to register with us though still and the registration can be done via that link that's at the bottom of the slide eligible, registered small batch manufacturers may benefit from registering with us by being able to avoid their party testing at an independent CPSC accepted lab for specific tests on certain children's products that includes the toy standard which is why I've brought it up today so for eligible registered small batch manufacturers you may be able to conduct first party testing and again we can help you navigate whether or not that you are eligible and properly registered and depending on the type of toy whether you are eligible to first party test if you are eligible to first party test the caveat here is that you got to make sure that you're strictly complying with the physical and mechanical testing requirements that you may be able to conduct on a first party basis and again another chart not because I want to drown you guys in charts but because I think it is useful for reference purposes and again you're going to have the PDF handout of these slides to know the following so what I've done is I've listed on the left-hand side the types of testing that we've gone through today and we've got three categories here and you're going to see that two of them are flips of one another almost like flip sides of a coin the first one says third party CPSC accepted lab testing required you'll see if the answer is no that you can rely on written assurances from a supplier of compliance so few things to highlight here there are two specific types of testing on which a small batch manufacturer that is registered with us cannot rely on written assurances from a supplier and that's total leg content and it's phthalates and the reason that I I'm sorry, flip of that getting myself confused hopefully you guys aren't equally confused if you need lead and paint and surface coating testing or small parts testing as a small batch manufacturer you can't rely on the written assurances of a supplier for lead and paint and surface coatings or small parts what is a written assurance we get that question a lot written assurance is not a testing report it's not a timely testing report it is a letter that is on letterhead from your supplier saying that they have complied or the products that they're supplying you comply with certain portions of our testing requirements so written assurances cannot be relied on for lead and paint and surface coatings and small parts that's the takeaway message there now on the far right hand side if you are a domestic manufacturer can you rely on timely component part testing from your supplier to avoid retesting certain parts of your product the answer is yes for total lead lead and paint and surface coatings and phthalates for small parts it's a maybe and the reason here is because small parts testing has to be conducted on a finished stuff toy so if you have if you're a domestic manufacturer and you're somehow relying on a supplier to give you a completed toy and you're not doing anything except putting it into the stream of commerce then you could rely on a timely component part testing report but that is a really isolated example so keep that in mind for the toy standard testing the physical and mechanical and the chemical testing can you rely on timely component part testing there the answer is yes for chemical testing and maybe for mechanical and physical testing which we just went through but again that testing has to be done on a completed toy so it's a really isolated example where a domestic manufacturer has someone supplying them a finished toy that's already been fully tested so just things to remember here and last point that I want to comment on what does it mean to be a timely component part testing report it means it's done within the past 12 months and you of course always want to make sure that that testing report corresponds with whatever specific product they're supplying you we have seen in our office many testing reports that are on products that are quite different than those being supplied so children's product certificates another topic area that we get a lot of questions on there are seven parts to a CPC they are listed on your screen the ones that I want to highlight are two and it's just based on the information that we supplied here today the site to each CPSC safety rule to which you're complying and those A through E that are listed there are actually all the topics that we've covered today in terms of testing requirements that could apply and in number six the location of testing and date of test on which the certification is based if you are using a material that we know will comply with either total lead content or heavy metals or heavy elements content which we discussed earlier you're going to want to reference that list item in number six on the children's product certificate for children's product certificates they have to be done for every single children's product and manufacturers and importers are both responsible for making sure that their children's products are certified in a children's product certificate on our website at CPSC.gov forward slash CPC and there are sample children's product certificates available online there are two samples currently ones for a children's toy which would be very useful for your stuffed toy you can also use the language that's on the slide previously as a starting point to start