So welcome everybody So glad that you are joining us for this a conversation on the rise of gender capitalism I'm Jackie van der Brug. I'm with US Trust Bank of America, and I have to say I am thrilled We are having this conversation I am thrilled to be back here at Socap in some sense where this conversation was born about five years ago at least born for me and A couple of years ago as many of you know, we had a broader track around gender And this year there's a whole series of panels started yesterday by Jennifer John and Continuing after this panel and in another conversation. So I encourage you To join in in any and all of those actually To that extent how many people were there in the conversation yesterday just curious Okay, so we're half-half something like that So we'll pick up from that and hopefully those of you who weren't there aren't going to feel too far left behind We'll try and move pretty quickly The way we're going to structure this panel is in four quarters So we're going to talk first about the external market opportunity that we see Secondly the internal aspect of how this is occurring in organizations and what is changing and then Lastly about what does this mean personally for all of us as leaders? And Then the last quarter the most important will be a conversation with you all so hopefully we'll move through that rather quickly I Want to say two things though at a start which is first of all This conversation is increasingly present in our society and in the media, which I think is fabulous been Some level you have to be living under a rock to not see something around gender or women in finance The challenge that I feel is that oftentimes that conversation is about the gap it's about what's missing it's about what isn't happening and It stops there. It doesn't necessarily get to that process of saying How do we get beyond that to insights and implementation and so hopefully The four of us here today will give you some experience some stories from the front lines in terms of organizations that are actually Using a gender lens to change things Jen said this yesterday I want to re-emphasize we're using gender By choice we're talking about Gender as a socially constructed Aspect as something that changes over time is something that's different in different regions But also because it brings men into the conversation We are On a gender diverse panel and I'm thrilled about that. I will also say about my panelists That you will notice that patients Moran ball is not here, unfortunately and Kristen Darcy has joined us Be careful who you have breakfast with because I had breakfast with her and said hey wait a second you should jump in because the IFC can't be here and We don't have Jen price, but Justin is Stepping in and has all of the same experiences and stories and everything else. So we're off to the races The one other piece of context is As we talk about gender and and we specifically titled this gender capitalism somewhat as a shameless promotion for an article that is in this month's Stanford social innovation review So if you haven't seen it, we have copies here, please take them Please go over to the main Area and sign up for their mailing list for their e pieces. It is one of the best journals in our Generic space here but Gender capitalism is really looking to bridge this aspect to say where is gender relevant to finance and where is finance relevant to gender going back and forth and To get away from that artificial divide that I think has existed Which is to say investors have said well, I don't want to be too pink I don't want to be too gender focused that would be seen as soft and traditional women's organizations Have said oh, I don't know if I want to get too into that capitalism piece I might sell out and gender capitalism is really saying let's let's create a bridge because this is a powerful way to Create increased returns To create increased impact and quite frankly to make a world that works for all of us Okay, so with that My fabulous Panelists here Ross Baird from Village Capital Justin Conway from the Coward Foundation and Kristen Dicey as I said from the Inter-American Development Bank Let's level set around the market here and this external piece Why are each of you involved in this why did you choose to have gender sensitivity in your work? The the IFC and McKinsey have done a study if you haven't seen it They they pegged the global credit gap for women entrepreneurs between 260 and 320 billion dollars billion with a B and that is driving a market case Broadly speaking that you're seeing organizations like the IFC and IDB jump into but Christian from your perspective why is gender relevant and how is it relevant at the IFC at IDB? Sorry Yes, I Think they'll turn it on for you hang on Okay, sorry, so IDB has done studies that gender is crucial for Competitive innovation Of companies and also for poverty reduction That women globally control 80 percent of the spending power Globally and that is true for Latin America as well that they make the final decision on 91 percent of home purchases 65 percent of new car purchases 80 percent of healthcare and 60 percent of computers that women it in the global place are a critical part of competitiveness and also a critical part of Development and helping people move out of poverty for us that that was a critical reason and being involved in This area having the the focus Additionally, we've done work with corporate governance and looking at the the boards and the management team of companies And that companies that have a greater percentage of women as part of the board as part of the management team are more Competitive we did a study with Deloitte Where companies with a diverse leadership team with a significant percentage of women are more Innovative and also generate higher financial returns So for for us it really is the the business sense and the developmental impact So those are great statistics and it really does get to it It is partially about women entrepreneurs and access to capital But clearly not exclusively because you went much broader in terms of the value chain of a company How accepted is that as you talk to your partners and your clients some of whom are large banks? Oh Throughout Latin America. What's the response and and are they seeing the same market opportunity that you're seeing? some of it has been an iterative process and speaking with some of the various banks our Organization covers several different markets and entities. We work With banks and financial markets. We work with corporates and agribusiness and in various Areas of energy efficiency. We do large infrastructure projects And a lot of it has been bringing data to the table to help educate them both on corporate governance Is well on the actual business practice that that a huge portion of the consumers The users of the products and services are women and having women help design them on the board making decisions is important So it has been an iterative process in going through showing them the data and working with them Part of that has also been a self-reflecting at at IDB that we have been focusing on trying to increase women's involvement in Managerial roles and our recruiting and our hiring in educating all of our frontline people and investment officers that sometimes having a conversation Where a client may come to us saying we're looking to expand this factory Can you help finance it and in that discovering ways that we can create shared value and Working with them both to expand their business but to do it in a smarter way taking into account Gender perspective that's great. We'll pick up on the internal piece also because that's a conversation that I think a lot of us are having but Justin how about the Calvary Foundation? I just have to say my hat is always off to the Calvary Foundation for their leadership in this space and for being in some sense One of the first movers in the impact space to really create a product that had an explicit gender lens But one why and then you know, what did you learn about the market for that? Sure. Well first I want to say thanks to Jackie for her leadership really in this space I think all of us and in our organizations and certainly others here and more broadly in our industry really have learned a lot from you and in your leadership and Inspired others to really make this more a part of our understanding and decision-making so hats off So at Calvary Foundation our focus has really been around Helping people invest in that the places and causes that they care about really around poverty alleviation And we've certainly seen over the last 20 years about how Investing in women especially internationally from and microfinance and other sectors has been an important poverty intervention and so we started to think certainly from some of the the work that was coming out from folks like criterion and all about Ways that we could really expand upon that And take it not just in the sector of microfinance and some others that we've seen But try to do something especially domestically which is a real challenge for us people had started to ask us How can we invest with a gender lens and the way we were really showing people was how there are microfinance institutions? What are predominantly serving women and we thought about how can we make this more a part of that the conversation in other sectors? We work with especially domestically and so that was really our Impact challenge to ourselves to see whether we could create a portfolio that would Be at least 70% domestic in the US and serving women And we got to 80% and when we look at how we came up with how we thought about this and came up with our win-win initiative was really going out there and looking for Organizations and enterprises that met three criteria that they had products and services and programs Now our Beneficial programs and products for women that was one that they had internalized this themselves And so that women were involved in the decision-making they had representation from women at the management level at the board level as well and that they were also able to commit to Work with us and try to measure this and understand this more That this is an ongoing understanding and conversation that were all part of and so Would they be willing to? Continue to report on these metrics get better at them and figure out how we can all work together so that we can Understand increasing opportunities by investing this way So as you put this product together and you were able to create this aspect of to get to 80% What was the reaction from your customers? Were they interested? Yeah, so historically, I think one of the perceptions and there's data to back this up is that women are a more inclined to be Interested in impact investing and from our experience over 20 years. That certainly is the case We work with thousands of investors and 60% of them are women And so we thought that when we launched a women's initiative because we knew that there was demand for product in the field that We would get more women our women's initiative is called win-win women investing in women initiative We don't need any more acronyms in our industry. That's for sure, but that's a mouthful So when when I seem to work but in that a title women investing in women is the Assumption that women would be investing in women and what we actually found Was that the investors were actually pretty evenly split on men and women? So I hope some of our supporters who kind of really wanted to just make it a women's thing aren't in the room Here today, but I think it's really good news that both men and women see this as an opportunity We're helping channel capital to enterprises serving empowering women and girls So that was certainly one of the real learnings from this that they're both were involved And overall we saw just broader engagement from newer audiences whether they were investors who had never thought about impact investing before But somehow investing with the gender lens or in women seemed to