Seven bars, here we come. I know this won't hit, but it doesn't matter. How's it going, everybody? Datodoy here with another round of Dragon Ball Fighter's Ranked Matches. And today we are playing a very similar team to yesterday, only this time it's Vigito Blue, Gohan, and then Yatcha. I know it's very, very similar to yesterday's team, but I wanted to do this specifically because while I was playing Gohan last time, I thought about the fact that I don't think I've ever gone full level 7 potential with him. And that's partly because I don't play him a lot, but also, I don't know, it just seems like something that after playing Fighters all this time, I should probably do at least one. So that's what we're going to be aiming for today. And that's kind of why Vigito's here, because he just built so much bar. Okay, block all that. We don't want to... Oh, I thought it was my turn after that. I thought it was my turn. Maybe I should have went with 2L, just as like an escape measure, but we are taking a lot of damage. We won't be able to kill. Okay. Oh, good. That was really close. All right, we save all that bar. Put him in the blender, Gohan. That's level 5. Now, is that good? No, because we didn't get the kill and we could have, but like I said, we are going for full potential unleashed here. Get that off of me. At level 5, I can practically see math. That Dewey early spark just to make sure we don't absolutely die here. We're level 5. We need two more bars. Oh, no. Why is he putting on all of the sauce? Hold on. Why is there so much sauce?  No, I won't die without having at least seven bars to my name. Let's go. So we're at 5. We should easily... I could have done so much more. We're tapped out, baby. Level 7. You've never seen potential like this. Are we dead? That was close. I'm going to switch now. We always have that level 7 in the back, though. Okay. Not optimal, but it's whatever. Vegeta's accomplished his main goal. Okay. He definitely tried something funny there. Dragon rush. He's not used to it. I've just been putting on raw pressure, but now I got to start throwing in these grabs. Don't think I forgot about level 7 Gohan in the back. Oh, we took a big beating there. That's going to be... That's rough. Actually, he kind of scaled himself out. No. I am a level 7 Gohan player. You already know what's coming next. Look at the deeps.  No, no, no, Gohan, Gohan. I lived. Level 7, baby. Don't even come close to me. You don't even come close to my potential. Oh, he actually blocked that correctly. That is crazy. Maybe I should have gone with the light version. But still, Gohan put an absolute showing off. What are you doing? What are you doing? Okay, nice, nice, nice, nice.   Gohan was doing damage. And there was so much more I wanted to do with him. So I think we're going to go for that again. I think we have to get to that potential again. Okay, it was pretty rough at the beginning last time. So if we get a better start, I think transitioning into that would be amazing. Frost up, okay. I thought we would have that frost up protection. Maybe I just got caught by the overhead portion. No reflect comes out. A really rough place to try to reflect, but I just didn't want to get caught by something fake. Ooh, this time it's Vegeta's head on the chopping block. All right, we waste the bar here. Just, wow, what am I doing? What am I doing? Hey, we blocked that. We were both just, at that point, we both wanted to click buttons. I'll fully admit. I was ready to click some buttons.  No, Gohan, don't get level five, level three. Level five? I just meant like he'll use five bars. Did we spark here again? Yeah, we did. Damn, we don't even have a bar of potential to our name. Why did I super dash? Okay, thank God. Oh, let's go. We snapped him out into Kid Buu, right? Oh, no, Kid Buu has air level three. It's fine, it's fine. We may be overreacting to some stuff. Cross up. Ooh, can somebody say cross up? I like that. Get him down, get him down. Don't amount, don't amount. Where's the super dash? Show me the super dash. Where's the super dash? Come on, come on. Come on. Oh, what did you throw it out? Reflex fourth. BP, it doesn't really work. Oh, we just get blasted