When you talk about Shiva, there is no parentage, there's no place of birth. It's very common to refer to Shiva as Akshah Swaroopa. Akshahs means always those kind of beings which are not human. All the enlightened people who've been… How many did you meet? Like I've heard about many. Like, you know, say Krishna or Muhammad or Ram or Christ, Buddha, you know, all the enlightened people who've been on this planet, there is some sort of mention of their birth or death. But when it comes to Shiva, like you say, and I've read that he was self-created, and I often ask you this question, that did he like disappear into thin air and apparently something like that happened? He couldn't even have biological children with any of the women he was married to. Also, he… he… At least you can't blame him for the population. Sadguru, I'm coming to something very important. There is a theory… I thought population was very important too. There is a theory that Shiva is alien. My favourite director, Christopher Nolan made this film, Interstellar, which is one of my favourite films, where they are constantly referring to certain beings as they. They are communicating, they are talking to us, they are doing this. But they never really clarified who they were, like were they aliens, were they gods, who they were. And, and, and Sadguru, like this, this… I think I felt it in… like when, when any creative idea comes to me, it has absolutely no intellectual grounds where I can go back and track it down. It's literally like a mail dropped in my head. It seems like it's from the outside space. This is not a confession. I know it's a confession, but, but, but Sadguru, is it that we are being operated by an external sort of outside beings? Is it that? Well, people who have no faith in human intelligence are looking up that intelligence will come from somewhere else. What we need to understand is, see, there are certain things which are very significant things in this country, which unfortunately this present generation has completely forgotten or very few people are reminded. And the rest of the world, some places they recognize, rest of the places it's not there. What the thing is just this, here we consider things like this. For example, in yoga, we call your spine the center of the universe, we call it Meirudhanda. That means it's the axis of the universe. What is a universe? Please understand this. Today scientists are admitting it is an endless universe. Forever we've been saying it's an ever-expanding universe. So we said your spine is the axis of the universe.  Even without putting any load, most people's backs are hurting badly. They can't even walk around or do anything. If this becomes the axis of the universe, what will happen? Why we are saying this is, see, you know there is a universe or you think there is a universe only by your experience, isn't it so? If you did not experience, if you could not see this, if you could not see like this and feel like this, you wouldn't know there is a universe. Only because of your experience, there is a universe. And the center where your experience is being transmitted is through your spine. If you cut a few wires in your spine, you will have no experience, even of the body, forget about the universe. So because your ability to experience the universe is rooted and centered in your spine, we are calling your spine as the axis of the universe. Suppose this hall, see now we know the boundaries of this hall. Now we can debate whether this is the center of this hall or that is the center of this hall. Suppose there are no boundaries to this hall, how would you decide which is the center of this hall? Where you are is the center of the hall, isn't it? From this basis, we developed a whole possibility for a human being, how not just to believe these things but to make it into a living experience, it is from this the word yoga came that the inclusiveness happens, not because I tell you, oh, I love you, you love me and all this stuff. Inclusiveness happens simply because you obliterate the boundaries of your individuality.  All that will last for some time, tomorrow if they do something that you don't like it'll be finished.   It may be large or small. No, I'm not talking about body being large. It may be large or small but it has a boundary. But there are dimensions which have no boundary. What doesn't have a boundary is non-physical in nature. So our focus has always been on that dimension which is non-physical. That is why Shiva became the most important thing because Shiva means that which is not, that which is non-physical. Now is he the yogi that we're talking about, is he a human being, is he, did he come from somewhere else? See there are things, as you said there is no parentage. When you talk about Shiva, there is no parentage. There's no place of birth. There's nobody saw him as a young boy to grow up. All the time when we saw him, he was about the same age. And we don't know where he died. Such a significant human being even in those times, if he died somewhere, there must have, they should have built a temple, they should have built some kind of a monument for him. Nothing like that happened. So there is no birth, there is no death, there is no parentage, there is no siblings, there is no anything to prove that he was here. Does it mean to say we can assume he came from somewhere? Not necessarily. But in many of the, if you look at the lore, it's very common to refer to Shiva as Yaksha Swaroopa. This means, Yaksha means always those, those kind of beings which are not human, but who supposed to have existed in the natural environment in this planet, in the forest and other things. Whatever we were referring to some kind of beings or creatures or whatever you want to call them, who are not human in nature. So many, many times in the lore, you will see any number of songs and other things talking about Shiva as a Yaksha Swaroopa. So there are many things which point, but there is no specific proof that he came from elsewhere.


Any person who occupies the position of Republican president has a duty and responsibility to deliver to the expectations of the people. And here we are not talking about exceptional performance, no. We are just talking about basic performance. We are talking about someone being able to deliver electricity to the people so that the people can do their jobs. If Haga Inde Hilema is failing to do that simple job and he is failing to put on the table a tangible plan of action of how he is going to end roadshedding, then he has no business continuing being in state house. He has no business continuing being in state house. It means that he is not useful to the Zambian people. And when someone is not useful, it means that they are useless.  And yet you and I, countrymen and women, we continue to fund his lifestyle. We continue to buy fuel for his motorhead which has to move from state house to community house every day. We continue to fund his foreign trips.  He is failing to discharge his basic responsibilities. We have someone in state house who is not useful to the people of this country. We have a president in state house who is useless. So the question then becomes what is the point of continuing to keep a useless president in state house? A president who cannot solve the basic problems of the Zambian people. A president who cannot give hope to the Zambian people in terms of when and how the problem of roadshedding is going to be resolved. The president was given an opportunity to address the nation on the issue of roadshedding. He is talking about traveling to Abu Dhabi to go and attract investors to come and invest in the energy sector of Zambia. Is that an immediate solution to the problem at hand? We have an urgent problem of roadshedding which cannot be resolved in the next 10 years or 15 years. That is too far. We need immediate solutions to the problem of roadshedding. People need to make a living out of their lives. Without electricity, people are not able to make a living. So you can clearly see there, countrymen and women, that there is a total disconnect between President Haqqa in the Ichirema's mindset and the problems that this country faces. When we have a problem of continued roadshedding, his solution is that he will travel to Abu Dhabi to go and attract investment into the energy sector. When is that going to materialize? This investment is not going to be available in Zambia. This roadshedding is not going to be available in Syria. So you can see that in the president's mindset, there is no need to make a living out of the problems of roadshedding. If the problem of roadshedding requires immediate solutions, President Haqqa in Ichirema is supposed to give us solutions which should be implemented in the next 2-3 days, maximum one week. Maximum one week. But no roadshedding in Ichirema. 12 hours. I don't think it's up to me how 12 hours roadshedding, but it's almost 30. Maraiti, Yabuera, 0-1, you are under 0-5. Then Yabuera foot 18 hours, you are under 0-1. Is that a solution? Is that a solution? It's not a solution to the problems and challenges the Zambian people are facing. We have a president in office who has clearly failed to deliver to discharge his basic responsibilities. And when a person fails to do their job, it means that they are useless in that position. So we have a useless president occupying state house. And the question should be, why should he continue occupying state house when he cannot do his job? What is the point of having a president who continues to do his job and continues to occupy state house? He is supposed to vacate state house so that state house muja will put another person who can do the job and do it properly. President Agenda Ichirema has got no moral right to continue being in state house. He has no moral right to continue being driven in those luxurious vehicles in that motorhead.  He has no moral right whatsoever.  He has no moral right whatsoever. That is why he needs to resign and resign immediately. The reason that he needs to resign there are 10 reasons basically. There are 10 reasons why Agenda Ichirema must resign immediately. The first reason is that he is useless. That is reason number one. He is a useless president. Reason number two, why he needs to go, why he must leave office is because he is not useful. He is not useful at all. The third reason why he must go is because he is useless again. He is useless for the second time. The fourth reason why he must go is that he is not useful again for the second time. The fifth reason, number five reason why Agenda Afuni Koshta resigned as president is because he is useless for the third time. Third time useless. He is not able to do his job.  Number five, number six, he is useless again. He is useless, he is not useful to the people of this country. He is not useful.  So he must go.  He is useless, completely useless. Number eight reason. Number nine, he is very, very useless. He is not useful to this country. Not at all. He must go. He is not useful at all. He is useless, very useless. Number ten reason why he must go is that he is totally, totally useless. He is not able to do his basic functions. Why should we keep a person in state house we are finding Tim Gurira Vakudia who is not useful to this country.