bring them to the conversation We saw folks that we knew for a while whether it's financial advisors or some institutional investors Looking to us in other ways And and the gamut really ranged from individuals to mutual funds like coward and packs getting involved in Through us and in other ways and so it was exciting to see that and what I would say is that you know It's not just us folks are looking to go deeper looking for new products and strategies in the space to continue to move this forward And Ross so village capital did not start out with a gender strategy at all right It wasn't wow we see a market for women social entrepreneurs But somehow your process has emerged and some of your research so tell us about that Yeah, thanks, and I just want to echo Jackie what Justin said. I think that we're having a very intentional deliberate and Really productive and I think profitable conversation that you've really been at the forefront of leading for Five years and probably longer, but I met you five years ago. It's just I your your leadership is it's a joy to be working with you so Village capital the organization I run we gather entrepreneurs for Pick your favorite term incubator like programs where we provide business assistance to entrepreneurs. We have a Investment fund that invests in the graduates and the thing that we do differently is it's all peer selection So groups of entrepreneurs are essentially the investment committee for the fund this is We didn't set out to be a gender organization, but What we have found we have 450 alumni of our programs What we have found in the most recent? Emory University manages our data They do a download every six months and in the most recent study we found that controlling for similar industries geographies That set our women co-founded businesses are earning 20% more revenue than Their peers who are men co-founded businesses. They are also Reaching they're also only raising 80% as much Compared to their fundraising targets as men co-founded businesses and I think that is across Not just our companies, but companies who applied to our program and didn't get it. That's 1500 data points. So It's pretty I mean, it's pretty substantial evidence what it means is how many of you Either personally or professionally or both Have an investment in a venture capital or private equity fund Probably everybody in the room who has Retirement plan is in that bucket even if you don't actively go out and invest what that means is your money is Very very likely being deployed in a process that is systematically undervaluing Businesses that we have evidence are at least as profitable if not more and if I came to you and Brought women out of the country but said it brought women out of the conversation But said your fund managers are actively maybe unintentionally but actively choosing less profitable businesses You would say fire the bomb terrible Um But so the peer selection process we designed we didn't it wasn't a gender strategy It was a strategy to remove the implicit biases that investors have all the time when they make decisions You know I went to the same university as this person, you know our sons go to the same High school like stuff stuff that really doesn't matter But drives investment decision-making all the time and removing that democratizing the investment process Has been really really effective for women. So for example 25% of our participants in our accelerator programs are women we The average technology accelerator program has about 8% women across the board So we we try and actively over sample 40% of the companies that have gotten funding through this process or women co-founded And it's it's and talking to our women entrepreneurs who've gotten investment We hear some version of I felt like got a I felt like I got a much fairer shot in the peer review Then I ever feel like I get pitching any number of funds So I think calling out and identifying the biases that happen in day-to-day Investing that are working against businesses that are outperforming is is how we got here. That's great And I I think to just underline some of what we found fascinating Sarah Kaplan and I read this article in terms of Ross's processes It wasn't assuming that this the women needed fixing right that that we just need to have women pitch better It was saying let's look at the system Let's look at the process and see is there a place where the process maybe isn't making the best decision and In some sense with village capital is saying is wait There's a market opportunity here because the market is not correctly valuing the market doesn't have perfect information I'll also tip my hat to Pax Over there and and say Pax world has been a leader in the public markets in this space and has just launched a global Women's Equality Index with Elevate. They're asking the same questions in the public markets, and I work at US trust We have a women and girls equality strategy again investing in public companies that we believe are thoughtful about About how they engage women as consumers as Christian was saying as employees and as agents of global change and Personally, I think that the companies who are not doing that are Going to have trouble long term because one they're not going to win the war for talent Right if we look at the business case and say women are over 50% of the graduates undergraduate masters PhD now What's the war for talent look like if we look at design and women being in the consumer seat etc. Etc. So just to say we're talking here mostly about private investments but this is a conversation that is happening across the board and it's Not happening as a values-based way to lose money Right. This is happening in a way that investors are saying this is smart investing If I am not looking as Catherine Collins said on the panel yesterday if I as an investor I'm not asking a drug company about whether they have sex disaggregated data coming out of their clinical trials I'm risking a lawsuit from women if the drug Operates differently if I as an automobile company. I'm not testing women in the driver's seat Which by the way we didn't do until 2010 Maybe I'm risking some real problems So this is you know the the piece there and again the women and girls equality strategy at US trust the performance numbers last year 360 basis points above the S&P 1500 so again all of this is just to bookmark this part of the conversation the market opportunity Okay, so let's go great. There's this market opportunity out there and and how do we get there? so just and I'm going to start with you because The Calvert Foundation has been a leader in poverty alleviation a leader in finding organizations that are both Good investments and making solid change and yet you said well wait What if we added gender is it adding gender? How did how did that play out and what did it mean internally for your processes? sure What certainly was I'm quite a bit of evolution internally We're talking about that it really galvanized staff internally to think across the organization get teams together From from risk management and investment originations and marketing and sales and all of that In some new ways to kind of think about how this works from both a portfolio and risk management perspective as well as an interesting opportunity that investors would really like to engage in and I Think that that we really saw how and this is something that we could take from what we had seen as Having been done and demonstrated in certain sectors and try to bring this conversation to others Because really gender is something that goes across all of the different Impact sectors that we work in so in affordable housing and in small business and health care and Education and fair trade and sustainable agriculture things like that How can we really have this as part of the conversation and we did it? One it really is an experiment to kind of see where it took us But really with the belief that it would open up a number of different opportunities and and we didn't know exactly How we would do it especially with as I mentioned before our interest in trying to do it more on the domestic front Where there were less kind of pure play women investment options so to speak But we really found that the people were we're doing a lot More than than we understood so one it allowed us to kind of learn from them But also allowed us to have a conversation with everyone around This is a way to to open up a number of different opportunities And so we were really thrilled with the response that that we saw especially on the portfolio Development side domestically and that we were able to get over 80% of the the fund so far Deployed domestically, and I think that we're really just starting to learn from that right this is all part of an ongoing conversation And oh, we'll get better I think people will start to see other opportunities when they have this focus So Kristen on the on the internal side you mentioned the importance of a champion Can you talk about this process at IDP and and how a champion makes a difference? Sure the the Inter-American Development Bank has kind of three different vice presidencies one being the the private sector That we think is is key and crucial to development We also have a sectors presidency within that we have a group that just focuses on gender and diversity So within our institution we're privileged to have a group of individuals who their main focus is Gender and diversity they're located throughout our borrowing member countries in Latin America and the Caribbean and really our experts At the the country level and on the subject matter of gender and diversity our final is our vice presidency of countries who have specialists at the country level and gender and a country level and cultural level is very different even within certain countries Like Peru or Columbia when you look at some of the indigenous communities Gender is very different on that level as well So I think IDP was lucky in the the sense that we do have this large group that had a focus on gender and diversity We had an EVP somewhat a few years ago come come Into to power Julie Katzman who's really been a catalyst at driving women on the agenda for us externally and Internally and with that that there's been several initiatives that we've had First IDP has several different groups working on many different things in several different countries We we took together and said within the institution. How do we? Identify what are best practices? What are other people doing and how do we cross? Polynes something that may be happening on the public sector with something we can take to the private sector We also have had some Institutional changes and in looking at what is the balance of gender that we have internally IDP really tries to walk the walk as far as what We do on energy efficiency or climate change etc. And so we've really made an initiative for all of the staff member roles We usually have panel panel interviews and we try to be more conscious. What's the gender balance? Not that we're we're hitting quotas or anything else, but be Cognizant of what is the gender balance on any given panel? within the the bank and trying to look at opportunities for for women as mentors We have a women's network within IDP. That's been very helpful And we've taken that across to our clients as well that we we do have the advantage of having this group that does focus on gender But to work with different institutions and we cover several different sectors But for instance we created a women in banking line that a lot of banks don't realize the the opportunity of lending to women And there's an educational process that goes along with that in helping them work with it And it was amazing how a couple of the banks started this as pioneers And now it's something that all of the banks realize or a lot more of the banks in Latin America Is realize that this is a value proposition and there is training that goes along with that so a lot of times We'll pair technical assistance with some sort of