How do you clean a linen closet? And how often should you clean a linen closet? Great questions. We're going to talk about it today. Hi, there. I'm Angela Brown, and this is Ask a House Cleaner. This is a show where you get to ask a house cleaning question and I get to help you find an answer. Now, today's show is brought to us by Housecall Pro, which is the number one service software for service professionals. And as a small business owner, you need help keeping track of all the details of every job. So if you are upselling, you need to know at what point on your calendar those upsells pop up, and it needs to be queued in so that you can bill your customers in advance and have the money waiting for you and have them on your schedule and have the person dispatched for that job. So check it out at HousecallPro.com forward slash Angela, and they'll walk you on a demo to see if it's right for you. All right, onto today's show. There's a woman that called in and wanted to know how often should we clean our linen closets and how do you do it? All right. So I'm going to show you three linen closets and we're going to go on a tour. We're going to clean out these linen closets. Now, I will share with you this. Linen closets are a great upsell. There are lots of small tasks inside a person's home that we upsell, which we charge more money for. It's on a special schedule and it is not part of a regular maintenance clean. It is not part of a deep clean, okay? It's not part of either one of those. And so we never go inside this closet except on an upsell. There are lots of little projects like that around a house and it's a way for a house cleaning company to generate more money. Now my first recommendation for cleaning out linen closets is that you book them on the walkthrough. So if you're on the walkthrough with the customer and you pass a linen closet, is this a bedroom? No, that's a linen closet. Oh, great. You mentioned and you just mentioned that a couple of times a year, I have cancellations. And so on a cancellation, if you like, I can put you on a wait list because we clean out linen closets on a random basis whenever we get a cancellation and I have a window I can't resell. Are you interested? And a lot of people are like, well, yeah, but you don't want inside my linen closet because we haven't opened it in five years. We just chuffed stuff in there and kind of like hope the door closes, right? So you're going to take everything out and that's a special project that requires special time and special pricing. You might even need special tools or special chemicals in order to clean out what's in there. So it's a special project. So today I'm going to take you on a tour. We're going to go through three linen closets and I'm going to show you exactly what the process is. I'm first going to tell you this. I'm going to pull everything out and we're going to sort it in categories. I'm going to take a quick picture of every category. I'm going to contact the homeowner because they're going to be gone while I'm doing this process and I'm going to do a quick text. Do you want this pile saved? Do you not want this pile saved? What do you want me to do with this stuff? Because there are decisions in there where some of this stuff has to go back in and some of it has to be tossed. So on the walkthrough, it might be possible that they say, oh, I'm really interested. Can we do that soon? If they say that, you're going to do the walkthrough for the closet right then. So you're going to open the closet door and say, tell me briefly about this closet. And then they will say, well, my daughter went off to school and it's been five years since she lived here and we just took all of her shampoos and soaps and everything and chunked them in the closet. So the stuff that's been in there is five or six years old. It's probably not good anymore. It's probably a no longer stable product.  And they might say, no, get rid of all the shampoos and lotions and potions and all that stuff. Just get rid of that. But I do want to keep, I know that one of the closets that I'll be showing you today has some air filters in them. They're the air filters that go in the vents. And so that's where they store them. They just don't have a better place for them. And when we're done cleaning the closet, all of those will go back inside. That's perfectly fine. We just have to understand what the scope of the project is. So what we're going to be doing today is we're going to be figuring out what those shelves are used for. Is there anything in there that we can get rid of? And if not, we're going to fold everything up and organize it after we clean the inside of it and we vacuum it out, make sure there are no mice droppings or any of that stuff inside the closets. So let's go on a little tour and I'll show you three linen closets and how to clean them. This is inside a bathroom that is off the side of the daughter's bedroom and the daughter is now off to college. So we're looking at, it looks like toilet paper and paper towel storage. It's fine if they keep those here, I guess. We have some garbage bags or grocery bags or something there. We have other stuff that looks like medicine, lotions, Vaseline, light bulbs, towels, cloths, stuff. I'm not sure what this is down here. It looks like a container of, I don't know, shampoo, cleaners, something, we'll figure it out. And these are the vent replacements that she mentioned, the air filter replacements. And so she wants those to stay in the closet and we know that the light bulbs also stay in this closet. So when we're done, we will have organized this and created a more useful space honoring still the supply storage area that it has become. Now as I get close to this linen closet, we're going to take a look at what's inside. We have a whole bunch of what looks like cleaning cloths and towels and I'm going to say mismatched cloths and we have some magic erasers and we have a bunch of cleaning supplies and we have some what could be hair supplies. We have stuff down there, toilet paper and other cleaning supplies. This is in a hallway outside of a bedroom and it is a linen closet, I'm guessing because that was a good place to put the linens. As I look inside, the lighting is bad here, but I have some towels at the top that look like bath towels and I have what looks like bedding. I have a couple of boxes here, I'm not sure what that is. And we have some towels and then it looks like more bedding and then it looks like more bedding and more towels and an umbrella and some candy.  I'm going to start out, these are grocery bags, so we'll keep those all contained right there and I'm not going to take out all the toilet paper at the top because that's all that's up there is toilet paper and paper towels, but there are two shelves of paper towels, so I'm going to move all of the paper towels from the bottom shelf up to the top shelf so that there's room for the rest of the toilet paper. As we empty the closet, we're going to use the one touch method where you touch everything only one time if at all possible and then put them in stacks accordingly, whether it's trash or whether it needs to be saved and then make it easy for yourself so we're not picking up and putting stuff down multiple times. Alright, so our top shelf has our toilet paper and our paper towel rolls and that goes all the way to the very back, so I did not move all this stuff out of the top, I just organized it. On this shelf it's empty, the next shelf is empty, the third shelf is empty and the bottom of the floor is empty.  It's not very big at all and so what I'm going to do is clean those baseboards, clean the floor, I'm going to scrub out the grout with my grout brush and I'll clean the whole thing with a paper towel, I'm not even going to get a mop for this. Moving over here we have some stuff that I'm guessing has to go back, I have a sink full of garbage there, I have the grocery bags, I have some personal items of those personal items, I think the only thing I would keep probably is the Vaseline. There is a bottle of perfume there, I don't know what the shelf life on that is but we'll ask about that as well. I have some unopened bottles of mouthwash and I don't know what the shelf life on that is, I'll have to check but those are three or four other things that I would toss, I don't think they're any good and I have some cleaning suspect cleaning supplies that I'm going to recommend they also toss because I'm not sure what's in there and I don't believe that's the original contents. I have a toilet brush and a pumice stone so I'm going to take a quick picture of these and find out exactly what needs to be done with those. All right so you're right down here in the corner of this closet with me and I'm just going over this with a paper towel and I've just scrubbed the floor and I'm just going to wipe this out, it doesn't need to be a big process. See how gunky that is? I noticed that these are actually burned out light bulbs so we're going to throw them away. I'm going to save that but there's a pumice stone in here, I'm going to put that up here for now. I'm going to get rid of both of these, I don't think that's what's really inside there. These, I look at the date and I see that these are actually new so I'm going to hang on to these, she could have bought these just in the last couple weeks I guess so we'll put those back. She says if anything has been unopened, she'll take a look at the dates later so these two have been unopened and I'm just wiping them down so that they don't have dust on them, we'll put those back. That's pretty much empty, we'll throw that away. All right so here's our finished closet, I have the toilet paper and paper towels at the top. On the second shelf I have the grocery bags and the box of whatever she had here down below. I have just an empty shelf with nothing on it and on our next shelf I have the unopened bottles of mouthwash and her cleaning supplies which she did in fact want to keep inside this bathroom. I saw some in the other bathroom, I was trying to put them all together but she wanted them all here and at the bottom I have the vent filters that go there. So that is our closet number one and the customer will be so happy to see that there's just extra space available and that now they can put whatever they want inside that closet. What we got rid of is this is my garbage pile below here, we have to the right a whole bunch of bottles of old things. This is the stuff that was inside the sink, this is a broken scale as she said is 20 years old, it's okay to throw out and then the bottles that we emptied and so of all the things that we're keeping that don't go back in there it's going to be this little stack of whatever this is, they look like designer soaps, a thing of perfume that may or may not be any good and a couple of containers of I don't know peanut cups or something for a party so we'll give those back to the homeowner. Otherwise this is the stuff that I'm going to go get rid of right now, I'll throw those out in the family dumpster and then this closet will be done and we will move on to the next closet. Yay! All right I'm on to closet number two and as I look at these bottles that looks really old it's I don't know stained or whatever this this has been here for a very long time I don't know that this is any good I'm going to try to consolidate the stuff that's good and I'm going to just ask for permission that I can get rid of this. All right so I just pulled these out and I see on one of these containers it says pest control and so it is inside a container that does not match the contents that are inside so now I don't trust any of those containers I don't know what's inside any of those and they all look really old they all look like they've been I don't know left or mixed or used or whatever so I'm going to I'm going to ask permission to dump all of those. All right so for the top we still have some towels we have the cleaning towels we have other types of towels and hand towels we have narrowed it down to the cleaning chemicals that are good she said the mother no longer is using the gerry curl stuff so we got rid of all of that down here in the bottom we do have some hair and junk and garbage so like the other bathroom it's very small I'll put my shoe in there so that we can see how big that is it's a very small you know one and a half tile area so I'm going to wipe that out with a paper towel and then we'll go ahead and we'll put everything back. All right