Yeah, you guys missed Adams talk earlier all clients suck, right? Yeah, okay. All right. Let's time. Let's get started So we're gonna be talking about mastering the client consultation. My name is Nathan Ingram. I am from Birmingham, Alabama Yeah, how about that? I'm gonna I'll be slipping in a y'all every now and then is that okay? Is that allowed up here? Okay? I'm the host at iThemes training.  It's like being at word camp all year. So the kind of talks you'll hear Here is the kind of things that we do online all the time I'm also the host of the WP business podcast, which is a little premature It's gonna drop in about three weeks if you work with clients is the podcast designed for People doing wordpress working with clients. How about that? It's my WP business comm if you want to sign up there I'll send you an email when it drops. I'm also a business coach for WordPress freelancers I've been doing that since 2014. It's a lot of fun My passion is to help WordPress business owners grow and blow up the common obstacles That's one of the reasons I've given this talk today and last of all I myself had been a freelance business owner in the web space since 1995. That's ancient I realized that's when I built and sold my first website and I've made a million mistakes since then so I Used to start a talk like this with a slide that says I am not an expert But now decided that I am an expert according to dr. Niels Bohr Who says that an expert is a person who is found out by his own painful experience all the mistakes a person can make in a Very narrow field by that definition. I'm an expert So if I can help you not make the same mistakes I make have made Then that's why we're here today and a lot of the times a lot of the places we make mistakes as WordPress business owners is in that first Initial client consultation the coffee meeting right where you're meeting with a client the first time trying to figure out if this whole thing What this project is about so here's what we're going to talk about over the next, you know, 40 minutes or so The first is why you desperately need a strategy for client consultations And I promise you desperately need a strategy Then we're going to look at why are we doing this to begin with what is the purpose of the client consultation? Last of all we're going to talk about the scope strategy, which is really the meat of the presentation By the way, I love talking about clients. This is my second most favorite talk. I give on clients I'm glad you asked that question. I actually wrote a book about it. It just dropped last month on Amazon It's called dealing with problem clients building for instance fences around friendly monsters It's a lot of fun So it's out there on Kindle and in print and I may give a couple of books away today depending on what kind of time Okay, so we are going to pause for questions at the end of each section Okay, also you can tweet at me if you'd like. I'm at Nathan Ingram on Twitter in the hashtag WC Dayton and by the way so that you don't have to furiously scribble if you're typing Pay attention download the slides later Nathan Ingram comm slash WC Dayton There you'll find all the slides everything you see on the screen is there as a PDF also at that link You can get a one pager of the whole scope strategy So everything is put into one page. It's right there. Go download it. It's there There might also happen to be a link to this book That's all right, so but that's all there for free check it out. All right, so why is it important to have a Strategy for the client consultation. Why is the scope strategy important?  There's a Starbucks about a mile from me that is like my second office. They it's like cheers They know my name So I'm sitting there and I'm thinking okay This client has real potential right like this is gonna go.  It's great. Love dogs. No problem, but 45 minutes Give me a break So I've spent 45 minutes with this client and we finally get around to talking about the website This person has no idea what they want. They have no goals. No, they don't know what they want So I've just wasted an hour of my life with this person So have you ever been in a situation where you spent hours talking to a client and gotten no queer that sounds familiar Yeah, me too. Okay, so I'm sitting in my car one day, and I just Meeting I just met with this particular client, you know, I'm thinking about you know, this is going really well and You know it's It's been a great meeting and then I'm sitting there and I'm thinking oh my gosh, I forgot to mention the fact that I Offer WordPress management services We talked all about their website and I didn't talk anything about Recurring services on the back end and if I've learned anything over my years of working with clients It's that if you're gonna sell a WordPress management plan security backups hosting any that stuff You got to start at the first conversation. You can't add it on later. They never buy it It's got to start at the first conversation So I'm sitting there in my car and I realize I forgot to talk about this So have you ever gotten through a meeting and realize you forgot to cover something that was important for the project? Me too, that's why you need a strategy for that first client meeting. How about this? I'm checking my email and I'm waiting. I'm waiting. I'm waiting for the client to respond after I'd emailed them a proposal And I got agonized over this proposal, right?  Okay. It's thirty five hundred. No, no, no, no, $4,500. No, no, no 41 20 no, no, no thirty seven seventy five. That's yeah, right? You ever do that anybody else do that? Yeah, okay So I'm sitting there and I finally get the email and the client says wait a minute. I Thought this was gonna be like five hundred bucks So if you ever met with a client and spent time agonizing over a proposal Only to realize you're way off the client's price point Yeah, me too That's why you need a strategy for the first client meeting You've got to take control of the meeting.  I don't know what your hourly rate is But that's what you're investing my hourly rate for web work is a hundred sixty five dollars an hour So if I'm gonna spend time with this client and invest an hour in this initial client meeting It is as though I'm spending a hundred and sixty five dollars on that client You're spending your time you got to make it count and if you'll make that switch in your mind this becomes incredibly important Incredibly important how much money if you put a dollar per hour How much money over the last year have you wasted on clients by spending too much time in the first meeting and getting no return on your investment? Far too much probably right Okay, so let's talk about what is the purpose of the initial client consultation? Why are we there to begin with now? The first answer is we're trying to sell a website, right? Most of us that's pretty I mean why else do you meet with a client? You're trying to figure out what they want and sell them something and that's part of it, but it's not the whole thing It's not just a sell a website. I would submit to you that the first meeting with a client is like a first date Okay, you've got to be sure that this relationship is going to work How many of you have worked with a bad client? Yes, okay, we all have if you're if you're working with clients you've had a bad one That's why I call them friendly monsters in this book You've worked with bad clients. Okay. Now. How many of you realize at the very beginning from the first conversation This was a bad client You did it anyway. Yeah, so we've all done that too, but so here's the thing You got a position this first meeting like a first date You are getting the best version of this client that you're ever going to get It's like a first date. I mean you go and you know, it's been a long time since I was dating many years My wife and I'll celebrate 25 years this year whoo-hoo. We made it But you know so way about you know, but when you're meeting with the first day You think about you're on your best behavior and the client consultation is that way So you're gonna figure out if this whole thing is going to work Now let me let me talk about what the client consultation is not because a lot of times It's easier to define what something is by figuring out what it's not first. It's not just to sell a website That's part of it, but it's not the whole thing First of all, it's a test the waters test the relationship. Second of all, it's not to refine the client's business plan How many of you have spent time with a client and you realize I am offering business consulting to this person? Yeah, by the way, that's a separate service And you should be charging for that If you have the ability to do that kind of thing the website may need to come later We'll talk about that in just a minute. You are not there to refine the client's business plan How much have they committed to pay you at this point? $0 Okay, that's a whole other call Also, it's not to answer how questions This is an important distinction how questions are intellectual property I'll answer all the what questions all day long. What are we going to build? What does it need to be? What does it need to look like those are free? How questions cost money? How questions are intellectual property?  What is the purpose of the client consultation? I want to give you a very easy to remember acronym. It is simply scope There's five purposes of the client consultation each of which is one of these letters Now we're going to do a deep dive into each of these in just a minute But the first one is easy the essence scope. Are you ready for this? stands for scope you got it Okay, this is the easy one right the essence scope stands for scope the first thing you're going to do in the client consultation You're trying to learn enough about the project to create a proposal for the client now for most of us That's what we're doing already Where they're talking to the client we're trying to figure out what they're what they want What can we do just to gather all the information so we can present an intelligent proposal back to the client for what they're asking for Right sounds familiar. This is what we do but for too many of us it stops there I'd like to suggest there at least four other purposes The C in scope stands for chemistry You've got to figure out if this is the person you can work with and you better do that in that first meeting If you're in that first meeting and things are not going well It's time to gracefully exit and maybe suggest another web developer that could make them successful the O in Scope stands for ongoing ongoing services Explain the importance of the ongoing services you offering by the way you do offer ongoing services, right? Every single person who builds WordPress sites for clients needs to be offering WordPress management services If you're not doing that, I promise you you will not be successful in the long term It is virtually impossible To succeed working with clients unless you have some sort of recurring revenue Starting with WordPress management Contracts coming into your business That's a talk on its own in that conversation by the way has to start at the first meeting That's got to be positioned as part of the price That you're offering The P in scope stands for your process Set expectations early by walking through the process you use to create websites and you do have a process, right? If you don't have a process that you use for every client every project every time you need to work on that That's one of the most important things you can do Especially if you're just starting out you need to codify a process that you use every