Sports group At this time, would you please join with me in saying the Pledge of Allegiance I pledge allegiance to the flag The United States of America and to the Republic for which it stands one nation under God Indivisible with liberty and justice for all Okay, let's take attendance at this time You just tell me if you're present or not Michelle Gentine Lisa Merrick Abby Locke here Michelle Warner Here Betty Ackley Here Nicole Bredesen my kind back present Kate Hodges Christine Potter Dean is here Gretchen Hudson Kevin post Laura Bircham. That's it. Did I miss anyone? Let's proceed Next item on the agenda is the approval of the February 24th meeting. Do I have a motion to approve those minutes? I'll make a motion to approve the minutes second Next is our public forum, but I do not see anyone here. So we'll proceed To our discussion First item under discussion is the community-wide survey discuss any updates outstanding questions surrounding the rollout of the survey Any news on our survey? So I talked to the other members of the Humane Society and we would like to add two questions to the Shelter and rescue area of the survey if we can and that was The one of them is are there additional services that the Humane Society could be offering to better serve our community? And the second one is are you aware that the Humane Society is not funded by taxpayer dollars? And relies on donations to operate That's okay with everyone Are there any objections to that? I think we're good then. Thank you, michelle. Thanks, michelle Thank you next item for discussion is a Recent dog related incidents and the public perception of pet ownership I guess I put this on the agenda. I don't know how many of you are active on next door But there's been a lot of recent activity in terms of I'd say complaints Surrounding dogs off leash dogs in parks. There was an incident with another dog being off leash Attacking on a smaller dog that died of its injuries And I don't know what the committee we have a role in that in educating or letting people know that this exists And again with the ordinances what that maybe looks like but maybe just a discussion Or how we can be contributing to making that situation better Anyone like to share Your viewpoint on that? I know for myself since I read about both of those incidents When we walk our dogs, I've become more vigilant Just because I don't want to have any kind of surprise attacking us And we've actually gone to the step now buying some pepper spray And bringing that along with us when we take our dogs for walks It is a huge concern in our household But I do think that uh, you know the public needs to know that we have some ordinances in place And you know, they they have been enforced and dogs have been removed from some of their owners Because they haven't complied and and they haven't controlled their dogs So we want them to know that if there is a problem they need to report it and uh, and we'll deal with it So I guess my question about that is You know is that the role of everybody on a committee to be Voicing that and letting people know, you know about this task group and responsible pet ownership and how that looks Or like where does that Fall I guess and you know when it comes to like evergreen, I know there is a lot of pretty long discussion about evergreen park and dogs in the park and I haven't commented just because I wasn't sure If I should or how that looks Or whose responsibility it is I guess Well, I think, you know, there's there's some To go ahead Um, I just was wondering whether this is something that could be done with like a citywide Newsletter or something That is and can be Maybe uh published in like the sun or You know something that People in the community will will see and Acknowledge Well christine, thanks for that suggestion I was just going to mention that our new letter the newsletter will be coming out tomorrow And uh, we'll see if we can still get an article on that in if not, we'll follow up With it the following month, but that would be an easy way to do it And uh, we also can post into next door as a city So we could post it in so the people that are being involved in these other conversations would be more aware of The the dangerous dog ordinance Thank you, mayor. Thank you christine Anyone else? Yeah, I would add too. I think it's always helpful. So this is a huge concern of mine My dog was attacked by an awfully shdog not in shabuigan, but elsewhere. Um, so I am always hyper vigilant about this Um, and and I still go back to like what when we do the education, which I think is important What options are we offering folks? Because again, like if we just say can't do it Here's the ordinance, you know, you're gonna get in trouble Like how can we instead like educate that there are dog parks or educate so that people have somewhere to go? um, that's not gonna 100 take care of the problem. I understand that but I do think that that can take care of some of the problem when you present A solution as well Just wanted to say that I think that sometimes people do not react very well when it's a punitive response, but rather like michelle said with the Education part of it that may help people understand a bit better You know by showing them the areas that they can go They may be able to take better opportunities of those offerings. So, you know, I think michelle came up with a wonderful idea So thank you like What if like maybe what like a map perhaps? a very clear map These are all wonderful ideas. Thank you for your input so far. Anyone else have something they'd like to share about this idea Um, I would just add in the name of abby saying, you know, let's have conversation I would agree with that because I think the conversations we're having here about potentially opening up additional park space, right?  So I I do think that just the existence of this task force helps because right now Maybe we only have, you know, the dog park to offer them But if we can have some of this thoughtful conversation about opening some additional spaces and not going too far But offering some alternatives the more alternatives We offer people. I think the more they are inclined to meet us in the middle Again, never going to be a hundred percent. They're always going to be people who don't but More people will try to do the right thing when given convenient options to do so that are also safer for the community Yeah, thanks. Michelle. I really appreciate the idea of a positive reinforcement of what we're trying to Have to take place here in Sheboygan So Sorry No, I just wanted to say, you know up until this point I want to say education has to be part of this because up until this point. It's you know signs You got your your your city City ordinances and basically the people left trying to enforce it are the police officers And we all know police officers can't be everywhere.  I mean there's so much of it. It's going to take a lot of different types of education There's hardly a time that I drive that by the land where they're not on the beach walking And and you know, they're in evergreen park and and is You know at this point is on the leash in evergreen park when it's closed. Is that such a bad thing? Maybe maybe not, you know, right now. It's against the ordinance. Um, so It's got to be more than what we're doing now So anything we can do social media Newsletters papers, uh, I think it really needs to be hit pretty hard and a couple times a year So I guess around that like part of my question is You know as as committee members do we Have the license to use the to help educate people can we say that there's a cast group working on these issues and ask for feedback Like where is our role on that and You know, is that just something that we all share? Oh, you Do something with it or does it have to be more central message or I'm not sure I like I I like that. Um I was wondering And I mentioned the newsletter. I mean Would it be possible for a few of a few people on the task force perhaps to get together and work on a newsletter that could go out like At least maybe a few times a year maybe initially just letting people know that we're working on these issues Maybe get some feedback from people Another avenue I was going to ask the mayor about was could we maybe bring this up during the neighborhood Mayor's neighborhood leadership cabinet meetings Um get that information out to the neighborhood association so that they in turn can turn it over to residents and let people know what we're working on I think that would be fine and we have uh one coming up Early this next month At quantus park so we could add that to the agenda terrific. Thank you And then and then I just want to add to that but Maybe we need to come up with something very specific that To to present in that way So that we're not just kind of Throwing ideas out or I wonder if that can almost be like a collaboration with the community society in terms of you know, there's different aspects that are all related to owning a pet in the city And you know here's places you can go here's activities you can do I don't know if there's a shelter dog that you can feature I mean, I don't know what that looks like, but Yeah, I like the idea of a um a conventional script that everybody would follow So it's not just okay. This that or the other thing and might get people confused. So Yeah, because even we shall add there's a lot of confusion of whether or not we shall exist in the city or not Half the people say there is So when when somebody adapts an animal from the humane society, we give them a packet of information And you know, if we had like a one page flyer You know, we could certainly include that And that just kind of gave you the The rules the laws the ordinances I don't know if we do anything. I haven't seen that packet lately. I mean, I can double check if there's anything in there Currently and let you know But we'd certainly be willing to do that in the future Thanks, michelle Where you can go and here's What can happen if you don't follow that? Like I said, it just seemed like a really what about um, I was just thinking what about like the um, the shawagan dog club the shawagan akc um, you know, they also could Either help with or at least distribute information to their members um If we can put together I don't know if I mean I You know, I've never done anything like this before but I question Making it like that connected with the society thing because not everybody gets their pets from the humane society And so maybe like all any organizations where pets are Are bought or sold or even when like the humane society goes to say I don't know pets supplies plus is coming in. I don't know pet stores could have these flyers as well um But it seems like it should be kind of like a shawarian like a couple For all residents of shawarian who own pets I'm a repeat adopter from the shelter and that's the only place I get my animals And I can tell you the last one that I adopted was in april of 2020 And the packet that you guys give has like a sheet that has all of the veterinarians that are in the area So I think that putting in a sheet about here are the leash laws when you're adopting your animal It would be a great idea That way people understand what the rules are before they are you know, when they finalize their adoption I mean, even though I've adopted many animals through there I still always read my welcome package because there might be something new every time So, you know, I think that through that way It would be a great idea if