Hey folks, welcome to the podcast. So we're doing a special series of podcasts which I'm recording over Google Hangouts. So we're doing audio and video because for some unknown reason people don't want to come see me face to face right now. But there's always opportunity and the cool thing is I'm able to now podcast with people from all over the world. So we're going to get an amazing eclectic mix of people from different industries, different perspectives to share their story and tell us, you know, their thoughts and feelings on what's going on right now and all of that cool stuff. Hope you enjoy it. Please subscribe in all the usual places and enjoy. And we're live guys. Thank you for joining us on another podcast stroke video cast. And it's a real pleasure to be joined by Janet and Hugo who are the co-founders of the Restart project coming all the way from their living rooms, I think. How are you guys doing? We're well, yeah. Yeah, pretty good. Thanks. So when did you guys start like home working? Ah, just about two weeks ago, right Hugo? Yeah, exactly. Yeah, two weeks ago. Yeah, pretty much. We went out for kind of one last team lunch. That was it. Yeah, and then it was, you know, yeah. That was it. Oh, crazy. Where did you go? To a pizza place in Brixton. They were really gracious and yeah, it was good. They hit the spot. Yeah. And I get their clothes now, unfortunately. Yeah. But they've got, I mean, there's obviously, I think a lot of these ways they're still doing delivery. And I don't actually know what's allowed and what isn't. But yeah. I think it is allowed. Yeah. I think delivery is allowed. I think delivery is allowed. Although I hear people are a bit like cautious of taking food deliveries at the moment, you know, in case I've made handled badly and whatever. How did you transition to home working? Was it quite easy with the team or? I'll try to answer that, Hugo. So we have a fairly kind of distributed team as it is. We have two people working in Belgium. And then one team member who actually took the plunge and left London last year to move up north closer to his family.  Cool. Yeah. Yeah. And we tend to be an organization that kind of is online first, in a way. So like we try to document so that people can kind of jump in and out when needed, you know. And so I guess it's less challenging than other organizations. And I've heard horror stories from larger organizations that are really struggling with teleworking. And for us, it's the different. That's true. And how are you finding it actually working at home? Is it something you did before or a little bit different for you? Different, but it's also different because of my current specific situation. I just had our second baby just over a month ago. But what this means is like, on the one hand, I get to see a lot of him. And on the other hand, I get to see a lot of him. And so it is more challenging for us as a family. Of course, the main part of them as usual is not me. I had to readjust and change use my working hours because it was just not possible with a toddler. Well, and a baby, it just gets a bit much. Yeah, that is true. I've got two. And I think I'm hoping they don't burst in the room while we're speaking. So if they do, like, we'll just style it out. But yeah, it's fun. They run doing like, hey, hey, how you doing? And you're like, you're trying to not to be like, get away, get away, get away.  So it's a funny one. But everyone, I remember everyone was like, before this happened, everyone was like, I wish I could spend more time with my family.  And then I'm speaking to all my mates and like, oh, I can't wait to get home. Kids and like, it's a nightmare. So everyone got what they wish for. But did they really want it? It's quite funny. It's early days. I think all the advice around trying to keep a schedule is really is really crucial. Also, just let's not expect that everyone is going to be working the same amount the same way. It's just so fast. Well, then you find actually, I found that people often working harder now. So if they're not distracted by the kids and stuff, then you've got to remind people to actually take holiday, even though it's holiday at home, because you can easily you got nothing else to do, right?  You've got to just also remember just to like chill out a bit as well and and take the time. And that discipline of maybe creating a separate login for social and non working things. Yeah, yeah, that's tough. That's tough. That's tough. The schedule is interesting. I've I'm quite strict with my schedule like I diorized stuff, especially exercise and things like that. I find that really, really useful when I'm working at home. That's good. So the restart the restart project, Hugo, how did it how did it all begin? Right. So Janet and I both have had a chance to work and live in various parts of the world in the global south. I lived in Kenya for a few years. Janet has lived all over the place from Brazil to East Timor to Mozambique. And, you know, we've been working with activists and with communities trying to make the most of the resources they will have and inspiring them to use technology and communications in different ways. And then both of us ended up in London. And we we met at one of these gatherings meetups of professionals working in ICTs for development. And we we were both a bit disillusioned around some of the traditional NGO work. And also realizing that it was crucial that we do something here in the global north of the where people tend to replace things rather than repairing and using and fully appreciating the value of the things that they already have. And that's how we started discussing. And after a long time discussing, we moved to hosting the very first the restart party, which was a wonderful event and imaginable right now in June 2012. And the first very first event where a few people met up in a pub in north London and started fixing together. And, you know, this is an event that we had imagined. But, you know, until you actually see it in practice, you didn't know whether it would actually happen or not. And people that we had never met came and shared their skills and repairing electrical and electronic products brought by friends and others. And that was the beginning and it snowballed all from there. Amazing. Amazing. And is this mostly like small electronics, right? So like phones and laptops and stuff like that, tablets and. Yeah, the world small is crucial. And it's not just electronics, it's also small electricals. So small household appliance, kitchen appliance, beauty appliances. I would have never guessed that we would see a lot of hair straighteners and hairdryers, headphones, mumps, TVs, printers, you name it. There's a huge variety. I mean, we, when we started collecting data more systematically about the products that are brought to the events that we organize and the global network around them as, you know, it started in London, but there's people in those in or more countries that run events as part of our global network. We started collecting data in 34 categories of products, including, you know, from laptops to headphones and everything in between. And yeah, so it's really a huge variety of things that people would love to repair, but often they can't find a practical or a tangible alternative to finding a neighbor or someone in their community that could share their skills and help them fix it because a lot of the commercial repair is no longer available or isn't practical or at times it's just to expand. Another thing that we, so we expected there would be like this mountain of stuff that people wanted to fix. Like we knew because we just, we just know from, you know, living in this world. But what we did not expect was that there were all these people in every neighborhood and every street and every block that really want to repair stuff and help people repair stuff. And part of what's, part of what's interesting for our volunteers is the variety. It's like the roulette, you know, they don't know what's going to come in and it's kind of exciting, all the different things that they might learn how to fix and get a chance to fix. If you love repair, it's like instead of, you know, a lot of our, actually a lot of our volunteers do go down the street and they literally pick up, you know, the flytip stuff that people leave. But you know, in London people don't have the space or their partners are like, stop collecting garbage, you know, and so we really love our events because it's basically this, it's kind of the same thing except that they get to meet the owner of the device and they get to meet somebody else. And it's a really unique experience for our volunteers as well. It's amazing. So how does it work? So you mentioned volunteers. So can you just give me kind of run through like how the events actually work and yeah, I can do that. So basically, we don't really have a reference for this because it's kind of like this leaderless, you know, group of people that turn up and help each other. But basically, when you come, there's usually someone, a couple of people at the door who will help register your device and try and do it like a mini triage figure out maybe what's failed. And then they'll assign you, you may have to wait a little while, but they'll assign you to somebody who has the right skill set to sit down with you and help you. Yeah. And then hopefully towards the end, we can figure out what the outcome was and get a little bit of feedback from the participant and do a safety test on the way out. Yeah. That's the way it works. Yeah. Nice. And how can you become a volunteer to have a skill set of some sort and Yeah, we have a, we have like a forum and a whole platform for volunteers that can register their skills at restartures.net and share the link. Yeah. Awesome. That's really cool. And so what do you think the issue is? I mean, like a lot of these, like, why do you think people don't want to repair stuff first and they just go straight to buy something new? Like, for example, my phone broke, well, I smashed my screen like last month. And then the back smashed. So I went to, you know, this is like phone repair shops in the underground. I think like I smashed whatever they're called. And they were like, it's going to cost you 250 quid or something to fix. And you're like, hmm, so I paid like, I don't know, let's say 500 quid for my Android phone, plus another 250. I could just get another one for 500. Like, do I, you know what I mean? Like, it's interesting that the price to fix it is not so different from There's another disincentive for you. You probably, you probably are kind of semi aware of, which is that your Android phone soon enough will lose software support as well, right? So soon enough, you're going to lose the updates, you're going to lose the security patches. And so that also kind of subtly erodes the value of your phone for you. And so for us, we like to say that, you know, it's usually two sided. Usually the system is probably, you know, working against you and creating all these negative disincentives to repair. But then also there is a part to it where we've kind of gotten a bit, you know, we've gone a little bit conditioned and it's partly through these mobiles and electronics to be like, okay, well, it's just easier to just go online and buy another one. And what's really interesting about this moment we're living in is actually it's not easier to go online now. You're right. Yeah. Sadly, it's also not easy to be able to find an independent repair business or any business that could help you fix it. Parts businesses are still operating, we've noticed some of the key ones. There are businesses still operating. Yes. And we need to be a little bit careful also, because I think some of them are trying to take advantage of the situation. But but