All right. So once again, thank you each one for being here and connecting to the orientation sessions. I hope that it's been a blessing so far and we'll continue to learn the week and eventually as our courses start next Monday. So right now we are going to a couple of very key subjects from this book or the APC publication called as laying the axe to the root. And we are understanding that as believers, we may still carry certain attitudes and the manifestation or the presentation of those attitudes through certain behaviors or actions from our end. So we saw how self can be very self can be a hindrance in us truly serving God in the manner that pleases him. Similarly, this morning we have looked at jealousy, carrying a heart of jealousy that it will not honour God in any way. Right now we are going to look at the subject of pride and how even as believers, sometimes pride, the spirit of pride or there can be pride in our hearts and we may not even have any idea that we are functioning with pride. But when we identify these things, it is helpful for us to deal with them. It is helpful for us to even uproot these attitudes from our hearts. So let's pray and then we will begin. Let's pray together. Heavenly Father we thank you, we praise you and Lord we honour you Lord for the opportunities that you give us to spend time in your word. Lord we thank you that your word is powerful Lord, that it is a double edged sword. As we hear your word, as we think about your word Lord, we know that your word will do a deep work in our hearts Lord. And Father God as we learn about this attitude of pride, we pray God that Lord all the thoughts in our minds, all the standards in our heart Father which does not honour and glorify you that those things may be removed, that those things may be uprooted Father God. Lord we pray for your Holy Spirit Lord to minister to each one of us as we hear Lord what we are going to go through this session. Thank you Lord, thank you once again for this time.  In Jesus name we pray. Amen. Alright, so coming to pride, we understand that pride is something that either we have functioned in or we have observed in the lives of other people. And it's definitely not nice to experience pride, especially when someone is being very prideful towards in matters and we are observing that. So how do we define pride? Just one moment please. That's better. So how do we define pride? So pride in simple words can be defined as arrogance, it can be defined as being very haughty. These are the words that we use to describe pride or we could even say that it's an attitude where somebody exalts themselves or somebody is the boasting kind. Like they love to boast about themselves. They love to boast about their own skills, their talents, their experiences and their abilities. So pride comes across in this manner and in the word of God we are told that there are some things that believers should not engage in. And in that list is also something known as the pride of life and the Bible says that the pride of life is not from God, that pride of life is of the world. So for us as believers to have these kind of behaviors that describe pride is not godly because the Bible says that these things are of the world. So we will begin to understand what the results of pride are and why we must really not walk in pride. Eventually we will touch on those sections. Now talking a little bit more about pride, when we say jealousy, it's a little bit more easier to identify. Now we can recognize it in ourselves when we are jealous of someone. It's easier to pick it up. But when we say pride it's a little more subtle. Like we ourselves will not realize that we are carrying pride. But as Pastor Jay Kumar was sharing yesterday when we are not well, we may not recognize that and say that I am suffering from this infection or that infection. But when you go to the doctor, they will be able to look at some of the symptoms or the blood reports and then they can predict what the condition could be. Similarly for us to understand that we are carrying pride in our hearts, it's not easy to diagnose. But through certain behaviors, through certain attitudes, we will be able to recognize it. Now the Bible tells us that there are some things that God dislikes is a softer word but the Bible uses the term hates. Now we don't want to be in that category that God hates. We want to be in the category where God loves. So if we are walking in certain attitudes that please God we are happy. But the Bible tells us that in Proverbs 6, 16, 2 verse 19, I'll just read 2 verses there. These 6 things the Lord hates. Yes, 7 are an abomination to Him and it begins with a proud look. This is on page 39 of your printed publications and the students who are online can follow along through your PDFs. You can look at the page number that is given in the PDF. So a proud look is something that God hates. And in the Bible we use a term called abomination. Things that God strongly dislikes is known as an abomination. And we would look at things such as lust or jealousy or even self is somewhat subtle. But things like jealousy and lust, very easily we can say that God hates it. But carrying pride in us is also an abomination but we find it harder to recognize when there is pride in us. But the Bible is very clear that God hates pride and who is that one person who was rejected from heaven because of his pride. Who was that? Satan, you're right. So Satan, Lucifer, God sent him out of heaven because of his pride. So you see pride is, you know, it keeps us away from God and that's what happened to Lucifer. So there's a big warning to each of us as believers that we must get rid of any hint of pride in our hearts and in our lives. Now James chapter 4 and verse 6, it's a beautiful scripture. If any of you would like to read it, you can. Please feel comfortable if you have the mic with you, read into it. James chapter 4 and verse 6. But he gives more grace. Therefore he says God resists the proud. What gives grace to the humble? Okay, sure. Okay, so here we see that God resists the proud. We've already seen that God hates pride. Adding to that, scriptures tell us God resists the proud which means that you can imagine, you know, there are two teams. Okay, there are two teams. When you play the tug of war, you all may know that there's a rope and then there are two teams. You're pulling that side, this side. What are both the teams doing? They're pulling against each other, isn't it? So that is why you have to put so much of effort to actually pull the rope towards yourself because somebody else is pulling on the other side. So what happens when we carry pride? It's almost like we are pulling against God. Now nobody wants to be on the opposing side of God. We all love that scripture which says God is for us. Okay, God is for us and not against us. We want God to be with us and we want to be on God's team. But what does pride do? It puts us against God because what starts to happen, God begins to resist us. Okay, and that's a very scary thought to have God on the opposite team because he's the Almighty and you don't want to be against God and God pulling against you. But the scriptures are telling us when we carry pride, God resists the proud. But there's another encouraging scripture there which says that he gives grace to the humble. He gives grace to the humble. So what is grace? Grace is defined in many ways in the Word of God. But here the word grace, in fact it says he gives more grace. Grace is the ability to do things for God. So God gives us the ability to serve Him, whether it is like serving in small ways where we may be cleaning, putting up chairs in the church or maybe other ways depending on the skills that God gives us, leading worship, preaching, praying for somebody, counseling, prophesying over their lives. Different ways, God gives the ability. God gives the grace and scriptures are telling more grace. Meaning the more humble we are, God will increase our ability. God will increase our capacity, he will increase our opportunities. So for us to keep growing higher in God we have to go more humble in His presence. But when we become proud what happens? The balance, you know the scales tilt. So we are trying to rise up on our own and God is not going to support that. But when we become humble what happens? God begins to support us and the scripture says he gives more grace. So when he finds humility he will add to our abilities and he will cause us to increase in the things that we want to do for him and for his kingdom. So that is how God works. So we must be really careful about pride in our hearts. You know sometimes we want to do the right things. So let's say we want to worship or we want to preach or we want to pray for somebody. Now just take the example of prayer. We may be praying for someone but what is there in our hearts is more important. You know the why question? What is whatever we are doing? But the why question? Why are we doing that? People may not be able to see why we are doing certain things, isn't it? But in our hearts we know. So when we are praying for someone the reason may be that we want to bless that person or we really want God's power to be released in that person's life. Or we may have certain attitudes in our hearts where we want to show off you know how good our prayer is or you know how great our language is or look at me. I care for people. Others can observe this. So we may have negative ideas as well in our hearts. Now people outside may never know that but God sees the heart. Remember that's what scripture says. Man sees the outward appearance, the face but God sees the heart. And in our hearts even when we do the right things, if we are motivated by the wrong attitudes it is never pleasing to the Lord. So we could be doing ministry, we could be doing God's work but we could be doing it all in pride to compete with others to show that we are great or to show that I've accomplished so much for God's glory. Remember yesterday a pastor had mentioned one question which we have to ask ourselves is in all my dreams who is the hero? Do I want to be seen as oh this person served God so greatly. This person achieved so much for God. I want my photo to be you know posted everywhere. Everyone to know my name. So when we are functioning with that attitude somewhere we are missing the point. The point is not for us to be exalted. The point is to glorify and honor the Lord. Isn't it? So this is how we must understand that pride is something that we should stay away from and it can be really subtle the way it creeps up in our lives. So if we want the divine grace of God in our lives we must become more and more humble. Now when we read about leaders