your children's product certificate the other sample that we've got online is for children's clothing the availability of certificates for children's product certificates and general certificates of conformity are that certificates must accompany each product or shipment covered by the same certificate the certificate must be furnished to each distributor or retailer of the product although there's not a requirement that you provide it to the ultimate customer or consumer and a copy of the certificate must be made available to the commission and or customs upon either of those agencies request for electronic certificates you do have the ability to provide a CPC electronically the commission has come out with a rule that confirms that those are acceptable the caveat there is that you have to make sure that that CPC is created before the time of shipment or first distribution within the United States meaning you can't create one after the fact and act like it was created beforehand so next I want to talk about two different toy recalls and I want to let you know where I found these so if you're curious about other stuffed toy recalls on our site that you can find them these are actually available via cpsc.gov if you click on the menu button you'll get a drop down and one of the options is recalls and it'll take you to our recall site which is very search friendly it's got a search bar I typed in stuffed toy or plush toy and I've just used the two that I'm going to talk about here today as examples so the first one this recall was done in October of 2015 on this nice blue little he's a dragon, he's a star bright dragon stuffed animal and you'll see at the very bottom of your screen kind of in small text that there were 33,600 of these sold in the US and an additional 1,000 were sold in Canada this toy was recalled in conjunction with Health Canada the hazard here was that the seam opens and it allows the stuffing material to be exposed so just like that white bear in our demo video that poses a choking hazard and failed the seam strength test and as a result this toy was recalled in October of 2015 and then our second stuffed toy recall example is the colorful hearts teddy bear and in terms of units down at the bottom of the screen you can see there were 284,000 of these sold in the US and 13,200 were sold in Canada and the remedy here was a replacement bear because the problem with this bear was that its eyes could loosen and fall out and that eye could pose a small part and a choking hazard for children so that recall date is December of 2011 hopefully you guys if you're curious are able to go on to our website and search for recalls that are available there so I just want to highlight a few business resources and then we'll get to questions at the very end CPSC accepted lab search page on the bottom left of your screen that is the way to find a testing lab that can help you test your stuffed toy and we can help you conduct that search if you need help narrowing your search by the type of product that you're testing or the testing that needs to be done or the country where that testing needs to be done the desktop reference guide is there also again the links are in the PDF handout attached that desktop reference guide people find is a very useful tool for all different types of consumer products and lastly on the right hand side is the regulatory robot which if you're developing a new toy or you just have questions that you think an interactive bot could help you with we're very proud of the regulatory robot and it's available via that link below again my name is Shelby Mathis small business ombudsman my email is on the screen feel free to email me questions the telephone number that appears on your screen<PHONE_NUMBER> is our small business line and both myself and my colleague will answer that line and if you are of the sort that likes Twitter we have a Twitter feed in our office and we're at CPSC small biz and we advertise things like this webinar other trainings that are going on with CPSC and potential commission action that could impact small business on that Twitter feed so if you are interested you can follow us on Twitter so with all that out of the way I'm going to leave my contact information up on the screen and we'll take just a few seconds to get some questions together and then I'll answer questions from the audience and the five minutes or so that we've got left on the webinar I do want to point out if you want to stay up to date on upcoming webinars that we have you can go to CPSC.gov forward slash email and you enter your email address and select small business ombudsman updates from the list of updates you can also sign up for recall notices other things that are going on at the commission there's lots of ways for us to get in touch with you so if you're interested in learning more about webinars then you can do that on that site so with that I'm going to close out the webinar and thank you everybody for attending today.


Hi, my name is Edward. I'm from Vancouver, Washington. I'm an intern here at Hunger Generation and I really enjoyed that I got to experience the spiritual world and I got to actually have God work through me. That's what I really enjoyed. And if you want to experience God working through you and with you and experience the amazing people here at Hunger Generation, I recommend you to come to next year's internship in 2018. See you there.


