Good morning, Hank. I'm still here. He's still here. So Hank and I had an idea, which was to look at our tweets from 2011. But because I'm smart, I deleted all my tweets from 2011 a long time ago. But instead, I guess what we're going to do is just look at what I tweeted 10 years ago. Yeah. So these are Hank's piping hot, frozen, cold, 10-year-old takes. Here we go. Thank you, Portland, for an amazing night. I may never wear shoes again. Oh, there's going to be a lot that I do not have any idea where they came from. Well, I'll tell you what. The people loved it. It got nine likes. This is another tweet that reflects the sort of 2011 aesthetic of a quasi-stream of consciousness Twitter feed.  I'd have to assume it was me. I am stuck inside of around 20 t-shirts. I literally cannot get out of them by myself. The initial panic is subsided. I now accept my fate. I remember this. Yeah. I remember that very specifically. Yeah, that was a vlog about this video. Uh-huh. Yeah. There's a lot of shirts.  Try to like break a Guinness World Record or something silly. I know. It wasn't even close. So it's just like a challenge. I was not able to get out of them by myself. This is a good one, even though it only got three likes. Just did some official counting, $993 to keep it, $879 to shave it. Uh-oh, keep it made a comeback. Oh, god. Like this... Huge, huge mistake. Huge mistake. Huge mistake. It had a very large effect. Yes. And you still have to deal with the after effect. Yeah, which is that the first episodes of SciShow and Crash Course were both filmed with a goatee. You know what? Let's bring it up. There it is. Goodness gracious. How did it happen? Why did it... Why was it allowed to go on? Why did people donate for that to remain? Well, the thing is, I tweeted that shave it was winning. Yeah. And that was the mistake. Big mistake. Tiffios cover fact. John's name is now as big as the title, which means that he's kind of a big deal. When did that book come out? It came out in January of 2012. This was October of 2011. So I had just seen the cover for the first time. Yeah. And I actually, as I remember it, there was so much negative response to the cover. You were trying to find a positive spin on the cover. People did not like the cover. It turned out that the cover did pretty well. Turned out it was a good cover. All right Hank, we have here a tweet about Hank Green, the celeb chaser. Is there anybody nearby who could potentially get me in touch with Skrillex? 14 likes. Why did I want to talk to Skrillex? Next tweet. Catherine and I just broke into someone's house. Then we took their dogs for a walk. Does everybody else like the every day I'm shuffling song as much as I do? I don't know if that was like a little ironic because it was big already, or if it wasn't big already. And I was like on the, on the, like catching the. Catching the wave. Wow, that's a true snapshot. Sometimes I re-realize that the way we communicate with each other in the world is being revolutionized and it is exciting. Which it was in 2011. And it's still exciting. Back then it was exciting in the way that you feel when you're going up a roller coaster. And now it is exciting in the way that you feel when you're going down the roller coaster, but you're actually going further down than you went up. And you're like, wait, how far down does this go? This tweet only got 15 likes, but I really love it. From the research I have done, I am willing to assert that there is no abominable snowman. I think he's totally abominable. I'm actually going to retweet it right now. Hank, I will continue to see you right now. All right, every day I'm shuffling one. I want to retweet that. Nobody laughs at their own jokes like Hank Green.


Monday, Pikeville police arrested and charged 51-year-old Chris Allen Solier, a Vulcorn, after he hit a man with his vehicle and ran. After the incident, the victim, 39-year-old Cecil Norman, Jr., was taken to hospital where he later died. Tuesday, Mount Top spoke with Public Information Officer Tony Kahn about the arrest. March the 5th, dispatch gets a call of a gentleman walking along the roadway on US-23 near, I think, the exit where the commuteress makes that. When officers arrived on the scene, they found that the male subject had been, had been struck by a vehicle and they found him in the ditch line of the US-23. They had, they investigated the scene. Officer Fouts is the reconstructionist, is leading the investigation. Gathered all the evidence they needed to gather, the gentleman was transported to Pikeville Medical Center, treating for his injuries. While at Pikeville Medical Center, he was pronounced deceased at, at, at the hospital. On the 7th, early morning hours of March the 7th, Lieutenant Chad Branham, through investigation, the investigation started immediately and it didn't stop until we located the individual. Lieutenant Chad Branham located the individual hiding in a residence on Keyser Heights. The individual was taken into custody without incident. Brought back to the station where he was mirandized, read his rights, and he gave a full statement that he was indeed the operator of the vehicle that struck the deceased. At Pikeville Medical Center, we believe that together we can make a difference in the fight against cancer. We are proud to have patients who have experienced successful outcomes over many years. As always, we believe in the power of faith. Pikeville Medical Center, where cancer can be defeated. Khan continued to say that Solier is being held on charges of manslaughter and leaving the scene of the accident. Afterward, we spoke with Norman's brother, Leonard, about their current GoFundMe page for funeral expenses. Well, my family is very humbled and thankful for the solidarity, love, and support that the community has shown. From the outreach of Rachel Daltzen and the Dream Center to all the individual donations and stories about my brother to Lieutenant Chad Branham in the Pikeville Police Department, my family is grateful to be able to say goodbye to our brother, CJ, with dignity and have the closure to begin to heal from this tragedy. If you would like to donate, you can visit GoFundMe.com keyword funeral services for Cecil Norman Jr. For Mountain Top News, I'm Joel Chorjol.


The concepts of perseverance and grit are something that you have to practice every single day. You have to look at yourself in the mirror and say, how bad do I want this? My name is Mary Neidrauer and I'm a fifth-year PhD student in organic chemistry. I grew up as one of nine children on a goat dairy in rural East Texas. My family didn't really believe in formal education or education of any kind and so I grew up working as a full-time farmhand and caring for younger siblings and never had any sort of formal schooling. This life led to a rather difficult childhood. We weren't really interacting with anyone outside of the immediate family and so sort of typical childhood things didn't really happen in my family. My family didn't have a television so any leisure time that we did have was spent reading. Every other week or so we would go into town and go to a library and we'd be able to check out as many books as we wanted. My entire childhood was kind of spent self-teaching myself everything that I wanted to learn. Somewhere around age nine or 10 I checked out of autobiography for Mary Curie. She's the first woman to win a Nobel Prize and she was a physicist as well as a chemist. In the environment I was raised in it wasn't very common for women to become scientists or really have a career of any kind and reading that biography of Mary Curie where she flourished in a way that no one ever had and that sort of inspired me to try to rise above that role that women in my environment were often forced into. By the time I hit early teens I had pretty much realized that if I actually wanted to get a PhD in chemistry I would need to make some changes. When I was 15 I left home and I enrolled in the local junior college to study chemistry. When I turned 17 I enlisted in the Army National Guard. Part of that was for the excitement and experience and part of it was also to help pay for tuition. I took 12 months and I went on a combat deployment to Iraq and Kuwait. Being in the Army was a very interesting experience it was one of the first times I had ever really been around people outside of my immediate family. It definitely provided a unique opportunity to learn how to work with people how to be a leader. My senior year of college I started applying to graduate schools but something that I always struggled with especially at that time was self-doubt and I was absolutely certain that I was not going to get accepted to any graduate programs. I think all of us struggle at various points to feel like we deserve to be here but it's something that you just have to push through and let your accomplishments speak for themselves. Pernie was actually the first acceptance letter that I got and I'll never forget that day. It was the first time that I had ever realized that maybe I actually belong here and I'm not just faking it. Yeah so this part is starting to grind down with the plastic. It looks like all of it's building up. Yeah so it's like leaves a plastic dust so we switch it to metal. As part of one of my research projects I collaborated with the Amy Instrumentation Facility at Purdue and we designed a new instrument a photochemical reactor for doing chemical reactions with light. You can take molecules that you synthesize on resin which is just a polymer and use light to cleave it off of that polymer. It's not really a technology that exists right now for that type of chemistry and we've applied for a patent currently and we're awaiting that acceptance from the US Patent Office. I happened upon a program that Purdue University Global offers which is an online MBA that is self-paced so I enrolled in it and I earned my MBA currently with my PhD. I've had a decent amount of experience in science and the military and sports but the business world is not something I've ever had any experience in and I don't like having a big blank spot like that where I'm completely clueless about a huge arena of life and so when I happened upon the program it seemed like a no-brainer I had to do it just to kind of learn about that faction of society. There's so much in the world to learn and experience that it's not possible to do all of it but I'm sure gonna try. Many of the areas that I've experienced in life tend to be male-dominated fields. I hope that by proving that women can do all of those things that inspires young girls like myself in the future who have been told that women are inferior that that's not actually true and they can do whatever they want to do. When I defended my PhD it was 10 years to the day from the first day that I walked into a classroom for the first time in my life. I've sort of proven to child me that all my dreams were possible and I think now I can finally move on and not always feel like I'm coming from behind. Learning and education has really changed my life and that's not just in the sense of getting a degree or getting a job but it gives me a purpose. Really our purpose in life is to just learn about the world around us and it's all inspiring to walk through a library and see the sheer amount of knowledge and to just know that it's all there for you to learn.