funding to allow them to deploy funds in a smart way what's Underlying this if as I listened to you in the context of the panel yesterday and some of what? Willie foot from root capital shared is at some level Almost a warning label that I might put out right which is to say there's an amazing business case for starting to be gender aware in your products and services and to develop gender-inclusive businesses and Warning it will come back and transform your organization Right, it is not a conversation that can only be had about what you do with your clients And it's really wonderful to see Willie I think talked about it as an excruciating and exhilarating Journey of relooking at root capitals organization So Ross you've been on this journey Did it did this realization change your process or did it change anything about how you're? Your whole system works or where to go? Yeah, I mean I would say that For us The cycle in which we work with an entrepreneur is We have Programs we recruit for programs. We have when we started to see that At least on a on a company performance standpoint It seemed Peter from Emory is the guy who manages our data Peter It the data seems to suggest is that is that the right can I say that? The caveat of a researcher the data the data seems to suggest that women companies are out performing But we find okay. Well, we had you know eight percent of applicants are women So we say okay well if we want better companies then we want more women coming in the door so we start to look at our recruitment process and We find that the just the process of applying to a thing or pitching somebody is Women and men respond differently Men have nothing except an idea on paper and they say I'm ready a woman's been running a business for five years and say I'm not ready yet This sounds great, but I'm just not there and so our recruitment conversations with men are actually more like like One-way marketing conversations. They're like they're like okay. I get it Let me tell you about why you should accept me to your program and our recruit conversations with women are very much Especially if it's a great business Here is why we think you are ready for a program like this even though you don't think you are ready and so If you want a so yes seeing Results that got us very excited make made us think about every step of how we work as an organization including the the very intake and how we talk to people that we might think about Wanting to work with in an inclusive way So that aspect I think transitions us from this internal piece to a question of personal leadership and I I think there's a parallel session going on that Is fabulous right now in a conversation about multi-lingual leadership and to me this Provides an opportunity to talk about leaders who actually understand gender and finance as a Multi-lingual leader and in some sense. I think Ross what you're demonstrating is multi-lingual leadership, right? I'm able to Think about my whole process and understand how men and women relate in in their cultural context to it So I'm going to put you in just it on the spot initially and say as men who I see as gender inclusive or multi-lingual leaders What's it like and and do you have any advice or sort of reflection on that? Interesting question. I think for me. It's it just seems more natural Since just thinking about my my background and certainly career path when I was thinking about when I was getting ready to Think about this panel. It's like wow. I'd never thought about it before, but I've always worked for women-owned businesses or women-led organizations internationally and then since getting more involved and Sustainable and impact investing more than a dozen years ago And so it's just been been part of it and but one of the areas that I really do Work in more now is the kind of the more traditional financial services industry and trying to bridge some of the gaps There between that and impact investing and it's been really interesting and kind of shocking sometimes when you go Some of these conferences you can count the number of people sometimes on one hand or two that are people of color And maybe on one or two hands the number of women and I was just at one with one of your colleagues Jackie At Mara Lynch who ours in the back of the room and I was like this is a quite an interesting Conference she said this is nothing like it is in the bank We're just talking about this is kind of an old boys network and there wasn't one speaker at this conference of Had a couple hundred financial professionals not one speaker was a woman and so I think part of What my role is and some of that a responsibility is to you know Just get involved in that conversation and and and just share that observation And and how that maybe some ideas on on how That conference and other venues and decision-making is around that can be more inclusive So that's certainly one thing But I think more folks will really get involved once we continue to see that the data and the stories that continue to show that involving women in decision-making is More effective And and so it's coming. Hopefully we can continue to Help be a leader and make it come sooner because we all wish it had come a lot sooner than it has But it is part of the understanding and let's continue to move the needle Yeah, I would say I would say that I First of all everything he said second the most important thing I think that we've Learned and we've done a lot of things poorly in Village Capitals history the one thing that I think that we've I'm really proud of how we've been able to do is is attention to detail in process So for example the reason why we have this data is because we set up a process three years ago That's in that's rigorous that means we can send data to people and they take it seriously versus, you know XYZ anecdote and I think that That is something that women are particularly I think much better than men at in general and that is something that organizations in the Investment world are not particularly good at I think because they are they are men run and so I think that I I mean the smartest person I know in the world is my mom my mom is If and has and knows my mom my mom attention to detail the process is my mom's Thing and if that's like the one thing that I inherited to my mom that made me to be able to be a To work well with really incredible women leaders I've worked with a lot of incredible women leaders as we've as we've gone down this journey I mean we have we are if you are at the plenary tonight along with our partners Chilton Capital in USA And the Sorenson Center we will be announcing a new fund that is run by my partner Victoria Fram a woman fund manager, I think Woman makes a better fund manager for a fund like us because it requires to do what we do well requires Specific attention to detail to process and so I I pull that out as one specific example where It is something that a lot of men leaders don't Get and it makes it a really a really difficult environment for women to work in when there's not When when people don't care about the process of how you of how you get places I That's that's just one example of where I feel like we've we've we've been effective interesting so person can you pick up on Kristen, I'm sorry can you pick up on the Multilingual leadership piece just because you have an unusual opportunity with deep gender expertise in your organization in terms of What that has meant either for you personally or as you've seen In some sense the I don't want to necessarily say there've been epiphanies But maybe there have been in terms of how the loan officers have been trained to understand gender Yeah, so Working in Latin America working in banking there. There's been several times where I'm sitting in a room and I'm the only female I Think for for a lot of the women that do work in banking or in Latin America that that's the case I think part of it is bringing the awareness, you know, sometimes I'll use You know humor or something like wow Don't everyone stand in line for the women's restroom or you know, whatever whatever it may be that that sometimes I think that there isn't the awareness so I think that to the extent that you can bring that up We we try to in working with companies We try to do that via data and sometimes just awareness that that even in in speaking Sometimes examples a whole speech could be given where it's he did this, you know His whatever and and bringing the awareness to people of you know, sometimes say he or she or throw in a Female example, but as far as that the training that we had at IDB there are several Initiatives that we've taken and kind of broken out and tried to take across the various sectors that we work in Climate change is one of them gender and diversity is a another and for that we've given our officers training and speaking with various Companies and and how to be aware of some of these issues that whether it's you're working in an Agribusiness and you have a lot of female workers and how what is the importance of having Work-life balance can help you attract and maintain better talent and thinking about some things that maybe men don't think about, you know A lactation room for instance and we've done that kind of in the organization and outside the organization and Trying to help people that may be working on an infrastructure project try to think through are there elements of Gender that isn't doesn't have to be the main focus of the project It may be an expansion it may be something else But are there elements asked that the questions to see is there an opportunity for us to offer? Technical assistance to help educate the leadership team on that and areas of gender both opportunistically From a market perspective or internally from an organization perspective to improve the organization to help attract and maintain talent and to bring the awareness in having those conversations of What is the mix of the team that you're working on because there have been enough studies that show that there's better Innovation and competitiveness when you do have diverse teams and when you're creating that diverse inclusive environment So Maybe to wrap this piece. I hope you have heard as each of you probably are out there thinking about your own leadership and the opportunities that There is a real business case here, but you have to make it just going back to the beginning all of us have said in different ways Things shift when the business case is made There's an aspect where you do need yourself to step up as a leader and or to identify Other leaders with you right and around this room There's a set of folks doing that and I think again underlying this multi-lingual leadership We didn't talk about it all that much here, but I strongly believe that part of this is also the ecosystem aspect of things So I'm going to give a shout out to Oxfam and wise that's in the room because of their work and sort of saying it is about Funding it is about technical assistance, but it's also about the policy advocacy piece And so bringing all of that together We can go anywhere you want in the Q&A on any of this stuff So with that over to you all and let's continue the conversation. I think we need to give one of these My name is MJ doctors I work with Sama source and I'm heading up a new venture there And so have been delving into the world of venture capital and all sorts of various funding Possibilities and so one thing that I struggle with a little bit and be curious to get your perspective Is on this tension that I see between going okay? Well women are what 40% plus less likely to get funding from sort of the establishment Let's maybe go off and form our own club or let's go to sort of women led women only Investment sort of institutions versus well, let's actually recognize that we are excluded from the establishment And let's try and change that establishment from within and I see sort of pros and cons on both sides And would just be curious to get some of your thoughts on that It's that's a that's a great question and