we could have just like a little fact sheet or something to give people And maybe um with the adoption counselors that they would be able to just go over that list and say here Just so you know We have this list and these are some of the rules in the city just so that you can prevent any issues For your new adoptee When we move into our new building and we have a nice community room Then we're hoping to get into some more like educational classes for the community One of our ideas was to have a You know for a kid who wants to adopt a dog or begging his parents for an animal that we would have like a Good good citizenship class that the kid could learn like the responsibilities of having an animal and you know Maybe that's something we could introduce in there as well You can't just let your dog run free and those subjects But that's in the future But that's another great example of how we need to approach this problem from a variety of not problem But opportunity from a variety of perspectives Um, some people just aren't going to read whatever is given to them some people Feel uncomfortable about going to meetings, but the more options that we have for people The more likelihood they're going to get something from us so We got some work Anyone else So I guess I would just ask where we go from here with all of this Like we're you know if we're we're on next door. We're talking to somebody and there's questions about what the ordinances or there's all this discussion about An incident happening happening. Are we As committee members like how are we responding to that or are we or In the meantime, I guess I think like we did our subcommittees anybody'd like to sit down and really put some thought into this I don't think it'd be many meetings, but you know because there are a lot of different ways of Advertising this make a list Fires and and You know a few people sitting down and really Working on it can go a long way and bring it back to the committee. I will volunteer to do that I'd like to be a part of it. I will volunteer to do that I would too So we have four people that would like to do that anyone else like to join that group I think hopefully maybe one of us could reach out to kevin non the pd and try to get one of them on that too I can do that after this meeting Great stuff anyone else Well, the next item on the agenda is just the announcement of our next meeting date, which is wednesday april 28th and Can I just say really quickly so scott was nice enough to do a recurring Invite for that so everybody should have meetings through the end of the year And a little bit beyond that but if you didn't get it for some reason if you want to let me know I'll resend it to you, but it'll be the same credential information Should be on your calendars now moving forward And I think well one other thing about that if for some reason folks are now feeling like they need to step back from attending our meetings Feel free to let us know There's no, you know, oh my goodness gracious no Cost involved in that so If that's an uncomfortability if you need to move into other directions just let us know Okay, I'd like to let's make a motion to adjourn the meeting I'll make a motion to adjourn second I'll second second Thank you all for your attendance and your great input And uh happy easter coming up Thank you, Mike. Happy easter


We praise Allah subhanahu wa ta'ala, the one that has chosen Sayyidina Muhammad sallallahu alaihi wa sallam over all of humanity and we bear witness that there is no god no deity worthy of worship other than Allah subhanahu wa ta'ala we associate no partners with him and we bear witness that Muhammad sallallahu alaihi wa la alihi wa sallam is his servant and his messenger and I encourage and give advice first and foremost to my own self and to my brothers and to my sisters and my elders and teachers and young and that are here to have god consciousness taqwa of Allah subhanahu wa ta'ala fear of Allah subhanahu wa ta'ala in both privacy and in public and that we should beautify our souls with the love of his beloved sallallahu alaihi wa la alihi wa sallam the prophet sallallahu alaihi wa sallam says I was not sent but to perfect not just good character but noble character sallallahu alaihi wa sallam and he says it is my lord who has taught me comportment it is my lord that directly has taught me my adab my character so I have the best of characters and Allah subhanahu wa ta'ala validates that in the ayah of the Qur'an when he says Muhammad you are on exalted character and this sentence this ayah in the Qur'an it's a nominal sentence starts with the noun so just to be a nominal sentence it's one degree of strength and then on top of that it starts with ismu inna inna is for tashdeed for taqee to show that it's even stronger and then Allah subhanahu wa ta'ala said ala but he said la ala he uses lama taqee to again stress and then on top of that it's not on the khulq it's Allah subhanahu wa ta'ala on top of that then he says oh Muhammad you're upon khulq in adheem not just regular character exalted character but here is exalted character and here you are oh Muhammad sallallahu alaihi wa sallam so you're above the exalted character in akhlaq is the plural of the word khulq and it comes from the word khalaqa khulq is the creation Allah is the khulq he creates the khulq our outer beings is the khulq khulq or akhlaq is our inner beings that Allah subhanahu wa ta'ala has created that inner being that interacts with people that had the heart that has mercy that has compassion that has forgiveness that has all of these things encompassed in this word akhlaq that akhlaq directly comes from al khalq and when it's in line with the will of Allah subhanahu wa ta'ala and the tenets of our deen islam it is good akhlaq and when it is otherwise then it is bad akhlaq and the greatest of things is to have good akhlaq and there's three categories of akhlaq first that we have akhlaq with Allah subhanahu wa ta'ala our relationship with Allah subhanahu wa ta'ala has to contain this akhlaq first and foremost and an extension with the prophet sallallahu alayhi wa alayhi wasallam and then there's akhlaq between humanity between one another this is something that inshallah i want to focus on today and then there's akhlaq with yourself akhlaq with Allah subhanahu wa ta'ala is to love Allah subhanahu wa ta'ala to to approach Allah subhanahu wa ta'ala with akhlaq is to approach Allah subhanahu wa ta'ala with the sunnah of the Rasul sallallahu alayhi wa alayhi where the Kitab Allah the book of Allah is the law the sunnah is the approach that you come to Allah subhanahu wa ta'ala when you come into a court of law in this country you can't come in with your with your tank top or with a hat on or with sandals and you can't be in contempt of court by just speaking out of turn there's a way to come to the qadi and there's a come a way to come to the qadi in that way is to the sunnah of the prophet sallallahu alayhi wa sallam that you have husna zun a good opinion of Allah subhanahu wa ta'ala that there is la ta'alim akhluq fimaasiyatullah that there is no obedience to the creation when it's disobeying Allah subhanahu wa ta'ala and then an extension to that there's respect in akhlaq with the Rasul sallallahu alayhi wa sallam Allah subhanahu wa ta'ala says in surah khujrat he says oh you who believe oh you believers do not put yourselves before Allah and his messenger meaning what whoever obeys the messenger obeys Allah subhanahu wa ta'ala whoever disobeys the messenger disobeys Allah subhanahu wa ta'ala that literally he is the ambassador of Allah subhanahu wa ta'ala on this earth and then in the second next verse he says oh you believers do not raise your voices above the voice of the prophet sallallahu alayhi wa sallam and do not call on him and speak to him in loud voices that you do with one another that if you do maybe you will lose all of your good a'mal all of your good deeds and you might not even know it and you will be bankrupt and Imam Malik radi allahu ta'ala and who says about this ayah he says this extends to when somebody is narrating a hadith even in this day and age somebody says a hadith have respect that those words are the words of the prophet sallallahu alayhi wa sallam do not speak over those words do not disrespect those words that Allah subhanahu wa ta'ala might take you to account that any good that you may have maybe taken away from you and what is good akhlaq is good akhlaq when somebody is really good to you and they're kind to you and they're taking you out to dinner all the time and they're nice and you're good to that person is that good akhlaq maybe a little bit but true good akhlaq dolemah says is when you treat people well that treats you bad that is the that is the epitome of akhlaq and that's why Allah subhanahu wa ta'ala says to return an evil to return something that is evil with something that is better something that is much better luqman al haqeem he was an Ethiopian carpenter he was a man he was a servant of this other man and the man says to luqman he says ya luqman sacrifice this sheep and then bring me the two best parts of the sheep so luqman he sacrifices it and then he brings this man his sahib his owner he brings him the tongue and the heart of the sheep and then some time passes by and he says ya luqman it's time for another sacrifice sacrifice the sheep this time bring me the two worst part of the sheep so luqman sacrifices the sheep and again brings the heart and the tongue and he says ya luqman i tell you to sacrifice me this sheep and bring me the two best parts and you bring me the tongue and the heart and when i say you bring me the two worst parts you bring me still the the tongue and the heart kafa haza how was this and luqman says to him when these two things are good it's the best of things and when these two things are corrupt it's the worst of things so it's about how you treat people in the in in in surah a araf allah subhanahu wa ta'ala says keep to forgiveness and enjoying kindness and turn away from the ignorant so the prophet sallallahu alaihi wa sallam he says to gibreel and in imama in imama suya jalal adina suyuti in his tafseer brings a brings a hadith about this ayah where uh on jaber radi allahu ta'ala anhu in jabra says the prophet sallallahu alaihi wa sallam he spoke to gibreel alaihi sallam of course it's a private conversation it's wahi it's revelation so everybody's not hearing this so the prophet sallallahu alaihi sallam spoke to gibreel and he says to gibreel ya gibreel what is the meaning of this ayah gibreel so gibreel says i will go and ask the one that knows so he goes and he ascends into the heavens and he comes back and he says so he says oh muhammad this ayah means allah subhanahu wa ta'ala has commanded you to forgive those who have that oppress you and to give to those who will not give to you and to reconcile and make ties with those who break ties with you so the prophet sallallahu alaihi wa sallam turns to the sahaba when he gets this news and he says should i not guide you make you aware of the noblest of the most honorable to have in this world in the next and the sahaba say they sahaba say wama zaki ya rasulullah and what is that oh messenger of god sallallahu alaihi wa sallam and he says to forgive those that oppress you to give to those who will not give to you and to make ties with those who break ties with you that this whole religion alhamdulillah is about good character and good character the essence of it is love the essence of it again is ithar we spoke