Just to introduce myself, my name's Keith Russell. I work for the Australian National Data Service. I'm your host for today. My colleague Suzanne Sabine is behind the site scenes, co-hosting the webinar with me. Just a usual little bit of background. The Australian National Data Service works with research organisations around Australia to establish they will have them trusted partnerships, reliable services and enhanced capability in the research sector. We work together with two other increased funded projects, Research RDS, Research Data Services and NECTA, to create an aligned set of joint investments to deliver transformation in the research sector. So this webinar is part of a series of activities we are undertaking to which aim to support the Australian research community in increasing our ability to manage our research data as a national asset. So as I mentioned earlier, this is a third in a series of webinars around FAIR, so we've already had the webinars on findable and accessible and today interoperable, next week reusable. So today I will give a brief introduction about what is interoperable as described under the FAIR data principles in 411. And then I'm very grateful that Simon and Jonathan have available to talk about what they did in practice in the in the Osnome project to make their data interoperable. I think it's a great example to show how this quite complex topic can actually be carried forward in practice. So this is what 411 says about interoperable and first of all a few things to keep in mind. So just reiterating a few things I mentioned in the very first webinar. So when they talk about data and as you look at these headings you'll see that they talk about data and metadata so interoperable applies both to the metadata describing the data collection and the actual data itself. Another point to keep in mind is throughout the FAIR principles they think a lot around not only data being usable for humans but also for machines and that provides a huge benefits in bringing together disparate data sets in bringing together bits of knowledge that are distributed over different data sets. And interoperable is a key element there to make sure that data can be brought together and actually can be, we can get those benefits out of bringing data together which will enable new knowledge discovery, new relationships to be discovered, new patterns to be recognized, all those pieces of work. So as we look at these three headings that they have listed under interoperable, first one there is that data and metadata use a formal accessible shared and broadly applicable language for knowledge representation. To keep in mind there is that not only for you as the researcher or the researcher that has created the data but also for another researcher that wants to understand the data and use the data it's useful that they understand the language you've used and that is a standardized language something that other other other users can also pick up and use. So ideally that is the case for the metadata, that is definitely the case for the metadata and ideally that would also be used in the actual data itself. Very basic example, if a researcher has observed that they saw a magpie they can write in I saw a magpie but it's much more useful for a researcher somewhere else on the other side of the world that you write in that it's an Australian magpie and that is a Craticus tibogen. That means that a researcher on the other side of the world using a standard language will actually be able to better understand what you meant and what that description is about. Now it's not just in the actual wording used in the vocabulary used but it's also in it's useful to have a framework around that which will allow the data to be also be machine readable and picked up by machines and used and interpreted. Now one obvious example which gets mentioned quite a lot is using RDF and ontologies. That is quite common in the life sciences and a number of life science researchers and that were quite active in the force 11 group but one thing they emphasize is that it doesn't just have to be through RDF and ontologies there might be other solutions for this and they don't want to make it exclusively through those technologies so that's something to keep in mind regarding the making of data interoperable that's what I've invited Simon and Jonathan to come and talk about and they'll be able to talk about it in much more detail. The second point here is around vocabularies and using vocabularies and they emphasize that if you use a vocabulary well first of all try and use one that already exists or is agreed on by the community if you have a term or if you have terms in there that are not in that vocabulary but otherwise it fits try and get them added to that vocabulary and finally if that is not possible then only then and only then start creating your own vocabulary so please don't go out and create vocabularies for everything rather look if there is already a community agreed to a vocabulary. Also make sure that that vocabulary itself is fair so findable accessible interoperable reusable so if in your data set you should have a reference to that vocabulary you are referring to and make sure that that vocabulary can be found just as long as your dataset can also be found. Final point they make is that the data and the metadata should include qualified references to other data and metadata so what they mean there is that shouldn't just be a reference to another dataset for example but also an indication what that relationship is so it's not just it's related somehow to this other dataset but perhaps it is a subset of another dataset or it builds on another dataset using standardized terminology. A little more on qualified references from the perspective of the metadata especially it's valuable to not only refer to other players or other elements around the around your dataset but to do that using identifiers so for example if you are describing your dataset and saying well it was created there was somebody was involved in creating that dataset provide a qualified identifier that that person was for example the author of that dataset and if possible also use an identifier to identify that person that allows other relationships to be made and it allows further connections to be made and that information to be picked up and used especially for in machine when being analyzed by machines so just a list here of possible identifiers these are just examples there are more identifiers out there but for example if you're referring to an author include their orchid if you're referring to a publication use the DOI that is related to that publication if you are referring to software nowadays you can assign a DOI to a software package and refer to that DOI etc.


I found 14 of the best side hustles that you can do to earn money in 2024. And some of these side hustles people are making millions of dollars a year with, and others they're really good just to make a little bit of extra beer money every single month. And there's gonna be a wide range of different side hustles so depending on who you are and what you want, you're probably gonna find something on this list that's gonna be good for you. And I made sure to include ones that you probably haven't heard before. So if you appreciate me doing this type of content, go ahead and let me know by gently tapping that like button and let's jump into it with number one on the list, which is going to be a TikTok NPC. So what exactly is a TikTok NPC? Well, NPC stands for non-playable character.  Well, it's 2024 and you can make money doing just about anything it seems these days. So basically what this is is you live stream on TikTok and then people pay you to do certain on-camera actions. And if you don't think you can make money doing this, well, Pinky Doll is making millions of dollars a year doing this and she makes $2,000 to $3,000 per stream and often does multiple streams a day. Yes, this is actually a way that people are making money. And there's this article I found where she says, I don't care about the haters. What's important is my son is going to have a beautiful life. So I have mixed feelings about this.  I'm not sure why people are spending money on this type of thing. So that being said, respect to her for figuring out a really good side hustle and figuring out how to make millions of dollars from weirdos online. And it's not just her. There's a lot of other people that are making money doing this.  But if you can do that, you can make a ton of money. So yeah, this one is very interesting to say the least. I don't know how long it's gonna last. This might just be a fad that only lasts like a year or a few months. But right now people are making a lot of money doing this. I'll go ahead and give this one an eight out of 10 opportunity score, although I don't know what it's gonna be next year. What's up guys? So we're gonna be having a live training where I'm going to be teaching you how to grow and make money from your YouTube channel, okay? So this is gonna be stuff that I've never taught before. It's probably the only time I'm ever gonna teach it. So definitely you wanna show up for it. And it's gonna be at Tuesday, 8 p.m. Eastern Standard Time. Okay? So the link to it will be down in the description or swipe up or whatever it'll say it on the screen. But definitely check it out. You don't wanna miss out on this. Next is going to be one that's much more stable and that is shoe flipping. So flipping items is probably the oldest business known to mankind. You basically buy stuff at a low price and you sell it at a higher price. It's that simple. And the way you get good at this is having knowledge and expertise in whatever types of items that you're flipping. So I flipped many different items throughout my life from cars to bikes to different electronic equipment. And I've made a ton of money doing it. And the greatest thing is you can actually just start as a teenager. I started when I was like 12. And sneakers are some of the best items to flip. In fact, there's entire YouTube channels dedicated to sneaker flipping. There's an article of this person, for instance, who makes over $10,000 a month flipping sneakers. And here's a YouTube channel that's all about sneaker reselling. So yeah, this one is really good and just flipping items in general is a really good side hustle. Again, especially if you have a lot of knowledge about these things.  