Do you want to keep California resilient? Do you want to make a difference? Do you want a fulfilling career? If you do, then we want to hear from you. The Governor's Office of Emergency Services, Cal OES, is a part of every sector of public safety, from cyber to wildfires. We're a team of dedicated emergency professionals committed to saving lives, protecting property, and ensuring a resilient California before, during, and after disasters. If this appeals to you, then join the Cal OES team. One team, one fight. Hi, I'm Brian May. And I'm Monica Vargas. We are public information officers with the California Governor's Office of Emergency Services, also known as Cal OES. As you just saw, our agency is at the forefront of ensuring a resilient California before, during, and after disasters. Yeah, our hazard mitigation team addresses the before by helping communities lessen the effects of a disaster before it hits. While our response team deals with the during as disasters are still occurring. Coming up in this virtual job fair, you'll see that our recovery team has many, many, many exciting opportunities for you to join them in their supportive communities and their survivors in the aftermath of disasters. So stay with us. We can introduce you to our Deputy Director for Recovery and our Assistant Director of Human Resources. Together, they'll answer some of the most frequently asked questions about Cal OES, about recovery, and the proper steps to successfully make an online application. But here now are some quick introductions from both our Recovery Division and from Human Resources. Well, I'm Sheila Braverman. I am the Assistant Director over the Human Resources section at the Governor's Office of Emergency Services. My name is Ryan Beerus. I'm the Deputy Director for Cal OES. We are excited to be able to fill some vacancies at our department. If you want to work for the most exciting agency in the state of California, come to OES. Come to Recovery. We have a lot of positions. Cal OES is one of those organizations where if you want to make sure that you're making a difference and you're not necessarily working a desk job, this is where you want to be. My team is dedicated to those counties, to those individuals to ensure that not only that they can come back, but they come back stronger, they come back with a better community, and that's what Recovery is. So if you really want to make a difference in someone's lives, families, citizens of California, this is really one of those rare opportunities for you to be able to do that. I have a motto in Recovery. Relationships matter. So every day you should provide excellent customer service. It's one of the skill sets to work in Recovery that you must have. There are folks that are dealing with layoffs right now. So we're really in this push to be able to fill these vacancies to help folks get their lives back together and recover from all of these disasters. So it's an amazing opportunity to come and work for Cal OES. And thank you in advance for making a difference in the state of California. Well, good luck. I look forward to meeting each and every one of you at some point at Cal OES. Over the last few days, we've asked all of you through social media to give us your questions about all of these job openings that we have. And we received tremendous response and lots of questions. Yeah, so let's bring back Sheila Braverman and Danielle Ramos from Human Resources as well as Ryan Burris and Jennifer Hogan both from Recovery. So Sheila, I'm going to start with you.  All right, so I'm Sheila Braverman. I'm the Assistant Director of Human Resources at Cal OES. About a week and a half into that role, I was the Chief of HR prior to that. Danielle Ramos here with me. She is the Classification and Pay Manager. She helps to assist with recruitment and making sure we're marketing our openings and get folks excited to come and work at Cal OES.  Thank you, Ryan. I'm Ryan Burris. I'm the Deputy Director for Recovery, Practice and Social Distance in right now, which is important these days. And with me, I have Jennifer Hogan. She's my Assistant Director over Hazard Mitigation and she's actually running all of the steady-state operations right now for recovery during this pandemic. Okay, so a lot of recovery jobs out there. And first and foremost, I think that we wanted to talk to Sheila about getting started, that first step on actually getting that foot in the door. So sometimes the process can be a little daunting, confusing, but it can be really simplified with some guidance and tips from your office specifically. So can you give us a simple overview on where to start and what that looks like? Maybe some tips to help people who aren't familiar with this process, how to get started. Sure, I can actually show you. Perfect. All right. So to search for jobs at Cal OES, I'm going to take you to the Cal OES website, which is caloes.ca.gov. This is our main page here. You go to our careers link up here. It gives you various videos and different things that we've done to advertise our openings. You can look at the different opportunities by directorate. I'm going to hit recovery here just for example's sake. It tells you all of the different classifications and positions that we possibly have. The CalHR website is the link that you will go to so that you can pull up all of the job openings at Cal OES. So you can see this has already been filtered for the governor's office of emergency services. This is actually listed in alphabetical order here, so as you can see it starts with A. We have about seven pages worth of job openings. So I'm going to view the job posting for an associate governmental program analyst. This gives you information about the job and the duties. Talks about minimum requirements. It gives you information on the classification as well as the salary range, how many positions and where the position is located. Gives you information about the department. Gives you information about special requirements. Make sure you're following the instructions that are listed on here as well as the final file date. This one happens to be until filled so you don't have to worry so much about that. But you do want to make sure you get your application in time because we can fill positions fairly quickly. If you're interested I suggest you go ahead and apply. Gives you information on the contact for human resources as Laura Smith here. Gives you benefit information. And then down here tells you what the statement of qualifications entails and what you'll need to submit in order to be considered for this position. This is where the examination information link takes you. So the associate governmental program analyst exam is online so you can take it anytime. It's really something that's convenient for a lot of folks. You click here for the actual exam bulletin. You can see it gives you information on the classification, who should apply, special testing arrangements. Gives you information on the minimum qualifications so you can review that against your experience in education to determine if you meet the minimum qualifications. Gives you the overall position description on how it's used throughout the state. The examination scope tells you it's a training and experience and evaluation and what knowledge and abilities you're going to be tested for. The eligibility list for this is about 12 months. You can click on this to preview the training and experience evaluation just so you get to see what it's all about. But this is the link that will actually take you to the examination and you'll have to create an account for you to be able to go ahead and sign up for the exam. And that's pretty much the steps you need to be able to apply for an exam. Well, as you can see, it's a really simple way to be able to find our jobs, you know, 24-7 online. It's really easy to access. I'm going to turn it over to Danielle who can provide you some more additional information. Yes, when I applied for Caledas, I signed up to receive emails, so that is an option so you can receive emails for the vacancies that you're interested in. And then I went and took the staff services manager one exam and applied that