Unable to record screen sharing in Skype for Business
<p>My company recently migrated from Lync 2013 to Skype for Business Desktop.  When I record a meeting in Skype, I no longer am able to record any screen sharing.  It worked in Lync 2013.  According to <a href="https://support.office.com/en-us/article/record-and-play-back-a-skype-for-business-meeting-6d1dd3c5-ded7-4935-8db0-d6d7173c482f" rel="nofollow noreferrer">https://support.office.com/en-us/article/record-and-play-back-a-skype-for-business-meeting-6d1dd3c5-ded7-4935-8db0-d6d7173c482f</a> which says:</p>
<blockquote>
<p>When you record a Skype for Business Meeting, you capture audio,
video, instant messaging (IM), screen sharing, PowerPoint slides,
whiteboard activity, and polling. Any of the presenters can record a
meeting and save it on their computers.</p>
</blockquote>
<p>I have multiple monitors set up; I tried sharing my primary desktop and tried sharing a specific program on my primary desktop, and neither approach saved the shared screen.  It just recorded audio.</p>
<p>[Update] Additional details originally added as a comment about a month after initial post:</p>
<p>I do have a Targus USB 3.0 ACA038US video driver plugged into my docking station so I can have three screens. Skype recognizes all three screens when I share, but nothing is recorded. I tried sharing just a program and that did not work either. I disabled the monitor using USB video driver and that did not help either. I did not try unplugging the USB adapter yet.</p>