Family and Parenting Different members of your family will adjust to their new life in Australia more quickly than others. For example, children will often learn English and Australian customs faster than their parents. Some of you might also find it difficult to understand and accept Australian culture. It is important to overcome the challenges of adjusting to your new life by working together as a family. Talk with your children about the differences between life in Australia and life in Africa. Support each other and respect each other. You can learn a lot from each other during this difficult time. In Australia, men and women have the same rights and responsibilities and family roles might be quite different from what you are used to. In Australia, it is common for both men and women to go to work. Because of this, men and women often try to find ways to share household responsibilities such as looking after children and cooking and cleaning. The most important thing is that you work together. Viola and Michael have settled in Australia with their children. We do all things together. The man is going to work and he can prepare lunch for the children and do the breakfast and take the children to school. When you spend more time with kids, it's good because you can give them some advice or you can teach them so that they learn from you and you can also learn some things from them. Disciplining children is an important part of parenting but physical punishment in Australia is strongly discouraged and it is against the law to beat your children. Children have the right to be safe and protected. You can use other forms of discipline like taking away privileges or sending your child to their room.  If you are having problems with disciplining children, you can access family counseling and get advice from parenting support services. Some of you will find it difficult to manage the different demands of life in Australia. Managing work, education and family responsibilities is hard for us all. A lot of families use childcare services when working or learning English. There are different types of full and part-time childcare available for children who are too young to go to school. Some childcare can cost a lot of money and waiting lists can be long so ask about childcare as soon as possible. Trained childcare workers will look after your children in a safe and secure environment. Your children are kept busy learning things to prepare them for school and help them interact with other children. They will be very well looked after and they will have fun. There are also play groups where parents and their children get together. This is a good way to meet other people in the community and it can help your children learn social skills. Ask your settlement service provider about these groups. All the children. Some of you will feel that some Australian ways go against your own cultural beliefs. For example, in Australia some young adults move out of home before they marry. It is also common for young people to have relationships that don't lead to marriage. Some of you might also be a little unhappy about the clothes that teenagers choose to wear. These differences can be difficult to understand or accept but this is all part of growing up in Australia. Try to be accepting and respect each other. Teen life in Australia. You need to talk to your parents about the things you learn at school. Ask your parents about life in Africa and try to understand your parents' experiences and your African heritage. Remember, your parents might not learn English or adapt to the Australian way of life as quickly as you. You need to be patient with them and they need to be patient with you. You should try to work together. This includes helping at home with the household, washing dishes or looking after younger brothers and sisters. There are many temptations in our society. You should enjoy your freedom here but you need to be very careful not to spend too much money of your wage or allowance on things like mobile phones, CDs, shoes, clothes and takeaway food. You might need to contribute money to your family for food and rent. Youth centres can be a good way to get involved with sports, recreational activities and to meet other people in your area. Sarah is a youth worker. Youth centres are a place where young people can come and join in in different activities. Meet other young people who are in age from different backgrounds and participate in new things. Education activities, recreation stuff, art activities and meet with workers as well if they want to speak to an adult or another young person about personal issues. Because it can be really isolating living in the community particularly if you're newly arrived here and so this is a place where everyone's welcome and accepted. Helping family come to Australia. Now that you live in Australia some of you may want to find out how you can get other family members here. There is a government program that can help. However, it is important that you get settled first. You need to learn English, find a job, find a place to live enroll your children in school and learn about your new environment. You will find it very difficult to settle if you're trying to support an extended family at the same time. When you have settled, ask about the special humanitarian program and the possibility of proposing your family members. But it is important to understand that the government receives thousands of applications to propose relatives every year and can only grant a small number of visas.


Just want to ask, how do you feel about deploying forward and in defense of freedom during Black History Month on board a ship named for an African-American naval officer? The legacy and history of Amra Gravelies is amazing and it will leave you speechless. In all honesty, the only thing I can say is being in the position I am here as a Korean Mashi is due to what he accomplished. I mean, he was the first of many. And as I speak to our new check-ins, whoever don't know the legacy, don't know much about me.   And to add on Black History Month, I mean, it just speaks to itself, you know, I have a, the ship has a great relationship with Mrs. Gravely, so the ship's sponsored. We have two schools in that area. It's really, in all honesty, it leaves you speechless, you know, and this being Black History Month, it speaks volumes.