time and don't get caught in the lie That oh, I build custom website me too, but I do it the same way for every client every time There's a process and by the way that process has as much value as your end product to the client And if you have to explain that okay the e in scope stands for estimate and this is really the secret sauce in the strategy Estimate providing a ballpark estimate and getting client buy-in. We'll talk about that again in just a minute now Using this method last year I closed over 90% of the proposals that I wrote now always struggle matter of fact I set right back in the back corner debating on whether I was going to take this slide out and I literally I Gave this talk about eight times last year different word camps and every time before I speak I'll I struggle over this slide because what I don't want to come across as is some you know slick weird marketing That's not me. Okay, and those of you that know me. You know, that's not me, but I just want you to know this works Okay, now why MMV your mileage may vary But this works if you'll do this sort of process tweak it for yourself that use this sort of process this will increase Your conversion rate on proposals Okay, let's take a deep dive. You're ready The essence scope stands for scope We're going to learn enough about the project in order to create a proposal now again This is where most of us spend the entire time and that's good We're going to spend most of the time if you allocate an hour probably 45 minutes of it It's going to be on this step working through what the client actually needs now you may have a way to do this And if you don't you need to have a consistent checklist of questions that you ask for every client every project every time To make sure you don't forget something if you don't have a checklist You're going to forget something and Murphy's law says the thing you forget is going to be the most important thing that you should have Ask or you'll be sitting like me in my car thinking I forgot to talk about this Right, so make a checklist use it every time and I would suggest Doing it this way now do what you want. This is what I do. I Break the conversation up into five main buckets of questions And I like this approach because we can modify this depending on the client We're talking to in other words, you know, we can start with various buckets depending on what is most important to them There's a business bucket. We need to find out about them. There's a the purpose of the website There's the website itself. There's a launch questions and there's budget questions now depending on the client We can rearrange that Just for example, I was meeting with a client who is a local Entity of a national nonprofit organization. I Do a lot of work with nonprofits by choice Now if you know anything about local entities of national organizations, their budget is zero dollars Especially for marketing and so guess where I started the conversation Right there budget because we're not going to go any further if there's no company You can modify this based on the client now. I'm going to put a bunch of questions up on the screen here Okay, it's all in that one page download or feel free to snap or whatever But here's some questions you ought to ask in these five main buckets and again, turn this into a checklist I have a template in Evernote that I just duplicate for every client meeting check check check that make notes check check Do something like that so you make sure you don't forget anything So here's the business bucket These are the sorts of questions you ought to be asking to every client about their business What's your elevator pitch?  What's your answer to that question if they can't clearly articulate what they do in two or three sentences? You may have a marketing problem This person may not be able to articulate it and if they can articulate their business How in the world do they expect you as a web developer to do it? Right What do you do? What do you make who's your competition? Who's your ideal customer? Why do they choose you instead of your competition? What's your price point? How do you find your customers now? Do you have any existing brand identity? These are questions you need to figure out the answer to The goal of this bucket is to understand how much they Understand their business. I am constantly amazed at the number of small business owners and even Professionals who don't know who they're serving. They don't know why they don't get their market at all And they're hoping that well they say I have to have a website and that's going to solve all their problems But wait a minute if they can articulate the message of their business How can you a third party who build websites do that for them now? You may be able to you may have the marketing chops to help them create that but guess what that's different than the website That's work that has to happen first That's a marketing consultant and you may or may not be able to do that if you can't awesome That's the first thing you pitch to them then we create a website. Otherwise You're no different than somebody that's building, you know, do it yourself stuff on Squarespace If you can't help them to articulate their message to reach their market the website is not going to be effective Okay, those are the sorts of questions now and again by the way The client may not be ready for a website and marketing consulting Maybe the first step how many of you get stalled on content? The client takes forever to give you content for the website I you know, I've been stalled for almost two years for the client on content Years ago This is why content takes forever because if you're doing your job and you're asking the right questions about what it is The website is supposed to say The business owner freezes up because oh my gosh, I don't know how to articulate my message And so they sit there with the blank screen and they don't know where to start So marketing consulting maybe something they need at the beginning the second bucket of questions is the purpose the purpose bucket How does the web fit into your marketing strategy? It's remarkable how many times I get a deer in the headlight Look from that question when I ask it to a small business owner marketing strategy Don't I just need a website if we build it they will come You know that whole approach why should your ideal customer even come to your website? What are you offering them? What are your goals for the website that last one is the most important thing to figure out because we said earlier, you know The conversation about you know, we're not building the website for the client We're building the website for who? The clients clients the clients customers And so if at the beginning you get written down a great purpose statement for what is how do we know the website? It's going to be successful then The questions of is that shade of blue right which Lord how many have had that conversation? Those questions don't matter if they don't get you to the goal at that point We get into personal preference and quite frankly frequently I'll have a conversation with the client that goes something like this. We're not building this website to reach you You're already reached. I Hope I mean I hope you're already a fan of your own business We're trying to reach your constituency or your potential market So the shade of blue just trust me it the call to action button doesn't need to be blue It needs to be bright orange because that's what people are going to click Or whatever it needs to be Bringing conversation back to the goal. That's all on the purpose So get all that down at the beginning again by the way the client may not be ready for a website if they can't answer these Questions your step needs to be we need to step back and do a discovery phase Well, we're going to figure out all the answers to these questions that you don't know the answers to and a discovery phase Sounds really fancy. It's simply a list of all the questions. We're going to answer in a price to find those answers It's a scope of the price just like a project and at the end they get a nice report and That's what they pay for and from that we can now build the website and be successful. Does that make sense? Scope and deliverables for price. All right, so we've talked about the business We talked about the purpose now we get into the website bucket now for most freelancers This is all they ever ask about they don't get into any of the other buckets And if that's what you're doing you need to expand the questions you're asking But these are important right do you have a domain name? Who's our point of contact at your company? That's there's a loaded question here, but you want to know that am I working with an 18 committee or am I working with you? The business owner because that's important if there's a layer between me and you we're not going to be successful probably Who's our point of contact where will the content for the site come from? There's a huge assumption that's made by most clients that you're not only going to build the tech behind the website You're going to create the content as well And maybe you can do that But if you do it your price needs to go up or you need to bring in a copywriter and charge accordingly Most clients aren't qualified to write the content for their site In a way that is digestible by their target market Roughly how many pages will site include now? That's a soft question because you and I both know that in word presence copy paste boom published page done And so back in the day when we were doing everything by with HTML the number of pages was important today Not as big of a deal unless You're using a page builder in your hand crafting pages So I will frequently in a proposal, you know talked about we're going to create custom crafted pages for these sections And like there's five of them and that's going to affect the price point because those take a lot more time than just copy paste Publish right all right. Are you going to be blogging or sharing news items? Are you selling things online? There's another subsection of questions that come if it's going to be an e-commerce site Do you need an event calendar? Do your clients need to log in for any reason? That's a big question to ask because I've gotten to the end of the project and they go Where do my clients log in to get their bills online? Oh? What we need to talk about that massive assumption you got to ask all these questions at the beginning Do you use social media which networks do you have video you want to use testimonials? Do you have them already or are we going to be waiting six months for you to get around to asking your customer for testimonials? Are there any third-party? Integrations needed because if so then we've just added a zero probably at the end of your project depending on what it is Should the website simply be a credibility piece or do you want to generate leads from search results? That's such an important question to ask if you're not doing it now If a lot of clients don't need to pay for SEO If you build the website with good solid best practices for technical SEO on page and it's done well They may not need advanced SEO a lot of small businesses especially They don't have the manpower to deal with 20 leads a week off the web. They want one Some clients would be happy if they had three solid leads a month off their website You know if if people search my business name, are they going to find me? Yes, if you build the site, right? Virtually always just a word press out of the box as long as you're not intentionally screwing something up You're going to have pretty good technical SEO right off the bat just with the way word press feeds the information To the search engines do they need to pay for more? I don't know But that's a question to ask last of all this is the catch-all question This always ends this bucket of questions for me aside from communicating information and other things we've talked about Is there anything else the website needs to do? Because we need to know that is there anything else at all and sometimes later on the client They come back and say well, I thought it was going to do this would remember I asked you Is there anything else the website needs to do and you said no? I'm happy to do that, but it's kind of cost me Right Okay, the launch getting to the fun part There's some questions you need to ask about the launch of the website. Do you have a deadline and is it tomorrow? right How do you handle email?  