Okay, now you should see my presentation. Yep, we do. Okay. Sorry, closing one window so that I can go with the presentation. And so the, the LibreOffice certification is a project that has been created a few years ago. It's working in all areas, but unfortunately, as we intentionally didn't invest a lot of time in communication because we wanted to have it in place and solid before, before growing that to the, to the outside world. We have a number of certified people, but most of them are well from the community until more or less one year ago. So we have developers that are handling their certification. Then we have certification for people migrating and for people training people. As I was saying two years ago, we started to receive more requests and we we started to certify people that were not really active or present in the community at the time. But I will get to this later on. So what is LibreOffice certification? Of course, certification in high technology is a designation that is given to a person to demonstrate the competency that he has in a specific field. When we certify to LibreOffice, we certify people in specific areas, which are so there is not exactly a one to one correspondence with the certification done, for instance, on Microsoft Office where it is more a certification related to deployment and and training. We have migration, which is in the case of LibreOffice is the deployment, but it's a lot more complex because it's not just deployment of a software is deployment from a software of from users that we're using another software and these are some complexity to the to the picture. So certification is recognized because when we started people were saying but why you need we need certification of LibreOffice. These are a few slides that give you numbers about the advantages of certification for people. What we have seen in increase where certification has been used in let's say in a more aggressive way, and I'm referring mainly to Italy is probably because I'm based in Italy and I've insisted with many people to certify that we did communicate more certification in Italy. And so in Italy, for instance, in several migrations now, the fact that the migration has to be managed by someone certified is mentioned in the in the request for for external consultancy. And last example is the we have a kind of police that is referring to the Ministry of Finances as we call it Guardia di Finanza is the is a military body that as the the task of having people respect the the the law that tells people to pay taxes. And they approached us through the certified people page page which was a demonstration that when if you invest in communication this works so the idea at the moment is to become more aggressive in communication of certification to make this true in in other markets and in other geographies as well. So certification is widely recognized in in technology and just going through the slides but without a specific a specific relation so you have a why certification by people that is that is nice to be consultants in general in the general IT market I'm referring to the slide why certification the first one where Todd Thibodeau which is the CEO of CompTIA is speaking. But this is just to these slides are just to show you that it is important we really need to invest more in certification and to make certification a reality in in the LibreOffice environment. Let's get to the to the slides where says advantages of certification. So the certification is a is a bolstering brand loyalty. If more people know how to use the product more people will use the product this we have seen it is a reality. In in markets where we have been able to be more aggressive in our in our communication. It adds value to the relationship because it allows companies to add value at the services. And this is quite important and as also a political third the third one is also a political value. The usually when you know people IBM was used to say no one has never been fired by by choosing IBM and we can paraphrase this in saying that no one has ever been fired by having a certified person handling the migration or the training why because this is a kind of parachute for the people internal inside the company. And if they we have seen that if they manage the migration or the training by themselves which could be possible. If something doesn't work and something will not work because migration is complex and training doesn't provide the resistance to change so it's not a real and usual traditional training. This in a certain way protects protects the role of the person that decides to move to LibreOffice. I've been playing about the people that have been doing the work. And they can say, I've used certified people so I've done my best for the project to be successful and I cannot be blamed. If something is not working or the project takes more time than than usual we have. It's a real advantage, especially if you go in the public administration and in small public administration where the IT staff is incredibly small and has to manage a very large number of tasks. So, of course it's difficult to use this as a sales point but we can hint this if we talk to people that is asking us to support them with migration or training. We can hint the fact that using someone certified is also protecting as a positive effect on the person managing the certification project internally to the company or to the organization. Of course, for the company certification allows to identify suppliers which have better competence and this is especially true when we talk about open source. Because the open source world in this area is a lot less organized than the proprietary world. If you look at all the large proprietary vendor, they all have a certification program in place. They spend a lot of money on it. They get a lot of money from it. They advertise, they promote it, they create the data sheet documents. There is quite a lot.  So certification is also a sales tool for the company. A company that if you are certified, you are telling the companies, the people that you are talking to, that you have spent some time and effort to be certified. So to study, to read, to complete a program. And therefore, this is in a certain sense a guarantee of your competence. And then having a database of certified people provides companies a useful source of references for their work. For the supplier, so for the certified person, of course, provides access to resources developed for certified professionals. In the case of LibreOffice, this is not really visible, but if you are certified, you have access to, for instance, to a mailing list, a telegram group of certified people where you can ask for information and documents to help you in the effort. At the moment I'm currently working at improving the biography. The fact is that I started to collect documents and I'm now at the level where I'm organizing the documents which are in the order of hundreds of documents. Because the reality is that, for instance, a migration project is a very complex one, so you have project management, you have resistance to change, you have a lot of different information you can use to improve your skills in the process. Being certified, of course, provides networking opportunities so you can have your peers that are certified in other market that can help you in getting information. And it usually, and this is providing true in Italy, gives more opportunities to find a work and so it gives you a competitive advantage in the marketplace. So why to get certified?  We will, at the moment, is not recognized by the academy, but we will soon start a program targeted to universities. And certification will be part of it. It's recognized by the industry and hopefully it will increase or allow you to ask for more money or to increase your salary. These are the drivers for seeking certification, so there is, you see that the internal business improvement and customer requirements are the two bigger ones. Once we don't have regulatory compliance in our, in LibreOffice certification, because still we are not regulated, but we may, that should be a regulation there. It's definitely difficult, especially because large proprietary companies do not want any regulation day. Of course, regulation usually brings openness and standards and why these companies do not like neither openness nor standards. But it's important in other fields and it could become important in the development area, especially when, now that some kind of regulation are increasingly being adopted by, especially by global organizations. The EU, for instance, is now getting specific regulation for software used in the healthcare industry in general, and all software used in healthcare, which doesn't mean only software for specific medical applications. As to be compliant with the rules. And there is also an impact of certification on the job performance. There are definitely the advantage in getting certified. Let's get specific on LibreOffice, certified people, we consider them ambassadors of the project. So every expert we certify is a LibreOffice Advantage ambassador. This is the reason why we have a three step certification process. Basically, the last step, which is the face to face or anyway, remote review, which is in person, is the one that confirms that the person is really able and committed to become an ambassador of the brand. It's clear that if we certify people that then do not behave properly when they are training or interacting with users, then this reflects in a negative way on the company. And therefore, we try to have a kind of brand control into the certification program and we will make this even more evident in the future. A little bit about the structure. So we have a project management team. I'm co-chairing this with Lothar Becker. We have a number of people that help us in getting the project running. There are developers that handle the certification of developers and which is managed basically by the engineering steering committee. While we handle directly the certification process for migration and training, we still do not have certified organization. So the intention when we launched the program was to have certified organization, but then we realized that the building structure and numbers was probably more difficult than originally thought. So at the moment we did not attribute the title to any organization, but I think that next year we will have to start attributing the LibreOffice certified company to some structures because they have the skills to do so. And the objective is to address corporate user governments and organization, how the certification works. There is an application form on the website, on the Document Foundation website. You fill in the application form. Before filling the application form, you should read the prerequisite and some other documents which are clearly linked to the application form. We realize that there is quite a large number of people that is not reading these documents. There are also people that are reading them with care. The last emails we got was from a gentleman that said, by reading all the documents, I realized that they don't have the prerequisites. And I would say that the fact that he has gone through all the documents and understood them is already a very good start for becoming certified because it shows that it's doing his job seriously. We received the email. We try to understand who is the person, especially if the person is in touch with some people at the Document Foundation. And then we ask the person to provide some more details on the activities he has performed. So if migrations or trainings to have a description and also to have the documents he has prepared for these tasks. We are convinced that you basically cannot do a migration process if you don't have a migration plan on paper or if not on paper but at least a document that outlines all the efforts that have to be done during the project. And at the same time, you cannot train people if you don't have visuals that help you during the training. The visuals maybe we are definitely trying not to block anyone so we are not giving