Thursday, June 30th, 703, I'm opening up the Allington Housing Authority special meeting for the purposes of adopting, again, a civil rights policy. I'm going to turn it over to Patty, who's going to give us a quick rundown. Patty, you want? Do you need to do a roll call first, Brian? Oh, sorry about that. Sorry about that. So, Fiorella? Here. Nick? Here. Brian's here. Gar is not here. We couldn't make it. And Joanne, are you on yet? No. Okay. Well, we have a quorum, so let's continue. So Patty, do you want to give us the rundown? Yeah, I'm going to Patty's on, but she's having an issue with her, with her audio. So I'm actually just going to give her a quick call and just put her on speaker phone. There you go. Okay, Patty. I'm going to, I'm going to put you on speaker phone now. Okay. Okay. All right. Go ahead, Patty. Home sec. But this is something that the. Objectives. The goals and objectives. That we are. Going to continue. Of what we have had the past year. And that we will just continue on with the. The goals and objectives that we have adopted. In the past. Great. Sorry. Nothing is. I'm sorry. So just to enunciate that this is our. The federal policy for the HUD program. That we adopt every year. And as Patty just said, nothing has changed from last year's adoption to this year. Is that correct, Jack? Exactly. Oh, I'm sorry. Yep. No, that that's correct. And the next time we do our five year plan is going to be. For 2024. So we still. We adopted the five year plan in 2020, I believe, right, Patty, and then we're going to be good for another couple of years. With pending any changes, which we don't have at this time. So we need a motion. We need a motion to adopt. And Jack, I can't see it on my iPad. Can you. Give us the exact wording. The motion. The only thing we need approved and tell me if I'm wrong, Patty, is the civil rights certification, which would be the next, the next portion. But I guess at this point. If, if, if. Am I right, Patty? I believe that's all we need to vote. Yeah. Yeah. We need, we need that approved and signed. And we send that into HUD. And it is great regards to the goals and objectives. Yeah. All right. So do we have a motion to approve. The civil rights certification as proposed. So move. Do we have a second? You're on mute. Second, my bad. So we have a motion by Nick second by Fiorella. All in favor. Nick. Yes. And Brian is the yes. And that concludes our only business for this meeting. As I mentioned, we'll. Table the other meeting, the regular meeting that we posted. And we'll have it at our regular time in July. Cause we've got some other things to put on the agenda. So that's it. Do we have a motion to adjourn? Motion to adjourn. Second. Move by Fiorella. Second by Nick. Jack. I didn't see Sandy. Is somebody taking notes? Yes. Yep. Sandy's on. Oh, we haven't recording. Okay. Great. Great. All right. Well, that concludes our meeting. Thank you everybody. And have a good fourth of July weekend. Thank you. Vote on the adjournment. Do we need to vote on? Oh yeah, we got a vote in the adjourn. That's right. So we have a motion to adjourn. Motion to adjourn. Second. We have a motion to adjourn. We have a motion to adjourn. We have a motion to adjourn. Oh yeah, we got a vote in the adjourn. That's right. So Fiorella. Wait, what's this for two? To adjourn. We have the vote to adjourn. Yeah. So Fiorella says yes. Yes. Yes. Yes. And that concludes the meeting. Every weekend, everybody. Thank you.


What is up you guys welcome back to another one if you are new to the channel I am Gold Pote and today we are in the new 2019 Ford Raptor courtesy of Bob Ruth Ford in Dillsburg PA plenty has changed for 2019 so as always let's start with pricing and so when it comes to pricing I am going to break it down by cab size there is a super cab that is going to start at $52,855 and the crew cab which is the one we have today that when it's going to start at $55,840 but so now I am just going to jump right into this one for all the new features for the 2019 Raptor because believe it or not there are quite a few of them including the new optional recaro seats with the Alcantara blue inserts actually and that is going to come with the carbon fiber trim throughout the interior as well but that one goes for around $2,400 but that is especially a nice option if you are planning on going with one of the new blue exterior colors including Ford Performance blue or a Velocity blue those are two of the three new colors available for the 2019 Raptor and of course a gate black or a gate black I don't know how you pronounce it but that is going to be the third new color for 2019 and since we are on colors there is also now going to be a color matched shark fin antenna up top as well but so now if you thought that the Raptor was great performance previously guess what it just got better for 2019 as well first thing I wanted to mention is a new feature called trail control essentially what this is is cruise control for off-road situations it's going to come with individual wheel breaking so as you can imagine that is most definitely going to help you out if you're going through some rocky terrain in the Appalachian Mountains here in PA another new off-road feature for 2019 on this one is the improved Fox shocks with live shock ability or electronically controlled valving essentially what this does is the system runs on three algorithms and it's then going to be able to sense when the truck is airborne and therefore prepare the truck to brace for impact by switching to the full stiffness algorithms that is pretty darn sweet and you always see the Raptor going off-road on YouTube I'm not going to do it today because this isn't my truck but the fact that Fox shocks have taken that into consideration and actually improved upon it is definitely a sweet thing if you plan on off-roading the Raptor another new optional feature for 2019 is the new available beadlock capable wheels that is going to add $1,900 if you wanted them but just so you know exactly what beadlock wheels really are they essentially originated from military operations to help handle heavy torque loads and lower tire pressures and whenever environments that they were in and to put it simply in a nutshell these wheels are going to help keep the bead of the tire locked in the place essentially but so now let's touch on the fun part here the power plant of the 2019 Raptor and we'll start by saying when it comes to the power plant nothing is changed for the 2018 model Raptor but I am still going to go over it anyways powering this beast is going to be a twin turbocharged v6 engine putting out 450 horsepower at 5000 rpm 510 pound feet of torque available at 3500 rpm power is going to be sent to all four wheels through Ford's four-wheel drive system through a 10-speed automatic with paddle shifters and these aren't your regular plastic paddle shifters that you see in most vehicles guys can probably hear when I hit them here these are metal paddle shifters and they go very well with the Raptor and another cool little feature since I have the 10-speed automatic in my Mustang as well the Raptor actually puts the 10 speeds within the tachometer up on the gauges here so you could always tell what gear that you're actually in I gotta be honest I love to see that and it's nice that they do that because there are so many gears not that you can't keep counting your head yourself but it's nice to know that it's there if you're curious next thing I want to mention to you guys is there is a mode button on the steering wheel here and if you hit that mode button that is going to adjust the driving mode and they're going to include slippery tow and haul mode there is also sport there's normal there's deep snow and sand that is pretty darn cool and there is also Baja mode which is going to hold the RPMs at a higher level that is pretty cool and lastly rock crawl mode which is specific to usually lower speeds but so you guys know what they have to do next since I've mentioned all the driving modes I'm going to put it in sport driving mode here actually I'm going to put it in manual sport driving mode here I'm gonna test out the paddle shifters first here see how quickly they react for us it's a little bit slippery so that was a little bit fun you guys but dang the paddle shifters definitely reacts very quickly no issues there and so now I'm going to put it back in regular drive mode here and we are going to do a acceleration see how quickly we can get the 2019 Raptor here up to speed we're sliding alright so let me first say in regular dry conditions maybe in warmer weather this thing should be an absolute beast when it comes to acceleration but when it's 40 degrees out and wet out you are going to slide a little bit still a ton of fun though but having said that this is quite a heavy vehicle and braking is equally important so let's hit the brakes wow actually definitely comes to a very quick stop they're very impressed also for a truck the steering feel is definitely very nice it is on the heavier side which I do appreciate not as heavy as the four Mustang GT but still for a truck it is a quite nice steering feel I gotta admit and as far as the ride quality goes it does ride like a truck so it is definitely as expected I will also say though when it comes to cabin noise it is surprisingly quiet a lot quieter than a lot of other trucks I've reviewed and when it comes to visibility