about that and then what is who is the most deserving there's a precedence after allah and his messenger a man comes to the prophet sallallahu alaihi wa sallam ya rasulullah man who is the most deserving who has the most rights upon me umuq your mother thumma man umuq your mother thumma man umuq your mother thumma man ya rasulullah abouk he says your mother your mother your mother three times has rights over you then who your father and the interpretation of this is umuq the first right of the mother that she carries you in her womb for nine months and goes through the pains of carrying you the sleepless nights the back aches the hip pain and then the pains of labor when your mother gives birth to you that the prophet sallallahu alaihi wa sallam says in order to equate yourself to that birth that pain that she feels a man has to die as a martyr on the battlefield that will equate you with the pain that your mother feels and then the third thing that your mother after she gives birth to you for two years she's the one that's weaning you in feeding you and this is the three rights of the mother that is explained from this hadid and then abu hanif ar-rahmat allah ala had so much respect for his parents he had a two floor home he would never go on the top floor because he was too afraid of his feet being over his mother his mother would ask him a fiki question his mother and father would ask him a question about the religion ya abu hanifa what is the answer to this an ala adri i don't know and then he would leave and he would tell one of his students my parents asked such a such a question could you please go back in a polite way answer them because he deemed it to be disrespectful to be teaching his mother and father to look at them as like oh i am teaching you and should not and should they not deserve the most honor and most akhlaq from us aren't parents those people who teach the ones that they can't live without to live without them they teach the ones that they can't live without to live without them and this is the maqam of the parents and then the prophet sallallahu alayhi wa sallam says the best of you the most complete of the believers in faith are those with the most excellent character the most excellent akhlaq and the best of you are the best in behavior to their women that the best from amongst you are the ones that are best to their families and i am the best from amongst you he said and i am good to mine and this an extension is not only for the wife to the husband the husband to the wife to the children that the family unit in akhlaq and the family unit is one of the most important things and the prophet sallallahu alayhi wa sallam goes on and he talks about the one that does not have respect for our elders the one that doesn't have mercy for our youngen they're not even from us he says lesa minna if you don't have respect for your elders and we see what's going on today and you don't have mercy for the young the prophet sallallahu alayhi wa sallam says you are not from us he was a man sallallahu alayhi wa sallam that respected elders anytime he sent somebody on an expedition when they would come back if there was an elder among them he would tell the youngens to stay quiet and let the elder person speak first when he would extend his hands to shake with somebody he would never take his hand back until that other person took their hand back if somebody greeted him with a salam assalamu alayka ya rasulullah he would return with a better greeting wa alaykum assalam wa rahmatullahi wa barakatuh a better greeting he never pointed his finger at anyone ever to show like when you point your finger at somebody and when you point to a direction he would do it with his own hand with his whole hand sallallahu alayhi wa sallam he never extended his feet towards anyone ever he wasn't that executive that sat on the desk and put his hand put his feet on the table as people walked in never abadan he never ever extended his feet lay down in front of people where his feet were pointing in their face sallallahu alayhi wa sallam he loved children he was compassionate he when he told somebody something and he made an appointment with him he would show up to that place at the same at the time that he's that that he had made that appointment with that person one man he should he made he made him said meet me at such and such a place at such and such a time the man didn't show up he showed up the Prophet said I'm three days in a row just in case that man shows up and says the Prophet did not show up sallallahu alayhi wa sallam because he knew he said when you are always late to a meeting when you don't show up to something it is a sign of kibir and arrogance because you deem your time more important than that other person's time so the Prophet sallallahu alayhi wa sallam one time a man comes to him of a faqir an old man very poor man and he wants to give a gift to the Prophet sallallahu alayhi wa sallam so he brings a few grapes a shingle of grapes to the Prophet sallallahu alayhi wa sallam so he says yara sallallahu alayhi wa sallam this is a gift for you so the Prophet sallallahu alayhi wa sallam is with this ashab he's sitting down and he thanks the man and he takes the grapes he starts eating them one by one and he just smiling at this man and he finishes all the grapes and he thanks the man gives makes do off from the man leaves the sahaba sitting around the Prophet says they're a little confused yara sallallahu alayhi wa sallam we have never seen it where you don't share anything you know you can usually give us you know baraka from your hand yara sallallahu alayhi wa sallam what what happened and he said and he laughed and he said these grapes were very sour and I was afraid that if one of you ate it you would make a face and he would know and you would hurt his feelings sallallahu alayhi wa sallam one time he comes and he hugs Sayyidina Bilal from the back when Anna who am I Sayyidina Bilal read your love to Ali and he says Abu Bakr he says la he says Omar he says la he says Osman la Ali la and he says oh oh Bilal you didn't know it was me and he said yara sallallahu alayhi wa sallam I knew it was you the minute you came close to me but I just wanted you to hold me longer and this is this is the Prophet of God sallallahu alayhi wa sallam a prophetic love that is placed within him divinely by our Lord subhanahu wa ta'ala noble character Abu Abu Idris al-Khalawani from the Tabi'een who is a new convert to Islam and he comes into the Umayyad mosque masjid this is after the passing of the Prophet sallallahu alayhi wa sallam and there's a young man speaking about the age of 40s in his 40s and Abu Idris al-Khalawani says the second that I saw this man inside the mosque and this man was speaking and everybody was kind of asking him questions and he says and he comes in he's a young man he's a convert he says the minute I saw this man and how bright and noble his face was he says love for him entered my heart immediately so I asked a couple of people around me who is this man and they said Allah ta'arif has a sahib al-Rasood Allah sallallahu alayhi wa sallam Mu'ad ibn Jabal they said you don't know this man this is the sahib this is the companion of the Prophet sallallahu alayhi wa sallam Mu'ad ibn Jabal and he says subhanallah I have to get to know this man so he goes into the masjid at night in the middle of the night he says you know what I'm gonna wait here until morning time and when Mu'ad ibn Jabal radi allahu ta'ala Anu comes in I'm gonna be the first one to greet him and get to know him so he goes into the masjid in the omayid masjid to wait for him and lo and behold saying the Mu'ad he's already there praying behind one of the pillars Qiyamul Layl he's praying to Hajj so he patiently goes and he waits by him and he waits by him until he's done he makes salam and he comes around the pillar and he says to him assalamu alayka wa rahmatullahi wa barakatuh he says salama he says wa alaykum assalam and then the next word out of his mouth he says wallahi inna li hubbik he says wallahi I love you he says wallahi I love you and saying the Mu'ad looks at him and says fi sabilullah he said for the sake of Allah do you love me for the sake of Allah and the man says ajal yes for the sake of Allah and he says tuxim fi sabilullah he says swear for the sake of Allah and he says naam for the sake of Allah he says tuxim swear for the sake of Allah he says naam for the sake of Allah three times he questions them and then when he says three times yes for the sake of Allah he grabs the man by his by his shirt by his collar and he pulls him and he says abshir fa inni samaatu rasulullahi sallallahu alayhi wa sallam yaqool qaalallahu ta'ala wajabat muhabbati limutahabi nafiyya he says that abshir rejoice because I heard the messenger of God sallallahu alayhi wa sallam say that Allah subhanahu wa ta'ala said my love becomes obligatory for those who love one another for my sake my love Allah says becomes obligatory for the one who loves each other for my sake a bed when it comes to the Prophet sallallahu alayhi wa sallam he's walking with Sayyidina Ali radiyallahu ta'ala anhu and all of us and he says ya Muhammad we all became Muslim and here we are and you promised us prosperity my tribe is starving and people are leaving Islam give me something to take back to increase their iman so they will not stop so they will stop leaving Islam and just at that moment say he's concurring with he's making his tishara consultation with Sayyidina Ali what do we have this and that and they really don't have anything and this Jewish man comes by this Jewish man comes by and he says ya Muhammad sallallahu alayhi wa sallam he says I will give you a loan this man needs it I will give you a loan so the Prophet sallallahu alayhi wa sallam agrees some time passes by and Sayyidina Ali and the Prophet sallallahu alayhi wa sallam were walking again and this man shows up and he comes up to the Prophet sallallahu alayhi wa sallam and all of a sudden he grabs him by the collar he grabs him by the collar and he pulls it and he even makes a mark on his noble neck sallallahu alayhi wa sallam and he says to him ya Muhammad sallallahu alayhi wa sallam he says you people take loans you take money but you never give it back what is wrong with you Sayyidina Umar radiallahu ta'ala Anhu he's walking towards him at this point at this time and he comes running with this sword did I just hear what you said to the Prophet of God and he's about to strike and the Prophet sallallahu alayhi wa sallam says ya Umar stop he stops and he says first of all Umar you should give me advice to pay my debts and then Umar you should give him advice to be a little more cordial and gentle when asking for his money now the term of the contract wasn't even up he came early and did this the loan wasn't even due for another week or so so the Prophet sallallahu alayhi wa sallam says to Sayyidina Umar ya Umar take this man to the bayt al-mal we take him to the treasury now we have some some money some mal and give him his his debt back and Umar give him something extra for the fear that you caused in his heart so Sayyidina Umar you know he's really annoyed sallallahu alayhi wa sallam he says he's walking with this man and this man asks while they're walking he says ya Umar Allah ta'ala ta'ala do you not know who I am do you not know me he said he said no Allah I don't know you I mean he says I'm a Zaid Ibn Suqna I'm Zaid Ibn Suqna and then Sayyidina Umar sallallahu alayhi wa sallam he says wait Zaid aren't you the rabbi