we've We've talked and published a lot of our numbers around women and every time an article like Jackie's which you should read comes out Somebody comes to us and says this is great. Can we do a? Women only village capital that's we probably got asked that question more often than any other and we First time it happened we go to our our women entrepreneurs our alumni and say how would you think differently? Would you apply if we did the same thing that you came to but it was women only and They're subset who say yes, but most of them say No, they say listen I am going to need to be competitive in a world that is biased against me at some point and It seems to be kind of delaying the inevitable if I were to go to a women only except What I what I really liked about this process is it Looked just like the day-to-day world except for this one bias that really screws me over was removed from it So, you know changing the larger system on our very small subset of the larger venture capital system was more important than You know setting up a parallel universe that our women entrepreneurs think is a half a bridge to nowhere Yeah, I'll just say as a piece of this because we get the question a lot as well. I think it's Can be a false dichotomy, right? So I like to say yes to both, right? I think that we need Gender specific Opportunities there are lessons that are learned from women focused incubators that then can get Spread across the entire industry. There are fabulous funding organizations Ostia in the room And others who because of their focus on women entrepreneurs have enabled other organizations to see what they would have otherwise missed And we need to change the system. So yes both Over here. Hi Jenny Harms. I'm with the Hitachi Foundation. I just wanted to add a comment to this conversation We work with Village Capital With a number of their cohorts in the United States and what's been really interesting to me particularly this year with the health care Cohort is there is a woman in there who is making a breast pump for women who are going to be able to To work and not have this cumbersome breast pump and the men in the room don't get it And so I think to your question It's the opportunity for her to educate the male entrepreneurs in the room and the male investors But it's also an opportunity for her to learn how she needs to communicate in different ways depending on her Her audience and her situation, but it's a really really interesting dynamic So I think men and women have to stay in the room together to keep moving forward sure Translate ability of this issue to other aspects of diversity.  Ability class faith are these other areas that you're looking at or is gender more important? We at IDB we have a group that's called our gender and diversity group and we look at both of them and approach both of them very similarly Diversity, you know, either after descendants or working with indigenous people is something that that we need to think about and we take an approach where There's several different levels that we're working at at the same time One of them is that the ecosystem we start as early as looking at education and making sure that education is reaching people that there's different approaches to Tapping into an indigenous community and trying to bring them into mainstream There's different approaches to bringing in women women in STEM is something that that that we work on a lot Trying to make sure that their scholarship or student loan opportunities for groups that that may not have the same access Trying to make sure that they're incorporated for instance in in education It's very important when bringing people from indigenous communities Into if they go to to a university or a school that's out of their main area that they're they're able to be absorbed So I think everything from the ecosystem looking at the the policies on the public side to make sure that that both gender and Diversity including kind of indigenous people diverse populations after descendants, etc are included and having the conversation Both educating people are our investment officers that the people on the front line having conversations with companies to have that Conversation have you looked at your organization that both from a gender perspective and other diverse populations? It's important to have that representation And here's why and we walk through them and show them data and start them thinking about not only from a business perspective But from a human resources perspective Have you taken this into account and make funding available to be able to do that that we have for instance lines that we specifically give to banks to be able to Onland to women or diverse companies and try to take that through that the whole ecosystem from educating people to providing mentors to having people aware of the situation and to be able to have those conversations Yeah, and I would just add You know being in a very diverse organization a Calvert Foundation whether it's women led But also diversity in terms of language and having multilingual leadership in terms of having financial and social impact and and other Chops amongst our staff that it is really important internally for us as well and we've always wanted to For many years gathered our internal metrics and shared that with other like Organizations and our space because we think that's important to our success to one of the points that's been mentioned a couple of times We often have investors visiting us financial services firms to kind of understand us Underwriters things like that and one of the ways that we have a lot of really interesting and important conversations is showing them our lactation room Right as we're going around around the office. So it's it's something that we have really internalized But we are collecting a lot more overall diversity metrics in terms of populations of color and indigenous Populations because we do think overall not just on the gender side, but equal opportunity is really important Necessary for us to have better businesses better companies etc Yeah, I the only thing I would add is Similar to the way applying for things has an implicit bias against women Looking and if it is a topic that we're really interested in there's a panel that I'll be on at 245 with Frida Cape or Klein Who's done a ton of work in particularly Latin American and or lat? African American and Latino representation is what I meant to say in the tech startup world and things like Work for a very low salary and get all this equity is great if you're a 24 year old with no kids if you have student debt or Kids who can't eat equity It's not so great And so there are things that are common practices that everybody does that exclude women from investment pipelines exclude people with kids from startups like they and There will be a long conversation about that that would love to have you be a part of It's interesting just to add from the public markets standpoint because I think what you heard is a resounding yes right a resounding yes that there there is These things are similar in different ways so to speak but we like we have a women and girls equality strategy We have what we call a human rights and recognition strategy that looks at how companies are thoughtful at engaging across diversity in terms of sexual orientation and and race and Again, we think that that means that the companies are better long-term investments Hello, my name is John Latte. I also work for a Sama source. We have a lactation room by the way All of you sort of alluded to this but I was curious to get maybe a deeper dive on how you see this issue of gender Changing depending on what geography you're in, you know We give digital work to women overseas and also do ICT training here in the United States And we're finding it's it's a very different story to give a job to a woman in a village in India Where women are not traditional breadwinners and where some aren't even allowed to work Where we have to find partners who will you know gather up all the men in the village and get an agreement from them to allow You know the women there to actually go and earn a living It's very different from like trying to Help a woman say in the Bayview district of San Francisco support herself where she's expected to work But she's a single mother and is also trying to raise three kids and can't work during, you know Typical office hours so just like how gender I guess like changes depending on geography like a little comment on that So I think the answer is yes And one of the pieces that I will put out again to one of the leading organizations in this space the women's Women's World Banking who had one of the first women focused equity funds in microfinance is that their founder will say the reason women Women's World Banking is successful is because they realized that what it was going to be like and Haiti was not what it was going to Be like in the Ivory Coast and they let women in each geography create a appropriate construct and and set of operations for that particular culture So I think it's a hugely important piece We can obviously learn across cultures, but but we have to to respect the differences Yeah, and certainly we've seen that a covered foundation and an impact investing more broadly across the different sectors and Domestic and in many different types of cultures Internationally that there are a lot of other Elements that they really need to be factored in to make sure that the strategies are Appropriate and inclusive and there's really strong buy-in. It is not something where We can walk in with what we think of as an appropriate gender and inclusive strategy and say this is What we think that that we should see and what we expect it's really Looking at the conditions on the ground and where communities and organizations and businesses are Kind of seeing where that is and just having a conversation about You know how how it is today? What are some of the barriers? What are the challenges making sure women are at that table to and then seeing how we we can improve? Together, we're not coming in with a development strategy. That is not our approach We want to know what the the needs are there and see how we can support them and just You know continue to work and have the conversation together around gender to Yeah, and at the Inter-American Development Bank We do have gender and diversity specialists that that cover the various countries and even within a country It can be drastically different in the various indigenous communities So we're always incorporating that that knowledge and expertise that we have specialists that that are just focused on that living In the country as experts of that country and working on any given Project that if it's a company and they're they're you know national or that they they want to go You know from a regional to a more national level to take those type of things into account Of course is very important that it is very different from country to country and a lot of times even within countries And then we also have the the advantage that I believe I'd be has the most 50 different countries represented within the organization So we're we're able to have that conversation tapping into to someone on a team That's from you know several different countries talking about the problem or having that conversation even within the Organization So I'm realizing we probably should wrap here and let you all get to your next sessions But I did want to ask the panelists just as the conversation has evolved For a summary comment potentially a tweetable comment if you want Just in terms of how you see the the gender capitalism opportunity Both now and in the future. So any you don't want we don't have to go in any order, but How many characters do we get now used to be a hundred and forty or hundred and forty five Well, I think that there's I'm glad so many people are here and part of this conversation Thanks to Jackie and the other folks here Let's continue to work together a lot of resources from Jackie's