any specific framework for the documents but of course we want to see something because if you are managing a training or a migration project, doing this without having a single piece of paper or a PDF embedded is probably most almost impossible. We look at the documents. Of course, if there is someone that knows the people, the judgment of these of the guys that are behind the candidates is extremely important for us. Later today, there will be a certification session for three people in Taiwan and they're all in touch and they've been strongly supported by both Franklin Wang and Big Sun who are not only to certify people but there are also two members of the certification committee. So the fact that they judge the three candidates as capable of being certified of course is an extremely good start for the candidates. But we if we were missing these details which are not details which are important information but let's say that in comparison with everything they are details we would have had to make create a steeper process for the for the candidates because we cannot simply trust a person based on what has been done on paper. So the process is not really complicated it may take some time because it is managed by people that for this specific project are volunteers so we are doing this during our free time and sometimes the free time doesn't happen every day. But we will be after it. There is been a slowdown during the last few months because of the global situation but we will recover and certify everyone that has been that has applied is on the waiting list rather soon. We will also have a certification session at FOSDEM and FOSDEM in 2021 is going to be a virtual event as much as all the others. So there will be a certification session at FOSDEM. Training is very important. In the case of LibreOffice, training is key because most of the time we face people that has either been trained on Microsoft Office which is a similar product but is not as not the same approach of LibreOffice for instance the importance of styles in LibreOffice is a lot higher than in Microsoft Office. And in addition training to LibreOffice has to include also some training about open source about the advantages of open source about the uniqueness of open source because this is something that people or new users usually do not know. And if they don't know they don't appreciate the software, they often see the free as in beer meaning and this proves that if they're just trained on the product without getting any information on the product and open source on how we do manage security, their approach to LibreOffice is continuous to be a little bit skeptical. Yes, I'm using it but I think that proprietary products are better just because I'm paying it and therefore if I pay for something it has to be of higher value than something that comes for free. Looking forward certification takes time especially now that organizing it there are more and more documents there is more and more knowledge behind it. We will improve the tracking of what is happening after certification. We will probably organize virtual meetings among certified person to discuss about the update of their activities because we want to increase the size and the level of the knowledge around LibreOffice certification. We, if you have looked at the marketing plan, their part of the marketing plan is also a certification branding effort. We will definitely deploy that starting from early 2021 and I think I gave an overview of everything, sorry again for being late, I think we still have time around 20 minutes because that was supposed to be one hour.  Okay, if there are questions happy to answer the questions if there are curiosities something around certification how it works so far and what we think it worked better and it didn't work so well. I'm extremely open to answering all the questions in a completely transparent way. Sorry, I'm looking at the other screens on my desktop. No questions, no curiosities, I've satisfied everything. You're all muted I think so if you want to ask something you have to unmute yourself. Okay. I think that everyone is happy, at least that you're showing your happiness I don't see your face but I imagine that you're all smiling at me. And if there are no questions I think we can stop the session and I will catch a coffee, because I, from this morning I still have to get my coffee and this for an Italian is a real issue, getting to 4pm without the coffee.  And I haven't. Okay, so I turn off my camera. If the audio is not okay. Yes, I have three different computers connected to Jitsi so of course I have a good bandwidth but it's not as good as I'm not sitting on a CDN so it is a good connection but it is a little bit stressed now. And I have another presentation in 15 minutes so thank you for listening I think I will get out of this at the moment and prepare for my next talk in room one, which is 15 minutes. Thank you. And bye. Thank you.


cheating cheating cheating is only so what I want to show you hi guys I am Kumar Rangarajan from his company Slang Labs we are a startup here in Bangalore we work on building voice argument experiences for mobile applications we provide a platform that allows you to add a Alexa like experience inside your mobile app that's so what we are here to talk about what I am here is this notion of what is this notion of voice argument experiences and why you should do it and does it make sense hopefully at the end of it please get convinced that this is a worthy enough to get tried out so we will talk about the pro cons and what we do sorry my voice is pathetic I don't know if you guys can even hear what I am talking about I am just mumbling so let's start with first talking about like voice like voice is now why voice why voice is now becoming important and what are the advantages that work there is a lot of hype around voice Google is pushing it Amazon is pushing it a lot of hype so forget the hype part of it let's talk about the what what what value does voice fundamentally give to a brand or to an application developer these are some of them the first thing is like as an end user it's some of them for the end user perspective from the company perspective from the end user perspective it allows you to get your job done the fastest you think of something you can get it done the fastest today if you want to be able to get done in any mobile application you think of something then you convert them into a series of click click click click click click and somewhere after some n number of clicks you get a job done that's the current state of that when we have to get things done today so like thinking to getting it done is a long gap of it what are the voice think get them so that's like the big leap of jump today when you're all app developers here it how many of our parents can actually use their own apps anybody's parents can use apps they actually have done did you raise oh that's great one among 50 so this is a common scenario and our parents are and most are not necessarily not not educated or not really they're all educated most people are educated are studying or worked in good places but still they can't use our tech and take their own kids build but it was like people in the use Alexa if you've seen your parents use Alexa it's much more easier it's a much more newer tech they can start using voice much more immediately because it just opens up to a lot more people because the voice and the fact that sometimes languages become a barrier so that it becomes a huge but another thing is it very natural like this is actually a big trigger for us to even start slang when I watch my kids start using Alexa for your old order first time she sees Alexa I just she watches me how to use it it just becomes instinctive action second time on what she is no training in it she just understands how to use it like this is not a unique experience I'm sure all of us who experience watching kids use systems like Alexa and Google Home are amazed by it no training it's so natural to be able to speak it because you're all born with that ability to speak and another interesting thing this is from a developer also possible to be able to understand the true intent it's like typically if you want as a user as a developer you want to understand what the user is actually intending to do you know that he came to the screen and he did something but you are not sure about his intention he clicks this button he clicked that button that's all you have discrete piece of information and you ought to put together the discrete piece of information to collect understand what exactly was he thinking in his mind but the voice you now get to know the true intent whether you can handle it or not is a different story but the fact that you can now collect the true intent of the user much more straightforward is a great value this is now not necessarily from a end user but from a user perspective and cognitive overload you're not blocked by the fact that I have to go through navigation there are small screen scroll I don't know what how to do it's much more easier much more intuitive so these are all some of the advantages that voice fundamentally give you but today when we talk about voice we are talking about an assistant backed voice experience whether it is Alexa Google Home or Siri anything it's an assistant centric voice experience that's why we fundamentally talk about but that they are separate channels typically have to end up separating a building it for them this is a separate parallel channel but most of us already have a native app not necessarily native app or whether it is Flutter app or React Native app we already have apps and that's a fundamentally that's our biggest channel that which customers today use and a lot of advantages I'm sorry can anybody even read this this bad contrast it's okay there's going to be a lot of this contrast the rest of the slides great so so there are a lot of advantage there are a lot of value that apps fundamentally give you let's look at some of the fundamental apps value that still have today in today's world one is this notion of discoverability there's a play store I know how to discover them it's a well-established process the voice systems will also eventually hopefully get there today if you want to discover an Alexa skill it's not so obvious people will figure it out but it's here it's my discovered and what you can do and what you can't do in front of Alexa is not obvious because it's completely voice only so it is non-intuitive sometimes understand what it can do but in an app there are buttons kind of gives you a set of a context for what I can do and what I cannot do but some of them are the counter example is like it's some of the capabilities are so hard to discover in the app because they are so nested type but in voice everything is fine but typically the market is very mature you're not dependent on a parallel ecosystem to grow you don't need more and more Alexa devices and Google home devices to be grown you already have smartphones smart phone is a well-established market you already have apps they have billions of hundreds millions of users using it already so you can that's a existing advantage engineeringly mature and we're all engineers are mostly people here and then simple things like login if you want to do a login in Alexa it's a pain you don't know rediscover it if you want to be able to know a lot of things that is well solved in an Android and a mobile ecosystem has to be rediscovered we're not trying to solve in a parallel ecosystem like a voice only system and a lot of functionalities are very UI only like if you're trying to order a pizza this is my classic example trying to order a pizza by a voice only system say I want a pizza question is like which pizza do you want I don't know what pizza I want like I you have to give me a choice oh Viji pizza cheese pizza macaroni I've already forgotten the first pizza ever because it's humanly will forget humans can't take more than three to five things in the main at any point of time that's where a lot of things are still very helpful for visuals like when you have a list it's a