way online. And I know when you get one of those notices that there's a job open, it doesn't necessarily mean that you have to apply for it. It's just letting you know that it's there, right? Correct. It's just letting you know that it's advertised and it gives you all the information about the job, the duties, and it also has the duty statement on there so you can click on the duty statement tab and it'll tell you what the position is and the duties that you will be performing. So we mentioned the different positions. Are they just management positions? Are they entry level? Is it a range of different skills and positions? We actually have vacancies from entry level, journey level, and managerial as well. So office technicians, staff services analysts, all the way to the manager classifications. One of the great things about this agency is it's large enough and it covers so many different areas. Sheila touched on the fact that whatever your skill set is, there is something here that's going to fall in line with what you want to do, right? Yes, of course. Cal OAS is a very diverse organization. As Danielle had mentioned, we have clerical support, analytical support. We have super journey level analysts. We also are starting to use research data specialists and analyst classifications, managerial, staff services manager, program managers. But we also have the career executive assignment level as well that's posted on our internet. So we have a multitude of openings available for all different areas. Seems like there's something for everyone available right now in recovery. So talking about recovery, I do want to now go to Ryan. And Ryan, emergency management is a forever-growing field, especially now with all the different disasters that we're seeing. But can you tell someone who's never heard of recovery in emergency management what the mission is? The mission actually starts before the disaster. If Brian and his intro mentioned hazard mitigation, which Jen here runs, and we do try to plan to prevent disasters and the damage of that. And that's within the recovery division. But once the disaster strikes, whether it's a tornado or the wildfires we are faced with in California, that day starts day one. So there's a response. Recovery is heavily involved in that phase of the operation. And recovery is a long process. You have to rebuild towns, communities, rebuild schools. And this is all of our mission. So to me, it's just a great place to work in the public sector. You can help communities before and during and after the event. And it's a very, very exciting career. Jen, I know, especially in these times, to ask someone to describe a typical day is almost impossible. But talk about what your days look like, what a typical day looks like for you in your recovery position. Sure. I mean, I think that's the great thing about working for Cal OES is there is no such thing as a typical day. If you want a job where you come to work, not really knowing what's going to happen that day, it's definitely the place for you to work. I've told people, if you want a nine to five, a lot of times this may not be the best fit for you because we get to get out there and do so many things at weekends, early mornings, late nights, just because that's the nature of emergencies, right? Yeah. Another amazing thing about this agency and also being in recovery is you're not necessarily limited to just recovery. I know, Ryan, you're currently supporting response and a lot of your staff are supporting response. So helping the bigger response effort for California, but also when there are bigger disasters outside of California, there may also be other opportunities to help out with that. I know you and I were both in Puerto Rico helping with Earthquake, so this is a good agency to grow and to be mentored and to further your skills, right? Absolutely. I think the biggest thing in recovery is you don't have to be the recovery expert to come into this agency. We mentor our staff. You get on the job training, unfortunately, almost every single day in California. If you remember last year, while it was a slower year for fires, we did have PSPS, we had the power shutoffs, we did have a fire in Kincaid that our team responded to. Then we had the Earthquake in Puerto Rico that a large portion of recovery staff was the incident command team that deployed from California for over nine weeks to go support that effort since we have such great experience on Earthquakes. In this response, I would never have thought I would be leading 15 task forces coming up with programs like Great Plates, delivering food to our seniors in this great state, and we have a large portion of the recovery team that's activated right now supporting all of these initiatives for the current pandemic. It's pretty amazing. I like the fact you touched on customer service because I think a lot of people when they think of a state agency, especially an emergency response, customer service isn't something that you immediately think of, yet that's the business that we're all in. Bottom line, it really is the business we're all in. Our customers are the 40 million Californians that we serve every day. And that's so important. Every single day you pick up the phone and you're calling applicants, in this case the counties, and you're calling the elected officials all the way down to the managers of that town or county on our individual assistance team, they actually deploy out to the local assistance centers and they're talking to individuals in many cases that have lost everything. So customer service is critical. To me it's the one skill set that we just always have to be mindful of when we work in recovery. And when you lose everything you just have to know how to absorb that. And how to communicate well. What are some of the recovery projects that these positions will help support? I know we've had tons of major disasters in the last couple years. Are the big ones we've heard of like the Camp Fire, Ridge Press Earthquake, are those some of the projects that the staff that you're hiring for will help out? Absolutely. We're still closing out disasters from several years ago. I think the unique thing we have in California is we, every disaster or every threat that is known nationwide actually happens in California. So you have to be prepared for the, you know, there was even a hurricane back in the 60s, right? So from earthquakes to mudslides to floods to wildfires to a pandemic you will be faced with something that you were not planning for. And that's what makes this work exciting. Every day you come to work you really do not know what your job is going to be for that day. And to me that's exciting times. Sheila, this agency is really good about promoting from within. So if you're looking at taking a job at OES it doesn't mean you're going to stay in that job very long. The number two person at OES started as an intern here years ago and is now, so just talk about the ability to rise move around and take other jobs once you get your foot in the door. Yes. This organization has a lot of different patterns. So you have the upward downwards sideways. We also have a mentoring program here at this organization. So it really helps to support employees to build their career and really develop their goals. So you're not necessarily going to stay in office tech support for all of your career if you're interested in going down the analytical path for example. And then you move on to the supervisory path and then the high level specialist path. So there are a lot of different ways for you to move around in the organization. And then when you're ready you know we have the executive suite that you can go ahead and pursue. So you have the career executive assignment and then we also have our exam to pointies that are pointed by the governor. So there are a lot of opportunities here at this organization. It's not considered a large organization. It's about medium, about 1300. But in that organization it's as if we were as big as corrections with 60,000 staff just because of the different ways that you can move around and learn and grow and develop. So going back to the process how would you describe