I'm trying to specify the reply-to address in the template "return_notification_email.html"
<p>Can I edit a template or check a box or do something which allows the Return Request notification which is sent to the email specified in the Store Profile to have a reply-to address of the customer that submits the request?</p>

<p>This way it'll look like it's coming from the user and I can reply to it normally.</p>