lot more easy to process that list and last but not the least is a notion of privacy of privacy because when you're having when you're working with an app it's you and your brand the customer and the brand directly there is no middle man there's no middleman but when you have a third party app integration there is a middleman that you go through we have to log it logged in by the person the question is asked by the middleman answer is passed through the middleman so everything is tracked by a middleman and the middleman not really knows about you it also knows about the other parallel brands so this and both from a brand's perspective and also from the end user's perspective my knowledge is not just how allowed with one person but I'm not sharing it with a lot more people or with this one guy who essentially understands a lot more about me now that's a potential concern might be a concern for some might not but this is a big concern for a lot of these are all now this problem doesn't exist in an app because the relationship is very personal you and the brand so now these are all advantages that a mobile application gives you now can we get the best of both we saw the lot of advantages wise gives you now there are a lot of advantages that a mobile application gives you can we combine these two and get the best of both now that's what we call as the backs experience where you augment an existing visual experience by voice and get the best of both ways so that's the whole idea behind this what called backs a lot of words is theoretical words we all like to see in code or an action let's see a demo what does it look like so this is a live this is from one of the apps at the lab so long to be able to get to what you want activate the one day international roaming pack to USA okay one day international roaming pack for USA will be activated please confirm activate international roaming which country are you traveling to United States which pack would you like to buy one day international roaming pack for USA will be activated please confirm this is an example of an experience that you can build with what we call as voice augmenting an existing application which you can continue to navigate but now you can add voice to be able to now skip a lot of problems one is to be able to know the navigational complexity and also the language complexity now it allows you even my mom can now start using this kind of an app that she does not worry about how to do it just say what to and apple now react she misses something the app should be able to prompt prompt back and be able to collect all the missing these are the birds that's the thing about this notion of acts now what is so what what all can you do with this notion what does it now fundamentally enable the max cases like air one we saw it allows you to know it flattens the entire hierarchy different parts of your application can now be reached almost like in a single shot so single voice command a single voice interaction which now allows you to now go deep deep into any application and depending on what you say you can either drop them at step three or step two or step one depending on how complex the user utterances or if there are cases where there's a lot of data to be collected assuming you have a form we will not collect it now ensure the user feeling one by one field by field user can now more natively speak out what he's trying to say which conveys the entire form one classic example is a notion of an address when you want to be able to not take an address you don't want to say like street name this is not how we typically when we ask someone we don't break it down part by part and say we just speak the address in one shot and after the system to know we have done extract information or I think of another case like where like somebody who is now taking a repairman who is now trying to test the car is okay lift typically yes a form where you say okay lift tire is done right tire is done left front tire is done right front tire so each section has to be explicitly mark but in voice you can just say like all tires are done so now you can now and it is up to the app to be able to convert all tires into those are all four fields that it matters because that's a much more net natural way to be able to speak it cuts shots a lot of steps and a lot of times there are a lot of data that is actually exist in your application but people can't discover the end up calling customer care so banks one of them for example the top call that they get this to get the balance and then the balance is pretty easy information that most of us can retrieve from our banking app but for a lot of people it is not obvious we actually did I don't have a video of it but I can show it different like we actually did a small user research where we took ready ones around 35,000 rupees a month as a maid and she collects other things but because the fact she didn't understand how to operate the app natively navigate balance operation which is right there on the front of the app she didn't know she had to click it she has kept clicking all over the place for like 10-5 minutes to be able to not just get that basic balance operation the net result of the end up calling customer care and and waste a lot of money for that but we could just if they could have opened it and used it in the app and last but not the least is a notion of breaking barriers now typically when you want to be able to not target more languages than normal model is to be able to localize an application a localizing application is a typically a costly operation because you have to localize every single screen and make it happen and typically even for most of us if you look at ourselves we don't really want many times they are I at least me I don't really read in my native language I want to speak in my native language but I'm not so comfortable reading my native language but I'm okay to now pass info on most of the output is typically visual or in images I can understand the meaning but I can't tell the command to it I can't I can't express what I want to the application typically so that's where a bigger challenge starts coming in so with voice allowing you to now convert and handle the language part of it even if your application is fundamentally still English you can still handle other languages so without you having to know fundamentally change the application to multiplying multilingual you can now allow a multilingual user or a non-English user to start using an application so that's another thing that starts coming in and typically when you build facts there are two ways in which you can build out a max experience one way is called as a one-shot action or a voice guided navigation augmented navigation a one-shot action is where the user speaks something the sentence and based on how complex or how deep thing he says you go deeper into the application and then continue the rest of the journey by touch you don't want to always keep using everything voice the user spoke something you take them deep in and then you continue by or he speaks something then there's something missing then you keep asking you more information keep asking more information until all information that you need has been collected until the end of it and a kind of IVR style model of navigating the user based on what you speak so both things are possible these are all multiple ways in which you can actually add voice experience into your application now if you want to be able to make it happen so what are the fundamental things that you have to be cognizant of so what does it mean because like typically when you're building as an Android developer and iOS developer we are focused on UI elements and there are different style that we think of but moment you think of the notion of voice there's a different kind of a paradigm that you also have to start understanding there are certain terminologies and texts that starts coming in first thing let's start the basics are these four fundamental concepts all intense entities prompts if anybody has worked on dialogue flow another nlp system some of these terms might be familiar but typically when we use the system there they are like for a particular reason for chatbot building that's where you start using so now our proposal is to be able to know say can you know use it primarily in your main application as part of your navigation experience as part of your form filling as part of your direct user experience then you know start using voice now which means that even mainstream app developers also have to start understanding some kind of a these kind of terminologies as to be understood so it's better it's good so intense entities prompts I'll explain what each of these things so intense are the actions that the user wants to perform like this essentially braves down to a top-level action like that user wants to be able to perform examples he wants to book a ticket and then there is a he wants a list of light you want to see the list of flights that is available he wants to filter a particular option or he wants to cancel these are all examples and there is typically a noun that describes the action I'm sorry a verb that describes an action that he wants to be able to perform so this is how you describe you there isn't no start as an intent definition and they are all typically mapped to something that is executable into your application at the end of an Intel something should be able to do in your application if you can't act anything on it then it's not an intent it's just a part of the whole journey and the next thing is entities how to complete that intent what are the data I want if I want my banking application if you want to be able to see my balance because I don't need any data just the fact that I owe the user the express I want to be able to see my balance I can now go ahead and try to show him the balance but if you want to be able to know book a flight for example in this particular case to be able to complete that action to be able to get to something logical next step I need some basic information you have to know collected like for example I need to be able to collect the source city and to know the destination city I need to know the date without these three information I can't even go to the next screen sort of can't even take them to these are all basic information that I need to be able to correct some of them might be optional some of them might be mandatory depending on how much data that you want you'll be able to know the next one is the notion of utterances now utterances are the actual sentences or the commands that the user will speak which will differentiate between various inputs now the users is what are what do you have an intent now we want to be able to express that in a certain way what what ways in which it's going to be explained and so to be able to now understand what are the ways in some way could trigger that now in this particular example now those are all different ways for someone to say a initiate booking a ticket operation that's what they're saying they could see in different ways or these are like different ways in which you're using a saying hey is there a ticket available is there can I book so here it was more like a question sort of like an FAQ question or it could be something like where he's asking is there a ticket available I don't want to actually book a ticket I just want to know if a ticket is available you want to be able to differentiate between these two so then they typically become two different intakes so because depending on what the user speaks you want your application to do different things how if your application can't handle two things then you essentially map them all to the same action but if you can slice them into different and that's where you start prompts are things that you speak back to be able to collect information from the user like now in this particular case the user said Bangler Delhi 21st now but there are a lot of missing information that is still needed I don't know how many tickets to book I don't know if there is a one-way or a return journey or which when should I if it is a return