Coming up on DTNS, why Apple's odd quarter is a preview of its future? How far can Netflix raise prices and do you trust giving your fitness data to your insurance company? This is the Daily Tech News for Friday, Spooky, October 30th, 2020 in Spooky, Angeles. I'm Todd Merritt. From Spooky Studio Redwood. I'm Sarah Lane. Drawing the top tech stories from Screamland. I'm Lane Peralta. And from Columbus, Ohio, I'm Rob Dunwood. Spookiest of all. And I'm the show's producer Roger Jane. You sound so enthusiastic. If you want that wider conversation we have on this show, we were just talking about home maintenance and the perils of changing fuses and replacing your appliances. It was a good time. Join us. Become a member and get good day internet. Patreon.com slash DTNS. Let's start with a few tech things you should know. The big tech companies all announced earnings Thursday with a few surprises. Facebook beat revenue and earnings projections. Alphabet had a profit of $16.40 per share and revenue rose 14 percent after its first sales decline ever last quarter with 30 million paid music subscribers and 3 million YouTube TV subscribers. Twitter beat revenue and earnings expectations including a 4 cents a share profit. Amazon revenue rose 37 percent. Apple had a decline in profits without a new iPhone in the quarter but still beat expectations. If you want more details on earnings, keep up with the headlines at DailyTechHeadlines.com. Samsung has retaken the top spot for phone shipments worldwide according to IDC, Counterpoint and Canalis. Huawei had taken over the top for a quarter on strong sales in China because the rest of the world saw dip in phone purchases but Huawei's Q3 shipments dropped 7 percent and 24 percent year over year putting them now in second place and Samsung back on top. Xiaomi grew 46 percent on the year and took over third passing Apple which dropped 7 percent and came in fourth. Five, six and seven went to Oppo, Vivo and Realme but those are all BBK brands and if you combined them all together and made a BBK entry here, BBK would be second and closer to Samsung than it would be to Huawei. Nikkei's sources say that Sony is in final negotiations to buy the anime streaming service Crunchyroll which is currently owned by AT&T. The deal is reportedly valued at over 100 billion yen that's about 957 million US dollars. Crunchyroll currently has 70 million free users and 3 million paying subscribers with over 1,000 titles on the service. Under Armour announced it will sell MyFitnessPal to the investment firm Francisco Partners for 345 million dollars and will also shut down the EndoMondo fitness platform. Under Armour acquired both companies in 2015. The company will continue to own and operate the MapMyFitness platform which includes MapMyRun and MapMyRide though. Instagram removed the recent tab from hashtag pages before the US election in an effort to help stop the spread of what it calls harmful information. Hashtag pages on Instagram show top results and also recent results. Recent results show the latest content regardless of relevancy. Top results are ranked by popularity. Alright Rob tell us a little bit more about that Netflix price rise. Yeah well Netflix has raised prices for US users. The standard plan which includes two streams in HD goes up $1 from $12.99 to $13.99 a month. The premium plan which offers four streams in 4K goes up $2 from $15.99 to $17.99 a month. And the basic plan which is a single non-HD stream stays at $8.99 a month. Netflix raised its prices in the US 22 months ago. I believe that was January of 2019. And you know the reason that they're doing this is they're saying that you know they want to continue to offer more variety of TV shows and films. You know they become a lot costlier is the big I think the big push for this. They come more costly. More services need to compete for customers. You know I'm for high quality shows. CEO Reid Hastings said that in the last earnings call the Netflix wants to have so many hits that you know when you come to Netflix that you just go from hit to hit to hit to hit. And you never have to think about what those other services are offering. Yeah it's getting expensive. Well with more competition you would think prices would go down right because you don't want to drive people to go use HBO Max or Peacock. But what Netflix is betting on is they can still raise prices a little bit without driving too many people away and take that money and make better shows that will even cause those people to can't that canceled to want to come back because they'll be like oh my gosh that that prestige show or that awesome new show is at Netflix now. I mean that's what you know all these services you know they I mean if you're like Netflix or or a few others you're lucky enough to have a few hits but just the one will be enough to for example Mandalorian. That's why I subscribe to Disney Plus right. So that there can just be the one hit that someone says all right whatever the price is I'll pay for it because I want this 1299 to 1399 per month for you know the standard plan. I mean it's not it's not the hugest increase ever but yeah if somebody is is looking at their monthly bill and figuring out okay of all the kind of court cutting measures that I'm taking is there really a hit that Netflix is giving me right now that makes this worth it. Well depends on what you know you consider a hit but clearly the company wants to really double down on originals not just a big a big library of old TV shows and movies in order to have those hits that make people not be able to leave. Yeah I think that it's definitely true what they say that they want to offer more variety of TV shows and give you a lot more original content. I absolutely believe that but I also believe that they're somewhat opportunistic that we're in a pandemic right now and people's viewing habits that switch to they're just used to watching stuff on Netflix. So you know someone with a calculator sat down and figured out and made a guess on I bet if we raise this up a couple bucks here a buck there that we are going to have some people we're going to churn off but the people who stay were going to more than make up for it so this was about just making more money for Netflix as much as it was for anything else in my opinion. And if they do put that back into shows I can see it working where instead of like oh when is Stranger Things back there's always something on right right now there's there's no matter who you are there's a gap in Netflix right they've always got something new on but it may not be for you what they want to do is for most of their audience always have something new we are oh I have to keep it because I'm watching that thing. John Hancock is offering its life insurance customers an Apple Watch Series 6 for 25 bucks but then you have a choice you can pay the remaining cost of the watch monthly for two years or exercise more because you got to share that data from the watch with John Hancock and if you do exercise you can reduce or even eliminate the monthly payment of the watch and keep it at just the original 25 dollars you paid. The way it works if you get 10,000 steps in a day you get 20 points push that to 15,000 steps you get 30 points or you can meet some active calorie thresholds and those vary by gender height and weight so we don't know what those are exactly you have to become a member to find out all those details but if you hit 500 points in a month and your then your monthly watch payment would be nothing you won't pay anything if you fall short of 500 you can still get part of your payment lowered depending on how many points you do accrue now a few other things to note on this you can't get this deal in New York or Puerto Rico you have to complete a health review to get life insurance that's just normal so it's not something that everybody can get because if you can't get the life insurance policy you can't get the watch if you're older than 71 you'll have lower thresholds so they do say like well if you're older we're not going to make you do 15,000 steps you have to pay extra if you want the cellular connection this is just for the gps only or if you want any special watch bands or case materials they'll let you do that but you have to pay the difference the upshot is they want to encourage you to be healthier they want to encourage you to exercise more to get your steps in so you live longer so they don't have to pay your life insurance John Hancock's vitality program that this is a part of is not new it's offered rewards with REI and Fitbit in fact three weeks ago and announced it will offer the amazon halo band that'll be part of this as well the program in general offers discounts on all kinds of things hotels purchases on amazon and it can be used if you build up those points to reduce the cost of life insurance premium so that's another part of this if you're using the points to pay for the apple watch you're probably not going to use it to lower your premiums but it really is mostly to encourage you to be healthier because healthier people mean lower payouts oh man where do I start when I when I was kind of doing a deep dive on the story earlier and as you mentioned in our pre-show meeting time this is not the first time an insurance company has said hey we want to incentivize you to be healthier and you get a kickback for that you know because we all win that way but there is something there is something that I find very cringy about do you want the apple watch do you want it to be cheaper great okay here's how you can do it you want to take a bunch of steps you agree to that great oh shoot you broke your ankle can't do that anymore now you got to pay there are so many situations that come into play where somebody who is very well-meaning and not trying trying to game the system at all can't physically do what a company has now required them to do on the surface to me this looks oh wow we just want you to be healthier and if you want to be healthier we'll give you a watch where this starts to break down say I'm on the same page as you what if you can't like you know I know that I am a candidate for knee replacement I would much rather ride a bike than get steps will that count there are all those kind of things that come in but the big thing for me is that what comes after this I think at some point these watches are going to be able to tell insurance companies whether or not they have you know their you know their customers have pre-existing conditions and you know is that going to be something that where they can determine whether they want to cover you or not I mean right now they legally have to that may not be the case you know there's a supreme court ruling that's going to be coming here in the coming months that you know may change some of that so I'm concerned with what they might be able to do with this kind of data to determine whether or not they they want to continue to cover you or not now good and we'd worth reminding