back. Six bars. I repeat, six bars. We are in there. Yeah, you already know what I'm doing. I had to get Gohan out. Actually, to be honest, I probably could have done a better setup. Why didn't I match the lights? We lost it. We lost our potential machine. Oh, I should have matched those lights or at least a reflect to stay safe. Man, oh man, that was a bad decision. Oh, Kid Buu's fully healed as well. Damn, boys, that was a mistake. Oh no, oh, he doesn't have spark. He doesn't have spark, but this still hurts. What is he doing? All right, well, this should kill. One bar regardless. He was really trying for something special there. That would have been wild. Rollin' back in the corner. We don't even wanna see Vegeta honestly. Now, was that a bit cruel? Yes, but that's what Vegeta players do, baby. I'm sorry, that was just Vegeta with a nutshell. That is, if you hate to see it, but also at the same time, I'm sorry. I am so sorry that Vegeta was made this way. Oh, I can't believe you won a battle of lights with Vegeta. Oh, why am I going? All right, we should win. This should be where we win. I was trying to approach, I didn't want to approach that slow. No, we dropped it. Why are you so sick, Vegeta? Just a man in his neutral. Oh, Vegeta, you are crazy. Let's get this rematch, because we still have a goal in front of us. I'm just gonna go full 2M. Perhaps not the brightest idea. Two overheads, two overheads followed by two overheads. That's my defensive strat. I just yell out what I see and hope my hands react fast enough. Okay, okay, not the worst thing. I think we do switch out to Gohan just because at that point we were like shot up. Whoa, 2M hits, what is he doing? All right, let me out. I don't want to be in that corner more than I want. Anything to do with level seven. Damn it, guard cancel. I'll take two, I'll take two. I'll take two, I'm not. Oh, I'll take it. Seven bars, here we come. I know this won't hit, but it doesn't matter. I've never been this powered up. Wait, wait, no, please, let me go. At this point, I want to save Gohan for the sparking. Oh no, we have to spark here. Can you feel the damage now? Ooh, let's go, I'm gonna do something crazy. Wow, we got lucky there. Give me this. That was disgusting, that was actually crazy. Imagine if I actually used that yamcha assist like I wanted to and extended the combo. No, no, no, no, it's gonna be close. It's gonna be close to death, unfortunately. And even if we don't live, we'd still have to deal with the knockdown. All right, we shouldn't die. He's gonna miss, what was that? Oh, but the obvious lazy vanish got us killed. I am so sorry for that. Goodbye, Gohan, you did good though. You did everything we could have wanted you to. Oh, too, the row was too much. I kind of just wanted to go for three. Oh no, I went for three too fast. Oh, level one, level one? Is that, that's not gonna kill.  Hit me, hit me, hit me, hit that down. Very lucky when he decided to punch me there. Got caught by the lights.   That's great. Oh no, they really are throwing a party back there. Why, boys? Can we calm down? Boys, can we please calm down? I'm not trying to lose this right now.  I could have blocked that.  We're got the players, okay. Oh man, we got very, very lucky with that, but that's where I'm gonna go ahead and call it. We achieved our goal of going level seven with Gohan. The full potential was unleashed, and we have nothing left to show here, boys. We got the speed, we hit the DPs, and that's about a wrap. Let me know down below in the comments if you have a favorite moment and whether or not you've ever gone full level seven with Gohan, I know he doesn't get much other than some added on damage and the fact that he just looks so much faster. But yeah, it's still a very cool thing to do, honestly. Other than that, while you're down there, if you like the channel and the videos I put out on it, make sure to hit the like button and subscribe. Helps the channel out a ton, and I can't tell you how much I appreciate it. We also have some more videos up on your screen right now, so make sure to give those a watch if any of them catch your eye. Other than that, I'm Dr. Doia, and I will see you in the next video.