scholar he says yes Umar I'm the rabbi scholar he says will shame on you how could you treat the Prophet of God you're a scholar of your religion and you're and you don't have and you lack this much character and he says ya Umar we have been reading about the last prophet in our books ya Umar and everything matched but there was two attributes of this man that I had to test ya Umar and I came so ya Umar and I noticed yasbaqa hilmuhu jaluhu wa la tazeeda shiddate jahlia alayhi alayhi il-hilma and I noticed the last two attributes that his patience and his forbearance surpasses his anger and the more you aggravate him and the more you try to anger him he becomes calmer and more composed ya Umar I bear witness that there is no god but Allah and I bear witness that Muhammad is the messenger of God ya Umar and Umar I don't need my debt back and whatever I have I have given for the sake of this man this is the akhlaq of the Prophet sallallahu alayhi wa sallam in last the story of Sayyidina Thumamah ibn Uthal who was the leader of the armies of Najd from the chief he was a chieftain of the Banu Hanifa and one of the rulers of al-Yamaama one of the most powerful pre-islamic chieftains that there was and the Prophet sallallahu alayhi wa sallam sent him and eight other chieftains letters to to give them that to invite them to Islam so this man took the letter and ripped it up and he took an oath that he's going to kill the Prophet sallallahu alayhi wa sallam and not only that he killed some of the ashab he had killed many ashab and some of the battles not too soon after that this man gets captured and they bring him to masjid nabawi and they when they bring him to masjid nabawi they don't even know who he is but they have they're waiting to show him to the Prophet sallallahu alayhi wa sallam in the minute the Prophet sallallahu alayhi wa sallam sees him he says don't you all recognize this man you know Yadusullah who is this has a Thumamah ibn Uthal this is Thumamah ibn Uthal Haidun Najd he's the leader of those of those people of those armies and they're like Yadusullah they want him he's been what he's wanted because he's one of the main enemies he says what should we do Yadusullah he says take him to masjid nabawi and right where we pray in that area by one of the pillars make sure that he gets fed make sure that he bades make sure you give them him clothes and make sure that he's comfortable so they take him there and for three days this man Thumamah is sitting there and he's seeing that the ashab bring them food and he watches them and he watches that the food that the ashab are eating are worse than the food that then he's eating he's eating the good food they're eating they're eating something much less and he got they got he they've given him better clothes than they're wearing and the Rasul sallallahu alayhi wa sallam comes in every single day and leaves them in prayer and asks how he is and is kind to him and at the end of every night he asks Thumamah he says Ya Thumamah ala tooslem al yawm will you not become muslim today? Ya Muhammad la Aslam I will not become muslim Ya Muhammad so next day passes by again leaves prayer checks on him asks the man Ya Thumamah ala tooslem al yawm will you not become muslim today now Muhammad Khalini leave me alone I will not become muslim third day same thing he doesn't become muslim so the prophet sallallahu alayhi wa sallam says release him let him let him go and the asabi Rasulullah this man he's our enemy he's gonna you know he's killed a lot he's gonna kill more people just let him go so they let him go and he walks off and he gets to the distance of where genital baki is probably about a 100 or 200 yards like the size of two football fields distance and he stops and there's some water there and he washes up and then he starts marching back towards the prophet sallallahu alayhi wa sallam just he's marching back and thus how about worried like what's going on this man is coming back we just released him is he gonna attack what is he doing and he comes up to the prophet sallallahu alayhi wa sallam and the prophet sallallahu alayhi wa sallam standing there just smiling looking at him and he's looking at him and the man says to him yeah Muhammad sallallahu alayhi wa sallam before i saw you in these last couple of days you were the most hated detested person to me in this entire world world but afterwards you have become the most beloved person to me and oh Muhammad when you asked me that first day if i wanted to become muslim i wanted to say yes but i did not want people to think that i became muslim for my freedom so i say now to you that i've got my freedom yeah Muhammad sallallahu alayhi wa sallam the prophet says should i not inform you of the most beloved to me and the closest to my assembly on the day of judgment those with the best characters nothing is heavier upon the scales of a believer on the day of resurrection than his good character and the prophet sallallahu alayhi wa sallam says he says by the one that my the mind soul is in his hands that none of you will enter jannah unless you believe and none of you will believe unless you love one another should i not advise you of a thing that if you all do it that you will love one another and he says yes he said send peace and blessings on one another send salam on one another


Around Dodge City and in the territory on west there's just one way to handle the killers and the spoilers And that's with the u.s. Marshall and the smell of gun smoke Starring William Conrad the story of the violence that moved west with young America and the story of a man who moved with it I'm that man Matt Dillon the United States Marshall the first man they look for and the last they want to meet It's a chance a job that it makes a man watchful Sure getting awful tired. Can I stop now just meant to finish up? You think I done all right? Learning you learning being a man ain't easy especially with a mall like you had she was still alive I sure get a canine for this women just don't understand about these things be afraid if they had their way man never come into Sure made her way sound right and proper though No, but she ain't around no more. You know, I got to get that woman thinking out of your head fill it up with man Thank you take this big day. Have me drag you bet you on that sure Never put a bullet in a man. Have you know I don't get your chance now in him in him Waity-dove never take no chances boy. I come on. I just roll it down that bank now Let's just break off some easy up branches. Why I think we should bury him proper Branches is proper enough for the likes of him, but men they like he done Say so just for a matter of fire. Yeah, well that's plenty Here's my gun shoot him and throw that stuff on top of it Where you going kick out that campfire? See if there's any pickings we can use No use leaving nothing good laying around for strangers Thing around here worth to Not even in them pans is worth nothing.  Oh, not another shooting.   It's more sense than riding in the heat of the day Just look at that movie. Did you ever taste it? What's it taste like? Well, you said not lately, so I fear you must have held up on an awful slow But I just did must have wandered off and somebody's camp. We're gonna take a look. Yeah, I think we'd better come on You're not whether I'm there and if she can even persuade that girl to nod her head exactly blame me You're a man When can we move over to my place so I can keep an eye on her? We'll see how she is in the morning kitty She seems pretty weak and tired right now. I'll take that Well, I'll check with you in the morning night Branch with me. I'll tell you about it. She and her husband were setting up camp for the night while he was out getting firewood two men rode in He offered him coffee came running back tried to fight him off may grabbed him Beat me. It doesn't sound like they exactly they you go and I'll join you think it's right to make anybody stand All right, then stop sticking your skin and nose where it don't belong so that's who he is Marsha Well, listen Marshall this newsy fella here. Now. What's this all about Justin? I've been watching him for our miss Dylan. He's making this young fella here drink down whiskey almost as fast as Sam can pour it What's wrong with that? He's my son. I got the right. I see he's 26 years old Marsha They'll have no hard liquor now. It is time. I teach him to hold it. What is your name, mister?  They're pretty husky fellas It looks like you've got nothing but trouble the night man. Yeah, it looks that way Set out three glasses in the bottle of rye. Will you know the team couldn't have run too far from where they camped I'm going out first chance. I get tomorrow and see what I can find You're going to bring in our husband's body. I either that or bury him Adam What? Adam. That's what you called him It's a strange name for an Indian. I guess I forgot to tell you Matt Her husband wasn't an Indian but I should have been closed an hour ago. It's almost seven o'clock We're paying good money for him and we'll just look till we find the right one And I showed you every boot. I've got two times over. They gotta be the right. What do you want Chester? Miss Kitty told me to buy a dress, right? It's for that little Indian girl.  That's right. How is she? Oh, she's doing fine But her clothes was tore pretty bad and Miss Kitty thought a dress would make her feel better. Yeah, let's see now Hey, but how tall is she? Oh, she's just so high Ain't much meat on her. You say his boots cause seven sixty. That's what I said We want them and you make your marshal friend real happy telling me and Buford is leaving Dodge Well, you made me kind of happy too.  I thought we'd go Now there's a real pair of gents there Yeah, right here. What do you think of this there Chester? Oh That'll be fine. I got a couple of others. Oh, that's all right. Just put it in the sack and miss you Said to add it up to her bill. All right. Here you are. Thank you, Jones. Thank you. All right All right, and the sack Wilkins just came in ahead of you. I know I've seen more at Jonas's He's leaving town. Did you find where the rain has canceled that? Yeah But there wasn't any body. No body.  Oh, why in the world? She's not there Reina. She's gone. Oh, she may well not be going nowhere He was right I couldn't shoot him off. He's the latest. I was woman thinking I'm missing I'm missing the purpose. Who of you for who did you miss? The camp fella The one in the ditch You told me to shoot him. You're for this camp that you're talking about Did you find her? Yes, I did. Hey just south of town. Well, he said she was going back out the camp and bury her husband. I took her to the misty Doctor you about through here. Oh, yes. Yes, but I can handle him now. All right. If you need me, holler. Come on.  Did Buford die? No, Wilkins. He didn't he's going to Reina.  They don't need no reason I know it was marshal. It was that girl. Oh, what girl? You know that engine girl the chester was talking about I don't think so. Wilkins. I don't think she could have done it. She's not strong enough But I ain't making sense two men broke into work camp Well, it wasn't us. Buford says different. That don't mean nothing. Here's his head's hurt. I think he's telling the truth I'm gonna find a marshal and I'm gonna take care of her good.   Wilkins take his gun chester. He's one of them. She's live No, marshal. He is one of them.  You don't need a gun. I'm not with him looking for you mean this girl isn't lying I didn't say that. I Will put him in jama.


