Okay, can everybody hear me? I will look at that, but I like, I know, I didn't do anything with this.  I rated eBay and PM, and eBay's the best, so I don't see any reason to do anything else. I mean, I could theoretically watch this PM as well, just in case, because yesterday, I kind of wish we had watched UAL out of the gate as well as the whatchamacallit one, so we can watch two things, even though I really prefer not to do that. I will have PM in the middle, and I will have eBay up here, but eBay is the best guy. Hands down, so. I also believe we have market with us today, not that we need it, but I think all these things are gonna work, but you know what my honest opinion, I think these two things I rated are gonna work, and a DPZ could also maybe work too, but eBay's the best guy. I mean, AXP, American Express, I didn't rate that either, because I like these two the best, but that could very well work too. I don't have a problem looking at that later either. You could do two things today. You could do two, you could do 10. You can do as many as and as many hands as you have. As many trades as you wanna take. So I like eBay and PM the best. Top watch is eBay. I'll only be off of this if it completely fails, which I don't think is gonna happen. And then AXP is 30, and DPZ will be four. In order of sequential order of Melissa likeness, hard to keep track of the day, that's going. Be careful. Okay, eBay, eBay, eBay. PM looks good. I don't know the spread here. We're watching eBay. I think they're both gonna work. This is really going. Okay, I'm watching PM now. I'm watching both. It's like, I'm watching both in my mind. Okay, eBay. eBay, stop's gonna be 75. I don't have the entry yet. Here, do it right now. You could do it right here. 20, 20, take it, stop, 75. eBay short, get in it. Here, it's gonna roll right over. Just take it, take it, and don't worry about, if you got filled late, it hit really fast. Just make sure you have the stop in it. 35, 75, be in it. That was it. PM, you can do as well. Here, you can short this, so you can do both. Put the stop at 79.50 if you wanna be in PM. I'm focusing on this. You could do them both. I said they're both gonna work, they're both gonna work. This was hard, and this took a little bit of time here. Let me just quick look at the market. Be in at least one though. Don't miss both of these. Crap, it's really, I really kind of wanna do both though, but that would be a lot. Here, eBay, let's see if we can hold eBay down to 34 something. Let's see if we can get a big move in eBay. 34.90, let it keep going. This is tempting though. Man, did anybody do both? This is not even a big stop for the stock though. I gotta be honest with you. The stock can rock and roll. I'm talking about PM. Let's take it off or we're gonna get too distracted. I knew, I knew I was thinking we could do two today and I wasn't wrong. Here, eBay, eBay, I bought something in eBay was 1985. Here, eBay, what a great call. Here, be in it, be in it, be in it, 34, but you could take it out right here if you want. You could take it out right here if you want. I think I'm gonna try to hold it. 34.61, and then the other one, nothing, okay. Here, here, do, do, do, do, do, do, boo, boo. We wanted a fast trade today. We wanted an easy one. We wanted a short. I got everything I dreamed. I'm on Kovuto this week too. Here we go, eBay, try to hold it, try to hold it, try to hold it.  Let's give it a little bit more time, but not much. I knew this was the best got. We'll go over it when we're done.  If you hold it, you're chanceing it. Today is definitely a risk to farm day though. Here we go, eBay, under 60, if it gets again, here we go. Here we go, new low on eBay. Beautiful call. 50, 50, 50. 34.53, that was the next number, but I really think it's lower.  Here, that hit very fast. It was like, I barely, I gave you the stop, and then it hit and I just spit out the number. It was like, simultaneously. It was like complete simultaneous, just take it. There barely a time to spit out the number. Kuala bear did it, cut out. Completely, that's very unlike Kuala bear. He usually piecemails out. When, did anyone do it? I love PM'd at least a 75, 76, 75, 72. This could go huge, it was a massive stop, but this is very expensive. This stock could go, this is stock we'll get to 75 today. Did anyone do PM? It really isn't even too late to do this, actually. I kind of wish we had done both. I sort of wish we had done both, but, going two. I didn't call anything in this at all. DPZ is a mess and it didn't work. Market is trying to rally. Don't think it goes anywhere, but that's interesting. eBay. Steven did PM. All right, is anyone still in eBay? Anyone and all? 777 is, Galahead is, I guess we're gonna find out. Big bounce in here in eBay. Just make sure you have the stop in. So this will set up again. So what will we do? We could take more, or you could take it again. I'll let you know where. I'm really being aggressive with this, but God only knows. The last time we had a good short was like 100,000 years ago, it feels like. So let's just take advantage of it. You gotta take advantage of the good ones when you get them. All right, let's see here. eBay, stop is still gonna be 75. Oh crap, here, you could do it right here again. You could take more here, or do it again, 99 by 75. Here it's going. It's going, it's gonna go back down. You're still in it, fine. If you wanna do it again, fine. 10,161 dollars, great day, good job. It was, this was a beautiful move. And I'm not, I'm not, I'm just, I just think a dollar is not completely unrealistic in eBay. Here we go. I didn't think that was insane. I did not think that was crazy at all. So you could be back in it. And we didn't bounce off 50. 53 was the low. It's not like, it was an area, but we did not bounce off of 50 exactly. And this, you know, this pushback here, eBay. Kind of wish I had taken more, but I have enough. I took a little more risk in this today because it was such a good gap, and we needed it. And I knew it would work. We needed a big one. This is gonna be a big one too. Here, 76. Steven did this 76.75. Watch every number in this too. This looks great. Steven is still in PM, and he will hold it until it dies. Here we go, eBay. Anyone else still in the eBay or did it again? Did anyone take it a second time? Brad is in it a second time or a first time? Either way, this is a huge trade. Whether you did it, got out, whether you did it twice, whether you added, whether you did it, this is a huge trade. This should be huge trade for everyone. Everyone should be up. Everyone should have a really nice day. I told you, just hit it when I said it. It doesn't matter where you got filled. This ran down immediately. This was a great call, and it's gonna go again. Just be a little bit patient here. It's only 9.39. Don't have a canary. And if you wanted to get out, you could have got out. You could get out right here. What time is it? I think all the econ is out today, but probably shouldn't look. Here we go. Here we go. This is it though. This is in one more drop off, one more push, and that's it. This isn't getting away from me no matter what it does. Even if it doesn't break the low, eBay. Here it goes. Here it goes under 60, it'll break. Yay, 9.41. Steven is out of the PM. What did it do? Yeah, that was a good move. That'll probably reset up again as well. PM. I mean, I don't know what time or whatever, but I thought both of, I thought my two top watches today would both work. I was right. AXPE though, it looks like it's breaking as well. DPC I just didn't like. I didn't bother rating it. Let's see what eBay does here. 9.41 and we're a couple pennies. Couple pennies. Show what you could do here. I'm not doing this, but you could. You could put the stop and break even. You did the second trading, put the stop and break even if you did the first trade. You could do anything you want here. You could be out. You could get out. You could have taken it twice. You could have done so many different things with this. Could have done the ad, could still be in it. I think Microsoft is tonight. Am I right? I think it is. I don't know what you're using, some ladder thing. The morning move was there, but this is still lower. So I don't know what you're talking about really, but we can talk about this later if you want. But you gotta go with the gap. Those things are not accurate. That stock will drop again today. The move down is not done. But for the morning, for the first trade, for the quick trade, yeah. I mean, the stock was big and I'd be out. This is looking better and better every second. We're still in it. eBay. Wouldn't it be great if Microsoft was a good gap tomorrow? I mean, I don't know if it's gonna be. Who's to say did this end up going? Yeah, so it didn't get to 76, I think it will. So I think it will get to 75, I said. But it doesn't necessarily mean nothing goes in a straight line. A straight line down in eBay and PM today you got. You could have got out. If you're still in any of these things, you really love the gap. And I really do love eBay's gap. So this will drop again. I think it has a big move to under 53. We're gonna find out here. We could even get more of the dollar out of this. Wouldn't that be fricking fantastic? We deserve that this week. I deserve that this week. I do. Here, eBay. We have to get it under 60 again. Okay, here we go. This is it, this is it, this is it. Here it goes, here it goes, do it. There, there, here it goes. eBay, Nullo, everybody, watch it, watch it. Here, that's what I wanted, that's what I wanted. Oh wow, here. That was good though. The last push was good. I didn't want to wait anymore. You could still be in it to 10 o'clock. I still think this goes. I think 25 is likely. No, I ran out of patience. Here, great trade though. Almost a dollar. Here, it's a dollar right here. It's a dollar right here, is anybody still in it? Beautiful move. Just be careful, it's very bouncy. It's very, very, very, very bouncy. It was a great exit though. It was a great exit. And if we're still in it, be just, I don't know. If you're still in it, I really wouldn't even put this stop at break even anymore. This is a huge trade. Is anyone still in it? Qualiber, both. Here, is anyone still in this at all? Under 30, it's going to go to 34 right away. But if you're not, be careful. This is a great trade. Jairil is actually still in it. He is shooting for the stars. And Brad did it three times. I don't know how, but here, it's going to break 30. There it goes. What a nice call. 1,300 bucks for Shower Singer, great trade, great day. Just be careful here, literally. Everyone that's in it, this is really good. Let's look at PM. So PM looks like it's setting up again. I know, I think I know what you were looking at here. I don't know what ladders are. I think it's done with your platform, Steven. But whatever, the stop dropped. But the gap is in control. So no matter what, forget about any of that lower time frames. The gap is going to hold today in this chart. So therefore, the stop will not sit here all day and not move. It's going to continue to drop. But it doesn't mean to go straight down all the way to 75. So it pushed back here, you're short covering. And I don't think anyone is even going to buy this today. And actually, I don't even think anyone is even going to try to buy eBay. So that's just my take on that.  So this is a goner. AXP was very wild and very whipping, very ugly and very crazy. And DPZ, I'm glad we didn't do anything with this. What else do we have the markets following? Let me check my phone. Does anybody have any questions? Great job. Any questions about anything? We had a nice day. Is anyone still in it? You have a question. What's your question? 777 has a question. Go ahead. Feeling we get here. This is still going. Holy guacamoles.