I've never had any issues there I can see perfectly fine out the back so visibility is definitely on point but so now enough of the driving dynamics I'm gonna switch it up today you guys and let me touch on some things that you may not actually know about the 2019 Ford Raptor it's the first thing I wanted to mention is taking a look at the front grille there those orange lights in the front grille are actually there because the government mandates that any vehicle over 80 inches of width have them it's always some other trucks you may see them integrated onto the roof of the truck but with the Raptor I do like how Ford integrated them into the front bumper definitely makes it stand out a little bit different than the other trucks out there on the road second thing you may not know about the Raptor of course you know it's an off-road beast it's got skid plates everywhere to protect the underbody from getting scratched up by rocks but did you know that the running boards are actually made of cast aluminum most running boards out there are made of a combination of steel and molded plastic but again due to the Raptor's off-road nature Ford chose to make them of cast aluminum so that is definitely nice that they are there but now let's make our way to the back because if you didn't know the Ford Raptor does come standard with a blind spot information system which you can see on the gauge display if you wanted to but did you know that the blind spot information system sensors are actually located within the rear taillights back there and in addition to that once again on the gauges you can see something called a trailer blind spot information system meaning if you were towing a trailer the Raptor is going to pick up on that and then move the blind spot information sensors back a little bit so the Raptor can detect if there is another vehicle in the blind spot of your trailer as well so you don't go turning into anybody next thing I wanted to mention and again one of my favorites just above the driver's left knee of course you have your headlights but just above the headlight button there are two spotlight buttons one for the left side and one for the right side and this is essentially going to shoot LED lights out the side mirrors so let's say you're pulling into a long driveway in the woods where you live you can turn those spotlights on to help detect wildlife jumping in front of you or really whatever you want to use it for but I did find it pretty cool that they are built into the side mirrors on this one next thing I wanted to mention also found on that eight inch digital gauge set up front there is you actually have the ability to check out your off-road status on the Ford Raptor including your steering angle also the angle of the truck whether you be inclined or declined so if you were climbing a mountain or if you're going off-road that is definitely going to be helpful to have that displayed up there when you're doing that and through that screen you could also check out your power distribution and also your driving modes again helpful when you're going off-road next thing I wanted to mention and one of the first things I noticed when I first reviewed a Raptor for the first time is there are several awks switches on the ceiling of this one you might wonder what in the heck are they for because when you start pressing them you'll notice absolutely nothing happens Ford anticipated that if you are purchasing a Raptor you may want to consider modifying your Raptor very smart Ford because as truck owners often do if you're off-roading at night it's definitely not going to hurt to have some extra LED lighting maybe that you can hook up to the Raptor and use these awks switches up top here to turn off and on so that is pretty cool that Ford put that there as well. Next thing I wanted to touch on is some of the optional packages that you can get with the Ford Raptor including what's called an 802A package that goes for around $9,400 so kind of expensive package but this really gives you everything if you want everything really all the luxury features as well including memory seating factory navigation system also a bang an Ulfson sound system which by the way that reminds me let's turn on the radio and test out the clarity of this bang an Ulfson sound system that we do have in this one today. Wow this thing is crazy loud ton of bass and I actually just reviewed the bang an Ulfson in the Ford Edge one of my recent reviews and I am always impressed when it comes to bang an Ulfson they do a very good job with sound systems. Next package you may be interested in for the Raptor is second row heated seats you don't always see that on every vehicle but that is going to add $125 also a twin panel moonroof is available for around 1500 if you wanted it and then there's also an exterior graphics package that adds around $1100 and that's going to put the Raptor logo on this one as well as some hood graphics up top as well. And so if you are looking for an off-road truck that is also insanely quick and at the same time very quiet inside the cabin the Ford Raptor may very well be a good pick for you not to mention you guys try looking up the Ford Raptor on AutoTrader you will see that it holds its resale value incredibly well hence the reason I can still not afford one but so anyways that is about it for this one you guys hope you enjoyed the different setup that I had on this one if you did like the video punch a subscribe button in the face and I will see you guys in the next video stay gold. People everywhere this line is packed whoa this thing's fun already how do you started this thing is fun this is fun man all right off the frame


So you can tell I'm from Asheville because I felt comfortable presenting in shorts and sandals So the program today is SEO goes local and the these slides are already posted at bitlybit.ly Slash SEO goes local 2018 and this is the 2018 updated version of a talk that I gave three years ago here And I think a couple years ago in Atlanta quite a bit has changed since then especially in terms of Google business listings and also There's a major Google algorithm update on August 1 And we're going to talk about that towards the end of the program So SEO is search engine optimization Simply trying to improve our websites to improve our rankings on Google and other search engines The fairly simple concept, but a little more complex in terms of implementation local SEO is a little different so Local search is when someone searches to find products, stores, services, or events in their area And Google tells us that about 30% of all search has local intent So when you think about the billions of searches that happen each day, that's a significant number. Can everyone hear me? Okay? I see some people saying louder. Okay, so I've got some screenshots here I tried not to show any local businesses But and I'm not sure how easy this one is to make out But I think you'll get the general concept here just to be sure we're all on the same page These are pay paid ads. This is a search for Santa Rosa attorneys And then these are organic results, which are local results. They're showing local businesses and local listings And then this is what we call the map pack or the three pack is three locations key to the map and Then if you click the more places link here, which most people will not do You'll be taken to a page like this and depending upon the query You may get page after page after page of results with 20 results per page Obviously, it's best to be in the top three and be there on the front page of Google So who benefits from local SEO and this will tell you if you're in the right room or not several different types of businesses one if you have a brick-and-mortar location a Physical presence where people come to you you have regular hours and that can be everything from you know a dentist or attorney's office It can be a mechanic Grocery store convenience store Anything where people actually go to that physical location Service area businesses also benefit from local SEO. So here we're talking traditionally about things like plumbers and electricians Landscapers Most of them will not have an office where people come to them. Usually they go and perform their service at someone's home or to business And this also includes people like web developers web designers consultants marketers SEO folks such as myself Many of these service area businesses are home-based businesses. I've got a office Downstairs at my home. I love the commute. There's never a traffic jam unless the dogs on the stairs But home-based businesses benefit from this as well and I'm going to show you how you can rank and show up on Google Maps Without showing the location of your home without showing your home address, which is a pretty cool trick So I typically think of five components for local search five things that influence it Google and some other major listing citations, which I'll define when we get to that part Links back from other websites pointing to your website Reviews and then the things you can do on your own website Now I'm going to go through each of these. I'm going to define them and offer some tips and Then I'll talk about how they each tie into your WordPress site. So the first ones Google and it's the I want to start with it because it's the 800 pound gorilla in the room your Google business listings very important and you