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So a quick brief about Uma. Uma is currently the head of Chaos Engineering at Harness. Earlier, Uma co-founded Chaos Native and Maya data companies, where he co-created open source projects, Litmus Chaos, and OpenEBS. He's an active maintainer of the popular CNC of Chaos Engineering project, Litmus Chaos. He's a regular speaker of the subject of Chaos Engineering and Cloud Native DevOps. And also, he's a regular speaker in meetups, conferences, which are related to SRE, reliability, and Chaos Engineering. Uma holds a master's degree in telecommunications and software engineering from Illinois Institute of Technology, Keshav Kago, and also a bachelor's in communication from SVE University. Thanks a lot, Uma, for being here, the stage's audience. Everyone, good morning. We had to see these events coming back to the in-person form, right? So I've been missing them for a few years, right? Also got fixed to the seat, delivering talks into the laptop now. It's good to see some real questions coming up. Thanks, Sandil, not only for inviting the organizers. It's a big job to do events like this. They have to go run around permissions, find speakers, organizing events is not easy. So congratulations on running such a big event, first of all. And thank you for taking time and coming here to learn a little bit more. Today, I just want to, I thought of spending some time technically on deep into Chaos Engineering, but then I saw one more talk on late mass chaos by Atul later this evening. So I'll probably stick to some of the good practices and why you need to do Chaos Engineering, right? So with that, let's start. So reliability is not a new topic. It's been there for quite some time, right? So people talked about finance, reliability, and all. But it's become more important for various reasons. In the recent times, there's too much digitalization. Everybody is on phones doing business. So we get frustrated if something doesn't work, right? So the customer expectation is really, really high nowadays. Even people who don't know anything to do with computers, they won't pay to happen just like that, right? So you have a smart phone, and I want to transfer money or receive money, pay money. It should just happen. Otherwise, it starts scolding somebody who's providing the whole technology suite, right? So that's the kind of expectation of reliability. So who provides that reliability is a big question, right? And how to do it right, right? So just a little bit about me. I work at Harness, head of Chaos Engineering there. I co-founded three companies. The last one was Chaos Native, where I was doing Chaos Engineering using Litmus, which I wrote, co-founded about six years ago now. It's a CNCF-hosted project now. It's an incubating, probably going to graduation sometime next year. There's a lot of users with Litmus, probably in thousands. We are pulling about a million downloads. Docker pulls a month, so that's great to see. It all happened because Kubernetes has seen a great adoption curve, right? So there's no question of why Kubernetes now, right? So things are just moving around with the flow. So let me talk about the reliability a little bit more, and then who should do the reliability and DevOps. There's a misconception that reliability should be given by SRIs. And reliability should be given by the managed reliability. They are the ones that take care of if something goes down. And they are the ones who get fired if something doesn't work. All that is a spine. But it's not just SRIs that are responsible for reliability. It's really the code and developers, right? So you need to work in tandem. Reliability has to be done in DevOps itself, right? So today's challenges in DevOps, right? Everybody wants to move to Kubernetes, the sales pitch for Kubernetes is, why are you waiting for six months to deliver a change? Put hundreds of millions of dollars, increase customer satisfaction, you think of a change, you deliver next week or next month, right? So that's the change that's happening. The pitch for moving to Kubernetes is accelerating the change delivery or deliver the change to the end user as quick as possible, right? No more once in six months upgrades and all, right? Speed is a challenge, and then there are a lot of good practices that have come, right? And that's also the driving factor for all this innovation. If you see any container pitch, a white cloud native pitch, the real guys, the CAOs, CTOs of big banks or retail industries, why are they spending hundreds of millions of dollars per year project going into cloud native is really that customer expectations have changed. We cannot deliver our change slowly. We had to deliver it fast before my competitor takes away my user, right? So speed is definitely a challenge, and we're doing it, right? Most of people are doing it. And while you do the change super fast, quality is a problem. Everybody is saying that, yeah, moving to containers, you don't need to worry about other person. Just write that process into a container, give nice APIs, deliver it, go home. It runs anywhere. That's fine. But does it run properly, right? Who takes care of that QA testing? So it's a headache for QA guys, right? So the software spec will come in one way. That's just what container does. So managing the quality has been an issue in microservices in a paradigm, right? So that's definitely a challenge. And because that is a challenge, developers are getting pulled into fixing issues more often, right? So you deliver fast. It goes to the next pipeline. And then it doesn't move faster again, right? So developers, again, there are a lot of tools that are coming to measure the developer productivity. Where are you spending time? Writing code or fixing bugs, right? What bugs? Bugs found in pipelines immediately or bugs found by SREs or customers, et cetera, et cetera. So developer productivity is a big challenge today. Or I made a decision to invest a lot of money. But where is all this money being going? It's into developers, right? So developer cost is a trillion dollar number today, all over the world. So are we spending real money into that? Cloud cost, right? So you see anybody who is on the cloud. How much percentage of it is for actually running the service versus how much is it for development and other things? It's 30% production, 70% testing, and other things. What are these developers doing? Not only the salary, but they keep doing this testing 100 times, you are increasing the cost. So developers' productivity is super important to make a reasonable ROI into all of this, right? So you're trying to push things fast. That is somebody facing the heat for quality. Somebody is trying to say that you need to be very productive, try some magic, and then still push it out faster, right? I want you to be really productive at the same time fast, making it quality. Either that guy is a magician, or he leaves the company for another hike in another company. And then do the same thing again, right? So the main problem in all this big push is nobody is talking about reliability, right? Reliability is a problem because you put in some wrong code or wrong configuration. And wrong configuration is, again, SRE problem may not be. You are not provided the right way to put the configuration. So it could be a developer problem, design issue, right? If you have nice design, SREs can use those parameters to automate something or do something about configuring them, right? So developers need to think about the end service goals, not just how my service talks to next service and how to be interoperable. How can it be reliable, right? So there is not enough focus on reliability, right? So is reliability a goal, right? So that's what I'm trying to push the point here. Developers definitely should think of how this eventually will run as a service and how will it be reliable. Because if you want to be really productive, you don't want to be debugging it beyond the calls with SREs lots of time. It should just run, right? And even if they find some issue, it should be fixed by SREs because there is good enough configuration parameters that are available. I don't need to be involved, right? Me as a developer, right? So that if you're being on calls all the time, or 50% of the time, you're being a critical engineer, not everybody gets called on to the calls, right? Only if you're very good, you know everything, you will be called on to the calls because there is an SLE. You have to solve it very quick. Otherwise, the pressure is going to be mounted even further, right?  So you should be designing it a little bit. Better find issues in the design and keep improving it, right? Yes, it is a goal. Reliability is a goal for good engineers, right? So spend time in designing it in that aspect, right? So it's like you're really leaking this code issues, design issues, architectural issues. You're leaking them onto the production. Sometime it has to be found, right? If not now, maybe you just moved on. Some other person comes six months later, and his head will be on the anvil, right? Because the design bug that you put is not even known, right? So somebody has to put a retaining wall for this leaks in DevOps, right? And that's a big trend that's coming. And the new trend that we are seeing is continuous resilience, right? Continuous integration, how to put the code, continuous delivery, how to deliver the code. Man, all that's good. Now, the headache is we are on cloud native. Customers are there using it, right? My money is now going through microservices.  So it's just that it's not going through now, right? So the pressure is more, and then we have hundreds of millions of people doing these transactions, right, on a daily basis. And they have serious high expectation. So it has to be not debugged. It has to be fixed from leaking on to the next stage, right? And I've seen changes taking six months to three months. Now, in our own organization, we do multiple builds in a day, whether we do multiple deployments that sometimes they have sometimes no, right? But things are happening very, very fast, right? So when you do that fast, deployments, changes, you have to do that resilience thing also. So continuous resilience is a topic that's the innovation trigger now. I'll talk about it in a bit, right? So how to retain this reliability is a bigger question that we need to ask. Reliability of what, right? It's not about code, right? If you think about the code, my code has to be reliable. Then there's code coverage, and there is memory leaks happening or not. All those nice tools to make sure that your code is nice, clean, intended, everything. But we have to think differently as developers, right? Reliability of what? Against what? Yeah, it is reliable. It's running. I just tested. But in after six months, there is an outage, right? Against what? And how to measure it, right? Measure it. People generally call it as a finance, six nines, so many hours of downtime only. I'm a developer. What are these numbers, right? You are saying developers need to take care of reliability, but tell me how to actually give me a number, how do I measure? I'm saying my code is reliable. Tell me I'm wrong, right? So these are the problems that we have to see, right? So you need to have right angles to measure. Reliability of business services or deployed services. Reliability against some failure, right? Outage is something that is seen by your end user, right? And outage happens, you know, let's say, in a finance, somebody talked about, I think, Krishna, only a few hours in a year. That's the number that you've seen. But alerts are happening all the time, right? That means something failed, but still you're not resulted in outage, right? So when this falls happen, sometimes it results in an outage, right? So