there are still many quality businesses operating. Yeah. So how would you, so if my phone is breaking now, being locked down, what would be the best thing like YouTube, find some reports and parts on Amazon and then trying to fill out how to fix my repair. So we're helping people to triage repairs together with our volunteers online. And, you know, we really have to be, yeah, we have to be real about what people can achieve on their own at home. Yeah. Yeah. So have you now transitioned from like the live events that you've been building over the last eight years and stuff? Has it been easy to transition to like online? Have you been, has it still obviously work in progress or have you found it? Very early date so far. We haven't hosted one yet. We know some people in our extended network have run test events. But it's an interesting time because, you know, members of the public might choose to prioritize other kinds of engagements as well. And also like providing the same time of care and personal support that we provide during a physical event is not really immediately possible because the whole point of our events is repairing together as opposed to telling you, yeah, watch this video and do it yourself. It's a level of confidence that you can help if literally you're holding the device together and learning how to disassemble or take apart a product, right? And you cannot replicate that entirely online. So we're looking at like potentially kind of more asynchronous approach. So getting people to send us problems they have, triaging them in the time that our volunteers have online because they're also super busy working from home. And then, yeah, like working through it with people. But a lot of them have come down to, wow, you probably do need to find a professional near you. And so, yeah, we're just trying to figure out how to work all the time. And you're like in your, obviously, you're both very successful entrepreneurs and you've been in it for a long time, right? Eight years is a great time to be running a company.  Well, we're a charity. I mean, technically, we're a charity. Social enterprise, but as much as from the beginning, we really wanted to be scrappy and bootstrap and make money. And very much we did in the first years when we were lean and hungry. We were, I guess, suppose we were more entrepreneurial. We ended up, like many, raising institutional funding to pay for the work. As much as there's this talk about social investment and investment in social enterprise, ultimately, and these investors, they seek an immediate financial return that we just weren't necessarily able to provide. And I guess our mission was more the system change piece, so the campaigning piece. And that, you know, there is no, ultimately, there's no business model for that work. So we have a lot of institutional fundraising. And actually, we've been really lucky in terms of, at this moment in time, our funders and our funding is really appropriate to the situation. And a lot of the work that we are planning on doing, we can carry on doing. So, but it is, it is an interesting time for charities and many charities are facing, you know, huge constraints and questions about their future. It's interesting what you're asking, Louis, because I think, like, the bigger challenge was years back when we had to make the case for all of this. And in a way, all of a sudden, I mean, it's not just this particular event, but there's been a series of realizations for people that, you know, repair is essential and should be at the heart of the way we look at the economy.  And there isn't enough questioning of the way we consume yet. But it's certainly we don't have to explain why is it that we help people relearn repair skills and why we help them think differently about what products they're buying and whether they are repairable. Because it's interesting, like a natural, let's say a natural disaster, like, like what we're facing at the moment, it's quite humbling, right?  And all of this consumerism and stuff just, it kind of falls by the wayside almost. It gets you thinking, like, you know, I've got no idea how to really survive if it all goes down. I know my way to Sainsbury's, but I don't know how to go and hunt and survive and what mushrooms to eat in the forest and how to fix the stuff I've got at home, right? I've got probably got plenty of stuff at home, plenty of electronics to keep me going. But even though I did a science degree, and I probably should know how to fix stuff, I've got no idea. You know, you kind of lose the skills when you don't use them. And what would be interesting is if people, if this goes on long enough, will people's habits change, you know? And will they start to get more into fixing stuff and not using stuff as much? That would be quite interesting to see. Yeah, I think it's a bit of an open question. I mean, I had an interesting experience the other day, like trying to help a vulnerable neighbor who couldn't get the landlord to bring in an electrician to fix some of the light fixtures. So she's literally in the dark. And there it was, you know, on IKEA, I mean, me, of all people, I feel ashamed, but, you know, we needed an option. So there it was. And I was like, oh, this looks appropriate, you know, add to the cart. And then you get to the delivery window. And you're like, oh, actually, I need another solution. So we got a lamp off of gumtree.  Well, I think the same way, you know, next time I need a budget emergency lamp, you know. Yeah, gumtree is great because that's all reused like old stuff, right? People's things that you can use and recycle and those things. eBay's the same. I mean, they're great, actually, certainly in times like this. I found also there's a lot of, in my area in London, I'm in Islington, there's loads of Facebook groups now for the different postcodes. And so people are like, and the WhatsApp groups as well, like we've got a spare loaf of bread. Does anyone want it? We have a spare or does anyone have? Yeah, no. I mean, I'd really love this a paradigm of mutual aid because really, ultimately, that's what inspired the restart party was, you know, I worked in Brazil where they have, they have a, they already have a word for a collect, a fluid collective of people that help each other without a leader. You know, it's called Muchira. And it comes from Guadani indigenous culture, ultimately. And it's just funny because if you think like, I remember asking, like early days, I've been in the UK for maybe 12 years now, my mom's British, but I needed to kind of learn. And I asked, you know, is there something like the Muchira? Is there something like, is there like a, in the British social operating system? Like, does this exist? And I remember people telling me, oh, that's the blitz spirit. And I was like, oh, but that's a long time ago, the blitz spirit. Yeah, yeah, yeah. It's really, it's really, it's interesting because I think what you find is like the silver lining in, in these kinds of things is that your kids really sweet, by the way.  You know, it's really, it's really cool. And that's what we had in the blitz. And that's probably what we're having now. Like every human on the planet is thinking about this situation right now in it. It's funny because London, as you'll know, right, when you come to London, if you've not been born here or lived here for a long time, it takes quite a while to tap in. You know, despite having a million people, it can be quite lonely. People are busy, they're working, they're, you know, it's quite tough and it takes a bit of time to find your thing. But now, when something happens like this, suddenly the community comes out. Yeah. And everyone, you know, they keep time and carrying things in the wall. It does, it does make you think, though, it's like, um, that we, and when we run restart parties, we do often have this people come and they have like almost like a, like an emotional response or like, or some people also sometimes people come with other needs that are not about the electronics. And what you can tell is that we don't have that many spaces on a recurring basis. Maybe because we're a highly secular society, we lost some of the kind of like meeting spaces or coming together spaces where, you know, there's, there's no, nothing required of you.  It's for like, it's for human connection. Yeah, sometimes people feel like they wonder what's the catch. Whether, you know, like at one point they will be asked to pay or why is this happening like this in an open way with no questions asked and you can bring, you know, whatever, like you could be coming for whatever reason. And yeah, I remember meeting someone in London who works in finance. And, you know, after listening and being kind of really impressed with what we do at one point he was asking me, but do you really think that this needs to be a not for profit initiative? Like why? What are you doing? And so it's like, yeah, look, you know, it exists in this way because it exists in this way. I mean, it's not, we're not trying to like create another exploitative environment where people are coming because of a service. You know, people confuse the types of efforts often, you know, we're trying to rebuild connections and give some hope actually one volunteer doing these events in Hackney Bridget wrote a wonderful blog post about the importance of giving people hope and particularly this time. She quoted some eco philosophers whose name I'm going to forget but she said that hope is something you do and not something you have. And I really like I definitely agree with that. And the other thing is I think like radical openness is something that we don't really practice enough of. And I think, you know, oftentimes like, you know, in the tech space also, and we say, this is a diversity initiative or we're all about open. This is open night. Everyone's welcome. It's open. But are we really like meeting people where they are, you know, are being radically open, I think means it means more than just opening the doors and, you know, making a call out. And that's like that's our challenge at our events as well. I think it's constantly a challenge to truly be radically open. But I really I think what your thing boils down to is like random acts of kindness.  And I don't want anything in return, you know, apart from maybe some conversation and, you know, that's it, right? Like, you know, people need to be kinder to each other and these things, you know, enable that I think it's really cool. And I and I and I hope, again, with with the stuff that's going on now and even before, it's like, you know, people can just be a little bit, if the people are a little bit kinder to each other, it will just make the world, you know, that bit better. And so I think, yeah, I think what you guys doing a beautiful, you know, and it's, it's people being kind to each other. It is. And there are challenges, like so one of the things that might be fun to we should also say that it's, you know, like there's a challenge to create this social space, right? So a lot of a lot of our volunteers are super skilled and they are motivated by giving their skills and sharing. But they're necessarily good at kind of narrating or creating that, you know, social bond with, you know, with the total stranger out of the blue. So there is also some work that has to kind of, I think of people over time, they learn how to do that. But initially, a lot of people do get really engrossed in the technical challenge in front of them. And we have a challenge of making sure that it's that it's still a social experience and that the participant learns something as well. Yeah, yeah. It makes me want to like, learn to fix stuff.  It's like a chemistry union. Like the great thing is that you're like kind of following, you know, it's it's technical, you're you're following a way and all those things. Also, mind you don't read the motorcycle diaries. It's funny.  