From around the globe, it's theCUBE with digital coverage of BizOps Manifesto Unveiled brought to you by BizOps Coalition. Hey, welcome back variety. Jeff Frick here with theCUBE. We're in our Palo Alto studios and we'd like to welcome you back to our continuing coverage of BizOps Manifesto Unveil. Exciting day to really kind of bring this out into public. There's been a little bit of conversation but today's really the official unveiling and we're excited to have our next guest to share a little bit more information on it. He's Patrick Tickle. He's the Chief Product Officer for Planview. Patrick, great to see you. Yeah, it's great to be here. Thanks for the invite. So why the BizOps Manifesto? Why the BizOps Coalition now? When you guys have been at it, it's relatively mature marketplace. Business is good. What was missing? Why this coalition? Yeah, so again, why is BizOps important and why is this something I'm, I'm so excited about but I think companies as well, right? Well, you know, in some ways or another, this is a topic that I've been talking to, you know, the market and our customers about for a long time.  And it resonates with me because I think one of the fundamental flaws, frankly, of the way we have talked about technology and business literally for decades has been this idea of alignment.  But to me, the word alignment is actually indicative of the flaw in a lot of our organizations and BizOps is really, I think now trying to catalyze and expose that flaw, right?   And that kind of siloed nature of organizations and then frankly, the passive nature of it, right? I think so many technology organizations are like, look, the business has the strategy you guys need to align, right? And, you know, as a product leader, right? That's what I've been my whole career, right? I can tell you that I never sit around, I almost never use the word alignment, right? I mean, whether, you know, I never sit down and say, you know, the product manager team has to get aligned with that, right? Or the dev team has to get aligned with the, you know, delivery and ops teams.  Like we have a strategy as a full end-to-end value stream, right? And that, there's no silos. And I mean, look, on any given day, we got to get better, right? But the context we operate is not about alignment, right? It's about being on strategy. And I think I've talked to customers a lot about that. But when I first read the manifesto, I was like, oh, you know, this is exactly, this is breaking down, maybe trying to eliminate the word alignment, you know, from a lot of our organizations, because we literally start thinking about one strategy and how we go from strategy to delivery and have it be our strategy, not someone else's that we're all aligning to. And it's a great way to catalyze, you know, that conversation that I've, it's been in my mind for years, to be honest. Right. So, so much to unpack there. One of the things obviously stealing a lot from, from DevOps and the DevOps manifesto from 20 years ago.  The ones that jumps out though, is really about, you know, change, change, right? Requirements should change frequently. They do change frequently, but I'm curious to get your take from a, from a software development point. It's easy to kind of understand, right? We were making this widget and our competitors made a widget plus X and now we need to change our plans and make sure that the, the plus X gets added to the plan. Maybe it wasn't in the plan, but you talked a lot about product strategy. So, in this kind of continuous delivery world, how does that meld with, I'm actually trying to set a strategy, which implies a direction for a little bit further out on the horizon and to stay on that while at the same time, you're kind of doing this real-time continual adjustments because you're not working off a giant PRD or MRD anymore. Yeah, yeah, totally. Yeah, you know, one of the terms, you know, that we use internally a lot, and even with my customers, our customers is we talk about this idea of rewiring, right? And I think, you know, it's kind of an analogy for transformation. And I think a lot of us have to rewire the way we think about things, right? And I think at plan view where we have a lot of customers who live in that, you know, who've operationalized that traditional PPM world, right? And are shifting to agile and transforming that rewire is super important. And to your point, right, it's you've just, you've got to embrace this idea of, you know, just iterative, getting better every day and iterating, iterating, iterating, as opposed to building annual plans or, you know, I get customers occasionally who ask me for a two or three year roadmap, right? And I literally look at them and I go, there's no scenario where I can build a two or three year roadmap, right? You think you want that, but that's not the way we run, right?  So the thing that we've like, that we've done from a planning perspective that I think has matched impedance to continuous delivery is instituting the whole program implement, you know, the program implement planning capabilities and methodologies in the scaled agile world, right?  You know, we do quarterly PI program increment, 10 week planning, you know, and that becomes the terra firma of how we plan, right? And it's what are we doing for the next 10 weeks and we iterate within those 10 weeks, but we also know that 10 weeks from now, we're gonna adjust and iterate again, right? And that shifting of that planning model, you know, to being as cross functional as that big room planning kind of model is, and also, you know, on that shorter increment, when you get those two things in place, all of a sudden the impedance really starts to match up with continuous delivery and it changes, it changes the way you plan and it changes the way you work. Right, the other thing, right? So obviously a lot of these things are kind of process driven, both within the values as well as the principles, but there's a whole lot really about culture. And I just want to highlight a couple of the values, right? We already talked about business outcomes, trust and collaboration, data-driven decisions, and then learn, respond, and pivot, right? A lot of those are cultural as much as they are processed. So again, is it the need to really kind of just put them down on paper?  Is it just good to get it down on paper? Because when you read these things, you're like, well, of course we should trust people. And of course we need an environment of collaboration. And of course we want data-driven decisions. But as we all know, saying it and living it are two very, very different things. Yeah, good question.  And just hanging up, you know, I think we've all been through the hanging up posters around your office, which these days, right? Unless you're going to hang a poster in everybody's home office, right? You can't even, you can't even fake it that you think that might work, right? So, you know, you really, I think we've attacked that in a variety of ways, right? And you definitely have to, you know, you've got to make the shift to a team-centric culture, right? Empowered teams, you know, that's a big deal, right?  And a lot of our customers still do that. But, you know, kind of moving to that team-centric world is really important and core to the trust. I think training is super important, right? We've, you know, we've internally, right? We've trained hundreds of employees over the last year and a half on the fundamentals really of safe, right?  But the scaling aspect of it is where we've done a lot of training investment. And then, you know, I think leadership has to be bought in, right?  I mean, it's, you've got to walk the walk, you know, from top to bottom and you've got to train on the context, right? And then you, and then once you get through a few cycles where you've done a pivot, right? Or you've brought a new team in and it just works. It becomes kind of this virtuous circle where people go, man, this really works so much better than what we used to do. Right, right. The other really key principle to this whole thing is aligning, you know, the business leaders and the business prioritization so that you can get to good outcomes with the development and the delivery, right? And we know, again, in kind of classic dev ops to get the dev and the production people together so they can, you know, quickly ship code that works. But adding the business person on there really puts a little extra responsibility that they understand the value of a particular feature or a particular priority. They can make the trade-offs and that they kind of understand the effort involved too. So, you know, bringing them into this continuous, again, kind of this continuous development process to make sure that things are better aligned and really better prioritized because ultimately, you know, we don't live in an infinite resources situation and people got to make trade-offs. They got to make decisions as to what goes and what doesn't go and for everything that goes, right, I would say you pick one thing, okay, that's 99 other things that couldn't go. So it's really important to have, you know, this, you said alignment of the business priorities as well as, you know, the execution within the development. Yeah, I think that, you know, I think it was probably close to two years ago, Forester started talking about the age of the customer, right? That was like their big theme at the time, right? And I think to me, what that, the age of the customer actually translates to, and Mick and I are both big fans of this whole idea of the project-to-product shift, Mick's book, you know, is a great piece on how you're gonna talk to Mick, you know, as part of the manifesto. He's one of the authors as well. But this shift from project to product, right? Like the age of the customer, in my opinion, the embodiment of that is the shift to a product mentality, right? And the product mentality, in my opinion, is what brings the business and technology teams together, right? Once you're focused on a customer experience that's delivered through a product or a service, that's when I start to go, the alignment problem goes away, right? Because if you look at software companies, right? I mean, we run product management models, you know, with software development teams, customer success teams, right? That, you know, the software component of these products that people are building is obviously becoming bigger and bigger, you know? And in many ways, right? More and more organizations are trying to model themselves over as operationally like software companies, right? They obviously have lots of other components in their business than just software. But I think that whole model of customer experience equaling product, and then the software component of product, the product is the essence of what changes that alignment equation and brings business and teams together because all of a sudden, everyone knows what the customer is experiencing, right? And that makes a lot of things very clear, very quickly. Right, I'm just curious how far along this was as a process before COVID hit, right? Because serendipitous, whatever, right? But the sudden, you know, light switch moment, everybody had to go work from home in March 15th, compared to now we're in October, and this is going to be going on for a while, and it is a new normal and whatever that, whatever's going to look like a year from now or two years from now is TBD. You know, had you guys already started on this journey? Because again, to sit down and actually declare this coalition and declare this manifesto is a lot different than just trying to do better within your own organization. Yeah, so we had started, you know, we definitely had started independently, you know? Some, you know, I think people in the community know that we came together with a company called Lean Kit a handful of years ago, and I give John Terry actually one of the founders of Lean Kit immense credit for, you know, kind of spearheading our cultural change, and not because we were just going to be, you know, bringing agile solutions to our customers, but because, you know, he believed that it was going to be a fundamentally better way for us to work, right? And we kind of, you know, and we started with John and built, you know, kind of centric circles of momentum, and we've gotten to the place where now it's just part of who we are.  