you need to be reliable against this falls, right? And why are we talking about this reliability of Kubernetes cloud native services? That's because Kubernetes has an architecture where it induces falls all the time on its own. And people say it's a very good design, yeah? Pot delete, that is the main fault that happens. You know, if you go back to one more virtualization era, it's a VM delete. How often does a VM delete happens, right? And if you go back even further, right, how often does a node is removed or rebooted? People used to celebrate, yeah, you know, there was one server, it was not rebooted for one year. Continuously serving. Come to Kubernetes, yeah, it just moved from here to there all the time because of some configuration. We work on the concept of reconciliation, right? Kubernetes, there is an expectation. It has to come to that state, even if somebody gets deleted. In fact, what I do is I go deleted, because I think it should run on the other node, right? So it's all given as an architecture advantage. It's actually a fault that your architecture isn't using. So the service has to be reliable, and Kubernetes doesn't guarantee that. The developer has to make sure, right? It has to be reliable. So it's really a burden on the developers to make sure that the reliability angle is put into their head, right? So if I have to summarize, how do you measure the reliability is things are happening, and some faults are also happening, and my study state checks, when I keep measuring the five or 10 or hundreds of monitors, they're all serving as expected, right? And the key thing here is you should expect faults to happen, right? What are the types of faults? For delete is one thing, but then you go to AWS. Yeah, you know, I give SLAs, right? For what? For downtimes. Do you give SLAs for latencies? Yeah, I give, you know, generally I give the latencies too, but sometimes they go a little bit on the spike latency. And latency here, latency there.  Then because of that latency issue, transactions get loaded up, and that adds load onto some other node, port gets deleted, moved. Finally, some SRE gets called, outages happen, right? So this is what's happening. So study state checks need to be really, really measured. Even if it's latency increase, it is a fault. Not only a fault delete. Latency is increased by a service. I have not done anything. Some wire is cut in a ocean somewhere, and then some small 10% latency is increased for one hour. By the time the switch is rebooted, or switches, you know, moved onto somewhere else. So latency is a problem. You should consider it as a fault, right? So how do you do all this fault injection? Study state measurement, right? People are doing ops. SREs are doing all they're looking at is monitors. Continuously, how can I measure things better, right? That's a job they're doing very well. But if you look at the reliability, you know, the journey till here, last four or five slides, what we are saying is you have to measure when faults are happening, right? So you don't need to break. One misconception about chaos engineering is break down one entire data center and then measure your things that are working or not. No, that's not what is. That's one aspect of chaos engineering. Chaos engineering is really about introduced, controlled faults that are happening all the time but are being ignored all the time also, right? And then try to measure something that helps the developers to go and fix, you know, either their design or code. A 5% increase in latency should not eventually increase the end service latency should not be increased. Something should be taken care of, maybe more provisioning or provisioning of certain resources should be happening, et cetera, et cetera. Developers, you know, each service is unique. They can take care of it. So this is chaos engineering, right? So measure the steady state while faults are happening is called chaos engineering, right? And because of the set reasons, it is a natural choice. Chaos engineering has been there for a long time but now because of Kubernetes, microservices architecture and everybody is trying to push things much faster, you don't have time for, you know, doing a proper testing, right? Earlier there was an API change but now, you know, each API is coming through as a microservice, right? And before I know it, a lot of containers got upgraded, right, to the next level. So how do I go and test this change, right? Not only in production, in pre-prod. So you use chaos engineering as a way to, it doesn't matter what changed. My test case is same. I go and introduce hundreds of faults that are possible and still my service is reliable. What change happened? Who cares, right? Any fault happens, it should be reliable, right? So that's what chaos engineering is, right? So you're taking an innovative approach. How fast do you change? What changes you do doesn't matter. I go based on my service angle, right? The service has 100 dependencies and 200 resources. The 200 resources can inject finite faults. I will inject them and see whether things are working or not. Yesterday it was working. All the steady states were good. Now a new build has come. I'll do the same checks and see, right? So this is another total different approach to making sure that you're not leaking bugs to the right side. And nothing changes in chaos engineering. The original definition remains same, right? Introduce a fault and then verify it. It's just that the people who are doing how frequently you have to do and why you need to do, there are total different reasons, right? And where is chaos engineering being used today, right? So mostly, I've seen people taking up my litmus chaos code very aggressively by developers, right? So we are seeing million docker pools a month. But now I'm more towards, you know, I'm seeing a lot of enterprise deployments also. Financial services are using because they are moving to Kubernetes, right? And they're doing good business, right? So they are a very good industry. Congrats, right? So because, you know, everybody is on smartphone doing something about their money nowadays, not just in India everywhere, right? So a lot of services are there. So there is a lot of load and customer expectations have increased. So almost all the banks either are now doing chaos engineering or will do chaos engineering in the next two, three years, right? Who have been doing chaos engineering are very popular banks, right? So they're also, again, changing their strategy towards chaos engineering. So they are definitely doing. And then DR scenarios, right? Even if you go to RBA or any other federal regulations, they are trying to control how banks operate, right? So are you doing DR testing? That's a regulation. If you say no, then we'll revoke your license, OK? And they have to prove that they have done DR. Come on, DR testing I do once in six months. Why? You do once in six months release, right? Your DR is working for this software version. Now I brought down a node or brought down a data center, brought down as easy. It works. That's what you tell RBA. You tell that. And by the time you tell that, one more software change has happened. And then you cannot say that DR was working on that version, but now I upgrade it to this version, right? So DR is a big pain. Proving that you have tested these DR scenarios is a big pain. They don't expect every, you know, with every build, but at least every three months, every two months, these are the kind of regulations. So use chaos engineering to automate these DR scenarios, right, in pre-prod and prod, right? And highly-scaled environments, NPCI, UPI payments, we do, you know, billions of transactions. So you can't imagine the kind of tech there is. They're one of the users of chaos engineering, right? So I keep spending a lot of time with them, because, you know, it's very difficult to measure what goes wrong where. So you try to bring down those, you know, little bit of those resources to make sure that you are reliable, right? And obviously Kubernetes environments, because pod delays happen all the time, right? So Kubernetes chaos engineering, you should just do chaos engineering. In fact, I used to recommend whenever you do a test case, right, you spin up a pod, you bring down a replica, the developer should do that test automatically, right? So if you start doing that, you know, when it gets scaled, all your test cases will become very natural in terms of protecting the reliability. There are a lot of other implementation challenges as well, right? You know, you have to sell first of all to your management, why chaos engineering, right? Yeah, I have a lot of problems, reliability. Basically, you're saying that you break more things, right? And that's what it is, but now we are saying that do continuous resilience. Yeah, break things in pre-prod, QA, right? So what's wrong with it? If you are afraid to break things in pre-prod, then definitely you're hiding something, right? And it's not easy if you think about it, right? So maturity model, it takes years, which I'll talk about some of the myths and buzz. And I need to invest a lot into chaos engineering because somebody needs to write these test cases, fix them, again, continuously improve them, et cetera, et cetera, a new microservice is introduced, how to make sure that chaos is protected, chaos scenarios are protected for that new service, right? There are a lot of implementation challenges we are at the beginning of this real chaos engineering cycle. So with that introduction of why, what is chaos engineering we know, and why chaos engineering also, we know, right? Primarily it's Kubernetes, Cloud Native, developers, and too many moving parts, that's why chaos engineering. Let's talk about some myths and facts, right? Most of the people say, yeah, I'm doing chaos engineering because I pull the plug, right? No, that's not chaos engineering. It's much, much more than that. It is about not only pulling plug, but observing almost everything and then doing it as a process, right? And it is about not only bringing something big thing down, but can you introduce API change? What if API does not respond, right? What if network does not respond? What if the error code comes in a little bit differently while the latency is up? So you need to think of it as like a new design, right? So there should be, what I tell my teams is, you have a design, you have a test strategy, you should have a chaos strategy also, right? At the design time, because you're the best person to tell what can go wrong and do you have protection against it in your design, right? And chaos engineering is definitely for SRS, but it is not only for SRS. SRS should do chaos engineering. Chaos engineering should be invested by SRE, VP of SRE, not VP of development, right? So the budgets are usually allocated there and it's changing, right? So it is for the set reasons you have to put the retaining wall, right? Once it is leaked, it's too costly to fix it. So you have to budget it for QA and developers also. At least I've seen now a lot of QA teams are using chaos, right? Because chaos engineering is started at SRS level and then they don't get permission, right? Okay, let's do it in pre-proud on QA, right? So that's how it's happening, but ideally it should be left to right, not right to left, right? So developers also, it will come in about a couple of years if we're doing, we're trying to make chaos engineering easy for everyone. Developers, they want everything to be very easy through one simple API, everything should happen, right? So write some declarative language, chaos test should happen, right? If you make things easy, then they will write test cases along with integration test cases, unit test cases, can I write chaos test? Yeah, why not? Make it easy, I will use it, right? So it's