Hi, this is Meenu and going to help you to solve this question. It says, let A bit is 2 x 2 matrix and B bit, again a 2 x 2 matrix, verify that A bit whole inverse is equal to B inverse A inverse. So, we first find the LHS and then we will find the RHS and we will show that they both are equal. So, let's move on to the solution. Matrix A is 3, 2, 7, 5. Matrix B is 6, 7, 8, 9. We first find the product of the two matrices and then we find the inverse. Now, AB is equal to 3 x 6 plus 7 x 7, 3 x 8 plus 7 x 9, 2 x 6 plus 5 x 7, 2 x 8 plus 5 x 9. And it is equal to 18 plus 49 is 67, 87, 47 and 61. We now find the inverse of the product matrix. For the inverse, we need to find the determinant and the adjoint. So, the determinant of AB is equal to 47, 61 and its value is 61 into 67 minus 47 into 87. And it is equal to 4087 minus 4089 and which is equal to minus 2 which is not equal to 0. So, the determinant AB is minus 2. We now find the adjoint of AB. So, the adjoint AB will be given by the cofactors A11, A21, A12 and A22. A11 will be minus 1 to the power 2. So, we find A21, M11 which is 61, deleting first row and first column will get 61. So minus 1 to the power 2 into 61, which is 61 again. A21 which is minus 1 to the power 3, M21 which is obtained by deleting second row and first column, second row and first column. So it is minus 1 to the power 3 into 87, so it becomes minus 87, then A12 is minus 1 to the power 3, M12 which is obtained by deleting first row and second column. So you will get minus 1 to the power 3 into 47 which is minus 47 and similarly A22 will be equal to minus 1 to the power 4, M22 which is minus 1 to the power 4, M22 is obtained by deleting second row and second column, so you will get 67 which is 67. Now adjoint AB is equal to A11, A21, A12, A22. Now the AB inverse is given by AB inverse is equal to 1 upon determinant AB into adjoint AB, so it will be equal to minus 1 upon 2 because determinant AB is minus 2 and adjoint is 61 minus 87 minus 47, 4767. So this is the LHS that is AB whole inverse. We now find the RHS which is B inverse A inverse. Now B is 6789. So to find B inverse we need to find the determinant of B and adjoint B. So the determinant B is given by 6 into 9 minus 7 into 8 that is minus 2. We now find the adjoint, adjoint B will be given by B11, B21, B12, B22. So we find these cofactors B11 is equal to minus 1 to the power 1 plus 1, M11 where M11 is the determinant obtained by deleting first row and first column. So it is 9 minus 1 to the power 2 into 9 which is 9. Then we find B21 which is minus 1 to the power 3 M21 which is obtained by deleting second row and first column and which is 8. So it becomes minus 8. Then B12 is equal to minus 1 to the power 3 M12 which is obtained by deleting first row and second column. So you will get minus 1 to the power 3 into 7 which is minus 7. Then we find B22 which is minus 1 to the power 4 2 plus 2 that is 4 M22 which is obtained by deleting second row and second column. So the adjoint is equal to 9 minus 8 minus 7 6 and B inverse is given by determinant of B is minus 2. B inverse is equal to 1 upon determinant B into adjoint B which is given by 1 upon minus 2 into 9 minus 7 minus 8 6. We now find A inverse. A is 3 to 7 5 therefore determinant of A is equal to which is obtained by 3 into 5 minus 2 into 7 that is 1. And the adjoint is obtained by obtaining all the cofactors A11 which is minus 1 to the power 2 M11 which is 5 deleting first row and first column. So it is 5 then A21 is equal to minus 1 to the power 3 into second row and first column that is 7 so it becomes minus 7. Then A12 it is minus 1 to the power 3 first row and second column so M12 is 2 and hence it becomes minus 2. Then A22 is equal to minus 1 to the power 4 M22 which is minus 1 to the power 4 obtained by deleting second row and second column which is 3. So the adjoint A is 5 minus 7 minus 2 3 and the A inverse is equal to determinant is 1 so it is 1 upon 1 into 5 minus 2 minus 7 3 which is same as minus 2. We now find B inverse A inverse the product of the two. Now B inverse is 1 upon minus 2 into 9 minus 8 minus 7 6 9 minus 8 minus 7 6 into A inverse which is 5 minus 7 minus 2 3. Now multiplying the two will get 9 into 5 plus minus 8 into minus 2 9 into minus 7 plus minus 8 into 3 then minus 7 into 5 plus 6 into minus 2. Minus 7 into minus 7 plus 6 into 3 6 into 3 and it is equal to minus 1 by 2 61 minus 87 minus 47 67. So this is the RHS and we can see that RHS is same as the LHS. It is also minus 1 by 2 61 minus 87 minus 47 67 and RHS is also the same. LHS is same as the RHS. LHS is equal to RHS. So this completes the question. Bye for now. Take care. Hope you enjoyed the session.