so our second closet ended up being the top shelf just towels the second shelf was just towels the third shelf was towels and cloths and then some toilet paper and then below that we had all of our cleaning supplies and more cleaning supplies that we were able to get up off the floor so that with this shelf here those will be able to breathe I feel better about that and then down here on the floor we just have our grocery sacks in a container so that those can be reused and so at a glance that is the next closet I'm really happy about the way that that turned out and so we will move on to closet number three all right all right so our last closet here it turns out that it's a camping closet so we were close when we thought it was an airbnb closet but the way that it ended up are towels on the top along with linens those are bedsheets and pillowcases on the next section we have mismatched bedding those are air mattresses that have never been used along with a couple of towels we have more towels and linens on the next shelf and then very below on the bottom we have some used air mattresses that are still in good shape and then the machines that I was thinking was a hairdryer was actually not an umbrella or a hairdryer but the machines to blow up the air mattresses so that is our project it is completely finished the things that we ended up taking out were onesies the instructions were to throw the onesies away if there was a pillowcase that had no matches or a towel that had no matches and then over here we have some mismatched hand towels that can be used for camping that will then just go in the washing machine all righty and that is the process of cleaning linen closets and my recommendation is that you do them at least one time and maybe two times a year in order to maintain them the first time it's going to be the hardest after that it's going to be a lesser maintenance clean okay so the first time it might take you a little bit longer the second time it's going to take you maybe half the time so my recommendation is that you do it twice a year put that on the schedule on an ongoing basis all right if you found this helpful give us a thumbs up let us know how we did or leave comments in the notes below and until we meet again leave the world a cleaner place than when you found it


I want to thank you for those of you who did attend the ceremony. It was a beautiful experience. That was my first opportunity to invite different leaders around the world and around our country to come and open the space up for us. You know, to look at this, I want to thank all of you, I want to thank all of you, I want to thank all of you, I want to thank all of you, and open the space up for us. You know, to lead us and take good steps forward and take good steps and good actions and steps to making our world a better place to live for future generations, our children's generation, their children's generation. It's important because we all live on Mother Earth together and we should treat it as such. I'd like to start with our land acknowledgement. We would like to recognize that while we come together for SoCAP 2023, we are gathered within the ethno-historic territory of the Yalamu, Aramae, Sasun, Lanshin, Ramayatush San Francisco, Kostanoan, Kostanoan Aloni-speaking groups, tribal groups of the San Francisco Peninsula, who were intermarried with the Puchun, Thamian, Aloni-speaking tribal groups of San Mateo and Santa Clara counties, who were also intermarried with the East Bay, Karkin, Harkin, Irgin, and Tubin, Kasun, Chochenyo, Aloni-speaking tribal groups of the Alameda counties and Contra Costa counties. These are the direct ancestors of the lineages enrolled in the Muwekma-Aloni tribe, whom were missionized into Mission San Francisco, Santa Clara, and San Jose. This greater Bay Area region, this Aboriginal territory includes the ancestral legally unceded lands of the ancestors of the Muwekma-Aloni tribe, who are the successors of the historic sovereign federally recognized Verona Band of the Alameda county. It is vitally important that we not only recognize the history of the land on which we reside, but also acknowledge the Muwekma-Aloni peoples are alive and flourishing members within the greater San Francisco Bay Area and broader communities today. This land was and continues to be of great significance to the Muwekma-Aloni people and other familial descendants. We recognize that every citizen residing within the greater Bay Area has and continues to benefit from the use and occupation of the tribe's Aboriginal land, since the founding of the city of San Francisco in 1776. While our Aboriginal lands have become home to some of the wealthiest companies in human history, our people whose ancestors have continuously occupied these lands for over 10,000 years continues to suffer from gentrification. We have been, we ask ourselves and ask the greater communities how are we to remain on our homeland with affordable, unaffordable housing, less-deliving increases, unfriendly policies and the lack of federal recognition. If you are interested in sharing or knowing more about the Muwekma, please come and find me and share your networks and knowledge and become an advocate for our Muwekma-Aloni people. So please go to our website, Muwekma.org for more information about our struggles for federal recognition, our struggles for repatriation and our struggles to stay on our 10,000-year-old homeland. We respectfully request that everyone who lives, works or visits the city and county of San Francisco and surrounding towns to be respectful of our Aboriginal lands and natural habitats and consistent with our principles of community, diversity and inclusion, strive to be good citizens on behalf of the Muwekma-Aloni people. I also want to bring to our attention the plight and struggles of all our Indigenous brothers and sisters around the world and ask the Great Spirit to bring peace and bring justice for all peoples. We see the horrific events in Palestine and Israel unfolding in real time. How can it, how can it not remind us, us Indigenous people of our own brutal history of colonization and genocide? We Native Americans understand more than most the effects of what is happening in front of our very eyes. Our own people still struggle with generational trauma from the past atrocities committed against our ancestors. There are about 400 million Indigenous people around the world today in over 90 countries. But wherever they live, Indigenous peoples are among the poorest and most marginalized communities in their societies. If we are to continue to hold the moral high ground, we leaders around the world, we leaders in Indian country must not sit silently while the world's Indigenous continue to struggle to be free. In the words of Martin Luther King, no one is free until we are all free. Thank you. And again, on behalf of the Muwekma Ohlone tribe, we hope you celebrate, honor, and stand in solidarity with all Muwekmas. Muwekma means the people, la gente, in our Chochenyo language. Indigenous tribal communities where their struggles, where the struggles to reverse the adverse colonial legacy suffering affecting all people of color in the greater Bay Area, California, America's, and around the world. We gather and reflect on our sacred land of the ancestral and historic Muwekma Ohlone tribe, Ho.


Et on ne peut pas voir tout ce qu'il y a. Mais on ne peut pas voir tout ce qu'il y a. C'est un campion, c'est très triste pour moi. C'est pas du tout bon. C'est pas du tout bon. Je voudrais remercier les Zambianes pour les conseiller dans le tour de l'élection 2021. Nous avons demandé aux Zambianes d'être mindèles, de voir les gens qui l'ont apporté. Nous sommes maintenant vindicés que Zambia a été un policier. Niveau dans la histoire de la démocratie. Niveau dans la histoire de la police. Niveau dans la histoire de la police. Est-ce qu'il y a une maison de personnes qui a été assurée pour la vente d'un véhicule moteur, pour la vente d'un taito-dit. Niveau dans la histoire de ce pays. Les questions qu'ils demandaient aux gens de faire avec les véhicules moteurs, de faire avec la vente d'un taito-dit. Ils n'ont pas vu aucune évidence que les gens qui l'ont apporté dans la position de ces véhicules moteurs étaient either asked by the police to come and surrender them or asked whether they were in a position of those motor vehicles. Instead they sent more than 200 armed police officers to go and surround the house. This is un head-off, especially that is happening to the wife of the former head-off state who enjoys immunity. This is something that must be worried about. If such a thing can happen to a person who held the highest office of the land what about you and I ordinary citizens?  This is what is becoming of our dear country. I would like to advise Zambians to be on the lookout to be on the lookout. But don't you lose heart because President Edgar Chagwa Lung and Madame Esther Lung have not lost heart because they understand the circumstances under which we are living. They also understand the shortcomings of those people who were given the mandate to govern us. The people were given the mandate to govern us unfortunately have run out of ideas and now they want to detract people's attention from the cost of living. They want to detract people's attention from their decisions to buy VXs or to hold your bought VXs which you didn't want to buy they decide to sell them without following government procedures.  They try to create a storm in the tick up when they talked about the registration of the PF. When they realized that they were drawing a blank they have now come up with yet another scheme. I want to assure Zambians that this is not the end of the journey.  We are happy that they have taken their statements and want to see what will follow from this. We are determined to protect the Zambian people. If indeed a person has committed an offence let the due process of the law be taken. The first thing that a police officer should do if they suspect that a person is in possession of some property which is illegally obtained there is some on them and say come and explain. You don't go and surround their house with armed police officers. Look at the presence here of police officers. Just for questioning a former president you bring 200 police officers. This shows you this shows you that we are being governed by what the late President KK would refer to as scared little men. What Raphael Nakachinda has spoken about is something that you, the press must really follow. How is it that some people have made themselves Spock's persons to start commenting on a matter which the police are still investigating. If the highest person the highest police officer the minister of home affairs the minister of home affairs can start making pronouncements and saying this is what happened while the police are still investigating. What is that showing? It is showing that they have already written the script and they want people to fit into that script but we want to assure Jack Mouimbo that we shall not fall in his trap. We are wiser, we are more experienced than he is. Former president was himself former minister of home affairs. And Campiongo is a more experienced minister of home affairs than Jack Mouimbo. We are more experienced as government Jevis Miller is more experienced as home affairs minister Je vous avais vu quelque chose happening in the history of this country. So Zambians, thank you for coming out. Members of the press, thank you for giving vigil because without you the world would not know what is happening. But the truth of the matter is that our rating as a democratic state is going down the door-drops. All because of the insatiable appetite by one other in the Ididema to try and cast aspasions on Edgar Tagualungo but want to assure them that their appetite will never be satisfied because we are going to soldier on. I want to say thank you very much to all the citizens, particular members of the PF who turned out yesterday who have turned out today that turnout has sent shivers, even more shivers. I'm sure that the people who came up with this scheme are now regretting because yesterday the PF showed that indeed it is still strong it is still formidable within a few minutes we could mobilize. We are ready to take over and the father in the has realized that he cannot manage without creating a crisis the best thing he must do is to surrender, give up there are people ready to run this country. Thank you very much.