journey what is the date for the return journey those information is missing so now these now these are all concepts that you have done audition now these things typically we do that in in our normal programming model as feels in a form so that's how we think of the best but in the world when you moment you start thinking of the world as a voice system these are all the terminologies that people start using this notion of prompts this notion of entities portion of the last one is a notion of confirmation now when the user says something it typically want to be able to speak back to the user also advice even ideally you also want to visual backing it up but also some kind of a audio prompt also audio confirmation also comes in he says he's gonna like to continue like he says spoke something you show something and then you want to be able to know speak it can be a positive statement where okay showing you flights from Bangladesh and on to the first that's a very positive state or it can be negative statements a there are no flights available to you on that particular day like technically it will be the same list it could be the same list and that list could be empty in one case and the list could be filled in on another case but you want to be able to now speak back because the user spoke you also want an audio confirmation so there was a thing that was done trial that is done with Alexa and Google Home which is a more trusted brand which do you feel more trusted in Alexa and Google so survey overwhelmingly said Alexa was more trustworthy even though Google was able to now respond to most queries much more efficiently than Alexa they were always able to get a correct answer but Alexa was a more trusted brand apart from the fact name is Alexa and the human element for it another reason that was given was the fact that when when you say a booker reminder for 4 p.m. tomorrow Alexa will confirm back saying okay booking a reminder for 4 p.m. now that gave you a confidence that I spoke something the system now did the right thing for me the response was okay done I don't know what you did so now because when you when you engineering you know code it seems like very efficient where does I say okay done right but you don't want to say okay done you want to see what you do so that kind of the tiny things make a huge difference in people's mindset and what you what you do and what you want to so now all those things starts coming to play when you start using now you want to be able to differentiate between different types of confirmations like how do you speak back those are the fundamentals like the intense entities are the fundamental building blocks that anybody has to be able to not so basics are this notion of context and a person is speaking you also want to be able to maintain this motion called context how for example in that continuing the previous conversation the user is now saying hey show me flights to jamae or to jamae now one way is like saying okay now tell me the form city which date you want to travel because everything is restart can think of it as a fresh command and fresh handling everything but a smarter system would say like hey smarter super smart a super smart system or a super confident system overconfident system will just say okay assume he wants to go from the same source city to a different destination city on the same date and then directly show him the list it to the next point but a more midpoint was to be able to now make the assumption but confirm confirm with the user saying hey okay are you saying that you want to get from Bangalore to Chennai on 21st is that what you are not trying to do because now we are trying to change the flow suddenly but I have context of your previous conversation or using that context I want to I don't want to just directly jump but I want to maintain but tell you this is what you intended how do you intend something else now this is something to experiment with now some people might not want this confirmation directly go why are you asking me this question some people might want this confirmation but since it's a new era it's always better to take the confirmation another thing is multi-modality now the disorientation alexa is like it's a purely voice for system or voice only and a voice for system but when you know do wax when you are augmenting in which should existing visual experience by voice you should take advantage of the fact that there are visuals packing you and people are not forced to only use voice or visuals you want to have a very seamless marriage between these two for example in this particular case you say which flight would you like to book and now we are showing the user said book a flight from Bangalore to Chennai for 21st now it took you to a screen showing your list of it and the question that is being asked is which flight would you like to book now you should not force the user to only speak back because if it is only so first you see back then the data that you're showing me on the list then what am I am supposed to read that list convert them to words and then speak back to you instead you should be able to know speak spoke to the list and touch and click on a particular list item of the list that's another way of now say it or you might just be able to know speaks up see something on the fly list and then speak it out both should be possible I actually made a mistake by saying it but yeah so you should as soon as you select a flight now move on to the next screen you're not I could have spoken or I could have used my screen we would not continue to be able to now do this this is the kind of thing that you want to do another interesting thing is the notion of error handling want to make sure this is super critical especially in voice because there are lots of possibility where it's like it's and it's the equivalent of like people keep clicking a button and nothing responding there we don't know what's happening but in the voice world you sometimes know what's happening so you can respond properly. So the first thing kind of thing is like when no speech detected user clicked and wanted to speak but you did not actually speak what do you do for it now you the way should I continue or should I just silently get away from it that's an error error handling state that you want to be able to do or you detected a speech but nothing was recognized speech is all gibberish I didn't really recognize anything that actually spoke out of the body what do you know and how do you handle that kind of or you recognize speech but I recognize it completely wrong give me curd rice was recognized as give me cold rice so now what do you what do you do in that kind of a scenario what am I supposed to handle that recognized but not handled like I don't know what to handle I got the system but I don't know what you said for example just said good morning I have no intent which handles good morning so now what am I supposed to do this is another example that we did for when we did a user research for some of the apps that we went to sort of some people the first instinct as soon as they clicked they don't click and start speaking they don't give a command they click and say good morning or hello that's their first instinct and they expect the system to speak back to them if it doesn't speak back to them because they spoke they are not going over here and then other thing is like they don't speak like this they speak like this even though it's a visual app because that's how we are we're used to some things like hello like so like then if there is no audio back you can't you're essentially lost that particular transaction you're frustrated with a particular user because this is all new user behaviors you're not trying to experiment with new user gears and it's and marrying with a traditional user behavior with phones the existing model is like phones so how do you now marry these what are the things to be and not handling it at application layer like everything is fine from us NLP and intent perspective everything got done well but then the application cannot handle it like book a flight from which I don't have a flight to Chennai now how do you handle that and the last is like you spoke an error there was some you didn't understand now do you keep asking the same question again and again you don't want to keep asking the same question again because then the user is exactly going to say the exact same thing then and you're going to get into this nothing is more going to move and I want to go to frustrated the user so every time you ask an error the next time we want to be able to say a different kind of error maybe more descriptive error and a more more descriptive like essentially it could be like a first time he says sorry I didn't get it can you try it again because the next time is like he's saying the same thing then you want to probably want to prompt him saying hey by the way you can say things like this then you didn't get it then okay maybe like oh give you one more time or next time just show him a list of possible choices that are available because then you train this user like okay this is the kind of thing that you can speak those are all possible and also handling novice and experienced users like sometimes you don't want descriptive responses back because it's very irritating for people already very used to it but if it is a new user you want to be very descriptive in how we are explaining back the user but if it is an experienced user because typically what happens like when you're now speaking back an error until the error is completed error message is completed I can't retrain that's a limitation that comes with voice because when you're speaking now if you start listening at the same time listening will listen to your own speech and that becomes very intent that's an unfortunate problem so you have to wait till the error message is completely spoken out and then then you can speak but if it's a long error message then you are losing out the user experience users will get frustrated but first time users probably want that so to be able to differentiate between a first time user and an experienced user so these are all some things and then the information of some some brain candy so just like there are UI patterns that exist there are a lot of these kind of wax patterns that you will start see once you start getting it as well you'll start getting a lot of common patterns that you can apply between multiple applications they are not every application is not very unique per se like things like list how do you show a list and how do you expect people to speak out a list and if how do you select from a list if people have used google show the home show you will see that there are some ways in which they allow you to now process a list go go next select the second item select the third item like so there are some ways in which you can now process list processing can be done filters like show me only or do not show me black like the inverse under four conditions to be able to know until now the main thing is handling the inverse on the recognizing the inverse on the true but whether it is black or medium or 200 rupees the way of applying is similar but the fact that these are the kind of filters that can apply is what you want to be able to understand and the way people will ask for help like the way people will say like they are not going to say help that's not the natural way to know say help like yeah i don't know what to do like that could be the way they will explain so now how do you know handling that kind of a scenario right what do i do now right now what do i do now is very different from i don't know what to do like you have to be able to handle those things and then conversation markets i so stringing intents like how do you sometimes people want to be able to connect multiple things together right like this is another thing that is here for example in uh when you're ordering food right the classic way is like hey add two uh pizzas to my list or like add three garlic bread to my list that's one way another way is like hey add two pizza three garlic bread for pepsi cans i might kill