I'm gonna give this one a nine out of 10 opportunity score. Next is making tutorials on YouTube. So there's all kinds of different random niches out there where you can make a ton of money on YouTube and you don't have to be incredibly charismatic or be a genius about the videos that you select. There are certain niches out there where you can make really high CPM, which basically means how much money you get paid per 1,000 views. And all you have to do is just make tutorial videos. And in some cases, if you're smart about it, you can even put affiliate links in the description. Or if you really take it far, you can make your own products and services and sell them on your YouTube channel. And there are literally millions of people around the world that are making money off of YouTube doing this. I, for one, was able to get to the six figure a year mark very quickly with this channel. And now after a few years, I'm making six figures plus per month. So this is absolutely possible for anybody out there to do this. And by the way, I do offer coaching for a few people per month. I've actually coached a bunch of people one-on-one in the past and helped them start successful YouTube channels as well. And I just really enjoy this because I'm kind of a YouTube nerd. I've been watching YouTube since I was a kid. And I really enjoy teaching other people how to get success on YouTube as well. However, I am pretty picky about who I work with because I have limited time. So I typically only work with people who have already tried to start a YouTube channel or business owners that want to start a YouTube channel. So people who own service-based businesses like SMMA or coaches, consultants, or different types of online service providers. So if you fall under those categories, you can apply for my coaching by clicking the link down in the description as well as the pinned comment below. And if you're qualified, you can actually get a free consult with me. So yeah, I think YouTube is incredible. If you try to start an entertainment channel like a vlog or a video game channel or a travel channel or something like that, it's very difficult to make money. But if you start an education-based YouTube channel that you're solving real problems for real people with, it's much, much easier. So I'm gonna go ahead and give this one a 10 out of 10 opportunity score. I think creating content is probably the easiest way to make really big money online, not just a tiny little amount, but really big money. And I've done it myself, so I know that it's true. Next is going to be Amazon Flex. And this is basically where you deliver packages for Amazon. So it's kind of like Uber or Uber Eats except you're delivering packages. And there are actually people who are making over $1,000 a week doing this. And certain times of the year, you can make even more. Now this does depend on your location because there's a lot more need for Amazon drivers in certain locations. But most drivers earn between $18 and $25 an hour. So yeah, this one is pretty good. It's a legitimate side hustle. There's probably tens, if not hundreds of thousands of people out there that have made money with this. So I'll go ahead and give this one an eight out of 10 opportunity score. Next on the list is going to be a mobile car wash. And this is also referred to as a walking car wash. And this is basically where you go and wash and detail somebody's car wherever they are. And people who have a lot of money are willing to pay for this because they don't wanna spend the time to go to the dealership, get their car washed in detail. Because that typically means they're gonna have to wait an hour or more at the dealership. And people who have a lot of money are willing to spend a lot of money for convenience. And there's a video I saw on YouTube of Randy Roblero and he makes about $77,000 a year with his mobile car wash and he's only 22 years old. So yeah, this is another legitimate side hustle. It is gonna be better in some areas rather than others. But with that being said, I'll give this one an 8.5 out of 10 opportunity score. Next is going to be writing articles online. So this is exactly what it sounds like. You're going to be writing articles and then publishing them online. A lot of the time you will be working as a freelancer. In some cases you may get hired by a business full time. But there's many, many other ways of making money by doing this. Now there's a lot of people who try to do this and they try to make money with it and they make one massive mistake which I always like to say over and over again to not do. And that massive mistake is they try to be a generalist writer. And that basically means that you'll write an article about anything for anyone. You don't want to do that. Maybe you can start off by doing that but quickly you want to figure out what your niche is. It's very important that you niche down and you become an expert on writing articles any particular vertical. So for instance, you could write articles about investing and you could just get really, really good and familiar with investing, consume all the content on it. And that way when you write the article it's going to be top notch. Cause it's very easy for people to tell when somebody writes an article about something that they have no idea about. So a really easy way to get started writing online is to start writing on the website medium. And they actually pay you AdSense for the ads that are shown on the article. And you make on average about $13 per 1000 words that you write. However, you can make much, much more than this. Another really easy way to get started is to start writing on websites like Fiverr. And then there's all kinds of different freelancing writing websites out there that you can get started with as well. But again, the way you make the big money is you get really good at a particular niche and you only write for that niche. Cannot emphasize how important that is. And most people don't do that and that's why they quickly burn out and quit. So yeah, this can be really good if you do it the right way. And of course, yes, you can use AI to help you write these articles but it's not going to just do all the work for you. But I'm going to go ahead and give this one an 8.5 out of 10 opportunity score. Next is going to be starting a podcast. Now, this is one that's really hot right now. I think podcasts are one of the easiest ways to make money. However, it is going to take you some time to make money with a podcast typically. This is not something where you can make it and just start making money right away. In my opinion, YouTube is generally a little bit faster, especially if you make educational content. Podcasts on the other hand might take six months or a year before you start making money. But once you start making money, it's going to compound quickly. Another great thing about podcasts is they have an extremely long shelf life. So YouTube channels, for instance, oftentimes only last five to 10 years and then people just kind of stop watching them and then they just kind of die. Podcasts, on the other hand, and radio shows in general are known to last 30, 40, sometimes even 50 years. So podcasts are an incredible long-term investment. Now, not only can you make money by creating podcasts but you can also help other people create podcasts. There's lots of different jobs in the podcast industry. And I actually helped one of my students, David, get a job in podcasting. So yeah, this one is really good but it's also long-term so I can't rank it very high because chances are you wanna make money relatively quickly. So I'll go ahead and give this one a seven out of 10 opportunity score. Next is going to be starting a newsletter. Now, there's two different types of newsletter. There's paid newsletters and then there's free newsletters. With paid newsletters, people actually pay to be able to read the content. These are typically extremely highly curated pieces of content and they're so good that people will actually pay to read it. With free newsletters, they can also be pretty good but a lot of the time, in order to monetize them, you have to sell stuff. So you're gonna be either creating your own products or you might be sponsoring people or you might be dropping affiliate links in the newsletter. And basically people would sign up for these newsletters and then they get them in their email maybe something like once a week. And there's a story about a guy who started a newsletter about his job which is product management and he makes $2 million a year just talking about product management and how it relates to technology. So yeah, there's a ton of opportunity here both on the paid newsletter side as well as the free newsletter side. And again, the secret to this is niching down making sure you're talking about a particular niche and you're solving real problems for real people. Now, this is one where I have seen newsletters blow up really quickly. But again, it's probably gonna take you some time to start one of these and start actually making money with it. So I'll go ahead and give this one a 7.5 out of 10 opportunity score. Next is offering digital marketing services. And this is where you could provide a range of different digital online marketing solutions for different types of businesses. And these could include things like social media management, search engine optimization, content creation, email marketing, online advertising and also managing ads. And this is something that is relatively easy to get into. I've actually interviewed a bunch of people on this channel that have gotten jobs in digital marketing and they didn't have a college degree or previous experience. For instance, Brian was able to land a digital marketing job and he was 59 years old. He didn't have any experience whatsoever in digital marketing and he was able to land a job at 59. So if someone at 59 can do it, you can definitely do it as well. And by the way, they all got their jobs by learning from my friend Seth. And he's basically like the godfather of getting people jobs in digital marketing without a college degree or previous experience. He's helped thousands and thousands of people do it. And he actually does have a free training where he'll teach you what digital marketing is, the different types of digital marketing and whether it's a good option for you. And you can check that out by clicking down in the description as well as the pinned comment below. And there's so many different ways to get started with this. I mean, you can offer your services on something like Fiverr or Upwork. And again, it's very important that you only offer one service, right? Pick one thing that you want to get really good at and then offer it to one type of company or person. So for instance, you could offer SEO services for Ecom companies. And yeah, this one is phenomenal. I'll go ahead and give it a 9.5 out of 10 opportunity score. By the way, if you're enjoying this video and you think of somebody else out there who might also enjoy it, go ahead and share it.  