evolving, it'll come in about a year or two. You'll see there are examples of people doing it, right? And chaos engineering is break something and go away, that's another problem, right? It's about 30% breaking, 70% observing, right? If you simply say that my traffic is still working when I bring down one pod, so I'm resilient, no. It's a false positive, right? So you try doing that under different conditions, under load conditions, under times you do the same pod delete, one time definitely outage will happen. So how to get the real value out of chaos engineering is when you put a pod down or delete a pod or a network segment, you have to go and observe most of the other parameters, what changed by 5%, 10%, why, right? So that means you have a weakness in a particular service to act slow, right? That is not an outage right now, but for a developer it is an outage, right? What if your SLA is that? SLA is not like a complete outage, right? So that's where this SLIs, SLOs come, error budgets, all this SRIs are measuring, give me an error budget. I can let you go down in the slowness, five times in a month, right? Not more than five times. That means if you become slow, more than a certain number in a given service, you are actually breaching my SLO or breaching my SLA in terms of business. So that has to be treated as an error, right? Error budget, I will give you something, but not more than that, right? So if you burn. So it's about steady state observation, right? And people think it's, yeah, chaos engineering, I have a lot of money for my development teams, QA teams, chaos engineering, people generally say that I don't have budget. If you push, they'll put, they'll ask the same guys to do chaos engineering. Just add some chaos tests, no? Because somebody's pushing me to do chaos tests and just add it, right? That never works, right? It is an engineering. You have to have budget, focus, an actual strategy because you are spending all this to avoid an outage, improve your end customer experience in a big way, right? So it has to be budgeted. This is probably for the leaders in this room or go tell your managers that you need not buy an enterprise tool, but let me properly investigate an open source tool and then do it. At least my time should be budgeted, right? So things like that. And chaos engineering is quick. No, as long as the code is there, as long as you're changing it, chaos engineering has to continue, right? It is an extended burden to the SDLC, right? Because you have to be reliable all the time. That means you have to continue to change your test cases, modify your test cases, add your test cases again and again. There's no limit to what kind of faults can happen. There are 1,000 resources and there are 5,000 test cases that you can do, right? So it's a continuous process and that's where we are calling it as continuous resilience, right? So resilience has to be a continuous effort. Just like CICD, now CR also is coming, right? So it will come definitely, right? Not only it's me who is talking about it recently. Gartner also looked at it as an innovation trigger. And Mohan doesn't believe in Gartner, but they talk to people, hundreds of people and then see what's happening. They talk to SRS, yeah, you know, this is not working. We are pushing the QA teams to do the more reliability testing. That's the feedback that they give. They find a pattern. Sometimes they influence also, but it's happening, right? So even if it is influenced, somebody will take that feedback and then, you know, put it into it. So where should you do chaos engineering? What are we doing on time? Five minutes? Infrastructure is vast, right? And then you have to go to memory hogs, CPU hogs, and then you do a lot of APIs, you know, you call some other API of some other cloud to go get authentication done. So what if they respond slow? How to make sure that they're not responding, you know, in a very bad way. Even if they do, you should still be reliable. And then application chaos, which is still a kind of a myth, right? So it's not very widely adopted. How can you go and trigger certain circuit breakers inside your code, right? Like hash of depth are there. So can you actually unlock that hash of depth and then test it, right? So put, ask the developer to go put that test case inside the code, but it's not built in. But you can trigger it, you know, at that time. So it's failure path testing. So you can go to that level. And then operation chaos is more about when something goes wrong and that person is in vacation who is supposed to recover. Is it well documented? Is it automated? So operational chaos is one of the more, you know, commonly seen whenever you introduce a new service. Things go down, but you don't know how to recover it because only few people know about it, right? Or the keys are not there. Keys are very secure. So, and that person left also. Okay, gone, right? Now after one month I came to know that I need to retrieve that key, right? So a lot of chaos can happen at that time. So start with infrastructure. Because if the infrastructure goes down and outage happens because of infrastructure, the impact is very high. And then, you know, keep learning about it. And then, you know, keep moving towards that. Operation chaos, for example, is don't tell a person a very, you know, senior SRE just ask them to go on leave intentionally for a day and then introduce a major chaos, right? Major fault. And then see how the VP of SRE responds, right? So that's the kind of chaos test that you need to do, right? So now the topic is continuous resilience, right? So everything, as developers say, if it's not automated, then it's not done, right? Even chaos testing also has to be automated. I wouldn't recommend automation of chaos in production, right? Until, unless you're super clear what you're doing. But I strongly recommend automating chaos in QA and pre-prod environments, right? And then it's continuous resilience is verifying the resilience of your services against faults continuously. It's as simple as that, right? And then you have to do in dev, QA, pre-prod and prod, right? So prod is, there is a blast radius concept, how much you can take down, right? So you can do 5% increase in CPU on one node in prod. That's chaos. Just see, and I ran a test case with very little blast radius at a lower traffic time, peak time, right? So that's okay to do and try to automate it, right? Try to randomize it. Try to randomize multiple things in that low blast radius things. But you have to know what you're doing because customer experience can be very bad if you are injecting a fault willfully and the blast radius is very high. And especially in production, you have to have auto remediation built in because you are introducing fault. If something doesn't recover, the test case should require recovery also, right? The tool can do, right, depending on the tool, depending on who is writing the test case. So you just have to be careful, but try to be not so careful in pre-prod. Let somebody suffer, right? So let's see, you know, who is at fault? A developer design issue comes in, operational issue comes in, but being too reckless will bring down your entire productivity of QA teams. That's also very dangerous. So just try to be a little bit aggressive, right? So metrics I talked about, the common metrics is mean time to fail, mean time to repair or recover, mean time to inject a failure, right? How fast you can reproduce an outage, right? These are the common SRA practices or metrics. The new ones that I've been recommending is resilience score and resilience coverage. This is mostly targeted towards developers and QA. How much of coverage have you done? Yeah, all code is done. White box testing, black box testing. No, I'm talking about resilience, chaos test, right? Have you covered all faults in all areas, right? So that's resilience coverage. My services are resilient against 10 test cases. That's good, you know, another thousand are there, but at least you know these 10 test cases, you're resilient. That is a metric, right? And that's a way to ask for budget also. Let's say another incident happened, outage happened, you can say that only this 10 I've covered and that incident falls into some other area, so give me a budget to go and implement that test case, right? So resilience score is how well are you doing against a given fault or how well a service is doing against multiple faults happening into it, right? So these are just, it's all common sense, nothing new, right? So think about this metrics. So again, if you are deep into chaos engineering, if you ask somebody what are you doing, we are running game days. That's ad hoc chaos engineering. Trying to do continuously educating people why, what, how, right, and doing it with a purpose, with a strategy, with some budget is called continuous resilience, right? So you do it like engineering, then reliability will improve, right? So how fast it takes, right? If you do it super fast with high budget, it takes three years to get to expert level, okay? If you just casually start doing it and you are responding, you know, your business is doing well, then automatically some support will come, but you always start with a test and then slightly try to automate whatever you've done and then try to encourage other team members to do that same automation. Then expert level is, you know, 80% of your services are under chaos testing in non-prod and 20% is in prod automated testing and in non-prod things are randomized. That's like, you know, you're very, very comfortable. Look back three, four years ago, you had no test case now. You know, there's a lot of design changes that have been forced because of this chaos testing. So you are doing it a much, the ROI will be very, very high and you help your business to scale also faster. Now, what's the point of, you know, come and bring another 1,000 users onto the same thing? No problem, because I've tested it, right? It can take load without this kind of data people over provision services, right? I don't know, better tell now it's not my problem. My boss let him put another $100,000 into another big set of racks and other things. Yeah, you know, I don't want to run my service more than 50% of the load, right? You don't need to do that, right? If you're confident of, if something goes down, it can still go to 80% and then worked well. That kind of a testing, if you're done, you're very confident so you can optimize your cost. So chaos engineering is a must, right? If you're a good developer, good SRE, good leader, you have to look at it proactively and definitely it gives good returns, you know, once you start implementing it. That's the way to take care of reliability. That's the summary of it. And then open source, you have Litmus and other tools. It's a good project. I can watch for it. I wrote it, right? You also have enterprise edition through Harness. So that's also now pretty stable, already deployed. So if you're a business or a developer, you have choices to take control on reliability. Yeah, thank you. Thanks a lot, Omar, for the, yeah. So any questions? Maybe you can feel free to ask. Sorry, it took more time. It's 11.30, so. Chaos monkey is just one of the tools, right? There are many other tools. Chaos monkey was started by Netflix. They did good marketing. Almost everybody thinks chaos, engineering means chaos monkey. Thanks to them, they actually, you know, marketed the word through that. But Chaos monkey, I don't want to say bad tool or good tool, it's a tool. And I started with Chaos monkey and I wanted to, you know, being a developer, do something very cloud native, right? With containers, so that's where Litmus was written. Chaos mesh is another one. Chaos blade, there are three chaos projects within CNCF.  