Oh My gosh We stopped providing email services years ago For that very reason that's a that's a long conversation last of all Who will be responsible for maintaining the site after it's been launched because that's important Okay, the goal here is determining the timeframe and starting the discussion about those ongoing services last of all The budget bucket the budget bucket is hey, do you have a ballpark budget for this? What are we talking about here? Do you have $500 or $5,000 or 15,000 or 20? Yeah, what is it? Sometimes don't want to answer that question, but I simply tell them look I need to understand what we're talking about here because Maybe we can simplify or do things in phases if you have a small budget we can work with that We can build you something good and solid fit it in your price range and later We can expand to add these other nice things that you'd like to have what is by the way the decision-making process for Selecting your web developer for this project. How you know is are you happy you have to get three bids? Is it whoever you personally like are you just having to get a number of bids? So you can really select your next-door neighbor who you want to do the website to begin with What's the decision-making process? Is it you that's making the decision or is it your boss or some committee? What is that process like and when do you expect to make that final decision the goal here? Just make sure you're not wasting time. I Don't respond to RFPs simply because it's like too long. That's not my market You know if you're interviewing 10 other web developers probably not my client You know, it's not that I couldn't compete in that world But I just don't want to deal with the hassle and the length of time if you want to hire me hire me Let's go. Let's let's do the work Okay, so those are the five buckets of questions that makes sense any questions on this stuff that we've talked about so far before We go into chemistry Yes Okay, I'm gonna talk about that in a minute. Yep. We'll get to that if that's in the e of scope the estimate such as Okay, yeah, so what do you do if the client for the recording? What do you do if the client is wanting something? That's just not the best idea That's a so in the first Meeting you don't want to spend a lot of time there But it's a great test of the water for you to push back and go, you know for what you're describing That doesn't sound like the best idea. What if we did this and their response that that Their response to what you tell them in that scenario is going to tell you a lot about whether that's a person you want to work with or not Are they going to insist on having their own way or are they going to listen to the professional because if they push back? No, I'm probably going to start landing the plane in the meeting because they're not going to take this is a tip of the iceberg Yes At what point do you? Yes Okay Did you guys get that you see how important that question is? Okay, the answer to that question is the answer to this is the same answer to this question Which is how can you compete designing custom website sites when there's free options like wicks and we wouldn't square states? The answer is we're always a console The reason they hire us is not because we can put a site together in WordPress. It's that we can solve their problem They may not be able to fully articulate the problem But we may be able to help them understand it and then bring a solution that solves the problem to reach more customers to get more Whatever it is. That's the value you bring It's the reason why I'm hiring a tile person to come in and tell my bathroom instead of going to Home Depot and buying a bunch of tile It's the same issue I don't know if I'm answering your question or not, but you're always a consultant. That's the value you bring That's why you can charge the money that you're asking otherwise Send them to square space and let them figure it out. You know those websites look beautiful on TV But if you ever see one in person It's like me trying to do tile in my bathroom one's gonna be like a my wife's gonna go. This is not gonna do Yes I'm gonna answer that in just a minute. Yeah, we'll get to that at the end. That's the e-part Yeah, okay, so let's press forward here because I'm running short on time. Actually, I didn't realize So let's talk about chemistry.  They respect your opinion watch for those red flags because at the end of this point when you've reached the scope into The scope questions you ought to have a good feeling of whether this is a person you can work with or not Are you going to be able to do something good good work for this particular client? And for everybody the answer is not always the same You know this may not be a client I can work with and that's okay. You got it's it's like dating You got to see if there's chemistry there. Can I actually work with this person? Now there's a few red flags that I see a lot of times from my own experience and in coaching You know, I've had hundreds of coaching conversations with freelance web developers over the last several years And the first is unanswered questions that the client doesn't know what they need Obviously a discovery face can be helpful So watch for those unanswered questions if they can't answer it then you're going to have to add more time in for that Another red flag is being disrespectful if the client doesn't listen to you If they're not taking your advice if they interrupt you if they're already nickel and diamond you out of the gate Oh, I can get hosting for five dollars a month over at blah blah blah dot com Run Okay, if the client is a jerk This is not a person you want to work with and you don't have to work with everybody If there's scheduling problems if the person you're trying to meet with Is hard to reach or if they reschedule if they're late this again It's not necessarily a deal breaker, but it's a red flag that you better pay attention to Because if the client is hard to reach now that's probably not going to change when you're working with them on building the website It's probably not going to change if the client complains About a web developer who did everything wrong That's a full stop We're going to dig into that. Okay. Now. Let me say this I've been in the web space a long time and I know that there are a bunch of knuckleheaded web developers out there Okay, how many of you've done rescue work?  I don't know I inherited a website one time that had 33 different custom image sizes defined. Who does that? Who does that?  They don't have their dome. They don't have anything Right. So, okay There's a bunch of knuckleheaded web developers out there that said if a client complains About a previous web developer who did everything wrong I'm going to stop and dig into that because it could be this is the client that cannot be pleased And if I don't weed that out early Then six months from now that guy's going to be sitting across the table from another web developer complaining about me Right complaints huge red flag Emergencies the client needs everything done immediately again not a deal breaker But you better figure out why A couple of frequent mistakes I see folks make and that's ignoring those red flags We want to work with somebody we want to get paid for our work So we'll ignore the red flags and take on a bad client if you think a red flag is no big deal You're making a mistake again. This is the first day red flags are the tip of the iceberg There's a whole lot more underneath that you better figure out don't make excuses for the client in your own mind I want to work with them. Therefore. I'll kind of ignore these things that I feel just not quite right Trust your gut when it comes to working with clients Another frequent mistake is the hero syndrome The hero syndrome is the need to fix the client The hero syndrome is going above and beyond doing way more than you're paid for to come in with your boots and cape and Save the day and that will destroy your business As a reformed hero, I tell you this from personal experience This is our talk on this and I want time to get into it today. All right. So you with me. That's the scope That's s and chemistry now. Let's talk about the oh, which is your ongoing services Explain the need for your ongoing services now What I've learned over the years I mentioned earlier is that when it comes to selling wordpress management products If you want to build recurring revenue by selling word hosting and backups and security and wordpress updates and all those things Education is the key and it's got to start from the first conversation Take it to the bank if you try to add this on later or it comes in as a gotcha. Oh when you're launching the site Oh, by the way, you need to pay me 50 75 150 dollars a month to manage your website. The client is going to feel screwed You can't it cuts that they has to be talked about from the first conversation So and I just explained to him. Look, this is wordpress needs to be kept up today There are certain things that need to happen and I'm not, you know, they don't need to make a decision right now But we'll teach you how to do it or we provide a white glove service that does it for you You just need to be aware that's part of the pricing here The kind of client that I work with is relieved to know they'll have somebody in the web space They can trust to manage their website I'll pay you 100 a month 200 300 a month depending on what you're doing. I'll pay you for your work I'm just I'm glad to know that I have someone to call I call it having one neck to strangle when it comes to everything about your website Right, I provide everything for them. Okay education is the key The P in scope stands for process Set expectations early About walking through your process and again, you do have a project right that you use for every client every project every time If you don't have that you need that so you're working every project the same way Talk it through with the client Explain the steps that are involved Explain the tools that are involved and by tools. I mean the stuff they're going to interact with as a client Explain the value that your process brings we are not those kinds of web developers You're going to disappear on you halfway through the project We have this is the way we do every product by explaining your process to the client It builds up your credibility your process has as much value as the end product And when you explain this to the client, you know, you're you're not going to be left on your own We're going to walk with this is how we build websites Set expectations for what that's going to look like doesn't have to take long just explain it Last of all the estimate Provide a ballpark estimate at the end of the conversation and get client buy-in