people out there we're talking about life insurance here not health insurance in this particular case but broadly speaking these kinds of incentives do happen with health insurance plans as well so we're we're sort of overbroad to the specific case of John Hancock here in some respects but I've got answers for both of you one is as I mentioned you could do active calories instead of steps and there are even some other options like swimming and and and biking that you can you can have different options to meet the threshold if you get sick and you just can't move at all let's say you're in laid up in the hospital and yeah you're going to end up having to pay for the watch that month unless I don't know maybe John Hancock can give you a special dispensation but at that point I guess the way that the life insurance looks at is like well if you're laid up in the hospital that's a you have a higher chance of dying and we'd have to pay out so you know that's part of the deal it's funny it's like I and I was telling I was telling Tom and I think it was Scott Johnson and Roger the other day that my my my Versa 2 my Fitbit that I wear all the time it's been bothering me wearing it overnight it didn't use to bother me it was fine but it just kind of I don't know it feels restrictive it's I wake up in the middle of the night and I want it off that kind of thing there is a little bit of a monitoring situation here that I can understand a life insurance company saying like well we had a deal we're not getting the data we want from you and a person being like yeah well my life has changed so yeah it's it's a it's a it's pretty convoluted and listen you don't have to do it either like this is an optional program you know they're not making you do this to get life insurance they're saying hey if you want a cheap watch this is a this is an incentive a lot of people at our chat room are like put it on your dog fake fake it you know attach it to a chicken and then life insurance companies like something is very wrong with yeah exactly you know if you put it on the dog it's like this person walked in a circle 9,422 times get away with it but if you get prosecuted for fraud you're gonna regret that so there you go well possibly good news from google uh if you like vpn services and you like google services the company added vpn to its top google one storage subscription plans at no additional cost so it'll show up in the google one app when you turn it on and off and we'll work with anyone on a family plan as well vpn is part of the two terabyte google one plan which is nine dollars 99 cents per month or 99 dollars per year as well as the 10 20 and 30 terabyte plans they all cover this google one vpn is available for android and in the us with expansion to other countries ios windows and mac in the coming months uh this is another thing they're adding to google one they have some other things like photo storage and free backups of your android phone that don't count against your cap and all kinds of cool stuff like that so this is just another one they're throwing in there for your for your 999 a month to try to get you on board to pay for that storage i think long gone are the days where we all assumed google storage would be free uh that that was a artifact of the 2000s but but we don't necessarily want to pay someone for storage if we don't need it beyond android though uh or or even an ios when when it gets to the ios app uh it's not a bad deal to get a terabyte or so of storage couple terabytes of storage and vpn yeah this is something that i would actually take a look at now i i don't uh you know hide the fact that i am definitely into google services and you know i am an android person but i do pay for a third party vpn um if i can get more storage and pay roughly the same amount that i'm you know paying um you know for the existing vpn for you know for google's version of it and get more storage that's actually kind of attractive so it would at least make me think about it now i don't know that i would just simply go out and switch but if i were in the you know if i were looking to maybe get a vpn this might be the way i would go just because it's bundled with other stuff i mean you have to trust google right i mean one of the things with picking a vpn the reason i go with express vpn isn't just because it's you know a hundred dollars a year uh which is equivalent but it's because i've i've done some researching and vetting them uh i'm not that i don't trust google as a vpm provider but you know there is that aspect of like giving google even more of your money and and are they going to make sure they i i think i actually do trust that they would keep the vpn secure but i don't know i i sort of prefer an an independent that's well vetted in this case it tom i think that's why i have friends like you to remind me and you just said it in the most polite way rob are you sure you want to get google more of your information i'm not trying to tell you what to do hey folks if you want to join the conversation in our discord which you can uh join by linking to a patreon account you can share your own vpn tips in there get get on that join patreon.com slash dtns for a normal year it was a bad quarter for apple you heard that earlier when sarah was was summarizing all the the big tech earnings profit down seven percent over last year iphone revenue down 21 percent but for a coronavirus quarter it was received well revenue overall for apple was up one percent and acknowledgement that the new iphones didn't come along in this quarter like usual uh meant that people were like oh okay they normally have an iphone at least for part of the quarter and they didn't this year that's going to make a difference this i think is also an early look at what life will be like in a world where phone sales just flattened out uh where people just aren't really buying phones all the time similar to what we do with laptops and tablets now apple will be able to occasionally pick up the slack with occasionally peaks of its already flattened product lines we have examples here ipod revenue was up 46 max sales up 28 those sales are a little juiced by lockdown needs where more people needed laptops and tablets than usual and they won't always be there but services is what apple says is its future and lockdown juiced or not services picked up big time for falling iphone revenue 21 percent down in revenue and iphone should have been a disaster but they were up one percent overall why is that well in part it was services revenue being up 16.3 percent they made 14.55 billion dollars on services that made it the number two revenue generator for apple to the iphone which was 26.4 billion services recorded an all-time high of 585 million paid subscriptions growing by 135 million year over year on track to reach 600 million by the end of 2020 there was some bad news in here though china was not good news net sales grew year over year in every market except china china revenue for apple fell from 11.134 billion to 7.946 billion but services is the future they're not going to make a whole lot on services in china because it's harder to do services in china and apple just launched its apple one subscription plan which bundles its subscriptions into monthly prices from 10 dollars to 30 dollars a month they got three tiers in there and that's going to bring in more subscribers as well and get people to pay a little more money and they're not done there CEO tim cook said on the earning called this year has a few more exciting things in store which everyone assumes means apple silicon i can't take it mr cook i've had enough um so a few things here tom you you said ipod i know you meant ipad but ipad revenue being up i was just pronouncing it like spanish ipod right yeah of course i know well you're you know yes i meant ipad yeah ipad revenue just in case you confuse anybody ipad revenue being up 46 max sales up 28 percent both of those are like okay people are at home they're you know that well first of all there wasn't a phone to buy but even if there was it's like yeah yeah like we gotta you know let's let's think about how we make the most of our current situation because most people are hanging out at home much more than they had in the past that makes sense to me the numbers are pretty impressive though but i think that you bring up a good point about the phone sales flattening out flattening out you know and let's take the you know pandemic step even out of the equation you just you're going to get to a point like you said with laptops and tablets where enough people who want them have them and they're only gonna buy a new one if something goes wrong or you know three to four years go by and you're just gonna get slowing sales on that kind of model yeah i think that is definitely the case when it comes to phones if you think about you know smartphones they've been around for a long time but they really haven't been around for that long and when they first came out every year or every other year which is more you know people generally upgraded their phone every couple of years what you would get in a new iphone compared to what came out two years before was magic and probably for the last three or four devices that just hasn't been the case now that they absolutely are putting their you know their big toe into the camera but the cameras are getting so advanced that people just aren't using that if they're not into you know really into photography it's like you know and then a lot of photographers are still going to get their dslrs their mirrorless cameras and all that kind of stuff so now your phone is just something that well when i need a new one i'll get one and you know i think of my wife it's like you know her phone is up but she doesn't want a new one it's like the one i've got she's fine it's no point and you know getting a new one i'll have to learn how to use it let me just keep what i have until it you know until it's slow or until it doesn't work so i think that is a big part of it peoples you know just buying a new phone every year every other year is just slowing down for them they're getting them when they need new ones at this point yeah the upgrade cycle is definitely slowing because it's it's now a big upgrade if you wait three or four years because there have been enough new features introduced in the intervening time but if you go year to year it's like well how is this much different than the one i had before and that's what we see with tablets and laptops etc so survey that's why apple pivoted to services years ago and it takes a while to turn a ship that big and this is an example that well that seems like they're turning it you know the apple one subscription before we move on it is intriguing to me i kind of did the math for me i don't feel like i'm going to be saving a lot of money but i have seen a lot of people online especially talking about this being like yeah i can save like five to ten dollars just by doing