Yeah, yeah, yeah. Yeah. Yeah. I've got a copy in the big shelf there. Don't ask me to bring it out. But in fact, there is Jen. Oh, then do you know what? I'm actually mean this. I'm going to get it. Not not that. But I mean, Zen in the Art of Maticycle. I watched that as a film. And then I read I read this book. This is by Robert. Yeah. Yeah. Amazing book. And it kind of reminds me a little bit about what you guys are. Well, I just published a kind of like what I'd call maybe like a feminist 21st century remix of him talking about like the empowering part of repair as well. And kind of, yeah, like the way that, you know, that challenges like, well, it empowers people and empowers them potentially to challenge power structures and the patriarchy and everything. So I, I appreciated that too, because I feel like sometimes the books that are written about craftsmanship and repair and well, a lot of the time they're written by men. So, but yeah, that is absolutely a reference. And I think why are they written by men? Why they will win by men? I mean, there's an issue. There's a gender issue, I guess more broadly, like in, in, in the professions in this, the, the way that we qualify in our skills. Yeah. A lot of we have, we were actively seeking out women repairers and, you know, kind of recruiting them and working with them. And a lot of them do tell us that, that they really, that one of their greatest regrets is that as girls, they were not as involved in, you know, in their dad's hobbies or in, in the kind of technical world that they saw in front of them. And so a lot of them are kind of like compensating maybe adults. Yeah. As a percentage, how many of you are volunteers are women? I would say it's roughly maps to the kind of percentage of engineers, which is, which is roughly like one in 10. One in 10, one in 10 volunteers are women. Wow. Yeah. Interesting. And in other, so we don't fix, you know, clothes and furniture and other things, but some repair groups do. And there you have a very gendered, kind of, a very gendered split where, yeah, women are teaching people how to fix textiles. Yeah. The things, and it's nothing against that. It's just that we really want to see women represented in what, with batteries and plugs and electronics. Yeah. Interesting that. Yeah. I mean, it's a choice, I guess, women make earlier on, right, to do the science subjects or arts. I've got two daughters, so it's going to be interesting to see what they navigate to. I mean, I love science. My wife works in the hospital as a physio, so we're both like sciencey. It'll be interesting. I get them involved in my hobbies. And yeah, I don't know. It's interesting. I'll be cool to see where they end up. Well, there is a question about, like, what, you know, I guess with women in STEM more broadly, like, is it a pipeline problem or is it a problem, like, later on? And I think there's, there are the two parts of it. I think, I think girls do leave technical subjects earlier than boys. But I don't, but I think at this point women are actually quite represented when you get to higher education, let's say. But whether they stick around and whether the incentives are there for them to stick around seems to be one of the bigger questions. It's also a personal choice. Like, you tend to find women don't prefer going into those types of subjects. Like, if I think of my social circle, I mean, most of the women, and I think they all did better than the guys at university for sure, went for more arty type subjects or certainly the jobs they chose. That's the question of, like, where does that come from? I think it's probably ultimately a little bit of nature and a bit of a bit of nurture, right? Well, what about, what about the structures, though, like that are around them? Like, there's so many other questions about, you know, how easy it is to, like, to be a woman in technical fields and to be promoted. And I mean, I don't know, I don't pretend to know all of them, but I think there are some also just kind of systemic or structural issues there, too. Yeah, for sure. For sure. I think in the UK, you know, out of any country in the world, I think my daughters could probably be and grow up to be whoever they want to be. Yeah. You know, like, they can choose different things. I think there's definitely been, been, like, structural problems also, I guess, like role models as well. There's not many, like, female role models to look to in those subjects. Yeah. I've also heard it said that it's, you know, that men find it difficult to role model for women sometimes and, like, because of perceptions or whatever, that sometimes even when there's a lot of men who want to help role model and mentor women, it can be kind of problematic and it can create its own problems anyway. But it seems like for us, we've noticed that if we kind of cluster women and get them together, so at our events, if we, if we create kind of just, like, you know, like a little gang of women in the corner that are, that are all the parents together, they're visible and they're part of the event, but they kind of hang out together, that really helps. What do you think about it, Hugo? Yeah, definitely. I think that we've made some mistakes and actually there is the risk of kind of creating an exclusion by trying to be inclusive rather than, you know, like, inspiring people to do what they want to do, but not, like, set aside from others. So, like, our more successful attempts at bringing and supporting, bringing together and supporting women repairs has been actually, like, not, like, making them part of, like, bigger events that we run and having the right amount of support so that it's, that they feel an extra incentive. But I would also say, I would defend, we also have skill shares for women and non-binary people and I think it is a good space. Like, I think we should have the both. I think we should create a space for women, especially to get to know each other, to get started, but then also, let's be together and be visible at the main events and that I think that's what we're going to be doing going forward. Yeah. No, you can actually see a cluster of women or non-binary people involved at fixing together, they can be a force of inspiring other women that come maybe just like some help with their appliance, but actually might think deeply about how they could get involved themselves, otherwise they wouldn't necessarily be able to see them. The girls and the kids that come, they definitely, they absolutely need to see women repairing and getting technical as well, so it's good. Yeah, no, no, I mean, yeah, what you're doing is awesome. What I find just really interesting and we're never really going to know the answer to this is how much of it is genetic. Having two girls has been interesting because like me and my wife, we're like, oh, we're going to give them lots of different gender neutral stuff and they can play football and they can play and they can do ballet and they can do gymnastics and they can do those kind of things and I love science. I've been, certainly at the moment as we're at home, there's loads of cool online science stuff and music and dance, whatever. So I'm trying to like expose into as many things as possible, right? But obviously like as a parent, you know for well that your kids spend their whole lives trying to unlearn the things that you try to teach them. So you've got to also give them the space to make their own choices and so it's just, I think, fascinating just to, you know, how much of it is what is the nurture, like the environment I'm creating for them and how much of it is like, hey, they're born with it, the DNA. Inates, I don't know whether to say genetic, but yeah, innate characteristics.  That is just, that's just. So when did, when did you get interested in, in this stuff? Like has it always been? Yeah, so for me, I grew up with my super technical brother, he was older, and so for me, there was a lot of the kind of, I guess there wasn't, it just, it just didn't occur to me to become technical. I was just a more of a social person, just like from very early on, but, and also I could just get help often, and then there was a bit of that kind of, oh come on, go on, just can you just fix this for me kind of thing.  And I think I became interested more as an activist, or more as like a kind of, damn it, I'm gonna do, you know, to make a point of this, I'm gonna, I feel like Ugo, you were a little bit more geeky and hands-on by nature, I don't know, is that fair? Yeah, well I guess, well my, I received a computer and played with it, with my father, I think at age six or seven, and you know, it was an old Texas instrument, one of those with cartridges, and that you could also connect like a tape player to load software to it, and you had to be careful about what volume in the tape player was not too high or too low, otherwise the computer couldn't read the software in there, like it was a whole other world, you know, pre-floppy disks, and I guess I've developed a fascination with helping others make the most of this equipment that they had, like I remember helping friends sort out the low RAM memory availability so that they could play their video games, I will go to friend's house and somehow tweak some files so that they could free the memory from their early Windows versions, you know, the Asian Windows. I feel like you were like, you were in student government and you were involved in some procurement campaign related to equipment or something like that. Yeah, so there was a time, you know, when students, I guess it's true now, but I'm on the receiving end as a much older person now, but you know, back then we knew a lot more about computers compared to the teachers and the people that were supposed to make decisions, so I remember actually for my high school, helping decide what computers should be bought and looking at a procurement document, and you know, now fast-forward 25 years later, we're looking at what computers should be allowed on the market based on whether they are repairable or not, and what kind of procurement public institutions should put in place to prevent unnecessary waste, which I guess is, you know, like at a very different scale, it's some of the same ethos of why, so. Yeah, definitely. Someone needs to tell Apple to make their phones to last longer. I'm sure, didn't they get caught out somewhere? There was something that came out saying that they... Yeah, so there's been all kinds of battery gates and all sorts, and they've been fined in Italy and France by the antitrust authorities, although peanuts, little money for them, and a class action settlement, much more substantial in the US, although nothing really that can change the behavior, they're more like reactive measures, so that's why part of our work has evolved into campaigning for what we call a universal right to repair, so that, you know, manufacturers should be a lot more transparent about the limitations of their products and also make them much easier to be repaired and not exclusively by themselves. If my image earlier in this video was like stuck, like, it's because I was like beachballing, and I'm one of those people that I have a MacBook Air with four gigs of RAM soldered on the motherboard, and that's it. That's, there's no upgrades for me. You need to go around to upgrade your RAM. I'm stuck. I mean, there's only like one guy in Taiwan who will do it for like, you know. Yeah, and I mean, this is not just an Apple problem, but it's an example of some of the situation we're now stuck in, and that's why we ask for regulation to help change the scenario, because everyone is stuck into this situation where products have become more and more miniaturized, and