All right, let us begin. Let us, we'll turn down the music of Charles Ives. We'll come back to the music of Charles Ives. But let us begin with our discussion of musical form, continuing our discussion of musical form. Last time we talked really about three forms. We talked about verse and chorus in popular music. And we had a wonderful presentation by Frederick Evans. And I hope you came away with the following, that in dealing with verse and chorus, basically you have the same material, you have the same musical material coming back again and again and again. With the chorus we actually have the same text coming back again and again and again. But with the verses, although the music is the same, the text keeps changing each time. We get new trophies or new verses of text. So keep that in mind, verse, chorus, verse, chorus. Sometimes this can start with the chorus, sometimes there's a harmonic change in here that we would call the bridge, but essentially it's the repetition of the same material over and over again in terms of the music, but in terms of the text you get new text each time for the verses. We also talked about the simplest of all of these musical forms, ternary form, right? And that was simply this idea of statement, contrast, statement A, B, A. Very straightforward. Not too much we need to do with that. Today we're going to go on and talk about theme and variations. And with regard to all three of these, I should say that all three of these forms are very old. I could go back into the Middle Ages and get a response of the Middle Ages that is in A, B, A form. I could go back into the Middle Ages and bring up an early fifteenth-century English carol that's in verse and chorus form. I could go back into the Middle Ages and find you instrumental pieces that are in theme and variation form. So these three are very old. Now the fourth one that we talked about, sonata allegro form, is adventitious, is something constructed in the eighteenth century, adventitious to the eighteenth century. So it's something put together in some of that measure by Joseph Haydn and then passed on to his good friend Wolfgang Amadeus Mozart. So sonata allegro form, this big complex musical form, is a little bit different than the other. It's a lot younger. It's a lot newer, beginning with the period of classical music, Mozart, Haydn and Beethoven. All right. With that, by way of an introduction, let's go back to sonata allegro form. We said that was the largest, the most complex of these musical forms. Why are we dealing with this? Well, next, a week from Saturday, we will go to this concert and we will sit there and we will listen to pieces on this concert. The opening piece will be in sonata allegro form. It will be by Mozart. Then we will have a piece by Johannes Brahms in theme and variation form. Then we will have a symphony by Beethoven in five movements. It's an exception, and we'll explain why when we get to it, in five movements. But within those movements we have a couple of instances of sonata allegro form, a couple of instances of theme and variation form, and one instance of ternary form. So all of these forms will be necessary. We will have to understand how these forms work in order for us to really engage that particular concert. For example, you'll be asked to write a review of that concert. And I was thinking this morning, well, a kind of mediocre review would say, well, in the middle of the first movement of the Beethoven piece, and once again we wouldn't call it a song, in the middle of the Beethoven first movement of the Beethoven symphony, things seemed to be disorganized. What I'd like to hear there is, well, in the development section, in the development section of the first movement of the Beethoven symphony, it seemed disorganized because the counterpoint was not clear, because the imitative entries of the parts was not clearly articulated. Now that would be a much more specific sort of response to the music, a much more educated, if you will, response to the music. So that's where we're going with all this to kind of sort of get you to think about precisely where you are and precisely what should be happening, and then is it really happening the way it should be? Now, as said, sonata allegro form is the most difficult of these, and it takes a little extra time to get familiar with it. We're going to be reviewing this in section starting this evening. And don't forget we have this model of what sonata allegro form is. Didn't want to put that up on the board again. Did that last time. But you've got it on page 193 of your textbook, if you want that complex diagram, 193 of your textbook. So get familiar with that and do once again bring your books to section this time, because we'll need them in section this time. So we've got this complex form, and I've figured out over the years the way to sort of wrap your arms around this or get into this, understand this. And it involves the fact that music in the classical period is what we would call rhetorical music. It's doing something at every moment. It is doing, as I see it, one of four theme, things. It's presenting a theme. So we'll have what we call a thematic function. It's moving from point A to point B. Remember with the Beethoven. That's the opening theme, and then the second theme is. Well, those are both themes. That's stating something that we can sing, that we can remember. But Beethoven has to get from point A, the minor, to point B, the more lyrical major. So he writes a transition. So the second functional type here is transitional music. We want to be able to differentiate thematic music from transitional music. Then there are passages, and in Sonata Allegro form, it's in the middle of the movement, that are exclusively developmental, where you take the material and play with it. You can make it expand it and change it that way. You could shorten it, as Beethoven often doesn't work with just particular motives. It tends to sound very complex. There's a lot going on in the development section. It's the most polyphonic, the most contrapuntal, counterpoint, polyphony sort of synonymous, the most complex in terms of the counterpoint. And as we said before, it tends to move around a lot because the composers will pass through different keys in the development section. So we've got so far three of what we call the four functional types, or what I have called the four functional types. Thematic, transitional, developmental. And now we have to talk about the last one, which is the simplest in some ways, cadential, where the composer will just throw on a lot of heavy, simple harmonic motion to slow the music down psychologically, not the tempo actually, but psychologically sort of bring it to a close. So we can say a closing functional type. Again, to review. Thematic, transitional, developmental, and cadential. Those are our four functional types that will show up with any movement of sonata allegro form. Question? What's the last one? Cadential. Was that it? Is Daniel, is that right? Yeah. How do you spell that? Well, just take Cadence, C-A-D-E-N-C-E, and turn it into cadential, T-I-A-L. I don't know if my spell checker kicks that word back or not, but we use that term in music a lot. You know, this was a cadential gesture, suggesting that we're going to get into the end of something. So remember we had Cadence being the end of a phrase. Well, it's just the end of a section here. Any other questions? That was a good question. All right. So to get rolling with this, let's listen to some music now. Enough talk for me. Let's listen to some music. And I'm going to play four excerpts here, mostly here, again, for Mozart. Four excerpts. And you see if you can identify which of the functional types is in play here. Okay, Linda, here we go. Okay, we're going to stop there. Let's review just for a moment. How do you tell these functional types? Well, what are you looking for here, listening for? With thematic, you want to be able to kind of sing it or you recognize it as something that you could walk out of here humming. So it's something that you can sort of take with you. Transitional, this idea of a little bit unsettled and lots of motion. Codential, as I say, that's probably the easiest because bum, bum, bum, bum, bum, bum, bum, bum, bum, bum, bum, something like that, bringing it to an end. And developmental is going to be rather complex, lots of counterpoint going on. So let's go back to the beginning. I'm messing up, Linda, here again, but let's go back to 07 there and we'll start all over with this, with that in mind. Okay, so that's number one. Here's extract number two and excerpt number three and number four. All right, let's go back now and let's hear one more time and then we're going to ask for volunteer to take a stab at which of the four functional types you think this is. Okay? Number one. So what brave soul will take this one on? Carolyn, please. Transitional, that is correct. Yes, that's correct. Now what did you hear there? And it's hard to play the whole thing again, but what were you thinking? Why did you jump to that conclusion? Okay, at the end of it it did kind of slow down. You had a sense of arrival there. There was lots of motion. There was lots of movement, lots of movement. And then at the end a sense of arrival. All right, we've arrived at a new and probably a theme is going to come in at that point. So that is in fact a transition. Let's listen to once again to excerpt number two here, if we could, Linda. Sorry. Bum, okay. But I think the key there is it's very monotonous. You use the word monotonous. It's very monotonous in a way. Bum, bum, bum, bum, bum, bum, bum, bum, bum, or something like that as the melody cascades down against it. But listening to the bass there you can tell that that's just a very monotonous harmonic pattern. So harmonic patterns in cadential passages here, cadential functional type tend to be, as Frederick says, monotonous. Okay, let's go on to number three now. Let's stop it right there and cue that one again. So what do you think about that name, please? Roger. Okay, far away Roger. Thematic. Right. Can you sing it? Play it again for Roger. We're really putting Roger on the spot here this morning. But let's see. You don't have to be... I'll play it to piano. Okay, so that's it. Okay, Roger says I just played it. All right, so that is a melody. Let's cue that again. And just while we're at this, notice what Mozart does with this melody after giving it to us. Sort of does something very interesting, I think. So let's have the beginning of that same number three again, please. So here's our lovely melody. Major or minor? Major. Sweet. Sounds delightful. Now watch what he does here. It just drops a third. Just a little twist to minor there. Same melody, but just lowering that third degree of the scale. Okay, so that's a good example of thematic functional type. Here is extract number four. What about this one? Okay. Well, what about that one? Yeah, go for the obvious answer here. It's going to be name, please? Lena. What? I beg your pardon? Developmental. And why? What did you... Yeah, because it's the only one left, et cetera, et cetera. But could you tell us something that you heard there that sort of backs that up, or confirms that it is developmental? Yeah, many threads weaving in and out, t t t t t t t t dot dot dot dot dot dot dot dot dot dot dot Then somebody else goes, t t t t t dot dot dot dot dot dot dot dot dot dot dot dot. Oh, sort of simultaneously. Many different ideas happening simultaneously, typical of the complexity of the development section. We've got some more on the tape here. We're not going to go through them quite so slowly. Let's play one more. It could be any one of the four. Here's another one. Number five. I think it's still in track three, about 0.37. Takeors there? Name, please. I shouldn't know it. Young lady right in front of Thaddeus. You had your hand up first. Mary Pat, okay? Student student speaking off-mic. It was