Hi, everyone. I'm going to get going because there's like the big ceremony and stuff at six isn't there So I'm going to get going and thank you for coming to my talk This is the last talk of Drupal con And I'm going to talk to you for the next 20 minutes about UX and how we can use a power of UX to make Drupal better and Sell it more effectively in the process. I'm Emma. I'm the user experience manager at Edinburgh University Our web of states built on Drupal So I'm going to draw my experience from that role for my talk today But I'm also going to draw my experience of contributing to Drupal over the past year as part of different groups Okay, so here's what I'm going to cover. I talk quite quickly and I try and pack a lot into my talks I like to give good value for my talks so you can scan my QR code there You can get access to this deck and also a resources deck because I'll cover some quite big stuff in this talk today That won't have time to go into in detail So you can follow that up afterwards if you're interested, but here's what I'm going to cover I'm going to talk about the promote Drupal initiative and how we've used UX as part of that group to understand how people decide on Drupal and CMS is in general I'm then going to set that in context thinking about the Drupal ecosystem I'm going to show you a huge map I made And talk about how improving UX in one part of the ecosystem can have a ripple effect I'm then going to leave you with some an introduction into a couple of practical approaches habits If you like and that you can adopt in your work to improve UX and help promote Drupal in the process Okay, so quickly about promote Drupal. We've heard a lot about this Today and the initiatives and earlier in the week in the Drees note We're a group of individuals we meet every couple of weeks and we have a focus on making Drupal Promoting Drupal more effectively increasing adoption and so on so we bring together different expertise Some of us work in branding some of us content some of us UX there's some developers in there as well And we kind of brainstorm this we think about Messages we think about channels we think about everything really to do with promoting Drupal And one of the things we've been focusing on Over the last year really is thinking about how people evaluate Drupal as well as other CMS's to make decisions about that To make a decision about is this the right CMS for me and we will work closely with the Drupal Association with that So how do people decide on Drupal and what's that got to do with UX? Before I get into that, I just want to share this definition of UX Kind of a reminder for me a lot of my work with UX falls into UI making decisions about user interfaces Usability, but actually UX is way bigger than that UX is concerned with how people perceive product services systems How they expect them to work how they make them feel how they respond to them So with that it's really closely linked to behavioral psychology It's rooted in behavioral psychology and how we as humans think act and behave And for that reason it's really closely linked to decision-making so you can see a spectrum of how people make decisions So when you're in a kind of comfortable UX space when the UX is as you expect You're not thinking it's very easy to make a decision because you feel comfortable You can rely on norms and habits to make a decision Conversely at the other end of the spectrum if you're in a space where the UX is not as you expect It's kind of scratchy for one of a better word. It doesn't really sit with you That's when people will draw on other information gather data do some analysis It's a lot harder to make a decision. It takes a lot more cognitive load So when we're thinking about as we do in the promote Drupal group, how do we convince people to decide Drupal? We want to shift it towards that end towards the no thinking so that it's really easy to make decisions So good UX correlates with making it easier for people to decide on Drupal So what does good UX look like then for somebody evaluating all the CMSs that are out there Drupal is one of them To get into this we did some work in the promote Drupal group And we delved into a lot of research the Drupal association supported us with this Sharing some of this research about Drupal personas and we did a deep dive into this research and under try to understand some common themes That were coming out About how people decide on Drupal and what what Drupal means to them? What CMS is mean to them and we use the construct that we use in UX called jobs to be done Which is a way of framing a priority for a person or a group of people in a particular context And four things kind of came out of that that when people are deciding on a CMS They want to be clear about digital experiences. It can achieve whatever organization they work in They will have things that want to achieve goals targets And they want to see a direct path of how that CMS can support them in that Kind of stretch goal connected to that is an inspiration path So they'll have a vision for like five ten years of where they want to see their organization And they want to see that the CMS they're going to choose is going to help them on that path and again that direct connection Practical side of things they want to size up the cost. How much is this going to cost me? Is this getting my budget to run maintain and keep this going and also? Compliancy issue right is really important. They want to feel reassured that whatever CMS they they choose Can take the compliancy boxes. They don't want to get sued They want to make sure that the data the privacy the accessibility and security is covered So to find out to address those jobs the evaluator person can go to various sources to get information To kind of help them make that decision Obviously Drupal.org is a key channel that they can go and we put out content and we did a deep dive into this as well Looking at the content that's on Drupal.org that can support this So case studies industry examples documentation guides, it's all there to be read for somebody making that decision But actually people make decisions based very strongly on what they hear and what they learn from other people who are like them So that's where things like word of mouth comes in reputation what they learn from technical forums peer networks What they hear from staff? This is the kind of thing that is more impactful when it comes to like satisfying those jobs And that's where this stuff comes in there's too much to read on this slide And that's deliberate because I don't want to spend too much time on this Kind of winds me up that this stuff is still out there about Drupal But it is out there So when people are making decisions about is Drupal the right CMS for me they do find stuff like it's just for developers It's too technical. It's a steep learning curve as less optimal content experience And so on so that is all out there in the ecosystem So that brings me on to the ecosystem and this is where the big map comes in Because to try and change this to try and make Drupal shine and to promote Drupal better We need to understand that the part of Drupal that we work in we have access to the bigger ecosystem And that can help promote it more effectively. So to do that. We need to visualize it I told you that there was a big map, right? So when I work I work in UX and we do you research in UX I mean he's I'm gonna put all that research and for me This is how it usually turns out on a mirror board a big massive map and this maps out Like in my head who's impacted by Drupal on what they care about because for me It was important to understand the work I'm doing with Drupal How can that help promote it better the work that we're all doing all the great stuff that's happening in Drupal How can we make how can we turn that into promotion? So if you like maps you can get this from my resources thing if you don't like I've got your back It's fine. We're just gonna use it as an illustration I'm gonna talk about a couple of examples to show you what I mean and explain how Caring about UX and concentrating on UX in your corner of the Drupal ecosystem can actually have a better wider effect So let's take documentation So documentation tends to fall in with developers, right? That's something that they care about In the usability group Aaron and I there every Friday and we look at documentation and we think how can we improve this documentation? How can we make it more user-friendly? How can we make it more intuitive and that benefits the developers that are using it? But also there's a knock-on effect because better documentation needs to better onboarding swells the stuff on Drupal.org in the resources section increases the talent makes training easier and the big kind of star one is the one that's gonna help promote Drupal more effectively because Over time caring about the UX of documentation helps to push the needle with stuff like technical communication and that stuff that the C-suite the CTOs the CIOs the chief executives care about and those are the folks that are in a position to make decisions on their CMS Let me give you another example with taxonomies. Hopefully some of you made Michelle Jenkins talk earlier today about taxonomies was brilliant Again taxonomies is something that we tend to think like developers deal with these and they grapple with these and they make them work So if they improve the UX and they care about the UX then that that makes things better for them But also that can get noticed by marketers because they can realize how taxonomies can help them deliver optimized experiences personalization Related to that content specialists get excited to see how adaptive content can come in content localization And again the big kind of shiny stuff is this getting picked up by industry ports insight data Gartner garner reports the stuff that crosses the desk of the people that are in positions to make decisions about CMS So some in all that up basically care about UX because it makes Drupal better And that can have an awkward effect in the ecosystem And I guess conversely like think of it the other way don't don't let suboptimal UX come into Drupal because We have a really great thing going here We have a community and we have the power to actually make the UX as good as we wanted to be and that is not the case There's a lot of software that we are forced to use in our lives So like there's my shameless plug there But I understand that UX is hard and nobody understands that more than me because I'm a UX manager So when you do it you really want to make sure it has the most value and why not make sure it helps promote Drupal in the process So to do that I'm sorry But we have to go back to these because these are out there And so we need to adopt one of these myths misconceptions one that resonates to you and take it and like get Comfortable with this being a problem that you're going to kind of hold in your brain is the first stage the second stage is moving into UX design processes, so Think of those as problems think of those as blockers think of them as challenges to overcome Basically get comfortable with being in a problem space Some of you may have seen this before this is the double diamond It's a UX design process. It's right. It's a design process and we adopt it as part of UX work The idea is you start off at one end of the diamond in the problem space You ideate over lots of problems pain points surface them all you narrow in on the priority one The one that's really the big hitter or more than one you then ideate again come up with some more solutions And then you focus in and deliver Your ideal solution and then you do it all over again And it looks really nice and easy when it's like that But in my experience with something like Drupal We are so spoiled for solutions. We have all the solutions. We have multiple solutions for everything But what's really difficult