So a new world right now is in a pretty bad state. It's to a point many people are under verge of just giving up, and after the recent dropping players with over half a day one players not playing anymore, it seems as though this may be heading in the wrong direction. Over the past few weeks, but mainly since the latest patch, players are becoming more and more frustrated with amazon and the way in which they are seemingly ruining this game. Today we're getting to it all. How's it going guys? My name's DPJ and to give back to you guys, I'm giving away 10,000 marks of fortunes. To be with a chance of winning them simply drop a like on this video and leave a comment down below, make sure you are subbed and have those notifications turned on. Winners will be picked from my comments section, so the more videos you'll support me on, the more of a chance you have of winning and good luck. Now what I just want to say, being a gamer, I actually like new world. It's one of the better games I've played over the past few years, and it for a short while had me addicted. But over the past few weeks or so I've kinda lost that excitement for it. This isn't because I'm now at level 60, as I still have a long, long way off before I reach that pinnacle gear score watermark on literally every piece of gear I have. And well I like the grind, well I used to like the grind, but as of late the game in my opinion has kinda fowl lost. I guess this started with the dupen exploits that have been apparent in game for a long while now, and a lot of people were covering them up. But when one gets fixed and the roof is found and abused. And although this for the most part wouldn't normally affect a player like myself or you guys, unless you use said exploits. But in new world, amazon disables all forms of wealth transfer, meaning you can't buy, sell, trade etc etc, which is a massive part of the end game of the new world. So when trading posts get disabled, the game literally gets cut in half. And this is happening quite often now it seems, and I don't think we've seen the last of it. And moving on from these, we recently had the 1.1 November patch, the massive update. And while the patch notes for the most part were all good and dandy. Yeah for sure there was a few iffy mentions, but for the most part it looked good. It was the hidden changes that incorporated without telling the community which has pissed many players off. Running right now is an abomination of people complaining about the game post patch. Their twitter feeds on every post is more or less exactly the same. People are complaining about this game post patch. And to be honest I thought it was just me. Playing the game after the patch actually feels like it's taken one step forward and five steps backwards. Even with the addition of the void gauntlet which I like, this is probably the one step forward. I actually can't be myself to play for longer than 20 minutes to even enjoy it because I've had, well, lost the game feels. And it's these changes that didn't tell anyone about which kind of show you their stance on the game, what they want for it and their mentality on it when it comes to looking after their player base. They have made the grind in many cases even worse. They have nerfed all elite chests and poor runs. They have buffed enemy health dependent on players in said area. They have made the merc guard run a useless pool of mess. They have changed things which didn't need changing. Things like luck, downgrading certain items or even being removed in many instances.  Being lazy with simple programming and clearly not testing any of the above. I mean, do they test this game before they release it to the public? They must have an in-department team of testers, surely. I won't lie to you, I've experienced more bugs since the latest update in what tops 3 hours game time than I have in my entire playthrough leading up to this patch. The game is laggy than it's ever been. Connections seem bossed. Getting kicked is a constant for many, many players. And as a whole it just doesn't feel fun at the moment. And with them nerfing many farming hotspots so the endgame players suffers while the casuals have it handed to them isn't how a game like this should be run. New World is one of the grandest MMOs I've ever played and that was prior to the November update. Now it's even worse in many instances. What they're doing is turning the game into a chore, more so than it is fun, which is a big no-no. It's like they are intentionally trying to make the content they have right now last even longer, just without telling people about it. And more so to a point so players don't steam through the content. But those kind of players will steam through anything. And we'll do no doubt whatever you do to the game. Some will even support the changes they have made, which is fine I guess. But I can guarantee you for the most part, people are unhappy with the direction the game seems to be going in.  But yes, at the moment, New World for many many players isn't in a great spot. And while they're still out there bringing this service down for maintenance, furthermore changing things up, I hope they see and realise how many folks are unhappy with the fact they are seemingly ruining their game. I mean I've been gaming now posting videos for what 14 years, I've played and covered many many games and I've seen this kind of thing happen with so many games, it is unreal. I mean I don't want New World to fail, I like the game, I actually love the game, I enjoyed playing it post patch, but the unnecessary changes I did without telling anybody, I mean in my opinion they probably need to be reverted. I mean the changes from the patch notes are completely fine, I mean I ain't bothered about the fire staff even though it's my goal to, being nerfed, it doesn't really bother me that much, I like to change my weapons about it anyway, I like to create new builds here and there. But the changes I made without telling anybody, I mean that's just not how you run a game like this, especially with a community this big, I mean we like surprises but not surprises like this. I mean playing it now since the late northern patch, the bugs and bugs like I said are just even my apparent. Here's me farming a herb within ebb and scale and seemingly out of nowhere, there is an invisible pool. As you see here I walk into this bush and I'm literally drowning, I'm losing air, this is just absolutely crazy, I mean I don't know what's going down people, it's just utterly nuts, it's just one instance of many I've experienced. Well you guys just say quickly that video, I mean it's gone on a little longer than I wanted it to, but I just feel it's something that had to be made. Now I know a lot of players won't even be aware of a lot of the things that have changed besides what they mentioned in the patch notes, but I can guarantee you guys everything which I have mentioned today has happened. If you don't believe me, jump on Twitter, jump on Reddit, jump on Facebook, take a look at the hub community as a whole and it seems as though for the most part many players are unhappy. But let me know your thoughts on this and the game since the latest patch, you agree with the changes they did without telling anybody, let me know your thoughts on that too. Well yeah guys the end of the video has arrived, if you enjoyed it leaving a like really helps out if you're new around here and want to see more new world be sure to subscribe and if you never want to miss a video upload you can turn the notifications on by hitting that bell button but guys thanks as always for stopping by and hopefully I will see you on that next one


So, you want to learn Angular in 2021, where you should write video, let me explain. This video was brought to you by Digitalink Academy, your number one source to learning programming by us and get to that six-figure freelance salary you desire. Our courses include our SQL project course, our freelance Kickstarter, our Python course, and our interview programming course and much, much more. So if you haven't already, go ahead and click the link below to get to our free seven-step freelance guide so that we can help take your career to the next level. I'll see you guys in the course. So a lot of you guys came into the video trying to figure out should I learn Angular and is it a good allocation of time to learn Angular?  You do a lot of front-end work, especially with Microsoft. Angular is one of those top frameworks that you use in JS. And especially if you got up-and-coming Angular projects or you got a client who use a lot of Angular, jump on that Angular bandwagon if you are a front-end developer. Myself, I'm more of a database developer, so I don't use a ton of Angular. I have projects that hasn't integrated in it, but I have other developers who do that type of work for me. But at the end of the day, I need to be able to identify the code. I need to be able to troubleshoot the code and I at least need to know the basics of Angular and knowing how to communicate all the different components of Angular. So from a general perspective, I think everybody should at least know what Angular is, what it does, what the use case and being able to talk intelligent about the general speaking of a particular framework. And that's where I met with it. I don't have detailed knowledge of it. I'm not the best Angular developer in the world, but I have people on my team who do. I have front-end developers who are end up in that and that's not my lane. My lane is a database side and that's where I keep. But I still have more of a full stack approach when it comes to application so I can speak to it. So first of all, you need to know you only got 24 hours in a day. You only got eight hours or five or two. Some of your cases that you actually have time to learn and do projects. So you don't want to be wasting time learning things that you're not going to use. So again, it really comes down to your client, your projects, upcoming projects. Will you leverage this? Is there any Angular development jobs in your market? Unless you're in some of the bigger cities, the L.A.s, the Silicon, the New Yorks, some of the bigger markets, you're not necessarily going to have a title specifically called Angular developer in a lot of cases, unless you're in a technology specific company. A lot of the Angular development jobs are going to be kind of in line with front end development. So you got to read those descriptions really, really carefully. In my market, there's very little front end development here. It's a C sharp environment. They use TypeScript in certain cases. But out of all the companies that I know here, it's only one or two firms that really focus in on front end. Everybody else kind of do database or back end development. But there's other markets that are actually the reverse where they actually focus purely on front end, the user experience, all that stuff. So it really comes down to where you're trying to get a job, where you're heading your career, what upcoming projects you got and really helps what going to help you progress your career. Do those big impact projects and all that good stuff guys. Anything that uses TypeScript in Google and Microsoft is backing is something you need to at least have in your arsenal, in your toolkit that's going to allow you to have those skill sets to really make your resume look that good, guys. So I'm a huge fan of that, guys. But at the end of the day, I tell you guys this, don't get overwhelmed. Don't struggle. Just be have a more methodical approach when it comes to development and what you learn next based off your projects and you'll be OK, guys. Really want to start engaging. So below in the comments section, guys, tell me what you're struggling with. As far as just have you had experience with Angler? Is it hard? Is it easy? Comment below. I got this guy, Brian, he loves Angler. That's all he used and he's he's ecstatic about it. And every time you talk to him, he talking about Angler, C sharp. What does he talk about? He's huge and reactive as well. You know, he does a lot of C sharp work, a lot of front end stuff. He got other guys that does his back end work. So I