transitional. And in just one hearing, that's awfully good, but you can hear it kind of building-ttttttttttt and then it stopped, as if it had arrived at the end of the transition. Musical journey was over. So that was transitional. Here's another one. Takeors there? Thaddeus. Okay, it was developmental. Excellent. Then I guess, once again, lots of things going on there. Probably developmental and transitional may sound most They're probably the two that are most difficult to differentiate. Thematic, yeah you can kind of remember that as a melody, cadential, probably pretty straightforward. So there's a tendency with to confuse the transitional and the developmental, it's just that there's oftentimes a developmental, a lot more counterpoint going on. All right, one last one here and then we'll stop this. I mean that sucker into the ground with sort of a sledge hammer of a cadential ending there. Okay? So that should help you when we get to sections this week. We're going to be playing pieces and sort of having you track along where we are in Sonata Allegro form. Let's turn our attention now, unless there are questions. Any questions about that? If not, let's turn our attention now to theme and variation. We're moving on to theme and variation form, which we will also need for our concerts a week from Saturday. Here what we have is not this sort of complex, organic mixture of many different themes, first theme, second theme, concluding theme, and things like that. We have one theme, usually, usually just one theme. And we will get that theme. And then we will get that theme again with something changed. Then we will get that material again with something changed, and again with something changed. So think of this as a kind of series of box cars on a railroad train or something like that. Units more or less the same size, but each of those box cars are going to look a little bit different as it goes by, because it might have a little different logo on it, and a little bit of different ornamental material on it. All right. So we're going to, let's see, for time maybe I'll not do the Ives. We were going to, well maybe we will have a little bit of Ives. Theme and variations, again, goes all the way back to the Middle Ages. And they tend to be written on rather simple themes, particularly patriotic themes. Maybe, I was thinking about this the other day, because patriotic themes are pretty simple. So the simpler the theme, the more likely that theme is to become the basis of a set of theme and variations. Maybe it gives the composer more freedom to pursue. Now I think I brought in some variations of Beethoven on God Save the King. Yeah, here we go. So here's Beethoven writing God Save the King, and here it starts out. All right, so a very simple tune. And then he writes a set of variations. Here's variation one. So there's that tune. Now in the late 1930s, 20th century, Yale's own Charles Ives, I think he was class of, let me know, 1898, something like that. He used to be the organist on the First Church on the Green here. So this is Yale's most famous classical composer, wrote a set of variations on this same tune. But they sound a little bit different, because it's closer to the modern period, and they're performed here on an organ. So Charles Ives' variations on America, preparation time. How long it took that organ sound to clear that church. So that was written right here in New Haven by our own Charles Ives. But again, the point is that it's a very simple idea. It's a rather simple tune. Here's another simple tune that Mozart used. Its original title was variations on A, vous dirai-je maman. Ah, let me tell you maman. And it's a story of a young woman who has gone to the big city and unfortunately lost her virginity. But we know this tune, not with that French text that Mozart first learned it with, but this way. Okay, so that's the tune. But originally it was a kind of French popular song going back into at least the eighteenth century. How many different titles can we give to this? What do you know this as? Twinkle, twinkle, little star. Anything else? What? Ba-ba-black sheep. Didn't Sesame Street used to use letters with it? A-B-C-D, da-a-b-c-d. And so it's gotten a lot of traction over the years. And here's the melody. And here's the first variation. Now my question to you is this. With theme and variation, the composer can keep the theme more or less exactly as it is and change the context around it, or he can change the theme. So which does Mozart do in the first variation? Thoughts about that? Is he changing the theme, or is he keeping the theme exactly the same and changing stuff around it? What do you think? Well, what he's doing is changing the theme. The theme would go... But right at the beginning instead of I get... So there's only really one note that relates to the theme there. And then, well, now I get... So he's sort of changing the theme by making the notes go quicker and ornamenting around those notes. So that's variation one. Now what about variation two? Does he change the theme, or does he just change all the stuff around the theme, and so on? What's he doing there? Caroline? Changing what? I'm sorry, I couldn't hear you. Changing the context. Changing the context. The theme, in the right hand, stays exactly the same. Okay, here is the next one. What's that? Well, it goes with this. So has he changed the theme? Yeah, he's changed the theme rather considerably there. Indeed, we wouldn't know that that had anything to do with Twinkle, Twinkle, Little Star unless we had had, given to us previously, as we have, the melody. So we are hearing in our inner ear... Ya, da, da, da, da, da. So we know that's the basis of this. And if he wants to deviate from that, we can still say, oh yeah, that's related to that. It's getting rather far away from the original, because we've sort of locked in the original in our mind, in our ear at that point. Here is, oh let's skip that one, we don't need it here. What happens here? Is the theme changed, or is it still there, and the context changed? And what rhythmic device is Mozart using here? So did he change the theme there? Well, basically no, except just a little bit, because he was doing what to it. Bum, bum, bum, bum, bum, bum, bum, bum, using syncopation. So he was syncopating the theme. Bum, bum, bum, bum, bum, bum, bum, that kind of thing. And he did one other little fill up here, if you will, in what we might call the B section of the tune. The tune originally went, and now it's going. So what's he done to the melody? Anybody hear that? He went, now it's going, Oscar. Yeah, he's filled in the notes of a diatonic major scale with the other notes, the black keyed notes here, making it a chromatic scale. So he's enriched it a little bit by means of chromaticism. All right, let's go on to another variation by Mozart here. What's the texture of this variation? So we think about the texture of that. Homophonic, monophonic, or polyphonic? Polyphonic, yeah. Was it imitative or non-imitative? Here's the beginning. Imitative, right. So this is actually a kind of throwback to the sound of Bach, and this is what we will be engaging when we come to the fugue. It's like Mozart trying to write in a fugal way here, with lots of imitation. And what happened to the mode in this variation? Well, he's running it up as a scale, but what kind of scale? Minor scale. Okay. And then, oddly, the final variation. What does he do to the meter in this last variation? What happens there? We were going, so what's he done to the meter? Well, let me strip away the bass. He's changed it to triple, by throwing in an extra bar of filler in between each of his basic duple beats. Then we come to maybe, let me just cut to the chase here. At the end of this, he's coming in. What's this, all the way to the end now? What do we call this formally? We talked about that with regard to Sonata Allegro form. It's one of the parts that shows up also in Sonata Allegro form. It has nothing to do really with the theme here. It is a good example of a coda, right? Just something thrown on at the end to say this is at the end. And what's he doing here? What is this? How complex is this? It's just a major triad. He's just ornamenting a major triad. So it's a good, more cadential stuff, sort of very simple material at the end. Okay. Our guest artist is here. I see him at the back, Kensho. Come on up. We're going to do another piece for you. And we're going to talk a little bit about Kensho, a very interesting guy. How many of you know Kensho Watanabe? Have you seen Kensho around? Who's seen Kensho, and in what context? Oh, he's in my biochemistry class. All right, cool. So that means he does hardcore sciences. And you must, too. Good for you.  All right, so hardcore sciences. Anybody else know Kensho from other contexts? Yeah, Elana? He's in the YSO. What does he do in the YSO? Do you see him sitting all the way at the back? No, you see him sitting all the way up in the front. He's the concertmaster of the YSO. Anybody else know Kensho in a different context? Any members of Berkeley College here? Anybody from Berkeley? Nobody from Berkeley? That's a statistical improbability. But you're the conductor of the, one of the conductors of the Berkeley Chamber Orchestra, right? Yeah, so he's a conductor, too. Which is kind of astonishing, because he's not really not a very good musician. He doesn't really know very much about music. Kensho, what note is that? Yeah, what note is this? What note is this? Yeah, E and A. So he has a very keen sense of absolute pitch, which really helps you out if you're in music. Needless to say, as we will be talking more about this, one person in ten thousand has this particular gift statistically. So he's a very impressive guy. And he's also in the five-year MABA program. Right? Yeah, so at the end of four years here, in addition to taking all these heavy-duty science classes, he's been across the street and he's going to get an MA in music at the same time. I don't know. He was a couple minutes late today and he said he hadn't gotten much sleep, and I can sure heck understand why. All right. So we have a – Kensho, what are you up to this year? Everybody can come see you on – what would that be? The 31st of October? What? Yeah, yes. So that you don't want to miss, right? And you kind of have to put that together. Maybe that's why you haven't been getting much sleep. So you're putting that together. And I know that you've got a concert coming up. And if for some reason – God forbid we can't make it to our concert on the 18th, our make-up concert. It could very well be the one on the 19th. Don't you have a concert on the 19th? Yes, we do. So if you want to hear Kensho conduct, you could do that on the 19th of October. All right, so we've got a piece here, and I don't want to get too far behind. It's a piece by Corelli. It's based on a melody and a bass pattern, melody and a bass pattern. And we'll play through little bits of it here. And then we're going to play the whole thing. Do we need to tune again? What do you think? Yes. Okay. Okay. We've tuned the four strings of the violin. We'll play just a little bit. We're going to take this section by section. Jacob here. He's going to point things out as we go along a little bit. Isn't that the most gorgeous sound you've ever heard in a whole? It's amazing. But do you have any idea how long it takes to produce a sound like that?  When did you start playing the violin? I started when I was almost three. Almost three. So you were a late bloomer then. And you're probably so busy with other things. But when you were really focusing exclusively on this, how many hours a day would you practice? Max three hours.   