I'm here with Ryan Brown, the new state director for the League of Young Voters. Thanks for joining us, Ryan. Thank you for having me. We want to find out all about you and how you got started with the League of Young Voters, but before we get started with that, for people who might not know what the League is, could you describe it a little bit? Absolutely. So we are an organization that really empowers young people, provides education and tools to teach young people to become more engaged in the political process. We help them find their voice and find opportunities for them to really stand up and play a part in how their community is run. What's the age range that people usually get involved with the League? Yeah, so I would say a majority of our members are probably in their mid to late 20s, but we do serve folks who are in high school all the way up to the age of 35. So those people that decide to join the League and get involved politically, how do you assess where their political stance is? How do you begin to represent them? Yeah, absolutely. For a majority of folks that want to have a larger role in the League, it always starts out with a one-on-one conversation. I think for folks who want to get involved in political work, it's always important to understand what that motivation is. It's important to understand why that's important to that person and be able to identify an appropriate place for them. Maybe somebody is interested in a particular issue, and that's what drives them in finding an opportunity to get involved, to advance that cause, or maybe it's really just to gain a better understanding of how my local government works. How does the platform overall that it represents the whole membership of the League, how has that arrived at? Yeah, well I mean we're a progressive organization, but we are absolutely community-driven. All of the endorsements that we make, all of the issues that we decide to work on, the legislation that we decide to support, that's really all decided by our membership, so holding community meetings, getting input from folks that are interested in making the decisions based on that input. So basically a democratic process. Absolutely, absolutely. So how did you arrive to be the State Director here? Yeah, well I'm so excited to be getting involved with the League. I moved to Maine during the summer of 2010 to get involved in the marriage equality fight, to win marriage for gay and lesbian couples here. It was a great victory a couple months ago. And prior to that I was living in Boston, managing field operations for a gay rights organization there, and in that role really focused a majority of my time on advancing marriage equality campaigns throughout all of New England. So I was always based in Boston, but I had the privilege of being able to go work with, you know, handfuls of other organizations carrying out that work and help them advance that cause. But at the same time also working to strengthen protections for the LGBT community at large in Massachusetts, primarily the transgender community. But having moved to Maine and having been here for two and a half years, I fell in love with the state and wanted to stay and wanted to, you know, to really broaden my horizons and get involved in politics in a broader way. And what I'm so excited about working at the League here, you know, in all of that political experience, what's been the most rewarding for me has really been identifying and developing that next front of political activists, you know, teaching people how to find their voice and teaching them the tools that they need to create positive change in the community at large. It just made me think of the question about what kind of skills that you apply. I mean, obviously the kinds of issues that you've been involved with are, you know, in a lot of places, an uphill battle. What kind of things have you done that you bring to this job that really help you advocate politically? Yeah, well, I mean, I always approach my work in a numbers driven way. You know, I believe that there are strength in numbers and it's really about it's about building power by getting as many people in the community excited or agitated about a particular issue and getting them involved. So, you know, it's a lot about understanding what motivates, you know, what motivates people who want to get involved in the work and finding the right place for them in the fight. Great. Well, what are the fights coming up