is trying to match those with the problems because the problems are big and woolly and poorly defined And then those myths and misconceptions that it's hard to kind of attach the solution to that problem and really make the solution shine So practical empathy is a kind of habit or a mindset that you can adopt to with an adopted problem And to kind of help you address How to to address to help you kind of take it on board and hope help you address it So practical empathy I've summarized the entire book in one slide, but the practical empathy is a technique that in the young pioneered She does a lot of work as UX as various talks about this And it's all about getting into the head of the person that's experiencing this problem because a problem is really only a Problem until you it's not really tangible until you understand who's Experiencing it and kind of understand why they're experiencing it because then you can start to think about how you make it better So you take your big problem from your myths and misconceptions Which everyone you want and think about like who who does who cares about this and who's got the power to make this better What matters to them and how do they deal with this now if this is big enough Is this a big enough problem in their life that they have to deal with it now? So I'm going to give you an example here like that. It's too technical Think that's out there this I see as a problem I see that marketers have the power to help address this problem And I think this problem matters to them because they really want to be able to sell Drupal And they need tangible case studies examples to be able to to do that And tangible experiences they really need to translate the tech into something that they can talk about Stuff they care about in general. They're masters at stories and narratives, right? Think of them I guess as a town crier in the village analogy they want to shout about Drupal But they need stuff to be able to shout about and tell it into a story They want metrics they want data because they'll have targets and goals in mind And they really value rich descriptions the more detail the better Because they don't have that now because this problem doesn't this problem exist and that is difficult to get this information about Drupal now Drupal ends up being sold on a promise on a kind of vague Abstract flexibility consistency compliance that kind of thing and it's hard for people to understand How does that relate to my organization? Why should I adopt Drupal? So when you've gone through that process it and that like that process takes a while right Problem mapping getting comfortable with problem takes a while But it sets things up for the next stage moving into that solution diamond which is and here's another technique I'm going to share with you which is opportunity Solution mapping this comes from another bit continuous discovery habits Which I love because it really is a habit that's this kind of mindset how this works. This is a opportunity solution tree You set in mind your problem you set in your mind like the desired outcome the behavior change you want to see So that would be marketers being able to wax lyrical about all the tangible wonderful digital experiences Drupal can achieve The opportunities come in what you know about that person what you learned when you empathized with them from that practical perspective So taking the narratives and stories Maybe this solution space there in terms of gathering weak notes Maybe there's an opportunity to work with agencies to gather reflective notes on Implementation so that that could provide information for stories later on You take the data and numbers thing that you know matters to marketers and think okay What have we got in terms of data's and numbers metrics that we've got now And what are we not measuring? Probably more to the point that we could be gathering to start getting that information together to put in front of marketers to help them do their job Rich descriptions again. We have a wealth of information in documentation It's chiefly aimed at developers, but maybe there's a way of framing some of that so that it's more in more plain language It's kind of D technical and it says quite a lot of talks this Drupal con about technical language and technical writing So perhaps there's an opportunity there and like these are all question marks because they're just ideas But hopefully you can see how you can take a problem drill it down And then get to solutions and see how some of those solutions that we've got already in Drupal can feed into those bigger problems So I'm going to wrap up because I can hear clapping but just to recap obviously UX will save the world right talk done So we've just talked about how UX has been used in promote Drupal We've talked about how UX is linked to decision-making and it's not just about interfaces We've talked about how you should care about UX in whatever part of Drupal you work in because it can have a wider effect And I've left you with a couple a taster into a couple of techniques about how you can adopt that Probably have no time for questions But if you want to connect with me afterwards and hit me up for questions quite happy to do that. Thank you


Just so you know don't freak out She'll be back. I'm a con flu Len thinks she's a comic on I'm pretty sure she's not but no I Didn't ship her Daren you ready? Yeah, no, I'm tracking her right now. Oh, where is she at home? Okay? Playing angry birds. There we go Support for the Daily Tech news show is provided by Patreons like you at patreon.com Slash ace detect. This is fpn the Frogpants Network This is the Daily Tech news for Friday July 10th 2015. I'm Tom. They're joining me today as he does many many Fridays Daren kitchen of hack 5.org a jk 5.org. He has gone there. It's so good to be here I'm so excited. We've got a great lineup of stories. I'm jazzed having wrapped up our first pen test with hack 5 course and I probably even shouldn't promote the Open house barbecue that we're having tomorrow at the warehouse because we already have like hundred people signed up Because you don't have enough meat right now, right? But you know who knows how to cook a good piece of meat Let me know That's right. That's right. That's they call me good cook and meet Peralta meet cook and Peralta The finest meat cooker east of the Mississippi all of France. Yes. He puts shame to that kitchen Len here to illustrate the show if you're not familiar He comes on on Fridays and whatever topic we're talking about he draws live during the show and then shares his Art with us at the end and makes it available for you to either see and or purchase at the end So I'm pretty much a superhero is what you're saying. I'm saying that Especially because today Daren and I are gonna our main discussion is going to be about the cyber Apocalypse that happened this week like pretty much everything got hacked or failed And so we've set you a tall task Well, I feel pretty good about it. We'll see what it come up with who knows we'll see we'll see we will see after the headlines a Person familiar with the matter told Reuters that Samsung will launch its new version of the galaxy note in mid-August Samsung previously has released new note models in September Apparently, this is huge news. It was at the top of Google news and tech meme We might get a note a month earlier the August launch would put the phone on the market ahead of new iPhones now Samsung's annual profit hit a three-year low in 2014 So any move by Samsung is going to be analyzed as some attempt to gain back that market share and increase profits And I know Daren you were an early note fan. Are you still a fan? I have had the note one two and three Or let's see. It's the four is the latest right? We're waiting on five.  I don't know if I've expressed to you the frustration with you Yeah, okay, but anyway, I will be going back as soon as possible So this is good news for you is good news for me And you know what I should also point out that it was on the front page of so many places Including people familiar with the matter calm It was right there in a story with futures with stock futures soaring with PC purchasing declining and oil prices could fall and then some mention of the Samsung thing So it's good to see that you know, they're on top of it over there people familiar with the matter calm You say are you are you really looking at it? Is it really there? Yeah? Yeah, just link it in chat and it's all over No kidding. Yeah, well that site still runs. You don't have to do much Sometimes you can just set and forget technology other times It may need a little bit more maintenance. Is this a WordPress site? We should talk about what plugins you've got going Maybe it's time for we should talk when we're not live on the air actually Yeah, TechCrunch reports Microsoft's power by cloud business intelligence service will become generally available July 24th Power by tries to make it easy for anyone in a company to visualize data and generate reports using a browser The service can pull data together from many services GitHub Google Analytics Twilio Salesforce QuickBooks a whole lot more Microsoft has also decided to open source the library that powers the services Visualizations a free tier of the service limits you to a gigabyte per user in 10,000 rows of data per hour And the paid service is $10 per user per month with a 10 gigabyte and million row per hour limit Yeah, this looks a lot harder than the open source data tables Have you played with any of these online services to visualize data like this? You know, I haven't and none of these new like self-hosted cloud based services I haven't had a chance to mess with those. They're cool Yeah, I tried to splunk and you know, maybe I just Well, okay, I'll just admit it the learning curve is really high for these And so I'm looking at the marketing material from Microsoft on this and I'm like wow That looks easy the way that it integrates with the sales forces and the Google analytics and the you know other Platforms, so I don't know. I think I might give it a shot. It looks pretty cool. I definitely like the idea I mean I'm looking for visualization engines for data and that looks like a good one And and pretty much any employee that has the permission to access the source data can use a browser to access the stuff as I understand And then there's a desktop tool if you want to get like serious about your analytics So it does seem pretty cool. Yeah, if you do try it out, let us know. I'd be curious BBC reports the US director of the office of personnel management Catherine Archuleta has resigned in the aftermath of the office of personnel management data breach more than 20 million records were accessed by attackers and This will do nothing to change that fact or future security But when bad things happen the head takes the fall, right? Yeah, in fact actually it was just yesterday that she was saying that she wasn't going to resign She said quote we are working very hard not only at OPM But across government to ensure the cyber security of all of our systems and I will continue to do so She continued to do so for about 24 hours I Gadget reports Blackberry and Google announced BES 12 now supports Android 5.0 lollipop and Google Play for work That means Blackberry security features now integrated into Android in the enterprise You know you can make more of this than it is But it's Google and Blackberry integrating Blackberry Enterprise service into Android. So it's not nothing Called it years ago, right? Did we not totally totally we well Well, I don't know if I would say I called it. I said this is a really good idea. They should do that and I'm glad I was just thinking about a prediction show that it was on with you. It had a different acronym. It was years ago Oh, I mentioned something to this effect. Yes, okay, so there you go called it Yeah, but definitely this will I hope reinvigorate