I should have asked that question. Not so much. I'm going to do a little recital in the second semester. Okay. All right. We'll keep our out for that. Okay. And then in variation two, the piano will play the downbeat and the violin plays off the beat. I think for reasons of time, we won't do that one, though, Kencho. Let's go to number three, where we get a good example of staccato in music, sort of short pointed notes. Okay. So we'll stop there. So when you hear Kencho playing staccato, then you know that we are in variation three. Variation four, he's playing sixteenth notes. So it's going to go fairly fast here, I guess, or maybe not, but he's got a lot to do here in variation four. Okay. So this is going to be a workout for me. I hope I can keep up with this lad today. All right. Then, yes, the one that sort of scares me is variation five, because then he plays the theme and I have all of this fast stuff underneath. Let's just do a little bit of that. So that's how the lovely, lovely theme there. Now, number six is sort of fun, because the interest here is in the bass of the piano. It's a good example of something we'll be talking a lot about in our course, walking bass. So the notes are all, for the most part, contiguous and they all come in the same note value, in this case the eighth note. Here's the beat and then he plays the melody against that. In number seven, we have the violin playing arpeggios. We've talked about that. So here's some arpeggios in the violin. That'll give you a sense of that. Number eight is a tricky one for us to keeping it together because of the triplet pattern. So let's do a little bit with that. Then we have sort of an interlude. It's like a transition. Ten, we're not going to do anything with right now. The violin plays harmony while there's a kind of fast pattern underneath. Eleven is sort of my favorite, but it's a tricky one because of the syncopation between the two instruments. So that's kind of a fun one. And let's see. We need to tell them also. I like maybe number thirteen is really my favorite because I got a very simple theme to play and he has to work like crazy. And toward the end of that he's playing triple stops. It's not that the violin just plays one line. The violin can play two notes at the same time. It can play three notes at the same time. And if you really rip across and shift quickly or just move your bow quickly across the strings you can give the impression of four pitches, but they all four have to be in tune. So you've got to have four fingers usually in four different spots and that's hard to do. You want to play a quadruple stop form there? It's just any old wearer. So when you hear those chords, the violin playing chord, oh, that's easy. You know, on a piano or whatever it is, that's easy on the piano. That's hard on these string instruments because you've got to get four different fingers in four different spots and each of those notes have to be adjusted just fractionately, just right for it to stay in tune. When he does it you think it's very simple, right? Easy to do. It takes years to be able to do that. Questions before we launch into this? Any questions? So we're going to do the whole thing for you. Now be patient. We're going to run over just a little bit today. But believe me, particularly the end, you'll like it. So Kensho Watanabe playing theme and variations on Corelli's tune and bass, La Folia. When I was filling, sorry. Okay, now we are back to it. I'm very sorry. We found it. Okay. We just have all these pages and they go right sometimes. Sorry. It's a great treat for me just to be able to play with a guy. What a luxury. Thank you so much. Thank you so much. Beautiful, beautiful music.


Thank you very much. I have a very nice afternoon. I'm very happy to be here and You can also join Yes, what it's all about.  Who is ever Mr. due date within the course? I did Do all your participants and all your staff members?  It never happens So what could you do? I just set up a Big green when it is So what can you do? I just set up a really bad course. So I don't Intend that you build courses like this. So it's just basic material in there There's an e-assessment Participants have to take a quiz and there's notifications in there What you could do is you just put the students in there and now again you check who has finished and send a notification But how does it work in an environment where there are multiple students coming in at different times? Or as we had for before in workplace where you've got employees you've got Onboarding you've got different participants coming in at different times and it gets tricky Therefore we developed a plugin that's called eductic reminder So when you've got coming when you've got different participants coming in at different times You can't really set a fixed due date You start to get relative dates like you would like to have someone to complete the course within the first like 21 days So what can you do? This is a tactic reminder is an activity you can just add to your course and at the very course level You can add specific tasks like you can send a welcome message Right after the student has been enrolled into the course It doesn't matter how he gets enrolled self-enrollment some magic attachment to your campus management system or in Mule workplace with dynamic rules Once the student gets enrolled he gets a welcome message Then there could be a first reminder after like 14 days after his very specific enrollment With a specific message sent to him the second reminder at the second at 21 days or a specific reminder to a specific group or Something positive if he or she completes the course you can say yay you completed the course in time well done Yeah, you can continue with the next course So it's not just a reminder tool, but it's also that's due a tool for student engagement where you have positive messages in there How does it work? The first part is you'd select on to whom to send the message You can either select Enrollment to the course you can select inactive participants enrolled into the course You can select a criteria who has already completed the course or has not yet completed the course You can set conditions on activities or you can set our conditions on course completion and activities So you can become pretty tricky You can also select target groups Within your course so you can send on some messages to group a or some messages to group B And then you select when to send so the condition this can I be fixed dates, which is quite straightforward and easy Or you can make dates based on specific conditions like if the enrollment has been done Send five minutes later or if the student has not passed quiz one within 21 days send this message next part is To create a message It's just like normal messaging system. You can write any text You have placeholders dynamic placeholders to put in course specific and user specific content and once the message is placed It will be sent out via Moodle messaging system either the pop-up message come up as a moodle message on the moodle app Or via email or whatever messaging channels you have set up Same holds true for reports Because there's not only the student who needs to be reminded there's also Members of your staff who are in charge for this course for example, so you can say I'll select Roles within the course you can select specific emails and you've got a template again This template will be sent to the specific roles informing about messages that have been sent out There's also an overview what has been said you can activate and deactivate tasks. You can add them You can also see a history on what has been sent and when it has been sent And it's straight available for all mood currently supported moodle versions. So the key features It's set up per course. It's smart. It's automatic You can start multiple tasks within your course It's flexible so you can select who to send and when to send their placeholders to create Efficient messages with an with a direct information on what the next step is supposed to be You can send reports. You can have conditions and filters And you can have relative states for sending So it's available more information is available on our website you can just click on this QR code and get all the information there and You can also scan the code in the middle. These are my personal V card contacts Just give me a call. I'll be after talk We have a couple of questions and that's what I'll be outside So feel free to contact me directly to get more information. Thanks very much and enjoy the tape Hello, my name is Caroline and this is my boss runa as you just witnessed. He didn't want the stage. I get the stage We're a vocational school. So we train all kinds of like chefs and carpenters and stuff We have around these 6,000 students coming through per year in our vocational department. We have different departments We started our Moodle journey in 2018 and we really got around to it in 2020 Before the pandemic though and we worked with a goal that says 2024 all of our entry courses have to have what we call a learning package a Learning package is essentially just a set of courses like most of you probably have in your schools The thing we want to talk about is how we do it differently how we make that course content because we don't leave it to the teachers Will you click? Thank you Green one Thank you We work in a triangle. I My title is digitalization consultant, which is a little bit broader, but my essential role is as a Moodle admin My boss will tell you about that later We have two other corners of our triangle the teachers are our essential ones Because these teachers are not educated as teachers. They are subject matter experts They are a very good plumber who wants to teach they come into our school We hire them and then we try to teach them how to be teachers and Didactics and pedagogy and everything But we don't want to burden them with the extra of having to learn to also create Digital learning so that's what we have the development department for the development department is 13 to 15 colleagues who have a higher education in either Edited active learning design or graphic design user experience and all of these and So whenever we decide okay now the carpenters they need a learning package the development department they go out They talk to the teacher team They ask them how do you train? What do you would you like to do? Is there any differences in? How you do it now and what do you want to do in the future? And they ask all these questions and then they go back and they start to set up a structure in Moodle They figure out where do we want an assignment? Where do we want to quiz and all these things and they do a lot of back and forth with the teachers and they develop this package? That is essentially then delivered to the teacher and the teacher just has to know what's in it. They have to Tell what should be different and they need to be the ones to tell us now We need an update and all these things, but they don't need to know how to set up an assignment in Moodle They only need to know how to look at the students submission and how to grade it and so on And then there's the last corner Yeah, I think it's the best way that you don't present yourself So to do this we then have the Moodle admin so they would take away the technical barriers together with our Moodle Partner so so they can concentrate on what they're there for to do the education that we want So Caroline is responsible of doing the daily support for the teachers Doing the challenge when they come with a dream of doing a certain assignment or a certain Way of structurizing the digital learning path so you can challenge that what is capable in Moodle and find the solution And the same as they've done the development team is also looking into a new way of way of learning and adapting that So this is the core cooperation between those three three departments And in that way the teacher can be teach teachers. They can teach Plumbing Carpenting some is really hard to do digitally, but we're trying to move them slowly into the path this is just essentially to summarize because My role is he just said I need to have both The didactic knowledge, but also knowing about Moodle. Thank God too that we have our