in the Bible we recognize that generally the people who were good leaders were all very humble and you know very meek personalities. For example Moses the Bible talks about Moses and says in the you know book of numbers numbers 12 and verse 3 I'll just quickly read that says now the man Moses was very humble more than all men who were on the face of the earth. So Moses led thousands of people a very successful and a very powerful leader in a crisis situation and season he led thousands of people to safety and you know help them to kind of let them when they sustain themselves in the wilderness and all that but what does the Bible say about him? He was very humble okay he was a very meek person so one of the requirements for leadership is humility. The more humble we are the stronger example we can be for the Lord. So these are things that you know we can learn early in our journey with God and it will really be a blessing to us as well as to others. Now let's see what are the manifestations of pride. So I told us it is somewhat difficult to identify pride you know from the outside but through certain behaviors it's possible to recognize it. So what are these manifestations or how does it make itself known pride? So the first way is being stubborn okay or being obstinate that's another word so be stubborn. So a stubborn attitude reveals pride. Now yes the Bible talks about a godly stubbornness like yesterday in the afternoon session we were talking about some of God's generals and we talked about you know Amy Semple McPherson and we said how she went through like she faced the loss of her husband and after that through disappointment it would have been easy for her to give up on life and not to serve God but we saw how she did not want to give up ministry so she did her best she even took her children when she went out for evangelism and you know praying for people and things like that so you can recognize a sort of a godly stubbornness where she did not let go of the right thing so there is a godly stubbornness which is okay right if you remember Samuel's mother Hannah she was praying in the temple and the priest looked at her and said what is wrong with you you know this looks like a drunk woman like go back and so she was not receiving the acceptance of her of the people at that time and yet she continued in prayer so there is a godly stubbornness which is good and right but we're talking about an ungodly stubbornness where we are not willing to listen where we are not willing to consider the correction or the opinions of other people so this is something that God is not happy about okay so stubbornness so if there is stubbornness in our attitude then we really have to check and see what's happening you know why am I stubborn stubborn in certain aspects why is it that I cannot let go or listen to people or accept correction and we may we should ask God to help us deal with that stubbornness so when this king known as Nebuchadnezzar he was so stubborn God had to bring him down so he was given power and position but we read about him in the book of Daniel that God because of his pride God had to really strip him of that authority and power which was given to him so stubbornness is not a good attitude now how can stubbornness manifest in our relationships in certain ways like let's say we have friends or we have family aware people tell us hey this this is my idea okay I have a suggestion why can't we do things like this but stubbornness will show up in a way where we say okay you don't have to say anything I already know okay this is what we are going to do and this is what we will do so you're stubborn not ready to listen to something different or something new a suggestion maybe even between husbands and wives maybe the husband has some good ideas but the wife is unwilling to listen no everything has to be done the way I want it to be done or vice versa the wife has ideas and the husband is not listening so this is the way in which stubbornness can reveal itself and it's dangerous because sometimes we may miss out on the early corrections that are required in our walk with the Lord and these early corrections could help us develop ourselves better as we journey further with God so stubbornness is something that we must look for and and see whether we are behaving in this manner second thing is please feel free to ask questions if at all you have any whether questions are from our online students or they are from here in-person students feel free to ask questions next is arrogance okay arrogance is you could sort of look at another word that goes with it which is overconfidence overconfidence so overconfidence is when we grade ourselves as qualified when others are still saying that hey you need to wait you need to train or you need some more time but overconfidence says I already know I'll do it I'm good enough I can handle it I will do it you know it's like a young person who is now moving into adulthood but just because they're moving into adulthood doesn't mean that you know they will be qualified for different things like maybe their parents still think that they should not have a mobile phone yet or their parents still think that okay you wait we will get you a bike after another year or maybe the government has certain rules and says you can only get a driving license at the age of whatever 18 or something like that but overconfidence will be such that it will go against all these reasonable requirements and the young person may say something like I know I can drive I will drive I don't care about the government's license or I know I need a mobile phone I will go with it I don't care about what my parents are saying right so just an example for us to understand where we are overconfident and we are not ready to listen to what others or elders or people who are mature in the Lord have to say so overconfidence is another manner in which we will see pride manifesting itself now we can look at another manifestation which is rebellion okay rebellion so what is rebellion? Rebellion is also all these words are somewhat connected so you might find that there is a seeming overlap however there are differences so rebellion is when one is going against what has been expected of them or rebellion is also when someone is obeying partially like in the case of Saul so there was a time when God told Saul gave him instructions and said you know in 1 Samuel chapter 15 you go and you destroy the Amalekites and you make sure that everything is destroyed okay but what did Saul do? he did not listen to God's full instruction he went he won over the Amalekites but there were some things that he did not destroy he just brought it back with himself and when he was asked why did you do this Saul you know why didn't you completely obey what I told you to do he gave an excuse he said to God God I thought I will offer this as you know like a sacrifice or an offering to you the answer sounds very godly but God knows our hearts God knew that he had actually disobeyed he obeyed 90% 10% he didn't obey but in the sight of God that was rebellion partial obedience sometimes is also rebellion against God and we know what happened in the case of Saul it was God's heart to choose Saul it was God's heart to appoint him as a king it was God's heart to entrust his people to Saul but what was the problem with Saul an attitude of rebellion just doing his own thing God is saying something but he's not willing to listen it's as if he was saying I know better yeah God is saying but I know better I'll do whatever I want to do and this went on and on and on and on God gave him a lot of grace a lot of time finally he said I'm so sad about Saul I will have to bring in somebody else and so God had to pick a David and position him so you see rebellion is when we are disobedient to what God wants us to do so it may be partial obedience which we are giving unto the Lord but again that's not good enough when God says something he expects us to be fully obedient to what he's asking us to do right so who is the other person whom we can classify under the category of rebellion in the Bible anyone else who comes to your mind rebellious very rebellious Lucifer Lucifer sister Saul Saul we spoke about him who else Lucifer anyone else Lucifer please be loud Lucifer okay very good yeah so we already mentioned Lucifer right pride and then also rebellion against God he instigated other angels also to go against God so we know the we know what happened Lucifer with his fallen angels were thrown from heaven so rebellion God hates pride God hates rebellion right so these are things that we would need to be careful about now talking about rebellion I think in the context especially the context of parents and children at a certain age usually there's a lot of rebellion now maybe because the kids think that we already know parents are so old-fashioned they don't even know technology they don't know how to use WhatsApp and they are telling me you know what to do what not to do but the Bible says obey your parents in the Lord they may be old-fashioned they may be you know a foreign technology may be foreign to them but still the Bible teaches us that God has placed godly authority in our lives whether they are parents or you know spiritual leadership there is accountability that we have in those relationships and we must be mindful of it okay so rebellion is something that we must be away from now let me quickly look at the chat here there seem to be some questions and the church pastor have pride and he thinks that he knows everything how to deal with that okay so I would say you could pray for your pastor if you sense you know something like this however the Bible says that when there is an accusation against a leader it is not unless there are like at least two people or more then it should not be entertained okay so I would just say you pray and if there are more people who have a similar similar observation then it has to be addressed in the right way because the scriptures teach us that people who are in leadership are chosen by God and they are honored so the way we address matters with them has to be done in the right way so the best thing to do is to keep it in prayer if many others have a similar observation then you may need to approach another leader who can take the matter in a in a nice way in a polite way to the church pastor okay so that that is how we would need to approach this matter now the other question Daniel is asking is if we are stubborn for something which is correct the reason for being stubborn is only for the reason that wrong things don't take place is it correct so Daniel I am just trying to understand because you're probably talking about a