Blackberry because I don't want to see them die, but you know Lots of platforms. Here's the thing Blackberry is good at two things Enterprise management and keyboards. So this is the enterprise management part surviving Maybe they could just like be a third-party keyboard Manufacturer are the model M of the mobile industry. They are kind of are right. Yeah That's why they're suing Ryan Seacrest And Gadget passes along the Korean electronic times report that Samsung is leading a team of 13 companies in an attempt to Develop an 11k mobile display by 2018. You heard me right 11k a 2250 pixel per inch display Why? Hold on before you just say marketing hype because I'm sure that's part of it Samsung says that that amount of pixels could allow 3d effects without glasses So I pulled back from saying it's all just marketing hype if they can pull that off That'd be interesting South Korean government is even pitching in 26.5 million dollars over five years to help out the project But they didn't though say they you know, they talked about 11k, but they didn't say the size of the screen. Did they? No, why is it gonna be like postage stamp size or something? No, I guess that you could just reverse it from the 2250 But I just I would like to imagine that somewhere there is an 11k display with each pixel being like the size of your head So you can have that old-school Pong moment. Yeah. Yeah. Yeah for sure Reuters reports ZTE and soft bank will deploy a pre 5g Commercial trial in Japan early next year also part marketing hype part something worth paying attention to it's a stepping stone to 5g That ZTE describes as using core 5g technologies But on existing 4g networks in order to deliver higher speeds Might be majority marketing hype. I can't really tell but it is definitely ZTE working with soft bank to get people Used to 5g and I'll give them credit for not calling it 5g even though it's not Right, I mean 5g we're told is supposed to be rolling out 2020 if they you know Groups that put these kind of specifications are together to be trusted The idea here is you know tens of megabytes per second But what I think is really interesting about some of the changes in the protocol is that well, you know proposed Achievement would be that several hundreds of thousands of simultaneous connections would be supported for like massive sensor deployments So I think internet of things, you know low latency low bandwidth But being able to track that many devices sounds pretty rad. Yeah ZD net has Gartner's latest report showing PC sales had their worst decline in two years during Q2 68.4 million PCs shipped worldwide down 9.5% year over year in the US PC shipments declined 5.8% Gartner cited the dollar's high value vendors clearing out inventory ahead of Windows 10 launch and a lack of reasons to refresh or upgrade in general as the problems Analysts believe the market should see growth again next year. These aren't necessarily Surprising right Darren Well, okay. I mean do you think it's attributed to Microsoft and Windows mainly? I mean at this point PC is a very mature market people are not going to upgrade and refresh computers unless they need to and and with Hardware lasting longer, you know, you don't need a new processor every year To keep up There's just there's just not going to be a need to constantly refresh PCs And so the only reason to refresh is if you're a couple versions behind on Windows and a new version of Windows comes out So I do think we'll continue to see a spike When new versions of Windows come out, but keep in mind Microsoft's new plan is to just do Windows as a service So where does that spike go? Does it just get distributed? Does it get spread out? Maybe that's good for the PC market. I don't know. It's very good for a few markets Indeed like think of this. This is actually an opportunity really It used to be the old adage that what Intel giveth Microsoft take it the way, right? The whole idea that you would have to upgrade every two years every year because you know if you wanted the latest You know version of Windows, right? But they're they're now each version of Windows is so long in the tooth as far as like how you know how frequently they come out and How much more CPU they they take from the previous versions and I feel like you know We've been saying year after year similar spectral Spectacle-Fest this will be the year for Linux on the desktop and I'm pointing at you Wayland developers I know you're working on that new alternative to x11 and you should just bloat the crap out of it Excuse to buy new PCs and then finally Linux will be the one because all of the manufacturers will be like Oh, yeah No, let's put that new Linux thing on our computers because it it really taxes the system. It's a rev.  I do think though that we will see it will see an interesting effect on the PC market as Windows Becomes less of a big deal And and I mean that both in the fact that there won't be like a Windows 11 launch if if the plans are true But also the operating system kind of slowly fading into the background. I don't think that means Microsoft dies I think whether you have Windows or Mac or Android or Windows phone or Blackberry OS is becoming less relevant over time, which is good Which is good for the consumer and I mean remember there was a time when Microsoft made a version of Internet Explorer for Mac Right did they still do that? No, they made Internet Explorer for Mac for a long time.  The new browser right Spartan if Spartan comes out think like how would that how amazing would that be Spartan for Linux? Of course, you know, I know those arch guys wouldn't run it, but you know those Ubuntu people would Well, it's not called project Spartan anymore so to play play this edge for Linux It's it's Metro. It's not Metro. It's Spartan. It's not Spartan. It was a project Spartan. No, that was a code name I'll give them that that's like saying long horn and then it's like, oh, well, it's Windows XP I'm still calling it Chicago. I'm going to text me. Okay. I think it was Oh, I don't know how I know this but breaking news people familiar with the matter.com is fully updated wordpress installation. Oh Thank you ZD net has guard. I'm sorry in gadget reports Bangalore India's police chief MN reddit Wants citizens to use periscope to capture footage of crimes in action to help police eventually the organization would like to use a police control room to monitor periscope and find the location of crimes and alert the appropriate Jurisdictional police police plan on broadcasting press conferences over press periscope as well. I Don't know. I just love this story of a law enforcement agency kind of getting it and going. Oh, yeah Let's not be afraid of cameras. This could totally help us out. Let's figure out ways that it can No, no, you're absolutely right. I love the idea of an embracing technology I just see so many abuses for it as far as like ways to troll law enforcement Yeah, and then that is always going that's always the problem, right? This does anytime you open up another avenue of communication you open up another avenue for swatting Right, right. So it's like, oh, we're gonna pull a job over here. So quick. Let's stage something over there Yeah, I would like to see anyway, I don't want to go down there Isn't it just look up the ACLU apple pasted in the channel. Yeah, Longhorn was Vista by the way I knew I had that But yeah, well, all I would say is like dear Bangalore police department take Darren's warning to heart and be you know, try to take measures to to help mitigate those kinds of instances It's no reason not to do it Yeah, it's like one of those if you see something say something things that can get like totally out of hand When you empower citizens with those kinds of things to rat out their neighbors and stuff with video It can I know I know you don't want to encourage that There's there's one thing to say like I I see a you know I see a pickpocket in progress and there it goes versus like I am going to go like break into my neighbor's Property and try to catch him doing something because I don't like him. Yeah, sure Let's take some news from you. We already have can you identify which of the headlines? We've read already that were news from you on the subreddit go to daily tech news show that reddit.com to find out the Coralie submitted the R&D mag write up on a new material that may be as promising as graphene It's called black arsenic Phosphorus chemists at the technical University Munich have developed a semiconducting material which replaces Individual phosphorus atoms with arsenic and colleagues in the US at USC and Yale built the first field effect Transistors from the material it can detect long wavelength radiation like LiDAR can be peeled off in ultra thin layers For flexible computing unlike graphene It's it's a semiconductor right out of the gate so to speak So it would be possible to put a black arsenic phosphorus semiconductor in old lace That's one for all the semiconductor fans who are also fans of the plays of Joseph Kessler Motang submitted the ZD debt story that Google is using its artificial neural network to detect and block spam Uses machine learning the system tracks usage patterns detects email impersonation We're an email purports to come from one sender when it actually comes from another Google also announced new Gmail Postmaster tools to help qualified high-volume senders analyze their email data including delivery errors spam reports and reputation so It almost sounds like they're helping the spammers and they're Hurting the spammers, but I guess the idea is the people that trying to help are white-listed folks who follow the rules and only send Mail to people who have asked for it This just sounds insane And I know that it's not that much more insane than say spam assassin ten years ago But it's kind of crazy to think about this I mean the technology don't get me wrong is really cool the machine learning and all of that crazy stuff But it's like feels like such a weird workaround patch to a technology Like an archaic technology that probably should have been overhauled like years ago because we're all depending on it Maybe added some features for like privacy and authentication because when this story begins with all like, you know, mail being you know impersonated It just reminds me of like Being a teenager telnetting into an SMTP server for the first time and sending email to yourself from you know Bill Gates at microsoft.com and realizing it works. Yeah, I know the first time you ever realized that you can just spoof any email address you want It's kind of a revelation like who thought this was okay This was a great idea and it you know, it was a great idea at the time when everybody knew it's like Oh, well, that's you know, obviously that wasn't Bob because you know Bob's on vacation Because you know, there's only one Bob on the internet and we all read all the headers and we can see that It's not originating at that server Obviously, yeah, I mean the one server that exists. So this is just I don't know part of it It's just like wow, we have so many alternatives to email that have so much better You know more robust protocols and and yet Crazy machine learning is being used. Yeah, keep the one kicking the same thing that that powers Google now to tell you What restaurant you might like is also trying to fight spam? I love SP Sheridan submitted the torn free article that Pirate Bay co-founders got Frieds Fartholm Friedrich Neige Peter Soond and Carl Lundstrom have been acquitted of criminal copyright and abuse of electronic communication charges by a court in Belgium All four deny any involvement with the Pirate Bay after its sale to a Seychelles based company in 2006 The case alleged that the four had involvement between September 2011 and November 2013 The judge ruled that the involvement of the four co-founders could not be proven So it's out of court at least they they got away