it this way rather than doing the a la carte stuff i've been doing with apple over the years and it'll keep people in because they won't want to cancel because they've got so many things invested in it and that's that's really where you win with subscriptions that's why they do bundles is not because they not because they want to save you money it's because that wouldn't work right they'd make less money if everybody saved money it's that you're less likely to cancel when it's multiple things in there you're like well i don't need news anymore but i do like music and maybe i'll keep the tv and then you might end up spending more over time than you would have if you only had one service and you're just like yeah i'll just get rid of that i don't need it anymore also when you bundle across your family everybody likes something different about service so you can't get rid of any of it because someone there's always you know i think of you know you know that five family five person family there's always somebody who likes something in this and you can never get rid of anything that's where they get you well facebook announced that daily active users and monthly active users declined slightly in the u.s and canada pointing to unusually high engagement numbers last quarter because of the pandemic so you know people are moving on to other things meanwhile whatsapp now delivers 100 billion messages per day its yearly peak is usually on new year's eve this past new year's eve whatsapp saw 100 billion messages so whatsapp is experiencing and new year's eve every day these days it is really uh experiencing quite a bit of growth putting it ahead of all other messaging apps including china's wechat in india whatsapp is the most popular of all apps on smartphones yeah i look at this and i think i wonder if this point stored people getting tired of facebook itself uh i know it's just us and canada i know it's just one quarter but when you look at those whatsapp numbers you're like well it's not like people are stopping communicating with each other and they're communicating with each other more than ever they just don't seem to want to do it on facebook in the u.s and canada especially around election time you would have thought there would be more interest in talking about stuff but uh roger pointed out in our pre-show meeting he's like he's been using it less because he's just tired of seeing all the people arguing yeah i think that's a big part of it there's facebook fatigue right now people are just just okay who am i going to go argue with today and it's like i'm not going to argue i'm just going to stay off the platform yeah right but then 100 billion messages a day it's like we just throw that number out there but that is literally getting everybody on earth to do something 12 times yeah in a day every two hours everybody do this and that's what's happening with whatsapp when you think about 100 billion that that is a large yeah a large number of having conversations they're not just sending a message yeah definitely i also know that you know facebook and instagram although you know facebook owns instagram they're different beasts but i wonder if there is just there's less of hey look at this fun vacation i just took let me put a bunch of facebook photos up there and get some likes it's like no you're actually just communicating with people because that's what we're we're all kind of yearning for these days and so it's just it's a it's a natural reaction to the state of the world and luckily facebook owns whatsapp so you know it it wasn't either way yeah we want to control who we talk to that's what you do with whatsapp versus let's put it out there for anybody who follows me which is what you do on facebook yeah now this news dot com announced it's partnering with meditation app calm to create a live stream on election day in the us that's on november 3rd designed to help calm you the live stream will include breathing exercises and other meditative activities with peaceful nature footage from all 50 states see very inclusive it will go live at 5 30 p.m eastern time on november 3rd on now this is facebook and youtube pages and will continue throughout the following day as well i get this as a publicity stuff but it's pretty genius to say like look you're all going to start being stressed out as soon as polls close at 5 30 p.m eastern uh so let's give you an alternative instead of getting all all you know freaked out do what justin robert young was saying yesterday open the 12 county websites that actually matter in swinging this election and then put on a calm soothing channel and just relax for a little instead of getting all hyped up i won't be shocked at all if they extend this beyond the day i think a day and a half is what they're going to give you the people demand more meditation yeah we're going to give you till mid november we need more of it they start demanding calm you know give us more calm i need breathing help yeah uh folks uh you can email us feedback at daily tech news show dot com and then we look in our mailbag which is virtual and uh sarah picks a couple things to talk about indeed this one comes from dwayne in germany dwayne says you mentioned in a previous show that us companies will be able to sell to wall way except for 5g what does that mean dwayne asks dwayne says me and my wife have wall way phones and i'm about to buy the mate 40 plus pro pro plus for myself my wife is a photographer so we always go with wall way because we like their cameras does this mean we'll soon see gps on wall way again if not i'm still getting the mate 40 pro plus i just wish everyone pushed the tech to the limit like wall way their phones are always top notch dwayne do you work for wall way really into wall way but uh either way whether you do or not uh it's a good question i should have said 5g infrastructure to make it clearer uh because what they're saying is you can now apply for a license will approve some licenses to sell chips to wall way if you're not if they're not going to use them for their 5g infrastructure so their switches uh their networking equipment for implementing 5g service that's what the us is concerned about and this is turning a corner because it's the us saying we're not just trying to squash wall way anymore we really are just trying to keep their 5g infrastructure from being built out because that's where the security concerns the us has lie they're not worried about security in the handsets they're worried about it in the network infrastructure and to your point about the image sensor dwayne i have some good news sony and omna vision the world's two leading camera image sensor providers have been granted licenses according to nikka.com by the us government to resume shipments to wall way uh so the image sensors will will be good in future wall way handsets because of this samsung display had previously received permission to ship oled screens not samsung chips but oled screens and intel and amd have resumed some undisclosed shipments uh but we don't know which kinds we don't have any news about media tech or qualcom which would be the modems that go into wall way uh we don't know that they can get chips from intel and amd to replace the snapdragon so if qualcom gets a license to do this then yeah wallway's back in business as tom mentioned feedback at daily tech news show dot com is where to send those emails not going to get into it until the post show but two not one but two photos of bearded dragons uh i could not thank you more you're all wonderful people also shout out to our patrons at our master and grandmaster levels including paul reese ragnald vermidal and jeff wilkes let's check in with len peralta who has been illustrating today show what have you drawn for us len well you know we're a day away from halloween obviously four days away from the uh from the us election and you kind of mentioned uh that there's going to be some a lot of zen going on uh after the election uh but there's a lot of scary stuff 2020 is a horror show we don't need to tell you that everybody you know netflix raising their prices even though nobody has money to afford it apple profits are down uh car cany a kardashian hologram is trending uh halloween more or less canceled we've been locked down for nine months tom and i have turned 50 this year please make it stop everybody make it stop and uh that's what this image is all about sort of on the brink of something really scary not only halloween but just the us in general folks it's scary out there stay safe and uh you can pick up this oh uh this print at my patreon patreon.com forward slash len or at my online store len peralta store dot com spooky scary very scary very scary good work len um you know yeah i mean even though you called out tom's age but i call my age out too len looks like 30 but yeah whatever yeah i'll look very young i'm speaking of looking young thanks to rob dunwood for being with us today rob what's been going on in your worlds not a whole lot still hunkered down trying to stay safe from the uh you know from the pandemic but uh folks can reach me um at all things at rob dunwood and definitely check out my podcast at the smr podcast dot com yeah go check it out folks it's good time there was a chicken wings and beer episode this week always a good time and uh chris ashley even insisted on talking woodworking even though rod wasn't there so my apologies on behalf of the audience rob smr podcast dot com uh folks if you want dtns as a video podcast get the video rss feed at daily tech news show dot com slash subscribe you can always support our show at any level at daily tech news show dot com slash patreon we are live monday through friday at 4 30 p.m eastern 20 30 utc join us if you can find out more at daily tech news show dot com slash live we'll be back on monday have a spooky weekend see you later this show is part of the frog pants network get more at frog pants dot com Bob hopes you have enjoyed this brover


Ni sunana alaji bulamana. Ni chairman na maskeine PWG, na video kama. Da amabamu na koma muma maskeine, baasenda muma ba. Baasa muma muna anamba. Na doka suna maskeine, inakawa IOM, IOM yuzu sunzo. Sunbama enchi mu, suntaima kama nasuise. Sunima na agida agida puna, dekaya umpontia, ketipa, taburuma. Kupumawu ni maali, septa maali. Amayon zumu IOM tazu, ta doke mu taza mugaba. In Gubioka, to conduct an assessment and to also construct improvements for persons with disabilities. So we have identified some improvements out of which we have like a raised chair, elevated chair. We have a vertical support in their rooms which they can use as a grip or support to help them stand up from their bed. Also part of the improvements are we have the walking steps into their shelters. Normally in some of their shelters we have the floor levels so high for them to climb. So we have devised a means of making it easy for them to get into their shelter. IOM yajara manasuise, muna bodhia, umoharugaba muna kama bodhia.