It's been really lovely to have Sandra out here at the Mount of Police today, helping us prepare our horses for Christmas at the Academy, and a couple of police officers and their horses look forward to seeing you all at the Academy on Saturday the 10th of December between 4 and 7 for a lovely afternoon's entertainment.


I think to start to summarize what seems to be the handing over, the most important thing is really is not to try to hide and protect anything in particular. In other words, everything that is allowed to rise up into awareness will pass through. It's the hiding and the protecting that literally slows down and seems to short circuit the whole thing. In other words, the Holy Spirit is not like an active presence.  It's more just like a soft light that every time you give permission for this darkness to arise toward that light, it just dissolves and disappears in a very easy way. So for me, I remember one time I was talking to the Spirit and I had a lot of intensity and a lot of fear there. And I'd say, what's going on here? What's going on in my mind? I said, what is it that I'm so afraid of? And the Spirit came back, you're afraid of love. And at the time, I just was like, I don't get that. I mean, I could think of many things I could be afraid of, but it just didn't really register afraid of love. So I had to kind of come at it from a different angle and I said, okay, I don't get that at all. If I'm afraid of love and I'm very, we'll say, defensive here and I'm very protective, what is it that I'm guarding or what is it that I'm protecting? I don't get the afraid of love part, but maybe give it to me from another angle, maybe I'll get it. What am I guilty of? What am I hiding? What am I protecting? And the Spirit said, well, it's this make-believe self-concept that you think you are, that you're guarding and protecting from the light. That's where the fear is coming in. You feel like who you are will just dissolve away, will disappear into this love because the love is so powerful. So that was helpful because then I started to just take note anytime I seemed a little defensive or irritated, annoyed, I would say. I'm obviously getting a bit defensive here. There's something I must be protecting that I don't want exposed. And that gives you an inroads into what we've been talking about. It's your test to seek for the obstacles, for the interferences, for those blocks that are in the mind and that's where you make the biggest headway by discovering or uncovering the blocks. Previously you were unaware of, they were just there operating, but you weren't aware of what they were. So that's the difference. How do you get to that point? Is to the protective, whatever it is you're protecting, like the cold sore and the lung cancer, how do you get from there to know that it's truly a guilt of separation? I mean there's a big gap there. Experientially. I started to go in that this morning about cause and effect. So at some point when Jesus said this whole world is spurious, cause and effect, I just started to take a close look at that. I mean I'd been in university for ten years and I'd studied all these different disciplines. And the more I honestly looked at these disciplines that I studied, I just thought they've all got spurious cause and effect in them. I didn't see it very clearly. So it gave me a sense that I had to go much, much deeper to actually experientially feel that release and that detachment. And so, you know, whereas the course seems to be a course of study, I started to really emphasize the practice, the practical application of just contemplating, pondering, instead of just thinking thoughts and just acting and reacting to those thoughts, I started to really question the thoughts when they would arise. And we mentioned like with the cold sore, the cancer, these various aspects that come up, there are lots of things that arise in the course of the mind watching. And I would watch a lot of things come up and I would kind of run them through the same criteria of, you know, well, this seems to be upsetting me, this seems to upset me, this, this, this, this. But I can be hurt by nothing but by thoughts and started to, you know, some people have asked me like, did you have any kind of technique or mental thing that you did? And I said, well, I actually at one point I did, I did take a little series of Course in Miracles workbook lessons and kind of as like a little package to really use in times of difficulty. It was five, six, seven, eight. I'm never upset for the reason I think I'm upset because I see something that is not there. I see only the past. My mind is preoccupied with past thoughts. Five, six, seven, eight. Here I go, I'm wound up, I'm caught up in some emotion. It could be anything, it could be cancer, cold sore, it could be temperature, it could be just anything. When I'm noticing I'm not at peace and then actually going in and working five, six, seven, eight is a way of retraining my mind, you know, to start to see that I really am never upset for the reason I think. Because I think that I'm upset because of an external reason and it's just not the case. Jesus has told me it's just not the case but it takes the actual practice of washing away, doing that mind training when that depression comes up or that jealousy comes up or that envy, that anger, that irritation, you know. It's like, whoa, slow down here. It's not a matter of getting something done or fighting my way through. It's more, I need to retranslate whatever I'm proceeding here in the moment. So, for example, I would be guided to go to the store or get to the library to get a particular piece of music and I put the music on at some point in the music that the tears are coming, all these emotions are swelling. Okay, it's up. It's on the surface. It's not buried anymore. Okay, let's work with it here. And then I would start working with the spirit to really use it when the emotions were up. It's like when the storm is blowing, you know, it's like, okay, this is the most practical time. Let's get in there and work on the forgiveness. I remember one time, I was guided to go get this movie called Terms of Endearment. Deborah Wenger, Jack Nicholson, Shirley McLean. What a rollercoaster ride. What an emotional rollercoaster ride. And then I sat there working almost individually on some of those emotions. Five, six, seven, eight, five, six, seven, eight. You know, sadness. The, like, laughing hysterically one minute and then deep sadness, a feeling of loss, like as Deborah Wenger was diagnosed in that movie. It was just a gamut of emotions that came up. And I would have my inner tools to work with. You know, it's not the movie. I couldn't just say the movie was a sad movie. Or, you know, the movie disturbed me. I couldn't get off so easy with just saying that was a disturbing movie. Like, sometimes people will say, or critics, you know, disturbing. Not worth seeing boring or whatever. As if the movie itself is boring or whatever. I couldn't get away with that anymore. I started to work those inner processes. And eventually that's how that booklet, that book that I have over there, The Movie Watcher's Guide to Enlightenment came about because I was finding so many helpful movies for retraining my perception that I wanted to give it away. I wanted to give the insights away for movies so that people who were bored with their spiritual journey or they had a liking for movies, but they didn't like to meditate. They didn't like to read or study. You know, it would be another inroads to successfully have their consciousness reinterpreted. And so it's very much an inner job.