from this one this time And in fact Oliver Metterlink director of the Belgian Entertainment Association that brought the case was quoted saying Technically speaking we agree with the court Why was this in court in the first place then? And that is a look at the headlines All right, this was a hell of a week We have as we mentioned Catherine Archuleta stepping down after a revelation that more than 20 million records were accessed By attackers at the office of personnel management in the United States We have the fact that 400 gigabytes of data from the hacking team surveillance firm has been publicly disclosed We have a router issue grounding United Airlines flights for two hours on Wednesday We have the New York Stock Exchange and many Bane joke memes created as the New York Stock Exchange goes down for three hours 38 minutes Wednesday due to a gateway error related to a software rollout that went wrong We have the Nigerian Communications Commission seeking the right to intercept calls in Nigeria We have FBI director James Comey testifying to the US Senate Judiciary Committee That terrorist groups using encryption are hiding recruitment efforts and kill orders And then we have 14 cryptographers publishing a paper arguing that hey, you know what though giving special access to encrypted communication puts data and Infrastructure in peril New York's Jack exchange goes down United Airlines grounded everyone getting hacked Darren is this The cyberpocalypse it is it is the end of Tom We're out of here No, I mean our things really getting worse are we headed for some kind of cyber getting as as many outlets are saying or is this just the World becoming more aware of what's already been going on for decades Well, we should probably consider that in the past we weren't as well equipped to detect So, you know data breaches that are happening more and more I'm not saying that they aren't and you know nobody's disputing that since it's being tracked that they haven't been on the rise but you consider kind of like the change in the Vulnerability of the software. We were just joking around about you know Windows 95 and Vista and such and so you think about our capabilities to detect these threats as opposed to how vulnerable we were Versus how you know generally speaking software and and Concepts of building secure systems have gotten better And yet it seems to be reported on more So I guess the question is like this has probably been going on for quite some time You know, there's the the what is it the largest data breach or the largest cyber attack on on the US government? Now we were just talking about yeah, it's a person. Yeah, right and it makes me wonder like is it really? It's the largest what we know about It's a good question. I mean if an intelligence agency had an attack like this, would we know about it? Probably not Mm-hmm, and then the other thing as far as like those other systems going down, you know Yes, NYIC going down United Airlines having to ground our flights because of computer systems it's Okay, so it's the reports that have come out from both of those are like no it's not cyber attacks Don't worry. It's just regular glitches and you would wonder if in fact This was a cyber attack then somebody would be using it to try to further their like agenda of cyber terrorists Someone would be claiming responsibility. Is that what you're saying? Not even just claiming responsibility But you would see politicians using this to say like this is why we need an anti Encryption laws and things of that so you can kind of imagine if systems like this are already this complex to just manage today How much more complexity if you had to sort of like, you know Heed to the government as far as their request for backdoors and things of that nature are I think actually in some cases this is kind of an example of how Graceful degradation needs to be implemented across these systems that is the concept that you know the computer network of the machine Would still maintain some sort of limited functionality even when a large portion of it has been rendered in operative And you can kind of think of it like if you pulled up google.com right now and you disabled JavaScript It would still work if you disabled CSS it wouldn't look as good, but it would still work Yeah, with no script running in my Firefox installation. I can use Google without having to give any additional permissions That's not true of a lot of websites Right and and in this case not very true of united with their ability to maintain You know regular operations without so it just shows some of the dependence on this It's to me Let's let's talk specifically about united in the New York Times and I think Darren and I are both going to believe Those organizations when they say that it wasn't a hack that it was software failure because it's perfectly believable, right? We are seeing a problem of scale I think We've talked about this previously on the show regarding video game rollouts and how no video game rollout ever goes smoothly In fact before the show we were talking about the new Arkham game and how it had problems on the PC You know the sim city rollout famously was a problem any Connected cloud-based game has problems. It's no surprise that other Internet connected things, you know like a united airlines booking system where you can check in over the web is Going to have problems as the scale gets larger and larger I feel like it's just kind of a principle of computing I mean you think about it Darren when you when you create a piece of software that's meant to be used by a lot of people on the Internet you can do as much load testing as you want. You never know where the weaknesses are until you make it live Right. No, I absolutely know we just launched or soft launched the the land turtle with our pentas with act 5 course And I was getting immediate feedback from students like oh, that's kind of needs to be fixed before we go live You know and it will continue to be so which is why it's open source Why people can contribute to it and stuff like that, but of course the same is not true for system from NYSE or from from United obviously and as a systems administrator, I can you know absolutely sympathize and recognize the difficulty in maintaining those systems It's just that you know if my network goes down like oh some people can't get a podcast if their network goes down It really inconveniences the world. It's it it slows world trade, which is yeah It's a it's a bigger impact. I think it's showing though that We hadn't really penetrated the entire world with internet connected computing until now With this and that this is what you would expect to see the same sort of things that brought down AOL or that make a website going now Wall Street journal calm went down for a short period of time Same day as you are United and New York Times And the only reason people really noticed was because it happened at the same time as those other two websites Go down all the time for various reasons, right? So I I think there's that side of it Which is like we're going to see these sorts of things happen glitches happen that affect more people because the internet and Computing is affecting more people and being used in more places That's just a matter of percentages and we will get better at that as we get more used to operating at that scale The other side is the hacking though I mean the government the GAO here in the u.s. Reports that incidents against the government rose 35 percent from 2010 to 2013 The Poneman Institute study sponsored by IBM says the average cost of a data breach has risen 23 percent since 2013 That seems to imply that Maybe overall total attacks aren't going up, but the attacks are getting focused and they're getting more costly Right no absolutely I mean like we said like the complexity has gotten so much more and the systems are built with security in mind So you know it's not as easy as it used to be it was joking around about sending emails from Bill Gates Like yeah, you can still do that, but you know Google's heuristic system is going to identify it and be like yeah, you ain't bill so So so if somebody's out there freaking out saying like I think cybergetons coming it's all going to fall apart Well, it's going to fall apart regardless of hackers every system will fail So the thing is build it in such a way that when it does because it's not an if it's a when it does That there are still some you know something in place to have it working in some sort of capacity That's an interesting way of thinking about it the attack the malicious attackers And the software glitches and the network errors and the load testing errors Yeah, you know they're all they're all a category of things you have to anticipate and be ready to deal with Right no, it's the same thing like I don't care if it's hackers from dprk or a Or a tsunami, you know the the electric grid needs to you know Work in some sort of capacity and when it doesn't you need to have Things in place to get things back up and rolling. So It's just another vector, right? It's it's another reason That you need to be really nice to your local system Right Right you want to you want to get into some of these backdoor things though because I thought I was kind of creeped out By one of the statements from the deputy attorney general sally gates Uh recently speaking uh about Basically, you know the feds wanting uh backdoor access to you know the say the encrypted data on your phone Or social networks and things of that. I would like the 14 most preeminent cryptographers in the world Publishing a paper saying why that's a bad A bad idea to be the last word on it. I don't think i'm going to get my wish though No, you won't and you know what's really creepy here is actually the statement that That sally gates said that uh, they're working directly with silicon valley companies to forge quote individualized solutions and that they're quote Not ruling out a legislative solution. I want a legislative solution aka Let's legislate that breaking crypto in a on purpose and putting in backdoors is bad I want that sort of things on the book what creeps me out is the whole idea of like, oh, yeah We're making back room deals And it reminds me of things that we learned from you know, edwards, you know This leaks where for instance outlook.com's encryption was uh microsoft happened to work with the fbi On the back door for that so it's it's that's what really creeps me out because yes, you're right These these security experts have written some amazing stuff on the subject It's it's like crypto wars from the 90s all over again, but essentially this time What law enforcement is looking to get is what they call exceptional access That's whereby there's not a traditional back door where you know, you just let us see everything There's a set of keys and you hold some keys and we hold some keys and only when all of those keys come together Is is law enforcement able to access the system all of this rests on the presumption That the bad actors will use that encryption technology that has the keys which they won't Right exactly exactly So it's like if i'm you know, if i'm a crazy jarrus, am I going to use the backdoor iPhone? I don't think so Yeah, uh, so I mean I mean sure I guess they could make a secret deal with somebody but even then there's there's plenty of projects and encryption plans that they can create on their own that Don't have the secret keys built into them. So it's it's kind of an uphill fight and director comey in his in his testimony did say that they have been able to make progress against bad actors and and and capture them and capture intelligence without Having to have backdoor access. Uh, he he did at least admit that and I I think that's important to note Yeah, and it's also important to note that the exceptional access The whole thing is just flawed on so many fundamental levels that it would like actually take us back to the stone ages Where we're actually progressing forward right now with things like forward secrecy and authenticated encryption and things like that Uh, and just it's unfathomable the kind of cost and complexity Adding such a system would be and then you think about hey like here's a system like the nyse or united that Just try just struggling to keep things going on a regular basis add back doors And then it gets even more complex and scary and then of course the the single most You know terrifying thing is like oh so wait you're saying that there are just these you know a couple of keys We need to get we're the bad actors and we want access to everybody's Uh, everybody's stuff. We just have to get those things cool. Yeah, exactly.  