book and Article and same for social innovation review and all that I hope you check out. I know us sif has a one pager really about For financial professionals really about investing with the gender lens that it comes out I think in a couple weeks so beyond the lookout for that but in terms of a closing a tweetable comment maybe In the vein of moving from the why which I think a lot of us in this industry understand why this is important and Our understanding will continue to deepen but move to the how a little self-serving but on the how but maybe something Along the lines of invest with a gender lens today at win-win. That's our women's Initiative and all types of investors whether it's twenty dollars online or through your brokerage account or whatever You're interested in contributing to this that there is an action step there on the investment front And there are others out there so continue to explore Thanks Yeah, I would I would sum it up and say ask yourself why specifically is gender capitalism important to you and What specific problem is standing in the way of the reason why it's important to you so for us? In my day job, I mean there there are all kinds of ideological social justice reasons why gender capitalism important But in the things that I get measured on every day if we are not Proactive about giving women an equal shot to men We are actively pursuing a less profitable investment strategy and that is a bad thing so what is standing in the way of? More women in our accelerator cohorts is something we think a lot about for example, so We don't just do gender capitalism to do it. We do it because if we don't do it We are intentionally making Bad decisions and so I would I would ask yourself that same question and Ask it from a pragmatic angle and you can start to think about the two or three things you can do when you leave this room Yeah, I think that the inclusion of women is essential for developmental impact and also critical for business competitiveness innovation and success IDB has some great examples. We for the private sector recently rolled out an app that you can find on the app store We also have a private sector blog and also a gender and diversity blog our most recent entry is STEM minus women equals a private sector problem Great and I guess I would say so for me gender capitalism is a proven market opportunity and it's an emerging practice So proven market market opportunity Just take a look at it and see where does it fit for your particular? Situation but the emerging practice piece is really an invitation for you to join the community to not feel like you have to figure It all out now, but just start start with something start with one piece Don't feel like it has to be a holistic and then There are so many different experts here and in this room So raise your hand if you have questions and thank you. Thank you. Oh last thing There is a group of practitioners in this space joining together in about two weeks or something called Convergence it's hosted by the Criterion Institute Which has been a leader in this space for a long time and if you want to know more about that See me or Suzanne Beagle or someone? Thanks


The Cube at EMC World 2014 is brought to you by EMC. Redefine VCE. Innovating the world's first converged infrastructure solution for private cloud computing. Brocade. Say goodbye to the status quo and hello to Brocade. We're back, welcome to Las Vegas everybody. This is The Cube and we're live here at EMC World 2014. My name is Dave Vellante. One of the founders at Wikibon.org and Silicon Angles Cube is a live mobile studio. We go out to the events. We extract the signal from the noise. We're double clicking, drilling down into partnerships. A big part of EMC World is customers but also business partners that come in, innovate together, go to market together. You know, you can't do it alone in this business. You know, Joe Tucci talks a lot about co-opetition. So you got, you know, strange bedfellows like EMC and Oracle doing stuff together and then you've got other service provider partners and consultancies like Cap Gemini. So Terry Breen is here. He's the senior vice president of global strategic sales and partners at EMC and he's joined by Charlie Lee to my right, Charlie's in the middle who's the senior vice president and the head of global channels and partners at Cap Gemini. Gentlemen, welcome to The Cube. Good to be here. Good to be here. So Charlie, let me start with you. EMC World. Big show, a lot of customers here.  Really, the rubber meets the road when it comes to value is really what you guys are all about, building solutions. Talking about EMC World and what it means to you guys. Well, EMC World has been a phenomenal for us. Last year we actually worked with Terry's team to develop some big bets between the two companies. We decided that we were going to make several strategic plays around all the federations of EMC around the business data lake with pivotal orchestration, cloud orchestration with VMware. Then of course we also had a major play around Latin America through Brazil. We built a joint business unit and that strategy was actually laid last year at this event and 12 months later when we fast forwarded this, we realized that the vast value and the great execution we had over the last 12 months. So Terry, talk about, let's go back a little bit because I remember when you guys announced the 2013 the deal in Brazil. What was the impetus? Why Brazil and how's it been going? Well, Brazil was fantastic because we wanted to not naturally a large opportunity but when we look at Brazil, CAP was trying to get in there a big way. We were, CAP got involved in an investment in a new company. They invited us to join them. So actually we have a venture. It's a joint venture between the two companies. We're attacking the market from a financial service perspective from an oil, gas, natural resources. And so this is a venture between CAP and EMC that we're about 18 months under our belt right now. So the impetus was opportunity. You go after it jointly, you sort of de-risk some of the opportunity as well. And so what's the uptake been? Well, I think one of the things that's great about the joint business unit that we built is that our ability to transform the clients. Brazil is really going from kind of the first generation, many of the companies are actually trying to jump to the latest generation without having to go through the second generation, which is moving to the cloud era. So one of the things that we've been able to do in that market is really work together to transform our clients as Brazil is getting ready for the World Cup and the Olympics to really join the latest generation, the greatest generation, the cloud era. And all the solutions that we built together, co-innovated together has really helped many of our clients there really realize that the cloud vision. So can I do one thing on that? Because you look at the impetus of it. You had a company by the name of CPM Braxas which was a Brazilian bait-built reseller, SI managed services company. Interestingly, CAP and EMC at the same time were both looking at that company. And then eventually, CAP took an ownership of view of the company and then we came in as an investor. So what it was, it's just Sarin Dipetus that we were all looking at the same company at the same time to expand both of our businesses in the same geography. All right, Charlie, talk a little bit about who we're talking off camera about the Federation. So it's not just an EMC partnership. The Federation is fascinating to me. I mean, it's so many companies. You see, we had Jeffrey Moran last week and he was talking about crossing the chasm, of course. It seems that this is a brilliant architecture that Tucci and team have set up to essentially navigate through the chasm and identify opportunities. But sometimes it's probably hard for a partner to figure out, okay, I'm a partner with this company and that company and that company. You recently, let's start there. Today, I guess you won an award, right? The Federation Award, what was that all about? So we won the Federation Award, Partner of the Year Award, and I think it really speaks to the fact that we work with the entire Federation. I mean, Cap Jim and I was one of the first assets to embrace the Federation message, which really means that when we work with each of the companies in the Federation, it allows us to be completely independent. So if I work with VMware, I could also work with Amazon. I could also work with other companies, IBM and so on. But when we put the Federation power together, when we're able to work, you know, Cloud Foundry, Pivotal on the big data front, when we orchestrate all of that through the Cloud with VMware and when we have the best storage on the market that we actually put in our data centers that we serve our clients and reduce the total cost of ownership of our clients, when we put that whole stack together, the power is immense. So it really gives us a flexibility as well as the value of the integrated Federation. So give us a specific example of where you're working in the Federation outside of EMC Classic, EMC II. Sure, we really work with all of them. We're one of the largest partners for VCE. We co-innovated a solution with Pivotal this year called the Business Data Lake, which is being launched. We also have an exclusive relationship in building the orchestration platform or brokering platform together with VMware. And then of course, finally, we're doing a lot of new work with the IG division. We're actually starting to build new Cloud solutions around case management for the government. And it's actually taken off quite well for both of us. If you want to keep a cap Gemini excited about our company, we got to bring the Federation to it. Think about what they do. Business consultant, technology consultant. You go after your industries like retail and financial services and manufacturing. For us to excite them, we got to give them every tool we have. And that's why we got to get the Pivotals and the RSAs and the EMCs and the VMwares and the VCs all involved to keep them excited because they need all the piece parts to solve their business problems. So you guys are obviously looking for partners that are like-minded. You guys have been talking all week about the third platform. So, but at the same time, you got a lot of customers that are sort of in N minus one, you know, generations. A lot of business being done there. How do you balance those two? Well, I think one of the things that Cap Gemini's doing a lot of and clients ask us all the time is that while they're managing that second platform, they're also looking for an edge. That edge is the innovation, which is maybe I will not embrace the entire third platform, but I need to start thinking about it. I need to start, you know, approaching certain areas. So maybe there's a pilot around mobility. Maybe there's a pilot around the cloud. Maybe there's a pilot around big data. You know, we work together around all the Federation because we're able to leverage the value of that second platform, the storage, but also take advantage of the co-innovation that we're doing around business data lakes and areas of cloud and also areas around mobility. You know, one of the things that we're trying to do in 2014 is to co-innovate around the mobility solution. As you know, you hear about the bring your own device culture. There's a lot of security concerns around that area. There's also huge amounts of opportunity around mobile device management and mobile applications management, and those are areas that we will continue to co-innovate between two companies. And then I would say too, is that we got to work with the Cap Gemini, it's the world, with Pacific Cap to be relevant, both in platform two and three. I believe three years from now, it's going to be the same subject. Just the distribution percentage between two and three will be changing, but our customers are still going to have plenty of activity on platform two, three years from now. So we've got to make sure as we're working together, we are jointly relevant in both of those. So what are the, let's talk about some of the trends that you guys are seeing in the customer base. You know, the big four cloud, mobile, social, big data. Let's talk about cloud because five years ago when you talked to IT practitioners about cloud, you know, they'd roll their eyes and a cloud, it's just IT. Everybody remembers the famous Larry Ellison rant at the Churchill Club. But now, and I speak to many, many IT practitioners, hundreds throughout the year, I give a lot of speeches and so forth. They're embracing the cloud. What has changed, Charlie, and what are your customers doing in that regard? I think that competitive and cost pressure has increased. You know, it continues to increase. And companies are looking for more of an edge all the time. I mean, we have a lot of our financial customers who are looking to look at the cloud as a way to be more competitive. They want to lower their cost of their non-core business, if you will. So we see a lot of customers going, moving their HR, moving their workforce automation, sales force automation all into the cloud, because it's not part of, considered part of their core business. And it really helps them provide a kind of a cost competitive edge.  