specific situation and what I would say is that you know we can be stubborn in prayer but in our behavior with people in our relationships it's not good to display that stubbornness okay so keep that stubbornness in prayer maybe something is going on which you're not happy about you keep doing the right thing and you pray and trust God to bring a change in that situation just because you're stubborn for the right thing it does not justify bad behavior from our end so that's what I would say I hope you agree with me and we'll quickly take Deepa's question yes sister Deepa please go ahead unmute and ask please yeah I want to also contribute that Geyazi also rebel against his master sorry to interrupt brother success we didn't hear you completely okay you can go first and then Deepa can ask a question please go ahead okay I want to in this scenario Geyazi rebel against his master sorry is he Geyazi Geyazi Geyazi is it Geyazi rebel against his master rebel against the master I got who yeah there is Geyazi Geyazi Geyazi yes yeah thank you somebody typed it in the chat Geyazi I hear you better now Geyazi I would say so yeah because he did not even check with his master and he went to collect you know money but God knows all things right so in the spirit his master was able to look into this matter and he rebuked him so I would say yes that is rebellion all right okay yeah thank you thank you brother success the sister Deepa did you want to ask something okay we will take up a question later but if a church pastor is disrespectful towards others and curses is a person will it harm the person being cursed okay so see the Bible says that a curse without a cause will not alight which simply means that when there is a curse right which is spoken on anyone if they have not done anything wrong it won't affect them okay so I would just say that for this question that was asked okay let's proceed I'll cover more ground and then in the end we can take up some more questions so we've understood now we've said that when we are proud then we may behave stubbornly we may behave with arrogance or overconfidence or we may behave in rebellion so now there are a few more attitudes which will reveal pride in our hearts what are those attitudes being scornful us being scornful is to you know have like negative opinions about people about things where we are just grumbling putting people down and we are saying oh what is it what big preaching they did what big worship reading they did you know it's nothing I can do better so in this way we we are kind of speaking against people speaking law of people making derogatory remarks about people this also is it stems from pride because we think we are better we think we know better right we think we deserve better so others we can put them very easily but this kind of a scornful behavior is also coming from pride and God does not like those who are scorners those who are another word which is used as scoffers so we must stay away from this alright now the next way that pride will manifest itself is self-righteousness or hypocrisy so what is this a classic example of self-righteousness any any thoughts self-righteous people in the Bible who would you think of immediately Pharisees we would say don't behave like a Pharisee why because Pharisees what do they do again they think that they are great you know they are very learned all the others are so ill-informed they they are not educated in the things of God so the Bible talks so much about the Pharisees and their hypocrisy so again in our attitudes when we are with people we may think that my Bible knowledge is better than this person's Bible knowledge or my church is better than that person's church or you know my anointing is greater than that person's anointing or my calling is bigger than that person's calling so what's happening there is this whole attitude where we are judging that I am the best everybody else yeah they're there but you know I'm the best so and that comes out when we pray when we remember the prayers that we see of that Jesus rebuked a Lord I'm giving you so much but this person is only giving you little money these were the kind of things that the Pharisees said then they just made their ego feel better so an attitude like a Pharisee is also something that can manifest when we carry pride in our hearts and the Pharisees were also known for hypocrisy hypocrisy is when they are telling others don't do this don't do that but they themselves are doing it okay so in the matters of worship they were instructing everyone this is how you should worship God this is the right way to worship God but they themselves would go and you know have some some sinful things going on and come back as if nothing happened so the standards were varying for them and the other people whom they were expecting so Jesus rebuked them and he rebuked them for their hypocrisy so hypocrisy is again where we we want others to live by certain things which we will not follow okay so that again is not nice and God does not want us to behave that way so before we judge others we must really ask ourselves the question am I am I doing the right thing you know I am judging somebody else but am I right in the sight of the Lord so when we think this way we can avoid being a hypocrite or being carrying or demonstrating the attitude of a Pharisee so these are all ways in which a pride will manifest itself now the next manner is being contentious or being quarrelsome or being argumentative everything that is said there's an argument never the the thoughts are never easily received right where we are always challenging how can you say that there's a better way of doing it so when we are looking for improvement we understand but if there's always a quarrel about everything then there's a problem okay so we can check ourselves am I quarrelsome am I you know contending with everyone that I meet so that is happening a lot I really have to check why why is this happening you know how am I what is my own self-image how am I looking at people so these are questions that we could ask then do more ways in which it manifests one is prejudice prejudice means partiality being biased where we may support a certain class of people for example if I'm very rich then I only support the rich people and I don't support those who are poor or if I come from you know a certain background in a community only support those people I don't support the other people what's happening I'm creating a bias I'm creating disunity among people that is prejudice causing biases which is also a manifestation of pride and the next is being high-minded or exclusive where we again think that we are very great okay so not everybody can understand us not everybody can talk to us so we behave very exclusive like I'm something special I'm superior okay so we carry that attitude but others are also not able to really interact with us or approach us easily so on and so forth so we can check these attitudes and pray and repent before God and say God heal my heart I don't know why this is happening but I repent and cleanse me from this acute of pride so what will pride do the Bible says many things already we saw God will resist us if we carry pride but the Bible also says that shame is shame will follow pride destruction will follow pride in our lives pride can lead to self-deception and that is very dangerous you know what is self-deception self-deception is when we have deceived ourselves everybody else can see the problem that I have except me because I have convinced myself that there is no problem everyone's trying to help everyone's trying to counsel everyone's trying to tell hey you need to change this you need to let go of this but I have convinced myself I have no problem I'm not going to listen to anybody and self-deception is also the problem of Satan he has deceived himself remember the Bible talks about Lucifer going into self-deception right he thought he can become greater than God he can sit on God's throne right so he came up with all these thoughts which are wrong and he was just not willing to listen so self-deception will follow pride we have to be careful about all this so I'm just gonna you know summarize what we need to do instead of pride we need to be humble we have to walk with a humble spirit and understand that humility or meekness is the real strength what is the real strength humility is the real strength which we can carry always maintain servant heart meaning we want to serve what is the kind of leadership Jesus promoted or taught about servant leadership if you want to be first you should be last so humility servant heart servant leadership humble yourself have the right estimation about yourself we're not saying that we must put ourselves down but we are saying have a proper judgment of ourselves maybe in certain things we are good we do have experience but we should recognize that that could be people who have better experience than us more knowledge than us and in the same way you look at somebody maybe they don't have that experience but with the humble spirit you can guide them and lead them instead of saying you don't know I know you help them right you help them to become better then humility is to depend on the Lord always depend on the Lord and walk in submission and repentance so I'll just say one last thing and close because our time is up I remember I went for a seminar and in that seminar professionals had come and each one was sharing their story about how God has helped them in their career how they have become excellent in their work so one of the people he was in a top IT position and you know he was leading many people and he shared his testimony he said something that I can never forget he said that when I first started working I was so scared because I didn't know the tasks and I would always pray I would go back home and I would ask my wife to pray and you know we would pray together every day so like that day by day I improved God bless the work of my hands and I improved but now that he is in a really high position he told all of us he said look no matter how high you go your dependence on God should also keep increasing so now that I know many tasks very well and I'm recognized for the work that I do you will not believe it I pray more now I don't feel like hey I already know it I've done it thousand times I don't think like that I think God I need you again I'm depending on you more please bless me more if you don't help me I can't do it so I still maintain that attitude before God and I thought that was so amazing right submission unto God self dependence on the Lord and that is the right way of walking in humility and weakness when we are always depending on God whether we are starting some place or we've already reached the pinnacle of where God wants us to be so I'm just going to close with a word of prayer and then we can go ahead take a break there's an online question I'll just answer it in the chat let's pray together heavenly Father we thank you for this time and Lord we thank you for a reminder Lord that we need to depend on you that Father God you resist the proud but you give grace Lord to the humble and this morning we just open up our hearts to you Lord like David prayed we say God you see our hearts Lord check us through and through if there's any unrighteous way in our so God Father God we repent of it Lord remove it from our hearts and establish our so God in the path of righteousness we commit ourselves into your hands in Jesus name we pray amen amen thank you everyone please go ahead for your break after 10 minutes we'll have the next session I'll just answer the question here on the chat thank you