Moodle partner as well, but I'm in the middle here And it's my essential role is that of being able to be in both camps Which also allows the development department to focus really on Design of the learning package. They don't have to know either how the very deep parts of Moodle work I am there for that. They come in and ask questions But mostly for our teachers what it does is and what we see in results is that They are more encouraged to use Moodle. It's a lot to go out and say to Carpenters Hey, I know you use a saw and a hammer, but let's do it digitally They're much more open to what can we do in a digital space And that's what we want them to be we want them to be enthusiastic because they also have to translate it to the students themselves because They might even though we deal with a generation that is supposed to be very digital and everything. It's not always the Reality out there, but when we have the teachers be enthusiastic about it and tell them what we needed for it Works a lot better Yeah, that is good Okay, good afternoon everybody. My name is Anna. I'm coming from the Center for Genomic Regulations here G I will explain first before jumping in what is Moodle what we are because I think that we are a weird case Based on what I've seen here. We are not a university. We don't have Thousands of students or courses or trainings. We are not a private company We are a biomedical research public Institute to make it a bit more difficult so So as I was mentioning know We are something a bit different We have around 500 researchers from which some of them are students that are enrolled to an external university But they will spend most of the time in our center. So We are using Moodle in a little scale, let's say We have internal courses that we developed and we have bloated in our Moodle that we also started in 2018 and then we also have institutional training and international training These are some of the pictures of some of the hybrid online and Presential courses. So as I was mentioning, we have used Moodle for internal courses Not only for those then we open it to these international courses These are very special courses because are tiny looking in numbers. Maybe it's for 10 20 people and They are coming from all over the world from these 20 people. We have 15 different nationalities And all these people is coming to learn a new technique something that has just emerged within the research in the biomedical field So we want to be very hands-on courses and they are very practical But we also have our Moodle course embedded where we have all the information all the exercise tutorials everything that we do within this training And then as we are a very small Institute and also a small department We have been trying to use Moodle in a more creative way For example, we've been using it for recruitment processes building some courses for the candidates or for the recruiters We have been using it for example like a welcome treasure hunt within the Institute It's a big building of 2,000 people, but we are a small Institute embedded in the building So we've been trying to create it something a bit different. No, we've been using it for project meetings for Conference scientific conferences where we can also include all the knowledge So this is our learning platform and we've been using some Tools plugins well many of those that you already know, no, but based on our experience It's been very useful to have some Templates of different courses that we've been created and make better year after year We've been using many different types of plugins and blocks Something as simple as the time zone clock. No in the blocks had it's very useful for us because we have people from all over the world And they are connecting in a specific time and moment We also well, this is something I think that most of you use no course certificate attendance tool H5P and so on and then also we've been using a lot of other external tools that we've been having embedded especially padlet where we have When we have all our trainings know we try to make people know each other because in the scientific community It's very important that the few scientists that are using a specific technique have the chance to learn and know from each other So we like them to know them Before they join the course in Barcelona or if it's online or nine and also to know where they are coming from where they are connecting and so on and Then of course we are being using all the tools know to make the presentation and the course as interactive as possible And that's it. Thank you Hello, everyone. Konnichiwa I'm Kang Wei from J.I. University in Japan I will be giving a writing talk with this title Moodle Tokyo Cafe fostering organic discussions and knowledge sharing The Moodle Tokyo Cafe is a Moodle user event held in Japan past held on November 3rd, 2011 and held monthly until last month when it will hold its 180th events In recent years it has been used as a place to share topics related to Moodle brought by participants for about two hours each time Moodle Tokyo Cafe is sometimes held in the form of the one-day workshop to provide Hanzo opportunity based on topics discussed at the Moodle Tokyo Cafe The themes of recent sessions are as follows Knowledge based enabled by Moodle Privacy protection and data duration Something is wrong with my Moodle Moodle 4.1 quick review Is there a reminder function and so on No, why? Why is a cafe a cafe? Moodle Tokyo Cafe is not a member's only community But a site that appears regularly for this distressed mood ones a point No advantage protection preparation is required No participation fee is required No qualification is required No one is forced to do anything So you can even just have a cup of coffee Because Moodle Tokyo Cafe is such an event you'll never know what will happen Witness the presenter come up with a new idea during a presentation My problem solved someone else's problem A business between participants is formed on the spot Yes, organic discussions of inspiration and Improvisation in an open forum That is the style of Moodle Cafe Thank you Yeah, that's it He's master of Moodle Tokyo Cafe And he runs Moodle at the Yokohama City Fire Bureau For the educational fire Firefighters Moodle Tokyo Cafe 12th anniversary event will be held in Tokyo on November 3rd, 2033 The event is free of charge and open to everyone with a prior registration If you have time please come and join us. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you so much Thank you so much to our lightning talk presenters I think you actually have a harder job than some some of the people presenting longer presentations We do have some time for questions. So if anyone has any questions Anna, can I ask you to jump up and we'll Flick between the presenters and any questions. Is there anyone? Wanted to chat with any of the presenters Okay, I actually have a question for for you Because I like the idea of your community that you've built. How did you reach the community? How do they know that the cafe exists? Just only face with Some people will come with imitation. Yes Well, this one's for Carolina and North Zealand in general Who is on the development team like is it like a graphic design? Do you have a video producer who's like what kind of skills are on your development team? We have a there's They're always changing a little bit, but they currently have I think 13 members on the team. They have a user experience Background they all have academic background of some sort Most of them have some sort of learning design background, but they also try We started out with only learning design backgrounds And then we found out we also needed the visual because they do everything like they do images and icons and buttons and everything And that's what we needed the user experience for and especially also the graphic designer is new added to the team And it's already got has a lot of value Oh couple over here It's for the mood all the cafe In what kind of organization does this community take place? Thank you What yeah In what organization what kind of organization Take place many organization someone is a professor some eyes Just stuff Fire fighters Summer is a company director and so many Are they private companies or administration too? Yeah, yes, they will come. Yes. Thank you Hi, my question is for Andreas Hello Hi So and this is quite specific But is it possible to use the smart reminders plug-in for the completion of like courses like say after a certain? period of completion No To be straight It's not it's just meant for sending messages and doing reminders Purpose of this plug-in is to have one course just as a simple little course And if you want to retake this course you have to take others some other plugins to reset the course or duplicate the course Or use will work place or whatever It's not doing anything to the course Anybody else one more Also about the smart reminders the message that are sent to the Students can be translated to multiple languages like to be sent to the language that the user is using Currently not you have to just put in all the text In the long run you could actually we could actually do tell something like Templating where you have got templates and these templates could have translations or you can have some of things But at the very moment you are limited to doing it. So just the text you put in But doing groups maybe groups of people with a certain language could be a worker on for now but can you create like Single notificate multiple notifications for the same course with the same rule absolutely. Yes


I am Rusty Komori and this is Beyond the Lines. We broadcast live on Mondays from the beautiful Think Tech Hawaii TV studio in the Pioneer Plaza in downtown Honolulu. This show is based on my book which is also titled Beyond the Lines and it's about creating a superior culture of excellence, leadership and finding greatness. My special guest today is Juno Chung. He is the owner of the very popular Koa pancake house which has multiple locations across Oahu. It's been an extremely successful family run business for over 30 years and today we are going beyond pancakes. Hey Juno, welcome to the show today. Thank you for having me Rusty. Well I'm excited to have you here. I know you went to Marinal in your youth. What did you like going to Marinal? Oh I loved it. You know small class sizes, the school is very small, you know the teachers get to know you beyond just being a student. You know the small class sizes is huge for me you know so there's so much interaction and yeah. It's a great school, great school. Great school and what kind of activities and sports did you do there? I didn't do too many organized sports. I paddled in high school but other than that you know I did a lot of outside activities like skateboarding, surfing but paddling was my main sport in high school. All the fun stuff and you could do that anytime you wanted to right? Yep 100%. And then what college did you end up going to? I went to Shyamunad University and there I got my business admin degree. Wow that's great, Shyamunad. And another small school right? You're not just a number there, professors know your name you know and again small class sizes. They did good I mean you're your owner CEO of the pancake house now. You did something right. Now what was your first official job that you had Judo? It was working at Zippy's as a counter I was taking orders at the register and I also helped out with the bakery department. Now why was that? Why did Zippy's become your first job and not with your parents? You know my parents actually my first job I wanted to work as in the valet. I was into cars in high school and I wanted to just be around it but my parents you know they told me that if I were to work anywhere I had to either be with the family business or somewhere that would help me gain experience that would help out the family business. So yeah I mean I like eating Zippy's so I chose to work