I grow by word of mouth. And I've seen lots of comments about people who got sent here from their family members or their friends and I always really appreciate seeing that. Next is going to be photography. You've probably heard about this side hustle a million times before, but what you wanna do to actually make money with photography is make sure that you niche down again. So for instance, I recently met a guy who has a photography studio and one of the things that he offers is creating YouTube thumbnails for people. So he basically takes a bunch of pictures of you and he makes them really good, very vivid, very clear and they're designed to be used in YouTube thumbnails. And this is something that I kinda had to figure out on my own becoming a YouTuber that it's important to do this. So it's something I had to kind of figure out by myself and it would have been really nice if I just had a photographer to do this for me. So depending on the area you live, this is the kind of service you could absolutely offer and make a ton of money with. So yeah, there's a lot to be said about photography. I mean, you've probably heard about this a million times on the internet before, very important that you niche down. There's certain niches where you can get paid much more than others. I'll go ahead and give this one a 7.5 out of 10 opportunity score. Next is going to be writing review resumes or helping people with their resume in general. And this is basically where you review somebody's resume and then you put a bunch of notes on it to help them make it better. Or in some cases, you just change the resume yourself. Now, this is another one where you want to niche down. So you only want to be working on a particular type of resume for a particular career. So for instance, if you're somebody who got a job as an accountant, you would want to help other people get jobs as accountants as well by reviewing their resumes or helping them make it. And the reason you just wanna stick with one career is because you are going to be able to very quickly see once you've reviewed a bunch of resumes, the common mistakes that people make. And you're going to have an insight on what types of things that hiring managers and business owners are looking for because you're so familiar with the career. And there's a story about a 35 year old teacher who brought in $2 million from his resume writing side hustle. And I can almost guarantee you if you reach out to a resume writer and they're specialized in the career that you're actually trying to get into, you're going to get much better work than if you just reach out to a general resume writer. And so this is a really cool gig that you can offer on places like Fiverr or Upwork and most of the people on there just offer general resume writing. And so you can stand out by offering a specific type of resume and you're going to be doing much better work and your customers are going to be happier. So it's a win-win for everybody. So yeah, resume writing is a really good one. I've actually seen a bunch of different people make tons of money from doing this. There's another guy I know who sold his business for millions of dollars and he basically helped people get into the finance industry. So yeah, this one is really good. I'll give it a nine out of 10 opportunity score. Next is going to be creating handmade crafts. And this is one that you can make money locally or you can sell on websites such as Etsy. And I remember I was traveling one time and I was staying at this hostel and I ran into a girl who actually makes a full-time income from selling stuff on Etsy.  It's just like a ring that has kind of like an eye on it. And she was making a ton of money doing it. And there's this girl who talks about how she makes $1,200 a week with handmade crafts. So there's lots of different reviews online of lots of different people that are making money doing this.   So yeah, this is a really good one. You legitimately can make good money from this. I'll give it an eight out of 10 opportunity score. Next is going to be bush trimming and landscaping. So this could include all kinds of different services. You could be mowing people's lawns, trimming their bushes and just landscaping in general, making their house and their lawn and their backyard look really good. And this can be especially profitable if you are in neighborhoods where there's a lot of wealthy people. And there's certain types of people who want this sort of thing done like every few days or every week. And again, this is one of those jobs where it's not easy. You're gonna be working out in the sun. You're gonna be putting in physical labor. You can make a ton of money doing it because most people don't want to. For instance, there's this Reddit post about this person who started with nothing three years later, he's doing $110,000 in revenue a month. Not a year, a month. And he says he's making about $30,000 to $40,000 in profit per month from that. So it's not easy work, but somebody's gotta do it, right? And a lot of the time, it's these boring businesses that can be the easiest way to make money. So I'll go ahead and give this one an 8.5 out of 10 opportunity score. Now, another one that you can make a lot of money with and you can actually get started even quicker than this one is going to be TaskRabbit. And this is basically an app you can download where you can just do random tasks for random people. Now, this is something that I have both used myself and I've been a customer of. So last time I moved from one house to another, I basically needed help from somebody and I didn't want to bother my friends. So I just hired somebody on TaskRabbit for a day or two to help me pack everything up and help me to move it. And I paid them $35 an hour plus tips and I paid for their lunch and dinner. So they ended up making something between 50 and $60 an hour when it was all said and done. And you can do all kinds of different stuff. You can help people move stuff, you can paint, you can fix their yard, you can help them clean up their house. I mean, there's all kinds of different random tasks that you can do on TaskRabbit. And there's lots of people all over that are making a full-time income with it. So it's actually one of my favorite side hustle apps. I absolutely love it and I know I've mentioned it before on the channel but I like to mention the good ones over and over again. So this one is gonna get a 9 out of 10 opportunity score from me. And by the way, I did make a video very recently that went viral on 21 dirty side hustles that no one is talking about. And you can check that video out by clicking right here.


Across the globe, water is fast becoming a precious commodity, as more and more people use water for the household, industry, and agriculture Rice uses up the most amount of water in agriculture, with almost half of the world's population depending on rice as their staple food By 2025, 15 to 20 million hectares of irrigated rice fields may suffer from water scarcity To address this problem, scientists have developed a technique called Alternate Wetting and Drying, or AWD, which uses less water to grow rice AWD is a water-saving technology that lowland rice farmers can apply to reduce water use in irrigated fields In AWD, the rice field is allowed to dry for a number of days before being flooded again, hence the field is alternately flooded and left dry The number of days that the field can be left dry depends on the soil type and other field conditions A practical way of applying AWD is by observing the depth of water in the field, using a field water tune After irrigation, water level will gradually decrease When the water level has dropped to 15 centimeters below the soil surface, the field should be reflooded to a depth of 5 centimeters Allowing the water in the field to drop to 15 centimeters below the soil surface before irrigating again is called safe AWD The 15 centimeter limit will not cause any yield decline, since the roots of the rice plants will be able to take up water from the saturated soil and the perched water level in the surface The field water tube helps farmers see the hidden source of water Safe AWD irrigation can be started a few days after transplanting or when the direct seeded rice crop is already 10 centimeters tall until first heading When many weeds are present in the early stages of crop growth, safe AWD can be postponed for 2 to 3 weeks until the weeds have been suppressed by the ponded water Local fertilizer recommendations for flooded rice can be used Apply nitrogen fertilizer, preferably on the dry soil just before irrigation A week before to a week after the peak of flowering, water should be kept at a 5 centimeter depth to avoid water stress, which could result in potentially severe yield loss After flowering and during grain filling, apply safe AWD again In safe AWD, water savings may be relatively small, about 15 to 25%, but there is no yield penalty Once farmers are confident that safe AWD does not reduce yield, they can experiment by lowering the threshold level to 20, 25, 30 centimeter depth or even deeper before irrigation The field water tube can be made of a plastic pipe or bamboo or other indigenous materials that will help farmers see water below the soil Cut this materials to a 40 centimeter length with a diameter of 15 centimeters or more to easily see the water level inside a tube The bottom 20 centimeter length of the tube should be drilled with holes on all sides Holes should have a diameter of about 0.5 centimeter each and spaced about 2 centimeters away from one another The tube can be placed on the side of the field close to the bond, but not less than a meter away for easier monitoring Burry the tube vertically into the soil so that 20 centimeters or half of its length protrudes above the soil surface Take care not to penetrate through the bottom of the plow pan or hard pan, which is a dense layer of soil that is largely resistant to water Remove the soil inside the tube so that the bottom of the tube is visible Check that the water level inside the tube is the same as that outside the tube Alternate wetting and drying or AWD is already a mature technology that can be readily used by farmers The field water tube is a very simple tool that guides farmers to effectively and efficiently manage their limited irrigation water for their rice crop However, farmers can only truly appreciate the benefits and water savings from AWD if adoption of this promising technology is done at the community or system level


From the end of the earth, from the end of my rope, at my wit's end I call to you. When my heart is faint, when my heart is racing, when my heart lands me in the emergency room, lead me to the rock that is higher than I, the rock solid God who is both rock and the one who leads me to the rock. When my heart is faint, lead me to the rock that is higher than I.