LSMFT, Lucky Strike, means Fine Tobacco. Just listen to the words of Colonel Hart Shoemaker, Tobacco Auctioneer, said, At thousands of auctions, I've seen the makers of Lucky Strike by good, ripe, mild tobacco. Ed L. Isaacs, 22 years of tobacco warehouseman, said. Season after season, I've seen the makers of Lucky Strike by fine, good-tasting tobacco. My own cigarette for more than 15 years have been lucky. Yes, independent tobacco experts can see the makers of Lucky Strike consistently select and buy that fine, that light, that naturally mild tobacco. Fine, light, naturally mild tobacco. Remember, LSMFT, Lucky Strike means fine tobacco and in a cigarette it's the tobacco that counts. So for your own real deep down smoky enjoyment, smoke that smoke of fine tobacco, Lucky Strike, so round, so firm, so fully packed, so free and easy on the draw. The Lucky Strike program starring Jack Benny with Barry Livingston, Phil Harris, Rochester, Dennis Day, and yours truly, Dodd Wilson. Ladies and gentlemen, tonight Jack Benny leaves for Chicago where he starts his vote bill tour this Friday. So let's go out to Jack's house where we find Rochester helping him pack. Rochester, did you pack my socks? Yes, boss, I put them right next to the underwear. Good, good. Now let's see, we'll be on the train for two days, that's six meals. You better pack 12 sandwiches. Better make it 14, I have company some night. Well, it looks like all my clothes are in. Did you bring along my stuff from the medicine cabinet?  Tonic tonic, what have I got that for? In case any of the other tonics get run down, that's what they take. Now make sure they're all packed well so they won't break. And oh yes, Rochester, take my golf clubs along. I'm going to play in Chicago. Yes, sir. You better take two golf balls, I might play in New York, too. Say, boss, when you're in Chicago, are you going over to visit your hometown? Yeah, good ol' Walkiegan. Yeah, I'll see my cousin Cliff Gordon and my boyhood friend Julia Sennigan. I wonder what kind of presents I ought to bring them. Well, what kind of a man is your cousin or is your friend? A friend? Well, he's retired. He spends most of his time working for his lodge. He belongs to a lodge? Yes, he's a moose. Oh, I got it. I'll get him a hat rack. He'll like that. I got the idea from a joke I did on my program a few weeks ago. You know, like a moose needs a hat rack. I can't understand why I didn't get a laugh. Maybe it isn't funny. It could be. I don't know. Norman Krasner was mad about it. Rochester, are you... Rochester, are you all packed? Yes, sir. Good. Oh, you know, I kind of hate to leave California, especially at this time of year, when the sun is shining, the flowers are blooming, and the birds are singing. Yeah, I know just how you feel. Imagine me giving up all this fresh air and sunshine just to go back to stuffy old Harlem. What are you doing, Rochester?    You know, I have some wonderful numbers for New York and Chicago. Oh, you left it right there on the dresser. Yeah, here it is. Ah, what girl? Joan Robertson, Geraldine Simmons. Ah, that Geraldine Simmons. Hilda Butts. Julia... Julia Wadsworth. Barbara Fritchie. Barbara? Barbara Fritchie, she's dead. She is? Well, I'll put the book in the trunk. Everything else in? Everything. Good, now close it and lock it. Now, Rochester, I want to see if the burglar-proof lock I put on works. Open the trunk again. Yes, sir. I wonder if that's loud enough to wake up the baggage man. That's loud enough to wake up Barbara Fritchie. Yeah, I guess so. I'm going to phone Phil Harris and see if he's ready. Don't worry, Jackson, I'll be there. Goodbye. That was Jackson, honey. Oh, I thought it was the drugstore. Drugstore? They made a mistake and delivered the wrong bobby pins. Well, what's wrong with the bobby pins they sent? They're not the right color. They're too dark for me and too light for you. Oh, let's take them anyway and rough it. Don't feel I like traveling, but it seems a shame to leave our home and start living in hotel. Yeah, especially when we have a house like this. Gee, honey, it's really beautiful. The rooms are so big and airy and furnished so nicely. It's the most beautiful home I've ever had. Alice, how much did it cost you? What's this little black book? Huh? Well, I'll be darned. That's that little address book I used to keep before we got married. Ah, you dream book if you could only talk. Let me look at some of the names and numbers. No, Alice, no, after all. Oh, come on, Phil. Let me look. That's a good boy. Geraldine Simmons. Ah, yeah, that Geraldine Simmons. And look, Phil. You used to write notations after each name. Yeah. Marjorie Kraus Redhead has swimming pool. Peggy Floodbrunette has car. Alice Faye Blonde has possibilities. Why, Phil Harris. Don't get mad, honey. You're the one that got me. You got me. I even turned down Geraldine Simmons. Hey, excuse me, honey, I got to call Dennis and find out what songs he's going to do on the trip. I haven't decided yet, Phil. I'll talk to you later about them. OK, Phil, I got to hang up now. My mother's helping me pack. Goodbye. My little boy is going away from me.  And Dennis, next Sunday will be Mother's Day, and you won't be here. I know, but last year when I was on the road, I remembered Mother's Day. Yes, Dennis. But this year, son, no matter what Mr. Benny tells you, you're supposed to send the candy to me, not him. Mother, everyone on the program gives Mr. Benny presents on Mother's Day. It says so in our contracts. The nerve of Mr. Benny, leaving his parrot here while he's out of town. You know, mother, that's a very clever parrot. It sounds just like Mr. Benny. If it had it to pay, it would look like him, too. Well, it'd be all right for me to take Ms. Livingston out to dinner in Chicago. Well, yes, Dennis, Mary's a nice girl. Oh, well, I'll take her anyhow.  Oh, I will, mother. I like Chicago and May, and the people out there are all crazy about me. They think I'm a great comedian, and I'm very funny. What makes you say that, Dennis? Well, last year when I was in Chicago, I went swimming in Lake Michigan, and all the people at the beach stood around watching me and laughing at me. I'm going to swim in the lake again and see if I'm still popular. Well, in that case, I'd better pack your bathing suit. Oh, bathing suit? Go into the other room with your parlor. Yes, ma'am. Son, the years keep passing, and now you're a man. I am? Could be. Now, son, it's time you knew the facts of life. You know, I was just your age when I took my first trip, son, and it was to Chicago, too. And it was there I first met your mother. Yes? So son, for goodness sake, be careful. Now, before you go, here's something I used to treasure when I was single. It might come in handy to you. Gee, a little black address book. Yes, it has some wonderful numbers in it. Jeanette Ironman, Rosalind Browning, Geraldine Simmons. That's Geraldine Simmons. Bernice Smith, Mrs. Ella Rawlins, Tilly Foster, Mrs. Harriet Webster, father, did you go out with married women, too? I didn't ask questions. I just had fun. The only girl I'm going out with is Mary Livingston. And I think I'll call her up now and ask for a date in Chicago. I certainly, Dennis, will have dinner together the first night we're in Chicago. And thanks a lot. No, no, you needn't bother coming over here. My sister, Babe, is helping me pack. OK. Goodbye, see you at the station. Say, Mary, do you go out with Dennis Day? Oh, once in a while, Babe. I think he has a slight crush on me. Well, I think he's cute. Oh, he is. He has such a wonderful voice. Yeah. You know, before my voice changed, I was a tenor, too. Let's finish my packing. You know, Mary, I can't get over how surprised you were when I came out here to visit you from Plainfield. Well, I just wasn't expecting you, that's all. Gee, when I first telephoned you and said, guess who? You sounded so thrilled. Yeah, I thought you were Charles Boyer. I'll put my cosmetics here, my rouge, lipstick, manicure set, perma-nail, and perfume. Say, Mary, where did you get this tremendous bottle of perfume? Oh, Jack gave it to me for Christmas. Is it good? It must be. Phil Harris tasted it and said it was swell. There, I get them all packed. Mary, you left this out. Oh, that's my address book. You mind if I look through it? No, go right ahead. Harold Warren, Arthur Cook, Frank Rembley, William Carter, Geraldine Simmons, Geraldine Simmons, who's she? Don't you remember? That's Mama's stage name. Oh, yes. Say, Mary, what station are you leaving from? Oh, I think it's the Union Station. But I'll check with Don Wilson. He always knows those things. That's right, Mary, the Union Station. You're welcome. Oh, thanks, but my wife's driving me down. Goodbye. Gee, Don, I hate to see you go. Oh, I hate to leave you there. The house will seem so empty without you. I know. You remember all the things I told you. Oh, I remember, dear. I'm to go to bed early. I must wear my long underwear until May 15th. I should take my sulfur and molasses every day, and I shouldn't play cards with strangers. Or Mr. Benny either. And another thing, every night before going to sleep, you must do your exercises. You must bend down and touch your toes 100 times. Oh, boss, come now. Now, everything's ready. And we've got Donald's. What's this little black address book? Oh, my goodness, honey. That's something private. Private? But Donald, we're married. We should have no secrets from each other. Honey, please don't ask any questions and give it back to me. Certainly not. I'm going to look through it. Effie Boone, Beattie Rick, LSMFT O'Brien, Dean Simmons. I don't know. This used to be my father's book. Now, let's put the baggage in