how much is call center salary
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Call Center Associate Salaries How much does a Call Center Representative make? The national average salary for a Call Center Representative is $29,541 in United States. Filter by location to see Call Center Representative salaries in your area. Salary estimates are based on 4,076 salaries submitted anonymously to Glassdoor by Call Center Representative employees. Salaries for Related Job Titles
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- 1 77% - How much does a call center agent earn in the united states? 2  63% - How much is the salary of call center agent in the philippines? 3  80% - How much does an outbound call center agent make?
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- If the agent is paid $9 per hour, the average cost per call is $0.64. With an outsourced call center agents can make from 40 to 80 calls per hour using predictive equipment.At $25 per agent hour this means that the 40 calls per hour equals $0.62 and the 80 equals $0.31 per call.Typically, this also includes the training and upkeep of the program.ith an outsourced call center agents can make from 40 to 80 calls per hour using predictive equipment. At $25 per agent hour this means that the 40 calls per hour equals $0.62 and the 80 equals $0.31 per call. Typically, this also includes the training and upkeep of the program.
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- For example the median expected annual pay for a typical Inbound Call Center Supervisor I in the United States is $44,351, so 50% of the people who perform the job of Inbound Call Center Supervisor I in the United States are expected to make less than $44,351. Source: HR Reported data as of October 2015.1  Salary.his chart describes the expected percentage of people who perform the job of Inbound Call Center Supervisor I that make less than that salary. For example 50% of the people who perform the job of Inbound Call Center Supervisor I are expected to make less than the median.
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- For example the median expected annual pay for a typical Call Center Representative I - Inbound in the United States is $28,874, so 50% of the people who perform the job of Call Center Representative I - Inbound in the United States are expected to make less than $28,874.
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- A customer service specialist salary really varies but they are generally paid by the hour and it is usually between $10 and $15 per hour. customer service specialist might work at a call center, or a help desk. Customer service representatives have to treat customers well, even if they're having a bad day themselves. Customer service specialists need excellent communication skills and patience.
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Funds Needed for Setting Up a Call Center The average salary for a call center representative is $28,000 per year, according to Indeed.com. This data is current as of 2009. If your call center will require 50 representatives, the annual cost of agent salaries will be about $1.4 million. The average cost of health benefits per agent is $7,523 per year.A call center with 50 agents would cost about $377,000 per year.he rent per representative will be approximately $110 per month. A call center with 50 agents will require approximately 5000 square feet plus an additional 1500 square feet for administrative and management staff. The 6500-square foot-office space will cost about $71,000 per month or $852,000 per year.
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Call Center Representative Job Description For call center employees who work in customer service, the average pay is $14.36 - but they don't get commission and on occasion may have to deal with extremely difficult callers. If you're bilingual, you can usually earn more.all center representatives are the people you speak with when you call your bank, order a new sweater from a catalog or make airline reservations. They do everything from assisting people with customer service complaints to making telemarketing calls. Most call center jobs fall into one of three categories.
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- For example the median expected annual pay for a typical Customer Service Director in the United States is $123,652, so 50% of the people who perform the job of Customer Service Director in the United States are expected to make less than $123,652. Percentile. Location. 10th Percentile Customer Service Director Salary.
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40 Top-Paying Accounting Jobs (United States). The average pay for a Customer Service Representative (CSR) is $12.96 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.
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- The industry with the highest salary for Call Centre jobs is IT & Internet. The average IT & Internet salary for Call Centre jobs is £32,500. In the last month, the salary has risen by 21 per cent. *compared to the previous month. A minus figure means the salary has gone down. Job counts are based on last month's totals.
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- (United States). The average pay for a Customer Service Representative (CSR) is $12.96 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.A skill in Customer Relationship Management (CRM) is associated with high pay for this job.he average pay for a Customer Service Representative (CSR) is $12.96 per hour.
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- 1 Depending on where the company is based and what country you choose, most call center outsourcing agents are going to cost anywhere from as little as $8 to as much as $30 per hour. 2  The costs will greatly depend on the level of expertise and the job that needs to be done. The labor cost of call center agents includes unlimited outbound and inbound calls during the hours for which you have paid, while the web support agents perform information gathering, sales, up-sales, customer service, and other duties through e-mail correspondence and live chat with clients.