like the five steps? Are there five steps to this entire process or like the simplified checklist of what one needs to do from start to finish? Like Sheila mentioned before the first step you would need to do is to go on the Calcurs website to determine which exam you need to take what classification you want to go to you want to check the classification specs and see if you meet the minimum qualifications. And then once you take the exam then go ahead and apply online fill out your application put your job history in there and then once you submit it HR will get your application and we'll reach out to you if you're selected to participate in an interview. We know there's a lot of people looking for jobs right now a lot of people interested and because of that we reached out on all our social media and asked for questions. So we're joined now by Brittany Peterson our public information team as well has been helping us out throughout this pandemic in Brittany I know you've got some questions from people that have written in and asked what they want to know. Yeah, so our first question comes from Rianne who wants to know where do I find a list of current open positions? You can go to the Calcurs website and on there you'll find a list of positions you can filter by department so if you're looking at Cal-O-E-S you will filter it by department otherwise that website has all the vacancies throughout the state of California. So our next question is how many jobs does Recovery have hosted right now? Currently Recovery has about 10 openings right now but we're continuing to add openings throughout the week every day.  Rianne what are you looking for when you begin an interview process to hire somebody? What are the main things you're looking for? Smart, innovative just comes to mind. I'm not looking for so much as the subject matter expert I'm looking for somebody that has that energy really good customer service really good persona about themselves and is just really excited about joining Cal-O-E-S and supporting the great state of California. Again it goes back to customer service. It does. And that's good to know that you don't need a degree in emergency management or recovery to be a good candidate for these positions. That is correct. Emergency management is fairly new. The last two decades a lot of people have been really putting a lot of energy in emergency management. It's a really exciting time to join emergency management. It's a really exciting time to join O-E-S. I think it's the best agency out there. Where else can you come to work? There is no nine to five job here. When you sign off on a policy or if you actually do an action you typically hear about it the next day in the morning paper because that's how quick your decision impacts the lives of many. Brittany, what else? So we have a question on what does it mean to be activated and deployed and how often do employees get activated? I'll let Jennifer answer that one for us. Sure. So Cal-O-E-S has a state operation center here at our headquarters building and so to be activated means that you're activated in a role outside of your normal job duties to support the state operation center usually in a role in planning operations or logistics. To be deployed means that you're serving in some other capacity outside of your normal job duty or even within your normal job duty but somewhere else in the state. Go ahead, Micah. So for your role you are currently in leadership in your division and you also have that adaptability and flexibility between response and recovery, right? Yeah, that's right. So I normally serve as an executive in the recovery directorate but for the last two months I've been serving to support response in the executive level and now back to our study state but outside of my normal job duties helping to support all of recovery. So very adaptable. Absolutely. And then we have another question asking what training opportunities are available? Sure. So there's a lot of on-the-job training that's available. You get a lot of training going to these different when you're activated or deployed but there's also training available online. There's ICS training that you can take if you're working towards an emergency management certificate or if that's a goal of yours. There's state sponsored training and also FEMA sponsored training that is available. I think also the people you work with are also good people to talk about to help you be better skilled from all the different experiences and the different disasters in state, the different trainings. So aside from formal training I think who you work with day-to-day is also a good resource to further your skills and knowledge. Yeah, I would agree. Just talk about adapting even while we're in this emergency while we're in this pandemic having to constantly reinvent ourselves, this agency and this state. The ability to adapt to change is the most that is the skill set you have to have. That's what we've been discussing today and just the willingness to learn. I personally try to learn something every day and I could tell you I learned about 15 things every day in this recent pandemic. There's nothing that we could have planned for you would never plan for a global shutdown but you have to be prepared when there is a global shutdown how do you respond to that? How do we get everything turned back on? How do you go from working 8-hour days to 15-hour days and still have that lifestyle? It's tough but all of us here in recovery and OES as you all know this is what we want, this is what we strive for, thrive for and the more that you can learn from these incidences we just this is why we have the best emergency agency in the nation is because every single day we're doing something new every single day we're learning from something we didn't know and we're able to move forward. I want to go back to Sheila. Sheila, if you were to give one tip to someone who's thinking about applying what is that piece of advice that you want them to have? I mean you really want to learn a lot about what this organization is about to make sure it's something that you really want to do the folks that are here that are mission driven and dedicated to the work this is really what they want to do we've mentioned before this is not your typical 8-5 job at all if that's what you want you probably want to pursue something different this is for those who want to make a difference in people's lives help them to rebuild and get back to their normalcy after a disaster so this is really a different kind of work but it really makes that impactful change on your life and others so that's really what drives people to kind of want to work here. The one phrase that we hear we at OES hear from our director most often is one team one fight he says that all the time and I take that to heart because and Jenna want to ask you this the team word in that one team one fight it doesn't take long to be in this environment to realize the team that is here the team aspect it's a family we all are in the trenches together whether it's here in the building or anywhere in the state talk about that team feeling that family bonding that we have here yeah it's so true I mean you're going through some really difficult things you're dealing with some really difficult scenarios you're experiencing people who have lost everything and that's difficult as a person to deal with so the people that you work with are very much like family and it's even outside of Cal OES it's our federal partners that we're dealing with that is the team so it could be just Cal OES or it could be the whole the whole nation right now we are one team one team one fight that's for sure can you give us that website one more time the website is calcareers.com alright Brittany do you have one final question for us before we close out yeah our last question why should I consider and choose a career at Cal OES so I think if you have a desire and a willingness to serve and you want to feel ultimately fulfilled in your career by helping others this is the place for you ever been a day Ryan at the end of the day you said what am I doing here absolutely not every single day I wake up excited to come to work knowing my calendar is probably going to change as soon as I drive in and it's pretty amazing and plus the team recovery speaking of team it is a family we spend a lot of time together in the officer in the field and just the relationships that you have with your colleagues is amazing and it just makes it a very exciting place to work that ultimate job satisfaction alright thank you all for passing on this information thank you all for being here with us today we appreciate you talking with us about all of these opportunities so if you out there were watching if you're interested in joining Cal OES or any of the other many jobs that we have please be sure to visit OESnews.com we will have a lot of information and links to help you get started this virtual job fair will remain posted there indefinitely so take a look at any time you need to with all the different tips and links and if you have any questions feel free to email recruitment at CalOES.ca.gov and on behalf of our entire team all of us here at CalOES thanks for watching take care