me if i say this but so like you can keep stringing multiple sentences together in a single form and this kind of a list processing mechanism is quite possible like this is kind of list mechanism will exist in multiple cases like in book my show like it's like i want to book this this ticket for two people and maybe like something sorry i'm just throwing out of the bed but there are things that you could potentially do here another thing that can start coming in is personality so that's something that voice can now start giving you because typically when you have an app so now the gay people now start like exactly like the word Alexa like when you use Alexa now Alexa brand as a personality that there's a notion that she's smart and there's a but that's the way they're trying to build because that's the centralized personality where brands are sitting behind that personality so you having individual personality becomes but now when you're now inserting voice experience into your app to your brand you can now start giving a personality hey uh smarty you're like whatever like you can keep a name like the way people want to be able to know refer to it it's not just a command that they'll give you might prefix it in some sentences and and you know want to give an error back it dude sorry man i didn't understand what you're talking about right like whether you want to be saying that versus like sorry i didn't understand what you're talking about right now there's a very different way in which you want to be able to now respond back and the style in which you want to be able to respond but that gives a brand a personality which are sometimes harder visually to be able to give a personality today's ways of visually giving personalities by colors and the layouts so with voice now the notion of personality starts coming out with like the way in which you the errors error message what how do you know handle an error message what are the sentences that you know uh hello what is the name that you choose for your assistant all of them starts becoming a part of your your uh your uh things that how how smart can you know handle it all and another thing with personality is like you can we were now we're working with a gaming uh company for example uh mobile cricket gaming example now when you want to talk to it one way is like just keep speaking to the app but what if we are as if we are talking to an umpire in the app like you are now you are immersing with your cricket game then you can say like hey umps uh declare this match like or like something that essentially you want to be able to now make it feel it's very native experience when you want to be able to now talk to the person rather than just a boring command particularly and another thing which you can potentially do is like version of personalization like where you now start having personal commands for person he says like a book with the usual right i don't want to now go through the like in a food you know book with the usual kind of figure it out uh very easily from here like it's a command which maybe is basically for me i want to be able to do uh or if you say like alu one yes maybe it's not a food item that typically exists like my classic uh volume i don't know if it matters you guys see i the only northing and dish which i like is paneer butter masala so every restaurant i go i keep asking paneer butter masala now that guy says this restaurant does send out paneer butter masala but there is just something else paneer i will give you doesn't matter it has to look yellow it has to look reddish uh color grass top paneer that's my paneer butter masala for me it's like you give it to me no for me that is paneer but i'm always going to call it as paneer butter masala doesn't matter what but now you don't want to centrally change the menu to handle the stupid people like me so like but now with with voice now you can map it to my personalization when i say this this is what this person always means to be able to now understand that person's more individual capabilities and now be able to now handle that record now those are all things that you can potentially do the last thing that you have to super worry when you know handle the notion of privacy so moment you had voiced do anything voiced today as there's a lot of coolness factor it has a lot of scariness factor like this people are scared and may start it at the same time there are a lot of stories that we keep hearing uh of alexa people hacking in and by buying hacking in the sense like it's not even like a criminal hacking it's a very uh it just happened and then people make stupid mistakes and people end up having uh to think and it is also possible to do uh criminal hacking and to be able to know this stuff so there are concerns that starts coming in when you now exhibit this notion of voice voice medium voice as a medium to interact with your brand starts creating these are extra problems potentially now you need to be cognizant of the fact you can't say this now things like what we as a platform for example tiny things that we do it's like we don't allow hot word deduction a hot word deduction is very cool like where you can just say hey okay google or say something and then do it but the problem is like it triggers it creates a lot of false positives and your brand could get you can start capturing in sentences with the user never meant to capture now every single company will have now google and google others can probably can manage it but like every single company we have to now start worrying about its privacy issues becomes a problem so where you want to make sure like the intent of the user to speak and only then you do it don't allow inadvertent uh intents then we now capture these voice things don't keep don't personalize their information too much like they're storing they're saying you something if you use third party uh system now the third party system will store analytics about what they spoke now that could give you personally identifiable information now as a personally identifiable information not being saved or being saved now how do you now uh make sure now those are all things that starts coming in so worrying about what data that you capture what and i'm like are you always listening to me uh what if i make so those things will all start coming in so we're now descending out to be cognizant of the fact that there is an issue and then eliminate that thing very clearly saying voice is only to help you to help you navigate faster do things faster and only when you tell me i will do it otherwise i'm not gonna you don't even have to listen to me i'm not listening to you at all make it very very clear and very very obvious so this is all there now uh base in which today you can do it is by especially nandor and ios systems are two ways one is what is called as an outside in integration so there is an assistant that exists either at a city or google assistant inside an app you can now in the i'm not in google is a city you can create what is called city shortcuts and deep links can be exposed inside your application through city people can talk to city and then go it but that typically is like a one-shot thing like you speak and you get into the application after that you can't do anything with voice typically or you can't keep having back and having a conversation it is typically one way and even same with what uh google assistant you can essentially trigger and launch your application but after that you are left with your touch base system or you can do a much more in-app integration side note marketing so this is our product so uh so this is like where you can now you can have a customized uh integration inside your application so where you can now uh have a voice experience right in and have that similar experience i have a back and forth do a bunch of stuff inside this and where you can focus and use systems like us to be able to do it later and the way you typically do it will arson any system you do will end up being something similar the first thing is to be able to design your user journeys just like how you design when you start you don't have to start writing code you figure out like okay where is the various screens that's gonna happen here are the various flows that's gonna happen and i start coding in similarly even for voice you have to figure out what are the user journeys that person is going to take and what are the intents that's going to come in what are the ways in which somebody could speak some samples and then what are the data i have to be able to now collect and if this data is spoken if this data is not spoken what should i do all that has to be and how do i map it to my visuals you have to be able to do some kind of a high-level uh design journey then you typically configure them in a system where you say you describe all your intents you describe your intents you describe your sentences which will trigger that intents the data that you need to be able to collect as part of the intent all of them you describe visually in some dashboard uh kind of system the third thing that you typically do is to test out this thing before you write code see like is then i'm is the intent deduction working correct not working correct what when i'm speaking something am i expecting so that before i write any code is my system even working correctly you want to be able to now uh test that the fourth step is the notion of code you then integrate a library into a system or you directly use uh google or whichever will use our slavery so use uh system to be able to now use just pop in uh your library and then the system will typically take care of everything that needs to be done you only focus on the actions because the system like us can only handle the question that the user can only handle the voice part we can automatically collect the voice do everything else that is handled with respect to the voice part but we don't know how to actually do anything with that command when the intent is satisfied what to do that's a business logic that the app has to take care of so we have the systems like we just focus on your app actions and leave everything else to a framework to be able to now get it uh get things done and that gives you some of the things that we spoke about to be able to now handle error escalation and everything automatically so without you having to worry about like how to handle all those things and the last but not the reason the notion of analytics because you can't get this done in one shot it's like i build something i release it oh magic is going to happen it's never going to happen your most first experience is going to be bad because you will not imagine how people will speak while it's not just about what they will speak what will be missing there will be all the things that will happen so you want to be able to now track analytics of what people are speaking and what is now what is your most popular intent and more importantly what is not working now what is not working is not like oh this new utterances which mapped on it are like completely expect patients now as soon as the user clicks the button on the if your message says hey what can i do for you today you're just opening up the entire world for it with respect to your app now you can just speak whatever and whatever that the imagines is possible with your app right in that particular case so you want to be able to now tailor the expectations correctly by the message that you are now giving to the user saying like hey would you like to order some food is one way to now curtail and say that that's like what would you like to do if you can only handle order food so these are all things that you can almost lastly so this is the things you can see i said i'll stop thank you great talk so we have run out of time but next we have break so those of you who like to proceed for lunch can do but we can just continue into the break for questions you're not trying to embarrass me great thank you guys


The celophysis is a perfect representation of the early theropods, an opportunistic carnivore, a nimble and tireless threat, with a jaw full of sharp serrated teeth.