the car. Gee, there's packing with some job, two trunks, four valises, two fortnighters, and oh. Oh, my goodness. Donald, what's the matter? What am I packing for? I'm not even going. Anyway, Jack and the gang must be on their way to the station by now. I'd better get on and see them off. Well, here's the station, Mary. I hope the gang is late. Here, let me help you. Thanks. Say, Jack, who's going to be with you on your stage show at the Chicago Theater? Well, there'll be Phil Harris, Rochester, Marjorie Reynolds, the sportsman Quartet, and myself. Gee, what an important cast. How are you building the show? Jack, Benny, and friends. Come on, Mary, let's, uh. Oh, boss, boss. Oh, there's Rochester. Rochester, take my bag to the train. Yes, sir. Jack, have you had an upper berth or a lower berth? He's got an upper berth. How do you know? Because I'm going to get there first. We'll see about that. Well, why don't you toss for it? Oh, no, we won't. I know what happened the last time I tossed. What happened? He took a quarter out of his pocket, flipped it into the air, caught it in his hand, it slipped through his fingers, hit the floor, rolled under the seat, and while he was looking for it, I had a good night's sleep. I never did find it. I hope we have the same car today. Now, take care of this luggage. Come on, Mary, let's go to the station. Mary, there's Dennis. Dennis, what's that tag on your lapel? When I told my mother I was going on a long trip, she tied it on me.  Let me see it. To whom it may concern, the bearer of this tag is Dennis Day. If lost, mind your own business.  She certainly has a wonderful sense of humor. Then why didn't she laugh when I came home? I don't know. I'll be right back, kids. I'm going over to validate the tickets. This is for Glendale, Barstow, and Block Camara. I wonder which ticket window I should go to. I beg your pardon, mister, but are you validating tickets? What do you think I'm doing with this rubber stamp voting for Hoover? Look, mister, all I want to do is get these tickets validated. That's all. I'm going to Chicago. Chicago? Well. Yeah. I'm returning in four weeks. I knew there was a catch to it. Now, look, mister, I'm going to report you to the station, master, and see. Pardon me just a moment. I'm in a hurry. Do you mind if I go first? No, no, it's quite all right. And what can I do for you, sir? Well, I'd like to know something. I just heard the train announces say that the train on track eight now goes to Glendale, Barstow, and Block Camara. That's right.  How are things in Glendale, Barstow, and Block Camara? Is that little brook still leaping there? Yes, yes, it is. Does it still run down to Donnie Cove through Killie Begg's Kilkari in Kissel? Yes, it does. Is that willow tree still weeping there? Uh-huh. Does that lassie with the twinklin' eye come smiling by? And does she walk away sad and dreamy there, not to see me there? Yes, yes, you got it. Give me a ticket to West Los Angeles. It is your ticket and have a pleasant trip. Thanks. To him, he's got to be nice yet. Now, what are you mumbling about? Look, Mr. All I want you to do is validate my ticket. All right, all right.  Just validate my ticket. Give me your ticket. Parlor car, poolman, coach, parlor car, parlor car, cattle car. Wait a minute. You've got a batch of tickets here for the cattle car. Yeah, we're taking Phil Harris' orchestra with us. Don't forget to spray them with sheep dead. Now, give me those tickets. I got to get back to my dad. Galanga, word has just come from Anaheim that the tracks have been washed out by orange juice. Beat that. Hey, Mary, something must have happened to the loudspeaker. Ladies and gentlemen, please excuse that pause. I was fated by the vice president of the railroad. Gee, they do it here, too. What about him sleeping in the lower berth? Only if he beats me to it. Now, I'll give you eight to five. He wins. What makes you so sure? He just walked by here in his pajamas. He won't do them any good. I'll still beat him to the lower berth. Well, you better hurry. He's brushing his teeth at the drinking fountain. Rochester. Good night, boss. Come back. You bought that candle. You're not fooling anybody. Now, Rochester, is this the rest of my luggage right here? Yes, sir. Say, Jack. What? What have you got here in this big crate? It's nothing, Mary. Nothing. Rochester, get it on the train. Wait a minute. Wait a minute. I'm going to look and see what's in that crate. Mary, get away from there. Now, Mary, don't lift that lid. I will, too. I'll be darned. Gee, I hope the conductor didn't hear them. Say, fellas, in case anything happens, you know what train we're taking, don't you? Do you hear that whistle down the line? We figure that it's engine number 49. She's the only one that'll sound that way on the Atchison to Peacock and the Santa Fe. See the old spoke rising round the bend. It's from a lucky strike, they're puffin' on one end. Folks around these parts smoke a lot because they're on the Atchison to Peacock and the Santa Claus. Santa Claus? Lucky strike. L-A-S-A-M-A-S-A, around so firm so fully packed. Look, fellas. The conductor'll hear you, boy. You can smoke a measure, glidin' rightin' down the track. Oh, every boon. Boy, it's not so loud. Boy, the conductor will hear. This land is so hard, you might have heard him. Let me see. I knew it.  The base is in the middle and the tenor's on top. Rochester, I've got the lid locked. Now, put this crate on the train. Oh, boss, I can't lift that thing. Well, how'd you get it down here? I put eight holes in the bottom and it walked. Now, look, Mary, we better get back to the station. Hello, Mr. Benny. I'm the intrusion. Oh, Mr. Kitzel. What are you doing at the railroad station? I'm taking a trip to New York. Well, well, all the way to New York. Yes, and I can see my wife's face now. Boy, will she be surprised. Oh, she doesn't know you're coming. She doesn't know I'm going. Mr.  It isn't my wife. It's our relatives. Your relatives, eh? Well, are a lot of them living with you? Do you think the station is crowded? At the last count, 36 relatives came to live with us. 36 relatives? Yeah, 12 of them were taking their word. They have no birth certificates. Oh, I see. What a crowd in my house. Every place they're sleeping on the couches, on the beds, on the chairs, and on top of the piano is my cousin Murphy. Murphy, your cousin? He's one of the 12. We're taking his word for it. Oh, oh. A bulletin from the lost and found department just came in. Will the owners please claim the following. A pecanese, an umbrella, and a young man with a tag in his lapel. Oh, my goodness, that must be Dennis. Mary, you get him. I'll stand in line. Arriving at the lower end of the station, the lark. Oh, Martha. Martha, we just made it. Yes. And there's Jack Benny standing in line. Shall we go over and give Mr. Benny the flowers we brought for him? Yes, I guess we're better. You know, Emily, we would never have had the courage to come down here if we hadn't split that bottle of ginger beer.  He might as well go and give him the flowers. Oh, Mr. Benny. Mr. Benny. Huh? Oh, hello, girls. I came down to give you this as a going away gift. Well, what do you know? An orchid. Oh, girls, you shouldn't have gone at this expense. Oh, we didn't buy it. Emily won it at Tom Breneman's. Well, isn't that nice? Yes, and we want you to have it. Well, thank you very, very much. Thank you. Go ahead, Emily. Ask him. No, you ask him. No, you ask him. Oh, well, all right. Mr. Benny. Yes. Is this your first orchid? Yes, it is. Well, you know what that means, Mr. Benny.  A little kiss? Why, certainly. Well, what do you know? I kissed Emily and Martha fainted. Gee. Hurry, Mary. There's going to be trouble.  Gentlemen, during 1946, 1,200,000 people were killed or injured in city traffic and on the highways. At that rate, someone is injured every 30 seconds and killed every 15 seconds. Careless driving, speeding, and drinking play a part in approximately half of the fatal accidents. So please be careful. The life you save may be your own. Thank you. Now, Jack will be back in just a moment. But first, here is Basil Riesdale. As you listen to the chant of the tobacco auctioneer, remember, L-S-M-F-T. Chili-fiftieservus... Lucky strike means fine tobacco. And in a cigarette, it's a tobacco that counts. Mr. William Whitley of Henderson, North Carolina is a man who really knows tobacco. An independent tobacco auctioneer for 18 years, he said... At hundreds of tobacco auctions I've seen the makers of Lucky strike by fine, ripe, fragrant tobacco that makes a fine smoke. I've smoked Lucky's for 13 years. for 13 years. Quote, find ripe, fragrant tobacco that makes a fine smoke. Unquote, independent tobacco experts like Mr. Whitley can see the makers of Lucky Strike consistently select and buy that fine, that light, that naturally mild tobacco. Fine, light, naturally mild tobacco. Real Lucky Strike tobacco. LSMFT. Lucky Strike means fine tobacco. Year in, year out. LSMFT. Lucky Strike means fine tobacco. Yes, fine tobacco that means real deep down smoking enjoyment for you. So smoke that smoke of fine tobacco, Lucky Strike. So round, so firm, so fully packed, so free and easy on the draw. Well, Mary, here we are on the train. On Friday, we'll be opening at the Chicago Theater in Chicago. It'll be good to get on the stage again. Yeah. Well, I'm going to my apartment at rest. I'm kind of tired. It's in the next car. OK, see you later, Mary. OK, Jack. Well, I might as well relax myself. Rochester. Rochester, get out of that lower berth. Rochester, get out of that lower berth. What'd you say, boss? Oh, never mind. Porter, bring me the ladder. Even national broadcasting company.