always talk to him when I need any kind of front end work, any kind of C sharp work and kind of things like that. But at the end of the day, again, guys, it really come down to your market and what you're doing. So do me a favor, comment below what's been your experience with Angler. What's keeping you from learning that? Do they have jobs in your market? What has been your experience? Comment below. And we'll really get in two things so that we can help you guys out. But one thing I do want to tell you guys about front end development and Angler specifically is it's highly, highly, highly, highly competitive. I would say front end development has the least jobs on the market. But it has the most people applying not because the demand is low in front of development is just that those jobs are highly sought after for beginners and people who get started in development. And a lot of people who work in UI, a lot of designers typically start that route. So it's not as many jobs out there for that, at least that's the posted ones. All truth, true statement. I made a video on the secret job market. I'll see if I can link that if not go search for it. But at the end of the day, the jobs that you see on a job market are usually not the best jobs on a company's list of jobs. Usually the good jobs are taken well before they hit the public. Or if a company just want to do their due diligence, they have posted a job, they already have a candidate. They just got to go through the process, but they know already know they're going to hire somebody. So the point I'm trying to make is taper your expectation when it comes to the front end development jobs because they're highly competitive. You have to know your stuff. You need to be really dialed into that company, their needs. I told you about the three areas you need to learn. You got to have the technical skills. You got to have the troubleshooting skills and you got to know a domain knowledge about that company so that you can really stand out as a developer and even if somebody come in high more technical than you even and with more experience, if you're a better fit in the other two areas and you have more of a overall balanced approach that fits better with that company. Overall, you will get that job over somebody who got high technical skills, but they're not really they really had had a ton of experience that that company needs that's going to help them with their projects. So keep that up. So at the end of the day, guys, I'm going to I want to make sure I leave this video on a good note. I don't don't want you to discourage you from Angular. I just want to set your expectations. And please, please, if you experienced this comment below because I know a lot of you guys are struggling to find front end development work, I see that time and time again. And maybe you need to start on a back end or even database developments to get your feet wet so that you can get that experience. You can get that domain knowledge. You can get the troubleshooting knowledge to be able to get the front end development job that you desire and really put yourself in a position so that you can stand out versus your other competitors when it comes to getting these jobs. So, guys, at the end of the day, you have to start somewhere. But subscribe to the content. If you have additional questions, comment below. Go ahead and check out my seven step guide. I put links on the screen here. Go by the premium courses. I'll see you guys in the next video.


Dear students, I welcome you in the course of leadership, emotional intelligence and the CN making. This is module number 143 and we are going to talk about stay grounded in stressful moments. Actually stressful moments, we have a trial period in which sometimes our mind can react differently and we might go under the situation of amygdala hijack. So we have to be careful about it. When we analyze these things in stressful moments, when we see situations in stressful moments and the amygdala hijack is taking place, at that time our rational mind might not be able to analyze the things in a rightful manner. In that situation, there are certain things that we need to go for, there are certain aspects that we need to understand, for example that emotional self-regulation is an essential life skill, that you have to keep your emotions in control in everyday life and this is part of life in which we think and react in different ways. The second thing you need to come up with is basically the understanding that as soon as you are having some emotion which is not actually desired, then what you can do you can stop and breathe. When you stop and breathe, then at that time your mind can have a gap of relaxation, can have few moments to re-align itself and that hijack can stop actually happening over there. The third thing, what you can do, to increase your awareness, you can ask different questions to yourself. For example, what you were thinking at that time, why you were thinking this thing because by asking yourself different questions, your mind will start operating consciously again and you will be able to get out of that hijack. Another important thing is that when you are able to identify your emotions, you have to acknowledge them, you have to understand them, you have to know what is your emotion and how you have to tackle it. A glass of water, a deep breath, a time of pause, all these things can be techniques that can help you to re-configure yourself and bring your capabilities back to life. Remember another thing, when you have to tackle your amygdala hijack, you have to bring your conscious mind back to your conscientious perspectives, then realize one important thing, that this situation would also pass because nothing is forever. Every situation, every perspective, every problem, it will never end. So keep this idea in your mind, keep this perspective in your mind that this situation would also pass and when you understand this, your positive thinking will trigger. Another important thing is that you investigate your thoughts, you identify which stimulus that you tackle, which stimulus that causes stress and anxiety for you and when you are able to identify them, then you can generate strategic options about tackling them. Likewise remember that you have to trust yourself, you will have to bring your own self-confidence. You have to come up with your self-efficacy that yes, I can do it because until you can do it, you will be able to surrender yourself in front of your emotions and you will not be able to tackle situations. So it is important to understand your emotions to bring your appropriate action. Likewise remember that sometimes you get involved in this situation in which small small perspectives are going to affect you a lot. So you have to clear about your little pressures, you have to know which triggers that bring you anxiety, frustration, tension, and burnout. Because we have to be more conscious about those things that we think are small perspectives because those small aspects sometimes generate big reactions and outcomes for us. Dear students, if we conclude all of this, then remember that the things that arise in life are sensitive and we should understand them on a conscious level. And one more important thing is that it is very important to be careful about the small aspects in life because those smaller aspects sometimes accumulate and cause the root cause of bigger decisions.


You know how people say sometimes your family can be worse than your enemies Well in this case It's it's very true Jimmy is a true disgrace To Jay and what makes it worse that's his family. That's his blood and that's his twin brother And he always finds a way to screw over Jay Jimmy needs to be dealt with He needs to be taken care of if you know what I mean What's good Josh you boy Ross back again with another video we got to talk about how Monday Night Raw ended man Man This was very interesting how things played out. So we knew going in and to the show that Cody and Jay were gonna be defending their tag team championships against Damian Priest and Finn Balor and The things that they were planning like the C's they were planning they were planning seeds that may be Sami Zayn with interfere potentially in the match because he has some type of feelings about J Uso and Him being the reason that Kevin Owens is no longer on the show and the fact that they don't even have the tag titles Anymore, you know and now that Jay has the titles with Cody. So they were teasing that maybe Sammy would be the the particular individual that they Turn on Jay Uso and cost them the match But that ultimately didn't happen He actually came out there to help them in the numbers game But it was too much during the match towards the end after of course all the shenanigans Dominic getting involved while the referee is trying to maintain some type of control in the match The refs not looking Damian Priest hits Cody Rose with a low blow outside the ring clears off the announce table Well, he had already cleared off the announce table early on But the announce table is cleared off and you already know what's about to happen He lifts Cody up and he throws him through the announce table pretty much He's he's out the match at that point. So it's up to Jay and Jay Kudos to him. He definitely was holding his own He gave Finn bowler and Damian Priest two spears of his own And as he's about to go to the top rope to take care of it to hit the splash I believe it was gonna be on Finn bowler. All of a sudden Jimmy comes out of nowhere and super kicks him in the face pushes him back into the ring and Then of course Finn bowler goes up to the top hits the coup de gras for the one the two the three as Jimmy's smirking in the crowd area People are booing like crazy Jimmy you scumbag. Yeah, you're just despicable. You screw over your brother once again Once again, what's your excuse gonna be now? I Don't want you to be roaming again. Can't use that excuse But this was a very interesting move now I did think at some point they were gonna have Jimmy and Jay Interact with each other in a sense of I always will not I wouldn't say I recently felt that They separated them for a reason. He's on raw Jay's on raw Jimmy's on Smackdown And then at some point maybe, you know during the Royal Rumble Jimmy would be the reason why Jay does the potential man of WrestleMania and he screws him out in a Royal Rumble or something Like that, but it seems like they're starting this story a little bit sooner So the question is what's gonna happen? Is this gonna kind of culminate at war games? I don't know. It's it's gonna be very interesting to see how things play out And was this all on Jimmy? Did Jimmy come up with this plan to do this? Or was this does this have something to do with maybe Roman Reigns given the order? Did Roman Reigns give this order to do this or maybe Just maybe is that did did Rhea have something to do with this because early in the show Early in the show. There was a mention Where the judgment day was backstage and Rhea wasn't there and then Rhea came into the shot and Damian Priest like where you been like you Been you've been talking on the phone lately like like what's been going on and really I'm just been hanging on the business Maybe maybe it wasn't Roman that called the shot. Maybe it was Rhea Maybe it was Rhea that maybe said something like a this could be an opening to kind of Stick it to your brother Some type of temporary alliance. So that could be something she said she was on Damian Priest mentioned She had been on the phone lately and busy Some people can you know think that maybe she was talking to Drew McIntyre But she wouldn't have to be on the phone to do that is Drew McIntyre is there. So What what's actually going on here? So that's what I'm thinking. Maybe he was in talks with Rhea Ripley and You know Basically, they came up with a plan to you know kind of screw Jay and Cody out of the title And I think that could have possibly been what happened So we'll see how things play out But overall even though once again when you really think about it This makes absolute no sense Considering the Jimmy we had just a couple months ago to the Jimmy we have now this whole transition But I'm here for it if it leads to a Jimmy versus Jay match. I'm there for it They're make they are making it very Very easy to hate Jimmy Uso, man So I'm very interested to see how this is gonna play out. So comment down below Let me know who do y'all feel like gave the order Do you feel like Roman gave the order for Jimmy to do this? Do you feel like Rick Rhea? Ask Jimmy to do this or gave the order for Jimmy to do this or do you feel like Jimmy went into business of his own? Let me know down below But I appreciate all the love and support you guys are showing on the channel wrote on the 50k I'm still young to speedy you to rest in the world. Appreciate talking to me. See y'all next