now. This is key Because I have spent lots of time Working on a proposal far too much time Fiddling on the price fiddling on the price 3,500 4,000 3725 3775 until you find some number that resonates magically with you And then you send it off to the client It is much better to talk about price at the very beginning of Your interaction with the client We hate talking about price for the most part most of us are scared to death to talk about money with the client But if your Your ability to talk about money with the client is one of the things that will make you successful In the web business You got to get your head around it So what I do By this point you want to know enough about the project to offer a ballpark ballpark price I usually give a thousand dollar range. You do what you want to do. This is what I do Okay, so I'll finish up this conversation I'll say mr. Client mrs. Client based on everything we've talked about today What you're describing as a website that's probably going to be between five and six thousand dollars to build If I return to you tomorrow a proposal within that price range, are you ready to start? And if not, I'm going to figure out why not Now you go back you build the proposal And it comes in that price range And they ought to be ready to start If they're if they're not good with that price range Why would I invest any more time in this client relationship than I already have If they're you know without them being committed to that price range I'm not going to spend the hour that's going to take to write that proposal or 30 minutes or two hours or however long It's going to take you why why would you spend more time? I've wasted hours of my life doing that. Maybe you have to So You come back with a proposal. It has no surprises. It contains the management fee every month It contains the website within the price range that you quoted No surprises. Let's do business together Does that make sense? So that's the scope strategy it starts with the scope of the project chemistry with the client your ongoing services An overview of your process and that estimate to get the client buy in before you go any further You do that Last year I closed 90 of the proposals that I wrote It works All right, let's take questions again. My name is Nathan Ingram. You can find me at Nathan Ingram.com Slash wc Dayton for the slides in the one page summary Also training dot ithemes.com as ithemes training where we do WordPress training all year long two or three live webinars a week virtually everything else is free Everything we do there is free and my wpbusiness.com for the podcast launching in a few weeks Yes, sir I feel a trap It's a great question I'm actually building a service right now called disaster flow that's going to help freelancers Answer those questions and have a backup plan. Okay, so how many of you have a backup plan if you got hit by a bus You have a document somewhere that says in case of my death. This is where all my passwords are This is what my hosting is. This is my account. This is if you hate your family die without that document Listen, let me tell you why this is important after word camp Atlanta Two years of 2015 word camp Atlanta 2016 I was having a conversation with the guy in the hallway. He hired me as a coach the next week We started working together. We had one call. This is the guy that was 32 years old in great health mountain bike all the time He went in the mountains of north georgia got on his mountain bike and dropped dead Left a wife and two small kids We don't know what tomorrow holds So this is an important question to answer if you don't have that start putting something like that together, okay Um, what do you do you develop a network of freelancers? You have some for me personally I have a support manager that handles all my client Support needs she has the key to the kingdom for everything in my business and my wife knows who she is and if that happens then We're covered. You know, I have a step-by-step document that guides through all that we all need something like that And it can be as simple as I have a friend that's a freelancer and we do this for each other We have our master last pass password.  Thanks for asking that question. Did I answer it or did I skip around too much? Thank you very much.  Okay, that's a great question. Um, okay, so you you know I work these days exclusively by referral. I don't spend any money on advertising never really have and so The answer to that question is how do they find you if they just found you off? you know online It may be a little simpler if if a client comes to me and I realize they're not a good fit Or you know and it depends on where in the process of the project they are Um, the answer varies. It's a you know, we can talk after I'm happy But like if you're in this Conversation you realize this is not a client that you want to work with But that client has been referred to you by one of your good clients You want to make that referral look like gold. So you don't want to say I can't work with you You need to give them what's your next I don't think we're a good fit Based on what you've described. I don't think I'm going to be able to help you Let me offer you a few other recommendations if the client's just a jerk First of all, most of my clients are good people and they're all good people and they're not going to refer jerks Good people like to refer good people to good people. That's why it's good to build your network Um, but you know if you're in the middle of a project then you need to have a clear documented process of what happens if you're if you've been engaged by a client and that relationship needs to Sever what happens next that needs to be outlined in your contract Uh, so that's a long answer Get a contract If you look at nathan ingham.com in the courses section, there's a process course of which this talk is a part And my whole contract are used for clients in that course Yes How do you get the content from the client a vacuum cleaner? It doesn't work Okay, so it's hard and the reason clients stall on content is they have trouble articulating what they do It's hard. How many of you by the way have been sitting trying to redevelop your website For forever and you're having trouble with your own content Right, okay, and we're supposed to be the professionals So have some empathy on the client. You have to do it for themselves. All right So, uh, there's a couple of things I do the client first of all Every project starts with a content guide where it's just a big long word document that asks lots of questions To help them start thinking through this is your about page. This is where you're going to talk about this and this How do you describe this and you how do you describe it? It's just full of leading questions and they start typing Okay, if they have trouble with that there's two options We can hire a copywriter to come in and basically walk through that whole content guide interview style Or you know, I do a lot of writing myself and some depending on the client I'll schedule a half a day or a day to sit down with them and help them process that information But it starts with, you know, all every project we do has a content guide and that will that does goes a long way Now there is something that's very important It's a phrase that a friend of mine named adam walker from Atlanta used years ago and it's totally changed my business Okay, you ready for this? No code before content No code before content these days I call it content first Which means we don't move an inch on your project until we have a hundred percent of your content in-house ready to go Because otherwise what happens is you get one day the about page And then you're the website to sleep for a week and the next day you get the next day of the bio and six months from now We're still waiting on the ceo to get his freaking picture taken, right? We give them the content guide And we don't move an inch until we get it back And all the assets for the website every picture every video every everything Then we build the website how quickly could you build the website if you had a hundred percent of the assets at the beginning? few days Then why not do that? It's your process That's what your that's what your process needs to be right? It's it's so simple But I've wasted months of my life not doing it that way It's coming. I don't have it out yet Yeah, sorry Sure Yes Okay, so here's the thing Something in the way that you said that makes me think I don't know if she thinks that's a great idea or not But so here's the thing. I've tried everything. There are lots of services out there You know and some clients are intimidated by you know a service like content snare, which is a great solution I know the guy that built it, you know, it's a good solution Some clients are intimidated about sitting in front of a website and typing in their stuff Everybody can open a word processing document and type So it's a word doc or google doc whatever you want to use But the point is you want to ask a bunch of questions leading questions And the content guide is probably 80 percent the same from those sites that I do Probably 80 percent the same but you know other parts and by the way in that content guide It's not just the content for the website it asks questions about their domain name and the registration and Different things when we get that guide every single thing we need to build that website is in it And you know, I'm I'm I'm one for simple solutions and I just can't get away from the word doc Yes Yes, and so in particular and I'm working on a content piece for that issue right now Learning at the very beginning is the client. I'm talking to a people person or are they a task person? Those people are one or the other, right? That's just brainwiring If it's a people person It might behoove me to as part of the scope of work schedule in a half a day To sit with him in there because a people person is going to struggle sitting in front of a blank you know and typing away, it's just Schedule time for them just and just ask them those questions directly And the price goes up on the website to accommodate for that time But I'll sit in front. I'm with evernote and record the conversation and take notes and you know right in the time Oh, they said that you know 50 minutes and 32 seconds They explained it this way and it was great and I'll go back and you know as we're putting all the content together That's what the content comes from if they're a task oriented person That process will scare them to death because they want to think about it They're the person that's going to do better with a document on the screen. So, you know, just know who you're dealing with Okay, here's the question. Are they selling are they? The question is are they selling bug zappers? Then the bad idea because if they're selling bug zappers, that's genius And and that's where I love I love it when the client has bad ideas during this first company Because what that can do is short circuit a bad client relationship before it starts No pun intended with the bug zappers. But so here's the thing It's like the question we had a minute ago when you push back on a client and say that's a bad idea Their next response to you is going to tell them if you can work with them a lot And so I look for those sorts of things in those conversations. It's a test of the water. It's a chemistry test Yeah On the fly All right So if let's just say in the scenario that this came up three, you know, we're in the project Oh, hey, look at this nice shiny thing. Literally that I want to do We're going to end the puns about bug zappers now So