as a result of that, often, or as an excuse for that, manufacturers choose to solder components that in the past were never soldered, such as RAM or a hard drive or a solid-state drive into the main board, which means that in case that component was to fail, or if you wanted to upgrade it because all of a sudden you realize that you need a computer with twice as much memory, you're no longer able to do that, and you need a new one. That's it. The keyboard, the infamous keyboard on the MacBook, wasn't it, you know, the £1,700 keyboard where you had to replace the whole top case, the whole thing on the top. So there's numerous examples of it, but there's also, and this is something we're watching, is that companies are increasingly using software locks to prevent repair. So don't Android, I'm sure I got a message saying, if you've got an old Android, something or other, you're not going to get the security updates. Yeah, so there's this issue that particularly in the ecosystem, because Apple on this front, they tend to support its products for longer, for five years, and at times longer than that. But although we'd love every phone to be supported for 10 years, why is it that a smartphone is supposed to last two or five, you know, it should be up to you to decide when it's appropriate to upgrade to a new one. The amount of spare phones I've got in my desk is like we do have. But anyway, the main issue is that as part of the Android ecosystem, not even Google itself supports officially its smartphones for longer than three years, when it comes to security updates, which, and in fact, often they interrupt at a completely arbitrary time. And that sends the message that this is it, and you should upgrade and get a new device. There's been other approaches, and you know, it's possible to support a product for much longer, because free and open source alternatives that are very hard to install and take a lot of time actually can make use of the same code to support phones for a much longer period of time. And Fairphone, for example, has been able to support for a year. But yeah, we need it as a standard. Yeah, definitely, because most people can't be bothered. Like, you know, how do I go and install it? Understandably, it needs to be easy. One of the things we fear is that the mobile is like this new paradigm for, you know, you look at it and you're like, Oh, it's three years old, you know, what we fear is that that is going to become the paradigm for other product categories. Like, now that you're smart television needs, it needs updates, it needs patches. Are we just going to treat this gigantic TV screen, which has a huge impact in production? Like we treat a mobile like, Whoa, three years gone, just throw it on the pavement. You know, and when it's physically still fine. And this is a real threat coming forward is all these smart, quote unquote, smart appliances and things is that if they become physically, if they become, you know, they become unusable because of software, then we have a big problem. And then there's another aspect to the repair kind of the right to repair piece, which is around manufacturers using software to lock down components. So for example, there are ships where we suspect that Apple could just at any time decide to lock them down and keep independence from replacing them. And this is something we're really watching with great care because it could really undermine repair. 100% on the positive side, Tesla. So really the first car that offers software updates, right?  And while certainly going like the leasing way, right, less people are going to be owning cars. Maybe it's actually going to be sharing cars. But at some point in the very near future, but Tesla do like regular software updates. So I think that's great because you'll end up changing if you have a Tesla, for example, or something like it as more cars go that way, you'll end up having to change the hardware of the car less as the companies start to start to update the software. And they could probably actually then make money selling extra stuff via the hardware updates. I think there's some cool stuff. I mean, would you mind if Apple or Android tried to sell you a cool update? Yeah, so if they're saying that, look, we can't afford to update you after a certain period, then we should think about, okay, are we willing to pay for that update? The answer is, in my case, probably yes, but we should be offered that, I think. But they need to build for the future. And I think that's what we're seeing is that the business models need to radically change. And this hasn't really reached the sea suites of these organizations yet. They're still, I mean, they have talented engineers and designers who are absolutely up to the challenge tomorrow. But until they get, from a leadership level, the business models change, we're not going to see this. And so that's why, for example, at Tesla is potentially a good example of, and I don't know all the details of what you mentioned, but I can imagine that because of the culture and the leadership, they're willing to entertain these radical changes. Yeah, definitely. What's quite interesting though is people's psychology. And someone sees an influencer on Instagram with a new iPhone for $1,000 or £1,000, you're like, I want one. Like people just buy them, right? I know a friend of mine lives with her, her flatmate, her flatmate lost her phone. So I think they broke her phone, it was repairable, but she was like, no, no, I want the new one. It's like our hunting and gathering, you know, it's like hard, hard wired stuff. It's weird, right? It's like, if I say to you, like, whatever you do, don't buy the new phone, you're thinking, oh, I've got a better phone. I've got a better phone. But it's also true that the same doesn't apply to the vast majority of other appliances. So I think even people that tend to get quite obsessed with their phones, they're still awesome.  But I think that there's something about the smartphones that, you know, in rich respect in a few years time, probably would look back and say, well, that was the anomaly. Because for many other things, even people that might be a bit like excited or excitable about a phone upgrade would totally be with using all of their other things for as long as possible. So let's also not get too like sidetracked by that. Yeah. And like, the Sonos scandal, I don't know if you've heard of that, but the Sonos scandal around them kind of dropping support, I think that was really kind of a sea change moment, because what I think what some of the tech companies realize is, oh, wait a minute, people actually really do want to keep some stuff. And they're going to be really upset if we force them to bin it. So I think, I think it was right, I think we, I think that, and I was encouraged by the backlash to Sonos on that. It wasn't just, it wasn't just like, you bastards, I spent money on that. It was, this just doesn't make any sense. Like, it's bad for the planet. It's bad for me, you know. I hadn't realized how big that would be. Like the fact that, you know, like I thought it was just geeky music fans, but actually it's been huge. The amount of, I mean, it forced Sonos to go for a soft U-turn.  I mean, even the very fact that they remove this feature, so cool feature to brick their device when it was sent to them, you know, when they were suggesting that people could mark a product for recycling. And, you know, by doing that, no one would ever be able to reuse that product again. And it was prepared for recycling, right? By making it impossible to be used again. And that's gone. That feature no longer exists. They've updated silently at one point the operating system so that you cannot like do that again, which is, which is an interesting side development. Definitely. That's great. I also remember Apple changed all their connectors, like a few years ago, right? Big up for them about that. But everyone still bought them, ultimately. So a lot of people are concerned with the universal chargers and connectors, but we're, we've got our eyes on the price. We're more interested in, you know, design for repairability, you know, this, that all the stuff we've already talked about, because we think that absolutely where the, and that's where the companies are going to push back so hard is on design for repairability, repair documentation, you know, and access to affordable spare parts, they're absolutely going to push back on those. Yeah. Well, I think what you guys are doing is great.  You buy your phone, you don't think what the repairability is like, or you don't even think about them designing it not to be repaired. I mean, you know, it's a great thing to highlight and, and you're, yeah, really good work. Really good work. Thanks for having us on your show. Pleasure. Thank you so much for coming in. I'm looking forward to attending one of your events live in London, or if you do one online, please let us know. What's the best place for people to find you and see what you guys are up to? Well, you, our site is verystartproject.org, and we are very acting to Janet's, particularly on Twitter at restartproject, and we're on Instagram and Facebook as well. And all our work on the right to repair is on repair.eu, because we're launched together with partners, a campaign, European wide campaign, to push for right to repair in legislation, national and European level. So follow us there as well. Amazing. Well, we'll put all of that in the show notes. And Janet and Hugo, thank you so much for coming in. Stay safe, stay healthy. And I look forward to seeing you both in person and live at some point soon.


This is stock number 10385. We are here at Summit Automotive in Fond du Lac, Wisconsin. You're new and used Grand Caravan and Dodge headquarters. Today we are checking out this super clean 2019 Dodge Grand Caravan GT package. This vehicle has the award-winning 3.6 liter Pentastar V6 motor and from this HD video you will be able to tell just how clean this Grand Caravan is all the way around. Billet Silver is the color. We shoot all of our videos in 1080p so if you have HD capabilities on your computer tablet or smartphone device turn them on right now because it is like you're right here looking at the van with me and definitely your best way to evaluate the condition and quality of the vehicle before actually seeing it in person. It comes with the 17 inch painted and polished aluminum rims. We have Michelin Energy Saver 225 65 R17 tires on the front here and they have probably about half the tread left on this tire. Didn't see any scuffs or scrapes on that rim. Has the blacked out headlight bezels, factory fog lights, the painted and polished aluminum rims. All part of that GT package. Didn't see any dents, stings or cracks on that front bumper and the hood is in excellent shape. Passengers side front fenders in nice shape as well. Passengers side rim no scuffs or scrapes on that and for full disclosure it does have a Kelly edge tire on the front here and has just as much tread as the other driver's side tire but it is a Kelly edge. Down this side of the van is just as clean as the rest of the vehicle. Didn't see any dents, didn't see any dings. We take these HD videos so if you are far away or even if you're close by and just cannot make the trip down you can still see the vehicle, hear the vehicle and have confidence in what you're looking at before you even get here. Has the hideaway roof rack and to that end we offer a Summit Auto Fast Pass on our website so if you like the vehicle like what you see and want to make it yours in the upper right hand part of your screen is a link right to our website where you can apply for financing. Get a payment quote, get pre-approved and even appraise the trade if you have one right on our website so when you get here deals all done ready to go. Back tires have about 70 to 80% of the tread left and that back rim no scuffs or scrapes on that. That is a Michelin tire right there and as we come around to the back of the vehicle rear bumper is an excellent shape. Didn't see any major dents or dings in that. The rear gate is an excellent shape as well. You can really see that metal flake and that billet silver if you have your HD capabilities on. Really a good looking color. This is a power lift gate. Back storage area is in really nice condition. I didn't see any rips. I didn't see any tears on the back area here. Carpings in real nice shape. Those seats do fold down. Just follow the numbers. You got the headrests up. One, two, three, and four. They'll come down nice and flat. Put those second row seats down. You have an area of where you can haul four by eight sheets of plywood or whatever you want to haul to bring the back back up. Just pull number two and number four and you're ready to go. This does have a subwoofer back here.  