All right, before we get into any gritty, let's just talk about the clear influences in this. Obviously this one. Obviously this one. Obviously this one. But then there's some other ones that Ego, Matt Reeves did say he took inspiration from that. Obviously Gotham Central, some of Scott Snyder's work, both Zero City and Court of Owls, The Cult. This was actually kind of a little bit of inspiration from that, even though it's not a Riddler story. And then all of these comic books as well, there's even a move that Pattinson does in this movie that is straight out of this game. This was made by people who love Batman. Hey guys, this is my spoiler filled review about the Batman film. How I'm going to do this is I'm going to talk about the main characters of the story and talk about what I like about them and how they affect the elements of the story.  So first off, we'll talk about the most obvious choice being Batman. Now Pattinson had a lot on his shoulders with this film, seeing Batfleck get massive to be in a film that was subpar, if at best, really just trash. So to see him coming into this as kind of lanky as he is, there was some speculation into it. And definitely with his physique style and his general coming across the characters, there's a lot of year one influences in here because his Bruce Wayne isn't really there. And this was something that I was hearing a few people complain about. And I feel that this version of Bruce Wayne works because of the scenario, the atmosphere and the world of Gotham that we are being given. This is a completely bottomless, hopeless scourge of the earth. Gotham is a shithole. Seeing a Bruce Wayne as kind of this chauvinistic cocky kind of alternate persona to that of his Batman character wouldn't have worked. It just would have come across as really awkward and out of place. His hopelessness, his lacking want to be Bruce Wayne in any capacity, his just general, it won't be long before you've nothing left. I don't care what happens to me. It plays into his persona because he is based on the idea of vengeance. He is taking his anger, his frustration, his depression out on criminals who wronged him so long ago. I'm Vengeance. Which by the way, we gotta make a comment about that. If they took this note from Spider-Man Homecoming, give them credit for that. The fact there's no origin story in here is fantastic. It lets you just get into the character. We don't need to see another, another, another, another Batman origin story. We see him as he is. We see the influence that he's had on people, both good and bad. And we just get straight into the story. We don't have to have like a 50 minute prologue. Not to say that anything against Batman Begins. I love Batman Begins and I think that is a great origin story. By skipping that whole bit, you just get to have the meat and potatoes of the story. And then going back to the why his Bruce Wayne persona is just kind of, uh, it reflects on who he is. He even says he hates going out and doing stuff. He doesn't care what happens to him. He is bent on his mission, which he even writes down as a project. The fact that he is making notes, being near on OCD about his details and keeping track of things and going over notes and evidence really portrays the idea that the Batman is the world's greatest detective in probably the best way that's ever been done in any of the film adaptations. Animated series had a lot of it too. And you could almost say there's a detective bit in the dark night with that weird bullet thing, but this is actual detective stuff. I love it when he is going through the room and just looking at certain objects. And then he goes back to the cave and he goes over them in his notes and with his eye tracking technology, which I actually like that. I thought that was a really cool idea to the point where he's in his office, his house, and he pushes everything aside and he just makes a mess of the floor with spray paint and pictures and trying to figure out how it all leads. There are certainly plenty of comic panels that have had that kind of framing of him just overlooking all of his evidence and all of the elements. And that also leads into the sins of my father aspect, which was an element in the Court of Owls. It also was in the Telltale Batman series. The idea that Bruce Wayne's parents were all goody two shoes, I actually enjoy. At first I never thought I would like that, but Telltale did it really well and this movie does it well because it doesn't make his parents fully bad. Like they weren't fully embezzled into the crime syndicate. They just got caught in it and there's some dark past with the Arkham's and there's also the Elliot Hush kind of reference, which I'm happy that they didn't take a lot of inspirations from that comic, except for obviously Riddler being behind it all. That is something that could be possibly placed in the future. All of these tiny little elements about his character are so well done, but so subtly put there that they leave so many avenues for them to go with future films. And then the part that I got a lot of the first time, but I got much more of it the second time, is the significance of his bat rang, his bat symbol, his crest. For those of you who didn't know, it's made out of the gun that killed his parents, or at least that's what I've been led to believe of all the notes about the film. So when it comes to the end of the movie, when he's going back into the Riddler's house to find the map of all of the bombs all over the city to flood the city, it really makes a significant showing of him putting it back in his chest. And you're kind of wondering what that is, because it leads into how he reflects upon himself at the end of the film.  