Talk about that a little bit. Well, obviously, we came at it directly private cloud. We actually really see it in three areas. We got private, we got hybrid, we got public. We actually need to play in all three. The activity is, there's still a lot of public cloud activity out there. We understand a different price point, different economics on that. So we, as a company, we really need to play in all three. I got to have a portfolio across three to be successful out there. Let's talk about another mega trend, Charlie, which is big data, you guys obviously involved in, sounds like co-development with Pivotal. Let's actually start there, and then talk about some of the trends. Specifically, what is that like doing that type of co-development? Where do you bring to the table? We kind of know what technology they bring to the table. Where do they leave off and you pick up, and how do you sort of connect? So I think when we first engaged Pivotal was actually before the company was actually launched. We actually started to exchange some ideas around big data. What are the challenges? I think what we really bring to the table is our business and sector expertise. We understand what banks are looking for. For example, banks are, after the disaster we had in 2008, are really looking for risk aggregation. How do I aggregate all the risk to the bank and be able to make decisions in real time? Well, that type of scenario requires a deep understanding of the business of the banks. And for us to, I think the main thing is that we were able to bring various business cases or use cases or new business models that would be valuable to our clients if the technology would be able to support it. So while engaging with Pivotal, we were able to give them a lot of insight on how the technology should be designed to tackle real world problems. So we were able to co-innovate around several use cases that are very relevant. And you bring that deep industry expertise that's the secret. Because you take those words big data analytics, we sometimes put them all together, break them apart. The analytics side of it is very industry specific. You're going into a retail or you're going into a telco or you're going into a bank. You got to be able to drive that analytics, you got to have the industry expertise. That's exactly what Capgemini brings that we don't have. We bring the horsepower behind it on technology, but we don't have the depth to walk into a telco or a bank and really help drive the analytics, which is exactly what Capgemini really brings to us. That's the power. Charlie, everybody talks about how organizations need to be data driven. You know, we take it as a fate to complete. And I think many actually are driving that way. But I wonder if you could characterize that. What's happening in terms of that notion of data driven? Is it people are sort of investing in new technologies that are going to drive new insights?  How do you see that playing out in the marketplace today? I think at the end of the day it's really more about new business models. When you look at companies like T-Mobile creating new cell phone packages that really disrupted the industry. They were able to do that because they were able to leverage the insight they gained from the data, the new data architecture. And they were able to put actionable plans around the insight. A lot of companies today, the traditional BI, it's all about finding insight, but then they don't do anything about it. Companies today are really looking at how can data drive a new set of business models that would allow me to gain a competitive edge. Isn't there a problem that customers face today in terms of the agility of that EDW, in terms of isn't that one of the reasons why they can't act on it? Because by the time they figured out the market has changed, or by the time they figured out the insight the market has changed. How is that changing? Yeah, absolutely. So in the past the way you looked at data is that every organization within the company had different data standards. So the first thing that a consulting company would do is do a consolidation, to do a migration, to do kind of a standardization of all the data. That takes a very long time. By the time that's all done, the market's changed. So the whole solution that we built, the business lake solution, data lake solution that we built with Pivotal is all about looking at it in a completely different way. Dump all your unstructured data into a huge data lake, forget standardization and consolidation. Leverage all the greatest technologies that we have with storage, the fast end memory storage that we have today to be able to give insights in real time without having to do all that long two, three year journey of standardization and consolidation. When we talk about big data, sometimes we talk about it as if it's a brand new concept. And in certain industries, it flat out is not true. I mean, you get into an oil exploration company, they've been dealing with big data for 20 years now. That big data, big deal. Yeah, a matter of fact, when we talk big data, they say, that's an old term for us. But what they have is they have access to the data problems, right? And that's, I actually think where the technology is changing rapidly, big data exists, but they had no access to it. Second thing is how do you drive something out of it? How do you make value out of all of that massive data? And I think that's where there's a tremendous amount of work. We do some of the technology, these guys do it tremendously with industry insight. So what's changing in terms of the access model? Is it the, it's technology obviously, and then maybe we can talk about people in process, but maybe we could drill into that a little bit. I think it's speed, I think it's technology, I think it's being able to bring all of it together, various different forms of it. And we couldn't do that. I mean, think about the large data warehouses we've all built over the last 20 years. Wonderful amount of information, no one could get anything out of it. Or you could, but it would take, you know, large runs of information, and it was just, it was just not nimble enough. So Charlie, how are organizations, I mean, I look at people process technology, Terry, I see you as technology, and you guys as people in process, and there's, I know there's overlap there obviously, but how are people specifically transforming their people in process to take advantage of this new data opportunity? Well, I think it's quite a bit of a challenge for our clients, because in the past, the realm of possibility wasn't there. Because of technology, there's a limitation. There's not enough storage, or it's too expensive, or it's not fast enough. Now that the storage market's completely changed. We continue to see cheaper and cheaper storage. We have technologies that can actually deal with petabytes of data in milliseconds, right? All that's possible, so the realm of possibility has shifted from the technology limitation to the business limitation. Can business analysts and consultants and customers think fast enough to create new models of what to do with the data? What can we do with all this data to create new opportunities? And I think the governance around that is what's really key today. You hear a lot about the skill shortage specifically around data science. Is that an acute problem in your customer base, and how are companies dealing with that? Absolutely. The traditional big data engineers, if you will, are the ones that analyze the data. Today, that person has to understand programming. That person has to understand advanced mathematics, analysis, statistics. When you combine all of those skills that's together, it becomes kind of a super human that's very difficult to find. So, I think it will take a couple of years for the industry to really start building a new set of knowledge and a new set of skill sets and engineers that can really be qualified as what we call data scientists. It's just really a lot. You know, when you think about the data scientists, we have someone on staff in our group, so I think we do a little bit of the priming of the pump, but the big pump's got to come from the Cap Geminiers of the world. Yeah, you guys have some educational programs. You know, I saw Tom Clancy in the flight out here. All we can do is prime the pump. That's where the horsepower's got to come from. Last question, I'm going to ask each of you what you look for in partner. So, I'll start Terry with you. As a technology company, large technology and services company, what do you look for in a partner? I look for a couple of things. I look for executive connections. I'll tell you with Cap, we talk weekly, monthly. We have QBRs, quarterly business reviews. We operate all the way from the very top, all the way down into the field. Interestingly, we just decided to change some employees. So, their portion now, aimed back at EMC, just came from EMC, we work that together. We love it, and so I like that. We were not stealing. No, no, no, we work that very openly. I think the second thing that we really need from a company like Cap Gemini is industry expertise. That's not what we are. We're a horizontal company, and so when we go into a retail company, or we go into a telco, we need the expertise of a Cap Gemini, and that's something that we desperately need, and that's what we have great respect for these guys for. All right, Charlie, what do you look for in a technology supplier? Not just even EMC, but generically, any technology company. Well, first of all, innovation is extremely important. We want partners that can co-innovate with us, not just innovate in silos. We look for partners, you know, I'm going to use Terry's term earlier today, companies where we can build a mutual trust, because you can't do business together without trust. And then finally, we want companies that are willing to do something different with us, differentiated plays and differentiated markets, as well as in areas where we can really create a big bet together, right? So, having that mutual commitment, once you find that big bet is extremely important to us, just like what we do with Brazil, like what we do with Pivotal and VMware, having a mutual financial commitment and then executing on it. That's what we look for. Big bets, the big bets can pay off, but big bets sometimes are risky, so you working together, you can sort of deal with that risk and identify the upside and minimize the downside. So, thanks gentlemen very much for coming on theCUBE. It was great to have you. Thank you. Keep it right there, everybody. We'll be right back with our next guest. We're live here at EMC World 2014. This is theCUBE. We'll be right back.