Hi, I'm John Furrier with theCUBE. We are here at AT&T Park on the ground getting all the innovation stories with SiliconANGLE. We are Russ Stanley, Managing Vice President for Ticket Sales. Welcome to SiliconANGLE's conversation. Thank you. So what about the tickets? Everyone wants a ticket. I want a better seat. Is it a sellout? How do we know it's a sellout? You guys have an amazing stadium, great fan base. Tickets are a big part of it. What are you guys using technology for with tickets? To be honest with you, we've had a great run. The team has played well. We've won two World Series in four years. And what that's helped us do is solidify the season ticket base. So we have a season base of 30,000 full season tickets. So before we play a game, three quarters of our tickets are already gone. So that certainly puts you in a position where getting to a sellout and pricing and marketing your tickets to a sellout, it's a little easier than most parks. Our last 12,000 tickets, it's a combination of groups, special events, single game tickets. And there's a number of levers that we pull to try to manage to a sellout every night. And it's pretty complicated. I mean, we spend a lot of time on it. With dynamic pricing, if we have a game where it's really taken off, we might raise prices or if it's softening, heading into a game, we may lower prices to hit the right market price. Certainly a lot of the apps out there have those kind of features you're seeing for concerts as well. But as for a fan, what do they need to know? A lot of times fans will say, well, they're selling out every game. Maybe I won't come to the stadium. But in fact, that's not the case. You guys actually have some tickets on game day that are flowing, right? We do. And it's very common to be able to walk up to the window and purchase a ticket. We have holds for players, home and visitors. There's some marketing holds, umpires. And a lot of times those will come back on the day of the game. You have to protect them. You have to deliver them. But if a team comes in and uses 100 tickets, all of a sudden we've got 100 tickets that go to the window. And those have to be priced properly on the day of the game because that might be different than what the market would bear two weeks ago. The Uber is a real popular company. They have surge pricing that's controversial. How is that with you guys?  And with 30,000 tickets, immediately you have a built-in demand.  So we're heading, we are, you know, talking about doing our post-season pricing. And for season tickets, you know, we try to be aggressive on the lower side to make sure the season ticket holders get the best possible price. And then once we roll out with individual prices and we'll see what the activity is, and typically it's, you know, for a post-season game it's really strong. Is there a secret sauce to the algorithm? You know, I'm not allowed to say it's, there is some secret to it, but a lot of it is what you would, where you'd already know is ticket sales from yesterday, what team the play, what place the team is in, what place the opponent's in, who's pitching, is there a giveaway, are we doing fireworks, I mean, all of those impact our prices. And you're optimizing really for fan access, getting tickets at the right price at the right game, right? Exactly. And if you can match that, ultimately what happens is you sell out every game. It's not easy, but... Well, you guys do a lot of sell-outs. Talk about, like, what you guys see right now in terms of future innovations. Obviously, apps are out there right now, a lot of different outlets for buying tickets. You can go direct, you can go online, a lot of apps. What innovations are you guys looking at now to continue that exploration for the fans? One of the real pushes that we're getting, you know, other teams are doing, and we're trying to see what they're doing to learn from them, but this whole idea of going ticketless, you know, the Dodgers went completely ticketless this year. So, all your tickets are on your phone or on your card, so I want to spend some time looking at that, but that's something we're probably going to research heavily this year. You don't have to pay the bridge. You don't need to pay the toll anymore. You just go right through. The day the fans can just walk in and get billed. Sure. And eventually that could happen. I mean, you're actually seeing it now with being able to move tickets on your phone, you know, from one person to another. If I'm running late, you just move the ticket to my phone. You go in. Russ, share with the folks at home who are watching. What has been the big thing from your perspective that's changed over the past 10 years in terms of ballgames and tickets and fan experience? What has been the big thing that they may not know that you've seen? Well, I think that major changes in ticketing have been secondary market. The fact that you now do it from the comfort of your bedroom, you know, you're not in a van on the parking lot reselling your tickets. You can do it from your home. I think that was a major change, and I think dynamic pricing is another one. One of the things we started this year was that we're allowing season ticket holders to give us tickets. Because we're in a sellout mentality, we don't have tickets. We have a seat upgrade program. What we're finding is there are no seats for people to upgrade to because we were sold out. So what we did was develop a consignment program where a customer can give us their ticket back. If they're not going to use it on a particular day and we can repurpose it for them, we'll give them 50% of their purchase price back. That's fantastic value for the customer. So it's given us an opportunity to allow people who maybe can't come to the game to get something for the ticket so they're not losing, but also someone who's at the game that wants to move down into their seat and sit in a different seat. And I think that, you know, we talk about apps and things. I think our seat upgrade program is a good one. In the old days, we just walked down and sit in the seats until we got kicked out. Yeah, we call it, it's now electronic poaching. That's great. So tell us about the fans about the sellout concept. You guys sell out a lot of games, but you kind of wait to announce that. How does that work in terms of the actual sellout announcement? Really, the way our tickets sell, most games don't sell out until game day or even, you know, sometimes at game time. They're days that we may sweat it all the way to the end. But most of them, you know, there's always tickets kind of moving around. It's funny, you know, you're releasing tickets, maybe a group didn't buy all the tickets and so there's always tickets kind of floating. So on the day of the game, you know, we clean that up and by the time the game starts, usually, you know, a couple hundred tickets have been sold. Russ, thanks for joining us on theCUBE here, getting the inside action on another pricing works on tickets, the sellouts. Thanks for the time. This is theCUBE. We are here at AT&T Park, getting all the actions at Cubum. John Furrier, thanks for watching.