for the League? Yeah. So, you know, we're entering the second year of a three year strategic plan and we've got a couple of goals that we've outlined that we want to accomplish by the end of next year, the first of which I think a lot of folks are familiar with our voter guide that we disseminate every single every single election cycle and outlines the candidates that will appear on the ballot, you know, different ballot questions that will appear and includes our endorsements and why those endorsements were made. We'd like to increase distribution to twenty five thousand here in Portland and then eight thousand in Lewiston and Auburn. And we'd also like to increase the portion of our membership that's eligible to vote on those endorsements to three hundred this year, which would be really exciting. We'd also like to build our base of supporters, increase our base of supporters up to ten thousand and provide some additional civic engagement tools to really help the community, help those those new members that are involved get involved in their community. One of the things that we'll be doing to achieve that is launching a new series of resources in the form of a civic guide that will cover various topics from, you know, who's who in your city hall to how to run for a local office, you know, looking at this previous election cycle, there's so many successful young candidates that are now, you know, elected officials. And I think it's important that we ride on that momentum. Well, it sounds like you've got a lot going on and it sounds like you probably need a lot of people to get involved and be part of it. We absolutely do. What would people need to do to get more? How could they get more information? Yeah, the best place to the best place to go to learn more about this work or to get involved would be to go to our website, which is main dot the league dot com. Great. Well, thank you very much for joining us. I'm hoping a lot of success with the league is a great organization. Thank you so much for having me.


Geopolitics is sticky, but it is a concept that sort of puts the place, the geography, in central. So it's an understanding of contextual issues that it's an analytical perspective that takes geography and contextual issues into account. Well, my understanding of geopolitics is, of course, shaped by my own background. I'm an American citizen with a Chinese background, which gives me actually a slightly, I would say, state-centric understanding of how geopolitics governs the world today. But what I think is really important about this program in particular is the critical angle of what geopolitics can and should be in relation to not only human society but also to the environment. So geopolitics for me is about the context that the politics are situated in. So, for example, what types of resources the country has or where they're situated on the map. My understanding of geopolitics, and I think this is like a newer understanding of it, is that the strategy and interest is not just coming from real politics itself, not just for the state, but it's for the whole world and the world itself. It's not just for humans but for every being. And that's why I'm really glad to be doing research on this. I'm thinking about geopolitics as politics in the relationships between different groups and, for example, states or urban areas or citizens in different parts of the world. The relationship between them and in a geographical context, how the geographical context influenced these relationships. It doesn't have to be about states or nations. It can also be between urban areas in different parts of the world or citizen groups in different parts of the world. But how do your geographical contexts influence these relationships? Geopolitics, I think, is important to understand or at least carry with you when you look at, as my interest is how states act in this new, like we're in the Anthropocene, if you want to call it that, or in this new area where you're telling where you have climate change that is happening. And I think that you cannot look at this without understanding the geopolitics. You need to understand why states might act in certain ways. You need to understand how northern countries might act and see things in a way that countries in the south may not or even in the east. And I think that all of, like, geopolitics is an important concept to carry with you when you're looking at climate change and environmental politics.