It'll beep at you three times and it'll come on down. Just look at how nice that paint is. Really a good looking color. Down the rest of the side of the van. Very nice and clean. Didn't see any dents or dings on the rear quarter here. And for full disclosure this back rim is in excellent shape as well. No scuffs or scrapes. And on the rest of the side doors all look really good. I didn't see any dents or dings anywhere on them. Has the heated power mirrors. Inside the GT package gives you the black leather interior with the red stitching. There are no rips. There are no tears on these seats. Side current airbags. Factory floor mats throughout. Power windows, power locks, power mirrors. This button right here, what that does, it will vent your rear windows out. Can't do that on a Pacifica. Auto headlamps. And as we hop inside the vehicle here you can see that this one has 35,989 miles. So it's got just a little bit of bumper to bumper left on it and the full five-year 60,000 powertrain left on it as well. Has the digital spinometer, outside temperature, and compass display. Instrument cluster is super clean. Leather-wrapped steering wheel. And that is a heated steering wheel. You got cruise controls on the right. Bluetooth and information center controls on the left. And on the back of the steering wheel are audio controls. This one comes with the 430N radio. So you get factory navigation system. This is also where your backup camera shows up. AM, FM, and Sirius XM radio capabilities. You also can store music and pictures on here. And you got 28 gigabits of hard drive storage to fill up. Dual climate control. You got your heated seats and heated steering wheel buttons right there. Got an econ mode, hazard lights, 115-volt power point, and stability control right there. Passenger side floor mat and seat are in excellent condition. There are no rips, there are no tears on these seats. This vehicle's never been smoked in. Smells very clean. You got your power siding doors, your gate, and you can lock those if you want. It has your home link buttons for your garage door security systems and lighting systems, map lights, and then it does have the spy mirror right there to see what's going on in the back. I actually have pretty much the exact same van from, but it's a 2016. It's been a fantastic vehicle for my family. Power sliding side doors. That was the big kicker for my wife. We do have twins, but latch child safety system, which is great for the car seats. You got storage underneath there. The seats can go completely flat. Passenger side seat is in excellent condition as well. They're also captain's chairs, so they got the armrests that go down like so. And you got rear air controls back here. It does have these side window shades as well. And to get to that third row seat, you just pop that latch right there. It folds right up. Easy to get to the back seats, and those back seats are super clean as well. No rips or tears, and you can get a child car seat back there as well. You can see that that door slides nice and smoothly. Close is great. And we'll take a quick look under the hood. I would personally like to thank you for checking out the video today, and hopefully from this HD video you will have been able to tell. Just how clean this van is all the way around inside and out under the hood. We have the award-winning 3.6-liter Pentastar V6 motor engine bay. It is very clean, runs very smooth. This vehicle has been fully safe and inspected by our service shop. It has a fresh oil and filter change. All the fluids have been checked and topped off. The van has been gone through mechanically 100% and is 100% ready to go. To see more pictures of this van or one of our other 450 new and used cars, trucks, SUVs, minivans, Wranglers, halftones, three-quarter tons, one tons, you name it, we got to go to our website, www.summitauto.com. Full pictures and descriptions of every single vehicle from two locations all at summitauto.com. And if you'd like to check out more HD videos, you can go to youtube.com slash summit auto. Remember to like, subscribe, and share on this video and all the videos that you see there. In fact, in a second you will see a link to subscribe to our YouTube channel on your left. A link to more used inventory videos like this one on your right. If you have not been to our website on the bottom link to this vehicle on our website, click those checks out. And we really look forward to helping you with this Super Clean 2019 Dodge Grand Caravan in Billet Silver with the GT package. Thanks again.


And well let's quickly move on to yet another edition of the special lockdown questions broadcast on Republic TV this afternoon. Today we have two special guests joining me to eminent cardiologist Dr. Ranjan Shetty, the head of department for interventional cardiology at Manipal hospitals in Bengaluru. A big thank you doctors for joining us this afternoon. Our viewers will be dialing in soon to put out their concerns, their questions, many questions really waiting for you this afternoon. Another caller calling from New Delhi, Ish Sate calling from the national capital. Ish go ahead with your question, Dr. Shetty will be taking your question. Okay. Good afternoon. Go ahead Ish Sate, we can hear you. Hello. Yes, yes go ahead. Yes doctor, Dr. Good afternoon. Please go ahead. Dr. I have problem of heart and I have a stunt in my heart. And the second problem is that I am suffering from fibrosis peritoneum. And I am here in India from last three months actually. I stay abroad and there I am taking this medicine which is called esterine and mesochrolol. And for my fibrosis peritoneum I am taking prednisolone 20 milligram. So I would have to know do I have to take any precaution during this corona virus? Yeah, I think what is very important is you need to continue all your medicine. There is no doubt about that. All your medicine including aspirin, the beta blocker, the cholesterol and even steroid what you are taking for fibrosin peritonitis should be continued. The precaution what you need to take is just like the precaution which everybody should take. You should try to avoid getting COVID. That means you should practice social distancing should not move out unnecessarily. Even you know if there is some family member of you who needs to go out regularly I think you should even practice social distancing from them. If possible you should try to stay away and maintain distance. Because the medicine there is no doubt. All medicines which people need to take all heart medicine, all non-heart medicine which people need to take, they should take. They should not stop any of their medicine for the fear that if they get COVID it's going to be more dangerous. It may not be true. In most of the condition they have to continue all their medicines. All right. Let's quickly move on to our new next caller MD Iqbal calling from Jammu. Dr. Shetty will be answering your question. Go ahead MD Iqbal. All right we seem to have lost that connection but if I could take a quick question from Dr. Shetty himself. Dr. Shetty you know we were talking about all right I think we have the caller back with us. MD Iqbal go ahead your question to Dr. Shetty please. Hello. Yes we can hear you. Go ahead. Yeah ma'am. Hey Darsha. Namaskar. Hello. Namaskar. Dr Sam, Ma'am Yanard's patient. Yeah ma'am. Yeah I am going. Okay. So when I check BP, I get 100 pulpitations, which is the sound in my ears when I sleep. I am also a memory of the guest. I have been a guest for 20 years. I am not afraid of this heart. What is this? Okay. Your heart rate is a bit high, normal. But sometimes due to lack of exercise, it can happen. It would be better if you exercise regularly, do more walking. This is not a serious disease for you. BP, you control it. High intensity, intermittent high intensity exercise. This means you go at normal speed for 2-3 minutes. You go at a very high speed for 1 minute. Then you go at a normal speed for 2-3 minutes. With high intensity intermittent exercise, your heart rate is less. With yoga meditation, your heart rate is less. This is not a serious disease. You exercise regularly and your heart rate will be less. No matter what, everyone has to follow the basic preventive measures. Social distancing, hand washing, covering your face, not touching your face. That is the basic that everyone has to follow in and out. Next question to Dr. Shetty, this one coming from Chinnai. Vijay Kumar calling from Chinnai. Go ahead, Mr. Vijay. Hello. Mr. Vijay, you can hear you. Go ahead. Hello. I am Vijay Kumar from Chinnai. Okay, Vijay Kumar. On 2016, I had a Bipo surgery for 3 blocks. So, simultaneously I had some infection on the neck. So, given the antibiotic, I think they recovered. Then after one or two months, again I got an infection in Chinnai and the creatinine level increased to 5.5. And they have given some dialysis for 8-9 dialysis. Afterwards, they revived it. Now it is 2.32 creatinine level. But every month I will go for check-up. But this month they have closed the OP, I cannot go out there. What can I do, sir? What measure are you suggesting me? Okay, this is I think a very good question. If the person is stable and if he is on regular check-up, these are the times if possible you should avoid visiting hospital because most hospitals, OPDs are closed now, plus also going to hospital where there is likely to be crowd, then there is chance of spread of infection. So, most hospitals now have option of video consultation and electronic form of consultation and video consultation. We at RR Hospital also opened a video consultation. So, I think people should utilize this video consultation which are available in most of the hospitals. If the question is only discussing a report and just explaining your symptom, then probably this is the time not to visit your hospital and try to do it by using media now. Either you can email your doctor or email your hospital, do some tele-consultation or video consultation. Even what we are suggesting most of our patients is to, even if your surgery is elective, we are trying to postpone those elective surgeries also. So, most hospitals are now running more emergency care which includes both COVID as well as non-COVID emergency. The routine procedures are being postponed. So, I should thank the government of India here which has allowed now video consultation for doctors. It was a very rapid approval which was given and thanks to this most hospitals have started video consultation with almost all their doctors. A big thank you doctors for speaking to us this afternoon, taking all of those very important questions, addressing those concerns, taking your time out and joining us on this particular broadcast. We leave it at that but thank you and also a big thank you for serving us in this time of crisis. Thank you.