Hello, I'm Danny Berger, and I've been a Bosch user operator release author for a couple years and more recently a Bosch developer on the Bosch team. Throughout that time I've had some experience working with manifests and know the joys of them and tools like ERB templates for manifests or Spiff or Spruce, but more recently I've ended up using JQ to generate my manifest, which is an interesting choice, so I thought I'd talk about that. Manifests are everywhere, cloud configs, runtime configs, deployment configs, concourse pipelines, and they often vary slightly depending on your environments, whether you're in testing or trying to load test or make sure your new changes are correct, and so they get a bit tedious, and we all have seen these sorts of manifests that you probably have in your own repos and on your own teams to make it easier for them to all start, and so I was trying to use JQ to simplify this. Most of these variables actually come from some more authoritative place, like you've got infrastructure, you've got some networking settings, and you've got some actual user settings, which may end up changing, and JQ can help make those variables. If you have an alternative JQ, you probably, it's like said an AUK, but for JSON data, if you do use it, it's probably for this sort of thing where you try to turn JSON data into more reasonable, readable output, whether that's plain text or JSON in a different format. The other thing it can do is if you replace like that map command with just regular JSON, it'll dump JSON back to you, and combine that with the fact that JSON is a valid subset of YAML that concourse and Bosch can both understand, becomes a more interesting option for manifests. So, some examples might help. One thing you probably use is cloud formation or terraform to kind of help you provision your resources on your infrastructure, and the nice thing about those tools is that you can export all those resources in kind of a labeled list. And once you do that, you can start integrating them into your manifests. So here's an example. JQ has this argfile option where you can import this into a variable name. So, assuming you've got an infrastructure stack named infra, you can reference the region as the value for one of your properties. Same thing with the security groups that your stacks may create. So, infrastructure created a security group instead of copying and pasting the SG1234 sort of thing into your manifest. This lets you reference it automatically. And so, another example, credentials are of course a poor example, as we're learning. And so, it's just a flat file that's JSON where you can set your settings and then reference them as a regular object. Security certificates are another example until we get config server type stuff. I've been using this approach, whether it's from a file system or vault. You can just cat out the result of a command and then import it. Just as a regular text file or in this case, concatenate the two and not have to worry about copying and indenting all your values into your manifest.  Those go into a file and then you have your render script which takes your actual manifest of JSON-like data and turns it into a manifest that you can send to Bosch or concourse. And once you have all that automated or once you have all that, you can automate that. And the cool thing about that is then you're able to easily and quickly duplicate your environments, whether it's for different development teams or for testing the change on how it affects performance between your releases, all you have to do is kind of create that new setup from scratch. And it's all documented so you just push it out. And since you've heard concourse is great, it makes for great pipelines. So in this example, the top on the left is two core stocks. One is for infrastructure, one is for Bosch. Both of them create the security groups and everything you need. And then the next stage actually boots up Bosch. And it relies on the stack that created it and exports those resources so it doesn't even have to reload like from copying and pasting those values. Continues on to upload cloud config and then goes ahead and deploys a cloud foundry deployment. All without having to copy and paste your security groups or VPC subnet identifiers. Another example of what you can do with it, if you are relying on simple JSON data, you're able to write very simple scripts which can automatically bump the JSON value and they don't have to understand how a Bosch manifest looks to figure out where the instance numbers are. So I made a sample repo, which is something you could kind of push up to your own concourse and let it boot up a whole Bosch director and CF deployment using this techniques. And you could kind of take a look at what the render script looks like to generate stuff from JQ. That's on DPB587, I'm on GitHub, Twitter, Cloud Foundry Slack. Thanks.


When we did our youth internet safety surveys what we found is virtually every parent you talk to we had such high rates of Parents saying they were very concerned and they had rules and they had this and they had that We actually thought that probably there was what we call social desirability involved here where parents didn't want to say no We're not concerned. No. We don't have rules so we we didn't find any relationship between Kids who whose parents said no and and kids who had more solicitations, but we did certainly find Associations between Kids who were troubled and often that reflects on you know, what's happening in a home and and kids who are receiving unwanted solicitations in in our youth internet safety surveys and then We haven't analyzed our new data and then in the police survey in the police surveys yet Since you're all here, maybe we can get some free advice as Companies we all have aspects of social networking whether some of us are pure social networking But others have aspects of it and if we have to focus on the top three the four the top five things to do Whether it's technical policy or or education perspective, what would you recommend? Unrecommendation I would make Partly it's to make things easy to report to make problems easy to report but one thing that is coming up in the bullying literature and the awful I'm talking about offline bullying and Also in the sexual assault literature in prevention of sexual assault in places like college campuses is by standard involvement creating situations where Kids are looking out for each other and partly that involves education So that we're telling kids When you see this sort of activity online when you see You know sexual interaction sexual conversations having on law happening online for example you may be seeing a situation where one of your peers is about to get into big trouble and Creating suggestions for kids To intervene and to report. I think that is something that we're seeing is effective offline that could be effective online Before you you to also answer and Dana Do you think there's a danger where kids are gonna say oh wait narc? That's the narc button. Don't press it. Don't turn turn turn on your friends. And how do you overcome that issue? Well, I think you involve kids and how you set that up because I think most kids are concerned about safety Most kids don't want to be harassed by Fleezy older men I mean a lot of these situations kids would just as soon do without But you would involve kids in setting up situations so it wouldn't look that way Education is a huge component as well. So I mean, there's a lot of kids that don't understand because they're under age Sexual pictures of themselves as child pornography that type of education education about statutory rape what it is why it's Against the law that type of education is really useful and if I had a world with My own money that I could spend that would be significant I would I would get mental health professionals to troll social networking sites and reach out to these young people We can do it. It's not that we don't know how to do it. It's not that we don't have the reason we don't have the The people to do it. We just haven't connected yet. And so it would be great. I mean My my personal shtick is that social networking sites are such an amazing opportunity to identify at-risk kids before the internet They were silent. They were so hard to find And in here they are and and a lot of these kids you look at their profile and you go, wow And wouldn't it be amazing if we actually harnessed this opportunity to actually do something really cool and get these kids Connected with services both online and offline the mental health experts getting involved was so key for so many situations I actually tracked Yes, it was the 2006 all of the kids who killed their parents and I went to their profiles And you know what all of them talked about abuse in the home or problems that were going on Before they killed their parents right in detail in graphic detail where you as a police officer We'd immediately look at this and go child abuse in the home solve problem now right critical critical But people aren't reaching