Alright guys, what is going on? Luxury for the empty journey helping you succeed on your medical journey with less stress Now I know a lot of you guys are starting your rotations And it's probably getting to be a little overwhelming with all the stuff you have to keep up with So I'm gonna give you help today on one important thing Which is how to have a structured way on approaching every single day and how to write your notes in the morning when you do your progress No, so I'm gonna show you my step-by-step way in my computer, but let's get to the intro first All right guys, so we are in my computer and I'm going to break down kind of how I take notes Kind of when I go into the hospital for a rotation, for example, your internal medicine rotation You need to see patients you're about to pre-round on them And you want to get your notes done before like lunchtime for sure before ideally before you even Finish your rounds. So this is my structure and hopefully you guys can make some adaptations to it But I'll give you some examples and I'll break down kind of step-by-step what I do when I go into the hospital Whatever things I look for How I start to pre-write my notes and then see my patient So without like, you know talking too much to get into it So the first thing is you need to have some kind of flow on how you look at the information From the night before so the first thing I do is I always look at the overnight notes Usually the nursing notes will indicate if there's something big that happened With the patient, you know, I had a patient aware They were dizzy and they were found sitting on the floor because they couldn't make to the restroom. That's obviously important. So Read the overnight notes. You may find notes from consults. You may find it from the overnight residents figure out what happened if anything and As soon as I start reading these notes, I have my actual note I mean obviously I can't pull up the EMR, but I have the actual note that I'm about to type right next to it So mr. Johnson is the patient that I always use in my examples, right? But this first line right here is going to always be in my notes So you can just copy and forward it from your previous notes. It's just like a one-liner why they were there But then let's say our patient had some difficulty breathing and he needed some nasal cannula oxygen so if I read that in the overnight notes and I would just write that as my first sentence and Move on then my next thing is usually I would look at the vitals You know, you want to see how is their temperature? The respiration rate all that stuff You write that down on your piece of paper I'll link down below to another video that I have which breaks down how I keep all the information organized for a patient For the whole duration of their admission And I think a lot of people really enjoyed it. So I'll link it down below as well But look at their vitals look at their labs that they've came in as well as their eyes and nose But have some type of structure on what information you look at in what order that we don't ever miss anything And then I start writing My note is if I saw the patient, right? So overnight, you know, I can write this because the nurse told me on their note What happened? But in addition I'm already starting to write the note as if I saw the patient and ask them important questions, right? So if the patient was having issues shortness of breath, I'm starting to think like why would they have issues? In my examples of given this is a heart failure patient. So I'm going to say, you know whether what whether or not he had shortness of breath for specific reasons such as a pneumonia Whether he had some chest pain, you know fever things questions that I'm going to want to ask him like is this is a pneumonia Is this a PE is this just your heart failure? Are you having anxiety? Do you have any trauma? So I start writing these questions down in my note Patient says that he does or does not complain of chest pain cough fever anxiety or calf pain And I write these down in my a piece of paper that I take into the room because then all I have to do Let's say the patient says yes to chest pain and cough, but no to the final three I can just make one one sentence and then I can quickly type in patient does not complain, you know of The latter three right? This also tells you attending that you were thinking and you asked some important questions before you even went into The room your notes already starting to Get completed Here like I leave this space To obviously indicate what the patient stated happened to him So I put dot dot dot throughout my note where it reminds me like you need to make sure you ask about this And so on my sheet of paper that I take into their room I have all these things so in addition to the subjective I also do the same for the physical right so What physical exam what I do for somebody that's having shortness of breath and it's a heart failure patient So I'm going to reevaluate their JVP. I'm going to look to see what their lower extremity edema is I'm going to see what their lungs sound like I'm going to see what their oxygen saturation was are they breathing Okay, or they're you know, is their systems doing okay? And so I wrote write this in my physical section before I even see the patient Because again, it helps me remember like you need to do this