Land degradation and desertification have become increasingly important issues in recent years due to their potential impacts on human populations, agriculture, and biodiversity. Remote sensing has emerged as a promising tool for detecting these changes, but there is still much debate about which methods should be used and how they should be validated. Multitemporal analysis of vegetation index data has proven to be a powerful tool for detecting subtle changes in ecosystem health and variation and has been widely adopted in the field. However, further research is needed to validate the accuracy of these methods and to develop them for use in smaller areas and at lower intensities of degradation. This article was authored by Thomas P. Higginbottom and Elias I. Mannakis.


God, good thing it ain't muddy in here. No, come on, it's start. I got lights. I don't got nothing. I could see rock dusting coming up. Harvey, you got to save me. Yeah, I can see that. That's the section here, Jerry. We run two shuttle cars in this section. Oh, I see. I suppose this will be one of the jobs I'll probably be doing. Won't it, Joe? Yeah, it probably will be. How'd your new minor training go for you, Jerry? You know, I went pretty good. I took a CPR course a couple years ago, and I kind of needed to brush up on that. I'm sure it'll help. Hey, good. That's good for you. You never know when you just might need it. Let's go up this way. Harvey, old pal, old buddy of mine. Best friend? What do you need now, Ron? My buggy's down. My buggy's down. And you know what happens when my buggy's down. I'm going to have to show off my way. What do you think's wrong with it?  Come help me out. And I mean it fast. We have to do this quick. OK, let's go. What a man. What a man. What a man. Joe's coming down with a new minor today, and we don't get this done. Yeah, I hear you. I hear you. I'll tell you. We taped up here on Monday. I'll bet you that's it.  Hey, here it is. I hope that's it. Ron, you go cut the power. All right. Right here. Hey, Jerry, looks like one of our electricians up here, Harvey Rose. Hi, Harvey. Hi, boss. How you doing? Pretty good. I can meet Jerry Russell, a new employee. This is Harvey Rose, one of our electricians here. Hi. What's the matter? Ah, problem with the cable. I sent Ron up to kill the power.  You're supposed to go up there and pull the power. I know. Now go.  Get the power and electrocution. Go. Here, stay with him, Jerry. Stay with him. I don't have a thing. I don't have a thing. So the same situation that Jerry was faced with, when was the last time you were trained in CPR? Do you remember it? Do you think you could handle that situation? It's obvious that Jerry was prepared to handle his situation. Your mind safety training can be as important to you as you want it to be. When it comes to CPR, whether it's an accident at home or an accident at work, it's important to know. It's important to understand. Look at the value of what that could really be. Obviously, accident prevention is very, very important as well. Next time, I'll cut the power and lock it out. To better understand the techniques of CPR, Jerry is going to run through the basics for us. Thank you, Ron. I hope everybody would take advantage of taking a course in CPR. However, I'm going to do over the basics now with our friend, Chris Clean. Number one, you need to survey the scene for safety. Protect yourself. It was pretty obvious in the video. Two, you need to approach your victim, shake and shout. If there's no response, you need to go into the ABCs. Airway, breathing, circulation. Airway, we need to check the airway. We use the head tilt, chin lift. We're looking for expansion of the chest. No expansion. We need to do B, breathing. Seal off the nose and breathe two quick breaths into the victim. After the two breaths, we need to check for a pulse. We slide off the neck area to the carotid artery and check for a pulse. If there's no pulse, we need to start CPR. First off, we need to find the lower edge of the rib cage. We need to work our way up to the sternum. This is our landmark for starting compressions. We need to do a series of 15 compressions. A couple of things to remember is keep our fingertips off the rib cage. We also need to compress down on the chest approximately 1 half to 2 inches. Keep the elbows straight. I'm going to go through a cycle now. We'll see how it's done. 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15. Back up to the head, head tilt, chin lift, squeeze the nose. Two breaths. Find our landmark, 15 compressions. 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15. Back to the head, two breaths. For complete cycles, we need to check our carotid pulse again. Remember, once you start CPR, never stop. Unless the victim revives in some way, better trained people come and assist you or you're just too exhausted to continue. And please seriously consider a formal CPR training class. Harvey, you appreciate CPR training, huh? I sure do, Ron. Thanks a lot, Jerry. Hey, I understand you got another job. Aren't you operating bulldozers somewhere? Yeah, I am, and I'm not going to let you know where I'm working. Good thing it ain't an electric one, huh?


This camera is kind of at a weird angle. I haven't vlogged in the car while driving since I got my new car a few months ago, and I'm kind of in a little bit of a rush this morning. So I just kind of stuck it to the windshield because I didn't have a lot of time to fuss with it. But hopefully this works, okay? Happy Saturday. Welcome back to another vlog. I am on my way to the salon. I have technically two clients, but I have a third one coming in for a quick little fix. But I wanted to say thank you for all of the comments and feedback on my last vlog. That was the one where I was having a really bad day. That was actually like two Saturdays ago now at this point because I was at a town last week. And yeah, I don't know. It was just one of those rough days at work where I was just over it.  Like these are the kind of days that make this job not the greatest. And I like to share those things like the highs and lows of this career and just life in general. But I'm always like a little hesitant because I feel like any time I say anything that's not super positive and like happy and upbeat, I will get at least a few comments that are like, you're always complaining. You're so negative. If you don't like it, then just don't do it.   And my intention is not to come off like whiny and negative. And I did get a couple of comments like that. But for the most part, I had a lot of fellow hairdressers and just service industry professionals saying that they could relate. And not happy that you can relate and have had similar experiences, but it's nice at least like we can talk about these things and feel less alone. And I know there's like, I don't know, some people feel weird about me sharing negative experiences with clients on the internet. That's fine. But it is what it is. And we all have these bad experiences and some people sometimes can be really shitty and inconsiderate. And we should be able to talk about that stuff. So that way we know we're not alone when these things happen. And that way we can learn from each other's experiences. And I feel like anytime I have a bad experience or I hear a co-worker have a bad experience, I'm like, okay, how can we handle that differently next time? So hopefully hearing my stories, my complaining, if you will, can be helpful for other people that are in the industry. Or even if you're not, if you're just a client, hearing about this stuff, maybe it's like, oh, I never saw it that way before. I never realized that when I blow off an appointment last minute and don't call to cancel, that that's wasting that person's time and that person is losing money. And that's, you know, it's really affecting them.  But yeah, like I was saying, I have three people coming in. It's going to be a little bit of a crazy day because things kept getting moved around. I had someone cancel a couple days ago. So I moved a client up a little bit, and then someone reached out and wanted an appointment last minute. So I was like, oh, I should take it and squeeze her in because otherwise I don't have anything available until September. So yeah, now I kind of have myself triple booked, which I normally don't like to do because I don't have an assistant at the moment. So it's a little tricky to juggle that many people at once. And I normally prefer to give my clients like my full attention anyway. I don't want people to feel like they're just sitting and having to wait for me and being like forgotten about or neglected. But every so often, I just have to do that because I have limited availability right now. So I am trying to just like fit in as many people as I can. So that way, people don't have to wait like months for an appointment. But yeah, sorry, I'm going on such a tangent. And three clients today, my first one is new. She's a little bit more of like a color correction. So that should be interesting. And then I have my fix coming in that last vlog that I posted that day I was having, I was talking about how my one client, her hair in the front, like just her money pieces were, she said she was seeing warmth. So I highlighted them a second time while she was there. She still felt like they looked kind of warm. So she's coming back in today, and we are going to redo it. And I'm just going to leave those foils to sit for as long as we need to until they come out as like icy white as she wants. And after this, I'm going to like if she still isn't satisfied, I'm just going to be like, I am sorry. I there's nothing more I can do for you. You think we're just not a good fit for each other. And then my last client is one of my regulars and she is just getting a single process root retouch. So and she doesn't have a lot of hair. So she's pretty quick and easy and also a very sweet angel. I think I'll be able to swing it all and have everything flow smoothly. But we shall see. So this was my first client's hair. She was a color correction. She had bleached underneath like the bottom layer of her hair herself. And you'll see in a second, it was very splotchy and uneven. And then the top half of her hair, she actually box died. And this was her inspiration picture on the right, you could see on the left, like the splotchy layer on the bottom where she bleached it herself. So I let her know that the inspiration picture was probably not going to be a realistic