To get the best Madden team, go to instantmaddencoins.com You can buy players, coins, and training directly to your account and code MMG is 10% off Are you out of your mind?  Papamiks, the greatest Madden YouTuber, the most consistent, the most handsome It's the most women, the tallest, the strongest, the fastest, the most athletic The most views, the most subscribers, the biggest winner You think I... You think I would go out sad? You think that my finals? You think that my final season of Wheel of Mutt from added 22 was gonna be that sorry game? That's one of the worst games I played You thought I would end three and four I am so offended if you for even a second thought that Wheel of Mutt was done after that sorry game I knew the moment that game started and I was not feeling it that this was not gonna be the final season of Wheel of Mutt I knew from that jump and you should have known too If that Papamiks would go out like that Welcome ladies and gentlemen to the final season Thus far this season we have 4 Super Bowl rings on seven attempts at getting a ring We're building a dynasty here And guess what, baby I'm Tom Brady I just un-retired We have Gold 99 Cooper Cup We've got 98 Darren Waller And you're gonna see a little surprise here here when I click over to the defense. Anthony Barr? Anthony Barr? Now let's go over a few things, usually in Wheel of Mud. If I don't make it to the playoffs, my team stays the same. Unfortunately, well not unfortunately, it's really a good problem to have. You guys didn't even see that rule virtually this whole season, because we played so well. I've made it to the playoffs and lost to the playoffs, but in Wheel of Mud, it's supposed to be that if I don't make the playoffs, the team stays the same, but I didn't like that. This is my unretired season. And if you forgot, last time I checked, I made the rules. I reset my entire squad, except the prestigious and our new power up player is Vikings, Anthony Barr. Now let me get a few things across here. I like Anthony Barr as much as the next guy, but I want to know who's winner. He's sucking over at EA, because Anthony Barr gets some of the best cards in the game every single year in Madden. I mean, I'm sorry, but he's not the best linebacker in the league every single year. He just isn't.  And this card is so good because it also increases the attributes outside linebackers and detackles, something like that. Once we get him to this gold 99 status, we can go over all that, but these Madden machine cards are incredible. Once he's powered up fully, gold 99 at tier 14, he will have 95 speed as a six foot five, 255 pound linebacker.  And if you can't tell, there's a hell of a lot more tears here than Luke Keekley had. Luke Keekley had 10. Hey, we've got one, two, three, four, five, six, seven, eight, nine, 10, 11, 12, 13, 14. So I've made a stipulation to the rules. Only thing I'm adding is TFL. A sack from Anthony Barr is an upgrade. A TFL, an interception, a forced fumble, a touchdown. No amount of tackles counts for anything. It has to be a TFL or a sack. Okay, so I could get 15 tackles. Counts for enough. I know he's not even usable, but I like the idea of doing a linebacker. I think it's fun. And you're saying I could have done Marka Parsons? You're right. Michael Parsons is just a meme now. We'll never have him. I will not go out sad. I will clutch up for the boys. Can't tell you what happened last season, but I can tell you that it's in the past. I've accepted my fate. I've moved on.  I'm never gonna get over the fact that some of you actually thought I was done there. Don't you expect more from me at this point? The actual final season of Wheel of Mod, our first wheel spin. Start me out good, baby. Start me out good. 90? That's what I'm talking about. That could be, could be our new halfback, could be our new quarterback, because we haven't either. Any single 90 to 95 overall player, however, they must come from the Rams would be really good. Raiders is also good. I would love to use Bo Jackson a halfback. Bo Jackson is a 94 overall. And dude, oh my God. Do you guys remember? There was a college wheel spin and I completely messed up.  I think it was an Auburn. It must have been Auburn. And I could have got Bo Jackson. This is my redemption arc right here. I cannot get back, feel master on him. He's just a powerback and I don't think they let powerbacks get it. And he'll be a 95 overall. So that fits the confines of the wheel spin. So here's Bo, 95 overall front arc.  Despite all the good things this game was made by monkeys still. You know what? This yard art is kind of, that's kind of hard. I like that. All right. So abilities wise, tank, jukebox, bulldozer because before guys I was using, I was using 11 AP on a scape artist with Trey Lance but I don't have Trey Lance anymore. And I'll just go for a train. One of my favorites. Let's see his stats. Nine, dude, 95 speed, 94 excel, 95 truck, 94 brake. That goes sweet. All right. So keep in mind, I have no offensive line. I have no quarterback and we only have one wheel spin left. And that is the current wheel spin that I'm on. So it's about to get really, really, really sketchy in here. That is a 95 overall jackpot. I'm gonna be honest, I don't want a quarterback right now.  Like bro, there's a 98 Russell Wilson, he's so good. I don't want a 95 quarterback, but I have to, don't I? Maybe I just get a 95 quarterback right now and we understand that I'm probably gonna upgrade. There's a 95 Baker Mayfield. How is there a 95 Baker Mayfield? Oh, it's a flashback makes sense. Flashbacked when he was good.  Woo-hoo! Woo-hoo! Woo-hoo! I'm sorry, it's just a prank, bro. It's simply a prank. There is a 95 Kyler Murray, but how nice would it be to have a hot rock master? They're literally the best field general 95 is Derek Carr. Am I really about to build a Raiders theme team? No, I can't do that. No, I can't do that. Kyler Murray or Carson Palmer? I actually can't make that decision right now. I'm gonna let Siri make it. If Siri says one, we go Carson Palmer. Two is Kyler Murray. Hey, Siri, pick a number one through two. Hello, motherfucking. Carson Palmer. Carson Palmer's an OGE, dude. Carson Palmer, 88 speed, great throwing stat, six-five, and he's a field general. So he can scramble, but he's also gonna get hot rock mastery. Actually, this card looks exactly like Team of the Year, Justin Herbert. And you know what? Using that escape artist as good as it was, it really limited me. I didn't have identifier. I didn't have any dead eyes. I mean, that trait lens was really good, though.  He was nutty. Hot route master identifier, and we'll go run and gun. And on defense, I made literally no adjustments. I didn't change anything on defense, so everybody gets their X-Factors. All right, our team is equipped with the bronzes, some familiar faces here, Buddy Johnson, Lodder, Milk Mars. You guys know the vibes, 76 overall. It's not good. In fact, it's really bad. The best case scenario is Anthony Barr has an incredible game and we complete our challenge. I'm spinning the challenge wheel right here. Wow, opening a pack would be massive, the amount of bronzes we have on this team. So we are about to see 88% of it. Oh, this one's gonna be really bad. Chase has never played bad in his whole life.  I can promise you that. I might just let him play the first drive. It could be a defensive or offensive drive. I should probably let him play a defensive drive, right?  He can just use or detackle. Let's see what chief auto parts just got. I love your gamer tank, chief auto parts. I love it, dude. Derek Kenridge, oh, that is a Titan steam team and it is a mean one. Let's see what our defense looks like right now. We're gonna have a lot of bombs out there, dude.  That's so bad. Talanoa, Hufanga is on an island over there. I'm gonna try and get on Mariota though. Come on, Anthony Barr.  Oh, hands off again? Are we really gonna stop this and Titan's team's runs? This is a pass. It's gotta be a pass. No way you run the ball again. Okay, good. Oh, the middle's open. Wait, I can get chased right now. I'm gonna have chased through this drive. Yes, yes. I've never played this game in my entire life. So I gotta stop. I gotta stop on fourth. 19 yard line. Just run a half back dive. Iso, sure. Gonna manage to click button. Just start hitting A and then run forward, blow chest. Hit A. You got it, you got it.  Oh, this is online. This is online. Fuck. It's just one drive though. I got a big stop. Should I run? I don't know what to do. Should I run? I'm about to throw up. Bop. Without the cap. He's a user D line that's good. Palmer? Carson Palmer and Bo Jackson, baby. And we have a watch. He just shifted straight to it. You know. He's a user. Welcome. Oh. Oh, okay. Let's actually go for it. Let's go. Send it.  Hey, it's challenge complete. The challenge is complete. Give me N-C-A-A. It ain't easy in these streets. Kayleigh was better. All right, still zero to zero. We gotta turn over at the start. So it all works out. My challenge is complete. He wants to throw the check down. And I was just about to say that. If I had a good user, I lurked that, but this Anthony Bar is very slow. I knew that was coming. There's just very little I can do about it with these D tackles right now. He could throw a few different check downs. Go ahead. As I'm talking about third and three, I really hope he doesn't run the ball again. If he passes, I can stop him.  That's what I'm saying, man. I can't stop the Chris Johnson, Derek Henry duo right now. See if he passes now. Yes, he does. Exactly what we were looking for.  Dude, that's exactly what I was looking for, but I need him to fumble right there. Yes, sir. I say a Simmons downhill. That's a TFL for Isaiah Simmons. Not for Anthony Bar, but it's all good. That was a spectacular play. I don't think he'll run the ball again after I absolutely committed on that. Oh, okay. I respect that. I really do. If he passes now, I'm just in trouble, but I'm run committing. TFL, TFL, Anthony Bar. Let's go. And yup, he used to be on the three yard line. Now he's on the four. Confirmed TFL. Rocked him with Anthony Bar. That's one upgrade. If he runs it, I'll just take the L. Yup. Beauty. First to 10. Got the goal line stopped. He's a D, oh, he's not a D-line user. He was a D-line user. That is man coverage, but it's the perfect release. Devin White is in at tight end. Alrighty. Wait for the Bo Jackson cut. He's so open and Palmer is just dropping lasers off. Yo, by the way, people were mentioning this to me. They were saying, yo, if you want to get a touchdown with Anthony Bar, just sub him in at tight end. Just so you guys know, the only player that gets sucked in at this additional tight end, if you don't have another tight end is your highest overall player. That is a linebacker. So I don't actually, I can't control putting Anthony Bar in there, just so you know. Like it's gonna default it to my best linebacker. Goes with the outside release. Bo Jackson is so open. Oh, he grabbed the pylon, but that's not a touchdown. That's definitely intentional grounding. But it was a sack either way.  This is covered too though. And he's not Aaron Donnell. I think Cooper Cup is wide open. Oh, he's not wide open, but he's got it. Challenge complete. Anthony Bar's got an upgrade. I'm winning by a touchdown potentially more. Oh, does he sink to Cooper Cup? He's not gonna be able to lurk this. He doesn't have the balls. Told you. Ooh, it ain't over, but ball half is huge here. My team's all bronzes. I should know that's gonna happen.  