Test test. Okay. Good afternoon everyone. I'm Huai from eBay team, COW team, and I'm going to do some instruction of our evolution of our dive environment setup in eBay and If you want to take a nap after a heavy lunch, I think I can understand So this is my agenda So why we need to have a specifically topic around being the how to set up the dive environment and What's the challenges we face to setting this up? And also I'm going to tell you the history of this process evolution And also we are Highlight some lessons learned and challenges we had now so why we have a Specifically topic of the test and the dive environment setting up So the first will look at a scale We are running a pretty big open stack distribution on eBay side even after the split up with PayPal The scale is still pretty big and we have more than 20 components running for this whole infrastructure at the service including the core open stack services Nova Neutron Keystone and Other services like monitoring logging So we need want to find a Same pattern to setting the all these services for Dev and test environment So that when testing one day is pretty critical for the PDs and the QE's developers and then the quality engineers For example, when you have with some issues running in a site, how can you reproduce? You want you probably want the same environment as you had in the as you have in the production environment? For example, you probably want to some new features some cool stuff, but how can you make sure? What do you have running in the dev event can also running in a production environment and then we have a The open stack will release every two times every per year and how we can make sure the version back work Compatible during the upgrading so we think this is pretty Critical for us, especially when we're running a live sign you have to make sure your Services running all the time So we want to have a mini Mimic environment that setting up with as same as the production and As I said, we have a lot of services not Not only in the core open stack services, but also the monitoring services Also, we had some plugins that for the for example the Nova schedule of plugins that running outside So the Dev stack is not enough for us And then we will we are using the puppet to deploy all the services in our site for the cloud infrastructure service and it wants to use the same for the our dev emails We built up a lot of put up many a lot of efforts to building the whole puppeted thing up So we want to using the same thing So you can have the same way to deploy your service in the dev into the production and meanwhile you can also testing your puppet Puppeted code for the deployment so you can make sure okay. I can use upgrade this puppet code puppet and manifest and then it will Work when I upgrading in my production Also, we want to use in the same package built for all the components in the same topology Because we are running in using the normal cell for each availability zone and they also want using the OBS we are running a pretty fairly large SDN solution in a site so we want to have the same thing in the dev environment and This thing has to be simple because you may you for example when you have a new hire You don't want him go through a lot of document to setting his own Dev environment up and It should be repeatable So seeing that you have a one test environment have a one dev environment you want set up another one This should be a repeatable process and all the process the thing Should be still working when for example when you upgrade into the kilo version still it should still work So this is our the challenges we had so we running At first we are using the Sheld hardware lab for our QA and the That developer environment And before that let me introduce you introduce some deployment process, you know eBay as I said I you we are using the puppet to follow all the services department for our cloud services so For each of services we have Puppet a module and All these modules are deployed to the in the puppet master and we are using Foreman as ENC server To our services, so How many people here are familiar with this form and the puppet master. Can you show your hand? Okay Let me go a little bit of detail to this former and the puppet master thing So we have a so we want to have our cloud services as Resilient to fail right because every hardware can be failed. You don't want to today you have a Box fail you need to have some you want you need some menu process to be this is up So what do we have is we using the puppet and the Foreman to do this For each of node it was For example for I have I have I have a new Nova node one for adding to my environment What I need to do is I haven't I have this box by some provisioning process What I need to do is we I add this node to the host group of the form in the Foreman so Foreman will then know that this node belongs to a Nova host group and then in the Foreman also we Related this the the Nova puppet class with this host group So for when when the node come up saying hey what I should do and sending a request to the puppy master Puppy master then we are sending a ENC request to the Foreman Foreman will return back.  So this is how we Using this puppy to the follow department So back to my previous question. So when you have a hardware failure What I should do what we need to do is we on board a new box and the registered to the Foreman same Foreman host group then it will automatically taking over the starting up the services for example, Nova Neutron services like this So this is how we do the department in a site and at first which in our dev environment, we're using the same thing we're using the Bellmetals and we're using Foreman the puppy master as the seat and we do some Manual population of the pair of puppy the parameters in a Foreman for example a version in the MySQL database So this is the good thing good part for this is we're using the same configuration management to at the same as the in the production But the bad things can everybody can imagine. So this the hardware has some limitation we every time I want a new thing I need to have some new hardware the hardware has the hardware resources has limited has limitations And it's pretty heavy process and hard to repeat and Everyone if everyone using a shared environment I'm a Nova developer and he's another some other guy's Neutron development Everyone only in folks his own part and some later on some days later We'll find the whole dev environment will be broken because we are not maintaining so well, right? After period of time, we need to do some cleanup So we have a Another solution we call Pinocchio, which is based on the cloud is cloud over cloud So so we think about this way we already had we already has a cloud running on So we can ask clowns to get some computer resource and the network resource and we're setting up another cloud on the top of this cloud In the our dev VPC the dev private cloud So we during this process the Pinocchio to we are asking the Pinocchio to actually is is an oxygen engine in this diagram It if you're asking it ever take the input from the Jason The Jason we are specifying which version you want the Nova version Neutron washing the monitoring service version And do the topology so well you want to put do you want put Neutron and the Nova in a similar Do you want to using a normal cell now? How many normal computer you want? Yeah, things like that. So take this to as a input it will then invoking the normal API to the production cloud environment to get some VMs in dev VPC So you can you can get a bunch of the VMs and then it will running some script to invoking the puppet class In this diagram, we are not using the Foreman and the puppy master because it's we are using the locally local locally apply of puppet So after you get to the VM Pinocchio, then we are trigger the the puppet run so everyone will then follow the topology we defined previously to set up the Nova service Neutron service and In other services in this in your club. So it is It is better than previous with what we had for the hardware share the lab It is we still using the same configure mentioned to using the same puppy code to do the department process as as we do for the Production environment and it's all automated So what you need to do is using a command to do and the input input define the topology configuration and the reverse define the versions you want and done several Pretty I guess ten minutes later you can get your own dev cloud But it is still heavy because I Need to wait a bunch of minutes to win to to wait my dev cloud out Up and it's not flexible the the meaning of the not flexible is For example, I don't currently I have a dev cloud starting up Without the Nova cell but later on I want to test some future with Nova cell what I need to do What I need to do you need to another dev cloud with a new configured topology the RCI is currently on this model and The previous the previous the first the three Components is at same as upstream. We have a Garrett review. We have Zoe and we have we have a check-ins so it's the same as the Country the community did community does the difference isn't on the behind So it will trigger a pinocchio run in the approval job of Garrett if you are then you develop starting up a dev cloud all of ems cloud on cloud and Then setting this up and then after that it will trigger a 10-piece drone So the tempest actually running against a cloud that actually has the same topology and the configurations in our side So as I said this is better than previous hardware lab But I still have some issues because not flexible and the pretty heavy So we're using color the color is we have one every service is had is a Docker container and We do did some customizations for each of the image that a color project provide And upload this image as a parent image to our own Docker registry and For this For this time for this version we need to ask a cloud because we already have a cloud right and You can ask cloud to get give you some compute resource give you some compute and Then after you get this compute you can define the environment in this environment you define Okay, I want which host I want to use with Nova should running on which host and you choose should run it on which host and You define this you can use in the Docker compose that provided by color project and then it will launch each launch all the Container on this Docker hoster So it is pretty flexible because you can think about this when you have a VM you do something wrong you probably your VM is screwed up you need to clean this VM out and you It's pretty hard to clean this VM. I probably you need to get another VM But for this for in this time, what you need to do is just stop stop the process right and they start another one It's pretty clean is All these once you did something on this VM in a Docker hoster in a Docker hoster and You want to do another another thing you just stop that and each time it's isolated pretty it's isolated with each other and For all pattern we didn't using the multi-host Ansible yet because when we do we may do this in Multi-host Ansible is not supported yet. So what do we what do we did is we? Plugging the puppet code in the image. So every time the Docker Container starting up it will run in the puppet. So it is again is it is it is using the same public code that we deploy to our production The reason that's why we why don't we using every time we using a new image is because we want backward compatible ability in our production environment so we can cause in our production environment We're still using the using the puppet to a deployment and the the better another better party for this one This is still partially automated. We need to have this Image upload first right and we need to have the have the all these Docker hoster provision the first and for this Using by using the color we are using the killer version as I said we didn't using the Ansible multi-host yet and We need to to make it work we Added the puppet in the Docker So we can using it's pretty important for us to using the same code in the production and the depth and Also all the environment while I rose are injected as popular facts So puppet when the puppy the running it I can get to the facts that he injected outside and Modify our public code because previous public code is using we are using is adapted for the VN and we're using to we have to use it as a microservice model And the color project doesn't didn't support no one sale and the overlay