From theCUBE Studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a CUBE Conversation. Everyone, welcome back to theCUBE's virtual coverage of AWS Summit Online, their virtual conference. I'm John Furrier here in theCUBE studio for a conversation with Matt Garmin, Vice President of Sales and Mark of AWS. We're here with our quarantine crew. Matt, thanks for joining me. I know you're remote as well. We're living in a virtualized world. Thanks for coming on. AWS Summit is now online. You're running sales and marketing for the company. This has really caught a lot of companies by surprise, this situation, sheltering in place. It's highlighted a lot of at scale problems. One of them is events. So we're here at the AWS Summit Online and you guys are still pulling it off. A lot of content, great to see you. Matt, great, thanks. Thanks for having me. So before we get into some of the announcements and the customer focus, things that you guys are doing, you and I both met when we did an interview when you were running the EC2. You've been with Amazon for a long time. You got a story, history. You were there from when EC2 launched, saw Amazon grow. This really kind of ties into some reporting that we've been doing where cloud native at scale of what AWS became really was a game changer. And that showed the at scale opportunities for startups and now the enterprise. This COVID-19 is really showing companies and individuals that are living it of being disrupted where the internet and large scale tools and technologies can help them but also exposes gaps in their lives or in companies cases, things like provisioning VPNs. Maybe they didn't figure out 100% would be at home. But then going forward, the applications are now thinking about this new virtualized world. Even when it comes back to normal, it'll be some more of a hybrid integrated world. This will put pressure on you guys as Amazon to build more capacity like you did with EC2 but at a whole another level. So I want to get into that and more but this COVID-19 really has changed the game for the world. What are you guys seeing your customer base? This is a big part of the conversation. What's going on? Thanks, Sean. And you're right. This is an unprecedented time for us and AWS as well as our customers are all trying to figure it out. I think part of what we've seen from our customers as we talk out there, whether they're public service or private customers is really that the demands that they're seeing from their customer bases are rapidly changing. Some customers have their businesses have seen much fewer lower demands than others before but others are seeing 10, 20, 100x more business than they were before. And what we're seeing is that those customers that have their business running in the cloud are able to handle that and quickly are able to adapt and change and grow with their changing customer base.  Other times it's customers who maybe they run a large call center business but their call center folks are no longer able to come into the office and they need to quickly spin up a virtual call center. We've seen our Amazon Connect business really, really take off as customers have quickly managed to figure out how they can manage the actually increased call volumes they're seeing but in a virtual location. And finally, we're just seeing some customers whether they're from entertainment or from communication or online education. Many of these businesses that are scaling rapidly wouldn't have been able to do it if they're running in their own data center but because they're in the cloud they're able to quickly spin up more instances spin up more storage and meet the demands of their customers. So I think it's been nice to see. Fortunately for us we've had many years as you mentioned I used to run the EC2 team and we've been thinking for over a decade about how do we really manage that supply chain? How do we ensure that we're able to handle rapidly scaling? And so we've really optimized our supply chain and fortunately in a good position where we can continue to operate, continue to scale and continue to handle the demands of our growing customer base even in unprecedented times like this. You mentioned that I want to get into that concept. You wrote a blog post the other day on the Amazon day one blog keeping organizations running during COVID-19 and you kind of teased out this point about average connected time. And if you think about this crisis this really is the true test for scale and elasticity and having that cloud model and some of the clouds have not done as well as Amazon and there's been some stories out there Google and Microsoft hasn't had the uptime you guys had but this really has been the future pulled forward. So you guys have a lot of customers like Netflix, like Slack that are really taking advantage of this. This is the true test of cloud and only the beginning again, like I said this is going to show a lot of gaps in most other traditional enterprises but this highlights the test that you guys were waiting for I won't say that you were waiting for a crisis but cloud this was ultimately the test your thoughts on Netflix, Hulu, Slack and a bunch of other names and Andy throws the slide up at every event but they're big customers. I think like if you look at obviously we have we're all at a lot more time at home, right? I'm at home here in Seattle a lot of us are spending more time at home and so a lot of those streaming services like you said the Netflix is the Hulu the Disney pluses of the world also games, think about how many kids are playing Fortnite or playing EA or the video games a lot of those businesses have really seen an increase in their demand and they've been able to just seamlessly scale along with AWS. On the work side, think about everybody from Slack that runs entirely on AWS to Zoom who runs the vast majority of their infrastructure on AWS to all of these communication and work from home capabilities these are all running on AWS and they've all been able to scale and we think all of our kids our kids are all trying to figure out what does school look like and you don't actually go to school I was talking from the team at Blackboard they've seen a 10 sometimes even a hundred X increase in their business and they're able to just seamlessly scale up as their demand I mean really overnight just exploded. I