goal, at least for this first appointment, especially because her hair, I don't know if you could really tell from the photo, but it's super fine. And it just felt very fragile and a little bit damaged. She also had told me that for her haircut, she wanted to keep as much length as possible. So I knew that keeping her hair healthy and long was the number one priority. So sometimes you have to pick what you prefer. And in this case, we chose to sacrifice lightness for health and length. So I told her that we could get the placement, the inspiration picture was just very, very blended, a really long dragged out route, but a thicker boulder, but still blended money piece. So that is what I did. I just did a full head of teased slices. And I just changed up my developer strength, depending on like what section I was on her head. Obviously, I didn't want to use anything like super strong on the back. And I left that pre lightened section on the bottom last so that it wouldn't sit in process for too long. Then in between, I took a demi permanent color, and I saturated all of like the little teased sections. That way she wouldn't have any of that like warm, kind of orangey box colored brown left. And it would just be a really nice seamless blend from her natural root color into the blonde. So here I'm just toning her. And then this was her final hair. I didn't have time, unfortunately, to get any good pictures outside and natural lighting. So you can't really see like the true tone of the hair because the salon lighting is very warm. But it was a really pretty beigey blonde. And she was super happy with it. I told her we could do another session if she wanted to get lighter. But she was happy to just leave it as is. And I was really happy with the results too. I feel like everything came out really nice and blended and even and I feel like you can't even tell what her hair had looked like before we started. I didn't end up getting many clips of my other clients, but this was my redo one. I had just popped a few foils in her money piece to brighten it up. And she ended up being happy. Thank God. I'm done. It is two o'clock, two o' four to be exact. I just finished just checked out my last client. It was crazy and it was nonstop. I brought a croissant with me. Didn't get a chance to eat it. I've had to pee since I got here. Haven't had a chance to do that. I didn't have a single moment at all to stop for a second. I've just been go, go, go. But it worked out and I finished right on time, right at the time that I was hoping I would. But now I have all of this to clean up. I have all of these sinks and color bowls over there. Got color bowls in the mixing room and tubes of color I have to put away. So let's do a quick, speedy time-lapse cleanup and lock up and get the hell out. It's almost a week later. So earlier in this vlog, that day that I had recorded was the day where all of this went down. And it's crazy because I literally said in the vlog, I like referred to one of my clients that day as one of my regulars who's super sweet and she's great and like so easy and amazing and da-da-da. I thought, as I said in the vlog, I thought that Saturday went very smoothly. My first client was a color correction. As you saw, I explained the whole situation and everything. You saw her hair, what we had to do with it. And then my second client was like the redo, sort of if you even really want to call it that. I had did her hair a couple weeks ago. She wanted it really, really like white and icy. And the pieces in the very front, just like the money piece, didn't get as bright and as white as she wanted. It was the slightest bit warm and she didn't like that. So I offered for her to come back in so I could re-highlight it to make it brighter. It was literally one little spot. It was very, very quick. It took me maybe five minutes to apply, if even. And she just sat and was totally fine and had her mimosa and was good. And then my third client was just down for a single process. So I thought, okay, that's pretty easy too. Like I said, she's my regular. I already know her hair. I already have her formula. Her hair is very fine. So I know that it's like very quick and easy to do. She doesn't take long to blow dry. And every so often we do highlights as well. This was only the third time I've done her hair. So the first time she came in, I matched up her color. She was new to the area. She had color done by another stylist in a different state. We do a coppery kind of like strawberry blonde base color. And then she gets highlights to add dimension to it. So the first time I color matched, got it perfect. She was super happy with it, loved the color. We did a couple highlights to add the dimension, brighten it up, whatever. And then I told her, let's not do highlights every single time because if you keep doing that, the base color can kind of get lost in the highlights. You end up getting a little bit too blonde. And rather than having to then throw low lights in like that to me is just so like just doesn't make any sense. So I was like, let's just do highlights like every few appointments. You know, like we can kind of just play it by ear and see when you feel like you need it. And the first two times I did her hair, she was super happy and she loved it. And she just kept gushing over like how happy she was, how much she loved the color, how she felt like it just complimented her so well and it lasts so well, looks so good, whatever. She was happy and always like so nice to me and so pleasant. And the first time I did her hair, she was like technically double booked, but it was my friend that was there at the same time.  So like she can just hang out and chill. She came in for her second appointment. She was single booked. She was my first client of the day. Nobody else came in until after I was done with her. Then her third appointment, which was earlier in this vlog, this past Saturday, I had her technically triple booked and she did have to sit a little bit. Her appointment time was supposed to be an hour and a half long. She was there for two hours.  Obviously her color has to sit in process.  Like I have other things to do. Whether I have other clients there or not, I have to go clean up. I maybe need to go use the bathroom, maybe eat something for the first time all day, drink some water. But anyway, her consultation, you know, I was like, if you feel like you want to do highlights, we can definitely pop some in. But I don't really feel like you absolutely need them just yet. I do think we can stretch it and wait another appointment and then next time we'll definitely do some. And she was like, oh, yeah, okay, that sounds good to me. That's fine. So I went and mixed up her root color. I put that on. We chatted while I was doing her roots and then she had to sit in process.  But I had set a timer and then once that timer went off, I went and I rinsed her color out and it all lined up and flowed really well. She was there at the end of the color correction appointment when the girl was leaving and I had, you know, said like, we didn't get as bright as you wanted, but blah, blah, blah, all that. So she wasn't there when the girl first came in to see what her hair looked like originally. She was not there during the consultation. She wasn't there during the application process. She had no idea what I did to that girl's hair, what the situation was, what the backstory was, nothing. Also is not a cosmetologist herself and does not know anything about hair color. I finished everybody. I have this lady as my last client blow drying her hair and at this point I'm like, okay, she's my last one left. I'm gonna really take my time, do a nice blowout. I don't want her to feel like she was, which by the way, she was not neglected because the whole time she was in the same room as me. I was right there, the chair next to her. I kept asking her, are you good? You feel okay? Can I get you anything? She kept saying she was fine. Oh no, I'm good, honey. Okay, you know, like, I couldn't understand if I left you in another room and I just disappeared for like an hour and you were like, what's going on? Did she forget about me? You're right there. I'm right there. If you need something, you're like, I'm still trying to talk to you and, you know, I'm still acknowledging and that you're there and trying to give you attention, but I'm also just working on other clients. Like that's what a lot of hairstylists do. Like that's, you know, anyway. So I finish her hair, I do her blowout and she's like, I just, I'm just not loving it. I'm not. I don't like this. Like, oh, what are you not? Because I also mind you at this point, I just had this crazy chaotic day. I had to pee since I got there. Didn't have time to do that. Didn't have a single second to do anything. I was go, go, go nonstop the entire time. So I'm like, I saw off to pee. I just, I have so much to clean up because I wasn't able to clean at all while I was working. I just wanted to be done. And I was like really relieved at that point, like, oh, finally, like I'm, I'm finished. And this day went really smoothly. Like that color correction went so well. Like I was feeling really good. Like everybody was happy. Everything was good. And then for her to be like, I'm not happy. I don't like this. I'm like, wait, what? I didn't even know how to respond because I was so confused and like genuinely shocked because like, what do you, what don't you like about it? I did the exact same color that I did the last two times because I made that formula for you and I wrote it down day one. And I've, it's the same thing I've been doing. So nothing has changed. Why do you suddenly not like it now? So I was like, is it, do you feel like it's a little too solid at the root now because we didn't do highlights? And she was like, yeah, I think that's, I don't know, she wasn't really communicating well what she didn't like about it. So I was like, well, you know, I did the same color that I did the last few times. If you feel like maybe it just is a little too solid for you. We'll just definitely make sure to do highlights next time. I just didn't want to do them too much because like I said, I felt like if we overdid it, then it would start to look too blond. And I know you really like the coppery strawberry color. She didn't ask if I could highlight it. Then she didn't ask if she could come in any sooner to do the highlights. Like she wasn't really giving me much in a perfect world. I should have said, okay, let's