The Origins of Money First, let's start at the beginning. What are the origins of money? Before money, there was barter, in exchange of goods or services between humans. It is this economic behavior that is the foundation of civilization. If no one could exchange, and if we are forced to be completely self-sufficient, most of us would starve to death, and the rest would barely remain alive. Exchange is the lifeblood, not only of our economy, but of human existence. A barter system has two basic problems, indivisibility and lack of coincidence of wants. Imagine that a farmer wants to buy a pair of shoes, but the cobbler does not want eggs. He may want beef, but the farmer is not willing to slaughter his cow for shoes. A trade where both are happy is now difficult. Any sort of advanced economy is impossible with simple direct exchange. But man adapted. How? Direct exchange. Consider our farmer. Instead of offering eggs, he finds what the cobbler really wants, butter. Butter is now exchanged for shoes. If enough people also want butter, our farmer may buy more, not to use, but to conveniently exchange for other goods and services. This additional use further increases butter's demand, making it a medium of exchange. Many goods have played this role in the past. Tobacco in colonial Virginia, sugar in the West Indies, copper in ancient Egypt. Historically, gold and silver have emerged as widely accepted money in a free market. This is not only because metal can be converted into units, like coins, but because both have long been desired for their beauty, use and scarcity. This process, the cumulative development of a medium of exchange on the free market is the only way money can become established from barter. This market process allows for price discovery between a medium of exchange and other goods and services. Without this, it would be impossible for money to be properly valued. As we will see, government can manipulate the value of money, but it is powerless to create it from nothing. As such, money did not begin as an abstract unit of account. It is not a useless token, only good for exchanging. It is not a claim on society. It was simply a commodity. Like commodities, its price, in terms of other goods, is still determined by supply and demand today. When there is a high demand for money, perhaps because people are uncertain about the future and save more, the price of money goes up, which means the prices of goods and services go down. When the demand for money drops, perhaps because it is feared it will be worth less tomorrow, consumers will spend it faster, which means prices go up. When competing currencies exist, prices may also change between different monies. In the past, the market forces may have changed the value of silver to gold, or may today change the ratio of dollars to euros. These exchange rates can happen freely on the market. But how did we go from money as gold and silver to the dollars and euros we have now? To understand that, we must first understand the service that emerged as the result of money. Banking


All right, good morning everyone. Thank you for coming. I will talk about depth sources and the new features We have implemented since last year so I made a talk at depth conf last year and we made a lot of changes since then Better so I will first introduce depth sources quite shortly because I guess a lot of people here know it already It's roasted at sources.debian.net. You can try it out while I do the talk Then the new stable features that were announced last year now work the patch tracker and copyright tracker And what we are currently doing is a mobile version of depth sources So that's sources.debian.net Basically, it allows you to bruise all the source code of all Debian package ever. They are all archived And you can bruise through a web interface You can also search the source code if you have code search.debian.net that will redirect you back to depth sources They also provide some statistics about source code that they will present you in a minute So that's the basic interface. You can view co-say The syntax highlighted code source and for instance the number of Source lines of code in package. So on the left you see for the Linux kernel All the C code all the XML C++ extra code number of lines and we also provide some suit statistics So you can see the evolution of the millions of lines of code So for unstable there is a lot Way more than stretch. That's because we have many versions of Chromium kernel extra that add up So last year at Debian. We were developing a patch tracker and a copyright tracker Well now everything works fine. Thanks to our previous GSOc student, Ernestis. I represent this You can treat out sources.debian.net slash patches which replaces the old patch tracker That is a P&M It looks like this for any package. You can bruise the patches that are applied You can see all the difference on the on which files they are applied and you can bruise the With the patch syntax colorized to Second feature the copyright tracker. So for copyright passable files Represent all the licenses and all the files on which felt they they are applied So it looks like this Basically, you can you can bruise all the other files and see the license So that's for Firefox. You can see Modilla Public License or GPL2-3 And you can scroll to actually read the licenses that are applied Restrictions we need machine machine passable data for this So it only works currently with the 3.0 quilt version of patches and we need machine passable debian slash copyright So if If it's not possible for your package, please add it. We need it Now go mobile So I found a lot of people got this kind of devices nowadays, so we really need to go mobile You can you can have the source code in your pocket Raise your hands if you're bored in the in the middle We'll have to get a fancier design with Use the bootstrap framework. So it's quite nice, but still links compatible. Don't worry And we will add new features So we had a problem previously it looked like this. It's not really handy. It looks like nothing and it was a bit annoying to Well scroll scroll zoom in zoom out on your on your package. So That's work in progress and it will look like this It actually already does but not for that part not for every page In bruiser edition of files. So last year Raphael geysers implemented a Chromium and Firefox plugin to allow the edition of files directly in your In your browser so I can show you Demonstration of this So that's a random file and you you get an edit button So you can change this deep edit And you can email a patch directly So you can edit any file in any deviant package and email the patch to the maintainer It's very useful to correct typos quite fast But currently it requires a plug-in. We wanted integrated natively in depth sources for desktop and mobile So you can actually you will be able to patch deviant from your phone from anywhere I've grown that is it's work in progress. We have a gsoc student who is working on this I run the LNA If you want to help that she's always welcome, of course Well, that's all it was a bit short, but we have time for questions and discussion. Thank you What is the plan for sources to be an org? There is a discussion about this with the DSA I'm not in the email loop Stefan was a key release taking taking care of this I think it should appear. I don't really know. I hope so Work in progress Thank you So the edit in place that uses report pack as a backend and it requires the user to set up a local mayor server and configure it To edit the files. Yes. No, you just need a browser and you can edit files in your browser Then you generate a diff that you can download and email yourself or just click the email button Yeah, but but the email functionality you require so locally set up No, it will just open your email client. I can do I can do it if we have time Or do you see I miss the beginning of the talk so maybe you address this but Or do you see this fitting with code search on one side and snap shut them your nog on the other side? Shouldn't this all be a single big service? Yes, it should be possible But we don't have the same database as cultures. That's really I don't know how it works, but they have a big database of all the c tags in unstable That we don't do but I guess it could be manageable with the snapshot. I don't know. I don't know how it works That's a good idea Did you had trouble with accessibility and sources dot devian.net? Or do you know whether it's fully accessible because I recently got the book reports that some Bootstrap features are not For tracker and we never got any any bug reports for this. So we try to make some nice html 5 accessible I know I'd like some reports of people But with the new mobile version And the new mobile slash desktop version. It should be cleaner So more accessible. Thank you Thank you for the speaker


Thank you. All right. Once again, welcome, everyone, to our June webinar on user-friendly OER course design for remote and face-to-face. This is Una Daly from the Community College Consortium for OER, and we're very pleased to have you with us today. I wanted to start this webinar with just a few seconds of silence for the anguish and pain that's been going on in our nation over the last week. Reflecting back on the police brutality and some of the responses that have been made which have created such a dissension and discord. So thank you for your patience for just a few moments to focus. Thank you. All right. Well, we're excited to have a large group with us today. We had over 300 registrants. So we know that this is a topic near and dear to everyone's heart. And OER is something that is a natural fit with online learning, as well as, of course, supporting face-to-face. But we want to make sure when there's a decision to be made about what materials to use when you need a digital material that OER is looked at first. And we have some wonderful speakers here today, which I will introduce to you in just a moment, who are going to tell you how they do it at their campus and their institution. So we'll have a little discussion on backwards design with course mapping and how that lends itself to OER. And then universal design for learning and accessibility and how that is key for all of our digital materials, regardless of whether it's OER or not. And finally, we'll have a talk on implementing OER design and accessibility at Portland State University. Excuse me. Excuse me, Luna. We have someone has a chat question. Okay. That's great. Thank you, Val. I'll ask my community manager, Liz, to answer that. I suspect it's in the chat window. Yeah, the webinar does seem to be capped at 100. I was under the impression we had upgraded our account and I'm trying to figure out why it's not working. Thank you for that. We are recording this and we will share the slides and the recording with not only those of you who attended but those who were registered and couldn't attend. All right. So I wanted to introduce our speakers. First of all is Dr. Scott Robinson. He's the Associate Director of Digital Learning and Design in the Office of Academic Innovation at Portland State University. So welcome, Scott. Thank you very much. Thank you for joining us today, Scott. Next up we have Ben, and I hope I get this correct, Ben Kontop. He's the instructional designer at the Colorado Community Colleges Online. Hi there. Thank you. That was pretty close. It's a tough one. Yeah. I did have German, but I don't know about, maybe it's not German. All right. And last but certainly not least, I want to introduce Sophia Strickfaden, who is the e-learning technologist at the Colorado Community Colleges Online. Hi, thank you. Welcome to be here. Wonderful.  