was on Twitter just the other day talking with some folks because the whole Jedi thing was going down and I was going to weigh in with my normal commentary and this is the public sector challenge as well you mentioned schools these are traditionally no IT or enterprise like chops they need scale now they need it fast they have to stand up I imagine this is the kind of scenario that this is also going to hit to the small medium size enterprises as well as some of the big ones so the big guys have legacy problems data silos whatever we've had great conversations with some of your team members there but that's just one sector you got small medium size enterprises that don't have any IT public sector and education they got to be in market in months if not tomorrow. Public sector is a super interesting one and frankly our public sector team I don't know that they've slept in the past three months working to try to help governments both the United States and internationally everything from if you think about it our unemployment systems in states across the United States have gone from something like 3% unemployment claims to 15% unemployment claims within a two month period those systems are not meant to scale like that and they reached out to us pretty quickly to see how we could help them start to scale you think about some of the systems that are trying to send out checks to people the systems that are trying to send out small banking loans to folks we've been really working deeply with many of those government agencies to try to figure out how we can get the money in the hands of the individuals that need it as quickly as possible and really help those legacy systems sometimes that are built on legacy databases your oracles and your Microsoft SQL systems and those things just aren't scaling and they're trying to figure out how can they get to a more modern architecture that can really keep scaling within the needs of the new demand that they're reaching which is just something they didn't anticipate before yeah and I think your customers as you're now going to be overseeing the larger global organization sales and marketing it's not like you guys are preaching to the customers because you're living through the same crisis on an environment that they are you certainly can align with their empathy and certainly help them solve problems but now we're in a business climate where we're seeing unemployment numbers at massive numbers usually companies come out of these challenges and we think it's going to be highly accelerated on an upward trajectory flat or negative in 2008 that crisis we saw the winners come out of that one you guys rode that wave with AWS EC2 can you know that world now coming out of this next pandemic it's going to be hybrid or virtualization of meat of life how are you leading your team how are you talking to customers I mean I'll say this empathy but you got to run an organization you have to still sell services and market your products you got reinvent was a physical event I mean these are huge challenges you're living them too what's your take on all this part of I think in my new role and as you mentioned I used to run the compute team with AWS including EC2 and many of the compute services for about 13 years before coming and running now the sales and marketing for AWS and in that role a lot of what I would think about is how do we really help our customers understand how critical it is to be prepared the cloud gives you just so much more flexibility so much more agility and there's a bunch of the early adopters who would lean into that and really got it and once they got onto the cloud they saw their innovation level went up their agility goes up all those things but you know there was still a lot of folks that were interested I mean we obviously have a decent sized business today and many millions of customers that are using the cloud today but some of them have been slower to kind of fully adopt and really move all of their business critical workloads to the cloud I firmly believe that coming out of this crisis you're going to have two types of businesses you're going to have some that just go into their shell right they're just going to say I'm just going to try to survive I'm just going to try to get by I'm going to try to conserve every little bit of something I can and just protect what I have you know I don't think those are long term I'm not optimistic that those are going to be the businesses that thrive I think every time you see a crisis you have businesses that lean into it they're smart about it they think about long term what are the things that are going to help me compete in this new world and I think cloud is going to be one of those things we've talked to everybody from airlines to traditional Fortune 500 enterprises and they see that like they're still leaning into the cloud even even airlines no one's been hit harder than the airlines and even I've talked to several executives and airlines that are saying look my cloud initiative that's the thing I'm not cutting I'm going to cut everything else but this is the thing that's going to let me succeed when I really get into that new world and so I really think you're going to see some of those folks that maybe were hesitant before saying yeah in the next three, four years maybe I'll get to the cloud I really think that they're going to start to lean in because they're going to realize if my competitors are in the cloud and I'm not that is going to be a significant disadvantage and knock on wood hopefully there's no other global pandemic that they have to deal with but I think it just really highlights any uncertainty in the world there's going to be differences and they just are unable to deal with to the flexibility and the scale that they want both up and down by the way that they're unable to really handle whatever the world throws at them and I think we're going to be living in a continually uncertain environment Yeah I definitely would agree with you and I think it's going to get back to normal at some point but even it's going to have an impact into 2021 as many people are kind of figuring out and a few of the window people are saying oh spring 2021 maybe you know there we started to get some semblance of normalcy the way it was but still that environment and this brings up the whole summit