Let's have some music. Let's have some turkish dance music darren Yes, and cats Yeah, this uh, this one was sent in uh for uh, our pick of the day Uh, listening to show 25 33 the topic was curated playlists My favorite online radio station is dino fm. That's di n a m o dot f m The station is a real fm station in istanbul playing electronic music ranging from quality electronic music to oven guard to mainstream syndicated programs In the wee hours istanbul time the legacy station gets weird and you'll hear or net colman Via crazy jazzy programs or maybe space music Did i mention that they show they run several online channels for different electronic music verticals I've been listening to dino fm since their inception and always return after my current music service Run stale as is the case with rhapsody pendora spotify groove shark and my own music collection The ad should catch should you catch any are in turkish? So they don't they don't bother them nearly as much as ones that are english Uh, and they have phone apps too. So if you're a fan of electronic music, especially european curation of india and mainstream sounds This is a go-to station at dino mo fm di n a m o fm And I I didn't I forgot to copy over the name of the person who sent this mark. Thank you mark for sending You know mark might also like di dot fm, which is short for digitally imported very similar It's good techno stuff. They got like 40 channels of all sorts of electronica as well So put them both on yeah, send your picks to us too Uh, not just radio picks picks for anything feedback at daily tech news show dot com my picks All right daily tech news show dot com slash picks All right, let's plow through these messages of the day pete from sunny florida posting on our blog said hey Regarding those curated playlists in music. I doubt they'll work better than algorithmic playlists The real reason for them is payola I believe the producers put their favorite pet project on the top of everybody's list Google put sponsored links on the top of search results But at least those are clearly marked your playlists are going to be full of music You're supposed to be listening to not what you like. It's all money darin forget curation Sure. It's all money forget curation Uh, I actually think that you know what it's not unlikely pete that may be something like that happens But I don't think it happens nearly as much as you're talking about and there are plenty of curated stations out there like dino mo fm Like soma fm like di that was a di dot fm That aren't subject to those pressures that I think the point is still good that curated playlists Sometimes can be good and suppose and expose you to music that you would not otherwise have noticed rich from lovely cleveland Thinks we've seen an emergence in the middle ground between just algorithmic curation and having some sort of direct human oversight He writes I could see ibm's watson used on something like music curation instead of scanning encyclopedias and medical journals It would linguistically parse pitchfork and rolling stone Building up a semantic relationship in the language of the reviews and using that to serve up relevant content Much as it's already done for medicine and food It could draw on what people have already produced on a topic But would be able to create relationships that are perhaps non obvious And then it creates relationships between the music you're listening to and your current health You've got the fit bit that's communicating with your iphone telling you what music to play based on it gets crazy. Thank you watson Uh, and then howard from south jersey, uh wrote in in regards to the release of microsoft office for mac He says i'm conflicted whether to become an office 365 subscriber or to wait for the boxed copy Given that it's been five years Since the last significant update I'm concerned that the monthly subscription will be much more expensive without any particular benefit Over the box copy. I've been very pleased with adobe's creative cloud subscription Which has proven time and again that the monthly subscription brings more features and more access to the tools But adobe has traditionally kept mac and pc versions on par Do you think that such a mania will bring that consistent innovation to the mac version of office? Or will it be another five years between significant updates? You will I think if if that's your if that's your argument against like innovation On microsoft office, then you're probably better off with open office anyway Because you just needed word and excel or their direct equivalence Uh, and there may be places where uh, certain spreadsheets created in excel don't open very well in open office In your particular workplace, and I can see that being an exception, but you're right If you just want freedom From all those restrictions, then go open or go libre office And and and and be able to do stuff that way I I do think That I had not thought about the the single use scenario for office 365 I feel like the box case is still better if for some reason you have to get microsoft office Whereas the subscription is good if you're like, hey, you know what? I need to install this on like five different machines in my family And this saves me money over the long term then it's probably worth it Without having to break the law finally Jeremy writes in and say is uh, you may or may not have heard of vote Voat A lot of people are writing it up now because people upset with reddit are going there and using vote Anyway, Jeremy says I created a vote subverse for daily tech news show I just wanted to help out and grab it if you'd like to claim it or become a moderator Let me know I'd be willing to help out. Uh, I just wanted to grab it before anybody else did It's voat.co Slash v slash daily tech news show Uh, he said I'll try to grab fraud grants for scott's too. Thank you, Jeremy for doing that That's actually how the daily tech news show subreddit happened is scottie rollin just made it Which is fantastic and does a great job continuing to help Run it along with kyle and sub guns and tom gerke and others that joined in as well So if you're interested in helping Jeremy out with the vote, there it is voat Dot com slash v slash daily tech news show. I threw a couple links in there. So it didn't look so Abandoned have you heard about vote much darin? No, I haven't I'm checking it out now And it just looks like they completely forked reddit. Yeah They did yeah, it's it's it's a whatever reddit code is available publicly Seems to have been used there. I may be wrong about that, but that's what it looks like for sure Wow, uh, I don't I'm not necessarily going to Use it to replace the subreddit Uh, because the subreddit has so much momentum and people know to go there But I'm also not against experimenting and seeing like well, maybe it's good for something else Or if they you know, if reddit collapses, which I don't expect at least we've got this as a backup So really appreciate Jeremy doing that Experimenting is good. I mean, yeah In college absolutely. Well, thank you darin.  I know it went well, and I'm glad to hear that. What what else is going on? Oh, man, let's see. We're doing let's see Shannon just did a thing on packaging with android I'm looking at we're doing this whole series on virtualization. So if you're interested in building like, uh, You know recycling that spare computer in the closet and turning it into a vm server Where you can try out a bunch of different operating systems and blow them up and build them again uh, check it out we've been covering citric zen server and Threat wires doing epic as well as metasploit minute hack tip tech thing and uh, all sorts of new fun good things coming to h a k 5.org If you're in the bay area and you want to uh, come hang out with us at the warehouse tomorrow We're having a little open house hack 5.org Slash open house Check it out Len Peralta My god, Len, this may be the most beautiful awe inspiring thing you've done yet. This is crazy I don't know how awe inspiring it is. It's just pretty inspiring to me It's sort of a reaction to all the news from this week. You know, I saw the Cybergeddon and I didn't really think I could make a real good joke about it So I just decided to do something that was a little bit darker. Yeah, you're right. This isn't funny It's not funny. This guy's a little bit darker. Yeah, it's got some dark tones to it. It's good though Thank you. Yeah, it's uh, it's an interesting little piece of a uh, of what I think a cybergeddon Uh, uh, a dweller might look like uh, is that the is that the like survivor Yeah, that's it was survivor too Well survivor or whatever, you know, he's gonna be battling it out Yeah, I didn't you know the the tech here is sort of funny because there's all kinds of like Wires and of course he's got like the I thought about it afterwards.  I just assumed that was the wi-fi pineapple mark 1000 Right. Yeah, you gotta use the mark 1000 against skynet or you're not gonna have a chance Um, I need to know his name because ultimately what I want to do is see him show down With quanto from the very first Friday art The all you know, I don't know, you know, daren, I'm I'm gonna give you a full uh, uh Opportunity to uh, to name him because I Because I think they need to go side by side and like dance toe to toe him and quanto Now that's something I'd like to see maybe a dragon can that'd be cool I don't know what to call him squimpy Definitely get, uh bang s in uh In irc to help with that. All right. Yeah, well, there sure doesn't matter If you want to take a look at it too, lennproaltestore.com Is the place to go and of course if you're a patreon supporter of len, uh, you can get it even easier Yes, patreon.com forward slash Uh, thank you to our patrons, uh, who support the show and make it possible for us to continue to do it Uh, your your value, uh of the show is what allows us to give you value back The more you value the show the more value we endeavor to return to you Uh, so help us out if you can daily technewshow.com slash support give as little or as the we have concerns guys say give as much You know, there's no limit If you give if you have a lot to spare We'd be happy to have it. Uh, but you don't don't feel like you have to uh, it's it's all whatever you feel is appropriate daily technewshow.com Slash support and don't forget if you're going to nerd tackler and you're interested in the new nerd tackler Edition of the dts shirt, which has all of our names on it spelling out nerd tackler You can get that at daily technewshow.com slash store and use the code two sides To avoid paying for shipping and just pick it up in salt lake city when you're at nerd tackler Our email address is feedback at daily technewshow.com use it call us five one two five nine daily listen to the show live Monday through friday four thirty eastern At player dot alpha geek radio dot com and visit our website daily technewshow.com We'll be back on monday with patrick bezia on monday along with justin robert young talk to you then The show is part of the frog pants network get more at frogpants.com Ironman club hopes you have enjoyed this program Great show what should we call it? This