Traditional industries may have done it as a reaction to disruption, right? You know, and in many cases, you know, the disruption to these traditional industries was, I would say, a product oriented company, right? That probably had a larger software component, and that disruption caused a competitive issue or a customer issue that caused companies to try to respond by transforming. I think COVID, you know, all of a sudden flattened that out, right? We literally all got disrupted, right? And so all of a sudden, every one of us is dealing with some degree of market uncertainty, customer uncertainty, and also, you know, none of us are insulated from the need to be able to pivot faster, deliver incrementally, you know, and operate in a different, completely more agile way, you know, post-COVID, right? Yeah, that's great. So again, very, very timely, you know, a little bit of serendipity, a little bit of planning, and you know, as with all important things, there's always a little bit of luck and a lot of hard work involved. So really interesting, thank you for your leadership, Patrick, and you know, it really makes a statement, I think, when you have a bunch of leaderships across an industry coming together and putting their name on a piece of paper that's aligned around to some principles and some values, which again, if you read them, who wouldn't want to get behind these? But if it takes, you know, something a little bit more formal to kind of move the ball down the field, then I totally get it and really great work. Thanks for doing it. Oh, absolutely, no. Like I said, the first time I read it, I was like, yep, like you said, this is all makes complete sense, but just documenting it and saying it and talking about it moves the needle. I'll tell you as a company, we're pushing really hard on, you know, on our own internal strategy on diversity and inclusion, right? And like once we wrote the words down about what, you know, what we aspire to be from a diversity and inclusion perspective, it's the same thing. Everybody reads the words and goes, why wouldn't we do this, right? But until you write it down and kind of have, again, you know, a manifesto or a terra firma of what you're trying to accomplish, you know, then you can rally behind it, right? As opposed to it being, you know, something that's everybody's got their own version of the flavor, right? And I think it's a very analogous, you know, kind of a initiative, right? And it's happening, both of those things, right? Or happening across the industry these days. Right, and measure it too, right? And measure it. Measure it, measure it, get a baseline. Even if you don't like to measure, even if you don't like what the, even if you can argue against the math behind the measurement, measure it and at least you can measure it again and you've got some type of a comp and that is really the only way to move it forward. Well, Patrick, really enjoy the conversation. Thanks for taking a few minutes out of your day. It's great to be here, it's an awesome movement and we're glad to be a part of it. All right, thanks. And if you want to check out the BizOps Manifesto, go to bizopsmanifesto.org, read it, you might want to sign it, it's there for you and thanks for tuning in on this segment. We'll continue in coverage of the BizOps Manifesto unveil here on theCUBE. I'm Jeff, thanks for watching.


Our next keynote session, ladies and gentlemen, is by Mr. Shashank Srivastava, the Executive Director of Marketing and Sales, Maruti Suzuki. He comes with a rich experience of over 30 years in sales and marketing. He's a dynamic professional and is known for his analytical skills and a focused and goal-oriented style of working. His customer-centric attitude, keen observation, research-based data-backed approach and openness to adopt new technologies are some of the key factors that contribute towards his professional success. An alumni of IIM Ahmedabad, he currently heads the marketing and sales business vertical at Maruti Suzuki. I'd like all of you to join me in welcoming Mr. Shashank Srivastava. He will be talking on building a future-ready business through digital transformation. A very warm welcome to you. Good afternoon. And thank you, Kherti, for this introduction. I'm, in fact, very pleased to be here today for this event with some of the best marketing audience, I believe. So thanks to Densu and also to E4M. I hope to learn a lot. And in the previous presentation that I saw, it was a terrific one from Nerolek and there was a lot of insights there. And I hope that I will also offer from our experience at Maruti Suzuki some of the insights which might be useful to the audience here. I'll just start sharing a presentation so that, so give me a couple of secs. So I'll just start the presentation. Absolutely. Till then, I'm gonna remind all of you that there is an online conversation going on using the hashtag Densu E4M Report. You can join using that hashtag. And right now we have with us Mr. Shashank Srivastava. So if you have any questions that you'd like to pose to him, then do comment in the chat box or the comment box. Or if you're on Zoom with us, then do send it in the Q&A box. Yeah. So Cathy, you can see the presentation. I just a confirmation I wanted. Yes, yes, we can. So thank you, ladies and gentlemen. I would like to begin a presentation to take the journey of future, for being future ready at Maruti Suzuki. And largely through digital transformation and I'll present to you a small 20 minute presentation. So first, this was the year of the Black Swan. You know, Black Swan was first referred in by a Roman poet in the second century. His name was Juvenal. And he said that he used it in a context that Blacksons, since it was an impossible thing, it will never happen. There is no such thing as a Black Swan. In fact, in 16th century England, you still have the dictionary mentioned Blacksons as an impossibility. It was only towards the end of the 17th century that Dutch explorers invested in Australia. They saw a Black Swan. And that is how it is said that in the time that you do not know of an event, you think it's an impossible. And friends, this pandemic thing was sort of a Black Swan. Of course, we had a big pandemic about 100 years back. But the qualities of a Black Swan event is, it's unexpected. It has a major impact. And also that it is rationalized by hindsight. And we had a new vocabularies during this lockdown which came out of this Black Swan event, which as you know, we had such vocabulary, using such words as lockdown or Webex calls, quarantine, protocol, work from home and so on and so forth. So it sort of changed the way we approached our lives, the way we worked and indeed the way we thought. And this is not just about us as people. It is also related to all our consumers. And in fact, all the organizations that we work for or in some cases, the businesses we work for. So most of the consumers were confused. They were anxious, insecure. As I said, it was a Black Swan event. Nobody really knew when this is going to end. And there was some sort of a negativity all around. That there were many changes in consumer outlook and behavior. In fact, if you see, and we have just summarized it, what sort of basic behavioral change was there in the consumers? They were seeking greater control over their journey, whether it is in terms of their lives or in the type of products they buy or the process by which they buy. They were also seeking greater empowerment and knowledge, seeking greater convenience. In fact, for car industry, one big thing which happened was people moving away from public transport to more of a, and also shared mobility to more of a personal transport. That sort of actually helped the industry because there was a greater demand for personal cars. Although having said that, there was also a loss of jobs in some instances, loss of incomes, loss of bonuses, et cetera. So there was this contradictory requirement of a increased requirement for personal transport, but less money at hand. There was obviously the media consumption landscape which evolved dramatically changing. We saw print coming down completely, OTT digital platforms going up. The prime time shifted. In fact, I was surprised when somebody told me that the prime time actually shifted to 11 o'clock in the morning from what usually happens around nine or 10 in the night. And also that trust and value became the new drivers of choice. And I would request everybody to take note of this because I think ultimately we found that it is the brand trust at that time which was probably the major driver of choice of product. In fact, we used to talk in our meetings that trust is the new currency for brand differentiation. And that is how we started our journey. And at the time when there was a lockdown, we didn't really know which direction the pandemic will move. So we started with a war cry which was ready, resolute and resilient. This is the sort of a war cry that we gave not only to our employees, to all our vendors, our partners and dealers and so on. So the aim was actually not at that time to was to survive and develop and not to panic. Of course it was something which we never knew which way it will turn. And at that time we focused simply on building the brand, not just and not business. And if you see the pictures here, you can see that we actually got involved not in making cars because that was stopped during the lockdown. We were making ventilators or helping in making ventilators or supply chain people or production guys, they were out to help and collaborate with some organizations for making a ventilator. That