on the exam And then finally I start creating a plan again before I even see the patient I'm is this going to be patient. I'm gonna start getting a chest x-ray for do I need a you know a swab Do I need to check a D dimer if I'm concerned for a PE? Do I need to check for an echo? These are all questions? I'm asking my head all before I see the patient because then After I see the patient using these pieces of information on my my thought process I can quickly take things off like I was like, okay, this guy definitely does not need a D dimer I'm not concerned for a PE right. So that's how I write my notes really quick guys. I think it takes me To do the information gathering probably five to ten minutes And then I'm doing that, you know, I'm writing the note as I'm gathering the pieces of information So it takes me maybe five to ten minutes per patient so that's anywhere from like 20 to 30 minutes to quickly scan over all your patients and have your notes like halfway done Ideally, you know, this is the patient that you've seen already. So you have some form of plan already created So this is just stuff that you're starting to plug in into addition If this is the first day you're seeing the patient obviously it's going to be longer But these are the points that I wanted to bring out Which is start writing the note before you see the patient, you know Form the questions on the you have for them write them down a piece of paper Then go examine the patient and finally fill in the details and spend a majority of your time right here Which is the you know the assessment of plan because by time your residents and your attendings want to know About the patient you spent a majority of your time On this portion. That's really where you are in your grades For honors and whatnot. So and then update come back to your note and update any piece of information You know, if you put chess x-ray and your attending decides that they don't really need one and take it out but I've always been able to more often not finish my notes before lunchtime Before often before rounds and this is the way I do it. I basically write half of it It's incomplete. Yes, but I write half of it before rounds ever started And then all I do is just fill in the information that we get From my examination and the final rounds with the team so This is just another repeat of it But hopefully this guy was helpful for you guys you guys have any other questions about writing notes and being more efficient On your rotations. Let me know But I'm gonna end the video here. So if you guys enjoyed this video, give it a like subscribe to the channel and as always Bringing more videos to you to you guys on a daily or weekly basis depending on when you guys are watching this But I will see you guys in the next video. Take care of my friends


What's up guys Isaac here and in today's video I want to discuss intermittent fasting Which is something I've actually experimented with in the past for about a year last year So I'm gonna give you a no bullshit rundown of the main benefits I experienced with it and of course everyone wants to see a transformation So that's what I look like beforehand and that's what I look like afterwards But I've been by the boom by the bam, but let's let's get into this So for those of you that don't know what intermittent fasting is this is basically a eating schedule It's not a diet.    I don't know about all of that I'm not sure how valid these studies are. I feel like some of these other benefits that people often talk about are for Longer prolonged fasting periods not just the typical 16 hours fast 8 hour eating window I feel like that's kind of not really that much to begin with it's just that as a society where Conditioning we're used to eating every single day. So it seems like something dramatic when we fast for 16 hours, but it's not really the next benefit I actually got from IF was Focus When I wake up in the morning, right? When I'm not doing IF and I have a big breakfast with sausages, bacon, eggs, scones, baked beans, toast and You know oats and all that what tends to happen is after having that epic meal I feel groggy and Lactologic and just want to take a nap So this feeling that you get as your food is breaking down as your body is actually breaking down if you just ate Kind of reduces your capacity to do meaningful work a lot of times You kind of feel a bit lazy not as focused when you're fasted when you're in a faster state your concentrations like Razor sharp. I found myself doing lots of work Editing videos doing neither my engineering work For prolonged periods of times while doing IF. So it is definitely a hack in our regards Well, at least for me, I'm not sure how you respond to about a lot of people have been saying the same thing about how it improves concentration I'm moving on the main benefits that I Got from IF that I actually The reason I do it the reason I tell people to do it not so much the fat loss not so much concentration is the discipline aspect On this channel, you know, I'm always talking about discipline I'm always talking about stoicism and voluntary discomfort Building your grit putting yourself through kind of like these minor hindrances in order to Improve your mental toughness improve your grit fasting is probably one of the best ways you can do this, right? because you take someone who's growing accustomed to eating candy canes and Cupcakes every single day and eating whenever they feel like it whenever the urge comes up and you tell them, okay You can't eat until this set time and you have to stick to it That act of having a set time a schedule and sticking to it Builds your discipline. It builds your grit. It builds your willpower So I advise everybody to try IF at some stage mainly because that it really does transition over to other areas Just in the same way as building your discipline for going to gym transitions over to other areas You need the whole holistic approach in order to become a mental jogger Not in order to have that psychological warfare what I was talking about.  