All right. Very quickly for those of you who might be new to CCCOER, our mission is expanding awareness and access to high quality OER. We've been around for over 10 years. We're going to be celebrating our 13th year here this summer. And OER looks very different, but expanding awareness and access in order to give faculty choices around what they use in their classroom and in order to improve student success and equity. One of our newer initiatives this last fall was around fostering regional OER leadership, and we continue to work on that project to provide those of you who are working at the state and system-wide level guidance around OER and policy, etc. And here is our current set of members, and we are in 35 states, and our most recent members are Los Angeles Southwest College, SUNY Geneseo up in New York in case there was any question, and then Southeast Arkansas College, which of course is in Arkansas. And we were very pleased to have all of them join us, but Southeast Arkansas is our first college in Arkansas. Just a quick call out to our extraordinary stories. This is a website where we've been encouraging you to share the responses that you and folks at your college or even in your community have how they've been addressing COVID-19 issues. And we know that everyone is working many more hours than they're being paid for, but they're doing this to make sure that the students are served and that our institutions continue. And I wanted to mention that OE Global, which is CCC OER's parent organization, our 2020 conference, which is scheduled for November 16th through 20th will be virtual. So we will have three hosts, one in Taiwan, who is our main host and where we were hoping to actually have a face-to-face conference in November, but unfortunately that's not possible now. So Taiwan will be Taiwan Medical University, Ecampus Ontario up in Canada, and TU Delft in the Netherlands will be our co-host. This is a wonderful opportunity for those of you who often can't travel internationally for many reasons, and sometimes it's because your college won't fund that kind of travel. This will be your opportunity to not only participate in the conference, but also to submit and present at the conference. All right. And at this point, I want to turn it over to Ben and Sophia to tell us about their work at the Colorado Community Colleges online. Awesome. Can everybody hear me okay? We can. And would you like me to stop sharing at this point, Ben? No, you're fine. I think I will probably just grab the screen here shortly.  So my name is Ben Kontop, as was said, and with me is Sophia Strickfaden. We work for the Colorado Community Colleges online and we're a branch of the community college system here in Colorado. So that's why that logo is there. And we're going to be talking today about UDL principles, accessibility tips, and just different things about course mapping and backwards design. Well, we'll go through our process and how that applies to OER. So if you wouldn't mind just going to the next slide. We're going to start with a quick survey. And if you would like to take part, just go to a new tab or window and to menti.com and I'm going to share my screen and you'll see a number that you can input. So I'm going to see if I can just grab the screen. All right. Can everybody see that okay? Yes, we can. Excellent. So the number there is 83, 74, 89. And you'll have three questions. The first is out of the following topics, which one would you like to learn more about course mapping and backwards design, specific accessibility tips, UDL skills or nothing specific. Good. Got a couple of responses in. Okay. Okay, now I'll come back to that. I'm going to go to the next question that'll let me. Here we go. And it's a word cloud. So what is one word that comes to mind when you think of backwards design? Could be anything. I'm subjective. Okay. I love word clouds. This is so interesting. Nothing. What? Pass a start with the end in mind. Good. These are great. That's a good one blueprint. We'll be going into mapping kind of similar. All right, we'll do the last one then don't spend too much time on these, but how much of a priority. Do you give accessibility when creating any online components of a course. High priority, medium, low, or you don't really know where to begin. Could be anything could be just a learning tool could be as simple as the fonts that you put into your course or the background color. And more of the yellow. So that's interesting. That's good to see that it's a high priority folks. Okay. And then, should I just show the slides on my screen or would you like to take back over. It's really up to you. I think I welcome you doing that. Okay. All right. So that was an interesting little exercise. Thank you for taking part in that. So as, as we said, me and Sophia are from CCC online that's Colorado Community Colleges online. Just a little bit of a background about us we were established in 1998, and we had 52 online students and 450 telecourse students at that time. Those telecourse students we would send them video tapes basically VHS tapes and they would take the course that way so we've come a long way since then. So the Colorado Community College system and what that essentially means is, if a student for example at Red Rocks Community Colleges needs to take a history course in the summer. They, and let's say their home college of Red Rocks doesn't offer it, they can take it with us and fill that credit requirement with a as it says here a fully remote course in desire to learn D2L. In terms of OER, we've been building OER courses since about 2014, but since 2017 a little point of pride here for us. We started collecting the data and we found that we say 54,353 students over $2.8 million. And for us that that means an OER course for us means that the students have no textbook to pay for. It could be course materials costs but the most important thing is that we've found different OER resources for them. And then I'm going to move on over to the next slide. So what is backwards design. I think a lot of folks I saw a lot of the responses on there some of them are saying blueprint some of them are saying design with the end of mind. So that's a perfect but essentially speaking from straight from the source from Wiggins and McTig. One starts with the end their desired results that is the goals or the standards and then derives a curriculum from the evidence of learning the performances called for by the standard and the teaching needed to equip students to perform. So for us at CCC online, we have a process whereby we, especially during most importantly during OER builds. Our subject matter experts utilize course maps. And our course map. Just bring it up real quick. Our course map looks a little bit like this you'll see we have various tabs at the bottom. And in terms of where we are the most important ones to keep in mind here are the external resources, and then the map itself. The most important thing for us, usually during the process is this map. So we first have the first page here where we have the course details these are pretty generic for any course textbook or we are. And then the course description which we get from the common course numbering system, which is universal for the system for each course. So if we have a history 121 course the course outcomes for that course are going to be the same throughout the system. So the fun part comes in when we get to the map and we have our subject matter expert design the course based upon those course outcomes. So you'll see here we have modules one through five generally speaking we have five modules and of course no matter what it is so we are otherwise. And each of those modules and a typical typically length course would be about three weeks long so at 16 week course we have about three weeks for module one three from module two etc. Could you make that screen just a little larger. Oh sure, of course yes. Is that a little better for everybody. Definitely yeah. Okay. And there is there is a request to get the template so we might. Oh good. Maybe you can share that later in the chat window. Good. Yeah, actually that was something I was going to point out we will be sharing this out with everybody. In case you wanted to take something away from from our talk today. This is a great resource to use. So we're talking about module one here and with an OER build. It's important to, well it's important to always focus in on your module outcomes of course. And for us, that's, I think the beauty of OER. With it with a normal textbook you do have that backbone of course you can base different modules or different weeks of learning on the, let's say the chapters of that textbook. Here I think you have the freedom to really target module outcomes more specifically. So let's say we have a course outcome that is listed in the CCNS and one of our module outcomes. We actually want to match it up with that one we put it right here in this box or the subject matter expert rather we'll put it here, and then they'll match up the letter as seen here to the course outcome. So, again, I think the beauty about it is they're able to target a little bit more specifically. And we've had courses that not only use an OER textbook which is a great resource of course. But we also have some, and it is a big ask but we do have somewhere the subject matter expert is actually building the course themselves, almost writing a textbook themselves and I know that's a lot to ask for a subject matter expert but I think we have the good version of having some really good ones and they are more than happy to write the content, be it having resources sprinkled in and then they have their own voice or something that they're just pulling their own knowledge and writing a textbook essentially speaking. So we have our module outcomes there are topics here. This is especially important for an OER course so that we, we don't stray. Of course, one of the things with OER is that you can have a tendency to find a million different wonderful things but if they're not fitting in with the outcomes that you have set. They're not really worthwhile so just putting something in just for the sake of putting it in is kind of what we wanted to avoid when we say. What are we going to be talking about here and then specifically what reading assignments tied to those topics are we going to be talking about. And beyond that we have our exploration concepts and generally for a long time we had explorations for textbook courses, not OER that were essentially a deeper dive for the subject matter expert to do so like I was saying if you have the baseline of a textbook. And then you wanted to go into something a little bit deeper let's say if it's a biology course and the subject matter expert doesn't feel very satisfied that they're not talking about. We'll say the diversity of life of some kind or, or maybe microbiology, you know there's a specific module that they want to talk about that. And the book just doesn't really cover it. This is where explorations would come in. The course is however, exploration concepts are essentially speaking, unless they're doing an OER text exploration concepts are going to be the content delivery. So what are the things the students are going to be learning in that module. I kind of like to think of this whole column as a bit of a just an upside down triangle in a way so you're starting very broadly right with course outcomes, and then you're kind of narrowing down as you go. So we have the course outcomes, how are they tied to the module outcomes topics, and then more specifically what are they going to be reading, and then assignments what are they going to be doing or discussing or being quizzed on. So it's a great tool. It's something that we try and emphasize for our subject matter experts to really design we have that design with the end in mind. Think about what you want your students to