out to these kids I'm getting mental health experts and getting people not just trolling looking for the offenders But trolling looking for the really troubled kids would be really helpful in so many ways the model is not through schools, but partnering with social networking sites and There are So mental health professionals that have a presence online one that comes to mind is 1 800 suicide Which obviously started as a hotline and they now have online real-time chat Because we've done research and kids who are self-harming are online. I mean it's such an obvious way when When you're depressed at three in the morning, what are you gonna do? You're gonna be online So I don't think it's a school. I mean schools are wrestling with the whole intersection between face-to-face school Based bullying and internet bullying and kind of that intersection. I think It's related but a separate issue. I would say for what we're talking about here that it would be Social networking sites reaching out to mental health professionals reaching out to mental health service organizations and saying we think this is important work with us The only thing that I would add to all of this is I mean obviously I want to you know Third or second the education aspect of it I think that that's incredibly important here and I would also emphasize trying to bring peers into the mix peer educators peer contact As a site as a location For teens to to talk about this stuff because I think sometimes Some of these are more adult oriented the adults feels it feels a little bit more formal But peers are more accessible potentially. I mean that's a tested model in the schools as well And I think bringing that to the internet May help here as well a lot of Federal government or sort of local and local government funds street outreach programs and street outreach programs are a Combination of peers and mental health experts who reach out to kids who are on the street when they're getting themselves into trouble We need to teach the digit or treat the digital spaces as a new form of contemporary streets and engage in the same way And so I'm not convinced it's just the social network sites that should be paying for it But it actually should be working with governments doing the street outreach program dealing with it with the numerous Folks that we've trained to do street outreach because those who are doing street outreach that are 18 and 19 They know how to use the internet. They're not they don't need training on that Great, so we've got really fast because I've got a lot of questions already lined up Yeah, I was gonna also say quickly that we need to stop get out sort of ghetto Realizing the idea of online sexual victimization if there's not We need to look at the full spectrum of what kids experience and be frank about it with kids and the internet is Such a better way to do it than say sex education classes and schools where teachers often feel so Constricted by what they're allowed to say and what kind of reactions they're gonna get One request could speakers identify themselves and their organization, please I mean, I know John asked that but some of them haven't been I think it'd be helpful for us So we're gonna go Donna Dean at John Morris and then swing over there a couple on the side to go to Stephen Hi Donna enough is enough I'm back to a few questions ago. How did you take into account the process of grooming? When when you were evaluating aggressive sexual solicitations, for instance You said that that most of that the teens knew the age of the person that they were dealing with Well, when did they know did they know what initial contact? Did they know throughout the grooming process? You know, and then how also do you take into account? Which your findings that they left voluntarily and the role again of grooming the effective grooming to where they would Leave voluntarily Am I making sense? I We ask young people to describe What happened in the particular sexual solicitation? I mean we ask them to describe the most bothersome Solicitation and if they didn't have one that was most bothersome the most recent and then we asked them detailed questions I wouldn't say that what these kids told us amounted to grooming Grooming I think implies two things first a process that happens over time that reduces inhibitions and introduces sexuality It's often something you see a lot more with younger children Because the reality of adolescence is they're highly interested in sex already And you see it in some of the crimes that we found but these sexual Solicitations as I said most of these were very mild incidents. They didn't amount to grooming. They weren't prolonged Contacts that kids had with solicitors but in most cases the kids just Cut off contact with them. Does that answer your question? Hi, Dina Sacco and with the Berkman Center. I just following up on something that you said earlier and on a Portion of the online predators in their victims piece that we had in our packets for today I'm just wondering if somebody can talk a little bit about the use of child pornography As something that kids engage in as a conduct and also as something that People might use in contacting kids because that's Oh, yeah, well, so For full disclosure, I'm a former federal prosecutor handling primarily child pornography cases So I was very interested in that part of the article so we have data on pornography and we're talking about intentional seeking of pornography and We wanted to understand kind of how often it's happening online But also how often it's happening offline to kind of get a better context for you know What influence is the internet having and I know that there's some concern that that with increased ease of access that the internet affords that there may be sort of this explosion of Access and use of pornography and what we're finding is that the percentage of young people who report looking at pornography online is similar to the percentage of people who look at Looking at pornography online offline rather so that internet and face-to-face Pornography seeking behavior among adolescents between the ages of 10 and 15 is similar Kids using webcams and engaging in kind of producing child pornography And also in the use of child pornography in the grooming process in the cases where you do have online predators But I don't know if anything if it's sort of anything you have goes beyond what's already in this Piece that we have or if there's anything you wanted to point out from that or not We'll have new data from our current study in a few months But what we found in our second youth internet safety survey was about four percent of the kids had been Solicited to create sexual images of themselves and send them to someone online I think it was about 25 percent of our cases in our first law enforcement study involved the production of child pornography What in these online meeting cases and we see a huge variety of ways child pornography is produced a lot of ways that it's used So we'll have some updates We'll have some updates on that. I do think One thing about the internet is it is a place that attracts for years So there are people online who are soliciting these images And exhibitionists people who are creating images of themselves and transmitting them who have no interest in any face-to-face meeting that the voyeurism and exhibitionism are some you know There's a lot of that on the internet that doesn't necessarily Involve any kind of face-to-face contact or desire for that and kids are exposed to it I have to say it's a little disconcerting to be sitting in a focus group of eighth graders and find out that most of these kids have You know seen 40 year old guys masturbating on webcams I mean I I'm laughing just because it was as I said it was disconcerting and they're all saying yuck But it's a pretty common experience One other thing is is that across the board the kids don't see the production of content as child porn And this is actually where education becomes a very very critical thing and most of them are even Putting together certain kinds of images for the attraction of guys often two to three years older than them They're not gone for the 40-year-olds, but they are often doing it for Men a little bit older and they're often doing it to look older right because they see themselves as being able like you know they've got breasts and they're able to flaunt it in a way or perform it in a way where they can show it off and There's no linkage in their heads that this that this is child porn There's no linkage that that that putting this up for guys two three four years older might be problematic And that to me is is above all else an education issue So John Morris and I saw Steven sand was up a Little bit off a little bit different focused You know that there are social networks we're familiar with obviously my space and Facebook and others, but they're also kind of for that lack of a better term pre social networks a Club penguin or you know the things that are in between club penguin For that category of more restricted Interaction, I