I might make videos on the protocol I used if people are interested in it and More these fitness nutrition type videos perhaps in the future just to mix it up who knows I'll be seeing you guys next time. Peace


Hey everyone welcome to the cubes coverage of pager duty summit 22. I'm Lisa Martin I'm here with one of our alum my Jonathan Rendy joins me the SVP of products at pager duty Jonathan great to have you on the program It's wonderful to be here. Thank you Lisa. It's great to be back at pager duty summit so much news this morning So much buzz and excitement talk to me about some of the things that you're most excited about as we are in such a Massively different work environment these days. Yeah, so much has been going on and we've been innovating in so many areas I think you heard in the keynote this morning Automation is such a foundational part of pager duty now and that comes to us via the Rundeck acquisition from a couple of years ago And we've also extended Pager duty to new audiences So we've been a big part of the back office for a long time with SREs and developers and IT ops and We've really come to realize that in the front office is so important in one of the the leading departments there that we can Make an impact and extend into With our solution is customer service customer service is Absolutely critical these days as we all know one of the things that was in very short supply the last couple of years is patients Patients when you're a consumer patients when you're a business person And so the the the voice of the customer being able to get things escalated quickly and resolve quickly to those customer service folks is Critical for any organization without that People easily go to Twitter or Reddit and escalate problems Publicly and suddenly that becomes a brand reputation problem for the organization. Yeah, you're you're spot on I mean expectations are at an all-time high people's tolerance is at an all-time low and That gets translated I always think to the front door of the organization when there is something that doesn't go right and that's typically the poor customer service agents who have to deal with that kind of feedback and open up cases and deal with it and You know, unfortunately, they're not armed a lot of times with the information that could help them not only be better Reactive but be better proactive and have information to actually turn what could be a bad experience into a really good one You mentioned something really interesting Jonathan had a great fireside chat this morning that I was able to watch and you said it takes for every Negative experience that a customer or consumer has it takes seven additional positive Experiences to turn them back around and I thought wow Do we even have the patience or the tolerance to your point to give a business seven more options to turn our Experience around yeah, it's tough and it's it's very very hard for a lot of organizations and nobody's exempt from it The connection between the front office and the back office. There is no real gold standard for that And and so like is there is there a path forward? Is there a way forward? We believe there is and we believe there's a way to help but teams really need to focus on getting information to those folks so that these very negative kind of Situations can become a customer satisfaction can become something where a customer feels like wow, I didn't expect that there was another statistic that We we heard about the other day, which is you know greater than 50% of issues are often identified from customers Not from the monitoring products So you know whether it's 50 or 40 or 30 it doesn't really matter The customer is a signal and it's so important to be attentive to that signal What are some that well that you'd rather have that found out before the customer even notices talk to me about some Of the things that pager-duty just announced that are going to help not just the front office back office kind of blurred blurred lines there, but also to ensure that the incident response is Smarter it's faster and it's being able to detect things before the customer even notices yeah, so The the trick the the $64,000 question however you want to phrase it or characterize it is all about getting teams ahead of problems and While I think it's unrealistic to ever like every single customer get ahead of any issue that any customer could see It's so important that the first customer that comes in with an issue Becomes near to the last customer that comes in with an issue meaning that one Everybody knows about that and they know how it's related to existing issues. That's important so that other customers can be