do before you start diving into content building. It's a roadmap that we utilize throughout the build throughout the entirety of the build and remember that these are purely online courses so it's easy to have a little bit of scope creep in terms of subject matter expert building an OER course. So this kind of keeps them keeps in mind a little bit and keeps them remembering what they have to cover. One of the other kind of fun tools about this is the estimated time. So, as I'm sure multiple. Many of you know the Carnegie credit hour, we have to have a certain amount of work for students to be doing depending on the amount of credit hours. And for a three credit course that's generally about 135, 135 in seat hours. It gets a little bit tricky because again we are fully online so it's hard to say what the quote unquote in seat would be but this is a kind of a nice tool to keep the subject matter experts. Again kind of in line and just making sure that they're not straying too far. So if they enter in the number of hours that a student will be doing or what they guesstimate a student will be doing. They're going to populate over here. And so if they see Yikes I have a 30 hour reading and just the first module. I may want to pump the brakes on that. So it's a great tool and it's very useful for them to kind of visualize where they're going in terms of the course the workload for students. And then lastly I just wanted to point out this external resources. It's a really great tool for when building away our courses you can keep all of the material in kind of the same place it's kind of like a one stop shop so if a subject matter experts building it out and they kind of forgot what they had put in module two or what they were going to put that great article from, you know, at the They can always come back to this and find it. Not only do they have the citation for, for us when we're building it out and when we need to cite the source. They have the resource link so the actual location of it. And actually I'd like to just show really quickly. A couple of examples. One is a concern. Go ahead. Continue to increase every time you switch screens it goes back to the lower. Thank you. So in the course map. That's a good point. So this is kind of what it looks like here. Just in the template gives you an example. And then I'll go to one that's actually filled out kind of give you a better visual. Everybody can see that okay but this is from and that's okay. Perfect. This is from an English to 21 course and you can see that the subject matter expert did a great job of not only citing the sources that she'd found, but she actually put the link in as well. So it's just again a one stop shop a great tool for our sneeze to use. And then to actually kind of finish it off a little bit. I'll show you a filled out map and here I'll zoom in a little bit so everybody can see this. Starting with the course details so pretty generic pretty straightforward this is going to be pretty similar, no matter what if you're doing or you are not. Because this will always be from the CCNS our, our main system office. Once again, increase the size. Did it again. I'll learn eventually. So this is just kind of a general idea of what the courses is going to be covering the course description and then the course outcomes that they need. And then here we have the map itself. So we have module one what course outcomes that she expects to cover in the module. And then the module outcomes themselves this is written straight from the SME. And she's, as you can see kind of matched the letters up to what course outcome she feels would, would align. So and then again we have here the topics. So we're not straying too far we have a basic idea of what module one what the students are going to be covering the reading assignments. And this one because the reading assignments and the explorations as I was saying are pretty much the same thing. That's kind of our content delivery system. So as she says, questions built with we are, and then she use, she used a lot of smart history. It's a really great website and a lot of Khan Academy as well. When using or when building her content. She had the out of benefit of just using her own knowledge to kind of supplement. So she was really able to target these outcomes so well. And I think Sophia may talk about this course just a little bit and show an example of it. So essentially speaking that is how we do our backwards design. We're building our own roadmap for the course. And like I said this is something that we go back to all the time during a build. And it's something that I think is is so useful and you don't really. It's become such an ingrained part of our build process that we almost take it for granted but without these I think we would, especially with you we are courses we would really stray off I think a little bit too far and it's so easy for that to happen with with we are builds because there's just so much out there and you're so excited about using it all and this keeps you grounded this keeps you at the thousand foot view. Yeah. So next I think I'm going to hand things off to my partner in crime Sophia. Well you're that over to Sophia. I want to ask you a question. So you as the instructional designer you manage that that sheet and then the the SME or the subject matter expert comes in and and edits it to put in materials or how does that work. So it's actually kind of an interesting process for especially for our builds. The order builds start at least a year in advance. We have our dean or academic dean of the particular course that needs to be built will designate this course is going to be OER and then we actually have our great librarian and give a shout out to Brittany Dudek who is amazing and kind of utilizing and helping out our subject matter experts find these great resources. So she'll come up with some resources for this me. Generally speaking though the subject matter experts will have some ideas in their head of what they want to do and where they want to go in terms of OER. But it is kind of a big ask and you know we are it's a big big process so you have to really give it enough time and put enough effort into it. But generally speaking when we first start to build an I first get contact with a SME that's called our vision meeting. And so we kind of go over the map and I explain all the things I'm basically doing right now. Well how it works you know what they're going to be inputting and then generally speaking after that vision meeting I'll ask them to maybe write just one module in the course map so just do one column and they'll come up with the content. Basically speaking they don't have to have it all at that point in time but they'll just come up with basically the module outcome that they expect to have how it ties to the course outcome and then some general idea you know the topics that they want to talk about. And those kinds of things. And then after the vision meeting and after I see that they've done pretty successfully a module then they can do the rest of the map. We'll have a second meeting called the kickoff and that's where we really go over the map together. We get a good idea of where this course is going to go. It sounds like it's a collaboration. Oh yes yeah 100%. I think that's really important. Yeah. And it's a constant process throughout the build you're you're checking up with your SME making sure things are going okay. And once the course map is kind of approved and we moved on past that and they start building their content. It's it's it's so helpful to have the map and say well you know this doesn't really quite match up with what you wanted to have. And so if it's something that yeah we can change the map we can add this to it. That's something that's just as easy to do just go into the map and change it so. It's a great tool to have so. Great. Thank you so much. Sure. Wonderful I'll jump in. Thank you Ben so I'll touch on a few things that I think Scott will be touching on later with his real real life experience as well. And that is to define accessibility versus universal design for learning because on top of the course mapping process we also have guidelines for accessibility and universal design for learning. So accessibility is really taking any space, whether it's physical or digital, and making it available to as many individuals as possible, often with assistive technology such as a screen reader, or a wheelchair ramp. So universal design for learning is more abstract it's it's a research based set of principles that impact the design and implementation and learning environments so this is regardless of disability or designated need. We don't have learners who have to disclose that they need a certain thing we're just building something from the beginning that meets as many needs and choices that we can. Where you usually see accessibility is where a barrier exists so for instance when you have someone who can't use a mouse. Being able to navigate an online course or learning environment with the tab key, or the arrow keys and the enter key on the keyboard is really important. And universal design for learning, again is a little more abstract but includes some of these choices and how the learners navigate their digital environment. And typically these are broken into three categories engagement representation and action and expression. The best way to sort of look at all of this and see whether or not you're doing something, something in UDL that is compatible with accessibility and ADA is to use the universal design for learning guidelines rubric so this is on the cast.org website. And this will be a link that we can put in the chat to but essentially you're looking at all these different levels based on what part of the brain is stimulated and thought of when you're designing different concepts so for engagement we're looking at the why of learning why are we learning about art history. The what of the learning what is happening at this point in art history, and then the how of learning. How are you as a learner, going to present your knowledge and skills, effectively to let me know that you've met the learning outcomes. So, a lot of this has has a nuance in providing variety in choice variety in visual representation variety in assignment submission styles so whether you have a student who's doing a PowerPoint or an infographic or a narrated video. Those are all choices within the universal design for learning environment. Now they're not always compatible. So that's just something you have to pay attention to some of it is having a quality assurance process which you can see in the bottom left of this image. The graphic gives the accessibility and new deal layers that we utilize in our community college system to give us guidance from the beginning it's really a proactive mapping process. Just as Ben explained, there are resources and files and spreadsheets that we use to collaborate, especially with our subject matter experts who are often instructors of the courses. So one of the things that we make sure happens is for OER courses in the OER resources tab in the course map spreadsheet. We have our quality matters check go through before we build anything in the learning management system to make sure that all of those open educational resources are actually compatible with our accessibility and universal design for learning guidelines that we follow. So that's some of the fun part. I'm going to show you some live examples of where the OER course mapping process has turned into concrete digital environments. So the first one actually is a biology course, and this was built with articulate storyline, which some of you are probably familiar with really it's just a content authoring tool that gives you a step by step or branching scenario or navigable specific is a good way to say it. The best way to show you how we built in accessibility here is to show you the question mark in the bottom right of this window. So when I hover over it, a little window which you might not be able to read pops up and says accessibility notice. If I click on it. For accessibility, you may press the tab key to access the content in this