Hi, my name is Liam Rowe, currency trader and trading coach at Trading180.com and in this video I want to do a bit of a trade breakdown on the Euro Swiss and it was a trade that I did some analysis on and For the private members discord group, and if you do want to join the mentoring discord group, you can go to the website it's going to be only available until the 2nd of April and And check out trading180.com so Yeah, the Euro Swiss and in the group Who have access to this to this page? Trading videos page what I do is I put you know post pretty much, you know videos You know daily videos or if not every other day we do analysis Weekly analysis on not just technical and fundamental analysis, but you know from psychology And just basically what's generally going on in the market. I've got pretty much hundreds of thousands of videos All right over the years And if you type in for example weekly and you can get all the you know, it's all keyword searched, etc If you type in for example inflation, right and you want to know about inflation Tons of videos on it on the inflation for example that you know is an hour 29 minutes 13 minutes 21 13 an hour 41, you know minutes So got plenty and plenty of education in there for you guys anyways Euro Swiss right so it was it was a level in the Euro Swiss that worked out really really well and On the on our weekly technical analysis, which is not part of the YouTube technical analysis again. This is private members I Did some analysis on on the Euro Swiss and I just wanted to kind of break it down and let you see What the analysis was and how the trade worked out and again, I in this Video and the many videos that I do I don't necessarily do trade calls or anything like that I'm just letting traders know the trade setups that I'm interested in and And yeah, I go through the analysis in depth, etc So so yeah, let's have a look at this. So it was on the 21st of March weekly technical analysis and We go to think it was 25.05 Somewhere around here And what I'll do is I'll zoom in a bit Right and then we'll also see the results afterwards and obviously you can have a look at the result afterwards on your own charts, but this is you know the video and Let's press play So all these traders down here. I'm going to be caught level level And the breakout traders get involved retracement traders get involved pulls back a little bit probably more retracement traders get involved in there Probably getting in Short on a little bit of a pullback. You put a look at this area here Drag it left as well. You can see that it is a bit of an intraday level Let's go down to the 15 minute Yeah, see it's held there held there rejected there held there rejected there So you can see where traders were definitely going short at that level as well again that level there To there Being some sort of retracement pretty 50% around here thinking that's a fib so anyone who got in Short there been caught anyone's caught. They've been relieved a little bit here though So let's see but I do think this pre-trader is definitely caught in around this zone to the downside retracement traders And then all of a sudden it's flipped on them. So I do think that that one away level on that euro Swiss I think that coincides with Daily daily demand zone as well. Yeah, it will come in sides with that So, let's see See what happens there Right. So again that one oh two Oh six to one oh one eight is what I think I was referring to in the in the video on the euro Swiss And again, this was recorded on the 21st of March today that I'm recording this video is the first of April April Fool's Day, I guess but Let's go to the euro Swiss and this was really again the setup, right? So Again the analysis really is understanding supply and demand You know from a really kind of higher level and why they were likely to be More demand orders than supply or more supply orders in demand at a certain level That's really, you know, the high degree in the high level understanding of of why a level was likely to You know react at that level, of course, you want to always trade in line with the fundamentals and fundamentally You know, I was I was probably more bullish on the euro So probably but I was more bullish on the euro than the then the Swiss Frank I thought that there would be you know an agreement for example And I know we're it looks like we're in a risk-off environment, but the euro There were signs that potentially the euro at the time You know was the buyer and that was really my my bias again the guys in the group Notice a bit will say I've been saying it for a couple of weeks. Anyways so understanding why You know prices are likely to bounce at levels and it did and literally, you know went to the upside Bounced around here again. He's just understanding who You know is caught in their positions And also as well the the supply and demand equation around here and why someone, you know You think so for why is it important that someone is caught around here It's because if they assumed that the market was going to go lower around here, they basically selling Yeah, and a lot of traders who Suffer from loss of version bias and also version bias is a real thing and what loss of version bias does is that it's basically it's a bias where Pain feels worse than gains feel good and traders generally will move and remove their stoplosses and By moving and removing their stoplosses they get caught in their positions because if you've done it and I know I've done it You know many years ago, you know, you don't want to you know You don't want to accept that loss and you move your stop loss and then all of a sudden you're unrealized lost Stoss getting you know more and more and more and more and you're seeing and rather than losing 1% of your account You're losing 10 15 20% 30% prices don't go back you even add into trades and it goes against you, right? But and this is really the the the height of maximum pain, right? This is if you haven't blown your account already After moving your stoploss, you really what you're doing is you're praying for prices to come back down To an area where you can get out at you know either a small loss or a break even and as I said before If you sold here if you sold here to exit that trade you have to buy, yeah There are also new traders getting involved in that level of support, right obvious levels of support where? Loads of traders are gonna get in right and they're also going to buy so you've got buying from the CPR traders, right? Traders been caught gone through pain and now want some relief, right from exiting their trade You've got and that's a buy order. You've got new traders getting involved At a level of support that's another buy order and also as well Traders who sold and got short at the top of the market or anywhere around these areas here on pullbacks Where they're looking to take profit? Yeah, they got to take profit At what is known as problem areas where where in the past? Prices went higher and what better place to take profit.  This is what I was talking about, right? That was the zone That I was on about yeah, so you can see pretty much zooming in prices You know, there was a few pips in that So I'm saying that everyone got in on absolute low and got out at absolute higher But there was at least a hundred and ninety pips involved in that move, right? And again Fundamentally, we understand that you know at the time, you know, probably the probabilities Of us buying the euro the euro being a bargain a bit of a bargain or the market assuming that the That the euro was a bargain because ultimately it comes down to what the market thinks about price valuation Which is derived from fundamental analysis and risk sentiment You know and what the market thinks and obviously the market agreed that that level Right on March 25th was a bargain and I've done the analysis on March the 21st Which was somewhere around here, right? So understanding that level understanding You know that the supply and demand equation technically was going on in alignment with fundamental analysis Lots of pips to be made and again if you do want to you know find out lots of capture pain relief Trade setups That we trade in the in the group you have until really April the Second tomorrow really if you're watching this on April the 1st until tomorrow to join after that We're closing for the foreseeable future. So guys take care and I'll speak to you all soon You


Plurerrrrrrrrr... Steady state responding. Let me give you a great example of steady state responding. Listen very carefully to how loud I am. Time out. So that was steady state, right? So one dimension of behavior, volume. All right, my magnitude of my speaking was basically at zero, right? So even when I was moving my lips, I was engaging in behavior, but my magnitude of the sound was just... It was steady state, right? So, steady state, showing very little variability. Of course, you're gonna ask me the question of what do you mean by a little bit of variability? It's not defined, folks. It's dependent upon the individual that you're working with and the behaviors that you're working with. If you feel like there's not much variation, then you're probably right. This is where the science becomes an art. You practice enough, have some practice effects in there. I, anyway, it was a great joke in there, but you'll have to watch practice effects to find out. Steady state, nice and flat, whatever, however it is, just not much variability.


All right. So Antonio asked a very good question that's relevant to all of us, which is if I were to summarize sort of my joyful productivity advice for somebody who is feeling the overwhelm and how to prioritize and wrangle it all. Here's what I would say, right. To me, it comes down essentially to a really balanced calendar. Right. That that is sort of like it's like a grounding centering tool for all of us because and if I may philosophize just for one minute. My personal worldview, maybe my spiritual beliefs, you might say, and you can please translate this to your own is I believe that we have this intuition, this very deep intuition about the soul's possibility. And that, you know, I believe part of our souls connected to source right now it's like we believe that we have all the time in the world, and we have all the capacity in the world to do everything at once to go everywhere at once to talk to every spirit and soul at once. Because I think in the larger picture it's true. And yet, somehow our soul has decided to play in this little body in this third dimensional time that is frustratingly linear and limited because this is the video game that we're playing, you know, and so, you know, and I think so I think to me it's good to remind that there's nothing wrong with that intuition. Because that's actually the greater truth.  The problem is that this this human brain is what gets overwhelmed. And so that number one so therefore the grounding tool for the human brain for for this timeline for this body for this life is to me the calendar because the calendar is that piece of art. We get to create for this particular life to say, how am I going to spend each waking moment for what priorities. So the calendar is the grounding tool to say well that's how I'm going to spend my time in an intentional and purposeful way, because I can't do all of it at the same time, even though I intuitively think I should be able to. So, once you once you once you ground yourself with a tool like a calendar. Okay. Then you're like well there's a there's a there's a natural boundary. The calendar gives us natural boundaries. There's only 24 hours, and much of those hours we're doing sleeping or self care. So, goodbye, you know, X number of hours already. Now we're down to, well, in this eight hours or however many hours you work a day. What is the priority. Now, so then we've got the calendar there. Now let's talk about what what are the priorities to put in the calendar. Well, I always, you know, here's where kind of like the Maslow's hierarchy applies. Right, like the start out at the bottom with what is going to pay the bills. Right. What is the most low hanging fruit for getting clients or for what my job requires of me, the deadline or, you know, there's also other penalties that are real such as paying taxes. Right, or paying the rent, you know, paying the bills and things like that. So, so, so the Maslow's hierarchy requires of our calendar to say well let's make sure we have those things in our calendar first. A common objection to that is well, I don't like to put those things in the calendar because it feels restricting. It doesn't feel fun. And this is yet again where we touch back into the soul, and the intuition to say the truth, I believe, with a capital T, the truth of the matter is, you can bring your soul into any activity. And if it's doing taxes, which many of us right now is this as of this recording are going to be doing some of you have already finished congratulations. I haven't yet. So, many of us are going to be doing this soon. Even doing taxes can be done with a bit more soul, because if we put our intention to it, it's absolutely possible. If we don't put our intention to it, of course it's not possible. Maslow's hierarchy back to the calendar. Have you gotten your low hanging fruit bill paying activities in the calendar, creating content is not one of them. Which is maybe a shock to hear for some of you to hear me say because I'm all day long yelling at you to create content right. But that's a long term thing. That's a long term project that should come after your bill paying thing and by bill paying I mean for some of many of us here who get clients the bill paying activity is maybe to reach out to our network. Because there are always clients waiting for you. They just don't remember what you do. They're called our friends, our colleagues, our acquaintances, they forget I forget all of us, your best friend has forgotten today what you do. Somebody, somebody just came to them and and said, Oh, they were complaining about a problem or, or talking about an interest that you can fulfill that you can help with. Your best friend forgot to tell them about you, because your best friend even your best friends forget what kind of work you do all the time. And so you have to remind your best friends all the time what you do not not just your best friends everybody, which is where content comes in right posting content everywhere, reminds your network all the time about what you do, except once a month you have to do a concerted effort of saying, Hey, everybody, I don't just blog for a living. I don't just make entertaining Instagram reels for living, you know, faith. I love seeing face Instagram reels. But you got to remind us. Ah, this is the service I provide at least once a month you got to remind us, because we forget, even though we like you we like your content, you forget. Back to it calendar. Step one, right, becoming friends with the calendar realizing the calendar is just your most loyal, one of your most loyal assistants that you could ever have very neutral. It's just there and it's always reminding you whenever you set up notifications it reminds you, you know, gently hopefully the calendar number one, that's our grounding tool for how we create an artful life. It's a canvas for our life the calendar, right, for how we plan our energy. And then step number two, comes down to what is the most important activity to put into the calendar. Well, aside from sleep, self care, social time, you know the things that you need. Back to the Maslow's hierarchy, right. Maslow's hierarchy at the bottom starts with you know sleep and food right and then it goes up to like social time if you don't have any social time you'll, you'll feel you know you won't feel right. And then it goes up to higher than that but anyway, so I hope this is helpful as a, as a, as a quick and everything else in TLTLC that I talked about Joe for productivity it really just supports all of that. It allows us to befriend our calendar to wisely put in the things that are actually important first. So, hope that helps. And Kim asked, can you say a bit more about not activities that are not bill paying. Yes, absolutely. So, any activity that you've noticed doesn't result in a new client or a renewal of a client. Within a, a period where you can point to the fact that I did this and six hours later, 24 hours later, 72 hours later, one week later, I got an inquiry for a client is not a bill paying activity. Writing a blog post, making a video, not a bill paying activity. Long term, sure, but you can't attribute it to it. It's more of a credibility building activity that has a long term effect bill paying activity is, did you email Mary to say hi Mary it's been a while, wanted to remind you that this is a service I provide. Now you wouldn't literally say that that sounds mean, or that sounds salesy, but you would use your own charm to connect reconnect with Mary reconnect with Bob to say, how is it going. Hey, but even just emailing somebody and it has your email signature, even that itself is already reminding them that this is what you do, you see what I mean, you don't you have to don't have to mention your business, but you have an email signature there. You see what I mean. So, let me know the help so so think about things that you're doing that you can't immediately say well that led to a client. So like gentle launches is what I'm talking about where that beats the clients announcing things so hope this is helpful. Thank you.