here's what you say You know if we did that it's going to cost you about a thousand dollars to do Is it is it that important and we do and I professionally I don't think that's going to get us to the goal The goal that we agreed that this website is supposed to accomplish Right Yes Yes There's so much wisdom in what tofu just said They're hot. Well, they've hired you because you know more than they do So don't be afraid of that. All right. Any other questions we need to wrap up Yes Yes Oh great question Great question So in my in my process a good process and a good contract is a balance of expectations and consequences, right? And we're very clear Any relationship is based on commitments And we're going to we're going to commit back and forth to each other. Okay. I've just committed to use some time I'm not going to commit back to you more time to write a proposal until you commit to me that this price range is good I'm going to give you this proposal the very next thing that needs to happen is another commitment back to me of a check Okay, so they're going to pay half up front typically in my process It's always half up front now what depending on the length of the project they may pay 25 25 or a half You know the last half upon launch if it's a small project So, you know, we'll start the work Not until we get the deposit and we don't launch until the project in full is paid for And I don't have collections problems at all Sure, actually actually having my contract that the deposit is non-refundable for any reason and I stand on that Because I put a you know by the time we get to the even the point of the proposal I've got several hours into the project dealing with them and don't think that all the The nurturing that got you to the point of the signing of the contract that has value. It's just as valuable as what comes after So, you know that for me, I don't do any refunds at all You know, I can't think of a thing even even when there's a bad situation. I've never refunded. Yeah Sure It depends if that's a particular concern to the client Yes, if it's the most client don't ask about that. It's very plainly worded in the contract. So Yeah, it depends on the client Any other questions? Yes sir There's no such thing Yeah, there's no such thing, you know, you need to You need to You have to figure out enough about the project in order to make a scope of work that has a price If you don't know enough about the project, then you step back and do a discovery phase Which has a scope of these questions. We're going to get answered and from those answers now we can build another proposal for the next part Yeah, we're way over. Yeah, I'll be here if you guys have questions want to come up


Item number SCP-235 Object Class Safe Special Containment Procedures Currently, four instances of SCP-235 have been recovered. All instances are to be kept in a secure storage locker within Reliquary Research and Containment Site 76. Authorization of two Clearance Level 2 staff is required to remove an instance of SCP-235 from storage for research and testing purposes. Description SCP-235 appeared to be shellac phonograph records of the type commonly produced in the late 1920s. Each instance of SCP-235 has a white label with a title in black lettering. Each record contains a different song. They are as follows. Instance SCP-235-1 Title After you get what you want, you don't want it. Artist in year Van and Shank 1920 Number of skips per play 4 Instance SCP-235-2 Title Dark was the night Artist in year Find Willie Johnson, 1927 Number of skips per play 5 Instance SCP-235-3 Title Who's Sorry Now Artist in year Marion Harris, 1923 Number of skips per play 7 Instance SCP-235-4 Title Unknown Artist in year Unknown Number of skips per play 15 SCP-235-4 has no label and contains a song that has not been identified. The tune has no lyrics and is a slow, mournful dirge. Each instance of SCP-235 creates an identical phenomenon when played at speeds between 77 and 79 RPM. All objects within a certain distance of the recording, correlated with the volume at which it plays, appear to freeze in place whenever the record skips, or is unable to play a section of the recording. This freeze lasts for a set duration, approximately times the amount of time skipped. Those affected do not perceive the freeze and will continue as they were before it began, unless outside stimulus is introduced to alert them to the gap in time. During the freeze, all motion in the affected area stops completely. Objects thrown or falling will remain in mid-air. Individuals do not breathe or blink, and even chemical reactions, such as fire, will simply pause in a manner visually similar to pausing a movie. During this time, any individual outside the range of effect, hereby known as an observer, may enter the area and interact with affected objects. Any object or individual willfully contacted, either directly or via another object, by an observer, will resume normal behavior. That is, objects will fall, individuals will begin moving, breathing and thinking, and chemical reactions will resume. All others remain frozen as before until either touched by an observer or the effect ends. This unfreezing effect appears to be entirely subjective. Only objects that the observer touches or influences intentionally will resume normal activity. Common phenomena such as rain and wind will not have any effect on the area and will behave as though all objects and individuals in the affected area are rigid and non-absorbent. Instances of SCP-235 and the devices playing them cannot be interacted with during a freeze. All forces, up to and including plastic explosives, have proven unable to affect either device while in this state. Neither copies nor recordings of SCP-235 exhibit any of the anomalous effects displayed by SCP-235. It is believed that the effects of SCP-235 are caused by an anomaly specific to the records themselves and is not attributable to the contents of the records. SCP-235-1 was found in 1941. It was discovered atop a record player, found at the scene of the murder of Data Expunged, who was at the time president of the R.I.P. Corporation. SCP-235-2 was found still spinning at a wedding between Data Expunged. Both bride and groom were found murdered by single gunshot wounds to the head with no witnesses. Despite both individuals being discovered dead on the dance floor at the reception, SCP-235-3 was found following reports of a time-traveling tune, at the time in the hands of several college students, who were administered Class B amnestics and released. SCP-235-4 was discovered first hand by Foundation agents investigating a person of interest, believed to be a member of R.I.P. Agents discovered him dead of an apparent self-inflicted gunshot wound. On his desk was SCP-235-4, with a note reading, This one has served us well, but is nearly full. You know what to do. Addendum 235-001. An additional anomalous property was discovered while Dr. R.I.P. was attempting to discern the properties of SCP-235's effect. Dr. R.I.P. ordered a D-class under the influence of SCP-235 shot and killed from a distance. While this in and of itself produced little useful data, it was noted on the next playthrough that the record skipped in a location where it had previously played smoothly. Further testing confirmed that each time an individual dies while affected by SCP-235, the instance that produced the effect is damaged slightly, producing another section of the song that is likely to skip. Multiple deaths during a single skip appeared to correlate with the new skip being longer in duration, but a consistent pattern has not emerged. Lesson complete. If you missed the previous orientation, go watch SCP-234, Extradimensional Fish, right now. Or for the complete course, watch this playlist.


You're not gonna believe this. Another episode of Mortimer's Manor was found in a hidden PlayStation 2 glitch. The glitch, called the Mortimer Glitch, is a glitch where you set the clock to the premiere episode of Mortimer's Manor, November 23rd, 2011, and set it to AM, which causes the PlayStation 2 to reboot and load in the episode. PlayStation 2 modder, Spaskins, found the glitch after messing around with the PlayStation 2 menu. What about the episode? The next episode was called, Another Dreadful Thanksgiving. It started with the same intro, but a twist. The camera zooms past the library and into the kitchen, with Mortimer sitting on a kitchen chair with a plate of turkey. Mortimer notices the camera and waves silently. Happy Thanksgiving, mere mortals. Welcome back to the Manor. Another episode to twist the time of the season, but this time. We'll take a look at what happens when tradition clashes with a particular concept, cannibalism. Ah yes, cannibalism. Be warned for squeamish viewers. This would contain some gory images and depictions of cannibalism. In story terms, turn back now. With that said, another dreadful Thanksgiving. The camera pans to a picture frame before showing the name of the episode. This time, we are introduced to a set of characters. Hey. Name's Chaz. You may not know me, but right now, I'm having one of the weirdest Thanksgiving's I've ever had. A click was heard before a rewind sound is heard. Let's turn the clock back a bit. Chaz was heard saying, It all started at the kitchen table. It shows everyone chatting when the dad gets up and clinks a wine glass. Everyone, everyone. The dad said as everyone stopped talking. We are about to enjoy a wonderful meal, provided by our aunts and uncles. With that said, may we present. The dad lifts up a silver lid before it shows a very detailed cooked arm, because it was toasted and golden. It didn't look like a turkey, and Chaz was gobsmacked. Isn't that? Chaz sputtered. Everyone stared at Chaz before everyone laughed. Oh Chaz. The mother chimed. Did you forget about our traditions? Yeah. Chaz said quizzingly. Everyone paused laughing before the mon started to explain. You see, we came from a family bloodline of cannibals. We've grown to adapt to eating other people as our meal source. The mother explained. Which is why our family adapt to it? The dad chimed. Everyone got a sliced piece of the hand.  Elegantly, a sudden, Chaz was heard. Dad. Chaz screamed. Dad had cut off his fingers and sprinkled them on his salad as he smiled. Now now, son. One of the uncles said. This feels wrong. Chaz said in horror. Soon, a montage of everyone using their body parts as ingredients were shown. The uncle popped out an eyeball with a loud plop noise. The aunt ripped off pieces of her scabs and sprinkled them over her mashed potatoes. The mum sliced her wrist and blood oozed into the macaroni and cheese. The montage ended with everyone lying dead on the table. Chaz looked at everyone before looking at the camera. Another dreadful Thanksgiving. He said, before a loud clatter was heard. Chaz had passed out, ending the segment. A deep cackle was heard before Mortimer rubbed his face with a handkerchief. You know what they say, don't trust who's making a round Thanksgiving. He cackled again before he wrapped the turkey in tin foil and setting it in the fridge. Well, I hope that you have an amazing and elegant Thanksgiving from me, Mortimer Vincent. Until then, I'll see you later. Tata. Mortimer waved as the credits played. Unfortunately, people couldn't recreate the exact glitch because it was rather impossible to do or the glitch was patched. Some even received a weird error code called 0x00986654. It went as far as freezing some systems. As a reminder, this is only just the Thanksgiving special. Just wait till you get to Christmas. Oh boy, just you wait. That's when things go unhinged.