display goes up to 11k dino mo dot fm not constant and opal End dot dot dot times dot dot dot It is the only enterprise android. I know Huh it's not 5g up periscope down crime I don't know I should start editing the show you guys kick those around all right um It's not 5g Well, if it isn't then what is it? It's pre 5g. Uh, csi cyber get in Csi cyber get in stop that. Yeah pay no attention to the data breaches behind the curtain We're gonna need a bigger os nice Definitely in fact, you know what would be great is you've got all that source code You know open source community just like I don't know download Clone everything on github All of the source and just put it into one giant iso I want to see like who can make the largest linux distro Like the one that doesn't even need a repository because it's all just baked in Oh, you wanted a piece of software? It's all in there. It's in there. We'll call it prego linux Put the source to everything because it's bigger I like the display goes up to 11k Yeah Go big linux or go home End time animo.fm Not constanate constanopal Who's breathing I think it's roger Darth roger We're all breathing down, but I like the four crap We have a little breaking news here Yeah I should probably record this as a post Thing and put it in the uh, put it in the show Our post is already Ellen pow stepping down as reddit ceo Wow said the departure was a mutual decision with the board due in part to different views on growth potential They had a more aggressive view than I did she said Hmm Well, maybe that will spur more of voters or whatever they will be called Voat well or no actually it would be the opposite because The protesters were all wanting her to go so yeah, right You know, it's it's when you're running a platform for the people You got to go with the will of the people. It's almost like democracy or something. I don't know Where did she come from? Like wasn't she from somewhere else? Yeah, she was from the financial world Okay, the investment it's like it's almost like the ceo is a sort of president of some Nation state that doesn't exist in meat space, of course, but in cyberspace and uh, you know when all of your citizens really don't like your president Sometimes you step down Sometimes you get impeached. She says she resigned Altman which which which altman is this sam altman of y combinator Said that ellen did an incredible job. It came into a situation. She did and was dropped into a crucible And who is coming back Huffman Is coming back as ceo steve huffman huffman the co-founder Is taking over immediately. She did a wonderful job of deleting subreddits and uh Victoria taylor, uh said she did a great job firing me Does this explain why all my subreddits have gone mute? Hmm Have they again I and no, I'm just done the other uh protest But I mean it just really speaks volume as far as like the the control that the users have On that platform Yeah, yeah for sure. We kind of like have The giant decisions being like like that being made All right, you know what I'm gonna do. I'm gonna uh, this I don't think this'll record you guys, but I'm just going to do a brief uh The brief addendum So right after the show ended, uh, we found out that ellen powell announced. She is stepping down as reddit ceo She said she's resigning. She's not being fired All of the uh board members had nothing but nice things to say about her And reddit co-founder and original ceo steve huffman will be immediately taking over as ceo I found this news out when veronica belmont messaged me on slack and said called it More coming monday on daily tech news show All right I'm just putting that right in there the new ceo of reddit veronica belmont No, it's steve huffman ceo of reddit that's kind of close That's like you're basically one of the secretaries to the president of the internet, right? Yeah, you're you're in the cabinet. I think Hey, isn't uh I might have wrong. Isn't uh Drew kurtis's campaign manager or didn't he used to wasn't he for isn't he from reddit or was he from dig? Who is he? I don't remember his name. Don't remember the name Drew kurtis runs farc. I shouldn't know this Oh, I met some of the cool guys from farc. I think it's rad that that thing is still going so strong Farc was really kind to sub brilliant news back in the late 90s. So I have a very soft spot in my my uh That's true kurtis man running for governor I've had farc sysadmins drive me to the airport from a hacker conference in kentucky. So farc is great, man Just running out of drew's house Still yep, you know, like the servers are in the basement. I believe so. I mean, it's it's funny. I mean he's I think they are Now he's running spirit of the 90s. He's alive In someone's basement. Yeah Yeah, I remember the first time I I noticed a bunch of traffic coming in to a sub brilliant news story And the referrer was farc.com is how I found out about them. I was like, oh, hell's all this coming from love farc They've been good to me too good people over there That's a that's a night. That's a geocities angel fire era site that's still kicking. Yeah And you know what? Hey, hang on. I think there's a really interesting analogy of that and uh between that and reddit What we're just talking about. Yeah, what's the difference here? What's the staying power? I mean the community is still it's a very still a very small community Sure, but you think about the management of farc In the sense that it's still running the founders basement You know is reddit still running in the founders basement. I doubt it Co-founders stepping back in maybe he's like, hey guys. I saw you guys were in some trouble. I've got a really big basement Alexis ohanian probably has a bigger basement than huffman, but that's that Yeah, uh, is it the size of the basement or the willingness to host from it?  You want to keep it far.  Don't fail me now So what yeah, think about it like what else from the era farc is still around amazon Yes, uh ebay Um, they're still relevant. I guess paypal ish Is that really from that they I feel like paypal is totally from the the mid 90s, aren't they are they? I'll tell you in a second. I could just be like wrong But oh 1998 never mind. Okay. Well, they're so that's why I'm that's why I was wishy-washy because they I would say they're cocktail writers This is the 95 and higher paypal paypal still counts the 90. I'd count paypal Well, wait a second. Well, when was farc? Yeah, because I don't think farc started more than 97 Oh, what are we what are we thinking farc launched in 99? Yeah. Yeah, okay So the list is the pre-2000s, right? I mean technically google was pre-2000, right? Yeah, that's a good point But there's a lot of things that like just never really got off the ground before Flues Flues didn't really get off the ground Flues No, what was wait? What was flues? Was that the one where you get gift cards for people? It was the online currency Oh, you could give them money and then they would allow you to spend it at select merchants What so basically? Yeah, it was online gift cards, but they didn't call it that Who would ever You have a currency that's not Tangible, you know But see the idea is eventually everyone will take flues Yeah Sure Right Yeah, uh, I lose the idea to me web van Web van's gone. Good riddance Tripod is still around they wouldn't be to be Hey, Lycos is still around, but Lycos is reinventing themselves as like a wearables company. I think you know what? Here's how you redefine this list. It has to be companies that have not changed hands Well, yeah, because excite is still around technically, but but I wouldn't count that Yeah, totally wow.com You know internet.com zombo.com Zombo.com has not sold out. No zombo.com has not You can still do anything at zombo In fact, uh, zombo.com was created in 1999 Oh, so it's right there in the FARC era right there in the FARC area. I think You know that that uh 95 to 2000 was really the the heyday When we're what's mahir up to you working at dino mo fm Mahir in the mornings Actually di.fm was december 99 Oh, look at that when was summer fm because I think that was pretty well actually it didn't It started as digitally imported.com because dot fm But you know it ended up getting di.fm later There has to be a list never say die Please tell me somebody who's compiled this list because I really want to see it Like who's still around who survived? Yeah, it's basically the uh vh1. Where are they now? Yeah of comms Well, and and it would take some legwork, but you could look at like all the registrations originated in that time period Right, so let's just hold a who is record and look at every domain registration from 1995 to 2000 And then see like which one's alexa traffic to see if they were in the top 1000 which ones changed went public changed hands, etc Actually, I bet the alexa index has a way back kind of feature, right? Oh, well that actually you could just use way back You're right Well, but way back won't tell you what the most popular sites were But alexa might yeah Oh alexa has a seven day free trial now. What I thought you used to just be able to pop in a site You get you used to be able to Used to be able to do a lessee. They're not like zombo comm used to be able to do a lot of things in this world, darin No, see see it's when these businesses keep changing Right, and you're right thing And then you and then you can't They they took away the zombo. They had zombo now. They don't think about zombo comm is they stayed true to their mission Right letting you do anything you wanted. You don't let me be your mind Like fark. Yeah, right. So what we need is an award and also started the foobies site, but they mostly stayed true to their mission What we need to do tom is we need to create an award From the internet to the sites that have kept farking it up and kept to the zombo comm mission Right, so it's like a lifetime achievement award Well, not a lifetime, but yeah, you were coming up on uh many many years an internet years. Yeah Yeah, we've got 20 years on i i've been more alive online than offline. That's crazy. Um Hmm I'm counting my bps days for that to happen. Hey man, you should tell tom. You should totally have drew on your show Uh, yeah, if he would if he would have time to do it. I'd love to do that Yeah, I don't know right geek would be even better But yeah, he could I'd have none anything he he wanted to do. Yeah. Yeah, let me um, I don't know I'll send him an email. All right. I'll introduce you to He might remember me. He might not I think his um I think his campaign manager used to used to be a reddit So I was looking at five or six years darin. I will have been alive online longer than and not online okay What do you count as is online like you're starting up your first email? Oh, I was going. Yeah, I was going from the first time I ever used gopher Yeah, I I'm guessing BBSing for sure the first time my bbs. That was 92 Did you play a legend of the red dragon? No, I was just I was just connecting to a to a site called ganja mountain Which was local Sure, and we just you know, we would I would just it was like a message board, right? So we just like hang away. No, I did the math wrong. Hold on 92 is the same for me. That's 20. So 40. Oh, so next year Next year it'd be 20 years. Well, it's 23. I've been online for 23 years next year. I will be 46 So then on behalf and half so so Almost as long your equilibrium point. Yeah Yeah Thank you super ready. Thank you. Thank you. Thank you Great wikipedia listing here. Nice internet properties established in 1984. Uh, I was established in 1983. So that's something See, uh, there was no there were no internet properties established in my birth year. There were some protocols though About.com 97 Wow Yeah, oh, this is great This is so good Anand tech 97 Audible auto trader. That's just the a's those are still around But then you get weird ones like Chow Chow, I love that site. Oh, oh, yeah, that's the cooking site that cnet bought I don't