Because right after he injects it into himself, he does the exact same face that is the cover of the comic for Venom. And he near on beats that guy to death. But when James Corden pulls him off and asks the guy, who are you? He says, I'm vengeance. And some people would be like, but when Pattinson looks back at him, he realizes something that the Batman comics have always kind of talked about and sort of as well just the movies, but no one's actually really had Batman fully acknowledge it, at least in film form is that he creates these personas, his violence, his mission, his purpose, at least at first in Gotham is to create fear amongst criminals, but then they become their own versions of self-righteous, their own versions of what they feel is justice.  What have I started to create by doing this? And then when the electric box thing is up in the sky and it's like about to shock people, I thought it was a little weird that he just jumps and grabs it and kind of makes like it he might have sacrificed himself.  He's definitely got some insulation for electricity, but the significance of him using his crest to cut the cable is that he's letting go of the part of him that started Batman. He is giving up the pure terror, the pure vengeance side of him because he needs more than that to help save this city. So when he walks over and offers his hand to the mayor who's reluctant to take it at first because of the persona he's taken, it's the mayor's son who he has had this visual connection with ever since the movie started that reaches for his hand. And he becomes a symbol of hope at the end of the film where he's helping people being evacked out of the city. But that person reaches for his arm. It's not fear of him, but fear of leaving his side of being away from him because she feels safe with him. And that is what I'd like almost the most about the movie is this turn, this representation of taking the Batman as he is and forming him into the symbol of hope. Now moving on to the next character is being Riddler. God, Paul Daniel is weird.   I have hated Jim Carrey's version of Riddler ever since I first saw it. Even me as a child knew that that was not the Riddler. Paul Daniel does take a lot of notes from Heath Ledger's character, admittedly, just the idea of him being a symbol. He views himself as an instrument against the higher ups, against those people in power, against those people who abuse their power. And Daniel's sort of BDSM mask works too. It shows him as just a regular person. He doesn't kind of equate himself to being any better than anyone else, unless it's his hubris and his ability to outsmart the cops, outsmart the politicians, outsmart Batman. Is there some parts of this movie that where he's a little bit much? Maybe when he starts singing Ave Maria because I really don't understand why that part happened. And I think Matt Reeves does have Michael the composer go, Hey, maybe just rise the track a little bit because this scene's a little bit strange, but we still need to have it in here with speaking of which Michael Ganettino's score is so good. Yes. So simplistic. Okay. So we got the keyboard here, right? And Michael likes to go all the way.  So it's as grungy as hell. The very first opening with the Batman where we see him walking through the city with a narration. Once the symbol goes up in the sky and all the criminals are doing their thing and then they see the symbol and they start looking into dark viewless alleyways are into the dark doorways of buildings and the music starts to rise and you get the fear that he is imposed on the criminal element of this city. Just fantastic. It's not as intricate or creative. I would almost say are kind of versatile as the Hans Zimmer scores for the three Batman films. Those are grandiose. Those are orchestras, operas almost in a sense. This is a tone for the character because it's used throughout. There's so many moments where the theme just comes back. It just appears in terms of introducing the Batman character in the car, which speaking of which I do admit it was a little bit strange seeing a muscle car as the Batman car because it looks like he's got 10,000 horsepower of family in the trunk. There's always one more family. But that chase scene is so good and it literally is just two cars driving around. It's at night. It's in the rain. It helps create that sense of terror and anxiety of driving because I hate driving in the rain. I hate driving in the rain at night. So imagine doing this at high speeds when the car goes up and it goes over the explosion slams into the penguin. That's actually some very intricate editing because it does come back. It jumps back and forth in time like maybe three or four seconds. And I haven't seen an editing style like that in a little while. Timeline-wise it is like going back three seconds technically speaking with every segment of the bit with the trucks crashing to him jumping to the penguins car flipping really helps give you every single angle of that scene. And then going to the Catwoman. I actually like Zoe in this film. I've never really found her to be that stand out of an actress in other projects. But I feel her character really does embody the persona that we got from iterations of her from year one, Long Halloween, Dark Victory. She works really well into this story and I'm happy that they didn't keep the tail because I've always found the tail looks kind of silly. Like it works in comic form but in real life for me it just looks stupid. It also looked like she'd be walking around as a giant furry. But I like her mask. I like the subtlety of it. And I like her connection to Carmine Falcone. I like that they kept that bit in from the comics. I thought that was really cool. And I like how she can show that she can stand up for herself. But it doesn't make it like obvious. It doesn't make it like a big statement or something. Sure there are maybe like one or two lines of some kind of political nature in this film. But it doesn't bring