preemptively Explained but then given what pager-duty has always done sometimes we know about issues on the back end that Maybe impacting customers that they don't know about yet So a shopping cart may not be working correctly But before somebody hits it if the customer service team knows about that right away They can proactively get ready for communication to their customers to let them know. Hey there might be an issue here We know about it. We're working on it. Please stay tuned or direct them to something else that can help them I can imagine that goes a long way to CSAT scores NPS scores brand reputation reducing churn Big time big time whether it's CSAT or NPS You know everybody is familiar on that big shopping day of the year of getting that big sale going to wanting to order that and then either not being able to complete the order or Having to wait too long for it to be delivered and then you end up having to go to a brick-and-mortar Outlet to buy it there anyway, so there's so many opportunities and those situations will happen Outages will occur. It's just a matter of when those can be avoided in those bad situations Via the use of other discounts coupons other job, you know customer satisfaction areas You can turn those bad experiences into really good ones Definitely, and I think we all we all have that expectation that that's going to happen When things do when outages do happen because to your point that's those are the things that it's not is it going to happen? It's when and how quickly can we recover from that? So it's we minimize the impact on everybody else a couple of the things that you announced to this morning Incident objects and service cloud talk to me about what that is. It looks like a deeper partnership integration with sales force What are some of the benefits that your customers can expect? Yeah, so we have several partners in the front office and one of one of the biggest known to the world as sales force And so we've been working with the service cloud team there for going on a couple of years now Better integrating our Platform into what they're doing and we've actually built an app that runs inside of service cloud So a customer service agent doesn't need to swivel chair around and look at other products in order to understand What's going on in the back office? It's all built into their experience. That's one number one number two We've upped that relationship and invested more where service cloud sales force has come out with a new Incident capability and so we're integrating directly to that so we can sync up with that system of record from pager duty So wherever the issues are found whether it's in distributed DevOps teams or whether it's in a central team Or whether it's a case agent working on the front end Everything will be kept in sync. So we're really excited about that bidirectional Integration that bidirectional sync is critical. We have you know one of the biggest challenges We've been talking about it since we were back at HP days back in the day Jonathan silos, right? That's one of the biggest challenges is there still silos between teams and systems which impacts You know time to identify an incident time to repair that incident and then of course let alone repair the Relationship with the customer on the other end Yeah, yeah, and there's some great examples working with our own customers that we run into where when we can make that golden Connection between the front office and the back office and sync up customer cases with incidents Magic starts to happen. So we've seen situations where the back office team working on an incident Doesn't realize that the issue is customer impacting They don't realize that there were three and then four and then five case tickets opened up That's really impacting customers and when they see that rise in customer impact They change the priority they get other people involved the urgency changes on that issue Imagine working in a world where that visibility doesn't exist People continue to work at their own pace and who suffers the customer the customer experience Without that visibility so much can suffer and and quickly we also had this expectation I mentioned one of the things that it was in short supply in the pandemic as patients and need to intolerance But another thing is we expect things in real-time real-time access To data real-time access to the customer to a product or service is no longer a nice to have it is business critical for organizations in every industry yeah, yeah and You know that the customer service is such a obviously service-centered activity that It can be you know death by a thousand paper cuts to a customer experience and to the point that you're raising Nobody likes to contact finally someone in as an agent and then get passed to another agent Who gets passed to another agent and have to repeat the problem that you're having so many times What if we could capture all that context together? What if we could empower that agent to be able to manage that case from beginning to end more effectively like What would the reflection be on the customers who are calling in they would feel taken care of they would feel like They were heard they wouldn't feel ignored so to speak so all of that is a part of our solution that we're Partnering not only with Salesforce But also with Zendesk and others to deliver