can search for your business online and then over here on the right side and what we call the knowledge panel if It hasn't been claimed. You'll see a link like this. It says do you own this business? So you can go there to claim the listing if you've got a new business And Google doesn't know about it yet or you're just setting it up You can go to Google comm slash a business to set up the listing there But once you do this you gain control over here of A lot of the things on the right side and what we call the knowledge panel So you can go in you can add photos if the categories wrong or not the best category Or if you have additional categories you can add you can do those you can correct the hours Google starts to give you power to change what's actually showing up on the search results when people are searching for your business Now the knowledge panels expanded dramatically in the last few years and so now we see things like Questions and answers people can actually ask a question about your business directly there on the knowledge panel and somebody can answer that and Hopefully that's you the business owner and not just somebody who you know may know a little bit about your business You can also see other reviews not just Google reviews here. They've got reviews from Facebook What's the most popular times for this business when is it likely to be busiest and now we see things like this? This is Google posts. So this this is a really interesting feature Google is giving the opportunity to do something kind of like a blog post right in the knowledge panel You can see this one's got a click to buy button. You can do like click for more information You can list events here There's a lot of things you can do with this with Google posts and a lot of people are finding that it does improve conversions and that it can't even increase organic rankings for some terms Now if you're in certain fields, you can even get this book online button I think right now it's restricted to fitness and beauty categories, but I expected it'll expand to others as well Now what's happened as a result of all this that shows up in the knowledge panel now is that people are getting all the information They need directly from Google without having to come to your website that much so 60% over 60% of all mobile searches do not result in a click to a website now so that's a that's a pretty high number and You may think this is you know a terrible thing we spend all this money and time on our website improving our websites and all but you know Google's interdicting this traffic and In some ways, yeah, I understand that but also for most of us the goal of our business the ultimate goal of our business Is not to drive people to our website. It's to get more people in the door get them buying products and services from us And if Google helps with that then that's great But you're seeing things like this crop up people are talking about this. They're saying Google's the new homepage Google wants to be the transaction layer of the web and Google wants to be the presentation layer of the internet So that's what all these people are talking about is People are going to Google looking for information on businesses and they're finding it without ever going to the website Google's trying to keep them on their site rather than sending them into yours So I I think we're gonna have a lot of time for for questions and answers as we go along and at the end of the program I'm not gonna get into Google questions and answers and Google posts and Google bookings right now But I would encourage you all if you have a business if you have a local business to investigate Especially Google Q&A and Google posts more because there's some great opportunities there for businesses So some other tips if you have multiple locations, you need to have a separate Google business listing for each one So if you've got several restaurants around the county, you have to have a separate listing for each one You will need to verify the ownership of the listing So this is typically done with a postcard that Google will mail you after you claim the listing Usually gets there in about a week Four to six-digit pin then you go back to Google dot Google comm slash business and enter that pin code And then you have access to the knowledge panel to To improve your listing You want to be sure that you choose an appropriate category for your business Or categories plural This is one of the easiest wins in local SEO and I have had the experience where Sometimes it's rare, but sometimes the category is completely unrelated to the business But I have had situations where they don't have the best category or there's a second category that needs to be added to help them rank but I Have seen where I can go in once I get access to the listing I can go in and change the category to something better or add a second category and Within a couple of minutes literally they are at the top of the rankings for a term They've been struggling to rank for so those categories business categories are incredibly important You also want to add lots of high-quality photos to your Google business listing so those show up in the knowledge panel There's a very strong correlation between the number of photos uploaded and rankings That I'm sure that's correlation not causation The people who are doing that are probably doing a lot of other things right too that we're going to talk about today and Then you want to complete your profile whatever Google gives you the opportunity to add to it You want to go in you want to fill in all those fields you want to add a business description, which is new Let's just come back. They had taken that away for a while You want to there's a place where you can Check off amenities that your business may have you know if there's like a unisex restroom Wheelchair accessibility things like that pets allowed you want to go in and make sure those things are correct as well And as I said you can hide your address if you are a home-based business any of you have home-based businesses All right, that's what I thought Okay, so I think the interface has changed a little bit But if you go in to create a new listing it's gonna look something like this you're gonna see Checkbox says my business has service areas where a visit customers at their location And once you check that it will expand and you'll also see this I serve customers at my business address and if you're a home-based business you want to uncheck this So most service area businesses most home-based businesses are Are not going to do this But there are service area businesses that have a physical location to I was working with the HVAC contractor recently And they probably have a hundred employees. They've got a big shop in town and people can actually go there and visit them They have regular hours there, but most of their staff are out in the field So if you have a home-based business Uncheck that box. I serve customers at my business address unless you actually want them coming to your home office And you have a regular office hours there and then You can show up in the map pack. So notice that this first one This is a search for Memphis, Tennessee Landscapers notice that the first one. There's no click for directions button There's no address showing like there are for the other two and they're ranking number one So yes, you can it will not harm your ability to rank All right, so I said Google etc. Because there's some other major players that are really important to have where you can Have these major listings set up Yelp Apple being Facebook will talk about each of these If you're in a business that depends upon tourists at all even a restaurant or something like that in Asheville Then Tripadvisor is another one that I would advise you to have a good listing on as well So for Apple Apple Maps you can go to maps connect apple.com to add a listing This is just for businesses with a physical presence with a storefront Not for service area businesses Unfortunately this time because it's tied to navigation it's tied to navigation on iPhones but if you if you want to show up if you do have a location like that and you want to show up for Searches on iPhones on Apple Maps or for native web searches on iPhones Then it's important to create that listing and claim it and all of these you want to fill in every possible field They give you Apple let you link to your Facebook page or Twitter page. So you just want to fill everything in that you can Facebook is an interesting one because they have some great opportunities in local search as a matter of fact Their local business pages are all going to change in the next week. They've been sending out Notices to businesses, but these are all going to change in the next week or so I don't think Facebook has made a full play for the local search market yet I think they're going to give Google more competition in this area, and I think they're going to do more Mainly because it's an area they can monetize and they can they can expand some of the things they're doing Even though they're having some retractions in ad spending otherwise One tip for Facebook you can have three business categories So if there are three relevant categories for your business make sure you're using all of those Being places for business a lot of desktop search still happens on Bing very little mobile search But a lot of desktop