Why hey, what's good y'all should boy down from the down show now listen real quick So I did something all right now what I did was this I have officially Created the down showing France t-shirt and it's evaded for now for pre-orders If you are signed up to my patreon you get five dollars off, but the original price is 20 bucks Okay, so if you want to support this page you want to support us on this journey as we can continue to grow this content listen Get a t-shirt support the movement the down showing France t-shirt And if you signed up to the patreon you can get it for 15 dollars if you are a subscriber Get it for 20 bucks or if you just somebody that's just watching showing love get it for 20, but other than that I just want to let y'all know this and again, I just want to say thank y'all so much for the love and support This journey is crazy. We are about to be at what 7,000 subscribers. So truthfully, I'm thankful now I'm gonna get up out of here. I'm about to dance to make some videos I got all this content coming for y'all. So I got to get back to work But in that y'all I appreciate you be safe eat well get some sleep and watch cartoons and then watch your favorite videos I'm your favorite video All right y'all talk to you soon. Peace


So the big shot basically is what it's name says, an absolute tool of a weapon. A legendary weapon you must get into there guys, I'll guide you through exactly how it is obtained. How's it going guys, my name's DPJ and if you do enjoy the video, leaving the like really helps out and if you like what you see and want to see more, be sure to subscribe. So first things first, you will have to have completed the main solo campaign for this side quest to open up for you, so keep that in mind. So with the campaign finished, you need to head back to Emma's mansion within bell air. Here you'll want to look out for Luciana, as it's this NPC who gives you the side quest to complete for this weapon. The quest itself is actually one of my favorites, so I won't spoil it for you, but you basically have to go down into the sewers to get data for her. There are four pieces she needs you to collect and although it can be a little confusing, I will showcase where these are. So the first clue you will come across is picked up right next to this zombie having its lunch. From here guys, proceed into the sewers. So the first is quite straightforward, progress a little further until you get to this point right here, and there it is. From here guys, keep progressing deeper and deeper, taking that all zombies along the way. Once you get here guys, take out these syllabus and the crusher to progress. I'm not sure it's needed, it just makes life easier.  Slightly push on a little bit further guys and reconnect the cables, then turn on that generator. Then go back to the sleeve and activate it. Once the room is cleared, go back to where that generator was and look opposite for it for your second piece of data. Data number three's container is within your work bench room as you progress a little further on, but it requires you to drop down and go into this room right here guys and take out all of these zombies. Now there are a few hard-hitting zombies within here, so be careful. If you have that few mold, don't hang about using it. Once done taking them out, you now need to search this meat saloey. Once you've done here, head back to that container within your work bench room. There will be a butcher waiting for you, so take him out and then proceed. So the fourth and final data you have to recover is at the end of this area right here, but be warned, getting to this place may look easy, but that's because I cleared everything out, it definitely ain't. There's so much shiz here, it is unreal and it isn't over yet. Once you get to the end of this weird looking area people, there's a named enemy here you have to take out. Once you've done this, grab those keys and open that last container and gather that data. Again then guys, triggers a fight for your life scenario where you again have to take out a ton of hard-hitting enemies. Now once you get this done people, you now need to head back to Luciana within bell air. Tell her about your findings and then you are rewarded the big shot legendary weapon and there you have it people. And that's it guys, that is how you get the big shot legendary A weapon you must get is unreal. Guys if you enjoyed the video leaving a like really helps out if you like what you see and want to see more, be sure to subscribe and hopefully guys I will see you on that next one.


Welcome to Psychic Medium, Tony Green. I am Tony Green, The Psychic Medium. For those of you who are new, welcome to the show for everybody returning. Happy to have you back.  So the first one is this show airs live on television, WSES and Rude Rangers TV. They stream it out to all of their channels. Please remember that when you're asking questions. Yes, second, if you would like to join the show live, I would love to have you here live with us. I go live every Monday and Wednesday at noon central time. And you can join us via YouTube where we record the show. You can join the chat where everybody is talking as I'm recording and airing. Or you can call in and the call in number is<PHONE_NUMBER>. When you call in, you can ask questions about your life, love, career, finances, any aspect of your life at all that you wanna ask about. And just on that note, I will never reach out to anybody on social media or anyplace else. I do not reach out to people and tell them, hey, you need a reading, you need this. I don't, especially not on social media. Those are scammers, please don't get scammed, okay? It's really important that you don't get scammed. If you're joining us live and you have a question and you're on YouTube, you can post that question in the chat. Otherwise, if you are joining us live in YouTube, you can also call in the call in number for the show,<PHONE_NUMBER>. Now that is just for the show. If you want a private session, the best way to contact me is on my website, which is T-O-N-I-G dot info. Alrighty, I wanna thank everybody in the chat. We have Mimi here, Heather, Fawn, Patrick, hey, Patrick, hey, Mimi, Fawn, Heather, Sal, hey, Sal. How are you? Kate is here, happy Monday, Kate. As people come in, I will try to see them and say hello. I'm going to get started with calls, but before I get started on the calls, I wanna ask everybody in the chat. There's two channelings that have been coming through and I only wanna do one of them today. So the first one is about relationships and magic. I know who would have thought I would ever have to address that. And the second one is about people who do things here and when we feel like we don't see their karma or they get to live a happy life, what happens to them? Okay, call out. What do you want me to talk about on the show? I'm going to do the first caller and I will wait for responses in the chat on that. And if you don't want me to talk about either and we'll just let all that go. When I call your area code, I would, I'm getting magic karma, magic karma. Okay, I'm gonna go to 415. When I call your area code, please give me your name and where you're calling from and then have an exact question or loved one that you would like to connect with. 415, what's your name, where are you calling from? Kate in Colorado. Hey Kate, how are you today? Good, it's nice and sunny and warm today. And all weekend I was thinking about my auntie Nan and her name is Nancy and went by Nan and she has a message for me. Yeah, the first thing, you know Kate, it's so funny. All the messages that I get for you are along the same lines, no matter who brings it through. So her very first message for you is keep going, just keep going, grow whatever it is you're doing, grow it. Okay, whatever it is, grow it. And then the next thing that she would want to say to you is we all love you, we're all working with you. We just want you to have the life that you want. So whatever it is you want to do, dig in and grow it. Yeah. Okay, and that would be her message for you. Great. Excellent, Kate. Thank you. No, thank you so much for calling in, I'm so grateful for that. Thanks for the message. Absolutely my pleasure, absolutely. Okay, okay. So I'm looking at the chat and I have more requests for people who want to know about, no, this isn't magic in general, it's magic with relationships like love relationships. Okay, so a lot of people call me and they want to know if I can do magic on somebody that they have lost or has broken up with them to keep that, to bring the person back and to keep the relationship going. That is a solid no. And here's what I'm gonna tell you, never use magic for anybody else's life and for so many reasons. And I'm gonna just do this very quickly. Even if you meet somebody that says, well, I can help make them come back, just do this or I'll do this, what you're doing first and foremost is going against the person's free will, but you're also going against the agreements they made prior to coming in. Did you all see that flash of light? Did you all see that flash of light? Did ya? Before we come in, millennials ago, we wrote a book and in this book, we have made agreements of certain things we will accomplish in this life and certain people we will be with and not be with. When we try to manipulate the outcome of things, that's magic, as it pertains to another person, we are changing their free will but we're also changing our agreements and their agreements that were made prior to coming in. Now, I know breakups can be tough. I know they can be very difficult but never ever use magic to get somebody that you want or keep somebody who has walked away and I'm gonna tell everybody a little bit the story. It's a true story. I had a client who shall go nameless who used magic a lot. You could see it on her. People who use magic, they don't look like they're of the light. They don't. They look really unhappy if they're using manipulative dark magic. This person confessed to me or said to me that she used magic to get and keep the person she was with. Now, here's the thing about her relationship and this is so important. Whether you're comfortable with this topic or not and magic can be something as simple as praying, whatever. I'm not gonna go into that. He cheated on her through the whole relationship and gave her an STD. Now, because she used magic to get him and keep him when she would ask me about him, I couldn't see into that because already there was such a dark veil over it. There was already such a dark veil cast over that relationship from what she had used to get him.  