Going on everyone Sam here with late in sports cards. I'm in 23 definitive baseball hobby three box case number 11 pick your team style List of our names in our teams got Benjamin L with the Cardinals Brian P diamondbacks Charlie C athletics C Hwang blue jays Ed B with the Rockies Evan L Tigers Reds Marlins Rangers Francis M with the Pirates George M Twins Greg M Red Sox James F. Astros Jeffrey H. Braves Joe K Dodgers Matthew W. Giants Michael C angels Michael D with the Orioles and Yanks Mitch L Mariners Paul B. Padres Peter M. That's Rob L. Phillies Robert P with the Cubs Ronald R Rays and Brewers Russell F. Nats Sadunori Y Royals Scott F with the White Sox and Steven U Guardians. Good luck here. Everybody. Let's do it Get on with some definitive. Good luck. I know Jake's amped for this I am am I am definitive so fun definitive is different man Definitive is different That's tough that deafie We're just reaching we're not reaching We're we're we're sound now we get to watch FSU and Louisville Michigan, Iowa 13 to go hoops Nice 13 to go on hoops now Corbin Carroll gave me his bat to 40. There you go Brian. What's up, Mike? It's not Mike. Hey illegal with two spots. Let's go illegal. Let's go illegal Nice one there nine to 15 for the Padres two-color patch is Juan Soto Grats on that one there Padres Juan Soto Nice one here to 50 Adley-Ruchman great start Jersey Auto for the Orioles Congrats. Oh Michael D. I think right yeah Michael D with the Orioles Grats on that buddy nice rookie Jersey Auto and another nice rookie auto is gonna be Nolan Gorman that is a 21 of 25 for the Cardinals congrats Cardinals. I think it's Evan L right one of last teams taken second-last team taken No, that was Benjamin L. Benjamin L. Excuse me Benjamin L. I just won their Benjamin Nolan Gorman 13 of 50 is gonna be a Will Clark Jersey Auto for the Giants Grats on that Higante's 6 of 10 Byron Buxton for the Twins nice one there Minnesota another one of last teams taken The Corman should come to me by default. Yeah, there we go Mark We've got a one of 10 framed patch auto Walker Bueller Really nice one there. You should be coming back strong next year. Yeah, hopefully congrats Dodgers on Instagram ramping up They need him badly. Yeah, they need him bad one of 10 Walker Bueller really sick one here I love this one eight of 35 for the Phillies do a lotto Mike Schmidt and Steve Carlton. That's cool, man That's Philadelphia. I love that really really like that Phillies Rob L congrats Rob Been chasing bucks Sorry chef. All right 13 to go on hoops everyone 13 to go on hoops I'm pretty excited for some flawless football. It's been a couple of weeks since I've ripped a full case of flawless So I'm in on that for sure Vicki oh detectors at the plate or a Stoliken good for Papa John's tomorrow. Oh, no code magic win is not gonna be used. We could yeah If it is it tell I'm assuming it's not I mean if it's not horrible If it's like a blowout blowout The magic to win the first half to see if that bet It might not be televised because of all the college football. It's very possible Man all my bets lost UNLV lost up state lost Orlando's down by 20. So we're we're kind of losing it here. I'm not gonna turn that on Wait for FSU. Oh, what a patch on this man. That is Ronald Acuna. Oh, that's sweet three of five for the Braves Man what a patch That's sweet man. That's really sweet Bridges outscored the magic by himself in the first quarter God 19 of 50 helmet relic is Ozzy Elby's the brave sweeping the patches there the relics. I should say We've got nice for the Dodgers. That is Freddy Freeman Congrats on that doors 11 to 25 game used batch auto They with a couple of PYT spots in baseball, thank you, buddy swan there. We've got 23 of 50 Garrett Mitchell Congrats on that one rookie auto for the brew crew Done listening to people on bets now every single bet I've made listening to somebody else like a professional Person has lost Come over it dude. I've over three like come on five of 40 is Game used Jersey auto of Randy Johnson for the Mariners. It's Mariners Randy Johnson big unit Of course his gorgeous signature Cool one there. Congrats on that Mariners We've got 22 of 25. That is gonna be a Nolan Ryan Eight-time MLB All-Star for the Rangers Nice one there. Thank you Brock pick it up a spot and hoops down to 12 we go off to go on hoops now We've got 22 of 30. That is gonna be a Rhino Congrats on that Cubs 22 of 30 Rhino Another really sick duel this time seven to ten for the White Sox Paul Conerco and Mark Bueller Burley Nice one there white socks Congrats white socks, that's awesome He's on the ballot Conerco and Burley. I know he's Burley, I know I Don't know if he is a long shot seven of ten mark Burley and Paul Conerco Very long shot. It's the bird poop. Yeah, there you go. It's the bird poop. We're like Another jumbo patch. Oh, it's red That means I believe it's a one-of-one, right? Yeah, I believe it's gonna be a one-of-one the jumbo patch Okay, that it 12 of 30 you're done Alvarez. That's disgusting. Oh my good That's so sick. Oh my god That is great One-of-one protectors at the plate for the Dodgers will Smith. That's that's gross the Nike swoosh Congrats on that one at Los Angeles. That is gross Dodgers have themselves a break here Joe K Congrats Joe Look at that thing, dude.  So sick Will Smith one-of-one protectors at the plate so cool All right, next up RPA for the Cubs, that's Christopher Morel 13 of 50 looks like City Connect I think that's got a city connect, right? That's right. That's awesome. I love the city connect patches of this Yeah, first one of those. I pulled one of Will Smith as well with the protectors of the plate That is a rookie Otto von Grissom 37 of 50 Congrats on that Atlanta Got one of ten Green bat Otto Rod Carew Yeah, not bad so far pretty solid break so far overall Rotteroo. We've got Vladimir Guerrero senior 13 of 25 for the expo so it'll go to the Nationals by way of relocation Yeah, Robert, you've done well too because you had the Cubs. You had the Morel and the Sandberg. So that's not bad at all Nice one here for the O's six of ten that is framed relic of um Cal Ripken jr. Six of ten Congrats on that six of ten For the O's and really cool one here how about a redemption triple autograph green parallel for the Red Sox David Ortiz Pedro Martinez and Jason Veratek Congrats on that. I believe Greg had the Red Sox. Yes, he did Congrats on that Greg. Good stuff, buddy So cool Definitive trio's autograph green parallelizing. That's insane, man. It's time for a recap here everybody time for a recap erroneum We've got a Ozzy Albees on the helmet helmet relic Corbin Carroll to 40 a Jordana Alvarez to 30 that is Juan Soto to 15 and Garrett Mitchell to 50 hopefully get that by 2027 true very true Autos now. We have got a Vaughn Grissom Christopher Morel RP 8 of 50 Randy Johnson to 40 a will Clark to 40 that's dual of Mike Schmidt and Steve Carlton Ryan Sandberg to 30 Vladimir Guerrero, Jr. What's up TPO? That is Nolan Ryan Freddy Freeman to 25 that is Nolan Gorman to 25 dual of Canerco and Burley to 10 Rod Caru to 10 as well on the bad auto Byron Buxton to 10 the twins Walker Bueller to 10 on the frame as well as a cow Ripken, Jr. Frame to 10 Mag cards we had this Absolutely insane a Kunya patch three of five. What's up TPO nice one there Adley Ruchman 22 of 50 rookie Jersey Auto Triple of David Ortiz Pedro and Veratek For the Red Sox and then one-of-one protectors at the plate will Smith with the Nike swoosh That will do it for the break. Thank you all again for the fill up next is divisions