search still happens on Bing so it's an important place to be it also powers a lot of Alexa voice search results so that's an important place to be and Then Yelp is another one especially for a lot of categories, but you'd be surprised at some of the categories I mean if you search for Chiropractors or mechanics or attorneys you're going to see probably one of the first Organic results in any town is going to be you know the 10 best Mechanics in Asheville or something like that. It's going to be a Yelp page. So this is a place you want to be Yelp has a lot of issues especially associated with the reviews a lot of business owners really hate them And we'll talk about that when we get to the review section of the program and then TripAdvisor again If you have a business that depends upon tourists at all Then I highly recommend that you have a well-developed TripAdvisor page, too All right, so those are the major listings things you can do on your website to help with this Your websites a really good data source for a Google and other search engines So you want to make sure it is a good data source for them One thing you want to do is you want to have the name address and phone number of your business in text on every page of the site Also with Google there's an interesting thing going on If you're if you have like a national e-commerce site or something or you're trying to rank for something you've got a Product and it's just on an interior page Google will find that you know, they'll rank you for it fine But if you're if you're trying to rank in the map pack as a local business It's really important to have those keywords that you're trying to rank for on your home page So let's say you're a plumber or an electrician But you also do solar panel installation if you want to rank for solar panel installers You want to use those words or something closely related to them on your home page? It does make a big difference only in map pack rankings and Then you want to have a location page with a Google map embed Unless your home-based business so You'll typically see things like this where there's an address, but there's a better way to do this and And And by doing it the way I'm going to show you you can actually pull in the business name You can pull in reviews from your Google business listing and what this does a lot of times with SEO All we're trying to do is we're trying to Make it easier for Google to figure things out. We're trying to connect the dots for them So what this does is it actually ties together your website Google Maps your physical location in the world and your Google business listing because this information The the name of your business and those reviews are being pulled from your Google business listing. So here's how you do that search for your business Click on the map icon and These slides are all posted. So I'm going to go through this pretty quick But click on the hamburger menu once you're taking Apple Maps Share or embed map And then you get this code and you can customize the size of it They've got three stock sizes, but you can actually put in custom dimensions for pixels Once you do that you get this so you can just take this code You can copy this code and just drop it into the text tab on the location page of your website or whatever page You're trying to put it on All right, so citations moving on here Citations are Basically glorified directories web directories used to be important for rankings not so much anymore But they still are for local businesses and the reason is is that these These listings have your business name address and phone number and you're gonna keep hearing me refer back to that one over and over Today because it's so important And these are generally not listings that you've created They get pulled from all sorts of data. They can be pulled from 20 year old business licenses Which is where some of the problems come in so Name address phone number consistency probably more so address and phone number consistency are really important Business name it doesn't matter. I mean you're gonna have you know Some people may have LLC or ink appended to their listings to their names some on some listings and not on others It's fine. Google can figure that all out but Google crawls the web and they look at all these directories they look at super pages They look at yellowpages.com they even look at places like Yelp and Facebook and they're crawling the web and they're compiling this information There are algorithms looking at all this information your business name address and phone number If you moved some time in the past or if your phone numbers change then that can create problems because if Google finds Half of your listings have your old address and half have your current address You're probably not gonna rank very well because Google doesn't want to take a chance of sending someone to the wrong location A business that's gone out of business. That's moved. They don't want to have them dial the wrong number So this can definitely impact your rankings and it's primarily again an issue if your address or phone number has changed I suggested you go to Moz comm slash local There's a check listing button there and you can look and see across all these listings What the consistency is and then if you do need to go in and correct these you can go in and claim the listings Just like you did with Google and these other these other listings Fill them out thoroughly if they let you Link to social media profiles if they let you write a description if they let you add photos Then you want to do that it is helpful to have a well-developed profile on these sites and Then on your website, what can you do? Again name address phone number in text on every page So the footer is a great place to put this if that's the most appropriate place on your site but it is important to have there and When I say Name address phone number in text, I mean not just in a graphic, you know If you've got your business names there It's part of a graphic image in your header, but the business name doesn't appear anywhere else on the web page It's not in the HTML code then you can see where that could cause a problem for Google and understanding things All right reviews Reviews can make a huge difference for you. This is a search that I did recently For franchise attorneys in the Atlanta, Georgia area and you can see these guys ranked number one Shyptosik great, right? Well, who's getting the clicks? Yeah, exactly. So those review stars really draw your eye the second results probably getting a lot more clicks than the first result People can make a very quick decision about your business just on the result is something like this when they see those review stars My number one tip for reviews is to ask for them. Ideally, you're asking every one of your customers for reviews the businesses that have Negative reviews for the most part are the ones that are not asking are not proactively asking for reviews because Who's gonna leave a review who's gonna take the time to do it the people that did not have a good experience there, right? So the best way to increase your reviews and increase the number of positive reviews is just to ask people for them I like using a feedback Solicitation process the one that I really like is get five stars calm and that's what the five spelled out I don't get any money from them have no financial interest in it I do have most of my clients on on their service though It's ran by some of the top local SEO people in the country. They do a great job of keeping up with Google's terms of service Schema markup that they can generate from reviews that you can embed on your website all sorts of things so It's a great service. I think it's like 30 bucks a month for a single location Handle negative reviews with care.   Don't threaten to sue them there's a lot of ways this can really go south for you really quickly and Don't stress about being perfect one of the really interesting things about reviews is that Businesses that have average ratings in the 4.3 to 4.7 range have a much better click-through rate than businesses that have a Five-star rating because when somebody sees like a hundred five-star reviews and that's all business has they're thinking I wonder if those are fake so don't worry if you get a four-star review or a three-star review or even a one-star review Sometimes people want to know what somebody didn't like about your business where they just are they just a crazy cranky idiot? Did was the parking lot full was the Wi-Fi out they want to know it's okay Don't incentivize reviews do not offer discount do not offer freebie anything like that and then Yelp Yelp is really an interesting case Yelp doesn't want you asking people to leave reviews Google and Facebook and these other services don't care, but Yelp says don't ask customers for reviews period and it doesn't help anyway to ask customers for Yelp reviews really because Most of them are gonna get filtered out Yelp's gonna Yelp filters aggressively So if it's their first Yelp review ever or maybe even their 10th Yelp review ever They may get filtered out which is why a lot of businesses have just a few Yelp reviews And they have a lot of negative Yelp reviews there But there's a trick here that you can do It only works if you have a physical location if you have a storefront You can create on your Yelp business listing you