And it changes the path. You just have to have faith that whatever is meant for you, whoever is meant for you, they are coming in and you will be with them, okay? That's my little thing on magic and relationships. Now, I know some people wanna know what if people use magic against you? Well, first and foremost, my understanding is a piece of their soul is compromised every time they use or do magic. And whatever somebody puts out, it's just the law of attraction, the law of nature, the law of everything, whatever somebody puts out, eventually it comes back to them. The energy they try to put somebody in is the energy they will eventually end up in. That's why they say, only think and wish good things on people. And if you can't think or wish good things on people, don't even think about them. Take them so far out of your view, okay? That's all I have to say on that subject. I'm gonna go to the very next caller. Yep, I'm going to the very next caller. A couple more people have joined us. Sally, hey, Ann, hey.  Hi, it's first Maria. Hey, Maria. Hello, Jersey. Hey, Maria. Like going through me. So I was wondering, what's the message from spirit or I guess out of relationship? I'm not sure. Okay. What's that all about? That makes sense. Okay, so I'm gonna say, I don't know the whole content or context of the dream, light going through you during a dream. I'm not a dream analyzer at all. I'm, even with my own dreams, I don't know what they mean. I'm gonna say that, but anytime light, if it's good light coming through us, I'm going to presume it's angels working on our behalf. That's my assumption, presumption. But as far as it would, analyzing a dream, oh gosh, girly, I am the worst person, but everybody in the chat will tell you that you can Google dreams all day long. You can Google light going through you in a dream, light going through you in, what does it mean for a relationship? What does it mean for a change in life? What does it mean? And Google will have all those answers. And there are many books written by people who do dream analysis. Now, this is what I'm personally gonna say about your dreams. If it's a good dream, it's what you want in life. If it's not a good dream, it's your fears or what you're afraid of in life. If it's a dream that is about the past, it's something healing. Those are just my things. Our dreams are our subconscious mind doing one of a couple of things. Healing us or helping us or showing us our fears. That is my basic breakdown of our dreams because when we finally rest our entire body and our mind can really work and show us or try to work out what's going on for us, it will happen sometimes in our sleep. So I would say light going through your body. And again, I don't have the context is it a lightning bolt? Was it a stream of light? Did it just go through and leave a surging hole? I don't know. What I'm gonna say is you know on some level what that dream means. It's either something you are praying for to leave or something you're praying to come in, okay? That is my best thing and I'm sorry I cannot do better with your dream. I'm so, so sorry for that. You are welcome. I will tell you, I know I muted you and I'm sorry I muted you so early but I'm gonna tell you this. Just stick with me for another second here. I feel like that lightning, that light that went through your body, whatever it is, it's prophetic. If I'm asking spirit, what is that? It's something prophetic that you've been asking for but it's not gonna show up the way you've been asking for it to show up. I know I'm sorry. You're gonna know when it does though. You're gonna know when it does. I'm gonna go to five, eight, five, five, eight, five. What's your name and where are you calling from? Hi Tony, my name is Cheney and I'm calling from New York. Hey there, how can I help you Tony? My question is about my, my question Tony is about my love life. Could you please someone come home for me? Yes and I'm gonna ask if you have, it's the phone sounds a little gargled so if you could just kind of put the phone to your face it might be better. If it's already to your face I apologize for that. Do I see somebody coming in for you? I hear two things instantly. I heard June and then I heard August, September. So these are the timelines. Now with timelines this could mean one person's coming in in June and another person will come in in August, September or somebody's coming in in June and it will take off in August, September. I'm gonna look a little bit more closely at this. Let's see what we can get. Okay, there's definitely somebody coming in in June.  But oh, I apologize. This person is mischievous in a way that you can't resist them at first. What? Why? We can't hear for a minute. Why? Why does that happen? Why do we, why do we drat? So why do we fall into that hole every time? Okay, so what I'm getting is the person coming in in June, you're, okay, this is what I like to call don't be offended and please nobody be offended by this. It's a crash test dummy. Okay. The person coming in in June is somebody that is, okay, you asked for this. Do you really want it? Are you gonna see the red flags? Or are you just gonna keep driving down that world right into the wall? And this person is here to kind of come in and test, are you willing to settle? Are you willing to put up with? I feel like this situation will go for approximately four weeks, hopefully no longer than that. It's gonna take you a moment to see through this person or decipher some of their behaviors. So of course, I always say, Spirit always says it in the beginning of a relationship kind of goes slow, go a little bit slow and don't go into it.  We own this like a Prada bag. I don't own a Prada bag. I don't want a Prada bag. It just came out of my mouth. We do this. Does he want me? What can I do to make this person want me? Is he gonna choose me? Is it gonna work out? Is this the one? Instead of going into it, like, is he the one for me? Do I want him? Am I seeing the things I need to see about this person? We go into it from the end of we're being interviewed for like a seven-figure job rather than we're interviewing somebody to work for us. And we have to switch that around. I know how difficult that can be, but we really do have to switch that around because when we're going into it like, like, do they want us? We're not looking at who they are or how they're treating us or how they behave. Instead, we're just looking at what can I do to present myself in the best way? And men don't even always, or pick people who present themselves in the best way. They pick somebody who's energetically aligned with them or we'll put up with them. That is a good line. Oh my God, I love that message. Men pick people who are energetically aligned with them or we'll put up with them. So- That part about putting up with them, yeah. Yes, because we may not, and let me say this, it goes for men and women. We may not be energetically aligned with someone, but if they will either A, put up with us or we think there's something we want there, we will deal with that person, right? But we have to also look at is this what, going in, especially in the beginning of a relationship before we start to romanticize, fantasize, catch feelings or think about a future with this person, we have to look at who they really are right here, right now. Who are they showing up as? And we have to be willing, and a lot of us are not, because we don't wanna go through the dating process because it's just not as glorified for some women as it is for men. Men tend to have a lot of the power and control in dating, and women show up and we feel like we're just, are they gonna pick me or not? But here's the thing, if we can just sit back and really look at who this person is and how they're treating us, instead of worrying about if they want us, like what's their character, what are they, what are they bringing as far as what they want in the future or how they treat us, then the whole dynamic changes for us. And we don't go into that situation where we are so many months in, we now have feelings and we never looked at this person clearly and we're just all the things we thought, well, I don't wanna judge him, I don't wanna think this, I don't wanna think that. Oh, maybe he didn't mean it that way. If we look at those things and say, no, I don't like that, I'm not putting up with it, another person will come and they will be a better person or if they're not another person, well, come, there are millions upon millions of people in this world. And the idea is before we get invested emotionally, we look at this person psychologically, okay? That is the best thing everybody can do in dating. Before we look at this person emotionally and one of the tips I always tell everybody, whether you're a man, a woman, look at this person and ask yourself, would I let them be with the person I love the most?  Ah, and now the game has changed because it's no longer about us and us settling. Now we're saying, I would never let this person be with, I would never let this person be with my niece. They are for the streets and they need to return to the streets. If we would never let people that we love, we would never want them to be with this person, we should never be with this person. Now I'm gonna tell you this, the person in June coming in is a test person and you're gonna think I'm wrong. And that's okay. That's okay. It's intentional. They want you to really have to question who this person is, which means you're really gonna have to pull out your discernment and your, is this a red flag? Is this okay? And again, just divert or fall back on would this person be good enough for and then whomever you love the most, okay?  