Yeah, this book. Hello everybody, E here. Welcome back to another book review.  I really really wish I had got to this book sooner though Because believe the hype this book is amazing The last time I read something this good in this genre, which I mean, it's it's kind of it's It's really hard to I don't want to say something that everybody else is saying but it's true Colznick is The air to Jack Ketchum's throne. It was like reading a Jack Ketchum book The the violence the character development the trauma everything in this book felt like Ketchum Now that is not to say that She is a ripoff of Jack Ketchum. This is not that this is not someone trying to be someone else This is her doing her own thing, but the feeling the tone Everything about the book feels like that type of experience. There's a there's a blurb from Brian King Keen that says a debut with the power of a nuclear bomb ranks alongside Jack Ketchum's the girl next door and Gonzales is a survivor. I would I'm gonna completely agree with that I don't normally agree with blurbs, but that one is spot-on and on the back of it It even said it even has an ad for Ketchum plumbing, which is cool Real quick note about the publisher grindhouse press has been pumping out and this is number 58 in their series Has been pumping out some good material as of late One thing that I was not really shocked But one thing that I really want to point out here because I am so impressed is Anderson Prunty's editing I've read other work from Prunty and Stuff that he has worked on and the dude is exceptional But when you have an exceptional editor you do kind of wonder You know how much cleanup did it need with with this one I could just the flow of the language and the tone of the story and everything Samantha needs props also That both of them working on this book I feel it just brought it to that that next level of course I didn't read the unedited manuscript, but I just want to give a shout out the main purpose for me saying this is I want to give a shout out to publishers who are doing it right even if it is all on the author But this time I know it's not because Prunty stuff is good, too so all all commentations need to go to the the publisher and the author they have made a Fantastic book and they need to be applauded for it One of the one of the things that stuck out so much about this is the way the book opens The the very first chapter of the book is disturbing as hell and it does not let up throughout the entire book It's a brilliant Brilliant way to open up a book because you set up your reader right then and there as soon as they open up the book You set them up for what they are in for The and I think that's another reason why it's become so popular even with people who do not like that kind of content I am I'm in awe of this Samantha Colznick is a is a screenwriter a director I I'm going to try my best to find every single thing that she has ever worked on and I am Super excited for anything that comes out You know in the near future So Samantha if you watch this consider me a fan. I am blown away by how good this book is Now finally I do want to talk about the content of the book not spoilers or anything like that I do want to tell you what the story is about. This is kind of like natural-born killers Meets well if natural-born killers was written by Jack Ketchum that kind of thing you don't have the The craziness of natural-born killers like the surrealism of that one or the goofiness of that one If Jack Ketchum did like the novelization and he took out all the surreal stuff That's pretty much what you're getting you're following Susie and limb as they go on a killing spree but that's not the whole book either the book takes a left turn it toward the middle that I wasn't expecting and That is where the content really starts to shine is when is when Samantha takes the your your idea of a monster and Breaks it down and tries to make them human tries to make you relate and you don't have to like the characters In fact if you do there might be something wrong with you, but you don't have to like the characters but you Understand where they're coming from and you might even have a little bit a little bit of sympathy for them The ending I Was this is one of those endings man that that that I just kind of sat back and I put the book down I even tweeted out I said some Samantha Colesnick scares me goddamn and that is the absolute truth the What she the the lines she crossed or the I guess the twists and turns of the story I Commend her for that because like I've said this often enough and maybe grind house is doing this with all of their books I haven't read enough of them to find out, but it's so refreshing to find someone who goes for the type of ending That this book has I don't want to spoil that for you, of course but Go out and read this Seriously, if you're a fan of Jack Ketchum, especially have you read true crime by Samantha Colesnick Please let me know down there in the doobly-doo whether or not you liked it whether not you hated it whatever Let me know exactly why you liked it and exactly why you hated it disliked it Whatever, let me know down there so we can have a conversation about the book But until next time I have been a you've been you this has been another book review. I'll talk to you guys later. Bye. Bye


Personal notice changes my stock and trade if the job's too tough for you to handle you got a job for me George Valentine write full details Greetings mystery lover time for another let George do an adventure This one carries the alluring title of a visit from Merlin You all remember little old Merlin, but just in case you don't he was the lad who dealt in that old black magic back in King Arthur's day Now history doesn't state whether or not this fellow is known as the square of the round table But boy he must have had something on the ball because you should hear what he has up his sleeve for George Valentine My dear mr. Valentine Perhaps you have heard my name Arthur Thurston Renwick or just the Renwick collection of medieval art I don't like violence or violent people so you can imagine my shock at the following episodes a stranger mr. Valentine and I am habitually kind to strangers Ventured into my somewhat unusual domain Renwick manner a little man in attack a coat Due to certain circumstances. I was in the position of feeling it necessary to give him a small gift But before I could complete this friendly gesture the man halted me he gave me a gift It was a 10th century dagger mr.  Valentine George look a real suit of armor not my size miss Brooks. It isn't a house. It's a castle Huh, you should join my staff on dusting days. You'd find out He built it on the ruins of some Spanish grandies old fortress. That's why it's so English What? Oh, don't mind me You live out here on the ocean buried in the Middle Ages and about that far from civilization With nobody to talk to but King Arthur and all seem to be plenty of people here now Visiting day Thursday. My husband is a frustrated professor And so the curious come in to track up the floors and pretend they're interested in his lectures I'm sure he was short that adult code right in there behind you. I didn't see him. He was there I'm sure he was all of you. I'm sorry the tour is over. Excuse me, but the visiting hour is done It's well, it's the hour when we lock the castle gate You're listening to let George do it our adventure will continue in just a moment now back to let George do it and George Valentine I'm nervous this little strange man. He haunts me, but why why and where did he disappear mr. Valentine? How look mr. Runway. I think you'd better start at the beginning and my wife She's sarcastic and complains, but we really get along quite well together. You've seen my house my castle It's strange and you say I'm eccentric because I am The antiquarian the man who ran away from the present so we see miss Brooks. I Think what I'm trying to tell you first is that despite all this worship of the past the Middle Ages I'm not crazy a man with a love. Yes a man to be laughed at No, nobody's laughing mr. Runway, but this now here's what happened This is a very peaceful place actually my only regret is the lack of interest shown by other people in the gray Dusty part of the history. That's my specialty So you can imagine my reaction about two months ago when a man one of the usual Visitors spoke up and corrected me on the point of English history free Norman, of course Well, I investigated the man was quite correct That's the same little tattered man. Yes. Yes, and when he showed up again the following. There's the eye complemented him You only showed the shoulders went off snooping around some more looking at everything. That's it He only looks He seems to want to study over everything. I have my entire collection of that hold of the second-wave, please I did a little research myself You have right here in your house several hundred thousand dollars worth of gems early bracelets crowns that sort of Valentine I may be eccentric, but I'm no fool the gem collection is not in the house. It's in the keep You yes, it's real authentic stone walls over the dungeon that sort of thing But guarded by my own private guards and they use the latest locks and latest guns I assure you Bond and men who've been with me for years listed with the police that that even they could get away with anything No, no, it's not that I'm afraid of but the dagger was stolen. Yes from this case right here But it's the man. I'm afraid of that guy You see he came back and came back the guards had several run-ins with him or trespassing But he always had an excuse then finally one day. He asked me for a job. Oh the day. I wrote you a job doing what lecturing He wanted to take my place as guide Imagine well his knowledge is sufficient, but of course I refuse But I was embarrassed He has strange eyes That's when I felt I might give him a gift Perhaps get rid of him once and for all only instead he handed you the dagger with blood on it I've never seen a man look so offended and angry, but only in his eyes. He said he belonged here Here I lock the dagger up in this Okay It's right, it's empty Looks like he got it again, huh? You're sure this is where you yes, I locked it up myself But I'm not surprised No, why should I be surprised? He said I had gone too far.  I'd live to regret it Hey, wait a minute. What kind of a thing is Valentine I think I expected this That it would disappear again. You dare. I don't know what compelled me yesterday as he left. I spoke one word. I said Merlin You said what? Well, and you heard me. I called him that and he smiled. Oh, you mean Merlin like the sorcerer at King Arthur's court stop looking at me that way both of you We don't know what's possible. We haven't even scratched the surface of the Middle Ages the superstitions the beliefs Of course, I don't think he's really Merlin But he follows me He watches me. Why? He's always here. Why? And his peculiar knowledge why how I tell you it's right Keep your shirt on boss. We got him What yeah, we got him I tell you the little squint nobody in the crowd here that they even noticed he's in the town jail Jails just a two-bit like bingo boy. That's all he is. So cool off. It's all over You Valentine yeah, that's right.   