can create a Yelp check-in offer And so somebody comes in with their phone. They hold it up. They say, you know, I'm claiming this claiming this offer whatever it is and Then within about 24 hours Yelp is going to send them a notification saying how is your experience that you know? Joe's barber shopper wherever they went So it's okay for Yelp to ask people for reviews, but not for you to ask people for reviews And I kind of understand their perspective really what they're doing here is they're making sure it's not a fake review They're making sure that the person actually was a customer of business and had an actual experience there. So That is a great way to build Yelp reviews if you have a physical presence if you have a storefront or an office people come to So again tips ask for them. It's the best way to get reviews and Then on your website It's helpful to include testimonials. I would not restrict them to an interior page and just have a link in the menu I've looked at analytics for so many sites and I can tell you that those testimonials and review links in the menu Just don't get many clicks at all. It's way down the list of pages people click on The best way to do it is to embed some testimonials or reviews or snippets of them on your home page And then if you want to have an interior page or more you can link to those The get five stars system. I was talking about has a widget that you can embed on your site You can also do things like this. We talked about the Google map that'll pull in reviews Yelp has widgets like this that you can use All right links Links back links links from other sites to yours have always been important ever since Google first started You know the their page rank algorithm initially one of the big things about their algorithm was They looked at links from other websites to yours as a vote for your website So these are still a major ranking factor It's one of the most important ranking factors that Google has and for local SEO local links are really critical It's great to have links from the New York Times and Southern Living and all and they will help you But if you can do all these other things we're talking about right and you have a few solid local links That can make all the difference in the world that may be all it takes to propel you to the top of your category Now I'm talking about different ranking factors for local SEO and different things that influence it But another way to look at this ranking factors for the map pack people talk about relevance proximity and prominence Relevance you can't do anything about if you're an electrician you're not going to rank well when somebody searches for plumbers Proximity you can't do anything about The searcher may be 50 feet from your business or 20 miles from your business. You're going to rank better if they're closer to you Prominence you do have control over though prominence mainly comes down to local links and local media mentions So how do you go about getting those? Non-profits a lot of times will link back if you support non-profits charities in your community a lot of times They'll link back to the businesses that support them Get to know your local bloggers. They're a great resource Ideally you get to know them before you Ask them for a link or anything But if you have something newsworthy that you know, they might find interesting and share and please send it to them Business referrals if you are a refer and you're constantly refer referring people to a gutter business or Exterior painter and you're sending them a lot of business then ask them if they'd be willing to link to your website If you are sending them a ton of business, they're probably going to do anything. They can to keep you happy Chamber of Commerce and Better Business Bureau links Those are great to have they'll cost you a few hundred dollars a year, but they're really good If you offer discounts for seniors veterans and students that is another place where you can often get some local links sponsoring events neighborhood festivals Sponsoring Youth Athletics is another thing you can do Soccer team little league team Here in Asheville we have this thing on the the Mountain X which is a weekly newspaper We have this thing called the best of WNC awards and If you're in the area or if you have something similar in your area One thing you can do is you can get someone to nominate your business for an award And then if you have a good social media following you can hit that or email marketing list Which is a great thing to do as well You can Hit your social media following you can say hey, would you be willing to vote for us for you know best of WNC in this category The people who went I think the top three in each category actually get an article on the website On the Mountain X website I guarantee you that a lot of the winners are doing this using this process to get those awards So it is something you can do and then on your website having a well-functioning Attractive website is a great thing to have because people are not going to want to link to your website if it's not and Then of course great content also attracts links All right, and then things you can do on your site other than what we've been talking about There's a lot of offsite factors in local SEO as you can see all these things before Have to do primarily with things you can do off your website Again Just want to reiterate a couple important points here homepage text really matters if you're trying to rank in the map pack for certain keywords and Then name address phone number and text on every page You want to have prominent contact information I love seeing for local businesses I love seeing the phone number first thing when I get to the website right there on the header We talked about being a good data source for Google You can list your hours of operation on your Google business listing, but have them on your website to make them easy to find The footer is a good place for this If you have major groups of services or major products that you offer major product groups Then consider having a page devoted to each of these major service categories And I mean a well-developed page not something with 50 words It says you know hey we do exterior painting and another page says hey We do interior painting you know lots of pictures lots of information You want to be sure your website's mobile optimized It's 2018 Please be sure that your website looks good on desktop tablet and phones Over half I actually think this is over 60% now of all organic search happens on mobile You want to have a tappable phone number on your website? So and I don't mind if you pull out your phone and look but when you put your phone and look for your business Go to your website Where's phone number is it right there? Do you have to scroll? You have to hit the menu button how many clicks do you have to do how many taps do you have to do before you can actually find the phone number? Ideally, it's really super easy to find Okay, now that you found it try tapping it Did you miss and actually hit the Link to the about page or something instead because you know your fingers too fat. That's actually what we call a Tap target. That's too small. So make sure That's not an issue and then let's say you finally actually managed to tap that phone number. What happens? Does it dial the number or does it not do anything? Does it just highlight the text or nothing? Try it on an iPhone try it on an Android phone Sometimes some of the easiest wins in an SEO is to just improve conversion Optimization and this is conversion optimization when you make it easier for people to reach you and then you want to Make it fast make your site blazing fast This is from Google 53% of visits are abandoned if a mobile site takes longer than three seconds to load half of all visits I Guarantee you that the average load time for websites all websites is way more than three seconds Ideally, you know your page is going to load in one two three seconds But too often I see things like this is from web page test org and There are a lot of different places out there to test page speeds Some of them are very optimistic Pingdom always says it loads faster than it seems to but This one seven point nine nine three seconds for load time twelve point two four five seconds for fully loaded and If we're talking about how long until it's interactive and you can scroll or you can input information Into a contact form or something. It's probably longer than that I blocked out the URL of this website, but this is not an uncommon occurrence Make sure your site secure That's HTTPS and not HTTP Google Chrome about a month ago started throwing up this warning for any websites that are on HTTP Not secure so you don't want that I want to close by talking about expertise authority and trust signals Google's rolled out a few updates this year There were a lot in April and May that dealt with site quality and expertise authority and trust signals But there was a massive one in August August 1 seems to hit health care sites more than Others, but it really did seem to hit pretty much across the board Probably one of the biggest updates they've done since Panda and Penguin Expertise authority and trust signals are more important for what they call your money or your life sites So if it's a finance site An e-commerce site where people can spend money on the site or if it's a health related