at Zippy's. Who doesn't I have to Zippy's like at least once twice a week. I just had it last night. But I absolutely love co-op pancake house through these years I mean it's you guys are just awesome and your parents started co-op pancake house in 1988 yep how did it all begin? It kind of happened by accident my parents moved here from Korea and they had a bunch of different jobs they started out being a waiter dishwasher and the first business they owned was a driving school and they would help immigrants especially people from Japan and Korea learn how to drive in the United States my parents speak both Korean and Japanese so they helped people get their license and that was their first job that they had and I guess they were just looking through the newspaper and they seen that a business was for sale in 1988 and it was Koa house in Kaneohe and they took a stab at it so then they sold their their driving school business and then bought co-op pancake house. Do you guys actually have some Koa in each location? So that's actually the reason why we're named Koa pancake house so the original owner that started Koa house back this was probably in the early 80s his main job was importing wood for a living and he wanted to get into the restaurant business so he built his first restaurant and since he had the connection with importing wood he decided to decorate the whole interior with Koa wood which was very expensive so he named it Koa house and when my parents took over in 1988 they just kept with the theme and all of our restaurants now unfortunately is not decorated with real Koa wood it'd be very very expensive but we use a Koa laminate so still has that same feel. Sounds good now in 1988 you must have been very young how young were you and through those years with your parents owning Koa pancake house what were you doing during those years? Yeah so I was three when my parents took over and bought Koa pancake house yeah and I was just going to school but I was pretty much raised in the restaurant some of the long time customers say that they remember my mom holding me or me being behind the register while my mom was bringing up people and the customers used to joke around and you know say does this person have a worker's permit because he's so young because I would always be in the restaurant and they would joke around and say that it was child labor. Now I want to know Juno how did it evolve to where you became the owner? Yeah so you know after my first job at Zippy's and I worked there for about a year or two after that I went straight into the family business so I did everything from working as a cashier, cook, busboy, everything and over the years you know I just worked with them and it slowly became a thing where I was going to take over I mean it was never a question whether or not I was going to take over and so you know I went to college got my business degree and then it was just a thing where I was going to start working with my parents right after and you know after working with my parents after graduating college we started to butt heads you know my parents being the first generation business owner and me being the second you know I had different views on how I wanted to run the company and we started to butt heads argue all the time and then I you know it got to a point where we were arguing so bad but you know so I told my parents let's let's just split ways you know you guys run the business this is your business and I want to preserve the relationship between father and son and mother and son rather than you know just work together and argue all the time so we actually had a fallout at one point and I think this was in 2000 this was 2012 okay 2011 and so I pardoned ways started my own business I moved to New York and then shortly after I get a call from my sister and she says my parents health wasn't doing too well and I was a lot closer to my parents than my sisters were so my sister asked me if I could come back home and talk with my parents and then after some talk yeah they they agreed that you know they wanted to retire they wanted to focus on their health and yeah I soon took over so you became owner and you wanted to be 100 percent in charge which you are right yes now I want to know Juno what what's your biggest challenges that you're dealing with as a business owner oh biggest challenge is the biggest one has to be by far employees okay you know I know a lot of people now talk about employees being the biggest challenge because of the low unemployment rate but you know for me the biggest challenge was when I took over the business we already had about 110 employees and for me I felt a lot of pressure to take care of these employees um and I believe I was 28 at the time when I took over and I was like everybody was looking at me like yeah okay what would you know what do we do like and they were asking me all these questions and I felt very scared to make a decision I was almost paralyzed because you know I knew that with a wrong decision or if I did something within the company it would affect all 110 employees um you know so employees is definitely my biggest challenge because I'm always thinking about how it's going to affect them and their livelihood yeah and in my book you know I talk about empathy and you definitely have empathy for all of your employees and I'm sure when they watch this uh TV episode they're going to fully realize that yeah now what sets your restaurant apart from others so in 2001 my father opened up his second co-op pancake house which was in Wahiwa and he decided to go with the fast casual concept you know with with with today's you know technology and everything everything is so instant right and my father wanted to change it from a sit-down restaurant to a fast casual where you order up at the counter you seat yourself everything comes on a paper plate and fork and knife and you just throw it away and so we changed our business and we wanted to make it kind of like in between fast food and and and a sit-down style restaurant and we strive on being a quick breakfast you know you don't have to wait for a table you don't have to wait to get served you know and you could get your orders to go if possible you know so well I absolutely love that I love how how great the food is and how casual it is but it's very comfortable yeah yeah thank you thank you so much now how many current locations do you have right now so we have a total of eight restaurants uh six of them being co-op pancake house okay and we opened up two core cafes that are actually going to be being converted to a co-op pancake house in the next couple of weeks now what are your current goals right now as a business owner um right now my current goals are just to kind of create structure within the business um so my parents when they ran the business it was a very mom and pop style organization um you know we had no managers no handbook thank god we didn't get sued by anybody but um yeah we had no rules whatsoever in the company and everything was just kind of done we're just putting out fires left and right and so for me I'm wanting to put in more and more structure um you know come up with the benefits package you know I have a handbook we have a handbook now great and just hiring more management level um positions in the company now knowing that what is your what is your vision for the future of your company uh that actually changed recently um when I first took over my vision for the company was to expand and to open up people would ask me what my um my big hairy audacious goal was and I used to say I want to open up a thousand restaurants but recently um it it became to more just sustain what we have now um you know and if we do open up one or two here and there that would be okay but um for me my vision is to be able to create a sustaining well organized well running restaurant and also venture out and do other things you know um I have this other clothing company that I have on the side and I would like to spend a little bit more time on that yeah and you know you know winning a championship or having a successful business be number one I mean achieving success is one thing but sustaining success is is really challenging and that's what you're doing right now yeah um you know my father always told me that after I took over the company he would always tell me it's you know you don't have to expand just don't bankrupt the business so yeah I guess that's the only thing I have to do what do you think Juno are the keys to running a successful business oh that's a really good question um you know I definitely the people um you know without the the employees you know we're nothing um so I always focus on making sure that we're taking care of the people um taking care of my employees and you know any extra money that we have we're actually working on our budget right now and with all the excess money that we have I want to make sure make sure that we're paying our employees well you know we're coming up with with benefits like creative benefits where it's really taking care of my employees so I think yeah that's the number one thing yeah and you know when I come into your restaurant it's it's really great because it's such a positive you know atmosphere in there and the employees are very welcoming and it looks like they're having fun yeah yeah that's actually one of our core values uh it's fun you know I want to make sure that people come in and they're not so stiff we don't have like a you know welcome to coa pancake house or whatnot and yeah it's just hey how's it you know and we want to make sure that everybody's just having fun while they're working yeah totally I mean and it's it all starts because of the owner right thank you it permeates through the rest of the staff and that's great now Juno why why do you think restaurants fail that also is a good question um and if I've known that answer um I don't I don't think that we would be converting coa cafe to a coa pancake house um you know because I thought that I could run um and start my own business you know along with coa pancake house I wanted to kind of do something on my on my own and you know so I started coa cafe opened up two restaurants and it wasn't doing so well so we're actually converting to a coa pancake house and hopefully that kind of picks up business a little bit but if I've known that answer I mean yeah I mean I want to save a lot of money so coa cafe was your idea yeah and so what what happened when you told your parents about that whole situation um yeah so I have these meetings with my parents you know we we go out to lunch or dinner every now and then and I remember having this discussion with my dad and I sat him down and I told him you know coa cafe we're losing money every month I'm looking at the PNL statements and we're just constantly losing money and the whole time I'm telling him the story he has like this big smile on his face and I'm like wow like how is this he's like laughing at my pain and um yeah and and for him the reason why he was so happy is because he feels that everybody in one point or another should should fail in life and um that's the only way that you're going to learn from your mistakes and um you know for me when every time I look at this PNL I would see how much money I'm losing and I remember like I felt my like all this anxiety built up and my father told me to look at it from a different perspective where he said you know when you go to school you have to pay a tuition right I mean there's and when you pay this tuition you're you're paying that so that you can learn my father feels the same way in business where you know sometimes you need to pay money to learn a lesson so he's telling me that you're just paying tuition and sometimes the the tuition is like a Harvard MBA tuition and sometimes it's a community college tuition uh unfortunately mine was probably several MBAs from Harvard well it's definitely a learning experience definitely is well Juno