The Black Lives Matter movement has brought to attention racism in our policing, in the way we remember history and in our society at large. It's also shining a light on the racism that's been ignored in our mainstream press for far too long. So a shocking example of this was highlighted by journalist Afua Hirsch, who on Tuesday shared a clip of an exchange she had with LBC's Nick Ferrari on an episode of Skies, The Pledge. Let's take a look. All over the world, statues are coming down. In just the last couple of weeks, New York has removed from Central Park the statue of a doctor who tortured enslaved Black women. India has brought down Lenin and Canadians have defaced statues of Queen Victoria. In Britain, Bristol has agreed to rename its famous music hall, removing the name of Edward Caulston, one of the nation's most prolific slave traders. Now it's time to take a long, hard look at other hugely problematic figures we continue to glorify, such as Horatio Nelson, Cecil Rhodes, and yes, Winston Churchill. I'm not saying we should necessarily bring them down. Take a deep breath, everyone. But all options should be on the table. As the global movement to re-question our so-called heroes shows, the thing that's clear is this, doing nothing, burying our heads in the sand and hoping this debate will go away is simply no longer an option. Hi, Nick. Afua, Afua, I really like you, but I wonder if I can remind you of some words you wrote concerning Britain. Please do. Britain, we have moved on from this era, no more than the US from its slavery and segregationist past. The difference is that America is now in the midst of a frenzied debate on what to do about it, whereas Britain, in our inertia, arrogance, and intellectual laziness is not. I don't write a lot bad, do I? Well, you could have been a bit snappy, but I won't worry about subbing it. I'm delighted. Why do you stay in this country if you take such offence when you see Nelson's column, if you take such offence when you hear Winston Churchill's name, who I would argue, if in the unlikely event that anybody wanted to have a poll, I would say probably 80 to 90 percent of people would say that Winston Churchill did a good thing. I'm delighted that I see you at least Thursday. I'm delighted you opt to stand. But if it offends you so much, how do you manage to stay here? I find that a really strange thing to say. So there's nothing in Britain that bothers you. Sure, but I don't want to put it down. So why are you leaving an option for my country?  That is so shocking and outrageous to say, why do you stay here? Would he have said that to a white person? No. Important to recognize that. I mean, that video, like one of the ones we showed, for example, of the police racism earlier, that's a clip from a couple of years ago. But it's only just now got the attention of the public. It's only now just got public attention. So Aforah shared that on Tuesday yesterday. It's now been shared, or it's been viewed three million times. So only now is the pressure coming up. I didn't obviously, I didn't notice that two years ago. I didn't see that going viral on social media. As far as I can tell, Ferrari has still never apologized in the independence right up at that video today. They say both Sky and LBC are yet to comment on what we just saw there. Aaron, your thoughts? Yes, disgusting. He shouldn't be working in the media, if that's what he thinks. If a person of color says I have an issue with a particular feature of this country, which as Aforah rightly says, I'm sure Nick Ferrari finds many things sort of displeasurable about Britain.   I think it's astonishing. If Nick Ferrari doesn't want to apologize for it, if Sky doesn't want to apologize for it, then they've got no credibility on the issue. I don't think Keir Starmer should be doing things in LBC when Nick Ferrari, if you want to apologize for it, he's a racist. If he's not going to apologize for that, Nick Ferrari is a racist. If Sky aren't going to apologize for that, they are giving a platform happily to racists. Not good enough. Really not good enough. You can give all the funding you want and the public relations which Sky have done. But if you're not doing it on the thing that matters as a media company, your content, you're failing. Someone else who should apologize. Again, what's ridiculous here is how overdue this is. This was two years ago. Obviously, Aforah has found it very upsetting, but the issue didn't get any traction. And we've seen over and over again that racism is completely acceptable in our mainstream press. And one place where it is acceptable over and over again is in The Times, Britain's paper of record. So in Monday's Times, this isn't something that's just been unearthed. This was this week. Melanie Phillips wrote a column under the headline, We're giving in to the race revolutionaries. That's already a headline that begs a lot of questions. But let's go to what was actually in the article because it's worse. Can we get up this quote? So yet, having been inculcated with the unchallenged belief that they are victims of white society, black people believe that any disadvantage they may suffer is not the result of bad luck circumstances beyond anyone's control or perish the thought their own behavior, but must be the product of white racism. So that's Melanie Phillips, regular columnist at The Times in Britain's paper of record right after a Black Lives Matter movement, which is putting racial justice at the top of the political agenda. And she thinks it's acceptable in The Times, thinks it's acceptable. I think we should focus on the institutions, not the individuals, because I don't think Melanie Phillips would mind if you called her racist. But the paper of record should be held to higher standards. And this idea, she's saying that black people believe that any disadvantage they may suffer is not the result of bad luck circumstances beyond anyone's control or perish the thought their own behavior. So she's basically saying, all black people think they're victims of racism when actually the reason they have disadvantages in society is because they didn't bother to work hard enough. There were some changes to it. So The Times did realize that they probably had crossed a line here, but they were really minor. So where it originally said black people believe that any disadvantage they may suffer is not the result of bad luck or their own behavior, it's changed to too many black people believe that. So the concession they've made is that instead of saying all black people, they're saying too many black people have this sort of victim complex where they think that any misfortune is because of racism, which obviously is dismissing the fact that racism is significant in this country. And they removed perish the thought presumably because they thought it was just too dismissive and awful. The Times also had a leader today that was basically a commentary on the statues. And I was sort of expecting them to say, let's be careful about figures like Winston Churchill who have complex histories, et cetera, et cetera. But no, they decided to do an outright defense of basically slavery and colonialism saying at the time everyone thought it was fine. So we shouldn't judge people by today's standards. So they were basically saying that people like Rhodes, they should stay up because everyone thought at the time colonialism was spreading civilization. So who are we to judge? Aaron, what do you make of that Phillips comment piece? And I suppose, what the Times deems to be acceptable? Obviously a murder-conned paper, like he's someone who's used to publishing out and out awful racism, but that's supposed to be an establishment, middle-class intellectual outlet. Well, she's not alone. If you think of the Sunday Times, Rod Liddle, there's a range of figures like this, Gels Koran. But I think, yeah, I think the fact she's been quoted at length by Anders Brevik probably tells you what you need to know about the content of her politics. But what I find interesting, again, is that like Darren Grimes, like Nick Ferrari, these aren't kind of crazed political figures on the sort of periphery of our conversation as a country. She's on the BBC every week. She goes on BBC Question Time, she'll be on the Daily Politics and so on.  She was the lady that coined the term Londonistan, I think in the mid-2000s. She will quite actively say that Muslims aren't welcome in Europe. She says it probably a bit more explicitly than Douglas Murray. So she's got views which I wouldn't really say fit in in a sort of free democratic society. But she seems to be fine. She seems to be immune from the criticism. And what's interesting is she wrote for the time, she wrote for, I think she still writes the Jewish Chronicle. These are publications which have called out racism in the Labour Party. Some people agree on whether or not, I would say that their level of criticism is inadequate to the scale of the problem. People can disagree about that. But surely we can all agree that somebody who says this shouldn't be writing for those very same publications really just stinks.