site or even you know Something about parenting or something like that. So These become more important, but I think expertise authority and trust signals are important for all sites So expertise and authority signals, what can you do? You can have an about the author box You can have author bios talking about who's writing the content on the site Highlight your degrees credentials certifications years of experience awards anything you can do Publications if you're a published author or if you write for other websites, you can mention that Just generally talks talk about what makes you an expert what gives you authority in this subject area and It doesn't have to be degrees and credentials and things like that It can be life experience and Google is aware that a lot of times we're talking about life experience here for trust signals It's a little different You want to make sure your site secure Have a privacy policy WordPress has a stock privacy policy that you can add to your site now Having about page a well-developed about page not just a page that says hey We're three guys in a basement in Asheville doing web design You know have pictures of the people that are involved You know give some of your back story talk about your business in detail Contact information can people find contact information on your site? Is there a way for them to actually reach you phone number email address street address? Those things provide more trust that you're legitimate business Again, you can highlight membership certifications licenses and I put this as a trust signal also because like on your home page You know you can have You can link and have the logos for the Asheville Chamber Better Business Bureau certifying agencies if you're an IT provider, you know, you can show your certifications there and Then reviews and testimonials is great to be able to embed those on your site as well and show those and again The home page is a great place to do that So those are the five components of local search And this is me. I've got a local business in town local is where it's at comm I do SEO for folks mainly local SEO and My email address is rich at local is where it's at comm and my Twitter handles at rich owing's And I do kind of a curatorial feed there. I only post two or three times a week But if there's important things happening in SEO in the world of SEO important SEO news I do this to keep my clients updated. I try to post about it there and The link to the slides bitly slash SEO goes local 2018 so I've been accused of talking faster pretty blasted through that way too quickly, but yes Yeah, the the question is is there a benefit or a hindrance to using? Top-level domain something other than comm No Generally, there isn't I mean it may influence click-through rate if people are more familiar, you know with comms and things, but Google says and I've seen I mean I've seen studies saying otherwise But I don't trust any of the things the things I've all seen have been sketchy I'd say no, I don't think it makes any difference at all Yeah Get five stars comm with the five spelled out post now Yes Okay, the question is what can I say about Google guaranteed ads so Google I'm trying to remember the exact term Google started a Service It's paid ads basically for service area businesses. They started focusing on Businesses that had a lot of scammers Locksmiths and things like that garage door companies and They started rolling it out in major metropolitan areas I think Greenville Spartanburg has some now and it says It comes up above the map packet says Google guaranteed So but people are paying for this service that the service area businesses are paying for these listings apparently the for most businesses Apparently the the economics of it are pretty good I've seen people saying that you know, it's very very low cost per lead in doing that They do they have to a background check on everyone in the business So, you know, there's there's a lot of things says here today that I think it's I think they're calling it local search ads maybe so Yeah The question is how often do you need to go in and check these major listings? Great question. I Would certainly do it. I do it fairly often. I mean if you can do it weekly or something. I think that's good You certainly don't want to let more than six months go by without doing it I noticed like being places recently when you log into your dashboard there, they'll say these are listings that we have Low Trying to think up here. These are listings that we don't that we have low confidence in Because they haven't been updated in a while and you just have to go in you can even go in and make what's called a null edit Where you don't go in and change anything, but you go in and click on a field and then do the save button So they know that you've gone in and logged in and done something there But yeah, I would do it as often as you can I think you know weekly or monthly never go over six months without doing it Not that I know of it I mean as long as you're actually pulling in that business information and you're able to pull in the business name and the reviews and all I don't think there's any benefit to going one way or the other


itively, but it's just not a simple response. That's great. Thanks, convener. That's me. You seem to have lost the convener. Paul? Thank you for coming on to my questions anyway, which is maybe deeply timed. I'll kick off this section where we're looking at national development. I just wanted to reflect on the fact that, within the national developments of the NPF, there are 18 national developments. That seems to me like quite a lot. I think that, very often, those things can become quite cumbersome. I would be keen to understand what kind of impact do we feel that those 18 are going to have on health and wellbeing, and I'll maybe start with Dr Leiser. As part of the process for developing the NPF force, we did an evidence assessment that looked at the potential for the national developments and how they impact on health. We concluded that all of the national developments have potential to impact on health. From a public health perspective, I think that the developments do have the potential to have an impact on health. In terms of the actual number, that's a difficult question to answer. I've only looked at the individuals as individual developments. I'm fairly comfortable and quite positive about what they say about health impacts. I'm not seeing any other panellists wanting to come in at this stage. I'll maybe move that question along a bit. Should the impact on health and wellbeing be given equal consideration to, for example, the impact on the climate, and the climate emergency, because we know that there's a huge amount of focus on that at the moment? I can see that Irene Butaman will bring you in at this stage. I think that the impact of the national developments, of the policy of the strategy, in every case, we need to be looking at the impact on both of them and achieving that triple wind that we keep talking about at the moment. When we're looking to do something that is focusing on climate, and the MPF is quite clear that its primary guiding principle is around climate, we make sure that we're not having unintended consequences that are negative on health, but we can achieve them both. It's more important that we work in collaboration to make sure that we're delivering on them all. It shouldn't be at the cost of one or the other or prioritising one or the other. I believe that we can be doing both of them. If we give ourselves a little bit of time to collaborate and talk through around knowing what it is that we need to achieve in those places and how we can do both. Thank you. Jamie Pierce wants to comment on those issues as well, Jamie. Thank you. I very much agree with what Irene Butaman is saying. I would also add that applying a public health perspective on the national, the 18 national developments, the question arises to me as to how were those chosen. It comes back to your supplementary point about making sure that health is a key principle there. If health was a key principle in selecting those 18 national developments, it would be good to know how those decisions have arrived. Perhaps it's been slightly sceptical that health wasn't a key principle in deciding upon them. For me, it comes back to our conversation at the start of the committee meeting that we make sure that health is up there as one of the key strategic drivers here. We think through the benefits of health and wellbeing inequalities in a forensic way and target them throughout each of those national developments. Thank you very much. The convener is just in the process of re-bitting, so we will continue with myself. We are going to move on now to questions from Stephanie Callaghan, and Stephanie is going to look at outcomes. Thank you, Paul. Earlier on, I already mentioned the work that the Improvement Service and Public Health have done around spatial planning, health and wellbeing outcomes. How can the outcomes proposed there be embedded in the framework so that they are going to be consistently used? Yes. Where we already have a set of policies in part 3 of the national planning framework, the place and wellbeing outcomes provide an awful lot more clarity than what is given at the moment within those sets of wordings. We have aspects such as policy six talks about the design and the