This person is pretty good at like not saying the wrong thing or letting you talk or whatever it is so that you don't see those like flags so quickly. But once you do and you step out of this right in that August time, and if I'm naming a date, I see August 17th and then August 28th. So you might, whatever that means for you, those could just be really good dates for you. Somebody else is gonna come in, okay? And that person has the potential to go very, very, very far. Now I know a lot of people will say, well, then I don't wanna deal with the June person. Well, sometimes we have to, sometimes we have to like see those things to know we don't want those things or sometimes we just have to get through that person to get through the next person. And I will tell you this personally, I have learned this, if we don't learn that lesson from a stranger or a potential partner, we will learn it from a family member or a friend. So better to learn it from a dating person that we never have to talk to again if we don't want to. I know that sounds cruel. It's not cruel though, it's really not. I would rather have all the tests come from stranger danger than family that you have to live with forever. So whatever that's worth everybody, whatever that's worth. So that's what I'm gonna say. That's what I'm gonna say to you. Those are your potential timelines. Timelines can change a little bit and I hope this is helpful. Now the person coming in in August into September, it's one person, it's not two different people. And it might be that you have the opportunity to meet this particular person on the 17th or the 20, whatever the other date was. I think it was, I keep seeing the 28th now if that's the same date, I hope so. It might be you meet them on one of those dates or you meet them on one of the dates and date them on your first real connection or whatever is the second date. Whatever it is, that has the potential to go very far and to be a long lasting, very loving relationship. Let's keep in mind, I can't control the actions of you or anybody else. So if there is self-sabotage, I would not be able to stop that. But at this point that looks pretty good for everybody involved, okay, sweetie? Okay, thank you, I really appreciate it. Thank you, lovely coming. Oh, thank you so much, I love you too. And you have an amazing rest of the day. And I look forward to you calling back and keeping us posted on all of this, okay? I'm sure you will, thank you. You are welcome. I'm gonna do the first clearing of the show and I wanna thank Mimi again for going back through all of the shows and doing timestamps on clearing. And this clearing was because of the last caller. So thank you so much. And this clearing is going to be for self-sabotage, all self-sabotage in every single area of our life for beliefs, programs, patterns, has been cleared, healed and released. I get a note, let's do that now. Ooh. Ah, gosh guys, that is a good, that's a goodie. Okay, 8.05, you are next. So please don't go anyplace. I'm going to go, there's a question on the chat and the question is Sally would like to know when will my brother, I think his name is Curly. I'm sorry, Curly come back to visit. I hear a month, I hear a month of Sally. The first thing I heard is a month, so approximately a month, in a month, approximately a month, okay? I hope that's helpful. And if you didn't get through, if you didn't get your answer questioned, I'm so sorry, please join me again Wednesday. I love each and every one of you so much. And remember, it's your job to create the miracles in your life. So go, go make miracles today. Go, just make a miracle, whatever that looks like for you. I love you all so much. Thank you for being here. Thank you.


Hey guys, a few quick tips today. If you're trying to gain calories, get more calories in your diet. Here are five foods that you can use to do that quickly and easily. Number one, avocado. Full of calories, good fat, can hardly taste it. Number two, dried fruit. Fruit that doesn't have any of the water anymore, so you're not gonna feel full and it's loaded with calories, tons of good nutrients, micro nutrients, dried fruit. Number three, nuts. Of the most caloric, Brazil nuts, macadamia nuts, cashews are great, almonds are pretty good. Nuts are great to add calories to your diet. For a more snackable, you can actually make nut butters. Make nut butters, have them on the go, take spoonfuls. Number four is seeds. Seeds, chia seeds, flax seeds, hemp seeds.  And number five, fruit is good, but you wanna focus on the berries. Blackberries, raspberries, even strawberries. Those have a low water content and a higher calorie content. Really great for bulking and if you don't have an appetite and you're still trying to gain or maintain your weight. These, all of these five things actually work really well in a smoothie together and a berry smoothie with peanut butter. We call it a PB&J smoothie.  If you appreciate this video, definitely hit thumbs up, subscribe if you haven't already and I'll see you next time. Thanks guys, thanks for watching. Oh, and special thanks to our friend who emailed saying she's struggling to get enough calories after tendon repair surgery and then three weeks later having her gallbladder removed and still a month later and not having her appetite back. This smoothie hopefully should help you bulk your calorie intake. We know you're still eating once a day out of necessity. It's painful, it's frustrating. Hopefully this smoothie helps you get better soon.


OK, on to our next two speakers, then, who are both from within the academic sector, so we're kind of changing, slightly changing direction now, and our first speaker is Christine Sexton, who has got quite a long job title, Director of Corporate Information and Computing Services. I'd like to just say Director of Computing Services, to be honest, at the University of Sheffield. She's also currently Chair of UCISR, which is kind of the club for computer centre directors. Again, that's not exactly what it stands for, but you get the general idea. And I think that positions are very well to speak from a sort of corporate IT services position on the role of mobile and the potential future impact of mobile, so over to Christine. The size of AND described as a club, that's really good. So I think Paul did a fantastic job of setting the scene there, and had a very big picture and a very forward-looking view, and I'm afraid I'm going to probably bring you all back down to earth a bit now, because what I'm going to talk about, although the title says the role of University of Computing Services, I think what I'm going to talk about more are the issues facing University of Computing Services with this advent of mobile technology. I apologize at the beginning. I'm probably going to come up with a lot more questions than answers, so if you think I'm going to actually tell you how to do things, you're probably wrong. And I will talk a little bit about some of the stuff we've done in Sheffield. I'm telling you that because it's right and I think that's the right way to go. I'm just using it as a bit of an example of some of the things we've done. So I'm going to give you a little bit of background about some of the strategies we have in Sheffield and then move on to what I see the issues are facing the sector with this advancing mobile technology. So AND said, I had a long job title, Corporate Information and Computing Services. It's shortened in Sheffield to kicks. That's mainly because we get a good kicking when anything goes wrong. And the title's been with us for 15 years and it seems to fit and we just call ourselves kicks. We cover all of CNIT technology, including telephony, which I think is really important. And if any of you are out there looking after IT departments that don't manage telephony, I would say this is the time you need to go and make a grab for it for whoever's managing it at the moment. We've had a technical strategy for years that's been web-based based on supporting multiple platforms and browsers using open standards wherever we can. We recently revised the IT strategy and wrote a new one where we put it much more to look at the needs of the user, to meet the needs of the user rather than the needs of the IT department. So just because things were easy to do for us didn't mean to say we ought to do them. We ought to do things that made things easier for the user because we know users are choosing how, when and where they access services and on what device. So we wanted to make the user experience seamless by having common interfaces into everything and all that complex stuff underneath that goes on at the technical level we wanted to be hidden. Carrying on our view of using open standards and evaluating open source wherever possible and we really wanted to take advantage of new technologies. I perhaps ought to say at this point Paul introduced himself by saying he wasn't an educationalist, I'm not a technologist. I haven't any IT background other than working as an IT director for 15 years. So the technology is not quite beyond me, but I'm more interested in the services that we offer rather than the technology that delivers them. The sort of strap line to my talk was we don't support that. And there was a reason for that because I think that was something we used to be able to say. No, we don't support that. We provided the hardware, we provided the applications, the software and we said what people could and couldn't use. I remember when I first came and sat at my desk somebody said to me, we don't support Max in this department. And I think my comment at that time was, I think you'll find you do now. Mobile phones, we tended to have one recommended device. We didn't have any issues with browsers because there was only one really. So we used to be able to say we don't support that. Things have changed. Things have got a lot fuzzier and things are slightly more out of control. We don't own the hardware anymore. We certainly don't own the students' hardware. We tend not to own the staff's hardware either. We don't own the software and we don't control access to software. And when I say stuff can go anywhere, if you're a lecturer and you've got a video, you want to make a video, you don't need to hire our television studio to do it anymore. You get a little flip camera out in the pocket and do it. And you don't have to go through a very complex procedure of putting it onto our video media streaming service. You put it on YouTube. So stuff can go anywhere. And we are having to deal with multiple browsers, multiple operating systems and multiple devices. I just want to show you a quote. Some of you may remember this report. It came out last year. I thought it was an excellent report. It was Higher Education, a web 2.0 world, a committee of inquiry into the changing learner experience. And in one of their conclusions, now this was talking about the social web, but I think it could apply to anything. They actually said as their conclusion, the means of access in the future will be multimedia, mobile and pocket-sized. And I think that's true. And we have a generation of students. They've been called all sorts of things. They were called digital natives. They were called the net generation. I don't think it matters what you call them. But they have grown up with the internet. They have grown up with always being connected. They say you can tell one of these students because they don't use the word digital. They have a camera. They don't have a digital camera. And you could ever try to explain the concept of what I think of as an ordinary camera to them. It's a bit like, you remember that smash advert when you have those aliens who used to fall about laughing and you peel the potatoes and they laugh. You try telling somebody that you have to open the back of a camera and put a film in it and then send it away to be developed and you can only take 26 pictures. We reckon that at the University of Sheffield we've got about 98% mobile ownership of which 30% are smartphones. 