was the need for the nation at that time. You can see our machines being used for making PPEs and so on. And we started coming to office of course around the first week of May with all the social distancing norms. And you can see that girl inspects at the center of this screen. She's wearing one, it's a sensor it's a sensor which gives you how much distance if you come nearer than six feet which was the prescribed distance, then there was a beep both to both the people that you are closer than the prescribed distance. Also that data was going to the server and at the end of the day, we could analyze how many instances were there and who those individuals were who did not adhere to the guidelines. This helped us of course immensely because that was the prime concern at that time. And it also built a lot of trust with the consumers because consumers could identify that we were not actually after the business so much as to be very careful and very mindful of the safety and the physical well-being of employees and also the consumers. Then when the things started getting better, we had to shift to something which we call rethink, re-imagine and recalibration. Automobile actually is quite a complex business. We have products in which we have components coming from different vendors who are all across the country. We have many core functions including design. We had to digitalize it. We had to adopt new technologies both for not only just interaction and communication but also for vehicle production itself. And that also made us realize that there is an increasing role of data and analytics. Remember automobile business has had so far the same business model for the last 100 years. So you have component manufacturers giving components to a OEM who then decides to assemble the vehicle. These assembled vehicles are transported to different dealers. Dealers through their sales executives sell those vehicles to the consumer. This has been the structure for 100 years. It hasn't changed. But now with this change environment, we thought that the structure of the business itself will change and we need to rethink given the current situation. I'll give you an example. We had the launch of the S-Cross 1.5-liter BS6 engine vehicle sometime in August. Normally we have launches where we call all of the stakeholders and we have a very nice party and we have a press conference and so on. This was not possible. Our entire launch this time was done digitally. In fact, we got gathered more audience than we would do otherwise and at a much cheaper cost. For CRM, for example, or for logistics, we had adopted an absolutely different, had to adopt a totally different practice than what we had done so far. And I'll come to what all things which we did to make possible the embrace, to embrace new technology to make possible more efficient operation at Maruti Suzuki. So digital capabilities, that's the big business differentiator, also in disruptor. I think it was mentioned in the previous presentation as well. And I would like to now tell you the transformation story, to the digital transformation story from Maruti Suzuki. So our guiding principle of, and we had to change our DNA for that. By the way, it's true I think for most marketers, most manufacturers, you need to change your DNA and it's not just about any, it's not a buzzword that everybody's talking about. It has to enhance efficiencies. It has to lead to productivity, savings. It should increase collaboration. It has to be holistic. And by collaboration, I also mean there is a lot of cross functional efficiencies that you need to build in.  And this last point is something which actually misses out when we are talking too much of technology. So we talk too much of data, but I think we need to be mindful of the fact that as far as consumers are concerned, they are real people. And as far as employees are concerned, they are real people too. As far as your collaborators, whether vendors or dealers, they are real people too. So whatever technologies we adopt, we had to be mindful that they have to be people centering. And I take you back to that slogan of rethinking and reimagining, which I just showed. And that was the basis of our digital transformation. Rethinking the way we work, reimagining the way we will connect with consumers and reimagining what the business would be. So let's look at the first part, which is the rethink part. And just for the information of many of you who may not be in the auto industry, but I'm sure you would know that auto industry, while the core product is automobile, there is a lot of other things involved like design, manufacturing, marketing, you have logistics, supply chain, finance and so on and so forth. So the important thing is to have an error-free production to maintain quality. And also remember that the go-to market time, which for any new model is about, used to be about seven, eight years, has to be cut down because of the fast-changing consumer preferences. And also remember that we are actually producing a car every 13 seconds every day.  So in order to make this massive coordination, this massive operation, we have actually 50,000-plus employees. We have 3,000-plus outlets in about 2,000 cities. We have 15 million inquiries, which we handle for our consumers. So I think it's a massive operation and cannot be done now without the active transformation through digital means and database actions. So initially, of course, let me tell you that we started in the new normal, empowering people. We had digital solutions for hiring. Marty Suzuki, unlike other companies, never stopped hiring even in this period. We had actually hired more than 300 people who joined us during the lockdown. And that was possible only because we did the induction as well as orientation virtually. So while it may not be a real replica of the physical interaction, but the induction and engagement was largely done in this way and we never stopped recruitment. We also did a complete digitization of learning and development function, which is also a first time in the industry. And we had a lot of those health and wellness apps for very stringent health monitoring. Remember, we have been coming to office since 4th of May. And also in our factories where we have production, you need to be present physically. So while the work from home is available for certain category of people, but for most people in production or even in design, that is not available. So we did have those apps with a very stringent health monitoring asset, which is also serving a sort of a message to the employees of how concerned we are. And it also made us very conscious that in order to be at the most productive, we need to be healthy and we need to monitor our wellness as well. The reimagining part, of course, we come back to the consumer I am talking about. And I think in the couple of presentations made earlier, consumers, everybody said consumer has to be focused. And there's no different in our industry as well. But there has been of course a change in the nature of consumer. The modern auto consumer has drastically changed over the years. In fact, if you see, thanks to our economic growth, the consumer is now younger. He's more sort of a lifestyle seeker. So it's not just that he wants a car to move from point A to point B, but it's also that it is an extension of his personality. He's more aspirational, he's more experimental, even in terms of design, for example. And he's very tech savvy, which means that we have to follow not only in the media consumption choices that he makes, but also the nature of devices he uses in order to communicate the type of social media interactions he has, even our interactions and our transactions, they are all digitized now. And it's a great platform. We started off almost 10, 15 years back when we started our DMS, which is the dealer management system on the transactional basis, which is transaction part means that the consumer is known. The consumer makes a purchase or he comes and buys an accessory or takes an insurance or takes finance. So his data is known to us. That's a transactional based database. Then there is an interaction based database where you may not know exactly the consumer, but once we have an idea of who is, we have, even before he has bought the vehicle, we know about the consumer, what we call it a single view of consumer, where once he buys a car or once he inquires about a car, we try to find out as much as possible about him or her and try to make the best experience available to him or her. Drastically changed approach to car purchase now, 95% of the consumers research online before they even come to the showroom. Online video is now playing a bigger role in car buying process with 80% of the car buyers using it as a research destination. And more and more consumers are also now using digital, as you can see, 60% research online to find the dealer. Now remember the dealer part is actually at the bottom end of the purchase funnel. So earlier the digital was thought to be affecting the top end of the funnel and we used to, we had a lot of use, we were using it, but also at the lower end, and that is the basis for the hyper-local program for managing enquiries that we started very recently. Very recently means a couple of years back. I just a quick look at the number of touch points which a consumer has when he buys a car, there are 26 touch points before the pandemic 23 or 21 of them were digitized. The ones which were not digitized were finance, test drive and actual delivery. So here we have now done the finance bit also as part of our digital platform development. So the consumer can take finance even without going out of our system of enquiry processing, which means that he has less chance to go out of our system and he gets a much better experience, he gets a much better response time. And we have digitized 25 out of the 26 touch point. Even test drive, you can have a immersive through using immersive 3D technology of our showrooms. We can actually give you an experience of how it feels to drive a car digitally. So one last point which cannot be digitalized is of course the physical delivery of the vehicle. It's a physical product after all. That's why in automobile we talk of digital and not really digital. One fourth of our, and this is of course for our digital consumer, we understand that today the consumer is digital very savvy, which is why at Marty Suzuki, there is an increasing shift to digital both in the overall business as well as marketing efforts. And look at that, that's reflected in these pens on digital as well. It's been increasing to now 25% almost. A five-fold increase in digital inquiries to sales. Digital inquiries were just 3% of our total inquiries. They have now increased to almost 40%. So the distance from 3% to 15% was done in three years till the pandemic started. And post-pandemic in three months, it came from 15% to 40%. So that is the sort of acceleration which the pandemic has brought out in the consumer