quality of a place. I think that that is absolutely crucial. I think that we could be using the place and wellbeing outcomes wording itself to give much more clarity on what are the consistent, comprehensive things that we need to be considering in order to make sure that everybody is starting from the same hym sheet, essentially, rather than debating it over time. That is where they can be embedded into that policy. At the moment, we have wordings of things like sense of joy and a feeling to want to play. Those are not wordings that planning officers determining major applications for change in areas can use. They need actual wording that can enable them to confidently make decisions. They need that backed up with evidence about the inequalities and health inequalities in an area. Very much they need that confidence of wording that is now being established in the national planning framework. My memory back when we began the process was that the national planning framework would take a lot of the burden of local development plans by putting a lot of the policy once for Scotland up there nationally that could then be used so that we could be producing slimmer and more agile local development plans in order to speed things up and move things on. I just do not think that the level of clarity that is sitting in the national planning framework at the moment could be used like that. That is certainly what I am hearing from others across the board. Taking the wording of a very strong example of what we could be doing would be beneficial and seeing if that needs to be augmented into the specific interventions that would need to be taken in order to deliver on those place and wellbeing outcomes. I think that what is important is that if you looked at every local development plan across Scotland right now it would have some of those elements in them but it would not consistently have them and it also has from my own experience talking to planning officers across Scotland because we support them with a planning skills series and we support heads of planning as well is that they frequently do not have the confidence to apply them. Back to what Matt was saying earlier they did not feel they had the teeth to confidently say that you are not providing a good density with good quality open space and all of the elements that we need that we know we need to create a really successful place, you are not doing it so we are going to turn you down. Where councils have built a reputation of doing that they can eventually start to make a turn in the kind of applications that are coming into them but that takes time and that is what concerns me is that we need to get going now so embedding that kind of wording and that quality would enable us to do that now. That is really helpful, thanks Irene. I should say that I am a councillor at South Lancer Council still currently as well, not longer on the planning committee but I was previously there too. Okay to just follow that up convener with another short question there. Yeah sorry, I will just step in at this point and say that the convener is now with us again so after my five minutes of fame I will pass back to convener. Thank you. Stephanie, before you ask your question, Dr Leather and Professor Pearce wanted to come in on your initial question. Can I bring in Dr Leather first please? Yeah thanks, so just very quickly on top of what Irene has just described, what the health and wellbeing outcomes allow us to do is very clearly describe what a healthy sustainable place looks like in its totality. I do not think that that is really clear in any of the documentation that is being produced. So the health and wellbeing outcomes are very, very clear. If you want to produce a healthy sustainable place, these are the 14 things that that place needs to achieve. It is really clear in that respect. So I think that there is an opportunity to embed those places of wellbeing outcomes in the guidance that is being produced and consulted on the moment around LDPs. Potentially in one of the annex we could list those outcomes just so that local planners, so that local developers, those involved in the planning system, can really properly understand what a healthy, sustainable place looks like. Thank you. I will come to Professor Pearce. Thank you. Just to add that I think it is important that these are tied to the ways in which the planning framework can affect very concrete pathways. So, for example, obesity might be one that is identified. It is important that we think about the pathways, so one of the pathways might be about improving access to nutritious food. That might be one way that we capture it, as well as the health outcome, which might be reducing obesity levels amongst school-age children. That would be an obvious example. I think that it is important to think through the steps and stages through which the planning system can affect it and the strength of evidence connecting the two and making sure that those are informing whatever those outcomes are. Thank you. Stephanie. That is great. Thank you very much to all of you there. Now, earlier on, we had Dr Booth and Jacqueline Lynn—I do not know if you were all here for the beginning of the committee—for the first panel that we had there. They mentioned and really stressed the need for infrastructure for women and young girls to be able to be active in their communities and feel safe when they are out in the community. I wonder if you feel that that is something that has been adequately addressed or if there should be some more focus there, thank you. Thank you. And again, I go to Aimee. Thank you. I think that that comes back to what I was saying earlier about mobility as well, is that when we are looking at any major proposal for change, we need to be running it through the lens of different population groups. That is why, at the bottom of the place and wellbeing outcomes, it lists those population groups, one being women, one being young people. I think that it is crucial that we know that open spaces require a different set of requirements if we are going to get young girls in particular to take part because they have a different set of asks from that place. We need to be considering that, and we need to also—and that comes to comments that are made within the policies about equalities as well, where it says, you know, we need to talk to communities in an appropriate and I can't remember the other word, manner. We really need to be finding, making sure that we are talking to all parts of communities or talking to our community planning colleagues who are aware of all parts of communities and their needs as well, so it is an important aspect. It comes back to that wellbeing economy measure, doesn't it, of Catherine Trebek, about 12-year-old girls being able to cycle to school as a way of monitoring the success of a country, rather than it being purely about GDP. That is absolutely crucial. Thank you. I did promise if we had time at the end that I would allow Emma Cymru to come back in for her very targeted and very brief supplementary. Emma, you wanted to ask Dr Leather a question? Yes. Thanks very much, convener, for indulging you. It is for Dr Matt Leather. He has mentioned the place standard tool, and he describes, Matt Leather describes, the 14 questions in this framework that aims to let communities and public agencies and voluntary groups find aspects of a place to target the health and wellbeing and the quality of life. This tool, how do we know that people are aware of it and that they are using it? Yesterday, I called the Ffrisian Galloway planning department and they were not aware of the tool, but they were certainly going to look into it. How do we ensure that tools such as this that can support better planning for public health are available and are used? That surprises me, because we know that every local authority now is using the place standard tool. We have a national alliance that brings together people using the tool. We have representatives in its local authority areas that we engage with about the place standard tool. It has been used literally hundreds of times across Scotland. We have a very accessible website. We have had international recognition for the place standard tool. It is used in literally dozens of other countries. Obviously, we can rest on the laurels. We will always need to do more. If there is something that you specifically think that we need to do to get that message out there, if people do not think that that message is not getting out there, that is something that we specifically can look at. However, I am quite surprised by that, because as I said, I know that we have a national alliance and that we have contact with all the local authorities and that they are all using it. That surprises me. It is good to hear that it was only one person that I spoke to, so it might be worth me following up on a wider area as well. Thank you very much. I want to thank our three panellists for their time this morning. Very interesting discussion that has given us a lot to think about, but that is the end of that session. At our next meeting on 1 February, the committee will take evidence from the Scottish Government on part of our inquiry into health and wellbeing of children and young people. We will also take evidence on two common frameworks, but that does complete the public part of our meeting today. Thank you all.