Hey, good afternoon everybody Tom Stewart here. I'm with Liz Trotter. This is smart business moves It is Wednesday, it kind of feels like it should be Thursday to me though, but Yeah, this is a been busy busy busy. Yeah so on on Thursdays and one of the MMA groups we have open open call and Today the person that was normally up for a deep dive had something come up So we had an open call today So it just messed me up for the whole day now because I'm like open calls are on Thursday. So it feels like Thursday. Oh my I just haven't been able to get back on track since then. Hey Linda so we've been I guess scrambling trying to hire some people in some places you know cleaning professionals and we've beefed up our development resources development team on the main central side, so Been tied up in a lot of She's on intercom so just automatic box You are too Tom. Do you feel special? Yeah, I switched you over to intercom because I was missing too many of your boxes The Voxer yeah, okay So when it says that you automatically hear my box that means it played But if you were it's kind of a tree falls in the woods and nobody's there to hear it doesn't make a noise type thing Yeah, if I'm not around my phone and I am more often than not around not around my phone I leave it laying all over the place. Oh Somebody can't wait for this. Who's that Facebook user that can't wait for this. Who's the Facebook user? Somebody's in a group, right? That's what that means. Yeah, they're in a group some group Studying KPIs for e for all For efficiency Efficiency That point Question to we've got good people on here today Well, I don't know who the Facebook user is. I'm gonna oh Kimberly. Okay. Hey Kimberly. I was thinking it might be Sarah But hey Kimberly. Oh, that's good. She's a good person to have on here, too So one thing that we were wondering you guys are we going to slow through this material Would you like us to speed up a little bit or we're thinking it just hey Sam? All right, don't worry. They are here. You will be Dealing with cats and dogs. Well, I don't know is Molly around town Molly's with Janice for the moment. She's out with Richard. They might be back before we're down. I don't know I Think I've catched do you guys hear that? That's already one cat. So I'm going to I'm gonna stop my camera for this if we if we are going to slow Liz will tell you we're capable of going a whole lot faster We're just trying to find the right the right speed here Yeah, we can go faster, right Liz We have gone so much faster than I'm like, you are totally lost Tom Remember I had people reaching out to me like I have no idea what Tom's even talking about. Yeah, I know All right, so let us know Some of you are on here pretty regularly Leslie Linda Bridget Is this is the tempo good the speed that we're going through this material good or would you rather we? Speed it up. Let us know Kimberly Tom do you remember how Kimberly can turn her just to accept something here? Let me say I Am going to post Telling me here. Oh There's a lot of me. Wow Ask your viewers to visit stream yard comm force less Facebook to stream yard wall as to access their Facebook Name and picture if they accept future comments will show their name and Just go to a stream yard comm forward slash Facebook to So clearly the only thing I can think of is that you are accessing the Facebook live from a different place Linda thinks we're a good and speedest we can go back to our crates. Okay. Good. Good. Thanks, Linda Anybody else have any feedback let us know Robin if you're here Bridget's a little bit slow. Okay, so we might be able to we might be able to go a little bit quicker because We do other recordings, right? You guys you guys you guys got to do us a favor though If we start talking about something that doesn't make sense call it, you know stop us and ask a question So I don't want to You know kind of goes together and you know one thing after another and if one point gets missed then pretty much everything after that Doesn't make a whole lot of sense either Here's my thinking Tom usually where people get on I'm kind of bogged down or feeling like oh, wow, you're losing me is more on the Spreadsheets. Yep, that's right Kimberly productivity improvement. That's what we're doing right now it's on spreadsheets or When we pull up a spreadsheet and then start trying to show numbers because it's hard for them to figure out exactly What we're doing where we're doing how the numbers connect all that kind of stuff so we will You know, I cut myself off Kimberly earlier. I was saying that you are Probably accessing the Facebook live from a different place. Maybe a group probably if you go to Cleaning business today, you won't have that problem If you access us from there Download they're helpful for me anyway, so I can refer to them over and over. Oh my gosh me too I love that all right Yeah, we're gonna take some of the spreadsheets we have and we'll make them available the one that we looked at when yesterday I didn't upload it yet because we're not done with it yet and I'm figuring I don't want to upload it every day. So once we get to the point where we've kind of got everything in that we want I'll upload it So Okay, do we want to get going? Yep. Just do me My phone's going crazy. I don't know what's going on here, but I'm not I'm not calling Okay Okay, so we're talking about productivity improvements and uh, you know, we know what productivity is allow time divided by the actual time The allow time how long we think it's going to clean a home in the actual time is how long it actually took um Talked about how training is an important part of of improving productivity The tools supplies Pull up the sheet tom so we can see it. I'm just sharing that Emma. I'm looking at it It's right here. Nice. Do you like it? It's good Yay, there we go My face is small too for me. I'm sorry You know, it's it's better. I think most people will probably like this.  It's like it's too much.  Let's full supplies equipment When you select those the first question you want to ask is How can this how can what will this save me time? Well, this might help us be faster in cleaning a home than what I'm currently doing And you want to ask that question before you ask how much does it cost? too often We're buying supplies and equipment based on price and price is relevant But that's the second thing you should be thinking about the first thing you need to be thinking about is How much more quickly can I clean a home and sometimes spending more on a cleaning product is going to make you more money Because what you spend on cleaning product pales in comparison to the hourly rate you're paying your cleaning technicians I did think of one more thing around this though, tom Another thing is if there are a lot of repairs that need to happen repairs are You know because they take so much can take so much time that that that can really be Um A problem and if they need to be repaired a lot they can be causing your technicians a lot of frustrations If you're talking about a like a vacuum cleaner for a Yeah, if you're repairing anything else get something better. Yeah or more times and not though We're looking for a bargain on microfiber. We're looking for a bargain on you know general purpose cleaner and You know, I would you know when it comes to like your cleaning agents typically your Did the lowest price cleaning agents are going to cost you more money than spending a little bit more on products that actually clean well right All right, move on performance pay. Okay, we covered all of that and we understand about commission and job ticket hour bonus and even split hourly We're going to be talking about those more here in a little bit What we didn't talk about is expectations And expectations and accountability are probably as big a part of of getting increased productivity as anything else There's kimberley. That is wallowing up there Yeah, yay So I guess that uh link works. Yeah okay, so How does expectation fit into to productivity? What what do you think les? so the very first thing that comes to my mind Is that if people don't understand that productivity is important If you haven't made that part of the message Then you're not going to get people's most productive cells We don't naturally tend most people don't naturally tend to be their most productive They just tend to jump in and get what they get So expectations I think is critical, especially in the beginning stages Oh, should we set a browser? Okay. We know that for next time Huh next time somebody's having that like she said she's never had this problem before We've used the analogy before about bowling if it has like a sheet in front of the pinch And you just kind of roll the ball down the aisle and it goes ball goes underneath the sheet and you hear things kind of rabbling around That's not very much fun. You really don't know if you're doing well or not You definitely are going to have a hard time improving your bowling score that way, right? Absolutely Yeah, so Part of it is is to remove the sheet and help people help your cleaning professionals understand You know the the objective the expectation is to Rock old and pins down ideally with the first ball But if not, we'll give you a second ball and see if you can get the ones that are remaining with the second ball Same thing with being productive you know So it all starts with if you go back to what productivity is the allow time divided by the actual time I didn't say it. I don't think I don't know if I said it literally but this implies that You haven't allowed time So if you want to manage manage productivity to start with you have to be pretty good at predicting how long It should take to clean a home Yeah, do you have a method we we didn't really get into this but there's a lot of different ways that we do that and You know some maybe are better than others but You know, do we all have a way to to when we're doing an estimate to figure out How long it should take to clean the home? Yeah That's a great question So I'm I'm guessing that everybody on here has a way to figure out what the allowed time is for jobs, but I'm gonna add that. I mean, that's a pretty important step. Um What is that? What do you use rigid? How do you determine allowed time? curious Based on square footage some people do it by rooms Because there's two primary ways right for house cleaning. Yeah, so I was just gonna ask I wonder if there's any other way so Back in the day what we did was We timed every job that we clean we timed it by room But I guess that is still yeah And then we just trans Figured it according to the house and the density, but yeah, I think it's by room Yeah, so either Room or square foot does anybody figure it out in a different way? anybody Have another way of doing it. I'm going to give you another way it's to my knowledge Nobody really does this in a house cleaning world, but they they do it And on the commercial side, you remember the other day where we're talking about this 612 cleaning times book Yeah Where it used to be 400 and something and it was like five four now six 12 some way behind they've Figured out sometimes that I don't have Yeah, but on the commercial side they call it work loading and It's a whole process you go through to calculate How long it's going to take to clean a particular space like big, you know, multi-tenant office space And how many people are going to do it and who's going to do what so on and so forth And they use Like standards like this where they're going through and they're counting each toilet each journal each sink How many square feet carpet how densely packed is it how many desks how many trash cans are Counting everything and they put it into a program or a big spreadsheet There's software that does this and it'll take all that added up and it'll each one of those little things How long does it take to empty a trash can? How many square feet of carpet can I vacuum