So guys I am back with another halo infinite video and today I bring you the location of six more collectibles You will not want to miss. We have audio lugs. We have Spartan cause we have armor Locker cosmetics for that more best side of the game You don't want to miss these people has it gone guys My name is dpj and if you do enjoy the video leaving a like really helps out and if you like what you see I want to see more halo be sure to subscribe also guys I'm running a weekly giveaway for any game of your choice. No matter platform You play on to be in the chance of winning this simply drop a like on the video leave a comment down below Make sure you are subbed and have those notifications turned on I will pick a winner from the comment section of one of my halo videos So the more of my videos you support me on the more chance you have of winning so good luck Okay, so the area we're gonna come in today is the excavation site right early on the campaign and This area has six collectibles So you do not want to miss like I said, we have audio lugs Spartan cause multi player Cosmetic armor, which you don't want to miss because it looks cool. So let's get into it people now You can see I've started where you can see where I'm on the map right here And then we can see I've actually cleared out the area which is extremely wise to do here because this is full of enemies So you want to clear out this? This area and you see I'm literally at the spot on the map where you move on to the next mission But don't worry about that So you can see the big old dirty building that we blow up. So that's where we're starting from So we're gonna run and we're actually gonna go back up into that building So there's a couple of collectibles up in there. I think there's two or three two. I'm not sure. So I want to use this This be me up a Scotty force field thingy When we land up in here guys, it's as simple as Coming back on yourself, and it's right here in the corner And there we have it the first Audio log my people. Okay, so from here. It's gonna come back on yourself And we run back to the main window and directly opposite it guys There is another Audio log right there Right there considering how big this area is you'd think to be scared out a bit more but Might seem really not okay, so from this spot here, we're gonna go and grab the Spartan core Now there's probably a quicker route to get these But this is just the way I know so this is the way I'm going so you want to leave to ship here this door right here Now we've got to do a little bit of scaling up these rocks with our grapple hook So that's what we're gonna do people Don't really know why I'm spinning here, but we've got go this way I get up there So that's the way we're gonna go ain't too hard to be honest not realize quite easy It's quite easy And we just float there like that because we're a ninja Let me go up again Like that and there we go. So you just want to follow these rocks Round here to your right. You can see right there at the top Is that Spartan core?  There we go. It's right there. There is right there And there we have it guys there We have it So pick that up Open that locker and you are good people Next up guys we're gonna go and grab the second of two Spartan cores over in this area So it's come back towards the blue beams blue beam in lights. They beam me up the Scotty beams and then things there Let's compass them keep them on your left and see this big building literally in front of you Just pass the bigger hole on the wall on your right You see that there like that building right there.  So I'll pass all of this Keep going people keep going and it is up there You'll see my spider-man skills right here Or not Or not again. Wow. I'm bad Yeah, but you want to go up there And we is up here on your left Somewhere, but there's a view people. Okay, cool. It looks it is up here on your left. You're here beeping I Got confused the first time I'm getting confused a bit again It's a bit further on is it? Yeah, it is it's a bit further on There you go, it's right there I can hear you I can hear you There you are there you are So there we have it guys those are these six collectibles I'm the excavation site Area and there we have it for another video people And if you enjoyed it even like really helps me out if you want to see more halo guys Be sure to subscribe and hopefully people I will see you on that next one


What's up everybody Jason here for jazby's case race comm 2021 panini mac of the basketball sold out This is a five box case big picketing number two And again, we had a random number blog we needed to sell out first Which feature the Chicago Chicago Bulls Denver Nuggets LA Clippers and Washington Wizards There's the names there and of course here is the rest of the customer names that bought in straight up There's everybody there Thank you guys. Good luck And here's a case Again, Pikachu number three is part of a random number blog now and we're only down to four left in each r&b So you can easily sell number three out tonight Maybe potentially put up number four all right For the Timberwolves We have a D'Angelo Russell Timberwolves straight up that is sunny. We have Niko Manion tonight at on For the Golden State Warriors Usie we have a Jumble jerseys That is 44 to 50 RJ Hampton. That's definitely a Never know it's Jersey right there But of course Orlando magic I traded magic that is David We have a J scrub three out of ten Clippers that's part of the r&b Three going to robber uncle We have a Brandon Clark one two three color patch in autograph 14 went off the jersey number as well out of 50 for the Memphis Grizzlies when a shamanic and our first RPA is RJ Hampton one two three four color patch 22 out of 50 Another one for the magic and David very nice solid first box in the books Let's go with the next one What's up David? I know Hampton box, right? We want some cool Anthony, but hey RJ Hampton will do for now for Philly that is 72 at a 99 Ben Simmons Sean Madden with 76ers We have a the standard That is out of 99. Yes Walter Davis for the Suns Ryan with the Suns Little Pat Williams for the Bulls 91 at a 99. That's gonna be part of the random number block One going to Luis. We have a Sam Parkinson's 75 for Dallas Okay Dallas on the board Winner Brian S old school Maverick Ooh Little teaser right there Little JJ erratic for the Mavericks the back-to-back Mavericks wish that was a little good on church JJ a back-to-back hits there for the Mavericks for Brian and Wow Speaking of Luca Donchich. How about a patch autograph 4 out of 10 Lulu? That's three straight hits for the Dallas Mavericks 4 out of 10 Very nice little Lulu very very nice Great second box More veteran heavy, but we are gonna do some football next Rex Hi, dude Rex. Happy new year. This is a thick box. So I don't know if this has an extra patch or something This one has an extra card actually, it's gonna have seven cards Colin Sexton right supposed to be six no one two three four five supposed to be six Cabs Colin Sexton Why was the tricky situation Rex? I don't I know they're gonna cut him, right? Terminate his contract, but I don't know if the NFL is even gonna allow him to sign with another team They might just suspend him for his actions You know Jeremy with the calves. So I don't even think anybody's gonna have an opportunity to sign him He would be a great pickup for a playoff team, right? Especially with injuries or with COVID related You know sickness DeMarco Rosen for the spurs Brian with that one, but I just I think they're gonna suspend him too Well little Yanis on to Ticompo 27 out of 34 nice two-color patch and of course game-worn used material Nice Yanis right there Box going to Hans. They go Hans They probably did Rex, but what I'm saying is that I think the NFL will take action and they will suspend him for For what he did, you know, that's not normal people don't really do that in the NFL Moises Brown for the Thunder Going to Sean Maddock 7 out of 99 They just said Bruce Aaron's just said he's no longer a buck. That doesn't mean it's already been transacted You know just the transaction went through and everything Okay, he's pretty much just telling us Bama the bio for the heats another one for Hans. He got lost by Mojo actually 31 out of 49 We have a redemption Whoa, wow, look at this triple autographs Ben Wallace Chauncey billips in Richard Hamilton That's probably all for Detroit David. Very nice I'm gonna double check, but I'm pretty sure it's a Detroit Pistons all three So this one's gonna actually have an extra hit And