talk about the automation in CS ops and some of them main benefits Obviously you mentioned this a minute ago But the ability to empower those agents to have that context is night and day compared to you know the solutions from back in The day yeah automation is so fundamental and foundational to everything we do at pager duty And if you look at all the audiences that make use of pager duty today, whether it's developers whether it's IT operations and now customer service agents. It's no surprise that You know everyone has to do more with less everyone's working in a more siloed disconnected manner So the amount of potential toil potential manual steps Having to open up a system to get the status of something and then pivot over to my other system Or do research or ask a customer multiple times when it could automatically be captured What their problem is what the environment is and all that information from an agent could be automatically Inserted into the case how valuable is that not only for the case But then the teams on the back end that that helps them diagnose and fix those problems So the amount of automation that we've built and now just announced and made available as a part of Customer service ops just like in dev ops with our automation actions Really important to automating some of those manual toil steps for those agents where again 50 60% of their time is spent doing manual activities. We can get rid of that We can empower them to do more to do more with less to do more with less and do more faster and make such a huge difference there Talk a little bit about the the dev ops CS ops Relationship, you know, one of the one of the things that's kind of ironic is here. We are in 2022 We have so many tools to collaborate and connect yet There's still so many silos and that can either break trust between a customer and a and a vendor or a solution provider or it can really facilitate trust and that was a big theme of The keynote this morning is that trust but talk about the trust that is you paid you to do really things Essential between the dev ops folks and the CS ops folks. Yeah, it's it's it's critical as I kind of mentioned before There really isn't a golden path a golden connection a standard that's been set between CS the customer service organizations and the back office and How I like to characterize it and what I've seen over the years working with customers is Frequently, it's it's almost like when I was a little kid. I lived nearby a Semi-pro baseball team and I could never get tickets and I would ride my bike to the back of the fence And I would look at the game through a little knot hole in the fence and I'd be like, man That would be so great to be in there. Well, that's essentially customer service Sitting there looking at the game happening Constantly like trying to interrupt the teams and saying hey, what about us like and so by making that a seamless Connection by making customer service a part of the solution a part of the team in a non impactful intrusive way Everybody gets what they need. No one's interrupted and now those customer service agents. They're sitting in the stands They're not looking through the little knot hole at the back of the center field. Well, you gotta tell us to never get tickets Can you go to pro games now? No Still waiting Talk to me last question here I asked you before we we started filming if you had a crystal ball or or a magic eight ball So next time at least bring me a magic eight ball What are some of the predictions that you have is you see where we are in now half of calendar 22 almost gone The announcements coming from pager duty today the synergies between pager duty It's what 21,000 plus customers your partners What are some of the things that you're excited about that are coming? So a couple things one is I Really think the first example we talk about the operations cloud what pager duty is and To me what it really is is it's not just the DevOps audiences and the IT ops and the SRE teams in the back office Back offices that have to deal with interrupted Real-time work, but it's other parts of the organization as well That have to get proactive versus reactive and the first of those The the first step that kind of personifies the operations cloud outside of that back office is customer service But there will be more there will be more whether it's security or other teams So it's the audiences that can participate and engage in like real-time work That's one and then I think in the area of customer service and customer service operations where we are What we've been doing and what we've been so focused on is making sure that Those agents can start to get proactive and start to get to the next step But wouldn't it be amazing if we could help them? Proactively in a targeted way talk to their customers and provide that as an automated part of the process today That's very manual so we can empower them with information But a lot of their communication with their customers is manual What if we could automate that and that's our plans and that's what I'm really excited about Can you imagine that the trust built between an empowered Proactive CS agent and a customer on the other end that there's the sky is the limit on that one if I'm a platinum Customer or I'm a silver customer. I'm paying for a certain level of customer service. How great would it be if? Based on the extra that I'm paying I'm actually getting that service proactively and I'm hearing about issues long before I see them that to me is building trust Absolutely, Jonathan. Thank you so much for joining me on the Cube They're great to see you back in person and great to hear some of the things coming down the road for pager duty And we're excited to to see your predictions come true. Thanks for your time. Likewise, Lisa. Thank you very much My pleasure for Jonathan. Wendy. I'm Lisa Martin covering the cube on the ground at pager duty summit 22 stick around I'll be right back with my next guest