What? What what did you call him Merlin? Oh says he's a member of the magicians Union How's that one for laughs? Oh The boss is a nervous Nelly that's all I gather here only a couple of cells down this way nice to wait for you understand, but a Little on the crack, but this Marlino seems to have him scared pretty badly I don't know why the boys bothered you though, mr. Valentine If I couldn't handle a guy like him with both hands I just want to talk to this guy. Yeah. Well, yeah Here he is. This is where he was locked That's all I don't see anybody Now Joe cool off. I didn't turn him loose. I tell you I don't know how he could get out a great sheriff Let me ask the question. No, neither one of you are going to I was home eating supper You bring a man down here for me to lock up without charges or evidence. Don't blame me if you did without what? Without evidence Yeah, here's Merlino now. Oh, yeah, what's all the leather about? I guess I forgot to lock that cell door on you No, no, you locked it, but I was hungry myself. I'm just in my way back Yeah, but but if the sheriff locked the cell how in the name of please young man, I just walked out I'm a magician. Is that Joe? Well, let's try out Joe cut it out Sure, if you said there was no evidence clean that up. Would you know we searched him when he got here So did the guards just waiting to tell you Joe. There wasn't any salt shaker on this guy. What? But I seen him take it myself. I see he searched I tell you there wasn't Of course, it's not of my business. I'm just a visitor in your town live at the boarding house as I told you Suppose I have been kind of a pest to mr. Renwick But if you ask me sure if anyone is stealing out there, well, he's guard here He's the one I think you should why why you little have all that you're easy. What wish? Oh, what's the matter? Salt shake In my pocket Alright slight a hand artist, but I haven't been there. That's right Valentine. He hasn't not even bringing him in I told her boss. I get rid of you.  Valentine I guess I better run the little guy out of town for him, but I kind of hate to landlady says he's real nice Depends on who you talk to doesn't it? You don't suppose mr.  Yeah, Chicago says he served a sentence once small-time theft He didn't steal today. I'm sure of that. They say he worked carnivals in the Midwest for a while. Why is he here? Oh, George, it's getting late. Yeah, come on. You want me to go back out of the house with you Well, if he wouldn't just shrug his shoulders and walk off like that as well, you know, I'd like to talk Mr. Valentine, Mr. Renwick, what's the matter? What's happened? He got it. He got every bit. It's gone. What's gone Hey, stop shaking. What are you talking about the gem collection the bracelets jewelry Milena's taken everything Brother, I thought that place was impregnable. So did I but not against the man like him I don't take it easy.  He said I own too many things. He wanted me. I should have all right All right get back in the car. Come on. Let's go. We'll find out what happened and it won't be magic either won't it? Valentine, I know how he managed it. My wife saw from my room upstairs Over the wall in the moonlight. Yes, I think we found that dagger again, too. What she saw it and came running and screaming Joe's body up there in the moonlight with the media evil dagger in it You are listening to let George do it our adventure will continue in just a moment Oh back to George Valentine a man named Merlino just a small-time magician smiling limping little man who says he doesn't want to cause anyone any trouble But he warned mr. Renwick that the millionaire had collected too many valuable mementos of the past Now the most valuable ones have disappeared And he warned the hot-headed guard named Joe not to try anything rough with him But Joe did and now the method of theft has been explained for Mrs. Renwick to see Joe's body Joe has been stabbed It was just as plain as daylight. I went up my room. I looked out. He was there on the roof What good does it guard do up on a roof mr. Renwick, but the iron door down there has always kept locked I came running to find you as fast as I could How could Merlino get through the door and up here to stab the girl how how how does Madden do anything? The name is Merlino Buster calm down. Well, you just show me where this it's right up there. You can see all right All right, Mrs. Renwick get out of the way. Please. Let me get through there. It's right. Oh Yeah, I Don't see a body Disappeared I'm not surprised Madden could easily stay where you are all of you will you Pretty clumsy magic. I'd say here's a knife right here. Let me see stay we are with you Joe's body's disappeared. All right, there must have been a hasty job a Good sorcerer would have wiped up the blood Here's Valentine the blood Joe's all right. Doctor says he sure there was a record of Joe's type in the files Okay, come on before George. Why would anyone move a body right at the evidence, mr. Brooks The knife was left behind no fingerprints no no mr. Renwick come here with you What is it? My men are gonna start searching your whole place. They won't sign anything. Yeah, yeah that fall coming in off the ocean I look mr. Renwick.  I don't want to believe such things I don't but you think we'll never find the body and we'll never find Merlino again. I know you won't I Can't help knowing he disappears. He makes things disappear I know how it sounds But he got what he came for he carried out his stress. You've been in the Middle Ages too long for it. Look out Angel Hello there Did someone call me? Call Merlina I Said answer my questions Please gentlemen, I don't know anything about bodies Out of my life for Pete's sake you admitted you were around here. Didn't you of course of course There are things here. I'd like to steal But not tonight. No, really. I haven't done anything. You've searched me, haven't you? No keys. No jewels Ask my landlady. I was with her at the time this poor man was killed I'm afraid if I did it, I've committed a perfect crime Spot of blood in the garage floor yeah entire tracks Renwick says this is where they kept that farm truck only now it's gone. Where's Merlino Sheriff? He's taken care of don't worry. The perfect crime step one. Come on. Let's go Just ditched it in the woods, huh? Not so far from the house either in a straight line. Now. This is the truck. All right. Use the flashlight George Okay, let me do this or blood all right. What a couple of little spots Yeah, only no body. No, but there's room for it to have been carried there, right? Sure, sure. So from here we move on foot backwards back the way this truck came It's perfect all right. Oh, yeah, sure. There were the tracks on the road, but they're insane I can't prove their Merlino's was not But they're deep. He was carrying something. They don't come back So we probably walk back on the rocks. That's the fast way And this is the only place you can get down to the beach easily from the road too to this cove deep heavy tides The perfect place all right to carry your body to throw it in the ocean It's a hard job to convict a man of murder without a body Well, you'll find other evidence Merlino can't just oh, yes, he can angel because what other evidence even hinted in an alibi Didn't you catch that everything he's done is practically a confession But you don't think we'll find fingerprints in that truck. Do you but if he hid the things he stole somewhere around there You don't think we'll ever find them either. Do you he's not supernatural. I don't know what he is Oh, come on. It's practically done. Let's go back. Maybe we can shake it out of him better than mine jail, huh Part of the original old Spanish place regular dungeon for the inquisition You have to climb down here now I gave the sheriff my key when he locked him up, mr. Valentine Damp earth floors. I hope he's got pneumonia by this time here. All right, son You seem a little calmer mr. Runwick. I've been with the sheriff's men all night Yes, yes, I've up decided your perfect crime theory is correct Solid iron door Oh, will you see the walls solid rock all the way around the cell 60 thick and no windows melina he Yeah, he's done it again He's gone Everything he's done is impossible A human being couldn't get out of there. I had the only key myself Valentine he's a cripple. He couldn't run very fast. Come on. Let's get down at the beach before murlin climbs back into the middle ages There he is yeah, yeah, he's running some cripple fakes everything doesn't he at least got a big head start turning down the sand there This fog George Lord, where is he? He was the end of the cold he disappeared right into the fog in the water. Come on run. No along the road this way Sure, Merlin's a ghost all right. What's what's beyond this cold another one, isn't it? Sure You can't see it from above just a couple of hundred yards better load your gun then This is no ghost we're after now Yeah, a little tiny one I think one man could carry that sheriff So back at the other place those heavy tracks could be made by a man carrying a boat instead of a body Brooksy there hasn't been a single bit of magic performed tonight. It's all been illusion Things are impossible. Okay, I believe it. They are impossible They just turn the checkerboard around look at the black squares instead of white watch it This is rock.  Sure Sure, of course. He swam around those rocks. That's all He stands still. He can't see us. They'll come this way to the boat. No, that's right But I better warn both of you Don't be too surprised when you see it's Joe himself. What here he comes Hey, grab him look out for that gun. Let go of that.   Oh, didn't you to put the scare act into your boss That set himself up as the man of mystery to brag that he was out to rob it But George the murder or what mrs. Renwick thought was one in the blood. Oh sure sure broxy. That was the neat part Joe knew her habits When she'd be likely to look out and see him lying there playing dead And he cut his fingers fill some blood maybe too bad. I didn't use your sense nice little trail of blood Yeah, Joe, so there'd be no doubt in anybody's mind that Joe the guard was dead Nobody'd look further for the man with the loot you and Merlino working together And then he lets himself look like the suspect But I'll bet in the final pinch Merlino's alibi would have been perfect sheriff He would have got off the hook joined up with bright eyes here And Renwick would have thought it was all magic I almost did myself George if Joe did all that well He could have let Merlino out of that dungeon thing too. I mean chief guard. He'd still have a key the biggest impossible of all Yeah, sure Only where's Merlino now? And why let out a guy whose story is all fixed Alibi and everything and why do you suppose Joe here didn't leave hours ago in his little boat? That must have been the plan. I don't know where Merlino is. I don't care what I do It's a difference between a grand larceny rap and a bigger rap for murder What now look friend only reason I can think of Joe sticking around is he like the jewels all for himself After all he was dead And Merlino could always disappear by magic. I didn't touch him. I didn't it was risky getting down to that dungeon, Joe But it would have been riskier bringing Merlino outside to kill. Oh, no, that's a quiet place And nobody would ever think of looking under Nice dirt floor wasn't it Joe? No, no, I don't care if I told you Merlin was a ghost Maybe we better do some digging there before he puts a haunt on King Arthur's castle And there he was Merlin Buried in the loose dirt in the floor of the castle Merlin Merlin the name's Merlino Bruxy And anyway, the story's all over Oh, I don't blame you though. I was always a sucker for that stuff too The knights and the charges. I bet Mr. Renwick isn't not anymore. I mean But he takes up stamp collecting after this I sell out to the British Museum Yeah, King Arthur himself You know, uh, I always imagine myself as more of the Sir Gwane type. What? Yeah. Well, there's a kid You know, George. He was romantic Gwane was the one who was always rescuing a damsel or making love To some maiden. Oh, no, no, no, not always. He slew dragons. He sat at the round table and Oh, what's the matter? What do you like? Oh round table Oh, I was just thinking When it comes to romance darling You're more of a square You have just heard a visit from Merlin another let George do an adventure Robert Bailey was starred as George Valentine with Virginia Gregg as Bruxy David Victor and Jackson Gillis wrote the story with music by Eddie Dunstetter Now, this is yours truly inviting you to another visit with Valentine When you will again hear what happens when you let George do it