process converting to digital. And therefore we have also kept pace. And now in fact, 17% of the digital attributed inquiries to the details, 17% of our retail is actually attributed to digital inquiries, which is massive. And as I just mentioned, we have started the car financing process as well, which is the first in the industry. In fact, it is first in the world because for even more developed markets, this is not entirely digitalized. We have been doing about 2000 cases a month now and it's growing exponentially as we expand going forward in this area. We also have the largest dealer digitalization program now. We used to talk about earlier, we used to talk about how many dealer outlets we have, how much cities we are covering. But as you know, once we have this digital thing going, we are now starting to talk about our share of the network in the digital space. And that I think is a massive, massive change in the very thought process that we have had from a purely physical sort of approach to something is entirely digital. In fact, we have now 1100 plus dealerships on the digital map. And that is leading to more leads, in fact, better conversions and even lesser costs. And even in the CRM, where we have a lot of personalization requirements, we have with increased CLTVs for upselling, cross-selling retention. We are now using AI and using an entire database, both on the transactional front and the interactional front to have a single view of consumers. In fact, we have now the lead qualification and the lead prioritization where we can actually predict which consumer is most likely to buy a car or what is the probability that you will buy accessories. So it's not something magic, but it's just pure basis of data and AI technology.  And in fact, trying to predict what type of color or type of vehicle they are looking for. And that I think is going forward. It's an experiment we are doing and going forward, I suppose it will give us a much better sense of what the consumer is and we'll have a much better understanding of the consumer. So how does it help if you have a consumer understanding the way it is? I was looking at the presentation made by the Nerolek person. And I liked one word, one line which he said, consumer sensing is the new customer understanding. And we try to do that also at Mauti Suzuki to give a much more personalized and the richer brand experience. So as you can see, we have now created a data lake where we put in all data, interactional as well as from their websites or from their social posts, et cetera into a data lake and then we manage the data in a data warehouse. That means that we sort of organize the data about the consumer and gives us a very good idea of what the consumer is. So what we will do, what we are doing is holding us in good stead, not just in good times, but also when the going gets tough. And I'd just like to show you quickly these are the last few slides, quickly about the results which we have got post pandemic after strengthening our digital platform in every which way. We have Q2 to Q1, of course growth is very high. It may be a misleading figure because Q1 as you know was affected badly by the pandemic but then Q3 versus Q2 growth has also been pretty good. So month and month, there has been a good bounce back in the industry and certainly at Mauti Suzuki. In fact, Mauti Suzuki's highest ever sales in any month ever was in October 2021. And it was also the highest ever quarterly sale in Q3. It was also highest ever December sale. So we are truly back and I would without hesitation say that digital transformation as I just described played a big role in this success. In fact, you can see the quarter numbers how they've grown and they are now past the past year, last year's figure, something which most businesses are struggling with. So it's not just of course, this automobile industry has bounced back I think a little better for various reasons, especially Mauti Suzuki also we have been, I would credit it through our team who have done a great work in digital area that has sort of not hampered our operations which has been hampering some of the other people in the industry because they are focused plainly on the traditional way of doing business. And in fact, in December 2020, top seven model sales were all from Mauti Suzuki. So it gives not just a one time or one type or one segment or a one brand type of success. The top seven brands in the country are actually all from Mauti Suzuki as you can see from this slide. So, and also our market share actually increases. You can see in hatchbacks, we increase 3%, passenger cars 2%, MPVs almost 11%, vans about eight, nine percent, UVs percent. So overall market share of, we keep maintaining our market share slightly above 50%. Some of the segment market share you can see are really good. We are proud of it, but of course it was not possible without rethinking and reimagining and recalibrating the business that I have spoken about in the presentation so far. So just to look quick, look at the future from what was slow and calculated way and those companies who will survive and will do well will be those were agile and nimble in leveraging growth opportunities. We realized that. We hope that we will be up to the task for being agile and nimble for better productivity and efficiencies. And also from pure play product focus to digitally enabled products and services is becoming so important for automobile because now we are looking at connected cars. We are looking at even autonomous vehicles. We are looking at electric. We are looking at absolutely different way of consumer behavior, both in purchase of the car and the way they use it. So from solving functional needs for which Maurya Suzuki actually was sort of branded, but now we want to be an enabler of life aspiration as well. Just a summary from so and calculated to agile and nimble pure play products to digitally enabled services and solving functional needs to enabling of life aspiration and in fact mobility solutions. And I'm reminded of this famous quote as the world becomes a digital place we cannot forget about human connection. And that is what I would leave the presentation at the end in all this talk about technology and AI and ML and machine learning and big data and digital platforms and so on and so forth.  It's about the human connection. So that I believe will continue to be the most important of all the things that we do or either digitally or otherwise. So thank you for your time and thank you for your patient listening. Thank you. Thank you so much Shashank. I think it was such a wonderful presentation and we can't agree more that no matter how much the technology transforms our world it's still about human connections. Thank you so much for your time and sharing your insights with us. Thank you.


Family Theater presents Mona Freeman and Jean Lockhart from Hollywood the Mutual Network in cooperation with family theater Presents Jean Lockhart in the story of Little Tree to introduce the drama your hostess Mona Freeman Thank You Tony Loprano Family Theater's only purpose is to bring to everyone's attention a practice that must become an important part of our lives If we are to win peace for ourselves Peace for our families and peace for the world Family Theater urges you to pray pray together as a family Tonight family theater takes great pleasure in presenting the story of Little Tree starring Jean Lockhart as grandpa I was telling you about Hold on a minute now Betty that that creek isn't going anywhere. Let us still be there whether we run or walk That depends on your age Right now to be fun for me to sit down rest a bit How old are you anyway grandma? I'm old enough to know better Know better than to take any of these Sunday hikes with you young lady Now where is this brook? You're telling me about right over here Just over this bank.  Well, what a perfect spot to rest Rest again again. Well, when did we rest the first time? Well, you were talking about it just a minute ago Well, suppose we do it this time Now this looks like a good place Now This is more like it Grandpa Can I wait in the water? No, you better not today Betty.  Why does everyone have to get all dressed up just because it's Easter? Well, this is a very special day, but people dress up because they're glad it's Easter. I'm not glad I'd rather go waiting.   I spent in nature knows it's Easter Oh, how good grass or trees know about Easter my honey a tree probably knows more about Easter than any living thing That's right. I just look at it. See all those little leaves They all face upwards towards the Sun. Do you know why they turn that way? Our teacher says they turn up so they can get the Sun. Well, she's correct They need the sunshine to grow and there's another reason to if you care to hear. Oh, yes Now you just settle down beside me here and I'll tell you how a tree knows about Easter Is this a true story grandpa? Well, you won't find it written in any history book, but nobody said it didn't happen this way Well, this is about a tree that lived many many years ago It's a land that's quite away from where you and I are sitting now like in the other tree This little fella sprouted from a tiny seed and began to grow He could hardly wait for the day when he'd be able to push his head up out of the ground So the little tree rested and gathered his strength for the big day and finally he felt he could make So bracing himself on his tiny roots. He gave a mighty push And he popped out of the ground like a jack-of-the-box For a few minutes the bright sunlight dazzled the young tree, but when he got used to it He looked around. Oh, he was so pleased He was growing on top of the hill with a wonderful view of the countryside Not far away. He could see a small town and nearby a high road running into the town And he started to look into the other direction when suddenly he was startled by a voice that boomed out Hello there little tree and he looked up quickly and there towering above him Just a few yards away was a huge tree smiling down on him Hey, you must be a thousand feet tall No, not quite. I'm afraid. I figure I'm only about 40 feet But that's high enough I guess for I'm good and strong and that's what really counts guys Well, I ever grow as tall as you I sure you will before you know it too Just get plenty of sunshine and send your roots down deep and get lots of nourishment from the earth Oh, I will I'll do anything you say because I want to grow up and be big just like you I'll teach you everything I know and do all I can to help you get a good start and the big tree was as good as his word He told his young friend everything a young tree ought to know He told him how to begin keeping his diary as all trees do by making a mark around his trunk You mean that all us trees keep a diary. Why I never heard of such a thing I guess There are a lot of things you never heard of my little friend, but how do you do it and why oh, it's easy enough to do You just make a mark in the wood of your