know. Chow, you would think with the last name kitchen. I would know the chow website, but Kitchen and chow The year I was born the first, uh network to use random packet transmission Was launched at the university of hoy Huh, that's why the year I was born That was the year I was born The packet transmission So you'll reach equilibrium now. We went online the same year. We were born the same year. Yep. Yep. We're like internet brothers That's right. Well, you know, it was one of those things. What was your first computer? A ti 99 4a Uh, I had kind of remember what I had. I had an 80. I know I had an 80 88 An 80 88. Yes, we're we're computer brothers That thing took so long to boot up tcxt 4.77 megahertz. I had copy serve on that. I also had this timex Sinclair 1000 I show off The ti 99 is not an easy reach. It's over there. I remember having conversations. I just had this google blast as a child I remember asking about modems like buying modems ish Should I really buy this 14 for modem? Well, I really see an increase in speed Yeah, you will and and you can put your 9600 bod back in the box and take it back to the store. You bought it from I jumped from I jumped I jumped from a 9600 bod to a 288 I'm milked that 9600 bod. I was I was like, I don't need the graphical web I thought you're gonna waste money on a 14 for modem for just to see advertisements And then finally I gave in and I went right to 288. Yeah, I don't think I ever had 28 I had I went from 14 to 56 I don't think oh wow Yeah, nicely done No, I was on a shell account. I was on a unix shell. I I browsed in links until 1996 Yeah, links was hey have you ever thought to yourself like when you when when everything was anonymous like you didn't like There weren't public profiles of people and stuff. Have you ever thought about like if you've run into people Yeah, used to like chat with years ago. What are news groups and stuff? Right? One at Defcon one year, uh, and it was somebody that I hung out with when I was like 12 on IRC and I was like, holy crap.  I am martin wolf Like whoa Yeah, how do they even find like well, how do they find you back five? Oh, okay, right, right, right Yeah But I still remember like all the IRC buddies I used to hang out with I'm sure You know nth mic and bio cow and n bomb and everybody else on IRC like is Like you have real relationships, right? Yeah. Oh, absolutely. Running to each other in meat space is totally bizarre Yeah, absolutely. I'd loved it. Like I used to moderate a reality show board Called three big shows out of canada and I used like I I would just love to see like if there's anybody from that group that I could find I don't even know like no one even remembers it.  So I was like running I was like on that board like and like, you know, it was pretty decent size board But I don't know anybody Like I was just, you know, it'd be cool to run into some people that remember like That I was the mod there and I don't know. It was fun. It's cool. Good times On like the real communities Oh, yeah, and they could be good. They could be bad, right? Yeah, keep parking on or they can oust CEOs That's right. Well, that's all I think about it.  Yeah, but you know what I'm saying It's the it's the chat board, right? I know let's reinvent the chat room over and over We will continue to reinvent irc FTP and www until the end of time I was just I'm sorry I was just looking at the fact that philip kdicks a daughter attended the man in the high castle panel at san diego comic con what's this Let's do it You ready What are we doing? We're gonna call it. We're gonna call We're gonna well, we're gonna have to find out about sports, obviously Sports Yes Len Len and sports Yeah, what about it? Yeah, come on tom. You're the anchor of this thing. You should know Uh now to lend the sports. Oh, yeah. Well the calves just signed lebron james today Bringing the big three back together kairi erving kevin love earlier this week and uh and lebron james also Uh, this is just cleven sports because i'm i don't know anything else. I'm not really following anybody else And uh, who else amon shumpert was signed this week So the one holdout is jr smith. What's gonna happen with him? Who knows? But there's unfinished miss There's unfinished business in cleveland And it looks like dan gillward is getting this team back together Well, we can hope so Thanks for that. Len will be back with more updates at 10 30 now to darin with weather The weather on the network here at the heck by warehouse not looking so great sending pings to my favorite <IP_ADDRESS> Usually using about 32 bytes here, but uh somewhat truncated them to Uh three time to live they're not really making it past the gateway at this time. It's it's rather sad I think the bits are just falling on the floor Um, hopefully the networks run much smoother in your area. I'll be taking my umbrella darin That's it for eyewitness tech news everybody. Have a good afternoon


Welcome, friends, to Monet Café's studio. Get ready to learn lots with my easy four-step technique for sketching. I like sketches that are loose and free and not too fussy. Fortunately, these supplies are pretty affordable and easy to find. And also, I'm going to share with you my easy ways for measuring. This isn't fussy or tedious. And once you know the trick, it's pretty simple. And the special relationship of spatial relationships, of seeing elements and how they relate. And I think, like I said, you're going to get some sketchy results. Are you guys ready to get sketching? Let's do it. You could, of course, use any sketch paper for this lesson, but I'm going to share with you why I like the Strathmore Toned Gray Surface. It's an excellent surface for sketching, and I like that it's really affordable, too. I actually use it for pastel paintings. I've used it for some of my little exercises I've done. This little demonstration I did, it was a Patreon video, and I put it on the Monet Cafe channel. This was a very popular video. It was using a limited palette and doing some little landscape paintings. And so you can see you can actually sketch with pastel on it. And I make my own little protective pages. I just cut a piece of tracing paper and attach it with some tape. And so it's really kind of a neat way to store and protect little sketches that you do. I love that this has a spiral, because I can lay it flat when I work. Also, because I'm left-handed, I often turn the spiral to the right side, just so it doesn't get in the way while I'm sketching. Also, I want to mention these pages are perforated, so you can kind of gently tear them out without, you know, having to tear them out of the spiral portion. So I really love the surface. Now, I'm just going through some of the images that I saved in the Unsplash album. Aren't these some of the most adorable little animals? And I really liked a lot of these, but there was one that I really liked, and I thought it would be good for teaching. I liked the simple composition, and I just loved the little grimace on his face. So I'm going to provide more of a beginner sketching tutorial. I want to give you some nuts and bolts that will just make you better at sketching.  I just pulled a random photo that I had on my iPad, and I'm clicking Edit. And what I'm going to do is crop this image. There's a little crop tool, and if I click that crop tool, I will see up in the top, I don't know what device you'll be working on, but if you have an iPhone or iPad, it's this little, it looks like a bunch of different pages of different sizes. And then down at the bottom, it will show you different options. And I'm choosing a 5 by 7 option to crop this image to. That's the same thing I did with this bear. It's a 7 by 5 crop. And I'll explain more while I'm sketching about why that's important. So now let's get started. I have my great tones sketch paper. I have a little pre-cut mat. It's 8 by 10 on the outside edges, but it's approximately 7 by 5 or 5 by 7, however you turn it. And it makes a great little quick way to frame something out. Now this is just a pencil that I'm using to get the actual 7 inch by 5 inch dimensions. It just makes it really fast. I will be sketching with some charcoal pencils. You can use whatever you have. Charcoal pencils actually show up better for me making a tutorial than a pencil would. So that's one reason. And I like these Derwent charcoal pencils. They come in sets. They have a light, a medium, and a dark. And also, because this paper is gray, I love that fact that I can add white as another value.  So one important thing is those sharp points I was just showing you. How do I get those? Well, I think this is one of the best sharpeners for pastel pencils or charcoal pencils that you can find or that I've ever found. It's called Mobius and Rupert. I think that's how you say it. It's made in Germany and it's a brass pencil sharpener. I also like to have a kneaded eraser. It's kind of fun to stretch and play with.  And I often just pull it apart and remold it just to kind of cleanse it that way. So here's my bear and I've got it on my iPad. And what I'm first noticing is kind of the positive shape of the bear. He's large in the composition. That's the positive shape. But I'm also seeing these nice negative spaces. It's all of the areas surrounding the bear. It makes a shape. And I'm going to talk to you about why that's important while I sketch. Before we get started sketching, would you be so kind as to go ahead and click that like button, subscribe to this channel, leave me a comment. All these things help YouTube to share this video more often so more artists get to see it. So I'm starting with a light charcoal pencil. First, I'd like to describe step one that I'm calling initial measuring. Now, measuring yuck, that sounds awful, right? We don't want to do that when we sketch. But I am telling you with sketching, especially doing portraits like animals or people, it is going to make the rest of the sketching stage so much easier and more fun. So I'm just going to provide you some simple steps during this presentation of how to place your marks and where to place your initial marks and some simple guides to do that. And it really is easier to do than you think. Alright, let's sketch this bear.  You'll see these little halfway marks. I basically divide my surface with a little mark. I don't draw a grid or anything in half. And I can easily, on my iPad, I don't need to make a grid. It has little areas on my iPad. You can see where halfway falls. The little marks on the side and it has a little thing on the top, on the cover that I can tell where halfway is. So I'm just kind of comparing where things are and I can see that the bear's nose falls to the right of the halfway mark. If you're a patron on my Patreon page, I'll also include the bear with the grid. It's really very simple and it's amazing how just something that simple can help you to measure. And I can kind of see that the bear's, the top of his head falls not quite a quarter of the way down.  Now I also want to find out where that ear lands. And I'm looking at my iPad and I can see it is about a quarter of the way in.  I don't commit to anything with a dark charcoal pencil or anything. But I'm getting in my basic kind of silhouette of this bear and get using that frame and kind of being able to see the negative shape, how close is it to the edge and make these little marks. Knowing that all of these things can be corrected. And I can also see where the bear's body kind of goes out of the frame at the bottom as well. So this part is just really getting in your basic shape and not hard committing to anything and knowing that you can kind of reshape and move things as needed. And you will see me correcting things as I go. At some point I realize oh the nose isn't quite large enough. And once you get a few elements that you're feeling pretty confident about, that's when you can start moving on to my next step is the stage of sketching which is spatial relationships. And this is a stage where I start using elements or items that I've already sketched and compare them with other elements and where they'll go. So I could tell that the mouth it's not that far away from the nose. So I just kind of put a ruler over the top to kind of isolate it. And I wanted to get that little shape of his mouth.   