online that you guys are doing your summits have been a great set of events we've covered many of them with the real key physical cube now we're doing the virtual cube they've been a practitioner end user the developer builder event it's a free event that you truly had now you have them all over the world they're going on virtual people still need to build out these projects there's still a demand and some projects are being cut some aren't as you guys look over the horizon with your customer base conversations are around what to fund what not to fund as you mentioned what are some of the things that you're seeing and recommending to customers that they should continue to double down on because smart managers are going to step back and say hey I can see some gaps we're going to double down on that and we're going to kill that we're going to move this over here there's going to be a reinvention and a growth strategy that they have to figure out quickly there's no yet playbooks emerging but it's clear obviously video virtual interactions but those projects are going to get doubled down your thoughts on the customer builders out there I think that that's absolutely right and it spans every industry you can think about think about I was talking to several customers in the healthcare space and how long has it been five years that people have been touting that telemedicine is really going to be that thing that eventually comes and eventually becomes a big thing this has really accelerated that such that now I've talked to probably dozens and dozens of people who for the very first time have talked to their doctors over via their cell phone because they don't want to go into the hospital for fear of getting, you know, sick or something like that then they just have a minor medical thing that they need to do telemedicine is one of those things that is really taking off and has been really enabling frankly that customers have been able to do telemedicine has really helped those that wanted to stay safe but also get good medical advice I think that's just one example where we're going to continue to see this go I think coming out of this the other thing a lot of our customers are thinking about and anytime you really go into an uncertain economic world you want to think about capital preservation now is not the time you want to go spend money to build your own data center or to buy your own servers if ever there was a time where the cloud made the most sense capital preservation is key particularly if we don't know if there's going to be an economic recession we don't know how long this is going to take all businesses whether they're severely impacted should be really thinking about that capital preservation but they've also got to be thinking about how they innovate I've talked to a popular ridesharing customer the other day and they were talking about how ridesharing is way down but they're still using this as a time to lean forward into innovation because they know coming out of this they want to be ahead of where their competitors are going to be and they really want to use this as an opportunity to take their own internal teams focus them on where they think the biggest potential is going to be and then once the economy turns around and people are out and about again they can hit the accelerator and really take off so I think that's really how a lot of our customers are thinking about the situation we're there right now You know you guys have had a steep learning curve over the years with cloud and cloud scale I think as the world comes in the human capital piece becomes interesting too not just on spending with money monetary the human capital, the work how people are contributing so this brings up the whole reinvention it's funny to watch as people are forced with these first generation problems of how to make things digital how to get scale going you have people who have learned it have a learning curve and again there's no compression algorithm for experience as you guys like to point out so this is creating this kind of like how do I change the roles of my company and so I want to get your thoughts because we're looking for proof points because a lot of the answers are not yet evolved and usually things are not understood before they become mainstream but people have to react really fast what are some examples can you give around how COVID applications are rolling up because that's truly an indicator in my mind of what people are doing with the cloud because COVID was an instant response I've already interviewed a few folks that are on Amazon around COVID solutions where they're standing up either analytics or doing some things could you use the COVID as example of how rapid deployment or reinvention of data or business models are rendering themselves? Yeah, absolutely I think there's a couple of different one is the very first thing that most people look at is how do we get data? Like we just need to find data around this space and so we've worked with a number of partners and customers on how do we really go help build data lakes in the cloud and kind of getting all that data in one place so that both governments as well as private enterprises can really start to think of that data slice it in different ways and then get to look at what is the actual data of whether it's what are the number of hospital beds available what are the number of tests that are happening what are the number of infections that we're seeing what are the rate of change, et cetera we also work with a number of our analytics partners and we have a wide range of analytics partners that are really taking this as an opportunity where they can rapidly then take that data and slice it in a number of different ways to try to help understand how they respond I think the first part of that was on the healthcare side where folks were saying where do we need enough ventilators where do we need to go build hospitals how do we start to identify hotspots where I see if you can really look at kind of second order derivatives of kind of changes and you can look at it close enough you can say oh there's a hotspot popping up in this particular area and eventually if we can get some better data on contract tracing and things like that where you can open up the economy and still have very quickly identify where a hotspot might be emerging