the film down in any sense I feel. I think it's embodying what is the purpose and the anger and the frustration and the confusion and the despair that this city has. And Zoe as Catwoman, Selena Kyle, does really well with what she's given. I think that her connection with Pattinson's Batman is really solid. I like their relationship especially like the end of the film where she saves him at the end. And then going on to another character who helps Batman out which I actually really liked very much so more so than I even expected was Jeffrey Wright as James Gordon. I like this version of Gordon because while he is kind of harkening to what we've known about Gordon with his kind of overly exposition reading out the cards sort of thing. You also see his relationship with Batman is more than him just like hey I've got an issue could you solve this for me? He actually puts Batman in his place a couple of times especially when they're at the precinct after the bomb goes off. This is not the way to do it. This is not how you get it done. He lays down the groundwork for Pattinson's Batman to realize what he has given himself to be in terms of how the city views him. That leads to the whole iron vengeance and the changing and for persona to an element of hope not just fear because when Jeffrey tries to put him in his place Pattinson's like you too.  I do like that this kind of buddy cop combo that's in this film that the penguin even makes a comment about works pretty good. I actually really enjoyed their chemistry. I enjoyed their back and forth and I'd have to say this is one of the more comic accurate versions of Gordon. I really like Gary Oldman's Gordon. He is the visual idea of what I feel is Gordon but Jeffrey Wright adds a little bit more to the character than just the simple notes that we've always had about him. Oh and then there's Alfred. He's not really much in this movie. He has a cool addition to the story. He helps Batman solve the ciphers and it looks like he trained him as well.  That part of the element of the story really works out well and they reconcile by the end of the film. We don't get to see Alfred at the end of the movie. We just see the last time we see him is in the hospital but I do like how Alfred is a helpful element to to Bruce. Hell the phone and the maid from the Adam West television show series. I didn't really even pick that up until I watched it the second time. I was like oh yeah Adam West stuff. Let's talk a little bit about the side characters. Colin Farrell absolutely steals the show as Penguin. It's really funny now to think about it because he is impersonating I feel his best funny version of Robert De Niro so when you think about what Tim Burton could have done sure Danny De Vito is a good visual representation of the penguin being short and whatnot but having De Niro in his prime being the penguin actually might have been really fun to watch. But one of the parts I like it the most about the penguin is his mixture of both being a comic book element character with his visual look but he's not enough that you couldn't find him unbelievable.  He doesn't wear a top hat. He doesn't waddle all over the place even though he does do that one waddle at one point during the movie which was really funny and then him seemingly taking over the crime syndicate at the end of the film really builds that up because it's also based on the show that's going to be coming out. Like this is an actual show that I will want to watch. It's going to be the building blocks towards the next movie. Then Carmine Falcone John Thoretto. Well he's good. I didn't actually know he was even in this movie until I think a few minutes before I saw it I saw that he was on one of the promotional pieces like oh he's going to be in this movie and even though it's really hard to see John Thoretto is anything other than threatening because I just like the actor so much. I liked his take on the character Carmine. He had a much more believable version of this kind of silver tongue devil that has everyone in his pocket and I actually thought it worked that he wore sunglasses all the time. You never saw his eyes. He always was wondering what was behind those glasses what was going on in his mind and he hides that soulless coldness of himself. So those are the why thoughts on the characters of this film and I'll finish up with a little bit of my final thoughts about the film itself. I made a comment in my review that I feel has really stuck it's been the thing that I've copied and pasted everywhere is that there are good movies with Batman in them and then this is a good movie about Batman. This has a lot of respect to not only who the character is but the people who helped build his persona and his character, his traits, his legacy. The idea of taking elements from the classic go-to comic books of Batman's legacy to also kind of unknown ones like the 66 era, some of the 90s era, a lot of Dennis O'Neill novels, as well as some of Scott Snyder's work. There's a lot of rumors going around that the court of owls might be the next movie or a Mr. Freeze which I would love to see a Mr. Freeze movie done well but the only way I think you can do it well is if you took almost note for note everything about the Mr. Freeze from the animated series. That is still my favorite version of the villain I've ever seen. He beats all of the comic iterations of that character, he beats obviously, I don't know if it's Swiss or Niger even though that guy is very funny to watch. But I would love to see a Mr. Freeze movie done right because that is a polarizing villainous character who doesn't do what he's doing for monetary gain, he doesn't do it for glory gain or just power gain, he's doing it all to save his wife. And that gives you humility and relatability to that villain. But hey, going back to the film itself, I like how we talk about