What's going on everyone Sam here with late in sports car driven 22s top steam club chrome baseball hobby 16 box full case break number 5 Ram division style There's a look again at your random results as always find those on the website on the results tab as well as the link in chat For the first time I saw that I was like box one I see chrome baby Who else? Not numbered say a Suzuki rookie fracter pudge. I'm hanging in there man. I'm trying to Doing what he can yeah Doesn't wear me out here.  Well Beamed team miggy Cecil fielder Carlos Correa refractor Ronzi Contreras ice Green Alec Bohn to 99. Oh, it took me 40 tries. Wow. That's impressive for the Phillies or NL East Jayrod rookie destiny. It's the one thing I like about renting Does it that's kind of nice though that is refractor Chas McCormick Chas manian devil with the AL West And these all right box to Like that's what I have professionals I'd rather trust someone else whose career is to do that over than me President is to beat today three for three. Wow That's like 160 something days since Tommy John and he's playing already team team judge The team trout and then not even rookie Cronin worth refractor Eli Morgan can say go Hoy park fracter rookie for the NL central Now Jayrod rookie. What's he there? No, no Read Detmer's AL West refractor rookie are Right now judge blue Marcus Simeon to 199 Rangers AL West Green Craig Kimbrell for the NL West to 99 in the future Bobby Whit rookie beam team red Three of five Robbie Devers nice one there. AL East rats on that.  All right Box three we go Homologor refractor. Oh wow blue for the Yankees AL East Derek Jeter trophy Green the hawk Andre Dawson NL East It's a 99 beam team wonder rookie Shane boss refractor rookie auto to go into the AL East That's one there hunter green base The father of Marcel Blue Andre Dawson now to 199. Don't for that rainbow carry wood Yankee legend carry wood beam team torque Green Joe Adele to 99 a lot of color in this very nice AL West destiny Second-year Joe Adele Nester Cortez nasty Mester refractor Yeah Gun it out of the parking lot Bobby Whit destiny It's elder Bo Jackson future tautis and base. All right box for now See a big auto come out of here big redemption J rod super in the future The same orange Ricky Henderson to 25 nice when they're AL West Ricky Henderson run Ricky run Lance Lynn refractor. I lay it promise Romy Gonzalez refractor rookie auto AL central Romy who knew a team in the future? Beam team Harper Andre Dawson refractor. There's a wonder rookie Man Your hands up Keith Hernandez blue to 199 for the AL East Being team hunter green being green just walked into place the gold Brandon Nemo to 50 two hour line really Yeah for a left turn and a pump of the brakes Manoa team in the future wave team of the future Sean Murphy AL West That's all just done that in the parking lot Slam on the brakes Dang team wet rookie Yeah, it's honey Alex Thomas Future team of the future J run G leader refractor future Yankee Show hey team of the future green Sandy Alcantara to 99 AL or an L East Even future Kyle Tucker green in 99. There's a blue Trey Mancini to 199 AL West Derek G to refractor Got wheels do you want That's there's AJ Alexi AL West rookie refractor Shut down Wave Dale Murphy Chisel and that doesn't surprise me Torco's in team in the future It's so funny that you guys Clean kershaw wave way too far gone Green is Carlos Rodan to 99 and AL West words guerrilla Aaron Ashby refractor rookie and Alcantara Fractor rookie auto I should say Blue Pudge to 199 ALS Yeah Shane Bosz team of the future rookie That's wild refractor wander Franco rookie Yeah, Jimmy the intern moved over the tops and Wanda Franca Jimmy Jimbo Kyle Muller refractor rookie Especially we have the glaze don't Pete Alonzo beam team Jayrod rookie Mookie Hans Krause refractor rookie auto and I'll eat not see some color autos now We doing here beam team are not a beam team on one though Stuart Fairchild gold rookie refractor to 50 nice one there NL central O'Neill cruise rookie blue Teosca Hernandez AL East to 199 Jose Miranda refractor rookie Frank Robinson gold refractor for the AL East to 50 Dan's be Beamed team Abrams rookie beam team a queen. Yeah, is there such a penalty for wave Pete Alonzo beam team Must have been yeah Sammy long refractor there's Rosie Contreras refractor rookie auto NL central Okay, the second half of this case better have some good Then zero color Wander rookie good base color couple of golds and an orange couple of greens to Blue Johnny bench to 199 NL central Probably green Aaron judge to 99 for the Yankees AL East That sucks dude because now you can't pull the goalie Unless you want to go six on four or six on five. It would be it wouldn't make a difference, you know Bobby Whit jr Team in the future Yeah You must have got someone must have gone on to early Sean Murphy team in the future check the grom refractor face Orange Aaron Aaron Hicks to 225 beam team Devers. I'll rock that jacket Even the future hunter green awesome Riley team in the future blue Sandy Alcantra to 199 And I'll say a Suzuki Richie Palacios refractor rookie auto alcentral. I've not Oh, yeah, I know you're talking about I know you're talking about I've seen that. Yeah, so red Nicolatolo that is one of five NL central rookie auto nice one there on the red Grats on that NL central David G beam team Bladdy J. Rod rookie on the back Miggie beam team Aaron judge blue tie France to 199 AL West beam team trout Frank Robinson refractor That's pretty funny. I know exactly you're talking about to Show hey refractors wave Ken Griffey, Jr. Hands up beam team say a rookie right right for sure Anthony Bloop Lucas G. Leto to 199 Alcantra future Yankee Tommy Romero refractor rookie alice Smith and Louise Heel refractor rookie auto for the alice Heel Xbox Here's my shirt Stinky drawers Auto Lopez refractor rookie Greg max Green Jake Myers auto to 99 For the AL West green Jake Myers Yuli Gurriel it's one 99 ALS I Pilanzo there's Joe Perez refractor rookie auto ALS two autos and two now two boxes in this case two autos not bad wander destiny rookie for the AL Caution refractor and base Max box box 12 here's Monterra Fractor rookie auto and a West inch Nick Plummer to 25 and Elise nice color match with the Mets there Oh, yeah, what a Franco pretty cool actually Bloop Craig Kimbrough to 199 color match for the NLS with the Dodgers Jeremy Pena rookie. I give Donnie my shirts Gold Matt Brash Rookie to 50 nice one there AL West Matt Brash green Ty France to 99 Mariners AL West beam team torque rookie Wave team of the future Austin Ryan. All right next box Joey Gallo to 199 and a West and auto Lopez refractor auto for the AL East Ottawa O'Neill Cruz team team lube up God is fantastic. That's terrible. That's so funny. I have no idea how that all turned into me I know. It's the last thing I asked for. Team of the future John of the Nindia must be in punish for something he's in a past life J-Run. What do you need? I'm gonna get a drink. Oh, I gotta go dude. I gotta pee. I'm gonna get the place Joey and Donnie That's so funny. That's kind of funny We were like speaking of I got a I got a thing. So Me and my college buddies. We have like a beam team hunter green. We have a fancy baseball league So it's like eight of us. So we all like FaceTime during the draft One of my buddies like halfway through was like, it's like, yeah guys. Sorry. I got to go. I gotta go be somewhere The 99 is a punch Rodriguez AL West there's Clayton Kershaw orange to 25 as well I got a thing. I got a lot of what? I got a click. It's too late. I got a click. Purple's in Destiny, Boston, Jesse, Winker. Next box. Three to go now guys. So we're hanging in there with me tonight. There's a green of Stephen Shrossberg to 99 and at least beam team pretty freeman and be free. On what? Watching the All right Oh, you're not logged in gold big poppy to 50 and go at least that is 21 of 50. They were tease Beams emo nail cruise. Oh, look There's a thing Look at the distraction Oh what? Sean, hello Bobby Whitt Oh God Click That's in real life click Yeah Jonathan India blue to 199 and another auto Ryan Vallade and a West refractor rookie on Profar John Murphy Aaron Hicks Wave Randy Johnson Big U Team Mookie Two boxes left everybody Last boxes of the night here Boz Boz team of the future Blue Eloy to 199, ale central Green Francisco Lindor to 99 and at least See one more red or super That'd be cool Put your hands up Imagine Is it? No You just imagine you sitting there like I want to tell the girls don't put a seat on Whip them around the left Hit that left and I'm pushing Jay Rod rookie That's annoying guys I don't like that Yeah, sure Dude Stop Laughing the plane Yeah I never understood that Refractor Mariano Rivera It's like you were alive I don't know maybe Beam team wonder Frank whoever's left what are your thoughts on plane clappers I'm not I do not like plane clappers No Playing with turbulence Being team start praying Sometimes yeah That is Brendan Donovan Refractor rookie auto and L central Where it was kind of recently there was really bad turbulence in one of the flights I thought It was over Yeah There's one of my it was one of my flights When I was working at my old company Because like once every six months or like once a year Josh Chisholm we had to go to We had to go to Indianapolis that was where the company was headquartered into like conference and stuff Which is And nothing Indianapolis was good But having to go there all the time was annoying So we always like Because there's no direct from Connecticut So it was always like Philly Detroit or Chicago like Or Atlanta we went to Atlanta once which is wild Like connections There was it was one of those I think it was from Indy to Philly one time it was bad It was really bad Beam team J rod Refractor Cal Raleigh big dumper Dumper Ale West Jose Berrios honey nut Berrios refractor Like that one Torcal sent in team of the future That one's pretty funny Juan Soto orange manny machado on the dynasty 3 of 25 nice one there N.L. West Love those numbered those are awesome They look so good Let's have some color Team of the future Hunter Green rookie Dave John Durant Wanda Franco rookies Beam team Aranada Jim Abbott to 199 nice one there Ale West Packs last we'll do a quick recap Team team Alonzo Let's have a bunch of plain clappers In chat Not wanting to admit it Interesting Don Mattingly refractor and Bass do a quick recap We've got Cal Raleigh Brendan Donovan Ryan Belay Otto Lopez Pierce Montero Joe Perez Jake Myers Luisa Richie Palacios Ronzi Contreras Hans Kraus Aaron Ashby AJ Alexi Romeo Gonzalez Shane Ballas Reed Detmerz Chas McCormick Raffi Devers to 5 and a red Nick Ladolo 105 Rookie Otto for the Reds Let's do it for the break guys Thanks again for the fill That's it