we're going to take a quick break and then when we come back we're going to continue going way beyond pancakes okay cool you are watching Beyond the Lines on Think Tech Hawaii with my special guest Juno Chung we'll be back in a quick minute hey stand the energy man here on Think Tech Hawaii and they won't let me do political commentary so I'm stuck doing energy stuff but I really like energy stuff so I'm going to keep on doing it so join me every Friday on stand the energy man at lunchtime at noon on my lunch hour we're going to talk about everything energy especially if it begins with the word hydrogen we're going to definitely be talking about it we'll talk about how we can make Hawaii cleaner how we can make the world a better place just basically save the planet even Miss America can't even talk about stuff like that anymore we got it nailed down here so we'll see you on Friday and noon with stand the energy man aloha hey aloha my name is Andrew Lanning I'm the host of security matters Hawaii airing every Wednesday here on Think Tech Hawaii live from the studios I'll bring you guests I'll bring you information about the things in security that matter to keeping you safe your co-workers safe your family safe to keep our community safe uh we want to teach you about those things in our industry that you know may be a little outside of your experience so please join me because security matters aloha welcome back to Beyond the Lines on Think Tech Hawaii my special guest today is Juno Chung he is the owner of the very popular koa pancake house which has multiple locations across Oahu and today we are going beyond pancakes Juno I want to know what's a lesson or lessons you've learned since becoming owner so far uh one definitely has to be you know being humble um you know with creating koa cafe I I felt that you know I could do something better than what my parents has built have built and um yeah you know so that's why it was a very humbling experience every time I looked at the the statements and and was seeing that we were losing money um and after that you know I felt like who might have say that I know better than my parents who's been doing this for about you know 25 or so years um so definitely being humble is this a big one and there's there's a a lot to be said about experience right right so what did your parents say tell you about you know if I mean if it isn't broke right yep yeah so my parents they would always say if it's not broke don't fix it and for me I always felt like you know even though it's not broke it could be better um but you know sometimes that's not the case and so with my parents when I when I pitched them about you know doing something different with the business they told me if you're going to do something do something on your own so that's why I created koa cafe because they didn't want to mess they didn't want me to mess with whatever they had built right and they felt like they they tweaked the formula and they got it right so they're like why change it right yeah because it's working yeah yeah and you guys do a lot to help the community um what can you share like what you guys are doing yeah community uh so every year we do we work with the make a wish foundation and we team up with them they have this event called waffles for wishes and we donate food and we um we work the event with them we also donate to IHS which is a homeless shelter here in Hawaii and every Thanksgiving the IHS puts on a dinner and we felt why not have it an all-day or deal where people get to come in and enjoy food so we actually donate pancakes and breakfast to the IHS IHS shelter and just feed everybody breakfast so that they could you know enjoy just a whole day of eating wow all day all day wow that's that's so fantastic to hear that yeah it's really good now June I want to talk to you about my book I know that you read my book did you like my book I loved your book yeah I did what did you like about it you know there was that story uh Chris Ma I believe his oh yeah name was yeah and um you know it in that's in that part of the book you talk about teamwork and you know that's another big core value in our company um you know just making sure that everyone works well as a team and sometimes you need to sacrifice whatever you want that's for the greater good yeah he was he was a freshman on my team when he beat everybody and became number one and I thought he was going to play for singles but I had five singles players I needed one of them to play doubles and he's like coach I'll play doubles and I'm like really I told that story to everybody every year I actually tell that to my my leadership team as well too every time we have a meeting and we're talking about teamwork I bring up that story so yeah thank you how often do you guys have management trainings oh we do that we we have management meetings once a week um yeah and it's every Tuesday that we have these these meetings and I mean that's when we kind of all come together and we just make sure that everyone's on the same page and helping out each other and you guys that's where you guys go beyond the lines right exactly now Juno I want to ask you about success how how do you define success oh for me success you know a lot of times people look at how much money you have or properties or whatever it is for me I feel like success is all about being happy um so you know I if I'm not happy then I'm not being successful in my life so definitely happiness is a key thing for me now you have extremely high standards for yourself and I mean sometimes it's I mean it could be a bad thing yeah like for instance you know I see a therapist um and my therapist tells me you know stop reading books you know and um you know I read this thing online that an average CEO reads like 50 books or whatnot uh a month or so I forgot what the what the statistic was but I was like wow I gotta start reading books so I started reading all these books and my therapist told me slow down because for me you know every time I read these books and I learned something new on on how to run my business or something about personal growth I feel like I fall more and more behind you know every time I don't implement some of these things that I've learned you know I'm just like wow like I'm not being the best person I'm not being the best best version of myself or I'm not being the best CEO so you know my my therapist sometimes tells me slow it down a bit you know you don't you don't need to read all these books you know and um yeah so so why why do you have a therapist I mean what what issues yeah um are you dealing with so in what was it 2009 2010 um I was diagnosed as being depressed um I had major anxiety I was on antidepressants anti-anxiety medication and um we don't really know exactly where the cause of it started uh but you know it it was somewhere having to do with um me being involved with my parents business um you know this was couple years after I graduated college started working for my parents full time and me and my parents were just arguing non-stop we were butting heads and you know I wasn't sure if I was happy with what I was doing in my life and you know I just it it just all kind of came crashing down and um so I decided to seek help I started seeing a therapist uh you know he put me on all the medication and during that the the peak of things um you know I wasn't able to get out of bed you know my anxiety was really bad and I remember my therapist telling me along with these medications that I'm taking um I need to do something beyond that um so he told me every day I need you to get out of the house at least once a day and just walk around the block get some fresh air get some sunlight and he told me that it was going to help with my anxiety um so I did so and every day I would do this walk and um growing up so I wasn't the best kid growing up and I dabbled in graffiti here and there and um so every time I would go on this walk I'm like instead of just walking around aimlessly I'm going to do something so I created this stencil of an outlet like a regular electrical outlet okay and I thought it would just be funny if you're walking down the street and you see this spray painted electrical outlet on the side of the road um but that eventually evolved into um being a sticker so I thought it was less of a crime if it was a sticker rather than spray paint because you could easily just peel that off but yeah so I started putting up these stickers everywhere and that slowly became a thing where people started finding out that it was me responsible for putting up all these outlets everywhere and they started asking for one and yeah I mean I slowly realized that it was becoming a thing where you know every time I gave a sticker to somebody they would put it on their outlet and for me putting up these stickers was my outlet to my life right it helped me with my depression and my anxiety so I created this company called my outlet and the tagline is what's your outlet and uh for me it was a lifestyle company where it just told the stories of people and what their outlet to life is um so when I when I separated from my parents business um this was in 2010 um yeah I didn't want to argue with my parents anymore you know and ultimately this was their business so who was I to tell them this is how you should run your business so I told my parents I want to preserve the relationship between mother and father and and I mean father and son and mother and son and I'm going to go do my own thing so I moved to New York started that company and um that was your outlet yeah that was my outlet now did you have any suicidal situations during that time uh I you know suicide thoughts always ran through my head uh I never took any action but um it was always there you know I always thought about you know like it would just be easier if I just wasn't alive um but I never really did anything oh wow yeah that's like that's deep Juno yeah and you know I don't know maybe it was because of my outlet right with putting up these stickers um saved you yeah pretty much it saved me so yeah for me I wanted to really with that outlet company I really wanted to just break the stigma with with with depression and anxiety you know and and just let people know that it's okay to be depressed it's okay to have anxiety you know just make sure that you have an outlet that you're doing something that you love so that's why when you ask me the question about success you know happiness is is for me the number one measure of success wow that's thank you for sharing that you know that's very personal um Juno what's been your greatest obstacle in achieving your success and how did you overcome it you know my greatest obstacle was um just figuring out the things that make me happy um you know growing up there was a lot of pressure put on me um I'm the only boy my whole entire generation uh my parents would always tell me I had you have to marry a Korean nice Korean girl you have to take over the family business you have to do all these things and there was a lot of expectation put on me and growing up I never really knew what was things that I actually wanted to do you know like I had a hard time differentiating what I truly wanted to do versus what my family was wanted me to do um um yeah wow that's that's great insights Juno Juno I want to thank you for taking time to be on Beyond the Lines today and for really sharing you know the professional side of the business things and as well as the personal side Juno thank you thank you for having me on the show thank you Juno yeah and thank you for watching Beyond the Lines on Think Tech Hawaii for more information please visit my website RustyKamori.com and my book is available on Amazon Barnes & Noble and all Costco stores in Hawaii a special thank you to Iolani Sportswear for my awesome shirt I hope that this show inspires you to create your own superior culture of excellence and to find your greatness and help others find theirs aloha