how Batman is the world's greatest detective, we show how he sees the world, we show how he isn't just a beat-em-up force, he doesn't rely just off of tools but he also has to rely off of his own intelligence, his own intuition into how things play out. And it's a good detective story too. Sure, the kick of how the story unfolds isn't as strong the second time around because it is a mystery story. You're never going to get the same hit the second time, you're never going to get the same hit from watching Usual Suspects the second time, you're never going to get the same hit from watching Seven the second time, which by the way Riddler's house is totally homage to Kevin Spacey's place from the seven, 100% even down to the crazy wacky notes. And his character works really well in terms of the grunginess and the shithole that is Gotham. And something that a lot of people have made clear and obvious notes about, which 100% deserves it, is Matt Reeves' visualization of Gotham. It's probably the most comic accurate version we've ever seen. Batman Begins kind of had it a little bit, but then this movie just blows it out of the water in terms of just all of the garbage, the trash, the homelessness, the unfinished construction buildings, and then also taking a lot of the neo-gothic architecture that was obviously inspired by Tim Burton's Batman movie, which was then taken into the animated series. My issues with the Tim Burton Batman movies aside, I will always thank those movies for giving the animated series the visual element that it needed to be as good as it is. And they take that to an extent in this movie with using everything from how the city is structured to Wayne's Manor, which is the top of the Wayne Tower. Something that actually I didn't even really notice and that didn't bother me at all is that there isn't really a Wayne Manor in this film. It's in the Tower. Kind of makes sense. It definitely has more of a believability of Batman being able to be in the city at all times and being able to conduct his project, whereas you'd have to keep on driving, what, like 30 miles out of the city? I'd like driving, but admittedly the commute to just going back and forth for criminal stuff would just be so annoying. But either way, I still stand by my rating of seven out of seven for this movie. However, I will make one slight note about my rating is that it is a seven out of seven in terms of a comic book accurate and dedication. It is a great, fantastic, even Batman comic book movie. As a movie itself, I could see people having some issues with it. There are a couple elements here and there, kind of expecting people to know this stuff about Batman, like for instance, like the venom injection into his leg. If you did not know what that was, you would not have had any kind of indication from anything in this movie. They never indicated he just uses it, but that is very much an indication to the venom storyline, which if that's in here, that means that maybe a Bane character might come around too. And then there's maybe some parts where James Gordon is kind of unnecessarily reading the cards over and over again several times, but I feel that that works in terms of who Gordon is because he's reading it for the audience as well. I don't get bothered by that at all, but I could see why filmgoers, just regular filmgoers, people who aren't that well versed in Batman can get bothered by some of these issues and others. But otherwise, I still feel that this is the best Batman, Batman character movie that's ever been done. And I'll stand by that. Then anyways, guys, those are my thoughts. That's my spoiler filled review about the Batman. Apologies for the length, but I really wanted to talk about this movie. I haven't done one of these kind of videos in a while because I always find that I rattle on, but I feel I was a little bit directed this time around, was I? But either way, I hope you guys enjoyed the video. If you did, leave a like and if you're interested in more subscribe. And until then, see you guys next time.


Google Assistant accessibility videos using the assistant on Chromebooks. I am Kiran Khaja and I am the accessibility lead for Search and Assistant. In this video, I'm going to demonstrate how your Google Assistant and the ChromeWalks screen reader on Chromebooks work together seamlessly. ChromeWalks is a screen reader that's available on Chromebooks running the Chrome OS operating system. There are two ways to get your assistant on the Pixelbook. It is the second key from the left in the bottom row between the control and alt keys. I'll press the Assistant key now. Type a message, edit text, window. I can now type in my question and I want to ask about the weather tomorrow. W-E-A-T-H-E-R-SPACE-T-O-M-O-R-O-W I can press Enter. Weather tomorrow, deleted. Alert. You may want sunglasses tomorrow in Mountain View. It'll be sunny with a high of 64 and a low of 41 degrees Fahrenheit. Three dashes. More on weather.com. As you have noticed there, ChromeWalks automatically read out Assistant response. I can also use my voice to talk to my assistant. For instance, I can say, OK Google. What's the time in London? The time in London. UK is 10.45pm. Your assistant can be a quick and easy way to find information when you're working on your Chromebook. And the integration with ChromeWalks helps you be more productive. For more tips about accessibility features, please check out the rest of the videos in this series. Also check out the Chrome Accessibility Series to learn more about ChromeWalks and other accessibility features on ChromeWalks. We'll have to hear from our users. If you have questions, comments or feedback on accessibility features in Google products, please contact us by emailing disability.support at google.com or go to google.com slash accessibility to check out other accessibility support options.