What is up everybody, Jason here for jaspyscasebreaks.com. We just sold out 2023. Anini Obsidian Football, six bucks, half case break, PYT number four. Now this is going to be the second half, number three broke yesterday. And this one sold out straight up guys. No needed to do any R&Bs or anything like that. And then Bfit's got last spot mojo for the Colts. Now again, Joe left the stack there, PYT four. So this is all the same stack there for PYT number four. And yes, we'll number the boxes there as well. All right, here we go guys, let's get it rolling. So don't know if we had any color blasts on this half either, but in the first half or the second half of one, if we did number two early, we did hit a color blast. So we'll see if we can hit one here on number four. Not sure if we're having a number three. Ryan Robinson, Jr. Orbital, out of 35. Washington Commander's going to Kev. And then we got a couple of base here. We got a double-edged Jr. And then we have a red Deontay Johnson, which I believe is number to eight. Yes, eight of eight. Steelers going to Michael Goluchy. Then we got a Zach Charbonnet to 199 for the Seahawks going to Sonny, just going to 130 then I guess. Jalen Carter to 75 though. That's pretty nice. Go Burtz, Greg. 79 out of 199, Joe Burr. Joe Burr, bangles going to Nick. Tank Bigsby to 49, just a napkin patch autograph, but still a patch auto. Jags going to Jeff Gordon. And then we have a Anthony Richardson, just a base autograph, but it is still an auto. Bfit to the Colts, last Bob Mojo. There you go. Very nice, first box there. Well, Mark Jackson to 135, Equinox. And we have Buka Nakua and Lou Nichols, the third to 75. That's Green Bagel and a Matt Johnson. We got to 199 to Troy Lyons, Hendon Hooker. Mark with the Lyons. Got a Bijan patch to 25. Nice little two color patch there. We got Bijan, that's going to go to the Falcons and Terry. Cam Acres to 199, Lightning Strike. Minnesota Vikings, Douglas. And then we have a Hendon Hooker to 75, to Troy Lyons, Volcanics. Going to Mark. Then we got to Fondace to 35. Tunnel Vision, Bills, Jeffrey, Michael Parsons, then Matthew Stafford for the Rams, Angel. Derek Henry to 10, how about that. For the Titans, going to Tristan. Little laundry tag, three color patch, two color patch. And to 199 we'll love us. That's going to go to the Titans in Tristan. Then we have a Redemption and then a Aden O'Connell to 49. Greatest from Orion, very nice. Let's see what the redemption is. Ruggy Jersey autographs. Jonathan Mingo for the Panthers. Going to Petrick to 135. Joe Burrow for the Bengals. Samuel Porta, then Trey Palmer for the Buccaneers, going to Fred. We got a 75, Zach Charbonnet. Seahawks going to Sonny. Jordan Addison to 199. And then we have a Brenton Strange. No relation to Dr. Strange. Jaguar's going to Jeff Gordon. And the last one here is a Derek Carr. How about Patch Autograph, Matrix Materials for the Saints. Zane with that one, that is a five out of eight. One off the Jersey number there. All right, two more to go guys. You got Anthony Richardson for the Colts. Going to B-Fitz, 25 out of 65. Deontay Banks and then Derek Henry. Out of 199, Zach Charbonnet. Seahawks, that's going to Sonny. Then Josh Allen to 199. Bill's going to Jeffrey. Then we have a Raheem Moster for the 49ers. Going to Scott. Little signature highlights. He was a 49er. Scott with that one.  Steelers, that's going to Michael Gallucci. All right guys, last box here. All right, we've got a CJ Stroud number tunnel vision. We'll take that. Anything CJ Stroud number has been selling crazy. Four data, 65. That's going to go to the Texans and James. Justin Herber and then Luke Musgrave for the Packers. Matt Johnson with the Packers. Charges of Serenity. We have Quentin Johnson to 49. Two color Patch. Charges, another one for Serenity. Then we do have a CJ Stroud Relic to 199. We'll also take that. Unbreakable. And then we have a Dallas Goddard signature highlights. Go Burtz, Greg. And last but not least, we have a Sean Clifford for the Green Bay Packers. Green Bay, going to Matt Johnson. All righty guys, okay, second half, obviously the first half of the last one we did number two was a little better than number four, but obviously we might have hit some nice stuff in number three, but still got a couple of nice little hits here. Still a pretty solid half though, I will say. A lot of nice stuff, low numbered stuff as well. To get a handout and hook or autograph there, a nice beach on patch out of the Richardson. So there was some nice stuff actually. So I appreciate you guys. There were no R&B on this one, so everybody bought in straight up. I appreciate it. You do want some more obsidian guys. Fresh Case five and six is on the website, Jaspy'scasebreaks.com guys. Thank you.