They look so adorable and sweet. But I wanted to really capture the gesture of that mouth. And I have it now just kind of as his open mouth. I'll be shaping that lip in there soon which is really going to make the difference. But the point of the stage is now I'm able to see how things relate to one another. And I'd say this is such an important part of sketching is when you learn to just visually compare and contrast things as you're sketching. I'm constantly looking at the sizes and shapes, how things relate, and also the positive and negative shapes as I'm sketching. And I wish I could tell you there was a magic way to learn this but it takes a lot of sketching. But here's the good news.  I'm not thinking as much about how I'm doing this once I've started doing this all the time. And I actually did not like, I didn't like portrait painting at all. Kind of like sketching animals but my sketching skills were a little weak. And when I really started to get better at some of these principles that I'm sharing here is when I started sketching people. Because with people, it's not like a landscape like a tree. You can get a branch leaning a little differently than it is in the reference image. But with people and with animal portraits you better get those proportions right. You better get the elements of the eyes and just the parts of the face in the right position. And even though with animals and people there are some general rules of where eyes go. There's all these rules of thirds where you can put things. If you're wanting to get a portrait where you're really representing someone, you better get those measurements right. So that's why these things are important. Now you can see I'm using my little still the light charcoal pencil and I've just shaded in some of the areas that are giving me a little bit more of a rendition of where things are. And now you can see how I kind of added that little bottom lip. It's still in low, but I'll add a little highlight later with that white pencil. And now I can see I've got to give a little bit more dimension to this nose. It's pretty large. And then I'll be adding my darker values like right now in where the nostrils are. And this is another thing where I'm looking at the shape. Now this is going to lead me to step number three. Which is draw what you see. Not what you think you see is the second part to that. I didn't have enough room in my caption to put it in. But it's a common artistic or drawing principle where often our brain thinks we know what a mouth looks like or an eye looks like. And sometimes we're not really looking at our reference image to see really what that shape looks like. So it's very important to really analyze the shape and create it the way that you see it. Not what your brain says. For example, let's talk about these eyes.   Also I'm looking at the shape. I'm not letting my brain get in the way of telling me how these eyes are shaped.  And then they kind of go down on the outside edge.  Can you see that? So recreate what you're really seeing and don't assume that something is going to be shaped or the size that you're assuming. And so now I'm just feeling pretty good. Now I'm going to go ahead and get to step number four. Which is directional marks or directional strokes. Now I talked about this in the Kitty tutorial. I just uploaded about painting animal fur. And the same thing applies with sketching. What I'm doing is I'm making my marks kind of in the direction not kind of I am winking them in the direction of how I see the animal fur growing. I could see there were little hairs the way they were growing around the eyes. And I directionally reproduced them similar to what I'm seeing. Now here's an area where I could see I needed to do some correcting. There was a little more space between his eye and the side of his head. And so I enlarged it. And thus I enlarged the ear a little bit too. Now you may even notice that don't feel bad about these little correction lines. Even with some I mean like Leonardo da Vinci you could see in some of his sketches where he has some mark making and some lines that he even left. Ones that he had already corrected. But he left some of those other lines in place. And I think it just makes things look very painterly and artistic. You're going to see me even do some more correcting as I'm working on the sketch. And I think some of that was because I mentioned that the inner perimeter of that pre-cut frame, the little mat that I used, I knew that it wasn't exactly 7 inches by 5 inches. And it did affect some of my measurements because my reference image I had exactly 7 inches horizontally by 5 inches vertically. So that caused me to have to correct a little bit. So that's proof that it really is a good idea to get these measurements right because something a little bit off can really make a difference. So now this is starting to get to where it's the, here's where my correction mark is. Let me pause for a second. You see how I corrected the head? I had it a little too flat. Again I think it's because my drawing frame wasn't exactly 7 by 5. But here's what I was going to say. Here's where it starts to get a little fun. When you're starting to feel good about some of the measurements and where they are, I can start adding some of this shadowing. I'm still just using the light charcoal pencil. I could have used the light pencil for the whole thing really because you get your values with sketching by pressure. Of course, how hard you press. But a lot of it has to do with how closely I'm putting these lines together. You see how underneath this chin I know is dark. So I'm making these little lines that are closer together and I'm pressing harder. Now I'm starting to give some gesture to some of the fur that's growing. And I'm layering it as well. I know I'm giving a lot of steps here, but they all really come together to make this sketch come to life and feel very loose. And I feel anyway that this one came out loose, kind of gestural and sketchy. I like sketches that have life to them and don't feel so stiff and tight. A little bit of impressionism to my sketches as well. So like I was saying, I'm getting some of my value, my darker values by pressure and by just making my marks closer together. But also I want to mention that I know that I've got the, remember I had four pencils? I had a light, medium and dark charcoal pencil and a white charcoal pencil. Now for this sketch, I only used the light and the dark. You'll see me come back in and just accentuate some of those dark areas where I feel this should be a little more focal point. See I did a little more correcting there. And I use the white pencil. Now that sounds like I just used three values, right? The light charcoal pencil, the dark charcoal pencil and the white charcoal pencil. You'll see me add those later. But actually I have four values. Can you guess what the fourth value is? It's the color of the paper. I already have that kind of, it's not my lightest value. My white is going to be my lightest value. So the color of the paper is going to represent kind of like, look at the top of his head. Look at where there's some, you know some lighter fur and where the fur is, you know, being some sunlight is shining on it kind of around the ears. That's the that light to middle or light kind of value to the paper. But my lightest value, my white is going to be for any area that have those little highlights. Look inside of his nostrils on the reference image and you can see that there's a little highlight of white.  I don't have his eyes sketched in yet but you'll see me use it for that as well. When I'm getting to some of these marks, these sketchy marks in his body that's quite a bit darker notice I'm turning my pencil a little bit more laterally, a little sideways. I'm getting more of the flat side of the pencil and I know I'm getting darker and thicker mark making rather than using the point holding it straight up and down. So that's another thing that you can do to get darker values and cover more ground more quickly. And now I know underneath this chin that's a really dark area so I went in and added some extra sketchy marks there. So let's zoom in and look at these eyes a little more. Now I have my darkest charcoal pencil there's areas in the eye that are very dark and it's kind of that underneath area. Now he has some areas that are kind of a dark brown you can tell from the reference image but you know we're not going to get a lot of detail here so I really just want to capture the gesture, the shape of those eyes and where the dark values are. That's really all I need for a sketch like this. So I'm using my dark to get some of that shape.  I'm going to try to think about what it's supposed to look like. Just really get the shape in there and then I also know that I'm correcting something here. What I did there is I realized the nose comes down a little bit larger.    He's still got that little lip down there that's got some lighter value but I'm kind of making sure I'm being precise here because that to me was what was so great about this image was that little kind of his lips like cocked to one side and now what I'm doing is I'm just looking at that dark shape and I'm trying to get the shape right and I also notice that it kind of curves down a little bit more on the right side, our right side, not the bear's right side and so and also on the left it's almost like he's kind of frowning a little bit and it's got some darker values kind of that are curving downward and that is really starting to capture that little cute little grimace or grin there's something that he has now I wouldn't want to see a bear up close like this but he sure is cute I just I absolutely love bears and all animals I'm really enjoying this month so far furry friends and I'm just hoping you guys are too and there's really not much more to do on this other than some of these little sketchy marks and intensifying the value in some areas the darker values so I switched back to my dark charcoal pencil and now I'm using it to make directional marks to get some of the darker areas inside the ears I'm reshaping a little bit on the eyes there I could tell it kind of was darker right at the top, outsides of the eyes and just making sure I get my focal point areas really dark enough to where they draw and grab the attention so now I'm back to my light pencil the top of the head and the right side of the head is a little lighter and you'll also see me soon make some more little gestural sketchy marks I want my bear not to feel like he's trapped inside this silhouette that I've drawn but there's some freedom to it. For the remainder of the sketch I'll be speeding it up but I do have a full version on my Patreon page that has extra content I have some supplemental information and images for my patrons so if you'd like to become a patron it's real easy it's only $5 a month you can cancel it anytime and it's a great group of artists and these stages for me are really when it's a lot of fun bringing the bear to life adding some darker values under the neck area under his eyes in his nose to really create some contrast some value contrast of course using the white pencil to get those little reflections in the eye and lookie there we've got a bear sketch with very affordable supplies and not any real tedious sketching I hope you learned lots in this lesson I hope you'll start sketching feel free to share your results in any of our sharing platforms or if you're patron of mine I know I'm gonna get to see your work soon alright everyone God bless and happy sketching