95% are laptop ownership. They have a different mindset. They are used to always being connected. And the question, where do I get the internet, relates to what students were saying to us last year when they arrived, when students arrived freshers week. We send them off to get their computer account. And they used to come in and say, is this where I get my computer account? Is this where I get my email address? And they don't anymore. They walk in and say, where do I get the internet? Because that's all they need. They've got a laptop and they just need the internet or they've got a smartphone. And they have no concept of software. They use their laptop, their internet access to get everything. To email their friends, to talk to their friends, to buy things. And then we give them software when they arrive. But I have to say that doesn't always apply to staff. And I do think we have to remember that. We actually have quite a big digital divide, I think, between what our students are used to and what our staff are comfortable with. We have some very, very innovative staff who are very comfortable with these technologies. But as was mentioned earlier, it doesn't necessarily apply to all of them. And you can see why the students like that. Now, I didn't know whether to use this slide or not, because Paul talked about the internet of things. And I used this slide in a presentation a few weeks ago when I was talking to non-IT people about some of the developments in connectivity. And I was particularly taken. These are all, you can see what they are, iPads and iPhones and the Wii restaurant table in London that projects the menu onto the table and you point to what you want and the picture changes to show you what it will look like. I was particularly taken with things that you can buy now. This is a set of Wi-Fi enabled scales that you can buy of Amazon now. There's actually somebody in the audience that I know who has a set of these scales, so your task at lunchtime is to find out who it is. So these scales, you get on them and they use your Wi-Fi connection to send your weight to a server so you can track your weight on your phone. Now, it won't be long before this, which is an internet-enabled fridge that you can buy at the moment, I think. Your phone will send a message to that fridge when you try and open it. No chocolate, you can only have the lettuce. Okay, so going on to the sort of issues that I think we have in IT departments. And these are just some of the things I'm going to cover. What services do we deliver and how do we do it?  So how do we deliver services? Well, there are two sorts of device, or there were two sorts of device. There were laptops on the smartphones. We've now got this thing in the middle, things like the iPads and the tablets. I think if you're talking about laptops, I firmly believe the way to go is the web, internet. You have to use the web for delivering services. That's a picture of our website, by the way, 15 years ago, which I thought was very minimalist.  So you might want to use your mobile phone to book some holiday.  You might want to use Think Client to deliver applications, particularly teaching applications, for which there is no other way of delivering them. And you want definitely to look at standards, things like SOA and WOA. And that's where I say, please don't ask me any questions about those, because I won't necessarily be able to answer them. However, you've then got phones, particularly smartphones, and you have got several different ways of delivering services to smartphones. You can use very simple technologies such as SMS. Paul mentioned how many students and people are still using text. People still do use text. And you can use SMS for alerts, for emergency notifications and things. And you can use mobile web for many, many things. You might want to think about using native apps for what I call cool stuff, stuff where you want to actually make use of the functionality inherent in that device. We've done that at Sheffield, but I'll just give you a quick run through something we've done. But you do have a trade-off there, which is a quality of experience against the breadth of the audience you reach. So a web application will reach everybody who's got an internet-enabled smartphone. If you're going to develop a native app, then it has to actually run on iPhone or Android and all the other operating systems, or you are actually only reaching a small proportion of your audience. We developed an app in conjunction with colleagues. It was developed by a company called Ombiel, who I know are here today, called Campus M. Some of you have seen it. Some of you will be doing similar stuff, where we were looking at how we could use the functionality actually of the iPhone, and particularly location-based functionality, which it is at the moment difficult to get in web apps. So you can see the menu there, the location-based functionality. We've got things like student computing rooms. You can find your nearest computer room, and you can see how many free PCs there are in each one. It'll show you where it is on a campus map. You can find your nearest one. Obviously, when I took the screenshot of that, I was in Sheffield. It would be interesting to see what it said now. And you can look at them on the campus map and in Google Maps, and you can find ways to them. We can put information from a student record system and give link it to the timetabling system and link it to the room booking system so a student can get a personalised timetable on their phone. You can turn the phone round and you can get a different view of that timetable, and you can click on one of the lectures and you can actually get detailed information about that lecture down to the fact of who's giving it and where that lecture is. You can get some quick wins doing that. That app was developed by Enbyl for us in about six weeks. It's a lot quicker than we could have developed web services to do the same thing. And you can adapt apps to do different things. For the conference, the management conference in New Sizer, we had an iPhone app that actually gave delegates information about the conference, including things like the conference guide. So that's just a few examples of how I think you can deliver services using mobile technology. There are some issues, though, licensing. By the way, these pictures, if you're wondering where I've got all these pictures, I'm getting so nervous about copyright. Certainly since we've now got a digital economy act, and I used to shamelessly take screen grabs of things, and now I've decided that, really, I only ought to use my own photos. So I have great fun trawling through them to find appropriate pictures and what better to illustrate licensing than a pub in Galway Town Centre. There are issues with licensing with applications, particularly where you have site licences that might say that you are covered to use this particular piece of software on staff machines and on student PCs on campus. And the minute you make those applications available through Think Client or through the web to a student-owned laptop, you could find you run into very serious licensing issues. So I'm merely pointing that out as something you will want to think about and talk to your software suppliers about. Now, it was interesting that the very last question to Paul was about infrastructure. Infrastructure is something we really do need to think about. Particularly wireless infrastructures. We provide space for students to sit down and open their laptops and connect to the wireless network, and we provide power sockets for them to plug their laptops into. We obviously apparently also supply cities for them to put their feet on and footstools to put their lunch on. And then you get students who walk into the building with their smartphones, which have a wireless connection in which you connect, and you might find that a building that was designed and built three years ago suddenly can't cope with a number of connections. And that's certainly something we've discovered. These photographs are taken in our information commons, which opened three years ago, and we're this summer going to completely put in a new wireless network to cope with the number of connections that we need to have. And if you are going to offer services like the app I showed earlier, the Campus M, you really need wireless coverage over your whole campus. Because although things like smartphones have got 3G, we found that 30% of the students who downloaded that iPhone app downloaded it onto iPod Touches, which rely on wireless. So think about your infrastructure. Is it good enough? This is a picture for people in the audience who like the red arrows. How mobile is mobile? We have an issue obviously with mobility of people being expected to access things in this country, and we can make things easier for them. We can, for example, run edgy-roam, the roaming network is our wireless network. I'm still amazed by how many universities don't. I really think we should be looking at that and wondering why they don't. But we've all got senior staff who jet off overseas and expect everything still to work for the same price that it's working in this country. So a member of staff who's been used to having their BlackBerry, their iPhone, accessing their emails and their calendar at the university gets on a plane, goes to some carflung place and expects exactly the same connectivity and gets worried and actually rings me normally when it doesn't work and we contact our supplier who says we have no arrangement for data in Lebanon. What happened recently? No, I'm sorry, it won't work. Or they jet off somewhere else and they use the phone exactly the same way they would have used it in the UK. And two days into their trip, their phone is disconnected because the supplier has realised they've just run up £2,000 worth of data bills because they have not realised how much data is going to actually cost when they go abroad. So these are things that you really need to think about and you need to talk to your suppliers and you need to have arrangements with them and you need to look at what arrangements you've got for packages of data and for data access overseas. 