Hello, everyone, and thank you for taking a look at this post tweet jam discussion. This last or this week, it's days ago, so long ago. The cloud-type tweet jam is around building an information governance strategy from scratch. The idea of this, and I'm joined by Martina, and Martina, thanks for joining me and sharing some of your insights. Yeah, thanks for the invitation, Christian. It's always a pleasure to be part of the tweet jams you're hosting since years. So it feels like years. Almost 11 years now, I know, it's a long time. It's a long time. Well, this is a great topic. I know that we had a lot of people that were at in-person events that are starting up again, which is fantastic, that are really passionate about this. We actually have got responses back from a number of people, and I'm putting together an article on this, so you'll see some other content on this topic. But Martina, I wanted to get your thoughts around this because information governance is such a critical aspect to everything that we do, certainly within the SharePoint and the Teams world, the collaboration technology space. It's not just about, hey, how can we connect and communicate and collaborate on things, but what's then happening with all of the information, all of the data that's created within the system, and having a strategy for that because one of the huge failures of information systems in general, is it's great that you're creating the exponential growth of content. But if you can't find it in a timely manner, in context to your work, then it's a failure. It doesn't matter how well you can store content. If you can never find it again, it's failed. That's the crux of this topic here. Let's kick things off. The first question was a foundational. What is information governance, and how does it differ from data governance? So from my perspective, information governance covers all data which are around. It's not only a file which is stored, it's all communication, it's everything, and it's more targeting the content of the data. This is the main difference around that. It's covering on-premises, it covers paper, it covers a conversation which is held on the phone or a Teams conversation and so on, and it's also conversations or communication which is within Teams or within Microsoft 365. Yeah, it could be videos, it could be chats, it could be line item requirements, data points that are within that. I think of the same thing like data governance is around, when I think of metadata and taxonomy, classification of that, the treatment and the handling of the individual components, where the information governance is then the broader, the business rules and reasoning behind that, which can include the end-to-end lifecycle of that content from creation through deletion or archival of that. That's true. The second question was, so how can organizations get started with the information governance? And this is kind of a, there's a couple of questions I always like to kind of handle this. We bring in experts on this for somebody that's coming in that's newer and thinking if I started in the right place, you know, like where do you, when you have a conversation with an organization that is failing at their information governance, like where do you usually start them out? Where should people like undertake the first couple of steps? So what I think what's really important is that you start small, because if you have a big strategy and so on, and then you throw that on the people, people that adopt to it would be pretty low. So I would suggest to start small with pen and paper. And then you communicate with all your teams, which are involved in information governance, could be compliance, could be legal, could be security, could be the user, and just ask them, how did you do it before? How are you doing it now? And what is your desire to do it in the future? Or how would you like it to be done? That's, so I started as a business analyst 30 years ago, and that's always been my approach. It's, you can't start designing the future state unless you understand where you are today and how people are doing things. And a lot of times there are also insights into the culture of the collaboration, and it doesn't mean that it's wrong, and you'll actually have greater adoption if you can make changes that fit within the way that people are working today. So if you outline that current state, and then when you start looking at, okay, we're doing it this way, however, for compliance reasons, we need to do this, or we also need this other information, and here's how we would leverage that. That's a great way for people to, it's like take what's good and add to it rather than us scrapping it.  Yes, exactly. And also what I saw is it takes a little bit longer if you talk with a lot of people because you get different opinions. On the other side, you learn incredible things about how business is doing it, and what are their use cases, and how you can improve their use cases. Right. Well, that's especially if they've gone through that effort of defining the use cases, you might disagree with it. It might be broken, it might cause other problems, but there's reasons behind that, which impact how fast you make a change, whether you make those changes or not. Well, this kind of gets into the next question around governance framework. So what are the core components of an information governance framework, and why would you use a framework? So, and the thought about that, and it's kind of framework is the new thing, and I see that many customers need guidance on how to start, and this is what the framework is for. So if you say, I wanna build something new, or I wanna do it better, a framework could be incredible helpful in implementing information governance in an organization. So I see it as a huge benefit for companies, if they haven't implemented something yet, and if they wanna do something new, a framework could be really helpful for them. Well, like anything, a framework that's been developed by experts over time is a great way if you're relatively new to the space, just to make sure that your planning, your activities are robust, and that you're not leaving something out. At least, and I always say that, I don't care what the methodology is, what the framework is that you bring, bring one that's organized that structured to get you to thinking of things that you might not otherwise identify, and you can always scratch things like, no, that doesn't apply, that one doesn't apply, oh, I didn't think of that. And so it's a great way to kind of build that comprehensive plan as to adhere to that. And of course, do your research in certain areas that there's so much content that's out there, so many experts, especially in this space, if you're in the Microsoft ecosystem, there are great people out there, smart people that are blogging, writing, speaking, there are books on this topic. MVPs and regional directors that you can tap into and ask for guidance on, if you have questions around these things, like Martina is a person you can reach out to, very friendly, she answers her emails. Sometimes. Sometimes. Well, fourth question. So how does your organization measure the information governance process and overall success? That's always, if you don't know what success looks like, how do you know you've achieved it? So I thought a lot about that question upfront when I went through that. So for me, it's always that you have time and preparation and do some discovery throughout the data. So that you see what kind of data do we have and so on and how we can measure that. And that would be my first step. And then as soon as you have started the discovery process, you can implement and quantify the outcome. How do your customers respond when you talk about that discovering and kind of analysis of data before moving forward? Because I mean, my experience as customers don't want to pay for this. Like, well, aren't you the expert? That's why I'm hiring you to do this stuff? Yes. How do you respond to that? Yeah, it's kind of, in that case, you would go, or you would do a lot of guessing and you're kind of blind. So if you do not know the data and if they do not do a discovery, it would be really hard for you to implement the success factor around that. So my customers, sometimes they're very, I wouldn't call it impatient, but they want to get it done very fast. And then I need to explain them, okay, we need to look at what do we have? How the data look like? What is the structure and what are our pain points? And for that, we need an analysis of your environment. And then they understand. Then you can start, I mean, as a consultant, as a project manager working on these types of initiatives, then once you have that outlined, then you can start to outline and have conversations around, okay, what are the KPIs for success around this? What are we trying to go in and do? Yes. Sometimes it's the, okay, I get this sense of where your data is, but there's a lot of cleanup. So here's what we need to do before we can really truly move to the next step. Here's how much time we expect that to take. So there's one metric to go in there and measure the cleanup process. And so to break that down into, here's what we would go and do. And then once you have that as is plan, that model build is then you as much as possible, then you break that down to here's what we need to do first. Here's what we need to do second. Here's kind of the steps through this and you can do measure around each one of those steps as much as possible. So yeah, there's a, I realized that so much of that, what we've just described is a, it depends answer, the infamous, it depends answers on what you find. But that's part of the process, why you do the discovery. Cause otherwise, if you march down a path towards a solution, start building based on some framework that you pulled off of somebody's website that looks solid without fully understanding your system and where you're going and you're having that you'll get the increased scope over time. You'll, it won't be exactly what you wanted to try to find your way. So you benefit from doing the planning up front. Yeah, definitely. And this is also what you see if you do a proper planning upfront, the project goes much easier afterwards. Right. So the next question was, what are the biggest employee gaps experienced when enforcing information governance policies and how do you overcome those? So what I learned is, if you have a new information governance process and you implement that it needs to go hand in hand with adoption and change management because the user needs to understand the why. Why is it needed that I work now in that way or what is happening? Otherwise you will have a lot of blockers from the user perspective. They won't adopt it and they won't use it. And then it was unnecessary. And also very often when I saw projects that it goes in a very strict way in the beginning. So if you start very strict, you get a lot of refusal from users. They just don't adopt it. And they said, okay, I wanna prevent that kind of process at any cost. I do it in another way. This is how shadow at T happens. Yeah. I used this analogy again during the Tweet Jam but I've said this many, many times over the years, but people are like water running downhill.  And so it's funny, again, from my put my business analyst hat on, it's always amazing to see projects that are created and managed and architected within the vacuum of IT or the vacuum of the management layer and not involving the people that actually use the solutions on a day-to-day basis. I don't think that that's as prevalent as it used to be and waterfall methods were much more iterative. It's much more organic now. But you, and I'm not saying make decisions by committee. Have a process to drive change. It goes back to your change management. You have to make a decision at some point you get the inputs. That's part of, it's why we get paid the big dollars. That's why management, their managers is to take limited information, add it to their experience, make a decision, move forward and measure the progress. But you have to involve your employees, your end users. And also sometimes I start very small that I said, let us start the process with a small group within the organization. Who are kind of used to that, what we are doing and understand the why. And let's just check how it works with them. If it works with them, we can go and scale it out to the rest of the organization. And that works pretty well. I love asking it's like, what did you ever do? Yeah, we ran a pilot. I was like, okay, then what'd you do after that? Well, then we implement it. I was like, okay, so you know, you can run a pilot, take the learnings, run a second pilot and then slowly grow it and expand it. I like to see that slow expansion and then speed it up when it logically makes sense. Yeah. Or proof of concept. Right. And that means a proof of concept is always you have some learnings and you need to implement that. Right. And we're gonna get it, I think in question seven and we're gonna talk about some of those learnings and do but question six. So what are the key technologies that your organization uses to manage your information governance activities and why are they needed? So for us, we have predefined policies and what we do with that policies, we do a regular audit on the policies. Do we still need that process? Should we adopt it? Should we change it? And so on. And this is also, it's kind of a wheel, it's a spinning wheel. Define the process, look at it, look at it again, fail, fail better and then we define it.  