mean does your research suggest there are Significant problems in the bullying area or in the sexual solicitation area. No, we we asked Especially in the the second growing up with media surveys of those data that we closed field in December of last year the virtual world like like Club penguin less than 10% of those who are solicited and less than 10% of those who harassed that it had ever happened In a virtual world, so there there are other spaces online where it's much more common our data doesn't We stop it though the youngest we go is 12 and those Spaces right now are aimed more at children a bit younger than that Steven Balkan with the family online safety Institute listening to the Presentations this morning. I was hugely relieved in a way by the statistics and by the direction that it's all going Yet I also felt and I know I said this in the line for lunch earlier But I felt like I was into some kind of altered universe because this is not the universe that the AGs are sitting in This is not the universe that the media particularly the to catch a predator type of TV programs are in So how do we bridge this gap? It doesn't seem to be and the whole purpose of why we're even here and why we're going to be continuing to meet Throughout this year is to address an issue or a problem that what may only exist in three percent of cases What are we doing here Amanda? I mean, I think this is exactly why we're here is to help you frame the question in a way That helps to understand what's going on and that the media in my experience picks up on the story that scares the bejesus out of the most people and The story that we're telling here today is vastly less sexy than that We're talking about Complicating and making it less black and white and making it a more of a nuanced story I think there's still stuff to discuss here. There's still an issue. It affects kids I think what we're telling you today and obviously everybody else can can kick in their own thoughts is that this is a complicated issue and that the kids you really need to be reaching the ones who are really getting into trouble who are Engaging in behaviors that cause serious harm to themselves are the kids who are already at risk and who aren't listening and That's where we need to be focusing more of our energies and I guess from my point of view we have a problem as long as What one there's psychologically we're really built to for fear That's how we're meant to respond and so we pay attention to things that are fearful and any time time media Kind of capitalizes on that they get us to pay more attention to them And so we create a cycle they never clarify things, right? I followed a bunch of different cases That were supposed abductions due to social network sites and when I followed them and worked with police officers and talked What was going on? They ended up being runaways, right? Is that ever clarified in the media? No, it's not and so One of the things we have a challenge is is like what is our role and responsibility in one educating the media and in two Figuring out how to actually balance some of this because they make a lot of money off of fear mongering It works really really well and that's going to create a disconnect over time You know in most things that the the media sort of spirals out as like you know the culture of fear the numbers have been going down Right like violence in schools Surprisingly have been going down which I didn't expect adult teen pregnancies going down a lot of these things that we think are skyrocketing Are and so I've got more of a question for all of you about how we get back to a sense of reality within our culture I don't know the answer to that Yeah, I Would just add to that we're so nervous about talking about talking frankly about sex and in this culture As I tried to point out with you know always with sexual offenses against kids We want to say it's strangers. We want to say the danger is external. We don't We're not comfortable being frank with kids One thing I think is heartening is that this generation of kids in my experience is a lot more comfortable talking about sexual matters than the adults at any rate in my generation are and I and I think that's a good sign and I think that may be as You know as we mature if we mature as a society that People will be more open to hearing the real story and less inclined to being so nervous about this But again education and candid Talk about what's really going on. I think is key The other thing is that to the degree that we can help kids report Cases that are happening to themselves particularly since what 90 something percent of them are people that they know That they're afraid to report. They're not going to report their parents to who their parents right that that doesn't work So to the degree we can use these technologies not only to find these kids But also to support them in reporting the fact that the majority of child abuse cases are happening in the home That's also to our advantage because that Solving that problem will solve a huge percentage of our real child abuse cases Larry maggot with connect safely.org, but after hearing Dana's critique of the media. I have to confess I'm also a journalist in another world And you're right there there is pressure on journalists. I've personally experienced pressure from television networks to Comment in ways that reinforced the fear mongering in it and when you don't do that Sometimes you get less airtime. So it's pretty obvious why why that is so successful There's a real theme here and and we've heard these themes before but I think this is the first gathering I've been to where where the theme is unanimous We have three of the leading or four of the leading researchers in the country all of whom are saying basically the same thing Showing different studies that are pointing to the same data One is that many of the victims if not most of the victims are compliant Two is that most kids are doing okay that the vast majority of the population actually does not seem to be Suffering any great harm with the result of the internet or the extent to which their harm They seem to be coping with them and handling with them And three that there are there is a significant important minority of underserved youths in the term we've been talking about them all day high-risk teens and I'm not sure I can really ask anything that hasn't been asked before but I Still do feel that that I feel like we're we're inoculating a population Against an illness that is very unlikely to affect most of the population Yet we're failing to inoculate the very people who need that that vaccine and it just strikes me that that There needs to be a radical rethinking of internet safety education policy and legislation and You know, whatever attorneys general do We need to really rethink Who are we reaching and how do we reach the people who really need to be reached? Sounded like a comment not a question saying and keep going in case there are actually questions. Thank you There though not that it was disallowed to make a comment on a question, but Hi drew weaver with a well It would seem intuitive that abductors strangers would use the internet to reach out to children to find them I'm curious what your theories are on why that's not happening to a large degree. Is it a matter of Education that kids for example just aren't revealing their locations and therefore the internet is not an efficient way to do that well, I think It's important to recognize that most sex offenders Who offend against children and adolescents aren't strangers? The stranger abductions that you read about that get a lot of publicity, of course because they're so frightening are Actually extremely rare. They're really a small minority of the sex crimes that victimize kids And the people who commit those sorts of crimes have certain Characteristics that mean that probably the internet isn't really that favorable to them. First of all, they tend to be People who don't have other ways to get to kids So So they abduct so they grab someone who's walking home from school or they do they have sadistic tendencies and Because of that they use violence, but again Those are a minority of offenders most sex offenders Are not violent most use if they're targeting adolescents they use seduction and As I said, most adolescents are very interested in sex. It's even Reluctantly nonetheless, they're drawn into these relationships with younger children most Sex offenders use the authority that they have over kids because they're caretakers or family members It's easy to get kids to comply with their desires. So the idea of stranger abductors That's a it's a rare kind of crime and most of those people are impulsive offenders They're not going to take the time to look for someone on the internet They're going to drive by like some famous cases. We've seen and cease a kid playing in their yard Or grab someone off the street. It's simply the way they operate Two things that come out of our data that I think also suggest why it's it's not such a great It's not a great