in an hour based on the type of vacuum cleaner? I'm using remember the different types of vacuums and the power heads and all of that all had different times yeah If you're doing big space because when you're doing big space, this is another thing that's important Like if you're doing commercial work a lot of times you're like giving a contract Where you're saying for the next three years, I'll clean this space and I'll do it for this rate So if you're wrong, it could be it's kind of hard to go back and ask for a redo To do what we call a rate adjustment in the residential cleaning world um, so you want to be right um But I don't think that that anybody does that in the house cleaning world. I don't it's just We we used to do that with um, so we did small commercial The biggest commercial we ever did was we used to have a I think it was a 26 000 square foot building But usually just very small commercial and we still did it in a lot of the Offices just because it was easier, you know like an office Is this amount of money or time and we still equate it to time an office is this amount A women's a woman's bathroom is this amount a men's bathroom is this amount add this much for showers Um trash cans are this amount recycling is this amount? So we did do that, but we never translated it over to residential Yeah, a lot of people right now. We only have um kimberley and emilia. They both do square foot Do you guys uh change your square footage by emilia? I'm wondering especially with you because you talk about On traffic, etc. Do you change that number based on the number of people in the house or the density of the house? Or the age of the house just i'm just curious Does anybody do i'm still curious if anyone Does it by any other method other than? Square footage or room I'm guessing no since nobody else has said anything different 1500 square foot per hour. Is that per per one person per labor hour? That's uh, that's moving pretty good It's either two people probably or like just sort of a quick clean. Yeah Remain any scope of work Okay square footage is a good way of doing it Is that my biggest price and I add up? Get me get rid of this little thing here I temporarily You just you just launched your click-up icon I did I got rid of it again Now that I know how I think that was didn't eat that told me how to do that. Thanks again didn't eat Price per square foot looks like square foot's popular way of doing it and it is and it's a decent way of doing it When you're pricing by square foot or by room, whatever you're doing What I recommend that you do is You don't just look at square feet and go directly to price or if you do you also want to be figuring out what the Time be allowed time the number of labor hours is associated with that as well So if you're getting say 50 dollars a labor hour and you figure out that you know You're charging 150 dollars. That means that's like three labor hours. So um my preferred way of of giving a quote is to First calculate the labor hours and say, okay, it's going to be it's going to take me three hours to do this three labor hours And then decide what hourly rate you want to apply to that That way, you know, you've got the hours okay So Why is the hour is important because you're setting expectations? What are you setting expectations of you're setting expectations of how long it's going to clean the home, right? Yeah, and quality level So that's a huge piece of expectations because if you're not careful When you're talking about productivity if you just focus in on the amount of time It's going to take to clean and you don't Give equal time and respect to the quality level that you're expecting You're going to get outcomes that you're not happy with I'll give you I'll give you that so there's two things that we're doing here And really there's more than that. There's a lot of things you're expecting of your people Absolutely get out of bed and get to work on time, you know brush your teeth Customers No, no cussing anybody out. Yeah. Here's our core values We expect you to embrace and there's a long different things But in the context of this discussion if you want people to be more productive You have to make sure they understood this is how long We expect it's going to take for for you to clean this home And oh, yeah, by the way, this is the scope of work So we expect you to meet this level of Quality and meet this level of this scope of work in order to make that happen With scope of work. Do we should we add that to to to this? I think scope of work is important, huh? Let's see. What do we got so linda is 600 square feet and kimberley? It looks like kimberley is 750 750 square feet okay, and 1500 per hour. I'm guessing you mean $15. Maybe I'm not sure what we're going with that David And then kimberley is wants to charge 180 dollars for 1500 square feet maybe so that'd be 90 dollars an hour. Is that right? Is that what I'm Really? I'm not exactly sure what the 180 dollars for that square foot is. Yeah Not sure there and then I think most people will add on for per person or Pets above a certain number. I'm remembering one time uh a post where Customer was complaining about having to pay more for pets and it it got really rowdy In that it was in a facebook group. So our company average for 50 is is kind of the middle of the rug You know for for you know A typical frequency a typical scope of work for for maintenance clean That's usually what we hear. Yeah for recurring cleaning Um, I see linda has a 600 so 600 uh usually that means that your people are Cleaning to a A deeper level you're doing more work If you're if you're spending 600 unless that is like an initial clean or something like that Okay, so on the accountability side of this. This is the last one that's remaining Well, we talk about matter meaning measure accountability So You got to have something. I mean the expectation basically you you need to create accountability going back to the expectation How do we do that les? well, um Feedback right first you set the expectation and then you provide feedback in terms of how well we are repeating that expectation Which means that you have to have some way to measure That's an easy way. Yeah, that's what I was going to say is you have to have to measure first and then once you have the measure you can just point out Our meeting how are meeting that and that's the accountability piece right and then when people aren't meeting it Whatever the measure is then we would be able to say hey, you're not meeting this and we need you to do better We need to do this And if they are great then you're holding them accountable and you can or they're holding themselves accountable And you can point that out too So going back to what's productivity allowed time divided by uh actual time We already talked about we need to know what the allowed time is before we even start this process So we need a way to measure the actual time And you know, it could be as simple as You know, here's your work instructions on a piece of paper Write time down on this piece of paper that you start cleaning the home and write the time down on this piece of paper When you finish cleaning the home and you take the difference between the two You've got the actual time We did that for years because when I started um american made I didn't have a computer. I didn't know what a computer was. They didn't have computers I mean they did but not for regular people You know, that wasn't a thing so It took a while to get to get where we were not using just paper to figure out the the actual time it wasn't really until like after, you know, the i smartphone or iphone and You know gps and just the ability to have like distributed mobile technology that It really got a lot easier to do this whole, you know time capture thing now There's so many ways that you can have your your teams just clocking in and clocking out of a job And that's so many time trackers right the time trackers are just Abundant and they're so easy people just clock in on their phone or check in on their phone and check out when they're done And It's amazing. I mean it if you don't have like Like I know a lot of scheduling programs do that nowadays But if you don't have a scheduling program your phone and take care of it. Oh, we're supposed to be moving just a little bit Quicker too. Yeah, rigid me too. Work orders for ages, right? People are porting stuff and we're talking about it if we ignore if we ignore what's in the uh chat We can move a lot faster. No Okay, well, you know We're not ignoring it. We can't ever we can't ever chat and go fast too We already responded to the chat. What's the next point under accountability? What do we want to talk about that quality basically put the quality and you need to have some way of measuring quality If the quality standard is being met at the scope of work is being met Then it's all about, you know, are you working at uh at a normal rate is your productivity at least 100% If not, you got to circle back to the training and the tools to kind of figure out, you know Where the breakdown is but regardless of what your talent level is Anybody has the opportunity to become more productive If you go through this cycle. Yeah, absolutely. I I like that you Say that people should be At a minimum at 100 tom because I think a lot of times people Have this idea that a hundred percent. That's not attainable. That's not realistic Nobody can be a hundred percent. There's always room for improvement in everybody with everything But if we've set our allowed times correctly then a hundred percent should be achievable Because I mean, it's not like it's a scale where A hundred is is perfect a hundred isn't perfect 100 is is average Okay, thank you. I love that. That's great. That's a good distinction. I think because if your actual time is faster Than your allowed time you're over a hundred percent So the expectation would be 100 percent Right and below that is you're not meeting the expectation. You're pulling our whole average down Your blight on our company Wow Okay, that took a dark turn really quickly that would be that would be inspiring wouldn't it? No No See that's liz's thing liz is better at the culture and motivating people. I I I I try not to be on the front lines of those discussions That's probably for the best right liz. Yeah, I kind of liked that tom. I was like, wow I took a dark turn really quick got me. Look at it got me motivated I'm sitting up straight in my chair speed up a little bit. I'm paying attention right now Okay, is everybody good with productivity? No, no what we're talking about here. Know what it is and Understand what we need to do within our companies in order to help each one of our technicians improve Their account of their improvement performance in the area of productivity Yeah, and yes, exactly right less 100% is the expectation Which is really good information to have because it's so easy to feel like We should go less. Oh boy, Tom.  