interactive with your screen reader. If you need to access the menu at any time, please press control plus M. All right, so I'll close that. And then I'm going to use my keyboard. So when I use my keyword a yellow box appears around what is selected. So this is, if I was using a screen reader. This is what would be read. So it would read the module on exploration and then the speech battle. If I click tab again, it highlights the next button, which is really hard to see on a webinar. I know but just imagine a little yellow box around the next button. I click enter. It'll take me to the next slide. And the yellow box has moved to the wider white frame. So that's where my screen reader would read next. So that's one example. The next next example is an art history course. This is actually the course that was built based on the course map that Ben shared earlier. So this is exploration number two in module one. And this was built using articulate rise and what has been built here is all of the open educational resources selected by the subject matter expert has been. They've been curated and combined into this one element within the course. So there is a table of contents. The student can click anywhere to get started. And there are accessible videos with closed captions images with alternative text or captions. So this is a readable text compatible with the screen reader articulate rise is automatically accessible. There are some things that you have to do like write the alternative text for the images for it to be compliant. But otherwise it's a really easy tool to to utilize and navigate within this digital accessible open educational environment. The next example is a hand built e-text. We had an instructor for this history course that adopted the American Yop by Stanford University Press Edition and just licensed it under their own Creative Commons license. This is also responsive, which is one of the things that UDL asks for so we can view it as an iPad the students would be able to click through and scroll. We understand that there aren't a lot of graphics in here that's this is still sort of work in process. But it's it's fairly easy to navigate and it's something that is easily embedded within the D2L learning management space. Okay, so that was sort of fast paced and I'm sure we'll have time for questions later. But otherwise, it is Scott Rock since turn to talk about how they've been doing this at his institution. Well, we're switching to Scott there, Sophia. I wanted to ask you the, what was the software that you were using that was identifying the the screen reader focus points the focus windows. What was the software. Yeah, was that something built into your browser. Um, it's it's something that was built into the, the storyline component that we built with articulate storyline. When you click tab, there's a way to make sure that the ordering of when you click tab, the ordering of the things that are selected are in the correct order. Correct software as much as a setting. Okay, in the articulate storyline, I got you and making sure it's yeah, navigating the right way. Yeah, thank you for that. Hello everyone, can you hear me okay. Yes, welcome Scott. Thanks for having me and really appreciate it. Thank you Sophia and Ben for that amazing work and just phenomenal explanation of some really important issues and accessibility and universal design for learning. Yeah, great work. And what I thought I would do is to try and build on that a little bit and perhaps zoom out a little bit in to explain how we try and do very similar things at Portland State University. The Portland State University is about 26,000 students, but just to compare with the more online schools, we have about 25% of our student credit hours are online but relatively few completely online students. And kind of thinking about like how does this work actually get done or how is it supported at an institution. I hope it's helpful just to share a quick slide on on my office, the Office of Academic Innovation, and then kind of go through just a couple bullet points. And talking about the work of doing this accessibility and UDL and OER, and how that how we are is kind of tied into that and some of the issues that we've come across and work through. And then it's hard to, lastly, it's hard to talk about some of this work, especially as we transition from emergency to remote to potentially online courses in the fall. We have to acknowledge the impact that that code is having on that. So real quickly, and there's probably more information on the slide than most of you need, but the point is is that we wouldn't be able to do the work that that Sophia and Ben are doing and in this very intensive course design process without a pretty well developed what we have is essentially a Center for Teaching and Learning or Office of Academic Innovation, which is made up of three kind of groups that collaborate. We're all housed in one place, but we have a traditional education development or teaching learning team. We have my team, the digital learning and design, the course creation or the course design group. And then we also have just the faculty support desk. So, you know, like a help desk and we're all in one place and it's the only place on campus that faculty come for for support. And so it's, it's about six years old and I've been at two other institutions where this model was tried and didn't really work. And so I understand that that pulling this off could be a challenge at some institutions, but I, I could not, we could not handle the scale of work that we do along the lines of accessibility thoughtful course design and OER without what kind of this robust team working together in multiple ways. I do want to say something about the very thoughtful design that Sophia and Ben are talking about and that that as they've alluded to takes a lot of time. And it's, it's difficult to do that work in a compressed amount of time and a lot of what we're being asked to do now as we prep for summer and potentially fall is to think about how we can improve the courses, especially in a fully remote situation. Typically, our, our online course design is about a 10 to 12 week development cycle. Which, you know, sometimes it goes longer than that. And so that gives you some idea of like how long it takes to do some of this work with involving a number of staff, including instructional designers, user experience designers, multimedia professionals and so on. And as Ben mentioned, it's an iterative process. So that that first 10 week development and the first time that course is offered is likely not going to be the way that course ends up right it's just going to keep evolving. So all that to say, when we think about incorporating OER into a course, which we always try, always try and bring up that topic when we're working with faculty, we found that it can be just doing that lift of utilizing OER can be a lift and we've been very fortunate for very fortunate that our library has been able to create a grant program in order to help faculty to do that work. As you can see, there's just a few different levels, depending on kind of the amount of work it would require. Starting with something that where they're just adopting a textbook and open stacks textbook, or whether they're taking that and adapting it and maybe it's going to influence the way they do their labs. And so that may take much more time. Kind of the longest time frame, which is well over a year is if they're actually creating a textbook. We have I put it in the resources that slide will be coming up later at the end but pdx open is our open repository for for textbooks and have about 25 textbooks that have been offered so far. And that's a rather substantial substantial commitment. But we understand that that it is real work. I'm speaking to we are and in access and accessibility. Ben and Sophia have made some good points. I think our goal right with all of this, especially when we think about OER and open resources, is that we're helping students increase access to resources. That's one of our driving driving goals, but at the same time it's it's not perfect right. Especially during this time we've seen how we it's been it's surfaced how students are. They do have real issues with accessing digital material and for the most part, our OER is access digitally they obviously have the option to pay for a print version which is much, much cheaper and that's great. But we've, as we move to remote this spring. It's just been very apparent that there's a chunk of students that have, you know, they're, they have no, no laptop or they're just accessing courses on their phone. How can we be at least mindful about making resources as accessible as possible in all these variety of ways that students have now to access them or only have the ability to access them in certain ways. Again, I think as we as we go into the summer. You know, as we think about these students that are facing additional challenges. The majority of those challenges are our forces from outside the classroom right we are surveys are showing that it's less about the actual academic work and more about how do I get access and time and resources to function in the classroom when all these other life events are happening. I just want to take a pause there and and put that front and center at least for us is that we feel like during COVID we really mean what ways can we really be attentive to students that are facing these particular challenges. And for us. You know the remote versus the online issue has been a sticky point for our campus. We just finished our faculty survey feedback from spring term. Like I said about 25% of our courses are taught online and of those 25% that were taught online in the spring over 84% of the faculty teaching those fully online courses made changes to their courses, or to the way they facilitate them and I think that's one of the most interesting things of the survey is that online courses aren't necessarily and I'm sure most of you know this but online courses aren't necessarily immune part of the plan to COVID right their students have a lot of other things pressing in on them that they wouldn't otherwise that they wouldn't have that they didn't plan for pre COVID. And, you know, again, that helps us be sensitive to the faculty effort as well as we think about how can they how can they improve that remote learning experience without adding more things to their plate because if this one thing that came out of the survey was loud and clear is that, as you know, faculty are at their end of the rope as far as the amount of time or energy they have to make to learn things or make additional changes and as as as we're doing again the summer and I think it's a great idea we're putting on a call to ask for faculty if they'd be interested in changing out their textbook for an we are for open textbook, because we know it's going to help admit in most cases it's going to help students access that material. At the same time, we, you know, that's a that's a significant amount of work for most faculty to do as well. So, you know, we have to be careful the way we we present those options to faculty and be very mindful of their time. On top of that, there is also, you know, the, the, the limitations that I our office is faced with. We just received a notification last week that our entire office of 25 faculty and staff are are at 32, you know, 20% furlough. So we'll be off every Friday technical. And so how do we moving forward, how do we think about how can we best support faculty and ultimately students with greater reduction in institutional support. So, you know, we could not be more excited about we are and in increasing student access. And especially in this time, it's just that we do want to acknowledge that, you know, there are challenges people, people are working harder than ever, and we want to be sensitive to that. And to kind of have that balance, I think is where we're still trying to figure out what what is working best and how to move forward. But I think we're, we're, we're making some strides in that, in that way, and, you know, much of the future is unknown, but we're sticking