those are the types of data pieces that you know with the right levels of security and data privacy but with access to that data we can get a handle on how some of these things are happening then I think you go and you look at so that's kind of some of the data analytics pieces right then you also go look at what are folks doing on the testing side and I think there's been a lot of discussion about how well testing is done and I think we all wish that maybe was a little bit further along than it is but there's a number of private places that are actually really spinning up testing and this is one of the big areas that Amazon's investing right and I don't know you know we'll see if we are able to get there you know faster than some of the other places but we see a real need for testing we think testing is one of those such a critical component if we could do rapid testing frequent testing both for our own employees but frankly for all the industries that we all rely on have come to rely on particularly in this virtual world we know that the faster we can get testing and the more reliable we can get testing the better we are able to then isolate get people to self quarantine and really kind of control that mass spread of the disease. Yeah, I know you're talking about health care is interesting one of the emerging things we've seen coming out of the summit here and some of the conversations we had is how the enterprise has always been kind of a hard environment to find stuff as people live at home and working at home working remotely, working in remote teams the idea of searching for stuff becomes interesting so you guys announced the general availability of Kendra the timing couldn't have been better for that because that's really giving you a Google-like vibe feel for funding information but it's really an integration play under the covers so I think that's the kind of trend that we're seeing we're seeing also startups putting up apps out there so you're seeing a lot of activity that's kind of in line with this that you guys are announcing anything, any update on the Kendra or AI front? Yeah, Kendra is fantastic and it's really I think struck a nerve with folks where the traditional way of thinking about search particularly internal for internal intranets just doesn't work. You know, the how many hits do you get and how many millions of people across billions and billions of people on the internet that model works on the intranet you might be looking for very specific things and with machine learning we're able to tell what is the intent of the request that people are looking for and take you to the right place so that if you say, you know, what are the hours of my help desk? There's a very specific page that you're looking for which is this number in fact, you're not looking for a page to go to you're not looking for information about help desks you're looking for the actual hours of my internal help desk particularly probably for my building and as we do build these ML models that can start to learn on how your internet works and how people are thinking about it and what's helpful or not we've been able to improve an internet search orders of magnitude, I've used it internally for our own internet and it's night and day compared to what we use before where it's kind of a pure keyword search type of a thing so I think applying ML particularly when people are remote and really relying on resources like that where they can't just, you know lean over to the cube next to them and say, hey, what time is the help desk open? Yeah, and I think it's breaking down those silos too it's just building that abstraction layer of data lake really kind of makes a big difference. That's right. So final question for you as companies settle into the new realities that are upon them what's the outlook for the rest of 2020 for you guys and what do you say to the customers that are here on the online trying to consume the virtual content that they should be building out because you've got not just customers you've got commercial customers you've got public sector and you've got an ecosystem you've got partners out there who are building on top of AWS we're all in this together what's your message to them? What's on the outlook for 2020? Well, number one I encourage everyone to take advantage I think, you know in many ways some of these virtual summits are a great opportunity maybe for those who aren't able to travel to the summit or to be able to actually physically get there it's a great opportunity to learn and really dive in try to do some virtual labs really get in and understand some of the new features and functionality are out there from a partner perspective many of the things that we're building whether it's our app flow service that we just launched a couple of weeks ago that helps us to really connect to our various ISV partners into a data lake as John was mentioning those are, these are really some of the things that you know, if you think about our broad swath of our partner ecosystem I encourage our customers to really look at all of the partners that are running on AWS who have great solutions like theCUBE they're looking for virtual events they have an awesome product that you should check out but we have a wide set of partners that are helping you to put together the virtual world that you all are trying to work through right now and encourage you just to learn. Matt, I really appreciate the plug especially one for the theCUBE new event cloud look, we're trying to figure it out and I think this kind of reminds me of a famous quote I heard on theCUBE which is a notable one is that everything in the future that is going to be invented was on Star Trek or Star Wars so you know, soon we're going to have video cameras in everyone's office and we'll be able to go and talk to folks so looking forward to again standing up content, getting the content and connecting people thanks for spending the time your day to come in and talk with me and share your insights and Amazon Summit, web services summit online virtual, CUBE virtual thanks for your time, appreciate your insights. Great, thank you, bye. Okay, CUBE here virtual in our studio covering remotely all the top content out there covering AWS Summit online this is a whole new reality we're all in it together I'm John Furrier, thanks for watching.