It's something that, and I know that I, hey, I am not a fan of meetings for the sake of meetings and putting bureaucracy, that's not what it's about. When I have organized many different companies and ran governance bodies around information technology, the first couple months where we're meeting regularly, there are long, hard-fought battles around decisions. As we go down, as we mature, we get past that process. And when people start trusting the change management model, if you're transparent about the, like these are submit questions or issues. Here's their, they are reviewed. We have the right stakeholders that are in place. We discuss these policies. So if the one team within a business unit wants to make a change, we look and say, that sounds great, that sounds great, that sounds great. Somebody says, wait a second, from the compliance team or security team, here's why we're doing this way, we can't change that. Here's the rules. And so when that process is transparent and the end users are the teams that are asking for that change, then understand, oh, I didn't realize that was why we can't do it that way. But this is what we need as end users. What can we do? Well, here's a workaround or here's the way we can do it, but there's additional governance or management of this because of the compliance. So we can remain compliant, but let you get your work done. When you, here's a Buckleyism, a phrase I always use, is that the more that you involve people in the process, the more likely they will follow the process. So if you're transparent, if you're working out loud, go back to school days of elementary, it's like, show your work. Let's see how you came to that. If you're open and transparent with that, people are more accepting of the decisions that are made, even if they disagree with that. Exactly, and also I'm a big fan of governance boards. Because that means you get a lot of flavors and different opinions into one decision. And also it helps you to, so if you think about Microsoft 365 and having a governance board, otherwise it would be driven by IT operations. And they would drive it like a technical service.  That's it. Right, which is the case in, unfortunately, the majority of what we're talking about, these systems, these tools, SharePoint teams, collaboration, information management systems, it's largely IT driven. Not to say that they can't be thoughtful and build and run these systems like that, but it needs to be driven by the business. Yeah, also think about it's not only IT driven, it's probably executive driven. Oh, I want that feature, turn it on. Yeah, well that's why there was a sidebar conversation during the tweet jam about having executive sponsorship and having the right amount of sponsorship, both to empower the governance body to be able to make the decisions. So you have stakeholders, somebody representing compliance, somebody representing marketing, whatever each of the constituencies, having the ability to make decisions. If you're sitting in a governance body and somebody just says, well, you know what, I'm gonna have to go and get approval on that. They may not be the right person if they're not able to make the decision on behalf of their business unit, then they may not be the right person for it. So yeah, I mean, there are a lot of other tools and things that are out there for manage this. I mean, there are tools that you use when you go and do the discovery process and that analysis. There are analytics tools to look at the usage. How are people actually, we just rolled out we're piloting this, especially during the pilot. Okay, how has this changed? What was our baseline of usage of that information? Beforehand, we've made the changes. Now, what's the usage look like? Have we seen a spike? Has it improved over time? Has it dropped off and why? So those are measurements as well. Yeah, exactly. And also it's kind of the same very often my discussions about that people want to direct communication channels. And you can't do that. You can't force people to use only that channel if it doesn't work for them right now. Yeah. Well, one of the things I will say, and as working for an ISV that has solutions, I mean, there's one of the problems of Microsoft 365 and looking this that really does spread across all of the workloads within Microsoft 365 because your intellectual property sits across all of those things is that managing those, corralling in activities, tracking behaviors, finding things that people are doing incorrectly and then going and trying to correct it and change things. It's distributed across multiple admin panels. It's complex. It's messy. And then you're talking about other analytics and third party tools around that. And so that's why there are ISVs. I don't say AppPoint does this as well. That does a great job of centralizing those things. So just be aware of as you're building out and looking at as you're scaling this, how are you gonna do that in a reasonable, manageable way? You can't just go hire dozens of people to be an admin over these things. You need to think about how do we automate? And there's tons of tools and let's say out of the box, power platforms not out of the box, but you can go and build things. There are, if you've got PowerShell script experts that could go and do a lot of these things, there's a lot that you can do to streamline the measurement of these systems. And you can buy third party tools. That does all that. Yeah. So the last one is, I always like this one and see the feedback from folks. What are some real world lessons learned and best practices for sustainable information governance? So my best practice sharing would be that you start with a solution which has enough user support first. So that people really understand why they are doing that. What is the outcome? Why they should change? Because you also know people don't want a change in their working habits or business processes that they had before. So they also need to find an advantage what's in for them if they work in another way. So that would be my lessons learned here. I like that too, because that kind of goes back to what we were talking about earlier of understanding culturally, like what are some of the standards? Why are people doing some of those things? And it may be sometimes that they bring, like, look, I've always done it this way and they just need to be educated, reeducated on, hey, well, there's a better way of doing this and leveraging the technology, the platform. Let it do the heavy lifting rather than your manual of processes, for example. But sometimes it's just, okay, we could go and just deploy this out of the box method, but now that I understand why you're doing it the way that you're doing it, that may change then the way that you design your system. Exactly, and also very often people are afraid of making up to fail and to do something wrong. And the other side, this is what a small group of people trying something out is for, that you see what works, what doesn't work and where we should change the process. So this is also something, if you start small, if you see how people work, if you explain it to them, it will be a successful project, but it will take longer, then you probably expect it out of a, okay, we need to finalize that till end of the year. Well, you see, that's a fallacy, you'll go and put in the project management hat on, is that it'll take longer in the startup process, doing the multiple pilots, slowly growing that, folding the learnings. But if you look at every project I've ever been on of the last 30 years is when you take those steps, then you have fewer failures on the back end, when it takes more time and it's more expensive to fix mistakes that you would have caught by piloting several times. Yeah, exactly. Yeah, that's one of those that, no matter how much you and I say that, companies are just like, oh, we don't have the time for that, we'll reduce from four weeks to one week for testing, because just don't build failures in the system, just don't make mistakes. You're coding, I mean. Yeah, and also if you have project managers involved, they go crazy. Okay, what is the timeline? What should we do there? And always when I start those kind of projects with customers, I said, okay, it's not gonna be expensive, but it will take a long time. And this is what they very often don't want to hear. Yeah, that's a, yeah, I don't know how you combat that. Especially when, as a consultant, as an outsider, you're saying it's gonna take more time around that. It's like, again, it goes back to that comment, it's like, well, but you're the expert. There's a great video series that's out there, there's a group that they did called The Expert. If you've not seen this, it's fantastic. They have the whole thing about the red line and can you give us the red line? But can you make the red line green? No, it's not possible. Ways, of course, it's a simple request to make a red line that's green. It's like, no, it doesn't make any sense. It's a fantastic video if you've not seen that. But so much of that, having that discourse and going through and piloting, I think very quickly, in my experience, very quickly organizations then start to see the benefits when they start to see, oh, we caught that. And you can even go back and say, this is something that we may not have caught further down and it would have cost us. So I don't know, do you spend any time going back and kind of, as you're working with a client to say, it's like, point out, I just saved you a lot of money here. This is why smart to do this, why I was right. If you are in a long-term relationship and if you're in a long-term relationship with a client and also if you're built trust with a client, you can say those things. Sometimes it just doesn't work that way and you know that. Yeah, well, that's why there have been a number of times when I've refused to take on good paying projects when I was an independent consultant that I just said, you guys aren't willing to take the right steps and that'll become a nightmare for me and I don't think I'm the right person for this project. There's a nice way of getting out of that. I don't have the bandwidth for dealing with that. Yeah, exactly. Well, Martina, really appreciate you again for participating in the Tweet Jam as always and for everybody for joining. Really, this is something we've been doing it for almost 11 years now. I continue to enjoy doing these and having all of these voices come in and share their experiences. You can join us again. The next one will be on October 25th of 2022 and the topic will be why do some companies struggle with moving to the cloud? That'll be interesting. I'm looking forward to that feedback. Yeah, it's amazing that there's still so much on-prem that's out there and we're gonna dig into some of the whys. Be great. Well, Martina. I'm looking forward to that. I hope to have you there and thanks so much and we'll talk to you soon. Yeah, see you soon.