There's nothing I can do about that. You know that, right? I'm hard blitzing. I'll just beam one up there and see if somebody accidentally comes down with it. Or comes down with it. No way. Things are looking good right now for the boys. Outside release, perfect for Bo Jackson. Runs the man over. Offensive line is not good and they are just making it work. And I really respect that. I think Waller's open. Yes, sir. Yeah, especially if he uses right there. I think Bo over the middle is gonna be a pretty round. Oh yes, sir. His user cannot keep up and Bo keeps breaking tackles. This card came out six months ago. This is the blitz promo, guys. That's Black Friday. Keeter, he's gonna take that. He tries to switch back to Cooper Cupp. This is that revamped new wheel of much season you knew I'd play spectator. I went over just for fun. I really do think the two point conversion is gonna be big here. If I can continue to convert on these. I think Cooper Cupp's wide open right out the gate. Oh, he saw it.  He actually saw it and he sees that too. Oh, somebody's open because I'm not on the right guy. Talanoa Hufanga. I'm gonna have to sub him out. Maybe I put Talanoa, I guess, at a linebacker. Where's Waller? That's what I'm talking about. Oh, am I gonna get the tutty already? He's a little too fast for me. Damn. Julio Jones, he's got some wheels on him. Can't say I'm surprised, but that's a great ball to Darren Waller. I actually expect that to be open again.  Come on, bro. I'm offended. I'm like personally offended that you're gonna let me do that twice. Oh, Cooper clears. Look at that pocket presence. The patience. I didn't scramble. I just waited. Made a great plan. We've got double me activated on Darren Waller. Oh, that's legit. Pin this kick deep. I'm gonna get active. I'm gonna head down there with Devon White. Log some blocks. Let's make this happen, boys. Yes, sir! Yes, sir! Get him out of here! Get him out of here! Are you shitting me? This is that new season of Wheel of Muck. Mm. 1-0, 22-15. The game could have gone so up and down. We have a challenge wheel complete. We got an upgrade for Anthony Barr. And we got a rage quit spin. This 76 overall is about to look a lot different. Anthony Barr, let's give you one upgrade right now before I forget. This is gonna give him plus one speed, plus one agility. Basically, plus one in every stat and plus two in a few. As shitty as this card is, he made a huge DFL. He rocked him on the goal line. I feel bad, but for literally the rest of the year, the Ultimate Legends Fanny's back just has to be the best path. Anthony, you know what? Another right guard already, and that's better than Tylenol Hufanga. Anthony Harris, Kenyon Drake. Another right guard and a wide receiver. Let's go, right guard, free safety, wide receiver. And then this is round two. We got a wide receiver, Randy Moss, 88 overall. And you know what? I'm not gonna ruin it for myself. I hate that the pack reveals it. I wanna be surprised. So I'm not gonna not look and then I'll see now. Those are kind of dog water, and this is dog water too. Nikes. Wait, what is that? Heavy rain! Heavy rain!  That might sound weird, but I'm just going double D tackles. I don't wanna get inside zone ran on the whole game. All right, so Bojana's out of there for Michael Pierce and Davion Nixon's out for Mingeo Green. I actually really like this because if I were to get, I don't know, a pack of punch, Mingeo Green, dude, he's so good. So it's a good start. So that's our challenge wheel. Here's our rage quit wheel. Let's see what we got, baby. Let me see what we got. Yeah, round two, see. Steelo player. He had Julio for sure, Derek Henry for sure, Mariota for sure. He had Chris Johnson. I don't need Chris Johnson or Derek Henry because I do have Bo Jackson. I like Bo Jackson. His Julio free safety, dude, that was kind of gnarly and I could put that up where Talano-Hufanga is. So instead of getting Anthony Harris and putting him here, I'm gonna get free safety Julio Jones and put him there. Dude, that's why that's such a clutch wheel spin because if you get someone to rage quit and they had a good team, which is often a lot harder, you get an insane card like the 97 overall free safety Julio Jones, 96 speed, 95 excel. His coverages are incredible. He might as well be a corner, dude.  All right, boys, 81 overall squad. Defense looks a lot better. That Julio is such a massive, massive difference. Titan's team team, big clutch. All right, boys, offense alive.  Boys, I love you. This is truly the final season of Wheel of Mind. In fact, this final season of Wheel of Mind might intersect with Wheel of 2K, which will be fun. You'll give me a getting both. Either way, I love you guys and I'll see you in the next one. Peace out.


Welcome back, everyone, to the show here. On location, theCUBE is in the press area this week for AWS annual user conference reinvent, of course, part of our special edition SuperCloud 5, where you can run out of our Palo Alto studio, Lisa Martin and Savannah Peterson, hosting, great to have you guys in the studio. But we're on location, we're getting all the data, talking to the top people, talking to the experts, CISOs, CIOs, all the executives on Amazon and more. We have CUBE alumni, Merit Bear here who's the field, CISO, Chief Information Security Officer for Lacework, great to have her back on, former Amazonian, CUBE alumni, back, great to see you. That's true. We've got Margaritas here and everything. This is Lemonade, I swear. Yeah, we promised to call it Lemonade, you know. Just like we do identity in the cloud, we always know what's in it. Yeah, no, really happy to be back. Thanks for having me. It's exciting. There's always so much energy in this room. And yeah, as you mentioned, this is my first reinvent as a Lacework employee, the field CISO and used to be in a small team in the office of the CISO at AWS, doing security of AWS. So it's always really interesting to see how customers are interacting. And what's great is that Lacework is a real big partner of AWS. So you have that kind of also connection. So you kind of know how the mothership works here at AWS. And also as Lacework. The mothership. Lacework. Yes, hopefully it doesn't call me back. No, it is interesting. And it's also interesting from a security perspective because so much of my work when I was at AWS was on securing the cloud itself, but really those customer conversations revolve around how they can secure themselves. And for that, they need something like a Lacework. So let's get into what the show is this week. I did a preview. Adam Squist gave me an exclusive and talked a lot about what they're going to do. Obviously chips and models together. So you have this new layer, infrastructure layer powering, this new model, abstraction layer, foundation models and more. So kind of a new glue layer is coming in this kind of middleware part. Hardware is going to be a big performing factor. All that goodness. So the question is, what is the security threats in the new gen AI?  Is it like an endpoint? It's not an endpoint, but like you got to look at the security posture. And of course, you know, Amazon's comments, oh, it's security intrinsic and everything that we do. Okay, I get that. But like, let's call it reality. Security is a huge concern as this gender of AI wave comes down the pike. Yeah, there's so much in what you just said that we could spend a PhD unpacking, literally, you know. So one, there's the hardware layers which, you know, have always been important and are today really critical. We've talked about AWS nature before and some of the confidential computing benefits that folks get from the like fact that AWS built it to not be human accessible. And so you don't have to like pay extra for that factor. And you know, this is part of a longer tail around the chip industry and other things. So it's important in that I think right now, of course, AI is a buzzword, but what we're really seeing is the culmination of a lot of technologies coming to bear. So yeah, it starts at those hardware layers. Of course, that's not something that customers need to toggle. You're just getting that if you're using any, you know, EC2 or Lambda or anything that's running on those compute layers in AWS. But what I think is really interesting as we're talking about the uses of AI, we're talking about, as you alluded to, you know, folks expecting that they might generate code, for example, well, to do that, they're using their own substantive content. They might be putting code in to get other inputs out or outputs out. There's all these ways in which you need to be using real data to get ML outputs. Meanwhile, you need to be protecting those algorithms themselves. And then, of course, the uses of AI for security are also really interesting. Lacework has been doing what I would consider like old school AI for a long time, which is to say that like, you know, we're looking at how folks are accessing what and in what patterns and manners. We're now actually doing cloud aware analysis, or sorry, code aware analysis earlier. And so folks who are using agents are able to get data around what they're actually running instead of just kind of a laundry list of CVEs that they have to look at. So, you know, we see this relevant, we see AI relevant in both how we're securing the processes themselves, how we're securing the outputs, and then how we're using AI for security. So one of the things that comes up is how do you regulate this? Or do you not regulate, are you an accelerator, an enthusiast, no, is it's, effective accelerationism is a big kind of persona now. And then there's the decels, slow it down. And so it's interesting, we have a cultural kind of war going on, only war, but like tension between open AI just showed us that you have a board that says, whoa, AGI, which I don't think is in the future anytime soon, but they're basically, we're making these decisions around AGI, the fear and slow it down, and then you get the 90 billion dollar valuation. Let's go make money. So you got the capitalism meeting, kind of like the utopia that could be generated. So the security are people that break pragmatics. So I want to get your thoughts on this because security is a huge part, you can't break it, it's got to work, it's got to be secure. It's got to run, yeah. So you can't have this like gray area of philosophy. What's the security industry's general principles around go fast, slow down? Is there a theme? I think that a lot of what we're seeing, I personally am like a security optimist, so I see security as part of how we're going to move forward in a productive way. I think that security around AI and also the security of your AI will be areas that we care about for the foreseeable future, but we're going to be doing stuff at an accelerated pace, with that high power compute, with the ability to do more and know when you're hitting a wire. You know what I mean? Perverbial wire, like a threshold. So being able to get real time alerting, being able to get, or near real time, sorry, the engineer and me, but being able to get really low latency alerting