And if you are an enterprise, at some point you want to see if there are enterprise options also, right? So then, you know, it's better to pick something like Litmus because, you know, you really want to invest a lot and get a good ROI. There are enterprise tools support available, right? So, yes, now you can. There are a lot of chaos engineers out there. But it's not that difficult. Chaos engineers, I mean with tools like Litmus and four years ago chaos engineering, even if I want to do, I have to hire somebody, you know, specific to that field because, you know, it's not that common knowledge. But now the tools have evolved, things are easy, we provide SaaS service, so you can just, you know, plug in and then, you know, start doing your chaos just within five minutes. So, and also it has to be done by developers eventually. So it's a skill. You can write, you can ask somebody in your team to write 10 test cases, but you want thousands of test cases, really, right? So who will write them? It's like whoever is writing the regular test cases, they have to write, but definitely you need a champion. So chaos engineering, you can pick a QL lead, ask them to read about chaos engineering, right? You know, just motivate them or give some benefits, right? Goals, then they can pick it up. Yeah, but there are new roles called chaos engineers. I've seen in job portals, we are looking for a chaos engineer. Okay, then I tweet that. Look, chaos engineering is important, so. Thanks a lot, thanks for the question as well. Thank you. Yeah. Config chaos, data chaos, yes. I would not recommend you to do data chaos unless you know what you're doing. Config chaos is also resource chaos, right? So config chaos is the first thing that you do. Change the number of replicas, scale down, right? How do you do the, either you can change the config to bring down the replicas or you can just delete one replica and see if it happens or not. So the tools provide various options. Mostly they are at an infrastructure level or a config level, right? Data chaos is also there. For example, our enterprise version supports file system chaos. So go and while the data is being written, put some corrupted data. See whether the database has redundancy in that or not, right? You can do that, but then eventually, if you're screwing up some complaints, problems, and not only you, your CAO also will be in trouble, right? So you have to be very careful. Don't do it in production, but you can definitely do it in on-prod, all right? So try to corrupt the database in on-prod. See what happens, right? So do you have operational readiness to recover it or not, right? So who knows on that kind of challenges you can recover? But definitely that's expert level. Hi, sir. Thanks for the presentation. So is there any books do you recommend on chaos engineering? Docs.litmuscaos.io. That's the latest book. Don't read any other books here. I've been asked all the time, right, right, should I write a book or should I write something new in the code and docs, then they can read. We are in open-source world, right? So just go and read. You come to chaos community, you know, we help you read. It's all so easy. We'll help you learn, right? Associate with the community. This is all happening because of community, right? So that's the fastest way. Don't read books. Let's get something done with code, right? Thanks. Hi, sir. Here. So my question is here. Sorry. This is Karthik from Presidio. I have one question. Is chaos engineering, it's foreign, saying the code level. I'm just looking about the infrastructure. Is in chaos and disaster recovery is it dependable or so? Yes, as I said, chaos engineering has to be done at the first infrastructure level only, right? So then you can go to the code level in the end. But you have to start with infrastructure chaos only first. Yeah? Is that your question? Sorry. So it's a DR, it's dependable for chaos. Sorry? Disaster recovery is dependable for chaos engineering. Yes, that's one of the use cases. So disaster recovery or DR scenario can be kick-started in various ways. You can go and bring down some infrastructure to kick-start DR scenario. So DR is one of the definite use cases for chaos engineering to automate DR testing. Thank you, sir. Read a lot. I strongly recommend not to ignore this, right? If at all it's not possible to implement, it's a good topic for you to learn and you know. Is it working? Hi, sir. There are a couple of questions. One, like in the automotive world, they got a global end cap after you've done quality checks, right? Likewise, for the chaos engineering, when you sell a product on the marketing, how do you differentiate that? Is there any kind of tagging attached with the software? Generally, I mean, we are not gone to that level. Have your, has your product gone through chaos testing? You should ask them before buying, right? Is there any kind of rating for the chaos engineering such that your product got a higher preference to your competitor? See, it's all tied to reliability, right? So how resilient you are, people always market. We are the highest resilient, reliable product, but chaos engineering is a way to achieve that, right? So I hope I could give a better answer, but we are not there yet. I wish that is true, right? So by this product, because it is chaos engineering certified, if it is that, then, you know, buy it, right? So something like that. And then the followers, chaos engineering is something which will always come at the end of the software development or in this permit, or it should be part of the design principle itself. It's the later. We have something called chaos-first principle that I've been advocating. Chaos should not be done at the last. Chaos should be done at the first. As soon as the developer writes code, they have to write a test case, functional test case, value test case, performance test case, and also chaos test case, right? Chaos testing should be added as a strategy for your design document done by QA engineers, right? Because if you take control of chaos at that level, right, you will unearth the problems early enough and your leaders will see the value. They encourage you to do it. They encourage you to automate it. Definitely, our recommendation is do it at the beginning. That's where continuous resilience is the topic is coming. People are saying, yes, you know, I think it makes sense to do it, right? So, yeah, it should be at the beginning. It's left to right. Any key or maybe a good advice to convince management because currently I'm in telecom world. It's always tough to get a pre-prod environment equivalent to that of the prod environment because a lot of cost, infrastructure, everything is involved in it. That is another myth. You don't need an equivalent environment to do the same, to reproduce the same outage. Whenever an outage has happened, there is an RCA, right? What happened because of what? Because some network slowness happened, something else changed in the code and that did not respond or some configuration was a problem and hence the outages happened. Take the RCA and try to reproduce that symptoms at lower environment only by using various different test cases. Load need not be by putting thousands of users. When you put thousands of users, the CPU goes high, the database utilization goes high. You can simulate those conditions using chaos test and then when that goes high, somebody did not do the job well. So, now you can write the test case like that. So, with chaos, with lower environment, you can still reproduce production faults. That's a fact. That's possible with modern chaos tools, right? So, try to sell that. There's a lot of new knowledge available and then a lot of research reports are saying chaos engineering is the need, right? So, you can try to sell that. All right, thank you very much, guys. I would like to invite money on the stage. Thank you. Thank you, Uma, for that. Okay, all right, thank you all. We have a couple of announcements. So, Zoho had set up a stall outside at the reception lobby. So, you can collect your raffle coupon there and you'll be getting the results of the raffle at the end of the day. So, you can go ahead for that. We'll be breaking now for 15 minutes quickly and we'll be back by 11.55. Thank you.


I can't imagine how many years have passed. I don't know where they've gone to, but some pictures here are very, very old. That means I'm very, very old too. They've always been about family. They've been about me as a woman who then got married, had children, had to balance husband, love, children. Everything's family.  My art's about exorcism, getting rid of feelings that I've got inside my head and my heart and putting them into paint. And I'm lucky there as an artist. I can just pour it all out onto a page. And once it's done, it's sort of like you feel a lot better. Painting's a strange thing when it comes to why do you paint and what starts you off. I've kind of said how much truth is in my painting and I could honestly and quite unreservedly say a hundred percent. It's what starts me going. If I'm upset because of something, if I'm sad because of something, the artist in me can exorcise that feeling. Once you start a picture though with the energy of truth, something quite remarkable happens. You've opened a Pandora's box. Being an artist and being true to what you do, I personally can't afford to get upset about what people think. I've got a few ideas in my head of what I'd like to paint, but I have to wait until those ideas actually pop out, like some sort of pimple that thimes its way in the night. I'll paint till I'm in the nursing home and in the nursing home probably. It's just something I do.


Obviously in Christianity it is very Jesus centred Jesus focused and oftentimes I see Christians forget about the other Prophets more over when Muslims say Jesus was a prophet Christians get offended by it. They get annoyed by it because I believe that we forgot what it means to be a Prophet to be a prophet is in Exalted position probably the highest position that you can have on this planet as a Human, but this is not enough for many Christians and therefore they get offended when you call Jesus a prophet Meanwhile saying that somebody is a prophet is of course the highest honor Therefore, I believe that we should learn more about the prophets prior to Jesus


Yeah, it's been awesome so far. Being around Rob, he brings a sense of urgency. I feel like every day into practice and I can just see his mentality in the way that he gets ready for practice, approaching it. Like it's a game, like he's preparing for the Super Bowl. We're super tight and our lockers are kind of right by each other, sitting, meeting, close to each other, always communicating, asking each other questions, always trying to get better. Whether it's me asking him or him asking me, we're really just trying to improve our whole room. And kind of following that standard and understanding the way he practices, I feel like I just, it's almost infectious. Like I see how hard he works and I want to do the same thing and work just as hard. So that's probably one of the biggest things that I've learned from him so far.


Marines and sailors of Company A, battalion landing team first battalion fourth Marines, 31st Marine Expeditionary Unit, executing assault on an Okinawan beach using combat rubber raiding craft. Their objectives are to take and secure the beach, move inland to secure an objective, and eliminate enemy role players. Training in a realistic environment against a live enemy helps the force identify and eliminate mistakes. That's why, you know, we train constantly because there's always things you can fix, always things you need to work.  The raid was part of a pre-deployment training package, preparing the company for regional security operations in the Asia Pacific. Marine Sergeant Paul Robbins Jr. Okinawa, Japan.