trunk recording the years events these form rings Well, that's stay with you forever for the rings. They can tell how much you've grown during a year They can tell if there's been lots of rain during a year or if it's been dry and Almost everything that anyone would want to know about you There's more to this growing business and then just standing here isn't there? Yes, but you'll catch all all right besides. I'll be here to help you. You ever need it. Gee. Thanks, friend tree You've helped me a lot already Yeah, I should I hope I can remember all the things I'm supposed to Well the days went by and little tree grew like a We by now he was almost six inches high and the big tree looked back for him like a mother Every night he'd keep watch over his little friend until little tree was asleep And then the big tree too would relax and fall asleep But one night while they were sleeping a great storm broke over the land Rain spilled over the hilltop as if dumped out of giant buckets and little tree woke with a start and was seized with panic He could feel himself being torn from the earth by the rushing waters Still was quite young and his roots weren't Strong enough to hold him against the torrents of water and it would be called practically to his Big tree was sound asleep. He enjoyed a good rain And to him the wind and the rain were like a lullaby and then the howling gust of wind swept over the hill Bending little tree almost to the ground and as he straightened up he shouted once more with all his might And this time his big friend heard him and looked down He saw the danger and he quickly grew some of his biggest branches into position over a little tree forming a great Driving range You'll make it Don't try to fight the wind Way with the wind Way with it like me. What's the All right now the storm is dying down. That was a close one. All right Guys, I I've never been so scared in all my life Yes, I believe you were while you turned white as a birch tree Well, it didn't take long for little tree to recover from the storm and his time passed He developed he developed into a beautiful tree Actually, he wasn't such a small tree anymore But his big friend still called him little tree and the name seemed to stink as he grew up Little tree began to think more and more of what might happen to him when he would be of value as lumber And he and the big tree would wonder about it by the hour and yes, I've been thinking about it for years little tree I'd like to be made into an ox cart and travel about the country I'd like to see what's beyond those hills in the distance I can't decide what I'd like to do You know Being made into an ox cart would be kind of fun at that I hope you get your wish old friend. Well, I have hope See that rickety old ox cart coming along the road there now Yes, it looks like it's about ready to fall apart. That's what I mean That man has had that old cart for almost 20 years now. He's ready for a new one The last time we used the lumber of Martha poetry Live down in the valley there her lumber was never too good though Poor Martha always did have naughty limbs But But why do we have to be cut on and made of something at all? Why can't we just keep growing here like we are? Well, maybe we will you see the little tree I believe that everything on earth is put here for some reason Now maybe it's meant for us to just grow here and furnish a nice shady resting place for the people traveling along that road Or maybe we'll be made into something but everything has a purpose in being here Shucks, then what good are those pesky little bugs that bother us all the time. Well now don't forget it While they annoy us their food for the birds Yes, I I guess you're right as usual Well, the big tree got his wish sooner than he expected for a few weeks later The man who owned the old ox cart came there with saws and axes to cut down the big tree At last he was going to be made into something to help people Little tree was sorry to lose his friend But the big tree was so happy that little tree found himself feeling happy too Well, goodbye old friend I'll wave to you every time you pass by the roadway. Goodbye little tree. Take good care of yourself Maybe I'll see you in a big building somewhere Goodbye And the man hauled the big tree away toward the town and little tree was left alone on the hill Well the years went by and little tree became a familiar landmark on the hilltop By now he'd grown quite large and the people of the town always stopped to rest in the cool shady cast for them He was happy But he felt that he was performing a useful service in offering a shady rest haven for the travelers along the road and then One quiet night a strange thing happened Little tree was awakened from his sleep by an odd sound It seemed that he could hear music and yet it was music such as he'd never heard before It was almost as if the angels themselves were singing and then Looking upward He saw the brightest star that ever shone Lighting up the heavens Little tree's leaves were as a thousand eyes and he turned them all to watch The star seemed to cast a light down on one small village some distance away He'd heard people speak of the village. It was called Bethlehem Little tree didn't know or understand what had happened this night But a wonderful calm seemed to settle over the land which made him feel that all was right with the world Well Betty the years went happily on for little tree By this time he was a full-grown beautiful tree His trunk was hard and his limbs ferned and his leaves were the greenest of any tree for miles around From all he was happy But he still couldn't help wondering if he would ever be cut down and made into something useful I guess it's natural to want to be something other than what you are It's nice here on this hilltop I have everything I need but I don't know I I'd still like to be made into something really useful Maybe a bridge to carry people across some great river or maybe a huge temple somewhere And then too it would be nice to be made into an ox cart like my old friend And get to travel all over the country But I wouldn't care what it was Just as long it was something to help people Oh, well, maybe someday my turn will come But men seemed quite content to let little tree continue his duties as a shade tree Every day dozens of people would stop to rest beneath his limbs Then one day A small group of men stopped to rest in the shade under his branches This was a common occurrence, but somehow little tree was attracted to one of the travelers He was dressed as any other man, but there was something in his face Something about his quiet manner that set him apart from the other men And of all the hundred who had stopped to rest at his feet This man was the very first to ever pause to admire little tree and to remark on what a fine tree he was He watched them as they talked and when they finally moved on down the road He thought about them long after they'd gone and he thought especially about the one with the kind face One evening as little tree was preparing to settle himself for the night He saw a great storm gathering in the distance Huge black clouds had already blotted out the sun and the wind swished through his branches warning the birds to take cover This looks like a real storm so little tree thought to himself. Oh, well storms don't frighten me anymore I just hope it doesn't blow so hard that it keeps me awake The storm came up quickly thunder boomed the lightning lit up the sky And suddenly at the height of the storm a streak of lightning seared it away from a cloud And struck little tree with He was stunned his trunk was split split almost in two by the blast He felt the burn to the very tip of his roots And when he was able to move again He gathered all his strength and tried to hold himself together to last out the storm He knew he could do nothing to repair the damage of the morning. He was too weak And gradually the storm died away and morning dawned over a clear sky All the earth was wet and fresh and glistening It was a lovely day But little tree couldn't enjoy it He looked at himself in misery His trunk was split split by a charred black hole and the burns still ate all through him Oh, if only someone would find up my trunk with a rope or something to close that terrible gap I know it was healed Won't someone please help me, but no one offered to help little tree And as the weeks became months little tree grew weaker and weaker His leaves began to wither and drop away until his once beautiful foliage was all but gone Little tree began to give up all hope of ever recovering No one seemed to care whether he lived or not One evening toward dusk little tree noticed a lone man approaching along the road Even in the twilight he recognized him at once It was the man with the kind face Who had admired him that day so long ago He seemed weary and troubled and he slumped to the ground to rest Little tree watched as the man did a strange thing He rose to his knees Turned his face toward the heavens Closed his eyes as if he were sleeping And yet little tree knew he wasn't asleep And so all through the night he watched him puzzled Just before dawn the man arose and prepared to leave But then he seemed to notice little tree for the first time And he looked at him for a long while Little tree wished that he could make himself disappear For he imagined the man must be remembering what a beautiful tree he was when they last met As he watched the man placed his hands over the charred hole in the tree trunk Little tree felt completely relaxed for the first time in months And as his visitor walked away toward the town he fell fast asleep The next morning he awoke with a start A great crowd, a crowd of people had gathered around him They were looking at him and pointing and little tree looked at himself Just to see why he was so suddenly such an oddity And then he looked again Oh, he was amazing He was exactly as he had been before the storm His trunk was whole and all his leaves were there Everything about him was just as it had been in his most beautiful days He listened to the people on the road Yes, and little tree agreed It was indeed a miracle And so life was happy once again for little tree And he became the popular landmark on the hilltop once more With passes by always stopping to rest in his shade Yet somehow in spite of his own happiness There was an easy tension in the air Little tree couldn't understand it People stood about in small groups muttering to themselves and arguing One day several men with saws stopped before little tree and began to look at him from all sides Little tree thought surely his big day had come at last and he shouted to the birds in his branches At last, at last I'm going to be made into something Oh, and it'll be something wonderful. I just know it will But instead of instead of setting their saws in his trunk The men climbed into his branches and they sawed off one of his biggest limbs And carried it away with him Little tree was perplexed. He couldn't