around things that look anomalous. It is still true that the most likely source of an attack is a valid credential that's being misused. So what we really want to be looking at as a security community is, what's lighting up around the heuristics, and there's so much here that like, the power of accelerated compute and so much data is, you know, everything in the cloud is an API call, so it's really beautiful. The way that we're able to triangulate around to get the right kinds of alerting, you still have to take action on that as a security team. And as you alluded, you know, a lot of this also revolves around, how companies work, how the industries work, and I think, although we're not perfect at it, we're having this reckoning. And I think that's important. We should be talking about the values we want to be living by. I think we should be defining those. Tech is something that is human constructed and like, who but we, to start to define some of these and get better at it. And I really, I also see possibilities here for underserved and vulnerable communities, including folks who, you know, may not be ones for whom security was traditionally a source of power to get more accessibility. I mean, I'm a fan of Andy Grove, the legendary Intel innovator who, you know, speed of Moore's Law, and that was back then fast, it's going to get faster now, the AI is. His philosophy was, let chaos reign and then reign in the chaos. Let it run a little bit. Well, of course, Moore's Law isn't an actual law, it's a presumption. But yeah, I want to see more, better, faster. And I also want to see us do it in a deliberate or a conscious way. And I think that's, we have all those pieces and I want to see us construct them in a thoughtful way. So let's get it, last time you were on the queue, we talked about security not being a cost center, being more part of the business proposition. Okay, now that business proposition is clear, the user experience is gen AI, this is going to be all layers of the stack. What are you seeing as you're on the field, talking to customers at Lacework around what they're thinking, what's the psychology, what's the mentality, what's the mindset, and what things are being put into practice that you see happening in the field right now? Honestly, what I consider to be my job is making sure that customers have those muscle groups and mechanisms to actually do the work of security. So I think that Lacework is delivering really impressive across the board capabilities, but you have to go have those muscle groups and that connective tissue to be able to take action, to go do stuff, to refine that flywheel and get better over time. And there's no approximating that, you have to just go, it looks like suspenders and hard work because it is. So as you get better as a security team, you may be asking, why didn't we notice this for two hours instead of just like, you know, there's an outage. But it is still one of those things that you get better at over time. And so what I talk to customer CISAs about mostly is what are you doing around incident response? What are you doing around threat detection today? What are you doing around identity and how do you notice when something is going off the rails? How quickly can you recover?  They don't have a lot of room to talk to other folks about what are my peers doing or, you know, is this the kind of way that I should be approaching this? And I think one of the ways that I love to talk to fellow CISOs is to understand, yeah, everyone works hard at this versus, know that you could be automating this away. Like that, you know, that email, that should probably be a trouble ticket. And by the way, those trouble tickets should increasingly be resolved by robots. And by the way, those could also be scripting automations that notice when it's been resolved because your exceptions process that is scripting around your templatized environments for when you're allowing an exception. You know, like these muscle groups, they just get stronger. It's like working out. So I love the analogy, because all muscle groups work out in their spine, work bigger muscles. You got, is it leg day today? Is it upper body? Exactly. So, and also when you play different, let's say sports, for example, different muscles are used. So I have to ask the question, do you bring up some of these things about automation, which is clear, great opportunity to use AI. Is the game changing a bit from a muscle standpoint? What is needed to be augmented or developed that you see coming that is addition to the bigger muscles? Obviously threat detection, data protection. You know, data protection, a ton of people doing that. You got threat detection is always hard. Not many people are doing threat detection. Is there new muscle that needs to be built? Other we are, yeah. No, it is. Yeah, exactly. I think- Well, it's more crowded in data protection than it's threat management, I think. I think that's right. I mean, I think that, look, you want to reduce, you as a CISO, right? You want to reduce the likelihood of a bad day. You want to notice when your bad day starts and have it have little to no impact. And then you also want to get that for the ROI that you are aware of. Like for something that you have already bargained for. So is it a known, known, is it an unknown? You know, like these are business decisions and security executives are increasingly realizing that they need to present this in a sense that makes investments relevant. And so I think this is where, you know, like the, so when folks go off the rails on like, oh, well, AGI is going to like take over humanity. Have you talked to Siri lately? Like, it's not, you know. It's not close to being taking over anything. Right, your people are going to be working on different stuff, hopefully, right? You know, you'll, I think that we do see your, the security work you do will take different forms and you'll get better at those too. You know, this hopefully becomes this flywheel where you have folks who are increasingly automating. You know, we used to joke that we like to hire lazy security engineers because we want them to never want to solve the same problem three times. And also that there is kind of this beauty in being able to know stuff on a logical level. So, you know, old school security was like checking to make sure your VMs are plugged in. Now you're able to do everything at an API level.  But of course that means that you're dealing, again with like data lakes and analytics on analytics. And so it's really important that you're getting high fidelity alerting and you're not getting alert fatigue. That it's stuff that matters to you. So like refining those alerts into what you can really care about. So the game's changing. Great to have you on theCUBE. I wanted to ask you while you're here, what's your plans for re-invent? And what do you expect to see? I saw Steven Schmidt walking around this we're in the big meeting area here, the press area. All the execs saw Adam earlier. Obviously they're going to talk about their JNAI. We're going to see some chip improvements, chips and models together, pairing like wine and food. Changes a lot more decoupling of storage. For instance, you're seeing a lot of these, a lot of speeds and feeds kind of getting, trying to nail the performance and cost equations. As that happens, that infrastructure is going to get faster, better, maybe more secure. What is Amazon doing here? What's your takeaway from the show? And then what's your agenda? What are you going to be doing here? Doing meetings? Are you going to do some media as well? Let's take those two questions. What's Amazon doing? And then what's your plans? My sense is that while AI is kind of like the theme, there are not a ton of new service announcements. It's mostly refinements on existing services, which is reasonable given the explosion of services in the last few years. I am excited to see folks be building out just easier ways to make it prescriptive for how folks should be using technologies. And we are part of that, so doing more built-ins, having it be more managed, really embracing that customer experience of not just saying like, oh, you can do anything, but here's how we see folks succeeding at getting the right kinds of responses. And then I'm really looking forward to, obviously learning from my peers, but also finding ways that I can help folks understand what to focus on. The biggest question I get from CISOs is, am I focused on the right stuff? And I think that as we look at this, some of this AI stuff is new. A lot of it is just the kinds of muscle groups that you need to have in your organization to both embrace new technologies, to fall in love with them and make it so that security is part of the heartbeat of what you do. And then also, part of what you take in as, I don't want to say a threat, but like take in as something to deal with as a security team is like, yeah, let's embrace this new technology, but put guardrails on it. And you have plans, you're doing some media here, and you're camping out. Yeah, I am, yeah, I'm hosting a dinner and a lunch, and I'm running into folks, and I am looking forward to interactions with folks. And also, of course, probably going to be falling asleep at 7 p.m. since I'm on Eastern Times. I'm sure that's not gonna happen. Well, we appreciate you here in theCUBE. We appreciate who you are and what you do. Love how you're on social sharing, a lot of data with folks. I know you talked to a lot of customers as well on the business side, but great show, great content you're putting out. We really appreciate you doing that. We learn a lot and we like to work with you. So thanks for doing that. Well, John, the feeling is mutual. Okay, we're here in theCUBE in Las Vegas for AWS's annual user conference. It's called Reinvent, part of our special SuperCloud 5 Palo Alto live stream out of the Silicon Valley Bay Area Studio. We're bringing you on location Dave Vellante. I'm here. All of our top people, our analysts are here. And keep watching. Move right back after this short break.


Hi everyone, Joe for Jaspy's casebreak.com another random number block randomizer for pick your team Three it's actually pick your team four. That's a typo ladies and gentlemen. It's pick your team four For Lakers Mavs Kings Free spot two free spots are a possibility right here for Josh and Gretchen Let's roll it if you bought a full spot got chance at a full spot after 11 times top two after 11 one two three Four and 11th final time after 11 Gretchen and Josh an extra spot each After 11 for the both of you There's Kevin right there saying thanks to Gretchen. She's a nice gal All right, let's roll it randomize it names and numbers now five into two seven times one two three four five six and Seventh and final time five into two seven times for the numbers one two three four five six and Seventh and final time We got one down to zero zero gets you any and all redemption including one of one redemptions Gretchen You'll still get live one. Well Gretchen. You also have zero so your bases are covered there All right So Gretchen with one Josh with seven and four Gretchen with six Josh with two and Gretchen has the rest three five nine eight zero Let's sort numerically and we'll see you in the In a separate video for the break itself jaskiescasebreaks.com