Good job, Tom Yeah, we did And paying job ticket hours, Sam. Yeah, you'll have to watch yesterday for that And just to as a reminder if I have two cleaners and one of them is a productivity They have 120 percent in the other one a productivity of 86 percent The one who's faster is going to make me 12 percent more profit. We went over this yesterday But I just don't want us to lose the point that The more productive people are the lower your loaded payroll to revenue is going to be Which means a larger portion of your revenue is going to flow down to gross profit Which means you're getting more profitable Okay Potential for more profit because it's also potential for you to just waste more money, right? We'll talk about that. You got more of an opportunity your odds are better. Yeah, odds are better. Yeah All right efficiency All right, good. I think that a lot of people feel like There isn't a lot of opportunity to improve efficiency, Tom So I'm super happy that you're talking about this stop Why would people think well first off? Do you think when people talk efficiently that we're All talking about the same thing Well, we probably should go over that again because we do have I see a few new people over here Katerina for biweekly service 1500 to 1700 per hour. I'm guessing it's probably 750 to Two people or one person It's got to be two people. That's what I'm saying. It's probably 750 to 850 is probably what she means That's what happened with um, Kimberly. She had accidentally put in for two people also so All right, so but moving on go ahead efficiency go ahead explain Okay, when we talk about efficiency, we're talking about The job time which is the time actually spent cleaning homes divided by the clock time which Includes the job time, but it also includes the other time that the department of labor would consider that technician as working such as drive time between jobs Why do we call it job time and not cleaning time if it's cleaning if it's what we're measuring as cleaning time we could Well, the reason I'm thinking that we call it job time versus clock time is because most of us include and I could be wrong here tom but most of us include like the loading in of the stuff and the loading out as part of Cleaning time even though they're not strictly cleaning, but they are at the job. So From the time they get to the job until the time that they leave the job Is all what most of us would consider the that time job time which Is not precisely cleaning time. Is that accurate tom or are I You as a rule you would Clock in if you will when you arrive at the job site and you clock out when you're departing check out check out So I'm sorry. I have to because we have too many people that are on um different programs so For for the conversation y'all what we use these terms as is clocking in for the day and clocking out at the end of the day and then checking into a job and checking out of a job and so I really like job time. I had was asked this question about the why do we call it job time instead of cleaning time and and that was my answer is The reason why we call it job time is it includes the load in and the load out which is really important Especially if you have more than one person if you have multiple people Have you guys ever checked that and I know y'all have have checked the time that they get to the job And then how long until they start cleaning? And they just sort of hang out and Talk at the back of the car and figure out what Who's going to do what could have been doing that the car when they're driving so I think it's really important that we think in terms of the entire job Instead of just the cleaning time And so I still like the efficiency With the alliteration of the shh shh and windshield So the efficiency goes with the windshield. I like it enjoying this today. Thanks guys. Oh good. I'm glad sarah You're moving a little faster. Can you notice sarah? Can you tell? So let's go over here and look at an example so And this is you know May be a little bit confused. I mean, let me let me let me effort to explain this Pretend we've got a two person team and This two person team starts their day at eight o'clock That they meet at the office and they get their You know work instructions and they get paired up and picked up their equipment Have a meeting and hop in a car and all of that starts at eight o'clock And they drive to their first job and they get to their first job say at eight forty five and so they're checking in for on their first job at eight forty five And They clean the home and it takes them an hour and a half and they check out of that first job at 1015 Okay Say they got a 15 minute drive till they get to their second house and they check in at 1030 And they work till 12 and they finish that job at 12 and they check out at at At 12 o'clock so They had drive time here for 45 minutes They had job time of so this is just pure clock time all of this bar here is clock time from eight to 12 That's just four hours of clock time But inside of this a clock time they had One and a half hours plus one and a half hours. So three hours of job time, right? What's happening at 12 time? I'm a little confused by what's going on here. Are they like Checking out of the job or and clocking out. If you're having lunch I don't want so they're okay Okay, so that's not clock time But They plot they clock back in at 12 30 and get to their next job at 12 45 and kind of do the same thing in the afternoon I guess no, so I've got I've got eight hours of clock time in 1.5 times three or six hours of job time But it's really All of this times two because it's two people. Okay Okay It's going to give you the same ratio But you know, how many job hours did I have tied up in these four jobs? It was actually 12 1.5 times two times four And how many clock hours did I have? Across this well it was eight hours times two or 16 So the efficiency in this case is 12 Job hours divided by 16 clock hours or 75 percent So is this good time or bad easy? Well, it depends. It depends what it should have been What should it have been? How do we know that? I think I think what people want to know when they're when they're looking at efficiency factor is How do I know what's good or bad? Isn't that all about like traffic and Like like can they just stop on the side of the road and Eat between 10 15 and 10 30 and stretch that out for an hour and Why is that, you know, people People struggle with this efficiency factor thing. How do you get any kind of control over efficiency? What you want to do is again this gets back to the whole whole expectation of What their efficiency factor should be now it is going to vary from day to day and you know Some days you're gonna you're gonna have to drive longer than other days but This part here in the morning between eight o'clock. How long does it take? You know for you to like have your meeting and get people, you know out the door and Google maps is a really good tool to Figure out how long teams should be between jobs and you know some software Will you know made central will calculate that for you and basically tell you that The amount of non productive time of this team is Supposed to have on a particular day and they'll add up all these blue spots and it'll tell you I think it's a lot of them that do that nowadays too. They serve autopilot does And i'm pretty sure jobber does so If you're not looking at that y'all check it out. This is super important and I'll give you another one here. There's actually three different types of efficiency What we're talking about here Is a concept called company efficiency? Which is the actual hour actual job hours divided by the actual clock hours And that's a good company metric that you want to track because what that helps you do is it helps you you can use that to Calculate what your fee split percentages should be if you pay commission or how much per hour You should be charging if you're doing a job ticket hour or Pay based on the loud hours. That's a good number for that Yeah, in terms of setting expectations and creating accountability for your cleaning teams There's a a number that we call team efficiency Which is the allowed non job hours divided by the actual non job hours. So what we would be doing is When we put the schedule together we'd be adding up how much blue time that team Should have based on how they're scheduled that day So there's a set amount that you might give them at the beginning of the day plus the drive time to their first house You would add to that let's say the drive time the google drive time whatever Your routing software says it should take them to drive to that location Drive time the predicted drive time here predicted drive time here predicted drive time here and predicted drive time here All that's like the allowed non productive time you divide that by How much time they were on the clock actually on the clock that they weren't cleaning So what what you're saying here is you might determine that The allowed time is for you to get to the job at eight o'clock and be at your first job at 8 45 And then to be leaving at 10 15 and at your next job at 10 30 etc You're adding all those up and you're coming up with what you have determined is the actual Allowed time. Sorry that'll just be actual allowed Time because I think Putting the word actual on there. He just confuses the message The allowed non productive time right in this example in this example You've got eight hours in these two blue bars and six of it is spent You know in on jobs. So you've got two allowed non productive hours so for this case the The correct efficiency factor the efficiency factor we'd be looking for would be 75 percent but if the team was able to Get into the office at 8 15 and still make it to the job at 8 45 And at the end of the day when they left at 4 o'clock they were able to do all of their End of day stuff and travel back to the office and get back to the office by 4 40 Then they would have a higher efficiency factor. Is that right? Yeah, this is 5 o'clock actually. I think this is Supposed to be 4 30 but whatever if they got back sooner than what they were supposed to all things being equal Their efficiency their team efficiency Because It can't be 4 30 because they're back in at 12 30. So it is 4 30. So this is 12 I got you in 12 30 and Before this last job at 4 that bar is just a little longer than it should be. I got you. Okay But the whole the whole the whole point is if you could Tell the team not only We expect the two of you to be able to clean each one of these homes in an hour and a half It rarely does it work out that you got a team of two Cleaning four homes that each one of them hasn't allowed time of of one and a half But for this, you know illustration, that's what we're doing And by the way We've calculated your drive time between jobs. So your non-productive time should be No more than two o'clock and if you do all this the way you're supposed to you'll be back at the office by 4 30 So if you meet the scope of work and get back here before 4 30 That's that's even better as long as you're maintaining the quality And then they did that if they do that what if two things are happening? They're either More productive their productivity is over 100. So they're spending less time In the homes in the orange area or they're Not losing as much time at the beginning or the end of the day Or they're speeding between jobs, which maybe isn't excellent But you know if you're really being efficient You could actually be Getting from one home to the next a little more quickly than what Um Would would would be allowed by google because usually The google times are more generous than what a motivated driver would be able to do occasionally traffic and stuff will change that So i mean there's always nuances, but you want to be doing this day after day after day So if somebody consistently comes in with a team efficiency below 100 Percent That is telling you and it's relative to everybody else because not only are you able to measure them Against they're allowed non-productive time, but you're also comparing that average against everybody else's So you're you're back to the chart tom because now you just said a team efficiency of 100 But on your little illustration, you're only showing an efficiency for the company of 75 So let's go back here again Company this this is company efficiency. This slide should actually say that and it does I don't know if i'm gonna let me do that See if it will it does. Yay Company efficiency will never be higher than 100 team efficiency Kind of the baseline is 100 it's kind of like productivity. You can be higher than 100 on team efficiency So in your example here, would you say that this Then that the team efficiency is 100 percent then because they met all of the allowed They actually got back to the office at 440 and spent an hour and a half as a team in each one of these homes Yep, their