together and, and hopefully we can get through the state. I don't have much else and I'll let someone else transition into the question and answer, but I wanted to make sure we left time for at least a few questions and questions. Thank you, Scott. We did have a couple of questions in the chat window. One of you, one was a little bit theoretical I guess or it was from Sophia she asked, what's the benefit of having emerging technology under faculty support and not digital learning and design. What was the, sorry, what was the distinction faculty. Technology is under the, under the faculty support hierarchy rather than the digital learning and design. Right in your Venn diagram. There is a lot of crossover and collaboration. I think the the original, the way those bubbles were drawn was because of the way those offices originally started, they were three different offices. And so it was the six years ago, it was the coming together of those three different units support teaching learning and assessment and the instructional design kind of kind of team. Yeah, that's helpful. Great. Thank you, Scott. You mentioned that 84% of what would be current online instructors. So those who normally teach online, change their courses this spring to address COVID. And I wondered if you might talk a little bit about that and then you didn't mention in detail anyway how you got everybody else online. Did you did you want to address that a little bit. Sure, real quick. So yes, 84% of those instructors that taught at least one fully online course spring term made made significant changes to their online course I think there was a perception that well if you're teaching online you're going to be fine like there's nothing you need to do. One fact that was not true at all right instructors made dramatic changes, primarily spending more time interacting with students right. And and being more flexible with assignment dates due to you know the number of assignments the scope of things and that was our shift. That was probably a shift that people didn't acknowledge was real and took took work and was very much needed. The other courses were shifted from you know face to face or hybrid to what we called remote which was essentially utilizing zoom or something similar to kind of replicate the lecture or contents. And we acknowledge that you know that was kind of an emergency shift and now we're trying to move to what's next what's beyond zoom right. Right. Right. Yeah, thank you for that. Let's see I'm looking for other questions in the in the chat window. See. So there's a there's a question from Amy Lansing that says our other colleges increasing training instructors for instructors online over the summer. Any changes to that training due to the current situation and I can answer on our behalf. We just finished our first round of a very rapidly built course called the essentials of online teaching that gets into this backwards design but not quite into as much detail as our course mapping process. And the idea is that anyone in the community college system, not necessarily specific to the colleges online, but anyone in the community college system. I can sign up for this course so we're starting another session on Monday and there's a very small stipend for instructor benefit excuse me incentive to complete the course. But it yeah so that's what we're doing from our end. And we do have a Center for Academic Excellence that always offers training and support and webinars and things. Yeah, thank you so much, Sophia for sharing that and I know quite a few colleges have been getting online course for faculty and trimmed it a little bit for summer because they want everyone to go through it. What might normally be you know a 10 week course they've cut it down a bit. Oh and here yeah Megan is sharing from Raritan Valley that the train schedule has not been rolled out but there, there will be. And Rebecca at AC I don't know what AC is Rebecca if you want to share with us what that AC stands for. We're glad to see that you have online training schedule before the COVID-19 started and then it was enhanced she said after spring break. CCC OER is going to be offering some short 30 minute tutorials throughout the summer to our members so we'll we'll keep you posted on that. What is beyond zoom. A very good question Joseph, and Nora Zepeda from East LA says they're holding a summer Academy that addresses building community and best practice for online teaching at East Los Angeles thank you for sharing that Nora. And I think that was a joke, Amy right that after zoom is WebEx. I think that the order might be different. While we're waiting for more questions to come in I just wanted to mention that this is the last webinar in our spring series will be starting back up in. If you missed any of our spring webinars of the archive is there on our website. There is you can go directly to that bit.ly CCC OER spring 2020 the archives for all our webinars are available. And we do thank the wonderful speakers who come in from our community to share their expertise with everyone. If you're not on our community email, and you would like to attend these events on a regular basis and hear about other things that are happening in the open community please join our community email we have many. Other networks that post on our community email list as well to share information and we're always looking for equity diversity and inclusion blogs. blog posts and student OER impact stories that you would like to share on our site so contact us. And Liz and I will put our email addresses in the chat window so that you can. You can contact us if you would like to participate and have an guest blog posting on our site. I love to go back to really quick since we have a few more minutes the beyond zoom question. Yeah, so so there are sort of these different levels to remote instruction and one of those is you literally take what you were going to do in class and you deliver it through a web conferencing tool. So going beyond that so going beyond zoom, you would do something like build explorations into your course or you could simply record salt small segments of your lecture, or your material or whatever. And would have happened in the live environment and put it into a short video segment. And I say short because attention spans and navigation and bandwidth they're all these things to consider when you're turning something into a digital format and Scott's giving me a thumbs up. So for instance, an hour and a half lecture in person is much a much different experience. I'm in the online environment, partially because you're introducing Internet speed computers, hardware quality, the number of people that are connected to the Internet in a given space or zip code or service whatever. And that's something we're seeing actually with everyone being remote right now is that our Internet providers and bandwidth has significantly decreased. So that's sort of what going beyond zoom is is hinting at is creating these asynchronous experiences that give the students the opportunity to learn at the time that they need to at the pace that they prefer. Thank you Sophia for that really thoughtful explanation about moving from that synchronous zoom model to an asynchronous model where students can access things at the time that they need them. And there was a question in here about the course map and Ben is going to email that over to Liz and I and we will we will make sure that we include that with the slides and the recording message that will go out to everyone who registered. At this point, I want to thank once again our speakers, Scott from Portland State and Ben and Sophia from the Colorado colleges online. This was extremely helpful, informative and topical, you know, fresh off the fresh off the, I don't know what the word is, but recent recent data which is can be really useful for everyone. So thank you all so much for joining us and thank you to all of you who came today I think we had something close to about 120 folks who attended. And we'll stay online for a little bit longer but we can stop the recording Liz and if you want to continue to ask questions in the chat window please please do so.


This next speaker is someone that I'm fortunate to call a friend. One of the best things that came out of staying home all the time during the pandemic is the opportunity to connect with people like Noir in a different way through apps like Clubhouse. If you're in SEO and in Clubhouse, you've most likely been in one of the many welcoming and fun rooms hosted by Noir with a very eye-catching poop emoji in the title. Noir is the product director at two October's. He is a technical marketer, nicknamed the Kraken, who is happiest building SEO tools, automations, data pipelines, and communities. When not in the lab, he loves skiing, fly fishing, camping with family, and walking his dog Shadow, who have heard a few times in the Clubhouse room I mentioned earlier. I've been fortunate to see a preview of what Noir is presenting today, and I promise it's an exciting one. Buckle up. Howdy Moz fans! I am so stoked to talk with you today about Google Search Console data because I know it's going to completely revolutionize how you do SEO. It's going to allow you to see tons more data with so much more context, and it's going to allow you to get your work done so much faster. To get started, let's look at my favorite view of space. It's called the Hubble Ultra Deep Field. This is also our oldest view of the universe. Inside, we can see tens of thousands of galaxies, all of which takes place in the size of a baseball held about 100 meters away. Why is this relevant? Well, using the API is a lot like unleashing the power of Hubble on our search data. It's the difference between having a sense of what's going on and the ability to see so much more with so much more clarity. To set the stage, let's jump into Search Console's performance tab so that we can understand why this tool just isn't good enough and why the API is so much better. If we perform a search for a key brand on our website, we can see a number of things, right? The first thing that we see is that we just get a thousand rows of data. Search Console only lets us see, analyze, or export out of the tool a thousand rows of data at a time, which is a total bummer, especially when we know that the API delivers 25 times as much data for that exact same search. And what about context? Well, the performance tab allows us to see one dimension at a time. For me, that's just not good enough. I need to see multiple dimensions combined together in order to generate context. Alright, so the performance tab hurts. We get that, right? We also know it's super slow. It's crazy tedious. There's tons of clicking around to find information, and there's lots of context shifting. And you're probably wondering, is there a better way? And I'm here to tell you, yes, there is. And let's explore that. This is the first page from a tool that we're now building that we call Explore. You can see here that we have multiple dimensions together with our metrics combined at that combined level. So we can see the position for a query on a specific page. Isn't that killer? Because then we can understand what page we need to optimize in order to drive results for a specific query. All of our metrics down below are presented independently so that there's no logarithmic scale, clouding context. We can filter in any number of ways around the top and right side, whether it's question words, different steps of the buyer funnel, or whether it's by position, impressions, and clicks. How's this for context? Totally killer. Alright, so 25 times the amount of data is awesome, but where's the money? Where's the real value? Where's the meat? Okay, so to understand this, we did a really fun little thought exercise. We compared the amount of clicks that we could see for that one search inside Search Console against what we could get from the API. It's not about the rows, right? It's about the actual clicks that we're missing. We were able to establish that there are about 7,000 clicks. And if we multiplied that by our site's average conversion rate and by