it's not a good season for the Bears in general Rex. I wouldn't I wouldn't worry too much about it I don't I don't know if you I don't even know he was injured, but I don't think it's too serious And yes Detroit Pistons out of 25 There you go. I know some piston fans that'll pay some good money for that And we have shadow box Kendrick Nunn for the heat That's all right. We're actually can heal an ankle. Is it broken and Ooh Vince Carter. That's son's edition Vince Carter one off the jersey number as well. Usually he's 15 but 16 out of 25 three-color patch Vince Carter another game-worn material They're good veterans right here future Hall of Fame events Carter as well Phoenix Sun's going to Ryan. Oh, it's more of a veteran case so far All right, we got a Trey young For Atlanta going to mark 39 out of 99. We have to buy his hair is 29 out of 99 for the 76ers Philly gonna Sean Maddock We have the diesel Shaquille O'Neal the standard for the heat That's number 11 out of 99 Miami heat Hans Las Balmojo little RPA Tyrell Terry 42 out of 50 another one for Dallas Dallas having some of the great break Brian with that one three-color patch as well and He knew Turku To 99 for Atlanta Orlando, sorry shadow box signatures Another one for David in Orlando and another veteran De'Aaron Fox for Sacramento modern Marks 7 out of 25 and Sacramento Kings going to Clayton Wow, all right. A lot of veterans guys a lot a lot of veterans So I'm expecting a pretty nice Ricky. Maybe potentially in this last box over here It's not a bigger veteran The triple autograph Pistons team Lulu out of 10 It's got to be a pretty big rookie here, right these eight take your a and tier B Maybe at least if not one of the top three top four, maybe a little Cole Anthony or Tyrese maxi It's something nice. Ah good way to start us off though. A nice little base card 30 out of 49 Tyrese Halliburton Sacramento Kings that is going to Clayton. It's probably gonna sell much more than people think CJ LB To 99 for Portland. We have a little Zion Williamson To 99 a little patch there for the pelicans Paul Norton with the pelicans We have a redemption here. Let's just say that and We have a RPA of Robert Woodard three out of 25 and we have a premium patch autographs of Robert Covington Robert Covington, let's see what he's under here That is Portland Troll Blazers Robert Covington going to Grant's Followed by the last one. It is an RPA Very nice player too. Wow two out of five Jay Sean Tate. Look at that patch Beautiful for the Houston Rock. It's going to Ted Okay, not the craziest rookie, but he's been playing really well this year Jay Sean Tate two out of five Alrighty There you go guys. Well, I think obviously that Luka Donchich RPA to 10 or a patch autograph to 10 really replaced Probably a bigger bigger RPA for a rookie But again, very nice Jay Sean Tate there Robert Covington Robert Woodard Lausanne Patch Ellaby Halliburne De'Aron Fox, Hugh de Turcalo, Tyrell Terry Little Relic there, Shaq Diesel, Tobias Harris Vince Carter was also a very nice one. Just weird to see in a Suns edition Triple autograph Detroit was really nice The Yanis patch out of 34 was really nice Of course Luka Donchich out of 10 two-color patch autograph was really nice And then of course RJ Hampton Out of 50, Brandon Clark, more RJ, more D'Angelo Russell Appreciate it guys. Thank you guys so much for this Pikachu number two in the books Number three sells out a little random number block. So Some of the pretty pricey teams were all put up in a random number block as you can see right here Four left in each one. So you get a piece of the 76's which were eight hundred dollars Nets 300 heat and Pacers Heat 250 Pacers 80 for a total of 142.99 all together And then this one has seven teams Pretty much around the same price point $30 Hawks calves Thunder Suns 250 wizards 150 clippers 150 blazes 130 So most of these teams are all over 147 each and that's four left there So if you guys want to get the next case break going that'd be nice Jatsby's case breaks calm appreciate it


Everybody forced here ripping 2022 absolute football hobby 12 bucks full case random divisions. This one doesn't have a number It's just one of those that's kind of like on the fly sort of thing that we listed yesterday. So let's get started y'all Let's do it Come on kabooms. Where did kabooms at now? Well, that's even yeah, man. It's gonna be awesome. I am excited Some stuff in there I haven't open I haven't ever opened 2006 exquisite 2014 five-star 2017 frisma. I've never opened Yes broken in smaller breaks these cards Najee and Parsons Titans rookie Kyle Phillips to 275 AFC South Tearing Davis price five way relic rookie auto to 99 for the NFC West and Bistorm Kenneth Walker numbered 250 for the NFC West Yeah, big mohomes and big hurts would be fun. What hurts on the board so far? Osa Hawkinson Trayvon Walker on the Jersey card to 49 rookie patch card AFC South FC West rookie auto Justin Ross 20 of 50 and Trent McDuffie rookie never at 70 of 75 AFC West AFC East Tyree kill triple relic to 49 Tools of the trade there you go NFC East. You've got a Harry Carson and Pepper Johnson dual auto to 75 and Shad mumma rookie to 100 Perfect timing always Rogers Trubisky God's out of a night rookie to 275 for the AFC East Garrett Wilson triple relic rookie auto to 199 AFC East. What's up, Synvicta? Stargazing to 100 AFC East Tyreek Hill Lamar Jackson Davis Mills Galladay and Wandael the 25 dual patch NFC East wild card points random to everybody at the end and They Bailey zappy to 100 for the AFC East the rookie there tomorrow chase AJ Brown David Montgomery Groundhogs Jersey to 99 NFC North Mark Dupre iconic ink to 75 AFC East and four 25 Mike Williams AFC West box three It is a super duper didn't mark duper. Yeah Yeah Now he always signs pretty sure it is right Alec Pierce 189 of 275 rookie AFC South Isaiah Spiller quad relic rookie auto to 199 AFC West Ricky Premier material auto there Draft diamonds Marquez Colston number 10 of 25 NFC South There's a dent on this card on the top here near where it says draft you kind of see where Like it's discolored almost I'll send a box napper to the NFC South spot Fonte Smith Michael Pittman, Jr. Joe Burrow showstopper Jersey to 99 AFC North the Marcus where spectrum signatures NFC East 21 of 35 is the Marcus where they're in a gold Hawkinson 1 of 10 for the NFC North Tyler Lockett Patrick Mahomes Tools of the trade AFC East dual relic to 199 Elijah Moore Noah Phant a legends auto NFC West 40 of 50 that is NFC West and a Logan Hall rookie to 75 NFC North All right quiet break so far. We got to pick it up a bit Echo to five. Yeah selling it. Yeah, you know bit on it. I saw that I go earlier Fields in Devontae Adams, you need to boom Kenny pick it rookie three of five Love relic jumbo that's pretty cool. It just says jumbo Is that a glove or a sneaker three of five? That's really nice AFC North There we go. Congrats on that Damian Harris to 99 dual relic auto AFC East Tyree killed a 75 AFC East. All right. There's a nice card so far first mag of the break at least waddle and Barkley CD lamb tools of the trade quad relic NFC East to 99 V list Jones jr. Rookie Auto NFC North to 100 and Johan Dotson rookie to 100 for the NFC East Dude, that would be so amazing Stephen. That would be amazing McLauren and Kyler rookie Brian awesome all up to the second to 275 NFC North Carson strong to 99 rookie triple triple relic auto NFC East and last call Z Jones AFC West to 100. Oh, yeah, we're gonna see some fun stuff in this mixer tonight Jonathan Taylor Christian McCaffrey Zameer white patch card to 49 AFC West 250 points random to everybody at the ends And Alec Pierce to 75 rookie AFC South No legal hasn't been here tonight yet Waller Elijah Moore Kyron Williams a 275 rookie for the NFC West. Yeah, a lot of the regulars haven't really been here tonight Yeah Like obviously there's a few guys here now, but It's also a few that haven't been here or either just have stopped in really Breeze Hall triple relic rookie auto to 299 and AFC East there AFC East place breeze the Beast And George Pickens 1 of 75 introductions insert AFC North Debo and Marquise Brown James Robinson Jersey card absolute heroes in 99 AFC South Falcons Jamal Anderson sensational signatures or signatures standouts to 35 NFC South and Keontae anger Marocchi Number to 100 NFC West Let's see if box six is a good one here. Come on I hope so Nope, no kabooms yet. Brad hasn't been breaking for a few months. He was taken. He's been taking time out for himself Caffrey and Waller is on of a night