understand He couldn't understand what they would want to make with just one limb He wondered about it all that evening and the next day It was still puzzling him when he noticed a large procession coming along the road There were many soldiers and hundreds of men and women And as they drew nearer the bark about his trunk stiffened and he stood still as stone For there, leading the procession Was the man with the kind face And then little tree knew what had happened to his limb It had been used to make a wooden cross Time and again the man stumbled and fell under the weight of the great cross The mob threw stones and made fun of him Here, master, here, let me help you Here, there, away with you Please, it's too heavy for one man Let me help him He needs no help He is king, he is god, or so he says Let him call forth his angels if he needs help All right, along with you, king We haven't all day for this business Come, maybe a few more stones will hurry him along As little tree watched the procession reach the top of the next hill He could scarce believe his eyes There on the hill he saw three crosses And as one of them they had nailed the man with the kind face Little tree knew this must surely be the ugliest day in all the world's history For the first time in his life little tree cried He cried until all its leaves were wet from the tears And soon all the trees in the world heard what had happened And they cried too But they all knew of the wonderful thing the man had done for little tree And the willow trees shed such great tears They made its leaves droop to the ground Where they had stayed even to this day And then what happened, grandpa? Betty, for two whole days Not a bird sang Not a leaf stirred on a tree Not a cricket chirped It was as if the whole earth were dead But on the morning of the third day Oh, that morning was different Little tree could feel it from the moment he awoke The birds were singing The sunshine was warm The world was suddenly happy again And then later he knew why it was happy For there, walking along the road toward him With his faithful little band of followers Was the man the crowd had nailed to the cross The man called Jesus Little tree was so happy He waved his branches in the wind And his leaves all danced with joy He has come back He lives, he lives Little tree watched as the men stopped beside him And he listened as the man with a kind face Stoke to them for a long time And then, as he spoke He began to drift gently upward from the earth Into the sky Little tree turned all his leaves up To wazing thing, thing, thing And he suddenly had a feeling the man was leaving Leaving never to return And he cried out after him Please, please don't go Though he knew the man would never be able to hear him A tree speak And yet somehow the man did seem to hear For he turned to little tree and said Keep watch for me little tree For someday I shall return And with that he drifted further upward into the sun Until he seemed to be lifted into heaven itself And little tree did keep watch Each day he would turn all his leaves upward Toward the sun and follow it closely from dawn to sunset And soon all the other trees on earth heard of what had happened And they too turned their leaves upward Keeping watch with little trees And so it is that even today Every tree turns its leaves upward toward the sun Keeping watch as little tree first did centuries ago I want to frame it again You know, like the little tree in our story tonight We all like to feel we can be useful and helpful And one of the great joys in life is knowing that we're useful and helpful In an undertaking that's worthwhile None of us can be happy if we live only for ourselves Because the job of living comes from giving Yes, giving ourselves to something we know is bigger and better Worthier and more enduring than we are That's why the greatest joy in living is giving ourselves to God When a family joins together to give themselves to God and family prayer They are united in a joy and happiness that only family prayer can bring I guess we all know from experience that it's true Whatever we give to others comes back to us in some way or another And whatever we give to God comes back a hundred fold So let's give God a little time in our homes each day Let's take a little time out to join together with our family for family prayer Then we'll really know how true it is That the family that prays together stays together More things are rough by prayer than this world dreams of Well, Family Theater has brought you Gene Lockhart in the story of Little Tree Mono Freeman was your hostess Others in our cast were Francis X Bushman, Herbert Rawlinson and Whitfield Michael Edwards, Herbert Lytton and Howard Culver The script was written by William Lutz with music composed and conducted by Harry Zimmerman and was directed for Family Theater by Joseph F. Mansfield This series of Family Theater broadcasts is made possible by the thousands of you who felt the need for this type of program by the mutual network which has responded to this need and by the hundreds of stars of stage screen and radio who have so unselfishly given of their time and talent to appear on our Family Theater stage to them and to you our humble thanks This is Tony LaFranco expressing the wish of Family Theater that the blessing of God may be upon you and your home and inviting you to join us next week at this same time When Family Theater will present Charles Culver and Gigi Farrell in A Pardon for Tiffy Join us, won't you? Family Theater is broadcast throughout the world in origination The Hollywood Studios of the World is the largest network the mutual broadcasting system


What's good Joshua Ross back again with another video, so we're gonna check out 10 times WWE got the Royal Rumble wrong Yeah, I'm pretty sure there's probably more than 10 times But I'm the Royal Rumble is right around the corner. So I'm definitely checking out some of these Royal Rumble related videos and we can all easily think of a Roar a Royal Rumble where the wrong person one one that comes instantly to mind to me is When I want to say Roman Reigns got eliminated It was I think it was the Royal Rumble for whoever won they won the WWE championship Well, Roman Roman Reigns got eliminated and then it was Dean Ambrose at the time you went by Dean Ambrose and Triple H left in the ring They should have gave it to Dean Ambrose. I'm just be honest with you Dean Ambrose should have been the guy to win at that moment. That would have been a great storyline Cuz then you could have had something potentially with him and Roman Reigns Maybe I wrestle man, but that would have been a fantastic storyline. That's just what I can think of off the top of my head He should have won that match, but appreciate our love and support. Let's get right into this one should be good one gentlemen Let's get ready to not be sued by Michael Buffer because hot damn He'll get you apparently deep in the heart of Rumble month the best time of the year And of course the biggest question on everyone's lips is who should win the Royal Rumbles? Give me Liv Morgan and Finn Balor, but that's just me. Please and thank you But WWE probably won't give me what I want They've demonstrated on many occasions that what I want and what I get are estranged bedfellows Vince and friends cocker snooker my hopes and dreams and repeatedly give me batistas on toast But honestly they can never kill my love of the Royal Rumble They just can't do it and they've tried many times how many I'm Adam Hailing from parts fun known and here are 10 times WWE got the Royal Rumble wrong and if you would not like to get your life wrong You better subscribe to our channel. We're taking a more aggressive tone in 2022. So subscribe.  Stop it passage of time. Stop it 2017 was hyped is one of the most legends studded rumbles of all time Goldberg Undertaker Brock Lesnar Jericho any of these guys could have conceivably walked away with the win instead. That somehow went to Randall Mr. Keith Orton picked up his second Royal Rumble win and maybe I'm just automatically against anyone winning the Rumble more than once But hot dog that is Underwhelming to the point where they had to throw hated Roman in there in order to give Randy a pop when he finally won And who should have won tempted to say Chris Jericho as one He deserved it after decades of not winning the thing and two to set up What should have been the universal title match at WrestleMania 33 Jericho versus KO But actually I'm gonna go for Bray Wyatt WWE should have had Bray win the Rumble Orton win the title at elimination chamber and have Wyatt versus Orton for WWE title at Mania with Bray winning obvious copters number nine 1990 who won Hulk Hogan in 1993 WWE made a very welcome and defining change to the Rumble format in that the winner would be guaranteed a world championship match at WrestleMania a stipulation that lives with the Rumble to this day. That's all well and good But it did mean that from 1988 to 1991 1992 had its own unique stipulation Anyone could win the match and see their stock Elevated in the company without having to tie WWE into booking them in the WrestleMania main event Which means that Hulk Hogan current WWE champion did absolutely not need to win his first Rumble who should have won Mr. Perfect fun fact in the weeks leading up to the 1990 Royal Rumble Mr. Perfect who was undefeated in WWE for the last even more years was booked to win the Rumble match at the 11th hour Hogan successfully campaigned to win the match instead Which was a crying shame perfect and Hogan have been feuding for months a feud that saw perfect actually smash up Hogan's WWE title belt seeing as Hogan would eventually beat perfect at Saturday night's main event 26 Having perfect win the Rumble would have been well it would have been a perfect escalation of the rivalry number eight 2020 women's who won Charlotte flair and speaking of last-minute changes WWE has a habit of switching out the Rumble winner at the last minute sometimes even on the day of the pay-per-view Sorry premium live event itself one such fate befell the scheduled winner of the 2020 women's Rumble Which was eventually won by Charlotte while big Charlie eventually winning a Rumble match seems like an inevitability Flair's stock and the company was so high that she could simply dictate a challenge to rear rip Yeah, if she wanted an NXT title shot In fact doing so would have made her appearance at NXT takeover Portland even more of a wonderful shock who should have won Shayna Baszler more than anything. I think I said that when it happened Shayna should have won that that would that would have been cool That would be great thing just so that getting her to wrestle mania 36 didn't ruin an entire elimination chamber match Because it really really did a lot of things should have happened with Baszler in early 2020 She was the world's most fearsome monster heading out of NXT and she absolutely needed to make a dominant debut And should have done so by winning the Rumble going on to be Becky Lynch at WrestleMania 36 Still at least she got a feud with a doll in her main roster career, so all's not lost there number seven 1993 Who won? Yokozuna I mean at the end of the day it makes sense that Yokozuna won the 1993 Royal Rumble He was a foreign menace and represented the biggest guy that Vince could find He wouldn't also ping a drug test failure in the wake of the WWE steroid scandal The company needed a different kind of giant and the 500 pound Japanese Samo and certainly fit the weight requirements But was he the best pick for that particular Rumble that particular year? We don't think so Randy Savage in 1993 Was in a period of transition where the older Titans of the Golden Era savage Hogan warrior were departing the company to make way for The new generation such a thing requires the passing of a torch an act that Hogan infamously refused to do for Vince's new face The company Brett the hitman heart a WrestleMania 9 Brett lost a title to Yoko before Hogan Snaffled it for himself in a famously rubbish bit of booking how much better could it have been if Savage had won the Rumble one of his last great accolades before heading to WrestleMania Randy Savage versus Bret Hart Could have been f**king dynamite with Savage putting over the hitman cementing Brett as the top guy Number six 19 This plenty of stories of Hogan and I want to put people over that's Politicking and it's finest man 99 who won Vincent Kennedy McMahon How could we forget the Vince Russoist thing in a long terrifying legacy of Vince Russo things? 