hunting ground as it were. It's one is the ignore-delete issue is that even if you do contact teens and And you actually attempt to make contact with somebody you're generally quite unsuccessful With the most majority of teens but also that's on data that I didn't present which is also a part of our teens online safety report Sorry teens and online privacy report which should basically suggest that most teens don't actually reveal a lot of information about themselves publicly on the internet They actually are getting the message on that particular On that particular message quite strongly and in fact restrict quite a significant amount of information So it's hard to find information about teens The other component is is you want to actually look at how many abductions take place in the United States every year And what that data looks like abductions are pretty well reported although they can sometimes be conflated with Runaways the vast majority of abductions in this country are abductions by the non custodial parent Next grouping of abductions is actually by somebody who knows the kid usually under an extended family member And then you get into this sort of like this vague knowing right which is the the degree in which the neighbors are the Abductors so even in the cases of abductors internet or no stranger abductions are really small of abductors Let alone when you get to internet into the factor because as you saw some of the data even of sex offenses It's like 1,000 out of 68,000 right so when you start doing the combination It's where you see that and so it's so much easier to access kids that you see around you If you have if you are going to abduct but even because of how rare that is According to a source, I know from the FBI a stranger abductions of children is about 300 a year So Perry gets the last Question on substance might get a question on process and then we promise them. You've been very generous for your time Thank you that we will let you go Great work, and you guys are doing and have been doing extraordinary work. I talked to 10,000 kids a month in person and They often tell me some different things from one of your your studies, and I know that your studies are Done there can find numbers. They're generally adult permission when you're doing it And and maybe some of the kids may be concerned about what they're saying Has anyone done? Larger work where we set up a social network group or something else and saying have you ever encountered someone offline and you were sexually exploited Against your direct consent and that's a larger studies where the kids who you may not have spoken to will give us a better sense In our youth internet safety survey, we actually ask kids about offline sexual victimization and We have some Anyway, I can't remember the exact numbers that we found But the numbers of kids who admitted being sexually abused or assaulted and most of these were peer assaults That had had nothing to do with the internet Were similar to the numbers that we've gotten in other years considerably higher than what we saw In terms of internet the study was about 1500 kids, right right, okay? So I'm talking about large numbers of kids and kids who may not be comfortable telling you Who they are so you can track back to the phone number However, you contacted them but anonymously to get a sense of how often it's happening not and I absolutely agree with you No one's tracking down these kids and climbing in their windows at night 100% of the cases the kids have gone willingly to the meeting whether they knew who they were or weren't And so it's just is can we use the power of social networking to get even greater data? Although it's not going to be confirmable and truly academic getting a Better sense of what the kids are saying when they think we can't find out who they are Well, I would just say Perry. There are a lot of studies of rates of sexual assault done in a lot of different methodologies I don't know one that's used exactly the methodology you're talking about But there are a lot of studies out there that talk about rates of sexual assault Internet-related on ways of using the technology to find out more It's like you guys are saying the answer is no to Perry's question just because we have to move on I also want to clarify that there are ways of going at it like for example with another hat on I work for an Organization that works to end violence against women and girls So we actually purposely get the girls who have been assaulted who are willing to admit it or do so anonymously online and even from that group The I mean it's horrible what you hear that goes on in the household So even in that group what I'm seeing is that while we don't have the numbers the percentages of this line up with What I'm seeing when I go from just the cohort where the vast majority of it is in the home Or with people that they know even in this place where they're admitting to it anonymously So I don't think that this data is as off as you might think So I want to give it to Mike for a last process question But just to throw in one thing as well process-wise which is if there are other Studies that others want us to look at as the task force with Dana's the chair. We're data glutton We we want it This is not a point of trying to confine what we're looking at but expand it and if there are ones with Methodologies that use social networks in different way, of course we want to see it. I have just finished a book on this topic I haven't found what you're talking about either But but there are obviously other ways to ask the question We want we just want to get that data and find a way to bring it bring it forward in the most reliable way Obviously, we're not going to bring every study if it seems to have a weak methodology But where there's something credible we want it. We want it in the mix Mike gets the last process question Thanks, John. You answered one of them. I Assume we're going to hear from the research advisory board again during the course of the task force meetings You'll Dana you'll come back to us with updates or other researchers or new research from these folks Is that how it's going to work? The research advisory board will have sort of multiple steps right now. We're doing Well, we meaning me and one intern are doing a literature review of the entire space including an annotated bibliography That will be available to you in this period to the degree that you want me to bring in Experts to deal with specific topics Tell me and of course once we have this all of the literature out there And once we actually, you know bring together and convene the research advisory board as a sort of hole We will put out sort of a statement and a literature review connected to that So that people have a sense of what's going on and so that you have a sense from all of the researchers in The space that they generally agree on but for any of you who have things where you want me to specifically look at a topic You want me to specifically look at a study? Please send it my way I'm more than happy to and I'm more than happy to bring in Researchers or to have people speak to specific topics I spent today focusing on you know contact issues because that seemed from our last meeting to be the primary Concern and so if there are other concerns that people have let me know and I will look I will bring in researchers in the space Okay, and then the last thing is will copies of today's charts be available to task force members Online you mean the power points. Yes, they will be available not only to the task force members But to the public at large as will this video that's one of the reasons that we're videoing it one of the reasons It's part of the public, okay And one last favor can somebody summarize some conclusions that were reached today or There was a lot of stuff said and a lot of information given a one pager or two pager Huge chunk of it's in that packet that you're sitting on there Some there's some reason in there of the studies as well as one sort of well-written Sort of going over a lot of different studies from these two. So I actually think you less that's Problematic most of it is in what you have and there will be minutes as well So Megan over there most likely is typing away at this and as she did for the first meeting We'll represent what we heard so if the one page that comes out of that is not What you need Mike? We'll get it done But but hopefully the idea is really to be a funnel in a way that we can use use the information That's why we videotaped it so we can watch it over and over again It's totally going YouTube down it When will the power points be available? I'm planning on posting mine tomorrow to our website the pew internet product Orc and I can email As soon as I have them I will put them in some in a space where everybody can grab them even before the video the video I'm gonna cut so that because you can't really put this online. So that'll take a little longer Great. So to our group. What a wonderful wonderful job. You did. Thank you very much for your generosity