networks and This is a user case is perfectly for our For all the new approach to setting up the development dev environment and testing environment We had Abrogation upgrading in earlier of this year from Havana to Juneau and We decided to upgrade them one by one one service by one service I think we did the keystone first and then Nova new charm So we building up the way we did this is we're building up a full Havana environment and We do the upgrade one by one and once we upgrade the keystone and we trigger a full test in the in the whole testing environment and so in the testing environment that you have a Juno keystone and all the other services are Havana and then after testing if it went through we were then running a Juno tempest test Juno test the cases on this environment and then if everything goes through we will then to upgrade all the Nova to the Juno and again do the testing both both for the Havana version and the Juno version So it's pretty flexible by doing this way by doing the by doing the Container way is pretty flexible for us to replace all the services in the The same environment so let's incident we need to automate everything I know this automation thing has been talked about by everybody, but for us is It's important right because it's about infrastructure build up so how you build up your infrastructure in your production and you need to do the same thing for your Dev and the testing environment and The all up automations in need to be means repeatable It doesn't mean You do this automation once you have a bunch of scripts and then after you upgrade in Juno your scripts Cannot work anymore and they expect the failures Especially it will be flexible for you when you're using contender as a your as your component or open stack service so every Part can be filled and you can you want you probably especially for important for your development process development environment You you want to have the flexible flexibility to change each of the service and You want to have a It's the debugging is friendly because the user of this pattern is that developer so they want to do these things and It's important for us is the speed So how how long you can take how how long you can setting up? Devil environment is important for us. For example, if you are developer you want to setting up New devil environment if it takes more than like 30 minutes You're gonna what are you gonna do right you want to have a new environment if you can you if you have the Capability to setting up a devil environment in minutes, it will be awesome, right? The challenges we had We are not using the this docker thing in our production department yet So that's the reason It's be it's be the wheel that for the for For color project we still need to have a puppy that running inside of the image And we need to have more elements to receive We need to have the elixir elixir search UK server and the graphite and the graphana and We are using the topics as monitoring and The HAC setup these all these things is not down in for our container based thing and Right and we had some drift Between us and the color color upstream code The reason is we have some specifically Thing for example or OVF thing. We are using the NSS to run in the overlay So we have some specific specifically thing for our environment And we want to moving to the multi-host services in fact when for our Kubernetes cluster we are using this way and We are using this multi-host services by Ansible to do the whole whole whole cluster setting up and We need to think about how to do the Oxygen including the follow-up color project. For example, you have some dependencies between each other, right? you want you want to The services dependencies should be oxygenated by your oxygen layer Okay, I think that's it Questions. Yes We as I said, we we are the Kubernetes cluster. We are we are investing are using that thing and We also have invested something on the heat because heat is actually a orchestrating layer for open step We also use that thing to Try into using that thing to building up to orchestrate it all that environment setting up right, so heat can Heat on the heat it can heat on the Each open stack service get a compute get a new network and Stop starting up the services. You mean the new image We so the the issues we do not have because every time we we want to do the upgrading We are using we clean the remove the previous one and the starting but not the one and in that side Inside of that Docker container into our running a puppet up to setting the Ola services up We are still evaluating that thing. Okay. Thank you


What's going on everyone? Sam here with late in sports cards. We are ripping 22 Panini Immaculate Football hobby six box full case break number seven random team style Here's a look again at your random results as always you can find these on the website under the results tab As well as the link in chat. Let me take a look really quick for you, Andrew Uh, I don't see it Andrew Yeah, I don't see you in this one Do you have an order number? Yeah, you're not in the random. Oh, you're in. Okay. Okay. All right. We're good. We're good. Perfect. We're good. Beautiful Okay problem solved now. You're good. No worries. No worries. No worries No, no anytime. There's any issue like that. Please bring it up. So just in case we can uh, we could always figure it out. So Watching a three year old open cards Thanks Yep, I know right Terrifying. All right, starting off. We've got Justin Jefferson. That is nine of 10. Nice one there Jay Jettas for the Vikings We've got clearly, uh immaculate. That is a Uh, Taekwant Thornton numbered three of 99 What do you mean tricky? We've got 249 that is Trevor Lawrence and James Robinson Three-color patch on tealaw and one color with some stitching for the robinson Nice one there. Very nice. We've got That she stood 13 49 is lewis scene For the vikings grads minnesota Who's next here? Who's got um, this is going to Gary H. How about 19 of 25? Malik Willis Let's go man on the eye black auto 19 of 25 Awesome Congrats on that one there Gary And then going to steven w That is 98 of 99 two-colored rpa chris olave Here we go, steven. Heck yeah, dude. Congrats buddy Awesome hit there. Gotta love some olave action We got both of those magged Is that him and gary wilson played on the same college team? He absolutely not shamed Not gonna subject anybody's eyes to that Scary sight a really good start to the case so far Tevante Adams Uh 13 out of 25 for the raiders Nice one here again for the jags. That's gonna be 18 of 25 We've got james robinson Cool one there on the two-color patch Nice one there jacksonville We've got 99 of 99. That is going to be marshal falk and jonathan taylor That is player worn folk That's kind of nasty That's really cool This is going jason m Here you go, dude. How about one of 10 matt stafford? On the two-colored jumbo patch.  Very nice. Congrats, jason God, I think this is going to shame. Yeah, I was going to shame right here 31 of 49 nick bossa baby bear bossa Yeah, me and matt's matt stafford is my celebrity doppelganger And i'm so happy about that dude I tell everybody that like anytime anytime there's a conversation of like celebrities look like i'm like i look like matt stafford Nice one there and 63 of 99 two-colored rpa is alec pierce Nice one there going to the colts Sam donnie and floris god That's a brad tag group right there. There's gotta be something nutty coming, dude Here's king henry 84 of 99 for the titans followed by 36 of 99 is chris godwin For the buccaneer. It's a nice one there at Tampa. We've got this is a sick dual pass-in present 21 of 99 patent manning and russa wilson that's disgusting player worn patent very nice chrome saff light is it in the morning admiral If it's in the morning, it'll be me If it's at night, it'll be forest 14 of 49. This is awesome going to the dolphins. How about a ricky williams? Run ricky run There you go. Sean m This next one's so nasty too, dude. Yeah, this one's cool as ricky. It's awesome.  Uh, that's gonna be three of 25 prime time Deon sanders on the signature moves. There you go, ronald a with dallas. That's awesome He did he did that's nasty um, there's a little bit of like you can see a little bit of like a Like schmack or something on there. Uh, we'll send an empty box and wrap it with a cowboy It's just in case because it's a little damaged still still an incredible card. Congrats again ronald with dallas. That's awesome Coach prime. Oh, yeah And one of 25 two colored rpa one dale robinson going to the giants. Nice one there. Tony z Congrats, Tony There you go, buddy Yeah, good old coach prime University of Colorado Head coach now Do you see their ticket prices, dude? How much are they? They're like it's more than like UCLA like arizona or no, it's like ucla stanford and usc combined like it's more oregon's in there or something too It's crazy Yeah, exactly galvin cook 52 of 99 For the vikings We've got 18 out of 49. That's is uh, jack wilson and elijah more for the jets new york We've got nice one here the standard 15 of 49 that is a george kiddle There you go. Shane. Nice one there, buddy. Blair worn george kiddle I have a pretty cool patch right there. Actually, that's gonna be eight of 10. We've got uh, dalvin cook On the two color patch This one this one's really cool eye black signature 22 of 25. Tony romo Congrats on that one there Dallas that is going back to ronald again. Congrats ronald pretty nice, too We've got three color two color rpa bailey zappy Sean make sure to recappy this zappy Nice one there congrats got new england. That is gonna be richard b. There you go richard. Congrats, buddy Bailey zappy and zappa. All right next box. Uh, you can bag that one All right, see something nuts, dude I think 285 285 a random team Got a aj dillon going to the packers 73 of 99 Uh, nice one here clearly immaculate is javante. That is 90 of 99 for the broncos Uh, this is random team charles This is random team. This is number seven uh random team richard b has the uh the patriots we've got Patriots again, that is gonna be mac jones 26 of 49 Yeah, no, no, no worries. No worries. Like I said, if there's ever like a discrepancy or something You think something's wrong. Please let me know. Please let me know so we can just sort it out So yeah, no worries man. No worries Nice one there. We've got this is actually pretty cool. We've got a Donovan mcnab and jalen hurts that is Uh game worn mcnab. Very cool. Come on a filly Uh, where's higley 44 49 modern marks. That is matt ryan Nice one there for the colts Maddie there he is Maddie ice there he is Again, dude, second one of the break 15 of 99 Malik willis Go into the titans Nice one there There you go, tennessee My bad joshua joshua just like hit me up on instagram or something. I'm not gonna remember like Like a day after i'm not gonna remember So just let me know at some point and i'll do it when I like have a chance But he does von uh cordial paterson 91 of 99 Or like if you're still watching when group breaks are done in between group breaks and personal Let me know and I can just do it then We've got the standard is diandre swift. That is uh 48 of 49 for the lions This one's actually kind of nasty seven of 10 That's gonna be a cd lamp On the three color patch jumbo standard This one's sick. Sean's bringing the mojo right now for the dolphins 33 of 99 ricky williams Run ricky run What do you mean castro? Our nice one here is going to be 43 of 49 We've got a breeze hall on the shadow box signatures for the jets It's the last one last but not least we've got 11 out of 99 true rpa That is Kenneth walker You might be talking one's a mixer and one might be a full case It's six box full case number seven All right, let's do a quick recap everybody We've got uh cd lamb uh Deandre swift mac jones Uh, givante williams george kittle chris godwin uh, tygwan thorton uh dual for the jacks matt stafford dalvin cook uh, mcnaven hurts That's uh dual for the jets dual for the colts dual for the broncos janes robinson Jesus That's insane um breeze hall tawny romo alec pierce matt ryan luisine nick bosa ricky williams ricky williams um And wandale robinson kendeth walker true rpa to 99 For the seahawks we had a chrysalav a true rpa to 99 for the saints We had a bailey zappy. Thank god we did recappy For the patriots We had two malik willises 15 out of 99 and 19 out of 25 for the titans And for the cowboys signature moves d on sanders prom tom Very nice that'll do it for the break guys. Thanks again for the fill next up the another case