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- Heading up the field in terms of compensation, Centene Corporation offers the most; Care Coordinators earn $74K on average there. Soaring salaries can also be found at UnitedHealth Group, Wellcare Health Plans, Inc., and Valley Cities Counseling and Consultation, where earnings of $55K, $44K, or $36K are standard for Care Coordinators.
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Grace Under Pressure: Contact Center Employees Handle Thousands of Customer Calls 24/7 Although pay is good — $18 an hour to start — many of those hired decide they’re not equipped for this type of work. The centers have just ramped up with about 100 new hires to handle increased call volume, including questions related to SmartMeters.
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How (and How Much) Home Call Centers Pay Call Center Hourly Rates. Both independent contracting and employment call centers may pay an hourly rate, but it is more common in employment positions. Basic pay rates (not including incentives) range from the U.S. minimum wage to as much $15 an hour. Bilingual agents may be paid at the upper end of the scale because there is often a pay differential of $1 or more per hour for bilingual call center jobs.
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- The average QVC salary ranges from approximately $17,892 per year for Warehouse Worker to $250,000 per year for Development Director.Average QVC hourly pay ranges from approximately $8.25 per hour for Call Center Representative to $17.00 per hour for Operator.Salary information comes from 250 data points collected directly from employees, users, and jobs on Indeed.verage QVC hourly pay ranges from approximately $8.25 per hour for Call Center Representative to $17.00 per hour for Operator. Salary information comes from 250 data points collected directly from employees, users, and jobs on Indeed.
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- How much does a Call Center Quality Analyst make? The median annual Call Center Quality Analyst salary is $43,878, as of March 31, 2017, with a range usually between $38,009-$49,849, however this can vary widely depending on a variety of factors.
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Compare Call vs Contact Center Costs Typically, costs for shared agents are between $.50 and $1 per minute. Call Centers Pros. Less expensive - Hiring a call center is typically less expensive than hiring a contact center. The service is more limited in scope and employees require less training. Call Centers Cons
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- These are the indicative prices for some of our Call Centre Services: 1  Telemarketing and Non-Technical support: $8 to $10 per hour. 2  Technical support: $10 to $15 per hour. 3  Advanced Technical Support: $15 to $25 per hour.
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- A Help Desk Technician earns an average wage of $15.88 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career.
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How (and How Much) Home Call Centers Pay Call Center Hourly Rates. Both independent contracting and employment call centers may pay an hourly rate, but it is more common in employment positions. Basic pay rates (not including incentives) range from the U.S. minimum wage of $7.25 to as much $12 an hour.Bilingual agents may be paid at the upper end of the scale because there is often a pay differential of $1 or more per hour for bilingual call center jobs.ny call center job that pays more than $12/hour is likely including the incentive in its average pay, looking for very specialized skills and experience (such as telehealth nursing jobs) or charging fees to its workers.
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Salaries & Benefits for Fairfax County 9-1-1 Call Takers All call takers start at a base pay rate of $18.69 per hour; as you qualify in additional skill areas on the Operations floor, your rate of pay increases. For detailed information on all employee benefits, visit the Fairfax County benefits website.
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- What is the average annual salary for Call Center Team Leader (Includes Selling)? The annual salary for someone with the job title Call Center Team Leader (Includes Selling) may vary depending on a number of factors including industry, company size, location, years of experience and level of education.
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- How much does a Call Center Representative make in Seattle?The average Call Center Representative salary is $24,380. In Seattle, a Call Center Representative can make $32,677, which is 34% higher than the national median. Filter by location to see Call Center Representative salaries in your area.
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- (United States). Median pay for Call Center Representatives in the United States is around $12.38 per hour. Cash earnings for Call Center Representatives — which occasionally include more than $3K from bonuses and more than $4K from profit sharing — stretch from around $20K to approximately $38K.ome to some of the best pay for Call Center Representatives, Seattle offers exceptional salaries, 36 percent above the national average. Call Center Representatives will also find cushy salaries in New York (+19 percent), Los Angeles (+13 percent), Chicago (+12 percent), and Charlotte (+10 percent).