24x7 is obviously an issue. People expect to be able to get their stuff 24x7 so you've got the whole issue of user expectations. You've got staffing issues. How do we do that? How do we provide staff? Do we have staff on call? Do we pay them extra? I think wherever possible you have to build services that are resilient and robust and will last 24x7 and that affects your SLAs and obviously there are cost implications. There may be a tension between providing 24x7 services and what we're being told to do on the other hand which is reduce our energy bills and our carbon footprint. We were told by our auditors recently that we should turn all our servers off overnight if they weren't being used. Just a couple of issues about data. Data security. Data is less secure on mobile devices. You have got this information security triangle for those of you who are into information security of confidentiality, availability and integrity and you tend not to be able to get all three and the issue with mobiles is you've got massively increased availability which tends to compromise things like confidentiality and integrity. A lot of it is down to risk and you know what the risks are and managing that risk and educating your users. Many security risks with mobiles are down to poor operating practices lost due to theft, equipment failure, etc. You really do need to educate people that it might be all right to download a couple of student records onto their laptop but not the whole database. A link to that is an issue of data synchronisation. Some of the red arrows picture. They're called the synchro pair by the way. They're the two mad pilots who fly out and then pass each other at several hundred miles an hour by a couple of metres. The data synchronisation is an issue. If you're accessing services and systems on multiple devices, calendars is a really good example of that. If you want to update your calendar on your mobile phone and you want somebody in the office to update the same calendar on their PC and you on yours and you do have synchronisation issues and there's also issues with the way mobile devices sync data whether they're pushing it or pulling it because that can have huge implications for cost for your data plans and for battery life. We have users accessing services where they see one view of their data and that's where I think we do have to think about cloud computing and is that really the way we want to go. There are two big suppliers pushing cloud computing at us for free for now and I think that might be something we want to consider. So in terms of support how do we support this because that's what we're in the business of is providing support and I think there are four models. A bit over the last few weeks to colleagues in Gartner the consulting company about this and there are four possible support models. The first one is very control-orientated. You own the device. The institution owns the device. It owns the apps. It specifies what people can have and it's fully supported. Here you are. Here's the blackberry.  Don't change anything. You can access these services and if it breaks we'll fix it for you. It might go down well with some people but not many. You've then got much more of a choice-orientated support model where the goal is much more user satisfaction and the user chooses the device. You might give them a choice. You might give them three or four to choose but they choose something. The emphasis here is on protocols and how you deliver services. There might be fewer services and they might get less support but it's much more choice-orientated. It's an innovation model where you sort of empower your users to innovate and you give them very little direct support but you advise them. You might even influence them but you basically say go out there and see if you can make things work and they might advise you as well if they can get things to work on different devices. The last one is sort of hands-off where you take as little responsibility as possible security and control as zero things might work, they might not. Now, there are four models of providing support there and what you've got to do really is get the balance right and you might say we'll choose a support model depending on job roles so students might get one support model senior staff might get another other staff might get another. I don't actually think that's right. I think it depends much more on the type of person and some members of staff would be very happy with a control model where you give them a device or anything, it'll get your email it'll get your calendar, it'll work. Some would be very unhappy with that and I think really you've got to tailor this model to individuals. I don't think we'll ever in a university have a completely homogenous environment so going back to my opening statement which was we don't support that I just don't think we can say that anymore we have to support things we can use the models I've just mentioned we can encourage self support we can set up wickeys so that people who found solutions to problems can put that information where people can find it I think we should always allow somebody to ask a question we should always allow somebody to phone our help to ask a walk in and say do you know how I can do this we might have to ration support we might have to sometimes say we'll do this on a best endeavours basis but I really don't think we can say anymore that we can't support that we'll just bring things down a little bit I think it'd be very difficult for me to go finish this talk without actually mentioning money I think it's fair to say the financial situation in higher education is not looking too bright and it may be about to get a lot worse everything I've talked about supporting multiple devices browsers etc you might actually ask the question can we afford that isn't it actually cheaper just to have one simple support model I'd be tempted to say I think the question you should be asking is can we afford not to and I think the answer is no I think if we are going to go to a really controlled model we're going to get seriously out of touch and left behind and I think we would have a loss of productivity and I really don't think it's the way to go in terms of the future this is garlic bread by the way there you go I can't think of any other picture we've talked about platform wars I think things are going to get worse and things are going to get increasingly more complex with more and controlled users and we're going to see the development of these devices and services that can bundle together Google, Nexus phone, the Android phone is already coming bundled with a lot of location based services in it so what do you need to do well I think you need to have strategies in place that cover all of these areas you ought to have them in place anyway to cover the rest of your working but you may need to think about how you encourage and support mobile working in your delivery strategy in your infrastructure strategy in your support strategy you need to build relationships with your suppliers and you need to think about security and to finish I really do think we need to carry on innovating I'm going to make a plea for this we have to carry on innovating if times are going to get hard I actually think it's going to be the only thing that gets us through it this is a quote from that report I showed you earlier young people are going to have likely a less and less trick than an HE system that cannot show itself to relate to the lives they are leading so I think we have to grasp these innovations it's a very difficult time I think there are big changes ahead and I think we in IT departments are actually well placed to help our institutions to get through them to see the ability to see change as an opportunity and not a threat so I think it's up to us to go out there and actually embrace this innovation and that's it, thank you


On Tuesday, February 11th, 2020, the Department of Health and Wellness issued a statement confirming the medical quarantine of a non-national at a public health facility. The individual who arrived in St. Nusha, via private yard from a neighboring territory, went for medical care at a health facility on that day. He also had a significant travel history and respiratory symptoms. Our healthcare facility, in keeping with the guidelines, issued the necessary alerts to ensure the protocol was enforced for management. All of the necessary support agencies were engaged as part of the response. Based on the health assessments, the required sample was taken from the patient and has been sent to the Caribbean Public Health Agency for testing. The results are expected to be available by the end of the week. A medical team also assessed the other passengers who were on the yard to ascertain their current health status. We would like to acknowledge the timely response of all of our support agencies. Given the current public health concerns out of abundance of portion, the requisite protocols have been activated in the management of the current situation. The Department of Health is aware that there is a high level of concern within the St. Nusha population, but we continue to assure the public that measures have been taken to ensure the protection of the health and safety of our medical practitioners, our clients, and the public. Further updates shall be provided as details become available. In the interim, the public is asked to continue practicing the standard recommendations to prevent the spread of infection. These include regular hand washing with soap and water or alcohol-based hand sanitizer where soap and water is not available.  Avoid close contact with anyone showing symptoms of respiratory illnesses such as coughing and sneezing. Seek medical attention and share your travel history with your healthcare provider if you have symptoms suggestive of respiratory illness during or after travel. The Department of Health and Wellness will keep the public updated as new information becomes available.