productivity was 100 percent and their team efficiency was 100 percent So they could get a 100 team efficiency Get back at 430 but also not get 100 percent Uh company efficiency factor I mean 75 they could have a better company efficiency factor Yeah, if they spend less time cleaning and more time on the road Is that right? Why you want to why you want to look at that together is If you have a productivity that's over 100 percent then that can adversely affect your Company efficiency the faster you clean the house then basically Your job hours are going to be less Then your your your your I mean your clock hours go down too, but the ratio So your efficiency can be impacted. Yeah, you know the company the company efficiency In a negative way it can look like we're not doing well when actually you really are So that's why that's that's why in terms of creating this, you know accountability and setting expectation with your team the preferred thing to do is the team efficiency because That's really independent of how fast or slow you're cleaning the home You've got two hours of allowed non-productive time today Don't use any more than that And if you can get by with less and that that's good too because then your team efficiency would be over 100 bad day Yeah, so I like that giving that expectation working on team efficiency versus company efficiency for the team That showing them that number and giving them that number to be accountable to makes a lot more sense to me What was the other type of efficiency? I don't remember the third And team okay, and there's a third one schedule efficiency and this is company is primarily used to figure out your pay plans and to figure out some of your production planning stuff in terms of How many jobs you can do with a certain amount of available labor So company efficiency is useful for a lot of planning purposes and figuring out pay, you know a set of play pay plans Keeping accountability with your cleaning professionals you use your team efficiency Person doing your scheduling your scheduling people there's a metric called schedule efficiency Which is allowed job hours divided by allowed clock hours and basically that's just the plan You're putting the schedule together for tomorrow You're basically doing this math here on something that hasn't even happened yet So basically the schedule of the efficiency goes up and down by putting jobs together in a way where the drive time is greater or less All right guys, so We want to keep moving on here. Do you have any questions as everybody understanding this? Um, because they they're kind of tricky the way they play together So I want to make sure that everybody's understanding. Yeah, I like that. I like that You too, Bridget is really nice So if you have any questions throw them out here for us I want to make sure everybody understands how efficiency How important it is first the differences between company efficiency and team efficiency Oh, and when we say team efficiency team is You know, it's it's a a tricky little term because you could have a team of one Right, so it's kind of like how we get messed up when we talk about labor hours like some people will say a labor hour is Like if two people are working it, but that's not really a labor hour. So team is not really two people. It's Whoever's cleaning Is the unit is the work unit cleaning a home it could be one person could be two people it could be three four, you know, it's Yeah But the assumption is they're all you know arriving at the job at the same time and leaving the job at the same time And there's exceptions to that too, but as a rule that's the way it works Okay And then the schedule efficiency That has a lot to do with um, I think how they put the jobs together putting them in the right order And putting them on the schedule in such a way that If we can't get into mrs. Jones's house until 10 o'clock She's not the first job of the day at 8 o'clock So people are just sitting around trying to figure out what to do blah blah blah. Yeah your company efficiency is really influenced by two things by How well your schedule is put together and how well your teams are, you know, moving between job to job and and using their non-productive time wisely, so The team efficiency measures the team's contribution to that and scheduling efficiency measures your schedulers You know contribution to that. Okay. That's good It looks like everybody's understanding no questions or anything tom. So why do I care what my efficiency is? I mean, does that Have we explained that? I mean I don't think we have explained that well. We haven't explained how everything plays together you know Well the higher This company efficiency The higher this company efficiency the more of the Workday clock hours if you will are being spent cleaning homes as opposed to looking out of windshields Which means the revenue per labor hour is going to be higher Which means the revenue or excuse me the pay per hour has the opportunity of Being higher if you're doing some type of pay incentive system by definition you're doing job ticket hour or Commission it will be higher The chances of you getting into a situation where you're having to pay any overtime is less You know if my pay per hour is more Than the odds of me liking my job a little bit better And if I'm able to get my day over sooner and get home Before my kids get off the school bus, but I still made some decent money that day You know, I'm going to like my job better And all of that adds up to having a lower Direct pay loaded direct payroll to revenue number than it would it would be if My efficiency stinks and the teams are out long and you're paying overtime and People don't like the fact that you know, they're out too late and they're quitting and you're having to replace them and spend more on training pay and on and on and on It's an important metric and the better we do with efficiency the lower our loaded direct payroll to revenue will be and The chances of us being profitable are are much higher Hmm Okay, everybody getting that we got a facebook user on here. We don't know who she is or he is um If if you want to tell us who you are mr. Facebook user go ahead and do that revenue hours versus expense hours so um It's helping to control the Revenue to expense hours for sure I'm not revenue our I don't know if those are if those are terms that that that we used here or not if I did maybe I was speaking too fast No, you didn't Uh, I think they mean the amount of money brought in per hour revenue per hour versus expenses per hour. Yeah Oh, it's robin Hey robin There's a To do You can either refresh your browser or click this link Up here We find out who you are It's not a link is it tom streamer dot com forward slash face facebook to I guess is that Step tom I'm sorry step is ask your viewers to visit stream yard Visit stream yard town the second step is stream yard will act ask their facebook I say We should be a space between the the k and the two shouldn't there there is on cleaning business today Some of them have the space some of them don't modern cleaning arcsy does it's only cleaning profit builders that doesn't Oh the one below your cleaning business today Doesn't that's weird the one up above does Anyway, it doesn't matter cleaning generates revenue and driving is pure expense true Absolutely. Yeah, and there's a lot of other things that can really impact the Your efficiency too That I want to talk about that are not just driving because a lot of times we think in terms of job or cleaning time, but We got a new term here right you guys for job time Because it makes more sense in the overall scheme of things And then we have the the non revenue producing time And there's more than just drive time included in that There might be the time that is spent like in a lockout. What if somebody gets locked out of a job? Right now that they're not driving and anybody been in the situation I have where I have three people standing around for eight minutes Trying to figure out how do you do this house? Should we call did we already call her out? so Literally 24 minutes Did you turn the knob left and right? Yes, right. I'm sure our company's not the only one that's like, okay. This key is always hard It's always sticky. You just got to try again And you know if you go over there, you're going to be able to open that door just like that Yeah Most of us have had it happen So, uh, okay, so robin's on cleaning profit builders. Sorry robin I don't want that.  So we can have an expectation If you get locked out of a house, this is exactly what you do This is the exact amount of time that you're allowed to stay and figure out how to fix it because otherwise Numbers get crazy the efficiency number gets out of whack Everything gets out of whack Pumpcraft coatings Hi As somebody really understands this a lot of people understand this Feeling of getting locked out. So what are some other? Non-productive times y'all. What are some other things that can happen? um Another one for us and I think of a lot of times is in the morning. There might be a meeting or Getting supplies together If if their supplies aren't done the the night before if they're not in the morning as I'm going time supplies have to be Replenished if the team is doing it unless they're just picking up their stuff and going Sometimes they don't even have to do that Solos a lot of times they'll keep the same supplies for an entire week They have enough to do a week. So they only have that non-productive time maybe once a week What are some other times though filling supplies? The lockouts Anybody else? How about how about equipment breaking my vacuum doesn't work? Yeah I've got a flat tire another really good one. I'm lost Lost school buses. How are school buses in the morning train? Oh, is school buses a thing anymore? Maybe not school buses, but train. I guess caught the train track Um, yes carburetor. Oh, that's a good one Pam I would count that in job time But when the client shows them around the house wants to talk to them about everything in the house I'd still include that in job time. Well, they just want to talk to them in general Here sit down and have a cup of coffee. Tell me about your day Here let's all go outside and have a cigarette together All right. Yeah Oh, you know bad you know You ever you ever have the address recorded wrong and the home the team shows up at the wrong house Now, there's so many different things that can impact This time and you have to be looking out for how about unscheduled breaks can't find. I love this Can't find parking. Yeah Yeah, that's a good one and what really what are you gonna do with that one? That that that's a real thing, right? If you're in a big city, that's a thing And have you ever been in a situation where you had to park at a parking meter? And then the team had to go down like every 45 minutes but change in the parking meter So they continued to clean the home. So that would affect your productivity Absolutely, that would be you know, you know, yes as job time, but You know, let's hope those are exceptions Yeah, no kidding Do you pay an individual rate for drive time or not work time for day some companies pay $10 per day Yeah, so this we did talk about this yesterday this, um Robin. Yeah, Robin. We talked about the different, um You can pop up that slide again real quick come because we're we're over time here Yeah, we're we're over time. We'll we'll pick up on on this thought tomorrow and And jump back into it because Thanks y'all We will see you tomorrow at uh at five o'clock eastern and we've got a lot of stuff here to talk about efficiency and Well, we'll talk about the pay a little bit more too. There's a lot of uh nuances here in turn I'm sorry, and we're gonna talk about profit. We're gonna talk about profit. Absolutely profit I want to make sure that we're doing this legally and Here's a dog


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