Hi there, this is James Swannick and you're listening to the alcohol-free lifestyle podcast where you learn how to take that control over alcohol and live a life of health wealth love and happiness Are you scared to quit drinking?  Are you scared that you'll be losing this friend of alcohol that you've had so many years at the end of a night? That you think believes you have your stress or anxiety. I get it My name is James Swannick from the alcohol freedom formula. I've helped tens of thousands of people around the world now quit drinking There's some free resources down below for you. I get it.   Yes But what I found in helping tens of thousands of people around the world is that people tend to have a fear of success a Fear of who they'll actually become when they live the alcohol freedom lifestyle When they are clear of alcohol and have clarity and focus and energy and productivity Then they actually step up and start achieving their dreams. 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I have some free stuff for you If you go to James swanik.com forward slash guide I will send you my formula for reducing or quitting alcohol If you'd like to watch the video versions of these episodes then you can watch them at my youtube channel Which is at James swanik if you'd like to send me a direct message on Instagram You can do so at James swanik if you would like to try a three-day challenge a free three-day challenge You can go to James swanik.com forward slash three day challenge If you would like to try the 30 day no alcohol challenge You can go to 30 day no alcohol challenge if you would like to schedule a 15 minute Exploratory call with one of my coaches to see how we may be able to help you in your alcohol free journey You can go to James swanik.com forward slash schedule and my request is if indeed you enjoyed this episode Or you have enjoyed the podcast Would you please go ahead and rate the show in iTunes and would you please write a review a review might just be a sentence saying great? Listen, hey, this was fantastic. Oh, I really enjoyed this whenever you give a rating whenever you write a review it surges our podcast up in the rankings enabling more people to see it and hear it and Potentially inspiring someone out there to reduce or quit alcohol and potentially transform their life So yes, while it does help me to get ratings and to get reviews You will actually be directly contributing to helping someone's life by having them discover this podcast So if you are open to inspiring others and to helping me in the process Would you please go ahead and give this episode a ranking and would you please write a review? Thank you so much for listening and I will catch you on the next one


We have five more minutes and we'd love to engage you a little bit in just being, as Ann said, more intentional leaders and working our networks to shorten these, the times to having good ideas spread. So we have one question for you and you can stand up more than once. So which roles do you see yourself playing in this movement or in this network? So first it's are you an information provider? Can you stand up if you see that you're playing this role in this network? Okay, pretty good. A lot of people. Great. Okay, what about if you are an implementer? So do you change policies or practices through your work? Stand up. Great. Okay, and wonderful. And the last one is are you a storyteller? Are you helping spread lessons and inspiration? Okay, great.  And if you only stood up once, you might think about what else roles you might play in those other categories because I bet you have lots of strengths that you haven't even tapped into yet. Okay, another question we have is where is your work focused? We kind of heard this in the introductions, but that was where you're from. So this question is where are you actually working? So we're going to lump these a little bit. Stand up if you work in the Americas, North or South America. And Central, yes. Absolutely. Didn't mean to slight Central. Okay, great. And what if you work in the polls, Antarctica or the Arctic? Okay, a smaller group, but hearty. Okay, great. And what about in Europe? Okay, great. Yes, sort of. Okay, what about Asia? Yeah, okay. Okay, great. And then Africa? Yep, we have different sides of the room tipping here. We're going to work on Europe. Yeah, and Australia? Okay, great. And then what about globally focused? Okay, wonderful. We have pretty good coverage. I mean, there's people obviously farther flung who are working in these areas that aren't here with us, but that's a good scope. Okay, now we just have three questions and we're going to open it up and pass some mics around. So this is just to get you primed to be thinking over the next couple of days and we'll just take a couple of answers from you now. But as part of this being more intentional as our roles in this network, we wanted you to think about three things. One is who's missing from our community? Who's not here literally but mostly figuratively? Which types of regions or types of sectors, civil society, NGO, business, governments is missing from our group? And then a second question is what do you hope to get out of this network? What do you hope to learn from people? But also, what do you have to give? What do you have to share? So we're going to pass some mics around. And if you'd like to share any reflections on these questions, we'll take a few responses. Thanks. Hello. Hi. I'm from Mongolia. I work for Wildlife Conservation Society and Mongolia Country Program Director. My short name is Inky. Wouldn't go with the long name. So I saw on the chart there's half of the representation here is from academia. Another quarter is from non-government, and I'm the non-government representation, as well as I saw there was government, private sector. And the work we do for sustainable development in Mongolia engages a lot of herders or the local citizens. And I think we are missing the people, the actual people in the ground where we're trying to make changes at this conference. Yeah, great point. Thanks, Inky. Anybody else? Oh, yeah, down here. There's another mic here. Hi. I'm Javita Delo to the Ronin Institute. I do legal anthropology. I noticed that what's missing here is we have a great amount of international representation. But our domestic representation maybe is a little bit lacking. As far as equity issues and environmental justice. And I know it's a difficult area to get into, but I think it's an important one. And finding ways I hope to be able to share with you a way to include equity into your model. So that's what I'm here to help with. That's great. How about that? I'd like to see more industry here.  It's awesome to see fashion industry, Helen, for being here. But I would like to see more of those companies that have such an impact on the ground with their supply chains. How about one more? And then we'll keep these discussions going over this week. Yeah. Hi. In the same way about industry, I also find there's somehow an under-representation of governments that are the ones that have sometimes the power to plan and change policies. So in that sense, also, I think it's something that we need to work more. Thank you.  Is that okay for you guys? From my side, I think from finance institution also. Because like green economy needs knowledge like how to bring finance institution to be part of this. Yeah, great point, Berano. Thank you. So bring those friends next time. Yeah, bring friends. And you'll see some of these missing groups over the course of the symposium the next couple days. We have some, but I think you've brought up some really great gaps in our community that we want to try to grow. So as Anne said, bring your friends next time. Shorten those degrees of separation. Thank you so much for listening to us and engaging. And now we're going to turn it over to Gretchen and a Chinese delegation panel. Thanks.


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