1999 was a weird year for WWE with every month seeing some sort of Looney Tunes new shenanigan taking place Austin becoming joint CEO of the company China winning the right to challenge for the WWF title at Summer Slam Vince Actually winning the WWF title in September on SmackDown triple H marrying an unconscious Stephanie it was a mad year and boy did the Rumble set the tone with Vince McMahon winning the entire thing before going on to Forfeit the shot and also something about a cage match and a big show I guess and look it was just a lot of screwy nonsense Who should have won Steve Austin? I mean course he should have you know Austin was going on to face the rocket WrestleMania Was he not so like Austin should have won the rumble wrestling doesn't have to be this hard boys Now I know what you're thinking that would give Austin three wins in a row right surely that's bad Well, that's why number five 1997 who won Steve Austin this should have been different WWE had never satisfied taking easy road with the rumble in 1994 two men wanted to throw the crap amongst the pigeons and in 1997 the road to mania was further complicated by Steve Austin getting eliminated on camera So everyone could see it then slithering back into the ring like the naughtiest snake since Randall and ousting the man Who actually won the match Bret the hitman heart who should have won Bret the hitman heart like Randy Savage earlier in this list This would end up being the last time the hitman could have won the rumble and his first time doing it without having to share The honors with Lex Luger and it would have been the perfect setup to what should have been the WrestleMania 13 main event the rematch that everyone wanted to see Bret Hart versus Shawn Michaels too Of course HPK had his own thoughts on that booking. So this is probably the most understandable call on this list But in a better less dumb less petty world the hitman winning should have been the results saving Austin's first rumble win for his coronation year 1998 number four 2012 who won? Shameless It's a good thing WWE has two world titles as it doubles the potential winners of the rumble match sometimes though That's a double-edged sword that plunges right into the back of the obvious winner that everyone wants just so WWE can swerve is on the day and do the most surprising aka least desirable thing Shayna Baszler knows what's up and so does one other superstar who should have won Chris Jericho Why 2j returned to WWE in early 2012 with a weird and interesting gimmick He'd be super jazzed about being there and then refused to speak walking away Yeah, that was such a interesting gimmick. The jacket was crazy.  You're like Yeah What was that? Oh Man way from the ring leaving fans puzzled going through manic episodes basically then suddenly crashing This lasted for a few weeks until the rumble go home Raw where Jericho said one thing just one this Sunday at the rumble It's going to be the end of the world as you know it. Okay, cool Everyone thought a plans in place. He's going to win the rumble Then everything will be revealed an overdue rumble win capping off a hot return and weekly intrigue and WWE thought I saw that's a Bit predictable. Let's have bland happy shavers with it instead for no reason. Just a good Job 2014 who won? Batista all this one's obvious. Yeah, he's a showdown for a WrestleMania main event against Randy Orton That no one wanted to see look like pit bulls dad and solidifying in everyone's mind that instead of old Volusion they'd actually rather see a payoff to the Daniel Bryan Yes, and running since summer slam, please and thank you So crushingly inevitable did Orton versus Batista seem and so much did the crowd really not give a honk that when Ray Mysterio beloved Ray Mysterio entered the rumbler number 30 and it became clear that Daniel Bryan would not be Ray He was just a victim of circumstance, bro wrong place wrong time Ray The odd bro people was like it had to be Daniel Bryan And no he didn't go out And I think that was the same rumble where Daniel Bryan had a feud with Bray Wyatt One of the best matches one of the best matches at Royal at the Royal rumble One of the best matches that year correct me if I'm wrong, but it was that same night and he lost So people are thinking well That was the beginning of show he could still be in the rumble and they were hoping and praying and when he didn't show up It was done.  Yeah, who should have won? I mean, have you not been paying attention Daniel Bryan should have one a guaranteed title shot at mania being the perfect fly in the Authorities ointment. Oh, would they try and screw him out of their angles for days instead of booze all the booze for Tista number two 2015 who won Roman Reigns who should have won Daniel Bryan again? It's the hardest and cruelest WWE have ever trolled us sheer unabashed pant dropping butthole brandishing Contrarianism that genuinely beggars belief on the road to the Royal Rumble Roman Reigns was the obvious winner for months months Yeah, everyone knew he was being strapped to a rocket people weren't quite jazzed for it He seemed miscast as the new John Cena, but hey, there weren't really other options And then WWE dropped another option back on TV weeks before the rumble Daniel Bryan Who never lost his title making a heroic recovery from a deeply concerning injury? Yeah, famously didn't get to win the 2014 rumble returns big And that was the time if they were gonna do it prior to that was the time because it's like he never lost the title It would have been a perfect story. He didn't lose the title. He wins the Royal Rumble to gain the title He never lost.  Roman and he got booed to Oblivion oh for the 2015 rumble Surely everyone thought it would make no sense for WWE to do this if Brian wasn't winning and then he didn't not only that Brian was eliminated early looking at a total loser and the first entry after him was gold dust Which means the first thing from WWE production on the screen after crowd favorite Daniel Bryan was ousted with the giant words shattered dreams on one hand that is an exceptional prank on the other Yeah, you too and number one those times WWE broke the rumble itself Every other entry on this list has been about the big dub getting the winner of the Royal Rumble match wrong But for our final stop on this list We wanted to cover both years where WWE got the format of the match wrong messing with a winning formula in a way That made it worse I know it's hard to imagine WWE taking something that isn't broken and feeling the need to fix it But it's had two major medals with the rumble in the past 30 years in 1995 They reduced the gap between entrants to one minute in all likelihood to be kind to Shawn Michaels and the British Bulldog Who were booked to enter one and two and last right until the final two but the end result was one of the worst ever rumbles A frenetic mess that managed to feel slight at a mere 38 minutes long and also drag Thanks to the lack of spots created by endless arrivals of wrestlers. That's bad in 2011 WWE went the other way booking 40 men to compete 30 it's not the worst rumble ever But the extra 10 slots were just used to cram more lower mid carders in there Which didn't justify at all the matches extra length What should have felt like the biggest rumble ever felt much more low rent for having a bunch more jobbers in it the greatest And worse having 20 extra jobbers be a part of it But I don't count that because that rumble happened in the shadow dimension No one counts those rumbles Because those they don't exist they're not canon those rumbles or never will never be canon because They're not canon. Let's it's not even count those. But yeah Be honest with you man, of course if I'm gonna pick the nor the ones that they are buying definitely should have one Because he was over at that time. He was one of the hottest talents at that time So you it's like you guys strike while the iron is hot and it made sense from a booking standpoint standpoint But comment down below. Let me know you guys want to win this year's royal rumble for the men's and Women's side of things. Let me know your reasonings for who and why but I appreciate all love and support Road to send the K appreciate y'all kicking me. See y'all next week. Peace


Welcome to the 2017 Proud College School of Art and Design BA final shows. I'm the donor for the BA graphic design course at Proud College. I've come along tonight, it's my yearly visit to Proud, which has been fantastic. I think it's a really amazing time for Proud College. I've come into Bishop's Court and I think the show looks better than it's ever looked and I really look forward to seeing what the students do in the future.


Jesus is not the only way to get to heaven.  If you don't want to be saved by Him, there's another way that you can be saved. I know what you're thinking. Jesus says, I'm the way, the truth, and the life. But there is another way. All you got to do is be perfect. Don't sin. Don't lie. Don't steal. Don't cheat. Don't covet. Don't bear false witness. Don't do any of those things.  Oh, there's one more caveat. If you start right now, you've already failed. Because you would have to have kept it perfectly from the beginning. On second thought, maybe Jesus is the only way. But that's a good thing. He did all the heavy lifting. He did all the work. He was perfect. He who knew no sin became sin for you and I. Why would I not want to serve a God like that?