let's add some highlights now. I didn't realize that you were going to feel that way about it. So we can just add some highlights when you've had a long day. And it's just been nonstop. And like, whatever, I'm not trying to make an excuse, but it's just the reality. And I know that my fellow hairdressers can relate. When you've just had a crazy chaotic day and you don't have anybody to help you. And at this point, I was the only person in the salon. Everybody else had went home. Front desk had left. I had to check all my own people out myself, which isn't a big deal. But it's like, it takes that extra time. And I was really trying my best to not have anybody sit around and wait, you know, I was trying to be as efficient with my time as possible. Oh, and then she also had said to me, can you not double book me anymore moving forward? And I was like, yeah, I apologize. If you don't like that, that's totally fine. I normally don't double book clients. It's just was a crazy day today. You know, I've had limited availability and I've been out of town. So I've just been trying to fit everyone in that wants an appointment. I wasn't anticipating that it would be a problem. So that that is totally fine. I will make sure moving forward. I can book you as my first client of the day. That way, there's no chance that there will be any overlap. She paid, she booked her next appointment and then left. It seemed okay. She didn't seem like that angry either. Like, I don't know. I was just kind of like, we'll do highlights next time then my customer service definitely could have been better that day and I'm not trying to make an excuse for that. And it's more than fair for her to not want to be double booked and to want to go to someone that will sit there with her while she's processing and talk to her the entire time and give her their full 100% attention throughout the entire appointment. That is totally fair to want that. And for her to feel maybe like I neglected her, like I wasn't prioritizing her enough. That's totally fair. But I thought like, we addressed everything. We discussed that I will not double book her anymore moving forward. So that's taken care of. We talked about how we'll do highlights next time. That's taken care of. I thought we were good. Next day, I get a text from my boss and she copy and pasted an email that this client sent her and it was just ripping me apart. Basically saying that like, she didn't have a good experience. She wasn't happy with her hair. I should have highlighted it when I didn't. I had three clients at a time and I wasn't tending to her enough, which is all like whatever. Fine, fair. That was your experience. That's how you feel. Fine. But then she starts talking about my other clients and she said that she had one girl there that was a redo that she was fixing because she wasn't happy with her hair the first time. You don't know the situation. You don't know what her hair looks like. You don't know what the redo was or what the issue was with her hair. And then she was talking about my color correction client and how, oh, then she had another client and she told her that it didn't come out like the picture, but they could lighten it and do another session next time. That's a very common thing, even if she wasn't a color correction. If you are coming in and you are trying to go from a dark color to super blonde, most of the time it is going to take multiple sessions to get you where you want to be, period. Like that's just how it is. That's how it works. But especially when you are a color correction and you saw how many different colors were in that girl's hair and how uneven and splotchy it was and like if you could feel the actual texture for hair too, like the fact that it was kind of damaged to begin with, played a big part in it as well. That's just, that's not how these things work. It's not like you show me a picture and if I'm a good stylist, I can give you exactly what the picture looks like and then that's it. And it's easy, simple. No, like it has nothing to do. That is not a reflection of me as a stylist or my abilities and my skills.  No one is expecting you to, but don't speak on things that you know nothing about and not only speak about them, but go and email my boss and try to what, get me in trouble? Like what is the point of even bringing up my other clients? It's none of your business. It has absolutely nothing to do with you. The outcome of their hair, what they were there for, whatever does not affect you at all whatsoever. You're trying to use that as ammunition to tell my boss that I don't know what I'm doing. The conclusion to her email was that she wants to be with someone that's more experienced because she just doesn't trust me, doesn't think I'm experienced enough and doesn't think that I have good knowledge with hair color. Even though the last two times I did her hair, she was raving about how much she loved it and was super happy with it. Now all of a sudden you had one bad experience because I didn't give you the attention that you wanted. Now all of a sudden I'm a terrible stylist. I don't know what I'm doing and because I didn't do highlights on your hair.  I couldn't understand if the color was really bad and just didn't come out right. It was uneven if it didn't match with the rest of your hair, if your hair got damaged, if there were splotches or I messed up your haircut or you know like things like that. No, I didn't do highlights on her hair. Oh and so she specifically said that now her hair looks like she just threw Sally's box color on it. I obviously explained like the full situation to my boss and she knows my experience and she knows that I obviously know what I'm doing. I hate feeling like now I have to defend myself and explain myself but like what was the point? It's one thing if you're going to complain to like your husband or your friend or whatever about it like oh and then she had these other clients there that but to go tell my boss what is the point of that? Like what was your intention there? To get me in trouble, to have for there to be some type of repercussion, to get me in trouble, to get me fired. What did I do to you that you hate me so much now all of a sudden when you've had good experiences with me before? I know that she like has some stuff going on in her personal life and I was just on the phone with my mom a little while ago and I was like you know maybe it's that. Like I'm trying to just give her benefit of the doubt and like not take it personally and like maybe she just has stuff going on and she's just kind of lashing out and maybe I feel like when you have a lot happening to you that's like out of your control when you finally do have something where you feel like you can take control a little bit you take that opportunity and you might lash out on someone that doesn't necessarily deserve it but my mom was like yeah but I could understand if she was like making a scene in the salon like in the moment but the fact that she went home and like slept on it and like waited a whole day and like typed that out and then still chose to hit send like that feels very malicious and like thought out and not just like a heat of the moment kind of thing. It's really not a big deal and that's the thing I feel like whenever I vent about this kind of stuff like I said in the last vlog I feel like I always will get comments where people are like well you should just not do this job then or you should do this at the end of the day it just is what it is you're not going to always make everyone happy you're not going to always click with everyone and the way that you do things a bunch of people might absolutely love it and think that you were the best and then there's some people that think you suck that's fine you know it just is what it is and there's no avoiding it you can be the best stylist out there and you can try to be as perfect as you can but at the end of the day we're human and sometimes you just have a bad day where you're stressed you're overwhelmed maybe your schedule is a little bit chaotic maybe like you're running behind because of something you're rushing whatever like shit happens sometimes or maybe your client it's just really impossible to please and it's difficult and you know what I mean like you just can't avoid this kind of stuff and it sucks that just a couple weeks ago in my last vlog I had a rough day and now I had another one like back to back but really like in the whole like past year almost since I started doing hair again it's been smooth sailing and it's been really great and I haven't had any issues with clients it was bound to happen obviously that client wasn't the right fit for me and that's totally fine and it's for the best it's kind of a relief to like not have her on my schedule anymore and yeah I don't mean to like harp on it and make it a bigger deal than it is but I do like to share these things a because it's nice to vent but b I know that I don't know whenever I go through experiences like this it obviously now days later I'm just kind of like all right whatever I've bitched about it enough I've processed it I'm like it's fine but still like it really sucks when stuff like that happens because it's like so shocking and then you feel terrible and you replay like everything that happened or like okay what went wrong like what should I have done differently and you feel like a failure and you feel so alone like I remember sitting there thinking like I know that this happens all the time to other stylists but it would be so nice to like talk to somebody else or hear somebody else's story and hear that something similar happened to them recently because then it would just make me feel less alone and make it feel like okay this just happens it's normal it's common so that's why I like to share this stuff too so that you know when it inevitably happens to you at some point because it's unavoidable you're not alone it is what it is try to it's hard to not take it personally especially if like I feel like about it I feel attacked it felt very personal so it's hard to not take it personally but I'm trying to just be like just a job and can't satisfy everybody it worked out for the best anyway and also I just felt like I because I had vlogged that day too I was like I can't just leave it off there like I have to share what ended up happening because it was like wow what a turn of events that's about it I'm gonna go like do my skincare and get ready for bed I'll see you in my next video bye