Raven's receivers, Hollywood Brown and Rashad Bateman being out is okay for now. By his play calling in that first pre-season game, the G-Roll already let us know who he felt was going to be the number two quarterback. How much of a shot does Chris Westry have at making this Raven's roster? These and much more on this episode of NFL Questions from Subbs, YouTube team keep it clean. What's going on is engraving here with another video and another episode of NFL Questions from Subbs, a series where you can ask me any NFL question you want to and we answered in a video just like this. If you want to be part of it, you can send me an email to teamkeepitclean at gmail.com or for the patrons. You can send it directly on Patreon. If you want to become a team keep it clean patron, you can go to patreon.com slash engraving vids and I mean speaking of the team keep it clean patron shout out to all of them. I appreciate y'all for showing a little bit of extra love to the channel because it's something that is not a necessity but y'all chose to do it. So we appreciate it that much more. So team keep it clean, as always, we got great questions so let's do it. So the first question actually came from a team keep it clean patron Shakir. He said, okay, so I guess here's a question from subscribers as a recent fan and to give you an idea of what I mean, I've kind of been a fan of the Raven since they won their last Super Bowl. But at that time, I had zero football knowledge, never even watched the Ravens win that Super Bowl, but I just kind of had respect. Fast forward to 28 and three and finally a football fan and the year that the Ravens draft Lamar Jackson, I became a Ravens fan. All right, but my question is, am I delusional for not being worried about two thirds of starting wide receivers being injured? The three starters are Sammy Watkins, Hollywood and Bateman. And with Hollywood and Bateman being out right now, I feel completely comfortable with Sammy Prochet and Duvenay. So no, I wouldn't say that you were delusional for not being worried, especially with the way that the Ravens play the game of football. They do a lot of running and I mean, it's expected that the passing is going to go up this year, especially with the new coaching staff and with the additions that they made at wide receiver. But I am another reason I think you don't even need it. We don't even need to really be worried is because Hollywood going to be back any day now. Miles Boykin going to be back any day now with Bateman, though, is it's going to be a little while. And I know Harbaugh said, I mean, he said September. I'm thinking more October, but hey, I'm not a doctor. So we'll see how that thing goes. But I think right now there's no reason to worry, especially because biggest reason because they're not long term injuries. That's the biggest reason right there. So no, you're not delusional at all. Next question came from my guy, Cody, who was also a team keeping clean patron. He said, whether you've ever considered starting a Discord server for the channel, I've joined Discord servers in the past to be able to discuss topics I'm interested in more deeply. And it always was a lot of fun being that you're the favorite Ravens YouTuber of so many, as well as you always promoting a positive and mature attitude amongst Ravens flock. I think you can start a Discord server that will share the positivity and maturity you create in your YouTube comments section and live stream chats. Just a thought. Anyways, keep up the great work and much love. Appreciate it, Cody. I've thought about it a little bit, but really I just, with group chats, it's just, it's a lot. It's a lot to keep up with. It's a lot to maintain. And I recently, like before pre-season, I deleted like a bunch of them because I'm like, I'm not trying to keep up with all of this. And enough times too, one thing that I absolutely hate about group chats is that some people, they let their emotions get the best of them. They were like, if the Ravens are doing something, like if it's doing a game or something and the Ravens are doing bad and they letting everything fly in there. And that's not me. So I don't wanna be affiliated with that. I don't wanna be running a group chat where that happens, cause that will come back on me. So with that, and some people will even come in there, they'll come in there respectfully and be like, oh yeah, yeah, we'll keep it clean and da, da, da, da, keep it respectful.  So I just, no, as far as group chats, I, no. I don't think I'm gonna create a discord anymore. I already have enough. I have some that I'm in that are not mine, but I have a couple that are mine, but as far as adding another one via discord, nah, I probably won't have it. Next question also came from a team, QB Clean patron, my guy Nick Brick, and you know he always bringing it. Anyway, he said, and Raven, hope you're doing well. Oh yeah, we're doing really good, man. I appreciate it. Quick question about the backup QB Rome. McSoldy, now he sent this on August 16th. Today is August 18th. So anyway, he said, quick question. McSoldy fans are saying that it was unfair because G-Roll called different plays for Tyler Huntley, but isn't it more likely that G-Roll told us who he thinks is the best by the play calling? Based on comments by Ravens players like Hollywood, it seems like Roman is unwilling to call plays. He doesn't trust the offensive players to make. Obviously the battle solved itself, but is it possible that Roman was already telling us who he thought was better? Wow, yep, you, okay, yeah. And he said also unrelated, how is Justin Tucker not in the man of 99 club? Give my man his chain. That's true. Like how was the best kicker in the league? And really one of the best kickers to ever do it. How is he not a 99 that like that doesn't mean, I think he's like a 89 or something like that. It's something crazy. But anyway, back to the original question.  Now, yeah, I've seen a lot of people have a lot of conversations about that. About how the play calling was different for Trace McSorley versus Tyler Huntley. And in my opinion, the biggest reason for that is because of their ability. Which one of those two is a lot closer to Lamar than the other one? And of course, when you have a backup quarterback, your goal of a backup quarterback is to be able to come in just in case and sort of try to replicate what you're already doing on offense so you can continue and maintain whatever level of success you're having. And even if there's a slight drop off, you want to try to get as close as possible to the level of success that you would have with your starting quarterback. Now, which one of those two quarterbacks is the closest to Lamar skill set wise? Yeah, that's the answer. Next question came from Dawson. He said, I ain't graven hope you're in a family doing well. I was wondering if I could get your thoughts on Chris Westry and his chances of making the 53 man roster. He's an under the radar cornerback that's six four and runs about a four three and a 40. He seems to be making a lot of plays throughout training camp and looks like a dog horse to make the roster. Even though Ravens are deep at the quarterback position, I could see him making an impact on special teams with all his athleticism. And it's funny because he sent this on August 8th. That was before the preseason game. So he already, he saw something and he knew something and the Ravens, they showed it as well because they put him on special teams too. He was obviously out there on defense but they put him on special teams too as a gunner with him in a way out there chasing down a point return. Anyway, he said, if you see Chris Westry making a team, how many corners do you see the Ravens keeping? I'd have seven. Marlowe, MP, Tay Tay, Jimmy, Sean Wade, Anthony Avery and Chris Westry. What are your thoughts? Sorry for the long question. I hope you and all the team keep it clean, stay safe. And just like Orlando Brown, Jr. when he sees Adafi screaming at him off the edge, I'm out. That's a good man. Appreciate you. With Chris Westry, right now, I could definitely see him making the roster for sure. Especially with Jimmy Smith's injury history. Chris Westry is a big, physical, tall, fast outside corner. Jimmy Smith, he is a big, physical, tall, not fast, fast, but he had a decent amount of speed. Of course, his speed has tinkered off a bit in over the years, but he's still got it. When he's healthy, he's still got it. But that's the thing with Jimmy Smith, is when he's healthy. You know Jimmy Smith's history, you know what's likely to happen, what you hope doesn't happen, but what has happened just so much over the years. So again, like I say all the time, stay ready so you ain't gotta get ready. With Chris Westry, I could definitely see him making the roster, especially since it seems like they're gonna trade Anthony Averitt. It just seems like the writing is on the wall, man, that they're gonna trade Anthony Averitt. I don't want them to. I really like Anthony Averitt. But the way that they talk about him, the way that they speak of him, it just seems like they are looking, they're fielding offers for him. They're trying to put it out there without putting it out there that Anthony Averitt is on the trade block. I hope to be wrong about this, because I would love for him to stay. Cause like I always say, I just feel like he's so close, man. He's so close to turning that page as a cornerback. He just gotta make more plays on the ball. Like they even showed, well, of course the Ravens didn't show it, but maybe one of the Ravens Beatwriters did or something, but one of the reporters showed Anthony Averitt was going one-on-one with Tarris Marshall Jr. And he was right there. Tarris Marshall didn't burn him or nothing on the route. He was right there, but Tarris Marshall caught the ball and Anthony Averitt just didn't make a play on it. Now, of course that was just one play. So I didn't see all the practice today, so I don't know what happened, but that's been his biggest struggle. That's been his biggest weakness. But we're just hearing Wink talk about yesterday and the presser at, oh, Anthony Averitt, he's been the third best corner that we have. It's like, oh, okay. Once he said that, a lot, I saw, not just me, but I saw a lot of people realize like, oh, okay, we see what y'all are doing. Y'all ain't slick. So it seems as if Anthony Averitt is, they're looking to make a trade with somebody. So I think Chris Westry, that'll give him even more wiggle room to make it onto Ravens. Ross and, like I said earlier, with Jimmy Smith's Injury History. Shout out to Ravens.