Servicenow adding multiple choice into a workflow
<p>I am developing a workflow and at one point the workflow can go into 3 directions. Let's call them A, B and C. But unfortunately I don't have the info in SNOW so, a person needs to choose the direction of the flow.
What would be the best way to integrate some kind of mc question into a workflow? 
It's the first time for me to create a complex workflow, so I have no Idea. I thought about adding an event where the user has to select something. But is this the right approach ?</p>

<p>Any help is upvoted, thank you in advance</p>