record at 275 AFC East Matt Corral NFC South triple relic rookie out of the 199 Introductions crystal lava at a 25 for the NFC South there can reach Jonathan Taylor Sony Michelle patch card to 25 championship fabric AFC East player warren sony michelle And Channing Tyndall rookie auto AFC East at 15 AFC South rookie Chad Mooma 20 to 25 Oh, yeah, there's some big stuff in those older products even for sure. There are stuff with some chases in there I've seen five stars with those four from other years Jamar Chase AFC North patch to 49 show stopper Joe Thomas AFC North spectrum signatures to 35 So we go on for the AFC North nice vet into 100 AFC West Russell Wilson Let's ride All right. Javonte Williams stare car Dachshund Hill rookie to 275 AFC North Ulyss Jones jr. Triple relic rookie auto to 99 NFC North rookie premiere And Desmond Ritter NFC South by storm to 75 Brady and Bolton rookie force patch card NFC South Desmond Ritter to 49 AFC South tools of the trade triple relic auto James Robinson the 99 And Hawkinson number to 100 NFC North That's good times Mike. I mean I do mixtures every Sunday For me, it's like it's just like working any other weekend honestly. Yeah, man, of course That's our job Hurtson Patterson NFC East tools of the trade dual relic Daniel Jones to 199 NFC North rookie out outside Chandler to 75 And afc west gold nick Bolton five of 10 Gold looks always looks good with the chief's cards Man von what a stretch that was Oh darkness retreats. Hello darkness retreat my old friends I come to meditate again And Jones burrow NFC North tools of the trade triple relic to 99 Adam Thielen Chris Olavae rookie auto 30 at 50 for the NFC south We go solid olavae And nick chubb to 75 afc north Debo and marquise brown adrian peterson jersey card NFC north to 99 ob greecey iconic ink six of 20 afc east And michael carter afc east to 25 on the green parallel All right, we got something here.  Yep All right, we have a glass redemption here Let's see. Let's see it is Jalen Hurts NFC east glass card redemption. There we go. Yeah, definitely a top two quarterback playing tomorrow Definitely top two James cook to 275 for the afc east Sauce gardener quad rail like rookie auto to 199 afc east And by storm afc south trayvon walker to 50 Here are the eagles need tomorrow donovan mc nab Not We've got our new guy Yeah, try mc nab mc nab mc nab is oh and one it's your own rules. Let's lock him in for 15 years 15 year contract I don't see what could go wrong The way jalen runs i don't know if he's gonna have it greener Chubb trammick bride rookie nfc west of 275 Desmond ritter rookie premier jersey auto to 99 nfc south And drink london to 25 nfc south rookie parallel Roshad penny and kenneth walker the third dual jersey to 99 nfc west nfc south marquez colestin's signature standout 7 to 15 And michael parson's 4 of 25 nfc east Get some lower numbered hits here Another glass redemption too Doing better Still looking for some monsters though dk jamis christian watson on the draft patch to 49 nfc north wild card More points around to everybody at the end And one of one printing plate commanders rookie fedarian mathis nick folso one day contract Who was what team was it close on last year? There's a cult wasn't it? There's a cult wasn't it? Yeah, third points card. That's probably about on par with how many points you get in an absolute case these days Hopefully no more Hopefully just monster autos That'd be ideal All my home's burrow brady. You know brazen Or my home's tools of the trade dual relic to 49 for the afc north nfc east auto a j brown signature standouts 4 of 35 noise receiver hit there nfc east and tight channeled to 100 rookie nfc north a lot of people watch right now 461 both marie cooper daniel jones gerome bettis afc north on the jersey card numbered 66 of 99 Make sure y'all like the stream some good numbers there jaylin tulbert rookie auto nfc east to 100 30 minutes is not a lot of time for a full case of this end of 50 to sean watson afc north Yeah, this is longer than i thought it would end up being gibson wilson christian mccaffrey quad relic nfc south to 99 karsten strong nfc east rookie autos 20 nfc north david montgomery to 75 other glass redemption i think yeah other glass redemption 200 james connor and it is a dk metcalf glass for the nfc west we go nfc west glass card trail on berks to 275 afc south romeo dobbs triple relic rookie out of the 199 nfc north and last call nfc east cd land 100 other glass redemption Is that what i'm seeing here? Yeah, that's another one. Good. God. That's the third one heating up though at least davante adam's glass Check this one should be raiders, but We want to make sure Sometimes sometimes they'll throw a curveball. Yeah, especially in the first year that they've switched It's it should be raiders, but You can never you can never assume He's all raiders in this cool. Okay. Yeah raiders glass redemption davante adam's afc west Got two to 275 is a likely afc north johann dottsin rookie premier jersey out of the 99 nfc east That is the third glass it is Let's look for a kaboom though. It's 100 erin jones nfc north, but three glass is well above average Come on. Let's see a kaboom. Yeah, usually they run like that together I don't like it though. Huh? This has been a strange case Although every case a kaboom is strange nowadays. I don't know man Lock it in my homes john met you the third afc south patch to 49 Aiden hutch and sin rookie auto to 35 for the nfc north And nfc west trailance to 75 all right guys one more box here Alrighty What up lane? Yeah, we've hit some pretty big stuff tonight so far Nothing ginormous though But mixture starts next so uh That's uh, that's all the booms are gonna be I think to 275 stube connor afc west Trayvon walker nice to 49 rookie quad relic auto afc south and a star gazing erin rogers Huh star gazing darkness gazing to 75 nfc north erin rogers Yeah, the biggest of today is that josh allen rookie auto for sure Tonight it's tough to say Hurts one is solid I mean that's the probably most relevant player right now Like the biggest relevant player like they were making people were getting it hit We got the decent decent pulls in the kelly jett follows, but I wouldn't really call those like the big hitters Yeah, there's a few other things on par with that what that hurts like the select chases around there We had like a dobs are we out of four? Patch to 49 ground hogs thurman thomas the afc uh east Isaiah spiller rookie auto to five afc west the breeze out of flawless was nice Yeah, that was nice Jalen waddled 17 to 25 jersey number peril or jersey number for the afc east there Come on kaboom. Please kaboom I wouldn't be shocked if you don't have one though because we hit three glass like Sometimes this is how it be I haven't pulled the kaboom out of absolute and god knows how long I don't know what they did this year, but they are not in every case Shultz and mixon Dual relic to 199 terran waller afc west cadarius tony rookie auto the nfc east and rookie nfc west 100 drake jackson Yeah, no kaboom dammit points random here too wildcard in 250 Cadarius isn't on the other points They're very rare, but yeah, there are some like that Usually they're like vets though Oh, yeah, yeah, yeah, I'm getting my ears mixed up today donnie big All right, so we got two wildcard in a 250 top two get a wildcard third spots getting a 250 And to everybody what up mike? How you doing man? four and five four and one five times not four and five four and one is five again top three here one two three four and five So the nfc north And afc south are getting the wildcard nfc north afc south Yep, okay, and then nfc east gets 250. All right relics here.  I mean, there's some nice hits, but we're just hoping for that to boom, of course chrysalave bob greecey tide chandler james robinson veilish jones jr. Channing tindle matt corral jamal anderson breeze hall karson strong veilish jones jr. damien harris no a fan that's nfc west no a fan by the way the marcus where isaac spiller super duper garret wilson tearian davis price a dual karson and pepper johnson for the nfc east in a justin ross We had that really nice jumbo rookie relic it's either sneaker or glove Is a kenny picket or quick clear glove? And then glass redemption jalen hurts That will do it. Thanks again everybody. We're missing a glass card in that recap. Did I see them both? afc south had the uh davante adams. Yeah, then there was a uh afc west davante adams glass redemption as well. There we go. All right, that'll do it. Thanks again everybody mixers up next