our average order value, we were able to see that there was about $40,000 worth of revenue that we couldn't see, that it was hidden inside the tool. And that's just one out of 285 brands on the site. Total bummer. And if we expand that thought exercise to the bottom of the funnel terms, we found that that number was much larger. You see the API gives just an astonishing amount of data. And even better, if you grab data from the API and visualize it in the tools that you build, you can have different ways of analyzing the data that match your workflows. You're not stuck inside anyone else's tool anymore. You can analyze data that in ways that match the questions and answers that you need to drive performance. I think that's so powerful. And one of the key ways that we can accomplish this is by building multiple layers of filters in order to get to our answers super quickly. We're going to go deep into this really quickly here. Again, we can see tons and tons of context. I know this is what you're thinking and you're probably wondering this. And that's why I'm here to kind of show you the system that we use to build Explorer. We built a way to grab data out of Google Search Console's API. We then push it up to Google BigQuery, which is just this amazing database. And then we use Google Data Studio as our front end tool in order to drive analysis to make great decisions to have meaningful impacts on our client's performance. All right, so how do we get the data? And as we look at this, this is a great time to just take a quick time out. Just to reestablish why this exact moment is so important for the future of search. Before now, massive corporations and only the top enterprise agencies had either the internal technical skills or the budget to be able to afford data warehousing at scale, which is how we store all of our search data and databases. But multiple different technological advancements both on the cloud technology and data storage pricing have now made it possible for all of us to be able to afford this technology. And what that means is that the playing field is about to get level. That's why I'm especially stoked about newcomers like Jepto because they've been able to bring the pricing for data storage down so dramatically that it makes it possible for all of us. Let's get into the costs a little bit more. You see, getting data into BigQuery is where the majority of your costs are going to come. You're going to find that depending on which service you decide to go with if you need to use a service, it's going to cost between 10 and hundreds of dollars per month per client to get your data up into BigQuery. Here's the good news. BigQuery is super, super reasonable. It's going to cost between two and 25 cents per client per month in order to store all that data. Here's the better news. Data Studio is 100% free. Isn't that amazing? OK. So you're probably wondering, what are the advantages? What are the benefits? How can I crush my competition? What do I get if I put a tooling like this in place? Well, the first thing you're going to find is it's so crazy fast. In terms of how long it takes for visualizations to load, it might take two to three seconds for BigQuery-driven visualization to load. Whereas if you're working inside Search Console or if you're using the native Data Studio connectors, it could take minutes sometimes for blended data to load. So it's way fast. You're also able to use filters in order to segment your data pretty much any way you want. Here's an example of how we filter data for both organic versus Google My Business queries. To learn how to do this, you're going to want to learn all about calculated fields and something called case statements. I know, whoa, technical jargon jargon jargon. Keep in mind, there's tons of links at the end of the deck and my DMs are totally open. Please reach out to me on Twitter or send me an email if I can help you in your journey because I'm so stoked to help anybody. And of course, be patient as you're learning something new because with exploration comes challenges. But stick with it because once you learn how to do this, you're going to uncover whole new ways of doing analysis that you haven't even known were possible before, like position bucketing. This is something that's only possible if you put your data up into a database like BigQuery. I thought you could do this in Data Studio before. I didn't even realize how wrong I was until I saw this tweet from Kyle. After I saw this, I then went down a 15-hour rabbit hole to make a very long story short. It's not possible unless you have your data up in a database. You're going to love that embraced position bucketing. You can also segment your data based on branded or non-branded. You can also split up your site based on directory structure to find issues and opportunities. You can also filter out based on your key brands so that you can either learn to optimize specific brands or groups of brands. How do we use it? Well, at two October's, we love thinking about the buyer journey. So we built tooling around that. One of the pages in our tool that we built is called the bottom of the funnel page. Using this page, analyzing one of our client sites, we found that there was a massive amount of search impressions for queries that included sale and for sale. We saw this and thought it was a total no-brainer to add for sale as a page title suffix on all of our collection pages. Okay, so what happened? Tons of clicks, position improvement, and most importantly, tons of revenue. All of this was uncovered by the tool. So it's just amazing. This is the key takeaway here. Layered filtering is what helps us get from this massive amount of data down to actionable insights really, really quickly. Another page from Explorer that we love is called Topic Explorer. You can see your metrics on the left. You can see all of the search terms on the site in the middle. And we could see all of the URLs on the right. I want to show you how powerful it is, but first I want to show you a little magic. In Data Studio, if you go from View Mode into Edit Mode and you select multiple tables, and then over on the right in the Edit menu, if you scroll down and click Apply Filter, you're going to be able to do different layers of filtering back to back to back, getting very quickly to actionable insights. All right, so with our tool, if you enter a head term, like we just did, it'll then filter our search terms in our URLs, which is awesome. We've just shrunk down our data a little bit. If I then click on one of those rows in the middle table, this is where that magic comes into play. All of my URLs shrink down even further down to five URLs for me to consider. Then if I look at the data, I look at my clicks, impressions, and position, I can start to understand which of these pages I might want to be my Keeper page. I can also see potential cannibalization opportunities because multiple pages are getting clicks and impressions, and I might want to just consolidate that into one URL. We can also see that we might want to internally link to the Keeper page. And if I then perform a SERP analysis, I can then start to learn about search intent, like what type of content, what content structure does Google think needs to be aligned with that particular search? I can then look at my five URLs again and figure out which of them has the right content structure, because as Cain Jameson once told me, you can't brute force intent, i.e. your content has to match with Google's showing. So then you're going to want to keep your page that aligns with that intent. You're also going to want to 301 redirect or de-optimize the other pages. De-optimize might mean taking that head term out of the URL or the page title or other meaningful areas of the page, like headings. We can also use the same tool to work backwards. Instead of going from terms to URLs, I could click on one of the rows of URLs on the right and it's going to filter all of my search terms, thereby showing me content expansion opportunities, which I love. Okay, so what just happened? Before we did anything, we could see all 317,000 search terms and 15,000 URLs. And in a space of five seconds, I was able to go from all of those terms to one page that I wanted to optimize. And I was able to go from all of the pages on my site down to five in order to then get down to the Keeper page that I wanted to optimize around. So powerful. We can also build tooling around low-hanging fruit. Let's say we want to look at all the stuff that ranks between position four to 15. Say if you're wanting to get everything in the local pack, you can build a page like this that enables you to see only stuff that ranks in that position bucket to find easy win opportunities, right? What about FAQs and content expansion? We love this question searches page for that very reason. This enables us to dive down based on head terms that we enter into the query dropdown or specific pages that we might want to add an FAQ section for or specific questions over on the right. We can filter by those or we can, again, filter by position buckets down in the bottom to find opportunities to add FAQs as sections to pages or to build freestanding FAQ content. Whoa, conditional formatting. I love this. You're going to find it so useful, especially to help your junior staff perform well. Here's a formula that we use to highlight all of our opportunities for stuff that's ranking between position six and 15 and has good search impression volume. Those three things together equal opportunities that are just jumping off the page, right? Okay, so all of that stuff that I've shown you before, you can all see just by natively pulling the data down into BigQuery from the API. Well, what if you pre-process the data up in BigQuery to then see even more information in your search data? This is where the real opportunities, I think, get uncovered. One of the coolest ones that you can see are trending queries. Like, what's performing really well, i.e. getting, or what search term is getting tons more impressions over the last seven days, 14, 30, 60, or 90 days, or which terms are seeing major position changes or click changes. These are super important. Over on the left, you can see the underlines. If you click one of those search terms, it'll take you back to Topic Explorer in order to learn more. I think that's really powerful. Not only that, but you can also create change columns when you're pre-processing the data up in BigQuery. And what that means is that you can have these different columns that are sortable. So you can sort your content based on which ones are seeing the biggest click changes or impression changes or position changes. This is stuff that's just not natively possible. And I think it uncovers tons of insights. Think about a new site, right? Like, mostly when they see impressions, they spike like crazy and drop to nothing, right? Well, what if you were tracking content that was seeing the largest shrinking of impressions over time? Maybe you would want to then change page titles or headings for those particular pages so that as the impressions drop, you don't drop to zero, but you drop to a much higher baseline, thereby growing traffic across your new site. Hat tip to Arnaut Hellermann's on that particular concept. Okay, so what have we learned today? Couple things. Number one, Search Console API is the new table stakes in Search. Period. Mic drop. Not only that, but the combo of the API, BigQuery, and Google Data Studio is, in my opinion, the Goldilocks solution. And I feel like if we're not all embracing this or if you're not embracing this, you're going to get crushed by the competition. And if you do embrace it, you're going to build better content that both ranks and converts. Again, I had a blast with you today. If you have any questions, DM me on Twitter, send me an email. I'd be stoked to help you in your journey. Here are a couple really useful resources. The first is a three-part video series that we made to help you in your journey. The second is a link from Google, and the third is all about building case statements. Thanks so much. I can't wait to see you next year in real life. Ciao.